Used Cars for Sale at Cain Toyota in North Canton, OH

Mike and Kathy

Jun 29, 2016

Buying a car from Cain Toyota was a pleasant experience. The salesperson we worked with was Sam. He was very professional. He explained the details of the cars we test drove before actually driving them. He was very patient with us and answered all the questions we had. We would definitely recommend Cain Toyota to family and friends.

derrick george anthony campbell

Jun 11, 2016

we were in and out in no time with an amazing car. i am so happy and would have any one go there. best dealership ive ever been to. our dealer was jason p. he has ourvreccomendation fot anyone. thanks again.

Special Ed -Corolla

Jun 4, 2016

I could of not of had a more awesome salesman. She definitely did not fit the "normal" salesman stereotype. Well at least not mine. She was prompt, worked with me to get exactly what I wanted with no question or any pushy tactics. She knew my price range and fit me in a car that was perfect for me and I love it!!! I had a slight set back at the dealership over $$ of course but with her calm caring demeanor she fixed it immediately. I would and actually have already recommended her to anyone I know. Thanks Amy Jo Kovein!

Michele Beck

Jun 3, 2016

This was the most pleasant, actually fun, experience that I have ever had in getting a new vehicle. I was dreading the experience, but my sales person, Amy Kovein, and Credit person, Tony, made this a simple easy transaction. Thank you Amy and Tony.

Satisfied

Jun 1, 2016

My wife and I had several discussions with Theresa Hessert on the pros and cons of buying or leasing. After many internet and in person chats, we decided to lease. We have only positive feedback to give. Theresa gave us her undivided attention and her knowledge of both options. It was a great experience, with many questions and laughter. We both would refer others to Theresa when seeking a vehicle. Joe Pettigrew was helpful as well, as was Tony Neman in handling the financing. We have had our Toyotas serviced by Cain's for over thirty plus years.

John

May 21, 2016

I had been looking for a new car and was trading in a 2008 SUV with low miles and in excellent condition. Every dealership I went to tried to low ball me on my trade. I came to Cain and worked with Sam Warther. He gave me a very fair price on my trade and worked very hard to find me a 2016 Highlander in the color and options that I wanted. He located the car in a few days. Cain and Sam came thru for me and made my new car buying experience a pleasure. I highly recommend contacting Sam at Cain Toyota!

DebJ

May 14, 2016

Amy Kovein at Cain Toyota! Amy found the 4Runner I wanted, had the options installed at the dealership and delivered the exact vehicle I was looking for. She managed to hit my price range on the first try with a fair price and beat any internet/email sales offers that I had. No games, no problems, no negotiations. The best price, the first time. What a relief. Loving my new 4Runner! Loved my buying experience with this team. Thanks Amy and Cain Toyota!

Charlie

May 13, 2016

Robert Rowan did an excellent job with his product knowledge and professional manners. Robert listened what I was asking for and helped educate me on the products of Toyota. He did not try to sell be any more, or less, of a vehicle than my needs required. The perfect fit of vehicle to meet my requirements were met for the very first time in my vehicle buying experiences. Negotiations were fair and without pressure. Fair an informative comparisons were made of other brands to help in my decision making process. The finance department did their job with excellent explanation of all paperwork and forms. They did not lose sight that their customers do not go through this process as frequently as they do. Outstanding Experience!

NewToyota

Apr 26, 2016

It was such a great experience working with Theresa Hessert! I would definitely recommend working with her and the dealership. Very excited about my new car!

liz carmel

Apr 21, 2016

This was a transaction that went smooth from my first email and online negotiation until we drove over an hour to our face to face meeting. I was impressed that Jason Pettigrew was well versed in our chosen vehicle and spent time with us after our purchase explaining the various features and programming. I would recommend Jason and Cain to anyone that is considering an automobile purchase. I sent emails to 6 other dealers wanting to negotiate online and CAIN and Jason were the only dealership that would provide this service even though all called themselves online dealerships.

pixiedust57

Apr 19, 2016

We purchased our 7th Toyota from Cain Toyota last night. It was quick and easy with no pressure from our amazing salesperson Theresa Hessert. The car I was interested in was ready for a test drive when I arrived. We agreed on a very fair price for the car and we were on our way home with a brand new Camry. Ben Barbato was great in the finance department! Signing the paperwork was a breeze! The total transaction from test drive to receiving the keys to my new car was 2 hours! We will definitely buy our next car from Theresa at Cain Toyota!

PastorJoey87

Apr 17, 2016

A couple weeks ago our vehicle was totaled and I checked a few different dealerships to ease the pain on my wife looking for a vehicle to replace the one we had. I arrived at Cain Toyota after a few poor experiences at other dealerships and spotted an amazing minivan. I told my wife all about it so she checked it out the next day and scheduled a test drive for the next day with Mike. Before test driving the van I wanted to be upfront and honest that we didn't have the return from the insurance company yet. We absolutely loved the minivan and it was incredible to work with Mike. He was so understanding and willing to work with us. I left in awe of God's mercy because my prayers had been answered. Cain Toyota and Mike Bann were such a blessing to my family and I.Working with Tony in the Finance office was a great experience as well. Both of these men went above and beyond my expectations!!!!

krprn22

Apr 14, 2016

I went in to this dealship intending to buy one new (gently used) car. I chose 2 different vehicles, and wanted to come back with my husband to determine which car to buy. Mike was very patient, allowed me to test drive as many cars as I wanted. He did not mind that I rescheduled to come back at a later date. NO PRESSURE. Love it!Returned wtih my husband, Mike allowed him to test drive several vehicles. We ended up buying both cars, one for myself and one for my husbandThank You MIke for your patient, and no pressure method. We will use you again in the future,

Crilowlec

Mar 31, 2016

Our first lease and our first time at Cain Toyota what a great experience we had from Mike and Ben very professional and easy to deal with .Will be dealing with them again . Fantastic experience

Sarah33

Mar 26, 2016

I had such an amazing experience at this dealership! Everyone was so kind and not pushy at all! They are very personable and the cars basically sell themselves. I would recommend them to anyone who wants a good car buying experience! Also Mike my salesman was outstanding and made my feel like I was purchasing a car from a good friend. Highly recommended to him!

mterwilliger

Mar 14, 2016

I had a great experience with salesman Mike Bann and Tony Neman on 03/14/16. The only complaint I have was dealing with the Toyota bank for the lease. Otherwise, everything was awesome and I will tell everyone to go visit Cain Toyota and Mr. Bann.

L Hatch

Mar 3, 2016

We bought a beautiful 2012 Toyota 4 runner. Had a few very small but annoying issues. Management was friendly and professional about addressing these problems. Thank you Cain Toyota.

Happy Customer

Mar 2, 2016

We purchased a used Toyota Sienna and have no remorse. Sam Warther worked well on our behalf to negotiate a fair price on a quality vehicle. He is very well educated on vehicle features and is helpful in finding what you want within your budget. Cain definitely prides themselves with quality used vehicles. Their prices are not the lowest online, however their used vehicles are in top shape. You get what you pay for! This is our second purchase from Cain Toyota and most likely not the last. I used to hate car shopping. Its nice to find good people.

MsSmall

Jan 27, 2016

Upon initial contact, my sales rep was polite, friendly, and helpful. When I visited later in the afternoon/evening (approx 5pm) with my husband, we walked into dealership and immediately were told the Sign and Drive promotion was on the LE models only, not XLE as I was told earlier. We were okay with that. Sales rep then said if we wanted the XLE, we would need to put $2000 down, prior to running our credit. He then continued suggesting the LE, despite our desires for the XLE. My husband asked rep if there was a model between the LE and XLE, rep advised there was not a model in between the two. While completing our credit app, dealer drove my car around for trade in valuation. When pulling our credit, we went outside to look at XLE models. Rep came out and said credit was about where we assumed it would be, they had to wait until morning to contact Toyota to see what credit tier we fell in. He never disclosed what the exact credit came back as (previous experience with other dealerships, they always show the numbers they received back). We also were not told about how much they valued my car at. By 2pm the next day, I hadnt heard from my sales rep so returned a call from Don Joseph Toyota. I walked into Don Joseph at 5pm. We discussed options. I learned the actually WAS an in between model available, my sales rep at Cain chose not to discuss it. I drove away with a new XLE PREMIUM model at 7:30pm. My husband and I feel the sales rep was unprofessional, credit should have never been ran if there was little or no intention on making a sale, and leaving someone hanging around, waiting for a call that never happened, is wrong and bad business. They could have simply stated while at dealership that there was nothing they were willing to do for us. Honesty is always better than "smoke and mirrors".

Michael & Jennifer, Canton, OH

Jan 10, 2016

Jason Pettigrew and Tony Neman were awesome to work with on our December 2015 Toyota Camry purchase. Customer service, response times, friendliness, a competitive price, and honest accurate quotes are all important to my wife and I. Jason and Tony came thru with making our new car buying experience a pleasure. When looking to buy or lease a new or used car, we highly recommend contacting these Cain Toyota professionals.Thanks again gentlemen!

Michael & Jennifer

Jan 10, 2016

Jason Pettigrew and Tony Neman were awesome to work with on our December 2015 Toyota Camry purchase. Customer service, response times, friendliness, a competitive price, and honest accurate quotes are all important to my wife and I. Jason and Tony came thru with making our new car buying experience a pleasure. When looking to buy or lease a new or used car, we highly recommend contacting these Cain Toyota professionals. Thanks again gentlemen!

ToyotaOwner2015

Jan 7, 2016

Sam Warther was very respectful and helpful throughout the research and purchasing process. He was patient and understanding in helping me determine which vehicle best suited my needs. I compared his vehicles with those at other dealerships and visited several. He took the time to get to know me and introduced me to Peter Eaglowski. They were honest with me about how their vehicles and sales compared with those of other dealerships and even helped me research the history of some of the other dealerships' vehicles. I came back several times and Sam patiently helped me each time. Sam and Peter both ensured that I found a high-quality vehicle that was affordable and made the buying process a breeze. They had the paperwork ready for me when I arrived and fully loaded my vehicle with the available accessories, had it washed, and refueled.

Liz N.

Jan 6, 2016

We upgraded our 2004 Highlander to a 2013 Highlander. Sam Warther was great to work with. He explained all the new features and took the time to answer our questions and make us feel valued. Would highly recommend this dealership and Sam specifically!

Andrew

Jan 3, 2016

I bought my first car from Cain Toyota on 11/27/2015. It's a wonderful place, every single person there was helpful and courteous. The salesman, Sam, was courteous and knew everything about every car I looked at. He was patient and I found a 2013 highlander which was perfect. The negotiations were fair and non-pressured. I loved my entire experience at Cain and will definitely go back in the future.

Bathi K.

Dec 28, 2015

Theresa Hessert was the sales person who helped me buy a new 2016 Toyota Camry. She was very helpful with the details and took care of everything. This is our 3rd new Toyota from Cain in the last 17 years.

Geroge5008

Dec 24, 2015

Cain Toyota gave me a decent deal on a 2015 Prius in late December (Toyota was giving incentives to get the 2015 Prius out of stock so that they could start selling 2016 Prius). The price of the new 2015 Prius came close to matching the Consumer Reports pricing for the vehicle, after the incentive, and I got a decent deal on my trade-in (2010 Prius with 192,500 miles). per Kelly Blue Book and NADA pricing. The dealership did well on this deal, too, due to the incentive. Win-Win situation; I got a car that I like at a decent, but not great deal, and they got a car off the lot.

Sally-Artist

Dec 11, 2015

We had a top of the line GMC Yukon Denali, 2014, with all the amenities and totally paid for. We wanted a Rav4 and a Tacoma truck. We spent several hours with our salesman and drove out of there with exactly what we were looking for. Everyone we worked with at the dealership was polite, helpful and a pleasure to work with. This dealership is excellent in my book!!

mzzkitty

Dec 5, 2015

I've purchased three vehicles, all Highlanders, from Cain Toyota, all with Robert Rowan as my sales person. He's my "go to" guy! When I anticipated that my 2006, which had been involved in an accident, would be declared totaled rather than repairable by the insurance company, I contacted Robert and we discussed a replacement: the model of Highlander I wanted and the options to include. Robert kept me informed of the search's progress and when I received the settlement from the insurance company, Robert and the Cain team had the new Highlander on the lot and ready for pick up within three days. Maintenance on the vehicles through the years has been provided by Cain and only routine service has been requested or necessary. Informed sales and service staff, a comfortable waiting area during maintenance visits, friendly people all around. What's not to like?

TMK

Nov 28, 2015

Theresa made my search so enjoyable. She is very knowledgeable and answered all questions and explained everything in detail. I am so glad to have met her and very happy with my choice. I will definitely recommend her and Cain Toyota to family and friends.

Terry Horner

Nov 17, 2015

Sam Warther was are sales person and we could not be more pleased with our experience. Sam was very knowledgeable about the Toyota brand and very helpful in our buying experience from start to finish.

Joy

Nov 15, 2015

After reviewing cars online, I was not looking forward to dealing with a pushy car salesperson. What I got was a wonderful surprise! Theresa immediately put me at ease. She was very knowledgeable and took the time to answer all my questions. After the sale, she spent time making sure I knew how to use all the features on my new Camry. Thanks for such a positive experience.

Sandy

Nov 13, 2015

I was car shopping I went to Cain Toyota...seen a car on the internet I wanted to look at.Mike Bann was who came to assist me...very pleasant ,patient and very helpful during the whole experience of test driving and familiarising with everything! He made my visit and the whole process very easy ! Thanks again Mike for all your help! I love my car and will refer anyone looking to buy a car to go here! Excellent experience and have to say it was the best buying experience ever...bought cars from other dealerships and I get very confident and we'll pleased here! Sandy G

Sunshine28

Nov 11, 2015

I worked with Ken at Cain Toyota. He was very patient with all my questions and concerns. We were able to find a newer used car very quickly. The 2012 Highlander works great. We are very happy with our purchase!

Guest124

Nov 9, 2015

Refreshing to find a dealership with a no pressure attitude toward car buying. Fair pricing on new vehicles and trade in values. I worked with sales rep Chris and am very likely to recommend him and this dealership to others.

hot lava

Nov 8, 2015

My first experience with Cain Toyota, but won't be my last. Jon listened to my needs and represented me as well as the dealership. You were recommended by a friend and I can see why you receive high marks. Very friendly and helpful. Nice clean comfortable surroundings. Tony also was good to work with. Thanks guys!

Ronnie Shockley

Nov 5, 2015

Thinking of Buying a car, I highly recommend this dealership, Sam Warther one of Sales Consultant, is a great person!!! He just didn't just sell the car, he took his time to listen to us and help find right car that fulfill our need, and made buying a car at ease, Thank You

Sue R. "Cavs fan"

Nov 5, 2015

I have owned a Toyota for 12 years and it was time to purchase a new one before I retire. I had the opportunity to meet the most amazing saleswoman, Theresa Hessert. She made buying a car a stress free experience. I never felt pressured as she did an excellent job of explaining all the new features on the 2016 Camry. I purchased the car based on her excellent customer service. She went above and beyond. She also informed me that I could call her or come back to the dealership if I had any questions. She spent over an hour in the car with me before I took it off the lot, making sure I felt comfortable with all the features. I found the dealership in excellent condition. It was very clean from the entry door to the bathrooms. I was even offered coffee during my excellent experience. I am very happy with my new car and will definitely return to Cain and Theresa Hessert for my next car.

Paul

Nov 2, 2015

Sam, at Cain Toyota, was a wonderful sales person. He was very personable, talkative, and informative. He had excellent product knowledge and personal knowledge of the vehicle we purchased. There was no pressure, no "in your face" sales tactics. Sam, and the staff, were exceptional and the experience was great.

lovecaintoyota

Oct 25, 2015

The Cain Sales and other employees have always treated us well. We always go back to them as they treat you right. LOVE my new Corolla!

Brian in Canton

Oct 20, 2015

I've bought two Toyotas from Cain in the the last four months. The first purchase was a Corolla for my daughter. The car has been great, and we had excellent service from Theresa H. She provided a comfortable atmosphere and friendly service. A few months later, I became enamored with an Avalon that was available. My first request was that I work with Theresa again. Once again, she provided outstanding service and I am driving a beautiful Avalon.

jeffco jeff

Oct 19, 2015

I did not know Theresa Hessert Before I looked at the Toyota Avalon Hybrid.She was knowledgeable,friendly,and not pushy about her approach in working with me. I would recommend her to any person looking for a car. Jeff Sklar

crmr91

Oct 17, 2015

Tried to buy a 2015 Corolla S Premium here in WV and they changed the price on me after we already made a deal so we turned them down after they refused to make it right after their mistake. After we got home we did some research and nobody in WV had a 2016 model with the color and package that we were looking for so I searched the Akron area and Cain Toyota had the exact car that we were looking for on their showroom floor. I emailed Jason Pettigrew a question about the price and he made us a deal that couldn't be refused. The whole experience was smooth and pleasant. This is a great dealership who truly cares about their customers. I highly recommend going to Cain Toyota if you're in search of a new car. I'm sure all staff is great but I can assure you that Jason will go above and beyond to get you a good deal. Worth every minute of our 3 1/2 hour drive. Happy customers with a beautiful new car!

debokodiak

Oct 15, 2015

I was treated so nicely by everyone i came in contact with from top to bottom. This was by far the best experience ive ever had buying a vehicle.

Ken B

Oct 10, 2015

I've had the misfortune of working with 3 other local dealerships. One slimy, rude salesman after another. Was recommended to see Amy Kovein at Cain. What a turnaround! She was wonderful to work with. Honest and forthright! She made the entire process painless and enjoyable. The entire staff was friendly and welcoming. Definitely going back to Cain when I need another vehicle.

Joe

Oct 9, 2015

Good place to buy car and no pressure to purchase car. Nice clean show room. Quick on getting pricing and friendly.

Sher49

Oct 8, 2015

We were on the hunt for a 2015 silver/grey Toyota tacoma and after extensive searching ....Mike Bann at ..Cain Toyota was able to locate the only one left in 12 states. We previously owned 2 Nissan Frontier trucks and now own a Nissan Maxima. Once we test drove the tacoma.....there was no comparison. The interior was far superior to the new Frontier and it's ride was so much more smooth on the bumpy road than the Frontier. When we arrived to pick up the truck we purchased unseen at Cain Toyota.....it was spit shined to the max and displayed beautifully. The truck had accents we didn't expect which made the sale even more exciting. The dealership couldn't have made this experience more pleasurable. Bud &Sherry Prisbylla

CamMan32

Oct 1, 2015

I was recommended to this dealership by my stepfather. He has purchased two vehicles from them in the past. The moment I walked in the door, I was greeted by friendly and helpful salespeople. From start to finish I had an excellent experience. I would highly recommend this dealership to anyone.

Mike Franklin

Sep 28, 2015

We had a great experience with Sam when purchasing our 2013 Jeep Rubicon. He was very friendly, informative, explained in detail any questions or concerns we had. He worked with us in a manner of high excellence and I would recommend our family & friends to go to Cain Toyota.

Ohio mini cooper

Sep 25, 2015

We found the people to be good to work with, and the process fairly easy. No pressure, willing to intelligently respond to questions about the car, the car buying process, financing, etc. A folder with the carfax report sitting right in the car to review. Let me walk off the lot, to think it over, without being too pushy about trying to "close the deal". We felt so good about the experience and the deal - we ended up coming back the same day to buy the car.

LesM

Sep 21, 2015

Salesman Bann was courteous and very pleasant. I had searched the Cain Toyota web site and found several cars that suited my needs and they were on the lot. They were clean and as presented on the web. Once my decision was made, the actual purchase process was easy. This was the best car purchase experience I ever had.

Dan W

Sep 12, 2015

We dealt with Sam and he was very friendly, helpful, and knowledgable on the cars. He was courteous, and was not pushy as some car saleman seem to be. The dealership was clean and had a nice waiting area. When it came time to complete all the financial paperwork, it was quick and painless. Thanks so much for a nice experience.

4runnerlover

Sep 11, 2015

Teresa is an awesome sales representative. She was patient, confident, knowledgeable and fun!! Our visit was very preasure free! Thanks for your help, we love our Toyota 4 Runner !!

brent/diane

Aug 31, 2015

This is an amazing dealership. Everyone is very friendly. No pressure. Chris was our salesperson. He took time to show us we need to know about the vehicle, was very knowledgeable and answered all of our questions. We are very pleased with our new car and very satisfied with The Deal And Professionalism. Keep Up The Great Work.

akhoch

Aug 29, 2015

Earlier this year we spent 4 hours at a different dealership that ended in frustration and no car. At Cain, we stopped by for a test drive and an hour later we bought a car! We were pleased with the negotiation process and knowledgeable salesperson. We would definitely recommend this dealership to our friends.

TracyO

Aug 24, 2015

This is the 4th vehicle we have purchased from Cain Toyota because we love the brand and because the folks at Cain have always treated us great. Mike Bann and Tim Barnes were both very helpful and a pleasure to work with. They were knowledgeable, friendly and never pushy like some of the other local dealerships we visited in the past. Mike spent a lot of time going over the vehicle with me to be sure I understood everything and to be sure it was exactly what I wanted. It was a great car buying experience and we love our new RAV4!

danG

Aug 3, 2015

sales person friendly & knowledgeable and not pushy. Manager good guy around the sales area. Service area people also very friendly. Got a good deal on a beautiful car.

jan71

Jul 30, 2015

Greg Owens was the most patient, helpful salesman I have ever met, helping me choose the car that was truly right for me. I traded in my 2003 Highlander and bought a 2015 Highlander Platinum model. Greg spent a lot of time explaining the features in my new car and told me to come back or call with any additional questions. No buyers remorse with this purchase.

Rabbit25

Jul 22, 2015

There was a problem with my trade-in title that seemed insurmountable to me, but the three fellows mentioned in the Title of my review made some phone calls and solved the problem in just three days. I saw online that Cain Toyota had a used Subaru that really caught my attention. Mike never once tried to talk me out of that car. It seemed that he was as happy to sell me the Subaru Forester as any other car on the lot. And the clean-up guy did a fantastic job of detailing the car for me, including cleaning the headliner of some unsightly stains. I felt respected (the guys listened to my wishes and spoke to me just as they would speak to anyone else [read "man"]) and I appreciate that a lot.

HighlanderII

Jul 16, 2015

Mike Bann returned our call and we purchased our Highlander from him that day. He listened to our requirements and helped us obtain the SUV we wanted. We are very pleased and would highly recommend buying from him.

amy

Jul 13, 2015

I was very disappointed with the condescending manner of your salesman Mike Bann. I have told friends and family, this is not a place I would ever do business with. I did have excellent service at Germain of Columbus, where we bought our new Tacoma for a better deal.

hyundaikate

Jul 9, 2015

We were met by Sam, who worked hard to help us. It took a week to get to a final decision, and Sam checking in regularly to see if there was any way he could help us. The used Elantra that we ultimately decided on was in excellent condition.

CamryMan

Jul 8, 2015

This is the third Toyota I purchased in the past 25 years from this dealership. It is also the only dealership in my car buying days that I liked well enough to return. Amy Kovein was my salesman and she was OUTSTANDING! No pressure sales, gave me caring and sensible suggestions to find the right vehicle for my needs. Amy demonstrated remarkable patience and took an enormous amount of time with me until I decided on a vehicle that I wanted. She works very hard to make her customers happy and confident in their car buying decisions. I had a chance to purchase this vehicle from another Toyota dealership, but I was dedicated to Cain because of people like Amy. Thanks!

Mooney1951

Jul 8, 2015

My day started out with a phone call to Cain Toyota. The person who answered the call was Mike Bann and from there on it went well. Made a few inquiries and decided to meet with Mike. Ended up buying a 2013 Corolla but most of all enjoyed dealing with Mike; he is very personable and also made a few jokes. Everyone at Cain was polite and very helpful with anything that was needed. I would definitely recommend Cain Toyota and above all recommend Mike Bann. Thanks everyone at Cain Toyota and especially Mike.Amelia Maier and Sandi Maier

Repeat Customer

Jul 3, 2015

Mike and Jim were not helpful and did not seem to appreciate that I was a returning customer. I would never return to Cain if it weren't for Theresa's assistance. She redeemed the dealership and treated me the way a customer should be treated. I recommend not doing business with Cain unless you can work with Theresa.

Return customer

Jul 3, 2015

The salesmen at this dealership were not helpful and did not seem to care that we had purchased several cars from Cain before. We were obviously not a priority and Cain doesn't appear to want our business in the future. Toyota should insist that the Cain employees be trained in customer service.

PowerGeo

Jun 28, 2015

I am very pleased with the sales person Joe Draper that sold us our new Toyota 4 Runner. I let him know early on that it was for my wife and he focused selling her the car and not me. I am very satisfied with the way he dealt with her and the advise he gave her regarding some color and feature choices was spot on.

Becky With A BIG Smile

Jun 28, 2015

I am very pleased with the sales person Joe Draper that sold us our new Toyota 4 Runner. I let him know early on that it was for my wife and he focused selling her the car and not me. I am very satisfied with the way he dealt with her and the advise he gave her regarding some color and feature choices was spot on.

Iconoclect

Jun 25, 2015

Earlier this week, I found myself needing to buy a new car quickly. Mike Bann worked with me over the course of that morning, assisting but never pressuring. We arrived at a price within the window I had calculated, though I had not divulged it to Mike, and I drove my new Prius home that afternoon. As an English teacher, I usually make jokes about inflated titles, such as "sales consultant," but in Mike's case, in the context of my experience, the title is justified. This was the most pleasant car-buying experience I have had: Mike worked with me from facts and delivered exactly what was promised.

Happy Customer At Marhofer

Jun 17, 2015

Horrible Experience. My sales rep Jonathan Porter who claims he has been selling cars for a year knew nothing of selling cars. Did not even know what other common cars even looked like (GMC Acadia) (Saturn Outlook). He cursed the entire time I was with him (Unprofessional). He actually argued with me about the price I would be paying for the mini van I was looking at. He claimed I was only paying 27,000 for the van when the actual cost was 30,000. His claim was based on the fact that I was trading in a car that they were going to give me 3,000 trade in on so he felt I was only paying 27,000. I had to explain that the cost of the van was and is still 30,000 regardless of how I was paying for it. The manager who stayed seated behind his glass window was of no help either. Very rude and also unprofessional. At one point I walked into his open office to hand him and my sales rep some paperwork which they requested to see and the manager never even acknowledged that I walked in, let alone ever introduced himself. A simple Hi, Im (Mr. Whomever)......"Let me look over this and discuss some stuff with your sales rep and we'll be right with you" would have gone a long way. Over 2 hours in the sales lobby back and for with the sales rep and "The Man Behind The Glass" and never spoke or acted like I was standing right outside his office. Not the guy I want to deal with if there is ever a problem with my car. Went down the street and bought the exact same car the same night with more options (Nav and DVD) for less money and got more for my trade (Marhofer Dealership). That was my second purchase at Marhofer and I WILL go back in the future, tired of the back and forth games of car buying. They don't negotiate, the price on the window is the price and they don't hold cars on their lot for over 2 weeks. The van at Cain had been sitting on their lot since November (8 months) and they still wouldn't work with me to match the price of the other dealership a few blocks down even though I liked the color of the van at Cain better. Overall I'm glad I left and went down the street....they even watched my kids for my wife and I while we shopped and stayed 3 hours after closing to finish the deal....awesome at Marhofer. Was kindly greeted and spoken to from everyone there including the manager. He even came out of his office to speak with me and helped complete the sale like a good manager should. Will not return to Cain. Jon needs training and "The Man Behind The Glass" whom I looked up to see who he was (Peter Eaglowski) needs let go or demoted. He is not a good example for his staff or a good representation of the Cain motto posted on their home page. Justin 330-962-3527

Camrydriver

May 22, 2015

Jim Yost made purchasing my Camry easy. He knew I wanted a car, went and found a nice one, and drove it to my house so I could look at it. Since then he has looked for a car for my wife and has driven several home so we could look at them. My wife is still looking (nothing wrong with the cars) but I'm sure she will get one from Jim.

Katy32

May 2, 2015

I just bought a Toyota Prius. My salesman was Jim Yost. I love my Prius and I loved my salesman! He provided great service and helped me to stay within my price range.

ceachelles

Apr 7, 2015

Our salesman, Joe Draper made buying our new Toyota Sienna an easy decision. He was extremely knowledgable of all the features in the vehicle. Every button and every setting on the main touchscreen/nav was explained effortlessly. We wanted the AWD version and Joe was able to track it down and deliver.Tony Neman put the final touches on the buying process. Tony explained all the extra options for our vehicle and gave us more peace of mind, without making us feel like we HAD to buy them. We went with a few extras because of his approach. Great buying experience.

Nay

Apr 6, 2015

All the people here are friendly, nice people to deal with. Love our new Rav 4 we purchased from you. Awesome people. Keep up the good work. We were showed around, nice clean dealership even the service department. Thank you all

DearlerRater Review

Mar 26, 2015

We thought downsizing to one car would be difficult, but Jason did a fantastic job in directing us to the car we needed (2015 Toyota Camry LE). He was very thorough, caring about our needs and very honest. The whole experience went smoothly and Cain Toyota is the dealership we highly recommend. We couldn't be more happier with the service we received. We love our car.Thank you.

Poohbrr04

Mar 14, 2015

The salesman, Mike, was very knowledgeable and friendly. Made the car buying experience very easy with no stress. I would definitely recommend this business to anyone.

Juanita

Feb 11, 2015

Most of the time buying a car is like taking a beating. It was very different this time. Chris listened to how we wanted to be treated and what we needed. We drove a couple cars that we thought matched our needs. We decided on the Camry XSE and picked it up today with Chris, again, going above and beyond explaining everything we wanted to know about the car. We hope to be back soon looking for a truck and will definitely ask for Chris.

Fred Miller

Dec 4, 2014

Chris did a great job helping us find the right car for our daughter. He was there every step of the way to ensure our total satisfaction. We chose a RAV4 together and Chris made her feel comfortable with our decision. He was not high pressure and allowed us to make an informed choice.Thanks Chris!!!

Douglas Cabarle

Dec 2, 2014

Normally, I despise the car buying process, and our experience with Cain Toyota changed our perspective as I just bought my third car from them. Ron and Peter were patient and methodical and they understood that I was actively scouring search engines and visiting other dealerships researching the best car for me. Two weeks later, I returned to Cain Toyota with my list, dealership contacts, etc and I spent the entire day test driving cars as they provided options that matched my budget. I felt Ron and Peter were my advocates as they engaged me in a positive dialog. Their experience, knowledge, and foresight identified and prevented future problems; this kind of assurance is priceless when buying a used car. Peter's calm and affable nature is a valuable asset to Cain Toyota and demonstrates unsurpassed professionalism. I'll recommend Cain Toyota as they are committed to customer satisfaction.

jimkroeger

Oct 27, 2014

Theresa, Peter and Jason were great to work with and the overall sales experience was excellent. After a competing Toyota dealer gave me a low-ball offer on my trade-in, the folks at Cain responded with a fair price and overall saved me $1200 on the deal. I am highly pleased with my certified pre-owned 2011 Avalon Ltd. and will return to this dealer when I or a family member are in the market for a vehicle again.

lvallos

Aug 29, 2014

We have purchase many cars from Cain . We were looking for a safe reliable car for our family. Sam the salesman was very helpful and knew the inventory. He showed us cars to meet our needs.Sam never pressured us . We knew the car we bought was a great deal and the dealer ship did there homework on the history of the car. There service can not be beat .You can not put a price tag on peace of mind .

Tina Lowe

Aug 23, 2014

After doing some research on the Toyota Rav 4 and the Toyota Camry. My husband and I decided to go test drive one of them to see if they would be of interest to us. After a couple of minutes being there the Salesman Sam approached us and asked how he could assist us. He went into great detail about the Rav 4 told us all the features it had to offer. We went on a test drive. Sam was very helpful in answering all our questions and took his time with us without trying to pressure us he made sure we knew all of our options as far as buying new verses used. Long story short we purchase a new Rav 4. I couldn't have been happier with Sam and all the people I encountered at the dealership. The sales manager was very friendly I have forgotten his name sorry. And the Finance guy Ben was also very friendly. I also meet a nice lady in the service department but I cannot recall her name. I would recommend the dealership to anyone in the market. Thanks!

brian.betz.75

Aug 10, 2014

We have purchased four cars from Peter. We bought many cars over the years, but we never found a salesperson or dealership that we consistently purchased cars. I really dreaded buying a car because of high pressure salespeople and often unhappy with the service we would receive from a dealership. In short, we were pretty jaded about the entire experience. Our first car we purchased from Peter was a Camry in 2005 and we were amazed by how Peter was so low key and did not try to pressure us in any manner. When we had an issue with the car Cain/Toyota would take care of the problem in a timely manner. I could cite numerous examples of how Peter has helped us out over the years and what a fantastic experience it is to purchase a car from him. I feel like with each car we received a great deal and a dealership that will provide professional and timely service. Thank you Peter!

Stecker

Aug 8, 2014

After visiting another Toyota dealer we stopped in at Cain Toyota. We were greeted promptly and given I mediated attention even thought they were about to close for the day. Sam took his time and we never felt rushed. We were not prepared to purchase that day but after talking with Sam we were pretty sure we found the dealer we wanted to deal with..Sam was very knowledgeable but we never felt pushed. After a couple of days of deciding exactly what we were looking for we returned and purchased our 4th Camry.

Flounders14

Aug 2, 2014

Very friendly and verrryy informative. That doesn't normally happen at a car dealership, so it was nice to get such a kind sales associate. I would recommend him to anyone that is looking for a car.

flmmac

Jun 13, 2014

I found a used Corolla and e mailed the dealeship..Jason responded quickly the next morning....We set up an appointment and he referred me to Jim Yost..I had a few concerns about the car and Jim took care of them promptly.. When I picked up my car, he went with me to return my rental car...I have put 20,000+ miles on my Corolla. Cain will be my first choice when I need another vehicle.

Cainctoyota

Jun 2, 2014

Our sales assoc listened to what we were looking for, what we wanted to spend and very knowledgeable of the vehicle. When the car was delivered, he thoroughly reviewed the vehicle inside and out. I would recommend dealing with Cain and Mr Rowan.

Jack5859

May 17, 2014

Overall, we had a very good experience. Chris McNamara was our sales associate, he did a very nice job for us. What Chris lacked in experience (he has only been in sales for a few months), he made up in great customer service. He promptly returned e-mails and calls and really took good care of us. We stopped in several times, driving several cars before deciding on the right one. This is the second used car (we had also purchased a 2008 Rav4 last June) we have purchased from Cain in the last year and we definitely would do so again. Thank you Chris for making it such an enjoyable experience.Dave, Tonya, & Jack Penturf

bullman64

May 13, 2014

Purchased my first Toyota. Chris was able to answer all of my questions and addressed any concerns I had. I would recommend him to friends and family. Thanks

cjswallow

May 12, 2014

Ken is a very knowledgeable lease manager/salesman. The process of buying my new car was made easier for me since I had purchased there before. Service is a notch above other dealers in the area. I am confident I found the best value in my new car. I am happy I live so close to this dealership. The newly modeled show room and service areas are neat clean and pleasing to my eye. Ken had to find the car I was looking for and Cain traveled to Pa. to locate the car in our preferred color. I will recommend him to my friends and family.

ghabegger

Apr 24, 2014

I worked with Chris McNamara to lease a 2014 Toyota Sienna Limited 4WD vehicle. Chris was very helpful and professional, and he responded quickly and timely to all of my requests and questions. I would recommend Chris to anyone looking to buy or lease a new or per-owned car at Cain Toyota-Scion, Inc.Gary Habegger

brineyp

Apr 11, 2014

The dealership is easy to deal with. When we were first looking, they did not pressure us at all. We went there three times before we decided to deal. Robert our sales associate was very accommodating. It took less than 30 min. to finalize our deal. We ordered our Highlander and when it didn't come in as scheduled, they gave us a loaner to use for our trip to Chicago. I would definitely recommend Cain and our associate Robert Rowan.

Travis3Fleischman3

Apr 10, 2014

I have given this rating for Amy because of how helpful and professional she was. She answered all of our questions, was very respectful and also a wonderfully fun personality. We actually came to see John Romell because of knowing him for a long time, but he was busy and highly recommended Amy which told me that she was going to be very good! Amy showed us the numbers side of the purchase, then we figured out a plan that best suited us and next the sale was finalized. She proved to me and my family that she is a well respected sales woman with great straightforward information and a phenomenal intent to please her customers. We were greeted with a smile and left with all of us smiling! A+++ for Amy.

gwelker

Apr 9, 2014

My wife and I were window shopping when we ran into Sam Warther. We test drove 3 different vehicles and Sam was very knowledgable about all 3. I had no intentions of purchasing a vehicle that day, but Sam helped us through the entire process, answering all our questions. At the end of the day (literally), we decided to purchase our 2011 4RUNNER. We couldn't be more satisfied. Thank you Sam and Cain Toyota. We highly recommend Cain Toyota to anyone thinking of purchasing a new or used vehicle.

mschreff

Apr 5, 2014

We had a great car buying experience. They had the exact car we wanted at a good price. Amy was so helpful and friendly; she really went the extra mile for us.

LoNunez

Apr 3, 2014

Purchased my first car last week. Robert was wonderful to work with. He made the experience easy and was extremely knowledgable about the vehicle! Highly recommend this dealership.

GSaylor

Apr 1, 2014

This is the second car my wife and I have purchased from Cain Toyota. Our experience was so positive with our first purchase, that we decided to purchase from Cain again. Our sales consultant, Eric Meyer, is a true professional and went the extra mile to answer all our questions. We are now the happy owners of a 2014 Rav4, which we got at a great price. Shop at Cain Toyota and you will not be disappointed.

abeeman

Mar 27, 2014

Steve Slack was very helpful and he got me into a car that I didn't think was possible! You can tell he really cares about his customers and will go above and beyond. I had a positive experience and will recommend Steve and this dealership in the near future. Thanks again!!

thart15

Mar 17, 2014

Jim Yost was an extremely friendly, knowledgeable, helpful, and pleasant salesman to work with.I am 63 yrs old and have only bought 1 (one) used car from a dealer before today. The main reasonwas price and the experience of having to deal with a "typical" used car salesman. Dealing with Jim at Cain Toyotahas certainly changed my mind. I would recommend him and the dealership to anyone.

jbrock02

Mar 13, 2014

Ken Damis was very helpful, knowledgeable and went out of his way to help my wife and I's car shopping at Cain Toyota enjoyable and stress free. My wife stopped on a rare Sunday that Cain was open and allowed her to test drive a Toyota Rav4 XLE with no promise of a sale. I stopped the next day to test drive a RAV4 XLE but had to leave due to an appointment after the test drive. When I went back to talk with Ken the next afternoon, we were able to strike a deal on a RAV4 XLE within a half hour. Even though Ken was very busy with phone calls and other customers, I was able to take our new vehicle home the same day. Ken demonstrated what true Customer Service is all about. Great Job!

Rocky43

Mar 4, 2014

WE went in and told them what we were looking. Eric showed us what they had to offer. Picked the one we wanted. They were all great to work with. That was are first time there and we were very happy.

kreitzm

Mar 3, 2014

This was my first lease so I tried to do some research. I contacted Ken by e-mail and we talked back and forth a bit and he quoted me a price. Based upon my research I felt the price was fair so I came in to look at the car. Ken was very nice and friendly to me during our talk and discussion about the car. I decided to buy based upon the price I was quoted in the e-mail and I signed all the documentation. After leaving the dealership I was happy with the car but I had a concern with the paperwork. I did a review on here and Ken called me right away to address my concern. He was friendly and helpful in explaining everything, and, after looking it all over again, I am confident I got the deal I asked for. More than that, I actually got it for $150 less than what we talked about because he had to drop the price a little to get me the deal due to my credit score. It is nice to know that there are honest dealers out there. My experience with Ken was a very positive one, he took time to explain everything to me, including all the options of the car since it has technology I was not familiar with. And, the fact that he took the time to look at the review here and call me about my concerns just adds to the positive experience overall. I would highly recommend Ken and Cain.

Sandshark21

Mar 2, 2014

I've been a loyal customer of Cain Toyota for a number of years. From the sales department to the service department, they have been nothing but exceptional. Its a pleasure to do business with them and I highly recommend them!

KimmieBates

Feb 27, 2014

As soon as we walked in the door, we were greeted and offered beverages. We had searched Cain's site looking for a specific vehicle before coming in. All the employees we worked with with were very friendly and accommodating. Peter handled the car price negotiating professionally and went out of his way to get us a deal we were happy with. Because of that, we were able to purchase a van the night we had come in.

SSermon

Feb 25, 2014

Eric and Tony listened to and were attentive to my needs. They went the extra mile to make my purchasing experience a pleasurable one. Thanks so much to both if them.

Casey12

Feb 21, 2014

I have been searching for a Toyota Highlander for the last few months. I have visited several dealers and test driven several Highlanders without successfully finding the one for me. That changed when I went to Cain Toyota and met Theresa Hessert. She was extremely friendly, knowledgable, professional, and informative. I would recommend her to anyone as she was very easy to deal with. Something you don't normally find when you are shopping for a vehicle. The purchase went smoothly and I drove home with my 2011 Highlander. Everyone I met at Cain Toyota was exceptional. All the time I was there, I was impressed with the friendly atmosphere and it seemed that they all enjoyed working together.

Whitehouse7

Feb 15, 2014

I was very pleased with the service I received. The salesman was patient with me, in that I was not going to make a purchase without the approval of my husband. I didn't feel over pressured at any time, and the negotiation was very smooth and not uncomfortable. They are also very accommodating in taking care of a scratch that was present Jon test drive.

pookay98

Feb 9, 2014

We first purchased a Rav 4 2006 from Robert Rowan. We were impressed with Roberts people skills right away. He is very professional, but also very personable. Through the years after purchasing our car, Robert would periodically send us information in the mail, as well as Birthday cards every year. I always thought it to be very nice for him to do. My husband came to the dealership for a repair on our car, talked to Robert, and we came back the next day to look at a new Rav 4.We drove it, loved it, and bought it. Robert is the only salesperson we deal with, we love him.We also liked our finance manager Ben Barbato, he was extremely friendly, and explained everything to us clearly. Very nice guy. Sincerely, Pamela Soemisch

vbsstar08

Jan 23, 2014

I had a great experience with this dealership and sales man. This was my first car buying process and he took the time to explain everything to me and answer any questions that I had. I was very impressed and will recommend this dealership (and salesman) to my friends and family. Thanks again for all your help!

tmartinelli

Jan 21, 2014

My experience was very positive. Sam took the time to explain every feature of the vehicle and was very patient in answering my questions. He was willing to do whatever it took to make sure I was comfortable with y purchase and encouraged me to contact him at anytime with questions I may have.

dlwarner

Jan 20, 2014

I bought a Camry from Eric Meyer at Cain. This was the best car buying experience that I have ever had. Eric was knowledgeable, professional, and appropriately friendly. I had many questions and he answered every one of them. The Dealership is rated outstanding over all. Thank You,Dianne Warner

StevePerry

Jan 15, 2014

I was looking for a RAV4 as I have had one before and loved it. Jason helped me understand the newer features on the RAV4 and Ben helped me understand the terms of the loan and extended warranty. They closed the deal fast and a superb interest rate. Great bunch over there and would recommend them to anyone.

BobWarth

Jan 11, 2014

Theresa,our salesperson was very knowledgeable. She was not at all pushy and let us take our time. We agreed on a price and proceeded smoothly.

DonnaGardner

Jan 9, 2014

this is the 2nd prius I leased at Cains there sales people & service dept are top notch &very easy to deal with. the prius has great gas mileage & both my wife and I like the way it drives & handles.

Luisa99999

Dec 28, 2013

It was a great experience and our salesman was very knowledgeable. We felt we were in good hands. Webwill definitely recommend this dealership and our salesman to our friends and family.

PamKessler

Dec 16, 2013

The experience at Cain Toyota was great. The team that helped us was very knowledgeable & helpful through the entire process. They were very willing to answer all our questions.

ShellyStewart1

Dec 13, 2013

Very informative and friendly! Sam was awesome answering all questions and wanting to make sure we were educated on which car was right for us!

cmeyer31

Dec 8, 2013

They worked hard to give me a great price on my trade, a great price on my new car, and a great interest rate. They were both very friendly and helpful. I test drove and looked at multiple vehicles before making my choice of the Rav4 Limited AWD.

DaleWoodruff

Dec 4, 2013

We purchased a new Rav4 from Cain Toyota, salesman Ken Damis the transaction was as good as it gets. We feel that we got a good deal and Ken was very cordial and very precise. I accepted Ken as being a truthful and horable gentleman. The Rav was ready as promised and Ken went over every detail of the vehicle.

chicfire

Dec 4, 2013

I have purchased two Toyotas and am starting my third lease with Cain. Ken Damis has always satisfied my auto needs. The staff and service department are professional, courteous, and complete all work in a timely manner. I would rate Cain and Ken Damis at the top of my auto dealership list.

ksworld

Dec 1, 2013

Friendly, no hassle, upfront salesmanship with no pressure. The easiest vehicle purchase I have ever made. Theresa was fantastic and I would recommend her to anyone. I would also recommend this dealer as everyone was extremely nice.

flwittman

Nov 27, 2013

Robert was exceptionally friendly and positive from the start. Most importantly, he knew the product and when it was time to pick up our vehicle, he took a great deal of time and patience dealing with two 66 year olds, explaining all the features and even programming our Bluetooth and garage door opener. He of course had to explain a few features more than once, but was happy to do so. This is the type of service consumers expect but do not often receive. We can only hope that the service at Cain Toyota is on the same level as Robert's performance. We also met with Theresa briefly on 2 occasions. She was very pleasant to work with.Tony our financial specialist was amazingly organized and obviously knowledgeable regarding the process. He expedited the financial aspect of our transaction and exceeded our expectations.

wbittle

Nov 22, 2013

Our transaction was a new car purchase with trade. It was smooth and professional. All our questions were answered and some even anticipated. Our salesman (Ken Damis) worked to find a vehicle with the combination of features we wanted, located it and had it the next day. This is the fifth new car we have purchased from this dealership and based on the totality of our experience, when it's time for another, we'll be back.

J2z

Nov 14, 2013

Very pleased with service . I was driving my tacoma home within a few hours . Sam was great to deal with and the transaction seamless highly recommended .

ser1871

Nov 11, 2013

Can't ask for a better sales experience - from start to finish - total confidence that we paid less than anywhere else and received excellent service - Eric made sure that I was comfortable before leaving sales room with new Prius - set up radio, bluetooth phone, etc. Ben in finance made sure we received rebate that was available.

SPEAK2

Nov 11, 2013

My husband and I had been car shopping for over a month - from the Jeep dealership to the Ford dealership ( not impressed, we couldn't get a bottom line lease payment and it took days just to get that- very frustrating!). We had rented a Toyota Rav4 on vacation this past summer so my husband insisted we go test drive one. Omg! We finally found a salesperson (Theresa Hessert) who was friendly, knowledgable and quick with a lease payment amount! She was never pushy (which I really dislike about car salespeople) and so nice! The Rav4 drove great! Within minutes of receiving the lease amount we said "YES!" The sales manager came over and introduced himself and Ben in the finance area was super nice and funny! The dealership was very impressive! I have been a loyal Chrysler customer for over 20 years until now - this dealership treated us right! Thanks, Theresa!

golfplayer68

Nov 11, 2013

Ken Damis is my sales person. My wife and I have purchased a new Corolla, Camry, and Venza in the past from Ken, so this is my second Camry. Ken has always treated us with respect and dignity. He doesn't pressure us and goes out of his way to make sure we get all the info we need to make the right purchase. He is always very neat in appearance, and always seems to be in a good mood. He has a way to make the "car purchase experience" positive, instead of negative. We don't ever feel like we've been forced or coerced into a purchase. That's why we keep coming back to Ken, and will in the future, and oh yes, we like Toyotas. Thank You !

HannahM

Nov 8, 2013

I took 2 different visits to decide on the right RAV4 for me, I knew exactly what I wanted going in, and how much I wanted to pay. They worked with me and we came to an acceptable agreement for both sides. I love my new car, and will continue to be a customer of Cain.

JeffBlock

Nov 7, 2013

We stopped at Cain Toyota to look for a 2-3 year old car and did not even consider going elsewhere when we met Ken Demis. This man totally restored our faith in car salesmen. He was so patient and Knowledgeable with any and all questions asked of him. When we decided on our choice, he took care of the few problems that we felt were needed and were done to our satisfaction.When we picked up the car, he also went over everything with us, plus a follow-up "Thank you" note, which we appreciated. With the service we received from Ken Damis and the service department we will certainly recommend him and Cain Toyota to family and friends.George and Janet Block

Jenarroyo

Nov 1, 2013

I was extremely satisfied with the atmosphere of this dealership and the friendliness of the ones who worked with me. Theresa was especially helpful and patient which was very appreciated since we did a lot of the deal over the phone. I would definitely recommend this dealership to others and look forward to working with them for other purchases in the future.

knightman

Oct 29, 2013

A straight forward approach, knowledgeable, professional, no games, no high pressure, patient, liberal with his time and easy to work with. An overall pleasant transaction.

styles2383

Sep 30, 2013

My experience at Cain has always been pleasant Ken always calls when my lease is about up and always gives me a far deal. When your busy like most its hard to take time . I really appreciate how I am treated because Cain always cares about that!

Kalei

Sep 24, 2013

All of the employees were friendly. Eric Myer helped me specifically and made my experience great! He was professional and very knowledgeable! I love my new car!

mrctorrence

Sep 21, 2013

Ken was very nice and friendly to work with at the dealership. He was helpful but not pushy. He answered all my questions. Ken helped me negotiate a good deal and I purchased a car I love. I will recommend Cain Toyota and Ken to my friends.

lkdavis

Sep 17, 2013

This was our first time to buy a Toyota. Amy and Eric were very helpful in showing us all the features of the Toyota. Very friendly, made it an easy visit to the car dealer. We are enjoying our new car and would recommend this dealership. Thanks to Amy and Eric

dastimer

Sep 10, 2013

I have worked with Ken Damis before when leasing another car. He is very helpful and courteous. He really does go out of his way to do what he can to please the customer. I think the two-year Toyota care is a great idea! I really like Toyota cars and the quality.

eng426

Sep 3, 2013

This year's Avalon is our 3rd Toyota from Cain Toyota-also purchased a used car (Pontiac)for youngest child. All the cars served us well! There may be a purchase in the next 10 yrs..

toryklapp

Sep 3, 2013

I was very pleased with the time Mr. Damis spent helping me choose my new rental. He went over all of the features so that I had a good grasp of all the Venza had to offer. He followed up after the purchase to be sure I was satisfied with the car and to answer any additional questions. Cain is a fine dealership with excellent service and sales.

baschweizer1

Aug 31, 2013

I gave this rating because Amy and Ben were very friendly and helpful. I was not 100% pleased with the price, but it is a very high demand vehicle. Overall my experience was pretty good.

4zorragirl7

Aug 30, 2013

A very satisfactory car buying experience. Amy Kovein was our primary salesperson assisted by Theresa Hessert ( still in training). Their friendly welcoming manner immediately put us at ease and I was very impressed by Amy's technical knowledge in promoting Toyota's safety and dependability. My wife and I always felt that they were working with us to get what we were looking for and that their mission was to find us the car we wanted. We were somewhat time constrained and live east of Cambridge, OH so were an hour and a half away but Amy got everything scheduled smoothly and efficiently while Theresa helped us with the paper work. Tony in finance was able to meet our time constraints handily. It was a pleasure to work with such a welcoming and efficient staff. We would definitely be happy to look for our next car at your dealership.

dholpur44

Aug 28, 2013

Good dealer.very happy.I bought my first car from this dealer 21 years ago.this third car I have purchased from the.have been happy with their service department.

kreynolds1024

Aug 28, 2013

Ken was a great help in finding my new set of wheels! He is very kind, patient and knowledgeable of all the vehicles (and silly questions) I inquired about. He is excellend to work with and I will continue to be his customer for years to come. This is my 3rd vehicle purchased through Ken Damis at Cain Toyota Scion.

jackqman

Aug 27, 2013

I wanted to trade in a leased vehicle that had one year remaining on the lease, and had already reached my three year limit on mileage. In spite of the negative equity I had on my trade-in, Mr. Damis was able to work a deal that got me the Camry I wanted at the price I could afford.Ken Damis is a dedicated salesman with a passion for customer satisfaction.

RobKall15

Aug 20, 2013

This was an enjoyable and stress free experience. Amy was very professional and friendly and wasn't pushy one bit. Toyota's products speak for themselves but the individuals that work for your dealership is what separates you from your competition. And if Amy is any indication, watch out competition. I'll refer clients and be back. Rob KallstromStrimple Kallstrom Bartell Insurance

aubreyjo

Aug 9, 2013

Way better experience than I anticipated. Amy was awesome to work with! I actually had fun buying my new Rav4! She was knowledgable and not pushy at all, which I think are two very important aspects to a good salesperson! Art was nice to chat with while Amy ran around getting our deal together. He even wiped off my husband's motorcycle after a rain shower! What a cool and down to earth bunch of people!

ryandoutt

Aug 5, 2013

Ken was knowledgeable, friendly, and provided a customer first environment. He went over the details about the car in full detail, and showed a genuine care about the customer. Thanks!

Kristenarchert

Aug 3, 2013

Stopped in today, a little afraid after the experience the day before elsewhere, not really planning to buy. Sam was wonderful, understanding and patient. He found what I was looking for and I purchased today. It is my second purchase from Cain, and my entire family drives cars from them. I am a loyal Cain Toyota customer from now on, no need to go elsewhere.

hetrick

Jul 29, 2013

We stopped to get some touch up paint for our Prius and decided to look at some of the new ones on the lot. We asked Kenny about the models and the cost and decided to purchase another Prius. He was very helpful and was able to work within our budget. Love the car so far!

mutiglia

Jul 23, 2013

Our experience with Ken Damis was very good. He was extremely professional and courteous. When we come back to get another car we are looking forward to working with him.

Debkimble

Jul 20, 2013

I came to Cain Toyota on the advice of a friend and was very satisfied with Kenny Damis and his knowledge of cars. I would come back to this dealership for my next vehicle. Overall i had a great experience and was treated with the utmost respect. The friendly manner in which Kenny greeted me from the time i came in till i drove off in my Corolla was amazing. I would recommend Cain Toyota/Scion to all my friends.

LarrryS

Jul 19, 2013

This is the second car i've bought from Sam Warther. He is the "go to" guy at Cain Toyota. He does a great job and Cain is lucky to have him. Call him. He's the best. Larry S

lilkjo1978

Jul 16, 2013

Ken is a great salesman. This is the 3rd Toyota my family has purchased from him. I am not one for car salesmen, however, Ken is the exception as he makes the whole experience a relaxing and an honest one. I didn't have to worry about anything and he kept me informed on details. He explained the controls, buttons and workings of my Venza from bumper to bumper and I was relaxed to drive off knowing I had some knowledge on how to work everything in the car. I would make sure to recommend Ken to anyone who is looking for a vehicle. He is exceptional above the rest and a true asset to Toyota!!!!!

toadlover

Jun 24, 2013

Was never pressured like alot of places.Had just what we wanted and Ken was excellent! We will definatly return for future car purchases; loved it.

Ralls

May 25, 2013

Wanted a Toyota Rave limited. Went to Cain Toyota. Salesperson was wonderful. Got the car we wanted. Was pleased with the knowledge the salesman had on the Rave. Will buy another auto from this dealer and salesman.

sparkyyoung

May 15, 2013

I found this deal most stress free and actually enjoyable. Ken Damis first inquired what my interest was, once that was established within minutes the very car I described was before me for our inspection, (my wife and me). Once we told Ken this was the car we wanted and at the beginning of paper work he explained the many different programs that is offered for our consideration. Upon completion of the paper work and review of programs offered Ken had us sit in the car and demonsstrated the many different features available on this car. Ken explained the very basic operation as well the more advanced features, such as blue tooth which is very cool. I know now why my son Tim Young recomended Ken Damis. I must admit the car dealing was the most pleasent I' ve experenced and it had to be because of Ken Damis.Ken reminded us several times if we had any questions about anything to call him he would be make himself available to us.

bfd0305

May 11, 2013

I came to Cain Toyota because a good friend told me about a great car buying experience with Ken Damis. Turns out he was right! Ken was professional and courteous while informative regarding all details surrounding the vehicle. I will recommend Ken to all of my friends and associates. Thank You!

zozajj

May 10, 2013

I come back here and always have a good experience because the brand is great and the staff is always helpful. I'm told exactly what I will receive and I always get exactly that or better.

teresed

Apr 29, 2013

We had a good experience with the dealership and our sales person. Sam was courteous and very knowledgeable about the SUV we were looking at purchasing. Thank you so much for helping us and making our car buying experience a good one.

jcmarkle

Apr 26, 2013

Ken was a very easy person to work with. We found Ken to be an outstanding, kind person who was very concerned about our needs. We came back to Cain because of Ken! Because of Ken we will recommend Cain Toyota to friends, family, and those we may meet who are in need of a car.

laurimamarella

Apr 15, 2013

We had never been to this dealership before, the staff made you feel comfortable & they were not pushy, & answered all our questions that we had. Ken made us feel very comfortable dealing with him, he was very professional and knowledgeable. We would recommend anyone buying a Toyota to visit this dealership.

babe1938

Apr 12, 2013

We had only intended to look at the cars on the day that we went to this dealship. From the moment we got to there we were approached by a very friendly man, Ken Dami, who was very patient with us and showed us the car we were looking at, explaining everything about it. He was very through. We hadn't bought a car for sometime so many things were new to us. As older people we needed to have things explained thoroughly. Thank's to Ken it was. Everyone at the dealership treated us with respect and were very courteous. We bought the car that day!!!!

jnk1718

Apr 10, 2013

I have been dealing with Cain Toyota since 2001 purchasing a total of 6 vehicles here. I have never had any bad experience here. I have purchased from other car dealers in the past and have never been as satisfied as I am with Cain Toyota. Everyone from Sales to Service go out of their way to please you.

jlpreview

Apr 5, 2013

Ken Damis might be the best Salesman that I have ever worked with. He allowed us to drive several vehicles and he explained the features and advantages of each. When it came time to purchase our choice he seemed to do everything he could to help us get a good price. We did not find Mr. Damis or the business manager to be high pressure in any way. All in all it was a good experience.

toy2camry

Mar 21, 2013

We were treated fairly and professionally. Robert went out of his way to make us very satisfied customers. Our purchase could not have gone any smoother.

Sm26

Mar 19, 2013

Best car buying experience. Fast, professional, polite and most of all no pressure. Would deff. Recommend this dealership to anyone. Sam was very knowledgable on the vehicle I was buying and checked with me multiple times to see if I had any questions or concerns wanting to help me with anything I needed. Ben helped me with financing and warranty options. These people know what they are talking about and are very good at what they do. Wonderful experience, thanks!

Zuro

Mar 17, 2013

Options such as Gap insurance etc. were explained. Functions of dials,switches and screen were explained and bluetooth was initiated. The lease procedure was handled very well. Will be sure to recommend Cain to friends.

TomLehman2

Mar 15, 2013

Quite possibly the easiest vehicle purchase I've ever made. My wife and I couldn't have been happier with the price and service/responsiveness of Ken and the team at Cain.

katmartin

Mar 12, 2013

We have purchased our last 4 cars from Ken. He's professional, knowledgeable, efficient and friendly. We will continue to purchase our vehicles through Ken!

jimslawson

Mar 12, 2013

Worked with Ken Damas on buying a new Camry. Transaction is very easy. He was very helpful and knowledgeable about the Toyota brand. This was my fifth Camry from Cain Toyota. Wouldn't go anywhere else. Ben Barbato was very easy to work with when doing the financing with Toyota. Everything was smooth and easy. Make sure to look these two guys up when buying a vehicle at Cain Toyota.

nct014v

Mar 8, 2013

It was a pleasure dealing with Sam Warther. I knew what I wanted, and he found the exact vehicle I was looking for, at the right price. His friendliness, knowledge and patience made this a very enjoyable experience. There was no pressure and there were no issues. The only surprise was being able to take my new Highlander home the same day! I am very happy with the car and the deal, and I would recommend Sam and Cain Toyota to my friends and family.

mgwinwia1

Feb 26, 2013

It was a pleasure to deal with Ken. He is very knowledgeable about his product and provided us with great customer service. He took the time to give us a variety of options in selecting a car. When we picked up the car, he was very patient and thorough it explaining all of the car's features.

Iamrep62

Feb 19, 2013

I began looking for a crossover SUV several months ago. ken was, by far, the easiest and friendliest salesperson to deal with in my experience with multiple vehicle manufacturers. I would definitely recommend Cain Toyota to family and friends. ken & Ben are assets to your dealership!

spetraroli

Feb 15, 2013

I sent an email concerning the type of truck and accessories I wanted it to come with through the Cain website. Within a couple of hours I received a phone call from Sam Warther. We talked for a few minutes to make sure he knew exactly what I was after. We set up a time for me to come in and check out some of the trucks he had on the lot to make sure that was what I was after. Upon finishing the test drive of a similar Tacoma, Sam immediately tracked down the exact truck I was after. He did an outstanding job and I love my new Tacoma. Ryan Burton also helped me out with my trade-in. He was very fair and honest. When it came time to finance my new truck Ben Barbato took over. He showed me different options and also different warranties that I could purchase. I was never pressured by any of the employees of Cain Toyota and they all made my experience a pleasurable one. In fact, now my Dad will be purchasing his next truck from there. Thanks again Sam, Ryan, and Ben!

coilman

Feb 13, 2013

I knew what I was looking for and found it there at Cain . The Salesman was great to work with and told me if I had any questions about the car to feel free to call him.

3toyotas

Feb 10, 2013

This is my third car from Cain. Service is excellent as is my sales man , Ken Damis. They go out of their way to treat us as a customer should be treated.... and they don't screw up.I downrated price because of my experience with the " sales Manager".Overall, a very good dealership... that you can trust.

mary morrison

Feb 2, 2013

A very positive experience working with Ken Damis. We had done our research concerning what we were looking for. Ken supplied us with many more important details we needed to know. He was friendly, quiet spoken, and not pushy or know it all. We really appreciate that he is willing to be available to answer our questions as we learn all the "technology" of our new Prius V. We will recommend him to our friends should they want a new Toyota.

eslesnick

Jan 31, 2013

The Service was excellent, we always buy our vehicles at this dealership, the staff is always great to deal with it is a real convenience for us

egarn

Jan 29, 2013

I am in my 60's and have bought many cars over the years. I have to say without a doubt, I have never been treated as good as my wife and I were treated at Cain Toyota. From the moment we walked in till we left that evening with our new Rav4, our sales person, Amy Kovein and finance Mgr. Ben Barbato were very friendly, answering all our questions and addressing any concerns that we had. Customer service was out standing, to the point that when we were ready to sign the papers, I saw another Rav4 in the showroom that I hadn't seen before. I asked if we could change and get the other car, Both Amy and Ben said that would not be a problem, they would redo all the paperwork. At that point our first choice had already been serviced for delivery. We ultimately stayed with our first choice. The people at Cain Toyota when out of their way to make sure that we were happy!After the sale Amy spent at lot of time with my wife and I helping us set the Bluetooth on our radio.I have bought cars from a relative at a local dealership, and was not treated as well as we were treated at Cains.I would recommend Cain Toyota, in fact we already have.

liszt85

Jan 28, 2013

Jason tried to rip me off by trying to sell me a used 2010 Toyota Corolla LE with 24K miles for $15780. The original INVOICE on this vehicle was around $15400. He called me first and asked me how much I could do for a down payment. I said I could do $3000 but that I would need an out of the door price before we talk about payments. He said fine and then came back with a figure of $12780 OUT THE DOOR. I spent half a day in conversations over email about financing. They got me 1.9% financing. I then told him that was great because with a down payment of $3000, that would bring my payments down to $178 per month. He then responded by saying that the 12780 was EXCLUDING the down payment of 3000. Are you kidding me??? "Out the door price" means exactly that: the TOTAL amount that you pay for the car out the door. Not the amount AFTER a down payment, not an amount AFTER donation to the dealer's Himalayan adventure fund, its the TOTAL AMOUNT OUT THE DOOR. So they basically insulted my intelligence trying to sell me a 2 year old car with 24K miles on it for far greater than what they originally paid for a new vehicle in 2010. Whether or not the part about "out the door" was a genuine misunderstanding like he claimed, in my book, trying to sell a used 2 year old car for more than what the dealer had to pay for a new one in 2010 is just unethical. For this reason, I would absolutely recommend people to stay away.

Linda Scherger

Jan 28, 2013

We have nothing but praise for Cain Toyota. Our sales associate, Robert Rowan is great. He helped us select the very best car and was professional, knowledgeable and accommodating. This is the second time we have purchased a car with Robert and will definitely recommend him to our friends as the person to contact.Cain Toyota service is outstanding as well. Mr. Clapper is so helpful.Cain Toyota is a great place to buy a car. The showroom is clean, organized and modern. We will be back.Thanks for you service.

jill.weaver.750

Jan 16, 2013

I just purchased my 4th Toyota from Cain. Probably the Best dealer I've delt with! Very professional & fair. Great service Dept. & Ken has always been very helpful.

TYOUNG802

Jan 14, 2013

This is the second corolla I have leased from Ken Damis. He is a good guy to deal with. Cain Toyota (service Dept.) has also been good to deal with during the scheduled services that they have performed. Will do business with again Thanks Ken.

mustics

Dec 29, 2012

Peter worked hard to get me a great deal on my new lease. I couldn't be happier with my new car. As long as Peter works at Cain Toyota I will never shop anywhere else for a new car. Treats me like family.

jamesjosephgardell

Dec 8, 2012

I have rated Cain Toyota and Peter Eaglowski as high as possible for several reasons. First, the showroom is inviting and clean. The cars are all shined to the max. You feel welcomed but not pressured upon entering. Second, the inventory is varied and expansive. The website is easy to use and is up-to-date. Third, Peter is like family. He gets to know you personally, listening carefully to your needs and assisting you in selecting the perfect car. I have leased one car and purchased two others from Peter the last eight years and have been completely satisfied each time. The finance guy, Tony, helped get me the best rate and terms possible. The General Manager, Chris, is great. All are professional, courteous, friendly and top-notch!Check out service too! I have only had my cars in for regular maintenance and once to add a bug catcher. Never a problem and they have bottled water for you while you wait.GO TO THIS DEALER FIRST. YOU WILL GET THE BEST DEAL POSSIBLE, THE BEST FINANCE RATE AND THE BEST SERVICE.

vickik6215

Dec 7, 2012

I was referred to this dealership and Ken Damis by a friend. Ken was friendly and courteous as well as the other associates. Everyone I came in contact with greeted me and made me feel welcomed.I test drove the Avalon on my first visit to compare it with another vehicle. When making the final deal, I never felt pressured or hurried. I am extremely happy with my car so far and the deal I made. I would definately recommend this dealership and Ken Damis, he made my buying decision easier.Tony Newman finalized the paperwork and was a pleasure to work with. I felt they truly appreciated my business.

Blakeavery

Nov 28, 2012

I have leased cars for 20 years through Cain Toyota. I have always had a great experience, delivery of my new leases have always been fast and efficient. This was my first time working with Ken Damis, he was as knowledgeable and nice as everyone else I've worked with b

rbenson0720

Nov 28, 2012

Salesman was very friendly and helpful. I didn't feel any high pressure which is what you get at alot of car dealerships. I felt that I got a good amount for my trade-in. Overall experience was very good.

youngrd44

Nov 12, 2012

We leased a car from Ken At Cain Toyota before and He was very good to explain every thing to us. even checking to see how we liked the car so we asked Him about changing to the 2013 model.

karrenkandel

Nov 2, 2012

Ken was very knowledgable. He was to explain all of the features on my new car. This was the first car I have ever bought by myself. I will be returning to Cain Toyota for my next car!!!

chevron55

Nov 1, 2012

very friendly atmosphere Ken made the trip to Canton very much worth it very nice dealership would recomend to my friends + now i have a great car thanks Ken

jplot

Nov 1, 2012

My wife and I were very pleased with the manner in which Ken Damis conducted the sale of the Prius we were interested in.Very likeable, and very courteous, and we found his services enjoyable.We will hope the Prius lives up to our expectations, and the promised good service is there when it is needed.Patricia and Jarl Plottner

megryant

Oct 31, 2012

We had heard of Ken Damis, but never worked with him specifically until just recently. With the ease of figuring the value of our trade-in value and the purchase of a used vehicle, we have no doubt that Ken has become our "go-to" guy for future business. We viewed the vehicle on Saturday and drove off the lot the following Thursday with our "new" vehicle. We already dropped a family member name to Ken Damis before leaving the lot so that he could start helping us find her a better vehicle. I have total confidence in Cain Toyota and in Ken Damis. You are definitely in good hands when choosing to work with this company and this specific employee.

acriss

Oct 24, 2012

At the end of my lease, I returned to Cain Toyota to review my options with a sales associate. My original associate was no longer employed with Cain, but the new Lease Manager, Ken Damis, was very helpful. Ken discussed, in length, all of my available options, and he helped me make an informed decision. He crunched the numbers until we reached a price I was comfortable with paying. The dealership had a great selection of colors and models available for purchase/lease. I was very pleased with my previous Corolla, and I decided to lease a new one. Ken took time to make sure I was comfortable with the features of the car and even went the extra mile to help me sync my phone to the new bluetooth device. Overall, I was very pleased with my experience with Cain Toyota and Ken Damis. I am very happy with my new Corolla.

bkmc

Oct 16, 2012

John Rommell could not have been more helpful as was the Manager. My son, who had just returned from his second deployment to Afghanistan as an infantry marine, needed a better car. The car he was driving was originally purchased from John so we were confident that he would be able to help us find a reliable car in a short time-frame on a meager Marine salary. We were not disappointed. Although the military rebate they offer is only for new cars, they still gave my son a great deal on a used car. The car is absolutely beautiful and much better than we could have hoped. It rides nice, has great mileage to get them back and forth from his base in North Carolina, and has great features. Cain Toyota went out of their way to make arrangements to get his permanent plates so that they could be mailed since my son would not be back to Ohio before his 30 day tags expired. The manager was so great about trying to get the best financing and also the best deal for us. I hope to buy all of our cars at Cain Toyota. By the way, they are not just a Toyota dealership. They are just as willing to help you with their other used cars on the lot.

casey6

Oct 8, 2012

John was very professional, helpful and low pressure. He helped us find just the car we were looking for and guided us through the process smoothly. He had been recommended to us by a friend who had purchased a car from him. I would highly recommend (and have) to others who are looking for a new car.

GH2012

Oct 7, 2012

This is the third vehicle we have purchased from Ken at Cain Toyota in the past 10 years. LOVE Toyota. Ken is always nice to deal with. Everyone at Cain is always pleasant and helpful.

udaman43

Oct 6, 2012

John Romell was very professional and detailed throughout the buying process. He worked up many different prices for the numerous vehicles I was inquiring about. John answered all my questions and followed up with me after the sale. Brian Cain was involved and he also provided many options and great service. I have recommended numerous individuals to the dealership and I personally have bought three vehicles from them (two Toyota's and a BMW.

nancy gerding

Oct 2, 2012

Everyone was very friendly and went above and beyond to make this a GREAT experience. From the time I arrived until I drove my car away, it was a pleasure to deal with such knowledgeable and experienced people. I LOVE MY CAR! Thank you Ken and Tim!

fhaymond

Oct 1, 2012

Cain has done an exceptional job of selling and servicing my Toyotas for the past seven or eight years. I've been impressed with the professional and courteous attitudes and performance of the sales and service personnel. Ken Damis, lease manager, has been particularly helpful during and following the sales process. If I have had a question, he has had or finds an answer. The Toyota product has consistently exceeded my expectations.

peggy.may.3956

Sep 26, 2012

I was very please with the service Jason Pettigrew gave me. I would recommend him to my family and friends. I did not feel rushed or pushed.

rwaltz

Sep 21, 2012

Ken bent over backwards to see our needs were met. This man far exceeds the abilities of other car salesmen we interviewed. Ben did an excellent job of backing up the sale.

juno1

Sep 20, 2012

We love our car, but very unhappy with the dealership...We drove from Erie PA to purchase a car advertised on the website. Our experience was a joke. Our salesman, Dave, was very pleasant to us and helpful...we owned a toyota camry for 16 years with almost 200,000 miles, we own a toyota tundra truck and were trading a toyota matrix. We were told that the matrix are so popular they can't keep them on the lot, in fact they had not a one to show us. We were not given a fair trade price on our car. We did not get an owners manual, nor offered to get one. We did not get a second key, nor offered one. We left our car with a 1/2 tank of gas, and we left with our new car with less than a quarter tank of gas. We were at the dealership on a Sat from 11:30 to 4:30....and had an appt. We did leave for a 45 min lunch. We were told before coming they take American Express and when we got there, we find out only up to $2500 and then we pay a percentage. We were not told that! We inquired about a warranty. After waiting an hour to speak to someone about it, we were just told a price, and when asked questions, it seemed as though it was torture for the gentlemen to answer. So we started the finance process, and after a lengthy wait, we were in Ben's office signing papers. He said we had a great credit rating, and were approved. He also had us sign many papers...one which I asked what it was, and what did it mean? His reply was" it has something to do with the woman who sued McDonalds" and then abruptly pulled it away and said I did not have to sign it. Why put it in front of me, if it wasn't necessary? He also tried to sell a warranty, but his price was cheaper than what the other gentlemen quoted. Same warranty, but price depends on who you talk to? Monday we receive a call saying the finance company does not finance out of state. Did he not see our address on the application? We go to transfer the title and Ben did not transfer or write the proper names on our title...Wow!!! Another error on their part. When I called to find out our next step, I asked to speak to a mgr because I did not want the man who made TWO mistakes on the deal. When the mgr spoke with me, he said he remembered us, and we were very rude when we were there. He said "we don't want to do business with you folks again" Wow, shocked!! Their mistakes!! We won't buy another vehicle from Cain Toyota...nor will we recommend the dealership to our friends and family in Ohio or in PA.

neecy

Sep 14, 2012

KEN,IS AN EXCELLANT SALESMAN. ALL DEALERSHIPS SHOULD HAVE MORE PEOPLE LIKE HIM.I WOULDRECOMMEND HIM TO MY FAMILY AND FRIENDS.OVER THE YEARS I DELT WITH MANY SALES PEOPLE AND HE WOULD RANK ON TOP IN MY BOOK.

waggoneb

Sep 8, 2012

This dealership has been good to me. I think Ken Damis is a good salesman, taking his time to make sure I knew everything there is about my new car. This is the second car I purchased off him and I would recommend him and Cain to anyone. Thank you, Bradley Waggoner

Vicki Picone

Sep 4, 2012

When making a choice as to where I was going to purchase a vehicle, I was very apprehensive and anxious about my decision. When I walked into Cain Toyota, I knew I made the right choice. Ken Damis was extremely professional, helpful and patient and the finance department was also very thorough and helpful. The experience far exceeded my greatest expectation and I will recommend Cain to anyone planning to buy a car.

suren1979

Sep 3, 2012

From the minute we walked into your car lot with my 85 year old mother, I was impressed. Our sales man Dave, listened to our story, how we have been a Ford Family all of our lives. My dad who is ill, worked and retired from this great company for 36 years. However, after trying to purchase a new Ford we could not because of the style. My very small petite mother could not see the the front end of any of the Ford cars or SUV's. Dave listened to our entire story and actually suggested a RAV 4, needless to say it was the perfect fit for my mother! Dave seemed to sympathize with our dilemma, and gave us time to accept the fact that Ford was not the answer this time but Toyota was. We had a perfectly wonderful experience working with Dave, he was kind and extremely patient with my mom,who by the way thinks, "He was so sweet." Yes, our entire life Ford paid our bills and put a roof over our head, however today Toyota and Dave put my 85 year old mother in a beautiful red Rav 4. Thank you,Cheryl

Kittcatlvr

Aug 30, 2012

My husband and I had a GREAT experience with Cain Toyota/Scion and the people we dealt with were so nice and understanding! We really enjoy our new Scion and felt like we mattered to the people who were assisting us in our new purchase. I believe they care about their customers and customer satisfaction.

kathyblack

Aug 27, 2012

We walked into the Cain Toyota dealership on a Monday evening and deliberately sought out salesperson, Ken Damis. By Tuesday morning our purchase was initiated. We met Ken a few months earlier while doing research for a new car purchase. He exhibited the poise and competence that comes from being adept at one's work. "In a networked world, trust is the most important currency." Ken inspired our confidence. Kathy Black

VernHenry

Aug 27, 2012

Gene Collins was the first Sales Associate who greeted me at Cain Toyota. I was there to purchase a 2012 RAV4 or a newer used RAV4. Gene was very courteous and helpful. He answered all of my questions or sought out the answer from other associates. I had visited a couple of other dealers and knew what kind of deal I needed to make the purchase.Bottom line, Gene presented me with a good offer for my '07 Highlander trade-in and a good price for the '12 RAV4. I made the trade and the purchase as Gene fulfilled all of his commitments to me.I would recommend Cain Toyota and Gene Collins as the Sales Associate... he did a good job.Bob Henry

judith.cramer.581

Aug 26, 2012

Dave was very nice to work with, and understood our concerns. Looking for a used car with great mileage and high safety factor. The car we liked had been on the lot for several months, and we were able to negotiate a fair price. Front brake rotors were warped and Dave helped us get that problem resolved. We would work with Dave again when we look for another car.

thornberryc

Aug 19, 2012

I have been leasing cars with Cain Toyota since 1995. They have always provided the best sale, best sales experience, and great maintenance service ( Dan Maloy) to the Toyota. Since 1995 I have not had to deal with car stress as in previous years with other car models and car service. Ken Damis sold me a 2007 Corolla, and the most recent 2012 Toyota Corolla with a friendly, honest and no hassle sale.

chrislewis1983

Aug 11, 2012

With so many car dealerships to choose from, I think that it is important to find a dealer that stands out. Cain Toyota Scion showed me that they stand out. I went to this specific dealership not only because they had the car that I was looking for, but also because I had heard excellent things about the way that they treat their customers. I had the pleasure to work with Ken Damis as my salesperson, and he was excellent. He was very open about the options that I had as far as vehicles, and never once did I feel pressured or intimidated to buy something. The finance manager, Ben Barbato, explained to me exactly what I was paying for in a way that I could understand. I was trading in a vehicle, and Ryan Burton was the one looked over my trade-in car. I felt that I was given a great trade-in value on my vehicle, which helped further facilitate the transaction. I was nothing but pleased with my experience at Cain, and would most certainly recommend this dealership, and these employees in particular, to anyone looking for a vehicle.

hkwk616

Aug 9, 2012

My husband and I knew we wanted a Prius and saw one at the price point we wanted from Cain Toyota. Jason Pettigrew was very easy to talk with online and answered my questions! When we got to the dealership that night Dave let us test drive the car and told us the ins and outs of the Prius that we may not have known otherwise. Dave made it very simple for us and we ended up buying the Prius the next day.

farrellnw

Jul 26, 2012

Cain Toyota is a very professional dealership. Ken couldn't have been more helpful and we were very pleased with "the deal" and the prompt service. Dan "sold" us on Toyota service - so much so that my husband will be bringing his Lexus to Cain for service! Ken did an outstanding job of explaining all the features of our new Highlander - even synched my phone for me!

Kaynan

Jul 26, 2012

From the moment I walked into Cain Toyota I received a warm welcome and was treated professionally by Ken Damis. He was helpful as I test drove a few vehicles and took time to explain the features of each one. I appreciated his thoughtfulness in being patient while not being an aggressive salesperson. Ken took extra time to make sure that I understood all the features of the Camry that I purchased, which I very much apprecitated. I also appreciated the friendly assistance of Chris Umbaugh. My excellent experience with Ken Damis at Cain Toyota will result in future purchases and I will highly recommend him to friends and associates.

ertomas

Jul 24, 2012

Ken Damis was very courteous and informative. He spent a lot of time with us, even before he knew we were sold. Afterwards, he kept us informed about availability and shipping dates. Once we took possession, he showed us everything we needed to know about operating a hybrid vehicle and using Entune.

Lorrieg3

Jul 13, 2012

I actually went out determined to buy a Ford Taurus, I really liked the look of them. I was not treated well at the Ford dealership, I was excited and it showed. The salesman seemed to think that meant I was stupid. I am a business woman. I own a small local company along with my two partners. The first price sheet the Ford saleman brought me had a 5.9% interest rate and I had already told him I have A-1 credit. I left there and came to your lot as my brother had told me he thought I would like the Camry. I was determined to buy American and my brother showed me how the cars now have stickers that show where they were made. I was happy to see the Camry was made in America. While I was looking at the red Camry and falling in love with it Ken Damis drove up in a golf cart, from that moment on the entire experience was a cakewalk. Everyone at your company made my purchase easy but Ken made it a particularly easy and pleasant experience. I drove my new red Camry off the lot that day. I have told everyone I talk to, and I talk a lot, about how my experience was so wonderful.

jabrams

Jul 8, 2012

It would have gone a long way to give a couple hundred bucks off the auto price, or have the car filled up with gas -- would let me leave with a great feeling. We will be purchasing a new vehicle next year, and will remember this when shopping for the new vehicle. Otherwise the experience was good and the people helpful.

vmalloy

Jun 23, 2012

Ken was very helpful and friendly. I called because I'd seen a car on-line. Ken made the car available immediately and let me take the car for a drive on my own. He was knowledgeable and helpful, not pushy in the least, and did everything he said he would do. I was very pleased with the experience and would definitely recommend Ken and Cain Toyota!

Diane4

Jun 14, 2012

Mr Eaglowski was a very nice man to work with. He took a lot of time with me and my many trips over to the dealer to test drive the Camry and Corolla. He answered all my questions. When I bought my Camry he took a lot of time to explain how the car and touch screen work. A great car shopping experience I would diffidently recommend Cain Toyota

woofylucas

Jun 13, 2012

I recently purchased a 2012 Highlander with Ken Damis and Tony Neman. They were both very helpful and made the process seamless. Ken, thank you for your patience and the extra time you took to make sure everything was taken care of. You are definitely customer focused and it was a pleasure doing business with you and Cain Toyota.Sincerely,Carolyn & Abbey Harvey

judyb1

Jun 1, 2012

I was interested in leasing a Camary and heard from others that Cain Toyota was a good dealership to visit. Mr. Damis was very attentive, without being overwhelming; was very informative about the cars in which I was interested and took time to instruct me about the use of the car when I called for it. He seemed very sincere about his product.

dickeyridge1

May 31, 2012

They have treated us well in the past. This is the third card we've bought with Ken Damis as our sales rep. He has always been easy to work with and tried to get us the best deal. He's not pushy. That's why we keep coming back.

cshcpa

May 30, 2012

Ken was very enthusiatic and helpful with our purchase. We love our new Tundra and would recommend Cain Toyota to all of our friends and family!

voican

May 30, 2012

Our salesman was very knowledgeable and courteous-he was not pushy. He showed me my choices and let me compare between the 4 cyl and 6 cly models with a test drive. The car was ready when promised and there were no hidden fees or extra charges. I feel we were treated very fairly and with professionalism. I highly recommend Cain Toyota.

walt lum

May 23, 2012

Ken Damis was most helpful, knowledgeable and friendly.(without any typical car salesman phoniness!) Cain was attentive and competitive and I couldn't have asked for a better buying experience. KUDOS! Ken kept me doing business right in my home town and I had shopped Cleveland to Pittsburgh.Walt LumN. Canton, OH.

mindygirl

May 18, 2012

i would highly recommend robert rowan as a salemen. he treated us with courtesy and respect. we believe he did every thing expected of him. the rav4 that we bought was used and had a few scratches on the spare tire cover which they sent out to be repainted. we explained to robert that we were going to have a hard time picking this up do to our work schedule. so he said he would bring it to our house, which he did, it was greatly appreciated.

montyreed

May 17, 2012

I gave this rating because in 55 years of purchasing cars I have never had a better experience or better results. Dave Gillentine was extremely patient with us allowing us to explore a variety of car options before narrowing the search to the Camry. Since we had a bad experience when purchasing our last car, we wanted to drive longer than just a short test ride and Dave arranged for us to borrow a car very similar to the one we were considering for an entire day. That sealed the deal as the car was a joy to drive and had all the safety features that were important to us. Arriving at a price was non stressful as I told him the price Consumer Reports said was a very good price for the car and that was exactly what was agreed to. Service after the sale has been outstanding as Dave has had to walk us through connecting to some of the features and he has always taken ample time to make sure we understood what was required and how it functioned. We are delighted with the entire car buying process and will continue doing business with Cain Toyota and Dave Gillentine.Barb and Monty Reed

lknemn

May 16, 2012

I have purchased several Siennas from Cain all thru Ken Damis because he is fair/friendly and honest and interested in my needs. He is top-notch in my book and I will continue dealing with Ken and Cain. They also do excellent service work for me. Larry.

Ruthmarie

May 14, 2012

I was unhappy with one area of paint on my bumper. Peter Eaglowski took care of the situation for me promptly, efficiently, and with a smile.

burkeja654

May 13, 2012

This is my third car purchased from Cain and have been very pleased with the service and with my sales person, Ken Damis. I would highly recommend Cain to anyone looking for a car. I can't imagine going anywhere else.

RickBartchak

May 12, 2012

I have bought 2 new cars from Tim in the past. Tim was great to deal with. He was informative, patient, and professional. He answered all my questions and helped me pick out the right car to fit my needs. Even though I live 50+ miles away from Cain, I will always come back in the future. Thank you Tim Barnes and Cain.

Redfor me

Apr 29, 2012

We went to Cain Motors to talk to Peter Eaglowski about buying a Camry. This is the second vehicle we have purchased from Cain and the second time Peter has helped with the purchase. He is a very good salesman. He is polite, extremely helpful and knowledgable about the products he sells. We would not hesitate to recommend Peter to other people who are considering a new or used vehicle. We love our new Camry.Lora and Robert Schweikert

nkraynick

Apr 25, 2012

The entire staff was great! They were willing to work with me on my trade in and get me the car I wanted at an acceptable price. Very professional!

Bowler52

Apr 23, 2012

I have purchased two cars in the past and Like dealing with Robert. I feel I can tell him what I am looking for and what I expect to pay and come up with a fair deal. He is very good to work with.

smile1027

Apr 20, 2012

I have purchased three cars (1 used and 2 new) from Cain Toyota. Rob Wallins customer service was exceptional along with everyone I have dealt with over the past twenty years. Everyone has always been friendly and courteous both in the sales and service departments. Ive never felt high pressure, buy now or the feeling of anyone being dishonest or misleading. When my cars have been serviced, Ive never had any problems or had to take them back to the dealership before their next scheduled maintenance. Overall, I keep coming back to Cain Toyota which says it all.

RogerHollis

Apr 10, 2012

Ken was very professional, no high pressure. Answered all our questions and provided what we considered a fair deal. Took the necessary time to explain all features of the vehicle for us.

SandiKaustinen

Apr 9, 2012

My husband and I have purchased several cars from Cain Toyota. We have had less than satisfactory treatment at other dealerships in the past, but we have returned to Cain Toyota because of the way we have been treated.We have been fortunate to work with John Romell. He is the consummate professional: his knowledge of the various makes and models is outstanding, he works out a a fair deal, and he goes the extra mile to provide excellent service.When I called ahead to set up a time to look at a specific car and test drive it, he was ready at the appointed time with the car ready to go. He didn't balk when I chose to look at a different model. John answered all my questions and demonstrated how everything worked.We have recommended John Romell and Cain Toyota to friends in the past and will continue to do so in the future. Thank you, John!

Elaine Taylor

Apr 6, 2012

This was the first time I ever bought a car and John Romell made it a very pleasant experience. Even though my son was with me, John sensed my nervousness at this major purchase. He answered all our questions (some I/we didn't even think about). I didn't feel rushed. He treated me as if I were his only customer. Follow-up, customer service has been great. When I called him about one of the standard features, he was right there to help me. I would recommend John to anyone looking for a car. He was recommended to us by a friend of my son's, and I heartily do the same.

cliff_jamie

Apr 3, 2012

We had been looking for quite a while to find a new truck when we found the 2010 Toyota Tacoma at Cain. We went to look at it and a salesperson had it pulled up to the front door and ready for a test drive when we arrived. Once we decided that we wanted to make the purchase, Jason was very helpful and worked hard to get us the best possible deal. We are very pleased so far and would definitely recommend Cain to interested buyers!

gcardwell

Apr 2, 2012

John was a very informative and friendly salesman. He took care of all my needs and he did not pressure my decision to buy. I would recommend future sales to John.

Tompoh

Apr 1, 2012

Ken Damis did a great job of helping us. He was friendly and professional. When we picked up the car, we got through the paperwork quickly. Then Ken showed us how everything works. Thanks!

ema1941

Mar 26, 2012

I have driven many cars and along with good gas mileage I wanted a dealer and sales person that I could rely on. I consider Ken Damis to be an excellent sales person who introduced me to the good features about buying at Cain Toyota. I am 70 and many other dealers just put me aside. I guess thinking I was not serious about buying a vehicle, Ken was both thoughtful to explain the new car completely and the service as well. I won't know if the service department is good but time will tell.

skk42000

Mar 25, 2012

For nearly 20 years, and twelve vehicles later, I have never even thought about about going to another dealership. From the Service Department to Sales, we have always been treated courteosly, promptly, and as a valued customer.

Priusgal

Mar 16, 2012

My experience with Cain has been all-around terrific. From my first contact with Scot Poppe via email, to visiting the dealership for an "up close and personal" look/test drive right on through the buying process, both Scot Poppe and Art Arteno were no less than patient, kind and professional. I felt no pressure whatsoever throughout the entire process. While Scot was quite pleasant to relate to over email, I was prepared to be hounded and pressured during my actual visit to Cain; to my surprise and delight (not to mention relief), that did not happen. In fact, even the atmosphere of the dealership as a whole was laid back and friendly yet helpful. The fair price for which I purchased my new Prius is also worth noting. Scot gave me a price in our email interchange and stuck to it when I placed my order - no games. If you're looking for a dealership that gives you the info yet space you need to make a sound, well thought out decision on a car purchase, one that doesn't employ the standard "games" we all dread, I highly recommend this dealership!

mmshaheen

Mar 14, 2012

Our experience with Ken Damis was excellent! He was very knowledgeable about the Sienna, available to answer our questions, and patient. We would definitely encourage anyone looking to purchase a Toyota to meet with Ken!

BG_CAMRYSE12

Mar 6, 2012

I just purchased my 4th vehicle from CAIN Toyota. I got a brand new Sweet 2012 Camry SE Sport, trading in my 2007 BMW 5-Series. The new Entune system and body style of the Camry is fun and exciting. The Toyota Care plan with free maintenance for 2 years is an added bonus. But the customer service and knowledge of the product, features, & financing options from everyone at the dealership was OUTSTANDING! I also received $2500 more for my trade with out any questions asked compared to the other local Toyota and BMW dealerships. The price I got on my awesome new Camry was great too and extremely competitive without me even having to haggle! It was a no-hassle experience and I will continue to trust CAIN Motors with all of my automotive needs! They are the best compared to the rest! Special thanks to Scot Poppe and Big Ben Barbato for helping me by the vehicle. Thanks to Tim Barnes the new car manager who made the numbers a cinch and Chris Umbaugh the finance manager who got me the absolute best interest rate and correct warranty coverage on my new car. Thanks to everyone else in service, parts, and sales that were courteous and treated me like family always offering help even if I didn't need it. You deserve to be treated as I did when you purchase your next car. I will tell everyone I know about my experience and if you need a good new or used car, call these guys, there the BEST!!! :)

michaelgroman

Mar 2, 2012

Shopping for a new/used car can be an intimadating experience when thinking of overly aggressive salesman trying to get a sale. they normally seem not to concerned with you or your family needs just a sale. however the experience at cain toyota with jason pettigrew was a very pleasant and enjoyable where he created a friendly atmosphere and was focused on what we were looking for while trying to make that happen with a value that worked for both parties. will reccomend to all and my family will be loyal to cain toyota going forward.

Stanford_Terhune

Mar 1, 2012

Cain Toyota Scion is a very honest and fair dealership. Their prices are usually in the range of the Kelly Blue Book prices, and they usually have a good stock of cars from which to choose. The staff are very good to work with, willing to work hard to please you. The car repair staff are good to work with, and won't fix things that don't need to be fixed, and are concerned to make sure they get your car fixed correctly. This is why we have used Cain Toyota Scion for years, and we buy all of our cars from them

josmith10

Feb 23, 2012

Ken was friendly. He was knowledgeable about the vehicle we were looking at and took his time to explain features that we were not familiar with. The vehicle that we decided on was not readily available on the lot so Ken took the time to find exactly what we were looking for. He gave us a tour of the dealership so that when we need to service the vehicle we know where to go and what to expect. This is our first time dealing with Cain Toyota and we are very satisfied.

bcl12

Feb 21, 2012

My initial contact with the company wasn't quite so positive. But I then dealt with a different person and he/they worked very hard to remedy the original situation - and that earned them a "5" in all categories. Rob Wallin was wonderful to deal with - he extended himself to make sure everything went smoothly and to ensure I was happy with the transaction. I could write a longer review but it would be more of the same; he (and Ryan Burton) were professional, responsive, friendly, and a pleasure to deal with. I will recommend this dealership to my friends.

BillT72

Feb 21, 2012

I have delt with Ken on 3 new cars. So I have had a lot of experience wih hisabilties. He has alwaws shown cencern for his customers and knowledge of the cars.I would surely direct anyone to him for a new Toyota.

jfshaw

Feb 20, 2012

I am 74 yo and I only buy new cars except once, my first and last used car.As far as Ken is c oncerned he is the best, answered all our questions and went over everything in and out of our new Prius. Would I by a vehicle from someone else NOT on your life. He even called to let us know about the additionl discount. This guy is greatJim & Irene ShawCanton, Ohio

BILLTRBOVICH

Feb 12, 2012

MY WIFE AND I HAVE PURCHASED 10+ CARS FROM KEN DAMIS. IN ALL CASES HE WAS ALWAYS A GREAT HELP AND WAS INTERESTED IN SATISFYING US ! WE WILL ALWAYS RETURN TO HIM WHEN WE PURCHASE A CAR...WHICH WILL PROBABLY BE ANOTHER CAMRY !! BILL AND DONNA TRBOVCICH

Don Shaffer

Feb 11, 2012

i GAVE THIS RATING BECAUSE I HAVE BOUGHT THREE TWO TOYOTA COROLAS S AND JUST BOUGHT A20010 RAV4 JUST LOVE TOYOTAS I HAVE WORKED WITH John ROMELL ON ALL THREE PURCHASES A GREAT PERSON AND SALESMAN. SERVICE IS GREAT MY WIFE AND I WILL CONTINUE TO BUY NEW OR USED FROM Cain TOYOTA.

PSueMoo

Feb 8, 2012

I am recommending Cain Toyota and salesman, Ben Barbato to my friends and family for excellent quality used cars. I have purchased two used Toyota Camry's in the last twelve months; one for my daughter to drive to college and now one for me to replace my old minivan. I came away from the experience both times feeling that I was treated fairly and that I ended up with two quality used vehicles.

winedoc

Jan 30, 2012

First time to purchase a Toyota. Excellent experience at Cain. Friendly, professional, courtious, and low pressure.My sales associate, Ken Damis, was very easy to work with. He found me exactly what I was looking for, and presented a very fair price without the need to haggle.He made my car buying experience quite enjoyable, and I would not hesitate to recommend him or the dealership to my frienda and family.

barnhie

Jan 29, 2012

I have purchased two used vehicles from Cain and both experiences were satisfying. This time I worked with Peter and he was very personable and knowledgeable. I felt no pressure to buy from Cain. This is my first Toyota (Tacoma) and so far my wife and I are very impressed. I would definitely reccomend Cain to my friends.

jm6333jm

Jan 27, 2012

Having 21 years of good service from the service department with the first Toyota I bought from Cain's was very important in making the decision to stay with this dealership. The service department is friendly, knowledgeable, and very helpful and honest. Being a single woman I never felt like they tried to take advantage of me or talked down to me. Ken Damis was recommended to me by a friend and was the perfect salesman for me. He was knowledgeable,really listened to what I wanted, honest, and friendly in a nice business like way. All my questions were answered and I didn't feel pressured to make a decision before I was ready. Cain's Toyota really knows how to treat a customer

call3303848904

Jan 26, 2012

Bought a used Subaru here in June. So far it has been to the Echeck 12 times and still not able to get it E checked. In July, they referred me to a Subaru dealer who could not tell us what to do get an E check. Mr Cain said when it passes bring him the receipts and he would work something out with us. We have spent several thousand dollars and still can not get it E checked. After 6 months the engine blew. The car was sold to us with a 100% warranty on parts and labor for 1 year. The warranty company will not honor the warranty because this car was not eligible for warranty.

cbjr8307

Jan 21, 2012

Returning customer. Ken was very informative and friendly. The service received on my previously leased vehicle was exceptional. I always feel as though I am treated fairly with each experience.

bbreck2

Jan 20, 2012

Peter Eaglowski was extremely helpful in choosing a vehicle and never made me feel pressured. He was very informative when explaining features, answering questions, and providing different options. It was refreshing to work with a sales consultant that genuinly wanted to help and gave their complete attention to me while I was in the dealership and when I needed to call with questions.Peter and the rest of the staff at Cain Toyota made the entire process smooth and fun from start to finish. I have other friends and family that have experienced the same level of satisfaction with Cain Toyota as well.

lpnursing04

Jan 6, 2012

Dave was recommended to me by a friend and he did not disappoint! We went in looking at a specific car, he had it ready for us, was very knowledgeable and accommodating...and we bought the car that night. Great experience...thank you!

rayandpamhout10

Dec 31, 2011

We gave Ben Barbato, Chris and the rest at the dealership "Great" ratings because after internet searching for what we were looking for and talking to numerous dealers Ben was the most honest! We arrived at their dealership at 5:25 on a Friday night, 40 minutes before they closed and Ben had the car we were interested in running and ready when we pulled into the lot! Ben was straight forward and honest with us, which is something we have never experienced in a dealer before. It was well after closing when we left their, but not once did we feel rushed or pushed out the door. We would highly recommend Cain Toyota, whether you want new or used. All of their staff are friendly and ready to serve you and your needs!

chicfire

Dec 17, 2011

This is my third Toyota I have purchased from Cain & Ken Damis. The dealer is first class and I would recommend Cain & Ken to any one looking for hassle free, hands on service that is hard to find in todays industry.

jonesfamily

Dec 15, 2011

My wife and I had a great experience buying both our cars at Cain. This most recent purchase of a used car was excellent. They offered us a great price on a great car and found us a great deal on financing. Ben was great to deal with. Thanks Ben, and Cain, for a great car buying experience.

kevhess

Dec 5, 2011

Jim Yost was very helpful and the vehicle was just as Jim described over the phone. Jim was quick and efficient in conducting the transaction and allowing me to be on my way.

bamazzan

Dec 5, 2011

This dealership was very easy to work with. We purchased a 2011 Rav4. Originally we were going to lease this but decided to purchase instead. Everyone was very friendly. Our salesman Robert (don't have the paperwork with me for his last name) was very knowledgeable, courteous and helpful. The car was ready when they said, paperwork went smoothly and we would highly recommend this dealership to our friends and family.

deercreek8486

Dec 3, 2011

Ben was courteous as I test drove many cars in the rain. I bought two cars that day, one for myself and one for my daughter. They were fairly priced and I was given a good value for my trade. We drove our cars home that day. Chris got me a 2.9% for each used car. The cars were very clean. What a great experience!!

salupon

Dec 1, 2011

John Romell was extremely professional throughout the entire process. He answered all of my questions to satisfaction and with honesty. He also went out of his way to explain all of the different features of the Toyota Rav 4 after the sale to insure that our family would have a good comfort level with the vehicle.

LouEber

Nov 30, 2011

Just bought a new Toyota from Ken Damis. Ken was very knowledgeable of the car and he made it easy to understand the new technology. Ken really listened to what we were looking for and made it a pleasure to buy a Toyota. Thank You

dpvisco

Nov 30, 2011

I liked working with Cain Toyota. The experience was very easy and when I approached them with a price from another dealership, they were quick to match it. I would recommend them in the future to others.

alias

Nov 29, 2011

All the negotiations were done over the phone. There was no wiggle room on the advertised internet price. The price was, however, reasonable and on par with the current market value for the vehicle. The salesman that I dealt with, Peter Eaglowski, was very knowledgeable with the product. Without committing to the purchase, I flew in from out of state and Peter picked me up from the airport. The transaction was smooth and painless. I would definitely recommend Cain and Peter to anyone looking to purchase a car from a dealer.

rogerloar60

Nov 29, 2011

Right from the time my wife and I went into Cain Toyota the sales people greeted us and sent us to talk to Ken Damis he listen to what we wanted. We're pleased the way the new Toyota truck buying experience has been. Roger & Judi Loar

sweathopper

Nov 29, 2011

I visited the dealer several times. John Romell was always available to answer questions. He was very knowledgeable about the used cars on the lot and even pointed out, and had resolved, some items that I had missed. He seemed very determined to provide me with a vehicle that fit into the category & price range for which I was looking; as well as providing me with a vehicle that was safe for my wife and I.

dstimer

Nov 29, 2011

Ken did a great job! I was given a tour of the facility and also the service area. Ken went over all the features on the car and was very knowledgeable. The finance gentleman was also very friendly and helpful. I would recommend this dealership to anyone!

mswihart

Nov 29, 2011

Salesman helped greatly with the financing issues i had and he also worked with my credit union in improving my deal in order to get me financed. The process took longer than expected but he stuck with me and in the end i got a good deal and the vehicle i wanted.

garrett34reynolds

Nov 28, 2011

Ken Damis was the best salesman I have ever had the chance to work with. He is very knowledgable on the vehicles cain had to offer, and I completely trusted him in the decision making process of selecting our vehicle. We have referred him to many of our friends and family and have purchased 3 vehicles from him. Ken - thank you so much!

scarosie

Nov 28, 2011

Ken can always answer all questions that I ask him about our vehicle. He was very informative when we picked it up and went over all the options with us so we understood them. Our vehicle came with a built in DVD player. The remote was missing and Ken took care of getting us a replacement right away. We have been very happy with the vehicle. Every time we see Ken he is very friendly and asks how we are getting along. A very pleasant individual to do business with and we will definately contact him again when we are ready to purchase another Toyota.

JBontrager

Nov 28, 2011

I've worked with Cain Toyota for many years. I was referred to you by my boss at the time, Jim Craig. I moved to PA for several years and missed your dealership! I'm glad to be back and able to do business with you again. The day I bought the car I was there for a very long time, but, I realize your financing staff was down a person, so I understand. Overall, the service was excellent, as usual. I am currently working with your service department to fix a minor problem, but am confident this will be taken care of as well.

57wowwow

Nov 27, 2011

Ken was great to work with - he made sure I got exactly what I wanted at a great price. I love my Venza! I have also used the service department and they were friendly, very accomodating and got the job done quickly and correctly I have referred others to Cain and will be back when it is time to get my next vehicle

palmongo

Nov 26, 2011

Everyone was nice and treated use with respect. I tell my friends and family about how nice w where treaded that was the first time that I had want to a dealership and they did not try to put me in a car that I didn't want they work with me Cain Toyota is number ONE in my eyes THANKS Cain Toyot for all off your help

ron blend

Nov 26, 2011

mt time with the dealership in service have always been taken care if professionally.also he sales staff(ken damis) always is availible when needed.

fun toy

Nov 26, 2011

Jim Yost treated me great and did a super job and kept me informed and updated.In service Dave Clapper always does a great job for me. That is why recommend them highly.

hicksa

Nov 25, 2011

We were very pleased with our purchasing experience. We felt like we were given a very fair price and did not have to haggle with the sales person or manager. The quality of the used vehicle was superb and our sales person made us feel very comfortable about our purchase.

cvinay

Nov 25, 2011

We have dealt with this dealer and Ken Damis for years. My huband is the main car buyer in our family and if he didn't like anything about Cain, he wouldn't come back. Ken has always worked with us on new car prices and he has been very fair. They even bought our son's Toyota Tundra truck when he was deployed overseas. We'll be coming back soon.

miapet11

Nov 22, 2011

My husband and I have bought two cars from Jim now and plan on buying future cars from him. He is so helpful and easy going and patiently lets me test drive cars many times :) Our second car we bought is a Honda Pilot and I love it. The price was great and it has everything we were looking for. Dan Malloy in the service center is also fabulous! We look forward to our next shopping experience!

opekam

Nov 21, 2011

Peter was very friendly and made me feel at ease during the buying process. He was very knowledgable about the features of the vehicles and was eager to assist me in any way he could - both before and after my purchase. He reminded me several times that if I had any problems that I could contact him and he would take care of it. I would love to buy my next Toyota from Peter.

Subiebuyer

Nov 21, 2011

I purchased a used Subaru I found in the AutoTrader. Ken was reasonably accurate in describing the condition of the car. He was very understanding and helpful while I tried unsuccessfully to have a transport company pick it up for delivery to Minnesota. When I finally flew to N. Canton to drive it home myself Ken arranged for me to be picked up at the airport and that was done promptly.

kduerr

Nov 18, 2011

I have purchased cars from this dearler for 30 years. Jim Yost has sold me the last 5. I recommend Jim to all my friends that are looking for a car.

nancy

Nov 18, 2011

I find them very friendly and helpful. They have answered all my questions and were very pleasant no matter how silly the question seemed. The salesman and the service personal were always very courteous.

JonesJeff

Nov 17, 2011

Cain Toyoya is conveniently located and has extend business salesman was and (Ken Damis) was very knowledgeable about the productand car sales in general. I thought his responsivenes was exceptional.

Teemark

Nov 16, 2011

This is my 11th vehicle from Cain Toyota and I have had nothing but the best service shown to me in all dealings with my vehicle purchases. Everyone is very friendly and you can browse the showroom without being followed or jumped on when you walk through the door.The service department is very good - appointments are kept to the time you made. Car is clean when servicing is finished.Ken Damis, my salesman has always treatd me well and I recommend him to my froends when they visit Cain Toyota.

smelte

Nov 15, 2011

Tony was friendly and explained features about the vehicle that were important to us and didn't give us a typical sales pitch. His personality and willingness to listen to us and what we wanted made this a great experience. Tony also gave us a great deal on our trade in so there was no uncomfortable negotiating. He processed the paperwork quickly and explained each form. This purchase was one of the best experiences I've had at an auto dealership.

bkuster

Nov 14, 2011

I leased a new Rav4 after years with a corolla. Ken was helpful with showing the car and very freindly with my grandchildren who were with me. It was a pleasant experience.

Schreck53186

Nov 12, 2011

Dave was extremely courteous and friendly. For my first car purchase, I was definitely lucky to have Dave help me out with what I was looking for and what I needed to do to make the purchase. I would recommend him to anyone buying a new/used vehicle.

Gator008

Nov 12, 2011

Tony Neman was pleasant to work with and attentive to all my request. He made considerable effort to get me all I wanted on my purchase. I felt comfortable with him and his ability to deliver what I was asking. Respectful and hard working, what more can you ask for. Christoper Fontes was also very knowledgeable and professional in handling all the financing. I have also had repair work done at Cains. This dealership is first class all the way. Walt Bolanz

richr

Nov 11, 2011

My wife and I highly recommend Peter Eaglowski at Cain Toyota if you are in the market for a new vehicle. We appreciate his friendliness, courtesy and knowledge. This is the second vehicle we have purchased from Peter so far and are very pleased with his follow-up and his availability when necessary. Probably to us the most important aspect was when Peter made our adult disabled son a part of the buying decision when others tend to leave him out of the discussion. This was impressive to us and tells us more about the person with whom we are dealing.Randy RichCanton, Ohio

jrbowser

Nov 10, 2011

We enjoyed working with John Romell. He treated us like we were his friends and completely explained everything we needed to know about the Venza. We love our Venza, it is the best car we have ever owned.

lboeshart

Nov 10, 2011

We were very pleased with our salesman Troy Kimble. Troy exhibits professionalism, patience, and honesty. His no pressure style was just what we were seeking following experiences at other dealerships. We would without question recommend him to others seeking to purchase a vehicle from Cain Toyota.

Deborahlw

Nov 8, 2011

I found working with Tony to be a very professional and as difficult as it was for me to believe pleasant experience. He was helpful and extremely informative. He answered all questions and made sure I was satisfied.

espencer

Nov 8, 2011

I would recommend Cain Toyota to others. They are friendly and help get you what you are looking for at a reasonable price that good for you.

rboeshart

Nov 7, 2011

troy is friendly, honest and a pleasure to work with. great car buying experience. troy made buying a car as pleasant as it could possibly be.

regalrachel

Nov 7, 2011

After getting into a car accident the most important thing for me was safety. I was nervous about driving but the dealer that I worked with, along with the other customer service members at the building were helpful in easing me along with my purchase. Everyone understood what I was going through. When I first spoke with Jim I told him what I was looking for and a price I was comfortable with and he never pushed me beyond that point.

shawnerO

Nov 3, 2011

I bought my car from Peter last weekend and I couldn't have asked for a better salesman. The whole experience from the time I walked in and drove away in my new car was completely pleasurable. Before I had made up my mind on what car I wanted, Peter told me to see another dealer a competitor just so that I was certain that I would make the right decision. When my lease is up I'll be back for sure.

Brandiph

Nov 2, 2011

I was referred by my parents to look at Cain Toyota and I am very glad I listened to them. Thank you so much Jim Yost for my Camry :)

dmwargo

Oct 31, 2011

I purchase a 2009 camry and am very happy with the entire transaction. Troy was very helpful in explaining the car details and assisting me in getting a good deal. I was impressed with the professionality of the Troy and the ease of processing the paperwork. I will be back for my next camry and recommend the dealership to my friends.

goirish69

Oct 31, 2011

Jim Yost was very helpful from start to finish in buying our certified used car. This was the second car purchased this year and would highly recommend Jim and Cain to all.

svanscoy

Oct 31, 2011

Jim Yost is a very thorough, friendly and helpful dealer to work with. He was able to help me in finding a great car at an even better price and helped me in any way he could. From paper work to introducing me to my car, Jim Yost was an awesome dealer and I would recommend him to anyone looking to purchase a car from Cain.

scionfan

Oct 29, 2011

My daughters car buying experience here was amazing! Dave listened actively to everything my family was saying, and tried hard to make everything workout for us. He truely considers the quality of his work to be important. My family will be refering everyone we know to this dealership and telling them to ask for Dave!Thank you-Carol Newport

markmurphy1969

Oct 29, 2011

Words can not express what an awesome person Dave is.Over the years I have encountered many salesmen and let me say that Dave was by far hands down the best. My entire experience at Cain Toyota was a 10 out of 10 experience.From the time I walked in the door Dave made me feel at home in the dealership.I highly recommend Dave at Cain Toyota to anyone looking to purchase a new or used car.I love my 2012 Toyota Tacoma 4x4 Thanks again Dave..Mark Murphy

jimgardella7

Oct 28, 2011

I've bought many cars from many dealers. Robert and the entire staff at Cain Toyota treated my wife and I to the best buying experiance we could have imagined. No games or lies, strictly proffessional. I encourage all people who hate car salesmen and dealers to give them a try with confidence. Make sure to see Robert. This is a bs free rating, 5 stars. Thanks guys!

TKAYATIN

Oct 27, 2011

Tony and Chris were very professional and knowledgable about the Toyota Rav4 I purchased. They answered all my questions. I felt comfortable and would recommend them and this dealership to my friends and family.

livleigh

Oct 26, 2011

Tony was very helpful and conciterate of what i wanted to spend and how much a month i wanted to pay. I would recommend cain toyota to anyone looking for a car new or used.

rev1bobs

Oct 26, 2011

It was good, I think that a more thorough tutorial of both car and dealership would have made the experience of higher quality.OkOk

ZhiHao

Oct 26, 2011

The extended Toyota Warranty recommended by their accountant rather than Tony is very expensive, lacking honesty and friendliness. I canceled this "extra" hype so that I can spare $1560.

Jog

Oct 24, 2011

I have purchased three new cars from Robert since 2007. Great services. Good deals. Always makes himself available to help or discuss what I need!

Charles122

Oct 24, 2011

Because of events in Japan I was unable to acquire the exact vehicle I would have preferred to purchase. Mr. Gillentine helped me to decide which would be the best alternative for right now. The ONLY reason this sale progressed to closing is because of how it was handled by him. Unfortunately, past experience with men in his profession has been NAUSEATING! However, he gave me the information I needed and then allowed my time to make MY OWN decision. I believe other sales personnel would do well to take a lesson from him! Best of luck Dave and when it's time for me to trade I hope you're still there! Best Regards, Charles Steiner.

bwillia5

Oct 24, 2011

Ken was excellent, very helpful, friendly, informative. He explained the financing details as wel as all the car's features. Thanks so much, love the car!

flybouy

Oct 22, 2011

I had been searching for another 4-Runner for 6 months. Sure, I visited other dealers.But as soon as you walk into Cain's you feel the difference from the others. Tony Neman's knowledge of 4-Runner's is second to none. He took the time to make sure I was in the correct vehicle. The whole firm is top notch, no annoying phone calls, no high pressure sales, just good old American Service. I actually challenge anyone to find a better Toyota Dealership!! JLO in Uniontown

Pontiac9999

Oct 21, 2011

I stopped in after spotting some interesting cars on Cains' web sight. I had just enough time to take a look around when Tony greeted me, we discussed what I was looking for and he directed me to an 07 G6 GT that I didn't realize was a convertable hard top when I first looked at it. He suggested I take it for a spin. I found it (happily)to be more than I had expected. When I returned we negotiated a fair price for the G6 and my trade. Tony and finance manager Chris Umbaugh were exceptional, they stayed after hours, made sure I was satisfied with all aspects of the transaction. I left with a full fuel tank/a clean well detailed vehicle/and a great top down ride home. I would and do recommend Tony,Chris and Cain to any one.

Drumbeach

Oct 21, 2011

Everything about my car buying experience at Cain Toyota Scion was fantastic. From my first visit Art was very helpful. A true "car guy". We got along great and he listened to what I wanted in a new car. He worked with me to build the exact car I wanted. All the guys behind the scenes made it happen. I couldn't have been happier. I think they had as much fun making it all happen as much as I did. Great experience!

doolank

Oct 20, 2011

I would highly recommend this dealership and Tony to anyone interested in purchasing a vehicle. The customer service was fantastic. All our future vehicle purchases will be with this dealership.

Speck0324

Oct 19, 2011

I had recently been in a auto accident and my car was totaled. I did not have the time to shop around and was refered to Cain Toyota because of their excellent reputation. My first conversation was with Tony over the phone. I told him what I was looking for and what I was able to pay. He called me back later that day and gave me all of my options. I went to Toyota Cain on a Tuesday signed the paper work and picked up my car on Friday. I could have not have asked for a more knowledgeable, courteous and helpful Salesman. Thank you Tony and Cain Toyota I am proud new owner of a 2011 Toyota Camry.

vicki hagenbaugh

Oct 19, 2011

I went to Cain Toyota because I heard they had good cars. I worked with Tony Neman and told him how much I wanted to spend and what I wanted. He found me a great looking car that not only looks good but, it drives like new. I will tell other people to go there and ask for Tony.

laniseoh

Oct 17, 2011

Jim was great to work with. He immediately stepped in when the salesman I was to meet with was unavailable and made everything as smooth and easy as possible. I left the dealership for a short time and upon my return brought my mother back with me so she could meet Jim and hopefully work with him to purchase her new car in the near future. The only thing Jim could've done to make my experience more enjoyable would've been to served me one of his wife's meals I heard so much about from both him and his co-worker. I will be looking forward to that in a few years when I come back for my next car purchase. A huge thanks to Jim and Ben too! :-)

drwilsc

Oct 17, 2011

Jim was very kind and patient with us and our circumstances. He helped find a vehicle for us even though they had to drive to a different state to get our specific trim / color combination. He was very straightforward about the deals and incentives.

Margo Semonin

Oct 16, 2011

I pulled into the dealership with a screw in my tire. Jim Yost promptly referred me to the service department. Within a short period of time, my tire was fixed and I was on my way to an important appointment.

Ebey

Oct 16, 2011

After finding a few vehicles we liked on the dealer website, we stopped by to test drive them. Jim was very friendly and helpful. After deciding on the small, used SUV we liked best, the transaction went smoothly. It wasn't all business as we sat and waited for the paperwork to be ready. Jim took time to get to know us as we waited. The dealership was welcoming and everything went well.

kathybennis

Oct 14, 2011

Jim was very helpful and patient. He explained everything to me so that I felt very comfortable the terms of our agreement. He also was very thorough in teaching me about all the features of my new car.

scott1829

Oct 12, 2011

We went to Cain Toyota to buy a new Rav4,they had a great special at the time and we were able to reach a fair price on our trade in,Jim Yost was very easy to deal withand there was no high pressure sales involved. We knew what we wanted,Rav4,had to decide on a color and then work out the details.I had 5000 & 10000 mile service done so far and they were fast and very professional while I waited on my vehicle.Will definitly return when looking for my next vehicle.

skyguyohio

Oct 12, 2011

100% 5 starts our of 5 stars! I had a wonderful experience when purchasing my new car. Jim Yost, took the stress and complication out of the equation! The customer serivce and friendliness was outstanding. Come in a customer, leave as a friend!

lottohio

Oct 11, 2011

I've got to say it my lucky day when Jim Yost introduced himself and Cain Toyota to me. Everything went great!! I love my Toyota and would highly recommend Jim..

donelro

Oct 11, 2011

We started with Ganley a local dealer 3 miles from our home, one that we pass daily going to work, and one that we have purchased from before. Needless to say, we decided to try another dealer and were referred to Cain specifically to see Art. Art was very knowlegable, thorough, and worked with us to obtain the vehicle we were looking for. He was not the overbearing PUSHY salesman, but was willing to work with us. We really had a good experience and even the financing gentleman (can't remember his name) was personable and helpful. Looking forward to working with Cain for oil changes and again when we are ready to replace the Highlander.

DeniseMelnik

Aug 28, 2011

Robert was great to work with! He was friendly and knowledgeable and we greatly appreciated that he wasn't pushy when it came to trying to make a sale. He helped us find the vehicle we were looking for and helped us through our purchase of our Chevrolet Suburban with extraordinary professionalism and a friendly attitude.

jaimG

Aug 14, 2011

I walked into the dealership knowing which type of Toyota I wanted. Jim Yost escorted me over to the shiny black Camry's. He waited patiently while I sat in each one, trying to decide if it would be the SE or the LE. He was not pushy at all. He was laid back and mellow, my kind of salesman! He answered each of my questions and walked me through the entire process (this was my first car buying experience). I feel he gave me a great deal on my new car and my trade in. After I purchased the car, I really liked that he sat inside the car with me and went over each button and feature, alot has changed since my 1997 was built! Jim was very knowledgeable and detailed. He gave me great tips and went over the Toyota Care schedule. The entire experience went smoothly and I was in and out of the dealership in just a few hours. I even had time to meet my family for a "new car celebration" dinner! Thanks Jim!

mhays

Jul 26, 2011

We went to several other dealers and were discouraged with the quality of the used cars.My wife was ready to go home,but I talked her into looking at one more.It was like a breath of fresh air.The cars and the service were exceptional.We were ready to buy almost as soon as we walked on the lot.If we had to give a rating on a scale of 1-10 it would be a 10.

misschristina

Jul 24, 2011

Overall this was a breath of fresh air from a customers' stand point in buying a car! John Romell, my salesman, was upfront and genuine from the second I spoke with him. He made me feel comfortable and I trusted in his approach, knowledge, and care. Im certain to return to Cain for my next purchase in the future!

RoseAnnC

Jul 19, 2011

When I walked in and met Peter, my first impression of him, was that I felt I could trust him, that he wasn't going to sell me something I couldn't afford. He certainly worked with my budget and he sold me a beautiful car. I just love it. I tell everyone to go see Peter at Cain.

gklapp

Jul 8, 2011

Brandon Greene worked with me from beginning to end on my purchase of a 2011 Tundra. He worked very hard in locating one in Pennsylvania. He answered all my questions. Offered to take his personal time to help with accessories including coming to my house to drop off my remote start on my vehicle I traded in. I will certainly advise everyone I know to see him directly when in the market for a new car purchase or lease.Thank You very muchGuy Klapp Executive Directer of the Faber Foundation.

Roseann Christner

Jul 8, 2011

Rob Wallin was one of the nicest saleman I have ever worked with. He answered my questions, even though I asked them a couple of times each, and was never pushy. I will recommend Rob and this dealership.

Marcinkiewicz

Jul 2, 2011

I decided to visit Cain Toyota because of the uniformly positive ratings they have received. My first contact was with Scot Poppe, via internet request for information. He provided information on pricing and encouraged me to visit. When I came in, I worked with Art Arteno. He had the cars I was interested in seeing ready to go when I arrived. He answered all of my questions knowledgeably. I was most impressed with his low-key sales pitch. He was there to work with me, not pressure me into making a quick decision. That said, when I did decide to buy on the same day, he was very helpful in making that happen. The pricing on my trade-in and on the new car were fair and in line with the research I had done prior to coming in to visit. There was absolutely NO song and dance and I felt respected as a customer. I would definitely recommend this dealer and this salesperson to friends. They have earned their high ratings.

MRGRAPHIXS

Jun 10, 2011

Cain Toyota is a friendly dealership. Everyone seems willing to help each other out even though they may not be your sales person. The only small issue I had on this particular time was that the car was in the maintenance building because the brakes were locked up from someone leaving the emergency brake was on, so I had to come back later to test drive it. John has been a wonderful sales person to deal with. This was my 3rd used car I bought from John, although one of them was what I would call a lemonbut they tried to make it right and they bought it back from me (I still lost money though).

gary9carson

May 12, 2011

Working with Ron Wallin was an exceptional experience. He was very friendly. Did not try to push vehicles upon us and it was a great experience is every aspect. We felt that we were given a fair market value price on the Camry tat we purchased and certainly would recommend both Rob and the Cain dealership to our friends.Thank You Everyone.

jjdeuce2

Feb 28, 2011

We had wonderful service at Cain Toyota on Saturday,February 26, 2011. We were really taken care of and felt like they had our best interest. Jim helped us to get the most information about our new vehicle and answered every single question we had in a professional and knowledgeable way.

scgeoff

Feb 28, 2011

I've been a loyal customer of Cain Toyota in North Canton, OH for 10 years. I've bought three Priuses from the dealership since 2001. I've always been treated with respect, kindness, and loyalty in return. Jim Yost, my salesman, is friendly, not pushy, and is easy to deal with. The service department is top-notch. Based on my recommendations, family and friends have purchased from Cain. I intend on staying a loyal customer of theirs and of Toyota for years to come. Geoff

blw44223

Feb 27, 2011

What a great stress-free experience! No pressure, great price, great car. Jim was so patient and professional. Something I DID NOT find at other dealerships. I'm not one to write reviews...but this one deserve it. I would highly recommend Jim Yost at Cain Toyota if your at all interested in buying a car!

german1

Feb 27, 2011

From the first time we walked in the door to when we actually drove our car off the lot the every one we interacted with was professional, friendly with no "hard sell/pushy" tactics that are unfortunatetly used by so many other car dealers. I would highly recommend this dealer, the salesman and the finance manager to our friends and family.

mango_madness08

Feb 26, 2011

Great experience buying our new car. John is a great salesman, we've bought previous cars with him before. Cain handled the transaction very well. The service department is very accommodating as well. I would recommend this dealership to all my friends and family.

swensons

Feb 24, 2011

The staff at Cain Toyota was incredibly friendly and helpful, they knew exactly what we were looking for and answered all of our questions. Walked out with a new Tacoma and we love it! Had a great experience. I would highly recommend Cain Toyota to those in the market for a new car.

keeperof seamos

Feb 23, 2011

I was looking to lease another Camry. I live in Lake County and a local dealer was not being helpful so a friend recommended I call Cain. I did and Brandon was very helpful He even arranged for a member of the Cain team to deliver my car to me. I felt like someone was working to help me. Toyota Camrys are great cars and I feel I got a great deal. Many thanks.

cik

Feb 23, 2011

We have dealt with Cain Toyota on several occasions.Each time John Romell was our salesperson.He has remembered us every time we have been to Cain.He has always been available when we had questions, and very eager to help us with our transactions.He is very professional and a class act.Toyota is very fortunate to have him represent their company.Thanks for all your help John!

poorgirl

Feb 21, 2011

Once I found the vehicle that I wanted, they bent over backwards to accomodate me. I would lighly recommend this dealership and salesman to everyone that I know. This is the second vehicle that I have purchased from them and have been very satisfied.

llife1

Feb 21, 2011

Rob Wallin is an awesome salesman. He even volunteered to follow me home so I could get the car home the same night. He wasn't in a hurry, answered all of my questions and let me take my time. I couldn't have asked for a better car buying experience.

sstroll5

Feb 20, 2011

Rob was very friendly/helpful and made the whole experience easy start-to-finish. We were in a pinch and needed a mini-van fast and he helped get the job done. Strongly recommend. Had considered a Honda Dealership nearby, but they were very rude and un-professional. Great job Cain and we look forward to doing business with you guys again!

strat_music

Feb 19, 2011

Came in hoping to buy a new car and was received with outstanding negotiation on Rob Wallin's part. We left with a new car, great price, and the satisfaction of knowing that we can return in the future and can purchase from an honest salesman and reputable dealership.

lvanscoy

Feb 19, 2011

Jim was very helpful, kind, friendly and professional when we were buying our camry. The dealership as a whole is outstanding for their customer service! We've had the car serviced for an oil change and the Service Department was friendly, fast and efficient! Hats off to Cain Toyota for a job well done!

jlgergely

Jan 21, 2011

Rob Wallin deserves an outstanding review because he made a great sale by literally driving a vehicle to my house for my wife and I to look at. We have worked with Rob before and he is very friendly and answered every question we could have had. If I have an opportunity to purchase another car in the future, Rob would be the first one I would call and I would certainly refer him to friends of mine that might be looking for a new or used car.

nrobersn57

Jan 13, 2011

Looking for a used car to replace the Nissan Sentra I totaled earlier in the week. Still nervous and uptight after my wreck. Met by very friendly Ron Wallin salesman, who waved and greeted us upon arrival on the lot. No pressure just answered questions honestly and let me take my time. Had financing in no time, Ron explained car features, seemed relaxed, not hurried, and friendly throughout process. I drove off the lot in approx. three hours with a beautiful car and a big smile on my face. I feel confident in my decision in no small part due to Ron. I would recommend Cain and Ron to any and everyone. THANK YOU. I'll be back in a few years to buy again and so will everyone I know looking for a great car and a no pressure situation. Got my dream car for a great price.Nanette E. Roberson

mdronebarger

Jan 7, 2011

I couldn't have asked for a better experience! Would highly recommend them! Dave was awesome, so helpful and professional!I went into the dealership with the intent of "just looking", I was so impressed with the service I received, the knowledge of the vehicles available and professionalism of the salesman that I left with a new car. I couldn't have possibly had a better experience anywhere else!

kayk109

Jan 6, 2011

Art spent as much time as we needed to explain the features of our new car. He was very busy the day we picked up the car but did not rush us out the door. He was very knowledgeable, experienced, and friendly. The other sales people seemed friendly and not pushy.

SusanPacker

Jan 6, 2011

My husband and I have dealt with Cain BMW in the past and were very pleased with the personal service we have received in the past and now with our present recent experience with their Toyota dealership. The folks there were friendly, low-pressure, and informative when we came in to purchase our newest car. The RAV4 I just purchased compares very favorably with the X3 BMW I have been driving for the past 6 years---surprisingly and happily! It's a fine car.

kybec29

Jan 4, 2011

I found the car I wanted through autotrader.com. The car was as nice as they showed it to be. When I made a deal for the car and there was a slight problem with the car they made sure to fix the problem for me. Great service, better car. I would definately consider going here again.

rmoecia

Jan 1, 2011

I have now purchased or leased four new cars consecutively from Cain Toyota. I have been returning for several reasons but the most important are treatment, service, product and price. I have always been able to negotiate with the salesman in a professional manner without a hard-nosed manager coming out trying to give me a take it or leave it approach. I had all but purchased a Sorento from a competitor yesterday but the business manager was very unprofessional in his approach. I felt if he behaved like that trying to sell me a car, how would he behave if we encountered a problem after buying the car. Our saleman this time with Cain was "Tony". He was great to work with. He was friendly and low key; which is how we prefer when car shopping. I have taken my cars back to Cain for service covered under warranty. They have always provided me with a loaner when necessary and done quality work. Of course, the number one reason that I keep buying Toyota cars is I feel they have a quality product. Finally, we have always been able to negotiate what I felt was a reasonable price. I'll continue to give Cain my business or at least give them the edge for the reasons indicated above.

rocco812

Dec 31, 2010

Cain is great! I wasn't even really expecting to drive home with a new vehicle in the same day but the guys were great. They gave me what my trade was worth, put me in a vehicle I wanted, and keeped me well under my monthly payment amount. I will be back for sure. Great job guys.

JFoz

Dec 30, 2010

Though the deal we made was absolutely great, because of the bickering back and forth on my trade-in, I was left with a manual-less vehicle on a quarter tank of gas.I would defintely return or recommend Cain Toyota tto friends/and or family!Jeff Fostyk

ToyotaFamily

Sep 8, 2007

In May 2007, my wife purchased a 2007 Rav4. John Romell was our salesman and I have to say he is the best car salesman with whom we've ever dealt. My wife made an offer on the vehicle, far below what we expected them to agree on, and they didn't. But their counter offer was quite reasonable and acceptable. We were both very impressed with John in all aspects.In August we went back and we asked for John. He immediately remembered us and I said, "Here's what I want for my trade in. If you can give me that, I'll buy a new car." He got me what I wanted. He then mentioned the rebate on the new car and said he'd get some off the sticker for me. He did. So I bought a 2008 Corolla. Once more we were quite pleased with John in all aspects.Since my wife made her pruchase, she has been back in for an oil change. A simple thing to be sure, but she was quite pleased with the service.We definitely will purchase again From Cain Toyota, and hopefully when that time comes, John will still be there. In the meantime, we will be having our vehicles serviced there.We both highly recommend Cain Toyota and John Romell.