Used Cars for Sale at Boch Honda in Norwood, MA

bostoncarguy

Oct 20, 2016

We received an Internet quote from Boch Honda, which was an excellent price. However, when we went into the dealership, they had sold the vehicle we received the quote for. Of course, they had plenty of others in stock, but the internet price wasn't valid on any other vehicles... if we still wanted a similar car (same model, same trim level), it would cost an additional $750 for a vehicle fresh off the truck. Waste of my time. Ended up with a better deal at Honda Cars of Boston, and a much nicer experience.

Mary K.H.

Oct 3, 2016

We truly got lucky when we met "Chapin" our salesperson at Boch Honda on Rt. 1 in Norwood! Chapin is a very nice and honorable young man and he knows his stuff! He listened carefully to what we wanted, which was the Odyssey, and came out with it very quickly for us to take a test drive in. He sat and explained some of the features and answered all of our questions clearly and concisely. My husband and I had respectful negotiations with Chapin and his manager on the vehicle and finally came to an agreement. We had researched quite a bit and had also gone on TrueCar to get an idea of what others have paid for the 2016 Odyssey. We feel we got a fantastic deal for what we got and left there extremely pleased with our experience of dealing with a "no-pressure" dealership and a salesperson who was so helpful and informative. Chapin is a young man with a very likable demeanor and personality. He is intelligent and decent and has a genuine class about him. We feel Chapin will go far at Boch Honda and in life in general. You couldn't meet a nicer young man who is so willing to help! Soooo, if you're interested in a new Honda, go into Boch Honda and ask for Chapin...you won't be disappointed in your dealings with him even if you don't end up buying a car. We love our new Odyssey and our best wishes go out to Chapin for a very successful life!!!

Jose A. Cintron

Sep 22, 2016

I must say the level of customer service, the clean and friendly environment, the overall experience with the purchase of my car was beyond phenomenal. Biff Fenerty and Blake were both exceptional and helpfull. I would recommend Boch honda anyday and anytime. Its a great feeling to walk in and get this amazing level of customer service.

Kristen Bickford

Sep 20, 2016

Well to start i went their to test drive a few cars and was hoping to purchase one that same day.i told the salesman my price range of 15,500 and after that he shows me some cars a few honda accord sports and a few accord exs none had prices on them. I found the car i wanted after our drive and went inside to fill out the papers to find out the car was 20,000$ so because that clearly was over my budget i had to walk away without it then i went home and looked up the car on truecar.com and saw it was 17,398$. So now i was mad confused and had no car. I called and asked them for a price on a vin # for this car the man on the phone says 17,989 i told him i saw it for 17,398 and he puts me on hold then says sorry about that your right.i then tell him what allready happen and to give me an explanation for whats up with this car.he laughs and says i guess someone was trying to make a quick buck and they dont get much for used cars.needless to say they lie and play games. Go to bournes in easton they were upfront real and had great deals. Also never buy a car from them without research on the price by edmunds or trucar. They will get you for more money if they know you havnt done your research.

Adrian

Sep 14, 2016

Short story, terrible and disrespectful. I will tell the full story because I think that's how stories should be told, especially for bad experiences.My wife and I did online inquiry about Honda CRV night of Saturday 9/3. 3 dealers contacted us: Cambridge, Everett and Norwood (you guys).Honda Cambridge and Honda Everett were the closest one to our home. We visited Honda Cambridge at 5:00pm on Sunday 9/4, because Google says Everett close at 5pm and Cambridge close at 6pm, but really Google had the wrong information. Cambridge close at 5:00pm too. The sales associate took our information, asked us to look around, promised to give me a call the next day. He never did, so our mindset moved on.Sunday 9/5 afternoon we had phone conversations with Everett and Justin Salvador from Norwood, had a really good experience with both, so we decided to visit both. We went to Honda Everett to do a test drive. We told the associate up front we just started shopping and learning about Honda cars a day ago. We need time to decide on the color and trim, so please don't push. "Sure, my job is to help you decide". After the 10 minute test drive, he became very pushy. Asked us if we like the car, if we do, why aren't we willing to pull the trigger and buy right now, because the car we are driving may be gone tomorrow.Everett wasn't pleasant. Justin Salvador gave us a price quote through phone and email, but also told us to visit because Norwood has a strong incentive to help me buy. I got to visit so he can tell us the details, but don't worry he will customize those incentives for us, so we decided to visit and give Norwood a shot.When we arrived Norwood, front desk girl was nice, it was really pleasant to have the bad experience at Everett washed away. Maria Santos was the associate helping us. She didn't seem to be knowledgeable enough on the different car trims. When we asked her what's the differences between CRV EX and EXL, she kept on repeating moon roof and blind spot monitor, which both models have. That's fine. That's something we can look up online too. At least Maria was sincere, walking in the rain, and willing to work hard for our business. When we talked about price, I told Maria I went to Norwood to find out your incentives to sell. Another dealer beat you guys. Please tell me your incentives to sell. She said she has to ask her manager about things you can offer.Then Mark came (or Marc, whoever Maria's manager is), and read Honda's service phone call log. I told him about another dealer having better price than you guys. He didn't bother to ask what the difference was or what he can do to help us decide to buy at Norwood. He just asked what's our problem? He already gave us a price. He doesn't believe we have a better price else where otherwise we wouldn't drive to Norwood in the rain (Well, it wasn't raining in Somerville when we headed out). If we aren't buying tonight, then let's not waste his time, and our time. I can come back tomorrow if I like, but good bye.My wife and I were really unpleasant about how Mark responds, and unwilling to at least spend time to listen to customers. We decided Norwood wasn't going to work, but we were thankful for Maria's time, so I went to Maria to show her the quote we got else where was better, wanted to thank her, and if the manager changes his mind, she can give me a call, and left my phone number.Then Mark came interrupted Maria and my conversation.Mark: What's the problem?Maria: I'm keying in the customer informationMark: I already did that. Customer unhappy with price. Case closed. Now move. We have to lock the door.Seriously??? He was interrupting customer's conversation with associate and kicking customer out like that??? Time was around 8:55pm, not even closing time yet.One the way back, my wife and I had the conversation, "Does car shopping have to be painful like this? Aren't customers allowed to inquire about prices and services? Let's just buy the car from Everett and end this non-sense. We didn't like his pushiness, but at least he tried working with us, and with integrity."The next day we paid and signed with Everett. Price was better, but it's not even about the price. We just want car shopping be over. We are glad we don't have to ever see Mark again, and would tell friends Norwood is not worth the trip.Stories like this need to be told so other people can avoid the really bad experience we had.

Vicky Kennedy

Sep 13, 2016

I recently purchased a 2016 Honda Civic and worked with sales consultant Amine Abad. He was very knowledgable, helpful, and made my experience enjoyable and efficient. He was available to help with questions even after the purchase and I would highly recommend both Amine and Boch Honda.

Sam

Sep 9, 2016

I would give them less then one star if that was an option, they made my car buying experience worst. we went to purchase Honda accord sport at Boch, our salesperson was Garry who had very little knowledge of vehicle, i have to say finance guy was very nice , we purchased the remote starter installation with new car they promised that car will be ready in two days, Next two days no update even after repeated calls , after three days we received call from salesperson that car is ready in morning, we called 10 times after to confirm the time of pickup but no care at that dealership so at the end we went there, they handed the keys like they doing favor to me (like its courtesy vehicle) and there was no remote starter installed ,when i asked they looked surprised and then gave me option that there guy will come and install that at my house very next day, but after even week they never contacted they even don't answer my calls, still waiting for my remote starter. I never recommend anyone buying from them they don"t care once you purchase the car.

Sukh Seera

Sep 8, 2016

I would give them less then one star if that was an option, they made my car buying experience worst. we went to purchase Honda accord sport at Boch, our salesperson was Garry who had very little knowledge of vehicle, i have to say finance guy was very nice , we purchased the remote starter installation with new car they promised that car will be ready in two days, Next two days no update even after repeated calls , after three days we received call from salesperson that car is ready in morning, we called 10 times after to confirm the time of pickup but no care at that dealership so at the end we went there, they handed the keys like they doing favor to me (like its courtesy vehicle) and there was no remote starter installed ,when i asked they looked surprised and then gave me option that there guy will come and install that at my house very next day, but after even week they never contacted they even don't answer my calls, still waiting for my remote starter. I never recommend anyone buying from them they don"t care once you purchase the car.

Lorna

Sep 7, 2016

Today, I took my car in to the services department in Norweod because of a recall. Micheal Morse was my services person. He was very professional, friendly, and courteous. I was very please with the service.

Jon L.

Sep 6, 2016

I just finished my fifth transaction at Boch Honda in Norwood. I continually have great experiences there. Amine Abad is the salesperson I keep using. I find him reasonable, helpful, and friendly. Karen is at the front desk at s always friendly and courteous. I highly recommend this dealership. They really try to make things work out well.

Peter

Sep 3, 2016

I recently purchased a car at Boch Honda, the second car I bought there in 4 months - it will be the last time I buy a car there. I intended to buy without dealer financing. The sales bosses flat out lied and did everything the could to get me to finance through the dealer, including stating that they could not take a substantial deposit and hold the car for 2 days as the funds were procured externally. Of course they could take a deposit and hold the car, but they refused to, instead pushing for dealer financing and refusing to finalize the deal unless I financed through them. Part of this ploy was the transparent BS that if I delayed signing the deal, the car would not be available by the time the external money was available. Review of their website one week later demonstrated that ALL of the similar vehicles that were available the day I went are still there. Another flat out lie... You have to do your homework before talking to them as they will feed you the line that they can't move from MSRP because the cars are flying off the lot and will not be there after the weekend. It took all day to work through the nonsense with them when it should have been a 2 hour encounter. I should have just left and gone to Silko Honda, a dealer 15 miles away that will give you the "Real Price" with the first inquiry. If you want to waste you time and be treated like an idiot, by all means, visit Boch Honda. I will take my business elsewhere

SunnyRay

Sep 2, 2016

I purchased a used car (non-Honda) from Boch Honda in Norwood in July 2016. Besides having to spend an entire afternoon waiting for them to clean the car and finalize the loan paperwork, I thought they were an OK group and I was satisfied with my purchase. But then, right as I was taking official possession of the car, my salesman told me that they couldn't inspect my car without a valid registration so I could just go have it done on my own and they would refund my money after I provided proof of inspection. Yes, they charged me (and I subsequently financed) the $35 for an inspection but never intended to provide the service. I provided that proof less than 7 days later and now it is 7 weeks later and I still have not received my refund. I was further displeased with their service and professionalism when I realized after driving the car for a few weeks that they had only replaced 1 windshield wiper blade after agreeing to replace both. It may seem small, but it was part of our agreement of purchase and they violated that agreement. I would never visit this dealership again and I will warn anyone I can that they do not honor their promises, they charge customers for services they do not provide, and they lack the integrity to provide refunds in a timely manner.

daniel gutierrez

Sep 1, 2016

thank to Amine for making my purchase fast and fair, with a great deal.

Jnorty5

Aug 30, 2016

Very disappointed in the thoroughness of the certified pre-owned inspection process. A couple months after purchasing the vehicle it was making loud noise in rear. I brought it to my mechanic who informed that rear break pads needed to be replaced. I contacted sales person who told me it was wear and tear issue not covered via warranty. Wear and tear? I had the vehicle a few months. Only after visiting GM in person did they agree to repair.Then heater core issue cost $450 to repair using process of flushing with CLR.At one point I asked service manager if they had replaced rear differential fluid as part of certification process. He looked up record and told me they did not. I asked if they knew when previous owner had it replaced. He said they did not know. Then it should have been changed!

PaulT

Aug 25, 2016

While it helps that they have a great product, my purchase was an excellent 2014 Honda Accord Sedan with which I am very satisfied, the entire staff including Amin Abad, the representative who worked with me, were friendly and helpful. They answered all my questions and made sure I understood all my options without (and this is important to me) being super high pressure about it. I'm really looking forward to driving my "new" car a lot (even in Boston traffic).

PaulT

Aug 25, 2016

While it helps that they have a great product, my purchase was an excellent 2014 Honda Accord Sedan with which I am very satisfied, the entire staff including Amin Abad, the representative who worked with me, were friendly and helpful. They answered all my questions and made sure I understood all my options without (and this is important to me) being super high pressure about it. I'm really looking forward to driving my "new" car a lot (even in Boston traffic).

Asha M

Aug 25, 2016

Average car buying experience except couldn't get the CRV I wanted on a lease. Made me fill out paperwork for an EX but had to lease LX. Overall everyone tried to be nice and they did get me .9% APR. I also had to rollover negative equity and they were good about that process.

cath

Aug 24, 2016

AVOID!!!! I have been doing business with Boch Honda for too long to remember. Lately it has been the worst experiences ever. Today I stopped in to look at the all new Ridgeline while in for service and was told "If you don't want to pay sticker, you're wasting your time and mine." The worse part about this is that I am trying to figure out what has happened to all the faces I knew for so long. I read all these reviews and there are reviews from people who work there about THEMSELVES. Isn't that like false advertising?????Brought my husbands car in for a tire... tire was fixed and all but when I asked a question to the sales team about the new truck, I was completely dismissed. I just wanted to give feedback to my husband. I have been fighting with bringing my business elsewhere and now I think they sealed the deal. I will drive 4 more miles down the road and introduce myself to a new dealership.

no name badge and no card given

Aug 24, 2016

Went in to get information about the new Ridgeline and was told very disrespectfully what the rules of the purchase would be. It was like they assumed I couldn't pay sticker. I know it is a new model. I know the rules. I am not a recent high school grad with a lack of purchasing history. My husband and I have bought many cars and a few from there. The service team is always great. The sales team WAS always great. Don't even recognize the faces anymore. RUDE. CONDESCENDING. Also, I look through all these reviews to see if its just me.. oddly.. since I have been servicing and buying cars from there for so long.. some of the reviews are from the staff about themselves. Doesn't sound like that's a good business practice.. Just my two cents.

Crvmom

Aug 23, 2016

I went to the service center to have my car looked at because it was making noise and I thought I needed new brakes. My car was within the 36,000 miles and 3 years for the warranty, but the man there blatantly lied to me saying the brakes were only covered for a year under warranty. I called another dealership and the brakes are in fact covered. Boch even wanted to charge me to just look at my brakes. I wasted my time going there and it was especially difficult to get there because I had my newborn baby with me. Don't waste your time or money, go elsewhere!

David

Aug 23, 2016

I purchased a car here three years ago cash . It wasn't a bad experience . Now I go back to purchase one for my husband and let me tell you the customer service is the worst I have ever experienced . To get someone on the phone is difficult . Then when you do get someone on the phone they keep transferring you . Never again

gurski6

Aug 15, 2016

I just started my 3rd CRV lease with Boch Honda. I was lucky enough to get Amine Abad for my first sales experience at Boch Honda and will never deal with anyone else as long as he is working there! He is very professional, friendly and truly cares about making his customers happy. Thanks again Amine!!

CRV Lover

Aug 15, 2016

I just started my 3rd CRV lease with Boch Honda. I was lucky enough to get Amine Abad for my first sales experience at Boch Honda and will never deal with anyone else as long as he is working there! He is very professional, friendly and truly cares about making his customers happy. Thanks again Amine!!

Chris

Aug 9, 2016

I just entered into my 3rd lease with Boch Honda and a 2016 CRV. I dealt with Amine Abad the last 2 times and don't ever want to deal with anyone else! I'm sure most of the other sales people are good too, but Amine goes above and beyond to make sure his customers leave happy. He is professional and never makes you feel pressured. When I went to pick up my new CRV, Amine was tied up with another customer. A different sales guy started the process of switching my plates from the old car to the new. Amine noticed he had put a rusted screw into the plate on the new car and he immediately replaced all of the screws with brand new ones! He truly cares about his customers and it shows. Thanks again Amine!! See you in a couple of years for my new CRV :)

Matt H

Aug 4, 2016

They advertise the 2017 Honda Ridgeline RTL-E way bellow MSRP price, when I called them to make sure that they will honor that they say " No, this is a mistake I will let manager know about it." The mistake that has been there for a month and it is STILL THERE.

kjwalsh86

Jul 28, 2016

We loved our experience with Boch Hondaa. Edison M. was very easy to work with. He wasn't pushy and answered all of our questions. He had everything ready the day after we me made the deal and picking up the car was a breeze.

somikim04

Jul 28, 2016

I had a great time with Edison buying my honda pilot. Really efficient, nice, and it was great working with him. It was the most painless process ever!

Lodz Touzin

Jul 27, 2016

Edison Morales and Jocemy did an amazing job in helping getting my new civic. I went to the dealer on the 4th of July just to browse, convinced that I was not ready for a new car but ended up leaving with one and a humongous smile. It sure does not get any better than this. **Two thumbs up**

LaurylAnne

Jul 8, 2016

Working with Amine Abad and then Shawn at Boch in Norwood was really pleasant. It was my first time buying a car and Amine was great.

hPErry

Jun 17, 2016

Went to Honda to trade in my car for a Honda-CRV and dealing with Simon was great. He was very helpful and I was very happy with my experience.

PatriotsFan12

Jun 15, 2016

I went to Boch Honda on May 31 to buy my first set of wheels. Within minutes of entering the dealership, we were set up with Amine - an excellent, knowledgeable, efficient sales representative. Amine helped me narrow down vehicles upon minutes of telling him what features were a must. I walked out that day buying a 2013 Honda CRV (absolutely beautiful!) and it feels like a brand new car to me. Although getting a car for the first time is overwhelming, with Amine's help the process went surprisingly smoothly. He also recommended insurance agencies and also helped have the car delivered since I was unable to return that week due to work. He is easy to contact w/ any questions and I appreciate his help at Boch honda.

Amine Abad and Hayden Ali

Jun 15, 2016

After looking for a car and doing research I'm extremely glad I had Amine Abad and Hayden Ali to help me through this process. They both provided me with phenomenal customer service. I highly recommend having them to help you. Nicest people in building, the girls out front don't greet you but the service I was provided by both Amine and Hayden blow the first impression of entering the building out of the water. Extremely patient, helpful and I was informed about all the features and services I am provided and I can get. I even received a demonstration inside the vehicle of all the great features my car has which is awesome. I left the lot knowing everything my car has to offer. Will go back to them once my lease is up and to bring them more customers! Hands down best customer experience of my life. Thank you Amine and Hayden !!

Jsr27

Jun 14, 2016

Loved Loved Loved the great customer service I was provided by Amine Abad and Hayden Ali. Exceptional service, was helped from beginning to end. Highly recommended! Will send anyone I know looking for a car to them where ever they go. If I could give them a score of 10 I absolutely would.

Ameliaisfabulous

Jun 12, 2016

I recently went to Boch Honda on Memorial Day. I went in to upgrade my lease. I met Mike McShane. Mike was a great listener and was able to hone in on what I needed from my car. He recommended two models. He was very knowledgeable about all of the Hondas. He was up on all of the technology and knew what models did what. I went with the 2016 Honda Civic and was able to stay within my budget all while getting the function and style I needed. What was really impressive about him was that he had a sales associate along with him who was training. Chapin was really good as well. I got to rang the bell and take a photo in front of the wall, which was great. Perhaps, the thing that worried me the most was that my mom would be comfortable in driving the vehicle as she would be using the car to drive my nana to her cancer treatments. Mike got that because he is a cancer survivor. Mike was with me at every step. He informed me of the process. We went from Sales to the Finance Office to waiting for the car to be serviced. Mike took me and my mom to show me how to work the car. Mike was excellent. He gave great quality service and was very kind. He even called me to check in to see how I liked the car and how I was faring. I am extremely grateful to Mike and Chapin for their expertise and support in the process. I definitely tell everyone I know how awesome Mike is and how much I love my Honda. My mom, who is Catholic, definitely said prayers of thanks for both Mike and Chapin. Everyone should have the experience and receive the treatment that I received from Mike McShane. He is really that good and that awesome.

Cho Ni

Jun 11, 2016

Boch Honda is a great dealership. The sales consultants are very attentive and provide detailed answers to all of your questions and concerns. The sales consultant who worked with me was Simon Suen and he was great in explaining all of the features of the cars I test-drove. He even gave great step-by-step tutorials in using the back up camera and lanewatch feature of some of the cars. Overall, I had a great experience at Boch Honda. I found the right car for me and they made the process very easy.

Alexafdez23

Jun 8, 2016

If you visit Boch Honda see Lenny Shaul he's amazing. Great with details and follows through even if he's off that is dedication to excellence. My experience exceeded all my expectations. The vehicle is awesome the drive is smooth. Honda did mayor improvement. Juldeh Barrie sales manager is awesome such a gentleman and very enthusiastic he said he wanted to help and he sure did thank you. I really hope they both read their reviews. Keep up the great work!

Alexa Fernandez

Jun 7, 2016

Boch Honda it was a great experience by far Lenny Shaul is the best salesperson I have dealt with. He's patient and does not miss one detail. If I ever need to purchase a vehicle again I will wait for him. Lenny is full of attention for a busy buyer he accommodates you and respects your time. Lenny with great pleasure I will do business with you again.

Civic10thgen

Jun 6, 2016

I am very satisfied and happy that I came to Boch Honda to purchase my Honda Civic. Simon the salesman provided great service and answered all my questions to the fullest extent. It was a good experience and I would definitely recommend others to come to Boch Honda.

Antonysmiley

May 24, 2016

I am very happy that i choose this dealership to get my Honda Accord. Great car, great service, great salesman - Valentin, great finance manager - Lucy, everything was super cool. I definately recomend this dealership to everybody.

Antonysmiley

May 24, 2016

I am very happy that i choose this dealership to get my Honda Accord. Great car, great service, great salesman - Valentin, great finance manager - Lucy, everything was super cool. I definately recomend this dealership to everybody.

greene3258

May 23, 2016

My husband and I purchased a 2014 Honda Accord a few weeks ago and our experience was very pleasant. I normally do not look forward to car shopping, AT ALL. We worked with Michael McShane and Blake Stangohr who both made, working through the process far less painful then past experiences at other dealerships. Thank you for your assistance and we are very happy with the car.

Lindsey

May 23, 2016

My experience leasing a Honda Civic for the first time - through the service of Amine Abad at Boch Honda in Norwood was a sheer delight. He made the entire process hassle free and provided excellent support and patience in answering all my questions and guiding me into my new lease. Amine Abad is an experienced and knowledgeable sales person and I could not be happier with my new car. Thanks!!

ChrisM

May 22, 2016

I recently bought a 2013 Honda Pilot from Boch Honda. In short, I'm very satisfied with both my purchase and the experience, thanks in large part to Bill Varkas. He is a straight-shooter that truly wants to do business and ensure the customer drives off the lot completely satisfied. I recommend anyone in the market for a Honda to stop by Boch and see Bill before going anywhere else.

lmur

May 12, 2016

I just signed a 2 year lease for a 2016 CR-V. Mike McShane was very helpful, and the process was completed quickly. Great service.

PattiLWesport

May 12, 2016

What a wonderful experience I had purchasing a used Honda CR-V for my seventeen year old son at Boch Honda. My salesperson, Amine Abad, was superb. So professional, knowledgable, and an overall pleasure to deal with. What could have been an extemely stressful and high pressure experience was made pleasant and enjoyable primarily because of Amine. Blake, the finance manager, was just as helpful. I was impressed by how well the employees interacted with and related to each other, creating a nice family-like atmosphere. I will definitely return to buy another car from Amine and Boch Honda in the future.

Emmanueld1

May 12, 2016

I just recently bought a 2016 Honda civic in the car buying experience was amazing . I was receiving world-class treatment and my sales consultant listened to everything I was saying and made sure I got the best car that fits my needs as my first car

Patti L.

May 12, 2016

What a wonderful experience I had purchasing a used Honda CR-V for my seventeen year old son at Boch Honda. My salesperson, Amine Abad, was superb. So professional, knowledgable, and an overall pleasure to deal with. What could have been an extemely stressful and high pressure experience was made pleasant and enjoyable primarily because of Amine. Blake, the finance manager, was just as helpful. I was impressed by how well the employees interacted with and related to each other, creating a nice family-like atmosphere. I will definitely return to buy another car from Amine and Boch Honda in the future.

Smart Shopper

May 11, 2016

I bought today brand new Honda CR-V fro my wife. Our salesperson was Michael McShane. What a knowladgable salesperson and wonderful man! Michael went not only one extra mile but whole marathon distance in order to explain to us all important and not so important detail about 2016 Honda CR-V EX. It wasn't first time when I was buying brand new car but I never experienced any thing even close to what we experienced with the help of Michael McShane. During the process of demonstration of features of Honda CR-V by Michael I didn't stop to wonder how one person can remember so much about any car, especially so technologically advances as 2016 Honda CR-V EX. To the addition to above said Michael McShane is absolutely wonderful person to deal with!

Smart Shopper

May 10, 2016

I bought today brand new Honda CR-V fro my wife. Our salesperson was Michael McShane. What a knowladgable salesperson and wonderful man! Michael went not only one extra mile but whole marathon distance in order to explain to us all important and not so important detail about 2016 Honda CR-V EX.It wasn't first time when I was buying brand new car but I never experienced any thing even close to what we experienced with the help of Michael McShane. During the process of demonstration of features of Honda CR-V by Michael I didn't stop to wonder how one person can remember so much about any car, especially so technologically advances as 2016 Honda CR-V EX. To the addition to above said Michael McShane is absolutely wonderful person to deal with!

Emmanuel

May 10, 2016

Amine was extremely helpful with the car buying process and he was on hand a lot. Amine took his time to understand what I really wanted and gave me the best solution. I EXTREMELY RECOMMEND AMINE to anyone who is buying a car.

CTCarDad

May 5, 2016

Our experience with Boch Honda could not have been better. We purchased a 2016 CR-V and were a bit nervous. We live in CT, almost 3 hours from the dealership. The price we were quoted motivated us to buy from Boch, but we were concerned that there would be "gotchas" in the price, sales process or delivery. Not to worry. Our salesperson Amine Abad could not have been more professional or helpful. He dotted every "i" and crossed every "t" to make the process easy, straightforward and pleasant every step of the way. He made sure all the paperwork was executed properly and our car was delivered to us locally as promised and on time with no surprised. Love the car, love the dealership! We will return for certain when we need another car. Thank you Boch Honda.

Joanne

May 4, 2016

We went to Boch Honda on Sunday to see what our options were for leasing a car. The staff was extremely helpful and nice especially Lenny Shaul our sales consultant. He guided us through the process with a lot of knowledge about what he was talking about and contacted us when he said he would. All and all, our experience at Boch Honda and with Lenny was excellent. We will definitely take our business back to Boch Honda.

Ralph B

May 3, 2016

My family has bought 5 vehicles at Boch Honda-Biff Fenerty and have always been treated fairly. They are a no nonsense group! Do your homework on costs and there is no reason to shop elsewhere. They will do right by you.

Aqua

May 3, 2016

If you are looking for a great price, Boch is for you. However, be prepared for a poor buying experience and inexperienced sales staff. Unfortunately, I knew more about the model I was purchasing that the sales person. They brought over help but that wasn't much better, they finally brought over a sales manager who was able to answer our questions. Everything goes through the sales person is what you are told, unfortunately the sales person could not generate a correct sales contract or price the dealer add on's (floor mats etc...). So you wait and wait and wait. Delivery of the car was as poor as the sales person. Since the sales person doesn't know the product how can they explain the technical options? They can't. To make matters worse the car didn't have all the dealer on's installed when the car was ready for delivery. So you wait again. Be prepared. Got a great car at a great price but the overall experience was poor.

Mrscolburn

May 1, 2016

I received top service from Lenny when discussing end of lease and new options. I left with the car I wanted for the price I wanted. Very happy with overall experience. The entire staff was great. Thank you!

Peter

Apr 15, 2016

Lloyd was extremely helpful in identifying the right pre-owned car for my needs, and then working with me to secure the purchase at a price I was happy with. Even after that work was done, Lloyd went the extra mile in dealing with some specific needs that I had with respect to vehicle pickup and other options. He is very responsive and a pleasure to work with. I will be calling Lloyd next time I need a car.

Peter

Apr 15, 2016

Lloyd was extremely helpful in identifying the right pre-owned car for my needs, and then working with me to secure the purchase at a price I was happy with. Even after that work was done, Lloyd went the extra mile in dealing with some specific needs that I had with respect to vehicle pickup and other options. He is very responsive and a pleasure to work with. I will be calling Lloyd next time I need a car.

CAB

Apr 9, 2016

Rocky, delivered the car to me in VT! No words can explain how awesome, and painless he made my buying experience! Thanks again for everything!

cgira3

Apr 2, 2016

We just bought a 2016 Honda Accord Sport. Gary Lee was a fantastic salesman to work with. He was friendly, polite and knowledgable! If your looking to buy a car go see Gary!

Joe

Apr 2, 2016

We just bought a 2016 Honda Accord Sport from Boch Honda and our salesman Gary Lee was fantastic. He was very knowledgeable and thorough explaining all the features in the vehicle. He was polite and always had a kind word and a smile. I'm very happy with the deal Gary got us and I highly recommend Gary Lee and Boch Honda.

mario

Mar 30, 2016

We just bought a 2016 Honda Civic EX. This is our third Honda that I bought from Boch Honda. We were working with Simon Suen and we were very happy with the service that he provided. He showed us the cars that we wanted to see and explained all the features. He was patient and understanding of our needs. We love our new Civic. Excellent car, excellent sales consultant and great place to buy a Honda.

mario

Mar 29, 2016

We just bought a 2016 Honda Civic EX. This is our third Honda that we bought from Boch Honda. We were working with Simon Suen and we were very happy with the service that he provided. He showed us the cars that we wanted to see and explained all the features. He was patient and understanding of our needs. We love our new Civic. Excellent car, excellent sales consultant and great place to buy a Honda.

Sanibelislandsunray

Mar 29, 2016

As I have purchased three cars from Boch Honda over the last 25 years this seemed like the right place to start when it was time to think about replacing my 2008 CRV. Things started off a bit rocky with a less experienced sales person but as soon as Gary Lee (Sr. Sales Rep) stepped in, the process moved quickly and I received the best service I could imagine. Gary and others involved understood that buying a new car didn't have to be just an okay experience, it had the potential to be a great experience and they did everything within their powers to make me a very happy customer. I'm loving my new car and telling all my friends to work with Gary!

PatsyB

Mar 29, 2016

Bill Varkas at Boch Honda is the best car sales professional that I have ever had the pleasure of dealing with. His knowledge and professionalism made the experience easy and enjoyable!

Annie

Mar 28, 2016

The people are very professional and friendly. They provide great service for their customers. It's a clean environment.

Nj10

Mar 28, 2016

Thank You so much to salesman Joseph Thomas. My car shopping experience could not have been any easier! Joseph Thomas was patient and listened to my needs and there was never any pressure to buy. His customer service was outstanding. I will definitely recommend Boch Honda in Norwood to my family and friends!

Ed

Mar 27, 2016

My experience at Boch Honda Norwood was incredible. Joseph Thomas was very helpful and knowledgable sales person. Our buying process was seamless. We are happy with the purchase.

Nj10

Mar 27, 2016

Thank You so much to salesman Joseph Thomas. My car shopping experience could not have been any easier! Joseph Thomas was patient and listened to my needs and there was never any pressure to buy. His customer service was outstanding. I will definitely recommend Boch Honda in Norwood to my family and friends!

Linda C.

Mar 26, 2016

Just purchased a 2016 Honda Accord. Pleased with the whole experience especially our salesman Mike McShane. He was very knowledgable about the product, He was kind and courteous and made the whole experience a positive interaction. Without a doubt, the best car buying experience that I have had.

Hondafan

Mar 25, 2016

I visited Boch Honda to buy a vehicle and i experienced nothing but the best service. Valentin Capatina was great and very helpful and knowledgeable sales person I have met. He guided me through the entire sales process and answered to all my questions. Valentin Capatina has been by far the BEST salesman I have ever dealt with! Now i'm very happy with my new Honda Accord 2016.

dave

Mar 23, 2016

Mike was not only very helpful he also got me back on the road very quickly. I never felt confused or lost during the process as he made sure to explain everything involved.

Peter P

Mar 22, 2016

Shopping for a car is frankly out of my comfort zone, this is the reason why I sent my wife to several dealerships before she narrowed it down to Boch Honda, Norwood. Billy Varkas did not pressure her which was the reason why I decided to go down there and make a deal. We went on a Saturday and Monday, I was driving my certified 2013 Honda EX-L. The entire staff was helpful and courteous, including finance, JD, Kevin, and the other sales reps, Mike, Dennis which I shared some family experiences with and had some laughs. The least I can do is write this review, for my wife I owe her a large honey do list that initiated this wonderful experience! Go on down!!! Regards, Peter P - Dedham

Peter P

Mar 21, 2016

Shopping for a car is frankly out of my comfort zone, this is the reason why I sent my wife to several dealerships before she narrowed it down to Boch Honda, Norwood. Billy Varkas did not pressure her which was the reason why I decided to go down there and make a deal. We went on a Saturday and Monday, I was driving my certified 2013 Honda EX-L. The entire staff was helpful and courteous, including finance, JD, Kevin, and the other sales reps, Mike, Dennis which I shared some family experiences with and had some laughs. The least I can do is write this review, for my wife I owe her a large honey do list that initiated this wonderful experience! Go on down!!!Regards,Peter P - Dedham

Michelle M

Mar 18, 2016

AMINE ABAD has been by far the BEST salesman my husband and I have ever dealt with! He is so honest and kind. He truly cares about his clients and goes way above and beyond for each and every one of them. Both my husband and I purchased our vehicles from Boch Honda through Amine. We would do so again in a heartbeat. We got into the cars we wanted at prices we wanted! What could be better! Amine even goes as far as to getting the fine details sorted out for you on his days off! He could very well tell you to wait until he is back in the office but you will see that is not his nature. Amine even delivered my car to me personally on his day off (I purchased out of state). At delivery, after putting the plates on my car (which is certainly by no means required of him) he spent about 30 minutes going through every single feature the car offered. He did not leave until he was certain he answered every one of my questions. He even gave me his personal cell and said to call with any questions whatsoever. What a way to do business! I would HIGHLY recommend Bach Honda and especially Amine Abad! Five Stars from me!! :)

happycarcustomer

Mar 18, 2016

We purchased a 2016 Honda Civic EX-T. Boch offered the most competitive price and their customer service follow-up was excellent. I was contacted by no less than 3 different people via phone and email to confirm that I had received excellent service and making sure all of our needs had been met. On our second visit to the dealership sales rep Gary Lee was prompt and courteous and made our purchase happen without a lot of wasted time and back & forth bs.

sam the man2

Mar 14, 2016

Thanks to Tom Grover and Tom Rybak, something that can be so stressful was made easy. My son drove his Certified Pre-owned Accord home the same day and is the envy of all his friends. Thanks again guys!

NaNa P

Mar 14, 2016

I had purchased 4 other Hondas before this one. All 5x I have had WONDERFUL experiences with Tom Grover and the sales people. This time certainly was different as I leased my CRV 6 months ago. But when my family increased over night I just needed something larger without drowning in penalties and a large monthly payment Tom G went over and above his efforts to make this happen. Billy Varkas was more than patient with me when it came to color, what was inside and all my questions as this was my first Odessey I was purchasing I wanted all the bells and whistles that I had in my CRV This was just a GREAT experience and everyone is happy with plenty of room now ; )

DobayPilot

Mar 11, 2016

We bought a 2013 Honda Pilot Touring on 2/24 from Amine in Norwood. He and Joseph were awesome! Unfortunately, on 2/27, my husband was hit and the Pilot was totaled. We're convinced that the Pilot saved his life. We called Amine to cancel our Monday appointment with them for some 'I owe you's' and asked him if he had any more Pilots very close to what we had. He did and we bought our second one the following Monday 2/29. This is our 4th car that we've purchased or leased from Boch and we would definitely go back. Thanks Amine and Joseph!

DobayPilot

Mar 11, 2016

We bought a 2013 Honda Pilot Touring on 2/24 from Amine in Norwood. He and Joseph were awesome! Unfortunately, on 2/27, my husband was hit and the Pilot was totaled. We're convinced that the Pilot saved his life. We called Amine to cancel our Monday appointment with them for some 'I owe you's' and asked him if he had any more Pilots very close to what we had. He did and we bought our second one the following Monday 2/29. This is our 4th car that we've purchased or leased from Boch and we would definitely go back. Thanks Amine and Joseph!

Smac315

Mar 10, 2016

My wife and I came down from New Hampshire to buy a vehicle and we experienced nothing but the best service. Our salesman Amine Abad was great and very helpful. We would highly recommend Boch Honda to anyone!

Smac315

Mar 10, 2016

My wife and I came down from New Hampshire to buy a vehicle and we experienced nothing but the best service. Our salesman Amine Abad was great and very helpful. We would highly recommend Boch Honda to anyone!

Usscout23

Mar 7, 2016

Gary Lee was outstanding. He walked us through the process and made us comfortable with our decision. He took the time to understand our needs and got to know us as a family, instead of just another sale.

Sandy

Mar 3, 2016

I was helped by Biff Fenerty to purchase a used car after mine was a total loss. He was pleasant, answered all my questions and made the entire process easier. The harder part was meeting with the business person. I found the car on-line and the purchase process was very smooth.

Vinod

Mar 2, 2016

These guys are the worst people I met so far. They keep you waiting for hours and don't do the job. Keep away from this dealer if you value time.

hondagirl57

Mar 1, 2016

Went in for my routine oil change and tire rotation on my 2014 Honda CRV and was made an offer I couldn't refuse! Mike McShane was my salesman on my 2014 CRV and he helped me get into a 2016 lease on a beautiful brand new CRV. Boch Honda has the best service, sales and overall staff I have ever dealt with. I have been driving for over 42 years and have done business with many different dealerships and none of them hold a candle to Boch Honda.

Hondagirl57

Mar 1, 2016

I had my 2014 Honda CRV in for routine service (previously purchased at Boch) I was approached by a salesperson asking if I was interested in trading mine in for a brand new model, I was then directed to my salesman from 2 years ago and I am now leasing my first vehicle thanks to Mike McShane. I can't say enough about Boch Honda and the entire staff I love it there I am treated like family. Mike is very patient and knowledgeable he took his time and answered all of my questions and got me the best deal possible. I wouldn't go anywhere else for purchasing a vehicle or service,

JohnBeacon

Feb 20, 2016

My experience at Boch Honda started out less than positive. As I negotiated with my salesman, he countered my offer, and stated it was the final counter offer. He stated that I must pay 100% of the amount due, on the spot, that day. It was acknowledged that the salesperson and I had started far apart, with our price points. Without further discussion, about trying to make a deal on a car, I was dismissed from the dealership, and wished luck on my quest, for an Accord. There was no mention of working out a deal, with any of the other cars that I was eying. I never really even said that I wouldn't pay the amount of his counter offer.My friend, Joe, and I were discussing the experience at the dealership. We were perplexed at our quick dismissal, and the demand for full payment. (My plan was to leave a deposit, then go to a bank, to get a cashier's check, when they open, after the President's Day holiday). Instead of risking another less than good experience, in the hands of another dealership, I decided to call Boch. I asked for the general manager, Rocky, to report my experience, and to see if we could repair my relationship with the dealership.Rocky and I had a nice conversation. He admitted that my case was not handled particularly well, and apologized. He shared some information, which gave me some insight into the psyche of the sales staff, and why our salesguy said what he said, about payment being needed the same day. Rocky and I decided we could work together, to try to make a deal on an Accord. I returned to the dealership. We sat down, settled on a price, which actually matched the initial counter offer, from my initial sales guy. (I did some further research after my first visit that day, and realized the price was probably pretty good.)Rocky assigned me salesman Amine Abad, to handle my sale, through delivery. Amine was very experienced, responsive, and directed the rest of the deal well. I had made some requests for information, and vehicle alterations, before delivery. Amine was able to meet each of my requests.In hindsight, Presidents Day weekend could have been a terrible weekend to visit a car dealership. They were very busy. I empathize with the sales staff. They likely have a pretty tough job. They likely get lot of pressure from managers and customers. Rocky shared that he is new to the dealership, in the general manager position. I wish him well in his new position. Lots of the folks at Boch Honda seem experienced and like they are good people. I would give them a chance at your business, when shopping for a new, or new-to-you, Honda. Good Luck! Thank you Rocky and Amine! I have had the car for a couple of days, and am very pleased!

Jbrooks22

Feb 12, 2016

The worst experience ever. I talked to probably 5 people before I went with very explicit details about what I wanted, that I had a pre-approved loan from Bank of America, etc. They did the standard haggle, which I don't mind, but when they pressed to me to finance with them vs with BofA, I said no. They said if I financed with Honda they would "get their money right away"....even though Boch is listed as a preferred dealer on the BofA website for easy financing! Joe, the Mgr, basically said if you're not financing with Honda, we don't want your business. I'm appalled. I've always heard rumors about Boch being hard to deal with. Now they proved it to me. DO NOT DO BUSINESS WITH BOCH HONDA!!!!!

Khanjianjack

Feb 8, 2016

Me and my wife visited Boch Honda Jan 29 to buy a used van..Amine Abad helped us to choose test drive and went through all the paperwork with us Julianne in finance helped us to get financing. What a great experience with Boch Honda both were so professional pleasant and helpful, we drove The van right out the dealership . We were very happy with our purchase and all the help Amaine and Julianne graves usThank you both.

Hagop Khanjian

Feb 5, 2016

What a wonderful experience is buying a van at Boch Honda,my salesman Amine Abad and finance manager Julianne were so helpful to me and my wife. Amine took his time and showed me the van we test drove ,paperwork was made so easy. And Julianne helped me finance the car with such an ease. Thank you for both and thank you Boch Honda Jack and Amal Khanjian

JimmyB1965

Feb 4, 2016

I hate buying cars, but the experience here was painless. Aside from a couple small issues that were suppose to be taken care of prior to getting the vehicle, they were eventually taken care of. Unfortunately I had to drive from NH to have that done

BarblovesPilots

Feb 3, 2016

We worked with Sales Associate, Samuel Peterkin last Sunday and I picked up my new Honda Pilot the next day! I cannot say enough how wonderful and comfortable it was to work with Sam. We wanted to move fast and he really worked hard to accommodate us and make us feel special. The management team backed him up and they were all wonderful as well. I would highly recommend Sam and Boch Honda in Norwood! Even though we had a long drive, it was well worth it.Thank you for taking such good care of us. All the best, Barbara!

BarblovesPilots

Feb 3, 2016

We worked with Sales Associate, Samuel Peterkin last Sunday and I picked up my new Honda Pilot the next day! I cannot say enough how wonderful and comfortable it was to work with Sam. We wanted to move fast and he really worked hard to accommodate us and make us feel special. The management team backed him up and they were all wonderful as well. I would highly recommend Sam and Boch Honda in Norwood! Even though we had a long drive, it was well worth it. Thank you for taking such good care of us. All the best, Barbara!

metallicblue2

Feb 2, 2016

I did not expect to find a car that would make me happy on my first trip to the dealer. I received a great concierge service by Amine from Sales and Joseph from Finance. They worked within my budget and delivered a beautiful metallic blue certified pre-owned Honda Accord 2013. Amine helped with all the paper work, trade-in, registration and inspection. He was truly concerned with my happiness. He had great patience as I made my decision. There are a lot of perks to buy from Boch. I truly recommend them to others.

SYR

Jan 13, 2016

I was out of town when my BMW blew a transmission. Unfortunately, I was put into a rather sticking situation of needing to get a reliable car quickly so as to get back home within a reasonable time.Boch Honda had some great deals that kept me from just flying home and buying a car there.Amine and JD both helped out greatly on the sales and finance side. Grade A. At the end of the day, I found a nice Honda Accord, very well kept, for a pretty decent price!

Aminfan

Jan 11, 2016

We were in the market for a new SUV for my wife as her existing vehicle had 220K miles. We test drove five different makes and motels and were pleasantly surprised by the no 'hard sell' experience of years past.At Boch Honda we met Amin Abad who was courteous, knowledgeable, very personable and listened to our needs and desires and did his utmost to meet them.He painstakingly went over all the wonderful features of the new Honda Pilot which we decided most accommodated what we were looking for. The negotiating process was relatively pain free and Boch accommodated our financing rate request.We would recommend this dealership.

MelissaG

Jan 11, 2016

I was not a buyer but a friend who came along.What a great and painless buying experience we had. Gary M Lee was our salesman and let me tell you, he was a true professional. Listened to us because we did come prepared. Didn't try to pressure us into anything else. A couple hours later we drove home in a new car. I will definitely recommend him and Boch to friends and family.

DonnaBee16

Jan 11, 2016

I went to Boch Honda to purchase another CR-V because I had purchased a Honda from them 11 years ago and had a wonderful experience...Not this time!I had spoken with a wonderful woman who quoted me a great price for the 2016 CR-V Touring, black on black. I had researched the prices and the exact car I really wanted and felt this was the best price. When I arrived the sales associate took me out on a test drive, I then met with his manager. He was not a friendly person, and when I mentioned that Honda gave me a free first oil change when I bought my 2004 CR-V, he said "that manager doesn't work here anymore and I can't give you that." He basically said that if you don't want the deal, you can leave.When I went to pick up my new car that I paid almost $35,000, the sales associate brought the car around and he knew what time I would be there because I told him 3 days prior. He was in such a rush and when I started asking him about the features he said he had customers waiting. I said that I was your customer now. Needless to say he did not show me all the features and told me to just watch this DVD. There was also a nick on the end of the door that they had to fix. The whole attitude of this dealership was so negative.Before I left I spoke with a very nice manager and I explained the issues I had. He gave me a card for my first free oil change, which helped me to feel a little better about the whole experience. If I ever buy another car from Honda, I will deal directly with a manager.

steve_morrison

Jan 9, 2016

I found an oil leak 2 weeks after i purchased my Odyssey. I was expecting a hard time with limited warranty. Dan O my service rep took ownership of it and went above and beyond my expectations to solve the problem within a few hours. That blew away my expectations. My dealings have been very positive with most of the people at Boch Honda Norwood. I will return for future service work even though it is a drive to get there.

SYR

Jan 9, 2016

Long story short, our old car broke down while visiting family in MA. So, suddenly, we were in the market for a new car. Boch had a lot of good looking deals online, and was recommended to us by said family, so we gave them a shot. The negotiating process was a little drawn out, but we had an overall good experience. Amine, our salesperson, was extremely professional and knowledgeable of all the cars we looked at. So was JD, our financial guy. Very friendly and understanding of our current dilemma. Not pushy at all. In the end, we got the car we needed and wanted, and at a pretty attractive price.

First Honda CRV-Outstanding Experience

Dec 30, 2015

My sales associate Mike McShane had a great attitude and was very easy to work with. He took pride in his product and dealership and ensured that I understood the many features of my new SUV. It was truly a pleasant experience working with him.Howard Freedman

fit13

Dec 30, 2015

Great experience with boch honda norwood and amine abad. Would not hesitate to do it again.

fit13

Dec 29, 2015

I had a great experience with Amine Abad and Boch Honda Norwood, excellent customer service. I am confident with my decision and would highly recommend Amine.

HondaCR-V1228

Dec 28, 2015

I purchased a new 2016 CR-V for my wife. The process was very easy and relatively stress-free. My Sales Rep (Gary Lee) did a great job. He was very knowledgeable and did a great job representing Boch Honda.... a true Sales Professional. Also, kudos to Mark Schloss (Sales Manager) for helping out as well. This is not my first purchase from Boch Honda, and I'm sure it won't be my last. The Sales Team did a wonderful job and I would highly recommend them if a new Honda is in your future!!

HondaCR-V1228

Dec 28, 2015

I purchased a new 2016 CR-V for my wife. The process was very easy and relatively stress-free. My Sales Rep (Gary Lee) did a great job. He was very knowledgeable and did a great job representing Boch Honda.... a true Sales Professional. Also, kudos to Mark Schloss (Sales Manager) for helping out as well. This is not my first purchase from Boch Honda, and I'm sure it won't be my last. The Sales Team did a wonderful job and I would highly recommend them if a new Honda is in your future!!

Pleonard50

Dec 22, 2015

The purchase process was fairly straightforward and easy with Boch Honda. I was able to get a really aggressive quote online that was far better than I got from other Honda dealers in the area. Gary Lee was a big help in assisting me with my trade in, taking me out on the test drive and facilitating the completion of the sale. Gary really made it work!

Ken M.

Dec 11, 2015

I recently purchased a 2016 Accord Coupe Touring from Boch and had the best new car buying experience I've ever had. (And I've bought plenty of cars over the last 30 years or so.) The price quoted to me for the car I was interested in (by email) was well below invoice, and the price offered for my trade-in was reasonable and right in line with my expectations. The salesman, Bill Varkas, was low-key during the test drive, and once back in the office put absolutely no pressure on me for a sale. He was well-versed about the car, though I had done my homework and knew what I wanted. The sales paperwork was handled quickly and efficiently, and I drove away with my new car (spotless and with a full tank of gas!) the next evening. I was so pleased with the purchase that I recommended Bill and Boch Honda to a co-worker, who bought a new Accord Sedan two days later. Highly recommended!

avalantine

Dec 5, 2015

My visit at Boch Honda was very seamless as I was assisting my son to purchase his first car, and fortunately our assigned Salseman was Amine Abad who was very professional, thorough, honestand answered evrry question satisfactorily. It is also note worthy that his initiative & sense of responsibility goes above and beyond most experiences one would encounter at a car dealership, and that's what makes him stand out in my opinion. Would recommend that anyone who is looking to buy a honda at Boch Honda should ask for Amine because you will not be disappointed.

Felix A valantine

Dec 5, 2015

My visit at Boch Honda was very seamless as I was assisting my son to purchase his first car, and fortunately our assigned Salseman was Amine Abad who was very professional, thorough, honestand answered evrry question satisfactorily. It is also note worthy that his initiative & sense of responsibility goes above and beyond most experiences one would encounter at a car dealership, and that's what makes him stand out in my opinion. Would recommend that anyone who is looking to buy a honda at Boch Honda should ask for Amine because you will not be disappointed.

Christine Honda Fan

Nov 30, 2015

I got my Honda at Boch but was unsure if I would have it serviced there because of convenience. Now I would not take it anywhere else. I can easily get an appointment that works around my schedule and William Georgakli could not do a better job. He explains everything and he treats customers very well. He is extremely professional. Thank you.

LizB

Nov 29, 2015

This dealership tried to tell us that we needed to wax our brand new 2016 Pilot every 30 days or the paint would not be maintained, unless we purchased their special protective coating. We were also told the new tire design would cause more flats than previous tires, so we needed the tire protection plan. I understand that they want to sell their extended warranty plans, but they shouldn't be lying to customers about how their brand new Honda is going to be falling apart. We left and purchased our vehicle at Honda Village in Newton and had a much better experience there (we even got a better price for our trade-in and a better financing rate that was actually based on our credit score instead of some arbitrary number that the dealership picked, like Boch tried to do). Go somewhere else! Don't waste your time with this dealership!

Rose c

Nov 28, 2015

They are all about pleasing the customer. Bill Georgaklis is my service advisor and he is so helpful and knowledgable. Very courteous and listens to any concerns.

John

Nov 25, 2015

Bill Georgaklis serviced my car and he did a fantastic job. He was very friendly and quick to help me. I would definitely go back to have him help me service my car.

RickY

Nov 21, 2015

Amine Abad made my buying experience a joy. He was knowledgeable about all functions of my new CRV and showed me all of them. I highly recommend buying a car from him. RickY

Andi Angel

Nov 19, 2015

After finding out my car was a total loss, my friend referred me to Boch Honda. I was able to speak to Jose Mendes, and explain what I needed. I looked at the website, and saw exactly what I needed. Once I arrived to the appointment, Jose had the car ready for me to see and drive. Jose was excellent!

jp_wiggin117

Nov 17, 2015

I had an excellent car buying experience at Boch Honda. I got a good price on a 2015 Civic and I love it. I was working with Mike McShane and I could not be happier with the service he provided. I would highly recommend Mike and Boch Honda for anyone looking for a new Honda.

jp_wiggin117

Nov 16, 2015

I had an excellent car buying experience at Boch Honda. I got a good price on a 2015 Civic and I love it. I was working with Mike McShane and I could not be happier with the service he provided. I would highly recommend Mike and Boch Honda for anyone looking for a new Honda.

Sonny

Nov 16, 2015

Can't say enough about the service advisor William Georgaklis at Boch Honda. He is courteous, and honest when it comes to any repair recommendations but most importantly he treats me with the highest respect as a customer It's the only reason why we have our car serviced at Boch.

IwantNSX

Nov 16, 2015

Excellent service department with fair prices. My service advisor Bill Georgaklis was top notch: friendly, knowledgeable, and explained things in an easy to understand way. Highly recommend Bill and Boch Honda!

Al

Nov 16, 2015

I recently visited Boch Honda for routine maintenance on my vehicle and Bill in the parts department treated me like I was his brother. The exceptional care and courtesy he provided me with went far beyond what I was expecting. If you are looking for the perfect place to bring your vehicle, take it to Boch Honda and make sure you ask for Bill. He really knows his stuff and will be a tremendous help whether you need routine maintenance on your vehicle or you have damage to repair. Come on down! And see Bill!

Mdt1128

Nov 15, 2015

I purchased a 2013 Honda Pilot from Amine Abab and Ali Hayden today. I traded in my 2004 Toyota highlander that had 211K miles on it! Amine delivered on getting me the trade in value I wanted. I looked at the mdx and the pilot. Amine spent a lot of time going over the advantages of each vehicle. He was extremely patient and explained all of my options. I worked with Ali Hayden (finance) who put together a great payment schedule that worked with my budget Ali and Amine made the care buying experience painless and stress free. I highly recommend both of them!

Ed

Nov 15, 2015

You buy a car once but it's the servicing that makes or breaks the total experince. The competence, convenience, and friendliness for servicing of our 2 Hondas at Boch Honda never ceases to amaze me. Their service team managers are all great. I happened to gravitate to Bill Georgaklis, partly because of his prior experience in high performance cars (meaning I'm fussy about who I want overseeing work on my cars). Bill calm confidence in what his team and Boch in general can do goes a long way in making needed servicing a stress-free experince. His friendliness isn't "learned, it's who he is. His team has earned my trust. I always leave knowing I made the right choice in coming to Boch - they have always delivered on their promise.

Mtrumbour

Nov 15, 2015

I purchased a 2013 Honda Pilot from Amine Abab and Ali Hayden today. I traded in my 2004 Toyota highlander that had 211K miles on it! Amine delivered on getting me the trade in value I wanted. I looked at the mdx and the pilot Amine spent a lot of time going over the advantages of each vehicle. He was extremely patient and explained all of my options. I worked with Ali Hayden (finance) who put together a great payment schedule that worked with my budget Ali and Amine made the care buying experience painless and stress free. I highly recommend both of them!

anthony123

Nov 13, 2015

I just purchased a 2015 Honda civic from Boch Honda and could not be more pleased. They treated me great and my sales consultant was excellent. When you go to Boch Honda ask for Mike McShane he will get you into a car no matter what your credit history is. Great guy and great place... worth the trip.

great car

Nov 13, 2015

Boch Honda is the place to buy your next car. Service there is great, and my sales consultant Mike McShane was excellent. He got me into a brand new 2015 civic with low monthly payments even with my "not so good credit score". So, if your credit is not that great, take it from me, and go to Boch honda.They will get you into a car today...

sgl2015

Nov 12, 2015

I had a great experience buying my 2016 Honda Accord. Professional and very polite both my sales rep Gary and manager Mark. Didn't feel pressured and they answered all my questions and concerns.Highly recommend Boch Honda !!

m3ngt4st1k

Nov 11, 2015

The sales and finance team were patient and attentive and worked hard to get us a great deal on a great used car! Gary was very understanding of our needs and very practical, not pushy in any way.

Abubakr Fakhry

Nov 9, 2015

I went to Honda just to test drive some cars. They offered me a great deal that I could not refuse. I signed the lease on spot and went home happy that I took the process of looking for cars out of my head :)

Sonia H

Nov 6, 2015

Buying a new car has always been a huge hassle for me. Not this time! Simon Suen at Boch Honda, Norwood, made it nice and easy for me. He showed me everything I wanted to see and compare; explained everything I asked. Did not pressure me in any way and gave me the time to consider my options. I got a great certified car, in excellent condition with warranties to give me piece of mind. When all the documents were ready, Simon even took the time on his day off to give me a ride to the dealership to pick up my Honda. Thank you!

Sonia H

Nov 5, 2015

Buying a new car has always been a huge hassle for me. Not this time! Simon Suen made it nice and easy for me. He showed me everything I wanted to see and compare; explained everything I asked. Did not pressure me in any way and gave me the time to consider my options. I got a great certified car, in excellent condition with warranties to give me piece of mind. When all the documents were ready, Simon even took the time on his day off to give me a ride to the dealership to pick up my Honda. Thank you!

Awesome experience once again at Boch Honda

Nov 4, 2015

I have owned 2 Hondas one for 10 years and a new Honda Accord which I drove off the lot in 2012 which still runs awesome. I recently traded in my 2005 Honda accord and after looking around to maybe try a few different cars I found that nothing compared to the Honda dealership in Norwood. After walking around, looking at the different Honda makes and models I finally found a used Acura on the lot and I instantly fell in love with the car. Within minutes I was talking with the sales rep Michelle C and test driving it. She worked with me for hours making sure I was happy with the car, answering any questions and making sure I got what I wanted. After I signed all the purchasing and insurance papers and traded in my 2005 car and drove home my new one , I remembered I left a few cds in the cd player. I called Michelle and even thought the car was already moved to the back of the lot and she had started her break she went out and got them for me. That may be no big deal to some but to me it shows that even after the purchase, she still went out of her way to make sure I received what I forgot. I'm Definitely a returning customer. Thanks Michelle

richp

Nov 2, 2015

After getting a great deal for my Dad at Boch I recieved a bill from Honda Financial Services that was supposed to be paid when I leased the vehicle. I called Marc Schloss at Boch who immediatley sent me a check to rectify the situation. Marc is a stand up guy and I would recommend buying a vehicle from him in a heartbeat ! I have purchased or leased my last 4 vehicles from Boch and always had a positive experience. Richard Perelman

Richard Perelman

Nov 2, 2015

"I would go back in a second" After getting a great deal for my Dad at Boch I recieved a bill from Honda Financial Services that was supposed to be paid when I leased the vehicle. I called Marc Schloss at Boch who immediatley sent me a check to rectify the situation. Marc is a stand up guy and I would recommend buying a vehicle from him in a heartbeat ! I have purchased or leased my last 4 vehicles from Boch and always had a positive experience. Richard Perelman

Welch1937

Oct 31, 2015

I just bought a new HRV from Jose Mendes and was very helpful he worked with us on Budget and will always come back to him for my new cars.

Pat teacher

Oct 31, 2015

Came in for an oil change and left with a new pilot- no brainer so easy. Worked with a very nice man Jose Mendes. Listened what I needed to make it work and he got in the first try. Thank you Jose

Pat teacher

Oct 31, 2015

Went in for an oil change and walked out in 2 hours with a brand new car. Shout out to Ian in operations for setting me up with Jose Mended a great salesperson. Great experience- heard what I needed to make it work and he got it on the first try.

Marlon

Oct 30, 2015

I will never purchased a vehicle from Boch Honda in Norwood in the future. They charged me for work that wasn't done to my car. After 6 months of driving my car I needed front brakes, an air bag switch was recalled, the heater motor sounds like a Diesel engine. I took the car in for service and I was slapped with a service quote for $300. That quote was only for the brakes that they claimed were brand new at time of purchase. They fixed the switch and said the heater noise was normal. At this point I'm shaking my head. The brake issue wasn't resolved. I spoke to sales manager Bill and Bob and also Service manager Kent and they all told me that's my problem.

Marci

Oct 30, 2015

Had my car serviced recently. Vinny was my advisor. Great Job! Made me feel comfortable and made me feel he was very trustworthy.

Ranie_LeA

Oct 29, 2015

We got our 2013 PILOT from BOCH Honda Norwood, the buying experience was simple, great and easy. The process was so straight forward, Thank you to Ameen Abad, for being so patient with my inquiries, for being honest and straight forward with the deal. Thanks also to Ali Haydenatfinance for giving us the good rate and deal... YOU are awesome guys!!! Thank you BOCH Honda

Dudley B.

Oct 29, 2015

My experience buying a new car at Boch Honda in Norwood was absolutely first class. After finding the dealer and vehicle I wanted online, Armine Abad handled the sale with an easy confidence and solid grasp of the vehicle. I'd gone to a previous dealership about the same car and had experienced nothing but confusion about the latest features on the Honda Accord 2016 model I was interested in. By contrast, Armine was a fount of knowledge and practical information on all aspects of the vehicle. It was clear that he not only liked cars, but had a strong instinct around why customers might love them as well. Tom Grover and Julianne Drowne handled my information verification and financing options, and the entire process went more smoothly than I've ever seen. At all points their answers were both friendly, concise, professional and above all relaxed. I would not hesitate to bring my business here again, or to recommend them to a friend. Hats off!

Dudley B

Oct 28, 2015

My experience buying a new car at Boch Honda in Norwood was absolutely first class. After finding the dealer and vehicle I wanted online, Armine Abad handled the sale with an easy confidence and solid grasp of the vehicle. I'd gone to a previous dealership about the same car and had experienced nothing but confusion about the latest features on the Honda Accord 2016 model I was interested in. By contrast, Armine was a fount of knowledge and practical information on all aspects of the vehicle. It was clear that he not only liked cars, but had a strong instinct around why customers might love them as well.Tom Grover and Julianne Drowne handled my information verification and financing options, and the entire process went more smoothly than I've ever seen. At all points their answers were both friendly, concise, professional and above all relaxed. I would not hesitate to bring my business here again, or to recommend them to a friend. Hats off!

Friendly Martian

Oct 28, 2015

Mark Doran the GM and salesperson Jose Mendez are always great! They have my family's repeat business. Plus, owner Ernie Boch Jr. is into helping music in schools via his charity. A bonus to me since I am a musician.When there have been minor issues, they are quick to resolve them. So I give them top rating of 5 stars!

potenzas

Oct 28, 2015

We recently purchased a vehicle from this dealership. Our salesperson, Gary Lee was the best! He gave us a genuine greeting when we arrived at the showroom. He was very personable & helpful in finding us the vehicle which fit our budget. He made our buying experience very smooth & easy. We will definitely recommend Gary & this dealership to others.

Friendly Martian

Oct 28, 2015

Mark Doran the GM and salesperson Jose Mendez are always great! They have my family's repeat business. Plus, owner Ernie Boch Jr. is into helping music in schools via his charity. A bonus to me since I am a musician. When there have been minor issues, they are quick to resolve them. So I give them top rating of 5 stars!

Luanda

Oct 26, 2015

hahahahahaha this dealership is the best!! From the moment you have a low credit score, THAT IS IT, youll get screwed everywhere.Beginning my story, I can say that This guys saved my life. Being black, low credit score, student with a short working experience, I can affirm that Boch Honda of Norwood from the hand of Amine Abad and Mark Schloss my problem was solved quickly. Yeah took us 2 hours from them to listen to me, analise my situation, find me a car (that I like within my affordability) and get me approved. All I needed was some money down, a co-signer (which also has a low credit score!) and BOOM! This guys are special and I very very thankful to them for treating me with respect and giving me a chance to improve my credit rate. Not all dealerships treat you with respect and dignity when you have a low credit score and not so much money. Most dealers that Ive been to and spoke through the phone, they dont even want to look at your poor face when they realize that its gonna give them a hard time to sell/lease you a car.I know what Im talking about Ive been searching and contacting everywhere. When you are in disadvantage, very few if not any place will deal with you. I remember exactly what I though the day I decided to contact Boch Honda of Norwood let me contact the dealer, and if I get rejected Ill buy from this small car sells down the street. So I called Christina and scheduled an appointment (which also was quick to set up one). I walked into the show room and saw some people (customers) in there, which was the first sign that the dealership has something special. At the front desk, gave my name and got assigned the salesman. I hope you pay attention to this 2 names: Amine and his manager Mr. Mark. These two gentlemen are a beast!! I first spoke with Lord Amine, he called the supervisor and all he ask me was tell me the truth my son. After a hour and a half I was pre-purchasing an 2012 Honda Accord V6 with a beige interior and low mileage for a reasonable price and deal. After 6 months of good behavior with payments, I can go back for the 2016. Listen, it doesnt happen every day. The choice now is yours.Thanks Boch Honda, Norwood. Thanks

Theo Asardis

Oct 22, 2015

I Always enjoy coming to see William georgaklis at Boch Honda service,always great service.

Tom sousa

Oct 22, 2015

Its great working with William Georgaklis,Has great experience in the car business,And always takes care of me.

Robbyn Toubekis

Oct 22, 2015

Honda Service department Alway A pleasure working William Georgaklis,

John Gianakis

Oct 22, 2015

Honda service with Bill Georgaklis is very professional and friendly,I can Always trust Bill.

George Maharis

Oct 22, 2015

I bought my new Honda their for good price,now I am glad to have service there due to William Georgaklis keeping my car running like new.

ellen macchi

Oct 22, 2015

I Know my car is in good hands with William Georgaklis is on duty!

Craig Malcom

Oct 22, 2015

It's great being so close to the best service department with William georgaklis taking car of al my service needs.

Carola Ahearn

Oct 22, 2015

Always a great experience bring my car for service with William Georgaklis,fast friendly service.

Bill Kourtis

Oct 22, 2015

Great service department,Always A pleasure when Bill Georgaklis is on duty,very professional and efficient with all my car needs,thanks again Bill

Arty Stam

Oct 22, 2015

Love going to Boch Honda service,great having to know service is open seven days a week,and knowing Bill Georgaklis is willing to go the extra mile for my busy schedule.,

al Wisialko

Oct 22, 2015

dam very pleased with Boch Honda service,William Georgaklis always takes car of my car needs honestly

Alex Frangiosa

Oct 22, 2015

I Bought My car and have all service done with Bill Georgaklis,i can count of hi for taking care of all my car needs and preventing future problems,simply the best.

Alex Poly

Oct 22, 2015

Mr Bill Georgaklis is great about getting my car serviced quickly and correctly every time.

vivian Stameris

Oct 22, 2015

This is my second new Honda,service with Bill Georgaklis is always a pleasure,keeps my cars running perfect all the time and only recomends what is needed and what will be needed in future,always the best service.

Maryann Zitoli

Oct 22, 2015

Only bring my car in when master tech Bill Georgaklis is working,

Bertha

Oct 20, 2015

Was referred to go to Boch for service/repair after a bad experience elsewhere. I was greeted by Frank who was very helpful. My car ended up needing more servicing than expected & Frank was very patient with all of my questions/concerns. Will definitely be going back any time my car needs servicing!

fcd

Oct 19, 2015

I had problem after the purchase. I bought scratch insurance in 2/15 put in a claim 3/15 it is now 10/15 still have the scratch and no satisfaction. Terrible service.

LidiaM

Oct 19, 2015

I have a great experience today at the Honda dealer . Frank Franjul provided me with all necessary information regarding my car repear . He was very friendly and professional and was very clear explaining me what kind of service my car needed it . I got an excellent service from Frank .

Angela

Oct 19, 2015

Today I went to get service for my car. My advisor John McDermott did an outstanding job. Not only did he help me but he made it worthwhile to be there. He was very friendly and outgoing. I recommend customers to go to him. This job was suited for him and I truly wish him the very best.

Matt Potter

Oct 13, 2015

I was recently at Boch Honda to have my 2007 Odyssey serviced. Frank Franjul was my advisor. Total professional and very patient. This is why I continue to do business at Boch!

Happy Pilot Owner

Oct 13, 2015

I was hesitant to bring my car to a dealer because I knew there were some costly repairs that I had been putting off. I was greeted by John McDermott who from the first Hello, listened to everything I said. Most times I feel as though they are looking to see what they can sell me. After about 30-40 mins John came into the waiting room with a list of everything my Pilot needed. He thoroughly describe everything in terms that I could actually understand, and what it did for the vehicle. Sensing the fear of seeing the overall cost, he broke everything down and have it a priority in which I should get it done. He made it so that over the course of 3 oil changes, I would be caught up on not only the repairs that I definitely needed, but the routine maintenance that would be popping up on future visits. One more visit and I am finally caught up. Thank you John for all of your help!!!

Kumar

Oct 11, 2015

Poor Buying Experience. I would not recommend them for car buying. They literally threatened me to sign papers. When I was walking out of the deal because I did not get a good rate for my finance, they said I wasted their time and can't walk out. I did not like their service. I did not bargain anything from them. I took what they offered me. Only thing I did not like is the apr.

Pavani

Oct 11, 2015

I have a worst Car Buying experience ever with Boch Honda in Norwood, MA. I only chose Boch Honda because My Exployee discount Program showed them in the list. When I requested for the quote, they gave me a good one. I went to they dealership to check them out. I went for the test drive and did not even bargain a dime. Their Finance department gave me a apr of close to 5%. I said I have an excellent credit, I should get a good rate, if not I am walking out. Their response was - NO, YOU ARE NOT. YOU WASTED OUR TIME HERE. Really? That is the service....

JoeMann

Oct 10, 2015

John McDermott helped me in service and he was cordial, courteous and honest.

Ruth Awah

Oct 10, 2015

I was at Boch Honda providence highway Norwood today. I was assisted by Frank Franjul. His is always very warm and receptive. I have been going to this location since 2013 and each time I go there, I want to be assisted by Frankie because I always leave the place served professionally and satisfied. I will recommend Frankie to anyone, any day.

Margo

Oct 9, 2015

I would highly recommend Amine Abad when you purchase your next Honda!! You will have a stress free experience !!!

Happy Janice

Oct 8, 2015

Yesterday Wednesdayd 10/7/2015 I called because I was having trouble with my door locks.They made an appt for the next day I was shocked they could fit me in so soon what a pleasant surprise. The Gentleman on the phone asked if I could hold on while he checked to see if there was a recall on it.I had already know there was one but shocked he did this on his own. Today I took it in for the recall work and was met by Frank Franjul service consultant he was so pleasant . He informed me it would take approx. 2 hrs total and that all costs were covered he also told me they would go over the car for safety.He then escorted me to the waiting area and told that there was free coffee and pastries. My car was ready under the time frame and Frank then went over what was done and told me nothing else was needed at this time,He thanked me. I was the one that had a big thank you for Boch Honda and for them hiring such a personable employee.

Paul D

Oct 8, 2015

On this occasion I just needed an state inspections sticker. Was greeted by Frank Franjul who was courteous and efficient. Walked our in a very timely manner with inspection and payment completed. Always very happy with this dealership and their employees.

jjs7297

Oct 6, 2015

The experience was better than anticipated My wife and I ended up leasing a car and buying a mini van. Amine did an outstanding job. He comes highly recoomended

hatehonda

Oct 3, 2015

We went for one specific type of car, they said they had it (bait) went there, said they didn't have it and tried to sell us a used more expensive car. They emailed us at 12:01am telling what they had in stock, none of which was talked about over the phone. Who emails at 12:01am??? It was a set up, knowing no one checks there email that late. We left after using vacation time to leave work, and driving 46 miles. They lied... and lied... and switched it to a car we didn't want. I'm only glad my dad taught me about salesman!!! We left running. I will never set foot in another Boch dealership. Which is too bad, because we had a good experience from Boch Toyota. But after this experience, I wont set foot in another Boch dealership. Run from Boch Honda!

DanO

Sep 30, 2015

Another excellent experience with Jose and Gary. This is the 3rd vehicle my family has purchased from them, and the experience will definitely make me a return customer.

Dan

Sep 30, 2015

Purchased a 2016 Odyssey and was signed and driving away in under 3 hours. I am a returning customer to Boch Honda and specifically Jose. This is the 3rd vehicle my family has purchased from him in the last 7 years. Jose is extremely knowledgable about the Honda vehicles and can accurately and efficiently speak to each of the models and the differences in each model year. Dragging 3 little ones in for a car purchase is not optimal, but Jose and the Sales Manager Gary showed extreme patience in allowing us to look at a variety of options while we balanced our parenting duties.

KaySan1026

Sep 27, 2015

I was recommended to Jose by a close friend and he was as awesome as she said he was! He was great to work with and easy to talk to and answered all of my questions with a smile on his face. He got all the paperwork through fast and I had my new car before I knew it! Highly recommend Jose!

Ritt So

Sep 22, 2015

If you're looking for an EXCELLENT salesman the person to go to is "Simon"!!!! He went above and beyond for us to make sure we found the perfect vehicle. He strives in satisfying his customers and it really shows when he's assisting you. He is very patient and will find a way to make it work for YOU!! Simon is truly the best salesman we've ever had. I recommend BOCH Honda and that you get Simon to help you!!! I will definitely be purchasing another car from BOCH when the time comes and only with SIMON!!!!!!! Thank you Boch!! "H" (Hayden) & Kevin is a great help in the financial department!!!!

EricaAD

Sep 18, 2015

I came into Boch Honda two-weeks ago and purchased a 2013 Acura RDX, My salesperson Amine Abad was extremely knowledgeable and honest. My husband and I had previously purchased a Honda Accord and Boch and we feel that the dealership is trustworthy and any issues that arise are addressed in a most professional manner. I love my new car and I would not hesitate to refer Boch Honda and Amine to any friends or family in need of a new or used vehicle.

LNR

Sep 18, 2015

This is the second time I've purchased a Honda Odyssey from Boch Honda. I've had my minivan for 12 years/175K miles, and had a very good experience with it. I've been putting off getting a new one and was in the dealership for a recall so I looked at the new ones. Gary Lee gave me all the information I needed from the start and did not pressure me to buy. Even though I knew what I wanted, and so the car sold itself, he was professional and expedited everything quickly for me without a lot of time wasted hanging around the dealership. He was friendly, worked with the price, informed me about the model changes from my old van to the new one, made me feel comfortable, and cared about finishing the deal all the way through. Gary actually made buying the car a complete pleasure.

EricaAD

Sep 18, 2015

I came into Boch Honda two-weeks ago and purchased a 2013 Acura RDX, My salesperson Amine Abad was extremely knowledgeable and honest. My husband and I had previously purchased a Honda Accord and Boch and we feel that the dealership is trustworthy and any issues that arise are addressed in a most professional manner. I love my new car and I would not hesitate to refer Boch Honda and Amine to any friends or family in need of a new or used vehicle.

Experienced Car Buyer Massachusetts

Sep 16, 2015

For the first time in my life I had a pain-free car buying experience. I got a great deal on new civic EX-L (w/ Nav) and a very fair trade on my car. Boch Honda Norwood's on-line responsiveness is second to none. If you go to Boch Honda in Norwood go see Emine - he will treat you right.

jendo17

Sep 15, 2015

I dread having to go to the dealership to buy a new car. Someone I knew also warned me about how terrible their experience was at Boch Toyota so I was only expecting the worst when I went to Boch Honda. If it weren't for the fact that they had the pre-owned car I wanted for a very competitive price, I probably would have avoided coming here. I'm a younger Asian female so I'm pretty sure all salesmen take one look at me and assume they can take advantage. But for a girl, I'm actually more into cars than all of the guys I know and I take the time to do a lot of research before I even walk into a dealership. I like to make sure I have all the details and know if I'm getting a good deal or not. In preparation, I read through the positive reviews of Boch Honda and kept a few names in mind for salesmen. When I arrived, I asked for Gary Lee and lucky for me, he was available. Gary was so great to work with - he wasn't pushy at all and took the time to answer questions and let me think through things. He was probably one of the more sincere guys I've ever dealt with. I'm sure there were tactics used to push the deal through (like telling me that he couldn't increase the money any more for my trade-in, but that the final numbers would come down to my interest rate and what the finance person could work out for me). However, I still got the numbers I wanted in the end and didn't feel taken advantage of at all. I would definitely recommend asking for Gary Lee if you come here. He's great! This place does get busy though so prepare to do A LOT of waiting around. If you can, come first thing when they open on the weekend or during the week when it's less busy. The test drive and conversation about costs went relatively quick, but it took awhile to sit down with their finance manager and do all the paperwork. In the end, was there for 3 hours but they also got my plates moved over and got me in my new car that night!

S. Jones

Sep 11, 2015

For once, I actually had a pleasant experience purchasing a vehicle. Amine Abad, the salesperson, was professional, knowledgeable and efficient. The car is fantastic (2015 Honda Accord V6!) so even though it sold itself, Amine dedicated himself to getting the paperwork done quickly and answering any questions I had. He also spent time going over the features of the vehicle, etc. I know that if I have any need for this vehicle, I can count on Amine to assist! Matt in Finance was also helpful and got me a great finance rate. Sweet!

S Jones

Sep 11, 2015

For once, I actually had a pleasant experience purchasing a vehicle. Amine Abad, the salesperson, was professional, knowledgeable and efficient. The car is fantastic (2015 Honda Accord V6!) so even though it sold itself, Amine dedicated himself to getting the paperwork done quickly and answering any questions I had. He also spent time going over the features of the vehicle, etc. I know that if I have any need for this vehicle, I can count on Amine to assist! Matt in Finance was also helpful and got me a sweet finance rate. Sweet!

Barry Eisan

Sep 9, 2015

To start, Derek of Boch contacted me VIA phone within 15 minutes of my asking for a price from Edmunds.com to multiple dealers. No other dealer contacted me so quickly. Derek confirmed Boch had the car I wanted in stock and promised me a test drive ASAP with no pressure to purchase. It was 8PM and Derek confirmed Boch was open till 10PM. Therefore I visited Boch Honda that evening and was driving the car I wanted within 1/2 hour from my arrival. There was no "over the top" pressure in buying the car that night. The next day I came back and bought the car. It took 1.5 hours to traded in my old car and buy a new one. Great service and great price. My sales person was Gary Lee. Gary and his supporting crew were all extremely professional.

jc27

Sep 9, 2015

Boch was quick to respond to my inquiries about a new car. Their initial bid was already competitive, but they agreed to lower pricing further with additional negotiation. The purchase itself went smoothly. My sales representative was Simon Suen, who was very helpful. He gave a test drive, went over the car's multiple features, and offered tips to ensure my resident permit parking would transfer without a hitch. I unfortunately had to return the next day as I got a flat tire driving home (rocky road) - they were very accommodating, determined the tire was beyond repair, replaced without parts or service fee. Recommend!

JC27

Sep 9, 2015

Boch was quick to respond to my inquiries about a new car. Their initial bid was already competitive, but they agreed to lower pricing further with additional negotiation. The purchase itself went smoothly. My sales representative was Simon Suen, who was very helpful. He gave a test drive, went over the car's multiple features, and offered tips to ensure my resident permit parking would transfer without a hitch. I unfortunately had to return the next day as I got a flat tire driving home (rocky road) - they were very accommodating, determined the tire was beyond repair, replaced without parts or service fee. Recommend!

Simotiger

Sep 3, 2015

Leased a new 2015 Honda Accord sport and I loved it thank you to Amin Abbad for his great efforts for getting me a good deal and also Matt the finance guy .

Simotiger

Sep 2, 2015

i was looking to lease a 2015 accord sport , fortunately i met Amine Abad, who was very courteous, did not waste any time, Told me i could do lot better with honda sport deal. i was very happy with him, i hope every car dealership has a sales person like him.Also Matt the finance guy did a great job getting me approved.I'm in love with my new car

Maura Lee

Sep 1, 2015

Thank you kindly to Jose Mendes for working diligently, honestly and expeditiously to assist me in a rather quick purchase. Jose answers his cellphone on the very first ring and never forgets a face, name or number. He's probably the most pleasant sales associate I've encountered.....ever! Please pass on to Jose that he's got a loyal customer who intends to recommend him to anyone and everyone interested in Honda.

mag7580

Sep 1, 2015

Boch Honda is an excellent dealership. I've bought 2 cars here and I get my cars serviced here. Have always had a positive experience in all cases. The staff is friendly and easy to deal with .

MN

Sep 1, 2015

I just bought my second car at Boch Honda (within 2 years). I've always had a good experience at this dealer .. I worked with Jose and he's an excellent salesman. He is very experienced and I always feel comfortable dealing with him during the sales process. I've had my accord for 2 years and I always go back for service as well .. overall a great dealer.

FromNatick

Aug 30, 2015

Very efficient experience buying the 2016 Honda Pilot Touring Model. It took one visit. All my questions were answered quickly and the process went well.

cgenereux

Aug 28, 2015

I leased a Honda Civic with my sales representative Gary Lee and the customer expreience was great. Gary took care of everything for me from start to finish and was instrumental getting me into a new car quickly.

Here I Am !

Aug 28, 2015

FYI did hear from husband and said not to have tires replaced, good call.I went there due to prior ownership of car serviced there. I live two miles from another dealership, which I will use in the future.Service was for an air bag recall waited three weeks for appointment. Over phone was told it would take about 1 hours or less, okay can wait. Once I arrived was told 2 hours, now I wished made plans to drop off. Told service advisor I would be waiting and let him know if I leave. I went into the waiting area, then advisor seeked me out to inform me that I need new tires. Told him I would check with my husband and let him know. Could not reach husband and informed advisor letting him know as soon as I hear my husband I would let him know. Again he asked are you leaving. I said no and again will let him know if I do. An hour goes by and I see this advisor coming in and out of waiting area approaching different customers. I then realize that all these customers came in after me, so I thought I would check on the status. Advisor said he called me and left a message the car was ready check phone for message and I dont know why I didnt hear it ring, 8 seconds of mumbling and call was placed an hour ago. I told him that I was in the waiting area the whole time, not even a bathroom visit, why was I not informed in there; he thought I left and so he called was his reply with a shoulder shrug. In the end he could not find my car keys because they were filed under prior owners name they didnt even take the time to add my name as owner of the car. Advisor never asked again about the tires, were they worried about my safety or just replacing tires (making money).

Dave Wasmer

Aug 27, 2015

Stay as far away as you can from these folks.We came in and looked at a red 2010 Subaru Forester. The salespeople were all friendly, and even though they went for the pressure sales tactics ("What price do I need to offer to get you to stop shopping now"), we played ball, and ended up with what we thought was a great deal.We signed some paperwork, but added a clause to everything that said "subject to independent mechanic approval" (despite their protests at how stupid this idea was).Surprise, the mechanic finds a leaky head gasket. After paying a second mechanic to confirm the problem (their head of service insisted there was no leak), they refused to lower the price or fix it. I wasn't happy with the games, but fine, they didn't want to deal, so we walked.2 weeks later, I get a statement from my bank saying my first loan payment is due for my Forester.They took out the loan for the car in our name, without our consent!!I called them out, they scrambled to fix the issue. After many apologies, they claimed we were all set, the loan was canceled.The following week, we are buying a different car at a different dealership, and find out the best loan they can get us is more than DOUBLE the interest rate of the original offer I walked away from Boch with. Same bank and everything. Turns out, that loan Boch filed was still on my credit history, which knocked my credit score by nearly 100 points.I talked to Valentin (the initial salesman), Chris (the sales manager), Bill (the used car manager), and Kevin Collins (director of finance, who was completely condescending). They all refused to accept any responsibility for the situation. They wouldn't even admit any mistake on their part now.The end result: I'll be paying over $1,500 more in interest thanks to the complete incompetence and borderline criminal behavior of this dealership.Save your sanity, your wallet, and your credit score, and stay very, very, very far away from these crooks.

Marc W

Aug 27, 2015

Recently had to expedite a used car purchase for my daughter before she headed back to school. We had focused on a 2010 or 2011 CRV and knew pretty much what we wanted on the car. Bill Varsik, our salesman had two cars that fit the bill. My daughter wanted one which was not as good a value, but Bill supported our recommendation for the better value and was very helpful swaying our daughter's opinion. He was no pressure and later helped us out immensely with some confusion over the registration process, including driving to my office to get the car and took it back to the dealer to be inspected and registered. Thanks Bill, it was a pleasure dealing with you.

McCarthys

Aug 24, 2015

We were unexpectedly in the market for a new vehicle and after hours of driving up and down route 1 we landed at Boch Honda. With the help of Mike McShane we ended up with the CR-V. He was extremely knowledgeable about the vehicle which helped in finalizing our decision as we were on the fence between this make and another down the road. It ended up being a very pain free process and was a pleasant surprise. I highly recommend Mike if you are in the market. He will give you as much time as you need but no pressure.

Fred

Aug 23, 2015

Mike McShane was most helpful in explaining the new pilot touring suv. Although we couldn't get make a purchase due to the popularity of this new model, we will wait for his call in hopes of making a deal.

kwylie19

Aug 21, 2015

I recently just purchased a 2015 Honda Civic and had the best experience. After dealing with sleazy sales people at other dealerships this dealership was a breath of fresh air. Jose was extremely nice, very professional and easy to work with. I am absolutely in love with my car. Highly recommend this dealership!

amado123

Aug 20, 2015

The employees were very friendly, and they helped me a great deal with the price. I had such a pleasant experience and they were able to give me my car as soon as possible!

pleblanc

Aug 20, 2015

I recently went to Boch Honda to buy a CRV. My friends had recommended Gary Lee because they had bought a car from him before. I was nervous because in the past salesmen did not seem very honest and I would never feel like I was getting a good deal on a car. From the start Gary was not the least bit pushy. He showed me the car I was interested in and let me go for a test drive where he thoroughly answered all of my questions. He was so low key and easy to deal with. He gave the bottom line price which I knew was fair and there was no haggling! I have never had such a pleasant experience. While I was there we also had help from Bill Varkas who was equally as accommodating and willing to spend some time answering questions for my friend about leasing. These salesmen were not only knowledgeable, but extremely helpful and accommodating. I would definitely recommend these two salesmen to a friend.

pleblanc

Aug 19, 2015

I recently went to Boch Honda to buy a CRV. My friends had recommended Gary Lee because they had bought a car from him before. I was nervous because in the past salesmen did not seem very honest and I would never feel like I was getting a good deal on a car. From the start Gary was not the least bit pushy. He showed me the car I was interested in and let me go for a test drive where he thoroughly answered all of my questions. He was so low key and easy to deal with. He gave the bottom line price which I knew was fair and there was no haggling! I have never had such a pleasant experience. While I was there we also had help from Bill Varkas who was equally as accommodating and willing to spend some time answering questions for my friend about leasing. These salesmen were not only knowledgeable, but extremely helpful and accommodating. I would definitely recommend these two salesmen to a friend.

ritaann425

Aug 6, 2015

I don't usually like car dealerships however I was pleasantly surprised with my recent purchase of a used Honda Pilot at Boch. I found the car on truecar.com and was called back immediately to come in for a test drive. I met Gary Lee - wonderful down-to-earth great guy! No hard sell and was really really nice to me. Once the sale was completed - he made sure that I got my plates the next day, knowing I was going on vacation. Karen MacDougal was instrumental in expediting the transaction with the registry. The finance guy was also great and got me approved for a loan -( I can't believe I can't recall his name). They were all so NICE! Thank you so much for such a great experience!

2016 Honda touring pilot

Aug 6, 2015

Jose Mendez made our out of state car purchase go as smoothly as possible! Top notch service and always available to answer our questions. A great place to buy a car!

2016 Honda touring pilot

Aug 6, 2015

Jose Mendez made our out of state car purchase go as smoothly as possible! Top notch service and always available to answer our questions. A great place to buy a car!

j&m

Jul 30, 2015

just picked up 2015 crv . third car in two years in family from boch . salesman bill varkas was the best . would recommend him to anyone. thanks bill love your style

j&m

Jul 30, 2015

just picked up new 2015 crv bill varkas was the best. third car in family in two years through bill would recommend him anyone. thanks bill love your style

Gyula

Jul 29, 2015

Last week I registered with truecar.com in the am looking for a new 2015 Honda Civic LX. Within minutes I received an email from Boch Honda of Norwood with a price that was hard to ignore. Their offered price tag was $2,500.00 below of what TruCar came up with. I called them up and made an appointment for a test drive for the same evening. From the moment entering the Boch Honda Norwood,MA facility my wife and I felt really welcomed and home. The staff was very helpful and our sales guy Amine Abad acted as a great host by offering water to us and asking if we needed anything else before the test drive. The Civic was already waiting outside for us. The actual drive was spotless both my wife and I loved the car which really sold itself. Amine was one of the most professional sales guys I've ever met: he was very polite, not too pushy, very knowledgable and offered all the options this car came with. It was truly a pleasant car buying experience for us who had a different opinion about car dealerships before. What I never imagined before that soon after walking into this Honda facility we walked out as a very happy owner couple of a great Honda Civic. Before I always checked out several other dealerships before striking a deal but Amine made it a no brainer to sign the purchasing papers right on the spot: there was really no need to go anywhere else. The other employee - I believe his name was Sandeep - who handled the administration part of the purchase was also very nice and professional. No pressure whatsoever. I wish all other car dealerships operated like Boch Honda of Norwood. Big kudos to them and especially to their employees like Amine Abad. Great job guys! Thank you again.

Mark Singh

Jul 28, 2015

i was looking to lease a 2015 civic lx, fortunately i met Amine Abad, who was very courteous, did not waste any time, got to the business right away. understood my concerns. Told me i could do lot better with civic hybrid deal. i was very happy with him, i hope every car dealership has a sales person like him.

patrick f.

Jul 28, 2015

I really appreciated the time and energy that the agent Amine took with me last week. It took several hours and a few different scenarios before i found what I wanted. He was very polite and knowedgeable.

Ken7019

Jul 27, 2015

Jose Mendes was the sales person who helped me. He was knowledgable and honest. He answered all my questions and you could tell he enjoyed his job. I would recommend him to anyone looking for a Honda.

Nair CRV

Jul 27, 2015

I was in there last weekend to trade my old CRV 2007 to a 2012 CRV and Jose Mendes was my salesman and he was very helpful and I was very satisfied with my trade and definitely will be back again in the future. It was easy and done deal and I'm very happy with my 2012 CRV. Thank you.

Nair

Jul 27, 2015

Jose Mendes was a great salesman helped me trade my old CRV to a new one !!!

Jim g

Jul 27, 2015

Great service very good experience My sales person Amine Abad gave me accurate information and helped me get through the process very quickly. He delivered the car when he promised at the price I expected. Very very satisfied with the experience. Matt in finance also helped me coordinate the car loan and was well prepared and organized. Highly recommend boch Honda

Nair CRV

Jul 26, 2015

I came in to trade in my CRV 2007 to a 2012 CRV and Jose Mendes was a great salesman and very helpful. I will definitely come back again.

Alison

Jul 24, 2015

Just bought a 2015 Honda Odyssey from Boch Honda in Norwood. Amine Adad provided excellent customer service through the entire process. He found the car in the color we wanted and walked us through using all the great features in the car. Would recommend him to our friends and family.

Alison

Jul 24, 2015

Just bought a 2015 Honda Odyssey from Boch Honda in Norwood. Amine Adad provided excellent customer service through the entire process. He found the car in the color we wanted and walked us through using all the great features in the car. Would recommend him to our friends and family.

marksingh

Jul 18, 2015

I was looking for lease. I knew no idea how it worked, fortunately I met Amine Abad he made me feel welcomed. He did not treat me if was just a transaction. I came in looking for just a Honda civic Lx for a lease. Amine told me i can get better deal as compared to what i expected. Spent a great length of time understanding how it would benefit me rather than making a transaction. He recommended to lease Civic Hybrid, explaining how it would be more beneficial for my needs.. I was concerned my credit rating would hurt my chances of getting a good deal. Boy, was I wrong Amine was so honest to tell me I had tier 1 credit.The entire experience was a no pressure as compared to what i expected to be in a pressure cooker. So, if you're shopping the Auto Mile looking for a great new car at a great price from a dealer who will go the extra mile, make sure you ask for Amine Abad People people him make an organization organization do not manufacture people like Amine. Thank you Amine Abad and than Boch Honda. It was a great ride home. For the first time i felt happy dealing with a car salesman. Did not have a need to take a shower after buying a car. I am not a paid Actor to give this survey any doubts you can call me and even see the car i got 2015 Honda civic Hybrid. It has Boch sign on the bumper. My name is Mark Singh my number is 508-395-2254. I am a real estate agent office address is 127 lakeside ave Marlborough, ma 01752. In the end i got my car because of Amine not because he represented Boch honda. I wish i could give 500 stars as compared to only five. That was the kind of service i got. Every dealership on planet earth should at least have 1 AMINE ABAD.

Sarah M

Jul 18, 2015

Had the best experience today, huge thanks to Biff Fenerty, Jocemy Homocile and Tom Grover for all their help with our new lease! Traded in our Civic for a new CRV and they totally worked with us to find a payment that worked for both us us. No pressure from them and they were very open and honest about our options. This is our second lease with them, we will for sure be back for our third!

andrea1699

Jul 18, 2015

This has been the best service and fastest experience buying a car from a dealer! They gave me an excellent offer for my trade in and I picked out a new car and was out of there in 45 minutes! That's a miracle!

AngelHonda123

Jul 17, 2015

Steve Winnett was an excellent ,friendly,knowledgeable sales rep.100%as soon I walked in to the Bldg he was all over me,tryn to deliver the best service and he did,very happy and sastify,

rinabb22

Jul 14, 2015

We got a 2015 Honda CR-V from Boch Honda, was a great buying experience. My car salesman, Simon Suen, was extremely professional, courteous, and knowledgeable. I would definitely recommend to my family and friends.

IHateCarShopping

Jul 14, 2015

As far as I can tell, buying a car is one of the most stressful experiences ever, second only to moving. But Bill Varkas did everything he could to take the sting out of it. I highly recommend asking for him when you walk in the door.

domingos71

Jul 13, 2015

I just purchased a new CRV Touring from Jose Mendes and had a great experience from beginning to end.a I would recommend the salesperson to all my friends and family

Andy B

Jul 13, 2015

I recently purchased a used Odyssey from Boch. I came late on a Tuesday night and the dealership was busy. Bill was assigned to me and we took the odyssey that I drove an hour from RI I wanted to see. Bill was great. He took me for a good test drive. He was professional and knowledgable the entire time. After the test drive I was convinced to to buy the car. I will say I was not overly impressed with Bill Almon and he tactics for closing a deal. Because I liked the car and Bill Varkas was so awesome, I decided to move forward with the sale. I didn't get out of the dealership until 1030 and Bill stayed with me. I explained to Bill I need the car ASAP and he told me he would see what he could do. I later found out that Bill drove the car himself to RI for a vin check to help get me the car quicker. He went out of his way to help me and I would recommend to anyone who is in the market. If your going to Boch ask for Bill Varkas!!

Sena

Jul 13, 2015

This was the first Honda that my husband and I ever bought. We are expecting our first child and wanted to get a Honda CRV for our growing family. We live close by the Norwood dealership and decided to check it out. Our salesperson, Dennis Young, was incredibly professional and kind. He went above and beyond to explain my options and made sure that I felt comfortable through the whole process. He even stayed late one night and came in on his day off to ensure that the paper work went through as quickly as possible. I was incredibly impressed with his professionalism and knowledge. Once I went to pick up my car, he even spent extra time helping to set all of my car's settings before sending me off in my new car. His patience and knowledge was truly appreciated!

Careful buyer

Jul 12, 2015

I went to Boch Honda looking for a CRV and was debating between new and certified used. I worked with Mike McShane and was very satisfied with the experience. Mr. McShane's patient, practical, and very down-to-earth manner was very much appreciated, and in stark contrast to many other car salesman. He quickly understood that I had done my research and was shopping with my rational (vs emotional) mind. We explored the pros/cons of certified used vs new, the value equation of both, and the dealership's current inventory of both. I ultimately decided on a new 2015 CRV EX at the right price point, and am very happy with the car. Overall, it was a very good experience. I rated "buying process" as good (instead of excellent) just because it's a drag going to the back room and dealing with the finance people who try to sell you a bunch of extras, but c'est la vie. I didn't think the finance woman was very good or very friendly. The final cashier (to whom I gave my check) was nice as could be. Bottom line... Mike McShane gets an A (as his style suited me), the finance woman gets a C, and the cashier gets an A. And the product purchased ('15 CRV EX) gets an A.

Ken

Jul 11, 2015

I was interested in the new HR-V, but was a little nervous about buying a "first-year car". However, I've bought Hondas before, and bought from Boch before, so we went in to look it over when the first models came in to the showroom. Luckily, Steve Winnett was available to help us, and he was extraordinary. Going from our older car to a new one, it seems like there are a lot of new technologies built in, things that I was totally not used to. Steve gave us a "tour" of the car, it's features and a test drive that was an education experience on wheels. He patiently walked us through everything from keyless entry to new safety features to bluetooth connections with our smartphones. And by the end of the test drive, we felt we knew what we were buying. When it came down to the business end, he didn't go through any acting shenanigans, but worked with us every step of the way. Afterwards, the other Boch employees were extremely helpful in getting our registration and inspection taken care of quickly, and getting us on our way, Easily the most painless new car purchase I've had in 45 years of buying cars.

CarolArd

Jul 10, 2015

We just bought a 2015 Honda Accord Sport at Boch in Norwood. From start to finish, it was a wonderful experience! How often have you been able to say that about a dealership or any car dealing experience? There was no need for my usual defensive, fists up and ready and overall dread this time around! The star of the process was our terrific dealer, Bill Varkasso friendly, thorough, attentive and professional. No pressure or extraneous hard sell. He provided the facts, the demonstrations, the specifics, etc. He even drove all around the lot with us to find the specific color I was looking for and in the midst of an overbearing heat spell, demonstrated the how to of the car interior. The car sold itself but Bill made the whole process actually enjoyable! The rest of the staff was excellent, too. It was our first experience with Boch and as long as we stay with Hondas and Toyotas, we will be there for the next car!

Tara L.

Jul 1, 2015

I recently bought the new honda CR-V from Boch after a neg experience visiting another dealer closer to where I live. I was instantly greeted, offered water and assigned a salesperson, Mike M. Mike was wonderful. He really listened and took my lead on what I was looking for. When it came to numbers he was upfront but wasn't pushy. Overall he was just nice, friendly, and didnt make you feel like you were gettIng "sold". Great experience. It was my third dealer in the same weekend and the only one I actually felt comfortable in.

Tatiana

Jul 1, 2015

I went in to buy a car and the process was easy and quickly! I was very pleased with the professionalism and how quickly Mike S. worked so I could get my car ASAP. I am ver happy with my purchase.

Laura

Jun 29, 2015

Our sales person, Mike McShane, took the time necessary to understand my son's needs as he looked to buy his first used car. The certified used cars at Boch Honda were perfect options given the security that comes with them. We had a little challenge with paperwork with our insurance company, but Mike did a good job moving everyone along to come to a resolution as quick as possible.

gomes81

Jun 29, 2015

Just bought my 2015 Honda Crosstour from Jose Mendes and had a very good experience from beginning to end.thanks for the good service I will be back to purchase in the future

Kayla05

Jun 28, 2015

We received a call from the dealer asking if we wanted to trade in our 2010 Honda for a new one. We really did not have any interest in buying a new car but decided to look into the offer. The sales person (Jose Mendes ) was very pleasant and helpful, He made the transition easy for us and we walked out with a brand new Honda Accord. Jose went above and beyond with his service.

Linda R

Jun 28, 2015

Last week I had a service appointment for my 2012 Honda CRV. Just an oil change and alignment. Since my 2012 lease was going to be up in September I decided to talk with sales about my options for a new lease and the pros and cons about buying the automobile. I quickly learned from my salesperson, Mike McShane that I should replace the vehicle with a 2015 CRV. I was still thinking that I would not do that until September when Brian of Boch Honda service came in the show room to let me now that my car needed new back brakes, sooner rather than later. I decided right then it was a good time to turn in the current lease. I wasn't sure if I wanted to go with another CRV. Mike McShane took the time to let me test drive a new CRV and compare it to the new HRV. I decided to go with the 2015 CRV EX. Many new options on the inside like power and heated seats. Had the option of taking the new vehicle that night but opted to pick it up the next day. Mike took the time the next day to set up the blue tooth and go through all the car features that I was unsure about. Thanks again Boch Honda!

Kayla05

Jun 28, 2015

We received a call from the dealer asking if we wanted to trade in our 2010 Honda for a new one. We really did not have any interest in buying a new car but decided to look into the offer. The sales person (Jose Mendes ) was very pleasant and helpful, He made the transition easy for us and we walked out with a brand new Honda Accord. Jose went above and beyond with his service.

Christal

Jun 24, 2015

Words can't describe how easy Amine made my car buying experience. It is my third car that I have purchased from him- he is honest and goes above and beyond for his customers.

Christal

Jun 24, 2015

Words can't describe how easy Amine made my car buying experience. It is my third car that I have purchased from him- he is honest and goes above and beyond for his customers.

Nand123

Jun 24, 2015

Just picked up my new purchase, a 2015 Honda Accord, EX-L (6 cylinder). We began the process a few weeks ago and worked with Sales Rep. Gary Lee. From the beginning Gary answered our all our questions, worked to help us with the sale of our current car, and made the purchasing experience as seamless as possible. He never pushed us, spared us the usual useless sales spiel, and took ownership of all details quickly and efficiently. Having purchased several new cars over the years, this was by far the easiest purchase I have ever made. I would recommend Gary to anyway looking to purchase a Honda. The other members of the Boch Honda staff we worked with were very helpful as well.

happierhealthieryou

Jun 23, 2015

Buying a car can be stressful. I've visited multiple dealerships and was exhausted with the process. I had been looking at Honda-CRVs knowing they were a bit above my pay-grade but I was in love with the car. My sales Consultant Juldeh, greeted me with a friendly smile and made the experience well worth my while working with me to find the perfect car at an affordable price. I appreciate his customer service and going above and beyond. I did purchase the car and couldn't be happier.

Tythebuyer

Jun 23, 2015

Never really like writing a review but this is an exception. My wife and I has a great experience with Lee Segrain (sale person). He's honest, funny, and just a great person in general. Thank you Lee for helping us buy a car.

Happy Honda

Jun 22, 2015

I recently purchased a 2015 Honda Accord from Boch-Honda. This is the 6th vehicle purchased at Boch and the first Honda vehicle. I have driven 815 miles in the first week, with no surprises and happy with my choice. I was fortunate to work with Mike McShane the sales consultant. He was very helpful, polite and professional. No question was too crazy and he took the time to make the transaction as stress free as possible. The entire sales and service team have been great. The only reason for the "good" rating in the buying process was that they wouldn't give me the car for free..

Ty2016honda

Jun 22, 2015

Never really like writing a review but this is an exception. My wife and I has a great experience with Lee Segrain (sale person). He's honest, funny, and just a great person in general. Thank you Lee for helping us buy a car.

mark71

Jun 21, 2015

I went to Boch Honda on Thursday to try to purchase a vehicle. I was looking for a pre-owned CRV. I found one that I liked and I told the salesman that I was going to finance through my own bank. His managers came out with the high pressure tactics. They told me that I had to finance through Boch even tough I had already begun the process with my bank. So I agreed to try it with them. They come back with an interest rate of 12.63% so I told them no deal and that I would take my chances with my bank. When I asked why the rate was so high they told me that my credit score was 100 points less than it was when I checked it online just prior to my visit. So my bank calls me back on Friday with a loan that has an interest rate of 4.59%. So I decide to go with my bank. We call the insurance company and get everything squared away with them. All I need now is to go back to Boch and get a sales agreement and an RMV-1. Everything is going fine with the salesman today and then here comes yet another high pressure manager. He tells me that I HAVE to finance through them TODAY. I tell him that I already have financing through my bank but he keeps insisting that I finance through them TODAY! Not only was this a very high pressure tactic but he was also really rude and agressive about it. The experience was everything people hate about buying cars. The salesman I was dealing with was excellent but everyone else that I dealt with were terrible. I really wanted the car I was looking at and would still like to purchase it but it's almost like they don't want to sell it to me. These managers acted like it was my responsibility to make their experience pleasant instead of the other way around. Very unprofessional, I don't get it.After this review everything changed. Suddenly they were calling me and willing to work with me to make the sale happen. If they could have just treated me like this from the beginning this rating could have been 5 stars, but I can't ignore what happened initially. I did bump up their rating from 1 to 3 stars. We are very happy with the vehicle. Our salesman Juldeh Barrie was excellent and I would recommend him.

Mr. Driver

Jun 18, 2015

Working with Jose Mendes, the sales process was quick and easy. Jose was very accommodating, addressed all of my questions, was low-pressure, and walked me through the process from start to finish with no problems. I highly recommend working with him for a new car purchase.

LeeB

Jun 15, 2015

I purchased a 2015 Honda Civic on June 15th. The process was seamless. The Sales Rep Gary M. Lee was great. He was efficient and showed me exactly what I wanted. It was a pleasant experience and the time I spent there going thru the paper work was quick. I didn't feel like I was waiting around for ever. Gary was very friendly and I felt comfortable working with him. I have only had the car now for a few hours but I find it to be fun to drive and I couldn't be happier with it.

BochIsTerrible

Jun 15, 2015

Could have been a better experience. Had to jump through some hoops. Eventually able to resolve the issue, but had to stand by my guns.

dcdb34

Jun 13, 2015

We just purchased the Honda Odyssey at Boch Honda, where Juldeh Barrie took great care of us. He helped us to find exactly what we were looking for, and made the experience simple and enjoyable. We will definitely return to Boch Honda again for our next car purchase.

Judee

Jun 11, 2015

I just purchased a Honda Civic SI from Steve Winnett. Great salesman to deal with. I am in love with my new car!!! My first time buying a Honda and had a very good experience with Steve and the dealership. I highly recommend.

meg13

Jun 11, 2015

This was my second experience with Boch Honda and Garry Lee. I have had my car less than 24 hours and my cheeks hurt from smiling! Thank you Gary! See you in another 6 years.... :)

DD0614

Jun 10, 2015

Took three weeks to finally sign the deal. Lots of unnecessary time spent waiting at the dealership and on return phone calls from the team. Whole process was very frustrating. Often felt like those that were working with us were too busy to focus on details and it proved true when we found out that the numbers were wrong in the agreement and had to go back to the dealership, sign more papers and increase our monthly payments. Business office (Lucy) was very helpful but somewhere something got mixed up and caused a lot of headache for our family. Will not return or recommend Boch.

Leila

Jun 9, 2015

I am so thankful that I went to Boch Honda to buy a new car, the services they offered was excellent. A special thank you to my great sales man Amine Abad. Thank you for your time, for your patience. I am glad I found you. I am really happy with the purchase I made. Also, I want to give a big thanks to Hayden Ali for making the whole process of financing much easier. My whole experience there was wonderful.

subarudriver

Jun 8, 2015

Tried to purchase a used Subaru. We spoke to a salesman on the phone who assured us the car was still available. We drove an hour to get there, test drove the car, returned to the office, were about to pay. our salesman went to talk to the boss and another returned to tell us he already sold the car, then proceeded to walk away. No apology, didnt even try to sell us another car, just walked away.

Matty7874

Jun 8, 2015

Gary Lee and Marlon were super helpful and friendly and were able to help me get a new car lease setup in a timely fashion. I can easily recommend this dealership to any first time buyers and would gladly go back for any future Honda purchases.

gertie

Jun 4, 2015

the best experience I have ever had buying a car. They all listened to my wants and needs . Everyone was very informative and helpful. Would highly recommend

ahanna127

Jun 3, 2015

This is the third Honda my family has bought from Boch Honda within the past 2 years! We will keep coming back. Valentin did a wonderful job in making sure my vehicle was delivered in time. He was very attentive and pleasant! Thank you for another great experience.

CRVme

May 29, 2015

Gary Lee is honest and fair. No hard sell or bait and switch. He set my expectations and then met them. He is pleasant to work with.

yh95iegy103190

May 29, 2015

On Memorial Day I visited Boch Honda in Norwood with my dad to look for my first car. I've been out of college for a few years and finally had enough credit history to qualify. My family has done leases through Honda several times and have always had a good experience. On Memorial Day we met with Michael McShane. He was a great salesman who was both kind and knowledgable. He showed me the new Honda H-RV. He was able to thoroughly explain all the features and advantages of the H-RV. I have driven a CRV since I was 16 and was only familiar with that model. I test drove the vehicle that day with Mike and made the decision to go forward with signing the lease. I picked up the car today and Mike had everything ready when I arrived and walked me through the features of the car and helped me set up my phone. I highly recommend Boch Honda of Norwood and Mike McShane. We will be doing business with the dealership and Mike again in the future.

Ldamas

May 29, 2015

I purchased a 2015 Accord from Jose and the customer service was abosutely OUTSTANDING! He was extremely attentive from start to end and knowledgable about the Accord. His manager Chris and Howie from financing were also AMAZING! Thank you so much Jose, Chris and Howie! I would certainly recommend Boch and these gentlemen! Thank you,L. Damas

aerozeppelin

May 28, 2015

My girlfriend and I picked up our new 2015 Honda Accord LX from Boch Honda last night. Throughout the whole process, we worked with Gary Lee who was fantastic. He was knowledgeable of the cars and was very attentive to our needs. We kept coming back and asking for Gary because he was not pushy and actually seemed concerned about getting us the best value for what we needed. This was a welcome change from another dealership we visited where we felt held against our will and forced to listen to offer after offer, despite saying that we were not ready to make a decision. I would not hesitate to recommend Boch Honda or Gary Lee to anyone looking for a new car.

Matthew

May 26, 2015

After having several dealership car purchases under my belt, I feel I know a thing or two about the car buying process. Somtimes it's okay...and sometimes it's a horrible endeavor. I can say with all of my "experience" with these transactions, the best encounter I have ever had with a dealer was with my recent car purchase at Boch Honda. Specifically, Steven Winnett - my sales person - went above and beyond to answer any questions and provide information with an impressive combination of knowledge, honesty and personal experience. I would implore anyone considering a vehicle purchase to set up an appointment with him...he will definitely take care of you! Additionally, signing the final papers in the finance office was a breeze and was actually entertaining (I know...unheard of!). The folks at Boch Honda know their stuff and I recommend them to the utmost extent!

jose mendez

May 26, 2015

Excellent service very friendly treated us like family they give us a very good deal

HondaBuyerMass

May 26, 2015

After having several dealership car purchases under my belt, I feel I know a thing or two about the car buying process. Somtimes it's okay...and sometimes it's a horrible endeavor. I can say with all of my "experience" with these transactions, the best encounter I have ever had with a dealer was with my recent car purchase at Boch Honda. Specifically, Steven Winnett - my sales person - went above and beyond to answer any questions and provide information with an impressive combination of knowledge, honesty and personal experience. I would implore anyone considering a vehicle purchase to set up an appointment with him...he will definitely take care of you! Additionally, signing the final papers in the finance office was a breeze and was actually entertaining (I know...unheard of!). The folks at Boch Honda know their stuff and I recommend them to the utmost extent!

bigred

May 26, 2015

It was a excellent service very helpfull very friendly he give us a good deal on the car it was not expensive and they give us the car that we want it

NSS

May 25, 2015

Both Mark and Jose were very informative and gracious, talked straight (no super hype-y sales pitches), offered me a good price for the new car and my trade-in AND my complete coverage and helped expedite the process of registration so I could finish everything before leaving on tour. It all felt very clean and honest, and I trust that if I have any problems they will receive me in the same way as they did when I bought the car. Thank you, Jose and Mark.

AD2011

May 24, 2015

Thanks Michelle for helping me, everything went so smoothly. The best experience of car Buying, I totally recommend this place especially my salesperson Michelle because of her I was able to get a great price and the car of my dreams.

Jane

May 24, 2015

I purchased the new Honda HR-V from Boch Honda and had a very positive experience. I received a fair price for my trade-in, the new car, and the financing. I was very pleased. The process was very efficient. I went in Tuesday to test drive the car and drove out with the new car the same day. Amine Abad was the sales consultant and Haydn handled the financing for me. Amine look the time to go over the features of the the car with me and reminded me several times to call my insurance agent. Amine also ensured that a couple items I left in my old car were returned to me. Haydn made sure I had the proper temporary registration documents.

Jane

May 24, 2015

I purchased the new Honda HR-V from Boch Honda and had a very positive experience. I received a fair price for my trade-in, the new car, and the financing. I was very pleased. The process was very efficient. I went in Tuesday to test drive the car and drove out with the new car the same day. Amine Abad was the sales consultant and Haydn handled the financing for me. Amine look the time to go over the features of the the car with me and reminded me several times to call my insurance agent. Amine also ensured that a couple items I left in my old car were returned to me. Haydn made sure I had the proper temporary registration documents.

D's driver

May 19, 2015

Picking out a new car seemed pretty overwhelming for me since I had my previous car -also a Bock purchase- for over 12 years. It had obviously been a long time since I had to go through the process of purchasing one. My husband and I worked with Gary Lee at Boch Honda and everything went well. He was very helpful and answered all the questions that came up. We searched around other dealerships, but in the end we felt that they gave us the best price for the car we wanted. Loved being shown all the new features that had come along since my last purchase.

Mari17

May 19, 2015

My sales associate was Amine Abad he was pleasant and nice. He asked me what kind of car I was looking for and he got me into great car and he got me a great deal. He even got me all seasons car mats and dropped the car off at my job. Lucy from finance was also wonderful, she offered me some good deals, that I just couldn't resist. Overall my I had a great experience and I would definitely go back there for my next car in the future.

D's Driver

May 19, 2015

Picking out a new car seemed pretty overwhelming for me since I had my previous car -also a Bock purchase- for over 12 years. It had obviously been a long time since I had to go through the process of purchasing one. My husband and I worked with Gary Lee at Boch Honda and everything went well. He was very helpful and answered all the questions that came up. We searched around other dealerships, but in the end we felt that they gave us the best price for the car we wanted.

Betty123

May 17, 2015

We received a great deal. We were very pleased..This is our second car at tis dealership and their maintainece has been very god. We like their service coupons. The salesman was very friendly, and he was around our age. We felt very comfortable with him.

Happy me

May 15, 2015

i have a new Homda Pilot went for my sticker ...John McDermott was so friendly and pleasant I was impressed....I had horrible time with my last car and the whole dealership so I am truly hoping this will be the place to go....5 star treatment from John...thank you

LaurenK724

May 14, 2015

I was very nervous going in to look at cars - I hadn't owned a car or driven in several years (while living in downtown Boston). I worked with Steve and he was wonderful - very patient and knowledgeable. The whole process was quick and painless and I didn't feel rushed or pressured. I would highly recommend this dealership and Steve.

TimS.

May 13, 2015

I worked with Lenny to buy a used 2011 Honda Pilot to replace an Accord with 250,000 miles. Lenny was very knowledgeable about the card, easy to deal with, not pushy in the slightest, and a man of his word. This is the third car I've bought at Boch Honda, I'm sure I'll see them again after my next quarter million miles of travel.

deco33

May 13, 2015

Mike McShane is AWESOME!!! He made buying 2 cars at the same time enjoyable, relaxing and completely stress free. He worked with us to find what we were looking for. Mike was informative and direct which is so nice. We got a 2015 Honda Pilot and a 2012 Honda Accord. The manager Bob was very friendly and Marlin the Business Manager excellent to work with. Our total experience with Boch Honda was "OUTSTANDING".

deco33

May 12, 2015

Mike McShane is AWESOME!!! He made buying 2 cars at the same time enjoyable, relaxing and completely stress free. He worked with us to find what we were looking for. Mike was informative and direct which is so nice. We got a 2015 Honda Pilot and a 2012 Honda Accord. The manager Bob was very friendly and Marlin the Business Manager excellent to work with. Our total experience with Boch Honda was "OUTSTANDING".

usta

May 12, 2015

Purchased a 2015 Honda LX via internet pricing. Worked with an excellent team led by salesperson Gary Lee and Julianne Drowne of Finance. Thanks a lot!

Happy me

May 12, 2015

jose Mendes was just so kind. Pleasant and caring while I was buying my beautiful Pilot 2015. I would recommend him to everyone...car buying can be stressful and by the time all is said and done I'm. Not stressed I'm happy

DarlMae

May 8, 2015

Purchased 2015 ACCORD COUPE from Gary Lee at Boch Honda, Norwood and I really have to say to anyone car shopping: Please search for this sales representative, GARY LEE. Gary is FOCUSED on making the customer happy. He worked hard with me to get the car I wanted, payed attention to my questions and even after the sale was complete, sought to make sure I was comfortable with the car. Gary is down to earth...... a breath of fresh air - there was none of that pressure to buy that I have felt with other dealerships in the past. Also, Bill DeGeorgaklis and Deanna R. (last names spelling?) assisted with such patience and courtesy. Can't get over how it was KEPT SIMPLE: none of the going back and forth, repeatedly, between the sales rep and sales manager, with regards to the price. Nice to see someone like Gary Lee, who takes pride in their job. Really, he provided for a very, smooth car purchase, and I never knew this guy until the day I went into Boch, car shopping. Also, the Honda Accord Coupe is an excellent handling car with great style.

mari678

May 8, 2015

I just got exceptional help from Biff Fenerty who works in leasing management and conversion. Bif helped me work out the best deal for me, and it's one that wasn't even on my radar. This is way more than I expected and I'm thrilled. Thanks, Biff!

MC

May 3, 2015

My husband and I walk into the show room at Boch Honda and met the nicest salesman by the name of Syed Shah. We were really impress with his patience and knowledge of the cars that we were looking at. He didn't try to rush or influence us into buying but guided us through the process with such ease. Within a couple of hours we were driving away in a brand new Honda. What a great experince.

Angel1981

May 3, 2015

Purchased a 2015 Honda Ex via internet pricing. Worked with an excellent team led by salesperson Gary Lee and Julianne Drowne of Finance. Boch Honda honored the internet quote which made negotiations straightforward. I live in New York which does make the transaction complicated. However, Gary Lee worked diligently to ensure my vehicle was ready by planned pick up date. He worked very closely with Deanna to ensure all details were completed both thoroughly and on time. In summary, Gary, Julianne and Deanna made an outstanding team! I would therefore highly recommend Boch Honda for combination of cost competitiveness and excellent customer service.

Angel1981

May 3, 2015

Purchased a 2015 Honda Ex via internet pricing. Worked with an excellent team led by salesperson Gary Lee and Julianne Drowne of Finance. Boch Honda honored the internet quote which made negotiations straightforward. I live in New York which does make the transaction complicated. However, Gary Lee worked diligently to ensure my vehicle was ready by planned pick up date. He worked very closely with Deanna to ensure all details were completed both thoroughly and on time. In summary, Gary, Julianne and Deanna made an outstanding team! I would therefore highly recommend Boch Honda for combination of cost competitiveness and excellent customer service.

tiwat

May 3, 2015

The staff were all courteous and answered all my questions and spent time explaining the different aspects of the car. They were patient and helpful so that I felt very comfortable with the vehicle before I took it for a test drive and also again before I was ready to drive it home.

Ren01

May 3, 2015

Edmunds.com promise price was honored. No pressure, no hassle. Steve Winnett was our Sales Consultant. He was professional and quick to chuckle; he made our new car buying experience a very pleasant experience. I highly recommend Boch Honda in Norwood.

dbart

May 2, 2015

I had an easy buying experience - Fast, efficient, no hassle, no need to bargain. Stuck to the truecar.com offer. Mike was friendly and very knowledgeable. Car was ready as promised.

dbart

May 2, 2015

I had an easy buying experience - Fast, efficient, no hassle, no need to bargain. Stuck to the truecar.com offer. Mike was friendly and very knowledgeable. Car was ready as promised.

Astibches

May 1, 2015

Our only experience with Boch Honda was when we bought our first car in April 2015. We were apprehensive because we had been to another dealership the day before and had an awful experience. When we met Edison at Boch Honda we told him we had no intention of buying a car that day. He told us that he would listen to our concerns and needs and answer our questions before looking at any cars. We told him we had a strict budget and he showed us what was in our price range. My boyfriend and I had forgotten our licenses (ironically) so Edison drove us in the car to show us the features and how the car rode. He showed us every inch of the car and its features and told us about the standard warranties. Again, we had not planned on buying that day but we loved what he showed us so we put a deposit down. It took my boyfriend and I a few days to get our trade-in vehicles and insurance ready and Edison patiently helped us through the process. He was easy to get a hold of and kept in contact with us to make sure we were happy. We knew we wanted to buy a buy car from Edison because we felt he was looking out for our best interest, he was never underhanded. Not to mention he's a genuinely nice person and very knowledgable. We will absolutely be back to buy a second car! If you are looking to buy a car at Boch Honda and you want professional, reliable, courteous service, ask for Edison!

Hashim03

May 1, 2015

I am Tabinda Bukhari.last week I bought a new Honda CVR from Boch Honda.Syed Shah was my sales person he is very nice and cooprative.he did a good job.he is a great dealer,nice guy and very honest and loyal to his job.my experience with him was very smooth,wonderful and satisfied.yes I got a great price too.i think my decision to buy a car from Boch Hond was good and right.Thanks alooooooooooooot Boch Honda.it was an outstanding experience.

Helenv

Apr 30, 2015

Wanted to turn in our leased CRV early because we were already significantly over the mileage AND trade up to a Pilot. Went to Bif Fenerty at Boch in Norwood and he worked out a great deal. We love our new Pilot and the monthly payment. Also couldn't have asked for a smoother experience.

William H.

Apr 29, 2015

Honda family since "day one" over two decades ago. Have purchased a handful of honda's of all types, but never cared where i went as long as i got great deal. This past weekend I went into Boch honda and had a great experiences buying a new Pilot from Mike McShane. Mike was great, listened and then offered some great insight. I knew within 15 min that i was going to buy a car from him. Great dealer, great guy, and yes, i got a great price.

"Loyal Honda Buyer"

Apr 29, 2015

"Loyal Honda Buyer" I am a loyal Honda buyer (6 in a row). But until now I was not loyal to to a dealer, as I purchased 5 Honda vehicles from 5 different dealers ..based on price. I just bought new pilot from Mike McShane at Boch in Norwood. Mike was knowledgeable like most representatives, but I got the sense that he was not trying to "sell" me a car, but rather put me into the right car for a fair price (where both sides, get a little something). I know I will being buying a number of Honda's going forward ... first stop Mike at Boch. Bill H. More Employees dealt with Mike McShane

luvmyhondacrv

Apr 29, 2015

I want to let you know of my car buying experience at Boch Honda in Norwood, MA. I met with my salesperson Mike McShane who is very experienced and knowledgeable of Honda cars. He was very patient with all of our questioning and models of Honda cars. He got us a great deal and we love our new Honda CR-V! If you are in the market for a new Honda, be sure to see Mike McShane

Angelo

Apr 28, 2015

Over the last 12 years and 4 Honda's, we have had nothing but amazing experience. Everyone there knows my family. I could not imagine not calling on the service team for my vehicle needs. They have never let us down. Keep up the amazing job!! Thank you always

happy customer

Apr 28, 2015

I can honestly say I never thought I would be a repeat customer when buying a car but I am now! I have now bought three Hondas from Mike McShane at Boch Honda, Norwood. Love the new CRV, the service is top notch and the followup after purchasing my cars has been impressive.

Angelo

Apr 28, 2015

Over the last 12 years and 4 Honda's, we have had nothing but amazing experience. Everyone there knows my family. I could not imagine not calling on the service team for my vehicle needs. They have never let us down. Keep up the amazing job!! Thank you always

sgomes123

Apr 28, 2015

Gary Lee made my used car purchase a very smooth and comfortable experience. From the moment we met, as well as throughout the purchase, Gary Lee did everything he could to make it a hassle free experience. He addressed, each of my concerns, in a professional and timely manner. He is the reason I would not hesitate to go back again or recommend the Boch, Norwood dealership to a friend. Thank you, GARY. Steve G

Bill H.

Apr 28, 2015

I am a loyal honda buyer (6 in a row). But until now I was not loyal to to a dealer, as I purchased 5 Honda vehicles from 5 different dealers ..based on price. I just bought new pilot from Mike McShane at Boch in Norwood. Mike was knowledgable like most representatives, but I got the sense that he was not trying to "sell" me a car, but rather put me into the right car for a fair price (where both sides, get a little something). I know I will being buying a number of Honda's going forward ... first stop Mike at Boch.Bill H.

customer333

Apr 27, 2015

Excellent prices for a dealership of this size... Took my car for an oil change and it only took 25 mins to get it back!

sf123

Apr 27, 2015

I negotiated the purchase of a 2015 Honda Civic online. Mike Willhauck and Alyssa Quinn were both very helpful in this process. When it came to signing the paperwork and picking up the car, I had a great experience with Lenny Shaul and Julianne Drowne. Everyone was professional, friendly, and efficient. I was also impressed by the price that Boch Honda was able to offer me, and so far (100 miles later) my vehicle has been flawless.

Scott L

Apr 27, 2015

Gary Lee was very pleasant to work with. He has been doing this for a while and it shows. His professionalism yet no pressure approach made the car buying experience seamless. Before I knew it, I was on my way in the car of my choice. He made each step of the process extremely low stress. He made it clear to me that he enjoys interacting with his customers. I would not hesitate to go back again. Thank you, Gary! Scott L

HAPPY2000

Apr 27, 2015

Glenn was the best!! he took my car, checked what needed to be done on it and called me when it was done... extremely good service and great sense of humor!Thank you Glenn!

gone1

Apr 27, 2015

I can honestly say I never thought I would be a repeat customer when buying a car but I am now!I have now bought three Hondas from Mike McShane at Boch Honda, Norwood.Love the new CRV, the service is top notch and the followup after purchasing my cars has been impressive.

sf123

Apr 26, 2015

I negotiated the purchase of a 2015 Honda Civic online. Mike Willhauck and Alyssa Quinn were both very helpful in this process. When it came to signing the paperwork and picking up the car, I had a great experience with Lenny Shaul and Julianne Drowne. Everyone was professional, friendly, and efficient.I was also impressed by the price that Boch Honda was able to offer me, and so far (100 miles later) my vehicle has been flawless.

lorim

Apr 25, 2015

My name is Lori, my lease was about to expire so I made an appointment with Bob Fenerty at Boch Honda to lease another Honda Civic. This is my fourth car Ive leased from Bob at Boch, he is terrific. Every time I go to him he takes the time to explain all of my options as well as my wants and needs in the vehicle. I do not like dealers who push stuff on you, not at Boch, Bob could not make me feel more comfortable. He also took the time to call me within a week at home to make sure I was satisfied. I recommend Boch Honda and Bob Fenerty when you need your next vehicle. Lori

Lorent

Apr 25, 2015

I was looking for a bigger and newer vehicle so i decide to go to boch honda. I had a great experience. I made an appointment with Edison Morales. He is a great seller, very patient and dedicated to his customers. He help dicide for my new car. Im so happy with my new car and loved their service.

dwb

Apr 24, 2015

I stopped into Boch Honda in Norwood one night last week just to get some info on leasing a new Honda Accord Sport. I had been going to Bernardi in Natick for years (customer since 1996), but my recent experience with Bernardi was not positive, so I thought I'd stop and see what Boch Honda had to offer. Having been leasing Accords since 1996, I explained to Sales associate, Mike McShane, exactly the car and the deal I was looking for and I ended up driving home with 2015 Accord Sport that night. Mike and the rest of the staff at Boch Honda were great; they made the entire process seamless. I'll definitely be going back to see Mike and Boch when it's time to lease again.

LindsayR

Apr 22, 2015

We recently bought an Odyssey at Boch Honda. The process was smooth, our salesman, Amine, was knowledgeable and patient with our ongoing deliberations. We are very happy with the vehicle.

Don G.

Apr 21, 2015

Went to Boch at my lease end, wasn't sure if I wanted to continue leasing Honda's. Made an appointment with Juldeh Barrie, at Boch to turn lease car in and see what was available from Honda., Juldeh provided great, efficient service from start to finish, no pressure, just attentive service, so I leased another Honda. He made the car leasing/buying experience easy and painless.

Audrey and brian

Apr 21, 2015

Our only experience with Boch Honda was when we bought our first car in April 2015. We were apprehensive because we had been to another dealership the day before and had an awful experience. When we met Edison at Boch Honda we told him we had no intention of buying a car that day. He told us that he would listen to our concerns and needs and answer our questions before looking at any cars. We told him we had a strict budget and he showed us what was in our price range. My boyfriend and I had forgotten our licenses (ironically) so Edison drove us in the car to show us the features and how the car rode. He showed us every inch of the car and its features and told us about the standard warranties. Again, we had not planned on buying that day but we loved what he showed us so we put a deposit down. It took my boyfriend and I a few days to get our trade-in vehicles and insurance ready and Edison patiently helped us through the process. He was easy to get a hold of and kept in contact with us to make sure we were happy. We knew we wanted to buy a buy car from Edison because we felt he was looking out for our best interest, he was never underhanded. Not to mention he's a genuinely nice person and very knowledgable. We will absolutely be back to buy a second car! If you are looking to buy a car at Boch Honda and you want professional, reliable, courteous service, ask for Edison!

TylerTy

Apr 19, 2015

I'm very excited for my new Civic I got to take home Thursday. My mom and I were both looking for Civics and Jose Mendes went above and beyond to get us each a great deal and hand us the keys as quickly as he could. I'll definitely be coming back to Boch Honda, and Jose for my next upgrade!

Looking for a car...

Apr 19, 2015

My experience with this dealership was odd and awkward...went in this morning and was assigned to work with Dennis. He seemed annoyed that he had to help a customer since they had just opened up (it was 10:20 AM and the open at 10:00 AM). Shared with me that he was not supposed to be at the top of the list, but other sales people had not shown up yet. But, "I must not be in retail" otherwise I would understand. He also seemed put out that I did not know their stock number...made the statement that "he did not go to college to sell cars". At first, I thought he might be joking, but he was not...When we started walking to retrieve the car, he was still complaining about being behind from yesterday and having to work with someone just after opening up. At that point, I decided to leave...it could only have gotten worse and I did not want to spend $20K+ there. Maybe they don't work on commission there...I wouldn't know, since I don't work in retail...

TylerTy

Apr 18, 2015

Buying my first Honda was super and easy and less stressful thanks to Jose Mendes. Jose was very patient and really helped us with finding the perfect car for my mom and I.

Tinlin

Apr 17, 2015

We went to test drive a Honda Pilot since we were thinking of trading in our car. Gary Lee was an exceptional representative of his company. He was knowledgeable and was able to explain several options that were available to us. He was honest and did not make us feel pressured. Although we decided to hold off on our decision to purchase the car, we will absolutely go back to see Gary when it is time to get a new Honda.

Jesusnow

Apr 16, 2015

Always bring my car here for oil changes and when it breaks and every single time I go they always treat me like family! My car has almost 200,000 miles and I have not brought it to any other dealer since I bought it!

HAPPY2000

Apr 16, 2015

WENT THERE FOR AN OIL CHANGE THINKING I WAS GOING TO SPEND 60 DOLLARS BUT I RECEIVED A COUPON FROM THE SERVICE GUY AND ENDED UP PAYING ONLY 24 DOLLARS... THE SERVICE WAS QUICK AND THE STAFF WAS VERY WELCOMING.THANK U!!!

Barbara Heifetz

Apr 16, 2015

I just want to take this opportunity to let you know that Jose Mendes gave me one of the best leasing experiences I have ever had. He knows his stuff. It was a pleasure dealing with someone who knows how to treat a potential customer. Because of Jose I just leased a 2015 Honda Accord at Boch Honda. I would recommend him to all my friends ! He is the best !!! Easy leasing, no aggravation. Found me the exact car that I wanted. A pleasure doing business with Jose...

MarkManey13

Apr 15, 2015

Just drove home my brand new 2015 Honda Accord EX-L. I knew I wanted to lease, I ran the numbers myself and I even have friends that work in the industry that ensured me I could get the numbers I wanted. I worked with Gary Lee and I showed him the numbers my friend and I ran and I told him if he could beat it (or at least match) I would do it on the spot. He agreed that it was possible to do and was extremely honest the entire time. No high pressure sales tactics, no BS, just told me how it was. From the time I walked in to the time I walked out with signed papers, no more than 35 minutes passed. This was BY FAR the easiest and most painless experience I've ever had getting a car.The finance guy Hayden (I think was his name) was also a straight shooter and was very honest and up front with me when going over the final numbers. I think I'll always go to a Boch dealership until proven otherwise. Thank You all!!

jacosta1617

Apr 10, 2015

I bought my car here and I came in for my free oil change and Joe (Joseph Todaro) from Service was great! This is my first honda accord and he taught me things I didn't know about it. I would definitely ask for him again.

MoveTheMetal

Apr 8, 2015

I came to Boch Honda with a friend of mine who was looking to buy a Honda. I was there because I've worked in the car business for years and wanted to make sure my friend wasn't taken advantage of. I have to say I was pleasantly surprised. I was greeted by a pleasant receptionist who asked that Jose Mendes work with us. We told him the features of the car we wanted, he quickly got the car, showed it to us, and we sat down to talk price. I asked for what I thought was a very good deal, and just a few minutes later we came to an agreement that I felt was excellent and easy. We made small talk while getting our paperwork done, and then we sat with Rik in finance. Rik was quick and easy with the paperwork and didn't get pushy with upselling of extras, just explained what options we had and asked what we wanted. We added the protections we wanted, again at very fair prices, and wrapped things up. Things were ready as promised the next day, and in the end there weren't any issues whatsoever. As someone who worked for a direct competitor to Honda, I was half looking for something to complain about throughout the whole process, but truthfully the process was simple, straightfoward, and efficient. I would absolutely refer Jose Mendes again and thank him for a no BS experience.

Sourbha

Apr 6, 2015

Gary Lee was an awesome person to deal with! He understood our needs, was patient and catered to what we asked for! The scheduler messed up the appointment, but Gary was cordial and friendly. He not only showed us most of the inventory but also allowed us the test drive!Thanks much for a wonderful car buying experience! This is our second car with Boch and we will continue to buy more only from them.

libby

Apr 5, 2015

Patients and kindness are not words you might associate when you think of a car salesman . . . but thats what I needed, and Gary Lee picked up on that right away when we explained our situation to him. Our 2003 Honda Odyssey had been totaled in an accident the week before, and we were not financially ready to by a new car any time soon, and yet here we were walking into a car dealership. I was more sad than excited. To say he was patient is an understatement thats why I added kind. He saw how upset I was, and he wanted to help us out and make this as easy as possible for us. He spent so much time with us, he showed us every used Honda CRV in the lot, within our price range (which they had a huge inventory). He was very knowledgeable, answering all our questions, cars have changed a lot since 2003! We narrowed it down to two, he never put pressure on us to make rush decision, he just gave us more information to help us make an informed decision that was right for us. In the end we ended up in a car Gary found for us, and it was perfect for what we needed. Whatever the situation you are in I think Gary Lee can help you find the car you need, because he takes the time to know you! And believe me thats the kind of sales person you want!

libby

Apr 4, 2015

Patients and kindness are not words you might associate when you think of a car salesman . . . but thats what I needed, and Gary Lee picked up on that right away when we explained our situation to him. Our 2003 Honda Odyssey had been totaled in an accident the week before, and we were not financially ready to by a new car any time soon, and yet here we were walking into a car dealership. I was more sad than excited. To say he was patient is an understatement thats why I added kind. He saw how upset I was, and he wanted to help us out and make this and easy as possible for us.He spent so much time with us, he showed us every used Honda CRV in the lot, within our price range (which they had a huge inventory). He was very knowledgeable, answered all our questions, cars have changed a lot since 2003! We narrowed it down to two, he never put pressure on us to make rush decision, he just gave us more information to help us make an informed decision that was right for us.In the end we ended up in a car Gary found for us, and it was perfect for what we needed.Whatever the situation you are in I think Gary Lee can help you find the car you need, because he takes the time to know you! And believe me thats the kind of sales person you want!

daniellebing

Apr 4, 2015

Gary Lee was the best car sales man I have ever met in my 49 years.I am a professional sales person. I work at Sotheby's International real estate in Boston and am in the to 10% of all the real agents in my company. I am quite used to mediocre sales people...to say the least.Gary Lee, from the minute I met him, was professional, friendly and informative.I am used to spending hours in car dealerships and was pleasantly surprised at what a quick and painless this process was with Gary.I am in a position, with my job that frequently deals with many relocations, to recommend a car dealership as well as a trusted sales person. You can be sure that I will not only recommend Gary Lee at Boch Honda in Norwood, but will put him on the official Sotheby's preferred vendor list.I am very impressed with the service I received this week!

riddler77

Mar 29, 2015

I started my experience by telephone shopping the best price on a new CR-V. No other dealer was within $400, and even the price match guaranty guy said they were sorry, they could not meet it. I went to the dealership the next day with two cars to trade. We negotiated on those and reached a great conclusion and deal. It was important that there was no pressure from Amine Abad, my salesman. He explained all the features of the vehicle in a very straightforward manner and was extrememy knowlegeable. He took the time to be sure I knew exactly what I was buying, including the test drive experience. After we made the deal he cleaned out both cars and put my essentials in place in the new one. All this hile Hayden Ali gid a great job with the finace details. I was told to come back in two days to get my registration and sticker. That occurred today, but before I left my house Amine called to say the registration was done and to come in at my convenience. All in all, this was by far the best car buying experience I have had, and I just became a senior citizen.

Stacy

Mar 28, 2015

I just had a fabulous experience with Lenny Shaul at Boch Honda. I went in to get a new CRV and the experience was seamless. He was honest and helpful, and extremely knowledgeable about the cars. If your going to Boch Honda, ask for him. I checked out with Julianne, and she was speedy and very nice.

stacy24

Mar 27, 2015

I just had a fabulous experience with Lenny Shaul at Boch Honda. I went in to get a new CRV and the experience was seamless. He was honest and helpful, and extremely knowledgeable about the cars. If your going to Boch Honda, ask for him. I checked out with Julianne, and she was speedy and very nice.

RL

Mar 26, 2015

Our sales rep Mike McShane did a great job dealing with our sale. He helped us through with the trade in, Gave us a fair price and follwed through afterward to make sure things were going ok.

Bill W

Mar 26, 2015

Bought a new Honda Pilot Touring this week at Boch Honda - Gary was my sales rep - what a great experience. Gary was extremely friendly, honest and just an overall great guy to work with. I received a very fair price on my trade and an unbeatable price on the new Pilot.I would highly recommend going down to Boch Honda and asking for Gary - he will take care of you.Bill in Hanover

driscollwebdev

Mar 23, 2015

I had inquired online about a pre-owned Odyssey Touring earlier in the week, and showed up today without scheduling an appointment beforehand. Despite that and the fact that the place was packed with customers, we were seen right away by Lenny. Lenny was friendly and approachable, and immediately helped us take the exact vehicle we had inquired about for a test drive. After the test drive, completing the sale was quick and painless, both with Lenny and with Hayden Ali in the business office. I would absolutely recommend Lenny, Hayden, and the Boch team.

driscollwebdev

Mar 22, 2015

I had inquired online about a pre-owned Odyssey Touring earlier in the week, and showed up today without scheduling an appointment beforehand. Despite that and the fact that the place was packed with customers, we were seen right away by Lenny. Lenny was friendly and approachable, and immediately helped us take the exact vehicle we had inquired about for a test drive. After the test drive, completing the sale was quick and painless, both with Lenny and with Hayden Ali in the business office. I would absolutely recommend Lenny, Hayden, and the Boch team.

Florence Reddish

Mar 17, 2015

With dread I entered Boch Honda. My car was 9 years old and I had put off purchasing a new car due to the feeling of manipulation I felt every time I entered an automobile dealership. Just the thought of negotiating with a car salesman intimidated me. After a few minutes with Gary Lee, my fears vanished. Gary listened attentively to me and gave me a few suggestions. The situation seemed similar to others I have had with my doctor, dentist, and financial advisor. I looked at a few cars and quickly found one I liked. Like other professionals, Gary did not play games with me when it became time to negotiate. There were no uncomfortable feelings of being manipulated or pressured by a car salesman. I feel fortunate because buying a car is usually a horrible experience. Gary was very pleasant and knowledgeable; he took the stress out of buying a car. Gary Lee is truly an asset to your company.

Tonypom

Mar 14, 2015

I brought my car here from Westboro, with a Honda dealer a mile away, because I believed Boch would do a good job. My engine block cracked and twice 1 of the 2 engine mount bolts put in to secure the engine came loose. One whizzed around inside the new engine block and one fell off. This resulted in 2 tows - and dangerous situations. The last time in at the dealer, Penny in service said she'd make sure the missing bolt was replaced because I made sure to ask twice. She said yes both times. I ended up bringing my car to my local mechanic for an oil change about 2 weeks later for the mechanic to discover they never put the bolt back in (he put it in for free without even asking!) I had been driving around with an engine cantered to the side. If it broke loose it would've been extremely dangerous and extremely costly. Not only was this a job done terribly, but I was treated badly by Penny, who lied and was rude, and by Joe in service, who was extremely rude on the phone when I called in after breaking down the second time. He doesn't like to listen it seems. After such a bad experience, I contacted Joe Wieners, the service manager. He tried to pass me off to a different service manager which was a big to-do. The complicated hierarchical web of staff slowed things down immensely. It's almost purposely complicated. Anyway, it took several calls over a 2 week period to finally get Joe back on the phone. He then proceeded to say he tried calling numerous times off my 3 voicemails, which he didn't because my phone is always on me for work. He also said they couldn't help me because the decision came from way up above him. When I asked who was above him to speak with, he said he was it, there is nobody else. Confusing, huh? Boch Honda is a running a terrible operation and I will never go to any Boch location again due to this experience. You can learn it the hard way on your own or you can save yourself a headache and try someone else from the start.

D. Junior

Mar 7, 2015

I started my experience by telephone shopping the best price on a new CR-V. No other dealer was within $400, and even the price match guaranty guy said they were sorry, they could not meet it. I went to the dealership the next day with two cars to trade. We negotiated on those and reached a great conclusion and deal. It was important that there was no pressure from Amine Abad, my salesman. He explained all the features of the vehicle in a very straightforward manner and was extrememy knowlegeable. He took the time to be sure I knew exactly what I was buying, including the test drive experience. After we made the deal he cleaned out both cars and put my essentials in place in the new one. I was told to come back in two days to get my registration and sticker. That occurred today, but before I left my house Amine called to say the registration was done and to come in at my convenience. All in all, this was by far the best car buying experience I have had, and I just became a senior citizen.

DJRusso

Mar 5, 2015

Digging my new Honda.. Thx to Tom Grover for setting me up & getting me out of a jam! Highly recommend! DJRusso

Angel Lopez

Mar 2, 2015

I just bought a 2015 Pilot from Boch Honda, and my experience was once again exceptional. This is the reason I keep going back. I highly recommend that you go to Boch for your next car buying and service experience. I've been doing business with Boch for over 10 years and they are AMAZING!!!!

john

Feb 22, 2015

If you give them your number they will harass you for weeks poor way of selling a car very unprofessional

chrislaurie

Feb 22, 2015

Mark Doran, the general manager for the Boch Norwood location is truly a stand up guy. He was on vacation when I had gone in to purchase a vehicle that I had negotiated a price for via the internet sales department. Unfortunately, when I arrived to purchase the vehicle the floor manager refused to honor the sale price because they accidentally quoted me a price for a model trim lower then the vehicle I went in to purchase. This was a huge difference and a financial loss they weren't willing to take. I spoke with Mr.Goulette, the director of Boch Norwood and Westford and with a senior sales rep named Danielle and they could only offer an apology. They refused to honor the sale price that was clearly confirmed via email on several occasions. When Mark Duran returned from vacation he called me when heard of the shenanigans. Mark's first words where, "I agree with you.." he then apologized for how I was treated and honored the sale price I had negotiated. In addition, without even seeing my trade, he gave me what I wanted which was considered a very high value. Repeatedly, Mr. Doran apologized and stated he just wanted to make me happy. He related that he was a consumer too and that his people should have done the right thing the first time I came in. In addition, Lenny Shaul was my salesperson who was just so accommodating both times I showed up to purchase the vehicle. He gave me his personal cell number so that I could reach him. He was very thorough and worked hard to get me out as quickly as he could. Financing was quick and easy too. Boch has definitely redeemed themselves in my eyes. Initially, I submitted a negative review but have now revised the review. I just purchased my 3rd vehicle with Boch since 2005 and would do so again. As always, do your research first and go in educated on the vehicle you are purchasing and you will get the best price and great customer service.

saramcmahan

Feb 19, 2015

Went down to Boch Honda in Norwood on Presidents Day Weekend, and was not disappointed. I got a great deal on a 2015 Honda Civic LX - a low price & a low interest rate - even with a complicated lease trade-in to deal with and a less than perfect credit score. I was in and out of the dealership in under 2 hours, and was able to pick up my new car on the first business day of the week. Mark, Gary, & Eric are all great guys, and made the car buying experience more fun than it has any right to be. And I love my new car - it's so much more luxurious than Civics used to be. If you haven't been in a Civic in a couple years, I highly recommend a test drive. The new models give you a 30K+ feel for a sub-20K price tag.

saramcmahan

Feb 19, 2015

Went down to Boch Honda in Norwood on Presidents Day Weekend, and was not disappointed. I got a great deal on a 2015 Honda Civic LX - a low price & a low interest rate - even with a complicated lease trade-in to deal with and a less than perfect credit score. I was in and out of the dealership in under 2 hours, and was able to pick up my new car on the first business day of the week.Mark, Gary, & Eric are all great guys, and made the car buying experience more fun than it has any right to be. And I love my new car - it's so much more luxurious than Civics used to be. If you haven't been in a Civic in a couple years, I highly recommend a test drive. The new models give you a 30K+ feel for a sub-20K price tag.

Tom F

Dec 3, 2014

I went to a dealer close to my home and could not get a deal done as they would not pay me enough for a trade in. Traveled to Boch Honda and had a great experience with Michelle. I told her what I would like to pay for a new Honda CRV and a trade in price for my vevicle and within 10 minutes we closed the deal. Michelle was very informative and pleasant and I felt absolutely no pressure. I would recommend Boch Honda and Salesperson Michelle to anyone who is looking for a new vehicle.

fitzx12

Dec 3, 2014

I went to a dealer close to my home and could not get a deal done as they would not pay me enough for a trade in. Traveled to Boch Honda and had a great experience with Michelle. I told her what I would like to pay for a new Honda CRV and a trade in price for my vevicle and within 10 minutes we closed the deal. Michelle was very informative and pleasant and I felt absolutely no pressure. I would recommend Boch Honda and Salesperson Michelle to anyone who is looking for a new vehicle.

DC-luvinmyhonda

Dec 1, 2014

I had been searching on Cars.com for a used car and I had a few favorites listed. I had owned a Honda Accord years ago and was interested in purchasing another one. I am so very happy that I came across a used 2013 Honda EX-L with only 9200 miles! (more like new)... I was overjoyed that it also had heated (leather) seats, moon roof, cameras, and a great sound system...plus.. the color ..champagne pearl!! What made everything come together so nice and quick was the great customer service I received from the Boch Honda staff; my sales consultant Amine Abad and Business Director, Eric Lagone. They didn't pressure me and answered all my questions. They processed all the paperwork, registry, etc and had the car immediately available for me. Amine even drove it to my home for more convenience for me. I can't thank them enough! I am over-the-top satisfied with the whole process and I love, love driving my new Honda Accord!!!

PanR

Nov 26, 2014

We were shopping for a new SUV for my wife to replace her old Forester. We were between the new Forester or the Honda CRV, so we first visited Boch Honda as well as a Subaru dealership to test-drive both cars before making a decision. We first walked into Boch Honda on a Sunday morning without making an appointment beforehand. Gary Lee, our sales associate greeted us and we explained that we were not ready to make a purchase but just wanted to do a test-drive. Gary quickly got us a 2015 CRV at the trim level we wanted and got us on the road to try it out. He was very patient and answered all our questions and in the end didn't try to persuade us to make a decision that day but rather encouraged us to test drive the Subaru as well and come back if we decided that we liked the CRV best. To cut a long story short we came back a week later. Gary found us the car we wanted, he gave us a fair price both for the CRV as well as our trade-in, without any unnecessary haggling and got us out the door with a brand new car within a mater of a few hours. Overall it was an excellent experience for us and we highly recommend Boch Honda and Gary Lee to anyone who is interested in buying a new Honda.

Jeremy Phillips

Nov 22, 2014

Quick and painless. Gary Lee was great and got me in a car that I wanted without any hassle. Would highly recommend Boch Honda and Gary as a salesman.

saurabh.khatiwada.9

Nov 18, 2014

it was a nightmare going there today. it looked like they fired all friendly people who used to work there. i have been there couple of times before but today everything was different. wouldn't recommend at all.

Steve

Nov 12, 2014

I looked at a used VW. They understandably didn't know much about the vehicle and thankfully didn't pretend they did. I didn't end up buying, but that had nothing to do with the dealer.

John and Mary

Nov 2, 2014

We had bought a certified used Honda Pilot about 8 years ago from Boch Honda. Very satisfied. Our salesman was great (Tom Ryback). We liked him so much that we contacted him again recently when we needed a commuter car. He was exceptional, taking the time to show us everything and answer all our questions. Once again we are happy with our purchase. A no hassle, fun experience. We love our new Civic. Thanks Tom and Boch Honda!

Nick

Oct 28, 2014

Went to Boch Honda among other dealerships looking to get a new car. Other dealerships lived up to the car dealership caricature's. Cheap suits and pushy language and sales pitches. Gary L. was none of that. Understood that, "I'm just looking" means I'm looking and not to be pushy. He's the reason I came back to Boch honda. fantastic team. Fantastic job by Gary.

Liza Cason

Oct 20, 2014

An absolutely gorgeous Red Ford F150 was purchased for me from Boch~Honda last week. The truck is stellar & I could not be more thrilled. And although that's important, an integral part of the buying experience stemmed from the salesman, Oltion Kico. Such a great guy and is someone that I HIGHLY recommend you ask for when you are looking to buy your next vehicle. He offered NO pressure, answered all questions, was very friendly.... and this is 180 degrees from the typical 'smarmy car salesman' all of us have or dread dealing with. As a result, I can't recommend him highly enough. Finally, the dealership is somewhere you absolutely should consider going to buy your next vehicle from ~ even if it's a distance because it's worth the drive. ** Footnote: We were pleasantly surprised initially entering the dealership because the first person we met wasn't the salesman, it was the sales manager Mark. How professional is that! Plus he's so animated and such a fun guy!

Honda117

Oct 20, 2014

Isaac Jordan is by far the most incredibly amazing car enthusiast/salesman I have ever met before in my entire life! From the second I walked in the door to this moment, he has stayed on top of every single fine little detail to my car purchase. It has literally been a blessing to finally have found someone who I can say if my go to car guru for life! I purchased my 2014 Honda crv exl from him, he made the process as painless as humanly possible and stressed great care for each and every one of my million concerns. I'm not going to lie I travel a lot so buying a new car happens more often than not for me, and I usually dread having to go through the buying process, having 6 Hondas prior, and 3 different sales people along the way not one has ever impressed me as much as Isaac did. He knows literally everything there is to know about every fine detail of the Honda brand and actually gets excited sharing his knowledge with you. He makes sure you know everything that it going on at all times and works extremely hard to make sure not only that the deal is right to expectation, but to really make sure the car you have in kind fits your lifestyle perfectly. With all that being said if you plan on buying a Honda, and you are stopping by Boch, I would most certainly recommend Isaac across the board to family friends and then some. Great guy, great personality, fun to deal with, super knowledgable of the brand, zero pressure, and a team leader in my eyes. I look forward to my next visit to the dealership knowing that even though I'm buying a Honda, Isaac will be there to assure that I receive literally first class car buying service and treatment. Can't stress it enough, HE IS AWESOME!!!

Flora Xue

Oct 1, 2014

Thank you Simon, we really appreciated your help and we love our Accord.

LX

Oct 1, 2014

This is our first Honda, we are satisfied with the service and the price. Thank you Boch Honda, Thank you Simon!

Stan

Aug 31, 2014

Tom was a fantastic dealer he fulfilled every need

KLuke

Aug 30, 2014

Went to boch honda on a very hot day to look at the civics. Tom Rybek was not even our salesman yet, but offered up bottles of water anyways. He then offered us a test drive and gave us great details about the car. He was the best salesman I have ever worked with. Will definitely be recommending him to everyone!

R.L. Morris

Aug 10, 2014

Too often, customers report when they had a bad experience and keep their good experiences to themselves; I want to report on one of those GOOD experiences this one at Boch Honda in Norwood, MA. My salesperson, Gary, at Boch Honda was friendly, knowledgeable, and at all times professional and courteous. Boch Honda was the first dealership we went to in our search for a Honda Civic or Honda Fit, and so we fully intended to look for a time, then go see inventory at other dealerships as we "shopped around." Gary understood this, and politely asked what else we might be looking for that would be more than what we had found already in the 2013 Fit we seemed to like. We said we didn't have anything really more that we were seeking but we wanted to do our due diligence and continue to look. He struck the perfect balance between encouragement to buy from Boch and understanding that we should do what's right for us. We left, thought about it more, and returned happy to close the deal. Gary's professionalism was top notch, and a major part of why we were so delighted to return to buy our wonderful 2013 Honda Fit Sport. With the manual transmission we were hoping for, even! We were confident about buying a Honda based on the 1997 Honda Odyssey we own that has 265,000 miles on it and is still humming along. We look forward to many great years and safe miles with our new Fit as well. We were very happy with our experience working with Gary and all the other staff at Boch Honda, and when we need another car, we will be sure to return there. A perfect buying experience.

maryann zitoli

Aug 7, 2014

bill georgaklis took care of all my car needs,fast and and has great knowledge of cars and very kind and professional l,thanks again bill.

David Rhodes

Aug 3, 2014

Gary Lee was a joy to do business with! Gary was very professional in his interactions with me and my wife and facilitated the purchase of our new Honda without undue stress. David Rhodes

No Thanks.

Aug 1, 2014

I made an appointment to see a car, not only was the car not available as it was undergoing its safety check, but also no one could find it! After an hour of searching I saw the car on the lift, never drove it. Later that day, I received several emails from different departments asking why I didn't buy. They are so disorganized that the departments have no idea what each are doing. The showroom is furnished with shabby office chairs with frayed upholstery. Ernie Jr needs to put the guitar down and attend to business. Boooo!

Jose F.

Jul 29, 2014

I went to Boch Honda with my father to purchase a 2014 Honda Accord Sport. We got a quote already from the internet department. As soon as we walked in to the dealership, the saleswoman greeted us with a big smile. The car was already waiting for us. She helped my father in calling his insurance company so he can ask questions. She offered us cold bottles of water which we didn't ask for at first, but it was a nice gesture. I was really inpressed by her patience. The entire process took us about 2 hrs. The finance manager Sam was great too! The saleswoman had to come on her off day to deliver the car to us. I will highly recommend her. Thank you Precious!

JTC

Jul 27, 2014

Knew the car I wanted and went in with an online quote. Took me only a couple hours to own the car I want. Simon also gave me a 20-mi ride to pick up my car. Great service!

SharonC

Jul 27, 2014

I recently leased a Honda CRV. By far the most stress free experience ever. I walked in the door and was met by a greeter who walked me over to my sales person Amine Abad. Amine was very professional and knowledgeable. He walked me through the features of the Honda CRV. After filling out the required paperwork Amine walked me to finance where Stephanie and Marlon wrapped up the process.

jtrc

Jul 27, 2014

Knew the car I wanted and went in with an online quote. Took me only a couple hours to own the car I want.Simon also gave me a 20-mi ride to pick up my car. Great service!

Maryann

Jul 25, 2014

Great experience dealing with william georgaklis my service advisor, the best I ever had, thanks and see you on my next visit Mary ann Zitoli

Sharon

Jul 24, 2014

I bought a Honda CR-V at Boch Honda, the sales person was Amine Abad - very professional, and knowledgeable, the buying process was easy. Amine explained everything I needed to know about my vehicle. I would recommend this dealership to everyone. Truly a hassle free process. Thank you to Stephanie and Marlon in finance.

FrankC1225

Jul 19, 2014

Started on the website and got a good response very quickly. Our Sales person, Tom was great to work with. He was knowledgeable on the differences between our 2010 CRV and the 2014 CRV we bought. He synced my wife's phone and show her how to use the key features of the new vehicle.

FrankC1225

Jul 19, 2014

Started on the Website and got a good response very quickly. Our sales person, tom was great to work with. He was knowledgeable on the differences between the 2010 CRV we had and the new 2014 CRV we bought.

Bud6776

Jul 17, 2014

I just leased my 2nd CRV through Boch Honda using my favorite sales guy...Amine Abad!! He is very friendly and professional. He is polite and funny! Not too many sales people have such a great sense of humor and fun nature about them. Amine listens to what you want and then does all he can to make his customers have a great car buying/leasing experience. I had to go back to the dealer to have my remote starter installed and he was nice enough to give me a ride home and then pick me up later when my vehicle was ready. He goes above and beyond for sure. I can't say enough about my experiences with Amine and the business manager Stephanie, Thank you!!

mattliptak

Jul 13, 2014

Another great experience here. Called ahead and they even text me and lined up a new Honda Pilot for me ready to go. Within 3 hours I was in a new vehicle and paperwork was pretty much done. The whole process was seamless and painless. Again, not sure why this place keeps getting rated poorly. The sales people are friendly and helpful, business office is easy to work with and service department is exceptional with even Sunday hours. To other reviewers, before rating this place poorly, how about shopping around and seeing how you are treated at other nearby dealerships. It is not a great feeling and after seeing how I was mistreated at other places, coming here was refreshing and just an all around easy process!

bigwillpats

Jul 12, 2014

My girlfriend recently returned her lease to boch. We were greeted by biff. first thing he says is you don't make appointment you don't call or write? We explained we have never made an appt in the past to turn in lease and were never told an appt was necassary. then he says you are lucky im in a good mood. We go sit down and starts looking over the paperwork. Honda had already done the lease ending inspection and told her she didn't owe anything, Honda covers up to $1500 for damage&mileage. Total damages found with inspection was $400. We had the inspec paperwork, and letter sent by honda leasing stating "You owe 0.00 as your damages fall under the $1500, etc" - Biff says "you have to pay the amount on this paper." My girlfriend explained No, theres two papers here telling me very clearly that I owe 0.00 honda covers up to 1500 dollars. so he says well its probably wrong, it cost a lot more then what they say to fix some of these things" We went in circles for a while on this, so finally I ask for the number to honda leasing to get their confirmation we owe no money. biff circles the number spins the paper around and says there it is. We call and they tell us over the phone we absolutely do not owe any money for damages, it falls well below the $1500 coverage. Now i have to go find biff cause he just walked away. He gets on the phone with leasing where they explain to him he is wrong. Biff then says well i always thought they had to pay what the inspection paper says no matter how much the amount is, etc. So it makes you wonder how many people have been screwed by this guy forcing them to pay for damages they don't need to pay for. This took about 40 mins to settle. If youre the leasing manager and you don't know how honda does its leases why are you the manager? This guy has gold stars lining his desk area, must be because he rakes in the most money by screwing unknowing customers. This was our second lease and 4th vehicle from Boch Honda. Before this issue, I reccommended Boch Honda to many because every experience has been great. But now.. not so much.

PJ Pilewski

Jul 3, 2014

After researching cars and dealerships, I submitted price and availability requests to several dealers. Boch Honda promptly responded to my requests. I went to Boch Honda because they offered best price and good selection. I briefly described my desires to the assigned sales person, Amine Abad, who effectively answered my questions and showed me a car that met my needs. The sales process was efficient, no-hassle, and they honored their quoted price without added hidden costs. Recommend Honda and this dealership.

Happy Buyer

Jul 2, 2014

This dealership was everything you wanted. Nice showroom, very aggressive on price and no hassle buying process.

JeraldMIT

Jul 1, 2014

We bought a used 2012 Honda CR-V last week from Boch Honda. The service is outstanding and we really like the car. Simon Suen is very helpful. He listened to us carefully and understand what we need. He showed us different options and explained specific features of each car in details. He tried to help us to find the best fit within our price range and never push us. When Simon showed us those cars, he helped us to check all the details and even taught us how to explore some of the functions. The car we finally selected is in very good condition, almost no difference from a new SUV. Simon is very friendly and patient, give us lots of time to compare different cars, and helped us to go through all the paperwork. When the registration is done, he even drove to our home and pick us up to get our car. The whole experience is excellent and we feel very happy when we drove our CR-V back home. I would recommend Boch Honda to my friends.

wangjr03

Jun 30, 2014

We bought a used 2012 Honda CR-V last week from Boch Honda. The service is outstanding and we really like the car. Simon Suen is very helpful. He listened to us carefully and understand what we need. He showed us different options and explained specific features of each car in details. He tried to help us to find the best fit within our price range and never push us. When Simon showed us those cars, he helped us to check all the details and even taught us how to explore some of the functions. The car we finally selected is in very good condition, almost no difference from a new SUV. Simon is very friendly and patient, give us lots of time to compare different cars, and helped us to go through all the paperwork. When the registration is done, he even drove to our home and pick us up to get our car. The whole experience is excellent and we feel very happy when we drove our CR-V back home. I would recommend Boch Honda to my friends.

lauren4321

Jun 28, 2014

I called the service center to schedule a regular brake/oil change, and when I asked for a ballpark figure for services if needed, I was told they could not tell me because they don't know what will be done. I wasn't asking for exact numbers and made that clear. Everything I asked seemed like it was a chore. I am very displeased with their customer service, and believe it is completely unreasonable to bring a vehicle in and have no idea of the cost of services. I will be finding another place to service my current honda and purchase future vehicles.

Mike K.

Jun 26, 2014

I walked into Boch Honda and met with Amine Abad in sales about a 2014 Honda Ridgeline. Amine walked me though specifics involving the Ridgeline. After the test drive, we met with Tom Grover in the lot and I received additional information about the vehicle. I fell in love with the vehicle during the test drive and wanted to hammer out a deal that night. With the assistance of Gary McKinley, GSM, we were able to get close to the numbers I wanted and I took the figures home to make a decision. After a follow-up the next day via email we came to an agreement and the deal was done. I can't thank Amine enough for taking time on his day off to get everything ready for me and three days after the test drive I was on my way in to sign the deal. Hayden Ali in finance was a wiz and had me in and out in record time. A+++ Experience with all members of the Boch Team that I had interaction with.

Mradman

Jun 24, 2014

I recently found and purchased a car through your Boch Certified inventory for my 20-year old son. I had the opportunity to walk him through the process and was fortunate enough to work with Mr. Gary Lee. Gary treated my son with respect and allowed him the opportunity to have a vested interest in the sales process. Gary was friendly, well informed and put no pressure on us to make the sale. The car was the car but it was Gary who made the deal come together. Nicely done.

cammez

Jun 23, 2014

By far the worst buying experience I have been through. That being said, the price was still cheaper than all other dealers. You should know you will have to put up with "bait and switch", lack of integrity, insults, and pushy finance people. But the price may still be better than anyone else even after all the hassle.

Grammy

Jun 17, 2014

Very pleasant experience. Amine was my salesman and I felt that I received excellent care

Happy Civic Owner

Jun 17, 2014

I was looking to lease for the first time and was dreading a trip to a dealer to trade in my 12 year old Acura. I was intrigued by the Civic LX lease offer I saw on Honda's website. I knew I couldn't go wrong with a Honda. My first Honda was a 1986 Accord and I've been driving a Honda or Acura ever since. I called Boch Honda on the famed "Auto Mile" in Norwood, MA. and, after getting some very useful information on the offer, I made it a point to go in first thing the next morning. After a very pleasant greeting, I was introduced to Amine and we began talking about the 2014 Civic LX. Amine explained the lease details while my Acura was being appraised. I did my homework learning the basics of leasing and had some of my own trade-in and monthly payment estimates. I was concerned my credit rating would hurt my chances of getting a good deal. Boy, was I wrong. I got a great deal. Not only did I get a fair offer for my 12 year old Acura, Amine and the Honda finance staff worked hard to get me the lowest interest rate possible. It was a deal that beat my best estimate by an "Auto Mile"! I drove home my new Civic LX the very next day. How can any other dealer beat that? They can't. The entire experience was a no pressure, relaxed, friendly exchange that resulted in me driving home a gorgeous brand new Civic LX that I was doubtful could ever be within my budget. You never know unless you try. So, if you're shopping the Auto Mile looking for a great new car at a great price from a dealer who will go the extra mile, make sure you visit Boch Honda. Thank you Amine. Thank you Honda. It was a great ride home.

Kate B.

Jun 13, 2014

We went in a few weeks ago knowing what we wanted and the process couldn't have gone any smoother. Amine was our salesman and helped us find the exact Honda Pilot that we were looking for at a FANTASTIC price. I would highly recommend this dealership and this salesman to anyone looking for a Honda.

Rolandas

Jun 10, 2014

I bought a Honda CR-V at Boch Honda, the sales person was Amine Abad - very professional, down to earth person,the buying process was easy, quick and painless, he explained to us everything we need to know about our new vehicle. I would recommend this dealership to everyone, ask for Amine Abad!

FirstHonda

Jun 9, 2014

Chris Gaudreau was the perfect match for us. He was courteous, funny, knowledgeable, and attentive. It was the easiest and most pleasurable car purchase I've ever gone through.

RC

Jun 9, 2014

I bought my first car with Chris Gaudreau, and he was very helpful! I would definitely recommend him. He answered all my questions, and had a ton of patience with me as I had no idea what I was getting into. Great service, quality advice, and awesome people!

FirstHonda

Jun 9, 2014

Chris Gaudreau was the perfect match for us. He was courteous, funny, knowledgeable, and attentive. It was the easiest and most pleasurable car purchase I've ever gone through.

mpmarino

Jun 8, 2014

My wife and I were looking for a Pre-Owned SUV and heard great reviews about the Pilot EX. So I went online to look, and the online chat associate mentioned they had one in stock. We looked at it online and decided to head down there (40 minute ride) to check it out. Well, we ended up getting a sales associate who had to 'speak with the manager' about 3 times during our first interactions. Apparently the Pilot that was online, and the one referred to me by the online sales manager, was 'in the body shop'..... BUT, they had another car JUST like it, wut for more money (I know, shocker, right?).Horrible experience -- although they did give my 1-year-old son a balloon. I walked out in less than 15 minutes and bought a car up the road on the Automile. There's tons of dealers on the Automile -- avoid this one at all costs.

Kathy

Jun 4, 2014

This was my first experience with leasing. Boch Honda in Norwood advertised a great deal on TV so I went "just to look". The deal was exactly as stated, the vehicle exactly as shown. My dealings with Amine, Sam and Hayden were wonderful. They were all knowledgable, helpful and attentive. I would definitely recommend this dealer. Thank you.

Marie

May 30, 2014

I bought a Honda Civic Hybrid over the Memorial Day weekend. The sales person was Amine Abad. In spite of the very busy sales showroom, Amine recognized immediately what we were looking for, and didn't try to sell us everything on the lot. This if my first hybrid and he took time to explain everything you want to know about a hybrid. His work was timely and thorough, and he has followed up to ensure good service and satisfaction. I highly recommend him. We have done business with Boch Honda for many years, and will continue to do so.

Joshi

May 25, 2014

Horrible sales guys. They could not get me a test drive of the car that I wanted to drive. The receptionist did not care either -- the worst experience at any car dealership in my life!! I'll never buy anything from Boch Honda!!

Scott P.

May 19, 2014

Great dealership from the Internet Sales (Ryan C), to the reception, to the Salesperson (Amine A.) to the Business Manager (Julie). From the initial contact through the web to final delivery, every aspect of the car buying experience was excellent, and Boch's staff was a pleasure to deal with. Absolutely would recommend them.

Patty HR

May 17, 2014

This is my second purchase at Boch Honda. My experience continues to exceed expectations. Excellent customer service. My salesman, Amine Abad, was knowledgeable, attentive, courteous, ethical and demonstrated excellent follow up. The sales, manager, Billy Almon, was knowledgeable and attentive. The finance manager, Julie, was knowledgeable and was able to present details of the purchase accurately. I would return to this dealership for another purchase without reservations.

BigD103

May 11, 2014

Amazing service, Chris was very friendly and courteous. Took care of my every need and got me what I wanted. Highly recommend Boch Honda and Chris to anyone!

Scott Leafer

May 10, 2014

We all hate having our cars serviced and know it can be very painful. Not at Boch Honda. I own a 2005 Honda Pilot that I refuse to part with and at that age it will need repairs. The main reason I keep returning to Boch for service is Glen. Whether I need a simple oil change or a more complicated repair, Glen always explains everything in detail and never tries to sell something that is not needed. You can't say that about other places. Although I live about 25 minutes away, I take all my vehicles to Boch because of their great customer service. It is worth the drive. Thank you Glen

loriamicangelo

Apr 30, 2014

Thank you so much Chris for a great buying experience! Chris was professional, honest, helpful, and really great to work with. He worked tirelessly with us to meet our budget! We left the dealership feeling happy and confident that we got a great deal. We will tell everyone who wants to buy a Honda to go to Boch Honda and go see Chris! Thank you Chris! -Lori and Corey Winer

GOODY50

Apr 29, 2014

TOM WAS A GREAT SALESMAN. HE ANSWERED ALL QUESTIONS THAT I ASKED ABOUT THE CRV.THERE WAS NO PRESSURE. AFTER THE SALE, WHEN I PICKED MY CRV, TOM EXPLAN ALL THE FEATURES ATGREAT LENGTH. GREAT JOB TOM, BOB GOUDREAU

ashmase316

Apr 25, 2014

Tom was the best. Went out of his way and most importantly he sealed the deal. I would do business with him again in the future. Great personality.

liha

Apr 16, 2014

I've just gotten an awesome deal for lease of new Honda Civic EX 2014. Especially i'd like to thank Simon Suen for his great service and assistance!Overall experience deserves 5+ stars!

kkordosky

Apr 11, 2014

I made the mistake of trusting this dealer to fix anything else we found wrong with the car right away when we purchased a 2011 CRV which had a smashed up mirror - but when our mechanic said the interior bumper was bent - despite there being evidence the car was damaged there - because of the mirror and evidence it wasn't hurt after it left because the exterior bumper was untouched - they refused to fix it - and now we are out of luck - they wouldn't take the car back - this was way within 72 hours we thought you could break any contract in MA

Ppaula1750

Apr 4, 2014

Chris is the right person to meet. He is very honest and helpful. I encouraged everyone to go there and asked for a friendly sales person "Chris Gaudreau".

Adam G

Apr 1, 2014

I bought a Honda Civic from Boch recently and could not be happier with the car. What really stood out to me was the quality of customer service provided by the salesman (Isaac Jordan) He answered my questions, was very friendly and helpful getting me the car I wanted. I have had bad experiences with purchasing cars in the past from other dealerships but I was relieved at what a low-pressure environment Boch was to purchase a car. I have since been back to have the car serviced and he answered some questions I had about pricing and how to make an appointment. I really appreciate Isaac's professionalism and honesty and will be purchasing my next car from Boch Honda and encouraging others to do so as well.

Matt w

Apr 1, 2014

Received great service from Amine Abad! Very friendly an honest. Smooth process over at Boch Honda!

Nicole K.

Mar 27, 2014

I met Tom three years ago when he assisted me with leasing my first car. It was a great experience. Tom is very approachable, kind and genuine. I really liked his style, as he was honest and never mis-led me in any fashion! I recently went back this weekend to renew my lease and Tom helped me out again. I specifically requested him because he was awesome a few years ago. This time around, I learned more about the leasing process and he made this visit very pleasant and stress-free as well. Tom was also aware of my financial difficulties and was able to make my payments feasible. He was very understanding about my current situation. I definitely trust Tom and recommend him to anyone! It was really good that I could be honest with Tom about what I was looking for and what I needed and he was straightforward and very, efficient and quick. Always follows through with helping out in any way he can. He's definitely someone I can count on and I feel very confident about him. In fact. I've already suggested my family members to go to him. Tom is the Man!!!

JLev

Mar 26, 2014

My wife and I had the pleasure of working with Amine Abad of Boch Honda in Norwood this past weekend. We were returning customers of Boch Honda in Norwood as we have had several great experiences there in the past few years . Amine and his manager Chris were able to work with us to get us a great deal on a new Honda Pilot that we have been looking for some time. Special mention goes out the front desk receptionist, Karen, for greeting us, remembering our names from two years ago, and being so friendly and helpful. We have worked with several dealerships in the area, but none compare to Boch Honda of Norwood in terms of great customer service, friendliness, and sticking with their customers to work out fairer deals. I will refer Amine Abad and Boch Honda of Norwood to my friends and family.

ccoleslaw30

Mar 26, 2014

Tom Rybak is a wonderful sales representative. I leased my first car from him three years ago and went back to the dealership to renew my lease this past weekend. He is efficient and very kind. I was very lucky to be helped by him, as he has a very gentle demeanor. He was also quite aware of my financial difficulties at this time, and he did everything possible to make my experience pleasant and stress-free. I also really appreciate that Tom is honest and never once mis-led me in any way. I trust him completely and would recommend him to anyone. I know that I can count on Tom to assist me in the most fast and effective way possible!! 5 stars plus!!!!!!~Nicole K.

Hondamaniac

Mar 13, 2014

Please be advised that there is a special salesman at Boch Honda on Route One in Norwood, MA, known as "The Auto Mile", who has leased three Honda vehicles to me in the last contiguous several years. There was the 2009 Honda coupe manual six speed, the 2011 Honda Accord Cross Tour, and my newest acquisition, a 2013 Honda Civic SI 6 speed manual. The salesman is Isaac Jordan, who is the most knowledgeable sales representative I've encountered in my sixty-five years and a delight to deal with. From the selection of the vehicle to its delivery, every phase of the process was handled professionally, with extreme honesty, and, I must say, actual joy on the part of Isaac who is happiest, it seems, when explaining the technical aspects of a vehicle's feature such as the navigation system (all of my vehicles were equipped with navigation) or instrumentation with features I've not before encountered. If every salesperson was like Isaac Jordan, the anxiety of vehicle acquisition would disappear completely, and people would look forward to their next purchase or lease.

Sue Smith

Mar 5, 2014

Thank you, Amine! You made our car buying experience very pleasurable. I love my new Honda Accord! Your knowledge about the car was impressive and your attention to detail amazing. You were extremely thorough and sure not to miss a thing. I would definitely return to Boch Honda!

LeeiaBanks

Feb 28, 2014

I WOULD LIKE TO THANK BOSCH HONDA , ESPECIALLY MY SALESMAN CHRIS AUSTRIA.HE MADE MY EXPERIENCE AT THE DEALERSHIP SO PLEASANT. I PLAN ON REFERRING ALL OF MY FRIENDS AND FAMILY.THANK YOU CHRIS FOR YOUR OUTSTANDING SALESMANSHIP AND CUSTOMER SERVICE.

Dana K

Feb 17, 2014

My husband and I went out on President's Day weekend to try to take advantage of a deal after some weeks of research. Initially we were going to test drive 3 SUVs: a VW, a Ford and a new CRV. We've had CRVs for the last 10 years and aimed to get something different. After less than positive experiences at the other two dealerships we ended up at Boch Honda. The experience was different from the time we pulled into the parking lot. Immediately there was someone to greet us and our sales person Gary Lee took us through the new CRV features and had us on a test drive in less than 10 minutes. In less than two hours we drove away in our new car. Gary was a pleasure to deal with, he was attentive and personable. At no point did we feel pressured or manipulated, as you'd expect while buying a car. Even the finance person Hayden was easy to deal with. The entire experience at Boch was empowering and satisfying. We will be returning for service and next time we're looking for a car.

Steve and Dana

Feb 16, 2014

My wife and I decided it was time to look for a new car since we had a 2004 CR-V. We researched different SUVs and narrowed it down to Ford, VW and Honda. We started our car buying experience at Jack Madden, Norwood Ma. We walked around the lot and found a few models that were priced ok. When we entered the front door at Jack Madden, no one approached us. So I kindly asked the woman at the front desk, is it possible to speak to a sales person? In a rude tone, she was like sorry all the sales department is in a meeting for 30 mins. My wife and I looked at each other and walked out. A person with common sense would have gone to get a person or at least offer us a seat, drink and would try to make us feel comfortable. Instead she was an unprofessional and classless. I would never recommend anyone to buy anything from Jack Madden. Plus, if your dealership opens at 9am why you would have a meeting when the place is open, not to mention it is Presidents Day weekend! Our next stop was at the VW dealership in Norwood. We walked around for 20 mins and not a person was in sight or approached us. So we got back in our car and decided to check out Boch Honda before we called it a day. Within 30 sec of pulling into the dealership, the door was held open for us and we were approached by sales consultant Gary Lee. We explained that we were looking for a new SUV since our old one was a 2004. Gary was very knowledgeable and explained the different models and options. But there was no pressure while he was explaining things. My wife and I felt very comfortable and we decided to take a test drive. The 2014 CR-V drove very nicely and we headed back to the dealership. I have purchased many vehicles in my life and I know this is the stressful part of buying. I explained I have done a ton of research and I threw out a figure for the trade-in and a purchase price for the SUV. Gary talked things over with the sales manager and they both agreed my figure for the trade-in and offer was very reasonable. So we had a deal! We then sat down with Hayden, to go over our payment options and he was also a stand up guy, very easy to talk to and down to earth. He didnt try to sell us stuff we didnt want. I want to stress to anyone looking to purchase a car, there was no pressure, no counter offer to railroad me. Gary Lee is a classy, respectful, down to earth guy sales person. He listened to my wifes wants and needs and didnt waste our time trying to sell us something we didnt want or need. Hayden, was also a pleasure to work with and our experience was amazing. I would recommend anyone interested in a Honda or who is looking for a great deal without hassle. Go into Boch Honda, Norwood and ask for Gary Lee. The guy is Ten Stars !!!!

letitbe56

Feb 15, 2014

As an Amica customer, I had access to their car connection service. I found a savings certificate at Boch Honda that was a very good deal, so I decided to check it out. They were very friendly and helpful. They talked to me in advance about their financing rates. I was still waiting for my insurance payment from Amica, but they said I could do all the paperwork and write a check for the down payment which they would hold until I gave them the go-ahead to cash it. So I decided to buy a car from them.I worked with Marc Heroux as my sales consultant. He was great. I had already spent some time driving around a friend's 2013 Civic, so I was mostly interested in my color options and taking a quick look at the particular vehicle I would end up buying. Marc helped me out with all of that, pointed out some neat features, etc. I did, unfortunately, embarrass myself a little: I thought the saving's certificate ensured me $3000 off a negotiated price, and I insisted it was true, despite Marc's efforts to explain otherwise. Turns out it just entitles me to that much off the MSRP. However, even through this process, Marc was patient and respectful, despite being frustrated, and when I confirmed his explanation with the Amica Car Connection customer service, he was as friendly and congenial as ever.When I checked out the paperwork, I was really pleased to note that there were *no* fees other than delivery (always included in the MSRP) and the doc fee, which was no higher than had been advertised. Their doc fee is a little high: at $369 it's definitely above the MA average of ~$200...but I didn't feel that it was worth it to haggle over $169. Then they told me that they were able to do all the RI tax, title and registration paperwork, even though they're located in MA. They even charged me the RI sales tax, which meant I wouldn't have to submit extra and incur a processing charge later. I'd never bought a car from a dealer before, so I don't know if this is generally how it works or not, but I was so relieved that I wouldn't be going to the DMV at all.Then it was time to deal with financing. I knew this was wear I was going to be sweet talked and have useless extras pushed on me. Perhaps this was naive of me, but I didn't know I would be lied to.The first thing Rik Turner told me was that I hadn't qualified for the promotional financing of 0.9% APR for 60 months. I believed him; I'm young and my credit history is only a few years old. He said I could get the more standard 3.49% APR, which is still quite a good deal, so I wasn't that upset. Then he broke out his brochure of add-ons and tried to get me to buy things that had no real value or that I had no need for. I politely but firmly declined. Then he told me that if I bought gap coverage and extended service, he could get me 1.9% APR through a "back door." This sounded suspicious to me, and I wasn't ready to go for it. But to get more information, I asked him outright if I would have a lower monthly payment with a higher principle but a lower APR than if I had the higher APR and the lower principle. In retrospect I should have listened to my gut. I should have asked him what specific numbers the payments would be, or gotten out a loan calculator on my iPhone. But since it was late and I'd been there 3 hours, I signed up for the two add-ons and took the lower APR.When I looked over the paperwork more thoroughly at home, I checked it both on an online loan calculator, AND did it out by hand to check the numbers. Rik had lied. My monthly payment with a smaller loan with 3.49% over 72 months was lower than the deal he had pushed me into. I was mad. And I felt foolish. I knew that as a young woman, I was an easy target for F&I guys, but I had let my guard down. But the saying is fool me once, shame on you; fool me twice, shame on me. So I decided I was going to ask the guys who fooled me once to fix the problem.I asked my dad if he would co-sign, and he agreed, and I decided to get back in touch with Rik to either get me the promotional rate with my dad co-signing, or just let me have the lower loan with the 3.49% APR. He was out of the office, so I called Marc. Marc said he wasn't really able to help me, and he was off site that day, so I called the dealership and tried to get answers. I got transferred around, and I left voicemails, but no one called me back. The same happened the next morning. I was feeling frustrated and angry. Finally, on the Better Business Bureau website, I found the number for the general manager of the dealership. I left him a voicemail saying that I had been lied to, that no one was returning my calls, and I was feeling very frustrated and unhappy. He called me back right away and apologized. He said he would get someone to call me back right away.Within minutes I got a call from Eric Langone. I explained the situation, and he looked into my file for me, and asked what I was hoping for. I told him that I would like to at least switch to the 3.49% APR without the add-ons, or preferably have my father cosign to get the promotional rate. Eric was confused, and he said, "But you qualify for the promotional rate already." To confirm, I asked him, "I qualify for the 0.9% for 60 months too? I don't have to take add-ons to get it?" Eric told me that of course I didn't have to take any add-ons; I just qualified. Rik had started out with a lie, one that I don't even feel embarrassed to have believed, and followed up with a lie about buying extras to get in through a "back door"--a completely ludicrous idea that I should have made him explain, but didn't out of being too timid. So I told Eric that I wanted to get the 0.9% over 60 months with no add ons, if it was still possible. It was, and we were able to fill out the new paperwork that day.I have mixed feelings about Boch Honda. I strongly considered bailing on the sale even after Eric fixed things for me. But in the end, Marc, Mark and Eric were on my team and treated me well, even though Rik did his best to scam me. I definitely didn't want to screw Marc over by backing out of a sale with him. Also, Bernardi Honda didn't have the color I'd picked out. So the story has a happy ending, and I'll be getting my car as soon as they've finished the registration and vehicle prep process.And I'll know better the next time I have to buy a car.

Marilyn

Jan 28, 2014

Our sales person, Chris Gaudreau, was knowledgeable, patient and his sense of humor made car shopping fun! We thoroughly enjoyed meeting and working with him. Hayden Ali made the paperwork and financing breezy and enjoyable. They are a delightful team. I was given a great price on my beloved 2005 Honda Pilot trade-in (also purchased from Boch). Very happy with the experience at Boch thanks to Chris and Hayden.

New2Honda

Jan 20, 2014

I recently went from a Lexus to a Honda CRV. I went into Boch Honda without the intension of buying that day. I was firm that my goal was a test drive. The salesperson, Isaac Jordan was amazing. He answered all questions in terms I could understand and even attended to the bombarding of questions from my 13 year old. He was patient and not pushy. It was as if the salesperson was handpicked for us. Isaac was available for questions even when I said I would want to get a second opinion. After shopping at Boch, I knew what I wanted and would not give the sale to anyone other than Isaac. He was knowledgable, honest and professional. He made the experience easier than expected. He spent over 2 hours with me and my son not knowing if we would buy or not. Boch Honda is certainly lucky to have someone like this on their team.

NC.

Jan 20, 2014

I purchased a new Accord from Boch Honda. I purchased the car from Amine Abad and I was very happy with the way I was treated. He made sure I was 100% satisfied with my vehicle and made himself available to me at all hours. I would purchase from Boch Honda again!

jonny

Jan 19, 2014

Just bought a Silverado from Boch Honda. I am extremely happy with the vehicle. Thanks to Boch Honda employee Chris Ingolia for showing me the vehicle and providing excellent service and knowledge.

tuort

Jan 18, 2014

Started with a truecar.com price. This dealer had lowest price so sent them an email. Various people responded all assuring me they had car in stock in both the colors I wanted and price was accurate. Went to dealership next morning and waited 30 mins while they looked at my trade in. Then they took another 20 mins on the paperwork. FInally when it came time to see the vehicle they looked puzzled and told me that they didn't have any cars in stock in the colors I wanted. They proceeded to upsell me on a different color, but the price they quoted me would not be honored. Typical bait and switch. When I told them I was leaving, the sales manager came out and became very aggressive. Very frustrating experience. I would NOT recommend this dealership.Fore what it's worth, we also bought a Toyota a few years ago and Boch Toyota was also a disappointing experience (not as bad as the experience above, but still negative).

Hondariffic

Jan 16, 2014

We just bought our second pre-owned Honda from Simon at Boch Honda this year. We are very pleased with his level of concern for the customer. It was an overall great experience!

Don & Georgia

Jan 10, 2014

This is the latest purchase of a new Honda here and all have been a great experience. I would especially like to recommend my salesperson, Isaac Jordan, as someone who is very knowledgeable about the products and attentive to all questions and concerns. Also worth mentioning is the very large inventory which makes getting the exact vehicle you want easy. Will buy again.

Happy Car Owner!

Jan 9, 2014

After having multiple horrible experiences with car repairs, I bought a used 2006 Honda Civic from Boch with Jose Mendes as my salesman. The dealership owner Mark also helped me get a great deal with awesome financing. I was a first time buyer and I was so pleasantly surprised and happy with my experience. I drove off in a brand new car (to me) happy and pleased. They did a great job and I never felt confused through the process. I now bring my car to have it serviced at the dealership and I wouldn't bring it anywhere else! The service team is amazing!! They always greet you right away and they promise a wait time that has never gone over the time. The service manager, Dave Foy was friendly and helpful and explained everything that was done to my car and they do not try to gimmick you into things that you do not want and your car does not need. The whole service team communicated well and I was exceptionally pleased. I would reccomend going to this dealership! Ernie Boch, job well done with your staff and dealership! Boch Honda in Norwood is #1!

Auburn NH

Jan 8, 2014

I would like to echo all the preceding great reviews for Boch Honda. Starting with Connie Whalen, internet / phone sales, who gave me the first best price on our Honda Pilot. I went to a couple of closer dealerships first even though the price was higher and regretted it, they wasted my time and gave me the run around about the color I wanted for my wife. With Connie's quote in hand I drove down to Boch Honda (from NH) and met with Amine Abad, who is personable, knowledgeable, and patient. I arrived only to find out that the Pilot I wanted had just sold (Busy New Years Eve Sales events). Fifteen minutes later Amine located the last one to be had at their sister dealership and reserved it for me. I'm not too tech savvy and was buying the Pilot with all the bells and whistles -- Amine patiently answered my questions and described the gadgets. He did all the paperwork then introduced me to Eric Langone, their finance rep. Eric set up the financing with the rate I wanted and breezed through all that paperwork. All together it was about two hours, no time wasted, just phone calls, calculations and paperwork. Then the best part a couple days later, Amine and one of his sales team delivered the car to my town hall (in NH) an hour away. He got it registered then spent an hour with my wife and I going over the multitude of features and devices. Everything went great from beginning to end. Best price, right vehicle, right color, Great staff. Thank you Connie, Amine, Eric and all the sales team at Boch Honda !

John Mac

Jan 7, 2014

To Whom it may concern This is the fourth car I have purchased at Boch Honda and because of my experience with Boch, I would not go anywhere else. They don't seem to have a big turnover of personnel and I've bought a car from Issac Jordan before. I called before the first of the year and explained to Issac what i would like to do and we discussed a couple of options. Issac was lucky enough to get New Years Eve and New Years Day off. I wanted to deal only with Issac and then the snow decided to make Issac's job even harder. I have retired in the last year, so every night is friday night and every day is saturday for me. Still, this New England weather made getting to Norwood more of a challenge, but Issac and I were in constant contact. I knew what I wanted, knew where I wanted to be price wise and Issac had the car parked in front when I arrived. In under two hours, I drove away from Boch Honda in my new Accord EX-L. It would have been under an hour, but Issac spent almost an hour explaining every bell and whistle on this redesigned technological masterpiece. Wow ! What a car ! Issac takes away the feeling that you're sword fighting with Zorro trying to get a good deal on a car. Ashley called earlier saying my registration is ready. Tom from sales called also to let me know and to come and get my sticker. Now I look forward to dealing with Penny in service. It just doesn't get any easier ! Boch Honda has gone above and beyond all of my expectations ! I could really and honestly do a TV add for your store. Thank You, John from Braintree

Mammen Chacko

Jan 7, 2014

Had a fantastic experience with our sales rep Isaac Jordan! Isaac was enthusiastic, accommodating and willing to work to satisfy our customer needs!! Isaac provided us with all the necessary information regarding our purchase. Moreover, Isaac did everything possible to meet our needs as customers. He made sure we got the car that best fits our wants. Our sales associates were remarkable in expediting our purchase. After spending time at other dealerships we realized that it was a huge waste of time. Overall Isaac ensured we had smooth and pleasurable experience. What an amazing way to start 2014!!!!Would recommend Isaac and Boch Honda to anyone looking for an excellent customer experience! Wow!!! Boch Honda is definitely the best!

Ian

Jan 1, 2014

After a unpleasant experience doing my second lease at Herb Chambers Honda three years ago and being harassed all summer by phone by them to end my lease early, I contacted Boch online about setting up my third Pilot lease. After finding the one I wanted in the color my wife wanted (something HC was uncooperative about), I was given a better deal than expected and actually dropped my lease payment from my last Pilot. I did the initial negotiating with the online sales department and then when I got to the dealership to do the paperwork, Jose Mendez handled everything great ! got there at 7 , left at 9:15 with a spotless new Pilot! I would lease from Boch and Jose again in heartbeat - AND I would recommend them to anyone!

Dennis

Dec 31, 2013

I wanted to take a moment to share with everyone that my experience with BOCH Honda was Awesome! I didnt spend a lot of time haggling and yet they were willing to work with me and my budget. By far, the easiest car purchase transaction ever. I have an awesome Acura ZDX now and a great all out experience. If there was ever a salesman that I would recommend it would undoubtedly be Isaac Jordan. You have to understand, I dont like salesmen and I often have a very adversarial relationship with them. My thinking is, salesmen are out to get theirs and well, truthfully, I am out to get mine. Mr. Jordan, without question is the man to see at Boch Honda in Norwood. In the end, Ms. Martha Dee and Mr. Tom Grover were also folks that helped make the experience, process and time spent all worthwhile in the end. I appreciate you guys! While I cannot speak for anyone else there, I would say, ask for those three and you are in definite good hands. (My guess is that those three are samples of a collection good people.) Thanks Guys! I hope to see you all in the near future. Happy New Years!

AmberK

Dec 31, 2013

I was in the market for a Honda Fit and had contacted multiple dealerships in my area to see who could give me the best price. Bruce MacDonald, one of the internet sales people at Boch Honda, was able to give me a very reasonable price and was one of the few people to e-mail me back in a timely manner. His price and quick responses were the reason I went with Boch (although I did cringe when, after I e-mailed him to confirm total purchase price including taxes and fees, he congratulated me on doing basic arithmetic correctly, which might be the most patronizing thing anyone has said to me, ever -- still, he came off as a good guy and I hold no grudge). When I went in to finalize the purchase, I met with Amine Abad, one of the in-person sales people. Amine was friendly and patient, taking the time to explain everything to me and my husband. He was very knowledgeable about the Fit, and managed to present himself as both professional and easy-going. I had one small and one large problem working with Amine. The small problem was that he gave us an incorrect answer to a question we had about the financing, although whether this was due to miscommunication or not we don't know. It ended up being a question of about $40, so not a big deal. The large problem was the wait time. I was surprised, given that the purchase price and everything had been worked out in advance, how long he kept us waiting. Every time something needed to happen (making a photocopy of my license, grabbing some paperwork, talking to so-and-so about such-and-such question), there was a period of 5 or 10 minutes where my husband and I just sat at Amine's desk. Amine did give us free Boch-branded chocolate bars (vaguely Wonka-esque with a chance at winning something, although neither my husband nor I had "golden tickets"), which were predictably less-than-delicious, but you can't argue with free. The wait for us to go talk to Rick Turner in finance was so long that we ended up walking around the sales floor to stretch our legs, which was when Amine finally took us back there. Rick was jovial, warm, and friendly. He answered our questions clearly and directly, was efficient, and put us at ease with the process. The entire purchase took exactly two hours, which seems awfully long considering we had already agreed on a purchase price and we didn't do a test drive. I would estimate that half of that time was just sitting around waiting for things to go to the next step. While I understand that this is not unusual in a dealership, it still was very annoying. I finalized the purchase that night, a Friday evening, and was told my car would be ready at the same time on Monday (the next business day). I had read negative reviews of people not getting their cars on time, so I didn't expect to have it for sure that day, but thankfully it was all set. Again, though, the wait time. Ugh. We arrived at 7:05, just a few minutes late for our pick-up time, and Amine told us that he just had to finish up with a customer for "a few minutes" and we should just wait at his desk. We didn't actually drive away until almost 8pm. It's not like there was any paperwork to do, either -- he handed me the registration and inspection report right away, but I didn't actually get into the car until shortly before 8. To be fair, Amine did go over the features of the car with me, including the obvious (heating and cooling controls) and the less than obvious (what some of the Honda-specific symbols on the dash display mean, where things could be found in the manual). Despite the fact that the base model of the Fit doesn't come with floor mats, Amine provided them anyway, no charge. That was cool. Overall, the experience was a positive one. I read some reviews on other websites that describe this dealership as a classic sleazy car salesman mecca, but I didn't get that vibe from any of the people I encountered. If you're going, bring a book or tablet. I highly recommend negotiating via e-mail!

charlemagne perron

Dec 31, 2013

my overall experience at Boch Honda was wonderful. I initially intended on, only looking at and asking questions about a new Accord. I spoke to Amine Abad, the salesman, who listened to my concerns and answered all of my questions. He explained all of the options and asked what was important to me. which meant a lot. Needless to say we bought the car. The financial manager Bashara took us to his office to explain the packages for repairs and services that were being offered and showed what our payment would be with each. To my surprise the next day Bashara called and asked me to return to the dealership, because he found a bank with a better rate for me. After the sale was complete he still took the time to find us more savings. Amine has called and continues to help coordinate services for our new vehicle The overall experience I had at Bock was excellent, Bashara and Amine were outstanding. I would definitely recommend Boch to my friends and family

Jon

Dec 23, 2013

I recommend you work with Patrick Holbrook, my sales rep who made the process very painless. My lease on a 2011 Accord was expiring with 15k miles over (would be a $2250 charge) and they took it as even trade with only first month done on a new lease of a Civic EX-L. I walked in at 7:30 PM and paperwork signed within a couple hours. No hassles.

chandraCs

Dec 22, 2013

I bought a brand new Honda Civic at this place. Mr.Clemmcy and Mr.Lee were really informative and weren't pushing me to buy. All in all I think this place is great to buy a car.

Paul & Cheryl

Dec 17, 2013

This new Honda purchase from Boch Honda was absolutely the best car dealership experience we have ever had in the past 25 years of owning new vehicles. Our sales team Tom Grover, Mark Doran, Dan Jordan and Jose were remarkable in expediting our purchase and trade in deal. My wife ended up wanting the showroom vehicle which had a few more options then we planned but we were able to quickly negotiate the deal. What was amazing is we arrived at the dealership around 8:15 AM and we were driving away by 10:30AM in the new vehicle! They staff had to move 6-7 cars out of the showroom to get ours out, they got us financed, traded in our 2 vehicles, detailed and cleaned the car and Jose even had my Wife's I- phone programmed into the NAV. The teamwork of the entire staff was simply outstanding to accomplish this so efficiently. After being tortured wasting many,many hours at other dealerships and getting insulting trade in values I was finally able to deal with a truly professional sales team, get into a new 2014 vs. a 2013 year end leftover for hundreds of dollars less than any competitor and save thousands more on the trades and have a positive pleasant and expedient car buying experience. Ernie Boch Jr. is the #1 Honda dealer in America because this dealership is doing what dealers cannot. They employ the best people, have the best pricing and customer service available and would highly recommend them over any other dealership.

AdrianoToso

Dec 17, 2013

I was very surprised to have such GREAT experience when I bought my Honda Civic last week from Boch Honda. Isaac Jordan listened to my needs and without wasting any time put a deal together for me. After shopping numerous dealerships in the area, I can tell you with 100% confidence that Isaac will do his best when you see him at the store. He is professional, respectful and friendly and you will love his services.Thanks again for making this purchase so pleasant. Adrian.

Mike

Dec 16, 2013

Tom Rybak was my sales rep and he did a fantastic job! Not only did he provide me with the best information regarding my purchase, but he also provided a no pressure environment in a very timely manner. Great experience during the whole buying process and kudos to Tom!

P&C Graham

Dec 15, 2013

We recently purchased a 2014 Honda Pilot at Boch Honda in Norwood. We enjoyed meeting and dealing with Patrick Holbrook. He was easy to work with. He thoroughly explained all details of the car. We would definitely recommend Patrick.

Sammy G

Dec 13, 2013

The BEST car experience I've every had, and I've at a few. Chris Gaudreau was polite, friendly , and most importantly professional! i gave him my guidelines, and a deal was struck in minutes! Off to see Martha in finance, and again the expedients of the paperwork was exceptional! She was kind, thorough in presenting me my options, and FAST! I can't thank these two enough!, and my wife loves her new car.

Kevin L

Dec 11, 2013

After an extensive search and visiting many dealerships, my wife and I recently purchased a pre-owned CRV from Boch Honda in Norwood. Now, I know that the car buying experience is one that most people dislike, and it can certainly be a difficult and annoying time. But even when you consider that I'd still highly recommend Boch. Both our salesman, Syed, and his manager, Bill, were willing to work with us on price, and they were open negotiations. This was a far cry from what we experienced at other dealerships like Herb or Kelly. We also had outside financing, and they worked with us to get a better rate through Boch. To be clear we did have to work hard at negotiating, but it's their job to not give the cars away so I don't fault them for that. And Bill and Syed were also the only people we met who would follow up with us when they had a car that they felt met our price and mileage requirements. They did that for two months, where as all the other dealers only did that for two weeks. And to be honest we had to carefully avoid things like manipulating trade values or monthly payments in order for the dealer to get the sale price they wanted verses the purchase price we wanted. But once we finally agreed upon a price the rest of the transaction went very smoothly. And through out that whole process Bill and Syed were very helpful. Of course we had to navigate the traditional add on pitfalls the finance team always tries to sell you, but you would get that anywhere.

DD Sprague

Dec 11, 2013

I had been looking at cars for a while, but hadn't yet made it into any dealerships, since I find the whole ordeal of buying a car to be quite stressful. Based on research alone, I decided I wanted an Accord. So I knew what I wanted when I walked in, but I wasn't sure I would buy that day. My salesperson was Simon, and he was very knowledgeable, helpful, and accommodating without being pushy. He let me pick a car off a list and drive it for a decent length and distance to test. The car I had chosen off the list had been sitting for a while, so he assured me that any less than perfect features (some flaking paint around the rear windshield) would be fixed if I chose to buy - which I did! I also drove a brand new accord, but due to my budget constraints, I chose the 2011 model, which was the first one I drove. Simon didn't rush me at all, and he genuinely seemed to have my best interests in mind. The financing did take a very long time to process (I was there on a Saturday) but overall I'm very pleased with the transaction, and Simon especially. When I went back to pick up the car, he reviewed all of the things we had discussed, and the paint had been corrected like he promised. Overall, this was a good buying experience and I would recommend Simon and Boch Honda Norwood to anyone looking for a new car.

ka001

Dec 11, 2013

I have just purchased my 11th car from Boch Honda and referred my 5th customer. As always, it was the BEST EXPERIENCE I AND ALL MY REFERRED CUSTOMERS HAVE EVERY HAD WITH ANY DEALERSHIP. Boch always gives me the BEST Price and the Best Service of ANY other dealership I have had to deal with. My Sales Manager Chris Habib is fantastic. I have been doing business with him for over 5 years now (he sold me about 4 out of my 9 cars). I would highly recommend calling him if you are interested in a Honda (781-619-6748). He is always up front with me and the price that is quoted NEVER changes when I get to the dealership. He always gives me the best deal possible and will give me all of his attention to find me the right car at the right price. I also want to mention my Sales Person that I have been dealing with for about 8 years now - Steve Saunders. Steve is just awesome, he assisted me in purchasing my last 9 cars. He treats all of his customers with sincerity and respect and he is very down to earth. Steve will tell me if a car is not for me. It is amazing how honest he is. Steve is not just about making a sale. There have been times where he told me that I should stay in my car longer before trading it in. How many sales people would be that sincere and honest??? Steve doesn't need the money, he does this job for fun. He and I have a great connection and I just think the world of him. Finally, this was the first time I had to deal with a new Finance Manager - Marion Pina. He is an awesome guy. He knows his stuff inside and out. I was really impressed because I told him where I need to be and what I can afford and he did everything in his power to get me there within $1 (AWESOME, AWESOME, AWESOME). He made me feel at ease and he was really funny. He had me out of the finance office quickly and into me new car :). I just love Boch Honda. There are great people working there. I drive all the way from RI and it is worth the drive because I always get great deals and I am always treated respect. The employees feel like my friends after buying so many cars from Boch.

D.Galllant

Dec 10, 2013

Showed up on a sat. afternoon , got helped immediately. Found the exact car I wanted,test drove , and was out of there in no time. paper work done and all. Picked car up sunday morning. Tom Rybak was excellent and very easy to deal with, and very accommodating. Would highly recommend Tom and this dealership.

Robert Kalantari

Dec 10, 2013

I had the best experience buying my new 2104 Accord Sport from Boch Honda. This was my second purchase from them in the past two years and I can't say anything but good things about this dealer. They work with you, they give you the best price and the honor the price they quote you, unlike some other dealers. I was extremely satisfied they way they treated me, and helped me purchase the car. Honesty is the best policy, and Boch Honda practices exactly that. Thank you

kaaglione

Dec 10, 2013

I have just purchased my 11th car from Boch Honda and referred my 5th customer. As always, it was the BEST EXPERIENCE I AND ALL MY REFERRED CUSTOMERS HAVE EVERY HAD WITH ANY DEALERSHIP. Boch always gives me the BEST Price and the Best Service of ANY other dealership I have had to deal with. My Sales Manager Chris Habib is fantastic. I have been doing business with him for over 5 years now (he sold me about 4 out of my 9 cars). I would highly recommend calling him if you are interested in a Honda (781-619-6748). He is always up front with me and the price that is quoted NEVER changes when I get to the dealership. He always gives me the best deal possible and will give me all of his attention to find me the right car at the right price. I also want to mention my Sales Person that I have been dealing with for about 8 years now - Steve Saunders. Steve is just awesome, he assisted me in purchasing my last 9 cars. He treats all of his customers with sincerity and respect and he is very down to earth. Steve will tell me if a car is not for me. It is amazing how honest he is. Steve is not just about making a sale. There have been times where he told me that I should stay in my car longer before trading it in. How many sales people would be that sincere and honest??? Steve doesn't need the money, he does this job for fun. He and I have a great connection and I just think the world of him. Finally, this was the first time I had to deal with a new Finance Manager - Marion Pina. He is an awesome guy. He knows his stuff inside and out. I was really impressed because I told him where I need to be and what I can afford and he did everything in his power to get me there within $1 (AWESOME, AWESOME, AWESOME). He made me feel at ease and he was really funny. He had me out of the finance office quickly and into me new car :). I just love Boch Honda. There are great people working there. I drive all the way from RI and it is worth the drive because I always get great deals and I am always treated respect. The employees feel like my friends after buying so many cars from Boch.

Terri M

Dec 7, 2013

My salesperson, Michael McShane, was terrific. Took me to see the cars in stock. Test drive was very informative - he knew all the facts and figures on the car. Not a high pressure salesperson - but helpful and honest.

Rasesh

Dec 7, 2013

I bought a 2014 Honda Accord Sport yesterday. I had a really good experience ever buying my car. Amin Abad is a really good sales man. He helped me so much buying the Honda Accord. we were confused between few different models, but Amin helped us very well. Amine took me to the car and explained me everything about the new car and gave me really good deal. he got the paperwork done quickly and smoothly and I would highly recommended buying a new car with Amin.

Army David

Dec 6, 2013

Not only is Boch Honda AWESOME but Biff Fenerty is the best sales person ever. I leased my first Honda through him three years ago. Because of the outstanding customer service, he was my only phone call in getting a new vehicle. He made the lease turn in process so easy and getting a new vehicle was a breeze I recommend Biff and boch honda to anyone.

CharlieB

Dec 5, 2013

I picked up my 2012 Civic yesterday and have to rate the process of purchasing this car as the best I've ever had. Patrick Holbrook and his business manager (whose name I'm sorry I can't recall) provided the best customer service from beginning to end of the whole process. I needed assistance in getting the right car and understanding the whole lease/buy decision and they very patiently walked me through all of the details in a clearly understandable manner with no pressure, just facts. This whole process helped build a trusting relationship and that made it easy to take the recommendation they provided based on my budget, driving habits and purchase timetable. I'm also sure that there were many behind the scenes folks who contributed to this effort, including the gentleman we worked with in the business office, and we appreciate their efforts as well. My wife and I have purchased/leased other cars from Boch Honda and have been very satisfied in the past across the board. Also, the service department is exceptional and their personnel have always delivered the goods whenever called on. An already high standard has been raised for us and we are looking forward to having Boch Honda and Patrick take care of all out future car purchasing and service needs. Best regards to the whole team for a Happy Holiday season!

Ashish

Dec 5, 2013

I was in the market to buy a new 2014 Honda Odyssey. I was talking to a few dealers in and around the area but was looking for a good price as per my budget. My communications started with the internet sales team at Boch Honda, Norwood. Bruce McDonald, BDC Director acted fast and aggresive and gave me the best price in a day. He got the process started. From there Amine Abad the Sales Rep took over. He was excellent and straight to business. The van I was looking for was not in stock. They arranged the van in short period of time. While they were arranging for the car, they kept me updated on the latest specially by relationship manager Maria Lopez. Amine called me over to the dealership and explained me everything about the new van and got the paperwork done quickly and smoothly. Bill Almond, Sales Manger got the deal finalized and was patient and thorough. Marlon Pina, the Finance Manager, got the financing done fast and got me a good pricing for the remote started and alarm. I am a repeat customer of this dealership and would recommend them to others too.

GeneC

Dec 4, 2013

I have bought many cars in my life and never had such a great experience as I did with my salesman Michael McShane. He went out of his way to make my purchase of a 2011 Honda CRV so enjoyable and hassle free. What blew me away was when I called him a few months after my purchase for help on resetting my security radio after the battery died when I left the lights on all day. He helped me find my security code and explained step by step on how to reactivate my radio. It's so nice that he cares about his customers months after a sale.

Maddy

Dec 4, 2013

We bought our daughter her first car, a Honda CRV from Boch and worked with the most amazing salesperson ever! Bill Varkas is the most honest and genuinely caring salesperson and you would be extremely lucky to work with him. He went above and beyond to locate the exact color combination our daughter wanted (which was not easy at all!); his customer service was exceptional as far as staying in touch and keeping us updated as to the progress of finding the car; nothing was too much trouble. He even connected with the dealership and us on his days off! He was new to Boch when we met and was completely honest and professional at all times. If he didn't know the answer, he told us and found the answer immediately. I cannot say enough wonderful things about Bill. The dealership was clean; employees were kind and courteous. We would definitely recommend this dealership, car, and especially sales person and will return when ready for the next car, we just hope Bill will still be there! The car is new and we have not experienced the Service Team as of yet.

Graham S.

Dec 3, 2013

I strolled in to Boch Honda and met with the greatest salesman they had, Mr. Mike McShane. Mike is very friendly and definitely a people person. His knowledge of Hondas was outstanding too. I wasn't quite sure what I wanted and thankfully Mike has some good suggestions showing me Accords, Civics, and CR-V's and even a Fit. We test drove two of them and eventually I settled on the Accord. I had a pretty easy time working with Mike and would recommend him to anyone. He knows what he's talking about and is always available to assist his customers.

JKelly

Dec 2, 2013

Last week I had the pleasure of working with Mike McShane on the purchase of a new vehicle. Mike was honest, easy to talk to and offered the right guidance to help me select the car that best fit my needs. Mike listened before speaking and made the decision to move forward an easy one. I am very happy with my new Accord and would most definitely recommend him to any of my family or friends. Mike definitely made the buying experiece very easy and actually enjoyable.

Kelly Sayers

Dec 1, 2013

Thank you Amine Abad, you provided excellent service to myself and my family. You worked very hard to get us exactly what we wanted in a timely manner. I am !00% satisfied with my overall experience at the dealership. Thanks again Amine. Most importantly I love my new ride!!

S2K

Nov 27, 2013

Worse dealership I have ever been to. I scheduled a test drive to see a vehicle that I've been interested in. I got there to meet with Steve Winnett, the salesman I spoke to on the phone with. He told me to sit down while he was on the phone for atleast 15 minutes with another customer of his. I was just about to get ready to leave because it was very rude and unprofessional but just in time he got off the phone and proceeded with me. Next, we get in the car that I wanted to test drive. I tested out all the components to make sure it was working. I noticed that one of the roof latch wasn't working and he tried to blame me for not opening it right when he can't even open it himself. The test drive lasted around 3 minutes. When he kept on telling me where to go I was distracted and couldn't really test out the car for mechanic problems...like if the brakes were okay or if I hear noises coming from the car. After the test drive was done I told him that I wanted to trade in my 2012 car for it. He and the sales manager lowballed me for $6000 for the car because it had some flakes on the paint from highway chips. I then asked him how much they would give me for my trade-in if this was all fixed. They told me they'd give me around $10500 for it because it needed a WHOLE paint job, just because I had some chips in the front bumper. A week later, after I had the car professionally repainted I scheduled another appointment so we could talk about the deal. I scheduled the appointment at 11:30 and had to wait till 11:50 for him to get here. All the secretary said was "He was on his way". He finally came and asked me for my keys right away. I gave it to him and he came back 5 minutes later and gave me another excuse about my paint and told me that it was still $6000. I would not have wrote such a bad review on it if I wasn't treated so badly. I wasn't the fact that I was lowballed on my trade-in the first time I came, it was the fact that each time I went, he was either busy on the phone with someone else for 20 minutes or late to an appointment that we scheduled. He wasted my time and he wasted my mechanics time. I would not come back to this dealership ever again.

Daniel

Nov 26, 2013

I had a good experience here - My salesperson Amine was knowledgeable, thorough and very helpful. I got everything I was looking for and was really pleased with the overall services of Amine and the people at Boch Honda.

Jim Burns

Nov 26, 2013

Tom Rybak is a great sales rep to work with. He made the entire process from negotiating the car price to walking me through the finance process and communicating with me when the car would be ready as easy a car purchase that I have ever experienced. Tom even came in on his day off to meet me and give me the keys to the car and once again go over all the cars features. The entire staff at Boch Honda is very freindly and helpful. They have a great selection of vehicles and are honest people to deal with. They also are true to their word. The price I was quoted for my new 2014 Honda CR-V was exactly the price I paid and they had the color I wanted.

ginad603

Nov 26, 2013

I just recently bought my 2013 Civic this weekend and got to take it home today. It drives like a dream and has more features than I could ask for. We went to Boch because they are so helpful and work with so many banks. They got me into a new lease and out of my old one with ease & without costing me an arm & a leg! The salesman we worked with was Steve Saunders- he was so nice, friendly, and really went out of his way to make sure we were able to get what we wanted! I would recommend him any day!

Nickzx

Nov 26, 2013

I've bought OEM brand new parts from them through hondapartsnow.com. The parts came with signs of rust, wear and paint peeling off, and it turned out these were returned parts and I cannot believe they blamed me on misrepresenting the facts. How low they can fall in their sales practices?! Not sure, but if you consider buying a car from them--watch out!

jburns7

Nov 25, 2013

Tom Rybak is a great sales rep to work with. He made the entire process from negotiating the car price to walking me through the finance process and communicating with me when the car would be ready as easy a car purchase that I have ever experienced.Tom even came in on his day off to meet me and give me the keys to the car and once again go over all the cars features.The entire staff at Boch Honda is very freindly and helpful.They have a great selection of vehicles and are honest people to deal with. They also are true to their word. The price I was quoted for my new 2014 Honda CR-V was exactly the price I paid and they had the color I wanted.

hmm_external

Nov 25, 2013

This is the 3rd car I have purchased from Boch Honda in 10 years. They are always professional, have a terrific inventory and are well staffed. Last week I was not planning on getting a new car however due to unforseen circumstances, I needed one fast! The Team (Mark Doran, Billy Almon and Samuel Peterkin) worked with me, very patiently to make sure that I found the perfect car for me at a terrific price. They surely turned a rough situation into one that I am delighted with - I love my new car!!!

gretchen kindstedt

Nov 24, 2013

I purchased my Honda CRV from Boch Honda, Norwood Mass, early November 2013. My salesperson was Tom Rybak. He was wonderful. Answered all my questions, no matter how trivial. My CRV has been a joy to drive. The seats are comfortable and the amount of room is just what I was looking for in a new suv. Looking forward to years of enjoyment and trips around New England. The exterior color is perfect.

Bob McMahon

Nov 21, 2013

I have dealt with Bob Fenerty at Boch Honda for a long time and purchased several cars from him. He explains everything as the deal process goes along from start to finish. Bob goes out of his way to treat you like a friend instead of a customer. I call Bob once in a while if I have any concerns about my vehicle, if I leave a voice mail he calls back within the hour. Even on days off more often than not he will call me back. I have recommended Bob on many occasion. Bob Fenerty should be teaching classes on how to sell cars, if he did Boch would double its sales. Thanks again Bob.

Brian

Nov 21, 2013

We knew what vehicle we were looking to purchase, and I reached out to Anthony Simeone via email to get the process started. This began around 11am on a week day. We touched base via email a handful of times discussion price and options, and by 3pm I decided to take a ride in to have our trade-in appraised, and talked further on numbers, financing, and the vehicle with Amine Abad. By 5pm I had purchased the vehicle at an unheard of price, and my wife went and picked it up at 7pm. We had a very easy car buying experience, with no high pressure sales tactics, and we got a great deal.

Doherty Family

Nov 21, 2013

We had a great experience working with Bob Fenerty, aka Biff, at the Honda dealership in Norwood. We went there on one weekend day to test drive a Pilot but needed more room. We returned the following week to purchase the Odyssey and couldn't be happier. Biff was excellent and so easy to work with. The overall experience with him and their finance department was wonderful and very professional.

Matty McC

Nov 21, 2013

I went into Boch Honda with the intention of just looking for used cars, then I found one that really spoke out to me, the Honda Insight Hybrid. I ended up speaking with a representative named Amine, who proceeded to thoroughly explain all the cool hybrid features the car had to offer and later let me test drive it. Amine was very knowledgeable about the exact model of the car which directly showed me he was a salesman who actually knew what he was talking about. Long story short is we eventually came to an agreement on a price and I now own the car I wanted. My biggest complaint was just in the negotiation process, which is NEVER a fun thing to do at a dealership, but has to be done. I was at the dealership for a lot longer than I wanted to be, and some of original negotiations weren't very desirable/reasonable for what I was willing to pay. But EVENTUALLY we came to a reasonable price for the great car. However after everything was said and done, I went back to the dealer 2 days later to pick up my car, and Amine was there to go over some extra cool things about the car, showed me that the car was fully inspected, cleaned, and ready to go. Overall a very good experience, If I could I would give it a 4.5 out of 5 star review, and I am a brutally honest person. Thank you Boch Honda, for making my first car buying experience a great one! -Matt

j.Atkinson

Nov 21, 2013

I had the pleasure of having Amine Abad as my sales person or " Honda Expert" would be a better description He was awesome from the very beginning, all the way up until he called me a day earlier than promised to tell me the car was ready for pick up. He went thru "everything", and I mean everything, set my phone up, helped with satelite radio, you name it. . Fantastic experience .j.Atkinson

dc500

Nov 21, 2013

I had a great experience at Boch Honda. Chris Gaudreau was awesome to deal with, no pressure, very knowledgeable, helpful and friendly!The whole process went very smooth.

Ralph Bellegarde

Nov 19, 2013

My family has bought 2 cars from Biff in the past year and have recommended friends who in turn have also purchased or leased vehicles through him. He is a professional at all levels and is an asset to your dealership.

bostonbruins

Nov 18, 2013

I had the opportunity to work with Isaac Jordan! Isaac was the best salesperson who answered all of my questions and still goes out of his way to this day months after I purchased my car. He is so knowledgeable and knows about every honda and I would definitely recommend him to others! Overall it was beyond my expectations of a great experience thanks to Mr. Jordan.

littlemissparis

Nov 18, 2013

I had the opportunity to work with salesman Isaac Jordan. Isaac was such a great salesperson and helped in every way he could and beyond! I never once felt pressured, and Isaac showed me everything and more about my car and went out of his way to answer any questions. He was always in a great mood and made me feel very comfortable. I am definitely recommending him and Boch honda to others!

carla.deltrecco

Nov 13, 2013

I came to Boch Honda looking for a new lease. After a few minutes of browsing Chris came over asking if I needed any help, no pressure. I told him exactly what I was looking for and he exactly found it. We went on a test drive and I fell in love. Chris worked very hard to try and get me the payment I was looking for. After a few minutes back and forth he came very close to the payment I could work with. So after sitting down and doing the paper work I drove out the next day with a beautiful 2014 Honda Accord EXL. Thank you Chris for your pleasant personality, your time, and the great job that you are doing!

sujoy

Nov 12, 2013

Amine Abad was our sales rep and he was excellent. There was no too much talking and he was straight to business and gave us a really good deal on the two cars we bought from them. We asked for an on-road price and we were given one, after which they stuck to their word and gave us the price they quoted with no manager required to be involved at any stage of the process. We were allowed to inspect the car at our own pace. We traded in our car and he even transferred all our stuff from our old car into the new car for us. Our communication was initially through emails and Bruce Mcdonald, our internet sales contact was quick to respond to any questions we had. Our finance contact was Marlon Pina who had a great sense of humor but was sincere and meticulous with his paperwork. He kept us entertained while doing his job in a picture perfect way. We got really good deals on the financing for both cars. Though it was really late in the day (after closing hours) and Marlon was leaving on vacation the next day there was no complaining whatsoever. He made sure he finished all of it the very same day and left us as very happy customers. Definitely recommend buying from these guys.

sujoy

Nov 11, 2013

Amine Abad was our sales rep and he was excellent. There was no too much talking and he was straight to business and gave us a really good deal on the two cars we bought from them. We asked for an on-road price and we were given one, after which they stuck to their word and gave us the price they quoted with no manager required to be involved at any stage of the process. We traded in our car and he transferred all our stuff from our old car into the new car for us. Our communication was initially through emails and Bruce Mcdonald, our internet sales contact was quick to respond to any questions we had. Our finance contact was Marlon Pina who had a great sense of humor but was sincere and meticulous with his paperwork. He kept us entertained while doing his job in a picture perfect way. We got really good deals on the financing for both cars. Though it was really late in the day (after closing hours) and Marlon was leaving on vacation the next day there was no complaining whatsoever. He made sure he finished all of it the very same day and left us as very happy customers. Definitely recommend buying from these guys.

matt6418

Nov 7, 2013

I was exiting my lease with another company and decided to go with Honda. I went around to other dealers to see what they had for cars and prices and none could match with Boch Honda and they even said if I did find a better deal they would match which shows there commitment to satisfy customers. I didn't find a better deal and decided to go with Boch Honda. The process was a breeze signing papers one day and getting my new car the next and my car sales man is great guy and fun to work with just a rellly good person. They went above and beyond to help me and am very grateful for that. They treat you with the up most respect and that is hard to find in a car dealer ship now or days. They didn't pressure me into anything I didn't need and worked with me figure out a vehicle that would work in my price range. Just based on the fact that they would match or beat any other dealer I would recommend Boch Honda in a heart beat. Theres a lot of good people that work there and you can tell when you walk into and created with a hello and a smile an as a customer that means the world to be look at as a person and not a dollar sign.

janeflynn

Nov 5, 2013

I had an excellent sales experience at Boch Honda, Norwood, MA. Tom Rybak was my sales person. He was friendly, professional and knowledgeable. I actually enjoyed the experience of buying a new car from him. I received a very good price on a new 2014 EL-X V6 Accord in the color I requested, and with the options I wanted. I was given a fair trade in value for my 2004 Buick. I am glad I chose this dealership. I spent quite some time doing research on the internet so I would also like to mention Connie Whalen who contacted me promptly after I requested a quote online and got me into the dealership to buy my new car. I am very pleased with my purchase. Thank you Tom, Connie and Boch Honda, Norwood, MA!

Eric8181

Nov 3, 2013

this is the 4th vehicle I have purchased from Boch Honda Tom Rybak was the sales associate. Mr Rybak was friendly professional and bent over backwards to please me. The sale took place in a few hours ans was a seamless transaction. Mr Rybak was quite knowledgable of all the vehicles and thoroughly reviewed the car with me after my purchase. He was vert patient and quickly answers my questions. the whole experience at Boch was even enjoyable. I suely would recommend this dealership and my sales associate TOM RYBAK!!!!!!!!!!

Cremilde1948

Nov 1, 2013

Tom was very patient with me and did not rush into making a decision! He assisted us in making the right purchase for current needs. I would recommend him highly!

christine78

Oct 31, 2013

This was my first experience buying a car on my own. I chose Boch Honda because they had advertised a deal on the 2013 Honda Civic that was almost "too good to be true", but I got exactly what I wanted for the advertised price! They even had a good selection of colors available. Can't ask for more than that! The salesperson, Amine Abad, had a very good demeanor, was very professional and even went "above and beyond" to make the transaction go very smoothly. Hayden Ali, the financial person, was very professional, personable and not "high pressure", which was a big relief for me. I would recommend them to friends (already have) and would go back myself.

sailingwestcoast

Oct 31, 2013

Thanks for quick delivery with great customer service! It was a huge bonus to have a dealer take care of DMV registration for the customer. Thank You!

mccoquito

Oct 26, 2013

I initiated contact through the dealers call center, great service from the beginning, then when I went to the dealer the sales person, Amine Abad, was very straightforward, friendly and helpful in the entire car purchase process. Haiden Ali, Finance Director got me a great loan and was also extremely courteous and straightforward. I did not meet Bruce MacDonald the BDC Director, but judging by the efficiency of the entire process from initial contact to finance to driving out with my newly purchased car, I would say that the Boch Honda team is class A and the customer definitely comes first.I am very satisfied with the experience, with the performance and condition of my car and will definitely purchase my next car from Boch Honda.Great dealership and great people.Max Contag

anneski

Oct 24, 2013

My experience with Boch Honda and Tom Rybak were both excellent. After days of car shopping, I was not looking forward to looking at more cars, but Tom made my shopping experience very enjoyable. He was fun and helpful to work with and quite knowledgable on cars. I will definitely return to Boch Honda again, they have a great team of employees and the best prices. If you are thinking of visiting this dealership ask to work with Tom! He makes car shopping a pleasant experience.

kyletank

Oct 24, 2013

Great experience with Amine Abad, and will go back to him again! We bought a new 2014 Honda CRV and this was the best car experience I have ever had. Highly recommend him to family and friends. great price, no pressure and in out of there very quickly driving the car off the lot with trade in!

motero0222

Oct 23, 2013

Many thanks to Christopher Gaudreau for going beyond his call to make this happen. Chris was amazing in every way from keeping me informed to making sure our car mas immaculate. Amazzing person very caring treated me like family. AWESOME REP!!! :)

13Pilot

Oct 23, 2013

We were looking to trade our current Pilot lease in for a new Pilot lease but didn't want to spend a lot of time in the dealership. After sending several emails around to area dealers, Boch Honda was very responsive and provided us with solid numbers before we even stepped foot in their dealership. Darnell Younge handled the communication via email and phone in an amazingly efficient manner and gave me his word that the numbers were not bait to get me into the dealership. Once we agreed to terms, our salesperson Tom Rybak took over and was able to locate the exact vehicle that we were looking for. Tom kept me informed all along the way and did not miss a beat. Once the vehicle was located and picked up, Tom greeted me at Boch with a very friendly and welcoming experience while all of the paperwork was sorted out. I received the exact price that we discussed via email and phone and not a single game was played during the entire experience. Darnell and Tom were very professional and made our car buying experience a breeze.

EdwardHiggott

Oct 20, 2013

Tom was da bomb!! I was looking for my daughter's first car. Looking online at AutoTrader.com I found a 2006 Honda Civic that I liked at Boch Honda. My daughter and I went to see the car. We got paired up wtih Tom Rybak, a real down to earth honest salesman. When we saw the car It wasn't quite what we wanted but Tom suggested another car that was just right. He made the whole experience very pleasant from the time we met right up to when my daughter drove off the lot with her new car. He did everything in his power to make sure the car was perfect when she picked it up. I would highly recommend Boch Honda and Tom Rybak in particular when buying your next car. My son also has a Honda Civic which we bought before we discovered Boch Honda but have had it serviced twice at Boch Honda. Our experiences wtih Service have been nothing but positive. We have found the whole place to be very professional.

kimdesto

Oct 20, 2013

Exceptional customer service and help in finding the perfect vehicle to fit all of my needs! I would recommend this dealership to everyone! It's my 4th Honda, and 3rd dealership and best, by far, out of all of them. Amine is very thorough and knowledgeable and made it very easy to do business here!

Amirmilstein

Oct 16, 2013

Just purchased a 2011 crv and leased a 2013 civic. Traded in my two old cars. Great service and flexibility. Thank you for a great deal.

wpodgorski

Oct 16, 2013

Price was very good, The salesman was tremendous, treated us like adults. There was no haggling over price nor were there any surprises. Price obtained over Internet was honored.

dk012

Oct 14, 2013

Chris was very professional and friendly from the minute he met with us. He knew all the ins and outs about the car we wanted to test drive, and ultimately purchased on the same day.

mentos35

Oct 12, 2013

Boch Honda, has a lot of options, and the employee's, especially Tom Rybak, he was very good associate that helped complete a lifetime experience. He was easy to talk to, very knowledgable, and my wife and I felt like we knew him for years. we would recommend Tom to future purchases and my wife and family will need cars in the near future.

msp2930

Oct 11, 2013

My wife and I have not purchased a vehicle in the last 8 years. Boch Honda came highly recommended from several friends of mine. From the moment we walked in we were treated like first class customers. Tom and the rest of the staff went above and beyond to make sure we recieved the best possible service. Over the course of 2 days Tom was constantly in contact with us and kept us up to date on the sales procedure. I would highly recommend Boch Honda to all my familly and friends, in fact on the ride home I gave Tom's information to my father to purchase a vehicle from Boch. We will only purchase from Boch from here on out. The only regret we have is not going to Boch Honda earlier than we did.

krings

Oct 10, 2013

I purchased two cars from their company. The first experience (earlier in 2013) was below par, however, the second experience (October, 2013) was fantastic. I dealt with Jose Mendes this time for the sales part and Hayden Ali for the financing part. Both were amazingly nice. No sales pressure tactics - I knew what I wanted and had the price negotiated by email with Bruce before stepping into their store. They did not pressurize me into purchasing stuff that I did not want. A single no for the upsell part and that was it. Overall, it was pretty pleasant. Jose mentioned that he would deliver the car on a certain date and he kept his promise of delivering on that date in the morning, which was pretty good (considering the run around that I had experienced from a previous sales guy [who no longer works here] when I got my other car earlier in 2013). If you go to the store, make sure to deal with Jose Mendes, he does a good job at his work! :)

racasdorph

Oct 9, 2013

Tom Rybak did an outstanding job helping me figure out which Honda I wanted to get. I ended up buying a 2011 Honda Fit. I couldn't be happier with his service! Amazing job. I would definitely recommend Boch Honda and specifically Tom to any of my friends or family.Thanks.

irish12477

Oct 7, 2013

Both Chris and Rick were incredibly friendly. They listened to my concerns, were straight forward about my options and didn't pressure me into anything I wasn't interested in. It was a great experience and I would recommend them to anyone.

Teakettlelane

Oct 6, 2013

Tom was an excellent sales person and was a pleasure to work with. He was very knowledgeable about the cars that he was selling, he was honest and friendly and just a down to earth type of a guy, who made the stress of buying a car a lot easier. You can buy a car at any dealership, but its salespeople like Tom, who make a difference! I would refer Tom to any of my friends and family as a person to see in order to buy a new car. As for the dealership itself, everyone seemed very friendly and helpful. Every time we walked through the service area, we were welcomed and acknowledged, we even had a very pleasant conversation with two of the people whose job it was to keep the dealership clean. We are also very happy to know that Boch offers repair service with such late hours as well as on Saturdays and Sundays. That is a big plus for people who work Monday through Friday during normal car repair service hours. Jane & Warry Lomax

fjd0413

Oct 4, 2013

I spent a considerable amount of time researching cars and taking test drives. Chris/Boch was one of the first dealerships I approached for a new Accord. After several trips/calls/emails to other dealerships, I ended up circling back to Chris where I ultimately bought the car. His approach is friendly, straightforward, and no pressure.....very professional. Thanks Chris!

FaithMeads

Oct 3, 2013

I am a recent graduate and this was my first time buying a car. After shopping around for a little while, dealing with one pushy car salesman after the next, I was extremely overwhelmed. Then I went to Boch Honda. I worked with Tom Rybak, who could not have been nicer or more helpful! The whole crew at Boch Honda made the experience so simple and enjoyable. I ended up purchasing a 2013 Honda Civic LX but did not have a ride to pick the car up from the dealership. Tom took the time on his day off to pick me up from the T station in my brand new car, and then showed me step-by-step, how to use all of the features in the car. I feel like I got a great deal on a car that I absolutely love. I will definitely be refering all my friends to Boch Honda. Thanks, Boch!

Kessloff1

Oct 1, 2013

Tom was an excellent salesman. He was very informed on the vehicle. Answered all our questions. When I buy my next car it will be a Honda from Tom Rybak .

Blueman28

Sep 30, 2013

Started my shopping here, low pressure from Tom, he understood I needed to shop for price. After shopping numerous dealerships in person and via the internet I gave BOCH the chance to meet or beat the lowest price I had been quoted and they did. I am a very difficult customer and I certainly put all those I dealt with through their paces. I was impressed that they all greeted me with honest good humor even though I treated them as the enemy. Tom did a great job building the foundation for the sale, Jocemy helped lock it in and Chris did a great job with the pick up of the vehicle. If you are buying a Honda I would strongly recommend seeing any of these men.

entropy763

Sep 26, 2013

Amine was very thorough in explaining the features of the vehicle and pricing details. He was precise in going over what would and what needed to happen after leaving the dealership. He put more effort and time into going over the vehicle literature and actually demonstrating the workings of the car upon pickup than I had expected. I'd recommend him to anyone looking into getting a new ride!

caracino

Sep 20, 2013

Chris was great! No high pressure. Be honest and straightforward and that is what you will get from him. Keep up the good work Chris!

shn428

Sep 17, 2013

First off - I just want to say that if it wasnt for the quality treatment I received from Gary Lee, Isaac Jordan, and maybe even Howie Charnitsky, I seriously wouldve taken my business elsewhere. But onto this review...My experience started with a TrueCar quote and Boch Honda had the lowest guaranteed price. So we decided to stop by Boch Honda first. My sales consultant, Gary Lee was great; he was extremley knowledgable and you could tell by his passion that he knew what he was talking about. Definitely someone youd want on your side when shopping around for a new car. He took the time and effort to explain to me all the different trims the 2013 Accord came in. As a first time car buyer, I found this very invaluable. Unfortunately my father didnt think the quote we got was good enough so we decided to speak with one of the internet sales manager directly. Was told that TrueCar quotes were nonnegotiable so we decided to leave. (Although I didnt get the chance to, I wish I had thanked Gary for his time)My eyes were set on the 2013 Accord EX L, so I spent the next few days sending out emails to other dealers in the area. The competition was fierce and I ended up receiving an offer I just simply couldnt refuse from Bernardi. Long story short, Boch Honda matched the offer and because I really enjoyed the treatment I got from Gary - I decided to give them another shot.Now onto the gruesome part of my experience with Boch Honda.Hayden Ali, the finance manager I dealt with appeared very nice and enthused to help me out at first but somehow along the way he got very unprofessional.(Ill be honest here and state that my credit isnt in its best shape. I made very poor decisions in college..but Ive done everything I could to fix it earlier this year. Which did lead to an approval with Capital One Auto finance for a 3.74% earlier this year. I didnt end up buying a car then so the offer expired. And due to my eagerness to build credit again I was declined through Cap One this time around for too many inquiries. I have no debts and all my credit cards are paid up in full each month)?Hayden explains to me that my credit was awful and that the best he could do was through Fifth Third bank for 13%. Knowing that I was offered 3.74% not too long ago I thought that couldnt be possible. So I explained to him by background story.He simply did not care and showed me an X under Capital One on his computer screen.Stating that whatever I did before Capital One no longer wanted to do business with me.His tone of voice was extremely downgrading and very offensive. Whatever you did with those creditors, they dont want to business with you anymore they think youre playing games with them - Hayden??Right there and then we both knew we werent going to get this deal done.I was extremely frustrated... Hayden ended up leaving the office and goes out telling to Gary (I think) and maybe to the entire dealership that hes playing games in there, hes playing games...blah blah blah (Im sure he thought I was lying to him about my previous approval with Capital One)Eventually he brings Howie Charnitsky (Finance Director?) into the office to explain to me what was happening. He listened to my story and ended up seeing if he could speak to someone from Capital One for me. He asked them why they couldnt approve me for a loan. I even showed him an email with my previous approval with Cap One. As this is going on, I cant help but look at Hayden all giddy and smirking as if he was shoving his finger in my face telling me I told you so.( I already knew why Cap One wouldnt have approved me, but it certainly didnt make me feel any better with Hayden there mocking me )Howie works something out with Wells Fargo and although I resisted it at first, I ended up just agreeing to the 6.49% with the intention of refinancing it immediately with a co-signer. Just an FYI. I made a 36% downpayment.If it wasnt for my high tolerance I wouldve just left and took my business elsewhere. And God, if it wasnt for Garys professionalism and kindness I seriously wouldnt have any desire to continue my transaction with Boch at all. And let this all be known that if only Haydens attitude was a little bit more professional and reasonable MAYBE we wouldve just worked together to find the proper solution.(Hayden - please dont fight with your potential customers to prove them whose right and wrong, instead use that attitude of yours to try to help them out. Kindness goes a long way. Im not a saint but that doesnt mean I deserved the kind of treatment you gave me. You wouldnt even dare to look at me or thank me for my business after I left your office- Pitiful )and to add insult to injury, im sure they purposely mistyped my phone number on the sales contract perhaps to avoid the Honda Survey team from contacting me. Ernie Boch, do not worry. Aside from my degrading experience with Hayden Im still going to give you a perfect score - You can thank Gary, Isaac and Howie. Gary also went out of his way to make sure my car was ready in under a day for me. Very appreciated.Ultimately people - If you want a great deal and a dealer thats willing to fight for your business Im sure you cant go wrong with Boch. Just make sure you do your research first!

stillwaters143

Sep 17, 2013

Amine was very knowledgable of the products and was helpful in determining whether to lease or buy a vehicle. In the end I decided to lease the 2013 Civic and couldn't be happier with my decision. Leasing made more sense for my financial situation, which Amine was understanding of and worked with the finance department to make sure my payments were tailored to my needs. Amine's concise explanation about the features and amenities of the Civic were what sold me on the product. When there was an error in the paperwork for the final sale, Amine was quick to offer his services and drove to the South Shore to ensure I got my car on that day as planned.

zhouchao112

Sep 14, 2013

Tom is so far the best dealer I have ever talked to. He is very nice, patient, and professional in serving clients and helping them to find the right vehicle. Tom helped me a lot throughout the day like 5 hours and I settled all the questions and confusions. Finally I purchased this car and drove away within the same day with quick service, test driving, payments, insurance, and registration so that I don't have to come back again for things that can be done on the same day. Most importantly, I got a good plate, I mean the lucky numbers on the plate, with Tom's help. So I highly recommend this dealership and Tom as one of the best sales representative.

2Dtruong

Sep 12, 2013

I never write a review especially for a car dealer BUT after I purchased a new car with Mike McShane, the experiences was painless, fun, fast and HAPPY!! Mike is nice, friendly and a great sense of humor; who gave me everything that I asked for. I was looking to trade in my old car with a good price and purchase a brand new black, Honda Civic, 4doors. I was at Silko Honda first but they did not have the color of the car that I want when I arrived and they wasn't ready. On top of that, they did not give me the agreement that we (them and I) agree on during phone calls and emails/internet. It was a waste of time and cost me extra $10 for a bank check. Boch Honda was completely different; Mike McShane called and remind us the appointment, then came and meet us immediately when we arrived. He offer us snacks, drinks which help a lot because I have a 10yrs old daughter who enjoy cookies and hot chocolate(keep her busy). Mike McShane did not waste my time; he shows me the new car that I want, answer all my questions, and on top of that he gave me a great trade for my old car which the other Honda dealer did not. Mike also spend extra time just to connect my cell phone and my new car together; which help me a lot. He is also funny that keep us (my bf, daughter and I) laugh and enjoy the time being there. Mike works hard to make his customers like us "happy" which is the main key to any dealer. I remember Mike kept asking me if "I'm happy" and of course I'm very happy and that is why I write this review. I would recommend Mike to other customers for sure and of course, my friends, family and co-workers will hear all about my new car and Mike when I show up to work tonight.

SeanClark

Sep 6, 2013

I had a great experience with these guys. They were endlessly helpful and friendly. Totally happy with how everything worked out and I will certainly be sticking with this dealership in the future.

maureenree

Sep 1, 2013

We went into Boch Honda a week ago, after having shopped around a little, and we were happy with the process here. Our sales associate, Chris Gaudreau was very pleasant to work with. He was knowledgeable, easy to talk with and we were able to get to the point without a lotof hassling around. I would definitely buy another car from Chris!

jrsnoma

Aug 28, 2013

We had a great experience with Simon at Boch Honda. He was patient, knowledgeable and never pushy. Even after we signed the contract and Boch had us locked in, he continued to work for us. We needed the car quickly because we'd just moved to a commuter town without a car, and he followed up frequently with my insurance company to get everything done. I couldn't have asked for a better experience -- we wouldn't hesitate to purchase our next car through Boch (and Simon specifically).

tgage66

Aug 27, 2013

Chris Gaudreau was beyond amazing. I would give him more than 5 stars if I could. After a bad experience at another dealership, Chris' sense of humor and friendliness made car buying a relaxing and fun experience. Best of all, he got us a great deal on the Ridgeline. We love our new truck. Thanks, Chris.Tracy

CatherineCollins

Aug 27, 2013

Dealing with Marc Heroux, on more than 3 occassions, has made him and Boch our favorite dealer. If you are looking for an honest guy, with your best interest in mind - go to Boch and make sure you talk to Marc. He is a "regular" guy and he will help you. He has helped us on several occassions. We recommend him and the dealer to anyone looking to buy a Honda - or, really - any car!Sincerely - Catherine J Collins of Belmont, MA

xyzxyzq

Aug 20, 2013

Just completed third purchase with Amine Abad for a 2013 Honda Accord. Amine provides excellent service and follow through. Amine has excellent knowledge of his product and makes the purchasing process a wonderful experience. After the sale Amine stays involved making sure that the vehicle is properly cleaned and registered for us. At the time of pickup Amine met us and and went through the electronic functions of the vehicle in great detail. Congrats to Amine as an excellent salesman...there is a reason why I go to him for both personal and business purchases. Bill Almon, (sales manager), and Martha D, (finance manager), were also helpful during this purchase.

salzmans

Aug 20, 2013

Amine helped me with the lease of two vehicles over the last 3 weeks (Civic and Accord), and went above and beyond what I would expect from a sales specialist. He seemed to have my best interest in mind at every step of the process, and he is a pleasure to work with. Thanks for making it as painless as possible!

HondaLovingFamily

Aug 19, 2013

I bought a Honda Certified Pre-Owned Civic from Boch Honda Norwood and I can't imagine a worse buying experiece. This being my 2nd Honda Civic I went in knowing exactly what I wanted and had written a check out in advance. That's how sure I was that I was going to buy the car I came in to look at and yet I was still forced to spend most of a Sunday dealing with their over the top (and really quite text book) flim-flam sales tactics. They did the usual bait & switch of "oh that car we have advertised for cheap has been sold but let me show you another more expensive model..." but I was prepared for that. Then they wouldn't negotiatie 1 cent on price and the sales manager kept side-stepping the topic of the financing. I came in repsonding to their advertised (2.9% financing with $3,200 down) rate for this car. It was written in black and white in the listing so I kept going back to try to get them to confirm that was what I would be receiving. The sales manage literally avoided the topic at all costs, spending half an hour talking about Boston history and such, glossing over the details of the financing. Later as I sat in the Business Manager's office to sign the paperwork the business manager was rude and condescending and said that was the first he had heard of any such rate (despite it being advertised with every used model that had advertised online). The sales person also had made a note about the 2.9% financing in his notes on the sales sheet, but the business manager accused me of making it up. The sales tactics for the extended warranty and lo-Jack-like security system were very, very heavy handed and when we declined the guy was downright rude. I will never step foot in a Boch dealership. If the .5% they make off the bait and switch financing is worth the ill will they engender in their customers then it's certainly an interesting business model. Our next car will also be a Honda but never again will I buy something from any Boch dealership. My advice would be to bring your attorney if you want to shop for a car at Boch Honda.

Kdpoulos

Aug 17, 2013

Best car buying experience my husband and I ever had. Isaac was a pleasure to work with and listened to what we wanted. I would definitely buy from this dealership again and I highly recommend them.

hittheroad

Aug 7, 2013

Mike McShane was a pleasure to work with. He is knowledgeable about the product, gives a great overview of the car, and listens to what the customer wants. He is also personable, friendly, and easy going. He made the car buying experience enjoyable. The Boch Honda Dealership was welcoming, and when the manager did get involved, he was informative about Honda incentives, but not pushy. Overall buying a CRV at Boch Honda was a good experience.

brettsky72

Jul 25, 2013

I am located in NH and received a price from Amine over email which was the best I had seen. Not only did they have the color I wanted in the Pilot LX, but they had the best price and gave me a good trade value based on my research. Since we had talked before the buying process took less than 2 hours and they delivered the car to my town hall two days later, and took the trade when they dropped it off. I'd buy from them again.

koc1

Jul 24, 2013

Chris Gaudreau was very helpful and well informed on all the controls on the CR-V we purchased,it was a pleasure working with him

gregaubin

Jul 23, 2013

Biff Fenerty at Boch Honda was very helpful in our recent purchase of a new Odyssey. Biff was honest and open regarding pricing and trade in value. He was helpful and knowledgeable about the vehicles options and features and was in no way pushy or aggressive. We visited several honda dealers and chose to buy from Boch because of Boch's pricing and our experience with Biff.

ssaundra

Jul 21, 2013

Amine was great and considerate. I think he was genuinely kind and did his b est to help me find the car and price.He delivered the car and was thorough in going over things with me. I would go to him again.

lancesir

Jul 8, 2013

Tom Rybak makes you feel like you're part of the family and makes buying a new car an enjoyable experience. We were impressed with his customer service skills and will definitely be returning for future purchases.

Jqbowers

Jul 5, 2013

Worst experience!!! I will never go back and work with him. I would never recommend him to anyone. It was an absolutely awful experience overall!

Lynnlupo

Jul 4, 2013

We have previously bought two other Hondas from Boch Honda. We went in with the intention of leasing a car but because we got such a good deal on a new car that we made our 3rd purchase with Boch since 2003. Tom Rybak has been our salesperson for the last two purchases. He makes a new car purchase a pleasure. Every time we come in for service he makes it a point to come talk to us and follow up. We will continue to come back!

jfarrell227

Jul 3, 2013

Tom Grover was quick to respond to our inquiry of 2013 CRV EX with price, color and model of car we wanted.Amine Abad was extremely knowledgeable and answered our questions about the 2013 Honda CRV EX. He led us page by page through the owner's manual and showed us all the options on the car e.g. remote starter, back up camera, radio set up. etc.Rick Turner clearly explained all long term insurance options for repairs and costs and let the decision up to us. His explanations were clear and concise. We felt secure in our decision with his recommendations.Last Tom, Amine and Bill Sales worked beyond our expectations to deliver our car to Wilbraham, MA.

Cmway

Jul 2, 2013

Went to look at 12 Camry. On the way to the dealership we got a call from the sales manager saying the car we were going to look at was just purchased, but they had other comparable vehicles to look at. We had driven a dozen cars and walked out of almost as many deals before going to boch Honda. We told them exactly what we wanted/needed and weren't committed to one make or model. Walking around the lot we saw a 12 altima with 8000 miles and said "can you make our budget on this one?" We went into the shop and after three trips the the sales manager we got the deal we wanted. The finance manager was excellent. He tried 14 banks (I know because I checked my credit report) to get the rate we needed. I walked in with financing already lined up and told them if the could match it I would use theirs (and they make more money) and they got so close we closed the deal with their finance company. During the waiting they have my 5yr old coloring stuff, had a kids area with Finding Nemo, cold bottled water, and gave us a bag of ice when my 5yr old bumped her knee. When the vehicle was delivered it had been waxed, poorly, and cleaned very poorly. Not what I expected when buying a car with a stocked price of 18900. I emailed the manager of the dealership to let him know that they missed having a perfect sales experience by failing to spend an extra half hour cleaning the car. Overall I would recommend this dealership to friends and family. I would make sure they demand a car that has been cleaned properly before they sign the dotted line.

jo4267

Jun 29, 2013

After working with a very pleasant salesman, named Simon, I had nearly decided to purchase an Accord from Boch Honda. Unfortunately, I was offered only $16,500 for my 2008 Infiniti M35x, which is far below a fair price. I was certain that some mistake had been made, but I was told that $16,500 was fair, and I was offered various unconvincing explanations as to why. I was eventually made a fairer offer of $18,500 before I left the dealership, but I refuse to do business with dishonest people. The next dealership I visited offered me $18,500 right off the bat, without first trying to cheat me out of $2,000.

vbdee7

Jun 28, 2013

Mariano was tough, between my husband and I against him, neither of us really was able to back down much on our needs or price. However, we ended up meeting in the middle and took it to Hayden's office. I ended up getting the EXACT vehicle I came in to purchase and am VERY happy with it. I would recommend going to this dealership because if you want a Honda, why go to Tom, Dick and Harry's used lot on the corner when you can go straight to the source?I recommended Boch Honda to my employee who is looking for a new vehicle. She exclaimed that she had a horrible experience as a Boch dealership once and refuses to go back to any Boch. So I fired her. haha just kidding. I just laughed at her as I saw her walk out to her 1998 Mercury Mountaineer with no rear bumper and squeeky doors. Pretty obvious who's the winner here. :)

slkuner

Jun 28, 2013

I want to thank you for giving me the outstanding buying experience. I got a bad experience from another dealer that afternoon. Thankfully, I went to Boch Honda and met Tom Rybak there, he was extremely approachable, helpful. Hayden Ali is a humorous person, and he also makes things easier. I would highly recommend Boch Honda and Tom to anyone who is interested in purchasing a car. Their service is second to none.

ruthannba

Jun 26, 2013

Issac Jordan was a pleasure to work with. He was knowledgeable, friendly, easy to work with, and he answered every question with ease. He made our car-buying experience a breeze.

yelir03

Jun 24, 2013

I have dealt with Bob Fennerty at Boch Honda for quite a while. His honesty and integrity is what makes me keep coming back. Bob's friendliness and enthusiasm makes the overall experience of buying a car pain free. This dealership has always given myself and my family as well as my friends the best deals out there. They have a service department that is second to none. Every car from Boch has been issue free.

Eric11111

Jun 16, 2013

Chris was great to work with. Great dealership, with a great selection of cars. The prices were very good. I would recommend this to anybody interested in a Honda.

ffranjul

Jun 14, 2013

I went to boch to purchase my 2013 accord and Tom Rybak took care of everything with precision, they are well informed and give great customer service. I left the dealership in my new very satisfied. I would highly recommend this dealer and Tom to anyone who is interested in purchasing a new or used car. Also Eric in finance did a great job with the paperwork process, he made everything smooth and effortless.

sdmyette

Jun 12, 2013

Amine Abad was professional and efficient. He made the process of leasing two cars smooth and painless. He was excellent and most helpful in ironing out all the details in obtaining a new lease, the overall experience was very positive. I will recommend Amene to friends and family.

jmballantyne

Jun 10, 2013

it is always a very pleasant experience walking into boch honda. we have worked with mariano with our 2 previous cars and had such a wonderful experience we decided to come back to him. he is very professional, knowledgeable, and extremely friendly.

osborneosborne

Jun 7, 2013

Mike McShane was straight forward, honest and thorough. He walked us step by step through the purchasing process and made us feel comfortable with our purchase. He did not pressure us in any way. I would highly recommend Mike McShane at Boch Honda. I plan to visit again for my next purchase.

erinwoods

Jun 5, 2013

Mike McShane was SUPERB !!!! His knowledge and training of the Honda Odyssey 2013 was fantastic and I appreciate it so much. VERY friendly and professional atmosphere.

mclougkc

Jun 5, 2013

A few months ago, I bought a used Nissan from this dealership. After that was a relatively unpleasant experience, the subsequent trips to the dealership for service have been awful. Last week I made a service appointment for a basic 5,000 mile service with an oil change and was kept waiting for three hours while I had an 18 month old child with me! When I asked repeatedly after 2 hours that they tell me what was happening with my car, the service attendants seemed confused and it took over a half hour to locate my paperwork and inform me that the type of oil filter needed was one they didn't have and therefore they HAD NOT COMPLETED ANY OF THE SERVICE FOR THE APPOINTMENT, yet thought it was fine not to notify me of this and let me stay and wait. They were rude to me, unhelpful, and I ended up leaving with my car because I had other appointments that day and didn't even get my service completed. Because I got free services through my purchase at the dealership, I tried again to get my oil changed today and was met with rude staff, and again was made to wait over an hour for an oil change. I do NOT recommend this dealership, especially for their treatment of young women in the service department.

dougarmstrong

May 30, 2013

I drove four hours to get there and i wasn't disappointed, Amine Abad and the staff took good care of me. when there was a glitch in the contract, they fixed it quickly. I feel i was well taken care of and will do business with them any time.

MatthewLiptak

May 29, 2013

Second and third excellent interactions with both service and sales. My new 2011 Pilot was giving me issues and I took it back twice and as much as I was a pain to Mark Doran, Dave Foy and Howie Scharnitsky, they took care of me and my vehicle. They replaced a part and also updated some software and it is working great! The professionalism and true customer service I experienced goes a long way! Keep up all of the good work and I commend these guys on great service!

MatthewLiptak

May 17, 2013

Not sure why this place gets such a bad rap. I went to a few dealerships before I came here in search of a Honda Pilot. I shyed away from Boch due to the fact that Ernie Boch commercials are annoying and actually made me sick with the "come on down" line. However, now I can see why this place does so well as the biggest Honda dealership on the Planet. It is a smaller dealership in size and not a huge lot of cars but several sales people on the showroom floor. Honda cars speak for themselves and almost sell themselves so the sales person was not telling me anything I had not already heard. I have owned 6 Hondas in the past and they are all reliable and go forever and are just well made cars. The whole process took under two hours which is better than most negotiations I have been through (Prime) which took over 4 hours. The staff here is friendly, knowledgeable and takes the time to nail down prices and paperwork. I was put into a used 2011 Pilot in great shape with low miles and was satisfied with the entire transaction inlcuding my trade and the finance paperwork. The prices were reasonable and they worked it out so I was able to get the car I wanted without a hassle and within 2 days everything was done including registration and inspection. The service department here is like a well oiled machine and it is in and out very quickly. I have a new respect for Boch and Ernie does not look as bad now that I have seen the delaership and his staff. I would highly recommend anyone looking for Honda check this place out last like I did.

mtenajd

May 16, 2013

Our car buying experience was excellent. Our salesperson, Tom Rybak was extremely personable and helpful. He found us a great deal on a used Honda and helped us secure financing. All of our expectations were met and our worries about finding a good car and good price were needless. I would definitely reccomend the dealership and Tom Rybak particularly. j

1234jsa1234

May 14, 2013

My sales consultant, Chris Gaudreau, was absolutely fantastic. He was the consumate professional and went out of his way to check in on me during the significant wait for the financing department to complete my paperwork. I truly can't say enough positive things about the way Chris handled the whole process from start to finish. The only negative of the whole experience was the three and a half hour wait between signing the purchase agreement and finishing up with the finance department, although once I was able to get in to see Khaled he treated me fantastically and moved the process along very quickly. All in all I would recommend Boch Honda of Norwood to others looking for a new car at a reasonable price.

JaneHonda

May 10, 2013

I purchased a certified pre-owned Honda a few weeks ago. I had done research on my choice of car prior to visiting and had family members who had had good experiences with Boch, so once I identified a good deal, Chris and the manager were receptive to negotiating on my trade in and patient when I had to call and dig around for some information. Chris helped me get what I needed (such as an extra key) with little hassle and a bit of deadpan humor. Since it was my first experience buying from a dealer and my friends had told me horror stories about buying cars (not from Boch), I had come prepared for combat, but all in all the experience I had wasn't stressful. I would recommend Boch Honda to others.

ewo13

May 6, 2013

Amine was very pleasant and easy to deal with. He has been extremely helpful and knowledgeable throughout the whole process and I would not hesitate to recommend him to a friend. I will also seek him out when I am in the market for another vehicle.

jdomingo

May 4, 2013

I would strongly recommend using Chris to anyone! He is patient and a pleasure to work with. I told him my budget and am happy to say that there was no nonsense haggling or headaches. He took what I said seriously and made it happen! It was truely that easy. I will never use another sales rep or dealership again. I am staying with Chris as long as I own/lease a car. Ernie Boch is lucky to have such a great employee.

imillsh

May 2, 2013

We had a wonderful experience at Boch Honda. Tom really listened to our needs and he answered all of our many questions. He was very knowledgeable about the Honda brand and the different features in each type of car. He was very professional and extremely friendly. He made you feel comfortable. Even after the sale of the car, he helped us get everything set up in the car. He explained all of of the features even some that we overlooked previously. I would highly recommend Tom to family and friends!

Amitkul

Apr 30, 2013

Overall experience was very good. Mark Doran and his team were great to work with during the entire sale process. Mike McShane was very efficient, knew the steps involved in the sale very well and guided us appropriately. He was prompt in his communication and was responsive to our requests. The finance person was a bit pushy though. Overall, I would say that Boch Honda is a worthy consideration while buying the next car...!!!

amcloherty

Apr 25, 2013

Third time leasing a vehicle here, second time with Chris G as the sales person. He is very reasonable and real during the process. I was very hesitant going to Boch because of a previous experience my father had at the New to You one years ago, but I am very glad that I did and Chris is the reason I keep coming back. Very efficient service here. Thank you.

SteveFarnum

Apr 24, 2013

The entire experience was positive and absolutely stress free. Amine was very thorough in responding to my questions and did a great job going over features in the vehicle. Before I left the dealership he took a good amount of time explaining things he felt I would need to know sooner rather than later in great detail. He suggested that I call him directly on his cell phone if I had any issues or further questions. The car was ready to go at the agreed upon time which definitely worked well for me as I took time from work to pick up the car.

sanmiguel

Apr 22, 2013

From beginning to end, my experience was fantastic. Isaac Jordan was my salesperson and made buying the car easy and enjoyable. Not only is he patient and helpful, he helps to make sure you are getting the best fit for your personal needs. I would recommend this dealership and salesperson to anyone interested in getting into a new Honda.

McD0817

Apr 21, 2013

Mark Heroux was a pleasure to work with and was extremely informative and very patient when I was leasing my new 2013 Honda Accord. The process went very smoothly and was overall a terrific car buying experience. Thank you Marc!!!

MonicaGurwitch

Apr 20, 2013

We were very happy with our experience, particularly our interaction with Tom...who was extremely accommodating, patient, and knowledgeable. He never tried to pressure us in any way and genuinely seemed like he wanted us to be happy with our purchase. Anyone considering Boch Honda should seek him out.

susmcfarla

Apr 19, 2013

Yesterday I went to the Boch Honda dealership to try to find a 2010 Honda CR-V with low mileage. I had done my homework online and had a few particular cars in mind. Tom Rybak was the saleman who worked with me. I left in the afternoon with my beautiful car with under 30,000 miles. Tom was so easy to work with. I never felt pressured to buy. He gave me all the information I needed and was helpful at every turn. And he made sure my car was in great shape when I left the dealership. Today I returned for my registration and inspection and again Tom was available to be my guide. Beshara in the Finance Office was also terrific to work with. This is the easiest car buying experience I have ever had. I'm 66 years old so its certainly not my first! I have not a single complaint about the process. I recommend Tom, Beshara and this dealership. Susan

steve100

Apr 15, 2013

My wife and I have each purchased cars from Tom Rybak previously and we actually requested him, hoping he was still there, as we hadn't seen him for a while. We enjoy working with him as he is very helpful, knowledgeable and laid back. We don't enjoy pushy salesmen-though I did have to ask Tom to stop talking to my wife, for fear she would buy a car, too! Tom also touched up the paint on a couple of scratches for me, which I appreciated. I also enjoyed working With Hayden Ali. I think he is a very bright guy and good at what he does. I feel Boch Honda is very fortunate to have both of these guys.Hoping I have the same good fortune with this CRV as we have with our last four cars purchased from Boch.

dtlermon

Apr 14, 2013

Can I give Chris 12 stars?! I had the best experience EVER! Chris has personality--and he listens to you and your wants. Combining those two elements, I felt like I was hanging out with a friend all day! After my expectations of the Civic were underwhelming, he took the time to look at some other options with me, he didn't send me packing. I had a blast hanging out, and would definitely recommend working with Chris if you want a car buying experience that is relaxed, but fruitful. Thanks, Chris!!!

Boch4me

Apr 12, 2013

I had another outstanding experience with Bock Honda recently. It continues to be a real pleasure to work with Anthony, Mark and Paul. My family and I have been buying hondas from them for about the past 10 yrs. The really understand my needs. Very little time is wasted. I feel very appreciated as a customer. As long as Anthony, Mark, and Paul are there, I plan to be a customer for life.

blavner

Apr 10, 2013

I travelled from Worcester to Norwood to check out a 2012 Hyundai Veloster that Boch Honda was advertising based only on price/features. I never had been to any Boch dealership ever and the sum of my experience with Boch was their ever-present ad's and their lowest price based on no morgages. I was concerned about going to a high pressure dealer and having to deal with all the BS associated with the typical car-buying experience. Honestly, I was not looking forward to the experience at all. Let me tell you that my car buying experience at Boch Hondawas actually enjoyable. My salesman, Lenny Shaul was outstanding. There was no pressure at all. We sat down, I told him I drove 50 miles to check out the Veloster, I already had financing and if I liked the car and the price was right he had a deal. After a test drive, we sat down andhe asked if I would allow Boch to beat my financing. I said sure if they could beat my interest rate, I come out a winner and the dealer makes a little more money. Win-Win. Surprisingly they beat my financing and we had a deal. The total time spent on actual negotiation was about 30 minutes. No hard sell, no BS, just a solid deal made for both sides. I have zero patience for fast talking salemen and sales manager's and Bochhad neither of those. Lenny is an excellent salesman and just a good guy. The sales manager (forgot his name) was also easy to deal with and most importantly, did exactly what he said he would do. You can't ask for more than that. I will go to Bosh Honda again and I do recommend this dealer to anyone looking to purchase a new/used vehicle hassle free.

Adamg20186

Apr 8, 2013

Isaac helped me find the right car and went above and beyond in regards to customer service. He made me feel comfortable every step of the way and I will absolutely buy my next vehicle from Boch and recommend Isaac and Boch to friends.

Bruegger

Apr 8, 2013

This was my second new car purchase at Boch Honda. The sales staff was extremely friendly and was able to answer all of my questions. They put no pressure on me at all. I would recommend this dealership to anyone.

michelezx1

Apr 3, 2013

Best purchase experience yet. Tom is personable, honest and considerate of your needs. Excellent price and value. Honda quality responsible for final purchase decision. Tom was available even on his off days which made our purchase even easier.

jjmurr30

Apr 1, 2013

Isaac Jordan was such an amazing car salesman to work with. He attended to all of my needs and wants and found me the perfect car that I love more and more each day. Mr. Jordan went out of his way to meet with me when I was available and went above and beyond the expectations of a sales person, I would highly recommend Mr. Jordan as a sales person! He is the best part of Boch Honda.

revrwright

Mar 29, 2013

When one is in the market for a used vehicle, it's not often you can say that everyone with whom you dealt treated you with utmost respect and tried to meet your vehicle needs and financial parameters. The salesman, Chris Gaudreau and sales manager Paul Costine both made the deal happen for me. Its even more infrequent when one walks away from purchasing a used car that you feel like it was actually a very good and pleasant experience. But, that's just how it was.

Marlboro man

Mar 29, 2013

After comparing various makes and models I was glad I saved the best for last. I was looking for a newer accord with very specific options and color and thanks to Boch Honda and cars.com I was able to find the exact car I was looking for at an affordable price. I was worried that a big dealer would not work with me but they did everything they could to sell me the car I wanted without pressuring me. I left feeling very satisfied that no other dealer could have worked with me any better than Boch Honda, THANK YOU ERNIE JR.!

unterweger

Mar 28, 2013

Chris did an outstanding job explaining the various Honda models and quickly had them ready for a test drive. He was a pleasure to deal with and had the car and all paperwork ready to go when promised. His calm and pleasant manor as well as his expert knowledge of all the latest features made it a real pleasure for me and my wife to buy our new Honda Accord. Thank you Chris Gaudreau

JennyMui

Mar 14, 2013

I don't see my dealer's name on the employee list but I bought a car from Simon Suen last month. Simon made this the best experience of buying a new car for me. Right from the beginning to the end. Simon was friendly and very attentive, he took the time to explain everyting to me. No pressure and honest! I hope he will still be there when I buy my next vehicle. Sale manager also friendly and make this process easy. I would definitely recommend Boch Honda in Norwood.Thank you,Jenny

AaronGarnier

Mar 11, 2013

Thanks for the great customer service. My car looks great. Mark did an outstanding job and took alot of his own time to get me the car. I highly recommend him to any new car buyer.

MattBirmingham85

Mar 9, 2013

Tom Gover, Manger...I just wanted to take a minute to thank Tom and Wilson (Finance)...let me first start off with stating that this will be the 6th friend I brought to the dealership...and today her mother and husband are coming in to purchase another CRV...so when my finances car died...I wanted her in a reliable car...so we drove and fell in love with the civic...we stated the LX would be a great choice and Tom said he had some...when it came down to paperwork and credit...it wasn't easy but Tom kept communication and didn't give up...most people would look and run...and say, "ahhhhh just one deal"...Tom invested two weeks of communication with me, asking me for returns, letters etc...and finally got the heads up that she was all set...I'm proud of my girl since she's finishing medical school at Brown to become a pediatrician...and know that she's going to send all her family and friends all the way from Rhode Islans to Boch...it's a large high volume dealership but Tom and Wilson make it feel like it's your hometown corner downtown dealership. Buyers and referrals for life.Matt and Nikki...Wrentham & Newport RI

Cheryl Harris

Mar 8, 2013

Dave Mansfield sales men went above and beyond to help me , but not just Dave the whole team and I mean they are a team of guys who want to sell cars .I have bad credit , and the credit department. When to bat for me as well . I was leaving because of my credit and the TEAM worked it out . They aren't just there to sell cars they are there to make there custermers happy. So come to Boch Honda Norwood if you want to buy a car and you'll make some friends too ! Thank You All For Your help you too Mr. Tom GROVER Great Team work see you for service soon I plan on driving my 2013 CRZ P. Berry EX a lot take care of my trade in 2008 Pilot I bought her there Too Cheryl Harris Woburn Ma

blancaortiz

Mar 4, 2013

I had a very good experience getting my new Honda Civic EX 2013. I called the dealer on Saturday morning asking for a better price, which I got. Then I met Amine Abad, I drove the car and he explained in detail the features of the car. From the beginning to end the process of doing the paperwork to get the car was very pleasant. He explained everything in detail and provided answers to all my questions. Amine did everything that he needed to do to have the car ready so I can drive it to work the next week. I did not have to do anything he did everything. They provided me with the best service.

bhaskarsureja

Mar 1, 2013

also have a very good experience with conny,(we deal with price) and mr.sammy deal with finance. i think boch honda whatever they offerd priced nobody can match and that`s why we go there from connecticut. they have a excellent staff and service.......

sherwynrocke

Feb 28, 2013

I gave all 5's because of Mr. Sean De Silva. Sean, since the day I met him, has always been extremely helpful, friendly, patient, understanding, professional, ALL OF THE ABOVE. I refuse to go to any other dealership because of him. He has taught me so much about my vehicle. And, as a result, it's running with no issues. My overall experience is always great!Please share this with him.Thanks,Sherwyn Rocke

bartheromelus

Feb 27, 2013

Chris Gaudreau is the friendliest lease consultant I ever dealt with, very helpful and professional. My experience with him was the greatest. I am fully satisfied with his service. I am looking forward to using his help for my next lease.

wiwang

Feb 25, 2013

I recently bought a 2013 CRV from Simon Sune at Boch Honda, Great service, friendly staff, and interaction with the customer are key for a return customer. This was the second vehicle I purchased from this dealership and I will most likely return for future purchases.

petertam

Feb 24, 2013

Mr. Simon Suen quickly identified our needs and addressed our concerns. He patiently explained to us all the new features of the 2013 model CRV. We were completely satisfied and made our puchase in 1 visit. The car delivery is timely and uneventful. It is my best car buying experience.

dsymock

Feb 18, 2013

Amine Abad made this the BEST new car buying experience we've ever had!!! From the negotiation to the purchase Amine provided us friendly, attentive, and superior service and his efforts were tireless. We'd also like to extend our thanks to Chris Habib, Paul Costine, and Sammy Khadka. Their support and assistance in our purchase was equally important and greatly appreciated. Boch Honda is our Car Dealership now and we're happy to be a part of the Boch family. We'll continue to tell our family and friends of our amazing experience at Boch. Thanks again from the Symock's (Dave, Angie, Kosmo, & Victoria) :)

emaloy

Feb 11, 2013

Tom did a great job, despite the fact that I came in the day after the blizzard while the entire team was trying to get the lot shoveled out. Other dealers I had gone to were not able to show me cars due to the snow, which although understandable was still frustrating as I needed a new car ASAP. Tom was able to quickly locate the cars I was interested in on the lot. Also, I appreciated that Tom recommended we check the Boch website to find the "No Haggle" price, which saved a lot of time negotiating. Overall I was very satisfied with the service that Tom provided and would definitely recommend him to anyone looking for a car.

normal2

Feb 4, 2013

Boch Honda Norwood and their entire crew dispel all myths about "used car dealerships". They are sensitive to the customer's needs, fun to be working with, and take the edge off what can sometimes be a difficult decision with a lot of paperwork and waiting around. They have humor and grace - which I think is quite a considerable compliment - and they have two customers for life in my daughter and myself.

Syrivera14

Feb 1, 2013

Chris and Eric were two of the nicest, most helpful sales staff that I have ever encountered. I am not new to the car buying process, however they made my transaction so smooth for me. Eric went above and beyond to get financing for me and Chris my the voice of positivity when I thought my new car would not be approved.They are an awesome duo and are definitely an asset to the Boch Honda team!! I will refer all my friends to them for their future car neeeds.

Cass4000

Feb 1, 2013

Went to Boch Honda and purchased my second Honda from them. I have owned 9 Honda vehicles since 1984, the Boch experience has been the best. From my salesperson Bob Fenerty to the General Manager Mark Doran, I could not have received better, professional and friendly service anywhere else. I will purchase my next vehicle here also.

kristen.connolly.54

Feb 1, 2013

Biff was great to work with and this is a second purchase from Boch Honda in Norwood and we again were very happy with our experience. we purchased a 2013 Honda Pilot and we were very happy with how Biff made this an easy transaction and also that he worked with us to get everything we needed in the new vehicle and we left happy!

bernado1775

Jan 30, 2013

My overall experience with this dealership was very good. I was statisfied with the customer service and with my purchase. I would certainly recommend the dealership and Chris Gaudreau for business.

hmillsrobles

Jan 30, 2013

Simon, Tom and Eric were GREAT! In the past, I have not looked forward to buying a new car but Simon made this process easy and enjoyable! I love my new Honda.

RutikaPradhan

Jan 27, 2013

Got the best price for a brand new 2013 Honda Civic. Amine Abad was very helpful in the entire process. Thank You Boch Honda for my very first car.

zobeid

Jan 23, 2013

I first met Tom Rybak who is extremely friendly and down to the point. When you first meet Tom, you will feel like you knew him for a long time. Tom helped me figure out the car I need that meet my budget and that I liked. And then met Tom Grover who in return helped me finalize the deal. I can not thank him enough. And of Course Eric is a straight shouter who I believe crunched the numbers to meet all parties. I left with an excellent condition 2010 Accord for the right price. I cant thank those 3 guys enough. They definitely earned my respect and I look forward to getting my next car from them.

westcedar

Dec 13, 2012

We had an issue with a used car that we bought there but the dealership made it right. Addtionally, the finance department was really helpful and ended up beating my rate I had received from my local bank. My first service appointment after (inspection) went really well and when an item needed to be fixed I got a ride back to my office from the dealership and they dropped off the car at my office that afternoon.

Nalloula

Dec 10, 2012

This is my second time dealing with Boch Honda in Norwood and I had a great experience with all the employees who i dealt with. Lenny Shaul was the employee who helped me pick the car and finished my paper works within two days. The finance department employee was also very helpful and gave me a great price when leasing my car. I am very happy with my new Honda Civic ex 2012 and I do recommend this dealership to all of you because they really know how to make their customers happy.

Gil C

Nov 27, 2012

I bought a 2008 Nissan Xterra with less than 35K on it from here in September. In November the radiator sprung a leak. I took it back and they replaced it with a genuine Nissan radiator and fixed a few other minor problems. I had bought the extended warranty and they charged it to that although it probably would have been covered under the Mass lemon law, but (I guess) they wanted to be paid for the work.

jpwumass

Oct 24, 2012

STAY AWAY !!! BOCH HONDA Steve Winnett Was the sales guy who wasted several hours over several nights of my time . The prices kept going up and they kept saying "Sorry we forgot this fee" . Then they tried to Charge me over $700 more than a one time payment for a one-pay lease . What this means is you can pay all cost up front and avoid paying the money factor over time (apr) and save money . You still pay a money factor but not as much and you get a one-pay discount . They just calculated the total cost with $0 down and added a random amount for their profit. They refused to show how they got that number until after 4 visits . THEN they had my credit run 4 times without my approval to run it 4 times.

charlegv

Oct 12, 2012

I came to the dealer to get my battery check. I spoke to someone at the Honda Subcontracter center. Before I went to the service center. I kept asking the woman on the phone is my battery covered by my warranty. She told me just bring the car in and they will check it for. She did not mention there is a fee. So,I was very surprise that there were a fee.The woman did not explain anything to me. She refuse to give me a simple answer but she insist I go in to have the mechanics check my car. So, she set up an appointment for me for Nov. 12. Drove to the service center. I end up talking to Sean de Silva. I explain to him what I was there for. Then I ask him if my battery is covered and he explain everything to me. I got upset because the person at the call center could have done more to get me answers to my question. She was no help at all. After speaking to Sean de Silva, I forgot how upset I was with the woman. Sean De Seliva was very professional. He explain how the whole warranty works. He went out of his way to help me, which I appreciate. Walk out the dealer a very happy customer. He is a Very,Very pleasant guy. Thumbs up for Sean de Silvs.

davidray123

Aug 16, 2012

I bought a car at Boch and they tried to rip me off by saying that the car I was purchasing had a 3 year bumper to bumper warranty because it was certified. I found out the "mistake" in the finance office the finance guy Hayden was honest and excellent. I asked for some scratches to be removed as part of the deal they told me they would do that and they didn't after taking it to them twice. I had left a personal item in my trade-in and called them the night I bought the car from them and they said okay they would look for it and they never did and I never got it back. I got a broken second set of keys so I got one good set and a second broken set and had to go back to get the key fixed. The car seat was hurting my back and I tried a ton of different remedies and none helped so Bill Almon said that they would buy the car back and I would get some of my down payment back. When I went to them to do so they gave me a very high monthly payment on the car I wanted to trade for. I asked them how they got to that number and back calculated it there in front of them and low an behold they were carrying over 4k from my trade in that I had purchased from them a few months prior, now I realized I was going to ultimately lose some money but to be told that they would help me out and then to find out they had lied about my options was very disappointing. My case was probably a bit unique however this is Boch and they have been doing this for a long time I wouldn't expect this kind of treatment especially since I lived in Norwood most of my life and my family has bought many cars from them at last count it was eight cars. Well never again my cousin dropped a deal with them and my uncle is going to return his car after his lease is up in a few months because of the way I was treated. Again if they simply never offered to help me then I would say okay that's the way it goes but to lie in order to double dip a deal that is simply terrible.

Riachasedavey

Aug 14, 2012

Chris and Amine were great. Chris exceeded the lease deal of a competitor, even though there was a error in their ad. And Amine covered every detail in a clear and courteous manner. Every promise made was realized. I was amazed how unfounded my anxiety about car shopping turned out at Boch Honda with Chris and Amine.

froth3

Aug 9, 2012

Just leased a 2012 Honda Accord.Boch Honda had a great lease special online.When I called Boch Honda, I said I could'n find a ride to the dealership.Chris promised that it would be no problem.Amine (the sales person) followed up the call and picked me up from home and drove me back home after I signed the lease.He then came to pick me up again when the car was registered and ready to go.He was attentive to details during the whole transaction.Hayden was very courteous and answered all my financial questions with big smile.Overall, it was an efficient and smooth process.Everybody was very nice and helpful.Absolutely recommend to everybody.

momo5798

Aug 6, 2012

Note "I'm rating only the service department not the other departments or other services witch I had a very positive experience with in the past.I took my 2011 Acura MDX for service (08/04) "before somebody ask why I took it to Honda? I purchased the car from Boch Honda and free oil change was part of the deal with the GM Mark Duran-a great person to work with and very professional-".The service advisor was nice and took all the info and we confirmed the correct oil grade. I waited over 2hours and 20 minutes before the advisor gave me the keys and told me that my car was all set. Once I got to my car I noticed:- The driver and passenger seat were dirty (a mixed of dirt and grease - very disgusting)- It was grease all over the front of the car near the hood- While I was reading the paper work I noticed the wrong oil grade (instead of 5w20, the tech put 0w-20).I went back to the advisor and reported all the issue; he apologized and notified the service manager who came over and said two words" sorry, we will flash the oil and do it again and it should take 15 minute"!!!!I ended up waiting another 35 minute and they did not clean the car.So to summarized, I saved $29.98 and ended up spending $40 to detail the car.I'm very disappointed at the service manager and the way he handled the situation and the tech who clearly was unprofessional. (The advisor did his job by reporting the issue to his manager).

massmagic

Jul 22, 2012

You will ultimately get a good price at Boch. Be prepared to spend several hours at the dealership and always pay attention and ask a lot of questions every step of the way. We were quoted, after many hours, a price for the Extended Service Contract that was significantly lower than the actual cost. We accepted the offer based on misinformation and ended up cancelling the contract. I do, however, recommend Boch as long as you go in fully prepared. Their service is pricey but OK (bought my previous Honda through them) with very convenient hours.

massmagic

Jul 21, 2012

I would highly recommend working with Sean Devlin for a sales associate. He guided us through the typical car dealership nonsense with patience and professionalism. We bought a 2012 CRV that came with a dent. Sean was kind enough to offer us another vehicle but the upper management resisted his request and we are now saddled with the inconvenience of getting the dent fixed by the collision center. You will get a good price at Boch but you must be prepared to spend several hours in the dealership and you must come prepared and keep your wits about you every step of the way. The final step with the finance person is a case in point. We were quoted a monthly payment with and without an extended service contract (ESC). It came to $8 a month difference over 60 months so we figured it was a good deal at around $500. By that time we were worn down and said OK without paying attention.We got home and reviewed the paperwork and saw that we were charged over $2100 for the ESC. We ultimately cancelled the ESC and got a refund but it left a bad feeling toward the finance dept. I do, however, recommend Boch Honda. Their service department is pricey, but OK (we bought our last Honda from them) and they have very, very convenient hours. Once again, ask for Sean Devlin and you will have a decent car buying experience.

karageo

Jul 19, 2012

Excellent!!! Our salesmen, Mike Barakat, was great. He greeted us on arrival and brought us to his desk so he could find out what we were looking for and how he can help us. We told Mike we wanted a Black 2012 CRV EX-L and Mike went to work for us. After very little negotiating, despite a very aggressive offer by us, a sales manager, Jocemy Homicile came over said congratulations and shook our hands. It was after 6:00PM on a Saturday night but Jocemy asked if it would be possible for us to do the paper work that night and pick up the vehicle the next day. Not a problem. Mike got the paper work prepared quickly and took us immediately into the finance office where we dealt with Hayden Ali. Hayden was fantastic!!! Very friendly and sociable. Hayden got all the paperwork done promptly and we were on our way. Absolutely great buying experience with all 3 of them, Mike, Jocemy and Hayden. They gave us great value for our trade and beat the quotes we had received from other dealers, significantly, without any pressure or taking much of our time. Mike followed through with the whole process (ask for him he is excellent). We picked up our truck 2 days later and Mike made sure everything was perfect. This was not the first Honda we bought at Boch Honda - Norwood and probably will not be our last. THIS IS THE PLACE TO GO WHEN YOU ARE BUYING A NEW HONDA OR USED VEHICLE.

jasmine.sahady

Jun 24, 2012

Great experience - all staff we interacted with were professional and respectful. We were shopping with our 2 year old daughter and they had a nice play area, were patient with her needing to be fed, changed, entertained, etc. Very family friendly in their interactions. All of the people named above were great to work with. The finance person (I'm forgetting his name unfortunately) was great too. Presented the options and paperwork in a honest, straight-forward manner and was willing to run different options - terms, rate, down payment amounts, etc. without rushing us to a decision. This dealership exceeded my expectations. I did not experience any of the fast talking, high pressure tactics I have been subject to with past car purchases or when just looking at other dealerships. I felt I was treated like a valued customer rather than a target. I felt the staff actually listened to what we expressed in terms of what we were looking for in a car and financially.

akello

Jun 23, 2012

I was shopping around with my dad , we were looking toyota camry , found one in perfect condition , dealer was very polite and gave us reasonable price. It took one hour to fill up all applications , i got that car next day with plates , tank was full , thanks for that also , highly recommended

Jaclynonofaro

Jun 4, 2012

If you go to Boch Honda in Norwood, MA be sure to request Craig Licker. Craig is not your "typical phony car salesman" and he is very genuine. Craig sold me the car with ease without feeding me lies and scams. I have been to several car dealerships and worked with several car salesmen and Craig is BY FAR the best. Craig did not rush to sell me just any car, he took his time to make sure I choose the perfect car and that I was 100% satisfied.Craig also went out of his way to ensure that some of the scratches were fixed and buffed out which he was not required to do. Craig is not just an excellent car salesman, but he is a very genuine person who takes pride in his work and strives to provide superior customer service and satisfaction. Trust me, if you want a top notch car salesman, go to Boch Honda and request Craig Licker, you will not be disappointed!

SHERMA12

May 27, 2012

Sherma Alleyne April 27th 2012This was the best car sale experience ever! Amine Abad was very professional detailed,follow up with phone calls,honest about what can be done or cannot. He was very informative, I would always recommend Boch honda.Thank you for your time patience and auto sales wisdom. You made my trade possible, two well known prime honda was unable to help but boch honda sealed the dealed. I drove off with a very affordable 2012 honda pilot. Well deserved 5stars, also special thanks to Desire in (finance) , Paul (sale manager) Thank you!

amiesaulnier

May 21, 2012

Tom and Eric were wonderful they treat you as if they've known you forever. They didn'd force anything on you like other dealers do. I will go back for my next car.

Tussy

May 20, 2012

We bought our previous car at Boch Honda (Fit) back in 08 and we've always experienced straightforward, honest dealings in both sales and service. With that in mind my wife and I stopped into Boch Honda late one Sunday afternoon to see the CRV & Pilot. Mark Heroux met us, listened to our needs, gave us a tutorial & test drive on both vehicles, thoroughly answered all of our questions, and was completely mindful of our time; Every minute spent with Mark was beneficial and not a minute was wasted. Mark followed up that evening with a personal email thanking us for coming in & letting us know he was there if we needed anymore information and/or questions. I emailed Mark a few times over the next few weeks & each reply was timely, thorough and straight to the point. I would definitely recommend Boch Honda and Mark Heroux. Thanks again Mark.

soxfan25

May 9, 2012

This was by far the worst sales experience I have ever encountered. In my opinion, they don't have adequate finance staffing, they are incredibly slow, and they don't care about their customer beyond the sale.The sales associate assisting me was Sean Devlin, a very friendly and attentive guy at the beginning of the sale. But, he just sort of disappeared at intervals unexplained. For example, I wanted to test drive a Honda Fit. He goes off to get the keys and leaves me at his desk. He returns about 30 minutes later with the key to a car. Thirty minutes to get a key for a test drive? That should have told me something right there about how the place is run, but I continued onward anyways. Stupid me.After the test drive we sit down to "run the numbers" and agree upon a price. To his credit, Sean is not a high-pressure salesman and was friendly throughout the process. BUT, the instant I put down a deposit on a car, everything fell apart. I was informed that I'd be meeting with Hayden in finance to sign all the papers, explore what additional options I might want on the car, etc. Sounded fine. I waited at Sean's desk for an hour before getting antsy. Sean continued to check in on me and make sure I was still there, but it seemed out of his hands. He checked in on the finance office but to no avail. Another hour goes by and I'm still waiting, and Sean has disappeared so I start looking for him to figure out what's taking so long. He's vanished and has to be paged three times before he shows up another 30 minutes later. No explanation or apologies offered. I'm told they are doing everything they can to expedite the process but that there's only one financial officer and he's with a customer. I wait another hour before approaching the floor manager and say that I need to leave, that I've been here for over 4 hours now and I have somewhere to be. That I'd like to either cancel the sale or do paperwork another time, if at all. Finally this gets results. Miraculously the financial officer becomes available. I am pretty angry at this point and I just want to get out of there, so I sign all papers within a 5 minute span. No financials are explained, no options are given, there was no time for anything. We just signed everything incredibly fast, exchanged keys, and I left in my new car. End of story? NO. It gets worse.I have to return to Boch for my registration and inspection. I assume this will take about 30 minutes maximum...I mean it is a brand new car. What could go wrong? Well, Boch found a way to make it take another 5 hours. No joke. 5 hours for an inspection. I drop the car off to a very surly attendant at the service area who barks at me to leave my keys in the ignition, leave the registration on the seat, and wait in the lobby until I'm called. I do exactly that. TWO HOURS go by before I am approached by Sean, the sales associate who sold me the car. He explains that there has been a mix up and that's why this is taking so long. I was sold the wrong car. The car I've been driving around for a week and customizing to my whim is not my car. The attendant who pulled my car around at the time of the sale apparently took the wrong keys because of incorrect stock numbers on identical cars. He tells me not to worry, that I will be leaving today with an identical new carthe correct car with the correct vehicle identification number that I should have had in the first place, and that this car actually has less mileage on itso isn't that a good thing? NO. I'm angry. I already cleaned out my old car and put everything in what I thought was my new car, customizing seat covers, radio stations, seat positions, etc. Now I have to do that to another new car today. Not to mention the fact that I had been driving around in an improperly insured vehicle for a week. I called my insurance agency and updated my policy with the VIN number on the paperwork to my car. If that was the wrong car, then I was driving an uninsured vehicle.So now I wait another 2 hours for the correct car to be brought into the shop, registered, inspected, detailed, cleaned, and given to me. At which time I then need to clean out the other car that I thought was mine. Once this process is finally done, I head home. It isn't until I get 30 minutes away that I realize they still have all of my other keys that were on the keyring to my "incorrect" car. I can't get into my house or into my office without them. Instead of turning around, I go to a nearby friends and call Boch asking about my keys. I'm told they will look for them and call me back. I never get a call back within a few hours, so I call again and get someone else who doesn't know what I'm talking about. It seemed like nobody was even asked to look for my keys. He assures me they will comb the shop looking for them. Still I hear nothing back. I call Sean and check in with him. He says to check my car and all my pockets because they don't have them. I assure him that I don't have them and that they were in the car that I was unexpectedly forced to abandon at the dealer today. I left them in the ignition at the time of inspection like I was asked to, and I haven't seen them since. He says he will call me back. I say no, and ask to speak to the manager on-site. He gives me the number of Gary Mackinlay and says to talk to him. I call the number, get no answer, so I leave an urgent message. No call back. I continue calling every 30 minutes or so and continue to get nobody. Finally around 7 pm when they are only open for another hour, I call the front desk at Boch and frantically explain my situation. They were unaware of it, of course, and promise to let me know when somebody finds my keys. At 7:45 pm they find my keysLord knows whereand even though they are about to close and I wouldn't be able to make it in time, they refuse to have someone bring them to me on their way home. Even though it was their error to begin with. I didn't lose my keys. I didn't buy the wrong car. So, my day ended at Boch Honda, like it began, dealing with them from 11:30 am to 8:15 pm when they opened the locked doors to hand me my house keys so I could finally go home.To add insult to injury, they have asked me to return the duplicate car key from the first car I was incorrectly sold and wasn't expecting to surrender at inspection and therefore didn't have with me at the time. Good luck getting that key back. I don't have all day to spend at Boch Honda again. I would also never return, never recommend it to a friend, and be sure to let others know to steer clear.

laurel0985

May 4, 2012

We just bought our first Honda. We are very happy with our Pilot. Our salesman Steven Saunders was very knowledgeable and helpful with our purchase. Steve was able to answer any questions we had. The day we came to pick up our car he took the time to teach us the features of the vehicle. This was our 6th time we have purchased a brand new vehicle. It was our best experience of all. No hassle what so ever. My husband will be needed a new car soon. This is why we will be returning to Boch Honda. I hope we can have Steven Saunders again. Thank you again Nick and Laurel

mmg0076

May 1, 2012

David was awesome. Was very informative about my new 2012 Honda CR-V. He was funny and super nice! I'll definitely being going back and asking for David when my lease is up! :)

mfkhan1

Apr 23, 2012

I went to the Boch Honda Dealership to buy a new car and Mr.Tom Rybak was my sales associate, very professional and curteos,he answered all my questions and helped me with everything that I needed to buy my new car. So thank you Tom for being so nice and helpful.

vpepin

Apr 17, 2012

We just leased a 2012 Crosstour and picked it up last night. By far, Boch Honda offered the BEST deal in town! For sale or lease, really, no one beats him!This is the second time we bought from Boch. In 2004, we bought the Element and still driving and loving it!Boch has very friendly sales associates and they are very easy to work with. The advertised deals are definitely enough to get customers into the door. And the best deals in all of MA. Each time I go, I am surprise with the inventory availability and the straight forward pricing. My husband is a finance guy, he has punched numbers with every deal he sees and when it comes down to it, Boch has the most inventory and best prices. It is true what Ernie Boch Jr. says on commerical, he does pass the saving onto the customers.Overall, we are very happy with my new car and will always check with Boch for a deal!

Parisa Parsa

Apr 14, 2012

This was an easy, no-nonsense car buying experience. No pressure, honest, and down-to-earth. Amine was informative and clear about our options. Both he and Eric were straightforward and friendly at the same time.

dekekama

Apr 10, 2012

We were extremely satisfied with Tom and Desire. Tom was nonpressuring and very helpful with getting us the car we wanted. Thank you Tom and Desire.

wiley7

Apr 4, 2012

This is the 3rd car we have bought from Boch Honda and everytime our experience has been great! Tom Rybak was our sales person and he was a great guy and answered every question we had and knew every detail about the odyssey. He never once tried to pressure us to buy something else and showed us exactly what we were looking for. We were having a DVD player installed in the van so it wasn't the day we bought it. We live an hr and a half away and Tom drove the van to our home once the DVD was installed. By him doing that saved us from having to take a day off from work and was something that I'm sure most employees wouldn't do since we live so far away. Thanks again and we will definitely be back in again when we are ready to buy again!

shoaib3086

Apr 4, 2012

I was extremely pleased with my new Honda Accord & how Sales personnel treated with me.This was my best experience to date of purchasing a vehicle!!!Lenny Shaul (Sales Associate), Mike Barakat (Sales Associate)& Jocemy Homicile (Sales Maneger) were so helpful & solicitous to me. I got a good deal on my Honda Accord 2012. I was delighted not only by getting the best price but also by the excellent customer service they provided. Boch Honda have really good people working for them. Thanks Boch Honda!

bwee

Mar 29, 2012

I have been a loyal Boch Honda customer for the past 7 years. Recently I made an appointment over the phone with Mike Barakat on 3/25/12 at Boch Honda dealership in Norwood, MA and came in same day to purchase a New 2012 Honda Pilot EX-L w/RES for my wife and for our recent birth of our child. This is our 4th Honda in the last five years (2 for our family and 2 friends purchase) from Mike Barakat. As always, Mike is a professional and pleasant salesperson to deal with and that's why we kept coming back to him and to Boch Honda dealership in Norwood, MA.At first, we could not choose between the two color; Silver and White Honda Pilot and Mike made every effort to bring us to two lots where all the new cars are kept and showed all the available in-stock colors. I must admit that, I'm very picky and Mike was calmn and patience and he gave us all the time in the world to choose the perfect car that we wanted to purchase as well as his recommendation. We finally went to test drive the car in White but we decided to go with the Silver Honda Pilot. Afterward, we came back to the dealership and to struck a deal with several accessories that we wanted to add to the car. That didn't take long and the process was easy and Boch Honda gave us awesome deal unlike other dealer. All dealer pay close to same prices but Boch has the volume of cars available in-stock to choose at any given time can't be matched by other dealers. I have to agree that Boch Honda is truly a #1 Honda dealership and #1 in sales on the planet.We just took the delivery of our car from Mike yesterday, 3/28/12 and the car looked awesome. Mike took extra effort and his time to went back second time to wash/clean the car again before he gave me the keys due to I wasn't happy with the first cleaning.In conclusion, we want to thank both Mike Barakat and Hayden Ali whom we have dealt with in the past for their friendliness, pleasant and professional people who made us enjoyable experience with our purchase and we strongly recommend going to see Mike Barakat and Hayden Ali at Boch Honda in Norwood, MA.Regards,Brian & Su

lleclaire

Mar 11, 2012

Lenny did a great job! My husband and I went into Boch just to look at the Pilot and we bought it! Lenny was very professional. He did a great job!

kaaglione

Feb 29, 2012

I have just purchased my 9th car from Boch Honda. As always, it was the BEST EXPERIENCE I HAVE EVERY HAD WITH ANY DEALERSHIP. Boch always gives me the BEST Price and the Best Service of ANY other dealership I have had to deal with. My Sales Manager Chris Habib is fantastic. I have been doing business with him for over 5 years now (he sold me about 4 out of my 9 cars). I would highly recommend calling him if you are interested in a Honda (781-619-6748). He is always up front with me and the price that is quoted NEVER changes when I get to the dealership. He always gives me the best deal possible and will give me all of his attention to find me the right car at the right price. I also want to mention my Sales Person that I have been dealing with for about 8 years now - Steve Saunders. Steve is just awesome, he assisted me in purchasing my last 9 cars. He treats all of his customers with sincerity and respect and he is very down to earth. Steve will tell me if a car is not for me. It is amazing how honest he is. Steve is not just about making a sale. There have been times where he told me that I should stay in my car longer before trading it in. How many sales people would be that sincere and honest??? Steve doesn't need the money, he does this job for fun. He and I have a great connection and I just think the world of him. Finally, this was the first time I had to deal with a new Finance Manager - Marion Pina. He is an awesome guy. He knows his stuff inside and out. I was really impressed because I told him where I need to be and what I can afford and he did everything in his power to get me there within $1 (AWESOME, AWESOME, AWESOME). He made me feel at ease and he was really funny. He had me out of the finance office quickly and into me new car :). I just love Boch Honda. There are great people working there. I drive all the way from RI and it is worth the drive because I always get great deals and I am always treated respect. The employees feel like my friends after buying so many cars from Boch.

Jacquie

Feb 5, 2012

After doing much research on the Honda Accord Crosstour, I visited a few dealerships and then went to Boch Honda. This is my second time buying a car from Boch Honda. I visited one morning last week and came home that afternoon with my new 2011 Honda Accord Crosstour with just under 5k miles on it. My Sales Rep, Amine Abad, provided excellent customer service, had the car out front when I arrived and the experience was hassle free. He was by far the most knowledgeable sales person I've ever bought a car from - he dedicated much time reviewing the vehicle prior to the test drive and spent over an hour with me programming my phone into the bluetooth and instructing me on the navigation. Desire Morales, the Finance person, was very helpful and processed my loan quickly. They had my registration processed within 24 hours! The dealership is state of the art - make sure you check them out if you're in the market for a new or used Honda. Several of my relatives have bought from Boch Honda as well.

frazzledwith4

Feb 3, 2012

My husband is replacing his sedan and knows he wants a Honda Accord. He stopped by Boch Honda on a weekday to test drive one. He worked with Rik Turner (as it says on his b-card), and it was fine. Then I had to find a time to do a test drive. I had just started a new job, and I'm working very long hours (lv hm at 6am, return at 9pm). Obviously the only time I could consider a test drive is on a weekend, when the rest of the world is car shopping. As it turned out, 2 weekends were holiday (Xmas and New Yrs), the next 2 w/e's I was away, the following w/e was a storm and my birthday (had other plans). I went the w/e after. Went into the dealership, which was packed - not even a place to park in the huge back lot (I had to park in front of the dumpster). Asked a salesperson for Rick. He pointed to Rick who was doing paperwork with a couple (clearly a sale). I asked the salesperson that I only needed to do a test drive, my husband was the one who would be finalizing the sale. Now I understand how sales work, and I know no salesperson would touch another salesperson's client, nor waste their time on a test drive with someone who wasn't going to buy from them. So I stood there....for a half an hour. There wasn't even a place for me to sit. I kept hearing bells and whistles over the intercome about yet another sale being made, and read all the signs around me about the BAZILLIONS of sales this dealership makes every year. I ran - did not walk - out of there. Clearly they do not need my business. We are eager to buy (in fact, we'll be replacing my car later this year as well = 2 Hondas we're looking to buy), and we are looking for another Honda dealer who knows how to manage customer flow. And for what it's worth, my husband had also gone into Boch's Toyota dealership next door when he was considering a Camry - said it was the worst customer experience he had ever had. The salesmen were absolutely awful to each other - very cut-throat, yelling at each other. He couldn't get out of there fast enough. Sorry, Mr. Boch - this is one family who won't be adding to your Empire.

jemurphy727

Feb 1, 2012

Amine Abad was a fantastic Sales Rep. He was very knowledgeable and listened to what I was looking for. He had the car ready for me to test drive and he went over everything on the car before we took off. After I bought it, he took the time to go through the Navigation and he programmed my cell phone address book into the car's phone directory, which made it so easy to drive off in my new 2011 Honda Accord Crosstour on Monday. Also, Amine called to check on how the car was driving and had my registration ready in less than 2 days - you can't beat that customer service! I plan to refer any family and friends to Amine that might be looking for a new or used Honda. Desiree Merola, in Financing, made the paper work quick and simple. Both were first-class at making this a fairly painless and quick process. Thank You!

hellonitin

Dec 24, 2011

Very hostile treatment I got by Boch Honda today when I visited the showroom in Norwood to buy Honda Odyssey. I don't know the name of the person I interacted but I was working with John D McMahan who is internet sales person and when I visited the dealership, he introduced to me another gentleman and he brought another "very rude" person. He was the same person I interacted around 2 years ago and that time also he misbehaved. He cracks very insulting joke on you thinking they are humorous. I thought it was just a person and wanted to give Boch Honda second chance today; but unfortunately I hit the same rude person again there and he was equally unfriendly and insulting this time as well. The way he interacted with me for 30 seconds was completely unwelcomed and unfriendly; he just delivered his speech in 30 seconds and left the conversation in very insulting manner. He simply didnt want to have the conversation as if he was in rush to go home for Xmas eve. I can never ever recommend Boch Honda to any of my friends.

sgtbesold

Dec 24, 2011

I went by for an oil change last week and once again Boch lived up to its reputation. Vincent was personable and professional and had me out of there in 20 minutes. It is why I always go here for servicing my 2010 Crosstour.

Nelson1

Dec 6, 2011

Entering into a dealership can be a daunting and overwhelming experience. However, in working with Amine Abad and Eric Langone, I was put at ease. Both walked me through the entire process, step by step, and answering any questions I had. Eric went beyond the call of duty to make sure I was able to get into my used 2008 Accord. When I picked up the car, Amine made sure I knew everything about the car, from possible dash lights to the color of the car and even purchasing touch up paint for me in case of any blemishes. I would return to BOCH Honda and work with both Amine and Eri. I would recommend this dealership, sales person, and finance officer to anyone. Sincerely, Nelson Colon

Newcrvbuyer

Nov 19, 2011

My husband and I met with Biff to discuss our options with our old leased crv. Our mileage was almost up and we still had 10 months to go. Biff let us know our options and we ended up driving away in a brand new crv a few hours later with a lower payment. We were very pleased with Biff, he was very professional and knew the product very well. Dealing with Biff was very stress free, he told us the facts, gave us a great price, and didn't try to pressure us into making a deal. We were very happy with our experience at Boch and would definately return aswell as recommend then and Biff to a friend.

jumpsgt

Nov 17, 2011

Two weeks ago I went to Boch Honda where I had bought my 2003 Honda Accord Coupe new, eight years before, to register a complaint about a problem with the printed circuit board which illuminates the panel that displays the HVAC,radio,disc changer,and clock etc. There had been a service bulletin that had expired but Sean De Silva a Service Consultant, worked with me to resolve the the issue which resulted in Boch Honda replacing the circuit board at no cost to me, for parts or labor. He was very professional and courteous and I feel that Boch Honda is very fortunate to have him on their staff.Ron Glaser

Westies96

Nov 8, 2011

My experience with Sean Da Silva in the service department was great. I had to bring my 2011 Honda Accord Coupe in for a noise on the passenger side of the car. He made sure the tech went over everything methodically to make sure that they found where the noise was coming from. He went over what was done, where the noise was coming from, and got it corrected. I would definitely recommend bringing your Honda in for service with Sean. He is very honest and makes sure that your service is completed in a timely manner and a lot of times ahead of your expectations. This is why I come back to Honda service at Boch.

MikeTremblay

Nov 4, 2011

I had an appointment to look at a used 08 Accord. They set me up with Tom right away and had the car up front and ready to go. Tom knew all of the answers to my questions during and after the test drive and was very reapectful of the fact that I didn't want to waste time going back and forth over the whole process of making the deal. I got a good number on the value of my trade-in and we got everything taken care of in a matter of hours.Overall, I felt extremely comfortable with Tom and he made the experience painless and actually fun! It took a little longer than expected to get the car detailed, so Tom asked me to come back in a few days when the registration came in and they would rebuff the exterior, do the inspection sticker and fill the gas tank (again). I've already recommended people to look at Boch Honda and try to work with Tom if they are looking for a car.Great experience.

momolloy

Nov 3, 2011

Gary went over and above to help us....he even set up my blue tooth for me. Great experience. Second time buying with Boch and will be back!!!!

oyidia4real

Nov 2, 2011

Chris was very professional with a great sense of humor, treated me with respect and as a normal person. I felt very comfortable asking him questions and he always had the right answers. I highly recommend Chris Gaudneau to any one who goes to Boch Honda as well as Mackenzie Denival.

glenfernandes1

Nov 1, 2011

I am from Connecticut. Was recommended Boch Honda by a colleague who said that no CT dealer could beat their price. After doing some research and visiting some CT dealers i emailed Boch Honda. I completed all negotiations via email and finalized the deal via email. They beat the nearest CT dealer by a significant margin. Next was contacted by their Business development manager. He was a high pressure sales guy who got me pissed off (Christopher Habib) and i thought of dropping the deal. However things improved once i got through that guy. Next i was assigned to meet up with a sales person Amine Abid. He was the most pleasant guy to work with. Very knowledgeable, patient and helpful. He helped me finalize the paperwork/financing all in an hour at the dealership. Once everything was done he drove down 3 days later to meet me at the CT DMV and register my car and do all the paperwork. He was again the most helpful, he ran through all the workings of the car again with me, explained every single detail and made the whole deal a very enjoyable experience. Tom Ryback was another sales person who came down with Amine and met me at the DMV. He was very helpful and patient too. It was a whole world of difference dealing with them and dealing with Chris Habib.They were so good that i give the dealership a 5 star rating. Another person whom i enjoyed working with was Marlon Pina the Finance guy. He helped get through all the financing as soon as possible so i could drive down back in time to CT. He also sold me some extended warranty & exterior/interior protection but at no time was he trying to push things on me. Was extremely pleasant and a humorous guy.I will definitely do business with Boch Honda again and recommend to others primary reason being the price factor.

satyav

Oct 30, 2011

I have been coming to this dealer for almost 5 years for car and van services. Sean (Customer Service Rep) is very helpful and a great guy to work with. I would highly recommed Boch Honda service for anyone looking for car service.

arun.k.radhakrishnan

Oct 23, 2011

The experience at Boch Honda was very good. the people at the dealership were friendly. We got ourselves a great car. Samir was very helpful.

chrissyhall412

Oct 21, 2011

My husband and I were looking for an SUV that was more reliable, more comfortable and safer than my older Honda Civic. I'm 8 1/2 months pregnant with our first child and we needed more of a family vehicle. Mike was very friendly, knowledgable and was sensitive to our budget. It was my first experience with Boch Honda and I will definitely be a repeat customer. I would also recommend asking for Mike, my husband and I enjoyed working with him. I'm looking forward to sending him and the team at Boch a picture of our little one all snuggled up in his (or her) carseat in the back of the Element on the way home from the hospital next month!

sarkism

Oct 19, 2011

I had an exceptional experience in this dealership. This my my 4th car purchase in the last 3 years(for myself and family) and this was the best experience.Boch Honda has great facilities and car stock, sales are knowledgeable and not pushy at all. I got to them through cars.com using their quote. They gave me the best price, which is why I drove to Norwwwod. And haggling afterwards was minimal.Amine Abad was very polite, helpful and did what he promised.What more can you ask for?-Sarkis Martirosian.

stewart thomas

Oct 19, 2011

was not treated professionally by 1st. service advisor Tony Fennel , who could not seem able to provide me with useful info. When sean da silver got involved my service changed to professional courtious and clear. I highly suggest Boch Honda maybe enlist sean as a trainer for other employees in how to endear customers with a sense that they and their patronage count.

molivero

Oct 19, 2011

Let me start by saying that my overall opinion of Boch Honda was already very high when i went to purchase my new accord because my wife got her car here in 2009 and we've always been very satisfied with our service. That being said, when it came time for a new vehicle for me, my mind was already made up. I met Chris Gaudreau on the sales floor and he immediately made me feel comfortable with his friendly personality. We got down to business and went over my options and then went for a test drive. Chris is very thorough and explained all the details very easily, never putting any pressure on me that you feel at some dealerships. We were able to stike a deal rather easily and i walked away a very happy man knowing that i got a great deal from a great establishment. Anyone looking for a new car should look no further...Boch Honda is the real deal.

StephenWolff

Oct 19, 2011

I went to Boch Honda to purchase a used car. I was greated by Gary Lee (sales personel) in a very friendly manor and he helped my wife and I look at two cars that we saw online and wanted to look at as well as test drive. Now let me preface this with the fact that I have two young children. Not only did the kids come with us for the test drive (this way both of us were able to go on the drive) But Gary helped put in the boosters. When it came time to get the pricing of the car Gary was very forthcoming with the amounts in question as well as the amount that we were able to get for our trade. Mark came in to help solidify the deal and was also very friendly and helpful. Because of this experience I would and have recommended my friends and I also would go back to see Gary to purchase another vehicle when the time comes.

chiefspace

Oct 17, 2011

I drove home in a new 2012 Honda Civic today that I purchased from Boch Honda. The people at Boch are all nice and easy to work with. Amine Abad is our sales rep. Amine was polite, professional, and patient throughout the entire transaction. I had originally called Boch less than a week ago on news from my mechanic that my 1996 Civic was no longer safe to drive. I had spoken with Chris on that first call to Boch and we made plans for an appointment to come into the dealership on the weekend. That same afternoon I got a call from Chris to see if I could come in that evening. I brought my wife and two kids down to Boch Honda. We looked at a couple Civics as my wife didn't like the color of the first car that was shown to us. Amine politely worked with us re-select another car based on the colors available for the 2012 Civic that were in the inventory. I test drove the color my wife wanted while she stayed at the dealership with the kids. There is a great playroom there for children. Then we wrapped up the financing with Bobby and Desire in finance. I truly believe that I would not have a new car right now given my credit score had it not been for Bobby, Paul, Desire, and Amine. The whole team was a pleasure to work with. I recommend anyone to shop for their next car at Boch. The people there are fabulous and they treat their customers with the utmost respect and courtesy.

psmith0124

Oct 16, 2011

Very good experience from beginning to end. Very smooth and painless process, I would recommend them to anyone looking for a new vehicle. Seems as though they've got it done to a science!

bpenney

Oct 16, 2011

Buying a car was never so easy. Amine and crew were a pleasure to work with. The entire process from finding the car, to test drive, to agreement, financing, to pick up was as smooth as could be. I certainly would recommend Boch Honda to anyone. Thank you to everyone there!

Dilibero116

Oct 13, 2011

Rick was fabulous. He took the time to show us several Different used and new vehicles. He gave us the time and space to make a decision as we were not ready to make a purchase the day we met with him. His follow up after we recieved our car was excellent.

Ja1486

Oct 10, 2011

I would like to start by saying that I have never had a good experience at any dealership before, until Boch Honda. Therefore, I felt compelled to write a review from the positive experience I had with not only one, but two sales associates. I came into Boch a few months ago looking for a used Honda Accord or Civic. Alberto Heredia kindly approached me and assisted me with what I was looking for. Instantly, I did not feel any pressure from him as most associates at dealerships make me feel. He took his time with me and quickly narrowed my options at the same time. I told Alberto that I had no intent of purchasing any vehicles that day, and still I received the same quality of service from him. He offered me his business card if I had any questions and went above and beyond to help me find a car that matched my price range. Upon my second visit, I was approached by John D. Again, I had the same positive experience with him as I did with Alberto. John was very helpful and knowledgeable about my specifications for a car. Although I came in on a busy day, I did not feel rushed by him at all. I cannot speak for the other associates at Boch, but due to my experience with both Alberto H. and John D., I am sure everyone there is just as helpful, friendly, and genuine. I highly recommend Boch Honda in Norwood as it is by far the BEST dealership I have ever gone into!

gurski6

Oct 9, 2011

I went in to Boch Honda to test drive a few vehicles. I had always been a Mazda car owner and wanted to see what else I might like. I was met by a sales associate with a friendly face eager to assist me. I told him what I was interested in and he said he had just the vehicle for me. We went out back to view the stock vehicles. He was very knowledgable of all vehicles and helpful. Amine Abad was very friendly and personable. He was in no way your typical sales guy. I never felt pressure to purchase a vehicle from him. I have already recommended Amine and Boch Honda to a family member who is also searching for a new vehicle. I hope that Amine is still working at Boch Honda when I return in 3 years to either renew my lease or purchase something else.

jimmygerms

Oct 8, 2011

I went into the dealership with Jose highly recommended to me from a friend. I scheduled to see him at noon, and he met our appointment right on time and ready to help me. Throughout our discussion, he was honest, friendly, and I really got the sense that he was working to get me the best deal possible. His customer service, as well as his respect for me in general, was incredible. When he set me up with Bob in finance, the amazing customer service continued. I will be honored to recommend these two gentlemen, and Boch Honda as a business in general, to anybody I know who is looking for incredible deals and outstanding customer satisfaction.

bmgreen

Oct 7, 2011

Boch Honda gave a us a very competitive price, and made the deal easy. I especially appreciated getting to work with Chris Gaudreau. He is funny, knowledgeable, and definitely customer service oriented. In buying our new Fit, everything was to our specifications. No hassle, no run-around. We got a great car, for a fair price, from a nice guy.

Michelle Nombrano-Burke

Oct 3, 2011

Excellent friendly service...Amine went over and above to ensure my experience in purchasing a new car went off as smoothly as possible. He is very knowlegable about all the features of the car, and took ample time with me so i was comfortable with the car..Thanks Amine...great job

jigdabeast

Oct 2, 2011

I believe that all my questions were answered with kindness and respect. I love the car that I purchased which would not have possible without Mr. Maldonado's help. Over all it was a great experience was way less stressful than I had initially thought.

lowlrr

Sep 27, 2011

If you are interested in a Honda Fit, Mike McShane is the guy you want to see. He owns one and knows all about it. He gives a great demo of the car, especially the load-carrying flexibility. Be sure to have him show you how he walks through the car from one side to the other with the Magic Seat set for tall loads. And don't forget to ask about the picture of the miniature horse riding in back. But the best part is after your test drive of the Fit Sport, when he asks very politely if he could demonstrate the paddle shifters, and then proceeds to make it fly like one of the planes he pilots.Once you make your choice, Mike guides you patiently through all the paperwork and gets the car prepped ASAP. We bought a white Fit Sport on Sunday and he had it ready for us on Monday at 6 PM. When you pick up the car, you will find Mike fussing with it to make sure it is perfect.

WJBrown

Sep 26, 2011

By far one of the best experience I've had from one of your sale consultant. Sam Leveque was very professional, polite - no pressure very easy to work with. He was able to give me what i wanted for my 2007 Lexus. My wife will be very happy when she.gets back from her trip, I would definitely recommend my friends and family to Mr Leveque

JCKJCK

Sep 23, 2011

Mariano Costa was the first person we met when we walked into Boch Honda and was certainly the most helpful, knowledgeable, and pleasant sales person in any of the dealerships we visited.

nissy

Sep 23, 2011

Gary Lee was super friendly, went out of his way to please our needs. Made my buy very easy. I had a little trouble with the insurance coverage. It took my insurance a few days to insure the car that Gary helped me with. GAry was very patient and understanding. I bought a used car, there were a few things I requested, and he took care of them. He was easy to contact at all times.

vela2071

Sep 19, 2011

This was my first time purchasing a Honda and Mike McShane was extremely helpful in guiding me through this new experience. Mike was very informative and patient throughout the entire process, ensuring that I felt clear and confident with every step of the process. All of the staff were professional and personable and worked hard to find me the CR-Z that I was looking for and in helping me make the best choices to suit my automotive needs. A top-notch dealership experience overall and they have my sincerest thanks.

bnickers

Sep 19, 2011

This is the second new car I purchased from Steve Saunders at Boch in Norword. Steve is a true professional in addition to having the greatest personality. He always returns calls, answers all questions regarding the vehicle I wanted to purchase. I am loving my new 2011 Honda CRV that Steve hand picked for me. Thank you to Steve and Boch Honda.

dasch33

Sep 19, 2011

After visiting several dealerships with only a few vehicles to choose from, we were very pleased to find a large selection of vehicles at Boch Honda. We were greeted by Mike McShane, who was polite and allowed us to look without pressure to buy. Anyone with kids can appreciate the fact that we had four kids with us and they were quite happy with the kids area for the entire time of the sale. The sales team recognized that we had children with us and did all they could to expedite the process. All in all we would recommend this dealership as it was the most enjoyable purchasing experience we have had.

johnny walker

Sep 19, 2011

graet customer service and sales. No high pressure sales and great inventory to choose from!I would highly recommend buy and shopping from boch honda to anyone serious about purchasing a new vehicle.

smrossx

Sep 19, 2011

We walked in to the great personality of Samir Leveque. We told him exactly what we wanted, he found the car on the lot and it was easy as one two three at the point. We had our 3 year old with us who was plenty entertained by the great play room for the kids along with the friendliness environment.

caviles

Sep 15, 2011

Very great customer service at Boch Honda, this is my 2nd car I bought from Boch, both my parents also bought their vehicles at Boch. We never had a bad experience, everyone is super friendly!!!! I highly recommend Boch Honda!

ednelson01

Sep 15, 2011

My 20 Year old Volvo wagon was on it's last legs. With two sons in college my wife and I were looking for a 'cheap and cheerful' car to lease for 2-3 years for me to drive to school (I am a high school math teacher). We were up and down the Automile on a Fr4iday evening and this was our last stop. With the knowledge we gleaned from our earliest stops, we were happy to find clear, direct information and did not have to 'fish' for hidden costs. Lenny and Bill were most helpful and willing to negotiate. Surprisingly, I was much more impressed with the 2012 Civic that I expected to be. We made the deal that evening and are very pleased. This is the first new car I've had in over 20 years. WOW! Recommended!

jacobs67

Sep 15, 2011

Our experience from the moment we entered Boch was great. We were treated courteously and professionally and it made the whole buying experience go so smoothly. We found a gem when we found this van and Rik Turner's customer service exceeded our expectations as we purchased our vehicle. We couldn't be happier with our buying experience with Boch and will definitely recommend Boch to everyone we know. Thanks so much Julie Jacobs

TCoughlan

Sep 14, 2011

I was hesitant to go to Boch Honda, I have always heard that it was overwhelming and impersonal...I am so happy to report that was NOT TRUE!!! We had to buy a new car after a recall with our Nissan which was a very stressful process, after visting many dealers we went to Boch to look at a preowned Pilot that was on the website. I went in a couldnt have been treated more nicely, professionally and very acccomdating!Would definetly go back! Thank you!!!

kcolbert

Sep 14, 2011

I brought my car in for service. Ms. Majeski greeted me with a friendly and pleasant attitude, was very professional and knowledgeable and was a great help to me in determining what service was due on my vehicle. My car was out of warranty but the upholstery on the door was letting go and the dealership agreed to repair it through its good will. I was extremely pleased with the service experience and will definitely make the 40 minute trip down to Norwood again when my car needs service.

Liabell7

Sep 14, 2011

Very good experience. Could of done without the "song and dance" when it comes to negotiating the price but this was done by a third party whose name I do not recall. The whole "let me talk to my manager" routine is getting a little old. Other than that, very happy customer.

Sarahcarroll

Sep 13, 2011

Very friendly. John Made the transaction smooth and painless. He gave me his direct number and has been extremely accessible when I have needed assistance. Took the time to train me on my new car's features. What is normally a horrible purchase for a woman was made a pleasant experience by John Debronzo. He knows his Honda product!

dcamp314

Sep 12, 2011

I has a great experience buying a car at Boch. Patrick was there to answere all question's that needed to be answered. The day i walked in Patrick was there to assist me. I spent so much time at Boch i felt like i new Patrick for years. I was there today because there was a grease stain on my front seat and the windows were not washed very well. Patrick took care of everything. I have bought car's at Boch in the past and never had a problem. I would recommend your dealership and i would tell friends to ask for Patrick.

jzagami

Sep 12, 2011

I was walking the lot looking for a car when Mike asked if he could help me. I wasn't sure what I wanted to get into or what was in my price range. He asked questions to find out what made sense for me and then we started looking at Accord's. There were no sales games, gimmicks or pressure. I've never experienced this level of service before and I was amazed at Mike's professionalism and willingness to go the extra mile to make sure I was comfortable with my car before we discussed prices or financing. He was there every step of the way, with the sales manager to finalize the deal, the finance manager to go over my options and when he delivered the car the next day he spent another 20 mins with me to make sure I understood all of the electronics. I highly recommend Mike for your car shopping experience, I was amazed when he called me a few days after my purchase to make sure I was happy with everything. People like Mike are the reason this dealership is #1 in sales. Thanks Mike, I look forward to buying my next car from you in a few years.

mnj225

Sep 12, 2011

After shopping around some other local dealerships, we found our best deal at Boch Honda in Norwood. We were really impressed with their large inventory of cars, both new and used. The salesman was polite and friendly. We felt he listened to what we said we were looking for and helped us find a car that we both like and was within our budget. I would come back to Boch for future purchases.

buh

Sep 11, 2011

Marc was friendly, knowledgeable and patient. A real pleasure to work with and was able to answer all of my questions. While I thought an EX was what I was looking for, it turned out a LX was more to my tastes. Absolutely no pressure from Marc to move into the more upscale vehicle. Very refreshing.

koichee

Sep 10, 2011

Negotiations were quick-- bought car at invoice price, little waiting involved. Had a little miscommunication getting financing, but when sales manager returned from break he fixed it immediately. Great service, thanks!

KassHonda

Sep 8, 2011

We were rear ended in our vehicle and decided to use the insurance money to put a down payment on a new car. We drive a Honda Pilot and went to the Honda dealer that we had purchased it from a few years ago. Unfortunately the service had completely gone downhill and unimpressed with the experience I called Boch to see what their thoughts were. Dan had assisted me on the inital phone call and a follow up email. He answered all my questions and was able to get the price to down to the lowest amount any dealer we talked with could go to. It was the last day of the .9% Labor Day sale, we were unsure about whether we wanted to purchase the Pilot or CRV and were also considering a Subaru Outback (the car that we were replacing from the rear end was a Subaru). We also have a 5 month year old baby who's normal bedtime is 7:30pm. We visited Subaru who advised that although online it stated Subaru Outbacks started at $23K their lowest price started at $25K. Seeing the Pilot started at $26K we decided to go to Honda and possibly seal the deal with the .9% financing. We got there at 7:15pm and were greeted by Chris who listened to our whole experience with other dealers, other models, our experience with the other Honda dealership, and only gave us his thoughts when we asked for it (wasn't pushy). He told us the best thing to do was to take the time and really take a look and see and test out both models and that he would be more then happy to have us take turns with the test drives seeing one of us would have to wait with our baby. We test drove the CRV first (seeing we already own the Pilot) and fell in love with the vehicle. Chris nicely excused himself so my wife and I could sit in the pilot and have a private conversation on whether we wanted to buy a car, and if so which one. We decided on the CRV. Chris was patient and seemed genuily happy we had chosen the CRV. We didn't get out until 10:30ish even though the dealership closed at 9pm. The next day we picked up the car and Chris made sure to be there to make sure everything went smoothly and we liked and understood the car. It was a great experience with everyone we worked with. Thank you, we'll be back when the Pilot is ready for an upgrade.

jfsul3

Sep 8, 2011

Buying a new car can be a stressfull experience, but Chris Gaudreau made it easy.Chris was a professional. It was a pleasure doing business with him.

hondafam2011

Sep 7, 2011

Our recent car buying experience at Boch Honda was the best ever. After an unpleasant experience at another dealer, we decided to try Boch for the first time and we are happy we did. Steve Winnett was superb. He has a vast knowledge of the Honda product. Steve allowed us to understand the vehicle we were looking at and the options we had without pressure. Steve was not trying to be our friend (as many salesman do). Yes he was trying to sell us a car - that is his job - but he was very professional and treated us with respect. After we decided on the model, Steve and Paul Costine gave us a price that we were happy with. We finished the sale with Desiree. Desiree did not try to pressure us into the alarms systems, fabric care plans, etc. She did present them all, but allowed us to make the choice. We were a little confused about the Honda Care plan and the key replacement price plan we agreed to.... but perhaps we need to be more attentive next time. Overall, a great car buying experience with a company we will do business with again.

seibolt

Sep 5, 2011

Salesperson Chris Gaudreauwas a pleasure to work with. He kept me informed during the entire purchase process. It went smoothly because of this. He was genuinely as pleased as I was with entire transaction. He took extra time explaining the functions of the accessories and warning lights. He presented the car in immaculate condition.Mel Seibolt

hjl961

Sep 4, 2011

Tom Rybak was great to work with - I needed some work done on my car quickly and he was extremely friendly and helpful. I'll definitely go back in the future for service on my Pilot.

NurseKC

Sep 3, 2011

I had a great experience at Boch Honda. I had never purchased a used car before. I searched online and saw that Boch Honda had a vehicle that piqued my interest. When I called to inquire about it, I found that it had been sold. I shopped at other Honda dealerships and felt that the salesmens' pitches were well rehearsed. I went to Boch Honda after receiving a phone call from a sales manager who thought that he had a certified CR-V that I would be interested in. When I arrived, I was introduced to salesman John DeBronzo. I took a CR-V for a test drive with John. He was well informed, professional, friendly and struck me as sincere. He explained the features of the vehicle in detail, as well as, what "certified" means. As a single mom he knew that safety features were important to me and took me to see a vehicle that he had been driving when it was struck by a truck. He explained to me how Hondas are designed to fold upon impact so the passengers remain safe in a crash. When we returned to the showroom, I explained my current situation to John. He appeared understanding. The sales manager later told me that John had said to him,"This woman has been through a lot and we need to help her." I was touched by John's empathy. We were able to negotiate a deal, that included my trade-in, and I was satisfied and I purchased the vehicle.John coordinated all of the transactions that had to take place before I could pick up my new purchase. Everything went smoothly and John even set my radio stations for me. He was also very nice to my 2 year-old child. I left feeling that I got the vehicle I wanted at a great price and I was treated very well. Without hesitation, I would recommend Boch Honda and John DeBronzo to anyone looking to purchase/lease a Honda.

lim

Aug 31, 2011

Rick was extremely helpful in our decision to lease a Honda CR-V. He was very accommodating of our needs - we have an 18 month old son and therefore had to fill out the paperwork in stages. We would definitely work with him again when our lease is up in three years.

n561630

Aug 31, 2011

overall experience was very satisfactory. with a pre-certified car sitting on the lot for 65 days it was quite inconvenient to drive the car home with the radio off (the salesman should have suggested that while test driving) i had to endure at least 4-6 more hours of time to come in the following week and have the brakes worked on, finally someone nicely offered a rental so i could go to work but i had to use 4 hours of my personal time to make up the difference in my pay....the car was pre-certified doesn't that mean it suppose to have a numbered checklist to go over...especially the braking system??? why wasn't a rental offered immediately instead of 3 hours into waiting??????????? But your staff although "cool" was accomodating....that's was my experience.....Nick KontanisMORE DISCLOSURE ABOUT WHAT EXTRAS HAVE BEEN ADDED ONTO THE PRICE....I WAS NOT OFFERED THE OPTION OF ENVIROGUARD BUT AT THE END THERE IT WAS ON MY INVOICE, THE CAR I AM SURE HAD BEEN TREATED ORIGINALLY WHEN FIRST LEASED........SO WAS I PAYING FOR SOMETHING ALREADY ON THE CAR....I HAVE WORKED IN COMMISSIONED FURNITURE SALES AND THERE IS WHERE I MADE THE MOST MONEY...ALTHOUGH WE ALL KNEW THE FURNITURE WAS ALL TREATED WHEN BEING BROUGHT INTO THE WAREHOUSE IMMEDIATELY....THE COST ABOUT $600.00 FOR A BOX OF CLEANING FLUIDS.........THANK YOU VERY MUCH

deepakp

Aug 28, 2011

I was in for new 2012 Honda Civic. My sales guy Chris was very patient with me and was very knowledgeable. My wife was not comfortable driving a new car on a highway so he took us to a empty parking lot and let us drive to our content. He explained all the options and was able to answer all our questions.They were very competent with the price and were very reasonable amongst all the dealership in the area. And in a time where not many Honda cars were available in the market they had quite an inventory.I took the delivery of the car in 2 days and it was ready with inspection. Chris took his time to go through the car user manual with us and explained all the important lights and buttons.Overall I was satisfied with my purchase.

twespiser

Aug 26, 2011

Tom was attentive and forthcoming with the information I needed (pricing, available colors). Tom did what he said he would do. Tom made sure my post-purchase needs were met even on his days off.

megeklund

Aug 26, 2011

Marc made this car purchase(actually it's a lease) soooo easy. I did most of the number crunching over the internet so that I wouldn't have to go in with my 3 children. When it was time for a test drive Marc had the Odyssey all ready for us. He even entertained my children as I installed car seats. He was informative about all of the options and could answer all of my questions. We didn't have to wait long at all in the show room. The childrens play area was a joy for my children. The paperwork was done before they were done playing and I had to drag them out of there. Thanks for having a "G" rated channel on in there. Desiree was also super helpful in trying to accomodate my 3 children during the paperwork signing. As a final bonus Marc was able to pick me up at my house in Walpole to get the new car! The whole experience was totally easy and I would reccomend this dealership/slaesman/finance specialists. I would also get another car from them for me or my business. Thanks

Christian sava

Aug 22, 2011

It was a great experience overall. My salesman Chris was very informative and patient. He took the time with me and answered all of my questions. There facility was first rate and their inventory was second to none.

ahealey427

Aug 22, 2011

We had great service with Andrew Watts on internet then we met John DeBronzo to finalize thecar purchase. John was professional, courteous, and knowledgeable in dealing with us. Bob in financewas great in giving us our options in financing and other dealer services such as warranties and road hazard.The price of our new vehicle was the best of any other dealer and our trade in value of our old car was betterthan others.The transaction was very fast as we received our new Pilot the same day within 2 hours of arriving. We would highly recommend Boch Honda.

jpierce12

Aug 22, 2011

I was pleasantly surprised at how smooth the process was. Amine Abad was friendly, knowledgable and answered all our questions. Marlon in finance was nice and very funny. I am more than pleased with the overall experience and especially my new car!

rpbach63

Aug 22, 2011

Easily the most hassle free car buying experience I've ever had. Walked in. Met sales consultant,Chris Gaudreau, and told him I was interested in a 2011 Honda Accord Lease and had a budget in mind. Test drove it and Chris explained the features without being pushy or aggressive. We then met with his manager Paul Costine and banged out a deal subject to me getting finance approval. Sat down with Bob Signori,in Finance, who explained my options and said he'd advocate for the best terms available. He did and I picked up the car 2 days later and have been very happy with my new Boch Honda. If you are looking to buy a Honda. I say " Go on down " to Boch Honda and ask for Chris Gaudreau.

iantunes

Aug 21, 2011

I have given my ratings a 5 because right from the walkin they were friendly and helpful. They know what they are talking about and they help you find what best fits your needs and budget. They work quick to get you going and make your visit count.

wilnems

Aug 21, 2011

We got a great deal on our new Honda CRV. Dan offered us a great package. Chris answered all of our questions and kept the process moving quickly and efficently and Marlon closed the deal to our satisfaction. We couldn't be more happier. The team was great. Thank you

macrosby52

Aug 20, 2011

Terrific experience - made it as easy as possible. I purchased on a weekday, so that may have helped. Boch Honda's large inventory was definitely a plus -- got exactly the car I wanted. Chris was super helpful.

sueyd39

Aug 19, 2011

Not only did Tom handle all the paperwork for me, he went out of his way to meet my husband for a signature. Made sure the car was Registered and had the inspection sticker ready before I even went there. Then he helped me move my stuff to my new car from my old in the pouring rain. I work in an insurance agency and have to work with many dealers in my work area (Cambridge) I got a great deal in Norwood and they were on top of everything. I hear lots of nightmare stories from my customer but I didn't have anything but good from Boch. No shady dealings, no answers just to make me happy. Straight talk. The negotiations were done through email with Anthony Simeone and the numbers were exactly what he quoted me. Not the same with a Nissan dealer just the day before.

Rwhelan

Aug 17, 2011

My wife and I had previously leased a Honda Pilot from Boch, and as our lease was coming due decided to test drive the 2012 Pilot this past Sunday (with all 3 young boys in tow). We were met at the door by Jose Mendes, who in a very friendly and helpful manner listened to our objectives and concerns, and then went to work on several solutions. Within an hour we had agreed to a new Pliot lease, for approximately the same monthly payment as our older model, with the only money out of pocket being the first paayment plus incidentals. Finance Manager Hayden Ali, working with Boch Advisor Tom Grover, quickly arranged for acceptable financial terms. My wife then drove home that afternoon with a new Pilot, for 2008 dollars. I had such a good experience working with Jose and his Team that we spent the next 1.5 hours working on trading my 2003 Pilot in for the 2010 Honda CrossTour. I too drove home in a new car. As a sales prfessional and father of 3, I would strongly recommend Boch Honda to any of my friends, family and clients.Bob Whelan Needham MA

pathy

Aug 17, 2011

I cannot say enough great things bout both Sean and Patty's diligence, follow up, communication and outstanding attitude. They took a potential problem that escalated after opening up the car and dealt with it in a highly professional manor. I was pressed for time leaving on vacation the next day after service and they prioritized for me and also provided me with a rental for business meetings I had that day. I currently manage a company with over 300 employees and truley appreciate and understand the value of customer service. I would recommend these two employee's and the entire service team that worked on my vehicle to anyone!!

michael.t.parks

Aug 15, 2011

My sales person Chris was very knowledgeable about the cars, their features, how to use them, etc. He allowed me to test drive where and how I wanted. He was very friendly and always offered me a refreshment. He explained the financing options very well. I gave the price an "ok" even though I am now satisfied with the final price. I made an offer which was rejected by the salesman's boss (Don't know his name). They had no counter offer and told me to come up to a more "reasonable" offer or look at a different car. I did not intend on negotiating with myself, so I stood up to leave. At that point the salesman's boss took my offer "upstairs" and came back accepting it. I guess it wasn't so unreasonable after all. I am sure this isn't much different than most dealerships - In my opinion, you shouldn't have to walk out to have an acceptable offer accepted. And one other annoying thing.. they have a $300 non-negotiable "documentation fee"... They were upfront about it and explained it prior to negotiations. Overall - my experience was great, just a few issues around the price. Chris was terrific!

DCapraro

Aug 15, 2011

We went to Boch Honda in search of a minivan for our family of five. Mike was enthusiastic, helpful and patient as we made our way through the process. He was very informative about all the super features of the Odyssey. Great safety features, interior comfort and flexibility, and lots and lots of really neat functions!Mike went above and beyond to make us comfortable and informed as we made our selection and purchase.We would definitely recommend Boch Honda and Mike McShane to anyone looking for a Honda.

Debb0107

Aug 15, 2011