Used Cars for Sale at Bill Dube Ford in Dover, NH

Bonnie Schofield

Jun 13, 2015

The repair was taking a long time, and we were offered a loaner so that my disabled husband wouldn't have to wait. Instead of the typical loaner, a Corolla, which my husband would not have been able to access, we were given a RAV 4, which is the same model as our car. Thank You!

Donald Morse

Jun 12, 2015

Purchased a 2015 Toyota Camry XLE. The service was very good with no sales pressure.

Alain Trepanier

Jun 10, 2015

everything discussed throughout the deal was covered and all transactions were performed with the upmost professionalism .

Patricia Cicchetto

Jun 10, 2015

I have been having my 2010 Corolla serviced at your dealership for many years and I have always been pleased with the staff attention to detail with regard to my cars needs and mine.Thank you.

Ruth Ann and Arthur Norton

Jun 9, 2015

Purchased a 2015 Camry LE All the staff were very friendly and helpfulWe went there to check out prices etc. we were not going to purchase butwe feel we got a good deal so we decided to buythe salesperson was very patient with us---will certainly go back there again

Kenneth Kalar

Jun 8, 2015

We purchased a 2011 Nissan Sentra. We knew it wasn't going to be perfect but we decided to give it a try. Yes, we found a few issues which we took up with the service dept. I will tell you that we have heard horror stories about your service dept., but our only concern is how you treat us. We were pleasantly surprised with how everything was handled. We have one outstanding item left to resolve but we were sent to Somersworth Nissan to have the problem looked at and hopefully resolved. We also leased a 2014 Ford F-150 (new) and when an issue arose it was taken care of (it was the same when we bought our 2008 - new). So far so good. We still have that one issue with the Sentra and as soon as Nissan can check it out we'll be back for the resolution.

Kevin Browne

Jun 8, 2015

We had a wonderful experience at Bill Dube Toyota. We traveled from 3 hours away to buy our new car from Bill Dube because of their prices and friendly demeanor when talking with them on the phone. Jason and Donna did everything to make our purchase easy and hassle free. Our new 2015 Camry is great and we expect to be back in the future. Thanks for making our trip a memorable one. We would not hesitate to recommend Bill Dube to anyone looking to purchase an automobile.

John Poulin

Jun 8, 2015

I had my 2011 Edge scheduled for 45k mile service and all new tires. Andy Belair goes above and beyond and takes care of everything needed as well as some additional issues with the vehicle that will be addressed at a later date. I know that when I get my vehicle back from Bull Dube, the service is top notch quality.

Sanjeev Sharma

Jun 7, 2015

The Quick Service at Bill Dube is always great and I have been very satisfied with the services they have provided.

Donna Stewart

Jun 7, 2015

i went in for routine maintenance and oil change. The lady at the counter said; Donna you are all set. I then had to go back and sit another 20 minutes because the mechanic was waiting for a filter for my car from next door. I was there at least an hour and a half.

Bruce Thompson

Jun 6, 2015

I stopped by to inquire about the recall on my 2004 Tundra pickup airbag modular. The service manager set me up with an appointment the following week. I was very satisfied with the job, particularly since it was done promptly in the time frame that I was given.

Susan Herney

Jun 5, 2015

Service was done on a 2010 Prius. I have always had the best of service at Dube Ford. They are extremely service oriented, always friendly and thorough in explaining the work that needs to be done. As important, the service people remember you and treat you like family. I highly recommend them.

Jennifer Brown

Jun 5, 2015

Dropped it off. Picked it up later. No charge because it is a new car lease. It was easy.

Guy Carpano

Jun 5, 2015

I had no service done. It was my introduction as a new Toyota owner to the service department.

Patricia Coughlin

Jun 3, 2015

Stellar customer service. Friendly and helpful. Straight forward. Walked me through the car buying process.

Mary Files

Jun 2, 2015

This may be my last car, as I am retiring; however, I never know. In any event, I would not even think about going to any other dealer than Dube. I have not had a previously owned car since I was in my early thirties but have had many new ones. Dube Toyota Ford Scion has been the best experience I have had, with the person finding my car, the salesman, the financial manager, and the manager. I did hear a sound in my car, called the dealer and they had me bring it in the next day. They found the minor problem, fixed it, explained it so I understood it and I was on my way. I found the service and the service workers excellent and left feeling like I was really someone special.

John Gillespie

Jun 1, 2015

In the past few years we have purchased four cars at Dube"s and have always been very happy with the service, from the purchase to maintenance staff. The recent auto serviced is a 2014,Toyota Venza.Do to a disability I walk with some difficulty and the staff goes out of their way consistently to assist me, without my asking! That is really appreciated..

Thomas Canfield

May 31, 2015

The staff was helpful and the service was kind and considerate.

Brian Perry

May 29, 2015

Toyota Camry 2007: staff very helpful and informative. Worked completed in good time.

Nancy Dufour

May 29, 2015

I purchased a 2015 Prius 2.I wanted to replace a 2009 that I had been driving for the last 6 years.I was just stopping to "look".Bill Dubes had the exact car I wanted.After spending some time with Brian in sales I decided to buy the car. My experience was great. No pressure, just information.The incentives were so good I could not walk away.Everyone I spoke with was helpful.I will reccommend this dealership to all.Love my new Prius.Thanks

Harry Cheney

May 20, 2015

Your quality of work is excellent and the assistance provided by the service tech is excellent. However, the cost of service is higher than other local certified shops. I will use Ford when a problem is more directly related to a Ford tech issue than for regular everyday service.

Goosewhisperer

May 17, 2015

2015 Prius - first service on this one - three years of service on my first Prius - a 2011. Service managers always helpful and courteous.

Sheila Ingram

May 16, 2015

EXCELLENT ...I love my Prius c...i love Bill Dube....i love their service....it is always a great experience! P.s. I will never shop elsewhere ever again!!!!!!

Albert Weeden

May 15, 2015

The service was excellent. Very professional job!

John Pracuta

May 15, 2015

Pontiac Vibe. I bought a Sienna from your dealership and have been quite happy with the service and now I bring my Vibe because of the service and where else can I get the parts on hand since after all it is a Matrix.

Richard Carter

May 15, 2015

Purchased a Toyota Prius C. Started as internet search with Ashley and JJ to find out what was available and the price. Negotiated with them a bit and arrived at price. Met Jason, sales guy, at dealership and took for ride. Experience with all was very low key which I liked. Vehicle was purchased with financing through them which was fine. Only suggestion I would make is that prior to final meeting with finance guy, we are told about service options in advance. Although a very good guy, service options with financing was more aggressive than sales portion. In addition, one is not allowed to think about it and come back a few days later if your intent is to pay for service on time. (At least as I understood it). Chose no service option, just basic Toyota coverage. If had data in advance, might have made a different decision. However, really not that big of a dealThanksRick

John Mcmahon

May 13, 2015

Very courteous and helpful staff. All employees were very friendly and helpful on every visit I have made to this dealership . It is also very easy to make appointments

Beverly Vaughn

May 12, 2015

I came in inquiring about the leasing of a Ford for $99.00 per month . The salesperson David was very helpful and answered all my questions . The next day I came back an test drive the car and I loved it !!! The price was right !!! I can not say enough about how great the service was an Andy Boston who took care of everything for me was Great!!! I have 3 vehicles that have been purchased through Bill Dube and I would recommend them to anyone I know !!!! Great job all around . Beverly Vaughn

Diane M

May 12, 2015

Every time I go to Bill Dube for service for my Toyota, I am greeted in a friendly way and everything is explained. I usually wait for my car and find they work fairly quickly and give me a fair estimate of the time I will be there. The staff is knowledgeable and helpful and I have no complaints.

Megan Ross

May 12, 2015

Bill Dube service is the best. I always get honest, genuine and kind service. Thank you!

Richard Davis

May 12, 2015

Everyone was excellent, we had a great time while our car was serviced. Ian does a great job.

Mary Doucette

May 9, 2015

I think this was already submitted. services

Ellen Lankhorst

May 8, 2015

The purchase of my Toyota Corolla was truly a team effort. Andrew and Donna all got into the act and suddenly there was the Corolla, "just the exact car for you!" Though all of it took time there was never a sense that the sales people became impatient. They were personable and friendly and extremely helpful.

Fred Luciano

May 8, 2015

We were in the market to purchase an Explorer and we did. It was an extremely positive experience from start to finish. We would recommend this dealership highly and look forward to a long relationship. Five stars to Dube!

Donald Dimambro

May 5, 2015

Always happy with my service experience with Bill Dube Ford.Staff in service dept. are helpful and a pleasure to work with.

Amanda Turner

May 5, 2015

I was told an hour and it was just under. They took my car right in as soon as I got there. Thanks

Beverley Forest

May 4, 2015

Camry Hybrid 2011Your staff was very helpful with explanations etc.Thanks,BJF

Michael Painter

May 2, 2015

I was very satisfied, and will definitely recommend y'all to others looking for a new or used car!

John Silvia

Apr 30, 2015

2005 Tyota Camry The staff and service was super good. The waiting room needs to be monitored .The fireplace was not lit. The TV was not on,

A customer

Apr 29, 2015

Steve at Quick Lane is great in customer service. He seems very caring and makes me feel that he values his customers. He's very respectful and personal. I feel very at ease at Quick Lane.

Mary Ann Carey

Apr 28, 2015

Have always been very satisfied with the service I receive from Dube Ford. I feel they give me honest opinions and when I leave, that, my car is in good shape for a 2005 Ford Focus!!

Courtney Ferris

Apr 27, 2015

I bought a Toyota Corolla S Plus from bill Dube Toyota and it was amazing! Excellent service and very knowledgeable. Loved it there. Told my dad about it and he's going to get his next car there too!

Nancy Tracchia

Apr 27, 2015

Purchased 4 tires and alignment. Great price, fast and efficient service.

Lisa Puffer

Apr 24, 2015

John O'Connor was very courteous and asked some questions we have never been asked at other dealers like are we sure we are looking at the right model. It was a good question. He was very knowledgeable about the car we purchased. We purchased a 2015 4 Runner. The negotiating process was painless. He followed up on our questions and overall was a pleasure to to do business with. While we were in the waiting room, other sales staff opened doors for us and said hello to us. Everyone was friendly.

Mark Crosser

Apr 23, 2015

since we are there at least an hour, just whish the furniture in the quick lube was a little more comfortable. the day i was there the soda machine didnt work.

Lisa Woodman

Apr 16, 2015

The staff at Bill Dube was very helpful and courteous. The waiting area is very comfortable and I love the coffee machine! Thank you for providing exceptional service with a smile!

Michelle

Apr 15, 2015

The staff always VERY friendly and inviting. Service is timely as well

AS

Apr 14, 2015

One small disappointment... I asked for new bags to put my snow tires in. They gave me the same old bags which made the backseat dirty...

John Creighton

Apr 9, 2015

I bought my Tacoma truck in 2006 and you have serviced it since I bought it.Since you guys have done a good job you said I could have my Lexus RX350 serviced there instead of going to Ma. This has worked out very well.Thanks,John Creighton,

Albert Raitt

Apr 9, 2015

Staff was great. It's to early to see how the work holds up. Work was done in a timely manner. One piece of molding I ask them to fix they put back on after being ripped off by the wind. I could have done that myself. They put it on and said if it comes off again they will epoxy it. I wanted it fixed not just put back in place, to come off later, and another trip for fixing. A major complaint I have with all Toyota dealers is every time it's checked they tell me the battery terminals need cleaning. For a minimal fee of $25 - $31.00 they will clean them. Since the first oil change this has happened no matter where I take it. It would take a good tech. 5 minutes to fix it w/o asking. It would be a done deal until a battery change if they coated it with a corrosion inhibitor. Give a little you may be surprised in the benefits.

moosefanatic76

Apr 3, 2015

Besides being there for 5 hours & them losing my set of keys the experience was overall good one.

Dani

Apr 3, 2015

If you are looking for a great car buying experience, Bill Dube Ford in Dover, NH is the place to go!

Russell Kay

Apr 1, 2015

Doing business with DubeToyota for 20 years. I have never had a problem. I have never been anything other then totally satisfied.

David Huckins

Mar 31, 2015

Fast and easy. Delivered to me and trade in was easy.

Ken Dalton

Mar 25, 2015

Only went for Oil change, but they check other items and offer recommendations of other issues which may need attention. No pressure to do other work. The car was completed as promised and I will continue to go here.

Hockey 24/7

Mar 24, 2015

Ian one of the service managers is very helpful and truly has my best interest in mind whenever I bring my cars in for service.My experiences have been pleasurable while purchasing cars. For that reason I keep returning.

Lisa Marie Wellen

Mar 11, 2015

Awesome experience. Brian Doyle was Fabulous!! We are actual going back for a second car!!

Kylemosher

Mar 9, 2015

This place was amazing. I left with everything I wanted. Car, price, etc. I recommend this place to anyone! Joyful people and great product.

Greg

Mar 5, 2015

Staff always pleasant and efficient. Andy was able to fit in routinue service with scheduled software fix.

Mabey's

Feb 28, 2015

My husband and I had a fantastic buying experience at Bill Dube. John O'Connor was patient , not pushy - he was friendly, knowledgeable and thorough. The price was fair and beat out local competitors. We would definitely recommend Bill Dube. We love our Venza!

WALT HARMON

Feb 26, 2015

EXCELLENT SERVICE,MY SALES PERSON BRIAN WAS VERY INFORMATIVE AND HELPFUL

CEvans

Feb 26, 2015

Good experience. Almost effortless. Pleased with the outcome and have no reason not to stick with Toyota products. This is my sixth.Why is it whenever I work a deal with a car dealership to purchase a car, once they agree to what I consider my terms, I feel I probably could have done better!!!!

Bob M

Feb 25, 2015

Easy appointment setting. Very friendly and courteous, got me in and out very quickly.

Fredy Garcia

Feb 25, 2015

Dealer drove my purchased vehicle to my home. They went above and beyond to make the experience very smooth.

M. Roux

Feb 23, 2015

Great experience! I love dealing with Brian and Ann! They make buying a Toyota so easy!

Rick

Feb 20, 2015

A really fair dealership to work with I see a long future with this place

Bill

Feb 18, 2015

This was just a simple recall issue, but was very well explains and handled. Truck was finished on time with no problems.

Jocelyn L

Feb 17, 2015

They worked very hard to get me all the deals and incentives available. Was there for 4 hours and came away with the greatest vehicle I have ever been in. I am so very happy.

Craig M

Feb 16, 2015

No Pressure and a fair deal. That is what I was looking!

Mark Carlton

Feb 13, 2015

I didn't purchase my Ford F-150 at Bill Dube Ford but I wish I would have. I have taken it to them for oil changes and other repairs and have been treated like family every time!! Andy in the Service Dept, as well as all the others, are top-notch professionals!I will be going to them when it comes time to trade in this truck and get a new one!

Jule Gerrish

Feb 12, 2015

Steve and his crew knocked themselves out to service my car efficiently, and it was in pristine condition. I had forgotten to tell Steve to change back from Daylight Savings, but decided to leave the clock, as we're about to cange back to DST March 8th. My car had the woks wash, and it looked awesome. My hanks to everyone who takes such good care of all the service.

dr snow plow guy

Feb 11, 2015

I bought a brand new plow truck. The salesman was very professional. The buying process went very smoothly. Everybody was friendly, informative and helpful. They gave me a great deal on the price. I was dreading getting involved with pushy sales people. Instead the whole process surprisingly was very enjoyable. I highly recommend buying a vehicle from Bill Dube Ford and Toyota

Sharon LaRochelle

Feb 10, 2015

Dan, as always, was exceptional explaining the repairs that were required and the cost (options) available. He is very knowledgeable, but also fun and funny, so it is a pleasant experience when I visit the Bill Dube service dept.

lisa bringhurst

Feb 3, 2015

i had a great exserience was realy quick on the approval. i would definatly buy from you again and i love my cobalt thank you for your help

rk

Jan 30, 2015

I was in for a tire problem and they found a broken water pump. They were very busy but took the time to repair my vehicle so I wouldn't be stranded somewhere.

aashford8

Jan 25, 2015

When I arrived at Bill Dube Ford I was immediately greeted by Andy Boston. He was friendly, helpful, and determined to make sure I walked (or drove) away with what I was looking for. He ensured that all of my questions were answered with confidence and detail. At no point in my visit did I feel pressured to make a purchase however confident that I was making the right one. This experience erased the idea that many buyers have about dealers and dealerships. In no way did I feel that Andy was only doing it for his dime or convenience. I will NEVER use another dealership or dealer. Andy's efficiency and positive attitude made the experience and atmosphere stress free and enjoyable while I made the decision to drive away in my RAV4. When we went inside to figure out the logistics of the purchase Andy showed his strong will to have me leave in the car I fell in love with. He worked with his management and financial team and together they created exactly the deal that I was looking for. I don't have amazing credit and they made the phone calls and sacrifices to make sure that I was happy. I would also like to mention how attentive and welcoming the Bill Dube Quick Lane is. Since I had my last car I have been going there and like I said about the dealership, I will NEVER go to another location for a service. Thank you Bill Dube and a HUGE thank you to Andy Boston!! I recommend this location and dealer to my greatest ability.

Nancy Wood

Jan 19, 2015

I brought my car in for a 30,000 mile check. After checking out my car, someone came into explain what they found and their recommendations and an upfront estimate of what each would be. I was very appreciative of their concern and consideration.

melCad

Jan 15, 2015

I had a very pleasant experience and am very happy with the car I got. The salesman was top notch and very helpful.

Steve

Jan 12, 2015

Thanks for Andy's help in service department always helpful

Gary Sabbag

Jan 8, 2015

I've been dealing with Brian Doyle of Bill Dube in Dover, NH for the last 5-6 years. He is excellent. He put me in two great used cars and this time into a new 2015 Toyota Corolla. Couldn't be happier. Thanks, Brian.

Michele Boulanger

Jan 8, 2015

I have used Bill Dube for two years to service my 2012 Highlander and have fund them to be efficient, friendly and honest.

Amanda Turner

Jan 6, 2015

We bought a Ford Escape, I would have like more for my trade and wanted a bit more of a car than what we got for what we paid. Sales guy was great, def. will recommend him to others. There was a pretty significant mix up when the sales manager put the numbers together so after signing we had to go back in and found out we owed more. No happy about this at all, wish it never happened. Something so important like calculating numbers was so easily overlooked. We were at the dealership longer than we felt necessary. I really wish once we sat down we stayed in that one spot but no we had to move three times in the time we were there as the sales guys don't have there own desks. I wouldn't give the dealership 5 star but def. give the sales guy a 5 star and then some.

Jonathan,ol'Ranger

Jan 5, 2015

Saw and drove Monday evening,went out of town Tuesday and Wednesday, was working 3 dealers by phone and text, Dube had the only real deal that worked for me

Bonnie Desrochers

Jan 5, 2015

we stopped in to the dealership looking for a used vehicle .. we took the 2015 Toyota 4runner for a ride, and liked it very much.. I have always like these suv.. so we decided to talk with brian regarding the purchase 4 hours later we have bought a brand new vehicle. we are very happy with service we received and also with our new suv, I would and have already recommended this dealership to 2 other people already. thank you very much

Deb Dockum

Jan 5, 2015

They are very good about letting me know if they find anything wrong and make suggestions. And they always let me know what the charge will be for extras.

donna solod

Jan 4, 2015

Everything went smoothly except the finance guy persisted in describing all the add on services even after we stated that we wern't interested in any. Minor

Barbara B

Jan 1, 2015

Since 1978 I have been satisfied with the vehicles I have bought from Bill Dube's. I have always been treated with respect and my vehicles have been taken care of correctly. Highly recommend them for buying a vehicle there ( John was great!) and any service your vehicle needs.

Bryan Beaucage

Dec 31, 2014

we took our prius in for an oil change and tire rotation. the personnel was very helpful in answering our questions. very pleasant and timely done.

Mike C

Dec 29, 2014

Enjoyed my second buying experience at Bill Dube; purchased a brand new 4Runner TDR Pro for my wife. I had the distinct pleasure of working with Andy Boston, a true professional who demonstrated a very real interest in not just making a sale, but making it a good experience. There is no reason to shop around the Seacoast area for a Toyota (or a Ford, for that matter), Bill Dube is your place, and Andy's your salesperson!

matt

Dec 24, 2014

Very fast service dept. Honest techs and very helpful

Michelle

Dec 5, 2014

Always love the guys at Bill Dube! Great service! Definitely would reccomend! Brian is great!

Robp

Dec 4, 2014

No stories just good service /////////////////////////////////////////////////////////////

Paul B

Nov 29, 2014

New car hit the first winter storm like it wasn't there. No problems going off the lot or for the next week. Not expecting any in the furure.

csohl

Nov 25, 2014

Top-notch service with a smile! From beginning to end, Dan was very helpful and informative. I enjoyed working with him and would recommend him in a heartbeat to a friend, acquaintance, family member! He was there to help make things happen, not to say they couldn't happen. I am quite happy overall with the service I got!

Russell Kay

Nov 13, 2014

Fair prices, great service, very friendly. Buy all my cars at Bill Dube. The caring the service department provides is unequaled. Never had to revisit service for a job not done right the first time. I feel that they only recommend necessary work and try to save me money. The Red Sox TV commercials could be a lot better.

Bill B.

Nov 5, 2014

I own a 2012 Sequoia and a 03 "Runner". Both vechicles are used to their potential. The Bill Dubie service team has been outstanding with all my Toyota vechicles. Trustworthy guys, recommend to anyone.

Mark K

Nov 3, 2014

Worst experience ever!! I called the Service Mgr. 4 times. not once did I receive a return phone call. The service advisors are inept and incompetent!! I highly doubt they are literate!!! Please for your own good stay away from this portal to auto service hell!!!

Tami S

Oct 29, 2014

I was completely pleased with the helpfulness, professionalism and friendliness of this dealership. The treatment I received was pure gold and I would recommend them to anyone!! Top notch!

Ed H

Oct 27, 2014

JUST HAD THE 2009 focus IN FOR 55000 CHECK. The service was excellent as usual and the service staff has always been first rate with me.

Bonnie Dolph

Oct 23, 2014

I had a recall on my RAV 4 and the service I received was great! They even gave me a loaner car to use for the day. Thanks much!!

James Bartlett

Oct 22, 2014

Service was professional and complete. Staff was polite and informative.

SLB

Oct 22, 2014

After getting my new SUV with Bill Dube Ford, I was so very happy. I absolutely love the vehicle and it's exactly what I needed. Then someone smashed into my new car (I wasn't in it so that was good) and pushed mine into a vehicle in front of me. To say my Escape looked like an accordion is an understatement! So, I called Bill Dube for help. I didn't know whom to call or what to do. I had never experienced anything like this before. I was very upset. Even though it wasn't their responsibility, the fellow (I forget his name) who took my call was calm and walked me through how to get my vehicle towed, and recommended a body shop for me that was local to where I live. He calmed me down and got me through a very difficult situation. Then they also worked with the body shop to get everything we needed to make my vehicle like new again. I am doing my "happy dance". I have my SUV back again, and it's just like new...again! Calling Bill Dube Ford is just like calling family to me. They are more than just a car company!

Carol Mahar

Oct 21, 2014

I traded my car in for a Rav 4. I only drive Toyota vehicles because of their safety record, comfort in driving long distances, durability and excellent service provided by Dube Toyota.

Mary

Oct 20, 2014

Longtime customer - very satistied with dealership

Michele and Laurier Dumont

Oct 20, 2014

People were very friendly, helpful and accommodating. Ian was extremely knowledgable about servicing our vehicle. He is a model employee for your company. It is no wonder that Bill Dube has a great reputation with employees like Ian.

John Carroll

Oct 18, 2014

Great job. Explained about what was done. thank you

N. O. Houle

Oct 17, 2014

The repair was done as promised, the FORD looks great.

Valued Customer

Oct 16, 2014

Ian was great, had me in an out in no time. I had service done on my fleet vehicle and a recall taken care of. Great customer service - thanks!

Catherine Burns

Oct 15, 2014

Great help from service agent. Always treated with respect and kindness.

Martha Haley

Oct 15, 2014

Service was on time and efficiently completed. Service advisor is always friendly, professional and helpful.

Elizabeth Bridges

Oct 15, 2014

Staff (Andy) was very helpful and kept me updated on how the service was coming along. He also let me know about cost and things that needed to be done, so there were no surprises.

Juddie Barrett

Oct 14, 2014

We have a RAV4 and a Prius. At one time we had 2 RAV4's but turned one in on this Prius. I always get excellent reception when I telephone and when I am there for a service. And you always keep me up on all that needs to be done and most of the time it is just as predicted. I am very satisfied with our Toyotas and with Bill Dube personnel. You're always friendly and helpful and you know how to fix Toyotas.

Richard Pollock

Oct 14, 2014

You're the best ! A great car buing experience !

Denise

Oct 14, 2014

I highly recommend Bill Dube in Dover NH!! I bought a new Toyota Prius and the process was made so easy and every person I came in contact with was wonderful!! I will be buying another car with them!!!

Donna & Julia

Oct 14, 2014

Bill Dube Salesforce and Quick Lane have never failed to meet and more often exceed our expectations! Thank You Service and Sales

Christopher Beliveau

Oct 14, 2014

The best car buying experience we have ever had. Efficient & friendly.

Bob G

Oct 13, 2014

I have been a loyal customer of Bill Dube Toyota for since 1971; nuff said!!!

Arthur Wright

Oct 10, 2014

Friendly and helpfull employees clean and comfortable waiting room

Keri Diamant

Oct 10, 2014

2014 toyota 4 runner. Had a little confusion at first but Mike made our experience great

Cynthia Drelick

Oct 10, 2014

The people were helpful and very pleasant .... I feel comfortable when its time to bring it back in !

Jeannemarie Acevedo

Oct 10, 2014

Can in for service on 10/9/14, Andy was very helpful and always friendly. The service was what I had expected (great). Off I went... Until my next appointment. Thank-You,Jeanne

Rodney Noel

Oct 10, 2014

Excellent reconditioning job.. looks almost as good as new.

Sharon Smith

Oct 10, 2014

We are very happy with Bill Dube. We called on Tuesday and got our car in on Wednesday. We had a good bit of work done and it was done in a timely manner. We've been working with Ian and he is great.

Sally Glass

Oct 9, 2014

I liked them coming over to me to show me the cabin filters condition.

Sean Lemay

Oct 9, 2014

Shawn was very helpful while looking to purchase our new focus.

Janice Dube

Oct 9, 2014

Dan Lopez and Donna ST. Pierre were great to work with.Given my situation they were able to find me a good deal. Love my Avalon

Donn Gannarelli

Oct 9, 2014

Thanks to all of you! Nicole and Steve are the absolute best. Wes took care of my car like I take care of my car. A true team of professionals that are extremely personable.Thanks again!Sincerely,Donn Gannarelli

Edward Kelley

Oct 9, 2014

Service was top rate. Keep it up! Highly recommended service facility.

Judith Leclair

Oct 9, 2014

I had an oil change & tire light check. The service was quick & efficient, as usual.

Jamie Cutler

Oct 8, 2014

the whole experience was great. Dan Lopez was a very easy person to work with. Chris who I have dealt with on previous purchases made the process very stress free and efficient in getting us the car we wanted and the way we wanted it.Two thumbs to the whole team

Marcia Minerowicz

Oct 8, 2014

Easy drop off, friendly staff. Great check in and pick up. I always feel welcome and comfortable.Not typical for me at auto service centers.

Heather Stanley

Oct 8, 2014

I had to have a key made that has a chip in it. They had a blank and made it for me without an appointment. I was offered free coffee. Nobody gives free stuff these days. The gentlemen were friendly and made me feel as if I was a regular there. Great service.

Katherly Langton

Oct 8, 2014

I purchased a 2014 Ford Escape. Since there was only a black one available and I didn't want black inside and out, they located a vehicle for me in a color that I love! All the staff were very friendly and my sales consultant was very helpful and patient.

Stephen Misek

Oct 7, 2014

My experience at Bill Dube is always exceptional! They are simply the best in sales and service!!! I just purchased my 5th new vehicle from them!!!

Cathy

Oct 4, 2014

Ian was terrific. He explained things in clear detail and answered my questions honestly. Never made me feel I was taking up too much time or asking silly questions. (I needed him to expelling the brake situation twice so I could describe it to my husband!) Every one of Dube's service advisors are the best. That's why I continue to drive up from Boston, where I moved three years ago, to get my Toyota service at Dube.

Sprintmobile Driver

Oct 4, 2014

Service dept was very friendly. Took advantage of the free coffee and wifi to stay productive while my Ford Fusion was serviced promptly. Very accomodating to me in finding an available appointment time that fit my schedule.

Robert Files

Oct 3, 2014

I leased a 2013 Ford Fusion. The staff are great there and very helpful with all of myquestions and concerns. I had a chance to test drive a 2015 Ford Focus, which I had before, and Ithink that I like the Focus better.

Leora Tordrup

Oct 3, 2014

I will say that the people at the front desk are very friendly and knowledgeable. the technicians were equally friendly and knowledgeable.

Virginia Bailey

Oct 2, 2014

Your staff was very helpful and courteous. They acknowledged me as I walked into the service dept. and let me know they would be right with me.As a customer I feel this is a very important first step to gaining my business. Thank you!

Lucius Hallett III

Oct 2, 2014

See above . Top notch in all categories .( the prompter is telling me I need more characters for this bit . . As I said , your a top notch auto dealer )

Matthew Lavigne

Oct 2, 2014

The customer service was outstanding when i brought my Mustang in. Communication over the course of the morning was world class. When I arrived, a clear plan/schedule was established, and regular status updates were provided. I was made very comfortable while I waited, and by the time I left I had a smile on my face. It was a very positive experience for me.

B.H.

Oct 2, 2014

The time it took us to get a new set of tires for our Camry was quite long, and this is the second blowout we have had with it in two years, and the second long delay. While we will keep Bill Dube in mind for purchasing an auto, and we hope we will NOT get a blowout in the future, odds are very good we will go elsewhere for a replacement tire.

Hugh

Oct 2, 2014

Service was most helpful. Explained things clearly and showed me a way to save money using free labor on a recall as part of an additional service I needed. Kept me informed on progress. deserve a "10"

Margaret Crowley

Oct 2, 2014

Both folks at front are excellent, personable, and professional. No high pressure but very clear and thorough. Driver Chuck also great... very into fine customer service.

Patricia Dowell

Oct 2, 2014

I planned on taking the shuttle to work so they could work on my car and pick me up later. It turned out they could get my car right in. I waited for it and got to work in plenty of time. Either way, I was a winner. Everyone was very pleasant and accommodating. Love those guys and my Toyota Corola.

Samantha Cheney

Oct 2, 2014

I needed a new water pump for my '08 Highlander, and was grateful that I was able to have a loaner for the day as I live 25-30 minutes away and had to pick up my daughter from school. Ian Cavanaugh was very helpful in service and went above and beyond. I love coming back for service as everyone is so helpful! Thank you!!

Martha Haley

Oct 1, 2014

Staff was professional and greeted me promptly. They took me on time and completed the work in a timely manner.

Lynn Knowles

Oct 1, 2014

As ALWAYS, I had an excellent experience in the service department at Bill Dube with my Highlander. I will continue to use Bill Dube for service and sales. You are the Market Basket of car dealers! Best regards, Lynn

Paul Sanford

Oct 1, 2014

Timely, comprehensive, routine maintenance plus, at no additional cost, installed a cabin filter which I had bought and left on the back seat of the car but not yet installed. Very thoughtful added touch!

Daphne

Oct 1, 2014

The staff is always friendly, happy to explain any service. The customer waiting area is sparse, but, with magazines, tv, coffee, clean restrooms, makes waiting pleasant

Shannon Fica

Sep 30, 2014

I have a 2013 Toyota Tacoma. The service was excellent as usual. Steve in the quick lane area is the best ever. Mr. Hutchins also assisted me this time providing me a loaner vehicle due to some issues with my vehicle I.e., faulty fuel door and cracked converter. I am very pleased with the service and I drive over two hours usually to take my truck only to the Dover location. Thank you.

Jeffrey Valli

Sep 30, 2014

2014 corolla, no service, bought new. Salesperson Brian Doyle was a big help and answered all our questions and concerns.

Ernest Gallant

Sep 30, 2014

Steve and his staff do a great job. Very polite and are always selling to help. I wasn't going to be able to make before they closed at 6 and they took upon themselves to bring my car to the dealership next door so I could get my keys by 8pm.

Dianne Cagnina

Sep 30, 2014

Ian was excellent. Knowledgable and courtious. Still waiting to hear about glovebox repair. My car is a year old and glove box handle broke off- nothing jammed? maybe a defect?

Anonymous

Sep 30, 2014

Mark in Service went out of his way to support the recall repair and respond to special requests that I made. Well done. Service is not entirely done in America.Thanks, Joe

Aj Whitten

Sep 30, 2014

very quick and pleasant experience. Was in and out within a couple of hours. Not very pushy but answered all questions.

Lorelie Wyble

Sep 30, 2014

I took my 2007 RAV4 in for a recall. Everyone was polite and took care of the recall.

CRVowner

Sep 30, 2014

the staff member (gentleman in his 50's) who wainted on me was very efficient, pleasant and helpful. However, there was a young woman behind the desk who felt compelled to force her opinions on people coming in for service. She was very disparaging toward other service providers in the area, and spoke loudly and at length. I found her insistence on forcing her opinion on other customers to be highly disruptive, obnoxious, and certainly not what I preferred to have listened to while waiting for my car to be serviced.I'm sure the young woman is sincere and well meaning, but this behavior is not pleasant.

Melody Dagenais

Sep 30, 2014

like that you service vehicles on Saturdays that helps

Alba Saji

Sep 30, 2014

Steve was very helpful and explained details in a manner that was very useful.

Mark Lyman

Sep 29, 2014

I purchased a 2014 F150 XLT Supercrew cab and I couldn't be happier. The experience from beginning to end was friendly & professional. I had a true sense that Bill Dube Ford truly works as a "team" to ensure the customer is happy. Thanks!

Harley Regonini

Sep 29, 2014

The parts came in fast, and the work was down quickly. Ian is a real customer service pro. I service my vehicles exclusively at Bill Dube.

Kenneth Dalton

Sep 26, 2014

The work was completed as asked and up to my expectations.

Beverly White

Sep 26, 2014

Sales rep was excellent,with a great dry sence of humor. Sales manager was excellent also.

Mark Pilgrim

Sep 26, 2014

On a first name basis with Service writers...all are most helpful and efficient. Commend them all.Mark Pilgrim

Barbara Allen

Sep 26, 2014

Great experience, very friendly helpful atmosphere. Love my toyota avalon hybrid!

Doug Tarr

Sep 26, 2014

Staff was very friendly and courteous. They took the time to explain and show me the issue with my vehicle. They fixed it in the time frame communicated and at the quoted price . Overall a great experience and the mechanic that worked on my car did an excellent job.

Debra Scarponi

Sep 25, 2014

I purchased a 2014 Toyota Prius. I dropped the vehicle off at the dealership to have the 5000 mile maintanence. I also left a note to have the fluids checked since I would be driving the vehicle on a long distance road trip in the near future. The tech who called me to tell me the vehicle was ready for pick-up was very courteous and told me the fluids were checked for me and was ready for my trip. I am very satisfied with the service I received.

Roberta Jones

Sep 25, 2014

I bought a 2014 Toyota Camry and experienced excellent service. The staff was very helpful and I would recommend Bill Dube, Inc. to my friends and family.

Robert Hylen

Sep 25, 2014

Very quick check-in. Service was completed in the time promised and the results of the service were fully explained. Couldn't have been a better experience. Thank you

Denise Dixon

Sep 25, 2014

Ian is a wonderful service rep. He always makes certain that all work is performed and keeps me posted along the way. My husband and I will actually continue to buy from Bill Dube because of the wonderful service we continue to receive. Thanks so much!

Susan Smith

Sep 25, 2014

You folks are the best, quick, convenient, and oh so nice.

Sandra Bowers

Sep 25, 2014

Friendly folks. I was greeted warmly. Service needs were explained to me. I am satisfied with my visit.

Gaye Dean

Sep 25, 2014

The service department was very professional, friendly and helpful. I would highly recommend Bill Dube Ford.

Sharon Bowen

Sep 24, 2014

Dan did an excellent job in choosing tires for my Highlander. I am very pleased!

Barbara Maheux

Sep 24, 2014

I dealt with Harley and found him to be very personable. It was quite easy talking to him. He wasn't a stick in the mud, you know all business. He laughed with us and at the same time was very informative about the car I was looking at (the Focus). Being a Sunday, and after looking around all day, we were kind of rushing things a bit. That rush also included putting Harley on the spot and not letting him do his job. Harley, being true to his commitment to Bill Dube's, has been in touch with me since and has assured me that I can call him anytime about issues that may come up. He has set up my complimentary oil change for me already and is now handling my touch up appointment for me.Good job and Kudos to that young man.

Rick Levy

Sep 24, 2014

Well my inspection is due in October and while I was aware of this, I was not aware I could have it done in September which is when I had my appointment. The service lady noticed it was due the next month and advised me I could indeed have it done during this September visit saving me an extra trip. Thanks

Tina Bisbee-mellen

Sep 24, 2014

Your staff was great when i bought my tundra. They are great when it Comes to any problems.

Kerry Gillis

Sep 23, 2014

Toyota rav 4, staff very helpful and friendly. The process took a long time but was very thorough. I liked that there was no pushy salespeople. Was a relaxing car purchase experience.

Marcel Robidas

Sep 23, 2014

So far, the sales person and service department staff have been excellent. Thank you.

Michael Miro

Sep 23, 2014

Bill Dube's sales team was very responsive and upfront with me. Their professionalism and respect was what persuaded me make the 70 mile drive from Maine to their dealership. Upon my arrival, I was greeted by Brian Doyle. He was very kind and offered me the respect to check out the vehicle I was interested alone without any pressure or poor sales tactics. After getting an opportunity to privately assess the vehicle, I was delighted to begin the negotiation process on my 2011 F150 trade in as well as a deal on a 2014 F150. After a few hours of respectful negotiations, Brian and the sales team struck a deal with me. Beyond my satisfaction with the purchasing process, Brian continued his efforts post sale by allowing me to extract some of my aftermarket components off my old vehicle. He sent a driver up twice to Maine in order for me to get everything I needed. It was a memorable process and I would absolutely recommend them to anyone and look forward to repeating business with them in the future. Michael Miro

Karen Kelley

Sep 23, 2014

Staff was friendly and helpful. Will recommend to others.

George Pouravelis

Sep 23, 2014

awesome andy was great service was fine had everything ready as promised

Lisa Woodman

Sep 23, 2014

This will be my third new Toyota RAV4 from your exceptional dealership and it won't be the last... Once again, Brian Doyle provided me with the ultimate in customer service, making the process easy. If you need a quality vehicle, then Bill Dube has the people to make your car buying experience a pleasure.

Christopher Kelliher

Sep 23, 2014

I just bought a 2015 Tacoma Double Door, 4x4, L/B. My salesman was Shawn McKinney. He was top notch! I was in there 5 separate times before I finally bought from Shawn at Bill Dube. He never rushed me or made me feel pressured. He answered all my questions and pulled out vehicles which I was interested in, on several occasions. Each time he compared the options and trim lines for me. He offered me test drives on several occasions (I only needed to take one). He also searched the area for me, once I settled on a specific truck. I shopped Rochester Toyota, Portsmouth, Epping and Saco Maine. Then I came back to Dube to give you a "last look". At first you guys were WAY high, and after a second try you came up with an acceptable price. Shawn always got back to me with answers and even called me on this days off! Customers buy from people, not from companies. I felt comfortable with Shawn, and I believe he treated me fairly and honestly. I have now purchased four cars at Dube in the last 11 years (3 new, one with 10K miles). I have sent three friends to Dube's, who bought cars in the last three years. I will continue to recommend Dube's for Auto Sales. On the negative side, Dube's Service Dept has a reputation of being very high priced, and that of pushing un-needed work on the customer. This has also been my experience. I just priced a new transmission (for my 2011 Sienna AWD). You were almost twice what your competitor was! A new Toyota brand transmission is around $3300 (not dealer cost), and the work should take about 15 hours. I was quoted $6800, which works out to be around $235 per hour of labor!!! I do not shop Dube's for service work and I highly recommend against Dube's Service Dept. to my friends.Also, you "signed" this request for feedback "Bill Dube Ford". You tout yourselves as a family business since 1975. Well then make it personal! Sign the name of the owner or manager and their title (people), not the business name.Just my thoughts and observations. -Chris KelliherThanks for a great buying experience.

Michele Caswell

Sep 22, 2014

I bring my car in for service when needed. Dan Lane and Eric Regan are truly the best.They both are true professionals and I have complete faith in them. I trust what they say when something is needed for my car. As a female who knows nothing about cars, it's refreshing to know I have two people who I can truly trust when it comes to keeping my car running.Bill Dube is very lucky to have two intelligent, trustworthy people working for them.

Brett Leclair

Sep 22, 2014

2013 Tundra in support of maintenance plan. Steve at the desk was very pleasant and helpful. The mechanics got me in and out in an hour as promised:)

Wendy Cuthbertson

Sep 22, 2014

Service Dept. was friendly and helpful. No complaints!

Sandra Pace

Sep 22, 2014

Give or take. I am always out of there within 10 mins of their estimated completion time. And time is a factor in my busy life. I never thought I could afford to have work done on my car at the dealership. It has turned out to be more cost effective than outside mechanics.My car is in tip top shape thanks to the staff of this dealership.....

Mick

Sep 22, 2014

Was in to have 4 tires replaced on my 2012 Tacoma. Price was competitive and since I always have my vehicle serviced here, very convenient. Nicole Labrie was, as always, very helpful and friendly, and explained options and the bill very clearly. She is always a pleasure to deal with.

Donna Beach

Sep 22, 2014

All recalls were done in a timely manner. Very friendly and courteous staff.

Amy Creighton

Sep 22, 2014

My kids enjoyed the play area & the popcorn! The service was quick, I was in and out in no time!

Dan G.

Sep 21, 2014

Getting an online quote was most helpful. The staff - esp David Porter - were very helpful and not pushy.

Deborah Downs

Sep 21, 2014

Toyota Rava 4 I love my car. good yes i would buy another one if I had to I had a Toyota Tacoma before and loved it

Lisa Hamilton

Sep 20, 2014

Great service, great customer service. Friendly and helpful.

Randy Grebeldinger

Sep 19, 2014

I was in and out faster than I expected. Good job!

Clinton Berry

Sep 19, 2014

WE THOUGHT THE SERVICE WAS GREAT AS USUAL, AND THE PRICES WEREN'T BAD EITHER. WE HAD WORK DONE ON OUR 2002 CAMRY, IT WAS THE FIRST TIME SERVICED IN ABOUT EIGHT YEARS. VERY PLEASED WITH THIS DEALERSHIP.

Sally Rooff

Sep 19, 2014

It was done in less time & much less cost than I was told. :) Very helpful!!

JohnC

Sep 18, 2014

All aspects of transaction were fine. My third purchase from Dube.

Deb

Sep 18, 2014

Thanks for checking out my new "used" car and catching the faulty water pump and alignment before they became big problems.

Alfred Caldwell

Sep 18, 2014

Couldn't ask for better service and dealership. The buying process was a little slower than I would have liked.

Kenneth Kalar

Sep 18, 2014

We have an F-150 super crew bought in June 2014. I brought it in for a minor problem with the windshield washer which was promptly taken care of.I just received an e-mail for the 5000 mile check. We only have 2400 miles on the truck. Thanks for the reminder.The staff was very professional and polite.I have to say that this purchase and service has extremely improved from our previous experience of 6 years ago. If this level of professionalism and respect for us continues, as a customer, we will be continuing to do business with Dube's.Thank you

Kelly Mckinnon

Sep 18, 2014

Everyone what'd an interaction with was very pleasant.

Patricia Alexander

Sep 17, 2014

Purchased my vehicle at Bill Dube and love the service center, both of them. Main one and Quick Lube, very helpful and efficient.Staff great.

Mary Zenda

Sep 17, 2014

Need comfortable chairs. Service great and performed in appropriate time frame.

Carolynn Lee

Sep 17, 2014

I did share, in less than 50 characters. I do not see why it is necessary to have all 50 characters in order to submit a review.

Brian Perry

Sep 16, 2014

Work was performed to satisfaction. Need to reduce amount of 50 character limit - I like to keep it simple.

Raymond Goodman

Sep 16, 2014

The time I had to wait for my car to have the oil changed and the many points inspection was minimal for the service provided. Thank you, Dube Toyota Service.

Matt Tardiff

Sep 16, 2014

Everyone was great. We dealt with Brian at first and he was awesome. Very very good salesman and genuinely fun to talk to. We ended up with a lease so it was Joe and Chris who did the finalizing and they were both great as well. Overall everyone was awesome and I will let everyone know.

Theodore Mott

Sep 15, 2014

Staff was helpful and provided detailed info ration about what we were getting for our money. We bought a 2013 Transit Connect

Linda Glidden

Sep 15, 2014

The gentleman at the service desk at quick lane is alway pleasant.

Leon Drouin

Sep 15, 2014

Andy was super truck was finished and on my way in a flash thanks leon

Sharon Romano

Sep 15, 2014

Great experience, everyone was friendly, helpful and knowledgeable. Dan Lopez (sales) was fantastic thru the whole process, layed back and informative, not pushy. If he didn't know the answer to a question, he would find out, not just make something up. He explained the process and made sured we checked out all the feature to be sure they were working. Would recommend this dealership!

Jeffery Cutting

Sep 15, 2014

Your team in the service department do an outstanding job and they should be commended on the job they do. I use to take my car to another car service company in town and will not go back as I was never treated as well as I am at Bill Dube.

Marie Mahoney

Sep 14, 2014

I had arranged a time to see a Toyota sienna at the dealership and when I arrived, the vehicle was parked close by for me to look at and test drive. Brian was very helpful in walking through the details of the car and what it the options were. When we decided to buy, the process was very easy.

John Boborchuk

Sep 13, 2014

From beginning to end the service was outstanding..Brian Doyle was excellent.

Michael Weinberger

Sep 12, 2014

Went in for a scheduled 5000 mile maintenance. I could not have been happier with my experience. The man working the desk (didn't get his name) was friendly and professional, the waiting room was large, bright, clean and had WiFi so I was able to work on my laptop while I waited. The free coffee was a nice touch too! After a very busy day, it was nice actually nice to just sit and relax for a while.

Richard Spear

Sep 12, 2014

I wAs able to make a same day appointment. Waiting room was clean and was able to get some work done in the process.

Barbara Brake

Sep 12, 2014

Dan was very helpful - my vehicle was taken care of nicely - as always !!Thank you.

Suzanne Medbery

Sep 11, 2014

Thank you for the recall repair and the auto review and analysis. I was not aware I was low on oil. Thank you and I have had that done. Also we got new tires in June, so I was surprised they were out of alignment and I will take the car in for a check with the tire company.Your team is very thorough.

Heidi Krassner

Sep 11, 2014

All the staff went way beyond for me. Including Ann Morin, Andy Boston and Chris in financing. They made the process enjoyable and easy then any other dealership I have dealt with. They really care about the customer. I can't thank everyone at Bill Dube enough. I will definitely be servicing my vehicle there and recommending Bill Dube to anyone who is looking for a car

Happy Venza owner

Sep 11, 2014

My salesman was great. I'd buy a car from him again! Love my Toyota venza.

Anthony Induisi

Sep 11, 2014

We have bought two vehicles at Bill Dube's , and we always have our vehicles serviced there. Whether it is Mike Martin in sales or any of the service personnel, all I have to say is my name and we get excellent service. Everyone is always helpful. courteous, and willing to work around my schedule. A definite five star experience! whether it is Mike Martin in sales or any of the service personnel, all I have to say is my name and we get excellent service.

Stephen Koski

Sep 10, 2014

Just waiting to hear about my sync problems through Andy , great service though thanks Steve

James Schaffer

Sep 9, 2014

Massages during service would be nice. I hear Prime offers backrubs...Otherwise, very friendly, knowledgeable staff

Lisa Linskey

Sep 9, 2014

As always the staff is very friendly. I had dropped in to get an oil change and they got me right in. I've always had great service here.

Matthew Barrows

Sep 9, 2014

Trade in lower than other dealer but quality of truck higher overall deal better

Michael Egeler

Sep 8, 2014

staff was good got me in,to and from another appointment. truck was ready on my return.only thing could have washed and vacummed. been nice for a first experience with your service dept.

Jeffrey Pettit

Sep 8, 2014

2014 corolla, max headroom was great and all staff were very helpful. Salesman was supposed to get me a trunk mat that never materialized but overall Bill Dube was a good dealership

Marianne Bornkessel

Sep 8, 2014

Had our Fiesta Ford fixed from a recall. Service was great and Staff was very helpful. The only thing was the radio didn't work right away but after a few times trying to work with the cd player, the radio finally came on. It might have been due to the computer being hooked up to the car and possibly reset everything.

Marc Estes

Sep 8, 2014

I recently had my first service done at Bill Dube on my 2014 Ford Escape. The experience was nothing short of stellar. Ian checked me in after I found out the quick lane could not do recalls. That did not upset me as it was my fault for not getting the recalls done earlier. Ian was very accommodating and respectful. He kept me updated with the progress and my car was completed in the expected time period. The only suggestion I might have would be to have recalls (at least the easier ones like mine was) available at the quick lane. If it requires a certified Ford mechanic, then have someone trained in that at the quick lane as well. Other than that, Bill Dube considers to go above and beyond for their customers.

Benny Krol

Sep 8, 2014

We bought a 2014 Prius,excellent service,great salesman in Brian Doyle very helpful person.You have a great kid in Joe Morin also very helpful and willing to help out.Both full of energy great employees.

Lynda Dame

Sep 8, 2014

Jerry Comfort and Adam did a great job... Was an awesome experience....

Stella Dumont

Sep 8, 2014

We have been doing business with Bill Dube for a couple of years now and have had very good service with the sales department and with the service department. Although we can't go into the service department to see what they are actually doing, we are very confident that they are doing what they are suppose to. Our vehicles are running excellently. thank you

Kevin White

Sep 8, 2014

I had my 75000 mile maintenance and new tires installed. The team was very courtious and updated me throughout the time I was there. Always a pleasant experience when I come here.

Patrick Grondin

Sep 8, 2014

I purchased a 2015 scion FR-S and could not be happier with my purchase and your service. From the moment I got on to the lot to the second I drove my beautiful car off the lot I never felt pressured. Your sale rep. was wonderful and let me have time alone to look at (admire) my car but was present enough to answer questions and make sure I had everything I needed. I was always against buying a new car because of the depreciation that occurs, but after my time on your lot I would gladly buy another new vehicle from your dealership. P.S. I will be needing a winter car so there is a good chance I'll be back sooner rather than later. Thank you for getting me into my dream car,Pat

mainman

May 31, 2014

Well, if you're an old lady you'll love the overheated/underventilated waiting area. Twenty feet away is a pleasantly cool sales & show room area. It's not fun waiting for your car to get fixed. Hello...HVAC? Service guys are fairly lackadaisical about making more than a token effort and you'll never get more attention than a appointment a week later. And bring wipes...mechanics leave grease on the steering wheel. But in reality, this is actually a better than average shop and I still recommend it.

Sherri

Mar 14, 2014

I had to write a note of gratitude with the fantastic service I received in the Service Department working with Ian Cavanaugh. My car was inspected for the state of NH, I had what is called "the works" done (oil and filter change, tires rotated, multi-point car inspection, battery and brake test), and the oil pan replaced. My car was kept overnight at my request during a snowstorm, and Ian kept me informed the each day of its progress. When I picked up my car the next day, it did not look as though it had been wiped of snow... to my delight, it appeared as though it was garaged the whole night! What a treat! Ian called at noon and told me the bolt had been too rusty on the oil pan too remove and had to be drilled out, but he applied a discount of 10% that was on the website (treat 2) When I picked up the car to pay, Ian met me and I had definitely had treat 3#! The quote for the oil pan was $285, the "works" was $40, and the service department had a coupon for a $14.95 state inspection, but my total bill was only $266. Amazing... when do you ever go to a Service department and pay less than the quote? I always have this experience with Ian, which is why I will be going back and referring Ian at Bill Dube Toyota. He is an asset to this company and I truly hope you share this feedback with him. Best regards

Tarren

Dec 26, 2013

I contacted Bill Dube Toyota through email before moving to arrange a truck to be ready for me. The sales associates were very helpful and eager to assist finding me what I wanted. When I arrived I was able to purchase my new truck at a cheaper price than they had originally thought and everything was complete in a few short hours with no road blocks. I would recommend there service to friends and family.

Mark L

Dec 18, 2013

John O'Connor (sales) and Chris Grey (finance) were an absolute pleasure to deal with. The vehicle and paperwork was ready to go when I arrived to take delivery. John's product knowledge and explanation of features on the truck was excellent. I would recommend them to anyone looking for a hassle free purchase.

Lisa W.

Nov 30, 2013

My visits to this dealership are always a pleasure and this has not changed with my visit today for my 30,000 mile service. The staff are always very friendly, professional and helpful. The facilities are very clean and comfortable; I especially love the high end coffee machine! Thank you! Nicole was particularly helpful today by making recommendations about my future tire purchase in the Spring. Much appreciated! Keep up the great customer service... Lisa W.

Suzie L

Nov 26, 2013

Brian (sales person) was knowledgeable and personable. Although it was a busy Saturday afternoon, I received the attention that I needed and was not rushed at all. All the staff that I met were helpful and friendly. I am very happy with the car that I bought (a 2012 Prius-C that gets 50 MPG!) After the sale, I attended the "new owner" seminar and found it very helpful because I am someone who really doesn't know anything about what is under the hood. They clued me in on what I need to do to maintain my new car.

Nicole

Nov 14, 2013

The most amazing car buying experience ever!!! I walked in not expecting to buy a vehicle but just to look. I originally went to get a ford edge and was steered toward the venza. Turns out it had everything I wanted and more for the same money as the ford I thought I wanted. I was pleasantly surprised when the dealership let me take the car overnight to make sure that it was a good fit for me.The warranty information was discussed with me fully and the gap insurance was a great deal. The waiting room had popcorn and coffee and plenty of toys to keep the kids busy while I filled out paperwork. They even helped switch over the carseat for me. Thank you bill dube for a hastle free car buying experience. I will certainly be telling everyone I know how great you all are

EB

Nov 12, 2013

This is my fourth vehicle from Bill Dube and I have always been more than satisfied with everything about the Dealership! I have my vehicles serviced there as well and everyone always goes the extra mile! thank you.

SoxFan

Nov 12, 2013

I dealt with Brian Doyle and Chris Gray. They made my buying experience fun. They are very nice and went the extra mile to get me into the car I wanted the same day. It was a pleasure dealing with them and I would recommend them to anyone.

A.R.C.

Nov 12, 2013

Management at Dube realize that sometimes you don't have to have the perspective buyer in the showroom to do actual business. Consequently, I have made 2 purchases of great Ford Mustangs from my home on Cape Cod MA by being able to negotiate past the "asking prices" on the telephone and over the internet. Other dealers do not get this !

Scott

Nov 6, 2013

Hello, I just wanted to send a note of thanks to Ian Cavanaugh and your technicians in the Service Dept. I purchased a Ford Raptor from an out of state dealership and after they failed to acknowledge some issues that needed to be fixed. I brought it to Bill Dube Ford where Ian and your techs quickly diagnosed what was wrong, provided me clear estimates to have it fixed and provided a courtesy car while it was repaired (the previous dealership paid for the cost of repairs). Ive previously used another local shop with my other vehicles but based on the excellent treatment my truck and I received, I will be scheduling future appointments at Bill Dube. Its refreshing to know that my Raptor is in good hands! Thank you, sincerely, Scott

John Mitchell

Oct 19, 2013

Brian, Donna, and Misty were very helpful with the process of purchasing the Highlander.

Jill

Oct 19, 2013

Brian was a great salesman and Donna and Joe were wonderful to work with as well. They took ran impossible situation and made it happen for me. They neve gave up and were very accomodating. I would recommend anybody looking to buy a car to go straight to Bill Dube, you will not get better customer service anywhere else!

New Prius Owner

Oct 9, 2013

I started at another local Toyota dealer and left as we did not feel we were being treated with honesty and respect. Although I hate the process of car purchase at Bill Dube I did feel they we honest and respectful throughout the process

John

Oct 8, 2013

Easy to find salesman, test drive and negotiate price. Price on new F150 was lowest of all local dealers.

Susan Gerry

Oct 4, 2013

"WoW" what an easy buying experience....Stress free, quick, and hassle free! Bryan was a straight forward, easy going, knoweldgable Sales Professional. We walked in and knew what we wanted, Bryan said ...hey go take one of the Toyota Carolla's for a ride...take you your time. We arrived back and we were givin our quote for our trade in vechicle, which was very generous....talked abit....and traded keys. I counld'nt believe was a positive experience..I was dreading the car buying thing, and to my suprise it was a delight. I'am in total love with my New 2014 Toyota Carolla Sport..they found what I wanted and could not be happier!!! Thankyou Bill Dube Sincerely Susan Gerry

Toyotas_only_please

Oct 4, 2013

Went in to lease a new Sienna and wasn't sure if I could afford. Worked with Brian (have bought or leased all of our Toyota's from him) and he was able to get the payment down to a manageable amount. A very nice surprise and we're enjoying the new Sienna! Thanks Brian!

Clark and Valeire Benson

Oct 3, 2013

This is my third car from Bill Dube. I first bought a 2007 Matrix. In Dec. I traded and got a 2013 Corolla S. Unfortunately on May 31 I had a collision with a moose and the car didn't fair so well. Bill Dube people were very accommodating, bought back my car an found another one identical to it for me. They bent over backwards to make the process go very smooth. My salesman was Brian and the finance person was Mike and they are both very pleasant to deal with. I would recommend to anyone Bill Dube for their next vehicle.

Wouldn'tDriveAnythingButA4Runner

Oct 3, 2013

Was ready for an upgrade to a newer 4Runner. I had checked around to several other dealerships and constantly bumping into walls with not finding what I wanted. Bill Dube LISTENED to what I wanted - did a search within the New England Area - FOUND IT - made me a deal I couldn't refuse- and made it happen. It was a little scary making a deal sight unseen - but they stood by every word! Now a happy owner of a brand new (2012 left over made it an even better deal) 4Runner with every bell and whistle I was looking for!

Jeremy York

Oct 3, 2013

Went in looking at the new 2014 Explorer and came out a happy new owner. They went down to NY to get the one I wanted and worked out the payments to fit my needs and my budget. Go check out these kind folks at Bill Dube Ford in Dover. You will be happy!

KOhappycustomer

Oct 3, 2013

Leased my Ford Focus from Bill Dube a year ago and the process was great. I was at the Service center (Quick Lane) to have a tire check and my oil changed. They are always prompt and spend extra time explaining thing to me. Nicole went way out of her way to help me understand the process of registering and inspecting my car. She is an excellent example of what it means to actually give "customer Service". As well, Steve is always heplful and just takes a "little extra" with me-I can be somewhat High maintenance sometimes and need things explained a few times. Anyways I can say without a doubt it is the BEST dealership and service center I have ever dealt with.

Bob Crawford

Oct 3, 2013

Never A Shut Down At Bill Dube Toyota! Our Representatives and leaders in Washington could learn a lesson or two from the Bill Dube Toyota Crew: Their motto: CUSTOMER FIRST-Always. Just got delivery of sensational-newly-designed Toyota LE-ECO sedan (Racing green). During the purchase process, The BDT crew made me feel like I was in the drivers seat all along. Outstanding deal/Outstanding treatment! I feel like I'm an adopted member of the BDT crew! I'll bet the BDT crew is saying: "Welcome home, Bob." Regards, Bob C. Dover, NH

bill_from_ NH

Oct 3, 2013

Wendy did a super job working with my wife and me. We wanted specific options on our Sienna van and kept the price at what we wanted to pay. Bill Dube did such a great job we came back to buy a Prius.

Dhiraj

Oct 2, 2013

I recommend. Bill Dube dealership. Salesperson Louis was great. He made My visit very comfortable. He made the experience buying a car so easy. This is the first time I bought a car myself. financial person made it comfortable as well. The whole experience was great!!!!!!!!!

Connie deSchuytner

Oct 2, 2013

I was very fortunate to have a young salesman to sell me a car. I told him what I desire, and he immediately show me different models. I had my heart set on a Toyota Corolla, and that is what I leased. Because of my age at 75, it was more affordable to me. I also want to thank the manager Mr Michael Metzdorf for his assistance and his kindness. Sincerely, Connie deSchuytner (Grammy D)

DWolf

Oct 2, 2013

I could not be happier with the car I recently bought at Bill Dube Ford Toyota. From the sales staff Ann and Madeline to Chris in Finance. The whole process was stress free. No pressure!! I will definitely buy another car from them again!

janob

Oct 2, 2013

I knew what I wanted and the monthly payment I could make. They made it happen so fast that I was the proud owner of the car I wanted for 2 years before I knew it. No pressure. Nice people. Appt for my inspection before my birthday registration made on the spot. I love my car!! Great mileage and fun extras.

Betty

Oct 2, 2013

Everyone has been excellent and friendly. I love the balloons. Brian was my sales person and I have had him now for all my cars and he explains stuff pretty good for me.

MARSHA B.

Oct 2, 2013

NICOLE IS A SWEETHEART...... PERFECT FOR THIS JOB.....INTERECTS SOOOOOOOO WELL. STEVE IS ALSO A VERY NICE GUY. CANNOT WAIT TO COME BACK!!!!!!

Maggy

Sep 30, 2013

I found the staff here is very welcoming and not high pressure. I am very pleased with my experience here

Chuck

Sep 13, 2013

Our objective was to buy a 2013 Toyota Prius, but we were not sure which model. There were many more models available than we expected. Our salesman, Mike, was very knowledgeable about the differences among the many models we looked over. He was patient and understood that we were new to the Toyota lineup. He went through the ones we liked the looks of in great detail and clearly answered our questions, even though some were asked more than once. The buying process was straight forward, no gimmicks, no pass-offs to another salesman, etc. At the end of the day, we were confident that we had been given all the information we asked for or needed to make our decision. Post the car part, we met with a different Mike (the financial guy) who explained all that we needed to know about Toyota service plans and payment plans and then make our selections. All of it was straight forward and handled efficiently. We will go back to Bill Dube when we are next ready to purchase a vehicle.

Lauryn

Sep 6, 2013

It was a great experience, with fast customer service and a fantastic selection of cars. They helped me choose the right car for my budget and everything was clearly explained during the buying process. My salesperson was extremely helpful and knowledgable!