Used Cars for Sale at Bill Kay Honda in Bourbonnais, IL

neil_l

Jul 10, 2015

Me and my wife just recently traded in our 2013 honda accord sport sedan for a '16 pilot ex-l. It was a great purchase experience at Bill Kay Honda. Our agent, Donny made a great deal out of what we expected from our budget. He listens to what our needs and wants and he never runs out of options so that he could give us the best deal out of it. Great place to deal with when buyung new cars. Will recommend Bill Kay to our friends who wish to buy a new and or used vehicle. Thanks for a great business Bill Kay, we're hoping to have another business deal sometime in the future.. and to Donny for a job well done.

Josh_Kailey

Jun 17, 2015

It was a pleasure doing business with these gentlemen. Donny was able to put my wife and I in the car we wanted (2015 Civic EX) even as a first time (new)car buyer with limited and basically no credit. It took a little bit of time as they had to exhaust every possible option as far as financing, but in the end, he was able to make us a good deal and get us the car we came for. Donny is a family man so it's easy to put your trust in him. Great personality and very easy to talk to. He is a very understanding individual, and you can tell he really wants to help you, not just sell you a car. Both Donny and Peter, who had an hour drive home, took their time with us to make sure we were satisfied, even after closing hours. The car is incredible, and I would definitely do business again with these people.

Honda

Jan 12, 2015

Took the 2 hour drive to BILL KAY HONDA. Upon our arrival, around 12:30 pm, we asked to test drive a 2012 Acura, which is the specific car we took the 2 hour drive to see. When the salesman tried to start the car, IT DID NOT START!, he tried to jump start the car to no avail. After another 30 minutes of time wasted, he said they would put a new battery in the car and told us to come back in about an hour as they did not have the correct battery in stock and needed to have one delivered. My husband and I did what he requested and returned. The car was running and we took it for a test drive, less than one mile into our test drive a 2 feet piece of window trim came detached from its fitting. My husband had to roll down the window and literally hold onto it. The salesman told us we should go back so we didn't lose the piece. We did. When we returned, I assumed that they would fix the piece so we could take a proper test drive but after 30 minutes had passed, no one had come out to assess the problem and the salesman had disappeared. He finally appeared and asked if we wanted to come inside. What for? I thought, I drove 2 hours to get here, and had now been at bill Kay Honda for a total of Three hours and I've only driven the car for 5 minutes??!!! I told him I wanted to DRIVE THE CAR, WITHOUT IT FALLING APART. we took it for another test drive. Upon returning to the dealership, we went inside it was now 4:00pm, I told him my experience had been less than satisfactory and that we would need to discuss the price after all the things that had went wrong. Negotiations were definitely in order. He gave me the usual BS of this car was priced to reflect the issues, I mentioned, however, I am sure the trim piece flying off WAS NOT!!... He went off to the mgr and came back to tell me what they were asking was the best they could do. At this point, I was DONE! THEY EXPECTED ME TO PAY THEIR ASKING PRICE AFTER THE CAR DID NOT START, A TRIM PIECE BROKE OFF AND I HAD WASTED 4 HOURS OF MY TIME WAITING FOR THEM TO GET THEIR CRAP TOGETHER!!! ABSOLUTELY ABSURD!!! I GOT UP WALKED OUT, AND TOOK THE CASHIERS CHECK I HAD WITH ME TO PURCHASE THE CAR OUTRIGHT!!! WHAT A MISSED OPPORTUNITY FOR YOU BILL KAY HONDA!!!! BUYER BEWARE!

dcaldero57

Nov 19, 2014

After weeks of inconvenience and professional treatment at various dealerships we came across a listing for the car we wanted at Bill Kay Honda south of Chicago. From the beginning with the no hassle/haggle price agreement to the final parts of the process involving finalizing payment we experienced some of the best customer service we've ever had! I would highly recommend this dealership and especially the sales rep Scott for any of your automotive car purchasing needs.

adams3214

Oct 7, 2014

We were traveling to see my daughter at U of I when our car completely shut down on 57 just before an exit. We rolled off the exit only to find this Honda Dealer right at the end of it. First too good to be true!! But rolled into the service department where Alan immediately helped us with our issue. He squeezed our car in for service, called the Enterprise rent a car to help us keep our plans for the day and told us to go have fun and forget about the car. He would likely be able to have the car ready on our return back from U of I. Alan did exactly that. Alan is a great example of what customer service should be. It is easy to feel helpless when your car breaks down - especially in an area one is unfamiliar with. We were so appreciative of his help that day!

Srandglman

Sep 28, 2014

We purchased a brand new 2015 Honda Odyssey today and the entire experience was fantastic. In the past, we had a very unpleasant experience from another dealership when we bought our last car and now we were not happy with anything our local dealers were offering us, so we felt it was to our benefit to travel the 135 miles to Bill Kay Honda. Our decision started with the best salesman we've every dealt with, Donnie McGee. Donnie answered every question we had, went over every detail with us, provided a complete, detailed quote before we made the trip to purchase the car. He covered every aspect of trying to locate the car we wanted, getting the price we wanted, and the financing terms we were looking for were all in full disclosure and detail. Our experience continued with Pete Pishos in financing and finished with the excellence of the service department in getting the car ready for us to take home with us on the same day. Because of everyone we dealt with at this dealership, we left very happy and with our new car. All car dealerships should take lessons from Bill Kay Honda and aspire to be like this dealership.

sgman

Sep 27, 2014

We purchased a brand new 2015 Honda Odyssey today and the entire experience was fantastic. In the past, we had a very unpleasant experience from another dealership when we bought our last car and now we were not happy with anything our local dealers were offering us, so we felt it was to our benefit to travel the 135 miles to Bill Kay Honda. Our decision started with the best salesman we've every dealt with, Donnie McGee. Donnie answered every question we had, went over every detail with us, provided a complete, detailed quote before we made the trip to purchase the car. He covered every aspect of trying to locate the car we wanted, getting the price we wanted, and the financing terms we were looking for were all in full disclosure and detail. Our experience continued with Pete Pishos in financing and finished with the excellence of the service department in getting the car ready for us to take home with us on the same day. Because of everyone we dealt with at this dealership, we left very happy and with our new car. All car dealerships should take lessons from Bill Kay Honda and aspire to be like this dealership.

mh2001

Sep 22, 2014

I found out about the car I wanted, a 2008 Honda Accord EX-L, on Autotrader. It was late in the evening, but the salesman there, Bert Tvrz, still took time to engage with me on chat. I talked with Bert more the next day, and he got me in touch with their finance manager. I told him that I only had been on my job for a short time, and had other credit issues. He said no problem, that he would do his best to get me a competitive rate and a good loan. HE DID. I am now driving a great one-owner, low-mileage Honda Accord with a two-year service contract that Bert sold new to the first owner, all at a price that fits my budget. I have bought a lot of cars over the years, but this was my BEST car buying experience ever! I came to Illinois from Kansas to pick up my car and drive it home. Ran like a new car, and my wife loves it. Thanks Bert, Brent and Pete! Thanks Bill Kay Honda!

bethfrazier

Jul 21, 2014

I live in Austin Texas, I have 3 dealers within 25 miles of my home. I brought my Accord to Bill Kay Honda, Bourbonnail IL to Alan Heinburger, and Nick Youngblood when the over 100,000 miles maintenance became necessary. I planned my vacation around being able to have this maintenance done at their shop, Why? I will tell you Why. They are honest trustworthy and dependable their customer service is worth the 18 hour drive!I tried 2 of the 3 dealers close to me here in Texas and made the decision to use the shop in Bourbonnais Illinois for my major maintenance needs. It was well worth the drive and inconvenience to have Allan and Nick do the work.I thought all Honda dealers service departments were like the one at Bill Kay until I tried several others. There is no comparison Allan and Nick make all the difference.

Danielle319

Jun 18, 2014

When my 1999 Honda Civic with 343K miles on it decided it was done living it's life, the only make of car I wanted to replace it was another Honda. Doing a search of inventory on Bill Kay's website was simple and very detailed on the vehicles both new and used. My fiancee and I narrowed our search to 3 possible vehicles. After doing the finance application online, I was contacted by Donny McGee less than an hour later! Although this was my first time purchasing a car from a dealer, Donny was very patient with some of my silly questions. I was very pleased that I did not have to travel up to Bradley several times to bring paperwork and was able to do most everything online or over the phone. Donny was very understanding of my situation and got me into a car that I absolutely LOVE right down to the color! I am now a proud owner of a 2014 Honda Civic! My first experience purchasing a new vehicle was not only pleasant but even fun! I'm so glad we chose Bill Kay Honda for our purchase. I will be recommending Donny to everyone looking for a vehicle and even those who aren't! Thank you Donny for your help!

bowl300

Jun 1, 2014

I have leased a 2014 Honda CR-V LX AWD from Bill Kay Honda and am very pleased with the entire experience. I basically made this deal over the internet and was driving my new vehicle home within 24 hours of my first contact with Scott Spero. If you purchase or lease a new Honda without performing a price comparison with Bill Kay you have probably paid too much. The information provided via our e-mail exchanges was exactly what I paid when completing the purchase. No surprises no attempts to move me into a vehicle I did not want, no slamming of competing dealerships, just straight forward and honest. The entire experience was great and completely stress free. Thanks to Bill Kay for an excellent buying experience.

runs516

May 31, 2014

I would encourage you to contact Bill Kay Honda for your next purchase. I worked a deal via the internet and picked the vehicle up all in 24 hours. No haggling, no stress, no tricks just honest friendly unparalleled service. I have purchased many vehicles over my fifty some years and by experience I can confidently say this dealership knows what customer service means. In this day and age of vanishing customer service they are a breath of fresh air.Thank you for a great experience and an unbelievable deal. Scott Spero was fantastic to work with, casual, friendly and personable making it a very comfortable and relaxing experience.

coreyfish123

May 6, 2014

Great experience. Donny McGee is a good fair salesman. The internet price he qouted is what we paid. I live near Joliet, but was more than happy to make the drive south for a great deal.

adavis214

May 5, 2014

I drove from 3 hours away for this car that I saw on the website. I was pleased to see the car was consistent with the website pics and description. I was most impressed with the salesman (Donnie) who had great follow up, was flexible with his schedule for me, and was patient and professional. Well worth the trip for a great car and excellent service.

vcart

Apr 22, 2014

An overall great experience. Donny was able to explain all the options available and without pressuring me into unnecessary items that I knew I wouldn't need.

crankyoldfart

Apr 9, 2014

This is the 4th Honda we have purchased at this dealership. We have always had great service from both the sales and service departments. These people go all out to please the customer.

SankarP

Mar 23, 2014

Though I didn't get a great price for my trade-in, overall experience was good and end up buying a minivan, certainly go back again !

kingsmaller

Mar 11, 2014

My experience with Donny McGee was very pleasant...what a nice guy! My husband and I was there for about three hours due to him being so busy that night - but we waited patiently! He told me that he saved the best for last! Well anyway, thanks Donny for treating me well and I promise, I won't bring the car back if you know what I mean....all mirrors are great! I will most definitely recommend you. Thanks!

granadin

Mar 7, 2014

I purchased a 2011 Honda Civic with 32k miles, which was still under manufactures warranty, Also in addition, this was a "certified honda " at time of purchase. Now, on the very same day of purchase , I noticed a clicking noise under the steering column, only to hear it go away after a few minutes, If it weren't for the severe weather conditions, I would of turned back around to inform the dealer, but living 85 miles away my concern was to get home safely. 5 days later the noise had been more continuous, therefore me taking it into Honda of Champaign, Only to be advised by the service department that there had been a auto/start and or alarm device installed at one time, but never properly disconnected from the wiring harness, thus causing the clicking noise. Unfortunately this was not covered and there would be a charge to properly disconnect the wires, I immediately contacted Bill Kay to inform them of situation and that I had already been charged 49.99 for 1/2 hr labor/diagnostic. I asked in good faith for reimbursement and a solution to the problem, only to hear that I would need to have them remove it and there would be no reimbursement. After working my way up management, I eventually spoke with Jeff Lindner( General Manager). Not only was he unapologetic about this but his demeanor was appalling to say the least. he told me that " he was doing me a favor " by fixing it and "that he had every right not to touch my car now or in future"(9 days after purchase keep in mind). I had no choice except to take it back to correct issue. NOW IT GETS WORSE.. I made my appointment for a Friday, only to receive a call Thursday before by the service department to inform me the would still correct the issue, BUT there will be a CHARGE. I asked why would there now be a charge, "per Jeff Lindner, due to the bad feedback they received from you on cars.com, he is revoking his right to fix it for free". AND that If I still wish to have it fixed it would be a "CASH ONLY" transaction. REALLY?????. After speaking with Honda Corp, I was able to take car back to Honda of Chamapign and correct issue at no charge. I should've known better.. when they sold me the car, the gas light was on reading "EMPTY" ..

Sol23

Mar 5, 2014

I had excellent customer service, involving follow-up calls to set appointments for test driving, infinite patience going over the electronics and new car gadgets. I also appreciate Donny being bilingual and communicating in Spanish when needed.

yatleung

Mar 3, 2014

We had a very good experience with Donny McGee. Professional, courteous, candid, efficient. We will definitely return for any future needs. Highly recommended without reservation.

Al

Feb 25, 2014

I've purchased two cars from Bill Kay Honda and have been consistently impressed by the high level of service I have received from Joe Boie. He goes out of his way to answer all of my questions and to help me find the perfect car for me. Bill Kay Honda staff also went above and beyond to develop a finance plan that works within my budget. Bill Kay Honda makes buying a car easy and fun!

Honda Buyer

Feb 25, 2014

I would like to thank everyone at Bill Kay Honda for another job well done. I have now purchased 3 vehicles from them and they have always been very nice to deal with. I do not have the best of credit but they always manage to get me great terms. Plus their service department is absolutely phenomenal. Their advisors are very knowledgeable and are very up front about everything and tell you what is recommended and what can wait.

aalcanar

Feb 24, 2014

Bill Kay Honda of Bourbonnais is simply the best! We had out second business with them, and like the first one, they did what they can do to make the deal happen. Joe Boie is a very straight forward sales man. He made our buying experience very comfortable. I would definitely do buisness with him/them again.-Alvin & Kim Alcanar-

m921wa

Feb 20, 2014

When I called to inquire about the vehicle (I live 90 minutes away), I was told the tires had at least 50% tread left, and the interior was in good condition. However, actually 3 of the 4 tires only had 4/32 tread left, and the light which illuminates the temperature control on the driver's side doesn't work, for which an entire panel would need to be replaced costing over $700. Not knowing the issues with the vehicle, I decided to purchase it, and needed to wait 2 hours at the dealership because they were short-staffed with employees to take my payment and complete the paperwork.The dealer was no help in resolving the issues.I do not recommend shopping at Bill Kay.

Bill Kay customer

Feb 20, 2014

I had a poor experience at Bill Kay's. When I called to inquire about the vehicle (I live 90 minutes away), they they told me the tires had at least 50% tread left, and the interior was in good condition, when actually 3 of the tires only had 4/32 tread left, and a light to illuminate the control for setting the temperature on the driver's side did not work (to fix this it would cost over $700 because an entire panel would need to be replaced). Without knowing the issues with the vehicle, I decided to buy it, and needed to spend 2 hours at the dealership, because they were short-staffed to take my payment and complete the paperwork. The dealer has not been any help in resolving the issues with the vehicle. I would not recommend shopping at Bill Kay.

Sadly disappointed with Bill Kay Honda

Feb 9, 2014

I bought a 2009 CPO Honda CR V from Bill Kay Honda in October 2013. I told the salesman (Joe Buoie, read other reviews and you will see there is a pattern of complaints about him and Bill Kay) that the car was sluggish starting on our test drive which probably meant it needed a new battery. He said it wouldn't be a problem because the car was Certified Pre-Owned and covered under warranty. Only 2 weeks after buying the car the battery dyed. I called Bill Kay Honda and I was told the battery is NOT covered. Same problem with the promise of free oil changes as well. They refused to honor that promise too. The people I dealt with while trying to get my car fixed were contentious and others were apathetic. (funny thing though, they all were FRIENDLY trying to convince me to listen to my wife and buy their car.) Don't buy a car here. Any problems with the car and you will understand why I saying this.

azfan

Feb 9, 2014

Purchased a 2011 Honda Civic with 32k and took vehicle in 5 days after purchase due to clicking noise under steering column, only to find out it was not a covered item due to fact after market alarm/autostart had been removed but never properly disconnected properly from brake wires causing the ticking. I ended up paying 49.99 since was not a "HONDA" issue.(1/2 hour labor). I asked for reimbursement from Bill Kay Honda in good faith since it was something their mechanics missed before "certifying" the vehicle. They declined to pay even though I took it to another Honda dealership since I live 85 miles away. After speaking to sales representative, service advisor, internet manager and finally General manager (Jeff), I was astounded by the rudeness and unapologetic attitude. He stated that he was doing me a "favor" by correcting the problem and that he had the every right not to service my vehicle now or in future. After my purchase I was given a car with a empty tank of gas(light indicator was on) which should've raised concern. lesson learned! I will NEVER PURCHSE OR RECOMMNED THIS DEALERSHIP.

tatiagodin

Jan 12, 2014

Everyone was helpful. Donny has told us we can stop in anytime we need for any answers to our questions. We are having fun with our new CRV!

natsmom13

Jan 8, 2014

definitely the best car buying experience we have ever had- very friendly, never felt any pressure whatsoever- I would highly recommend this dealer, it was worth the drive from northwest Indiana!

kfinkelson59a

Dec 27, 2013

Great people to do business with. I am happy to recommend this dealership to anyone who is looking for a no hassle experience. Well done guys.

RayandBevMarquez

Dec 23, 2013

Our visit to this dealership was outstanding! We were in and out of there in about 3 hours total time when we found the vehicle we wanted. Bert was very knowledgeable and had answers for every question we asked! We will definitely return to purchase our next vehicle when our next child is ready to get on the road!

baybeach

Dec 5, 2013

I went to Bill Kay Honda to have my brakes checked and repaired; however, I planned on looking at new CRV's while there. I ended up trading my 2010 CRV, instead of repairing the brakes. I bought a 2014 CRV.

onujeff

Nov 26, 2013

My wife and I had the rare opportunity to purchase two vehicles. We told Donny McGee what we were looking for in general and he made suggestions according to our individual needs and preferences. He was very knowledgeable, yet not pushy. Donny anticipated questions and pointed out aspects of the vehicles that were important according to what he had found out about us. He is just the right kind of salesperson for us to work with, and we would request him the next time we do business with this dealership. We are thrilled with our Civic and Pilot!

cbruce1959

Nov 2, 2013

I purchased a used Honda Accord in Oct. from Bill Kay dealership, and it was a very pleasant transaction. Saul Whitaker(salesman) was knowledgeable and patient showing the car I was interested in. Everything was as website described-pictures and info was helpful. I took test drive with Saul and he pointed out all the features of car inside and out. Price was very reasonable. The test drive , trade in valuation, paper work, and prepping car(wash and clean) took about 2hours and I was on my way home-130 miles one way. It was worth the drive. Thanks Bill Kay Honda, for a great experience and a great car. Charlie Bruce-Dixon, Il.

PollyDavis

Oct 23, 2013

I have always hated going to buy a new car due to past experiences but my experience buying my 2010 Honda Odyssey from Donny McGee at Bill Kay Honda was actually quite pleasant. Donny McGee, the sales consultant was so patient, kind and attentive to me and my family during the whole process. He saw that we was taken care of and got the vehicle that met our needs. He was prompt in returning phone calls and emails. I would definitely rate his job performance a 10 out of 10. He loves his job and you can surely tell that too. I just want to give a big thank you to the "Bill Kay Honda Team" of Donny Mcgee, Peter Pishos, Finance Director and Brent Kurtyak, Internet Sales Manager. They are a great team to work with!! Bill Kay Honda you rock!!!Polly DavisKankakee, Il

JonQuinn

Oct 17, 2013

We left with the vehicle we wanted. We were not quite sure quite what that would be when we arrived, but were certain we had the right one when we left. Appreciated the assistance as we narrowed down our purchase.

Grundy1340

Sep 22, 2013

Donny made buying a new Civic, very easy. I dread new car purchases, always a hassle. That is not the case at all with Bill Kay. This was by far my best car buying experience. Thanks again Donny

mrcmyk12

Sep 19, 2013

Donny was very nice and very patient working with my mother and I when buying a car. He explained everything to me about the car and when signing papers. He was nothing but friendly and outgoing, and made me feel comfortable. Most importantly he put me in a vehicle and made sure that I was comfortable inside it.

mister300jrs

Aug 5, 2013

Thank You for giving us an excellent deal on a 2013 Honda Accord EX-L. We were treated like we were customers for years , even though this was our first experience with your dealership. When we had to bring back our car for some minor details you made sure that my wife had a loaner so she didn't have to wait around the dealership. We most certainly will be doing business with you again , and will tell all of our family and friends about our wonderful experience. Thanks Again! Jerry Santefort

SM

Jul 29, 2013

Nobody ever returned my at least 2 e-mails. They just sent system generated e-mails but the information requested was not provided. Clearly they are disinterested since it is a seller's market now. Car dealers are at the "top of their game".

Dwayne VadeBonCouer

Jul 22, 2013

So I went to Bill Kay to see if I could trade in my recently purchased 2010 Honda Accord (Black)..I have a slight problem where its a need for me to keep my car spotless. I have never had a black car and that was a mistake!...I was going insane trying to keep it clean...Well, after much thought I went to Bill Kay Honda and asked what I could do. I went from a 2010 to a brand new 2013 Honda Accord ... After talking with a great salesman (Saul) he explained everything right up front and was honest with me...(I know how that sounds, not like a salesman) but after him crunching some numbers and us coming to an agreement on price, it was just what I wanted!!... Easy and simple.... I will have to say it took a little longer than I wanted... 3 hours too long, but I think its because they were really busy!!!...Overall A in my book ... also I recommend Saul as your go to guy if you go to Honda!! That's Bert Tvrz just younger!!!...

4carsenuff

Jul 18, 2013

Prompt response to my internet inquiry, an on time uninterrupted appointment, a quality car was purchased, salesmen was attentive, courteous, concerned with our comfort while at the dealership and promptly responded to our questions after the sale. A no pressure sale made this a pleasent experience.

Indyanna66

Jul 15, 2013

I contacted this dealership because I was interested in a used Honda CR-V for my 17 year old daughter. I called dealership and made contact with Bert Tvrz. We talked back and forth for three days and upon agreement of a price, I put a $1000 deposit on a 2008 Royal Blue Pearl Honda with 74K miles on it. The agreed upon price was $15620 which is a $300 discount given since I was driving from over 125 miles away. Once I arrived at the dealership I was treated professionally by Bert and offered to test drive the car. This is when the situation goes sour. Upon test driving the car, it was apparent that the air conditioning was not working properly. Although the car had underwent a 150 point certified Honda inspection, the air did not work during the test drive. We brought the car back in and Bert sought out the help of a service manager with over 15 years Honda experience. They returned and told me that once I purchased the car, the air conditioning issue would be under warranty and I can take to any Honda dealership for repairs. They showed me documentation of the "Honda Bullentin and Certified Limited Warranty" which would cover the issue. They also stated that they could not fix the issue prior to my purchase because it would be money out of the dealership's pocket versus coverage on warranty. The service attendant never looked beyond a computer to see exactly what was wrong but said the issue is probably associated to the air conditioning issues known in that 2008 model. Bottomline, I felt bam-boozled by both Bert and the service attendant. The goal was to get me to purchase the car, put in my name and then repair. It is hard for me to belive neither one of them knew about the issue up front because were exceptionally quick to explain it away once purchased and put in my name. I am totally pissed that I drove 263 miles round trip with gas at a premium for this dealership to try to sucker-punch me!

BLM

Jul 3, 2013

We have purchased several vehicles from Bill Kay and have always been satisfied with the car as well as the facility and salesmen. We bought this vehicle over the Internet from JOE, without having seen the car in person, or driven the car. This shows the level of trust we have in the salesmen at Bill Kay. This was our first Internet purchase and JOE was extremely knowledgeable and helpful in completing the complicated paperwork involved in purchasing a car in one state and titling it in another. Although we no longer live in Bourbonnais, we will continue to purchase our cars from BILL KAY HONDA. Great job.

Mike P.

May 29, 2013

The 2013 Accord is the car to buy! It is rated first in it's class by Consumer Reports. And Bill Kay Honda is the place to buy it. They are first in their class. The service department is great. The dealership is very pleasant. The car is fantastic. But tops is the salesperson, Bert. He was so patient as I shopped for a new car, very informative, knowledgeable, and helpful. Hats off to Bill Kay Honda!

SHUEDADDY

May 25, 2013

Excellent experienced. Saul Whitaker facilitated the entire process with timely, concise, and thorough communications. I received a very good price and knew exactly how much I would pay out the door. They quickly got me the car I wanted where other dealerships could or would not. The service department installed my options and that experience was also excellent. Overall great experience and I highly recommend Bill Kay Honda.

William

May 25, 2013

Hello I went there to purchase a used VW GTI. Salesman Name JOE was the guy who was dealing with my about the car. Very week with information flow about the car(no knowledge about GTI at all). After agreeing about price slow process start of getting the plates and etc... This time give me time to think things over and i change my mind about the car and cancel deal. After leaving the dealer JOE calls me and cursing at me why i cancel and why i waste his time... Stay away ....!!!!!!!

wtanmv

May 2, 2013

Came here after seeing an ad for a used Honda Accord online that met our criteria. This is a great place to buy a car, new or used from my experience here. If you are used to buying cars regularly and knowing what you want as far as price and the car, then dealing with pushy salesman, and sales tactics can get annoying pretty fast. You wont deal with that here. They are pretty straight forward with you and are very pleasant and honest to deal with. I felt like i wasn't buying car when talking to both salesman that helped us here. Being genuine and honest go a long way in sales, not to mention the price i felt was fair enought. Great Dealership and Donny was a great guy. Will Come Back again.

Theguderjans

Apr 20, 2013

We just bought our 4th Honda Odyssey. This was our first experience at Bill Kay, and by far, our best! The service we received from Jeff and Bert were top notch...from start to finish. We would highly recommend Bill Kay Honda to anyone!Jon & Emily Guderjan

Dan

Apr 16, 2013

Went to Bill Kay for an oil change like I always do because of their great customer service. Nick suggested a couple of other things that I might want to get done, another great aspect of thier service department. Even when they suggest things there is no pressure to do the work and they'll let you know if it's something that is absolutely neccessary. They are always looking out for you not their bottom line. I went ahead and got the wiper blades he suggested and during the course of the repair my windshield was broken. Bad things are going to happen and it's how you approach the situation that makes the difference. Nick already had a new windshield and a vehicle to drive while it was being replaced lined up before he even approached me. He was determined to make it right and went above and beyond to make sure this mishap would be as painless as possible. All in all I walked out of there with a new windshield and a fully detailed vehicle at the cost of experiencing driving around a Honda Pilot for a couple days.The customer service and how they handle situation under pressure will keep me coming back as a loyal customer.

Melissa

Apr 9, 2013

The car drives great! Very happy with the mileage, getting on avg 36mpg! And thats with both city and high way. Bourbonnais Bill Kay Honda was wonderful. Colin was helpful and quick to respond to all emails and calls before I even came in for a test drive. The process was quick and easy. I highly recommend this car and dealership for anyone who is looking for great value with great service.

mkantor7

Mar 31, 2013

This was my first time buying a car and Ed did a great job with helping and guiding me through the process. He went above and beyond with helping me out and making sure I got the best deal on my new car. I would definitely recommend this dealership to a friend in the future.

Disappointed Pilot Shopper

Mar 26, 2013

I have always been extremely happy with the service department, they are always very professional and it never takes long to get things completed. I have not had good luck buying a vechile from them however. We have tried on several occasions to buy a used vehicle from them but you either never get waited on on you go to look at a vehicle you have seen the evening before and when you go back the next morning they have sold it to another or their dealerships. It seems to me that it would be more important to sell the vehicle to a customer then to another dealership. Very disappointing that we have to go wat out of town to look at other dealerships to find the pilot we are looking for with better pricing.

Dave

Mar 14, 2013

This is the third vehicle we have purchased from this dealership. Bert and Brent have always been professional, very knowledgable and congenial to work with. Over the years, we have also had our vehicles serviced through this dealership with very satisfactory results.

mlwaddle

Mar 13, 2013

My husband and I bought our 2013 Honda Odyssey from Bill Kay. Bill Kay is approximately 2.5 hours away from us, so we had to get the details figured out beforehand (financing, timing, etc) - but it was well worth. We worked with some local dealers, but we constantly the run around on price, what models where available, options on models. We worked with sales guys who couldn't tell us anything about the vehicle besides what was printed on the sticker. Colin at Bill Kay was great. He was extremely patient with our schedule, great at returning phone calls and emails. Because of Colin's diligence, we were able to get all our financing worked out ahead of time, we knew exactly what we were walking into - there was NOT one surprise or 'gotcha.' Its small, but it amazed us that once we got there, we asked him about programming something in the car and without even being the car, he could walk us through the steps. He really knows what he's selling. If we buy another Honda, it will be from Bill Kay, regardless of the drive.

Robert

Mar 11, 2013

This is the third new vehicle we have purchased from Bill Kay with help fom Bert Tvrz. No issues with Bert. Honda makes reliable products. Two pieces of feedback: The buying process took too long - 3 hours is excessive. It is stressful buying a car. Once a buyer makes the decision to buy, the actual process of purchasing the vehicle should be faster. It would have been a nice gesture to offer the an oil change or something to compensate for the extended wait. Secondly, the vehicle was a little dirty on the back and at the drivers side door entry.

Brian & Annie G

Mar 10, 2013

First time we ever leased a vehicle, normally we buy them with the intention of keeping it for around 5 yrs. Needed a good reliable car, with a low monthly payments and low start-up costs as this is an extra car to take on long work trips. The 2013 Honda Accord is very impressive. Standard equipment blows away the competition. Bill Kay Honda should be the model for other Honda dealers to follow. I delt with several other Honda dealers in Orland Park and Matteson, but Bill Kay is by far the best of the best ! They know how to treat a customer, that is why we pass up two other Honda dealers to get to Bill Kay Honda.

CRV Fan

Feb 27, 2013

Worked with the crew at Bill Kay and had a great experience, would recommend this dealership to any one looking to purchase a vehicle.

spotsmom2013

Feb 18, 2013

Went in Saturday to compare the prices and features of new Hondas vs Toyota and Nissan. Honda is definitely leading the way with a larger video screen, cooler electronics and quality body and interior styling. Our salesman Donny was friendly and accomodating and I would definitely recommend him to anyone looking for a car. I do not like a pushy saleman. Donny was knowledgeable and friendly. Love my new 2013 Honda 4 cyl Accord. Thanks Donny!

Scott, Susie & Lindsay Hill

Feb 13, 2013

My husband and i purchased a used Ford Ranger for our oldest daughter. We had a very good experience. Would definately return when we need another vehicle. Thanks Donny McGee

Scot

Feb 11, 2013

Bought or Honda Odyssey back in 2007, we have always taken it there for service. I have nothing to but good things to say, the service, the facilities and the people are all great. Very thorough.

aweave1

Feb 6, 2013

I thought buying a new car might turn out to be a hassle, but fortunately I was wrong! Donny McGee was our salesman and he was very helpful. He was good about communicating via email, and I never felt pressured to buy. He was very honest and gave us a great price on an Accord. The finance manager gave us a low rate too. We drove over 3.5 hours to get to this dealership, and I'm glad we did. There were a lot of pics of my car online, so I was able to get a good look at it before making the trip. I have already recommended Bill Kay Honda to a couple of other people who are looking for a new car.

rolafrance2004

Feb 5, 2013

Alyssa was very helpful and a very good saleswoman. She knew the answers to all my questions about the car and was friendly. She wasnt pushy into selling the car to me.I would deal with her again and tell other people to see her about buying a new Honda.

jamie.marlow.54

Feb 4, 2013

Well let me start by saying that this review is sooooo deserved, after dealing with multiple subpar Honda dealership within a 100 mile radius over a 6 month period I was ecstatic when I discovered Ed at Bill Kay! I seriously did my homework, I knew what I wanted and what I wanted to spend on it and I wasn't budging. Okay, to be honest, I might have budged a little bit for a dealership if the customer service blew me away. (I'm a sucker for good service) Lucky for me I found the best price AND the best customer service all in one place. I live 100 miles away from Bourbonnais in Champaign, IL so I dealt entirely over the phone until the day I got my car. Upon calling, I explained that I had been shopping around at local dealerships and had been entirely unimpressed by the lack of enthusiasm and willingness to even TRY to sell me a car; so I was looking for someone who was willing to talk it out with me, convince me, and give me the best price.....maybe I'm high maintenance? (it was my first time buying a brand new car and I wanted an experience darnit) I really did get just that! Straight off they quoted me $400 dollars less than any other dealership!!!! I immediately took that price and started calling other dealerships to see if they could/would match it. I'm not even kidding, a particular dealership laughed at me and told me when I get there and find out that [Bill Kay] has lied (because they couldn't possibly be making any money off the car at that price), that they [the other dealership] would have my car waiting for me. Well Ed at Bill Kay didn't lie, I paid exactly what he quoted me over the phone with no hidden cost coming from anywhere. They were fast, efficient, and so helpful. They weren't pushy or condescending like the other dealerships.And I'm just going to point out, even though it shouldn't matter, I am an eccentric hairstylist, I have piercings, tattoos, and atomically red hair and salespeople at other dealerships would not/did not take me seriously when I approached them. I felt completely comfortable and respected at Bill Kay! So yay for them!!!! I'm super happy with my experience and it's only been a week, but I am LOVING MY NEW 2013 HONDA FIT SPORT and have already begun to refer all my friends and family there!

adamjen18

Feb 4, 2013

We found Colin to be very friendly and informative of the vans we were shopping for that day. The dealership itself had many vans of various trim levels and colors to pick from. The buying experience was made easy.

Scotsman59

Feb 1, 2013

Purchasing a new vehicle from Bill Kay Honda was a wonderful experience. I drove 98 miles from my home (and local Honda dealer) to shop at Bill Kay. From my first contqct to when we drove off the lot in our new Pilot was all positives. Both Brent Kurtyak and Bert Tvrz were outstanding to work with. We gpt a great price on the new Honda and Bert explained iever option and system of the vehicle n detail wlhich we truly appreciated. In addition the facilities are first class.The next time we need a new Honda I am not even stopping at my local dealer I am driving to Bill Kay.Honda.

scotsman59

Jan 30, 2013

My wife and I drove 98 miles to visit Bil Kay Honda and the time spent was certainly worth while. We purchased a 2013 Honda Pilot. Everyone we met went over the top from the first gentlemen we met Brent Kurtyak to the lead salesman Bert Tvrz to the Finance Manager Peter Pishos. All these gentlement were professional and the type of individuals that you could be friends with. The dealership itself was clean and bright. If buying a new vehicle can be classified as fun then today was certainly fun. Even though the dealer is a distance away from our home we will reccommend it to our friends.

Rosemary Mallaney

Jan 28, 2013

Great experience. Contacted me after I inquired a price on a new Honda CRV. Bert was friendly and not too pushy. Was very a accomendating to my schedule. He wasn't going to be at the dealership when I wanted to come in to look at the CRV so he set me up with another salesperson, Colin. When I walked into the dealership Colin was there and knew what I wanted. He was knowledgeable about the product. I was offered but never felt pressured to buy extended warranty or any extras. I appreciated that. They gave me a fair price for my trade-in.

CGoodwin

Jan 17, 2013

This dealer was overall a joy to work with. There were no hassles, pushy salemanship, or tricks. Everyone we worked with was helpful, friendly, and did their best to make sure we were happy. I ended up with the car that was best for me, and they were very patient and didn't try to force something on us quickly. Donny was a great salesmen who I would recommend to anyone. He took great care of us during the process and has great follow-up to make sure I was satisfied with the product.

crz sue

Jan 15, 2013

have purchased 3 Hondas at Bill Kay over the last 10 years and have not been disappointed. Bert and Brent have such expertise and always have a smile for their customers...and as for service, Alan patiently answers my questions and is very pleasant to deal with. having done business at many places over the years, i can tell you the team at BKH is unique, when you walk through their door, you feel like family.

eln101

Jan 12, 2013

After exhaustively searching for the perfect used vehicle for months, I can say before we've even made our first car payment that we are NOT happy with our decision to buy a used truck from this dealership. First of all, during the test drive we could not fully concentrate on every aspect of the vehicle because sales distracted us by talking about irrelevant things the ENTIRE time. We were able to take the car on about a 15 minute test drive and then get back to the dealer to start trying to negotiate on price because the sticker price was high. They then make sticker shock worse by bringing out their "best offer" with their "suggested retail price" which was $5,000 over what Kelly Blue Book states the vehicle is even worth! Donny tells us Kelly Blue Book is inaccurate...funny if that's true then why do banks base the amount they will loan you for a used vehicle on what Kelly Blue book states the vehicle is worth?! So we ended up negotiating down from their ridiculous asking price and STILL paid $1,000 more than KBB states the vehicle is worth!! This is how they try to trick you into making you feel you are getting a better deal than you really are. We were then rushed through the financing process since it was closing time on a Saturday.. and there was an error at first on the total price of what we had agreed to pay (first set of paperwork they had forgot to lower the price of the vehicle) so apparently there was no time to even explain one thing about the extended warranty. To make matters worse, two days after we get the vehicle home we notice the oddometer stops working! The numbers are freezing up and not calculating mileage correctly and the instrument cluster is acting up and not working correctly at times. We call Donny McGee hoping he can help since we JUST purchased the vehicle from him and of course we get the 'there's nothing he can do' line. It's OUR fault for not buying the warranty. Wow...a company that sells you a vehicle with a surprise $1,000 broken part two days after getting it home and then tells you there's nothing they can do to help you? Yet they want to brag how all their used vehicles are certified and put thoroughly through testing before they sell them? Then why wasn't a part that was clearly malfunctioning BEFORE we bought the car fixed before they put it on their lot? This is not something that breaks overnight according to the research we have been doing online and is a very common problem with these Ridgelines, yet he's denying it was a problem while they had it! We aren't even sure at this point if the miles on the vehicle are what the dealer told us they are since the oddometer works intermittently! And now we have to come up with $1,000 atleast (out of our pocket) before we even make our first car payment to fix their serious problem they should have fixed before the vehicle was put on the lot for sale! We are VERY upset. We will not be back and we will not recommend this dealership to anyone. They left a very bad taste in our mouths to say the least. My suggestions to future car buyers..try to take the car home for a weekend test drive so you can have the vehicle tested by your own mechanic and you are free of distractions, so you don't end up with surprise $1,000 problems that should have been fixed by a dealer that claims they sell quality used vehicles. A dealer and salesman that are more concerned about making sure you read their 'reviews' online than they are with making sure their customers get a QUALITY used vehicle? Never again!

stan.psz

Jan 11, 2013

I worked with Donny McGee over the phone and he made the entire process simple and to the point. I was able to get the exact Honda I wanted in a very fast timeframe and even got it delivered to a Honda dealership close to Chicago! Donny personally drove up the vehicle for me and the whole thing was effortless. Jeff Lindner was also a huge help for me. He was able to get my financing and down payment lower than what my bank was offering. These guys at BIll Kay really know how to serve their customers.

Stan P

Jan 10, 2013

I worked with Donny McGee over the phone and he made the entire process simple and to the point. I was able to get the exact Honda I wanted in a very fast timeframe and even got it delivered to a Honda dealership close to Chicago!Donny personally drove up the vehicle for me and the whole thing was effortless.Jeff Lindner was also a huge help for me. He was able to get my financing and down payment lower than what my bank was offering.These guys at BIll Kay really know how to serve their customers.

Edmadeline

Jan 5, 2013

Alyssa was a super sales person .She gave us an excellent quote and was able to give us excellent service at the dealership. she has excellent knowledge of her product and great people skills.

dunnm90

Jan 4, 2013

Alyssa did a super job. She was able to get the quote to us immediately and when we went to the office she gave us excellent service. She was very knowledgeable about the cars she sells and was surburb at personal skills.She did an excellent job in understanding our needs.I would highly recommend her and come back for my next car.

Charlybug

Jan 4, 2013

I always bring our two Hondas in to the Honda dealership for oil changes. That way I'm not surrounded by absurd reasons I should get everything changed in my car! Honda's service is honest and fast.

akjones

Dec 30, 2012

Bill Kay Honda in Bourbonnais,IL is by far the best!This was my second time buying an excellent quality car for a decent price at this dealer. My first experience was great but this time was even better. The man I recommend to see for an awesome car buying experience is Donny McGee.He was considerate, sincere,honest and understood what I wanted and needed in a car for me and my family. He is a great salesman without the pushiness and making you feel pressured, he made this experience a great one. I love Bill Kay Honda my family gets there vehicles there and all oil changes and all maintenance work. Call and ask for Donny McGee he can find you what you need in your next car 815-937-7900

Luv my Honda

Dec 14, 2012

Thanks for the wonderful service. It was very easy to make an appointment .

davidbraginsky

Dec 11, 2012

A very great dealership. Alyssa helped me save thousands of dollars on my purchase. Very quick service, I was out of there within an hour. She helped me with all of the settings in my car. I was greatly satisfied and had a great time.

DBraginsky

Dec 11, 2012

A very great dealership. Alyssa Harrier helped me save thousands of dollars on my purchase. Very quick service, I was out of there within an hour. She helped me with all of the settings in my car. I was greatly satisfied and had a great time.

kdeyoung

Dec 6, 2012

Oil change and rotation of tires - quick, great service

KristinW

Dec 5, 2012

I had a very negative experience at PLANET HONDA in Matteson, Il so I tried BILL KAY - I AM SO HAPPY I WENT TO BILL KAY HONDA!!!!!!! I found my dream car on their website, went in with the "Internet price" and was welcomed by a down to earth salesman - Donnie McGee. He was friendly, knowledgable and NOT PUSHY! He made me feel like it was MY CAR I was buying, not their car he was selling. He made me feel safe from haggling and confident in my choice. If you're a woman and have had negative experiences - or you just want a great buying experience - go to BILL KAY HONDA!!!

JoanneWesterholm

Nov 21, 2012

I traveled from Joliet to Bourbonnais to purchase a new vehicle. Because Alyssa was so helpful and professional on my initial phone call, I allowed her to let Donny McGee make a followup phone call. He did, and next day I purchased my first new car. I am 59 years old and Mr. McGee made me feel that he had my best interests in mind. He was honest, sincere, and did not pressure me in any way to make a buying decision, and because of this I spent nearly $30,000 dollars, and was happy doing it. Peter also was very professional and convinced me that the purchase of the extended warranty was a good one. All in all, a great experience!

Far driver

Nov 18, 2012

I love going to the service department at Bill Kay Honda. They know my name and always takes good care of me. I especially appreciate Al in the service department. He is always very nice and always takes good care of me. People ask me why I go to the care dealer for repair. It is because of AL that I do.

Jrod80

Nov 16, 2012

Alyssa was one of the best sales people I have ever delt with. However there were a few problems with the certification process of my used car,(not haveing all the required items a certified used honda should have) however they did right the wrong. And the service manger provided the best customer service I've experienced to date at any Honda dealership! This is the my 2nd Honda from Bill Kay and I see no reason to not go back for future purchases!

Pilot owner

Nov 12, 2012

We had a wonderful experience buying a car at Bill Kay Honda! Alyssa and Tony were a dream to work with and they made the car buying experience a pleasure! I will never go anywhere else! I highly suggest that everyone looking for a Honda (the best), go see the amazing people at Bill Kay!

heidiho12

Nov 9, 2012

Tony Baio and Alyssa Harrier are amazing! We had the best "car-buying" experience at Bill Kay Honda! Thank you to Tony for really making it possible for us to have a wonderful new car! Also, a thank you to Alyssa for being so patient and kind helping us with all the paperwork and tutoring on all the bells and whistles! Working with Tony and Alyssa made us realize we will never buy another car from anywhere else! My family highly reccommends to everyone to go to Bill Kay Honda!!!! Awesome!!!! -Heidi, Brian, Viv, and Toby

chuck

Nov 8, 2012

as always excellent service , timely , professional , and done right the 1st time thanks

memfive

Nov 6, 2012

Got the out the door price over the internet, which was lower by far than all other cars we shopped, with similar options on our 2013 accord! Alyssa was not our original salesman but she stepped in without missing a beat

jman89

Nov 2, 2012

I was looking to upgrade my older Honda and since I have had such great luck over the past 20+ years with the Honda brand I did some research online and came across a car that I liked at a price I thought was reasonable. When I went to the dealership Donny was very helpful and courteous without being pushy or condescending. After a test drive, I realized that I was ready to purchase. Donny went through the paperwork and made it as efficent and painless as possible. I never at any point felt as if I was was being pressured into additonal items that I didn't need. Overall it was a very professional and friendly experience.

Donnie

Oct 31, 2012

We bought a third car for the family but mainly for our 16 year old to drive. Bert was very helpful and friendly and not at all pushy. It was a nice relaxing experience buying a car.

Oscar Flores

Oct 26, 2012

Donny McGee did an excellent job helping us select our brand new Honda Accord! We're are so excited about our new car and it feel amazing driving it!

susan

Oct 23, 2012

i drive an '02 civic that i purchased used at bill kay honda...has 149k miles on it and still going strong. recently bought '11 crz and intending to keep it just as long. the sales dept. is helpful, informative, & not at all pushy (thankyou, bert!). as for service, alan is the best...takes the time to explain things and answer questions, plus the repairs are top-notch. the best team lined up behind the best cars!

Lindsey W

Oct 15, 2012

Process took a long time but our salesman was friendly, gracious, and listened to our compliant and expressed them to the appropriate department. Loved our salesman, Donny McGee! Would highly recommend working with him to any one who is looking at vehicles at Bill Kay.

lwishall

Oct 14, 2012

Weren't pleased with the sales manager's rude personality at all. However, we loved Donny McGee. He expressed our concerns to the correct department and we appreciated that he spoke up on behalf of his clients! The process was slower than we like, but Donny was very attentive and more than willing to answer all of our questions. We drove over an hour because the dealer ship had what we were looking for in-stock and we didn't want to mess with a dealer locate. We would buy a vehicle again from Donny.

April

Sep 30, 2012

We had a wonderful experience! I would recommend this dealer to everyone!

SusieQ

Sep 28, 2012

I communicated with John Adams via w'site before coming. He could not have been better to deal with: courteous, friendly, RESPECTFUL! He worked with me to get what I wanted at the price I needed. No pressure to buy-up! Will definitely think of Bill Kay (even tho I live 90 miles away) for my next car. Thanks, John, for elevating your entire profession 10 points!!!

Honda junkie

Sep 22, 2012

I have been a customer for over ten years and have always been satisfied.

Holtschlag

Sep 18, 2012

My husband and I were very happy with our new car buying experience at Bill Kay Honda. Neither of us really likes to buy cars--When I contacted Honda, Donny McGee was helpful, but not pushy. That made a big difference in choosing Bill Kay Honda over other Honda Dealers. Donny worked hard to get a good price for us on our trade-in, and we felt good about our purchase. Overall, it was the best car buying experience we've had. Very happy Honda owners and we wouldn't hesitate to send friends and family to see Donny.

wtharnish

Sep 17, 2012

Very knowledgeable on the car's features. Liked the straight forward answers. Donny was very professional and I liked the teamwork among other Bill Kay Honda employees.

embroidery ark

Sep 17, 2012

Donny McGee was our sales person and did a wonderful job of striking a perfect balance of sales and understanding our dislike of "the sales hassle" for buying a new car. This was about as painless as it can get and we have a great car to top it off. I highly recommend Bill Kay Honda and working with Donny and the internet sales manager. Thanks again--

Mr. Amazing

Sep 14, 2012

I liked Bill Kay Honda because I could shop at my pace, which is slow. There was NO pressure to make a rush sale, no games the other dealers play. I worked with the legendary Bert Tvrz. I say legendary because any Honda owner I asked, worked with Bert was very happy with their car and with Bert.

jeanobeck

Sep 12, 2012

I really hate car shopping! It is a necessary evil when your faithful vehicle finally needs to be replaced. I was more than pleasantly surprised when I visit the Bill Kay Honda dealership.There I met Donny McGee who actually assisted me in a positive manner with my car purchase. He was professional, knowledgeable and courteous. Donny took the time to explain completely all the features of the vehicle that I was considering including many safety features that Honda has that I was unaware existed.The opportunity to take the car out for a real test drive without someone over my shoulder was appreciated. There was no pressure or hassle from Bill Kay Honda.Once I decided on the vehicle the process of negotiating and finalizing the deal was quick and relatively straight forward.I sincerely appreciate Donny McGees professionalism, product knowledge, and client approach about placing me in the vehicle that I wanted. He went the extra mile to complete the deal for me on his day off.If you want to have a car purchasing experience, that is not painful but fun and hassle free, I recommend that you go to Bill Kay Honda and ask for Donny McGee.

PM60910

Sep 12, 2012

Every single time I'm there they are professional and PERSONABLE. I just stopped in as I was in town and they always fit me in.

Theresa

Sep 12, 2012

We stopped in to take a look at the new CR-V's. We are a previous owner of a CR-V. We loved the 2012 that John had shown us...just the one I wanted and later ended up buying. John was very pleasant and knowledgable about the car. We made a connection. We followed up saying not at this time. A few months later when we were ready we asked for John since we started with him. We always seem to miss him so Bert was our next go to guy. He too was always nice, honest, and again not pushy. He always complimented and supported his partner never throwing him under the bus. He said they work closely together, as a good mentor would say. We shopped around a little and wanted to keep the business local which we were happy that we were able to do that. Bill Kay is truely a family-like business with everyone working together in a nice positive environment. We even met a very nice service man who answered our questions as we looking at the car just prior to picking it up.

Jerry

Sep 12, 2012

Very satisfied. Good job to all at Bill Kay! Thanks.

paul.alxndr

Sep 11, 2012

I had a really great experience with Bill Kay Honda. Colin and Donny were both excellent to work with. The price advertised on the internet was the most competitive in the Chicagoland area, and both Colin and Donny worked with me to get the price that worked best for me. I couldn't be happier with my new Accord SE or the price that I got it for. Colin and Donny were both courteous, professional, and friendly. I'd highly recommend working with them. You'll get the car you want at a price you can afford.

kseimetz

Sep 10, 2012

I came into Bill Kay with a general idea of what I was looking for and wanted in a car. Scott showed me a few different options and I test drove the Honda Civic Coupe and Sedan. He answered all of the questions that I had and didn't pressure me into making a decision. I left that day to think about my options. A car is a major purchase and I needed that time to make the best decision. I came back and knew that I had found the best place to purchase a new car and the best car for me. I had a good feeling when I walked into Bill Kay and that is one of the major reasons I came back. At other dealerships I wasn't treated well and walked away. I came back to Bill Kay ready to make a final decision. The car that I had decided I wanted in the model and color was not on the lot. They were able to locate the exact car that I wanted in a short time. I can only say positive things about my car buying experience at Bill Kay.

msherrell

Sep 7, 2012

I purchased a 2009 Honda CR-V from this dealer and am very happy with the car. I particularly liked:-- They had 90+ photos of the car on their website. I was able to get a good sense of its condition and extras it had by looking at these. I got enough information that I decided to travel from Chicago to Bourbonnais to check it out, and it was in great condition, so I bought it.-- I live in Hyde Park/Chicago, so took the Metra train down, and they picked me up at the University Park station. I could have driven, but this was an easy way to check out the car in person, and helpful of the dealer to pick me up.-- We discovered the front rotors needed turning and they did that for me.Buying a car can be a stressful event, but I felt they did a very good job in making it work well for both of us.Special kudos to my Internet Sales Agent, Alyssa Harrier, for her patience in answering all my questions and making the process very pleasant indeed!

julene.bartelmann

Sep 6, 2012

My husband and I are very pleased with the service we receieved at Bill Kay. We first contacted the dealership because the exact car we wanted was being sold as a demo model. Bert Tvrz is the salesperson whom we had the pleasure of dealing with. It was a toss up between Bill Kay and a different Honda location closer to home, and Bert is the reason we chose to go to Bill Kay. The other Honda dealer also had the vehicle we wanted, albeit our second choice color and not a demo. Even so, the price was tempting for the same car with 0 miles vs. 5k. We could live with the color either way, as long as the price was right. The salesperson I spoke with at the other dealership was friendly at first, but then condescending and short in his answers to my questions. I realize my questions and concerns may have been redundant, but bottom line, I'm the customer and should be treated with respect. Bert was friendly, patient, and helpful, both in our initial contact via phone and email, and once we met at the dealership. We dealt with Bert and also Brent Kurtyak, and both were an absolute pleasure to deal with. We highly recommend Bill Kay Honda.

JLouvar

Sep 5, 2012

I have to commend Bill Kay Honda and the Employees that I worked with on the recent purchase of my new 2012 Honda Civic. I was very impressed with the customer service/sales that Donny McGee gave me!! I was very indecisive on a few vehicles, but wanted to be very cautious being a recently new single mom. I was nervous and wanted to do the right thing. Donny has the patience of a saint as I told him a few times. He followed up with me and was very attentive to my concerns. He and others, Scott Sperro and Peter Pishos stayed late a few nights for me becuase of my busy schedule. I even want to mention the car porter guy because he had to stay late Im sure also. Never caught his name, but I do appreciate him gettng my new car ready so late. Everyone made my experiance extremely comfortable buying my second brand new Honda Civic!! I love it. I love the technology, the gas mileage and the best of all my Sunroof! :) I am absolutley loving my new vehicle!! I will definately send others. I already have recommended you to my friends that have liked my car. I look forward to servicing my car there! You guys are fantastic!

Vernon

Sep 5, 2012

Excellent sales and service. Great experience when purchasing with Bert and Scott. As well with the service dept when vehicle was in for accessories .

John Jr

Sep 1, 2012

We recently dealt with Bill Kay on a used Mazda. My wife and I had a very pleasant experience. Sales staff was knowledgable and treated us to with the utmost respect. We would definately return for another future purchase!!

lp1234

Aug 30, 2012

It was a wonderful experience buying my first ever new car at this dealership. I traveled more than 250 miles from my place to buy the car and I was not disappointed at all. They offered the best price in the area and quick processing of the purchase. I found that Bill Kay Honda is highly reliable and they just do what they promised over the phone without any surprises and I am highly impressed with their customer service. They don't put any unwanted pressure to purchase extras along with the car too. I highly recommend considering this dealer for all your Honda car purchases.

alan y

Aug 29, 2012

I am a customer who has purchased dozens of vehicles and I greatly appreciated their honesty and straightforwardness. Since I usually walk out when I run into a dealer who tries to low ball you or hides the "extras" until you get there, I was pleasantly surprised when I didn't run into those types of high-pressure tactics that so many dealers used. As a result, I bought this vehicle over the phone and when I got there, the price quoted was the actual price. As far as getting the deal done, they went out of their way to take into account my needs. As an example, I was trading 2 vehicles for one and when I brought the first vehicle into the dealership, they provided a ride back to my house to pick up the second vehicle (a distance of about 35 miles). All of the customer service type of services provided by the sales consultant were first rate, freindly and informative. I would certainly recommend Bill Kay to anyone wanting to purchase a Honda as well as Alyssa and Brent as the people to get the deal done.

Skuff

Aug 23, 2012

They scheduled my first visit around my schedule . It was explained to me of the need to change from the break-in oil to the regular oil and the reccomended tire rotation at 5-6000 miles to get the most wear of my tires. I was very satisfied with my visit and service.

Insight

Aug 21, 2012

Whenever I take my car in for routine maintenance, I get just the necessary work. The service crew never pressures me into work that is not necessary. Because of this professionalism, I will keep coming back!

djone16

Aug 19, 2012

The entire staff was very professional and assisted us in finding the right car for us. I would definitely recommend this dealership for the quality service that they provided. They were very helpful in assisting us with knowing exactly how the features on our car worked and advised us to stop back anytime we had a question. Excellent experience!

csintic

Aug 14, 2012

Scott and I emailed back and forth before I came in - he was always very quick to respond. I test drove a few cars with my young children and he was very accommodating. When I came in to purchase the car, Brent worked with me on the lease options and gave me plenty of time to make a decision. Scott handled the paperwork quickly and had me on my way around lunchtime. It was a very pleasant experience; great staff; great car. I am enjoying my new Civic!

castilloatty

Aug 12, 2012

I needed a new car quickly. Donny McGee was able to meet all me needs in the time requested. I had to do most of the work over the phone because of my job and Donny was able to work this way. When I did go to the dealership, he had all the paperwork and the vehicle ready to go. I was in and out in less than an hour. I love my new car and the experience was great too. Thanks Donny!

jackbower

Aug 12, 2012

I was very pleased with the service I recieved from Bill Kay Honda. It seems like the entire buying process is well thought out with no surprises. The sales consultant I worked with was primarily was Donny McGee. Let me tell you I can't recommend him enough he was excellent and strived to provide me with the most comfortable buying experience he could. I drove over 100 hundred miles out of my way to do business with Bill Kay Honda and let me tell you I would do it again. Moreover, when I arrived the teamwork between Donny and Tony was outstanding. I appreciated the no pressure environment and atmosphere as well; as a customer that is very important to my wife and me. Like Donny said the price quoted through e-mail and on the phone was what I paid. I would like to add that I did purchase some detail intensive addon's such as a spoiler, side molding, and door trim; what a flawless job the service department did. If you are like me and live out of town feel confident that this dealership will take care of business just like a customer should expect. Thanks again to the entire team at Bill Kay Honda!!!

marander10

Aug 11, 2012

Alyssa and Brent made it easy to promptly locate and buy our new CR-V, as well as sell our existing car. Thanks to everyone at Bill Kay Honda!

msori

Aug 7, 2012

I had a very good experience at Bill Kay. I worked with Donny McGee and he was very friendly and courteous. They also gave me a great price on the Honda that I wanted. I would definitely recommend Bill Kay Honda and Donny McGee.

lkphifer

Aug 6, 2012

This dealership is top notch. I have purchased numerous (18) vehicles from Bert in the past 15 years. Bert is always attentive and helpful. Pete knows the answers to all my questions and makes the paperwork portion of a sale easy. Although I did not need service this trip, Allan is always prompt and courteous when the service department is utilized. (The waiting area is clean and comfortable.)I recommend the Bill Kay Honda Dealership without reservation. If/when YOU need a car (or service) be sure to go to Bill Kay Honda, Bourbonnais, Illinois.

Skitch

Aug 2, 2012

I had a very good experience at Bill Kay Honda. Salesman Donny McGee was very helpful and friendly and was very accommodating to my requests. The supporting staff was also helpful and friendly and help make for a very pleasant buying experience. I would definitely recommend Bill Kay Honda.

saudkazi

Jul 31, 2012

Wow, what a great car buying experience, I can't thank you enough to Donny McGee for being such a great Sales person. I loved his professionalism, his great attitude, non-pressured sale and extremely knowledgeable of inventory as well as other aspects. It was a no brainer for me to buy my new car from Bill Kay Honda, these guy's treated us with respect, I've got the best price within 500 mile range, great service and I was one happy customer when I walked out of that door. I have bought many cars in my lifetime and almost every time I felt some kind of aggressiveness or tricky sales person or in the end at the financing table, the financing manager would try to pressure you to buy more stuff like outrageous warranty or equipment upgrade or high financing rate...but this was a far from Bill Kay Honda professional sales people. I wanted to also extend my thanks to Brent Kurtyak, I believe he is a Internet sales manager, for giving us a great deal without negotiating and Thank you Peter Pishos for making my financing experience very pleasurable. You guy's make a great team, and I can't imagine buying any future Honda vehicle's from any other dealer...Bill Kay, this is one solid team you should never let go. I have already started recommending few of my friends who are looking into buying new car through you. In a way, you have impressed us so much so that I have become a walking sales person for you. Thank you Mr. McGee, Mr. Kurtyak & Mr.Pishos for giving us a great car buying experience, looking forward to keeping a long lasting relationship with Bill Kay Honda. S. KaziHigh Dynamic PhotographyWeb: www.hdpimages.comFacebook: http://www.facebook.com/highdynamicphotography?ref=hl773-699-5294

tgolfis

Jul 22, 2012

My wife and I had a terrific experience with this purchase. The salesman Donny was extremely professional and not overly aggressive. His follow-up was great. I also want to mention the closing of the purchase. Peter was outstanding and very professional. I would recommend Bill Kay Honda to friends and family. I visited two other dealerships and made the purchase from this dealer located 50 miles from my home..

westrich76

Jul 13, 2012

I am extremely impressed and satisfied with my recent car buying experience at Bill Kay Honda. I primarily dealt with Donny McGee who was outstanding in every respect. Donny was professional at all times, courteous, knowledgable and most important - HONEST. I've had several bad car buying experiences in the past and was not looking forward to the prospect of going through the process again. Donny McGee made it easy and restored my faith that there are still honest people and dealerships out there. I had a no-nonsense, no games experience. There was no haggling....I asked for a price and Donny gave me a great one. There was no need for any further discussion. There were no surprises when I got to the dealership. I should also note that I travelled 600 miles to buy my car from Bill Kay Honda, so just about everything was done over the phone or through email. None of the dealerships in my area would even come close to Bill Kay's price. Donny McGee and Bill Kay are first rate. I will not hesitate to use them again in the future and highly recommend them to anyone within 1000 miles of Chicago.

jjphillips4243

Jul 10, 2012

Maybe my best auto purchase ever!! Brent and Alyssa were super to deal with, therewere no surprises, and Bill Kay's price was significantly lower than the orherdealers I had quote thru USAA's network of dealers.. Thank you for making this a memorable business transaction.Jim and Jane

carbuyer44

Jul 8, 2012

The team at Bill Kay Honda, particularly Scott Brinkman, did a great job making the car-buying experience as painless as possible for our 2012 Honda Odyssey. Scott answered all our questions, did not pressure us and went above and beyond making sure we were happy with our purchase. Peter, the finance manager, was great to work with as we have always dreaded talking to finance managers at other dealerships in the past. Overall, we were very happy with our purchase at Bill Kay Honda.

alex and family

Jul 8, 2012

just bought a 2012 honda civic from bill kay honda, and I must say that Burt Tvrz (and I did not mess up the spelling or i dont think at least) who was our sales person was more then excellent in helping us get the car we wanted for the price we wanted. We set up the price over email, and there was no haggling, just went there, filled out the paperwork, picked out the car we wanted, and we were on our way. I can't say enough about the great price we got which was way better then any other dealer within a 500 mile radius, and we saved probably around $1000 compared to everyone else.... Thank You Again Burt and I hope you read this review, I will give you a great review when Honda calls me also...

urapolu

Jul 2, 2012

They have lived my expectations being very professional right from the day-1. I walked away with my dream car that I was researching since long time. Price quotes are exceptional and everything went very smooth. Appreciate Scott Brinkman for his help and work. Thank you!

Jeremy Coons

Jul 2, 2012

Bill Kay Honda, particularly Bert Tvrz, wanted to completely satisfy me with my purchase of a 2012 Honda Accord. Their primary focus was pleasing me; not making the most profit they could from my purchase. They did not want to haggle a price with me, but were instead straight to the point with a great offer! I would definitely recommend this dealership to anyone in the market for a Honda.

mkamr

Jul 2, 2012

I had a fabulous buying experience buying my 2012 Honda Pilot from Bill Kay. Don Mcgee, John Adams and Peter (finance) were the people I dealt with during the course of this purchase. They were all very professional to deal with and their price was very competetive. I will definitely recommend them to anyone, any time.

bottoms22

Jun 28, 2012

I had an excellent experience at Bill Kay Honda. I worked with Colin on a used car and was in and out of the dealership with a car in less than 3 hours. I did all my research online and made an offer and Colin made the deal work with no hassle whatsoever. This is my 5th car purchase and was by far the best experience I have ever had with buying a car. Everyone at Bill Kay was kind and respectful. I felt comfortable and excited that I got a great deal on car. 1st Class dealership!!

toodre

Jun 25, 2012

I went to Bill Kay to get my first brand new car.Me and my family had a great experience.The Accord is a great car.Great People at Bill Kay.

tkjansto

Jun 24, 2012

This was the most pleasurable car buying experience we have ever had!! We did not know what to expect as this was our first "foreign car" experience. Donny was so helpful right from the moment we got there. We saw the car on the internet, made the call and Donny answered, when we arrived the car we were interested in was right out front waiting for us. Donny was so kind and polite, extremely friendly and above all professional. Our successful sale would not of happened without the help of Tony (sales manager) and of course Peter (finance) and the "above and beyond" service they both provided. We never felt any pressure by anyone of these gentleman, they all listened to our concerns and thoughts. I am very happy to say that we are the proud owners of a Honda Pilot!! Thank you to the fine team at Bill Kay Honda!! We will recommend you to anyone who asks!!! Tony & Kim Jansto

Cyndi A

Jun 21, 2012

Best car shopping experience that I have ever had!!!! Staff was friendly, patient and had an eye for detail. No pressure at ALL. Donny MeGee was excellent in his salesmanship and his genuine concern that every aspect of the sale was effortless, smooth and fast! Would definitely recommend Donny and Bill Kay Honda for anyone looking for a new or used car. Donny will now be our car salesman for life! Peter Pishos, Finance, was very thorough in making sure we new what we were signing, explained everything and was very patient with us. And Tony Senor, Sales Manager, gave us a tremendous deal on Honda's extended warranty. (which I would also recommend highly) Over all experience - definitely 5 stars from start to finish. Don't hesitate to buy a car from Donny at Bill Kay Honda. You won't regret it!

ochoajrroberto

Jun 13, 2012

I drove 70 miles to make my purchase after a long research before my purchase of a 2012 Cr-V. I was very pleased with the service provided by Don McGee. He was very professional and helpful and made this car buying experience worth of my time and drive. I will definetly recommend this dealer as it has great prices and outstanding service. Thanks Donny!!!

RWB3777

Jun 10, 2012

This was my 5th purchase at this dealer and would go back again and again. Very friendly and fair.Nice inventory of cars to choose from.

mcasa888

Jun 9, 2012

We really appreciated the way we were treated when we purchased our new vehicle. Alyssa was very patient with us and there was no pressure to buy like at other dealerships. We love our new Honda!

Tedwards923

Jun 7, 2012

We had a no hassle sale. Salesperson was very patient and it was a no pressure sale. Price was very reasonable and right where we wanted to be.

jtm440

Jun 3, 2012

I would rate Bill Kay Honda in Bourbonnais Superior in all respects. Bert Tvrz is a knowledgeable, efficient, low key sales person who answers your questions, presents price options and lets you make your own decision. There is no typical "Let's Make a Deal" atmosphere with some "Greaseball Sales Manager" usually named Tony presuring you to sign on the bottom line today before the prices go up 10%!!! I could tell from my price due dilligence that the price I was offered was very fair and I didn't have to fight with them to get it down to something reasonable. The aales process is orderly and well organized. I've purchased three cars from Bill Kay in Bourbonnias and had nothing but positive experiences. The Service Staff, especially service writers Alan and Nick are outstanding and work to meet your every need. Overall a very positive place to do business.

ephrem310

May 27, 2012

Alyssa was very professional and if she didn't have answer to our questions she found out and came back to us. She did not pressure us. She just gave us the information we needed to make out decision to buy the Honda Hybrid. Great Job!

toxboy

May 23, 2012

I just bought a 2012 civic LX - I like the car a lot. Donny was very friendly and helpful.I hate buying cars, but Donny made the experience manageable.

LindaCarol

May 20, 2012

This is probably the best dealership I've ever gone to. I didn't deal too much with Brent Kurtyak, but I wanted to say that he was very prompt in responding to my request for an internet price quote. He seemed like a welcoming, friendly guy when I met him. Bert Tvrz is a great salesman. He is very helpful. When I was about to depart with my new vehicle, he took the time to explain all the controls, etc. He didn't try to rush me or anything. He's very knowledgeable and friendly. Peter Pishos was very good in handling the financing part of my transaction. Like Bert, he's also very knowledgeable, helpful and friendly. I don't know what else to say except that you have a great staff. Keep up the good work!

balockw

Apr 27, 2012

I HAD A GOOD EXPERIENCE AT BILL KAY HONDA. THEY WERE HELPFUL AND UNDERSTANDING. I WAS RUSHED ON TIME AND THEY UNDERSTOOD THAT AND DID THE BEST THEY COULD. THE ONLY DOWNFALL WAS THAT I WAS THE ONE BUYING THE CAR AND NOT MY BOYFRIENDS MOM AND I FELT LIKE THEY WERE TALKING/EXPLAINING THINGS TO HER MORE THAN ME

John Darlinger

Apr 25, 2012

Bert, followed us through out the whole process. The reason we went with this dealer was because Bert kept following up with us. What he told us came true with pricing and so on. Our CR-V was ordered and he not ony found it but kept us up with information on the status of the vehicle. My wife commented Bill Kay Honda "felt more like a family thing" than a buisness thing. We will try to use the service department in the future becaus we don't think we'll be "pressured" to to something that's not needed.

jsdavis1

Apr 18, 2012

We have owned 3 Hondas in the last 20 years, and so we were looking to compare Honda to Toyota for our next purchase. Although we were very interested in a Toyota with 50 plus mpg, we were very turned off by sales staff at three dealerships in Joliet, Bourbonnais and Naperville. Very few deals and some even were very pushy and critical about Honda, which is poor business in my eyes. Both brands are fine brands! We love our Honda dealership in Bloomington, but it is no longer close enough to get service done easily, so we decided to look closer. Joliet Honda was a very good choice with nice salesman and service was good as well, but after visiting Bill Kay in Bourbonnais, we were impressed with the bright shiny dealership, staff and especially the respect given to us for our weeks of research and knowledge of what we wanted in a car. Alyssa Harrier, was a young, energetic, open-minded saleswoman who listened intently and gave some interesting suggestion. We decided to buy an Accord rather than our standard Civic since the deals were great right now and they came down even more for a frequent buyer and well-informed client. Give this dealership a try! I know the service department will also meet my expectations since one of the technicians is a former student!!!! Kudos to Bill Kay!

makaur

Apr 16, 2012

We had Collin as our sales person,he is a very friendly and understanding sales person. I would highly recommend getting a car from him. He knows what you are looking for and does a great job! Thanks you Collin!

Kapman

Apr 7, 2012

Thanks to Brent and Colin this has been my best car buying experience ever. Brent gave me all the pricing information over the phone. So, I knew exactly the total price of the vehicle before traveling 60 miles to purchase my new Civic. When arriving at the dealership Colin had majority of paperwork was ready for us to sign and the vehicle was ready within 30 minutes. This was our time first dealing with Bill Kay Honda and we have no complaints at all. Because of the ease and pleasant experience, I would be likely to return to purchase vehicles in the future.

D.Danhour

Apr 6, 2012

I focused our auto purchase via the Internet. My first contact was Colin Shepley that responded to an email that I sent him regarding an auto that showed up in their inventory at their web site. Unfortunately the first auto I inquired about had sold the night before. While I narrowed my choice of dealers predicated on the most choices of cars I was interested in I found that Bill Kaye Honda had the largest selection of cars that fit our budget. I also found them to be the most responsive in comparison to other dealers I made contact with. Oak lawn Honda's follow though was good as well. Colin Shepley followed through via email and telephone so well that it motivated me to make the drive 50 miles of where I live to check out their auto selection.I found the people I dealt with there to be responsive to our inquires about various cars. Colin assisted us in test-driving 3-4 different autos and was knowledgeable with answers of questions we asked about the various cars we test-drove.While we initially were shopping for a pre-owned auto we ended up with a new 2012 Accord because of what we considered a price that met our budget criteria and a price lower than other dealers we made contact with.The people we met at Bill Kaye Honda made an excellent effort to satisfy our auto purchase. We are completely satisfied.

teenajean

Apr 2, 2012

Wonderful service, wonderful prices! There was so many other people there as well which shows its a good place to be! Everyone helped us, they were all so friendly and overall awesome!

pamiller

Mar 28, 2012

I purchased a new CR-V, and found the experience to be mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that was also positive enough to try them again. I asked area dealerships for a quote for the car I wanted, and Brent and Pete and the service manager all contacted me back via email, which impressed me. The other dealerships did not seem as interested. Brent gave me the best internet price, and I was happy to find the exact car that I saw on the internet when I got there a few days later. Max was my sales guy, and in more than 40 years of customer service, I have seldom run across someone so easy to talk to, and yet determined to be sure I am satisfied with all aspects of my purchase. Max has gone over and above to deliver for me, and I am very appreciative. Buying a car is usually a stressful and tedious experience, in my view, and all three of these gentlemen made the process as smooth as can be. I always dread the part with the finance guy, but Pete was friendly, efficient, and also extremely customer-focused - all qualities I look for when dealing with any business. I definitely would not hesitate to recommend this dealership to anyone.

carriesmith2201

Mar 20, 2012

I have shopped 3 dealerships in the last 10 years or so, 3 out of 4 purchases were at bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happy with Donny's stellar customer service and Brent worked wonders for me. I would highly recommend this greta group of people.

MrBadWrench

Mar 17, 2012

Went in to look at a used car with an asking price of about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty company was over $500 higher than at 2 other competing dealerships. When I asked for a discount off sticker price the salesman told me "You can leave now" and pointed at the door. Will NEVER buy a car here.

nancgom14

Mar 12, 2012

They helped me find the right car I wanted. Both employes were very nice and friendly. When I picked up my vehicle it was very sharp and with license plates ready to go :). Highly recommended dealership. Also if I have any questions they answer or call me back ASAP. I loved my purchase thank you very much Bill Kay for your help very satisfied :)

hocashee

Mar 7, 2012

I bought a new Honda Civic from Bill Kay Honda via the internet. Brent Kurtyak was quick to respond to my every question and set the price for the car. The price was by far the lowest(about $700)I had seen within 300 miles. All of the transaction took place on the internet except for two phone calls. When I arrived to pick up the car it was ready and waiting inside the dealership. Bert was also waiting (It was his day off but he came in). He patiently went over the Civic with me explaining everything I questioned him about. We then did the paperwork, which was quick and courteous. Brent joined us and we talked about Hondas and how easy it was dealing with Bill Kay. They kept offering us coffee and beverages. The overall experience was better than great. I got an excellent price, the exact vehilce I wanted, Brent and Bert were fun to deal with, and I was in and out in less than two hours. I would highly recommend Bill Kay Honda and Bert and Brent to anyone looking for a great car and great deal!!!!!

cforth14

Mar 4, 2012

My experience and Bill Kay Honda was amazing! I was a first time buyer age 24 good credit history! No other dealership and I had been to at least 8 would even consider listening to my requests of what I wanted price, style of car etc. Not only did Scott my salesman come out in the windy bluster snowy cold to greet me, he really listened to me. He was able to bring me to a price per month that I felt comfortable with. Very friendly and honest salesman, Scott really just wanted me to leave Bill Kay that day happy and satisfied. After Scott finalized pricing per month the Business Director Peter was able to bring me down about 8% on my interest rate! He also was very informative and helpful, he wanted to really make sure I could save as much money as I could! For the first time buying a car at 24 years old this kind of customer service in a dealership really left me leaving happpy and completely 100% satisfied! I would recommend this dealership to anyonePurchase was a 2005 chevy cobalt 2dr fully loaded!

Shea123

Feb 26, 2012

We were very pleased with our serves and would use Bill Kay again! We got the best price on the car we were looking for.

KRO

Feb 15, 2012

I traveled 80 miles to this dealership because they were the most responsive one after I contacted several by email about my sudden need to buy a replacement car. I am definitely not a fan of the whole car-buying process, but, I must say that this particular dealership made this a very positive experience. Donny McGee was friendly, easy to work with, and very very patient. Brent Kurtyak (Internet Sales) was awesome too. I will be encouraging people in my neck of the woods (further south down the I-57) to check this dealership out if they are ever in the market for a car.

danlisa

Feb 7, 2012

Donny McGee is a great salesperson!!! He is honest, courteous, and very helpful and not afraid to ask someone else if he does not know the answer to your question. My husband and I have bought a lot of cars in the past and Donny is the most honest salesman that we have ever dealt with. The finance manager on the other hand was too pushy to sell us the extra warrentee that we did not want and did not want to honor the price quote that we had received on an outside source in which the Manager had agreed upon over the phone. We purchased the vehicle for the price on the quote but did not receive it for the same monthly payment even though we were prepared to pay the down payment and other fees that were not included in this particular quote. His signature was illegible and I can not remember his name. We almost walked out because of his pushiness. If it were not for the finance manager our experience at Bill Kay Honda would have been great although we were there on a Saturday afternoon in January and they were extremely busy selling vehicles. But who can fault them for that? That just means that many other people like their product too! Dan and Lisa Maxedon

Donttakecrap

Feb 6, 2012

Would recommend calling the dealership to confirm details of the online vehicle description. Options listed included heated leather seats (front & rear), moonroof, delayed front headlights, mirror turn signal indicators, etc. When we arrived to inspect the vehicle, none of these options were present. Pointed this out to the salesman, but no explanation given as to the discrepancy. Unsure if the description was downloaded from a website without confirmation by actually looking at the vehicle or a dealership tactic. Do your homework on NADA.com for trade-in value and stick to your price. In our experience, we did our homework and didn't budge from this number; eventually our trade-in price was met. Ultimately bought another vehicle here with some but not all of the features. High-volume dealership and waited over 45 minutes to speak with the finance director and finalize paperwork. Would recommend additional finance personnel. NOTE: Multiple auto dealership in immediate area. Don't hesitate to make it known that you're looking elsewhere. It's a strong motivator!

jubilada

Jan 28, 2012

We found this dealer using a price quote through AMEX. We spoke with Coin re the type of car we wanted (CRV EXL). Colin found the car, had it delivered to this dealership and it was just what we agreed with a minor option we had not requested. While we were prepared to finance with a bank, we received a better rate with this dealer. There was no haggling nor hassle. Colin explained thefeatures on the vehicle and was very patient in answering our questions.We would highly recommend Bill Kay and Colin.

cnicklas16

Jan 25, 2012

the staff is friendly, i would be happy to buy another car or truck from bill kay the sales guy Donny was great to work with he was more than willing to looking in to everything for the customer or my self

racefans

Jan 19, 2012

We have always had a great experience with Bill Kay Honda in Bradley. This is the fourth vehicle we have bought from Bert over the years. He is very professional, friendly, and more like a friend than a salesman. We also dealt with Pete and he also was pleasant to work with. I have also dealt with Alan in the service department for oil changes etc. and he also is friendly and professional. They will take care of you if you have any problems or just planning on buying a vehicle. I would highly recommend this dealership. I have developed a trust with them over the years.

stacy wright

Dec 27, 2011

The service I received at the dealership was exeptional & Donny McGee was very professional & helpful. I would definitely recommend Bill Kay & especially Donny to any of my family and friends who are in the market for a purchase.

No Honda from here

Dec 12, 2011

We were so far apart on the price,I felt insulted.I buy a lot of cars,but NONE will be from Bill Kay Honda!!

Dave&Tish

Dec 12, 2011

Do you want to have the best vehicle buying experience ever? If you do, you must visit Bill Kay Honda In Bourbonnais, Illinois. Wife and I have bought a lot of vehicles in our lifetime,(Mostly Classic cars, as we never liked a high pressure Saleman trying to sell you something you did not need) we can tell you with complete certainty that Bill Kay Honda is, without a doubt, the best place to do business! For new and used vehicles you'll be treated like royalty as soon as you walk into the showroom.. Our salesman, Donny McGee, And Brent Kurtyak (Internet Sales) bent over backwards to get the vehicle we wanted and even went so far as to work tirelessly for acouple of days to get the best price they possibly could for us. All in all, when it comes time for us to make a future purchase or to recommend any new or reliable pre~owned vehicle to family and/or friends we know without a doubt that the team at Bill Kay Honda will be at the top of our list!If you're in the market for a vehicle and reading this review we encourage you to stop by Bill Kay Honda and talk to Donny McGee and/or Brent Kurtyak ...They'll hook you up for sure!Thanks Guys.Happy Holidays..

Hacked

Dec 10, 2011

I would caution using Donnie McGee when buying from Bill Kay Honda and perhaps even caution using that dealership if this is the way they operate. was shopping for a specific model of used vehicles the other day and found two on the Bill Kay lot that I wanted to inquire about. I knew my price range and asked the salesman what the prices were for those two vehicles. Mr. McGee replied that he could only give me that information if I first gave him my phone number and email. I said I wanted no follow up contacts. He assured me that he would and even said he typed "no contact" in my listing. The prices were $10k too much. I knew I wasn't interested as I couldn't afford that. I left. In the last four days I have received four emails and one phone call from Mr. McGee. If this is what "no contact" means to him, I wonder what other assurances might mean. "This car is a one owner vehicle" "This car has had no accidents" "We have given it a thorough check and find it in good working order". It is hard enough buying a car and feeling like you received a fair deal. Having a salesman that won't keep his word makes it tougher.

Dave Puent

Nov 23, 2011

The integrity, quality and knowledge of the salesmen, the discounted new vehicle cost, the trade in value, previous purchase history and experience, quality of the service department and dealership access convenience all contributed to my exceptional quality ratig! The no tag team pressure approach to selling a car was refreshing!

ashline28

Nov 21, 2011

Bert has always gone above and beyond what a salesman does at other dealerships from our past experiences. He is very knowledgable of the complete Honda line. Bill Kay Honda has a very comfortable environment to purchase a car, as well as a very good service department, Alan has always been very helpful.

teri.bruck

Nov 9, 2011

We had service that was excellent.. we went in wanting a certain CRV and in four days we were driving it out of the showroom. Everyone we worked with was great. Our salesman, Donny was fairly new, but he was able to get the answers my husband wanted.When I was time to buy our new vehicle we knew we would be back to Bill Kay Honda.

KellyZap

Nov 5, 2011

I couldn't have asked for a better experience. Brent and Ed were amazing, friendly, professional, and caring. Thank you guys for everything you've done. Thank you.

BurchP

Nov 4, 2011

I had a problem with an oil leak on my 2011 Pilot - turned out to be a loose oil-pan bolt. Unfortunately, most of the oil leaked on my garage floor. It only took one phone call for the Bill Kay staff to jump into action. Nick never hesitated... he and AJ came to my home with a courtesy car and completely cleaned the spill - at 7PM. They took my Pilot for service and had it completed the next day. My Pilot - and my garage never looked better. I was already proud of my Honda, and was very happy with Bill Kay Honda, but these guys confirmed that confidence and I will recommend this dealer to everyone.

StephyGriffith

Oct 25, 2011

I had a great experience at Bill Kay today. I had not been back in almost 9 years and was dreading going, but it was a unexpectedly pleasant. I would recommend Bill Kay and the gentleman that helped me out today to anyone thinking of getting a new car in the Kankakee area and beyond, The service is worth the drive if you are a little further away. This was my 2nd purchase at Bill Kay and I think I will keep making the good decision to keep my business where it is appreciated!

cdframe

Oct 23, 2011

Have had the opportunity to work with several Honda Dealers in Illinois over the past eighteen years and Bill Kay Honda of Bourbonnais provided the best service and overallexperience of any others visited. The sales staff were a pleasure to work with, which offered a refreshing change of pace during the buying process. That, in itself, easily set them apart from the rest of the pack. Furthermore, I have a Honda dealership located 10 minutes from my home and I would rather drive the 1.5 hours to Bourbonnais just to work with the people at Bill Kay Honda.

ASanyal

Oct 13, 2011

We had an amazing experience with Bill Kay Honda. I was actually shopping around and made a call to this dealership to gauge an estimate of the discounts they were offering on Odyssey. Happened to speak to Collin and was struck with his professionalism in handling all my questions. Drove up to the dealership which was appx 100 miles away from my home and was really pleased with their courtesy and professional service while test driving couple of vehicles. Apart from getting a good deal on an Odyssey and an offer for an amazing deal if I buy a second vehicle the same day ....I really ended up buying also a Civic EX on the same day. I would recommend this dealership to anyone interested in purchasing a Honda (whether new or used). Thanks Collin and Peter for all your help.

rambler37

Sep 30, 2011

Bill Kay Honda and specifically Bert Tvrz, were recommended to me by a friend. The recommendation was well deserved. Bert was very pleasant to deal with and not at all high pressure. He was very patient explaining to me the function of the various features of my new vehicle with which I was not familiar. The entire staff at this dealership was very friendly and accommodating.

sncc3

Sep 26, 2011

Almost did not go to this dealer due to negative comments (at that time there was not any positive comments). I decided to give them a try though because they were the only dealer that had the vehicle (white Honda Si) I was looking for. I am so happy I gave them the chance! Right from the start Colin was friendly, helpful & did not use any pressure tactics. He was also forthcoming on the price of the vehicle & what I would get for my trade without trying to employ the typical dealer numbers game.When it came time to visit Tony in finance, he was also very friendly & knowledgable. At no time did Tony try to sell me anything I didn't want.I would highly recommend this dealer to anyone looking for there next Honda!

Princesa

Sep 20, 2011

I have bought six cars here and it gets better every time. Bert takes the time to explain everything and is always available to answer any questions after the sale too. Alan,from the service department,has always gone above the norm for any service that was needed. Both men have always been very nice and generous with helpfull advice. I wouldn't buy a Honda from anywhere else.

steven01

Sep 15, 2011

i was shopping on intenet to save time and after a lot of looking I found (2) vehicles I was interested in driving. I called dealership to ask about pricing and was immediately sent over to internet salesperson, Brent. He answered every question I had and then I asked him if I would be able to try the vehicles out within the next hour. when I arrived 45 minutes later, the two vehicles were waiting for me to look at and drive, which I did. I know what I want when I see it and do not like to bully around about pricing, so I gave Brent my bottom line, which matched the internet price and my trade-in. Within one hour total I was driving my newly purchased vehicle and will definitely go back for anothr purchase with Brent. This is my 46th car purchase and I have dealt with just about every dealer in from chicago to Bloomington and I have only gone back to two other dealerships twice to purchase again, I am adding bill kay and Brent to my top three list.

pdermody

Sep 12, 2011

Our whole experience with Bill Kay Honda was the best we have ever encountered when purchasing a new vehicle. We never felt stressed or pressured to make any "on the spot" decisions and any questions we had were answered. Every thing from test driving the vehicle, coming to a mutual agreement on price of new car and trade in, to the financing went very smoothly. We will definitly refer Bill Kay Honda to friends and family.

clang

Sep 12, 2011

This is the third used vehicle we've bought through Bill Kay, and each time has been pleasant. Bert has been with this dealership for a while, and his level of service is top notch. Keep up the good work!

jasondunkel

Sep 7, 2011

I purchased a new Odyssey EX-L RES after seeing their low prices online. I had to place a deposit on the vehicle and wait a few weeks for it to arrive. I live in Tennessee so I also needed to make travel arrangements once the vehicle arrived. Brent was great to work with and he did a good job of communicating with me on the possible delivery date. Once the vehicle arrived we drove up to Chicago and the dealership had someone pick us up from the airport. We arrived at the dealership and the car was exactly what we expected, the staff was friendly and the deal was completed and we were on our way in an hour. I read some other reviews that were contrary to mine; so maybe deal with Brent if you want to be safe.

DLW66

Sep 6, 2011

We were shopping for a quality used car for our son to take to college. Bill Kay had a 98 CR-V on the lot for a fair price. Working with Colin Shepley, we were able to negotiate a price that was very manageable for our family. It was a very positive experience, and Colin's follow-up has been tremendous.

slamore

Sep 6, 2011

Colin was helpful, respectful and friendly. He was patient enough to allow me to test drive 3 cars, then made the suggestion for the Fit, which I loved and bought. It was a good "Fit" for me and I've been very happy with my decision and my new car.

Antero14

Sep 3, 2011

We drove from over 50 miles away to purchase a new CRV from Bill Kay Honda and could not have been more pleased with the entire process. The entire sales experience proceeded in a friendly and effecient way. We were always given the information we requested, including pricing, in contrast to other dealers who simply replied "What do YOU want to pay?".When we have had the occasion to bring one of our vehicles in for service we were also extremely pleased with the entire service staff. One thing that specifically impressed us is that we were always given a full explanation of what needed to be done. This process started with a test drive with a technician to assess the problem. Then the work was done quickly and at several points we were given updates and shown parts that needed to be replaced with an explanation of why this was necessary. We would highly recommend Bill Kay Honda. We intend to return to this dealership in the future for service and the purchase of a new vehicle.

jeanbean

Sep 3, 2011

My husband and I found our experience at Bill Kay very pleasant. We purchased 2 vehicles and it was absolutely the smoothest transaction. Colin was a pleaure to work with. He knew the product and was able to answer all our queations.We returned 2 weeks later to inquire about some accessories and Colin made a point to approach us and ask how our new cars were. We have been to Bill Kay previoulsly for service on our Honda Accord , so we wanted to purchase from them. We were impressed with the dealership, but we were most impressed with Colin and his pleasant personality. He was not pushy and that was refreshing. I would recommend Bill Kay Honda and Coin to our family and friends. J. Hillyer

kathyvpm

Aug 29, 2011

I recently purchased a 2012 Honda Civic from Bill Kay Honda; this was my 4th new Honda purchase from them in the last 4 years. I couldn't ask for nicer and more honest people to deal with. They have always treated me with respect, given me very fair pricing and have gone out of their way to make the purchase process seamless. I have also had my vehicles serviced at Bill Kay Honda and everyone from the service writers to the service diretor have been cordial and very professional. I have even taken my older GMC Yukon there for service and was very pleased with the outcome of each and every visit.Without hesitation I would recommend this dealership. In fact, I sent my sister-in-law to Bill Kay Honda, where she purchased a new Honda CR-V. I also sent my dear friends there and they have now purchased a new Honda Pilot, used Honda Accord and another used vehicle from them. I should mention that these people all live over 50 miles from the dealership and they too are extremely pleased with the service that they have received from the staff. They've both mentioned that they have never had an easier time buying a vehicle and would also recommend Bill Kay Honda to their respective family and friends.

Robertd9

Aug 22, 2011

I quoted for a price for 2011 honda odyssey on the internet they gave the final price as 35000 out the door with 10miles on it. I traveled all the way from PA and when I reached there they changed the car and asked me to pay 35500 with added feature on the car and I was asked to get out if I am not buying the car. Donny Mcgee and Tony from finance are the persons who don't know to talk to customers. Please, my friends if you no choice have to go them and talk to them you will know what I am talking about. You can personally experience or you can listen to me. DON'T GO FOR THEIR INTERNET PRICING THEY ARE CHEATERS.An intelligent person learns from others experience and an dumb person learns from his own experience like me. Please decide for your self.THEY ARE CHEATERS!!!!!!!!!!!!

uiuchondaseeker

Aug 20, 2011

This dealership is very rude and unprofessional. I went there after getting an internet quote. The guy showed up after 10 min and he started saying that the price was fixed which is kind of insulting. He was dealing with 3 customers at the same time and kept me waiting for another 10 min for test driving. Being frustrated, I decided not to take any test drive. Honda should revoke dealership from these assholes.

jrshoemake

Jun 17, 2011

Called on an internet price for 07 Mazda5 listed with Bill Kay Honda. Price was more than I wanted to pay and they were unwilling to drop rate at all. I chose not to buy and 4 days later was contacted by the sales rep to deal with repricing. They took a few days to get where i wanted and after I placed the money down, they treated us like crap. They answered calls rudely and when I requested the manager, the manager sent someone else to call me back. They origanaly were going to accept a certified check from Navy Federal Credit union and after we flew half way there they texted me in the airport saying they would no longer accept my certified check today because the manager didn't want too so i should turn around and go home if I didn't want to finance the car with them. The plane ticket cost $750.00 and we were already half way there. When we arrived, they weren't going to even let us test drive the car and were angry when we asked to do so. They were in a hurry to get us to sign and get out. The service was horrible and the management sucks. I will never get a rig from them again. There was no auto manual in the car and they didn't give us the floor mats that came with the car. Piss Poor if you ask me.

zmandunk4

Feb 1, 2011

Looking to purchase a 2011 Honda Pilot EX-L RES. Saw the online ad and the "Internet Price" was a little over invoice (roughly 34,400)on the Pilots I was looking at. One was a dealer DEMO and stated to "call for price". I was out car shopping and decided to stop in and inquire about the price on the DEMO. Walked in and saw some old guy sitting behind a desk staring at me. Without a "hello" or "may I help you" I inquired about the price of the DEMO. Old guy says, "Like 35,000 or 36,000". So I inquire as to why the exact same new ones are less than the DEMO? The answer? "Well then buy a new one!" as old guy turns his back and walks away. Total time in dealership, 45 seconds. Now I am aware that the DEMOs still cost the dealer the same as a new car, but a little courtesy and customer service is not to much to ask for. I have bought four Hondas from Planet Honda in Matteson and decided to shop around a little before buying number five this time. Big mistake. Stay away from Bill Kay. They act like they neither need nor want your business (which probably explained why I was the only one in the showroom).

HondaFan111

Jan 11, 2010

I wanted to get a quote through from them through a classified ad on ebay, for a 2010 Honda Civic DX-VP Sedan Automatic. Its regular MSRP is $17,915, and its regular invoice is 16,565, however Honda is currently running a $650 incentive. The way the salesman wrote was immediately insulting and dishonest. No greeting, goes right into "I think you are smart enough to know our advertised price is dealer invoice, what we pay for this vehicle. Can't sell it for less than what we pay for it. That is the selling price plus all applicable fees and taxes." This statement is immediately insulting, because he is suggesting I am "not smart" for offering less than invoice, and also a double-lie because 1) dealers do make profits below invoice (if they really didn't, then they would not sell cars even at invoice price, and the legal fine print on many car adds tells you that they can make profits besides price minus invoice) and 2) he is also lying about invoice, which is $15,915 at the moment because of a $650 incentive he wants to keep for himself, invoice = 16,565-650= $15,915. So I told him that Ed Napleton Honda in Oak Lawn sent out an email offering $2,000 below MSRP on Civic Sedans, which for this model would be $17,915-2,000 = $15,915 (the same number we got by subtracting 650 from invoice) and that I had gotten a quote from O'hare Honda through the Drive your Dream autobuying program on carbuyingtips for $15,887. So he replies "why didn't you buy it then?". Again an insulting way to talk to a customer; this statement either means I am lying or it means go buy it there. So i replied that I didn't buy it yet because "I am shopping around for the best price", so he sticks to his lie and says "I'm always amazed at how much people not in the business know more than those of us who are. If you are smart enough to know, then you know it's not good business to sell for less than what you pay for the item. Buy two and sell, me one." sticking to his lie about what the car costs him, and continuing his insulting "you are smart enough" talk.. Needless to say, I never found out what the fees are(pure dealer profit) , but I bet they tag on hundreds more with them.