Used Cars for Sale at AutoFair Subaru in Haverhill, MA

WELCHRN

Nov 21, 2016

Oil change apt. Service staff is helpful and courteous. They had my oil changed in 35 min. I appreciate how quickly they got me out of there especially considering it was Saturday mid afternoon apt and they could have easily been running behind the schedule.

BILLDRAPEAU

Nov 21, 2016

I purchased a new winter tire package at the dealership and had them do the tire swap. The over all time to install was a little longer than I had hoped but it was the last weekend before a holiday and there were a lot of people getting work done to their cars. The service adviser and parts person were very friend and very helpful. This is only the 2nd time I have been to service at this dealership but already I am very pleased with it.

HAZELNUTP2

Nov 19, 2016

Erik was an outstanding salesman. Very personable and friendly. No pressure. We came in on a very busy Sunday when he was the only salesman. We appreciated his very honest approach when it came to negotiating the sale of the car.

ELVIS1957

Nov 18, 2016

Everybody I have met there has been more than helpful. Absolutely love Nancy at service ! Always bring my car there and have always been satisfied.

JMCARELLI

Nov 18, 2016

I'm always taken on time Nancy is very efficient and my paperwork is always ready. The environment is comfortable and it is nice that coffee is offered.

RJKOCH40

Nov 17, 2016

Nancy, the Service Advisor, knew exactly the part needed for my Forester. Appointment was available on short notice. Maintenance was done in an expeditious manner.

Outback

Nov 16, 2016

The whole process couldn't have been easier for me! Doug was very informative and explained all my options with buying new or used. I couldn't believe how they take care of absolutely everything for you - from getting your plates to contacting your insurance for you- almost seemed too easy. Made what I thought was going to be a painful process almost stress free- Thanks Doug!

SWEETHILL1

Nov 14, 2016

I'll send in a review when my work is done. no review until my work is finished. motor is being ordered to take care of my problem. will review when complete.

UNCLEKPM

Nov 14, 2016

Easily explained all of my options. Was not planning a purchase when I brought my car in for service. But as the old saying goes: He made me an offer I couldn't refuse.

Ski bum

Nov 11, 2016

My parents helped me buy my first car from craigslist. With that car I recently hit a bear, yes you read that right, a bear! I decided that I needed a more trustworthy car and considering that I ski I wanted something safe in the snow that could hold my ski's. This was my first car buying experience on my own and it was very stress-free. Doug was honest and made the experience fun. He helped me find a great deal and a great car. My parents also bought a car there the same week, so you could say we love AutoFair Subaru! I have already told all of my friends and co-workers that they should go there if they are looking for a new car. Thanks for the great experience!

CINDYALEX7

Nov 11, 2016

They knew I only had a short time to get a sticker and they made it work . I was in and out with no problems

BILLW

Nov 10, 2016

it's always a pleasure to bring my Outback to AutoFair in Plaistow....the staff is always friendly and helpful.Nancy at the service desk is amazing, she handles the customer very well. I've been going to this dealership for 10yrs, 4 Subies (3 purchased here) between my wife and I, and service has always been great....any issues I had w/my cars was corrected the first time, negating my returning to fix the same problem again.

HOTLUNCHLADY64

Nov 10, 2016

Th service department is rxcellent at Autofair Subaru! They explain what service is going to be completed and they do it in a very timely manner. Thank you again

jim

Nov 10, 2016

Came here to buy a new car and from the time I got there everything was easy, test drive,trade in pickup,easy! Thanks again

DORECLAN

Nov 10, 2016

Staff was courteous. Just got oil changed. the work was on time as scheduled and in a timely manner. Car wash was offered and accepted but staff forgot to do it. I did not go back to follow up on the omission.

UNCLEKPM

Nov 9, 2016

Brought my 2012 Forester in for Inspection and oil change - walked out in a 2016 Forester for same payments. Sales gave me a great trade in and the new vehicle was a step up.

egkasera

Nov 8, 2016

The mechanics did an excellent job. I am very happy that I chose Autofair Subaru. I feel the staff were courteous and very helpful. They even gave me a rental car that made me happy.

TEDLAWLESS

Nov 7, 2016

This was one the best experiences I have ever had a car dealership. Arrived early and they took the car right away. I don't remember the service associate's name, but he was great.

RANDALL.GREENWOOD.MUMH

Nov 7, 2016

I arrived at your establishment with out an appointment for a starting issue with my 2015 Outback. I was pleased when your service rep was able to accommodate me. Your technician was able to diagnose the problem and get me back on the road worry free in a timely manor. I will be using your establishment for my service work from now on.

MARGARET.MCKANE

Nov 7, 2016

I'm able to schedule service appointments around my schedule. Service appointment is always on time, which is important. Friendly employees, including the accounts receivable ladies.

HOTLUNCHLADY64

Nov 5, 2016

Great dealership! Very customer oriented they make you feel comfortable and confident with every aspect of the experience! Would recommend buying new or used car at Autofair!

sheadon

Nov 4, 2016

I didn't have any complicated service needs, but it was done while I waited and the staff was very friendly. They also did a multi-point inspection for no additional charge.

Briana Fitzgerald

Nov 4, 2016

Very highly recommend Auto Fair Subaru in Plaistow NH. I had the pleasure to work with Doug and Kenny and they helped me find and lease my new Subaru. They were fabulous to work with and gave me the best deal. I don't think I will ever go to another dealership!

CEZARB961

Nov 4, 2016

Great experience, 3rd vehicle from there. very friendly, brought my dog with me and was able to bring him in the showroom, and try him out for size in the vehicle I was looking to buy.

K.LANGLAIS452

Nov 3, 2016

This service center was wonderful. Comfortable to deal and didn't feel pressured like most car dealerships. Staff was very friendly and helpful. Erik was very helpful and made things very easy to understand. He took the time to go over the car and everything that I might need to know. Gave me his personal cellphone number if I had any questions and got back right away when I called. Great customer service. Feel right at home going there with any possible problem that might arise.

BOBTHARLEY

Nov 2, 2016

Great service, friendly staff. Always helpful and skilledNancy is a superstar. She has great PR skills and she knows service, pricing and how to get things done

Karla G.

Nov 1, 2016

Very friendly staff. Erik made leasing my new Subaru very easy and stress free, coloring with my 4 year old and keeping her busy definitely helped : )

NEILSONJ

Nov 1, 2016

Have been taking my Subaru to AutoFair for service for a little over a year, Very consistent - always handle my appointments quickly and efficiently upon arrival. If more work is needed than what I brought the car in for - it is explained to me thoroughly in language I understand. Overall it is a positive experience, and I feel my car is given the attention needed to be at it's best.

RICK_MILLER_JR34

Oct 31, 2016

Staff is awesome. My car runs like new. They found my cabin air filter very, very dirty and definitely needed to be changed. The oil change was believed by me at first to cost extra and a surprise to me was it would be included in the 60k deal.

MDEMPSEY444

Oct 29, 2016

My service was performed fast and efficiently. They are very friendly and helpful. I liked the car wash and vacuuming. The car was ready when they said it would be.

JEM362

Oct 28, 2016

This is my fourth Subaru purchased at this dealership, but the first at Autofair. The buying experience was much more relaxed and enjoyable than in previous purchases

DCLA1951

Oct 26, 2016

Have been going there for years. Always have an excellent experience. Lovely waiting room. We have bought many cars, mostly used, from this dealership. We now bought a brand new car. Everyone who works there is extremely friendly, helpful, and professional. Thanks!

Aaron Shrum

Oct 25, 2016

I don't think my first time buying a car could've gone any better. I was helped by Doug Maranville (highly recommend asking for him) who answerd all my questions and made my first car buying experience a lot less stressful than I thought it would be. Paperwork was finalized by manger Kenny Mariano who made the paperwork painless and also answered all questions I had.I was able to walk out with a beautiful new car with everything I wanted in under three hours. If you're looking for a brand new Subaru at a great price make sure to give them a call and don't forget to ask for Doug.

1JRMORGANTI

Oct 25, 2016

I got a report of what needed to be fixed on my car. I did pass inspection but need some repairs. I'm not obligated to go to the dealer, there is no pressure to go local for me.

JORDANDINSMORE2007

Oct 25, 2016

Informed us that in addition to the oil change that we brought it in for, the car was also in need of a repair that we had no idea that there was anything wrong. So our expected routine maintenance turned into a major repair that we probably wouldn't have been aware of till the exhaust fell off.

fromRhodeIsland

Oct 25, 2016

We dealt with a number of Subaru dealers in Massachusetts and RI, it was worth the drive to Autofair in Plaistow NH from RI. My wife and I worked with Dave Saccoccio to lease our 2017 Outback (this is our second Outback, our first Outback has 192,000 miles). Great buying experience, the dealership showroom has a very relaxed atmosphere, even the General Manager , Don McEwen took time to introduce himself and welcome us to Autofair. Best deal and best people to work with, Highly recommend, it is worth the drive!

Ifixplanes

Oct 23, 2016

I heard about Autofair Subaru from a friend that lives in New Hampshire. I was an owner of a 2009 Toyota Corolla LE and Living in New England the winters can be rough. I spent the past 6 years slipping and sliding all over the road. My friend has a 2014 Subaru Outback and was telling me about the AWD and how it has helped him through some rough storms and ice. After hearing many of the same stories I decided to get myself an AWD. I visited Subaru of Plaistow and was greeted by Dave and he was very informative and friendly. I also, found out he was a military veteran like myself which explained his professionalism and passion for his job. I ended up purchasing a 2017 Subaru Legacy Sport with the Eyesight kit addition. The car practically drives itself. It is a very smooth ride and looks very sporty, but not overly sporty. I also, had the pleasure of meeting one of the GM's Don McEwen. He was very friendly as well and made me feel comfortable as we all know buying a car can be a bit nerve wrecking. Lol I didn't feel pressured to purchase my vehicle and they weren't trying to get me into a vehicle I didn't want. They made sure I got a vehicle that suited my needs and one that I would enjoy. Oh I forgot to mention that I am from Boston,Ma. The drive wasn't too bad and after all the positive feedback I got from other customers and the experience I had myself I would happily recommend going to Autofair Subaru of Plaistow.

camplou

Oct 21, 2016

fair pricing to mount and balance four new tires, $ 68.00, plus they performed a windshield wiper moron recall while there. Under 1.5 hours and on my way.

2013Impreza - DeepCherryPearl

Oct 20, 2016

During my experience shopping for a new Pre Ownerd Subaru, I visited a number of different Subaru dealers. I found that the team in Plaistow, however, was different than other car salesmen I met. I felt like I was being dealt with in a fair and open manner, and even though I started the process with a bit of apprehension, Jared Hafford and the rest of the staff there made purchasing my new Subaru and trading in my old one to be a positive and even pleasant experience! I could not be more happy with the Jared and everyone else at Autofair Subaru for everything they did, and for being a step above all the other dealers in the area! I highly recommend that you consider visiting this great team if you are in the market for a new (or pre owned) car!

CTNAVARRIA

Oct 19, 2016

I only wanted a state inspection and I am at 23000 miles and got no hassles! Very efficient as I was on my lunch break!

PDION

Oct 19, 2016

Both Nancy, Service Writer and Jeff, Technician were great as usual. They got me in right away and finished the work a few minutes early. Jeff in particular sat with me in the vehicle and worked through a problem(s) I was experiencing with my radio / GPS / Blue Tooth and hopefully figured out what was ailing it! Time will tell but their communication was terrific. I am looking forward to future service visits once they get in to their new facility in Haverhill as this one is too small.

GRACIEALLEN05

Oct 17, 2016

From the time we first walked into the dealership till the time we picked up our new vehicle - all the employees were wonderful. Corey Stoppel is the dealer we bought it from and he was excellent and so friendly and helpful. he was so patient with us and explained all the different options in the vehicles and let us take a test drive. We will definitely recommend this dealership and Corey to others and we are thrilled with our New Subaru !

BRIAN B.

Oct 17, 2016

We all know you pay more for service at the dealer. However when you need to for your Subaru then definitely go to AutoFair in Plaistow, NH. Friendly, professional and competent service. I couldn't ask for better and recommend anyone needed dealer parts and service to go there. I would even consider them the next time I go to buy a Subaru.

TROYALAIMO

Oct 17, 2016

The buying process at this dealership was friendly, easy & stress-free. Gave me a great deal on my trade in too! I have my vehicle serviced here as well, its fast and reliable service. Great work.

CAW19

Oct 13, 2016

Dropped my car off the night before just as the service center closed. Met Paul on his way out but he graciously stepped back behind the counter and took care of the car. I had spoken with Nancy earlier in the day to schedule the car for service. As always, Nancy checked the servicing history to confirm the proper maintenance was scheduled. When I arrived to pick up the car, Nancy had it brought around front for me and when I went to pay for the car the cashier was pleasant as usual. I always feel confident when I leave my car in Nancy's hands.

NANP999

Oct 13, 2016

The staff was very good and I think they found the problem. The car is getting slightly better gas mileage. I have not tried the air conditioner. Thanks, Nancy

Sage57

Oct 11, 2016

I have heard great reviews on the Subaru , I had my heart set on the Crosstrek, I met with Erik Figueroa on a rainy Sunday morning , he had the car I had seen on the website pulled up front for me as soon as I arrived my eyes lit up !!! Erik explained how the structure of pricing for Subaru's is unlike other car makes and dealers , as we Erik spoke I was very comfortable with his down to earth personality , not pushy , good listening to what my needs were , and had great patience , he was even so kind to offer to move my grandchildrens car seats into my new Crosstrek which I so appreciated !!! I would recommend Erik to my friends, family and coworkers when buying a car comes up !! Thank you Erik Figueroa for making this car buying experience painless !!!Gena Hunt

PJBARKER

Oct 10, 2016

I was in recently for an oil change. They always wash and vacuum my car as part of the service. This time they did not. When I asked at service why, I was told they forgot to ask. I asked them to please wash and vacuum. They took the car, washed the outside and vacuumed the front only. The back seat and floors weren't touched.

DTKING2

Oct 10, 2016

The dealer followed their word of fixing scratches on my car that I had bought. I am very happy with the service I had. Thanks for the great work.

azhilyakov

Oct 8, 2016

Leased an Impreza - quick communication by phone and email, honest and full disclosures of price and terms. Great experience in every aspect. Highly recommend to everyone.

Claudia

Oct 7, 2016

I absolutely love this dealership! They are so kind and easy to deal with. Now that I live in Haverhill, I'll be coming here to have my car worked on!

BOBTHARLEY

Oct 4, 2016

The woman in charge of the service desk is skilled, friendly and knowledgeable. The service was quick and the problem was resolved. I'll be back for my car servicing.

Susan Smeke

Oct 3, 2016

This was my first time using the auto service center at AutoFair in Plaistow. I was very pleased with the friendly, helpful service and will return. I would recommend to a friend.

Bklein

Oct 1, 2016

I had walked out of another Subaru dealership the week prior. Ended up getting a more well-equipped model for lower price. I'm from MA and they made that work easily.

Happy Lady

Sep 30, 2016

My Sales Person, Erik, was great to deal with. Very friendly, informative, professional and, thankfully, non-pressuring. He took the time to answer my numerous questions about the car I was interested in purchasing. AutoFair Subaru in Plaistow was the best experience I have ever had when dealing with purchasing a new car.

JRB89283

Sep 30, 2016

The service was handled very quickly; the service department was Fast, thorough and courteous. The office staff was courteous and Friendly as well. I will not hesitate to use this service department again.

Snopuf123

Sep 30, 2016

This is the second car that I've bought from Doug Maranville, and I hope it won't be the last . He's always sweet, kind and helpful. I always have complete faith in his honesty and integrity. I can always count on him to be caring. I love working with him whenever I'm deciding to buy a car.

Bob1247

Sep 29, 2016

I changed Subaru dealers from Manchester NH to Plaistow NH. The people at the Plaistow location are friendly, professional and very customer focused. After having a poor experience at the other dealers I was delighted to see how much the Plaistow Service Department team was so focused on supporting the customer. The Manager , Rob was very helpful and professional. I felt like they really cared about my issues.

MelonX

Sep 29, 2016

They are very clear about what they can offer and what they can't. They follow up frequently but won't make you annoyed. Questions are answered promptly and quite honest. I would highly recommend this place.

nbptwhite1

Sep 29, 2016

knowing that I wanted to purchase a forester, I had sought an online price. within 15 minutes, I had an email and a call from the dealer. questions were clarified, new quote was issued and I went to dealer the next day. within 3 hours, I walked out with my new car. everything that they promised has held true.

AMAGILL

Sep 29, 2016

We've owned a number of new cars through the years and I would recommend auto fair overall. Doug Maranville was our sales consultant. He was persistent, but not pushy. He really taught us a lot about the car we bought. We had already done a lot of research and knew we wanted the Forrester. He made it comfortable and pleasant and we did not feel on the defensive at all. We've had other lousy experiences and our work with Doug was a wonderful experience Judy and Andy

ICRob0351

Sep 29, 2016

Had a great experience. Jared was a pleasure to work with. The whole process was easy and stress free. I am really enjoying my new truck.

BRUCE-VAL

Sep 28, 2016

We didn't feel pressured. Everyone was friendly and they gave us the best possible deal available. We left with a new Crosstrek the same day we test drove it

Jenna Levesque

Sep 28, 2016

As a 25 year old female, this is the only dealership I have gone to out of my three cars that I feel has gone above and beyond for their customer! Ryan was great, he worked with me to find the right car at the right price with honesty. I also made all the guys stay past closing two times for my paperwork (which as a retail manager is a pain in the xxx and I appreciated it so much). I walked off the lot that day with papers signed for a brand new car when I was really just stopping around town to see if what my options were. I have had such bad experiences at other dealers, primarily Regan Ford which is now gone and owned by AutoFair. I love my Subaru Impreza and am so happy I stopped in and got to work with Ryan! They're the only shop I'll recommend.

PEPINTIM

Sep 26, 2016

Excellent service and very courteous. Fast and prompt with repairs/work. Great hours of operation and look forward to bringing my car back in the future.

BLESSED8_5

Sep 25, 2016

Excellent experience! Game me a fair price for my trade in and very knowledgeable and accommodating during my purchase. Subaru's 0% financing sealed the deal!

SUEMORAN17

Sep 24, 2016

Friendly & pleasant ...really love my new vehicle ~ they suggested rotation of tires ~ I wouldn't have know that ~ just terrific best regard sue Would highly recommend

DAVEARNONE

Sep 22, 2016

Wanted brakes, oil change and tail lights replaced (2 were burnt out). I asked if lights were replaced after service done, was told didn't see any out? After car home noticed 2 lights were out and had to go buy and replace myself. Was also asked by mechanic if I wanted a car wash. Said sure but never done?? Second time that's happened!

BTERRILE

Sep 22, 2016

Even though my visit was for a Subaru recall only the car was ready when promised and delivered washed and spotless. I was lmpressed with the service staff.

Happy Customer

Sep 21, 2016

Our salesman was very patient and didn't seem to mind our wanting to test drive more than one vehicle. He explained the process very well as we went through it. Very pleased with the attention to us and the ease of buying the car.

MDM

Sep 21, 2016

AutofFair Subaru of Plaistow provided quick and friendly service. They did a nice job keeping me informed on the progress of the service work on my Forester..

stevie

Sep 21, 2016

best price, easiest sale, nicest and most helpful sales people, especially Dave Saccoccio...I had no intention of buying a new car, and was looking at used- 1-2yrs old..when I talked to autofair, they told me that they could put me into a brand new car with the accessories that I wanted for the same price, or even less than I had been quoted for used by 2 other agencies...How could I say no...so happy with my purchase

Alison

Sep 20, 2016

We were able to chose a vehicle and drive it away in only a few hours. Never like the process much, but it was as painless as it could be.Thanks Ryan!

JONCROOK

Sep 20, 2016

A friend of mine recommended Autofair Subaru in Plaistow, NH when we were looking for a new car. We're glad we did. Ryan Fischer was an excellent salesman and was not too pushy either. He helped us get the best deal we could get to trade in our vehicle. We met Kenny Mariano too, and who helped us finalize the deal. Very clean and friendly dealership, and will definitely recommend Autofair Subaru when I know someone is looking to buy a new vehicle.

MICHAEL.PLOURDE019

Sep 19, 2016

Very professional and friendly. Not a "high pressure" dealership. Everything seemed to move very slow though (took awhile to be able to test drive, get financial paperwork etc even though I had an appointment made a week in advance)

BARBARANATE

Sep 19, 2016

I had a positive experience at your dealership--from the work performed to the customer service desk everything went smoothly. Nancy is wonderful! Thank you

jjacobson

Sep 19, 2016

My new Subaru Forester had its first oil change. I was greeted by Nancy, who was so sweet and pleasant! The service was complimentary, quick and painless! I was on my way within a half hour. This is a great facility.

cj120

Sep 19, 2016

Excellent and efficient in all respects. I received immediate attention from Erik and from Don. They showed me several models and explained the differences associated with each one. They also explained the positive aspects of the Subaru versus cars produced by other manufacturers. I am very happy with my experience in purchasing my new Subaru Forester.

Bob

Sep 18, 2016

Up to now I have never had a good experience at a dealer. Auto Fair changed that, there did not force any thing on you, I felt there were up front and honest with me.

CGFAMILY4

Sep 17, 2016

There were some issues with a new vw we purchased for our son and I spoke to the manager Mark and sales person Ryan both were extremely polite and professional. The issues were fixed before we picked up the vehicle ,very happy on how they both went out of their way to make this car buying experience a pleasure.

Elb0220

Sep 16, 2016

Jared drove my new car 4 hours to deliver it. Autofair beat KBB numbers for trade in and new car cost. I'm very pleased with this dealership- great customer service!

STEVE

Sep 14, 2016

I was very happy that they were able to fit us in on short notice. The mechanic answered all my questions, and did a great job. Very friendly staff.

BURRIS24

Sep 13, 2016

Service was prompt and pleasant. The lovely woman at the service desk was very helpful and offered one of the best customer service experiences that I have ever encountered.

Raven

Sep 12, 2016

Worked with Ryan Fischer. He was extremely helpful and knowledgeable. A very comfortable, no pressure experience. Would recommend anyone looking for a new or used vehicle , visit AutoFair Subaru.

Biaoconnor

Sep 10, 2016

Doug M was a wonderful salesman, worked hard and relentless to get us a deal. I would recommend him to my family and friends, outstanding service!

OLDENUTFIELD

Sep 10, 2016

Pleasant, comfortable experience. Everyone was very friendly ., looking forward to the new facility, slated for next year. All questions, concerning new facility, were answered to my satisfaction

DMG

Sep 9, 2016

Love this small dealership and all the people we encountered there! Dave Saccocio was so easy to work with and I really appreciate the "no pressure" attitude he has. I also had to go back to get my inspection sticker, and the service department (Nancy in particular) got me in right away and I was out the door a few minutes later. I love my new Outback and look forward to my first service here!

CRAWFORD.LISA

Sep 9, 2016

80 min for an oil change which I thought was a bit long - Guess it needs brakes soon from tech report service never went over anything with me. When I got home that night I noticed what they wrote. When I bought the jeep there, was never told that I had partial Synthetic oil either. That would have been helpful to know in case I took it somewhere else for one. Have 60K miles on my jeep n tech put next oil change at 77K miles??? So 17K miles I need another oil change??????

KENNETHSATERIALE

Sep 9, 2016

everything was perfect from start to finishI will definitely return againclean, neat, friendly but I resent being asked to make my review 25 words or more

4CASEYS

Sep 8, 2016

Dave was super easy to work with NO pressure, which I really appreciated. I love love love my Cross-trek. Nancy and Rob (I think) at my oil change were again super welcoming, patient and found my touch up paint on the spot. The woman at the pay window was just as friendly....... Thanks to all!Jill

CMORA_02127

Sep 8, 2016

Nancy is the best service person I have ever experienced in my life! She is AutoFair Subaru. I have been working with her from the time I got my car and each experience is better than the last. She is a ROCKSTAR!!!!! And my car works now. Thank you.

Jahngens

Sep 6, 2016

We went hunting for a car. We knew that we wanted an Outback, but not sure of what year to buy, new or used? We visited AutoFair in Plaistow,, the end of August, and looked at 3 or 4 different Outbacks, different years, different options included. We narrowed it down to 2 and told Erik, our Sales Person, that. He gave us no pressure from the minute we walked onto the dealer's lot. We left, with information on both cars, and said we would be back. Of course, once home I thought of a few more questions. I called and asked for Erik and spoke with him almost immediately; asked my question and hung up. The dealership was very busy upon our return visit. We asked for Erik and he was with another customer, so we waited, walked around to find out that one of the 4 original cars we looked at was sold and there was a couple looking at the others. We had made up our minds on which one we wanted and when Erik completed his business with the other customers, informed him of our request. We bought a 2016 Outback, gave our deposit, and asked if we could pick it up the following weekend, as we wanted a trailer hitch put on. We went back last Saturday and picked it up. Even the financial dealings went smoothly and fairly quick. I recommend this dealership!

MUMAELZ

Sep 6, 2016

A great experience working with Ryan Fischer. We love our car and we thank Ryan for his time spent with us. We never felt pressured.

PHILM1

Sep 6, 2016

no pressure sales, Doug was good to work with and was helpful in explaining the options available to meI would recommend AutoFair to friends and relatives.

DSANFORD

Sep 6, 2016

Jared did a nice job putting a lease together for my daughter. Quick process. Painless! Would use the dealer again for my next Subaru purchase.

HHC1

Sep 5, 2016

I have been bring one of three Subaru's to the dealership for the past 12 years.Nancy has been there through the entire experience. She really knows her stuff and has always been thoughtful, thorough and friendly.I can't image the place without her.Nancy is the Best!!Sincerely,Jim Harvey

TERRY3124

Sep 5, 2016

My air conditioner was flooding my passenger side carpet. I called service dept at 7:00 pm Thursday night to see if this could be looked at the next day, to me surprise they said bring it up at noon time on Friday. i brought it up before noon they took the car right in, diegnosed it, repaired the clogged hose and everthing was fixed, car washed in less than an hour....How can you beat that for service! Done in less then 24 hour from the call on Thursday night........Thanks service Dapt...

BCWOTRING

Sep 3, 2016

Took my 2009 Forrester to the Subaru dealer (I purchased it there new) to repair a loose rocker panel.At first I was sold incorrect parts from their parts department. Asked for credit. Denied. Then ssk for them to create a solution from their parts bin. The quoted me a $$$ replacement panel. I fixed the problem with a stainless steel screw.Paid $$$ for oil change and class B (what-ever-tha-is) tire rotation. This was 2X competive prices. Other consumables replacements declined because of $$$.I have recived many offers to trace in the Forrester from this dealer. I will most likely look to orhers.

JAZZYSAILOR

Sep 2, 2016

I checked in quickly, at my appointed time. The service was explained and thoroughly performed. I will definitely continue using Autofair to maintain my Subaru.

mefids

Sep 2, 2016

My Forester is now three years old. Have add all my service at AutoFair (previously Singer). Nancy works the service task like a real pro. She is on top of everything. For an oil change tire rotation, and safety inspection, I am always out in under an hour. Today, I decided to take a look at an Outback while I was waiting. It was quiet in the showroom so Kim gladly brought me out to the lot and pulled out an Outback and gave me a tour. Overall, this is a very pleasant dealership.

Levesque1

Sep 2, 2016

I recently purchased my first Subaru and it was the most pleasant car buying experience that I have ever had. Doug Maranville was awesome throughout the whole process and had all the answers and was very professional.

GAZOOOMBA

Sep 1, 2016

Doug gave us simple, straight forward answers to ours questions, without the usual deceptive evasiveness of an auto salesman. Plus Doug assured us that he was their to help in any way if we needed it in the future. Kayland went out of her way to offer her support should we need it if Doug was not available.

HappyEngineer

Sep 1, 2016

I purchased a Forester in RI after an exhaustive study of reviews on the "best snow cars". I was initially shocked by the maintenance cost and disappointed in the quality of service I was receiving. I was let down by 2 dealerships before deciding to become an educated consumer. I read many online reviews before scheduling the next big service appointment even though I was concerned that reviews can be skewed or unreliable. Two dealership service departments in MA, NH, RI climbed to the top of my review scale. AutoFair ranked No 1 and Patrick No 2 when I filtered online reviews through my own quality criteria and weight factors... (Yes... I'm an engineer with 35 years of service). Once my first visit at AutoFair was completed, I revisited my review table (Pugh Matrix) and AutoFair has climbed even higher.I do not want to mislead anyone about cost, though. Pricing was NOT one of my evaluation criteria because I have resigned to the fact that Subaru service prices sizzle everywhere. I will also caution that techs can be absent-minded or "miss a spot" under pressure, like everyone else. In this case, the mishap was that I was pulled over by a cop outside the dealership because I was driving away on a flat tire (nobody noticed it while replacing 4 brakes and rotors). Please feel free to ask "how many engineers does it take..." because I was equally guilty. How silly of me to drive away, turn on the radio, and drown out the thumping noise of a flat tire.Most importantly:The front desk managers, as well as the techs were courteous and personable. Being too old and impatient to stay seated for long, I paced back and forth (like an expectant father in a waiting room) in front of the service desk watching the maintenance process through the glass wall. I was often in the way but nobody lost their patience or their smile. OK... maybe a salesman pointed me twice to the coffee machine in the waiting room.Neither the mechanics nor the managers tried to sell unnecessary work to me. I was extremely happy NOT to get a lecture on "recommended" service or materials intended to inflate bills.I showed up 95 minutes before my appointment time, and nobody tried to "correct me" or to protest that I was messing up their scheduling software. Even though they respected customers with earlier appointment times, they also drove mine in a bay and a mechanic who was winterizing cars also found time to make progress on mine. At the end, I left 60 minutes earlier than expected.I can testify that my experience was great and that I look forward to socializing again with the two coordinators and the mechanic I met. Nice people that treat customers with respect. I am going back, and I have already pre-paid for a package of 4 oil changes through their Service Rewards Program.

MDECAREAU

Aug 31, 2016

Kind courtesy and friendly. Quick service with no hidden charges. Very fast turnaround.Great service staff with a great leader Rob.Service tech Jason was outstanding

LAURIE_MARCELONIS06

Aug 31, 2016

The salesman Jared was very nice. Worked with me to get it to a payment that I wanted. He went over every detail about the car. Even when I went to pick up the car and there was a small scratch in the front that was not there when I test drove or looked at the car at first. Which he also said it was new. He is working to get touch up paint for it

SALLY.PAQUETTE

Aug 31, 2016

This is about the 4th car I bought at this dealership. My only problem this time was with the Finance Manager, Jose. He was not helpful. He was very confusing and I wasn't impressed with him.

SGFRASER

Aug 31, 2016

Nancy and the Service Team always provides exceptional service. The Service Tech's review of my car pointed out work that need to be done in order for my car to continue running smoothly in addition to the routine service. All was completed sooner than expected. Nancy provided a recap of the servicing completed as well as a recap of my next service appointment. I always feel confident that my car is in excellant hands. A job well done!

HUPSINGHAVEN

Aug 31, 2016

My 2nd year here, 1sr year i got the lmpression if i bought my subaru that if i bought my car in any subaru dealership, i will get free inspections from any dealership. I bought my in concord nh in 1994, and moved to salem nh last year, sp i brought the car to yhe clotest dealer in plaistow nh. I got it for free the first year, so i thougt my understanding of the policy was right. But this year they told me since i didnt buy from from them, it cant be free. Also they asked if i was fre car wash, but none was done. I was in a hurry so i left without questioning them i then called them , and Bob from service dept said i van drive back to them n get the car wash. I dont go to that direction at all, so i guess most likely i will not gey my free cash wash. Another thing, so theu told mu bf who dropped of f the car that one of my tires has nail n want to ask my approval to fix, mu nf called me right away. But while we are discussing since i know NTB only cost around $10 instead of $20 something from them. So while we discussing my bf said oh well too late, they are already fixing it. I was like what! Since we have other appt after tje inspection, so we just let it go thids time. I felt people from the front desk to mechanics are not profrssional enough. Very bad communication between them and also with customers.

damorecos

Aug 30, 2016

Service manager, service team and cashier; great service , attentive, friendly, and professional. Attentive about time constraints and accommodates changes well. (ie. last minute change to appointment and rescheduled and desired time)

SMESSINGER_MA

Aug 30, 2016

Nancy greeted me warmly, as always. She is an 11 (out of 10). Service was prompt and courteous. Will continue to have all my Subaru servicing done here.

JLMARQUIS

Aug 30, 2016

Made and appointment with auto Fair Subaru and found them very professional, timely and will do business with them again. Nancy the service manager is outstanding, and deserves a raise.

JOANCHUDON

Aug 29, 2016

Had a great experience with AutoFair Bubaru and would recommend the dealership to family and friends. Jared was most helpful. I purchased a 2016 Outback and for the few days I have been driving the car I really am enjoying it

aagmt

Aug 28, 2016

I wanted to look at some new cars and decided Subaru would be first stop, I was greeted kindly by Erik who ended up being a knowledgeable and patient guy. He wasn't pushy and took the time to understand what I was looking for in my next vehicle. I would like to thank him for his time and because of him, I don't think I have to look anywhere else. 2 Thumbs Up Erik!

AFCOSTELLO

Aug 26, 2016

I always feel that I am getting the straight story when I deal with Nancy. I do not feel pushed to buy something or have a service performed. The information is provided as a recommendation. Dealing with Sherry is always a pleasant experience. Both represent the dealership well. I could certainly go to another dealership that is significantly closer to my home in North Chelmsford, by the Nashua border however, I trust Nancy to be straight up.

WIMBURTON59

Aug 25, 2016

Nancy is one of the main reasons I have my car serviced at AutoFair. She is direct and honest about what is going on with my car. I have never had a problem with my service.

MAMEADIS

Aug 25, 2016

I had a pretty good idea of what I was looking for when I walked through the doors at AutoFair Subaru. I was pleased to find that Doug listened to what I said, and tried to find a perfect match for me. I never felt pressured in any way, and I very happily drove away in a perfect vehicle!

JGIROUARD13

Aug 24, 2016

I called the dealership after having already been to a couple of other Subaru dealerships. I spoke to Ken the General Sales Manger and explained I was just calling to compare prices. He was excellent and gave me every price I asked for without question or pressuring me to visit the store. I was very pleased with the way he approached the phone call and said I would like to come see the dealership and what he had to offer. Ken introduced me to Dave Saccoccio who ended up being my salesman. Dealing with both Dave and Ken was awesome. Dave walked me around the lot and explained the different trim options with the vehicles. Ken put together a bunch of different quotes with all sorts of different options. I ended up purchasing a 2016 Subaru Impreza Sport Limited and I absolutely love it!!!! I would highly recommend anyone looking for a great experience to go see Dave Saccoccio and Ken.

hog

Aug 23, 2016

I rate this dealership as a 5-star due to the excellent service. Purchasing a vehicle is one of my top 3 dislikes. Erik Figueroa was extremely patient and accommodating throughout the entire painful process of purchasing a vehicle while we went back and forth (with paperwork completion) from a 2014 Outback to a 2016 Legacy. I decided on the Outback with absolutely no regrets.He spent several hours working with us throughout this process and maintained professionalism throughout.

LEO1140

Aug 22, 2016

I just had a oil change, tire rotation and an engine inspection. The service was great.and quick. Good selection of magazines in the waiting room.

KGK1129

Aug 20, 2016

Nancy is the best. She cares about the customer and is very nice!! I am glad to see she is still there from the previous owner Singer Suburu!!

MFALDRICH

Aug 19, 2016

Everyone is very friendly. I really liked the fact that they are pet friendly and I was able to bring my dog (Dora), which they seemed to enjoy giving her alllll the attention :)

MC

Aug 18, 2016

The wait time was appropriate for the work that was being done and everything was explained to me clearly. I had children with me and a nice worker got them popcorn while they waited, which made the wait easier on them.

jnate309

Aug 17, 2016

Doug was easy to work with. He was friendly and listened to us. We made our deal quickly. The process was smooth and not stressful.

kate123

Aug 17, 2016

Erik Figueroa was excellent to work with. He worked a very late night to deliver our car and took the time to explain not only the purchase documentation, but also to walk us through the features of the car and answer our questions. Erik was an absolute pleasure to work with and we would highly recommend his great services. Thank you Erik!

JRB89283

Aug 17, 2016

I brought my car in for my 60K mile check-up, as I have done with all the previous check-ups. Great experience. Thank you Nancy!

ilovemysubaru

Aug 16, 2016

Always available to help! Had a wonderful car leasing experience! My first time leasing a vehicle and everything went smooth and fast! Thanks you Dave!

Dg0723

Aug 16, 2016

I had a great experience. From sales to the maintenance helping get something out of my trade. Everything went great. Doug was very helpful with making my decision easy. This is the second car I have purchased from Doug and would go back again.

Jase3gt

Aug 15, 2016

We had searched online and found the car we were interested in. I talked to Kayland on the phone about it and she answered all our questions. We showed up and they brought it out and we were able to test-drive it. Doug was super helpful and friendly and not pushy at all. We then went through the car buying process and they helped us get a lower interest rate than the pre-approval that we already had. Then Jose went through all the finance paper work with us and we were done. They cleaned up the car, had the plates put on, and put gas in it for us.

Eagledaughter

Aug 14, 2016

This dealership recently changed ownership and I was skeptical about the new owner. My buying experience completely wiped out any skepticism i brought to the building. The sales person, Erik Figueroa, was outstanding. He listened to my wants and responded appropriately, He took the time to find the right vehicle, let me drive it extensively, helped me unload my old car once the deal was struck and in general went beyond what I've ever experienced as a car buyer in the past. What really capped the whole thing was to be able to write a personal check for the purchase. No need to run to the bank for a bank check, no hard sell for additional coverages that I didn't want, minimal paper shuffling - just a simple, pleasant exchange.

Kmboucher

Aug 14, 2016

Most car salesmen are like vultures, not Erik. He and he rest of the staff were patient and understanding. I can't say enough about them!

NANJACQUES

Aug 14, 2016

Nancy and Sherry are amazing! I always feel like a VIP when my car needs service. They are friendly, fast and very thorough. They are the dealership's greatest asset! Love the techs too.Nancy Malo

renee g.

Aug 14, 2016

Went in for an oil change and the woman behind the desk informed me that I needed to rotate tires and there was a recall. The woman behind the desk is super nice and very friendly. I was happy that she keeps such good track of my car because I was not aware of the recall or my tires needing to be rotated. They took no time at all. It was really cold in there though.....even for a very hot day!!!

SSCHWARTZ64

Aug 12, 2016

With Autofair taking over the dealership the whole experiance has taken on a new better approach to helping a customer get what they want. This is the 2nd Subaru I have purchased in 2 years, the first at a different dealership, because I couldn't deal with dealer before Autofair. i also deal with Autofair Ford in Haverhill for service and they also are excellants

JOE.CAIRES

Aug 12, 2016

Excellent as always cheerful staff with knowledge - service inspected my trek just to assure that the problem would be taken care of pertaining to my vehicle

BJSTURTEVANT

Aug 11, 2016

I made a reservation online, and arrived promptly. Within moments, I was being helped. Rob was polite and efficient, telling me exactly what was to happen and giving me a few options. He also had no issues honoring coupons. I was told it would take about an hour, and sure enough, within the hour, my car was done. It was quick, painless, and the wifi and comfortable chair made the hour pass quickly.

2NewSoobs

Aug 10, 2016

When my wife and I arrived at this dealership, we were able to walk around and check out the car lot without someone constantly asking if we needed anything. When we were ready to talk to someone, we walked inside and was greeted politely at the door. Erik Figueroa was our sales associate and was very knowledgeable about Subaru models. During out test rides, Erik was very easy going which made our rides very stress free. The same goes for in the in the office. Erik and Kenny Mariano worked very well together to get my wife and I the deals we were looking for. We can not recommend this dealership enough.

BRIANCHAREWICZ

Aug 10, 2016

Great service and timely response. Nice loaner car. Friendly staff. I was very pleased with everything done. I appreciated the reminder of the upcoming maintenance that is due my next visit. I highly recommend AutoFair Subaru.

JAN.328

Aug 10, 2016

I always have a good experience at this dealership. Problems were found with my car and Nancy took the time to explain what needed to be done and helped me to work out a repair schedule. I highly recommend the AutoFair Subaru dealership in Plaistow!

Connie B

Aug 10, 2016

my car was on however it would not shift into drive. Autofair was able to fix the problem quickly and graciously fit me right in

Carol

Aug 9, 2016

I've always had good experiences at this dealership. Every repair has been effective. If I have had trouble understanding exactly what needs to be done and why, the service associate has been happy to explain. Occasionally when I have thought my car needed work they have explained what is going on and why a repair is not even needed! I trust them to take good care of my Subaru and not take advantage of me. I am now driving my third Subaru and expect my next car to be a Subaru also.

Kerri Howard

Aug 8, 2016

I actually do not currently own a Subaru. I found myself in an emergency situation this morning with my ford edge and Autofair Subaru happened to be across the street. The Service Director Rob McDermott was welcoming, reassuring and I instantly knew I was in good hands. He treated me like a VIP. Rob took such great care of me that I am planning to trade my ford in next weekend for a Subaru. Autofair Plaistow exemplifies confidence in motion. Great cars and amazing service!!! Trust me...if you want great service check these guys out....Thanks to Rob McDermott for his help today!!!

crosstrekbuyer

Aug 8, 2016

I worked with Erik Figueroa and could not be more pleased with my experience. Having recently visited another Subaru dealership and coming away underwhelmed, I was simply amazed by the difference at Autofair and with Erik. As I was under some time constraints Erik worked with me but without pressuring me to make a rash decision. He and others at Autofair went out of their way to get me the vehicle I wanted and overcome some obstacles that I placed in his way. Every aspect of the process was much different and profoundly better than I have experienced elsewhere. I cannot recommend Autofair and Erik enough. When it comes time to replace our other Subaru I will be going back even though there are a number of other dealerships closer. I would also be remiss if I did not mention Jose in accounting as someone else who went above and beyond what I would expect from past experience.

New to Suburu

Aug 8, 2016

What I liked most at Autofair Suburu was the team atmosphere upon entering the showroom. I was greeted and offered water right away. Erik was awesome helping me choose the right Outback for me. Looks are deceiving at the location as there are many more vehicles available than can be seen from the road. Great knowledge and enthusiasm of Suburu. Highly recommend this dealership!

Laura Ross

Aug 8, 2016

I ended up at AutoFair Subaru after my old subaru died. I had an excellent experience with Rob, the lead mechanic, which led me to look at the online inventory. I found a car that I liked and went in. I met with Erik Figueroa who walked me through all of my options without any pressure. Both Erik and Rob really seemed to know the cars and were available to answer any questions I had. I was heading out of the country for a few weeks, but they took a deposit on the car and we completed the transaction when I returned home. I have no complaints and would recommend this dealership without reservation.

SOUELLETTE00

Aug 8, 2016

I would recommend asking for Jared Hafford in Sales -he was friendly and made the process easy. My only criticism is the amount of time it took from start to finish - it was a lot longer than anticipated. But Jared explained to me that the computer system was new and they were all still learning it! I can empathize with that. Overall it was a good experience and I am thrilled with my new vehicle!!

SLEENUNES

Aug 7, 2016

Everyone was friendly and knew their areas of expertise. Service department staff made it possible for me to have minor followup items taken care of quickly. I would recommend this dealership, good experience overall.

KB573

Aug 6, 2016

I was nervous about this process and Kenny and Ryan made it fun and painless. I will recommend this dealership to anyone in need. I will be a customer for all my future needs as well.

New Suburu Fan

Aug 6, 2016

I would recommend working with Erik Figueroa to anyone who might be searching for a vehicle. Erik was patient, professional, responsive and honest throughout the entire experience (and his positive attitude and helpfulness continued even after the deal was done!) Erik is an asset to Autofair and should be commended for his concern and the attention he pays to his clients. I have always purchased my vehicles in the past, and was unsure about leasing. I had no reason to worry; thank you Erik for making my first leasing experience so positive and seamless! I look forward to working with Erik again in the future....THANK YOU!

xx

Aug 5, 2016

ON AUG 1, 2016, I called Autofair Subaru, formerly Singer Subaru to make an appointment for an oil change and 75000 maintenance. Jon Swallow answered the phone and helped me every step of the way from making the appointment at a convenient time for me thru to the end of the actual service by adding a hand wash car wash and helped me reconnect my phone to my car's bluetooth. I found Jon to be very knowledgeable, professional in mannerism, and friendly. I look forward to seeing him at my next service appointment.

HENRY.MARIN001

Aug 4, 2016

The people there do a great job with great costumer service. Would recommend to anyone. Everytime I go the take good care of my WRX.

EHALABY

Aug 4, 2016

I started to test drive different types of SUV's. I did look at the Consumer Report. I did test drive the Forester. The sale person Eric Figueroa, was very professional and kind. He took the time to hear my concerns and needs for the type of vehicle I was interested in. I was very satisfied with my experience.

CSLEVESQUE

Aug 3, 2016

As always, Nancy was so efficient in getting paperwork done. My surprise was that there was no charge for the oil change because it was the first service since I purchased my Impreza through AutoFair. I also got a complimentary car wash (which included cleaning of interior)! I've been going to this service center for several years. Everyone is friendly, professional, and very knowledgeable.

Rhianna

Aug 2, 2016

I would strongly recamend you to all! All ove you guys made it possible for us to get our new Subaru with no regrets! Thank You ALL

KATHLEEN.RENAUD

Aug 2, 2016

The Subaru in Plaistow has exceptional sevice. You are always told up front what is being done and what it will cost. The waiting area is clean and pleasant to wait in. No pressure to buy additional services or items.

KRISTIN-COMEAU

Aug 2, 2016

Jared was very professional and courteous.He gave us important information about the car and the services, He was very knowledgeable on the Outback and other models of Subarus.

MJ

Aug 1, 2016

Everything went exactly as expected. My car was taken in for service right when I arrived, and finished as promised. The best part was a special parking space near the service entrance, no driving around the lot to find a space.

REPOTTER

Aug 1, 2016

My only issue was with the dealership not repairing a dent in the rear bumper that was not there when I test drove the car. Plus, I did not test the disc player in the car on the test drive. My mistake. I cost me $380 to replace it. The salesman, Ryan, was great but someone above Ryan made the decision not to deal with the unworkable disc player and to give me $50 towards the bumper repair, which was clearly the dealerships faulty.

Rick Welch

Jul 31, 2016

This is the first time I have ever leased a brand new car and I love it! I will never go anywhere else. Thank you!

dreed1950

Jul 30, 2016

Excellent service. The woman at the desk was great and the service was done in a timely manner. Any additional repairs and costs were explained clearly.

JAGANDERSON86

Jul 30, 2016

Nancy is always terrific. She is always nice and polite. The service was fast and friendly. The woman who handles our payment was super too!

Peter

Jul 29, 2016

I have purchased many cars over the years. This time it was with my older Mother. The patience and professionalism was greatly appreciated. We chose your dealership over 4 others.

callieeforniaa

Jul 29, 2016

The purchase was stress free, the sales team is very friendly and accommodating. I'm 9 months pregnant and Ryan Fischer helped make everything easy and fun for me! I knew exactly what car I wanted and very satisfied with my choice! '16 Crosstrek

noname

Jul 27, 2016

I have found the sales and service at Singer?Autofair to be most pleasant every time I've visited. Low anxiety - which for someone who knows little about cars and car maintenance - is appreciated. Doug and Nancy are always friendly and accommodating.

Mrs.V. 2016

Jul 27, 2016

Jared Hafford was outstanding in getting me what I wanted with no high pressure sales.I will recommend Jared and AutoFair Subaru. #crossrek Grammy's new ride!

SPOUNDS51

Jul 27, 2016

The scheduling was painless, the drop-off was very well handled, the waiting room was comfortable and easy to work in (free WiFi that actually worked), the work time was just about an hour, and the actual work was extremely professionally completed. Check out was a breeze.

JGABE4

Jul 26, 2016

Great experience; easy going people willing to help in any way possible. Got a great price for my trade and was happy with my purchase including price service.

jeff

Jul 25, 2016

Ryan created a pressure free environment. He was knowledgeable and when he was with another customer, his WRX mechanical coworker gave a complete run through of the engine! Even though the car I originally came there to look at was unavailable, the deal I was given made it worthwhile. Would recommend and look forward to going back there for service within the 120,000 mile warranty!

Honest_Reviewer

Jul 25, 2016

If you want to buy or lease a Subaru, go see Doug Maranville. My leasing experience with him was painless and stress free. No pressure tactics and no dealership scams. I highly recommend AutoFair Subaru. Ask for Doug, you won't regret it.

MTUCCOLO

Jul 25, 2016

The only reason I buy my cars at this dealership is because of the service. (4th car going back to when it was owned by Commonwealth)

SANRANFONE

Jul 25, 2016

I had been a Singer Suburu customer for 15 years. I admit I had some concerns when Autofair purchased the dealership. I have been to the service department 3-4 times and have to say that the service exceeds my expectations. John is so knowledgeable and helpful. Keep up the good work. Sandy Ranfone.

DUDLEYC1121

Jul 25, 2016

I have been going to AutoFair off and on for many years and have always been totally satisfied with the service and the friendliness of all employees. When I had issues with a previous Subaru they went over and above trying to find the intermittent trbl(which was caused by faulty part installed by a local mechanic). I will continue to have all of my service here.

no1234

Jul 25, 2016

A good dealership the people who work there are very friendly, just wish I didn't spend 3 hours sitting there waiting to buy the car.

Cappi

Jul 25, 2016

Came in about a month ago, looking for a pre owned legacy with my wife. Was instantly greeted by one of the managers. Who then introduced us to Jared, our sales person. Jared was very knowledgeable about the cars, and helped pin point the exact one we were looking for. The entire process was quick, and easy. Jared did an amazing job, along with everyone else at the dealership

why?

Jul 24, 2016

Jeremie Fortier and the team that worked with us were great, the whole process was smooth and we very pleased with the experience. This was the 3rd time we leased from this dealership and that says it all. Recommended.

Rhianna

Jul 24, 2016

I bought a Subaru 2 years ago, loved it. We maintained the services it needed, but with all our driving, we were talking about up dating it next summer/fall. While waiting for the repairs we needed, we started looking, just something to do. Well, we found one really liked. We were approached by a sales man Doug, and he sat with us, talked with us, pro's and cons to leasing or buying. He was very honest. When the first numbers came down, I completely walked from leasing. We then started looking at sales. Between him and his manager, we bought a 2016 Subaru Legasy! NO regreats. We love it. Our second one and will never go to a different style or sender we delt with! Thank you all Subaru sails and managers. Thank you Doug for your patients!

KMD522

Jul 23, 2016

We walked in with a tough deal in mind- and it worked out in the end!! Dave was the only car salesman I've ever really liked- he was just real!! Dave made the deal happen:) We have an appointment with the service dept. for some additional accessories and know that will go as planned.

Ttash7112

Jul 23, 2016

This is the 2nd car we have bought in 3 years from Doug and have nothing but great things to say about him! He worked with us and our situation and made everything work just the way we needed it to. He has been such a pleasure to work with & we would highly recommend going to see him at autofair in Plaistow NH. Honestly he is more of a friend then a car salesman & makes you feel comfortable & doesn't pressure you into anything. Doug is up front & honest & does everything in his power to get you the best deal possible. The sales manager Kenny & finance manager Jose vieira made our experience as quick & smooth as possible & was able to get us in & out in no time at all!Overall it was a great experience again & will always shop here at autofair in Plaistow NH

Dmg123

Jul 21, 2016

On my first visit I dealt with Ryan. At that point I was just exploring my options and Ryan was very helpful, explaining the different models and their particular features. I returned several days later to test drive my choice, the Forester. This time I worked with Doug, who recommended that I check out a 2015 pre owned Forester which had all the features I was looking for. After taking it for a test drive I knew I had found my car. The entire car buying experience was great from start to finish - no pressure sales, very knowledgable about the particulars of the various models and model years, very friendly and accommodating . It was a surprisingly enjoyable experience. I highly recommend them.

Teallyyes123

Jul 20, 2016

I had a great experience with Town Fair Subaru. When they realized that I was not happy with my first choice they quickly acted to make sure I would purchase a car that I wanted. ..2016 Legacy.Because I referred my roommate ... I am now waiting for a 100 dollar cash gift!! Yes she bought a Subaru Outback

jjacobson

Jul 20, 2016

Let's face it, car shopping can be fun! It's time for an upgrade and your vehicle will have that "new car smell," but it also turns into an all day event and it's tedious. And who wants to give up one weekend day to be stuck at a dealership doing that whole back-and-forth price negotiation dance?! Seriously, who has time for THAT?! Well, let me tell you--this is the second rodeo for me at AutoFair Subaru. I am a repeat customer simply because there is no dance, they take the pain out of car shopping and far exceed my expectations. The staff is amazing and they work with you to get you the best deal possible. Not only are they knowledgeable and thorough, but they strive to make sure you walk out the showroom door deliriously happy with your purchase. Also, and it goes without saying, that Subaru produces top notch vehicles. Why would anyone NOT want to shop at this dealership?!

Ellen C

Jul 20, 2016

Service on my car began soon after I was checked in. The work was completed in the time that was estimated. I will definitley return for my next oil change and service.

george02

Jul 20, 2016

I purchased a 2016, Subaru Forester from this dealer on June 20, 2016. I found the purchasing experience not to be a one sided negotiation but one of mutual participation. My contacts with the sales and financial personnel was a very pleasant experience. This past week while waxing my vehicle I noticed a small dent on the right side of the vehicle. I was heart broken to see my first dent and did not know how it happened.. I went down to the dealer and they evaluated it and told me that they would have someone look at it right away. Thirty minutes later I was handed back my keys and told that there was no charge. Neither the dealer nor myself could say whose fault it was but in the interest of good customer relations my dealer took care of the cost. I was very please with the outcome of this experience. Most of all I would like to say that I have never dealt with a vehicle dealer as customer orientated as they were. I highly recommend this dealer and wish to thank their Service Director and Sales Manager for their assistance in resolving this matter. I expect to have a long lasting relationship with AutoFair Subaru. Thank you

rachel456

Jul 20, 2016

Went into Autofair Subaru just to test drive but ended up walking out that day with a new car. Our salesman, Dave, was personable, friendly and had a no-pressure attitude to his approach. He worked with us on price and style of my desired car. I would recommend this dealership to anyone looking for a Subaru!

DANETRAIN23

Jul 19, 2016

My dealer, Ryan and his manager went above and beyond to get my family and I approved. The finance department also worked with us on a better interest rate for our loan. Ryan was friendly and relatable throughout the experience. He made the process easy and fun.

SAUNDERSLISA

Jul 19, 2016

Called on a Friday night when an unusual noise came out of the tires. I brought the car up and had a resolution Saturday morning.

Fotogirl1111

Jul 18, 2016

Great service here !!! Came here to look at a used Impreza and I ended up leaving with a brand new Impreza ! Erik was a great salesman. Knowledgable, personable, professional, and he had a great sense of humor ! Jose was great as well ! Very professional and personable. He answered all of my questions, and gave some good suggestions during the paperwork process. Overall a great experience here buying my first brand new car !

MaureenN

Jul 18, 2016

This morning I called AutoFair Subaru for a service appt. and was gratefully given one for this afternoon. I was greeted professionally by Nancy who checked my Subaru in and reminded me of a part they had ordered for my husband's Subaru as well. John Swallow, Service Advisor, and Rob McDermott, Parts and Service Director provided excellent and professional service. They displayed a high level of compassion, attention, and service to a very stressed customer. They went the extra mile by assuring the work would be done promptly and provided us with a vehicle to use at short notice. I can't say enough about the superior level of service I received by the Service Department AutoFair. We bought our cars from Singer but highly recommend the Service at AutoFair!

susan12

Jul 18, 2016

AutoFair Subaru Service Center in Plaistow, NH, has the most committed team employees. Nancy is always compassionate, puts the customer first, takes the stress out of having our cars serviced. A new comer Rob the manager, all the mechanics, and of course Nancy as well, takes the time to explain every detail of our car visit. They let us know if there a new issues, what we will require for our next visit, and if there is a major issue, they schedule it in that day, if that's not possible, you get a loaner, and your on your way with no stress, leaving with confidence that they will get the job done and done right. After all, the Service Department makes the Dealership.

Lozzi jim

Jul 17, 2016

John Nancy Rob have always treated me excellent when ever I have been there for service.l have 5 Subarus in my family and whenever l call they get me right in.

Mjdobez

Jul 17, 2016

I went there on my wife's birthday. Just browsing but fell in love with this 2016 Forester. Erik was the sales guy I dealt with and I could not have been more pleased! He is so down to earth and made the experience a fun one, not a dreadful process like some of my previous experiences at other dealers. This is my first Subaru and my wife and I love it! I brought it home, and she was just surprised and excited! I recommend this dealership- absolutely. And if you are looking for a great guy to buy a card from Erik is your man.

Shannon123

Jul 16, 2016

From the second we parked on the lot Jared was helpful and went above and beyond what we thought a car salesman was. From the experience of the wonderful test drive to the no pressure feeling of the experience I would come back to this dealer anytime and plan to.

SH944S

Jul 16, 2016

The overall experience was positive. When they conducted the safety check they should have checked the previous record on the car because they were recommending a part be replaced that they had already replaced.

JEFF.KRAUSS

Jul 16, 2016

Jon was knowledgeable and explained everything that was going on. He communicated to me each step of the way during the service of my car.

JANAJACO

Jul 16, 2016

Excellent. Now that the dealership is under new ownership it is even better than before. Nancy does a great job knowing many customers by name as they walk through the door. Impressive.

ALYCE68

Jul 15, 2016

Staff respectfulAttentive to & answers questions Pleasant attitude & friendly parts available if neededWaiting area quiet & comfortable Car washed & brought to front of business building for easy find for costumer.Staff professional at payable desk also friendly & helpful

Scott

Jul 13, 2016

Sales person work there hardest to make everything run smoothly I bought two subaru outback in the last 2 year same sales person eric figueroa was there to make the transition into my cars painless . Thanks eric L Scott

Ktandkt1

Jul 13, 2016

This is my second Outback. I was happy with all the choices and help from the sales person Ryan. Both me and my wife were so pleased we got her a crosstrek.

Ted71

Jul 12, 2016

I was very pleased with the service I received from the Service Advisor, John Swallow. John was veryaccommodating, making every effort to work around my schedule in a way that would be convenient for me. When unexpected complications developed, John made sure to get us a loaner car immediately, even getting several of the Techs to help my wife transfer a load of groceries to the loaner. Job well done! Thanks! In addition, the Tech ("Ralph") did an outstanding job of diagnosing an intermittent CHECK ENGINE light, discovering a problem that several other Subaru dealerships had failed to find. I was impressed!Now, I always request that Ralph be the Tech assigned to perform all service on my car. Thanks!

cappy18

Jul 12, 2016

Excellent experience! Thank you so much! Love my new car- Will be doing future business. Everybody was a pleasure to work with. No hassles and stress free

Babybjorn98

Jul 12, 2016

The salesman I worked with, Erik Figueroa, made this experience very pleasant. He was knowledgeable about the cars in which I was interested and provided me with all the information I needed to make my purchasing decision. Most importantly, Erik and his manager respected my requests and gave me the space a time I needed to decide whether or not I would make a purchase. In the end, I am happy with my new car and would recommend Erik and Autofair Plaistow to anyone in the market for a new automobile.

CaraForester

Jul 12, 2016

I have purchased my last 4 vehicles here! Enough said. :-) From sales to service I really am glad that I continue to have good experiences...not a huge fan of buying a car, but for the time I spend with the sales team every couple years, they certainly make it worth the while. I don't remember all the names...but ALL of the folks at AutoFair were great!

Paul M.

Jul 12, 2016

I had a great experience buying my Subaru from AutoFair Plaistow NH. Erik was awesome, very helpful and he explained everything. There was no pressure and worked with me to get the deal that worked for me. Well worth it, no regrets.

Aquaport

Jul 11, 2016

I recently purchased a 2017 Impreza wrx and I am very happy with the car. The salesman Erik Figueroa was great, he helped me find the car I was looking for in no time and was very helpful. I will recommend autofair Subaru to anyone I know looking to buy a Subaru.

jb1992

Jul 11, 2016

I went in looking for a pre-owned vehicle, and the staff was very welcoming. It was the second time I went into the dealership; the first time I was just looking, and the salesmen gave me plenty of space. I thought they explained everything very clearly to a first-time buyer. I worked with Erik and he was very good to work with! I would highly recommend AutoFair Subaru in Plaistow.

woody

Jul 11, 2016

Our initial visit to AutoFair Subaru was a welcoming one even though we arrived minutes before closing time. Erik Figueroa invited us to come into the showroom. He even drove a Forester up to the front door for us to look at before we left. We called Erik after the weekend and made an appointment to further pursue a purchase or lease of a Subaru Erick was genuinely interested in our finding the right model for us. Erik is thorough, knowledgeable, and showed no pressure. Erik is at the top of the list of consultants we have worked with over the years. We signed the papers yesterday to lease a new, blue, 2016 Forester Premier. That says it all!We applaud this dealership after one of the managers mentioned to us that several of the consultants are veterans. The consultants at AutoFair Plaistow are friendly, informative and enjoy what they are doing.

layala

Jul 10, 2016

In the fall of 2015 I was in need of an new automobile. My first criteria was that it needed to be a safe car and it needed to keep its value. Living in Massachusetts I also wanted to make sure the vehicle would perform great in New England weather. After doing some research I decided on a Subaru. Erik was my salesperson and I could not have been happier. I explained what I was looking for and he really listened. He introduced me to the Outback and the Forester. At no time was he ever pushy. He explained the features of both vehicles and answered every question. Needless to say I purchased the Outback and am so happy with my purchase. When it was time to take possession of my brand new Outback I was unable to make it to the dealership before closing hours. Erik went the extra mile and personally delivered my new Outback to my place of employment! Erik made my experience of purchasing a new vehicle very pleasant and I would definitely buy from him again and recommend him to anyone looking to purchase an automobile.

Green123

Jul 10, 2016

Not often you enter a car dealership and you aren't hounded by salespeople offering you all kinds of deals. Nothing here but good old Yankee dickering! Found the truck of my dreams at a price I can actually afford! Thanks for your honest and straightforward approach to business. Will drive up from NC again when I need a new vehicle in the future. Excellent job Eric!!!!

Kaymen

Jul 9, 2016

My husband and I went to look at a Subaru and came home with it! The Salesman was pleasant, not pushy and had great patience, no matter what we asked. He went above and beyond to make sure we knew how to use everything before we left. What could have been a stressful day turned out to be a very happy one! THANK YOU, Doug M.!!!

finura

Jul 9, 2016

I purchased a 2016 Forester from Erik Figueroa and found the experience refreshing.At no point during the process did I feel any pressure nor feel like I was being smothered by a salesperson. Erik provided me with space to roam and yet was reachable when I had any questions.His vast knowledge about the difference in cars was extremely helpful when it came time to decide what vehicle would work best for me and my family.Not only was he knowledgeable, he was also, friendly, courteous and patient.If you are in the market for a vehicle I recommend you visit Erik Figueroa at AutoFair Subaru in Plaistow, NH.You will not be disappointed. I know I'm not.

Nikkie0244

Jul 8, 2016

Great experience! I went with the intention of test driving a Forester, Outback, and CR-V. Prior to my visit I was 99% positive that I would buy a Honda CR-V, but ultimately ended up purchasing a 2016 Outback because Jeremie was so fantastic. I am so happy that I went to AutoFair and got to work with Jeremie!

Est3vao!!

Jul 8, 2016

Leased my new 2017 WRX with Jarred, and everything was great. Very helpful, and willing to accommodate all of my requests . Everybody there was extremely helpful, and you can tell everybody was legitimately excited for my new purchase. Will always go back to Autofair Subaru, and recommend my friends to do the same. You will not be disappointed!!

Suzes66

Jul 7, 2016

Recently I went to Autofair Subaru in Plaistow ,NH . Erik was my sales person and he was great.I originally wanted to find out where my credit was before I purchased a vehicle. Erik went through the financing with me and then I test rode a few vehicles.He was knowledgable about the differences in vehicles and what would best suit me.I ended up leaving that day with a 2013 Subaru Crosstrek and I love it.Erik has contacted me several times to check on how car was and if I had any concerns.I would definitely recommend Erik Figueroa if you are looking for a vehicle .The whole experience with AutoFair Subaru Plaistow was excellent.My brakes started squeeking after a few days. I called the dealership,they got me right in and fixed it. The brakes had a rock in them that had flown up and got lodged in brakes.

Chemprof2003

Jul 7, 2016

I purchased a 2016 Subaru Forester from Erik Figueroa. I had done a lot of research on the vehicle ahead of time and new exactly what I wanted in my new vehicle. Erik was very helpful, courteous, and conscientious. He did not try to sell me anything I did not want as an extra nor did he try to talk me out of any additional options. He went the extra mile every step of the way ensuring I was satisfied and that all of my questions had been answered. In addition, he has followed up with me since my vehicle purchase. I dropped by the dealership after registering my car in order to put on my new license plates. Erik and 2 others in the service department were waiting for me and I was quickly and cheerfully taken care of. I highly recommend visiting Erik Figueroa at Autofair Subaru for anyone looking for their next Subaru. This was a very positive experience.

rallyblue

Jul 6, 2016

Well, I bought two cars from them within 4 months. So I must have had a good experience. I always go in with my mind set on a price and every time they met my demands. Negotiations were easy with the help of texting/emailing. I agree with another review that it felt more like buying a car from a friend.

Subie owner

Jul 1, 2016

Super friendly veterans that make buying a car as easy as hanging out with friends. They stayed late taking the time to go over everything, making car shopping after work possible. We had shopped other dealerships but got the best deal here. If you're shopping for a new car save yourself the hassle contact them online and deal with people that make it easy.

Jill21490

Jun 30, 2016

When I went in I was greeted and helped. Everyone in there were very friendly and help. They all worked so hard to get my husband and I where we needed to be, I have never experienced this kind of service some where where they actually care about the customers wants and needs and not just the sale

Skate80

Jun 26, 2016

The customer service is phenominal. Traded in my 2007 Honda accord for a GMC Terrain. Best decision ever. Jared was very helpful, showed me every feature of the car inside and out. Very informative, and made the experience that much easier

Kelsey

Jun 16, 2016

By far the best car buying experience iv had yet. was looking to trade in my 2010 Ford Fusion and try out my first Subaru. Dave went above and beyond to put me in a 2016 Subaru Legacy I fell in love with. The entire dealership was personable, from sales, service and the financing department I would highly recommend autofair Subaru.

Bob1247

Jun 15, 2016

We recently traded my wife's 2011 Subaru Forester for a 2016. The Sales Associate was excellent and was very informative and professional. The Sales Manager was involved in the sale and was more than fair with the trade in and worked with us to get the best price on the new car. I priced out the same car at three other Subaru Dealers and AutoFair gave us the best trade and price on the new car.Although I have been taking my 2012 Subaru to AutoFair and always have been happy with the rates and service, I waited to write this review until we had the new car serviced. The Service Department was great . I called and booked the appointment and they even asked me what was the best time for me to bring the car in. The Sales Associate and the Sales Manager came over while the car was being serviced and wanted to know if we were happy with the new car. I have purchased many new cars and have never had a Dealership that was so caring and concerned about a customer, after the sale. If you are looking to buy a Subaru and you care about customer awareness and customer focus then AutoFair Subaru in Plaistow is the Dealership you should visit first. I have a 2012 Subaru and because of the great deal we got on our 2016 and more important the super customer service we have received, we are going in to look at buying a new car for me. I would never buy a Subaru from any other Dealer......

Vapingguru

Jun 15, 2016

Despite the bad reviews my wife and i went to autofairHad a look around found the car we liked..when it came to the numbers it was that same as any place..everyone needs to be happy..after some back and forth with the salesman..we met the big boss..he put the numbers together for us that made us all happy...overall it was a great experience..i will be back in the future..thanks all involved

MM0600

Jun 15, 2016

Hands down, the best Subaru dealer I've found! What a wonderful car buying experience! I recently purchased a 2016 Impreza from Dave, and it was the best experience I've had at a dealership in over 15 years of buying cars. They had tons of cars, way more than the other Subaru dealerships I visited before them, their new Manager was amazing, I got a great deal, and I left happy with my new car! I will be recommending them to everyone I know!

stevensalvi

Jun 13, 2016

Singer was great, bought from them and continued with Service for years. Autofair took over late last year and service went way downhill. We live a few miles from the dealership but now go to Exeter Subaru which I highly reccomend.

Abby

May 30, 2016

The salesman knew his stuff but couldn't understand why we didn't want a 2 yo car with 93,000 miles on it. They offered way below Kelly Blue Book and Edmunds price for our trade in and wouldn't budge. It was difficult to get the keys to our car back when we wanted to leave. The manager really put the pressure on us which made me want to get out of there faster. I don't feel I could trust this dealership and definitely would not buy anything from them. You be wise to remember that a satisfied customer tells one person and a dissatisfied customer tells ten people

Harold1234

Feb 23, 2016

Do not purchase from them you have been warned. We traded in our car they gave us well below book value but stated the lowered the cost of the new car for the difference. Here is the kicker they increased the price difference above MSRP and charged us $900.00 for a 3m package they never installed. Still trying to get it installed three months later.

Anonymous

Dec 27, 2015

Lots of pressure to put a deposit on a credit card, which was not necessary. Certainly no a laid back approach. Being near the end of the year, I suspect they were aiming to fill their quota, and had no great sales discounts for the customer. The transaction was certainly not handled from the customer point of view, for which they appeared to have little or no regard. They were more interested in filling their needs than mine. Problem may have come from the heavy-handed general manager who was being needlessly unpleasant. I would have thought that they could have shown me extra consideration seeing as I was new customer. I suspect also that my uncertainties about the details made it easier to pressure and manipulate me. It may not have been a conscious action on their part, but I certainly felt very uncomfortable and pressured during the whole process. I told them how I felt, and they apologized, but at this point it didn't do much good.

Kathy

Nov 15, 2015

Our salesman was informative explained all the safety details about the car, We very pleased that they had the car we had been looking for.

Dan B

Oct 31, 2015

I was emailing several dealerships to get quotes on the car I knew I wanted to buy.I got the best price from Singer Subaru, and decided to visit the lot the following day to test drive a car they had (exact make, model, and most importantly transmission) that I wanted.It was a great experience, it made buying my first car a very transparent process, and I got a great deal on my new car.

Subarurn

Oct 27, 2015

This was probably the easiest car purchase we've made. We found the car online, arranged a test drive with Doug, and came back a few days later to pick it up. Doug was very accommodating of our schedules and made the process very smooth.

Audia4490

Oct 18, 2015

Our salesman was low key, informative, insightful and very committed to SubRu. Came in not sure whT we wanted, and after flaking to us, he suggested the cross trek, it is perfect!

poetryreader

Oct 14, 2015

I was sold on the Subaru Imprezia by Consumer Reports & my past experience of a Subaru 2000 Legacy wagon. The Salesperson understood what I wanted--reliability & no frills and didn't try to sell me a more expensive model. he was courteous, helpful, and of service.

TJ

Oct 8, 2015

Singer Subaru has excellent people working there. Friendly, accommodating, and knowledgeable folks. From Vasilly in Sales to Kenny in finance to Kristine in Service, I had the best experience. I love my Subaru too!

joecadcam1

Oct 4, 2015

After doing extensive research on the Web, we selected Singer Subaru of Plaistow, NH as our first choice to view available inventory and test drive the 2015 selections of Subaru vehicles. After test driving comparable AWD Fords, Chevy's, Hondas, Toyotas, Mazdas, Hyundais Mitsubishis, Nissin Rouges and Mazdas we felt the class of 2015 vehicles left a lot to be desired. Our previous history of owning five (5) Subaru's over the past 20 years were the main factor to seek out and come back "Home" to Subaru. We were not disappointed in neither the selection nor quality of the vehicles we test drove. Our salesman (Steve Lantagne) was a perfect blend of both a knowledge base and low pressure salesman, answering all questions we had easily and completely. Trust me when I say my husband had many, many questions. Perhaps the best part of the experience was Steve did not try to over sell us on a model that was either beyond our means, or beyond our needs.

Natalya777

Oct 3, 2015

Sale person was so nice and friendly. No pressure to buy. Price was very good and most important you can find it online with all discounts. You don't have to call to check the price. I wish all other places could do the same

karlhanf

Sep 9, 2015

(They agreed to a price via truecar.com before we walked in.) They were laid-back, and helpful with logistics. They offered us a slew of extended warranty products, but with a pretty soft sell. We went with a 7-year fabric/paint protection/warranty, and a 10-year/100,000-mile overall service warranty (only a good deal because we will have low mileage).

1stleased

Sep 2, 2015

Doug was terrific to work with -- friendly, informative, helpful and easy-going. Probably the most pressure-free and straight-forward car buying experience I've ever had.

Gut152

Sep 1, 2015

I was very impressed with Doug and the owner. They made it easy to lease a new car and I felt they were honest. I would recommend them.

Anoop

Aug 28, 2015

It was a wonderful experience to buy from Singer Subaru!! I spoke to them over the phone before going there. Car was out waiting for me to look (pretty neat). There was no overselling / underselling or additional pressure to buy. All staff members were very courteous and did their job very thoroughly. What is told to us is exactly what we got and everything was on time and well prepared. I will happily recommend Singer Subaru without a doubt to anyone. BTW Vasilly was excellent !!!

SnoopDog00

Aug 23, 2015

Great overall experience at Singer Subaru. Bought my second car from them and wouldn't think of going to another Subaru dealership. Great car (Legacy) at a great price. Thanks again. I'll be back...

Hfig0812

Aug 23, 2015

Very easy transition! The customer service was exceptional and the finalizing of the paperwork was easy, and fast and well explained. No rush at all, Erik, Jeff and Kenny all were excellent! I would recommend this dealership to anyone! Love our new Outback!

gks

Aug 23, 2015

We were interested in purchasing a loaner/used car that we had seen on the website and Doug Maranville was extremely helpful. We appreciated his low key, no pressure approach. This is the third Forester we have purchased at this dealership.

Duke

Aug 17, 2015

My overall experience with all involved was painless, Vassilly, Kenny and Jeff were true professionals and made the transaction very smooth. I would recommend the dealership to anyone

michaelkatz

Aug 14, 2015

Did exactly what they said they would in arranging a car lease for the benefit of my son! At times a bit difficult to get on the telephone.MAK

stp123

Aug 11, 2015

Leased an Outback and because my wife was going to pick it up I wanted everything possible done upfront. I called several times to ensure she would be all set. I gave a credit card deposit and sent a check for the balance due long before she was picking up the vehicle.When she arrived they said they never got any of the money, they kept her for 2 1/2 hrs going over things that could have easily done ahead of time.Really poor.

Sades077

Aug 10, 2015

I think this dealership did and excellent job with helping me find the perfect car. Doug (my salesman) was extremely patient with me and assisted me through the entire process of buying my first car, made a stressful experience extremely easy and enjoyable. I would recommend this dealership to anyone and I certainly would buy from them again.

PFloyd

Aug 4, 2015

Singer had the best equipped Crosstrek from the online inventory searches I had done. Vasili was pleasant and willing to discuss numbers on the phone to not waste ones time driving for nonsense number games. Once at the dealership still no number games just respectful customer service and I bought a beautiful new car. Vasili was a very busy man but still spent the time showing the interior functions of all buttons. He could of sent me on my way with a quick sale done but did not. Very nice man. I would definitely recommend all to shop within Singer's inventory or let them have a chance to match numbers for a vehicle that may me at another dealership. They put out a fantastic deal on my Crosstrek. Finance gentleman was also not a pushy buy all the extras type either. A great experience. Will send all I know shopping in there direction.

trudy blue suby

Jul 25, 2015

THIS IS THE SIXTH CAR PURCHASED FROM THIS DEALERSHIP. WE HAVE ALWAYS FELT IT WAS A FAIR AND COMFORTABLE DEALER. VASILIL HAS BEEN OUR SALESMAN AND WE ENJOY DEALING WITH HIM.

Bethsh

Jul 21, 2015

I went in to Singer Subaru two Saturdays ago and bought a Forester with the assistance of Doug and Chris. They were both highly knowledgable, helpful and efficient. I have never had an easier or more comfortable time buying a car. Thank you!

SAM 123

Jul 21, 2015

Our salesman Doug Maranville was very helpful. He accepted the Edmunds Price Quote with no problem. We thought we were going to have to wait for our outback to come in. He arranged for a Subaru Outback model that we to be delivered from another dealer that day .He told us to go to lunch and come back in a couple of hours and our Outback would be ready which it was. The whole car buying experience was pleasant and stress free..

cma1391

Jul 15, 2015

Buying a car from Singer Subaru was the WORST decision that I have ever made in my entire life. They tried to SCAM me three different times.The first time I brought my car in for an oil change. They told me that my exhaust was cracked and needed to be replaced along with a donut seal. They quoted the repairs at $1,100. I brought my car to my uncle whose a Subaru Certified Mechanic and he told me that the exhaust was fine and that only the donut seal needed to be replaced. He did the work for $100.The second time they tried to scam me was when I put in a claim on my tires. I had purchased an extended warrantee from Janus through Singer which covered damage to my tires and rims from road hazards among other things. I popped my right rear tire and had bubbles in the front 2 as well as rim damage. I told Singer to put in a claim on the 3 tires. About a week later I get a call from Roger Singers' service manager. He told me that Janus rejected the 2 front tires. I wanted to appeal the claim but he refused to give me a contact. I finally got one from him and when I called Janus they told me that Singer Subaru never reported the damage to the 2 front tires and that I had to add it to the claim. I had to fight with Roger to get them added to the claim. Finally he relented and did and the tires ended up being covered. Singer gets a discounted labor rate for warrantee work so they were hoping to get me to pay out of pocket for the 2 front tires. I didn't have my car for 3+ weeks.The third time my car was totaled when I was rear ended. I put in a GAP claim through Singer but Donna one of their managers wouldn't pass on the info to the GAP company. She kept telling me it took 4-6 weeks to process. When I finally gave up with her and found a contact online for the GAP insurance companies claim department they told me that Donna could fax over the info anytime and they would begin processing the claim. When I told her this she finally sent the information over. AAA paid what my car was worth and finally 2.5 months after that Singer got my GAP claim settled. The hassle of having to make sure my lienholder didn't report me to a credit agency while I waited for Singer to finish the GAP claim was horrible.All in all they lied to me multiple times, were extremely disrespectful to me verbally and ethically, and tried to scam me. WORST DEALERSHIP ever.

Happy Subaru owner

Jun 28, 2015

Good experience. Prices are great and the staff are friendly. Make Simger your Subaru dealer and you will not be disappointed. Hurry in for your new Subaru today.

keljoh3261

Jun 21, 2015

Purchased a 2015 Forester and the experience was easy, painless and pleasant. Our salesman, Vasiliy Popovich was friendly and actually came to our house post sale to drop something off! Best car experience we've ever had. Highly recommend this dealership and we will buy our next car from them!

lovemyforester

Jun 21, 2015

Purchased a 2015 Subaru Forester. Our salesman, Steve, was friendly, knowledgeable, and low pressure. As this was the first time purchasing a Subaru, Steve educated us on the safety features and overall capabilities of the Subaru line. We particularly like the nearly panoramic view of the Subaru Forester. On our test drive, Steve chose a route that accentuated the capabilities of the Subaru and did not rush us. I would highly recommend Singer Subaru.

forestermom

Jun 13, 2015

Vasiliy was awesome. We were walking around outside and Vasiliy came right out to help us. He showed us a few options and put no pressure on us. We had a certain amount we were willing to spend and he worked to get us there.

Very Satisfied Customer

Jun 9, 2015

Purchased a new 2015 Outback. Very pleasant experience..the Sales folks(Vasily and Ken) I dealt with were very professional and easy to work with. They were also very patient as I went back several times to test drive both Premium and Limited model Legacys and Outbacks. There was little pressure from any visit and I felt I got a very fair price for my trade in and got a good deal with the new Outback Limited I purchased. The "after sale" financial dealings with Chris was also a pleasant, no-pressure situation. I would recommend purchasing from Singer in a heartbeat.

Hope246

Jun 8, 2015

Just bought a new Outback and the Salesman was knowledgeable and helpful. We felt no pressure and I thought the whole process was seamless. I highly recommend Singer Subaru.

subarudriver

Jun 6, 2015

Doug was great to deal with. We showed him the car we wanted and the price we wanted to pay and he made it happen. We highly recommend this dealership. It was well worth the extra drive for us. We're very happy with the car. This was our 2nd purchase at this dealership and we plan to continue to do business with them.

mitchmac2001

Jun 1, 2015

Doug, Kenny, and Jeff were a pleasure to deal with. They were straight shooters and the purchase was easy and stress free. Plus, it was a great deal.

mom

May 17, 2015

Vasily was great to deal with; he was patient as we made our choice and very knowledgeable about the car we purchased. He explained the car's many features.

Mark123

May 5, 2015

Doug is great to deal with. A real straight shooter, my 2nd purchase from him. I would recommend him to anyone looking to buy from Singer Subaru. Great guy!

bubbas4848

Apr 30, 2015

Dealing with Singer was refreshing,, quick and painless... their pricing and terms could not be beat.My new "loaded" legacy is 10 times the car I have ever driven....Thank you Eddie.Karen Haraden

happyjanet

Apr 29, 2015

I am a repeat customer of Singer. Why? I found the car I wanted on their website. They gave me a great price for the new car, my trade-in and I got 0.9% finance. So easy. No pressure. They can't do enough for you.

mjaudy

Apr 28, 2015

Overall a very pleasant experience and very happy with the vehicle. I appreciate the hospitality and time spent during the sales process and most importantly appreciate not being "pressured" to buy.

JY

Apr 28, 2015

Second vehicle we have purchased from Singer Subaru. Their sales team is extremely knowledgeable and attentive to your needs. They gave us a great trade in allowance and a great sales price. Outstanding value and service, what more can you ask for.

Happy forester owner

Apr 28, 2015

I was very pleased with my experience at singer Subaru. The salesman was courteous and patient with me as I made my decision. He was very knowledgeable concerning his product.

JOJO

Apr 24, 2015

We are very happy with our experience at Singer Subaru in Plaistow, NH. Our salesman, Doug Maranville, is top notch. He was polite and professional and very helpful. He addressed all of our questions and concerns and he never made us feel like we were only a sale to him. We would feel comfortable referring anyone to him.

gramgram

Apr 6, 2015

Best experience ever in buying my car. It actually was a lot of fun, no pressure ,great information. We actual bought a 2014 model, which worked for our budget. Thank You so very much.

fivetop

Apr 3, 2015

Very courteous,helping, very good at explaining different options available to us . kept in contact with us through out the sale.Excellent overall experiance.The end.

KREIZA

Apr 2, 2015

I had a GREAT experience at Singer at the same time I was being harrassed by a higher pressure dealer. Kenny answered all my questions by email. Erik showed me the car I was initally interested in and patiently and concisely answered my thousand questions about Subaru - a brand I've never bought before. Jeff "haggled" with me (really, he just agreed with everything I reasonably asked for!) via prompt email. And when Jeff and I came to an agreement, Vasiliy sealed the deal and got my car. Kenny was very clear and patient when it came to signing the nitty gritty paperwork. Everyone was very friendly, helpful, open, and clear when they interacted with me - online, on the phone, and in person. (Meanwhile, the other dealer was calling me incessantly, trying to use fear tactics, trying to convince me that matching Singer was "a great deal" and treating me like I "HAD" to do business with them.) I'm SO glad I chose Singer for my initial purchase, and I can guarantee that I'll return for service over and over! Oh...and of course, I LOVE my new Impreza!!!

alamengual

Apr 2, 2015

It was a very nice experience. The salesman Versiliy was personable, friendly and knowledgeable. I expected the normal car salesman attitude, nothing like that at all. I highly recommend this dealership. Have also dealt with parts, good experience as well.

rootes17

Mar 26, 2015

I had a great experience at Singer and love my new Legacy. My salesman Doug, along with Kenny and Eddie were extremely helpful and professional. They were personable, made the process simple, and didn't play games which I really appreciated. They kept me updated on the status of my Legacy which was on order and when I arrived to pick it up, Kenny already had a jumpstart on the paperwork that had to be completed. Doug also took the time to show me all of the new features in the car and took me for a test drive to try out the Eyesight and to answer any questions about my new car. I'd definitely recommend Singer Subaru to anyone who is looking to lease or purchase a new Subaru! -Lauren

Eni

Mar 14, 2015

After visiting a number of Subaru dealerships since I started my search for a car last October, I chose Singer Subaru and Erik to complete my search. Erik was respectful, not pushy or overbearing. He was reachable and always welcoming for questions or to help with finishing up the paperwork for the registration. This dealership was the fairest and most honest one I came across and Erik was a pleasure to work with, and I would recommend them wholeheartedly.

TJ4206

Mar 6, 2015

I echo what reviewer teeqc wrote. We are also in MA and although it was the dealer closest to us, Singer was true to its word and professional in all stages of the process. This was by far one of the easiest car-buying experiences we have ever had. Will definitely return to Singer for our next vehicle.

teeqc

Feb 27, 2015

The Singer folks were up-front, efficient, responsive, very courteous, and extremely helpful. I live in MA, but the dealers here could not compare in price offered, professionalism, honesty, and helpfulness. Singer was outstanding. I purchased from them last week and have already recommended Singer to two friends and a family member who are in the market to buy. Will do business with them again when my lease ends even though I live 30 miles away. Totally worth it. Thanks so much, Singer team! Teresa

Steve

Feb 26, 2015

I would recommend a friend there. They have the best price than any other dealer. They were fast and easy to work with, didn't give me a hard time at all.

elisaknox

Feb 20, 2015

I was serious about buying an Outback I had seen on the website, so I came in and test drove it. I LOVED it and the price was right. We were pleasantly surprised by the easygoing salesperson who was very knowledgeable and not at all pushy. We thought we should test drive at least one other car to compare to the Outback, so my husband found a brand new Forester and we took that out. We were both surprised at how much we liked it. We decided to think about it for a bit, and never once did our salesperson make us feel like we had to make a decision that day. We were going to wait two days to come back, but decided to buy it the very next day. The process was smooth, no pressure and totally easy. We feel like we paid a fair price for the car and we're really satisfied with the process. We are so happy with Derrick and Singer Subaru we would absolutely buy from them again!

mary

Feb 19, 2015

They were knowledgeable, friendly, and helpful. They did not pressure me like other dealers, which I appreciate very much. It was a very nice experience and I will recommend them to any of my friends looking for a car.

rita nc

Feb 15, 2015

People were all very helpful and friendly. Assisted in troubleshooter issues. Good interaction among all employees. Have recommended dealership to several people. Love my Subaru.

andrew7

Feb 5, 2015

My wife and I went to Singer Subaru and were very pleased with the customer service and overall sales experience. Doug was our sales guy and he exceeded all expectations. If all car salesmen were like Doug car buying would be thought of as an enjoyable experience. There wasn't a feeling of being overwhelmed or any pressure. Doug was able to help us find the perfect car. We are very happy with our new Subaru and will consider going back to Singer in the future.

maiph

Jan 14, 2015

I was very pleased with the excellent communications and services of the whole team. Douglas was such a nice sales representative. Unlike another Subaru dealers, Singer Subaru was the only dealer that had red Subaru Legacy 2.5i Premium I was looking for. This is my first Subaru purchase, I am very happy with its look and looking forward to enjoying its high performance also.

dlanguedoc

Jan 10, 2015

This was a simple and smooth process. All the details were covered. We had our new Subaru in just a few days. Great experience, thanks!

KWA

Jan 9, 2015

Not a word generally associated with purchasing a car but it was a very positive experience. Our salesman, Vasily, was great. Easy going and attentive. Sales Manager, Jeff, needs to be cloned. Every dealership needs one of him. Can't say enough. We'll be spreading the word!

lsyarger

Dec 25, 2014

Fantastic buying experience. The entire sales team couldn't have been more accommodating. I would definitely go to Singer Subaru for any future Subaru purchases.

Cassandra

Dec 22, 2014

I had a great experience at Singer Subaru. My salesman Doug was patient and wonderful. I also wanted to thank Chris for explaining more of the financial process to me. Thanks to Doug, Chris and Aaron, I've had a wonderful Christmas. I'm so happy with my WRX, and will be driving it for some time to come. I've already passed out the business cards and have shared my experience with anyone who will listen.Thank you!!Cassandra

danilo77

Dec 5, 2014

Great experience buying 2015 Outback. No pressure from sales staff. Friendly laid back environment. Vasiliy made my purchase transaction smooth and easy. Exceeded my expectations. Completely satisfied.

marizaclinton

Dec 3, 2014

I had a great experience at Singer Subaru. The worked to get me the best rate, I was pleased with the final price, everything was done in the time frame they promised and I had very little to do and everything was prepared for me when I arrived to pick up my car which is good for me because have such limited time. Vasilly was very easy to work with and when I picked up my car was wonderful at communicating with me and teaching me about all the new features of my new car when I picked it up. I wish all my car buying experiences were as easy as this one.

poochie.uno

Nov 8, 2014

I was deployed to Afghanistan when I asked my brother to look for a 2014 BRZ premium and he had found Singer Subaru Dealership. We were very impressed with the help of Mr. Douglas. He helped us throughout the process. I highly recommend Singer Subaru

J Bolduc

Oct 15, 2014

Last week I purchased my first ever brand new car and the experience could not have been any better. I am a huge believer in doing research before making a big purchase - I talked to four different Subaru dealers that were around me. Singer was extremely customer friendly and was quick to respond to any questions or concerns I emailed. Being intimidated by the whole process and hearing car dealer horror stories I brought my dad with me, but honestly I would have felt comfortable by myself as well. It was a very calm environment and everyone was friendly while we waited (they also has a sense of humor which made the experience that much better). I first talked to Kenny and Rachel of the internet sales team via email; they didn't have the exact car I wanted, but really got the ball rolling in getting me what I wanted. When I went in for a test drive I met Vasiliy; as he took my license he asked if I knew C****, my brother who had bout his car here over a year and a half ago, I was shocked and impressed he remembered him. V was super friendly, funny and made sure I was getting what I wanted... He got me my 2014 Crosstrek THE NEXT DAY! (Other places told me it would be weeks). The next day I went back to pick up my new baby with the biggest and cheesiest smile on my face and still have the same smile every time I get in it. Te ladies at the front were super friendly. Vasiliy's appointment that was after me came in early and he handled us both being there very well and was sure to give us both the best service. Mark from finance was very honest about the whole process and extras and I never felt pressured to do any of it. Eddie (the general manager - I think) was super nice and made sure I was getting the best experience and really worked with his team. Apologies for my rambling review- there are so many great things I can say about all of them. I think the VIP Program is an amazing touch by the dealership - great touch for customer satisfaction. I have seen some mixed reviews about the service department, but I'll comment on that when I go in for service. I can't imagine it being a negative experience. So glad I bought my car here and a huge thank you to everyone at Singer!!

cadetmar

Aug 25, 2014

So far all I have done is purchase a new car (I have not had any work done on it yet). I have to say they went far out of their way to find the exact car I wanted and went over every detail of Subaru's until I felt like I built the car. I highly recommend Singer Subaru.

Snopuf

Aug 25, 2014

Buying my car there was a very nice experience. It's usually a traumatic experience, but this time it wasn't. I actually enjoyed it.

keylyme

Aug 21, 2014

Singer Subaru is different than any dealership I have ever been to with friendly, down-to-earth employees who completely lack the "car salesman" persona. All three employees I worked with put me immediately at ease and I was so impressed with their over-the-top customer service (driving over 70 miles to bring me paperwork and diligently searching for lower financing for me - something I had not even requested). They have a customer for life and I am telling everyone to check here before shopping anywhere else!

audio2244nut

Aug 13, 2014

When I was ready to close the deal on a new Subaru, I misunderstood the agreeement on the price of the car.The sales team then, came up with a price that was resonable and fair. I am very satisfied with rhe treatment I received at Singer Subaru. I love the car!

jehunh05

Aug 6, 2014

After having a dealer here in South Carolina searching for my new 2015 for 5 days I knew it was time take matters into my own hands. A quick search online and I found exactly what I wanted at Singer Subaru. I called and within 30 minutes had filled out all the necessary paperwork and placed a down payment over the phone. When we arrived at the dealer they had everything ready for us. In less than 2 hours we had our new car and were on 1000 mile journey home! Everybody there was friendly and accommodating! We highly recommend them to anybody searching for a car!!

rufusk48

Jul 7, 2014

Initially passed over Singer at my first serious attempt to locate an affordable 2014 or 2015 Forester or Outback. I have a 12 year old Forester with only 105k miles that has served me well and will remain active. I am glad I finally gave them consideration because they were able to offer a very good price with superior friendly customer service. I must say that I have not had such a positive and comfortable buying experience from any business in many, many years. Both my sales rep and finance manager, Vasilihy and Mark, respectively, deserve kudos for their professionalism and friendly demeanor!!!!

claradon

Jun 13, 2014

Replacing my 03 Forester. I was one of those who lived after an accident when car was 3 months old. Repaired. Never any upkeep except tires and brakes. All service done at previous dealer Moved to NH.Expect great service here. So far, outstabding

artisan

Jun 2, 2014

My husband and I drove from Maine to New Hampshire to potentially purchase a used 2009 Subaru. After test driving it, I was not convinced that it was the right car for me. We tried others, same model but newer year and it still wasn't working for us. Brian patiently spent the whole afternoon with us narrowing down our specific needs until we finally found what was comfortable for us. Great dealer, great service - we're very happy.Susan and John

khefferan

May 28, 2014

First dealing with Marco he was easy to talk with and very knowledgeable. Not pushy but very helpful. Todd took care of the paperwork and he was also a pleasure to deal with. Experience was fantastic and I would highly recommend Singer Subaru.

Infotangent

May 25, 2014

I stopped in for a test drive with my wife and after a low pressure drive we were offered a tremendous deal. They gave it to me in writing and after doing a little more shopping I found they had the best offer.Very pleased and I would shop there again.

Sllats

May 9, 2014

I found dealing with Singer Subaru different and very pleasant. We were not pressured in any way. We were shown any make or model that we were interested in. We were also allowed to to drive a model of the car we eventually bought. All our questions were answered to our satisfaction. The car was bought on a Sunday and all administrative work was completed that day and that included financing. The paperwork was run the next day by Singer Subaru and was delivered to us Tuesday morning. The only thing we were left responsible for was the state inspection sticker which I had no problem getting. The only reason this happened was because we live in MA and the Singer dealership is in NH. All in all it was a real pleasure to deal there at Singer.i

BCNCSBZ52

May 7, 2014

I dropped by Singer Subaru to check out a blue BRZ and the experience I had was fantastic. No pushy salespeople, and a friendly atmosphere make buying a car there a nice experience. The staff is excellent and they really know their stuff. No lengthy bargaining process and being able to take the car home before buying it was a deal maker for me. Vasiliy Popvich made the buying experience a breeze along with Eddie Dye. I would highly recommend checking out Singer if you are in the market for a new Subaru!

Lanie166

Apr 18, 2014

Buying a vehicle in the past has always been a hassle with the pricing back and forth and not an good overall experience.Last time I purchased was a 2006 Honda... I went to Singer on Saturday, April 12th to look at a new legacy.. Although I was anxious to purchase a new vehicle I was not looking forward to the experience of the pricing( back and forth) and all theextras they always want you to take.My experience here was the opposite... pricing was easy, and although Mark went over the extras, there was no pressure and no pushing them on to the bottom price of the vehicle...I would buy another car here in a minute and I'm looking for to enjoying my new car and to working with this dealership for routine maintenance.ThanksElaine

Cjsirois

Apr 5, 2014

My experience was good, Steve was our salesman who was awesome. I was torn between the forester or the outback but quickly realized the forester was right for me and my family. I had a trade in so we decided to go ahead and buy! I am in love me my new Forster. I would definitely go back to that dealership (and plan to, for my husbands new car In about 3 years). My only complaint was that we got there early morning about 9:45 and we didn't leave until 3/3:30. That is just far to long in my opinion when buying a new car, especially since we completed a preaproveal form online before we came in, which we were assured would make our day "so easy and much faster". I am convinced that buying a new car just sucks. It's an all day event, I was exhausted, starving and our baby sitter was watching my son 3.5 hours longer then I had planned on. The sales manager gave me a few things to remedy this, like a tank of gas card so I can come back any time and get it filled free. As it was, we ended up having to leave( to relieve our sitter) with out our tank being filled (this was a Saturday) and Steve came to my house personally and filled it for me that Monday. So I understand things happen and dealerships get busy, it's just a headache for the buyer who desperately wants to be done for the day. So prepare and bring snacks! We plan to go back there and I'm sending my mom there for her subaru when she's ready to buy as well. So long day or not, it's worth it in the end when you are happy and have a new car from a place you liked.

ClaudeB

Mar 29, 2014

We received excellent service when purchasing a new Forester at Singer Subaru. Our sales person, Steve Lantagne went over and above to meet our needs.

Jecht

Mar 29, 2014

Thanks to everyone at Singer Suburu! Smooth fast service...Buying/leasing a car made easy...No haggling, Sales Pitches or gimmicks.Thanks Again and see you soon!

Johnnya1045

Mar 26, 2014

This was the best car buying experience I have ever had!!! I will recommend Singer Subaru to everyone I know! From the time I stepped out of my older vehicle to the time I drove off the lot with a new Subaru, everyone was courteous, kind, knowledgable, and accommodating.Best Ever dealership!!! Thank you Singer Subaru!!!

ForesterMom

Mar 8, 2014

They beat every local price and we out of their way to find us the vehicle with the exact options we wanted. Very happy, and loving our Forester!

bsavoy

Feb 5, 2014

I was very pleased with the staff and service I received when looking for a new vehicle. I was torn between a Nissan Rogue at Commonwealth Motors and a Subaru Forester at Singer Subaru. Because of the service and "gut" feeling of honesty and integrity that I got at Singer, I chose the Subaru Forester. Everett and Vasily (salesmen) were very attentive and knowledgable of the vehicle I was interested in. I am so glad I chose the Forester. It is both fun to drive, dependable ( just had a foot of snow and it drove through it like butter with good control), and sharp looking.

Roywalling2013

Jan 28, 2014

I found the dealorship staff including Vasilly easy to work with and accommodating. I feel that I purchased the vehicle at an fair price and am very satisfied.

Dogz5366

Jan 14, 2014

Vasiliy was great! Not pushy like other sales people from other dealerships. My main reason I would recommend Singer, Vasiliy! I love my new car! The only thing I would request is to have the pretty WRX blue on the non sporty cars as well. Thanks Singer Subaru!!!

kdc0125

Jan 11, 2014

We were treated very well by the salesperson and the manager. They welcomed us, answered every question and ensured that we were comfortable with the financing options. When we went back on a very snowy morning to pick up the cars (we bought two cars that day!!) they were warmed up and ready to go.

glingar

Jan 7, 2014

This is the second car we have purchased from this dealership and this salesman (Vasily). We love both vehicles and hugely appreciate the way our salesman worked to get us these cars. Both Vasily and Singer Subaru are completely different from all our prior car purchasing dealerships and salespeople. We will continue to return to both of them!

Holly Bourdon

Jan 5, 2014

Great experience , I do not feel like I need to write 25 words for my review , a survey should be short and sweet or people will not do them , I am only finishing this review because the experience at Singer was a really , rely good one .

plaistowsubaru

Dec 28, 2013

I believe this dealership was one of the most stupidest and worse thing I could have done. Since then I find myself with things that are supposed to be working in the car that aren't. The car I choose was a risk because I am financially not going so well, but they told me I would be ok because I have a full bumper to bumper warranty. But these past couple weeks, my car hasn't been turning on. Remembering the guy very convincing saying if I needed anything they would be there, but now something that is under my hood is magically not under there warranty. I feel as if I have been lied to and ripped off. I cant deal with stress of something that should be my secure blanket. Wow. I'm loosing money for something that I shouldn't have. I have made a very bad mistake and I will never go back to this dealership and will never recommended it.

Briana22spohr

Dec 15, 2013

I would HIGHLY recommend Singer Subaru in Plaistow NH. Super friendly and highly professional. It was the best car buying experience I have ever had. They didn't everything in their peer to get me he beat deal and helped with all the steps in the middle. Loved it and love my Legecy!

James2004

Nov 26, 2013

We started the process of buying our Subaru earlier this year! The Salesperson who helped us was Vasiliy Popovich back then, he was friendly and very helpfull even after he found out that we wouldn't buy the Car at that very moment!It was clear to us that if we would decide on the Forester, Vasiliy would be the go to Salesmen!!Now we are the proud NEW Owner's of a Subaru Forester and the experience was beyound Good!!That was def. not the last car we bought at Singer Subaru, thanks to Vasiliy!!

garabo2004

Nov 25, 2013

I have given this Dealer Review and overall excellent rating. Sales and Finance personnell were very friendly and helpful in my search for a new vehicle. Paul, the salseman help me to locate the vehicle with options needed as well as color. Rocket was very helpful in helping me get the lower interest rate, and was helpful with a few credit solutions to help maintain and get a better credit score. In addition to that, the service department I found to be very friendly and helpful, with the few questions that I had when I came to have my remote starter installed. Very nice friendly and honest dealership.

stevehall

Nov 22, 2013

Vasily showed us the best experience buying a car by making us feel comfortable and at ease. The Finance Team had my car ready for pickup and got me in and out very quick.

TinaDurham25

Nov 19, 2013

.the sales person was well aware of what we were looking for as we called beforehand and spoke to Viselli, He greeted us with professionalism and he was very knowledgeable in the Cars and answered all of our questions. He made the experience of buying a car stress free and I really appreciate that. I will be referring friends and family.

3468

Nov 15, 2013

I was extremely pleased with the overall experience I had with Vasiliy Popovich at Singer Subaru It was a pleasure doing business with him. I would highly recommend Vasiliy and Singer Subaru to all of my friends and relatives.

kelleher1

Nov 10, 2013

We had a great experience in buying are new car. Jim was helpful and friendly. He worked with us to get to a price on the car that would work for us. This is why we are giving them great marks on this survey.

Rushrascals

Nov 9, 2013

Staff was very friendly and helped with questions/concerns in buying our brand new vehicle.All staff was very reassuring and accomodatingespecially Brian Cartier-emails & Mark Eber on final paperwork. Salesmen Everett and Steve helped with test driving and becoming knowledgable of our new vehicle. Love that your dealership is clean and has a nicewaiting room and easy to get to from where we live.

nsinnott1010

Oct 16, 2013

As many know going to a dealership can be an unpleasant experaince i can trully say that getting the pleasure to work with singer subaru was one of the beat experiances ive had they are willing to make you happy and work hard to acheive the higest level of expertice i wish i had another reason to buy a car because i would go back in a heart beat!! And even now going back to get my inspection sticker they make you feel welcome and all say hi its trully a well run dealership

writedamnit

Oct 5, 2013

Vasily was very helpful in my search for a new car. He got a quick sense of what it was that I was looking for and helped me find exactly what I was looking for at a price with which I was comfortable.

tstehan

Sep 26, 2013

Staff was very courteous and willing to spend extra time making sure my needs were addressed - went out of their way to make sure I received exactly what I wanted in a timely manner.

boblewis

Sep 19, 2013

Our experience was so positive becaue there was not the usual sales pressure we have come to expect. Our sales person Steve Silvawas very polite, patient, didn't talk down to us, and did not show or try to sell us anything we weren't interested in. He went overall the details of the cars we were interseted in and went over them again until he felt we really understood everythting. He did not evade or sidestep any of our questions. If he didn't know theanswer or wasn't sure, he said so, and immediatly went to find the answer. Sometimes the least anticipated part of car buying can be your time spent with the finance person. Although it took a while, Mark Eberwas also polite, patient and easy to talk with. He had some financial wisdom to offer that made a lot of sense to us and overall made the financing and seemingly endless paper signing experience more pleasant than I can remember.Our new Forester was ready for pickup the next day as promised. It was as clean and pristine as one could expect. The dealership also promptly got new plates and registration for us the next day. Sincerly; Robert Lewis

Ogeka1

Sep 16, 2013

The members of Singer Subaru were really helpful and went above and beyond to make sure I was completely satisfied. Steve the salesman helped me to decide the best car for my needs with my budget in mind, and dedicated a lot of time to communicate with me in order to help every step of they way.

wcrich

Sep 9, 2013

As usual the staff at Singer Subaru were extremely helpful and knowledgeable. As this was my fourth lease purchase through this dealership I have grown to expect nothing less.

lambati

Sep 4, 2013

Bought a new car for a fair price, but had really bad experience with the finance manager, Jeff. He talked me into buying extra warranty packages though I was not interested. He said the warranty was fully backed by Subaru and was offered by the manufacturer. He gave several paper work regarding the warranties, but they were seperate sheets for tire warranty, paint and bumper warranty and engine terrain warranty for 7years/100K miles. I was already made to wait for several hours in order to meet the Finance Manager, so I was exhausted and didn't look into all the details of warranty papers. After a couple of months, I had a punctured tire and contacted the dealer for repair as I had bought the extra warranty. Then I learned that I was duped into buying the extra warranty. None of the warranty was from Subaru, the manufacturer but from third parties. I was told to contact them directly to get my car fixed. When I contacted them, I was told they haven't even received any paper work from my dealer eventhough it was more than 3 months since I bought the car. I had to pay from my pocket to get the car fixed as I could not drive on a flat tire. I tried to contact the Finance Manger Jeff several times and left him many messages, but he never cared to call back. Finally, I got hold of another manager and threatened to take legal action if my warranty issue was not resolved. They somehow sent some improper paper work to the third party companies but it did not match upto the paperwork that I received when I originally signed at the time of buying the car. The term was far less, for only 4years/60K miles. I had to go to the dealer again with my initial paperwork to prove that I bought the warranty for a longer period and was made to wait for several hours again. They were able to fix a part of the warranty with one company, but still there are some other parts covered by other third parties who say they haven't received the paper work for the service contract. I think I'm going to sue them this time as I have given plenty of time and opportunities. For the people who have read this review, please use your judgement as I do not want anyone to go through this trauma that I did.

judytn

Aug 28, 2013

This is my first Subaru. I visited Singer mostly because of the proximity to my home. What I experienced was a staff seeking to provide great service. Most everyone I met shared with me where they lived and what brought them to work at SInger. Creating a friendly neighborhood feel to the dealership. Steve L was the sales person who took care of me. Steve was completely thorough, patient and informative about the vehicle I purchased.

clarkstrategies

Aug 17, 2013

Very smooth purchase - asked for a realistic lowest price and got back a very reasonable quote with no delay. Car was delivered as promised and Vasily took the time to review all operations of the Impreza to minimize new car "how to" problems.

Patrice720

Aug 14, 2013

Employees were great but the man who worked out the trade-in & ultimate price for the sale of car. He was condescending. . Doug was excellent.

Steveok60

Aug 10, 2013

We purchased a new Subaru Forester on 8/2. We had a great experience with our salesman, Steve. He and Dan were super to deal with and made what so often is a very stressful time, a very positive one! They deserve the highest grades!The only reason we couldn't mark the overall experience as great was the high pressure pitch to purchase extended vehicle warranty. We told Jeff at the outset we were not interested. He did not let up on the intense pressure as he continued to keep us "captive" for a long time!

zclark

Aug 5, 2013

This is the 2nd car we've purchased form Singer, we are life long Subaru and Singer customers. They are honest and fair and just a nice bunch of people.

Ltraverse575

Jul 30, 2013

They made my car buying expirience easy. The staff was friendly and knowledgable. They helped me set up my blue tooth, and additionally explained all of the options available.

stevelistro

Jul 24, 2013

The reason I gave the review I did was due to my car purchasing experience. My experience with Singer Subaru was one of the best car purchases I have ever made, and I have made many. From the second I walked in the door I could feel all employees trying to relay a family eviornment to me, and insure that my visit prior to my vehicle purchase was a positive experience. This paradigm followed through the sale completion. I would reccomend Singer Subaru to any of my friends, or a stranger if I knew they were looking to purchase a Subaru.

GinaGregorian123

Jul 20, 2013

The costumer service and overall experience at this dealership was great. I got a fantastic deal on a lease and the sales representative, Doug, was very honest and helpful. Everyone was very friendly and pleasant.

JBurke23

Jul 6, 2013

I was very pleased from the moment I started discussions with Brian through the internet. I received a great price for my Forester and felt I was treated with the upmost respect throughout the entire process. My vehicle took a few extra days to be completed with additional upgrades and Singer Subaru was very accommodating in giving me a vehcile to use in the meantime. If and when their were any small bumps in the road things were handled in a very timely manner. I have purchased other vehicles prior at other dealerships and I can say that this was the most comfortable experience for me. I am extremely pleased with the entire process!

glingar

Jul 4, 2013

I had a great experience at this dealership purchasing a new Impreza. My salesman worked very hard and quickly to get me the price we could afford. The entire purchase, sale, and signing was incredibly quick and easy and we love our new vehicle. Honda and Toyota were not even willing to consider lowering their price to a workable number, while Subaru not only agreed to our price, but went out of their way to make everything work out for us. After we purchased the car - before I left with it - they also gave me the best introduction to a new vehicle that I have ever received. I am very impressed with my salesman, the dealership, and the quality of our new Impreza. We will return the next time we need a new vehicle! Thank you.

kdgb09

Jun 29, 2013

Just bought a 2011 legacy at Singer Subaru. Great experience!!! They were very low pressure, accommodating and gave me a fair amount for my trade-in. Would highly recommend this dealership.

lpowicki

Jun 27, 2013

I have used this dealership for several years and have always been treated with respect and had any issues addressed by both the sales and service department whenever needed.

dianaaks

Jun 24, 2013

Very helpful! We went there 5 times at least to finally drive away with my new beautiful Legacy and Vasiliy was always there to help us out and answer all questions possible! He gave us his cell phone number so that we could reach him any time any where!

ginnyblais

Jun 3, 2013

Working with Vasili and Aaron Singer was great. They were both very useful and helpful and made buying a new car a very pleasant experience. Thank you to both if them!

beaniehel

May 31, 2013

I always get great service at Singer. The people there are very friendly and I have no complaints about the done. I also learned that if I need a ride to or from Singer that they will help me. Thank You

zcphoto

Mar 19, 2013

i needed to get a new inspection sticker so i called and was told to just bring it on in anytime. everyone was super friendly and helpful and they got me in and out quickly.

jmorganti

Mar 11, 2013

I had a mud guard underneath my carriage that had come undone due to a snow bank; although when I got there and they checked it out, they didn't have the correct part. So even though it was a wasted trip, the service people were very nice and of course I was not charged for them looking at the problem.

jm1947

Jan 22, 2013

I have just purchased a new 2013 Impreza. I did initial dealings on-line and was always answered promptly and with good information. I finally decided to make an appointment to go in and take it a step further. Joel came right up to me and introduced himself as did Jen. Believe it or not, we had some laughs, did some dealing, and I made the decision to purchase. Because of some commitments, I wouldn't have been able to pick the car up for several days. Joel called and offered to drive my new car to my place of work so that I would have the car right away. I can't say enough about the staff and service at Singer Subaru.

imprezakq

Dec 18, 2012

Customer Service was excellent!! I dealt with Leo, Jeff, and Jen. They were all very helpful, knowledgeable and friendly. I was impressed when I was greeted by Leo in the parking lot-He didn't just introduce himself to me but also to my children. The whole time, friendly to myself and them. I liked Leo's sales approach and demeanor-wasn't stressing me out in the least,unlike what you can find in some other dealerships. Jeff gave me some suggestions having to do with my credit and accident I had been in-which was very helpful and appreciated. Jen was super friendly explained what I was signing but also got me out of there quickly when I went to pick up my car. I was kept informed as to the status of my new vehicle. All employees that I passed by were smiling everyone made sure that you were taken care of. There doing this great Share the Love Event-donation to charities this month for each car sold-which is awesome! I wasn't looking forward to bringing my youngest car shopping but the experience was great because everyone was so friendly. Shes looking forward to the next time we have to go to Subaru, as am I. I know that It will be a great experience. My mother loved her recent experience at Singer as well. She also just purchased a vehicle from there and loved the experience in dealing with them. GREAT CAR BUYING EXPERIENCE! I HIGHLY RECOMMEND SINGER SUBARU. ASK FOR LEO!!

sharonslowe

Dec 2, 2012

We love the new Outback!November 27, 2012 My girlfriend Sharon and I spent the last couple of weeks looking for a Outback for her. We visited and called most of the Subaru dealers in southern NH. I can be a little hard to please when it comes to car dealers. So needless to say I had my share of frustrations. Sharon had a few pleasant and very informative phone and email conversations with Jennifer from Singer. And she talked me into giving them a chance to win our bussiness. That was last night, and today we are both loving the new Outback. From her first email to the pain free financing Jennifer Frampton, and the rest of her team at Singer made for a all round great car buying experience. Thanks again.

maggiedelight01

Nov 13, 2012

When I pulled into the dealership and started looking at used cars, a salesperson approached me, politely shook my hand and introduced himself and asked me what type of car I was interested in. I told him and he right away stated that there was a car that had just arrived no more than a couple of days ago. Leo was his name. He asked me if I would like to see it. He asked also if I would like to wait inside while to moves the car to the entrance. Also asked if I wanted coffee or tea to drink. Once the car was brought to the front he asked if I would like to see it and then take it for a ride. Leo went with me. We talked about all kinds of subjects. He is quite a friendly man. not like your typical sales people. He was never pushy, always respectful, friendly, cared about my needs,both in the type of vehicle and my financial needs. I have never had a sales person like Leo before and I have had many. He is not only a great salesperson but a credit to Singer Subaru. The Finance Manager, Jeff, was also wonderful. He took his time to explain everything to me so that I fully understood what I was signing. He also made you feel quite at ease. I will let all my friends know of my experience with this dealership and to make sure they ask for Leo. thank you so much Leo and Jeff. God Bless you both Pam

AGilmore12

Nov 11, 2012

Great customer service! Would reccomend them to all my family and friend. Found them very helpful and knowledgable. Vasily has gone above and beyond with my purchase of an Sti.

kristinacurrier

Nov 2, 2012

I decided to go to Singer Subaru because it is close to my work and I recently totalled my forester. I was met by Vasily who gave me straight answers and an excellent lease rate on a new Forester. Two weeks later I brought my husband to Singer and they leased him a Forester at an excellent rate as well. Eddie Dye the general manager was particularly helpful and sympethetic to our financial limitations. I would recommend this dealership in a heartbeat to anyone who is looking for a fair deal, courteous staff and of course an exceptionally reliable and efficient vehicle.

magskab

Oct 6, 2012

When I initially showed up at this dealership I was greated by a typical "car salesman" who was not very warm or welcoming. He was smoking a cigarette in the parking lot which I found unprofessional. The car's price on line which we were interested in was listed as 16,000. When I questioned him about the vehicle he said he was pretty sure it was 16,800. I asked him to please check the internet for the price. When he came back out of the dealership he stated that he had checked and that "he was right the price was 16,800." At that point I had to pull up the link on my iphone to show him the price listed on-line was indeed 16,000. He smirked at me when I came up to him with my phone and said "you got the page on your phone to prove me wrong." "yes" I said. I found it completely unacceptable that he would tell me he had checked on line to confirm the price when he had not. Ultimately I went to Exeter Subaru and had a very positive experience and purchased my subaru from Tim Hartford who I highly recommend.

KellyKK37

Aug 16, 2012

I was shopping for a used car without any luck. I received a phone call from this dealership and set up a date to meet with them. I spoke with Leo and he assured me they could help. My credit was not very good and I had a few bad experiences prior. This was going to be a drive out of my way and still I was uncertain. I had been lied to before. Leo kept in touch with me right up to the date even making sure I found the place okay. He was very professional, sincere and helpful. He is not your typical "salesperson". He listened to my needs and came through. Even after all the paperwork and leaving knowing I was picking up my new used car in a few days, I still couldn't believe it. I spoke to him one more time before picking up the car and he eased my mind. When I picked up my car, we went through the financial paper work etc and Jeff was great. Again, he did not push for any "extras" and worked with my budget with complete understanding. I definitely would recommend Singer Subaru to everyone. I promise you will be treated wonderful! Thank you Leo and Jeff!Kelly

Laakso

Aug 7, 2012

We started our search for a used Forester at our local Subaru dealerships, however, their Take it or leave it attitude left us walking. When we first stopped in at Singer I braced myself for the same attitude, but Leo was different. The entire process was about our needs from the test drive to the financing. Even when we were at a crossroad Leo took the positive approach and asked us What would you need to close the deal? then he made it happen. We left Singer feeling good with a nice Forester.The day after the purchase we noticed an element of the interior was missing. I notified Leo and within 48 hours I had a replacement. I was extremely pleased with the customer service both before and after the sale and would certainly buy from Singer again.

berkana33

Jul 25, 2012

Had a great experience with this dealer and with Leo, very accomodating, friendly and efficient. We went to Singer just to look at some new Subaru models and ended up test driving and buying that day, and the entire process only took about 2 hours !!! I would most certainly buy from Singer Subaru again and would recommend the dealership to friends/family.

Mr. Muchiano

Jul 21, 2012

I went in looking for a used car and needed to keep it at a certain budget. Paul really listened to what I wanted (a lot) and respected my budget. I wanted an all wheel drive car with good gas mileage. Not only did Paul show me a few cars to compare from one another, he found me 1 with all the bells and whistles. leather, iPod docking, USB, moonroof. I could go on and on. All with keeping my very firm budget In mind. Then Jeff was nice and understanding. He got me a extra warranty to cover me for a long time. Again really respecting my payment. And Eddie gave me great $$$ for my trade. They really gave a different thought about the old cliche with car salesmen. Thanks guys:-)

Verarose

Jul 19, 2012

All in all we had a good experience at Singer and do love our new vehicle. There were a few problems with the vehicle, but they were addressed immediately and to our satisfaction. Leo was very attentive and efficient and we would certainly do business with Singer again, as well as recommend them to our friends.Thank you Leo, I'm glad we worked things out.

ttebo

Jul 17, 2012

Friendly service with no pressure to buy. They are good people to work with within your means. I like the fact that they are a local business as well.

krishasm

Jul 16, 2012

I feel as though they could have done much better on the price. I feel as though they saw me coming in and figured they could take advantage of me because they knew I was in a tough position and needed a car asap. I had a problem getting in touch with my sales person ,everytime I called I could never get him. I had a to leave messeges that were never returned . Because of that there was a problem transferring my plates over and which in return delayed me getting into my car. I was promised a full tank of gas, which I did not receive. It seemed like a shady place and unfortunately I paid top dollar for a 2011 Mazda 3.

jw203

Jul 10, 2012

I purchased my new 2012 Limited Outback at Singer, all in all had a great experience, Brett was very knowledgeable with the Subaru brand and also was very friendly. I got the exact Outback I wanted and at an amazing deal! They gave me outstanding service and I will certainly be doing business with Singer in the near future and would recommend anyone I know!

jmaharley

Jul 10, 2012

The entire staff that I dealt with was friendly, fun, helpful and really wanted me to get the car that I wanted at the price that I could afford. It was a pleasant experience and would definitely buy another car from them in the future. I highly recommend them.

justboughtone

Jul 6, 2012

Leo is Helpful, friendly and knowledgeable about the vehicles. I was pleased with my overall experience at Singer Subaru and would recommend it to anyone.

Carol Souter

Jul 5, 2012

My experience with Singer Subaru was a most positive one. Paul Ryder was very helpful and informative with my making my decision to purchase my Outback. The experience was not pushy and only a concern if I liked the car enough to buy it and how they could help me with my financing and budget. Eddie Dye the manager was also a pleasure to work with. I will recommend them to everyone!

Festoone

Jun 28, 2012

I bought my first ever Subaru here back in 1998 when it was a different dealership. Once Singer took over, I had some of the best experiences of all during any time I need their help in maintaining my Forester in tip top working order over the 14 years I had it. Nancy played the keyboards getting me all set for any maintenance or repair I needed with style, while trying to keep a straight face when I would squeeze my duck key chain as she typed. This became an on going joke, everyone from service to management wanted to squeeze the duck. Then it was time to trade in the old white stallion to a new Outback. Both Li W. Tsao and Vasiliy Popovich were just great in trying to meet our needs for that special car. They found it elsewhere and brought it to the dealership. It was just beautiful, everything we were looking for and more. Vinny Micciche worked his magic with his keyboard and made us an offer we could not refuse and were extremely happy to be able to drive away with an affordable 2012 Silver Outback. We are very happy with what transpired in the change over from a 1998 Forester to a 2012 Outback and plan many more visits and years with them. I would truly recommend them to others as a great and friendly dealership. The Duck Man has spoken.

mferan

Jun 19, 2012

I was in a rush for a new car, and Singer was the best place I could have gone. They made it such an easy thing.. no gimmicks. They were even willing to work with me for easy financing. It is a small and friendly place.. you really get the feeling that they care about you and will do what ever it takes to get you a car without the hassle. I had a great experience, and would recommend them to anyone.

DonnapRN

Jun 8, 2012

I was overdue for an oil change and 15,ooo mile service so I called North Reading Subaru where I bought my car, they could not accomodate me today, I had today off from work so I called Singer Subaru, the woman I spoke to was happy to accomodate me today, I dont remember her name, but she made me glad that I made the call. When I arrived at Subaru I spoke to Jim Crowley , he was very nice, I asked him about coupons and he told me he would give me the best price possible, I believed him. Then he told me he would be having two guys service my car so I would be out of there quicker, I appreciated that,the waiting area was comfortable, they even had coffee.The cashier that checked me out, I think her name was Carol,was awesome, just very friendly and made me feel as though they appreciated my business, she asked for my email address so I could receive coupons. I dont usually take the time to write these reviews but the service here was outstanding, I will plan to have my car serviced here from now on. Thank you

gayleann01

Apr 21, 2012

I purchased my 2009 Subaru Outback Sport at Singer Subaru, during the federal governments Cash for Clunkers program. During this time the dealership was very busy, but my salesperson Bob took his time and worked hard on my behalf, to get me a great deal on a fantastic car! After purchasing my car, I knew that I would return to Singer for all of my service visits and I have. They are always very helpful and accommodating when it comes to scheduling service appointments. The people at Singer Subaru are wonderful and I would highly recommend them to anybody looking to purchase a new or used vehicle.

frank4831

Jan 11, 2012

Buying a new car was always a hassel for me, those damn salespeople. Had a new experience when I went to Singer Subaru the salesperson (Kenny) was abolutely great,(no pressure) he listened to all of my concerns about the purchasing, price, and options that I had and dealt with them. I was very satisfied with the service I received. HIGHLY RECOMMEND THIS DEALERSHIP, YOU WON'T BE DISAPPOINTED.

RuthyHope

Jan 4, 2012

An exhaustive two-day sales experience resulted in our getting our Forester for $2500 below their list price plus a 2 year extended warranty. You MUST do your research to make sure that you are getting a good deal with any used car and once I found comparable vehicles for less money and less mileage at other dealerships online, this dealership was more than happy to (eventually) rise to the occasion and meet our conditions.

healthyworldworkshop

Aug 18, 2011

The folks at Singer Subaru should teach the rest of the world how to sell cars. Unassuming. Straight. Friendly. Honest. Genuine. Fair. Thorough. When's the last time you used these words to describe your own family (never mind a car dealer)? Example: My truck broke down on the way to Singer, so I borrowed my mom's car to get there, and they cleaned her car and dropped it back off at her house, then they gave me a free loaner to use so I could work and get around without my truck and all this BEFORE I even did a deal with them or committed to anything. It's like having your own dream team. It's like they work for YOU.

Tyler Walsh

Jul 8, 2011

Well when I walked into the dealership, I really didn't know what I was looking for. I am a younger person so I was happy to be approached by a younger looking salesman named John Krysa. He asked me what I was looking for an immediately had some cars in mind. After a few test drives in different cars and suv' s he pointed out this cherry red impreza that was hiding from me, I was in love! We took her out for a ride and I was hooked, now it was time to deal. They had the utmost courtesy in dealing with my challenging credit situation and we came to a deal on a fair price and financing options. All together, I'm happy with my car that I drive everyday and considering this was my first time making a purchase this large, I felt comfortable signing on the dotted line. I would highly recomend this dealership and will be back for servicing and when its time to trade in and upgrade, I hope that john is sill there to take care of me again!! Thanks guys!!

damdurango

Apr 9, 2011

Of course, when I visited Singer Subaru, I wanted the best of the best (the Outback - loaded). As I looked at what Singer had to offer, I realized the Outback might be "a little" out of my price range. Singer had many other beautiful new cars to choose from. John Krysa, gave me the time to just walk around, and, almost instinctively, he approached me to answer any questions I had. With the questions he was unable to answer (finance), he was able to ask and give me all the information to zero in on actually what I wanted, with a price I could afford. John was extremely knowlegable of the Suburu products inside and out. He was very pleasant and determined to get me into a car that has everything I need. When it came to getting a price I could afford, my dealings with Mark Casper, showed me he wasn't as concerned with how much they could get from me, but what I could afford. No pressure, just listened to my particular situation, and we came up with a financing offer I could afford. I will be back here for servicing, and I'm highly recommending first of all, John Krysa, as a salesman, and Mark Casper, the operations manager to get you into a car that you want.

christine2011

Mar 2, 2011

3/2/2011 I am a singal woman. I went to a couple of dealership in february looking for used low milage SUV or all wheel drive car. I have to say that singer subaru was the best dealer I dault with the people were very respeatful and helpful with all my question. But John Krysa my saleman was great for young and new saleman he was very patients with me and if he didnt know the anwser he found the anwser. Then it was time to deal with the all the paperwork and i met Joe Kelly sales manager he was a very nice man went over all the paper work with me and i was so happy to drive off that lot with my new 2010 Legancy. SO THANK YOU SINGER SUBARU and i look forward to dealing with you in the future. Sincerly Yours Christine Owen

joan straw

Feb 20, 2011

I was the third person in our extended family who purchased a Subaru from Singer Subaru and Paul MacDonald. I chose a Subaru Forester 2.5x Limited and was able to add some great extras to make it a super purchase. Paul is a huge pleasure to work with. He was extremely informative and frank about honest issues. Trust with a dealer/dealership is huge to me and I feel that is what I have at Singer. If dealerships could provide training to other dealerships, Singer would be a knock out trainor for some of the BIG BOYS. Years ago I purchased Dodge/Chrysler products and the experiences I had with some of the larger dealerships could have come right from a Saturday Night Live episode.Thank you for this opportunity to share good feelings about purchasing cars. This is not always the case for many people.

Cheryl A. Catanzaro

Feb 11, 2011

I came in with my Outback, which needed repairs. I had no in tentions of purchasing a vechicle when I entered the dealership and saw this Forrester, which I fell in love with. Since I had dealt with Singer in the past, I talked with Vasilly about the vechicle I was looking at. Everyone was very accommadating and made me a deal that I really liked. They gave me everything I wanted and more. They also explained everything to me about the car and gave me a great warrenty that now I feel very comfortable with. This is my 5th Subaru and the 3rd with this dealership. I reccommend them to everyone as I know they will be treated like I was. The service Department is one of the best in the area and they do everything they can for you at little or nocost. If you had a higher rating these guys would rate a 10+. Aaron Singer, the owner, is always available and really listens to your needs and wants. I believe he wants you to be satisfied and tell your friends about the treatment and service you receive when at his dealership. NOT A PROBLEM! More dealerships should follow Singers' courteousy and dedication to satisfying the customer with not only the best product they promote but going the extra mile to make sure that you, the customer, is completely satisfied with the dealership as well.

Frankied.

Jan 20, 2011

I needed a used wagon for my daughter but had limited funds.The car had to have leather,sunroof,nice cd player etc.all that a new driver would want.I called Singer Suburu told them my story and they said they would get back to me.Three weeks later Mr.Kasper called me with a newly traded car.One owner perfect condition,all the options my daughter required.My husband and went up there the next day and bought the car on the spot.A great experience!We love the car and the dealer.

jlw2700

Nov 30, 2010

The dealership was a great place to do business. I have purchased several cars in my lifetime, and this was the easiest dealer to deal with by far. I love my new Subaru, the saleperson and managers that I dealt with very very professional and where concerned about what I wanted. Great place to do business!!!!

bbt2008

Aug 5, 2009

This was the most comfortable experience I've ever had buying a new car. The salesperson answered all my questions about the 2010 Outback I wanted. He also answered questions I had about the Toyota and Ford I was also looking at. Thw price was more than fair and it did'nt take an act of congress to get it.I met just about everybody that works there and they are the nicest group of people. I will have no problem going there for whatever I need.

bl293

Jun 14, 2009

When Car was sold to me I was told "Free Inspection Stickers for as long as you own your car" however they fail to tell you that you must leave the "free Advertising plates and stickers" on the vehicle or no free sticker. a common case of the Bait and switch type scenearo. Will I return there for another car? absolutely not!

alex-j

May 17, 2009

05/17/09.Last knight we bout a car for owe doth er as a first car for her to join Subaru family (very safe and reliable AWD).We did research on line about many different models and pick a Subaru Impreza hatch(very quit).Singer Subaru was recommended by owe friend.Sales person was courtiers and very polite and friendly,seams to know his product very good we would recommend him to any body his name Vasily(Russian).We arrived almost at closing time the ride took mach longer the I intercepted,but they was willing to stay and help us anyway.After quick test drive we ready to tack sum prices,with all my on line research negotiation was quick and sample,financing was don true dealership by Subaru (we got 2.9% for 6-year),and she drove car home same day. Greate service nice peaple recommend to anyone.