Used Cars for Sale at Boardwalk Ferrari in Plano, TX

bhavana sheth

Nov 4, 2016

place is very congenial and welcoming.you are very friendly. i appreciate your "openness" approach and no hidden surprises later.IWe were treated in timely manner and kept informed at every steps.You are very good in followthrough.Things you promised you delived including "C D PLAYER"!I wish all dealerships were upto your high standard .I can say it was my pleasure dealing with you.Good Luck

ilappassionatodicavallino

Nov 3, 2016

I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was not buying from Boardwalk, I was treated with outstanding courtesy. While in the showroom waiting to meet with the Service Advisor, we had the pleasure of speaking with Ken Murphy. This being our first visit to a Ferrari dealer, we had many questions. Mr. Murphy patiently and enthusiastically answered every question and gave us a wonderful tour of the facility. A true gentleman.Our Service Advisor was a young man named Paul Frey. I have always been enamored with the Ferrari marque; I have often been described as a fanatic. The young Mr. Frey matches my ardor for the brand. He is a true Ferrarista. I enjoyed a lengthy conversation with Paul about all things Ferrari. He took a personal interest in the car I brought in and ensured that it was in excellent condition. This gave me the confidence to proceed with the purchase. The issues identified during the inspection were corrected elsewhere, as that was the preference of the seller, who was paying for the work. Were it up to me, I would have had Boardwalk do the repairs. We thoroughly enjoyed doing business with Boardwalk Ferrari and would recommend them without reservation.

Gthompson

Nov 1, 2016

I purchased a new Ferrari 488 from Boardwalk Ferrari last week and I had a great experience with the dealership and my sales rep Nathan Dunning Nathan went above and beyond what I had expected in order to help me purchase this car

hfilmco

Oct 26, 2016

Paul and Larry and the rest of the service crew at Boardwalk are always professional and excellent. They try to always keep the customer's time and convenience in consideration. Great work.

RPM

Oct 25, 2016

Nathan Dunning provided world-class service and made my purchase quick and simple. Boardwalk Ferrari is simply the best. I will definitely buy from Boardwalk again.

mike458

Oct 25, 2016

I am brand new to the dealership with my 458. Larry and Paul have been so wonderful to work with using all mediums of communication promptly and effectively to share in real time what is happening and how it will continue to be going forward. Both are just people that want to help and friendly to converse with. It just is so nice to fit in as a new client to know that they treat my toy just as they would if they owned it, so I a client that would gladly sing the praises of Boardwalk.Thank You Larry and Paul

ReviewerVR

Oct 23, 2016

Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all my requests are completed to perfection. Thanks.

Salomonb2

Oct 21, 2016

Fantastic experience. Phillipe did a great job of getting me the deal I wanted on my Maserati. Would highly recommend using Boardwalk Maserati. Thank you. Salomon

tomc_mets

Oct 20, 2016

Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari dealership!).

Edward State

Oct 19, 2016

If youre tired of the same old let me check with my manager on that price; weve never sold one so low tactic used in nearly every car dealership in America then give Jeff Enderle call. Hell work with you in a no nonsense way and not waste your time. Ive purchased 17 new cars over the last 25 years from a variety of dealers and this purchase was as close to painless as it gets when buying a car.

MG Masarati

Oct 15, 2016

After a freak accident and totaling by Ghibli , I was not for getting into a Maserati again. However, Jeff and Boardwalk made me an offer I simply could not refuse on a new QP. Jeff did work some magic this time around as well ! Wonderful team and an absolute pleasure working with Jeff, Mike and Paul ! Hands down the best dealership that I have dealt with till date.

varun

Oct 15, 2016

An absolute pleasure to work with!Paul was professional and knows how to take care of his customers and ensure their satisfaction.We had two other Ferrari dealers who were closer by 100-150 miles but we will commute & give our business to Paul.

Lomar458

Oct 15, 2016

Larry and his team picked up my car after the battery died, recharged it, delivered it and then picked the car back up to perform the annual service after I was done driving it over the weekend. No other dealership offers that level of skilled and courteous service. I was very impressed.

Basilios

Oct 13, 2016

Excellence service and great attitude. Took time to demonstrate the features of the car and the service provided by the dealership. He answered all my questions in a very professional manner.

dwv

Oct 11, 2016

Third year scheduled maintenance on my 458. Paul Frey as always very professional, friendly, and excellent in customer care. Service was done quickly. Ride to my preferred location was waiting for me both for drop off and later pick up on time. Everything very smooth and efficient. Could not be happier with my experience every time I interact with Paul and the other service team at Boardwalk. Highly recommend both the service department and the dealership as a whole.

dave t. FF

Oct 10, 2016

Unfortunately I got a puncture in an almost new Michelin that could not be repaired due to its location. I spoke with Steve and Paul about the situation and they immediately ordered me a new tire. I dropped my FF off on Tuesday and picked it back up on Thursday. The car was freshly washed (at no charge) and looking good as is always the case when I have it serviced with Boardwalk. Steve and Paul provide top notch, prompt service every time I've needed anything done.

Ferrari8

Oct 10, 2016

From the moment that I sent my Ferrari in for service, Larry Neighbors kept me fully informed for the entire duration. I did not have to worry about anything, as he made sure to have everything completely taken care of. He is definitely a first class guy.

tomc_mets

Oct 7, 2016

As stated in the title, I need a thesaurus, because I'm running out of adjectives to describe the fabulous service I have received at Boardwalk Ferrari. My wife and I have owned our Cali for about 5 months and have had a flat tire fixed, new tires installed, a track inspection and a detailing done (on my Porsche). Steve, Paul, Larry and the crew always meet & exceed our expectations. We even enjoy giving our money to Melanie, she's always chipper & friendly! Everything is done on time or ahead of schedule. All charges are explained. Communication with the owner is excellent. It's fair to say that dealing with the people at BF has been one of the major pluses of our Ferrari ownership experience.

Liz Sweney

Oct 4, 2016

Larry and Paul in the service department are always there for me. I swear...they do not take any vacations!I have been servicing my car for 5 years and I have never seen such great service. No matter the issue...these guys respond asap. Even if minor; they have urgency. My knob for mirror adjustment broke off. They ordered the part but showed me how to use it so I could continue to drive. When the part came in; they replaced it in 30 minutes! I love my Maserati and I love these guys!

Gabe

Oct 3, 2016

Since I purchased my car in 2010, my experiences with Boardwalk Ferrari has been extremely pleasant. This dealership sets the standard for sales & service. I have no hesitation in recommending them to my friends &family.

Sam123

Sep 30, 2016

I have purchased many top end sports cars over the past 15 years. I had the opportunity to trade my 488GTB for a 488Spider. My experience with the Boardwalk and the team was a true delight.From Brian and Jeff on the sales side, to Steve in service, the experience was "top notch". Also Mike in finance, and his involvement with the clear shield was as good as I have seen.Now here is the kicker, Quinton in make ready and Art Stegall deserve a shout out!!!! That said, I will work with this team again, Thanks again Jeff. Regards

Carfan

Sep 26, 2016

I continue to be impressed with Boardwalk Ferrari service. The thoroughness is truly remarkable. Not only are all normal services done but they also do preventative service such as belt replacement, brake fluid replacement, etc. I have 100% confidence the car can safely perform as new.

Rossk

Sep 23, 2016

I recently purchased my 2nd Ferrari 458 Spider from Boardwalk. Previous purchase was in 2015 & I traded that 458 Spider in last week. My salesperson, Sam Elam, is professional, gives great service, down to earth, and makes you feel like family. If one of your dream cars is a Ferrari, go to Boardwalk & ask for Sam; he will make your dream a reality. In addition, Mike in finance & Boardwalk's service department are "top notch".

KC

Sep 21, 2016

Steve did an awesome job quoting the work and ensuring I was in the loop through the entire repair. Much better service than other high end shops and at very reasonable rates.I will definitely be coming back for my future service needs.

Tim W.

Sep 19, 2016

I have been a Boardwalk Ferrari customer for 2 1/2 years. In every case, their service work has been timely and exceptional. In addition to the superior service they perform, I have never picked up a vehicle from a repair facility that looks better than when it was "brand new". The Boardwalk detail department is the finest I have ever seen.

F1guy

Sep 14, 2016

Great customer service as always. Paul Frey is also friendly and helpful and can be contacted via text to make it easier to check on the car.

Tblair01

Sep 8, 2016

Excellent follow up and acted with a high sense of urgency to meet my needs. They were responsive to my needs and went out of their way to accommodate me.

ciws

Sep 7, 2016

This was my first service visit to Boardwalk in order to have my tires swapped out from Performance to All Season for the upcoming fall and winter. I had the new tires dropped shipped to the dealership and arranged the service visit with Paul Frey. Paul was very helpful and friendly and after doing the initial walk around and explaining their process, he escorted me to their break / refreshment area, pointed out where the facility restrooms were and then on to the waiting area where I had access to watch TV and/or connect to the dealerships Wifi with my laptop. He came out to give me a status update on my vehicle once it was finished and checked with me to see if I wished to have it washed first. Then took me to their cashier to get finished up. Everyone at the dealership was very friendly and it was a pleasant service experience even though my vehicle was not a Ferrari or Maserati. Will be back again.

Craig Sinasac

Sep 6, 2016

This is my first experience with Boardwalk Ferrari. I brought in a non-Ferrari ultra performance vehicle for assistance in alignment and balancing. They were eager to assist and did so very quickly, professionally and with a high degree of precision..I definitely recommend this dealership for servicing your vehicle.Thank you Boardwalk, Paul Frey and technicians.

Sam123

Sep 3, 2016

This was my first experience with Ferrari after many years with a high end competitive brand. I sought out Boardwalk based on their reputation for service and customer orientation. From my first email contact regarding a 488GTB, until delivery, the responsiveness was top notch. Jeff Enderle, my sales specialist, was able to handle all my questions and his follow up was thorough, a true delight. Also, I had the opportuntlity to meet Steve, Larry, Paul in service. After touring the service facility, I am comfortable with my decision to purchase a Ferrari and I know any needed service will be a good experience. Mike was very helpful with the clear bra application and the Expel product looks great. I enjoyed my discussion with Brian Benjamin regarding what's available from Ferrari and his insight on sports cars .

rath2222

Sep 1, 2016

Great customer service, good turn around time,knowledgable and employees you can trust, good people who actually care about you and your car. Enough said.Thank you Boardwalk.

superspeed59

Sep 1, 2016

You gotta love when you are kept informed without the headache. My car was in the shop with some issues but Steve and the team updated me every step of the way. The extra was that I was updated each step of the way. They gained my trust and my confidence. I wish I could bring all my cars here for service.

EricH

Sep 1, 2016

Known Steve for years now, trusted all my cars to him. Hes a no-nonsense straight shooter who understands the value of keeping a client. He is not after the quick fix and fast cash. It is all about building relationships and he understands that. Prices are comparable if not competitive to any other dealer or independent, dont see any reason to not come to Steve every single time.

VanessaT

Sep 1, 2016

I am probably not like most the clients that go through this dealership. This is my first exotic and maybe its just par for the course at this level, but the attention to detail was outstanding. I made my appointment in advance to make sure I could get a loaner and they put me in a Ghibli just like mine! They did say that you have to call early to make sure you get a loaner, because they are usually out, but if thats all I have to do to get my baby taken care of and get wheels while shes in the shop, Im sold!

fastcarguy458

Sep 1, 2016

Its hard to trust what you find on the internet, but Ferrari Chat did not fail me and neither did Steve Fordham. Car problems are the worst, but going into the shop this time was no problem. Amazing service

teddie6

Sep 1, 2016

Purchased a used 430 and took it in for a look over. Not only did they do a complete inspection on my car, but they explained everything fully. I left learning so much about my car, and I can trust that I'm in good hands. Cannot wait to buy my next Ferrari at Boardwalk!

David1964

Aug 31, 2016

From out of state and bought a Ferrari. Boardwalk was wonderful to deal with and the purchase went without a hitch. David L Becker. Florida

Domn8R_F12

Aug 30, 2016

The Service team at Boardwalk is simply superior in every manner possible. I trust them to work on and manage the health of my (2nd) baby, my 2014 Ferrari F12 !! Every person there is outstanding and I never have issues. Work simply gets done, looks Fab when I pick the car up and I even get time for a cheerful chat with management about upcoming Cool events and Rallys that I love so much. I actually look forward to going in and talking with the folks there. Who can say that otherwise?...and did I mention how super Julie is to engage with while I await my car detailing to occur? Ciao!!Regards, Dom

MDM

Aug 28, 2016

Philip was a pleasure to work with on this, my first, Ferrari purchase. Walked in to ask a few questions and immediately knew I was talking to the right person. Once we settled on a vehicle, it was just a matter of coordinating schedules to take delivery. I have never had an easier, more open and honest purchase experience. Go to Boardwalk. Go see Philip. You won't be disappointed.

wdkinlaw

Aug 27, 2016

My salesman is Jeff Enderle - Jeff made spending a lot of money a pleasurable experience! Jeff is extremely knowledgeable about his products - in this case the Ferarri California. I will recommend Jeff to my friends for their purchases.Please note Jeff has followed up with several items after the sale!

SebasRides

Aug 22, 2016

Had a few items that were not working properly, couple service lights came on, took my car down to Boardwalk on a Tuesday, by Thursday everything was checked out and passed and picked up my car.Thank you!

bradley71

Aug 17, 2016

I am very satisfied with my service advisor Paul. He stayed in touch on a daily basis with regard to my repair and was very thorough.

Mdphinger

Aug 9, 2016

Larry Neighbors and team did an excellent job getting my 599 prepared for sale through the dealership. Their attention to detail , professionalism and communication were all superb They provided the sales teamWith a flawless product that enabled them to get top of the market pricing on the sale of my car Thank you to the entire team

jarango

Aug 8, 2016

I Installed a Lo-Jack system on my Spider. I Also had them perform a transfer of my Radar unit from my old California to the spider..

Mike Weaver

Aug 7, 2016

This is my 5th Ferrari, and I bought it from Boardwalk Ferrari Maserati of Plano because Steve Fordham does so much for all of us owners, including the FCA DFW chapter. The team is all great, but Steve is on another level of customer service that makes me appreciate Ferrari and stay with this dealership. There used to be a day that I would actually trailer my car to San Antonio for service (seriously...) Today I would not think of it. Steve, Larry and Paul earn my business every time. And because of Steve... I am certain I will buy my next Ferrari from Boardwalk. Assuming Steve is given a raise of course!!!.Thank you Steve (Larry, Paul and Boardwalk) for all you do for the FCA, the ownership experience would not be the same without this relationship. It's awesome.

Steve

Aug 7, 2016

Larry is always the very best! He has helped us may times over the years and is so professional and on time. Thanks for all to do.

RogerHuang

Aug 4, 2016

Excellent people and services here. It is my first time to deal with them. Lorenzo Amaya is knowledgable and friendly. He helped me found the right car and went through the all buying process. Highly recommend.

Chris Donnelly

Aug 3, 2016

Bought the 360 in for maintenance and the service crew and dealership hospitality were second to none. The work and service notes so far have been excellent.

MassaFerrari

Aug 2, 2016

The team at Dallas Ferrari is outstanding! They were so knowledgeable and made the experience to fun and easy. I would recommend them to my family and friends. Thank you Phillip for such a great day!

Collector

Jul 29, 2016

As always, everyone is so friendly and accommodating. Everyone greets you like an old friend and asks what else they can do. Awesome people. Number one dealer in the nation. Thanks guys. Great job as always

Seattle Bear

Jul 27, 2016

I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to ship our 2004 360 Stradale from Seattle, WA for repairs. The results were fantastic - much lower cost than my local dealer for service work ACTUALLY needed to be done. Steve, Paul and Chris are consummate professionals who can be trusted to meet commitments. Scope of work included exhaust system, suspension, gear shifting, exterior cosmetic and wide variety of other fine tuning work they recommended. Our 40k mile Stradale is now in top condition and we have Boardwalk Ferrari to thank.

Benderdo

Jul 27, 2016

Another great service experience at Boardwalk. These people are car people that know how to provide professional service. Larry and Paul were both excellent with communication along with the parts team expediting the parts needed from Ferrari NA. Thanks, Diug Bender

boogie9d

Jul 27, 2016

It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. Once the car arrived to them they immediatly went to work. Great job.

tracey

Jul 23, 2016

sales person was very helpful; very nice person; the car that I purchased was excellent and that the best that best I have ever owned

Dave T., Ferrari FF

Jul 15, 2016

Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Corso Pilota event held at COTA, the F1 track in Austin, I needed new rear fender liners due to a lot of tire rubber buildup caused by the slicks on the Ferrari Challenge cars. They ordered the liners and, while waiting for them to come in, had the car detailed to remove the cosmetic effects of me having fun, fun, fun on the track. When the wheel liners came in, Paul and Steve got them installed the same day so that I could enter my FF in the Ferrari car show being held at the Four Seasons in Los Colinas the very next day. My FF was voted First Place for front mid-mount engine Ferraris. A week later, my son ran the FF at a track day at TMS. Car proved to be very quick what with its four-wheel drive, V12 engine. My son literally ran the tires off of the car while having a ball. The front tires were so, so bare it would have been unsafe to try to drive the car home. So Steve and his guys arranged for the car to be taken by truck direct to Boardwalk. Four days later, when new Michelin Pilot Super Sports came in, Paul and Steve had the car reshod and in showroom condition. Steve, especially, went out of his way to ensure that I had a superb customer experience at Boardwalk by offering to match tire prices with Tire Rack so I didn't have to go through the trouble of ordering tires direct. Kudos.

Tysonb7

Jul 14, 2016

I took my car in for some much needed service and had the pleasure of working with Larry Neighbors who contacted me regularly through out the entire time my car was there. He really went above and beyond what I was expecting. I hope to do business with this team again! Thanks! -Tyson

David Gourgues

Jul 11, 2016

Jeff was easy to work with during the sales process, followed up promptly and answered all our questions. Lorenzo did a good job going over the car when we picked it up.

Car100

Jul 7, 2016

We left with the car of our dreams :) the process was personable and professional and prompt The car and the experience is all that we hoped it would be

mpn

Jul 6, 2016

as always when my vehicle needs proper service I can rely on them to exceed my expectations. No other dealership service team can come close.

Fly4re

Jul 6, 2016

I have not had my 2016 California T for very long. There were some issues, and very quickly transport was arranged from Kansas to the dealer. The car got there on a Wednesday, and I was able to have it back on that Saturday. The team kept me in the loop during the process, and fully explained the problem and solutions. I felt fortunate that the service team have the depth of knowledge and the experience to be able to solve obscure problems. My hat is off to them.

Storehouse

Jul 6, 2016

Lorenzo is the man! Great service from a great team. Buy from them with confidence! No better dealership in the city for Ferrari. Highly recommended!

FlyFastR

Jun 30, 2016

Out-of-state purchase. Accurate description of vehicle. Very pleasant transaction w/o surprises. Phil Antinone went out of his way to ensure timely transaction, up-to-date communication, taking care of administrative details and organizing shipment of vehicle.

charlesfick

Jun 28, 2016

Tech Inspection and Brake Flush for Track Day completed as scheduled and under forecasted cost. Steve Fordham always a pleasure to work with and coordinated activity with Boardwalk Ferrari technicians at my requested time.

GREEKMBA

Jun 26, 2016

I had special ordered some Lugnuts that were going to come in Thursday evening, but did not come in until Friday evening. I wanted the original wheels put on my vintage Ferrari for the concours event on that Saturday of Father's Day weekend.I received a call from Paul in service who said that I could bring my Ferrari in early on Saturday morning, so that I could show my car with the original wheels on it. Steve Fordham, the director of service, was there to assist me, along with his team and make everything go smoothly.He charged me a fraction of what it should cost to bring my car in line with judging criteria, and we ended up winning a second-place trophy because of his thoughtfulness. My nine year old boy was thrilled to receive his first trophy for our car, and the Boardwalk Ferrari team showed, again, going above and beyond the call of duty to assist the customer.

markzcarz

Jun 22, 2016

I only needed my license plates & the front bracket mounted and Steve stopped what he was doing to direct the guys in the shop to handle it. They both took great care in ensuring the bracket was lined up and the chrome caps fit properly over the screw holes. Such attention to detail for a minor need tells me this place cares about your car. Sorry I cannot remember the names of the two fellows that I dealt with after Steve.

Collector

Jun 21, 2016

I had to have health check ups when my Ferrari had a minor problem. I brought it immediately to Steve and Larry and they quickly diagnosed the problem. Shad, the GM, was so nice that they put me in a "brand new" California T so I can go on my business. I don't know what dealership can match the Warm Understanfing of these guys? They use their hearts to understand you.

J. Tarver

Jun 20, 2016

Philip and Mike were excellent in taking care of my needs before I even asked. Unbelievable car and equally as quality partnership with these guys. Highly recommended.

Sebastian Nosrati

Jun 17, 2016

I scrapped the lip on my right rim. Called Paul Frey and asked what we needed to do to replace it. He told me we can do a repair and it will look fine and that it was not necessary to replace a $4,000+ rim. The repair was only $220. They also checked my tire and found a nail. They repaired that as well. They did a service check up too. I'm very happy with their work and service, and will recommend this firm.

Gary, another satisfied customer

Jun 14, 2016

I have purchased many cars over the years, but this is the first one I have purchased from Boardwalk Ferrari. My experience was simply the best ever. My salesman, Phil, was professional, knowledgeable, flexible and patient. He did not try to push a sale in any way and truly cares about providing quality customer service. He also met me at my house (about 35-40 minutes away) and drove me to the dealership to accept delivery of the car -- all of which was somewhat of a last minute plan due to other complications. Lastly, Mike in Finance had everything prepared and ready to go which accelerated the closing process.

tomc_mets

Jun 13, 2016

Since I have no garage, Steve, Paul and crew kindly babysit my Cali. Got a nail in a tire, and they had it fixed before I even got there to pick it up for a drive. And, a special shout out to Max who always has it waiting for me to drive.

Tim W.

Jun 12, 2016

As someone that has been in the automotive industry for over 35 years, I have had more occasions than the average person in dealing with auto dealerships and their service departments. It is seldom that I have found a single dealership that exceeded expectations again and again. That is the case with Boardwalk Ferrari. No matter what the cause was that brought me to their service department, they have gone above and beyond to make sure that their workmanship was superior and their personnel as caring and concerned about my satisfaction as any I have ever encountered. I would strongly recommend Boardwalk to anyone wanting the best of the best in service and treatment. And I give special thanks to Paul Frey for being the point person for my automotive service needs. Well done!

Benderdo

Jun 5, 2016

Always had a great experience with my car purchase and serivce over the years. They treat you like they want you to buy another Ferrari. Ferrari's are special cars with owners to match and they understand the customer. Doug Bender

Lz33w7

Jun 1, 2016

Everyone at Boardwalk Ferrari/Maserati is super professional and willing to go above and beyond to make your visit special. It does not matter if you drive a new or used Ferrari/Maserati you're treated just the same. Everyone here is awesome to work with. They have my business for life. Nick is a genius with these cars!!!!Great job guys , keep it up!!!Kindly,Stephen

markzcarz

Jun 1, 2016

I wasn't planning on buying or leasing at this time, but Boardwalk happened to have the exact car, color & options I would have ordered in stock. Jeff listened and answered all my questions and worked out a deal that was acceptable. He was patient as well as informative, something you don't always get at a car dealership.

Chris Williams

May 31, 2016

I recently brought my vintage Ferrari to Boardwalk for a complete detail service. I not only received extremely high quality detailing work, but high quality customer service as well. Many owners of a black car know how hard it is to make it look perfect, and Boardwalk Ferrari nailed it!

Ferrari

May 31, 2016

It was my first purchase of a Ferrari. Jeff was very knowledgeable of the product and helpful in steering me to the right car. It took me several visits to make a decision and Jeff was always there to help.

Vaheh

May 26, 2016

Jeff and Paul both have been an integral part of a very pleasant experience at Boardwalk. Both are knowledgable, friendly and informative, and make the overall interaction a very pleasant one. I would certainly look upon Jeff for my upcoming purchase without any hesitation.

f06m

May 23, 2016

My interaction with Phil was exemplary. In our first conversation, he told me that his job was to help me navigate to what I wanted, which I initially thought was ridiculous, because I thought I knew what I wanted. Turns out I didn't. Phil very patiently explained the financial element of owning a Ferrari and why there were influencing factors well beyond the initial price of the car. He carefully went through the differences between buying new, buying used, and what factors had an impact on each of the models. It has to be a discussion he's had countless times, but he explained to me very patiently so I could understand it. I've only been close to a Ferrari once, I've certainly never been in a room that had more than 100 of them. I was more than distracted. There was zero pressure - it wasn't unlike chatting with someone at a car show.He was consummately professional, careful, and understanding. I get the impression that most Ferrari owners have or have had multiple Ferraris and are in a much different financial position than I am. Phil immediately understood that and was respectful and careful about it. He identified that I prefer texting to phone calls and answered my questions late in the evening, on weekends, and even while he was traveling for weeks before I made a decision. Ultimately, the decision I made was best for me, and I wouldn't have got there without Phil's help. One doesn't buy a Ferrari like one would buy a different marque. The process is just different and a little surprising for a first timer. 1) Buying a used Ferrari at the dealer makes sense for a lot of reasons. They aren't limited to what's in stock and they're not dismissive - I stopped by the dealer once while Phil wasn't there and everyone was respectful, kind and helpful. 2) There are lots of financial options. 3) If you buy a certain year or newer, maintenance and a factory warranty is included. Even if you buy an older one, you can still get a warranty on it. 4) they do have some new ones in stock. It was an immensely positive experience and I and am most appreciative of Phil for helping me navigate.

Ferrari John

May 17, 2016

I have been a customer of this dealership for a decade since Boardwalk auto group acquired the store and have had multiple Ferraris serviced here. While the service has always been good, it became excellent after Steve Forman was appointed sales and service director. The staff is pleasant and helpful and greets you, remembering your name. Everyone is very knowledgeable and the service work performed competently. I trust them to the extent that I brought my <$1Million, 918 Spider to have them apply a clear bra and windshield tear off, which they did an excellent job of. I highly recommend them for your service and parts needs.

tomc_mets

May 16, 2016

I bought my new Ferrari from a dealer in Connecticut, and the BF folks were awesome, especially Steve Fordham, in helping to arrange the reception and care of my new (to me) Ferrari. Couldn't be happier. Great communication. Great follow through.

Nsd991

May 7, 2016

My 458 Italia was recently in the service department. I'm not local to the dealership and largely communicated via email. All responses were timely and every detail,was attended to and then some. Paul Frey was excellent and went above the call of duty to provide me and my car with excellent service. Ken Murphy was very accommodating and welcomed us and just made the experience that much better. Thank you Boardwalk Ferrari.

Jppiccinini

May 4, 2016

Very pleased. Quick to respond, very knowledgeable and service minded. Michael worked overtime and made sure the deal was done even though I was flying and traveling do business. Both professionals.

Car guy

Apr 30, 2016

Very good service and attention to detail at Browadlwalk Maserati. The sales team (Lorenzo) is very professional and passionate about the brands they offer.Highly recommended!

Chris Donnelly

Apr 21, 2016

Steve and Paul went above and beyond to assist my last minute phone call requesting a service appointment. It's always a great experience dealing with these guys at Boardwalk Ferrari.

EP4RE

Apr 20, 2016

Over the past 10 years I have purchased 4 new Ferraris from Boardwalk. The organization provides a great buying experience and an excellent service experience. Nathan Dunning has been instrumental in providing a highly professional yet friendly environment to help choose the right car, the right options and provide maximum satisfaction during the ownership experience. In addition to making the sale, Nathan provides numerous opportunities to participate in Ferrari Lifestyle events. He is well versed in performance driving, invites clients to local track days and driving events and uses his wealth of sports car knowledge to make the client feel engaged in the Ferrari dream.Larry Neighbors in service gives me great confidence that all maintenance or repairs are performed in a highly professional, competent, and timely manner.Which Ferrari is my favorite? The next one, of course! And I look forward to ordering it with Nathan and maintaining it with Larry.

F12

Apr 18, 2016

The team at Boardwalk continue to put the customer first and do a great job on handling customer inquiries and follow up. Another rewarding experience with this team!

Winds

Apr 9, 2016

Jeff, my sales person was terrific. Very professional and thorough. Mike was also extremely helpful. I am very satisfied with my purchase. I have purchased four cars here. While my experience on the Maserati side has been fantastic. The pre-owned Ferrari that I bought was a complete disappointment. I decided to give the dealership one more chance. Glad that I did.

hg9122008

Apr 6, 2016

It was very easy and hassle-free to work with Jeff. I would surely like to come back for my next upgrade on a new car purchase. Price was the biggest plus I had compared to other local dealers.

jesber

Apr 6, 2016

II have found the service fdepartment to be excellent in all areas. They have been timely in their work and very accommodative of my schedule.. I have complete confidence in their capabilities in maintaining my cars.

mattstamant

Mar 27, 2016

Jeff was very professional and Knowledgeable of the car that I purchased with a very quick purchase and hassle free experience would buy another car from him in the future

TH

Mar 26, 2016

I recently bought a used F430 and had Boardwalk Ferrari do the PPI/CPO. Paul Frey was my contact during the inspection and he patiently answered all of my questions and kept me up to date on all of the work being performed. I couldn't be happier with the work performed and the communication I received from Paul. Excellent experience!

DCA

Mar 26, 2016

I had another great experience with Boardwalk Ferrari. I just recently purchased a 458 Italia spider and the process was easy. Jeff is very knowledgable and honest. This is the second car I have purchased from Boardwalk in fourteen months. I refered my brother to Jeff since he treated me so well and yes my brother bought a car. Mike made the paper work process painless. I would highly recommend Jeff if you are looking for a Ferrari

charlesfick

Mar 22, 2016

Excellent service! Paul Frey and the Technician were able to isolate the cause of the wind noise and adjust the door to eliminate the noise. Work was completed prior to expected timeframe. Very, very satisfied.

Carfan

Mar 19, 2016

My most recent service experience was excellent. It was a routine state inspection for my 458 Spider and it was done promptly while I waited. I had a bottle of water and spoke with several of the very courteous staff. I enjoy visiting Boardwalk Ferrari and I appreciate the hard work that the service staff does to make my experience as a customer perfect. A car is only as good as the service that backs it up. A perfect car and perfect service make me a very happy customer. Thank you.

Keith Spowage

Mar 16, 2016

Boardwalk have always been 100% reliable, knowledgable and always as good as their word. Phillip Antinone has sold me three cars and has provided sound advice and outstanding customer service. Mike Letourneau makes the purchasing process astonishingly simple. I have never been disappointed and will continue to use Boardwalk for many years. When I moved city I still buy from Phillip and Boardwalk because I trust them. I've dealt with other dealerships and Boardwalk stands out as one of the best in the country.

Ferrari 2010

Mar 15, 2016

My experience was a great one. My sales person, Jeff Enderle, was very honest and made the process a simple no haggle experience. Mike Letourneau made the paperwork process very simple and walked me through it easily. The car was as promised and I look forward to future business with them.

Maserati

Mar 2, 2016

Jeff Enderley took his time to answer my many questions. I felt Jeff and the dealership operates with honesty and integrity. Mike was not pushy in trying to oversell me.

F12

Mar 1, 2016

The service repair was exceptional and I received excellent follow from Larry and courtesy follow up from Lorenzo give he was aware I was being the F12 in for service. Excellent customer experience from Larry and Lorenzo.

hfilmco

Feb 25, 2016

Paul and Steve are always immediately responsive to any question, problem or need I may have for my 2012 California. I drive the wheels off of it and Paul makes sure to have it back to me as soon as possible. Great team.

jzelaya

Feb 24, 2016

If you know a little bit of what Enzo Ferrari instilled in his employees, well this guys at Boardwalk are the essence of that. They went above and beyond and exceeded my expectations. My vehicle is a 35 year old Ferrari. They took the time to inspect every single aspect of the vehicle and not only did they do a great job solving all the issues, they treated me very good in terms of price. Checked the prices of the parts on similar businesses and you would be amazed on how competitive they are. I definitely recommend them, and when I buy my next Ferrari it will definitely will be Boardwalk. Plus you get to see an F1 vehicle the Schumacher drove and also a beautiful ENZO.

SebasRides

Feb 22, 2016

I recently purchased a new car with Boardwalk Ferrari. After 48 hours of taking the car home the check engine light came on. I called Boardwalk Ferrari and Paul Frey in service took my call. He had me come down and ran a quick diagnostic and said it was nothing major and that I can drive the car and bring it in on Monday. Within 4.5 days they figured out the issue. Keep in mind these cars are not your typical service issues. All their services are ran through Ferrari of America. Paul did a great job keeping in contact with me. Made my car a priority to get in and out of their shop / service that week. I was happy to hear that everything was repaired / fixed within 4.5 days. Thank you Paul Frey for all you help and assistance. S. NosratiFrisco, TX

Sonny 73

Feb 20, 2016

So good make me fill sati fire fill easy when i need ask something about car and fiance easy not take so long mr mike fiance he so nice

jasti

Feb 19, 2016

I was treated well and Lorenzo Amaya helped me in finding the right one and worked with me on the prize. they have excellent service.

Midnight458

Feb 19, 2016

My experience with Jeff Enderle, Mike Letourneau and Boardwalk Ferrari simply could not have been more pleasurable and efficient. It was flawless from beginning to end. Jeff inspired such confidence that I purchased my 458 from out of state sight unseen except for photos on the website, and when the car arrived it was as flawless as my sales experience. I'd been away from Ferrari since my 1992 TR512, so Jeff was tasked with bringing me up to speed (pun intended) on a couple of decades of brisk Ferrari development. He did so with great enthusiasm, and took the stress out of assisting me with the relevance of each of the vast number of available options on a car of this level.

Red430

Feb 16, 2016

Boardwalk has taken excellent care of my cars and me. Ferrari is a passion. Boardwalk is a perfect model of service. I have known Larry since 1980 and Steve since 1988. Great mechanic and Service Manager. My current F430 now has 34k miles and runs as strong as day one. I have no wants. The 430 in my opinion is the best Ferrari yet. Raw and very fast vs the 458 that I have driven extensively...not so uncivilized..... but a shade faster. At my level and age ect. The 430 is it. You all keep me out there. John A Baer

Deano

Feb 14, 2016

An overall exceptional experience with Boardwalk Maserati. Lorenzo was outstanding and just a pleasure to work with. Not only did he do everything to help make the sales phase go smooth, he has provided an outstanding level of post sales support.

08Scud

Feb 11, 2016

Steve was very quick to respond to all my questions and handle all the paperwork in a timely fashion. A great asset in the community. Thanks again

Loretta

Feb 8, 2016

The team at Boardwalk Maserati in Plano were courteous, professional, considerate, and kind. I'm a young female and shopping for cars is very intimidating and stressful for me. I am always nervous that I will be treated unfairly and be taken advantage of. But, everyone at Boardwalk Maserati made me feel welcomed and treated me with a high level of respect and dignity. They really worked with me to make sure that I was getting a deal that I would be happy with. Most importantly, they treated me fairly. When I picked up the car in the morning, they put it in the showroom so that I could take pictures. It was such a rush seeing it on display. It's the details like that which make me feel like a special and valued customer. Lorenzo was so knowledgable and didn't laugh at me or acted condescendingly when I asked the stupidest questions. He also answered my emails on his day off. You can just tell that he's a good, kind, and warm person. As much as I loathe car shopping, he was really pleasant and delightful to speak and work with.

DSF

Jan 30, 2016

The purchasing experience with Nathan Dunning is fantastic! His knowledge about the brand, models and racing are outstanding. His personal approach and follow up makes the process straightforward.

ianlor

Jan 29, 2016

I was considering trading in my California (which had been meticulously serviced and cared for by Boardwalk Ferrari) and purchasing a pre-owned 458 Italia. I discussed the servicing costs, extended warranty options and the general reliability history of 458s. Paul Frey and Steve Fordham were extremely helpful and went above and beyond to answer all my questions. They were very knowledgeable, professional and above all made me feel very comfortable about making a decision that I would be happy with. I purchased a 458 in part due to the positive feedback these two gentlemen provided me. The car that I purchased, went through a rigorous checking process. The service department did all the work that was necessary to get the car into as new condition so that it could qualify for the Ferrari new power warranty. Boardwalk Ferrari must be very proud of their service department whose expertise and attention to every detail is incomparable to any other dealer out there. Last but not least, a special thank you to Lorenzo Amaya for all the time spent helping me find a car.

car

Jan 27, 2016

Overall we had a great experience and Jeff worked his tail off for 3 days to get us numbers on the car and trade, However I do feel Jeff should have had better knowledge of what the car had and did.

gthompsondallas

Jan 26, 2016

Nathan Dunning was able to locate a 458 Speciale that I had been searching for. He was able to save me thousands of dollars on this car. I was very impressed by Boardwalk Ferrari and all of the staff.I highly recommend Boardwalk Ferrari and Nathan Dunning

clockett

Jan 18, 2016

When I was thinking of buying a first Ferrari 458 I had a ton of questions about the car. Paul Frey and Chris (Service Tech) was very extremely helpful and went out of their way to answer all my questions. They were professional, knowledgeable, friendly and very very informative. Chris went as far to that a ride in the car to explain in more detail for me and Paul gave me wonderful suggestions and advice to help me in my decision. In addition, Quentin and his team are amazing. They had my car looking brand new. The attention to detail and expertise in making a car look new is only something you have to experience yourself. I will never take my car anywhere else. Quentin is very professional and friendly and will take all the time necessary to answer all your questions and give you information to best take care of your car at home. Finally, I want to talk about the Parts department and Stewart Foster. He was very nice and took the time to look up any parts I had questions about. He gave me options when parts wasn't available. He was easy to work with. Thanks Craig

BillyBob

Jan 15, 2016

As usual, Boardwalk Ferrari Service Department once again exceeded my expectations with timely and professional service. My Service Technician, Mike, did an outstanding job and I very much appreciate his meticulousness and care with my car. Since I drive the 100 miles round trip from Ft. Worth for service, I waited in Boardwalk's pleasant showroom and reception area for the work on my car to be finished. While waiting, I had some great conversations with Brian Benjamin, Lorenzo Amaya, Julie Summers, and Shad Warren. All in all, a great experience from a guy who brings a 'sack lunch' to Ferrari Dealership!Leo Newland

pcline

Jan 13, 2016

Boardwalk Ferrari does a wonderful job from the initial sales process through the service experience. My recent service experience proved to be excellent , with fast check-in, easy communications, fast check out and a job well done. Thanks Boardwalk.

woniiee

Jan 7, 2016

We went in first time and by the first visit I had the deal I wanted and purchased it right away. Easy smooth deal. Best dealership ever. Lorenzo Amaya was the best person to work with I would recommend everyone to him!

Live22

Jan 4, 2016

Lorenzo and the team made it easy for me and gave me the best price possible. I will enjoy my new Maserati and will go back to Lorenzo

dkelton1

Dec 26, 2015

I visited the dealership to purchase a relatively hard to find pre-owned car they had. I was the first to get to the dealership, but had to leave for a couple of hours before I could finalize the deal. There were other customers who wanted to purchase the car, but they honored the fact that I was the first to show interest.

gratch1

Dec 24, 2015

I brought my car in sure that I needed 4 tires as the right rear tire was losing air & and the 4 tires had 8000 miles. Paul Frey took the car to service to put on a lift. A half hour later Paul came out to me on the showroom floor with a Cheshire cat smile on his face.The right rear tire had a fixable screw and the other tires had plenty of tread. Thanx Paul.

Spuder458

Dec 22, 2015

Always enjoy visiting Boardwalk Ferrari, great service, great people, always helpful. This team never disappoints and they try hard to do the perfect job. Thank you.

RPM

Dec 17, 2015

Every aspect of my recent purchase was outstanding. Nathan understands my busy schedule and makes buying easy and hassle free. The atmosphere at Boardwalk is professional, relaxed and fun. GREAT BUYING EXPERIENCE!!

tpdjr

Dec 17, 2015

I was able to buy a car and trade my old one in a quick no-nonsense process. Very easy and reasonable. I did it all by phone and when I came to the dealership to finalize the deal was in and out within an hour.

Dryhole

Dec 16, 2015

Prompt response to road assistance in towing and further diagnostic of car's needs. Repaired overnight with multiple contacts to me of status. Car was returned cleaned and detailed. Finest service of ALL dealerships in the DFW area! Mark Carney 214 914 4700

Dale

Dec 15, 2015

My car was recently in for repair and annual maintenance. All the car problems were addressed and solved. It is always a pleasure to deal with this dealership. They are very customer focused.

DeanB

Dec 14, 2015

Paul Frey is one of the best service advisors that I have ever worked with, at any place. Paul is a people person and we had a great relationship from the start. He took care of my fully restored 1987 Ferrari Testarossa like it was his own and he went above and beyond with everything I told him to do. I'm very happy with my latest experience, Paul Frey and Steve Fordham did an impeccable job. The dealership has a great atmosphere, and all of the employees are very kind and friendly.

fastcars

Dec 14, 2015

Lorenzo Amaya assisted me with the Maserati, he was very knowledgeable about the vehicle and explained it to me thoroughly. He was very professional with great customer service. I would highly recommend Boardwalk Ferrari Maserati, Lorenzo for your car purchase. You will most definitely have a great purchasing experience working with Lorenzo!

MG Masarati

Dec 7, 2015

I love my cars and have always bought cars that are beyond my means.. now I am almost sure that I am not the only one here :). The Maserati is my BIGGEST one ... yet ! With a big brand, you expect BIG ! Big on customer service, knowledge, friendliness, experience and sometimes big value for money, I got all of them and more at Boardwalk. Right from the time I called in to the time I drove off (which was incidentally the next day), Jeff was on top of things. The amount of professionalism and care that was taken was so much that I could not believe that it was his first week on the job ! An absolute gentleman who made my car buying a dream experience.Lorenzo did the demo for me the next day when I was taking delivery and he has a wealth of knowledge about these cars. I also think he pronounces 'Maserati', the way Italians do !After driving my car for a couple of days, I was very unhappy with the sound quality and did some research on the fixes. The next day I called Jeff who arranged for my visit where I met Paul from service. The dream experience continued here and not only was the sound taken care of, it was the way in which they addressed my concern that made me feel great, being associated with the brand. I guess it all boils down to the experience and the exhilarating felling of owning and driving a Maserati. They ensured that I was smiling from ear to ear. These guys at Boardwalk know their stuff and ensure you have a wonderful experience. Something that is befitting the BIG brands they sell !

cjmaserati

Dec 1, 2015

It was time to get rid of our CLS550 and drove many cars (MB CLS550, Jaguar XF-R, Audi A7, Porsche Panamera) and wanted to drive a Maserati, I always wanted one. After walking into the dealership I was greeted by Jeff Enderle and he was very helpful. We asked questions, he answered, we drove one and he answered more questions. When we decided we liked the car and were ready to talk money, Jeff introduced me to David and the three of us chatted. It was really quite simple. went thru options, choices, etc and came to an agreement on numbers. I am not one for making split second decisions on large purchases so I expressed to them that I wanted a day or two to review the contract , pricing etc and do some additional research. They said "sure, take all the contracts home and let us know". What? did I hear that correctly? Basically their philosophy was one that "no one needs a Maserati or a Ferrari, they want one, and its a great thing and should be an enjoyable experience..." Well, I did not tell them at the time, but that sealed the deal for me. Two days later I picked up the car and absolutely love it and the experience. When I get ready to get upgrade my other CLS 550 I will be back to look at that Quattroporte which absolutely stole my heart.Overall, one of the best experiences I have had purchasing a car, Jeff , David, Mike and the whole team there were fantastic! You cant go wrong with the team at Boardwalk !

FerrariT

Dec 1, 2015

Top notch experience and dealership. Highly recommended. Jeff and Mike were very professional and were a pleasure to work with. You will not be disappointed.

dwv

Nov 15, 2015

Many thanks to Paul Frey (service adviser), Steve Fordham (service manager) and Boardwalk Ferrari in general for an impeccable annual service on my '14 458 and a great customer experience, as well. Everything was completed properly and efficiently including a couple additional requests. I've always used the service at the dealership for everything from the annual service to aftermarket parts and services, and I've always been satisfied with the end result. Once you deal with the people at Boardwalk's service organization, it quickly becomes obvious that they strive to exceed expectations.

RobertsL

Nov 10, 2015

As an out-of-state buyer, Boardwalk Ferrari worked with me before I made a trip to their showroom to make sure we had everything in place for me to leave with a Ferrari. The experience was fun and easy. The visit was very informative and all of my questions were answered without even having to ask.

wksnyder

Nov 8, 2015

I periodically take my F430 to the track and so my maintenance is probably more demanding than most owners. Steve Fordham has always been available to assist for blown clutches, fly wheel issues, exhaust systems and brakes, Steve has also saved me substantial money by recommending alternative fixes; for example, I had numerous chips on the bumper and valance from the track and instead of refinifhing the whole front he recommeded a touch up and a wrap to prevent future issues. I told him what I thought I needed and recommended a much less expensive and better solution, when is the last time you heard that about a car dealer!

Your car

Nov 8, 2015

My wife and I were in the market for a new car, and their sales rep was very knowledgable and professional. He explained all vehicles and options well and did not pressure to go one way or another. In the end, we went with a very nice California and are extremely happy with our purchase!

gtommy

Nov 2, 2015

I made a decision to purchase an exotic several months ago and made it a hobby to study. Hours on Auto Trader, Cars.com, etc. Two weeks ago my wife and I went into the dealership just to look at the Maserati's and met Lorenzo Amaya the Sales Executive. He was the best. Took his time and was very patient and informative without any sales pressure. We did not buy that day but I left knowing that I wanted to do business with Boardwalk if they could make the numbers work for me. I spent the next two weeks studying, calling other dealerships around the nation and gathering my facts. My wife and I went back this Saturday and bought our dream car from Lorenzo because the deal he gave me was second to none. It took less than an hour from the time I said I want that one until all paper work was done and we were driving it home. I am glad I did all the research because I can appreciate the fair deal I got. I consider Boardwalk my dealership of choice. Thanks so much Lorenzo and all the Boardwalk staff.Tommy

Al Micallef

Nov 2, 2015

Outstanding service received Larry Neighbors by going extra mile to clear up a warranty service issue. Always pleasant, answers his phone and returns calls timely.

MPN

Nov 1, 2015

Uncommon great service and care provided by Steve and crew is superior in every way and we made Boardwalk Ferrari home for our entire family' care care needs for years. Exceptionally honest and personal sincere service provided by Steve is what keeps us coming back to Boardwalk Ferrari. The greatest asset to any corporation is it's service people and Boardwalk Ferrari has found it's crown jewel in Steve Fordham and crew.

chawke

Oct 27, 2015

I recently visited Boardwalk Ferrari in Plano, TX while on a family trip from California. I had been looking for several months to purchase a 458 Spider or a F12 (I know two very different cars). I was immediately greeted by Phil Antinone who patiently listened to my needs and desires. Phil immediately went to work to describe in every detail the differences between the two cars and he was not rushed in answering all of my questions. I felt that Phil was extremely professional and knowledgeable about the cars. We proceeded to review the inventory and after visiting several cars I decided to purchase a 458 Spider. The sales experience was wonderful but the follow-up was just as great. The following business day Phil had called to inform me that the shipment was all arranged and that financing was in process. Phil kept on top of everything and kept me well informed. Mike Letourneau handled the lease of the car and Mike was just as professional and pleasant to deal with. Mike got the financing finalized with very little fanfare. It could not have been a more pleasant buying experience. I would not hesitate to recommend Boardwalk and specifically Phil Antinone and Mike Letourneau when purchasing a Ferrari.

Ermdtx

Oct 26, 2015

Appreciate the attention to detail to keep this 30 y.o car purring and turning heads. Keeping me informed of progress throughout workup via email was greatly appreciated.

tom4re

Oct 23, 2015

My wife and I needed to have a new (spare) key programmed for our 2007 F430 (neither the car nor the key had been purchased at Boardwalk) and the shifting of the F1 transaxle evaluated. I received an appointment the next week. The work was done quickly at a very reasonable price and the car was even washed after the work was completed. Without exception, every employee was quite pleasant and helpful. We even had a pleasant chat with Sam-the-Salesman about new and newer Ferraris while we waited.The best part of the experience was that our service advisor, Larry Neighbors, completely answered every question I asked. Just when I thought he had forgotten about one question, without prompting, he said, Let me show you the answer to your question, and then proceeded to illustrate his response on another customers car which was on a lift in the Boardwalk shop. This shows a respect for his listener that not many people, let alone an automotive service advisor, demonstrate.I am quite pleased with my treatment at Boardwalk and will use them again in the future and will recommend them to others.

tdanley

Oct 23, 2015

I purchased my first Ferrari 6 months ago from Boardwalk Ferrari and I am very pleased with service I've received. They have went out of their way to show they truly care about my experience as a Ferrari owner. I am also very appreciative of the support they give to the local DFW FCA Chapter. Without their support, the Chapter wouldn't be as strong as it is!

Redgrave1

Oct 23, 2015

The sales associate was very informative and respectfull I realy enjoyed working with him and would recommend him to my friends and family, dealer also had a large selection of the automobile I was interested in

MerajB

Oct 19, 2015

This dealership is doing it right, I myself am in the hospitality business and recognize great service when I see it. These guys know how to take care of their customers without a doubt! I am extremely happy with my purchase and surprised on how easy they made it. Lorenzo got me through my deal, he was great! He even took my calls after business hours which is hard to come by! Def recommend talking to Lorenzo for your future Maserati/Ferrari purchase, he is the man!

F1guy

Oct 14, 2015

Excellent service. My battery had died and Boardwalk Ferrari sent over a mechanic to first change the battery but when they couldn't get to it in my tight garage they jumped it and took it back to the dealership for repair. Impeccable as always.Tosh

GREEKMBA

Oct 14, 2015

Steve, Paul, and the entire Boardwalk Team work to exceed their clients expectations. My car came back perfect, and it was detailed better than new. I highly recommend this Dealer.

Steve

Oct 9, 2015

I have been a client of Boardwalk's for many years now. It is always a pleasure to deal with people on both the sales and service side. They are extremely professional, positive and aim to make your visit as pleasant as possible. I would recommend them without reservation.

amrkora1

Sep 30, 2015

Last month I purchased a Maserati GTS from Boardwalk Ferrari Maserati of Plano and my sales consultant was Lorenzo L. Amaya. Lorenzo was Fantastic! he was extremely knowledgeable of all aspects of the car and made the whole buying experience so much fun! I would definitely recommend the dealership and Lorenzo to all my family and friends. Also my first service experience was great. Paul Frey was very helpful and did a great job. Overall Excellent Experience!

MarcB

Sep 27, 2015

There is a reason the dealership is named Boardwalk. Other dealerships should take lessons from Boardwalk. First class operation from sales to service. It must be a great place to work, all the employees seem to enjoy their job.

The Godmother

Sep 22, 2015

Boardwalk made it very convenient for me to have the oil changed in my '99 355. They gave me a ride to work and a ride back to get my car.

Jeff in CA

Sep 22, 2015

Purchased a 2011 Ferrari 458 site unseen from Boardwalk and Lorenzo Amaya. As you can imagine, being over 1500 miles away and spending this kind of money on a car I had never seen had me worried. The car is absolutely amazing with only 4500 miles it shows as if new. Lorenzo understated the condition of the car and way over delivered. Boardwalk service went through the entire vehicle and when it showed up, It seriously looked like a new car. The only downside for Boardwalk and Lorenzo is that they've set the bar so high, when I get my 458 spyder from them, I'm going to use this 458 coupe as the baseline to gauge against! Great job Lorenzo! Thank you so much!

timandjulie

Sep 22, 2015

Traded and car...bought a car...all over the phone. Super easy, professional and honorable folks at Boardwalk. Will absolutely buy/ sell Ferrari's with them again.Great job guys!Tim and Julie

Thomas

Sep 17, 2015

Ive owned many vehicle in my lifetime from Mercedes, Cadillac, Jaguar, and Lamborghinibut never had the service level provided by Paul Frey. During service visits he has gone out of his way to get myMasarati running at its best and looking new. He even personally picked up my car at the DFW airport and returned it serviced and cleaned when I arrived back at the airport--all the while texting me with updates along the way. Another time he went the extra mile when the car was experiencing electrical problems and kept the car a few extra days...driving it to ensure no additional problems were uncovered. Also, Paul helped create the look I wanted for the car by coordinating getting the wheels custom painted and center caps that Ive been very pleased with.Paul has worked quickly, efficiently and thoughtfully always trying to assist with cost-effective repairs and making it convenient for me. It takes allot to impress me and I can truly say I am impressed with the superb job Paul has done!Thanks for dedication and expertise,Thomas

buckeyedan

Sep 9, 2015

A couple of Saturdays ago, my wife and I were shopping for her new car and went into the dealership unannounced. Phillip Antinone greeted us immediately and although we were just looking at the time, he spent nearly 45 minutes with us answering questions. We are first time Maserati buyers having owned numerous BMW's, Mercedes and Porsche's in the past. We had been to the nearby BMW (where I had purchased over 10 cars from previously) and Audi dealerships that same day and no salesman even took the time to introduce himself let alone spend time with us. After our visit, I went about price comparison on the internet for the car my wife wanted and exchanged emails with Phillip who made every effort to meet my price expectations. We quickly reached the sales price parameters and set up a follow up appointment with Phillip the following Friday. Once we arrived at the dealership, we made final selection of the car and Phillip's pricing was right on point with what we had discussed. He introduce us to David Gnader who helped us decide on the vehicle and final pricing. Everything was completely above the board and exactly as discussed and promised. Mike Letourneau went thru all of the sales documents with us, but did not waste our time trying to pressure us into buying any "extras" which we did not want. This is one of the most satisfying car purchase transactions I have ever experienced. These are great guys and know their business. Super sales experience!

melkimj

Sep 6, 2015

Larry Neighbors is great to work withBUTWhen I picked up my car on a Saturday morning, it took almost 25 minutes to get someone to bring it around. First the receptionist could not find anyone to bring my car around. And it just got worse from there. This was particularly irritating. So hard to provide a rating -- Larry N is 5 star. The staff responsible for bringing cars around for pick up after service gets no stars.

D Hill

Sep 3, 2015

I needed a place to store my F430 while I travelked and had some house remodeling being done. Steve and Paul at Boardwalk took care of me by storing my F430 and doing a detail cleaning while it was there for a small $$$.. They came through again again.. and the pickup service at the house, again, couldn't be bet..Thanks guys once again for taking care of me and my baby..

Greasemonkey

Sep 1, 2015

Philip Antinone and the rest of the crew at Boardwalk Ferrari made my purchase experience exceptional in all ways. They were extremely knowledgeable and bent over backwards to answer all my questions and see to it that I received every bit of information I requested. There was no pressure during the process; just a desire to accommodate my needs. I would most certainly work with them again and look forward to another great experience.

jtay44

Aug 30, 2015

I accepted delivery of a new 458 Speciale A this past Saturday. My sales person was Nathan Dunning. Nathan worked with me from the time I ordered this car late last year until its delivery yesterday. I couldn't be more pleased with the whole process. The car was completed in accordance with the order and was absolutely perfect when I picked it up. Thanks to Nathan and Boardwalk Ferrari for making the whole process so easy and painless. Over the past 11 years I have purchased and sold a number of cars through Boardwalk Ferrari and each time it has been a great experience.

dnbdds

Aug 28, 2015

My 458 Spyder had a transmission problem. Although it was late in the day, my car was towed quickly to the dealership. The needed repairs were completed in an expediant manner. Paul Frey was very professional and went out of his way to keep me informed of the process. I highly recommend Boardwalk.

magyar

Aug 20, 2015

Ferrari Boardwalk service personnel are highly professional and courteous. They keep you updated constantly and finish the work as promised. You get what you paid for.

deeprivergarage

Aug 18, 2015

We want to especially thank the staff of the service department at Boardwalk Ferrari; especially Service Advisor Paul Frey, Service Director Steve Fordham, and the service technicians, for the work that was recently completed on our 456M GTA. Some of the work was certainly not easy to do.We were extremely impressed with the attention to detail and thoroughness that our car received. When we picked up the car there was no evidence that it had been worked on. No fingerprints, no grease spots, nothing loose, nothing out of place. Actually, just perfect.The Boardwalk service department went way beyond what we could have expected, anticipated, or probably deserved.We sincerely appreciate their work, their respect, and the special attention that they showed to us and our car.Also, thank you for the invoice notebook, the pencil, and James Mays pencil article.Our experience was exceptional and the drive home was great.

Celtic

Aug 18, 2015

I have been using Boardwalk Ferrari to service my California for the past 3 years. The professionalism, knowledge and thoroughness displayed by Larry and the team has been exemplary. I appreciate their great work and strongly recommend them to take care of your car!

ReviewerVR

Aug 16, 2015

The service team reached out proactively to take care of maintenance work. The process was smooth and efficient. I would highly recommend this service team and dealership.

GED2CEO

Aug 11, 2015

They go through great lengths to answer all my questions in an simple and easy to understand explanation. I was able to see my new car even though they were still working on it,

Arnold Gachman

Aug 11, 2015

I respect their transparency and straightforward explanations and terms. Service has accommodated my needs and helped coordinate convenient times to arrange transportation when leaving my car for service.

Heliman

Aug 10, 2015

Excellent dealership with excellent people...I have always been truly satisfied here. Paul got my car serviced and washed....looks brand new...while Lindsey entertained me and of course tried to get me in a 488 :)

ferrari fan

Aug 9, 2015

This is my second Ferrari that I had purchased from Boardwalk. My sales person, Lorenzo and I have become friends. Even on the times when I doubted if I wanted to still buy the car, Lorenzo was there not pressing but just being a buddy. Brian, The Sales Manager, is the most pleasant person in the world. He is very, very thorough in everything he does, and truthful to what he says. And of course there is Larry Neighbors who had been my service consultant for more than 20 years, when I was still driving Porsches. Great guys. I'm sure Mr. Ginsburg is very fortunate to have you in his team. You are reflective of what a good high end company should be.

Ferrari Fan

Aug 8, 2015

Recently I had my car service for a faulty air conditioning unit. I took the car in in the morning and Paul Frey called about 3 PM saying the car was finished. When I picked it up the A/C was blowing cold air and the bill was exactly as Steve Fordham had estimated.The mechanic that worked on the car even came out to talk to me about the A/C unit and what was done to repair it.In addition I would like to add if you need your car detailed you need to talk to Quentin Forge he is excellent. He has done my car a couple of times and the results are always spectacular!

jtay44

Aug 5, 2015

I recently had actually 3 Ferraris in for service at Boardwalk Ferrari. A 3 cars were purchased there so I wouldn't think of having them serviced any place other than Boardwalk Ferrari. The service for all 3 cars was completed on time. I had great communications for each car as to their status and when they would be ready. Kudos to Steve Fordham, Larry Neighbors, Paul Frey as well as Chris, Nick and the entire team of service technicians for providing what should be award winning service. A special thanks to Quentin and his team who ensure that my cars are always sparkling clean when I pick them up. All of you guys are the best!!!!

GeorgeT

Aug 5, 2015

I just had my car serviced at Boardwalk. They did a great job and did the service while I waited. Nathan Dunning and Stewart Foster helped me pick out some accessories that I was looking for while I waited. The dealership did a great job, I do recommend them.

jpbroker

Aug 4, 2015

Lorenzo was great. Honest, upfront and knowledgeable. Quality product and quality people. Would feel comfortable sending him referrals knowing he will take great care of them.

tirepro

Aug 3, 2015

BROUGHT MY CALI T IN FOR A PRESALE INSPECTION. VISITED WITH LARRY ABOUT WHAT NEEDED TO BE DONE. NEXT DAY I RECEIVED A CALL THAT INSPECTION WAS DONE AND ALL WAS GREAT WITH MY CAR. QUICK SERVICE

vsederburg

Jul 31, 2015

I've been bringing cars to Steve for years, and didn't stop when he moved to Ferrari a few years ago. He's an outstanding professional, unfailingly polite, and always helpful. I trust him with my cars completely, and I love that I get great service even though I'm bringing an Audi or Infinity to him and not a Ferrari or Maserati. Highly recommended.

bornrider

Jul 31, 2015

Huge "Thank you" to Nathan Dunning! I have been buying cars for years from Boardwalk. Nathan always take care of me and is beyond helpful, courteous & knowledgeable. His enthusiasm for the product in infectious....His attention to detail and ability to make the entire experience exceptional is greatly appreciated!

mattajl

Jul 31, 2015

My experience from start to finish with Boardwalk Maserati was amazing.I had the fortunate pleasure of working with Lorenzo Amaya (Sales) and Lorenzo is a pro, answered every question I had and made the experience flawless.I couldn't recommend this dealership and Lorenzo enough to people.

gratch1

Jul 31, 2015

I called service for a noise on the rear passenger side of the hatch. What was most problematic was I could not get to the car to service for several days which would miss the truck to the Colorado Rally .Larry Neighbors &Julie Summers got the car to the agency the next day very early in the am.The noise was fixed & the car was prepared for the rally and arrived in Colorado in time.

Tungoh

Jul 29, 2015

Very professional, sincere and friendly and very personal for servicing my car. Could not been to a better place in Dallas. Big thanks to Larry.

tcreme

Jul 29, 2015

The service team at Boardwalk made my experience enjoyable from beginning to end. They completed the job immediately, but explained each step of the process in full before executing it. They understand they are are not just working on ordinary cars, and that the owners are very particular (and passionate!) about their exotics. The service team gives us owners comfort that our "babies" are in good hands. I would highly recommend this dealership, and look forward to going back soon.

tcrow

Jul 23, 2015

Purchased '15 California-T certified consignment w/800 miles. Purchased on 6/23/2015.I'm becoming increasingly annoyed with the post-sale customer service I'm receiving from Ferrari. I even communicated with the GM, Shane, and he assured me of service policies and etc. but there has been no hint of any action to contradict the lack of front office post-sale service or follow up. I had a few challenges with service but Paul Frey has been very good with communication and any efforts to resolve issues that I may have had for that department. Thank you Paul.I've owned multiple sport cars - 911, Maserati, 2 Gallardo's, and this Ferrari so I'm well versed on what to expect and what not to expect. I didn't expect the lack of purchase appreciation I rec'd from this dealership, at this level. Very disappointed in the POST purchase customer service.

Shrevesport

Jul 23, 2015

Paul was accessible, open, helpful and professional at all times. He proved to me to be trustworthy with my prized Ferrari and I would use him again.

360 Texas Guy

Jul 22, 2015

My 360 Modena wouldn't start. Diagnosis revealed the factory immobilizer unit had failed. It takes awhile to get a replacement from the factory, but once received, it was installed correctly and quickly by Boardwalk's dedicated service dept. All my conversations were with Paul Frey and he is always polite and professional. Highly recommend.

Pete

Jul 18, 2015

Lindsey made my buying experience top notch. I love my new Q4 Ghibli. Lindsey spent extra time with me and kept me updated all along the way. Pete C

Rossk

Jul 13, 2015

My overall experience at Boardwalk Ferrari has been positive so far. The main reason it has been positive is because of my sales representative, Sam Elam. He's professional, friendly, very straight forward, patient, and very thorough. I visited the dealership many times & Sam Elam always assisted me. I ended up purchasing a 458 Spider from Sam.

manouch PIERRE

Jul 4, 2015

The professionalism of the staff and Reliable service performed on my 458 by the technicians of Boardwalk is the unique experience that is next to none in the industry and I do appreciate them for that.Jean Pierre

Ferrari John

Jul 2, 2015

Brought my new 918 Spyder for installation of clear bra front bumper, headlights, mirrors and windshield frame. In addition had the carbon fiber door sills and upper rocker panel area also were wrapped. A windshield tear-off was installed plus the carbon fiber removable roof panels received a clear wrap. Steve, the service director, stored the car in a protected area, next to the service write up, and placed a rope barrier around the car to ensure its safety. The work done was flawless. Signed, -Happy Customer

dean845

Jul 1, 2015

Lorenzo L. Amaya, Business Development and Sales was the reason I purchased a 2013 458 Italia convertible from Boardwalk Ferrari Maserati of Plano. I have purchased many cars across the country and havnt found anyone with the follow up and customer service like Lorenzo. We did have a horrible issue when the unit was transported to me, but that was with the transporter. And when the incident happen he was on the phone and fixing it immediately. Thank you Lorenzo!

GeorgeT

Jun 30, 2015

Nathan Dunning found a 458 in the color that I was looking for. It had all of the options that I wanted. The wheels that came with the car weren't my favorite, Nathan found a factory style wheel that I really liked.Boardwalk gave me $2260 more for my trade in than what I had it appraised for 2 weeks earlier.The dealership did a great job, I do recommend them.

Digman1

Jun 28, 2015

Lindsey found a 2013 California with very low miles for ys in a matter of days from starting our search. She was a delight to work with! Thanks Boardwalk Ferrari !

bob2015

Jun 26, 2015

Lindsey and the team did an outstanding job throughout the process. Knowledgeable, approachable and always available to answer questions and provide updates. Paul Frey did a great job with the car set-up as well as explaining potential alternatives. Mike had all the paperwork ready and we closed in 5 minutes. Lindsey is great to work with and a real professional.

jj

Jun 26, 2015

Lindsey was a pleasure to work with. She was always responsive and very knowledgeable about the car and everything Ferrari. She made my experience a wonderful experience and i would give her the highest rating possible!

achristy123

Jun 24, 2015

I had Boardwalk Ferrari add some aftermarket wheels, tires, and springs to my 430. Sara took care of the organization and everything went as planned. Paul was excellent to work with in the service department during all this and was my biggest supporter on the choice of wheels!! Steve did a fantastic job of beating my expectations by having the car cleaned from the engine bay, to polishing, to making the inside look like new. I can safely say I have not met an employee of Boardwalk that was not friendly at any time during my visits.

Rosso Maranello

Jun 22, 2015

My relationship with Boardwalk started about a year ago when I bought a used 458 Italia from Lindsey. Shortly thereafter, I put in a request for a construction slot for a new 458 in Rosso Maranello. Exchanged the old for the new late May, 2015. The entire process was exciting and flawless. When you deal in this price range, you don't want sales tactics and drama. I wanted straight talk and most importantly service. You want to be dealt with fairness, honesty and feel that you are part of the Famiglia. Owning a Ferrari for most of us is a lifelong dream but also a reward for lots of hard work and success. Lindsey, Brian and Paul from service define this experience. The events Boardwalk sponsors especially the Ferrari owners Rally every spring and fall are exhilarating. Those total 8 hours are what I call therapy for the soul. So if you are considering a prancing horse, go see Lindsey and write a check. Next project hopefully will be Maranello factory tour, Ferrari Atelier for 488 and Monza.

mcdco2

Jun 22, 2015

I have been using Boardwalk Ferrari to service several of my Ferrari's. As always, I am impressed with the job and attention to detail. They keep me updated on how the service is progressing, and report back on the costs. The work is completed in a timely manner, and I've never had a disappointing experience. I would give them the highest rating possible, and will continue to use them in the future.

Very Happy

Jun 10, 2015

This was the best car buying experience ever. We were treated so professionally by everyone at this dealership. Lorenzo is amazingly professional and helpful. He is truly the reason that I purchased the car. The entire team made the car buying experience a pleasure. I continue to have one great experience after another with this dealership. Every single time I have a question, there is an immediate answer and it is always with the most positive remarks. If you are interested in having a truly professional, no hassle, truthful, and even fun experience buying an automobile, please go to this dealership and ask for Lorenzo Amaya. You will be so happy that you did so.

Simba

Jun 6, 2015

Before I decided to do business with Boardwalk, I interviewed several Maserati dealerships in Dallas and in Houston. After I talked to Lorenzo Amaya, everything cleared up in my mind about the car I was buying, the features, the pricing, the dealer's strengths, etc. Then I quickly made up my mind to do business with Boardwalk. The big deciding factor for me was my sales consultant (I don't call him salesman, because he turned out to be a consultant and a friend). He never not put any pressure on me, always maintaining a high degree of professionalism. He explained everything, every single detail of the car, the company, the dealership, the service that I could expect, then left me alone to make my decision, which I never regretted. Lorenzo is a credit to his profession and I will not hesitate to recommend him and Boardwalk to my huge network, as National Executive Director of the U.S. Federation of Philippine-American Chambers of Commerce. BTW, Paul in Service is also great. Keep up the good work, Boardwalk!Gus MercadoProud Ghibli Q4 Owner

jeetdds

Jun 5, 2015

Brian, Lindsey and the entire team have been incredible; hands down, my best new car purchase experience.Lindsey is very knowledgeable and replies very quickly to questions.

Russell

Jun 5, 2015

Wonderful experience, would highly recommend to others. Customer service was excellent as well. I was given loaner car and transportation as well. Thanks you so much.

Jim

Jun 3, 2015

Another visit to get periodic service and mount new tires. I think they even managed to solve a small brake vibration problem that I did not tell them about. And another visit under my belt where everything went as expected!

flh

May 31, 2015

I originally came to the dealership without my husband, doing the initial road test of the Maserati with Lorenzo Amaya, who was very courteous, answering all my questions. Then three days later reutrned to the dealership with my husband for him to try the car and everything met with his approval. Mike Letourneau handled the closing and we drove my beautiful white Maserati Qualttraparte home. We are very happy with our experience at Boardwalk, having dealt with one dealership for over forty years, who bend over to make us happy. Believe this group will keep me happy.

458 Italia

May 31, 2015

Utilized boardwalk for both the vehicle purchase and follow up service work. Sales process was straightforward and hassle free. All service work was performed in a professional and high quality manner. Diagnostic efforts were well thought out and communication during the process was excellent.

hfilmco

May 19, 2015

Any time I need a service call for my California, Paul and Steve are at the ready. Always accommodating and courteous. I never worry that I'm not taken care of properly.

BrintRyan

May 17, 2015

The service from Boardwalk is excellent. My assistant makes all of the arrangements and it is completely seemless. I highly recommend Boardwalk and specifically its service department.

saf94

May 16, 2015

Lindsey was a pleasure to work with during the purchase of my 300 mile 2014 Ferrari California. I highly recommend her for her expertise, and great customer service. She definitely earned my business.

Rviloria15

May 15, 2015

Reason I've given this dealership an excellent rating was because they take care of you real well when you go. The salesman that sold me my car is always there to greet me even though it's been more than 6 months, still remembers. Service separtment as well, really cool guys, always helping me out with my car even eith upgrades. Great dealership overall! A+

FerrariOwner

May 14, 2015

I purchased my first Ferrari many years ago from a dealer elsewhere in Texas and the experience was less than pleasant which made me hesitant to do any kind of business with a Ferrari dealer. After bringing my older Ferrari to Paul for service over the past couple of years, I slowly built up my confidence in Boardwalk Ferrari after several positive experiences with their service department. While picking up my car one day, Lindsey approached me and was extremely friendly and personable. I didn't feel like she was trying to sell me a car or push me to look at anything, but before I knew it I was sitting in a 458 with a big grin on my face! She kept in touch every few months and finally I took a beautiful 458 home, for good. Thank you, Paul, for allowing me to feel comfortable at your dealership and taking care of my cars. Thank you Lindsey for being so kind and helpful. You guys are wonderful!

dom

May 12, 2015

Lorenzo was a pleasure to do a deal on my Ferrari purchased a lot of cars in past and he was the best to deal with

Jhuerta

May 11, 2015

We've purchased many high end vehicles but the way we were treated by Lorenzo and the staff at Boardwalk was our best experience by far. The prices are fair and they make sure everything is perfect before you receive your vehicle. Ours was shipped to the the Rio Grande Valley in a covered car carrier and arrived in perfect condition. Thanks again for our Maserati Grand Turismo Sport we love it. Talk to Lorenzo, you won't be disappointed! Jaime & Cindy Huerta

Jacksonspeed

May 10, 2015

I took my vintage Ferrari to boardwalk for service. I was greeted at the door, my car was taken in the shop to be inspected by their mechanics, and I was provided recommendations and a quote for service promptly. I am 100% satisfied with the service I received. Thanks guys!

DrTracker

May 8, 2015

I have to be honest, I came into Boardwalk with no expectations but these people made me feel like at home. They gave me all the options and they even worked with me on getting the best deal and get to drive a Maserati back home. I am very pleased with their service department as well (just happened to use their body service already). They took care of every detail. I really recommend these dealer.

gospelstorm

May 8, 2015

Boardwalk is a superb Ferrari dealer a with a top-notch service organization. The are always friendly, courteous, competent and accurate. I enjoy working with them and have never been disappointed.

FemaleCarBuyer

May 6, 2015

This was by far my best car buying experience! As a female, buying a car is something that I do not look forward to and until this experience it has not been pleasant (prior owner of a Mercedes and BMW). Lorenzo was amazing! He spent the time to explain to me the specific option differences between models, so that I could select the right car for me. He didn't try to convince me, but had thoughtful questions that helped me make my decision. He was extremely patient as I went back and forth on the color options and had no hesitation when I asked that a showroom car be pulled out so I could see the color in the sun. From beginning to end it was a pleasure!

KCG

May 5, 2015

Lorenzo was very knowledgable about the Quattroporte. He explained all the features and took me on several test drives. He was very patient and spent a lot of time with me and my family.

JaBBeR

May 5, 2015

My experience with Boardwalk Maserati was one of the best car buying experiences I have had. I was given several options and directed by my salesperson to the best car to fit my needs. I got exactly what I wanted with non of the sales pressure typical experienced when purchasing a car.

Causalibanker

May 2, 2015

I found some time in the vicinity of Broadwalk Ferrari, after a local very casual client meeting. I walked in, and was amazed with the beauty of the automotive pieces of art. I've never really thought a Ferrari was for me, but truthfully after being kindly approached by a highly knowledgable staff member Ken Murphy, I now understand why they are the best. He kindly walked me around the showroom floor... I had many questions, belt vs chain, colors and turbos, and liter size. He was extremely helpful in all ways, and highly involved yet patient with my minimal knowledge of the now, Ferrari Club. Ken recognized I was a pure car guy, not though an expert with Italian cars and gave me a tour with out any pressure at all. I was hooked when he started the F12 and I heard the purr and lope. I know I have to have one! He explained the different cars and I naturally asked more inquisitive questions Ken, was highly respectful in answering some but, at the same time was extremely protective of current client cars and customer anonimity( which I truly appreciate as well). Basically I know that no one has to slow down and spend their day to really make another feel welcomed. I now feel the addiction of Ferrari. My pt is to let anyone know that reads this, that in speaking with Ken I never felt a bias because of my age or how I happened to be dressed extremely casual...or other factors but he made me feel welcomed and I saw the passion in his actions and words that he loves Ferrari and I could feel that. I did not know what to love and live Ferrari was about, it truly took that time with Ken to turn me into someone that appreciates and strives to join the club because of the traditional and comradery. I have started my due diligence to see what piece of art would be the best fit for myself at this point. I can only say, thank you sincerely Ken, and Boardwalk... I truly wish my own personal sales staff and company acted and performed with as much passion and conviction as you had for me. Thank you EW

richardg

May 1, 2015

From my first point of contact, I was impressed with my experience with Boardwalk Maserati. I had one of the most informative and test drives and appreciated the sales approach of Lorenzo. He efficiently worked out our deal and was one of the simplest buying processes I have experienced. I look forward to working with this dealership for years to come.

Stan

Apr 29, 2015

I can't even begin to tell you how utterly suprised I was coming in there. My wife, my son, and myself came in Saturday afternoon and we're treated with the upmost respect and courtesy just as if we were about to spend $275,000 on a vehicle. The three of us were absolutely astonished, even though my son and myself were just doing a little dreaming. Ms Lindsey offered up everything that the dealership had to offer to be comfortable. Ms Lindsey was very knowledgeable of the products and answered all of the questions that we had and even opened up one of the 458 Italia's for us to get a closer look. The three of us had on boots, jeans, and Harley Davidson shirts and we're still treated like we belonged. Thank you all for not judging a book by its cover and showing respect to all who enter. BTW we are interested in the new Ghibli and would like more information on this particular car. Again Thank You, and Ms Lindsey also for your respect, integrity and courtesy.

458Bianco

Apr 28, 2015

Lorenzo Amaya met and pass all the expectations I have when purchasing a beautiful Ferrari.I will definitively recommend him and the dealership when considering a Maserati/Ferrari ownership.Excellent service after the purchase as well!!!

verdegrrl

Apr 28, 2015

This is the second car we have purchased from Nathan Dunning, and the fifth overall from the Boardwalk group. Despite being on the other side of the country, Nathan has always made the process smooth and painless. To say we are happy with the sales and service would be an understatement. When you join the family, they really mean it!

ghibli_dude

Apr 28, 2015

I had a great experience throughout the entire purchase process beginning from the incessant email exchanges with Lorenzo to driving the new Ghibli of the lot!!!

shop12

Apr 28, 2015

Lorenzo helped put me in my first Ferrari. I saw a car online and I loved it. By the time I got around to visiting the showroom that car was under contract with another buyer. Lorenzo took all the time I needed to show me other cars on the floor. Even when he knew I was not buying he was solid. A while passed and Lorenzo called me to say that the deal on the car I came to see fell through. I jumped on it and have been very happy with the purchase. Lorenzo arranged all the paperwork and delivery - It was more complicated than normal, for a variety of reasons, but the guys at Boardwalk made it happen with a minimum of fuss. I highly recommend Boardwalk Ferrari and especially Lorenzo Amaya.

GiftCardCEO

Apr 28, 2015

Recently sold my company and wanted to buy myself and my wife a new car so I had been looking for a couple months in anticipation. Visited Boardwalk a couple times and Lorenzo was extremely helpful and knowledgeable with no sales pressure. The day I signed the paperwork to sell my company, I called Lorenzo and told him I would be there in an hour to buy a couple cars. When I arrived, Lorenzo had both cars I was considering detailed and waiting for me, an hour later after some quick paperwork, drove away with a Ferrari for myself and a Maserati for my wife. It was a fun day and Lorenzo made it that more special. Have also used since then for service and the attention to detail and service is stellar.

New Maserati Owner

Apr 28, 2015

From the minute I walked in the door to the moment I drove out of the parking lot in our new Ghibli, I felt this was how buying a new car should be... No pressure, very patient, and highly professional. Highly recommend to anyone!

Yellowonblack

Apr 28, 2015

You get what you pay for. Great Service and Communication, from start to finish! I would suggest a 24 hour hotline where you get a Ferrari knowledgeable human being on the receiving end of the call. Not criticism, just a suggestion. Jim MangoPaying for Service, parts and boutique is a bit awkward and too time consuming. This process could be more streamlined.

mroberts123

Apr 27, 2015

I have used Boardwalk for many years. I have had the pleasure of working with Dan, Paul and Larry directly in the service department. I have also worked with Steve who is the service director.The staff at Boardwalk have always done an extremely good job in handling my needs. Their level of customer care is possibly some of the best I have ever seen. I recently had an issue and although I was concerned at first, they stepped up and went above and beyond to make the situation right in every way. (Thank you Steve!!)If there is any way that they can make your request become a reality, these guys will do it. You can't ask for much better.

Masa123

Apr 12, 2015

Looks like this boradwalk have only one person in the service (Paul)They don't have any standard pricing for parts or servicesThey don't get back to you for your call.Unfortunately , there is no option in north Plano. Please avoid this dealership if you can

Jim

Apr 11, 2015

Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would expect as a Ferrari owner at the same (or often, better) rates that I see from German automobile repair shops. With this service crew I am always confident that I get more than I asked for. They always pay attention to what I think I need and yet when my car is returned to me I"m always impressed with their attention to the little things that let me know that they went beyond what I asked.If you are looking for the most skilled and professional shop in DFW, this is it..

MME

Apr 11, 2015

Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other car before it was returned.

jtay44

Apr 9, 2015

I've been a Boardwalk Ferrari Maserati of Plano customer since 2004. Over that period of time I've purchased a number of new and pre-owned cars. Each and every time the staff has gone out of their way to ensure I have the best experience in customer service. Through the process of ordering several new cars Nathan Dunning, Brian Benjamin and Shad Warren have been absolutely the best in making sure that my new car is exactly what I want. Upon delivery the whole process is easy and straight forward and the car is delivered in perfect condition.When it comes time for service the team led by Steve Fordham that includes Larry Neighbors, Paul Frey and Quentin Forge make completing the service the easiest that it can be.I can recommend Boardwalk Ferrari Maserati of Plano without reservation!!!!

Ferrari777

Apr 8, 2015

Lindsey was very helpful in assisting us with the search for the vehicle with the equipment we requested. She answered every question we had and was very patient with us. Lindsey has kept in contact with us since our visit and we plan on purchasing future vehicles from her.

kd

Apr 8, 2015

Lindsey helped me find the car I wanted, even though they didn't have it at they dealdership. She coordinated the search and ultimately the shipping of the car. Really went above and beyond to help me get what I wanted.

slambs

Apr 7, 2015

The entire Boardwalk Ferrari Maserati team really seems to have it together. I've gotten great customer service every single time I've gone in there and I didn't even buy my Maserati from there!! From the front office to the back service bay the attitude and customer 1st feel is consistent. Very cool and yet very rare in this day and age.

dnbdds

Apr 7, 2015

My sales consultant was amazing. She knew everything about the car and was a pleasure to work with throughout the process. Everything was handled in a professional manner and was very efficient. I will buy there again.

DCA

Apr 6, 2015

Lindsey and Mike are excellent. They really made my purchase an enjoyable experience. I would highly recommend them if you are purchasing a Ferrari. Thank you

serenasilvan

Apr 5, 2015

Best dealership ever!! Everyone is so nice and the customer service is wonderful! I only have amazing things to say. Talk to Lindsey Redfern and Brian Benjamin- they made my experience unforgettable!

Brentavo

Mar 31, 2015

I absolutely love my Ferrari California! Shad,mike and Nathan did everything to put the deal together! I Look forward to working with them in the future! Thank you Brent!

TxMaserati15

Mar 27, 2015

When my vehicle required service, Paul was great to work with. I required emergency road service on a Sunday and when I placed a call to Paul, he answered and helped to locate the needed number. Throughout the entire vehicle repair, he kept me informed on the status and took the time to answer every question presented. Also, the repair was completed ahead of schedule which was a huge bonus, It is obvious he takes pride in his work and truly understand his clients needs.

jesber

Mar 24, 2015

I was always skeptical of dealer service until I began using Boardwalk. The service staff is intelligent, friendly, and interested in my service concerns. They are very complete with regard to recommended service and preventative maintenance. I have owned a variety of performance cars throughout the years and I really appreciate their thoroughness and their willingness to accommodate any difficulties and preferences. They greatly enhance the pleasure of Ferrari and Maserati ownership. I have dealt with Boardwalk for ten years, and, prior to that, I would have thought it impossible to be pleased with any dealership service department. I will continue to rely on Boardwalk for service on my late model Ferrari and Maserati.

Ken T.

Mar 23, 2015

As a relatively new used-Ferrari owner, I was anxious to take my car in for its first annual service. Having worked with Steve Fordham several years ago as my service advisor on a prior vehicle, I knew that I would be in good hands. After a detailed inspection by Chris, Boardwalk's resident 360 guru, Paul Frey called me with the list of recommded items. Paul took the time to walk me through all the things my car needed now, as well as "watch list" items that could wait for a while before addressing them. Paul allowed me to come in the shop to talk with Chris and take a look at my car while it was up on the lift. The Boardwalk Service Team kept me well informed throughout the service process and, as a result, they have a very satisfied customer. Kudos's to the entire Boardwalk Service Team!

ianlor

Mar 16, 2015

I would like to thank all at Boardwalk Ferrari for being so friendly and professional. A special thanks to Paul Frey for calling me in advance to arrange an appointment for when a good time would be for me to bring my California in for service and get it done in super quick time. The service department headed up by Steve Fordham has given me by far the best ownership experience I have had in a long time. There are many dealerships in Dallas that can learn from these guys. Thanks for for helping make my Ferrari car ownership a great one.

Dale

Feb 24, 2015

I was surprised how much work my car needed. There was GREAT communication with me. This communication with me established a trust that my work was needed! Thank you Chris and Paul.

LoveMy458

Feb 15, 2015

After spending several hours online trying to decipher the difference between a $200,000 458 Italia and a $290,000 458 Italia, I finally gave in and called a dealership to see if someone would be willing to help explain a few things. I was extremely fortunate to have Lindsey answer the call and spend 20 or 30 minutes on the phone answering all of my questions. She convinced me to come into the dealership and I did 2 days later. Funny thing, I drove out that day in a gorgeous 458 Italia. This is my first Ferrari but it will not be my last!!

Timbo

Feb 10, 2015

I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of the cause of the problem. The Boardwalk service team did an excellent job of repairing my vehicle and in very short order. In addition, by tapping into their vast experience, they were able to cut my repair cost by 75%. I cannot compliment them enough. My special thanks go to Paul Frey, my personal service advisor, as well as to Sara Marques and Larry Neighbors for the consistently high level of customer satisfaction they deliver. And of course to the excellent service technicians at the dealership, because, without them, this could not have happened. Thank you. TRW

szqgrace1

Feb 3, 2015

We would like to thank the Boardwalk team for an outstandingexperience from purchasing to service and everything in between.Lindsey - we can't say enough about you! Your enthusiasm and passionfor these cars is what makes us love our cars even more! Thank you forall that you do. Paul - you are always so helpful when we need serviceand so knowledgeable when we need the ins and outs of our cars.Kudos to all the Boardwalk Ferrari Maserati team!!

Michael S

Feb 2, 2015

Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this shop for all premium European car repairs.

jeff_c

Jan 28, 2015

I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I highly recommend Boardwalk and I very much appreciate your efforts to make a great buying and service experience!!

mmonin99

Dec 26, 2014

Sam, David and Paul are always a pleasure to work with and they made this one of the easiest Super car purchases ever. Cheers!!!Mike Monin

Ferrari

Dec 22, 2014

I was a first time Ferrari buyer and did not know much about the car. Lindsey Redfern was exceptional in explaining the Ferrari brand and buying experience. She was very knowledgable about the models and features. When I get ready to buy my second Ferrari, I will definitely contact Lindsey again. Terry Lyons

jtauscher

Dec 15, 2014

The dealership was very accommodating. I had a great experience with Boardwalk and their salesperson Lindsey Redfern. They found an exact match on the car that I wanted, and met the terms I was hoping for. Thanks!

Thomas Payne

Nov 27, 2014

When the time comes to add another Ferrari in the garage, nobody makes it more special than these guys. They have the knowledge, the resources, and are willing to spend however much time and effort it takes to find or spec the right car to make it extra special. What a great team!

gthompsondallas

Nov 26, 2014

I purchased a new Ferrari from Boardwalk a few weeks ago and they gave me a great trade in value on my old car. The service department added a couple of accessories to the car for me. They performed the work while I waited.This is the 3rd car that I have bought from them because of how they take care of their customers.Thank you

christiaan.huizer

Nov 26, 2014

Although it starts with having the coveted Ferrari in inventory, Lindsey, this time with the help from Sara and Mike made purchasing my second Ferrari at Boardwalk again a very enjoyable and seamless experience, a repeat from two years ago. Consistent service experience and attention to the client is what sets this team apart. Looking forward to driving the 16M fast, as well as to growing the relationship with the team in Plano. Many thanks Lindsey!

phulseberg

Oct 17, 2014

In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for estimation of damage caused by from a shipper gone bad.

DFPat

Oct 17, 2014

When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. We went for a test ride, and then he spent the next 30 minutes going over everything and answering all my questions. Fortunately I don't have to stop in too often, but when I do I am always treated with courtesy and professionalism. Thank you, Steve and your team, for taking care me.

charlesfick

Oct 16, 2014

Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience.

dsimms

Oct 16, 2014

Lindsey at Boardwalk was above and beyond helpful in selecting the perfect Maserati Ghibli. She was easy to work with and I love my new car. I highly recommend Lindsey and the Boardwalk Team!

mcdco2

Oct 16, 2014

Lindsey Redfern did an excellent job. She handled all the details in a fast & efficient way. She was also very knowledgeable about the product and provided excellent customer service. I would highly recommend her to anyone in the future.

D Hill

Oct 15, 2014

Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with.Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed.So out took two trips to get it done right.But when it was competed the second time, I did my own test with the service manger and it was perfect

Jesus Payan

Oct 15, 2014

Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and updates during the process and genuinely care about the Ferrari community through involvement and sponsorship of local events and the local FCA chapter.

curtae69

Sep 22, 2014

I am 100% satisfied with the purchase and would not hesitate to recommend my sales person to a friend. I actually ended up with a nicer car in the long run than the one I inquired about.

darshgad

Sep 11, 2014

The entire car buying experience was fantastic! Specifically, Lindsey Redfern was an absolute pleasure to work with - she was focused and attentive throughout the entire process, from sale through pickup of our new Maserati.

hero123

Sep 10, 2014

Lindsey was very helpful, friendly and knowledgeable. She made our experience a very pleasant one! She was easily accessible for any questions and we could tell she enjoys her job.

CarpeDNA

Sep 2, 2014

The whole process was tailored to my needs completely. I really did feel like I was being looked after in a concierge way. I took my time in making my decision to purchase a 458 Italia and was never pressured as far as time or any particular model was concerned. I absolutely have nothing but good things to say about Boardwalk Ferrari and their associates!

tlcrisman

Aug 5, 2014

Lindsey was very organized and followed up on all her commitments during the process of our purchase of a Ferrari California. She made the experience very pleasant and went out of her way to ensure we were completely satisfied and were personally familiar with all the service people at Boardwalk that we may be dealing with in the future. I highly recommend the entire Boardwalk team.Thomas & Tina

brpear0801

Aug 4, 2014

Lindsey Redfern is an amazing Salesperson. She provided the very best service and top of the line in every facet of the sales process. No one compare as it relates to Sales at a dealership that I've ever dealt with in the 15 cars I've purchased. She is simply the best.

SuperMagnetMan

Jul 17, 2014

I am from Alabama and I have spent the last 24 years enjoying wonderful customer service at a Lexus dealership and had established that as a high standard of excellence. Lindsey Redfern and Boardwalk Ferrari have introduced me to an entirely new standard of excellence. My new Ferrari California is a whole new level for me and Boardwalk Ferrari has proven to be not just be able to meet expectations but to introduce me to something I had never imagined. The process was almost effortless and thorough. My credit union loan officer was totally blown away with experience in working with Lynley Kees and how easy she made it for him - even from 650 miles away.:) My contact with service dept to handle clear coating and radar detector was equally amazing. I recommend them just to experience what this level of customer appreciation is like for yourself. Brian Benjamin has done a great job of assembling this team and giving his people the chance to be awesome.Thank YOU Boardwalk FerrariGeorge Mizzell

drodenjohnson

Jun 5, 2014

I had been searching for a particular model Ferrari for several months, and when I found it at Boardwalk Ferrari Lindsey and team made the purchase very easy. I live in Austin and they arranged to have the car delivered to me the following week saving me the trials of I35 in my new Ferrari. I would recommend them to anyone looking to purchase a new or used Ferrari.Dustin

jspiontek

May 22, 2014

I purchased a 2014 Ghibli Q4 from Boardwalk Maserati without having to step foot inside the dealership, let alone the state of Texas. The service I received was first rate. All questions and concerns were answered in a timely manner. The price was fair and the dealer was able to arrange the payment of my local state taxes, licensing fees and even shipped the car to my home. I will definitely contact this dealer when I am ready to purchase another car.

jerrybob

May 6, 2014

My wife Shelli and I flew from Midland to Dallas to look at a Maserati SQ4. We had been interested in a 2014 with low mileage but Lindsey convinced us to consider a new 2014. The entire trip, from transportation at Love Field to the dealership, to the test drive, to the closing process on our new QS4 was awesome. It's the most fun we have ever had spending that much money! Lindsey was professional and knowledgeable but was also a lot of fun. The entire process was effortless and we love our new car.

Carnuts

May 3, 2014

Brian, Lindsey & Steve were all very professional and helpful with my purchase. They all shared their expertise with me. Our conversations enabled me to feel very comfortable buying a car from Boardwalk. Brian shared with me the benefits of buying from the dealership and the client relationship that he helps create. Lindsey spent a lot of time answering my questions and showing me the different cars that were available. She also did a great job of listening to my wants etc.. Steve was a very honest about the servicing needs of the car and about how to maintain the car. All three of these Boardwalk employees made my decision to buy from Boardwalk very easy. I will definitely recommend my friends and family to Boardwalk.

porsche962

May 2, 2014

Thank you Lindsey and Brian for helping me purchase my first Ferrari. I am glad I was able to meet you guys. It is always scary walking into a new place with the intent to buy a car but you guys made me feel very welcome. I felt like I was at home throughout the whole process. I am really looking forward to a long relationship with Boardwalk Ferrari and Maserati of Plano as well as Ferrari. - Juan

CapnHowie

May 1, 2014

I purchased/leased a new vehicle from Phil. I couldn't be more satisfied. He took the time to answer all my questions, knew the product and called back - took care of details all without prompting or hassles. The negotiations were professional and after shopping extensively, he earned my business.In my book, Phil is a grand slam, home run!

Sharonromo

Apr 4, 2014

Lindsey was great to work with, took longer than expected for car to arrive but that was out of Lindsey hands:) Thanks Lindsey love car....

tinker10

Apr 3, 2014

I have been shopping for this car for 6 months and looked at several cars and dealers from New York to Texas and I have to say that I am glad that I went through Boardwalk. This was the easiest process I have every experienced buying a car. I started by asking question online and eventually spoke to Lindsey on the phone and told her what I wanted and how much I was willing to spend. Lindsey called me back within an hour with the deal I was looking for. I would recommend this dealer and Lindsey to anyone who is looking for a great deal and a world class experience.

jchemmal

Mar 26, 2014

Lindsey Redfern's help and guidance made the process very easy and stress free. She is a true asset to Ferrari of Plano. I look forward to a long relationship with her and Ferrari

jmroach

Mar 20, 2014

Excellent - have now had two service visits and they are great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas

Bernie76012

Mar 18, 2014

Ken, I just want to say Thank You for your great support during the purchasing process of my 2012 Cali. I have purchased many cars in the past and this is the first time I'm actually sending a Thank You note to my Sales Consultant. You were truly very helpful with any question I came up with. Please send me a quick note when you have the tags so I can stop by to say hello. Thank you again and best regards,Bernhard

becker1312

Mar 18, 2014

Everything you would expect from a Ferrari dealership. Ken Murphy was super helpful and made buying this my Ferrari 458 incredibly easy and simple.Every tiny detail I needed was met and this was one of the easiest purchases I have ever made. The car is in wonderful condition and I am extremely satisfied.Thanks for the great experience!

6801

Mar 18, 2014

Lindsey made my Maserati buying experience a joy !! She is extremely knowledgeable and has a wonderful personality. David was very easy to work with and made the process simplistic. I have been extremely impressed with the follow up after the sell from all areas.Great People... Great Communication... Great Cars = Wonderful Experience !!

mkascsak

Mar 11, 2014

Lindsey made my car buying experience seamless and stress free. I was extremely impressed with the service level and the continued follow up after the sell.

BetBat1945

Mar 9, 2014

Lindsey was very helpful and knowledgeable. She answered all my questions and I had many. In addition, she really explained every aspect of the car on the test drive and in the showroom. It made me feel very comfortable with my decision to buy a Ferrari 458 Spyder.

barrykitt

Mar 7, 2014

This is the 3rd Maserati I have bought form this dealership and I would recommend them to anyone. The showroom is beautiful, the service is done right the first time, the people are kind and considerate. **** from me.thanks

tsp1514

Feb 14, 2014

We were very pleased with the service and attention we were given on the purchase of our Ferrari. Lindsey was very helpful and responsive to all our questions and made the buying experience very enjoyable. Would definitely return to purchase another vehicle.

Rvannuccini

Jan 27, 2014

Enjoyed the process and Lindsey's responsiveness. Met Larry and David and they were great too. Very at ease making the purchase. A great experience.

jaegz

Jan 7, 2014

I recently purchased a 2011 Ferrari California from Lindsey Redfern of Boardwalk Ferrari in Plano TX. I had an extremity positive experience! Ms. Redfern advocated with her manager for me and we ultimately made a fair deal for both parties.. Since I'm not from Dallas she helped make arrangements to have the car delivered to me and has continued to be very helpful in familiarizing me with the car. She made sure the car was properly detailed before leaving the dealership and included two new key chains. I would, without qualification recommend her in particular, and the dealership in general !!!!!

jwjoycej

Jan 7, 2014

My survey is based on my new car purchase experience. I gave this dealership a 5 because of Lindsey Redfern. David was helpful with the financing and very easy to work with but we did not interact with him that much honestly. Lindsey is the top sales professional I have worked with in my years of purchasing new cars (Ferrari, Maserati, Jaguar, Lexus, Oldsmobile, Chevrolet, Nissan, Infinity, Toyota, Audi). She stood out because I felt like she was on our side in trying to find something which would work without being high pressure. She was honest and gave us her full attention. She had no issues with multiple test drives or follow up questions. She wanted to gain our trust and make sure we were comfortable with our decision. Lindsey is extremely knowledgeable about the cars. Whatever we asked, she either knew in detail or if she did not know she researched it to ensure she gave us the right information. She did not try and hide anything and gave us the pros and cons. If I was looking for another new car, I would want to purchase it from Lindsey. I also want to mention Larry Neighbors in service. Over the years I have come to trust Larry as he has helped service my Ferrari, and I asked him his honest view on the required maintenance for the Maserati. His confidence in the car was definitely a factor in my decision to buy. Boardwalk has a great team of individuals and has been great to work with through now two car purchases.

kyrocks

Dec 6, 2013

I enjoyed my experience with all the people at Boardwalk Ferrari. Lindsey made the buying experience very easy and knew exactly what I wanted in a vehicle. She answered all questions honestly and promptly. Steve in service answered all my questions regarding the used 458 I wanted to purchase and gave me confidence when making my final decision. Enver made the purchasing process easy and I look forward to my future new Ferraris as well! Overall, great team and great dealership atmosphere.

MM3.9GT3

Dec 5, 2013

Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a kit he had with him, and told me to bring my kit to him the next day. The first year service on my 458 was performed flawlessly.

asaselzer

Dec 4, 2013

I am a Lexus owner and use to dealing with great people. My dealing with Lindsey Redfern was SUPERIOR! She is very knowlegeable about automobiles.She will do a superior job handling the purchase of your vehicle. I am so sure that I am listing my name and address.Dr. Dale SelzerP.O. Box 61171San Angelo, TX 76906

kenm301

Dec 3, 2013

Lindsay was Great to work with. She responded very quickly and did everything she said she would. My daughter picked up the car in Dallas, Lindsay went over everything in the car and worked with Jackie until she was comfortable. I would recommend Lindsay to anyone in the market for a Maserati!

BrettLevay

Nov 15, 2013

Was in for a simple brake pad swap and couldn't have asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay was very comfortable.

Tom cearley

Nov 12, 2013

On all fronts, a great car buying experience. Everybody was awesome. I will definitely refer these guys to friends. I will buy from them again someday.

kristinawhite3

Oct 17, 2013

My husband and I have searched the whole country looking for the particular car we wanted. Luckily, we found that car at Boardwalk Maserati of Plano. Working with Lindsey Redfern made our drive from New York State stress free. She is a great salesperson and I'm glad we had the privilege of working with her. Although I didn't physically make it down to Texas with my husband to finalize the deal with her, I am still hoping that someday in the future I will find another dream car at Boardwalk Maserati that she can help me with! Thanks again Lindsey! :o)

Farjad

Oct 10, 2013

Steve is a true professional. He has a vast knowledge about cars and more specifically sport/exotic cars. He is courteous and pleasant to work with. Boardwalk is fortunate to have Steve as their service director.

vsederburg

Oct 10, 2013

Steve is the only person I trust with my car. I've taken vehicles to him for years at various locations and everything he does from start to finish is professional, honest, courteous, and first rate in every way. You definitely get the feeling he genuinely cares about every person he works with and he treats your vehicle the way you would want it treated. Working with Steve turns the somewhat mundane process of auto-service into a first-class experience and it is very much appreciated.

JTrester

Sep 11, 2013

I have been purchasing Maserati's from Boardwalk for the last 11 plus years. Larry always is extremely professional and keeps me updated on my service. Enver is always a delight and not high pressure. Over the years, as I come into the dealership, I feel he is more a friend than salesman. Always informative. Lindsay - what can I say - Outstanding and one of the funnest times every buying a car. Follow-up after the sale has been sincere and very friendly. She worked her majic in getting me a price for both the new and trade-in that was fantastic.

drroddy

Sep 10, 2013

In the past 5 years I have purchased from the dealers; Infiniti G35, BMW M6, Porsche C4s, and most recently a Maserati GT. Without reservations, Boardwalk of Plano is HANDS DOWN the most professional, down-to-earth, customer focused dealership I have ever visited. Unbelieveably, via the internet, Lindsey provided me a very fair trade-in quote and outstanding new car price which Boardwalk stood by without reservations. The physical plant and service department are equally impressive. Crazy as this sounds, everyone at the dealership made me feel like I was being welcomed into a family. I fully expect to stay at Boardwalk, buying great car after great car until they take my license away. No buyers remorse for me!

jwolesko

Aug 22, 2013

Outstanding experience! Lindsey and the rest of the staff went the extra mile to ensure that we got the vehicle we wanted at a great price. She also ensured the certification was completed in a timely fashion and followed up with us after delivery, maintenance record transfer, and registration. After introducing us to the service staff and making us feel incredibly comfortable during this sizable decision, we have established a great relationship and not just bought a car. Thanks Lindsey!

maheshsadar

Aug 20, 2013

As a first time Ferrari buyer, Lindsey Redfern and the rest of the team at Boardwalk Ferrari in Plano made it the most enjoyable automobile buying experience in my life. They answered all my questions (and I had more than the average person due to the fact this was my first Ferrari) and made the overall experience one I will remember forever. I highly recommend anyone that is interested in buying a Ferrari or Maserati that they contact Lindsey at Boardwalk in Plano. I cannot express my thanks for their level of professionalism and help in the purchase of my first of many Ferrari's in my life. The team at Boardwalk in Plano went above and beyond on every level and I hope anyone in the market for a Ferrari can experience this for themselves! Sincerely,Mahesh Sadarangani

lmcd33

Aug 4, 2013

lindsey was OUTSTANDING...i walked into the dealership expecting the "run around" being a women in an exotic car dealership.......lindsey literally ran up to shake my hand. the experience was very professional and she went above and beyond to sell me a ferrari.

bchalkin

Jul 24, 2013

Nathan and the entire Boardwalk staff that I have dealt with are consummate professionals. They are easily accessible and are responsive. They go out of their way to treat clients exceptionally well. I have recommended my friends who have also purchases cars from Boadwalk.

colinxuereb

Jul 23, 2013

The best place to go in the North Texas area for a new or used Maserati by far. They are experts in these high end vehicles and are very helpful. Lindsey even helped with insuring my new car. Larry was very helpful and made certain that everything on the car was perfect. By far the best dealership around.

rockycherry

Jul 23, 2013

A routine service on my Maserati turned out to be a stroll around the dealership looking at the new cars. Lindsey was fast to say hello and help me out with any questions I had, even though I was just kicking tires and wasting time. Lucky for me, I was at the right place at the right time and ended up walking away with my first Ferrari. She was very knowledgeable with Ferrari's performance, models, pricing, value, and ROI(return on Investment(Fun!!)). I was very pleased with the overall experience.

ReviewerVR

Jul 2, 2013

I used Boardwalk Ferrari for annual maintenance, and contacted the Service Director Steve Fordham directly. He took care of every detail and made the experience as quick and easy as possible. Steve and the service team are honest, work quickly and take care of their clients. I would highly recommend Boardwalk Ferrari for service.

Ambbpb4

Jun 29, 2013

We just purchased our fifth car from Boardwalk Ferrari with Ken Murphy. During a trip to Las Vegas, we had our first opportunity to see the 458 Spider in person. Ken had been great at finding exactly what we wanted on previous purchases so we called him with a request for color preferences. In less than 2 weeks he found the perfect car and it was delivered with zero headache. Everyone at Boardwalk has been fantastic, even finance and service! We live in Little Rock and have only made a few trips to the dealership in Dallas. Every car purchased from Boardwalk has been flawless on delivery. We have enough trust in Ken to buy cars of this price over the phone and have been completely satisfied!!

smayya

Jun 25, 2013

I just wanted to drop a quick like to thank the service department at Boardwalk. I had the backseat access knob on my seat break on my 2012 Maserati Granturismo. I had purchased the car from park place, hence, despite having had some issues with them during the purchase process, I reluctantly called them and inquired about my part. I was rudely informed that it was not part of warranty and I had to pay $95 for the small plastic part even after I had mentioned that I had bought the car from them less than a year ago. I was going to be in the area of Boardwalk Maserati and hence called and asked if I could just buy the part from them. They were extremely friendly and replaced the part in 10 minutes and informed me that it would be covered under warranty. I understand that there is an inherent high cost of ownership for an exotic car and I'm certainly not complaining about the $95 which I was fully willing to pay If I had to, I was extremely impressed by the friendliness and the courtesy of the service staff at Boardwalk. I will definitely be going there for my next car and without a doubt recommending them to anybody I know that's in the market for an exotic.

brandonpburns

Jun 19, 2013

I was referred to Boardwalk by a coworker (fellow Audi enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. After clearly explaining everything, he scheduled my appointment for me, with only a day's notice. Then, because of a scheduling conflict on my side, I had to reschedule. Steve couldn't have been more flexible and accommodating for my schedule. When I arrived - I was in and out in quickly, with only a quick review of the work being performed. They kept me informed of progress and completed the work in the estimated time frame. When I picked up the vehicle, it was detailed and ready to go. Steve reviewed the work with me, making sure I was satisfied, even detailing tiny details that I wouldn't have expect most shops to even notice, much less review with the customer.Summary: Extremely satisfied! Will be back for any and all work needed on my S5!Thank you Steve & Boardwalk

Danielkanu

Jun 19, 2013

Lindsey is a knowledgable and pleasant sales person. It's fair to say that her perseverance was the reason we purchased the car. I would recommend her to friends.

SpeedRacer88

Jun 12, 2013

Lindsey Redfern helped me look at several Ferrari's and we had a Blast talking Cars. We took numerous Test Drives until I decided on the Model I wanted. Her knowledge of Ferraris and anything Fast & Italian is very impressive. She Races Ducati Motorcycles and in my Opinion is exactly who should be selling Ferraris. She is also the first person to ever Sell me two Ferraris in one Month! She warned me not to Drive the 458 Italia, but I did and you can guess what happened.Great Job Lindsey!

schorn2

Jun 7, 2013

I've been doing business with Steve Fordham for many years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have serviced both cars for the last 18 months and the experience has always been top notch. Steve is a class act and he delivers the ULTIMATE CUSTOMER SERVICE EXPERIENCE. I highly recommend this dealership and Steve Fordham.

KTA1M

Jun 3, 2013

This is my first visit to Boardwalk and overall it has been a great experience. I have worked with Steve Fordham in the past at another business and when I needed to get a track alignment, I asked him if he could assist. I was a little apprehensive to take my BMW 1M to a Ferrarri dealership, not because I felt they wouldn't know how to work on it, but more so because it was not a Ferarri. Steve made me feel welcome from my first email and upon arrival took the time to give me a tour of the facility. He took the time to gather all the info he could about what I expected and wanted to achieve from the alignment. I only had a few specifics and then told them to use their judgement on what else would be needed to make the car perform better. I noticed a much better handling car even on the drive home. The ultimate test will be this weekend at COTA. I may not be able to afford a Ferrari, but no one treated me as if I couldn't. Top notch service and hospitality. Give them a shot with your non-Ferrari. You won't be disappointed.

samlammd

May 11, 2013

I knew I was dealing with an amazing sales rep when Lindsey promptly responded to my email with a detailed point-by-point answer to all of my queries, which she did several times even going to the right person in the dealership to get the right answers. she was always friendly and responsive to all of my queries even asking me to ask her more questions to make sure that i was satisfied all the way through. i would highly recommend her if you are going to Boardwalk since she does not have the typical arrogance of some ferrari salesman. of course, you still have to buy a pre-owned one first to get a chance at buying a new one but that ritual will be explained to you if you don't know it already. she is amazing and she is the only salesperson you should go to for a ferrari in the dallas area!

samlammd

May 11, 2013

I knew I was dealing with an amazing sales rep when Lindsey promptly responded to my email with a detailed point-by-point answer to all of my queries, which she did several times even going to the right person in the dealership to get the right answers. she was always friendly and responsive to all of my queries even asking me to ask her more questions to make sure that i was satisfied all the way through. i would highly recommend her if you are going to Boardwalk since she does not have the typical arrogance of some ferrari salesman. of course, you still have to buy a pre-owned one first to get a chance at buying a new one but that ritual will be explained to you if you don't know it already. she is amazing and she is the only salesperson you should go to for a ferrari in the dallas area!

wilfridorc

May 8, 2013

Extremely easy to schedule appointment. Guys coordinated with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notch service from Steve and everybody at Ferrari / Maserati. To this date, I cannot find anything bad to say about dealership or employees there. Excellent customer activities. Will be taking other cars for service as well.

wilfridorc

May 7, 2013

Extremely easy to schedule appointment. Guys coordinated with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notch service from Steve and everybody at Ferrari / Maserati. To this date, I cannot find anything bad to say about dealership or employees there. Excellent customer activities. Will be taking other cars for service as well.

dannyn

May 6, 2013

Ken was very informative and helpful throughout the process, gave me great advice and more importantly after the sale, feel very satisfied with my purchase.

Mlott91

May 3, 2013

I had a problem with the new Maserati purchased from this dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer.

Porsche

May 3, 2013

This was the best car buying experience that I have had.

Mlabat

May 2, 2013

I rated my experience at boardwalk Ferrari as a 5 across the board because of the level of customer service that I received from Lindsey from the start of my inquiry to the day after my purchase when she called to make sure that everything was going well. There were no games or back and forth. Just top notch customer service. This is the kind of experience that would make me want to purchase from this dealership again.

mnicholas

May 2, 2013

I set up an appointment to meet with Lindsey to learn more about the different Ferrari models. Lindsey asked questions about they type of driving I do and made a recommendation on which Ferrari would best suit me. I appreciate the time spent getting to know my needs. Lindsey is very knowledgable.

Car lover

May 2, 2013

I set up an appointment to meet with Lindsey to learn more about the different Ferrari models. Lindsey asked questions about they type of driving I do and made a recommendation on which Ferrari would best suit me. I appreciate the time spent getting to know my needs. Lindsey is very knowledgable.

ccarrington

Apr 24, 2013

I recently purchased my first Ferrari (a California) and Nathan Dunning helped me throughout the entire process. He was both patient and provided great advice. Best of all, I've been to the track with my car courtesy of Nathan! I highly recommend Nathan and the rest of the team at Boardwalk Ferrari.

shazeb619

Apr 19, 2013

From the moment I walked into the dealership I was amazed at how friendly everybody was. Lindsey is very knowledgeable about the cars and a pleasure to deal with. The best thing was that her and Enver got me into a brand new Ferrari in just one month! Brian walked through all the financing options and will get your paperwork done faster than any dealership I have ever been to. I had a great experience purchasing my first Ferrari and intend to come back as many times as I can!

shazeb619

Apr 19, 2013

From the moment I walked into the dealership I was amazed at how friendly everybody was. Lindsey is very knowledgeable about the cars and a pleasure to deal with. The best thing was that her and Enver got me into a brand new Ferrari in just one month! Brian walked through all the financing options and will get your paperwork done faster than any dealership I have ever been to. I had a great experience purchasing my first Ferrari and intend to come back as many times as I can!

Dnmetzger

Apr 18, 2013

The staff was very friendly,helpful and knowledgable.All were eager to provide outstanding customer service.Follow up communication was enlisted to ensure I was pleased with every aspect of my buying experience.

cstegall118

Apr 4, 2013

The recent sales experience I had at Boardwalk Ferrari was my second and actually surpassed the excellence that I had experienced on my first. From sales to financing to service this dealership surpasses any other that I have done business with. My salesman is very knowledgable and friendly and my finance manager is exactly the same. I am always taken care of professionally in the service department and cannot say enough about how well they know what to do and how to do it. These folks are the best.

gajaryga

Mar 22, 2013

What a pleasurable experience to purchase a super car from a superior dealership and staff. From the very first impression to introduction to Ken Murphy I was quite aware of his professionalism and abilities in facilitating the purchase of my F430. Very patient and temperate in explaining to me the nuances of a Ferrari. Brain facilitated the documents flawlessly , and Steven from service assured me they are always available. I have enthusiastically discussed these gentleman with neighbors and colleagues and have referred them to Boardwalk as well.On the first drive home from the dealership I lost count and track of the other vehicles and their occupants smiling, giving thumbs up and snapping cell phone pictures. The pizza joint we frequent has a drive through window, all the wait staff and cooks faces were crammed into that window as we parked. A neighbor came running out of his home as I rounded a corner with his arms flying high above his head yelling for me to stop.WOW !I'll return to Boardwalk and their talented staff for further vehicle purchases, for now and into the distant future, Ferrari F430 has made me feel like a Rock Star ! G.A.Jaryga

congley

Mar 20, 2013

I am a first time customer of the dealership. I purchased a new Maserati Grand Tourismo Convertible and was very pleased with my experiance. My sales representative, Lindsey, was great throughout the process from my first visit to the day of my purchase. She also did a super job during my orientation to my new Maserati. Brian was very helpful and was easy to communicate with. Both Lindsey and Brian acknowledge me when I am in the dealership just getting my car washed. It makes you feel like you are are more than just some customer and that the dealership cares about you more than just the sale. This was never more evident than an event that occurred just after purchasing my car. Two days after I picked up my car some one chipped the paint in a parking lot. Larry from service took a look at it and took personal charge of the situation to get me a fix at no charge. I was very impressed when I originally came to the dealership and even more iimpressed since my purchase.These are good folks to work with. I highly recommend the delaership and their outstanding personnel.Craig O.

Rag Top Guy

Mar 20, 2013

I am a first time customer of the dealership. I purchased a new Maserati Grand Tourismo Convertible and was very pleased with my experiance. My sales representative, Lindsey, was great throughout the process from my first visit to the day of my purchase. She also did a super job during my orientation to my new Maserati. Brian was very helpful and was easy to communicate with. Both Lindsey and Brian acknowledge me when I am in the dealership just getting my car washed. It makes you feel like you are are more than just some customer and that the dealership cares about you more than just the sale. This was never more evident than an event that occurred just after purchasing my car. Two days after I picked up my car some one chipped the paint in a parking lot. Larry from service took a look at it and took personal charge of the situation to get me a fix at no charge. I was very impressed when I originally came to the dealership and even more iimpressed since my purchase. These are good folks to work with. I highly recommend the delaership and their outstanding personnel. Craig O.

sphoughton

Mar 1, 2013

I could not be more pleased. I purchased a 2012 California. What an amazing car! My initial experience with Boardwalk has been excellent.......they seem to be as good as the cars they sell. I highly recommend!

sphou

Mar 1, 2013

I could not be more pleased. I purchased a 2012 California. What an amazing car! My initial experience with Boardwalk has been excellent.......they seem to be as good as the cars they sell. I highly recommend!

jdgates

Feb 28, 2013

Steve Fordham as always, exceeds expectations. He has taken care of service for my car on two visits to Boardwalk Ferrari Maserati. He is professional, courteous, prompt, listens and most importantly, hears what I am there for. On both visits I asked for several things to be taken care of and each time everything was handled the way I expected it to be. He's also up front about what is and what isn't a problem. If I thought something might be wrong, he would tell me when I had nothing to worry about. This as much as anything will make me a return customer.

Abby81

Feb 28, 2013

Have been searching for "THE" car for quite some time. I admit I am not the easiest customer to please, had a specific color combination (Ferrari Red over Tan) and I have to say that the folks at Boardwalk Ferrari have far exceeded my expectations! Specifically worked with Nathan Dunning in sales department nearly exclusively, but was always greeted with a smile by the rest of the staff. I highly recommend Boardwalk Ferrari.

enzoferrari

Feb 28, 2013

Steve and Larry do a great job with my Ferrari. I will continue to take my car to them for service. I like how fast I can get in and out. Thank you guys.

nwadriver

Jan 26, 2013

Lindsey and Brian made the experience of purchasing a car easy and efficient. Most of all, living over 6 hours away, I have no concerns in the future buying a car from Boardwalk sight unseen. They are honest and straight forward professionals that are accommodating to answer all your questions.

BPushaw

Jan 23, 2013

I'm new to Ferraris and the dealership. My introduction to Ferraris, through Lyndsey, has been wonderful, which is what 'sealed the deal.' I was looking at various other cars but the final decision ending up being a no brainer; nice, easy squeezy.

bobbarnard

Jan 22, 2013

It's real simple, being associated with the entire crew at Boardwalk Ferrari was, and continues to be, a most pleasant, enjoyable, rewarding and uncomplicated experience, as I purchaed a new 458 Italia! The only thing more pleasant and rewarding, and not to diminish the professionalism exhibited by everyone at Boardwalk, is driving this incredible automobile! Special appreciation to Ken Murphy . . . a true gentlemen, Ferrari aficionado, and an all-around good guy who is extraordinarily knowledgeable, unselfish with that knowledge, customer focused, dutifully concerned and greatfully thoughtful! Also, hat's off to Larry Neighbors, the ultimate Service Advisor, whose diagnostic abilities, advice and customer attention and respect is beyond reproach. High expectations; no disappointments with this bunch! Thanks and loud pedals to all!

Alannix

Jan 22, 2013

The experience was great! Of 8 ferraris, 6 have come from boardwalk! Ken was especially accommodating. He was always readily available when I had a question, and kept me posted as the building and delivery as the car progressed. Enver was helpful on several occasions as I dropped by to discuss choices. Larry has always given me prompt attention when I have had a question or concern. Brian helped me cruise through the paperwork to make the experience pleasant. In addition to Ferrari being a great car, the entire experience at Boardwalk was superb!

Rennmoose

Jan 22, 2013

It's real simple, being associated with the entire crew at Boardwalk Ferrari was, and continues to be, a most pleasant, enjoyable, rewarding and uncomplicated experience, as I purchaed a new 458 Italia! The only thing more pleasant and rewarding, and not to diminish the professionalism exhibited by everyone at Boardwalk, is driving this incredible automobile!

FerrariMaser

Dec 22, 2012

Often, there is misconception that getting a pre-owned car from a dealership does not yield the best savings! In my case, I purposely looked for a used Ferrari at this dealership because of what they had to offer...Value, integrity and trust! Although I am in Northern California, I never felt that distance was an issue. In fact, I had more assurances primarily because it was a Ferrari Dealership! This is the BEST buying experience I have ever had!

FerrariMaser

Dec 21, 2012

Often, there is misconception that getting a used car from a dealership does not yield the best savings!In my case, I purposely looked for a used Ferrari at this dealership because of what they had to offer...Value, integrity and trust!Although I am in Northern California, I never felt that distance was an issue. In fact, I had more assurances primarily because it was a Ferrari Dealership!This is the BEST buying experience I have ever had!

seekay90

Dec 8, 2012

Purchased a 08 maserati GT from out of state. Lindsey was really helpful and easy to work with, provided very detail information about the car. Also prepared a full service history. Shipping was fast and accurate, will return for future purchase !

CKKKKK

Dec 8, 2012

Purchased a 08 maserati GT from out of state. Lindsey was really helpful and easy to work with, provided very detail information about the car. Also prepared a full service history. Shipping was fast and accurate, will return for future purchase !

tombo62

Dec 7, 2012

Great service on an unbelievable car!! It was wonderful buying experience! Highly reccomended Lindsey! It was definitely worth the trip to do business with a great dealer!!

Tallrider

Nov 30, 2012

Acquiring the 2010 California is my third car from Boadwalk Ferrari, I also purchased four Porsches from Boardwalk Porsche over the past 13 years. Great group of individuals to work with.

Tallrider

Nov 28, 2012

I recently acquired my seventh auto from Boardwalk Auto Group, a 2010 California. The team are top notch individuals, and very easy to work with. I appreciate the fairness and professionalism they provide during the entire process. I have watched Boardwalk excel in all areas over the past 13 years of doing business with their team. They truly strive for excellence across the board.

Bokke

Nov 27, 2012

Steve and his team installed some aftermarket mods on my car and did a phenomenal job. As always, Steve was a pleasure to work with - giving updates and let me know when my car would be done. I would highly recommend them!!

Dbasden

Nov 27, 2012

Lindsay was a real pleasure to work with throughout the entire process! She kept me very informed and followed through on all of her commitments.

robert

Nov 21, 2012

I purchased a Maserati in Feb. and had great experience with Lindsey as my salesperson, she has allot of knowledge about the car and it's performance. I was quite happy with the Maserati and would recommend it to anyone who wants a daily driver that has allot of power ready to be released. Seven months later I went to Boardwalk Plano Ferrari Maserati to test drive the California, it was also a pleasant experience, and I went back again and test drove the Italia, and decided to switch to the Italia. In both test drives of the California and the Italia, Lindsey was very knowledgeable of the details and encouraged me to test the car for what it would do, it was a driving experience. I am very happy to be owner of a 2012 Ferrari Italia car. I would recommend to everyone chk out the dealership, they were all so friendly.RM

hfilmco

Oct 30, 2012

I had a terrific experience with Boardwalk...on and after my second visit after we called about the California we found on EBay. Originally, late one Saturday afternoon, my partner and I walked into Boardwalk and saw a red California on the showroom floor. We oohed and aaaahed about it, opened the door, got in, sat in it. I was in love! But it was a convertible. I didn't want a soft cloth top car. After a while Nathan came out, introduced himself and showed us that the top went up and was also a coupe. I was thrilled, especially after I was going to buy a SLS AMG but couldn't reach the gullwing doors to close. He showed us what the various buttons meant on the dash and console. I asked what the PS button was for...Nathan said "It's complicated...you'll never use it." I had a check in my purse and would have bought the California on the spot. But Nathan told us it was sold. We asked if he had any others available. He said it takes about 8 months to get a new one, but that he could find us one for probably less without as many bells and whistles which we would never notice (like the bench in the back seat or perhaps the Handling Speciale Package?). We left and immediately looked online Saturday night. Curiously, we found one at Boardwalk for sale. We were shocked that Nathan had not mentioned the car, especially since it was almost exactly like the one on the showroom floor AND with less bells and whistles. I assumed that Nathan would call me first thing Monday morning to tell me about the car that was on EBay (and maybe forgot about?). Instead, we finally called just before noon about the car on EBay and spoke with Lindsey. Lindsey explained that the car was at Bent Tree CC on display but would be back on Tuesday. We drove out Tuesday afternoon and she had the car out front ready for a ride. When I got in the car, she explained quickly and efficiently how it all worked and let me go. It fit me perfectly. I asked Lindsey about the PS button. She said "Oh my gosh, it's awesome! It's like a launcher, but you'll have to try it in a giant empty parking lot first to get the hang of it." She explained how it worked and what it was for without a hint that it would be too much for me to handle or that it was something that I would never use. Quite frankly it made me angry that the previous salesman assumed that it would just be too complicated for me to understand. I did eventually get an email from Nathan late Monday afternoon...but we had already spoken to Lindsey about the EBay California and felt that since she was the one that knew about the car, she should be the one that we worked with. She was of the ultimate professionalism and seemed almost more excited that I was getting this fabulous car than I was! Lindsey bent over backwards to make sure that I completely understood every aspect of the Ferrari that I was prepared to absorb. She offered to set up my iPod download, to have my new ride washed whenever I was around the area, future tutorials, and made us feel that we were welcome at any time. I love my new car and wouldn't have found it here in Dallas if I hadn't gone on EBay!!! I would underline that last sentence if I could.Sincerely,Kelli Herd

derekstephens

Oct 24, 2012

I honestly don't know where to start on the customer experience from Boardwalk and their staff. Having over 20 years of experience purchasing cars there is not even a single experience that compares to working with the Boardwalk team. This is my second vehicle from Boardwalk Ferrari/Maserati, and 3rd from Boardwalk (Porsche), and can't imagine going to another dealership. Lindsey is extremely knowledgable on all factors in relation to the different models, competitive strengths and weaknesses, performance and helps the buyer look at all variables associated with the decision, in the most professional manner. She follows up on questions timely, both pre-purchase and post to confirm all is going well. Absolutely the best sales person I have worked with over the years.Brian has to be the most professional finance manager I have ever worked with, helping balance options and always has the client's interest as the priority. While I had other options for financing, but I was willing to pay a premium given his personal care and followup. What a great asset to the boardwalk team.I would also call out the great advise and support from Enver on the trade-in and purchasing process, the experience would not have been as great without his support and involvement. And I should also mention the great service and parts team, always a pleasure to work with on the Ferrari, making me feel as if the dealership was a home for both myself, and my son Kade. Special thanks to Larry, Randy, Memo, and Chris. As an executive at IBM (with a role on driving our customer experience strategies), and also in public office, we don't by practice give recommendations, and given personal time constraints I don't do surveys, but feel obligated to make an exception so others give Boardwalk the opportunity to earn their business. I put my personal name on this recommendation, and a "5" rating doesn't do justice on the customer experience. I feel honored and truly appreciate the opportunity to be part of the boardwalk family of customers.

Derek Stephens

Oct 24, 2012

I honestly don't know where to start on the customer experience from Boardwalk and their staff. Having over 20 years of experience purchasing cars there is not even a single experience that compares to working with the Boardwalk team. This is my second vehicle from Boardwalk Ferrari/Maserati, and 3rd from Boardwalk (Porsche), and can't imagine going to another dealership. Lindsey is extremely knowledgable on all factors in relation to the different models, competitive strengths and weaknesses, performance and helps the buyer look at all variables associated with the decision, in the most professional manner. She follows up on questions timely, both pre-purchase and post to confirm all is going well. Absolutely the best sales person I have worked with over the years. Brian has to be the most professional finance manager I have ever worked with, helping balance options and always has the client's interest as the priority. While I had other options for financing, but I was willing to pay a premium given his personal care and followup. What a great asset to the boardwalk team. I would also call out the great advise and support from Enver on the trade-in and purchasing process, the experience would not have been as great without his support and involvement. And I should also mention the great service and parts team, always a pleasure to work with on the Ferrari, making me feel as if the dealership was a home for both myself, and my son Kade. Special thanks to Larry, Randy, Memo, and Chris. As an executive at IBM (with a role on driving our customer experience strategies), and also in public office, we don't by practice give recommendations, and given personal time constraints I don't do surveys, but feel obligated to make an exception so others give Boardwalk the opportunity to earn their business. I put my personal name on this recommendation, and a "5" rating doesn't do justice on the customer experience. I feel honored and truly appreciate the opportunity to be part of the boardwalk family of customers.

danamark13

Oct 3, 2012

Lindsey is a top notch sales person and knows her cars. Enver is very helpful with all aspects of the transaction and I consider both of them my friends.

Joeokane

Oct 3, 2012

The entire process was smooth, reasonable, and complete. The devil is in the detail and all of the details were addressed. If you know the car you want, let Lindsey describe the advantages of buying through Broadway. I am delighted with the prompt and accurate follow up information since I have purchased the car....

utalum

Oct 2, 2012

I have purchased several cars from Nathan Dunning. He is always professional, reliable and extremely respectful of my busy schedule. I look forward to working with Nathan again as I plan to buy as many cars from him as possible! He truly makes the buying experience pleasant. Thank you, Nathan!

mike s.

Oct 1, 2012

I have purchased many vehicles, including 4 from Boardwalk Ferrari Maserati, and I can say that this dealership has always made it a very easy and enjoyable experience. They take the time to listen and help. This is easily one of the best dealerships that I have ever worked with. Lindsey was fantastic to work with, as were Enver and Brian.I recently traded in my 360 for a pre-owned California. When I told Lindsey and Enver that I was considering this, they took the time to see what I was looking for, and to go over all of the options with me. They made me a very fair offer on my trade, as well as a very fair sales price offer.After deciding on my new vehicle, the remainder of the transaction went off without a hitch. Everyone took the time to address all of my concerns and make sure I was completely satisfied. Brian took care of all of the financial details for me so that when I arrived, everything was already done. Lindsey took the time to make sure everything was ready with the car and to go over all of the vehicle's specifics with me. She also followed up with me to make sure I had no problems or questions.I would recommend Boardwalk Ferrari and Lindsey to anyone, as I know they will be well taken care of, and I will definitely be buying from them again in the future.

ACCD

Sep 25, 2012

Sometimes making a new car purchase can boil down to pure emotion as well as utility. But emotions may not allow you to make the best purchase. Clouding the process is not knowing all of your options or products available. Our search for a new car lead us to Boardwalk. Our goal became to confirm our emotional side while balancing out the utility needs. Lindsey Redfern greeted us and quickly became our advisor answering both technical and silly questions regarding the Maserati product line up. While I chattered away asking many questions, the entire staff without exception made us feel comfortable, welcome and most importantly, like they absolutely appreciated our visit regardless of our purchasing decision. Lindsey patiently addressed all concerns and helped us through the buying process. While we had many other options other than Boardwalk, it was the atmosphere of a helpful staff. Never once did we feel that this was a transactional sale applied with pressure. It was and is a great relationship that has developed and were looking forward to purchasing another vehicle from Boardwalk. Ferrari ? We love the Maserati so much, we may have get another! Big thanks to everyone, Brian who helped me confirm my decision, Lindsey who patiently put a great deal together and the entire staff thanks againBottom line, GREAT staff, Great service Great place to do business with. Tony & Kelly D

pdhulse

Sep 24, 2012

I was treated as a valuable customer with friendly and courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work.

F550 lover

Sep 24, 2012

I was treated as a valuable customer with friendly and courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work.

jim1846

Sep 21, 2012

Lindsey was wonderful and easy to work with. Because of Lindsey's efficiency, I spent less time and effort buying this Ferrari than any other car I have bought in my life.

x4runner

Sep 3, 2012

I have been a customer of Boardwalk Ferrari-Maserati for almost 5 years and I've always been treated well by all of their employees. My most recent visit was for regularly scheduled maintenance. Steve Fordham scheduled an appointment for me and kept me informed throughout the day of the status of my vehicle. I really appreciate Steve's professionalism! Boardwalk completed the service on the promised schedule and took great care of my car. In the same time frame Ken Murphy assisted me with an inquiry regarding a factory visit. Ken was very helpful and polite. This dealership gets 5 Stars from me for the respect they show their customers. Boardwalk F-M is the only dealership I've ever visited where I didn't feel pressured on anything. That in itself is very unique in the car business. Great job guys!

rberg32

Aug 31, 2012

Took my car in to have service done.. met with Steve, who was very helpful and courteous throughout the entire process. He even called and personally gave me status updates on my car and went above and beyond to make sure everything was handled in a timely manner. I highly recommend Boardwalk and their service department!

chuizer

Aug 29, 2012

Even though I live in Houston, I came up on a Saturday afternoon to see an F430 I was specifically searching for. With Lindsey's knowledge, passion and excitement about speed, performance and Ferrari's, it didn't take much to progress making an offer on the desired car. End result, 5 days later it had gone through the certified inspection program and the purchase was completed. The entire experience from initial contact with Lindsey to driving away in the new car was the most pleasant car purchase I have ever been a part of. Lindsey is very personable, has a clear interest in ensuring the client is completely satisfied with its purchase and she answered all my questions about the car and the engine performance. One can tell that she enjoys her job and does it very well. Further, Lindsey and Brian made sure to work with my schedule for the test drive, final inspection, paperwork and purchase/delivery date and made it easy to complete the process long-distance. I would definitely consider this team for a future purchase and recommend Boardwalk Ferrari to others. Thank you Lindsey and Brian for making the experience an absolute pleasure.

OklahomaT

Aug 28, 2012

Boardwalk Ferrari and Maserati is in a league of its own. The entire experience from initial contact with Lindsey to driving away in the new car was the most pleasant car purchase I have ever been a part of or witnessed.Lindsey is exceptionally personable, professional, and has a great sense of humor. She made sure to work with my schedule for the test drive/purchase date and she answered all of my questions about the car. One can tell that she takes great pride in doing her job well.Brian is an indispensable part of the team. As the Finance Manager, he took the time to put the deal together in the most advantageous way he could for me. Beyond his encyclopedic knowledge of Seinfeld and 80s music/movies, he has a prodigious knowledge of the car finance world. He took the time to explain the entire transaction very thoroughly.Larry in the service department is incredible. I worked with him before on another vehicle. I have never encountered a more helpful and effective car service department under any brand and Larry is a major reason for that.I have tried other dealerships in the Dallas area for Maseratis before. Please do yourself a favor and forget the other ones. Boardwalk Ferrari and Maserati is the only one to visit in that area.

marklar182

Aug 28, 2012

Hassle free service. Steve went above and beyond to take care of us and resolve the standing issues with the car. Steve and his team know what they are doing and do it well!

MarkMonroe75207

Aug 28, 2012

Steve has a tremendous customer service principal. He has always gone the extra step to make sure that my experience with his shop is beyond my expectations. This is the type of old world service that would make Enzo proud.

quikag

Aug 28, 2012

I need some new tires mounted and balanced on my vehicle and I had worked with Steve Fordham at a previous dealership, so I asked if he could help me. Steve and the team at Boardwalk Ferrari did an outstanding job taking care of my vehicle to protect the very expensive carbon ceramic rotors while swapping the tires. They also made my father and I feel very welcome by showing us the coffee/drink bar and their lounge area with very nice leather couches and a big screen TV. I was actually a little disappointed when they told me the vehicle was ready as I was enjoying myself just hanging out. I have to say that is a first for me, wanting to stay LONGER for a service visit.

jforden

Aug 28, 2012

I came to Steve looking for some help getting an aftermarket suspension installed on my car. Steve was able to quickly schedule me based on my availability while beating other quotes I'd received for the same labor. I was promptly met at the Service department, and warmly greeted. We reviewed the work to be done, and while we wrapped up the details my coutesy driver was waiting for me. The driver was friendly and engaging, and got me back to my house safely. Later the same day I was informed my car was ready on time. Check out was easy, and my car was returned to me complete, clean, and in the same condition I left it. All in all the visit was a very positive one, and I look forward to calling on Steve and his team in the future for my service needs.

Richie7

Aug 15, 2012

They were helpful and informative. I had a strict budget to work within and they found anway to accomidate me. We shipped cars out of state and they made it easy. Trustworthy and honest people with prompt and helpful follow ups. Not pushy, great buying experience.

kpackingham

Aug 10, 2012

My entire experience at Boardwalk was exceptional. I had done extensive research and had already looked at several vehicles before I went to Boardwalk. Lindsey and Brian were very professional and gave me a fair price without any of the typical back and forth negotiations. There was no pressure and they were very helpful with every aspect of the purchasing process. I also toured the service department and was extremely impressed by facilities and proactive attempts to build a long term relationship. Larry in service keeps the entire place completely spotless and made it clear from the very beginning that he was there to help regardless of how much time it took to answer all my questions. I have shopped all over Dallas and without doubt Boardwalk is in a category by itself.

bscamardo

Aug 6, 2012

Nathan, Enver and Brian met all of our needs from the time we placed our order until we picked up our beautiful 458 italia. The customer service at Boardwalk Ferrari has by far the best service we have experienced from any dealership we have used. We will continue with this dealership for any future purchases.

mammerman

Jul 30, 2012

For some reason even though I live in Houston I've bought most of my last cars in Dallas. My local Ferrari dealer is great, but didnt have any cars like the California I ultimately purchased. Lindsey and Brian made it easy to do from the distance and our discussions were always cordial and helpful. I would definitely consider this team for a future purchase.

ReviewerVR

Jul 16, 2012

Another great experience with Boardwalk Ferrari. Nathan in Sales handled all the details for the purchase, and made it quick and easy. Brian, the business manager, carefully explained all the purchasing and trade paperwork, and is always patient and transparent. Steve Fordham and Quentin Forge in Service ensured all my dealer options were taken care of, and the car was in perfect condition for delivery. The GM, Shad Warren, and New Car Sales Manager, Enver Kaba, also stayed in touch to ensure the whole experience was excellent. The team at Boardwalk is world class like the cars they sell.

jjay112788

Jul 16, 2012

My experience with this dealer was amazing. The product knowledge I was given exceeded my expectations by far. If you're looking for a stellar deal on a nice used Ferrari or Maserati this is the dealer to go with. I was treated with the up most respect and will continue future business. Thanks Shad and Lindsey...

bullyluther

Jul 3, 2012

What a wonderful first class experience Ms. Lindsey Redfern and Boardwalk Ferrari provided me in the purchase of my 458. Her dedication to meeting my needs and seeing that I was completely satisfied was beyond compare. Lindsey made the process of purchasing the Ferrari a lesson in exceptionalism; thank you Lindsey and the entire team at Boardwalk Ferrari for making the experience an absolute pleasure.Anne L

tombo62

Jul 2, 2012

Lindsey and the rest of her associates were a great pleasure to work with. Prior to this purchase, they were very accommodating during a test drive for a car that they hadn't sold. I was treated as if I were their customer. That experience led to repeat visits and this purchase!! Their level of service and knowledge is outstanding. I look forward to dealing with them again in the future!

GLeclerc1

Jun 29, 2012

My husband and I purchased our first Maserati a couple of weekends ago from Boardwalk Maserati of Plano. We worked with Lindsay Redfern. This was by far the easiest, smoothest purchase of a car! Lindsay was super knowledgable! One of our best experiences in purchasing a car!

wojtej

Jun 26, 2012

I recently purchased a Maserati from Lindsey at Boardwalk and couldn't be happier with the transaction. I can't speak higher on Lindsey's attention to detail, thoroughness in explaining every aspect of the car in question, and great customer service. I purchased my car sight unseen, so one can imagine just how much I had to rely and trust every employee at Boardwalk whom I interacted yet. I strongly recommend anyone considering buying one of these high end cars to give Lindsey a call at Boardwalk.-Joe

Anilshi

Jun 24, 2012

Excellent experience. I love the car and he great service. Thanks for the help. I will definitely go here for my next new car purchase. Thanks

Listerv

Jun 24, 2012

This was an excellent experience for me. Ken and Brian were very accommodating and do everything I ask and then some! Even from the moment when I called in for directions to the store, Ken was most helpful. I really appreciate how they dealt with me via email and phone. I would definitely recommend Ken and Brian and the dealership. Thanks again.

Porter33

Jun 14, 2012

Ken could not have been more helpful in this endeavor. He is a great asset to Ferrari. I look forward to doing more business with Ken in the future.

patm123

Jun 7, 2012

Lindsay was fantastic - very knowlegable, professional and great to deal with. Her work in finding the right car and positive attitude was the main reason we decided to go ahead with the purchase. I would highly recommend this dealership and be sure to seek out Lindsay when you are looking for the perfect Ferrari. We will be return customers. Thanks Boardwalk Ferrari!

angelakinney

Jun 7, 2012

I received EXCEPTIONAL service from Lindsey and Boardwalk Ferrari Maserati of Plano. Not only while I was at the dealership concluding my purchase, but the follow up now that I am home with my Maserati as well. Lindsey was able to answer all of my questions and went above and beyond ensuring that I was comfortable and happy with my purchase. Financing was Brian was quick, efficient and painless. I would absolutely purchase from them again. I look forward to working with, and seeing everyone when I bring the car back in for services! Thanks again for the amazing customer service. This was easily the best car purchasing experience I've had to date! - Angela Kinney

JimKeyes

May 25, 2012

Lindsey was terrific! She was the single reason for my purchase through identification of the ideal vehicle to her frequent nudges toward a decision. Lindsey made the ultiimate decision and the experience both easy and enjoyable.

G715789

May 21, 2012

I made my first Ferrari purchase at Boardwalk and have been very happy with the entire experience. Lindsey was extremely knowledgeable and took great care of me to ensure I felt confident in making such a big leap. Brian did great wrapping everything up quickly over the phone and in person. A good experience all around and I plan to do it again as soon as my wife allows another Ferrari in the garage!

verbea

May 8, 2012

Very nice, non pressure sales experiences. I did have to upgrade car software to facilitate cell phone integration 3 days after purchase at dealership. I hate waiting and it took about 30 minutes. Let's upgrade all cars before putting them on the floor. Ken and Brian are very easy to work with and made the sales process effortless.

gregzi

Apr 28, 2012

I enjoyed working with Ken it was a complete pleasure. There was no pressure at all in making a decision, he was open and honest about what he could do. This is my second car I have purchased from Boardwalk Ferrari/Maserati. I will continue to be a loyal customer in the future when I purchase my next car from Ken.

bishop9400

Apr 25, 2012

Overall we are very pleased with our purchase. Lindsey was great to work with and very flexible with our scheduling which makes a world of a difference for us. Also Brian had all the paperwork in order and very pleased with his professionalism. We look forward to working with this location and staff in the future as well as our immediate needs on our new purchase. Thanks greatly for a smooth and wonderful experience. Have a great one!!!

danamark13

Apr 23, 2012

Our experience Boardwalk Ferrari was excellent. Lindesy was great to work with and all the stafff we met were quite friendly and accomodating. Bottom line, we will do buisness here and with Lindsey again.

Smplano75093

Apr 21, 2012

Exceptional experience! I have bought a car from them previously and when I needed a new car, I went right back to them. Lyndsie is very professional, polite and knowledgeable. Always greets her customers with a smile.Brian got all paperwork done really fast. Shridhar

drmwolf

Mar 31, 2012

I have used this dealership for sales and service for around 10 years and have had nothing but good experiences. The service is always done on time and done properly, also they help with the transportation of my car to and from the dealership.

slingshotstudio

Mar 24, 2012

I must say I was truly impressed by my experience at Boardwalk Ferrari Maserati of Plano, and the purchase of our new 2012 Maserati GranTurismo Convertible Sport. The professionalism and customer oriented approach exhibited by Lindsey Redfern our sales consultant, as well as Enver (Sales Manager) and Shad (GM) is unlike any I have seen in the auto industry. Lindsey was most interested in understanding what our needs were for a new car, and then fitting the appropriate car to those needs. She spent a lot of time listening rather than attempting to push a specific model, car type, style, or brand. There are several cars in the exotic category but each one is very unique, special, and specific. She asked serious and thoughtful questions of both my wife and I such as; what are you REALLY going to do with THIS car? How do you see yourself in it? Are long drives a priority, or short blast on Saturday morning? Do you travel with more than 2 people often? She made it easy for us to narrow down our choices and focus in.When I indicated a desire to dispose of a current vehicle that has a very limited market, Lindsey immediately jumped in and offered to help. She called me the next day with a very fair offer for the car and we were able to move forward with the new purchase. We arrived at a purchase price quickly without any of the drama that most dealers attempt to put customers through. One email and we were finished arriving at a fair price. The closing with Shad took less than 15 minutes and the car was waiting for us when I arrived to sign the final paperwork. Lindsey did a quick briefing on the car and we were on our way, (with her cell phone number in hand if we had any questions). PERFECT and just the way it should be.You cannot go wrong buying a high-end car from Boardwalk Plano and Lindsey. It cannot get better than these guys. Well Done Lindsey, and team. Loving the car- Bob & Laurie

mike s.

Mar 23, 2012

I recently purchased a 2012 Granturismo S to replace a 2008 Granturismo. Throughout the entire experience, Lindsey, as well as Enver and Brian, were excellent to work with. She was able to answer all of my questions, and was very patient as we went through all of the various options available. The entire experience, from trading in my old vehicle to choosing the new one to dealing with the financial aspects, were handled in a very efficient, professional and helpful manner. Lindsey and the rest of the people there made this a very enjoyable car purchasing experience. Additionally, when I asked that some additional options be placed on the car I chose, including some things that were done by an outside vendor, Lindsey not only took care of all of the arrangements, but saw the entire process through and had everything completed prior to my taking delivery, so that I did not need to do anything but pick up my vehicle.Not only would I highly recommend Lindsey and Boardwalk to anyone else, but I am certain I will be purchasing additional vehicles from them in the future. Boardwalk Ferrari Maserati provides the best car purchasing experience of any dealership from which I have ever bought a vehicle.

sclovemoon

Mar 15, 2012

i bought 612 and 458 from this dealer.she helped me a lot on trade-in and buy back thing. nice communication and great services!

robert

Mar 8, 2012

I was shoping for a new sports car, I 've owned 2 Ferrari and 2 Lamborghinis, and didn't know which direction to turn, I looked a the Aston Martin and even the Mclaren, Lindsey was pursistane in having me come try the Maserati, I didn't think it would even come close to my expections but to my surprise I loved it and bought it right then and there and left in it. within 2 hours. Without Lindsey convencing me to come try the car I would probable be in a car that I bought because there was nothing on the market to my liking but the Maserati Granturismo S does.

ldlander

Feb 29, 2012

I recently purchased a 458 Italia through Boardwalk Ferrari and I was helped through the process by Nathan, Brian, and Enver. Nathan's knowledge and passion for the car was evident from our first contact. I was an out of town buyer and Brian was ready to handle the paperwork via Fed Ex or at the dealership, our call. The professionalism of this dealership deserves to be commended and I would recommend it and these individuals to anyone looking for Ferrari.

eershick

Feb 14, 2012

My first dealing with Boardwalk Ferrari/Maserati came in the form of a recall notice for the Ferrari 355... I met with service manager Jeff, and service tech Nick upon arrival... Both were incredible to work with... They listened to my questions, and handled the recall letter with efficiency and acuracy... They took excellent care of the vehicle all the way through the service, and offered suggestions to keep the car a perfect ten! The washing, waxing and cleaning from Quinton's group was just icing on the cake! Great, great job all of you! The Boardwalk experience didn't stop there.. After dropping the 355 off at service, I walked across the beautiful showroom floor to meet my ride home.. Sales consultant Lindsey must have seen the glow in my eyes as I peered onto the 2012 Maserati QP... She greeted me respectfully, confidently and with a smile... She had my attention as she shared with me the lineage of the QP both the good and the not so good.. She knew her product very well, and answered my questions thourghly.. If she didn't know the answer, she knew where to find it... Her follow up and follow through was outstanding...I had to have one! We arrived at a deal, Lindsey and I, working with Enver, and Brian.. Everything in the sale was fantastic start to finish.. I enjoyed working with them all, and hope that we can again in the future.. Boardwalk Ferrari/Maserati must be on your list if looking for an exotic.. Excellent, excellent, excellent!

eknies

Feb 9, 2012

I brought my son in to look at a California.We were greeted by Lindsey in a very professional and friendly manner. She is was knowledgable about the cars that we looked at.The purchase was first rate from start to finish.She is also very easy on the eyes!

Bundy

Feb 8, 2012

Bought a beautiful 2009 Ferrari 612 OTO with 1,900 miles. Perfect car, perfect experience. Car is like-new, promptly delivered, fair price. I will definitely purchase future cars from Boardwalk.

Arnold Gachman

Feb 6, 2012

I had visited this Boardwalk on several occasions but was never able to purchase a car.I had used Boardwalk on several occasions for service of my cars to comply with Ferrari factory warranty and maintenance. Larry Neighbors was exceptionally helpful both during service visits and responding when questions or concerns occurred away from the dealership.Enver was always a gentleman when I visited the dealership even though I had purchased cars elsewhere. Boardwalk invited me to attend several events they sponsored the past few years. The events were not only fun but they were gracious and made us feel welcome.Brian Benjamin spent time to help work thru all kinds of alternatives to compare the right deal. He was not only well prepared but he responded openly and honestly about the options to consider. He also kept Enver in the process to eliminate surprises or miscommunication from sales agreement to a closing statement.Shad was interested enough to make an effort to meet me and thank me for becoming a new customer.The entire staff at Boardwalk Ferrari have improved the bar for customer relations since Enver became Sales Manager.

cinsay1

Jan 27, 2012

I was looking for a specific car for some time. I had gone into Dallas Ferrari dealership and looked at many cars and found the exact one I was looking for. Lindsey worked well with me to get the deal done at a price I could live with.Great salesperson and great dealership to work with as well.

jftaylor5

Jan 23, 2012

I have purchased and sold a number of cars over the past 7 years from and thru Boardwalk Ferrari. I can say without reservation that Boardwalk Ferrari is the best dealership I have conducted car business with. Nathan Dunning and Enver Kaba are terriffic. Most of the cars I've purchased from them have been special orders. They are knowledgable, user friendly and keep me informed of the status of my order right up to the day the car is deliverd to the dealership. The service thru the delivery process and after the sale is superb.

ReviewerVR

Jan 9, 2012

I really enjoy working with the Boardwalk Ferrari team because they are friendly, knowledgeable and fair. I have purchased 3 cars from them over 2 years, and each experience has been great. I would highly recommend them. The sales team is highly knowledgeable about the cars, technical specs and competitive vehicles. They are all very patient and never pressure the client. Everyone else at the dealership also fits this culture. The finance manager does a great job talking through the deal and explaining everything very clearly, as well as discussing different options. As it relates to new car delivery, I also appreciate that they take care of all non-factory modifications through their vendor network (clear shield, radar installation, etc.) so you just pick it up once. Then you can contact their service department if anything goes wrong, and they will deal with the vendor directly. Great service.

Syounglee

Jan 4, 2012

This is my second car from Boardwalk Ferrari/Maserati. I have spoken with Lindsey for several months over the phone before purchasing and she has been wonderful. She is patient and very knowledgeable about her cars. Working with her has been fantastic and refreshing. I enjoy working with her and hope to do so again in the near future.

bchalkin

Jan 1, 2012

Nathan is very professional, polite, and knowlegeable. The dealership is first rate. They deliver a high quality product and do it with integrity and honesty. I will definitely recommend the dealership and my sales rep to my friends and I plan to purchase again from them. Therefore, I give my highest recommendation without hesitation.

remkiddds

Dec 27, 2011

First class operation. I have a very limited amount of free time to coordinate buying/trading a car. I made one visit to the dealership. I told them what I wanted, what I would pay and advised them to call me when they found it. Within a short time Lindsey coordinated trading my Bentley and finding me the exact Ferrari I wanted. The price was more than competitive and the delivery process was smooth. After driving the car for a few days, I found that because I'm tall, the front visor began to bother me. When I called the dealership to ask for a cure they directed me to the service manager who advised "bring it in any time and we'll modify it for you." Three days later I drove the car to Boardwalk and while I had a cup of coffee they fixed the issued. They didnt charge me for the repair and the service advisor refused my tip. From Lindsey, my sales rep to Enver the sales manager, to finance, service, and delivery were all first class....the way it should be when you're purchasing a Ferrari!

SmileDoctor

Dec 10, 2011

This purchase with you was by far the BEST, purchase transaction I have ever made, sight unseen and over the internet, which makes this fact more unbelievable. Lindsey is the first woman I have ever purchased a car from, and what a delight she has been, from her infectious enthusiasm to her timely communication, I have nothing but praise for you and your associate Brian. The GranTurismo arrived as described and on time. Yesterday, my nephew asked,"How could you send so much money to someone without meeting them?" To which I replied, I just knew I was dealing with a good person. Thanks Lindsey, keep up the great work!

tomroeser

Nov 21, 2011

I am an out of town buyer who visited Boardwalk Ferrari to see a 599 they had listed on their site. Lindsey Redfin made terrific use of my time, she was concise and informative. I did not purchase the car at that visit. Lindsey followed up via e-mail and phone providing all info that I needed. She arranged for some body repairs, tires, rims and transportation of the vehicle. The entire transaction was made flawless by Lindsey and Boarwalk.

Thomas Payne

Nov 19, 2011

Knowing that Boardwalk Ferrari is the only franchise Ferrari dealer in North Texas, you might think that perhaps you would not be treated as fairly as you would like to be, as a result of the lack of competetion. In fact, just the opposite is true. The people at Boardwalk are most knowledgable and courteous. They have proven to be extremely professional in every respect. They truly provide an experience equal to the quality of vehicles that they sell and service.

Jeazor1

Nov 14, 2011

I had a great experience at Boardwalk with Lindsey. She made buying my car an extremely enjoyable and fast transaction. I look forward to working with her again.

hmmeyers

Nov 2, 2011

The dealership offered complete customer care and service at a convenient location and is easy to work with and very helpful. I recommend them highly.

gratch1

Oct 25, 2011

The overall experience is exceptional. Ken Murphy is the consumate professional salesman. Low pressure,extremely knowledgeable, understanding, and has been always available for questions, problems and most important solutions. Brian Benjamin, the finance manager, was most helpful in structuring financing that was very doable,quick and painless. In a very comfortable environment. Enver Kaba, the G.S.M, was very helpful in closing the deal with pointing out some possible future considerations.

dougclark

Oct 18, 2011

It was a great experience working with Lindsey and look forward to working with her and Boardwalk in the future. Quinten was great in picking me up and taking me to the dealership.Doug Clark

MMarch

Oct 18, 2011

This was my first experience with Ferrari and I had concerns that a dream like this would be out of my reach. The sales manager, Enver, took my wife and I into his office, spent a very long time with us answering our every question, showing us what to look for in a car, in short giving us a thorough and honest education on Ferrari ownership. We felt like he was very understanding about our wants. I couldn't have asked to be treated with more courtesy. Later, we were introduced to Lindsey Redfern who began a search for a car that was right for us. Over the next few weeks leading up to our eventual purchase of the most perfect, fabulous red F430 she, Lindsey, was more than just helpful. As a nervous first time Ferrari shopper I needed a lot of hand-holding. In short, I was very well cared for, was made to feel very much at home at the dealership. I look forward to the day I can make it back to Dallas so I can visit with the people I now consider my friends. When I buy my next Ferrari I will be calling Lindsey at Boardwalk.

jcjax

Sep 29, 2011

I have purchased many, many cars in my life. I have purchased 6 from Nathan Dunning at Boardwalk. No other experience even comes close to the level of professionalism and attention to detail given by the employees of Boardwalk Ferrari. Although I deal primarily with Mr. Dunning, I have full confidence in his colleagues, and never feel as though I am anything short of family when I am at the showroom. Ferrari is a brand that embodies a passion for racing, as well as the lifestyle that naturally accompanies the most sought after name in Sports Cars . Ferrari is at the top of the Sports Car/Luxury Food Chain, and Boardwalk is the top dealer for Ferrari, in my experience. I would recommend Boardwalk Ferrari to anyone, without hesitation.

Ken458

Sep 21, 2011

I have purchased two cars from Boardwalk in the last 3 years and am very happy with the staff and overall experience. I would not hesitate to recommend them and have already done so several times. I have another car on order now and plan to purchase more in the future.

Al Massoud

Sep 20, 2011

Everything went so smooth---wonderful pristine dealership---It only took a few minutes to drive this car out of the showroom. The dealership had all the paper work ready for me to sign, plate on the car & ready for me to drive. The experirence was great. Thanks Ken

judy46

Sep 16, 2011

The whole staff at Boardwalk is amazing. The sales manager, Enver Kaba, makes you feel right at home and takes the time to share his extensive knowledge of the Maserati and Ferrari lines with you. He is the reason we returned to Boardwalk to purchase another vehicle.

gthompson1

Sep 6, 2011

Nathan and Enver did a great job helping to make my buying experience truly great. Boardwalk Ferrari had the best price on the F458 and they were able to get me the best price on my trade-inBoardwalk Ferrari really did a great job to make me feel comfortable with their service and parts department.Nathan went so far after the sale, that he actually gave me a scale model of the car that I bought from him.This was really a positive buying experience and I highly recommend Boardwalk, Nathan and Enver to my friends.

brandonbrandon

Sep 2, 2011

Boardwalk Ferrari Plano met my needs and personality. I wanted to upgrade my 360 without spending a lot of time and energy. They were able to provide me several options on the best ways to deal with my trade in while searching for what I was wanting.Once they had a car available that met my needs - I viewed it, worked with the Finance associates and drove off with my 430 in less than 2 hours. That is efficient.I will provide another review on this dealership when I buy my next car from them in the near future.

derekstephens

Aug 23, 2011

Absolutely great experience from pre-sales, sales, financing and service. I have purchased a few high end vehicles in the past, even from Boardwalk Porsche, but the Ferrarri experience, both in store and driving has been far superior to any other experience in the past. Very impressed with the level of knowledge and professionalism of Lindsey Redfern and also the expertise and professionalism of Brian Benjamin as well. I enjoyed meeting Frank in Service and Randy in Parts, the entire staff is extremely customer focused. I strongly recommend this dealership to others.- Derek

tirepro

Aug 15, 2011

THE FOLKS AT BOARDWALK FERRARI ARE ALL ABOUT CUSTOMER SERVICE.....BEFORE, DURING AND AFTER THE SALE. YOU WOULD EXPECT FOLKS AT A FERRARI DEALERSHIP TO BE THIS WAY, HOWEVER FOR THEM IT COMES NATURAL.

ct38

Aug 2, 2011

I really enjoyed working with Ken! He made the process of getting a new Ferrari as enjoyable as it SHOULD be. Even after the sale, he has extended me numerous kindnesses and I highly recommend Boardwalk Ferrari for anyone considering the purchase of a Ferrari.

Liz Sweney

Jul 29, 2011

Wow! Is the only word to describe the single best car buying experience of my life!Lindsey is exceptional. I had a tough time deciding what I wanted to buy...and changed my mind several times as to what I was looking for...new vs used, blue vs black, grandtourisimo vs quattraporte etc...well you get the picture.Lindesy patiently help me figure it out over several months.I ended up with THE most beautiful car because Lindsey did such a wonderful job. I was so comfortable contacting her throughout the entire process...she is so sweet and has the best follow through and follow up. I felt so special through the entire process.Bryan, Enver etc are all so terrific swell.In fact, the entire dealership is outstanding! The guys who wash my car, all the service guys etc...I really love my car....and I cannot think of one thing Lindsey and the entire dealership can do better.Liz S.

dhalpin

Jul 28, 2011

Wow! Need I say more? Nathan, Enver and Brian as well as all the folks over at Ferrari of Dallas are first class. They all clearly have a passion for Ferrari and are very enthusiastic about putting their customers first. I can't believe how knowledgeable they are about every facet of owning a high end sports car, not just Ferrari's, but others as well. It is clear that they not only take their job seriously and are incredibly professional, but it's apparent they have a true love for what they do. I have purchased many cars from them and I recall a time when one of my cars was delivered. Ferrari had a simple issue with one of the options I ordered. I was perfectly content with how Ferrari solved the problem, but that wasn't enough for the team at Ferrari of Dallas. They were visibly disturbed that the car did not come out EXACTLY how I wanted and they sprung right into action to take care of it; going well above and beyond my expectations. Finally, I especially like how you are treated like a close friend whether they just met you or you have purchased a dozen cars.I would recommend Ferrari of Dallas without hesitation.

Bbgt

Jul 28, 2011

I've acquired a number of cars over the years. This was the best experience I've had. The whole process was well managed, smooth and enjoyable. Nathan Dunning was the sales representative and he did an outstanding job making the experience easy and memorable.

ahathcock

Jul 27, 2011

I wanted to enthusiastically recommend Nathan Dunning and this dealership without reservation. I never thought I would get a deal on a new Ferrari 458 without waiting in line for years but Nathan Dunning made it work because he has the relationships built up with his clients which make him a top notch person to work with and a flat out miracle worker. A year before I was ready to acquire the car and the first time I met Mr. Dunning he spent time with me and my wife helping us solve a problem with car storage that has turned out to be some of the best car advice I ever received. The service department is also very friendly and makes you feel like you are part of the family. If you are thinking of getting a Ferrari you should get one here (I did)!

Obie1

Jul 27, 2011

I've had the pleasure of dealing with the fine folks at Boardwalk Ferrari - Maserati on a number of purchases over the years and recommend them without reservation. The sales-people know their product (the greatest cars on the planet, by the way!) and provide discrete, personalized service. Boardwalk F-M also sponsors events that greatly enhance the ownership experience, such as in-town and out-of-town rally's, concorso's, race-watching gatherings, new product launch events, etc. In fact, Boardwalk's showroom sometimes seems to be a hangout for the "tifosi" (those whose blood runs "rosso corso").The service department is also fantastic. Although I haven't had many service needs other than routine maintenance and a couple of flat tires, I can tell you that Boardwalk Ferrari goes above and beyond what "ordinary" premium brands might do and gives you "Ferrari-level" service!In short, if you are in the market for a new or pre-owned Ferrari or Maserati and want not only a great buying experience, but a great OWNERSHIP experience, I whole-heartedly recommend Boardwalk Ferrari-Maserati.- Scott Obenshain

alducin

Jul 5, 2011

I gave this rating because this lady was very explicit when I was asking questionsabout the ferraris vehicles.She really knew all the information about it and I was convinced that it was a good buy.

jackzigler

May 25, 2011

This is a high quality dealership with very professional staff. They are always pleasant, helpful, informed, and fair in dealing with the customer. They make every car-buying experience seamless and consistent with the level of the cars they sell. Jack Zigler MD

gthompson1

Apr 6, 2011

Boardwalk Ferrari went above and beyond to take care of me on the sale of my car. I have and will continue to recommend them to my friends. I took the F458 in for a service appointment, they worked around my busy schedule to get me in that same day and out with-in thirty minutes. I am extremely satisfied with my over-all experience with Boardwalk Ferrari and their staff.Thank you,George Thompson

scottlb

Mar 18, 2011

Great to work with. Very nice store. Every one was helpful. I will service there also. Enver, the sales manager helped in finding the car I was looking for. The paperwork was ready when I arrives, so I was in and out quickly. The delivery of my new car was helpful, and the follow up call was a nice touch.

jftfive

Feb 19, 2011

This is one of the very best auto dealers I have worked with in over 40 years of purchasing new cars. I have purchased dozen or so cars over the past 6 years or so with Enver Kaba and Nathan Dunning and each time as been a great experience. They are extremely customer service friendly in both the sales and service departments. This is particularly important when dealing with clients who purchase the high end cars they sell. I can recommend them without reservation.