Used Cars for Sale at Bill Deluca Chevrolet Buick GMC in Haverhill, MA

Eric Soucy

Dec 21, 2015

The salespeople that I met with, Phil and Greg, were extremely courteous.They did everything they could to make me happy, and I will definitely come back if/when I make another auto purchase!

Dan &Linda Francescone

Dec 18, 2015

What else can l say ,so far so good keep up the good work ,l think the public is hearing this

Nina Dervan

Dec 18, 2015

The salesman was not pushy. He was very informative and able to address all our concerns and questions. Absolutely professional.The car was ready when promised and a glitch with On Star was handled by the salesman before I left the lot. Very pleased with the performance of the vehicle and find it comfortable inside and love the way it handles.

Lisa M Fiore

Dec 14, 2015

I had two great experiences so far and even though I own a big truck, they took care of me like I was one of their own. I have no issues when it comes to dealing with the staff about any questions I may have about my vehicle, thank you.

Rejean Lavoie

Dec 12, 2015

I had a great experience at Bill Deluca Buick everybody was very nice and professional.My car was serviced in a timely fashion. Sincerly Rejean Lavoie

David Prescott

Dec 12, 2015

I've had nothing but great experiences at DELUCA! I would definitely buy from them again!

Charles Braid

Dec 6, 2015

This was one of the easiest, most pleasant experiences we have ever had when purchasing a vehicle. Great deal, great car, nicest and most professional staff. We will never go anywhere else again

J

Dec 1, 2015

They took care of all of my needs better than any other dealership in the area! Thank you

Erin Gilligan

Nov 25, 2015

My family and I came upon Bill DeLuca GMC by chance. An unexpected visit. We started in the Chevy dealership and was told that all sales reps were busy at the time and to try over at the GMC dealership. Right off the bat, I thought we were getting pushed away. Actually thought about leaving. So we entered the GMC dealership and was introduced to Mike Hideriotis. Best thing that happened to us. Mike is very professional, patient, very knowledgeable, and a very friendly and honest man. My wife and I were very happy with him. We ONLY wanted to go over numbers to see what we can afford with a trade in. We had no intentions on signing any papers. We were desperate for a newer vehicle. He helped us and what do you know. We leased a 2016 Terrain at a price we can afford!! We love the car and we can't wait to trade in our second vehicle for another GMC vehicle. Especially here at Bill DeLuca's GMC. Definitely recommend this dealership

Michael Vets

Nov 21, 2015

I don't remember the gentleman name the i delt with in the service department but it was really the easiest service I have ever had. I drove my truck in, they took it in right away and i had it back in 30 minutes. Cant ask for better service!!

Proud GMC driver

Nov 19, 2015

My wife and I decided to just come here and go over numbers with a sales rep. We stepped into the Chevy dealership, and was told to try the GMC building. Was also told that all sales reps in there were busy and to try next door at the GMC dealership. I instantly thought we were getting the run around and wanted to leave. We left there and walked over to GMC, and spoke with a sales rep. Mike Hideriotis. I completey forgot what happened at Chevy. Mike was VERY helpful, patient and seemed trustworthy. We went over numbers. Not expecting to, within one hour or so, we ended up signing a 2yr lease on a GMC Terrain. All we wanted to do was go over numbers because our finances and we end up signing a lease. We love it! And we can afford it, too. Highly appreciate Mike's expertise and knowledge. He showed us everything and answered everything. Great dealership, great employees, great deals! By the way, we love our new Terrain and will most likely purchase it at the end of the lease. Highly recommend this dealership.

Brenda Morasse

Nov 19, 2015

I have used this dealership to purchase my Camaro and Chevy pickup truck. I first went somewhere else and walked away feeling belittled and humiliated. I then went to Bill Deluca and spoke to the staff about a purchase. They made me feel like a customer who was important and they took care of my car needs. The service is always top notch and I get my truck back washed. I think of them as extended family and have recommended my friends to them. Completely satisfied, I don't say that often now a days. Great job guys.

Michael Petit

Nov 14, 2015

The whole team at Bill Delucas of Haverhill Ma were so nice and made our purchasing experience easy with no pressure... John Bonner is the nicest down to earth sales person we ever met... We will definitely be returning for our next purchase...

Paul P

Nov 11, 2015

Awesome experience as always at DeLuca Chevrolet Service department. The service rep. Brett took excellent care of what had to done to my vehicle. Thanks, Brett!!!

John Patriakeas

Oct 30, 2015

The service, and transportation provided to my work from the dealer, was painless. I truly enjoy dealing with DeLuca Chevy.Thanks again,John

Scott

Oct 28, 2015

Many years ago I had a bad experience with Bill Deluca Chevrolet and thought maybe things have changed and if nothing else I can take a new truck for a test drive. I asked for the sales manager for Chevrolet and then proceeded to voice my past history with the dealership, when I was all done the manager apologized for the bad history.I then realized the dealership had come along way from 19 years ago. Well long story short two days later I ended up purchasing a new 2015 truck and felt as though I got a really good deal.Thank you Greg and the sales consultant Phil !!!!! The sales consultant Phil made sure all requests were taken care of and followed up on everything.

Gilberto Maged-Rubio

Oct 18, 2015

John was very helpful. We are more than satisfied.

William Vlahos

Oct 18, 2015

Very Happy , Thank you for taking the time with us and picking out the perfect car.

Jessica Ihle

Oct 15, 2015

I had incredible service from this dealership. They took care of all of my concerns and got my car fixed very quickly. I worked with Brett in service and I cannot say enough good things about him. He made sure everything was working properly and acquired a rental for me asap. Thank you again!

NH Penguin

Oct 10, 2015

I had a great buying experience at Bill DeLuca Buick. On my travels over the last year, I twice rented a Buick Regal -- great extended test drives. I loved the solid ride, acceleration, the car's great looks, All Wheel Drive, the sound system, and even the moonroof. When it came time to buy a new car, I looked at several other makes, but the Buick Regal stood out from the rest. I first looked around online and was impressed by the DeLuca website. Everyone at the dealership was very friendly and helped me find just the right car. I felt no pressure had the chance to test drive several vehicles. We came to a good deal with good financing on a new Buick Regal with exactly the features I wanted. The great-looking Black Onyx car turns a lot of heads. My friends and family were duly impressed too. I will go back to DeLuca.

NH PENGUIN

Oct 10, 2015

I had a great buying experience at Bill DeLuca Buick. On my travels over the last year, I twice rented a Buick Regal -- great extended test drives. I loved the solid ride, acceleration, the car's great looks, All Wheel Drive, the sound system, and even the moonroof. When it came time to buy a new car, I looked at several other makes, but the Buick Regal stood out from the rest. I first looked around online and was impressed by the DeLuca website. Everyone at the dealership was very friendly and helped me find just the right car. I felt no pressure had the chance to test drive several vehicles. We came to a good deal with good financing on a new Buick Regal with exactly the features I wanted. The great-looking Black Onyx car turns a lot of heads. My friends and family were duly impressed too. I will go back to DeLuca.

A & L Jorde

Oct 9, 2015

This is our second car from Bill Deluca. We went there just to do a test drive and see if my husband really REALLY wanted the Impala - not necessarily to get it, as our lease was not up for a month. But also like last time, our "guy" there made it so easy we would have been foolish to pass up the deal. Also, when we walked in the door, the exact model we wanted and thought would have to be searched for elsewhere, was front and center on the show room floor - including the precise features we wanted. It had a special and very attractive price, so we took it. When we went back to pick it up we had to wait for the insurance people to get back to the dealership, but were able to sit in a comfortable and quiet lounge area where my husband could plug in his laptop and work at one of two work areas made available and I could watch the flat screen TV. There was a "pod" coffee and hot drink maker and a good bottled water. In spite of the problems getting an answer from the insurance company, no one's fault really, except on their end since they had all the info needed and could not seem to manage to reply, our salesperson was terrific and kept working on getting us into the new car and on our way. Bill Delucas rocks!

Mary P. Keogh

Oct 5, 2015

This past Thursday I had a flat tire and ordered a replacement tire from your dealership. Just the next day I had a new tire and a scheduled oil change and tire rotation. Your representative, "Ron" was very helpful and had me back on the road. Thank you for the pleasant experiences I have had since I purchased my Buick LaCrosse in October 2013.

Louise Moss

Oct 5, 2015

Our experience at this dealership has always been positive. We will definitely be repeat customers

Daune Marinis

Oct 4, 2015

Phil Georgoulis was very knowledgeable about the Trax vehicle and took time to answer all of our questions. The sales process went very smoothly and again Phil took the time to help us setup our phones and review the various features of the car before we drove it home. The car has been perfect. We plan to return to Deluca for our next car purchase.

Jim Kazakis

Sep 30, 2015

Very pleased with the work preformed on my GMC. Professional and courteous from start to finish. Have found new home for all my service needs on my Denali. Thanks, Jim

John Morrissey

Sep 23, 2015

The sales experience was excellent. The salesman and sales manager were very helpful and knowledgeable.

Richard Sharp

Sep 17, 2015

Great family dealership. Sales and experience much better than the multi dealerships.

Joe H

Sep 3, 2015

I met with Bill Deluca. He helped me find the truck I wanted. He is a great guy and I will defiantly be going there again for my next truck.

Pauline Ventre

Sep 1, 2015

Everyone was so nice and we were there for only 30 minutes. I love Deluca Chevy.

Dale Enos

Sep 1, 2015

Bill Deluca Chevrolet GMC has been providing consistently superior service to me for close to 20 years. I would not consider taking my SUV to any other repair facility.

Brian Page

Aug 26, 2015

The dealership took in my vehicle and service it as requested. I waited for my vehicle. Service and wash took less than 1 hours.

James Russell

Aug 26, 2015

They got the recall done in a friendly manner, I just feel silly waiting a half hour for the glue to dry on my keys before they let me go. At least the waiting room was comfortable, and there was a nice show on the TV. Would recommend them for any recalls, otherwise I can't say.

David Longton

Aug 19, 2015

The salesman was very knowledgeable and very helpful.

Gary Partsch

Aug 19, 2015

All of your employees have been very helpful and great to deal with.

Anthony Matrumalo

Aug 17, 2015

I just bought a new Camaro here. It was my first experience with this dealership, and I have to say, it was the most enjoyable car-buying experience I have ever had. Their price on my car was more than fair - they honored their online advertised price without any further haggling or attempts to add-on fees. My salesman, Alan Katz, was extremely helpful, knowledgeable, patient and courteous. The entire process was quick, painless and without any pressure of any kind. After the sale was completed, Alan spent an extraordinary amount of extra time with me in the car, explaining every single feature and piece of technology, and he has called me a few times since I took delivery on the car, to make sure I am completely happy with it. I have excellent credit, but Larry, the finance manager, got me a lower rate than I told him I was looking for - to me, that demonstrates integrity. I won't forget it. These guys did every single thing they said they would and more. So often, as consumers, we are quick to complain about poor treatment - and with good reason! I just had to take the time to thank the people at this dealership for doing everything right and for treating a total stranger so well. Based on this experience, I can not recommend them highly enough. If my future dealings with them are half as good as the past two weeks have been, I will be buying all my cars here. Thank you Alan, Larry and Bill DeLuca!

Mark Salisbury

Aug 13, 2015

This is the second time I've bought a truck at Deluca's. Even though there was a 10 year gap between the two, I was just as impressed with the customer service this time as the first which is why I had come back. It was seamless and painless. No haggling, pressure, I was treated respectfully and the prices were great. You just can't go wrong at Deluca's. I will always get my vehicles there as I don't get that kind of consistent superior service else where.

Frank Bernarducci

Aug 8, 2015

I enjoyed working with Joe Salinese. He was very helpful to me in understanding and explaining the new Chevrolet Colorado.

Darlene Smith

Aug 1, 2015

Customer service staff is always friendly and courteous to me on phone and in person. They tell me how long my wait for service will be and come out to talk to me if they find any issues. I prefer to deal with dealership to ensure I get correct parts and recalls are taken care of.

Richard Sullivan

Aug 1, 2015

Had a nail removed from my tire. It only cost me $12.50. My local guy would have charged me in the neighborhood of $50.00. I was in and out of Deluca's in fifteen (15) minutes.

Kelvin Torres

Jul 28, 2015

the service was fast and perfect and they clean my car

Harry Rodrigues

Jul 27, 2015

As usual the service is always second to none. The team at bill Deluca, is always very professional to deal with. The explanation on what it takes to correct the problems that you may have with your vehicle is precise.

Leslee Kolenda

Jul 27, 2015

I was totally pleased with my experience with Mike Moore at Bill DeLuca Chevrolet. Everyone I interacted with was pleasant and aimed to please. I did not feel forced to purchase, I felt encourage to get a car that would work for my family and our budget. Definitely a customer for life.

Chadwick Lozano

Jul 27, 2015

I had a great experience with the car salesman Joseph Salines. He was very professional and explained everything about the vehicle that I was interested in. 100% satisfied with the entire car buying experience at your car dealership.

George Bond

Jul 25, 2015

As promised, Mr. Croteau and his team resolved the issue I had with my 2015 Acadia Denali. I am very satisfied with the results of their efforts. Mr Croteau's professionalism and courtesy actually makes a visit to the service department something to look forward to. Mike Hideriotis guided me through the buying process and made my first experience at buying a new car a pleasure. I feel more like a friend than a customer.

Michael Sullivan

Jul 25, 2015

People were great to work with it. The faculty was great -- nice to be able to sit down with a service rep in an office.

Brian Montejunas

Jul 25, 2015

The alternator in the vehicle died. Brett Williams did an amazing job helping us with the service and new part. He went above and beyond the call of duty and we can't thank him enough for all his help.

Linda Caraccio

Jul 24, 2015

We came to DeLuca after looking at GMC ACADIA online. We were greeted promptly and our request to bring cars home to an injured family member was granted without hesitation. The courtesy and respect given to us had us buy a car after only an hour. After driving the GMC ACADIA for five days, we can truly say we love it. The car was delivered to us in pristine condition. Although we didn't arrive to pick up the vehicle until 6PM, we were given all the time needed to feel confident with it's features.

Donald Marcotte

Jul 22, 2015

Always. Have always driven a Chevy and bought through Deluca Chevrolet. Always friendly, helpful best deals.

Charles Stellberger

Jul 21, 2015

Easy to make appointments on their website, appointments are acknowledged promptly. When I arrive for the appointment, there is someone waiting for me to review the work to be done and accept the vehicle into the shop. The work is performed right the first time with minimum of waiting involved. Overall, an excellent experience with qualified personnel whom I trust with my GM vehicle. Thanks!

Denise Canale

Jul 17, 2015

My car was ready when they said it would be. Routine oil change and tire rotation.

Theresa Palardy

Jul 13, 2015

At 73,000 we found our rear brakes worn and making grating sounds. We called Brett Williams to schedule replacement of our brakes. We had an appointment made easily; the work would take a few hours and so the DeLuca Chevy dealership in Haverhill gave my husband a ride home and then picked him up when the brakes were finished. We have, since buying the Traverse in 2010, had all of our maintenance done at this dealership, and are very confident in the work they do and the fair price we pay. And by the way, we're astonished that our four tires passed inspection each year until we just replaced them at 70,000 miles (at DeLuca) and that our brakes lasted this long. Go, Chevy! Happy customers here!

David Shaner

Jul 13, 2015

The Team was prompt and very friendly. My truck was serviced and cleaned as part of the visit at no charge. I have been in the area 7 years. Mike has been a good service manager to work with over the years.

BL

Jul 9, 2015

Always courteous and helpful.First time using the waiting area which was clean, functional and got work done while waiting for an oil change.

Michael Rametta

Jul 4, 2015

My experience always had been a very professional and polite experience. All departments give quality service.

Paul Pero

Jul 2, 2015

I brought my 2015 Colorado into DeLuca Chevrolet for a scheduled oil change, recall notice and some other concerns I had. I was greeted promptly by Brett the Service Rep. And he readily addressed my concerns. What seemed like a shirt wait Brett gave me pertinent information regarding my concerns handed me my keys and I was off. An excellent service experience.

Eric Hope

Jun 27, 2015

once again service done on time and in a professional manner can not be more pleased

Francesco Passamonte

Jun 23, 2015

I was very satisfied with the service and cordial reception. Excellent experience of service. Thank you.

Justin Weiss

Jun 20, 2015

After looking all over for the proper car, I returned to Bill Deluca, who I have purchased cars from in the past. They were polite and fair. They were the only dealership that would give me the fair market value of my trade-in, while taking care of all of my needs for a new car. Thank you for everything.

Satenik Der Manuelian

Jun 17, 2015

For the past 3 years I have had my Buick serviced at DeLuca's. They have consistently done an above and beyond job with my car. They have been efficient in the care of the car, as well as been efficient about time, etc. The gentlemen have been polite, honest, and answered my uneducated questions with patience and a smile on their faces. This is very important to a widow whose husband took care of my car and thus I had little knowledge. I appreciate all that has been done for me and my wonderful Buick!

Marguerite Rogers

Jun 15, 2015

I believe the dealership was honest with me regarding the need to repair. The other Chevy dealer in Amesbury added on another $2000 in in what they claim was needed repairs. In my opinion those repairs were not immediately needed or asked for. You hourly rate is very high but those costs were all presented to me before the repair. The repair came in at the quoted cost and done correctly.

Danielle Gotobed

Jun 15, 2015

enjoyable interaction with knowledgeable guidance - very positive buying experience!!Although I do wish someone had grabbed us prior to us investing over $2, 000.00 on repairs to suggest we may want to look at other options. Indeed, it was not until we were asked to pay a further $2, 500.00-$3, 000.00 ($5, 000.00 in repairs for a 2008 vehicle would have been really very disappointing!!) that I stepped in and took the decision to purchase/lease a new vehicle!!

Willard Gray

Jun 9, 2015

I worked with Mike Moore in choosing my truck. His knowledge of the inside and out of both the Chevy and GMC easily turned me toward the GMC and everything i have ever wanted in my personal vehicle. I highly recommend both Mike Moore and the Deluca dealership. They know what you want and need and it's one-stop , sales and service!!

Maurice Covino

Jun 7, 2015

It was great seeing Joe Salinas; work was excellent.

William Clark

Jun 6, 2015

Brett Williams does a great job taking care of the customer.

David Bardelli

Jun 6, 2015

My truck was in for service. All the service staff is very customer focused. Always up front. Never any bull.

Theresa Palardy

Jun 2, 2015

We have bought two vehicles in the past five years from DeLuca Chevrolet. We've had fair pricing, excellent servicing, and pleasant conversations with everyone in the Haverhill DeLuca building.

Brian Page

May 28, 2015

Dealership contacted me when my service was due. I made my appointment on line and was taken in for service when I arrived. I was offered coffee or a cold drink. A comfortable place to wait. The service was routine but was performed in a timely manner. I waited for my vehicle. I was greeted warmly and with a hand shake. My vehicle was washed when it was returned to me.

Scott Corcoran

May 26, 2015

Don & Bret have always been good to me ,they are always polite & have always been professional . They have a system that gets the cars in & out very well. The dealership is more so family orientated than the institutionalized business. SC

Edward Sewasky Jr

May 25, 2015

As always professionalism at its best! You can bring your family there with confidence.

Happy Customer

May 23, 2015

Greg, Joe and Larry are a great Team!!!! They made sure I was happy with everything. You couldn't ask for better people to do business with. They are a great asset to Bill Deluca Chevrolet!!!!! I will recommend them to everyone!!!

David Silveira

May 18, 2015

Our Salesman, Philip, was very informative he was able to answer all of our questions.

Joyce Olsen

May 16, 2015

I called because I notice the air pressure was low on one of my tires. I noticed I had something in the tire. I called and they told me to come right in and they would check it out. They did take out the bolt and plugged it for me at no charge. They told me I should go to have in patched or that I may need a new tire. I was very happy with the service. I feel they went out of their way for me. I am very happy with the dealership and will continue to bring my car there.

Mary Cubelli

May 15, 2015

I was able to make an appointment immediately. the gentlemen who took our information was very courteous and efficient. we left our car there and it was ready within a few hours. I would recommend your dealership to everyone I know.

Gary Waldron

May 14, 2015

I ordered a new Chevy Colorado back in March my salesman Phil was very knowledgable and very understanding and helped me get the equipment and extras I wanted. When the vehicle arrived he called me and it was just perfect. All the people at Deluca Chevrolet were very pleasant and helpful during my buying experience. Great people would purchase another from them without a doubt.

Lucinda Mitchell

May 14, 2015

Greg and Phil worked with me to get me the vehicle I wanted at a great price. They were great and I love my new 2015 Equinox LT!

Kenneth Spatola

May 13, 2015

I was able to drop off my car for repair and have it ready the next day.The Dealership kindly picked me up at my home, so I could retrieve the car.My Service Advisor, Brett Williams does an excellent job.

Julie Burdett

May 1, 2015

My entire experience at Bill Deluca Chevrolet was exceptional. The staff are professional, courteous and respectful. It was the most pleasant car buying experience I've ever had.

Claire Egan

May 1, 2015

Great buying experience. This is the 2nd car I've purchased from DeLuca - I won't go anywhere else. Great trade-in value on my 10-yr old Buick, service department is wonderful to work with as well.

Edward Peck

Apr 23, 2015

We were well taken care of, from the welcome to the demo of all the features on our car,

Bobby Lam

Apr 23, 2015

Very good visit. Brett was great to deal with. Only thing was they neglected to reset the oil life button which I took care of.

Judith Hurley

Apr 21, 2015

Just brought the car in for a scheduled service. Always treated great there at Bill DeLucas'.

Marc Bergeron

Apr 18, 2015

It was quick and efficient. They were just great. Polite and knowledgeable.

R Dempsey

Apr 17, 2015

No disrespect or stress. Very pleased with all aspects of my vehicle purchase. Great people and great dealership.

Kenneth Mcmahon

Apr 16, 2015

I just bought my 2015 Malibu from Deluca and the staff couldnt have been any better!! Our salesman answered any and all questions we had. Walked us through the whole process and even helped set up everything my new car has to offer.I would like to thank the entire staff at Deluca for making our purchase a pleasant experience!!I would highly recommend if you need service or a car (new or used) check out Deluca.

Tim

Apr 14, 2015

I was extremely impressed with the entire process. My new truck was ordered and Mike Moore kept me up to date where it was. As soon as it was in he called me and had the truck within a couple of days. Everyone in the dealership was friendly and very informative. Mike was informative on all the options and attachments that could be added and was excellent at explaining the entire truck. Great place all around would highly recommend it.

Kevin

Apr 11, 2015

Really great car buying experience from start to finish. Joe and Jim were honest and fair. No games like other places i have gone. I would highly recommend this dealership to anyone in the market for a new car or truck.

Scott Smulski

Apr 11, 2015

Service manager was polite, service on time, convenient

Darlene Smith

Apr 11, 2015

Everyone at Dealership is always friendly and courteous. They listen and only do what I want as customer. I appreciate that. My cost and wait time are as they indicated. This helps you plan your day better.

Linda & Dan Francescone

Apr 8, 2015

first time leasing, think went rather smoothly. the service dept has been very well organize,courteous,freiendlymy hope is to continue this relationship for a long time.

Anthony B.

Apr 8, 2015

Very clean and modern dealership. Sales and service staff are professional and courteous. Easy to set appointments and no nonsense service. Could not ask for a better place to buy and service my car.

kathy burnyshafski

Apr 4, 2015

Mike Moore the sales Re that sold me the 2014 malibu was very thorough and calm and nice to talk to. I really enjoyed my experience in buying a car. This is my second car from them and I am very happy. Service is fabulous - Brett the sales service - Great team. Very patient with me. Thank you all. Thank you Larry the finance mgr.

Brady Merrigan

Apr 1, 2015

Always helpful and reliable service. Wouldn't go anywhere else!

William Brown

Mar 23, 2015

Our experience at Bill Deluca Chevrolet was a very positive one. The people that we dealt with were very warm, friendly, and knowledgeable. Greg Georgoulis was the person that we worked with and he helped to make the transition of leasing the vehicle a very smooth one. Philip Georgoulis knowledge of the Chevy Equinox was very helpful as he explained different aspects of the cars mechanics and system functions.In closing we would come back to lease/buy another vehicle at Bill Deluca Chevrolet. We would sincerely like to thank Greg and Philip Georgoulis for their outstanding professionalism in making this lease a positive and memorable experience. Sincerely,Bill & Cathy Brown

Ralph Spurr-jr

Mar 20, 2015

The staff was cordial and kept me well informed. I would definitely recommend this dealership.

Jamie French

Mar 20, 2015

There is a reason why generations of local families continue to purchase from generations of the Delucas... They are the best auto group in the Merrimack Valley, bar none!

Rick Judge

Mar 18, 2015

Treated Courtiously and professionally. excellent service staff!

Matthew Robinson

Mar 16, 2015

Deluca did a great job servicing my vehicle. In and out in one day for a minor repair and washed my truck for me. Could not ask for better service.

Donald Divenuti

Mar 12, 2015

I've done business in the past with Deluca and the one thing that stands out is the service dept. Also your sales dept. people are sincere and professional.

George Pantelis

Mar 4, 2015

As always service was great - thanx to the team. :)

Andrew

Mar 4, 2015

Good place to buy a truck. This was my first time buying a car on my own and i was extremely impressed with the respect and honest oppions.

Catherine Boyce

Feb 28, 2015

I have had very good results with your dealership, which is why I chose to buy a Buick from you. The salesmen were very helpful. As for service, your shop is excellent. They have always done an excellent job in servicing my cars. As for service representatives, Brett and Ron are wonderful to deal with. I have recommended DeLuca Dealership to several people.

Jaimie Mcmahon

Feb 26, 2015

Excellent customer service. Overall wonderful experience.

Jeffrey

Feb 26, 2015

Oil change filter change and tire rotation service was great and on time

Aufiero

Feb 19, 2015

The manager Greg is very nice and professional.He also has a lot of technical knowledge on the products. Ron in service is nice too. He's a veteran and a family guy.

Marc Moreau

Feb 19, 2015

great service, sales rep and mechanics were courteous and took care of my issue in a timely manner. I would certainly recommend this dealership and i myself will continue to utilize them as my resources.

sheryl

Feb 18, 2015

One of the best car buying experiences ever. I'll be back to buy all our family cars here even though it is a 50 minute drive from my home.

Adam Matthews

Feb 15, 2015

Great experience with everyone at deluca. Great price, prompt communication, pleasant people.

Matthew Bergeron

Feb 11, 2015

I couldn't be more pleased with the customer service I received at this dealership. I worked with Phil Georgoulis as well as Gregg Georgoulis. Whenever I buy anything of significance I make sure that I buy from people that I like and trust. I could tell right from the start that Phil and Gregg were straight shooters and trustworthy. After the purchase of my car Phil went above and beyond by showing me all of the bells and whistles the car has to offer. He also helped me set up my Wifi and Onstar account. I am very pleased and would recommend this dealership to anyone looking to buy a car in the area.

Kathryn Molten

Feb 11, 2015

My first experience to have my car serviced was great. They made time to squeeze me in on a Saturday. That was awesome.

Judith Corey

Feb 10, 2015

Every since I bought my 2011 Tahoe I have been taking it to Bill Deluca for service. They have been outstanding in every area. I've dealt with both Ron and Brett and they are both very professional and courteous. I trust no one else to deal with my vehicle. I will continue to take it to Bill Deluca until I need to replace where I will purchase my next Tahoe. Thank you.

Carol Rourke

Feb 7, 2015

Very courteous and helpful. The car was ready for pickup when I was told it would be.

Lindsay Conole

Feb 3, 2015

I worked with John, and he was extremely helpful and knowledgeable and got me the best deal. The whole experience was great.

Michael Orsillo

Feb 1, 2015

Very professional. Excellent job!I have. Ought my last 4 cars here

Darlene Smith

Jan 31, 2015

Always treated with respect and never pushed to do any repairs until I am ready to do so. All staff from service to payment are always pleasant.

Alison Hall

Jan 28, 2015

I was extremely happy with the service department at DeLuca Chevrolet. I brought my car in for an oil change and tire rotation. Brett in servicing was very friendly and helpful to deal with. I did not feel rushed. I like that they have Saturday hours. They have a clean and comfortable waiting area. My car was serviced quickly. I would recommend them to anyone.

Eric Hope

Jan 22, 2015

as always very happy with service and the attention that i receive I can walk to another dealer went once WILL NEVER GO BACK keep up the outstanding service thanks again eric

David Burnett

Jan 15, 2015

I saw online that a particular vehicle was available for sale and made plans to see it the next day. The sales team was helpful and quickly came to a deal to purchase the vehicle. On delivery, the sales team went the extra step to help me to understand all the features that came with my new vehicle. I was, am, very happy

Peter Mezzina

Jan 14, 2015

My husband and I were looking to lease a 7-seat vehicle, and our plan was to start at Deluca and hit several more dealerships later that day. We worked with Phil Georgioulas and Joe Salines, who sold us an awesome GMC Suburban 15 years ago. We were so happy with the no-pressure sales process, understanding of our needs, and -- most important to us -- PRICE, that we leased a gorgeous Chevy Traverse on the spot and never made it to the other dealerships! Our whole family loves the Traverse, and we will definitely be back to Deluca the next time we are in the market for a new vehicle.

Charles Stellberger

Jan 13, 2015

Excellent service and staff. Deluca paid for my oil and filter change and tire rotation due to a problem with the oil drain plug. Thanks very much!!

savyguy

Jan 11, 2014

I'm on my 2nd pre-owned car that I've purchased from Bill Deluca. My current car is an 06 Buick,and my Fiancee's car is a chevy and Ron has taken care of me most of the time with exception of 2 other times, 1 with Brett, and the Don service manager. Their service entrance is unique in the fact that you drive right up to the garage door, wait for the door to open (in the winter), and in summer, the garage door is always open. Once in their initial bay area, the service rep's office is right there, he comes to you right away, pending he's not with another prior customer. If you need to drop your vehicle off to them, then they have a shuttle service to take you to from wherever you're going to be while waiting for your service to finish.In their service waiting area, they have a bid TV on the wall with local cable, a Keurig system for coffee, etc, and 2 bathrooms, 1 for women, other for guys. Their service area is right behind the chevy/buick showroom. Another thing great about this place, the service dept is open 6 days a week, they open the entrance garage door around 7:30AM, but the mechanics don't start work until 8:am, and they're all there until 4:30PM. I would go back to their Haverhill location for service anytime, but NOT their Woodworth location, just for sales at Woodworth...

michon

Jun 14, 2013

I had to have my car towed to the dealer for a securtiy issue. Adam was so kind and helpful over the phone. Once my car arrived at the service department, he called me to let me know that it had arrived and that he would be calling me with what the problem was once they had found the issue. He later called to let me know that it was the ignition cylinder. Although, the issue cost $501 I was happy to know that my car would be fixed the following morning by 10am. When I arrived the next morning, the service department was expecting me and had my car ready as Adam had told me it would be. I was so pleased. They also told me if I had any further problems that I was to bring the car back. I have had no problems since.

manupdeluca

Jan 25, 2013

I purchased a new Chevy from this dealer in Oct 2011. They negotiated tough, but in the end I wanted the car and agreed to the price. My first mistake. During the closing I was promised a $500 Lowes card and have the GM Customer Incentive and Onstar Acknowledegment form in my hand to prove it (and yes they spelled acknowledgement wrong). I was told it comes directly from GM and that I will get it in a few weeks. After a few weeks went by, I called and spoke to Greg the manager. Greg put the blame on GM. Ok fine. I follow up with GM and they told me that program was expired before it was even offered to me. So DeLuca purposefully offered me the incentive even though they knew or at least should have known it was expired. After numerous follow up calls and emails with Greg, he admitted that GM stopping running the promotion but REFUSED to make good on the incentive which I have in writing. I am tired of trying to get DeLuca to do the right thing and man up and provide me what they promised and put in writing. To this day, I have not received anything. I WILL NEVER BUY A CAR FROM DELUCA! EVER! Please do not think because you have it in writing that it means anything to these guys because obviously it does not. STAY AWAY!

plima47

Jun 4, 2012

We traded for a 2012 Malibu in June 2012. After visiting a few dealers we were offered the best trade in at DeLuca. The entire purchasing experience was non stressful.Since the purchase, we have had one warranty visit and two routine service visits. The service department is every bit as professional as the sales department. Each visit is followed up by contacts to be sure there is customer satisfaction.From our point of view, this is a very customer friendly dealership that we are willing visit at any time.

lwalsh

Apr 5, 2012

I went to Bill Deluca to look for a new GMC truck. I have been shopping all week and dealing with greasy sales people. When I stepped into the showroom, I was greeted by Mo. I liked the guy right away. He was very easy to deal with. He showed me the truck and took the time to answer all my questions. The whole experience was just painless. These folks are different from all other dealers I have visited. They want your business and they will bend over backwards to make sure you are happy. Thank you Mo for a great service and I will be seeing you when my wife is ready for a new car!