Used Cars for Sale at Boggus Ford Harlingen in Harlingen, TX

CRTZOR00

Oct 18, 2016

One day when I was looking to trade my 05 F150, I was approached by a salesman by the name of Jeanno (Looked up his name on their website). I talked to him about some incentives that other dealerships were offering and asked if they were offered by Boggus. He said yes. When I told him the deal I had looked at a previous dealership, he looked at me and said, "I can $6000 off. You ask for 9 or $10,000 off, I say good day to you!" and brushed his hand as to tell me to leave.He did try to continue talking to me but I left as to avoid an assault charge. Well, I returned because I mistakenly believed it was a good dealership and bought a used 2011 F150 from another salesman (Chris- Good experience). Also, it was the closest FORD dealership to me and I was set on a FORD truck.It doesn't end there. I later traded the 2011 I bought at Boggus to another Ford dealership in another city. I had purchased a FORD ESP extended warranty on the 2011 F150 I traded in and still had plenty of it left. When I went to retrieve my money for the left over warranty(you can do that), I found out that Boggus Ford had signed over my warranty to the person who had bought my traded vehicle without my consent. They weren't even involved in my new deal but I was still dealing with them?? During what felt like an interrogation, they presented to me, a 4x6 yellow crumbled up paper written in pen that stated I had transferred over the warranty to the new owner. It had a signature that looked like mine but I had never seen that piece of paper before that time. When I asked how informal the paper was, I was told that as long as it had my signature on it, the warranty could be transferred after a small fee. After a bunch of run around, attitude, and calling Ford ESP directly and speaking to a manger by the name of Rudy who told me to call him directly if I had any issues, I eventually retrieved my money. Totally unacceptable. I WILL NEVER BUY ANOTHER PRODUCT FROM BOGGUS FORD AGAIN.

sweet8loi

Dec 12, 2015

Saw a vehicle online priced $7,998 called to see of it was there sure enough it was scheduled a test drive. So now my husband goes into finance office and they slap him with $1,500 down with a $374 monthly payment for 54 months. That's over 100% Apr! What on earth! Husband calls me I tell him to let them know we do not want any warranties or added protection they then go on and tell him he cannot leave lot without all the added bull. I did a lot of research online and warranties are not to be forced upon or a necessary for final sale it is up to customer if they want it. I'm so upset that they would try and scam us like that and I can't believe that for a vehicle that was just under $8000 after 4 1/2 years they would've weasled us over $20,000! That's a brand new car not old preowned. I will not recommend this dealership to anyone.

Artcan1971

Aug 6, 2015

Think twice before buying extra warranty For your vehicle they charge you for it And when your car needs repair. They say the warranty doesn't cover the problem.

yolanda

Apr 15, 2015

Had been having trouble taking my ford explorer in for service. Today I finally was able to take in my car and was happily surprise at Fernando the technician was friendly and efficient .

W R Rich

Aug 28, 2007

Boy do I wish I had visited this site before taking my car in for routine preventative maintenance. My 63 year old sister was leaving for a trip out of state, and the 50,000 mile checkup was due. I took the 2001 Taurus SEL in to Boggus Ford, Harlingen. I was escorted to the jiffy lube station and explained to the 2 men there that I wanted the car checked out as I did not want my sister to have any trouble. I also asked about flushing the transmission. I was told it should be done every 30,000 miles. I authorized the maintenance BIG MISTAKE.Not only did these 2 mechanics not notice the check engine light was on. They blew out all the seals in the transmission. The transmission was not leaking when I took it in, but when I took it out it was leaking. Unfortunately this was not noticed. My sister made it to just north of Dallas and the car quit, the transmission was out. The replacement cost at a local Ford dealer was $3238.38. Ford motor company has agreed to pay a third, Boggus has agreed to pay a third and they want me to pay a third for sloppy work they did. I want all my money back. This morning I received a phone call from Bracie Wilson the service manager with a deadline to accept their offer or shove it up my ass. I wonder how they are going to like seeing pickets outside their dealership when the winter texans are back.

frustrated

Feb 12, 2004

Bought a car, new, having problems with it. 4x in 1and 1/2 months<br>Getting it repaired, inconvinienced and no assistance with the inconvinience. Not the same problem, so nothing can be done as per people at Boggus Ford Harlingen. Meanwhile, I'm left with no car at work, cant take a lunch. Once I get a rental to take me home, it's late in the day and my schedule for other appt's are thrown off. Now, it seems service can not find my car in service dept. For this kind of trouble, I could have just stayed with my old car of 10 years and I wouldn't be paying as much monthly for car or insurance. <br>Very fustrated and upset.