Used Cars for Sale at Ben Davis Chevrolet Buick in Auburn, IN

Katyorn

Oct 14, 2016

Great friendly service. Made to feel comfortable off initial phone conversation. Only bad thing to say was that they said my car had been filled with gas and it only had 1/8 tank when I pulled out

jbiz

Oct 11, 2016

I am a Soldier stationed overseas and this dealership sold (and shipped) me a 2015 Camaro ZL1 with a BROKEN TRANSMISSION with only 8,100 MILES! Literally, still under warranty. I had it shipped here only to find the car would not go when I stepped on the gas pedal. The GM, Joshua Allen, blew me off when I was broken down on the side of the highway.I was looking for assistance finding a dealer to take it in for service. He told me he'd assist me and NEVER did ANYTHING!!! Can you imagine? Such an unethical place to buy a car. TERRIBLE dealership. TERRIBLE! Your dreams of a new car will be shattered here!

Fordescape555

Oct 5, 2016

The dealership had good prices on their vehicles and they worked with us to finally get to the price we wanted on our trade in which was helpful.

hijack

Sep 22, 2016

I have dealt with Ben Davis the past 2 years and we have gotten 3 vehicles from them. My husband's truck, then I bought a 2011 equinox, which I loved. But then I decided I wanted to just lease a new car since I don't drive alot. They tried everything to get me a lease but couldn't, so instead they got me in my new 2016 Chevrolet Trax to buy. Which I absolutley love! There was no way I thought I would ever have or own a brand new car, ever, but because of the amazing staff at Ben Davis, I have one! A very special thanks to Shannon Hill and Beau Strack for making it happen! And the best part about it, is my husband goes in and deals with Shannon and Beau and I just come in and sign the final paperwork, which works out great since I have health issues. Thank you so much Shannon for getting me in the car of my dreams! I love it!!!!

Clinton B

Sep 22, 2016

I purchased from this dealer from out of state. Shannon did a great job with the sale by getting me all the information I request and even gave me a ride from the airport.

Xenophen

Sep 22, 2016

Cordial and courteous, the staff at Ben Davis were thorough and to the point when helping me choosemy car. I ended up with a lovely 2014 Camaro (White) which I absolutely can't get enough of. They have a super credit team who can find a deal for you, regardless of your credit from what I've seen. Give these guys a try, I do recommend them! A++ You guys. :-)Andrew Cole

Cody

Sep 18, 2016

Hit it off with Mike Hooser right away. He was easy to talk to and able to answer all questions we asked. Every employee we came in contact with greeted us with a smile and were very helpful. It was very busy the day we stopped in and purchased our vehicle; however Mike kept us company while we waited and was genuinely interested in our lives. Great job Ben Davis!

Gina Kittle

Sep 15, 2016

The salesman, Mike, and the finance guy, Hari, were great to work with! They answered all my questions and Mike has been available whenever I needed something. The reason I gave 4 stars and not 5 was because when I picked up the vehicle from the undercoating appointment, I noticed a bag I had on the back seat was tossed in the back. Normally this wouldn't be a big deal, but due to the other things I had back there, the bag was tipped toward the rear door and spilled when I opened it. I feel it was unnecessary to move the bag anyway, but it not being put back and then spilling was frustrating. Aside from this issue, everything was great.

Justin C

Sep 14, 2016

The vehicle needed immediate repairs. I was let believe it had an aftermarket exhaust system but turned out to be a rotten muffler. Both exhaust manifolds were cracked and needed replaced. Title work was not done in a timely manner.

Timbrook7

Sep 14, 2016

Sales person Mark was very professional, friendly and pleasant to communicate with. Also sincere about my needs. Mark went above and beyond to make sure I received the attention and needs that I was looking for. Mark is a top notch salesmen (even being a Marine) I am very pleased with my experience with Ben Davis.

dryfc

Sep 12, 2016

Did not visit with the intent to buy that day but the relaxed and informative guidance led us to a great decision and a very satisfying car-buying experience.

mabinaub

Sep 11, 2016

Jerry Shroads went beyond my expectations to help me change my mind, from buying a used car to buying a new car for less of a price. He was able to save me thousands in incentives to change my mind and buy a third new car from him thus far. Ben Davis is lucky to have him on their sales team, a definite asset to the dealership, if you want attention to detail and great customer service that comes with years of experience, see Jerry.He takes the time to make sure all his customers are fully satisfied one customer at a time.thanks again,

Thomas G. West

Sep 9, 2016

ALWAYS TREATED AS A IMPORTANT CUSTOMER. VERY PROFESSIONAL STAFF. THEY WERE WILLING TO LOOK FOR AND DID FIND THE CAR I WAS MOST INTERESTED IN BUYING.

James Wadkins

Sep 3, 2016

Like many people I have felt ripped off by car dealers, but I needed a vehicle. I told a couple that I work with my situation and they told me hands down that I needed to go to Ben Davis in Auburn and speak with Jerry. Although I had never been to Auburn, I did some checking online and found a used, 2015, Ford Focus. It had low mileage and gets 30 - 40 miles to the gallon (I'm getting 38 as of right now). Still, I was reluctant, but I went. I met Jerry and I immediately trusted him. And, although it was late, he stayed and I drove home with my new-to-me Ford that night. I got to say, "I love it." I love the bluetooth capability, the backup camera, but most of all I love the fact that I was able to walk away from a dealership NOT feeling like I was ripped off. Thanks Jerry. I'll see you the next time I need another vehicle.

Dr Bob

Sep 2, 2016

Excellent staff an d sales Department. Rachel Hainline and Shannon Hill were professional, courteous. and very knowledgeable on the Buick Enclave that we interested in and then purchased the same day. The process of purchase was surprisingly simple and the financial manager was friendly and also very professional and explained details in simple and concise manner. Mr. Hill spent a considerable time explaining the use of the technology and programmed the OnStar and Buick AP features into our IPhones and vehicle. In fact, Mr. Hill drove to our home and delivered a manual and papers we left behind which is "above and beyond" ordinary service.Overall, a 5 star experience! Recommend Ben Davis highly.

auburnbolinger

Aug 29, 2016

This is our 4th car buying experience at Ben Davis and all have been great. The sales folks always take the time to listen to our needs and help us find what we're looking for.

GinaS

Aug 29, 2016

Able to offer you what you need and want to be comfortable in the vehicle that fits you. Shannon and Harry are the best. Thank you again Ben Davis!!

Randy

Aug 25, 2016

From Jill getting everything set up to Cody working his tail off to find me a truck to Harry getting me to sign papers.. just a great group of people that I had great time working with. .. I always received great treatment and was made to feel at home while there..

hkroemer

Aug 20, 2016

I found my car on cars.com. I emailed to see if it was still available. I received a quick response and was then contacted by Jill Harris to set up a test drive. Jill was very friendly and helpful with the test drive. We came back the next day and purchased the vehicle.

Bill34

Aug 11, 2016

Salesman was great very professional! Finance department was great also! Customer service as a wholes was outstanding! Interest wasn't bad. Payments weren't all that bad!

Alanna Coffelt

Aug 8, 2016

I enjoyed my experience with Shannon Hill and Hari Luker. I found the car on their website, emailed right away, and I heard from Shannon within a few minutes. Shannon let me drive it to the office the next day. I wanted a pearl white car with a tan interior and sun roof. It was everything I wanted. The price was great and the car had been completely serviced before I bought it.Shannon got in the car with me to show me how to work the gadgets and off I went, very happy to have my car. Everyone was so friendly. A couple of salesman sat down to talk while I was waiting, and made the time go faster. Hari was so friendly and made the signing of the final paperwork very nice. He offered other services, but did not pressure me to buy. Alanna Coffelt

Jamie Dolsen

Aug 8, 2016

Probably the best experience I've ever had purchasing a vehicle. The entire staff was friendly and helpful. Couldn't ask for better dealership employees!

barb1960

Aug 6, 2016

Found my vehicle, they fixed a few things quickly, thanks. Was so happy with the selection and welcomed service. If your thinking about a vehicle check them out.

Dana Herman

Aug 6, 2016

It was a great buying experience!! Very helpful and friendly! Wouldn't hesitate to purchase our next vehicle there. I drove several different trucks and finally found the one I love! Couldn't be happier.

WuDiddle

Aug 4, 2016

Jerry was able to get me the perfect Silverado. I requested what I wanted, he found it within 2 days for me. The lease payment was the best out of 3 competing area dealerships. This is our second purchase from Jerry from Ben Davis Chevrolet. We will always drive from Fort Wayne to Auburn to work with this dealership.

Jim

Aug 4, 2016

I give this dealership a five star rating because they understand internet pricing and know that if they have the best deal they are gonna get business from all over the US and world. For the same vehicle I purchased another state over was 24000 in my hometown dealership and I purchased it at ben davis for 19333. Thanks again

Big DDD

Aug 2, 2016

I have been looking at trading in my vehicle for several months and have been stopping in from time to time to test drive a variety of vehicles looking for that perfect fit. At no time did I ever feel pressured to purchase or did I ever feel that the sales person (Eric) thought "oh, here comes that guy again". The bottom line is that I finally purchased the vehicle that I have been searching for. Top of the line experience!

tab123

Jul 31, 2016

My experience was great. John is a very competent and cheerful dealer that really seemed to know what I was looking for. The only thing I have to say is that on both occasions I was at the dealership, my time was wasted. Around 2 hours in total. I had to be to work both days and my paperwork wasn't ready and such. At 1 point I was just a few minutes late, and I know theres a process but I wish there had been a printer of all things at the other site so he could print it right there. With the dealership having been there so long, it would be very helpful to have the necessary equipment right at hand. Other than that I was given a great deal and a good experience.

Z Man

Jul 31, 2016

Went to Ben Davis to buy a new F150, had a couple dialed in for purchase, everything was a go. I was deciding on what color when a Chevy Z71 showed up from another dealer swap. I informed Shannon that I wanted one just like that one. He responded " No problem ", give me 5 minutes. Within 5 minutes he located one with better options and at a lower price. There was no bitterness or axity because I change trucks in the middle of the stream. I love my fords, but this Z71 is awesome. Thank you, a job well done

RAT

Jul 29, 2016

I found the car on the internet and drove 6 1/2 hours to see it. Doug Dodade kept in touch with me during the week to insure the car was still available and would be there when I arrived. Not only did he do that, but he was also able to get the car Certified despite being 5 years old, which meant the dealership could offer me an excellent Cadillac warranty with the car at a reasonable price. The only negative was the trade-in value that I got for a very clean trade, but the car I purchased was priced so right that it was a wash. I feel I came out ahead despite the low trade allowance. Thanks so much and there is currently a car in stock that my sister is considering. I would trust this dealership for that deal as well if she decides she is interested. I am very happy with the deal, and my purchase!

randystoppenhagen

Jul 27, 2016

Been working with Jerry at Ben Davis for over a week to buy my Wife a new car. We passed on some deals from other dealers after Jerry said he could get the car we wanted for the price we wanted to pay. He was unable to get the car we wanted, and the other deals at other dealers were gone. We decided to buy another car (different color, less options) for the price that was advertised on their website. After waiting over 2 hours to hear back from Jerry, he told me the price on their website was wrong and the "real" price was $4,000 more!!!!!! His Sales Manager Cody is the WORST!!!!!!!Never deal with Ben Davis, kings of the old "BAIT AND SWITCH" and "FALSE ADVERTISING".I like Jerry, and I am sure he did everything he could to get us a deal, so the blame falls directly on Sales Manager Cody Barney who even admitted it was his mistake, but would not make it right!

Kris Bodenhafer

Jul 25, 2016

Shannon, Cody and Joe were great guys to work with. After submitting through my bank for a loan and a dealership, Shannon called me and discussed over the phone how much he could help us out compared to other dealers in the area. We went in to see how true his claims were and are completely satisfied. Shannon helped us work through the nuances of buying a car from "out of state" and is continuing to work with us to make sure that we meet the California license plate requirements by searching for a front license plate bracket even after the sale has been completed and he is no longer under any obligation! Just fantastic how much he worked with us and continues to make sure that we are satisfied even at a distance of close to 2000 miles away! Thank you Ben Davis Chevrolet!

Tractor boy

Jul 22, 2016

Dealing went fairly smooth wasn't even expecting to buy a vehicle but found a good deal on a truck that is going to benefit me. Thanks for the help

Yukonman

Jul 21, 2016

Salesman was patient and great to work with. I was treated with respect even though I wasn't buying a brand new car. Price of vehicle and trade was fair.

carolync213

Jul 17, 2016

Mike was just as sweet as can be. If I asked a question and he didn't know the answer, he put in the leg work to find out. Overall very helpful.

Kay2016

Jul 13, 2016

After searching for a Ford Edge sport for months, I finally found the perfect one on Cars.com at Ben Davis. Best pricing around compared to others! I then continued my search but this time for reviews on sales people and this is where I found exceptional reviews on Shannon Hill. I contacted Shannon through email and he responded very quickly and within the week I was at the lot meeting Shannon and test driving the edge. Shannon was very professional and answered all my questions. His customer service is exceptional and made this experience buying a car very easy. I highly recommend him!Thanks to previous happy customers' reviews, I am too now a very happy customer! I also did the financing part with Joseph Conner and he explained all the paper work as we went through it paper by paper. He answered my questions & concerns. Was also very professional and exceptional customer service. I highly recommend working with him as well!

Scottie2016

Jul 11, 2016

Go there great place great people's great cars gave me a good deal on my first car 2016 at a great price I recommend anybody to go there..

Buickdriver

Jul 6, 2016

My sales person was wonderful. She was helpful and was not pressuring in anyway. The reason there isn't a 5 star is because of the finance person. Gave them a dollar amount for the payment also said $0 down. Got there to sign papers and they had it for us to put money down and had a payment $40 over the max. Then he came out with a payment $100 over what the max was. $40 may not seem like a lot but when you already are taking a higher payment it does. Then when we were ready to leave he miraculously came out with a payment that would work. If it wasn't that we would not have purchased the vehicle. The sales person is the reason that I will recommend and the only reason I will return.

fshoup2010

Jul 6, 2016

Incredible service, will be returning in the future to make another purchase for my wife, great sales team, honest car dealer, love my new car

Clhandy

Jun 29, 2016

I was nervous to be a first-time car buyer but Shannon and the staff at Ben Davis made me comfortable by letting me take my time to test drive each vehicle before choosing my car. Beau did a great job of explaining the ins and outs of coverage and repayment. Thanks!!

2Sandles

Jun 20, 2016

Explained throughly and found the car I wanted in a timely manner. Car ready to go and all questions and concerns answered and explained well.

nhansen67

Jun 14, 2016

My teenage son and I purchased a Pontiac G6 recently from Ben Davis and had a wonderful experience. It is rare to work with a car dealership where people care and there is no pressure. that is what our experience was like with Shannon Hill. When I know someone is looking for a car I will definitely recommed Shannon because I think he is a true professional who wants to do the right thing by people and I also feel that we got a fair deal for our car.

Robcherd1

Jun 13, 2016

Shannon just truly cares about his customers and doing a great job. Very comfortable atmosphere and everyone we dealt with was very professional. Our car was everything Shannon promised it would be.

Richard

Jun 8, 2016

We were very pleased with the dealership. They were very professional, pleasant and more then willing to comply with our special needs. We live some 90 mi. From the dealership and they were willing to meet us half way to see the car the first time. We liked it and then made a trip a few days later to the dealership to purchase the our very new/used car.

Brandy Kozon-Hatfield

Jun 6, 2016

Kevin did a fantastic job taking care of us. He really listened to our needs, got us into a great vehicle for a great price. We will definitely go to Ben Davis for future vehicle needs!

Jeep On

Jun 6, 2016

I'm in love with my preowned car, however I'm disappointed in the service I received, especially considering I came from out of state to purchase the vehicle. The salesperson was too busy and preoccupied with other customers/deals to ensure I got the best care. I expressed interest in 3 different vehicles and was supposed to be shown 2 others but was not. Once I gave my okay on the final numbers, he showed no further interest in me as a customer. If it weren't for Beau who walked through the Finance paperwork with me, I would be giving a lower rating.

Markshumaker

Jun 3, 2016

The sales and finance and management team did a excellent job in getting me the best deal and finding me the best bank that has a good interest rate that I can afford monthly payments

Oar_is_cool

May 29, 2016

Shannon was great to work with. Although we had a few mishaps, he made sure everything was made right in the end. He took care of us from our test drive until after we purchased the car. We recommend working with Shannon!

Scott Waters

May 24, 2016

Ben Davis had exactly what we were looking for in a 2010 GMC Yukon, our salesman Shannon had the vehicle all ready for us to test drive when we arrived at the dealership everything was as he discribed. I liked his no BS aproch and we got the deal done With no hassels!!!! I will be sure to tell my friends about Ben Davis auto and Shannon Hill it was a pleasant buying experience.

purdjd01

May 21, 2016

When we came in they had the exact vehicle we wanted ready to look at and test drive. Cody Barney and Kevin Whitacre treated us with respect and like we were family the moment we walked in. They gave us the best trade in value possible, much more than I expected. I would definitely, and have already recommended Ben Davis to friends and family for their next vehicle purchase!

mark

May 20, 2016

just bought a used 2011 saab 9-4x aero from Shannon hill at ben davis Chevrolet in auburn,in what a nice experience flew in from Philadelphia,pa to pickup car met at airport by Shannon driven back to dealership and finalized sales transaction simple short and no drama car was exactly as described could not have been more pleased

klh

May 18, 2016

Courtney was an amazing help and answered all my questions. I highly recommend going through her when purchasing a vehicle here. I was helped by multiple sales reps, but Courtney went above and beyond the call of duty to help this recent college grad get an amazing car at an awesome deal! Thanks again Courtney!!!

rece

May 18, 2016

Jerry was such a help with us finding our car at our price. Jerry was kind, friendly, and I would recommend him to family and friends.

Tundra buyer

May 16, 2016

I had been researching a specific year/make/model of a used truck, and found it at Ben Davis, priced very reasonably relative to the other places I had been looking. When I inquired about it online, I received an immediate reply from Courtney Lincoln. Through phone calls, email, and texting we worked out a deal for my trade-in, discussed the condition of the truck, and I drove home in my extremely clean used vehicle only a few days later. Courtney really went out of her way make sure I was happy with the condition of the truck, and continued to follow-up with me after the sale was completed. She truly made every effort to ensure this was a pleasant car buying experience. I would not hesitate to send my friends and family to Ben Davis to work with Courtney, Joe and the rest of the group there. It was certainly worth the short drive up from Indy to get such a great experience. Thanks! Pat

jennifer elkins

May 14, 2016

I had been looking and researching for about a year. I finally got to the point of needing to take the big step. I couldn't find anything local and didn't want to settle. After looking on line I found a few I liked& ended up with Ben Davis. I emailed that I was interested in what is now my truck. I was set up with Nick Walker, I couldn't have been given a better fit for a sales person. He was helpful with my questions and replied promptly with the info I had asked about. When my family and I were able to make the trip he was welcoming and available. When I met Nick and saw the truck I was confident it was the truck for me. Nick hadn't misrepresented the truck I was surching for. While I was in doing the paper work he sat and visited with my 3 kids. He won us all over, they couldn't stop talking about him. It makes a person feel good to see you can be treated like family when you have just met. I haven't bought a vehicle in 10years and all on my own this was a first. I would make the trip again and will let every one know where I was able to make my dream a reality.

Aaron1

May 14, 2016

I found this jeep online. I decided to call first thing In the morning about 820. The dealership wasn't even open yet (I didn't know the dealerships hours) and Courtney answered the phone. She was more than happy to help me even though her work day hadn't started. She answered all my questions and was honest about the vehicle. She addressed by concerns about the vehicles safety. Courtney was accommodating to my work schedule with the appointments I made for a test drive and for vehicle delivery. Courtney was more than willing to let me take the vehicle to our local mechanic about 30 minutes away for an inspection. We had a great experience st Ben Davis with Courtney Lincoln.

Dale number

May 11, 2016

I bought a car for $13,500 as a graduation present for my daughter. The dealer told me I had to buy insurance and I ended up spending another $3700 for car protection I don't need. My husband was going to buy a new truck but not now. The dealer did not do anything illegal but the pressure to buy the extra insurance made it a bad experience.

Truck buyer

May 11, 2016

The sales and finance team did a great job explaining what was going on and the options available to me.The pricing of the vehicle was very good as well. Overall it was a great experience.

Carranza's

May 9, 2016

A lot has happened in the past 12 years since we purchased our last brand new car! My little Saturn finally called it quits after 171,000 miles. We were not expecting anything exciting but Courtney made us laugh and worked a miracle - we are now officially truck people! Courtney worked her tail off, we kept telling her no. no. no. Then she called and told us to clean out the Saturn and bring her in because she had a surprise for us. We simply trusted her, she never gave up on us and we are so thankful for her spirit to keep going! We cleaned out the car with no hesitation, we just knew that she was going to hit it out of the park. I can't believe we are driving a brand new Silverado! We had a blast and so grateful! Thank you Court!! Thank you to the entire Ben Davis team that helped work our deal - excellent experience!

returning buyer

May 7, 2016

I bought this vehicle from Jerry who I knew before I purchased the truck. He was friendly and treated me fairly and was up front with all the information that was needed to make the purchase. I would say that it was a good experience.

hoenija

May 7, 2016

Although I bought a used car, I was treated with equal respect as a customer. I inquired about the car I wanted to purchase at Autotrader and was replied to almost immediately by the dealership. I was given a link in my email for directions to the dealership and contact information. I was late arriving to the dealership and it was almost closing time but the staff stayed past operating hours to make the transaction that evening, I am grateful as I drove a great distance to get there. Courtney was friendly and great to work with. They got me financed after hours while most banks were closed. They negotiated the price when there probably wasn't much room for them to bargain. They even washed the car for me late at night.

Jan

May 6, 2016

Randy, Cody, Josh and Jason did a great job getting us thru our trade and purchase of our new Buick. All of them were fair, friendly and responsive during a busy morning at the dealership.

Newhondaownerbecky2

May 4, 2016

After car shopping for 6 months I went to Ben Davis on recommendations from friends. Finally found someone who cared. Mike kept communication with me asked what I wanted and did not pressure. Upon arriving at our appointment he had cars ready for me to look at. Everyone was very helpful and explained all the details of my purchase. I would highly recommend Ben Davis. It was the best experience. They made sure I had a good experience.

Bj

May 3, 2016

Shannon was very nice and very helpful through the process and informative as well. We appreciated him working with us and being upfront and honest.

Daniel Foote

May 2, 2016

The whole process was fantastic. Every employee I dealt with was incredible at their job. From the second I walked in to the second I walked out, I had an enjoyable time.

JDM

May 1, 2016

I love working with Jerry Shroads, he was very helpful and not pushy. Bends over backwards to help me out. A great salesman to work with.

Forum6565

Apr 29, 2016

Courtney took great care of my mom. My mom hadn't bought a car in 17 years. She was nervous & unsure about what to get & Courtney put her completely at ease. I am recommending her & the dealership to all my associates & friends!

Dana Weller

Apr 27, 2016

We bought a car from them two weeks ago tomorrow and had a couple little issues with the body itself from previous owners... Didn't know it till the day we bought it and the following Monday. Not only are they taking care of the issues but completely covered the charges! I have never in my life delta with such nice, nonpushy dealers in my life. I highly recommend Ben Davis to everyone!! They go beyond the call of duty!!

ward9273

Apr 26, 2016

I was very pleased with my purchase experience from Ben Davis Chevrolet Buick. Mark Harris was great to work with, along with the warranty and other customer service people. Was quite apprehensive about purchasing a used vehicle, but your team took great efforts to assure me that it was a good choice and offered me options to help alleviate any concerns that I might have.All the people that I dealt with were friendly, professional, and answered any questions in a quick and timely fashion. The dealership even sent a driver to pick me up on the day of the purchase (a 110 mile trip - great guy by the way). When the time comes to purchase another vehicle, Ben Davis will be the first place that I call.Many ThanksWard

Sheryl

Apr 25, 2016

The Ben Davis staff made my new car buying experience enjoyable. I appreciate the relaxed atmosphere during what can be an intense new car purchasing process.

Kita

Apr 22, 2016

They are awesome people who had great customer service and will deliver your vechile in style. Thank again Ben Davis Chevrolet Buick. Keep up the great work. ????????

WL-Brian

Apr 21, 2016

From the moment I spoke with Nick on the phone, I knew Ben Davis was a professional, courteous dealership. When I arrived at the dealership, I was immediately assisted by Courtney. She was so friendly and professional, making me feel at ease. I test drove the vehicle I would eventually purchase, and again, Courtney was knowledgable and professional. Let me just say that the overall buying experience was top notch and very smooth. Courtney went way out of her way to make this a superior buying experience. Thank you Ben Davis team!

Cade002

Apr 20, 2016

Soon after arriving at the lot, Shannon Hill was quick to provide excellent service. Shannon listened to us as we explained the type of vehicle that we were searching for and he guided us to our new vehicle. After the test drive and inspecting the vehicle, Shannon lead us through the purchase (which I expected to be a grueling process), however he made it a quite pleasant experience. He even brought us a plate full of food after mentioning we were getting hungry. What a guy! I would recommend anyone to Ben Davis and especially to Shannon Hill for their next auto purchase. Thanks again Shannon, we love our new car!

AfricaHomeBound

Apr 17, 2016

I was LUCKY to be walking in at the same exact time as my sales woman, Courtney L. who greeted us and very friendly had asked if we were new to the dealership or spoken to anyone there. As I stated in my last email to her, if I had to deal with anyone else that I probably would not have purchased then. My friend and I drove from Mishawaka and were out all day looking for a used Hyundai and stopped on our way to Ft. Wayne. The whole scary adventure for me because I'm only in college and this my first purchase on my own was fast and most of all painless. She even helped me set service appointment and got my a key fob from Hyundai. I was blessed to have her, Beau, and the used car manager that day. Please let Courtney know how much she helped me and thank you Ben Davis for having her and my dream car!

mbieb

Apr 17, 2016

I was not planning on buying a car so quickly. But after talking to Mike he definitely listen to my needs and found what I was looking for. A very professional and dedicated sale men that will go the extra mile for you. That being said, there was high pressure to get financing with ford. But I already had a bank and was very clear that I am not shopping around for better interest. That when I was told I must not like saving money, what part of NO dont we understand? Maybe financing should take a lesson from Mike and learn how to listen to their customers! There was more than once did I felt disrespected by other employees. Would you yell across the dealership at a 70 year old man, probably no. Then why are you yelling at me?

azar8810

Apr 15, 2016

We came in to look at a vehicle we found online. Larry Dove came to help us and was very kind. He was a genuine person, not a pushy salesman that we have encountered in the past. He made the transaction very personal. The financing situation was not as pleasing. I was pretty clear that I needed the payment to stay at or below $300. He had me set up on $367 a month. He insisted that I take the warranty. I repeatedly told him that I did not want it. He just kept saying he didn't understand why I would do that. He said that it did not make sense and would be foolish. I honestly was ready to walk away and not buy anything. I felt like he was telling me I was stupid. I ended up taking the warranty in the end for much much lower that he originally offered but I was very annoyed. The Gap insurance that he sold me also was double the price it should have been. I refinanced the vehicle within 7 days for 3% lower interest, 3 months less payments and half price gap that gives me $1000 towards the purchase of a new car. I would buy from Larry again, but I would have my own financing in place.

collegebuyer

Apr 11, 2016

The team at Ben Davis was for the most part very accommodating, and I felt that they had the buyer's best interest in mind while taking the car for a test drive. They don't hide any defects with their used vehicles and take responsibility to provide good service.

CJL

Apr 10, 2016

I found the car I purchased online. I thought the price was very fair. Once I got to the dealership Larry Dove made the whole buying experience very comfortable.

Sales1

Apr 2, 2016

Nick was great a long with the rest of the staff. I'll bring all my friends and family to Ben Davis. Give that Nick a raise! Great sales person you have here!!

Sarah Mohrman

Mar 25, 2016

I never knew buying a car could be so easy and stress free. John Mohre made everything simple and hassle free. He made us feel as if we were his only customer. Everything was above my expectations. I will NeVEr buy a car anywhere else and have recommended him and this dealer to all my friends and family!

smitty

Mar 24, 2016

the internet stated that there was a 3,000 mile and 3 month warranty, but the dealership would not honor that, it was disappointing but went ahead and bought the car

Michigan Buyer

Mar 24, 2016

The dealership is great to work with and I appreciated their honesty during the purchase process. Jill Harris in sales was also great to work with and made the process enjoyable. I drove from Michigan for this purchase and it was worth the drive.

Subaru

Mar 16, 2016

I went through online to search for a Subaru and in doing so, I came across Ben Davis Auto. I found the perfect vehicle for the perfect price. I emailed the dealer and Shannon Hill called me back. He made the process so easy and everyone I talked to at the dealer was very professional and very easy to work with. They treated me like I was an very important person. I had the Subaru delivered to me in Louisville Kentucky. ( three hours away) Shannon made sure that the car was delivered to me before I knocked off from work. The delivery people were super nice. I absolutely LOVE my car and the whole buying experience.I will be a customer for life.

Warf family 2016

Mar 3, 2016

Steve Munger made purchasing my new vehicle a painless experience not what I had with other dealers thanks Steve you will get my business again

Mary 2014

Mar 2, 2016

I had found a 2014 GMC Terrain on CarGurus for 21,393. and it was on Autotrader for 21,073 contacted the dealer and talked to a Kevin he could of cared less about selling wanted me to pay $500.deposit I said I'm coming 3hrs away if I liked it I'd buy it ,never heard back so call back the next day ask for a women and Jill was helpful I drove in rain ,freezing rain,and snow got there 6pm she was very nice :I drove the Terrain ended up buying it ,this has got to be the cheapest dealership I've ever dealt with paid in full no financing, 1) no gas in it :ask do u get a full tank: answer, No 2) got a 30 day tag ask do u get a license plate cover? No you get a piece of paper which is the tag in a plastic cover with 2- screws the most cheapest it's nothing I've ever experienced in my 40yrs of buying a car a only my 2nd used and I would never go back or refer anyone was told I will call you tomorrow to make sure all went well and you liked it what a joke no call : I felt and wished I would of paid extra money and went somewhere else that was glad to sell to you they didn't care ,

Bob

Mar 2, 2016

John Mohre and Tom were very easy to work with. The whole process took no time at all. I researched reasonable prices on line and got a very fair price. this is the third vehicle that we've purchased from Ben Davis Ford and we are very pleased with the over-all experience.

Grenz,J10

Feb 28, 2016

Jill Harris was my sales person...very professional...no pressure..and made this experience awesome! Everything was explained to me...had me drive different vehicles and when I drove the Verano by Buick I knew it was what I wanted. My first new car!

review

Feb 24, 2016

Our overall experience with Ben Ford has been a great one. Very friendly and great people who are all willing to help you out with your truck buying experience. We live 3 hours from this dealer, so all our dealing with Tom was done over the phone or by e-mail. Tom was able to work with us to get us the Truck we wanted for the price we need to be at. When we arrived the truck was ready to go, all we had to do was sign papers which were all filed in and waiting for us to sign. The longest wait we had was waiting to see the finance guy this was only due to them having one guy that day (on a Saturday) because they had a call in of their other finance guy, something beyond their control. Our only thing we wish we would have had better experience was with our truck walk through. Jill, our sales person who was assigned to us as we did all this over the internet, did not know about Ford trucks. She informed us that she sold Chevy Trucks why they assigned a Chevy salesperson to us when we were buying a Ford was a bit disappointing. She did get us a Ford sales person John who did go over all the ins and outs of the truck. I felt bad for John because he spent the most time with us going over things. I felt John should have been assigned our deal and not Jill. Jill was very accommodating to us and very nice, and I am sure an excellent sales person for Chevy. However, when I buy a Ford truck I want that person to know their product.

Andrwcrtr84

Feb 23, 2016

One of the better experiences I've had at a dealership. Shannon did a great job helping find my new 2016 silverado. The rest of the staff was very friendly and helpful with all my questions.

EquinoxMaryHale

Feb 22, 2016

Shannon is very knowledgeable about vehicles and worked very hard to find the car that meets are requirements and needs. He answered all of our questions and if he wasn't sure of the answer he researched our questions and quickly and efficiently provided the information we requested. He was very patient and kind about teaching us all the features of our beautiful Equinox. He provides support whenever we have questions.

Healey3000

Feb 19, 2016

Overall a very pleasant transaction with Steve Munger as well as Joe Conner. I didn't have much dealing with Joe as I paid cash for the vehicle, but the time I did spend with him was pleasant. Steve did a good job presenting the vehicle, and was not pushy or abrasive as sales folk I have dealt with in the past. The only complaint I had (and a VERY minor one) was that I was "lowballed" on my trade-in vehicle to the tune of 1500.00, and was told the estimator made a "mistake". This however is a common tactic with all car dealers - I realize you guys are in this business to make a buck. After I pointed out the fact that I needed a certain figure for the vehicle I traded in, it was readily agreed upon with no hassle at all. As I usually equate the business of buying a new vehicle as a trip to the dentist, I can honestly say this was not the case. An extremely pleasant and stress free transaction , and I will definitely consider your dealership when it comes time to purchase another vehicle. In closing, I feel that I got a great, honest deal on the car - so much that I never attempted to negotiate a lower price - which is a first for me. Thanks again - I will be back.

JLHarris

Feb 15, 2016

The purchase of a new vehicle at Ben Davis Chevrolet was the most accommodating experience at a new car dealership I have had anywhere. Kevin Whitacre was very friendly and pleasant to work with and he made every effort to help me choose the perfect vehicle for my needs. Joshua Allen is also very knowledgeable in his area of expertise and was personable and accommodating as well.

New Buick Owner

Jan 30, 2016

I was very pleased dealing with Jerry Shroads and Joshua Allen in acquiring my new Buick. I felt that I got a great price on the Buick I purchased and the Cruze I traded in.

Paula Brenay

Jan 30, 2016

We bought a new vehicle from Ben Davis and we had a great experience with the whole team, friendly, professional, and outstanding customer service. Thank you again

sam87863

Jan 17, 2016

Being only eighteen years old, i wasn't expecting the best experience because i was always told not to with dealerships. I was wrong however, I didn't have a single issue with my whole experience. I had my parents with me the whole way but Nick Walker made me feel comfortable enough to buy a car without them. My first experience with a car dealership and I plan to be a returning customer in the future.

Mdyorky

Jan 11, 2016

I was told the car I was buying was a 2015 Chevrolet Corvette Z51 Stingray. It was not a Z51. I traded in my 2012 to get a Z51 and found out 4 months later it was not. There is no easy way to tell if a newer corvette is a Z51 so I took the dealers word for it. When I contacted them about their mistake I was ignored. I was even willing to negotiate but 4 months after the fact and the cars value dropped 19K. They obviously did not want to take blame and in other words I was out of Luck.

maca8

Jan 6, 2016

This is my fifth straight purchase of a vehicle from Ben Davis. Each one has been an enjoyable experience. I appreciate the honesty and ease of purchasing, which is always extended to me. Jerry Shroads is always very helpful in presenting cars I may be interested in and making that decision. Can't see myself ever going anywhere else!

zac24

Jan 5, 2016

As always Larry made the buying experience easy and hassle free. The complete process took less than 24 hours to complete. Everything was taken care of for me with no issues and no trying to over sell items not wanted.

bettinajoy34

Jan 2, 2016

I have been looking around for a dependable car. Other dealerships didn't call me back or wasn't able to help me due to my fair credit score. Also they wouldn't let me just trade in my car only. I had to put at least 1,000 down and trade in my car. I gave up. But I was just getting service done on my money pit car that had some many problems there. My boyfriend and I were just looking around. We were able to drive off the lot with a nice car. Being able to just trade in my car and no down payment. And he was very quick on checking my credit score and finding the best car choice. Instead of getting another money pit car.

ed3821

Dec 19, 2015

I am so happy with the experience! Jill Harris was amazing! The finance department was more than understanding and helped me, this meant a lot to me because I don't have the best credit. I am literally in my dream truck! I drove here from out of town 3+ hours and I don't regret one minute of driving there and back. I would recommend this dealership to anyone that is looking for a car. I have told about 20 people about Ben Davis Chevrolet.

EKinney01

Dec 18, 2015

I decided to go to Ben Davis and look into buying myself a vehicle because I had heard good things about them and I personally knew one of the salesman. I did not have high hopes about any auto dealer accepting my credit score and getting me into a new dependable vehicle. Eric Hulen assured me if anyone can get me a good deal with great financing, Ben Davis would be the place. The entire process took a little less than 3 hours and I was smiling driving my 2013 Chevrolet Malibu! **(I even got all kinds of great perks on the warranty)** Now that I know how painless the process was for me, I would recommend Ben Davis to anyone who is looking to purchase a new/used vehicle! Thank you Eric Hulen and the entire Ben Davis Family!

Silverado1500

Dec 16, 2015

Steve munger was very helpful in finding what I want and to get the price I want. He wasn't pushy and didn't try to sell me something I didn't want. Also, their 2 year free service package was a nice benefit to buying at Ben Davis.

Ilovemywife

Dec 13, 2015

I initially stopped in to look at a Buick encore. After being helped by Shannon Hill I decided to go home and think about it. He called me a few times to check on me and check on the status of me buying the vehicle he answered all my questions and was very thorough. A month later I stop back up to look at the Buick Encore for my wife again and a gentleman by the name of Nick Walker helped me on the lot. We decided it was time for us to buy their encore and Nick were very helpful. I told him I talked to Shannon already he insisted that it was ok. Never before have I been to a dealership and receive such professionalism from everyone involved. I will never buy a car anywhere else.

jdevaux

Nov 11, 2015

I found the Dodge Challenger I had been looking for online. Their dealership is 1200 miles from me in Colorado, an dI was nervous about the online experience. Not anymore! Shannon Hill was assigned s my salesman and did a great job. He was forthright about the vehicle, and even shared a video on iCloud to go over the details and ay blemished. The dealership even contacted my DMV here in Colorado to make sure all the correct paperwork and fees were collected, when I had a concern. The price was right and everyone I dealt with went out of their way to make the entire process seamless. Thank you for a positive experience all around.

marie8954

Nov 2, 2015

My son and I are thrilled with our Ford Flex. Nick Walker was very patient, kind, and encouraging in our search for a safe, reliable vehicle. He even found a phone charger for me to borrow while we waited. And when I had the key to our new (2010) vehicle, I think he was as thankful as we were to be this blessed. Beau Strack was also very kind and encouraging, and the financing was better than we could have ever hoped. We talked with others from the dealership during the wait time for paperwork, and everyone was great- what a quality stuff. I would definitely go back to Ben Davis, and I would definitely recommend the Ben Davis dealerships.

Janet55

Oct 29, 2015

Every one there was very polite. And the time there was fast. And i left with the car i wanted. Very well explained about car.

pwillits

Oct 21, 2015

I have purchased cars from Jerry before, and, I wanted someone I could trust and Jerry has always treated us right. I would recommend Jerry to anyone interested in buying a car. Beau, on the other hand, knew what he was talking about, but was very pushy about the extended warranty. I got a little upset about that.

DGarlinger

Oct 15, 2015

I recently purchased a used car from Ben Davis' used car lot and the experience was great. The pricing was fair, Nick, the salesman was professional and courteous, and the overall process was above my expectations. I would recommend Ben Davis to anyone and look forward to working with them again in the future.

Claudia G

Oct 8, 2015

The staff at Ben Davis Chevrolet Buick and Ford were wonderful, very knowledgeable and courteous about my needs and wishes for my new vehicle purchase. I want to give a big shout out to John, Mike, and Beau for making us feel more like family instead of a customer. I love my 2016 Ford Escape and would highly recommend to anyone to make their next purchase with this dealership. I will definitely make future purchases with this group of great people!

lgraham17

Oct 1, 2015

Nick worked very quickly to get me into a new car within just a few days. He listened to what I was looking for and worked hard to keep me in my price range. He was easy to reach if I had any questions and was very pleasant and professional to work with

Fastfreddie

Sep 28, 2015

I was very pleased to find a really nice low mileage used Corvette at Ben Davis. A nice young man, named Eric Hulen, showed me the car and we took a helpful test drive. I was sold at that point, but needed to show the car to my wife to get her on board. We came back later in the day and made the purchase. We enjoyed driving the Corvette over the weekend and look forward to many more drives.

Jo P.

Sep 23, 2015

We were very pleased with everyone we encountered! I appreciated the follow up from Heather making sure we were satisfied with our purchase and service department. I would buy another car here!

Transit Man

Sep 21, 2015

I would like to have seen the actual tire pressure and lug nut torque written on the service report instead of just checking the boxes.

longtimecustomer

Sep 21, 2015

We always have excellent customer and vehicle at Ben Davis. We have been customers for many years. Appreciate all of the people who work there.

Natasha1224

Sep 21, 2015

Best salesman ever, very professional will come back and buy from him again!! When I took the car home his wife was so excited. She took the car out for a drive, did not come back she went shopping. When she did come back she said it's my car now. Great car and great deal supper nice salesman.

dawn1119

Sep 12, 2015

great guy very friendly he made our experience very stress free He made us very comfortable in purchasing our vehicle Was willing to do everything to help us feel welcome

Arshepherd90atgmail.com

Sep 9, 2015

Great group of guys. They were very helpful and got me into a vehicle my little guy and I can trust in the crazy Indiana weather change!

Pfflyer

Sep 8, 2015

Ben Davis dealership is far superior to the big city dealerships. They have the small town commitment to their customers and treat you like a person, not a number. They work at getting you what you want and make sure you are happy with your purchase. Jerry Shroades is our go to guy for my last two vehicles. Thank you Jerry!

mstewart

Sep 8, 2015

John was an incredibly helpful salesperson right from the start. He was happy to work with me remotely as I was out of state - sending lots of extra pictures and information at my request. Everything went smoothly through the negotiation process as well. Things slowed down when it got past that point, presumably from delays in financing. I have to think that had I been there in person it would have been different, but I was having the vehicle shipped and the process took a few weeks to accomplish and there were periods of unresponsiveness. In the end, the transaction ended smoothly - in fact the vehicle was even better than pictured and hoped. Had I had a more expedited transaction with better communication at the financing stage, this would've been a 5 star review.

Frank

Sep 7, 2015

People were helpful when I had an accident. They had the truck repaired in a week. They solved a payment problem with the insurance company.

Tom Scare

Sep 6, 2015

I was in he market to replace my daughters used car. I had met John at a business function and learned he could help me with the process. John made it a very pleasant experience. We had talked about some options. I found ample selection of used cars on the Ben Davis web site. I selcted 4 vehicles I wanted to see. John had them out front and ready for me to test drive when I arrived. He had information on he vehicle history as well. I purchased one of the vehicles the next day. Simple!

mjohne

Sep 3, 2015

Ben Davis is the best dealership that I have ever had the pleasure to deal with. From sales to body shop to service. I always thought that blogs that gave glowing reviews had to have been done by an employee of that company, but I assure you that I have absolutely NO affiliation with Ben Davis and can honestly say that this is the most positive experience I HAVE EVER HAD with any dealership in all the years that I have been purchasing automobiles. The Service Manager is hands on and dedicated to Customer Service, the body shop and service employees are attentive and professional with attention to detail. You will never go anywhere else once you go to Ben Davis. I know I won't.

Pamela

Sep 2, 2015

I just want to say I got the best service at Ben Davis Chevrolet. Shannon Hill wasn't excellent salesman and it is terrific job at getting the vehicle I want to. He was honest and forthright about everything. I would definitely do business with Ben Davis and Shannon Hill again.this is the only place to buy a car.

sgram5

Sep 2, 2015

I was pleased with the information I was needing, to make a decision regarding my purchase. I am very pleased with the outcome. I had not had this experience for over 15 years. They made it possible for me to drive away in a new vehicle of my choice. As a senior citizen, I didn't know all there was to know about new car ownership. The whole process went smoothly and quickly. I appreciate the personal attention I was given and attention to my personal needs.

Brad

Aug 31, 2015

Ben Davis spent alot of time looking for just the perfect cars for our family. The sales team worked hard to close the deal , quickly and painless. Special Thanks to Shannon and Josh!

buyer13

Aug 30, 2015

Every phase of the auto purchase experience was handled professionally and with a personal touch. Every person we interfaced with was friendly and professional in all activities.

Kevinmca1234

Aug 24, 2015

Jerry made this experience so good that I bought a used car from him the same day that I bought the new one. This is how working with a car salesperson is supposed to be!!!!!

utft9ta

Aug 24, 2015

my experience with Ben Davis was a very pleasant one, I had emailed ahead on the car I was looking at and when I arrived it was already sitting out waiting on me. met Steve in the dealership and he was very professional. a lot of dealerships get pushy when you look at their cars but Ben Davis did not push to sell the car, they even got my payment at where I wanted with the down payment I had, what I like about this dealership is they want you business back, other dealerships that I have encountered figure once they sell you a car then they made their money then forget about you. Ben Davis even after the sell still keeps in communication to ask how the service was and still maintains the professionalism as if I was first buying the car. Thank you guys for making my experience with buying a car a very easy and pleasant experience.

BruceS

Aug 23, 2015

I always get great service at Ben Davis. Service personnel know you by name and are always friendly. I would highly recommend their service department. Jerry Shroads calls to thank me for coming in and even calls to wish me a Happy Birthday

Jerry

Aug 19, 2015

I was in twice on Saturday to get an oil change on both of our vehicles. The service department always greets me by my name and always tries to make sure that I leave as a satisfied customer. The sales staff always make sure that I have coffee, water, or whatever. They just treat you like you are their guest and talk to you while you are there. An overall good and quick experience.

dlamont89

Aug 18, 2015

This dealership gave me a great buying experience. The sales rep were friendly and willing to help at all cost to make sure you were satisfied and got what you want without the hassle of forcing you into a car. I walked out buying a new car feeling good. I would definitely recommend this place in the future.

Fordtruck

Aug 14, 2015

I just purchased a 07 f150. First of all the ad on thier website had pictures of the wrong truck on it. Someone messed up. The salesman Shannon Hill was great. The sales manager that came back with the trade value was decent. Then he came up with ridiculous terms and tried pushing me into high payments and putting money down. Even after I said no way in xxxx several time. He was rude, cocky, and arrogant. (I dont remember his name). Shannon worked to get him away from me, and make things right. 3 items were agreed to be fix when I purchased the vechile. I made an appointment for over a week later so they could order the parts. During that time the truck developed a shake while braking. The service department looked at it and discovered the front rotors had grooves in them. They could not be turned because they were at there spec limits. Only one item was fixed that day because the parts were scheduled the next day. Now i have to waste 2 days while they fix it. A simple call saying the parts were delay and ask if i wanted to reschedule when the work could be done all at once would have been more than acceptable and appreciated. I had call and complain about the rotors. Obviously a poor inspection was done and they tried to pass it off on the customer, or they made an attempt at a temporary fix and failed. The sales manager Johns solution was if I payed for the rotors they would install them at no charge. 2 wasted days and couple hundred dollars later. It's done. Nothing like paying for rotors less than 2 weeks after purchasing a $15000 vehicle. I will never do business with them again. A couple of good employees followed by several bad ones. Buyer's beware. Customer service and friendliness all depends on who you deal with.

Private

Aug 13, 2015

The price listed on their website is not accurate, and when financing things are added on--additional expenses--without being mentioned to you. There are issues that I am trying to resolve, and have been told that it had been taken care of when it was NOT! My advice to anyone who is thinking of purchasing a vehicle from Ben Davis is...DON"T!

rdschwab

Aug 13, 2015

I requested a appointment to service my truck, Travis Sparkman said they could service my truckright now. Truck was serviced, while I was waiting John Mohre ask me if I wanted a cup of coffee.Service and friendliness is a OK. Thanks

wulpi1

Aug 11, 2015

We appreciated the ease with which we were able to purchase our new used vehicle from Ben Davis Chevrolet/Buick. We had been looking for a few weeks all around the Ft Wayne area. We knew what we wanted, but realized, after a while, that we were looking at vehicles slightly out of our designated price range, and, consequently, hadn't been able to get that one special deal. We modified our search criteria to slightly older vehicle with low miles, and we came across "our" vehicle at Ben Davis. Jill Harris was wonderful to work with and made the entire transaction painless. I will recommend Ben Davis in Auburn to our friends.

WuDiddle

Aug 8, 2015

My initial objective was to purchase a 2015 Chevrolet Traverse. The "process" was smooth and informative. Steve was kind and knowledgeable. I was asked about my wants and needs and was presented a product that matched(I pretty much already knew what I wanted). The trade evaluation was AMAZING! I was educated on market based appraising and pricing strategies used by the dealership. This made me feel good about my trade value, because I understood the reason behind the value placed on my trade. I was presented with both an option to "buy" and "lease". I never considered a lease but was explained how it works, which was great. Through the earlier wants and needs conversation, Steve uncovered that a lease option was more in line with my payment objective. Collection or F&I was smooth and informative. Jeremy made sure I understood my factory warranty and offered some additional products that seem useful. The sales managers were kind and helpful too. Overall A+ experience with this dealership.

EP

Aug 8, 2015

Mike Potts in service took care of our problem in a very professional manner. We were very pleased by how our service issue was handled.

Ernie

Aug 7, 2015

Service has been excellent for the past 33 years. I have only bought general motors cars for the past 33 years. I have owned Buicks, Chevrolets and Pontiacs.

Baldy

Aug 7, 2015

They do a goodjob on time and are very nice I always have fun when I go in and my truck is always done quickly

HillyB

Aug 5, 2015

Great experience! I love my new car! Everyone was friendly and they worked hard to get me the car I wanted for a great price. :)

I'm so excited

Aug 2, 2015

This was my first time buying a new car. John and Jeremy were great, and I never felt pressured. I'll recommend this dealership to everyone! ( I bought a Ford, but this website will only allow me to choose Buick or Chevrolet.)

Satisfied Customers

Jul 31, 2015

My Wife and I truly appreciate Steve Munger and the Ben Davis Chevrolet and Ford Team's help and experience. Continue getting the job done.

Wildcomputerman

Jul 28, 2015

Staff was very helpful and polite. I strongly recommend them to someone buying either new or used! I did not experiance any hassle from any of the staff. 5 stars!?????

traderjoe

Jul 26, 2015

Easily traded in my old car for a used one. The handling of the pre-trade paperwork was a little rough, so instead of getting a check back, I was told I would have to pay extra on the trade. A little disappointed in that their team did not notice the radio was not working on the used car they sold me, or the corrosion in the 12V outlet, so the car went back in for service the day after I drove it off the lot.

isaiah5311

Jul 24, 2015

This dealership went out of its way to finding the truck that I wanted!! Customer service was GREAT! Everything went smooth and Fast!! Diffently would buy from again :)

rod

Jul 23, 2015

I sat in the waiting room for 1 1/2 hours and you never came by to see how everyone was doing. You should get to know your customers and there is no better way. You have a HUGE sales force and only two of them took time to ask "how are you doing?" Brent Davis acknowledged me the second time he walked by the waiting room. The two "Marks" were the only people that were interested in my presence.

Schin0717

Jul 22, 2015

The dealership did an excellent job of making things right after I purchased a vehicle and had multiple problems with it. Thanks for the great customer service!

Alex

Jul 21, 2015

I am overall pleased with my purchase and the service I received at Ben Davis. They also managed to secure me a loan with a better interest rate than the one I'd been pre-approved for by my bank.

Caddyboy

Jul 15, 2015

I was blessed to not only find the exact car that I have always wanted, but also because I was able to work with real people. By that I mean: genuine, friendly, and humble salesmen and their assiociates. They worked hard to get me the payments I was comfortable with and they took good care of me and my vehicle when problems arose. They are top notch in my book.

schab01

Jul 14, 2015

John Mohre did everything he could to be accommodating to get me into the car that I needed, and Jared Heiniger got me the best deal for my safety and money. Tom Hirchak allowed me to trade in my old car to help my down payment. I appreciate all the effort that was put forth to make me satisfied.

clark, marion84

Jun 30, 2015

Very satisfied with service department. Easy to make appointment, professionals working in the service department. They know what they are doing and are always courteous and will answer any question I might have. Always clean car before I leave.

corgifan 51

Jun 30, 2015

John was great. No problem there. One thing I have never liked is being pushed to purchase the extended warranty. Even after I said " I am not interested, lets move on" I still was being pressured. At one point I was ready to walk out on the deal because of it. My wife stopped me or I would not have purchased the truck. Again, the salesman was fine, it was the final wrap up I found very annoying. If I choose to buy another vehicle from Ben Davis, I will explain before closing the deal that I do not want the extended warranty. If I am pushed like this again, I will walk out.

Mollwow

Jun 26, 2015

We live three hours away, but after price checking and seeing their no haggle ways, we decided to go with them. Such a smooth transaction considering we were so far. They had the best prices. Josh Allen is great and Jeremy Whitehead did and excellent job. We traded in two vehicles and they drove the car we bought from them down to us and picked up our trade. I love the car and we couldn't be happier with our experience! Thanks Ben Davis!

McNeal opinion

Jun 25, 2015

Service was done in a timely manner and the work done was explained to me. Very happy with this dealership, I will most likely purchase my next car from them.

Shaun

Jun 24, 2015

I arrived late to my appointment due to work and the dealership was still accommodating with the vehicle purchase after business hours. Mike and Jared were very friendly and honest. Appreciated the great service and did not feel pressured into purchasing a vehicle as I experienced at other used car dealer ships. Overall good experience and worth driving from Fort Wayne to Auburn for the friendly service!

chevy les 2010

Jun 23, 2015

good friendly staff very knowledgible no pressure overall pleasent buying experience i would recommend doing business here it was my first visit thanks ben davis staff.

speedway

Jun 20, 2015

I am John Cooper of Fort Wayne and I often drive to Ben Davis in Auburn based on the friendship and trust I have for service tech Tim Link who I've known almost 10 years. Your entire service team under Mark Rossi is very professional and honest. Larry Dove spent a lot of time answering my questions about a vehicle I may purchase. Keep doing what you guys and ladies are doing and you will continue to grow. I retired from the GM Truck plant in Roanoke with 30 years. The cars and trucks are built with the same quality, so it's the people who build, sell and service them that make the difference.John

fbcarlo

Jun 17, 2015

I have been using Ben Davis now for about 10 years. I would recommend there service department . Mark Rossi goes above and beyond what is expected when you go to a dealership.

Dale2015

Jun 15, 2015

I found the service department to be very concerned with safety, fair and friendly. I feel confident with their ability to keep my Colorado in top running order. Being that the Colorado is a new design, several recalls have been issued. Ben Davis has addresed each of these recalls long before I receive notice fron GM.

Teri123

Jun 14, 2015

Pleasant associates. The team worked hard to make sure I was a happy customer. During wait time I was offered a place to relax along with refreshments.

Nick J

Jun 12, 2015

Mike Potts has given excellent service to my Montana van over the years. I'm sure this will continue with my new Chevrolet Equinox. I had Mike install spash guards on it, and I appreciated the discount he gave for adding accessories to new vehicles. His good advice keeps my vehicles running trouble-free with professional service at a fair price at Ben Davis Chevrolet Buick in Auburn, Indiana.

notredame

Jun 11, 2015

Jill was helpful in getting me the deal I wanted. She is very friendly and great to deal with. At no time was she pushy. I would buy a car from her again.Jared was vey thorough and respectful and explained the warranty I was buying in detail so I understood the coverage's.

larrykimmel

Jun 10, 2015

We have bought alot of vehicles from Ben Davis and have them serviced their all the time. I really like Rossie and the problem does not lie directly to him. We have are vehicles service every 3 thousand miles. We always tell them to make sure the next sticker indicates that mileage number. More times than not they do not get it right and we have to make them make another sticker when we pick the vehicle up and this really pisses me off!!!!!!!!!!!!! or their is a screw up on the bill. They always take care of us but I do not know why some thing so simple is so difficult. Larry Kimmel

blaker

Jun 5, 2015

Logan is a very knowledgeable, laid back salesman. I never felt pressured in buying my 2014 impala. He's more interested in finding the right vehicle for your individual needs than treating you like a human dollar sign. I recommend him and even though I live more than an hour away I'd still go back and have messaged him with any questions I may have had. Great guy, great attitude, what more could you ask for!

wilsonjeffrey

Jun 1, 2015

Both Jerrod and Andy did a great job in working with us to get to the price point we wanted to get to. This is the second car we have purchased from Ben Davis, Both experiences have been great!!!!!

03091963bag

May 29, 2015

Shane n His Manager was great n worked for us to get the best price than the 2 hr wait in finance was a little long, Beau was great with us once we got in n he worked to get us thu.

Lisa

May 29, 2015

Great service department! Corey explained everything about the repair that was needed. Great job! Thanks to Corey and his team for getting the job done.

bug

May 28, 2015

John made me feel really comfortable and at ease while things were taking place. I'm really excited purchasing my equniox from Ben Davis. Everyone I saw was smiling

malibu 2

May 28, 2015

I have been going to Ben Davis Chevrolet for over 15 years. They have always been excellent in service and recommending what needs to be repaired. Working around my schedule has been very good, especially when I was working.

Nick J

May 28, 2015

It has been my pleasure doing business with Ben Davis Chevrolet for twenty years. Over that time, I have purchased all of my vehicles from Jill Harris. She is the consummate professional in providing a fair and pleasant buying experience for her customers. I also consider her my friend and enjoy stopping by to see her when I am in for service. Everyone in the service department has worked hard to keep my vehicles in top condition over the years. I also want to commend Beau in the recent purchase of my new Chevrolet Equinox for explaining all parts of the transaction clearly and staying past closing time to finish the paper work. I am confident of continuing to receive excellent service from Ben Davis Chevrolet in the future.

Fremont Folks

May 20, 2015

We have worked with Jill many times over the years, and she's always been absolutely awesome. Mark Harris is just as good. We stopped in on a Friday night and were able to demo the vehicle we were interested in over night. Came back on Saturday afternoon, and Jill made it all work for us. We greatly appreciate Jill's professionalism and determination to make sure we're happy. She's marvelous.

Shannon

May 18, 2015

Everyone knows that used car buying (or new car buying for that matter) can be an unpleasant experience. That could not be further from the truth with our experience at Ben Davis . My husband and I had been looking for a vehicle for some time and we cannot speak more highly about the experience we received with Jeremy and Josh. They made our whole transaction from start to finish seamless. We are so pleased with the vehicle we purchased. We know we could find similar vehicles elsewhere but we would not have received the service and value that Ben Davis offered. We will definitely be recommending them to our family and friends. When we need our next vehicle we will definitely return.

ed

May 13, 2015

Service people were friendly, professional, and courteous, from the time I dropped my truck off for service until I picked it up an hour later. ( right on time as promised). Checkout was fast flawless and friendly. They had my truck running and ready when I checked out. Although this dealership is 25 miles from my house and there are dealerships closer, the friendly efficient staff is why I go to Ben Davis. Caring, friendly, and willing to do anything to make your visit enjoyable.

mj

May 12, 2015

great service----glad they could get the work done in an hour ---hope they give me a rental if they need my car for the day

Skortch

May 8, 2015

John is a good person and seems to really put his heart in his career. He is fun to be around and seems to know just about everybody in town! He knows his cars and will look for one that will be best for you and what you are looking for, And he will take as long as it takes to find what you are looking for, which didn't take long in my case. After drawing him a picture of what I wanted, he skipped out to the lot and drove up just what I was looking for and the rest is history. Tell John his Scout cake will be delivered sometime next week.

jfilosa

May 6, 2015

I was really pleased to work with Adam Gospodareck. He was very courteous and helpful. I would definitely work with Adam again. The financing part of this transaction wasn't what I expected. I felt the finance person was trying to be a little deceitful when trying to sell the extended service. He explained what coverage was still on the car then explained other coverage and said if I agree sign here. He didn't say he was trying to sell more coverage. I happened to notice that the monthly payment was significantly higher. I would expect someone to explain in detail everything they are trying to sell and the cost of it. I don't remember the finance persons name but I would hope he explains his self a little better with other customers.

footdoc

Apr 29, 2015

Dawn was excellent However the body shop was supposed to fix deep scratch on the passenger door and they gave her a difficult time. She is doing her best to get the scratch fixed properly. This is supposed to be fixed on 4-29-15.

KatelynnKeller

Apr 28, 2015

This was my first time buying my own car and I had no idea what the process was. These guys helped so much. They made my first car buying experience easy and understandable. I would recommend them to anyone who asks where to go to start looking for cars.

kamme423

Apr 23, 2015

I purchased a Chevy Impala and they claimed it had a remote start. Turns out it didn't but they were super kind to me and sent me a reliable shop in Fort Wayne and they paid for me to get a remote start. Thanks Ben Davis!

Kort holt

Apr 18, 2015

Wonderful to deal with. Did not feel pressured at all. Kind staff. Would like to use them again if they've got the right vehicle.

Christina

Apr 14, 2015

One of the reasons I waited to get a new car was I did not want to go through the process of dealing with pushy sales people. I always felt that the were overbearing and insulting. This was NOT the case at Ben Davis Ford. I spoke with Shane on the phone a few times before making a trip to the dealership. I appreciated several things about the way Shane conducted business. One, he was never pushy or tried to sell me a different, more expensive model then I was looking for. In short, he listened to what I wanted. Second, as a married woman, I often get pushed aside and dealers want to talk just to my husband. This never happened at this dealership. They dealt with me through the entire process which was much appreciated. Third, I appreciated that he did not fake his way through the answers to my questions. If he didn't know the answer, he was upfront about it and promptly called back with an answer. Overall, he was very courteous and made this a very hassle free car buying experience. I also appreciated that our Sales Manager dealt with us from the beginning, instead of having our salesman go back and forth trying to make a deal. Before coming to Ben Davis, I spoke with another Ford dealership that was not willing to give us much for our trade in. Our sales manager, Tom, did a great job assessing our trade in and give us the value we wanted out of it. We were able to come to a compromise on the price without having to walk away. Like I said this was a hassle free experience from beginning to end. I can not thank them enough for the great experience. I will definitely be a return customer in the future.

mjohne

Apr 14, 2015

I purchased my new Camaro and at the time the deal was "struck" there were a few things that needed to be be repaired cosmetically as well as a few things I wanted them to do to make my car unique. The service department, specifically the body shop came through without issue. Mark Rossi (Service Director) and his body shop staff did an outstanding job by both ensuring my satisfaction and making the Camaro really standout. If any type of service is required Ben Davis will be my one and only choice and if there are issues in the future I know that they will honor their commitment to quality and satisfaction. Thanks so much to Brent Davis, Mark Rossi and all of the body shop crew who not only took the time to pay attention to my request, but did a fantastic job with my car. I would recommend to anyone without hesitation to purchase a vehicle from Ben Davis and would also recommend that if it's service you need this is the place to go.

deb117

Apr 14, 2015

They were professional and did the work quickly,, The car was washed and swept, The car was clearly marked for the next service due date

Mr Ambivalent

Apr 14, 2015

John Conklin did a fine job showing me and letting me drive this 2008 Buick Lucerne with 29,000 miles.The car was detailed and looked brand new.I have not used it alot although on a trip to Cary, N.C. and she ran like a charm.Problems encountered: When I 1st called,I mentioned if there were 2 sets of key( to me this meant a key and remote) and told yes.When I picked up the car, I was told they could only find 1 key with no remote and I could order same from GM.It cost me $236 for 1 key and 2 remotes.I should add that when we drove to another building to sign the purchasing order, I try'd to open the car with my remote for my other Buick as in same pocket and John said I only hade key.I said no problem as I'll have the remote for this new car soon.John said nothing about only 1 key.During my signing of the papers Jeff Beam was less than for forthright about the warrantee and confusing to the point I almost ended up with a $3000 payment I neither wanted nor needed as my current 2008 Buick has 150,000 miles on it and may have $1000 in repairs, etc put into it.More importantly, I wanted to pay via VISA until my IRA put the money in my checking account so I could get the points.John said you folks would only accept $3000 but that ALLY, who they choose to use as they would not charge a fee, would accept my VISA-not true as they will not and the bank who has Western Union advised me even if I did the VISA would consider this as an advance and charge me 25% interest.So much for integrity.Now I must admit I am wondering what else I was not informed of about the car but we shall see.In any case, under the circumstances, I could not see myself recommending your dealership to others and have the same problems or others and then blame me.

Mandyc82383

Apr 14, 2015

Thank you James Danford! I sought and you found! Thank you again! Quick service and everyone had a smile on there faces! I was surprised at how quickly I was processed

georgieboy

Apr 7, 2015

Jeremy was a very down to earth and very courteous sales person. This particular day was a very busy one for him, and he had to stay past his normal working hours to accommodate my wife and I, he also called us to confirm our appointment to get our CD player looked at. I do not remember the gentleman who drew up to paper work, he also was very thorough, and friendly. Was a pleasure doing business with the dealership. Julie and Larry Clingenpeel

Hoss

Apr 7, 2015

Normally, when purchasing a new car, I would rather perform a root canal on myself. However, Jeremy Whitehead made it a pleasant experience. He was friendly & courteous and patient. He answered questions I had and asked for assistance on those he could not.

Des

Apr 4, 2015

Keegan was a really nice guy, very helpful, great guy, the price and the time it took to get a good price were excellent,. Keegan did a wonderful job and was very patient. The vehicle presentation to us on collection was excellent.. Hats off to Keegan!The disappointment was during collection. I had expressed earlier in the day that I needed to be in and out. I arranged to be there at 5.00pm, and was told the process should take around 30 mins, initially I arrived at the Ford office, then I was moved to thee GM sales area to close out on the finance side. At 5.20 I was still sitting in the GM Chevy sales area, waiting to be attended by one of the finance guys. At 6.50 I was still there. My activities and meetings planned for the evening had to be cancelled on the fly, this created a huge inconvenience. Indeed, my wife had told be I should have walked! Once the finance guy did finally see me at around 7.00, it took around 20 minutes.I was given multiple excuses! "it was then end of the month", "there should have been three finance people but there were only 2". The big issue I have is, what I observed:The manager in the office, spent all his time in his office, with various sales people wandering in, wandering out, appeared to be doing nothing to manage what was happening on the floor, he did not appear to consider any of the customers that were waiting or attended to them. It appeared he was socializing rather the managing.. I was sat opposite his office, When Keegan, at my request, invited the manager to come and speak to me. At this point I was surprised, I have been sat there for an hour and 20 minutes, watching the goings on, and until he introduced himself, I would never have even guessed that he was the manager. I received what amounted in my opinion to nothing but excuses from him - this then made me angry - because of what I had observed for the previous hour and 20 minutes - gave me the impression that he had not been managing anything, and just letting others (the finance guys) - do all the running around.In contrast, the manager on the Ford sales floor, the previous Saturday when we chose the car was attentive, speaking to his staff and customers, and always looking for assurance that customers needs were met and letting us know what was happening. He appeared engaged and managing activities. Whilst we were there a lot longer than we expected, we were attended to and we knew what was happening,Sorry, but this led to a big disappointment. Probably my worst experience to date in buying a car.I would not pretend to be an expert in how to run a dealership, But I have purchased many new cars over years and have been in the Automotive Industry for most of my career. Here is suggestion:In a sales area, then minute that a salesman or sales manager appear to be at working for themselves, and not for their customers, this instantly sends a negative impression to customers - indeed as a customer - I would not want to be there.When a business has an routine busy period (e.g. end of month event) - a good business will plan for it. Knowing that the finance part can be as short as 20 to 30 minutes, there is a lot that I think you could do:1. Knowing that a customer will be there at a particular time, preparing and planning the paperwork up front.2. Taking the pressure of the finance guy, by having someone else talk through the process, and some of the less sensitive documents before hand.3. Having the sales team walk the customer through vehicle inspection and features, (one of the reasons I think I was kept waiting was because the finance guys seemed to be doing this with other customers)4. Create the right impression - don't allow the staff to congregate in offices, appearing to socialize, when people are waiting. This creates the impression that the customer is not important, and upsets people.5. Ensure management manage the process. I have been in dealerships in the past where everything is focused on the customer and everything is open to the customer, for example, I have seen (and was impressed by), during a previous experience by: A planning board in the customer area to manage sales etc. on it the manager on duty was listed, and it was clear who and where he/she was.For purchase, cars where listed on a board, their salesman, the appointment time, who they needed to see, the car keys, where the car was. You walk in and are given the impression the dealership is waiting for you, not the customer waiting for the dealership.I am sorry to have for the negative review , but hope you can use this to improve future customer experience.

ccjones95

Apr 4, 2015

Everyone the dealership was easy to work with. John Mohre did anexcellent job of taking care of us.They were to meet all the requirements I had what we walked into the dealership.

burton

Apr 3, 2015

I was in the market for a budget vehicle and they had many options in my price range where most dealerships won't even talk to you.

Annette

Apr 3, 2015

When coming in for service, they greet you inside out of the weather. Service is done in a timely manner, and my car is always sparkling clean when leaving.

jimmie

Apr 3, 2015

Everyone was pleasing to work with, Jeremy W. was exceptional in showing the truck to us. and well versed in the presentation and showing us the options when we picked it up. Nice young man. BTW you need to add FORD to the Vehicle Brand Purchased or Considered dropdown

barohar

Apr 2, 2015

Jill was very attentive to our needs, as was you quoting manager. He gave me a good deal. The most memorable person would be your finance manager who handled our paperwork. He was hilarious and made the whole process enjoyable. This may be the first time I did not feel pressured and it took about 45 minutes from the time I arrived to leaving with my vehicle. This has always taken 1.5 to 2 hours prior to this.

smgjake

Mar 31, 2015

Last oil change done drove away and noticed the change oil soon lamp was still on. Drove back to have it reset and asked if oil was really changed was told it was. Made me curious so when I got home I checked under the hood and noticed the waher solvent was not filled. So I called again and was assured oil change was done but tech. Did not fill completely. You have lost my trust in this service. Not sure I will return for oil changes again. Also a few days later the service air bag light came on. It took a week to get it in to check it out. Too long to wait for a safety issue! What if a crash would have happened? Would the air bag have worked? Anyway in summary I feel unsure if what I paid for was done on the oil change and felt the safety issue was not handled in a timely manner.

mclonewolf24

Mar 31, 2015

Happy that our traverse was in an out with great care and the friendly ness of the staff was a plus, hopefully no further problems but if so i will bring it to Ben Davis Service!

lovemyequinox

Mar 31, 2015

I have purchased around 6 new cars from Jerry Shroads at Ben Davis.I compare other dealerships and car companies and have stayed with Ben Davis and Jerry because of the deal, but also the honesty and respect with which they have treated me.The service department has been great to work with as well.

EmilyRose

Mar 16, 2015

I had a wonderful experience with dealing with Ben Davis dealership. Shane is an amazing guy and i absolutely loved working with him. He never pressured me into anything and he was very understanding, patient, and was over the top in working with me. i will definitely recommend him as anyone's sales consultant!! You guys have exceeded my expectations in car shopping experience. As a first time true car buyer, i enjoyed the experience so much. Thank you to Shane for always being at my beck and call no matter how busy he was. Very quick to respond to any questions i had and was just the best.

jihnandbarb71

Mar 8, 2015

I vary satisfied. Was pleased with the shuttle service back home and then back to the dealer. My wife has memory problems, and I do not like to leave her at home for long periods of time.

truckerdcv

Mar 6, 2015

My experience and sons was great. Jill was very busy but took the extra time and got the deal done. Beau in finance gets same shout out. Thx Very Much

graysarmy

Mar 2, 2015

I would like to start by saying that Mark Harris was the only bright spot in my experience with Ben Davis. He was true to his word from day one and if it were not for him I would not have even considered giving them the opportunity to make things right. With that said the rest of my experience was something I couldn't even begin to describe. Yes they are great about greeting and putting you at ease and saying all the right things. However, make sure you read all the fine print and if you don't understand something ask, ask over and over until you get the answer you want. They changed everything from the quoted price, quoted monthly payments to the interior being that which I was adamant about it not being. There are so many hidden fees and other costs that they try to make you think you need. And rest assured you better not sign anything if it is not completely and clearly stated. This was my first new vehicle purchase, which should have been a wonderful experience but because of then became a living nightmare for me. Unfortunately I had to experience it twice. Other than Mark, the next best part was that I will no longer have to deal with this dealership ever again.

Laura

Feb 17, 2015

We were travelling 115 miles to look at this Buick Eclave and John Mohre was very helpful in looking it over for any problem areas. He even test drove it to make sure there were no issues before we came. Thanks for going the extra mile John!

Christianann_16

Feb 12, 2015

Me and my friend drove around car shopping endlessly searching for a new car for her that she'd love. We finally ended up at Ben Davis in auburn, and I'm so glad we did. Steve helped her find the perfect car she wanted and while she was on her test drives, I made a joke to keagen that I needed a new car. Needless to say, I left the car lot with a 2010 Equinox that I absolutely love! Not only Did keagen talk me right into getting a new car, both the guys were very helpful with keeping my one year old entertained while we were there. I told keagen what I wanted and the very FIRST vehicle he pulled up i fell in love with. I'd recommend him to anyone thinking of buying a car! He worked with my price range and made it possible for myself (a 21 year old with no credit and no co signer) to be approved for a $13,000 car! He was funny, and he didn't lecture us about buying this or that.. Even though it was the first car we looked at, he told me there was a lot more options we could look into. But of course he picked the perfect one for me! He was funny and wasn't overwhelming like most car dealers that won't let you leave without getting what they want you to. He cared about what I wanted and made me feel comfortable.If you go there, seriously set up an appointment with keagen, you'll be sure to leave there satisfied and you won't regret it!

Troy W

Jan 26, 2015

This is the best buying experience on a vehicle ever. I was treated with respect and honest for the time I walked into the dealer to the time I left. These guys are great!!!

Patricia R. "Happy Customer" "Pround Owner"

Jan 25, 2015

I had an excellent experience with purchasing my 2007 Hyundai Veracruz with the help from my salesman Mike Baskin. When I was first introduced to him I thought..wow He is so young..He probably won't be able to help me find what I am looking for..But I was wrong..he had just the perfect SUV for me with everything I wanted..and then some..He and a cpl of other guys even stayed over 2 hrs late to finalize the sale. I am very pleased and I tell everyone that comments on my vehicle wher I purchased it and who to ask for..Thank you Mike and Ben Davis ! Sincerely, Patricia R. From Albion, Indiana

Mike

Jan 22, 2015

I've been a customer at Ben Davis Chevrolet since the late 80s. When I stopped in on Monday, Mark saw me coming and met me at the door with a friendly hand. We sat down and talked a bit and then got down to business. I told him what I was looking for and showed him what I wanted to trade. They did not have the car I was looking for, but we're able to find one that they could get. We agreed on a price and two days later I drove off with a new car that was exactly what I was looking for.

Jody F

Jan 22, 2015

What a pleasure it was dealing with John Mohre at Ben Davis Ford. John made me feel welcome and very comfortable throughout the entire process. The entire staff at Ben Davis made my buying experience the most enjoyable I have ever had. I purchased a 2013 Ford Certified Ford Fusion. Top notch condition as you would expect from a Ford Certified vehicle. I just recently moved to the Auburn, IN area and I like the idea of doing business in the community I live. I look forward to doing future purchases from Ben Davis. Thank you John and all the Ben Davis staff.

Larry Shive

Jan 21, 2015

Was great at customer service,and sales..did his best for me,and made the presses very easey,and pleasent.

Tracey

Jan 21, 2015

Great customer service! Buying process was smooth and quick from beginning to end.

Jnel

Jan 21, 2015

We just recently purchased a new F150 and our salesman John Mohre went out of his way to find us exactly what we were looking for. All of our future purchases will be with Ben Davis Ford and John Mohre. All of our vehicles are serviced there as well and always will be, excellent service staff and my vehicle is always returned cleaner than it came in!

MedicMan

Jan 21, 2015

Sent my truck in for routine service and got it back with the information system in pause mode and service manager could not tell me how to correct it. Told me they were having these issues after resetting oil life. When I couldn't figure it out he then told me that was how it must have been when I brought it in. 2nd time I have got a vehicle back from service at Ben Davis Ford and had issues. Great dealer to buy from just will get service done elsewhere from now on!

TF

Jan 20, 2015

Jerry Shroads was excellent to deal with. He got us the car we were looking for at a price we could afford. He also helped us in getting a decent price for our trade in. He worked past store hours as well and made us feel welcome and took excellent care of us.

jkitz

Jan 19, 2015

For someone who HATES shopping for a vehicle, our experience with John Conklin at Ben Davis was great! He and the sales manager, Josh, made us feel like our business was very valuable to them and we felt like they wanted us as customers for life. The negotiating phase of the transaction was as painless as it could be. The only negative item was the LONG wait to meet with the finance department to pay for the vehicle and receive our registration information. We were paying cash and not financing the vehicle, so it was a very simple process. The wait was well over an hour and a half. I gave the "buying process" 5 stars as everything up to the wait was good and, once we got in to see the "paperwork" person, the finalization of the transaction was good.

marvin arnold

Jan 19, 2015

leased a new 2015 equinox and I am very pleased will let you know more when I get back from florida

Kenny

Jan 18, 2015

Driving 3 hrs away from Michigan just for great customer service and a great deal is worth everything. Andrea our sales representative made my wife and I feel like we were part of the Ben Davis family and we appreciate everything she did for us............. a true asset to the Ben Davis Company. Ben Davis is truly a dealership that will stay in our family from now on and I will make sure to spread the world about the Ben Davis experience and the great deals and customer service and the hospitality they all showed us. My future car deals for my wife and my son will be purchased through Ben Davis.

Ron

Jan 17, 2015

Had an unexpected breakdown. Took the car to Ben Davis and they worked us right in. Very pleased with the quick attention given to our vehicle. While in shop, problem was quickly taken care of. In addition to repairing the obvious problem, a secondary problem (found by stored code) was discovered and taken care of. Ben Davis provided us a vehicle to use while our car was in shop. Very nice!!! Purchased my vehicle from Ben Davis. At time of purchase, I bought an extended warranty. The warranty covered all costs. Great experience!

Dorothy Graham

Jan 15, 2015

As always, I received good service, good personal contact from Mr. Potts and Mr. Rossi. I have complete faith in them that the car will be taken care of.

Steve

Jan 15, 2015

The oil change was quick and clean with no areas of concern on this visit.

Kodie

Jan 13, 2015

I had a call from them about a regular Pontiac G6. It isn't exactly what I wanted, but Steve Munger went the extra mile to get the Pontiac G6 GXP tgat I had looked at from a dealership in Michigan. He was very helpful as well as Jeff who had helped me when Steve was busy as I was waiting on paperwork. They did their job just liked I wanted it to be done. They were polite and fulfilled my customer needs. I thank them and was very happy to walk away with the car I have looked at for a few years.

Ron W

Jan 8, 2015

I spent a few weeks looking online for a 2013 Chevy Malibu. After doing my research and test driving a few locally, I found a great deal online at Ben Davis. I decided to make the 1.5 hour drive out there, and Im glad I did. Got a great Malibu at a great price! Also thanks to JB for emailing me the missing paperwork I needed.

Glenn

Jan 8, 2015

I traded my 08 Impala for a 2013 Impala, was a little upside down on the value versus what was owed, but they gave me a great deal and a good loan that kept my payment low. Andrea had the car ready for the test drive when we got there, was very friendly and knowledgeable, also the coffee was very good!

Cindi H

Jan 6, 2015

I started my purchase process online. I explained what I needed and Andrea found me the car that matched my needs and with Bo's help was able to find me financing. I know I was a challenge and appreciate their hard work to help me with my purchase. This is the way to buy a car! So much better than my last experience with a different dealership!

Tommie West

Dec 30, 2014

This is the best experience I have ever had in purchasing a new vehicle!! I traded a 2011 Chevrolet Avalanche for a New 2015 Chevrolet Silverado LT (Corvette Edition). Andrea Estle was extremely helpful with all of her knowledge of this amazing new truck. Mark Rossi, the Service Manager, is the best at making the changes I requested happen. Tom Hirchak is the best of the best in making this deal happen. I will be purchasing another vehicle in 2015 for my wife, and it will happen at Ben Davis Chevrolet!!!

B. Allen

Dec 30, 2014

A good experience overall! Great vehicle, great price! Only downside was we left with a car that we needed to put a full tank of gas in. Not a big deal to some people, I'm sure, but the first time it's ever happened to me.

Tom West II

Dec 30, 2014

I just traded in my 2011 Chevrolet Avalanche that I purchased new for a new 2015 Chevrolet Silverado 1500 LT (Corvette Edition). From the changes I asked for, the trade offered, and the deal made, Ben Davis Chevrolet is the BEST!!!! Andrea Estle in the Showroom extremely helpful and thorough in explaining all the features of this amazing new truck! Mark Rossi, the Service Manager, was above and beyond in meeting my expectations for my requests on my new vehicle. Tom Hirchak helped pull the whole deal together to make this purchase experience a real pleasure. Many thanx to all at Ben Davis Chevrolet! I Strongly recommend to anyone in the market for a new or used vehicle, to DEFINITELY consider purchasing from Ben Davis.

Patrick

Dec 30, 2014

Excellent customer service and front-end interface. Andrea has a great rapport with people and knows what to hone into in order to recommend the best fit.

Jacob Golden

Dec 20, 2014

The customer service was awesome! Everyone made me feel welcomed and appreciated.

New Truck Buyer

Dec 19, 2014

I recently purchased a new Chevrolet Truck from Ben Davis Chevrolet. They were very prompt, they were very friendly, and they made me a great deal. They understand customer service and they do not operate like the big box dealers. They were able to get everything done, secure financing, and me our overall needs. Mark Davis and the other members of the team (Josh, Miguel) were all excellent.

ohhbelle

Dec 11, 2014

The warnings I received about Ben Davis were correct. I was less then happy with the customer service practically getting ignored unless I went to the lot itself and then often stood waiting for periods of time. Not to mention how rude everyone was with their opinions. Trying to finance with them was a complete joke and insult. Before the trade and sale was even final they had already taken my car into the shop and taken decals ect off (what if I was going to walk away)? They request papers from me and can't even provide me with the right fax number. The car itself was clean, they agreed to fix a panel with a broken clip which still needs to be done. However they thought having mixed matched tires on a vehicle is acceptable so I get to spend a pretty penny on new tires on a vehicle that I just purchased. I am happy with the vehicle I got but would try to avoid any business with them in the future and suggest the same to my friends, family, even enemies.

Joe Donnell

Dec 4, 2014

I took my car in for a 15000 mile service and was offered a loaner vehicle for the day instead of a ride to work. That was a great surprise.

Victor Siebeneck

Dec 3, 2014

I purchased a new Traverse LT. The customer service was outstanding. Special thanks to Michael Baskin, who went well beyond my expectations I just loved the small town atmosphere.

Tom Grant

Nov 26, 2014

I've been a customer since the early 1980's and feel like part of the Davis family every time i visit. My four adult children are customers and much of our local family is too. A wonderful group of people wanting to satisfy your needs and solve any problem should one arise.

Trine_Travis

Nov 17, 2014

I would have liked the truck I bought to have been detailed, washed, and tires aired up before I drove off with it, but other than that, the overall service and care of the dealers were great. They let you know when they wanted to sell you something extra, instead of sleezing it into a deal, and they also told you how it benefits YOU! Great service and very helpful! Genuinely caring for their customers. Great work! I visited probably 5 dealers before I stopped here and they were by the far the best in service!!

noworriesdoug

Nov 15, 2014

My parents have purchased several new cars here and continue to drive from Fort Wayne to Auburn for any service work. The staff at Ben Davis always treat them with courtesy, fairness, and respect which is very important to me. The sales staff and service staff are top notch! Thanks! Doug S.

lg

Nov 13, 2014

Andrea was wonderful. She was friendly, NOT PUSHY, and very knowledgeable.

Tyler Marshall

Nov 10, 2014

Bought a car that was just traded in to them a day or so before. They had serviced it the day I walked in. I was told they did a few repairs (replaced some lug nuts, tire studs, and patched a tire) and was told there were no leaks. I talked directly to the people who serviced the car and after noticing a drop of transmission fluid, I was told it was from another car even though it was perfectly placed under the cars transmission. I bought it and after thoroughly checking it out myself, I found the transmission was indeed leaking and the tire they patched is also leaking. Both of these I could easily fix myself but why should I when I was reassured the car was fine. Supposedly they will be fixing both the tire and transmission leak in a few days along assuming they don't try to charge me for it.

Cory Kausch

Nov 9, 2014

I have been a loyal customer of Ben Davis for years, and bought my very first "newer" car this last month. It was a 2014 Chevrolet Cruze LT package. I was able to walk in and have a car within two hours or so, and had only called two hours prior to arrival. I was able to find a great reliable car quickly. My salesman was Jerry Shroads. Jerry is very personable, and has a very calming presence and makes the process stress-free. Jerry is relate-able and has a great personality that does not force anything on you. He is truly invested in finding the best car for you at the best price. You know you are getting a great deal, and you know the salesman truly cares about your purchase. I have also had my car serviced here many times and they always do a great job, and the car is always returned vacuumed and freshly washed and is always clean dry and shiney. Also definitely worth the drive up to Aurburn, IN.

Love my buick!

Nov 9, 2014

Best car buying experience I've ever had! Andrea E. made everything go very quick and smooth. She explained everything about the car to me and also got my monthly payment down to what I wanted, she definitely worked for that money!

cdavis

Nov 7, 2014

I recently sold my car and was scouring the internet for a Chevy Traverse with good mileage. I live in Kalamazoo, MI and found on at Ben Davis Chevrolet in Indiana. Compared to the other Traverses that I had test drove this car had half the mileage and was in much better condition. I called immediately and spoke with Andrea, due to timing and the distance I had requested that we meet half way. She tried to accomodate this request for me, but was unable to. I found a friend to drive me down there, we got there about two minutes before close and Andrea was still there waiting for me. She had the car ready to go, took us for a test drive. She was so friendly and patient even though we were keeping her past hours. She never made me feel rushed and even stayed after to take a picture for us. I work in an industry where customer service is a priorty. Andrea is amazing, I'd recommend her to anyone buying a new/used car.

Adam Storms

Nov 6, 2014

We looked several different places for a minivan and finally came across one that my wife and I rally liked. When I went in to the dealership I was greeted within 5 minutes of arrival. The salesman knew nothing about the van. I asked if anyone else at the dealership had any information. Of course I get an I have no idea look from him then he informs me that I would probably have to come back tomorrow to get information from someone else about the van. So my wife and her step mother went in the next day to get some information. The received little information from the salesman and was not treated very nicely. This made me pretty mad. So I told her that I will go in with you the next day and if we were treated rudely again that we would just walk out. That day we were treated pretty fairly I would say. Nothing great but not horrible either. When everything was discussed i agreed to sign papers and purchase the vehicle. During the paperwork process our salesman repeatedly got out of his chair and said excuse me then went to other customers that started walking through the door. This did not make me happy. I understand that they are a customer and they deserve service as well, I understand even if they were a returning customer; but I was a customer and we were in the middle of paperwork and I expect the best service when I am spending thousands of dollars at a car dealership. I am not saying that I would not go back if they had another vehicle that we really liked, but I will not accept that kind of service from them.

Neglected Buyer

Nov 6, 2014

We were given a run around with the process of buying our car. Trying to get paperwork to our bank was painful! The dealership personnel just blamed the "other" person for their failure to follow through with the paperwork.The bank commented that they never had experienced the lack of professionalism with a dealership like they did with them. Also, service that needed to be done was also delayed because the lack of customer service!

CoryWill

Nov 5, 2014

I bought a 2011 Jeep from them and the whole process was great. Salesperson was friendly and not at all pushy. I knew what I wanted for my car and what the Jeep should be and it took very minimal haggling to get where I was happy with the deal. I'll definitely shop there again.

Becca

Oct 12, 2014

Service was wonderful. Michael Baskin helped us out tremendously with everything we needed.

Patrick

Sep 19, 2014

Absolutely appalled at the treatment and condition of buildings and customer service. Was not greeted after five minutes. Was handed keys and told to look at car. Had been on the phone numerous times with salesman for financing. Instead of telling me they could not get financing they let me drive all the way to Auburn from New Haven IN, waste my gas and time to tell me they couldn't finance me unless i sold my 2010 Taurus SHO for a 2008 Yukon. That is CRAP! You could have placed a two minute call to not have me waste over an 130 of my time for nothing. Will not be returning.

VanS

Sep 10, 2014

I found everyone I dealt with at this dealership to be friendly, respectful, and knowledgable. I started on the internet and requested more information. Jeremy responded quickly and we set up a time to meet. I liked the used car and so did my independent mechanic. The staff at Ben Davis was willing to negotiate a little and I bought the car. While they were checking out my old car for value and verifying my loan the staff was very freindly and made my short wait comfortable. I have been very happy with the new used car, it has been reliable and effcient in the weeks I have been driving it. It needed an alignment which this dealer agreed to do at no charge to me and set up an appointment for the next week. I found the service department to be as friendly, respectful, and knowlegeable as the sales department, and the service department was also timely.

New Car Buyer

Sep 9, 2014

I was pleasantly surprised with the process of buying a new Chevrolet Cruze at Ben Davis Chevrolet. Past car buying experiences haven't always resulted in such a pleasant experience. Ben Davis had two vehicles in stock that I was interested in. Working through Andrea E., I negotiated a fair price without any hassle. I was treated with respect by all involved in the process and am now a happy buyer. Furthermore upon taking delivery of the vehicle, Andrea explained in much detail how everything worked! Thank you all.

ChampFam

Sep 9, 2014

My husband and I bought a used Enclave and had a great experience at Ben Davis. Our salesman, Jeremy was very friendly and knowledgeable. The vehicle had a chip out of the windshield but was scheduled quickly to be replaced before I took it off the lot. Financing was easy to work with. Overall a very good experience and I LOVE MY CAR!!! Would highly recommend for new and used vehicles.

Dave C

Sep 8, 2014

While shopping for a new truck on Friday 9/5/14 I went to 3 dealerships the last one being Ben Davis. Not only did they sell me a new Silverado Z71 HD 2500 but also beat all the other dealers hands down.they also stayed past closing time to close the deal. On Saturday 9/6/14 again they stayed past closing time to go over all the details of the new truck with me. It was nice to have a salesman take the time to do so after the sale, that's the kind of service I'm looking for and will back in the future. Jerry Shroads, Miguel Gomez and the rest of the Ben Davis staff made it a great experience to purchase a new truck...

Dave C

Sep 7, 2014

While shopping for a new truck I had visited two other dealerships on Friday 9/5/14, my final stop was Ben Davis who not only sold me a new Silverado Z71 HD for the best deal around but also stayed past closing time to close the deal. On Saturday 9/6/14 while picking up my new truck they also stayed past closing time to make sure that I had any and all questions answered about my new truck This isn't the first time and don't believe it will be the last time I will purchase a new vehicle from Ben Davis. Customer Service seams to be their specialty before and after the sale which speaks volumes to me, Thanks Jerry Shroads, Miguel Gomez and the rest of the Ben Davis Team for making this purchase a great experience. Sincerely Dave C

tara52

Aug 1, 2014

The first time we arrived at Ben Davis, the lot was closed and to our surprise we were greeted by Andrea Estle. She is a new car dealer and graciously showed us around the budget lot. We set up an appointment for next day, and she continued to show us cars and work with our budget. She ran circles around the lot collecting cars for us to look at. We spent two days driving around with Andrea before making our decision. She is friendly, patient and HARD WORKING! and Ben Davis has very competitive prices.

Jerry Best

Jul 5, 2014

I am not happy with Ben Davis used car dept. I found a auto on cars.com and then contacted the dealer. I spoke with a salesman Anthony. And he said the vehicle was available. and we talked price. So I make an appointment to see the car and buy it if what he said was true. The appointment was for 9AM on the 5th of July. I drove from Kalamazoo, Mi. to Auburn, In. 1hr and 30 minutes. one way. I got their about 9 AM. And Anthony said the car is not on the lot. This did not make be happy. I then talk to Ron Coen, Sales manager, He located the vehicle and said it would take at least 3/4 of an hour to get the vehicle. We waited. When the vehicle arrived We found the following. I was told by Anthony the this was a nonsmoker vehicle and it is on car.com as a nonsmoker venicle. Cigarette butts and wrappers in vehicle and it smelled like smoke. We were told that the vehicle has 27,000 mile on it. (also on car.com) The car has 32,000 plus. The rear bumper has dings on it and also the interior seats were soiled and the car was just plain dirty. I would not trust Ben Davis and his salesmen. Any questions? Jerry Best.

Shineycarz

Jun 11, 2014

The quality of work from this places is unsatisfactory. Had some paint work done and was told that the swirls would go away once I waxed it. Really, you do a paint job and don't even wax it before giving to customer. Don't expect them to do anything over the phone either. They always want you to bring in your vehicle before they will help you. Good luck with getting a call back also.

Not Happy With The Service

Jun 8, 2014

I went to look at used cars at Ben Davis and had a very bad experince there.. My salesman was Steve ,we had spoke on the phone earlier and he said he would be in the new store. As I sat at his desk in the new store, he said he had a car for me to see, too relax and he would be right back.When he got up a boss or co-worker ? said twice "you need to get them out of here and take them to the other store" First of all he could had told him that in private,YES he said that right in front of us! And second..maybe I wasn't dressed up enough for this guy standards but that didn't mean that I didn't have money to buy a car,new or used!Very unprofessional and with rude service like that I don't why people go there!! I will never go back there and they lost my business forever! I'm happy to say I did end up buying a 2014 car from another dealership that treated me with repect! Steve the salesman at Ben Davis was very nice and did take time to try to find a car for me but I lost interest in buying anything there after being treated like trash!

ljschlosser

Aug 19, 2013

In July 2013, I returned from a trip to New Mexico where Chevy was running its end-of-the-year sales. I spoke to Steve Munger to inform him that my 2010 Honda FIT was coming off lease in December 2013, and asked him to let me know when Ben Davis was having its sale. Steve immediately got to work and within five days, I had a brand new 2013 Chevy Cruze LT in Crystal Red Metallic. (Steve had made a mother's dream come true in 2012 when he worked out a deal to surprise my son with a Black 2012 Chevy Cruze LT. My son has loved his Cruze so much that I decided to lease a Cruze as well...if the price was right.) Steve, with the help of the Ben Davis staff, set up the financing in both cases. Usually, trading in one car for another is a nerve-racking experience. However, Steve made both of our experiences agreeable and pleasant. We've had two oustanding experiences so far. Keep up the good work in creating wonderful memories for your customers!

Imnumber1

Jul 10, 2013

Financial dept needs work, person we worked with very unprofessional and only wanted to draw pictures and treated us like children. Very unacceptable work ethic.

tom8grant

Jul 10, 2013

Outstanding pricing on our new Avalanche and great service after the sale ... your sales personnel are very Professional as are the Service advisors ...plus your dealership is one of the Cleanest we have ever visited

acornell

Jul 10, 2013

Jerry Shroads helped us with our recent Camaro purchas and he was great this time just as in the past. Jerry is very professional and courteous and is 100% customer focused. We asked a lot of questions about the vehicle and he got us answers in a timely manner. It was a tough vehicle to find also and he was able to work with the dealership in Cleveland that had the vehcile we wanted and bring it to Auburn for us. Jerry is a true pro and an all-around good guy and Ben Davis is lucky to have him on the sales team.Sincererly, Andrew & Lori Cornell

wbuchs

Apr 24, 2013

My customer service and sales help was excellent. I always felt as though my dealer was out there to help me, and looking out for my best interest. My dealer also worked to get me the best deal possible, helping to value my trade-in and give me a great deal on a new car. I had a great experience at Ben Davis, and will definitely recommend it to all of my family and friends.

larrykimmel

Apr 7, 2013

I have bought alot of vehicles from this dealer ship even before it was Ben Davis. I like working with Larry and Marck . Larry does a real good job as a salesman for me. Marck joes a good job also and listens to what I have to say. I realy can not ask for a hole lot moreout of them. They do a real good job for me. Larry Kimmel

dortydean

Mar 22, 2013

A few years ago when I purchased my used Buick, I decided this senior citizen has been taken advantage of. So I talked to Mr. Davis, the owner. He listened to me and then called the service manager, Mr. Mark Rossi, in to talk with me. Both of them made up for what I had perceived as "something not quite right". Mr. Rossi then told me that whenever I needed to bring the car in for service or for some repair I should contact him. He has been so caring and helpful. I now feel so secure in the knowledge that my car is being cared for to the best of everyone's ability, and if Mr. Rossi says something needs to be done, I know that yes, it does need to be done. If I should be fortunate enough at some future time to be able to buy a newer car, you can be sure there is only one place I will go, and that is to Ben Davis!

ipwnducky

Mar 13, 2013

The entire staff is always extremely helpful. They all genuinely care about and want what is best for the customer. Special thanks to Jerry, Tom, and Casey.

shortstuff106484

Mar 13, 2013

Everyone we came in contact with were very helpful. Eric was very friendly and answered any question we had. I am very pleased with the service we got and am a very happy owner of the 2011 Mustang convertible. i would recommend your dealership to anyone looking to buy a vehicle. thanks for all the great service.

terriellen38

Mar 7, 2013

This was our first experience both purchasing an American-made car and dealing with Ben Davis Cheverolet. We couldn't be happier with both decisions. I LOVE my new Enclave and the dealership was fantastic to work with. They were very helpful and thorough in their knowledge of the vehicle, explanations of features, etc. (they even took the extra time to help me set up my On-Star and Blue-Tooth, for my phone). They found us the exact car that we wanted and had it delivered and in our drive-way, within days. I am extremely pleased with my over-all experience!

TerriEllen38

Mar 6, 2013

This was our first experience both purchasing an American-made car and dealing with Ben Davis Cheverolet. We couldn't be happier with both decisions. I LOVE my new Enclave and the dealership was fantastic to work with. They were very helpful and thorough in their knowledge of the vehicle, explanations of features, etc. (they even took the extra time to help me set up my On-Star and Blue-Tooth, for my phone). They found us the exact car that we wanted and had it delivered and in our drive-way, within days. I am extremely pleased with my over-all experience!

mike4069

Feb 15, 2013

I do think it was a dissapointment that after buying a $27K H3 the gas tank was not filled and the vehichle was not detailed, When I bought 2 new cars and one used one from Kirk Chevrolete in Elkhart and one at Tom Naquins this was not even something I asked for they just did it. After speaking with several friends and family members this was always something dealers did for new or used purchases.

fgould350

Feb 7, 2013

Great customer service, I will be doing all future vehicle purchases with this dealer. The salesman and finance department were all very professional and prompt. Thank you Eric!

sdrmnrj

Jan 31, 2013

The Service Department came to our rescue while on our journey from Michigan to Florida. They were most professional, friendly, and quick on the job to get us back on the road this afternoon. Very pleased with their quality of service. Thank you very much!

rose.hall.7169

Jan 10, 2013

My experience with buying my new car was excellent. The personnel was very friendly and gave alot of information before buying my cat. They were very helpful. This is my second experience with buying a car from Ben davis. My first was a lease in 2010 of a Chevy Cruz. I truly enjoy my new Chevy Malibu, I would recommend Ben Davis to my friends,in fact I have recommended to a couple of my friends already. Thanks for the excellent service.

acornell

Jan 9, 2013

I normally work with Jerry Shroads but he was out for medical reasons and Tom Hirchak stepped in and took great care of us during our recent new car purchase. I have bought 6 vehicles from them over the past several years and they always take great care of us in all the different departments of the dealership.Thanks,Andrew Cornell

chevylvr57

Dec 27, 2012

my saleman Corey Dailey was very helpfull in me purching a new car for my wife. the whole experance was a great.I will recamend ben davis toallmy friends and family

mikedemr

Dec 18, 2012

A friend and colleague of mine recommended Ben Davis Chevrolet. We did completed most of the deal over the phone, since I live in New York. They brought the truck out to me on a Saturday. I'm very happy with the level of service.

Lsapp

Dec 9, 2012

Larry was wonderful to work through buying a car. He was very patient. He showed me how different parts of the car worked...he might have to show me some again.He took a lot of time and effort to help me purchase the Enclave. I picked up the car after dark. The next day I noticed an oddity about the Enclave. The steering wheel has the dark wood look, but the rest of the wood-look is much lighter. Being a woman, it really bugs me Buick didn't match all the wood-look like they did in my Rendezvous. I'm also still trying to get the garage door opener to work from the Enclave.Everything else is great and I'm looking forward to having the hitch added.

mmiller882

Nov 28, 2012

I won't go anywhere else ever again, Corey was the most pleasant car salesman I've ever done business with, they got me the price I needed, and Casey was extremely helpful in getting me financed, Corey went above and beyond and even a couple days later I had questions about the car and he was able to answer all of my questions and get me setup thank you so much Ben Davis for getting me financed for a car I didn't think would even be a possibility in my range and for getting me into a car I love!!!!!

AnnGreen

Nov 21, 2012

I ran into a deer. My car was immediately taken to the Ben Davis body shop. They were extremely friendly and very courteous. I had looked on the internet for a replacement car. I received a note right away from Tim, I couldn't have asked for better service. He and Tom made the whole car process enjoyable and easy. We are delighted with our new Malibu. Many people have commented on the unique and beautiful color. Tim helped me transfer my belongings from my old car to the new and even went over and above to help me find a buyer for the old one. They are a wonderful and knowledgeable group of people to work with. I would recommend them highly to anyone.

JamesDooley

Nov 6, 2012

The salesman Mike Haefer listen to what I was looking for in an auto, he let me test drive a 2013 Malibu and Equlinox. Mike suggested the Equlinox, but I said no way until he told me about the gas mileage it gets and I was looking to lease this time and Equlinox had a great lease offer. After 1.5 weeks checking out different auto, I decided on the Equlinox . Then Mike introduced me to Ryan Smith to go over different leases. I went with the 36 months lease from Ally. There was a problem with the contract, but Ally took care of the problem and send me a letter to hold on to for the end of the lease, with the option to buy.

Rob Miller

Nov 2, 2012

Great to work with with from initial contact with Eric to Tom. Went out of their way to find the exact car I wanted as it was not on their lot at the time. Will definately recommend to friends and family.

Juan Cortez

Nov 1, 2012

I came into the dealer and told the salesman exactly what I was looking for. He did not waste my time trying to sell me a car that wasn't what I had asked for. He immediately showed me two cars that met the description I had given him. I drove it, played with the gadgets the car had, they let me go home and talk it over with no obligation to come back and no annoying hassling phone calls asking me when I would be stopping by again for the car. Needless to say, I returned the next day and drove home in less than hour with my brand new Chevy Cruze.

rick davis

Nov 1, 2012

Our sales agent (Steve Munger)and others were very helpful and courteous with the purchase of our car.

Dennis Lichty

Oct 25, 2012

We purchased a new Chevrolet truck from Ben Davis about 2 weeks ago. The salesman we dealt with was very friendly and hospitable, as were all of the personnel in the showroom. This was our first purchase at Ben Davis but we will definitely visit them first when we get ready to purchase our next vehicle.

Richard Walsh

Oct 15, 2012

Jerry helps make the process of purchasing a vehicle as smooth as possible. He is friendly, knowledgeable,and honest. That is why we are return out of state customers.

MikeHulbert

Oct 3, 2012

I worked with both Tom and Jerry when I bought my 2012 Silverado. They were both very friendly, personable and great to deal with. They were not pushy or in your face style of salesman. I enjoyed working with them both and will be buying my next new truck off of you guys in the future. Thank you so much!

smprindle

Sep 9, 2012

Jill and Tom worked extremely hard to find the car we wanted, Jill even went to the trouble of spending time on her day off to do so. We were constantly kept informed as to the progress snd were very pleased with the result. At the delivery, Jill spent time to explain some of the unique features of the car and we were impressed with her product knowledge. We would not hesitate to recomend Ben Davis Chevrolet, and Jill in particular, to anyone wishing to buy a new or used vehicle.

gsguy

Sep 5, 2012

It was a very positive purchase experience. I was allowed to observe the pre-delivery inspection process. All manufacturing documents included with the vehicle were saved as requested.

gary.easterday

Sep 1, 2012

Sales came out to see us and answered our questions about the cars we were interested in. He was willing to get us what we wanted instead of what he had. Worked with us to get a car with the options we wanted and at a price we were satisfied with. Ben Davis had a nice inventory on the lot. Several dealers we had been been to did not have much of any thing on the lot.

tmcriswell

Aug 31, 2012

Awesome service, very friendly and helpful. They answered my questions and concerns and explained how everything works on my new Cruse ECO. I would recommend this The Ben Davis Dealership to a friend.

bet92kaysy

Aug 20, 2012

I liked the salesperson for being honest and forward to me. Telling me all aboutthe car and the type service I would receive. I have gone by your place and thoughtI would try you this time. You looked clean and ready for people to come in. Ialways go to the dealer for what I want and you people had the friendly faces. Ihad another call from a dealer and they wanted me to come in with my car right nowfor an estimate. I usually do not deal with people like that as they are pushey.Thank you for being friendly and kind during my deal for a new car. I just loveit by the way. I now have a 100 miles on it and ready to put more on today.Have a great day as you deserve it very much. Betty Michael

kbarkey00

Aug 14, 2012

I have been a repeat buyer from Jerry for several years. Everytime he works hard to find the best deal within my budget. Super Salesman

christel

Aug 10, 2012

Steve was very friendly and knew what questions to ask, so he could find what I was looking for. He showed me all the features of the car and explained how to work them. I got a great DEAL money wise and couldn't be happier with my new car and the experience I had at BEN DAVIS. I would gladly recommend them to family and friends.Sincerely,Inge Kaiser

ljschlosser

Aug 4, 2012

Steve helped negotiate the best deal possible as we traded in our 2002 Chevy S-10 Crew Cab toward the lease of a new 2012 Chevy Cruze that my son will drive to college. The payment is affordable for him. Steve even had the license plate transferred from the truck to the new car while my son waited to see if the deal would happen. Although I'd signed the lease one day earlier, he helped me surprise my son at the Ben Davis Dealership in Auburn. Thank you, Steve!!

HoosierMary

Aug 2, 2012

We had been car shopping in our hometown of Fort Wayne and were frustrated by what seemed to be the "games" that many salespeople use in trying to sell a car. We found the car we were looking for online at Ben Davis in Auburn, e-mailed them to ask for a price quote, received a quick response and the price was good. We went to the dealership later in the day to test drive and then purchase the vehicle. We were impressed with the friendliness, honesty and overall positive atmosphere at Ben Davis. Everyone we dealt with -- from the online sales staff to the in-house sales team, sales manager and business manager -- were top-notch, treating us with respect and taking the time to explain everything thoroughly. Ben Davis will definitely be our go-to source the next time we want to purchase a vehicle and we will recommend the dealership to anyone we know who is looking for a new or used car.

dmelchi2000

Jul 26, 2012

Ben Davis worked with me through all my very specific needs. They even made a 1200 mile round trip to get the vehicle I wanted. This is the second vehicle I have purchased from them and will continue doing business into the future.

Lisa Z

Jul 20, 2012

From the very first inquiry to the last step of driving away in a vehicle that absolutely fits my needs, I had a terrific experience at Ben Davis. I will definitely return for my next purchase. Thank you very much for the amazing service!!

mattprater

Jul 20, 2012

My wife and I had two children with us and was not looking forward to taking them car shopping with us but I have heard good feed back about Ben Davis so we decided to give it a try. We had a great salesmen and we were in and out. Things went better than I could have expected. I will 100% go back to Ben Davis when we need another car.

wilgord

Jun 13, 2012

We were greeted with a friendly smile and handshake. Salesmen were knowledgeable about their products. We were undecided about which vehicle we wanted and they encourage us to test drive each model. When it was time to make our final decision, they were patient and were NOT pushy. We went into the dealership with a trade in value that was acceptable and they exceeded our price with NO hassle!!!! Our overall experience was one was of TOTAL satisfaction. This has been our best car buying experience!!! Our new vehicle

dmertz

Jun 5, 2012

I have bought my last 5 vehicles at Ben Davis. I also have all of my service work done there. I know the work they do will be done right and in a timely manner. They have always given me a fair price when buying a vehicle or when having any service work done.

techjunkyjosh

May 10, 2012

My wife and I purchased a used vehicle, trading in a car. We purchased the vehicle on a Wednesday, we already had the final payment for our car scheduled on Friday. We were told that we needed to pay Ben Davis the $376.67 and cancel the payment to the bank, so the title would go to Ben Davis. I then paid the $376.67 to Ben Davis on the spot and we purchased the used vehicle. We then called the bank and tried to cancel the payment on Thursday. We were told the payment was pending and couldnt be canceled. I then called and talked to the gentleman in the finance department and he said to just bring in the title when we got it and they would cut us a check for $376.67. On the following Friday we receive the title. I promptly called the finance department and talked with Ryan. Who of course had no idea what I was talking about and was not very friendly. He then told me that he would try to have a check for me on Saturday and would call me. He then called me on Saturday at 9am and told me he didnt have a check but would call me on Monday. On Monday Ryan called me and told me that they couldnt give me the money that he talked to the bank and we had to get the money from them. I promptly called the bank and was told the complete opposite story. I then called Ryan back and the again, not very friendly told me that they would do the leg work as if he was doing me a favor, and that he would call me back the next day. Of course there was no call. So Wednesday I drove to Ben Davids and dropped off the title. I told my entire story to a gentalman there who told me that Thomas Hirchak would call me the next day and they would have a check in the mail. And as you have guessed Thomas never calledSo I have been lied to multiple times. I have been given the run around. I have been treated poorly and Ben Davis still owes me $376.67, which they have owed me now for 15 days.

father of 4

Apr 17, 2012

Me and my wife recommend buying a car from ben davis .our salesman Jerry was so easy going and made buying a car easy from start to finish .The best selection of cars around fort wayne,and auburn indiana.

Buckwheat1

Jan 30, 2012

I had the front end aligned on my vehicle. A short time later I noticed extreme wear on the outside edged of both new front tires. I took my vehicle to another shop which showed me that the caster and camber adjustments had never been changed. The vehicle was never aligned. I was charged $100 for nothing. This was a vehicle that I had purchased new from Ben Davis Chevrolet. I will never return to Ben Davis Chevorlet and have advised others to do the same. I have stopped 3 new car sales and advised others to avoid Ben Davis Service Department.

KRR-Vette'11

Oct 26, 2011

Sept 17, 2011 I purchased a brand new Chevy Corvette from Ben Davis Chevrolet, Auburn, IN Thanks to Cars.com I was able to review similar cars in Indianapolis, Ohio, Ilinois, and Michigan all from my laptop. Ben Davis had the car I wanted, the best deal, and was great to work with. Jill Harris my sales rep was very knowledgeable and was the best. I closed the entire deal in less than one hour all because of my research on Cars.com. Thumbs up to Ben Davis' staff and the Bowling Green Assy plant, Home of the Corvette.

maepug

Aug 13, 2011

Have used this dealership for years. Purchased several vehicles there.Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked is there anything else I can do for you today, I said tell me what the noise is. Told him to take the vehicle for a drive.He heard the noise before he got it off the lot and had the problem figured out when we got back to get the vehicle picked up.Sometimes you just have to talk to the right person.Would recommend this dealer to others.

trgrant

Aug 5, 2011

outstanding customer care .....you feel like one of the family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any New Car Dealer !!!!!

fw007

Aug 5, 2011

Great experience. I bought a new Silverado recently and the staff was great. No one was pressuring me into buying any financing packages or any particular vehicle. I was slow in making my decision and they made sure I was comfortable before committing to a 2011 loaded Silverado. Service bay is very nice, pull in and drop your car off, no smelling like oil or gas, where you leave your car is completely separate from the work which is a huge improvement over other dealers for me. Can't be happier with this dealership, they've gone out of their way to make me a satisfied customer and I'll definitely be back.

bill lewis

Aug 5, 2011

Always a great experience ...worth the drive from Fort Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there

rabbit46703

Mar 3, 2011

Sales staff good. Quality of service very poor. Too many mistakes on service shows thay are pretty incompetent in the service area. Even the simple things that have been done for me have been handled ineptly. "Bend Over Davis" is the local descripter of their service dept. The service dept assumes the customer is uneducated and are to be taken advantage of. If more customers would actually check the work Ben Davis was supposed to do correctly they might find out they did not get the work as promised or they did it incorrectly. When questions or comments are sent to the service dept, they go unanswered. They do not care about the customer so I will no longer have my car serviced there.