Used Cars for Sale at Baxter Toyota LaVista in La Vista, NE

Laura

Jul 2, 2016

I have been coming to Baxter (performance) Toyota for service since I moved to Omaha 3 years ago. Since then I've regularly dealt with Jim and he always delivers excellent service. This last visit I was in and was greeted by a younger Hispanic man and he left a sour taste in my mouth. He was the most rude, pompous man I've ever dealt with in my life. This man felt the need to argue with me on everything I had to say when I was only trying to express my concerns with my vehicle. I was close to getting back in my vehicle and driving away until I saw jim walking from the back area. I will return to this service center, but I will no longer be pulling my vehicle into the center garage until that man has is anger issue dealt with. Baxter is an excellent company and has always been a tremendous help with servicing my car. Simply put, great dealership with a bad egg employee.

Laura

Jul 1, 2016

I have brought my vehicle into this dealership since I moved here 3 years ago. I've always delt with Jim and he has always delivered perfectly for me. This last week I came into the dealership and delt with a younger Hispanic looking gentleman who is easily the most rude, pompous man I've ever had a conversation with in my life. I had a couple small concerns with my vehicle and on every sentence I completed he felt the need to argue with me on the issue I was having or even with the way I felt. He made is obvious that my concerns were no concern of his. I will still return to this dealer, but I will not speak another word to this man and will only deal with Jim.

MHaynes

Jun 14, 2016

I bought a certified Rav 4 from this dealership 13 months ago and loved it! One week ago my Rav was totaled by an uninsured driver who had ran a red light. I returned to this dealership because of the great service we experienced one year ago. I am happy to report that they did not disappoint this time either! One week to the day after my accident they have me in a Rav 4 SE! Bill was our salesman and was very low pressure but was able to show us all of the great features of the newer Rav 4 SE. The finance department had us processed in one hour and were low pressure about offering the "extras". And we got a very fair deal! Thanks Baxter Toyota!

A CUBS FAN 23

Jun 5, 2016

I recently went to Baxter Toyota to look at & test drive, a well maintained 2006 Honda CR-V SE. Katie was there to meet me & we took it for a drive right away. She was pleasant & very knowledgeable about the vehicle. Her manager & support staff was very courteous & friendly as well. I did not purchase the CR-V SE, only because it was my first test drive of an '06 CR-V SE & it wasn't in my first color choice, on the exterior or interior. I told Katie what I was looking for, as far as options on this vehicle, and asked her to keep me posted. She has already emailed me back & she'll let me know when Baxter Toyota gets a well maintained '06 CR-V in stock, with my preferred mileage & color options.

Judy Erb

May 4, 2016

Extremely helpful and friendly. I would recommend this salesman to everyone. He went out of his way to make sure everything was satisfactory and I was happy with my purchase.

Very Satisfied

Apr 2, 2016

Courtney and Martin were great and very easy to work with. They both seem to go out of their way to make me happy with my purchase. "So Far-So Good" I really enjoy my Tacoma pickup, and hope to for many years to come.

kristina

Mar 30, 2016

Lexi was very helpful and overall a great sales lady!!!

Coach

Mar 1, 2016

The people at Baxter Toyota in LaVista, led by Henk DeBoer, were immensely patient with my "fine tooth comb" approach to selecting a vehicle. They accommodated my every request. I estimate that I put over 200 miles on their vehicles as I test-drove them. I believe I was given a great deal on price! Make Henk DeBoer store manager somewhere!

Sherm A

Feb 25, 2016

My wife and I just leased a 2016 Toyota Corolla from Courtney Vaughan at Baxter Toyota in LaVista and it was one of the best buying experiences we have had in years.we were in and out in no time.

KEG

Feb 22, 2016

We dealt with Hank DeBoer and was very pleased with the service. We had a commitment that precluded us from spending much time with Hank, but he assured us that we could return at any time if we had more questions,

demanding Tom

Feb 11, 2016

I recently leased a new Rav-4 from Baxter Toyota and worked with Hank DeBoer. Hank was really great to work with and was a big part of why we leased from Baxter in LaVista. He provided all information in a timely manner and worked with us closely and made the experience a win-win for us. We would definitely work with Baxter and Hank in the future and recommend their services to everyone.

Old guy Tom

Feb 11, 2016

Baxter Toyota and my sales consultant, Hank DeBoer were fantastic to work with at every step of the auto leasing process! Would definitely work with them in the future.

John & Kitty

Jan 13, 2016

We live in Kansas and drove all the way to La Vista, Nebraska to Baxter Toyota to purchase a 2015 Camary because they had the model and color we wanted. After coming to a agreed upon price they wanted to add a $279.00 paperwork fee which we refused to pay. After that was settled our salesman stated to my husband and I "Dont forget you have that 750.00 rebate from Toyota. All you have to do is make your payments on time to Toyota Financial for 6 months and you get a 1.9 % and the 750.00 rebate will be mailed to you." Those were his exact words. After 11 months we contacted Baxter in September 2015 and they said we'll check on your rebate and get back to you. No call back. On Jan. 12,2016 we called Toyota Financial were transferred to Baxter and got this answer " Oh we took that rebate off the asking price." That is simply not the way the deal went down and contradicts everything our salesman said. This was our 6th New Toyota. Will never do business with this dealer again and if you do better tape sales talk and get everything in writing. We intend to follow up with Toyota on this.

Brandon Bell

Nov 19, 2015

Had a great experience thruout the purchase of my Corolla, would like to thank Tony and Kellen for making the process easy!

Brandon Bell

Nov 18, 2015

Upon arrival at the dealership I was greeted with an extremely upbeat and friendly salesman (Tony Christiansen). He listened to all our needs about the type of used car we were looking for, within minutes he seemed to,know exactly what we were looking for and his extensive knowledge of used cars we were able to find what we needed for our hectic lifestyle!!! Being this vehicle was certified thru Toyota it came with extended warranty and great loan rates. We have since recommended Tony to many friends. Thans Baxter Toyota and Tony for making the process easy and fun! Brandon bell

Arlene R.

Oct 25, 2015

We recently bought a 2015 Toyota Corolla Sport Plus edition from salesman Dan Ostrom. .Excellent customer service from start to finish.The whole experience was no pressure and everything along the way fully explained to us.The whole deal was overseen also by two great guys General Manager (Joe Martin ) and Lawrence.We were treated so wonderfully that a week later we returned and bought another 2015 Toyota Sport Plus from Dan.We absolutely love both vehicles ! They are sporty looking ,great gas mileage,love the Bluetooth ,LED headlights,backup camera,nice roomy interior,and fun to drive.We would highly recommend this dealership,our salesman Dan, and the Toyota Corolla Sport Plus model.We certainly will buy future cars from this dealership!

Very Disappointed!

Oct 19, 2015

I am a fleet manager for 51 vehicles. We have Toyotas and they do need repaired but a 2014 with under 5,000 miles on it, it does happen. When the battery continues to die there is a problem. In April I took our 2014 Sienna in because the battery was dead. The service writer plugged in and said something got left on it should be fine. In May it took it in again for a dead battery I left it there picked it up the sameday. They gave me the invoice no charge and replaced the battery. In July took in to get serviced for the 5,000 mile check up. Found out at that appointment did not take our fleet card. In August took back to Perfomance because van would randomly not start. They kept for a week and said the battery was fine, just drive it more. Really!! What kind of answer is that!! I have a 2010 that is not driven til the weekend and even then its not very much but still starts. So now its October, I took the Sienna to Village Pointe they had it an hour said the battery was bad and replaced the battery with new. Never again will I go to that service department! I refuse to be treated the way a few of your service writers did. VERY anti-woman!

Rick R.

Oct 6, 2015

Not a very good experience. The salesman was nice enough , not pushy, answered our questions. We then were introduced to the sales manager. My wife mentioned a price to him on a used vehicle and he said that if he would say yes would we take it. I wanted a night to think it over and asked if that price would be good the next day. His response was that he did not play those games and he would honor that price the next day. Unfortunately, when I called the next day it was not the case. Unfortunately, even though that dealership is close to my house, I will never purchase a vehicle there ever. I proceeded to go to another Toyota dealership on Dodge that was very professional and got me into a brand new car for only a couple grand more than a 3 year old one at Baxter. (Something they never even offered).

RB

Sep 23, 2015

They put me and my family in DANGER. My truck had a recall for the frame, I took it to the dealership. They made some excuse that it was "not bad enough" to replace and told me if it gets worse to bring it back. It got worse - WAY WORSE! I took my child's car seat out of the truck it is so unsafe IMO. The frame leaves big rust chunks when I park, the frame around the gas tank has rusted off (scary) and frame sounds like it going to crack in half. I scheduled to take it back to the dealer, now they tell me your repair window has expired. xxx! I bring it in during the correct time frame and you refuse to fix it, now I bring it back and you refuse to fix it. This vehicle is crash hazard waiting to happen and I can't afford to correct Toyota's faulty frame(google Toyota frame recall). Guess I wait until it gets into the inevitable accident and sue Toyota and the dealership that said it was OK to drive! I've had Toyotas for ~ 20 years. If this is how they treat long-term customers imagine how bad they will treat you! I did purchase this truck from the same dealer. Toyota & Baxter = we don't stand behind our products or recalls!

thalmann.joyce1965

Sep 19, 2015

He was waiting when we arrived. Kind man. Made me feel comfortable. Met with us at the table outside when we could. I will recommend him to friends and family.

Amy Ruddick

Aug 30, 2015

This is my third lease with Toyota. I upgraded to a Highlander and am just loving it so far. Mike Miller and Bob Stienke were the people that helped me with my lease deal. That darn Mike had to leave early to vacation in Vegas so poor Bob got stuck with us. He was so kind and even brought our daughter M &Ms' to passive her since she was getting cranky. Sergio Rangel helped do our "official" papers and even let our daughter watch Mickey Mouse on his phone. I've never seen a place accommodate with a child so well. She was so tired and happy that she passed out face down on Sergio's floor while doing papers. Thanks Toyota!!

CaptainKirk

May 8, 2015

Not a pleasant experience. As soon as you park and get out of your car a salesman attaches themselves to you within about 1 second. The salesman we worked with (I forget his name) was very pushy. He talked incessantly for the entirety of the test drive, and asked a lot of personal questions. He also tried to pressure us to buy that day even when we made it clear we were not looking to do that. I will avoid this dealer in the future.

Liamp

Jan 14, 2015

These reviews that you have are not an accurate statement...give me a break. I have never had a good experience at this place and stay away from Clayton....HE is not honest!

Jenn

Jan 3, 2015

I totally recommend Performance Toyota. The customer service was great from all employees there and they were really friendly. When it came down to buying our vehicle, they were fair on their price. They went above and beyond to get us the exact vehicle we wanted even traveling to go get it. Michael Blazek was not only helpful and professional, but he also added humor to alleviate the stress that comes from making a big purchase.

BoyettCharles

Dec 28, 2014

When walking into Toyota Performance I was a tad frightened at the thought of getting a new car. All too often you'll feel pressured to buy a vehicle at other dealerships, but not here. John Morrison made me feel confident and assured I was getting the most wonderful car and deal. Thank you Toyota Performance!

panda2lady

Dec 13, 2014

This was the 5th time in 30 years to purchase a car on my own, and this was the very BEST experience I had ever. I purchased a Camry Hybrid in 2007 from Performance Toyota and decided to get another one in January 20, 2014. Mike Ficenec was the most helpful to me to select what I wanted, not pushing me at all, and made this experience fun with no stress to me. He spend many hours with me over a few day to narrow what I wanted on the Camry. We actually through this experience have become friends! I am letting my friends know that if they want to buy a Toyota , the BEST PLACE TO GO IS PERFORMANCE TOYOTA AND HOOK UP WITH MIKE FICENEC.

coffeelover1970

Dec 11, 2014

Purchased majority of our vehicles for our business through Mike Ficenec. He made the process very easy and would recommend him to other businesses looking to purchase vehicles.

JENLA

Dec 10, 2014

This is the second vehicle I had purchased from Performance Toyota at La Vista, Nebraska. I enjoyed very much working with Chad Anderson. He was very friendly and took his time to answer all my questions. Thank you, Chad, you are the best!

kate.carpender

Dec 8, 2014

I recently bought a Toyota Camry from Mike Ficenec. He was so helpful and patient with me while I decided between three different cars. He went above and beyond what is expected of a salesman. He has done follow ups to make sure me and my family are happy with our purchase. This was the best car buying experience I have ever had. I will recommend him to all my family and friends. It hard to find someone you can trust and really wants you to be happy. Thank Mike!-KC and kiddos

Tami Salinas

Dec 8, 2014

I again came to my favorite dealership and to my most favorite dealer to upgrade my daughters Corolla to a new 2014 Rav4. Mike has helped me with my previous 11+ puchases and has always been helpful, knowledgable, timely, and responsive to my needs. He works for the dealer this I know, but I always leave there feeling as though he has my back. He is simply the BEST!!

lusina.kavan

Dec 8, 2014

Michael ficenic is awesome. Would recommend to all my friends and family. And have to 3 so far and they all loved him. He is very helpful with any questions we had.

minh vo

Dec 6, 2014

Performance Toyota of La Vista went out of there way to make me feel like they wanted our business. The dealer in my town made it seem like we were a bother to them. We had to go back and forth on price a bit but we came to an agreement that my wife and I felt good about. Clayton will get our future business.Thank you.Minh

jackie.mcmartinmoore

Dec 5, 2014

My wife and I were in the market for a used vehicle and we looked at many different dealerships at many different models. We found a Lexus RX350 and my wife fell in love with it. I dealt with Clayton and he was the best salesmen that I have met and I will continue to deal with him when ever I am in the market for anothe vehicle.

Shayarene

Dec 5, 2014

I recently visited this dealership to gain knowledge on which car I should purchase. Chad Anderson helped me so much. He made my shopping experience so fun and enjoyable. Whenever I had questions, Chad was quick to answer them for me. Thank you so much for helping to make this experience so much more enjoyable.

Betz88

Dec 4, 2014

I appreciate the time Clayton Grice took breaking things down for me so I knew what I was getting into- no surprises. Great communication and no pressure.

Lovemytoyota4

Dec 4, 2014

Great experience, Chad Anderson was great. Very helpful and patient. Chad delivered the car and then called the next morning to see if we had any questions. I will be sure to recommend this guy to everyone.

Bob Phillips

Dec 2, 2014

I set up an appointment to look at a Toyota Tacoma truck. The salesman was 25 minutes late for that meeting. When he did show up he had the wrong truck. I called him before I left to make sure he still had the truck. He was not in and I left a message to call me and he never did. I did get a call from the used car salesman. He told me that they sold the gray Tacoma. I told him I was looking at the dark gray truck. He said that they had a black truck but it was really dark gray. I told him it was a 2013 truck and he said that must be the truck. When I got there it was a 2012 black truck. I told them that was the wrong truck and they said that it was already sold. I told him that is why I called to make sure they still had the truck. He said let me look. We went inside and was told they had a gray truck but it says black. We went and looked at the black/dark gray truck and it was a black short bed. A wasted trip that could have been prevented. Poor communication on the Used car manager part and on the salesman part. Very poor way to run a business.

max.mayfield.5

Nov 29, 2014

I have always hated dealing with new car dealerships until 7/14. My 2014 Camry purchase from Performance Toyota Lavista was the best car buying transaction I have ever had! Clayton Grice was not only knowledgable about the vehicle, he dealt in good faith and gave me one heck of a deal!!! Performance Toyota +Mr. Grice= positive/flawless transaction at an unbeatable price!! Just remember best PRICE rymes with GRICE!!!

Sm

Nov 27, 2014

Clayton Grice found exactly what I was looking for! He took a lot of time and effort to find the car with the color and options that I wanted. He was very professional, demonstrated a lot of patience, and was very friendly. I was happy with the deal I got thanks to Clayton.

david-brandi

Nov 26, 2014

Clayton Grice is an amazing sales associate! He will work his tail off to help you get what you want. He is patient and works with you in finding something when you have no idea what you are looking for (Like me).

djr0117

Nov 25, 2014

Thank you Clayton Grice for helping me through the experience of buying a truck that I love! Clayton was patient with me which is important as I tend to change my mind throughout the process. He was generous with his time, never making me feel rushed and always following through with my concerns. Your manager Nate is good at his job too.(almost too good)

bbcsunshine

Nov 24, 2014

I'm a pretty difficult customer, and very indecisive, but Kevin was very patient and listened to all of my concerns. He let me try out just about as many vehicles as I needed to and didn't push me into purchasing any particular one. From my experience, I was worried about just how long it would take to make the deal but it went by surprisingly fast, even the financing portion! Will certainly be doing business with him in the future!

megyn

Nov 24, 2014

There is a friendly environment at this dealership, without the employees seeming pushy. I had a great experience buying my new vehicle from Mike Ficenec. It was a seemless process. Plus, it doesn't hurt that he's "easy on the eyes."

perad

Nov 20, 2014

I was in the market for a new Avalon, found one at another dealer, contacted them via internet sales and was contacted by a salesman. I advised him that i wanted to make an offer on the car ,he seem disinterested and told me he was going to be on vacation the next day and he would give me a call the following day. Unbelievable! I did make a cash offer and he came back with a higher offer which I declined and then contacted Performance Toyota via the internet and described the car I wanted and my cash price offer. Clayton Grice got back to me immediately and accepted my offer. They did not have the exact color, but I directed him to the other dealer and they acquired the car.I was very impressed with Clayton"s professionalism and quick no nonsense response to my inquiry. I would certainly recommend him to other buyers. I do have a few post purchase regrets: 1. I intended to pay cash, but inquired about a lease and decided to lease the car. I don't believe the lease deal was as attractive as the cash offer and I should have negotiated the terms. But that mistake is on me. 2. I initially purchased the GAP insurance option and changed my mind the next day and called the finance dept to report that. They failed to return my call for a couple of days and when I contacted them again I was upset to learn the refund would be tacked on at the end of the lease. What a crock and not happy at all. Three years later I receive a refund.Anyway, it is a great car and I learned a lesson. Keep emotions out of the buying process and pass on the add ons.Doug P

Dewittdan2

Nov 17, 2014

I went to John Morrison at Performance Toyota Scion to help my 18yr old son get his first newer car on Saturday and John came through once again! My son got a 2006 Scion Xb that he loves for a great price and they gave him more for his trade then I think it was worth! We have purchased several cars from John at Performance and he always seems to go above and beyond every time. I will always recommend John if anyone I know is in the market for a vehicle! Thanks again!

Beverly M

Nov 17, 2014

I visited the Lavista Performance Toyota, to help my mother look for a new car. She wasn't sure which car she wanted. The sales associate Kevin, greeted us , gathered information on what my mother needs we're, then continued to spend quite a bit of time showing us options. Although no car was purchased that day, we will be back in February for purchase. Easy, non pressuring experience! I recommend this place.

dlcg

Nov 15, 2014

I recently purchased a vehicle from Performance Toyota, love my new car. Abe Garcia was great! Very helpful and courteous. Definitely would recommend going to see and buy a car from him.

FarooqMD

Nov 14, 2014

We bought a 2014 camry in January and were treated very well. My wife and I shortly after became pregnant with out third child and were forced to upgrade. We shopped around to village pointe and bellevue just to be sure we were at the right dealership. One of the dealerships didnt want to discount the Sienna and the other we felt was neither knowledgeable or pleasant to deal with. We just want to thank the 2 salespeople we worked with. Abe thanks for showing us the van he did great and Justin for help in us through the financing and helping us get as close to our budget as possible. If anyone is reading this Performance has our vote and the service department is just as straight forward and easy to deal with as the professionals on the showroom. Be ready paperwork takes some time!

TTE2014

Nov 3, 2014

If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I came in for a simple oil change and they came back with over $700 in estimated damages that they recommended to be fixed on the spot. Skeptical, I traveled to a different shop my parents have trusted for over 25 years and they found nothing wrong with my car. They explained since the economy has slowed, many dealerships have been adding on additional charges where they can to boost sales. I feel this dealership took advantage of my status as a younger woman with seemingly little knowledge about cars, to earn extra cash. Ladies, be wary of using this dealership and seek a second opinion on big ticket fixes. While they seem like a friendly group, their ethics do not seem to be aligned with the Toyota business model "to attract and attain customers with high-valued products and services..."

Aimetuster

Oct 3, 2014

Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be given by anyother dealers in Omaha. I am totally satisfied buying the car from this dealer. Staff Abe Garcia assisted me throughout the process and explained well about the car.

notneeded

Sep 16, 2014

They lie on the valuation reports. In fact when I caught them listing options for the car that it did not have they apologized and acted embarrassed, but the car is still here with a sticker price that is $4,00 over book value on it for the options it has, and they are also still listing the car with those nonexistent options here, you know they are crooked. So it would be one thing to claim it was a mistake, quite another to have that mistake pointed out and continue the lie.

lacknerclan

Aug 26, 2014

When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was supposedly an easy fix. The salesman that we purchased from left Performance and went to another Toyota dealer. When we attempted to get them to fix problem we were told that they had no recollection of this and would do nothing. We purchased two cars from them in one month. We will never go there again. We will now go to the dealership that our salesman is at. Extremely disappointed!!!

klb27

Jul 15, 2014

I went in about a month ago to test drive the new Highlander. I brought my two children along but not my husband. The test drive went well and my salesman was very informative about the car. When it came time to negotiate they gave me an outrageous price and a crap deal for my trade in. They didn't even want to think about coming down/negotiating, I was truly offended. They treated me like a dumb woman. I then went on to a Ford dealership and a Dodge dealership and was treated way differently. They ACTUALLY worked with me and were both WONDERFUL to deal with!! I ended up purchasing a Durango. Sorry Performance, you missed out on a sale, I was truly serious about purchasing a new vehicle.

Mike

Jun 7, 2014

The sales side is definitely not the caliber of the service side. After a follow up call from service for the problem we were having we decided to trade in our 1 year old Sequoia. The inventory manager called immediately and offered to make it right and wanted to earn our business. After that I called but interrupted a meeting. Two days later- no follow up call since they were busy with the end of the month followed by an apology 2 days later sent by someone else. Finally, I thought it would be better to stop in. He ignored our page and a salesman that knew nothing of the situation tried to help. After an hour they shot a lowball trade in value based on regional wholesale auctions that completely wasted my time. Never again. You would think that trying to spend 60K on a new car would get you a little follow up and some decent service. Not here. We will go back to Bellevue or Village Point.

brown1939

Apr 28, 2014

I have to say after buying over 15 new cars over the last 40 years including one from Performance this was the best experience yet Bob Steinke is a real pro and a pleasure to do Business with. He even came out to my house and helped me getting my garage door opener to work

Bernice " toyota gal "

Mar 11, 2014

Performance Toyota has great customer service. Would go there again when I need another car but I think this car will last me. I bought a used 2010 Toyota Corolla LE and I just love it. I'm glad I came to Performance Toyota great customer service always. Bernice R. Toyota customer forever. Omaha.

amberly14

Feb 18, 2014

Still have gotten no where with this months later- I filed a complaint- talked with Mike he offered me a 500 dollar rebate (even tough they ripped me off over 2500 dollars- but he says it isn't their fault- not their intention to rip me off)...they closed the complaint and said they sent me the rebate- which they never did. They are unbelievable- this was our 5th vehicle through Performance- and our last!!!! I have spent so much time on the phone being passed back and forth and getting no where. This dealership takes advantage of young women and does not live up to what they promise.

Notachump

Oct 27, 2013

negotiated in bad faith; regressive bargaining; quoted a price "to go" meaning a final price, then added "documentation fee" at the last minute, which added $279 to price. Also did not report needs for repairs that were identified by inspection

Paul B

Aug 29, 2013

James Colombi and staff did a great job finding the perfect lease for my wife and I on a Highlander. The process was smooth and easy. He made sure that we got what we needed from our van to get us into a lease.

Lynn S

Jul 31, 2013

My family has purchased 4 cars from this dealership, and we have all been extremely pleased. My recent purchase was made very easy due to a great salesman, Sunny McIntosh. He was knowledgable, helpful and sincerely interested in making sure I found the car that was right for me. I recommend working with Mr. McIntosh!

BT

Jul 14, 2013

We had a great experience with buying a truck from Performance Toyota. Rolland "Sunny" McIntosh was very easy to work with. He followed through on what he said he was going to do. He was great! We would definitely work with Sunny again and recommend others to work with him too.

Bobbi9

May 23, 2013

Mike F. was so easy to deal with... And I love my new Rav4! I would highly recommend the Lavista dealership. The new body rocks!

Kathy B.

May 20, 2013

My husband is a very thorough, very particular (even picky) shopper and can frequently test a salesperson's patience as he works in sales as well. My husband will study the market and can sometimes take months before he will buy. Mike has always been very patient with my husband and keeps in contact. Mike watches for the type of vehicle my husband has been shopping. He answers all of our questions and is very knowledgeable about the vehicles. On a recent test drive, Mike put up with my irritation with my backseat driver husband with humor and calm. As a consequence, we have bought three (at least) Toyotas through Mike at Performance even though my brother worked at a Toyota dealership in KC during that time period. (We are very much a Toyota family.) We would like to thank Mike for his help and professionalism and hope to continue to use Mike's services at Performance Toyota in the months and years ahead.

Liz

Apr 26, 2013

I had a great experience buying a car from Performance Toyota. John Morrison was very kind and helpful and kind. He was great! I will be defiantly telling people to go to buy from him, and I will be going to buy from him again!

Examples: "JanetDC", "sportsfan"

Jan 17, 2013

Went to this dealer to buy an used car. Manager in the finance department doesn't treat customers properly. No courtesy shown and was very sarcastic. Very disappointed with the whole experience. I don't recommend anyone to buy a car from this dealer unless they change in the way that they treat their customers.

Tim Dorram

Nov 19, 2012

It was as painless as possible and I got the car I was looking for. This is the second use toyota that I have bought from this dealer.

phillip.falchek

Sep 13, 2012

They went above and beyond to put us in the exact car we wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I ever spent!

Toyota

Mar 4, 2012

We live in KC and chose to purchase from Performance as they secured the vehicle we wanted to purchase for the right price. Nate, the sales rep, did an awesome job. Customer service is extremely important to him, and he communicated with us effectively throughout the entire deal. We would definitely purchase another vehicle from Nate and Performance in the future.

robomahane

Jan 18, 2012

Since purchasing my Camry in 2005 (one of my best purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by myself). The one thing that separates this dealership FROM ANY OTHER IN OMAHA is that you can TRUST THEM. They do not try to sell you on extra stuff or talk you into anything that is unnecessary (although they do take the time to explain things that are on the horizon and the cost associated for future planning), which is refreshing from every other auto shop I have been to. I recently had my radiator replaced and transmission worked on and the service manager actually took the time to take photos of the problem and work being done. Where in the world do you see that happening in Omaha? Is their hourly rate higher than their competitors? Sure. Someone will always do it cheaper. But this is Toyota and their staff KNOW the Toyota lineup better and go above and beyond to get you in, fix it fast and do it right. Worth every penny in my humble opinion.Rob - Omaha, Nebraska

Natal

Jan 18, 2012

Bought a 2011 Prius III from this dealer on 1/10/12. The salesperson was friendly. We opted to lease the Prius and was convinced by Finance that we should sell our 2009 Corolla outright to the dealer since we owed nothing on the car. We were told that we would have no problems in receiving our check since nothing was owed. The check was supposedly cut on the 11th, it is now the 17th and have not received the check!! Numerous calls have produced nothing. THey have the car and we have zero.

KJHOUS

Dec 27, 2011

Our salesman, John Morrison was great! No pressure, no haggling, and he got US a great price. (We had been car shopping for a few weeks and had done MUCH price research on the web, so we knew it was a good price.) He also made sure that everything on the used 5 yr old van was fixed so it was in near new condition - did far more than I expected they would for a used vehicle. The dealership didn't have some of the parts in stock needed for repair, so we had to go back another day (we live out of town). That was my only reason for the 4 star rating on repair instead of 5.

Bruce

Dec 26, 2011

I went to performance Toyota in Omaha on a recommendation. Kelly Andersen was extremely helpful. The dealership itself worked with us every step of the way. Started by looking for a used car and bought new instead. Kelly made it so easy.

Sarah

Dec 21, 2011

They took great care of me! Very friendly and very helpful. Will recommend to anyone and everyone!

jacket111

Dec 12, 2011

I made 2 trips to this dealership, the first trip was to test drive a Camry, the second trip was to actually discuss the price and the paper work. When we managed to start looking at the numbers, I informed the sales rep and his boss that the car was 5K over my budge, and I would have to take the weekend to think over my options and my finances. The sales rep informed me that the dealership was having a contest that day on who could get the most deposits down, and tried to convince me put a deposit down for a car I already couldn't afford. I told the sales rep I'll get back to him the following week after I thought about it. The whole time we were discussing the price I personally felt both the sales rep and his manager were both pushy and also undermining my intelligence, needless to say I was happy to get out of there.The following week, the sales rep calls me asking if I thought about the car, I politely told him that I wasn't interested anymore and I found a car that was in my price range, he then said, "unbelievable" and hung up on me.I ended up going to a KIA dealership to purchase a G6. Luckily, I had the nicest sales rep there who actually LISTENED to me and my budget. If the Toyota sales rep was nicer on the phone I might recommend this location to others who are looking for a car, but because of how he handled the final phone call, I will not recommend this location when searching for a car.

scottdurbin

Mar 26, 2011

They made my experience great! John is a very honest guy. He listened to me, helped get me what I was looking for, got me a deal that fit my budget, and got me in and out of the dealership very quickly. They also traded my winter tires out and included that in the deal.

macktack7

Mar 21, 2011

We just bought our first vehicle from a lot for the first time after 11 years of marriage. We were very aprehensive of the process, but left feeling great. Mark was very informative and after giving him our criteria, he showed us numerous choices that fit what we wanted. Once we settled on the one we liked best, he really helped guide us in deciding what extras we wanted. We would not only go back to this dealership, but we would also request Mark to help up find what we needed. After the vehicle was purchased, we had to return for detailing etc. and the vehicle looked great and was finished even before promised. We are very happy with our purchase and experience. The only issue we ran into was we had trouble reaching financing later on due to some changes in financing staff, but those issues were quickly taken care of.

MIKEWOODSON

Feb 25, 2011

I HAD HID LIGHT PROBLEMS ON 2009 AVALON LTD. AND TOYOTA HAD A SERVICE BULLETIN OUT ON THIS PROBLEM WHICH PUT REPLACEMENTS IN A BACK ORDER STATUS. SCOTT STAYED ON TOP OF THE PROBLEM AND KEPT ME INFORMED OF ANY PROGRESS AND PERSONALLY MADE SURE ALL THE PARTS WERE IN AND THEN CALLED ME TO MAKE ARRANGE TO INSTALL THE NEW UNITS. THIS IS A GREAT DEALERSHIP TO HAVE YOUR SERVICE WORK DONE AT.MIKE WOODSONOMAHA NE.

csafranek

Feb 17, 2011

Of the three Toyota dealers in the area, I chose Performance Toyota mainly for their online inventory, compared to the others. I'm glad I did. I was greeted by my salesman John as soon as I arrived. Since I knew I wanted a Prius, he promptly brought one up from the lot for me to drive. Before we even started, he went over many of the features of the car, even explaining some of the technical aspects of the car. We then started the test drive. He answered all my questions without going overboard, allowing me to pay attention to my drive and the car itself. After I decided to purchase the car, John worked with me to get what I think is a decent price and a good monthly payment. It was a Saturday, and the dealership was busy, but they still took the time to make sure I was comfortable and asked if I needed anything to drink. They went over the aftersale options, such as rust proofing, paint treatment, ect. There was no pressure to purchase anything, which is always nice. The dealer was short a financial person, so the wait to finish the process was a little longer than it probably usually is, but, once again, they made sure I was comfortable, and stopped by often to apoligize and let me know approximately how much longer the wait would be. Overall,it was a very pleasant experience.

pmon123

Feb 13, 2011

February 13, 2011Dear Performance Toyota Omaha ,I just wanted to say thank you all for a wonderful experience, friendly atmosphere and sales team. We purchased a 2011 Tacoma Truck with the wonderful help from Michael Ficenec. The dealer had a lot of inventory and we really did not feel any pressure. Everyone was accommodating and answered all questions. Very, very, very helpful staff. We love the truck!!!!!:)Sincerely,Pat and Sue Mc. Omaha Nebraska.

miliki

Oct 4, 2010

The sales rep was VERY PUSHY. My wife and I felt a lot of pressure to buy. She demanded that I sign a handwritten piece of paper stating that I would buy the vehicle before all the details were agreed upon. We felt very uncomfortable. After going through this signature ordeal several times my wife and I walked out. It was a very stressful experience, one I will never forget. We then drove to Bellevue Toyota and within a few minutes of arriving we purchased a new vehicle without any pressure or stress! I presently own 4 Toyota vehicles, 3 are trucks and one is a Highlander. I will be buying another one with a few months for my daughter for college. I would highly recommend Bellevue Toyota.

Lithloren

Sep 2, 2010

After visiting several other dealerships, I purchased a used car from this dealership due to the fair pricing and the salesperson that I was working with. Everything he said that he would take of, was taken care of. Absolutely No Hassle.The salesperson, John Morrison, even delivered the car when it was ready. If, and when I purchase a another car, I will only buy from him, due to his honesty and his excellent customer service!

Ev Anderson

Jun 18, 2010

Circumtances led me to consider changing cars and I was contacted about the subject. Chad discussed various car models and options and the prices of the various models and the attractive financing and my new car payment (on a more expensive car) was close to my current car payment so it seemed like a good idea.

Blowwwww

Jun 18, 2010

I was looking to get out of my Honda and liked the Camry so I ended up at Perf. I had an overall good buying experience and would recommend my friends go to Perf Toyota and work with Chad Anderson. New car buying at a dealer is usually not something people look forward to but I would have to say this was an A+ experience.

jries

Jun 17, 2010

I have wanted a Toyota Highlander for some time. I was able to work with John Morrison to idetify the car I wanted. I was able to take it for a drive with my wife without a sales person asking me a bunch of personal questions. The process of arriving at a price was straight forward and, I think fair. It was an easy friendly experience from start to finish

kym107

Jun 14, 2010

This is the fourth car I have leased from Performance since 2005. I always have great service when I am there which is why I keep going back. I met Brandon when I leased my first car 5 years ago, and he was a huge help again. It's nice to go somewhere and have the staff still know you after that many years. I'll keep going back as long as the dealership still provides outstanding staff and amazing vehicles.

Joseph B. Hall

Jun 14, 2010

From the time he greeted us at the door, through the test drive, price discussion, and finally held the door for us as we left, Chad Anderson made our car buying experience much more enjoyable than I had ever anticipated. We had done our research and Chad was willing to listen to us and easily answered our questions, pointing out somethings we hadn't considered. We were often given time for private discussion. We felt no pressure only respect, and in the end both my wife and I feel we ended up with a very fair deal. Our entire experience at Performance Toyota was surprisingly enjoyable; from the offer and delivery of coffee and cookies by Patti Kurgan, to the discussion of after purchase products with Kevin Wamsat, and financing with Andy Singh. Even Mr. Fisher, the new car manager, stopped by to introduce himself and offer any assistance. We knew we were going to buy a new car, we weren't sure which one, or if it would be a Toyota. Performance Toyota answered our questions, removed our doubts, dealt with us fairly, and did it all in a most friendly manner.Joseph B, Hall

Bendon

Jun 14, 2010

Chad was extremely easy to work with. He was a no pressure salesman and was very knowledgeable with repsect to the car I was looking at.They provided a fair price from the beginning with no haggling. I would highly recommend both the dealership and Chad.

basket_case455

May 31, 2010

i recently visited this particular toyota dealership expecting to get the "run-around" i usually get when comsidering purchasing a new car. an employee of yours proved me wrong however, and i had to ask for his name so i could send a good review. James Kucera was very helpful and answered all of my questions to my satisfaction with patience and thoughtful insight. he was very friendly and informative. i will be buying my next vehicle from that young man, you can bet the golden ticket on that one son.

highlander20104u

May 31, 2010

I took my car in for service (2010 Toyota Highlander)and the service directer James Kucera had a smile on his face and was very anxious and eager to help me with whatever i needed or desired done to my vehicle, my car was handled with the upmost care and i was in and out without a hastle, i will only go to this dealership for everything from now on(even oil changes are very quick and they are guaranteed)!!!!

drusillaabigail

May 31, 2010

James was very friendly and gave good options on what needed to be done to my vehicle. The work was done great. in the timeframe he said and I have had no problems with my vehicle since they fixed it. The price I paid was worth it. I have lost no confidence in Toyota's quality.

pluto90

May 31, 2010

My daughter is getting ready to go off to college and I needed to know that her camry would get her there safely. From the moment I spoke with Mr. Kucera, he reassurred me that he would take care of all the details in servicing my daughters car. He answered all my questions with a smile and eased my nerves about sending my daughter down the road. I would definitely recommend going to Performance Toyota Service department and working with James Kucera. He is friendly, professional, and very concern about his customers!

kperkons

May 29, 2010

I used to take my vehicle to one of those quick oil change places for my routine oil changes because I was under the impression that the dealerships cost too much. Two times in a row I took my car in and they told me that I had moisture in my oil and I needed to buy this $40 additive or I would have major engine problems. I told them not to put the additive in, that I would think about what I wanted to do. They also said that I was due some other pretty high priced services. I decided that I wanted a second opinion so I made an appointment with Rusty, they took a look and couldn't find any evidence of what I had been told at the other place. He also told me that the other services that they told me I needed were not necessary at that time either. I now only take my car to Rusty, he could have followed their lead and sold me things that were not needed, I mean they already opened the door. I appreciate his honesty and value his opinion. It's a great feeling that I know my car is always in good hands with him.

crazy8

May 28, 2010

When I spoke with Brian Schmidt he took the time to listen to my needs within a short time he called me with everything I wanted. He did not miss a single thing I said. It was everything I wanted and more. While I worked with Brian he was very knowledgeable, professional, and it was a very relaxing calm sale. I was very lucky to get Brian as a salesman but my personal view of Brian is he is over qualified for a salesman position and would benefit Toyota Perfomance more in a management position. Brian knows everything about this business from customer service to extended sales, financial, plus ideas to better a business. I hate buying cars I get tired of the fake 1/2 listening salesman and it is what is the most money they can make not what the consumer needs and I chose with the superior service the knowledge and everything Brian presented me with to buy from Toyota Performance. It was the most fun I have ever had buying a car. I walked away knowing every little detail nothing was left out. I just want to give a great big THANK YOU to Brian Schmidt for everything he did for me. When the time comes to purchase more car/cars no questions I know the TOP SALESMAN I will be going to with my continued business.

T_Rosso

May 27, 2010

I visited Performance Toyota looking to buy a vehicle. Rusty helped answer service questions about Toyota hybrid vehicles. He took the time to thoroughly answer all my questions. He is a friendly employee and an asset to Performance Toyota. Thank you

egangwish

May 27, 2010

I need some work done on my car and I wasn't sure where to take it. I called the service department and talked to Ryan. He was able to answer all of my questions and was able to get it in the next day. He was very friendly and courteous. I was very satisfied with the work done and my car drove as good as new when they were done.

jfrancis4

May 27, 2010

I called to make an appointment with Jimmy and he was able to work around my schedule to get my car in. I really appreciated his flexibility and customer service. He also answered all of my questions and made sure I was satisfied. I will definitely be back for work again.

carolynjhowe60

May 26, 2010

I have purchased two cars from Phillip. Now he works in the shop. Phillip tells me upfront what needs to be done and how much it will cost and I like that. If the mechanics find anything else that needs to be done Phillip comes the waiting room to talk to me about it. I save the coupons that Performance sends me and Phillip will look through them to see which one will best fit the service. I believe him to be honest and I trust him. I admire those quilities. Carolyn Howe

ethanbelt

May 26, 2010

Jim Was great to work with answered all my questions and called me back when asked. I will be asking for him on my next visit. I was very pleased and would recommend them to my friends and family. THe shop was clean and everyone was very nice.

kamiller

May 26, 2010

I brought my Jeep in to get some brake work done on it, and had a great overall experience. The reason why my experience was so great, is because i was treated very well by the representative there (James Kucera), was explained the whole process, how long it would take, and how much it would cost. Much to my surprise, everything that James told me, as far as pricing and the amount of time the repair would take, was very correct. I was very satisfied with my experience, and would recommend Performance Toyota to my friends and family. The employees were very polite, it took less time out of my day than I thought, and most importantly they were straightforward, honest, and I am very happy with my choice. I will definately be return customer!

sunn1200s

May 25, 2010

I have always driven s10 blazers, and I came across a really good deal on a 4runner, I figured either way I could make money on it by reselling it. I brought into to the shop to have it looked at and make sure there wasnt anything major wrong with since I want familiar with these at all. The service writer, James Kucera, was very helpful, and told me that he himself had one these 4runners, and expressed how much he like it. He told me some things I could look for myself and seemed to be very honest about possible problems that these vehicles may have, but for the most part they were minor..I respected his honesty escpecially being at a Toyota dealer..the vehicle checked out ok with only minor issues..and I actually ended up keeping it.

bmxpozer

May 25, 2010

I called up with a little problem. Twenty minutes later The truck was in the shop getting fixed And on the road an hour later. They saved my weekend. Also any other service I have Its No Problem bring it in, even on a Monday. All the guys there treat you good, all the time.

sean coleman

May 25, 2010

Jim Griffiths and Jim Fleek hepled me with the questions I had about Nitrogen inflation in my tires. I had never thought about using Nitrogen before, but now I'm a believer. The service drive was very clean and the gentlemen working that day were clean cut freindly guys.

bronco8000

May 24, 2010

Great personel service went the extra mile to explain the situation. Jimmie was very helpful and helped me save money getting the job done right the first time. I would definately recomend this location as well as point them to Jimmie for help. Thanks again ToyotaBrett Johnson

Emmak1

May 21, 2010

I have purchased 2 cars from Performance & had them serviced there as well. The staff is very friendly, knowledgable & always have my car ready when they say it will be. Ryan has been my personal service associate & is very professional & courteous.

toyotarules23

May 20, 2010

James did an exceptional job at informing us on the products we needed for our car. He made me feel comfortable with my car being serviced at this dealership! I had many questions for James and he answered them with confidence and helpful tips for the future. Would recommend doing business with James!!!

jreim11

May 20, 2010

I had the wheel bearing replaced in my pickup. I dealt directly with Mr. Kellams who gave me what I thought was a reasonable price for parts and labor. I was told it would take aproximately a week to ten days to be completely because parts delivery and other vehicles being worked on. Four days later I received a phone call saying it was done. I was very please with the work and how quickly it was done.

talsmallfoot

May 20, 2010

Very helpful and done in a timely manner. I felt completely satisfied with the work done. Everybody was friendly and kind. I never once felt overcharged or that my vehicle was not top priority. All my questions were answered and I will absolutely be back!

Kemler

May 20, 2010

Ryan Kellams always does an outstanding job. His cusstomer service skills are impecable. He is always friendly, courteous and professional. He knows and understands the business. I trust the recommendations he provides. I consider him an asset to Performance Toyota.

peteu46

May 20, 2010

Excellent service and work done in a very reasonable time. Price was right! The people were friendly, courteous and knowledgeable. They help step me through the process of warrenty work that had to be done on my 4 Runner. I will be going back to Performance Toyota for any service my 4Runner may need in the future.

zebra1550

May 20, 2010

I bought a 2010 Toyota Tacoma Doublecab 4X4 in November 2009. After six months of ownership, I had a list of approximately 6-7 minor problems that I wanted addressed. The biggest issue being that the rear leaf springs were bottoming out with a light load in in the bed. I figured that I would have to drop the truck off for a day, just to be told to bring it back once the parts were ordered, if the replcement was approved. I gave Performce Toyota of LaVista a call, and spoke with Rusty Roseberry. After listening to my list of issues, he went ahead and ordered the springs without me having to drop my truck off. He actually trusted the customer. I dropped my truck off once the springs arrived, and was even given a loaner vehicle to use, while the repairs were made. I received my truck back, to find that every single problem I had reported, had been fixed. I like to say that my truck is better than new now, since all of the bugs have been worked out. I've been a customer of Performance Toyota of LaVista now for several years. During that time, I've purchased several vehicles and had all of my repair work completed there. Even though there is another Toyota dealership that is much closer to my home, I still go back to Performance for my sales and service needs. I can't say enough good things about the dealership. Thanks Rusty and Performance for the great customer service!

oakley

May 19, 2010

This was a far different experience than I have ever had at a dealership service department. Rusty explained things thoroughly before any work was done and made sure I had all of the information needed to make a good decision about the work needing to be done on my Tundra. He was helpful and pleasant, what an asset to this service department. I wouldn't go anywhere else!

OMAHA82

May 19, 2010

This was the first time for me to lease a car. Brian, and the rest of the staff, made the experiance the most enjoyable purchase I have ever made. From the moment when I first stepped into the dealership they made me feel very at ease. Brian showed me several differnet models and even suggested a few cars that I would never had considered before. All of my questions where answered in a very honest and straight forward manner. Never was there a time that I felt uncomfortable, or pressured to buy something that I did not want.When it came time for me to do the paperwork everything was explained to me in terms that anyone could understand. They showed me a few ways to save as much money as possible. If you are looking to buy a new or used car in the near future, the first and only place you need to go is Performance Toyota in La Vista. Brian is great to work with!

npl1kbt

Apr 1, 2010

All the guys in the service department were very nice and quick to assist me. I needed a recall done on my Toyota Camry that I love and would not trade for anything. They did the work in a timely manner and even had fresh coffee and donuts. I think there are a lot of other dealers in town that could take some lessons in how to treat a customer.

aharris0116

Mar 31, 2010

Got an AWESOME price on my car and everyone was very easy to work with. They went the extra mile to work with me on my loan and were not a hassle in negotiating the price. Anything I needed, they helped me with. Oh, and Jimmy Griffiths is awesome!

mmccoy45

Mar 29, 2010

I bought my Toyota Prius in the Spring of 2005 and have put 159,000 miles on it in just about 5 years. Never a problem withe car, never a problem with the dealer, and never a problem with the service, in fact, I am on the 4th set of tires and ORIGINAL BREAKS!. OUTSTANDING in ever regard!!I would highly recommend this dealer to ANYONE!!Sincerely,Mark C. McCoy402-317-0507

tundra06

Mar 28, 2010

Dropped off my '06 Toyota Tundra SR5 for a 5,000 mile service inspection, including lube, oil and filter, tire rotation and to fix the right rear tire with a big ol' nail in it on 10/07/09. Paid $73.69. A couple weeks ago, while driving home, my right rear tire blew out. Come to find out, the right rear tire has a nail in the same exact spot and the same right rear tire as the one Performance Toyota fixed in October! Well it shouldn't be the right rear tire if they rotated the tires! I check the right front tire because I had this stainless steel stem cap on it before I took it in to be serviced. And there it was. After I get the tire changed in the rain and come home, I check the oil filter. Imagine my surprise when I find the Napa brand oil filter I replaced a year ago. So what did they do exactly I asked myself. $73.69 to park the truck outside? That's exactly what happened, much to everyone's surprise. Since I wrote this review, a public relations representative contacted me the next day, followed up by a phone call from Scott, Service Manager. Scott was very apologetic and offered several different solutions to remedy the situation, including refunding the money paid, plus a credit for future service work (hand delivered to my door the next day!) After speaking with Scott I am satisfied with his scenario that my pickup did not get serviced due to miscommunication between the mechanic and service manager and was mistakenly released to me prior to any work being done. We all make mistakes and I've made plenty. I've changed my initial bad review to a good experience, due to Scott's attitude and attempts to make this right, this is a perfect display of exceptional customer service when it's hard to come by these days.

sworkman8

Dec 19, 2009

Mike called me at work with an amazing lease deal on a Toyota Camry. After listening to the deal, there was no way I was going to pass it up. I surprised my wife with a new car for Christmas. Very nice! The dealership had everything ready for us when we arrived to include a big white bow on the car, which was in the showroom.

hlclark

Nov 30, 2009

When my Avalon needed service, I took it in to Performance Toyota of LaVista. Rusty took great care of me, giving me answers and information in a timely manner. He discussed all of my options with me along with pricing for the services we discussed. The wait time was minimal, and the work was performed as discussed with no problems. I didn't feel that Rusty was trying to sell me any unnecessary service,and the pricing was definitely fair. I highly recommend Rusty and will definitely visit him for any future service needs.

dpaulsenafp

Nov 30, 2009

I went To Performance to buy a new car. While I was test driving the vehicle I Was interested in, I noticed that there was a car that I had been watching for a long time on the lot. I was looking for a certain color and certain finish level for about 2.5 years. I asked if I could see that used car and the salesman who was helping me said "Sure!". It was exactly what I was looking for. We sat down and negotitiated afair price. I am extremely happy with my sales process and my vehicle. The financing process was smooth too. I WILL be buying all my vehicles from Joe Martin at Performance.

jasminjonsson

Nov 30, 2009

I had a wonderful experience with the sales people and the managers at Performance Toyota. They wwre very nice, welcoming, not to overbaring, and very informative! I recently had some service work done as well, and they were very speedy and i was pleased with my results!

alaakso

Nov 30, 2009

I have bought two Toyota's from this dealership in the past three years and always come to get them serviced here. I have never had an issue with getting help with purchasing or servicing my vehicles. The staff is friendly and very willing to assist with any questions or concerns I have. Overall I believe they do a great job and will continue to be a customer and refer people their way.

inmyeyesltj

Jul 10, 2008

This place is not that different from many other car dealerships, it takes a certain kind of person to sell cars and these guys fit that description perfectly. The staff seemed friendly enough, but i never sensed much sincerity behind it. WATCH OUT if you go over trade in values before you are ready to buy a car. The salesmen do NOT stick to their word. I was quoted $1500 for my trade in first time i was there, and when it came to paper signing time it was somehow only worth $500. (i had to fight for a long time to get it up to $1200)But, how much can you really expect from a huge dealership that would love your money...but doesnt really need your money. I only ended up purchasing from them because the car i wanted was no where in the state and they could get it in the fastest.Bottom line this place is worth a look, but maybe write down everything the salesperson says about money and values. these guys are sharks.

brcho

Aug 5, 2005

Terrible experience. My wife and I went here about 3 years ago to replace a small truck in for a x-cab Tundra. Wasted 2 hours there listening to their lies and when we finally got to doing the numbers. They would not budge an inch and all the promises by the salesman during the test drive and wandering the lot became a lost conversation. He "forgot" everything he told us. So we tried to leave, but they "lost" our keys to the Nissan we brought in. Never again will I ever go there. We ended up going to a Chevy dealer and purchased an used Tahoe instead, which we traded in for a minvan 3 years later.Don't waste your time here unless you like to be annoyed. Their salepeople stand outside near the entrance to the building like vultures and make you feel uncomfortable.