Used Cars for Sale at Blue Springs Ford in Blue Springs, MO

Sam b

Oct 25, 2016

I have purchased 4 vehicles from Blue Springs Ford and they have an amazing staff that is willing to help you find and meet your vehicle needs. Sandy has helped me with more than one of my purchases and is dedicated to getting the right vehicle. Service department has always been willing to help and when something isn't to be expected they help to answer questions.

Sam B

Oct 25, 2016

I have purchased 4 vehicles from Blue Springs Ford and they have an amazing staff that is willing to help you find and meet your vehicle needs. Sandy has helped me with more than one of my purchases and is dedicated to getting the right vehicle.

Marvin H Brush

Oct 13, 2016

My daughter was using my car and the engine light came on. I live 2 1/2 hrs away from Blue SPrings Ford but my daughter lives in Blue Springs. I called them and they got the car in that day, repaired it and even called me a couple of times with reports on the progress. Everyone person that I talked with was so friendly and nice. I talked with Wes and he was extremely helpful. When my daughter went by the dealership to pick up a car seat that was in the car, the man in the shop even offered to take the car seat for her and put it in a rental car that she was using. These kinds of things just don't happen very often and I just want all the people at Blue Springs Ford to know how thankful that I am that they helped my daughter in her time of need. Wonderful service, friendly, helpful employees and great service!

LESLIE L FRANKE

Oct 11, 2016

Blue Springs Ford and salesman Larry Luther placed me in a late model Ford Fusion and I am very happy!!! My search is now over this dealership was able to do what others couldn't, given my credit situation. Blue Springs Ford is #1 with me......Thank You Blue Springs Ford and Larry Luther!!! Best prices in KCMO

David and Joyce

Oct 10, 2016

DOUG AND HAVIER ARE THE BEST SALES ASSOCIATES AND A SPECIAL THANKS TO JACK

Lawrence

Aug 12, 2016

My experience was very well organized. We bought the car pretty -much site unseen from the internet. Communication with salesman was very good. When all our ducks were in a row, we called and told the salesman we would be coming. Half-way into our trip, we even received a call from the dealership to see if we were on schedule. Once there everything followed like clock work. A little wait for the finance manager, but we understood how busy he was at that time. Very good experience. was also impressed with dealership and the community involvement of this dealer.

Monique

Aug 12, 2016

It was amazing, everyone was super nice. Nick though, was to notch, he made me laugh and feel comfortable about my new purchase. He didn't try oversell me or pressure me into choosing my car. I trusted him... and that's why I bought the car from him.

Bruce

Aug 12, 2016

J Williams was our service teck when we went in to get our oil changed notice where someone had scraped our front bumper,it didn't dent it ,it just left a little white paint. Mr. Williams rubbed it out and washed our car for us and we were very pleased with what he did.

Not Happy Customer

Jun 22, 2016

Chase .S. No follow up. No Interest in us when sitting in front of him. No options. No return on email. Same experience the year before with Same salesman and Mngmt. We ended up going to a Near by Ford Dealership and Buying our car. I had reservations about going back and should have listened.

mightyq

Jun 15, 2016

I've been going to Blue Springs Ford for many, many years to purchase and service my vehicles. I won't go anywhere else. Tyson Young is by far the best salesman I have ever dealt with and now is the best sales manager. Everyone in the service department is absolutely top-notch! Mike J. is my advisor but the service manager Ryan J. is always willing to make sure they go the extra mile. Even Chris S., Mark S. and Marnette are unbelievably courteous and helpful. If you go to any other Ford dealership, you are depriving yourself of the best automotive experience that is available in the market today. All of my family's vehicle purchases and service work, will always be done only at Blue Springs Ford!

Mark M

Jun 14, 2016

I brought my Ford Edge in under a warranty recall and the experience was great. I was running late but they still worked me in. The whole staff was friendly and they didn't try to tell me that I needed any extra service. My only issue was that I asked for an estimate to update my SYNC (it requires a dealer update) and they forgot to call me with the estimate. But overall was a great experience.

electricmike_58

Jun 11, 2016

I bought a used F150 in May 2016. The salesman told me there would be a warranty, but when I went to sign final papers, I was told no warranty. After much discussion, the GM agreed to give me a 90 day or so many miles warranty. Right away I noticed a shuddering when I was driving at times, and took it back within a week. Long story short, I have been told it is a bad torque converter, intake gaskets, bad fuel, low fluids, broken hose, etc. and have had to put out $232 of my own money to pay the 50% and the same night...yep you guessed it! It still has a shudder. I tried to call this morning to let them know it was still happening, but there has been NO response. Ivwas told the GM is a super nice guy who takes care of his customers, but he needs to make sure the people working for him are doing the same. At this point, I will warn everyone I know to stear clear.

cdthrasher

Jun 11, 2016

This experience was great!!! No gimmicks or ploowes to get unneeded services, the tech even noticed the first vehicle we brought in didn't need any service.....

Escape Owner

Jun 10, 2016

The young man that I worked with, Jared, provided an enjoyable, non-threatening experience for me. After shopping other dealerships, I came to Blue Springs Ford with a bottom-line price in mind, and the style of car that I was interested in purchasing, Jared worked diligently in meeting this number.

John Barszczak

Jun 9, 2016

We dropped our car off at 06:30 a.m. on a Tuesday for oil change and any recall work. Also, if time an estimate on recent hail damage repair. Our car was the only car inside or parked outside the Quick Lane for work... We called at 4:00 p.m. since we hadn't heard that the car was ready and always pick up on the way home from work. The Service desk said they had been very busy and were finishing up and it would be ready in 15-20 minutes. They called back about 4:30 and said they just got done, the recall work (air bag) took 4 hours. They are just finishing up. They had the car since 06:30 a.m. We arrived about 4:45. No time for hail repair estimate, only if we wanted to wait around til 06:00 p.m. We had elsewhere to go after work, so we declined waiting another hour and 15 minutes. Car had not been washed. I guess we will have to make another appointment either at BS Ford or elsewhere for an estimate on hail damage. Kind of a hassle day.

Bill W.

Jun 9, 2016

I have taken our cars to Blue Springs Ford for service and it has always been excellent. While the wait for an oil change and tire rotation was not long, it was nice to have fresh popcorn and bottle water in the waiting area. They always put the customer first.

Johnny Johnson Vietnam veteran

Jun 8, 2016

I'm in the market for a f150 Harley Davidson 4x4 pick up in the next month or so and your site at Blue Springs Ford on line was helpful. Although I haven't purchased a truck as of yet your staff has reached out to me and answered all my questions and I will be purchasing from them. Thanks Johnny Johnson

truckdriver 41

Jun 1, 2016

While the PU was in the service bay & being inspected the tech found problem with the alignment. I had it serviced at another dealership north of the river(Ray) county & asked them to check the alignment, which I believe was never done as well as rotate the tires never done. I kept going there for service till the warranty was up & you people showed me what was happening that was it for that dealer. Besides that we moved to Blue Springs.

Justhemom

May 25, 2016

I had a great experience buying my 2014 Ford Fiesta. Nick Bundy is a great salesman to work with. I felt no pressure and it was actually fun!

Timothy Haake

May 24, 2016

The folks at Blue Springs Ford were VERY easy to work with and accommodating. If you're buying a new Ford, no reason to look any other place. The folks are very customer service oriented!

kjenkins

May 20, 2016

If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are great partners to purchase and service a vehicle. The Ford F150 that I purchased had defective construction concerning it 4 x 4 actuator assembly and related mechanisms. Through the grueling Ford buy back process Blue Springs Ford lived up to their promises written and verbal. In my buy back experience I had unique opportunity to see first hand the executive, service, sales, finance, and collision departs. All of them exceeded my expectations in a very tough situation.Blue Springs Ford assisted me through the process in a very professional way. Special thank you to Kyle H, Mike J, and Ryan J. Because of Blue Springs Ford's choice to be a partner in my situation rather than just a car dealer I would highly recommend working with Blue Springs Ford on purchases of any vehicles.

JRecker

May 20, 2016

I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in service checked me in and explained the process of a recall when I'd already had the fuel tank replaced several years prior to the recall notice. He was so incredibly helpful and professional and even called me back after I'd left (in well under an hour!) to let me know what their warranty department said about possibly being reimbursed for the expense I'd already incurred. Can't say enough good things about Wes and the whole service department. Including the lovely ladies in the cashier office!

SMK80

May 20, 2016

I bought my Mercury Milan from Blue Springs Ford in July 2010. Since then, I have had my car maintenanced at their Quick Lane servicing center, where I have always had a great experience. I recently had some recall work done, was able to schedule my appointment the day before getting my car into be serviced, received a follow-up call the day the service was performed to ensure that the time still worked, and was able to pick my car up with all repairs fully completed when I got off work. I appreciate the high level of service provided by Blue Springs Ford and particularly Sam Bell who has taken care of me the past few times I've been in.

Otis

May 17, 2016

Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'll return there in future.

Kcvanhorn

May 12, 2016

Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward to our continuing our relationship with the dealership and the staff of BSF.

pjmino

May 11, 2016

We arrived at the dealership to look at a used car. It was a Toyota Camry. Jimmy Sheets came over to us to see if he could help us. He took us over to look at it, and take it for a test drive. By that time we were pretty sure we were going to buy it. We had to go get our older car that we were going to trade in, and it was late on Saturday, May 7, 2016. Jimmy started the paper work while we went to get the car. We finished with Jimmy, and went to see (Rebekah)?, and then finished with Josh Paige. We walked away with the new/used car. I did bring the car back on Monday, May 9, 2016 for a minor repair on a door lock. They gave me a loaner car to drive. They took the car to get that fixed and we picked the car up today Tuesday, May 10, 2016. That was a quick turn around. The process was smooth and easy. I would recommend this dealership to anyone.

Paul Hoard

May 3, 2016

Everyone was wonderful, very professional and took care of all my needs, I will definitely be sending them some business.

Nancy Meyer

May 1, 2016

We have been looking to buy a cargo van that we could convert into a simple RV. Paul Kindberg met up with us and showed us everything Blue Springs Ford had to offer. We really had no idea of all the models and options there were to choose from. Paul work very hard and was very diligent in making sure we knew all about the Ford Transit vans. We did purchase a Ford Transit Connect and are extremely happy with it and all the help Paul gave us. With his assistance and kind patience and all models we had to choose from, made buying this van the beginning of our dream!!! We would recommend our friends and family to go see Paul Kindberg at Blue Springs Ford!!

Donald

Apr 30, 2016

This was a warranty issue on a part that was previously installed. The service manager explained the warranty policy and the repair went very smooth

hayden, don47

Apr 29, 2016

Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hundred.

Donald

Apr 29, 2016

For oil changes I can drive in thru the day without a appointment and the oil change is performed quickly.

Carol

Apr 29, 2016

My concerns were addressed as well as future potential problems. Courteous treatment by all members of the staff that I dealt with.

MegGarcia

Apr 28, 2016

Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly service I received at Blue Springs Ford.

Samantha

Apr 27, 2016

Sandy, who helped me, was great! She gave me options and didn't try to push any car onto me. Allowed me to decide without feeling pressure into one car.

Leilani

Apr 26, 2016

After visiting Blue Springs Ford today, Sandy helped me find the perfect car to fit my needs; price and everything. She was very professional and knowledgeable in what she was selling me. She gave me options and wasn't the "pushy" kind of car dealer. She gave me all the information I needed to make my own decision. She showed me the functions of the vehicle. Sandy gave me an experience that I won't ever forget.

Kevin

Apr 22, 2016

The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take care of that. I didn't even notice. He was super on top of it. I had my car back with in five hours. It had even been washed!!!

Michael

Apr 21, 2016

Clean and quiet waiting area, comfortable seating with a TV, fast service, in and out in less than 60 minutes.

William

Apr 21, 2016

I felt very comfortable shopping at your dealership Larry was very helpful and never pushy like several that we have experienced in our search for a vehicle.

jarhead199

Apr 21, 2016

I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done.

Kcking

Apr 21, 2016

Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure your satisfied.So when you go there to buy new Look up Tim Thompson.

C K

Apr 20, 2016

I bought my vehicle at Blue Springs Ford new in '05. I had a very pleasant experience buying it. The service department is very good as I never have had a problem with them. Occasionally they will try and get you to pay for easy service such as changing your air filter or wiper blades which anyone can do themselves for half the cost but they aren't pushy if you tell them no. However, beware of the used car sales department. I had inquired about trading in my vehicle with the intention of buying a newer but used vehicle for better gas mileage. I had already gotten four other offers for my vehicle including two reputable area dealerships. Blue Springs Ford used car made a laughable offer which didn't even come close to the other offers I already had and wouldn't budge either, so I walked out. If they were willing to screw me on my current vehicle, I can't imagine that they wouldn't screw me on a newer purchase. Then, for the past week, the sales guy has been blowing up my phone wanting to know if I was still interested in selling my vehicle and purchasing one from them. I guess he thought I was kidding when I said I had better offers. If you are going to lowball me, don't be surprised that I won't do business with you! First impressions are everthing.

AmandaRN03

Apr 19, 2016

Loyal customer to another local Ford dealership for 8 years after many frustrations we tried Blue Springs Ford! They were amazing, efficient, friendly, knowledgable...we will never go to another dealership!

AppyMama1969

Apr 17, 2016

My family has always owned Chevy's since Grandpa was a GM employee. My Dad & brother have already made the switch to Ford several years back - I am the last to make the change. I've had my 2016 F350 Lariat for only 2 days now but have pulled my 4 horse trailer with it twice and have used it as a 'truck'. I really like a lot of the features Ford has to offer and they way the truck sits up more than Chevy. I don't have anything negative to say about either my new truck or Blue Springs Ford. At this point, I would highly recommend them both. Check back after a year or 2 and I'll let ya know if I still have the truck and have become a permanent Ford owner :)

Ugochi

Apr 14, 2016

The sales and service center men are very spectacular. They are great about taking care of issues that arise in a swift manner.

Chaprick

Apr 14, 2016

This is the second car that we have purchased from this dealer. The pricing of the new vehicle and value given for our trade was more than fair.Every effort is made to provide for the customer's needs. There is never any pressure to purchased or "fuzzy" math used in the pricing.On both of our visits we have dealt with the sales person Paul Chaples. Paul goes the extra mile for his customers and gets them exactly what they want.Have used their service department and found the people friendly and the service great.I would not hesitate recommending this dealership to anyone looking for a car.

Gary

Apr 13, 2016

painless, called service in advance, spoke with JW, he knew the issue and when I dropped off the vehicle he took care of it and called when it was repaired and ready for pickup

KMF

Apr 13, 2016

Brought my 2014 F-150 in for Quick Change. Service advisor was very pleasant to deal with. I teased him about getting my oil change, tires rotated and a car wash in 20 minutes. He said give it about 45 minutes. I also brought in a new air filter to see how to install it, he said they would be happy to install it and they did. However-- did not get to see anyone on how to get it installed-how many clips, hoses or whatever to get it installed. Waiting area is clean has drinks, pastries, TV, internet access. Dealership cares about their customers.!!

KC,Dave

Apr 12, 2016

We were very pleased with our salesman Paul Chaples we were never pressured or nagged about buying our new 2016 escape .he was very professional, courteous, and explained all the features in detail. We gave him an idea of what we wanted and he delivered . thanks again to Paul .we are enjoying our vehicle. D.b.

Bruce

Apr 11, 2016

J Williams was our service teck when we went in to get our oil changed notice where someone had scraped our front bumper,it didn't dent it ,it just left a little white paint. Mr. Williams rubbed it out and washed our car for us and we were very pleased with what he did.

Victoria

Apr 10, 2016

Our salesman Jake was very personable and easy to work with. He listened to what we had to say and was not intimidating. Very down to earth. Overall everyone we came in contact with was very pleasant. Will definitely do business here again.

Billy

Apr 10, 2016

I was blown away by the experience I had with you! I didn't purchase my Ford through you but I was treated like I did. I was told by another shop I needed a $4k repair, you fixed it for well under $1k. My car was also ready two days before you said it would be and much to my surprise my car was detailed when I picked it up. I probably had the the award for the dirtiest car when I brought it in. Sam F. was awesome. I will definitely make the drive in the future for oil changes or any other repairs needed on my car. THANK YOU!!!

Michelle

Apr 9, 2016

All the numbers were great, beat out the other dealership I went to. Customer service from Doug Darden and maintenance manager was fantastic.

Bette

Apr 9, 2016

Tim is a low pressure salesman but very attentive. Us seniors just don't like to be pushed around, as our budget is really tight, and he was very respectful. Everyone I met was really nice and they looked and acted very professional. The extras, like coffee and snacks was really a special way to show us that you appreciate us as customers.

Terry

Apr 8, 2016

Blue Springs Ford is top notch, everyone does an outstanding job!! JW and Paul and everyone treated me with respect and thanked me for service, The young man at the rental car office did an outstanding job!!!!!!!!!!!!!!!!

Jake

Apr 6, 2016

JW always does an outstanding job needless to say. The overall experience is always great, and should be recognized Kyle Harris as the General Manage is a title well earned and deserved..be recognized. While it costs is is a pleasure to have your automobile taken care of so well.

Susan

Apr 6, 2016

the 1st oil change is free. I have nothing else to say. Everyone is always nice when I go there.

Douglas

Apr 1, 2016

Wesley McGowen tried to take care of me even though there were many issues with my service. I felt at least he cared.

Fred Underwood

Mar 31, 2016

I have received wonderful attention from my sales agent Sandy T. & my service advisor Mike Jenkins as well, in addition I have received the same level of service from Mike K. who is another service advisor I have dealt with in the past. I would highly recommend Bob Balderson's Blue spring's Ford to anyone desiring to either buy or have an automobile serviced, they truly strive to satisfy and provide a top notch experience in either area to those doing business with his dealership no matter what brand of auto one has.

Harold ROYALS FAN FOREVER

Mar 30, 2016

Larry Howard and Nick Bundy were outstanding in selling me a new Ford F 150 4/4 truck. Great sales manship, no pressure sales, answered all my questions. Thank you guys for every thing you did for me.

Ron J

Mar 26, 2016

I've been buying cars since I was 16. I've always been hesitant of the big dealerships. They treated me with so much respect, I sent my mother in who can be kinda critical if you know what I mean. She's so happy, she told me yesterday she's gonna come buy her new mustang from Blue Springs Ford. She lives in Brownsville Texas!! Bottom line is they know how to treat people. From the top to the bottom. Everyone makes you feel at ease.

WhitKGeorgeH

Mar 23, 2016

We purchased a 2016 Ford Fusion SE yesterday and I have to say this was by far the best and easiest car buying experience that we have ever had! We didn't think we would be approved, let alone approved with no down payment!! We really want to thank Dustin Breshears and the finance department for helping us so much! We knew what we did and didn't want in a car and they helped us get exactly what we wanted! This car is absolutely perfect! Not only did they help us immensely with the process of buying the car but they were informative and very fast! Thank you for a PERFECT car for us!!

Duane Bennatts

Mar 22, 2016

I've been with Blue Springs Ford since we purchased our 2013 Ford Focus.Both my wife and I have been quite pleased with the service that has been provided to us.Sam Bell has been over the top great in the customer service aspect for our car!Thank you, Blue Springs FordDuane

Andy

Mar 22, 2016

You were willing to let me put a deposit down over the phone to hold the vehicle until I got there.

James

Mar 18, 2016

I liked the thorough, quality, detailed, professional service I got with a smile, starting with the service advisor, ending with the cashier.

Keith

Mar 16, 2016

I can expect quick, courteous attention. The service department is receptive and efficient. The sales department is highly trained. I am very comfortable asking Tim ant questions or seeking assistance for any need.

S. Taylor

Mar 15, 2016

Dustin Breshears was our salesman and he was great. I would recommend him when going to buy a vehicle.

Kevin

Mar 13, 2016

Service advisor was pleasant. Waiting area is clean and has cappuccino and pastries. Vehicle was washed for free. Payment procedure was easy and well explained.

Reggie

Mar 11, 2016

Was able to bring vehicle in close to closing and was still able to be served. Look at my brakes and made sure they were working well.

Stanley

Mar 10, 2016

got me in on time and the service was as promised. with the rebate the price was the best in town.

HappyP rius Customer

Mar 10, 2016

Bought a 2014 Toyota Prius. Chase was a great salesman to work with. The Prius did not have the original floor mats. However, Chase said he would give us with floor mats on the next Prius they get at the dealership. That sealed the deal for us. Very nice person. Great to work with. 5 stars

Jessica

Mar 8, 2016

We had Dustin breshears and he was AMAZING! He has helped us buy 2 cars now and we ran him around like crazy. After driving numerous cars, we found the perfect one! Everyone was so friendly and the place was extremely clean.

Monique

Mar 3, 2016

It was amazing, everyone was super nice. Nick though, was to notch, he made me laugh and feel comfortable about my new purchase. He didn't try oversell me or pressure me into choosing my car. I trusted him... and that's why I bought the car from him.

Linda

Mar 1, 2016

The people are always very friendly and helpful. I live in independence but prefer to drive the extra miles to use this dealership.

April

Feb 29, 2016

Everyone seemed very friendly and helpful while we were there. :) Glad that we ended up there instead of some "fly by night" car lot. We will definitely be repeat customers!

Brandon

Feb 28, 2016

Doug was awesome. Wasn't pushy, answered all my questions, was up front with everything. Usually I don't like going to dealerships because it's the same ol thing. They could care less as long as they make that deal. This was maybe the first time ever or at least in a very long time that I felt like the dealership was actually trying to take care of us and get us what we wanted.

Laurie Mac

Feb 26, 2016

Nick was very helpful in bringing the car to me while I was at work. He also brought it to me after I purchased it. He was very knowledgeable regarding my questions and also very personable. I am sure he will do well in the business. No one likes a pushy salesman. I felt very comfortable. Thanks Nick.

Lora

Feb 26, 2016

My salesman was not the typical used salesman type . He was approachable and listened to my needs . It was the fastest car buying experience I have ever had.

Jesse

Feb 24, 2016

I feel I am always treated fairly at Blue Springs Ford. I have been coming here for six years. aaai bought my 2010 F150 here.

Richard

Feb 24, 2016

No pressure -Friendly and knowledgeable staff. Immediately addressed a concern that I had about the car that I purchased. Purchasing process was very professional and efficient. Good experience with a very fair dealer.

Laureen

Feb 23, 2016

The salesman was very nice, not pushing. Brought the car to my work so I could see and drive it. The process for the paperwork didn't take tooooo long.

Jeremy

Feb 20, 2016

I called in to have an oil leak fixed. The next day my truck was in the shop, had the issue resolved the next day. I have always had good service with you. In fact I have bought three trucks from you over the years.

Dixie

Feb 19, 2016

I always take my car here for service. They have very friendly staff! The service department does great work and in a timely order. I would recommend this dealership for service.

ZRButler

Feb 19, 2016

Helpful and friendly staff. Honest sales reps and financiers. Have not required maintenance yet, so I cannot assess this dealership in that regard. Facilities are clean, organized and well-kept.

Bill

Feb 17, 2016

I have an older Grand Marquis and it would not start as the battery was dead. We've worked with Service Advisor JW at Blue Springs Ford for many years, and I took the car to him to diagnose and fix. The issue turned out to be a power drain in an aftermarket CD player installed years ago in the trunk which was periodically shorting out. This was not easy to spot and I credit JW's years of experience in determining what had happened and how to fix it. Since apparently water had gotten in through the trunk gasket, the gasket was replaced and the CD disconnected. The car has run perfectly since then. It is not always obvious what is causing problems, and JW's extensive experience with Ford products gives him a sixth-sense on where to look. Bottom line, he gets things fixed when others can't get the job done. I would highly recommend asking for Service Advisor JW at Blue Springs Ford. He is excellent!

kc guy

Feb 17, 2016

Cautious at first but dealership made me comfortable and we were able to to make a deal

ELinds

Feb 16, 2016

This was a great place. I only wish i would have found them sooner. It would have saved me a lot of time and headaches. Paul Chaples and Dustin Breshears were great to deal with. They were professional and courteous throughout my whole experience, and not once did I feel pressured by them. Thank you for my greatest car buying experience.

Jeff and Lesa

Feb 16, 2016

My wife and I had been looking for a different truck for quit some time. Found a couple if trucks at Blue Springs Ford. We went in one Saturday and test drove them both. One was a Ford and one was a Chevy bith 2015's. Chayse and the Sales Manager Jason were both very friendly and easy to deal with. Told them we would think about it and left. We never got the "annoying phone calls" from them at all. We did go back and buy the 2015 F150. Very satisfied with the truck (1st Ford I have ever owned). Have already recomended them to some friends. I would go back there again.

Cary

Feb 16, 2016

Work performed is always excellent. The caring attitude is the difference. That is why I do business with Blue Springs Ford.

Phillip

Feb 16, 2016

The service team is top notch and my service advisor, Mike J is great. Mike always does what he can to make my vehicle's service experience a good one.

Bethany

Feb 15, 2016

I had the most wonderful experience buying my first new car. Sandy my salesperson was wonderful. She was very knowledgeable about the vehicle I was interested in and took the time to explain the features and answer my questions. She was wonderful though the whole buying process. She kept me informed about the stages during the buying process and made me feel at ease. There was no sales pressure which I really liked. The staff was very friendly and I felt very confident that I was getting the best deal possible. I will definitely return to them for my next car.

Angela

Feb 14, 2016

Fast friendly service. I am always greeted when I come in, they are so welcoming. Also at the cashiers counter, she is so pleasant and seems like she's known you forever.

Ernie

Feb 11, 2016

Everybody very friendly and Javier is great to work with

Customer - Jon

Feb 11, 2016

Have been doing all my vehicle maintenance at Blue Springs Ford for the last six years. The staff and service have been consistently excellent. Prices are about the same as other facilities and when you figure in the points it is a bit less expensive. I trust the Ford Service Department and have had quality repairs and maintenance. I highly recommend Blue Springs Ford Service Department

Angela

Feb 6, 2016

The entire sales team at Blue Springs Ford was amazing! Nick and Brian were amazing salesmen. I can't say enough good things about them. Nick worked so hard to ensure I got the car I wanted. His customer service skills are top notch! The finance department went above and beyond to help me get a car loan I could afford. I needed the car badly as my old car broke down. Words cannot express how truly grateful I am! I have been telling everyone how awesome Blue Springs Ford is. I will definitely be back for my next car!

Mother of two

Feb 6, 2016

The waiting area for the service department was very clean I was impressed with the room for kids lots of toys and a TV for cartoons. They where quick to keep us updated and provided great detail of the work done.

Jennifer

Feb 6, 2016

bought and have gotten my car repaired both occasion's were pleasant and convenient.

Elizabeth

Feb 5, 2016

We bought a used car that we had found online, and had a very positive experience. Our salesperson was Ziggy and was very friendly and easy to work with. Will definitely start here next time.

Lynette

Jan 30, 2016

Recently my husband and I purchased a 2016 Mustang GT at Blue Springs Ford. Not looking forward to the long drawn out purchasing process or 'games' often played by car dealerships, we both were pleasantly surprised and very relieved with our recent buying experience. Paul, the Sales Manager agreed this stigma about dealerships was true and Blue Springs Ford was working to disprove it. He not only spoke the words, but more importantly proved it through actions. Larry Howard was our sales rep and I cannot say enough how amazing he was to work with. He was personable, informative, but best of all not pushy or pretentious. Larry would be a great mentor for other sales reps.

UpsetCustomer

Jan 30, 2016

They advertised a 2015 Chevy Cruze with 21,000 miles online for $13,500. I spoke with the sales man about it and was ready to come and buy it. As I was headed out the door he calls to say they sold it but they have a similar one with 4,000 MORE miles for $15,200. I told him I wanted the price I originally saw that they sold the other for. He told me there was no way he could make that happen. I called the manager to give him the opportunity to make it right and received no call back. I feel that I was lied to and the other car was probably falsely advertised. I will be buying elsewhere.

StaciP

Jan 26, 2016

The process was easy and fun. Chase was great and helped out! Love my new Fusion!! Thanks Chase!!

Kimberly

Jan 25, 2016

it was easy to get to, everyone was very nice & accommodating, answered all my questions I had and the waiting area was nice and clean, with hot coffee, TV, popcorn machine, etc..

Scott

Jan 23, 2016

Took auto in for service and got a thorough explanation about what was being done, and very accurate estimates about the cost associated with the repair.

Happy Shopper!

Jan 23, 2016

Every time I go to Blue Springs Ford I have a great experience! The people there really do care about you and your vehicle. I am so happy I bought my Escape there and I will definitely return when I'm ready to buy my next vehicle. Blue Springs Ford made my first experience buying a car amazing! I didn't feel pressured, all of my questions were answered, and Larry still checks up to see if everything is going well with my Escape.

Chuck

Jan 22, 2016

Always friendly, informative and reasonably close on the estimated time of completion. Always quick to offer something to drink or check on your vehicle.

Mrs.Wills

Jan 21, 2016

Got an oil change. Pros: they have a playroom which is awesome at keeping my toddler occupied. They have free cappuccino, water and pastries while you wait, plus suckers (again, very popular with the toddler). Cons: it took 1.5 hours before my car was fine, and that's with an 8 am appointment.

Bev, "Ford-fan"

Jan 20, 2016

Yesterday, I called Fords Service Department and talked with Tyler. She suggested I bring my car right in. I took my vehicle in to have a "tire pressure" warning and a "check engine light" re-checked. Wesley checked my vehicle in, we discussed the issues, he suggested I have them do the the recommended oil change, as it only had another 100 miles to go before it was due. I left my car with him. He made a call to confirm that a part was required for my car, had it special ordered and the work was performed by Brent. All this only took an hour and a half. Wesley got me a coupon for the "works" package, so i was able to have the tire pressure issue, the check engine light and the complete check up performed in one visit. Wow! Fords' really had this! Thanks, Fords.

Retirement bound!

Jan 18, 2016

Replacing a car I had been driving for 13 years that I loved. Headed for an active retirement and wanted a vehicle that I could safely transport my awesome grandkids, I felt safe in, and would fit my retirement goals of comfortable travel and hauling for my antique booth hobby. Needed a little taller car for ease of egress for my arthirtic hips. But young at heart and had to be stylish with many bells and whistles. I found it! Edge Titanium. It is a beauty. Love the global sun roof, heat and cool for all seats, plenty of leg room for 5 adults, lots of cargo space, love the automatic fold down seats when haulting. Ambiant interior lights, oo-la-la, love all the Snyc technology and GPS navigation within driver's view. No more GPS sliding across the dash or digging for phone from purse. For my husband, great motor and safety features. Air bags in dash, curtain and back passenger seat belts. All wheel drive and weather floor mats. Had purchased 2 other cars from this dealership in years past and remembered the quality service. Sales person was excellent, treated me like the knowledgeable lady I am. Answered questions directly, even looked up a couple of points about under coating that I was interested in. Suggested Ford mobility as an option for disabled spouse. Took 5 days to decide, but wasn't pushy to buy car and available for answering followon questions. Rest of staff was just as professional from greeter at the door, delivery manager and finance manager. Excellent overall experience.

Rae

Jan 18, 2016

I bought my very first new car from Nick Bundy, at Blue Springs Ford. It was a great experience from the beginning. After wrecking my car in November 2015 I was looking for a car. I had been looking at new cars prior but I was not in the market to buy. I had test drove a few different models before coming to Blue Springs Ford and had decided that I liked the Ford Escape the best! I came to Blue Springs Ford because of their prices!!! I had several conversations with Nick via email before arriving for a test drive, and when I arrived to take my test drive and put a hold on the vehicle Nick had everything ready and waiting for me. I fell in love with the car after driving it. I wanted to add a tow package to the car as well as a few other minor things and they were able to schedule everything within a week and I was still going to be able to pick my car up on the 2nd of January. My great grandmother always did business with Blue Springs Ford because they treated her right!!! And so far they have done everything they could to go above and beyond to make sure that I was happy with everything and that every step of the process has been easy and hassle free. Another thing that I really loved about Blue Springs Ford is that they didn't hassle me or try to get me to buy something that I was not interested it! Several other dealerships called and emailed me multiple times trying to sell me a car and that got really old really fast, but Blue Springs Ford only contacted me after I contacted them and on the day I went to test drive the car, Nick didn't pressure me to try and buy another car and the price was exactly as we had previously discussed.

msmith83201

Jan 18, 2016

Blue Springs Ford Complaint - Blue Springs MOI brought my Subaru in to have a MO State Inspection done on it. Several things had failed according to your mechanics. First was one of the bushing links to the Sway Bar. You wanted to charge me well over $200 to fix it. The part cost me $11 and it only took me about 10 minutes to replace it.Second was the inside drivers side tie rod. This was going to be in excess of $300 to fix. The part cost me $36 and it took me only about 20 minutes to replace it. Your mechanics told me that there was excessive play in that wheel but I could not feel any play. The only thing I found wrong was that the dust boot was torn. I replaced it all anyway but for 900% less than you were going to charge me.Third was the rear brakes and rotors. Your mechanic said that the brake pads were worn and that the rotors needed to be replaced. It was true that the pads were at the end of their life, but they had not worn down to the metal yet. There was no scoring on the rotor and it had lost less than a millimeter on each side. Both were well within range. You wanted to charge me well over $300 dollars to replace them and to replace the pads. I had already purchased the rotors and pads for about $90 and it only took about 10 minutes per wheel to replace them. This was money that I should never have had to spendYou wanted to charge me nearly $200 to replace the drivers side headlight assembly. I bought a new one on eBay for $36. It only took me 10 minutes to install it.All total, you were going to charge me $1289 to do all the work you said I needed to have done to pass inspection. I spent $173 on parts and about an hour to do all of the work. You guys are crooks. You are the reason why mechanics have such a bad name. I will be spreading this all over the internet so that maybe you will lose a lot of business from unsuspecting people who don't know any better.

John

Jan 16, 2016

Quick response. Within 10 minutes of leaving with quote on replacing tires. Gave ok to do. Kept informed when car oil change done and car was ready. Car washed. Appreciated

Herb

Jan 16, 2016

Friendly service with a sense of urgency. Problem was identified accurately and explained in detail. Repair was completed within an reasonable time frame.

Kory

Jan 13, 2016

JW noticed my front license plate was hanging crooked, so he fixed it with a screw to correct it even though he didn't have to. I was also advised i was in the owner's advantage program as i didn't know, but wished to sign up, so my oil change was free due to credit i'd built up from previous visits.

Michael

Jan 12, 2016

Blue Springs Ford does all of our service work and has for a good while. The work is always done properly and on time.

David

Jan 10, 2016

The speed and quality of the service. I have bought and serviced several vehicles here and would go back again

Quentin

Jan 7, 2016

It is and always has been the most polite, courteous, professional and honest service I have ever experienced! I purchase my vehicles here and Blue Springs Ford is the only place that ever touches any of my vehicles for any service needed!

Arnie

Jan 5, 2016

J.W. Williams is my Service adviser and always does and outstanding job in helping me with all of my service needs. He's always willing to go the "Extra Mile" to make sure everythings right. I would also like to compliment the entire service department and the service cashiers. They are all very nice and make my visit very enjoyable.

Bonnie

Jan 3, 2016

I made an appointment for my Lincoln and the guys just took care of everything even tho it seemed to be a busy day for them.As always,very proessional.Thank you.

Robert

Jan 3, 2016

Easy reservation and quick service. Comfy waiting room. Wash car. Nice location. Good coffee. Friendly staff.found problem on car and fixed it quickly.

Lawrence

Jan 2, 2016

My experience was very well organized. We bought the car pretty -much site unseen from the internet. Communication with salesman was very good. When all our ducks were in a row, we called and told the salesman we would be coming. Half-way into our trip, we even received a call from the dealership to see if we were on schedule. Once there everything followed like clock work. A little wait for the finance manager, but we understood how busy he was at that time. Very good experience. was also impressed with dealership and the community involvement of this dealer.

redskindlj

Jan 1, 2016

Got a nice deal on an excellent condition, clean, used F-150. Made a descent offer and had no haggling. You'll like the no pressure atmosphere if you deal with Dustin and Ziggy. Real nice guys.

Rachel

Dec 24, 2015

Ziggy helped us find the right car and was able to get down to the price that fit my budget. It drives great and I love it so far! I would highly recommend to go to Blue Springs Ford for your next vehicle purchase!

Charles

Dec 23, 2015

Every item needing attention was completed in a timely manner, plus they found a problem not related to my visit and fixed that too!

Russell

Dec 22, 2015

What can I say ??? for me you seem to have done a good job, Now --- only time will tell, so far, so good.

Darla

Dec 21, 2015

Chase Starin is a remarkable pre-owned sales consultant. I was uncertain what model and features I wanted in my next vehicle. Chase was patient, helpful and knowledgeable as I viewed and test drove a variety of models to narrow my search. Chase was no pressure, making me comfortable that I could take my time and go through my own process to make my decision. He did not bother me with a single unsolicited voice or email message. Although I do not like to shop, my selection, trade in, and buying experience was simple and serene. The icing on the cake is Chases customer care after the sale. Without hesitation, Chase used his can do, problem solving attitude and took immediate action to come to me with a mechanic to resolve an issue I thought I was having, which turned out to be user error. Chase is determined to take care of his customers, ensuring the vehicles and his customers are good to go! Impressive!

Charles

Dec 12, 2015

Great communication with the service writer. I knew exactly what I was getting, when the vehicle would be ready and the cost of repairs. This all happened quickly and I had know surprises. Everyone was very helpful in the process.

William

Dec 11, 2015

Service Advisor J.W. is simply excellent. This is the reason we bring our cars (Lincoln and Grand Marquis) to your dealership for Service. J.W. is the best person I've ever met on diagnosing car issues and what to do to fix them. J.W. is a tremendous asset for your company.

Amy

Dec 10, 2015

Everyone who helped us was kind and answered all of our questions. They made the buying process as painless as possible.

Brenda

Dec 8, 2015

My car was broke down on the highway and had to have it towed on a Saturday. They called me first thing Monday morning and told me what was wrong. Very quick and courteous response!

Thomas

Dec 8, 2015

good friends,quality servicevery quickyou folks care2013 Focus, 2006 Taurus, 2002 E350JW is the straight arrow to talk to, tells it like it is.

AR Brown

Dec 6, 2015

We are trying to rebuild our credit. After dealing with other dealerships and finance companies, Chase and his colleagues gave us a good deal and no pressure sale. So if you are looking to rebuild credit- consider Blue Springs Ford. Ask for Chase - he is very helpful.

James

Dec 5, 2015

Quality service of work performed, friendly relaxed atmosphere Excellent knowledgeable sales with a smile. Lots of inventory to choose from. Great financing.

B&L Johnson

Dec 4, 2015

This was our first time ever buying a brand new car and our first time in 8 years financing a car. Sandy T was amazing to us. She made sure we knew all this features of the car on our test drive. She was fantastic at getting us a great finance rate and incentives. I've recommended Blue Springs Ford to three friends already. Thanks Sandy, Susie, and Blue Springs Ford.

Ronald

Dec 4, 2015

always friendly people and great service, what I have come to expect. have never had a bad experience at this dealer

VictoriaW

Dec 1, 2015

There was on pressure on the purchase of my new 2016 Ford Escape. Sandy is the best !!!!

Jstres

Nov 28, 2015

My experience at Blue Springs Ford was like none other. Salesman Jake Bockover had everything ready and prepared for me to follow through with the exact vehicle I wanted. Very happy with that part of the service. Didnt ever feel like he sold anything to me. Felt like I got what was already mine. Not so happy with the customer service in coverage and extras for my car. Felt like i was pressured into getting certain items and then when installed it was not completed properly and the process to get that taken care of was a little more stressful than i expected. But overall? Outstanding service on the sales side of things.

Kevin

Nov 25, 2015

Jake, Blaine, Rob etc. we're all very helpful and patient. Thanks. Overall this was a great experience and I love my truck.

Orville

Nov 22, 2015

Repair was done on a timely manner without any problems. The people I talked to were very friendly and informative and up front. Had a very good experience with Blue Springs Ford. I would recommend the service department to anyone.

Kristin

Nov 22, 2015

Sam in the service department is EXCELLENT! !!! Very easy to get ahold of and is prompt in returning calls. The best experience in a service department ever!

Mike Carmona

Nov 20, 2015

I dealt with Jared Lanpher; what a great guy. He was very curtious, patient, polite, and answered every question I had for him. He actually recommended the truck I purchased. The original one I looked at had sold. He brought it to me to test drive and I appreciated that. The dealership and others I dealt with were also friendly and curtious; I didn't feel rushed or hounded like I have at other dealerships. I would highly recommend this dealership and highly recommend asking for Jared Lanpher as your sales person.

Donald

Nov 15, 2015

the people at the desk were very nice. truck was done and ready in a timely manner. and the truck was the same as when I took it in. seat was not moved radio was off I like that,

RoyalsJD

Nov 15, 2015

Sandy was my sale person. She did a great job explaining the features of my truck. There were a couple of flaws with the truck but they fixed the issues quick and no hassle. If you're in the market for a new or used vehicle a must is Blue Springs Ford.

Keyta

Nov 9, 2015

This review is specifically for the Used Car dealership, I made the mistake of going into the new car dealership building looking for my salesperson Larry Luther and was met with a very snobbish lady at the front desk who dismissed us quickly by stating you are looking for the used car dealership the next building over, emphasizing her word on "used" as if she was disgusted. It was all in her wording and facial expression, she was not kind at all, I wasn't the only one who caught this. I went next door with no intentions of buying a vehicle if the people in there behaved the same way this lady did. I was not met with any hostility when I entered, the people there were very relaxed. I meet Larry Luther, he's nothing like the lady I just encountered, he is very respectful, he explained all the paperwork thoroughly, assessed my transportation needs and ultimately I bought a vehicle with no money down. The only drawback was I was not given many choices of vehicles to choose from, besides that I would highly recommend the dealership to others and recommend asking for Larry Luther as your salesperson.

Unhappy Camper

Oct 18, 2015

Took my F-150 in for a whl alignment one afternoon. Service was quick; less than 1 hour. However, as I was driving home, I noted the tech got grease on: steering wheel, carpet, console lid, and left armrest. I called and left a message for the Service Mgr, and expressed my dissatisfaction with the dirty interior (it is beige-which shows any dirt very easily). I received a message back from my Advisor-Sam stating to bring the ruck back in so they could clean it. I had to clean it as soon as I got home as it was nasty and I knew the longer the grease stayed on these surfaces-the worst it would be. I felt this was a weak recovery effort on the part of the dealership. It appears no seat covers/floor mats were used, or if they were-the tech wasn't careful about not making a mess in my interior. I just moved into town and this was my first visit. I will take my F-150 to another local dealer for my future service needs.

KSweet

Oct 15, 2015

After my daughter purchased her slightly used car from Chase and had a great experience, I figured it might just be time to visit a car dealership again. I have horror stories from years ago of other dealerships but Blue Springs Ford made my visit exceptional! Chase figured out exactly what I wanted and needed before I did! The other sales associates were pleasant and helpful, too. I drove out with a slightly used Taurus and I couldn't love it more. For all of you who hate to shop for cars, try this dealership. Ask for Chase and take a look at the best brand of car out there: FORD!

ShannonP

Oct 8, 2015

Jack Chalmers made our buying process easy and hassle free! He wasn't pushy and was very knowledgeable when it came to all of our questions. We would highly recommend purchasing a car through Jack and will continue to give him our business in the future.

Mike and Mindy

Oct 3, 2015

My fiance and I recently purchased a 2014 Toyota Corolla from Blue Springs Ford and we couldn't be happier. Jack Chalmers was extremely helpful and listened to what we said we wanted. He didn't attempt to do anything that we would consider to be shady or out of our price range, unlike every dealership we'd ever been to! Byron, the finance manager, was just as wonderful! We have credit issues and they never once blew us off or acted as though we were not going to be able to purchase a nice newer vehicle. We are so grateful for them and the experience we had at Blue Springs Ford! We won't go anywhere else to purchase vehicles! Thank you Jack & Byron for everything you did to help us and for your constant communication throughout the process!

Dorise Gilbert

Oct 3, 2015

Larry Luther displayed excellent professional customer services.He was very knowledgeable of the product and explained all the informationconcerning the SUV that I purchased. I would send family and friends to Blue Springs Ford to purchase new and used cars. Big Thanks to Larry.

David E.

Sep 25, 2015

Very helpful choosing vehicle and explaining features. Larry Luther in Used Cars was very helpful.

Harold and Verna

Sep 23, 2015

Our sales person Larry (the new guy) Howard was very helpful and well informed about the car we bought!!!! Paul (manager) was very patience as it always takes us a while to commit. All the paper work was handled with ease and made very clear what everything was for. Our new Edge is lots of fun to drive and the panoramic roof is awesome!!!! Do not know what the service department is like yet but I am sure they will be good also!!

Erika V.

Sep 14, 2015

Absolutely a great experience- no grimy used car sales men here! I came in this weekend to trade in my SUV. I dealt with Doug, Chase, and Paul. All of them were friendly and knowledgeable. I ended up looking at a few cars and leaving to check out another dealership. I came back a couple hours later because I knew I would be well taken care of at Blue Springs Ford. I told them that I only had 45 minutes to obtain financing and sign papers for my new car. They got me out the door in 40 minutes. I would highly recommend these guys!

Alexandria

Sep 3, 2015

Word of mouth truly is the best form of advertising. My sister had just purchased her car from Chase at Blue Springs Ford and had such a pleasant experience, we decided, since we were in the market for a truck, we would check them out. Chase helped us find exactly what we were wanting, was so very helpful/knowledgeable and professional without being the "in your face pushy say anything to get a deal" kind of salesman we had previously encountered at other dealerships. After we had our truck a couple days, we encountered a couple minor issues. We contacted Chase and he immediately,.. after profusely apologizing even though it wasn't his fault,.. made sure they were addressed and corrected. Mike in the service department fixed the issues and did a great job and I might add, very quickly. Any vehicles we might need in the future will only be purchased from Blue Springs Ford and we highly recommend them as an honorable dealership.

Ford Trucker

Sep 3, 2015

We own 16 Fords through our fleets. One truck broke down in west/central Kansas, and my first call was to them. They would not even listen to the symptoms I was seeing, and told me if I wanted their help, I needed to have it towed to them. I told him I was 425 miles away, and that was unrealistic. All I asked for was a guess of what could be wrong to know if it needed to be towed somewhere, or if it was something as simple as a blown fuse. The advisor told me it wasn't his problem, and I should look up the nearest dealer and tow it to them. After reminding them off the amount of business I have been bringing to them for a decade, I asked if it was too much to ask what could be broken when I had no Oil Pressure but the dipstick levels were good. The advisor hung up in the middle of my question. I called back and asked for the Service Manager, and when I told him what had happened, his response was he didn't know what else his advisor could have done. I asked if they had a list of what to check when the engine wouldn't start. He said there was no such thing. He told me these trucks are so complicated that without plugging in an expensive code reader, there is no way to know what is happening. After I told him I had a code reader with live data feeds with me, he said that it would need a certified technician to know what the data meant, and refused to even talk, and said I was unreasonable and there was nothing they could do. I asked if this was really worth my business, and his response? "Apparently it is". I called another dealer. In five minutes, we had concluded "correctly" that there was a internal leak in the high pressure oil system. Fixed, done, and back on the road. I do not plan to go back to Blue Springs Ford again. If sixteen vehicles are not worth their time to answer a couple questions to get you off a highway curb, is yours?

Lloyd

Aug 28, 2015

I have purchased many cars and just got my second Mustang from them. This last time has been the best buying experience I have ever had. The salesman Javier and the Sales Manager were OUTSTANDING. They went above and beyond what they were required to do. As long as they are there... I will never buy from another Ford dealership.

Alan E. Powell, MD

Aug 25, 2015

We recently had our 2011 Edge in because of problems it was having. We were met in the service bay by Mike Jenkins, greeted with a smile and a willingness to solve our problem. We feel that our issues were dealt with in an expeditious and thorough manner. We feel that Mike is a tremendous asset to Blue Springs Ford service department. It is nice to deal with someone who cares about the customer and their needs in a friendly and courteous manner.

Curtis and Cassie

Aug 23, 2015

Great sales department! Will definitely go back when ready for another vehicle!

Patrick

Aug 15, 2015

I worked with Sandy to purchase a 2015, while taking advantage of Ford's 0% for 72 month offer. She was great, and so was their finance guy Josh. The whole process was super easy, and I got the deal I was looking for!

James Weathersby

Aug 14, 2015

I've always brought my fords to this dealership for service which is by far excellent. This is my first time buying a vehicle from this dealership. My saleswoman Sandy is the nicest, sweetest person to work with. So polite and down to earth. She was very honest and thorough. Thanks Sandy

SirJim

Aug 4, 2015

I bought my first ever dealership vehicle from Larry here, and he and the bank consultant made the process practically stress free. Larry listened to all my needs and applied himself appropriately. Definitely going to do business with them in the future.

Jessie Naomi Eads

Aug 3, 2015

Mark Eggers was super to deal with, he was courteous, provided the needed information, was professional. He listened to my problem, assured me it could be taken care of. I would rate him very high and ask for him again. Naomi Eads

Lorelei Schieferdecker

Jul 31, 2015

I brought my car into to have it inspected. 25 minutes later, the car was inspected, washed and the correct time set on my clock.

Disappointed

Jul 22, 2015

Get everything in writing. Had set appointment and it "wasn't in the system" so I got charged for a rental when the original person I made the appointment with said they could provide one just as long as I filled out a review. $70 for 3 hours and less than 20 miles. Additionally, on numerous occasions I have been spoken down to and made to feel like an idiot by the service department. I know it has to be quick and you're trying to get everything done but you don't have to be rude. Will be taking my business elsewhere.

Alyssa Luna

Jul 19, 2015

Our sales consultant was Jared Lanpher. He was fantastic! Very knowledgable and personable the whole process was very easy will definitely be coming back for the next vehicle!

grannyof5

Jul 12, 2015

Javier is amazing, very helpful and friendly. Will purchase all my fehicles from Blue Springs Ford.

KC Mike

Jul 9, 2015

We purchased a used 2008 Chrysler Town & Country Limited from Blue Springs Ford and our sales person Larry Luther is the best!!! The experience was very pleasant, Larry was not pushy or trying to force something on us we didn't want. If you're looking for a used car and want to deal with someone that is very respectful and honest I highly recommend Larry Luther at Blue Springs Ford. Also, Larry's sidekick Dustin treated us very well when Larry was unavailable. I would have no problem recommending Larry and the entire staff at Blue Springs Ford to friends and family.

Steve_H_301

Jun 28, 2015

I visited many dealerships recently looking for a new vehicle. Blue Springs Ford, by far, gave me the best no hassle shopping experience. The sales consultant Jon, was courteous and knowledgeable. The sales manager Paul, was friendly and quick to give me his best price for the vehicle.If you are thinking about a Ford, and don't want the hassles of "negotiating" back and forth for a "good" price, I highly recommend you see Jon and Paul at Blue Springs Ford.

Bob Moore

Jun 24, 2015

Had a appointment set to look at a truck at 4pm, drove all the way out there to only be told the truck was no longer availably. Sales rep lied to me and said they called 10 minutes earlier and left a message on my cell phone, when I showed him my phone received no calls, he didn't have anything else to say. Terrible communication. I will never go back!!!!!

Sarah shope

Jun 11, 2015

Jared lanpher was great and wasnt pushy he sold my motherr and i a car n 1 day thank for every thing and every body who helped us!!!

justhemom

Jun 5, 2015

Nick Bundy made the car buying experience fun. Everyone was very professional and friendly. I would definitely recommend buying a car from Nick and Blue Springs Ford.

B minton

Jun 4, 2015

Nick Bundy made the car buying experience fun and painless! I will never buy a vehicle anywhere else!

Nathan

Jun 1, 2015

Salesman Nick Bundy and manager Jason where great to work with. Both were very personable and HONEST. My Dad and I purchased a 2014 Ford Fusion Hybrid. We live two hours from the dealership , but the price is what attracted us originally.Before we went to see the car Nick informed us over the phone that the car had a a small paint chip in the hood that would be noticeable.After we came to an agreement for the purchase of the car ,Nick and Jason pulled enough strings to get the hood fixed and repainted that same day. Saving us a four hour round trip for another day. The most impressive part of the dealership was the service after the sale! We had paid for the car and had it at home for the a day before we had noticed the windshield had some scratches in it that went unnoticed at the time of purchase. My dad did some research with a local glass company and called Jason to discuss the problem. I remember my dad saying " I suppose we will have to drive two hours back and have them look at it!" Jason said "no problem he would just put a new windshield in and bill it to the dealership." We would recommend Blue Springs Ford to anyone looking for a vehicle.

Kay Hendricks

May 14, 2015

Kudos to Larry and Trinity for their great customer service during my recent visit to this dealership. I felt they both had my best interests at heart as they helped me through the eventual purchase of my pre-owned 2013 Escape. I couldn't be more pleased with the vehicle and would definitely recommend the dealership to friends and family. Thank you again!

Mr and Mrs Carpenter

May 13, 2015

Larry and Danny were both simply amazing to work with so much so that we bought two vehicle instead of one. I love my beautiful Ford Edge Limited edition and my husband could not be happier with his F-150 Platinum edition. Great, fast and friendly!

RDH

Apr 22, 2015

My wife & I bought 2015 Escape from Javier Ferrer. He was the best salesperson we have worked with and the sales experience was easy and fun. He listened to our needs, found several examples, told us all about the features and answered any questions we had. The whole experience was easy and fun and we got a great deal on the Escape. I would recommend Blue Springs Ford to anyone looking to make a new car purchase.

Joe Iglesias

Apr 17, 2015

This is by far the best dealership around! Customer service was Amazing!! they care so much about you and work hard to get you in the vehicle you want.. And if i may recommend a salesman, his name is Nick Bundy.. this guy worked hard for our family and got us the SUV of our dreams!! A huge thanks to Blue springs ford and nick.. I recommend this dealership and nick himself to anyone!!

Chuck

Apr 16, 2015

Had a great buying experience with Trinidy and Henry.

The Steeds

Apr 15, 2015

Fantastic experience buying a new pickup truck at Blue Springs Ford. Manager Darren Howell and salesman Nick Bundy were great. They were honest, thorough, caring and provided great information/options and allowed me to make the decisions without any pressure. They delivered all their promises and made my wife and I feel like they will be there for us whenever we need them. I've purchased several new vehicles over the last 35 years and this was by far my best experience. I recommend anyone considering a new Ford to visit the team at Blue Springs Ford.

Maria Pinon

Apr 12, 2015

Our experience here at Blue Springs Ford was amazing....we had lots of questions and Doug took the time to answer each one and put our mind at ease, even up to the last minute. All the staff were very friendly and helpful but Doug is who sold us on our new car. We purchased a 2015 Ford focus and thus far are very happy with it. The finance manager and the rest of the staff were so friendly we were not uncomfortable at all. We would recommend Doug Durden and Blue Springs Ford to all our friends and family.

Rolanda

Apr 9, 2015

I worked with Larry Luther to purchase my vehicle and he was the BEST! He was very open, honest, and made sure I was kept in the loop on all aspects of getting my loan approved. I explained that I had little to no money to put down on a vehicle and that I needed low monthly payments. Larry made sure my down payment was MINIMAL and my monthly payment is very budget friendly! Most times when you leave the dealership with your new vehicle, you never hear from the sales person again. Larry called a few days after my purchase to thank me again, which made me feel like I wasn't just another customer! If you're in the market for a newer used vehicle, RUN to Blue Springs Ford and work with Larry Luther!

Jeff C.

Apr 3, 2015

This was our second time buying from Blue Springs Ford. While our expectations were high considering our great experience the first time, all aspects of the shopping, buying, and finance process were comfortable, efficient, and surpassed our high expectations! Javier Ferrer and Brian Metz did a great job working together as they did during our first buy. We will always go back to work with these two! We strongly recommend Blue Springs Ford based on our experience!

Josh

Apr 2, 2015

After my accident I was looking into buying me another Ford and a few friends told me to give blue springs a try so I did. Everyone was really nice and courteous. My sales rep for my pre owned car was very helpful when it came to getting what I was looking for in a car. He also gave me a complete breakdown of everything from start to finish and was very helpful doing just that. So if I ever need a new car I'll go back to Blue Springs Ford. Also the free Saturday Sync classes Blue Springs Ford offers was a really nice touch so I could learn how to set up and navigate Sync in my new car.

Skilgore

Apr 1, 2015

I had the best experience with this car buying experience the sales team I worked with was very helpful and answered all my questions . I highly recommend using Dustin breshears

WayneB

Mar 31, 2015

I researched the car I wanted, (a CMax Hybrid) met Javier Ferrar in the showroom and he located a CMax equipped like I wanted, and Javier had it brought to Blue Springs Ford for a test ride with my wife and I. While I was there, Bob Balderston, President of Blue Springs Ford, was taping a commercial in the showroom. When he was finished, he came over, introduced himself and chatted, asking if I was satisfied with the customer service. A nice, friendly touch. When I returned with my wife, we took the test-drive while Javier explained the features of the CMax Hybrid. We re-entered the showroom and worked out a great deal on the White Platinum CMax and I got a great offer on my trade-in. Overall one of the best, least painless car purchases I have made. I highly recommend.

Jon Ledbetter

Mar 31, 2015

I bought a new car here when I didn't think it would be possible for me too. Javier and Henry both helped me out and took good care of me from start to finish. I would definitely recommend my friends and family to come here and see the two of these gentlemen.

Kami Johnson

Mar 26, 2015

Just bought my first new car and the entire process couldn't have been better! Nick answered all my questions and I left feeling great about my decision. I would absolutely recommend any of my friends to Blue Springs Ford for a great car buying experience. Thanks, guys!

Stevick

Mar 24, 2015

Larry did a great job and was very patient and knowledgeable. The atmosphere was friendly and laid back. I will buy my next car from this dealer.

Sara

Mar 19, 2015

Our experience at Blue Springs Ford was awesome! Our sales representative Dustin was extremely helpful and courteous. He made buying a new car less of a hassle. Even when we had to wait for paperwork to be done, etc. he encouraged us to help ourselves to the complementary beverages in the lobby of Blue Springs Ford. Our experience this time around definitely made a positive impression and we will highly recommend Blue Springs Ford to our friends and family!

Colby & Alisha

Mar 19, 2015

Very friendly, low pressure atmosphere. They worked with us in every aspect and found the perfect fit for our needs. Jack Chalmers was great! Very patient and thorough. We will definitely go through him for all our future purchases. Byron was also very helpful and honest, even when we threw him some curve balls. Overall it was an excellent experience.

Ron O

Mar 18, 2015

Great service from Nick Bundy answered all questions and had a no pressure sales approach which is a big plus in my book. Thanks Nick and Blue Springs Ford

Happy Lee

Mar 18, 2015

A friendly, knowledgeable sales person makes the buying experience less stressful and more comfortable. That's what I experienced with Javier Ferrer. He showed me all the features on the vehicle I was interested in, went with me on a test drive and worked with me to arrive at a fair price. No sales pressure or sales pitch. He even assisted me in getting my purchase home. Now that's customer service.

John C.

Mar 13, 2015

We've purchased five vehicles from Blue Springs Ford in the past 20 yrs and we've been extremely happy with the friendliness and the way they help get you the best deal possible. They really work with you to find the vehicle you want and the lowest financing. We've used Sandy the last couple of times and she's been wonderful. She is very knowledgeable about the products and how all the gizmo's work. I'm from the technology deficient generation and Sandy was very helpful on how all that fancy stuff works.

Jason

Mar 10, 2015

We just recently purchased two cars from Blue Springs Ford. The experience was one of the most pleasurable car buying experiences we have ever had. All of the staff was pleasant and completely a joy to work with. There was never any pressure or typical car dealership non-sense. Sandy was the best sales person we have ever worked with. Sandy is the reason we will be coming back to Blue Springs Ford for all of our car purchases. Thank you guys!!!

Lisa

Feb 26, 2015

We've bought 4 vehicles from Blue Springs Ford. This experience was consistent with the past, great service, great deal, great experience overall, start to finish! Jack was so patient while I tried out several cars to decide the best fit for me! He let me weigh the options and helped me figure out which car really met my needs the best. I love my Lincoln MKS! It was the absolute best choice for me. Once the deal was done, the customer service continued to shine with more than one follow up call from Jack to ensure my satisfaction. I expect to find the same great service we've enjoyed in the past when I return to have the car serviced. Why go anywhere else when you have the absolute best so close in Blue Springs? We are loyal and extremely satisfied customers. Thank you, Blue Springs Ford, both company and staff!

A1521

Feb 24, 2015

Best car buying experience I have ever had! Everyone was friendly and was very knowledgeable about the vehicles on the lot. I worked with Adam who made the process very easy! Would definitely recommend this dealership and Adam to anyone looking for a new vehicle!

mlonergan

Feb 23, 2015

I worked with Paul and he was very helpful. I set up my test drive through the internet and once I arrived at the dealership everything was smooth sailing. Everyone was friendly and ready to make a deal. I am a very satisfied customer!

N Minnis

Feb 22, 2015

1st Lease. Pretty pain free and the process took less than 2 hours total.

GySgt John B. Gray U.S.M.C. Retired

Feb 20, 2015

Mark Eggers was my service advior for my service this past Wednesday. I had a recall on my F-250 Superduty pick-up. I also advised Mark about a sound comming from my right rear wheel brake. He not only made sure that my request was attended to, he discovered the source of the high pitched noise. He ordered the brake bracket that was cracked and the brake lining that was worn from the defect. This was under warrenty & he got me back in for the repair within 1 day! The parts had to be ordered. Where my problem came in was that I didn't advise him of my NEW CELL PHONE NUMBER! Mark went the extra mile and was able to contact me. When I went to San Diego last month, a ford dealer there advised me that I was just hearing things. SERVICE IS THE SUM OF MANY SMALL THINGS DONE WELL! I have been using Blue Springs Ford Service Department, here in Blue Springs, Mo. ever since I moved to the Kansas City area 2.5 years ago and have been impressed with their, Commentient to Excellence! I recommend this service deptment to all who need one. Verry proudly submitted! John B Grat

Cheyanne Corum

Feb 17, 2015

This was the best experience I had buying a car. Nick Bundy was hilarious and made the trade in so much easier. The place I got my last car didn't even give me all the information on my last car. I will definatley be sending everyone here and I will be returning myself when needed. Getting a car was so easy and fast. Awesome job Blue Springs Ford! (:

bobafett1970

Feb 11, 2015

After my 14yr old truck (which I owned for all of those years) needed more love than I was willing to pay out, it was time for a change. Perusing websites I found a possibility at Blue Springs Ford that I had not thought of considering. I test drove the previously owned truck with the salesassociate Dustin Breshears. His professionalism and kindness was outstanding. After the test drive we negotiated a price and other amenities. His attention to detail and my schedule was great. The schedule of service was efficient and complete by Julie Pendarvis who also was professional. The billing department explained everything and got me a decent percentage rate. Thank you Blue Springs Ford.

Racha Ross

Feb 8, 2015

Sandy was a fantastic seller! Paper work was a breeze with Josh. We were in and out in under 2 hours!

AdamF

Feb 6, 2015

I bought a used 2014 dodge journey a little over a month ago. The salesman was very reassuring and promised everything was checked over and given the motortrend protection. Well as soon as I left and got on the highway at 70 the car started to shake. I called back and the salesman said we did an alignment so it's warranty take it to dodge. A couple days later we realized the passive entry isn't working, again salesman says take it to dodge. Now went in to get first oil change and the tech says did you know you have a transmission leak? When I looked it was noticeable the transmission leak had been there a while and looks as though someone tried to put gasket sealant over top without removing the pan and resealing it. So I understand dodge made the product and they do have the warranty. But a salesman says they do a full inspection of over 100 things and somehow missed two obvious and something critical like an oil leak? I think they looked for a quick sale and washed their hands on dodge warranty. I won't go back!

Rita M

Feb 4, 2015

I found the car I wanted on Cars.com at Blue Springs Ford and got an immediate reply from Nick Bundy. He sent me more info on the car and I knew I wanted to take a look at it. A few days later I drove the 35 miles and had the best car buying experience I have ever had. Nick was very friendly and took time to explain everything about the car very thoroughly. It was so stress free, which is usually not the case when you are buying a car. I would recommend Blue Springs Ford and Nick Bundy to anyone looking for a new Ford. Thanks, Nick!

focus

Feb 1, 2015

This place was great when I purchased my car. looked and test drove 4 cars and didnt feel pressured into buying at all. My sales guy was named jack i would highly recommend this place from start to finish the customer service was outstanding.

TheMeads

Jan 28, 2015

Woke up and decided that we would buy a new car, it was so cold that our cheeks hurt after 5 minutes of on the lot browsing. We were looking, debating, trying to figure out what we wanted and Mike Hanson appeared with a smile on his face even though the wind was shipping at about 15-20 mph. He showed us several things we asked to see knew about the cars she was showing!, After about 30 minutes outside, he brought us inside to warm up and have some coffee so we could discuss what we wanted to test drive.... it all went so smoothly, and our salesman Mike was so friendly, fun and made the experience great for us. Everyone we dealt with that evening was nice, professional, and friendly. We went home with a BEAUTIFUL Ruby Red Fusion and could not be happier with our experience at Blue Springs Ford and Mike!!

kokelolsosey

Jan 20, 2015

Excellent all around! Javier was extremely helpful in finding me the perfect car.

JS

Jan 19, 2015

We got a great deal on our pre-owned Ford Focus, and we had a very pleasant experience buying with Dustin Bresheans. Highly recommend.

michael payne

Jan 18, 2015

My name is mike payne and i Had the best time buying a car from Nick Bundy from blue springs ford. Bought the car of my dreams and cant thank him enough for an amazing price on it

don - truck buyer

Jan 17, 2015

Have bought several vehicles from the same sales person (SANDY) and have had a very good experience with this person. The General Manager (KYLE) was very helpful and fair when dealing with Blue Springs Ford dealership.

Brandon

Jan 15, 2015

Adam Woods was great and very helpful explaining all the options and details for me to get what I needed. Was very patient and Paul helped with all the financial paper work.

Tonya

Jan 14, 2015

This is my second purchase from Blue Springs Ford in the last six months. While my family and I were living overseas and getting ready to move to Missouri, we knew we would need a vehicle as soon as we touched down in Kansas City. Nick Bundy to the rescue! He called us, answered every question we had, and even Skyped with us to make certain we were comfortable with everything. When we landed, Nick had our truck ready and waiting for us. Now that our other vehicle (a Nissan) has broken down, we didn't even consider going to another dealership for a new car. Every time we've been to Blue Springs, whether car shopping or waiting for an oil change, the atmosphere is always very pleasant and friendly, and Nick knows his stuff! I now drive a 2015 Ford Fusion that I love! We tell EVERY person we talk to who mentions they're in the market for a car to drive over to Blue Springs and take a look.

matkat249

Jan 13, 2015

Javier Ferrer was an excellent salesperson, knowledgeable and not pushy.

Justin

Jan 13, 2015

The buying experience was an outstanding trip. I was relaxed with the hospitality I received. Jonathan Wehr was full of energy and listened to all my desires in a truck. He went over every single feature and done his best to honor all my requests along the way. The store was very clean and filled with friendly people. Not at any time did I feel rushed or uncomfortable. I have bought several cars in my day from various dealerships and this one has been the best experience. I recommend you to give them a try, Jonathan Wher, if youre in the market to buy a new/used ford vehicle. Make each and everyday an enjoyable experience regardless of what kind of venture it is. Have a great Year!

Bob

Jan 5, 2015

First time Ford buyer...Was very pleased. Javier Ferrer was very helpful. Will definitely return for my next purchase.

Mike & Ronica

Jan 4, 2015

We had a great experience at Blue Springs Ford! Our sales rep.Chase Starin was very courteous and professional. He was able to answer all of our questions. We would go back to Blue Springs Ford and highly recommend it to our family and friends! Thank You for a great experience!

Doug Meyers

Dec 27, 2014

I would like to thank Doug and Larry for helping me get into a car when my old one broke down. And they worked out a great interest rate that was great!

Val C

Dec 27, 2014

Nick Bundy helped us with an out of state purchase, made it quick and easy for pick up, was very helpful to make sure that everything went smooth, Thanks again!

Disgruntled customer

Dec 15, 2014

My car was involved in an accident and the insurer's insurance sent me to Blue Springs Ford Collision Center for the repairs. They were not my first choice but they were the guaranteed provider for this insurance company and so I agreed. My car went to the shop on November 11, 2014. I received updates from the insurance company every couple of days in the beginning telling me they were looking at the repairs needed and should have a timeline for me shortly. This went onn for almost two weeks before I was given the first idea of when the car would be done. When it approached that day, I was called by the insurance company and told it would not be done as they just realized they didn't receive a part needed for the repairs and so it was moved back 10 days. Right before that day I was contacted by the insurance company and told it would not be done because the person working on my car broke their ankle right before Thanksgiving and now my car would be delayed again as they did not have anyone immediately available to continue the work. I was then given a date of no later than Thursday, December 11. I had not heard from the dealership or the insurance company by 3:30pm that afternoon and so I called my contact at the insurance company. he put me on hold and then came back and said it was not done but would be finished tomorrow. He gave me the phone number and asked me to call them directly around lunchtime to check. I called around 1:40pm and was told it was being cleaned up and I would be called when it was finished. I received a call from Heather at 2:05pm telling me my car was ready to be picked up. I said "Great. I get off at 3pm and I will head your way." I drove from Kansas City, Ks to Blue Springs after work. Dropped the car at Enterprise and walked around to the collision entrance. Upon arriving there the door was locked. Signage on the door says open 7:30am-6:00pm Monday-Friday. Nothing about 4pm. I rattle the door and a female comes to the door opens it and says we closed early today. I'm going to tell you I lost it with her. I have been waiting to get my car back for 39 days! I was not pleasant and demanded to be given my car. I was given my car very nastily and I left.Why was I not told they were closing early? I told them I was heading their way when I got off at 3pm. Why did it take 39 days? I spoke with my preferred shop and it would not have taken that long. I would never recommend this shop for repairs. The time involved was crazy for a big dealership such as Blue Springs Ford. I realize my car was not a Ford but they advertise that they work on all makes and models. They are the preffered provider for a large insurance company. Again, they are not a small shop.

Faye and Sandy

Dec 11, 2014

Nick Bundy is an excellent salesman. Courteous, knowledgeable, very considerate and helpful.

Veryla Kendall

Dec 10, 2014

This was the easiest car purchase I've ever made. Sandy was great, and knew exactly what she needed to do and did the task well. I will recommend her to anyone who is going to buy a new car. I would give her a 5 star rating but there is always room for improvement and there is no way to give her a 4 1/2. Thank you Sandy Tresenriter.

Adam

Dec 10, 2014

The buying process was easy and the salesman wasn't pushy. The only down spot in the buying process was waiting for the finance manager to get to us. With the volume of sales they have a second finance person would help make it much faster.

roy t

Dec 2, 2014

was in the market for a new vehicle. shopped around for cars and decided to visit Blue Springs Ford. The sales person Adam Woods was nice to work with and followed up on our questions. The purchase experience was easy and straight forward.

Edwin

Nov 30, 2014

The sale person was very helpful, listen to our cars option and went and found one for us, getting the car that we wanted. Thanks Adam

Christina

Nov 29, 2014

I bought my car from Nick Bundy. He was very friendly and knowledgeable about the vehicles I wanted to see and test drive. It was great working with him throughout the process.

Linda

Nov 27, 2014

I had bought a ford focus, Bryan M. was great and nice but the process of financing was like a revolving door with little personal attention. The finance gentleman rolled his eyes when I asked questions about the insurance that he was selling. The gentleman who was to schedule a time or get back with me on the window tinting, never called the next day I had to go up there to find out about 4pm.

Mustang owner

Nov 25, 2014

My husband and I brought our 2012 Escape in to Blue Springs Ford for an oil change. We decided to walk around the lot and we happened upon the prettiest Ford Mustang ever :-D Victoria Rogers and Javier Ferrer were very professional and answered all of our questions. They were never pushy during the process. We are now the proud owners of that stunning 2014 Ford Mustang. Blue Springs Ford service department is second to none in there service. Wonderful place to shop for your next vehicle.

Josh Sonsiadek, DC Chiropractic Physician

Nov 23, 2014

Nick Bundy is very knowledgeable and enthusiastic about the automobiles that he sells. He believes in the product he sells. I recommend anyone who is in the market for a car to seek Nick's guidance when purchasing their new Ford.

Paula G

Nov 23, 2014

I love my 2015 Escape and my experience with Blue SpringsFord was great! My salesman Nick Bundy went above and beyond!

Kathy & Victor

Nov 19, 2014

My husband & I really enjoyed working with Sandy. She was very knowledgeable about the vehicle & she was great through the entire process. Most of all, I really appreciate she was not a pushy salesperson & she let us go at our own pace on this deal. As long as she's there, we'll be back!

Ann

Nov 12, 2014

Victoria and Javier are both very nice and professional. They both made our experience fun. Everyone at Blue Springs Ford is friendly and courteous.

Q.L.

Oct 27, 2014

This is the second car my wife and I have purchased from Blue Springs Ford and one of multiple that we have and will get serviced at Blue Springs Ford. Tyson Young is by far the most professional, helpful and honest salesman I have ever dealt with in my life. Danny in the finance department was amazing about getting us the payment we needed and everyone made it happen so quickly and easily. This was a big help to me and my family. The service department is second to none. We are life long customers!

Vickie

Oct 21, 2014

Great Experience buying a new F-150! Staff was wonderful! Everyone we dealt with from sales (Adam Woods) to finance was respectful, knowledgable, friendly and helpful in assisting us in making our decisions. We did shop around at other dealers in our area, but I will definately recommend Blue Springs Ford and purchase from them again in the future.

Blue Springs Ford Fan

Oct 20, 2014

Ron Combs and Chayse Starin are absolutely amazing and professional men. The process was extremely smooth and fast! Everyone should be buying from Blue Springs Ford!

Gordon and Danna Whitfill

Oct 18, 2014

WOW!...was no pressure...was fast...The easiest and BEST experience we've had buying a truck.....and we should know...we counted 8 NEW cars that we've bought in the past 23 years of marriage. Javier was great....can't say enough about him...we were so worried at first...with knowing how frustrating buying a car can be....but working with Javier....only took a minute and he won us over....so very genuine. A BIG THANK YOU TO HIM FOR A GREAT EXPERIENCE!.... Josh too in finance...He is so funny...was a good time! You guys are awsome! Sincerely, Danna and Gordon

fordfan

Oct 16, 2014

My family just bought a new truck from blue springs ford. The service was great very helpful and not pushy like a lot of dealers are. Thank you to Rachelle Lawson for all the help you gave us in finding this truck. Everyone in the office is nice I would go back and buy another from there.

Rebecca

Oct 4, 2014

John Willis was an awesome salesperson! I would reccomend him and Blue Springs Ford to everyone! Luke in financing was awesome too. They made it a very positive experience for me in the purchase of my Toyota!

Vicki

Sep 23, 2014

My third new car purchase at this dealership...all three visits a good experience, and that is saying MUCH, since I used to be in the "biz" myself...the time between the visits to buy new cars were LONG, since my prior two cars lasted me 14 and 15 years, respectively.

Coach Wags

Sep 23, 2014

This is my 4th vehicle from them. I have bought 2 F-150's a fusion and now an Escape. Awesome.

Melissa Darrah

Sep 19, 2014

At first I was looking at used cars with Sandy and my family. She saw I was not happy with anything I saw or drove. After asking a few questions she figured out that we could actually get a new car instead. Sandy made sure she found a model with all the options I wanted and made the deal happen. Now I am driving my first new car and I never want to get out of it. Thank you Sandy for making my car dreams come true!

Melissa Darrah

Sep 18, 2014

My family has bought vehicles from Blue Springs Ford in the past. Sandy made me feel so comfortable looking at used cars. After not finding what I wanted Sandy offered to see if a new car could be an option for us knowing where we wanted our monthly payments. She made it all happen and made sure I was getting every option I wanted. From beginning to end Sandy helped us get the vehicle of my dreams and made sure I was happy with the overall result. I will be coming back to her for our family's next vehicle. Thank you so much Sandy and Blue Springs Ford. I love my new ride and never want to get out of it.

Ieisha

Sep 13, 2014

I recommend blue springs ford. I went in with bad credit and got approved for a 2012 fully loaded ford fusion. I didn't think it was possible.

"Nice car!" Driver

Sep 13, 2014

As I began to think seriously about purchasing a car, I heard from so may friends and colleagues about where NOT to do business. But, I can say, I have never had such a great experience in product and personnel than I did last week at Blue Springs Ford. Dustin was about as easy going, yet willing to hustle up answers to all of my questions as anyone could ask. Then, honestly it was my pleasure to work with Henry and then Josh to finalize all of the necessary paperwork. These are the kind of guys with whom it is a pleasure to do business. Further, they are the kind of individuals that I would enjoy greeting again in any public setting. P.S. The only reason that the repair line is not 5 Stars...is I am awaiting their assistance to cover holes drilled in the front bumper, since I do not need a front license plate.

Tj and Sam Brawley

Sep 6, 2014

Javier did an awesome job helping us! He was very friendly and helped us find what we were looking for. He helped make sure we received all the discounts we qualified for, and was just very knowledgable about the whole process. All of the employees we encountered were kind and helpful, especially the financing guy who helped us save money in the long run. Thanks guys! We love our 2014 Ford F-150 super cab...and it's Texas Rangers blue!!!!

callaway

Aug 30, 2014

My first new car I bought from Blue Springs Ford from Sandy and she greeted me and found what I really wanted. I drove 3 cars and bought the focus st. When I came to pick up my new car Sandy was so excited about me getting a new car and made it fun. She called me and let me where it was and let me know that it was here. Ask for Sandy Thanks Sandy

Satisfied car buyer Randy

Aug 29, 2014

Buying a used car,my salesperson Dustin Brashears, made my experience fast couteous and professional i will return

David

Aug 20, 2014

Bought used 2013 Explorer over the phone, just as I expected when i picked it up. very friendly, pleasant personnel to work with. (I did know previous owner) great experience check them out

Deb Baldwin

Aug 19, 2014

The guys at ford were awesome, they made buying a car more enjoyable than I have ever experienced, I had my 1 year old granddaughter with me and they were so sweet to her, made me feel comfortable and the whole process of buying a car went very smooth! I would recommend blue springs ford to any of my family and friends. I got the best deal here, after shopping around for awhile, thanks to Blue Springs Ford!

Joe and Barb Scott

Aug 13, 2014

Adam Woods has been an excellent representative of your company. He demonstrated knowldge of the vehicle we purchased, patience with or numerous questions about the vehicle and was very curtious and helpful throughout the sales process and even after we puchased our vehicle. He is a definaite assest to your company!. We also recieved purchasing assistance from Scottie who also was very helpful.

Mary Beth

Aug 5, 2014

I had a great experience, and would most definitely go back in the future. Everyone along the way was friendly and helpful without being pushy.

Rizzyearl

Aug 4, 2014

One Saturday afternoon, we walked in to Blue Springs Ford just look at vehicles, as the engine was going out on our current van, and we were looking for an SUV to replace it. Javier was the first person we laid eyes on. He was very helpful, answered our questions and was so polite & NOT PUSHY. We left with his card and further investigated the website for all our options. When we had finally made a decision, we went back for a visit with Javier. He, once again, helped answer all our questions...we chose to special order an Explorer. Javier kept us updated along the way...then the day came to pick up our new Explorer. We arrived, got to take it for a quick spin & then to do the paperwork. That day we also met Henry & Joshua - they were great!! They were both organized and very knowledgeable & the best part is they got us in & out in no time!! We had our new vehicle in time to take it (& show it off) to our son's little league baseball world series that evening! Every single time we walked through the doors we were offered something to drink, if we wanted it & their showroom is SO CLEAN!! Thank you Blue Springs Ford for such a wonderful sales staff!! We'll be back!

Craig and Barb Smith

Aug 4, 2014

We just came down to Blue Springs to visit my brother but came home with a "new" used car! If it weren't for our salesman, Scott Cuen, this would not have happened! Scott really did an outstanding job! He is friendly, professional, experienced, knowledgeable and very well-informed regarding the latest technology in cars! He did not pressure us and was extremely patient with all our questions and concerns. Even after the sale, he went far beyond the call of duty to make sure we would get the upgrades needed from our local dealership. My brother always buys his cars from Blue Springs Ford. Now, we will drive over 300 miles back to get our next car from them as long as Scott Cuen will be there to give us such exceptional care! Thanks again, Blue Springs Ford and Scott Cuen! Love our Ford Edge!!

Landric

Aug 3, 2014

Great buying experience, friendly staff, good selection of vehicles, and paperwork was processed quickly.

Dawn & Scott

Aug 2, 2014

Our sales consultant, Paul Chaples was very knowledgeable, friendly, and took the time to make sure we knew all the features about the car we were buying. One of the reason we bought a new care there, was the service department. Mark Eggers in the service department, is always very helpful and nice. That's the reason we have our vehicles serviced there.

TDJ

Jul 30, 2014

I first started my relationship with Blue Springs Ford online as I was comparison shopping. I was pleasantly surprised by how quickly I receiver an acknowledgement from Paul Chaples, just an acknowledgement at first. I was able to search and compare what I wanted. I was able to converse with Paul via email, I withheld my phone number at first. We communicated specifically on what I wanted in a truck. He responded with suggestions and web links to trucks I may be interested based on my criteria. Even addressed my color preference. Once on site Paul addressed my needs down to the my question about it fitting in my garage, it did. Never once did Paul try to steer me in a direction other than what I wanted. He stood by the Ford product and want they represented but didn't once press me on a decision. Actually I was the first to say let's see if we can close the deal. I told my wife, that's how you buy a truck. Everyone at Blue Springs Ford was pleasant and wanted to help. Customer Service/courtesy is highest on my list for people I chose to do business. I apperciate my experience with Blue Springs Ford.

Justin Woods

Jul 25, 2014

We started at Blue Springs Ford and then tried some other dealerships to compare. Neadless to say we went back to Blue Springs Ford because they treated us well and had the car we wanted. Dustin and Jesus were the guys that worked with us and they were perfect everystep of the way. They stayed after hours to help us out and they did some extra things to make us feel valued. Dustin also listened to us when we described what we were looking for. He was upfront and honest with use and that goes a long way to making me and my family feel comfortable during the process. We will return to Blue Springs Ford because they made us feel comfortable and they were efficient during the process.

Happy New F150 Fx4 owners "George & Yvonne".

Jul 23, 2014

Javier & Tyson were so helpfully in the purchase of our new F150 truck. The sales team was able to get us a lower interest rate than the pre-approval loan we came in with, saved us many many dollars in the long term, Thanks.

Linda Petree

Jul 22, 2014

I purchased a used 2006 Mustang for my grandson, Jacob, for his high school graduation gift. We could not have been treated better. Even though it was a used car, you would have thought we were buying the most expensive car on the lot. Doug was wonderful, as was Josh and Henry. The process was painless and professional. All future car purchases will be made from this dealer and we will certainly refer any friends or family shopping for a car. I look forward to a long relationship with the best Ford dealership in the area.

bill s.

Jul 19, 2014

This is my many new cars from blue springs ford. Sandy has always been fun, honest, and has always treated me like family. Also listening to me and my wifes wants and needs. Check out blue springs ford, ask for sandy shes awesome.

S Davis

Jul 18, 2014

Nick Bundy was awesome! Fast quick answers and fair price!

Tony Lee

Jul 17, 2014

Traded a 09 Dodge for a 09 Ford 150. This was the used vehicle side but the manage printed out values of the ford 150 and added equipment that was not on the truck to raise the price. Once confronted they were hesitant to admit there mistake.

musicbizzy

Jul 17, 2014

We wanted a FORD F150 truck and after 3 visits with other dealerships, and all they would do is get out there calculators and tell us the deal could not be done for simple economic reasons. 1 visit to Blue Springs FORD and the deal was done. We got the truck we wanted and more for the price we wanted to be at. I am amazed at the courtesy and compassion displayed in helping folks out there. Highly recommended.

Russell D. Cutshall

Jul 15, 2014

Compared to 3 other dealers I was very impressed with the over all service I received, Mr. Nick Bundy was the salesmen that was very helpful in helping us to decide which model would work best for us. No high pressure. That works well for me. I will be returning in the future. Thank you Nick for all the time you spent with us.

KEL

Jul 12, 2014

Came to dealership and waited on right away. Had a huge selection, came away a satisfied customer. Sandy was great and made sure this was the right vehicle for me. Ask for Sandy. My first impression on the phone Sandy sounded like she was really wanting to help me find the right car.

Bud and Judie

Jul 12, 2014

Sandy is very knowledgeable and experienced. Very professional and we would look forward to working with her again.

Pam

Jul 9, 2014

I have just purchased my second car from Blue Springs Ford. Sandy made it so easy. We worked together well and I got the car that I wanted. Thank you Bob. You made this happen.

Ben

Jun 30, 2014

Brought vehicle in for service this morning. Ryan Jenkins is an outstanding representative and is one of the main reasons I keep coming back. Your service department is superior, your waiting area comfortable, and your staff is extremely helpful. From purchasing vehicles from Dean Hager to service from Ryan & JW, the quality and courtesy are the best. Keep up the great work and I'll keep coming back!

Ralph Hartman

Jun 29, 2014

Adam Woods was my salesman when I was shopping for a new 2014 F-150. He was obviously new to his job but his honesty and personality was refreshing. If he was unsure how to answer a question, he would say he needed to ask a knowledgeable person to provide an accurate answer. Adam answered all my questions, found exactly the vehicle (with all the options) I was interested in. He spent considerable time with me to insure I found the exact vehicle with a fair price . This is the second new F-150 I have purchased from Blue Springs Ford and I continue to be a satisfied customer.

Al

Jun 18, 2014

This is the second vehicle I have bought from BSF. Rochelle (sp?) was great to work with and answered all of my questions. My only gripe is when the financing was put together, some of the rebates had to be taken back to get the lowest payment. It would have been nice to know that could happen up front. Ultimately, it did not affect my decision to buy. This is probably more of a gripe with the whole system than this particular dealership but it seems to me that the financing side of the purchase experience could be simplified considerably.

Darren

Jun 17, 2014

I went in knowing which car I wanted. I was prepared to deal with a salesman trying to talk me into something I didn't want, add-ons I didn't want and be pushy and I expected a bunch of hidden costs. I received none of that. Dustin Breshears was friendly, knowledgeable and very easy to deal with. It was the first time I have dealt with Blue Springs Ford and It was the first time I bought a car and didn't leave hours later frustrated with a headache. The follow ups and attention I have received in the weeks following the purchase has also been surprising and has really made a positive influence on the whole experience. I HIGHLY recommend this dealer and especially Dustin Breshears.

Andrea

Jun 17, 2014

Nick Bundy was my sales person and he was great! Not only was he helpful with everything about the car, he showed me around and introduced me to people I'd be seeing when I go in for anything!

A&B

Jun 9, 2014

Nick Bundy was great to deal with. Saw a truck online and corresponded with Nick to get the deal done with ease. Responded timely through email/text. Because of Nick's effort to work with us from a distance, we drove over an hour to Blue Springs Ford to buy our truck. Working with Nick online made the process easy. The facility is also first class! Impressed! Would recommend!

KS

Jun 4, 2014

Sandy Tresenriter was an excellent sales rep for blue springs ford. She not only gave us a great deal, she did it while making us smile and feal wanted/appreciated. I would recommend her to anyone looking for a beautiful new vehicle.

Raquel Keyton

Jun 4, 2014

I got into a car accident in the beginning of February and took my car to Blue Springs Ford Collision Center for repair. I dropped it off on a Monday and they didn't even bring it in to do the estimate until Friday. After they finally started working on it the following Tuesday the total came to a little over $5000 for the repairs. They called and said my car was ready for pick up. As soon as I walked up to my car (2011 Ford Taurus Limited) I saw that there was what looked like a dent in the hood and that the front grill and bumper was not lined up right. I brought this to their attention and they took it back in to fix. They brought it back out and I thought everything was ok until I drove it. The car pulled hard to the right. They had done an alignment so it shouldn't have done that. I brought it back and they denied that their was anything wrong as the specs showed that it was aligned correctly. I said it pulls to the right and I had tested it on several different streets. I also pointed out how the front part of the car and the hood weren't right still. They continued to deny everything. I called my insurance company who sent out an inspector. As soon as I told them the insurance company was sending an inspector they took my car back to realign it. They continually denied the fact that they had adjusted the hood and that's why it wasn't lining up until the insurance adjuster got them to admit it. I ended up having to take my car back 3 times before they finally got it fixed right. They advertise that they are perfectionists and do the job right the first time. What a huge lie. I won't ever let them work on my car again. I am extremely upset about how I was treated. I lost time at work because I kept having to bring my car back and my boss was not happy.

Sara

May 31, 2014

This was the first car I have bought on my own and the service was excellent. I was nervous that I would be pushed by the staff but they were helpful and got me exactly what I wanted at exactly the price I needed. Sandy was more than helpful and made the process very easy and comfortable.

James

May 31, 2014

Bought a new Focus from Nick Bundy and couldn't have been happier with the whole process. Nick was great to work with by email before I visited the dealership, during the sales process and even after the sale was made. Everybody we dealt with was friendly and laid-back/low pressure. I will definitely be back the next time I'm in the market for a new car.

Melissa Whited

May 31, 2014

Once again Sandy has taken care of us! This is the 4th vehicle we have bought from her in the last 1 1/2 years. She is a very knowledgeable and friendly salesman that makes buying a car too easy! She listens to our needs and makes sure we have the appropriate vehicles to choose from. If you need a car, go see her!

happy customer

May 30, 2014

Nick Bundy was a pleasure to work with. He made buying a new car a great experience! I highly recommend him.

Duane G. Pearce

May 28, 2014

Larry, our used car salesman was very couteous and seen to our needs. He was really trying to do everything he could to make us satisfied. Henry, the after market manager was very informative and seen to our needs as we asked. Eric, the finance manager was thorough and knew his job very well. He helped make the buying experience much more pleasurable. Thank all three of these gentleman for thier care and experience in this.

MIlls Family

May 26, 2014

Buying our new car was an great experience Nick Bundy was very patient and worked with us to find the Explorer with all of the features we were looking for including the color. The finance department was awesome as well!!! This was a painless process!!

country don

May 26, 2014

pleasant buying experience. excellent sales person and sales manager.

Alex Richards

May 26, 2014

Sandy makes everything so easy and she is awesome!! The dealership is beautiful and so friendly..I will recommend these guys for every Ford

caitlin

May 24, 2014

Nick was amazing!!!! I was really nervous but he put my mind at ease!

CSH

May 24, 2014

My husband and I have purchased our last three vehicles with Sandy Tresenriter at Blue Springs Ford. She makes the experience as smooth as possible by taking care of paperwork as much as possible. This was my first hybrid purchase and I wanted 2014 stock which was about gone. She searched and searched to find me a car with everything I was looking for. Most salespeople would have given up I believe. Everyone at the dealership has been friendly and the facilities are comfortable. We dropped off another car for servicing and all the employees work together to keep things rolling regardless of where we are in the dealership.

AJZ

May 22, 2014

Sandy was not like a typical salesperson and seemed to just want to show me the car that I wanted. My concerns were heard and we worked out a deal that I think will be best for me. My experience at Blue Springs Ford was better than expected and I would definitely recommend it to my friends.

Donald Fulfor

May 22, 2014

Javier was very helpful in selecting the car. The best experience I have had in the Kansas City area buying a car.

Lorelei

May 22, 2014

I dealt with Javier. The deal was easy, met my expectations and I was completely satisfied.

Nancy McD

May 21, 2014

We recently purchased our very first Ford. We have always been a Chevrolet family, but after looking at the Ford Edge and the extra options it had, we decided to give Ford a try. We were very impressed with our non pressure, very informative sales representative. In fact, we couldn't have been any happier with the entire Blue Springs Ford staff. We absolutely love the Edge we purchased, and will definitely be buying from Blue Springs Ford again. No more Chevrolets for us!

Will only buy at BS Ford

May 19, 2014

Great dealership to work with. Purchased two vehicles in the last year and both have been at Blue Springs Ford. Tyson is a great salesman to work with, no high pressure gimmicks, flexible on test drives to identify which vehicle you are looking for. I will contnue to purchase from Tyson and will only use Blue Springs Ford. The service staff are great and they always make it right.

Need a Car John

May 19, 2014

Bought a used 2013 Jeep Patriot. Our salesman Taylor Freeman was straightforward and easy to deal with. Total time to test drive and purchase the vehicle was 1 1/2 hours.

JimBlueSprgs

May 16, 2014

Excellent dealership, purchased new cars there twice in a row

Kathy R.

May 14, 2014

I rode with my husband to the dealership while he was getting the oil changed in the 2011 Ford F-150 that he bought from Blue Springs Ford. I knew we would have time to kill so I looked online to see what vehicles they had available. The 2013 Ford Edge Limited caught my eye. We were greeted by Taylor Freeman and he proceeded to answer all our questions about the vehicle and we took it for a test drive. Needless to say, I was in love before I got behind the wheel. Taylor was very knowledgeable about the vehicle and made the buying process a breeze. I would definately recommend this dealership and Taylor as a salesman for your car buying needs.

PSP

May 13, 2014

My visit to Blue Springs Ford ended up to be one of the best experiences I have had in purchasing a car. Everyone was very nice and easy to work with and answered all questions asked. Sandy was especially great to work with and made the process very easy.

Tammy

May 13, 2014

Javier was very knowledgeable and helpful. He understood our unique situation and was able to get us into the car we desired. The finance team was amazing and everyone in the dealership was very helpful and friendly! The car we were buying was priced well for its make. I just have to say I love our new car! This is the first time ever buying a new car and I would do it again from Blue Springs Ford! Thank you all for making our buying experience easy and fun!

terry dean

May 10, 2014

sandy was very helpful and made me feel comfortable always dealing with her for every vehile purchased. Never felt pressured in dealing with her and she knows what shes talking about.

blondie46

May 8, 2014

My husband and I visited Blue Springs Ford months ago even before we where ready to buy. We met Tyson and after that meeting he kept in touch via emails and updates on newest deals Ford offered and cars that came in. Not pushy by any means Tyson just kept in touch. The time did in fact come that we where ready to buy our 2nd car. On a beautiful Saturday in April we visited Tyson and after test driving 11+ cars I finally sat in a 2014 Mustang. A car I was not even thinking about but feel in love with before I left the lot. You could say she had me at Hello! Needless to say the deal was done smoothly and without any drama. Tyson and the Awesome people at Blue Springs Ford made our buying experience a Great One and my husband and I could not be happier. I would tell all to give them a visit the next time your in the search for a new car. Thanks so much for a Smoooooth Deal and a beautiful Car to drive!!!!

Jo

May 8, 2014

The Ford Escape is the second used vehicle purchased from Blue Springs Ford. With the supportive service recommendations of Charlie, JW and Ryan in the past, my 2006 Ford Five Hundred and I experienced the best of service and lots of miles. I look forward to the continued relationship with Charlie, JW and Ryan in the service department after the purchase of the Escape from Mike Hilker. All of them have worked hard to ensure that I am a satisfied and a loyal customer. With the knowledge of required and anticipated repairs due to the amount of mileage on the Ford Five Hundred, I was able by using the website to make a decision about what model/style Ford I wanted to purchase, and talking with others who drove different models/styles. I was offered other vehicle options, however, chose to remain with my first choice. I will remain with Blue Springs Ford for future service requirements and possible purchase of another vehicle.

Doug and Deb

May 7, 2014

Blue Springs Ford has a great team with Sandy Tresenriter and Javier! Sandy was steady and persistant to find me the car I wanted at a fair price! Javier has there to back her up when my wife stopped by to check on inventory and helped deliver the car on a very busy day! This is our 2nd experience and we were fully satisfied. The service shop is the best. I'm on the road with the car and they always help make sure I'm safe! The Taurus SHO I bought is fantastic! It's sport luxury is very well coupled with state of the art safety features. The 2011 helped me avoid a serious accident with potential serious injury on the interstate with slush/snow packed conditions. The all wheel drive is well worth the cost. I purchased a 2014 again! Thanks to MY dealer.

the townes

May 6, 2014

My husband and i went into blue springs ford just to find out where we needed to be in order to trade. Assuming that we would have to wait a while or come up with a hefty down payment. We were upside down and we knew it! All we can say is WOW! Our saleman Nick Bundy and the rest of the staff went above and beyond and we walked out with a brand new car with a wonderful intrest rate. i wont lie, we were there most of the day but it was totally worth it. We had to bring our 9 month old son with us and they made us comfortable during feeding times, diaper changes, and NIck also took us both individually to test drive so we wouldnt have to trade out the car seat. He showed us all around the whole dealership and showed us how they are a one-stop shop when it comes to all your car and maintainence needs. you can even rent a car there! we are offically lifetime customers of blue springs ford. buy the way if you work for Lakecity you get a wonderful discount!

Jennifer

Apr 29, 2014

I had some issues with my 2012 Escape I bought from Blue Springs Ford. Javier met my frustration with integrity and honesty. He told me he would make the situation right, and he did. Had it not been for Javier's excellent, caring attitude and service I wouldn't have gone back to Blue Springs Ford or for that matter even remained a Ford customer, period. He embodies the kind, helpful and customer-focused service that made my purchase enjoyable and kept me a Ford customer.

Sandy & Jac

Apr 27, 2014

Blue Springs Ford has given me excellent service in every experience I have visited them. From servicing my ten year old vehicle, parts acquisition and installation help to recently shopping for a new vehicle. I recently purchased a 2014 Ford Escape Titanium at (I thought) a very reasonable and fair price. Nick Bundy was my salesperson and was very cordial and (at my request) gave me a fair price at the onset with no pressure or urgency for my wife and I to make a decision. We did buy the Escape and Nick did everything to ensure fair pricing and excellent service. We would definitely recommend Nick and Blue Springs Ford for any new Ford acquisition for ourselves and will highly suggest them to our friends!!

Michael C

Apr 25, 2014

I just purchased my second mustang in two yours from Tyson at Blue Springs Ford. Tyson searched the entire country for the specific model, color, interior and exterior packages I wanted. Within a few days the exact car I specified was on its way from Illinois. Less than a few hours after its arrival at Blue Springs Ford it was in my garage. This was by far the best car buying experience I have been a part of.

Alpha

Apr 24, 2014

We bought a 2014 Ford Escape back in October of 2013. It was a great experience. Keith was a great salesperson. When there was something we did not agree with, he brought it up to his management and worked with us. The car is working great and we are happy with it.

KynieCam

Apr 21, 2014

This is the first time I have purchased a car without feeling like I was being "tricked" into buying a car! Our salesman, Nick, was straightforward, personable and accommodating. I appreciate his down-to-earth approach to selling a car to me and my husband. Overall the service we received was superb and we were extremely satisfied! Definetely would reccomend to family and friends! Thanks again Nick, keep up the great work!

Heather

Apr 16, 2014

I just bought my Ford Escape from Blue Springs Ford. I was very pleased with my experience, Dustin was my sales representative and he was great, very knowledgeable and helpful without being pushy. I highly recommend this dealership!

Helmer & Jan

Apr 15, 2014

Sandy was very helpful, friendly, sincere, and has a great sense of humor. We would definitely recommend her as a sales person.

Sharon from Indep

Apr 12, 2014

This girl Sandy is way way way above and beyond the BEST...she make one feel like u have known her all ur life.......love her always a smile , very professional, and know her stuff.. keep her card

Veryhappymomma!

Apr 5, 2014

This was seriously amazing!!! I walked in really not expecting to buy a car due to my credit, but Mark Davidson and the rest of the staff here worked their tails off to get me a deal and into a car the same day! If I ever need a car again I will be coming back here!

AMYCW

Apr 3, 2014

I shopped with Larry Luther and he was great. I got a car I loved, and will have for many years! If you go here make sure you ask for Larry!!

ED AND RUTH SCHWARTZ

Apr 2, 2014

We have had a great time working with Paul Chaples who he has been very helpful as we tryed to figure out what we needed, how to operate our new cars and how we could finance our purchase. Thanks for everything Paul!

Holden

Mar 31, 2014

Blue Springs Ford made my buying experience wonderful. They made us feel like family and our sales person Henry Talley was amazing. He was very low key and personable. He didn't make us feel pressured and made sure to get us everything we needed/wanted in a vehicle. I would definitely go back and get my next car there.

rowveina reid

Mar 31, 2014

Larry was great he got us suv we wanted love itat the price we wanted. We will send all of our friends there. they got us a very good interent rate which we where very happy about. It keep our payment where we wanted it with all the extras added on.

Rick

Mar 31, 2014

My wife and I were greeted by a friendly - helpful receptionist who directed us to one of the sales persons. This sales person was also friendly. He did not try to apply undo pressure and was able to answer all the questions that we had. Do to our financial situation we did not purchase a care. However, based on the treatment received we would highly recommend Blue Springs Ford. We will be going back there when our financial situation changes.

Abby

Mar 31, 2014

Blue Springs ford made my wife and I feel like family. Henry Talley was our salesman, I cannot say enough about his amazing customer service. He made our buying experience hassle free and stress free. Henry's down to earth and personable demeanor made for an overall wonderful experience. I will definitely buy from Blue Springs Ford again and do business with Henry.

Chris and Bethany

Mar 29, 2014

We went to Blue Springs Ford looking to buy our first new car. We were greeted by Nick Bundy and immediately felt like everyone cared about us as people not just someone to sign some papers. From the way every detail of the process was explained to us, to the way everyone interacted with our daughter, we will never go anywhere else. Nick was so helpful listening to our needs and not trying to push us beyond what we said we could afford. I definitely recommend talking to him even if you're just looking. Thank you all so much for making this process so easy for us!

Repeat Edge Owner

Mar 27, 2014

Taylor Freeman was no nonsense and made our experience great!

Moose

Mar 26, 2014

Blue Springs Ford did an AWESOME job of taking care of me. Nick Bundy was my sales person. When my wife and I walked in, we were expecting the vultures to swoop in. Nick came up and introduced himself to us. Showed us a truck on the showroom floor and said he would leave us alone for awhile to talk. I was stunned and very happy. He gave us time to come up with questions and came back to answer them. I knew at that point, I wanted to buy a truck from him. He was very informative and entertaining. I would highly recommend Nick and everyone at Blue Springs Ford to buy your next car from. GREAT JOB GUYS.

paul

Mar 26, 2014

This is my second vehile from Sandy. I keep comming back to this dealership because of Sandy and the service I get from Blue Springs Ford. See for yourself about Blue Springs Ford and Sandy.

Clare B

Mar 26, 2014

Had a great, stress free experience at Blue Springs Ford. I would highly recommend Henry Talley for his professional, low key approach, it was much appreciated and a pleasant way to do business.

Amanda

Mar 25, 2014

I had an excellent experience buying a used car from Larry Luther. He found exactly what we were looking for and it was in our price range. He never pressured us and he was very knowledgeable about our vehicle. The facilities were clean and everyone working appeared to be having a great time. We were also in and out of the facility quickly and with no issues.

Jo Ann

Mar 24, 2014

Just bought a new 2014 Fusion Hybrid from Blue Springs Food. The experience was good. Javier Ferrer was our salesperson and he was very knowledgable about the cars and answered all our questions. The whole process was quick and easy. I really enjoyed the free new car school offered on Saturdays that allows a professional car person to go over the car one on one with you and point out features on the car and answer additional questions that may arise after you have driven the car for several days. The overall buying experience was great.

nbennatts

Mar 24, 2014

Duane and I would like to thank Blue Springs Ford/ Jesus Borges for the great job you did in helping us buy our ford. You didn't push , you gave us time and the knowledge that we needed & we appreciate that! Thanks again, Duane & Nancy Bennatts

Jb

Mar 22, 2014

I bought an escape from Brian Metz,he did not pressure us and they did not argue with us or try to talk us out of not buying the extended warranties.I was dreading dealing with the salesmen when I drove there and actually had a good expirience so I would recommend them and next time I buy a car I'll plan on going to Brian.

Karen and Mick Brice

Mar 22, 2014

We are loyal to Blue Springs Ford because we are valued customers. I highly recommend Mike Hilker at Blues Springs Ford. Mikes product knowledge of every vehicles features and operation is outstanding. He is a seasoned salesperson who anticipates his clients needs. Being knowledgeable and personable he alleviates the anxiety of the buying process. You never appreciate the need for an informed and courteous salesman until you need one. No one likes to feel like its all about the money. Mike made us feel like we were the only clients on the lot. If you arent receiving this personal service in your vehicle search, head on over to Blue Springs Ford and ask for Mike. Tell him, Mick and Karen sent you!

Leeann Hoff

Mar 22, 2014

The service I received at Blue Springs Ford was amazing. My salesman was Dustin Breshears. He was really friendly and informative. He answered all of my questions and even answered questions I didn't ask. I am very satisfied and if I ever buy another car I will definitely be returning and I hope Dustin is available to help me. My ford edge has been amazing and is by far the best car I've ever drove. Ford is the way to go.

Eric

Mar 21, 2014

We recently purchased a used Ford Explorer from Blue Springs Ford and had a great experience. Sales staff was very helpful and not high pressure. Their buying process is very smooth and organized. They met us where we needed to be financially and they have been thorough with following up after the purchase. Overall, a very good buying experience.

Bobby

Mar 21, 2014

I worked with Mike Hilker on the purchase of another new Transit . From start to finish all were helpfull and professional ,

Jason Hjartarson

Mar 19, 2014

An excellent buying experience and a great car. Henry Talley was a pleasure to do business with, and I will definitely come back to Blue Springs Ford.

crist

Mar 19, 2014

great girl bought all my vehiles from sandy. Always the best deals.

Steve & Shirley Swinney

Mar 18, 2014

I want to thank salesman Brian Metz for all his patience and help and for letting us take up 2 days of his time. We couldn't decide initially whether we wanted the Fusion or the Escape. We drove both, and finally settled on the Titanium Escape. Brian never pressured us one way or the other and just let us decide which was best for us. His knowledge of the vehicles operation and systems was outstanding and he answered all questions. It had been 12 years since we had purchased a new car and I was dreading the process, but Brian made the process one of the best purchasing experiences I have had. I will definitely recommend Blue Springs Ford and Brian Metz to anyone wishing to purchase a Ford product. Thanks again Brian.

Bonnita and Glen

Mar 17, 2014

We stopped in at Blue Springs Ford to look at a Focus and check prices and such. We were approached by a salesman, Nick Bundy. Nick was very friendly. He was helpful and informative. Nick knew a lot about the cars we were interested in and was not pushy or intrusive. Id defintiely recommend you go to Blue Springs Ford.

Brian Adair

Mar 11, 2014

This was my second purchase at Blue Springs Ford. This time around our Sales Consultant, Nick Bundy, made our buying experience pleasant and expedient. I will be returning next time around.

Inherited 2 small kids to raise

Mar 11, 2014

talked to sales rep several times and never waivered on the price I was willing to finance. He finally agreed to what I wanted for my trade in and verified with me the amount I would finance. He even quoted me a monthly payment amount including interest. When I drove 2 hours the following day to do the paper work and take home the car, he said the price was $1,000 more than we agreed to. After pointing out proof of the amount we agreed on, he than said that maybe he figured wrong, but that the $1,000 over agreed upon price was the only price he could sell it for. His supervisor supported him. I called the General Sales Manager the following Monday and he never returned my call. Never in my life have I dealt with a dealership like this.

Just wanted a highly rated car easy to drive and a

Mar 11, 2014

This was a really good buying experience with Brian L. He was so friendly & answered all my questions respectfully. He was helpful in every way & so considerate of me as an elderly person. Everyone at the dealership was also a big help in their own capacity. An easy experience.

terrill m

Mar 10, 2014

This is my4th vehile from blue springs ford and sandy. Sandy knows her stuff and takes really good care of me. She listens to my needs on a vehile and everything goes smooth. Ask for sandy and see for yourself, you wont be disappointed at all.

Angela Harris

Mar 10, 2014

A fast, friendly, honest service department. A great place to service your vehicle.

Chad Pauley

Mar 10, 2014

Richard Dunfield was a pleasure to work with as was all the Staff and Service Dept. I have recommended Blue Springs Ford to people who have come up to me to look at the Explorer and have handed out Richard's Business Cards as well as to Co-Workers.

Scott and Diane Severns

Mar 10, 2014

Larry Luther was great. The first time we came, he walked us around and even though we didn't find a car that time, he didn't call us and push! When we came back a week later, he remembered us, took us for a test drive, and walked us through the repairs and financial stuff. Larry introduced us to everyone and continued to contact us through the process of getting the car up to top standards. What impressed us the most, was offering to walk our daughter through the ins and outs of the car since she wasn't with us when we bought it.

K Harms

Mar 9, 2014

We went knowing exactly what we wanted. We were in a bit of a time crunch and they did their very best to accommodate us. The options that we didn't have time for, they made sure we knew about and could come back anytime to do. Paul Chaples our Sales Consultant was very good and made the process very easy. Worth driving from 20 miles away!

dnyberg

Mar 9, 2014

Had another great car bought from Sandy and Brian at Blue Springs Ford. Everything was quick and they were very knowledgable.

ReneH

Mar 8, 2014

Larry Luther was extremely helpful and made my car purchasing experience as smooth as it could have possibly been! Very friendly and inviting Salesmen and sales people, Exceeded my expectations on finances and was very thourgh, I would highly recommended Larry and Blue Springs Ford for my car buying experience!

anniversary women

Mar 8, 2014

Sandy Tresenriter at Blue Springs Ford was awesome helping us in the new car buying process. She was very patient and no stress sales. i woild recommend her and buy from her again.

Bill and Belinda Bye

Mar 8, 2014

We love coming here, Sandy Tresenriter is the best!

Leroy and Charleen

Mar 8, 2014

As I am a retiree of Ford Motor Company, I have always closely observed the buying car experience, starting at walking in the door of the dealership for the first time. I was impressed with the first hello and the front desk and her introducing me to Brian Metz, Blue Springs Ford sales rep. The ending result was the wife and I buying a new 2014 Ford Edge. I went to look at an Escape, Brian says, take it out and drive it. We decided we wanted to compare the Edge, Brian says take it out and drive it. The wife and I really looked over both, and did settle on the Edge which was best for our needs. Brian then found the car that we wanted on a regional search, I mean he really was tuned into our wants and needs. Thanks Brian! Dealership was really clean and fresh looking. Everyone through the whole process was truly very nice and very thoughtful through our whole experience. Thanks Blue Spring Ford Leroy and Charleen Gray

Diana

Mar 7, 2014

Amazing customer service. Worked with Paul Chaples. Answered all my questions. Went far and beyond owing and explaining all the details on the car. Will recommend him to all my friends and family. I will be going back to Blue Springs Ford if I ever buy another car.

Julie R.

Mar 7, 2014

We just purchased a car from Sandy at Blue Springs Ford. She was very helpful, courteous and quick. She took care of every detail and made sure we knew exactly what we were getting into. We are going to be return customers in the next couple of months and will request Sandy! Incredible experience here!

clwoodys

Mar 6, 2014

4th vehicle I have purchased from this dealership, always kind, professional, on the ball to make their customers happy

Randy

Mar 3, 2014

Brian Lawson helped my wife and I . He expained every detail of each car we were looking at and was very patient while we made our decision. I'll be taking my mother to buy a car from Brian. Thank you

Peck

Mar 2, 2014

Had to meet with Jesus Borges and he was busy at the time. Without hesitation Jesus had me get with Larry Luther since Jesus was busy with another customer at the time. Did a test drive in a Ford Ranger and Larry was very professional about alot of the attributes of the safety features of the truck. The overall experience was very top of the line treatment. Ended up buying the truck from Larry, but both Jesus and Larry were excellent in the way they handled everything professionally. Got what I considered was great treatment and a great deal as well. Thanks to Larry and Jesus. God bless!

Ken

Mar 1, 2014

I would buy from them again, which is the ultimate compliment. They got me in and out in less than 1.5 hours, which is a big deal to me- I don't want to spend all day talking to finance guys and salesman. Well done.

Leslie

Feb 28, 2014

I brought a dodge car for my son an love it great price and Larry was very full and the staff was great I even won a get to so I would refer my friends and family to Larry and the ford dealership. was look for a car for my son whose in college work toward his Master.

Rick F

Feb 27, 2014

Blue Springs Ford took care of a problem that another MAJOR dealership caused. They took care of the problem & DID NOT charge me for the repair as I took my receipt & showed it to J. W. in the service dept!! I bought the vehicle at Blue Springs Ford BUT went to the other dealership because it was closer! I'll never do that again!! Thanks Blue Springs Ford!!

Sandy P.

Feb 26, 2014

I haven't bought a new car in over 9 years and I was kind of nervous about it because some sales people can be pretty pushy. But Larry Luther has been very kind and patience with me and giving me the information I need to decide what car I want and not trying to push me into something that I will regret later. Thank you Larry for being very caring, kind and patient with me through this process.

A.W.

Feb 26, 2014

My dad and I came to you guys looking for a Ford Escape to replace mine that had been totalled. We searched for about a month before settling on a car at another dealer. I just wanted to shoot you guys a comment in regards to our experience with you. We worked closely with Larry Luther, and when we first met Larry he said to us that car sales all come down to three things: the right car, the right price and the right salesman. I just want to say how great Larry was for us. Although we bought my car somewhere else, I still wish we could have gotten it from Larry. He was so patient with us, and informative. He gave us more information regarding the cars we looked at than any other sales man we spoke to in our month and a half search. He is a true professional, and I valued everything he did for us. I can't say how thankful I am for the positive experience I got from him. This was my first time purchasing a car, and to have come across someone as honest and helpful as Larry was really meant a lot to me and my dad (who is kind of hard to please). Anyways, just wanted to commend you guys for having great staff, and hopefully next time I can find the right car with you guys!

Diana & Jerry Oberholtz

Feb 25, 2014

I bought my very first SUV from Paul Chaples. Paul made the experience very pleasant. Amazing Customer Service. Paul asked me a lot of questions and found out what I was looking for. I told him what I was willing to pay and what I wanted my payments to be. He bent over backwards making all of that happen. I called him with a problem I had and he returned my call within 30 minutes and made everything right. I will recommend him to all my friends and family when they are in need of a new vehicle. He made us feel very comfortable. Not pushy or trying to sell me more than what I wanted.

Jacquelyn

Feb 25, 2014

Good experience. Doug Durden was very helpful and explained things very well. We would recommend him and the dealership to anyone interested in purchasing a used car.

matt smith

Feb 24, 2014

Brian Lawson was a great help, he made this experience. Right rom the beginning he was so helpful and ready to work with us on every detail, he was determined to get me in a brand new car. This is the first new car I have bought for myself since 2002 and there isn't anywhere else I would recommend to go but Blue Springs Ford. Brian was able to get my payment exactly what I needed, and that was with no money down or trade in, overall it was the best car buying experience ever. Thanks Brian Lawson.

Jackie

Feb 24, 2014

we had a great experience buying our carDoug was very helpful and knowledgeable

petra

Feb 24, 2014

thanks doug durden for a nice experience buying my suv - no pressure sale but very helpful

Mike S.

Feb 23, 2014

I visited Chayse Starin, over a period of 14 days. He was cheerful and helpful. Chayse always answered any question posed to him and helped me define what type of vehicle I was looking for to replace my 15 yr. old pickup. We were looking for a replacement through him and on the web. We had found another Ford Escape at another Ford dealer, but he explained that if bought the Escape through Blue Springs Ford, we would receive the 10 year/100,000 mile power train warranty offered by his dealership. Otherwise to bring in Escape we found on the web, only a 6 year / 60,000 mile warranty would be possible. This added benefit help sway our decision to buy through the Blue Springs Dealership. Josh (finance manager) was very helpful explaining the loan options to my wife and I. We appreciated both of their efforts to meet our expectations.

Taryn Williams

Feb 23, 2014

I totaled my jeep a few weeks ago and wasn't looking forward to the car buying process. Larry Luther and blue springs ford made it easy and painless for me, which is what I needed after my wreck. They stayed within my price range and I got exactly what I wanted! Thank you blue springs ford and Larry Luther!

Ray Ann

Feb 22, 2014

I received AMAZING customer service from beginning to end. My sales person, Doug Durden was very professional and made me feel very comfortable and appreciated. I never felt pressured by him. He listened to my needs and made sure I went home in a vehicle that was within my budget and met all of my needs. He even took the time to wash it and fill it with gas before I left the lot. Also, the processing in financing went very smoothly. I actually enjoyed my car buying experience. I would say don't waste your time going anywhere else to buy a car. Blue Springs Ford and Doug Durden is the best by far!!!!!

Janet Lapadino

Feb 22, 2014

Sandy was very helpful and very informative with the information that I requested for the vehicle that I wanted. She did an excellent job and I felt very comfortable with ther.

Randle Spangler

Feb 22, 2014

Our salesman Doug Durden is very knowledgeable and professional. We will be seeing him for our next purchase.

nateE

Feb 22, 2014

i bought my first new car at blue springs ford. amazing service,amazing car. no pressure sale's associates awesome everything. nothing but good things to say about everything.

Rob

Feb 21, 2014

Bought a used Chrysler 300 from a exceptional dealership. Doug Durdan is very knowledgeable person and will answer any question you have. Doug was not like an average pushy salesman just trying to make a sale, he sincerely works for the customer whether a sale is made or not. I would not be driving my new used car if it wasn't for him working beyond normal duty. This is a great dealership that has my approval. P.S. Look Doug up at the used car sales....... He will treat you right!!!

Me

Feb 21, 2014

Sales was great Sandy answered all questions and got what I wanted for the truck I have dreamed about excellent job done by her great commincation skills with the me

Mitch and Kathy Williams

Feb 20, 2014

Our daughter totaled her 2003 Jeep Liberty on the ice and we sent her directly to Larry Luther at Blue Springs Ford. Larry worked with us last summer when we were looking for a car and we so appreciated his no-nonsense approach, honesty and the thoroughness he provided in our shopping experience. This time around, he was particularly patient with our daughter, as she was a first-time car buyer. He took the time to explain the total experience and worked with her to find a vehicle that she loved and could afford. We totally trust Larry to provide the information we need to make a smart purchase and he will have our business as long as we can drive!!

Lesa Herren

Feb 16, 2014

My salesperson, Doug Durden was very professional, helpful and answered all of my questions. He was not pushy at all. He went above and beyond to make this a great experience for me. If you are looking for a new or used car, I highly recommend Blue Springs Ford and Doug Durden!

terrill

Feb 15, 2014

Sandy is the best, she's great, friend and friendley and great person all around and makes me feel very comfortable. I have bought 3 vehiles from her and will always come back to her. She never forgets me on my birthday and I call her on all occasions too. Sam bell in service has taken good care of me also if I need anything. Sandy knows her products and is a lot of fun to be around,and her honesty when making a deal. The dealership as a whole has been great .come here and see for yourself and ask for SANDY.

MT

Feb 14, 2014

Doug helped me to trade in my old Explorer and up to a new Ford Focus. When I went in I was unsure if I was even going to buy a car. Doug was very helpful and did not try to force the sale. He worked with me to get a price that was reasonable and a great interest rate. I would encourage everyone to go see Doug at Blue Springs Ford.

Tom

Feb 12, 2014

I bought a 2012 Ford Explore from Blue Springs Ford. Doug Durden did a great job throughout the sales process and delivery of the vehicle. He has called me post the sale to see how I like the vehicle.

Leslie Anderson Black

Feb 12, 2014

But I went to check to see what I won on the flyer they mail out and I went to get a car for son and Larry Luther was geat and staff was very nice to me and took time out and explaine to me and help put me a car I could afford for my as he finish college. I will get the informantion out to the friends and family my aunt is going out there to trade her car in for a new one. I also won the drawing they are the best!!!

Big Ford fan.

Feb 11, 2014

Sandy was an amazing sales person. Would recommend her to anyone and she sold me an amazing Taurus. Since I bought it I am trying to think of things to do so I can drive it.

Rose

Feb 11, 2014

My sales person Doug Durden was very helpful and courtious. Nothing bad to say about Blue Springs Ford. Everyone that assisted me in the purchase of my new 2014 Ford was very quick and polite. Was the easiest purchase of a Vehicle that I can remember. Go see them!!!!

Jim

Feb 10, 2014

I went into the dealership this morning with the idea of a test drive and see about a price. I ended up leaving with a new Ford Focus Titanium hatchback. Very friendly staff, not pushy at all and they listened to what i said. I pretty much knew what I wanted when I went in but it was refreshing to be helped and not herded. I don't buy new cars very often, I think because it takes me several years to get over the experience. I would say that I will have to change my opinion about buying a new car now, overall good experience.

BrianJamieFords

Feb 9, 2014

We have been purchasing from Blue Springs Ford since 1990 - always treated great and come back! Our last 7 have been purchased from Sandy - she is an awesome salesperson and now a great friend! Thanks again to Sandy, Josh and all the Blue Springs Ford team for another seamless trade/ purchase on our 2013 F-150 and 2013 Focus!

Kristen

Feb 8, 2014

We purchased our last vehicle from Blue Spring Ford in 2006 and when we started our search again last month we made Blue Springs Ford our first stop. Doug Durden was our salesman and he was great at finding a vehicle in our budget that also met our needs and wants. As with any used car there were a few issues that we didn't notice at first but we were able to call him and get them fixed right away. We are very pleased with our salesman Doug and our finance guy Charlie. We had originally came pre approved from our credit union but they were able to BEAT our credit union interest rate. Who could complain about that! Thanks again, I am sure we will be back in the future!

M Leblanc

Feb 8, 2014

From start to finish, Paul Chaples made it very easy for me to lease my new escape. He showed me that I was a perfect lease candidate and could save money rather than buying. Even though it has lot more technology than I expected, I am looking forward to learning how to use it all. I would gladly recommend Paul and Blue Springs Ford to anyone looking for a new car or truck.

Brittney

Feb 7, 2014

Doug was really helpful and did everything he could to get me the payment I wanted on my car!

Jeff

Feb 4, 2014

From our first visit and test drive with Brian Metz to our second test drive and purchase with Javier Ferrer, there was no "battling" between the two and they worked flawlessly as a team to close the sale. Both were very professional and showed very good knowledge of the features on our new Ford Fusion. Everybody else involved with the purchase process, including the delivery, financing, and sales manager, also made the process incredibly smooth, painless, and quick. We are very pleased and will certainly return when it is time to buy another vehichle!

Khart

Feb 4, 2014

My car buying experience here was wonderful! Everyone was very friendly and very helpful. Larry was great to work with. He even stayed late and helped me sync my phone! Will definitely do business with Blue Springs Ford again!

Valeri

Feb 1, 2014

I bought my first "new" car in years from Sandy last June. Loved my car, Sandy made the experience very pleasant. Great cumstomer service. Spoke with Sandy in December she made a follow up call to make sure everything was going well and that I still loved my car. I told her I did and everything was great. A month later my car had an accident and was not repairable. I called Sandy up left her a voice mail told her what had happened and left my number. Sandy called back within the hour almost as sad as I was that my car was gone. I told her exactly what I was looking for, she said let me check I will call you right back. Sandy called back in 30 minutes, had the car I was looking for, I met her that afternoon and made my second Mustang purchase. I would not have gone anywhere else, my trust lies with Sandy and I will purchase every new car from here on out from her. Thank you Sandy so much for your help.

Ben M.

Jan 30, 2014

Jesus Borges was our salesperson, and he made sure we were taken care of. He even went the extra mile and showed me the various features of the car after the sale. Everything was done quickly and professionally with care.

Ms Chandler

Jan 30, 2014

My experience here at Blue Springs Ford with Sandy has been an great experience

Kim Stewart

Jan 25, 2014

I highly recommend visiting Sandy Tresenriter at Blue Springs Ford. She is wonderful and very helpful. We are on our third car from Blue Springs Ford and have always been treated fairly. Highly satisfied!!!

Paul and Jody Jones

Jan 23, 2014

We purchased TWO used cars from this dealership last week. It was by far the BEST experience we have ever encountered while purchasing a vehicle. Our salesman Ziggy Jarczyk was outstanding. He did all he could to meet our needs. Then we saw Charlie at the main showroom, who helped us choose our maintenance package. We then saw Luke Baker to finalize all our choices. He was very helpful also. Then we proceeded to Eric who closed the deal with us for both vehicles. He explained everything and showed us all that was done before he ever ask for a signature. These guys are the top of the line. They know what the word SERVICE is all about. Thank you for making our experience one to remember.

Alberto

Jan 23, 2014

Henry treated us very well. We were looking on the internet and a phone call was made to talk with anyone in general about the explorer. This was a good buying experience and hope to do more business in the future with Henry.

BobM06

Jan 23, 2014

I purchased my '06 Navigator in March '10 from this dealership and this was the reason for having it serviced here. I have had multiple issues with their service department, ranging from bad attitude of service advisers, to poor workmanship, and finally not standing behind their work. The issues have ranged from having to make multiple return trips to have leaking tires repaired, multiple times; having a break pad and rotor job result in poor breaking, and a drag sound coming from the breaks after completed; with the final case being a 100K tune up which included a plug change, fuel and air filter change that resulted in an immediate drop of fuel mileage and a poorly running vehicle. On three separate occasions I had taken my vehicle in to have leaking tires repaired. Each time, I had to return for a subsequent attempt to repair with in a day or two of the prior attempt. The worst occasion was when I had returned the vehicle for a second time and complained to my adviser that the tire was still leaking and to make sure it was fixed properly, as I was leaving that afternoon for a trip. He assured me that everything was ok. Needless to say, 2 hours done the road I had to pull over with a low tire. After change my spare, I stop at a local repair facility. They informed me the previous attempted repair had failed.I had to have my brake rotors and pads replaced. Upon have all 4 sets replaced and leaving the dealership, I noticed a reduced stopping ability, a vibration during stopping and also heard a dragging sound coming from the wheel wells. I notified the dealership at the start of business the next day and dropped the vehicle that evening. The response I got was less than ideal. The service department didn't really feel there was a breaking issue and the dragging sound "was probably just the breaks working in". They attempted to "reseat" the breaks by several hard stops in the parking lot and felt that took care of the problem. After picking up the vehicle, the problems were still evident. I returned the vehicle to have the problems addressed. This time I was told that they would "try to rebleed the brake lines, even though they don't normally do that on a brake job any more...", and that the drag sound might be coming from a sheet metal guard that could be dragging, or some of the chrome plating that was coming off the inside of my rims and getting in between the pads and rotors. After these attempted repairs. Still had issues. Next meeting was with the Service Mng. He test drove the vehicle...."The noise was there, but he didn't know what was causing it." He didn't feel the breaking was really too bad. There was nothing else they were going to do.When I took my vehicle in for the 100K mile maintenance (101,078), the spark plugs, fuel filter and air filter were all changed, as well as oil change. I was told I had to run the "Platinum" spark plugs that were good for 100K miles. That portion of the bill was $275. Prior to the "tune-up" I would average 15.5 mpg in the city and high 17's/low 18 on highway trips. The following morning I notified the dealership of a rough idle. The very next tank of gas my mileage drop and average of 2 to 3 mpg and the vehicle still had a rough idle and intermittent hesitation. I notified the dealership of all of the symptoms again. At that time they told me it was probably a bad tank of gas, and to run fuel additive in the next couple of tanks. I had a half of tank of gas in the vehicle at the time of the maintenance, with no problems. All of my local fuel purchases are from the same location (which also happens to be an establishment that the dealership informed my that Ford recommends). Even though I didn't feel the recommendation would make any difference, I followed their instructions. After running 3 to 4 tanks of fuel through with additives as instructed, there was no change. When I called back to discuss the poor performance and significant drop in mileage, I was told it was because of the seasonal change of fuels and they would be happy to run a $98 diagnostic for me. After the last issue, I switched my service to another dealership. I have tried a couple of minor thinks to get the fuel mileage back up, but after a period of time (30k miles to be exact) rough running and engine missing were getting too bad. I took into my new dealership. They told me at the time the 100K mile plugs that had been installed were bad and need to be replace again. A possible symptom was thought to be a bad coil. However, after finally breaking down and spending another $100 on the diagnostic, this proved to not be the case; and a physical inspection showed the plugs to be bad. When I called and informed Blue Springs Ford of these issues, I was told I would be contacted by the Service Manger. A week later I still had not heard back, so I called to the Service Dept again. As the Service Manager was not available, I spoke with the Service Adviser I had been using all along and he questioned why they hadn't seen my for so long. I explained to him the situation and reminded him of my history. He assured me he would call me back that evening. Three days later I again called and spoke with the same adviser. He informed me he'd spoken with the Service Mgr and owner and they weren't interested in working with the me on the problems.Yes, I will admit from the initial 100K mile tune up to now, more than a year has elapsed. However, they have in my service history all of the records, reoccurring complaints and phone calls discussing these problems. Their poor performance, lack of concern, inability to return even simple phone calls when promised is why I will not take my vehicle back to them for service, and the attitude of the ownership is why I will never buy another vehicle from them.

TP

Jan 21, 2014

A great car-buying experience. Jesus was great to work with, very professional and worked to get me into the car I wanted. Everyone was very courteous and helpful during the entire buying process. Thanks to all.

M Trenolone

Jan 20, 2014

We feel like family and are treated with the most respect!!!!! Sandy our sales lady is the greatest. She makes car buying a breeze. She is a no pressure easy going fun lady. Between her and the manager Eric Brins I must say I will not buy anywhere else. This is our second purchase from them and just as easy and friendly as the first time. They listen to our wants and actually come through without even pushing for the upsale. Blue Springs Ford is my home away from home.

CarShopper

Jan 17, 2014

I was pleased with the purchase process. It was much less painful than many dealerships. No hardsell.

Chelsebug

Jan 16, 2014

Ron, Chayse and Chance were all very helpful and professional. This was my first car buying experience on my own and they made is so easy!

Phyllis Medina

Jan 16, 2014

This is the fourth car we purchased from Ziggy Jarczyk in the last 6 years. Ziggy is very professional, fair and honest. Blue Springs Service dept is also very professional and easy to have our cars serviced quickly. I highly recommend Blue Springs Ford.

ChiefsFan

Jan 14, 2014

I wanted a new truck and Sandy was the first person to help me and she was awesome. I didn't know what I was doing or what questions to ask and she walked me through everything making it extremely easy to get the process done. I wanted to look at more of my options elsewhere at first and there was no pressure to buy the truck that day. She was very patient and helped me get the best deal. I will definitely reccommend this dealership to everyone I know. Sandy was very knowledgeable and I could tell she had been doing this for a long time with all of my concerns. If I need another car in the future, this will be the first place I visit.

Scott

Jan 13, 2014

This is the second vehicle in four months that I have bought from Blue Springs Ford. One was used and one was new and Ziggy in the used car department took care of both transactions. Ziggy is great to work with and is always fair and makes it an easy buying experience. I will be back in the next six months to buy another vehicle from Ziggy.

Rex Peck

Jan 13, 2014

Just want to thank Brian Lawson for his efforts in making a deal on my new F150. Great Sales guy! Iam a General Manager for a tire center and I can tell you I recieved the best customer care. The people at Blue Springs Ford are friendly and made it a great experience. We will come back again!

C J

Jan 11, 2014

If you are in the market for a pre-owned car, I would highly reccomend you go see Ziggy. I have purchased many cars over the years, some new and some used. The quality of the experience depends on the air of friendliness at the dealership, the pleasant attitude and product knowledge of the salesperson, and the competitive pricing of the automobiles. You will find this with Ziggy and the people at Blue Springs Ford. Charlie is another friendly,vibrant salesperson who will convince you of the importance of a service contract on a pre-owned car. I would recommend this dealership to anyone in the market for a new or pre-owned car.

Dan & Karin C.

Jan 10, 2014

Ziggy from Blue Springs Ford did an excellent job on selling us our car. The price was excellent and we really like the vehicle.

Morgan

Jan 10, 2014

We bought a Jeep Patriot at Blue Springs Ford on New Year's Eve. They were very busy but didn't keep us waiting too long. Jesus was a great salesman and I would recommend him to anyone shopping for a good quality vehicle.

Lucky Chiefs Fan

Jan 9, 2014

To start, I had the great experience of winning a 2014 Ford Fusion at the Chiefs game halftime on Dec 21st. I was contacted by Josh Page that week to arrange to pick up my new car. I was currently driving a Nissan Titan and was interested in trading up to an F150. I found the truck I wanted at a local KC dealer online, and within about 3-4 emails over the weekend to Josh he obtained the vehicle and offered good trade value for my truck unseen, and accepted my first offer price on the new truck which was very reasonable. I drove down to KC on New Years eve and Brian Metz assisted us in transaction paperwork and went over every detail of the new truck and helped set up all electronics. Together they were very helpful and available and the transaction was the smoothest I have ever experienced. There was absolutely no pressure even though I was negotiating price on new vehicle using free credit from the Fusion which was honored in full as cash down on new car. I am very pleased with the whole experience, and thankful for opportunity to win a new car. I am very happy with my new King Ranch F150.

VPittier

Jan 8, 2014

Henry was very helpful and patient with me. Thank you Blue Springs Ford

Dr. Patt

Jan 8, 2014

As a single female, the last thing I wanted to do was purchase a new car. However, Blue Springs Ford was recommended by a colleague and I decided to bite the bullet. I expected a hastle from the get go but it never happened. The purchase went smoothly and everyone was very respectful. I have also taken advantage of their Saturday "class" which answers questions about the electronic system. I am extremely happy with my choice of vehicle and my choice of dealership. I will definitely use Blue Springs Ford for any further purchases.

Melissa Whited

Jan 7, 2014

Once again we were treated to AMAZING service from Sandy at Blue Springs Ford. She is a very well informed sales associate that makes buying a vehicle extremely easy. Sandy goes above and beyond to make sure the vehicle is exactly what you are looking for in a price range you can afford. We have been extremely pleased with our prior vehicle purchase in 2013 so when we were in the market for another vehicle, we knew exactly where to go.

Fred & Melissa

Jan 7, 2014

If you are looking for a down to earth sales person with no haggles or pressure, visit Sandy Tresenriter at Blue Springs Ford. We have made two purchases from her due to her personality and our great experience.

Darren M.

Jan 6, 2014

We had a very good experience purchasing a used car including the trade of our existing one. Both Chase and Tyson were easy to work with and very helpful. I would do it again and appreciate the respectful approach of everyone we met.

David R

Jan 5, 2014

I was assisted by 5 staff members one of whom was the service manager. Kyle told me to come on down when I said my old car had to go ad that I would be well cared for. Brian took excellent care and promptly answered all questions I had as well as kept communication with me open for the few days it took me to decide. Charlie and Luke got me a great rate and great protection plans to ensure my car would last and that I could be comfortable with my payments. Thank you all at BS Ford - David

Jason and Jenny Corum

Jan 4, 2014

Thank you Blue Springs Ford. This is my 8th vehicle purchase from Blue Springs Ford and I have always been treated great. Sandy has been my saleswomen and always will be. Thanks again Blue Springs Ford and Sandy Tresenriter. My wife loves her Ford Fusion

New Explorer Owner

Jan 2, 2014

My wife and I went into Blue Springs Ford simply to visit Mike Schwally and have a chat after weeks of research at other dealers and online. Although we just went in to talk, we left that night with a new Explorer. From the beginning to the end, Mike was dedicated to us and ensuring that our needs were met. While others at the dealership were wandering around (2 younger kids), talking on cell phones, waiting to get off work to celebrate New Years Eve, Mike was hard at work, gassing up our new vehicle, transferring plates, helping move our personal items from the old car to the new. Additionally, Charlie was hard at work with the banks after most of them had left for the evening to get us a great deal. Thanks Mike and Charlie -- your efforts do not go unnoticed.

KCMailComapny

Dec 30, 2013

Easy hassle free buying experience. Return customer. Brian Lawson is a great salesperson.

Sharon Mc

Dec 30, 2013

We purchased a pre-owned Ford Edge. Mike was very helpful and provided excellent customer service. During the financing portion of our buying experience, my cell phone battery was about dead, the financial associate found a charger that would fit my cell phone and let me charge my phone during the process; that was great customer service! I would definitely recommend them to my family and friends.

Perry W

Dec 29, 2013

Bought a car from them today. Got a good competitive deal. They made it clear they wanted and appreciated my business!

Tina S

Dec 28, 2013

This was the easiest and quickest buying experience we ever had. Everyone was knowlegable and friendly. Wanted to personally thank our salesman Chayse as well as Luke and Charlie in the aftermarket and finance departments. Blue Springs Ford has the best prices for the truck we were looking for. I would recommend this dealer to everyone I know.

JD

Dec 27, 2013

Sandy went above and beyond to get the car and payment we wanted! Customer skill were very good. She was always positive with all of our crazy quistions and demands we wanted!!

Kitley

Dec 25, 2013

This is an amazing place to buy a new car. I looked around (for 2 years) at both new and used. Blue Springs Ford gave me the best offer. I ended up with a new vehicle. Thanks Blue Springs Ford!

Debbie P, crazy lady from StL

Dec 24, 2013

Thank You to Mike Schwally and Eric Ahkoy for making this the most enjoyable experience that I have ever had purchasing a new vehicle. I had been looking at all of the dealerships in St Louis and had not really decided on what I wanted to do. Our daughter had just purchased a van, so we drove by and I saw the red Explorer and decided to stop in and see you all. That was the fastest purchase of a vehicle I have ever done. Thank you for listening to all of the crazy stories and making me feel appreciated. I will guarantee you one thing, that the next time I need a new vehicle, I will be back at Blue Springs Ford. It helps to that I can now make my car payment down stairs where I work !!!!! THANK YOU THANK YOU THANK YOU!!!!!

Amy

Dec 23, 2013

Just purchased a new Expedition from Blue Springs Ford. Their selection is far superior to other dealers' inventory. Sandy was our consultant and she is very honest and up front. We had a great experience on a terrible weather day and only 2 days before Christmas!

G.Saltkovska

Dec 23, 2013

Went in to buy my first car by myself. Paul and Chance were great and helped me thru the process picking out something that was affordable and manageable on my budget. I would reccommend Blue Springs Ford to all my friends and family.

twin mommy

Dec 20, 2013

We purchased a used Chrysler Town and Country tonight and I cannot brag about our experience more! Our sales rep Mike Schwally is absolutely amazing and made this process as fast as possible and he showed so much care and concern! My husband and I had shopped at locations in Lees Summit, Blue Spring, Independence and Overland Park-I found the van online and made an easy phone call - Mike assured us he would do whatever it took to get us in the car and he did! We came in thinking we would just leave another dealer with a bad experience - instead we left with the van we wanted at the price we needed! The management team worked together with Mike to make this happen for my family and I cannot say how much I appreciate it! Purchasing a car isn't typically enjoyable, but they honestly made it more enjoyable than any other experience I have had while purchasing a car! The team was very patient with us and made the steps easy (even with 2 year old twins running and screaming through their show room - lol). Thank you Blue Springs Ford and Thank you Mike Schwally!

Justin family of 4

Dec 19, 2013

I always buy from Blue Springs Ford bottom line. They have top quailty CPO vehicles, and in todays economy thats exactly what you need. The point is if you are looking for new/used go to BLue Springs Ford and talk to Doug Durden, he WILL get you the deal you're looking for even if it means giving you more for your trade to hit that low payment you need to have. Doug Durden is my go-to guy in used cars, I have now purchased 3 cars/trucks from him and haven't had a single issue with any of them.

Joy & Mike Trenolone

Dec 14, 2013

From the start of the process to the very end was an excellent experience. I have to say the sales manager was very professional when I told him my wants and demands. He set me up with Sandy as our sales person and she is just wonderful. She made our experience fun and very easy. I had been a long time customer of Dick Smith Ford but I will have to say that Blue Springs Ford has beat them all the way around from sales to finance. This was a very smooth and wonderful experience. The best experience I have ever had at a dealership.

evan_k

Dec 11, 2013

This was hands down the best experience I ever had buying a certified pre-owned vehicle. Both Blaine Balderston and Scott Cuen went above and beyond to make sure everything went smoothly. I've bought quite a few cars and can honestly say I've never enjoyed the experience. The difference with Blue Springs Ford was the people (including Daryl from 8am-Noon at the coffee bar) all the way to the service department. I really can't believe I'm saying this, but I would actually refer people to Blue Springs Ford to purchase a new or used vehicle! Thanks again!

KJ

Dec 10, 2013

I have bought several cars since 1979, and this was the fastest and best deal I have ever gotten. They have treated me well and went over every aspect of the vehicle I purchased. I highly recommend going to them for buying and service. Doug D, in Sales is one of the best guys to deal with, and Sam B in Service will make sure you have the best and quickest servicing of your vehicle.

MegM

Dec 7, 2013

Absolutely loved working with Sandy Tresenriter at Blue Springs Ford! She exceeded my expectations in every way. Friendly, thourough, detail oriented, knowledgeable, the list goes on and on. I will recommend her to all my friends and family. And will be back to see her when the time comes to buy my next Ford. Couldn't be happier!

John

Dec 7, 2013

Have had cars serviced and bought two new vehicles this year from Tyson and Blue Springs Ford. Working with Tyson Young and Henry was a pleasant, no high pressure experience. Both were able to answer any questions I had and were fair and great to deal with. Tyson made buying a new car painless and the deals we received were more than fair. I won't hesitate to go visit Tyson the next time I need a new car. I would recommend anyone looking for a fair deal and good buying experience to visit Blue Springs Ford.

Phil C

Dec 3, 2013

I just want to say what an awesome buying experience I had at Blue Springs Ford. Sandy, my sales consultant was outstanding as always. Also, the entire staff from managers, finance staff, etc were all very professional and easy to work with. Will definitely buy from Blue Springs Ford in the future and would recommend to my friends.

Lori M.

Dec 3, 2013

Stopped at Blue Springs Ford a few weeks ago looking for a car. I had been to several dealerships prior to this visit. Larry Luther greeted me when I walked in and delayed his supper to help me find a car. He showed me several cars and we took the 2011 Mitsubishi Gallant for a test drive. Loved it!!! Several hours later, I had a new car. Everyone was and still are very helpful when I talk to them. Thank you for the unwanted car payment. lol!!!!

cory

Dec 1, 2013

My experience at blue springs ford was amazing! Chase and Chance worked very hard to get me exactly what I was asking for. It was by far the best car buying experience I have ever had. I cant possibly thank them enough. I recommend them to everyone!

EvilestRug

Nov 30, 2013

Great service! I got an awesome FJ cruiser for the monthly payments that i wanted and they were a great help! This dealership is the way to go!

joe

Nov 30, 2013

I came in to see what the value of my truck would have been if i had wanted to trade it in and froim the moment i walked in the door to the time i left, i had an amazing experience and i even walked out with a new truck! Sandy Tresenriter did an amazing job in helping me find a new vehicle that was right and affordable for me. I would defeinitely recommend her to anyone looking to buy a new vehicle.

Tina

Nov 29, 2013

Sandy Tresenriter is one of a kind! Best Customer Sales Person I have ever dealt with. I would send my adult children to her and feel like they would be treated with respect and fairly!!!

Randy

Nov 29, 2013

Bought a used truck with a dent in the drivers door. They gave me a SUV to drive while they fixed the dent and we liked the SUV so well we bought it the next week! There were a few glitches but overall a good experence.

"SKF"

Nov 26, 2013

I recently purchased a slightly used Ford Escape from Blue Springs Ford and worked with Paul Chaples. I was not planning on buying a new car but thought it the best option due to the costly repairs to a much older vehicle. Financially, the timing was horrible and I was extremely stressed about the whole car buying process. Paul made the experience completely bearable. It took me three visits to decide on a car and several emails and calls to him along the way. The finance department was also fantastic about securing a great rate for me and finding the best payment option for my budget. I also had an unxpected repair after I bought the car that fell under the warranty and involved the dealership providing me with a new rental car. The repair was made within a 24 hour period. I will defnitely go back and look forward to working with Paul for other car purchases.

Mike man

Nov 25, 2013

Sandy was great the whole buying experience was a wonderful experience. Everyone was very helpful. I would recommend anyone to come here and buy a car.

JABell & MSBell

Nov 22, 2013

Needed to replace our '97 Lincoln fast! Shopped around for a couple of days and kept ending up at BS Ford. Had a budget to work with and a low mileage goal. Found a great 2012 Lincoln MKZ in great shape with little over 30,000 miles. Gave us a fair trade-in on our car, even brought down the price from their "lowest price", and drove off with the car the same afternoon. This is my husbands car, travels for work, and needs a good dependable and good looking car. He is ecstatic! Loves the car! Everyone was great to work with, especially our sales associate, Scottie Cuen. This is the 3rd vehicle we've bought from BS Ford over the years. Probably not our last.

Jim Bob

Nov 21, 2013

We were more than impressed with the service that was accorded us at Blue Springs Ford. All the way from CHASE ( our sales representative ) to the Sales Manager (JOSH )....... We would have to say that the dealership would rate an 11, on a scale of 1 to 10! We have to admit that; they were extremely professional, had great product knowledge, NO pressure sales approach and, did all within their power to make our buying experience of a new F150 truck a pleasurable experience. We would recommend BSF to anyone!

Joe

Nov 21, 2013

Tyson was a great help. I went in knowing my bottom dollar and we were able to come to an agreement. I believe we were both happy with that. My best car buying experience yet. Thanks!

Jlfordroadshow

Nov 20, 2013

Big selection to choose from. No pressure sales staff. Easy to work with. Everyone, from our salesperson (Chase) to the sales manager (Josh) bent over backwards to make our buying experience great! Would recommend them to anyone and, give them an 11, on a scale of 1 to 10!

Karen from Nebraska

Nov 20, 2013

Ziggy was great. Couldn't have gone any better. Super happy.

TS

Nov 20, 2013

I had a very good experience at blue springs ford. Very helpful and quick to deal.

NitaJo

Nov 19, 2013

Sandy was great to work with! She was very helpful, friendly, and knowledgeable. My entire experience has been a positive one.

Wtraut

Nov 16, 2013

I have young childern and not a lot of time to deal and talk. Dan Jensen at Blue Springs Ford made buying and new F-150 very easy and fast. There selection of trucks was excellent. There response to questions was fast. Overall a great and easy buying experience!

Janice "thankful"

Nov 14, 2013

My husband and I were looking for a car that we needed right away. When we were on the lot we had the pleasure of meeting Richard Dunfield. He was great! He was very helpful and informative. He was polite and took his time with us.Everything went very smoothly and we are very greatful for Richard.

Jerry Bell

Nov 12, 2013

Scott, I want to thank you for all your help in my purchase. Your were professional & were able to meet & exceed my needs. You knew I was needing a vehicle ASAP, but worked with us to put us in a car we will be happy with for a long time. Thank You, Jerry & Melinda Bell

RhiannaJ

Nov 9, 2013

I went to the ford dealership looking for a new car. I knew I wanted a ford focus. When I walked in i was greated by Sandy Tresenriter. She was amzaing the whole time. She got me discounts and made my first car buying experince easy.

Heathet

Nov 8, 2013

Blue Springs Ford was a great place to get a car. After looking at 3 places, this place was great. Taylor Freeman was such a great salesman. He was honest and knew our budget and helped us find the perfect family car. Thanks to Eric in financing for helping us get into our 2012 Ford Fusion. Just a wonderful environment will be recommending from now on

Gorilla G

Nov 5, 2013

Sandy Tresenriter at Blue Springs Ford was great at getting me n the car i wanted at a payment i could afford. Thank You Sandy

Patty

Nov 5, 2013

I was so impressed with the hospitallity and gracious sales person, Sandy Tresenriter. Sshe was great. Ask me what I was looking for and provided me with a great car. The test drive went well, all questions were answered and the whole team was great from sales,to delivery to financing. The experience will definitely bring me back to Blue Springs Ford and be able to highly recommend them to others.

KaitlinCrabtree

Nov 3, 2013

Taylor Freeman was extremely helpful in my purchase of my new Ford Fusion. I love it!

Jackie

Nov 3, 2013

Manny went out of his way to up us. This is car number 5 from Blue Spring Ford. We will keep coming back to buy when need to.

Happy customer

Oct 31, 2013

Larry did a great job. Go Larry. He was very friendly and acknowledged my 16 year old son. This was going to be his first car and he made the process fun and informative for him. No hassles smooth sailing from beginning to end

Ford for life!

Oct 31, 2013

Very easy buying process. Good experience. No pressure. Told salesman what I needed and I received it.

Jessica

Oct 31, 2013

Dan Jensen was extremely friendly, knowledgeable and quick to make sure I got what I needed. He went above and beyond what was expected, and stayed late to make sure I drove home in my new car that night. Further he came in on his day off, to scrape my military gate pass sticker off the vehicle for me. Thanks Dan!

rampartbs

Oct 29, 2013

BAD SERVICE. After 3 years, Took Ford Taraus vehicle in because of lighter by ashtray never worked since it was new. Never needed it till I got a cell phone car charger and tried to use it. Shop said to leave it at 8:30 and they would call me. 5 hours later they called and said I needed a whole new assembly. I was exasperated and explained it had never been touched. I said I was going to just come pick it up, and said "don't do a thing". They carged me $25. just to look at it. I took it home and my ex-husband opened up the side panel below the center of the dash on the passanger side, and found the connection piece just lying loose in there. He plugged it in and it worked just fine. I went back and got my $25. back and I was P. O.ed... If they did that kind of service on a cigarette lighter what the heck would they do with the rest of my car... NO THANK YOU!!!

Shelly and Laurel P

Oct 28, 2013

We worked with Dan Jensen and we had excellent service from him. It was an enjoyable experience and I would highly recommend him to my friends.

The Richards

Oct 24, 2013

Brian Metz and Richard Dunfield provided a better than expected new car buying experience. Very knowledgeable and helpful through this transaction from start to finish. Would highly recommend Blue Springs Ford and its sales people.

Bertha Bottemuller

Oct 23, 2013

Went with my daughter to buy a car and at the time was just browsing. Was approached by a salesman, Scott Cuen. He made our experience an awesome one and we would recommend Blue Springs Ford and Scott to any of our friends and family who are interested in buying a car.

Steve and Debra Crawford

Oct 22, 2013

Richard Dunsfield was great ot work with and his support team was great too he helped us find a 2008 Taurus that will help us untill we are able to purchase a new vehicle later down the road Thanks again to Richard and Blue Springs Ford

codey null

Oct 22, 2013

Sandy was great everything went fast and smooth. My first buying experience was so great with Sandy go see her. Detail made is shine.

Larson

Oct 22, 2013

Larry was warm friendly and made me feel at ease. I didn't feel like I was forced to do anything. Larry was very knowledgeable of all the vehicles on the lot. Larry seemed intent on getting what I wanted.

The Jacksons

Oct 19, 2013

Sandy was referred to us and she lived up to our expectations. Will definitely refer her to someone else!!!!

Leslie M

Oct 18, 2013

My husband and I just bought a 2014 Ford Escape, Dan Jensen was our salesman and he was great!!!! We had an easy car buying experience. They found the perfect Escape for me and I absolutely love it. I will definitely recommend Blue Springs Ford to any friend or family member interested in a new vehicle, and I would highly recommend Dan to be their salesman.

Nancy and Charles Powers

Oct 17, 2013

We had talked to a salesman who was sick the day we arrived to talk about buying a car. Richard Dunfield helped us and took us through the steps to make the transaction. He went over many of the new products on the car. Showed me how to use them. Took us to the next rep who went over paper work. We did not understand all and he went over that with us. Although he had us sign a extended warranty that we were not sure we needed which added several hundred to the cost of the car. one son said at our age and being unable to work on our car ourselves that it was probably a good deal.

Wayne KC

Oct 15, 2013

We recently purchased a new F150 from Blue Springs Ford. Our sales person was Ziggy. He did a fantastic job of helping us through the process. Couldn't have been more satisified. Would recomend anyone going to Blue Sprins Ford and ask for Ziggy.

PORTIA AND GEORGE GRUBB

Oct 15, 2013

We keep comming back to Blue Springs Ford. We bought our 2010 Ford Flex from Sandy Tresenriter and we came back to purchase a 2014 Excape. Sandy was awesome made everything fun and she knows her product very well. Sandy answered all our questions and you can tell she really loves what she does with alot of pride. Everyone was great thought the whole process. So if your looking for a vehile go see Sandy Tresenriter and we will keep comming back to her and Blue Springs Ford.

Glenna L.

Oct 15, 2013

Paul was our salesman and he did a great job for us. I always tell other to come here. This is my second car from them and they do a great job for me. The service dept. is great to work with they are super to work with.

JimCSTL

Oct 15, 2013

Jesus was an excellent salesman. He worked with me and was very patient with me during the purchase of my first truck.

SHornbuckle - new 2014 Ford Escape owner

Oct 14, 2013

When you get ready to go get your next car you have to go see Richard Dunfield. He was absolutely a joy to work with. So friendly and will tell you like it is. He will not sugar coat anything. The process was so smooth. In addition - Chance Baker in finance was great to work with as well. Blue Springs Ford has put their reputation out there and they are the real deal! Can't wait to take the car in to get serviced since the buying process was great - I am sure service department will be just as awesome! Thank you Richard and Chance for your help! Customer for life!

Thomas Kent

Oct 13, 2013

Our GREAT experience in buying a new vehicle started a week ago, after our Mustang was totaled out due to a car accident, forcing us to look for a new vehicle. We met Sandy Tresenriter during our first visit and explained our situation. She showed us a few SUVs and answered our questions at that time. We came back on Saturday 10/12/2013, and met with Sandy again. She showed us several models and answered all of my wife's questions, explained in detail, the various options on each vehicle. Sandy made us feel comfortable about moving forward to a purchase. WE DID! From the beginning of the time on the dealership lot to the DRIVING OFF in our new 2014 Ford Escape, we met some of the most pleasurable people to do business with. The sales support staff, financial, customer service people (prepping the Escape to leave the lot) were amazing. Before we left with our new Escape, Sandy Tresenriter explained the various "bells and whistles" on our dash to get us started and our way to enjoy our new Escape. THANK YOU SANDY and Blue Springs Ford. Thomas and Cheyanne Kent

NewEscapeOwner

Oct 11, 2013

My experience at Blue Springs Ford was awesome. This was the first time I purchased a new car on my own and my salesman, Scott Cuen was the greatest. He made the experience harmless. Whenever friends and family of mine need to purchase a new car, I will make sure that they drive to Blue Springs and deal with Scott. Thanks again!!!

Bob and Steph

Oct 5, 2013

Bought our 2014 Ford Fiesta from Sandy T and could not have asked for a better overall experience. Between the knowledge of the car and the financing process, she put us completely at ease. The ENTIRE staff went above and beyond - including the cashier, who was scheduled to leave but stayed 30 minutes longer just to complete our down payment. We looked at and drove three different cars, and Sandy knew everything we needed to know to make our final decision. This is why everyone in our family comes here. Ford vehicles + caring, professional staff. We wouldn't be comfortable buying from any other dealership or associate!! Thank you Sandy and Blue Springs Ford team!!

atcmurf

Oct 2, 2013

This was our first visit to Blue Springs Ford. We were trading in our used Explorer for a new Escape. Dan Jensen assisted us in the entire process of buying our new Escape. We were able to move through the process from beginning to end with Dan keeping us informed and comfortable with our trade-in/purchase. He answered all of our questions and we enjoyed working with him. Be sure to ask for Dan when you visit Blue Springs Ford!

Clint

Oct 2, 2013

This was by far the best car buying experience I have ever had. Our salesman, Richard Dunfield, was wonderful to work with. He took the time to listen to what it was we were looking for and what our price range was and he made it happen. Unlike some of the other dealerships we visited, Richard was not pushy at all and was very respectful of our position in the car buying process. Richard, along with his managers, were very patient with us and bent over backwards to accommodate. The overall process went incredibly smooth. Everyone we dealt with was extremely knowledgeable and professional. If you are looking for a dealership that offers great new and used cars without the high pressure atmosphere that most dealerships have, I highly recommend Richard Dunfield and Blue Springs Ford. This was the first car we have purchased from Richard and Blue Springs Ford and it certainly won't be our last!

Mioshe D.

Sep 30, 2013

I called the day before 9/27/13 just inquire on a Ford Focus Titanium Sedan, I was connected to a salesman by the name of Javier the nicest guy you ever want to meet. We set up an appointment for my husband and I to come in Javier did the paperwork that day we went in 9/28/13 and walked out (drove a way )in a brand new Ford Focus Titanium and much to our surprise b/c our credit is a little less than perfect we got a very low APR. Definitely buying all cars in the future from Blue Springs Ford.

Michael & Mioshe D.

Sep 30, 2013

We went to buy a new car and was a little fearful as we have less than perfect credit but we were able to get the exact car we wanted with a super low APR. The customer service was excellent are salesman did everything that he said he would do total honesty and the finance manager did as well. We love our new car and the overall experience we had at Blue Springs Ford. We would definitely recommend shopping for your next car Blue Springs Ford you will not be disappointed.

Mailgirl

Sep 29, 2013

Mike Hilker worked very hard to get us the truck we wanted. He was always available or returned our calls in a timely fashion!! Highly recommend Mike!!

Jessica Schumaker

Sep 28, 2013

Sandy Tresenriter made my first car purchase a wonderful experince. She was very helpful and answered all my questions. She was very friendly and made my purchase an easy process. I will return to buy from her in the future.

Spencer

Sep 28, 2013

I have never been one to leave reviews unless I thought it was important to share with other potential customers. I was fortunate to come to Blue Springs Ford today to purchase a used car. I went here due to a reference of a co-worker, contacted the Manager Ron, and he started the financing process over the phone. When I got to the dealership two days later, I worked with Chase who had everything set up and waiting for me, including the car I was interested in ready for a test drive. Disclaimer: I hate spending money, and never once felt pressured to buy or anything. 2 Hours later. I had my car, with reasonable payments including an extended warranty that we discussed on the phone. I know buying a car is painful, but these guys and girls do an excellent job.

mjcarey

Sep 27, 2013

Javier Ferrer, our salesman, and Charles, in finances, worked hard to get us in the right vehicle. We looked at new suvs and cars, but got a used suv instead, for what we could afford.

Kalie Tucker

Sep 27, 2013

He was very nice and very helpful with everything. He was not pushy and did not make me feel pressured into buying a car out of my price range. I am very happy with the service I got today.

melvin wyatt

Sep 23, 2013

I live all the way in Columbia,mo and bought a car from bluesprings,mo and they vehicle was not there on the lot! So instead of me having to come back and get the vehicle! Henry my sales person drove my new CMAX to me all the way to columbia and drove my trade in back!!!!! Love it great service and great move by Henry Talley Love it!

Mel and Gloria Cundiff

Sep 23, 2013

Our buying experience at Blue Springs Ford was handled in a very professional manner. Our salesman, Paul Chaples, was patient, knowledgeable, proficient and personable in answering our questions and taking a lot time looking for and finding the vehicle we were looking for. Charley in Finance and Mike in After Market added their expertise to make purchasing our Ford Fusion a very good experience. This is our third new car purchase at Blue Springs Ford - we highly recommend them.

Randy spangler

Sep 23, 2013

I was looking for a work van for along time for my art and nobody had one in town! Thanks to henry contacting me and keeping me inform, he found one for me! Thanks blue springs ford for all your help and Dave also for going the extra mile by getting my seats out!

Jason

Sep 21, 2013

Chase the sales rep did a great job in helping me and my wife look at several cars. He answered all our questions and helped us buy two cars while trading in our one. Walked out happy with what I got for the money. Definitely will recommend and go back when I need another car

mitch marquess

Sep 21, 2013

Excellent car buying experience. Sales person Sandy Tresenriter was very professional, easy to talk to, and knowledgible about the vehicle.

two school teachers

Sep 18, 2013

I was looking to purchase a new car and Sandy provided great information in a relaxed atmosphere. She provided time for me to think about my options and made me feel like I had time to make clear choices on the new car I wanted. I was so pleased with my new car!!

Jason

Sep 17, 2013

2 wires on my exhaust gas temp sensors got pulled out and I needed them to get replaced. I already had the codes read and simply needed the repair completed. They didn't tell me this untill I got there but the service department won't even look at the truck unless I pay $209.00 for them to plug in their diagnostic computer and run the check. That's before parts or labor. BTW, you can buy a brand new tuner and diagnostic computer for about $300. I understand that diesel repairs can be expensive, but this is a simple case of the dealership trying to take advantage. I will never do business with them again.

David Wexler

Sep 16, 2013

I had the pleasure of working with Mr. Paul Chaples recently at Blue Springs Ford. I must have contacted Paul over the course of 3 days at least 20 times with a myriad of questions over price, features, comparisons, trade in issues, options, etc. etc. etc. Paul was patient, thorough, and very responsive to all my issues (and I had quite a few). Not once during the entire process did I feel pushed or pressured into my purchase. This is true even of the, "dreaded finance room," that I have learned to loathe in my previous car buying experiences at other dealerships. I must say that this is a first for me - not feeling pressured at any point in the sale. Kudos to Paul and Blue Springs Ford for making my experience a great one! Paul Chaples and Blue Springs Ford gained a new customer for life!

Happy Bball parents

Sep 16, 2013

Scott Cuen went above and beyond to help me and my husband find the right fit for our family. He took his time with use and didn't rush the process or pressure us in purchasing the vehicle. The buying process was smooth without and problems. They found a lender quickly even though our credit was in the dumps.

Branndon McElroy

Sep 16, 2013

I recently bought a 2013 Ford F-150 XLT and the service at Blue Springs Ford was amazing. From the moment I walked in Paul helped me every step of the way. Even though the exact truck I wanted wasn't there Paul got me in a truck just like it for a test drive. Paul was able to find my fiance and I the exact truck we wanted and because of his customer service skills we made the purchase and couldn't be happier. Blue Springs Ford is a great dealership from top to bottom. I will definitely recommend them to all my friends and family. Thanks again Paul and the whole team at Blue Springs Ford.

CAROLYN ASCENCIO

Sep 14, 2013

I e-mailed them 9/12/2013,Tyson Young got right with the next Morning.Then went to Blue Springs FORD.HE SHOWED TWO BLACK FORD FUSION'S,I LILED IT PREETY WELL,BUT WASN'T FOR SURE,SO I TEST DROVE ANTHER VEHICLE. I ENDED UP GETTING WHAT I CAME OUT FOR.TYSON WAS VERY PATIENT.WENT THROGH ALL THE FINACE STUFF.THEN GOT THE CAR.I GOT IN,HE SHOWED ME HOW TO WORK EVERYTHING,''IT COMES WITH A LOT BELLS & WHISTLES.TYSON WAS A GREAT SALESMAN

Julie

Sep 14, 2013

We have been hunting high and low for a car for quite some time and saw a beautiful Lexus at Blue Springs Ford. We loved the no-pressure, friendly, professional service we received from Chase (and Jason!). Everyone was friendly and courteous. I did not think it was possible to enjoy buying a used car, but Chase and Blue Springs Ford proved me wrong! We now have a car we love, and a car salesman we can't recommend enough! Thank you, Blue Springs Ford!!

Carolyn Smith

Sep 13, 2013

The process was easy and Larry explained everything in detail

Carol B

Sep 12, 2013

Was looking for a new car. Found what I was looking for at Blue Springs Ford. Visited several web site dealerships and BSF had what I was looking for at a price I could afford. Asked for Henry Talley, he was good and helped me get the price I could afford. Charley made financing less stressful also. Thanks everyone!

ALA

Sep 12, 2013

I recently purchased a used vehicle from Blue Springs Ford, and had a great experience. If you are looking for a used car, ask for Scott Cuen, he is great. I had my mechanic check out the car I bought the next day (I had 72 hours to exchange the vehicle) and my mechanic told me that I got a great deal.

M.L.

Sep 12, 2013

My sales rep., Taylor Freeman, was very helpful and friendly and made the process easy.

New Ford Owner

Sep 11, 2013

I was pleasantly surprised at being able to select, purchase and take possession of a new vehicle in one afternoon. Affable salesman Paul Chaple did a great job of managing the process.

MarcM

Sep 9, 2013

The sales team did an outstanding job for me. They found the perfect vehicles for me and made them affordable enough for the financing to be easy.

S.Boggs

Sep 7, 2013

Everyone was very nice and helpful. Glad they could help me!

Ashley Slaughter

Sep 6, 2013

Sandy from Blue Springs Ford was the best help. I would not go to anyone else.

jean colona bought a flex and I love it

Sep 5, 2013

my satisfaction is supperior. scotty has gone above and beyond my expections JW has been my maintenance manager since 1998. i go wherever JW is working. Eric was kind. Beth is great.

h. cecil

Sep 4, 2013

sandy was great and went above and beyond to help us purchase a vehile. Great job and knows her stuff and treated us like family. Go see sandy shes awesome and a great assest to blue springs ford. We will be back to see her when we need a truck.

SRO

Sep 3, 2013

Came in to look at a 2013 Explorer that I found on Cars.com and even though it was a busy Saturday morning, I was in and out in about 90 minutes. This included the test drive, paperwork, final detailing of the Explorer, etc. Kevin did a great job, no pressure and he moved the paperwork right along once it was in the back office.

Amy Kunellis formerly Amy VanHooser

Sep 2, 2013

Very helpful and friendly would recommend highly!!!

DixPix

Sep 1, 2013

Salesman "Scotty" was very friendly and helpful. I feel he had my best interests in mind. Answered all questions that I asked. Was very friendly.

Russ

Aug 31, 2013

My experience at Blue Springs Ford was a good one, they all were helpful and answered all my questions. When I selected a 2013 Ford Escape SE, they had one of the best plans out there. They made my purchace an easy and simple, I very much recommend this dealer!!

cory paczosa

Aug 29, 2013

Great buying experiance and sales staff and management staff was great! thanks to Henry Talley and for having me in and out in no time!

John N.

Aug 28, 2013

What a great guy. Took super care of me and I got exactly what I wanted in a timely fashion. He worked to give me fair pricing that fit within the budget I set. I love my new F150 and would highly recommend Dean and his staff.

brent sams

Aug 28, 2013

We live in kansas and always heard it was tough buying a vehicle in missouri! Henry explain all the details bout taxes and fees up front and made it simple to buy in missouri! I didnt feel pressured or made to buy a vehicle! I love my truck and I will come back and send everybody I know to Henry Talley ! Thanks

ched lersch

Aug 28, 2013

Just wanted a good deal on a used edge and pay cash. Henry had me in and out! No hassel and In and out! Thank you Henry Talley!!!

P & K

Aug 28, 2013

Sandy Tresenriter is the reason we have come back to Blue Springs Ford. She makes the process of purchasing a vehicle a good experience. She is excellent to work with. Make sure you ask for Sandy!

blake diedrick

Aug 26, 2013

I purchased a 2010 hyandi from henry talley and he help me get a vehicle and work with me and got a car when nobody else could! Chance baker was cool too! ask for henry talley if you need a car and nobody else can!

very upset customer

Aug 23, 2013

I will NEVER buy another car from this place again or have them work on anything on my car. The buying process was not bad but them selling items that they do not have in and us waiting 5 months with us contacting them multiple times and them not trying to contact us at all to fix the problem. And after 5 months when we again tried to contact them they tell us we can get this other remote start for an extra 100.00. It has just been horrible since we bought the car. They treat you right until they know they got your money then they don't care after that! HORRIBLE business!!!!

Used to be a Chevy Girl

Aug 23, 2013

I had the best experience dealing with Blue Springs Ford. I was looking for a specific car and I knew exactly what features I wanted it to have, and what price range I could afford. They did not have a car with what I wanted by the time I had decided to purchase a car. Sandy who was the most amazing sales person I have ever encountered told me she would call me when they got one in that had everything I was looking for. Sandy called me the next morning let me know they had a new car come in that day that she thought I would really like. I went and test drove the car and fell in love with it and purchased it that night. The entire process was painless I did not feel pressured to buy and they actually cared about what was in my best interest. I will always go back to Blue Springs Ford and would recommend this dealership and Sandy to anyone!!

Debbie Caton

Aug 22, 2013

Taylor was very knowledgeable about the cars they had available on their lot. He knew the price, mileage, and the different features on each of the 4 models of Escapes we looked at without having to consult a list or look at a window sticker. He was very comfortable with the features of the MyFord touch system for only having worked for Blue Springs Ford for a few months. I would definitely recommend buying a car from him.

Sue

Aug 21, 2013

Jerry and Sue Got A New Truck From Rebekah Stults A very good sales person the best I will buy my next car from her again

super happy customer

Feb 24, 2012

Absolutely amazing experience!! These two guys are wonderful. The customer service was above top notch. The deal was outstanding! I love my new(to me) car. The dealership was clean and the rest of the sales team was friendly. Quite impressed with how this place runs. These two men need a raise! Thank you Ron and Jack!!

krenetzky

Aug 14, 2009

Management will not return phone calls and the dealership will not issue me a title for my vehicle even though my car is paid for in full. They are continuing to hold my title until they recieve money from a government rebate, which is not contingent upon the sale of my car. My check has been cashed and cleared.

Lsfrench00

Jul 1, 2004

BS Ford attemted to sell me a previously wrecked vehicle, did not disclose this info and when I had a body shop check it out, was given a $1500 estimate for repairs to make it safe to drive. The salespeople of course tried to deny all this despite the visible broken parts and the detailed estimate i had in my hand. EXTREMELY dishonest dealer!