Used Cars for Sale at Capitol Motors in Fredericksburg, VA

LockeLamora

Mar 3, 2016

I spoke with them on the phone inquiring about the car I was interested in buying. On the phone, I spoke with a sales person named John and we came up with an agreement of having a set price for the vehicle and trade in. I asked them specifically if they will honor it because as I don't want to drive 1 1/2 hour over there for nothing. They said they will honor those and I should come take a look. On my way there, I double checked if the car is ready for show. They said yes, it's waiting for you.. When I got there, I waited 30 minutes for them to tell me that the car was in a shop, and that they will not honor what they told me on the phone. I asked them why, they said they are working on the interior, and that the car is non negotiable. I spoke with Michael, theire general manager, and told me to check out the rest of their inventory and come back tomorrow. I declined and told Michael I will wait and honor the deal. He said, they will deliver it closer to where I live because they have a branch in Manassass and honor half of the deal which is $1000 off. So I went home... The next day, I called in the afternoon and they said it was on the way to Manassass. So I got off work again earlier and went on my way to the shop. On the way there, I called the number they gave me and the shop they were supposed to be associated with. It was named Manassass Auto Outlet. It was a scam, they have never heard of this dealership. I called Michael back and the staff picked the phone up and asked who is calling, I said it is me and they RUDELY and Aggressively cursed me out, and said to take my S*** somewhere else. That is very bad business.. to lie on EVERYTHING. I don't know what to do except to report this. They didn't do anything illegal I agree, but these kinds of businesses should be avoided in my opinion. Here is they're Business name and phone number: Capitolmotorsva.com 5403767056 General Manager - Michael