Used Cars for Sale at Bradley Chevrolet in Lake Havasu City, AZ

AndiMayerle

Sep 16, 2016

It was an overall amazing experience. Everyone so so nice and friendly. Our salesperson was outstanding. He was honest and worked with us the best ue can. The envirnment is so outgoing and it's east to feel comfortable there. They were all so patient and kind. My next vehicle I am deffinently coming back here.

Sarah King

Sep 11, 2015

Took my Silverado into Bradley Chevrolet. They were busy on the service drive but quick to greet me. I noticed all of the customers seemed happy and the advisors were all smiling. It seemed as though they take time to make sure your happy. Katie was my advisor and she was awesome. I went in for my maintenance and it was done quickly. I was very impressed from start to finish and look forward to my next visit. I would definitely recommend this service center.

KeithB

Apr 21, 2015

My experience with Bradly Chevrolet in Lake Havasu City, AZ, servicing my new 2015 Chevy Colorado truck and my response to their survey. BEWARE!! This is one the worst experiences ever in dealing with a vehicle service department. Both visits had problems. 1st visit, even though I emailed all the details, it was not communicated to service department. 2nd visit, I wait 3 hours to learn they tear apart the wrong door to fix a non-existent problem. The rear access door on driver side had the problem and still does. Your dealership tears apart the driver side door, (WRONG DOOR). So, basically I made a trip, waited for 3 hours for nothing. Not to mention having my new truck door assembly torn apart. I will be posting my experience all over social media. There is no excuse for these types of mistakes to happen twice in a row. Your service department employee (Diane Andtrade) on the 1st visit said, she would go back and review my original email. If she had done that, the REAR ACCESS door would of been repaired, NOT a perfectly working door. And we are just talking about rather minor issues an oil change and a door adjustment (so the open door indicator would not be on display). All they had to do was check the doors and look at the display on the dashboard before tearing the truck apart. So glad, I did not buy my truck from your dealership as I will not be back again. For what it is worth, I got an apology and a response that they are human and make mistakes. There is definitely a flaw in the process if your dealership is making these types of mistakes. At least you weren't removing my perfectly functioning kidney.

KeithB

Apr 20, 2015

My experience with Bradly Chevrolet in Lake Havasu City, AZ, servicing my new 2015 Chevy Colorado truck and my response to their survey. BEWARE!! This is one the worst experiences ever in dealing with a vehicle service department. Both visits had problems. 1st visit, even though I emailed all the details, it was not communicated to service department. 2nd visit, I wait 3 hours to learn they tear apart the wrong door to fix a non-existent problem. The rear access door on driver side had the problem and still does. Your dealership tears apart the driver side door, (WRONG DOOR). So, basically I made a trip, waited for 3 hours for nothing. Not to mention having my new truck door assembly torn apart. I will be posting my experience all over social media. There is no excuse for these types of mistakes to happen twice in a row. Your service department employee (Diane Andtrade) on the 1st visit said, she would go back and review my original email. If she had done that, the REAR ACCESS door would of been repaired, NOT a perfectly working door. And we are just talking about rather minor issues an oil change and a door adjustment (so the open door indicator would not be on display). All they had to do was check the doors and look at the display on the dashboard before tearing the truck apart. So glad, I did not buy my truck from your dealership as I will not be back again. For what it is worth, I got an apology and a response that they are human and make mistakes. There is definitely a flaw in the process if your dealership is making these types of mistakes. At least you weren't removing my perfectly functioning kidney.

uslawmn

Oct 7, 2013

On June 25, 2013 I purchased a 2005 Chevrolet Corvette from Bradley Chevrolet in Lake Havasu City, AZ. I expressed my concern to the salesperson about the Corvette being completely electronic, no key back up for anything as far as unlocking doors, and starting the car if electronic components failed. I was assured all was great with the electronics in the Corvette and I shouldnt worry. On July 2, 2013, I was stranded at work when the Corvette would not start. I contacted Bradley Chevrolet the next morning on what to do. It was only at that time was I told about the alternate way of starting the car through inserting the fob into a slot located in the glove box. The car started, and I cleared up the issue with the failed fob, but only after having to leave the car overnight and finding a ride home, then back to work. On July 11, 2013, I was AGAIN STRANDED, when the Corvette wouldnt start. This time, it was NOT an easy fob issue to correct and get me on my way. I had to have the Corvette towed from the parking garage the next morning and to my local dealer in Henderson, NV for repair. After two days of technicians trying to diagnose the problem, it was finally repaired and returned to me two more days later. Four days without transportation and I was NOT told I had a rental car available to me through the warranty! While the Corvette was in the shop, the warranty had still not been activated or made available to look up by the dealership in order to determine who was going to pay for the repairs. Paul Roesti at Bradley Chevrolet was contact by service writer from Henderson Chevrolet regarding the issue. Pauls reply to Henderson Chevrolet was to go ahead and make repairs; the bill would be covered by warranty or by him through his dealership. The repair was authorized.I expressed my dissatisfaction and loss of confidence with the corvette to Paul Roesti this electronic failure is exactly what I was afraid of when I purchased it, but I caved in to the sales pitch. I expressed my intentions to unwind the loan, and have Bradley Chevrolet take the car back. Paul Roesti went through great lengths to talk me into keeping the car, that this failure was rare and that the Corvette was a great car, no problems, give it a second chance, etc A few weeks after repairs had been completed on the corvette, I went back to Henderson Chevrolet to inquire about another electronic issue showing symptoms on the car. I was met with an angry service writer who advised me that neither he, nor Henderson Chevrolet wanted to see me or my Corvette again. He went into detail about how the warranty did NOT meet their terms of payment and that Paul did not come through with payment as promised either, so essentially Henderson Chevrolet was stiffed on the repair bill. (over $1,000.00)I contacted Paul Roesti in regards to the delinquent warranty. I was told a new warranty would be worked up with better terms for repair facilities, and one that has just as good a coverage as the current one. While this warranty was being drawn up and activated, the Corvette left me STRANDED AGAIN on Sept.18,2012. Car would not start. All the tricks I was told about, and changing fobs did NOT work. Car was dead.I AGAIN, had to have the corvette towed to a repair facility (at my expense) and go for days without transportation. Two days after the Corvette sat at the repair facility; I was finally advised of the cause of failure and further advised that the warranty conveniently did NOT cover that part I was stuck with a $880.00 repair bill due to Paul Roesti setting me up with a poor warranty with inadequate coverage. After being stranded 3 times over electronic failures on the Corvette, I had enough. I was no longer confident in the car, I lost trust in the warranty, and no longer wanted the car. I contacted Paul Roesti about bringing the corvette back to him to trade out for a different vehicle. He told me that wouldnt be a problem, that he would gladly take the car back, and put me in something else. I told him that I was not interested in another Chevrolet product and asked if he had any connection to Bradley Ford ( it seemed to me both dealerships were owned by the same entity) Paul stated to me that he DID in fact have influence at Bradley Ford and he could help me out with something from there. Paul passed me off to one of the salesman who contacted me regarding putting a deal together for a different vehicle. I discussed a few options I would consider with Salesman Brad Atwood. Brad stated he would get back with me on numbers on a different vehicle. After NOT hearing back from Brad for a couple days, I contacted him. Brad Atwood apparently had a change of heart and said no deal could be made, and that Paul had NO affiliation or influence with Bradley Ford, therefore, NOTHING will be done regarding trading in the Corvette. This entire situation is due to poor business practice if not downright deceptive business practice on the part of Paul Roesti and Bradley Chevrolet. I feel Bradley Chevrolet owes me compensation for the financial burden and inconvenience placed on me as a result of a poor vehicle transaction, and empty promises.

BC from LV

Jul 9, 2013

dealership sold me a lemon of a corvette. gave me the old "driven by an elderly man just on weekends" routine. multi-million point inspection: everything is fine they said. "new tires" put on... found out the tires aren't rated for the corvette. added $$ on cheap dealer add ons like warranty and "gap insurance". key fob and car battery died on me 3 days after purchase leaving me stranded as the whole car is electronic. gear grinding noise coming from rear end. called sales manager about gripes... dealership didn't remember who I was or even selling the car. I will buy somewhere else.

Mary M

Jul 18, 2012

My Experience with Bradley Chevrolet was great. I decided to sell my car and look for a truck because my son took up Dirt Bike Racing again and he was renting a truck every week-end. Well I had him go on line to search for a truck because he has more knowledge than me when it comes to truck buying, well low and behold he came across your, now mine, 2012 Chevy Colorado, it is beautiful. So being I live in Las Vegas, and really dreaded going to a dealership, I called Mike Simpson, told him what I wanted and needed financing, gave Mike Simpson my information, he called me back within about, 20 minutes, we did the deal and he asked when I wanted it delivered, I said the next day around 12 noon, they delivered it at 11 AM, I did the paperwork and it was done. This was the best car buying experience ever, and I am 62 yrs of age and have owned many cars. Mike was great and so was Bradley Chevrolet. Thank you from very satisfied customers. I will be back. Sincerely, Mary Shea

Ryan_

Jul 6, 2012

Purchased a used car from out of state (California). Mike was very easy to work with and thoroughly provided me the information I requested

Bonds

Jun 16, 2012

I was looking for a used truck and found it at Bradley Chevrolet. with the help of Mike Simpson a fair deal was made. I traveled 205 miles to purchase the vehicle and was not disapointed one bit about the condition of the vehicle. Mike was a big help and got me a better APR % then I had already, Thanks again Mike. I will enjoy my new vehicle.

Philip

Jun 10, 2012

I was looking for a used truck and found it at Bradley Chevrolet. That was the hard part, with the help of Mike Simpson and his manager a deal was made in minutes. They gave me what i asked for in the price of the vehicle and made the process bearable. This is saying alot since i traveled 400 miles to purchase the vehicle and was not disapointed one bit about the condition of the vehicle. Mike and the guys accomidated me in loading a motorcycle into the back of the truck for the return trip home. Everyone at the dealership was very polite and friendly which makes one feel very good when making s big investment. Thanks to all the folks at Bradley for their great service. I will enjoy a great vehicle and remember the experince of buying that vehicle when it's time to make that next purchase.