Used Cars for Sale at Best Chrysler Jeep Dodge Ram in Plymouth, MA

Richard

Nov 15, 2016

Professional informed courteous. Responsive intelligent and helpful. Rare these days to have such a positive encounter and e Leiden was.

Carolyn

Nov 9, 2016

Efficient and very helpful with current and future service appt's. Maybe have a state inspection program at the facility to keep every service in house.

Kathleen

Nov 5, 2016

I went to where I bought my jeep and was told nothing they can do. Brand new, I came there and they fixed everything. Will definitely use that as my dealer now.

Priscilla

Nov 5, 2016

The Best Team is truly that - THE BEST! I purchased my vehicle at Best, and brought it in for service. Everything was taken care of so easily. I felt so care for and cared about, and was in and out in no time at all! You're the BEST!!!

Robert

Nov 5, 2016

As soon as you arrive you are greeted more like a family member. Everyone is friendly and treats you unbelievably well. Best Chrysler Dodge Jeep turned a bad experience from a previous Jeep Dealer to my buying a new jeep and actually wanting to bring my Jeep Compass there for service. I cannot say enough good things about this Dealership and their staff.

Kimberly

Nov 4, 2016

Pleasant, friendly, helpful service. Honest folks, great service. I will always do business with Best. Always always. This survey is very difficult to submit

Michael

Nov 2, 2016

Our salesman, "Andrew" was professional, knowledgeable, and respectful. The dealership is clean and inviting. Michael, in the service department, also supported us with an oil change! Great service department.

Elise

Oct 28, 2016

a lot of vehicles to choose from. Clean facility, friendly &, helpful staff. Huge waiting room. Jim showed me all the jeeps i was interested in and showed me others to help me pick the right one! AJ & Ben were very informative and professional. Thanks guys!

William

Oct 26, 2016

I was listened to, and they worked with me to get the vehicle I wanted with the terms I wanted. I was very pleased.

Kenneth

Oct 21, 2016

Mike Wilson and Veronica Swan were personable, efficient and very customer oriented. It was my daughter's first car buying experience and it was a positive one

Lyn

Oct 21, 2016

Everyone we met was nice, helpful and definitely not pushy. They even entertained our 6 year old grandson while we worked out the financing details.

Stephen

Oct 18, 2016

Courteous, efficiant, informative, and thorough. Good experience. Made waiting a pleasure and answered all my questions. Looking forward to long term relationship.

Jennifer

Oct 16, 2016

Super friendly, quick service, beautiful facility, lots of options to keep busy while waiting, car wash for each service is the best!

Robert

Oct 14, 2016

Pleasant, quick and easy experience,getting my car serviced from the greeting person when entering to the completion. Very professional dealership,

Robert

Oct 11, 2016

The dealership was able to attend to my request for an oil change promptly. They also informed of some software updates needed by the 2015 Jeep Cherokee.

Susan

Oct 9, 2016

Everyone is so friendly and courteous. You feel respected. The service department does everything they can to keep you informed and updated.

Stephen

Oct 8, 2016

The service provided to me was above and beyond what I expected.I have always liked their service and the people.The end result of their service is a direct result of the good hard working people they have working for and representing Best CDJR.

Karen

Oct 4, 2016

Pleasant and helpful staff and clean and new dealership with many conveniences while waiting for service completion. Would return to service my vehicle and purchase another.

Albert

Oct 1, 2016

Saw me the same day, fixed the issue. Marty is always great to work with. I love the complementary jeep rental that lets me try out the newest model. That is fantastic.

Brian

Oct 1, 2016

Treated like a valued customer!! From the valet entrance to check out! I won't go anywhere else. The car wash is a plus

Christine

Sep 29, 2016

It was fast, no hassle, and didn't feel pushed. The people who work there were very nice and helpful and made me feel comfortable

Robert

Sep 29, 2016

Clean dealership. Sales person Chris St.Clair was ready to help me as I walked in. Tom from finance was very helpful and a pleasure to work with. Very good experience buying my truck.

Joseph

Sep 28, 2016

Friendly interaction with all personnel. Quick and solid service visit. The free service on initial oil changes certainly helps, thanks to Dodge/Chrysler for that.

Jeanne

Sep 28, 2016

Our salesperson, Mike Mullen was excellent and went above and beyond to make sure we were satisfied. We are very happy with our purchase and the deal we made.

Grant

Sep 27, 2016

Very nice waiting areas. Drink/food for people as well as options of watching TV or having a quieter room to use tablets/laptops. The appointment time went by very fast. Nice enough to make me want to buy more cars.

Matthew

Sep 27, 2016

The entire team was extremely helpful at each stage of the sales process. Andrew was very professional and maintained open communication from start to finish. Ben was very helpful in explaining all of the financing options. All around pleasant experience working with this team.

Suzanne

Sep 24, 2016

Staff is always amazing. Very friendly and accommodating. I am greeted by name and felt like they were waiting for me to arrive. The new facility is clean and the waiting area is so comfortable and relaxing.

Brian

Sep 24, 2016

Excellent customer service, very speedy service, addressed our concerns and provided solutions or future solutions. Very clean and modern facility.

Richard

Sep 22, 2016

It was Great service and great staff to work with a great environment to be in and a great business that I would definetly recommend.

James

Sep 22, 2016

Professional greeting when I arrived. Friendly service team members. Quick and efficient service. Was kept informed about the progress of service. Clean and comfortable waiting area. Delicious Danish and refreshing iced tea! Even had the day's paper to read. The truck was washed and looking great when I left the dealership! Exceptional experience! Would definitely recommend to friends and family!! Thank you for proving that the customer is the #1 priority!!

Matthew

Sep 20, 2016

Best car buying experience. Chris was excellent! Best has a great selection of cars. Recommend to all my friends and family.

Ann

Sep 19, 2016

Everybody is friendly and very efficient (Shannon and Marty). Love the car wash! Building is spotless. There is a reason I drive 20 miles for an oil change, instead of taking it down the road.

Cheryl

Sep 18, 2016

The professional and courteous manner held by the sales representative and finance manager, making this car purchase a very pleasant experience. (Best ever, no pun intended).

Richard

Sep 18, 2016

Did everything possible to get the job done! Polite, friendly and very knowledgeable about the vehicle. Went to bat to get me into a Ram.

Rick

Sep 17, 2016

I will start off by saying the staff was very kind and polite. I just had a problem with the way my particular service claim was handled. I called at the beginning of the week looking to make an appointment to have my recall repaired and also to have the dash light diagnosed. The service rep said sure that should be no problem and scheduled me for an appointment later in week. I showed up that morning of the appointment and they took me right in. I explained I had an appointment for the airbag recall and that the airbag light was on and needed to be diagnosed. The service rep said sure thing and took my keys. After less then an hour I had the secretary at the desk come over to me with paperwork saying my vehicle was all set. I inquired if the airbag light was dealt with and she said she was unsure. After she inquired with other staff it was presented to me that the light was still on and not diagnosed. When I told them that that was also the reason I came there I was told that I only had an appointed for the airbag recall and not the airbag light. Then they proceeded to tell me I need to reschedule the following week for the light diagnoses. At that point I felt like I was more of an inconvenience than a customer at that point. Your dealership failed to book the proper appointment for me and instead of trying to correct it I was suppose to try and take time out of another day to get back in there. So I then proceeded to take my vehicle to a regular mom and pop shop where my vehicle was taking in without question and repaired within hours. I was even given a rental car free of charge for the duration of repair. I had hopes of a good first time experience in a new dealership but unfortunately it didn't turn out that way.

Vincent

Sep 16, 2016

I love the manager a j in sales had fun battling and getting the deal I deserve Ben in finance great guy knows his business and reassured me anything I was promised will be given to me great job in getting me approved hats off to Steve the sales manager as well I had fun doing the deal it was a learning process for Chris salesman with me being retired from sakes in auto business

Patricia

Sep 15, 2016

Beyond my expectations. From the superior sales service from Andrew Howard and Cheyenne, Ben in financing and the welcoming courteous ladies out front, above and beyond anything I experienced in other dealerships. I am also in sales (real estate) and I have to say I was impressed with Andrew's skills.

Richard

Sep 14, 2016

Efficient, friendly, fair First time I used the new location. It is a nice new facility and I will be happy to return whenever I need service.

Kenneth

Sep 14, 2016

Speed of information and process. Great follow up and completion of all items that were agreed upon. Truck was prepped and review was done completely.

Paige

Sep 13, 2016

Quick, very kind and helpful. They have a very clean building and have a very professional appearance would recommend to friends and family

Linda

Sep 10, 2016

I he an appointment and I was early, Ned they took me right away. Greeted by everyone ... Very friendly.

Robert

Sep 10, 2016

The service executive, Marty was considerate, candid and very professional. He kept me apprised of the efforts to discern the problem with my Jeep's transmission which turned out to require a new front differential. It took a week but he saw that I had a loaner car and timely updates on progress as the new differential had to be shipped in form the midwest. All in all it was service with a smile.

Stanley

Sep 9, 2016

Paul listens and is responsive. Always satisfied with service. Provide a quality loaner. Customer waiting area, facilities, amenities top notch.

Aaron

Sep 7, 2016

I liked working with your sales associate Veronica. She was very pleasant and made me feel comfortable during what can be a stressful experience. She was professional, upfront and transparent during the entire process which put me at ease. I would most definitely come back in the future. Thank you Veronica for making this car buying experience enjoyable.

Christine

Sep 6, 2016

The layout of the service side of the dealership is well thought out. Everything is set up to flow nicely from arrival to paying after service is performed. The lounge was nice.

Jessica

Sep 3, 2016

service was prompt and everything was fully explained. I was made aware of recalls and warantees and scheduled quickly! Thanks

Gary

Sep 2, 2016

High Quality Customer Service.Overall Excellent Experience. Would strongly recommend over other Jeep & Chrysler Dealers on South Shore of Boston Area

John

Sep 1, 2016

my wife and I were very happy with it all. Our salesmanMike Mullen was excellent from start to finish, could not havehad anyone any better unless it was God himself. The holething went well and I will tell people to go here and ask forhim. Thank You John & Sheila Thrasher

Eric

Sep 1, 2016

No aggressive or high pressure salesmen. Andrew obviously has a job to help point me in the direction of a car but he didn't use any salesman gimmicks.

Edward

Aug 30, 2016

Everyone listened to what I had to say very happy with the service even got a car wash too!!and my car is fixed!!

Glenn

Aug 28, 2016

Professional, GREAT service, ammenities while you wait for your vehicle, coupled with a FREE car wash. A+ overall customer service.

Nancy

Aug 26, 2016

Very Pleasant employees from the folks that greet you at the door to the Service Advisors. Fast service. Nice new building. Treat you like a valued customer.

Edward

Aug 26, 2016

Andrew was engaging, knowledgeable, and professional throughout entire sales process. He listened well and answered all questions directly. Tom in Finance and Jim (?) for used car transaction were likewise., helpful and accommodating. Every staff member made eye contact and greeted us. Nice clean showroom and service amenities were also nice.

Danielle

Aug 26, 2016

Best Jeep is in a new building with a friendly knowledgeable staff, fast service and a comfortable customer waiting area

Dawn

Aug 25, 2016

The customer service was great and the facilty was modern and clean. They also cleaned my car which a pleasant surprise!

Bruce

Aug 24, 2016

Very courtious and friendly ,promt service. Buying the vehicle was a pleasant experience and would recommend this dealership to anyone that was thinking of purchasing a vehicle of any they have.

Shawn

Aug 24, 2016

Got me in and out quickly as I knew the vehicle I wanted. Negotiated the price quickly and fairly. Beautiful facility with a huge selection.

Frieda

Aug 23, 2016

Prompt attention all the way through the process. Salesperson, general manager and financial manager were great! This is the 6th car we've bought from Best and wouldn't go anywhere else!

Francis

Aug 21, 2016

Dealership was very clean. Everyone was helpful and friendly, and I found Kyle, very knowledgeable about the car I bought even though he was relatively new.

Judy

Aug 20, 2016

Explanation of vehicle diagnostics and solutions in a clear respectful manner. An always welcoming staff who seem happy in their work.

David

Aug 19, 2016

The whole experience was excellent. I felt very comfortable with the knowledge and honesty of the whole staff. Particularly, Andrew Howard-from sales and Tom Osbourne from the business side.

Thomas

Aug 17, 2016

friendly and professional employees. I was updated on service status. The service was because of a dead battery but the service staff showed a genuine concern with solving the problem.

Richard

Aug 17, 2016

I showed up to the dealership just as the last few employees were leaving for the night. The gate was mostly closed. A car drove up and AJ introduced himself and invited me to visit the next day. I did and was very fortunate to be greeted by Jim Sorensen. His genuine nature, friendliness, and laid back demeanor is a rare find in any sales field especially car sales. I enjoyed looking at the options that best suited my needs. He knew what to show me because he took the time ask and didn't try to push me towards something else. Though I understand Jim is there to sell cars, I really got the sense he genuinely wanted to make sure I got what I was hoping to find. Jim won my business. I wanted to buy a truck he showed me and with Cheyenne's even handed negotiations with me, the numbers worked. I truly felt I was treated with respect and everyone's interest were taken into account. A big shoutout to AJ for inviting me to visit and an even bigger shoutout to Jim for exceptional customer knowledge and service. In the end it was Jim that brought me back to Best and convinced me to jump brands and leave GM!

John

Aug 16, 2016

Brand new dealership/. walk in service. polite and quick as promised.. Waiting area was clean and the free cafe was greatly appreciated

Colin

Aug 12, 2016

The honesty and knowledge of the service writers, technicians and manager. Bernie, Michael, Paul, David and Dan the technician were once again top notch. Answering any questions I had with intelligence and confidence.

John

Aug 12, 2016

EVERYONE WAS KIND & HELPFUL.CHRIS WAS GREAT, GOING OUT OF HIS WAY TO MAKE SURE WE GOT THE VEHICLE WE WERE LOOKING FOR

Tracey

Aug 11, 2016

I always receive excellent service which is completed around my schedule, which is greatly appreciated! The new facility is beautiful!

Tamara

Aug 11, 2016

Knowledgeable and friendly staff....I will be bringing my jeep their for all my future service needs. Paul was great!!! Thanks

Colin

Aug 10, 2016

The honesty and knowledge of the service writers, technicians and manager. Bernie, Michael, Paul, David and Dan the technician were once again top notch. Answering any questions I had with intelligence and confidence.

Frederick

Aug 7, 2016

Everything very helpful even when there were issues the staff were very understanding and helpful in rectifying the situation. Made stressful situation enjoyable

Raymond

Aug 6, 2016

treated like a valued and appreciated customer.wish that all my dealership interactions were this commendable.no more needs to be said !

Brian

Aug 5, 2016

Building is nice and clean. Marty went above and beyond to make sure I got a good price on tires.

Ashley

Aug 5, 2016

Cheyenne was great he helped me every Step of the way and had an answer for all of my numerous questions!

Megan

Aug 3, 2016

I was very happy with the deal I got on a new lease for a 2016 Hyper Green Jeep Wrangler.

Christopher

Aug 3, 2016

My salesman was a magnificent man! He made the process quick and easy and knew exactly what he wanted to buy!

Andrew

Aug 3, 2016

This is a friendly and welcoming dealership! The sales staff is very helpful and wants to make it a great experience for the customer. Really enjoy working with everyone here! Thank you.

Robert

Aug 2, 2016

Staff was great. Very low hassle. Both Andrew and Cheyenne were a pleasure to deal with. Would go back for my next car.

Shawn

Jul 31, 2016

Sales associate was amazing with a stress free atmosphere and the finance department was extremely helpful and courteous and the Jeep was spotless upon delivery.

Sylvie

Jul 30, 2016

Everybody is friendly and professional. I was in for an oil change and tire rotation and was not pressured into anything else which I appreciate very much. When my Jeep was ready I received an email and a phone call. Mike let me know that my brakes would need to be replaced but not until my next scheduled oil change. Again, I was not pressured but I appreciate the information. The new dealership looks great and even though i used the shuttle service (which i love!) I wouldn't mind waiting in the comfortable waiting area. Thank you

Karen

Jul 30, 2016

Very nice dealership, Nice People, Practice great business practices such as giving a loaner vehicle free of charge when my vehicle needed service for two days.

Christine

Jul 29, 2016

Veronica Swan and Mike Mullin could not have made our experience of buying our Jeep Sahara any easier or more pleasant. Also, knowing first hand the popularity of Jeep Wranglers, we were very much impressed with your on-lot inventory compared to other local Jeep dealerships.

Jonathan

Jul 22, 2016

Everything from the second I walked in to when I left. Being greeted by the people at the front desk and being able to see the people who are going to help me through the window to there office is great. I have developed a nice repore with the service staff and appreciate the attention I receive when I come in for routine service or a car wash. Also the staff that greets you when you drive up the the dealership is always friendly and curtious. Great experience overall.

Joshua

Jul 21, 2016

Nice staff, quick process, clean facilities. I've been to other Chrysler/Jeep service centers around south shore MA that have been a bit crowded, or the staff felt like they were rushing or irritated. None of that here, this was a nice experience, especially when compared to the other 3 facilities I've tried before.

Gregory

Jul 21, 2016

Very efficient and quick intake process and I was provided a ride from the dealership to my home and then back to the dealership from my home by two very nice drivers. Everyone seemed very happy to assist me with the service process and made me feel that they valued my business. This is rare feeling in this day and age.

William

Jul 21, 2016

worked well with us, very polite and respectful. Made us feel very comfortable and tried to get us through the process as quick as possible.

Leslie

Jul 20, 2016

Marty in service is great as well as check in process and greeting at door. Bought my Grand Cherokee here last year and very happy with the entire process. Looked at other dealerships nearby first, had terrible experiences at 2 dealerships. Best Jeep was able to meet or beat any offer I had received, and made the whole process less painful!

Brian

Jul 20, 2016

friendly staff and greeters, the facilities were clean and the complimentary cafe was a nice treat. the car wash is a nice bonus

Rebecca

Jul 19, 2016

attentive, knowledgeable staff. complimentary snacks and drinks in the cafe. shuttle service was convenient and complimentary. vehicle maintenance was completed within timeframe referenced.

Andrea

Jul 19, 2016

Quick, friendly and efficient! Love being able to schedule oil changes online. Staff is kind and curious, even when I have the kids with me!

Joshua

Jul 19, 2016

My sales person accommodated my buying experience, as it was a bit over the usual car buying request.They handled the paperwork and delivery of the vehicle wonderfully.

Gail

Jul 16, 2016

My first experience with this dealer was beyond my expectation. From being greeted at the door, told where to go and what to expect, being assigned to Service manager, Marty. I was kept up to date throughout my car being serviced and given a loaner car to use. Couldn't ask for anything more!

Paul

Jul 15, 2016

MICHEAL IS WONDERFUL IN HANDLING MY PROBLEMS WHEN HE PROMISES SOMETHING IT IS DELIVERED, NEW SHOP IS CLEAN AND BEAUTIFUL

Cynthia

Jul 13, 2016

Everyone was extremely friendly and helpful. I had a couple questions that were answered fully and quickly. Everyone was very knowledgeable

Joseph

Jul 10, 2016

A very nice service rep took my keys and within the next half hour he came back with my keys and the car was done

Brian

Jul 10, 2016

From the purchase to the service, everything has been very good. Salesperson was friendly and made sure we were happy with our purchase. Service department has been great.

Christopher

Jul 7, 2016

Easy, quick, painless, fast, not slow, good deal, nice, courtious, not bad, polite, refreshing, charming, enjoyable, pleasant, cheerful, and cordial.

James

Jul 4, 2016

Great , courteous, freindly service.always a good experience at Best! Started at time of purchase, Gregg Smith our salesman was a real gentleman and made our purchase a comfortable , no pressure sale.

Matthew

Jul 3, 2016

Curteous, freindly. Great customer service. I feel this dealership is trustworthy, which is something unusual with mechanics and dealerships. If I buy a chrysler for my next car, I will definitely go here.

Renelle

Jul 1, 2016

Professional & quick service with a wonderful waiting area with access to news & very comfortable and a new facility to explore

Henry

Jun 30, 2016

I like being able to make an appointment and having the work done in a timely fashion. The service staff is very professional.

Robert

Jun 30, 2016

Our sales person Chris St Clair, was very professional and personable helping us with everything all they way thru to the sale. We highly recommend Chris, Cheyenne the sales Manager and Best Chrysler, Dodge Jeep Ram.

Lindsey

Jun 30, 2016

Everyone was very kind, polite, and efficient. As soon as I walked in I was taken care of. I received a text message when my car was ready, returned to it pulled up waiting for me and even washed.

Bruce

Jun 27, 2016

Quality Service done in a timely manner. Thank You Mike "The Tall One" Took the time to explain everything to one of our first time car servicers

Rosemary

Jun 25, 2016

I dropped my car off for its 12 month service. The courtesy van drove me to the shopping area picked us up when we were done and my car was finished and ready to drive home. A wonderful experience!

John

Jun 24, 2016

AJ was our salesperson. He was very friendly and knowledgable about every aspect of the car we were looking to buy. He answered all our questions and was easy to work with. Mike was our finance person and he was able to find the right financing to suit our needs. Overall experience was excellent.

Benjamin

Jun 18, 2016

It was a very easy, and pain free process. This is my second purchase from th best organization and they continue to exceed expectations!

James

Jun 16, 2016

Our sales person AJ made the entire vehicle selection process pleasant and comfortable. He was very friendly personable and knowledgable. It was obvious he enjoys the job he does. We had a great experience at Best Jeep because of AJ(all other staff we met were great to deal with as well)My husband and I will certainly go to Best Jeep for our next vehicle and refer friends and family as well.

Thomas

Jun 5, 2016

Chris St. Clair and Mike Mullen were both professional, courteous, and friendly. They were willing to do whatever it took to make our buying experience a great one.

Caitlyn

Jun 1, 2016

Veronica was very helpful and made sure the car was ready in the same day that we signed paperwork like she promised. She also explained every function in the car in great detail.

Lori

May 31, 2016

Your staff is extremely conscientious and accomadating. Even when they were challenged with the move to the new establishment, they couldn't have been any nicer.

Kevin

May 21, 2016

Everyone is beyond nice from the time you pull into the lot and are greeted. More than willing to help with a ride for my wife. My wife deals with the cars and she actually felt like she was listened when she presented concerns on our car.

Robert

May 21, 2016

Mike took the time to really listen, check the problem with the tire and make a solid recommendation. He explained how to permanently correct the situation and then took the steps to get the tire ordered and available as soon as possible.

Michael

May 21, 2016

Fantastic people who know their products and how to get things done in a timely matter. No hassles itsxallvabout customer service was a great experience.

Howard

May 4, 2016

Always friendly and efficient. Michael is easy to talk to and takes appropriate time with each customer. Waiting area is very comfortable.

Joan

Apr 28, 2016

Exceptional customer service! This is the first time in my life that I have told people I like a car dealership.

Timothy

Apr 28, 2016

My service manager was amazing. Very thorough and the best service manager I've ever dealt with. He is a keeper.

Judy

Apr 28, 2016

I appreciate the clear analysis of my vehicles needs and the respectful way the information was conveyed. I never felt pressured to make a decision but instead was educated regarding the problems, the solutions as well as pricing. I also appreciate the use of a loaner.

Vincent

Apr 27, 2016

Friendliness of the receptionist and greeters when you pull up the knowledge of the service advisors and the perks in the waiting room coffee water etc clean bathrooms to

Hannah

Apr 27, 2016

The personal assistance and having all parts taken care of for us in a timely manner.Mike was very helpful, walking me through all parts of the car buying process, and getting me familiar with my jeep's features.Tom was very informative and made us feel well prepared for offered financial options.Everyone we met was welcoming and willing to assist us.Overall, we are extremely pleased!

Richard

Apr 22, 2016

I thought the sales Representative Name A.J.Fiore was very polite and well manor, he was very really good about explaining things, he was A great sales man.

Deborah

Apr 22, 2016

I enjoyed not having a salesman pushing me into purchasing vehicle that I did not want. It was a pleasant purchase. AJ was wonderful.

Catherine

Apr 21, 2016

Chris St. Clair was very professional. Well knowledgeable on the vehicle I was interested in. Also explained how a lease worked.

Abigail

Apr 8, 2016

The staff at the dealership was very courteous, respectful and extremely helpful. They were able and willing to answer any and all questions I may have had regarding the work being performed on my vehicle.

Steve

Mar 31, 2016

Everyone was pleasant and focused on the customer. They weren't distracted with side conversations or other things like I've seen at other places. And, I like the level of attentiveness and service. The free car wash is a great touch too.

Marthanna

Mar 29, 2016

We have been so jaded from horrible past experiences all over the country we had little hope to be treated any better here. But thankfully we were wrong! The staff was awesome at explaining everything and even showing us the problems before fixing them. The waiting area was also very well done. Everyone was helpful and friendly with fast service!

Amanda

Mar 25, 2016

The whole experience at Best in Plymouth was very pleasant. Veronica Swan was very knowledgeable and she worked hard to get me the vehicle that I wanted, especially since she had to get it from another dealership. She made sure I was completely satisfied.

Jessica

Mar 24, 2016

The sales department was very knowledgeable. I feel like I received a fair deal for the vehicle and the financing terms were good.

Kathryn

Mar 17, 2016

I was very happy to be able to walk in and not feel the high pressure to purchase a car. I was looking to buy my first wrangler and Veronica was extremely helpful and knowledgeable! I highly recommend working with Veronica if you are looking to purchase!

Kevin

Mar 17, 2016

My service appoint was quick and the dealership has a great waiting room. I like the way that the dealership made me feel before ,during and after the appoint was complete.

Diane

Mar 16, 2016

I didn't even buy my car there but treat me as if I did. Recently had some trouble with my ignition, without hesitation loaned me a car and got the problem fixed. From the person on desk to the man who tok care of me first class whole way! Thank you

Kerry

Mar 16, 2016

Everyone was extremely helpful & friendly! From the second I arrived, the valet, the service manager, parts manager & reception were all awesome to deal with. One of the best experiences I have every had at a car dealership.

Lindsey

Mar 10, 2016

AJ was so kind and thoughtful of my price range. He was not pushy or difficult at all. Also working with the finance manager was a great experience. I would 100% recommend AJ and best jeep to others. I could not be happier with my new car and experience purchasing it.

Carol

Mar 8, 2016

Everyone was very helpful. Each person we spoke with went out of their way to thank us for our business. That made us feel happy we chose Best.

Robert

Mar 2, 2016

Very accommodating. Willing to go the extreme mile. Service was fast. Everybody was friendly.I was very pleased with every one there.

Michael

Mar 2, 2016

The process was quick. Everyone that i have dealt with in the dealership has been terrific from the sales team to the finance office.The staff stayed after hours to meet my schedule needs.They gave me a great deal right off the bat with out all the haggling involved in most dealerships.

Brian

Mar 2, 2016

Our sales associate Mike Y. was a true professional. I thank him for being so accommodating to my family and our needs during the entire sales process. He went above and beyond. An exemplary representation of your organization. Very happy with my purchase and this dealership.

Peter

Feb 26, 2016

As a "walk in" I was helped in a very timely manor wiht all my questions and concerns addressed by a very knowledgeable staff.

Gail

Feb 25, 2016

Mike in the service department took care of me. He was very polite, respectful, patient, attentive to detail, and answered all my questions. I never felt rushed throughout the time I spent at Best. Thank you, Mike. Also, the gentleman who took my car to be serviced was most friendly and helpful.

Scott

Feb 24, 2016

The service department personnel was very courteous and professional. They kept me informed about my repairs during the entire process.

Steven

Feb 24, 2016

I have purchased many vehicles over the years, along with this I have experienced various methods and techniques dealers use to sell vehicles. Most of those experiences leaving me with the "I'll never go back there" mindset. Best jeep has been hands down the best experience by far. From the over the top customer service to the beautiful temporary dealership. I was treated exceptional and left with nothing but positive things. Everyone I run into in the market for a car knows about my experience and gets my recommendation. Mike Cocce was my dealer, Mike was over the top nice and very clear and detailed the entire time during sale and upon delivery. He took the time to show me all of my vehicles features and even set up my Bluetooth and programmed some can channels for me. I have never left a dealership with the feeling that I just want to go back and buy a new car because it was so positive. Thank you best jeep and mostly Mr. Cocce.

Rebecca

Feb 23, 2016

Chris and Tom where both extremely friendly and made me feel at ease..I would Def recommend a friend to this location GREAT JOB BEST!!!

William

Feb 17, 2016

Prompt, courteous service. Always looking out for my interests and safety. My daughter took our jeep in and was treated as I always have been. Nice feeling.

Barbara

Feb 14, 2016

Respect, concern, attention to me as a customer, explaining prices before I decided whether to have something done/repaired, and friendly staff from the moment I drove up and they took the car to work on to the very end when i was called to let me know car was ready.Probably the best experience I have ever had at a service center

Todd

Feb 10, 2016

How easy it was to get I to a new vehicle. Andrew Colonna and Tom Osborne were great to deal with.

Walter

Feb 8, 2016

My salesman Chris was excellent. He took the time to pull many different vehicles right out front for me to look at. Everyone, including the finance and sales managers, was extremely courteous and helpful. It was great experience from start to finish.

Caroline

Feb 6, 2016

Everyone was very friendly and not pushy. Fairly easy process very happy with my car. They all told me to call them immediately if there are any problems. Andrew was great.

Colleen

Feb 6, 2016

There was no constant back and forth on a price they came right to us with the best deal they had and it worked for us. Mike Y listened to what I was looking for in a vehicle and found me exactly that

Walter

Feb 2, 2016

very professional operation I was treated like I was a very important person the work was done quickly and to my satisfaction.

Gerald

Feb 2, 2016

Was greeted immediately at service desk,and with a smile.Paul wrote me and was also very pleasant,car was brought right in and serviced with recommendations for next.Very smooth operation.

Ross

Jan 28, 2016

I brought my Durango in for a electrical issue. They solved the problem & I was on my way. Great service !!

Maureen

Jan 27, 2016

Well, first let me just say, Marty was awesome. He took great care of me and kept me informed on what had to be done to the vehicle, how long it would take and estimate of the repair.

Joseph

Jan 27, 2016

The hard work they did to get us approved for the loan was outstanding. The whole entire staff was more than happy to help they were so nice and friendly. The expire nice was awesome

Patrica

Jan 22, 2016

Fast, courteous and professional staff and service. Have been to this dealership a couple of times and will continue to have my Jeep serviced at this location.

Paul

Jan 22, 2016

Staff was courteous, helpful. They were very accepting of any and all questions. They couldn't do enough for us. Everyone from Jess showing us the Jeep to financing to showing my daughter the unique features of the vehicle.

Courtney

Jan 21, 2016

What I liked about my experience was the great customer service and knowledge of the vehicle. Mike was personable and was able to answer any questions I had. I would definitely recommend this dealership.

Ed

Jan 19, 2016

For my first time at your dealership, I was cared for exceptionally well. Everyone was more than willing to make sure I thoroughly knew the process and they would keep me updated. Great experience all around and I will be back for sure.

Andrea

Jan 17, 2016

Personal, not scammy like the Quirk and Boch dealerships I made the mistake of speaking too before I realized this Jeep dealership was local.

Kimberly

Jan 13, 2016

From the moment I arrived they took care of me in a professional and caring way. The covered drop off area, the perky, friendly, and professional receptionist, the waiting area, the services, and the easy of pick up. It was great. I told my parents that day and they changed their oil change with another company to go to Best based on my experience.

Kristine

Jan 11, 2016

My Husband and I appreciate how kind and professional Paul and the other staff members were to us. It is tough to find a Car dealership and service department that you can trust. We have found this in Best! Thank you, Kristine Wordell

Gina

Jan 10, 2016

qwas a great buying experience, genuine firendly and help ful staff. Just had my first oil change and check up, it was quick and efficient service!

Suzanne

Jan 10, 2016

very pleasant experience Michael listened to what wanted done and was very helpful quality of work appears excellent at this time rewards program is helpful to cost

Cheryl

Jan 6, 2016

I always leave feeling like I matter. Your customer service is outstanding. There are not many places these days that treat their customers like real people. I'll recommend you to everyone

Scott

Jan 5, 2016

It was so painless. Natalie was fantastic! We were just browsing, but Natalie was so approachable, informative, and helpful we decided to lease a new Jeep Limited. She definitely played a major role in our decision. I would buy from her again. There was no pressure, we felt comfortable, and our needs/budget were met. A great experience overall!

Michael

Jan 3, 2016

Mike Yuscavitch was an excellent source of information and made the buying process of my new Jeep very enjoyable. All staff members I encountered at Best Jeep were extremely friendly and professional.

Dana

Jan 3, 2016

everyone was friendly and new their job they all preformed professionally and courteous. the facilities were clean and comfortable waiting area

Borys

Dec 23, 2015

Warm, friendly and prompt service. Comfortable waiting environment. Was able to request a particular loaner car model for next service.

Amanda

Dec 18, 2015

The staff was very personable and went out of their way to make sure I had all the information I needed to make my buying decision. I appreciated not being hassled as soon as I walked in the door. It was refreshing.

Sandra

Dec 17, 2015

I was very comfortable and happy with every part of my experience during the purchase of my new Jeep. Previously, buying a new car and painting my house were my two least favorite activities in the whole world. I actually enjoyed buying my new Jeep at Best last week. Best has earned my lifetime loyalty ~ I will never buy another car any where else. And, I'm passing the word....

Denise

Dec 17, 2015

Efficient and very personable.They provide me with a shuttle to my gym so I did not have to wait at the dealership for my truck to be serviced.Paul, Dacey and the shuttle driver were very nice.Also the woman w/whom I paid my bill at the front desk(I can't remember her name). Nice touch was a coupon to get a car wash. Will definitely return.

Dennis

Dec 16, 2015

Everything. From the moment we walked in the door, until we drove our new car away, there was nothing but smiles, respect, professionalism and honesty. A class act all the way.

Robert

Dec 15, 2015

From when you pull in the driveway and are personally greeted to the pleasant timely service...it is a pleasant experience.

Patricia

Dec 11, 2015

Excellent salesman very knowledgeable, not pushy or high pressure. excellent location to my home with expanded facility coming soon. great car at a fair price.

Ashley

Dec 9, 2015

I've done business with Mike in the service department several times and he is always courteous, professional and extremely helpful.

"

Dec 9, 2015

A.J. was my salesman and he was excellent! He had a great knowledge of the car I was looking at. He was able to locate the car I wanted in no time, was extremely professional and enthusiastic!

Robert

Dec 7, 2015

From your greeting staff to your service people, and especially Michael, our visit was outstanding. Service was prompt,we will be a regular customer from now on.

Jennifer

Dec 6, 2015

I am 60 years old... My experience with the service department from Best Jeep is by far the best of my lifetime...from the greeting...the service managers...the work performed and the price...OUTSTANDING!!! and a free car wash to boot

Ronald

Dec 5, 2015

Mike, the service advisor, is really professional and friendly. He makes sure the customer is very satisfied with the service they perform.

Joe

Dec 5, 2015

Everyone making you feel at home. Service was fast too. I will be going back there again if I need work done on my car.

Patty

Nov 29, 2015

I have never gone to a dealership by myself before, I was never pressured or felt uncomfortable.. The best experience ever..

Abigail

Nov 28, 2015

very pleasant, respectful, and courteous staff; they continuously kept me updated on the status of my car, so I was never wondering when it would be completed.

Robert

Nov 28, 2015

Scheduling was very easy, staff was very polite, the recall didn't take more than an hour to do. The waiting area was very comfortable.

Michelle

Nov 26, 2015

My salesperson - AJ Fiore - was a pleasure to deal with. He was very knowledgeable about the car and presented all options in a non-pressure manner. Pascal, the credit manager was also very nice, also friendly and helpful without applying pressure. I do not enjoy the process of buying/leasing cars and AJ made this process painless. I am very happy with my choice to go to Best and expect that I will enjoy my Jeep Cherokee very much.

Judy

Nov 25, 2015

No surprises. Clear assessment of my vehicle's problems and what it would take to fix both in terms of time and money.Every employee was helpful and appeared to enjoy their job. I am very satisfied and have recommended your company to friends and family.

Kim

Nov 21, 2015

Everyone there has been extremely nice and helpful to us.Michael Gilbert is an asset to your company! He always goes out of his way to help us. He also puts up with my husband calling him Stretch!

Colin

Nov 20, 2015

The receptionists customer service was very prompt and genuine. The service advisor Sam Jezard was thorough and kept me up to date on the status of my vehicle. Great customer service from beginning to end.

Vincent

Nov 11, 2015

Service manager very good kept me informed when I pulled in to service driveway people automatically covered seats in plastic nd told me where to go nice touch car returned clean to

Darrell

Nov 10, 2015

salesperson Veronica Swan and sales manager Jess Sudeall, both were great - best car buying experience I have had in a very long time.

Damita

Nov 10, 2015

Everyone was so friendly and helpful. I ended up getting recall work done, when I had only expected to make an appointment. It seems that everything is run very efficiently.

Eric

Nov 5, 2015

My initial contact with Best was via Paul who dealt with my somewhat dire circumstances with utmost professionalism and integrity. He understood my situation - having countered a problem on the road and living up in Boston- and gave me comfort that from a somewhat far distance he was acting in my best interest. When my wife and I arrived three weeks later to pick up a loaner, we found out that the part needed to fix the car may take an additional two months to attain. He introduced us to the sale staff and we were set up with Natalie . She again treated us with the most and professionalism and integrity throughout the sales process and we are now the happy owners of a new grand Cherokee Limited.

Edward

Nov 2, 2015

Your customer service rep. Natalie was excellent. No high pressure tactics. She was well versed in the type of jeep we were looking for. When we picked up the vehicle she even programed my cell phone into the blue tooth system of the vehicle. Very sweet personality and very helpful, unlike some of the other dealerships that I had visited. She kept me informed of every step in getting the vehicle ready for delivery.

Paul

Oct 31, 2015

wonderful everything greeting to being done very quickly as promised best jeep service i have ever had at any jeep dealer

Gregory

Oct 30, 2015

It was my first oil change with my new Jeep Wrangler. The welcome process was awesome; no confusion on where to go and who to speak with. Communication throughout the process was excellent. Great experience!

Diane

Oct 24, 2015

Had a problem with key, they saw me right away ....they figured it out and I was on my way. Very nice very friendly...in fact everyone there was.

Nichole

Oct 23, 2015

After buying the vehicle, I noticed a paint defect on the hard top. I called Veronica and she did not hesitate to have me return and fix the paint defect.

Audrey

Oct 17, 2015

I dread buying cars and hate pushy car salesman but this was "surprisingly" a very pleasent and stress free experience! Everyone was helpful and courtious! Mike Mullen was patient and explained all aspects of the process! I think Im a "Bestie" for life!

Mark P.

Oct 14, 2015

I purchased a new 2015 Chrysler 300 from BEST in Plymouth, MA. It was by far the best dealership experience I've ever had. Ken T., Mike C., Tom O., Pascal L. and Jessica S. were welcoming, professional, knowledgeable and helpful throughout the process. I highly recommend their service. Great experience! Thanks!

Mark

Oct 13, 2015

extraordinary effort and professionalism by all staff involved with the purchase of my new Chrysler 300! Much thanks to your great team! A true pleasure to work with!

Erica

Oct 7, 2015

Andrew was very personable and responsive to questions/concerns. This was not the typical car buying experience I've had in the past. Jess was very reasonable and fair. I never felt pressured. I felt very comfortable with the entire experience and would highly recommend Andrew/Best to any friends or family who are looking for a vehicle.

Keslie

Sep 25, 2015

Everyone was very accommodating and knowledgable. My car buying experience was made very easy and I was thrilled with my purchase. A.J my salesman was very helpful & extremely nice! I look forward to working with him & the best cars dealership again for all future vehicle purchases.

Stephen

Sep 24, 2015

this is not my first vehicle, but is my first Jeep product. you can purchase a Jeep in a hundred different places. It really all came down to two key components: 1. The Salesman.2. Service Dept. Salesman was outstanding.as far as Service goes, the oil change went smoothly.

Carol

Sep 22, 2015

Paul in Service Dept is always extremely helpful.Work is always done right and on time.Very clean facility, waiting room is well maintained.

Meghan

Sep 16, 2015

Low pressure, honest, transparent and efficient. My experience was great. I went to best knowing what I was looking for and they found it for me. Andrew was knowledgeable, friendly and honest.

Ernest

Sep 13, 2015

Ms. Swan was incredibly accommodating and honest in her dealings with us. She made the car buying experience most gratifying. We will definitely recommend her and your dealership (and already have) to our friends.

Roger

Sep 12, 2015

We are always treated extremely well. we were met at the door by someone that knew our name immediately and welcomed us back! The total customer service is awesome

Jeanne

Sep 3, 2015

Awesome experience - everyone was very helpful! Such a good experience that I'm bringing my daughter in to check out the new/used inventory on Sunday. She is in the market to buy her first car!!

Carol

Sep 3, 2015

The people are always professional and pleasant. Very pleased with the ability to "walk-in" to have an oil change, the wait was short, and the waiting area was comfortable.

John

Sep 2, 2015

Your dealership has mastered the 'customer service' experience - from the valet service; to the intro with Katie and the assignment to Michael ... and, through to the timeliness and completion. Superb system and players! Thank you.

Robert

Aug 26, 2015

Everyone I dealt with so pleasant and very professional. Explained everything as this was my first visit. I had been turned off of Jeep by another Jeep dealers service staff and Best has brought me back to Jeep.

Gerald

Aug 20, 2015

Michael was my service writer. He could not have been more helpful or friendly. In my 55 years of buying cars this was the best experience I've ever had. They gave me a loaner and now I'm thinking of buying one just like it. It will definitely be from the Best!

Ted

Aug 18, 2015

After I picked up my Wrangler for a tire rotation, I recalled that there is a Jeep icon on the rims. When the car leaves the factory the icon is in the upright position on the spare. I wondered as I drove home if the mechanic knew this and would have the attention to detail to put the spare on correctly.When I got home I got out and looked. It was correct.

Lana

Aug 15, 2015

Everything was great. Mike Mullen, our sales representative did a great job, as well as Jess, the Sales Manager. Mike was very professional and nice guy. He ensured that I got what I wanted, kept me informed on what was going on every step of the way, and had answers (or found the answers) for any questions I had. Will definitely recommend. Ian was very helpful as well!

Peter

Aug 14, 2015

The "over-the-top" service level that has become the BEST Chevy (and now BEST Dodge) way of doing business. Cars are just the vehicles we buy, it's the service that makes the differrence

Elizabeth

Aug 14, 2015

Professional, courteous, friendly staff that treated me with respect. Fast service. Would absolutely be back for service & possibly to lease my next vehicle.

Nicholas

Aug 12, 2015

Fast, efficient, polite, convenient, and easy to deal with. I will definitely be buying my next new Jeep Wrangler here.

Edward

Aug 9, 2015

Very courteous staff. We were welcomed by all staff on a Saturday morning when my van overheated on our way to the cape. We were treated very fair for an unannounced drop in. I will recommend Best to everyone looking for a vehicle and will visit them for my next car or truck purchase.

Helen

Aug 6, 2015

Friendly, courteous, informed me of work that my vehicle needed but no pressure to have the work done. Would definitely take my vehicle back for service.

Ken

Aug 5, 2015

My overall buying experience was absolutely flawless! The moment I walked in, I was greeted by their friendly staff. Mike Mullen listened to my needs and wants in a vehicle as well as financially and landed me on the right Jeep. Nathan in Finance worked efficiently and got me approved so I could take delivery of my Jeep as soon as possible! 5,000 miles later I came in for my free oil change and was again greeted by their friendly staff, Cheryl. I worked with Michael Gilbert and my oil change was done quickly. They also gave me a FREE car wash! Out of every dealership I have been to whether it was purchasing or servicing I have never met a friendlier and more knowledgable staff than BEST. They live up to their name and recommend them to everyone!

Michael

Aug 3, 2015

The quick service was great!!..Everyone in the Best dealership is extremely friendly and helpful from the sales people(Mike y),floor Managers(jess) to the service and finance managers(Tom and Nathan)

John

Jul 31, 2015

1. The employees could not be more friendly or helpful.2. I am very glad to see that you don't do anything that doesn't need to be done.

Colin

Jul 29, 2015

The lovely Katie greeting me promptly when I came in and making sure i was taken care of properly. Then my service advisor followed up and made sure I was back on the road quickly. Wonderful service beginning to end. The car wash was a fantastic touch. Thanks guys.

Phyllis

Jul 29, 2015

Veronica was great. She really made sure I ended up with the car I wanted. Since I had to wait for it to arrive off the truck, she checked in with me to keep me abreast of where it was . When it arrived she worked with me to get upholstery changed. it came out beautiful. Veronica is a real asset to your dealership.

Susan

Jul 29, 2015

They understood what I wanted and did everything necessary to find and get it for me. I love my new Jeep and Mike Mullen was patient and attentive.

Matthew

Jul 28, 2015

Everyone was friendly and courteous. The service managed listened to my specific issue and kept me informed throughout the service as to what was wrong and how it would be fixed. I had a great experience and will be back for future service needs!

Chrissie

May 8, 2015

My Rubicon emission light was on and when I spoke with Katie, she went the extra mile contacting the insurance company to make sure this was covered with my bumper to bumper and also looked into a rental for me. When I got there, I was unsure where to drive or park and out came Don, flagging me in to the car port like a a friendly air traffic controller. Paul went over the process of what the technicians were going to do. As Katie promised, I had a rental that was delivered to me (a sweet 300). Not quite as cool as my Jeep, but whatever, it was a nice change. I live closer to another Jeep dealer that I promised myself I would NEVER go back to again after a hellish experience and WOW! I am so glad I went out of my to see these folks. I will keep coming back for oil changes and any other services my Rubi needs. Did i mention the free car wash voucher for the car wash next door? Or the fridge that anyone can help themselves to? AND they fixed the emissions. GREAT EXPERIENCE!!!

Ryan

Mar 29, 2015

Salesman Ben was fantastic. He was knowledgeable and not pushy. Helped us compare/contrast various models and answered all our questions.

Jeffrey

Mar 19, 2015

I visited a few dealers before purchasing a car. Most dealers weren't as upfront as Best. Not to mention they have a very reasonable dealer doc fee. The sales team was very friendly as well. I would recommend them for sure.

Meredith

Mar 18, 2015

I had a really great time working with all the sales associates at Best Jeep. They were attentive and willing to find me exactly the car I wanted. I visited a few dealerships because they were closer to Boston but found Best Jeep to really be the Best in both service and price.

Louise

Mar 17, 2015

- Everyone was friendly, engaging, and helpful from the initial greeting to picking up the car.- The enthusiasm about the dealership and the Best legacy / culture.- It was so clear that this is a relationship and not just a transaction. We will be happy to bring both of our Jeeps (the new one and our Wrangler Rubicon) in for service and maintenance.- We got a fantastic car which we are loving - thank you!

Debbie

Mar 17, 2015

First time at Best Jeep and service experience was top notch and staff was knowledgeable and a pleasure to deal with

Joseph

Mar 14, 2015

From the time you get there to the time you leave everyone is friendly and answer any questions you may have.

Lon

Mar 14, 2015

They made me feel like a king just for being there. They really appreciated my business knowing I have other choices.

Karen

Mar 7, 2015

Shannon Gerrish was awesome, very helpful, and went over and above expectations, she made a bad situation (car accident) pleasurable and much less stressful, thank you!!

Jennifer

Mar 6, 2015

Super friendly staff, ease of appointment, service completed in timely manner, cleanliness of waiting area which was user friendly (internet, charging station, tv, refreshments).

Dave

Mar 4, 2015

The service was exceptional, unexpected and made me feel like I was the only customer there. A very rare occurrence in today's service industries.

Kelley

Feb 19, 2015

I liked being greeted in the outside entry by the "friendliest" woman helper. Snowing out, freezing cold, and she's smiling and authentically happy to see us! Great start to a great experience. I can't say enough about our salesman (tall) Mike Mullen :) Yes he was friendly and knowledgeable, but what really impressed me was the way he "LISTENED" to me and my husband. He found us a car within our budget, with all of the features that were important to both of us even though most of the inventory was covered in snow (no easy feat!) And I'll think of him fondly every time I open the sun roof :)(inside joke) I appreciated Brian's no nonsense approach with our trade and his help with meeting our numbers. I'm not comfortable with bartering. (hate it) So I really liked the way that he talked to us in realistic (friendly) terms and we reached an agreement that worked for all of us.And Jess made it all happen by approving a number my husband was happy with! Thank you for my new car Jess!Thank goodness for Ken who helped us figure out the math and move the process along. He really went above and beyond to make us feel welcome and comfortable throughout the visit.And then there was Natalie, besides being super smart with the numbers, she's so personable and patient. She answered every question I had about extra warranty coverage in terms that were understandable. She's a gem and it was a pleasure meeting her!Lastly there was Katie who checked in with me in the waiting area, congratulated me on my new car and gave me her card for when I needed service. She made me feel comfortable about my future service needs with you.

Suzanne

Feb 14, 2015

pleasant staff job took a bit longer than estimated so offered a loaner without me even asking work done well fairly priced