Used Cars for Sale at Bobby Rahal Lexus in Mechanicsburg, PA

Jim & Kay Butler

Feb 27, 2016

We just purchased our 4th Lexus from Rahal and have always been exceptionally satisfied with their service. Our sales rep was Sam Garisto and we are also in the process of finalizing our 5th Lexus purchase from Sam & Rahal. We would highly recommend Sam to anyone considering a Lexus. Give Sam a chance-you will be glad you did.

demondeacons

Feb 21, 2016

While we've had our RX 350 (purchased elsewhere) serviced at Rahal for almost 3 years, this is our first new vehicle purchased at Rahal. Our excellent service experience (Kate Kornucik is a fantastic service consultant, great work by service staff, and ease of getting a loaner vehicle) was a big factor in purchase a new RX 350 here. Jason Smith, our sales consultant, was very personable, knowledgeable, and great to work with - he made the buying experience extremely efficient and enjoyable!

RSmith

Feb 13, 2016

This is the first time we purchased a Lexus, an ES350. Although it wasn't a new vehicle, we were not treated any differently than if we were purchasing a new vehicle. Our salesperson, Ron Stine, was outstanding in assisting us through all aspects of our purchase. He was very professional and answered all of our questions. I highly recommend Bobby Rahal Lexus. This was our first Lexus but I'm sure it won't be our last.

Frank and Rhonda H.

Feb 10, 2016

Thanks Tina B. for helping make everything go smoothly with our first RX350 purchase. We love the car!! Definitely worth the wait. I knew it would be a good experience when I found out you were a Steeler fan!

DDRee

Feb 9, 2016

This was my first purchase from Bobby Rahal Lexus. Sadly I cannot afford a new Lexus, but even purchasing a used Lexus, I feel I was treated the same as someone who could buy three of them! A friend told me about the customer services they offer, and as soon as I visited them personally, I was sold. My salesman, Bill Hartman, was as patient as you can be with someone who asks a million questions. It was my first time buying a push-button start car, so the only constructive criticism would be for those of us unfamiliar with this feature, you take a little extra time to ensure customers are aware of how it is possible to turn off the vehicle but leave the auxiliary power on. Wouldn't want others to find a dead battery at the end of the day like I did. However, Bill and Bobby Rahal made it right. Aside from this, I was thrilled with my experience and would highly recommend Bill and this dealership to all reading this review.

Ivan Zook

Dec 23, 2015

Always great service and good people. Sales people are helpful. Take the time and enjoy the process.

John& Mary Ellen O.

Dec 22, 2015

We were very impressed with our first Lexus experience. Our salesperson, Dave Smith did a through job explaining the components of the ES350 as well as the finance options available to us. He is very Personable and treated us with the upmost respect. This gentlemen is a True Professional. He knows his product, dealership and has empathy for his customers. We did business with him in the past and will continue in the future. Thank you Mr. Smith and Bobby Rahal Lexus. John & Mary Ellen O.

Chuck S. from York

Dec 16, 2015

This is my second Lexus and the first time purchasing a car from Bobby Rahal Lexus - Fantastic! From start to finish this was the best car buying experience I have ever encountered. Ron Stine did an absolutely great job in working with me and providing me with the information I needed to make an educated decision. This guy knows his product and it is apparent that he truly enjoys his work. He is a consummate professional! I will be recommending Ron Stine and Bobby Rahal Lexus to all of my friends.

Denny W.

Dec 16, 2015

This is the 2nd RX350 that we bought from Rahal of Mechanicsburg. There are other closer dealerships but this is where we felt most comfortable. We live 1 1/2 hours away so we couldn't just pop into the dealership when we had questions. Ed Woolford was very prompt and knowledgeable in returning my "many" phone calls. He was very forthright about what packages and colors were more readily available and which might take longer to acquire. He made this a very positive experience.

Cindy Y

Dec 14, 2015

Dave Smith is fantastic and also a good experience dealing with him. He knew what I wanted and got it for me. Highly recommend him. Process was smooth and easy.

E & E Rodriguez

Dec 7, 2015

It was an experience dealing with Bobby Rahal . A positive one to say the least. Sales consultant was very professional and took his time to explain everything about the car once we received it. We will definitely recommend Bobby Rahal for your new car. It was a pleasure doing business with them and will continue to do so for many years to come. Thank you Jason Smith for the help you offered, your knowledge and the professionalism. It was our first Lexus, we are extremely happy to own one and hopefully just the beginning. Regards,

Lexus fan.

Dec 3, 2015

This was the best experience I have ever had purchasing a car. We had a two and half hour drive, to the dealership and the first thing we were offered were refreshments. After we purchase our car, we were given a gift certificate to a local restaurant to get lunch, while our new car was being washed. I have never had a car dealership buy me lunch. Ron Stine was so nice to work with, no hassles, just good service. He explained all of the cars features and could not of done enough for us, even offer us water or soda for the trip home. We were treated like royalty. I would go back to this dealer again. Car was purchase at a fair price and even gave us some some parting gifts. The most I ever got at a dealership was a key chain. Great place to buy a car, first time in my life, I felt, I got a good deal.

SamB

Nov 23, 2015

Worked with Sam Garisto. This is my third Lexus - 2 GS's and now an RXh. Best cars on the road. Bobby Rahal is the only place I need to go for everything auto. Love working with them and would recommend them highly to anyone interested in Lexus.

Corey

Nov 13, 2015

Ty Moore is a very knowledgeable and friendly salesperson. The agency itself is excellent, as my wife has had a Lexus from them since 2009.

Rekirk

Oct 29, 2015

This was the second vehicle we have purchased from Bobby Rahal and the second time was as great as the first. We went back to Ron Stine for this purchase because of the great experience we had working with Ron the first time. Everything was seamless and this made our car buying experience a pleasure. All personnel involved were very helpful and attentive to our questions and needs. Thanks to all involved.

Jim and Daune Evans

Oct 20, 2015

This is the fourth buying experience with Bobby Rahal Lexus. It was our first experience with Dave Smith. Dave did a great job from beginning to end. He highlighted all the features of our 2016 Lexus ES 350 and assured us that if we did not understand anything to please come back as many times as needed to understand the workings of this automobile. The financial arrangements were terrific due to the efforts of Dave, Tom Shrieber, and Nga. What a Team! Thanks again. Jim and Daune Evans Boiling Springs,PA

John Harvey

Oct 16, 2015

We are impressed with the beautiful building and how neat and clean everything is and also impressed with Ron Stine who guided us through the purchase of our 2016 Lexus. Ron is very knowledgeable and took the time to answer all our concerns.We feel Ron is definite asset to the dealership. Take good care of him.

Pat

Sep 27, 2015

I've bought several cars from Bobby Rahal over the years and Ed Woolford has always been the sales person i work with. Ed is outstanding. His energy and enthusiasm are appreciated. He was very helpful this last purchase because I was undecided which if two models to buy. Ed was patient and took the time to help me make the right decision. Thanks, Ed, for all your help over the years of car buying. I will be back to Bobby Rahal.

BB

Sep 19, 2015

This dealership was fantastic! Several cars purchased, including a new 2016 today. 1. There's no stress in buying a car as long as you're reasonable2. They have the paperwork ready as promised3. Delightful and kindAsk for Dave Smith or George Seeger to help you! They'll have you on your way in no time!Remember: They're great with service too. (and no, they didn't pay nor ask me to write this review)

VinceC

Sep 10, 2015

Our car experience at Bobby Rahal Lexus was as good as it gets. The sales staff was very professional, cooperative and pressure free. Our options were plentiful and explained in detail. Our car was delivered on time and our financial arrangements were transacted without a hitch. In short, it could not have been better!

Shemar3

Sep 9, 2015

This is the 7th Lexus that I have purchased from Bobby Rahal and Ron Stine. Obviously Ron has put together great deals, and is always looking for ways to save the customer some hard earned money, or I wouldn't continue going back. And the vehicles are great and retain their value!! Great Job Ron!!

Kattie

Sep 5, 2015

I recently was shopping for a vehicle, and happened to stop at Bobby Rahal Lexus, not expecting to be able to afford a vehicle here. To my surprise, I was elated to find a 2010 Lexus ES 350 (one owner preowned and pre-certified) with only 17,105 miles on it.....like a BRAND NEW LEXUS!!! Immaculate, to say the least!! The price was great, and the Financial Manager was able to get me a great interest rate, as well. The whole experience was AWESOME!! I will definitely be dealing with this dealership from now on. When you get great service and a great deal, WHY GO ANY PLACE ELSE?

Gina H

Aug 7, 2015

Sam Garisto and the team at Bobby Rahal Lexus never disappoint. I have purchased and leased several cars and have always enjoyed the experience. I would highly recommend this dealer to everyone!

Joe

Jul 4, 2015

This is the fifth vehicle that my family has purchased from Ed Woolford at Bobby Rahal. Each experience has been excellent, straight forward and very professional. My recent purchase was another excellent experience!

DCB

Jun 1, 2015

We were met and treated as good customers, and the entire purchase process reviewed with us in a friendly and professional manner. Many thanks.

Sue & Mike

May 7, 2015

Tina Bohn is a true professional and it was a pleasure dealing with her.

Dianne

May 6, 2015

Great first time experience with Bobby Rahal Lexus. Sales consultant Ron Stine was great to work with and very helpful in the process. I would definitely recommend!

MotoMan

Apr 9, 2015

Saw an immaculate car listed on their used vehicle inventory and priced very well. Went in, was quickly provided a salesman, tested the car, and best part...was not pressured at all to make a deal. Thought about it overnight and sealed the deal the next day. The process was one the best I've had in buying a car in the last 10 years. Highly recommended.

Jason Buck

Mar 25, 2015

I searched the entire U.S. online for the Lexus I wanted with the right price, features and mileage. When I decided on the car I wanted I contacted Jason Smith at Bobby Rahal Lexus. We agreed to a price for my trade in and a price for the new car via the phone and email. Jason was very friendly, professional and knowledgeable. Once we agreed on everything I drove the 1200 miles from Tulsa, Oklahoma to Bobby Rahal Lexus. Once I arrived the car was in immaculate condition. The buying process was very simple as there were no last minute "surprises" or changes to our agreement. Jason then took the time to demo all of the features on my Lexus and answered all of my questions. He followed up with me several times on my drive home to make sure everything was meeting my expectations and assuring me I could call his cell phone anytime I had questions. This was a very pleasant buying experience. I would recommend Jason and Bobby Rahal Lexus to anyone who is looking for a new or used Lexus.

Jen S

Mar 22, 2015

Bill Hartman made my daughter's first car purchase a great experience. We gave him our budget and requirements and he got us an amazing deal that we simply could not pass up. We did not start her car buying process looking at Lexus, but we are extremely pleased that we decided to give Bobby Rahal a look. Bill was honest and respectful and took all the time she needed to ensure she was comfortable with the purchase as well as the car's equipment. We will be returning to see Bill when it is time for my next car purchase!

Jen S.

Mar 22, 2015

I could not be more satisfied with my experience with Bobby Rahal Lexus, and in particular our salesman, Bill Hartman. We were not intending to purchase a Lexus, but could not pass up the amazing deal we received. Bill made my daughter's first car purchase a very relaxed and pleasant experience. We shared with him our intended budget and requirements and he did all of the work, we just showed up to sign and drive away! We will be recommending the dealership, and more specifically Bill, to our friends and family.

Pam

Mar 21, 2015

I cannot say enough about my experience at Bobby Rahal Lexus! I'm one happy girl! Bill Hartman was top notch and I now am driving my dream car! Thank you Bill and Rahal for truly making this a superb experience. I knew all there was to know about the features in my car and the benefits from buying from Rahal when I drove away!!

Chris and Mike Dunkle

Mar 16, 2015

This was our first time at Bobby Rahal Lexus and our experience was by far, the best car shopping experience we have ever had. Great selection, and our salesman Dave Smith went out of his way to show us many cars and explain everything with out pressuring was. We will definitely will go back there next time we are in the market for a new or used car!

James

Mar 1, 2015

What are the essential qualities one looks for when making a purchase. I believe the interaction with salespeople gets the highest consideration. When you make contact with a person like Dave Snyder you gain a sense of trust that he will be fair and do his utmost to make your purchase one that you will feel a pleasant experience. I have purchased 5 Lexus from this salesperson including one for my daughter since the year 2000. Everytime he has gone the extra mile to make sure we have what we want and 100% completely satisfied with our purchase. When I enter the dealership I ask for him by name and when he is not there the other salespeople make sure that he knows to get in touch. I can only that if all sales were like this it would be a lot more difficult to make a purchase. Thanx again Dave you've done a fantastic job for us

TCT

Feb 25, 2015

In all our dealings with Rahal Lexus we have never been pressured into buying or "settling" for something other than what we really wanted. All staff are pleasant and courteous, from Sales to Service and everything in between.

Tony

Feb 17, 2015

Jason went above and beyond what you would expect from a car salesperson. He made our buying experience unexpectedly pleasant.

Frank A. Turner

Feb 10, 2015

This is the second Lexus LS that I have purchased from Bobby Rahal Lexus in the last 10 years. My 2004 LS served me well due to the outstanding service performed by their maintenance department. They provided me with pick-up & delivery service with no additional charge. While my vehicle was in their position it was well cared for & returned on time, with no incidents. I did not want to trade in my LS 2004, but after seeing the new LS AWD 2015, I was compelled to make a move. The sales person, David Smith was very professional and kept me informed on the delivery date & additional services available. I am so taken- a-back by their maintenance department, and their kindness and patience with me. Try them, and you will love them!

Dennis Z

Jan 27, 2015

My wife and I just purchased a 2013 Lexus ES350 from Bobby Rahal. We worked with Ed Woolford. Ed was very professional and he made the transaction easy. Because we live in State College and the dealership was a little shorthanded on a busy Saturday, Ed offered to deliver the car to us which he did personally. Overall the purchasing experience was excellent and I would not hesitate to recommend Ed and this dealership to anyone.

Barbara

Jan 24, 2015

Ed Woolford sold me the car and took the time out to answer my questions. I appreciated the time Ed took to explain the new technology to me and walk me through each step. His customer service was excellent, and he has a friendly rapport with people. I am pleased to know that I can either drop my car off for service and get a loaner, or that someone will pick my car up and leave me a loaner. The entire staff is polite, friendly and helpful. Great customer satisfaction.

The Beamy's

Jan 23, 2015

When my husband I came to Bobby Rahal Lexus in Mechanicsburg we were just looking at our options, no plans to purchase. After a test ride in a new RX 350 with salesman Dave Smith, and a tour around the showroom, we left that night purchasing a certified pre-owned RX 350. Dave helped us make a decision relatively quickly as he told us of the benefits of the pre-owned and how it fit into our current situation for purchasing at this time period. He put us at ease and made us feel special from the moment we walked through the doors. This is our 2nd dealing with a Bobby Rahal dealership and the first for Lexus and I am very impressed with the professionalism, friendliness and passion for what they do , not only from our salesman, Dave Smith (who I would highly recommend), but everyone we have met throughout our process. I look forward to a long relationship with Bobby Rahal Lexus.

Wild Bill

Jan 20, 2015

We are traveling in Hawai and our daughter drove our 400H and evidently left something on which drained the battery. She does not know how to charge the battery We called and asked if there was a charge for having you come out to get it started and were informed that it is a free service. This really helped us. Thanks!

TR

Dec 28, 2014

I just purchased a GX460. Ron Stine offered the right level of information and recommendations to make sure I got the Lexus that suited me best.

Lee Cadwallader

Dec 9, 2014

I just purchased my 6th Lexus from Bobby Rahal Lexus in Mechanicsburg. They are the best from the sales department to the service department. Would not go anywhere else. I love my Lexus and the attention to detail that this organization provides.

MBS

Dec 1, 2014

Our 2015 Lexus ES has been in the family for a week. And we feel like family when Ed Woolford takes care of us for a new vehicle. This is at least the sixth Lexus we have had from Rahal. Ed makes the delivery process very easy and so thorough with his years of experience and knowledge. He is so easy to work with and professional at the same time.

GRANDMA "K"

Nov 29, 2014

VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND SALEMAN TO ANYONE. WILL BE BACK TO LOOK AT NEXT VEHICLE WE PLAN TO PURCHASE.

John Z satisfied buyer

Nov 28, 2014

Great vehicles and great customer service from the Internet manager to my salesman, Jason Smith and the finance dept. They are also willing to negotiate on price and actually gave me a price $100 below what I offered. I was supplied a carfax and a rundown on the 161 point check that was done by the service dept. The car also had a new tune-up and oil change and expert detailing. The car was everything that was advertised and then some and in beautiful condition. The dealership itself is everything you would expect a Lexus dealership to be. From the spotless showroom to the flat screen tv, Keurig, cold drinks and snacks in the waiting area everything was top notch. From test drive to signing I was out of the lot with my new car in less than 3 hours. I would highly recommend Bobby Rahal Lexus to anyone looking for a quality car and a staff that is friendly and helpful in every aspect of auto sales. Five stars all around.

Legal Eagle

Nov 7, 2014

I was interested in some certified used Lexus. My inquiries were well handled. I planned on making the trip but saw a BMW that I fell in love with and bought.

Dr Greg

Oct 1, 2014

This is my second Lexus and I like it even more than the one I bought five years ago. Ed Woolford was our salesman for both cars and was very easy to work with. Would recommend the dealership and Ed to anyone looking to buy a new car. Great experience.

Bressi Family

Sep 25, 2014

Recently purchased my second certified preowned Lexus GS from Bobby Rahal. After experiencing their incredible service (with pick up, delivery and loaner Lexus included) I really didn't even consider going anywhere else. Sam Garisto treated me right throughout the sales process - working with me for six months until we found the perfect car. I will definitely return for my third in time. If you are considering Lexus, I woud definitely recommend you talk to Sam at Bobby Rahal.

Irishfan

Aug 11, 2014

I just bought my third Lexus from Bobby Rahal and my second from George Ahrondakis. As I am technologically-challenged, I appreciated the time George took to explain the new technology to me and walk me through each step. I live in York and and also appreciate that someone will pick up my car and leave me a loaner when it is time for service. The entire staff is polite, friendly and helpful. Customer satisfaction is key, and I will continue to come to Bobby Rahal Lexus for my new cars.

Judy at Coldwell Banker

Jun 24, 2014

I purchased a pre owned Lexus from George Seeger at Bobby Rahal last week. Buying a car is my least favorite thing however George made it easy. From the time I walked in the door of the dealership everyone I met was polite, friendly and professional. It was a very good experience and George is excellent at what he does. I would recommend George Seeger and Bobby Rahal Lexus to anyone wanting to purchase a car.

Retired - lpGable

Jun 13, 2014

Excellent staff and clean dealership. Purchased there before and will again.

Kevin K.

May 23, 2014

What a great Experience! Dave Snyder is one class act. This will be the third Lexus I have purchased through Dave at Bobby Rahal Lexus. They are second to none when it comes to taking care of their customers. Lexus Quality????? I have owned Lexus for 12+ years now. The quality and dependability is outstanding. Total of 250,000 miles with no problems with any of the vehicles. 160K on my first RX 300 never one problem other than routine maintenance. 80K on the second, never one problem and it still drives like new. I traded the 2013 RX with 26K for a 2015 RX. Both cars are a dream to drive. I drive about 20-25K per year. Excellent Vehicles!

CHARLES & Elsa Henderson

May 2, 2014

We just purchased our fifth vehicle from Bobby Rahaul Lexus and we are completely satisfied with the professional way George Arhondakis assisted us and answered our questions. The kindness that was shown us was greatly appreciated. The way we are treated, and the quality if the car, we do feel that we got a good deal.

Fred & Patty V

Apr 25, 2014

Great Dealer. Just bought a new RX350, and they beat the prices in Towson, MD. Worth the drive for us! Our salesman was very professional and knowledgeable! Thanks!!

Neil & Phyllis

Mar 4, 2014

We just brought home our newest Lexus (we already have a 2009 ES-350 and traded a 2002 ES-300 toward the 2014). What an unbelievable car! The people at Bobby Rahal Lexus in Mechanicsburg, PA, specifically Barney Smith, were wonderful to deal with and provided a smooth transition and purchase for us. We could not be happier. If you're looking for a Lexus -- or any other car -- you should definitely try this dealership. We are delighted we did.

Mark

Dec 18, 2013

We just purchased our 5th Lexus from Ed Woolford at Bobby Rahal Lexus in Mechanicsburg. The entire experience was simply outstanding. Ed is an excellent salesman and I highly recommend him to anyone in the market for a Lexus. He's a major asset to the Bobby Rahal group.

Susan

Dec 16, 2013

The Sales and Service departments at Bobby Rahal Lexus Mechanicsburg are the best. George A. & Tom S. recently assisted me with the purchase of a 2014 RX350. They were extremely knowledgeable about the product and fair with the sale. This was my 3rd purchase from this dealership and I will continue to do business there.

Terrapin fan

Sep 26, 2013

This is the 2nd vehicle I have purchased from Bobby Rahal. Both experiences were outstanding.George A. the salesmen was very professional.I plan on purchasing a third vehicle in 2015 & will purchase from George at the dealership.Other dealerships should take a course on how to run a car dealership in a highly professional manner.

PSU Fan

Sep 18, 2013

We worked with Ed Woolford and he was a pleasure to deal with. Ed was very friendly and easy to deal with. We had told Ed that we hated the dealing part of purchasing a vehicle and he said nobody liked that but would make it as easy as possible. Ed has been with Rahal for a long time and that made us very comfortable. Ed had answers to all the questions we had about our RX 350 and was not high pressure to buy. We would highly recommend Rahal and would highly recommend Ed.

Leigh & Chris

Jul 21, 2013

Great car for a great price! Ashley Cherry and George Seeger were on top of things and helped to outline an easy buying experience. Straightforward and honest. Thank you!

MRadosavljevic

Feb 11, 2013

Bobby Rahal Lexus is just a great overall dealership. I have been coming here for 8 years and everyone from Glen Smith (used car salesman) to Barney (Sales Executive) to Kate in Service has always provided world class service. It is so nice to come to the dealership and not feel like you are getting robbed. Service rates are reasonable and any parts I have ever needed have be comparable to the many independent garages in the area. In fact, I once had to take my vehicle for service to another garage in the area, less than a year later Bobby Rahal Lexus ended up fixing the poor work the other garage previously completed incorrectly. Only issue I have with the dealership, they are not always willing to move to a more competitive price on vehicles that are for sale; therefore, keeping me from giving all star rating. In fact, had to buy my most recent vehicle at another dealership as painful as it was. Ill miss the service. Regardless, give accolades when they are do.Keep up the good work Bobby Rahal Lexus!

M.Radosavljevic

Feb 8, 2013

Bobby Rahal Lexus is just a great overall dealership. I have been coming here for 8 years and everyone from Glen Smith (used car salesman) to Barney (Sales Executive) to Kate in Service has always provided world class service. It is so nice to come to the dealership and not feel like you are getting robbed. Service rates are reasonable and any parts I have ever needed have be comparable to the many independent garages in the area. In fact, I once had to take my vehicle for service to another garage in the area, less than a year later Bobby Rahal Lexus ended up fixing the poor work the other garage previously completed incorrectly. Keep up the good work Bobby Rahal Lexus!

mardy

Jan 3, 2013

I purchased a 2007 Lexus GS 350 from this dealership and it was one of the best experiences ever. My salesman name was M. Barney one of the nicest people I've ever met. very professional and patient and gave me the best deal for my money. The employee's make you feel welcome as soon as you walk through the door. Barney sold me the car and took the time out to answer all my questions and extra time to show me how to work every feature in the vehicle, his customer service was excellent and i would highly recommend this dealership to anyone. All the cars on their lot was show room condition I LOVED IT!!!

Easy Going

Dec 5, 2012

I've had four Lexus vehicles serviced at Bobby Rahal Lexus over the past 10 years. Initially Bobby Rahal was the best - very, very good service. And their facilities are the best. But now, they're service is worst than Kia. If you live in eastern PA, go to any other Lexus dealer than Bobby Rahal.

Laurie

Dec 4, 2012

My experience at this dealership was good. I enjoyed working with the sales person even though he was not completely knowledgeable about the car I was purchasing which was a Honda. Most of his experience is with Lexus. However this was not a problem for me since I have owned other Honda automobiles. Of course I had to take the car to my own mechanic to have everything checked out and there were a few minor items that needed to be fixed. This disappointed me because the sales person told me that all the cars they sell are checked out and repaired before being placed for sale. One of the items that needed fixed was something that the Lexus service department supposedly fixed before the car was placed for sale. I am not sure if the item was not really fixed or if it was done incorrectly. All of the staff was very pleasant.

Cheito201

Aug 28, 2012

Over priced non negotiating sales people I have ever seen. They use this thing called market driving value which is bull cause every other dealer I found had the same car with less miles for a whole lots less. That was gonna be my second purchase through Bobby Rahal first one was Acura so I consider myself I valued customer but not them they act like they don't need your money. Well fortunately I found the same car a few miles away that was suppose to be market driven for a lot less No flaws less miles.

Charleslopinto

May 16, 2012

This is my 3rd car that I purchased from this dealership! That should say it all, but I'll say more. Barney Smith is a great salesman, honest, respectful, and a really nice guy! He will bend over backwards to get you a good deal that you will be happy with. Their standards are extremely high, and their customer service is by far the best I have ever seen. Everyone you come in contact with, whether sales or service are always very friendly. Now go buy yourself a new Lex, and ask for Barney. Tell him Charles LoPinto sent you.

Love my car

Feb 26, 2012

Wonderful knowledgeable sales staff. The buying process of my certified used Lexus went great and I love my car. Looks brand new.

mark1joseph

Jan 24, 2012

The dealership is extremely overpriced and took advantage of my daughter. A check emission light was resulting from a malfunctioning thermostat. The bill - $267.00, labor and parts, including a gallon of antifreeze which was used to top off five or ten different cars.This is exactly the kind of conduct which causes most people to distrust the industry.

viper504

Dec 27, 2011

I'd give this dealership higher than fives if I could, and hands down my internet sales agent, Jeff Whittington should get the credit... I've been in a market for a pre-owned BMW 3 series coupe, for close to 3 yrs.. I knew what I wanted, it was just a matter of where I would get a great deal, but also great customer service.. Unfortunately that doesn't always go hand in hand and over the past few yrs deals had fallen through because of the lack of one or the other.. After the past experiences I had, I was dejected and thought that I'd only get my car if some far miracle happened.. But then I found Bobby Rahal Lexus via cars.com and started talking with Jeff via email/phone. He and his manager made me a deal I couldn't refuse.. Jeff went above and beyond to make me comfortable with the whole process, sending me pictures etc (Dealership is 3 hrs away from me).. Till the day I went to look/test/purchase the car, I was still doubting that the car was as good as it was described... But everything that I was told was true, the car was immaculate.. I walked out that day with the keys to the car, and a grin from ear to ear :) If your in the market for a car, used or new (they are a Lexus dealership) Do yourself a favor and give them a look.. They will go above and beyond to make you comfortable with your search and if you decide, your purchase.

anon6688

Nov 16, 2011

Although they have to give you the good offer because of the competition, they'll press your trade in to hell. whee you don't accept the trade in value, they became rude.

bleek300

Nov 13, 2011

I first want to say, that I RECOMMEND this dealer to anyone in the market for a quality car with even better customer service. I'm an active duty military serviceman in southern Maryland. I was looking to buy a certified pre-owned LS460. I knew almost everything about the car itself, so choosing my car wasnt a problem. The fact that I live 3 hours and 40 minutes away from the dealer, only being able to view the car online, and having a previous bad experience buying a LS460 with hidden frame damage had me skeptical about even considering Bobby Rahal Lexus.After I was approved for my loan from my primary bank, I then looked up certified pre-owned LS460s on cars.com. Being the particular person that I am, I wasnt going to settle for just any LS. After finding the car that I wanted, I sent Bobby Rahal Lexus a message from the cars.com website stating that I was interested. About 5 minutes later I received an email response from Jeff Whittington (Internet Sales Consultant). I asked Jeff "how does the car fax look and do you do military discount". Jeff then sent me the carfax and told me the Lexus does provide $750 military discount. Even with that information I was still unsure about driving so far to get the car, meanwhile there are at least 6 Lexus dealers in the DC area, which none of them had the car with exact options that I was looking for.After hours of contemplating rather to buy local or drive a whole state away, I said to myself if Bobby Rahal Lexus would give me the military discount and throw in a courtesy smart access key, then I'd commit to them (my compensation for the drive). Jeff was able to get that approved. The only thing he forgot to mention in the beginning was that I needed to finance through Lexus in-order to get the military discount. Once he kindly explained the situation, I faxed my information to him to apply for a loan through Lexus Financial (meanwhile I already had financing). Last year I applied for a loan through Lexus with good credit and was offered a 12% APR, so I almost didnt want to waste my time attempting again. Once I decided to make that drive (after work), I received a call from Nga Tran (Finance Consultant). She not only informed me that Lexus said they would beat my current interest rate at 5.99% (from my personal bank) and gives me a loan 2.9% but they were willing to give me the loan at 72 months instead of 60 months to match my request from my bank. As I was driving up there, Nga also explained to me in full detail about the warranty that Lexus provides that comes with my car with options for an extension. Lastly she informed me that all the paperwork would be set up before I got there since Ive been working all day and had a 7 hour 20 minute drive. When I arrived I was greeted by Jeff who Ive coordinated the whole deal with, then introduced to Edward Woolford (Sales Consultant). Ed was the perfect salesman! We went over all the detail of the vehicle, he explained everything to me in detail on the things I had questions with. He walked me through the history of my car, because he consistently dealt with the previous owners and also the history of the LS model. After going over every detail with a fine comb, I decided to get the paperwork started. As promised I received my discount, my smart key access card as I requested, along with a very nice courtesy Lexus umbrella. To sum up my magnificent Lexus car buying experience. Jeff got me the deal that I wanted (price and incentives). Nga got me financing through Lexus and beat the financing from my own Credit Union. Lastly Ed ensured I knew everything about my car before I drove off, slowly walked through all the paperwork explaining everything on every page, took me to Enterprise to drop off my rental car, he even went to Enterprise to recover my hat that I left in the car and mailed it back to me. Not one associate pressured me into buying and every one of them made me feel as ease throughout the whole buying process. Thanks Bobby Rahal Lexus team, you done an outstanding job!

bleek300

Nov 13, 2011

I first want to say, that I RECOMMEND this dealer to anyone in the market for a quality car with even better customer service. I'm an active duty military serviceman in southern Maryland. I was looking to buy a certified pre-owned LS460. I knew almost everything about the car itself, so choosing my car wasn a problem. The fact that I live 3 hours and 40 minutes away from the dealer, only being able to view the car online, and having a previous bad experience buying a LS460 with hidden frame damage had me skeptical about even considering Bobby Rahal Lexus. After I was approved for my loan from my primary bank, I then looked up certified pre-owned LS460 on cars.com. Being the particular person that I am, I wasn going to settle for just any LS. After finding the car that I wanted, I sent Bobby Rahal Lexus a message from the cars.com website stating that I was interested. About 5 minutes later I received an email response from Jeff Whittington (Internet Sales Consultant). I asked Jeff "how does the car fax look and do you do military discount". Jeff then sent me the carfax and told me the Lexus does provide $750 military discount. Even with that information I was still unsure about driving so far to get the car, meanwhile there are at least 6 Lexus dealers in the DC area, which none of them had the car with exact options that I was looking for. After hours of contemplating rather to buy local or drive a whole state away, I said to myself if Bobby Rahal Lexus would give me the military discount and throw in a courtesy smart access key, then I'd commit to them (my compensation for the drive). Jeff was able to get that approved. The only thing he forgot to mention in the beginning was that I needed to finance through Lexus in-order to get the military discount. Once he kindly explained the situation, I faxed my information to him to apply for a loan through Lexus Financial (meanwhile I already had financing). Last year I applied for a loan through Lexus with good credit and was offered a 12% APR, so I almost didn want to waste my time attempting again. Once I decided to make that drive (after work), I received a call from Nga Tran (Finance Consultant). She not only informed me that Lexus said they would beat my current interest rate at 5.99% (from my personal bank) and gives me a loan 2.9% but they were willing to give me the loan at 72 months instead of 60 months to match my request from my bank. As I was driving up there, Nga also explained to me in full detail about the warranty that Lexus provides that comes with my car with options for an extension. Lastly she informed me that all the paperwork would be set up before I got there since Ie been working all day and had a 7 hour 20 minute drive. When I arrived I was greeted by Jeff who Ie coordinated the whole deal with, then introduced to Edward Woolford (Sales Consultant). Ed was the perfect salesman! We went over all the detail of the vehicle, he explained everything to me in detail on the things I had questions with. He walked me through the history of my car, because he consistently dealt with the previous owners and also the history of the LS model. After going over every detail with a fine comb, I decided to get the paperwork started. As promised I received my discount, my smart key access card as I requested, along with a very nice courtesy Lexus umbrella. To sum up my magnificent Lexus car buying experience. Jeff got me the deal that I wanted (price and incentives). Nga got me financing through Lexus and beat the financing from my own Credit Union. Lastly Ed ensured I knew everything about my car before I drove off, slowly walked through all the paperwork explaining everything on every page, took me to Enterprise to drop off my rental car, he even went to Enterprise to recover my hat that I left in the car and mailed it back to me. Every associate made me feel at ease throughout the whole process with no pressure. Great Job, Bobby Rahal Lexus!

gherm

Oct 27, 2011

I had a great experience here. If you own a lexus and you want quality,competitively priced, expert work on your vehicle, I highly recommend Bobby Rahal Lexus. They called me daily explaining what they had found, and asked whether or not I wanted it fixed. They explained things in a manner that I felt educated and included. The work was done quickly, they washed and vacuumed my car, and even filled my gas tank (this was due to a lexus recall fix I had done). They took pride in their work and it showed.

Sonny

Oct 10, 2011

I traveled to this dealer because of the conversation I had with Jeff over the computer. I tried to deal in Virginia but could not. After meeting him in person and reviewing his inventory and the manner of attention we received was excellent. Jeff and his staff went to work in getting us the best deal I feel was fair. I would go there again for future purchases.

midnitcmw

Apr 28, 2008

This is one of 8 Lexus dealerships with 50 miles of our home. We made a late Friday visit while doing some intial car research about one month ago. During this visit we were very pleased with the customer service and knowledgable sales person, Sam, that worked with us.This past Saturday (the last one of the month), after making a desicsion to purchase a brand new Lexus IS250 AWD, we returned to Bobby Rahal. We have done a lot of research on this vehicle, pricing and leasing options, and were prepared to buy a car. After sitting with Sam for about an hour and meeting his sales manager, Jeff, we were told that they would need until Monday to finalize the "deal"; verify our trade-in value and payment for the lease option we desired because we were from MD. Not a big deal, as we had not scheduled an appointment with Sam. We, of course, knew the mark-up on the model we wanted, what we would accept on our trade-in and made a very resonable offer on the car based on this information. Very resonable as in the dealership would be making over $2,000 on the sale of the car, plus the re-sale of our trade-in. It was close to 5pm and looked as if customers were waiting to see the fininace department so Jeff said they would call us first thing on Monday with all of the information and asked that we wait until then and to not purchase a car from another dealer. He didn't even offer for us to take the car over the weekend and return it Monday, and hasn't even called. I guess they have sold enough new Lexus cars this month and didn't need our money. Very poor. What do dealers think, all customers don't know how a business operates and that we can't get the same thing somewhere else??? Just silly....I'm sorry for all of the PA residents that don't have a more customer driven dealer to sell them a Lexus or other brands sold by Bobby Rahal.