Used Cars for Sale at Bev Smith Kia in Fort Pierce, FL

Charles Wayrynen

Oct 21, 2016

It is always a pleasant service visit; never any problems.

Jamie Valcourt

Oct 21, 2016

Always a pleasure going here. Everyone is so nice.

Brenda Mickelson

Oct 20, 2016

Had my Sorento in for service. They new I had a time requirement and had everything done even done before the expected time they gave me. Made a stress free morning.

denise sebok

Oct 11, 2016

i always have a pleasant expierience when dealing with Bev Smith kia, the salesman are always polite and helpful in answering any questions i have.this is my third kia, i am hooked for life....

Eileen

Oct 11, 2016

Everyone was very helpful and friendly. Tom was excellent with his service

Hogan Family

Oct 5, 2016

Our experience with Kia this past weekend was phenomenal. We came in for a service but left with a brand new Optima lease. I must say every time we come there your customer service is excellentfrom the drive in until the drive outthe service technicians, the office personnel who makes sure that everyone has a snack and a drink, to the salesmen, detailers, and the finance manager. I have to acknowledge the two gentlemen we spent the most time with and who assisted us on last Friday, Cameron Henderson and Maurice Sumpter. Both were outstanding. These two young men are a dynamic duo. Team players to the max! They work so well together. They exemplified the epitome of customer service and satisfaction. Stellar! All of your personnel were wonderful; but, Cameron and Maurice really did an excellent job. You should be so proud they are representing Kia well. We were kept comfortable, hydrated, refreshed, updated, etc. Again, Stellar customer service. Thank you for a wonderful customer experience.

Desiree Kroeger

Oct 4, 2016

Had a computer issue and it was resolved once the part was in. Had routine maintenance and a spoiler put on the vehicle. All work done very professionally.

TerriBerri119

Oct 2, 2016

I've had several warranty repair issues with my car and every time I schedule with the service department the experience has been satisfactory. I feel I can trust them. They fixed what I brought the car in for. They were all very nice and efficient.

marco

Sep 29, 2016

everyone did an excellent job the service dept at bev smith kia ft pierce was a pleasure to do business at Tony the service manager is doing an outstanding job.

Thomas Furda

Sep 29, 2016

I must say your service dept is courteous and continues to show professionalism . My service adviser Scott has always made the process smooth and pleasurable.

Jose Castillo

Sep 29, 2016

Mr. Scott always provide an excellent service and the overall experience is amazing with Bev Smith Kia Fort Pierce!!!

Norm

Sep 29, 2016

Everything was top drawer as usual.. Have been using this dealer for many years and it is always the best of care and consideration you can get.

Miss P

Sep 28, 2016

I took the car to be checked as one of the sensor lights was on. Since it had happened before and it turned out that there was a damaged tire, I thought I should have it checked. It turned out to be a minor issue and the advisor was very kind in explaining the problem.

Jeff Friedamn

Sep 28, 2016

I have been dealing with Bev Smith for the past 11 years. First as a Lexus owner and then a Toyota owner and now a Kia owner. Its a great dealership and very customer oriented.

Marianne Kaiser

Sep 28, 2016

My leasing experience with Bev Smith Kia was very positive and I would recommend this dealership to anyone who wants to buy or lease a vehicle. Truly exceptional service.

Linda Flake

Sep 28, 2016

Personnel was very welcomingExceptional service. Always checking on me to see If I needed anything while they where servicing my carExcellent quality of work

Sally Hertz

Sep 28, 2016

I want to state that this is not the first car we have purchased from your dealership, in fact this is the fourth car. We have always felt that we mattered, that is why we are return customers.The salesman did a good job selling the car. He had all the items we wanted done. The only problem we had was when Rodney Gallagher had the salesman remove my Disabled license plate and put on a regular tag. He told me to go to the Motor Vehicle department and that they would give me another Disabled tag. The next morning I call the DMV and was told the dealer had to attach the Disabled plate. I called Rodney and he told me the DMV was wrong and that I should argue with them. We then drove to the dealership and the salesman put the proper plate on my car. However he did not give me a new registration with the vin # matching the registration card. We drove into town to the DMV, spoke to a supervisor and was told the the Disabled was mine and should not have been taken away by the Dealer. She further said that they could not correct the registration card it had to be done by the dealer. I called the dealership, spoke to the salesman and told him of the problem, he said it was up to Rodney to correct the problem. We drove back to the dealership and was finally given the correct registration. We were not pleased to have to drive back and forth because Rodney did not know the required action for Disabled tags.

Sarah

Sep 28, 2016

Cameron and Angelo were awesome and went above and beyond to help. My monthly is higher then id like but im satisfied over all. The benefits of everythibg sith this car is just unmatchable. Thank you so much guys ill be seeing you again soon.

Peter Hauth

Sep 24, 2016

Scott and Peter provided excellent and knowledgeable service

SBD

Sep 8, 2016

Bev Smith had a large inventory of new vehicles to choose from. Our salesperson, Monica, took her time to educate us about the various models and packages. She allowed the vehicle to sell itself rather than pressuring us to buy. The Sedona has all the features we were seeking and is a very comfortable ride.

Linda R

Aug 27, 2016

Went in for service of or Sorento, started to look at some other models knowing we wanted to down size in the near future. Bought a new 2016 Soul. So far, happy with our decision. The Service and Sales Department were excellent.

Carlene

Aug 26, 2016

Mustafa and Monica were great! Mustafa stayed with us during the whole process and Monica kept checking in! They were very friendly and knowledgeable!

Sally

Aug 24, 2016

Bev Smith Kia leased me my first Soul, and I'm now on my third lease with them. Angelo is a fantastic salesman and always keeps track of an pull-ahead programs from Kia. As my lease is nearing its end, they always offer a fair deal to upgrade to a new vehicle.The dealership also has online service scheduling, which is a great plus when trying to set up service.

Ashwin

Aug 19, 2016

Henry Andre did an excellent job in getting the model we wanted.

Ron

Aug 16, 2016

Our salesman Thomas was very sincere and answered our questions and explained everything clearly. Todd made sure we were comfortable, and Mark was very re-assuring. We were pleased with the entire process. A great experience overall.

Bob Davis

Aug 14, 2016

Prasad was one of the most attentive and helpful salesman that I have ever dealt with. His product knowledge was outstanding and his patience and empathy was amazing.I want to thank Prasad for his guidance and advise throughout the entire buying process. He was extremely supportive and a wonderful representative for the Bev smith Organization.

HenryS

Aug 7, 2016

They made me a deal I could not refuse. I have been a loyal customer for 6 years.

Victor Zelaya

Aug 6, 2016

Monica and Mustafa made the buying process fast and easy , very fun and comfortable atmosphere , Monica attended all my needs and answered all my questions .. i was very satisfied with Bev Smith Kia of Ft pierce

Suziq

Aug 4, 2016

Great staff, no pressure, great quality cars (second purchase from this dealership). Overall wonderful experience!

Henry

Jul 27, 2016

Noelia and Mr Watson were awesome worked within my price range treated me with dignity

ray kelly

Jul 23, 2016

often in sales conversation some facts are not totally correct. when you offer a special the low offer for the trade in is given yet the purchase is on the high side.some of your lease papers are not explained leaving confusion. when all Is said and signed the end result is not what was expected. an offer was made to meet and clarify everything. that I will do.

StephPI

Jul 17, 2016

All went as expected....Bill Gent, the service advisor is awesome...he has been my advisor on the past 2 occasions & would continue to highly recommend him.. In addition, Frank Negron was my salesman & always goes out of his way to chat when I'm there & to ask if everything is going well with the car & myself.

stefr49

Jul 14, 2016

after calling twice to schedule service I was finally called back. When I arrived I was greeted by David (a new service manager?) He was wonderful and made my service a great experience. I will always ask for him

Debbiedsl

Jul 14, 2016

Bill service writer and the mechanics do a wonderful job. The car retailers do an awesome job! Carl the service man is great! Thank tou

M L F

Jul 14, 2016

All staff were amiable and professional and patient. These 3 are vital to me.

abl

Jul 8, 2016

I came in for an oil change and to see if I could change out the rubber around my windows due to a little fading. I was told a few months ago by someone at the dealership that it was no problem to be done and that it would be handled when I did my oil change. When I had my oil change the service guy said that I can not get it done because it is not warrantied. It was a little disappointing considering I was told it could be done. Other than that one incident I've never had any problems with Kia at all and would send everyone I know there.

Valencia

Jul 5, 2016

Staff & Sales Clerk was SUPER NICE & PROFESSIONAL. My experience was EXCEPTIONAL

Tonya aguilar

Jul 4, 2016

Great salesman Maurice carter. I would definitely recommend to myMy family and friends. Thank you!!!

Glenn

Jul 3, 2016

I have bought new before ,this time was exceptional I walked in the door at 8:30 am. Left soon after a very happy man

mary kelly

Jul 3, 2016

excellent and considerate service by the customer representative I had, left with a smile

Hull

Jul 1, 2016

Went in as a first time buyer, obviously scared about making the wrong decesion. Frankie, Amanda, and Obbie took care of me from the start with their friendly smiles and great knowledge of the car they were able to help me out the door with my very own 2016 kia soul!! Thanks again!!

Kia2016

Jun 27, 2016

This is the third vehicle we have purchased from Bev Smith Kia and everytime has been an excellent experience. The sales team does a wonderful job. We will definitely be back in the future.

Muftafa

Jun 27, 2016

The service provided was excellent. The sales rep was very friendly and professional. I am very happy with the service provided and with my purchase.

Chris Copeland

Jun 27, 2016

Fantantasic , was shown three different models by andre and Mustafa they worked out details in a timley manner , look forward to a long relationship Thanks

Don Showerman

Jun 15, 2016

Bill Gent gave me sound advice on recommended service. He checked to make sure my car's radio was up to date after I described a bluetooth issue connecting a new phone. Once my service was completed he was thoughtful enough to check and make sure I had connected the phone properly. it turned out I had missed a necessary step and the phone connected fine with the radio. He even installed a new steering wheel cover I purchased in the parts department. Great customer service keeps me coming back to Bev Smith KIA.

Sue

Jun 8, 2016

I drove in, told the greeter my name, went into the waiting room and they brought in the paperwork for me to sign. My routine servicing was completed, car washed and delivered to me once I paid the cashier. Terrific service department.

Amy Babkie

Jun 8, 2016

Very nice place. It cost more than I was prepared for. I used my service coupon and was told I needed a tire and something else. Ended up spending $225.00 that I did not expect to pay.

Mark B

Jun 4, 2016

Service handler Bill was very professional making the service experience enjoyable.

Carolyn

Jun 3, 2016

Everyone at this dealership was so nice and friendly - and even served us lunch!!! We were there for about 2 hours and sat in very comfortable chairs. Had a nice visit with others who were there for service.

Coliegirl

May 31, 2016

Have used other dealership in the past and none have measured up to the service received at Kia. Staff was helpful and smiling as they attend to the customers needs. Always coming around in the waiting area to ask "If there was anything needed"

Carmen Hurtado

May 31, 2016

Great customer service. The young man kept me informed of all that was being done to my car. It was an enjoyable experience.

Bruce A Newhouse

May 30, 2016

My first trip to your service department. have to say in my fifty years of driving and having service done, your Service Center and the way it's organized was just the best I have ever experience. Great greeters at the drive-in and the break/waiting area was terrific. The Danishes all looked good but I have to lose weight. Any chance of having fresh fruit even a Banana would be good enough for an option awy from the muffins and danishes?

Theodore Abbott

May 16, 2016

Pleasant and efficient.especially Scott Meyers Kia very professional, facility very clean. Food is good and drinks too. Nothing to dislike. Like Kia very much.

Joe Byrne

May 15, 2016

Scott in service did an exceptional job as always.

Pete DePirro

May 15, 2016

I'll keep going there and recommending you. Like the Kia. Last one was a pleasant experience

Ericrod300

May 13, 2016

The staff is always courteous and mindfull of your time. Flora, Dave, Scott and the rest of the service team are fantastic. This is where I go for service!

Carol Grogan

May 12, 2016

Ease of appointment and great service, greeted promptly explained what had to be done for the repair it was just a TSB up date no parts were required

Liza

May 11, 2016

Thank you for such great service. So far both times I have been at Bev Smith Kia, have been very wonderful experiences. 1 time to buy the new car, and now for having the oil changed, and Recall repair plus car wash.

Karl

May 7, 2016

I have bought three cars from Bev Smith and have always been pleased with the buying process and the level of service.

ernest bradshaw

May 7, 2016

good but a little high for a fuel pump and and to install little over price

Frankie Jones

May 5, 2016

Over all a good visit, my main concern is that I had an appointment for anow oil change and tire rotation. When I arrived I was told fairly accurately that this would take approx. 90 minutes.what I do not understand is why this simple service took so long. If I did not have an appointment it would be understandable, even pretty quick service attached many places, but with an appointment I think approx 30 minutes should be sufficient.

Mandi S.

May 4, 2016

This experience was the best! Everyone was really nice and took a personal interest in me. When they say you become part of the Bev Smith family they mean it. I was there a few hours and left in my brand new car! I expected this to take days or a week to happen but I left the same day with a huge smile on my face and a sweet ride!

Drew Barbare

May 1, 2016

I went in for a standard oil change and tire rotation. They washed and vacuumed my car for free and dis it all fast. Very pleased overall

Janet3800

Apr 28, 2016

I have purchased 2 vehicles from Bev Smith Kia. I have been pleased with both cars and the service has always been good. I can't remember the young man's name who helped me, but he was very helpful , courteous and polite.

Trish3661

Apr 28, 2016

Experience was great .the service was timely all employees were professional .the shuttle service was exceptional mr brooks very kind.i am happy with my visit and will be back in as recommended .

Liz Halliday

Apr 28, 2016

Wonderful experience at Bev Smith Kia, always a pleasure!

Someguy

Apr 25, 2016

People at this dealership said they wanted to make sure that our buying experience was second to none and the delivered. I traveled more than 50 miles to this dealership and was rewarded with a great sales experience .

happy client

Apr 25, 2016

happy with service department, Took care of me right away. I was greeted with a smile and left with one as well. I overall had a pleasant experience, and would recommend a friend.I have no negative opinion of Kia in Ft Pierce.

Rebecca Vasata

Apr 23, 2016

Was very easy to get all paper work done and was able to be in a new car within just a few simple days

Karen Croke

Apr 21, 2016

Kia representatives always give excellent customer service. I come in with no appointment and they assist me right away. It's always a good experience

Tom Ewing

Apr 21, 2016

My service was excellent and Jim the service writer is supberb!!

C Roberts

Apr 12, 2016

Service personnel were top notch. No pressure to do un-needed procedures. Building does need some maintenance. They do a better job then the place looks like

catmandu47

Apr 8, 2016

This dealership cannot be beat! Very customer oriented and employees are always willing to help with questions and help.

cathy4444

Apr 3, 2016

I always feel special when I'm at the service department, they treat you like family. I havebeen a Kia owner since 2002. Don't plan on changing.

Amy Jordan

Mar 28, 2016

I thank Scott once again. Always efficient and very helpful. Explains everything very well. Facilities are always nice and there's always someone to offer you drinks or food!

Deborah Winans

Mar 27, 2016

I always have an exceptional experience at Bev Smith Kia! Only thing I can say that needs improvement is when calling to make appointment, sometimes you don't get an answer.

Jane

Mar 27, 2016

Always a nice place to,wait for your car. Professional treatment, quick service, and snacks! Love the birthday coupon for my car! Even when we move we will come back here twice a year.

James

Mar 25, 2016

Waiting room and public area's were clean and the employees were very helpful . The service took as long as I had expected. I have never been displeased with Kia service.

Linda Allen

Mar 24, 2016

Tom Dodd really knows his cars. I came in looking for one thing but he was able to put me in a car that met my needs better. My whole family has purchased from Bev Smith Kia of Fort Pierce and will continue to do so. Keep up the good work Tom. Thank you.

Susana Mercado

Mar 20, 2016

I had a great experience when i went for my oil change ,everone very friendly and accommodating. .

Donna

Mar 18, 2016

Frank was our salesman. He worked very hard to find us the best lease that would fit into our budget. Alas!!!! He did He was well experienced in a Kia. Explained everything inside and outside We were there for at least 4 hours and he made us comfortable by offering Coffee or water or soda. We were getting hungry and we're going to go and get lunch waiting for all the paperwork and Frank came back with a sandwich and so thing to drink. I would recommend Kia and Frank to all.

Ian

Mar 17, 2016

A really great dealership great customer support there I would recommend them

Anthony

Mar 16, 2016

Service Advisor Scott Myers is always on top of his game. He made sure I had a loaner vehicle ready for me when I dropped off my Kia Sportage for service and kept me informed of the progress of the service along the way. The service was completed promptly and satisfactorily.

She

Mar 16, 2016

Took my car in on time. Out in 45 min cost less than I expected. Courteous. Who could ask for more!!

George Osborn

Mar 15, 2016

Service Department and all of the workers were 1st Class.

Larrcynd

Mar 15, 2016

The employees were extremely happy to help and assistance and listen carefully to what our needs were for the car.. I opted for a complimentary car wash after the service was completed. They did an outstanding job of washing outside and cleaning inside, I was very impressed. I highly recommend Scott the service rep I worked with to everyone. He was very attentive and knowledgeable and answered my questions on a timely basis.

margaret desiano

Mar 13, 2016

I rate the sales people and service people as excellent Margaret desiano

Neeci

Mar 10, 2016

I had an excellent experience. He is a real great salesman. He made sure to find me the best deal to fit my needs. This is the second car that I purchased through Andre. Thanks Andre!!!

service and car wash were excellent

Feb 29, 2016

The overall service was a top 5 stars service, always. Thank you.

carsfixed

Feb 14, 2016

As always complete amazing service. Bill is such a great service rep, always tells it like it is and gets the job done.I am always pleased with the service and the friendly atmosphere.

KiaCadenza

Feb 12, 2016

Took my cadenza in for 6 month service. As always, efficient, timely and professional. Like the free car wash, and the service employee was very polite and professional.

Kevin Milewski

Feb 8, 2016

Just had my first FREE battery change in this car, which is my 2nd one overall at Bev Smith Kia. I had a 2010 Soul years ago. Just like last time the experience was fantastic. I paid only for the installation, which was about $65 less than the cheapest battery I found elsewhere for my Optima. I drive all the way from Sebastian just to go to Bev Smith because they've been great ever since I bought my old Soul back in 2009.

Carmen Hurtado

Feb 6, 2016

Customer service was excellent, and repairs were done quick.

IZZY

Feb 5, 2016

EXCEPTIONAL CAR WAS READY WHEN PROMISED !!! IT WAS A BEAUTIFUL DAY I FOLLOWED MY BRIDE ON THE BIKE & DROPPED THE CAR OFF & HIT A1A AND CRUIZED THE COAST !!!

Debbie

Jan 24, 2016

Took my Kia in for routine service, and every staff member in service was a pleasure to work with.Will be recommending this company to everyone!

KIASPORT

Jan 23, 2016

I went in for a scheduled service for my new KIA. It was quick and painless; the personnel were very considerate and friendly and I was out in no time it seemed.

Sbpack

Jan 18, 2016

Time that it takes to complete the Service is good, Quality of Service is good. They have a nice waiting area while waiting for service,

Big Mike

Jan 14, 2016

Bev Smith Kia will do everything in their power to close a sale and ensure the customer's satisfaction.I will be back next time.

Hayesie

Jan 13, 2016

Once again, great service. Maintenance was performed on time, at the price quoted, with no extra "you really should consider replacing this or that" nonsense.

Barbara Fox

Jan 9, 2016

I must say that we were very happy to deal with Chris Wagner, our Salesperson. He was pleasant and helpful. Our experience was very good, which is what we always expect at Bev Smith Kia. Sales and service is excellent. We had a 2007 Sorento which we bought new and had serviced there as well. It had 130k miles on it with no problems. Now we have purchased a Sportage, which seems to fit our current needs. We look forward to another 100k miles of satisfaction.

JLemisch

Jan 8, 2016

The best dealership on the Treasure coast, from sales to service they take care of their customers in a way that makes it a pleasure to go there

Michael Hansen

Jan 7, 2016

Great as always very fast and friendly. Love going there

Richard

Jan 5, 2016

Professional in every way. Every service experience has been flawless

Giorgioflorida

Jan 4, 2016

Exellent sales person an staff, great price for an exellent vehicle. Looking forward to see the maintenance part that I am sure it will be the same.

Princess Tina

Jan 1, 2016

Chris Wagner, my salesman, went out of his way to make me comfortable enough to find the perfect car for me. He was patient and kind every time I changed my mind. I felt absolutely no pressure. Because of his professionalism, I bought my new 2016 Kia Sorento in Snow White pearl that day! Thank you Chris!I would like to commend the following people that also made the day a pleasure to buy my car:Raymond TaliaferroRondell BentonTodd in finance.

john pennington

Jan 1, 2016

great service this form is tooooo hard and confusing to work with. sorry

William A Farrell

Dec 30, 2015

Great job of customer service. -(:o)Best wishes Bill & Anita

Donald Showerman

Dec 27, 2015

I choose to have both of my KIA vehicles serviced at Bev Smith KIA because:1. They know KIAs.2. They keep a record of the vehicle service history and recommend maintenance to keep them in top shape.3. Scott Myers is a hard working and great service adviser.4. Prices are competitive and parts are KIA instead of aftermarket.5. They give my vehicle a nice bath after every service.It's a no brainer decision for me.

Roxygyrl512

Dec 24, 2015

I traded my old car in for a new one, I was presented with all the best options for my price range. Was not pressured into a buy. The process of the purchase was quick and relaxing. Angelo was superb.

george hesnan

Dec 23, 2015

seemed a little long but I could see that it was very busy

Scott D. Shew

Dec 21, 2015

Scott the service writer asset to the dealership, always greeting you with smile and very helpful when i bring the car in for repairs.

Bruce Newhouse

Dec 17, 2015

Had a nice experience looking for and then buying a new Kia forte. Our test drive and our Salesman assistance in the discussion and purchase of the new vehicle was exceptional.

SUSAN DEONOFRIO

Dec 14, 2015

QUALITY CUSTOMER SERVICE! FRIENDLY & HELPFUL STAFF WITH EVERY VISIT

PF

Dec 9, 2015

Starting from getting an appointment until the picking ip the car after service I had exceptional service. All was explained throughly with kindness and respect.

Ken

Dec 9, 2015

Everything was excellent, only my hood was on the secondary latch, I stopped on hyway and closed it without incident.

JOSIANE RENE

Dec 9, 2015

well, I had not planned on getting a new car. I went in for a recall on my 2012 Sorrento. The saleswoman, Noelia talked me into upgrading . I ended up buying a new on the spot, something that is completely out of character for me. I got yelled at for making such a rash decision but I am happy with the new car thus far. I WAS THERE FOR ALMOST 6 HOURS WAITING FOR THE CAR TO BE PROCESSED AND CAME OUT WITH A HEADACHE. THE PROCESSING TIME WAS WAY TOO LONG.

Linda A Lohsen

Dec 8, 2015

Great, courteous service! The offering of a sandwich and soft drink really was exceptionally nice!! Merry Christmas!

Mrs. M Aguilera

Dec 7, 2015

My family has been buying cars from this dealership since 2012. The dealership has been clean and the employees have been helpful on all of our visits. Total we've bought 4 cars at this dealership.No complaints

Sylvester

Dec 5, 2015

A total enjoyable experience for service and helpfulness of employees.

Ray C

Dec 3, 2015

Bill was very courteous and delightful. He apologized for the delay and kept a smile throughout.He is a keeper for sure.

sonny123

Dec 3, 2015

Eric, Dave, and Prasad are true assets, they know their product and answer all of the questions my wife and I had. I will tell our friends about our great experience.

Annie72

Dec 3, 2015

Josh in Sales made the process very smooth. he makes buying new cars very easy. My parents are now going to be trading their Hyundai for a Kia. Great job Josh!!!!

Francisco

Nov 22, 2015

Everyone was very friendly and courteous. The only issue was the time that it took. I was told about two hours and we were there more than 3 hrs. Other than that everything else was fine.

Elsa

Nov 22, 2015

Jim did a great job. All the time giving me an update on the service been performed.Thank you, for all the good service your people do. I have always have good experienceat KIA, Ft. Pierce.

Cabreraxo

Nov 20, 2015

Went in to get my mother a new car and ended up leaving and getting one myself. Love my car. The staff was very nice

Susan caruncho

Nov 19, 2015

Like I said on my survey, I love your service personnel and everything about your dealership. Everyone is very friendly and helpful and the waiting area is great. We were even offered sandwiches when I was there in addition to coffee, tea and hot chocolate along with various danish.

Joan and Ted

Nov 16, 2015

Our salesman Ed, Todd, and Rondall were exceptional very pleasant and helpful. Was not pressured in purchasing a vehicle, but was very satisfied in deal.

Femi Roundtree

Nov 15, 2015

Always painless when I visit this dealer for anything car related. Thank you

mthomas

Nov 15, 2015

Rodney was great. It was a long day there with my 3 babies; and he really did everything he could to make sure I walked out of there with a reasonably priced vehicle. For that I am grateful.

Melanie

Nov 12, 2015

Sad to say, when I was interested in a new car, I was left out to dry. I guess a meeting of sales managers is much more important then customer service.The service department was very courteous, fast and friendly.After my experience yesterday, I don't know if I would recommend or not. I always like Ft. Pierce Kia prior. I am answering yes to that question, for now.

Janet Mears

Nov 12, 2015

I have purchased 2 cars from Bev Smith Kia and I have been pleased, both with the car and the service. Everyone in service is very accommodating and the repairs have been A1. I would certainly recommend this dealership. In fact,I am thinking of purchasing another vehicle from them.

Bob Bruce

Nov 9, 2015

My Service writer, Scott, as always, discussed what was going to be done as I dropped my 2015 Optima off for scheduled service. He also suggested a couple of ideas for improving the already excellent performance of the car. We agreed on a convenient time for me to return and pick up my car, but he told me he would call if they were able to get it done sooner, which he did.Very prompt, efficient and quality service, as always. Why go anywhere else when you already have the best?????

mel12439

Nov 9, 2015

not many words needed: efficient, prompt, polite, friendly, EFFECTIVE; ALWAYS READY TO HELP, AND SET UP APPOINTMENT CONVENIENT FOR ME. THATS WHY I BOUGHT 4 CARS HERE !

Kalandra

Nov 8, 2015

I have always been happy with the service I've had a Bev Smith Kia, However this last visit. I was told I no longer qualified for the free tires and batteries for life program, because I was over due for an oil change/service. I explained that I work a crazy amount of hours and it's very difficult to get into the dealership to spend an hour and a half to two hours on an oil change..... I do not have the free time I once did. I have been a loyal customer as this is my third Kia with this dealership. ( I would think that would mean something... I guess not) so now I no longer have the free tires/tires for life ....just when my suv will need then soon. Way to go KIA .... I guess my business will be welcome elsewhere.

kirk 1234

Nov 5, 2015

Every aspect of my most recent service visit was great Scott explained everything upfront and answered any questions that I had. The waiting area is great and all the stores representatives were helpful and friendly

herman holpp

Nov 2, 2015

Excellent service: professional and courteous: and very FAST: A great visit

jacob

Oct 30, 2015

service was greatsales department very helpful ( David) and area supervisor, I am sorry I forgot his name, very helpful.Also Rondell was helpful and very informative. Also Rondell helped again when I had to come back for info on new car that I did not understand how to fix, and he was great .fixed problemTHXj zamsteinp.s I checked sales ,but service department did great job on old car

c. smith

Oct 29, 2015

my car was overdue for it's service, my technician made sure to make it work to keep my warranty, after explaining to him we had been traveling and mileage was ok, was just a time factor......really appreciated him rising to the top to help me

Number1customer6969

Oct 29, 2015

I recently bought a new Kia from Bev Smith. My salesman Scott was great and very informative. But I've bought new cars before and at most stores when you buy a car the salesman hands you the keys and basically leaves you with a car you barely know how to use. Not here, after I bought my car Scott paired me with Rondell Benton. Rondell was super informative and nice. Showed me how to use all buttons and all the new technology that are in new cars today. He was super patient on times where I just didn't get it. It really made the experience so much better!

Aurea OBrien

Oct 28, 2015

Bill Gent was our service advisor he was very knowlegable and took very good care to answer all our questions

Ashley

Oct 25, 2015

Bill in service is awesome. The snacks are greatly appreciated and sandwiches are offered during the lunch hour. Customer service goes above and beyond

Deb50

Oct 24, 2015

Bev Smith Kia is an excellent dealership All the employees are great and professional, Scott in service department was excellent. Always is. Would recommend it

Bingobrat26

Oct 24, 2015

Wonderful lady . Honest ! did her best to get us a deal very friendly worked with us until the end of the deal thank you Noelia in Fort Peice Florida

Jim Troisi

Oct 23, 2015

Everyone was very polite and considerate. My only complaint is how long the service took. I had a 10:00 app. and was told it would take an 1 1/4 hours. To me this is entirely too long for a scheduled appt for an oil change and tire rotation. Then it took another 1/2 hour to repair a wiring problem in my visor. I bought 4 cars from Ben Smith Toyota and never waited this long for a scheduled appt.

Edward Beurrier

Oct 21, 2015

This was our 1st service on our Kia Optima. It was done with precision and detail. It was a pleasant experience that was not expected. Thank you.

Evan Dotts

Oct 21, 2015

My experience buying a new Kia soul from bev smith Kia was very professional and relaxing.they are wonderful people

carguy,lea33

Oct 19, 2015

The employees were professional and the customer service was top notch. The car was done in the time that was given. Kia has hired all the right people across the board. Fantastic Job!

Annzee

Oct 18, 2015

Your service department has an outstanding employee and that us Scott. I have been dealing with Scott for 5 years already and he has proven to me he us very dedicated and a man if his word and outstanding service abilities. I recommend the dealership and Scott for all your service needs.

kitekia

Oct 16, 2015

Every visit has been first quality. No pressure. good selection of appointment dates and times. Nice waiting area with good coffee. I will return as needed.

Catherine50

Oct 14, 2015

It was very interesting and understanding of the terms of the note and I appreciate the effort that my car salesman in putting forth effort allowing me to drive that same day with the car, in which he drove the car home for me so that I wouldn't have to come back and pick it up. Thumbs up for Bev Smith Kia

Pipolou

Oct 13, 2015

Kia is a great place to get your servicesThe service was extremely good the service advisor was excellent. I will recommend this services Center to my friends.

maria

Oct 11, 2015

I had an appointment at a later time and I was allowed to leave my car early so that I could do what I needed to do. My car was done earlier than my appointment and they did a very good job. I was given instructions as to what I needed to do next time and exactly how much it would cost out of pocket. I appreciate it that as other places don't really give you an exact amount. I also liked that they inspect your car before taking it in and tell you what they find.

Barbie

Oct 11, 2015

I purchased my Kia Rio almost 4 years ago..... Everything about this dealership is great...from the service to the fresh coffee to the morning snacks to the sandwiches later in the day. Six months ago I received my free battery and this week I got four new tires for my car as promised in their ads. I like this dealership so much that I brought my husband in and now he is driving a 2016 Sorento!

Cecilia Kostadinov

Oct 9, 2015

Love the snacks and the sandwich I was served while waiting for my car : )

David Murphy

Oct 4, 2015

Excellent service. Great facility. Friendly atmosphere. Great work.

Mrs. Brown

Oct 1, 2015

My Last 3 New Vehicle purchases had been Ford. So when we were on the market again we went straight to Ford, found a vehicle but My husband and I could not close the deal with Ford. We left the Ford Dealer and stopped at Bev Smith Kia to have a look. Bev Smith Kia was recommended to us by a close friend and now We know why. We were completely impressed from the start to finish of our time at Bev Smith Kia. The first thing we noticed was the showroom was full of customers. There were so many customers inside that my husband asked if they were giving something away. We were told "No, we are this busy every Saturday". That told us that something must be right if they can garner that many people for car shopping without gimmicks. Now that we have completed our purchase, we can honestly say it was a great experience from start to finish. From Eric Dunn, Sales Manager who made first contact with us. Listened to what we were looking for and sent over Andre Logan, Sales Associate. Andre listened to what we wanted, reviewed his inventory and took us to a 2016 Sorento he thought might work for us. While test driving the Sorento, Andre demonstrated his knowledge of Kia and the many benefits of being a Kia customer. In addition to explaining some of the features, Andre continued to listen to what we were looking for. Andre did not try to switch what we wanted instead he showed us all the options Bev Smith Kia had for us to choose from. As it turned out, the Sorento we test drove became the Sorento in our driveway. The process of making the deal for the Sorento was not stressful, which shocked us. It did not take long to make the deal because they did not play the usual games and of course we had the advantage of the internet and not only could research the pricing but also the quality of the Kia Sorento. My husband and I were impressed by the fact that everywhere we looked online the Kia Sorento was rated higher than any of the three models of 2016 Ford vehicles we originally looked at. Once we made the deal and sat with Eric Dunn again to finalize the details of the purchase again impressed by Eric's demeanor and the way he listened to what we were saying. From there we went to Finance and met with Todd Dran and continued to be impressed. Todd was able to take the pain out this part of the process. Todd has a great personality and being experienced in his position, he was able to carry-on a conversation with us while entering and printing all of the information. Todd truly made the time consuming process of financing almost enjoyable. By the time we finished Todd felt like an old friend. The next person we met was Delivery Specialist Randell Benton. Randell was a dream, he knew how to operate all the new features of our Sorento and he showed my husband and I how to use them ourselves and he really helped by setting up our phones.From top to bottom or Start to Finish we had a great experience. Do yourself a favor, if you are looking for a new vehicle make sure you stop and checkout Bev Smith Kia.Once again Thank You, to Andre, Eric, Todd and Randell.Mr. & Mrs. Brown

Virginia

Oct 1, 2015

I always enjoy coming to Bev Smith Kia...you can ask my husband. I always say I have to go get an oil change and he says Oh I bet you arent looking forward to that.....but he is just kidding because he knows I enjoy my time there. Everyone is so attentive and helpful.

dodgema

Oct 1, 2015

Nobody likes to sit around and wait for a car to be repaired, but Bev Smith Kia try to make it as pleasant as possible. Of course there is a TV. They also stock a variety of coffee and other drinks plus muffins and other snacks. Also, they check regularly to see if anyone wishes a bottle of water.I had nicked a tire on my low-mileage car, so that had to be replaced. Not the cheapest, but hopefully good quality. But since I had not been in for a while they performed a number of other standard checkups and changes, at no additional charge, including a new cabin air filter (always needed in humid Florida.)Though they were at the end of a long, busy day, they were pleasant and answered my questions cheerfully.

Mindy Vargas

Oct 1, 2015

I love this Kia dealership, the employees are so helpful and are willing to help you out with any questions you have even if they are not the sales person you are working with. They know that whether buying a new care or servicing your current one with care a little can take a little time, so to make sure that you are comfortable at all times they have a great lounge area, they feed you lunch and always have an outstanding selection of gourmet coffees to choose from. Their bathrooms are always kept spotless. And best of all the employees are always smiling and willing to talk with everyone that pulls onto their property! They really strive to give you the best customer service treatment possible. That is why I have purchased my 2nd Kia Optima with them in 2 years!

Jennifer

Sep 28, 2015

I've dealt with a lot of dealerships and have to say your service department did a great job. I was in and out within 1 1/2, that included my car wash and them taking care of a recall issue and doing the service. Staff are attentive and kept me updated on the progress of the car.

fannie carlson

Sep 18, 2015

I was treated so nice at the dealership. They got me in right away and took care of my issue, was offered food and drink buy a couple of different employees. Very pleased. Wonderful experience.

Bren123

Sep 17, 2015

Marcus & Ranger were my first contacts at the dealerships-both were knowledgeable about the Sorento. On my return trip a week later I dealt with Marcus & Scott- the decision to buy a Sorento was based on low key sales pressure. I had all my numbers lined upped--trade value, purchase price and financing. All that was needed was an agreement on their part- which I got.

My soul

Sep 16, 2015

Scott is always great, he listened to our complaint and got it done. I left the service area went to inquire about your buy back plan was not impressed I felt sales team just didn't care about my needs more offered any other ideas to get to where I needed to be.

Mark

Sep 11, 2015

The customer service rep explained every thing to me and was very professional.

Debra Perdue

Sep 11, 2015

This was the first maint. on our new 2015 Sedona. Although they were very busy, they were accomodating, offering lunch and drinks, and friendly conversation from the staff. The service tech even advised what we could expect on the next maint. visit. The personal touches are always appreciated.

Love my new sorento!

Sep 11, 2015

Amanda was excellent!! So smart and kind she is the reason my family and I keep returning yo this dealership. This dealership is full of great people, from sales to service. My family has purchased 5 cars from this dealership in the last year. They know how to keep you coming back!

BARBWIRE

Sep 7, 2015

i had a wonderful experience and made new friends..MARCUUS SPENT A LOT OF TIME EXPLAINING EVERYTHING TO ME... HE WAS KIND AND HELPFUL...HAD A GREAT TIME BUYING MY NEW CAR...

familygirlsatkia

Sep 5, 2015

Very professional salesperson. She knew her products. Made sure we were alright during our stay. Really apologetic for the long stay but made it a comical situation. We were very pleased.

Carol

Aug 29, 2015

Fantastic customer service. I will recommend them to family and friends

Cat

Aug 27, 2015

From the moment I walked into Bev Smith Kia I was treated with the utmost customer service. I was greeted by a manager and introduced to my sales associate, Frank. Frankwas professional, friendly and helpful throughout the entire process. All of the staff were friendly, and they informed me of everything I needed to know about my purchase. Concerning the car, I have never been more satisfied with the decision I made especially as a first time buyer. Kia's quality is one I've heard of for many years and I am so happy I made the switch! The ride is so smooth, it's gas efficient, and I love the quality features it holds (that you would usually pay $1,000 to $6,000 for elsewhere). Thank you Bev Kia!

C Billie Hamilton

Aug 21, 2015

Service was excellent, waiting time was too long. 2 1/2 hrs.

Norm Dvorak

Aug 18, 2015

As always top service, customer care (coffee snacks and sand=watches at noon, just cannot be beat. Way ahead of any car service I have had in over 60 years of driving. Thank you

Paul Daury

Aug 17, 2015

Service was far quicker than anticipated based on the volume of work they had that day.

Chris

Aug 16, 2015

Changed the oil quickly and washed and vacuumed in under 45 minutes

336Beaverte

Aug 16, 2015

I got an appointment......I arrived.......The Oil & Filter were changed and I went home. I had previously purchased a maintenance plan. Here is your minimum!

Lynett

Aug 9, 2015

This dealership is superb! I love it when I go there. Frank Negron is super, professional, has compassion towards his customers, he should be awarded employee of the year! Oh and Mark from finance!! He is great too!! I did buy my car on July 4 and Frank Negron did sell me the car, is why I speak so highly of this person. Frank went out of his way and took me home after my other car didn't start I never met anyone like this it was memorable. The next day he tried very hard to get me even in a used car which I ended up getting. I won't ever go to another dealership if it isn't this one. Thank you Frank... Service were very nice and fast with service.

Spry

Aug 9, 2015

The service department works well together and they give you personal service. The estimate of the cost for the service was correct. I like the fact you provide coupons.

Mzzebra

Aug 7, 2015

My service of tire rotation, oil change and two recalls taken care of was quick, smooth and seamless. Just the way I like it!Amanda is a jewel!!

Irving Rosaly

Aug 5, 2015

very profesonal staff, caring & kind, specially AMANDA

owens

Aug 5, 2015

Always the best experience no matter when i come..very conscious..always puts the customer first. Never have to wait long and slays know up front what's wrong and how much it would be

Ellen Boulette

Aug 4, 2015

This was one of best experience I ever had buying a new car. Thank you

Maria

Aug 3, 2015

Everyone at this dealership is very friendly and courteous.

Jeff Paula 3

Aug 3, 2015

Special thanks to Edie and Marc and flora for all they did three of them made us very happy and made us feel like family thank you all

Marty Hayes

Aug 2, 2015

Great process for getting a new "leased"car. Bev Smith outstanding in this regard. Angelo always goes above & beyond to get the car we want (color, interior, model, etc.). He makes things happen, and because of this ,we have our 3rd Kia Optima, a beautiful SXL. He spends the time with you to make sure everything is the way you want it. On delivery day he explains all the features of the car, and then pairs our cell phone to the "Bluetooth". As we drive away we already have full phone operation. This is the kind of service you hope for, but today almost never get at a dealer. Keep up the good work as by far you are the number 1 dealership in our area of Florida.

Frank

Jul 25, 2015

Overall ir was a very good experience. Everyone in the customer waiting area were in good moods and had a couple of good conversations and that made the time pass quickly. Later I was at the local Honda dealership and the difference in the way the customers were treated was very different. Several times at the Kia dealership someone came around asking if we wanted something to drink or eat. That didn't happen at Honda.

Staylor50

Jul 24, 2015

My Sales man Dave was the best! In and out fast . I am a very satisfied a repeat customer . Service is always fast and timely. All staff are kind and kinda feel like family. Carl and I go back a good ten years!

jeanne

Jul 23, 2015

very nice people at this dealer. will buy my new vehicle when I am ready at this dealership.

Mary Kelly

Jul 23, 2015

Your service department was very friendly and did the work I asked for without pressuring me to do more than was necessary. My car was super clean when I picked up and I was grateful for that. Those little extra services you provide mean so much!

Cheryl Markle for Willliam Clough

Jul 23, 2015

Since I'm the driver, not the owner of this car, this review is from Cheryl Markle....................Everyone was super courteous and the service done on the car was fast. The young lady who took the info about the car kept me informed on the progress and I appreciate that.

Michael K

Jul 23, 2015

Service is great. People are friendly and have the knowledge.Car washes are definitely poorly done and not worth the time bringing the vehicle to the dealership. Usually have to re wash my cars at private car wash. Other then that, the dealership is a great experience.

pslfam

Jul 23, 2015

Scott always works hard to get us a good deal on new cars. Very helpful and has a great knowledge of the vehicles he sells.

exigente

Jul 22, 2015

A little misunderstanding was solved satisfactorily.In general it was a good experience buying my second car at this dealership. I am please to recommend it.

DRO123

Apr 4, 2015

Bev Smith KIA is my local dealer who I wasted my time with because the Sales intern Derrick tried very hard to find us the car we wanted. The issue is that on all three opportunities this dealership tried to take advantage of me as a customer. I shared what I expected and inevry case they could not quote what I new to be a fair price. The last quote represented 4.9% interest for 72 months at $510 for a sportage. I know they can provide .9% and with my credit score of 846/823/816 they did not provide a good expierence. I told them I could get the vehicle for 60 months at.9% which I did with dealer rebates I got the same car at almost $6000 less. I would not ever trust this delarship again and will tell all that ask me the expierence we had. Absolutely the worst dealership I have ever dealt with because thy had 3 times to see I knew a little bit about what I expected and got from another dealership. The very next day I had my car and what I expected to pay.

Manuel Garcia

Mar 20, 2015

Austin was our salesman. He provide us what we wanted for a new car. Excellent service.

Bernard

Mar 18, 2015

The service department was excellent. explained everything and completed the service in a timely manner.

D DIERKSEN

Mar 17, 2015

Had appointment and added alignment but still was out of there in very good time.

frank

Mar 13, 2015

This is the best dealership sevice ever!! They do their best to make you comfortable while your car is being serviced. Their service has always been done correctly the first time.

Satisfied Customer

Mar 6, 2015

Service manager was professional, knowledgeable and very helpful. Service was performed in an excellent manner and timely fashion. I enjoy having a vehicle serviced where I have trust and confidence in the personnel who do the work. Thank you for the excellent service.

Norm

Mar 6, 2015

As usual we were able to enjoy a drink and a snack while waiting and everything went as expected with us leaving with a good feeling and a car we know we could depend on;

Sally Hertz

Feb 25, 2015

The service person was very friendly. We felt he was looking out for us and the car. The free coffee and snacks are truly appreciated.

Mindy

Feb 22, 2015

I drive 25 minutes just to get my new Kia services at this specific dealership and I live less then 4 minutes from another dealership in Stuart, but I was not impressed by their snobbish attitudes. I feel like I am at home whenever I go to Bev Smith Kia in Fort Pierce. They are always checking in on you and offering you sandwiches and snacks. They never pressure me into getting anything other than what I came for and that makes me feel that they respect me and my decisions.

nanaofstar

Feb 21, 2015

Kia has tried very hard to help me with my repair issues, however, they do have a problem with communicating the repair needs to those who will actually work on the car.I have been in four times to have my tail gate closure fixed. The fourth time they asked me to leave my car with them so they could further assess the problem over a period of time. They gave me a loaner and kept my car for five days. When I returned to pick up my car they told me they repeatedly checked the tail gate and it seemed to now be operating correctly. As soon as I arrived home with my car I gave the tail gate button a try...it did not operate correctly. IT WILL NOT LATCH all the way upon power closure. You still have to manually push on the door itself to get it to lock and turn off the inside light. At this point I have just given up on it ever working correctly.The other repair issue I had was replacing the turn signal lens on the passenger side view mirror. This damage to the lens was my fault. I took the car in when they told me they had the part. After waiting for at least an hour and a half they came and told me the turn signal lens for the passenger side side view mirror was in a mis-marked box and they had mistakenly ordered a driver side turn signal lens. So we made arrangements for them to replace the passenger turn signal lens while they had my car for five day to work on the tail gate latch problem. When I returned the loaner car that Kia gave me for the five days I wrote them a check to pay for the labor and signal lens replacement. I, then, walked over to my Kia to look at the replacement turn signal lens. It hadn't been replaced or fixed. I called the customer service agent over and showed him it had not been replaced or repaired. He immediately went into the service area to ask about it and was told by someone in the garage area that the replacement/repair was never noted on the work order. Here is where I see a lack of communication. I now have my car back and the turn signal lens is repair/replaced BUT I will have to live with the tail gate issue since it appears it will never operate correctly. Nobody seems to know what is wrong or how to repair it. I believe it is probably a glitch in my car and although Kia has tried to correct all my repair issues concerning the tail gate, having to make five or six appointments was a little over the top.I will probably buy another Kia at some point and I do feel they did try to make me happy, but there is a lack of communication between the service department work orders and the customer service personal. Kia also called me and told me they would buy me full tank of gas and that never happened either.

Gary Wax

Feb 20, 2015

This is the second car we have purchased from Bev Smith Kia in the last 2 years. We are very satisfied with the sales and service at Bev Smith.

D J Greer

Feb 20, 2015

It is a pleasure to deal with Bev Smith's Kia. From Scott at "check--in" to Andre, the girls at the front desk, it was great. Everyone is friendly and helpful. Having snacks is wonderful, when waiting for the car to be ready.Keep up the good work !!

wayne hedrick

Feb 19, 2015

outstanding service facility. appointment was easy to make quick in and easy out. car was washed and ready to go when they said it would be. great service as always.

Thaddeus Proshansky

Feb 17, 2015

Great Service and Amanda Cleveland was very professional..

Irving Rosaly

Feb 16, 2015

I was treated promptly,by a great profesinal crew.

sandy

Feb 15, 2015

Amanda is friendly and knowledgeable. She is always helpful.

George grey

Feb 15, 2015

I was overwhelmed on your customer service. The sales representative Angelo is outstanding.

Patrick Dewey

Feb 14, 2015

taking care of the customer is # 1 at Bev Smith Kia. Service, sales, and honesty cannot be beat!.

Gale Forchelli

Feb 14, 2015

2 Things I Would Like TO See Changed #1 When Wipers Are Put On The Head Lights Go On Like N.Y And Other States%2Move That Headlight Switch From The Directionat Switch Using This Switch All The Time You Switch The HeadLlights Move Off Auto To On Headlights Then Lights Are On All The Time Thank You Tony Antetomaso PS This Is The 3rd Kia 2011-2013 2015

Rodney L. Willis

Feb 13, 2015

Bev Smith has a great staff who assisted us in making an intelligent decision on the purchase of our new Kia Soul. Their service dept. is second to none for our needs. I would highly recommend them to anyone in the market for a new car.

jw

Feb 13, 2015

Scott in service is a super guy. Always gets the service done quickly and professionally. My four year old really appreciated the toy kitchen and the blueberry muffin, me the coffee in the waiting area. thank you JW

Roger Carroll

Feb 12, 2015

Great, as always!! I totally enjoy coming in for my schedules services!

Zabriskie

Feb 12, 2015

Love Amanda in service dept she should be a manager!! I hope you appreciate her excellence, if she were to leave your customer service felt will not be as successful

Judith Harris

Feb 11, 2015

Was done in a timely manner and everyone was attentive and polite.Thank you!!

Mike

Feb 11, 2015

From the moment I stepped into the dealership, I was treated as a member of the family. It was a pleasure to deal with Bev Smith KIA!

Happy Car Buyer

Feb 11, 2015

This place makes car buying fun. They even serve you lunch!

Charlotte Staruch

Feb 10, 2015

Overall experience great,amanda was great.I have not had a problem with service for a long time, I also must state that Scott is wonderf.ul at check in time

JP

Feb 10, 2015

Excellent check-in, fast service, great value overall.

Jackie

Feb 10, 2015

The repairs and service were wonderful. While my car was being worked on the employees constantly checked on me and provided updates.

Olivia

Feb 10, 2015

I always really appreciate Kia's customer service. I had a flat tire and Amanda in service was able to offer me a lot of help, request my opinion on how I wanted to proceed, and ultimately fixed my car. I received my car washed, vacuumed, and with a brand new tire. I am very happy with my overall experience.

Joanne

Jan 10, 2015

Great service, everyone pleasant and professional, and willing to help.

Finnish Curmudgeon

Jan 7, 2015

I have always received excellent service. They could not be more attentive to my needs. Always prompt for my appointment and car always ready when promised.

Happy Kia owner

Jan 7, 2015

If you need, or want a new car, Kia has become a stylish, dependable vehicle over the years. With a warranty better than any american made vehicle and a dealership that will stand behind the promise you won't go wrong buying your new vehicle from Bev Smith Kia of Ft. Pierce. I liked my first one so much I traded for the same model after a few years. My second one had a few issues and Bev Smith did everything in there power to correct them a seamlessly as possible. I am satisfied with their efforts and the vehicle.

Single older female

Jan 6, 2015

I found the Kia dealership in Ft. Pierce to be very pleasant to deal with. The salespeople and also the service people were polite and knowledgeable. Salesperson listened to my criteria for a car and found a Forte that is a good sound car. Good pep for exceleration and a very comfortable ride. The only negative is that the Bluetooth doesn't respond to my voice most of the time. I have been to the dealership to reprogram it, but it hasn't seemed to help.

Logan4fl

Jan 6, 2015

We just purchased 2 Kia Souls ! and 1 Kia Sorento Limited from Angelo and Leonard in Internet Sales. Very positive and exceptional experience. 3 time we traded in and bought new cars from them. They are customer oriented and make the buying process a snap. Reasonable price and from past experience great service from their service department.

Patrick

Jan 5, 2015

great team, Scot (in service) is excellent, I would recommend this service center to anyone. This our 5th Kia, Three from Bev Smith. we will be back.

roy.ahrens.3

Dec 16, 2014

Always go the extra mile for me if I need anything!! I have purchased 23 cars from bev smith kia and amanda in service is the best and angelo in sales is the only one I deal with!

bnelson

Dec 9, 2014

Bev Smith Kia has been very helpful and courteous every time I have brought my Soul in for service or repair. The waiting room is clean and comfortable.

bob schmidt

Dec 1, 2014

always had good service and help from the managers that work there. i'll be looking to buy another car soon.

Mediterranean Irish

Nov 30, 2014

My wife and I purchased 4 autos in the last several years and our daughter and husband purchased 2., The sales and finance people worked with us professionally and even bent over backwards to make the deal to our satisfaction. We have also always found the service personnel pleasant and professional and the work timely and reasonable. A great place to purchase a car and have it serviced.

never again

Nov 20, 2014

I had the same experience as this person when I purchased my vehicle in April 2014 prior to her buying experience. I was told false finance tips by one manager. Pushy salesman by Shalia from Fort Pierce Fl | May 25, 2014 The salesmen stalk the lots for potential buyers. After telling him what I was looking for he found the right car. He insisted I drive it before any known prices or financing. I refused until I knew the cost and payments. After sitting down I was approached by a second salesman. They were disrespectful and rude and extremely aggressive. After listening to long intensive deals, I couldn't tolerate it anymore and had to leave. I liked and would have bought the car he showed me, but the pressure was too much. These two salesmen should know that a person who comes to their lot is there shopping for a car. A mature person doesn't need to be sold a car if they know what they want. Salesmen should know how to approach people of different ages.

Mr. Richard J. Quinn

Oct 29, 2014

Service was excellent and all of the personnel that I came in contact with were most courteous. It is always a pleasure going there. Great experience.

Irvg3

Oct 13, 2014

Great ,Chris was very helpful in my selection of my car .He showed me all the different cars that I could choose from. He supplied us with cold drinks. A great representative of your company.Irving Gordon

kelly james

Oct 2, 2014

customer service is excellent. the staff is very up beat and friendly. especially Rachael and serena who treated my kids as if they were their own while I spoke with the sales rep.

Abelville

Oct 2, 2014

The car buying experience was phenomenal! They listened to every concern and made sure that I was completely taken care of! The follow-up customer service includes free car washes and a staff that genuinely cares. The site is clean and well maintained, they even have a children's area so that parents do not have to worry about children being bored. Definitely a great experience, I would not do business any where else.

Fl Mom 2003

Oct 2, 2014

I Purchased my vehicle in July of 2011 I have 70K on my vehicle and I have only had to come in for a recall.. as a mother of two this is great, considering my driving mileage. I recommended this Kia To many friends and family all of who purchased at some point. I will be looking into something new very soon and I will Absolutely come back to them.

Terri1259

Oct 1, 2014

Scott the service manager was awesome. He was very professional and knew his stuff. He worked with me and explained everything to me, even the things I failed to know about my warranty. The girls in the waiting room were awesome, offering sandwiches and drinks, they went out of there way to make sure that everyone waiting was waiting in comfort. Thank you Bev Smith Kia for being the awesome staff that you are!

thedebrina

Sep 25, 2014

Amanda by service rep is always caring about both MY and my CARS needs. She knows the vehicles, efficient in scheduling and management of my service and time there and I could not be MORE PLEASED with my service experience at this dealership because of Amanda's attention to detail and enthusiasm in providing the very best customer service experience possible.

rjglaser

Sep 25, 2014

Bill Gent was very easy to work with. He was very professional and helped schedule my appointment. Once I arrive, he made sure that everything that was needed got done in a timely manner, He is always very helpful. My family currently owns 4 Kias. I would highly recommend them using Bev Smith Kia for all of their service needs. I would also recommend your sales department as well. Keep up the good work!!

Gsparkman

Sep 6, 2014

Flawless service, excellent people! Angela introduced me to the service adviser Amanda, she arranged my hitch installation. Hitch installation was as expected on time and flawless. Gary

marin1998

Aug 29, 2014

Scott and his team worked very hard to earn my business and made the whole experience wonderful!I will be recommending any of my friends that are looking to buy a vehicle! Thank you all!

guinevere.boore

Aug 20, 2014

We called the number on the Website and spoke to Angelo Morace and he set us up with the VIP treatment from Day 1. We have been back twice for our regular Oil Changes (always with coupon that they sent us) and Enjoyed our wait in the Service Lounge with Complimentary Snacks and Sandwiches.We have referred family who have also Purchased a KIA and we received a $50.00 check from Bev Smith KIA Thanking us for the referral.

Shalia

May 25, 2014

The salesmen stalk the lots for potential buyers. After telling him what I was looking for he found the right car. He insisted I drive it before any known prices or financing. I refused until I knew the cost and payments. After sitting down I was approached by a second salesman. They were disrespectful and rude and extremely aggressive. After listening to long intensive deals, I couldn't tolerate it anymore and had to leave. I liked and would have bought the car he showed me, but the pressure was too much. These two salesmen should know that a person who comes to their lot is there shopping for a car. A mature person doesn't need to be sold a car if they know what they want. Salesmen should know how to approach people of different ages.

Laura PSL

Dec 16, 2013

Researched cars online and found a vehicle I liked but they didn't have it in stock. They worked with me to find one I liked and when one arrived in a color I didn't want switched it out for what I wanted. Much to my surprise when I closed the deal the percentage rate was a point less than I was quoted. They offered me a reasonable trade and overall I am pleased with the deal I have and very impressed with the service. When I declined the additional packages the finance person was seriously disappointed but maintained a professional demeanor and did not try a hard sell. I would definitely recommend this dealer and will return when I'm ready to purchase again.

carepilot50

Jul 10, 2013

I leased a 2011 Kia Sorento from this dealer, I decided to use the end of lease purchase option in my lease contract. That contract contained a purchase price of $13636.70, plus $150.00 end of lease fee, and taxes tags and transfer fees. The finance manager presented me with a paper attempting to extort a "market value"price of $15727.35, and a $1895.00 charge to "certify the vehicle, (that this same dealership maintained under the manufactures warranty schedule and the extra service warranty that I purchased. They also wanted to charge me $698.50, Pre -delivery service fee, ( duplication of the fee I paid when I took delivery of the lease vehicle), and the taxes and title fees. Total price of $17551.25When I pointed out my contract fee schedule the manager, (i think his name is Jeff) informed me he is in business to make money, he has to keep the lights on and pay employees, that he has been doing this for 17 years, and if I didn't like it to deal directly with Kia Finance.I wrote a letter to him and copied to Kia Finance, requesting the legal reason why I should pay more than the contactual amount.Michelle at Kia finance was very helpful, she agreed that my position was correct, she assigned a agent to follow up with the Dealer, two weeks have passed and that dealer has not responded to me or to Kia finance.I have resolved the issue with the assistance of the local Mercedes dealer, (Coggin Mercedes Benz) paying only $150 over contract price for a state required safety inspection.

Frank

May 23, 2013

What a rip-off, It is no wonder that car dealers get a bad name. Treating Martin County Customers like they do is no way to establish a new business. Lying, cheating, and overt misrepresentation should not be business as usual. I have not seen other local dealers operate in such an unprofessional way. GO BACK TO FT. PIERCE..

Debbie

Apr 5, 2013

Chris Harben has been great providing me information

AmandaJ

Apr 1, 2013

Thank you for a great experience of buying a car at your dealership and thanks for the great deal. Our salesman was Coltan and I could not be more impressed with his positive and patient attitude. He had the car we wanted ready and waiting for us to test drive immediately upon arriving at the dealership. He was agreeable and pleasant to work with and as soon as the 2014 Sedonas are out I will be seeking Coltan to sell it to me. Also, the sales manager that chatted with us while we came to a deal was awesome. He was a definite people person. I believe his name was Casey or close to it, but not sure. It was worth the drive from Vero to shop with you. Here's to a car dealership that understands that strong customer service skills can benefit their business more than high pressure tactics. Well done.

tumminiasr

Apr 11, 2012

I traded a dodge truck in for a 2012 kea and I was checking my sore on the internet and I was so supprized that my payoff on the truck was not payed on time per the bank,put my sore from 755 to655,I am not a happy camper.I talked to managers and the sales person and they said the bank is wrong.The bank told me that the dealer was late so thats way you will get a bad rating from me,I have told a number of my friends about this problem with you guys.I was thinking of putting a half page in the paper about this.Phillip Tumminia sr