Used Cars for Sale at Bill Walsh GM Superstore in Ottawa, IL

Brain

Oct 12, 2016

I have brought several cars from Serria motors and have had relatively no problems so me and my wife bought a 2014 Jeep Cherokee in 2014 it has been a little over 2 yrs and 40000 miles later and I go to start the car and nothing battery is dead I get a jump take it to the dealership and the service manager says out of warranty by 4000 miles sorry but I will put a new one in for $224 if u want !!!!!!! Who the xxxx has ever had a car battery die in normal use in two years total bs I will recommend to all my friends never to buy a car from bill Walsh because costumer loyalty means absolutely nothing to them

Bill 33

Apr 6, 2016

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

KarlaSzczygiel

Mar 9, 2014

It has now been over a week since we went in to purchase a new Jeep Cherokee. We were told that someone would be contacting us the next day and still to this day no one has. I guess they are just making too much money to want ours. With our families combined we have bought over 10 cars/trucks over the past few years and sorry to say they have now lost us and our family as customers. I do highly recommend the service department though, they are the best!

pra252

Feb 6, 2013

I called for a used vehicle (Chevrolet Camaro Convertible). I am from Michigan and the only reason I drove to Illinois was because of the price and the specific color (Yellow) I wanted which I couldn't find in Michigan. Besides the price of the car, everything was very poor. I told him to give at least $50-100 off $28000 just for the gas to drive back and forth, but I was denied. Well, he told be he will give me a full gas tank. Now, he had a big advantage knowing I drove 300 miles all the way from Michigan and I wouldn't return without the car. He gave me 1/2 a tank and NO floor mat and the boot cover was missing. Very poor customer service and worst dealership I have ever dealt.

TOMK61

Jan 28, 2013

I called the Bill Walsh dealership about a used Cadillac for sale. I made them an offer that was 4% below the asking price. Jason went to the manager with the offer and his manager said that if I want the car I have to pay full price. Jason also told me that someone else had made an offer for the asking price so if I wanted the car I needed to give them the full price right now. I declined and within the next hour the price of the car on the website was raised by $1000.00. I guess that other offer was some phantom buyer.

trent.10

Sep 5, 2012

Called to ask about a vehicle, and maybe a possible sale. He was short with me, and I said I sent a email he says 'ok'. When I asked about the trucks condition he plainly said ' the trucks fine' I then asked about dents, he said there's none, but I can see one on the bumper from the pictures, but he didnt tell me that.. I'm 4 hrs away and we couldn't work out a price over the phone so I could bring a check when I came, because I didn't want to drive back and fourth. Mr Lane kept asking me for my banks fax number so he could fax them a bill of sale. But would not tell me what all was going to be on the bill of sale, nor how much. I was very dispointed because I liked this truck a lot but I'm forced to go somewhere else now. I gave the rating I gave it becuase of this phone call. I don't think that the whole dealership is bad. Just though he was rude.

hajdmm

Mar 3, 2011

This is our 5 car purchased from Bill Walsh. We usually deal with Jim Patterson. Michael Zielke was outstanding and did a great job taking time with my husband and I along with our 3 children. I will continue to refer business your way. We wouldn't purchase a car from anywhere else!!