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Used Cars for Sale at Brigham-Gill Chrysler Jeep Dodge Ram in Natick, MA

629 miles away from you!

Brigham-Gill Chrysler Jeep Dodge Ram of Natick offers you the opportunity to find used cars by Brigham-Gill Chrysler Jeep Dodge Ram. Brigham-Gill Chrysler Jeep Dodge Ram is a trusted dealership serving clients throughout Natick, in search of certified used cars. Also, Brigham-Gill Chrysler Jeep Dodge Ram is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Brigham-Gill Chrysler Jeep Dodge Ram to get the affordable car that is right for you.

Location: 817 Worcester St, Natick, MA 01760

Phone: (774) 231-0250

4.5 Google 697 reviews

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great price
$28,386
$3,343 below
$837/mo est. ?
74,730 km
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Brigham-Gill Chrysler Jeep Dodge Ram

Authorized EpicVIN dealer

4.5 Google 697 reviews

01760, Natick MA

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good price
$30,900
$829 below
$911/mo est. ?
67,951 km 3.6L
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Brigham-Gill Chrysler Jeep Dodge Ram

Authorized EpicVIN dealer

4.5 Google 697 reviews

01760, Natick MA

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fair price
$19,232
$182 above
$567/mo est. ?
44,696 km

Brigham-Gill Chrysler Jeep Dodge Ram

Authorized EpicVIN dealer

4.5 Google 697 reviews

01760, Natick MA

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high price
$23,880
$2,192 above
$704/mo est. ?
32,348 km

Brigham-Gill Chrysler Jeep Dodge Ram

Authorized EpicVIN dealer

4.5 Google 697 reviews

01760, Natick MA

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high price
$40,000
$2,958 above
$1,180/mo est. ?
35,819 km

Brigham-Gill Chrysler Jeep Dodge Ram

Authorized EpicVIN dealer

4.5 Google 697 reviews

01760, Natick MA

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What’s more, Brigham-Gill Chrysler Jeep Dodge Ram of Natick has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Brigham-Gill Chrysler Jeep Dodge Ram. Check out the listings today to find the right car for yourself. Brigham-Gill Chrysler Jeep Dodge Ram is definitely the best place to buy used cars online.

4.8
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Based on 592 Reviews

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pasa dena

Oct 29, 2021

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Today the service was good and the technician was nice, took about an hour to do oil change and tire rotation. Just be aware of the the service that they push on you to increase their bottom line. Don't agree to anything before you search it online and check your owner's manual.

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Chris Smart

Sep 14, 2020

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Great

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Albie Kellett

Nov 29, 2021

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Went in to trade my wrangler for a 2022 gladiator. Process of pricing out the gladiator to my specs was fine, but then when they appraised my wrangler for a trade-in value they offered me way less than what I knew the vehicle was worth because the wrangler new was $35k.The way the market is currently you can get more than what you paid for the vehicle if it is still in good condition and has low miles. I ended up going to McGovern in Newton. They offered a lot more for my trade and took $1,000 off MSRP, which in this area is unheard of. Most dealers are marking vehicles up to above MSRP.

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R Hu

Nov 11, 2021

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trash place, spent 159 for diagnostic, told me to replace ABS module which charges $1150, and estimate brake replacement with $500 one axial. I told them I have to get my car back by Saturday but when it's time there's no work done to my car at all and I have to waste the diagnostic fee for nothing. Got brake replaced somewhere else with $600 both axial. And another dodge dealer fixed the ABS problem in $400 cuz the sensor is broken not the ABS module, so I spent 159 for nothing and a false info? Don't waste money here

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Lawrence Krakauer

Nov 13, 2021

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We have used their body shop in the past to repair damage. We now have taken a car to them in a second incident based on our good experience the 1st time.

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AHMAD DAHER

Nov 18, 2016

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Joe has been a great help and exhibited a great customer service

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SL

Nov 11, 2016

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This is the fifth car me and my family get with Brigham Gill and I couldn't be happier. All of us are transitioning to Jeep because of their awesome prices and awesome cars! I couldn't be happier with the service and professionalism I received.

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Mike

Nov 8, 2016

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Bought a brand new Ram 2500. Jamaal made the whole process painless.

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Dean

Nov 5, 2016

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I just leased another Dodge ram pickup from Brigham Gill. This is the 4th vehicle I have purchased or leased from them. Scott Cavicchi my salesman was fantastic. He was so attentive to what I wanted in a vehicle. He made sure that I was totally happy with the vehicle I chose. The process was so easy and quick I was in ands out in no time. My experience with the service department has always been a positive experience. This is the best dealership I have ever dealt with.

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Tim

Nov 2, 2016

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Great experience. Came by here after walkin out of a different dealership feeling angry and frustrated. Brigham gill was completely opposite. No hassle, no pressure. Nick had me driving off in a great car in just a few minutes.

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krisMS

Nov 1, 2016

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I recently leased a 2016 Jeep Renegade from Brigham-Gill. I worked with Jim and he was great. The sales experience was very smooth. I felt like I was given the information that I needed and never pressured. The team was very communicative and responsive. Jim took the time to walk through all of the features of my car in detail and help me get everything set up before driving off the lot. This may have been the best and smoothest dealer experience I've ever had.

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Coolgal

Oct 31, 2016

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Scott and everyone else was extremely helpful and matched all of our needs! Process was easy and amooth and very fair!

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Rob S.

Oct 31, 2016

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I want to share my pleasant experience dealing with Brigham Gill. I worked with Tyler Cabral and he was very professional, knowledgeable and easy to work with. Purchasing a vehicle from these guys was very easy and straight forward, I didn't get the run around and Tyler came thru on his word on everything he said on the phone prior coming in. These guys know how to do honest business the right way and they have earned future business on my end. Thank you for all your help. - Robert

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Dick & Lisa S.

Oct 27, 2016

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We ordered a new wrangler for our daughter, our salesman Jamaal was very accommodating and made the process very easy! It came in when he said it would and expedited the pick up process. Would highly recommend Brigham Gill and our salesman Jamaal!

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Slipstream

Oct 16, 2016

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I'm a knowledgable buyer and one who's spend his career in a high-service industry, so I have a fairly high, but fair standard. My experience with Scott and team at B-G was excellent. Scott was knowledgable and respectful of my time. He helped me evaluate choices and find the car I was looking for. I got a fair deal from my trade and a good deal on a new Grand Cherokee.

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Laura M

Oct 14, 2016

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I would definitely recommend Brigham Gill to friends/family. I bought a Jeep renegade yesterday. I hate buying cars because I've always had sales people who were super pushy. There was never any pressure. My salesman spent quite a while with me going over numbers and the best options for me. The next time I need a car I would ask for him to help me again. Jamaal did a fantastic job. Below is his name and contact info:Jamaal GuillaumeSales & Leasing Consultant(508)652-6614

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Benjamin

Oct 8, 2016

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Recently purchased a used Jeep Grand Cherokee from Brigham Gill and my experience was great. There was not a heavy sales feel, very upfront and honest. My sales consultant Jaamal was great. He answered all my questions and took care of all my requests as well as insurance, registration etc. I will definitely look to Brigham Gill when I am ready to purchase my next Jeep.

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DP

Oct 4, 2016

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Sales person Nick Pesiridis helped me find the car I wanted. Really nice guy. Honest, genuinely friendly, and not pushy. Went out of his way to accommodate me and find me the truck I was looking for. Honestly the best experience I've had buying a car and I've been driving for 30 years!

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keri f

Oct 4, 2016

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I had an overall great experience. I worked with Stewart Powell who was unbelievably helpful. He was friendly, and energetic and was very knowledgeable about the car I was purchasing. Stewart was understanding of my situation as well and did everything he could to make it a positive experience for everyone.

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Jon

Oct 1, 2016

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I recently purchased a new Grand Cherokee from the most professional sales person I have ever bought a car from. Brian Colpak was my sales person and he made me feel so comfortable and confident in my purchase, it was so refreshing... it is nice to know there are people out there in the car industry who can be honest and courteous and make you have an amazing experience rather than a horrendous one !!I would highly recommend buying a jeep from Brigham Gill and please make sure you ask for Brian, he was absolutely the most professional saleman I have ever worked with !!Jon

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Hector

Sep 29, 2016

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I just wanted to take a minute & say thank you to Tyler Cabral for assisting me on getting my new Jeep Grand Cherokee. My only mistake was not getting a car like this one 10 years ago. Thanks again HI

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Eric M

Sep 28, 2016

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Found a great deal on an Unlimited Wrangler we had our eyes on. Jamaal was very knowledgeable and super helpful - especially for a Sunday where they were short staffed. He was literally running from car to car, and yet he never left us waiting. The whole experience for us was great, would certainly recommend!

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JasonBoston

Sep 27, 2016

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Our salesman Nick Pesiridis made this a great experience from the moment we met him through the end of the process. He was very open, honest and easy to deal with, kept his word and no high pressure sales. It was great because of Nick - we highly recommend him.

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Dave and Virginia Gouin

Sep 26, 2016

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We recently purchased a 2016 Jeep Renegade from Brigham-Gill. Over the last two years, Brigham-Gill has serviced our vehicles and we have received only the best care and service! Our recent experience in purchasing was no different! We take our hats off to Jamaal Guillaume for his professionalism and world class understanding and support of our desires and requirements. Clearly Jamaal is in the top of his class and we are grateful for one of the best purchasing experience of our lives.....and this says alot, as we have purchased vehicles all over the world! Thank you Brigham-Gill and Thank you Jamaal Guillaume! Many blessings and bests!

AK

Alex Klein

Sep 20, 2016

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5 stars all around! Jim helped us find a great car and it was quick and easy.

BR

Bob R.

Sep 14, 2016

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I went in knowing what to buy and the experience was quick and easy to complete the deal.

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Anna

Sep 12, 2016

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I am a car person. I love to drive. I love to be comfortable in my cars, I love to feel energized by driving fast cars, and am a huge lease fan as it keeps me in new models every few years. The only part of the car experience that I don't love is that of buying them. Generally, dealerships are unpleasant places to be; I often feel rushed, or pressured - and then hugely annoyed because I do my research and hate informing dealers ABOUT the vehicles that they sell...The experience that I had at Brigham-Gill and with Scott Cavicchi was unlike any that I have had in the past. I walked in with the intention of trying out the new Jeep Grand Cherokee, Summit edition, after having spent weeks in Audi, Lexus, Jag, and Mercedes dealerships, and walked out with a fantastic lease! Not only did I get the car that I wanted, but Scott worked with me to make the experience fast, easy, and totally pleasant.I am a Brigham-Gill loyalist for life!

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Stephen O

Sep 7, 2016

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I had a positive buying experience at B/G due largely in part to my salesman Stewart who bent over backwards to make sure all my concerns were met. I ended up with a great deal on a used vehicle with no pressure or buy today for the best deal tactics.

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JeepFan

Aug 29, 2016

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I bought a Jeep Wrangler here. Great buying experience. Everyone I encountered was professional and pleasant, and I thoroughly enjoyed working my sales professional, Keith. I would highly recommend purchasing from Brigham Gill.

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Tim

Aug 27, 2016

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I want to share my pleasant experience at Brigham Gill. Tyler Cabral was very helpful and friendly. Would definitely purchase another vehicle from Brigham Gill.Thank you!!!Tim

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Stephen Daniel

Aug 24, 2016

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The sales professional, Scott Cavicchi was wonderful! He answered all of my questions and and always called me back in a timely manner. It was a pleasure to meet and to purchase my car through Scott!

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Savvas

Aug 23, 2016

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Nick Pesiridis was our salesman and he was amazing his knowledge on the jeep was great

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Koryn Zammuto

Aug 23, 2016

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Nick was great! Got a great car and great customer service. Very happy with my experience

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Bill C

Aug 12, 2016

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I had a great buying experience at Brigham-Gill, from the salesman, Jamaal, to the terrific deal I got there.

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Bryan

Aug 10, 2016

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Hands down, best vehicle purchase experience I've ever had. Stewart, Ken, and business manager Lee were all very professional, extremely easy to deal with, and went the extra mile. While I never bring my vehicles to the dealers for servicing, the car buying experience was so positive I plan to change that. Thank you!

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Steve O.

Aug 2, 2016

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Found a 2015 Jeep Grand Cherokee altitude on cars.com. Emailed the dealership to say I'm interested and serious about buying. They confirmed the car was available and I set up a test drive for the next day. They called me to confirm and headed an hour away to check out the jeep. When I got there they informed me the jeep was sold 6 days ago, but they have plenty of other used jeeps to look at. I drove an hour to come look at a specific jeep in my price range and they wanted to show me another one 15,000$ more expensive...waste of my time

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Peter

Aug 2, 2016

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I just wanted to express that this is the first time I have ever had a fantastic experience buying a car. I recently bought a new Grand Cherokee from your sales person Brian Colpak, He was respectful, professional and extremely knowledgeable !!As someone who has been in sales their whole I was inspired by how well he represented your Brand... he is truly an asset to your dealership !! I will recommend all of my family and friends to Brigham Gill and Brian !!Sincerely,Peter

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Jess

Aug 1, 2016

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Great experience I was between 2 different Jeep models, and the salesman Ricky went through the all the different options and help me pick out the Jeep that is perfect for me. If you are looking for a Jeep, see Ricky at Brigham Gill, youll find the right Jeep and the pricing is very fair.

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WonderWoman

Jul 29, 2016

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Although, I knew what I wanted right away, I still had a great experience. I was greater and helped right away when I walked through the door. My thoughts and feelings were heard and were taken into consideration when it came time to talk about what I wanted in my jeep. I have only had my jeep for a few days, but I am loving it! Thank you Brigham-Gill for everything!! If you need a car, SUV, truck, or whatever it is you are looking for, please so see Brigham-Gill.

LJ

L Jeep Compass

Jul 28, 2016

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I'm very pleased to say I had a fantastic experience purchasing my brand new Jeep Compass at Brigham Gill. My sales person was Tyler Cabral and he was probably one of the most friendly professional individual I have ever dealt with. I have been purchasing vehicles for years and always dreaded it. Tyler answered all my millions of questions about the vehicle without making me feel I was wasting his time...he was very patient, friendly, honest and very straight forward and I appreciated that very much. Who ever knew purchasing a vehicle could be so easy. Thank you again Tyler and hopefully I'll be seeing you in the future when I'm in need of a new vehicle!!!- L

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Stephen C

Jul 26, 2016

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Nick from Brigham Gill was great to work with. This was the second car I purchased from him. He is a straight shooter and he makes car buying stress free.

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Brie

Jul 25, 2016

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I couldn't say enough about my experience at Brigham-Gill, from the moment I walked through the door to the moment I drove my new Jeep Cherokee off the lot. I bought my first car 7 years ago from salesman Jim Tarushka, so I knew when I was looking to buy a new car to go back to him for a great experience. He made the hassle of buying a car not so bad! He was patient with me while I made the tough decision of picking a car, making sure to answer all of my questions and communicating with me every step of the way. I couldnt have asked for him to give me a better car buying experience and I am so happy with my new Jeep. I would absolutely recommend the Brigham-Gill dealership to another person- and make sure to ask for Jim!

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AFP

Jul 7, 2016

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This is my third jeep with Brigham and based on the latest experience won't be my last. Out of the gates, Jamaal came with a fair offer that I happily accepted. Thanks again Jamaal!

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Sarah

Jul 1, 2016

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I could not be more pleased with my experience with Sales Consultant, Scott Cavicchi, and my entire experience at Brigham-Gill. This was my first car purchase and I was expecting a high pressure and intimidating experience. Scott was attentive, put me at ease, provided excellent information and gave me all the time I needed to consider my options. My finance and I felt as though we could ask Scott anything and that we were his top priority from the day we first stepped through the door, to the day I drove away my new Jeep Compass. We were so grateful for the patience with our questions and flexibility with our schedules, not to mention the great deal we got! So happy with my purchase and my experience with this dealership.

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Steve

Jun 30, 2016

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I had an excellent experience at this dealership. I work with Scott who was very nice and helpful. I would recommend them to anyone who asks.

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D123

Jun 28, 2016

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I have truly enjoyed working with Ricky and the Brigham-Gill team. My whole experience was nothing but the best. Highly recommend buying your next Jeep from here!

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Pat HC

Jun 28, 2016

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We found the car we wanted on Cars.com at Brigham and Gill. I sent an email expressing interest and received an immediate response. We were off to the races from there. I have never described car buying in a positive light - I can now. The team. Ricky in particular, was responsive and knowledgeable. No pushiness either. We got the car we wanted at the price we wanted and the process was seamless. We'll be going back!

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Bernie T

Jun 25, 2016

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We just traded in our old Jeep on a new Jeep Cherokee Lease at Brigham Gill. The experience was excellent. They gave me fair value for my trade, and a terrific deal on the new Jeep that I wanted. My salesperson, Nick, was very helpful and communicated all the way through the process. Very happy with my new vehicle. Will certainly be back at Brigham Gill when it is time for my next purchase or lease.

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Brian B.

Jun 24, 2016

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I went to many dealerships looking for the right vehicle and got the usually up sell and the sales people trying to get me to purchase a vehicle from them immediately. When I went to Brigham Gill and met with salesman, Jamaal Guillaume, there was no pressure or selling. I would highly recommend this dealership, if you don't want to be harassed via e-mail and phone like most other salespeople from other dealerships.

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Steve

Jun 23, 2016

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Having been associated with sales for 30 years I have to say that dealing with Tyler Cabral has been an all around great sales experience. Tyler is terrific at reading what the customer wants and works very hard to deliver. I don't like to waste time with certain aspects of the sales experience and I truly appreciate that Tyler can recognize my needs and always exceeds my expectations. Nice job.

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Samia

Jun 22, 2016

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My experience was great , salesman Jamaal Guillaume was very helpful . Professional and pleasant , he walked through the process to find The car I wanted . Ask for him !! I totally recommend Bringham-Gill dealership. I like to thank Muhammad L.Kaleem as well , great teamwork !

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MariaC

Jun 20, 2016

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Buying a car has to be one of the most daunting and exhausting endeavors out there. I started the process at 2 other dealerships and spent countless hours waiting, negotiating and questioning. I decided to email Brigham Gill to expedite the process, and expedite it did. I was fortunate enough to have Jamaal answer my emails, By the end of the day I had the car I wanted with all of the features I wanted at the price I wanted. Poor Jamaal had to keep reassuring me as I would continue to send him emails questioning. It was almost too easy, so I didn't believe it. There was one catch where they didn't have the color I wanted, just as I was willing to settle on another color, Jamaal emailed that he found my color! From start to finish this was by far the easiest and most pleasant car purchasing experience I have had to date. I am still wondering...what's the catch? But I drove away today with my beautiful new Jeep which Jamaal took the time to set up my phone and navigation. So I guess this is just a great example of superior customer service. Thank you Jamaal!

SG

Steve Grande

Jun 17, 2016

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I have been in many car dealerships over 40 years. I cringed every time I went to buy a car. Why? Poor customer service, high pressure, intimidation, etc.. on and on. Well, that all changed when I walked into Brigham-Gill. I was greeted by Stewart Powell with a friendly smile and a genuine helpful attitude. He asked me many questions about what my needs were and which Jeep would fit them. Went on a road test and went over all the bells and whistles. He walked me through everything and left nothing in question. He walked me through the process with no pressure which lead to my decision. I had a trade in and feel I got a good value. If you are thinking about buying a car, do yourself a favor and visit Brigham-Gill, ask for Stewart, you can't go wrong!

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Lindsey

Jun 16, 2016

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My mother and I were just browsing one Sunday and met Joe McLean. We talked about what I wanted...he didn't push to do anything that day and just gave me his card. I went to another dealer in Newton - to see what they had and the sales person there pushed and pushed and then proceeded to call, text and email the following day. I had already been emailing about price with Joe in Natick and had decided I would buy from Joe instead of this other guy. I went back the following week. Newton had told me the color scheme I wanted was only in 1% of cars so I'd have to settle on something else. When I showed up in Natick to start the process - Joe had the color scheme I wanted on the lot for me. He had remembered and brought the car over because he knew I was coming in. I was able to take the car - the one I wanted - that day! Great experience working with Joe and I LOVE my new car. He made it easy and not stressful at all. I didn't feel pushed in any sense. Thanks again!

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Vincent Walsh

Jun 14, 2016

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The salesman Joe McLean was very helpful in the purchase of the vehicle

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Italian78

Jun 4, 2016

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Brigham-Gill had the exact vehicle for the price that I was looking for. I pulled in with my old car and within less than two hours, I pulled out with my new Jeep Cherokee. I'm very happy with the customer service my sales agent, Nicolas provided me with. Nicolas was very professional and friendly.

BC

Brian C.

Jun 1, 2016

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I recently bought a 2016 Wrangler Willy's Edition from Bringham Gill. This was without a doubt the best auto buying experience I have ever had. Scott Cavicchi worked with me to find the exact vehicle, make and model I wanted. He was always immediately responsive and provided the highest level of customer service throughout the entire process. Scott Cavicchi and Bringham Gill are THE BEST! You cannot find a better dealer anywhere!

JH

Jon H

Jun 1, 2016

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Had not been to Brigham Gill since it was a Pontiac Dealership years ago... I walked in the door not expecting to buy a new car when I was pleasantly greeted by a salesman by the name of Brian Colpak !! We immediately had a rapport... He did not come across as a salesman.!! Brian went over leasing with me and made it very easy to understand. He broke down the numbers between leasing and financing and showed me why it would be in my best interest to lease... I was so impressed !! No one had ever done that for me before ... The next thing I knew I had just bought a new Wrangler Unlimited !! Bottom line, Brian Colpak is not your typical sales person, he is an absolute Professional !! Best car experience ever !! John H

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Stephen

May 31, 2016

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Recently I bought a new Ram. I went online and saw Brigham-Gill had a big inventory, so I went in and met with Nick. He was great to deal with and new the product and did not oversell me a vehicle I didnt need. I got the Ram I wanted and got great financing. See. Nick

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John, grand cherokee owner

May 25, 2016

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Recently bought a Grand Cherokee Limited, worked with Jamaal. He was great, no pressure, he has the right approach, makes you feel comfortable, made a great suggestion that made sense, he had a good sense of what I wanted and was looking for in a Jeep. This is the 5th new car I have bought since 2010, four different dealers, 3 different brands, and the buying experience with Jamaal was the best of the 5. Yes, I would recommend you ask for Jamaal.

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Jo

May 25, 2016

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Jamaal was awesome! From getting us a great deal to showing what all the bells and whistles do, he is top notch!

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depomedrol

May 17, 2016

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Overall just a great experience for car buying. I generally enjoy dealing with car salesman about as much as going to the dentist. My experience with Joe was different. I had been to about 5 other dealers prior to Bigham-Gill. When I arrived there I had a good idea of what I wanted to see from their online inventory. I took the test drives alone so I could really concentrate on the sound and feel of the Jeep. When I made my decision to buy from them, everything went fairly quickly. I ended up buying from them even though they are about an hour from my house. At pick up, the salesman spent close to an hour with me setting up and demonstrating all the features of the car. I would definitely purchase a Jeep from them again.

JG

Jeep Grand Cherokee

May 7, 2016

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Coming from someone who has had somewhat below average experiences when buying a new car, it was a breath of fresh air coming to Brigam Gill in Natick. Ricky was my direct contact and he made the process easy and painless all while still accommodating my needs. If you are looking for a new or pre-owned Jeep in the area I highly suggest visiting this dealership!

JC

Juan C Mendez

May 4, 2016

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If you are looking for a New or Used Vehicle this is the dealer you need to visit they bein Business for almost 60 years the personal is very friendly and very knowledgeable about the cars they sell specially my salesman Tyler Cabral he did answer all my questions regarding of the purchase of my new Jeep Wrangler.I won't hesitate to recommend my family and friends to go see Tyler at Brigham-Gill Jeep Chrysler Dodge Ram."what a great experience" Great Job Tyler for such of great car buying experience.I cannot thank you enough for you help and you great service

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Steve C

May 3, 2016

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Thank You Ricky Lan, worked with him throughout the sales process. Worked with me on pricing, and Jeep was prepared for pickup as discussed and intended. Didn't miss a detail! I am enjoying the ride!

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Sof-L

May 2, 2016

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I worked with Jamaal in hopes of getting out of my ford lease into a new Wrangler. Jamaal took his time and went over every feature of the wrangler I wanted. U fortunately ford makes it impossible to trade out of your lease unless it's to another ford (yuck). I had such a good experience with Jamaal that I will go there as soon as my lease is up. If you shopping for a Jeep see Jamaal at Brigham gill.

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kspenc

May 1, 2016

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By far the best buying experience I've ever had at a dealership. Jamaal took his time and showed me exactly what my options were. When the first car I chose turned out to be out of my budget he took his time to find another Jeep that did work for me. Would send my friends and family to see Jamaal if your looking for a new car

PM

Patrick Mooney

Apr 30, 2016

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Thank you very much. Best experience purching a vehicle Scott was nothing short of being great Brigham Gill great job

KH

Katlyn Huete

Apr 30, 2016

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I recently purchased at Jeep Wrangler at Brigham Gill. I walked in with my father looking to buy a new car. We fell in love with a Jeep Wrangler and we were greeted by Tyler Cabral , who was very patient and welcoming. He answered all of the questions we had and was never pushy, we felt very satisfied with all the services he provided us and felt comfortable purchasing the vehicle. For our next vehicle we will definitely be purchasing from Tyler and Brigham Gill again!!!

DR

Dan Roman

Apr 25, 2016

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The entire Brigham-Gill team is friendly and courteous. Ricky Lan, my leasing consultant, made the leasing process painless and easy. I hope to deal with him again at the end of my leasing.

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Keith

Apr 20, 2016

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Had a great experience purchasing a vehicle at Brigham Gill. Ali Faisal provided excellent customer service throughout the entire process. Agreed to purchase the vehicle on Sunday, sent Ali my insurance info at 2:00 on Monday, and he had the car inspected, registered and ready to go by 5:00. Couldn't believe how quick the process was. Their prices are more competitive than other local dealerships. If you're like me, and looking for a hassle free experience where there is not a ton of back and forth negotiating, this is the dealership for you. I would absolutely recommend this dealership.

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Jeff

Apr 16, 2016

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Very easy buying process with no tricks or games. Negotiated over the phone, went into the dealership and closed the deal. It was quick and easy.

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Allan

Apr 4, 2016

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If you want a hassle free car buying experience, go see Nick and he'll take care of you.

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Jordana

Apr 2, 2016

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Car buying makes me nauseous, every part of it! I'm happy to say I had a great experience purchasing a new family vehicle thanks to Stewart Powell at Brigham-Gill Chrysler Jeep Dodge Ram! We just bought a used jeep at a great price! Anyone in the market for a new vehicle, deff talk to this guy! He emailed me the entire step of negotiating and really fought for my offer! He wasn't able to get a lower cost but got me more on my trade which brought it down to the same price as my offer!

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Jeanne

Mar 31, 2016

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Keith was GREAT!!!! He was very attentive and professional. I didn't feel like he was pushy. The show room is very clean and comfortable. The waiting area is nice with complimentary coffee and water. Very good experience all around.

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Richard R from Natick

Mar 30, 2016

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I recently leased a new Patriot from Brigham-Gill . Tyler Cabral helped me find the right car pressure free. It was a great experience. I would recommend anyone in the market to visit Brigham-Gill. Than you!

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newjeepguy

Mar 30, 2016

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Jamaal made the buying process simple any easy. Was driving my jeep the very next day. If your looking fot a jeep see jamaal.

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Josh K

Mar 27, 2016

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Nick was a great representative throughout the process. He steered me in the right direction with my trade in and I found the right type of Jeep I was looking for!

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Troy

Mar 25, 2016

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I recently leased a Jeep with Brigham-Gill Chrysler Jeep Dodge Ram of Natick. I was a bit nervous about the whole process since it was my first time leasing a vehicle. The customer service was awesome and the sales rep I worked with Nick made sure to make this process a positive experience and was helpful every step of the way. Nick was very upfront and honest about everything and was always there to answer any questions I had in a timely and professional manner. I would highly recommend this dealership and look forward to doing business with them in the future.

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Arthur A.

Mar 23, 2016

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Nick Pesiridis went above and beyond to make sure I got the vehicle I wanted! I felt very comfortable through the whole process! I never felt rushed or pressured! Nick had an excellent knowledge of the inventory and at the same time an excellent understanding of my wants! I would definitely buy again at Brigham Gill and I would definitely recommend Nick to friends and family!!!

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Steph

Mar 22, 2016

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This is the third vehicle my family has purchased from this dealership. Our salesperson Nick Perisidis always makes us feel welcome and important.

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Sean fraser

Mar 21, 2016

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I went in knowing what I wanted so selling me a jeep wasn't needed. Nick showed me the jeep I was looking for. No pressure. Got a great deal. After trading in my van, I left several things behind. Nick took care of me by getting those things back to me.

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Vinny

Mar 18, 2016

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Great process from start to finish. Joe McLean made the experience carefree and enjoyable.

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Jenny W

Mar 7, 2016

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Ricky was extremely patient when I went to buy my first car. He answered every singly question thoroughly and was extremely helpful. I would recommend him to anyway!!

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Rich FSC

Feb 29, 2016

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I had a great experience with Brain Colpak and Mohammad, this is my third vehicle purchased at Bringham Gill with Brian and the transaction was awesome.

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Will H

Feb 29, 2016

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Spent the better part of a weekend looking at different versions of cars to purchase. After my first choice was purchased by someone else Keith helped me find another vehicle that suited my needs. He was patient and helped me look at several different options of vehicles, payments, whether to buy or lease, etc.

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DJH

Feb 29, 2016

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Very professional, helpful and attentive service. Would certainly recommend to friends and family. Keith was my salesman and the experience more enjoyable.

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Chris

Feb 28, 2016

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This is the concept we all want. The best price online was the price I paid. No fine print no gimmicks. Truly refreshing. Staff great no pressure. Their prices were the best I found. I planned on going to a few dealers but didn't need to. Highly recommended.

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Nora

Feb 27, 2016

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Ricky Lan was incredibly knowledge and thoughtful. Covered every detail from the moment I walked in and was extremely pleasant to work with.

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P Murphy

Feb 27, 2016

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I recently purchased a Jeep Wrangler at Brigham Gil, I worked with Tyler Cabral. My experience at this Dealership was excellent, very helpful, hassle-free and very friendly. Tyler answered all my questions and was very knowledgeable on the inventory. Besides just purchasing a new vehicle, I was sold on the whole dealership as well. Tyler showed me around and spoke to me about how their whole business works along with service as well and I have to say...I was very impressed. Not too many sales people care about selling the dealership just the vehicle and making their commission. Possibly one of the best Dealers I have ever worked with. Thank you Tyler and Brigham Gill!!!

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VivekSC

Feb 24, 2016

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I am very happy with my overall purchase here, I bought a Dodge charger here, and process was really smooth, from pricing negotiations till the delivery of the vehicle. I got the car with all kind of inspections done beforehand, without being asked.

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Carnut

Feb 23, 2016

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Great experience, no haggling, no hard sale on unneeded warranties, etc , honest dealer.

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Jen

Feb 22, 2016

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I recently bought a 2015 Jeep Grand Cherokee Overland at Brigham-Gill. My salesperson, Nick Pesiridis, was fantastic. He was very straight forward and knowledgeable about the vehicle. I am extremely happy with my new Jeep. It drives very smoothly and has lots of luxury features that I didn't have in my BMW X5. I went in on a Weds afternoon and was driving the car home on Thursday. When I picked the car up, Nick went through all the features with me to insure I understood how everything worked inside the vehicle. I couldn't be happier with my experience and would highly recommend Nick and the team at Brigham Gill.

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CPB6685

Feb 17, 2016

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My wife and I have purchased 2 Jeep Grand Cherokees from Brian and his sales team at Brigham Gill in the past year. We have had phenomenal experiences every time! I always refer my friends and family to these guys. Don't waste your time at other dealerships. Head straight to Brigham Gill. They will put you in the right vehicle for you and your family.

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carol

Feb 17, 2016

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This was an easy process with this dealership and Jamaal was great. I found the car i wanted online and he responded within minutes. The car was ready to test drive when I got there. I found the car , bought it and drive it home all within 3 days.

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Josh P

Feb 17, 2016

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I recently purchased a 2014 Grand Cherokee from Stewart Powell, he could not have been more helpful. Very knowledgable and not pushy once so ever. The dealership itself is very clean and well kept. Will be buying from here again!

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Durango Owner

Feb 16, 2016

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We worked with Stewart Powell and I can't say enough about his knowledge and professionalism. It was a great experience and I would recommend him without reservation!

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Josh P

Feb 15, 2016

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Incredibly considerate and professional staff. I was referred here by a friend and could not be happier. I will be purchasing my next jeep here for sure.

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Tbirdsleeve

Feb 10, 2016

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Great buying experience all around! Joe is the BEST--highly recommend!

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kristen

Feb 1, 2016

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I stopped in with my sixteen year old son who will be getting a car in the near future. We spoke with Brian Colpak who could not have been nicer. He took his time with my son and me and did not pressure us at all. Brian knew we would not be buying a car until my son got his license, yet he still took the time to guide us through the different options. I certainly could find a dealer closer to home, but because Brian was so kind and generous with his time I will definitely be coming back to purchase my son's vehicle here! Thanks again Brian!

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Tom M

Jan 31, 2016

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I was very frustrated with my car-buying experiences at other dealerships, and Nick P. made my shopping experience everything I was looking for: quick, easy, at my price point, and exactly the model I was looking for. I was even able to pick up 2 days after signing. I'm incredibly impressed with Brigham-Gill.

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Robert C.

Jan 30, 2016

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I recently purchased a brand new Jeep Grand Cherokee from Brigham-Gill, Our salesmen Tyler was very polite and knowledgeable. Tyler was very straight forward and gave me their best price upfront from the get go, I had shopped around a few other dealers and took me at least an hour of negotiating to get to the price that Brigham-Gill and Tyler gave me right off the bat. All I can say, Thank you for not wasting my time and looking forward to doing business with Tyler and BG in the future again! Rob

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Laura

Jan 28, 2016

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Friendly by not pushy. We didn't want to come back the next day to pick up the car, so several employees stayed late (on a Thursday!) so we could wrap up the details of the sale and drive the car home that same day. We found the employees to be honest, friendly, and helpful. Great experience!

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Charbojr

Jan 25, 2016

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I was interested in leasing a 2015 Jeep Grand Cherokee Laredo Altitude. Got an online offer from Nick Perisudis. Came in and test drove the car. Nick was busy, but great to work with. Nick was very upfront and transparent throughout our dealings. We were pressed for time and we were unable to come to a decision on the car. We did not purchase a Jeep through Brigham and Gill through no fault of theres. We ended up with an offer we could not refuse on a 2015 Limited. But if it wasn't for Nick and his time we may not have jumped off the Ford ship and onto the Jeep.

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HannahTymps

Jan 23, 2016

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I have to say, if you're looking for a good salesman at Brigham-gill Stewart is your man. He kept me updated via email through out the whole buying process and was so quick to respond! He was the only one who got back to me on anything and he always had an answer.

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StevenJ

Jan 20, 2016

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This dealership is amazing! Everyone is so helpful and very nice looking out for what the customer wants always. Scott the dealer i dealt with exceeded my expectations and was very very helpful and i left with a brand new car and a smile on my face. I will be doing buisness with him and brigham gill dealership for a long time to come and will reccomend him and the dealership to everyone. You will not be upset if you go to them for all your car needs. Painless and easy.

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Sue

Jan 6, 2016

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I would definately recommend Scott and have already given his information to two friends. It was so nice to find such a reliable salesman

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Jeep Girl

Jan 4, 2016

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I went to go purchase my brand new Jeep and needed to trade in my 2010 Limited. I called in and made an appointment before I came in. Scott was my sales advisor, and was nothing short of excellent. He was patient during the test drive, guided me well when choosing options for the vehicle. Although I really wanted white, he was very helpful in showing me that picking the black one in stock would save me more money and would be worth the price difference. Would highly recommend Scott and the dealership for your next car buying experience!!! Thank you!!

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Christine

Jan 4, 2016

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I recently leased a car from Brigham-Gill . Brian helped me find the right car pressure free. It was a great experience. I would recommend anyone who is looking for a car to visit Brigham- Gill ask for Brain.

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Jeeplover

Jan 2, 2016

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I would like to take a moment to explain how great Scott was. He was very personable and made the process very easy.

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Jack O'Callaghan Jr.

Jan 1, 2016

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This is my second Jeep From Brigham-Gill, Tyler was the sales guy and I had another excellent experience. I bought my first Jeep from Tyler in 2012 and he was great. I contact him again and we handled most of it over the phone. I came in after a few days and the new Jeep was ready to go and I was in and out with in an hour. I would highly recommend Tyler and Brigham-Gill to any one in the market looking for a very laid back experience with great pricing. Thank you!

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John

Jan 1, 2016

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I made an online inquiry about a vehicle and received a return phone call within 5 minutes. Ricky Lan was the sales associate, and he couldn't have been more helpful. There were no gimmicks or fine print. The published online price was honored, and after a 10 minute phone call, the deal was done and I took delivery two days later. Delivery process was professional and efficient. Post purchase communication has been great. All emails during and after delivery have been answered almost immediately. Most definitely would recommend this dealer.

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Jessica Sanborn

Dec 30, 2015

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Great buying experience!!! I spoke to a salesman (Rith Lan) on the phone before i went in. He made the buying process very easy, picked up my new Jeep the very next day. Highly Recommended !!!

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Puglover

Dec 28, 2015

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Very pleasant dealing with Nick Peseridis (Sales) and Alex Ciccolo (Business Manager). Purchased new 2016 Cherokee. No BS whatsoever, quick transaction time and did a delivery in less than 24 hours. Absolutely would recommend.

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Nancy

Dec 22, 2015

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Stewart was terrific. I was not planning to purchase a car that day. But ended up purchasing from him because he was so nice and professional

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Jim

Dec 22, 2015

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I have been servicing my Jeep Commander at Brigham Gill for several years with excellent results. Recently, I needed to replace my Ford. Rather than returning to my Ford dealer, I decided to purchase from Brigham Gill for the first time -- due to their superior Service Department. From my buying experience, I've learned that the Sales Department is equal to Service in all respects. This is primarily due to my salesman, Jim Tarushka. I found Jim to be very professional, customer oriented, knowledgeable about Jeep vehicles, patient, and friendly. When buying cars in the future, I will start with Brigham Gill and always ask for Jim. And the price was very competitive. If you are buying (or servicing) a Jeep, don't go anywhere else!

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Lenny S

Dec 22, 2015

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They are the best team. Love everything about them. I have been going there for 20 years They only get better !

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Hnd San

Dec 21, 2015

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Our experience with Jamaal was amazing at Brigham and Gills. We decided to get 2 new cars one Grand Cherokee and one Chrysler and went to the Norwood dealer and after spending 5 hours with our 6 year old there we were about to sign the deal however the manager came and told us that we were quoted wrog and neither apologized nor did try to satisfy us. The next day we called Brigham and Gills and Jamaal gave us a great deal on the phone within 20 minutes. We went the next day, the cars were ready waiting and we were happy with the quality of the service. Thank you Jamaal and Brigham and Gills.

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SteveD

Dec 19, 2015

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I worked with Joe And Alex, was looking for a specific vehicle, they quoted me the best price out there right out of the gate, no pressure sales on any extras. Very Good Experience

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Big Ed

Dec 15, 2015

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Great dealer; great people; and fair prices!!! These folks make everything easy including the drop off service when you bring you car in for servicing. And they do a great job washing your car after it is serviced at NO charge!!

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newjeepowner

Dec 10, 2015

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The first time we went into this dealership, I told the sales rep that I only wanted to test-drive a Jeep Renegade and find out more about it. Sales rep Nick Pesiridis took us out in a Renegade and was able to answer all of my questions. He was knowledgeable and able to tell us about the features of this vehicle as well as others. He took the time to talk with us to find out what might be a good fit. There was no pressure to buy, no stories about low inventory, etc. that you might get elsewhere. When I returned to make the purchase, I didn't feel rushed nor did I feel that we were being "haggled". I know some people enjoy it but I don't like to barter. We asked about a couple of options, were given straight answers, and were able to come to a fair agreement. When I went to pick up the vehicle, Nick took as much time as needed to explain all of the features. It was an overall excellent experience!

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BWilliam V

Dec 1, 2015

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Just purchased my second Jeep from Brigham Gill and with their Sales Rep Brian Colpak. I have been buying cars for 50 years... buying a car from Brian is the most professional experience I have ever had !! I recommend Brigham Gill and Brian Colpak... they are truly people you can trust !! William

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LarryV

Nov 30, 2015

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Keith Gorski was our salesman to purchase a used 2012 Honda Accord. He was very friendly and went the extra mile to make our experience a good one. I cannot say more about someone who went out of his way to make sure we had our car in a matter of a few days. A real professional.

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Randi

Nov 30, 2015

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I bought a mini-van today from Brigham-Gill. Nick was our agent. The overall experience was one of the best I've had ever buying a car. There was no pressure, he followed-through with all of our requests and was always professional, fun and just our style. I highly recommend BGill for anyone! I wish more New Englanders bought American and not Toyotas or Hondas and I would refer everybody to BGill.

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Sara H

Nov 28, 2015

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Excellent purchase process with Rith my sales person. He was personable and thorough throughout the process and made sure I found a car that fit my needs. Finance process went smoothly and very pleased with the dealership. Go see Rith for your new car!

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New 2016 wrangler

Nov 28, 2015

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Excellent service and friendly, knowledgeable staff.

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Mollieb

Nov 28, 2015

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I purchased a Compass and I Love it The process was pleasant and the price was great. Joe listen to what I wanted and answered all my questions

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Tabascosauces

Nov 25, 2015

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Bought 2 new Jeeps from these guys this year - and another years back. Exceptional customer service. Easy to do business with and a nice personal touch. Brian Walsh and Scott Cavicchi are first class. Thank for the service and making it easy. If you want a Jeep - there is no easier place to do business.

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David

Nov 25, 2015

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I worked with Scott to buy my new car and he was great. He made the buying process easy and was very knowledgable, I would recommend the dealership to anyone in the market.

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ZooManZ

Nov 25, 2015

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Contacted on Friday, stopped out and took test drive on Sunday and they checked out my trade and I bought my the SUV I have been looking for, picked up vehicle on Tuesday.... No hassles, no problems and GREAT overall Experience!!

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Jeep fan

Nov 23, 2015

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I had an amazing experience buying from this dealership! Jamaal was extremely knowledgeable, personable, helpful, and efficient. I am very pleased with my purchase and I look forward to working with Jamaal and this dealership again! I highly recommend buying from Brigham-Gill and even more highly recommend working with Jamaal.

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NancyD

Nov 23, 2015

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We are so pleased with the Certified Pre-owned Jeep Cherokee that we bought at Brigham-Gill and couldn't be more satisfied with how we were treated throughout the process. Scott was our first contact at the dealership and he was patient, enthusiastic, communicative, and caring. The whole team made us feel comfortable with the process. They were willing to sit down and let us compare the price of the pre-owned car we were interested in with the option of leasing a new car and they spent time talking with us about financing and other details. The title to the pre-owned Cherokee that we planned on buying hadn't arrived at the dealership yet and we had to wait to take ownership of the car. Scott kept us in the loop about the situation throughout the long wait for the title to arrive and was very patient even when we were impatient about the process. When the day came to get our Cherokee Scott spent a long time introducing us to the new features of our car and made sure we were comfortable and knowledgeable before driving off the lot. If you are in the market for a new or pre-owned Jeep in the Metrowest area, I would wholeheartedly recommend Brigham-Gill.

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Elinore

Nov 22, 2015

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A Positive Car Buying Experience with Ali Faisal! We are very pleased with the professionalism and courtesy Ali Faisal displayed during our time spent with him at Brigham-Gill. We felt no sales pressure and he really listened to our concerns while patiently answering all our questions. Ali was consistently helpful from initial telephone contact to the day the car was delivered when he did a great demo of the vehicle. If you are in the market for a vehicle, I highly recommend you see Ali at Brigham-Gill because I know you will also enjoy a positive experience!

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Tina McKeown

Nov 19, 2015

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I can't even tell you how pleased we are with our entire experience with Stewart! From the initial internet inquiry to the signing of the paperwork the process was painless and non stressful. Stewart was completely honest, up front and ultimately delivered exactly what we expected in a new car. I can wait to send my friends to Stewart so they can also have a pleasant buying experience. Thanks you Stewart, we love the Durango and can't thank you enough for all your help. Tina & Mike McKeown

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SC

Nov 11, 2015

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This is the ninth Jeep I've bought from B&G ( the 10th one's free, right Mr. Gill? ha ha ). Nick is such a great salesman -- works really hard to do just what you want to do without any pressure at all. Alex did my financing this time and that was a very smooth stress-free experience as well. I love their best price first philosophy, and believe me, it works. If you're in MA or even New England, and want a Jeep, you couldn't do better.

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Diane O

Nov 11, 2015

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Nick Pesiridis was very helpful throughout the newJeep buying experience from start to finish . He was very accommodating to all our requests. We would definitely biuy a car from him again!!! Thanks Nick!!!

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malaka63

Nov 10, 2015

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Nick was friendly and knowledgeable. The dealership was very professional but the atmosphere was relaxed. Their first price is their best price. No B.S. I highly recommend this dealership..

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SC

Nov 10, 2015

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I just bought my 9th Jeep from B&G ( the 10th one is free, right Mr. Gill? Ha ha). Nick is a fabulous salesman -- just does his best to do what you want to do without using pressure tactics -- very respectful and pleasant. Alex did the finance for me; no pressure to buy more stuff that you don't need and got me a great rate. This is THE Jeep dealership in MA and probably in New England. Thank you guys!

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BillP

Nov 10, 2015

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After a bad experience at another jeep dealership we visited Brigham Gill in Natick. Nick Pesiridis was super easy to work with and I purchased a new jeep from him in about 15 minutes time. Everything was very upfront and honest. I wish more auto dealers would be more like BG.

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Jen

Nov 9, 2015

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My husband and I had the best buying experience at Brigham Gill. Stewart Powell was very helpful and informative. We never felt pressured to buy. We bought a certified pre-owned jeep grand cherokee and we love it!! We would definitely recommend Stewart and the whole Brigham Gill team.

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Local Jeweler

Oct 30, 2015

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Shopping alone to trade in my beloved Suburban ~ Rith Lan, Ricky at Brigham-Gill was Awesome! I liked the looks of the Jeep Wrangler, we went for a test drive ~ I had a million questions ~ he was Super! Once we made a deal - they were very patient with me as it took me a few days to part with the Suburban! Once home, I realized that my new/used (2015 with 9k miles on it) Jeep had a few little dents in the hood - I emailed and - to my Surprise - I quickly got a response - no problem, we will have a technician come to your work and fix it - and - they DID!!! I have emailed Ricky many crazy questions ~ he always gets right back to me! Ricky and Brigham Gill have been professional, patient, honest and fair!!!

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Geoff W.

Oct 28, 2015

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I leased my first car and my experience and Brigham-Gill was great. My sales man Jim is a great guy and he did an excellent job helping me with everything, I love it.

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Jiny QB

Oct 27, 2015

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After shopping around at a couple of dealerships and not having the greatest experience, it was recommended that I stop by Brigham-Gill. Customer service was amazing. They don't pressure you to buy and Rith, my sales associate, was super helpful and knowledgable. I ended up finding the Jeep Wrangler that I was looking for at a very reasonable price.

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Mark N.

Oct 26, 2015

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Working with Brigham Gill truly was a very positive car buying experience from the day i walked into the dealership to the final transaction. My sales representative, Jim Tarushka, could not have been more helpful as he knew that I had to sell my current vehicle prior to purchasing a new car. What i appreciated was that he kept in contact with me during the time in which i was trying to resell my vehicle. At other dealerships that i dealt with prior to finding Brigham Gill, the attitude I encountered was that if I was not ready to purchase a car now, there was no incentive to want to work with me or at least stay in contact with me while I tried to move my vehicle. Jim understood my situation, which I'm sure was nothing out of the ordinary, but he made it his point to stay in contact to see how things were progressing and to keep me informed of inventory that I would be interested in. Upon selling my vehicle and finding the jeep at I wanted at BG, the purchase could not have been more seamless. I would definitely recommend this dealership to anyone looking to buy a new car, especially a jeep.

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Harrison

Oct 23, 2015

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Jamaal was great! I could not have asked for a better experience. He made the process easy and enjoyable

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Ira Cutler

Oct 22, 2015

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My experience with Stewart Powell was the best car buying experience I have had I have bought many cars over the years Stewart was very professional he answered my questions about Chrysler and jeep he was a gentleman throughout the whole process I felt no pressure to buy we were able to negotiate a deal that I could live with I would recommend Stewart

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Linda

Oct 20, 2015

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I never look forward to buying a new car, but Keith made it very enjoyable and painless. We traded two vehicles for one and never once did we get the "car salesperson" runaround. My experience showed Brigham-Gill and Keith don't operate that way. Keith was honest and upfront right from the start and we knew immediately he was who we wanted to deal with. I love my new car!! Thank you Keith and Brigham-Gill.

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Larry

Oct 19, 2015

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I felt that they treated me with respect and gave me full and honest answers. i would recommend this car dealership without reservation. Ask for Keith.

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JD

Oct 18, 2015

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Was able to get the car I wanted, hassle free, for the price I needed it to be! Jamaal was great to with. I'm sure the other salesman there are good, but when you walk in ask for Jamaal! I was never hassled and this was the most relaxed car buying experience I've ever had. Thanks for my new Truck!

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Justin

Oct 18, 2015

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Best car buying experience I've ever had! Sales and finance were great, truly no pressure. I've never had a more relaxed car buying experience.

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Steve

Oct 17, 2015

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I bought a new '15 Jeep Wrangler Unlimited Altitude from Brigham Gill earlier this month. I was afforded the luxury of shopping for a new car on a whim, and thus was able to shop at my leisure without any pressure to buy. I was able to save quite a bit over the competition I checked out across the state. Jamaal was extremely helpful from start to finish, including finding and texting me about the Jeep that would eventually become mine. Very pleased with the transaction throughout.

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rmfjr

Oct 12, 2015

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Generally I find the car buying experience to be a long and stressful process. This absolutely did not apply to my buying experience at Brigham-Gill. Joe McLean was a low pressure salesman who really listened to my needs. Joe really took the time to understand and address all of my questions and when the time came for the test drive he let the vehicle do all the talking. I can't count the number of times I have gone on a test drive and the sales person tries to use this to go over all the vehicles features or demonstrate how great the sound system is. Joe was amazing, he understood how important this part of the process is and let me focus on listening to the vehicles engine. Overall my experience at Brigham Gill was single handedly the best car buying experience I have ever had. I drove in, test drove the vehicle, and drove home in the truck I wanted at a price that I was very satisfied with. I would absolutely recommend that you check out this dealership, you won't be sorry.

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MTeague

Oct 7, 2015

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I had a great experience working with Nick Pesiridis at Brigham Gill. I had been to multiple Jeep dealerships in the area prior to walking through the doors of this dealership in Natick - I should have come to Brigham Gill first! Nick greeted me as soon as I walked in and he immediately showed me exactly what I was looking for. Nick did not waste anytime walking going through the typical car salesman pitch - instead, he listened to what his customer wanted and he delivered. Nick was extremely knowledgeable throughout the car buying process and was very respectful of my time. I will absolutley be recommending Nick to friends who are looking for a Jeep.

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Lynne

Oct 7, 2015

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Nick Is wonderful at his job and wonderful with people. He made it very simple for me and was so kind. He answers any questions you may have and is so polite, straight forward and honest. He is a asset to this dealership.

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Geraldine Farrington

Oct 7, 2015

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This is the third Jeep I have bought from Brigham Gill and Nick Pesiridis made it extremely easy. He had the cars I was interested in test driving in stock, and the entire process went very smoothly, quickly and efficiently. It seems that the price you get up front is the lowest price, which made my decision on which model to purchase easier. Nick was very professional and knew the products extremely well. I would highly recommend Brigham Gill and Nick Pesiridis.

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HighAltitude

Oct 6, 2015

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Extremely easy and fair process. Took only a few hours to sort everything out including car trade in (which was also given a fair value). Very happy with the overall experience

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Brenda D.

Oct 6, 2015

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Nick Pesiridis was a great salesman! There was no pressure to buy! Awesome experience! He was so helpful and funny too! My children thought he was funny!

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RB from the Berkshires

Oct 1, 2015

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As a single father living in the Berkshires, budget, safety and snow were my greatest concerns. I did my due diligence. I knew the model Jeep I desired. I knew what I could realistically afford and what I should reasonably expect to pay. I visited dealerships from Hartford to North Hampton, from Springfield to Newton. It wasn't until I found myself at Brigham-Gill (1.5 hours away) with salesperson Stewart Powell that the discomforting feeling of "being sold" was lost. Low key. Straight forward. No up-selling. No gouging on my trade-in. No pushing me in directions I didn't want to go. Great follow-up and follow-through. None of the usual nonsense I experienced everywhere else. Stewart and his manager Chip Clair listened, were straight forward and understood that a "good deal" is one that's fair and transparent deal for both parties - one that leads to a longer-term relationship. I went the extra distance to get to them and these guys went the extra distance to get me what I needed. I'll be back for my next car, and I'll be telling others around these parts to skip the rest and get to Brigham-Gill down the Pike. Makes for a nice drive home.

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Kendall

Sep 30, 2015

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Walking into Brigham-Gill I didn't plan on leasing a new car that day, though my current lease was up in five days! I'd been to two of the largest Jeep dealers in Ma with no success. Brian Colpac was very helpful and made the entire process extremely easy. He was thorough in explaining the options and there were no high pressure tactics. He helped my find exactly what I was looking for very close to the price I wanted to pay. If you go to Brigham-Gill ask for Brian. I love my Jeep he got me into!!!!

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Gd

Sep 29, 2015

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Great to work with. Honest very pleasant. Just a caring salesman. Walked in expecrting a speech about how they are different. And Brian was welcoming honest and very friendlyGd

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gd

Sep 29, 2015

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Brian Kolpack is very professional, very knowledgeable easy to do business with.

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Mike Leblanc

Sep 28, 2015

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Had an excellent experience at Brigham-Gill at buying a used Jeep Grand Cherokee. Ask for Tyler he was very knowledgeable with the product and great to work with. Thank you!

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JeepFan

Sep 26, 2015

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I just bought a 2015 Jeep Grand Cherokee Overland and I love this vehicle. I am a long time Jeep owner and this vehicle is a big step forward for Jeep compared to my last Grand Cherokee. Brigham Gill provided an easy buying process. They price their cars agressively from the start which makes the process so much easier. I worked with their sales associate Rith who was professional, responsive and clearly passionate about selling Jeeps. He was extremely knowledgeable and I would definitely work with him again. I could not have asked for a better experience all around.

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WhiteSummit15

Sep 25, 2015

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We were in the market for a new Jeep Grand Cherokee and saw the Brigham-Gill had the best selection of vehicles in the color and trim level we wanted. Jamaal made the test drive easy and was extremely knowledgeable in the Jeep's options and functions. He gave a us a great deal without the usual pain I have experienced at other dealers. I highly recommend them and Jamaal in particular.

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EFjeep

Sep 25, 2015

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I had a great experience at Brigham Gill. I had gone to a Jeep dealer in Braintree previously and they weren't very helpful and were clearly lying to me. Brigham Gill on the other hand was GREAT. Rith was so helpful and nice and made sure I had the exact Jeep that I wanted at a reasonable price! Mohammed, the finance guy, was also so nice and helpful! Great experience overall!!

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Bill C.

Sep 25, 2015

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I recently purchased a 2015 Cherokee from Rith Lan at Brigham-Gill Jeep in Natick, MA. My overall experience was excellent. Rith helped me get the exact car I wanted. It was a fair and hassle-free expereince. This is the second car Rith has sold me and I would absolutely go back.

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Olivia

Sep 25, 2015

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Wow! I was very pleased with Rith Lan level of service at Brigham-Gill. He was very professional and knowledgeable. I went in because my boyfriend and I was looking for a bigger car that will get us through the tough winters. Long behold we found it here! Thank you Rith for listening to what my boyfriend and I wanted! We love our new Jeep!

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JGreene

Sep 10, 2015

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In that I was ready for a new car, I researched many SUVs and dealerships on Rte 9 and Rte 1, one of which was Brigham-Gill on Rte 9. I was greeted by Jamaal Guillaume who walked me through all of the ins and outs of the Jeep Grand Cherokee. Jamaal was fantastic to work with -- he could answer every question I had in depth, was genuinely kind and patient, and helped me to negotiate a great deal. I love my new Jeep and I truly look forward to buying another car from Jamaal in the future!

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Andy Moog

Sep 8, 2015

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Been a great place my family used for a long time. Ask for Nick, he's great to work with.

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Rebecca

Sep 7, 2015

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I was very happy with the service provided by Nick Pesiridis at Brigham-Gill Car Dealership. He quickly responded to my first email and was always available for phone calls or emails after that despite the fact that it was a very busy last week of the month before the Labor Day Holiday. The sales process went smoothly and I am very happy with my purchase.

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Irakli G

Aug 31, 2015

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Great price, great customer service. I literarily closed the deal in 30 minutes, thank you Jamaal.

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TCV

Aug 30, 2015

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I recently purchased a Grand Cherokee from Joe McLean at Brigham-Gill Jeep in Natick, MA. My overall experience was excellent. Joe was able to get me the exact car I wanted, and their straight-forward pricing was fair and relatively hassle-free. Joe was always available via email or phone and was extremely professional. I would absolutely go back.

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Happy camper

Aug 29, 2015

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My husband and I are delighted with our new Jeep Cherokee. Scott helped us lease the car, spending lots of unrushed time to make it all work, especially with our budget. We are grateful for such a positive experience with his "go the extra mile" attitude to make sure we were happy. We certainly would do it all over again!

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Jeeplover

Aug 29, 2015

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I would like to take a moment to write a review thanking Scott for his exceptional work helping me buy a car. The dealership is clean and comfortable. Scott was very knowledgable and helpful.

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TL

Aug 29, 2015

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My purchase experience at Brigham Gill was excellent, A friend of mine recommended me to go Brigham Gill when I mentioned I was in the market for a Jeep Wrangler and he suggested I go in and test drive a few. I worked with Tyler Cabral and honestly it was probably the most pleasant experience I've ever had with a Sales Consultant, He was very friendly and knowledgeable and knew his Inventory very well. He answered all my questions and was very upfront with me and was never that typical Sales Man that pushes the more expensive vehicle on you. Now I'm a proud owner of New Jeep Wrangler and look forward to doing business with BG and Tyler again. Thank you guys for all your help!!!! T.L

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Choffmann

Aug 28, 2015

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Great service. Everyone is super friendly. Brian is the best. If you want to buy a car I would suggest you call Brian.

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Ron Laham

Aug 28, 2015

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Bought a new 15 Cherokee from Brian Colpak, it was the best experience buying a car I have ever had... I will recommend Brigham Gill and Brian to all my friends and family...! Ron

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Patriotfan

Aug 27, 2015

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We just leased a Jeep Patriot from Brigham Gill in Natick, Jim Tarushka was our Consultant. He was outstanding! He made it such an easy process, from start to finish. His friendly demeanor, patience, good sense of humor and strong working knowledge of his product made this transaction unbelievably smooth. All these traits go a long way. Also, the Buisiness Manager Muhammed was terrific too. He stayed pretty late to finish up all the paperwork for the sale. We never felt rushed or pressured at all, by either of them. They were extremely professional. We would highly recommend Jim at Brigham-Gill to all!!

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RMCEA

Aug 25, 2015

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Joe McLean was great to deal with. Knowledgeable, friendly and wasn't pushy at all. Same goes for Alex in the finance dept. Will definitely go back their for my next vehicle and would recommend them to others.

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Alana

Aug 24, 2015

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Great experience with my first leased vehicle at Brigham Gill. They worked with me on financing to get exactly what I was looking for, and in my budget. Ricky Lath was patient, informative, and professional throughout the process. He even remembered to order Red Sox plates!

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Erg11

Aug 20, 2015

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My experience with this dealer was fantastic! We exchanged emails a few times before I drove out to meet him (jamaal). Everything we discussed over email was presented the same when I arrived. I drove off in my new car that day. Great experience, quick service and very nice people! I recommend jamaal to anyone looking for a new car, he's the best!!

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LM 0502

Aug 15, 2015

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My family and I have done business with this company for several years. We have always been very satisfied with their services and I recommend them to everyone I know who's looking for a Jeep and a good dealership.

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Donny

Aug 12, 2015

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I worked with nick pesiridis when I bought my new dodge ram. I have to say that he made the whole process seem so pain free , quick and easy. Very honest and helpful. I had an excellent experience. I love my new truck and I thank nick and everyone at brigham and gill for making my new purchase easy.I will be back there in the future. Thank you ,Donny.

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kcdunn

Aug 11, 2015

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I bought my 2015 Jeep Cherokee at Brigham-Gill and have nothing but positive things to say about everyone that I encountered at this dealership. I was helped immediately upon my arrival and worked with Nick Pesiridis. He put me in the Cherokee to test drive and went over everything I wanted to know about the car. After the test drive, we talked about finances and at no point did I feel pressured to make a decision that moment. I left the dealership knowing that I would not need to do any more shopping around and that I wanted to buy my Jeep there. The deal that i was offered on the 2015 Cherokee was too good to pass up. I emailed Nick the next morning and he promptly replied that we could start the purchase process right then and there. Over the next two days, he helped coordinate the entire sale process so I would have less things to wait on when I came in to pick up the car a few days later. The entire process went smoothly and completely painless. Both Nick, and Alex Ciccolo from the Finance Department were nothing but professional and made my car buying experience the best I have had so far. I would absolutely recommend Brigham-Gill to anyone looking for a new car in the future!

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JD from Ashland

Aug 11, 2015

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Hi, Have a 16 -1/2 yr. old Daughter who recently got her license. She and I to share an extra car so we begin looking at used Jeeps. Probably went to 6-7 dealers including Brigham -Gill in Natick. Sales person was a good guy named Nick Pesiridis. They had a bunch of low mileage used jeeps including the one I bought. A 2010 Red 4 door wrangler. Nick was a pro from day one and was extremely polite to my daughter in answering all of her questions and explaining the jeep to her. Jeep ran great and was really clean. At other dealers I was pressured from minute I walked in. Nick was great and gave us plenty of space. Never was a hard sell. I'd recommend Nick in a heartbeat if you're looking for a car. Nice guy. Low pressure. I also had an excellent experience with their finance MGR ( Mohammed) . Another nice guy. I was planning on using a home equity line to buy the jeep. He got me a much lower rate than my equity line. I'd highly recommend both these guys and the dealer

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Eferg91

Aug 6, 2015

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After a bad experience in Central MA, we decided to head east. This dealer is 2+ hours from the house, but they had the car we wanted. I called and talked to Scott... 1.5 hours later we got there and asked for him. He pulled the car out and let us do a full walk through without the typical "pestering" he was there to answer our questions. 10 Minutes later we were on the road with a test drive, and within the hour we were finalizing the deal. Was on the road within 2 hours from when we parked - unbelievably fast! The kicker - we live 2+ hours away in Connecticut - and they met us at the nearest DMV to us (not them) and registered that car! I will look to these guys for my next purchase! OUTSTANDING!

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eferg91

Aug 5, 2015

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After a bad experience in Central MA, we decided to head east. This dealer is 2+ hours from the house, but they had the car we wanted. I called and talked to Scott... 1.5 hours later we got there and asked for him. He pulled the car out and let us do a full walk through without the typical "pestering" he was there to answer our questions. 10 Minutes later we were on the road with a test drive, and within the hour we were finalizing the deal. Was on the road within 2 hours from when we parked - unbelievably fast! The kicker - we live 2+ hours away in Connecticut - and they met us at the nearest DMV to us (not them) and registered that car! I will look to these guys for my next purchase! OUTSTANDING!

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Evani Ross

Jul 31, 2015

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I had the best experience so far buying a car. LuisToledo was very helpfull and the hole process was fast! I am very happy with the outcome and love my new car! Sincerely, Evani Ross

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Popeye

Jul 31, 2015

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I called Jim Tarushka regarding a Rubicon lease. From the beginning Jim and B-G Jeep were forthcoming RE the process and pricing. Within days we had completed a deal that was far better than anything offered by several other local dealers. When I picked up the vehicle Jim even arranged to meet me at the train station and give me a ride to the dealership. He was extremely helpful and personable. Based on my experience, I will be returning to B-G Jeep for another Wrangler and would recommend the dealer to anyone looking for a vehicle.

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Nicole Ann

Jul 30, 2015

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I had an excellence experience with Brian Colpak at Brigham-Gill purchasing a new Jeep Cherokee. Brigham-Gill has a huge inventory of Jeeps and they made it easy with there pricing. Couldn't be happier. Thank you!

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Ken D

Jul 30, 2015

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I went to a different local dealership first and had a horrible experience. I went to Brigham-Gill and was taken care of by Ali Faisal. He had a smile on his face the whole time, was patient and answered all of my questions. I got the vehicle I wanted at a fair price and got what I wanted for my trade. Ali was professional and helpful. My experience with the credit manager was also easy and stress free. I would recommend Ali Faisal and Brigham-Gill Motors to anyone looking for a new or used vehicle. They play no games.

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Natick cleaners

Jul 29, 2015

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Scott was a very knowledgable salesman who helped me through the buying process. Over all my experience was great and Scott was excellent

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Thedude9

Jul 29, 2015

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I went to brigham gill to lease my first car and the whole process was so fast! My salesperson was Joe McLean and he took the time to explain how the lease works and fought to get me the best price compared to other dealerships. I got out of work late so was late getting to the dealship to finish paperwork but the staff was very nice and friendly and didn't seem inconvenienced at all. When I went to pick up the next day I didn't even need to step foot inside. Joe saw me walking in and said "ready to go see your car?" Everything was so quick and painless I would recommend them to anyone! Thanks Joe and everyone at Brigham-Gill!!

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Happy customer

Jul 29, 2015

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I recently purchased a 2015 Jeep Wrangler from Tyler at Brigham-Gill. He was very helpful and the process was seamless. I did a lot of research before going to Brigham-Gill and there inventory is better then all of New England.

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astridboston

Jul 27, 2015

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looking for a used car, Jim T , found me the right cae . we had to make the payments work. He did. they also took care of all the registration process. When I picked up the car everything was ready. I would like to thank the staff for a great job . Thanks to Jim.

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Drew D from Boston

Jul 27, 2015

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If you're looking to buy a Chrysler/Jeep/Dodge/Ram anywhere near Boston, look no further than Brigham-Gill. After a bizarre experience at another local dealer, I headed to Natick for the easiest car-buying experience I could imagine. Salesman Jim T. was incredibly helpful, honest, and made no effort to "up-sell." The finance team was also great. And the facility is impressive. Top to bottom, it really was a very comfortable and easy car-buying experience, and I'd recommend Brigham-Gill in the strongest possible terms.

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MD

Jul 26, 2015

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I recently purchased a pre-owned Jeep at the Brigham Gill dealership. I was met by a salesman, Mr. James T. who turned out to be a true gentleman, honest, and a pleasure to work with. Jim found me the perfect vehicle and made the purchasing process as smooth as I have ever experienced. Great Job Brigham Gill, I would highly recommend this dealership to anyone!

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rmfarrell272

Jul 18, 2015

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I recently purchased a 2015 Grand Cherokee from Keith Gorski at Brigham-Gill. In and out in 2 hours with an unbeatable price! Most painless car buying experience ever.

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Gage

Jul 3, 2015

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I had a wonderful experience with Nick. I knew what I wanted and what I could spend when I came in; Nick was friendly, courteous and professional and we didn't have to go through any of the stressful negotiations that many dealers put you through. When I came back to take delivery of the car, Nick spent an enormous amount of time filling me in on how to run the car and its bells and whistles, and he even set up some of the computer things for me. I was very pleased to do business with him. And I have been a very happy and loyal Brigham-Gill customer since the 1970's!

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Fran D.

Jul 1, 2015

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We have used Brigham-Gill in the past for repair work on our 2001 Jeep. They were great, pointing out problems that we were not aware of, but were covered by our extended warranty. We were so impressed with them that when we were looking to buy a new Jeep, we stopped there first. Our salesman, Scott, was funny and informative. We struck a deal the same day! We're very happy!!

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BirthdayPresentToMyself

Jun 30, 2015

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I just picked up my BRAND NEW Jeep Patriot this weekend and I am thrilled! Scott was great. He was patient with all my questions during my several visits and explained all of the car features and the buying process in a way that was not overwhelming and was easy to understand. He kept me informed during each step through email and phone calls. Everyone at Brigham Gill worked hard to get me exactly the car I wanted! I would gladly recommend Brigham Gill and Scott to anyone looking for a new vehicle.

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Russ

Jun 30, 2015

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I went to Brigham gill to research for a new car. I ended up meeting scott who I ended up buying a new car from! The service was excellent and scott was very knowledgeable and all around a great salesman.

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jraitt

Jun 30, 2015

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I have used truecar in the past to purchase a couple of vehicles. I was shocked when the Brigham Gill upfront price on their web page was a few hundred less than my best truecar price. My salesman Rith was fantastic and kept me in the loop every step of the way as my Wrangler was in transit from the factory. The finance process was also very quick with no high pressure sales for addons. Dealer doc fees are in line with industry average.

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Sam from Lowell

Jun 30, 2015

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It started with a phone call as I live about 40 minutes from the dealership. My sales man Ricky gave me a great price on the phone, and when I went in to do the paperwork, made it a great experience. I would recommend all my friends and family to him. Thank you

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Xxg

Jun 28, 2015

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I went in on a very busy Sunday and had to wait, they were nice and keep me busy. in a about 10 Joe came over and apologize for the wait. The busing was easy he listened to us and answered all my questions. We bought a new Wrangler couldn't be happy

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Laurenp82

Jun 22, 2015

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So after having a not too great experience with another Jeep dealer while purchasing my JGC Overland (Just a tip, as a sales manager you probably shouldn't be communicating with your customers by talking loudly across your store, and perhaps go sit down with them, and not being so abrasive.)So, after receiving my refund, I decided to take a trip down to Natick on Father's Day and I'm glad I did. I worked with Tyler Cabral who was very kind and professional. The price of the vehicle was great and the deal went very smoothly. Everyone involved in the process did a fantastic job and I am very satisfied with how it went.I will gladly recommend this dealer to friends (in fact I did already to a friend who's looking for a Ram 1500).Thanks again!Lauren P.

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AndrewAhern

Jun 17, 2015

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I just graduated college and had been looking around various dealerships in Natick, MA for a used vehicle. I had never owned my own car before, so this was both very exciting and somewhat nerve-racking for me. I came across Brigham-Gill and scheduled an appointment with a salesman named Jim Tarushka, and everything went perfectly. Jim was extraordinarily helpful, as he explained all the aspects of the purchasing process in great detail to me. He was very friendly and I could tell that he was genuine. The entire process, from picking out the car to purchasing to picking it up took about 5 days, and it was great! I will definitely use Brigham-Gill in the future.Andrew

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James

Jun 16, 2015

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Great experience! They were very friendly and kind! Got exactly what I was looking for, and at a great price!

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jeep2015

Jun 14, 2015

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It was a hassle free, no pressure experience. I got what I wanted and had no stress, quick turnaround. I love my jeep cherokee, never had one before. People got back to me when I had questions and the owner even came out and chatted with me. A good experience. The salesman Nick Pesiridis was very nice, and helpful and courteous.

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Chris

Jun 10, 2015

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It was a great overall buying experience. Went quickly and smoothly. My jeep runs great and everything was taken care of by the dealership.

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Alexis

Jun 9, 2015

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Hi,Unfortunately, I have had MULTIPLE bad experiences with this establishment, and the last time was the worst. I have a Jeep Commander which was experiencing some issues that were very common with other Commander owners. What should have been a fairly straightforward visit turned into over $1000 of "transmission cable work" which of course was nothing i could check immediately myself. On top of it, they said that the diagnostic they ran didn't show any other problems. Needless to say, not ONE problem that i was having before bringing it in was fixed when i picked up the car. My husband then spoke sternly to them for charging us a ton of money to not fix anything we brought the car in for. They said they would look at it again, and what do you know? They found the exact problem, which was a left rear speed sensor. To top it all off, they called us and said that they didn't want to "gamble with our wallet" because it would be a few hundred dollars to replace it. Of course we looked the part up ourselves this time, and it was a $35-40 part. We will never go back again.

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Anonymous

Jun 6, 2015

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Nick was very helpful and patient. He is extremely knowledgeable and has tremendous insight as to what vehicle and features are appropriate for a buyer. Brigham Gill has by far the largest selection of Jeeps in the area.

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JGold

Jun 3, 2015

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I had the good fortune of working with Nick at Brigham-Gill Jeep a few weeks back when I was looking for a Jeep. Nick didnt mess around, didnt try to up-sell me, and helped me find exactly what I was looking for. He helped me get the most for my trade-in, and helped me get the price I wanted. I went to 2 other dealerships that day and was treated terribly by other reps and dealers. Easiest car buying experience of my life thus far, and couldn't say enough good things about working with Nick.

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screentom

Jun 2, 2015

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Brian Walsh is willing to stand by his product and is willing to work out issues. Take your time during the sales process and everything should be ok.

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Greg

Jun 2, 2015

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I walked into Brigham Gill Jeep and was greeted immediately by Nick Pesiridis. Although I had no intention to buy or lease, Nick was very helpful, courteous and knowledgable, so much so that I returned the very next day and leased a Jeep Grand Cherokee. I highly recommend Nick and Brigham Gill to deal in a no nonsense fashion and make the buying/leasing experience a pleasure.

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50 year old new Jeep Dude

Jun 2, 2015

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Drove 2 hours to see jeep dealers in greater Boston area from NH. I was looking for a specific option setup and color. Found what I wanted at BG. Ended up sitting in the Jeep while sales rep walked back and forth to office to make the paperwork. Easy going process and no high pressure. Very satisfied with overall experience.

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Nate

Jun 2, 2015

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I recently bought a Cherokee from Brigham gill from Scott and the experience was great! Scott was very easy going and made the process easy for me to get through. I would recommend this dealership and I would recommend buying your car from Scott.

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Greg F. Happy Customer!!

Jun 1, 2015

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Bought a New Wrangler Unlimited Altitude EDI. from Brigham Gill in Natick!! Baja yellow, I am still excited and is a week later !! I worked with Brian Colpak, he made me feel comfortable the second I walked in... 30 minutes later we were writing up the deal!! It was that easy... My trade was fair and the price was right... ! I am now driving the car of my dreams I highly recommend Brigham/ Gill... and ask for Brian Colpak!!

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Bob Cronin

Jun 1, 2015

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Had a wonderful experience purchasing a new Jeep at Brigham-Gill. Tyler was the sales guy he was very knolagleable and didn't pressure me at all. Thank you!

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Hbkspm

May 31, 2015

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It is a great place to buy a car. Joe was great as was everybody else.

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samaalouf

May 28, 2015

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Jim T was a very welcoming and understanding car salesman from the moment I walked in! He was very considerate in discussing the sale with my father as well. I truly appreciated that. This was the third car my family has bought from this dealer ship and will continue to do so! Thank you Jim, I love the car!!

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mizz72

May 28, 2015

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I really enjoyed working with Jim T. He was the most honest and pleasant salesman I have ever bought a car from. I would highly recommend him to anyone.

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Kathleen Campbell

May 27, 2015

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I bought a new 200 from Joe and Muhammad. The experience was great. I could be happier with the whole experience.

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Bill

May 20, 2015

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I was looking for a new vehicle and did a lot of research on the Internet, Brigham Gill had the lowest published price of any dealer in central mass, all the other dealers showed MSRP and small discounts, I was pleasantly surprised once I arrived at the dealer, the salesperson Rith Lan was so helpful through the whole buying process. He even helped me program my phone favorites..... The entire process was painless. I would recommend them to all of my friends

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George

May 18, 2015

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Brigham Gill was pleasant to deal with, price was fine, and salesman Nick was great.

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soxfan226

May 13, 2015

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A little over a week ago, I went to Brigham-Gill to test-drive (and potentially buy) a new car. I arrived with a friend that had recently purchased a vehicle there and he referred me to Scott Cavicchi, the sales representative who had previously helped him. After discussing with Scott what I was looking for, we took the new Jeep Renegade for a drive and I fell in love with the car right away. Believe me when I say I had done my research upon going into the dealership and knew quite a bit about the new SUV that interested me. Scott definitely went above and beyond to make sure I was going to leave happy and solidified my decision that this was indeed the right vehicle for me. After coming to an agreement on the trade-in value for my previous car, we were then able to work-out a very good rate with the financial representative, Mohammad. Mohammad was truly professional and very knowledgeable but be sure to ask him if all the best rates are available before you agree to a rate if you should need to finance your vehicle, as I did. Based on this experience, I truly would recommend this dealership to anyone looking to purchase their next vehicle. Be sure to ask for Scott, as I did and you will not be disappointed in the level of customer service and professionalism he gives you.

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Kristen

May 12, 2015

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I traded in my Nissan for a Jeep from this dealer and could not be happier with my purchase. Not only am I happy with that I am also 100% satisfied with my experience. My salesman, Rith, made me feel comfortable throughout the whole process. He never pressured me to purchase anything and explained everything thoroughly before we went any further. He always accommodated what I was looking for and made sure I would leave with exactly that. Thanks Rith for all of your help!

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Ld19

May 10, 2015

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I had been looking for a Wrangler for some time and unfortunately everywhere I looked I was turned off by overly aggressive sales personnel trying to sell me the vehicle I did NOT want. However, at Brigham Jeep, I was lucky enough to work with Keith and Muhammad. Keith was great in helping me decide on a vehicle and unlike other dealerships, he listened to me as a customer and was not distracted. I got the car I wanted exactly, and Keith and Muhammad were great in making sure the purchase experience was a pleasant one. I am very pleased with my purchase experience here. If you are looking for a dealership that will hear you out and get you what you want, this is the place to go. again, amazing customer service.

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Customer_2015

May 9, 2015

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I worked with Nick Pesiridis and he was very knowledgeable, trustworthy and responsive. He helped to make this an easier and fair trade-in and car buying experience.

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Alyssa S.

May 8, 2015

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I had a great experience working with Luis Toledo and Sarah LiDonni to buy my new Jeep. Luis was able to get me into the specific Jeep that I'd been looking for quickly and got me what I felt was a good price within my budget. The buying process took a little over 3.5 hours, which is more time than I would have liked to spend in a dealership on a beautiful sunny day, but I was able to drive away the same day in the Jeep which I didn't expect to be able to do. Sarah was very thorough with explaining the numbers and the little details as well. Overall I had a great team to work with when buying my first new car so I couldn't be happier.

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Joe Fazio

May 7, 2015

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I recently purchased a used jeep and I was treated very fairly with my trade in and the whole transaction went very smoothly Luis Toledo was our salesman. He was very professional and it was a pleasure dealing with him. Would recommend this dealer if looking for a jeep

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Matt

May 4, 2015

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Had a really good experience buying my new Wrangler Unlimited from Scott. The prices at Brigham-Gill are very competitive (if not the best); however any extra $$ I may have paid was worth it for the great service Scott provided. He was always available and very accomodating (test drives, stupid questions, etc.). Additionally he seemed extremely genuine throughout the whole process. He even bought me Dunkin Donuts.

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Anonymous

May 4, 2015

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Nick was by far one of the best car salesman I've done business with! He was so helpful in finding me the car I wanted. He made the entire purchase process quick, easy and tireless. He was professional, friendly and honest. He deserves more than 5 stars!

JM

James M

May 2, 2015

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I went in to review options for a lease that was almost up yet had nearly 15K in excess mileage. Unlike the other dealerships I had gone to, I was met with pleasant, non-aggressive employers at Brigham Gill. I worked with Nick who was excellent; he not only catered to my needs but he also had a deep knowledge of the products in his inventory which was really helpful. Instead of giving me the used-car salesman pitch and pretending to talk over deals with the finance guy in the back to offer me the "best" deal, Nick listened to the price point I was looking for and made it happen. His extensive knowledge of the Jeep Grand Cherokee line was extremely helpful as my new car is filled with gadgets that I now understand how to use. I highly recommend Brigham Gill and make sure to ask for Nick.

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Susan

May 1, 2015

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From the moment I walked in I was treated very well. Scott was a wonderful salesman and made me very comfortable throughout the whole buying process. I would recommend to friends and family.

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Tom

May 1, 2015

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My wife and I recently purchased at new Grand Cherokee from Tyler at Brigham Gill. Tyler was very knowledgeable and helpful. Overall great experience, easy as pie.. Thomas

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New Wrangler Owner

May 1, 2015

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I want to thank Tyler and Brigham Gill for a great buying experience. Tyler was very helpful and respectful through out the whole process. I couldn't be any happier with the purchase of my new Wrangler and the service. Look forward to doing business with Brigham Gill and Tyler in the future. Tony

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Betty

Apr 30, 2015

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I have been shopping around for a Grand Cherokee online and Brigham Gill seemed to have a good selection. Very happy with my purchase and Ali was very knowledgeable about the Jeeps, liked the no pressure approach and to the point and direct answers. Whole experience was excellent. Love my Jeep!!! Thank-you Ali and Brigham Gill.

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Chris K

Apr 22, 2015

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I recently bought a Jeep Wrangler from Brigham-Gill Chrysler Jeep Dodge Ram and the process was painless. I saw one that I liked on their website, made an inquiry, and Keith Gorski called me shortly after to set up an appointment to see the vehicle. The buying process was a pressure-free experience and Keith's customer service was great. I would definitely recommend Keith and Brigham-Gill to anyone out there looking for a new vehicle.

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SJB

Apr 21, 2015

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Jim listened closely to me and remained 100% transparent. He expedited the process due to my time limitations and made sure everything was in order for a smooth transaction. I recommend Jim highly.

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Jeff M

Apr 21, 2015

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I recently purchased a new Jeep Wrangler 2015 from Brigham-Gill Chrysler Jeep Dodge Ram, Nick Pesiridis was the salesman I drew. I had been look to replace the jeep I had. I looked at two or there dealerships just browsing, but as soon as I started browsing Brigham-Gill I was again extremely impressed by the fact that they had on hand the exact Jeep I was looking for and Nick made the processes incredibly relaxing. I had purchased the jeep I was looking to replace at Brigham-Gill just two years earlier. I wasn't as pleased with the salesman but always continued to go there for repairs and maintenance, because of awesome service. I will defiantly be giving Nick call when I'm ready to trade this Jeep in. Thanks again Nick. Jeff

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Happy Grand Cherokee Owner

Apr 20, 2015

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Keith Gorski made the process of trading in my car and buying a new Grand Cherokee painless...actually it was pleasant. I noticed online that Brigham Gill had the model, color and options I wanted so I stopped at the dealership after work on Friday before they closed, negotiated a trade and purchase, and picked up my new car the following morning at 9 am when the doors opened. I got a very fair deal on the purchase price and the trade-in. All the paperwork was in order when I arrived on Saturday morning when the dealership doors opened. This was probably the fastest turn around I've ever experienced having bought several cars over the years. I think total time including test drive was probably less than an hour spent at the dealership. I pretty much dealt with Keith the entire time except for signing the financing papers. No painful negotiating with a manager, then negotiating with a finance manager and no high pressure tactics to sell me all weather mats, rustproofing, etc...

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Nick C

Apr 17, 2015

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Second new vehicle bought in the past year - pleasantly surprised what a difference it was working with Joe McLean from Brigham-Gill. Conversation started with an Internet request - one phone call and a two hour drive later I was handing over the keys of my trade in and sitting in a new RAM 1500 Laramie. I probably passed 10 RAM dealerships on my way back from Natick to Western Mass - well worth the trip!

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Kathy yard

Apr 16, 2015

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The buying process was a nice experience. Joe McLean was awesome. He was very helpful and we negotiated a great deal. He was on top of things throughout the buying process. The final paperwork was very simple, however the time from completing the paper work to getting the car (registration, plates) was much longer than I expected. I wasn't thrilled about that since I had a prior commitment to get to. Also the lot at the dealership was extremely full. There were limited to no parking spots for customers. All in all I'd give the whole experience a 4.5!

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PeterMck new car every 3 yrs

Apr 15, 2015

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Buying a new car can be enjoyable. When I was looking at the 2015 Grand Cherokee I stopped by Brigham-Gill Chrysler Jeep Dodge Ram and was assisted by a very knowledgeable sales person named Rith Lan. The negotiations could not have gone better. No pressure, fair price and good trade in value, all in a short period of time. For all those who question my buying ability, I enter negotiations with a wealth of information and have often walked away over the years. This car buying experience has been the best I have ever experienced in 50 yrs and 16 automobiles I would highly recommend this dealership and to anyone looking to buy.

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andrea

Apr 14, 2015

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This was my second time buying a vehicle from Joe mclean.. And the service was excellent in every way... They make buying a car very easy..they are extremely friend and did everything in a timely fashion. I would go back again.

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amanda

Apr 13, 2015

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Nick was very helpful and made the process painless. I left feeling like i got a great deal, and not like i pulled teeth with a sales man all day

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DaveC

Apr 9, 2015

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I recently bought a car from Brigham Gill and did most of my negotiating over the internet. The Brigham Gill team was easy to deal with and honest in their handling of all my questions which resulted in a great buying experience. When I finally came to the dealership to sign the paperwork and pick up my car the process was simple and quick. I highly recommend Brigham Gill as a dealership.

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mjm

Apr 7, 2015

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I worked with Rith Lan to trade in my 2012 Jeep and buy a 2013 Grand Cherokee. I told him what I was looking for and the process I go through buying cars since I drive a lot for my job and trade in often. He did not try to push anything on me that was outside of what I explained to him. He showed me two vehicles that matched exactly what I was looking for. The financials were very straight forward and fair when it came to negotiating the terms. I walked in on Thursday and took home my new Jeep on Friday. I buy cars every two years or so and Rith is one of the best salesmen I have worked with to date.

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Larry C

Apr 3, 2015

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Joe and the staff at Brigham Gill wrestling great to deal with. When the Jeep I was interested in was no longer available Joe McLean went out of his way to find one for me. The whole buying process was easy and hassle free.

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surprising wife w/ new vehicle

Mar 30, 2015

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Great communication, Made it very easy. The sales person Scott Cavicchi, was excellent, and even went beyond, by getting a bow and balloon for my surprise. I felt like I was dealing with a friend, not a sales employee. I Most Definitely will be dealing with him in the future...ty

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Matt Patrick

Mar 30, 2015

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Had a great hassle free experience buying my new Jeep Wrangler from Brigham-Gill. Tyler was the sales consultant. He was very knowledgeable with the Jeep line up and very professional. I will highly recommend Tyler and Brigham-Gill to all of my friend and family. Thank you and looking forward to doing buissness with you guys again!

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John

Mar 30, 2015

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I recently purchased my second Grand Cherokee from Nick Pesiridis at Brigham Gill. As with the first purchase, the second was pleasant and hassle-free. There are Jeep dealerships closer to my home, but I choose to drive a half hour to Brigham Gill for sales and service. Nick, as well as the others at the dealership, are straight forward, honest, knowledgeable and helpful. I highly recommend Nick and this dealership.

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Eddie

Mar 28, 2015

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No nonsense dealership with professional staff. No boiler room tactics or hidden fees or surprises --or that "what do you want to pay per month" nonsense. Rith is an excellent sales person and I would certainly go back there to buy a car again in the near future, new or pre-owned.

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Jen

Mar 26, 2015

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My experience at Brigham-Gill was amazing! The whole car buying process was quick & simple. My car salesman, Nick Pesiridis was extremely friendly, very knowledgable, & gave me a wonderful deal! He even helped me program my car and explained everything I needed to know. I shopped around at many car dealers and no one even came close to the price Brigham-Gill gave me. I will be getting my cars here from now on!

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VerySatisfied

Mar 26, 2015

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This is my second time buying a vehicle from Brigham Gill with a very good experience both times. I usually hate going to car dealers to shop for cars as I usually feel like I need to guard myself against paying more than I should. With Brigham Gill, its much easier with their Best Price First policy to feel much more comfortable with buying the car. You know pretty much what you will pay and the whole process is just easier because there are no needed back and forth to get a deal done. Other cars that I have bought at other dealerships have required me to have my guard up and my research complete just to get through the process of buying the car at a reasonable price. I'm usually exhausted by the end of it. My time at Brigham Gill was much easier and straight forward. My salesman, Nick Pesiridis was my salesperson both times and I have nothing but good to say how Nick treated me during the whole process. He was more than happy to help me decide the best car for us and there was no pressure to hurry up and get the deal done. He went out of his way to get a car from another lot over to us so we could see the vehicle in a different color without any hesitation. He was a true professional during both buying experiences.

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New Jeep Owner

Mar 26, 2015

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Went thru a hassle free process working with Nick Pesiridis. There was very little haggling on price and I still feel like I got a great deal.

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dodiez

Mar 25, 2015

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My salesperson was knowledgeable and very efficient. I bought my last car there and came back to this dealership for their professionalism and they are very curtious. I had a time restraint as my last car was stolen and was not disappointed.

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Robert C

Mar 24, 2015

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The bar has been set quite high with the Brigham Gill staff, specifically in mentioning Keith Gorski. His knowledgeable and patient approach gave me full confidence to not only purchase a certified preowned vehicle but I will definitely send friends and family his way for future business.Wonderful facility and extremely talented support staff got my new Town & Country to my family with incredible speed with zero complications or oversights.Keith Gorski was friendly, informative, and an absolute delight to purchase a car from, I recommend anyone considering a new or used purchase to contact them without hesitation.

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cdiprima

Mar 24, 2015

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I actually ordered my new 2015 Jeep Wrangler Unlimited (Sahara) over the phone from Joe McLean. This was only after I contacted many other dealerships both local and a bit further away. Although Brigham-Gill was a bit further away, I went with them for several reasons - Joe's expertise and knowledge of the vehicle, Joe's timeliness in getting all of the required information back to me (specific to ordering a vehicle) and his ability to deliver the best price possible. It actually started with Joe but the entire experience was a fantastic including my dealings with Mohammed in financing. Mohammed made me aware of all of my financial options and worked very hard to get me the best financing options available. Also, both men were very personable and TRUE professionals. After such a great experience, not only will I purchase my future vehicles from Brigham-Gill (Joe McLean) I would highlty recommend them to be your dealer of choice when making your future vehicle purchases.

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wrangler15

Mar 22, 2015

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Keith made our experience painless and smooth. He worked hard for us, and made sure we were happy with our decision. Overall, he did an excellent job.

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Calvints24

Mar 21, 2015

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Went to three other dealerships and they were typical aggresive salesmen. Went to Brigham gill and they honored their deep discount as advertised with no strings attached. Simple easy transaction. Nick Pesiridis was really good and easy to deal with. No BSIng round per usual car dealerships.

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Carbuyer09155

Mar 13, 2015

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Bought a jeep from them. All through the process it was, no we take care of everything, we get it all set up for you. When i go to pick up the jeep i'm left waiting about 45 min. The office mischarges me for my registration charge. Then they said registration and inspection was included, so I think i'm fine. A few weeks later I get pulled over by the police because i don't actually have inspection. These guys are awful. Find another dealer

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Andrew F.

Mar 10, 2015

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Overall, almost every one of my experiences with Brigham-Gill has been nothing short of outstanding. For the past eight years, I took my (then) Dodge for all its service needs to this dealership and every-single visit, from oil changes to replacing the timing belt, I have always received superior customer service. My interaction with my trade-in to purchase my new car with sales specialist, Scott Cavicchi, was nothing short of excellent. Having done my research prior, knowing what I had in-mind for the entire transaction (from trade-in value, what I wanted for a vehicle, etc.) Scott was able to professionally and swiftly meet all of my requests. I used the word "swiftly" because my intention was to accomplish everything that I wanted in one day; Scott was able to meet this in roughly six hours. Scott was referred to me by the Service Manager, Ed Saunders, whom has been truly outstanding with all the help he has given me with my previous car over the years. Between these two professionals, I would absolutely recommend Brigham-Gill to anyone, as I will continue to be a loyal patron. My only less than ideal experience came as a result due to some of the aftermath from Alex, the financing specialist who wrote-up my contract for my car loan. Having received, as Scott put it, "the lowest rate for a 75-month car loan he had ever seen and given" as a result of my credit, I felt pretty happy with everything we had agreed upon which included a warrantee attached to the loan. After reconsidering the warantee and realizing that it didn't suit my personal needs, I tried a number of times to contact Alex to remove the warrantee. Even when I spoke with him and he said he would get back to me, he never returned the calls; the warrantee is still attached to my loan as a result.I want to emphatically stress, however, my numerous interactions with Brigham-Gill have truly been superior to other dealerships I went to prior to solely taking my car here, especially with the above-mentioned gentlemen. To rate Brigham-Gill as anything less than five-star, when I've had such positve experiences, would not be true.

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Kerlyn Guerrero

Mar 9, 2015

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i ask for more details about a jeep and their never contact me No way to made businesses

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Awoodman

Mar 6, 2015

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I received exceptional service from Brigham Gill. I dealt with Bill Munroe who was very helpful and knowledgeable. I am very happy with the purchase of my new vehicle.

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rosina2380

Mar 6, 2015

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I purchased a new Chrysler 200 at Brigham Gill. I was very pleased with the assistance of Bill Monroe and the rest of the team. The process was fast and professional. I will def. be back for my next car purchase!

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Installers

Mar 6, 2015

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Just purchased my new jeep overland and love it, bill helped me get out of my 14 into a 15 very excited, love bill and bgill

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gurshaj

Mar 2, 2015

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I just got into a new lease at Brigham Gill. This is my second jeep leasing from them. The customer service was great and the process was easy. I would highly recommend them.

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Jess

Feb 16, 2015

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Nick Pesiridis was so helpful and knowledgeable! He helped us find our new car and the process was quick and easy! Thank you for all your help.

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fiero126

Jan 18, 2015

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I have worked with this dealer for about 8 years and I have nothing but great things to say. They are all very profession, knowledgeable, and considerate. They negotiate very well, and are truly interested in meeting your needs. I also use them for all my service, and they have gotten me out of several jams. I will always buy from this dealer, they are hands down the best Jeep dealer in the area.

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Jeep2015

Jan 14, 2015

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I had a great experience with Brigham Gill. The customer service was great and the level of friendliness was good. I would recommend others to shop here.

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Dan

Dec 31, 2014

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I was looking to replace my aging Dodge Ram with a newer late model Ram so I contacted a friend in the car business that I have known for years. He found me the truck I was looking for, in my price range with more options than I anticipated. The truck was at Brigham Gill where the service was friendly and professional and I couldn't be happier with the level of service. If you are looking for a new or used car, go to Brigham Gill and ask for Jim Tarushka, then you can be as happy as me.

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bill

Dec 30, 2014

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I found Nick to be very friendly and cooperative. He was extremely informative about the vehicle that I bought. I got a red bow for Christmas!

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Vec

Dec 7, 2014

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Let me begin by saying I love Jeeps from Brigham-Gill! This is our fourth Jeep. I am so very pleased with the dealership & service dept. .Four days ago we met ,Louis Toledo, he is the sales consultant who greeted us and helped us find our perfect jeep. He listened to what we wanted, was polite, patient and professional, he made it a pleasurable experience. I recommend him highly.I picked up my 2015 Limited and I am so very pleased once again.....Thank you, Louis Toledo, Chip, Mohammad and Jay

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nj nj

Dec 4, 2014

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Last week, my husband and I decided to stop by the dealership and just look at the new models of jeeps that are offered. We did not really have any intention of buying a new car that day. However, Luis Toledo, one of the sales consultants, did a great job going over all our options with us and got us exactly what we wanted. Thanks to him, we made our decision and purchased a new car! He was extremely pleasant, friendly, knowledgeable, and professional. He should be an example to many of customer service representatives how they should be doing their jobs!

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marymary

Dec 2, 2014

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I cant say enough about Scott Cavicchi. He goes above and beyond the call of duty for his customers. Scott treats his customers like family. Brigham Gill cares about the customer as well.

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cabgpatch04

Dec 1, 2014

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I have always had a great experience with Brigham Gill. Scott Cavicchi goes above and beyond for his customers. He cares about his customers and their families like they were his family.

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migueldv

Nov 24, 2014

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We bought our 2014 Jeep limited with Joe M. Needless to say the customer service was great. We'll be back again for services etc.

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Teresa Costello

Nov 21, 2014

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Luis Toledo was a real pleasure to work with -- just the kind of salesman anyone hopes to findwhen they are making a big decision to purchase a new car. Luis is very professional andpolite and NOT pushy at all and listened to exactly what we were looking for, and bylistening so well and working so hard for us he found us the perfect vehicle we were looking for, and we couldn't be happier with him and the service we received from him. We hope he has a lot more success as he's a true asset to Brigham-Gill.He's A+ and we highly recommend him to others!Teresa And Ray Costello

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jamie.mcleod.108

Nov 14, 2014

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If you have an inclination of the vehicle type that you want;If you can't stand the stupid dance of " let me disappear to my manager and get the best price for YOU"If you want to be sold what you need or desire, as opposed to the more expensive unit on the lot with the highest margin;Then Jim Tarushka is a good choice for you with buying a new vehicle.

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akvaz

Nov 5, 2014

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Nick was very knowledgeable and took great care of us! We switched from Ford Explorer to the new JEEP. Nick was able to get us a great deal on our new vehicle and even offered us an added incentive that lowered the price of the car since we moved from Ford to Jeep. It was a good decision and we are loving the new Grand Cherokee.

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kheydari

Nov 2, 2014

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Normally I never have a good experience buying a car; however, yesterday I purchased a car from Brigham Gill Jeep in Natick, Mass, and I had a great experience; The sales person Luis Toledo was polite and professional and helpful and gentleman in finance David was great I needed the car by next day and they were able to pull it off considering that I went there late Friday afternoon. The next day I was greeted by Louis and he spent a good amount time explaining all the car features etc.Overall it was a great experience and I recommend them to anyone.Kam H.

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dyanne

Oct 22, 2014

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The service was excellent and the Sales Consultant - Jim Tarushka - was fantastic! He was knowledgeable and not pushy with regard to the sale. This is the 4th jeep I have purchased there and I would strongly advise choosing this dealer out of all others in the state.

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meirlilcear09

Oct 21, 2014

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Bought a 32 thousand dollar car and have been to the service department FIVE times within the first two months. was told they did a recall on the breaks TWICE, when they had not. Even completed the paper work saying they had done it when they did not. Today, the engine stalled, breaks locked, steering wheel locked, car would not start and then would not turn off, moved when it was in park. And, the answer to this was coming in next week. Not a single apology or solution offered. The worst customer service I have ever seen. Told me the car would be detailed and clean when I picked it up, was not even given a car wash or vacuumed inside. No one apologized, just acted like I was an inconvenience. Had to ask to told about the car-even where the windshield wipers in the jeeps were. I would NEVER recommend buying a vehicle from here.

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miller

Oct 21, 2014

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never. ever. buy a car here. disgusting customer service.

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LunaS02

Oct 11, 2014

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I had a fantastic experience with leasing my brand new Jeep. Everyone was pleasant and really helpful. This is a very professional dealership that knows how to make the customer happy.

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jwestli

Oct 6, 2014

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We spent several months reviewing different SUVs and cars and visiting multiple dealerships in the area. We finally decided to purchase a Jeep Grand Cherokee. The question became which model and with what features. We also had to pick a Jeep dealership. Nick in the Natick store of Brigham Gill was great. He had enormous patience as we debated different models and the benefits of different features. Nick knows his stuff and his strong product knowledge and friendly manner was enormously helpful . Thanks, Nick!!

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Kat22Uby

Sep 30, 2014

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I've been doing business at Brigham Gill since I first leased a new Grand Cherokee a while back. Dan has been great to work with. Always friendly, and very knowledgeable. Thank you, Dan, and the rest of the management staff on helping me with my new Jeep. I would definitely recommend Brigham Gill to anybody shopping for a new car.

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gdtconnors

Sep 28, 2014

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I couldn't have had a better car buying experience. Jim was so friendly, knowledgeable and just a great all around guy. He got me the exact Wrangler I wanted and jumped through hoops to have it ready for me when I need it. He took the time to go over all my options and made it a truly fun experience! Great dealership to do business with!

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nicole.sanchez.7374

Sep 24, 2014

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This dealer did a great job of woking on prices to fit my budget while still getting me into my dream Jeep. Nick was a great help and I am glad I was able to work with him in order to buy my car! Great dealer!

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JulieFord175

Sep 22, 2014

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Helpful, friendly staff. Prompt and courteous, answered email questions right away. Went over all my options with me, and got me exactly what I wanted. The price I found online was the price of the car!!

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Christopher Fritts

Sep 21, 2014

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The staff at Brigham Gill was excellent. So friendly and knowledgeable. 2 years ago we bought a Chrysler Town & Country there and it was terrific. The same thing just happened when we bought our new Jeep Wrangler. So easy, no hassles and no strong arming. We wanted to finance through a credit union and they didn't even blink. It was a thoroughly enjoyable experience.

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brianc53

Aug 31, 2014

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As soon as I walked into Brigham-Gill I felt excited about buying a jeep. Right away Dan approached me and gave me great advice on which car would be best for me and my family. Thanks to him I ended up purchasing a 2014 Jeep Grand Cherokee and we love it. I will highly recommend Dan and Brigham-Gill to anyone looking for a car from now on.

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agorelick

Aug 27, 2014

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Needed a 2nd car. Went in, had a test drive, my salesman Rith Lan was knowledgeable, not heavy-handed, and allowed me to come to my own decision. Price was fair and we worked out the deal and closing quite easily. A very positive experience.

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raez

Aug 26, 2014

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We went for a test drive and the sales person kept on asking us whether we can strike a deal the same day. When we said we need time to consider further, he became unfriendly. The whole test drive was not at all informative. It seems the car dealer didn't know his product well.

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pshine07

Aug 25, 2014

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Wanted a no hassle experience and got exactly that. Shopped around, did my homework and Brigham and Rith provided everything I was looking for at a great rate.

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sjchallis

Aug 15, 2014

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He was very cooperative and helpful. The process was efficient. Caduste was knowledgeable and walked me and my daughter through every feature of my new vehicle.

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maryc4767

Aug 12, 2014

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Brigham-Gill dealership made buying my dream car stress free and even fun! Caduste and Randy made it very pleasant and easy. They both took their time with me and listened to what I wanted but also told me what was best for me. Five star service all the way! And I absolutely love my jeep!!

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excellent

Aug 12, 2014

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Excellent excellent sales staff, not pushy, very knowledgable, fun friendly clean

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robert.wolf.376

Aug 1, 2014

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I recently had Nick Pesiridis as my salesman and he was very accommodating. He even drove Jeeps to the main lot from a different lot so I could take a look at them. I love my new Jeep Cherokee. Nick is a very easy going salesman and was quite helpful explaining all the features. Brigham-Gill was very quick with the paperwork, and My Jeep Cherokee was conveniently parked right outside with plates on it the day I picked it up. I really appreciated my overall experience and recommend Brigham-Gill and salesman Nick Pesiridis.

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JSchuler

Jul 31, 2014

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I recently purchased a New Jeep Wrangler Unlimited from Brigham-Gill and its has been the best experience. The salesman that helped me was Tyler and he was low pressure and had all the answers for me to my questions. I have been in the market for a while and Tyler was very patient with me and my wife. I would recommend Brigham-Gill and Tyler to any one looking for a great experience in buying a new or used vehicle! J Schuler

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perezmario432

Jul 31, 2014

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Thank you so much Tyler for a great friendly experience at Brigham Gill I brought a town and country! I honestly hate going car shopping due to all the stress and hassle but Tyler was attentive to all my question and concerns as well the biggest part is that I was shopping around for the best price and Tyler made it happen! I highly am express with all your efforts Tyler I will definitely recommend Brigham Gill to my friends and family thanks again.

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rtunn77

Jul 31, 2014

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I have always wanted a Jeep Wrangler so I was very eager to purchase one at Brigham-Gill after having been suggested to go there from my sister-in-law. What a great experience! I worked with Dan and he was so helpful to me! He helped me figure out what I actually wanted out of the Jeep and the best buy that I could get. I will definitely be recommending this place and Dan to the rest of the family! Thanks for making such a usually difficult process easy.

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pjmulhern926

Jul 31, 2014

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I worked with Nick Pesiridis when I went in to look at cars. I was unsure of what I wanted and Nick helped me find exactly what I wanted. I got a good price on my new Wrangler 4 Door and I feel like I got a fair trade in on my old car. I have not yet used their service department but the entire sales staff was friendly and worked hard to find me the exact vehicle I wanted. I would recommend this dealership to everyone.

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Jeep!

Jul 30, 2014

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Bought a 2014 Jeep Grand Cherokee at Brigham-Gill from Nick Pesiridis. Thanks to Nick for making the process easy and straight-forward. I recommend this dealership for the excellent service and facilities.

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vickie1177

Jul 28, 2014

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Had the best car buying experience with Nick, he was HONEST and very well ORGANIZED. Very rare to find that in a sales person of any caliber nowadays. As long as Nick is working at Brigham-Gill I will continue to recommend friends, family and co-workers! They have the Best line of Dodge, Chryslers and Jeeps along with a great selection of used cars and the most important thing is that he doesnt play games. When I had a question while I was at the dealership he showed me I even called him on his day off with a question and he did not hesitate to answer and did not rush me off the phone. Where else can a girl like me get service like that? Only at Brigham-Gil with Nick Pesiridis.

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jwolff123

Jul 17, 2014

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All the employees were friendly and went out of their way to ensue that we were well cared for. There was no pressure and information was readily accessible.

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jeepinri

Jul 15, 2014

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Very pleased with my 2014 Jeep Wrangler Unlimited and all the help from Nick! Honest pricing, great communication and quick and efficient closing at the dealership. Overall a great experience and I will happily refer others to Brigham-Gill and Nick Pesiridis!

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Sgallo87

Jul 12, 2014

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Overall experience was great. Scott sold me my new 2014 Jeep Wrangler and he was great! Very knowledgeable and made my experience a fun and easy process! I would highly recommend him and the Brigham Gill dealership to anyone!

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Jeep32

Jul 11, 2014

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Caduste was incredibly helpful in making my decision on a jeep. He went above and beyond. Honest and trustworthy. Knowledgeable, and ready to answer all of my questions. He made my car buying experience easy and effortless. I would definitely recommend friends and family to Caduste.

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vanquished

Jul 10, 2014

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I really wanted to buy from Brigham-Gill. They pull you in with a great price but low ball you on your trade. Interestingly enough recently went back to look at a lease for a family member, the numbers simply didn't work out....The real reason I'm not happy with Brigham-Gill was when I went to buy a car I was kept waiting (after the test drive) for a couple hours (they had the keys to my car valuing for a trade). They came back with some low ball offer and tried the whole "just increase your loan length and look at your payment!" charade. When I finally walked out it felt like they were bullying me saying "I guess you just weren't that interested" in an obnoxious tone. I'm not new to the car buying experience, I don't like it but I'm not averse to the game. After I had left the dealer ran my credit several more times to get be a better deal, eventually they met my requirements but it was too late, I had already got my deal from another dealer. I'll still consider Brigham-Gill in the future, they do have excellent prices and eventually they make you a reasonable offer, but the games they play cost them a sale.

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d_c

Jul 5, 2014

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Felt I received a fair price on a new Wrangler with very little haggling over the final cost. Great inventory for new cars (discovered they had several cars at an offsite storage lot). Exceptional customer experience working with Caduste from first contact on the lot through delivery of the car. Caduste was responsive and upfront with me throughout the process. Before picking up the car Caduste notified me of some slight damage that occurred to the bumper while prepping the car for delivery, he made arrangements to have the bumper repaired including providing me with a free rental car to minimize the burden of coming back for the work. I would definitely recommend Brigham-Gill to anyone looking for a Jeep.

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jonjeep1234

Jun 30, 2014

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I went in recently looking to buy a Jeep and instantly Dan came over to help and was very attentive throughout the whole process. He was able to answer all the questions I had and helped to pick out the options that were best for me. The entire experience was very fast and easy, I never felt like I was being haggled or thrown from manager to manager. Very happy with the purchase.

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steve63969

Jun 30, 2014

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I bought a jeep at Brigham-Gill and worked with Pat Read. He was a true professional and made the whole experience easy. It was nice to go to a dealership that doesn't pressure you make you uncomfortable. Great dealership!

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shepaz

Jun 30, 2014

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Dan was the best sales person I have ever dealt with, real professional and very attentive to all details. I would recommend Dan to everybody who is looking for a car and a great sales experience.

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cdciv2014

Jun 30, 2014

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Was having a hard time finding a reasonable price for a used car but Dan at Brigham Gill was very patient and attentive during my visit. I am very happy with the result and will definitely come back for my next car purchase.

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Saschnare05

Jun 26, 2014

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Last week I had the pleasure of purchasing our new 2014 Jeep Wrangler Sahara from Brigham Gill in Natick. Scott Cavicchi was extremely knowledgable and professional. He was a ton of fun to work with!Scott listened to what I wanted and made things happen, stress free, and with a quick turn around. I had shopped around a bit and the price after my trade was very fair. Pat Read was also very helpful. I highly recommend Brigham Gill! My family loves the new Jeep! Thank you Scott for this great experience!

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sgstone23

Jun 24, 2014

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Service at this dealership was great! We did not feel pressured to make any decisions and the employees were very accommodating. They went out of their way to bring cars to the lot for us to look at. The whole process of purchasing a car went very smoothly and quickly!

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Eds3378

Jun 24, 2014

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Just back from purchasing a new Jeep Grand Cherokee from Brigham Gill and Nick Pesiridis. great experience. Nick covered every issues I had. From best price on the new car, to helping on the trade in, to setting up the new car. He was there to hold. Y hand. I have purchased 20 cars in my life and I never had as repos site and detailed salesman as Nick!

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mcoughlin

Jun 23, 2014

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As a first time car buyer out of college, Joe made the experience easy, quick, fun and helped explain all financing options. I'm very happy with my experience and recommend Joe as a salesman for everyone!

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gdhemi

Jun 23, 2014

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I found the truck I wanted, Color and modelNegotiation was actually enjoyable. I got close to price I was hoping for.They were very organized, the paperwork signing was literally 5 mins, usually that's A 20 MIN ordeal.Rith was very knowledgeable about new features in the Ram.Thank you,, Greg D Watertown, Ma

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jghazarian

Jun 23, 2014

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My husband and I walked into Brigham-Gill dealership in Natick to look at Jeep Wranglers. We knew that we wanted to purchase a new car but we were not sure if it would have been that day. Caduste our sales rep. was very knowlegable about that particular car that we were looking for and he worked very hard till we made the deal on that day 6/18/2014. Also the head of the sales manager Randy was very helpful in this transaction. Marc Rosenfield who did our financing was professional and he did a great job. We couldn't ask for anything more.We have been through so many dealership in our lifetime. We bought numerous brand new cars and traded our old ones, but this dealership was the only one that we went in and purchased a car at the same time.That shows that how good this dealership is.We defiantly will recomend this dealership to our friends and family.The service and professionalism was the best. any questions you can reach me at jghazarianatverizon.net.Juliet Ghazarian

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blburke11

Jun 19, 2014

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From the moment I walked in Caduste was at my service to ensure I had every question answered and information to make a decision. From their I was quite impressed in the negotiation process and phenomenal service they provided. I highly recommend this dealership, more importantly I recommend Caduste Michaud, top notch consultant!

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BrooklineMA

Jun 16, 2014

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I recently purchased a 2014 Jeep Wrangler from Brigham Gill in Natick. I couldn't be happier with my experience. I got the price I wanted for my trade in and for the Jeep I wanted without haggling or being handed from manager to manager or having to wait forever to get an answer and then being told the numbers won't work(you know the usual dealer nonsense). Caduste my sales person was fantastic, he was professional, polite, efficient, and delivered on everything he promised. I have never had an experience buying a car that has come close to how well The Brigham Gill staff handled my deal. If you are planning on buying a Jeep this is where you want to go.

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JuliaCD

Jun 16, 2014

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I enjoyed working with Caduste very much. He's young, clearly a hard worker, and very pleasant. I will definately track him down again when it comes time to buy another new Jeep.

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leilaJiang

Jun 13, 2014

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I bought my first car and later traded it in for a bigger car at this dealership with one of the dealers, Nick. Both times, I had great experience. Nick really tries his best to help and satisfy customers. He is very efficient and professional. I would highly recommend this dealership and Nick to all my friends who are considering getting cars.

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anthonygarrity

Jun 10, 2014

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BUY HERE...Three points everyone should consider when choosing a Jeep/Chrysler/Dodge/Ram dealer. 1.)Professional and knowledgable.2.)Main concern is the customer! They want to you comfortable and confident in your deal and if you aren't they go out of their way to make sure you are happy!3.)Straight up and honest! They are a standup crew that isn't trying to hide anything from you, you won't feel intimidated or swindled by them.Brigham Gill's crew is fantastic, a laid back professional culture supported by their amazing sales staff, management, and service department. I am beyond picky and I know what I want, and BGill was more than happy to help me achieve what I wanted to through them. They had the Overland I wanted at the best price I had seen out of any dealer within 200 miles of Boston, I looked for 6 months and they had the only one I wanted. It was in perfect shape when I got there, nothing was hidden from me online. Luis and Chip are the best, and I strongly urge anyone looking to buy a vehicle to go to them. I am hard to please, and they blew me away. and I WILL be back for future purchases.Thanks!

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Dj59233

Jun 9, 2014

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Caduste was a nice guy and the whole experience was stress free. Would suggest this dealer and salesmen to anyone looking to buy a car. Went in just to look and came out with a brand new car. They really care about their customers here.

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Wrongdealer

Jun 4, 2014

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My mother purchased her car here back in 2007. After servicing the car there for so long we decided not to return. The owner and the service department was rude. My car was never fixed correctly and was not cleaned or washed after service.

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Periodrill

Jun 2, 2014

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Unreliable, unprofessional. Evidently 32k falls off the trees in their world. I sell a car for that much or anything for that matter I'd sure answer the phone, or the text or the email.

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mjskel07

Jun 2, 2014

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Caduste was great! Very friendly and personable guy. Would come back to buy from Caduste again. He was hardworking and did his best to work with me.

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Kasstewrn

May 31, 2014

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I have bought a few cars and always hated the process. Joe answered all my questions. He knew what he was talking about and at no time did I think he was hiding something. I had been a few places looking at the Dart, and the salesmen went back and forth getting prices. It took forever. When it came time for price Joe showed me the price on line. He then asked me a few question and I received another rebate. The price was the lowest and no bull. I got the price upfront. Other places were close,but that was on there fifth price. The dealers were hounding me there was no pressure here. I was on my way home in my new car in less time than it took to get a price in the other places. Mark was finance guy. He got me a good rate and was very nice. Only place I will buy a car

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Chrissy1984

May 31, 2014

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I just bought a Cherokee from Brigham-Gill and the whole thing was very easy. Patrick was very nice and helped me pick out the right Jeep. He got me a great deal on my new Cherokee, and I love it!I would recommend him to anyone looking for a jeep.

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Aryastark42810

May 31, 2014

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I went into the dealership thinking that sales people are the enemy but I felt like Pat really understood my needs and helped me find a vehicle within my budget.

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riverafamily10

May 30, 2014

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This is my second Chrysler purchase at this dealership! Ali, my sales rep, was wonderful! He took all the options I wanted and found me the right car for my family! Thank you so much!

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rossjoy

May 29, 2014

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Ali was a pleasure to work with. He was very knowledgeable of the product; professional, and accommodating. The whole experience was positive. The service department is efficient and friendly.

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happyally8

May 29, 2014

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This dealership was very friendly and very helpful throughout the whole process. Nick was a joy to work with and very knowlodgeable about the car.

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LizaDoo

May 29, 2014

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Luis was a pleasure to do business with. He was courteous, knowledgeable and business like without being pushy. After purchase he explained the workings of the various systems that were different from the 300C we owned.

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wranglerfan60609

May 29, 2014

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I had a great experience buying my car at Brigham Gill Jeep. I got a much better price than from the other dealers I went to.My cosigner was out of state and the registration was also

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Famwilliams

May 28, 2014

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Salesman (Nick) was one of the most genuine people I have ever had the pleasure of meeting. He was honest and non- judgmental, polite and not pushy, and knowledgeable about the car. The atmosphere at Brigham-Gill was pleasant and comfortable. The pricing on the cars or at least the one that interested me was lower than most dealers in and around Boston. I would definitely recommend this dealership and although the salesmen were all professional and respectful I do give Nick the highest recommendation.

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Jeepgirl505

May 24, 2014

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After thirteen years I had to start the dreaded task of buying a new vehicle. I was not looking forward to all the BS that comes from the salesmen/women. So that being said ,I armed myself with every tool that is out there to help me make my purchase.(KBB, Edmunds ect.),just knowing what I was going up against. The old "Bait and Switch", "Sorry we sold that one but we have this one", "Oh we need to update our web site inventory", "If we don't have it on our lot ,we can get it from another at no cost to you". $198, and 290 miles on the vehicle later... and what happen to NO COST and another 10 miles on the vehicle it's consider used! "You have to order the running board separately, but their only $450"! or the best one" Let me go and see what my manager can do"! REALLY! So let the BS begin! Four dealerships later, I have come out with more knowledge of the Jeep Wrangler Sport Unlimited that any human should know! with all their fast talking, wheeling and dealing,trying to be my best buddy,I was nearly close to ending my search,when a friend suggested Brigham and gill. Off to do more home work, I went on their web site. They had three jeeps that had everything I wanted. Called to make sure they had them, two out of three is still available.Great I'll be there shortly.As I walked into the dealership,the pain in my temples pulsated with each step I took. My stomach churning with the sour pain of dread,you know the feeling! you've all been there! I was greeted by a polite gentleman for which I told him who I was and that I had called earlier and I was interested in the two jeeps. He told me it would be 5-10 minutes before someone could help me. 5 minute later ,out comes Rith Lan.A very polite, personable,straight forward young man. Maybe my beacon of light? My savoir? My light at the end of the tunnel? We'll see about that. At this point my defenses are up and with a poor attitude, this poor kid has no chance! I told him what I was looking for and my price range.We took a short ride over to the other lot,had a look at the two that they had.Happily surprised, It was the Jeep I have been looking for for months! The price was the cheapest I have seen, and best of all the running boards came with it! And I will add, it only had 3 miles on it!! There was no BS. I'm seeing the light folks!As we drove back to the dealership,I notice that the pain between my eyes was subsiding and the twinge in my stomach slowly fading away. Still cautious and my guard still up,we sat and went over the whole deal. We had to just finalize on a trade in. So I met and talk with Chip. I felt I received a good deal for a trade in.I didn't need finance thu I did meet with Mark and had to sign some papers. The whole process took about an hour. I picked up my new Jeep the next day. Rith went thru the whole jeep with me. Set up my blue tooth. Told me if I had trouble putting the soft top on,to bring it in and they'll do it for me. All in all it was a great experience from start to finish. Great dealership. professional sales people. No gimmicks,no fast talking, I'm your best buddy attitude. Most of all as a girl,I didn't feel that I was talked down to, nor did I have to play up to that whole "Boy's club" attitude. they all had respect and professionalism towards me. Would I recommend this dealership? Yes!Was it a great experience? Yes!Would I use them in the future? Yes!Was Rith my beacon of light,my Savior, my light at the end of the tunnel? ABSOLUTELY!!!Thank you Rith

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tjsail33

May 23, 2014

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Coming off of a horrible experience at a certain lawless dealership, we found Louis and his co-workers to be extremely helpful when selecting our next Jeep. I called the night before we visited, stated the car we wanted off their site, the car we were looking to trade in, how we wanted to pay, and asked Louis if he could meet the out of pocket price we were looking for. He said yes, so we drove over the next day, and were greeted by Louis with the keys to the Jeep so we could take it for a test drive. After returning from the test drive it took roughly 10 minutes to get the details of the deal hashed out, and true to his word, Louis got us the out of pocket price that we were looking for. By far the best dealership experience I have ever had, and I highly recommend Brigham Gill and Louis to anyone looking to buy a new Jeep.

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jarmenti

May 23, 2014

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My sales consultant Luis, was extremely pleasant to work with. He helped me find the sports package jeep that I wanted and I feel satisfied with not only him but with the Brigham Gill dealership. I would highly recommend Luis Toledo to anyone whom is interested in purchasing a new vehicle from Brigham Gill.Thank you, Joseph Armenti Jr

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richjoyce

May 19, 2014

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I purchased a Jeep from Luis a couple years ago and had a great experience. I am looking to upgrade my wives Jeep and did not call any other than Luis to do so. Since buying my previous Jeep from Luis we have created a bond, every time I get my car serviced he makes a point to come over and say hi. Luis has given me a sense of trust and that is why I am only going to buy a car from him.

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cabgpatch04

May 15, 2014

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My overall dealing with Dan McWilliams was pleasant. He went above and beyond the call of duty for me. Let me know everyday that he hadn't yet received the title and when it did come in I was en route to NATICK hospital for surgery and he met my mother in the parking lot and swapped plates for me.

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Gaylenplant

May 14, 2014

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This is my second Jeep I have leased through Brigham- Gill with Dan McWilliams as my sales associate. I had a great first experience but it was my most recent experience that will keep me as a returning customer. I had very specific request for my second Jeep and really look to Dan to help me out. He took the time to find me the right Jeep and at the price I could afford. In addition Dan took time on his day off to support my schedule and treated me and my dog like family. I truly enjoyed my experience and I look forward to working with Dan again and getting my next Jeep at Brigham-Gill.

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FiveJeeps

May 13, 2014

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Fast and friendly service, excellent price. Would recommend this dealership. I have purchased cars from Brigham Gill for 20 years. Caduste Michaud (Sales consultant) and Randy Albright (Business Manager) gave very attentive service .

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apaladino515

May 11, 2014

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This was my first experience buying a car and it was such a positive one. From the second that I entered the dealership, employees were welcoming and eager to help. Everyone was so helpful and knowledgable and I definitely would recommend this dealership to anyone else looking to purchase a new car.

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Mariana22ts

May 10, 2014

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Great service, very nice, very punctual and organized as well as friendly and understandable. Showed us every possibility and more. Made a follow up to make sure we were coming

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Nstgo22

May 10, 2014

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Will recommend sales person to any of friends and acquaintances! Always in phone contact with myself in the process on receiving the vehicle in a timely matter...

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1234retg

May 7, 2014

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Caduste was excellent! He was helpful and cheerful and knowledgable. I would certainly buy another car from him. He was incredibly pleasant to deal with.

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Adampoitras1

May 7, 2014

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I traded in my 2010 range rover for a 2010 jeep wrangler unlimited and couldn't be happier with my "new" wrangler. I worked with Caduste in sales and he was very helpful, and made me comfortable with my jeep. Caduste made sure the vehicle was ready and clean when I had my trade in ready.

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mcflem06

May 1, 2014

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Had the opportunity to purchase a 2014 Jeep Grand Cherokee Overland at Brigham-Gill and was extremely satisfied. Good deal that was fair to both parties. I worked specifically with Ali (sales) and Edwin (finance), and would happily do so again.

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kaitlynsawyer

Apr 30, 2014

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Over the past few months, I have been to many Jeep dealerships and have spoken with a variety of Sales Consultants. However, every time I either felt as though I wasnt dealing with someone who was very knowledgeable and/or willing to help me get the best price possible. From the moment I met Luis Toledo at Brigham-Gill, I could tell that he was very knowledgeable, personable, and truthful (unlike many Sales Consultants). He went out of his way to make sure I saw and knew all of my options. He knew everything about all of the different models of Jeeps down the to very precise features. He was very calm and took the extra time to help me come to the best possible decision for my own financial situation. Without question, he informed me of additional discounts that were available to me, which I greatly appreciated. I bought my car on a Saturday and wanted to pick it up on Monday during lunch. He made it priority to get everything done for me Monday morning so that picking it up during lunch was a possibility. When I went to pick up my Jeep, he took the time to go through all of the features, help me set up personalized options, as well as answer every question I could think of (as I had never owned an SUV or Jeep before - you can image there was a lot!)While Brigham-Gill is a very reputable dealership, it was Luiss professionalism and trustworthy demeanor that will bring me back for future purchases. I would highly recommend him to any of my friends and/or family members who will be looking for a Jeep in the future.

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broncoda

Apr 30, 2014

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I thought the service I received at brigham and gill was excellent .I'd like to thank Luis Toledo and Mark Rosenfield for all there help. Thank you again

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memcneely

Apr 30, 2014

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My wife needed a new car and I had been looking around on the internet we decided to take a look at Chrysler 200's. I had never dealt with Brigham Gill before but I knew that they had been around for a long time so we decided to stop in and take a look. we were greeted by Rith Lan .He was very nice to deal with and pretty knowledgeable about the vehicle. we we given a good price for the new car and although the trade price for our old car was a little low I thought we were satisfied with the deal we were able to get.The car delivery went smoothly. the condition of the new car was the best that I have ever seen out of all the cars and trucks I have purchased over the years. Rith spent a long time going over the controls and how to work things in the car he even helped us get our pones paired to the audio system.I would consider buying from Brigham Gill again and I would highly recommend Brigham Gill to my firends.

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dgar5858

Apr 29, 2014

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I recently purchased a Jeep at Brigham-Gill and I have to say the experience was really great. From start to finish, everyone in the dealership was friendly and courteous. I felt I should write this because this dealership does it the "right" way. Patrick, my Salesman was easy to work with. He knew the product and made me feel comfortable the whole purchase. I've bought my fair share of cars over the years, and its not usually this easy.

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dalejeep

Apr 29, 2014

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I had been following up a phone call that Luis had made to me the previous week. I had leased a Jeep Liberty 3 years ago and my lease was up in September of 2014. He asked me if I would be interested in trading it in sooner. I was interested and came in to look at the new Jeeps. I had gone on-line the evening before and had determined that what I wanted was the Jeep Compass. Although he did show me the higher end Jeeps - Cherokee's, he did not try to push me into something I didn't want. I appreciated that he was listening to my needs and found me exactly what I wanted. Everything continued to go very smoothly, including the gentleman who helped me get the credit approval. I drove out of there that afternoon with my new car. Could not have been happier... Dale Wilson 378 Singletary Lane Framingham, Ma. 01702

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jschuler1357

Apr 29, 2014

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I have just purchased a new Jeep Wrangler Unlimited from Brigham-Gill and had the pleasure to deal with Tyler one of the sales conaultant there. My experience was second to none. I would recommend Brigham-Gill and Tyler to any one looking for a very easy buying experience!

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mcgahay

Apr 28, 2014

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Our 2014 Dodge Dart SXT is the fourth vehicle we have gotten at the Brigham-Gill dealership under the guidance of Sales Associate Patrick Read. This car is the first one we have leased. In every instance, Patrick made the selection process both pleasant and informative for us. We were a bit uncertain about moving up in size from the PT Cruiser to the Dart, but he assured us that we would be comfortable and happy with it. He was right. We are delighted. We are also happy to retain the Brigham-Gill Service Department for the care of the vehicle based on a history of the excellent guidance of the Service Advisors and excellent, reliable work by the mechanics and technicians. We would never hesitate to recommend the dealership to friends and family members.

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georgejbutlerii

Apr 28, 2014

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just wanted to say that I have now bought my 4th jeep from Brigham-Gill and I a really enjoy dealing with them. Ed Saunders in the service department is a great guy and he really takes good care of me. Scott was a pleasure to deal with. No haggling, no BS (pardon me language)-I usually dread buying a new car but not any more through BG. Scott took care of me all the way through the sales experience and made sure the car was in top shape and delivered at the time promised. Couldn't find a better dealer to deal with!

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RubiX1

Apr 28, 2014

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I've bought a lot of cars, and high end cars. Car industry can be difficult for a buyer to put it mildly. I had to get rid of my H3 Hummer, loved the truck but lots of miles, and the only thing close was an unlimited Wrangler. Brian and Ali were very patient with me about vehicle selection and in the end I ordered a custom Rubicon-X in white. The Jeep is amazing, the process was easy and the price was very fair and transparent. All you could ask from a dealer and dealer experience. I would definitely send any friend to Brigham Gill to shop for their next Jeep! Dealership clean and obviously well run. I will take the extra travel for the service too.

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Skeffdog2

Apr 27, 2014

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Great salesperson. Caduste was very polite and friendly and took great care of me. He was the reason i came back and bought the car.

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cwnelson84

Apr 26, 2014

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I went to Brigham Gill, although not the closest dealership to my house, based on their fantastic reputation. I must say that I wasn't disappointed. Working with Dan McWilliams was a wonderful experience from start to finish. He was professional, knowledgeable, and very responsive to any questions that I had. He worked with me on a very tight time frame for surprise birthday gift for my wife and made sure everything was taken care of. I can't recommend Dan and Brigham Gill enough. They are changing the car buying experience one customer at a time.

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franco5455

Apr 26, 2014

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Scott was extremely knowledgable and helpful in every aspect of our car buying experience. Scott is truly dedicated to customer service. I would certainly recommend Brigham Gill Jeep and Scott Cavicchi to all of my friends and family.

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jaden264

Apr 25, 2014

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In my original review, I had noted that the manager refused to address the issue of damage done to a vehicle in between the time of purchase and pick-up.The owner saw this review and contacted me via email immediately. Soon after, I received a call from the manager to arrange for a loaner and to fix the damage.I received the Jeep back, with the damage fixed, including repairs to cosmetic blemishes I knew about, but was ok with as the Jeep is 3 years old. The entire experience was unfortunate, but I have to say the owner stepped up and took care of business. The salesman, Scott, tried his best and was in constant communication with me, but he could not authorize the work to be done. While not a completely positive experience, it is nice to know that the owner and salesman truly care about customer satisfaction.

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Rsneill

Apr 24, 2014

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Nick was extremely helpful and knowledgable about the vehicle/ process/industry. More importantly, he was honest and treated me with respect/courtesy. I would gladly refer business his way should the opportunity present itself. Thanks again Nick. Cheers, Rob

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BrendanGC14

Apr 24, 2014

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I was looking to buy a Jeep Grand Cherokee and went to a few different dealerships. I heard about Brigham-Gill and decided to stop by and take a look. Rith Lan was my sales rep. I was not disappointed. He was very helpful and the reason why I bought a Jeep Grand Cherokee. He made the process easy and a very enjoyable experience. I would enthusiastically recommend him and Brigham-Gill to anyone. He provided me a great test drive with no added pressure in selling me the car. He answered all my questions and concerns about the vehicle. He found me my Grand Cherokee and Brigham-Gill gave me such a great price on the car. I used to own a BMW and an Acura MDX this by far is the best car I have owned. Stop by Brigham-Gill and talk to Rith Lan if you are looking to get a vehicle. Great dealership!!

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Pattesh

Apr 24, 2014

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Joe was great and was helpful before during and after I bought my car ! I don't know if I'd go any other place but brigham gill to by a car. No hassle or haggling

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Philsamrisinger

Apr 23, 2014

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Scott was very professional, easy to work with, and provided lowest price first. I bought two vehicles from him and recommend him to friends. Definitely will return.

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ktdouglas

Apr 22, 2014

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I looked around at several dealerships and no other one was as friendly as Chrysler Jeep in Natick. I originally was looking at a used vehicle, and then wound up getting a new one. Joe followed up with me(not in a pushy way like all the others), he answered my emails quickly and was able to work with my budget! I love my new 2014 Jeep Compass and would recommend this dealership to everyone!

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atcon88

Apr 21, 2014

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Nick was knowledgeable and generous with his time. He had helped me pick the Grand Cherokee limited after explaining the features that it came with. Great place to look at and purchase a vehicle, also i love this truck it is awesome to drive.

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davidoleary

Apr 21, 2014

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We stopped into Brigham-Gill Jeep to take a look at a Jeep Cherokee. What a pleasant surprise! We couldn't have been happier with our sales rep, Rith Lan, or the dealership in general. Rith answered every single question we had about the car (and there were many), gave us an extended test drive, allowed the two of use to talk privately about what we thought about the car, and gave no heavy-duty sales pressure whatsoever. The price on the car was more than fair compared with other dealers, and there was some negotiation on the trade-in value of our old car. The "finance" questions about the added warranty was short and direct, again, with no heavy-duty pressure at all. We picked the car up a couple of days later with brand new plates and a new inspection sticker. Easy!Would enthusiastically recommend Brigham-Gill and Rith Lan, our sales rep.

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Lav76

Apr 19, 2014

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The sales rep Luis, was very helpful in going through the details of the vehicle, I would recommend the dealership to friends and family for their new car purchases.

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Bntmathur

Apr 17, 2014

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Caduse was extremely professional and helpful. He made my car buying experience very pleasent. I will recommend him and the dealership to all my friends. Hope to do business again.

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marymary

Apr 13, 2014

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Scott was great and went the extra mile to get the right jeep for my needs. He has always been helpful and is the main reason i purchased my 2nd car from Brigham and Gill.

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Jared88

Apr 10, 2014

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Worked with Brigham Gill for a custom order truck. Great experience and great staff. My salesman Caduste was great. He was very helpful, great communication throughout the whole thing, and very nice. Made my buying experience smooth and enjoyable.

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notredame3950

Apr 10, 2014

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Caduste and Randy were great to deal with. Would certainly recommend them to any of my friends or relatives when they are considering buying a new vehicle.Great job guys!

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milodagher

Apr 9, 2014

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I worked with one of the salesmen, Scott, when purchasing my new Jeep Grand Cherokee. He was very helpful, and went above and beyond in all aspects. Ask for him when buying your new car!

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Zepp19

Apr 8, 2014

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Very pleased overall. The buying experience was very smooth and problem free. Louis was excellent with information and helping me through my buying experience. I did feel like I was messed around with a little bit with my trade in with Randy but it was minimal.

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Dropit

Apr 8, 2014

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Nice people, Caduste was we helpful always willing to take all supportive after the sale and thoughtful about my time. A very good experience all around.

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aptempesta

Apr 3, 2014

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I Initially spoke to Dan on the phone and he followed up with me to make an appointment to come in and discuss trading by Nissan for a Jeep.He spent a good deal of time showing me different cars allowed me to drive 2 of them.We discuused the options available, went over the difference from buying vs leasing.I signed the deal that day.

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Zctact

Apr 2, 2014

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Fast and easy. Made car buying stress free. Thank you for helping us get in the truck that will help us grow. Can't wait to come back again.

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Mr. smith

Mar 31, 2014

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I just bought a new jeep at Brigham -Gill from the salesman Tyler he was very knowledgeable with the Jeep line up and I would recommend him and this dealer to any one looking for a great car buying experience. Thanks again!!!!

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Stubanz

Mar 31, 2014

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My family had bought 5 cars from Brigham-Gill in the past, and I had bought one from their preowned lot in Holliston, Countryside Auto. So when I got a job where I had to commute, it was my first stop.I saw the new Cherokee commercials and was pretty sure that's what I wanted. Tyler was very patient as we test drove 3 different trim levels. They had the one I wanted, they presented me with their best price right up front, it was within my budget. Tyler helped me figure out how many miles I needed for my lease and even recommended a cheaper way for me to get the all weather mats.I highly recommend this dealership and I know my family will continue to buy their cars here. Thanks Tyler!

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weedenms

Mar 31, 2014

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I shopped online and all other dealerships in the area. The price was the lowest, trade the highest, and customer service in Sales was by far above the rest. I have high expectations and they were met. The expectation on price was exceeded. Nick's knowledge of the vehicles was very good and helpful in the process. See Nick in New Sales.

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roman.segarra

Mar 30, 2014

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Good customer service, the dealer have a large inventory and the prices are competitive. Nick was patient and Edwin, the finance manager was very professional.

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kwatcher

Mar 28, 2014

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I could not have had a better experience. No hassle, very knowledgeable, Ali made the process easy and enjoyable. Edwin is the business manger and he explained all of the paper work, had everything ready for me to sign and we had a very nice conversation. I could not recommend a dealership and its staff more.

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klevey175

Mar 26, 2014

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Everybody From start to finish were exceptional, from the dealership appearance to the polite and courteous staff. The best price tag system really takes the hassle of the the back and forth price negotiation out of the process. Making for a fluid sale experience. Definitely a recommended dealer to "Must " see. K. Levey (Natick)

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jhiggins219

Mar 26, 2014

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Dan was very helpful and knowledgable regarding the jeeps I was interested in. He put no pressure on me, and helped me find a deal that benefited me. If your looking at Brigham-Gill you can't go wrong with Dan.

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KaraHurd

Mar 25, 2014

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We have bought a car from Dan and he assisted me in returning my leased liberty. He is smart, helpful & always willing to go the extra mile. He is polite and very organized.

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reg1087

Mar 20, 2014

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Caduste was very pleasant to work with - he was informative and courteous and knew his stuff. It was a great experience having him as the salesperson.

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knuthouse

Mar 20, 2014

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Thank you Joe you made the proses of buying a new jeep painless from start to you delivering my new jeep to my office thanks.

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Tabtab

Mar 19, 2014

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Stopped into Brigham-Gill today to upgrade my Jeep Compass!! Worked with Caduste. He was awesome-- friendly, no pressure. He made it a great experience. I would definately recommend him and the dealership. Thanks for my new ride!!

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CTS-Owner

Mar 18, 2014

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Brigham-Gill was honest about the shortcomings of the car and priced it accordingly. They gave me a great no-pressure deal on a used vehicle, and even went to the RMV, got the plates and inspection as part of the process. I would buy from them again!

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SlimHarpo

Mar 16, 2014

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Luis did an amazing job. I got very advantageous pricing versus the competition without hours of negotiating or being baited into visiting the dealership. Futhermore, the service was spectacular. When registration took longer than expected (by a day - I have an out of state license), Luis so far as to drive the car to me in Boston - and offered me a loaner car during the gap period. All in all, this was easiest car buying experience I've had to date based on both price and service.

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seanoneil13

Mar 14, 2014

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Caduste was great to work with. He was very professional and took care of all my needs. He's very energetic and dedicated to the customer. Brigham Gill had a huge inventory of Jeeps and with the help of Caduste it was very easy to find the one for us. Caduste made the leasing process very quick and easy. 95% of the deal took place over text message, limiting the time I actually had to spend at the dealer to less than 45 minutes. I basically bought a Jeep while still working my day job. I told my Father in law when his lease is up to go see Caduste. Ill be back in 36 months to get my next Jeep.

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Jeep World?

Mar 12, 2014

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Very knowledgeable and friendly salesman. Low balled me on my trade-in offer. I did not make a purchase although they had the exact vehicle I was looking for. Very small parking lot which leaves little room for customers.

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gallagher1

Mar 11, 2014

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This was the absolute best experience I have ever had buying a vehicle. The dealership was inviting, relaxed and catered to my personal needs for a vehicle. Luis was GREAT. He was not aggressive or rude at all, which is what I expect and has been my experience from a car sales representative. He was understanding to what my limits were and was open to working with those limitations. When picking up the vehicle he spent all the time that I needed to go over the new aspects of the jeep, set up my phone, explain all the features and just make sure I felt comfortable with the vehicle. I will ABSOLUTELY return to Brigham-Gill for another vehicle, all my service and recommend anyone that wants or needs to trade for a jeep to this dealership. My husband is already planning on visiting when his current lease is up. GREAT EXPERIENCE!

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Marinam13

Mar 10, 2014

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Caduste was honest and fair and I would recommend him to anyone in the market. I got excellent service and a very good price with no games played . Thank you, Caduste!

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cdjiang

Mar 6, 2014

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I had been thinking a lot between Ford and Jeep until I took a test drive in a 2014 Cherokee Limited. I love it ! and also Wrangler and Grand Cherokee. Ali and Tom provided a lot of information when I was trying to make a decision between them. Anyway, it went quite smooth as long as budget is determined, and the choice is easy because you can choose anyone of them without regret. After I confirmed, Ali and Edwin helped on everything else and I've got my car now. It's much better than a Jap car. You know that.

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Likeit73

Mar 5, 2014

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We went in just browsing. We test drove a Wrangler in a short amount of time. Joe in sales was friendly, well versed and most important not pushy. He did not push the car we test drove. He listened to our interests in features and sought out other models. As our interest grew and it came time to talk costs and trade in, it felt like he represented our point of view to the sales manager fairly. To the end, we bought the car we test drove before leaving. Randy in finance was strait forward and had a very competitive finance rate for us. No smoke and mirrors here. Loving the Wrangler! Give this dealer a chance.

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Mollywhalen

Mar 5, 2014

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I had been looking at card for a while and had yet to experience the quality of customer service like I did with Caduste. He was very fair in pricing and was willing to go above and beyond to make sure I was happy with my vehicle purchase!

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Svello101

Mar 4, 2014

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I purchased a used Jeep. It took two weeks for me to get my registration. Two days after buying it the change oil message came on. There was a sticker on the windshield that said the oil was changed, but it was only a sticker. My guess was that the sticker was placed on the windshield and that the oil was never changed. This was a Jeep I purchased, and this was a Jeep dealership. If they had in fact changed the oil they would know how to reset the change oil message. Fifteen days after purchasing it the check engine light came on. I guess they didn't go through the vehicle very well prior to selling it. As far as the purchasing of the vehicle I thought they were very good. I'm worried they never went through the vehicle, and just put it on the lot to sell. Now I've got to take a day off of work so I can personally watch them service my vehicle, as I don't trust them

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akeohane

Mar 2, 2014

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This experience was very positive. The dealer, Ali, was very helpful and made the process run smoothly. He followed up with me often to ensure that everything was working out with the car. He truly seemed to care that the car was a proper fit for me.

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MarcDeCastro

Mar 1, 2014

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Not often you leave a dealership feeling satisfied - but I just did. Great experience at Brigham-Gill Dodge. I am one of those who does lots of research before purchasing an automobile, including getting multiple quotes from dealerships. What I found out was that from what I could tell - the upfront pricing at Brigham Gill was in fact in line (maybe a small difference) compared to the quotes I was able to get from other dealers for their best price. The fees at Brigham Gill were in fact about $100 more than other dealers had quoted me - but overall that is small potatoes. I also felt that we were able to get a fair trade in value for our car. Everyone needs to recognize that their used car is always more valuable to them than it is to anyone else! What I liked was that Patrick was very easy to work with - answered my questions, was responsive, and I did not feel any upsell pressure. The final purchase went smoothly. There were very little tricks or hidden agendas. Only very briefly did Randy the business / finance manager offer me the extended warranty packages - otherwise he just kept the paperwork moving and was extremely pleasant. This is my first American car after purchasing Japanese for decades. Let's hope that this new Durango keeps my satisfaction level going. I would go back here for service and future sales.

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Jimslam

Feb 28, 2014

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I was looking a new mini-van joe made it easy I' would my next car there and tell all my friends about it joe listen to my needs and found me th right van. Price was fair and everything that was promised was delivered

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dhg22814

Feb 28, 2014

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Great deal, awesome service. No games and quick turnaround. Would happily purchase from here again. Picked up a new 2014 grand Cherokee just the way I wanted it with options in stock.

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Jillsie13

Feb 26, 2014

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My exerpeince at Brigham Gill and working with Dan was great. I just purchased my second car, and I have always had a great experience. Dan is very friendly and professional, and really goes above and beyond. I would recommend Dan and Brigham Gill to friends and family. -Jill L. Medfield

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samsnyder1979

Feb 26, 2014

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I wanted to thank Dan and the rest of the sales department for a great experience and being really helpful. This is the second car I've gotten at Brigham-Gill and would highly recommend them to anyone in the market for a new vehicle. The entire process was painless and fast. I took delivery the same day and everyone I dealt with was friendly, respectful and professional. Sam S.Sherborn MA

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drewdawg13

Feb 26, 2014

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For the past six years, I've been a loyal customer to Brigham-Gill in Natick for all of my vehicle's servicing. As I sit comfortably in my leather seat watching the local news on their HD flat-screen TV, I am gladly taking advantage of the free wi-fi that's provided to let you, the reviewer, know that I'm completely confident in the routine maintenance work that is being done to my Dodge. From scheduling a simple oil change, to the tune-up my car is currently undergoing, I know that every time I walk-in, I'm greeted with professionalism and sincere, straightforward honesty from Ed Saunders, an exceptional Service Advisor, to the warm, pleasant greeting I always receive from Janice in the waiting lounge. I am certain in the words I have chosen to describe my once (and future) service experiences at Brigham-Gill not solely out of personal preference but rather the proof of my vehicle never having a single maintenance-related issue due to the exceptional work I attribute to Brigham-Gill; my car is just over 100k miles.

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Andyrafter

Feb 26, 2014

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Thank you Brigham Gill especially Dan for a truly enjoyable and hassle free buying experience. It is a relief to purchase a car from a dealership that clearly puts customers/potential customers ahead of just getting a sale.Sales, Service, and Parts have also been an absolute pleasure to work with when asking for additional factory equipment added to my truck. Thanks again to all that helped me! Andy RafterMedfield MASent from my iPhone

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JRM

Feb 18, 2014

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I recently went to look at two vehicles at Brigham-Gill's subsidiary Countryside Auto. We went out to look at two Jeeps. One was a trade-in, a red Jeep, from a long time customer of Brigham-Gill and the other had less known about it. Bill, the GM, gave a nice overview of the history of the red Jeep that was traded in at Brigham-Gill, and it all matched up well with the CarFax (which is nice but doesn't always give the best info). We ended negotiating with Bill on the red Jeep. Bill was up front and accommodating with the trade-in and purchase price negotiations. We quickly settled on a fair price and I was off to set up the financing and insurance. Over the next few days Bill was responsive and pleasant to work with as we arranged things with the parties involved. After picking up the vehicle and getting it home, I tested the various mechanical features to ensure everything was operational. I noticed that when trying to shift the vehicle into 4WD Lo, the "Service 4WD System" message came up with no attempt to shift into 4WD Lo. Bill was very accommodating when I called and over the next few days we got an appointment set up with the Brigham-Gill's service department. The 4WD system just need recalibration, so that was taken care of (without cost under the used car warranty). I am very pleased with my interactions with Brigham-Gill and their subsidiary Countryside Auto.

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iceman0820

Feb 17, 2014

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I have owned 3 other Jeeps prior to this purchase, and never have I been met with such outstanding professionalism, or such a vast knowledge of Jeep products. Working with Patrick was painless and quick. He was very patient with us and did everything he could to make my wife feel comfortable driving the Jeeps we were interested in. The price they offered us on the new Jeep and the trade-in value of our car was more than we could have asked for. Both manager and the owner came over to congratulate us and to thank us for our business. I would recommend Brigham-Gill over any other dealership in the area. We visited 4 other Jeep dealerships before Brigham-Gill and to be honest that was a waste of time and an exercise in futility. Not one had a sales professional like Patrick Read, and not one was even close on the final numbers, without trying to take advantage of us first. My wife was very uncomfortable with the car buying process until we met with Patrick on Saturday. Thank you again for the hospitality.

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mt34

Feb 15, 2014

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My salesperson, Nick Pesiridis, was very informative and professional. No pushy sales tactics and no running back and forth with ridiculous pricing. I was given a very nice deal right away, better than any other dealership I visited.

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Slattballs

Feb 14, 2014

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This our second vehicle from Grigham Gill and we are very happy with their sales and service. Luis Toledo made our experience wonderful - he was personable, perceptive and thorough during the entire process. I will be making referrals to him as often as I can.

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mg14

Feb 12, 2014

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My husband & I purchased our brand new Jeep Grand Cherokee Limited from Patrick Read. He was referred to us by a friend, Matt Gregoire. Our entire experience with Patrick was great from beginning to end. He was very pleasant to deal with and made the new car buying experience as painless as possible. He was knowledgeable about the car we were looking for and was patient with us and all of our questions.I would say our overall experience was a good one at BG. The only issue we ran in to was getting the actual registration for the car. That took a little longer than expected. There was also a hiccup with financing, where we were contacted approx. 2 weeks after we had already "purchased" the car - we were told we needed to sign off on the credit application and it needed to be submitted asap or else the loan would be in default. I guess we had assumed the evening we signed for the car etc.. that all of this paperwork had been completed (as we were not told otherwise)This would not stop me from referring friends to this dealership, again, we had a great experience. I just felt like the communication regarding the registration and financing could have been a bit better.

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LToc

Feb 10, 2014

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We had a great experience! Nick was friendly, helpful, and made the overall process of buying a car very easy. I would use them again and would highly recommend them to family and friends.

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sinnedgrebsof

Feb 8, 2014

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went with my daughter who wanted to lease jeep grand cherokee,process was excellent,working with nick pesiridis was excellent.called my wife and she came to dealership and she also leased jeep grand cherokee. two cars in 1 day very happy. thanks nick for all your help. will be back at end of lease.

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ymazeypa

Feb 7, 2014

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Nick Pesiridis ad Randy were great! They were attentive, friendly, did everything that was requested and in a timely manner. Overall experience was great specifically due to those 2 people

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TimBryan

Feb 7, 2014

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I can't believe how helpful everyone is at this dealership. From service to sales. I brought in a car for service that ended up needing more work than i previously thought. To make a long story short I left with a brand new Jeep and couldn't be happier.Sales: Top notch, very helpful and finding you the right car not just the most car you can afford.Service: A+ work and always honest. Great communication that is lacking from the service industry in general.

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jshinny

Feb 6, 2014

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I had never gone to Brigham Gill before, but I was I the market for a Wrangler unlimited and saw that they were offering good discounts on there website. When I got to the dealership they had Polar edition wrangler right in the showroom. I asked the receptionist to get us a salesman for a test drive. Nick Pesiridis came over, and I told him I wanted to drive the showroom model. He was very nice and said no problem without hesitation. Nick was very low key, no pressure sales tactics. He answered all my questions, and had excellent knowledge about the vehicle. In fact the thing I liked very much when I entered the showroom was that I didn't get attacked by sales person. I was able to poke around until I was ready to talk to someone about the vehicle I was interested in. After the test drive, I made an offer on the vehicle based on some research I had done, and they accepted it right away without any of that back and forth banter which I hate. When I picked up the vehicle Nick was great at explaining all the features of the wrangler, he even offered to help us switch the hard top to the soft top if we couldn't figure it out. As we were leaving the dealership one of the wipers broke, and they fixed it right away. Overall a great experience, people were nice and helpful. I was in and out in a timely fashion. No pressure sales, and I got a fair deal.

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aconvery

Feb 6, 2014

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My experience at Brigham-Gill was much different then any other car dealership I have ever walked in before. I gave the rating of 5 across the board because from the moment I walked in the door I didn't feel that overwehlming amount of pressure you usually feel at a dealership. I emailed to take a test drive in a 2011 Jeep Compass, when I arrived the next day Luis had the car waiting for me outside and before making us go inside and talk for 2 hours about the car we were able to take it for a test drive right away. When we returned to the dealership he wasn't feeding us lines and trying really hard to sell the car. He wanted to make sure I actually liked it and wanted to make the purchase. He gave time for me to discuss it with family and make a good decision - he was very fair with the price and got everything done very quickly. I didn't feel like I wasted my day at the dealership and I didn't feel like I got cheated. I would definitely recommend this dealership to people, my mother is already thinking of her next car purchase and wants to come to Brigham-Gill to work with Luis.

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TaraMDT

Feb 4, 2014

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I had been shopping around for a new Dodge Caravan and had been to many dealerships. None of them felt quite right with pressure to buy, put in a offer, etc. Ali at Brigham-Gill was super friendly, easy to work with, no pressure what so ever, and really went out of his way to accommodate me. The price was fantastic! Ali even went out of his way and found me another $500 incentive AFTER I said I was buying it! I will definitely get my next vehicle there and I highly recommend Brigham Gill!

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ericdrys

Feb 1, 2014

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I had a great experience, staff was friendly and I would recommend this dealership to anyone looking for a new jeep. Keep up the good work Brigham Gill

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dawngentile

Jan 30, 2014

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Joe was so knowledgeable and helpful, he got us the Jeep we were looking for. He worked around our schedule and even stayed very late to explain our new smart Jeep. This is our sixth Jeep purchased and our best experience.Dawn and Ralph Gentile

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tech14

Jan 27, 2014

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Joe McLean was very professional, knowledgeable and thorough during the entire sales and delivery process. He respected my time and located the vehicle that matched my choices. The vehicle price and charges were clearly explained. I felt very comfortable dealing with him during the entire process. I have been a Brigham Gill service customer for several years, and that experience has also been very positive. I recommend Brigham Gill for both sales and service.

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Hhic33

Jan 24, 2014

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I had a great experience with Dan. He was very helpful with everything from the test drive down to explaining all the new technology. Loving my new Durango. Thanks Dan.

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tmg2014

Jan 22, 2014

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Caduste Michaud is great, extremely friendly and very helpful. No pressure salesman with a great attitude. We love our new Jeep Cherokee! Highly recommended! A+++++

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esquiremh

Jan 17, 2014

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Joe is a highly experienced salesperson, better than anyone I have encountered in all of the shopping I did in the last few months. He knows the product inside and out, and had an answer to every detailed question I had. He works like I like to work, efficiently and with a mind toward the customer. The dealership was no-hassles, easy to negotiate with, and wanted to earn my business. That is a rare thing these days. Randy in finance was particularly friendly as well and made the process very smooth. Cars are fussy items, and the process can be stressful. These people worked old-school and worked to eliminate all of that, responding to emails and phone calls quickly and courteously. I would highly recommend them.

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RYMAN7

Jan 5, 2014

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Service was top notch the minute my wife and I walked through the door. We purchased a 2014 Jeep Grand Cherokee Overland Edition. Everyone was polite, courteous, willing to help and wanting to expedite the process while keeping customer service top notch. We dealt with Rith Lan (sales associate) and Randy Albright (business manager) primarily. We dealt with a so called manager (Jason) temporarily that seems not to fit the Brigham Gill model of going above and beyond for the customer, pretty rude individual. Once again Rith and Randy were great and I will be recommending this dealer in the future.

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sharona115

Dec 31, 2013

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I purchased a 2014 Jeep Cherokee after previously leasing my 5 previous Jeeps over the last 15 years from Brigham Gill. On each occasion, I worked with Bill Munroe and when I made the decision to buy my next vehicle there was no question who I would call. Bill has always been pleasant and very easy to work with and this time was no exception. Each time I go in for service, Bill always came over and make sure that there were no issues and always remembered my name. I called and left a message with Bill and he returned my call promptly and made arrangements for me to come in that day. I went in and we discussed what I was looking for and there was no pressure to purchase features that I did not need or want. While discussing my next purchase, the Brigham Gill team performed my end of lease inspection. Once Bill found what I was looking for, he arranged for me to come in the next evening after work so I could test drive the Jeep I would eventually purchase in my preferred color. I arrived after work and he was ready for me. I test drove the vehicle and was very happy with how the Jeep performed. I came back he had all the numbers ready for me. After agreeing on the price, I did then filled out the loan application. The process went smoothly and again there was no pressure purchase and finance features that I didn't need. I did decide to purchase an extended warranty which will cover my Jeep for the next 8 years. I picked up my Jeep the next afternoon after they registered and inspected the vehicle.

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bbourgea08

Dec 31, 2013

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Joe Mclean was great. He was very reliable in answering my questions and was not too pushy. He is truly an asset to your company and I would reccomend him to anybody looking to purchase a new vehicle. I went to 3 different dealerships and Joe was the reason why I purchased.

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Jwb822

Dec 31, 2013

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Dealership is clean and comfortable. Doing business with Joe McLean was an excellent experience. Everyone was very nice and knew the products they were selling

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zagatam

Dec 29, 2013

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I had already been to a few dealers in the area. I found their service and experience to range from poor to acceptable (not great though), and none of them were able to reach a mutually agreeable deal. On my way home from one, I recalled that there is a Jeep dealer in Natick, so I stepped into the Brigham-Gill showroom. I was immediately greeted by Rith Lan, who was very professional and did a great job listening to my needs. Rith's ability to work with me led to exactly the car I wanted, and at a price below what the other dealers were offering. Best part was that they gave me this competitive price on the first offer and I didn't even mention the prices other dealers gave me. In other words, they do truly come out with a great offer, saving a lot of time and energy in the negotiation process. As we waited for my custom ordered Wrangler, Rith called me to answer any questions, and has followed up now that I've taken delivery of the vehicle. I imagine that if I pop in to the dealer a year from now, he'd be happy to help me with any questions I have. So, Brigham-Gill gave me a great deal with a comfortable customer experience on the exact car I wanted. I'm very happy I stopped by and I will definitely recommend them to friends.

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rltssmith4

Dec 29, 2013

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Bill was fantastic to work with as always. We have purchased many cars from Brigham Gill over the years, working with Bill each time. He always makes the process of getting a new car super easy. Whether trading in an existing car or ending a lease early, his advice is spot on. The price was great. It was just a really enjoyable experience as we have come to expect from Brigham Gill and working with Bill.

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mhorrigan79

Dec 25, 2013

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Asked for specific on lease deals so i could do my own analysis (residuals, money factors, etc). They were up front and open. Other dealers used the "just tell me what you want to pay". b.s.

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lambaijk

Dec 19, 2013

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Bill is always great. I never hesitate to head in to touch base with him on my lease. I always trust the guidance he gives me with the timing of the lease and suggestions on which Jeep suits my needs the best. I always enjoy stopping by to see he and it makes me feel like he always has time to help.

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Cismarue

Dec 17, 2013

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Had a great experience! Nick was my sales rep and Jason was my finance guy. I am completely satisfied with my visit and happy with my new car. I will return for my next car.

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carlym23

Dec 5, 2013

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The overall experience was very good. There was no pressure from the salesman and the finance manager and general manager were very helpful. I gave a perfect rating because I had no complaints with my experience at Brigham Gill Chrysler Jeep.

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JialongYang

Dec 1, 2013

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Excellent dealership for Dodge, probably one of the best of its kind in Massachusetts. Vehicles are reasonably priced yet with great service! I would recommend this dealership to anybody who is interested in Dodge.

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si13

Dec 1, 2013

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Scott and Randy were both excellent to work with. They both handled themselves in a professional manner and were very knowledgeable in the products they were dealing with.

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kaylahp831

Nov 27, 2013

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The staff were friendly, attentive, and informative. If any questions were asked that couldn't be answered on the spot, they would immediately touch base with the appropriate personnel to get us the information we needed. The sales personnel all seemed very laid back. They made it clear that they were there to help while still giving off a feeling of trustworthiness.This was a nice change from the pushy and aggressive nature that I had encountered at other dealerships when comparing cars. I had an excellent experience at Brigham-Gill and I have already recommended this dealership to several colleagues.

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dariusz877

Nov 25, 2013

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I was looking for a 2014 Jeep Cherokee and inquired with several dealers, but had the best experience with Brigham Gill. Ali was on point all along the process and was very easy to work with while answering all my questions with patience as opposed to the "sleazy sales reps" I came across at other dealerships who tried all types of hoops to get me to buy a car from them. Ali was very genuine and even gave me the best price. I highly recommend.

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Dajorg09

Nov 19, 2013

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My experience with Bringham-Gill was absolutely FANTASTIC. Prior to visiting Bringham-Gill, I had a very frustrating experience with another local Jeep dealership in Newton. To make a long story short, the original Jeep I put a deposit down on and signed for was sold to another customer. Without offering me any solution, the sales team at the dealership apologized for the inconvenience and refunded my money. Unfortunately, they waited to tell me the news one day before my lease was up, and so I was left scrambling to find another car. After speaking with a loyal Jeep customer, he referred me to Bringham-Gill and assured me that this dealership would make up for any hassle that I had experienced so far. Sure enough, he was right. The team at Bringham-Gill is superior. Owner, Richard Gill, and General Manager, Brian Walsh, took the extra time to speak with me personally about the type of vehicle I was looking for. Salesman, Rith Lan, spent countless hours with me on the phone and in person, working to ensure that Id have a car (in the color I liked) as soon as possible. Every person I encountered at Bringham-Gill was honest, professional, and extremely personable. I couldnt have asked for a better car buying experience and am thrilled with my new Jeep. I absolutely recommend Bringhim-Gill dealership and its staff when looking for a Jeep, Chrysler, Dodge, or Ram in the future. You will not be disappointed! Thank you Bringham-Gill! I will be back!

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Dajorg09

Nov 18, 2013

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My experience with Bringham-Gill was absolutely FANTASTIC. Prior to visiting Bringham-Gill, I had a very frustrating experience with another local Jeep dealership in Newton. To make a long story short, the original Jeep I put a deposit down on and signed for was sold to another customer. Without offering me any solution, the sales team at the dealership apologized for the inconvenience and refunded my money. Unfortunately, they waited to tell me the news one day before my lease was up, and so I was left scrambling to find another car. After speaking with a loyal Jeep customer, he referred me to Bringham-Gill and assured me that this dealership would make up for any hassle that I had experienced so far. Sure enough, he was right. The team at Bringham-Gill is superior. Owner, Richard Gill, and General Manager, Brian Walsh, took the extra time to speak with me personally about the type of vehicle I was looking for. Salesman, Rith Lan, spent countless hours with me on the phone and in person, working to ensure that Id have a car (in the color I liked) as soon as possible. Every person I encountered at Bringham-Gill was honest, professional, and extremely personable. I couldnt have asked for a better car buying experience and am thrilled with my new Jeep. I absolutely recommend Bringhim-Gill dealership and its staff when looking for a Jeep, Chrysler, Dodge, or Ram in the future. You will not be disappointed! Thank you Bringham-Gill! I will be back!

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Fguardabascio

Oct 24, 2013

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Dan was professional and helpful. He knew the product very well, and knew our needs very well. He didn't try to sell us into anything we weren't interested in. After the sale he went out of his way to make sure that we were happy with the car. The dealership is no haggle, which took some getting used to, but definitely created a low pressure sale.

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Joycem19

Oct 21, 2013

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My entire experience at Brigham-Gill was extremely positive. The knowledge of the salesperson was excellent. He was able to professionally articulate all the facts about the Jeep Compass and he was friendly, happy, and willing to answer any questions I had about some of the features. At no time did I feel pressured like I have at other dealerships. I also felt the price was great. I requested accessories and they were installed very quickly and the quality of the products and service is great. When I received my Compass it was in excellent shape and extremely clean. It showed me that everyone involved takes pride in their products and services. Overall, it was a fantastic experience. I felt everyone involved was very professional and top notch. This to me is very impressive and why I would highly recommend anyone looking for a vehicle to go to Brigham-Gill.

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bgorto

Oct 19, 2013

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We ended up leasing a Jeep Grand Cherokee and found the experience very easy. I originally went into the dealership to get information on the leasing promotion that Jeep was running. Dan our sales consultant was very thorough and professional in providing the information without the pressure. I was able to leave the dealership to review information with my wife and returned to the dealership to finalize the deal that same day. They didn't have the Jeep we wanted but were able to get one very quickly from another dealership.I would recommend Dan and the dealership to friends and relatives.

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min lee

Oct 16, 2013

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Great experience with these guys. Genuinley Good, fast work. Rith was the bomb! Very helpful and patient with every step. Awesome experience. Definitely recommend this dealership.

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rosina2380

Oct 14, 2013

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I came here to trade in my Chrysler 200, and had been lucky enough to deal with Bill Munroe and Brian Walsh again. I had been very picky and had wanted a specific Jeep GC that no other dealers in the Boston area had. I had come out to Brigham Gill in June and they were able to locate the vehicle and get it. It turned out it was not good timing, they were more than understandable. I called Bill in August and stated I was ready to purchase the Jeep GC lux2 v6. I went out there in September and they were able to order it for me. I was given top dollar for my trade in and was able to get a great deal on the jeep after shopping around. I would recommended Bill and Brigham gill to anyone

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lnejaime

Oct 14, 2013

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This is the second time I've purchased a vehicle from Rith Lan. Both times have been exceptional and I'm very pleased with the car and service received. I highly recommend this dealership.

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Disappointed Customer

Oct 12, 2013

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A week and a half ago I submitted an inquiry about a car they had advertised. I'm still waiting for them to answer.

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MarkNordstrom

Oct 12, 2013

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I was very impressed with my car buying experience at Brigham-Gill. It is obvious that their goal is to provide outstanding service. The salesman that assisted me, Rith Lan, was very professional and courteous. I know he went out of his way to get the exact car I was looking for, which was important to me. This is the first car I have ever purchased, so I did not want to settle. Unlike a lot of other dealerships I visited that tried to sell me what was on their lot, Brigham-Gill went out of their way to locate my car from another dealership. I truly appreciate their hard work, and I would highly recommend this dealership to a friend.

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jbreu011

Oct 12, 2013

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My experience at this dealership was amazing. I love my new car, I love Bill, I love the atmosphere at this dealership. My whole experience at this dealership was beyond amazing bill was very helpful in the purchasing of this car. He was very patient with me, he was extremely funny, he got sick and was hospitalized and once he got out of the hospital came right back to work to help me finalize my purchase. I will recommend him to anyone looking to purchase a car and all my future purchasers will be with him at this dealership. If your reading this bill, thank you so much for all your help. I cannot remember the other gentlemen that assisted bill in finalizing the financial portion of my purchase, but he performed beyond my expectations. He had many available options for me that he was able to describe in depth and give me confidence in my purchase. To Bill and all the staff located at brigham-gill chrysler jeep dodge ram thank you and I am happy and proud to say i purchased a car at your dealership and will continue to be a happy customer for life. All of my future cars will be bought there and all my future maintenance will be handle only by the high quality staff at your dealership. Once again thank you gentle men for all your help. I love my 2014 Dodge Challenger R/T and you were right bill it is amazing.

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Patriot2014

Oct 6, 2013

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Rith was very informative about his product without being pushy. He has a great attitude and you can tell he is proud of his product and dealership. I Went on several test drives before I made the final decision and Rith was helpful each time. I would highly reccomend Rith and Brigham Gill to anyone.

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efvah

Oct 2, 2013

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Bill Munroe was very helpful and informative. He was great to work with and made it an enjoyable experience. I will buy another car from him.

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GT96

Oct 2, 2013

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I had a 2011 Jeep Wrangler I had previously purchased from Brigham Gill with excellent experience. Three weeks ago some one crashed head on into the Jeep. The Jeep held up well and I escaped injury but it needed to be replaced. I ordered a 2014 Wrangler as the replacement and again had the same outstanding experience in dealing with Brigham Gill. The did everything plus what they promised and delivered another new Jeep in perfect experience. They pay lots of attention to detail and are delightful to work with.I am totaled satisfied and would highly recommend this dealership and its people.

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twagner2006

Oct 1, 2013

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Bill was EXCELLENT! Very friendly and knowledgeable and there was no pressure whatsoever to buy. They did not call and hound me like other dealers have done, while I considered the car. I only wish that I had gone to them first!

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tjsimms9

Sep 30, 2013

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The experience at Brigham-Gill was very smooth and easy. The process began through email communication which allowed the face to face negotiating to be expedited. Overall great experience

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CaraSici11

Sep 28, 2013

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Dan Mcwilliams was an absolute pleasure to deal with he was professional, knowledgable, and accommodating with my very busy schedule. My overall experience with Brigham Gill was a very positive one.

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chapin98

Sep 28, 2013

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Car shopping at Brigham Gill was a great experience. The no pressure sales approach made it easy to get all the information I needed. I ended up test driving and purchasing the same day. I would highly recommend Brigham Gill to anyone looking to purchase or lease a new Jeep.

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Brugirl44

Sep 27, 2013

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Great experience leasing my new car. Ali patiently explained the differences between buying and leasing so I knew I was making the right decision. I also got a really good deal on my trade in so my monthly payment was actually less than what I had anticipated, which is a great feeling. I would definitely recommend this dealership to my friends and family.

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robertb402

Sep 27, 2013

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I have given 5/5 rating due to the high quality of customer service that was provided to me, and how comfortable the process was of looking for a new car. Dan was a great help in the selection process and helped me make the right choice in what I wanted in a car, he was very knowledgeable. Brigham Gill as a whole is a great place to go, it has a great atmosphere and the people are very car smart.

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jeepdavisst

Sep 26, 2013

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Bill was very good we must have looked at the same car in 10 plus color combinations and we made changes at the last minute and he never let that interfere with the quality of his service.

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Justin1025

Sep 25, 2013

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Definitely the best car-buying experience I've ever had. It was a refreshing experience not having to haggle over price or deal with a load of b.s. Dan was extremely easy to work with and helpful throughout the whole process. He went above and beyond to explain every last detail of my vehicle and has even followed up on a continual basis to make sure I am completely satisfied with my purchase. I would definitely recommend Brigham-Gill over any jeep dealership in the area.

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lcaru2002

Sep 24, 2013

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I had an excellent new vehicle purchase experience, my sales representative was Nick Persiridis. He was on the ball in knowing the Jeep features and getting me exactly what I wanted AND he was efficient in getting things done. And talk about patience! The dealership went out of their way to make things EASY. I had a couple of commitments which led to my being a little impatient and they were just helpful helpful helpful. I had to leave and comeback and both times they just made things happen or said "ok - we will show you more when you come back." (Nick made sure I was all set up for blue tooth in my jeep before I pulled out - lickety split!) LOVE these guys. AND AND AND - I came back for the sticker and a quick detail and they were so nice, did a better than expected job and again - QUICK:)

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jnhamilton

Sep 24, 2013

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I had a great experience working with Nick at Brigham-Gill Chrysler Dodge Jeep. He was very attentive, always available to answer questions, and helped me make my decision. I would recommend him and the dealership to anyone in the market for a new Jeep.

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Beatrice65

Sep 24, 2013

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Great dealership with a very helpful staff and a very large selection of vehicles. I would not hesitate to refer Nick and Brigham Gill to friends and family.

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Asg15

Sep 17, 2013

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Bill Monroe was great. The most honest car salesman. Didn't try to oversell. Worked hard to get me into the car that I wanted and for the perfect price. I highly recommend. Have already sent friends and family to see him. Will be back to see him in the future.

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Jlessard12tpl

Sep 8, 2013

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Very friendly and helpful staff. Pricing on my trade in and the new car I purchased was very fair. Dan McWilliams was great to work with and made the whole process easy. I have had service done in the past, I actually trust these guys which can't be said for many dealerships. I highly recommend this dealer.

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mdimeglio

Sep 4, 2013

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Recently, my husband and I had a very positive experience at Brigham-Gill when we purchased our new 2014 Jeep Grand Cherokee. We had shopped around and were ready to buy. Scott was our salesman and he was terrific. He has provided us excellent customer service since we met him. We transacted on the car one evening and Scott had the car and all the paperwork ready so that we could pickup our new car the next morning. He gave us instructions on all the new equipment in the car. Since then we have installed running boards and again he made all the arrangements. He is accessible, courteous and very helpful. Honestly, everyone that we met at the dealership (Randy, Brian, Scott and Matt) were professional and customer service oriented. We are very happy with our new car and I would recommend Brigham Gill in the future.

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jweagraff

Aug 23, 2013

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I have given the highest possible rating across the board in all categories. I have lost count of the number of cars (Jeeps) I have purchased through Brigham Gill, which should say something. And Bill Munroe has always been the salesperson I have looked for. Starting with him--he knows his cars, does not push but offers options, gives sound and I think honest advice, communicates clearly and has a great sense of humor. He is, in many respects, the face of the organization for me, and I enjoy working with him. Now onto the rest. I have had consistently good experiences with the finance people who are straightforward, offer fair prices on trade-ins and get good interest rates. My experience is that they don't push, but offer options. The service people have been great as well...kudos to Johanna, Jaime, Ed and the others. Routine maintenance has always been hassle free and the very few times when I have had a problem with a vehicle...everyone has jumped to it to help resolve the problem. I have and will give my highest recommendation of this dealership to my friends and colleagues. Keep up the good work!!!

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tylersmith13

Aug 21, 2013

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Bill was great to work with. He made the process of trading in my existing leased car and purchasing my new 2014 Jeep Grand Cherokee super easy. The price was great. It was just a really enjoyable experience.

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MPOCH7

Aug 20, 2013

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Brigham Gill is a great dealership to work with. Bill Munroe (salesman) went over the top to ensure I was happy with my purchase. His hard work left me feeling confident that I made the right decision to purchase my Jeep Wrangler. I highly recommend that customers searching for a car should use this dealership.

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ginzu97

Jul 31, 2013

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Fast, professional and didn't need to haggle. After emailing 12 dealers and visiting 2 others, Nick was the only one able to get me what I wanted. He actually listened and didn't try to sell me something easier to find. He was a straight shooter and was great to work with. Only thing I would recommend is a little better follow up. Customers buying a new car typically like to be over communicated with (or maybe that is the type A in me) and only thing that I would have to say could have been done better is communication of where we were in securing and getting my jeep ready for me. OVerall though, great experience and I would come back again and work with Nick and recommend him to others.

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marckobelin

Jul 31, 2013

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Nick Pesiridis helped me select a new Grand Cherokee Summit in Crystal Granite with Brown interior. He knows the Jeeps well and was veryattentive without pushing me to buy. The Finance staff and manager were reasonable folks and easy to work with regarding leasing or buying options.Nick had the car ready to go in 1 day. His approach of showing the car without eagerly trying to sell it was appreciated and works well for those who research the vehicle before going to look at it. I look forward to buying another car from him in the future

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P.Maior

Jul 24, 2013

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I've always been very skeptical about car dealerships, especially considering some bad experiences in the past.That being said, please don't take me as one of those folks who wants everything for free and treat the salesperson poorly.For me what works is simple: no gimmicks, no "ifs" or "maybes".Just decent and honest service, respect and a fair deal. That's all.Taking that under consideration, what a great surprise I found at Bringham-Gill Jeep right off the old Route 9.I started contacting them through e-mail and from that moment on everything went way beyond my greatest expectations (even when a Family emergency happened and made picking up the truck difficult).I was well treated, they listened to what I was looking for and what I was able to afford and tried to find the best deal possible.It was considerably fast and strictly business. However, I never felt pressured in any way and the whole experience felt simply genuine.In the end, I was able to purchase exactly what I was looking for and got a great (and fair) deal.I owe all that to Mr. Ali Faisal, the man took care of the whole process, in an extremely effective and smoothly way.I have no second thoughts in saying that Mr. Faisal is best car salesman that I ever purchased a vehicle from, and in a near future I'll definitely look for him again and also refer him to whoever I can.I think what describes him the best is what he told me in the end:"I make a living selling cars but I sell them the right way".I don't him personally but you don't find that kind of honesty and a good handshake often these days.You don't know me, and some folks might say that what I wrote is made up. But if you decide to give it a shot, go there and look for Mr. Faisal, you won't regret it.If all car dealerships had people like him doing the great job that he does, the car industry would be a much better place.

JB

Jeep Buyer

Jul 24, 2013

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After going to one dealership that we could not make a deal with, my husband saw a brand new Jeep Wrangler Sport Unlimited here. It had a discounted price which was great and that did not change when we went to buy it. There was no pressure from Patrick, the only issue we had was the low balling on our trade in. That tends to happen and I realize that it is always better to buy without a trade in. They got us a great rate with their bank and we made a deal. So far so good and we would go back there again if we were purchasing.

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sfdoucet

Jul 13, 2013

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Scott was really easy to work with and and overall enjoyable experience. There was no hard sales pitch and no hidden fees. Financing went very smooth.

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lizdahlquist

Jun 25, 2013

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I love this dealership. I had a great exprience buying my jeep. I even had our sales person search other inventory to find the particular one we wanted. Nick was always accomodating and always answered my questions quickely. Perfect salesperson...I would direct anyone in his direction to buy a new JEEP.ALso the financial person was very efficient and accomodating even wehn we went back and forth on rate changes. Eventually I ended up financing thoruhg my own bank, but noit for lack of his trying to get us better and better rate quotes.There was one very minor issue with our tires not having the tire locks , however the same day I called Nick to have it fixed - the dealership promptly addressed the situation.Cannot say enough of this dealership, and this is not the first jeep I've bought in Masschusetts area - though I wish it was the first and only!I'm also impressed with the follow up letters we got, just checking to see if all of our expectations were met. Class Act!Thanks Nick et al, you guys were awesome.

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4JeepSteve

Jun 4, 2013

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Excellent, as usual. I am providing two reviews because I just picked up two Jeeps, one white/tan, and the other white/black. This makes four from Brigham Gill. I have worked with Sean and his team for my last four Jeeps because they are stand up folks. I lease 2-3 cars for my family every two to three years so I know the business and the players pretty well. I began getting rid of our family's BMWs Subarus and Volvos and replacing them with Grand Cherokkes because they are great cars and VERY PLEASED to work with Sean and his team. Although sometimes I am out of town, as with the last purchase, I did not hesitate to buy both cars sight unseen. At delivery they were perfect.Our Sales Person, DREW BOMBELLI, was fantastic. He dealt with my family as if his own. Same with Randy.Stand up folks, and I would recommend as a repeat buyer.Thanks, Steve

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ryno2207

May 30, 2013

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My experience at Brigham-Gill was amazing. I purchased my first car with the help of Bill Munroe and he was great. He shared important safety tips with me and educated me on all of the vehicles capabilities.

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SarahPaquette

May 27, 2013

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Rith was an extremely helpful dealer. He was knowledgable and was able to get me the price I wanted for my new Jeep. He was not pushy and I appreciated that especially when this was a big purchase for me. I would definitely recommend anyone I know to go to Brigham Gill and see Rith.

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bbalmes74

May 23, 2013

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I have bought 8 new cars in the past and this was the BEST experience I have ever had! This is not your average dealership. My husband and I were greeted by Bill Munroe who was absolutely fantastic! He was more concerned with saving us money and getting us exactly what we needed rather than the typical dealership that is always trying to add in things you don't need. Bill was so professional and polite as well as funny and brought a relaxing feeling to the entire experience. He even babysat our 2 year old while we went over the details of our new car lol! Which they did not have in stock but drove to Fitchburg MA 300 miles roundtrip to get it for me! Such a GREAT guy! I would absolutely recommend Bill to everyone looking for an honest and simplified experience buying a new car at the best price! Michael & Barbara

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BillMunroeSuperFan

May 23, 2013

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I would highly recommend going to Brigham Gill and make sure to ask for Bill Munroe. Bill was a pleasure to work with start to finish and even after the purchase. He took the time to understand what I was looking for in a vehicle in additional to what I need for my lifestyle. In a matter of a few minutes he helped refine my search and after a test drive I found the perfect Jeep (which I bought 5 days later). The best part was Bill made sure this process was fun and pressure free. My experience was very different at other dealerships where I experienced people selling me on a Jeep they had on the lot without considering if it was the right one for me and asking me "what is my number to buy the Jeep today". If you want to work with a professional that is knowledgeable about the product and who go the extra mile then go see Bill Munroe at Brigham Gill. Best, Paul

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CS02482

May 23, 2013

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I couldn't say enough good things about our experience buying my new car at Brigham-Gill. Patrick Read was our sales person and from the start was polite and helpful. I'm really turned off by pushy overbearing salespeople and Patrick was just the opposite. After looking the car we were interested in over thoroughly and taking it for a test drive (without having to take the sales person along as we did at other dealerships) we came back and asked him what the bottom line price on the car was. He didn't try to play the dance with us of "I'll have to talk to my manager and see what kind of discounts I can get you". He printed out a copy of the window sticker for us and wrote the price on the bottom. I went back the next day to get the appraisal done on the car being traded in and thought that was when they would stick it to us. Based on the research I'd done on Edmunds and Kelley Blue Book I had a pretty good idea of what a fair trade in was for my car in the condition it was in. The trade-in value they gave me was at the top end of what I thought was fair. Brigham Gill arranged the financing for us and when we told them we could get a lower rate elsewhere it was immediately matched. I wouldn't hesitate to go back here to buy another car. It was the most pleasant, least stressful, car-buying experience my husband or I have ever had!

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TWetterlow

May 21, 2013

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Rith sold me my 2014 Jeep Grand Cherokee and he was so incredibly helpful! Rith promptly returned phone calls and was so great to work with! I appreciate that Rith is always available for questions involving my new Jeep! He recently helped me set up my new iPhone with the blue tooth and helped me to get a cargo cover. I'd strongly recommend this dealership and appreciate everything Rith has done for us! Thanks Rith and Rob!

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Ahkmet

May 18, 2013

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Got internet price for vehicle and brought my trade in with me. Test drove the vehicle and fell in love. After a bit of haggling over trade-in value, got deal done and was happy to drive home with my vehicle that day. Even the financing and extended warranty process was easy and comfortable. Would definitely recommend this dealership (and Nick specifically).

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sfireman

May 17, 2013

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terrific follow through very attentive to my questions and immediaitely returned m calls...hope the car performs as good as the salesman and the dealership.

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bshron

Apr 29, 2013

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I have given the ratings above based on how I was treated by Bill Munroe, from the time I entered the dealership right through the purchase and financing process. Bill was gracious, polite and professional. One of the easiest and most pleasurable car experiences I've had.Bradley Shron

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rosinalugo

Apr 27, 2013

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Came in to purchase a 2nd car from Brigham gill. We ended up purchasing the new 2014 jeep grandcherokee. We dealt with bill who was there when we walked in. We were able to secure the price we had seen online and it was a great value. Bill was able to get us in and out same day. We picked up vehicle later that night. It was the normal car buying experience and no haggling and schemes. Very pleased with my experience and would come back.

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pjtobi

Apr 21, 2013

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Bill is a very laid back, no pressure, friendly sales person. He worked very hard to get the price of the car to a reasonable amount. He also worked very hard to get the car for me that I wanted. Over all I had a great car-buying expeience because of Bill.

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smedley

Apr 5, 2013

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We walked into the dealership based off a friend referral and were greeted by Bill Munroe. We went in initially just looking to shop around and look at the new jeep grand Cherokee. After speaking with bill about the pricing and our different options for our price point, Bill had referred us to one of the 2012 Jeep Liberty's that were left on the lot. The price was exactly what we were looking for and the color was perfect. We traded in our old suv and were able to get what we were asking for it. Our monthly payment was in the range we could afford. There was no pressure from Bill to purchase the vehicle that day. The financing worked out great with Ally and at a great interest rate. The best part was that we were able to drive home in our new jeep liberty that night. I would highly recommend Bill and Brigham Gill.

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Robbeta

Apr 2, 2013

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Nick was referred to us from our Son's teacher who bought a 2013 Patriot. We bought a 2014 Jeep Grand Cherokee Laredo limited. Superb friendly service. LAst time I bought a care new was 9+ years ago, it gave me PTSD. I told him we do not want to haggle. Gave us a great price and a very fair trade in for our 8 year old Honda Pilot.The car drives great. Easy transaction to finance as well.Highly recommend!!!

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ccorreia7

Mar 28, 2013

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Nick was courteous and helpful, negotiations were simple and Brigham Gill really does offer a great price all around. I am very pleased with their service.

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Jeap

Mar 9, 2013

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I have just purchased a Jeep Overland from Brigham-Gill. I have purchased many cars in my lifetime, but this is my first new car. Nick was my sales person. He had a laid back approach, but was very knowledgeable when I asked any questions. This made the process a lot more pleasurable than what I have experienced at other dealerships. Then, I had to go through the financing. I assumed this would be where I would hard sell would come in but it never did. Everyone I spoke with was friendly and helpful. If I buy another Jeep I will be sure buy it here.

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Nardie11

Mar 2, 2013

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I brought my Jeep in to the service dept with a bad water hose. I was told I needed the water pump and the hose. I just replaced the hose, I went to a second jeep dealer who said the water pump was fine. That was almost a year ago. I've never gone back.

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LilyJeep

Feb 25, 2013

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Bill was great. We went into the dealership right after a blizzard (Nemo) and Bill was happy to take us for a test drive. His style was great - knowledgeable and relaxed. We did not feel any pressure from Bill. He was available to us as needed. When it came time for negotiations, Bill was great to work with. We did the actual deal by phone and there were no surprises when we arrived at the dealership for signature. Bill surpassed our expectations. He's a great listener and most importantly, a great guy. We would highly recommend working with Bill.

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Smags

Feb 24, 2013

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Everyone at Brigham-Gill was extremely helpful, accommodating, and courteous. I had been searching for a Chrysler 300 for months, and when I spotted a car that fit my needs on cars.com, I made an appointment to see the car. The entire process, from beginning to end was very smooth. I never once felt pressured which made the process even better. There was no haggling as the sales and finance staff were straight forward which I appreciated. In fact, I left the dealership, and returned that same afternoon to buy the car as I knew I was going to get the best deal. Their customer service was terrific. Our sales rep Rith Lan took extra time to show me any my family the features of my car, and his support extended beyond the sale as He contacted me a couple times to ensure I was happy, and to offer any other assistance. Great experience! Thank you Brigham-Gill!

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leanne86

Feb 11, 2013

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bill was great. very friendly.i felt very comfortable when i came here after a long road of finding this car and dealing with not very helpful dealerships. thank you! so far so good

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Lil_tony

Feb 7, 2013

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Nick was very patient and never pushy. I went to the dealer a 2 times before I bought the car and Nick was nothing but helpful each time. Brigham and Gill are luck to have a guy like Nick working for them.

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jeepjeepmom

Feb 5, 2013

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Bill was a professional and courteous salesperson. He was diligent in meeting all of my car buying needs. I would highly recommend Bill and the rest of the Brigham Gill staff to anyone searching for another vehicle.

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Mcdermott616

Feb 4, 2013

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We went to Brigham Gill to purchase our 2nd suv from them, and dealt with Bill. We walked in to purchase a Gray Jeep Liberty and after looking awhile we finally settled on a limited edition. We had dealt with bill before and the service was great. The price was what it was for the new suv. After doing research it was far les than other dealers for sticker price. We would deffinetely go back again along with using bill as our sales man very friendly and no pressure to buy.

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dhill16

Jan 23, 2013

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Guy (Bill) has worked with us before and is a genuinely nice person. We were paired up with other salesmen at BG, but my wife and I didn't feel comfortable until sitting down with Bill again. First time leasing a car for us and that made things a little confusing with the agreed sticker price. If I was more aware of what was going on I would have negotiated a liitle more, however overall a good experience. Look forward to going back for a second car soon.

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johnmcgrath

Jan 23, 2013

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Friendly,No pressure,easy going salesman and the best price around.It took two months or so to find the right dealer and I found them. Dont waste your time anywhere else, go to Brigham-Gill.

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sandramcarter

Jan 18, 2013

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Willing to work with us on cost of vehicle and didn't play any games. Was not pushy about warranty. Car was ready to go when we got their to pick it up.

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kmeyer0212

Jan 13, 2013

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My husband and I had our car taken there after it had been in an accident. We purchased the car in August and at the time of the accident it only had 7000 miles on it. The man at the body shop was very helpful during our conversations about getting the car done. We picked the car up after New Years. Within minutes of driving the car I noticed a loud noise and a vibration. I called my husband and we decided to call the next day since it was close to closing and my commute home is already terrible. My husband calls and is told that everyone's perception of sound is different but to bring it in at our convenience and they will take a look at it. We bring it in and I speak to the body shop manager who drives it into the garage while discussing the sound with me and my husband is in the backseat. He explains how he can't believe this happened since it was test driven before returned to us. (My husband checked our paperwork before we went back and the mileage in and out was identical). He takes us to the waiting area and tells us what they do will and leaves. My husband and I stay in the waiting area and watch our car leave and then return. Suddenly, my husband gets a phone call from the manager stating that he wanted to make sure that was my husband with me and not someone else before he came out to the waiting area to explain. He tells my husband what is wrong with it and eventually meets us. Mind you the car is in both of our names and he has been speaking to me since I'm the one who actually drives but does not address any of the issues with me. We find out that there is a bad wheel hub somewhere though they are not sure where or if it is from the accident. So we go back to a rental car. The next day we get a call that it is in fact the two front wheel hubs and they think one is just bad and one is from the accident but will all be fully paid for. Conveniently they are BOTH located on areas affected by the accident. When I picked my car up a few days later the body shop manager was above and beyond sweet. At one point he pulls another man into the conversation and begins to talk about how the wheel hubs on the Jeeps are cheap and he basically thinks it was a bad part. He states that multiple people test drove it before it was given back to me. He shows me a few pictures: the wheel hub, my license plate, and the mileage when we brought it back in. When I get back into my Jeep I again notice that the supposed mileage in is at the exact same number as my Jeep when I started my car. I have not had any problems since but have no intentions of going back. People make mistakes but I do not appreciate being lied to as if I do not understand what happened. I may have to drive farther to another dealership but after this behavior it is worth it.

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Mark Plourde

Jan 4, 2013

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Ali at brigham gill was a great help in getting me into my first (new jeep) . this is my third jeep and I am very happy with it, It was ready for me when I arrived as promissed. I have been contacted by them a couple of times since my purchase and am glad that they do not just sell you a new vehicle and leave you hanging, I will recomend them to anyone who asks about a jeep dealer.The only dissapointment I have is not a brigham gill issue it is a chrysler issue and that is that the pictures I was looking at on line when I picked out a jeep are misleading with regards to the tires and rims, the jeep pictured on line had black rims and off road tires that was actually the the reason i chose the jeep I did, Now for me to obtain the look I was going for I will have to purchase these rims separately, this is a practice that Chrysler should correct, and I will be contacting the corperation to express my dissapointment with this. Thank you Ali again for your assistance , sincerely Mark A. Plourde Satisfied New Jeep Owner

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silhouette11

Dec 16, 2012

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I've been a customer of Brigham-Gill for eight years. The quality of service received from the sales and service staff has been wonderful! Compared to other dealerships I've dealt with no other compares to Brigham-Gill. I recently bought a 2013 Jeep Grand Cherokee (my 2nd B-G Jeep) from Nick Pesiridis and he was such a pleasure to do business with. Very friendly, and highly knowledgeable about the vehicle. He really spent time with me and offered a spectacular deal.

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gottagetajeep

Dec 11, 2012

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We walked in intending to merely begin our car shopping experience, but because of the quality customer service and fair pricing, we walked out the same day with a purchased vehicle. We were greeted without any waiting by salesman, Rith Lan. He was awesome! Very friendly, accomodating and easy to talk with. He explained the features of the car, presented us with a variety options and never pressured us into buying more features than we needed. He listened carefully to our needs and wishes and matched us to the exact model we wanted. He was respectful of our need to take time lots of time in the car looking things over and playing with the "bells and whistles". The negotiation was easy and stress free with no middle manager present and pressuring. When we purchased the car he spent time reviewing the features and gave us a tour of the service department and introduced us to the staff. It felt like a family that had our best interest in mind. We are hopeful that our other experiences with the dealership will be as positive. If you are looking for a Jeep, Dodge or Chrysler, I can highly recommend Rith Lan.

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Charger Owner

Dec 11, 2012

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I bought a Charger from Brigham Gill and had a great experience, with some wrinkles. The salesfolks greeted me quickly and I was able to get a test drive of both the V6 and the V8 (wasn't sure which I wanted). He was very low-pressure and though he didn't know the car very well (he'd just switched product lines) he was happy to explore it with me and get answers to my questions about packages / etc. Buying the car was the usual back and forth. They low-balled my trade badly, so much that I ended up doing a private sale for about twice what they offered. But their purchase price was very good, best I could find even shopping around, so that worked out. They were also willing to drop the price to get my finance business, which worked out for everyone as you can always pay off the loan earlier (in MA). The car took a while to arrive (I ordered it) and the salesman did a decent job of keeping me up to date. He did make the mistake of saying it would arrive on such and such date and of course it arrived later than that. After sales I had to go in for some minor service (build quality not 100% but not terrible either) and the experience was always good even if they weren't able to get the repair right the first time. (They ordered a replacement, which was also broken. Go Dodge!) I also had a fender-bender and went there for repairs, and the collision repair place attached to the dealership did a fantastic job--literally no sign there had ever been an accident.

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Epan

Dec 3, 2012

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Vidon was great to deal with....will be my first call when it's time for our next vehicle....absolutely no haggling over prices....Highly recommended. The hour plus ride from Fall River was worth it.

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AJespersen

Nov 30, 2012

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Never have I had so much fun spending money! If I ever want to work with another dealership again I will for sure be heading over to Brigham-Gill to see Nick. Thanks!!

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dodgeball1

Nov 28, 2012

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I think the combination of Vidon the sales guy and Dave the finance guy made this a great place to purchase a vehicle. I have a large family, wife and 4 children. We visited the dealer on a few occasions during the process and each time Vidon and Dave made us feel welcome and comfortable. Vidon was very upfront and did not try to be pushy or influence my deicion making process. His primary concern was that I was happy and got the correct vehicle with in my budget. He was always available by phone or email and even came in a day on his day off knowing I was going to be there. His dedication to helping you find the car you want is first rate and I highly suggest you ask for him when you go to the dealership. In addition, Dave the finance guy was great. He welcomed my family with open arms and was very willing to work with in our budget. If you are going to finance a vehicle with this dealership ask for Dave. I have no ties to this dealership or Dave and Vidon. They worked hard for me and gave full effort so they deserve this review. I wholeheartedly suggest you check out this dealership and ask for Vidon and Dave. I ended up getting a 2013 Durango and I am very happy with it.

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Kamiren.D

Nov 27, 2012

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I started working with Brigham-Gill via email when I had inquired about a used Dodge Challenger that they had on the lot. Rith Lan got back to me quickly answering any question I had and set up a time for me on the following Sunday to look at the car. Saturday morning the dealership called me with a bit more information that I had requested so I decided to go down then. Even though I was tight on time and a day early Rith made sure that he helped me out knowing full well that I was just looking, not once did he try to push me into a deal or try to sell me a car. As a first time buyer I appreciated this approach, there was no pressure and he was extremely helpful with any questions I had.I looked at the car on Saturday and drove it home on Tuesday after making the final decision late Monday afternoon. Everything from looking to purchasing was made extremely simple, and everyone that I worked with made sure that I had no questions or concerns before they let me driver it home. I would recommend this Dealer to both Friends and Family and highly recommend that they ask for Rith Lan specifically. He is a friendly sales consultant who knows what he is talking about and doesnt try to push a sale on you.

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Uncle dean

Nov 19, 2012

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I went in to Brigham-Gill to "just look" at the Grand Cherokee. Upon entering Brigham-Gill, we were immediately greeted by Nick Pesiridis. Nick was not a typical salesman. He took the time to find out what we were looking for and what we had in mind. There was NEVER a time that Nick was pushy. He was genuinely interested in helping us find the perfect car. We test drove two models and after 3 hours later....I was pulling out of the lot with my new car! I also work in the service industry, I bought the car THAT DAY not only because I loved the Grand Cherokee after driving it but also because I was so appreciative of the service provided by Nick!! He even took the time to show us around the service department and also took time to do the extra REALLY IMPORTANT things like synching my phone and IPod!!! This was a GREAT EXPERIENCE!!! I would recommend to my family and friends!!!

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Installers

Oct 22, 2012

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Worked will bill to purchase a BMW x5 on the lot to trade in my old BMW, great service easy to deal with and really helpful, only had A few hours to seal the deal and bill made sure that it happened in and put same day, would highly recommend to anyone looking for no pressure sales.

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Marcj

Oct 21, 2012

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Bill was great to deal with. Asked what we wanted to do and there was no pressure to buy. Very laid back experience. Financing was easy and they got us a great rate. Would recommend to friends and family

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mlaliberte74

Oct 18, 2012

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I submitted an inquiry through Edmunds.com and was almost immediately contacted by Bill at Brigham-Gill. We were looking to purchase our Jeep Grand Cherokee almost immediately so his prompt response was excellent. It was very easy to work with Bill and the Brigham-Gill team. The negotiation process, which included a trade-in, was very smooth and we felt like we received a great deal. Taking possession of the vehicle was also pretty smooth. They promised it would be ready by 11am the day after we signed the contract and it was. So far, we've really enjoyed our purchase and working with the Brigham-Gill team. We would recommend purchasing a Jeep from Brigham-Gill.

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Chrysler300S

Oct 7, 2012

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My family did an exhaustive analysis of Chrylser products/services. We decided on ordering a 2013 very early in the order process. Brigham Gill not only patiently walked us through upcoming new colors and options but worked closely through the special pricing AND final great deal. Brigham Gill is a dealership I recommend highly. I am a first time Chrysler buyer and long time car enthusiast.

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tedkno

Sep 21, 2012

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I found the car buying experience comfortable and low pressure. The sales process was smooth and free of surprises. I worked with Vidon Pich who was outstanding before and after the sale. He even offered to help me install my soft top on the Wrangler if I wanted to stop by when I was ready to put it on after the sale. This was my first time at this dealership and it was a very good overall experience.

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1maraschino

Sep 21, 2012

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I went into the dealership knowing what I wanted and how much I could spend. Luis Toledo listened to what I wanted and worked to make it happen. There was no haggling over pricing and Luis was attentive to all our concerns and questions. He was patient, kind and knowledgeable. He even offered to deliver the car to me the next day. The entire process, including financing with Rob, was completely painless. I am happy with my car and would recommend this dealership to anyone.

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jonlucdupuy

Sep 18, 2012

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I did my research so I knew what I wanted and how much I should pay for it. I searched cars.com and identified the location with the exact model/options I was looking for. I called and confirmed that they had it and when I could come to test drive.Bill Monroe was very helpful and did not try to hard sell me. Brigham-Gill publishes their best price which takes the haggling out of the deal. I knew it was the best price that I could expect.The trade-in was a negotiation, but fair.I would definitely recommend this dealership to my friends.

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CARichards

Sep 14, 2012

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Bill is friendly and knowledgeable. He is a no-nonsense type of guy and very easy to work with. He had the car ready when promised and was willing to work with us for the pick-up time, even offering to bring the car to us. We were able to test drive the car prior to purchasing it. Once we picked the car up he went over the various options so we knew how the car worked.

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fxm

Sep 9, 2012

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Brigham-Gill had the best selection of Jeeps of all other dealers I researched. I found the Jeep Wrangler I was looking for and was very satisfied with the final price negotiated. The car was ready for me at the agreed upon time clean and ready to go. My sales representative was Vidon Pich and I would recommend you ask for him if you visit this dealership. He was easy to work with, competent and very knowledgeable. Upon delivery of my new Jeep he took the time to explain all the features of the vehicle and followed up with phone call later to make sure everything was satisfactory.

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NKitsos

Sep 8, 2012

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My husband and I recently needed to buy a car. We had an EXCELLENT experience at Brigham Gill Chrysler-Jeep-Dodge in Natick. Vidong pich, "V" for short, was our sales person was he was GREAT! We looked at many different dealers and shopped on the internet. V was by far the most helpful and pleasant sales person! He didn't pressure us at all, and was nice and patient. What a refreshing car buying experience. We started looking for a used jeep, but ended up with a brand new one. V really listened to what we wanted and didn't oversell. We thought we wanted the top of the line jeep liberty, but after asking us what things we really wanted in the car, V figured out that a jeep liberty sport latitude was probably all we needed. And because it was less expensive than the top model, we were able to get a brand new car, rather than a used car of the top model. Thank you V!

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ryanma

Sep 1, 2012

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I had an excellent experience with Brigham-Gill. Bill was a great salesman who was very helpful and honest. I felt as though he did everything he could for us and was not trying to rip us off by any means. Rob was also very helpful with the finance portion. I would highly recommend this dealership to anyone looking for a great experience while purchasing a car.

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dkaminer

Aug 25, 2012

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Nick was a very friendly and helpful salesman. From our first visit, he was knowledgeable in helping us find the car that we wanted. He located the car we were looking for and helped us get a great price. It was a pleasant process in determining the price, with no typical grinding it out until we finally agreed on one. We simply told him what we were looking for, in terms of price, and he told us he could do it. Overall, he is a genuinely nice person and a was pleasure to buy a car from.

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Jeffsn565656529292

Aug 21, 2012

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Bill was great. I will be deffinitly be comming back for my next vechial purches. Bull is huge part of that desicion. I cant wait to share my experence here at Brigham-Gill Chrysler Jeep Dodge with frinds and famliy.

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Stuart Siden

Aug 21, 2012

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This is the 3rd Jeep Liberty that I have leased for my family and me this past year.I really enjoy the experience with Bill Munroe and Brigham Gill.I have never leased 3 vehicles with any one sales person in the past but Bill always seems to get a fair deal done.

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anadrater

Aug 19, 2012

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WE CAME TO BRIGHAM GILL TO LOOK AT THE NEW DURANGO SINCE WE OWED AN OLDER MODEL,AND AFTER CAREFULY THOUGHT DECIDED TO BUY THE CAR.STAFF WAS VERY HELPFULL AND MADE THE WHOLE PROCESS EASY.

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lnfrn

Aug 9, 2012

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Vee was amazing! We spent at least 20 minutes in the car going over all the electronics before I even test drove it. He is incredibly knowledgeable and patient. Even after I bought and picked up the car this past Monday (Aug 6), he has been available to answer all my questions and encouraged me to stop by any time and he would walk me through anything I was having trouble with. Vee is a "keeper"!Paul was also great. The Jeep I wanted, a 2012, was at another dealer, and he worked diligently to procur the vehicle for me. He was also readily on hand to answer my questions.The reason I gave Customer Service a "4" was because I waited 2 hours to finalize my purchase. I paid cash. I understand it was the end of the month, (I paid for the Jeep on July 31st), but I felt, since it was the end of the month, they should have taken that into consideration and had another finance person available.I love my Jeep, and look forward to many years with it. I only hope my service experience is as wonderful as my purchasing experience was!

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buch2000

Aug 7, 2012

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It has been a great pleasure to deal with V. He is am amazing helpful caring and knowledgable person. Overall the dealership is an excellent place to do business with. All staff members are working with enthusiasm care and courtesy. I certainly highly recommend the dealership to my family members and friends whenever they are interested in doing business with Jeep-Chrysler.

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Kllyptvn

Aug 6, 2012

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Bill Munroe was unbelievable. Got me the best deal I could possibly get, very patient while I made up my mind, friendly and funny, got my car ready and perfect to pick up the next day, even picked me up from the train station so I could get my car. Above and beyond any and all of my expectations for a car dealer. Bravo!

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KellyDigs

Jul 30, 2012

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I have serviced with this dealer since moving from NYC to Boston and they have hands down the best service department in the state. This was my first purchase and I was very happy to work with Luis. He was super friendly, didn't waste my time and understood I wanted to make this happen as quickly as possible. As I was driving off, he made that extra little bit of time for me to make sure I understood key features in the car. Luis got why I came, made the process as easy as possible for me, and hopefully he will still be there next time I buy a car!

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abbienormal

Jul 29, 2012

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Mr. Munroe was very helpful during my visit to Brigham-gill. He got me set up with my vehicle and was also able to resolve an issue with the cars registration when i cameleft in to pick it up, and in about one hour I was in the road!

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phish603

Jul 25, 2012

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Bill was absolutely great to work with. He took the time to let me look at all my options and he was not pushy at all. Overall my experience working with him was so easy that I would recommend all of my friends to go see him.

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Ree2252

Jul 23, 2012

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Had a great experience shopping here! Price was best around and Bill was the utmost professional! Start to finish in 24 hours!! Highly recommend. Financing made simple! Robert was a pleasure to work with

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kevinth07

Jul 16, 2012

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I shopped at 2 dealerships but decided on Brigham Gill mainly due to salesman Luis Toledo. He was very easy going but attentive to my needs and did not pressure me in any way. He also kept in touch with me by email and phone to check if I needed more information or assistance. The other showroom never got back to me until 5 days later. I visited the showroom 3 times before making a decision and each time was welcomed with open arms and test drove on 2 occasions. I felt very comfortable in the showroom and thought the display and range of vehicles was well represented.

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Bhumma44

Jul 1, 2012

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Patrick was amazing to work with. A pleasure and true professional for the entire process. Car salesman should take a page out of Patrick's book. They would sell more cars for sure!

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mcfalljim

Jun 29, 2012

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We were directed to this dealership by another previous customer, who told us about the non-nonsense pricing. We had been to another dealer who had a low invenotry of Jeeps. Brigham-Gill had a much larger selection, and at better prices. We found the team to be professional and not high-pressure. It has been a great overall experience, and we will recommend them to future car buyers.

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rosinalugo

Jun 29, 2012

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We came into this dealer looking to purchase a new car, Bill and Brian were amazing, they helped me from start to finish, no hassale and no pressure, the price was exactly what I was looking for, they didn't try to get me into something more expensive. I would recomend this dealership to anyone. great service. Bill was great only gives you what you ask for and doesn't force you into anything at all. Chrysler 200 was a great pick overall.

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ronaldrich

Jun 29, 2012

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I have purchased multiple cars from this dealership, particularly with Bill Monroe, Note that I say 'with' and not 'from'. Whenever dealing with Bill, I truly believe that he listens to my concerns and that he does not look to 'push' his agenda onto me just in order to sell a car. Accordingly, I have developed over the years an allegiance to him and thus, a long-term relationship with this dealership.On that note, the follow-up dealer service has always been professional, courteous, efficient and as fair cost-wise as any dealer I have dealt with in the past. I also recommend highly Ed Saunders as a great service adviser.For the above reasons, I would recommend Bill Monroe, Ed Saunders and the Brigham-Gill dealership for a great place to purchase and service an automobile. Ron RichWellesley Hills, MAPs: I love my Jeep.

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Ripleyt

Jun 28, 2012

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Bill was a pleasure to work with from start to finish of our car buying experience! He made the process hassle-free. We will definitely be back to see him when we're in the market for a new car.

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vickie1177

Jun 18, 2012

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Purchased a used vehicle from Brigham and Gill and received excellent service from the Sales Person Nick, Finance Manager Rob and the Sales Manager Brian. I have been to other dealerships and I have walked out of them feeling like they were trying to push other vehicles on me. Not at Brigham and Gill I was able to take my time and that made my decision 100 times easier to make. I would recommend this dealership to everyone including my co-workers. Thank you guys for 5 star service.

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Lucas305

Jun 14, 2012

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It was a great experience getting out new jeep here. It was a calm and chill place vs other dealerships we looked at. They were able to match other offers we had gotten and our sales guy Vidon was very helpful

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ktishman

Jun 5, 2012

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I came to the dealership several times before purchasing a vehicle, and each time Bob was incredibly helpful as well as providing me with plenty of information on the Grand Cherokee. I would recommend this dealership to any of our friends.

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rmcgill

Jun 2, 2012

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We are very pleased with are overall experience at Brigham Gill. The Sales department went too great lengths to give us the best deal. We bought a 2012 Town and Country. The deal they gave us was fair and painless. It was so good my sister in-law bought one two weeks later. If you have realistic expectation, Brigham Gill will give you the BEST deal. My past experience in the automotive industry with Mercedes Benz gave me the inside track, Vee my salesperson went above and beyond. The Manegment team in sales will do what they can to make a deal. The service department is in good hands after meeting with the service Mgr Tom, I feel great knowing I have a place to service my car. One sto shopping. Full disclosure: they did not pay me too say these things. I felt it is important, to provide honest feed back.Ron McGill

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gmulliken

Jun 2, 2012

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Rith Lan was a terrific salesman. He made both me and fiance feel very comfortable during the buying process - he has a terrific personality and a great sense of humor. Rith is extremely knowledgeable about the Jeep lineup and quickly educated me in the essentials about my vehicle. I would highly recommend him to anyone.

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dteitelman

May 30, 2012

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Bob is very knowledgeable and personable. A pleasure to do business with. If we need another vehicle we would definitely go back to Brigham-Gill and ask to work with Bob again.

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wjake

May 30, 2012

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I enjoyed working with Bob to find the perfect Grand Cherokee for me. He did not push me to make decisions and was honest with me.

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brunwin

May 30, 2012

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What a great experience. We went to a few other dealerships after our first trip in and came right back. I would recommend them to anyone. We love our new jeep!

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chipshot

May 28, 2012

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Bob was a very polite and knowlegable salesman. He help me find the perfect Grand Cherokee. I hope Bob is still at Brigham Gill when I'm ready for my next car.

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smgann

May 24, 2012

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Bill Munroe was terrific to work with - he was extremely responsive, organized and worked hard to ensure every last detail was perfect with our transaction. I couldn't be happier with how smoothly the transaction was handled.

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peej

May 24, 2012

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Great place...highly recommended.Patrick Read was superb...not pushy.He knew what I wanted and provided it.Whole new car purchase was easy.Would highly recommend them.

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gfitzz53

May 23, 2012

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My Sales Rep, and everyone else that I worked with to purchase my new vehicle, was nothing short of a pleasure to do business with. Bill (aka SLS) not only took care of everything, he never tried to push anything on me that I didn't ask for. He took the time to find out exactly what I wanted and then worked to get me the best price available. (I compared at 2 other dealerships). And I know I wasn't the easiest customer to work with. I changed my mind after Bill and his manager worked hard to find and secure a vehicle that I originally agreed to purchase, and asked them to cancel that order and order a different model from Jeep. I ended up with the exact vehicle that I wanted and payed less for it! I love Brigham-Gill.

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slazaros

May 21, 2012

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They treat you very well! This is my eighth jeep purchase from them. And Bill is wonderful to work with! I highly recommend this dealership

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charette54

May 19, 2012

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Our salesman Bob Greeted us at the front door. He was very helpful thru the entire process. We test drove a few Jeeps before we decided what we wanted. They did not have the exact Jeep we were looking for. Bob and the managers at Brigham Gill worked very hard to find the exact Jeep we wanted, while keeping me informed the entire time. Dave the finance manager was also very helpful and explained all my options. When I returned to get my reg and inspection sticker it was towards the end of the day. I called on my way, and the service dept. told me they would fit me in before the techs went home for the day. They could have very easily told me they wouldn't have time to do it and tell me to come back another day. I called Bob he was waiting in the service bay with my reg in hand when I pulled in. The service guys were very professional and friendly, I will deffinitly bring my jeep back for service. My overall experiance was great everyone at Brigham Gill was very friendly. I would recomend them to anyone who is looking for a new car, and tell them to ask for Bob. I will also go back when its time for a new car.

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caraarcuri

May 16, 2012

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I had great/painless Jeep (Wrangler 4D Sahara) buying experience with this dealership, and my sales rep Vidon aka "V" (who was very patient). They were never pushy and were very knowledgable on the Jeep product. It was my first time purchasing as Jeep, so this was very helpful to me. V even texted us photos of the Jeep's exterior color I was thinking about purchasing in different shades of sunlight to see if I did like the color -- I ended up purchasing and loving! We were able to work out a price that I felt comfortable with. I was checking out several other Jeep dealerships, and no one else could math their price on the type of Jeep and features I was looking for. I ended up picking up the Jeep on my birthday -- when I opened the back seat there was a balloon and flowers from the dealership. This was such a nice, personal touch, that was not expected but much appreciated!

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Ter

May 8, 2012

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We had serious problems with our Pacifica heading back to Rochester NY from son's graduation. It was Sat at 5:00 PM - everything closed including car rentals. We felt stuck.We discussed the options; Patrick had us test drive the new Grand Cherokee (absolutely a great vehicle).Ed got us a rental car from their fleet and scheduled our car to be repaired first thing Monday. They found we had sheared 2-lug nuts.As our car was drivable and there were extra details involved in buying a car in Mass and living in NYS we headed home in our repaired Pacifica. Still thinking about buying a car from them as they went out of the way and our dealers here still treat me like this is the first car I have every bought. I'm 55 and have purchased 12+ cars so far. Wish there was a dealership with guys like Patrick and Ed here. Maybe there is but I have not found them yet.

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amylfagan

May 4, 2012

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The over all experience was great. We were there on a sunday with our young daughter, and everyone was very friendly. We picked up our new jeep the following day and everything was as it should be.

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Frugal Shopper

Apr 25, 2012

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I had been searching for a certain vehicle at the right price for six months and finally found one at this dealership. The salesman (Bob Quinton) went above and beyond his duties to accommodate me. We negotiated the sale to my satisfaction with the help of the sales manager who struck me as being down to earth and realistic as was I.(sorry forgot your name,was it Chip?). I never felt any pressure or negative coaxing on behalf of the dealership. I was treated with respect by all and attended to more than I anticipated. I liked the fact that the dealership responded to my needs promptly and professionally. They have onsite registration,inspection and service facilities to save you the "running around" and even fixed a door light that was not working, after the sale was made and at no extra cost to me. Facility was nice but a bit difficult to navigate.Thanks for making it a good experience. High praise for Bob Quinton especially.

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wmurray

Apr 23, 2012

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great experience, I will definately be back for my next truck.everyone was very helpful and knew what they were talking about. they offered to take care of every detail for a very smooth experience.

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staffinn

Apr 13, 2012

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Tyler was very helpful all the way through the process, and wasn't the type to turn us away because they were closing in 5 minutes. He helped us find the specific model we wanted and gave us great deal for our trade in.

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sgsiegel

Mar 19, 2012

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My recent purchase of my 2012 Dodge Ram 1500 pickup was a very rewarding experience. The team of Tyler Cabral, Paul Santo, and David Rosenthal were totally dedicated and committed to making my choice of vehicle a reality. There were no high pressure gimmicks; the team spent their time in finding out what I really wanted then developed a plan to make it happen. The communication feed-back was excellent; they updated me on all developments and showed a genuine interest to satisfy my concerns. Tyler took the extra time to visit my garage to make sure the height and width of my truck choice would fit. Paul and David made sure that the warranty and financial package was super competitive. Overall, Brigham- Gill not only delivered a top notch pickup truck of my choice but they have given me a feeling of confidence that when they say they will commit to an action, they deliver on schedule and as promised.

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joekent78

Mar 18, 2012

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Tyler was friendly and courteous from the start. He was very knowledgeable about the vehicle I was looking for. He was also very attentive to what I really wanted and quickly discovered I had very specific requirements and so he acted accordingly. He avoided clouding the situation by introducing new factors he knew I was not interested in. Chip became involved and was equally attentive to my wishes. He was also very professional to work with and we were able to stay on point in all discussions, making the entire buying experience unusually good and much faster than I have experienced prior. Brigham Gill has provided good service to me for several years and now has offered a pleasant buying experience. I would recommend the dealership to anyone in the future and in particular, would recommend Tyler and Chip.

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lshepardson

Mar 16, 2012

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I went to Brigham Gill to trade in my Liberty for a Wrangler. It was a great experiance. Vidon is extremly knowledgable for the make and features of the jeep but also the current stock. He also gave a great turtorial on how to use the extra package when I picked up my car. I would recommend this dealership to anyone looking to buy a Jeep.

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FRANC052

Mar 15, 2012

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A+ from start to finish.Purchased a beautiful used car.Salesman Tyler Cabral,Chip(Sales Manager),and Rob Martin who helped & explained the paperwork are truly a Professional team.Very knowledgable,courteous,and truly customer orientated.I would highly recommend this Dealership,and their Staff to anyone in the market for a new,or nice used car.They have a great inventory to choose from.Keep up the great work!5 STARS *****

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jeep/onekey

Mar 13, 2012

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Car was delivered with only 1 key, they promised 2nd key, 2 weeks later, still no key. Have talked to service dept and salesman, no results. Very inconvenient, and it is a 25 mile ride to dealership. Have already made the trip, and still no key.

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Wranglerbilly

Mar 12, 2012

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I was looking for a specific model. These guys had one on their website at a good price. I went there and the car and the deal was as represented on the phone. Thank you Paul and David for makng it easy.

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Shiva1015

Feb 28, 2012

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Everyone my family has dealt with at Brigham-Gill has been exceptionally friendly and courteous. I recently bought a new 2012 Jeep Compass from Brigham-Gill. My dealer, Bill Munroe, was not pushy at all and was open to negotiating the price of my vehicle which was already advertised at a great deal. He was very personable and took care of everything so that I could get my vehicle as soon as possible. My family and I plan on buying from Brigham-Gill in the future. Thanks, Bill!

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jburgos

Feb 25, 2012

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I have been a Jeep fanatic since my father came home in his black Wrangler CJ-7 in 1984. I have been driving Wranglers since 1999, through my pregnancies and with my children in tow. I finally had the opportunity to buy a Wrangler Unlimited 4-door in order to fit my kids and all of their stuff and found what I wanted on the Brigham Gill website. When I arrived at the location to check out the vehicle, I was greeted by Chris Pitts. We test drove the Jeep and talked about the changes of Wranglers over the years. He then even helped me try out the convertible soft top in the middle of February, taking it down, putting it up, getting "our hands dirty". He could answer my questions - he knows what he is selling - just as he should. I have not found that to be the case lately when I look at Jeeps at other dealerships and am so glad I found my dream car - even if it is used - at the right place with the right people. As for my kids - they had a blast hanging out at the dealership while we negotiated, signed, and prepared to drive off in our new wheels!

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xCc421

Feb 21, 2012

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Recently purchased a new Jeep Compass from Bill and the experience was so easy and smooth. Bill was very straightforward and helpful with everything during the buying process. He was very personable and friendly and did not make me feel pressured whatsoever. I would absolutely recommend Bill at Brigham Gill for any Jeep purchasing.

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X123456

Feb 16, 2012

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This dealer was good to work with. The salesperson was helpful and professional and overall it was a good experience. The only negative was that the price that they had listed on line for a car that I was interested was different than the price of the actual car (about $2K), because someone had entered the wrong amount. Normally, this would not be an issue, but I chose this dealer from among 2-3 nearby based on available cars and their prices. I called ahead to see if the cars were still on the lot, assuming the price listed was the price of the cars I wanted.

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Mcdermott616

Feb 15, 2012

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Just purchased another car from this dealership with bill and the service was great. The Chrysler 200 we bought was an excellent choice and a painless deal in and out within a few hours. Highly recomend this dealer to anyone looking for a new Chrysler and a great deal. We have been going back and forth looking and were finally able to decide. Love the dealer!

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Chrisnut

Feb 11, 2012

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My original rating was less than desirable. However, I was recently contacted by Paul Santo who dug into our issue and resolved it. My summary for this dealership is that they do care about their reputation and are willing to go the extra mile to keep the customer happy!

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DianeMcCoy

Feb 3, 2012

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Nick the salesperson was so very kind, friendly and helpful. This is my second vehicle from Brigham-Gill and will not be the last! The owner of the dealership stopped by to say hello and see if things were going well.

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nobullstuff

Jan 8, 2012

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TLDR: dealer lied to get me in the showroom and raised price of car $1600 after I drove 70 miles.I called Brigham-Gill Jeep and talked to Brian. I explained to him that they had a Jeep Cherokee I was interested in but another dealer had already given me the run-around and I was leery . I also explained that they were far away (~70 miles) so I wanted to make sure they had it in stock, what kind of fees to expect, and what the asking price was on the car.He answered a bunch of questions for me and everything sounded good. Then told me the Cherokee I was interested in was a Demo with 5000 miles on it and told me the asking price.They had the exact car I wanted and it was a demo so I should be able to get it cheap. The asking price was already cheaper than my negotiated price with the other dealer, as it should be with 5k miles on it. I told him everything sounded good and I would talk to the wife and we would probably be up later in the day. I should have know it was too good to be true but I had explained that I lived far away and that I had already walked out on a dealer that tried to pull one over on me, right? Wrong...My wife called the babysitter and asked her to come over right away to watch the baby. I drove the hour and twenty minutes to the dealer to get things started. I looked over the car and found out the car had 5800 miles. Brian started working up the paperwork and somehow the price had jumped $1600.I told him that wasn't what we talked about over the phone said he could take 1k off and that was the best he could do. I then told him I had several offers for $500 more for a brand new car with zero miles on it. Do you really expect me to buy a car with 6k miles to save $500 I asked? He shrugged his shoulders and again told me that was the best he could do.I called my wife to tell her to cancel the babysitter be she was already on her way. I told Brian that we would not be making a deal. He asked me what dealer offered me the car for that price and said there was only 3 cars left with those options...Thanks for wasting our time and money Brian, I hope it is worth the negative review I leave on every website I can find.

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jonelvekrog

Dec 4, 2011

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I knew exactly what I was looking for in my new Jeep and used TrueCar to get a great price. The whole buying process was simple and straightforward. No pressure or silly games ... Brigham-Gill is awesome. I just walked in, ordered the car and when it arrived, signed 5 pieces of paper and was out the door ... awesome.Patrick Read, my salesperson, was great. Excellent communication and a really solid guy ... a great straight shooter, which I appreciate. When the car arrived at the dealership, he texted me a couple of pictures of the truck, which was cool. He even dropped off the Jeep at my house, which was awesome. Thanks for a great new car buying experience Brigham-Gill team. I hope the service experience is just as great ... I have been told that it is. -Jon

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acuratolo24

Nov 9, 2011

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Vidon and the entire staff were so helpful and made my first car buying experience in Massachusetts wonderful. I have already referred a few people to them for their excellent customer service and their ability to work with you. After my lease is up, I plan to continue to do business with them in the future. A big thank you to the entire staff!

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sconley717

Aug 13, 2011

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The sales team is excellent and take a modern approach to new car buying -- they don't treat you like you're stupid or a "mark." My salesman was extremely efficient and helpful. The day after the sale, when I pointed out a little glitch with the new car paperwork that was in my favor,the sales manager promptly had a check cut for me -- no hassle at all. Finally, before I bought, I browsed new car inventories at all the Jeep dealerships around -- Brigham Gill had the best price for the trim level I wanted.

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FavoriteJeep

Jun 16, 2011

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We went to five other dealerships looking for a Jeep Grand Cherokee used, and we should have come to Brigham-Gill first! Not only was their selection of used cars of great quality, but the staff was fantastic. We worked with sales associate Chris Pitts who was not only professional and knowledgable but also made the process enjoyable. I would recommend this dealership to anyone. I am so happy with my 2009 Jeep Cherokee and have Chris to thank!

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wamisata

May 23, 2011

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Ed was extremely friendly and courteous. Explained the service alerts they were implementing and in general created an "at ease" atmoshere. A great experienceThe waiting was clean and quiet. With access to the internet the time went by quickly and I was able to accomplish some work.

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EricDM

May 11, 2011

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Sales consultant Chris Pitts worked with me on getting a '11 Jeep Grand Cherokee at Brigham-Gill. Knowledgeable, courteous and respectful of what I was looking for and what I already knew about with the vehical. Great experience throughout the entire process, no pressure and extremely efficient from test drive to purchase. Thank You!

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fred benny

May 3, 2011

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I just purchased a 2011 Grand Cherokee and I must say the sales team is top notch. Chip and Paul helped guide me through a painless transaction, that took much less time than expected. The best price first approach is very refreshing. I will send all my friends to see Chip and Paul. Great job guys!

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JeepGuy01721

Nov 2, 2010

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I am a Midway client who used Brigham-Gill for my warranty work. I was never more excited when my original warranty expired and I was able to purchase an extended warranty to work with Midway with everything. The staff is friendly, but the quality of work is not what I'm use to at Midway.

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mbuchholz

Jul 13, 2010

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This was a first time purchase for my daughter who just graduated from college. Chris Pitts, her salesperson, treated her with respect, provided her with all the info she needed to make a good decision, and had excellent follow-up. Since we were helping her cross-country via phone, it was important to us that she have a good working relationship with her salesperson. He went out of his way to make her feel comfortable and help her with her first car purchase. We also worked with the Sales Manager (Brian) and Business Manager (Ryan) and found them to be equally knowledgeable and polite. We would definitely recommend this dealership - very well run, great guys, professional, and we feel that we were treated fairly regarding the final price. Thanks so much.

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Billfic

Mar 28, 2010

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I had an accident with my 2007 Jeep Gran Cherokee, and initally had brought my car into service for repair. After the insurance appraisal the body shop was quick to order the correct parts that were needed to fix my vehicle. After additional work it was decided that my car would be totalled due to additional damage that was not noted during the initial insurance appraisal. The service department was wonderful and did everything they could to help me while the Cherokee was in there care. I decided to shop for a new vehicle at this dealership, since I had received such good service in the repair shop.I worked with Chris Cavaleri, who was wonderful and very informative. He helped me to decide between another Grand Cherokee and a Commander. He showed me everything that they had, and explain the difference and qualities that each had. He also test drove both models with me and answered all of the questions that I had. He was not pushy, or abraisive and allowed me to take all of the time that I needed to take when making such an important purchase. I am happy to say that yesterday I picked up my 2008 Commander, and it was due largely to the service that we received from Chris. I have shopped at other Chrysler Jeep dealerships in the area and have never been as satisfied as I was with Chris, and the rest of Brigham-Gill. I would definately reccomend Chris Cavaleri as a sales person, and I will be returning here for any additional sales, or service needs!!!

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ringo70

Jan 3, 2010

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Needed service work done. Was not happy with the "diagnosis" done. Contacted the service manager. He was rude, and treated his coworkers like they were idiots. How can a dealership that promotes how good they treat people keep a jerk like this employed ?My Grand Cherokee overheated, and rather than fix it, they wanted to put a new motor in it....just so they could make the big bucks. My service advisor could not rationalize why i needed a new motor rather than a head gasket....claimed the lower end of the motor "could be" ruined...but rather than find out...guess what ? Lets just cover our own asses....not fix the REAL problem...took it to another dealership...they diagnosed it and.....get ready....fixed it...no lower end problems...its been 2 months...I paid way way less than the estimate from the insightful Brigham/Gill...I DO NOT & WILL NOT RECOMMEND THIS DEALERSHIP, unless you wanna get ripped off...!

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Honesty101

Jun 5, 2009

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I went to this dealership back in January and am rather appalled at their lack of "friendly" customer sevice & overall sales management.I made an offer on a 2008 -year old vehicle-(Sticker price $26,***.**) and offered 25k and would pout $ down for it that day. I have outstanding credit as well and went through an hour of number crunching with the salesman. The manager refused to budge on the price in "any capacity"...which i have heard 1st hand from several close friends about Brigham Gills "lack" of working any (even slight) deal out w/the customer...Therefore, many of them in turn bought Jeeps at the Midway Dealer in Framingham instead, due to Brigham Gills poor sales department. Needless to say, the car I made an offer on (for $1,700 less mind you) is still sitting on BG's lot rusting away, now almost 6 months later. All because they would not take 1,700 off. Now they are stuck w/it, depreciating $ each day it sits there...I have to say, I may have paid more, but due to the lack of their 'unfriendly' bargaining tricks, I lost total interest, just for the principal of it.Nowadays, i smile everytime I drive by with my new 2009 SUV & give them a lil' "beep beep" on my way by. :)

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Scott621

Feb 16, 2009

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I visited several area Jeep dealers before I purchased my new Wrangler. I found that Brigham Gill had the most knowledgable and friendly sales staff of any of them. I am very happy with the experience I had there and would definitely buy another car from them. I have been back for service and found the staff in service to be outstanding.

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SLAMMY98

Nov 1, 2007

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I WAS INVOLED IN A TERRIBLE ACCIDENT WITH MY BRAND NEW CAR. I CALLED THE BODYSHOP AT BRIGHAM GILL AND ONCE THEY WERE INVOLVED, IT WAS A WIRLWIND OF EXCELLENCE. THE OFFICE STAFF TOOK COMPLETE CONTROL OF IT ALL. A COUPLE OF WEEKS LATER MY CAR WAS DELIVERED TO ME LOOKING BETTER THAN IT DID WHEN I BOUGHT IT. THEY WERE ON MY INS COMPANY LIST AND INFORMED ME THEY ARE ON ALL THE LISTS FOR ALL MAJOR INS COMPANIES. THE QUALITY AND SERVICE WAS THE BEST I HAVE EVER SEEN. I WOULD RECOMEND THEM TO ANYONE FOR AUTO REPAIR FOR ANY TYPE OF VEHICLE. I ALSO WAS ABLE TO TAKE A TOUR OF THE FACILITY AND WAS AMAZED AT THE STATE OF THE ART EQUIPTMENT USED TO MAKE MY CAR BEAUTIFUL.

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bjmil20

Mar 30, 2007

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Just bought a car from this place and the only reason we bought here was because of a price we could not turn down. Since the time we agreeed to purchase, sales thought their job was done and customer service was almost non-existent. There was a commincation break down between the dealer and my insurance company where I had to get involved for no reason, They did not fix problems that they said they would prior to me picking up the car, the car had new scratches on it after the sale and before the pick-up for which I had to bring it back in, not to mention crumbs still in the car from the previous owner. To top it off, they did not acknowledge my initial deposit on the final balance statement until the calculator came out. The only good thing was that a sales rep did not come with me on the test drive. Overall, just not a pleasant buying experience.

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jeep123

Jan 21, 2007

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I bought many cars in my day, and all from new car dealers. The day I walked into Brigham-Gill I thought i walked into a "spa". The salesperson greeted me and said" Welcome to Brigham-Gill... How can I help you today". I told him a was looking for a new Wrangler. Before I new it I was on the test drive. When we got back to the dealership my salesperson walked me thru the dealership to the service dept. He told me that they have been family owned and operated for 40 years. They had retired tech shirts in frames on the service dept walls, he also said they have currently 15 employees that have been there for over 15 years. Also the have a beautiful service drive thu entrance and loaner cars. I said to myself "loaner cars for a jeep this place is great. Next thing I knew I bought the jeep. It was great I met the general mgr, the service mgr , a service advisor and a parts clerk all of them thanking me for the business and they told me the look forward to seeing me. I wasn't buying a bentley but I felt I was!

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sean022

May 11, 2006

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With the exception of the generally good demeanor of the service department my experience was horrible. I purchased a "new" pacifica with 5000 miles (general manager's car) and the experience has been down hill since then. First I couldn't test drive the actual car supposedly because it had 4998 miles on it and they wouldn't be able to sell it "new" if it had 5000 on it, needless to say that was a mistake. The salesperson quoted me an interest rate that the finance guy couldnt offer, the salesperson said the warranty would be extended to include the 5000 miles on the car at time of purchase which I have since found is not true. The car was delivered with coffee stains and smelling like onions and with buffing scratches on the hood. Since then it has been back for service no less than 8 times and still is going back.The sales experience in hindsight was deceptive and the repair experience was abysmal with a smile.Don't buy a car from here.

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