Used Cars for Sale at Audi Peoria in Peoria, IL

1timeAudiBuyer

Aug 30, 2016

I had the pleasure of dealing with Lou when I bought my new car. At first we discussed over the email since the location is quite far from where I lived. We discussed the best offer deal and scheduled to come look at the car in person since they had the color but not quite the options I was looking for. Lou brought out the car and it was dirty on the outside due to the weather we been having here. He explained to me about the car and it's features and then we talked about price. We went back forth a little but Lou did everything he could to help get the price I was looking for and the financing I wanted.Everything went perfect from looking at the car and its features to the finance guy and the explanation of all the little details.Audi of Peoria was the place the buy if you're looking for your next car!

dahdlh

Aug 26, 2016

In and out quickly. Excellent customer service. Will continue to do business here.

Marshall

Aug 18, 2016

Thanks to the guys at Audi Peoria they helped me get into the Audi I wanted.

Marta

Aug 11, 2016

Great service , they took care of my Audi A3 and gave me a lender car for as long as I didn't have my own vehicle.

PSwindle

Aug 10, 2016

I just purchased a beautiful new Q5 and my car needed to have an electronic module replaced after about 5days - I'm in IT so understand everything is electronic; and easy to fix if you go to the right place so was hoping for the best. However, I was profoundly surprised how the service department genuinely cared about me and the impact it would have on me with this car issue as I was on my way to Prescott for a four day trip (and of course, a car packed ready to go) This is what real customer service is about and without a blink of an eye I had a fabulous loaner, Amir (be sure to find him at the service desk) helped me with the entire process, he even helped with the transfering of all my "stuff" to a new car and made the process absolutely painless. Non of this: sign here ten times to be sure they were covered under liabilty.. . VOILA I was off without feeling any issue. My car was ready before I got back and it was no issue for them plus they even detailed cleaned my car.., again. Bottom line: these guys / gals at the service department really are exemplary at what they do in taking care of customers. That is exactly how it should be when you need help, they treated me with respect, explained the issues, told me exactly what was wrong and if anything happened again to personally call. Thank you Peoria Audi...you are absolutely above other car dealer's standards in customer service. PS

Mrs. Ed

Aug 9, 2016

We purchased two vehicles from this dealership and we were pleased with the turnaround time in both instances (in/out in 2 hrs.). We felt in control with the terms of our sales contract and never felt pressured. The staff was extremely friendly. Chris, Charles, Jason, and Renee were a real pleasure to work with. We would buy from Audi Peoria again.

Linda

Aug 5, 2016

Mike, our service representative, was very friendly and efficient. The visit was pleasant except for the cost. It would be wise for VW/Audi to consider adding a program for those of us on a fixed income. $900 for a 35K check up was exorbitant even for an S4. I honestly have to warn potential Audi buyers to be aware that its not inexpensive to maintain an Audi although the car is well made and handles very nicely with lots of zip.

Manfred

Aug 5, 2016

The service consultant, Mike Franklin, greeted me warmly upon arrival. My appointment time was as promised with no delays. Since it was to be a more exhaustive service call, Mike had a loaner car ready for me. When I returned the car was ready, all maintenance had been superbly performed and the car was washed and vacuumed. A great service experience and I would recommend Audi Peoria and Mike Franklin to anyone.

chadbag

Aug 2, 2016

I went car shopping on a Friday night by web submission/email. I was looking for an extremely good deal on an Audi A3 after reading about some other VW TDI owners finding such deals. I submitted quote requests to 11 dealers across 5 states in my area, and heard back from most of them. Audi Peoria (AZ) was extremely interested in making a deal and we went back and forth a few times Friday night by email, where I laid out what I was trying to achieve. Saturday morning I got another offer from them by email that was very close to what I had set as my goal, and I decided to take it. A little more information exchange with them, including credit checks etc. and I was ready to buy a plane ticket to AZ. I got the ticket and 45 minutes later was at the checkin desk of the airport. Due to some flight delays, I was at Sky Harbor Airport about 3 or 3 1/2 hours later where Audi Peoria picked me up and took me to the dealership. There we went through the paperwork, finalized purchases, signed the docs, and they gave me a tour of the car. I then drove off, procured a few provisions and some dinner, and set off into the sunset for the 10 hour drive home. All in all a very positive experience. I was treated very well and professionally while on premises, as well as during our earlier email negotiations.

Alexandra

Aug 1, 2016

Did great work on my 2009 Audi A5. It was in pretty rough shape but they made it new again. Thanks

stewdag

Jul 30, 2016

showroom was very nice, and the staff was well dressed and answered questions promply, without pressure for you to buy now and not tomorrow. got the deal I was hoping for and the salesman was great. he showed me how everything works on the car not once but twice when I had to come back to retrieve some glasses I had left in the car by mistake. Dealership is better than most.

Juliana

Jul 25, 2016

Michael Franklin - Service Advisor was very friendly, helpful and knowledgeable.

Kevin Jackson

Jul 22, 2016

Chris and Lou provided excellent service. The finance part of the transaction also was easy and quick.

John Dethloff

Jul 22, 2016

Made contact with dealership and they matched my car needs. Follow up to eventual sale was timely. There was a lot of attention to detail and customer satisfaction. Coordinated teamwork from sales to dealership managers and finance.

karin fourie

Jul 11, 2016

prompt, courteous, friendly and always a pleasure and love my car...

Tracey Hollmann

Jul 5, 2016

Great place to have your car service I recommend

Jodi P

Jun 27, 2016

We had a wonderful experience at Audi Peoria. We have been to dealerships all over the Valley trying to pick our next vehicle. Alex Benson took the time for us to compare vehicles and ultimately we purchased an Audi Q5.

Lawrence

Jun 20, 2016

Bought my 2011 Q7 diesel last year 2015 Have put 40,000 miles on it so far With no problems whatsoever Despite it being a full-size 3 row suv, it gets great gas mileage I have been averaging 28 miles per gallon on the highway Love the vehicle

Mark

Jun 17, 2016

Amir, My service writer was great, did everything he could to save me money and fix my car..

Brenda

Jun 16, 2016

First time owning an Audi and appreciated the information provided and the friendly service. Thanks for fixing the time on the clock! Only advise is have a kids area while waiting for service

Viv

Jun 13, 2016

My husband and I bought a used car from Lou Solomon for our teenage daughter. He was very professional, helpful, and not pushy in any way. Even though we were buying a small used car from him, he treated us as if we were buying the top of the line Audi. We had an easy, comfortable, hassle free experience and in the end, we felt we made the right choice in doing business with Lou. If we are ever in the market to buy another car, new or used, we will definitely look into working with Lou Solomon again.Thank you so much from 2 happy parents and 1 extremely ecstatic teenager.

Martha Maier

Jun 12, 2016

I brought my car in at 7:30 AM to have film put on my windows. I wanted to see if I could wait, and was surprised that my car was done by Noon. It sure helped me a great deal, that I did not have to go home with a loaner car and come back again. Thank you Amir.

Louise

Jun 10, 2016

The total experience of having my vehicle serviced was first class! I was only having a 25,000 mile routine maintenance check but I was made to feel like I was the most important customer there. Great job!

eugene nelson

May 31, 2016

our salesman, Lou Soloman, was very helpful during the purchase. He was also very helpful in familiarizing us with the new car.

Gymmom

May 30, 2016

A great place to buy a car. Our salesman, finance guy and everyone at the dealership were no pressure, helpful and informative about the car and helping us make a good decision.

Stephen

May 28, 2016

Service tech was great!! It's unclear why I have to enter 50 characters.

Krista

May 24, 2016

Mike Franklin is an excellent service advisor!!! He provides exceptional customer service at each visit.

Barbara

May 23, 2016

Drove the Extra Miles for Service, Mike the service manager was helpful and offered great service and information on care and feeding of my A3

Edward

May 19, 2016

Amir and the service team did a wonderful job of helping us bring our Q7 current on service and resolving a nagging problem. We are very pleased.

Colette M.

May 16, 2016

My car would not start. My husband called our service person, Amir Hamzabegovic. He told us to tow the car in, and he would have a loaner waiting for us. Amir was true to his word, and within 30 minutes I was in a loaner car. He called the next day and gave me a detailed description of exactly what went wrong with my car, and then called my husband as well.

Mary

May 10, 2016

The engine light came on in my Audi S5 - The service department got me in right away and set me up with a really nice loaner car. (2016 Audi A6) They kept me informed of what was going on with the service of my car. They took care of the problem. They are all so very nice, personable and professional! They returned my car very clean. It is such a pleasure to do business with them. They know how to take care of their customers!

Annie

Mar 24, 2016

Great car, very warm and friendly staff. Salesman JJ Saldana was terrific at getting us max rebates that he could!! Showed us car details. Overall very smooth experience !

driheat

Mar 20, 2016

Do yourself a favor and go to one of the other Audi dealers in the greater Phoenix area.You will get much better customer service.Very disappointed in the experience at Audi Peoria.Got the car I wanted somewhere else and had a fantastic experience.

J.Kimbrough

Feb 10, 2016

Another great buying experience and my second Audi purchased from this dealer. Finalized the deal via email, came in and was out in an hour with my awesome new S4. Highly recommend their internet sales department and there service staff. I had all of my maintenance for my A6 done here, always top notch.

Kenneth E Finn

Jan 26, 2016

The process was fast and friendly, once we decided on the car we wanted we were done in 2 hours.

John K

Jan 26, 2016

Just bought a new Audi A6 and looked into 3 different dealerships. Lou and his team were by far the most diligent throughout the process. Communication was mostly done through email (I don't have all day to talk on the phone) and responses were quick and concise. Ended up getting a great deal on the car and feel goo about the process thanks to Lou and team!

Denny Myers

Jan 23, 2016

My experience with Alex Benson was great. He was very patient with me as I attempted to find the right vehicle to fit my needs. Tony in finance & Chris in the sales office were a delight to work with, as well.

Samuel Small

Jan 19, 2016

I purchased an Audi A-6. The entire purchase process was hassle free. We agreed upon price and terms in about 30 minutes of conversations total. I flew in to Phoenix to pick up the car from out of town and the dealership offered to send a driver to the airport to pick me up. When I got to the dealership, the paperwork and car were ready to go and I was out with a new car and all the paperwork done is about an hour. I highly recommend Audi Peoria.

shinita

Jan 13, 2016

I purchased a used car from this dealership. The process was simple and it was an awesome experience. I worked with JJ Saldana who has amazing customer service. He really worked with me, He made the car buying experience fun and stress free.

Dave

Jan 12, 2016

Our sales person was Sinine Bennett. She made the buying experience a delight! No pressure and she knows her stuff!

Colette K

Jan 3, 2016

We worked with Timothy Jerome in sales. Our main goal was to have a smooth and easy car buying process, with no headaches and no games. In order to do this, my husband first called Timothy and he was very informative and helpful on the phone without being pushy. So we went into the dealership, were able to work out a great deal right away without any haggling, and we were out of the dealership within about an hour and a half. We couldn't leave with the car because the particular one I wanted was at another dealership- both the manager and Timothy were very communicative about the process and timing for getting the car, calling us a couple of times, and we picked up the car the next day. Timothy took the time to explain all the features of the car, while sitting in the car. Overall, he was extremely helpful and made the whole process very stress-free and easy. I plan to buy my next Audi from Timothy in about 5 years!The loan paperwork process also went very smoothly with Tony, who also was not at all pushy and went out of his way to get the best interest rate for us.We really appreciate all of the people we dealt with at Peoria Audi and I love my new A5!!

Mark Kearney

Jan 3, 2016

Lou provide great information via email per my request. Ted was more than honest and worked the deal while Chris brought it all together. I know I'm leaving others out, like the gentlemen who gave my girls coloring books and the warranty dude that broke it all down. Great experience! After a bad experience from another local Audi dealership, a friend recommended Peoria Audi where he purchased his A6 after having a poor experience with the same local dealership. The crew at Peoria have me for life now.

Tom M

Dec 23, 2015

Great... painless... professional... Lou Solomon was very easy to work with and treated me with respect

J Freedman

Dec 22, 2015

My second purchase from Audi Peoria, very quick and easy. The purchase was fair, will purchase again in the future.

Georgie P

Dec 18, 2015

Nice people and competent! There was a good selection of models, colors, and trim of all Audi cars to review and choose from. Final negotiations were pleasant.

Ryan Roberts

Dec 18, 2015

Juvenal Saldana sold me an amazing car at and got me a great deal! I highly recommend contacting him if you are thinking about purchasing a new Audi.

ArtemisD

Dec 16, 2015

Since purchasing my Audi A5 from Peoria Audi, I have received nothing but the BEST from my Personal Service Technician Mike F. as well as the entire staff at the dealership. Everyone has always shown me sincere caring and attentiveness and willingness to help me in any way they can. I would highly recommend Audi of Peoria and Mike should be commended for his EXEMPLARY service and professionalism, which he has shown on a continuous basis.

Robert Langlais

Nov 30, 2015

Outstanding service as usual at Audi of Peoria. This is one of the finest dealerships I have ever used----friendly and very professional .

John Nicol

Nov 24, 2015

Just leased a new Q5 from Audi Peoria and it was a wonderful experience. A great salesman in Tim Jerome who was not pushy and was extremely helpful. My wife and I would definitely recommend this dealership.

Monica

Nov 20, 2015

We loved working with Sinine. She was wonderful. The only down side to all of this was after we got the price of the car settled we went to get the warranty portion done. We just thought we were done, and then we had to go through that again. I think that all dealers do that, but we were so tired by then. But everyone there was so nice and we loved going there.

Fernando

Nov 12, 2015

We had a fantastic sale experience at Audi Peoria. We bought a new 2015 Q7-S line with the help of Jacob Surby and Joon Shin. It was very easy, straight forward, no games deal. I called Jacob knowing the vehicle I wanted (thanks to the easy to use on-line inventory tool) and offered a fair deal, including trade-in and cash. Mind you I call the other two Audi dealers in the valley with the same offer for a comparable vehicle and one responded the next day (too late) and the other never provided me with any feedback. After my discussion with Jacob and Joon over the phone, they called me back within 20 minutes and we closed the deal. No non-sense, fair to both parties. Delivery was outstanding. Facilities are great. I will definitely come back next year when it is time to buy another car.

Ed Zigo

Oct 30, 2015

The best automobile buying experience ever. Down to earth, understanding and most of all, non Pompous. I will go no where else to purchase vehicles for myself and the rest of my family in the future.

James

Oct 28, 2015

Best car buying experience I've ever had. The folks at Peoria Audi treat you right. Talk to Jake or JJ. They're the best!

R S Wilson

Oct 27, 2015

I worked with Sinine Bennett and had a highly professional experience - great team and quality customer service. I would recommend Sinine.

Ben

Oct 27, 2015

I'm in the market for the RS7, so after reading the glowing reviews of Audi Peoria (AP), I went straight to their website. They have one RS7--Panther Black. Ok lets go check it out. On the drive to AP on Sun at 2 pm, I called to make sure they still had her in stock. Sales guy says, "Yes, it's still here." I say "Ok, great I'll be there to look/test drive in 30 mins." Ok. We get there and stroll around looking, looking, looking, until a friendly guy steps up. "We would like to look at the RS7." "Oh" and he pauses and looks around, so I start thinking that we're too late, and it's currently in negotiation. But then he says that "The car is on hold" and then "The car is sold." Confused as to why because I just called saying I'm on my way to check it out - which was confirmed by a guy in their sales dept. Well, he says, "All of our RS7s are pre-orded, so we don't keep any in inventory. But you are free to go the delivery bay and look at the sold one." (!) So... Just wanted to know if this is SOP for you guys at AP? Maybe I'm expecting too much.

Vivian Guan

Oct 18, 2015

Sinine Bennett you are awesome, and truly helpful. I love my new Audi Q7 thank you.

Greg K

Oct 16, 2015

Audi of Peoria is a great place to buy your car. Professional service from start to finish.

Dia S.

Oct 7, 2015

We were shopping Labor Day weekend for a new Q5 and happened upon Sinine Bennett at the Audi Dealership in Peoria. She was very professional, offered a no nonsense fair price for the car and an equally fair trade in value for our old car.Everything was low key with no pressure - just a friendly sales professional who answered all of our questions and provided a great car buying experience.I love my car and Sinine helped make it happen by shooting straight with us, genuinely caring about our satisfaction, and demonstrating great integrity in the whole process.

Kevin Freeman

Sep 5, 2015

After visiting several valleywide dealers and talking to many sales associates, I ended up purchasing a preowned vehicle from Audi Peoria. Jacob, Todd, Chris, and Lou made my entire experience extremely easy and enjoyable. Everyone was very knowledgeable and professional. They went over the top with extras to make sure that I was satisfied with my purchase.Thank you guys for helping me into my dream car.Sincerely, Kevin F.

ScottK

Sep 5, 2015

Purchased a 2016 Q5 in August 2015. We discussed what I was looking for ahead of time and the staff worked diligently to locate one that had my preferred color and list of options. Their pricing was reasonable on the new vehicle and our trade-in. At delivery the introduction to the car's features and technology was good, but overwhelming at first. Be prepared for the last minute pitch to sell dealer add-ons such as paint protection, maintenance plans, .... This added excessive time to the delivery process. Overall a good experience.

fred collins

Sep 5, 2015

I bought an Audi A3. I never visited the dealership. I never drove the car. I only dealt with the salesperson who ended up delivering the car. This worked well and I am very happy with the car!

Harald M.

Sep 3, 2015

I purchased an Audi Q3 after visiting various brands and dealerships. Peoria Audi got my business because of their professional, efficient and friendly personal, especially my sales representative Trey Boblett..Joon, the scheduling manager, jumped through hoops to get the 'right' vehicle to the dealership after the originally ordered one got damaged during transport from Europe to San Diego.I took delivery in a 'No Hurry' fashion. All features and functions of the Q3 were thoroughly explained and tried. All my concerns and questions were answered.A wonderful experience!

RalphB

Aug 22, 2015

Very easy purchase. They met the price of another dealer easily

Happy Driver

Aug 19, 2015

I had the best experience buying my Audi. Jeff Wahlfeld (my salesman) was as nice as he could be, explaining all the features of the Q3. Not pushy at all, just helpful. When I took my Q3 back for my first oil change, the staff went out of their way to make certain I was completely satisfied before I left! What a nice comfortable wait while my car was being serviced, enjoying complimentary refreshments and snacks in their Cafe!

Robert Small

Aug 6, 2015

Bill Keldsen was our salesman and made the whole experience fantastic. Took his time and made us feel like a valued customer.

Jonathan

Jul 31, 2015

Jake in sales was very knowledgable and courteous. The buying process was efficient. Amir in service is top notch. Great dealership.

Goodyear DR

Jul 27, 2015

As always, Michael and the whole Audi of Peoria Service group exceed my expectations. Service of my car was fast and hassle free.

Tanya

Jul 15, 2015

This was an outstanding car buying experience. I went in with my A4 for service, and their entire staff made me want to continue to be a part of the Audi Family....so I bought a new A3! :)

S and R Young

Mar 16, 2015

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

NewAudiOwner

Mar 11, 2015

I bought my car three days ago and it couldn't have gone better. The process was super quick and all my questions/concerns were answered. Great service and great dealership. It had more inventory to choose from, based on what I was looking for.

jackie

Mar 11, 2015

we visited the lot and did'nt find the car we were looking for,so Tim took information about the type of car we wanted and found it in a couple of weeks .We got our Audi.

Beth LaMontagne

Mar 3, 2015

We were very impressed with Audi of Peoria. Our sales associate was knowledgeable, sincere, and I never felt like he was trying to pressure me into anything. The great service didn't stop with our associate. Every single person we spoke with, regardless if about the purchase or just chit chat, was so nice, knowledgeable and accommodating. I will definitely be going back to this location for my next Audi.

John

Feb 26, 2015

Was in the market for a used Audi and talked with JJ at Audi Peoria. He asked the right questions and helped us filter down to the car I was looking for through their extensive inventory. Buying process was easy and hassle-free. I'm a raving fan of Audi Peoria and will be a returning customer. Thanks for a great new car and friendly service!

Cam

Feb 25, 2015

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations.I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way.Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info.Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work.My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

Michelle

Feb 9, 2015

The people and environment make me feel very comfortable

Norman Kenzior

Jan 14, 2015

A good experience They found the car I was looking for

Carl Thompson

Jan 14, 2015

Pleasant experience from start to finish. No pressure.

Natalie Gecht

Jan 12, 2015

I went to Audi of Peoria, interested in 2 cars that they had available. Lane was incredibly helpful and patient while I spent most of the day trying to decide between the two! I didn't feel pressured at all, and Lane was quick to answer all of my questions that came up while I was trying to make a decision. I ended up choosing a certified Audi A5 convertible and couldn't have been happier. Lane even broke out the big bow for a photo opportunity after the sale! I'll definitely be going back here to purchase my next car.

EBH

Jan 8, 2015

They were very good. On time, less expensive than in NY, did updates and cleaned car inside and out.

Josee Marie Plant

Jan 6, 2015

Awesome experience, qppropriate attention to my desires and didn't try to "sell" me a vehicle. My sales rep Jake Surby was knowledgeable, knows the product. Follow up was excellent as well. I would expect nothing less from a luxury car manufacturer. such as Audi. Jake may have only been working there for 9 days, but you wouldn't know it. Thank you for making it a positive experience .

Jorge H

Dec 30, 2014

The buying process was quick and easy. My salesman Todd was honest and to the point with pricing and finance. The customer service after the sale was the best I have ever received from a car dealer. Thank you!

R Panesar

Dec 30, 2014

This dealership and the staff we dealt with were outstanding. Lane Rogers the salesman was knowledgeable about the new Q3's features and was clearly very passionate about the product - an essential characteristic in my opinion. Other team members including Lou Solomon the Sales manager, Joe Leavitt the General Manager and Engel Sankar the Finance Manager were very courteous and professional. This dealerships level of engagement struck the right balance of respect for the customer and a desire to make a sale. I traveled over 40 miles to this dealership even though the North Scottsdale dealership were closer, While North Scottsdale were courteous, there was a marked difference in the responsiveness to questions - as noted by another customer. In addition, the level of product knowledge at Audi Peoria was fantastic.This is my return to the Audi brand after almost 17 years. I like what the brand is doing and dealerships like Audi Peoria are a fantastic extension to the Audi name.Definitely recommend Audi Peoria and especially the staff members mentioned

Ruthie

Dec 26, 2014

They were easy to negotiate with, thorough in explaining operation of vehicle and gave me a very fair price for my trade-in. Service dept. called promptly to schedule visit to provide the items not yet on the vehicle.

Joan, Broncos fan

Dec 26, 2014

My entire experience when buying my car was a pleasant one I found just the car I wanted with almost all the options I had hoped to find. Salespeople were friendly, helpful, and very patient when answering my questions. I would not hesitate to recommend this dealership to a friend.

Not Likely

Dec 19, 2014

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Maurice Shapiro

Dec 18, 2014

The Audi Peoria dealership is outstanding. The sales and service staff are pleasant, courteous, knowledgeable thoroughly professional.My experience purchasing cars from them has been trouble free and in short time frames.When I have had my cars serviced there, my cars have been ready for me when promised and the jobs done right the first time.Other dealerships could learn from the manner in which Audi Peoria performs their dealings with the public.

Dan Comfort

Dec 10, 2014

excellent salesperson, no pressure at all, very knowledgable

Robert

Dec 3, 2014

Raj and Chris were amazing to deal with. I know what I wanted, they showed me their inventory, we negotiated a deal, and I was out the door in less than three hours. It was a smooth and enjoyable experience working with the two of them

Lu

Dec 3, 2014

Peoria Audi was fantastic! Great environment! My sales rep was JJ Saldana, he was outstanding, honest, supportive and has great knowledgeable about the vehicle I purchased (Audi Q3). I look forward to my next purchase with Audi Peoria!! Thank you!

Megan

Dec 2, 2014

Had a great experience at Audi Peoria. Worked with Lane and he was wonderful. Very helpful and honest without being pushy. Would highly recommend doing business with this dealership whether looking to purchase a new or used vehicle. Thank you!

Proud SQ5 Owner

Nov 11, 2014

I've purchased many vehicles personally and for my business with other dealerships, but I have to say what I experienced with Peoria Audi was fantastic!! First, it all starts with your sales rep. and mine (JJ Saldana) was outstanding! JJ was so supportive and VERY knowledgeable about the vehicle I purchased (Audi SQ5). Then on to financing: A great team of players, professional and non-intrusive. I look forward to my next purchase with Audi Peoria!! Thanks guys... you really are the BEST!!!

Marsha

Oct 21, 2014

Purchased an A6. Had a great buying experience. Audi Peoria is the place to go. Very friendly service, excellent customer service. Will buy another Audi when the time comes.

Audiman

Oct 6, 2014

I know most people (me included) don't enjoy the experience of buying a car (particularly a used one) as much as we should. For a carefully researched, petrol-head like me, I buy more than my share of cars and know exactly what I want. I came across a particular car on the internet, and Todd (the internet sales manager) was quick to give me more information. He and his internet associates were very helpful, and I ended up buying the car sight-unseen. The price was fair, the condition was accurate, and Todd even drove it 200+ miles closer to my house so we didn't need to travel as far. We've bought 4 cars in the last 2 years, and this has been the best experience we've had. Audi Peoria is still a dealership with it's dealer-esque "niggles", but I wouldn't hesitate to buy from them again.

John K

Oct 4, 2014

We had an absolutely perfect vehicle purchase at Audi Peoria. It started out test driving a S3. This wasn't the right car for me. Fortunately we seen a S4 pre-owned identical to the one I would order. I was able test drive it twice on Friday. Strangely enough we stopped by Sunday morning to take pictures of the car and they were open. We had two excellent sales associates and they presented an offer that was extremely fair. We finished the paperwork efficiently and the finance person was one of the best at offering aftermarket products in a simple and low pressure environment. We left the car with them to apply an aftermarket paint and interior protection and we showed up for delivery the car looked fantastic! We arrived earlier than we had scheduled, but the dealership personnel including the General Manager went out of their way to get a few things ready and shortly we were on our way home with our new (to us) Audi. The entire selection, purchase and delivery process was done professionally, honestly and efficiently. Make sure you check these guys out if you looking for an Audi!

Convertible Gal

Oct 2, 2014

Buying a car from this dealer was very easy. I really don't like buying a car, but they made my experience very comfortable. I was introduced to the service staff; people you don't usually meet until you need them. I bought a used car and they were willing to fix everything. My salesman was JJ and he was great. He is knowledgeable and goes out of his way to accommodate his customer. I would recommend this dealer to anyone looking for a car. They get an A+.

tgrimes

Sep 29, 2014

Probably the best buying experience I have had and I have bought plenty of cars in my life. Truly this was a painless experience!

Rosemary Audi person for life

Aug 8, 2014

They Made my 12 Year old car like new. You get what you pay for.

James & Patti Sutherland

Jul 26, 2014

We phoned and made an appointment to see a used 2013 Cadillac CTS. When we arrived the car was clean and ready to go. The salesman, Patrick, took time to go over the important features of the car before the test drive. After the drive Patrick showed us the history of the car and a complete CARFAX report. He was great! We then met the manager, Todd, who provided us with an out-the-door cost for the car. We were pleasantly surprised when he said he would accept a personal check and up to $10,000 on a credit card. There was never any sales pressure. He too was nice to deal with. After we decided to purchase the Cadillac, the finance manager, Jeremy, handled the sale in a friendly and professional manner. At the time we thought we would like the extended warranty and paid for it. But later we decided we didn't need it. We contacted the finance manager who sent us the forms for a 100% refund. He too was great to work with. What a wonderful team at Audi Peoria. This was the best automobile buying experience ever.

CherokeeT

Jul 24, 2014

Lane was amazing throughout our entire experience. He ensured we got the car we wanted with all the specifications that were important to us. I could not be happier with the level of respect shown us as new Audi owners.

Happy customer

Jul 16, 2014

I had a great experience at the dealership. They worked above and beyond to get the car that was right for me. Todd was very kind and helpful. If I need another car I would go back.

Audi Fan

Jun 28, 2014

Customer Service is excellent, the Best ever experienced by me, will recommend to anyone looking for a great car and outstanding customer service.

pete

Jun 13, 2014

First time there for service, very professional staff, car was done on time and washed. Ready for pick up.

Charles

Jun 11, 2014

I'm a young guy who wanted an Audi and they made it work. I went to other shops the whole week before and the cars weren't as nice and the people seemed a little sleazy to say the least. After working with Jason and the finance manger I felt really good about my decision! these guys are the best.

G Henderson

Jun 11, 2014

The entire sales team was excellent. I was never under pressure. Jason and Engle were both excellent. Even the finance officer was great, which was a first, in my history of buying cars.

Artemis D

Jun 7, 2014

My local Audi of Peoria, Arizona is EXCELLENT! I can not speak highly enough about each and every person I have worked with at this dealership. From Sales to Service, my personal Sales and Service Associates Mike S. and Mike F. (respectfully) have shown EXEMPLARY service, professionalism and knowledge continuously and consistently. I would highly recommend this dealership to anyone looking to buy a new or pre-owned Audi. I especially would recommend Mike S. (Sales) and Mike F. (Service) they are and have been great to work with.

Carrie

Jun 5, 2014

My experience at Audi Peoria is how a car buying experience should be. The entire process was seamless, comfortable and enjoyable. I did not have any of the "hemming and hawing" or the "back and forth" I had with other dealerships. I did not feel pressured to make a decision and was given the time, space and information I needed to feel comfortable with my purchase. Lane truly has a passion for Audi which was clear through interacting with him. He was an excellent listener and was definitely in tune with what I wanted in a new vehicle. Lane is very knowledgable and was able to answer all of my questions as they arose. I would recommend working with him to anyone! Lane was very personal and I LOVED that because being able to have an off brand engaging meaningful conversation speaks volumes ! The finance department was fantastic. They took the time to go over all of the fine print associated with my purchase. Jeremy truly listened to me and did not gloss over anything. He went over all of my options in detail and was patient with me as I made my decisions. He was able to give personal testimonials regarding selections for his own vehicle. I appreciated his honesty. The service department is definitely on par with my previously mentioned interactions. Michael is superb! Every interaction has been timely, professional and informative. He is patient and a great listener. My transition from VW has been worry free. I have no doubt that my vehicle will be serviced as though it belongs to one of their own. If you are wanting a fabulous, worry free and family atmosphere be sure to visit Audi Peoria; you will not be sorry! They have secured a life long customer in me.

Guenther

Jun 4, 2014

The Audi PeoriaTeam strongly represents what we have come to know as "The Audi Experience"! From casually walking through the car lot to check models and the purchase of a car 24 hours later was all the result of the Audi Peoria Team's human factor. The Sales, Finance, Service, and General Manager all made sure that we got our questions answered and that this car purchase became the best of my 45 years of buying cars. -- I enjoyed the the buying process, but I also strongly feel that I will have outstanding customer service and quality work done on my car, if/when needed. -- Thank you Audi Peoria Team!

Robert Zeno

Jun 4, 2014

This is hands down the best dealership in all of Phoenix. Customer service is incredible and the sales people are amazing. Definitely would buy another car from them before anyone else.

James

Jun 4, 2014

Purchased a new Q5 from Audi Peoria. Both Lane and Engle were great sales associates to work with. Very knowledgeable and made the buying process so much more enjoyable than it typically is. I would recommend this dealership to anybody currently looking for a new or used Audi.

New Buyer

Jan 24, 2014

When I originally spoke with Peoria Audi, I was impressed with the candor expressed by JJ, one of the salespeople, but had decided to buy from another dealer. Joe Leavitt reached out to me to let me know he would work with me on a price and it was considerably less than the other dealership. I went in one morning and walked out with a new car. Lane, the salesperson who helped me that day, was incredibly helpful and very low pressure. He showed me all the reasons why Audi was a great car to have. He was incredibly patient with me and even came out to my house to help me understand the MMI system (no easy feat!). Other than that, the buying experience was not so fabulous - a bit of deception regarding availability of cars, the other car dealership, and a couple of other things. I completed an Audi survey sharing my experience and, afterwards got a very cool response from the sales department. When I reached out with questions about my car and the MMI system, I did not receive a reply. It took several requests to get someone to respond. When I did speak to him on the phone, the responses were clipped and a bit condescending. What totally turned me around was when my new tags didn't make it to my house. I reached out to Joe, the only person I felt would respond to me, he not only figured out what was going on, but had someone go to the MVD, pick up my tags and bring them to me. WOW! Without Joe and my initial experience with Lane, I wouldn't have rated the overall as four stars. So, if you want a great deal and an awesome salesperson, go see Lane. Regarding the facilities, the reason I rate them an average is primarily because, if you are waiting at the dealership for anything, your choices for nourishment are water, coffee and unhealthy packaged snacks (cookies, goldfish, etc.) If you can get a loaner, there are lots of food options around though. It's a clean, nice facility though - just very basic in its offerings.

Jim and Joan

Dec 8, 2013

After doing our research about turbo deisel cars and dealer brand, we made a trip to Peoria Audi to meet with Lou Solomon. We had called Lou a few weeks prior, he answered questions and never once called backed like other dealers do (flooding the phone lines)! Our purchase was extremely pleasnt w/o stress and we were impressed and confident our ownership of an Audi Q5 would be great. Thank you We would recomend this dealership in a heartbeat.

Swede

Dec 2, 2013

Very pleased with my out-of-state purchase experience. Car was immaculate as promised and I could not be more pleased with how it performs. Dale Holland and his colleagues were very helpful, professional, and just nice to work with.

Ejami02

Nov 29, 2013

This dealership was a breath of fresh air. Not pushy, not slow and no BS. Lou was great to work with and we will recommend our friends!

SStadt

Oct 28, 2013

The Internet Sales Department responded quickly and professionally. I misread the listing and it turned out to be a car that was not what I am looking for. I would shop this dealership if I lived in the area.

John

Oct 25, 2013

I just bought a 2007 BMW 335i convertible from Peoria Audi, and I was very happy with both the personal attention they gave me and the incredible deal they gave me. Let me tell you more: the car was already the best deal on the internet but I did not want the low profile tires and Fikse wheels the previous owner had installed. They had another BMW in the lot and agreed to swap the wheels for me. When I inspected the wheels, they were badly scratched, so they agreed to refinish the scratched wheels. When I picked up the car, they had actually refinished all four wheels and installed brand new premium tires! All this involved a lot of phone calls and discussion with JJ Saldana, and I really have to commend him for his patience and dedication to customer satisfaction. Oh yes, while I was waiting for the car to be ready, they gave me a brand new Audi Allroad as a loaner for a week.

Larry - Canadian Snowbird

Oct 19, 2013

Juvenal (J J ) Saldana was truly outstanding from the very beginning. I have met few sales people that REALLY want you to be totally satisfied with the entire process from start to finish as J. J. clearly was! I purchased an A8L and the new MMI and navigation etc. is somewhat complicated and I needed to be walked through all of the nuances and J.J. was EXTREMELY patient and helpful. He delivered the car to my home to assist in setting up the garage door opener and to make sure that my wife and I were comfortable with what we feel is an outstanding vehicle. J.J. is honest, caring and sincerely has you're best interests front and center. I will, with unequivocal confidence recommend J.J. and Audi Peoria to my friends and anyone who stops me in parking lots etc. (happens frequently).

VishalHemdev

Oct 14, 2013

This review is on AutoNation store or Audi, Peoria, located at 16900 N 88th Dr, Peoria, AZ 85382I was shopping for their used car inventory and in talks (constant exchange of e-mails) with one of the sales representative, Todd Stamps. In agreement with his General Manager, Todd Stamps, sends an e-mail out to me agreeing on a certain price. We agree to close the deal. The next day, 10/13/2013, I visit the dealership, Audi Peoria, to close my deal and drive-out in my new wagon. We start with the paper work and here comes the blow! The Finance Manager (casually addressed Joe) disapproves at the last minute stating there is some mistake in numbers.. More so, his verbal tone, language and pitch was rude and insulting. General Manager, under whose consent the numbers were agreed upon also backed off at that minute. They goofed-up on the numbers, they should ideally make it up by making some adjustments owing to their mistake, instead, they show unprofessionalism, unethical behavior and humiliate the customer with their attitude. This dealership needs to start from the scratch on building and retaining customer relationships. Not every customer comes with a big pocket to purchase an Audi. If so, please do not keep other brands.. I am a sole bread earner for my 4-member family. An extra stretch on money spending needs multiple thoughts, they are a dealership dealing in premium cars, a small difference owing to their own oversight/ mistake can be made up easily else where. Courtesy and ethics demand, they should honor their e-mail in black and white or meet somewhere in an amicable way.

Joe and Julie

Oct 12, 2013

Found a used Honda Pilot on cars.com and submitted an online credit application around 12pm. Received a very prompt call back from the dealer. Told the salesperson (Michael S.) what we wanted and within 15 minutes we received a sample purchasing agreement by email. Went to the dealership and drove off the lot with our "new" car by 5pm. Fair, hassle-free, stress-free experience. Even though we were trading-in a 2004 Odyssey and purchasing a 2007 Pilot with 122k, we were treated like we were buying a brand new Audi. Thank you so much, Michael and Audi Peoria!

bob nagler

Jun 23, 2013

Mike Sobzac at Audi Peoria -- far exceeded our expectations. -- I will not be able to deal with any other salesperson, because of Mike's help , expertise, promptness, and fairness

Repeat Buyer

Jun 14, 2013

Peoria Audi sets the standard for what an automobile dealership should be. They let there products sell themselves without the dreaded pressure sales tactics. These professionals know their products and make the whole shopping experience a pleasure in all areas. I've found the service is outstanding and the facilities are great. I'm on my second purchase from them and plan to return again.

Tei

Jun 10, 2013

Very nice sales people. I was looking for a pre owned SUV found a very nice 2005 Toyota highlander at Audi of Peoria. The sales person showed me the car fax, Don't buy a car with out one this is a Guarantee you are doing business with a honest dealership. Two days after the purchase, I received a call from the finance person from Audi of Peoria, he found me a lower rate, on top of that he deposited $50.00 in to a account of a credit union under my name. With my purchase came two years of oil changes and tire rotations. The best Experience at a dealership. Thank You: Audi of Peoria

Denver Buyer

Jun 7, 2013

I had a great experience with Michael and the people at Audi Peoria with the purchase of a used 911 Porsche. I inquired about the car through an online add, and Michael got back to me immediately. He was very patient with me and allowed a family member to look at the car (since I lived in Denver). Michael actually picked me up at the Airport after I decide to buy the car. Two hours later I was driving back to Denver in my 911. Michael was very knowledgeable about the car and informative throughout the buying process. I appreciate the customer service provided by the dealership and especially the hospitality offered by Michael. Thanks

Jim

Jun 6, 2013

Made buying a car simple. Lou was great and helpful too.

loanwolf

Jun 2, 2013

Shopped online first. Struck a deal. Ordered a 2013 Q7 equipped as I wanted and at the price I wanted. Fair amount given for my trade. Communication was great. Very pleasant experience.

Nathaniel D

May 15, 2013

My wife and I have spent the last few months searching for an Audi A4 with a manual transmission. This is our second Audi, we bought our first one from Audi North Scottsdale but did not have a great experience with the purchase of the car. We dealt with multiple people at different dealerships but found Mike Sobczak and the staff at Audi Peoria to be the most helpful. Mike helped us track down the exact car we were looking for and did not try to pressure sell us into something else. Mike and the staff at Audi Peoria made the entire process enjoyable in purchasing a car. We really appreciated Mike's personal attention and the time he took to set up the new car for our needs. We will definitely be seeing them again for the purchase of our next car and would highly recommend them!

NathanielD12

May 15, 2013

My wife and I have spent the last few months searching for an Audi A4 with a manual transmission. This is our second Audi, we bought our first one from Audi North Scottsdale but did not have a great experience with the purchase of the car. We dealt with multiple people at different dealerships but found Mike Sobczak and the staff at Audi Peoria to be the most helpful. Mike helped us track down the exact car we were looking for and did not try to pressure sell us into something else. Mike and the staff at Audi Peoria made the entire process enjoyable in purchasing a car. We really appreciated Mike's personal attention and the time he took to set up the new car for our needs. We will definitely be seeing them again for the purchase of our next car and would highly recommend them!

Kofakings23

May 13, 2013

This dealership was the best out of the 25 dealerships that I visited looking for my new car. Michael didn't force anything and did his very best to find me the car that I wanted. They were willing to work with me on the price that I was looking for. If you're looking for an audi, then go to this dealership. DO NOT go to the audi dealership in north scottsdale. They are snobs and never even came out to greet my wife and I. Mike greeted us as soon as my wife and I stepped foot on this dealership. We worked with multiple people there and they were all welcoming and polite. You won't regret going here.

2012audia4

Apr 17, 2013

The purchase experience was fine, the aftermath not so good. I found the car online, went in for a test drive and negotiated my trade in and purchase price that evening. At the end of the negotiating, I told them that we have a deal if you include window tint. They agreed which they did the following morning when I took delivery of the car. I recommend not having your window tint included in the purchase price. Regardless if they have retinted the job, they refuse to stand behind their vendors who do the work. I will now have to pay out of pocket (again) to have my windows retinted correctly, as it should have been done the first time. Since these are independently owned facilities, Audi of North America can't do anything. When I purchased my car, I was told that the window tint had a warranty of a year, paperwork that they refused to give me. Shady business people who do not stand behind their work. Save yourself some time and go to Scottsdale or Chandler.

Taudra

Apr 12, 2013

The people at Audi were friendly and knowledgeable. Dawna in the financing dept went above and beyond to help . I think that Thomas was very accommodating as well.

Weminuche

Apr 4, 2013

The sales team was easy to work with, answered questions thoroughly, and gave me a good price on the vehicle that I wanted. When my order arrived from the factory pick-up was easy (no surprises) and relatively quick.

sdo323

Apr 3, 2013

I have nothing but good things to say about my experience with Lou Solomon. He was very patient & knowledgable about the vehicle I wound up purchasing. I'd scheduled an appointment for the afternoon but was in the area in the morning. Lou happened to be available & was able to help me at that time. He was very attentive & accomodating. This was the easiest auto purchasing experience I've ever had. My thanks go out to Lou! He's the man!

BCS

Mar 31, 2013

It was an easy experience and the whole team at Peoria Audi was great, very nice and informative.

Rick & Lisa

Mar 26, 2013

We had a great experience at Audi Peoria with the purchase of our 2009 Audi. Michael was very attentive to what we were looking for and worked tirelessly to get the vehicle we wanted. We were kept informed throughout the process and Michael was very clear in explaining the vehicle, options, and sale process. We appreciate the delearship and Michaels efforts in making sure our vehicle purchase was pleasant. Thanks

Steve-o

Mar 19, 2013

I had one of the Best car-buying experiences ever at this dealership! Todd Stamps and his crew were awesome! I got the best price deal and trade-in value ever! The customer service was superb as well as the quality of the car I bought.....I will be a Repeat Customer! You will too!

Harry Rodriguez

Mar 14, 2013

It was worth it drive from Yuma to Peoria. the treatment was fantastic. they help me in every aspect of the process. even they find a better deal that I was expecting. thank you guys I'm in love with my new BMW x3!

Satisfied Customer

Mar 13, 2013

My wife and I were looking for a new car and spent the weekend test driving close to 15 different small to mid size SUV's. The experience with Michael and Todd was different than the rest. Audi knows they have a quality product and they let it sell itself, providing answers to our questions and creating a comfortable sales environment. We were sold on the Q5 Hybrid and have enjoyed driving it the past week. For us it provided more comfort and a better drive than the Toyota Highlander Hybrid and the Lexus R450h although somewhat smaller than the other two. They go the extra length to create a positive experience. Their pricing was fair and matched what I could find on the internet. We would highly recommend a visit to Audi of Peoria.

Gabrush

Mar 7, 2013

Lou was very knowledgeable and not overbearing; we were in an interesting position where demand for the Audi A5 convertible was very high. He did not rush us, but encouraged a prompt decision. He and his stage were professional, thorough and effective. We love our new vehicle!

Carbuff

Mar 1, 2013

My choice of Audi Peoria to buy a 2013 A6 was based upon the excellence of their Service Department Staff. Each time in the past when I had brought my A4 to them, I was treated with exceptional courtesy, complete professionalism and a most helpful attitude. Thus, when I decided to purchase a new Audi, it was Audi Peoria I first contacted. My buying experience last week was swift, pleasurable and to my complete satisfaction. The price I paid proved to be less than I had anticipated when summarizing the costs for the features I wanted in the A6. The sales and financial representatives allowed me the time to question certain aspects and responded fully and clearly to my satisfaction. I also appreciate that time was given demonstrating the operation of the many advanced technologies of the A6 such as the MMI feature and parking system. I have purchased many cars over the years from different dealerships in California, Illinois, and Arizona. My purchase of the A6 from Audi Peoria ranks as the easiest and most rewarding one I have had.

Q5 Owner

Feb 21, 2013

We're rather picky when looking for the right automobile. We don't want a lot of high-end fluff technology that never gets used and is only used to pad the price of the vehicle. We spent several weeks looking at many different makes and models of compact SUVs. We finally settled on the 2013 Audi Q5 as being the best and most value for the money. Peoria Audi was professional the entire way. It took a lot of effort on their part to find a vehicle that fit our parameters. They never once steered us into a more "loaded" vehicle for their own profit that may have been readily at hand. They also gave us a great value on our trade-in and discounted the end resulting purchase to fit our budget. All in all - not only were they up front and dilligent in their service, they were fair and balanced on the trade and final deal. No pressure - friendly - professional and willing to find a vehicle that fit our needs regardless of their profit margins. It's tough to find a dealership today with that kind of principles.

Former Audi Fan

Jan 27, 2013

We bought a very nice A5 from this dealership a little over a year ago and experienced excellent service with that purchase. The service department is beyond professional every time we visit for service. We now find a larger vehicle is necessary and were shopping around recently when we asked a different dealer to run numbers for a trade in for our Audi. We were nothing short of shocked when we were told that Peoria Audi would not even make an offer because the CarFax showed a collision and they could not certify the car. A car backed into our bumper and left a small ding but because a police report was taken, it showed up on a CarFax report and Peoria Audi hung their hat on that report, sight unseen. To say we were disappointed would be an understatement. We will avoid Peoria Audi and any other dealership giving that much weight to CarFax reports.

Datsuntoy

Dec 6, 2012

Sometime in the next few months I plan on buying an S4 or S5. I stopped in for parts for my wifes current A4 and decided to see what they had. After nearly 15 minutes of looking hard at 3 models in the show room and 10 more outside, I left. NO salesman ever came to help me. I guess if you show up in shorts and a t shirt your $130K per year income isn't enough for help at this dealership. I used to be in sales, one of my biggest sales was to a retired woman in Tonopah making well below the poverty level on SS. NEVER underestimate a sale!!! I may try again, but so far the Audi where I got my A4 is still lead. PS, parts people were GREAT!!

MINI Lover

Sep 1, 2012

I found the new car for sale on the internet. The salesman delivered on everything as promised. I drove 4.5 hours each way for this car deal. Everything went just as planned. One minor snag is that I traded in a car, and the plates were transferred. I was charged full price on the plates for the new vehicle. I knew I had a refund coming, but it took three months to get it. That is rediculous. They said they had a staffing issue and that it has been corrected. Would I do it again? You bet!

Forsterbass

Jul 20, 2012

Not professional.Found a used car price online, I drove out to peoria, they gave me a price $2000 higher. Dishonest, angry, unprofessional, group of sales

JBeltran13

Jul 2, 2012

From the very first moment I stepped onto the lot Michael treated me with respect. Being a first time buyer and a recent college grad, I would have never believed that I would walk off the lot in a beautiful Audi A3 but I accomplished just that. After telling Michael my budget he quickly went to work showing me around the lot at vehicles that respected my budget. When we found the A3, he stopped at nothing (though he never seemed overbearing like other dealer salesmen) to show me all the bells and whistles Audi has to offer. Michael also astounded me with his extremely rich knowledge not just about Audi and all of its performance qualities, but about vehicles in general! This type of knowledge is very rare in this day and age and cannot be replaced by any amount of crash course training that other sales teams find themselves a part of.When all was said and done, words cannot express how grateful I was to be involved with such a dedicated and encompassing sales team. Never once did I feel like I didn't belong and never once did I feel like the team was desperate for a sale. As long as Michael is at this location, he and the Audi team can rest assured that they have a customer for life.

judimj1963

Jun 29, 2012

Michael and Steve made the process smooth and easy. For new car sales we were in and out fairly fast. Michael listened to what I was interested in, and gave me a few options to work with. I LOVE my car!

Metz1616

Jun 20, 2012

My wife and I were blown away by how friendly Mike was, and how he truly took the time to work with us to make sure that we were completely satisfied. The experience was by far the best I've ever had at a dealership, and we really appreciated the non pushy straightforward and honest answers that we got from Mike. I will be referring my friends to the dealership because of the professional manner in which Mike, Martin, and the whole staff handled themselves during our visit.-- Satisfied customer--

kmcgourty

Mar 16, 2012

A friend recommended going to see Michael at the Audi Peoria dealership. We were looking for a very inexpensive car ($10K range) so I really didn't think there was a chance that an Audi dealership would have anything close to our price range. I expected Michael to push us toward a vehicle that would be $20K to $40K. However, he didn't. He respected our budget and found us a very nice, used car in our price range. I was really surprised. Michael also had his shop do a thorough inspection and replaced anything that could cause mechanical problems down the road for us before he gave a final release of the car to us. I highly recommend going to Audi Peoria and ask for Michael Sobczak.

49erdan

Mar 1, 2012

As an attorney, I love to negotiate. These guys made it the easiest car purchase I've ever made. I may not have made the best deal ever, but I think I did and that's what makes me the most satisfied. My Audi A7 is awesome! The next day, Joe described how everything worked (it has a lot of technology) although I'm sure I'll be calling him back soon for further explanation.

thde70

Feb 20, 2012

We came in to see what our realistic options were for trading in our SUV. We needed a vehicle with better gas mileage for traveling to work. The General Manager, Martin, assisted us with many scenarios that would work for our needs and budget. There was no pressure or stress. We were offered a generous price for our trade in. Ryan assisted us with finding the right car. We appreciated Ryan's knowledge and attention to the type of vehicle we were looking for. There are so many makes and models and it was a huge help to have his assitance that ultimately resulted in us finding a great car at a great price! Steve, in Finance, offered not finance options and numerous warranties. There was no pressure and he was very patient with us in discussing all the services that would best suit our needs now and down the road. At other dealers we felt defensive for saying no to a vehicle or stressed about the prices. Everybody that we dealt with from this dealership was focused on us getting exactly what we wanted. We are greatful for the help and love our car! We would recommend this dealership to anybody. We will definately be returning.

xcesiv

Feb 9, 2012

One of my best experiences at a dealer to date. I've done business with Martin Peters for the last 15-16 years and this is the best place location I've had the pleasure of buying a vehicle at.Super friendly employees - everyone was helpful and not overbearing like some dealerships are.Everyone was very informed on the products new and used. I never felt like there was someone else they would rather have dealt with in order to meet any quotas. First class service and experience all the way. If your looking for a new Audi or even a used car stop by this dealer and get first class service.

stbuckman

Feb 9, 2012

I recently bought a jetta from this dealership and they were great. I know this is dealership that normally deals with high end clients buying high end cars and that buying a jetta was going to result in very little profit for them with that said, you would have thought the way I was treated I was buying an 80k car not a 16k car. They treated with respect and did a great job in helping me realize the car and price I wanted. They showed great professionalism. Lets put it this way when I am in the tax bracket to buy the 80k car I will go see them first.

Adam S

Feb 9, 2012

I've purchased all of my cars through Martin Peters and his sales staff. Martin is fair, direct, and always leaves you with the feeling of confidence in that you were/are taken care of. I make sure to refer all of my friends to Martin Peters.

audi lover

Nov 21, 2011

Amazing customer service. Very attentive to needs an requests as a buyer. Found the exact car I requested, at even more desirable price than expected.

bevjanisch

Oct 25, 2011

My husband and I were interested in a preowned Audi A3 as our first option for a second vehicle. We currently own an A6 and have been very pleased with the car and it's performance. Upon arriving at the dealership, Christopher was very friendly and willing to provide us with information and have us test drive a vehicle. Unfortunately, there was only one vehicle to consider on the lot and it didn't have all the options we were looking for. Having said that, we were willing to be flexible depending on the price. Christopher told us the price of the car and asked if we would like to wait while he spoke with his manager to determine the best possible price that they could do. After some hesitation, we agreed to wait (we hesitated because it was the first car we looked at and we had other options we wanted to explore before the end of the day). We were forthcoming with Christopher about this, because we don't appreciate the game playing that can occur). Christopher returned with the manager, Robert, who said that we would need to go inside to wait in order for him to come up with his best price as he was not familiar with the car. We agreed to go in and wait. After a few minutes, Christopher presented us with a printed summary which basically reiterated the cost of the car. Not a best possible price as we had agreed to wait for. At this point, we felt uncomfortable that they were playing games and that we had sat around for them to give us a price that we knew upon first arriving at the dealership over an hour ago. Christopher then asked me what I would like to offer. I informed Christopher that I was not ready to make an offer and thanked him for the information and that I would be in touch if I wanted to proceed. I also informed him that I was disappointed that they had led me to believe they were going to present me with an adjusted price. As I got up to leave, Christopher went to get his manager who stopped us outside and asked what the problem was. As we were leaving the dealership, another salesperson made a very rude comment about giving Christopher a chance and mumbled something under his breath that was very derogatory. I have bought a lot of cars over the years, both new and used, and have never felt so insulted. I am a genuinenly honest and fair person and was shocked to leave a dealerhip feeling the way I did. I am a knowledgeable consumer and deal with people respectfully. In hindsight, I suppose I should have researched the dealerhips, however, I always assume that people will deal with me in the same manner that I deal with them.

llauvao

Jun 6, 2011

James of sales was very professional, helpful, and informative. I was new to the Audi automobiles and stopped to visit dealer on a chance. I had no prior knowledge of the Audi automobiles, price, options, and lease. Actually was heading to Mercedes Benz for another second look. I was very impressed with A4.The facility was clean and well maintained. The overall atmosphere of the dealership was comparable to Mercedes Benz of Arrowhead and BMW of Scottsdale. Very kid friendly.Other than a positive, informative Audi models and options introductions from James, the remaing portion of the experience was poor. I was looking to lease. Lease options were handed to me. There was no attempt to discuss financial options in a quiet confidential and nonthreatening environment. The discussions were held in the open area of showroom for all to hear and see. The finance person without hesitation declared in public that as a customer, I did not know what I want in a car. It was unprofessional and unexpected. This was a far opposite experience from similar competitive dealers. The other dealers put customer service as a priority. I was not sure what Audi Peoria's mission statement is, but I hope friendliness, professionalism, and working to win customers respectfully is a major part of it. The irony of this experience is that I really want to take an Audi home. But due to insulting tactics from finance, I will likely get one from another dealership.Maybe this will teach me a lesson on doing my "dealer homework" before visiting and negotiating. As I write this, for my financial situation, Lease options are better at other competitive dealers at this time. Gone are the days of great dealerships where can walk in without any knowledge of a car, and the dealership makes you feel like the most important person there. Thanks to the Internet, it seems as if they all are defensive about what customers know.

fkriess

Feb 26, 2011

Just leased an Audi A4 from Audi Peoria. Totally 100% satisfied with the entire experience. The entire sales staff was professional during my many visits and test drives before I made my final decision. No high pressure sales tactics which take place at other dealerships. They listened closely to my needs and allowed me time to carefully consider whether or not I wanted to trade in a 2010 vehicle.They provided me with my lease money factor and a truth in lending statement (right from the start) and were the only dealership (I had also considered an Infinity) to provide me with this information.Kenn (finance) explained all of the documents carefully and gave me an opportunity to ask questions (frequently). He did not try to "rush through the process." Didn't try to up sell me on extras, simply explained them and that was it.James and Lou (sales) treated me with respect.Everyone I have interacted with has been nothing but professional. Peoria Audi has a nice relaxing ambience due to the layout of the show room and conduct of the entire staff.Brian (service) handled my window tint and set me up immediately with a loaner car. Said that I could come by anytime and get a free car wash.General Manager, TJ Lapoint, personally thanked me in a very sincere way.without hesitation, I would highly recommend Peoria Audi to anyone considering a purchase or lease of this fine car.Thank you Peoria Audi,Fred Kriess