Used Cars for Sale at Barbera Autoland in Philadelphia, PA

Carguy92

Nov 30, 2016

My salesman James Burke was very friendly and knowledge. He made the whole process go as smooth as possible. Couldn't be happier with the car he helped me pick out. I highly recommend Barberas Autoland to any friends or family!

Suzy S

Nov 29, 2016

My salesman James Burke was very knowledgeable about the Jeep I came to test drive. I didn't buy but would highly recommend James to anyone looking for a car at Barbera.

jeep2323

Nov 29, 2016

I had the experience at Barbera's, I would definitely recommend Jim Burke to all my friends and family, he made my car buying very easy with no pressure.

Jimc65

Nov 29, 2016

I spent a few hours with my 8 year old daughter on Black Friday to look at new jeeps.The staff was courteous and attentive to both me and my daughter.I was there to just look as Ihad a year left on my current Barbera lease.Bottom line after a couple hours with Joe, I left with a new 2016 Jeep Renegade which I purchased.

TT3456

Nov 27, 2016

I can truly say we had an excellent experience at Barbera Auto Land due to the knowledge and experience of our salesperson, Sam Halwani. Sam took us inside to determine exactly what I was looking for in a vehicle, and then said "Wait here while I go pull one around on for you." Sam interpreted my words of luxury and technology conveniences expertly. We only pulled one more car because I had given him two color choices, and after looking I decided I wanted the other color. Sam has an expert and unique knowledge about vehicles. We really enjoyed talking and learning with him while never feeling pressured. We got the deal we wanted and even had a great time laughing with the finance guy which is rare. I would definitely suggest asking for Sam Halwani when visiting Barbera auto land. Whether you purchase a vehicle or not, you will have a great experience!

sher69

Nov 27, 2016

Sam Halwani was attentive and listened to all our concerns. He walked us through the process of determining the best vehicle for us without pushing us or leading us into something that we might not be interested in. When we had questions on specifications of each vehicle, he had the answers and allowed us the "space" to discuss and determine which way to proceed. This process we believe is important because if we would have felt pressured, we never would have bought a vehicle from Barbera Auto Land.

2016 Jeep Compass

Nov 27, 2016

We were looking for the new Jeep at a fair price, no money down, lease. We went to another dealership and decided to give Barbera Autoland a call to see if they could beat the price, they guaranteed us they could so we headed over. We got a nicer model, no money down, and a great monthly payment with Sam Halwani. There was no haggling, he knew what I wanted as a Mom of 2, and he made it happen! The whole process took 2hrs from start to finish. This was the easiest car buying experience I've ever had. Sam was very friendly and knowledgeable, I would recommend him and Barbera Autoland any day!

Eholahan

Nov 26, 2016

James is a great, worked the numbers to be able to get me where I needed to be. He's phenomenal and really knew his stuff and was able to help me make a smart and financial decision for myself.

Pabs

Nov 26, 2016

I went to Barbera autoland on a whim. Initially I thought I wanted a Toyota. When I entered Barbera I was greeted by the kindest salesman, James Burke. He was approachable and accommodated all my needs by taking time to listen to what features I wanted in a car. The experience was great no hassles no pressures. I would recommend Barbera autoland to friends and family.

Napadog1

Nov 25, 2016

Had a great experience with Jim Burke. No pressure and honest pricing.. Helped me meet my price and did not force pricing. Very quick and easy car ownership.

Glannwrangler

Nov 24, 2016

James Burke went above and beyond to help me find the Jeep of my dreams at the best possible price. He did a tremendous job and made the whole process a breeze.

Dirtskii

Nov 24, 2016

Love my 75th edition Jeep grand Cherokee love it my father in law jealous of the green always stay with a jeep love my wrangler now I love my cherokee

Gina G

Nov 23, 2016

We actually were going to go to the Cherry Hill Dealership to look at Jeep Wranglers. Saw one I liked on the website for the Philly Dealership, so we went to check it out, not expecting to actually buy it in Philly (8% sales tax and all!). We were met by Andy, who was friendly and welcoming from the minute we stepped out of our car. He took us right to the Jeep I saw as well as other options they had on the lot. Got the keys and out for a test drive we went. Andy was so not a "car salesman", felt more like a friend, no pressure, no hype, and didn't try to sell us something outside of our price point. We felt he was looking out for us through the whole process. Got the history of the Jeep, Carfax report and worked out the price. They even let us take the Jeep to the bank to get the money (paid cash)! Came back about a half hour later, Jeep went to get detailed while we did the paper work with Jarvis (who is a sweetheart), 45 minutes later out the door with my Jeep!!! Will definitely be back to Barbera's, especially Andy for our next vehicle to replace my husband's. Highly recommend!!! FYI the bell ringing and handshaking and congratulations put them over the top!!!

Joe B

Nov 22, 2016

Jim Burke is the best car salesman I have ever encountered. He help find just the right used car for my budget. Is Barbera the best...

Awesome 123

Nov 19, 2016

My sale guy was awesome he took his time and showed just what I was shopping around for.good conversation while we were waiting to here back from the bank. He diffinly nows his cars.

Jeepmom2016

Nov 19, 2016

This is the second time I used John and just like in 2014 he is still fabulous. I would like to Thank the whole Barbera team for treating me and my family like family. You guys ROCK!!!!!

kathie19057

Nov 19, 2016

Joe Kerrigan was my salesperson at Barbera's.He was very nice person, he waited with me for 4 hours while my car was getting ready and converted with me..very nice and helpful to me..I highly recommend him..

Cargirl1234

Nov 18, 2016

Jim made finding a car a Barbera's beyond easy! He was extremely professional and listened to my needs and concerns when buying a new car. I would recommend Jim to anyone looking for a new car.

Nj guy

Nov 18, 2016

Had a very good buying experience. Rodney Samuels greeted me and showed me the vehicles I was interested in. He answered any questions I had. If he could'nt answer a question, he made sure he got the answer for me. He worked on getting me the best deal. A pleasure to work with.

ydmitchell70

Nov 16, 2016

Yesterday I purchased my first new car and it was a wonderful experience. John, Jose & Jarvis were the best. I was in and out in less than two hours. I've brought used cars in the past and have spent hours sitting in the dealership completing paperwork. John as extremely friendly and very personable. As result I would recommend anyone looking to purchase a new car to give Barbera Autoland a chance.

Markhick3

Nov 16, 2016

John knew his stuff! I was a major pain in his rear end, but he stayed patient even tho i kept bothering him on the phone. We eventually worked out a deal we both thought was fair(though I feel like I made out) When I eent back to get the car he had everything ready and we got out of there quickly! Jose (who I believe was new) was very friendly. I really appreciate the team atmosphere, it didnt feel at all like they were fighting over a customer.

Anthony Aspromonte

Nov 15, 2016

I was in need of a new vehicle, stylish and reliable yet affordable. When i came in, Steven greeted me and took the time to show me a few cars as well as brief me on the process as this was my first new car i'd ever purchased. After selecting the vehicle, I was introduced to Ayman and he took the wheel and guided us through a swift, timely transaction. they were GREAT and I have already referred a buddy of mine over to the dealership!

augustina dejesus

Nov 15, 2016

From the beginning of me stepping into the dealership up until the end Charles was professional and knowledgeable. I will definitely be recommending him and the dealership to my family and friends.

Eric Holly

Nov 14, 2016

Great experience, we came for a certain car and didn't know what to expect with our low budget. But our salesman Ayman El Eisawi came through for us. Would highly recommend purchasing a vehicle from Barbara.

Oregonbound

Nov 11, 2016

You will have no problem not finding the car you need at this dealership. They have Jeeps I have never seen before. Ended up buyin a used pickup and the entire team treated my like I was purchasing the most expensive car on the lot. Worth the trip here if you are looking for a automobile. Ask for Jim Burke, he is great

kmw5687

Nov 5, 2016

Charles was great the moment I walked in. I left happy and would recommend him to anyone buying right now. Thanks again Charles. Everything was a breeze.

Amanda Trimarco

Nov 1, 2016

Ron really cared and tried hard to find what I was looking for. He was dedicated to making me happy and giving great customer service! I came in knowing what I wanted, down to features and color of the vehicle. Ron found exactly the car I was looking for. It wasn't on the lot we were currently looking at, but Ron went out of his way to search and give me exactly what I wanted. I never felt rushed or unappreciated or like I was just "another sale". With a packed show room it can be easy to disreguard certain requests or negotiations but that never happened. My individual needs were met and exceeded with each team member we dealt with. Ron is a great guy and provided outstanding customer service and knowledge to make the process easy. Thanks Ron for my jeep renegade!!!

Maril

Oct 31, 2016

Even thou I didn't buy a car that day he was a berry get sales men good job I will definitely recommend this sales men to everyone

Tamara Barrett

Oct 25, 2016

My husband and I showed up with no appointment and with our current vehicle (also purchased from Barbera in 2012) waiting to be serviced. We wanted to weight our options with regard to trade in instead of the work that needed to be done. Charles sat with us and explained each step of the process in detail and worked hard to get our price in a range we were comfortable with and could afford. We test drove the car we had our eye on and Charles showed us all the features. We had a very pleasant experience both at the dealership and talking with Charles. Thanks again!

SRTfan

Oct 6, 2016

Both of the people checked off below went out of their way to make the leasing process go as smoothly as possible. There were some issues but they were handled professionally by these two.

Sam Duperoy

Oct 1, 2016

Charles was very knowledgeable, patient and understanding. Made it possible for me to drive off in a brand new 2016 Renegade, same day and through all the financial obstacles we presented. Thank you for being great. I'd recommend him to anyone and everyone!!

Zaneta40

Sep 24, 2016

My experience today at Barbera was truly amazing. Stopping in just thinking I'm going to car browse and end up being a new owner of a 2016 Jeep Compass, I'm beyond word's right now! Thanks to my product specialist Bob Burns with the process of it all was by far the absolute amazing feeling. Whenever your in the process of purchasing a vehicle, Barbera is the place to come!!! #sohappy.....

Neato

Sep 24, 2016

Barbera was the third dealer we tried and I wish we came here first. I understand they need to make money but the other dealers we visited were really pouring on the sales tactics and putting pressure to steer us toward what they wanted to sell not what we wanted to buy. We knew what we wanted and knew what we could spend and Jim Burke was straight forward with us and very transparent. I am definitely satisfied with the deal we made and would recommend checking out Jim and Barbera.

Jessejwalsh

Sep 23, 2016

Went in to look at Ram trucks. First off the dealership is like a bee hive and incredibly intimidating, as salesman are all running around, talking with each other and starring at you, but I worked with Manny on the deal and he was very helpful, polite, and professional. He did what he could so he asked his manager to step in and talk to me. He offered me almost three grand less than other dealers for my Trade and was not willing to try anything else. I left there after about three hours of time wasted feeling like I did something wrong. Manny is great, but the dealership is not.

irisgee926

Sep 23, 2016

It was a great pleasure working with Bob! He was very professional and what took me weeks to find what I was looking for, Bob came through with a just a few hours. I would recommend Bob to everyone, and I look forward to working with him in the future! Thank you Bob for your patience and kindness not only to myself but my family as well, you truly are awesome. I walked away a happy customer and so loving my Durango!!

Thomas McDonald

Sep 17, 2016

Great help friendly dealership Charles Morgan is a great sale's rep would recommend to anyone to go there and see Charles Morgan he tells you how he is going to work he's hardest to get you out with a nice vechile and the one you want

M. Preston

Sep 16, 2016

Joe was awesome to work with! It was by far the easiest and fastest vehicle purchase I have ever made. Joe was friendly, personable, knowledgeable and explained everything throughout the process of my purchase.

Lisa Burman

Sep 14, 2016

We walked in with our son and Bob Burns was great helping us with his New Jeep and very informative about his options, etc!!! Great to work with and we actually came back a week later and bought another Jeep from Bob and we also recommended my son's friend and she also bought a Jeep, we would recommend Bob Burns and Barbera to everyone!! We also purchased a used Vehicle here 9 years ago and traded that in for our Brand New 2016 Jeep Wrangler which we are absolutely loving!!!! Thank you so much for everything!! Bob you RocK!!!

Liz

Sep 10, 2016

Charles was top of the line. Extremely personable and caring to my needs. Sheena was excellent and very friendly and efficient. Two ace employees. Asset to the company.

SunRisedin1971

Sep 8, 2016

It was a pleasure working with James Burke. He made buying a car less about the money and more about the experience. He's Great.

Allen Jennings

Sep 3, 2016

Great service, understanding and not pushy. Made the buying process easy. Would recommend him to others. Glad to have the car. Thank you very much

JeepMom

Sep 3, 2016

It was truly a pleasure working with Bob! He helped me trade in my Suzuki for my dream Jeep . He listened to what I wanted and the price I wanted to stay at and was able to help me lease a 2016 Jeep Renegade, 75th anniversary. The whole experience was great and can I just say I loveeee that Jeep!! I used to finance but now I'm loving the fact that I lease and I can get a new one in 48 months. Everyone was super nice and personable. Bob was down to earth and very professional! My experience went so well that my boyfriend is definitely considering another Jeep purchase in the near future! Hope to work with you again Bob!

Pdthh

Sep 2, 2016

First time at the dealership, met Jim Burke a salesman. He and the Dealership went out of there way to make the deal and meet all of my needs. They were able to find the best finishing available, they were not pushy, and made the car buying experience a pleasure. Thumbs up experience.

Itsme

Sep 2, 2016

Charles Morgan and staff at Gary Barbera helped me to come to a great deal. Through the process they were nice, honest, and most of all had integrity.

vince329

Aug 31, 2016

Very friendly honest and was eager to make me be 100% satisfied will be back For a long time , so glad I came in to your dealership

Customer69

Aug 31, 2016

Seems to be a very busy, high volume dealership. They did have the truck I was looking for listed at a fair price, in very nice condition. So far so good. Would have appreciated more on my trade-in but they worked with me to help get the price down a little - I was looking for a better deal to pay for it in cash (which I was prepared to do). I did do financing on the spot to get the truck which was slightly over my budget, and am not dissatisfied with the overall process. There was a lot of waiting involved, and with two kids there that part is kind of excruciating, but I believe the dealership was trying their best to move things along. The guy handling the finances was having some difficulty getting their system to reflect the cash out the door price we agreed to, and it took some intervention by their management to get the numbers corrected before I signed the order. The only real complaint I had is that there were a lot of "handoffs" from working with the sales guy to working with the finance guy to finalize the deal, and when the numbers I agreed to with the sales guy didn't jive with the numbers the finance guy had, it was rather frustrating. Would have been nice to work with one primary rep throughout the process.

TJones26

Aug 29, 2016

I purchased my Hyundai Sonata from Barbera. Robert Burns was very professional and provided me with excellent service. I look forward to coming back for future purchases.

Ddobson

Aug 29, 2016

I met Robert Burns during the purchase of a company SUV. Robert was great, super professional. It was a quick and easy transaction. I would highly recommend Robert for anyones next vehicle.

Thomas13

Aug 28, 2016

Came in to see a Subaru Outback that I had seen on line. I was greeted by Mr. Silver outside explanated what I was interested in. He retrived the car and I test drove it. I told him I needed some time to think about it and he was very patient. A couple of days later I contacted him and advised him that I was ready to purchase the car. Due to my work schedule I was unable to purchase the car on the original scheduled date. Mr. Silver came in on his day off so that I could pick up my car.He made my experience pretty painless.Thanks Craig

Joey Bacala

Aug 26, 2016

John is amazing. I bought my second car from him on Wednesday and the experience was great as usual. Most sales associates either look for volume (in and out with poor customer service) or value (stick you with the highest priced car to get the commission). What you'll find with John is that he treats all of his customers the same. You tell him how you want it to work and what you need and he'll make it happen. He treats you like family and when you leave you have no doubt that you got the best deal possible. I have to admit that this time around I had some issues because our schedules didn't line up and I had to deal with somebody else at first. That experience definitely was not positive, but soon as I got to talk to John he got me what I needed & got me out of there before rush hour.If you need a good deal, just ask for John... he will not disappoint.

Teganleonard17

Aug 24, 2016

We purchased our second Jeep Grand Cherokee form Joseph Kerrigan at Barberas Autoland. Joe really is an awesome guy, it feels like your buying a car from family (family you like). I will continue to buy all our vehicles from him. He's not pushy, really works with you, and most important got us what we wanted. For the second time, buying a car was actually enjoyable.

Jimsil

Aug 22, 2016

On August.20 2016 after looking for a Jeep Wrangler unlimited sport 4x4 for 2 months ,we went to Barbera auto land. We were greeted by Ayman Eleisawi . He speaks very fast and at first we were not sure about him but as we spent more time with him we realized that he was the nicest salesman we have seen in any dealership in 2 months . I would give him 11 stars from 1 to 10. He helped us find what we were looking for and kept our payments where we wanted it. He was very patient with us because we were very unsure of buying a new jeep. We want to Thank Mr. Eleisawi for all his help and also Thank Jarvis Pinard- McKinney whom did our paper work and was also 11 stars on our scale... Thank you Babera Autoland on Rooservelt Blvd. from friends in Levittown

Boyle1291

Aug 20, 2016

Kenny was very knowledgeable about the jeep wrangler I was interested in. We were able to reach an agreement in one short afternoon and he got me a fantastic price. Don't waste your time with other dealerships, go to Barberas and ask for Kenny!

Cathy

Aug 20, 2016

This is the second time we use Joe at Barbera's! Always a fabulous experience no matter how busy Joe is he always takes care of us!

Eveanna Broxton

Aug 20, 2016

Kenny Nix was my dealer he did a FANTASTIC deal for me on the 2016 Jeep Cherokee! He gave me EVERYTHING I wanted and more. I'm so happy ask for him when you go!! Great Dealership!!

Galena5040

Aug 20, 2016

It was a pleasure dealing with Joe Kerrigan at Barbera Jeep. He actually knew about the car and features we were buying. He was pleasant and personable. He was willing to work with us to get the deal we were looking for. A great experience.

Sharnee

Aug 19, 2016

First time buyer made process very easy and a great experience. Made the process simple and give full details. Meet all exception of what I wanted in my financing. Give great details and resoning for why thing will be the way there are

Iffy

Aug 16, 2016

Never ever go there. I just had a terrible experience with them.

Bernisha

Aug 16, 2016

Robert burns was sooo awesome. He explained everything in detail. He was very helpful. He mad the process so easy for me. Need less to say I left the dealer with the jeep I wanted with no money down.

Admtal

Aug 14, 2016

Bruce is super knowledgable about cars and was able to answer all of my questions. He was very friendly and patient with me and helped me find the perfect car to fit my needs and also my budget.

Tiz369

Aug 12, 2016

Walked in and was met at the door by Craig Silver.we sat down talked a bit told him what I wanted to see and outside we went. We came back inside talked some more and worked out some numbers well in less than 2hrs I left in my new 2014 dodge avenger. I don't think I would of bought that car that day if I didn't meet Craig. I've bought a few cars prior and never had such a easy way about it. If I ever get the opportunity to buy another car I will be going back to see Craig Silver...Thank You Craig....

Cliff104

Aug 12, 2016

Bought a BRAND NEW 2016 Dodge Durango on July 12, 2016. The model we bought has the 8.4 uconnect package in it. The dealer Jim Burke, told us that this radio has everything In it, including backup camera. Come to find out after we had it home, it didn't have a navigation system in it. And to get the code it is an additional $795. This is/was a pressing issue for us since I have type one DIABETES. (I need to find the closest hospital sometimes.). Fast forward to today, they called my wife to ask how our purchase was, when my wife explained her displeasure to Jim, he hung up on her after saying "I don't make mistakes like that!" So we went to the dealer to confront him and he called us both liars. We will NEVER step into that place again. If you are thinking about buying a car or truck, I suggest you use somewhere else. The truck is beautiful this is not Dodges fault. But if you don't want to be lied to or insulted, definitely go somewhere else

Theshadowrider84

Aug 8, 2016

I worked with sales representative James Burke. He was a really helpful. We look at like 5 cars and he was patient with me the whole time. We found the right vehicle in my price range. The financial representative got my deal worked out with little problem. I felt that they were honest and I didn't fell forced into anything. I would recommend at the very least stopping by.

MoniqueAP85

Aug 6, 2016

This the second car that we have gotten from barbera. I would recommend anyone who's look for the car of there dreams to come here and they will work with you. Jim is Mr favorite person to come see.

Victor

Aug 5, 2016

My whole family has purchased their vehicles from here with the help of Joe Kerrigan and Sheena Reilly. Always great working with them and a awesome buying experience! I highly recommend you go see Joe Kerrigan when you're looking to purchase your next vehicle!

Mm160jo

Aug 5, 2016

Bruce is the guy to see if you are looking to buy a new vehicle. He was so patient and never once did we feel pressured to purchase something we were not 100% happy with. He also made sure snacks and coloring books were readily available for our kids, which made the experience much easier! Thanks again!

Amh900

Aug 4, 2016

After spending an hour at the dealership trying to simply get a price on a vehicle and test driving the one I wanted only to find it making a loud rumbling sound in idle, the car screaming LEMON. After my carsaleman, Jim, talks me into considering a different one, both men refused to give me a firm price on the car. When I directly asked this man why I would not be given a price, I saw that they had deemed me "not serious" and determined that I was not interested in buying a car. Not one man could make eye contact with me and spoke to me while looking at his computer screen. I asked the other two managers if they would give me a price and they all sat quietly avoiding eye contact. If you have done your homework, gotten prices and want direct answers and can bargain intelligently ,DO NOT use this dealership or manger ESPECIALLy if you are a woman. The worst customer service I have ever received. This happened last night after the Internet salesman Arthur told me he would give me a price if I drive down. Shameful

vangel83

Aug 3, 2016

John Pagaon is the Best sales associate there. He's honest and makes sure that you are satisfied with your purchase. He really makes you feel like family.

Imadhaj

Aug 3, 2016

Nice and honest people The sales man was great helpful in determining the need and help me in selecting the right car for my budgetThey are not the kind of pushy in your face kind of dealership.In other words they try to put you where you want to be.

delcodude

Jul 30, 2016

It took all of five minutes to find out that my salesman Mr. Joseph Kerrigan was not only an exceptional salesman but is also friendly, honest and sincere. No hassle haggling about what I wanted to purchase, what I wanted spend and respected my decision. To top it all off, he is/was a local Delaware county athlete who knew all the same people as me, which made a very comfortable buying experience.

Dennis

Jul 27, 2016

the way I've been treated over the years,and continue to be!the professional attitude of the staff and mechanics,and sales dept.

tomg9159

Jul 23, 2016

I am writing to comment on the excellent customer service that I received during my first visit to Barbera on July 1, 2016. I was helped by Chanell Lofton (customer service employee, Service), who helped me set-up my membership with 'Jeep Wave' and explained the benefits of the program to me. Ms. Lofton went above & beyond my expectations, even making a phone call to Jeep Wave Customer Care for me.Chanell Lofton's personal attention to my needs were exemplary, and totally set the tone for professionalism with your business.Thank you for a positive experience, as I will certainly be a returning customer!

Gina1028

Jul 22, 2016

I walked into Gary Barbera and was greeted by Sam. I was reluctant to think that I was going to get a car, I wasnt eligible for a lease and Sam worked with me to purchase a car. I couldn't be more happy with the purchase and how professional Sam was. He really did a great job made me feel comfortable and just didn't say sorry maybe next time he did what he had to in order for myself to drive away happy. Great professionalism here at Gary Barbera.

Ty-mere15

Jul 16, 2016

I had a great time when I was looking to get my car. Robert Burns is a great man he help me out to the fullest. Got me what I wanted and more. Very happy. Everyone if you are looking for a car go here they are the best.

Mike Alfonso

Jul 16, 2016

My wife and I were new to the whole car dealer experience. Jim had a great sense of humor and was very helpful. He took the time to explain every minor detail to us and made us feel very comfortable with our purchase. Highly recommended.

morano309

Jul 15, 2016

It was good service while working with them! He was a great person very nice and did good I recommend him to do your service

Frederick

Jul 13, 2016

Salesperson Mark was very knowledgable. And, he was patient and showed the time was all mine and not rushing to make a sale. Also manager, Dave, was very straightforward with me and I felt comfortable dealing with him too. And I was appreciative that Tom Hessert cane to say hello to me and ask if everything was going ok. Paperwork manager Sheen was very professional and knowledgable.

Sozwirk

Jul 9, 2016

We heard from friends that their experience at Barbera was exceptional. So when looking to purchase a car we decided to go their first. Jim came up to us and right away made us feel comfortable. He listened to what we were looking for and showed us the options they had. After deciding on a vehicle we went inside to start the process. Jim was very friendly and made it even more comfortable keeping the conversation flowing which made the whole process go quick and smooth. We would recommend this dealership to our family and friends and ask for Jim when you go!

latrice pitts

Jul 7, 2016

I would like to say JAMES BURKE and WILLIAM RUMPA here at gary barberas made my sons car buying experience not only awesome and entertaining but easy and helpful wit finding the best deal for his 2016 dodge charger... if yu guys come here i suggest yu request one of these fellas for your best car buying experience

DERRICK THE NEW YORKER

Jul 5, 2016

I had a very good experience buying my first brand new car. My man hardy took his time I had him walking around the lot for a while because I was unsure but he was patient and understandable. Then when I called my wife to come we rolled out in 2 brand new cars best experience I had from a dealership.

Robert

Jul 4, 2016

The salesman was patient and knowledgeable. He made the purchase experience informative and enjoyable. I would recommend the experience when purchasing a high-end vehicle.

jimmycnj99

Jul 2, 2016

Avoid this dealer at all costs. They tack on a $1,500 charge for "fabric protector and wheel locks", which they claim is NOT OPTIONAL since the service has already been applied to all of their cars. This is a scam straight out of 1985. They also attempt to push unfavorable finance rates for excellent credit scores.

derickthejeepman

Jul 1, 2016

We came in expecting a used vehicle and Ryan Campbell went above and beyond and got us a brand new jeep patriot all of our friends and family will be sent to Ryan at barbera

Barbera4life

Jun 30, 2016

Ryan Campbell help my best friends out and made it very easy for them as well he took time out to give me advice of how I can rebuild my credit thank you Barbara and Ryan you guys are great

Hellcatbaby

Jun 30, 2016

Awesome experience on my hellcat purchase . Ryan Campbell was very knowledgeable about the product and the leasing options I couldn't thank him more for helping me pick the best possible option

Bosslis

Jun 30, 2016

I had a really great experience & will highly recommend for everybody to go see Bob Burns. Bob was absolutely friendly, very helpful, & polite. He was just all around great and if I had to do it again Bob would definitely be my guy.

Tracey

Jun 29, 2016

The Customer Service Agent Ryan Campbell, the knowledge, the patience, and understanding, and informative information, helpful with the decision of purchasing new vs. used

jp1515

Jun 29, 2016

I would like to thank Hardy and the Barbera staff for making me feel comfortable on my purchase. Would definitely buy my next car from Barbera's.

Talberto724

Jun 29, 2016

Dealt with Ryan Campbell while purchasing used jeep, and it was the easiest car buying experience I've had in my 34 years of driving/buying. Very professional and easy to come to mutual terms. Thanks again Ryan and Barbera Team.

Carnut

Jun 29, 2016

Hardy was very friendly and helped us find just the right used car. We would recommend Hardy to all that come to Barbera. We also like the water and snacks provided by Barbera.

Jacqui

Jun 28, 2016

This was my first experience buying a car through a dealership and Bob Burns made it a smooth, easy process. I would definitely recommend Bob!

Applejac70

Jun 28, 2016

This was the first time I bought a financed car and Barbera and Bob Burns couldn't have made the process any easier. I would definitely recommend Barbera and Bob!

Henry

Jun 26, 2016

Quick appointment ,easy check in and great service, very good and efficient employees to service the customers and also make them comfortable.

Micki

Jun 26, 2016

Bruce was a friendly guy. He did everything to get us in a Jeep Patriot.

nana

Jun 26, 2016

Hardy was patient and very professional. I will recommend him to all my friends. I'm a loyal customer for life. Barbera is the best!!!

Zayass

Jun 24, 2016

Dealership very clean and friendly. Salesman was very courteous and understanding. Will definitely recommend. Sam always made sure we were taking care of. Made sure we were leaving with the vehicle we wanted

Cmelovinlife223

Jun 24, 2016

Hardy was so helpful and friendly. He showed me everything I wanted and helped me buy the perfect Jeep for my family. I can't express my gratitude enough for the seamless process!!

Brownj0811

Jun 24, 2016

Bob got me in the vehicle I wanted a 2016 Grand Cherokee 75th anniversary edition! Beautiful Jeep! Bob got me at the payment I wanted to be! Thanks Bob!!!

JohnTheWatchdog

Jun 23, 2016

Bruce Horner, our sales consultant reviewed our wants and needs, gathered the required information, and showed us a number of vehicles that would meet our needs. He was very professional, and, most importantly low, low pressure. We are very pleased.

tusky

Jun 23, 2016

Buying my car from Barbera's on the blvd. was easy .From my salesman Joe Kerrigan and the entire staff, were friendly and helpful ! I saw an advertised car on the internet for what I thought was a "to good to be true " price, but the car was there as advertised and making a deal was super smooth! Even some other sales people that had nothing to do with my purchase were really friendly and kind.I will absolutely return there again for my next purchase .

Steve

Jun 23, 2016

First time buying from Barbera Jeep. Help full staff and nice showroom. Large selection and ver accommodating. I had some requests and they were all met!

Jeep2016

Jun 23, 2016

Jim Burke was very friendly and helpful. He and the finance people worked hard to get a good rate. Very happy with our experience.

Nikisha

Jun 21, 2016

Loved it.Had my car for over a year threw gary.Still runs great.I have a 2014 dodge avenger brought brand new.

Bill

Jun 21, 2016

Brought my car in for warranty repairs get it back and now the key fob has to be pushed several times to unlock doors and it won't lock passenger side door ( hit or miss with unlocking also). Bring it back and was told it has nothing to with the warranty work done but we'll charge you a hundred and nine fifty to check it out. Next car will be a ford!!!!!!!!!

g1954

Jun 20, 2016

Hardy, went above and beyond to make my car shopping experience easy and comfortable. He was very helpful and informative and made sure that I was getting the best customer service. Definitely recommend going to him for your next car purchase!

Shackelforda

Jun 20, 2016

I worked with Author over the net who was great. His service couldn't better. When I went into the store I was passed off to Bruce. He worked with me and let me know I need a cosigner. I put an cosigner application on Saturday and had to keep calling him for updates. He said that he needed to finish my application on Monday. I've never heard back from him. He seem disinterested in working with me. I test drive the car but was left high and dry.

John

Jun 19, 2016

It was an excellent experience. I had a lot of fun buying my new truck. The sales person did a great job on selling me my new truck.

Nikki94

Jun 18, 2016

The man that helped me was Sam halwani and he was very good . He found a car in my price range. My dad is going to come back and get a truck and we will come to Sam. I had a very good experience.

Juliet82

Jun 17, 2016

I had the pleasure to work with Mr.Morgan and I have to say my experience was great from start to finish. Mr. Morgan was very easy going and informative about all the vehicles I had questions about. I highly recommend this dealership and if you are on the market for a new car stop by and check out Charles I guarantee you will not be disappointed. I am very pleased with my purchase and I look forward to doing business with them again.

asperock

Jun 16, 2016

Thank you times a million especially to Craig! He really helped my family and I get a tremendous deal. We really weren't the easiest customers but he was patient, trustworthy, and determined to have us leave happy customers. I would highly recommend this dealership and Craig to anyone!

Lexiserin

Jun 15, 2016

As a first time buyer Jim was so patient. He worked with me and made sure I left feeling comfortable. Very happy with my experience with Jim :)

Judi 123

Jun 13, 2016

I went in with a number I could afford, and Charles, worked his magic and got me to where I could afford my new jeep, he was very knowledgable and took time to show me all the features of new jeep, overall was a painless process, thank you Charles!

JL21550j

Jun 13, 2016

Professional treatment from a world-class dealership. Got the truck I wanted at a great price. Salesperson was very knowledgeable and friendly. Very good experience.

Brian

Jun 11, 2016

Inventory and sales person was great. Sales person made sure I was happy with my truck and answered all my questions. Good guy!

Shine90

Jun 10, 2016

Thank you guys for everything you did for me to help me purchase my first car I really enjoyed you guys working with me and making sure everything went through ok.. Jimmy was great entertained me and my family for the time we spent here

Eppsmary1234

Jun 10, 2016

We love their services. We left full of smiles and a new car. We laughed the whole the time.My mom like loves her new wheels

Twaller77

Jun 9, 2016

My husband and I purchased a brand new 2016 Journey and my Mother also purchased a brand new 2016 Jeep Compass! Ryan Campbell was our salesman and he was Fantastic!!!!! He made all of our dreams come true for our family that day! We all got to go home with 2 brand new vehicles that we all are so happy with! He went above and beyond to ensure we were happy and he took excellent care of us all day! I highly recommend him and Barbara to Anyone! They work with you and give you the utmost respect! Thank you Ryan!!!!! You made us all so happy!!!! Our children thank you as well!!! Best of luck always!

Shelooga

Jun 8, 2016

Jim and the staff at Barbera were very helpful and welcoming. Jim particularly was knowledgeable, truthful and helpful.Side note: before I shopped here, I named my fantasy baseball team name after them. Owning Miguel Cabrera + Troy Tulowitzki gave me the idea for "Is Cabrera the best? Troy I guess!

Megan Timber

Jun 6, 2016

Barbera truly is the Best!!!!!!! They are helpful, friendly, accommodating and great people to deal with. My experience from the time i went to look at a car till the time i signed the leasing papers was seamless. My sales associate was always available to answer questions and even came in on his day off so i could sign the paperwork. Thank you Barbera AutoLand

Allen

Jun 5, 2016

The used car was well prepared; the sales staff had the car out front to show at the appointment time. While the whole experience was a bit fast-paced, I did not feel rushed, as I had done my homework on the car. I requested a copy of the service report for Barbera pre sale maintenance and received it in the mail.

Lisa Williams

Jun 5, 2016

They are excellent they work with you no matter what your credit score looks like!!! They are quick & fast!!! The Best!!!!!! Thanks to James Burke!!!!

Donna

Jun 4, 2016

Sales and service are efficient, courteous & prompt. Very friendly atmosphere, making customer comfortable with coffee, waterorange or sna ks while you wait. They also offer shuttle ride if you prefer to wait at home.

Gary

Jun 4, 2016

Bruce Horner the salesman was a pleasure to deal with . Glad to of had the pleasure of meeting him and the rest of the sales people at Barbera

Yulia

Jun 3, 2016

Our sales Ryan Campbell was great . He found the exact vehicle we wanted. The purchase was the easiest we have ever experienced . The whole staff was very friendly and they made us feel like family

Tinkerbell129

Jun 2, 2016

I had many questions about a variety of cars and Ryan Campbell was able to answer them all with ease. He didn't rush me or make me feel pressure to choose one car over the other. He helped me make a well informed decision on which car was best for me. I have recommended Ryan to everyone I know! He was a pleasure to work with as was the dealership on a whole. I'll never go to another dealership after my awesome experience at Barbera. Thanks so much for your help Ryan!!!

ROSEBUDD220

May 31, 2016

THANK YOU KENNY NIX FOR YOUR PATIENCE, GUIDENCE AND PROFESSIONALISM. I HAD LOTS AND LOTS OF QUESTIONS. EVERY QUESTION WAS FOLLOWED WITH AN ANSWER THAT HELP ME UNDERSTAND WHERE MY EXACT FOCUS SHOULD BE, LEADING ME TO FINALIZE A DECISION THAT SUPPORTED MY NEEDS AND STYLE. THANK YOU MR NIX FOR MAKING ME A SATISFIED CUSTOMER.

Queenb2047

May 31, 2016

Everyone at the dealership was very nice. My 05 Expedition started failing on me and they were able to put me in a great new Jeep. Which was a little trying because I'm so picky.

KaraH0165

May 31, 2016

Ayman is a top-notch salesman. He was very friendly and personable without being aggressive. He worked very hard to get us the deal we needed. We would highly recommend him and your dealership to anyone we know in the market for a car.

SPTony1776atoutlook.com

May 31, 2016

I had an excellent experience getting my Chrysler 200 lease from John Pagano. He made the entire process a breeze. My 200 is easy to park in S. Philly and has great mpgs. I'll recommend John Pagano and Barbera

ros68

May 30, 2016

We were really satisfied the way Hardy was able to get us the best deal. We are very happy with the staff and dealer. Thank you for our Jeep

Chinatown1

May 30, 2016

Jimmy was one of the best sales person I have ever worked with. What a gentleman and kind person he made sure I fully understood everything about the car before I left the dealership. I was a very happy customer!

James

May 27, 2016

salesman was great,had all the answers and helped a lot,it was beyond my expectations.will sure come back to soon to get my wife a new car.

danielle

May 26, 2016

Got a brand new 2016 Jeep Cherokee and Dave Hamilton made the deal happen! He's super down to earth and extremely helpful! Hardy and Jarvis were equally as awesome-nice guys to work with.

Joan

May 20, 2016

Very responsive to my needs.. John Pagano did everything he could to put me in the right car. They even feed you. And I love love my new jeep renegade!

Philly

May 20, 2016

Just rude...from parts to service...to parking lot security...exactly! Not only were they rude and discourteous over the phone (got hung up on and transferred to a generic nationwide answering service during business hours), they're ruder in person. Overall, worst dealer experience I've witnessed...would never return or refer to a friend...

Paisa22

May 19, 2016

Went in with an idea of not only what i wanted but also what i could afford and they didn't let me leave until they met me where i could be!

Truely blessed

May 19, 2016

I rate a 5 because, I have visit a few car other dealer ships and my experience with them was not so great. When I got to barbera autoland dealer ship mr. burns was the first one to greet me. He was very nice and knowledgeable, he took his time trying to find the best offer for me and that he did and for that I am great full.

laubercm

May 19, 2016

Nice dealership. Well versed in the hard-sale. Kenny Nix was a good salesperson, and the manager was helpful in getting the deal that I wanted.

Sasha

May 17, 2016

James Burke was very friendly and made us feel comfortable, we knew exactly what car we wanted and they were willing to give us a good deal

Aridley789

May 17, 2016

Awesome experience, Rich Catana was very helpful and knowledgeable. The Journey is fantastic, and I am extremely pleased with the way everything went! Would highly recommend Rich and the dealership to friends and family!

Jim12345

May 17, 2016

I give Marc Hanover 5 stars.he helped me when I really needed help. It was a pleasure working with him on buying my car. If any ask me where to go and who to see I'd say go to barbera and talk to Marc Hanover he is an honest and good man.

laurenk

May 16, 2016

Awesome dealership. Got the car I wanted for a good price. Very happy with my purchase. My dealer Bob Burns was super helpful and friendly. He listened to my needs and gave me exactly what I wanted.

Billy1234

May 15, 2016

One of the best exprience I had buying a car ! Thanks Joe Kerrigan for all the time and our brand new car, we will be sure to tell our family and friends !

dparkin45

May 15, 2016

Marc was warm and made me feel like family! He was courteous and friendly. My husband and I thoroughly enjoyed our test drive with him,

happy customer

May 15, 2016

wonderlul sales man. marc hanover handled all aou concerns with our new suv.thanks to everyone.ikk come back again for my next jeep in a few years

Elsayed

May 14, 2016

Everything and everyone especially mr AHMED he is the best salesman I ever dealt with. (EXCELLENT) as will as Mrs SHINA.

Sasha

May 13, 2016

James Burke was very helpful, we knew what we wanted and he made sure we left with that car giving us a great deal, it was a pleasure working with him

shirleehooks

May 12, 2016

Ayman Eleisawi was very nice,patient and professional. He was very knowledgeable about the cars and took his Time and made sure I received everything I wanted.

Debbie

May 11, 2016

I was taken care of as soon as I walked through the door. Also, while I was waiting, I was apprised by the service rep on how much longer it would take.

Mbarton01

May 11, 2016

Good experience great people. The salesman showed me a couple vehicles helped me find the right one for me worked out great. I'm excited to have a new vehicle

Mike Rodriguez

May 11, 2016

Great experience, very professional and courteous, will buy there again. They really work with you to make sure you get the best deal possible without putting any type of pressure.

Maura Pease

May 11, 2016

Always receive great service here! Very reliable and helpful! We've recommended Barbara to all of our friends. We've gotten 2 cars here and are so happy we picked Barbara!

Amandatallarico

May 9, 2016

Craig was very friendly, accommodating, and helpful. He made my first car buying expirence very easy and pleasant. I would highly recommend to anyone I know looking to purchase a car.

Al the golfer

May 9, 2016

Jim was friendly and helpful with me needs he showed us just what I was looking for .Also did not push any one car on me . I will send my friends to Jim. It was a pleasure getting know Him .

Temple13

May 9, 2016

Rich is an amazing guy, very patient indeed. He worked his hardest to make sure I didn't leave empty handed. His customer service service skills are awesome. I would highly recommend to anybody looking to buy a car go through him. He creates a comfortable and friendly atmosphere. Good guy!

Joseph

May 8, 2016

My salesman, Ayman Eleisawi was very knowledgeable about the vehicle that I wanted to purchase and everyone at the dealership is very friendly and accommodating.

Relaxdude12

May 8, 2016

From start to finish, my experience here was excellent. Would highly recommend this dealership to anyone. Everyone there played a key role. Everyone here was knowledgeable, helpful and patient. John was extremely attentive and had my interests in mind - kind, considerate and professional. Definitely if looking for a vehicle, this is the place to go.

Earl

May 7, 2016

As always Quick and easy service great hours and reasonable prices. You should try the service department expert service and recommendations to keep your cars running great

PhilaPhoenix

May 7, 2016

Sam was awesome, he was very patient with us and worked with what we had. He's very friendly and helpful! He also gives wonderful tips for first time financers!

Nicholas Alexander Stuart

May 7, 2016

I'd recommend this place to anyone out of all the dealerships I went to this one was the only one willing to work with me. Sam Halwani was more than helpful and did everything he could to get me into a new car. Thanks Sam!

CWarner

May 7, 2016

If you're looking for a no stress, easy going, friendly, and a fast car buying experience, make sure you go see Richard Catana at Barbara Autoland on the Blvd!!! My car buying experience was amazing. The salesman Rich was respectful, courteous, and very informative, it was such a pressure free experience, and he made the process fun. My new Durango Citadel was perfect in every way and Rich was kind enough to take time on a Saturday to go over every detail with me. Rich went the extra mile (or two) to provide great customer service. I will definitely be going back to see Rich at Barbara Autoland for all of my future vehicles and will tell all of my friends to see Rich for all of their vehicle needs as well. Thank you so much Richard Catana for making this the best purchasing experience.C.Warren

Plamarbey

May 6, 2016

When I walked through the door I feel a warm spirit from the staff.. Bruce helped me right away and was full of energy !!! He was very patient with me and understand my finances !!! He stayed in my budget and made it work !!! So thank you Bruce you are the best!!!

jenjen86

May 5, 2016

Craig, was very professional friendly and informative. He helped us from when we were wandering around aimlessly to when we closed the deal and drove away. Helped us find a car in our price range he was a godsend for helping us get our first new car

paul

May 2, 2016

mark h. was very helpful, and understood my needs.will buy my next suv there in the future

justmyview

May 2, 2016

Bruce is knowledgeable, kind and patient. I felt the entire time he only had me and my interests in mind. He never tried to steer me into, our out of, a vehicle. He was great. I would absolutely send people to him, and return to him. Sheena was knowledgeable and efficient without being rushed. She explained things well, and gave us ample opportunity to ask questions. Overall experience: 10 out of 10. Better than expected.

Cfelectro

May 2, 2016

Came in to get 2 tires mounted and get inspection done, was in and out very quickly! Shawn is great, I'll recommend him to all my friends.

Diordm40

May 1, 2016

Seamless experience! Deal with Steve the GM and Jim !!! Best deals and personable friendly environment! Not your typical car dealership!! I would recommend them 1st! Make this your first stop!

Adam

May 1, 2016

I went to 3 different dealer looking for jeep renegade.sam at barbera auto land the best car sales man we have met.he understands us very professional and respectful made us very comfortable.We will be telling everyone about barbera and Sam.

Abdul Nakichbandi

Apr 30, 2016

Thanks to mr,Abdullah Nakichbandi,,to help me on the oportunity to get my new car today, ,he was very helpful ones again thanks very much

Demetrius Cryor

Apr 30, 2016

Bob burns is the best car dealer at barbers.I never had a car dealership in Philadelphia that's take great care of you and make sure you well satisfied

jennifer a davis

Apr 30, 2016

My reason for giving this excellent review for mr. Burns is because he made me feel very comfortable he was very very nice and he helped me find a great budget that I am able to afford the vehicle that I truly enjoy he is a great salesman and I will truly recommend friends and family to him this is a great place to buy a vehicle

Dina414

Apr 29, 2016

Let me start by saying Bruce Horner is the best car salesman we have met! He is a people person, professional and respectful to the customer's needs. He took the time to get know us and understand what we were looking for since we came all the way from NJ in the rain!!! We are extremely happy that we were able to "Make a Deal" at Barbera's and while the sales manager Dave Hamilton didn't negotiate with us at first (he came off as arrogant to us which was a huge turn off) he did however come back out to get us and said that he got approval to make the deal. We reconsidered and came back. I'm really not sure why David had to get involved in the first place! Regarding the environment at Barbera's, it has a family feel, when a deal is made the bell rings and your names are announced along with the car you purchased-everyone stops by to congratulate you!We are happy with our new Jeep Grand Cherokee Overland! Thanks Bruce for an awesome experience!

Angelo Venafra

Apr 29, 2016

Walked in picked out my car with Craig,they let me grab my daughter and take a test ride, left in a few hours happy!

tndo38

Apr 27, 2016

thanks to the great professional service at Barbera Autoland i was able to purchase my 1st brand new 2016 chrysler 200. i love my car i have never been more satisfied when purchasing vehicle. the service was great, courteous, & professional. Marc Hanover was not only good salesman but has a great sense of humor. thank u Marc

Kellbell123

Apr 27, 2016

Kenny Nix helped me today with purchasing my first car. It was the most exciting experience. He was very helpful, knowledgeable and very attentive when it came to me and my purchase. He was courteous and respectful. I would easily recommend him to any friend or family.

lora98

Apr 26, 2016

I was very pleased by Hardy's service on how we were treated and helped me pick the perfect vehicle for me and my family. Barbara's atmosphere was really the best and their staff were really nice.

jackiea511

Apr 26, 2016

Shopped around for a jeep and finally landed at barberas on the boulevard. Great experience, wonderful customer service. Jim was able to fulfill all our wants in our jeep purchase at a reasonable price for our family. Will definitely be sure to tell all family and friends. Thanks for everything barbera!

NickPiscitelli

Apr 25, 2016

This is my third transaction with Barbera and I can't imagine getting the same level of service anywhere else. I recommend John Pagano to anyone looking for a Dodge/Chrysler/Jeep product. This guy is amazing, and the finance team led by Sheena Reilly is incredible.

sunshine 08

Apr 25, 2016

Joseph Kerrigan was very informative about the vehicle. Sales rep was professional and very helpful, I highly recommend Joseph to anyone looking for a vehicle.

carlaina

Apr 25, 2016

The dealer worked hard, and went the extra mile to get my husband and I approved for our new Jeep. It took a little time, but not bad at all. We were given coffee, water, and snacks while waiting for the approval.Thanks again!

Z. Davenger

Apr 24, 2016

Kenny Nix is an amazing dude. He was very patient with my inability to make a decision without consulting my s/o beside me. He allowed me the time and space to make a decision. He and the financial team at Barberas worked every angle possibly to get me in my dream car!

Dobson Lisa19

Apr 24, 2016

I would definitely recommend this car dealer to my family and friends. My salesman Mr. Ayman was very professional and courteous at all time i bought my first car with him. Thank you once again Mr. Ayman God bless you. ??

eamodei

Apr 23, 2016

I came in with my own financing through Capitol One and had a good experience through James Burke. I knew what I wanted, had a price range, and despite the typical song and dance you expect with buying a new car he was courteous, on the ball, and didn't pressure me to buy. I would recommend the dealership so long as you know what you want and are willing to work with them.

Vance

Apr 22, 2016

The can do attitude of my salesman. I had some difficult issuesto get through to get my vehicle he was very positive and seemed to actually care not like most sales people.

Jeeplady0331

Apr 22, 2016

Jim was great! The whole team worked well - great experience! Got in and out without hassle & got what I needed. No pressure just a great sale

david w

Apr 21, 2016

I drove 2 and a halve hours to Barbera Autoland for a leftover 2015 Jeep Renegade and got everything that I was promised on the phone My salesman Marc Buschel was very Professional and treated me like family it was all over a great experience I also got to meet Their Company's Vice -President Art Carita a true gentlemen I will send anybody looking for a car to Barbera Autoland.

Lucky

Apr 21, 2016

Hardy was great got us a real grate deal, will highly recommend Barberas to all my friends and family. No pressure at all on my purchase

Ernest Garrett

Apr 20, 2016

Jim was very helpful and patient with my application process. He guided me to the vehicles that fit my price range very very customer friendly

Joseph and Susan Armstrong

Apr 19, 2016

Would have liked more for our trade. With that being said, our salesman, Marc Hanover, made the difference. He was real, not salesman-like, never made us feel pressured and answered all of the questions we could throw at him! Thanks, Marc!

The Frazier's

Apr 18, 2016

Barbera's was quite a different experience, Robert Burns The Dealer was supportive helpful & pleasantly professional I was expecting the High pressure Jab Jab! With the old how much & how soon can you get it here pitch fork! .His explanations were easily understandable, also his knowledge of his job was Tops. He listened to my Wife's wants & found her almost exactly what she wanted & not to much or to little. He worked for his sale. All together the whole Barbera's experience was a pleasant change. I especially liked how the whole staff was a team & pleasant & Professional! My wife liked the Ringing of the Bell & the Congratulations by the team when Robert Successfully completed his sale. The Choices were more than expected, I will be back for my next vehicle. Thank you Barbera's & Mr., Robert Burns. I recommend them.

Thumper061005

Apr 17, 2016

I had a great experience there and the staff was so nice. I love my car. They were very helpful. They had so much to choose from.

HeatherLeisey

Apr 16, 2016

Bruce was extremely helpful, honest and very knowledgeable. He helped me purchase my dream car and I couldn't be happier! I would definitely recommend him and the dealership to my friends and family.

Cortiz829

Apr 16, 2016

Bruce was a awesome help with picking out our new Jeep Renegade. He was very friendly and nice and personal about everything and best of all 100% honest.

Annette b 123

Apr 16, 2016

Hi my name is Annette I thank God for Kenny nix I know god put Kenny there to work with me he was imtormative with me and my husband I no God is with him he is a very kind salesman he took his time and talk about every thing that I need to no we will send people to him Kenny keep up the good work and thank y God blessings to y Annette bradford

Anonymous

Apr 15, 2016

The process was better than expected. BOB BURNS is by far the best sales guy in the business. Thank you BOB.

Candy

Apr 13, 2016

Barbera has excellent customer service. The employees are courteous, friendly and attentive. Marc Hanover helped me achieve my goal in buying an affordable Jeep! He was friendly and patient in helping me choose a payment that I was able to afford! Barbera understands your circumstances and work with you to meet your needs! Thank you, I bought my first brand spanking new Jeep Renegade! Definitely a satisfied customer!

Louhutch

Apr 12, 2016

Walked in for a quote walked out with a Jeep he worked with us and even stayed after hours. They even played with our baby while we filled out paper work. Amazing time and amazing people.

drew

Apr 11, 2016

walked in greeted by every employees. the salesman after hearing my preference was able to match me up with a great car at a good price. friendly and courteous.

SReinoehl86

Apr 11, 2016

After some research I decided Barbara auto land had the best price for the style car I was looking for. Marc Hanover was my product specialist. He was very helpful and made an otherwise stressful purchase go with ease. I'd highly recommend.

Anglesmom

Apr 10, 2016

Marc was very helpful and got us in and out within 2 hours. We left with our new dodge journey and could not be happier. Everyone we dealt with was very friendly and Marc made sure we got exactly what we wanted and made sure we had all the answers that we needed about our new suv before we pulled away. I would highly recommend the dealership and especially to ask for Marc Hanover.

Delanier

Apr 9, 2016

Got a new car with Mr. Bruce. He was very helpful, respectful and kind. I was very well informed and satisfied. Will defiantly recommend people to come visit Mr. Bruce!

Aceflamez1

Apr 9, 2016

He is the best sales man i meet so far in my life . He was a help till the end i would high recommend working with him if your a first time buyer.

MattBent0116

Apr 8, 2016

my wife and I had bought our last two vehicles at Barbera so when i totaled my car Barbera was the first place we stopped. Upon arrival Joe Kerrigan was there to greet us. He gave us a tour of the lot and gave us options.. After negotiating a great price we picked up our 2016 dodge journey. Joe was great to work with and was able to get us into a new car which we did not expect. I would recommend Joe as well as Barbera.

Gail

Apr 7, 2016

Kim was extremely helpful. She listened to me...sounds silly but it is so important, and got me the information I wanted/needed and then stayed with me till the end, turning over to Shawn when she left but explaining to me first. Work was done timely. Shawn was very cordial and thanked me. Always a positive experience when I come there for service.

Bl0ndip0p

Apr 6, 2016

I came to Barbara to find a Jeep Grand Cherokee. I shopped around so this was our 4th dealership. Our sales person was very nice and very personable. He gave us a great deal and was very reasonable. We were very happy with our experience.

Bill91083

Apr 6, 2016

To say the least the sales team is like no ther. I walked in ready to argue and haggle ....instead I was greeted with friendliness offers of snacks & drinks and probably one of the most knowledgeable salesman I have ever encountered. Special thanks to Hardy Roa for making it a pleasurable experience for my family and I.

Michelle

Apr 6, 2016

Went to Gary Barbara's for a minivan - Hardy was awesome. Helped us get exactly what we were looking for! Awesome service! Super kid and friendly!

Kristina

Apr 3, 2016

These people were very nice and willing to work towards a happy medium where I got to drive home with an amazing new jeep renegade!!! Jarvis was such a helping salesperson and he made the experience fun! Would def go back

Jadia

Apr 2, 2016

The customer service was amazing. Everyone was friendly and genuine. Service to my vehicle was Quick and precise. To top it off, an employee came around offering snacks! Every time I visit, my needs are always taken care of by the wonderful staff. You all are very much appreciated! Thank you.

jinroh10

Mar 31, 2016

On my first visit to Barbera Land my service agent was Shawn Warner, and i i can say is he gave the best service ever. The service agent Shawn Warner was pleasant and very kind and was very helpful when dealing with my car. If only all service agents was like him.

Lisa's Journey

Mar 31, 2016

This is our second time purchasing here.Excellent service! They worked with us to get the payment we wanted for a brand new Dodge Journey.Great experience!

Sam

Mar 31, 2016

This was the best experience I ever had purchasing a new car. It started with my salesperson, Marc Hanover. I knew right from the start that this was a seasoned car salesman. He was courteous, respectful, and extremely knowledgeable. He showed me a variety of models of the jeep I wanted to purchase. He explained all of the features that each model has, and he tried to tailor his recommendations to my needs. Above all, I believe I got a great price. I will recommend this dealership to all of my friends, and will certainly tell them to get Mr. Hanover as their sales person.

Robert55

Mar 31, 2016

Everyone was very helpful in helping me select and purchase a car. Friendly service and extremely helpful in guiding you through the process of buying a car.

Punisher 666

Mar 31, 2016

Thanks to Joe and Hamdi thanks for great experience. Thank you for your great help with my new ram 1500. Rebel thank you. For your great work,,

Pfd0506

Mar 31, 2016

Wasn't sure what type of car we wanted so just went in to browse. Bruce approached us within minutes of arriving. He was very pleasant, helpful and genuinely happy to help us get in the car we finally decided on a 2016 DART SE RALLYE. Thanks for making this such an easy, pleasant experience Bruce.

Timcurran

Mar 30, 2016

Purchased a 2016 Ram with ease! Sales person was knowledgeable and personable. Even went out of his way to ensure we were comfortable. I would feel comfortable having my friends and family work with Bruce.

Caroline

Mar 30, 2016

Bruce was very helpful with the purchase of our new Ram truck! I would recommend him as your next salesman on your next purchase. Thank you!

Jimmyd

Mar 30, 2016

Bruce was exceptional helping us get into a beautiful 2016 Ram 1500! He made the process a breeze and was very knowledgable. I would highly reccomend Barbera and definitely ask for Bruce.

Ron Abrams

Mar 29, 2016

John Pagano was the most informative salesman I have ever dealt with. I would recommend him to my friends and family. Thank you John!

steveh824

Mar 28, 2016

Best Car buying experience we have ever had. Joe Kerrigan made the experience easy and painless. Would definitely recommend Barbera and Joe to everyone. Sheena was super helpful also with the process.

Davisraven10

Mar 28, 2016

Craig really did all he can to get me into the car I really wanted without any pressure I really appreciate him. Would buy again from him!

Alicia464

Mar 26, 2016

Chanell was so friendly and helpful! She got me the best deal on my state inspection. Also made sure my recalled airbag was exchanged with the correct one - would recommend her 100%!!

321jim

Mar 25, 2016

the guys and girls at barberas autoland were very helpful recently when I was shopping there. Bob BURNS especially when I purchased my used Cadillac SUV.no pressure was not rushed

William h

Mar 25, 2016

Salesperson Sam Halwani was a pleasure to deal with he was very happy, and did everything he could to make the car buying experience a nice and comfortable one, I would definitely recommend him to friends and famiky

Ingram12

Mar 24, 2016

Hardy was great got me the best deal. I would highly recommend Barbera's Autoland to all my friends and family. I am very happy with my purchase

Churgunow

Mar 23, 2016

Came in with a junker coming out with a great new 2016 Jeep.. Got the best service ever ... The workers were so great with my 3 kids giving snacks and water and stuff to color.. Thanks Bruce Horner for helping us... I would definitely shop here at Barbera's Autoland again...

HappyTrails

Mar 23, 2016

My salesman John seemed to know exactly the car that was the right fit for me. I wasn't sure if I wanted a minivan or a sedan and he introduced me to the Jeep Cherokee. I am so happy he did. I love this car and I would never have it on my radar but he talked to me first and just knew that this would be the perfect car for me. I am sold and never knew how much I would love driving and owning a Jeep. Thanks for your patience and the great experience!

Bob t

Mar 22, 2016

I went there for an oil change because my friend told me how fast he got his oil changed. I was in and out in 40 minutes and gad a recall done at the same time and was treated nicely. Great job I'll be back

Andrea

Mar 21, 2016

Smiles from the door..the place smelled amazing with those fresh Spring flowers all over the place. The salesman was patient with me as well as very humorous, had me laughing most of the time. The team there did their best to put me into a brand new car and I am very grateful for their help.

CasanovaDrives

Mar 21, 2016

Had an amazing service experience over at Barberas with Jim Burke who received me and greeted me warmly at the door and took well care of me then had final closing words with Mike Ristine to get me the best deal possible and finalized all financing paperwork with Sheena Reilly!! Driving out happy on my new 300S.

Fatski

Mar 21, 2016

Very helpful, Informative, positive and all around great guy. I look forward to using him again for my next car purchase. I highly recommend him.

Shades44

Mar 21, 2016

By far the best experience I've ever had at a car dealership! Ayman El-eisawi was very patient and attentive to my needs!!! Highly recommend! !!

Jmcneil1

Mar 20, 2016

I'd like to thank Joe K for a great experience at Barberas and the car wash guy Mahdy for cleaning up my jeep real nice when i made the purchase. Deff gonna send people here

Shithead1

Mar 19, 2016

I went into the dealer today for my oil change and tire concern. Chanell took the time to explain how worn tires can affect the entire ride of a car. I was so impressed with her knowledge of cars. Being a man it was kinda embarrassing:). She was amazing. Thank you Chanell and Dave(the tech).

Ssneed629

Mar 19, 2016

Joe Kerrigan has such an amazing way of making your car purchase seem like your in the company of a friend. He is laidback and very pleasant. I enjoyed his professional work ethic as well. My expectations and needs were exceeded 1000 times over!

vina1

Mar 19, 2016

I came in for a oil and to check a noise from my brakes. Frank was so honest. I was prepared to spend money but he explained to me that the noise was normal and it's the metallic material that causes a squealing sound. Thanks Frank for not taking advantage of me.

Chrysler200

Mar 18, 2016

Shawns services was the most high. He makes you feel so welcome. Thanks Shawn this is one customer that appreciates you dearly!! God Bless You!!!

kb123

Mar 18, 2016

Painless expierence with friendly and helpful staff. Dealership was extremely busy when I picked up my Jeep and not once did I feel pushed by the way side. Would highly recommend this dealership to friends and family.

That Queen

Mar 18, 2016

I went in for a few warranty concerns not sure as to what to do, but Kim explained everything that needed to be done. She was great thanks keep up the good work

Yo-Yo

Mar 18, 2016

I went for several issues my car was having. Me not being very knowledgeable of cars, she was able to explain everything to me in a way that i was able to walk out feeling comfortable and trusting with what was advised to get done.

Ms Driva

Mar 18, 2016

Chanell Lofton made my experience at the service center very pleasant. Her bright smile and knowledge was impeccable. Wherever she goes,that's where I will go because she made me feel so comfortable. Thank You Ms Lofton?

Larlar206

Mar 18, 2016

Was very delightful dealing with chanell. Very courteous and professional. The best dealer experience I ever had what a pleasant person to deal with. she really addressed all my concerns

Chalie85

Mar 18, 2016

Enjoyed my experience at Barbera. Joe Kerrigan was a very nice and helpful salesman. I forget the sales managers name, but he was very nice as well. We spoke about his daughter and her schooling as we are in the same profession. They gave me a very good deal and got me out of my lease with another dealership very easily.

Marko.A

Mar 18, 2016

I purchased Nissan from Barbera Autoland and i had pleasant experience. Salesperson Bruce is a great guy, he was very professional and helpful. I definitely recommend him.

lgorski

Mar 18, 2016

My service writer is wonderful. She is always attentive and is always friendly and courteous. She is always upbeat and laughing and smiling. Reason for coming to barbera

My car

Mar 17, 2016

My service experience was excellent and I was completely satisfied with my service advisor Shawn Warner. Always goes above and beyond and very plea-sent always. Thank you.

Skcritters

Mar 17, 2016

I went into barbera the other day and even thou they were busy John still gave me all of his attention and took the time to findthe perfect car for me.

Rualicia40

Mar 17, 2016

My visit to Barbara was a good a experience as always. Shawn welcomes you with a pleasant smile and good customer service. Thank you very much

Phila215

Mar 17, 2016

Great customer services and really care about customer wants and needs. I would recommend this service dealer to my friends and family. I also love how quick and fast my service was done to my jeep.

Ladybug

Mar 17, 2016

Service at Barbera is phenomenal, I have been bringing my car here for 1yr and I m pleased every time. Shawn Warner is always pleasant, he will keep a smile on your face while you are waiting for you car.

Mcns97

Mar 17, 2016

Kim was great, I came in for an oil change and she told me I had a recall.I was out in less than an hour.Excellent service, I will recommend you to all my friends

Nard51

Mar 16, 2016

Hi my name is Bernard Sowell and I wanna say I'm very happy with my new car the thanks of Bruce he was very perfessinal he walk me threw everything step by step and he was helpful and fare.

chrisroot22

Mar 15, 2016

My wife and I went in to Gary Barbera and were met by Joe. From the onset, Joe was extremely helpful and was very laid back and made us both feel very comfortable. Joe was very knowledgeable and answered any questions that we had. While our intention was not to walk off the lot with a new car that night, Joe's willingness and helpfulness made it very hard for us to pass up. He gave us a great price and was very courteous of our time. I give Joe Kerrigan my highest recommendation to anyone looking for a new car. In addition to Joe, the entire staff at Barbera was very friendly and helpful. While car shopping can be a stressful experience, Joe made the experience a pleasurable and enjoyable one.

ENVollmer

Mar 15, 2016

You can't go wring coming to Barbera. The Staff was friendly and Professional. They knew the "whats" and "hows" to give you the best car buying experience. They have a very old school approach without the pressure and really try to get you the car you want. This type of service is lacking in today's world, it was refreshing to see it still a cornerstone of some customer service organizations. They made my first new car buying experience easy. A++

paula121

Mar 15, 2016

I am so happy with the service I received here at Barbera's Autoland. Hardy was very honest, friendly, patient and helpful. He worked very hard on my purchase. I would definitely recommend Barbera's to all my friends and family.

Ram 2500

Mar 14, 2016

I worked with salesman Bruce who was very helpful and made my family feel very comfortable. I have purchased 3 new vehicles from Barbera and always felt like they really want to give the best deal.

Jencarmona84

Mar 12, 2016

Kenny was very nice, very informative and very helpful in getting me the best deal possible. My husband and I felt very comfortable with Kenny.

pgalie

Mar 12, 2016

The sales staff at Barbera's went above and beyond to assure we had a pressure-free, fair, and satisfying car buying experience. My wife and I had our kids with us, and they brought out coloring books, snacks, etc. They were extremely knowledgable about the vehicles we were interested in, and were upfront and straightforward about the pricing. We couldn't be happier with our experience. We will definitely be repeat customers at Barbera's in the future.

Tre'

Mar 11, 2016

Very knowledgeable about the product. He treated my wife and me like family. I'm going to order the Hellcat from him... ?? God bless him.

Tate,Michael 267

Mar 11, 2016

I would like to start off by saying thankyou Kenny nix for being a brother first and salesman second. He made me feel like I wasn't at a dealership and we were at home. The friendly people at barbera is great too.

John Pflanz

Mar 11, 2016

Have an amazing experience at Barbera Autoland tonight. Craig Silver went above and beyond in working with me to get a deal done on my new 2012 Chevy Colorado. thanks Barbera Autoland! I'll recommend you to Thera for sure!!

Ray

Mar 11, 2016

Bought a jeep Cherokee and had a good experience . Hardy was fair and took care of us. I hope to have as good experience the next time I buy a car

Lesiek76

Mar 11, 2016

We are very pleased with Hardy's service. He took the time and energy to try to help us. He kept his word and continued doing his best though out the process I recommend Barberas AutolandThank you so much Hardy. We are so happy with our new 2016 Jeep Grand Cherokee!

Susan

Mar 11, 2016

Friendly, professional, knowledgable, eager to please, NON pushy dealership! Salesman "Harland" was great, and Manager was non intimidating and very helpful. A great experience and I LOVE my Renegade! They even made my dog welcome!

fred

Mar 10, 2016

great dealership.lots of fun and got a great deal on my new truck, ill be back to purchase my next truck for my son

Rbos82

Mar 10, 2016

Joe Kerrigan is an awesome dealer. He worked with me and got me a great deal even with my bad credit. Thank you barbera land for my new car

Jimmy

Mar 10, 2016

Great salesman and great team. I walked in knowing what I wanted and walked out with it. Processs was easy and fast. Very happy with my new car.

CL

Mar 10, 2016

I drove two hours because they had the color and car I wanted. It was way cheaper than at dealers in Harrisburg. Charles Morgan in sales could not have been nicer and a straighter shooter. The finance guy had me laughing. Just a great overall experience.

John

Mar 10, 2016

I recently returned my 3rd lease from Barbera's and got a new Jeep Grand Cherokee. John was professional and quick. My car buying experience was positive, as always. I will be returning in 20 some months for my 5th vehicle from Barbera and from John!

sand15

Mar 9, 2016

I received great service from Bruce in the process of purchasing a new vehicle. He was very knowledgeable and very informative. I would recommend Bruce to help with any sales if a car

Joehayes79

Mar 9, 2016

Bruce was very knowledgeable and helpful. Offered me snacks and beverage and made me feel like im at home. He gave me the best option and tried to get me in my car

cgrund

Mar 8, 2016

Traded in my lease and John Pagano helped put me into my new car. He was patient, knowledgeable, and fair. As a woman, it is easy to feel taken advantage of in the men's world of a car dealership. But, John respected my opinions. He made the buying process quick and painless!

sushi812

Mar 8, 2016

I was nervous about shopping for a new car it's been a few years. Since mine was totaled in a recent accident I had no choice. I was greeted promptly by a salesmen and he put my fears to rest. I drove away in my new car the same day and my salesmen John P. was awesome and so was my experience!!!

LauraD

Mar 8, 2016

Its pretty pathetic when u are buying a certified preowned 2016 car and don't get a second key. And the dealer makes you buy it. I would think for $225 they would absorb at least half the cost!

Ram1500

Mar 8, 2016

Bruce Helped me out in picking out the perfect truck for my needs. Part work and part daily driver. He was very helpful and I'd highly recommend him to friends

Mitch2009

Mar 7, 2016

My salesman, bob burns was great . He didn't rush the sales. I knew what I wanted , and he got me the vehicle ... After my creditcheck, was signed and done I. A total time of. 1 hr 15mins... My only complaint is when there car is limited in colors don't let. Managers drive them .....

DealerFealer19114

Mar 7, 2016

Every time I bring my car into service, they always get me in and out fast. The advisor always knows me by name and they always resolve the problem fast and inexpensively.

Cpisani519

Mar 7, 2016

Bruce H was very willing to negotiate with us to get the car we wanted at a price we were comfortable with. The dealership itself is very hectic with lots of people in and out. It's a very distracting atmospher.

jbailey

Mar 6, 2016

From the moment I walked in, Craig Silver took care of me. Helped me pick the Jeep that would be right for my family's needs. Spent a little more time in the dealership than expected that day, but Craig made it a positive experience. One of those guys that you just meet but feel like you have known forever. We talked about every imaginable topic in life while waiting the process out. He made sure my wife and I were taken care of every step of the way. Will definitely return to Barbera in the future and anyone in the market now, should go see Craig.

Big Raul

Mar 6, 2016

From the moment I arrived here at Barberas, Sam greeted us and took care of us in finding a great car at a great deal. Everything was great, he answered all questions we had. He's a great guy as well. I highly recommend anyone to come here and talk to Sam!

Nasicornis

Mar 4, 2016

Today I came to Barberry to help my son buy a truck. Deal on his was so good, I bought one too.Best experience I ever had.

PeterJ

Mar 4, 2016

I went to Gary Barbera's knowing exactly what I wanted in my new Jeep Wrangler Unlimited. Joe Kerrigan had a few Jeeps waiting for me when I arrived and politely helped me lease the one I choose. He wasn't pushy and didn't attempt to sell me something I didn't want. He was knowledgable about the product and answered questions clearly and intelligently. In the end, the Barbera team was able to give me the best leasing option I could find in the area. No other dealership even came close to the offer they were able to give me. Not only did they match other dealers offers on the value of my trade in, they had me in and out in under two hours. I'll be back at the end of my lease.

Jumpstreet25

Mar 4, 2016

Joe Kerrigan did a great job meeting me on a price I could afford. I would recommend family and friends to Joe. Made sure I had something to drink. A stand up guy. Will return to him in 5 years.

richk

Feb 29, 2016

Just leased a dodge journey last week. After knowing i could pay less at another dealer we liked the one barbarra had it was the right color something i care less about but wife really liked it. No problem. After a bit they knocked another 10 bucks per month off lease payment. We were there several hours it got really late signed papers pick up next day. The journey is very nice but 2 days later i look over paper work i see 30000 miles at end of lease all i ever wanted was 36000 miles at endvthey switched it . Now i am paying about 15 bucks more a month than reedman wanted for 36000 miles at end. After calling of course salse man knows nothing about it have to talk to someone else. He claims of i go over 30000 miles a bit they wont charge 25 cents a mile i find this hard to believe. The whole transaction is leaving a bad taste in my mouth. I also doubt i will go over the 30000 miles but feel i am paying for the higher milage. I even asked sales man to get them to throw in extra oil changes to make up for it but of course he cant do that. Reedmantoll had a 39 month lease Barbara acted as if I was over paying and would be charged at end of lease for it. Acted like the 3 more months but failed to understand I would have the auto for those 3 months at same price. Willing to bet that at end of my 36 month lease my payment will be higher. Got screwed in first lease of a different vehicle this my second lease it's looking like 2 for 2 won't know for sure till 3 years pass.I would definatly look at reedman and david dodge they were both a bit lower in price only choose barbarra due to living nearby. Will shop better next time

Omar322

Feb 29, 2016

I am a student from W.V and I wanted to buy a 2015 jeep wrangler and could not find one at my universityMy friends live in phila and recommended Barbera on the blvd so I came up my salesman Marc BuschelWas very Professional and courteouse towards me and made my buying experience very pleasurable I recommend Barbera's very much 5 stars from me Omar

Aimeellewellyn

Feb 29, 2016

I went to Gary Barbera's looking for a new Jeep Wrangler. They were able to give me the best leasing option I could find in the area. No other dealership even came close to the offer they were able to give me. They also matched other dealers offers on the value of my trade in. Joe Kerrigan was great to work with and answered all of my questions.

legalredhead

Feb 29, 2016

We planned to buy a used car that has much room for my husband who is a big/tall guy and Robert Burns found us an almost new Ram 2015 with very very low mileage. Color was great, my husband liked all the room inside and it rides like a dream. Bob was extremely knowledgeable and helpful and got us a fantastic deal! The atmosphere while you're waiting to go through all the paperwork is very comfortable; they bring you a drink and the snack(s) of your choice. What could have been a very stressful event was made much better by Bob. I would highly recommend Bob and this dealership.

Jimmy Nick

Feb 29, 2016

I bought a brand new car barbarous autoland I found the sales person and the management to be exceedingly professional and polite I would recommend this dealer to anyone what a great experience my salesman was Jim

Charger1

Feb 24, 2016

Purchase was great sales staff worked hard to get a deal done but service since has left a lot to be desired. Have taken car back for all service but always seem to have an issue. Recently received a mailer how they wanted my car and offered free oil change and lube if I came in for an appraisal. It says to call Bob Johnson by 2/29 since car is due for oil change figured would call to set it up and see what they have to offer. Called them to get transferred and put on hold 6 times before someone finally says just bring car down if we have opening we will do the oil change. Really? You sent me the mailer you want my business but can't take the time to schedule an appointment? This was last straw I have finally had it with with being treated like they are doing me a favor! You don't want my business don't ask for it! Bye Bye Barbera won't be bringing my car back!

sdfdsoifjdsfjdsf

Feb 24, 2016

The customer service in the service department is terrible. They are rude and not welcoming. The service advisor could not tell me what they did to fix my problem. She just read the codes from the paperwork. She would not explain what they meant. I had to wait behind 5 people to drop the car off.

Rik

Feb 20, 2016

The staff are very attentive to the customers. They know that it can take a long time to process an application, so they offer snacks and drinks, and sit with you while you wait. Being there for quite a few hours didn't seem so long. All my questions were answered, and the overall experience was pleasant.

David

Feb 19, 2016

Bruce and Will were great during my visit. They made my car shopping experience very easy. I would recommend anyone looking for a new car to check this place out.

Rodney

Feb 13, 2016

FAST GOOD SMILE CLEAN IN SIDE VERY GOOD SERVICE THIS IS NUMBER 3 JEEP FOR ME LOVE JEEP BRAND AT BARBERA

Maggie

Feb 12, 2016

Every person I came in contact with in the service department was extremely friendly and accommodating. I was in and out in no time with my car and extremely satisfied with the visit!

Batman1230

Jan 30, 2016

This is my 2nd purchase from John Pagano at Gary Barberas's Autoland and plan on making many more purchases there. I got there at 245pm and left with a new car about an hour later. It was fast and convenient

tomjohnson

Jan 30, 2016

Had an awesome experience with this dealership. Purchased a New Jeep Cherokee and I love it! I've also been back for my first oil change and the service department treated me very well. Will recommend this place to all my friends!

djsteveoh8686

Jan 30, 2016

The experience was great and everyone is really nice and pleasant... the process was not long and I would definitely send all my friends and family to get a car here in the future... I love my Jeep Renegade

jbgirl87

Jan 22, 2016

When you talk about Marc the first thing you have to say is that he is awesome. He is very understanding and gets the job done. He will always get a thumbs up from me. He is very accurate and helpful even after the sale is over. What a stand up guy . This will be my second time coming to see him and I am already pleased with the communication he provides. He is not a pushy salesman he has your best interest at heart.

Candice

Dec 30, 2015

Ayman rocked! His customer service gets a "10". He made us feel like family and allowed us to be comfortable with the decision we were making to get the car. He seemed to do everything in his power to make sure we were satisfied with the choice to get the car.

downhillracer

Dec 22, 2015

Contacted by Internet through Costco car program. Stephanie was very slow to respond if at all and apparently can't read either because she did not answer any of my questions. I had to go into the dealer to talk to a salesman and the jeep I was looking at and promised was available was sold day before. Long story short, I tried rhem again for another vehicle and got her again and this time she wouldn't even respond. I called in, got a callback from a salesman for more info, called back and never heard from them again. I called twice more, no return anything.

Moe Priell

Dec 8, 2015

The service here leaves much to be desired and the staff talks to you like you are an idiot.Save your money and shop elsewhere.

Moe Priell

Dec 8, 2015

Customer service at this place leaves much to be desired and the staff talks to you like you are an idiot. Save your money and spare yourself the aggravation.

Alice

Dec 4, 2015

From purchasing my car to servicing. Everyone was courteous and professional. The wait time exceeded my expectations.. I would definitely recommend Gary Barbera.

Phyllis

Nov 30, 2015

the sales man didnt follow me around he just let me look at the jeep i bought on my own at first then was very helpful with any questions that i had and with the purchas

Richard

Nov 19, 2015

Great experience, sales person was excellent, would definitely come back would highly recommend to all of my friends and neighbors.

Brenda

Oct 31, 2015

I always go to Barbera's for service for my 2010 Dodge Journey. Their service is phenomenal however I thought it was time for an upgrade. After meeting with one of the Master Certified Sales Rep, he walked me through everything so I could make an informed choice. I came out of the dealership with a new Dodge Journey for an affordable price with a low interest rate. Barbera invests in their customers to ensure that they meet their needs and negotiate a good price.

Cecelia

Oct 15, 2015

I like the fact my sales person found the best deal for my current situation and did not force at hand any thing more but did exactly what I ask for

MCP2006

Sep 11, 2015

Today I had service for my 2014 Dodge Challenger; I have never had any problems with Service in the past. Everyone was very professional and pleasant to deal with. Today after an Oil Change "Only" on the car the Man who brought my car out was very rude. Before I had a chance to get in the car he stated "How I was speeding when I can up to the service area and that there are children here, etc." (Which there were not). He kept rambling on about my driving. This I found is extremely inappropriate for a dealership and if I had been a man, he would not have said this to me at all. Not to mention embarrassing.Therefore, I am having second thoughts about dealing with this Dealership again. If I am going to be lectured too I will go elsewhere. This I feel is a reflection on Barbera as a dealership. Perhaps they need psychological evals on their employees.

Almost new Jeep

Sep 9, 2015

I purchased a new Grand Cherokee here and after it took 6 hours to purchase and the "New Car" luster wore off i noticed they DRILLED into my Jeeps bumper my BRAND NEW JEEP i called and they didn't seem to care because i had already purchased the vehicle. then i look on there web site and notice THEY DRILL INTO EVERY NEW TRUCK AND JEEP JUST TO PUT THERE STUPID ADVERTISEMENT PLATE ON.SO YEAH REALLY BARBERA . . . . . . . . .

ncolon0812

Sep 3, 2015

The service center has very poor poor poor customer service! The employees are not welcoming and are very rude. Calling gets you nowhere, just bounced around with no straight forward answer.

lucky526

Aug 31, 2015

I came in to have a remote start installed in my car. They called me 4 hrs later and told me the car was ready for pick up. Drove there to pick up my car and they could not find my keys!!! Told me to go home and get my spare set.(I told them they will not work it is a whole new system with remote start)Came back with the spare set and what do you know they did not work. Hmm I would think someone working on cars would know that the old keys wouldn't work. Was told oh well your beat til Monday. It was a Saturday, I had to move my son in college that day and work on Monday morning(I work in Jersey). Asked to speak to a manager and the guy came and told us he was the manager(LIE) he was not. Finally a sales manager came out(very nice guy) and least someone was listening and cared. Gave us the name of the service manager and to call him Monday morning. We called they found the keys and would drive the car to me. I said ok but what are you going to do for my aggravation. The VP Art is an xxx!!! Told me you have your car back so shut up and then hung up on me. I buy a car from here every 2-3 years and have never had an experience like this. I WILL NEVER BUY A CAR FROM THIS DEALER EVER AGAIN!! WILL BE FINDING A NEW CAR DEALER TO DEAL WITH!!!

Nykia

Aug 29, 2015

Easy going knowledgeable salesman, that made the purchasing of my vehicle a pleasant experience. . - Salesman's name was Terrance.

valentina301

Aug 28, 2015

This man (ARTHUR CARITA) is disgusting! I was pressured into financing a 2015 chrysler 200, I tried to take it back within a few days because I realized I was paying way too much. I'm a 19 year old receptionist who makes about $1,600 a month. I'm paying close to $1,200 in car payments and insurance. This man had no remorse. Turns out he and the salesman Jarvis Pinard-Mckinney falsified my income to the bank. Let me know in what world is a 19 year old receptionist making $5,850 monthly? GARY BARBERA AND ITS EMPLOYEES ARE FRAUDS! THESE PEOPLE ARE DESPICABLE!

AutismWhisperer

Aug 28, 2015

I came into Barbera Autoland looking for a Caravan. They had several listed on their website and NONE on the lot. I worked with a sales person who was nice enough. He showed me everything but what I asked for. I was so disappointed. I came in with a trade, money down, and decent credit. I was able to get Chrysler financing for everything but what I asked for. I just don't think they wanted to sell me a vehicle. They kept trying to push a lease. I wanted to purchase. I asked for a van. They showed me a Jeep and a Journey. Then I get a call from the sales person 5 days after I left the dealership, saying, 'We may have something that works for you in transit if you are interested'...Umm, no. I went to another Dodge Dealer and bought my brand new Dodge Caravan. And there is no way I would go back to that dealership. I drove more than an hour and they acted like they couldn't sell me what I asked for.. Why would I trust that something was truly in transit. You can't believe their website. What a mess!

Gwendolyn

Aug 27, 2015

The sales team worked with me to get me into a vehicle that I am thoroughly enjoying driving!!! I can't thank them enough!

Harold

Aug 24, 2015

treat people nicely, seem to care about providing good service. Free suttle for around the dealer is very helpful while waiting for repairs.Overall provides great customer service.

Myrna

Aug 20, 2015

The salesman Mike Benedict was great and very polite. He help us find what we were looking for. He took his time making sure we were content.

Maryanne

Aug 15, 2015

I wasn't "hovered" over by a salesman while I was looking at the different cars. There was a large variety of cars. Everyone that I dealt with was pleasant and kind, not pushy. This was something that was very important to me.

dodge19

Aug 11, 2015

HORRIBLE! Stay away from this place. They are extremely sneaky in the way they do business. I always heard they have a horrible reputation but I decided to go there anyway because they had the car I wanted. I regret that decision very much. I have never been so frustrated in my life then I have with dealing with this dealership. So a warning to my fellow car buyers save yourself some money and frustration and stay away from this place!

Donna

Aug 2, 2015

very courteous staff and acceptable wait time for oil change. was supplied with bottled water and a snack during wait.

Furious consumer

Jul 25, 2015

Lauren confirmed via phone a car listed online was still available. Drove two hours to get it, was passed off to another associate who told us they couldn't find the keys, the car was "not on the lot". Asked if we wanted to look at more expensive models. We thanked her for wasting our time, and she said "thank Lauren.". We left as I would refused to let anyone there have my money or time. Skip them!!

Linda

Jul 20, 2015

Bought several cars with the expert help of John Pagano. John has always given us the utmost professional experience, and continues to be our number one salesman.

Donald

Jul 10, 2015

Getting a little better finance rate. All persons involved in the sales process were great! I definitely recommend this dealership.

Kenny of Norristown

Jul 7, 2015

Bought a Toyota Camry from Barbera. Autoland got a great car for a great price I would recommend to a friend sales staff friendly. Buying process efficient. They Need A Bigger lot and a better test drive course.

Felicia

Jun 30, 2015

Great service. Staff are friendly and very helpful. Shawn and Frank are especially nice and very knowledgeable about parts, accessories. Etc...They are my "go to" guys.

eaglesfan1

Jun 11, 2015

good prices and selection. Couldn't be happier with my daughters choice. Great place to buy a car from showroom is different than other dealers but I guess it adds to the experience!

Denise

Jun 8, 2015

Inspection and oil change completed in a timely fashion.Notified when work completed promptly by Tom Taylor.Vehicle returned clean and fresh.

Charles

May 29, 2015

Our salesman (Mark Hanover) was very nice and helpful. He even offered us a cold water bottle when we came in.

Timothy

May 9, 2015

My sales guy John Saad was awesome! Very knowledgeable & professional! He understands your needs! High recommend him to everyone!

Louis

May 5, 2015

I liked the customer service. I enjoy the fact that all service advisors are fimilar with some customers and are able to deal with the difficult ones

Fred

Apr 30, 2015

Your time estimate to complete the service was spot on. The service writer said the service would take two and one half hours, and that is the time it actually took.

South Jersey

Apr 20, 2015

This is one of the only dealerships left that truly care about their customers. Jarvis went over and way above any expectations I had. Constant communication and always made it a priority to make sure I was completely satisfied even after the purchase. Why waste your time going anywhere else. They say Barbera's is the best and they've truly earned that title. First class customer service.

kim

Apr 15, 2015

John was very attentive to my needs, I wasn't sure I was interested on new car. He asked all the right questions to ascertain my interests. Very knowledgeable about the Chrysler 200. He remained with me throughout the process.Explained all intricacies of car. I believe got me deal I could afford.

Jamie

Apr 3, 2015

Convenience and great customer service from Mr. Jim Burke. I'll be back in a couple years for my next car. Absolutely. They will work with you to get a great price.

Richard

Apr 1, 2015

The work was very done quickly. The customer service was very good, especially when paying and picking up your vehicle.

Dodge

Mar 15, 2015

John was very helpful in finding the car I wanted and getting the price I needed. He's very personable and I would recommend my friends to John.

med5562

Mar 13, 2015

I purchased a Dodge Caravan at Barbera's Autoland in Philadelphia this past month.John Saad couldn't have been more helpful. From choosing my vehicle to financing he was very knowledgeable and able to answer all of my questions. I received soup to nuts explanation on the vehicle even had my phone set up to blue tooth for me. I would still be trying to figure out the satellite radio without him......Couldn't have had a better salesman!Thank you John!

Carolyn

Mar 13, 2015

Knew the car and the color I wanted. I was recommended by my supervisor who just purchased a car and she had her salesman James Burke give me a call and its all history I love my car and I will recommend your dealership

amytc73

Mar 12, 2015

Made an appointment for a recall on my Jeep. The paperwork on the recall notice stated the fix would take a 1/2 hr. When we called to make the appointment, we were told 1 hr. When I arrived, Carla asked if I had a ride because the appointment would take 3 hours. When I explained the amount of time I was told it would take, she gestured around to indicate that they were very busy and it would take 3 hours. My entire exchange with her was rude, she frequently interrupted me, and rolled her eyes at me. I will be finding another dealer to work on my car from now on. Barbera deserves not one cent of my money on service.

Thomas

Feb 27, 2015

represenative made arragments for me to get a car rental-first time since i been coming there since 2005,had no waiting around

Jason

Feb 19, 2015

Everyone was friendly and listened to what I wanted. Great staff! I wasn't pressured into anything. They have a great selection of vehicles to choose from.

Vilma

Feb 18, 2015

Family atmosphere. Always making sure that all of there costumers need are taking care of. They always make sure that you understand everything that is going on.

Jjordan

Feb 17, 2015

I have to be honest and start off by saying when I first thought about buying a car from Gary Barbera's I was extremely weary as I heard a lot of horrible things but from the moment we walked in we and were greeted by Ed Rouda we were treated with nothing but respect and great customer service. It wasn't the fake kind either it was more the I want to help type of attitude. I was a little embarrassed because of my credit but Ed made me feel extremely comfortable and kept reassuring me not to be embarrassed. He also sat and talked with us while waiting to be approved it was like we knew each other for years! Not only did he have great customer service but he was EXTREMELY patient with me! Let's just say I came in looking to buy a jeep and went from,Jeep to Dodge then back to jeep then back to Dodge :) I kept apologizing to Ed but he kept saying," Listen, don't apologize take as long as you want this car is something you need to be 100% comfortable in this vehicle." That right there was what had me buy from Gary Barbera's. That type of attitude was nothing like the attitude I had received in the past from other dealers who rushed me and pressured me into buying. I just want to say thank you Ed for a great experience and thank you so much for selling me my new 2015 Dodge Journey :) I love it!!! I will definitely be referring people to you in the near future!

htij

Feb 16, 2015

I will never go back to this dealership for service, their service department over torqued my lug nuts and damaged my wheels. They did not take responsibility for their mess up and I had to pay for this. Watch them very closely.

mrceo18

Feb 7, 2015

I drove from delaware county to see what all of the hype was about regarding Barbera's Autoland and I must say the service and quality of detail that Mr. McKinney helped me to was beyond amazing. I hate the idea of car buying because I believe the process if overblown and overly time consuming but Mr. Mckinney valued my time and made the experience something I look forward to doing again when its time and for sure I hope he's still around so I can contiune to work with him.

Marquita

Feb 6, 2015

I appreciated the attentiveness of the staff, and the welcoming atmosphere everyone worked to provide. They made it look effortless. Our salesman as Mr. Jarvis, and he was excellent! He knew the vehicle that would suit our family's needs, and was able to show us the best car at a price that we could afford.

Maria

Jan 27, 2015

I loved how attentive Bob was and how patient he was with me. I know I asked the same questions a few time and he just answered them without getting frustrated with me.

Lakiya

Jan 24, 2015

The employees were very nice and helpful, not at all pushy. I love my new Hyundai and happy I chose Barberas auto land.

Yvette

Jan 24, 2015

Sales person very pleasant, and reassuring. He took his time to explain each car we asked about. Clean building, and friendly people.

Micheal

Jan 23, 2015

The culture is clear that service is a number one priority. Once again Frank did an outstanding job!I drive nearly one hour for the service and attention I receive.Thank you. I appreciate it.

anearthmonkey

Jan 15, 2015

Hi, ive had an untouched (VON) Challenger Hellcat ordered locally for 6 months now.... The other day for giggles, i went to the Dodge car locator found me one on your LOT a mile from where i grew up! after a few calls back n forth, and much savings, Im now the proud owner of an amazing muscle car! My Ultimate dream car!! THANKYOU BARBERA!!!!!!!!!!! Thanks for hooking up this Ol Philly Boy!I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! BARBERA DODGE, WHERE DREAMS DO COME TRUE!!!!!!!!!!!!!!!THANKYOU AGAIN!!Abram Quinby IV

Hector

Jan 12, 2015

Bruno was our salesman, he was absolutely terrific.. He treated my wife n son and I like family... He's a great salesman, makes you feel right at home. I'd reccomend anyone to go in and ask for him.

talia-cm

Jan 8, 2015

We drove 2 hours to check out a car at Barbera's that I was so excited about. We dealt with Terrance who was amazing. Upon getting home, I had some doubts & nervousness about the car but Will put all of that at ease today. Thank you! I appreciate all of the help they provided. Love my Audi. And it was hilarious and so much fun when you ring the bell and everyone comes running!

mrchfrnkl

Jan 6, 2015

John Saad was very nice, helpful and patient! I would like to take the time to say, " Thank you for Great Customer Service". Speaking with John Saad and explaining my concerns has made a big impact with my experience, I'm very pleased to say that he really made my day. John Saad was very professional and pleasant to talk with. John Saad went over and beyond several times to satisfy me as a customer with great understanding and with a great attitude. It feels great to know that someone cares. Yes, i would definitely recommend a friend or family member to this dealership. My overall experience was a five star, thank you.

craig v

Dec 15, 2014

overall, was very good, our salesman was nice, straight forward with us. I am happy with what I have, I wish there were jeeps with a few more options in them.

Brian N

Dec 3, 2014

All the staff was extremely helpful and knowledgable, making my buying experience stress free. Salesman David Vidal was excellent.

bgjensen

Nov 18, 2014

They gave me the wrong car, overcharged me $2,000 and promised me 4 oil changes and gave me none. Would NEVER go there again and would never recommend them to anyone., They thrive on taking advantage of older women and laugh at you when you question why they gave you the wrong car and over charged. Lesson learned - never go on the recommendation of family or friends without checking them out. Had I known I would NEVER have gone there to buy a car.,

reich3

Nov 12, 2014

No pressure. I knew what I could handle financially, and Marc got me a brand new car (I came looking for certified used) for an affordable price. No one tried to talk me into anything else. Everyone was friendly, helpful, and efficient.

TKotzen

Nov 11, 2014

Sales and Finance associates worked with me to make a deal that would fit my budget.

Ms. Frazier

Oct 31, 2014

I like the patience and understanding of my sales person (Jarvis Pinard-Mckinny. He made this experience so better than what I experience at another dealership. Thanks for everything.

Jackie

Oct 22, 2014

We had an excellent experience dealing with Ed Rouda as our salesman. After not purchasing a vehicle for 14 years we were apprehensive about the whole buying experience. He was extremely helpful and went above and beyond helping us. We will definitely go back to Barbera for our next vehicle

clangan92

Oct 10, 2014

John Pagano is the absolute best. I highly, highly recommend him. He made the whole process quick and easy, I was in and out within 2 hours.

Mrs. Griffin

Oct 9, 2014

I received the car I wanted at a price that I could afford with zero down payment. Hamdi Ibrahim went above and beyond to make sure I had the features I wanted and explained every detail as we negotiated a purchase price.

gabrielleiorio

Sep 29, 2014

Tom Hessert and John Pagano were an absolute pleasure to work with. Their expertise and professionalism surpassed my expectations. I purchased a new 2015 Jeep Wrangler Sahara. Tom made sure my new Jeep was in my hands in record timing. John was sure to answer all of my questions about various model differences and educate me on the edition best suited for me. I can't thank these two and Barbera's enough for this seamless, pleasant process. I LOVE MY JEEP!!!!!!!

saskia09

Sep 24, 2014

Walaa E. was very nice, and patient! He helped me find an affordable car in my budget. He also gave me a great value on my trade in. I will definitely refer a friend to Gary Barberas.

Betty00

Sep 1, 2014

We went to Barbera for a Jeep Wrangler. Just sitting there waiting for a sales person was truly an experience in ways that people should not conduct business. I witnessed people trading in vehicles that weren't paid off; and thought to myself, "gee, do these people realize that despite the fact the monthly payments may be lower -- they are pver-paying for a vehicle." One couple traded in two cars for one car. Does something not seem right to you about that situation? This is a high pressure sales game these people play. They do not want you to walk out without completing a credit application or purchasing a vehicle. Their focus is "low monthly payments" despite the length in years on the auto loan. We were pressured to provide Personal Identifiable Information -- i.e., SSN, Drivers License information and so on. We refused. There is NO privacy until you are shuttled to the finance person, in which case you have already purchased the car and they are reeling you in for your final dollars. I would not recommend this dealership to anyone. When people asked us did you go to Barbera -- because they advertisements they run say the lowest price; we advised that we did and we will not purchase a vehicle from this dealer at all. Their tactics need to be reviewed. While we did not experience fraud, their business practices need to be reviewed by the Automotive Manufacturers they represent.

Rapheale Hill-Rudd

Aug 27, 2014

Mr. Boa and the rest of the sales staff made sure i was very comfortable with my purchase, with the insurance company, with the payments, with their inventory, and answered any concerns i might have had. I LOVE MY BARBERA EXPERIENCE!!!!!!!

amorrow87

Aug 20, 2014

Me and my fiancee went here in search of a car either used or new. we fell in love with a brand new dodge avenger. after a test drive we were told we got approved but would need 1,000 down. We came back 2 days later with the money. After hours bryan tells use we can get this chrysler 2005. I asked him what happened to the offer we were told we would get and he blamed the fiance manager. I was only there to co sign as i didnt have a license and a care to drive. After like 5 hours there and when its time to do the paperwork he tells us that he put the car in my name and that was the only way to get it done. I was furious he wasted too much of our time and didnt give us what we wanted. We take the car in my name and had to pay extra money for insurance as progressive was the only ones that would insure me without a license. The whole exeperience was the worst. My sister was going to go here and i steered her away. I wouldnt recommend this place. I know its their living to sell cars but it isnt right to lie to people to do so.The staff was nice and welcoming when we walked in and we were offered snacks and drinks. Bring a meal as you will be there for hours.

rivera

Aug 18, 2014

I'm very grateful to Wala and Frank on their professional ism. These guys made my purchasing a new car pretty simple and made me feel that I was at the right dealer. I've been shopping for 8 months and almost gave up but Wala kept me interested and Frank gained my trust so finally a deal was reached. I also want to thank the whole staff from sale's man to the service department you all are excellent !!

justined01

Aug 9, 2014

I bought a 2014 dodge avenger making $9.00 an hour and my payments are 576 dollars a month. I was never asked for a pay stub to prove my income, nor did I sign a credit application. Barberas falsified my credit application. DO NOT BUY A CAR FROM HERE! They're frauds!

Wonderwoman215

Aug 7, 2014

Craig Kirk was amazingly friendly and knowledgeable about my vehicle. He was honest and I felt that I could trust making a purchase from him. I did not feel negative pressure to make a purchase. Craig was diligent with making the sale however at no time did I feel rushed or overwhelmed. I was extremely satisfied with his service.

Paul

Aug 6, 2014

I walked in knowing exactly what I wanted,(2nd veh. purchased from Barbera's),John Pagano remembered me,my trade was appraised,the numbers on my purchase were bottom lined & I was in & out in 2 hours,which is how I wanted it to be. I will be a return customer , again.

George M

Aug 2, 2014

My wife and I visited Barbera's on the Blvd recently to look at a Corvette we saw on their website. As soon as we arrived on the lot we were greeted by Ed Rouda who showed us the car and took me for a test ride. Ed was very professional and treated us kindly and with respect. When we came back and went into the showroom we were pleasantly greeted by everyone and asked if we would like water or coffee, or if we needed anything. During our negotiations to buy the car we met with John Saad and Tom Hessert, who were nothing short of professional and friendly. I also dealt with their internet sales people and their service department and was very pleased. My wife and I are senior citizens and have purchased many cars in the past, and I must say that the car buying experience at Barbera's has been one of the best we have ever had. I would not hesitate to return to Barbera's for a future car purchase, and I would certainly recommend Barbera's to anyone I know who is looking to buy a car. Thank you Barbera's for a pleasant car buying experience. You are definitely a first class dealership.

pmcollins

Jul 28, 2014

SPOT DELIVERY SCAM!!! They forged my fiance signature. I have 3 contracts all with the same "deal number" but different terms and signatures Spoke to the VP Art Carita and his response to me was "to bad". I have contacted Chrysler, a lawyer and now I will publish a article in the daily news and Northeast times I will do everything in my power to spread the word about this scam they pull.

Berlinda

Jul 26, 2014

Barbera treats it's customers very well. From the time you walk into the door until the moment you leave. The customer service is definitely on point. Not only do the reps listen and address your concerns, but they also make sure it's done in a timely manner. They even feed you during your wait. chips, water, Hahaha. All appreciated!

Drags

Jul 18, 2014

I would like to thank John Pagano and Tom Hessert III for their assistance in putting me in the right vehicle and providing the best deal in the market. I love my new 2014 Jeep Cherokee. Barbera is hands down the best dealership in the Philadelphia area.

Richard

Jul 17, 2014

The professional and courteous service I received from your service representative Shawn Warner. He is truly an asset to your organization. While I was waiting on my vehicle I observed his interaction with other customers, which was refreshing. Rate him a 10+. His honesty and sincerity was refreshing.

Joshua

Jul 16, 2014

The guy who sold me my car was awesome. Didn't treat you like he was trying to sell you a car. Treated you like family. Recommended a car to me that I turned out to fall in love with. Best car salesman ever.

Leonard

Jul 16, 2014

You got me in and out for the second time in a row. And that`s great for just and oil change . Very good service time.

Joseph

Jul 15, 2014

i WENT IN FOR A OIL CHANGE AND ENGINE LITE. I WAS INFORMED OF RECALLS AND UPDATES NEEDED. THE TIME TOCOMPLETE WAS LESS THAN PROJECTED. TIME SAVED, A GOOD EXPERIENCE

Denise

Jul 15, 2014

We were meet in parking lot by david young man he hw was very nice I didn't feel pressured what was most grateful for all the time they took to make sure I left with the car

Regina

Jul 12, 2014

What I really appreciated is the honesty of Mr. Jason Perkins' assessment of my vehicle's troubles. Perla, was very warm, considerate & understanding as well as helpful. The Team that you have in place is indeed a plus for Barbera Autoland.

Rhonda

Jul 12, 2014

I appreciate the hard drive your sales rep have. Walla stop at nothing to make sure I got the car I wanted. He is very knowledgeable about the car business he really owned his commission. Rhonda jones

Yullissa

Jul 11, 2014

What I liked about my experience was that everyone was very cordial and attentive. I also like how everything was work out and the great deal offer I was given to be an owner of two cars.

Francis

Jul 4, 2014

John was very friendly and easy to deal with. It's funny when you agree to terms on your car and everyone walks up and congratulates you.

Cam357

Jun 30, 2014

Dave was beyond helpful when I called for assistance replacing my totaled charger, he set me up with John who was absolutely awesome! Thanks guys!

Joseph

Jun 28, 2014

I liked my sales guy, the sales manager & the finance guy.Also, the selection was good - Barbara had almost the perfect car. Finally, the showroom was nice. The little things, like asking the customers if they want bottled water makes a good impression.

ggrudziak

Jun 27, 2014

I enjoyed the kindness of the staff and the attention to detail to the customer. The massive inventory was a plus as well. The salesperson we had was amazing. He treated us like best friends! Ask for Walaa!

Vivienne

Jun 27, 2014

The customer service representative, Shawn, was helpful and professional. I had to leave my vehicle. The driver who transported me to public transportation was also helpful. I live in center city so he helped me avoid the aggravation of having to ride the Frankford Elevated by taking me to the SEPTA Regional train at Ryers for a direct tarin to center city.

Mary

Jun 25, 2014

Sean, my service guy, he was the besst and I like being linked to one person, not just whoever answers the phone. He took care of everything and very professionally. Thanks Sean

David

Jun 24, 2014

I had a great experience. The sales person I had was named John Rice and he took the time to answer my many questions about the vehicle and the process of leasing. I had never leased before, so the questions were plentiful.

Donna

Jun 22, 2014

Friendly employees. Perla has in the past made sure my concerns were all correct and went over them with me after my car was completed.

Deb55

Jun 21, 2014

Friendly sales people, nice atmosphere, but need to tell the customers more about the car they are buying. I was under the impression, that my new Dart came with racing tail lights, but I know I have to address that issue to Dodge themselves

Mick davenport. Cash customer

Jun 10, 2014

I enquirer about a 2008 dodge viper for sale on the internet. I first talked to the sales manager.very helpful. He then sent me to the VIPER expert. We made a deal. They took a $1000.00 deposit over the phone. He said he mailed me a receipt. This all took place about 2:30 Friday afternoon. I contacted the VIPER expert on Saturday about transport co.he said he would give it to me on Monday when I called to get an account number and routing number to wire the payment. Monday morning I called to get the numbers for payment. The VIPER expert informed me the owner did not want to sell the vehicle out of state(why was it on the internet)? I then called back to the sales mgr. His story was the owner had a friend with the eagles that he had promised it to. I explained that we had a contract and money was taken for a deposit. Gen mgr (managing partner) said he was sorry but that was all I was getting out of them..no one would give me the owners phone number. For these reasons I would not recommend this dealership! Also I live in Oklahoma.

Jdm1674

Jun 6, 2014

I was very please with the sales person John and also the internet person Shawn as well as the girl walking around showroom making sure all was well and the gentleman doing my paperwork. Also the person that got my car and detailed it.It was a very pleasant experience.

Candice16

May 25, 2014

My husband and I recently bought a 2014 Jeep Compass Limited. We are very happy with our purchase. Our salesman, John Pagano offered us a price we could not say no to. We absolutely got our moneys worth (& than some) on this purchase. We LOVE this vehicle. John was a pleasure to work with and made sure the whole process went smoothly. Anything we wanted or needed never seemed to be a problem. We feel as though we received the best price possible with all the added features we wanted. I definitely recommend Barbera's and John Pagano!

Jolo100

May 24, 2014

John was great, everyone was friendly and welcoming. I got the car of my dreams. A lot of attention, and he programmed my phone for me and went thru the instructions more than once. Thanx john!

David

May 8, 2014

Tech advisor Mr. Shawn advised and was most respectably received and initiated road service prior to travel arranged to Miamia , Houston texas and all the back to Philadelphia area and a summer of travel after a snowed in winter.. top man

Bsoldier1885

May 6, 2014

I'm sending a response to an email I received from ford.This was what I had to say about my experience at Pacifico Ford. The week of 5/1/14 I was taught that if you don't have anything nice to say then don't say anything at all. I came to Pacifico Ford last week on a raining day ( Mon or Tuesday and I wanted to trade in an srt 8 challenger with low miles the gentleman did walk out side with me only one time to look at the price of an used green super duty ford. But I kept asking about the trucks in the back. And he said "I'm not going to walk out side ( in the rain) just to get the stock num. So I left and went to Barber and a man named Derrick which also sold me the Srt. Understood that I wanted the get a truck. And in hour I was in an 2014 dodge ram 1500 with 11miles on it completey new. Very happy. And this man walked outside with me not just once but more then three times in the poring rain. Love this guy!!! And love my new truck!!

Cindy

May 6, 2014

John Pagano, our sales representative, was excellent. He was knowledgeable, and personable. He knew what we were looking for and was able to place us in a vehicle that suited us to a tee. We will be recommending both Barbera and John Pagano to our friends and relatives.

Grace

May 6, 2014

People were very nice to me! And I think my car was taken care of. THe upstairs area was pleasant.

Nija

May 5, 2014

I had the pleasure of working with Brian Ferreira. He was absolutely great. He took care of everything I needed and I was able to drive away in a new Dodge Avenger. Everyone at Barbera's was very friendly and made the experience as comfortable as possible

Joseph

May 4, 2014

Your salesman was very professional and courteous. We are dodge and ford fans. That was my second veh I purchased from you and would buy there again in the future.

Tyree

May 3, 2014

The customer service was effective and efficient. The customer service rep was knowledgeable and professional. The service area gave a good explanation of the service.

Michael

May 3, 2014

I enjoyed the fact that this was my first new car & my sales rep was very informative, patient, & friendly. He made the process really smooth. The business was clean, the atmosphere was pleasant, & all the staff was really nice.

Annette

May 1, 2014

I didn't feel pressured into purchasing a vehicle and the salesman worked with me to get the price I wanted.

Johnny

May 1, 2014

Professional & courteous employees make you feel very comfortable during a time of making important & difficult decisions.Salesman didn't pressure me in any way.It was in general a great experience .I will return for future business & have already recommended to friends.

Jason

Apr 30, 2014

Very friendly. Not a dull moment during my shopping experience and he got me exactly what I was looking for for the price I wanted.

Gail

Apr 26, 2014

The honesty of telling me I passed inspection before making suggestions as to what other work should be performed. Good practice.

Walter

Apr 26, 2014

Sean, the service representative is great. Gives me straight answers and makes me feel welcome every time I come in.

Katherine

Apr 25, 2014

As soon as I arrived at the dealership, I was greeted by John Rice. Mr. Rice was friendly, helpful and honest. The staff was welcoming and eager to help. Best of all, I drove off with a new car.

Tawana

Apr 24, 2014

With so many businesses giving excuses for why they can not grant the insurance or warranty, Barbera's honored my warranty, fixed the issue with the engine and I paid nothing. I was definitely a happy camper.

Terry

Apr 24, 2014

Prices were good and people were very friendly! We were happy with the selection of Ram's that were offered and were able to find exactly the right one for us.

James

Apr 24, 2014

I had some bad experiences at other dealerships. Salesman blowing me off. Terrance Perrin is a great salesman. He knows the vehicles inside and out. He was very patient with me and got me the best deal possible.

Willard

Apr 20, 2014

easy drop off and pickup. We had wrong insurance card for the inspection and Shawn was able to contact the insurance company immediately to resolve the problem.

Brandon

Apr 18, 2014

JOHN RICE was straight up with me regarding the car and what I needed to be qualified. All in all a good salesman.

Carmen

Apr 17, 2014

I walked in and salesman already waiting to help. I got into a new car within two hours. My credit is poor and they were willing to work with me. They made the experience comfortable and affordable.

Robert

Apr 15, 2014

Salesmen did not play games with me I ask him to beat a quote I was given from another Jeep dealer in town where I live, and he did!

Joseph

Apr 13, 2014

The overall sales experience was pretty pleasant. I come from Roxborough where Barbera's was originally located and to say the least does not have a very good reputation. I only decided to come over to the new location upon learning that it is no longer owned by Gary Barbera. I was hesitant at first but they told me things were different now so I gave it a shot. I wound up trading my truck in for a new 2014 RAM with the 3.6L V6 and it is great! I already almost doubled my gas mileage that I was getting with my 5.7L Hemi and I don't feel like I am sacrificing any power, It actually seems to have more "get up and go" then the Hemi!! Overall everyone that I dealt with during my sales experience were very nice and helpful.

Monique

Apr 12, 2014

I love the fast service I was in and out , I didn't have to wait long to find out if I was approve for a new car, I was very satisfied....

mlandis

Apr 11, 2014

Salesman Ed Rouda did a great job and worked to get me exactly what I was looking for

Timothy

Apr 10, 2014

My husband felt as if he was treated like a king by the entire and that the experience was made simple and straightfoward.

Patrica

Apr 10, 2014

My service contact Shawn Warner was awesome with keeping me informed and he provided the best guidance throughout the whole process.

tracy1313

Apr 9, 2014

Tom really made the deal as pleasurable as it could possibly be along with John. I appreciate the help and assistance with regard to locating my vehicle. I would highly recommend this dealership along with Tom and John. Thank you again! Tracy and Angelo

Jack Hegyi

Apr 4, 2014

The selection of cars and the friendly people! We were looking for a new 2014 Dodge Grand Caravan and we were very happy to find it at Barbera in N E Philly!

Azelda

Apr 4, 2014

My sales person Reginald Mitchell and the person who assisted him Jarvis showed me outstanding service by keeping me in the loop while I wait. The atmosphere was busy and calm at the same time. I would highly recommend to my friends and family!!

Kelley

Apr 2, 2014

It was great! The sales guys work with me in getting what I needed and did everything in their power to make me happy.

Dawn

Apr 2, 2014

The whole sales team worked very hard getting us a good deal. Derek was very nice and patient with us. The place was very hospitable and friendly.

Troy's Car

Mar 31, 2014

Fast service- my car was pulled right in 10 minutes after I spoke with the service agent.

Labrucie

Mar 30, 2014

John and Ivanna thank you so much for your professionalism and commitment to excellent service! I LOVE my new jeep. You saved the day! Very highly recommend dealership and especially these two employees.

Dominique

Mar 30, 2014

From the time I called to the office down to the actualVist to the dealership everyone was very helpful answeredAll my questions I left feeling like I made a good decision about my vehicle

Susan

Mar 29, 2014

Service at Barbera's is above and beyond. Frank and Tom from service are especially wonderful! I can't thank Will, the sales manager, enough! The staff goes out of their way to make things possible for you when they really don't have to. My daughter also purchased her Jeep here and uses their service department and had the same "above and beyond" service experience as well.

Victoria

Mar 26, 2014

I liked that everyone at the dealership were super accommodating. Everyone made my experience better. My salesman was professional and very helpful.

Jackie & Ron

Mar 25, 2014

Quick, to the point and a variety of cars available.

Tonia

Mar 25, 2014

The whole experience was great. Will connected me with Kenney Nix and the deal moved quickly and they went out of their way to provide me with all that I neede to purchase my vehicle.

Timothy

Mar 20, 2014

No hassle no pressure Terrance was excellent in listening to me and finding what I wanted, you GM was awesome in approving the deal.

Andrea

Mar 20, 2014

The saleman were very friendly, knowledgable and did everything possible to guarantee I was able to leave with a great car. I traveled there by public transportation and left in a brand new 2014 vehicle. I would refer everyone I know who is looking for a new or used car to visit your dealership.

Richard

Mar 19, 2014

Returning my vehicle with that nearly-showroom shine, inside and out was really nice. I brought it in during the worst of the winter weather, encrusted with salt all over, and got it back looking almost like it had been detailed. I brought it in for repairs and got it back better than repaired. That may be a minor touch to my $2000 repair, but it was much appreciated and shows true attention to detail in customer service.

Sonya

Mar 18, 2014

My salesperson, Jarvis McKinney, had excellent customer service. He made sure my family and I was comfortable.He answered all my questions and was detailed when explaining something i wasn't sure of.

Marie

Mar 15, 2014

My experience was excellent. The customer service was great. Shawn was very helpful and very friendly. Shawn is a nice addition to your team.Coupons are a welcome when receiving services.

Tommie

Mar 15, 2014

i was acknowledged and giving service immediately when i approached the service desk. the time spent servicing my jeep was fast and i liked that because i am very busy and i really do not like a long wait....very happy and pleased.

Michael

Mar 15, 2014

After working 13 hours, I went to get my car inspected and scheduled maintenance done on my vehicle. Service team was very prompt and I was able to get home at a reasonable hour to get some rest.I drive a tractor trailer overnight and my customer service rep was very understanding of this. Thank you guys.

Pamela

Mar 12, 2014

They are always friendly and thorough with what needs to be done to my car. I love going there and wouldn't go to any other service place.

Abu

Mar 12, 2014

Frank was courteous. I needed to time to collect money to pay for the repairs and I was able to leave my van with the service department until icould.

Kristian

Mar 12, 2014

The staff at Barbera's was very friendly & courteous. As a recommended dealership for USAA members it was a pleasure dealing with a top notch organization.

Allison

Mar 11, 2014

Everyone was friendly and knew their jobs. Never felt pressured or was being sold. Felt like everything was upfront and open. No hidden agendas. Comfortable atmosphere. Pleasure to shop. Definitely earned a repeat customer and pleasantly surprised that you lived up to your advertising of being the best.

Colleen

Mar 9, 2014

everyone was friendly, explained everything clearly to me the car was done at the time I asked for it to be.

Winston

Mar 8, 2014

Your staff was very helpful, and friendly and the service was done in a timely manner. You have a great staff.

Lanease

Mar 7, 2014

We were shown exactly what we wanted not what they wanted n were shown more then one car n didn't get rushed

Charles

Mar 7, 2014

Without question, again we are satisfied with Mr. Pagano's diligence to make sure we were happy with the vehicle we were purchasing.

Matthew

Mar 6, 2014

Craig Kirk was great. You did not originally have the car I wanted, but he followed up immediately once a car that fit my criteria came in. He was also a pleasure to deal with.

Tracy

Mar 5, 2014

I liked being serviced right away. I liked how you went out of your way to show and find me a car by taking me to the warehouse. I like how I was able to test drive car. And I liked how I had free coffee and snacks.

zkolsky

Mar 3, 2014

Hamdi,I wanted to take this opportunity to express my sincere gratitude towards you and the Barbera team. I understand we may have not have been the easiest customers to deal with, but in the end, we are extremely happy with our purchase, and LOVE our new car. As a newly married couple, this was our first major purchase together, and you were nothing but pleasant, patient, and non-pressuring. We appreciate that, and it speaks volume about you, and your dealership. We look forward to seeing you during our scheduled maintenance, and of course having our navigation activated!Please extend our thanks to Will and Sheena as well. Is Barbera the best? Boy, I guess!Thanks again.Zach and Rebecca

bpolaski

Mar 2, 2014

Great Job! John along with everyone at Barbera treated my 3 year old daughter and I like family. Best car buying experience I ever had in my life!

Daniel

Feb 27, 2014

I had a check engine light on and no appointment and they got me in and fixed it the same day.

doubled12345

Feb 18, 2014

This was a terrific car buying experience - We purchased a new Jeep Grand Cherokee and could not be happier. This is a great car, that we purchased at a great price. The sales staff was professional, friendly and, above all, respectful of my time. Would happily recommend Barbera for any transaction!!

edpaley

Feb 5, 2014

John Pagano was great! Showed me several trucks on a very cold and snowy day without any hesitation. John got the deal done! Great truck and a great price! Thanks John!!!

psiebert

Jan 2, 2014

I was pleasantly surprised with my experience at Barbera's.Autoland. From when I entered an inquiry online about a vehicle, to being greeted when I entered the facility, to meeting with the product specialist and meeting with the finance person, I had really good experience in buying my truck. Everyone was helpful and friendly. John Pagano was who I worked with on reviewing what I wanted, test driving and providing pricing. John went out of his way to see exactly what I wanted. Then when I was ready to purchase the truck I mentioned the truck that I had originally inquired on was not available. He drove me over to thier warehouse. We walked through and found the exact model, type and color of truck that I had originally wanted. I never felt pressured and feel that I was offered a decent price.

Phillyman24

Dec 30, 2013

I made an internet inquiry to see a 2014 Grand Cherokee Overland Edition with V6. I spoke with Pete Shelton on the phone and upon my arrival he handed me over to Bryan Bell. Bryan started out well, working diligently to pull the vehicle out of a tight spot where obstacles were in the way. However, once on the test drive he seemed completely disinterested in my wife and I as customers. He did not talk much about the vehicle or appear to be interested in "selling" it. After our test drive Bryan shared about the vehicle and showed me the engine, to my surprise, it was a v8 HEMI, which is not what I requested to see. I was told that it didn't make sense to get a V6 Overland model because it was too heavy for the engine. I was also told that the gas mileage was only a few gallons difference and if I wasn't going to get a V8 because of a few gallons, I shouldn't be shopping for a Cherokee. I test drove a V6 model and when we returned Bryan asked me what my next steps were and I said, I'd like to see the numbers re: payment. He stopped and said, "Are you buying my car today?" I was taken aback as I didn't know I had to decide to buy the car before seeing what payments look like and I was not going to be pressured into saying "yes". He then told me that he did not get paid by the hour. The basic message I was getting was, commit to buying my car because I don't want to waste my time running numbers if you're not going to purchase it today. After sitting at his desk and waiting for him to return for 15 minutes, he comes back and says, "If you were buying this car, we would work with you on the numbers, but . . . (as he hands be his business card) call me when you're ready to buy." I was shocked . . . we were asked to sit at his desk and he apparently decided we were not important enough to spend the extra 10 minutes to see what payments would look like for us. I was flabbergasted and my wife and I were both offended. Bryan told us he was gone for such a long time because his manager told him to see another customer. So we left Barbera's dealership. This is by far the worst buying experience I've ever had. Bryan was a bit disrespectful after our test drive and he also gave bad information regarding the V6 versus V8 models. To tell a customer that you don't get paid by the hour is ridiculous . . . We went to Reedman-Toll dealership in Langhorne and we were treated with MUCH more respect and dignity. Having said that, we will be picking up our 2014 Jeep Grand Cherokee Overland edition tomorrow afternoon. Unfortunately, Bryan's attitude and lack of customer service lost this sale for Barbera. I hope someone reads this and actually addresses the issue. I very rarely write these "reviews" but what happened yesterday was unacceptable for someone who is in the business of working with customers.

M. Johnson

Dec 29, 2013

I will try to keep this short. I contacted Barbera online and spoke to a man named Pete Shelton about a 2014 Overland (V6) Grand Cherokee. Upon my arrival I was handed over to a man named Bryan Bell. After spending about 15 minutes to pull the car out of a tight spot, which I appreciate, as there were obstacles in the way, we went for a test drive. Bryan seemed disinterested in engaging my wife and I in a dialogue about the vehicle. We had to prompt him with questions and probe for additional info. After we returned, he showed me the engine, which was a V8 HEMI (not what I asked to drive). I told him I was not interested in a V8 and he told me that the Overland was too heavy for a V6 and he didn't understand why Jeep would even offer a V6 in the Overland edition. I was also told buying a V6 would basically be a waste and the V8 is the way to go. Since the Overland edition is only 109 lbs more than the Limited, I didn't see Bryan's point, but we test drove a Limited to see how it rode. Upon our return he asked what I wanted to do and I said I'd like to see the numbers on the car as far as payment is concerned. He responded by saying, "Look, are you buying my car today?" I was shocked and didn't know how to respond . . . I told him I needed to see how much it would cost. He then told me, "Well, we don't get paid by the hour." As we entered the dealership, I felt disrespected but I tried to be patient to wait on the numbers. He told us he would be back shortly and left us at his desk. After 15 minutes he returned and said, "Look, if you want to buy the vehicle, we can work with you on the numbers, but until then (as he hands over his business card), call me when you're ready to buy." I thought to myself, how disrespectful to have us waiting for 15 minutes and you haven't even gotten a brochure or told us the price of the car. We left the dealership . . . I am utterly and completely floored at the service we received. What customer can say, "I am buying this car", especially after their first visit, without seeing the numbers at all? I did not appreciate the comment about not getting paid by the hour . . . I'm sure Bryan is a nice person, but during our visit, he was rude, presumptuous and he lost a sale for Barbera. I went to the Reedman-Toll dealership in Langhorne, later yesterday evening and met a nice gentlemen who allowed us to test drive the vehicle I requested and without argument, he ran the numbers and met me where I wanted to be . . . I pick up my 2014 (V6) Overland Grand Cherokee tomorrow evening. I hope this review helps Barbera to address this situation effectively as to avoid other customers running into the same scenario. Thank you.

jamesskon

Dec 25, 2013

dealership; john did was impressed with large selection of cars and friendly dealership. John did a very nice job. will recommend dealership to others. thank you

thebigdog

Dec 21, 2013

Why did we choose Barbera's? John Pagano is an excellent salesman. Very personable & knowledgeable. He listened to our wants & needs. Barbera's price was very reasonable and fair. Also gave us a fair trade-in value on our used car.

markhb

Dec 21, 2013

Great experience came in to trade in for a new family car got what I was looking for and more..car got traded in and I got a brand new journey with only 300 down

Deborahz

Dec 19, 2013

Our experience at Barbera's Autoland was exceptional. Our sales representative, John Pagano, was extremely knowledgeable and he made our decision to purchase our new Jeep at this dealership an easy one. My husband and I would recommend that anyone looking to buy a new car stop in and talk to John. We love our new Jeep!

mjf001

Dec 19, 2013

He was very helpful. Incredibly kind. I really appreciated that he was straight to the point and didn't push me or talk me into anything. It was a smooth and friendly purchase. Incredible dealer and would recommend him to others.

JOHNPRUNKEL

Dec 12, 2013

had great experience was greeted at the door when i walk in...was first bounced around to a couple of sales guys before ending up with Geo but was worth it... with a little back and forth with looking at jeeps and other vehicles ended up with a great Ram 2500...with Geo working hard and back and forth with the BIG guys got a good price on the truck....thru the whole process Geo explained everything and was laughing and joking with us... best experience Ive ever had at a dealership..thanks

roguerider

Dec 2, 2013

The entire experience at Barberas was great. My salesman, Joe Kerrigan was awesome. He was very knowledgeable with respect to the vehicle and its features, he was very professional, and was more about getting me the best deal and finding the vehicle that was right for me rather than just making the sale. The sales manager Frank Barros was also very personable, professional, and offered me a great deal. Barberas had the best pricing out of the 5 Jeep dealerships I visited by far. And Sheena Riley in the finance department was also awesome, I went in with a loan secured from my bank, and what I thought was a great APR and she was able to find me and even better rate. The entire process was streamlined and efficient and I was totally satisfied with everyone I dealt with at Barberas, and would recommend them to anyone in the market for a new or used vehicle!!! And by the way I love my 2014 Jeep Grand Cherokee!

dougsisco

Nov 26, 2013

John was both friendly and helpful in purchasing my new car. Although the price was not what was quoted earlier by another salesperson, John was instrumental in negotiating a reasonable price. He also alerted me to Dodge's commercial van advertising rebate.As a new customer I have one suggestion in making the experience better: stop the fanfare when the deal is complete. It was both embarrassing and patronizing for John (my salesperson) to make an announcement on the PA system and have every salesperson shake my hand and congratulate me on the sale.

wozinator

Nov 15, 2013

From the moment I ordered the car, my salesman, John Pagano, kept me up to date on the status & the anticipated delivery. He followed up on a regular bases. The purchase process was very streamlined & he personally handled the trade-in process & moved "everything" into my new vehicle. My new Jeep was delivered freshly washed & all window stickers removed. He then spent about 20 -30 minutes going over all the features & buttons in the car. He helped me pair my 2 phones w/ the U-Connect system so I was able to get back on the road & not miss a beat from my old car's routine.

9mmlover

Nov 9, 2013

Our experience at Barbera was excellent! Our salesperson, John, was the best. He was extremely knowledgeable, friendly, and professional. We were impressed with being introduced to the service and parts departments. Everyone there was also very friendly and courteous.

Regrut

Nov 6, 2013

I drove from Pittsburgh for there up front great deal. Thanks again for great service. I would recommend this dealer to anyone I know in the market for a new or used vech

spazenania

Oct 26, 2013

Let me tell you something about, Marc Buschel. First of all I'm 59 years old, and I always had a bad experience with car salesman. Then three days ago I met Marc from Barbera's Autoland . Marc was able to answer all my questions that I had for him without hesitation, because there was a few things I looked up when I got home, because I forgot some of the answers. When I looked them up and saw the answer to the two questions I asked him. He made my wife and I so comfortable the time flew bye! Mark is very friendly "out of the gate"', also The Man has integrity, very smart and also he is a computer whiz! He made us feel like family! The reason I say that, he reminded me of an uncle I use to have! When I don't understand something I have been calling him on the phone and when I told him I feel bad for calling so much, he simply put mind to rest about that! I have never ever felt like this in all the years in buying cars! Marc is a great guy, he loves people and it shows! I will never deal with anyone else ever again! I could go on and on about this man! Don't just take my word for it, Find Out For Yourself!

jmarchy

Oct 22, 2013

Gary Barbera's Autoland Gary Barbera and Dodge intergrityGary Barbera use to be a car dealer that negotiated in good faith but they have lost that integrity today. We have purchased many vehicles from Gary Barbera in the past so when my son and daughter wanted to look for new cars I took them to Gary Barbera's Autoland. After a test drive my daughter was not set on the car she wanted and wanted to come back another time to test drive other vehicles. My son was ready to negotiate. After about an hour and a half my son negotiated a price of $24,097 with Dave Hamilton. We tried to get the price lower but Dave said "That was it" and even wrote, underlined, and exclaimed this on the negotiation sheet. Purchasing a new vehicle is a big decision and my son was not sure if he should buy the car at that price so he decided to leave. When leaving we were told to think about it and to let them know if we change our mind. After a few hours of thinking about it my son decided to accept the offer so we went back to Gary Barbera. When we got there we were told to wait. When Dave finally came over he said the price is now $25,297! That's $1,200 more than the negotiated price. To our surprise Dave said there was no way he could go lower. When ask about the price quote earlier he refused to acknowledge his hand writing on the offer sheet he presented to us. He claimed we were confused. The only thing we were confused about was in trusting the Gary Barbera name as a reputable dealer in the Philadelphia area. I am not sure if all dodge dealers are negating like this but to me this is far from Good Faith Negotiation. This has definitely swayed me away from Gary Barbera and has left a negative feeling for the Dodge/Chrysler brand. The Gary Barbera slogan should be "Is Gary Barbera the best? I wasn't impressed!"

Armored123

Sep 26, 2013

GO BUY SOME PLACE ELSE. DRIVE OVER TO NJ. THIS PLACE SAY THE HELP THE COMMUNITY, BY USING THE MONEY THEY SCAM OFF US? iF YOU GO IN GET EVERYTHING WRITTEN DOWN, BEFORE YOU SIGN, AND LISTEN AT FINANCEThe salesman lied We asked for a vehicle stock number 13C4569 The salesman lied and told us it was sold, and we end up buy a car with some of the same features. It wasn't the car we wanted. How I found out that the salesman lied? His boss called me to bring in the car that was sold to me, and compare it to the stock number I wanted.*****************what did you just say, cause that is impossible it is sold to a someone before I bought mine. The Boss say that isn't true, and he is sorry the salesman lied. I have been complaining to everyone, so that this same thing doesn't keep happening to other that come in and are looking for their dream vehicle, and what the dealership thinks you need. Buyers beware they are liars here. Today i was told that i was giving free fabric coating and paint sealant. with in two minutes he changes it to we gave you 2900 off which was the fabric coating, next week it will be the brakes.One thing that they will also tell you is items installed at the dealership, and are on the window. They are not installed, until you agree to pay extra.This place is a scam The salesman had to give the the different car, as it was on the lot longer by a month.GET EVERYTHING IN WRITING BEFORE YOU SIGN. IF THEY TELL YOU IT COMES WITH TIRES, GET THAT IN WRITING. THEY WILL SCAM YOU OUT OF EVERYTHING.The boss tells me we gave you a car for $2900 of sticker, and a $2000 discount. The window sticker was 31878 we put $5000 down and the final price was 316000.00 We paid every dime for that car, even with their discounts removed.Best of luck I hope our salesman get fired he was so lazy.

deadend5

Sep 19, 2013

Brought a challenger great car waited three hours ready to leave with the car and they it was not the one i pay for. The one i was about to drive away he said was $1000.00 more. Already had heart set on that car so went back in side to redo paper work 30 minutes later and $1000.00 more and i had the car of my dreams love the car. But felt i was taken for a ride. had the car two months engine light on only has 800 miles on it so will call and take it all the way up there see whats wrong. also decal on console is coming off

Jackie

Sep 12, 2013

Came to Barbara to check out a Mini Coup, needless to say Thanks to Gio it is now mine. He was great and very helpful. The only problem which was I didn't check to make sure the convertible worked and it doesn't, so that hopefully will only be a small problem, I just have to find time to bring it back to be checked out Other than that I would recommend people to come to your dealership

statepolice

Sep 2, 2013

Had a horrible experience at this dealership.. came in to purchase a car cash..Test drove the car for 20 really couldn't get a feel 4 it..plus my wife wanted to see the car and was unavalible that day. .So I called Monday and spoke to the sales manager Bob explained that I would like to get a feel 4 the car and before I spend 28,000 on a car would it be to much to ask to keep the car out a few hours. He agreed that was fine. .I show up to the dealership as agreed n then I'm told no you drove it for 20 mins that's enough time to see if u want the car or not

Amelfi

Aug 29, 2013

I would highly recommend Barberaland for a new car purchase. John Pagano our salesman was top notch and so easy to deal with, really everyone that we had contact with was wonderful, the pricing was great and the whole transaction was seamless from purchase to finance to pick up.

Mike

Aug 26, 2013

Had a great experience with Terrance the sales associate. Barbera is lucky to have such an experienced, friendly and genuine person on its staff.

mccaff36

Aug 21, 2013

Was not sure about if I wanted to purchase or lease a vehicle. John explained everything in detail and gave me a deal that worked for me!A+++

Smccusk23

Aug 20, 2013

Barbera's Autoland is where I leased my first new vehicle as a college graduate. Hamdi helped me through the entire process and helped me understand everything without being a pushy sales man. I am so happy I was able to work with Hamdi and would recommend anyone to this car dealership. The service is incredible and very friendly atmosphere. Barbera's Autoland helped me achieve the price I was looking for. I am now a proud driver of a 2014 Jeep Compass!!

John and Anna

Aug 18, 2013

We went to Barbera's after a poor experience from another local dealer. When we arrived, we were greeted by Sheldon Price who was the friendliest no pressure salesman we have ever encountered. He was sincere, really listened to us and found the best car that had all the features we were looking for and then some. Sheldon made us feel very comfortable during the entire sales process, After the sale, Sheldon called us to ask if we were satisfied with our car and if we had any questions. This made us feel we would receive support from the Barbera dealership even after the sale was completed. Just one week later a friend wrecked his car and was looking for another car. We gave him Sheldon's contact information and recommended that he go to Barbera's Autoland. Sheldon Price is a great saleman and an even better person. We are sold on Barbera's Autoland!

LuigiF

Aug 16, 2013

I went there with the hope and intention of getting a Caravan and I got what I wanted. Need I say more!?

Mislead Customer

Aug 7, 2013

We purchased our Jeep back in October of last year and were very disatisfied with being mislead on the price of the vehicle from online. After purchasing the vehicle and receiving an email asking for a review we gladly explained our experience in a review we had held back from writing for several months in hopes the dealership would make right on the situation. We gladly received a post attached to our review stating they would like to take care of problem and make the customer happy, unfortunately this could not have been further from the truth. We received a call concerning the experience we had from management at the dealership who stated they will take care of the error and submit a refund for the incorrect sales price of the vehicle. Finally we could feel good about the purchase and the dealership in general taking care of their customer. Months of calling and questioning the status of the refund we were told the check was lost in the mail, check was not processed, and we do not do refunds, all while management is stating otherwise. Months later we finally received a check dated over 120 days prior and it DID NOT clear at the bank. So we unfortunately are back to making numerous calls weekly and again several months later we are truly getting nowhere. I am sure we will recieve call and post on this review so it looks to the readers that this is being corrected as Barbera did on the last review, however as we all know looks can be deceiving. In coming from a customer based industry myself I understand reviews and I do not enjoy having to explain my experience, however I am truly concerned this may never be resolved or may happen to other customers. I can hope to eventually post that Barbera has a truly satisfied customer.

Lmm717

Jul 30, 2013

I bought a used Jeep from them in February for a reasonable price. It was all very easy and I was done in about an hour. I have been working with Sheena to cancel my warranty. She has been great canceling my warranty. Thank you!

Boomims

Jul 28, 2013

This dealership was great, treated me awesome and the prices for cars were fair. They worked hard and did their best to get me the best deal possible!

cardriver123

Jul 23, 2013

I went to Barbera's and wanted to write a review on how extraordinary they are in dealing with their customers. I went to a couple of Dodge dealerships in the area and still drove an hour based on a price I was given over the phone. When I got there, I was pleased to see that all of my information was ready and the price was actually lower than what was quoted. Jarvis was the salesperson and spent a good amount of time answering all of my questions. Then, Will worked out the finances and again took the time to ensure all of my questions were answered. What surprised me most was that after making the purchase, Jarvis stayed with me rather than going to other customers. He made sure that the car was ready and all of my paperwork was complete. I can't speak highly enough of how professional the people are at Barbera's. The best part is that their price was a thousands lower than any of the other 5+ dealers I called in the area! I highly recommend Barbera's and thank them for helping me with my car purchase!

dave g

Jul 22, 2013

Go see john pagano for a great experience!!!!!!!!!! !!!!!!!!!

will hildreth

Jul 13, 2013

Excellent experience. John and Sheena were very friendly, knowledgeable and easy to work with. John really knew his stuff and Sheena made the finance easy to follow and move quickly. Wonderful people and a great car made for a winning combination.Love the Challenger and the group at Barbara.Will Hildreth

Crystal

Jul 12, 2013

Because I was not buying a new car like alot of the people who were there and because I was financing throught my credit union it seemed like I was being overlooked and pushed to the back. I waited for a couple of hours talked with two people who bpth tries to convince to my finance with Barberas (very presurring and annoying) and each time they walked away and went to help other people who were purchasing new cars. Ive been to Barberas in the past which is why I came there again but that will be my last time.

Jzavala28

Jul 11, 2013

The reason why i gave John Pagano such high ratings is because purchasing a new vehicle can be a stressful task, but he made it pretty easy for me. John was extremely professional and thorough in his knowledge of the Jeep Patriot I purchased. I would definitely recommend that friends and family see John if they are interested in purchasing a vehicle!

CarljBartholomew

Jul 7, 2013

The Sales side was ok, Will was good. Once the financial side took over, 4.5 hours later, it became an entirely different story. This was my second purchase from G.B. but I can not say for certain that I could be a repeat customer or a service customer either. I felt betrayed, and left out of the communication loop which caused me to make a completely different financial decision with only moments to think about it an hour after they closed, and pushed along by the Finance Manger telling me "either you buy the car, or your don't buy but I have three other people waiting for me."

gomo

Jul 4, 2013

I've bought lots of cars. I enjoy it. I shop for friends and family as well. The hardest part of that process is finding a good salesman. I can save you a ton of trouble, go to Barberra and talk to John Pagano. Lets face it, there's a stigma associated with sales, it's usually due to high pressure tactics by car salesman. As a salesman myself ina totally different industry it gets attached to me as well...I hate that, I'm a great salesman. Why? Because when I tell my customer I'm working for them I mean it. John means it too.

Juelz121287

Jun 14, 2013

Very pleased with the staff & the service I received when purchasing my first car! Mike C. helped me pick out the Jeep Compass which was a perfect car for me.

bibleboy58

Jun 11, 2013

They did not pressure me into buying the car. They didn't say this deal is only for today. They were constantly stopping over to make sure I didn't need anything. The Finance manager also didn't pressure me into buying any extras. WHen I said I didn't want any she moved on and finialized the deal. It was a great experience.

DARLENE

Jun 10, 2013

Mr. Bryan Bell customer service attitude was phenomenal. Mr. Bell fully understood my price range I had for a new vehicle and what I needed to fit my family size. As a first time car buyer my overall experience at BARBERAS with the direction and support of Mr. Bryan Bell was impressive from start to finish. If you looking for a new car without a hassle try BARBERAS and ask for BRYAN BELL.

gmateo1

Jun 6, 2013

It was a fairly easy experience. I knew what I wanted and bought it. No haggling. Paid advertised price which was good. Any issues were addressed. Like I said easy.

seanseabrooks

Jun 2, 2013

My Wife and I came to Barbera looking for a new or used vehicle to replace our 2005 Caddilac CTS. Walaa helped us find the vehicle that suited our needs and made sure we got just what we wanted. He was patient in showing us several vehicles until we found the make and color we liked. He took his time with us explaining the features each vehicle came with in detail and was happy to answer any of our questions.Walaa worked hard to get us a good price for our trade as well as a good price for the 2013 Dodge Journey we ended up purchasing.He made our buying experience seemless and he was the reason we decided to make our purchase through Barbera and not look elsewhere. Walaa Elabsy is to be commended for his excellent customer service and customer first attitude. We will be recommending both Barbera and Walaa to our friends, co-workers and family.Regards,Sean Seabrooks

gbanks

May 30, 2013

Terrance did an exellent job and got me the car I wanted for the price I wanted. I was very please wit him and Dave.

Bibleboy

May 25, 2013

Everyone was so great here. They had a large inventory of cars to select from. They made sure I was being helped. The didn't pressure me to buy. They also didn't pressure me to buy any extra services. I would highly reccomend buying your next car here.

ReginaldDumblebottom

May 18, 2013

Terrance was very helpful. He provided me with great service, information, and pricing. I will return to him anytime I need a car. Thank you!

eaglesfan888

May 18, 2013

I was looking for a new truck and was very very pleased with my salesman Will Rumpa. He was very helpful and informative and will be referring my friends and family to him in the future.

phillybrat3

May 18, 2013

He was very helpful and answered all my husband and my question. I would be coming back to pay a car with the help of Terrance!!

heatherurban1

May 18, 2013

Terrance was extremely helpful. He went over all of the options available for every car we looked at. He made us feel as though we were the only people in the dealership. We love our new Jeep! Thanks.

jgiannini

May 18, 2013

I recently leased a 300 from your company, and must say I was very pleased with the level of service I received. Will was very considerate of my time, and helped me select just the right color for my new 300. As a previous Volvo owner, I am used to well appointed vehicles, and I couldn't be happier with my new 300. Everyone I met was pleasant, and I look forward to sending my friends and neighbors ( I live in West Chester) to Barbera for their new vehicles. Thank you for a great experience.John

flyersslave

May 18, 2013

I had a very professional experience dealing with Terrance perrin at Gary barbera's in search of my new wrangler. They were very informative and patient in answering my questions and providing me with a fair price and warm service. Will recommend!! Thank you!

media1988

May 17, 2013

I had an A++ experience with Hamdi. He showed me the vehicles i was interested in and all of the different models. He helped me pick which package was best suited for me and what worked with my price range. He was not pushy at all and helped me understand my loan. I was very pleased with going to Barbera and dealing with Hamdi! I will absolutely go back when its time to purchase a new vehicle! Thanks again!

Magpie2332

May 17, 2013

I had a wonderful experience with John Pagano the other day. He was so helpful, knowledgeable, and really made me feel comfortable with the purchasing process. He is not a typical "pushy" salesman. Listens to your needs and makes the purchasing process truly enjoyable. I got a beautiful Landau roof with my new 300! I love it and can't wait to show it off this summer. Go see John!

Jmcrx71

May 17, 2013

I absolutely hate buying cars. We hang out to our cars as long as possible. So this past winter when we had no choice we had the luck of meeting Terrance. He was so friendly and patient with us. I walked out of there with a better feeling about the car buying process.

Auntbridgy

May 17, 2013

I went into the dealership looking for a 2013 4 door jeep wrangler. Terrance was very nice and helpful as well as knowledgable about the wrangler we were looking at. We did not buy the vehicle that day. We left and went to shop at some other dealerships but came back and bought the jeep from Terrance because of how nicely we were treated by him. He did not make us feel bad about shopping around a little and I appriciated that. I would come back and do business with him any time.

chrisb42687

May 17, 2013

I purchased a new Dodge Ram and I'm loving it! I knew I wanted a new truck but didn't know what I was looking for. Terrance was very helpful and knowledgeable. Not only was he able to answer my questions but he told me things I wouldn't have thought to ask which helped in my decision making. This place is great and I would recommend you check them out!

Bluelex1

May 17, 2013

Hubert Hines was exceptional! He was very personable, which makes a great salesman!!I knew what I wanted and my salesman accommodated meVery well! Thanks for a great experience!

dwizzy

May 17, 2013

Will was an excellent salesman who was able professionally deal with all my demands ! He was very patient and kept his word with checking in on me even after my purchase. I appreciate that! He made the experience of finding a car suitable for me less stress.

albert344

May 16, 2013

Gene Barbera and John Pagano were VERY professional, courteous and informative.Pricing was fair, Trade - in was fair as well. They were able to get a good interest ratefor the loan. This is the 4th vehicle my family purchased from Barbera in the past year....I would not go to another Jeep dealer. There are others that are closer to my homebut Barbera exceeds the rest. I would highly recommend them to any one.Al Conicella

Lgordy

May 16, 2013

This was the best experience ever. They answered all of my questions honestly and perfessionally. The staff was friendly and catered to me and my family. I would definitely recommend this dealer to anyone. I brought a used car that needed some minor repairs. Needless to say everything was fixed no charge to me.Hubert Hines was my sales associate and he was the best . I love my new car and will continue to patronize barbera.

rlweaver

May 13, 2013

This was an excellent Buying Experience! I would definitely recommend Barbera's to my friends and family. Everyone from Shawn in the internet sales deparment to my Sales person William and even the finance guy were very polite, professional and helpful.

Bluek355

May 13, 2013

I truly enjoyed working with Terrance Perrin. His expertise in the sales business and his knowledge of the products at the dealership makes him an awesome salesperson. His friendliness and mannerisms make him easy to work with.

Healing5

May 13, 2013

Terrance provided service that was the most excellent experience I have received at any car dealer. HIs knowledge of the product, and his attitude in general were the characteristics that will bring me back to Barbera again and again. I truly enjoyed my visit and will be back again to purchase a car with my family.

Mlbelmonte

May 13, 2013

Will is an tre asset to your team! He was wonderful start to finish and we were so happy to have been able to do business with him.

Alchemist52187

May 10, 2013

Will was friendly and worked hard right from the get-go. I stopped in to look at a Wrangler that was comparable to another Wrangler being offered by Reedman Toll. Will was patient as I was on the phone with my salesman over at Reedman and always came back with better counteroffers. After some going back and forth, Frank came over and once again and gave a better offer, putting the final nail in the coffin for Reedman Toll. I have to admit I was skeptical at first with coming to this dealership after hearing some bad reviews and other horror stories from some friends and acquaintances but after the experience my mother and me had with Will and Frank, I will not have any bad things to say and will definitely recommend them and the rest of the Gary Barbera team to anyone I know looking for their next vehicle!On a side note, all the people I worked with were: Will, Frank and Sheena. I'd like to say that they all deserve the prize of a weekend off in the contest you guys are having. But if I could vote for one, it'd have to be Will b/c he was right in the trenches with my mother and me. Thank you again for all of your hard work.

bmont9040

May 10, 2013

I had come in to get my truck inspected at the service department on a Saturday morning and had forgotten my registration card and could not get my truck inspected. In trying to figure out what to do, Will had come over to see if I needed help. I explained my situation and Will had helped me print out the proper documentation that I needed so I did not have to drive all the way home to get it. In talking with Will, I had mentioned that my lease was almost up on my truck and that I will be getting a new car soon. As I had some time while my truck was in service, Will had taken the time with me to go over my options and start the process of getting into a new car. With no pressure and in a very conversational manner, we had agreed on a deal for a brand new Charger in which I am very happy with. Will worked hard to make sure I got the car that I wanted and treated me with great customer service along the way. It has been a few weeks since my purchase and Will has touched base with me a few times to make sure everything is going well and if need anything. It means a lot to have the "after the sale" customer service that Will has provided and will definitely dictate where I go for my future vehicles. Will is a great asset to your company and should be commended for his professionalism.Thank you,Brian Montgomery

jazeyone

May 10, 2013

After a very disappointing experience with a after market service contract my service advisor referred my to a product specialist Terrance Perrin who worked tirelessly to put me into a beautiful mean machine. The car is great the experience was refreshing and my faith in my fellow man is renewed. God's Blessing be upon all of you and your families.Robert J. Ambrose

KathyKSH

May 10, 2013

My experience with your Sales Representative, Terrance Perrin was awesome.He is truly customer-friendly and knows the products and services to the fullest.I truly enjoyed my experience at Gary Barbara Auto.

meredithchickie

May 8, 2013

Terrance was amazing, he worked with me despite my credit issues. I never felt pushed into anything and could not be happier with my new dart. Anyone visiting Barbera should ask for Terrance I can't say enough good things about him.

Fernie7798

May 7, 2013

My husband and I purchased a Dodge Ram 1500 Hemi Larimee from Terrance. He was amazing and awesome! Helped with everything, 3 weeks later we came to get the stepbars on the Dodge and Terrance showed me my dream car, a Jeep Wrangler, for the xxxx of it. Well he was able to get my payments to be the same as what I was paying on my 2008 Honda Civic - so they paid that off and I left with a 2013 Jeep Wrangler Sahara : ) Can't express how happy I am with Terrance and the dealership! I will be referring all my friends there : )

blksilva

Apr 12, 2013

I had a great experience from beginning to end. Every staff member from the hostess to the sales team, and financial team were very helpful and informative. The level of customer service was great and exceeded my expectations. I would recommend any one to Barbera's Auto for a vehicle.

golfer

Apr 12, 2013

everyone was great. mark and dave were very helpful. erwin was great too !. thought the whole process took to long.

Challenger

Apr 11, 2013

Excellent service i received on purchasing my new vehicle!

golfer

Apr 11, 2013

everyone was very nice and helpful. mark and dave hamilton were great. we both thought the whole process took to long.

kate88

Apr 11, 2013

Customer service was great, buying process was simple.

?????

Apr 10, 2013

Ms. Torres was very nice. Easy to talk to and realized that I am hard of hearing and spoke louder. My two Jeep Compass were done in record time; and she kept us aware of the ongoing progress. We average less than 4000 miles a year on each and the promotions and reminders are always sent long before we need service.

Teresa

Apr 8, 2013

My experience at Barberaland was a wonderful one. Everyone was so welcoming and knowledgable. My salesman Marc H was very sincere and helpful I love how he made me feel at home from the moment I drove onto the lot. I would definitely recommend your business to all my friends and family.

carol

Apr 6, 2013

the service was a 10. i loved how much eveyone one cared for me . as the whole buying process was going on. all the people were very friendly.

BobAuman

Apr 2, 2013

Hello I purchased a truck on Saturday through your salesman John Pagano and I was very pleased with the deal and his professional demeanor. I got a great deal and a great new truck. I would highly recommend John and your dealership to friends and family. Thanks

bigdog121195

Apr 2, 2013

My sales person was very knowledgeable and friendly, he provided excellent customer service and helped me walk out with a deal that I was very happy with.

Patrick37104

Apr 1, 2013

Was very pleased with my experience at Barbera and will recommend in the future to my family and friends. Thanks again Mark for your time and effort.

markhd1

Mar 27, 2013

I found Barbera to be more considerate and concerned for my needs than Reedman Toll which I purchased a new 2006 Durango from and being a loyal Chrysler owner for many years as well as considering the closeness in relation to my home of Reedman Toll, decided to buy from Barbera because of the maintained communication and respect for my personal schedule with reguards to the deal and the price negotioations on site as well on the phone.

BHull724

Mar 26, 2013

I had the best experience here. Overall everything was perfect I walked in and met with Bryan and didnt feel like he was a salesman, more of a friend. He walked me thru the entire thing and let me know every step of the way. When Sheena stepped in for finance she was super friendly and kept the process rolling and never made me feel like it was work. They did all they could to get me the best deal and I walked out feeling like I got the best value for my money.

unhappycarbuyer000

Mar 19, 2013

Worst car buying experience of our life. Our salesman, Mark bruschal was very unfriendly and rude. The paperwork took a good 3 hours. The car had no gas upon leaving the dealership with it. The first week we had the car we got about 50, yes 50 phone calls thanking us for our purchase. Then they started calling about how they messed up our paperwork. Our salesman started then to harass my mother in law, she was a reference for the credit company not the dealership. They call her everyday. Our car that we just bought the check engine light has come on 6 times, and feels like something is slipping while driving. Biggest piece of junk ever. Since they messed up the paperwork they are threatening to report the car stolen. Please buyer beware, go somewhere else! Its all to good to be true, obviously.

coppermetalic

Mar 17, 2013

What a great buying experiance, everybody was polite,curtious,and very helpfull, got a brand new truck at a great price,the color i wanted,.Will highly recommend Barberas to everyone for a new vehicle,thank you,especially for Derick Enile,what a great sales person,with a great personality.

ronkwi

Mar 14, 2013

I came in to get some last minute paperwork taken care of and I was treated professionally and in a timely manner. Hope my next visit goes as smoothly.

tc_ted

Mar 11, 2013

The overal experience was interesting, ... never been there before.The Product specalist, Mr. Marc Hanover was very proffesional, over expectation, and very helpful, and attentive to our need.I was impresed with his commitment to "make us buy"... :)The only downsize of the day,.... the speed everything is happening there, ... sorry for saing that.Thank you for your business!

JCsully12

Feb 23, 2013

Hamdi, did a fantastic job working out the best possible deal for me. I have purchased three vehicles from BarberaAuto Land, two of those vehicle has been with Hamdi. I want to thank him for being so patient with me during the entire process. He did a great job.....

lust4345

Feb 17, 2013

After spending a few months looking and researching a new Jeep, we had found the perfect one while talking with Carl. We drove three hours to the dealership and we were in contact with our on line sales man Carl stating we were traveling down to hopefully purchase the jeep. The sales price we received from him and online was not the same as what we were given at the time of arrival at the dealership. There was a $2000.00 difference in the price of the vehicle from online to the price at the dealership as well as the price of our trade was not the same as given by Carl. When we arrived we proved to the salesman that the price was as we stated on line. But were still not given the price of the jeep and our trade. We were told they had been in contact with our internet salesman Carl and who stated a price was never given to us, which was a lie since Carl contacted us a few days later to see how we liked the jeep and he stated that no one had contacted him regarding us purchasing the jeep. We would not have traveled 3 hours to a dealership to purchase a vehicle without getting all the information and numbers first when there are jeep dealerships in our area. We were concerned the deal was too good to be true while traveling to the dealership and unfortunately it turned out to be just that. So after spending 6 hours yes thats right 6 HOURS at the dealership we left with our jeep and a wasted day of traveling for a price and deal we had previously been offered at our local dealership. So if you are thinking of traveling far to the Barbera dealership please think again, it would seem they will say whats needed to get a customer to the dealership and not hold up to it. We have been in contact with the dealership who has stated they are trying to make right by our expereince with them yet we have seen nothing nor even gotten a phone call back. We have repeatedly asked for the contact information for the owner as well and have not been provided that either. We are repeated asked where we bought our Jeep but unfortunately we had such a bad experience with Barbara we cannot confidently send anyone down considering our experience. Unfortunately our group of friends is a large jeep community

scorpiolady0567

Feb 11, 2013

I received and offer to purchase my 2006 Jeep Grand Cherokee so I called and made an appointment to see what I would be up against. I went in thinking I was leaving with another jeep truck but I ended up with the new 2013 Dodge Dart. The service was excellent...Anthony and Hamdi were very accomodating and turned what ended up being a long day into a rewarding experience.

Mislead Customer

Feb 10, 2013

After spending a few months looking and researching a new Jeep, we had found the perfect one while talking with Carl. We drove three hours to the dealership and we were in contact with our on line sales man Carl stating we were traveling down to hopefully purchase the jeep. The sales price we received from him and online was not the same as what we were given at the time of arrival at the dealership. There was a $2000.00 difference in the price of the vehicle from online to the price at the dealership as well as the price of our trade was not the same as given by Carl. When we arrived we proved to the salesman that the price was as we stated on line. But were still not given the price of the jeep and our trade. We were told they had been in contact with our internet salesman Carl and who stated a price was never given to us, which was a lie since Carl contacted us a few days later to see how we liked the jeep and he stated that no one had contacted him regarding us purchasing the jeep. We would not have traveled 3 hours to a dealership to purchase a vehicle without getting all the information and numbers first when there are jeep dealerships in our area. We were concerned the deal was too good to be true while traveling to the dealership and unfortunately it turned out to be just that. So after spending 6 hours yes thats right 6 HOURS at the dealership we left with our jeep and a wasted day of traveling for a price and deal we had previously been offered at our local dealership. So if you are thinking of traveling far to the Barbera dealership please think again, it would seem they will say whats needed to get a customer to the dealership and not hold up to it. We have been in contact with the dealership who has stated they are trying to make right by our expereince with them yet we have seen nothing nor even gotten a phone call back. We have repeatedly asked for the contact information for the owner as well and have not been provided that either. We are repeated asked where we bought our Jeep but unfortunately we had such a bad experience with Barbara we cannot confidently send anyone down considering our experience. Unfortunately our group of friends is a large jeep community.

renee

Feb 6, 2013

Will Rumpa, Dave, & Sheena were awsome, I could not have had a better experiance. They took care of every need I had & went above & beyond for me in getting exactly what I wanted & needed. I am greatful for there service & would recomend them to everyone I speak to in the future.

renee

Feb 5, 2013

The customer service / satisfaction was the best I have ever encountered in my life! I could not be more pleased with all the employees at Barberas William Rumpa was beyond fantastic, sales manager David, & the finance person Sheena all took care of me & achieved what I wanted & needed beautifully! I couldnt be more grateful for everyones time & energy put into the purchase of my new Dodge Journey. Will Rumpa was not a choice listed above, but I must say that he was the perfect sales man / customer service based point of contact that I have encountered in my life. I will make every future purchase through Will Rumpa moving forward. He took extra steps for me that most people would not, to insure I would be a returning customer & remained happy!

lisa52529

Jan 26, 2013

Called to see if an oil change is taken on a walk in basis. never really got an answer to that but no biggie, it was late in the day and she had to check if they could do it. Got an appointment right away about an hour later. Waited an hour with no word of what was going on. Walked to the serviec window to see the weather and if I could see my van and the girl at the desk immediatly said let me se if your van is done, like she was surprised I was still there. Here they decided to fix a recall on my van without letting me know first. I was there an hour and a half. It was really no big deal only because I had the time, which usually I do not. But if I was in a rush, I would've been ticked. Should give somebody a heads up on what your doing when it's more then what was asked for.

Lenka11223

Jan 26, 2013

Very friendly staff. My visit was quick and easy. Sai the salesperson was very knowledgable and pleasant to do business with. My experience with Barbera Auto was excellent.

jamesstack

Jan 15, 2013

Anthony welcomed us when we arrived. Michael gave us the test drive,pointed out the car's features and answered a lot of our questions. Dave also was very helpful in providing information to us as we were deciding to trade in our old car. Gene also asked us a couple of times if the team was helpful to us. All in all we left the dealer very satisfied with our experience. Good job all around.

will hildreth

Jan 2, 2013

Sie Saunders provided outstanding service as a sales representative. Very knowledgeable, personable, and patient. He made the experience quite enjoyable by creating a friendly and relaxed atmosphere. The Dodge Dart is an awesome car and I am getting rave reviews by family and friends. I clearly made the right choice and have nothing but positive comments for Barbera on the Boulevard. Will Hildreth

jeffkeenan

Jan 2, 2013

All around excellent experience!love the vehicle and the sales staff worked very close to offer me the right deal. Would recommend any time and return.

rahearl

Dec 18, 2012

I was attended to right away and john listened and got me what I wanted in and out within 2hrs it was great very fast

Dave1249

Dec 14, 2012

Hamdi was very good. He was friendly and very informative. He graciously took extra time to show me the features on the vehicle. I feel I got a fair deal and everything went well!

AndreCustis

Dec 12, 2012

Love the experience at barbarbarbera on the BLVD. it was a great time especially when I brought that car and wrung the bell. It was great

slimjim49

Dec 3, 2012

hello hamdi. just wanted to say thank you. the vehicle that i purchsed chrysler 300 is very nice.and iam pleased with all the staff at barbera's for being so nice. and you as my salesman were great with answering all my qustions and showing me all the features of the car. not all dealerships show that kind of respect.when i got home i noticed they forgot to put my barbera's sticker in my back window. how am i suppose to advertise for the dealership without my sticker. people already asking were did you get that car it is beautiful. you can be sure anyone looking for a car you know where iam going to send them.good customer alway;s rich lipcsey. and you know what they say. IS BARBERA THE BEST BOY I GUESS. THANK YOU .

aidabill

Nov 26, 2012

Enjoyed visiting your dealership today. I can honestly say that your staff was wonderful in regards making my deal work for the both of us. Thank you all. My only disappointment was that I wasn't able to get a TV on Friday even after returning on Saturday morning. That's ok aleast I got a cup of coffee.

benglerts

Nov 26, 2012

I was concerned that the internet price was just to get me in the door. Jewel (internet sales) assured me on the phone that even if I did not qualify for the rebates, the price would not rise more than $1,500 above the internet price. We ended up at $1,000 over the internet price. All around, a square deal for my trade and the purchase price of the new car. Sheena was able to find me a good loan. John was a pro, and did a great job answering my questions and making me feel comforatable. Everyone was very nice and treated me and my daughter (12) like a customer should be treated. Thank you.

knoll3

Nov 26, 2012

brought the car in twice the same week.first was to get a key made took over 2 hours.which is not right. then brought it in again due to a check engine light on another day service was good had to get a rental and fixed the same day.

maryanne.sweeney.37

Nov 24, 2012

My wife and I have bought our last two vehicles from Barbera's, both times dealing with John Pagano. In both cases we got the car we wanted at a great price with outstanding service. When we had an auto start installed in our new 2013 Town and Country, the auto shop was backed up and we weren't able to pick it up at the later time. I called John and he actually drove our car to our house in Willow Grove so we wouldn't have to wait another day! Great place to buy a car (they do such volume they really know what they are doing) and John is great to work with. I wholeheartedly recommend going to Barbera and working with John before you buy a car anywhere else.

brent.christian.12

Nov 24, 2012

To be honest I wasn't in the market to purchase a new car until my car was totaled in an accident. I had a Dodge Stratus previously and was always very happy with its reliability. I owned it for 5 years, and never once had a single mechanical issue with it. I wanted to stick with what I knew was a strong and sound brand, and Dodge was it for me. I choose your dealership, because I can't tell you how many times I have heard your ads on KYW 1060. Guess what advertising works! However as it does go on to tell you how incredible to prices at your dealership are, it does not give the same level of awareness to how amazing your staff are! I wasn't even on your lot for more than 30 seconds, and I was greeted with a smile and a handshake! John himself, went out of his was to provided me with an OUTSTANDING level of customer service. I work in the retail market, and while car sales aren't just like retail, I'm sure we can both agree we live by a very same motto - "a unhappy person will tell and average of 10 people about there experience, while a happy person will go and tell 20." well I have to tell you I've told more than 20 people, and posted on my Facebook all about my car, and the experience purchasing itThank you so much for making my experience one to remember!

mignone1

Nov 21, 2012

Excellent customer service, friendly environment! I would definitely come back for my next car and refer my family and friends! I'm a very satisfied customer! Thank you Barbera!

Lady.maria

Nov 21, 2012

My experience at the service department was very helpful and professional. The issues with my Grand Cherokee were taken care of with great customer service. Would definitely recommend Barbera's.Great Job!!! Thank You!!!

sue-tom97

Nov 19, 2012

I had been shopping online for a new vehicle for about a month trying to decide what type of vehicle to purchase. I had previously owned Chevrolet's, Fords, Pontiac's and Buicks but never a Jeep. I enjoyed driving my father's Jeep Patriot but preferred a little more room. So when I came across their website a Jeep Liberty caught my eye. Especially the e-pricing. I entered my information to set and appointment for a test drive. I received a phone call to schedule the appointment but was a skeptical in answering the call, fearing that I would be harassed into the appointment. So, I let it go into voicemail. I received the most professional, energetic voicemail which made me feel welcomed just to stop by. After allowing my husband to hear it, he told me to call to schedule the appointment. When we entered the showroom we was surprised a the warm vibe the filled the room. We was greeted like family, with a willingness to help without being pushy. While we waited for the salesman, we offered items to drink and snacks to eat and continued the entire time we were there. We test drove a the Jeep and was impressed. I was provided financing approval within a matter of minutes and when we accepted the offer, we was congratulated by the entire team. We felt as though we was on a pedestal. We had a tour of the facility and was impressed. Since it was a Saturday evening, the Service and Parts Departments were not open. But with our overall experience with the Sales Department, we have decided that it will be worth the drive and toll to travel from NJ to Philadelphia for servicing appointments, even though we have a Jeep dealership within 2 miles of our home, but it does not have a good reputation. While at the dealership we met a couple that were from Reading, PA whom stated that the prices at Barbera's Autoland are worth the hour trip to purchase a vehicle. I have to agree. We are so impressed by our experience and will never go anywhere else.

Geez23

Nov 18, 2012

Think they were great overall, just could move a lil faster with completion of a sell especially when someone comes in with check and trade and there's no financing involved.

Stephcolfer

Nov 17, 2012

I went to Barbera to see a car i found on carfinder.com> i was very pleased with the exceptional customer service and friendly atmosphere. The whole experience exceededmy expectations from the internet salesman Antony to Hamdi, the manger and Sheena who finished the financing paperwork for us!

Zappthelover

Oct 28, 2012

Fast and courteous and have all your needs. You guys have the best waiting room while you wait for your car. I love the popcorn and snacks you have.

nean14

Oct 25, 2012

It's only been three days since I had purchased the vehicle, but so far I am pleased with it. My experience was really nothing more/nothing less than what I expected. Overall I'm happy with the whole experience.

zoom340

Oct 24, 2012

I brought my 2005 Jeep Grand Cherokee Limited in for a problem that almost got me in a few traffic accidents that ANOTHER FACTOTY DEALER could not find or fix after leaving it with them for 3 days and paying an expensive diagnostic fee. So I was forced to go to a 2nd factory dealer-Barbara's on the Boulevard. I got very lucky- Hector Rivera was my service advisor-and he was great in every way. He was very knowledgeable and experienced which led him to make smart recommendations as how to diagnose & fix my unusual safety problem (an intermittant failure for a runaway engine to slow down when taking your foot off the gas pedal!). I'm 57 years old and have been to many car dealerships over the past few decades- and no service advisor has ever been as good as Hector. He listens carefully and treats you like a friend. He quickly went & brought the shop mechanical foreman to talk to me so they could both get an idea as how to repair my vehicle(who does that in this day & age?) Within 2 hours Hector called me to state they had finished diagnosing my problem and what it would take to fix it. He located hard to find parts and had them Fed-Ex'ed overnight and the entire job was completed the next morning. I am really pleased to get my vehicle back fixed quickly and properly thanks to Hector Rivera's service and the mechanical crew at Barbara's. You can be sure I will be recommending this dealership to my wide circle of friends. Thanks a million Hector!

Jpj5042

Oct 18, 2012

He was very personal and great to talk to. He helped me with all of my questions and was polite the whole time even when we waited for la long period of time.

liberty minglan

Oct 7, 2012

people in the dealership are friemly ,welcoming ,relaxing,while waiting for the deal of my new car .( it just took litter too loog for the big gugs to give the deal .) but i gues it has been over . my wife and i love our 2012 jeep and holp this new vehicle will also give us a goodtime of using it.thankyou !

gailby37

Oct 3, 2012

It is always a pleasure to come to Barbera's even though the circumstances (car trouble) are not so pleasant. The service staff are friendly and helpful and even though I had an appointment the next day, it was not a problem for them when I asked to come the night before when my car acted up, and I received an early call the next day to tell me the issues and seek approval to go ahead. Service was prompt and efficient. Even the cashier helped with a credit card issue that worked out fine. I applaud the good attitude of all the staff I encountered there.

Farside

Sep 29, 2012

I found Mike Balasa very easy to work with during the buying process. I wanted a new Charger (had a 2006 Charger), and they had the best selection of Chargers in the Delaware Valley. We looked at several until I found just the right one. I am very happy with the car. Most importantly they did what they said they would, when they were supposed to. They worked with me in a professional manner during the price negotiation phase and did not feel pushed as I have in the past in these situations. The entire process with perfect. They also didn't try to sell me a bunch of extra stuff that one really doesn't need. So 5 stars for Barbera's!

ron dejulius

Sep 18, 2012

Friendly, helpful, honest and fast. Best purchasing and service experience I've encountered in my life. I've been buying new cars since I was 23 yrs old and I'm now 55. Too bad I live so far away in SJ otherwise I would have all of my service performed there.

scarnold

Sep 10, 2012

Hugh was able to lower my bill by searching for a replacement part that would otherwise have cost me at least twice as much. Much appreciated!

salone.walker

Sep 7, 2012

Hello,The ratings for this dealership are likely dishonest. This dealership has no morals. I purchased a vehicle and have had many warranty issues. I've complained to the PA dept of Insurance & PA Attorney General. I honestly do not even feel comfortable wasting my time writing this review. I would highly encourage you avoid this dealership at all costs.FYI - Unfortunately for me, I purchased 2 vehicles from this dealership months apart.Update: I want to add my recent and relevant interactions have triggered that I provide feedback on this dealership. I called this dealership to alert them of an issue with my gap coverage on 2 vehicles and was advised to come into the dealership to handle (called them in early January of 2012). Once I got to the dealership, I was advised that the finance manager was not available and that I needed to make an appt. I verbally expressed displeasure with their response, thus the finance manager did allow me to voice my concerns. Needless to say, my concerns were not addressed. I followed up with a letter faxed on 1/20/2012 that went unresponded to (It was faxed & mailed).I was recently offered a $450 credit by the dealership, which I declined as I feel a sense of responsibility to share this experience.Best,

Blkmikemorgan23

Sep 6, 2012

I feel as though I had a great experience between the service, price of the vehicle and the vehicle it's self. I would recommend a friend and family member.

joerohio

Sep 3, 2012

Tom and his team were very attentive to my needs. While there wasn't the exact part available for installation on my vehicle, they worked hard to find a suitable replacement and I am very pleased with the result.

Bhernandez2u

Sep 2, 2012

Dealers were very courteous and helpful. They made the car buying process a smooth and easy transition. I was able to purchase a car without any haggling or trying to pursuade me to get something I didn't want.

debaleb

Aug 17, 2012

I visited Gary Barbera for a recalled part for my vehicle, which I was notified for. My sales associate was very friendly and helpful. I was without my car for only a short time. I was even given preventative maintenance suggestions for future reference. I was overall happy with my visit to Gary Barbera's.

Rich_a

Aug 16, 2012

From The time I walk in Mr.Warner was informative and answered, all my question. My service was completed with one hour, and there was anoter service tec who offered to go retreive my car because no one was ansering the the pay clercks call, he was in the third desk next to Shawn, I would commed both of these serice Tecs.

sweetbebe86

Aug 14, 2012

I was looking to get a Jeep Compass, and I was able to find the right one with the right price with John's help.He was very patient and friendly, I have never found this type of service with any other car salesman nor dealership. I will always recommend him and Gary Barbera to any of my friends and family members.Overall I am very satified with my purchase and the service I received.John, thank you so much for all your help!

fharrold1249

Aug 10, 2012

I've been coming to Barbera Autoland for a number of years and the service is excellent. The manner in which they interface with their customers is always friendly and in a professional manner. I recently bought two cars at this dealership.The Jeep compass and the Ram and I'm extremely satisfied with both vehicles.

latashapeterson

Aug 9, 2012

Since I 1st came to Gary Barbera with my last car I have always gotten GREAT customer service! That's what brought me back in March when I purchased my new car!!! Every employee I have ever dealt with are always smiling & making sure me & very customer is being helped & serviced as best as possible! Keep up the GREAT WORK!!!

Whitmanmike

Aug 2, 2012

The service and selection at Gary barbera on roosevelt blvd was exceptional from the young lady offering popcorn to Mr. John Pagano, who assisted us with the sales end of our experience. From the moment we entered the dealership we were treated with respect. We felt the staff was interested in our business and Mr. Pagano was especially helpful and courteous throughout the entire process. We whole heartedly give John a TEN in all aspects of our experience.

renie139

Aug 1, 2012

Great place!!! It was easy to purchase the car and it was easy to bring the car in for service. everyone is wonderful and nice and always helpful.

john kaloudis

Jul 30, 2012

i was undecided between the sienna or the caravan and the salesman allowed me to test drive it for an hour i liked it alot and liked the price even more

Mrskilgore

Jul 30, 2012

I had a great time selecting the vehicle I was interested in. Doug was a good salesmen. He was very friendly and worked a good deal for my trade in. Patricia was also very clear and persist on explaining the loan and how the process works. I would recommend this dealer to any one. This is the third vehicle I bought from this dealer.

gmkeen

Jul 29, 2012

Overall I was satisfied with the deal. I love the car. If I was to look back, I wished I would have gotten more for my trade. But, that's my fault for not trying harder. John is a nice guy and we will recommend others to see him if they are looking to buy Mopar.

timnestor

Jul 28, 2012

Although Frank was very good in dealing with, the installment sales contract I initialy signed was wrong. They had the wrong price of the vehicle listed by $10,000 and therefore the monthly payments on the loan were wrong. It was my fault for not discovering this until I drove home to Delaware County and read over more carefully the loan note. I had to drive all the way back to the dealership and waited an hour before I signed a proper loan note with the right payments.I would still recommend the dealership and Frank as a saleperson to deal with.SincerelyTimothy Nestor

rubynell

Jul 28, 2012

The gentleman who waited on me was very friendly and when I asked about van service to take me home he contacted another friendly employee who took me home and also picked me up the next day to take me back to pick up my jeep. I was very satisfied with the service provided.

v cochran

Jul 26, 2012

the guys in the service department are always helpful.very professional in helping you get the best possible performance out of of your vehicle .barbera's is the bomb.

Magpie2332

Jul 26, 2012

John Pagano made buying my first car an enjoyable and exciting experience. He patiently showed multiple cars to me and walked me through which models would work best for me. John was incredibly personable and made me feel like an old friend. As a young woman without much knowledge of cars, I was incredibly thankful for his clear explanations of the models, available technology, and financing process. I am incredibly happy with my experience. I would recommend John Pagano to anyone looking for a pain-less, enjoyable, and comfortable car buying experience.

wart

Jul 26, 2012

Great Experience!Service scheduled timely.Service performed in a timely manner.Very smooth check out time. All personnel very courtesy.Total Experience was a pleasure!

Brutuspita

Jul 4, 2012

Great service made us feel welcomed. Showed us how to operate our vehicle took time to explain things. Joe was comical, enthusiastic, welcoming. The paperwork part took a bit of time we waited around for awhile. Staff always made sure we had water or popcorn

harisond

Jul 1, 2012

Friendliness....Walaa was an upstanding, upfront, and helpful guy. He seemed so sincere when purchasing my new Liberty Limited. I would refer friends an family to Walaa, when they purchase a new or used vehicle. Thanks so much. You are a great asset to Barberas.

jpolicastro

Jul 1, 2012

I have been a loyal customer for over 12 years I work for companies that should take the barrberra business plan.you raise the bar

kmn5774

Jun 29, 2012

Boy, the Best! Thanks Bryan and Giovanni and the helpful ladies who kept my wife(the boss) comfortable despite that afternoon heat! A pleasure and mucho referrals from us!

somergolf

Jun 27, 2012

Had appointment for first oil change. In on time and out quickly. Service department employees were all polite, friendly, and answered all questions I had.

kijent

Jun 23, 2012

I am from the Scranton, PA area and had broken down in the middle of the night in Philly. I had no choice but to have the car towed for service in order to get it back home. We left it at Barbera Autoland with a note and I came back to Scranton. When I called the next day to discuss the car Hector was so courteous and understanding of the situation. They had the car ready for me the next day but I could not get there until the day after. This was not a problem at all and again Hector was absolutely outstanding. I don't expect to be in Philadelphia any time soon but I highly recommend Barbera Autoland service. And thank you Hector for being so very gracious and going above and beyond.

jslanina2

Jun 20, 2012

Hector was extremely helpful and pleasant throughout my visit. He showed a yearning to help me out and have me leave happy w/ my car in good shape.

lpajamas

Jun 17, 2012

I bought a few cars at Barbers over the years and the experience was always great.The sale department is very friendly and always cheerful. The service department is also friendly. I own a jeep and go in for routine service every 3,000 miles. The atmosphere is always pleasant. If you wait while they work on your car they have fresh coffee and a women walking around offering bottle water, breakfast bars, popcorn, or pretzels. And its always free.

W3mil

Jun 17, 2012

I have to say that hector is a very kind helpful , friendly asset to your dealership I would continue to come to Barbras the whole staf is top shelf secound to none I love the way I was treated it makes me feel welcome .

staulcup

Jun 13, 2012

Everyone is Great,a very friendly place you take the pain at been at a service center. Everyone one say Good morning when they enter the service center. Thanks

2009blue

Jun 13, 2012

Shawn was the "very best" at service in all my years going to Barbera. Kept me aware of things at all times, unlike in the past (Frank) let me sit with no updates on my car and time frame of being done. Because of Shawn and the nice girl who made the appt. i'll be back. Please put Shawn in charge of my account!!!He helped me make it to my childs award ceremony, late (not the best seat in the house) but there in time to see her! Thanks

smpond

Jun 4, 2012

We gave the highest rating because at Barbera's they really do care about every person that walks in the dealership. We had the best possible experience!

Berlinda

Jun 2, 2012

I was truly impressed and very appreciative of the service I received during my visit. From the moment I drove onto the Autoland property, Hamid Ibrahim was most helpful! He did an excellent job explaining everything to me about the vehicle, listening to my concerns, and then seeming to come up with a plan which allowed me to purchase the car. He was patient and had gentle spirit which made me definitely want to recommend him to my friends who are also looking to buy a new car. He seriously made this customer feel valued. I was equally impressed by several other things at Barbera Autoland including the encouraging quotes that were on the wall of the room i was sitting in, the offer of hot pretzels, chips , water and, the other employees congratulating me on my new car. Its the little things like this that makes all the difference.

jdcarner614

May 27, 2012

we have been there 3 times for our cars every time we grt treated like family keep up the good work thank you the carners

mongoose911

May 27, 2012

My visit to Barbera's was the most pleasent auto buying experience I ever had. My sale person (Francisco) was Friendly and very knowledgeable. He answered every question I had and explained every step of my purchase. In the end, Francisco made a sale and I drove home in a brand new Town and Country.

kahouser

May 27, 2012

Everyone was friendly,curteous,helpful and knowledgeble. I would highly recommend Barbera to my family and friends. Gene Barbera was friendly and helpful and very professional. All the staff couldn't have been nicer. Thankyou very much!

Reese54

May 26, 2012

We are very pleased with the service you provided.I especially liked the Vehicle checkup list that you provided. The information was very helpful. Everybody was very helpful and courteous. We have owned 3 JEEPS over the years and the fourth will be purchased at Barbera's. Thank You again!!!

batreast

May 22, 2012

I went to this dealer for a new Grand Caravan. I bought the van I saw on the website, However they didn't tell me until I arrived that the van had a badly dented back door. They offered to fix it by ordering a new door and we could set up a time to have it done. After we signed the paper work and traded our car in they told us that now we could not have the van now they took it to fix it. They had now gone back on the agreement. Now with no choice I had to rent a car from them (I have a diabetic son and needed to leave for insulin) and the car they gave me was not a family friendly car, it was a small sports car. After all this trouble they told us we could pick the car up on Monday, this being a Friday evening. We did not get the Van until 10 pm Thursday night. To make it worse they did not match the paint on my Van, the new door on the back in an off color. They way they wanted to make up all the hassle was to say "I am sorry" And give me a free oil change. I would tell anyone to avoid this place at all cost, as you will be cheated and lied to just to get your money.

Tonieaustin

May 17, 2012

Hello my name is Tonie Austin, I live in Philadelphia toay was a joyful day for me because I purchase a new 2012 Crysler 200. My sales representative Mr. Douglas Gaddy provided me with great service, a great deal and he went far and beyond his work expectation to ensure that I left there today with a car, and for that I am very grateful. Be back there soon for my daughter new car.

somergolf

May 17, 2012

We were pleased with the 2012 Charger we purchased at Barbera in February, so we decided to see if you could help us again. Once again you had the best selection, and although the 2012 journey we bought wasn't in stock, you went out and got us one at a fair price. Salesman Walaa was very, polite, friendly, and helpful with any questions we had about the cars, and our purchases. Thank you again !

Garrison

May 14, 2012

Everyone was very helpful and friendly. They had the best selection of cars in my ptrice range. Dan and Matt were very professional! The friendly atmosphere starts at the top with the Hessert family.

Ralph Hyman

May 11, 2012

Great service, price on new car and best price for trade in. A pleasure to deal with Gene Barbera he really cares and it shows with his involvement with the customers.I recommend this dealership for your new car purchase and serviceRalph Hyman

car enthusiast

Apr 24, 2012

The best buying experience ever, completely satisfied. no hassles, met my price .

alewin2167

Mar 9, 2012

DO NOT BUY A VEHICLE FROM GARY BARBERA!!! They increased the price by more than $1,000.00 from my phone call to my visit in the same day. I got into a big disagreement with the manager there. Vince Cardone gave me one price and then when I got there they increased the sales price on me. They are a joke and they wasted my time. These sales guys and managers lie and look you right in the face and they will tell you otherwise. DO NOT BUY A VEHICLE FROM GARY BARBERA!!!

LeoOpacak

Mar 5, 2012

I just bought my new Chrysler 300C from GARY BARBERA. If you want a good deal go to them, and ask for the best sale rep JULIE THOMPSON. You will drive home in a new car with a smile on your face.IS GARY BARBERA THE BEST BOY WE ALL GUESSDONT'T FORGET TO ASK FOR ONE AND ONLY JULIE THOMPSON

Rich_a

Mar 1, 2012

Went to Gary Barbera Auto land only because they had a car that interest me,I used the internet to start. My salesman Joe Carr was fantastic, there was absolutly time no pressure to buy now. Matter of fact I believe this was the most enjoyable times for me buy without dealer pressure. Anyone looking for a Chrysler Dodge Jeep Ram,owes it to themself to at least visit the showroom.

veritasxd

Feb 19, 2012

I recently bought a Jeep Grand Cherokee from Barbera's Autoland. From the moment my dad and I walked into the dealership, Julie was so helpful and understanding. She told us everything we needed to know about the car. She made the process very pleasant and easy.We got a pretty good amount back for my trade in as well.Overall, I'm very happy I came to Barbera's Autoland to purchase my new Jeep. They have the nicest, most professional environment. Thank you, Julie for helping me get nicest car I've ever owned.

vicky2725

Jan 28, 2012

I recently purchased a new Jeep at Barbera's Autoland - without hesitation, they far exceeded my expectations. I've had my fair and painstaking share of new-car purchases in the past (through other various dealerships), this one surpasses all of my experiences by far. They gave me a fair number on my trade and paid the loan off promptly. The entire staff (sales/customer service dept/detailing/finance) was personable, courteous, professional, customer-focused...they are a great group!! I am a pretty low key person and not one to write reviews, but I have to give credit where credit is due...these guys treat you very well! Next time you're out shopping, give them a visit and see for yourself.

Ed Hanisco

Jan 10, 2012

From the time we walked into the agency, everyone was willing to help out with any help we needed. I asked for Walaa and the salesman said he would be glad to get him for us. Walaa, was very helpful in showing and telling us everything we wanted to know and see. I thought I may have had a problem with the car two days after I had it home. I called Walaa, and he told me what to do over the phone, which corrected the problem. It was something very simple, about child safety windows. Walaa told me any problems I think I may have with the car just give him a call and he will try to help me out anytime. I think he is a very good and conchious salesman. I am very pleased with the way he helped us, and so far we are very pleased with our new JEEP. Thank you Mr.& Mrs. Ed Hanisco

Mildred

Nov 21, 2011

The service representatives are very informative a nd helpful, lots of interaction about your vehicle.

Consultant

Nov 21, 2011

I got the car with a great price but the car was missing floor mats and I did not get them yet. Nobody contacted me(email or phone) to tell me when I will get the missing floor mats! Sam

Darla

Oct 31, 2011

Everyone was helpful and friendly. I purchased my 2007 Chrysler Town & Country from Barberas Autoland and continue to come here for vehicles and service

Gorgeous

Oct 26, 2011

Service advisors are very knowledgable, very honest and professional. They picked me up and dropped me off while they serviced my car, which was very convenient. Customer care is job #1!

Nancy

Oct 12, 2011

Had a great time buying a car. I've been married 28 years and bought many cars with my husband, and this has been the best experience. Joe was very helpful. We would recommend everyone here.

Miss Edy

Oct 5, 2011

I would recommend this dealership because the employees are very friendly and honest.They were willing to spend time even if I wasn't sure about what I wanted or if I was going to buy anything,

matthewmundell1976

Oct 4, 2011

This dealership was very helpful and friendly staff. John was great to work with. He was very knowledgable and answered all our questions without hesitation.

Franco

Oct 4, 2011

Very good selection on new cars great customer service

kruger13

Sep 19, 2011

One of the worst things I did in my life was buy a car from this place!!Sales rep stated there is nothing wrong with this car "I guarantee it, we go over these with a fine tooth comb". Well.. after feeling some clunking in the front end I noticed the whole underneath was smashed. When I went to confront them they said, oh well... we bought it from another dealer and they said they checked it out!!!! What??? so you dont check the cars you buy? you just throw them on the lot?? My mechanic said this wouldnt even pass inspection.. ugh.what a pain in the a**!Also, they stinking drill right into your damn bumper for their stupid license plate logo..Thanks for ruining a perfectly fine bumper... idiotsNever again.

Satisfied

Aug 26, 2011

My wife and I just purchased a new Jeep at Barbera's on August 25th and I would have to say it was a pleasent transaction from the owner down to the salesman, Joe Carr was our salesman and Frank Barros was the manager and I couldn't have been more pleased, they did everything in there power to get the truck I wanted and more...

Gina Huebner

Aug 20, 2011

My husband and I went to Barbera's with the family after many other dealers and found that this dealership was not only family oriented but was willing do make the best deal possible with our budget. From prior car buying experiences, I have dreaded the long waits in the dealership but our time spent in Barbera's was less than an doctors appointment from picking the car out to driving it out of the parking lot. It really was an enjoyable experience. As a highlighted note: When we were there buying our van, I counted 5 car purchases (they ring a bell when a car is purchased and greet the new owners) within the time spent there. That says a lot to me about the dealership and there family friendly service. We will buy our next car there without going through the process of internet buying and window shopping.

amgfapa

Jun 11, 2011

Stay far away from the dealership, I mean stealership. I brought my Jeep there three seperate times for the same problem, and they still could not fit it. On top of it all, they took off my custom license plate holder, which I paid extra for elsewhere, and put on an ugly Gary Barbara license plate. Like I would advertise such a terrible place! Plus the put holes in my bumper to mount their stupid front license plate. When I asked them, they did not even say they were sorry! I cannot state how far you need to stay away from this place. Never trust them to do anything right the first time!

winston11

Apr 28, 2011

I just purchased the chrysler 200 at the all new Barbera's on the boulevard! I walked in Saturday without my husband and I was helped right away. I definitely got a great new car, price, service and my two young children had a place to play while I was finishing up my purchase. This is a true family store and I give the new owners excellent marks!

swmiller488

Apr 27, 2011

I have been a barbera customer for a quite a few years and bought 3 cars there, i had my 07 liberty in for service recently because 2 of my windows stopped working,(this had happenened twice before), they told me there was a new repair to take care of the window problem and it would be no charge because jeep extended coverage.i also had a couple of other things taken care of. hector took great care of me and made the experience awesome, I highly recommend barbera service to anyone. great job, keep up the good work. thank yousean miller

amchale

Apr 5, 2011

Took my '06 PT Crusier for service of a bad headlight (rt). My neighborhood mechanic, with 42 years experience, told me he traced the problem back to a "controler module" of some sort that controls the cars electronics. He told me it was proprietory and would have to go to a dealership to get fixed. I told them I was only going there for the headlight and an oil change that was due. Much to my shock I was told of the critical front end problems that would have to be addressed since I could have a catastrophe if I drove it without the repairs. I needed to have the car since my job depends on it. Much to my surprise and anger, when I went to get it my bill was over $1400 AND THEY NEVER FIXED THE HEADLIGHT!!!! When I went back to my mechanic and showed him the bill he just kept shaking his head and saying "Wow".