Used Cars for Sale at Atlanta Toyota in Duluth, GA

Survived

Aug 20, 2016

Patrick Thompson was my salesman and he was excellent. Very patient with me. He answered every question to my understanding. I give him A+. Great

toyotalover

Aug 19, 2016

I just purchased my second car with Patrick Thompson at Atlanta Toyota. Both times were an enjoyable experience and I will return in the future.

Samali0628

Aug 7, 2016

Bought a Camry Hybrid through Mohammad. It was a very pleasant experience. Worked out a great price and communication was easy going. Car was ready within days. Looking forward to enjoyable driving. Would recommend definitely him actually one of my friend is already planning this week to see a car recommend by him

Vshah10532

Aug 7, 2016

Very good service. Maqbool was very good and friendly. Car price and quality was same as advertise. Surely I will recommend to my friend and family members in future for their car needs.Thanks for every things.

Jenniferjeong95

Aug 5, 2016

I had such a great experience at this dealership; my dealer Ken Song was very thorough with his explanations and was very helpful throughout the whole process. He was patient and didn't beat around the bush with our questions; Mr. Song was very direct and also friendly!

Carla Mangram

Aug 4, 2016

I called the Atlanta Toyota Dealership in Duluth,Ga and made an appointment. There I worked with the Uber Director named Mano Ciffuentes and Sandra Lucien who both worked with me from Approval to dellivery of tthe Uber Xchange Leasing Auto that was approved for me to use for Uber.I would definitely recommend this Dealership to other lessees for Uber as well as purchase of a Toyota! Their teamwork reflects a great deal of credibility on their parts as representatives of the Atlanta Toyota Dealership in Duluth. I plan to always get future cars there. They explained the process and the Xchange Leasing Program in depth. Cudos to Mano and Sandra! A job well done.

dan

Jul 26, 2016

All personal very well trained!!! It was a pleasure to talk to them and let them to help me to find my car ! Thanks for everything

Feyi

Jul 19, 2016

Didn't think of trading in my car till I met these guys and their service was excellent. Got me a better car at an excellent interest rate.

Quaintgirl42

Jul 18, 2016

Winston Murray was the sole reason why I went back to atlanta toyota to purchase my car. My first experience there was just to look, he approached us and wasn't pushy.I was undecided so he gave me his card and told me whenever I was ready I could always call him and he would find the best car for me within my budget. That was roughly probably three years ago. I found his card a week ago, called him up and he made it happen. I am pleased with the car I got all thanks to Winston Murray. I recommend you go see him if you're looking for a great car to own.

Shweta Kamble

Jul 11, 2016

Made the car buying decision in 2 weeks and was the best decision ever considering it was my first car ever. Maqbool tired to get me the best offer possible and was very friendly. I am extremely happy with my car :)

Sami_from_TN

Jul 5, 2016

I was surprised to observe such a diverse employee of Atlanta Toyota, but one goal to strive for quality customer service. And Maqbool Sherife should on the top list! He stretched extra mile just to deliver customers need. I ruled out the sale price for the car I wanted. Maqbool also adjusted his time from his busy schedule to pick me from the airport to the dealership since I was coming from Memphis, TN. What a humble man! I recommend all family and friend to have the same experience I got from this place. Now Im so glad and I will talk about my experience for days. Thank you Maqbool! Someone from Memphis TN will see you soon.

darcirogers

Jul 4, 2016

Everyone I dealt with was so helpful. My best car buying experience anywhere! I got a great deal and it wasn't stressful. Everything was handled in a timely manner. There was no haggle back and forth. I named a price. They got to it...I was shocked!

stcxiong

Jun 30, 2016

Dear Our Atlanta Toyota Family,Greetings! What a pleasure it was for us to have worked with this well-versed professional trio; Mr. Maqbool Sheriff, Mr. Mohammed Ahmed, and Mr. Ramon Ramirez. Their superb professionalism has made us enjoying our new 2016 Toyota Limited 4x4 SUV more than we couldve ever imagined. Maqbool went above and beyond to make sure we were comfortable during our tour at Atlanta Toyota. His patience, his professionalism, his knowledge, his humor, and his willingness to help redefined the going Above and Beyond for his customers. He literally went above and beyond to make sure we felt at home during our visit there. Maqbool impressed us in so many different ways the point where no words can describe his excellent work ethic. He helped us through the entire process. There was no hesitation from him when we asked questions. Maqbool was able to get us the vehicle we wanted. And then, Mr. Mohammed Ahmed presented to us the different pricing scenarios and options. And, to top everything else, he got us with the deal of the century. Lastly, Mr. Ramon Ramirez made the paperwork seamlessly. These top notched trio made our experience at Atlanta Toyota the best ever. They stayed with us until 1:00 AM! Mr. Maqbool made sure we knew how to use the features on the new 4Runner before leaving the lot. He patiently configured, tested and walked us through how to set and change the different feature settings.Of course, none of this would have happened if it wasnt for Mr. Denzel Morgan whom initiated the meeting schedule and communication process. He kept the communication with me going days before my wife and I came to the dealership.This entire experience was not because we were returned customers. It was because they valued their customers and the first and last thing on their minds was to make sure we get the best out of our visit especially our purchase.We couldnt be any happier. So, thank you Atlanta Toyota, for building a professional team that value your customer, listen to your customers, and patiently attentive to your customers.We are confident that any of our family and friends we send to Atlanta Toyota, you will treat them the same as you have treated us.Thank you again everyone for making our experience enjoyable!

Brandi82

Jun 19, 2016

My husband and I did all the necessary research before deciding to buy. We knew exactly what we wanted and what we were willing to pay... Atlanta Toyota had the best deal. Maqbool Sheriff was great. He answered all our questions and got us a great deal!

ct dudley

Jun 14, 2016

We brought our 2004 Avalon in June 8, 2016 for routine service and recall work. Randy Penland handled service supervision very pleasantly and expeditiously. I brought the car back to him with a check engine concern. He checked that out himself, explained the problem and told us we could continue with our planned trip before having the problem fixed. Trip went fine.While the Avalon was being serviced and the recall issue dealt with, I met with sales rep, Trey Chikumo. I wanted to look at a new Avalon and Prius as we are considering replacing our car. Trey was very pleasant, informed and helpful. I got to test drive both the Avalon and the Prius. We ruled out the Prius because of back seat space but were very impressed with the Avalon. We'll certainly return to Trey if we decide to purchase the Avalon.

Ofei123

Jun 8, 2016

My salesperson is excellent, (this is my second Toyota) he is trustworthy and looks out for me. All of the staff were friendly, but Winston is Special. If you are in the market for a Toyota, you must see Winston Murray at Atlanta Toyota. He has help my Daughter, a co-worker and even advised one of my co-workers sons and they all had great things to say about his honesty. If you do not need something he will let you know.It is a grand experience..Norma Ofei

Deanna

May 18, 2016

my fiance and I enjoyed our experience working with Shah Zaib Hussain. He was everything you could ask for in a Sales Associate. Very helpful and patient. Atlanta Toyota really worked with us on a trade-in, and the purchase of our 2016 Toyota Corolla. Great car. Great dealership. I look forward to using them in the future.

T.Safley

May 17, 2016

Found a truck on cars.com at Atlanta Toyota drove over an hour and a half to view truck and testdrive try to complete a deal with salesman who was on willing to work with me on trade-in left unsuccessful went down the road to view another truck

Thomas Walls

May 13, 2016

Based on previous reviews I saw I handpicked our sales person and called him before going down to Atlanta Toyota. Our sales person was the best I ever worked with! Trey (Tresphor Chikumo) made the whole experience comfortable and easy. Not only was he extremely knowledgeable about the vehicle but he also worked with us to get us the price we wanted. I would highly recommend him to anyone looking to buy a car! Call him Direct at (770) 476-8282. I promise you want be disappointed. Tom and Michele

Khan5716

May 9, 2016

My experience at Toyota at this location was excellent. All the staff was very courteous and knowledgeable, specially Mr Maqbool and Mr Anis was really very helpful. They made it very easy and convenient for me. Thank you very much.!!!

Bukunle

Apr 19, 2016

My experience with Trey right from the first meet and until the deal was all done was very pleasant. He respects our options and was able to guide us through. The process was made easy by him.

Rich

Mar 2, 2016

The buying experience was quick and smooth for a busy weekend. The entire process took a little over 2 hours from test drive to financing. Winston was exceptional, I will be back for my next vehicle!

Deb

Feb 22, 2016

I am very happy with my experience. This is the third car I have bought from Atlanta Toyota. Mr. Miller treated me like family. I will refer you'll to family and friends.

bwadwania

Feb 19, 2016

This week I bought my 6th Car (2016 4runner) from Atlanta Toyota.As always they gave us world class treatment and service.Every time we go we always prefer Tresphor to help with selection & Mario for the financing.I highly recommend this dealership I live all the way in newnan ga (50miles away with plenty of Toyota in between) But i make the trip for their service.

Nelly1787

Feb 19, 2016

I had a great experiece buying my car specially becouse I have 2 little ones and Winston was great helping me with everything I love it.!!!!!

Taco fan

Feb 5, 2016

Very pleasant vehicle purchase, price was good, and didnt feel pressured or rushed by Steaffon and he was prompt in returning my calls and emails. I would definately recommend

Monkey2

Feb 4, 2016

I had to buy a new car due to a car accident. We went and test drove the Highlander and decided to buy it the next day. our salesperson was very nice to work with.

hope786

Jan 11, 2016

I bought my Toyota Camry on Jan 03, 2016, it was great experience especially sales persson Monica Medina and Anis Khan were friendly and awsome

sienna15

Jan 11, 2016

We were hesitant about getting a new car until we met John Bisceglie. He was very friendly and very knowlegable about the car we were interested in. He went out his way to help us find the car we were interested in. We stay so late to the night at the dealership negotiating with him we thought he might just give up on us, but he was so patient with us. We appreciate him for that. John Bisceglie even give us a call to make sure that we were happy after we bought the car. This is what they mean by "Toyota Family". We feel like a family with them. Thanks so much!

kimq417

Dec 10, 2015

I was looking for a new 4Runner all over the city and came to Atlanta Toyota where I actually felt comfortable and not overwhelmed or annoyed with most dealerships. They had the vehicle I wanted at a decent price. I worked with Kayan who was nothing short of exceptional and she made my experience pleasant which isn't the norm when purchasing a vehicle in my opinion. Thanks again!!!

Mary

Nov 20, 2015

We went to Atlanta Toyota last week . Sales person Debin Zou have been very helpful . I very appreciate his patience . I love my 2016 4 Runner Xp ! Thank you again Debin !!!

Kimberly W.

Nov 20, 2015

I had a small problem with one thing after I purchased my 2015 Corolla . I got in contact with Terry Meder he went above and beyond customer service. I like how after we purchased the car the customer service never stopped!! Now my husband and I are telling all our friends and family to go to Toyota of Duluth !! And make sure you see Terry ( great manager) !!!! Thanks again Terry!

Antoinette Thompson

Nov 6, 2015

I orginally went into Atlanta Toyota South and the experience was less than desirable so I gave atlanta toyota a call and from that very moment every thing was a breeze. Mano was EXCELLENT in every sense of the word. I felt more like a family member than a customer. He never fast talked me and made sure I understand every thing before I signed! 10 stars from me.

Chels8714

Nov 6, 2015

I went to Atlanta Toyota to lease a car with the uber program. The dealers were very nice and informative! They made sure that I had everything in a car that I wanted.

Deb S.

Nov 4, 2015

I had done my research on both new and used RAV4s and decided to come to THIS dealership to test drive and buy because their service department had previously won my business from another local Toyota dealership! Salesperson Robert M. was able to show me both the used and new vehicles and I found him extremely knowledgeable as well as kind and very accommodating over my 2 visits. Once we got to the "haggling" portion of the purchase, I REALLY appreciated this dealership's policy of dealing with the "true" prices of both my trade and the new vehicle separately. (Too many dealers start with "how much do you want your payment to be every month?" and then "massage" the numbers - which makes it hard for a consumer to know true price and value!) The finance office was quick and efficient - the entire experience pleasant and easy! . . . and I love my new RAV4!

S.K.

Nov 3, 2015

This is only based on my experience, and it involves the service department, sales department, and management at this dealership. I inspected a Toyota Certified vehicle (2012 Toyota 4Runner Limited, Pearl white, tan interior, VIN: JTEBU5JR8C5103306) in the daylight. It had unreported and repaired damage (and poorly painted finish work) to the rear, stains on the leather seats, dents on both sides (not merely parking lot door dings), badly done touch-up paint on the hood (paint did not match) gouges in the interior finish (painted) components, rust around the sunroof, and a filthy headliner. The dealer had the vehicle for 2 weeks to correct these items prior to putting it up for sale. I am VERY disappointed in the Toyota Certified car program at Atlanta Toyota. I feel very strongly that the dealer is either incompetent to sell cars under this program, or dishonest in their relationship with consumers, especially in the way they reacted when I brought the numerous contradictions in the condition of the vehicle, compared to the hallmarks of a Toyota Certified program vehicle. Having worked in a body shop, I am very confident in my assessment of these very obvious contradictions in a program vehicle, which could be readily identified by any high school shop student. Shame on them for selling vehicles under this banner program for Toyota. There was no question that THEY KNEW ABOUT THESE FLAWS, BECAUSE THE MANAGER CONCEDED HE WAS AWARE OF THEM. I drove 6 hours (round trip) to purchase this car. It appears the sales person I worked with over the telephone over a two day period either did not examine the car before informing me of it's condition, or was not competent to do so. I quickly conceded the wasted trip, and was relieved not to have purchased this Toyota, from this dealer. I WOULD STAY AWAY FROM ANY DEALER WHO LACKS COMPETENCE, IS DISHONEST WITH THEIR CUSTOMERS, or INSULTS THE INTELLIGENCE OF A CONSUMER. Three strikes.I purchased a similar vehicle from a non-Toyota competitor in the certified used car business.Addendum: Comment from dealership on YELP feigns interest from General Manager Wayne Levitzki. I called last week, and am still waiting for the return call. I left messages at his cell phone number, and was connected to his office number from the switchboard, both with the same voice, identifying the phone number as the number of Wayne Levitzki. Obviously that was the dealership's opportunity to discuss the issue, before I published my review. They chose not to address the issue at that time. Would that be a fourth strike?? Not allowed in baseball either

Tony P

Oct 12, 2015

Initially contacted via intranet. Sales rep John Bisceglie responded promptly & courteously. He worked with me on-line & in person to give me a great experience and a great vehicle!

Johns Creek buyer

Sep 25, 2015

Exceptional experience.I was in the market to buy a Toyota Highlander. My salesperson Frank Mauka was wonderful,extremely knowledgeable and helpful. He truly went out of his way to help me select the vehicle I wanted.He worked with me to get me the best deal possible.I was also able to get top dollar for my trade in. Later the financing department gave me a better deal than anyone else. Full marks to Atlanta Toyota.

Abyss09

Sep 1, 2015

Winston Murray and Atlanta Toyota went above and beyond to help with my purchase and delivery of my new 4Runner. I would recommend this dealership to anyone looking to buy a new Toyota.

Lynn

Jul 3, 2015

My husband and I negotiated a deal on a new Sienna at Atlanta Toyota based on an Internet price over the phone. This included $1000 factory rebate for military vets and 0% financing. The salesperson asked us for $500 down on our credit card as we lived 3 hours away to hold the vehicle with the stock # of the specific car we wanted. He said he would have the paperwork ready when we got there. Like is mentioned in a previous post, when we got there they bring us a different car than the one we had negotiated. Then they say that they sold the vehicle that we had negotiated for "just minutes before we had called". Apparently this is a common trick they use. We were furious for driving 3 hours to get a bait and switch! Then Mike J (the salesperson) brings out some fake Internet sheets that shows me another car that "just arrived." It has a MSRP of one price with an interior of "desert sand beige" and we agree to see the vehicle. He then brings out yet a different car with a "bisque" interior with a MSRP of another price! Then they try to re-negotiate a new price! They would not honor the previous negotiated price! Then he tells me that they didn't charge my credit card to hold the vehicle (the credit card thing is obviously a ploy to get us in the showroom). This dealer makes it seem like you are making a deal running you through a false "pre-approval" process and making it seem like you are making a deal by telling you they are charging your card all to get you in the showroom. They wanted to sell us the vehicle for $5000 more! The sales manager and the salesperson (Mike J) played the good cop / bad cop routine, and Mike J lied by saying he didn't agree to our agreed upon price. There are some honest, no hassle, non-deceptive dealerships out there. This is not one of them! Of all of the car dealerships I've been to and have negotiated with, this one is the most dishonorable and deceptive one I've come across. Their sales process was nothing short of a scam. Word to the wise...do NOT attempt to buy your vehicle here!!!

aznsensazian

Jun 28, 2015

I had a bad experience with Atlanta Toyota. I was there really early at 9AM and test drove the car I wanted and we were working towards a deal. I ask if I could leave to grab some food and be back in 30 minutes because I was extremely hungry. I was told that was fine and they would see me soon. I left to go eat and by the time I got back in 30 minutes, they sold the car I wanted to someone else. That is extremely bad business practice especially when I was the first to arrive at the dealership to see the car and work towards a deal with the sales person. They should have honored my visit and sales transaction even if I left to grab a quick bite and not pull the rug under me like that. I am extremely displease with the service and dealership. Go else where!

Disgruntled customer

Apr 22, 2015

Absolutely, positively horrible. I have been buying cars for more than forty years and have never had an experience like this. I give them my lowest possible recommendation...........

Aaron

Apr 4, 2015

Sales man was friendly and very helpful. Had some issues getting a check from by bank to the dealer and they were very flexible. A++ dealership

Matt

Mar 13, 2015

Great bunch. Fast and easy. Great experience buying a car.

Intergrity

Jan 6, 2015

We are Toyota Fans and have brought 3 cars from this dealership (2 Toyota Camrys & 1 Toyota Sienna). Walked in thinking I will get the best price, no stress as in the past... but unfortunately the experience was NOT SO this time around. There is a newly promoted Sales Manager named Mohamed, who is not customer oriented. Initially he seems nice enough, I thought he offered me the best price....... but when I decided to check out his offer, I discovered that he was not telling the complete truth about the leather I wanted to add nor did he give me the best price. They also play games about not able to share their offer on paper with you because " it has private information on it." When I asked what private information is on it, I was told it has the salesperson's name and Vin# on it .... which you and I know are not private information. Vin#s posted on internet sales all the time... I visited 2 other dealerships( Milton Martin Toyota & AutoNation Toyota Mall of GA, both demonstrated great customer service and integrity. Gave me copies of information I needed, no high pressure sale - which Atlanta Toyota tried on me. "Buy it today or no deal ...." In the end, we brought at Milton Martin - doc. fees were only $399, great sales manager - upfront and sincere. If you are still shopping - please do yourself a favor and check both AutoNation Toyota and Milton Martin Toyota.

HappyCustomer

Sep 25, 2014

Once again Atlanta Toyota goes above and beyond! My 2nd purchase from them and won't be my last. Trey W. Made it a very easy process. Knew what I wanted, found it, and worked hard to get the best deal possible! Thanks Atlanta Toyota

Steve

Aug 1, 2014

My son and I bought a brand new Toyota Corolla from Ken Song. The experience was unlike any other I have experienced. The buying process was a breeze, and the staff was extremely friendly. I am loyal customer of the Toyota brand, and now, I consider myself a loyal customer of Atlanta Toyota. I am very appreciative of Ken's assistance and the smile on my son's face when he drove off in his new car.

smjoublanc

Jun 24, 2014

The reason I was shopping is because I was in an accident where my vehicle was totaled by another driver. I came in to specifically look at a used BMW I had found on Autotrader. Tresphor, a salesman, was quick to help and get me to test drive the car I wanted to see. After my test drive, Tresphor was not pushy at all but was quick to review prices and service records with me. I had a pretty strict budget due to an insurance check and Tresphor was able to compromise in price and help me out a lot!! The car needed to be cleaned a little on the inside but I needed it in order to go to work the following day. Tresphor allowed me to take the car that day and then drove to my office several days later to pick it up to be detailed. He returned it later that day! Great customer service and great vehicles! They really care about your needs and will make everything very convenient for you. When going to Atlanta Toyota, I highly recommend requesting Tresphor because he is so nice, helpful and will really listen to you and accommodate whatever you may need!

SJM001

Jun 24, 2014

The reason I was shopping is because I was in an accident where my vehicle was totaled by another driver. I came in to specifically look at a used BMW I had found on Autotrader. Tresphor, a salesman, was quick to help and get me to test drive the car I wanted to see. After my test drive, Tresphor was not pushy at all but was quick to review prices and service records with me. As a college student, I had a pretty strict budget due to an insurance check and Tresphor was able to compromise in price and help me out a lot!! The car needed to be cleaned a little on the inside but I needed it in order to go to work the following day. Tresphor allowed me to take the car that day and then drove to my office several days later to pick it up to be detailed. He returned it later that day! Great customer service and great vehicles! They really care about your needs and will make everything very convenient for you. When going to Atlanta Toyota, I highly recommend requesting Tresphor because he is so nice, helpful and will really listen to you and accommodate whatever you may need!

Allison and Nicole C.

May 30, 2014

car buying process was easy and relaxed. Tresphor (Trey) was very knowledgeable and if there was anything he couldn't answer (which rarely occured) he went and found out the answer for us. Nobody was pushy and everyone was polite and respectful and never talked to me like I was stupid (I hate going to car dealerships and they assume I know nothing about cars because I am female). It was an overall excellent experience.

Satisfied Buyer

Apr 11, 2014

Other dealers I have worked with in the past hassle you to death from the moment you contact them, sending a different salesperson everyday to annoy you. ATL TOY was the polar opposite. I received 1 email telling me Mano would be contacting me soon and a second email actually from Mano. We spoke on the phone and he answered all of my questions about the vehicle I was interested and never tried to "up-sale" me into something different. I arrived at the dealer to view the Suburban and worked with Mike Tart on the deal. He also was very polite and never tried to pressure me into a decision or move me to a higher cost vehicle. The negotiations with the sales team were much less hassle than any experience I have ever had. I walked out with a fair price for my car. ATL TOY will definitely be my first stop for my next car buying need. For someone who is extremely particular, Type A, hard to please, and knows what he wants...they hit it out of the park in my opinion.

Jan Wynne

Apr 8, 2014

The entire buying process at Atlanta Toyota was the best. My salesperson, Richard Liebe, was helpful and very knowledgeable in all aspects with my purchase and trade.

skip

Mar 17, 2014

I bought a new Toyota Corolla from Atlanta Toyota yesterday. Everyone was very pleasant to work with, and our salesman, Tresphor Chikumo, was very courteous and low-pressure. He didn't try to pressure me to get a certain car, buy extra accessories/warranties, finance through the dealership, or even to get any car at all. He gave me the discount price quote before we even showed much interest in the car, and when I wanted to check out a Mazda 3 from a nearby dealership before making any decision, he gave me directions to the Mazda dealership. I feel like we negotiated a fair deal, and I am happy with my purchase. I may revise my review in the future if I feel differently after a few months, but so far I am pleased with my experience.

Reggie ATL

Mar 16, 2014

Thank You Atlanta Toyota for giving me a great deal on my new 2014 Scion FRS. I love you guys! Atlanta Toyota Rocks!

Jack

Mar 14, 2014

Very nice atmosphere for buying a car. The salesperson, Rick Liebe, made sure I found just what I was looking for. I came in the day before my purchase, drove a few vehicles then went home to sleep on it and he completely respected me for wanting to be sure. He came back in, his day off, the next day, and walked around in the cold wind to find the color and trim package I decided on. Kudos also to Susan Rios the "finance lady". She knew I was in a bit of a rush and had me in and out in a flash and was genuinely personable the whole time. Everyone there made what is usually a stressful major purpose, pleasant. 10's across the board!!! Had to check "not applicable" on buying process for some reason but I did purchase a Prius.

AlexEsp

Mar 9, 2014

We went in with the intention to buy a new car for my wife, were greeted and help by Anish (salesperson), very pleasant guy, we explained to him our situation and what we wanted, he was eager to work with us, diligently showed us various models of Camry , and also directed us towards the Corolla as a plan B.He made the "leg work" and when it was time to go to the financials we were presented to Mohammed (Financial Manager) he was very pleased at first (of course he will have some commission coming from our purchase). Then as he discovered that he "mixed " our paperwork with somebody else's and find out that getting a loan for us will require more work that he had expected his attitude changed, an he undermined Anish and blame him for the paperwork mix, then he ask us for more down payment so he may get us a deal...finally he said no deal an instead of presenting a different option for us, who would have contributed to part of his paycheck he show us the door and sort of "kick us out". He really lacks people skills, is arrogant and for sure is not a good ambassador for a great name as Toyota and more for a dealer ship like Atlanta Toyota. I am a previous Toyota owner and my next car is going to be a Toyota, but I will never buy it from Atlanta Toyota.

Clpeterson

Feb 7, 2014

They were great. They were definitely lower than "low" Toyota and butler. I had a very quick experience as I didn't have to wait long for me to purchase the vehicle. I was going to go to world Toyota next but it seems there was no need.

RCrowfoot

Feb 6, 2014

February 1, 2014 I walked into Atlanta Toyota just to see if I could make a deal. I wanted a new car because my Corolla was six years old and starting to have problems. Susan Rios in finances not only made me a offer I couldn't refuse but Quicy Jones, Sales Rep, helped me pick out the car of my dreams. I now own a 2014 RAV4 and it has so many bells and whistles I feel like a queen! Thank you Atlanta Toyota for making me feel so special!

Anonymous

Jan 26, 2014

Love the service that ATL Toyota provides! Great deals and great cars! So glad I stopped by here and bought my brand new Toyota Corolla 2014!

Mark A

Jan 22, 2014

Very nice place to buy a new car and nicer people to deal with .... easy going ..... they will tell you what they can and what can't do right off the bat... I am very picky when it comes to cars, specially the one I was buying & they took care of me ... If I were you I wouldn't buy a car before paying them a visit .... I suggest you check couple of other dealers and then go there ... you will see the difference .... another dealer I called didn't even call me back to tell me if they have the truck I was looking for or not .... I bought mine but still haven't heard anything from the other dealer ... funny, right? ... you think they would be eager to sell you a car but not really ... these guys want you business and they will earn it ..... if you don't check them out, you are missing big time .... Good Luck

John

Dec 18, 2013

We were very pleased with the helpful attitude and service provided by Rick Leibe at Atlanta Toyota. Our family purchased two vehicles. Rick worked with us through rain and several other challenges to deliver each vehicle at a good price. We are very pleased with the service.

Bryant H.

Dec 12, 2013

I had the best car buying experience at Atlanta Toyota. This dealership treated me well by accommodating my time constraints. I was able to negotiate terms over the website followed by a few phone calls. For my new 2014 Sienna XLE, no other dealer was able to come close to the value I received from Atlanta Toyota in Duluth, GA. Quincy Jones is friendly, easy to work with and someone you can count on to help you through the pre-sale and post-sale process. If you want to buy a Toyota or any other vehicle on the lot, Quincy will take care of you.

cris hind

Nov 27, 2013

I would definetely recommend Atlanta Toyota to anyone who needs a car .I have purchased a Toyota Corolla from Atlanta Toyota(Pleasant Hill)location. I also would like to thank Mr,Vasile and his team,for their excellent service and professionalism they proved to me. Thank you ,Atlanta Toyota. Cristian Hindoreanu

S Johnson

Nov 27, 2013

Just purchased a new Toyota Highlander Limited from Atlanta Toyota..Shelby Jackson and Justin Cruz were great to work with..I shopped five Toyota dealerships and this dealer beat everyone by $700... Service Department is also excellent..My wife brought her 2007 and now her new 2013 4Runner to Atlanta Toyota for service and they are excellent...Great service...Thanks...

Faron Thompson

Nov 9, 2013

I did my homework before choosing a Toyota Dealer for our new car purchase. Time was a critical factor for purchasing a replacement car. A deer blindsided my go to work car resulting in a total loss. I had less than a week to find a replacement. I rented a 2013 Prius c three, it was RED! I enjoyed the drive and especially the stellar gas mileage, 50+ miles per gallon driving to work, sweet! The car search began, I tried searching through USAA car purchase program, this gave me a rough idea of a price for a new 2013 Prius c Three. I wanted a RED one, with the Three package. Long story short, Atlanta Toyota, not a USAA certificate dealer beat all the other dealers in a 150 mile radius! Frank Mauka responded to my information request within seconds after I entered it. He was 'Spot On' Frank provided a drive off the lot price without me have to beg for it. ( None of the other dealers did that) The deal was hassle free, no pressure what so ever. I live a two hour drive from the dealership, I gave my local dealer ample opportunity to make a deal, they nor other Atlanta dealers came close. They couldn't understand how Atlanta Toyota could make the deal. We drove up today, 8 November 2013, the Prius c was exactly as advertised and the price just as quoted. NO STRINGS ATTACHED. Sam in the business office also did an exceptional and very professional job getting our paperwork processed and helping us get the very best Toyota financing rate. Thanks so much Frank and Sam, great experience, I highly recommend anyone looking for a Toyota to pull up their web site or go by their fantastic dealership. Some places may win national awards, Atlanta Toyota not only has won many, but they live it every day!

Sonja

Nov 9, 2013

I purchased a 2014 Camry after driving 4 other manufacturers and the entire experience at Atlanta Toyota was pleasant. Mano Cifuentes was very knowledgeable about the cars and I never felt pressured at all. Some of the other car dealers that I visited called me several times a day for the 4 days that it took me to finalize my decision. I got a great deal on the car and the financing. They set everything up for me and even delivered the car to my home. The service department was very helpful also. Randy had them check over my old car and make repairs so that I could give it to my mother. I usually don't take time to write reviews, but this experience was so positive that I wanted to share it.

Kay

Oct 27, 2013

Robert wasn't the initial salesmen but I'm glad he became my salesmen. Although I didn't end up making my purchase at this dealership Robert made my experience pleasant, knowledgeable and worth my time. I wish all sales persons were like him. Down to earth, sincere, and easy to talk too.. if you'll have the right car for me in the future Robert is the only one that can help.Thank you.

Harrison Simon

Oct 15, 2013

Bought a certified used vehicle from Atlanta Toyota and they were great! Whole process top to bottom was exceptional. Special shout out to Tomasz Kleps and Donald Gravitt for shooting it straight and helping me get the best car possible for the money. Thanks for all the help. I would recommend them for all my family and friends.

dany2006

Oct 6, 2013

My experience at Atlanta Toyota was awesome. We were helped by Winston Murray he took extra time showing us different options within our budget. Buy a car is something that can take a little time deciding on the perfect one (many different options to pick from in there lot.) other dealers either didn't have the time to look for the type of car we wanted or didnt have the color choices we were looking for. On the other hand, Atlanta Toyota Mr. Winston Murray did many runs to different cars to make sure he had what we wanted.During the wait of the process: they had TV to keep us from being bored and kids play room.This is the 4th time we have purchased a car from this location: 1. Best service 2. Variety of Choices to select from. 3. YOU CAN NEVER GO WRONG WITH A TOYOTA (maintain it well, the car will last you & Winston's experience!

Nick mr fix it Washington

Sep 29, 2013

I cant stress how honest and the sales associates and management was during my visit to Atlanta Toyota. Ive been looking for a vehicle for over two weeks its very stressful and my experience with the team of guys there made the search much easier. Up front straight to the point knowledge of their inventory and my options as far as finance goes. Sam in finance, Thomaz the mngr and my salesman Tresphor combined for the ultimate car shoppng experience. Thanx guys. Love my car and have no regrets about my purchase. And let me not forget i got the lowest rate i had been offered out of four dealerships.

Jonathan

Sep 29, 2013

I traveled over 4 hours to purchase a new Prius. My salesman was Tony Malouf. We had negotiated everything before hand (over the phone and via email). When I arrived, everything went exactly as planned. Tony was great. Things went very smooth. It's nice to see that trust exists and one's word still means something in this world. For the eight hour drive (round-trip), it was worth it. Ask for Tony!

Luis

Sep 28, 2013

Luis Nino awesome car sales ,very honest ,dependable person. Works really hard to make it work and enjoy the experience.

jumapa

Sep 7, 2013

we had a great experience with Atlanta Toyota. Our salesman Waqar went beyond expectations to meet our needs and provide us with excellent information and service.

Susan Rosentreter

Aug 28, 2013

I recently leased a Camry SE from Atlanta Toyota. My salesman, Quincy Jones, was very personable and attentive to my needs.He answered all of my questions or found out the answers for me. When I explained what I could afford, he listened. Simo El Khattabi, his sales manager, was also very personable and attentive to my needs. They worked out a plan for me that I could accept and afford. I could tell that they really wanted my business and want to keep me as a customer in the future. The facilities of this dealership are very nice and clean and up-to-date. I am looking forward to visiting Quincy and Simo when I return to have my Camry serviced.

Erick Moton

Aug 27, 2013

Dealing with my wife and shopping for anything can be a full time job. When we got to Atlanta Toyota I turned her over to Waqar Ahmed and thought good luck. Finding Atlanta Toyota and Waqar was the best luck I Mohamed (Simo) El Khattab, if it was not for him our deal wouldn't have happen. I live in Conyers I drove to Duluth, because I not find a better or saleman. Simo make great deals happen Many thanks to Simo and Waqar at Atlanta Toyota

Jimeana E

Aug 26, 2013

I was nervous and excited about looking for a car that would be dependable, inexpensive for me and my children. (Mr. Waqar immediately put my concerns at ease) My parents was also in the buying market, so I tagged along. Most car dealers where we went, gave my parents a lot of attention, while they put me in the background. When I went to Atlanta Toyota, Mr. Waqar Ahmed treated me equally. He gave me the same attention and respect he gave my parents, from day one. He is very kind and patience, even with my children. Due to the great customer service and deals my parents and I bought three vehicle, one for my dad ( used nissan armada), one for my mom (new 2013 toyota camry) and of course one for me (used kia forte).

Jenny Hurtado

Aug 25, 2013

I went to Toyota because my Dad wanted me to buy a Toyota, I personally was not sure they had what I was looking for. However, as soon as we got there we were helped by Luis Nino, who was super honest since the beginning and had a lot of patience with me. After looking at all our options I fell in love with a Sion XD !!!!Luis helped the purchase process to go by smooth and best of all I did not feel pressure to buy at any time.Mr. Nino and the Toyota team, thank You so much for all your help, could not ask for more!!!

Lisa R

Aug 22, 2013

This is the place to come!! Mano treated me like royalty and had nothing but my best interests at heart! Sam, Peter and Stacey all added to the best customer service I have ever experienced!

Nafisa

Aug 10, 2013

This place was amazing. Everyone there was very nice. Quincy, Simo and Lee helped me through the whole process. They got everything done very quickly and showed me all my options. Great guys!!! Ask for then when you are there :)

Neki Peavy

Aug 5, 2013

I am very pleased with my buying process at Atlanta Toyota.. Shalen Jones (dealer) & Ned Iwuji (finance) were awesome & helped a great deal. They made a very stressful time relaxed and went over and beyond to help me get into a vehicle. I love my new truck and I'm very appreciative for all their hard work!

EUN KANG

Aug 2, 2013

IT WAS WONDERFUL PURCHASE EXPERIENCE. AUGUSTINE IS VERY HELPFUL!!!!!!!!!!!!!!!

paul kim

Aug 2, 2013

thank you for giving me best deal i will buy another car soon

PastorRhodes

Jul 30, 2013

No high pressure sales from these guys! They know their product and are confident in their ability to get you the best deal. Donald Gravitt was our salesman and he was extremely personable, patient and professional. We would not do anything different if we had to do it all over again. Donald was with us through the whole process from test driving, finance and even setting up our phones to connect with the car using bluetooth! Quality care down to the last detail! Thank you Donald, Terry and Sam for a pleasurable experience. We purchased a new 2013 Avalon Limited and are looking forward to enjoying this car for a long time to come. Thanks for making our day guys!

JasonGoede

Jun 12, 2013

I purchased a 2004 Toyota Sienna from Atlanta Toyota about 9 months ago. About 3 weeks after my purchase the Check Engine light came on and I had to take it in for service. It was discovered that the Van was burning oil (about 1Qt every 500 miles). When I mentioned this to the Salesman he commented that it was not a big issue (no offer of assistance). Last month the check engine light began flashing and the code indicated the engine was not firing on all cylinders. A mechanic tested the engine and there is now no compression in one of the cylinders (at least a $5k repair).When I called Atlanta Toyota to discuss the issue they put me in contact with a Salesmen who said they would "allow" me to trade in my van... I asked to speak to the Used Car manager, and was told he would give me a call. He never called. VERY, VERY, VERY disappointed. I would not recommend buying from Atlanta Toyota.

JasonGoede

Jun 12, 2013

I purchased a 2004 Toyota Sienna from Atlanta Toyota about 9 months ago. About 3 weeks after my purchase the Check Engine light came on and I had to take it in for service. It was discovered that the Van was burning oil (about 1Qt every 500 miles). When I mentioned this to the Salesman he commented that it was not a big issue (no offer of assistance). Last month the check engine light began flashing and the code indicated the engine was not firing on all cylinders. A mechanic tested the engine and there is now no compression in one of the cylinders (at least a $5k repair). When I called Atlanta Toyota to discuss the issue they put me in contact with a Salesmen who said they would "allow" me to trade in my van... I asked to speak to the Used Car manager, and was told he would give me a call. He never called. VERY, VERY, VERY disappointed. I would not recommend buying from Atlanta Toyota.

Alp Arman

Jun 11, 2013

Just bought a brand new camry my experience has been wonderful especially sales person name Tresphor Chikumo has been very very helpful higly recommended......

Elizabeth

Jun 8, 2013

Was able to negotiate a good deal. Lots of inventory. Quincy was very nice and knowledgable!

Oscar Fontalvo

Jun 1, 2013

Mr. Quincy Jones gave us excellent service. He explained everything clearly to us. And he made us laugh. Good people skills with personality.

Perfect Golfer

May 22, 2013

Don, Ross, Lee and Chris were all great. They worked as a team and sold me a car a lot faster then I thought this would happen. Not high pressure at all and My wife and I will enjoy our new van for a few years. We will be back when we're ready for another one.

Matt

May 18, 2013

Atlanta Toyota did a very good job and I appreciate their services.

Michael Jimenez

May 17, 2013

John Phillipeaux made this a great experience!!!!! Not one single issue, made every effort to make this as easy as possible.

Crboyce

May 15, 2013

We had a wonderful experience with Atlanta Toyota. I flew in from Colorado and they graciously had a transportation company pick me up at the airport and take me to the dealership. Tre Chikumo handled everything professionally and went above and beyond to make our experience great. Thanks again Tre!

Megan

May 13, 2013

We just bought a Prius from Atlanta Toyota. They had great customer service and were very friendly and knowledgable. We would definitely do business with them again!

Nicole Hameen

May 11, 2013

Tresphor Chikumo was very helpful and provided us with a very easy and enjoyable car buying experience. Ned, the finance manager was also very helpful with this process. Both men went above and beyond. We will definitely recommend this company. Thanks again!!

Mdholtzclaw

Apr 23, 2013

I was considering purchasing the Scion FR-S. Made an appt with Internet sales rep to TEST DRIVE the vehicle. Arrived and was told that test drives are not allowed unless I was buying the car... I am not sure why anyone would decide to buy a sports coupe without driving it first. After I was allowed to LOOK at the vehicle, I requested a quote and additional info on the vehicle and was directed to the manufacturer's website and told that the price was listed there. Horrible service but it made my decision easy. Hyundai Genesis here I come! After this experience I would not consider a return to this dealership.

GrandChan

Apr 7, 2013

I submitted an online inquiry about the used car I wanted and explained my stats with what I had for down payment and what I was pre-approved for. I knew it would be a long shot to get the car I wanted at Atlanta Toyota but low and behold they wanted to make it work and give me an astounding value for my trade-in. So I drove 700 miles to make this deal work. Turns out when I get there, there are some issues with my trade-in. Despite all of this they STILL honored the deal. Seriously, I would not have blamed them if they couldn't have but they didn't even try to fight me on it like every other dealer in the world would have. I was so impressed and happy with the integrity and professionalism ever step of the way by Stephen. It was a smooth transaction and as arduous as buying a car can be, it really went forward as clean as possible. Beyond that, I LOVE X5 I got from them. Typically, people don't write reviews unless they're pissed off but and either would I but I'm so impressed and happy I just have to. If anyone wants to ask me any questions I'll be happy to answer. I live in Florida and would happily go back up there to buy my next ride.-Grand

pamelacaster

Apr 5, 2013

I am writing this review as a cautionary tale for anyone thinking of buying a car at Atlanta Toyota. There are some rules that are not clear when you leave the showroom floor. To protect yourself make sure you have a copy of the agreed upon price of the car that you signed in the showroom.. Take a photo of the paper you signed with your phone. Do not let them ready the car for you i.e. do not let them program your phone into the car system before you go into the financial office. If you do, you will feel invested in the car, something I am sure Atlanta Toyota wants. Atlanta Toyota does not want you to walk out of the financial office if you become uncomfortable with the way things go.The reasons for these rules are that once you make a commitment to the car Atlanta Toyota changes the playing field. In our case once we were in the financial office the price of the car changed without warning or explanation. We asked why the base price of the car changed and suddenly the financial manager was shuffling pages and we were shown lines that said this is what you will owe. They suggested changing the down payment amount and the loan interest rate. Both of these apparently void the showroom agreement. They never explained that. And yes,we did both of those things but only at the suggestion of the financial officer. He never explained that doing so would alter the base price. And these changes were made long after we pointed out that the base price was wrong. We tried to contact our financial manager at Atlanta Toyota that day before 5 PM but he wouldnt answer and did not return our messages. We could not contact the general manager because he was suddenly no longer with the company. Anyway, his mysterious absence does not explain why the financial officer never called us back. We did hear from Atlanta Toyota when the showroom sales person called to ask how the car was and about our experience . We explained that we were not pleased with Atlanta Toyota. Then we heard from the customer service person. We were told we had to come back in and they would try to find the problem. Not wanting to go back to the showroom we sent emails pointing out the difference in the signed showroom price and the financial manager price. We also pointed out the changes made in the financial office were at the suggestion of the financial officer and that they had never been explained.. Emails from Atlanta Toyota assured us everything in the process was honest and appropriate. They never did address the problem of the difference between the showroom price and financial office price. They wanted to do everything to make our experience a pleasant one. Do everything but honor the showroom price!As a precautionary warning: Do not change anything from the floor agreement once in the financial office. Atlanta Toyota trades off mendacity and nuances in the law. If you do use Atlanta Toyota count your fingers and your toes before you leave.

johbro48

Apr 4, 2013

y first 5 visits for service were great with Steve Cummings as my service rep. Before the 30000 mile service I asked what would be done,how much and how long would it take. Steve gave me a sheet that detailed everything. when I attempted to make that 30000 mile service I was told Steve was gone. I emailed Service manager and asked if I could break the service into 2 visits since it would take 3to5 hrs and I sleep during the day.He responded he forwarded it to Lane Mgr. 3 weeks go by with no response. I emailed again and he said there was confusion on their end and someone would respond. They did so by making a appointment for that same day 1 hr later while I was asleep. I emailed again and again same thing happened. 3rd try and Lane Mgr responded with what I wanted buy had deleted several of the 30000 mile recommend procedures and also increased the price. I decided to have it done elsewhere. over the next 4 months I bought Bullbar, chrome running tubes and bed cover for my truck from other dealer. Atlanta Toyota lost out on $2000 plus the 30000 mile service fee. Later I needed new tires and called around checking deals. 2 other dealers could order my tires BF Goodrich for the next day but the young man I spoke to at Atlanta Toyota told me they don't carry BF Goodrich. I explained Michelin makes BF Goodrich and u carry Michelin so u can order them as other dealers stated but he said no he couldn't and to go to other dealers. $900 lost. I cant speak for Sales but the service dept from top to service reps lacks customer service skills. Try elsewhere to save yourself headaches.

bbwhite16

Mar 15, 2013

I had a great experience at Atlanta Toyota, this was my first time buying a car, and this process was new to me. Ed Holt was great, he took the time to answer all of my questions so that I was able to understand the process completely. During the test drive I could tell that the car was as good as he said it was so I bought it, and have had no problems with it. Also there was a very nice young man that helped with fiance part, he was very helpful also, sorry but I cannot remember his name at the moment.I would recommend this dealership to my family and friends in the future.Thank you,Bertha white

zorina

Mar 11, 2013

Ed Holt,I want to thank you personally for the Amazing service that I recieved, your service was effecient, professional, friendly, and also attentive to what I wanted. I have never had that kind of professionalism when buying a vehicle. For that I will come back to your place of bussiness and enjoyed you helping me in my car purchase. This is my "Thank You."

dgdeppen

Feb 18, 2013

I was dealing with Chris Miller via email. Every time I called he was busy or unavailable. This turned out to be a good thing considering the people under him know more about the llfe time warranty and pricing than he did. I emailed him on a Monday and Wednesday and got no response. I called and spoke to someone under him who gave me pricing. Chris then found the time to email me back telling me he couldnt honor the price told to me. He also told me it would be easier if I just dealt with him then talking to everyone else. Well if he was available and didnt have his head up his you know what I would have. I ended up calling him and he was telling me he couldnt honor the price. I told him he should and he knew I was military. That when he said the following with my wife listening in "I'm sorry my guys are some military robot that just listen to what I say and do it". At that point I hung up on him and he tried a weak attempt of emailing me playing like we got disconnected. I went away for a year for this country and I won't have someone disrespect me or my buddies that go afar. This guy shouldnt be in a leadership role nor should he make negative comments about those that serve. I addressed this issue with Brian Mayfield the GM. He was respectful and a prior military man, however its a shame he has someone so incompetent that is so disrespectful to those that serve.

cstarr01

Feb 6, 2013

I came to Atlanta Toyota for an oil change and left with a brand new car! Andrew Morris is a great employee and he made me feel comfortable and he listened to me. Andrew explained the programs Toyota had to offer and I realized that this may be a great chance for me to upgrade. I am happy with my new vehicle and Andrew is a wonderful person to work with.

toyotarav41

Jan 31, 2013

Ed was very professional. Enjoyed the car buying experience. Ed never tried to pressure us or pull any gimmicks. I felt I got a fair deal and my wife is enjoying the car! I would go back to Ed to buy another car. Keep up the good work!

larryphillips

Jan 31, 2013

5 STARS for Andrew Morris. He was very personable and product educated. Non - pressurized approach and patient as we went thru the process. I purchased a new 2013 Venza. I would recommend, without hesitation, Andrew Morris for any car purchase/information needs you may have.

paulrock

Jan 28, 2013

Andrew was great to work with. Being a military man, I do not like haggling. I like to get straight to the point and Andrew did just that. My wife and I really enjoyed the car buying experience. Outstanding job Andrew.

randy.58

Jan 26, 2013

Thanks for making the car buying experience easy. I looked at serveral other dealerships, including another Toyota dealership, and this one stood out. Not high pressure, direct & honest sales, and willing to work with you over email and phone.They gave me their best price without a bunch of crazy haggling. I drove 20 miles to do business with them rather than another Toyota dealership that was 2 miles from my home.This is how car buying should be. Nice job!

vkknight

Jan 24, 2013

I came to Atlanta Toyota this month after recently purchasing a Camry from one of their competitors. I had gotten such bad service from the other dealership that I was desperate. I was introduced to Bryan Mayfield, who without hesitation went right to work addressing my problems, even though I had never spent one dime at Atlanta Toyota. Bryan introduced me personally to every department whose services I needed. Within 2 days, Bryan had everything corrected with my Camry that I had been trying to address at the other dealership for the past month. I have been driving 35 miles to service my Lexus and 2 Camrys, because of the excellent service I have received the past 8 years from my maintenance crew in Marietta. I am so blessed to have found a new team in Duluth at Atlanta Toyota where I will go for all of my service and sales needs. Thank you Bryan Mayfield and Atlanta Toyota. DocKnight

consumerusa

Jan 21, 2013

After purchasing a 2012 Camry, from Atlanta Toyota, I began to experience acceleraration problems, which worsened over time, and presented a very dangerous safety issue. After consulting Toyota headquarters, and advising Toyota's service representitive,further resolution was needed, and expected from dealership management. The dealership GM, [Brian Mayfield], after several voicemails left, and various requests to speak with him, through both Service and Sales staff yielded no response, correspondence, or any personal effort to act. Any input on that level, would have surely resolved any issue both to the satisfaction of both customer and servicer alike. It is unconscionable, that in a customer service oriented industry, that indifference should be demonstrated on such a high level. The slogan that they promote, 'do the right thing', certainly was not practiced in this scenario. A formal complaint was also filed with Toyota Corperate. I would definitely NOT recommend Atlanta Toyota, for any 'after the point of sale' service.

louiswjeffrey

Jan 14, 2013

I identified my vehicle of choice via online. Soon there after I was contacted via email by the saleman, Ed Holt. When my financing fell through with my credit union, Ed put me in contact with his loan officer. In less than a few hours I was approved for financing. The next day I was there by 1045hrs and out in my new Camry by 1215hrs headed home.

x1 005

Jan 12, 2013

Dealing with Steve Oliphant was a very nice!!!

used car buyer

Jan 11, 2013

Good communication, I told them what I wanted and what price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked with me. They were very good at showing me the numbers and explaining everything. Very positive experience. There are some issues with the car but I trust that the dealership will see them resolved

A HAPPY CUSTOMER

Jan 11, 2013

In 2010 I bought a 2011 Camry from Atlanta Toyota. It was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named Frank Mauka stating he is with Atlanta Toyota and asking if I would be interested in trading in my 2011 Camry for a new one. He said I could buy a 2012 Camry for the same monthly car payment I currently have and no money down. Of course my husband thought there was a catch but the salesman assured him the offer was legitimate. So, he calls me at work and tells me about the conversation and Im thinking, now why would I want to do that, my car is still relatively new. Plus, I was thinking, this sounds too good to be true and you know what mom always said, if it sounds too good to be true it probably is. However, I agreed to call the salesman when I got home from work and discuss it. To make a long story short, Frank Mauka was offering me a very good deal. Although my car was a 2011, I bought it in 2010 so it was really almost 2 years old. We drove it out of town often to visit family in Ohio, Maryland, Virginia, South Carolina, and Alabama so it had high mileage. So, I could trade in my 2011 with high mileage for a brand new 2012 with no money down, the best finance rate you could imagine (0%), and have the same monthly payments for a shorter term! Also, I would be getting Toyota Care again which is complimentary maintenance for 2 years or 25K miles with roadside assistance plus a better extended warranty, 100,000 miles vs 72,000 miles. Needless to say, I said yes!! The whole thing took about 3 hours. I got home from work around 6PM, talked to Frank on the phone, talked to the finance folks, arrived at the dealership around 7PM and was driving off in my new car around 9PM!!!! Susan Rios was the finance director and she is a sweetheart. We felt relaxed and comfortable, totally stress free in her hands. The bottom line, we ended up with a monthly payment that is $3 less than what we were paying before and for 2 years less than the loan on the 2011!!! I can truly say Atlanta Toyota is a place of honest, courteous, friendly people. They bested themselves!!! I would highly recommend this dealership without any reservations.Signed,Montaine AshleyA VERY Satisfied REPEAT Customer

THE FAN

Jan 11, 2013

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

Examples: "JanetDC", "sportsfan"

Jan 11, 2013

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

vealey312

Jan 10, 2013

We worked with salesman, Stephen Oliphant and finance manager Mario G. (I'm sorry, I can't remember to spell his last name) From start to finish, to the first phone call and last, and the visit there we were stunned with the customer appreciation they have within their dealership. Everyone spoke, greeted, thanked us. We have been very satisfied with our experience, service, and visit there. We drove 4.5 hours away to buy our Sienna and with the excellent service we got, the drive there or back didn't seem like a long drive. Every detail of this dealership and their employees was beyond the best of what we imagined. We will definitely be going back to buy our next vehicle whether it be for myself or my fiance...a BIG thanks to Stephen for working so hard to get us what we wanted and where and a BIG thanks to Mario for getting our deal done! We appreciate you all and we look forward to seeing you all again on our next buying experience. Philip and Erica

jwa4279

Jan 9, 2013

We bought a 2011 Rav4 LTD from Steve and I can't say enough about his friendliness and professionalism. He is perhaps the most honest and hardest-working salesperson I've ever come across, and we will go to him first from now on. The car was exactly what we were looking for but there was a minor glitch that Steve himself made sure was corrected. Very impressed with the dealership because of this person.

carolmoore2020

Jan 4, 2013

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

beashley78

Dec 29, 2012

In 2010 I bought a 2011 Camry from Atlanta Toyota. It was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named Frank Mauka stating he is with Atlanta Toyota and asking if I would be interested in trading in my 2011 Camry for a new one. He said I could buy a 2012 Camry for the same monthly car payment I currently have and no money down. Of course my husband thought there was a catch but the salesman assured him the offer was legitimate. So, he calls me at work and tells me about the conversation and Im thinking, now why would I want to do that, my car is still relatively new. Plus, I was thinking, this sounds too good to be true and you know what mom always said, if it sounds too good to be true it probably is. However, I agreed to call the salesman when I got home from work and discuss it. To make a long story short, Frank Mauka was offering me a very good deal. Although my car was a 2011, I bought it in 2010 so it was really almost 2 years old. We drove it out of town often to visit family in Ohio, Maryland, Virginia, South Carolina, and Alabama so it had high mileage. So, I could trade in my 2011 with high mileage for a brand new 2012 with no money down, the best finance rate you could imagine (0%), and have the same monthly payments for a shorter term! Also, I would be getting Toyota Care again which is complimentary maintenance for 2 years or 25K miles with roadside assistance plus a better extended warranty, 100,000 miles vs 72,000 miles. Needless to say, I said yes!! The whole thing took about 3 hours. I got home from work around 6PM, talked to Frank on the phone, talked to the finance folks, arrived at the dealership around 7PM and was driving off in my new car around 9PM!!!! Susan Rios was the finance director and she is a sweetheart. We felt relaxed and comfortable, totally stress free in her hands. The bottom line, we ended up with a monthly payment that is $3 less than what we were paying before and for 2 years less than the loan on the 2011!!! I can truly say Atlanta Toyota is a place of honest, courteous, friendly people. They bested themselves!!! I would highly recommend this dealership without any reservations.Signed,Montaine AshleyA VERY Satisfied REPEAT Customer

amygirl472

Dec 28, 2012

Ed Holt was very patient and helpful. He also didn't try to be pushy in which I liked. He also worked with me to get the best deal he could for me. I highly recommend him.

jenfain

Dec 26, 2012

Good communication, I told them what I wanted and what price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked with me. They were very good at showing me the numbers and explaining everything. Very positive experience. There are some issues with the car but I trust that the dealership with see them resolved.

fun.fong

Dec 22, 2012

Representative was accomodating, may not have been aware when I was ready to deal, but was prepared when I let him know. He was helpful and friendly. The sale was uneventful (a good thing!)

mfarris

Dec 16, 2012

Ed and all the other sales people that I dealt with were very courteous. Ed did not use any high pressure tactics to make the sale. The two guys in the finance area were very professional and experts in their area. I would definitely buy from Atlanta Toyota again.

georgiaslady

Dec 15, 2012

Ed Holt helped me so much, making it a wonderful experience at the dealership. Thank you for knowing just what I needed. I love my RAV4!

consumer

Dec 6, 2012

I asked about negotiating and they told me the price was firm. I wanted the car and agreed to buy it if they gave me a second key and keyless entry because they only had one. They did a poor job detailing my car. They said they had to order the key. It took over two months to actually get my key. I called everyone from my salesman to the general manager and never even got an apology. I would not recommend going through the headache with this dealership. Poor service and did not seem to care about their customers.

Tbrady

Nov 19, 2012

I've been to many different dealerships to get service done to my car but Atlanta Toyota has to be the best! I came in saturday, and it looked like a mad house cars filled in every lane. I don't know how this person Ali I met manages to stay so calm, my car was at the end and after he got done greeting everyone in front of me, he came to my car with a smile that could light up anyone's day and he was very nice to look at :). He greeted me with extreme passion and made me feel like he was happy I was there, he then asked if I had an appointment and I didn't but he said not to worry he will direct me to the next available advisor. So he walked me in and I saw him speak to the advisors and he finally found one that could help me, his name was Adam. Adam was great also he was very helpful and was straight to the point made everything easy to understand. After my car was finished I saw Ali again and he had my paper work with him he further explained what had been done to my car and what may need to be done in the future, he then walked me to the cashier and waited with me there to make sure I didn't have any questions. After the paying process was done he walked me to my car and thanked me for coming but I felt like I should be thanking him for making a first timer's visit an amazing one. Ali made my visit GREAT, he was very helpful and it helps when people are doing what they love. I can rate this service a 100 just by Ali alone. You guys are doing a great job in hiring great people.

NONEat

Nov 17, 2012

Christopher Miller Thanks for your personal follow-up this morning with email and phone call. As you know we came in yesterday and purchased the previously owned 2012 Sienna. I can tell you we are very impressed with the responsiveness and helpful attitude of your on-line team over the last several days. We left a message on-line and got emails and phone calls from Chris Miller and Suzi Klontz right off the bat and then yours this morning! The information on business hours, maps, inventory, and other helpful links, made our search easier. We were encouraged with the possibilities and, happily, we decided to come in and do a test drive yesterday. As you know we found a great fit for our needs and Atlanta Toyota met us with a satisfactory deal. Please give our special thanks to Mr. Tresphor Chikumo, who was so knowledgeable of the vehicle features that we looked at. He was able to answer all of our many questions. He is obviously a customer-focused salesperson and he gave close attention to every detail during our visit. He certainly put us at ease and was a great help to us in reaching our decision to buy the vehicle. Thanks, Jim and Mary Ann Scott

Sienna Buyer

Nov 11, 2012

We were looking at a car at this dealership and they were very nice and helpful. However, we couldn't agree on price. When we finally agreed on price and were about to go back to the dealership and buy the car when someone else bought it right from underneath us. I e-mailed the guy we had been working with several times asking if there was any way we could find a similar deal on a simialr and never even got an e-mail back. Not an e-mail to say yes, no, or go away. You would think they would have at least e-mailed back to say sorry it was only a deal on that car or something but nothing. Oh well, we bought another, year newer car at another dealership for $2 more than we had agreed on price with them.

d33ch

Nov 8, 2012

Ed Holt was very friendly, helpful, and extremely patient while we were making our decision. I'd easily recommend this dealer because of their great pricing (which is why I drove all the way from South Carolina) and wonderful service! Thanks guys!

kellyfields1222

Nov 5, 2012

We needed to upgrade to a larger truck, the employees were very friendly, helpful, and made us feel comfortable with making a huge decision and purchase.

scionboi

Nov 4, 2012

Mr. Ed Holt did a wonderful job I will recommend Ed to all my families and friends, and I will come back to see him whenever we r in the market again. Thank you Ed.

pedney

Nov 1, 2012

I am always skeptical when I walk into a car dealership for a purchase. When I arrived here I was met by Andrew. He was very friendly but not the "over do it" type of friendly that makes you know all this guy wants to do is sell me a car. Andrew was genuine and courteous and provided satisfactory answers to all of my questions. When it came to the deal it ended up being better than I expected. I bought a beautiful 2008 Tacoma and was in and out in a much shorter time that usual. I will return to this dealeership and Andrew for my next purchase and recommend that you do the same!

janet.h.dominy

Oct 24, 2012

This was my first purchase from Atlanta Toyota, and it was a very positive experience. Ed went over and beyond to make sure that everything was perfect on my new vehicle. I will definitely recommend Atlanta Toyota to my friends and family.

djmowb2

Oct 10, 2012

Andrew did a great job at putting togetehr a deal for me to get me exactly what I wanted. I got in touch with Andrew via email and all negotiations were done via email which was very helpful. I knew the kind of vehicle I wanted (2012 Quad Cap Tacoma Long Bed TRD Sport) and told him what I wanted to pay. After going through a few options, we found the vehicle that I was looking for but it was out of my ballpark on price. I reiterated my top end of what I wanted to pay pre-TTL and he got me to within $200 of that number. All I had to do, once we had the number finalized was walk in, look at the vehicle in person, and sign on the dotted line. Very easy, in and out in less than 2 hours. He reviewd all the features of the vehicle (quite a few of which I wasnt familiar with) and made sure I was oomfortable with the sales process. I would definitely recommend him to use if you want a great deal and an honest salesman.

twotigers

Oct 4, 2012

Atlanta Toyotas customer centric approach has made my experience purchasing a vehicle quite terrific. This RAV4 purchase becomes the 5th Toyota I have owned. Special thanks to Andrew Morris (Internet Sales Manager) for his no pressure sales support, honesty, and integrity. Ross Beaton (Sales Manager) for his support as well, and for demonstrating through words and deeds that these same characteristics exist at all levels within the organization. Samuel Afeworki (Finance Manager) who efficiently processed the transaction documents without a glitch in a most friendly and consultative manner while making me feel that valued customer warmth, something rarely experienced when dealing with accounting and finance personnel. The professionalism is deep and wide at Atlanta Toyota. EXCELLENT JOB, THANK YOU. Bill K, Duluth, GA

mary.giles.56

Sep 24, 2012

We enjoyed Andrew Morris assistance with his help with the purchase of our new Rava 4. We would recommend him to other clients. Can't remember the finace rep. name ,but he was helpful. I think that we could have gotten a better deal esp. with the amount of money we paid down as a down payment.

mspoon

Sep 14, 2012

Ed was wonderful! Very personable and easy to work with. Have bought cars from him in the past and will continue to do so for years to come.

TCa12

Sep 13, 2012

Ed Holt was an absolute professional and courteous ambassador for Atlanta Toyota. His email response were prompt and extremely thorough. The Internet Sales division at Atlanta Toyota is the best I have experienced so far. Browsing of available vehicles was easy and the excellent and detailed photos made shopping for a Toyota very convenient and was one of the main reasons I decided to shop at Atlanta Toyota. Keep up the great work!

redbeanpie

Sep 13, 2012

My overall experience was wonderful! Before visiting the dealership I called looking for more information on stock and options available. Ed Holt answered my call and he was very friendly and helpful from the beginning. He answered all of my questions and was not pushy or rude. At the end of the call I told him that my husband I were planning to come to the dealership later that week and he offered me his direct number in case I had any more questions before our visit to the dealership. After talking with him on the phone I knew that he was the one that I wanted to buy my new Prius from. When we arrived I promptly asked for Ed. He remembered speaking with me and what all I was looking for. He showed me all the options on the lot and went over my options that could be brought in. He never rushed us into a decision or try to push a vehicle that I didn't want or was out of our price range. Once we decided on a vehicle and the paperwork was done he took the extra time to show me how all the options worked inside and helped me sync my phone to my car. He then told me that if I had any more questions about how things worked to give him a call and he would walk me through the steps to get things setup. In the end I drove away with exactly what I wanted for a price that I could afford. Ed was the kind of salesman that everyone wants to deal with-friendly, knowledgeable and not pushy. I will definitely recommend this dealership to others but specifically for them to call on Ed Holt for their car needs. I would like to add that I live in Buford and live less than one mile from Mall of Ga Toyota but I would be willing to again drive the extra miles to work with a dealership so highly recommended and to work with Ed again! 5 stars all the way, thank you so much!

clare.lashley1

Sep 13, 2012

Ed was very helpful and timely in responding to my internet quote request. He was the only Toyota representative that actually sent me the requested information. He was also very helpful showing me the vehicle and putting together a deal that I would be happy with. At Ed's request, Sonnie provided a second test drive when he wasn't available. Very happy with the deal and the new vehicle!

nick_nu

Sep 13, 2012

Ed was great to work with. He was friendly, knowledgable and answered all my questions. I would, without a doubt, recommend him to friends and family who are looking for vehicles. I am now a loyal Atlanta Toyota customer. I will be back! But it may be while, cause ed sold me a very dependable car. :) thank u ed!

mightyjoe81

Sep 8, 2012

this dealer is terrible, they add all of this unnecesary fees, even before they tell you if you are ok with it,by the time i look at my final bill there was like an extra 3000 dollars of fees and coverages which i didnt care for, i felt forced to sign the papers because they were already done, but in reality i wanted to walk out. this dealer charges 599 doc fee, 698 lojack, they convince you to add gap coverage 799 and extended warranty 1650 dollars, all of this was added before i could even discuss the options. There are better dealers on the area that are far more honest, wont charge you a doc fee and will tell you if you want to add something before they do your paperwork...BEWARE first time car buyers..do your research and dont let them charge you all of this ridiculous fees......walk out if you dont feel comfortable, dont let this happen to you : (

TacomaFLGuy

Aug 28, 2012

Andrew helped me from beginning to end with finding my new vehicle. He was very accommodating to my needs as a customer that traveled such a long distance to finish the sale. He was very honest and upfront with what he knew and consistently went the extra mile when it came down the my purchase. Thanks again and I love my new truck!!

tbrattain

Aug 20, 2012

Everyone from the time I entered the dealership until I left was EXCELLENT! Thank you very much for buying a car a pleasurable experience, I appreciate it!

schmoyd

Aug 13, 2012

Had a great experience after finding car online. Andrew got in touch promptly and gave me as many details as I needed. Test drive went fine and he gave me alternatives to considered. In the end, bought the car and am loving it!

unixczar

Aug 9, 2012

Probably the best car buying experience that I've had - and I've had a few over the years. Since we live 50 miles away from Atlanta Toyota I actually purchased my Tacoma over the phone. We drove out and met with Andrew Morris to take delivery. When I arrived everything was in order and we moved through the business office and took delivery in a very reasonable amount of time. The vehicle looked great and I drove it away in showroom condition. Because I purchased leather seats there was a followup appointment needed to drop the truck off to have the leather installed. Andrew, along with Anna from accessories, worked with me through the process to make sure that the work was done timely and correctly. Everything happened just as it was supposed to. Andrew has contacted me a couple of times since to make sure that things are good with the truck and that I was happy with my experience. I will definitely make the drive out there again if there is another Toyota in my future. I also recommend Andrew as someone who makes buying a car an enjoyable experience.

Dajiab

Aug 8, 2012

Andrew Morris was very helpful! I was buying my first car and I was extremely nervous about the car buying process. He made me feel very comfortable and I ended up having a great car buying experience. For those buying a car ask for ANDREW MORRIS he is the greatest!

gkl2020

Aug 7, 2012

Excellent overall experience. Mr. Morris was very friendly and helpful. He showed me exactly what I needed to see and wasn't pushy at all. He was also not a complete weirdo like the guy at the Honda dealership.

donnabal

Jul 23, 2012

This was a great experience with Toyota dealer . It was very pleasant. I dealt with Nick and Brian . Both of them very professional and explained everything to my understanding. I will recommend Atlanta Toyota to all my friends . Thanks to all

edkatich

Jul 21, 2012

The purchasing experience was simple once I communicated with Ed that I had already decided on the vehicle and was only shopping by price. He realized that I had a good understanding of the dealer cost and incentives available and was straightforward in quoting a drive-out price.

T-DRILL

Jul 19, 2012

I have to say that Robyn Higginbotham from Atlanta Toyota did an excellent job after all that we had to go thru to get my truck. As a sales manager at T-DRILL, I enjoy working with professional sales people as Robyn was. 10+ on sales skills.

guya

Jul 12, 2012

Ed was very patient as I worked out what I wanted over two days. He was straight forward, putting a number and a payment that was completely understandable on 4 separate trucks. I came back the next day with my wife, and we looked at a couple of more trucks, and he put me in a truck at a fantastic price. I appreciate the experience 100% - best vehicle purchase experience I have ever had. Thanks Ed.

Moriah

Jul 2, 2012

I got my first new car here. They had better prices than many other places I checked out. I found the Camry I had been looking for, was so excited to find exactly what I wanted. Kevin was very helpful and always answered all of my many many questions. Kevin always tried to make sure I knew what was going on and was happy with the purchase. He was very easy to talk to, good customer service. I would diffidently recommend getting a new car from this dealer.

rhgreene

Jun 21, 2012

You have a very good dealership and I would recommend you to my friends also Ed Holt was great to work with and I enjoy my car.

claudiacuri

Jun 11, 2012

Kevin is a great salesman with a very friendly personality and he was very attentive and concerned to help me to find the right vehicle for my needs.The friends that were with me in the time of the purchase and i completely recommend Kevin for future purchases and we will refer him for our friends. The price after the interest will be very salty for a 2005 car,but i will try to pay it off as soon as possible and i have plans to come back and get another car ,newer and with Kevin of course .

justin2149

May 31, 2012

I visited 2 other Toyota dealers in the local area before coming to Toyota of Atlanta. I had been studying the Tacoma for a few years now and i was pretty picky with my needs, a V6 mated to a 6SPD manual transmission, which can be pretty rare it seems. The first dealer told me i would pay more for a manual transmission and that i could only obtain it in the X-runner trim. I knew this was false information, and i felt this was a tactic to push me to take an automatic off his lot. I really felt i knew more about the tacoma than him. Although, i did get a fair trade value for my Jeep, i was not content for the fact that they had priced me up with a model on paper that i wasn't even sure which one i had looked at. No good. And no ATX for me.Next dealer couldn't match the trade value, but had a decent deal on a '12 Tacoma. But i really didn't feel a so called "relationship" with the sales rep. Or i suppose no bonding between humans.. On top of that, they would have to had trailer the new vehicle in. So low balling the trade + i can't physically see the new vehicle. No good.But when i spoke to Mano at Toyota Atlanta, for some reason i felt peace from the first few phone calls. Found an '11 Toyota Tacoma TRD off road manual transmission 4wd. Got what i felt a pretty decent deal, and a decent trade for what i had. No pressure, not one bit at all. I was ready to walk out the door with my offer, and they finally met it. Good vehicle, detailed before i drove off.. I would happily do business again with this dealership. A++. Deal with Mano.. Very nice person, very professional, and a sense of humor.Thanks.

jeff morris

May 25, 2012

Joe really knows his stuff when it comes to rebates and financing deals. Called him to verify information given to me by another Toyota dealer that we were using prior to switching over Atlanta Toyota.they didn't know stuff.Joe referred me to Ed for our fleet needs. ed handled our deal flawlessly. that's hard to come by in the Car dealer business.

nizar

Apr 30, 2012

Chris was fantastic to deal with. He made car buying as stress-free as it can be with no pressure to sell us anything we didn't want. He also got us the best deal among all area dealers.

Ashrem5

Apr 30, 2012

I felt that dealing with Ed was a pleasure. He was responsive with my initial emails, and while the dealership did not have exactly what I wanted when I first got there, Ed went above and beyond to make sure I got the vehicle that I wanted. He kept me unpdated on the status of the vehicle, and gave a great estimate as to when it would arrive. He made buying my new vehicle a great experience.

Cfounta1

Apr 29, 2012

Chris miller is by far the best individual I have ever dealt with when looking to buy a vehicle. He was extremely honest and up front. Everything that he said he would do he did. There was zero hassle or bs on my purchase. I was on the at the union city Toyota last Thursday and was pressured and pushed around on 3 salesman. I wish others could learn a lot from Mr. Miller and how to handle business. I definitely will recommend others to contact Chris. I passed many Toyota dealers in between Newnan and Duluth and I am glad I did. I am very very happy with my new Tacoma and the deal. Chris is the best and I really am glad I got to work with him. Mario was very diligent and thorough as we had to get the paper work done. We needed to be in Kennesaw at 2 and he not only answered our questions but got us out in plenty of time. He laid out my options and made sure I understood them before we were done. I cannot speak for every salesman and how they are at Atlanta Toyota but I know Chris is the best I have dealt with at any dealership.

Mokken

Apr 29, 2012

Traded in an FJ Cruiser on a 2012 Venza, Chris Miller and Steven Oilphant were very helpful and I couldn't be more happy with the purchase.

Macy.sawyer

Apr 29, 2012

We left another well known dealership MUCH closer to us because of the high pressure environment. Ed and Kevin were VERY patient. Kevin was excellent about returning my emails and answering questions. Ed did not try to pressure us or make promises he couldn't keep. I appreciated them giving us the space we needed to make a decision. We had not purchased from a dealership since around 1996 and the lady in financing was very helpful as well.I would recommend.

Perrymanjs

Apr 27, 2012

These guys are GREAT. Dealt with Daniel Mac, told him what we wanted and he found it. My wife and I wanted a Rav-4, but figured there was no way we could get one in the price range we wanted especially from a dealer. We were wrong! They had exactly what we wanted and in our price range. Which was not very large range. Daniel was awesome, could not have asked for more. When we went to finance even the finance reps were helping us out and throwing in extras. Would not recomend another dealer. Go see these guys first and save yourself the headache of the other dealers. I wish we would have went here first and when the time comes for another car purchase, this is where we will be.

pmunny

Apr 23, 2012

I've had to buy two cars in the last six months. I went back to John Philappeaux for the second because I had just a great experience with the first, and he did not dissappoint. John was helpful, friendly, honest, and did not pressure me into a car I didn't want. The Internet Sales Department at Atlanta Toyota was awesome, and I will never again buy a car from a dealership who does not have a separate internet department. They cut to the chase and offered me their lowest price right out of the gate. No haggling required, and I already had a price well below MSRP and well below Edmund's "True Market Value". They worked with me to get the car I wanted with the features I wanted for a price I could live with.

apilarte

Apr 21, 2012

We purchased our Toyota Camry from Ed Holt last summer and had a fantastic experience. Our credit was not that great but Toyota was able to get financing for us. We had our children with us and everyone was so nice to them. Also, I have gone to car dealers in the past and they are like sharks. I do not even have my foot out the car and someone has approached me. I find that inappropriate and aggressive. When we went to the toyota dealer, we were offered help but it was not in an aggressive manner. I also think Ed Holt is awesome. He offered us services that we were not aware of and made us feel like we had known him for a long time. It was a very friendly and comfortable atmosphere.

Stuart Heller

Apr 20, 2012

Staff was knowledgeable and courteous. They were patient (not pushy) as we drove different cars and discussed our options. Trade-in value was fair. Payment options were clearly defined.

atlanta

Apr 13, 2012

I was looking for a new prius> I wanted these guys to give me a price but they insisted I came into the dealersip...in other words, very unprofessional and need to step up in time.

djwhite

Apr 12, 2012

James Wiggins was courteous and did not resort any pressure on me. He allowed me to make my decision in my own time. Further, without any hassle on my part he gave me an excellent price on trade and new vehicle.

notrightone

Apr 5, 2012

This dealership is terrible ! They drug me around for nearly three weeks with James being "out sick " and Ned flat out lying to me almost daily.... Going to North Georgia Toyota, my deal will be done when i get arrive. Don't waste your time with these liars!! Classic cliche' at the end of the deal.....try to sell you a high price vehicle as opposed to the one you started your deal with....Don't even bother...!!!

CoachKrystie

Apr 4, 2012

This by far was the best experience I have ever had when purchasing a car. Mano was simply amazing, he made things happen and didn't waste my time with games. He went above and beyond to ensure my satisfaction, and was always very pleasant. The entire staff was very friendly and very accommodating to myself and my friend that was with me. Overall,I was extremely happy with the entire process and I highly recommend Atlanta Toyota for all of your car needs, they take customer satisfaction to an entire new level and you wont be disappointed.

KEwing

Apr 3, 2012

We had visited a few other dealerships that morning however we did not have a very good experience at any of them. We called a few additional dealerships once we decided what we wanted and once we spoke to James we were won over. His knowledge and friendliness definitely helped sell us. This is our second vehicle from Atlanta Toyota and we plan to continue purchasing/leasing vehichles from your dealership. We have had a wonderful experience each time. Once again, James and Ned were wonderful! :)

Mcounts9

Apr 3, 2012

Was looking for a new auto. Salesman was very friendly and helpful. There was no pressure to purchase auto. I would recommed Atlanta toyota to all my friends. One great thing was that we could charge the purchase of the auto on Amex card.

Chandlee

Apr 3, 2012

John was very easy to work with from the first phone call to the final sale. He didn't pressure me at all. He was very knowledgeable about the vehicle and did everything he could to ensure 100% satisfaction on my behalf. Since i purchased a preowned vehicle it didn't have the 2nd key,or the floor mats and 1 of the vents was missing a small piece. John P. made sure all of those things were there when i purchased the vehicle. He even contacted the previous owner of the vehicle and got me the spare key. There were more than happy to work with me on my budget as well, which was of upmost importance to me. They didn't play games like a lot of the others car dealerships do. When i went to pick up my "new to me" car it was spotless and even had a full tank of gas. I am very thrilled with my purchase. I went to several other cars lots in athens and atlanta and i felt most comfortable with John Philappeaux and the staff at Atlanta Toyota. I highly recommend these guys next time you are in the market for a vehicle!!

Thomas R. Turner

Apr 2, 2012

My mom died in 1993 on one of the last things I did was to buy her a Toyota Cressida from your dealership. her name was Billie Turner. buying this car from your dealership reminded me of that, and I enjoyed the memory. The whole experience was professional and enjoyable.

sandysteele

Apr 2, 2012

Joe K. is very personable, and answered all the questions that I could think to ask. I appreciate the way he explained some of the features on my new Camry SE while on the test ride. He was not pushy at all which both my husband and I thought was great. Mario G. in the finance department also has a very pleasant personality and I feel like he got me a really good rate on the financing. Even though the process seemed to take forever, the whole experience overall was great and I'll definitely be back to buy another car in a few years.Oh, and thanks for the Home Depot gift card. That was an unexpected surprise.Sandy Steele

maj2567

Apr 1, 2012

John Philappeaux was wonderful to work with. He answered all my questions promptly and was very knowledgeable. He made the car buying experience very pleasurable. I would highly recommend this dealership and John Philappeaux.

Darren McIver

Apr 1, 2012

This dealer was very professional and friendly And I didn't feel pressured or hustled! I have a dealership where I live and still drove 5 hours if that tells you anything! I greatly recommend Atlanta Toyota for future deals. Thank you, Darren and Laura Panama city, Fl

busters1

Mar 24, 2012

I experienced very good comuunication with Salesman, Chris Miller before visiting the dealership. Every bit of information was accurate. All Sales figures and promises wereexplained and delivered on. A very good experience from start to finish. I would definitelyreccomend Atlanta Toyota and Chris Miller.

zdivemaster

Mar 22, 2012

I felt the finance dept was trying to sell unneeded items. Not being pushy, but on the verge of being pushy. Joe was very helpful and the experience was painless. Thanks Joe, for the fast service you provided.Also Joe told me he'd get me a second key fob. That would be nice. As a previous owner of this year and model, I notice missing is the valet key as well.

shoerain

Mar 19, 2012

They were very friendly. Described me everything i needed to know and helped me get best car and deal i would have ever got:)Excellent!!!

slgrimes13

Mar 18, 2012

Ed made our car buying experience very easy and stress free. We were able to work with Ed in a comfortable fashion. We never felt any pressure to buy.

sferrard

Mar 17, 2012

Mano went above and beyond to help me get to the dealership and he and Susan made the purchase quick and painless! By far the best experience buying a car I've ever had.

dre123

Mar 17, 2012

I purchased a used Tundra from Mano. He was helpful, knowledgeable and - most importantly to me he did what he said he would do when he said he would do it. Mano was direct but not pushy. Ned and Susan worked with me on getting the financing and paperwork portion completed, both were helpful, friendly and professional. Thanks to Atlanta Toyota, I look forward to great service as well.

jasonandbetsy

Mar 16, 2012

We had a wonderful experience. We had just come from CarMax (a disaster,) so it was great to visit a competent place. Our sales associate saw us looking around & answered all of our questions. When he couldn't answer one of our questions, he went looking for the person who could. That was very important to me. He took the time to go over all of the ways the vehicle worked & made sure we knew what we were doing. The trade-in value of our truck was what we expected & we ended up with a great new car for a really good price. I wish the buying procedure didn't take so long, but the gentleman we dealt with to sign the paperwork was courteous & efficient. All in all it was a great experience & I would recommend Atlanta Toyota to any of my friends who were interested in buying a car. Did I mention that Mark was a great salesperson?

dany2006

Mar 14, 2012

Exellent customer service, helpful, listened and answered all my questions helped me find exactly what i was looking for.would highly recomend friends and family. This is my second time purchasing a car at Atlanta Toyota and willing to go back.

KipperTabb

Mar 14, 2012

John was so patient with us as we test drove a number of Prius's and all told, it was about 7 hours with us in decision process. He knew all the info on each model and its benefits.

Coho305

Mar 13, 2012

Excellent, no nonsense, no pressure purchase. Would recommend this dealership any day! The car we wanted was in stock, and the price was excellent. Thanks

Irshad Sulaiman

Mar 12, 2012

Joe is a great guy, it was great to work with him. Joe is not just a typical CAR SALES man. I am sorry, if I am offending any one.

Kmfav

Mar 12, 2012

Salesman was knowledgeable, friendly, and let me test drive as many cars as I wanted before I finally made a decision on which Toyota car I purchased. Everyone was helpful and the gift at the end was an added bonus. I am loving my new toyota car!

lathin2012

Mar 12, 2012

I gave these ratings because I had other experiences at other dealerships and I think Atlanta Toyota is the best!! Great customer service and a finance department that fights to get approvals... I'm blessed for this opportunity and would refer anybody to this dealership!!

Silvia Espinoza

Mar 7, 2012

I was in that Dealer because I wanted to buy a used car. but when I was there Mr. Quang show us the used cars and He invited us to see the new ones and explain the benefits that he can have if you buy a new car. He was a very nice person, and finally he persued me to buy a new, and I did it!

PJmauro

Mar 5, 2012

I was very happy with my sales person went over and beyond to help us. Made my car buying very easy. I would go back to Atlanta Toyota the next time to buy a car. I would tell my friends to go to Atlanta Toyota if they where to buy a car. Thanks Atlanta Toyota for all you did for us you guys are awesome:)

C10137

Mar 4, 2012

They were very kind. Also, showed me a car many times when I request.I get a good deal and good financing.I will recommend to the dealer when someone buy a car.Thank you D.Shin and Mario!

ginanico

Mar 3, 2012

We visited the dealer on Feb/29 and meet with the seller Mr Juan Lara. Since that moment we fells like that guy meet all the expectations that we have in mind; because we bought in these Toyota dealer # 4 times.but in our other visits, we fell good when did that business, but when we returned to our house fells mild frustration because, when we review the all papers, we found some changes that not meet the business that we pact whit the seller;but in this particular day we return to our house found that the business meet all the expectations that we thought:Price,Trade in,and the interest rate that we think that we qualified, when we talked with the seller was the same that the finance gave us. Thing that not happened in the other 2 past visits.

gg41cg43

Mar 1, 2012

REAL PLEASED.!!!JOE KOWALEWICZ (SALES REP.) AND BRIAN MAYFIELD WERE EXTRA HELPFUL.COULD NOT BELIEVE THAT A DEALERSHIP WOULD GO THAT EXTRA MILE AFTER THEDEAL WAS COMPLETED.A DEALERSHIP YOU CAN COUNT ON AFTER THE SALE.

mfmcintosh

Feb 28, 2012

Kevin, quickly answered my many emails inquiring about cars and was very honest in what was realistic with my budget and helpful in finding a car that I loved. Compared to salesmen other dealerships I spoke with, I especially appreciated that he did not push for primary communication to be over the phone. I was able to text and email him questions which sped up my process tremendously in purchasing. Jimmy explained all of the financial details in terms that I could understand as a first time buyer. He was also honest, friendly and helpful in the process. He worked out all of the details to a much better deal and interest rate than I was expecting.I would recommend anyone in the market to purchase a car to work with both Kevin and Jimmy.

nsergao

Feb 28, 2012

Experience was perfect , got declined at carmax but the atlanta toyota team worked hard to get approval with decent payments , the price was incredible, a few more dollars got me a brand new car compared to what i would get in a buy here pay here. and most important they make sure i liked the car before even asking about my credit or financial information, all other dealers ive been the first questions are hows ur credit, how much do you make and how much do you have. they cared about me and not my wallet.

yameda

Feb 27, 2012

Mohamed was very customer service friendly and patient. He listened to what my needs were and was able to recommend the car that best fit my needs. He was also very knowledgeable about the products (cars). Samuel was very patient and customer friendly as well. Samuel worked very hard to meet my needs as well. He was straight forward when needed, which I greatly appreciated. I also appreciated his knowledge regarding the finance arena. I was very satisfied with my experience that day. This was my third purchase from this dealership, and this was the best experience so far. The other visits were pleasant; however, this visit was better.

Peterskaron

Feb 27, 2012

After shopping several dealerships the prior day, we knew the Venza was the next new car for us. I found 2 strong prospects on the Internet , one dealership was closed, the other was Atlanta Toyota. We called, spoke with a great salesperson , Chris Miller. He validated the research we had done on the vehicle and gave us the best price...no haggling! We were very pleased with every aspect of our experience at Atlanta Toyota.

areatechnology

Feb 27, 2012

I would recommend this dealership because my salesman James was very detail and quick to answer all of our questions. I would recommend Atlanta Toyota because they offer great deals. I ask for my vehicle price to be lowered and they gave it to me.

dalldredge1972

Feb 27, 2012

I look forward to working with them again in the future. I have purchased from John and Ned previously, and am incredibly impressed with both and with the dealership.

santababy1

Feb 27, 2012

Had been to several other dealerships in search of a new Prius. Both Mark and Sam were really exceptional and made the entire experience a worthwhile one. They were professional, upfront and got the deal done!! Kudos to the entire organization for having a great staff. I absolutely love my new Prius!!

gnccharkins2003

Feb 26, 2012

I would never have dreamed of buy a new truck and not having a headache. Chris Miller was an excellent salesman and he made sure that every aspect of my car buying experience went smoothly. The guy that handled my financing was excellent as well but I'm afraid that I can't remember his name(guess it was the excitement of my new tacoma)

sstislo

Feb 26, 2012

This was my third car buying experience, and so far the greatest. I had a pleasure of dealing with john Duran, who is friendly, curtious, knowledgeable and very professional.Dealership is very well managed, and I loved non-pressure atmosphere in it. Toyota makes great vehicles, and I will definitely go back and recommend Atlanta Toyota.

john horesco

Feb 26, 2012

Any question I asked was answered to my satisfaction whether it was about financing, service, or the car's special features; show room and service area were immaculate; and if I did not ask any questions, Kevin and Samuel made sure to explain anything that I might get around to asking somewhere down the road; they were very knowledgable and thorough, and made sure that I felt that no question I asked was silly. I received their undivided attention throughout the entire process.sincerely, John Horesco

gnccharkins2003

Feb 26, 2012

I would never have dreamed of buy a new truck and not having a headache. Chris Miller was an excellent salesman and he made sure that every aspect of my car buying experience went smoothly. The guy that handled my financing was excellent as well but I'm afraid that I can't remember his name(guess it was the excitement of my new tacoma)

lynpeachtree

Feb 25, 2012

James Wiggins was everything we could have wanted in a salesman: knowledgeable about his product; answered all are questions completely; had a positive attitude; friendly (easily said about people but often not genuine - his was!). He gave us the best price in Atlanta - and we had shopped all the Toyota dealers in the area. Though we did not do our financing with Atlanta Toyota, Samuel in Finance helped us close the deal and handle the financial deals efficiently and without wasting our time. While all dealers try to "up-sell" with the add-ons, Samuel explained our options and moved on - no hard sell. All in all, this was the best car buying experience we have ever had - and we've had a lot in over 50 years of car buying!

susankraft0

Feb 24, 2012

The reason for my vist to your dealership was i was shoping around for a good used car that would be good on gas,looked good (no body damage) and friendly enviroment ,and willingness to work with me.

lbonilla

Feb 24, 2012

This is the second time we have gone for a car and the service has been fabulous. Thank you for a great experience. Everyone was friendly from the moment we walked in and were will to help as well as answer all our questions. I would definitely recommend friends to go get their car from this dealership.

Becky Eisman

Feb 20, 2012

Mr. Kowalewicz is a personal friend who went out of his way to look for a new car that met our needs and let us know promptly when a car meeting our requirements arrived at your dealership. We were originally looking at purchasing a used 2009 Prius but after Mr Kowalewicz went over your 2 year/ 25,000 mile free maintenance offer and the .9% financing available on a new Prius we reconsidered and came in for a test drive on a 2011 Prius. We were very impressed with the vehicle and the advantages of purchasing new vs used including the improved mileage ,interior room and new styling versus the 2009 model we were considering. He and your financing officer were very professional and courteous and we are very pleased with our new car and the buying experience at Atlanta Toyota.

flyauburn

Feb 18, 2012

My experience with Atlanta Toyota was excellent. Mr. Mano Cifuentes did an excellent job providing me with all the information I needed along the way. He was very easy to talk to and I always felt that he was honest and straight to the point. He was a "no hassle" kind of salesman. I like that! I also enjoyed working with Mr. Samuel Afeworki. He was friendly, honest, and also straightforward. I will most definitely recommend Atlanta Toyota, specifically Mano and Samuel to all my friends. I will also come back to them when it is time to replace the other car that I own.

Joisette

Feb 18, 2012

I loved my first time car shopping experience. The employees are very friendly and I love the way they were able to help me to their fullest capability.

gracec0716

Feb 16, 2012

HI!This is Grace Chou and 1st time to the Toyoto Duluth dealer(usually we went to Buford). Our family like Toyoto Duluth dealer more, you have kindly sales andwonderful and professional financial services, all peoples nice there and feel warming. We will recommend to our friends to Toyoto Duluth there to looking for youall services and our family really appreciate your services.Thanks!Grace

g588317

Feb 13, 2012

Even though I had a long drive to dealership since I live in Marietta, It was worth it as the members that I dealt with were the best and I will not hesitate to come back and will refer you to my friends. Thank You as the two people I had contact were the best I have seen in car sales...

haroldmcdonell

Feb 13, 2012

I visited in order to test drive a Camry HV. If was the first one I found available by checking stock on line with several dealerships in Atlanta. Mr. Mauka took me on a test drive and was very competent to ask all my questions. He was also very patient. The car was, with the exception of leather seating, equipped exactly as I wanted. I had not planned to buy that day but dealer insisted on giving me a price. The first quote was good. After some friendly negotiation, you made an offer good enough for me to accept and I purchased the car. You arranged to add after market leather that, to me, was nicer than what Toyota offers on the Camry HV XLE.

Greardon

Feb 12, 2012

It was an absolute pleasure doing business with Atlanta Toyota, they went beyond the call to help me get into a brand new car. Joe Kowalewicz was a joy to work with from the beginning, finding me the best deal and doing practically everything needed over the phone. His attention to detail made this car buying experience short and easy! This dealer is extremely professional, and I have no problem recommending it to anyone and everyone who asks.

shawana

Feb 12, 2012

I recently purchased a 2012 Camry LE and I am pleased. It took me months to come to a conclusion for my purchase due to my budget balancing with my wants. I went to several dealers from Union City to Buford and I choose to work with Atlanta Toyota because I liked their staff the best. Everyone from my car salesmen to the finance manger was willing to work with me in order for me to get what I wanted.

Greardon

Feb 11, 2012

It was an absolute pleasure doing business with Atlanta Toyota, they went beyond the call to help me get into a brand new car. Joe Kowalewicz was a joy to work with from the beginning, finding me the best deal and doing practically everything needed over the phone. His attention to detail made this car buying experience short and easy! This dealer is extremely professional, and I have no problem recommending it to anyone and everyone who asks.

rondona

Feb 10, 2012

The staff at Atlanta Toyota was very friendly and helpfull. They answered all my questions and were very polite to explain. It was a pleasure working with them and will have no doubt to purchase a car from them in the future.

tinatruong

Feb 7, 2012

i was very happy with the services which i was please and probably recomment my family to atlanta toyota . the sale man was very patient and knowledge ...

tonyd4wd

Feb 7, 2012

Mark was very helpful and arranged to have the car delivered quickly after we decided to purchase. The finance person was helpful and friendly too.

Monika

Feb 2, 2012

I received a very good deal; the best in my area. The workers were very helpful and nice, and I had a pleasant time shopping for my car there. I love it. In the future, I will definitely come here again for my next car.

JM Traveler

Jan 31, 2012

I bought a 2012 4-Runner Trail Editionfrom Atlanta Toyota, using the internet as my primary contact and followed through the entire process based on that initial contact. Quick response, a FAIR price for what I bought, very friendly and cooperative people from start to finish - even when I added an option through service. THis dealer has it together and I love the vehicle! Thanksfor providing me with such an easy and painlees experience!!!!

Woman Buyer

Jan 31, 2012

Augustine and Jeff Tallent took excellent care of us. I was all set to purchase a car at Mall of Georgia but walked out due to the salesman. I have a three strikes you're out policy and he hit it!! The first strike was talking directly to my husband, not me, who the car was for. I finally had to say "Hello, you might want to talk to me since the car is for me!!" Augustine communicated and discussed the features with me primarily since I had the questions. Jeff understood how annoyed we were and worked with us on the pricing that we were going to get at Mall of Georgia. My husband bought his Forerunner from here 5 years ago and was very happy with the service as well. This place listens to you!!

Prius Lover

Jan 31, 2012

We drove from Columbus GA after finding the car on the web. The salesman kept in touch with us, worked with us on our ability to get to Atlanta, and did a fantastic job of giving us what we needed. I would buy from these folks again!

Alex 325

Jan 30, 2012

I called 4 Dealerships looking for a STANDARD SHIFT Corolla and only Your Dealership had one on the lot in the correct color i needed. i came all the way from Lithonia leaving other Dealerships close in my area hoping not to get the run-a-round .I Met Sales Person "JEFF" who is a very nice person and the deal was done .The dealership is nice and clean with a large selection of TOYOTA's on the lot . Thanks to everyone for making it so easy .

bmartilo

Jan 30, 2012

I found Atlanta Toyota had scored well in multiple internet ratings, so I decided to give them a try when I was in the market for a vehicle. I was pleased with the service I got. My salesperson Chris was helpful, knowledgeable, and responsive. It's a convenient location for me, and their facility is state-of-the-art. I can comfortably recommend them.

Toyota Buff

Jan 30, 2012

My wife and I spent about 4-1/2 hours at Atlanta Toyota purchasing a used Camry from the rental fleet. Our salesman was very nice and knowledgeable as well as the finance gentleman. Overall we had a great experience and look forward to many years of fine driving our new Camry.

ShootingDawg

Jan 30, 2012

Pretty good service. Only complaint was wait time to wrap up all the paperwork and financing.

LynnD

Jan 29, 2012

We just puchased our third Camry XLE from Atlanta Toyota...we now own a 2008, 2011, and a 2012. All are great vehicles and the employees at the dealership have been helpful and friendly. It was obvious that they valued our business. I love the recent renovation of this facility....a very comfortable and up-scale location to visit.

StanS

Jan 29, 2012

Very good followup and attentiveness. I've worked with a few dealerships on this purchase and Atlanta Toyota was the most customer focused by far.

TonyB

Jan 27, 2012

I came all the way from Augusta on just a phone call and was ready to get jacked around like most dealers do. I was pleasantly surprised when there was none of that. Everything was as I was told not a penny more even though they hadn even seen my trade in. They waited for my late arrival had the car ready to go didn try to sell me any extras. I believe I was in and out in less than an hour. I would highly recommend this dealership

RAV4 Princess

Jan 27, 2012

I found the Rav4 I had searching for at Atlanta Toyota. I contacted them thru the Internet and received all the information I needed upfront and scheduled a convenient appointment to see and drive the car. Ed and his team were very laid back and worked with me through the whole process. I'm very happy and have had several of my friends contact them to get a car.

Fourth Toyota Van Owner

Jan 27, 2012

Atlanta Toyota responded first, gave the best price (based on two other dealers), provided a fun shopping experience, and the inventory of vehicles for research and test drive. Jeff Campbell was the perfect salesman and gentleman. Go see him for a Toyota!

thien hoang

Jan 26, 2012

toyota is very quality and great price all my family like toyota.

Pizza Guy

Jan 26, 2012

Great to work with, nice facilities, pleasant staff.

aiaia

Jan 26, 2012

An easy, painless shopping and purchasing experience. No complaints!

rpwallin

Jan 19, 2012

I purchased a new vehicle here in 2008. I was asked if I'd like to purchase the extended warranty which I did. In my opinion, they implied it was an extension of the Toyota bumper to bumper warranty.My initial factory warranty just ran out. I had an issue and took the car in for service. I was told by their service department that they had sold me a third party warranty and that it wouldn't cover the car.This was not made clear; they implied the extended warranty to be an extension of the Toyota factory warranty. Not a third party warranty I could've bought later directly most probably for less.I paid $1400 for this third party extended warranty three years ahead of time that doesn't even cover the car. It has now covered the car for 6 weeks since the factory warranty expired. I inquired about cancelling it and they informed I would receive a refund of only $500.Learn from my mistake. Don't do business here. If you must, make sure to read the fine print and don't take them at their word. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

ToyotaBuyer

Jan 15, 2012

Chris was great to deal with. It was an overall good experience, and we would do it again.

Panaka

Jan 14, 2012

I brought a new 2012 Camry from Atlanta Toyota and the buying service experience has been excellent. Very nice to deal with Chris Miller, the sales person.

New Hybrid Family

Jan 14, 2012

We visited the dealership early in our car shopping and were so impressed with the Prius. We weren't quite sure if this was the car we wanted. We ended up test driving and were pleasantly surprised with the Prius. We enjoyed the relaxed atmosphere and working with the sales reps. We didn't end up buying that first visit (we had to do our due diligence) but ended up deciding on the Prius and making sure we were getting a good price. We definitely feel we got the best price in the area and came back to buy our car. All in all - was a great, smooth process. Next time we're in the market for a car, I would definitely visit these guys.

P2Owner

Jan 14, 2012

I thought the shopping process went well, and a very helpful sales associate, but felt the Finance process was very high pressure. The Extended warrantty - I now wish I had never listened to the Finance manager. After seeing that the power train has a lifetime warranty, plus all of the built-in warrantees for a hybrid, plus after seeing what third parties such as Geico offer (at almost half the price), I wish I had never allowed myself to be talked into the warranty. But the Finance mananger continued to talk about how there were so many computers, how just one going bad could cost a thousand dollars to repair, etc. If I had had the Finance manager talk to me first, I think I would have never bought such a fragile, expensive to repair, complex car (according to him). Love the car - should never have listened to the high pressure warranty pitch, and regret caving in. In all, the high pressure tactics ruined an otherwise good dealer relationship and sales experience.

The Heads

Jan 14, 2012

We purchased a new 2011 Prius from Atlanta Toyota and Chris Miller, salesperson. Atlanta Toyota had the best price, the color we wanted, an excellent facility, and Chris Miller was THE BEST car salesperson we have dealt with. He was professional, courteous, friendly, and efficient, and gave us a GREAT deal. Thanks to Chris and all the staff at Atlanta Toyota for making this process pleasant and easy.

NE Strickland

Jan 13, 2012

I was waiting for my wife's car to be serviced and was browsing the used cars on the web site. I found one that looked just like what we were planning on looking for in the near future. Went home, after great service on the car, and discussed ithe car I found. Contacted Chris Miller in internet sales. Went back to the dealership, drove the car, made a deal, and left with the car a few hours later. We were treated wel an dgot a fair deal. The whole experience was pleasant. We are now owners to two Toyota Prius cars and love them.

robert

Jan 13, 2012

Chris Miller from internet sales is the best . Hassle free and Haggle free buying experience

Chris

Jan 13, 2012

I dealt w/Chris Miller. He was very proficient at taking care of business. I have bought a lot of new vehicles and he gave me the straight scoop right off the bat. The deal was closed w/in 30 minutes of the start. This is the second straight care I've bought from Atlanta Toyota. Nice. Chris

Kevin Tang

Jan 13, 2012

Excellent services, answer all quesions. Recommand to friends... #1 TOYOTA dealer and friendly.

Hawklady

Jan 13, 2012

I was very pleased with the friendly no pressure sales staff. It was a joy doing business with Atlanta Toyota.

Wenyi

Jan 13, 2012

Excellent Servise, specially Mr. James Weggin provided to me

Math guy

Jan 12, 2012

very good customer service. James Wiggins was awesome.

DCrowley

Jan 12, 2012

We had a wonderful experience with Atlanta Toyota. Buying/Leasing a new vehicle can be a stressful process and the thing I was most wary of was dealing with a sales person. However, James was wonderful to deal with from the beginning. My husband and I were really pleasantly surprised with the entire process.

Toyota lover

Jan 12, 2012

We bought our Toyota Camry in May of 2011, then in December we had an accident and had to take it back. The dealer did an awesome job at fixing the car. It looks like we never had an accident. Now when we originally bought that car, everyone that helped us was awesome!!!! We got a great deal, financing was found. We were thrilled with the experience.

apelf

Dec 6, 2011

Very steriotypical car dealership. They will promise you everything to make the sale, but they will do everything to avoid having to follow through with thier promises once the sale is made. Among the many promises that were made was "2 year free scheduled maintanence". I confirmed that this meant ALL neccesary maintanence for 2 years. My first visit I was told this was only for oil changes for two years. I argued and they threw in a tire rotation. My second visit I was told it was only for oil changes so I paid for the rotation. My third visit (still inside two years)I was told it was only for 2 oil changes and 3 tire rotations but since the vehicle had more than 25k miles those were not good anymore so they would not do anything even though it was still less than two years. This is just one of a couple things that were promised that I had to fight to get done after the sale. Horrible place to do business.

Laurie VanMeter

Nov 27, 2011

This was my 1st trip to Atlanta Toyota thanks to James Wiggins contacting me via internet sales. Corresponding back and forth getting the specs on what I wanted in a car. When an appt was set to see a car, James was very helpful. Knowledgeable about the car and answering all of my questions. As nerve wrecking as buying a car is, James made me feel very comfortable. I told him what I could do payment wise and he met with financial and made it happen. I was even able to get the car that I really wanted.Once I met with Sam in finance, numbers were not matching up. Bottom line, numbers didnt get figured correctly and my payment was NOT going to be what I was originally told. As in a matter of 40.00 Sam was very helpful during this and very patient. He kept me calm and did everything he could to help get my payment to where it was. He was not able to, but made other incentives to me. Although I did not get my car for the original price I was told, I did get it at a payment that I could handle. I would like to thank James and Sam for helping me. I will be recommending my friends to Atlanta Toyota!Thanks Laurie VanMeter

George Stoudenmire

Nov 12, 2011

Overall pleasant experience. James Wiggins is knowledgable, accurate with information, patient, personable, and attentive without being aggressive.Ned completed our loan though Associated Credit Union in a timely manner, aware that I was going to work on completion of the process. Ned too was pleasant, accurate, personable and attentive to our needs. James and Ned made our experience with Atlanta Toyota a very positive one. We appreciate both of them and will recommend Atlanta Toyota to friends.

toyotacorollaOct2011

Nov 3, 2011

An excellent sales experience - I ended up purchasing a 2011 Corolla. Chris was very professional and courteous, and honored the sales price we had earlier discussed. There were no high-pressure sales gimmicks. Ad their finance manager Sam was very open, efficient, and informative. I will likely be a repeat customer.

ems0806

Nov 1, 2011

James was very nice and easy to work with. He made we completely understood everything that was going on and the pricing and fees and how they all worked. It made for a very nice experience.

First Car Buyer - very selective

Oct 25, 2011

I bought first new car and that too Hybrid. I was very excited. I got the best price in the town from this dealer ( I have tried almost all dealers with in 75 miles of radius). Very good Customer service - I had been to the dealer for more than 4-5 times before finalizing the deal. Everytime I went there I was properly greeted and I was explained each and every questions in details. It tookme almost 3 months to finalize the car but finally when I bout the car I felt the piece of mind compared to the way I was confused in beginning.

First Time Toyota Owner

Oct 20, 2011

I purchased a new car from Atlanta Toyota via the Internet Dept. Chris MIller was the Internet Sales Rep. We did most of our communication via email, but we also discussed some details on the phone. My emails were answered quickly and the process was as pain-free as possible. I used to HATE going into the dealer and negotiating for a price, and playing the "waiting" game, going back and forth between salesman and manager. Chris found the exact car I wanted with all of the options I wanted, we then agreed on a price all from the comfort of my home/computer. I made an appointment to come in to pick up the car, I arrived 15 min. early and Chris got me some coffee while they finished detailing the car and filling the tank with gas. Chris went over the features in detail, we then took the car for a short drive to answer any questions, and then meet the finance manager to sign the paperwork. I actually walked away enjoying the experience, which is hard to believe. I really don't care if a salesman "tries" to become my friend, (we are doing business, not becoming long lost buddies) but I did find Chris to be very pleasant and I enjoyed my conversation with him while waiting for the Finance Manager. The Finance Manager reviewed the extended warranties/ lojack etc, did his sales pitch, but at no time was it high pressure.I have purchased many company cars and personal cars in the last 41 yrs and I don't believe I have done business with a better dealer or sales rep., I am sure they have lots of good sales reps, but I was very pleased with Chris, so let me plug him in this review.Chris MillerInternet Sales ManagerAtlanta Toyota(678)698-8365 Cellchris.milleratpenskeautomotive.comBy the way, I only fill out these reviews when I am very displeased or very pleased with the service received.

corralcorral

Sep 29, 2011

John Duran is an extremely wonderful person! He made the process of buying my first car easy. He is very honest and trustworthy. He also goes out of his way to make sure you are satisfied with the sale and car. I recommend him 100% in case you are considering a future purchase at Atlanta Toyota. He even speaks Spanish. Furthermore, I had a small aesthetic accident with the bumper shortly after picking up my car and John Duran and Bernie Maldonado were just a phone call away and in no time, my car was back to normal! I honestly have no complaints, only compliments!

juancaortiz

Sep 6, 2011

I Juan Ortiz, give testimony of the excellent service that i have received at Atlanta Toyota 2345 Pleasant Hill Road - Duluth, Georgia 30096 770-476-8282.I will highly recomend Atlanta Toyota for whoever wants to buy a good car at an excellet price, I thanks to John Duran for all the help he offered me about taking the right decision on the purchase that i made.THANKS A LOT,EVER FAITHFUL, ING. JUAN ORTIZ.--------------------------------------------------------------------------------

Ahmir

Aug 6, 2011

is very very good for me-- i like very much so that I have bought a car. many seems very friendly people. I recomends to all.

madcustomer456

Aug 1, 2011

HORRIBLE CUSTOMER SERVICE!! My aunt from Kentucky came down to visit and to purchase a new vehicle while she was here. We chose to go to this dealership... She wanted to purchase a new 4RUNNER. She went on saturday and was trying to make a deal, the finance guy (Samuel) was more interested in listening to his ipod. He wasn't willing to work with her. I guess it was to much work and was cutting into his personal time. So my aunt left. Well Monday morning a different finance guy (Shelton) called my aunt and asked her if she could come back that they were ready to make a deal. She told them yes and that it would be around 6. So at 4:30 I called Frank (the sales guy) and told him we were on the way. He said ok we will see yall soon. So at 6:00 exactly we pulled into the dealership. We walked in and Frank walked over and said guys I am sorry but I think someone is trying to buy the car, let me go see whats going on. So we sat down and waited about 15 mintues, then Frank and some other person who calls himself a "MANAGER" walks over and says guys I am sorry for all the trouble but these other people just bought that car. Well then of course there were some words exchanged and Shelton then says give me a few mintues and let me search the surrounding areas to see if I can find you another car at the same price and let me see if I can get it over here. So then we wait another 20 minutes and Shelton comes back, he says I am sorry but I cant find another one to get here... We then ask why they called and asked us to comee back, made and appointment and then sold the car without even calling to let us know ( so we drive over and hour in rush hours traffic to get there)... All they could say is we are sorry...I advise anyone who plans to purchase, please do not go to this dealership... Not one person in the dealership has any common courtesy for any customers. Take your business else where.Keisha

bodeblieux

Jul 12, 2011

The experience took too long. 11 AM to 4 PM to look at 1 car was too long. Dealership had the exact car we wanted and we got it at our price so that was great.Dealer should have stronger bags for me to carry the possessions from my trade in to the new car. Flimsy plastic trash bags were insulting. Dealer should also have set of screwdrivers and pliers to remove plates from trade ins. I did like the coffee table negotiating area, not as formal and took sales/customer threats away. allowing me to drive the car alone to show to wife was also a plus for dealership. Improvements can be made in the downtime areas while waiting. Put a Highlander broshure in front of me, that is the auto I was buying. Upon finalizing the removal of the car from the lot after the purchase has been made, I was disappointed that salesman did not go over the finer points of the auto such as the wiper controls for rear, and front, computer read outs, radio settings, interior lighting, a/c settings front and rear. I was left on my own to find how to work the auto controls. Other than all that, the experience of buying a car, expecially a new car, was quite satisfying and I will come back to that dealership in about 4 years.

crenee

Jun 4, 2011

I absolutely recommend Atlanta Toyota for anyone looking to purchase a vehicle. They are the most friendliest people I have ever met and will work with you. There is no pressure and you dont have to worry about getting duped. If you go to Atlanta Toyota, ask for John Philippeaux, he will lead you in the right direction and totally be up front with you. I promise you will not feel like you got suckered into a contracct at all. My next purchase will only come directly from them. Thanks Atlanta Toyota!!!

IFTIKHAR9

May 13, 2011

HI!!!I JUST WENT FOR A STROLL TO THIS SHOWROOM WITH MY WIFE AS WE WERE LOOKING FOR A FJ CRUISER, SAW THIS ONE STANDING IN PARKING LOT AND WE DECIDED THAT WE WANT THIS ONE, IF EVERYTHING GOES ACCORDINGLY....1. KRISTOPHER MILLER WAS MY SALESPERSON HE GAVE US A TREMENDOUS CUSTOMER SERVICE WITH A GOOD FRIENDLY BEHAVIOR AND SET EVERY THING AS WE WANTED. HE SURELY WENT AN EXTRA MILE WITH HIS POSITIVE ATTITUDE FOR US.....2. ROHAN JOHNSON OUR FINANCE GUY WAS ALSO VERY GOOD AND WORKED WITH SMILE, HE SURELY SHOWED US ALL THE PROSPECTS AND WORKED GREAT FOR US......THANK YOU GUYS YOU DESERVE A THUMPS UP......

tbrattain

Mar 9, 2011

We had visited a dealership in Athens the same day we came to Atlanta Toyota, there was no comparison! Atlanta Toyota was completely above and beyond our expectations from the moment we drove into the lot! Thank you so much!!Terry and Cord Brattain

lore91581

Feb 3, 2011

My wife and i stoped by at atlanta toyota to talk to John Duran & Luis Nino about a trade in and buying a new car. The staff were very friendly, personal, professional with great knowledge regarding the cars/products. I feel that I got a great car at a great price. The time to get the deal done was fairly quick and also had a good experience with the finance person. I would recommend Atlanta Toyota to anyone. This car makes it our third car purchased at Atlanta Toyota in the past 9 years.

shanesealy

Jan 14, 2011

We found out about the car online and got a ballpark price on the vehicle. We got to the dealership and was not pressured at all. The experience was great and feel like the price was a fair one. The time to get the deal done was fairly quick and also had a good experience with the finance person. I would recommend Atlanta Toyota to anyone and also Karen McCallon.

marsejoe

Dec 24, 2010

I went there to buy a Sienna. The salesman didn't answer any of my questions. As I get there, he forced me to give him all my personel information including my social security numnber. We haven't talk about any car ,he already make a copy of my driver's license. He wanted me to tell him how much I want my monthly paiement to be,then he'll tell me what kind of car I can buy. At a certain point, I refuse to give him my social,because, I didn't even see any vehicule yet. He was rude enough to tell me that's the way he does business,he doesn't have time to waste,my social or I can leave. In my way out,he told an other salesman "That one thinks he can buy a Sienna".

camc1

Nov 29, 2010

I dropped by to test drive a few cars and actually bought a car that same night. The staff were very friendly, personal, professional with great knowledge regarding the cars/products. I feel that I got a great car at a great price. My experience at Atlanta Toyota was very pleasant and I would and have recommended the dealership and staff members to friends and family. I look forward to a long and great relationship as being part of the Toyota family.John Duran was outstanding in providing excellent customer service. He listened to my needs, located the right car for me and answered the plethora of questions asked. He made sure I was comfortable through the whole process and even provided me with a beverage. He is a hard working employee and yet a warm and inviting sales professional. Jeff Tallent was also outstanding in customer service demonstrating great listening skills, negotiating techniques and creating a warm friendly environment.I had a great experience with all the staff of which I interacted even the employee cleaning the bathroom.Thanks so much for the great experience!

Gloria Rice

Jul 29, 2010

The whole experience was smooth and easy going. Karen was so detailed and gave me all the time I needed from the test drive to the selection to help me make up my mind. She was knowledgeable and made me feel good about my selection. A stressful experience turned out to be a very good one! Everyone from sales person to financial treated me great and most importantly gave me a GREAT deal!

scharffg

Jul 13, 2010

While dealing long distance to help my Niece purchase a used vehicle from this facility we [Myself and my niece] were doing great up until we got to the finance portion. Being uniquely aware for the current finance options, down payment availablity, etc we settled on a reasonable price. But when we discussed the interest rate the finance personnel became rude and obnoxious. During their conversation while I was still on an open phone line he continued to comment about my not likeing what they would send me and that it was a waste of time!Sales personnel were good, prices on cars was good. Just finance some were else. Pay cash if you can!

leia1173

Jun 26, 2010

Jeff Campbell,and Micheal Hankins,made buying our new Corrola a great experience,they were very professional,and curteous,thanks to these two men we will buy from toyota from now on.A very speacial thanks to Jeff Campbell for doing a wonderful job.If your looking for a new car call Jeff at atlanta toyota,youll be glad you did.thanks billy and deanna

marlis6929

Jun 25, 2010

Great experience. They gave me everything I asked for and were able to beat the other dealerships. They were extremely professional and courteous. I felt like everyone was very straight forward and there was no necessary haggling. A very good overall experience!

Santa Bell

Jun 19, 2010

My huspand and I were at another toyota dealership getting the run around when he decided to go on line through his blackberry and look at atlanta toyotas website we found the Venza with all the features available there and made the call. It 11pm the last weekend of their march madness promo and everyone that was there looked tired but still gave us the excellent service and attention with no gimmicks or games. This is why Atlanta Toyota will always be #1 for us and our friends. Karen thanks so much for a great experience and my new VENZA!!

mvanfrayen

Jun 1, 2010

As past experiences had dictated, it always seemed that once I got into a dealership there were "extra" costs not included. With only email communication with Mike Hankins and Edward Moore, I confirmed several times the "out the door" cost of my vehicle. I was assured "no gimmicks and no surprises". VOILA... a GREAT experience! There were no surprises and the deal I struck via internet/email was exactly as I negotiated. Mike and Edward took good care of me and my wife (even after she changed mind on color AFTER the paperwork had been completed. A+ experience.

5ashleys

Apr 30, 2010

In all my 50+ years I have never had a car shopping/buying experience like the one I had with Atlanta Toyota. This was by far THE easiest, most positive, satisfying ever! From start to finish it was an EXCELLENT experience. Chris Miller was friendly, knowledgeable, responsive, accomodating, and HONEST. He went out of his way to give us what we wanted, he was totally up-front about cost and financing, he did what he said he would do when he said he would do it, and delivered everything he promised. And this was all done over the phone -- BEFORE we ever stepped foot on the lot!! And when we finally went in for the test drive he treated us with the utmost care and respect. Chris was unflappable when I decided to change the color I had originally chosen. We searched the lot and found the car of my dreams! Everyone at the dealership was friendly, made eye contact, said hello -- who does that?!! The finance director, Ned Iwuji, was also very friendly and efficient. He took time to explain things, what we were signing, etc. Made us feel like he was for us, not against us. The whole thing went so smoothly! I would highly recommend Atlanta Toyota to anyone who is in the market for a Toyota. We shopped with 2 other dealers and the experience was totally different. When asked about price they were evasive, wanted us to test drive first, were not as responsive in returning phone calls. Chris never asked what the other dealers' price was, he simply told us what his price was, which was better than the other two. There was no haggling! Atlanta Toyota not only gave us the best price but also the best service. Last but not least, this is my second Camry. I drove my first one for 8 years without any major mechanical problems. It never needed anything other than regular maintenance - changing the oil, brakes, tires, battery - that's it! I did NOT trade it in, I gave it to my daughter. Thanks Atlanta Toyota -- you're the absolute BEST!Signed,Montaine AshleyA VERY Satisfied Customer

Atlnicole

Apr 3, 2010

I contacted several local dealers, including Atlanta Toyota, by email as well as visiting two dealerships close to my home in Roswell. Mano from Atlanta Toyota responded quickly in a very detailed and efficient manner, answering all my questions. The sales managers at other dealerships refused to give me a straight forward quote or any quote at all. I felt very comfortable with Mano and was actually able to close my deal via email and phone conversations. At no time did I ever feel he had anything but my best interest in mind. The entire process was seamless, straightforward and pleasant. I have purchased cars in the past but never felt as comfortable as I need in the process with Mano and Atlanta Toyota. To top it off, my car was supposed to arrive on a Monday, April 5th and arrived 3 days early which was a nice surprise.

john4880

Mar 29, 2010

From my first contact over the internet, Atlanta Toyota stood out as being one of the most responsive dealers I contacted. In contrast,most metro Atlanta dealers wanted me to come in person in order to get my questions answered and before providing any meaningful information regarding price and lease terms. At Atlanta Toyota, Mano responded with complete answers via email. Moreover, once I came into the dealer to complete the lease I still had an number of detailed questions. Rather than give me answers he was not confident in Mano had his manager Jeff Tallent come over to assist me. Jeff was both patient and through and by the time we finished I felt confident that I was being given a fair price on my lease. Jeff was also able to find a Prius with exactly the options I wanted versus other dealers who just wanted to sell what was on the lot.

krchristopher

Mar 21, 2010

I have purchased many cars in my lifetime and this has, BY FAR, been the best experince I have ever had. Kristopher was incredibly helpful and courteous and went well beyond the call of duty. Paul Mitchell also made the financing process very smooth and explained every detail to me until I was satisfied that I understood everything. I bought a gorgeous 2010 Camry and these gentlemen made it the most pleasant car-buying experience I have ever had. They both seemed to anticipate my every need and catered to that! They were fabulous!!Kelley

clayandjay

Mar 6, 2010

Not only Kristofer, but everyone, was very friendly and helpful. This is the first car buying experience I have ever had that wasn't high pressure. My parents enjoyed the experience so much that they decided to buy a car when that wasn't in their plan for the day. As long as I live here I will go back to Atlanta Toyota.

eeturner

Feb 27, 2010

I'd been looking for a Honda Pilot for several months. I bought my Camry through Mike several years ago. I contacted Mike (Internet Sales Manager) again and he put me in touch with Susan (Internet Sales Consultant). She showed me what Atlanta Toyota had in inventory and we went from there. The sales process was unpressured. I felt they were trying to help me find the car and price I was looking for as opposed to just moving another car out of inventory. Even the time spent was not an all-day ordeal. It was enough time for me to look at the vehicles and get an idea of the one I wanted. If only car buying had always been this right!

Diedra

Feb 3, 2010

Atlanta Toyota was the best experience I have ever had at a car dealership. Mike Morgan was so helpful and courteous, actually the best salesperson I have ever dealt with.He didn't accost me when I got out of my car like happens in so MANY dealerships - I HATE when the salespeople are practiclly standing behind your car as you get out, so when this did not happen, + for Atlanta Toyota.I am just starting the shopping process and am not quite ready to sign papers, but I am wanting to narrow down the choices. I have walked out of two other dealerships this week because they have gotten pushy and OVERLY aggressive. When I walked into Atlanta Toyota I was greeted by Mike Morgan. I explained that I WOULD NOT buy today, but would like to look. Mike helped me and was very polite. When I was ready to leave, Mike thanked me for taking MY valuable time to come to Atlanta, asked for the opportunity to earn my business and wished me a great week and car shopping experience. I could not believe it - instead of treating me like since I was just "window shopping" I was wasting their time - I found a salesperson that acknowledged that MY time was important.On the way home, I realized that my actual shopping is over. I have chosen my dealership and my salesperson. Now I just have to get myself ready to sign and I will be calling Mike to make the final appointment. Thank you so much and you all will see me again on my next purchase for sure.

healer54

Jan 31, 2010

I was very impressed from start to finish with this dealership. It was a rainy night, 20 minutes prior to closing yet I was treated with the utmost respect. I was not rushed into making a decision, the representative stayed until the sale was finalized.General Manager, financial officer evryone was so courteous.I have been a Honda owner for the prior 20 years but after my experience with this dealership I will be staying with Toyota.My sincere thanks to everyone, especially Karen.Sincerely,T. Morris.

William54

Oct 15, 2009

My Sales person was nice but not that experienced. She showed us all the Venzas they had but wasn't to familiar with it's equipment and trim choices. ( she says she just transferred from the Pontiac store up the street) But since my wife and I wasn't to familiar with the features either it got a little discouraging quickly. Because we didn't want to pay for something we didn't need. (We just pop in to see the Venza and maybe buy one for the right price.) But once we narrowed down one they wouldn't come off the price and they offered us 5,000 less than every other dealer for our Lexus GX 470 ( We bought New and all Svc. Rec. No Accidents) the sales person said " They do this all the time to start negotiations" But after being their we were tired and didn't want to play the games. We left did some shopping online and bought a MDX. She called us a week later and said she figured we bought something it happens alot. Poor lady...

DanAtNissan

Sep 21, 2009

People involved in this 100% satisfied transaction:Salesperson: Karen McCallonSales Manager: Jeff TallentBusiness Manager: Ned IwujiVehicle purchased - used 2004 Toyota Sequoia SR5 (Certified Pre-owned) with 59k miles.In conjunction with your site terms... I did check that I am not a dealership employee, although I am, just not of this dealerhsip. And, although Atlanta Toyota is a competitor of the dealership I work at, they earned this great review!I am a sales person for a local Nissan store and have been in the car business for over 5 years. My sister recently went through a tough divorce and is now a single mom with four kids. Her Ford Windstar has been on it's last legs for a while and she needed roomy and reliable transportation. I have been looking for the last few months for a car for her in my inventory and have yet to have something come in in the price range with acceptable requirements (3rd row seat, SUV, rear a/c, under 60k miles and a warranty). My sister was on an extremely limited budget for her needs. We had to stretch it twice just to start to find a few options that met her requirements. After calling Atlanta Toyota about another vehicle and finding out it was sold, Karen called my sister back to let her know that she had a Toyota Sequoia that might work. The car seemed to fit the bill and the description over the phone and Internet were spot on after we saw the car in person.Although the price quoted was still a bit beyond our budget, Karen had us come in to see if we could squeeze a little more discount to make this vehicle work. We came in on a rainy Saturday night at 8:30pm (30 minutes before close) on a day I'm sure they were all there since 9am. Although I know they were tired and wanting to go home to their families, the staff was amazing. Friendly and upbeat and very honest, they just seemed happy to have us. After we agreed on a price that was just slightly over our max budget, but agreeable that it was a good value, we went into the business office to wrap things up.Things went smoothly at first, then I caught an unexpected surprise. I mistakenly estimated the remaining warranty for the Certified program at 2 years. The warranty was very important and had a lot to do with us deciding to go over budget for this vehicle. In the business office, I found out the warranty was only like 1 year and 3 months remaining. It was now about 10:45pm and I felt terrible. We wanted the car, but couldn't afford to pay for more warranty and couldn't justify buying it with out a better one. Everyone was so nice and helpful and patient with us and here we were about to make it all for nothing. Ned the business manager called Jeff into the office and they put their heads together and came up with a solution that was more than fair. We left so very happy and impressed with Atlanta Toyota. As a person in the car business that's seen it all, I am still a bit in shock at just how far above and beyond Atlanta Toyota went for my sister.

joeberg

Jul 31, 2009

Since purchased, I had always taken my vehicle to Atlanta Toyota for service and maintenance. One day there was a 2.5 hour wait for service and I reluctantly had to take it to another local Toyota dealer for service due to lack of time. When my wife took our Toyota back for its next service (her first time) she was told that we couldn't get the same deal we had always gotten because it has been so long since our last service there. She was belittled for even asking and was treated as if she was trying to get something for nothing when she was just trying to get the same service we had always received. It makes me wonder if they have something against women since I was never treated that way. Because of the way she was treated she refuses to go back. When we received their survey, I expressed my dissatisfaction with the way she was treated and the fact that we were being 'punished' for not being 'loyal'. After almost 2 months of emails and even copying their General Manager, I never received a phone call or satisfactory response and moved on to another dealer. Apparently Atlanta Toyota doesn't care about their customers enough to pick up the phone when there is an issue. I would stay far away from Atlanta Toyota. They are only interested in your $$$ and don't have any real concern for their customers when they have a problem.

amroz822

Apr 28, 2009

I went in to find a Tacoma. The sales staff indicated that they did not have one on site and they were not eager to look for one at another dealer. I was dressed in shorts and a t-shirt and must not have been the "type" of buyer they were looking for. I bought elsewhere.

edqn

Feb 17, 2009

I understand a salesmans job is to sell. But when did it become a business of wasting a potential customers time? Is lying part of the game too? People just need more customer satisfaction training and what a customer should mean to them. Its not about who sells the most cars but should be about keeping that customer satisfied for the life of the vehicle and beyond. Not only did they lose a purchase customer, they have also lost a service customer as I will no longer have my car serviced at their center. What a shame!

wbd3010

Dec 22, 2008

Faster than most independent garages - gets work done same day, even when I bring car in afternoon. Price same or less than independent garages for my Toyota van, and much lower than Lexus for my 2 ES 300's. After an independent garage told me I needed a brake job, and engine had sludge, they told me no brake job needed, and pulled valve cover to verify that there was no engine sludge, so I trust them. Just wish they worked on my sons' Ford truck and van.

stretchuga100

Jul 20, 2007

I took my car in to be repaired due to the transmission slipping. I was told it was the computer system and it had to be reset. It still continue to slip so I took to another dealership. There were 2 motor mounts that were broken. I called back to get a refund of my money and no one called me back until 3 weeks later. This is the second bad experience I have had with them. I do not recommend anyone take their car to this dealership for service repairs.

emathieu

Oct 10, 2003

Very good experience at this dealership. Did have one small problem though - tech overtightened the drain plug on my MR2 Spyder the last time I had an oil change, causing it to leak. I took it back a week or so later (when I noticed it), and they very quickly resolved it with no problems.<br><br>Excellent customer service, and they are the first dealership I have found that actually appears to be knowledgable about the Spyder (as it is a fairly rare car).