Used Cars for Sale at Auburn Chevrolet in Auburn, WA

Sage1994

Sep 18, 2016

This dealership went far and above to make my buying experience hassle free very friendly staff and when it was all done in drove home in my beautiful new car thank you again Auburn Chevrolet

Karenmarie

Sep 17, 2016

We had an appointment with another dealer and the cars that we wanted to look at were not there after we had driven over and hour to view them. They asked us to sit and wait for a salesperson and we waited for 20 minutes without anyone to help us. We called Vicktor at Auburn Chevrolet and he immediately found a car that met our needs and made the process of buying our new truck fun and entertaining! I appreciate that he took the time to find out exactly what we wanted. He made a sale easily within an hour because he was professional, immediately available, and listened to what our needs were and found us the perfect Chevy Colorado! Great dealership!

Ajax836

Sep 17, 2016

I was trying to finish out buying my lease. Because of a weird state law where I leased the car I had received the run around from my leasing company, the Chevrolet dealership I leased through, and the bank I applied for the loan.Auburn Chevrolet saved the day. I was beyond frustrated and never cry. I did cry there. They looked at all the options for me: return the lease, buy a new car, buy out my lease. I could not ask for a more helpful and understanding place to purchase a car. I will tell everyone to work with them.

C-dawg777

Sep 12, 2016

Never bought a new car before, Brent made it possible to get the truck i wanted and brand new. Id recommend him and Auburn Chevrolet to anybody looking for good people and a great deal.

jodyorr777

Sep 6, 2016

I was so impressed by the honest treatment I received the the salesman Faiz Hashmi that i have already referred him to others, he was straight forward and objective , he did not waste my time and he was probable the most professional sales man I have ever experienced in a new car dealership.. I was so impressed by him. He honors his job and customers...

Scrutch90

Sep 4, 2016

My salesman faiz hashmi was very helpful and knowledgeable. He answered every question i had and quickly found the ones he didnt, which were very few. I didn't have one issue. I've never been in and out of a dealership so fast and satisfied.

yoshicat

Aug 23, 2016

Walked in looking for a great pick-up truck and walked out with one. Salesman was excellent, did not feel excess pressure. He had excellent knowledge of the truck and its operation. Took it out for a good ride. This is the third Silverado Pickup that I have had over the years. I am confident that I will receive good future service. Everyone at the Dealership was polite and friendly.

Rachel

Aug 22, 2016

I had visited other local dealers and Auburn Chevrolet treated me with respect and helpful service, which is somewhat surprising for being a woman looking to buy a car. Fred helped me learn everything about the new car and helped me walk away with an amazing deal on a brand new vehicle. For a girl looking to buy a car these days we hear a lot of flirting and deceit, but at Auburn Chevy I did not have that feeling once. So either their really good at hiding it or their unlike other dealers in the area. Women drivers!!! Consider buying from Auburn Chevy.

The Killer B's

Aug 17, 2016

Eric Moss and staff made our purchase of a new Chevy Trax easy and fast very impressive!! Eric showed us the best deals and we received a whopping $5000 of the sticker price, from test drive to purchase was about an hour, the whole Auburn Chevrolet team worked together to make our purchase simple and fast, they have a customer for life!!!

Jenisee

Aug 11, 2016

I went to look for a car on 7/26/16. I found a 2014 Kia Optima Hybrid at Auburn Chevrolet I liked, so we went and looked at it. It sounded great nothing was wrong. Fast forward to 8/10/16 when I'm wanting to actually BUY the car. I had been watching this car drop in price since 7/26. It went from 16,000 to 15,000 & continually dropped until it got to 14,997. I set my appointment to go in. The day of my appointment the had raise the price BACK UP to 16,051. My fiance called them to figure out why it went back up. They told him the AC went out and the compressor would be $500 so they wanted to make sure they made profit off of the part they just installed.. The salesman then called me (not realizing my fiance had just spoken to someone about the car) & asked if I'd be in. I said I'm not sure since the price went up, and I asked why it went it. His response was "Oh, it's because it's the middle of the month getting closer to the end. We raise our prices to see if we can make a little more profit." I then proceeded to ask if anything was wrong with the car (again, he had no idea I already knew about this compressor) his response, "no, the car is perfect"......... So I went to my scheduled appointment & we looked at the car, it looked good. We started it & it didn't sound right. It didn't idle right, & it was a quart low on oil. So we asked him about it, "oh it's just a hybrid" was his response to the strange sound it was making. So then I brought up the compressor. He knew a little about it & then proceeded to tell me it was $1200! They had JUST told my fiance it was going to be $500! I brought up the fact that this car had 6 different warrantys according to the car facts report, why am I paying for a part that went bad on THEIR lot! He didn't know what to say and went into speak with someone. He came back and told me basically that the warranty wouldn't cover it and I would have to pay for it. Alright. My brother in law called O'Rileys and asked them for a price quote on the same part they just told me was going to be $1200 to fix. The price was $164 shipped from California.... I told them not to bother putting it on, I will do it myself. At this point the salesman was getting frustrated that we knew what we were doing & he couldn't con us into spending a few more thousand dollars. We went for a test drive & every time you pressed on the breaks, it pulled to the right. We gave it some gas & it was just really laggy. Didn't "get up and go" like it was supposed to. It also sounded like there was a small knock. We tried the eco mode, & we couldn't get that to work either.. We came back and sat down with the saleman and told him some of the things we observed. He, at this point was still frustrated & us telling him what we noticed seemed to have sent him over the edge. He said "if you're not comfortable with it, don't buy it." Then, I told him where I'd like to be and this is about what I wanted to stay around (price wise). Before I even got to finish, he said "if you don't like our prices, you can leave." I was in disbelief, but got up and just left. Another salesman walked out behind me and tried to make things right, but the deed was done. I will never return.

CFB

Aug 11, 2016

Did not expect to purchase a truck the day I went in, but the deal was great, the time it took wasn't bad, and the people at the dealership were great....and I have a beautiful new truck. Yay.

Papi chulo

Aug 3, 2016

I'm very happy with what a purchased and by the way I was treated by staff. Very profecional people. I will recommended to my friends and family Thank you

Isabella

Jul 17, 2016

I told Faiz what I was looking for and he showed me what I wanted at a price I could afford. I was in the market to buy a new car and was told that the money I was willing to spend I could only buy a used car. I did visit other dealers before deciding to buy at Auburn Chevrolet. None of the other dealers could met my requirements so I went back to Auburn Chevrolet and bought the car that I liked best.

makeeba1

Jul 14, 2016

I walked in with a used car from another dealer and faiz was able to see exactly what was wrong my twin sister sent me there to work with eric who she bought her car thru but faiz did just as well the whole dealership gave me a positive vibe and a secure feeling my money my time was not wasted I am so grateful for good people still in the car company .

irishmutt

Jun 27, 2016

They are there to sell vehicles yes, but not ever did I feel they were "pushy". My sales person, Brent, spent all the time I needed to answer questions. The finance dept. is of the same caliber. Explaining, answering without rush, all of my concerns. I will recommend this dealership, my sales person Brent, to everyone that asks me where did I get my gorgeous SUV / cross over.

ashsmash

Jun 22, 2016

They were awesome and got me a good deal! They showed me many options and were very helpful in getting what i needed thank you

jamietrax3

Jun 20, 2016

I gave the rating of 5 stars to Auburn Chevrolet because from the couple of emails exchanged prior to walking into their dealership to driving away in my brand new car, the experience was phenomenal! This was my first brand new car purchase so I was a little nervous. I had already done my research and was just looking to finalize my feelings on the vehicle. Chelsea Kidd was extremely friendly, efficient, and made the whole time I was there really positive. When it came time to finalize the financial part, Pavel Hrabinsky, was easy going and had a great sense of humor and really personable. I felt extremely well taken care of and that if I needed anything I could give them a call and he wasn't just saying it to say it. I definitely will keep this dealership in mind for any future purchases!

Melissajo

Jun 20, 2016

I would Recommend this Dealer to every one Fred Dearing was a awesome Sales man he really made my new purchase easy he explained everything about the car help me hook my phone up to the car navigation and all my contacts made it really easy for me The Team of people that worked their are very good and it didn't take all day was great experience

gr8scot

Jun 17, 2016

Fred was knowledgeable on Chevrolet trucks and took the time to show me what was new and how all the apps worked. Would buy from again, a real nice person.

Lindsey H.

Jun 16, 2016

I had an appointment today at 10:30am to get a diagnostics check done on my car because I am smelling exhaust inside and to get my tires balanced. Upon arriving to my appointment I am told that I will only be receiving the tire balancing because their lead diagnostic technician called in sick. I understand people get sick but what I don't understand is how they had 3 hours before my appointment that they could have called me to reschedule my appointment. A complete lack of customer service! The main reason I was going was to get the exhaust smell checked. I do not live in Auburn so I wasted my time and gas driving there when only part of the work I scheduled would be done. When I expressed my upset over this I received no apology and was told I could reschedule the diagnostic check. This is not the first time I've had issues with the service department but it is the last time. I will NEVER take my car here again and I will not be purchasing another Chevy vehicle in the future.

rebaamoush

Jun 10, 2016

I had a wonderful experience with Auburn Chevrolet. From the start when Chelsea Kidd called me on the phone toask me about my interests and what I was looking for. She was on top of her game and took care of things in a prompt manner. Chelsea made sure everything was done before i even arrived. I purchased a Chevy Spark, 2016. Chelsea hooked my phone to OnStar and showed me how to work the system.

Supersonic Gary

Jun 7, 2016

I am delighted to share my excellent experience at Auburn Chevrolet and with Chelsea Kidd, the Internet sales manager there. From the moment my daughter Michelle and I walked into the dealership, Chelsea met us enthusiastically and professionally and followed through with our desire to do most of the transaction via phone and e-mail. Her follow up and follow through was timely and complete and her time estimates for completing the purchase was accurate. In short, she was more than willing to do business the way we preferred and quite frankly this was the primary reason we purchased from this dealership and individual. My time and interaction with the finance manager was also pleasant and professional. Well done Auburn Chevrolet and Chelsea Kidd!

debbers71

May 30, 2016

Last year I purchased a GMC Terrain from them. I returned this year and bought a Chevy Spark for my girls. They were straight up with me. Answered my questions, told the truth, and included my daughter in the experience. I have and will continue to recommend Auburn Chevrolet to anyone I speak with! Brent was an amazing sales person and Pavel was brilliant with the paperwork! If you want a good vehicle at a price you feel good about go there. You won't be disappointed.

dhayward95

May 23, 2016

I spent about a week negotiating with a dealer in Bellevue, Eric had no idea what my offer was and came so close with his initial price that I decided to give him first shot at a deal. I stopped by the dealership and left two hours later with the vehicle we wanted. I'm not the easiest person to deal with and Eric and his team did a great job. I would recommend seeing him if you want an easy purchase from someone who is straight forward.

kwsmith66

May 23, 2016

Purchased a 2006 Toyota Corolla for our son. We worked with Brent and had a very positive experience. They had just got the car the day before on a trade-in. It was a single owner car that was well taken care of. Auburn Chevrolet did a great job of detailing and inspecting the car and it looked and ran almost new. We negotiated a reasonable trade-in value for our truck and got a fair retail price for the Corolla.

Glennabbott

May 16, 2016

Fred Dearing was the most knowledgeable and kind car salesman I've ever dealt with.I will always come back to have him sale me or my family member a car.

Gyoder

May 3, 2016

Recently I was on a quest to.purchase a new HD 2500 long box 4x4 LT within the Puget sound area. After I completed my research I contacted several dealerships to find out what they had in stock and what the "real" price would be. Chelsea with Auburn Chevrolet was the only one that would negotiate a price over the phone. She was very easy to talk with and not pushy at all. Once the price was settled on I went to pick up the truck and all the paperwork was ready and I was out of there in a matter of minutes. Nice staff, easy to work with.

April l Sterling

May 3, 2016

I dealt with two individuals at Auburn Chevrolet, Brent and Pavel, both were very helpful in explaining everything and made my first time buying experience a positive one. I came in close to closing time and they still took their time. Brent even detailed my car for me the next day so I could hurry back to work. I was so impressed with how easy everything was... I would highly recommend these people to do business with,

todd taylor

Apr 30, 2016

Great buying experience Fred was really knowledgeable about the car would go back and buy another car for sure we love the new Camaro SS it's a great car

M.Roberts

Mar 29, 2016

Thank you Chelsea and supporting staff. You shop was first on a list of 4 other dealerships. As it happened you had the right car fresh on your lot. The price was fair as well as the trade allowance. Didn't feel pressured but Chelsea had great positive energy. Thanks for the overnight test drive. After all the other dealerships, yours had the best value on the perfect vehicle. Which happens to be my wife's first new car. Thankyou, M.Roberts

new colorado owner

Mar 20, 2016

Chelsea Kidd was great she got me in a new colorado at a fair price.I was able to get every thing I wanted for extras.. The whole dealership went out of there way for me. thank you very much.

MetallicaMan657

Mar 11, 2016

I showed up on Thursday morning to test drive a truck and we worked a deal within the hour. I was in a time crunch and they were very accommodating for me. Josh was very friendly and personable and showed me pictures of his collie while we waited for financing approval. They were able to get the truck to the bed liner shop that afternoon and I picked it up the next day. Everything was professional and streamlined and I would recommend other people buy vehicles from Josh and Auburn Chevrolet.

zinger6462

Feb 27, 2016

If it were not for Fred at Auburn Chevrolet, it would have been difficult to evaluate if I would have consummated the purchase of my pick-up from this dealership. In retrospect, I am going to give Fred and his knowledge of the product a very high grade. He just has a knack for integrating his automobile knowledge into real life . My hope is that I can enjoy and learn how my new vehicle runs and operates as much as I enjoyed my previous truck. The fact that the dealership is within 7 miles of my residence weighed into my decision to purchase a vehicle from Auburn Chevrolet. Fred and his experience and knowledge made that decision even easier to consumate and become a reality. My hopes are that servicing my new truck at Auburn Chevrolet will also be a positive experience.

aherman

Feb 26, 2016

I went in looking for a used vehicle and ended up getting a new car for about the same price range. Start to finish in under three hours. I would highly recommend this dealership for excellent customer service and quick service.

ancrem

Feb 24, 2016

Purchased a pre owned SUV from Auburn Chevrolet last Summer (2015). Fred Dearing has been very straightforward to deal and negotiate with. Very reasonable and responsive.Paperwork took quite a while to get finalized (the car came from out of state), but the staff was very helpful. Had the car for >7 months and cannot complain at all. Will definitely shop there again next time I need a car.

Victoria

Feb 16, 2016

Was a great experience working with Auburn Chevrolet, Ryan and the Finance Dept. Was completely satisfied with my new car purchase . I Would highly recommend this dealership.

dave2234

Feb 5, 2016

We went to two other Chevy dealers before coming to Auburn Chevrolet. We found the staff there were very friendly and they provided excellent service. We are happy we brought a new car from this dealer.

LSM

Feb 4, 2016

My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015. We had just had a baby and needed to get a bigger vehicle. We overall thought that we made a good decision and had fair dealings with the dealership. We checked our list asked for a fair trade on our vehicle, no accidents on the vehicle, asked to see the car fax and asked to verify it was an American made vehicle from around our area. All the questions were asked and responded to by our salesman. What we didn't know is that we were not shown the complete car fax and that our car was from Canada. The way we found out was from the GMC dealer that the vehicle was also in an accident to. Triple strikes now and more lies. ?This was just after a couple months our poor vehicle started showing signs of rust and wiring worn and other noticeable parts wear and tear that were abnormal. We had it serviced at the GMC dealer and were told per the GMC build sheet it was not American, it had completely been driven in Canada and that the rust damage was like a cancer and would keep spreading. We called Fred several times without a return call and asked to talk to the GM and no response. I even sent and dropped by a certified letter asking for help to get out money back from the trade of 8000 down payment as well as some upgrades we purchased and nothing. The finance and used car manager after I tried to talk to someone finally offered to help me from my persistence. At the end nothing worked to replace out $50000 vehicle on the lot or new that might work and still be in out payment zone. I had to move on and seek another dealer to step up and help and finally another Chevy dealer nearby did. We then hired an attorney to address the issue with a letter and again no help from the dealer. They just had their legal council basically send a letter to us the consumer to buzz off you were told these things from their salesman. We now have to go to court to be heard I just can't stand down and let others be lied to and harmed to make a car deal. Integrity and honesty is everything and they missed the mark big time. The sad thing is I am in customer service and sales as well two of my clients dealt with the same?Sales man and were lied to as well but were smart enough not to buy. We have thousands lost due to this situation and now no equity from our large down eighther. I hope this will help someone else to see the build sheet and complete car fax all pages. The dealership was good to deal with when they wanted the sale but the after sale service was no good. Warning do not buy a Canadain made vehicle they buy them dirt cheap and resell to us make a big profit that comes with a price to pay from salt damage. Beware

silverado

Feb 1, 2016

It was a good buying experience with Steve at Auburn Chevrolet. I felt no pressure to buy Steve was quick with courteous sales staff that I talked to while waiting,The finance manager was a great guy as well.

Car girl 2016 Equionx

Jan 13, 2016

Mark was great to work with! Everyone was very nice and friendly and made me feel very welcomed. I would recommend your dealership to everyone.

Lovelycruze

Jan 12, 2016

Auburn Chevrolet is a real great place to get a new or used vehicle. My sales guy was Brent, he's a awesome, funny and great sales gentleman. I and my boyfriend felt very welcomed when we walked in. Brent greeted us at on the lot and from there helped us into our new 2016 Chevy cruze. He was very understanding and great customer service ethics. Overall our visit at Auburn Chevrolet was outstanding and definitely will be back again to get another vehicle and as well as recommending our family and friends to Brent. Thank you Brent for my new vehicle.

castle, jan

Jan 9, 2016

I detest car shopping. My experience at Auburn Chevrolet was the easiest & most pleasant experience I have ever had at a dealership. I have put off buying a new vehicle just because I don't like to feel pressured. I did not feel that at all with Auburn Chevrolet & will definitely go there when I need to buy another vehicle. Thanks Chelsea & Dean for a great experience.

choffman9989

Jan 4, 2016

After doing my research online, I was approached by Fred Dearing as I walked in the door and he quickly had the staff pull up the stock # I referred to him. We then did a test drive where he discussed how the car worked and the features it was equipped with. We returned after a 40 minute drive and discussed financing.

jescriba1970

Dec 26, 2015

It was great service and quick response. Mark and Dean were great to work with. They helped me get what I wanted and were very professional

Randy W

Dec 24, 2015

I gave 5 stars, everyone there was very friendly and genuine. They found me my first new 2016 chevy cruise, made it affordable to me. I'm very pleased with this place, cause most have screwed me over. Auburn Chevrolet did not, they help you get what you want and make it affordable . They do what's best for you to help and make you happy at the end of the day

jjwhitmore

Nov 14, 2015

My fiance and I just bought a new 2015 Chevy Cruze from Brent Fortner. We were beyond happy with the service we received from him. We told him what we were looking for and he delivered. There was no pushy, sneaky business with this guy! We spent two days going over the deal to make sure we were completely happy with our purchase. He worked both nights past working hours. He made us both feel comfortable and let us take our time with our decision. If anyone needs someplace to purchase a vehicle, go to Auburn Chevrolet and ask for Brent. You'll be pleased with the way you're treated!

schmollinger, oskar209

Nov 1, 2015

They were helpful with anything I needed as soon as I walked through the door. I ended up with the car I wanted! I will defiantly be back to Chevy the next time I need a car !

Sonicspeed

Oct 6, 2015

Auburn Chevy was a very friendly dealership. Their staff excelled in helping me with my new car purchase. They did what they could to reach an agreement in the financing I could afford and showed great customer service. They were efficient and met my all of my needs. A++ to the team at Auburn Chevy, thank you!

Firemechanic

Oct 4, 2015

This is my 4th purchase here and each time has been 100% positive and I believe Auburn Chevrolet strives to make sure your purchasing experience comfortable as possible.

ironfire

Sep 30, 2015

this dealership is the best in the Puget sound area, Ivan has always been very professional. my advise is , Go shop the other dealers first and then go see what Ivan can do for you. I promise you will be more than satisfied.

formoreno

Sep 26, 2015

We had excellent customer service from Steve Lucas. He was friendly, not pushy, and was able to answer our questions. If he didn't know he'd find us the answer. By far he is the best car salesman that we've dealt with in our 35+ years of buying new vehicles! He is definitely an asset to Auburn Chevrolet. We would recommend him and Auburn Chevrolet to any of our friends in the future. Keep up the good work. David in Finance was also very helpful and efficient. Usually it takes a long time to sign all the papers but it was done in record time. He also was friendly and answered all of our questions!

406camaro

Sep 22, 2015

Very helpful and friendly sales staff. Not a pushy pitch which is usually a typical dealership experience. Very speedy transaction. Very happy with the whole experience!

firebird

Aug 22, 2015

No pressure sales and painless process. The team was professional and worked with my clear goal on what I wanted and what I could afford

johncandy

Aug 20, 2015

Fred was a very nice and knowledgeable sales representative. He walked us through all the features of our new car and made sure we understood and didn't have any questions. We would definitely recommend this dealership and Fred to our friends and family. Thank you.

Balesfam123

Aug 20, 2015

All the sales people were very helpful and knowledgeable. We had the pleasure of Faiz Hashmi guiding is through our purchase, he was very informative and helpful to your needs and wants in this endeavor.My family also had the pleasure in meeting David Kirkham when going over the paper work, he made it enjoyable and reassuring in what we were signing.These two sales associates made our car buying experience amazing and if anyone wants to buy a Chevrolet I will recommend them.However, what will probably keep us away from buying our next vehical was there manager. He was rude obnoxious and another words an xxx hole, he made our car buying experience not not fun at all.

Judith1317

Aug 12, 2015

Chris showed a great deal of patience dealing with me, a senior citizen. His explanations of the vehicle were easy to understand and I would continue to do business with Auburn Chevrolet because of not only Chris, but the kindness and service I have received from the Maintenance Dept. Also, the financial department did not make me feel like I was expecting too much for the type of financing I needed to be able to purchase a new car. Thanks to all of you.

12345

Aug 9, 2015

like my experience in Auburn Chevrolet people there were really helpful Chris was really good with me helping me to finance in my car this is the fourth car that I bought in Auburn Chevrolet would definitely recommend friends if anyone wants to purchase a car go to office Chevrolet and speak with Chris here take care of you

Patrick

Jul 15, 2015

This dealership provided a great experience. they were very professional, Ivan is the go to sales man. I will be buying another car before the end of the year and I will definitely choose this dealership. Thank you. sincerely : Patrick Christensen

Fiani83

Jul 14, 2015

Faiz was very friendly, had a good attitude with us. He was very helpful and showed me how my car worked before I drove off the lot. He also gave me a lot of cars to choose from to meet my needs. He is a great salesman for you guys, and I had a good experience. Mark White is a great leader, and has a good background in sales! You are lucky to have him at your dealership!!! I will send my friends and family to your lot if they are in need of a new vehicle!!

ironfire

Jul 14, 2015

I was very pleased with the professionalism and straight forward understanding of all the folks at Auburn Chevrolet. We were new to the area and visited many Chevrolet dealerships in the area.This dealership had senior salesmen that knew how to articulate there view and also listen and hear my view during the negotiation process. We came to a very good sales agreement with no hard feelings or what I would say no games the younger less seasoned sales kids do these days. I am sure they have young sales people also but they have excellent mentors. In the future this will be the only dealership I will go to. Thank you Ivan and Pavel.Sincerely: Patrick Christensen

mason572

Jul 7, 2015

The guys at Auburn were great. Josh was up front and not pushy, which I appreciate, looking at other dealerships. He was respectful and patient. Pavel was great, very straight forward and likeable. The transaction was smooth and we drove home with a beautiful new LTZ Silverado...what better way to end the day! Thanks Auburn Chevrolet!

Bigbluecolorado

Jul 6, 2015

I'm very happy with the fast helpful team at Auburn Chevrolet. Colorado is what came there for and that's what I got very proud to to buy American. Thanks Faiz and Pavel for a fast car buying experience.

mugler4

Jul 5, 2015

My wife and I were out looking for a new car and decided to stop in at Auburn Chevrolet.Just to see what we might find. We were greeted by Brent Fortner, He meet us as we exited our older car. He was very nice and very helpful. He asked us to come in out of the heat, offered us some water. We sat down with him explained that our credit was not great and we were not sure if we could even get a car. He told us not to worry, With in about 10-15 minutes he had us approved and we were test driving a new 2015 Chevy Equinox. My wife and I were shocked by how fast and efficient the whole team at Auburn Chevrolet were. I was very happy with the courteous people working on a holiday. The whole experience was very nice, no high pressure sales no major haggling of all the thing you hear about some car lots. The salesmen were are very nice to work with. I would recommend Auburn Chevrolet to all my friends. Thanks to Brent and the whole team.

woody1

Jun 30, 2015

Found a 3500 HD pick up on the lot that meet our needs, at a figure I could live with. Mark Write did a good job, as well as the finance manger Pavel.

Ashkurina

Jun 28, 2015

Everyone was nice and very helpful!! I really appreciate your service guys !! I really got help out !! Ivan, Faiz and Pavel . I would like to personally say thanks to you !! ??

Silverado 3500 HD

Jun 27, 2015

I purchased a new 3500 HD truck, from Auburn Chevrolet. Chris the salesman and the whole Auburn Chevrolet team was great to deal with. They gave us the trade in value I wanted for my truck, and the price I wanted for the new truck. I look forward to doing business with them again. And I will recommend them to family and friends.Tom MOrting Wa

John Gillispie

Jun 15, 2015

I found the people at this Dealership were efficient and courteous. I found a vehicle I liked at a reasonable price. Their people are very friendly and helpful and their service center has a great reputation. What impressed me the most was not only their ability to get me in and out in just a couple of hours, but the sales representative, Josh Kelly drove the car home for me! An excellent dealership! I recommend it to anyone from first-time buyers, to the more experienced buyer. Professionalism is guaranteed!

Farside2

Jun 11, 2015

Thank you to Josh Kelly for coming through for us. We had some very specific features we needed on our pickup and Josh relentlessly hunted down the truck for us. It took three trucks before he found everything we needed. He just kept saying, "I want to make it right"...and he did. We can't thank Josh enough for all his help. He is the reason we had a great experience at Auburn Chevrolet. If you need a new vehicle, Josh is your man. Thank you Josh Kelly.

Z51Vette

Jun 7, 2015

We had a great experience at Auburn Chevrolet and highly recommend it! There were no tricks or markups, just good deals from good people. The sales staff didn't pressure us or use any sales tricks, they simply worked with us to make the best deal possible. They even caught us as we were about to leave in our new Corvette to let us know they found a lower interest rate for us than they initially quoted!

bealge8

Jun 6, 2015

My mother took her 2008 Saturn Vue here for a oil leak. I knew she either had a oil pan gasket leak or a rear main seal leak. They did the oil pan gasket and charged her like $800 and sent her on her way. Sure enough a couple days later the vehicle was leaking the same amount of oil. So she brought it back and they said she also had a leaking rear main seal. It was leaking the same amount of oil and they did not want to own up to the fact that they misdiagnosed the oil leak. They said that the oil pan gasket was leaking too, which if it was leaking the same amount of oil seems impossible. It is understandable how they misdiagnosed this leak, because the rear main seal is near the oil pan seal and oil would have gotten on the oil pan seal. But they would not own up to the fact that they misdiagnosed the leak. They charged her another $800 for the rear main seal leak, she said they took off like $200. I would not have paid but I guess she is kind of a push over and the service people don't mind not being honest.

sonicdawg

May 30, 2015

Chris is a great sales person was helpful, not pressuring in any way. Really liked him explaining and helping setting up car features and his offers to help in the future.

Silverado515

May 24, 2015

Great staff, very good experience buying a new Silverado. No high pressure sales routine. They wanted to much sure this was the correct vehicle to meet my needs and answered my questions thoroughly. They also allowed my wife and I, time and space to make our decision. I will continue to have all my service work done at this dealership as well. The service department always does a great job.

Lake Tapps Mom

May 23, 2015

Love them!! I have done several transactions through Auburn Chevrolet in the past 8 years, and cannot recommend them enough. Always superior relations in both my car buying, and service/maintenance!! Thank you Auburn Chevrolet for standing above the crowd!!

Stan

May 23, 2015

Everyone at Auburn Chevrolet was very helpful in getting me the vehicle I wanted. Clean and very professional establishment. From the second I walked in until I drove away with my new car I was not bad to feel like a stranger. I will be glad to recommend Auburn Chevrolet to any of my colleagues in the future.

John H

May 22, 2015

Auburn Chevrolet exceeded my expectations of a car dealership. The response to my web request for a test drive of a 2015 Camaro was met promptly and courteously by Josh Kelly. I responded and we met as planned and the experience was very good. Josh was more than willing to help me explore the features of the Camaro and accompanied me to my home (about 6 miles away) so my invalid wife of 57 years could have a look at the Camaro before we made a decision to purchase the car. Dave prepared all the paper required for the sale. I am very pleased with customer care shown by Auburn Chevrolet.

Boomer

May 15, 2015

Truly an experience of friendliness as soon as I walked through the door. Made me feel like they truly cared about my purchase and future business. I explained what I wanted, was shown what I wanted - not what they wanted to sell. Each step of buying the new car occurred quickly and efficiently. They even worked to provide better financing with better rates than I expected. I would highly recommend for the person seeking an honest caring group that will make the extra effort to do things right.

gminor23

May 13, 2015

At auburn chevrolet the entire staff are willing to put in the extra hours to make sure you are completely satisfied.From finding the perfect car to fit your lifestyle and needs to getting you the financing you deserve at the best possible rate - I'd rather not waste my time haggling and arguing at other dealerships to ultimately be unsatisfied and still end up going where I knew I should've gone in the first place. I have bought two vehicles from auburn chevrolet and couldn't be more satisfied.

Matt43

May 12, 2015

Like most people, I researched what I was looking for online. I ran across an ad in Auto trader from Auburn Chevrolet for a used 2015 Tahoe LT with only 4k miles on it for a terrific price. I contacted Erik Moss from the website and asked a couple of questions regarding the vehicle and also asked if he could supply me with additional pictures so I could get a better look at the vehicle. He not only obliged immediately, but then impressed me further when he didn't use the opportunity to harass me with a barrage of phone calls and try to pressure me into making it in to the dealership. Instead he kept things extremely light through sparse text responses to my questions and a couple of emails. When I got to the dealership, he had the vehicle pulled up to the front and it was shining like it was just off the assembly line! With an initial introduction, he was just as laid back and easy to deal with as before and really made the process of buying a vehicle comfortable. We love the vehicle, feel like we got a terrific price, and certainly give Auburn Chevrolet and Erik Moss 5 stars for the overall purchasing experience.

coryhaas

May 10, 2015

In the past few months we've been trying to find that one car that just felt like our dream car. I had some minor credit issues and needed some help. The first time didn't go so well, but they went above and beyond to make it right and we went home with a top model Cruze. I really liked this car but something was still not quite right. It wasn't my dream car and was a bit small for our 5 person family. We went to work on repairing and rebuilding my credit. Then called our good friends Brent and Pavel a few months later and asked for their thoughts on how it looked. Great news!!! Now we have the Malibu Turbo or mack daddy Malibu as Pavel put it. They always made us feel like family. Never like we were those annoying car buyers (even though I know we were). I would recommend them in a heartbeat. Even my kids looked forward to going there....and car buying is not a quick process. So very happy! I couldn't ask for better.

oscar y Julia 83

May 10, 2015

Primero que nada mil gracias ha Chelsea por su tiempo y paciencia hacia mi; por esos email no contestados . Chelsea mil gracias por tu ayuda , estamos muy contentos por tu ayuda , ojala existieran mas personas como tu .gracias

the hose

May 8, 2015

Dear Fred,Thank you for your professional assistance with the recent demonstration drive and your review ofthe features f the Chevrolet auto. Since my trip to the doctor found that I still have a health issue, Ihaven't checked out this new car as yet. I am delaying my rating for the time being. However, I doreally appreciate the extra set of keys and a full gas tank. Noticed that there might be a front floor mat missing. and I guess no one checked the trunk. Besides my blue tarp, there looks to be some kind of a mat,which needs to be checked out. And, OH Yes, I checked and--guess what--NO spare tire. OOPS! Also, I went to your dealership during the Mega Sale earlier, the salesman wanted to sell me a vehicle and when I told him that it wasn't what I wanted, he lost interest pretty fast. Anyway, Pavel and Matt have been really good to work with as well as yourself, Fred. Thanks.Tom Rasmussen

Jennikayrobinson

May 6, 2015

The ultimate experience of buying a new car Chris was a wonderful sales person he helped us thoroughly he even helped us find out what would be the best car for commuter car he was a wonderful sales person and we enjoyed talking to him and looking through the Chevrolet showcase we found two perfect cars that we bought and we are so happy that he was our sales person with thank you so so much for all that he did we would go back to Chevrolet Because of him.

Anonomous

May 1, 2015

Love the salesman!!! Eric always takes care of me. Pavel and Matt does too! Great place to purchase my car! Thank you for the continued Customer Service when I come in! Please please recognize Eric for keeping me in a beautiful car! Again this is the only place I will go to Auburn Chevrolet!

jeannie01

Apr 29, 2015

i went into Auburn Chevrolet to look at the option of busying a used vehicle during there mega sale.Brent Fortner met me right away.. no waiting.. he asked me what kind of vehicle i was interested in, i let him know. I test drove a 2015 Chevy cruze and loved it. long story short i ended up with a brand new car ,a smile, and made it to my job on time.. i have recommended auburn Chevrolet to a couple of my co-workers and told them to ask for Brent Fortner.

robert123

Apr 12, 2015

Great experience they did not push me to buy a car or pressure me. Brent was a great salesman made my wife and I feel like we mattered and did not push a sales at all. I have purchased a lot of vehicles and by far this was the best experience I've had buying a vehicle Brent was great.Also the manager of that car lot was wonderful and great to work with overall I will come back as a customer in the future.

Jesse S.

Apr 11, 2015

You guys are so helpful at meeting the individual needs of each customer. You guys also do a wonderful job of communicating between staff when a sale is being handled. Everyone works their hardest to make sure that the customer leaves happy. I'm always thankful that you guys are willing to work with each customer's financial situation to make a comfortable sale. Thank you so much!

Jayjovan2000

Apr 11, 2015

You guys are so helpful at meeting the individual needs of each customer. You guys also do a wonderful job of communicating between staff when a sale is being handled. Everyone works their hardest to make sure that the customer leaves happy. I'm always thankful that you guys are willing to work with each customer's financial situation to make a comfortable sale. Thank you so much!

wil56

Apr 5, 2015

Erik and Brent I want to thank you all so very much for making my experience in the purchase of my 2015 Chevy Camaro one that I will always remember. Your reassurance that my financial rough road can find a smooth path is the example of excellence... you all are a great team... and special thanks to Pavel.

dcdiver

Mar 27, 2015

I came in for information on leasing not expecting that I could buy since I had completed a chapter 13 over 2 years ago. I was up front with my issues and how much I could only afford with Erick Moss he was very honest with me and worked really hard to come up with the best solution and in a price range that would work for me. The best experience and the best solution for me to come home with a new vehicle. If I had to do this again I would come back and work with Erick and the staff.

Braveheartlax

Mar 5, 2015

I needed to buy a new car and wanted to work with a team and a dealership that would make it as easy as possible for me to do this and that I would feel comfortable with post sale for service and support.I work in sales so I am instantly turned off by any gimmick or sales pitch. I initially worked with John Helland over the phone and he was a straight shooter. When I got to the dealership I worked with Stephen Lucas. I knew exactly what I wanted, what I had to offer and what were make or break pieces to the equation for me. Stephen worked with me and I was able to complete the whole purchase and walk out with my new Equinox in just under 3 hours. I am rude and cannot remember the name of the woman I worked with in the finance department but she was excellent, kind and patient. Finally, Kendrick George did a great job of making me feel comfortable with the service capabilities of the dealership. I am not from here so it was very important I trusted the folks I did business with because I like to be loyal with my business and know who I am dealing with.

Tint

Mar 5, 2015

I'd come in to look at some used car options with Faiz but when I arrived he was occupied with another customer so John H took over. We had looked at one used car when the possibility of leasing something new came into conversation. I will admit that I've been coveting the Chevy Sonic ever since it was released as the replacement for the Aveo I'd been driving so I was more than willing to listen to this suggestion. Long story short I took the lease option and drove a brand new Sonic off the lot last night. Everyone I worked with was super friendly, Faiz kept checking in to make sure everything was going well, Pavel in finance had me in and out of his office with lightning speed and never once did I feel like I'd been pressured into something I didn't want or couldn't afford.I will without hesitation work with the great people at Auburn Chevrolet again.(Just a word... If you're working with John H make sure you brush up on your corny jokes beforehand. He's got some good ones and you'll want to be able to keep up). :)

kwolcott

Mar 3, 2015

Brent was great to work with. He listened to our needs, provided information and was genuinely helpful. We found the car that best suited our family and Brent even worked to get the right color shipped into the lot for us. Thanks Brent.

Dave M

Mar 1, 2015

I purchased a Chevy Cruz in December for my son from Faiz and he was outstanding. Faiz was patient - let my son drive a wide range of vehicles and then negotiated a great price. This was one of the most positive experience I have had purchasing a car. I returned this month to purchase a new Chevy Silverado for myself because of the great experience I had with Faiz in December. Faiz took his time to find the Silverado with all of the options I wanted. There was no rush or pressure at all and Faiz worked within my price range. I would highly recommend Faiz to anyone looking to buy a new or used Chevrolet. Faiz will give you the red carpet service. I would rate Faiz 5 stars.

kenster

Feb 20, 2015

After toying with the idea of a new vehicle I inquired about a 2015 Chevy Equinox from Auburn Chevorlet. Fred D. responded almost immediatly and gave me the info I was looking for! With no pressure he offered to meet for a test drive. I was unable at that time but went down the following weekend to "Look". Well, the offer was better than we expected and we drove away with smiles on our faces. Fred was extremely knowledgeable and quick to answer all our questions.Thanks to everyone at Auburn Chevrolet for making the experience smooth as glass!Ken & ToniaAuburn WA

jsmith

Feb 18, 2015

Overall my experience was pretty good, but was lacking in a few areas.A salesman greeted me within seconds of getting out of my car and was friendly enough, but. I felt like getting me in the perfect car for me was not his #1. Priority.Also another salesman mentioned that the car was a good buy at 16,700 which was over 1,000 less then my salemen told me was possible to do! So that being said, I don't necessarily feel ripped off but, I do not feel like I got the best deal I could possibly get. And for the reason I do not think I would recommend or purchase from this dealer again.Ps.they did forget to fill the tank as promised for a new car purchase but, I went back and they filled it up for me so not a big deal.

ALMA

Feb 17, 2015

I WAS VERY SCARY AND NERVES> BUT BRENT WAS SO HELPFUL :) AND SO PATIENCE THAT I LET MY SELF HELP BY BRENT THE SALES MAN !!!I REALLY APPRECIATE EVERY THING WHAT HE DID TO HELP ME OUT. ITS A VERY INTERESTING MAN YOU GOT THERE. THAT GIVE YOU PIECE OF MIND UNTIL YOU SING THE CONTRACT HEHEHE THANK YOU GUY I LOVE MY CAR :) AND THANKS BRENT FORTNERE. GOD BLESS YOU VERY MUCH !!!ALMA RIVERA

none

Jan 31, 2015

Felt Erick was very congenial and made us comfortable during this transaction. Compared to other salespersons in the past, he seemed a great salesperson.Reserving final review until we take receipt of the truck.

HamBond

Jan 6, 2015

In today's world when a product can no longer be pushed to a customer, Andrew Bothell created this friendly atmosphere/customer service which helped your product to be pulled which is what any successful business is all about these days. Thank you for answering all the 1000 questions that I had and most important, thank you for driving me to the bank in Federal Way so that I could get a cashier's check! :)Also, I wanted to thank Pavel for his customer service and being way too friendly :)You guys ROCK!!! Hamid Nejad

kendrageorge1289

Jan 3, 2015

I went in not expecting to be able to afford brand new....but was pleasantly surprised and was able to buy a 2014 chevy sonic....they were super sweet and friendly....was worth driving to auburn.

Mark O

Jan 3, 2015

The folks at Auburn Chevrolet - particularly our Sales Associate Andrew Bothell made our buying experience pleasant. This was a smooth and non-pressured experience for my wife and I. We will definitely recommend them to our friends.Mark and Steph O

cynthia

Jan 2, 2015

Brent Farner was our Salesman he was the greatest he made buying a New Car enjoyable we had a great time looking and buying our New Chevrolet Equinox we just what to say Thank You so much Brent for our great experience we will recommend this dealership to all our Family and Friends.Again Thank you so much we love our Equinox

Arnold Ona

Nov 30, 2014

We visit the Auburn Chevrolet Dealership to see the Equinox 2015. We are introduce to Mr. Fred Dearing. Fred oriented us regarding the features and capabilities of the 2015 equinox. He offer to us to test drive two units and we like it. We have purchased one 2015 Equinox with the great assistance Fred has given to us. Auburn Chevrolet Dealership personnel as a whole, are customer oriented and friendly Thank You to all of you.Short comment to Chevrolet Co., the car we purchased is a brand new one, we as your customer are expecting to receive the vehicle manuals in a good folder or case and not in a zip lock and brown envelop to maintain it in a good condition.

ginakilgore

Nov 29, 2014

Chelsea Kidd was an awesome salesperson! She goes above and beyond any other salesperson I have ever dealt with. She was caring for my needs and my 6 year old child. I would buy from her again!

andersen687

Nov 17, 2014

Went to buy my first car and actually had a great time. Fun friendly staff that were willing to work with me and figure out what would work best for me. For a first time buyer that had been running around to dealerships, am glad i stopped by Auburn Chevrolet and would recommend anyone looking for a car to talk yo Stephen Lucas

kglucky

Nov 7, 2014

Let me prelude by saying I hate dealerships, car salesmen and pretty much anything to do with the car buying experience. Auburn Chevrolet made this whole process bearable and pleasant. The salesperson we had, Chris Fortney, was awesome and didn't keep harassing, pressuring or schmoozing us. He was straight forward and honest. We truly appreciated that. The financial guy (Johnny) was awesome and very pleasant to work with. I definitely will be sticking with them for all future car buying endeavors!

jim dimond

Nov 6, 2014

loves the time Chris Fortney worked with us be able to get a new car. cool guy I hope you all do well in the sales year

Roggenhawk

Oct 15, 2014

My wife and I have purchased several new vehicles over the past few decades. But never have we experienced a dealership where both the sales person and sale manager exceeded expectations in locating a vehicle that met our requirements. The negotiation on our trade was conducted in good faith and we did not feel as though the dealer was attempting to low-ball the trade price just to make money on the re-sale as we recently experienced with a few other local dealers.We will definitely recommend Auburn Chevrolet to all our friends, family and co-workers. And we plan to make Auburn Chevrolet our preferred dealership when searching for additional vehicles in the future. Thank you for the great experience.

Chevy1234

Oct 8, 2014

Just traded my chevy cruz in for a chevy silverado truck, was everything I was looking price wise and package wise. I've been to this Chevy Dealership a few times has always been great customer service! Thanks to Chris & to the rest at Chevy this time round!! I'm very happy with my truck & would definitely recommend to any of my friends!

eddiesieng

Oct 8, 2014

This was my first truck and they made my purchase very quick and easy. They met every expectation that I had. The salesman was very helpfull and friendly. I will recommend this place again

GlenMorrow

Sep 25, 2014

I am very satisfied with my experience . Brent was a class act all the way . I like that I recieved what they said I would , no games or upsale . I will continue to do business there . My wife was already shopping for a fully loaded Impala with Pavel and Brent. so we will see you soon.

sping591

Sep 17, 2014

Finally a great experience buying a new truck. From the minute my wife and I walked in we were very comfortable. Andrew did a great job as well as Mitch doing everything to get us in to the truck we wanted. I would highly recommend them to anyone considering a new Chevrolet. Our initial contact with Fred was great as well. They were not even open when my wife and I stopped by but Fred came out to help us. Give Auburn Chevrolet a try, you won't be sorry.

bigwood370

Sep 1, 2014

Went car shop n A couple of weeks ago and went to many dealerships including Auburn chevwe found pushy sales people and A take no attitude at most.Are sales person Chris Fortney wasn't like this!!! He was very helpful and we highly recommend him.

ramoss11

Jul 30, 2014

GREAT CUSTOMER SERVICE! Jason Armstrong was very professional, responsive, courteous and credible. He got me in immediately without an appointment and he listened to all of my needs and concerns. I am new to the area and will definitely be bringing my camaro back for routine maintenance.

hmanocc

Jul 19, 2014

I recommend this dealership to anyone looking to buy a car new or used. Excellent customer service and an amazing staff. I was so happy with my purchase that I took my boyfriend there when he started looking for a car.

jonndeere

Jul 17, 2014

Had a very low pressured visit, fast response email quote. I showed up days earlier than planned but Dillion made time to help me out. He made sure I got the financing that I deserved and he didn't try to up sell me on anything. Since the sale was final he has tried hard to make sure that I am satisfied. I will recommend him to friends.

Lwalk

Jul 16, 2014

Any questions were answered and service was very friendly! Everyone was great and it was low hassle. Also it was easy to get through the buying process. I would most definitely return for another vehicle here. But hopefully not too soon; the one I got is great!

Dhfjdkjs

Jul 8, 2014

He was wonderful!! Made buying a car easy! I liked how straight forward he was. He didn't try and make the buying experience difficult

daniel mcdonald

Jul 6, 2014

The deal started over the phone where Dylan took down all my info and said he would call me back. The call back was immediate and he covered all that needed to be covered. He also took the info on our trade and said he was going to work on the deal and call me back. He called again very soon and told me the numbers without really looking at the car we were trading in. He then called about 5 minutes later and said that they would honor our trade price and that they wouldn't change anything after we came over to the dealership. Sure enough, they greeted us at the door, took a small look at the trade-in, showed us to the truck and after a short drive we started the paperwork. Dylan and his sales manager were very nice and helpful. They were a breath of fresh air after being at several other dealerships and really made us feel good.

CLJ6066

Jun 9, 2014

We have lived in the Auburn area for over 25 years and have purchased several Chevrolets over the years! This was our first experience at Auburn Chevrolet and will not be our last! From the very 1st phone call from Eric I could tell that the dealership was open and honest and that we would get all of our questions answered. What we did appreciate the most was the way we were taken care of without high pressure sales! Working with PAvel was really good as he also is a truck owner and shared his personal experience and willigness to support our needs after the delivery of the truck. All of these things made us feel as we are a part of Auburn Chevrolet. Thanks again for your willigness to helpCurt & Pam Johnson

1971Nova

Jun 1, 2014

My interest in Auburn Chevrolet was the 2014 ZL1 Camaro. I had performed my own research on the ZL1 Camaro prior to the appointment.During the appointment Dylan was extremely accommodating while I looked over the car, he went over the operations of the convertible top, allowed me to perform my own inspection (via a check list I've created from past experiences) of paint, fit & trim of the doors and hood to the fenders and doors to rear quarters...... The test drive went perfectly Dylan provided input on the options the vehicle has while allowing me to fully enjoy the test drive. The whole sales process was very straight forward with no hidden surprises.I scheduled to pick up the vehicle the next day. Since I live many miles out of the town of Auburn I flew from my closest Airport (Spokane) to Seattle airport where I was picked up by a sales representative and brought to the dealership. The ZL1 Camaro was detailed and ready upon my arrival. I gave a rating on all the categories as great.

maryjonegle

May 29, 2014

For being a first time car buyer, I felt very much at ease working with John Helland to reach an ideal purchase agreement on my new Chevy Cruze. All of the individuals that I encountered at Auburn Chevrolet seem to be trustworthy, and genuinely interested in achieving top notch customer satisfaction. I would highly recommend purchasing your next Chevy from one of these guys! Thank you for a painless, comfortable shopping experience

tcricchio

May 29, 2014

For the first time, for as long as I can remember, the most painful part of a car purchase has up to know been the price point of the new car. In this case, it was the easiest. The dealership work harmoniously together and will definitely will be coming back for future automobile purchases. Friendly and knowledgeable.

kahoward

May 23, 2014

I have been to a number of dealerships and the experience is the same; aggressive sales pitches, tons of pressure, and overall unpleasant. Auburn Chevrolet was none of these. Auburn Chevrolet worked with our credit and budget and Phil worked hard for us to get a price we could ultimately say yes to. Phil new his stuff, was personable, and really made the experience what it was. I can't say much for any other salesman there, but I would recommend Phil to any of my friends and family in need of a vehicle.

patbell

May 19, 2014

We are lifelong Chevy enthusiasts. Just something about that Bowtie! After re-locating to the area last year, my wife and I decided it was time to start shopping for a new dealer. Both of us had been buying Chevys from our hometown dealers for years. Auburn Chevrolet was a natural choice, given it's proximity to our home. But knowing not all dealerships are created equal, we approached our first sales visit with some trepidation. That was quickly proven to be unwarranted. Within a few minutes of arriving on the lot, we were greeted, and being shown around by a true sales professional. Over the next hour or so, there were no hassles, and no pressure -- just the facts, and a very helpful attitude. Having done all the research we needed in advance, our visit was really just to sit in the actual cars. We quickly settled on a few scenarios. The next step was just seeing the numbers on paper. There wasn't any need for dickering -- we got what we wanted for both our trades -- and were able to take advantage of some very generous Chevy rebates and incentives. At the end of the deal, Erick and Mitch couldn't have made it easier! All of the sales, finance, and service staff were courteous, professional, and made us feel welcome. We'll be doing more deals with the Auburn Chevrolet team for sure, and won't hesitate to send friends and family their way. They truly made our experience easy!

bobo4u

Apr 25, 2014

Pretty typical car buying experience. The deal you get will depend on how prepared you are. Know what you're willing to pay for the car you want, and what you want for your trade-in before you go in. And, as always, be prepared to walk away if you're not satisfied with the deal.Haven't used their service department yet, so can't rate it.On the plus side, I haven't considered buying a Chevy since I owned a '55 in the late sixties. But they're making some good little cars now. The Sonic I bought beat out all the others I tried out within the same class and is highly rated by Consumer Reports. Plus, I can now make fun of all my friends that drive foreign cars for being anti-American. Go America!

Dbltrblfru

Apr 8, 2014

This is my third purchase at this dealership and I love the experience every time!! Arturo was great at billing a relationship with us rather then just getting a sale, I believe that is the key in having people come back. Even the manager came over and introduced himself after the deal was done, a WOW + experience all the way around!

cgmonigle

Mar 29, 2014

Great service very friendly and helpful. I never felt pressured to buy anything and everyone was more than happy to work with me to get me what I wanted. I will definitely recommend this dealership and I will be going back for all my service needs. Very very happy with my new Traverse.

carlyjobarber

Mar 28, 2014

So I thought I had an amazing experience when I first left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about my car. I left very happy. Shoot to the next day...I get a phone call from John and he tells me he just missed a form for me to sign (liar, this turned out to be more than just a missed form). So I had to drive 40mins into the dealership the next day. When I got there, Pavel informed me that my payment would be going up almost $20 (putting me over the limit I told them I was comfortable with) because THEY screwed up on the paperwork and thought my gap insurance would be covered over my 88 month loan but apparently its only covered on an 84 month loan (they also knew gap ins was an absoulte MUST for me). This is something I should not have had to worry about. This is their job to know. I left the dealership the first time, telling everyone how much I loved it and I had actually gotten 2 people to say they would go out to look and possibly purchase a car. And now, im going to tell everyone not to go because I feel as if I got deceived. I bought the car because it was where I was comfortable with the payment, and then the next day after its been purchased, it gets raised. That to me is VERY unethical.

Gsingh726

Mar 13, 2014

I was talking with Faiz for about four months off and on. He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always prompt and very courteous. There was never any pressure and I was able to take my time in making my decisions. I love my new car. Thank you.

tlove2real

Mar 8, 2014

I spoke with Dylan over the phone on the day i came in due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i didn't want to waste my time nor waste his. i had a wonderful experience as soon as we walked through the door until i left less then 2 hours later. everyone was very friendly and i didn't seem pressured at all. i love my new car and would recommend auburn Chevrolet anytime!! as a matter of fact i did when i left my son in law should be calling Dylan this weekend. Thanks Dylan and Auburn Chevrolet!!!

deutsch1

Mar 1, 2014

The staff at Auburn Chevrolet worked very hard to make sure that I got the price and interest rate that I wanted. In addition they were friendly, knowledgeable, helpful and considerate of my needs. I never felt like I was being manipulated, pressured or taken advantage of. They were honest and fair!!! 5 STAR!!! Sincerely,Lynn Warford

clint454

Feb 23, 2014

Hi Guys I just bought a truck from Dylan Titus of Auburn Chevrolet. What A pro he is, no B.S strait up salesman. he went to bat for me when it came to the deal and got me just about everything I ask for. I ask for and expect a lot as I consider myself a tough buyer. ( been 60 days since i started the buying process with Dylan via e-mail) Thanks for the great experience from the whole team. It was smooth transaction from doc signing to devilry. I am sure when I come in to have my accessories installed and service work done it will be the same great experience. Thanks again Clint Bailey

roddyrodd

Feb 19, 2014

Erick and Joel were very professional and friendly, we left the dealership with a brand new car within a few hours. Every few years we like to get a new car, we will definitely go back to that dealership and would recommend our family and friends.

riv

Jan 30, 2014

I gave Faiz the max score because he did a good job selling me a car with out it feeling like he was selling me a car lol He was easy going and fun to work with and I would recommend Auburn Chevrolet because of him.

kittykat77

Dec 27, 2013

Brent And Gary Did a Wonderfull Job it was Fun to work with them..My Experience was Very-Very Good. I had a Good Time Buying this Car. Thank You Brent And Gary...........Paul S.

Tredann

Dec 1, 2013

I was greeted immediately by Brent upon arrival. He was not a "pushy salesperson" He listened to what I wanted and showed me the closest match he had available. He was extremely honest and did not have the typical sales person attitude one normally expects when shopping for a car. When I was attempting to make up my mind between cars, he was extremely patient with me and continued to provide excpetional customer service. He was very knowledgeable about the cars the company had available for me with price and accessories. When he was unsure of an answer for me, he knew exactly where and who to go to seek the answers to all my questions. He did not seem to show me vehicles which would increase his compensation, he showed me vehicles based on what I was told him I wanted. The experience I had at Auburn Chevrolet with my salesman Brent was the best I've ever had and I would recommend Auburn Chevrolet to anyone with a extra referral to Brent for a sales person. He was able to find me a vehicle that I wanted and am extremely happy with.

nepperhart

Dec 1, 2013

Bought 2 cars from this dealership and both opportunities have been amazing they are very down to earth and not the typical stigma of a car sales person

Lesli

Nov 4, 2013

The Auburn Chevrolet team was wonderful to work with! We were looking for a new car for our daughter and Pavel was able to work with us to make it happen. He was friendly, knowledgeable and professional!

kuel86

Nov 3, 2013

Great buying experience at Auburn Chevrolet! Everyone was super friendly and no one as pushy with sales. I felt like I was making the decisions and they went out of their way to accommodate my needs and wants. Thanks guys! A+

gocougs02

Oct 28, 2013

I want to preface my comments about my Auburn Chevrolet experience by stating that I have had many negative car buying experiences from multiple dealerships where people dropped the ball, made it difficult to do business with them, failed to fulfill on commitments, blatant lies, etc.Auburn Chevrolet on the other hand provided an outstanding experience for me by doing business with me the way I wanted to do business, provided great service, and met all of my requirements. The great service started with Pavel from the internet team, was handed off and continued by Dylan in sales, and wrapped up by Joel in finance. I had a challenging scenario needing to trade in two vehicles with significant negative equity on top of moving, plus a very busy work schedule which required me to communicate almost exclusively by email. They found a couple of Equinox that met my requirements and helped me out of my predicament, got me an amazing rate with nearly nothing down while I was able to continue through my normal work day without thinking about my vehicle purchase. I couldn't have asked for a better overall experience.

danlovesdiane

Oct 17, 2013

I would highly recomend Pavel Hrabinsky at Auburn Chevrolet.He was so easy going and made the 2 hour paperwork experience almost pleasant ;)I would specifically request to work with Pavel again, a truely honest no pressure salesman who has the customers interest in mind.By the way, The Volt ROCKS! We have had it almost 1 week so far my commute is 30 miles 1 way. I found a plug in our parking garage, and by the time I am off work it's ready to take me home. It looks like I'll be averaging 250+ mpg. AMAZING CAR! That just scratches the surface of why this car is so good, everyone should learn about this car and go test drive one. I highly recomend Auburn Chevrolet for that. Thanks again Pavel.Sincerely,Daniel

ktcooper02

Oct 9, 2013

All the guys we worked with were great! Easy shopping experience with the Costco Pricing; no haggling over price. Everyone worked to get us the best deal possible from trade-in to financing. Pavel was very knowledgeable about each vehicle and showed us how to use all the features before leaving. Vehicle(s) were nice and clean before we drove home.

2000protector

Sep 16, 2013

took a road test of a 2013 silverado 2500 HD 4x4. liked the way it drove, very smooth. Andrew seemed to be knowledgeable about truck.my reason for giving a OK on price was the price of the trade in that I was quoted for my 08 Jeep Grand Cherokee and 97 Dodge Ram.But overall I am happy with the new truck, Andrew did step up to the plate to partly cover the cost of the tonneau cover and bed lining.Also giving us at cost to have a aftermarket GPS installed by ADC Mobile.Thanks AndrewKevin Savisky

davestam

Sep 7, 2013

Pavel was friendly, knowledgeable, great to work with and someone a person would love to have as a friend. Mike also was very personable and knowledgabe and made sitting through the contract process a good experience. Both men are to be commended for knowing their craft and their ability to work with people. Keep up the good work

Estes93

Aug 5, 2013

Dylan Titus was an awesome sales associate, he was knowledgeable, and he got me into a great car. answered all my questions i had. and he deserves a 10/10!Mike Desantis Was awesome this was my second go around with him and he was better then the first time we met (which was hard to beat) Easy to work with and helped with getting me into a good car. Both guys are 10/10 Awsome work keep it up!!!!

gdnelson39

Jul 16, 2013

The staff at Auburn Chevrolet was very considerate to my wife and I since we didn't know what direction we wanted to go (trade in one or two vehicles...get a car and keep one, or trade in two and get a truck). All were very patient and helpful with us while we were making this decision. We felt no pressure to buy but that they were there to help. Once the decision was made, they found what we wanted with all options and color. The truck has not been delivered yet, but feel the outstanding service we have received will continue after we take delivery of the truck. And yes, we will recommend this dealership to our family and friends.

wulfgar01

Jul 10, 2013

I walked in and said they had 3 hours to get me out the door in a new car or there would be no deal and they delivered in 2 1/2 hours. Awesome.

daivonyoung

Jun 30, 2013

From the moment we came into the dealership, we were welcomed and greeting with a friendly smile. We enjoyed our visit with Pavel as he was very humorous and made the time pass!

Skleinert

Jun 27, 2013

Salesman provided a good service, was very informative, and was helpful through every step of the process. I would recommend others to him and this dealership

dsleblanc

Jun 26, 2013

I want to thank the team at Auburn Chevrolet for all their work getting me the car of my dreams. Although I was out of town, they made the purchase a painless process. Thanks again!!

erikajohnson2013

Jun 25, 2013

Everyone from the Manager to the sales staff where incredible to work with. They pulled together and worked some magic with my trade in even when another Chevy dealership passed me over. I have never had such an easy experience buying a vehicle. I didn't just feel like a number but a person. Everyone was very friendly and had great attitudes. I have recommended Chevy of Auburn to at least 3 people now.

Nicolekelly

Jun 25, 2013

Greatest service we've ever received at a car dealership. Usually the workers are all about themselves, but everyone is so friendly! Shannon made it so easy for us to find the perfect car and she stuck with us even through setting up our onstar. Joel did everything in his power to get us the best deal on the car and he did that exactly! He gave really good advice! Once again everyone we spoke to here is amazing at what they do! And they always leave you smiling or laughing. They also stayed late to make sure we could get our paper work done that night so we could come in the next morning and just pay! Best service ever, and we will come back!

drewbiehd

Jun 25, 2013

The team at Auburn Chevrolet is great! I had the pleasure of working with Pavel and Joel on my new car purchase. They worked with me on the numbers and options until we were both satisfied. I would recommend anyone looking for a new/used Chevrolet to head to this dealership at least once in your shopping quest for a car.

ARFOR

Jun 24, 2013

The purchasing process was very smooth and the sales staff was friendly. I received a fair offer on my trade-in vehicle and we were able to negotiate a price on the new vehicle without any hassle. The best part of this experience, was that the sales staff listened to what I was asking for and then moved efficiently to that goal.

andeefrench

Jun 17, 2013

I shopped around for the purchase of my new car and was more than satisfied with Auburn Chevrolet! Kind staff and an excellent value for my trade! Actually make you feel they are happy for you and your purchase whereas other dealership sales teams were too much about the money in their own pocket! Auburn Chevrolet has a new customer for life for my Chevy purchases!

gen

Jun 14, 2013

Received great service. Got exactly what i was looking for, without stretching my budget. Most important it didnt take long. I will definately do more business in a future

echo1212

Jun 13, 2013

shannon was great! we would go back to this chevy dealership for our next purchase.thank you for treating us so well; it was very enjoyable.

Tmglass

Jun 8, 2013

I got a call from Shelley, regarding our 11 silverado, said they had a good deal going on. I talked to my wife and we agreed on taking the half hour drive and see what's up. I originally bought my 11 silverado from them and I knew they don't play games and beat around the bush. Andrew was our salesman. He was very courteous and helpful. We walked that lot for well over an hour, as I explained my needs in a truck. He was very patient and showed me all the options I had. Once I picked out the truck we talked numbers. During our numbers talk I got to talking to the sales managers, Doug and Mitch. Great guys! Lets just say, with the help of the managers and awesome finance guy, mike, we left with a new 13 silverado! They gave us the best deal I have ever seen! By far in my history of vehicle purchases, this is the best one EVER. I will never go anywhere else to buy my Chevys!! Now if I can convince my wife to buy a Chevy car, we will definitely be back to see them! Thank you!! I love my truck!!

ikedore

May 31, 2013

We want to thank Faiz Hashmi for his outstanding attention to detail in helping us select a new car at Auburn Chevrolet.From the moment he introduced himself to us he worked tirelessly to assure we got the type of car that would suit what we were looking for.He went above and beyond our expectations to be sure we were satisfied with our selection and made it a real joy to do business with him.Faizs demeanor during the entire process is one of the significant reasons we decided to buy our new car at Auburn Chevrolet.We will highly recommend Auburn Chevrolet and Faiz Hashmi to our friends and family.Elwood & Carol Dore

Dirtbike220

May 30, 2013

No nonsense sales. Straight to the point. Fair price. Great service. Time saving car purchase. No funny business, like....raising the price at the last minute.

warus939

May 28, 2013

I am very hard of hearing, but Harvey Weybrew understood and was very helpful in helping me to acquire a vehicle of my choice. He also was helpful in consulting with my Son during the selection process. I pray that he doesn't catch cold from all the rain that we had while inspecting the automobiles I was interested in. The Finance Dept also was a great help in getting me the 0 % interest rate. I thank them for that. I like doing business with Auburn Chevrolet because they have a great Service department and everyone is very friendly. They are always ready to help in any of their departments. This is the second new car I have purchased from them and I would definitely recommend them as the dealer to go to. If you want great help see Harvey.

sricka01

May 27, 2013

Andrew was short, rude, passive aggressive. Told me to "hit the door" for declining to fill out credit pull on a soft quote written on scratch piece of paper. I spent an entire afternoon at this dealership in good spirits and it was all spoiled in the last 5 minutes by a sales punk named Andrew Bothell. That boy needs to be FIRED!!! I was initially approached by Rowland. An older laid back gentleman that was very accommodating - great guy. We went on several test drives and I really enjoyed the manual transmission models. Rowland was new, so he occasionally asked Andrew for which options were available for the LT1/2 LTZ types. I noticed right away that Andrew was short and seemed agitated to the both of us. It was borderline offensive. Andrew was visibly annoyed by having to locate car keys and perform inventory searches to find comparable models. The demo car they expected me to like had many interior key scratches, and I didn't want a dirty scratched up demo car. So I kept looking at others.Meanwhile, I told Rowland that I was undecided but I would still go ahead with a trade-in appraisal. When it came time to appraise my trade, Andrew asked me what my payoff balance was. My payoff has no bearing on quoting me a trade in value. Let ME worry about that. I said, above $20k but below $30k. Andrew didn't appreciate that much and went to go look at my trade. Meanwhile Rowland is trying to input my information into "vinsolutions", but ran into a snag.Andrew comes back ridiculing me for not giving him my payoff amount. Just being a big drama queen about how this was impacting the ability to make a sale but he still managed to quote a lowball offer. I said that won't work for me. He gets all huffy and runs back to the manager. Rowland is chit chatting with me when Andrew returns and tries to school me on tax credits equal to the sale price and that "allows" me a good deal because it's essentially a free ride on taxes. I said yes, but that is something I already paid for. At this point, Andrew was taking over negotiations.Once more he comes back and tells me that he will give me a CRUZE for $21k after $1500 rebate, and low trade for my car. I wanted to make sure I was clear on the verbal offer because that price seemed awfully low for a new LT2 model and we were only working on blank piece of paper. so I clarified "This is for the LT2 that would have to be shipped here?" He said "no, I thought we were talking about the demo car". I said "no, that car didn't appeal to me". This time he steps back and offers me $2k extra for my car and $23,5k for the CRUZE that needed to be shipped in. I thought this was more in the ballpark, but the offer was nothing concrete. We were working on a piece of paper - no VINs involved, etc to help keep the negotiations clear. He was agitated and unprofessional on his 4th return. I had several other clarifying questions about GM memorial day rebate offers that might be in lieu of APR promotions. Again, Andrew couldn't provide concrete rebate specifics to how it applied to the deal. I was looking at combined APR offers. I have personal rules to NEVER sign contracts same day. I wanted to go home and think about the new offer on A.) car that I cannot see B.) whether or not the deal warrants me looking into talking to my bank first. *MELTDOWN*He was pushy to commit to submitting a credit pull without confirming VIN reservation. I don't pull credit FIRST without price in formal writing based, not generalized promises and scratch estimates. I'm considering filing WA state AG complaint for this little stunt.As far as I was concerned, we were still negotiating VINs and prices. I hadn't even gotten confirmation of color yet! It was 6pm. I simply asked "What time are you open tomorrow, I understand Rowland won't be here". He pulled the paperwork away from me, starts mumbling passive aggressive nagging sentences about trying to pull me a deal and I'm wasting his time. I don't play that reverse psychology guilt bs.. Andrew starts closing up, in general terms told me to leave. Before I could even process what he was rudely saying to me I reactively slammed the palm of my hand on the desk and loudly asked "Are you fu%$ng serious right now?" 0_oYes, yes indeed he sure was telling me to leave. I was absolutely stunned! Andrew reiterated for me to quote "hit the door". Dude you just cost your employer a SALE. I have TOP TIER credit score enough to buy two cars from Auburn Chevrolet. I later find out from WA state business records Andrew is related to the dealership board chairman, which explains why nepotism allows Andrew to feel superior to act this way to a potential customer.FIRE ANDREW BOTHELL!! If your staff can't handle the stress of letting a customer decide and make informed credit decisions he has no business being on the floor of your dealership! NO dealership employee is going to interfere with my right to determine when I'm ready to drop $26k, or when to do a hard credit pull, and it definitely won't be from this unprofessional jerk..

jkmack77

May 26, 2013

Just last week my husband and I ran into a unforeseen event where we needed a good reliable commuter car. We had no money set aside for this and weren't even sure we would qualify for a loan. I heard about Chevrolet of Auburn from my Mom who had a great experience with Pavel and she recommended that we check them out. I looked on-line, found a car that was perfect for us and e-mailed them around 7pm one night. Pavel e-mailed me back with-in 20 mins. We continued to e-mail back and forth until the next day, because I didn't want to waste anyone's time if we would not qualify. Pavel kept reassuring me no matter what, we were not wasting anyone's time. My husband and I have been to multiple dealerships through out the last 7 years and have never been treated with this much respect. For most dealerships, we are just seen as money signs. If you look like you don't qualify, then they don't really try to help and just move on to the next person who looks like they will make a good profit off of. Not here, to be honest they basically broke even with the car we bought. Pavel worked with us for hours trying to get the payment where we could afford it. He was never pushy and really just laid back which made the experience so great! He never once made us feel bad about not having money down, but understood and was sincere to our situation. After we agreed to buy the car, we went and spoke with Joel the finance manager. Here is where they usually get "get ya". The finance manager... This is where they tell you, well we can't forget about "this" charge or "that" charge which all ends up making everything way more expensive then you ever imagined. I was completely nervous going into Joel's office, but was shocked!! Joel was unbelievably nice and compassionate to our credit issues. My husband and I are far from perfect and had somethings happen over the last couple years which made us have to file bankruptcy, which in the end ruined my husbands great credit! Joel saw this and was so reassuring that we could get our credit back up, He spent almost 2 days talking to the banks and working with them to drop our interest rate and keep me as a co-signer on the car.. ME.. A Co-signer!! I couldn't believe it, every other dealership said I couldn't be on the car.. It killed me and my credit.. Joel knew how important it was to keep me as a co-signer so my husband and I could reach our goal of GREAT credit again some day! I have never once recommended a car dealership, until now!! My husband and are still in shock, not because we got another car, because these 2 people worked so hard for us when they barely made any profit.. I didn't think this still existed. Thank you Pavel and Joel for such a wonderful experience! You honestly gained 2 customers that will always come back to you two!

Would never go to Auburn Chevrolet

May 24, 2013

Everybody is entitled to their own opinion I've had a bad experience at this dealership as well purchased a truck from them and had it for six years went to trade it in on a new vehicle and i had told them that I had purchased my trade-in from there Dealership they began to remember the vehicle and told me that they Would not give me much for my Trade-in because they knew what the previously Owner had done to it before they sold it to me So I would never ever go to this car dealership

bshenberger

May 3, 2013

I highly recommend this dealership. I felt I received excellent customer service and post sale support. The staff was very friendly and knowledgeable and the dealership environment was clean and inviting. The sales staff are low pressure and comfortable to deal with. They answered all my questions and have even called several times since the sale to make sure I am still satisfied. My sales associate Shannon was great, informative and helpful. I will definitely return to Auburn Chevrolet for my next vehicle.

Jonnyfly

Apr 26, 2013

Troy and Pavel both were very helpful and we were able to negotiate and great price and even helped work out a deal for new tires. Thank you guys.

creoj1

Apr 24, 2013

I am very pleased with the service I was provided when purchasing my new Spark. I felt no preasure from the sales rep, and the finance manager was very helpful as well. I bought this vehicle for my son and he is very happy with its performance. I would not hesitate to buy another chevy product from Auburn Chevrolet if I were in the market for a new vehicle.

konsta

Apr 14, 2013

I would highly recommend this place. Our experience was really amazing. We worked with their manager Troy Bice. He was very helpful and really fast person. Sometimes he tried to give us more information than we need, but I think it will be very useful for people who do not know exactly what they want. And the fact that he and they was really fast is very important. Because we wanted to get a financing, so we hadn't do almost nothing. Just provide all necessary documents and that's all. Second thing that I want to highlight is that these guys do know their business and understand who can become their customer even if he doesn't have enough credit score. My wife and I as newcomers we don't have enough credit history, but we are working hard (well, my wife works at home, but who can say that it is not a work). And we need additional car to be more flexible, to go out with our kids, for my wife to be independent and start to work (we hope that she will work at the airport), etc. But anyway, it is not history about our family, it is about Chevrolet Auburn. So we were approved and got the new car at the same day. Sure, because of financing and some additional items (like GAP insurance - cool stuff I have to say) we will pay much more money than the price of the car. But I prefer to be covered and protected from all sides. And this is the USA. You have to work hard. BTW - we arrived in the country just 7 month ago. And before I have never had a new car, always only pre-owned. This is our first new car and I am pretty sure that our experience will be awesome, as was our trip to Auburn Chevrolet.

johnsra

Mar 4, 2013

I came in on a newspaper ad. I was treated with genuine concern for my needs. Although the ad unit was not what we decided on, pricing was fair for the unit we choose. Jason made sure we had plenty of time to make a choice and there was no pressure to hurry. Jason's ability to answer questions about our vehicle was a lot of help and made the process go faster. Everyone we came in contact with at Auburn Chev was very pleasant and helpfull. Thank you for a great experience. Bob Johnson

jls64

Feb 20, 2013

Pavel was my first contact and salesman that I worked with through the process. My first impression of him was good. He had a great personality and he listened to what I was wanting to do and never strayed away from my goal. He did everything right with professionalism. I'm glad it was him that I got to work with. The financing had abit of a problem that had me concerned about our agreement.But after meeting with Doug Bivens he corrected every issue and in a timely manner. I appreciate the way he handled the situation.So to the Auburn Chev crew.....Thank you!Jeff Smith

Kiighi2001

Feb 2, 2013

Pavel is a Great Sales Consultant and would definitely recommend sending friends and family to see him on their next vehicle purchase!!! Great to deal with and very professional !!!

fane stevenson

Jan 27, 2013

My name is Fane Stevenson and my wife Roseann and I had a great experience on purchasing our 2011 Chevy HHR last thursday January 24,2013 at Auburn Chevrolet.I had contacted Jason Rigby by internet and telephone that was pleasant.That thursday morning I called to confirm the 5:30 appointment and talked with Shelly,and had a good feeling about Auburn Chevrolet already based upon these two phone conversations.Low and behold,upon our arrival for our 5:30 appointment,we were greeted with such professionalism and friendliness that our worries of getting a car soon faded away.Mr.Pavel was very helpful,courteous and attentive to our needs and desire to have the HHR. Mike in financing did an awsome job in explaining our terms and loan in full detail to us.It was cold and rainy outside and one of the other gentlemen there even made a fresh pot of coffee for me. Talk about a "GREAT" bunch of people and that best describes the staff at Auburn Chevrolet. Thank you all so very much,and we will always continue to do business with you.Happy new Chevy HHR owners,Fane and Roseann Stevenson

jonesk1075

Jan 1, 2013

My husband and I went to Auburn Chevrolet to look at trucks for him. A guy came out and showed us around a little and let us wonder and look at what was on their lot. Another salesmen walked by and told us since we are looking at trucks a guy just came in this morning and traded in his 2011 Chevrolet crew cab (which is what we were looking for, fate; I think yes) we went to the back of the lot to check it out, because it hadn't been cleaned or priced yet, we drove the truck and fell in love with it. We came back from the test drive and did all the paperwork, Jason walked us through everything and treated us like we were the only customer. We next dealt with Joel, who was great also he walked us through all the numbers and explained everything to us, and due to it being Sunday night, he said he would contact the banks in the morning to secure a loan for us, which he did. All in all we maybe spent a total of 3 hours at this dealership with superior service. And last but not least, Vinnie the salesmen started up the truck with the remote when he saw us pull into the lot to pick it up, came out to meet us and went over all the stuff about the truck and how everything works. We went back inside and made sure everything was secure with financing, everyone shaked our hands and said Thank You. Great place! I will definately purchase from them in the future. Thanks guys!!!Kimberly Jones

Bucket6762

Jan 1, 2013

I highly recommend Auburn Chevrolet / this is my third vechicle purchased from them. Jason and Joel were awesome to work with- Jason was very nice and easy to talk to about the car- I got very emotional and was given time to understand everything . Thanks again- I love my new 2013 Chev SonicRebecca Veit

Parmenter

Dec 21, 2012

Both on the phone prior to going to the dealership, and once at the facility Jason was very courteous and professional. Throughout the sales process and the brief need to return to the dealership for a followup visit Jason handled himself in a way that makes the customer feel like someone of value to the organization instead of someone to be hustled through the process. None of that gamesmanship that is often expected of the automobile sales experience. I'm pleased.

helen.sprinkle.3

Dec 16, 2012

Didnt expect this to be such a funny experince and late in the day,at that.. the f&i guy was the best.............jason our sales man was 1st class. the salesman that lined the deal, for got his name.....was a non car guy, we could have walked 2 or 4 times but ole jason held the deal. and we all laughed the whole time is their any thing better than that over all we hope to come back and buy a pick up next yeargreat job people we will recomend ever chance we getMERY CHRISTMAS TO ALLMARK & HELEN SPRINKLE

kawilliams06

Dec 2, 2012

As soon as a i got a call from Jason Rigby about the Equinox I knew it was going to be a pleasant experience. I had requested additional info on the vehicle from three local dealerships and Auburn Chevrolet was the only one that got back to me with a day. Every experience that I had with each of the individuals at the dealership, met me with a hand shake and a smile. I will most definitely recommend Auburn Chevrolet to anyone looking for a great vehicle and an absolutely wonderful staff. I wish there was a better way to thank the dealership with everything that we asked for and more.

Tim DeLuca

Nov 28, 2012

If not for Kate I would not have come back in after my first quote. She really put the effort needed to close the deal.

joyceguieb

Nov 28, 2012

Thank you Pavel for really great job. My wife is so happy, that she got what she wanted. I would recommend you to my friends and family.

JosephStClair

Nov 27, 2012

Car searches are always trying and you almost always have buyers remorse once leaving but at Auburn Chevy the Sales team, especially Jason Rigby made the entire process very enjoyable. I simply gave my requirements to Jason and he found many options that eventually met my requirements. Never was I ask to do more than review some documents on-line then come in for the finally paperwork was the decision was made. I sincerely appreciate the effort given at Auburn Chevy to make my vehicle purchase successful.

Satisfied

Nov 19, 2012

I just bought a new Chevy Cruze from Josh, one of the internet sales people. Josh was friendly, knowledgeable and helped me get into my new car with ZERO hassle. I will be returning to buy my wife a new vehicle from Josh and the guys over there, we had a great experience!

Don Santerra

Nov 19, 2012

Went in to look at Silverado and Jason didn't pressure me at all helped me with my financing and I got a new Silverado he worked it into my budget to make sure that I was happy. A

Elmerowl

Oct 22, 2012

I decided to take advantage of the Costco Auto buying program as a friend has done the same several years earlier. I contacted Costco and they gave me the name of a dealership close to my home so I went to them to see what could be done with respect to a Certified Used car. Without going into any detail I left that dealership not feeling very good about the experience. I called Costco back and asked for another partner dealership with whom they work. They gave me the name of Auburn Chevrolet. I called Jason Rigby, explained my situation and made an appointment. Jason and I had a conversation as to what they could do for me due to the fact that I had gone into bankruptcy 5 years earlier, after a lay off at a mortgage company. He then introduced me to David Vincent, and both Jason and David walked me through what my options were with respect to how the Costco program entered into the equation.Honestly, as my bank turned me down for an auto loan I was skeptical that anything could be done, but dealerships deal specifically with lending institutions that are more willing to carry a car loan. At that time it didn't matter as I wasn't planning to purchase anything until my birthday in December.David took notes as to what I wanted and we reviewed the catalog which shows all of the options of all of the Chevy Cruze models. As it turns out the Chevy Cruze LS offers most of what I wanted as I don't need things like cruise control, electrical seats, heated seats, extra chrome but I would have liked heated exterior mirrors, and most importantly Leather seats and mechanical sunroof.So as time passed Scott Reed, the nuts and bolts paper guy, heard our conversation and offered that those options could be added at my expense. So here we go, they had a 2013 new silver LS, thought I wanted blue, but now love the silver. Secondly I was able to choose the exact leather interior color, not stock, which pleased me as well as a reasonable price for the sunroof which is on par with what the factory charges. Needless to say they gave me a fair trade in and with a cash deposit, I drove a brand new 2013 Chevrolet Cruze LS home. I see it a win win, they were less a car in their inventory for the final quarter and I got what I wanted. I'm happy but admittedly it took a while to get over the fact that it's my second brand new car ever and I spent money on myself instead of my grandson's.Other than the time frame which it took to complete the transaction, I couldn't be more pleased with the final price, lending rate, monthly payment amount and service from Auburn Chevrolet. Thanks guys.

Lbergam

Sep 23, 2012

We had a great experience purchasing our new Equinox from Pavel at Auburn Chevrolet. He was very upfront, honest, courteous and fun to deal with. He always trusted us and greeted us like friends when we were there, which is not the case at other dealerships. We were happy to leave with a new vehicle, the next morning. We are happy so far, and the dealership has been good to deal with during the purchasing process also. Pavel is great working with customers and we will for sure recommend him to family and friends when they are looking to purchase a new vehicle. He should be recommended for promotions and special recognitions. He rocks!

13421342

Sep 18, 2012

Friendly and helpful. They sold me a truck I truely love, for a price I was happy with. The overall experience was speed and they had me out the door driving my new/used truck and not sucking up my whole day going back and forth on the price.

chanceshipman

Sep 4, 2012

Ryan and the rest of the staff at Auburn Chevrolet were responsive, effecient and friendly. After a busy day and several people purchasing vehicles, it was almost 10 p.m. before I made it into the business office and Ryan offered to go and get dinner. Ryan knew his product and provided service that went far and above what's standard at every other dealership in town. Thanks Ryan!

diane.hawklewis

Aug 25, 2012

Ryan was great to work with. He is very friendly and knowledgeable about the car I was interested in. He worked really hard to get me a good deal. Scott was fantastic at taking care of all the paperwork. All I had to do was sign papers. He got me an excellent financing rate. You can't go wrong buying a car from this dealership.

spider231

Aug 25, 2012

I was very impressed with how smoothly and quickly everything went.Communication was excellent. Jason kept me informed through every step of the process of buying my car. Everyone was very friendly and informative. I love that there was never any pressure. After visiting other dealerships I was excited to go back to Auburn Chevrolet and make my purchase. Great selection of cars

jeffahern

Aug 12, 2012

This was a horrible experience. I found a 2010 Doge Challenger that i loved. Well they quoted at at 12% intrest and 0 down and $525 a month...I had the car for 8 days. each day i called the dealership 2 to 3 times per day asking if its a done deal on the eigth day they called me back in and the intrest jumped from 12% to 19% and $500 down and $545 a month.. I thought that was really shady so I said look thats not what we agreed upon, and i gave the car back. I had that car for 8 days.. i fell in love with it. But i didnt want to get Screwed. well like a week later I said look I'll take the 2nd deal. well i had to cancel the appointment because something came up. I sent an email stating so. Then i get a phone call from the salesman Saying hey my manager doesnt want to do any more work on this unless i come in because i was a no show even though i did let them know. the salesman acted like he was doing me some huge favor by even talking to me. the customer service that i received was a joke. I was approved for a fully loaded 2012 Dodge Challenger with a much lower intrest rate from a different dealership. I havnt gotten a new car yet because i had my heart set on the one.UPDATE:Auburn Chevrolet contacted me after learning of my bad experience. Since then I delt with Jason Rigby and Scott Reed..They totally made this right...I received a better deal and they were really nice.I am a proud owner of a Dodge Challenger the one I wanted...with a pretty great deal...So would I recomend these guys? Yes but not to say anything bad about different guys there but Jason Rigby and Scott Reed were the 2 that went above and beyond to make certain that everybody was happy...Just one more thing... Scott Reed and Jason Rigby are the two that really turned my expeireince into a positave one.. Thank you both ...

kcransto

Aug 9, 2012

I came in yesterday with no expectations of actually getting a vehicle. As I had mentioned to Ryan on the phone, my encounter with another Chevy dealer last weekend left a bad taste in my mouth and what they told me regarding the purchase of a new vehicle dashed all hopes of me getting into one for at least another year. Ryan assured me that he could make it happen for me - I still didn't believe it until I went through the process last night. It was virtually pain free (except my new car payment) - and I wasn't pressured nor did I feel that they were trying to pull one over on me. I respect the up front and honest dealing with him and the finance manager - I'm very, very impressed and will definitely recommend Auburn Chevrolet to everyone! I know where I'm coming back to when I'm ready for my new Camaro!! Thank you again for the great service!!!Sincerely,Kim Cranston

jessegaskell

Aug 4, 2012

I recently purchased a 2012 Chevy Tahoe Hybrid. There aren't very many around, so finding exactly what my family wanted was difficult. Auburn Chevrolet, and specifically Jason Rigby, was the only dealership that I talked to that were more interested in getting me what I wanted, no matter what, than trying to talk me into a conventional Tahoe, a different color, options, etc. They were ultimately able to locate what I wanted in Oregon and had it delivered the very next day. I highly recommend this dealership. Great service, no pressure, no hassle. A perfect buying experience.

Tusack

Jul 31, 2012

When you walk into a dealership you expect to be harassed by the sales guys. My experience at Auburn Chevrolet was the exact opposite. I was greet with a friendly and informative staff that helped me sort through the many options I had when buying my car. Overall it was a great experience and I will likely buy my next car from Auburn Chevrolet.

Steve12849

Jul 30, 2012

We knew from past experience that Auburn Chevrolet was our first choice from which buy a car. Brad Gerber was our initial contact; he let us test drive an Equinox. After we decided on the Equinox, Andrew Bothell was then our sales contact. He helped us through the difficult sales negotiation process. We were able to come to a mutually acceptable compromise on the price. He conducted himself in a professional and courteous manor at all times. We will definately recomend Andrew and Auburn Chevrolet to anyone who is in the market for a car.

tlynx

Jul 8, 2012

I was very happy with the sales crew and how they did everything possible to make getting my new silverado as easy as possible. Everyone there was very friendly and professional through and through. Any concerns I had about buying my truck were quickly taken care of and drove away feeling great about the whole experience. Without hesitation I would recommend auburn Chevrolet to any of my friends and family

hudson007

Jun 25, 2012

Great experience and great price on my new Suburban! Pavel, my salesman, was not pushy and really did his best to make sure we were happy...

ralphcummins

Jun 19, 2012

My name and number was given to three vendors. All of them phoned and invited me to their dealership. I went to Gray Chewvrolet first and spent 20 minutes looking at cars in their lot and not once did anyone even come out to talk with me. I left and emailed them my experience. I never heard from them again. Second I went to Hazelwood Chevrolet. The salesman there was courtious but boring with a lot of blah, blah, blah. I also didn't feel he was trying to get me a decent deal. Jason gave me a price over the phone and told me to come over and he would show me the pricing. He also stated he was friendly and not pushy. I also got a phone call from some gal from Auburn chevrolet checking to see of Jason was following thru. I drove over there and he was friendly, courtious, and knowledgeable. He showed me everything on paper as we went so it was easy to follow. There were no problems. Things could not have gone better. The trade in was better, the price was better and even the finance charges were a little less than the other place. Ingo came out and introduced himself. Then we went in and did the financing. He alsowas pleasant and professional. I have bought a number of vehicles in my lifetime and this was as good or better than any of them.Sincerely,Ralph Cummins

Marilyn K

Jun 10, 2012

I had a very good experience with Vinnie. He was very friendly and cordial. I have always been happy with Auburn Chevrolet as a dealership. Every time I have been there to get my car serviced all of the staff are friendly, smile and say hello. That is a great feeling even if you are just getting an oil change...Thanks to you guys for my new Malibu...............I love the car!!! question...did you spell Vinnie's last name wrong above???

powerdog

Jun 8, 2012

I went this dealer for a car i seen on the web for12999. when i ask the price on that car salesmen said 19500.00. when i told him i saw it on the web for 12999.00. he said prove it. like i walk around with a computer all the time so he went inside and came back out and said i was right i test drove it. work just fine i left my contact info and left called back later to work on the price they seemed pretty up set that i even ask that question of lowering the price. then sales guy hanged up on me so i called back to talk to the manager. he made an excuse for the salesmen grandmother died recently. even if this is true that is no excuse to hang up on a customer. all he had to say is i will see what i can do for you but no he had to hang up on me then the manager said if you want to buy the car for the price of 12999.00. i had to do it that night or the price will go up i checked the next day price went to 18000.00+ i will never buy a car at auburn chev and i will go out of my way to tell people don't buy a car at that place

jmatheso

Jun 8, 2012

Did the entire deal over the Internet via email and phone. Purchased site unseen but well researched and they trusted my word and photos for my trade in. Agreed to prices without hassles and I thingk both parties made a fair deal. What a concept. These are honest and straight up folks and it was a pleasure to deal with. They got my new truck prepped with some aftermarket products that I needed added from a third party and it was all ready when I arrived from Alaska to pick it up. Two months later I already have two cross country trips and 9000 miles on the truck and couldn't be happier with my choice to purchase from Auburn!

bugwise

Jun 7, 2012

Kristea what can we say? You listend to what we were interested in. Did not play games. What a refreshing thing as you were not our 1st but we were happy to be yours!Daughter loves the car and you made it so easy and fair! Anyone needing a car we highly say see Kristea! Cheers Kevin and Sandi!

Bryan Wheat

Jun 5, 2012

My overall experience was excellent. I did get a good deal on the new car and the best price I feel I could of got with my trade in which had a branded title. Scott Reed was excellent and actually fun to work with. Phone calls were returned quickly and he was not pushy or fake.

txnsoldier51

Jun 1, 2012

Great service! Met me with the car ready for a test drive. Was very concise with the details of the sale. Very friendly sales people and kept me informed during the whole process. Would definitely recommend to friends.

mikelafrance

May 27, 2012

Buying the car was the least stressful exprierience we have had so far. What Jason told us actually happened with no surprises except for good ones. We were not going to trade in our Escalade but were able to trade it in to pay off the balance. We were so use to being told one thing by a dealer and then getting there and having to pay more out of our pocket at the last minute that if they had asked for more money we would have left without the car. The only thing that we did not like was the car had 197 mile already on it. We showed it to our brother in law and he is considering coming in to your dealership for his next purchase.

deannaearney

May 25, 2012

Julie was a big help trying to get me into a new car on my budget. She went out of her way to make sure my experience was easy and making the " art of the deal " very comfortable and satisfying. Thank you very much for making the experience of buying a new car totally stress free. I really appreciate that .... - Deanna Earney ( Sonic )

John VanRuth

May 18, 2012

Purchasing a used 2008 Chevy Aveo from Auburn Chevrolet was a positive experience vs. experiences I've had at other dealerships in the past. While test driving the vehicle Scott Reed answered all my questions and accomplished vehicle prep and paperwork in a timely manner.Jason Rigby gave me a follow-up call approx. one week after I purchased the vehicle; I mentioned to him that I had received a "check engine" light a couple days after getting the vehicle. Jason asked me to bring the vehicle in for evaluation, he also stated he would arrange for a loaner vehicle if needed.My vehicle needed a throttle body replaced, which was accomplished at no cost to me; plus I didn't have to miss work due to the loaner.Thank You Jason Rigby and Scott Reed. My experience with you and Auburn Chevrolet was OUTSTANDING! I will recommend your dealership to friends and you will hear from me in the future when I'm ready to accomplish a vehicle upgrade.

al morales

Dec 31, 2011

Back in December of 2010 I brought my vehicle into auburn chevrolet for warranty repairs which they would not honor. Due to the verbal mistreatment I received from Auburn Chevrolet, and the service greeter mike in particular, I decided to write a rip off report shortly after my first visit with them. Mike made it clear that he was very angry at me and would seek revenge for using his name and place of work on the rip off report I originally wrote. Just recently I took my vehicle in to a popular tire service company to have my wheels rotated & alignment adjusted. It turns out that 'someone' had previously replaced one of my Goodyear low rolling resistance tires with a generic brand of tire that is NOT a non rolling resistance tires, therefore offsetting my alignment and also causing my car to drive un steady even with an alignment being done. Since my car is only two years old, and under 26,000 miles stil, and I've never once replaced my tires or needed service on them before, there is not a shred of doubt in my mind who took off my tire and replaced it with one that does not match correctly: Mike & his buddies at auburn Chevrolet. Nasty people indeed. If you are looking for friendly & professional service, do not purchase a car or bring one in for service there.

fastlane

Nov 17, 2011

I am very happy with the degree of experience and customer service shown me by Lori and Will. They asked me what I wanted in a truck and then listened to my wants and needs and then found me a truck that fit my desciption. They did NOT try to tell me what I wanted. They listened and took action. They found a truck for me the same day I was in the showroom, at another dealer no less, and delivered the truck that day. When the new truck was missing a couple of details I wanted, Lori and Will had them installed on the new truck at no charge to me. They got me the truck I wanted, in the price range I asked for, and wouldn't say "done deal" until they knew I was completely satisfied. This is my second new vehicle from Auburn Chev and I am impressed with the professionalism I have been shown there. From the salespeople to the servicepeople to the financepeople I was treated with courtesy and respect. I would not hesitate to recommend Auburn Chev to my friends who are looking for a new vehicle. When I am in the market for another new truck I will be back at Auburn Chev to get it. I say THANK YOU AUBURN CHEVROLET! We will be "friends" for a long time!

thk0402

Nov 13, 2011

It was a very pleasant experience for me to purchase an auto from Auburn Chevrolet. Each one of them were so kind and warm, especially, I was really pleased with the sales person name Mr.Robert Posner. He treated me with a respect and kindness from the beginning to the end. He was the nicest sales person I have ever met. I will definitely recommend Auburn Chevrolet to my family and friendsI must say this: Chevrolet should be proud of the Auburn dealership, especially the salesperson, Robert Posner!

Conny Green

Nov 11, 2011

My experience with Auburn Chev. and the representative that I worked with was handled with the utmost professionalism and made for a seamless transaction. From the time I walked through the door, I felt that the entire team (sales reps., customer service, finance dept. and repairs) were all very polite, courteous, helpful and knowledgeable. Purchasing a new vehicle is very stressful, however, that stress was alleviated with the assistance from B. Bowie and the team.I apologize for not remembering everyone, but do want to acknowledge them - perhaps they would be on record within your system.That being said, I have/would continue to recommend Auburn Chev. infact, my neice purchased a used vehicle there and received the same high level, quality of service.Sincerely,Conny Green

RJPOWELL

Nov 11, 2011

People and service was great! Jamie and Darrin worked hard for me, and went above my expecations. So, again I would like to say thanks to all!!

Costafari74

Oct 12, 2011

Best auto buying experience I have ever had in my life.Real peopleReal dealWe will buy from the 4 ever!!!Thank you AUBURN CHEVROLET !!!

ron1234

Oct 8, 2011

Love the internet department thay helped and saved us money we had been shoping for this car and thay had it at a price we could not pass up

unregistered360

Aug 12, 2011

even though salesman made an appointment to show a vehicle the vehicle wasn't there after driviing an hour and then they tried to sell something else

babycare

Jun 16, 2011

Bought a new Chevy Cruze from Auburn and purchased aftermarket leather. We were promised that this would be installed within a week and would take 2 days to do the job. We are now going into the fourth week and no leather install. We have had to initiate contacts with Auburn Chevrolet and we keep hearing the same story 'leather is on order'. Except they had to ask for measurments for a second time after I initiated the third call. When I asked 'If you have the leather on order, why are you asking for this information?', the panicked service rep told me she was verifying information. When we asked to speak to the sales manager a week ago, he spoke to my husband and said he would contact us on Monday with an explanation of what happened. It is now Thursday and no call. I was at the dealership on Monday to pick up my plates and the sales manager told me that the General Manager would call me, but he felt that it was the service people who dropped the ball. We are all human, so just call and tell me you made a mistake. But no, nothing. DO NOT BUY FROM THIS DEALERSHIP, POOR AFTERCARE!!! I will return to Gamblin where I have purchased numerous Chevy products and have always been treated well.

WillieP

Oct 13, 2010

I recommend people talk with Mark Modica in sales at Auburn Chevrolet. Mark will give you a good buying experience. He is not only friendly but honest with you and will help with issues after the buying experience.I did have issues with the wrong radio being in the car when it was delivered. I talked with Tim Graves, general manager, about the issue. Tim was very patient with me and straight. It took some time to work the technical issues. I got a call from Ron Greenlee of the service department letting me know they have the correct radio and that he had researched what needed to be done to insure the radio's integration with XM radio and OnStar. Mark, Tim, and Ron were very customer oriented and congenial in our discussions to resolve my issue. If I didn't have an issue I would have never met Tim or Ron, so I am happy to say that when you deal with Auburn Chevrolet there are good people behind the scenes to work with you if you have issues.There are many Chevy dealers around Puget Sound and people should consider Auburn Chevrolet. They might not have the largest inventory on hand but they can get what you want and they'll work to get your satisfaction.I look forward to have them provide maintenance and warranty work on my HHR.Now, about the quality of their free coffee......... well, it is free.

shawna50

Sep 24, 2010

Bad follow-up and no one gave me their business card. When they called me back with numbers on a truck the voice mail had no return phone number or salesman's name to call back. I had them pull my credit and they told me it was good for 90 days, but when I came in about 35 days later they had no record I had ever been there and had to pull my credit again and fill out an application AGAIN ! My experiance last year with them was very good so that is why I came back. I guess things have changed, too bad....

cgn

May 25, 2010

Dealing with this dealership was one of those horror stories you hear about but is too incredible to actually happen to you. We had been shopping for about a week around our area and on the Internet, and we were set to buy a car today. My husband and I went to about 10 different places, and by the afternoon we'd decided on a car at this dealership. We haggled, settled on a price, and started to fill out paperwork. The kids needed picked up from daycare (at home - 2 hours away), and the truck was going to be in my name, so my husband left me to finish up, assuming I'd be driving the truck home. Well, the salesman saw an opportunity to take advantage of a 'stranded woman' and upped the price AGAIN by $1200, obviously assuming that I was stuck here and had no option but to buy the car, no matter the price. I ended up having to start walking home because they refused to go back down to the previously agreed upon price until we could find someone to pick the kids home and have my husband drive the two hours back to get me. NEVER NEVER NEVER shop here, especially if you are a woman! They will try their hardest to take advantage of what they apparently believe is the weaker sex.

bondjamesbond2004

Nov 11, 2009

My initial contact with this dealer was through their website: so far so good. I requested a complete list of the options installed on the used vehicle I was interested in. Their initial response failed to provide ANY of the information I was seeking. To top that off, the "special internet price" quoted in this email was over $800 HIGHER than the "everyday" price listed on the regular website listing for the vehicle! In my follow-up email, I once again requested the information I had requested in my initial email, pointing out to them that, while I could get the information directly from the manufacturer (using the VIN), that I would prefer to get it from them as a gesture of "goodwill". When they responded, the info. was incomplete, so I did, in fact, have to go to the manufacturer to get it, after all. Since the vehicle was equipped the way I was hoping it would be, I made an offer on the car. While it was a "low-end-of-the price-range-for this vehicle" offer, for this region (Pacific Northwest), it was well in the "middle-of-the-range", nationally. The one, and only, counter-offer made by the dealer, was a "whopping" $300 less than the asking price, on a $20,000 vehicle! BFD! Not exactly what I would call "good faith negotiations".Apparently these guys are still stuck in the (non-internet) 20th century mind-set. I have a whole country to shop in, and I'll go anywhere in the (48) states to pick-up a car. The drive home is part of the fun of getting a "new" car. And a plane ticket from anywhere, to anywhere else in the 48 states is, at most, a couple of hundred bucks. So, to save $5000, I'll spend $500 in airline tix, and gas! They aren't (probably) "bad guys", they just thing that they're entitled to make $5000 (or more) on every sale. I dont' think so! They haven't done anything to earn it, that's for sure. $500-yes, $5000-no. I can find a newer, lower mileage, better equipped car, of the same type/model for thousands less. So can you!

ronnasandner

Jun 11, 2009

Service is always costly. The last time I went for service my seat would not sit up straight to drive in the tahoe. They told me it would be $100.00 just to look at it. Took it to Maxium Proformance on Meridian in Puyallup, and they looked at the problem for free and fixed it for $70.00. The time before that problem I was having heater/air conditioning issues. It would work on and off for months. Auburn Chevy said I needed to replace the whole face heater/air conditioning buttons for $200.00 plus labor. I had it fixed at Maxium Proformance and again the price was great and it was only the fan, not at all the heater/air conditioning face buttons like Auburn chevy had said. Need I say more. Auburn Chevy doesn't have a clue on maintence.

DROC79

May 15, 2009

I had my 1996 Camaro hit by a lone shopping cart when parked at Wal Mart and took it to Auburn Chevrolet to get fixed. My insurance paid for it so price wasn't my concern. However, I was promised the car on a Friday, and instead I get a call just as I am heading out the door to pick up my Camaro telling me the car will not be ready because it's just being dried now. No apologies. Nothing. "Too bad so sad" attitude. So I wait. They call 5 days later on Tuesday to tell me it'll be ready that afternoon. The funny thing is, the secretary then cited a different reason for my delay by apologizing that someone put a finger print in my paint job so it had to be repainted. But wait! Jose said it "hadn't dried yet"...lairs? Someone was. Anyways, I go and get the car and it's pouring rain and the auto body staff went home "early", so a gopher had to give me my car. I take it home, and the next day I notice swirling all over my repainted front fender. Swirls, chips, it looked identical to the original paint on the door. I swear it looked like it was never painted. I called Auburn Chev and the lady asks me to bring it down to have a look, I do and she asks when I can bring it in. We arrange at 11am the next day after I get off school. I show up only to be grilled by that rude snob Jose. He says, quote, "Why are you 3 hours late? I take cars at 8am, not 11am, and you still want your car back on I bet?" In pure shock, I cowered a bit and just said "I told your secretary I had school until 11am." He just said, "Alright." I was disgusted, in fact I thought about just taking my car and not letting them fix it. So, of course, I have never used Auburn Chevrolet again, and plan on keeping that streak.

huming9bird

Mar 29, 2008

I bought my blazer at this dealership because my Aunt referred it. Well when I had to get service done on my car I was very disappointed because whoever worked on my car must have adjusted the seat and they ended up breaking the handle off of the seat adjuster. I had my car for about 2 months before I noticed the handle was busted off and threw under my seat. So I called the service manager at the time and I explained that I just discovered my handle was broken and he said why did it take you 2 months to figure that out? I was shocked that he said that, I told him I didn't have to adjust the seat, that my friend was going to borrow my car and she has shorter legs then me so I told her that the handle was on the side and she couldn't find it so I went to show her and it was thrown under the drivers seat. He said well he couldn't do anything about it and his mechanics wouldn't have done that. So if you want any service done at this dealership please inspect every handle and all areas of your car before you leave or they will think you are a liar if anything is broke or missing.

chevfan1

Feb 4, 2008

My wife and I brought our 2006 Silverado into Auburn Chevrolet's Service Department for transmission work back in January.I must tell you that it was by far the best service experience that we have ever Had!!The staff at Auburn Chevrolet went out of their way to make sure that we were informed of the repairs, costs (excellent prices) and how long it would take to complete the transmission work!!We will have all of our future service work including our oil changes done at Auburn Chevrolet!!!!