Used Cars for Sale at Cardinale Way Mazda in Mesa, AZ

Jonnazda

Oct 14, 2016

Eric Little was friendly, efficient and very low pressure. Most importantly, he (and the dealership) made the car buying process easy. Great price on a lightly used, CPO Mazda 6. Highly recommend.

mazdamiguel

Oct 13, 2016

As usual, excellent service, customer service, professionalism, and price.Great job Nick, you are awesome!!Keep doing what you're doing. We'll come back for more services and more new cars.Miguel Alonso

Snakeyes300

Oct 12, 2016

This company's really great and friendlyi enjoy talking to the employees and am looking forward to enjoying my brand new Mazda!! They helped me with a lot of complicated things I had through my credit overall great experience.

Isabel Moreno

Oct 8, 2016

Honestly, I just wanted to do some car browsing (on they day I bought my car) cause I wanted to trade in my car for a new one. I didn't think I would actually end up buying one the same day. Darlene came up to me with a smile and asked how she could help. She showed me a couple of models and what amazed me about her, was all the details she knew. She was really convincing but in such a genuine way. I didn't even know what Mazda was all about but I was super impressed after what she taught me. Darlene made everything such a breeze, I didn't feel stressed at all. And Chris was amazing as well! Super friendly and there was no hassle with the paperwork. And one other thing I loved was that every single employee would look at you with a smile and made you feel welcomed. It felt too good to be true but it was an awesome experience! I would definitely recommend family and friends.

Paula Keefer

Oct 2, 2016

Chad was very helpful on the phone when we first inquired about the car. Once we arrived, we drove it and he answered all our questions. He helped us get through the car-buying process fairly easily. We are very happy with the car.

Don and Lorraine Kilner

Oct 2, 2016

The whole car purchase experience at Cardinale Way Mazda was enjoyable with no pressure at any time. Our sales person Eric Little was fantastic to deal with. He took the time to explain everything about the various options available on the various models. I would recommend him to any of our friends looking to purchase or lease a new vehicle in the future. This is our first Mazda vehicle and based on our experience at Cardinale Way Mazda we will definitely return when it's time to change vehicles.Don and Lorraine Kilner

shirlwebgirl

Oct 2, 2016

Everyone was professional, friendly & low-pressure. This was a wonderful experience. Eric worked hard when he was with us and was patient and took his time, like he had all of it in the world. We especially appreciate him staying late to help tie up our deal. We were happy with the price we paid and felt like we got a great deal! Joseph was patient with us when he had a little hitch in understanding that there was only one key available for the car, and he took care of us as best he could. Overall we are VERY satisfied and cannot wait to get out and drive our new car!We have bought cars at a dealership a couple of times in our past and this was by far the best experience we've ever had. Thanks, Cardinale Way, for getting it right! And special thanks to Eric and his extreme passion for what he does!

Ron

Sep 27, 2016

Purchase our 2nd vehicle work with Brian MacFadden , sales our 2nd timeEnjoy working with him he is very knowledgeable, friendly and made the buying experience painless

stacey48

Sep 26, 2016

When we arrived on the lot and were walking around, Will introduced himself. I cannot recommend him enough. He was easy to talk to, really listened to what we wanted and there was no high pressure sales tactics. Will went above and beyond helping us get everything we wanted and needed in the Mazda 3 we purchased. I would definitely recommend Cardinale Way Mazda and Will to anyone considering buying a new/used vehicle.

ronaldhoon

Sep 22, 2016

If you get Brian by chance like I did, you will not be disappointed. He is knowledgeable, kind and very helpful! He got me the best deal he could and for that I am so grateful! Excited for my new CX-9!!!

Yolanda

Sep 21, 2016

Didn't get a chance to go see the car I wanted to test drive, it was pulled after 2 days on cars.com and sent to wholesale. Zach was very nice on the floor, but they could have waited to send the car so I could test drive.

Jim F

Sep 17, 2016

The best thing I can say about my car buying experience is that I'll definately be buying my next car from Eric Little and Thomas Michael

krysnw

Sep 16, 2016

This was my first time buying a new car and Matt Shelton was extremely helpful and accommodating - he truly made my car buying experience amazing! Overall, the staff are very friendly and knowledgeable.

Dolerama

Sep 16, 2016

I did not feel pressured at all by Eric Little or Thomas Michael. They took the time to explain all of my options, were patient and knowledgeable. I would definitely recommend coming here as you do not feel like they are just out to make money without regard to what is best for the customer. Great experience.

Liz

Sep 13, 2016

Eric is an easy going, sweetheart of a guy, and he's flat out excellent at his job. Eric gave my husband and I a thorough rundown of standard features and available options on each model of the car we came to look at - he definitely knows his products. He listened carefully to understand what criteria were important to us and patiently helped us figure out exactly what we wanted. When we did make a decision (that we were not at all rushed or pushed to make) the sales process went seamlessly. Even after it was a done deal, Eric was showing us around the dealership so we would know where to go for any future needs with Cardinale Mazda, and he continued to teach us everything we would need to know about our new car. 5 star rating for Cardinale Mazda because of Eric Little and the whole friendly Cardinale gang - you can feel the camaraderie. And lastly, I love my new Mazda CX5!!!

MX-5 Owner

Sep 12, 2016

Great experience, specifically wanted to point out the outstanding salesmanship of Eric Little, he was a great salesperson, really helped me to make an informed and good decision. He took the time to answer any questions and was very honest and friendly... fun to talk to too and most importantly WAS NOT pushy at all. I really hate when the salesperson is overly pushy trying to force you to make rash decisions which Eric never was. If you ever are in need of a car and are heading over to Cardinale Way Mazda, I highly recommend asking for Eric Little.

Krystal

Sep 9, 2016

Thanks for the down to earth, easy to work with style. I enjoyed working with both Will and Eric and found a great used car

aclark

Sep 5, 2016

My son purchased a Mazda 3 from Matt Shelton at Cardinale Way a couple weeks ago. We had searched out several dealerships, but felt comfortable with Matt and his easy going approach. After shopping around, we ultimately decided to purchase through Matt at Cardinale Way because of the great reviews we had read online, as well as the fact that he was so easy to work with. We felt like instead of trying to pressure us into a sale, Matt took the time to understand our needs, and then educate us on why a Mazda would be a good fit for what we were looking for.I would definitely refer family and friends to Matt at Cardinale Way, knowing that they are in good hands!

Pickrels

Sep 2, 2016

We absolutely love Cardinale Way Mazda. Brian McFadden is the very best. He is honest and very helpful and he will find you the perfect car. We wouldn't consider going anywhere else. Brian makes the whole buying a car a good experience.

Matthew Gingerella

Aug 31, 2016

Brett A. did great helping me find the perfect car and management really helped to find the right deal to go with. Highly recommend this dealership.

Thomasino Bambino

Aug 27, 2016

I've purchased 5 cars from Cardinale Wsy Mazda since 2011 not only because they're great card but because of the Cardinale Sales and Service team. My most recent purchase, a 2016 CX5, was purchased through salesman Brian McFadden who didn't hesitate to research and email me info on the vehicle and the lowest price possible. He was not pushy or intimidating and he worked for me! As usual, with all other cars I've ourchased through Cardinale Way, there was zero pressure on me to buy. Sales Manager Fonnie assisted in this deal once he learned I was buying yet another vehicle from Csrfinsle Way. Fonnie had assisted on previous deals and, though I think my desks would've been great, I think Donnie did what he could to further sweeten the deals! After the sales I am treated as well as I could ever ask for by Service Associate Nick Santarsiero. Nick is the man - always cheerful, always goes above the call of duty, and always treats me and others customers with utmost courtesy and professionalism! I think the other Service Reps are also well qualified but Nick, to me, is the man and I appreciate him so much!! I've never had better car buying experiences or service than I've had for 5 cars now at Cardinale Way Mazda!

DevenRae

Aug 26, 2016

We've never had a bad experience with cardinaleway Mazda or Brian. They always try to accomedate your needs and work the best deal possible. This is our 4th car from them and we will never go anywhere else!

Dianne123

Aug 23, 2016

Very excellent experience and service. Darlene was great to work with. The other staff we met talked with was excellent. They gave us a great lease and answered all our concerns.

Pam Slont

Aug 21, 2016

Corrie Wright did an amazing job of getting me the car of my dreams at a price we could afford. She went out of her way to explain all of the many features on the car and how they worked. She was extremely helpful with us and there was no pressure to make a decision. She gave us all the information and facts we needed to select our wonderful new CX5. Corrie was extremely personable and helped our research and decision making process very easy. This will be the dealership we choose for our next car.

Lisatruelove

Aug 21, 2016

Eric Little and Thomas Michael provided the absolute best customer service. They are knowledgeable and understanding. I won't go anywhere else...this is our 4th car with Cardinale.

wgchadwick

Aug 20, 2016

The whole process was easy and no pressure whatsoever. Zach Artman our long time family friend was amazing as always. This place is the true epitome of customer service. ALWAYS come here! Definitely will be sending more friends his way. You will not walk away disappointed!

Carlover25

Aug 19, 2016

Just bought a new Mazda 6 touring car. Wonderful experience. Very friendly and helpful staff. I would recommend this dealership to anyone interested in buying a Mazda car.

Rebecca

Aug 18, 2016

This was our second purchase with Cardinale Way Mazda. Matt Shelton was one of the best salesmen that we have dealt with. He was very helpful, patient, and understanding with us to ensure we were completely satisfied with our purchase. He never made us feel pressured, and took the time we needed to answer all of our questions. We would without hesitation return to purchase a car from him and Cardinale Way, and will definitely refer people to him.

Strikesn Hill

Aug 17, 2016

Brett Ashaver and Joey Graves were professional, courteous, and very laid back. They did not rush me, did not make me feel uncomfortable and really worked with me in regards to payments, rate and price. I would highly recommend Cardinole Mesa for your new or used vehicles.

jan

Aug 16, 2016

aug. 13, 2016my second trip to mazda in less than 3 weeks. I took another friend in to cardinal mazda to get hera nice dependable and affordable car. this was a big accomplishment, because I don't believe anyone else would have tried as hard as joey graves, derreck dobben and steven dobben to get .myfriend qualified . best of all we were having a good time through the whole process.

J&K in Santan Valley

Aug 15, 2016

I appreciate how this dealership does business, they are straight forward with the real terms and have an approval before you leave the dealership. This is not the type of dealership that dangles an amazing deal and calls you back to the dealership a few days later to demand more money, down higher payments or both, We appreciated everyone we dealt with Frank, Joey, CJ, and our finance person Steven all were very professional.

jan

Aug 14, 2016

this was my first time ever at this dealership. I took a friend to help her get a car. her score was less than desirable. after approximately 4 hrs of real hard work of the salesman, embarrassed I forgothis name) he was going to pilot school, and joey graves they managed to get my friend in a beautifulcar. they made us feel very comfortable the whole time we were there. it was actually fun.

Iyerepat

Aug 13, 2016

These guys did everything they could to bring me an enjoyable experience while providing great customer service. I will 110% recommend them to potential car buyers! 2 thumbs up!

Michael Ruta

Aug 13, 2016

Brian was a great salesmen and he helped us to get the best car we wanted for a reasonable price. I would recommend and will probably buy again.

Riland02

Aug 13, 2016

Brett Ashauer and Chris Johnson's knowledge and helpfulness made our purchase at Cardinale Mazda one of our best car buying experiences ever! Definitely recommend Cardinale Mazda!

Bmarie

Aug 6, 2016

Terrific sales staff. Brett A. and CJ were knowledgeable and helpful. They made purchasing a new car a great experience. We liked it so much we bought two!

sassie1oh1

Aug 6, 2016

The sales staff and other staff with in the dealership were very pleasant. They answered all my questions, and explained everything about my new car/lease perfectly!

AshKiaRioClevel

Aug 3, 2016

Dave, Donny, Steve and Gabe from beginning to end did everything in their power to get me what I needed, everything. Dave put up with my entire family on a conference call, and many questionsand while still kepping a smile on his face, and made sure I left with one as well.

Jimbo

Aug 1, 2016

We were in the market for a larger van, due to our Special Needs daughter needs, and asked our salesman Matt Shelton to keep an eye out for us. He called stating he had received one. We went in to see it and wanted to buy it. Unable to drive back in to finalize things, Matt took our info. over the phone and fax that day. The next day the GM Donny Mortier mentioned to Matt to deliver the van and paperwork to us at home so we would not have child care issues. Matt showed up as scheduled and we finalized the deal. that was the best car buying experience we have had to date!

jammer

Jul 31, 2016

Had the best experience with service and mechanics at this dealership. Steve, the service writer, and Clint, the mechanic have helped me greatly with all the issues I have had with my car. They have gone above and beyond service expectations. Also, thank you Amy and Chris for their big help with ordering and getting parts that were needed. I would highly recommend Cardinale Way Mazda for their excellent service and knowledgeable staff. WOOHOO!! Go Cardinale Way Mazda!! You're the Best!!

Yen Yen Ng

Jul 30, 2016

This is the best experience at a car dealership I ever had. Brian McFadden was very thorough showing me how to use my car features , set up my lease and made everything smooth and enjoyable for me. Chris Mankin was very friendly , helpful and explained the paperwork clearly to me. I'd an awesome experience and will return to see Brian again when my lease ends.

Mazda3

Jul 29, 2016

We purchased a used 2013 Mazda3 Hatchback for our son. Zach was pleasant to work with. We left to continue comparing vehicles and came back to purchase this vehicle as we liked the way the Mazda 3 drove and the sporty look of the car. Marcel was also pleasant to work with. Marcel assisted us with the initial paperwork process as Zach was assisting customers.

jporzio

Jul 26, 2016

Brian was exceptional!Very knowledgable about the vehicles and and knows all the programs to get you the best deal. My wife was coming in for an oil change on my 2015 Miata and I called Brian and asked him to show my wife the CX5. We found out later it was Brian's day off, but he came in for my wife.We bought the CX5 which replaced a Lexus RX350 and also traded in my 2015 Miata for the new 2016. Sent the wife in for an oil change and bought to new Mazdas. Love both vehicles. Next time I am going in for the oil change.

Cassandra Jones

Jul 25, 2016

This was the 3rd vehicle I purchased from Cardinale. I purchased a 2016 Mazda CX5. Zach Artman was awesome in helping pick out the car for me. And the manager Chris Johnson was awesome in helping us pick out the perfect financing option for our needs. I will be back again and again.

Smiles64AZ

Jul 24, 2016

Salesman Brian McFadden was exceptional. My son found a car that I wanted and he was told that Brian was the man to talk with. Very pleased with his customer service. Then we spoke with Steven Dobben for the final papers, we was pleasant and also an exceptional employee. It is nice to work with people that love their work and their employer! I would definitely return in the future.

alexm105

Jul 22, 2016

Brett Ashauer has excellent customer service skills. We talked cars, specs, and no bs whatsoever. Nick in service is the reason ive been coming here for six years! He's like family now and I won't let anybody else touch my car. Great people!

Bmpickrel

Jul 22, 2016

Brian McFadden did an excellent job. He helped me find a car that I like for 2 weeks and he was very patient. Really cares and listens to what I would say and wanted. Always was helpful and happy. Helped me with everything!!

julie7

Jul 21, 2016

Brian was extremely knowledgeable and easy to work with. I didn't feel like he was just trying to sell me a car, but really wanted me to be happy with my decision. I would definitely go back to him again.

Perry Hogan

Jul 19, 2016

From the first test drive, through the second test drive and the purchase everyone was easy to work with. No pressure to purchase the vehicle made the experience stress free,

Bob Dreher

Jul 17, 2016

Purchased a new CX-5 from Eric Little. Very knowledgeable, no pressure, great to work with. Telling my friends to go see him for their next vehicle.

LaVerne Amick

Jul 15, 2016

We have bought 4 cars from this dealership and our sales person is Brian McFadden. He will work with you to get the best possible deal within your means. He treats you like family and is honest about what he can offer. It makes buying a car so much nicer! Nick Santarsiero our service rep has been amazing as well!

Sonny6

Jul 13, 2016

I purchased a new 2006 Mazda Tribute at Cardinale Way but stopped going there for service when they started recommending unnecessary services not recommend by Mazda. If you declined those services the service advisors become sarcastic. I returned to buy a 2014 CX-5 after the Sales Manager assured me they had new service advisors. Unfortunately, after declining new rear brake pads because of a previous appointment, Nick was also sarcastic and did not provide me with a Full Service Report. I had to check the condition of my front pads myself. Cardinale Way Service is only nice if you accept and pay for all of their recommendations, whether you need them or not. Also, I received no response from the service manager about my concerns.

Andrew

Jul 7, 2016

Buying my new Mazda 3 at Cardinale Way Mazda was easily the best car buying experience I have had to date. Eric Little was by far the best salesman/individual I have ever dealt with when buying a car. He was the most knowledgeable and Honest person I have dealt with. Thomas Michael also really played a big part in helping the deal go through to fit my needs.

Purplenights

Jul 3, 2016

I can't begin to describe how helpful these guuys were in helping me get my new car. My initial contacts were with Dylan Spaid, Internet Sales, who eagerly answered my questions and presented information about the type of car I was interested in. After going back and forth a few times with questions, answers and suggestions, Dylan had me come in and look at their offerings. I explained exactly what I needed, and the things in the vehicle I didn't need. He hit the car right on the make, down to the color! Between Dylan and the Sales Manager, they worked to get me a good price on my trade-in, and got me the financing that I needed and could afford to make this deal happen. The team worked tirelessly, and kept me informed the whole time of what was happening with Finance and answered questions abot that process along the way. The entire team made me feel comfortable, and were very respectful and personable, never pushy or demanding. Everyone from the front door personnel all the way to the Finance Manager were just exceptional in doing all they could in making me feel like a valued customer. After getting the deal done, they reminded me that if I had any questions at any time, just to call or stop by. Indeed, I have had a couple questions since, and they respond promptly and give me the answers I need. I highly, highly recommend this dealership, and have already told friends and co-workers about what a wonderful place it is to do business. Buying a car can be a highly stressful event, but this place takes all the stress out of the process. I felt like I was in good hands all the way. I hope CWM continues to keep up the good work they are doing, and they will stay on top!!

Brent

Jul 2, 2016

I had such an amazing experience buying my new Mazda from these guys. Service and friendliness are over-the-top, with an obvious respect for the customer, their staff and company culture. They were not pushy or demanding -- completely respectful, with a mind and focus towards the customer experience. I was completely in awe at their willingness to do the right thing by the customer, and not just solely looking out for themselves.As far as I'm concerned, these guys just earned themselves a life-long customer. Other dealerships should look to this company as the gold standard for how to run a dealership business. They're really fantastic!

mazdamiguel

Jun 30, 2016

I went to Cardinale Way Mazda for my wife's 70,000 mile service. As usual, fantastic job performed by Nick Santarsiero and the Cardinale Way Mazda. Same great attitude, customer service and friendliness. I've been coming to Mazda for over 5 years now. Great service!

Craig R

Jun 22, 2016

I went to the dealership to purchase a used Mazda CX-5. I was greeted and initially helped by Dylan Spaid who showed me around the dealership and brought-up the car. Dylan took the time to wash the car to make it look even better, something I hadn't seen before. Dylan is the Internet Sales Manager, but he needed to help in other areas, so he had Brett help after. Brett was easy-going and did not pressure me at all during the process. I was not able to buy the used car, but, he thought being able to lease a new Mazda CX-5 would work better. I hadn't leased a car before, but he was very knowledgeable, and again, did not pressure me at all. Brett then got some help from Thomas Michael, a Sales Manager, who was even more knowledgeable and helpful. He was able to help me the rest of the way to lease a, brand-new, Mazda CX-5. Throughout the entire process, nobody pressured me, and everyone provided me with great information in a relaxing environment. I had a tremendous experience at Cardinale Mazda. Thank you.

Ambers car

Jun 15, 2016

I bought a used car today and Joshua was very polite and accommodating... He help sync my phone to the Bluetooth and had some great advice on using the back up camera.. I highly recommend asking for Joshua for an enjoyable experience !

sasnks

Jun 14, 2016

This place is a complete joke. Here is my story before I decided that I would spend $20K+ elsewhere: I spoke with Scott S about a car at 3:40 and asked some questions about the car that he was going to find out the answers to and let me know. 2.5 hours later I called back and finally (after 4 calls, 2 disconnects, and two voice mails) I was able to speak with him. He gave me the info I wanted and I made an offer on the car. He said he would take it to his manager and let me know. 2.5 hour later (again) I called back to find out what the response was. After a 10 minute hold before I could speak to a human, I was told he was busy with a customer and he would call me later. I asked to speak to a sales manager and had to leave a voice mail. I called back for the 2nd time and was disconnected while waiting on hold for a human. I sit here on hold (3rd time) for now over 10 minutes I wonder why I want to give this company my money. Finally an answer, nope, direct to voice mail of a sales manager... This is ridiculous! I suggest looking elsewhere, but what do I know??? I still don't know if I have bought a car or not! UPDATE: Made and offer on the car and instead of a counter Scott S tells me they are adding $1500 of mandatory options on the car and did not come off the price one cent. Really? I guess he thinks I am an idiot! I recommend you run from this place!!!

Fraser

Jun 12, 2016

Great time here, no pressure and a pleasure to work with. Donny and Frank made a great team, they made sure we were comfortable with our choice by offering different models to test drive, and ensured that we didn't waste money on a model because of some of the features it had. It was important to THEM that we drove away in the car right for us! The most pleasant, painless car-buying experience EVER!

Gerry Kubek

Jun 7, 2016

We went back to Cardinale Way Mazda after our first Mazda was lost to an accident. We decided to come back because we felt the vehicle did exactly what it was supposed to do in an accident - kept the driver and passengers safe. We asked for our original salesman (Eric Little) and were quickly met on the lot. They pulled up our old records, and gave us the exact same deal as the last one - we were in and out of there in under two hours! Everyone we worked with from Eric to the Sales Manager to the Finance people were very friendly and easy to work with. We'll be back for sure! Thanks for the great experience, CWM!

bkune

Jun 4, 2016

Consistently good experiences with both Sales and Service. Friendly, competent people who go the extra mile to earn customer loyalty. I'll be back when it's time for the next car.

Denaelise

Jun 3, 2016

Chris was exceptional...extremely personable and goes above and beyond to ensure your experience at Mazda is worth every penny. I highly recommend him to take care of the final details of your sale!

Fd3srew

May 25, 2016

Just purchased my 3rd car through cardinale way Mazda and will continue coming back. Everyone is friendly. I never feel pressured and they are all very knowledgeable. Brian McFadden did what I thought was impossible and is sending me home in a new Mazda mx5 and I couldn't be happier.

Mary Ann

May 21, 2016

Darlene Ledbetter and Eric Little took very good care of us. They were very knowledgeable, helpful and friendly. Very good experience. I love my new car.

kaybuch

May 19, 2016

Everyone that I dealt with was polite and very professional (Darlene, Sean & Thomas). I was looking at two different models and was not pressured to buy the higher priced car. They wanted me to be happy with my purchase. This is the second car that I have brought from Cardinale Way and would buy from them again.

Stevi Reed

May 16, 2016

Bob Lechniak was my sales person and 100% awesome and Duane Anderson was my finance person and equally awesome! There was no pushing no pressure just excellent customer service. I have bought many cars and have always been stuck at the dealership for six to eight hours with them trying to get me to purchase something I don't or adding things to my contract that also don't want. I was initially terrified to go car shopping again, but the moment I walked in I was put at ease and felt very comfortable. I loved the car I purchased and have spent practically the whole showing and telling people about my car and the wonderful experience I had. I'm still kind of in disbelief that it went so well, but utterly happy that it did. I would and will recommend Cardinale Way Mazda to everyone I know or anyone that asks. Thanks to Bob and Duane.

townzen3

May 15, 2016

Corrie is amazing!!! Not only did she just showed us cars, she took the time to find out what we liked, needed and took that extra step to show us the in's and outs of the car, she cared. Everyone we came in contact with at CardinaleWay made this an awesome experience, my husband and I will not go anywhere else. Thank you Corrie and Everyone who helped us at CardinaleWay.

Carrillolisa

May 15, 2016

I had a great time here at CARDINALEWAY mazda. They got me into a brand new car with a great payment. I'd recommend them to anyone !

S&J

May 10, 2016

My family and I keep coming back to this dealership. I purchased a Mazda from this dealership in 2008. It was time for a new car so I went back not really knowing what I wanted. Matt was extremely patient and just wanted me to be happy. I test drove 5 cars and he did not even seem tired! I received a fair price for my trade and a good price on the new car. Sean in finance did not try to sell me anything I didn't need. I left the dealership with a smile on my face so I could not have asked for anything more.

USMC

May 6, 2016

Thank you Cardinale Mazda, It was an absolute joy working with youCorrie Wright the young lady who helpedus.Best buying experience ever.The Meltons.

mazdamiguel

May 5, 2016

I took my Mazda 2012 for its 55,000 mile service. Again, Nick Santarsiero was sensational, caring, friendly and recommended everything that needed to be done. I got a great price and a fantastic service, as usual!Thanks Nick! Thanks Cardinale Way Mazda!SincerelyMiguel Alonso

Scott

May 4, 2016

This is our second Mazda from this dealership. First for my daughter and then for my wife. It is my second time dealing with Donny. He just makes the experience quick, easy and painless. I got a great deal on both vehicles. Darlene was also very helpful on information about the car. She was a pleasure to deal with. Eric was also very helpful on finishing out the deal, helping us with setting the car up and going over all the technical stuff. No matter who you work with, everybody there is very helpful. We definitely recommend them to everyone!

loribaur

May 2, 2016

I have never had a car sales person like Corrie Wright. You are so blessed to have her as an employee. She is so kind and thoughtful and made this the most pleasant experience in getting our new leased Mazda. She's a keeper!!!!

CX5owner

Apr 25, 2016

Matt Shelton was great to work with - very easy-going. I'd recommend him to others. We've purchased 2 cars from Cardinale Way Mazda. Great staff!

Suzanne Leyhue

Apr 25, 2016

Best dealership ever. We've bought 3 cars from here and it's always a stress free. Wonderful staff. We are always in and out in a about an hour. Our credit is not the greatest but we alwAys get great interest rates! Other people try to make money off you and mazda genuinely wants to help you. I love mazda :-D

Gloaz82

Apr 24, 2016

These guys are amazing! They literally worked a miracle for us. After being turned down by several others, they made it happen, and now I'm driving a brand new little beauty! Thank you Matt Shelton & Chris Johnson for all your work.

Erin C.

Apr 23, 2016

Darlene was very patient and helpful in my decision making. And that is a tough task! I came by a few times, asked questions via email and text, and she allowed me to take my time and change my mind, a few times. All the while, she listened to my needs and gave several options and updates until I was ready. She is extremely knowledgeable and passionate about the brand name, not just a sale. Thomas was also patient, helped understand financial options, and was easy to work with and communicate concerns. In finance department, there was some concern and miscommunication. When we needed support, Thomas and Darlene were there to help and keep the sale running smoothly. It was a very easy sale experience. I had been looking at different makes of cars but I bought from this location because of Darlene! She is amazing. Thank you!

HG

Apr 20, 2016

Matt Shelton and Thomas Michael worked diligently to help me get into the car I liked at the price I needed. They polite, courteous and mindful of my situation throughout the entire car buying process!

Julie0921

Apr 17, 2016

I came in looking for a Mazda CX-5. I was unsure of trim levels and features that were avaliable (I only stopped in because I liked the look of them). Darlene Ledbetter greeted us upon arriving. She was beyond knowledgable of the vehicle and what they had to offer. Darlene made me feel comfortable throughout the whole process. She is very personable and I highly recommend her. Also, I would like to give a special thank you to Donny Mortier!

Stephen M.

Apr 15, 2016

We initially setup the appointment to go by and shop for a vehicle in January. But due to various reasons had to keep rescheduling. Brett was INCREDIBLY patient with us. Never once did we feel like less than the most valued customer. The building was clean and all the staff smiled and greeted us. "Mama" Senatore took care of all our paperwork, walking us through each step to help us better understand. I highly recommend asking for these two if you visit! -Stephen M.

Casdeth

Apr 15, 2016

Not only was everyone super helpful and professional, they were all very nice too. Mama Senatore in particular was just so caring and kind that I felt like family while I was there. They went the extra mile to help us get the car of our dreams at a monthly rate we hadn't even imagined having.

MikeB

Apr 14, 2016

Matt Shelton was very knowledgeable and did an awesome job helping us buy our Mazda CX5, he was able to get us financing for the vehicle and made the whole purchase simple and easy. A great experience overall. He even got us popcorn and water while we waited, he definitely knew his stuff when helping my girlfriend with setting up Bluetooth and explaining all the features of the vehicle. Steve Ross was also very helpful with the paperwork and made us feel more comfortable with the whole process. We will definitely come back in the future when we buy our next vehicle. Overall everyone on the Cardinal Way Mazda team were very friendly and it was a pleasant experience, thank you.

shaebowles2477

Apr 14, 2016

Trading my Mazda3 in for a new used car. Audi A6 she's magnificent. 2015. Drives awesome and saving a ton. I highly recommend buying from these guys. Always fair and go above and beyond to get you the best deal.

mazdamiguel

Apr 14, 2016

Today I took my wife's Mazda for its 65,000 mile service. As usual, great service and customer service. Nick Santarsiero was the usual hero in all the sense of the word.Thanks Nick and Cardinale Way Mazda. You were awesome!

Jthetsy

Apr 14, 2016

No pressure sales, great staff! Wasn't going to purchase a car that day but prices and selection were too good to pass up! Highly recommend this dealership.

ggaleano939

Apr 14, 2016

Matt Shelton was very helpful and informative. I felt that he was truly doing his best to get me the best deal possible & that worked with my financial situation. His customer service and communication skills were great, very professional. I am very happy with my experience, I will definitely go back for my future car shopping; as well as pass on the recommendation.

23Skidoo

Apr 11, 2016

My daughter and I recently purchased a 2016 Mazda 3 at Cardinale Way in Mesa. Both Corrie Wright and Brian McFadden were awesome. Very stress free environment; total transparency. Completely different experience than I have ever had before with purchasing a car. Corrie was amazing. Very knowledgeable, friendly and passionate about Mazda as a product. By the end of the experience I felt like I had gained a friend. Thank you again both Corrie and Brian for such an awesome experience. I have already started bragging on you both and will not hesitate to send anyone I now interested in a Mazda your way!

Vance

Apr 9, 2016

Got a Mazda 3 from Matt Shelton and Brian McFadden. This is not my first car I bought from them and each time they were fantastic to work with. Great guys, friendly and no pushy in trying to make deal.

hmc318

Apr 8, 2016

I had no intention of buying a car that day; I was in for servicing an older vehicle I did not purchase from them. I was curious to see if I was able to get into something new & they informed that yes I was and it was completely up to me to move forward or not. Corrie was a wonderful help & it's empowering to see a woman in this type of position who can offer nurturing & compassion.

KynsNewMazdaCX3

Apr 4, 2016

Overall, the experience was great. Matt went above and beyond to make sure I was able to leave in the car I wanted. He found ways around obstacles that effected price points. Beyond all else, I felt comfortable with my decision and sales rep. Thanks Matt, and everyone involved at Cardinale Way Mazda!

Erick Gonzalez PHX

Apr 2, 2016

Just a few weeks before March 3rd 2016 I had been shopping for a used vehicle and had stopped in at CardinaleWay Mazda in Mesa as I considered a gently used Mazda6. Unable to find the color and options I was looking for at that time the salesman I met named Eric Little had promised to search for what I was looking for and would contact me as soon as he as able to locate the exact vehicle. With in a few days Eric had contacted me and advised of a few models that had arrived on their lot and had continued to keep me updated on his search.More than impressed with his professionalism and dedication to his job I returned to CardinaleWay on 3/3/16 as Eric contacted me and advised of the used Mazda is was looking for that arrived on their lot. While waiting for the vehicle's inspection to be completed I requested to take a look at the 2016 Mazda 6 model to kill some time. At this point I'm sure Eric could have passed me off to another salesman to comply with my request or just hand me the keys to one and point me towards the vehicle to check it out myself. Instead he stuck with me for a test drive and took the extra time to show me some of the 2016 Mazda6's model features. With such a calm and patient attitude Eric took the extra time to answer all my questions about the vehicle and at no time did I ever feel pressured or pushed towards the newer model. After having spent a good hour answering all my questions I made the choice to purchase a new 2016 Mazda 6 Sport and was unaware of the even bigger surprise yet to come.After settling on the price of the vehicle, which by the way included some new Mazda incentives, we then discussed the value of my trade in. A 1999 GMC Z71 four wheel drive that had more than 150,000 miles on her. When Eric informed me what they would be giving me for my trade in I was totally amazed and the next surprise came when I was advised of my interest rate!As the proud owner of a new 2016 Mazda Mazda6 Sport I can honestly say that I LOVE THIS CAR! It really is fun to drive, looks great in black, and gets fantastic gas mileage! A few drives to Monterey, CA and back was an eye opener to just how comfortable the car is to drive on long distances and no turbo or V8 was required to keep up with the freeway traffic. The features are easy to access and the basic sound system is more than adequate for nearly any type of music. I am 100% confidant in my purchase and more than satisfied with the level of service provided by Eric Little and the Finance manager at CardinaleWay Mazda of Mesa Arizona!Like many of you considering the purchase of a vehicle I too was dreading the stress and unscrupulous tactics that accompany having to deal with some of the auto dealerships in the valley. If having a great car buying experience, along with buying a great car, is what your hoping for I can't recommend CardinaleWay Mazda of Mesa enough. My entire experience was stress free and at no time did I feel like I was being taken advantage of for not being fully versed in the car buying/financing process. Thank you Mr. Eric Little for making my car buying venture such an easy and ultimately rewarding choice!Erick GonzalezPhoenix, AZ

sbulgrin

Apr 1, 2016

I recently purchased my car from Matt and was amazed at the respectful and friendly attitude that I was met with throughout the entire experience. I had previously shopped at Honda and Toyota and dealt with rude, disrespectful attitude from the sales staff so I was very happy to work with the team at Mazda. At Mazda, I never felt rushed or pressured and this allowed me to find the right car for the right price! They set the bar high for customer service experience at a car dealer! Thanks guys!

Maryann Kaczmarek

Mar 30, 2016

He forgot we had an appointment. He was more interested in his cell phone than taking time with the product. I felt like it was hurry up buy a vehicle and leave. He didn't even offer water or coffee. He was showing me the vehicles he wanted to sell. I had to keep referring back to the web site about vehicles and financing that were supposed to be available. Needless to say neither the vehicles nor the financing was available. I felt like the entire experience was a bait and switch tactic. I didn't feel that he was in any way willing to negotiate price or options. I had to fight my way through the entire buying process. I wasn't happy with the encounter.

cx5Man

Mar 26, 2016

Brian Soncrant and the whole team at Cardinale Way Mazda made buying a new car a reasonably pleasant experience. Everybody was friendly. Brian helped us get right to the vehicle we wanted. We got a fair value on our trade in. Overall it was a very positive experience!

Sandra Amiri

Mar 26, 2016

I have bought three cars from Brian Soncrant at Cardinale Way Mazda. He treats his customers like family members. He is knowledgeable and very caring. He explains all the features of the car and makes sure everything is set up correctly and works.. Brian also follows up and stays in touch. Typically, buying a car is a painful process due to negotiation games and lack of knowledge on the part of the sales person who is supposed to be helping you. With Brian the process was a pleasure and a celebration as it should be. Because of our delightful experience, we are recommending Brian to all of our friends and associates. We would also like to recognize Matt, Brian's assistant, who was absolutely superb in the whole process.

Car gal Sue 1852

Mar 25, 2016

I have purchased two new cars and my sales rep. (Brian Soncrant) made me feel like he was taking care of a family member. He has ALWAYS been there for no matter what, and that is rare from other experiences.I have purchased many cars in my life time and I can tell you there have only been two other guys like Brian. The only reason I don't deal with them is because one is in Kansas and the other moved to the east coast.To find a sales person such as Brian a good find and also a benefit to your organization. Hang on to him, he compliments Cardinaley Way.

Judee73

Mar 24, 2016

I have owned several new cars and had a good experience with Cardinale Way Mazda, Zach Vickery and other team members. They went out of their way to make me feel comfortable about buying my new car. I will recommend them to everyone I know. Judee Barcon

Yan

Feb 25, 2016

I supper like the sales representative that assist us (Brian Mcffadden) he is very thorough with explaining everything from gas mileage to safety features etc. I would highly recommend this dealership especially if you go to Brian. He would do everything he can to help you get not just a reliable car but also try his best to save you $ not only with the cost of the vehicle but also with car services that they provide with the vehicle you purchased.

Jo

Feb 24, 2016

Sales agent is super friendly. Sales agent worked with us patiently and offered good deal. I am a returning customer and Brian has treatwd me well as a customer.

2016CX-5

Feb 18, 2016

Cardinale Way Mazda is an awesome dealership. Brett Ashauer was super friendly, answered all of our questions, and went out of his way to make sure we got what we wanted. Chris Mankin took us through financing and paperwork with speed and humor. We got an awesome deal and were in and out in just a few hours. Thank you all so much!

Jeeu

Feb 16, 2016

I just wanted to say that our salesman Eric Little was an amazing salesman! He had extensive knowledge on the cars that he is trying to sell. He did not force us to get a car that we did not want. Eric also helped us get the deal that we want and made it as painless as possible. Thomas Michael also helped by communicating with the GM to get us the deal that we wanted. Overall, we are happy and they are happy. Great dealership!

Nenita0218

Feb 14, 2016

Just purchase a car and i highly recommend you comming in to buy a new car with them. Erick Little is a great salesman that help us a lot to get the best deal and best car for us. Thank you

Miata19

Feb 12, 2016

It was my first time purchasing a car and Nick and Brett of the sales department made it a very easy and exciting experience for me. I was able to get the car I wanted and a deal that I could afford. I was in and out in just a few hours and am extremely satisfied with my experience!

Scherie

Feb 3, 2016

As always, I was greeted with a big hug from Nick. He is just so awesome!! I always enjoy my time with Nick, he keeps me informed on my car, and he is always so sweet and professional. Thank you again Nick for all your help !!

TechnoGeek

Feb 3, 2016

I went to the dealership with the expectation of just doing a test drive. I was greeted by Matt Shelton when I pulled into the drive, and he showed me the CX-9 models that they had in stock, since that was primarily what I was there to check out. He answered all of my questions with regards to the vehicles and the comparison to the CX-5. We went out for a test drive and Matt pointed out some of the special features of the vehicle and explain their general operation, like the Blind Spot Assist. Even after the test drive Matt was very willing to talk numbers, but at no point did I feel like he was trying to pressure me into a sale. The dealership came back with the amount that I expected for my trade, and they were very willing to negotiate on the price of their vehicle. Although I had no intention of buying a vehicle that day, they presented me with a deal that was too good to pass up. So, I walked out of the dealership with a brand new vehicle. The sales manager, Chris Johnson, was very friendly and very willing to talk in person, as opposed to some negotiations that I've been involved with previously where the sales manager stays in their office. The finance manager, Chris Mankin, was also extremely friendly and efficient.

haysuz2000

Jan 30, 2016

Repeat customer. I worked with Brian McFadden two years ago and felt comfortable with his advise again. The test drive was great as Brian explained all the new features of the car. He detailed the charges of the deal so I knew what I was buying. Great experience once again!

rbueno

Jan 25, 2016

The entire staff was friendly, My sales associate was very helpful, knowledgeable and cared about my decision. I know I wasn't taken advantage of.

Hoggle87

Jan 23, 2016

We have been receiving service on our Mazdas for the past three years. Nick is always quick to accommodate us and get us in, even when our appointment time was mixed up and we showed up late. We never feel pressure to take extra service and are always given suggestions on what services are necessary.

happyginac

Jan 22, 2016

From my initial email contact with Nick Klaes to signing on the dotted line, I was pleased and pleasantly surprised with the level of professionalism with which I was treated. This car buying experience was much more enjoyable than I expected; Nick took his time to show me each car's features, give me a good amount of time on test drives, and I was even allowed to take the car from East Mesa to Fountain Hills BEFORE my purchase to have more time in the car and to drop by my mechanic's shop for a little inspection. I was not planning on buying the same day, but I did; that says a lot. I must also mention the Finance Manager, Sean Spiker; he was an absolute pleasure to work with as well. I bought my Mazda 3 2 days ago and Nick has already checked in to see how I like the car. Nicely done Cardinale Way Mazda!

vneumann12

Jan 16, 2016

The team at Cardinale Way Mazda made my experience a positive one. Dave was informative and willing to do whatever was necessary to make sure I got the vehicle I really wanted! Thanks Dave and thanks Cardinale Way Mazda!!

Terrin

Jan 16, 2016

4th Mazda 3rd from this dealership great service professional quick they are knowledgable so organized. See Brian for all your needs. He's great!!! Service department is also excellent

CaliG7

Jan 16, 2016

I have family and friends that work in high end appliance sales and in car sales so I understand how the industry works. You're usually faced with the dishonest sales rep or atleast not told the "fine print". I can assure you that does NOT happen with Nick. From the second we met him we knew we had the right sales person. It really does make or break a sale for a buyer. Never once did I feel deceived and Nick kept communication through absolutely EVERY step of the sale. Constant emails, text, and phone calls. It was much appreciated. Its been 4 months since our purchase and Nick still checks up to make sure we are still happy and not having any issues. I recommend Nick to anyone who mentions getting a new vehicle. Gary has basically been put on speed dial. Haha. Even the silliest things, Gary has always been available and has me "just swing by" to fix my problems. No appts needed. For those wondering about our finance experience...my husband made him a separate review. Didn't need him raining on Nick and Garys parade. ??Overall: Best purchase in a vehicle I've made, best sales experience, reasonable price that worked with our budget, outstanding service assistance.

MSW

Jan 15, 2016

Brian M is awesome! Professional, honest and knowledgeable. From start to finish this dealership is customer focused! Don't hesitate. Stop in a meet with Brian!

Miriam B.

Jan 12, 2016

So let's just start this with saying that I was the front victim of a 3 car pileup. Your insurance company becomes your enemy, out of pocket expense can be incredible, and the anxiety and stress of moving on after they decided to total your car after 3 weeks of letting it sit and suddenly dropping your rental car in 3 days - Just SLIGHTLY stressful! Now let's imagine this is the week of Christmas! Cardinale Way Mazda... was excellent. With everything said, they were efficient and friendly and a girl couldn't have wanted anything else at this moment in my life. Nick Klaes was the sales rep and he dealt with me well, he exceeded expectations and I laughed along the way. I am a happy owner of a Nissan Rogue... my son and I named her "Shelby". I wish I remember the finance guy because he was a pleasure as well. Everyone had great Spirit considering I was there on Christmas Eve and not one person made me feel like they were inconvenienced by me being there last minute on the Holiday like this.Great great great service..

DPM73

Jan 6, 2016

Sales (Matt) and Thomas (Sales mgr) went out of their way to make my lease return quick and painless.Within 30 minutes had quotes for a new Mazda lease, the figures were easy to read and all options were detailed and perfectly explained. Matt went out of his way to have the new vehicle ready for drive off!Highly recommend this dealership for new car buying and service (Nick has been our service adviser for 5 years), never a problem with their operation.

LMTLaura85

Jan 6, 2016

Best car buying experience I've ever had! I had an appointment at 8PM to test drive a car & from the minute we arrived (with 4 kids in tow) we were treated with kindness. Our salesman went above & beyond to keep our children busy & quickly got our financing quotes & sent us to finalize the sale. He even delivered our "old" car to our house this morning! The finance department made the finishing touches quickly & hassle free. Explained everything that we signed with clarity, had a great personality and was thorough & efficient! Loved purchasing my 2010 GMC Acadia from them!

Newguy

Jan 5, 2016

Frank was kind enough to stop by my residence and pick me up, take me to Cardinale Way Mazda, as my old car wasn't operable any more. Dave did an excellent job of sales work for the Mazda 3 car I bought. The entire staff was very well informed and very considerate! I'd highly rate the sales staff of Cardinale Way to anyone looking to purchase a vehicle! Thanks again. Orville Ballard, another satisfied customer! :)

David

Jan 5, 2016

Brian was easy to work with and even came to my house to show my wife how to use her new car. Brian is wonderful to work with

Fijitime

Jan 1, 2016

My new CX-9 is everything I had hoped for and I couldn't be happier!! Brian is very knowledgeable, patient and a pleasure to work with. He did not push a decision and he helped make sure I got the best deal possible with my limited credit. A big thank you to Donny for getting me into this amazing car at a payment I could afford and a big thank you to Joshua for all of his help! You guys were an awesome team to work with!!! I'm so happy to be a part of the Cardinale Way Mazda family!!! Thank you so much!

Cupkey

Dec 31, 2015

We came here, loved the first Car we looked at. Really liked our salesman, johnathan, despite liking the car and J, we went to four other dealers and got the run around and poor salesmanship from all of them. We came back here today and found the car my daughter wanted, we are in the dealing process. First round, cost too high. We shall see how round two goes and whether we can make a deal. Ok, 30 minutes later... Deal done! Very nice finance manager, Thomas, very normal and fair. Next comes the dealer ad on ... Finance. Chris. Was super energetic,fast and efficient. Whole experience was completely positive. Highly recommend.

Jess42

Dec 31, 2015

Eric was my sales person and he was so nice and helpful. Both he and his manager Thomas really listened to what I wanted and found me a car at the price I wanted. I appreciate all their help and ability to compromise with me. I would go back to Eric again!

Bhuber

Dec 31, 2015

Brian made buying a car simple and quick. He was not pushy and have me the nest deal possible. I had an excellent experience. I would buy from him again.

Wayne&Jen Hendrix

Dec 30, 2015

The personalized service we received made us feel like more than just another customer. Brian McFadden was a terrific salesman to work with. We are already recommending him and Cardnaleway to our friends! Brian really went above and beyond in helping us out when finance was busy.

vs2015

Dec 30, 2015

Brian McFadden helped me get my third car and the experience was flawless again!!! He really delivered what he said he would and it was worth it!

Randb

Dec 30, 2015

My husband and I had a great experience buying our new car. It has been many years since we bought a new car so we had a lot of questions that were all answered and allowed us to make an informative decision to purchase our new vehicle.

mazdamiguel

Dec 29, 2015

60,000 mile service for my wife;'s Mazda at Cardinale Way Mazda with my service adviser Nick Santarsiero. As usual, great and friendly service. The Mazda was taken care of with everything it needed and I was very happy.Thanks Nick...again...and again...and again.

Thrilled Cutomers

Dec 28, 2015

From the moment we walked into the dealership, and was greeted by Brian, we felt comfortable with the possible buying process. We were under no pressure to purchase and my wife expressed that to me. Brian was very knowledgeable of both the vehicles capabilities and the stock they had on the lot. We appreciated that Brian listened to what we were looking for and found a vehicle that fit our needs. We want to thank Brian for his professionalism. We will definitely tell our family members not to hesitate to visit Brian if they are looking for a vehicle.

janmarie123

Dec 27, 2015

I received excellent, quick, and friendly service from Nick Santarsiero when I got my car serviced recently. Great place all-around. Thanks!!! We like all of you people. We are glad we chose your dealership!

dbethards

Dec 27, 2015

The reason I have bought 2 cars in less than 2 years, even to my wife's chagrin with the second purchase, is Brian. He is extremely both knowledgeable and amiable. He let's one make their own decision, even if to their own demise, ha! But, I love my 2016 CX-3 and it is growing even on my more sensible wife. I have more of what I wanted in the second purchase. I think I am good for a few more years now.

ArianeJ

Dec 23, 2015

Matt Shelton was a pleasure to work with. He is a very genuine, personable person and made me feel comfortable right away. He found the exact vehicle I was looking for and did not try to pressure me in any way. There was no hassle and no hidden fees and I got a great deal. Thomas Michael, the manager and Joean, the Finance Director, were also very kind and did not pressure me at all. This was by far the best car buying experiences I've ever had and would highly recommend this dealership.

worldtraveler

Dec 21, 2015

after buying around 40 cars in my lifetime and dealing with countless salesmen and dealerships, cardinale mazda has proven that there is still quality and honesty in car dealerships. my salesman, brian soncrant, and his office manager, thomas michael were a great one two team. every emailed question was answered within ten minutes and honestly. i got the deal i wanted and in less than 70 minutes the deal was finalized, signed and paid for. in my humble opinion, this two man team should be used by all dealerships as their model for professionalism and integrity. on a scale of 1-100 i would rate them a 98... after all, no body's perfect!

The Losoya's

Dec 20, 2015

Matt is great - very responsive to questions; not pushy; a pleasure working with him. We will happily refer others to him when they are looking for a car.

Robert D.

Dec 17, 2015

This is our fourth purchase from Cardinale Way Mazda. I would like to thank Brian, Donny and Chris for truly treating our family as if we were members of their own. Each went out of their way to explain each step of the process and it was hassle free and enjoyable. Brian did an exceptional job of explaining the features of the 2016 Mazda 3 and I now feel that I am a Mazda Expert too. Thank you all for your help and I will recommend Cardinale in the future to any and all friends.

Ashk

Dec 14, 2015

I had been emailing Nick Klaes back and forth for a few days about a manual used Mazda I saw on their website. He was able to answer my questions about the vehicle before I went to the dealership. Luckily they still had the vehicle when I came in (told him I only wanted a manual). Despite being anxious about getting a new car, he was very nice and I felt like I wasn't being pressured into making a decision. I felt I got a good deal on the car, and was able to trade in my older model vehicle! Chris from finance has a great personality and was also very pleasant to work with. I would definitely recommend anyone to this dealership, especially Nick!

Lupper

Dec 12, 2015

As a rule I start out not liking the salesman, but this time starting out meeting Brian McFadden was the best part of the hole deal. He started out being so friendly and introducing himself. It got better from there. We never felt rushed because he took his time answering questions and new the car inside-out. He took us on test drives with two different cars which my wife and I both drove. He took time to explain everything, and I tell you he knew. When we went to pick up the car he had everything setup. Phone numbers addresses. Than he went thru everything again to show us how it worked.Also want to mention sales manager Tom Michael, he also was great even meant us at the front door to welcome us. And he did part of delivering the car as Brian was busy, but than Brian finished. We just want to thank them all. We will tell anybody to go there. Plus the dealership was nice looking and clean.

Ed & Debb Perez

Dec 9, 2015

Darlene is a knowledgeable, friendly, helpful and all around great sales person who made us feel welcomed and at ease. We did not feel pressured in any way but felt appreciated and respected. She made us feel that we were in control of purchasing our vehicle instead of being controlled. She has helped us with our last two purchases and they were both a delightful experience. In the future Darlene will be the one we will continue to go to. As far as we're concerned, she a great asset to the company. My wife and I have bought our last four vehicles from Cardinale Way Mazda and have always been treated fairly, Being Christians, we appreciate the christian atmosphere at your dealership and will definitely recommend it to others.Ed and Debb Perez

srgreen718

Dec 7, 2015

My daughter recently bought a car she couldn't afford which I cosigned on. My sales consultant Matt Shelton and Thomas Michael helped me get out from under it and went out of their way to make the experience a good one. I am now driving a nice CX-5!

vr5ken

Dec 2, 2015

I dealt with Matt, Tom and Al in the sales department. They know me from previous cars I have bought from them in the past. They treated me fairly and got me the best possible deal they could offer. They worked with me on my trade in and got me into a new 2016 Mazda 3i Hatchback that was right for me! Thanks Matt! Everyone was very helpful and friendly! My wife and I were able to make a deal and sign the paperwork without taking an entire day!! Thanks Chris! No nonsense and no upselling!! You know I will be back when it time to get a new car! Thanks again everyone!!

gmarie52

Dec 1, 2015

Donny in finance department was very helpful. He explained additional products that they offered and how they would benefit me. I enjoyed working with him.

newtothezoom

Nov 28, 2015

Our time was well spent with Brian in sales and Wayne in finance. Everything was straight forward. We enjoyed working with both of them and feel great about our purchase. We will definitely recommend them both to friends and family!

123xyz

Nov 28, 2015

The service was excellent! I was in and out of there very quickly and the salesmen helped me find a car with a very flexible payment! Would highly recommend!

MB88

Nov 24, 2015

I worked with Eric Little and Thomas Michael and it was a great experience, I feel I have a friendship with Eric and if I have any issues he will be their for me.

Educators

Nov 22, 2015

No pressure. No gimmicks offered. Straightforward. Patient. The entire experience was stress free. Everyone was nice and we got to do everything we wanted to do before buying, including taking our time with a decision.

Amanda

Nov 22, 2015

The guys at Cardinale Way made buying my car such a pleasure. Everyone was so nice and super easy to work with the entire time. I test drove multiple cars and they even let me take my final choice home for a sleep over! Eric was my sales guy - amazing, super personable and no pressure. He searched around and met every one of my specifications to buy. Financing was quick and painless. Better than expected! Any follow up needed was communicated efficiently and I LOVE my Mazda. I would do it all over again and recommend them all the time!

Dante2008

Nov 20, 2015

Brian S., "MaMa", and Gary M. were totally awesome. They had me in and out of the dealership in no time. Fastest car buying experience ever. Most knowledgeable and professional Sales and Finance team I have ever crossed paths. I was running a bit late to my appointment and the finance team went home for the night. Brian called MaMa to come back in and complete my deal, and she came right away, even though it was after 9pm. That gesture alone made me realize I had found the home of my next car. Even better Brian went step by step through every single feature and detail; answered every question and even some. Since I purchased my car, I am always proud to let people know.. Brian S., MaMa and Gary M. at Cardinale Way in Mesa hooked me up!

CX5Brad

Nov 20, 2015

Brian McFadden and Joean MaMa Senatore are the absolute best! This is the second vehicle I have purchased from them and they once again made a miracle happen to get me into the car I wanted. I was upside down on my trade in and they still lowered my payments. I will continue to recommend them to everyone who asks!

Padre Dave 1

Nov 20, 2015

This is my 5th new car purchase at Cardinale Way in Mesa: I purchased my first Mazda in 2009, a white CX-9GT, which I drove for 73,000 miles. Then in 2011 another white CX-9GT, which I drove for 115,000 miles. My daughter 's 2013 Mazda6 Touring was next, followed by my wife's 2016 MazdaCX-5 GT. In the meantime my son bought a 2010 Mazdaspeed 3 at CarMax in Tucson, which I had checked over thoroughly by Drew (THE best Mazda Service Tech, no contest!). This week I purchased another white CX-9 GT, this time a 2015. SO, I think I am in a rut, but I really appreciate the CX-9 and am comfortable with the current platform. I know the 2017 will be all new, like the CX-5 is now (we own one) and while I like it just fine, I am really happy with this platform.Brian Sonorant has been my sales consultant for the past 3 cars and does a very, very good job of advocating with the Sales Manager on my behalf. Michael Thomas, the Sales Manager, is first-class and both of these men are very respectful of me. The entire Service Advisor Team is beyond description in a positive way. I am consistently treated with respect and am appreciated. Nick should receive the "Best Service Advisor in the Entire Mazda Corporation" Award with his name permanently etched on it! As I indicated earlier, Drew is the best Mazda Service Technician and has done excellent work on all of my cars.This dealership consistently finds ways to outdo themselves with each purchase and each visit. This time Brian and whomever assisted him, went over the top! My 2011 CX-9 trade-in had large stickers on the rear window. Two were expressing my allegiance to the Green Bay Packers, one indicated my profound enthusiasm for the University of Arizona Wildcat Basketball program (also an alma mater), plus one advertising my parish church, Mt Calvary Lutheran Church in Phoenix, which I serve as Pastor. I fully expected to be ordering a new set of stickers for the back window of the 2015 new CX-9, but when I looked out the door I asked where my new car was. THEY TRANSFERRED THE STICKERS TO THE NEW CAR! Folks, that is WAY above and beyond any amount of customer service I have ever experienced!You need to know that I don't get this special care because I am a Pastor, or such an incredibly nice guy. I observe them treating ALL of their customers that way! SERIOUSLY! You gotta check this place out. Oh, they gave me a very fair and very good deal on my new car. They are entitled to make a profit...otherwise they wouldn't be there offering this amazing service, but they are very fair and very honest with me, and have been since my first visit in 2008.

JHays

Nov 19, 2015

We were looking for a bigger vehicle to haul all our kids around so my brother recommended I go see Brian Soncrant about a newer car. When I arrived he was the first person to greet us. Walked me over to exactly what I was looking for and I was sold. I told him exactly what I could afford and I got everything I asked for. I will be returning when I am ready for a new truck.

skimmys1

Nov 19, 2015

When i went in to Cardinale Way Mazda i was interested in purchasing a new car but i worked my way to deciding i only needed something newer than what i had. I found a few good choices but my finances said i needed the right fit so it took a bit of time but i ended up coming across this beautiful Ford Fusion. My mother has one similar to the one i purchased so i figured why not have one as well its a great running vehicle and the color makes it all the better the Sport Blue Metallic is just an amazing color. Darlene was very helpful and patient with me while i was deciding on the right vehicle and i appreciate her patience with me through the entire process. I will be returning in the future to work better deals with them on maybe a brand new car. :)

Bob

Nov 18, 2015

Nick Klaes-honest salesman. No hassle No hard sell. Had vehicle ready for me when I arrived washed and cleaned. I only buy American made cars but I will buy them at CardinaleWay.

G. Ran

Nov 17, 2015

This was my first purchase of a vehicle that was not pre-ordered. Matt was excellent in taking the time to let me test drive 2 cars they had in stock. I found them based on internet advertising of a low miles Mazda 5 in stock sold as certified used. Matt was so helpful! I never felt rushed, but based on the time constraints I had with work, they were able to speed up the paperwork for me. I walked away with a new car and very happy with the purchase!!! Everyone was very nice. Told my husband it was the most pleasant car buying experience I've had.

mazdamiguel

Nov 17, 2015

On 11/16.2015 I took my Mazda 2012 for a 50,000 mile service. Nick Santarsiiero, my service adviser, greeted me in the usual happy mode, making me feel at home once again, like a thousand times before. The service was superb and the price was very reasonable. I couldn't be happier.Here is a threat: I'll keep coming back!Miguel ALonso

Connie Gilbert

Nov 8, 2015

Had lots of questions and found Matt Shelton and Manager Thomas Michael patient, informative and transparent during the entire process. Happy with my new 2016.

new car

Nov 8, 2015

entered dealership just to look at Mazdas before looking at other cars and ended up buying a car.Brian McFadden was very knowledgeable about all the features of the Mazda cars and answered all our questions. It was very nice working with Brian.

Vans123

Nov 7, 2015

I have bought two cars now from Cardinaleway Mazda and I could not be more excited! Always great service and have a great selection of cars to choose from! I work with Darlene every time! She is amazing!

Jesse

Nov 2, 2015

I bought my Mazda back in 2012 with around 26k miles. I've had nothing but exceptional service from these guys since. Whenever I go in for oil changes or to address other car issues I work with Steve Ross and he takes care of me like I was his son :) What I really like is that Steve has road mapped my car. What I mean by this is that each time I come in they take a look at not only what the car is being serviced for but will also look over the car for any other signs of leaks, wear, or anything unusual that I should have brought to my attention. It's this kind of attention to detail that gives me comfort knowing my car will stay in top working condition and get me reliably to wherever I need to go.thanks

AJTulips

Nov 1, 2015

When I call to schedule service, Nick notes any of my concerns. Nick ensures my car is taken care of in a manner as if he himself were the owner. Kudos to Nick (and Drew, the mechanic) for their excellence in service, and Cardinale for employing quality staff.

Sttibalt

Oct 31, 2015

We recently purchased a car from this establishment, it is my fourth car purchase from a dealership. The first sells man to attend us was disinterested and was annoyed when we asked to test drive a car. He switched us to the only positive individual we had interactions with. When we decided on a car and financing and it was agreed on we thought we were done. That is how it has been in every other deal, wait a little, gets some papers signed and you are out. NOPE! We have been back 5 times with just one more thing. After the third time we asked if we could just give the car back, they promised we were almost done. We persisted and we're told we could. After waiting for a half hour they brought in the big guns who threatened us to stay in the deal, when we just asked if we could get out! He said he would hold us accountable for all the money and not provide any financing and take the car back as a repo so it would destroy our credit! Both the reps were so angry they were red in the face. We obviously stayed in the deal with the promise it would be the last thing...not the case. They found some signiture that didn't match the other ones and are requiring we get that form noterized. Of course the signitures was different, that was the fourth time we were asked to come back and sign something! If you want your Christmas ruined and little orphans to go hungry and puppies to die then I am sure you will enjoy your experience with this dealership.

Braylon Pickrel

Oct 30, 2015

I totaled my car earlier this week and my wife and I desperately needed to replace it this week. We went to see Brian and, considering it was a big, surprise expense for us it was a great experience. We were referred to Brian by my dad (who has purchased one car from Brian) and my sister (who has purchased 3 cars from Brian - don't ride in the car with her!). We told him we were coming and what we were looking for and he had the cars ready for us to test-drive and he streamlined the entire process for us. Brian is awesome. We needed as good a deal as we could get and he was great to work with and got us an amazing car. He is the ONLY person I will go to from now on and would recommend him to anyone that is buying a car. He treats you like he would if you were family buying a car from him. We were only there a few hours from walking in the front door to leaving with our car. It was awesome. Wayne was the finance guy and he was great to work with as well and he had everything ready for us as well to make the signing process quick and easy. Overall it was a great experience and we had EXCELLENT service. Go see Brian.

sivadac

Oct 29, 2015

Been dealing with CardinaleWay Mazda for just over 10 years. There is no other dealership in the valley that I'd go to. From Al Lanz and his Sales team to Jerry Morgan and his Parts and Service staff, they all treat you like family. You can tell that customer service is a key part of their business.Brain was great to work with and Joean made the paperwork quick and painless. Another great experience buying a car there. Love my 2016 Madza6!!

JSCHULTE76

Oct 29, 2015

We've gone to Brian for multiple vehicles and even when I wanted a vehicle that he didn't have, he pointed me in the right direction. We always know it's fair when we go to him.

Mazda

Oct 29, 2015

Matt Shelton was great to work with. No high pressure. He was very helpful and very knowledgeable. I would recommend him to anyone. Great experience.

MazdaGirl

Oct 26, 2015

My experience with Nick and the service center was amazing was start to finish. I was sick the morning that I was supposed to bring in my car, and Nick was very understanding, and even made me feel better when I finally was able to come in later that day. Then, when he needed to keep my car for a part recall, he arranged all of the details and the rental car. It was completely stress-free even when I was feeling sick and run-down. Thank you for such wonderful customer service.

Cindy

Oct 25, 2015

He got us right in and explained everything. He also had a rental car for us. He's so funny he cheered up our day, which wasn't going that well. We have a 2016 CX5 and we love it! There was a problem with the transmission and we actually got our car back in one day! Mike & Cindy Mahoney. Happy again

jiml

Oct 24, 2015

NIck Klaes was a pleasure to work with. When my wife arrived at the dealership, Nick (as I found out later) was getting ready to leave but he spent well over an hour with us. The next day, I went back to the dealership and completed the purchase. Nick was very helpful in explaining the process and he helped to take care of the few minor issues with the car before I took possession.I would not hesitate to recommend Nick and CardinalWay to anyone looking for a Mazda.

linygrl67

Oct 23, 2015

Brian was great he told us the truth. Buying a car is very stressful. I love the Mazda 6 that we got. You guys finally got my CX7 after months and months asking me to trade it in. Thanks B Mac!

getsublime

Oct 22, 2015

I purchased a new battery at Cardinale Mazda in mid October. Nick helped me. I have been using Nick for service for a couple of years. He has always been professional and helpful. He has a great personality and helped me with any question I had. Whenever I had an issue he always got back with me quickly. I recommend Nick to be your service writer. He knows what he is doing. Thanks Nick!

tinae

Oct 21, 2015

I have leased 2 vehicles from this dealership and have always serviced my Mazda at Cardinale. I live in Chandler but has always been worth the drive to get the quality service. The customer service is excellent and I am always pleased with how things are handled with my car. A big thanks to Nick. He the best!

CO33

Oct 17, 2015

I hate going to dealerships! But... I would go to this dealership again. I originally came to the dealership looking for a 2015 Mazda 3. We set an appointment and there was a car already parked and ready to test drive. After taking a closer look at the model, I recognized that it was a 2016. I was initially upset that Joshua told us they had 2015 models and put out a 2016 to look at. That being said, I walked away with the 2016 model and got a good price for it. I had little money down and okay credit, and the staff worked with me to put me at a comfortable monthly payment. I didn't have to make multiple trips to the finance department to sign paperwork and Chris got me a great APR. The staff was very honest, friendly, helpful.

Chitown3

Oct 17, 2015

I recently took my car in to have the driver side visor replaced. It was a quick 20 minute visit, which I was anticipation g to be much longer. I love the service department here. They aways take care of me and nick gets to know his customers on a personal level which I have never had at a dealership before.

Sherry7500

Oct 15, 2015

A family member suggested Cardinale Way Mazda in 2011 and introduced me to Brian McFadden. My experience then brought me back to this dealership and I again requested an appointment with Brian. He understood what I was looking for and found the perfect car for my needs. I have recommend this dealership to friends and certainly the sales representative that helped me find my wonderful red Mazda 3

HMomper

Oct 15, 2015

Everyone hates if something goes wrong with your vehicle, but if something does go wrong I always feel I will get the best service from this dealership! They are smart, intelligent and very skilled. I always get in and out quickly and feel like my car is in safe and trusted hands.

surfnet

Oct 13, 2015

I waited awhile to write this to give them time to fix issue. Everyone makes mistakes. This issue was brought to their attention on 10/2/2015. It is now 10/13/2015 and its still not fixed. The finance dept actually paid off the wrong car loan when I traded in a car. Now it is coming up on 2 weeks and it is still not fixed. I was promised it would be fixed on 10/8/2015 before the $400 payment was due on 10/12/2015. Guess what, I had to make a payment on a car I traded almost a month ago to keep credit good. Why was this not fixed? Apparently the contact at Chase went on vacation. Guess I am just out of luck then, huh. Hope he had a good vacation. Update. Just 2 hrs after writing this I checked my account and it has been fixed. To the dealership: When you have issues like this give a daily update to the client daily, good or bad.. It amazing what a 2 min phone call can do. I asked for many a call back just to keep me updated. I got one callback that was requested out of 4 or 5.

Luv2Drive

Oct 12, 2015

Very professional. Very easy to work with. Would come back again!! Our first vehicle was a mazda 5, but this time we needed something bigger.

petenanden

Oct 10, 2015

We just purchased our second Mazda from Cardinale Way and we're extremely satisfied with the vehicle and the professional staff at the dealership. Since we began dealing with Cardinale Way, we've felt like "family" at the dealership. They truly do care about us and our decisions regarding automobiles. Brian Soncrant represents the dealership and the brand very well. He knows the product and puts our needs and desires ahead of just selling a vehicle. We have a common bond with Brian - he not only is a Navy veteran but also is a Michigan native - just like us. We have spoken many times when we brought our first vehicle in for service and we're pleased we were able to work well with him in the purchase of our new CX-3.

mazdamanmesaaz

Oct 8, 2015

Update: after this writing this review, within minutes Al had written me back. Provided a number I could contact him with and made everything better. Thanks Al!!!I have bought two cars from this dealer and have also sent two people in to buy cars. My experience was not bad but I was supposed to be getting two $100 referral check for the two people I sent. Never got my first check but that was a few years ago. But this last person I sent in was almost a year ago and I still have yet to see a check. I call every other week to check up on it and I'm always getting another excuses why I have not received my check. Here is just a few of them: manager had a heart attach, check printing machine is broke, lost in the mail, haven't had time, check writing department is closed for the day, and more. Excuse after excuse. I'm sick of it and will never be back. Stinks for them being that I buy a new car every few years and have been loyal to Mazda for my last three. Looks like I'll be going to Berge Mazda. If your curious who I've been dealing with it is Al Lanz and Thomas Michael but I'd avoid this dealership all together. They are horrible and full of lies. CardinaleWay Mazda, I really hope you get your act together. Your making Mazda look really bad.

Randy

Oct 7, 2015

Nick Klaes (sales) was very helpful with the decision process between the automatic vs manual Miata. We got to try each version with enough time to be satisfied that we made the right choice - manual. I'm now the proud owner of an Artic White Miata Sport. Couldn't be happier with the car and the purchase experience, With the introduction to the other Nick in service I know I'll be getting my service done at this dealership.

catherine_baker

Oct 6, 2015

I purchased my first Mazda back in January 2015 from this dealership. I loved everything from the experience of the purchase and never had a problem going in for service. Unfortunately, I was in a car accident that totaled my car only 9 months after getting the car. I came back to the dealership unsure of how the whole process since my car has not been paid off yet but the staff here answered all of my questions and were very honest about what vehicles I would be able to afford in the price range that I was willing to pay instead of letting me test drive something I couldn't and falling in love with it and being talked into purchasing. Everyone here is so honest and make the whole experience actually enjoyable. I would recommend this dealership to anyone looking for a new car.

muzlin

Oct 3, 2015

Thanks to Dave and Scott for making the purchase of the 2010 Nissan Altima so pleasant and smooth. An internet search through Car Guru brought us to Cardinale Way Mazda in Mesa. You gentlemen answered all of our questions and showed us a number of cars. The actual purchase of the car we selected was simple and straight forward. You have our highest recommendation.L. and J. Muzzy

ceramicNDclub

Oct 1, 2015

I hate buying cars. I hate that the salespeople often try to talk down to me, generally know less than I do about the product, and are usually somewhat deceptive.NONE of that applies to anyone I worked with at Cardinaleway, especially Nick. Nick went out of his way to accommodate my extremely packed schedule and had nearly everything ready to go before we even walked in the door. It was by far the most low-pressure, streamlined, and comfortable buying experience I've had. Most importantly, Nick actually LISTENED, all too rare a quality these days, and gave me the information I needed, when I needed it, every time. I'm admittedly a somewhat difficult customer, but Nick took it all in stride, and I'm already trying to send more people his way because of how he does business.

mazdamiguel

Sep 24, 2015

I came to Cardinale Way Mazda for the 55,000 mile service for my wife's Mazda. What can I say, the usual kindness and care from Nick Santarsiero, my service adviser. He notice my battery was almost dead and recommended installing a new one. I went for it. Great service, attention to detail and professionalism. Thank you Nick! Thank you Cardinale Way Mazda.Miguel Alonso

coyote1022

Sep 15, 2015

This was my 4th personal purchase of a vehicle from this dealership. I've been very impressed from the first time I walked into this place. They truly want you to be happy with the choices you make and work hard at making sure that happens. Brian Soncrant really knows everything there is to know about all the models on the lot. He walked me through all the controls and even synced my cell phone to the CX-3 I just purchased. Thanks goes out to all the people that made my Sunday purchase so quick and enjoyable. You guys and gals are the best around!

pm03838

Sep 9, 2015

I purchased a new car on labor day 2015 ! My sales person Brian showed me just the car I was looking for and really helped me purchase the car rather than him selling me a car, I also feel they treated me very fair with my trade-in, overall a pleasant car buying experience !

smitr01

Sep 9, 2015

We have purchased 4 new cars here in the last 14 years and have been happy with them all Matt Shelton and Thomas are great to work with and make the experience enjoyable. We also use them for servicing both our CX-9 and brand new 2016 MX-5 and our service advisor, Nick, has always treated us fairly. We love our brand new Launch Edition MX-5 and have made Mazda our car of choice for our household!!

Heather Francis

Sep 8, 2015

Where do I begin! The Madza team went above and beyond to help me purchase the 2016 mazda 6 ! The loyalty and service they provide was amazing! Big shout out to the men who helped throughout the process : Wayne Deleo Mgr., Thomas Michael Mgr.,Donny Mortier Gsm.,Al Lanz Gm, Matt Shelton, and Brian Soncrant !Thank you guys again for your great customer service to me and my family!

mrmrswyzlic

Sep 7, 2015

We returned to Cardinaleway Mazda after purchasing my wife's CX9 in March. Matt Shelton and Wayne DeLeo took great care of us then and they just did it again! I purchased a new 2016 Mazda 6. Their professional manner and patience were amazing.

clagrange

Sep 3, 2015

I went in for an oil change on my 2013 Mazda 3 Hatchback and drove off with a new 2016 Mazda CX5!I loved my Mazda 3 which I also bought at Cardinal Way Mazda but was looking for upgrade into something bigger, something better for camping trips and just that could fit more stuff. Nick is my usual maintenance guy of which whom is always very helpful and courteous. I let him know I wanted to take a look at the CX5 and without another thought said I have the perfect guy for you. He introduced me to Brian whom was also very nice. He found out exactly what I wanted, we took her out for a test drive and I was sold..well almost. I loved the car, he showed me all the bells and whistles it did without being pushy or fancy salespersony. It was like riding with a friend showing me what it all did. While we were sitting at his desk getting the details squared a way a co-worker actually called his desk and she had heard I was there and wanted me to deal with Brian because he was the best. Just so happened I was already at this desk. The money part was even good, not pushy, worked with me. Brian and Wayne didn't do the switch off like some do where the money guy comes and is pushy and annoying. Wayne came said hi, introduced himself and went back to crunching numbers for me. All in all is was a great experience. Everyone was awesome and I drove a way with a new car that I love. Brain even helped me out with something on his free time which turned out great :) I would recommend this Mazda dealership to anyone and of course Brian.

fudochi4u

Aug 31, 2015

I went to Cardinaleway Mazda because they were highly recommended by four of my co-workers that recently purchased new and used vehicles from them. The helpful attitude of the sales staff I worked with (Dave and Nick), along with the involvement of management (Earnest and Chris) made my car buying experience much less painful than anticipated! They were helpful, respectful and honest. I'll definitely go back when looking for my next vehicle and I'll most definitely recommend this dealership to anyone in the market for a vehicle!

jedigal009

Aug 29, 2015

Darlene at Cardinaleway Mazda was so great. She did not pressure me at all, never tried to upsell me and made sure I got the car that was right for me, for the right price. Will send friends and family there in the future!

CynMarr767

Aug 25, 2015

It's our first time at a dealership and the experience was great thanks to Nick Klaes! He was very helpful and kind, and broke down everything in the easiest way. Everything ran smoothly too! Thank you so much Nick!

Allen, Steven123

Aug 22, 2015

The sales people were helpful and not pushy. They listened to what I wanted and didn't try and over sell me. They were willing to deal fairly on both the cost of the new car as well as the trade in.

ulyssesavila97

Aug 20, 2015

After some unsuccessful visits to other dealerships, I was fortunate enough to run into Matt Shelton and Thomas Michael. The two were honest, straight forward and sincerely in my best interest. It is extremely difficult to find good qualities in car dealers making me hesitant to trust them. Matt and Thomas proved otherwise and helped secured me a deal I could not walk away from. They were willing to work with me and my difficult circumstances, making me all the more appreciative. Overall, I ended up buying a new vehicle and am enjoying a life changing experience because of people like Matt Shelton and Thomas Michael. Thank you,

Kmgray

Aug 18, 2015

Thomas and Scott were very kind and extremely helpful. It was a pleasurable experience I had with any dealer I dealt with. Awesome Job Mazda

Dave

Aug 17, 2015

Best car buying experience we have ever had! All the guys were great;Tom,Matt,Jonathan, and Aaron.All were very professional, no high pressure like some other dealers.

mommawuvzyou

Aug 17, 2015

Brain is amazing. He always listens to what we need as a family. Brian and Wayne always go above and beyond to make me feel comfortable. They did everything they could to help me get the car i needed. You guys are amazing. You have a customer for life :)

laurennmeyer

Aug 16, 2015

I live in Tucson and always take my car in to this dealer for maintenance when I'm in Mesa visiting. I had a dead battery in Tucson, and felt like the local mechanic was taking me for a ride. I called my regular service rep Steve at Cardinale and he calmed my anxiety -- letting me know what I could do to fix the issue without paying a fortune. He was able to accommodate me last minute when I asked if he could take a look at the car when I came up to Mesa over the weekend. As a graduate student on a budget, I have to be selective about repairs. I feel that this dealer has the customer's best interest. Steve is a shining example of this.

Barb$

Aug 15, 2015

Salesman was helpful and listened. He answered all my questions. I would recommend him to my friends. He was also willingtoset up my phone with the vehicle.

The Hellings

Aug 11, 2015

Loved the people, the product, the service, the personal touch, and the attention to my wants and needs in a new vehicle. Darlene was AWESOME!

tmccants44

Aug 9, 2015

Great people to work with. Helped out so quickly and efficiently that it was amazing that we were at a car lot. I had a blast buying my new crx 9. Highly recommend to all friends and family. Thanks again.....

garymazda5

Aug 9, 2015

This is our second Mazda from Cardinale Way Mazda. We came back due to the positive experience we had on our last new car purchase. This experience was as positive and pleasurable as the first. We purchased a new Mazda 5 and Brian Soncrant was our salesperson. Brian worked with us in selecting the Mazda 5 and then in selecting the specific automobile that met our needs perfectly. Brian went over and above my expectations, he is a genuinely nice person. Thomas Michael, manager, was open to our offers and worked with us to secure a fine automobile at a decent price. Finally I want to also thank Nick Santarsiero, Assistant Service Manager. Before I met Nick I believed that taking your automobile back to the dealer for service was a mistake. I have worked with Nick for a few years and found him to be an honest, caring, individual that deserves this endorsement.

MazdaBuyerFromGilbert

Aug 8, 2015

I recently helped my elderly mother-in-law purchase a new CX-5 from Cardinale Way. It was a lengthy decision making process consisting of at least four trips into the dealer over a three-week period before the deal was done. Through it all, we never felt even the slightest bit of pressure from Eric Little. He was by far the most professional car salesperson that I've ever worked with. His patience and courtesy with my mother-in-law's VERY drawn out decision making process earned our business. I visited several other dealerships with her over the course of our search (after first visiting Cardinale) and she would consistently mention that she disliked the pressure she felt at the other dealers and appreciated that the "Mazda guy" didn't put any pressure on us. As far as the deal, the price quoted to us on our first visit was what we ended up paying. It was as good as any deal on a CX-5 that we found during our search. I was very pleasantly surprised at how straightforward everything was from beginning to end. Thomas Michael (Eric's manager) was also great to work with during the process. We're definitely satisfied customers!

B&J wads

Aug 5, 2015

We went in to check out a Mazda for our daughter. Brian was very helpful and made the pain of buying a car very easy and pain free. Great friendly and easy to work with staff also.

M&H

Jul 31, 2015

My husband recently purchased a used truck from this dealership. We were fortunate enough to be assisted by Eric Little. He was very helpful. In fact, the truck we bought had just been purchased at an auction by the dealer so it was still in the dealership shop when we went to look at it. Eric took us back there anyway and called us as soon as it was ready to show. He was super laid-back and was not a high pressure, pushy seller. Our experience with Eric was 5 stars, and the only reason I gave the dealership a 4 was because Eric's boss wouldn't budge an inch on the premium price being asked for the truck and wouldn't even replace the two front tires that were sort of worn. So, in all we were satisfied with this dealership, and we would definitely recommend asking for Eric if you decide to go there!

ObservantMom

Jul 30, 2015

IN A NUTSHELL, INCLUDING UPDATE: A Nissan car was listed and priced as a higher end model. It was not. It very very obviously a lower end model. When I brought this to the attention of the salesman and the manager (with evidence!), I was not taken seriously. It felt as if they didn't want to hear "bad news," and so they intentionally ignored it, despite the implications of misrepresentation. I complained here on DealerRater. They then took the car to a Nissan dealership in order to verify and "prove me wrong." They then called, apologized, informed me that the VIN number pulled up the higher end version when typed into the database which is what they based their decision off of (instead of the actual car and evidence), and then admitted I was right. They lowered the price and re-listed the car correctly. They did apologize, and I totally see how this was an honest mistake, however I am still a little miffed that I was not taken seriously the first time. It wasn't until I complained publicly (here) that they gave my concerns and obvious evidence any attention.Original (full) story: My husband and I found a great car that we really liked and wanted to buy. It was late at night and we had to get home to relieve the babysitter, so we promised to be by the next morning. That night I did a little bit of double checking research (edmunds, kbb, etc.) and discovered their price was high, despite their verbal guarantee that they had the lowest or second lowest price on any car in the state. This made me curious, so I did a little more research and discovered that the Pathfinder for sale was labeled/priced as a "2010 Nissan Pathfinder LE," which is the higher end version of a Pathfinder (lots of bells & whistles). The car was obviously a 2010 Pathfinder S, the lower end Pathfinder. Photos, internet research, and official "features" listings absolutely proved it. I mean, this car had no 2010 LE bells & whistles, it was the "S" (lower end) version by every account I could research.I really liked the salesman, Matt, that we dealt with, and so I assumed that it could have been an honest mistake. I called Matt and explained my hesitation, and told him the evidence and where he could see/read the evidence for himself. He said he'd talk to the manager and get back to me. Turns out the manager not only refused to admit a mistake, but didn't change anything to reflect the truth. Despite blatant evidence that the car was not as represented, they denied and refused. I still wanted to buy it! I just wanted a price fair to what the car actually was! Admit your mistake, even an honest mistake. Or even just apologize and re-label/price the car for what it really is. Truly, I am more upset about not being taken seriously, than the actual (likely no-fault) misrepresentation. It felt like they didn't want to hear "bad news" truth, so ignoring it was their go-to option. Honestly, I still want the car, I just wish it was a company willing to admit an error that was selling it. **[UPDATE]: The manager (Al Lanz )has since called to apologize. He explained when they entered the VIN number into the system, that they took the car to a Nissan dealership to verify what the car actually was. He admitted that I was correct and apologized. They lowered the price to a fair price for the Pathfinder S. I will admit I was miffed that my initial concerns and evidence were brushed away and weren't taken seriously until I wrote a review. But I am grateful that they apologized and corrected the situation.

Kdawg3478901

Jul 27, 2015

I worked with Brian Socrant and had a great experience!He knew a lot about the Mazda 3 and was very helpful throughout our buying process.We also worked with Wayne DeLeo who was very helpful as well.These were not your average salesman and managers as they truly did care about our needs and what we expected with the vehicle and price.With cardinaleway Mazda being our third dealer who we dealt with, it was refreshing to be taken care of in the manner we were.We will definitely do business with Brian and cardinaleway Mazda again!!

AshleySchell

Jul 27, 2015

I worked with Brian Soncrant and l am so thankful I did because he made my overall experience, with buying a car, fantastic and easy! He's very knowledgeable and patient and I can't begin to describe my gratitude to him for my new vehicle and all the help he gave me! All around best experience and l will definitely be coming back to purchase another vehicle in the future! Thanks for everything, everyone.

kenyanjgm

Jul 27, 2015

We worked with Brian Soncrant and it was a pleasure doing our deal with him.. He was professional and courteous and did not rush us through the process. He quickly addressed all of our questions and was very knowledgable about the car. On the finance side we worked with Chris Mankin and he was also a pleasure to deal with. I would highly recommend this dealership and their staff....John Mansfield

signgirl25

Jul 23, 2015

We never thought we would be able to buy a brand new car but everyone at Cardinale Way Mazda made it happen. They made the process so easy and we felt comfortable in our decision. God was with us every step of the way. Thank you so much to everyone who helped us. May God keep blessing your company!

aleccrubalcava

Jul 21, 2015

I bought my first vehicle(Mazda3) from Cardinale Way Mazda which was overall a good experience. I also traded that Mazda 3 in for a brand new Mazda 3 Skyactive 2014. I was in an accident and totaled my Mazda 3 Skyactive 2014. I went to Cardinale Way hoping to be treated like I was shopping for my third vehicle with them. I ended up being treated like I have never been treated before, TERRIBLE!!! I wanted a 2012 Mazda 3 they had on the lot at the time. They would not negotiate a price with me. They resorted to trying and selling me a 2009 Mazda after I repeated to them multiple times that I didn't want it. Not only that, it didn't have a sticker price on it so they gave me a price way higher than what they should have been asking. Long story short I felt like I was being treated like an idiot and that they were trying to take advantage of me after I had already purchased 2 vehicles from them. I went to another Dealership and found the exact Mazda 3 I wanted (a 2011 2.5) for 7,000 less that what they were offering the 2009 Mazda 3 for. I do not recommend Cardinale Way Mazda. I was never reached out to. They never tried to make their mistake right.

VerdeValleyJeepOwnerDanT

Jul 21, 2015

I purchased a 2008 Jeep Grand Cherokee. The sales team of Joshua B. and Jack S. was the most enjoyable car deal my wife and I have ever had. No pressure, no hype, just straightforward and honest. Pre-owned Sales Manager Donnie, was very willing to work with us and get us a terrific deal. When we need another vehicle we will be sure to check Cardinale Way first.- Dan T. from the Verde Valley.

blessed

Jul 21, 2015

The service was awesome great working with people that are up front to the point, and tell you everything you need to know not what you want to hear. Was afraid but no more fear.. Wonderful people there. GREAT JOB!!!!!!!!!!!!

audhall84

Jul 19, 2015

It was awesome!! I feel confident in my choice and in placing my trust in Cardinale Way Mazda!!! This is my second car purchased here and I feel like they consider my family when making any decision about a car!!

CowPoke

Jul 15, 2015

Fast, Efficient, Excellent Customer Service, Knowledgeable, Willing to negotiate, Great Inventory and Competitive Prices. Nothing more needs to be said, need to hit 25 words.

first mazda

Jul 14, 2015

David is very professional and the best part, he knows what he is talking about. Extremely helpful and a fun guy. I would ask for "David".

Dave and Phyl

Jul 11, 2015

We just bought our 3rd vehicle for Cardinale Way. Brain knows what we want and always delivers. He is an amazing salesperson and very pleasant to work with. ? WE WILL BE BACK ?Thank you Brian, for all you do, every day!!!! Keep up the good work!!!! You Rock !!!

berzerk

Jul 11, 2015

Bill gave us any info we required and when We had comments He addressed them clearly and concisely He showed us two escapes, and let us decide which one we were interested in.

Justin Black

Jul 8, 2015

I purchased a New Mazda CX5 from David Starlin at this store today. I will say that it was probably the best car buying experience yet. The majority of the negotiations was done over the phone and email. When I got there he had 90 percent of the paperwork done for us. All we we really had to do was test drive the vehicle and give him our drivers licenses and insurance. It was hot and they had cold water and popcorn for the kids. We love our new car and would definitely recommend David and the dealership to our friends and family.

Florap23

Jul 3, 2015

I have been going to superstition springs Mazda for years and they always have the best customer service in the valley. Not only do they have great deals on cars but their staff care about your needs. Brian is my go to guy for any questions or concerns about buying a new car. he's not only considerate and a loyal sales man but also a hard worker that tends to every car owners needs.

shaggy1955

Jul 3, 2015

Brian McFadden is an excellent salesman and went out of his way to make my buying experience enjoyable. This dealership is full of great people, and the service department is outstanding. I have nothing but good things to say about this place.

Lisa

Jul 2, 2015

This dealership has always had great customer service. From buying our Mazda CX9 to taking it in for an oil change to having warranty work done it, they have always been fantastic!

andrea0300

Jul 1, 2015

Brian McFadden went out of his way to make me happy! Highly recommend this rep as well and dealer, as well as my new 2016 CX 5

Dennis

Jun 30, 2015

We have been buying vehicles since 2009 from Brian. We always have an excellent experience and get great value. Brian is thorough, courteous, professional. You never feel as if you are being sold.

Kayentadog

Jun 28, 2015

We worked with Jonathan and Thomas (sales manager). they were helpful (we drove three cars), patient (we changed our mind on color a couple times) and they got for us what we wanted (monthly payment, options and extras) And they gave us a fair price on our trade. We also got this done in about 2 hours. Pretty quick for a car deal. Wayne in finance was also good, we got what he said we would get, no wierd stuff, just honest and easy. This is the second car we have bought from Cardinale Way in Mesa and my third Mazda. I've been very pleased.Thanks,Bob Mancini

jmw6207

Jun 27, 2015

I bought a 2016 Mazda CX5 today. I could not have received better service. Dave Starlin worked with me last night until 11PM without complaining. Today he went over the entire car with me and made sure that I understood everything about the car. All of the employees there wanted to make sure that my buying experience was a good one.

ArmidaG.

Jun 27, 2015

We bought a minivan and everyone helping us was so helpful with our 3 boys in tow! Chris, who did our financing was so nice about everything and made sure that I was awake enough to drive home (2 1/2 hours away!) We noticed a sound from the A/C and we were able to have it fixed quickly. Everyone was so nice there and they made sure that I was comfortable while waiting for the repair and my boys were well entertained with everything that was made available to them. I had nothing but excellent service from everyone that we worked with and I want to thank Nick Klaes for finding us the minivan and Nick Santarsiero for fixing our AC so quickly and for being so nice to us while we waited. Thank you to the cashier lady, I think her name was Jennifer ( sorry I forgot her name) but she made sure the boys had their fill of popcorn and had non-stop cartoons to watch! You were super duper nice.

George1

Jun 26, 2015

Second Mazda purchase from the same sales professional! Brian McFadden. He will look for anything you want in his inventory, no pressure and will give you a great deal! If you going to go to CardinalaleWay do your self a favor and ask for him. You will be happy!If you going for service Nick Santarsiero IS THE MAN!!!!Thanks for our second vehicle Brian!!!

rwesley1727

Jun 25, 2015

Went in with the intent of buying a used car. But ended up purchasing a new 2016 CX-5.Austin Owens, Matt Shelton, and Thomas Michael made the always painful car purchase process much, much more pleasant then I think I have ever had with any other sales staff or dealership.Many thanks Gentlemen.And thank you Nick, for all of your help with servicing my many Mazda's that have come into your shop these past few years.

KPR2015

Jun 25, 2015

Our purchase of our new CX-9 June 24 was perhaps the most gratifying experience we've ever had in any car purchase previously, thanks to Brian Soncrant! Not only was Brian a true professional in his trade, but he was a gentleman throughout the entire transaction that made us feel truly valuable and important to him as individuals, not just a casual car sale. There was never any pressure to make the deal. He showed that he is a very knowledgeable Sales Guide, but even more, a wonderful individual in all respects. He was honest, conscientious, caring and above-board throughout. He took the "scariness" out of buying a new car. Wayne DeLeo, Sales Manager, was instrumental in getting the best rate for our purchase, making it possible for us driving our new Mazda home. Brian and Wayne make an awesome team for CardinaleWay Mazda!!Not only did Brian spend the time focused on our questions, needs and wants during the sale session, but , after the purchase, he took the time with us in the car to show and explain all the important features available for our comfort, safety, and enjoyment. He even set up our Bluetooth system, set up the presets for the audio system, showed us how to get the most efficiency from the AC controls and other less salient features. It was just an amazing total experience for us!!We would heartily recommend CardinaleWay Mazda as THE car dealership for everyone's next car purchase, and Brian Soncrant and Wayne DeLeo as the dynamic team for a real enjoyable sales experience!,,, MA/KP Ring

KristenGrace

Jun 24, 2015

My husband and I have nothing but great things to say about Steve Ross. We took my Mazda in for an inspection/possible repair on the air conditioning unit. After a couple hours of thorough inspection, Steve was unable to find anything wrong the air, it's simply just how my car is manufactured. He felt terrible that we drove all the way from Maricopa (an hour's drive) only to leave empty-handed, so to speak. The motor in my window happened to go out a few months ago and Steve told us he would be happy to repair it for free for our time and money (gas) spent traveling. Steve is simply the best. He's friendly and thorough, and its obvious he takes his job seriously. He remembers my husband simply as "the kid with the Speed 3" and has always been willing to help us with any car repairs that have come up. As a teacher with a young and growing family, I cannot express how much I appreciate his willingness to help us out whenever he can. I would recommend Steve as a professional to anyone, especially Mazda drivers!

priusguy

Jun 22, 2015

Great experience. Sales and Finance very clear, courteous. No high pressure emails or phone calls.Price reasonable. Matt Shelton excellent (experience shows). My wife is very happy with her vehicle, but it is new.

2mazdaguy

Jun 18, 2015

Same day service, on time, at door,waiting for me,knew me by name and auto. Best experence with a service EVER. Pleasent waiting area.

Maengo

Jun 18, 2015

When I first went in to visit I was greeted by Will. He introduced himself to everyone. He was very friendly. I was very nervous purchasing a car but he was so helpful. When I first spoke with him he talked about my needs and he seemed like he really cared. When I talked with him I talked about a specific car I saw on the website. When I showed up he had the car up front and had the air on so when we drove the car it was nice and cool inside. I felt very welcomed.

Shmust

Jun 17, 2015

I have bought my first and now second car from this dealership, from the one and only Darlene Ledbetter. She is the sweetest human being alive. She has fought for me and with me from when I had no credit to getting me the best interest rate I could possibly get on this new car. I couldn't be happier with the service that I have been provided with at this dealer. Everything was so easy and has been so smooth and its been a great experience for me.

Jasmine06

Jun 16, 2015

I had been looking for a new car for about 3 months. I knew exactly what I wanted and had no desire to change my mind. When I called and Spoke with Donnie, I laid everything out for him (like I did with other dealerships). I said I had already wasted time at a dealership that day, I wanted a Mazda 6, I wanted a certain interest rate, specific payment, specific fun stuff for inside my car, and I needed to trade my 2008 in for a reasonable cost. I told him my credit had already been ran 1,000 times and I just didn't feel like losing more hours from my day. He directed my to apply online and within two hours got me exactly what I wanted and a better interest rate than I anticipated. I was busy that day so I couldn't come in that evening. There was no pressure at all, no sleazy tactics, and I felt comfortable with my decision. The next day I was running a little late and Will called me, not to pressure me but to make sure that my new car was cool before I arrived. I was greeted promptly when I got there and they made my daughter feel super special. I've rambled on enough, but Overall they were a pleasure to work with. I 100% recommend them and I'm pleased to say I bought a car from them.

Molsen1024

Jun 15, 2015

I had very good experience in purchasing my new car CX5. Great sales person Eric Little was awesome and very proffesional. He listen to what I was looking for and provided me the information. I never felt pressured or overwhelmed . financial and manager where very professional and help us keep our budget. Thanks Thomas Michael. Thank you Mazda - cardinal way.

Koslowski, Jan 101

Jun 15, 2015

We were very impressed with the whole car purchasing experience at Cardinale Way Mazda. We worked with Matt Shelton and Brian McFadden who are both outstanding! They are honest, straight forward, very knowledgeable and personable. Neither of them made us feel rushed; both took their time to answer our many questions, and succeeded in making the experience enjoyable. They worked diligently to obtain us the best possible price. Best car buying experience ever! Thank you so much.

Mitchell1822

Jun 14, 2015

I gave Cardinale Way Mazda an excellent rating. They asked what I was there for and what I was looking for. The people I worked with were Eric Little and Thomas Michael. Both OUTSTANDING men and very informative. They worked with me to get exactly what I wanted. They made the experience personal and not business, which is very welcoming and comforting as a customer.

rosewood

Jun 14, 2015

The sales staff and Cardinale Way Mazada was very friendly and knew the in's and out's of their cars. We had done a lot of car shopping and this place was #1 in making it a fun experience.

bfunkaz

Jun 13, 2015

Matt Shelton and the staff at Cardinale Way Mazda were extremely courteous and helpful. I bought my new CX-9 from them yesterday, and it was by far the best experience I have ever had in 45 years of buying vehicles. These guys are straight shooters without any of the game playing and high pressure sales my husband and I have had in the past. They worked with us in an honest and straight forward manner to help us get the best pricing possible. I will definitely buy my next vehicle from them, and I would recommend this dealership to any of my friends or family members. Thanks so much, especiallyl to Matt!!!

tbutler324

Jun 12, 2015

I have worked with Nick now for 6 years! I could not think of ever taking my car anywhere other than "my" Mazda Dealership. Thank you Nick for the truly wonderful support over the years and to another 6 years with my new Mazda 2015:)

Ms. Jai

Jun 11, 2015

Best salesperson to work with! Fair, honest, & listens to his clients needs. He goes way beyond what he needs to do to assist with every aspect of a car buying experience. My entire family ONLY goes to Matt =) _ Jaime Spataro

cljgjmoore

Jun 10, 2015

We did our car shopping on the internet and found exactly what we were looking for at Cardinale Way Mazda. Our first encounter was with Brian Soncrant. He helped answer all of our questions about a used car we were interested in. He made the process of the paperwork very simple and clear. He sent us to finance where we worked with Chris Mankin, who helped make our finance process very easy. He clearly explained the loan and the opportunities to purchase a warranty. Both employees were a pleasure to work with. This is the second used car we have purchased here and have been very pleased with both experiences.

mazdamiguel

Jun 10, 2015

I brought my Mazda 2012 for the 45,000 service. As usual, Nick Santarsiero took great care of me and my car, doing only what was necessary at a great price. 6 years and 4 Mazdas later, I keep coming for service because I like quality, good care, reliability and friendliness.Way to go Nick and Cardinale Way Mazda

rblack

Jun 10, 2015

A good dealership and good people to work with. I visited twice, first just to test drive and then a week later to purchase. There were no pressure tactics or sales shenanigans in either visit. There were no shady fees or hardball offers to wade through. I would recommend Brian and this dealership to anyone looking for a Mazda.

mcfaden

Jun 8, 2015

Steve Ross was a pleasure to work with. We called in with a separate question and Steve outlined for us an existing recall on the car. With this being a used car we purchased and unaware of the recall, it was nice to have some be so concerned with the cars quality. The part was ordered and Steve followed up as promised to schedule us in. Work was completed quickly and Steve even checked the car over to ensure it was safe. Great work as always.

jeno32

Jun 6, 2015

What started out as a servuce appointment turned into a new care ourchase! As always Brian and Chris are amazing gentleman to work with. Honest and upfront. There was no pressure to get something that I couldn't afford or didn't want to be in.

Ashleyramirez9

Jun 5, 2015

I bought my brand new car here and have had nothing but outstanding services! I recently took my car to get a FREE oil change and check up! They are funny, quick, and most of all they care about Mazda!

lexilou

Jun 3, 2015

Buying my first car on my own was an amazing experience at Cardinale Way Mazda! I had the opportunity to work with a few different sales people, but by far the one that stuck out the most was Brian Soncrant. He sat with us the whole entire time, which really made me feel like my time was valuable to him. Even though it was pretty late at night, he took the time to show me how everything worked in my car, connect my phone to the Bluetooth, set up my radio presets, etc. He also followed up with me a few days later and even took the time to make sure my navigation was installed into my car about a week after I bought the car. Thomas Michael was also very helpful in negotiating price and he was willing to get it down to a price that I could afford as a college student. All in all, Cardinale Way Mazda was an amazing experience for me! I also really love that I have a Christian car dealership to support. I will definitely be recommending Brian Soncrant at Cardinale Way to my friends and family in the future.

dblomer

Jun 3, 2015

I took my son to buy his first car! Buying a car at Cardinale Way Mazda Mesa was such a refreshing experience! Our sales guy, Brian Soncrant, was pressure-free and understood that the car payments needed to be affordable for my college-aged son. The finance director, Joean "Mama" Senatore, helped us with the financing and she was a joy to work with. I won't be bothering with any other dealerships for car buying in the future - Only Cardinale Way Mazda Mesa!! It was worth the drive from Anthem!

J.Hou

Jun 3, 2015

Nick is very nice in a humorous way. The service is efficient with good quality. The first service is free with a car wash. Will come back again.

derekjul

Jun 2, 2015

I always bring my Mazda to Cardinale Way for servicing. Nick Santarsiero takes very good care of us. I know that he treats all of his customers, including ourselves, like the most important customers he has!! He, and Cardinale Way Mazda are amazing!!!

HETHUH

Jun 1, 2015

Brian MacFadden is our sales guy and our go to guy! B-Mac you are the best and you keep your customers happy! No bull when you go through B-Mac. He has always been true to his word and highly recommend Cardinale Way Mesa!!

Akan

May 29, 2015

My dealings were with Nick Klaes. The vehicle with the exact specs and color I wanted was near impossible to find. Four other dealerships said they couldn't locate one, with one saying it would take about 4 months for order and delivery. Nick took the time to locate one(with a promise to be delivered in a week- will update then) and was patient through out the whole process, was honest with no gimmicks

jbennett4191

May 27, 2015

This dealership had me wrote a great review in order to get the price of my car dropped. They also told me not to buy my husband a stick shift because he couldn't drive a stick that well. Since buying my 2012 Mazda 3 here they call at least once a month even after asking them to stop and telling them we'd be taking our business to More Mazda. Sleezy salesman all around, they don't care about you or if you're happy just the sale.

shaebowles2477

May 27, 2015

Brian was very informative and showed me how to work the hands-free system and i fell absolutely in love with my soul red Mazda 3. This is the second car i have purchased from this dealership and I've been extremely satisfied each time. Thank you so much..i feel like a part of the family.

kimmie127

May 27, 2015

at 30,000 miles car needs a lot, but right now I'm on a budget, they worked with me what could be done in phases and not all at once.always very helpful and very friendly.

Estelle

May 27, 2015

This was our first service appointment since car purchase. The team is friendly and efficient. Customer waiting area is clean and comfortable. A great experience!

Senorole

May 27, 2015

We had a great experience buying our dream car from Cardinale Way Mazda! Brian was great and worked hard to get us the deal we wanted.

klm91

May 24, 2015

Such a great car buying experience especially for my first car. Sales guy wasn't pushy or just reading off of the sticker. The process was so easy and hassle free and the lot had plenty of options to chiose from. Not only different models but packages and color options. Definitely drove off happy!

David1ray1

May 24, 2015

The last time I bought a new car was almost 15 years ago. No longer are the games or keeping your drivers license hostage. I pretty much did all my dealings on line with David Starlin of CARDINALEWAY MAZDA in Mesa, AZ. We agreed to a price and terms before I even got on the lot and was promised nothing would change once I got there. David was true to his word and nothing changed, except I got more for my trade-in than expected. The deal was smooth, no issues and no surprises. If I had to come up with any negative it would be when I got to Finance. I did feel a little pressured to buy an extended warrantee service. Other than that, It was actually an easy transaction, no pressure, and comfortable atmosphere.

Ale

May 23, 2015

I was in for my 5,000 mile service. I'd called earlier that day and unfortunately the system didn't keep my information... it didn't matter. Nick made sure I was in and out of there just as quick as if my appointment was in the system. The couple of experience I've had with service have been very pleasant and they have been quick. It has been a pleasure to work with Nick at Cardinal Way Mazda!

Sydneyalyse121314

May 22, 2015

I came in with low hopes of being able to trade in my SUV for a beautiful Mazda. I've owned 2 mazdas in the past. And loved this dealership, and my mazdas. I've been to 2 other dealerships saying there isn't much they can do for me since I was extremely upside down on my SUV. But low and behold Brian really worked with us and got us into my favorite car and I'm as happy as can be. He's great and friendly and not pushy. Would recommend him to anyone.

sarah-dyann

May 18, 2015

I walked into this dealership with a few hesitations (I am a female and they say not to shop for cars without a male present, something about a better deal). There was no one around on a Friday evening at 7pm so Donny, the general sales manager, was more than willing to show me around and let me sit in every model I was interested in. He was straightforward and honest, with no gimmicks or haggling. We spoke candidly about what I was looking for and I mentioned a few deals I saw online. He was able to beat every one of them. During my purchasing process they were patient and explained every option available to me. It was a seamless and easy process, for someone who has a hard time making decisions! I would recommend this dealership for every Mazda need!! Thank you again for amazing service!

ubgrad

May 18, 2015

Quick and easy purchase. Took time to show me the numbers to make sure I knew what I was buying.

jpl315

May 18, 2015

I absolutley hate buying a car, new or used. However, I need to say that my and my wifes' experience this weekend at Cardinale Way Mazda could change my feeling.I had initiated the contact via an on-line inquiry and was leary of what the outcome might be. But from start to finish I had a great experience with our principle sales contact Dave Starlin. Very courteous initial contact and that carried through all of the way. No pressure or fast talk just a good exchange. Dave was very helpful and took care of us and all our questions with an easy manner and straight talk. Follow on actions with the Finance Manager Sean Spiker were also very relaxed and efficient. No long waits or confusing talk. Sean provided some very nice options with good explanations and no hassles, by ANYONE. Thanks guys for a suprisingly pleasant experience. We'll be back.

Cookielady52

May 17, 2015

My husband and I visited CardinaleWay today on a"fact finding" mission, since it was my intention to purchase a Subaru. When we encountered Stacey Walters, we decided she was the person from whom we wanted to buy a car. It helped that she is selling vehicles with epic safety features! We had the most positive car buying experience we have ever had. There were no high pressure tactics, questionable sales pitches/claims and was completely haggle-free. It is my intention to highly recommend this Group!

Scherie

May 14, 2015

As always as soon as I pulled into the drive, there is Nick waiting for me, with paperwork in hand and ready to give me the princess treatment. Most people don't look foward to going to a dealership and waiting on the cars, but with Nick by my side, I always look foward to the experience.

Brent

May 14, 2015

Happy that my wife and I took our daughters advise and went to Cardinale Way Mazda when we were looking to buy a new car. Brian Soncrant was a great sales person to work with. He knew the ins and outs of the cars we were looking at. Along with Brian, Donny Mortier and Wayne DeLeo worked real hard to get us a price we could live with and Chris Mankin , in finance, topped off the night with a personality that just made you happy that you had just laid down a bunch of money for your new car. Although we don't expect to see Steve Ross in the service department for a while, he made it so you want to just drive in to see him even though your car is not ready to be serviced. It was a very enjoyable experience.

anna0794

May 13, 2015

I wish this was my first and only stop for the sake of time that I invested in finding the right price for my Mazda3 iSport. Although I had to visit five different dealers and get offered outrageous APR's and monthly payments before I made my visit to Cardinale Way Mazda. I walked into the dealership with the knowledge of exactly what I wanted (car, monthly payment, interest rate, etc.) and Stacey Walters was the one to be my super dealer angel! I was her very first sale and may I say she did an awesome job, she was a natural. After dealing with several dealerships, Stacey was the most honest and helpful while finding me the right price. She knew that I had already done all of my research and that I knew exactly what the Mazda3 had in store. She didn't do much sugar coating which I really admired. The process was long, although that was due to my insurance and cosigners lack of urgency to send thier information over. Thankfully the six hours did fly by while hanging out with Stacey. She made me feel comfortable and constantly at home, even though I was at a car dealership. This was the best experience I could have asked for while purchasing my very first car.

bluerule

May 12, 2015

From scheduling right through to getting me out the door quickly - Nick took good care of my vehicle and myself. I was there for the 20K, but asked them to take a look at my AC in prep for the AZ summer. "No Problem". Waiting area is nice, but I didn't have to stay long, as my vehicle was in and out of the shop very quickly. Why buy and get your car serviced anywhere else?

Amanda

May 11, 2015

Cardinale Way Mazda was excellent to work with! From the moment I set foot on their lot, I never felt pressured to buy like at other places. It was such an easy, no-hassle experience! Matt Shelton, my salesperson, was wonderful. He was friendly, answered all my questions thoroughly, kindly explained and demonstrated features I didn't know about or understand, and made sure to keep in touch while locating exactly what I was looking for (I wanted a very specific package and color). When it turned out that vehicle was no longer available from another dealership, Matt and sales manager Wayne DeLeo went out of their way to get me exactly what I wanted but even BETTER and still within my price range! Talk about impressive!! They also gave me a great price for my trade-in, as well as multiple financing options so I could choose what was most comfortable for my budget. Wayne over in finance was very pleasant and helpful, making sure I understood what I was signing, what would happen with payoff of my trade-in, transferring my plate, etc. Overall, OUTSTANDING service and a fantastic car-buying experience! I would happily refer anyone to Cardinale Way Mazda for their next purchase!!

lad123

May 11, 2015

Charles Reed and Wayne Deleo went out of there way to find me a Mazda that i wanted. I am vary happy with the purchase

Jerry

May 10, 2015

Best experience we have had in a long time. We are seniors and thought that the way we were treated was a thing of the past. Everyone was GREAT, Steve Ross took great care of us, and a special Thank You to Clint the young technician that helped up understand our new navigation system. Without his patience we would have been lost. Preston and Mary Davis

KristinaB

May 8, 2015

I want to say that Eric Little and Thomas Michael did an outstanding job working with me on purchasing my vehicle. I am not an easy client. My family and friends often call me high-maintenance. Walking into the dealership I knew exactly what I wanted on a very tight budget. Eric and Thomas were very patient, respectful, and gave me no pressure over the two weeks it took me to make up my mind on which vehicle I wanted. I want to thank them for making it possible, and I can safely say I am a satisfied, proud owner of a Mazda 6. Finance Manager Sean also did a speedy fiance job. Overall my experience was just like I said at the beginning outstanding. Kristina B.

MeNgeldavid

May 6, 2015

Matt Shelton was amazing! Not at all pushy and really listened to what we wanted! Worked with us to work out a deal that benefited both of us! Would highly recommend seeing Matt!

MarleneM

May 3, 2015

I had an appoinment with another sales associate, but ended up meeting with Darlene Ledbetter who assisted me in finding my perfect vehicle. Her pleasant, helpful demeanor made the entire process a positive one. Darlene took the time to listen and go over the different vehicles and options to see what I would be most happiest with. I ended up purchasing a fully loaded 2015 Mazda CX5. Darlene sat in the car and explained all the bells and whistles. I am not savvy with electronics, so this was really beneficial to me.The team in place is amazing and I will definitely be a life long customer!

asaunders78

Apr 30, 2015

Steve Ross has been amazing to work with. Best service experience I've ever had and I've had a lot of vehicle service through the years. Highly recommend him and Cardinale Way and will continue to come back.

Lee

Apr 29, 2015

Darlene Ledbetter was hands down the BEST salesperson I have ever worked with. Not once did I ever feel as though I was being pressured into a sale. She educated me on the 2016 Mazda CX-5 and the new improvements and differences between that and what was my current 2014 Mazda CX-5. I always felt comfortable, at ease, and most importantly, I trusted her and what she was telling me. After the deal went through, she even took me to the vehicle, sat in the car and went through the infotainment system with me. NO other sales person has ever done that. Darlene was quite surprised by this but as she said, knowing your features makes the car more fun to drive. SO TRUE!Thomas Michael is the most personable numbers guy. He really met and exceeded all of my expectations and got the numbers crunched to where I needed them to be. Chris Mankin in Finance was super personable as well and got me in and out in no time! Fastest signing of paperwork EVER.There's a reason why Cardinale Way Mazda at Superstition Springs is at the top of their industry. They are not just car salespeople, they are friendly, personable and CARE about their customers. I will remain a true and loyal Cardinale Way Mazda customer! Thank you!!! :)

Ann L.

Apr 28, 2015

Brian is very knowledgeable and easy to work with. What I thought would be a stressful experience, turned out to be very pleasant. Brian worked to get a me a deal that I was comfortable with. I will definitely be recommending Brian and Cardinale Way Mazda to friends and family. And I will be buying my next car from him, as well.

mfr24

Apr 24, 2015

What a great dealership. Nick is caring, efficient, friendly and knowledgeable. I have great confidence in the service that my car (and I) will receive. Thanks so much.

Karla08

Apr 24, 2015

I have purchased several cars from this dealership and they have been excellent! The team work is impressive and they treat us like family every time. Thank you!

b0br0b

Apr 23, 2015

Excellent service, Nick got me in and out in less time then promised. 2015 Mazda 3, initial 5000 mile service. Also washed the car for me.

Raj58

Apr 21, 2015

Wish to thank sales associates Matt Shelton and Brian Soncrant for making the car buying process very pleasant experience-they went the extra mile to ensure we got the exact color combination, model specification, etc., plus an awesome deal on the 2015 Mazda 6...highly recommend this dealership over others in the valley.

rcsmith

Apr 20, 2015

Brian McFadden was very professional in handling us as his customers. He seems to care and takes pride in meeting his customers' needs to very best of his ability. We liked the fact that he is not the type of a used car salesman that uses high-pressure sales tactics. He tries to make his customers feel very much at ease, in ways such as offering drinks, talking about family, weather, relatives and their residence location close to our own area, etc. We will recommend his services to friends and family.

Car Girl

Apr 19, 2015

When you are ready to buy, contact Adrian Carrillo at Cardinale Way Mazda! He is friendly and knowledgeable. Also very patient. Overall good experience. I bought a 2015 CX-5 Touring with moons and tunes pkg. Drives like a car. Very smooth.

Ryan I.

Apr 18, 2015

Our third daughter who will be driving in less than a year will be needing a car so my wife and I were torn between a Mazda 3 and a Honda Civic. The difference was the Cardinale Way Team. The salesman Daniel Mosqueira was more concerned with providing us information than pushing us to fill out a profile/application, which made us feel no pressure. Most sales people like to quickly find out if they can make the sale and I can appreciate the time he spent with us. Thanks Daniel!We didn't purchase that day and before we left we met Wayne DeLeo the Sales Manager which is understandable since we did take the vehicle for a test drive and he should meet the people driving one of his vehicles. Wayne was also professional with minimal questions and understood we were shopping. Again, no pressure felt, very genuine and good experience. Thanks Wayne!I would have to say if it wasn't for such a pleasant experience with the first two team members we spoke to, I doubt we would have even returned, much like the other dealership we met with. (name unmentioned)Upon returning by myself to negotiate we couldn't find the car we test drove, which was white with black interior, but I was okay with a black one available on the lot. My wife and I had a price in mind for each of the vehicles we were interested in. I received the first offer from Daniel and Wayne, which was the basic pricing. I was pleasantly surprised when we came to the agreed price based on what my wife and I had in mind even though it wasn't the white car of choice.Please keep in mind I feel they would have found the white one I wanted, but the experience for me had no pressure from the start so I did not feel the need to place further demands. My final paperwork was with Chris Mankin, who was "only" able to talk me into the warranty program because this car will be handed to my down to my daughter and I knew my wife wanted the security of the warranty and the service program. As much as I wanted to continue to haggle knowing I wasn't getting anywhere with the price I knew I was only wasting time. There was pretty much no way I could keep this up with my wife waiting for me to just do what I was going to have to do anyway and accept the warranty. I have to laugh because I hate to haggle when my wife is sitting next to me. She didn't come down until we had an agreed price met, so haggling over a warranty on a vehicle for our daughter's car was just for me to feel like I accomplished something. Chris your made the paperwork fun for me so thanks! Just knowing I could simply cancel the warranty is probably all the comfort I need, but I wont. There is comfort in knowing if my daughter loses a key or anything needs to be repaired it will be warrantied until she is 20 is worth it. Not to mention, the service plan will help teach her the importance of maintenance on her vehicle so keeping her on schedule will be a helpful lesson. My wife and I would have to say this was one of the most pleasant vehicle purchases we have gone through in a long time and will be back for another vehicle soon!

Amandasarrivals

Apr 17, 2015

Thank you Matt Shelton for helping me purchase my new CX-5! I absolutely love it and all the fancy features, bluetooth, the comfortable seats and the perfect amount of storage in the back.This is my 3rd Mazda and 2nd Mazda from Matt. I couldn't be happier!Matt is caring, friendly and does his best to do what his customers want. If you are looking for a new car go see Matt -he will take care of you!!!And thanks Sean in finance, Nick in service and Wayne & Thomas in the tower. You guys are great too!!

Joe Coffman

Apr 16, 2015

The whole experience was easy and enjoyable. Everyone was super nice, helpful and efficient.My salesman, Eric Little, was very knowledgeable about the cars and understood and accommodated my needs. The finance director, Joean 'MaMa' was very charismatic and turned what could have been a grueling 40 minutes of paperwork into an enjoyable and productive session. All in all, I was in and out in under 2 hours. My thanks to all.

StanS

Apr 15, 2015

Thanks to our salesperson, Matt Shelton, purchasing a used car for my 19 year old son was a great experience. No high-pressure tactics, excellent knowledge of the previously-owned vehicle and a "team" approach to the sale made our time with Matt an enjoyable experience. As I told him personally as we were leaving the dealdership, he is a "one-of-a-kind" sales person. It was refreshing to work with a guy that seemed more like your neighbor than a salesman.

myzoomzoom.

Apr 14, 2015

Exceptional, salesman! Did everything possible to get best price, for car, in quickest time frame. Within 2 hours drove new car home! I would recommend to family and friends.

fsa0033

Apr 11, 2015

Bought a slightly new vehicle from them. They have high pressure tactics. The vehicle had 5,000 miles on it and the salesman kept touting it as new. The day after I purchased it, I noticed the cover of the emergency transmission release was missing. The salesman wouldn't cover the cost stating I didn't ask for it to be replaced the night prior. It was dark when I reviewed the vehicle and didn't see it missing since it's black. I had to pay $11 for a 2.5cm plug. He wouldn't budge on it. So, I just purchased a $31k vehicle and they wouldn't oblige an $11 item that was missing because I didn't ask for it prior to buying it. I will never patronize Cardinale again. I own 3 Mazdas-2004 Miata, 2008 Mazda6 Grandtouring, and 2013 Mazda6 Grandtouring. I have 2 teenagers coming of age and require another 2 vehicles. More Mazda will be receiving my business.

LarryD

Apr 10, 2015

I want to thank both Austin and Tom for making this purchase way less stressful than I anticipated. I started my purchase experience on the Friday before Easter with a test drive of both the Mazda 6 and Mazda 3. Austin was terrific and he answered all the questions I and my girlfriend had on both cars. We threw some tough questions at him and he was honest enough to let us know when he didn't know the answer, but quickly found someone in the dealership who could answer the question. He could've easily given us an answer, but he made sure we had the correct information.The experience continued the next day and not only did I purchase a new Mazda 6, my girlfriend purchased a new Mazda 3 during the same visit. We both received great deals and we're looking forward to a long, rewarding relationship with Cardinale Way Mazda.

MerrillFH

Apr 9, 2015

My wife and I had an excellent experience with Cardinale Way Mazda at Superstition Springs in Mesa. Steve Ross our Service Consultant was friendly, courteous, knowledgeable and very patient and addressed all of our concerns. This is our second experience with CardinaleWay Mazda and Steve Ross and we were very satisfied each time. We would highly recommend their service.

brismom

Apr 8, 2015

I purchased a CX-9 from this dealership. Nick Klaes was the salesman that helped us out. He made buying a car such a great experience. I've never dealt with a salesperson that was more worried about us finding exactly what we wanted then him getting money off the purchase. He was so knowledgeable answering all our questions and taking the time to explain everything. I dread buying a car, my husband usually ends up walking off the lot. This is the very first time when we got to signing the paperwork, it was exactly what we were promised. Thank you Nick. I don't ever want to purchase a car at another dealer or with another salesperson.

Misaac714

Apr 8, 2015

I purchased my first brand* new car from these guys. Talk about a breeze, I stopped in late Saturday before Easter Sunday. Understandbly they werent able to get anything done that night with it being a night before a holiday. Wayne did everything and was able to comminicate easily through text. He had it all ready for me to stop by after work Monday to pick up the new car. I spent maybe a total of an hour in the actual dealship! Matt is also a super friendly guy with a willingness to help! I would definately recommend them!

Cookie

Apr 8, 2015

Just purchased a car and couldn't ask for more courteous, friendly, honest and knowledgeable staff! Made it easier for us to get the car we wanted!! Great experience from beginning to the end. We'll recommend you guys to our friends and family. Matt and Al went out of their way to please us with what we were looking for in a car.

MariaBank

Apr 8, 2015

Just purchased our card there and the experience exceeded mine and my wife's expectations. Brian M. was very helpful and guided us through the whole process. It is a breeze to do business there and I highly recommend it!

sbd3

Apr 7, 2015

Buying a car is always fun. Finding that perfect red car.Finding a perfect price, finding the perfectsales team that is OK with taking more than one red car for a ride.Some times twice.What a honest God loving sales team.Matt Shelton was so nice to deal with. Honest and knows his product line.I enjoyed the entire car purchasing drama because Matt made it fun,easy and honest.Thanks Matt!Yes I bought a white car, not red......Fantastic experience and price.

surfnet

Apr 5, 2015

Been working with Nick and Steve for a few years now. They know their stuff and try to help you whenever they can. They are appreciated and they take the time to listen to your concerns. The wife hates going for oil changes at dealers but Nick and Steve make her feel at home and that's important to me. I have purchased many cars at this dealership and there are many reasons for that. Nick and Steve are two of the reasons.Keep up the good work! (And lets not talk about the vibrating garage door opener I thought was a dash rattle) :-)

Dreia1

Apr 4, 2015

I dread going to dealerships on my own, but Daniel and everyone at Cardinale Way Mazda was very helpful, professional, friendly and not too aggressive. I appreciated that. Daniel listened to my needs and concerns and helped me find the vehicle I needed in my budget. Overall, it was an excellent car buying experience. I am so happy with my new Mazda CX-5! Thank you!

Scherie

Apr 2, 2015

As always I get the pleasure of working with Nick. He takes really good care of me, making sure I am kept upto date with whats happening with my car. He ready and waiting when I pull in for my service. I look foward to working with him again in the future,Thank youScherie Lewis

Bradleyj1016

Apr 1, 2015

Very good car buying experience and staff was friendly and worked with us on getting a great deal. We are very happy with our car buying experience would recommend them to friends and family

fred weinerth

Mar 30, 2015

Excellent in all areas. A no pain experience for sure.Was promptly welcomed and auto servicedwithout delay. Waiting area very clean and comfortable and car returned after service very clean and with all 1st. servicing completed as promised. Came away from appointment very pleased.

Dulce/Candy

Mar 29, 2015

We have purchases 3 cars from this dealership and dealt with Brian McFadden every time. Brian is very knowledgeable and very pleasant to work with. We would highly recommend this dealership and Brian to all our friends and family. Thank you.

dtellsAZ

Mar 28, 2015

We just upgraded our vehicle from sale dealer, same salesperson. Glad we did on both accounts. Selection, orientation, negotiating all went very well. Finance dept was less painful than last time, far better than many, still vast room for improvement. Brian McFadden is thorough, honest (yes, I said that about a used car salesman) and great to work with.

Beth

Mar 27, 2015

After reading good reviews about this dealership, my husband and I stopped by Mesa Cardinale Way Mazda to look at a Mazda CX-5. We were not disappointed in our selection of dealerships or vehicle. Will was very friendly, direct and honest. Will and his manager, Wayne, worked with us to get the car we needed at a fair price. We were able to complete the transaction in one afternoon. If you're in the market for a new or slightly used car, I recommend you visit these guys.

JW

Mar 26, 2015

Great experience. Went just looking at vehicles and ended up buying one. The "Sales Guru" Mr. McFadden was honest and trustworthy. I usually dislike sales people, but was treated with respect and not forced into buying.JW

kpeters007

Mar 26, 2015

I have used Cardinale Way Mesa for 3 years now and always have a positive experience when I walk through the doors. The service staff is knowledgeable and has my best interests in mind. I would highly recommend Nick and Cardinale Way for all of your service needs!

Jacquelyn Larson

Mar 25, 2015

I did not have much credit but really needed a safer more reliable car and Robby was able to help me get the car and rate that I wanted! I would recommend him!

codi

Mar 24, 2015

We have purchased 2 vehicles to date and have experienced honesty and integrity dealing with Brian McFadden. He treats us like family. Rich & Colleen Nordlow

Silmaril

Mar 22, 2015

My husbands birthday is next week, and he wanted a very specific vehicle. I called ahead and spoke with Wayne, the sales manager, and told him what we were looking for. He found the CX5 in the color and package we wanted. We did not have to waste any time wandering around the lot aimlessly.Wayne put us in the capable hands of Brian McFadden, who was nothing short of brilliant. We were trading in a 2 year old Ford Fiesta that depreciated almost half its value. To our delight Brian managed to work a miracle and turned our upside down loan into a dream vehicle. Based on our previous experience we found that everything goes pear shaped with the finance department. Not so with Jo-Ann and Sean. They were friendly, efficient and delivered above and beyond what Brian had promised. The whole Cardinaleway team was simply amazing.Weve had the car for one day and are thrilled with our purchase. I highly recommend this dealership.

Toby2000

Mar 21, 2015

Brian McFadden was awesome in helping us with a new car sale, and trade-in. He was able to work pure magic - I will be recommending this dealership to friends and family.

thejmeister

Mar 20, 2015

Always a great experience. We have been loyal customers for nearly 6 years. Sales staff is always helpful and has always listened to our needs and concerns. Service is very quick.

Melbelle

Mar 19, 2015

These guys are honest and trustworthy. They aren't trying to rip you off, they genuinely care about getting you the best deal and the right fit. I've never had a good experience with car salesmen until now. I will never go anywhere else!

oldernie

Mar 18, 2015

Pleasant experience in negotiating price. Excellent communication while waiting for our specific model to arrive, during which a new car was provided for our use. Finally, proactive in demonstrating the features on the car to our complete satisfaction.

jimR

Mar 17, 2015

Eric Little and Thomas Michael made our experience a great one. The customer service was great, they did not pressure us in any way. We got what we wanted at a price we were happy with. This is a great team and I would recommend them to all my friends and family.

bluevase98

Mar 17, 2015

I was mentally prepared for the hard sales pitch and the game playing but from the time I stepped into the dealership, everyone was genuine and friendly. They were very concerned that I got the car that was best for me. Even when I changed my mind several times. Got a good price and felt a good value.

Ian

Mar 15, 2015

Very professional group of people, but laid back and comfortable to be around. The customer service was exceptional and I did not feel pressured at any point. Got a great deal and would recommend their services to anybody interested in buying a new or used Mazda or anything else they have available.

Rachael

Mar 10, 2015

Dylan, Sam, and Donny all did their very best to ensure my happiness. Not only did they take their time helping me understand all my options, they did everything in their power to ensure I got the best price for what I wanted. Thank you again!

Anna

Mar 6, 2015

Brian's customer service is beyond the best I have delt with. He did not pressure us like other sales guys have done. He worked to make us happy and to fit our budget. I absolutely will come back to deal with him again and recommend him to all my friends and family.

Sean L

Mar 6, 2015

Posted a review about overinflated tires after a visit and Nick called back ASAP to discuss the issue. They're checking to see if they have a tire gauge that's gone bad because Nick said one of his top guys did the work. I appreciated the prompt response to address the issue. (I checked my gauge against a co-workers to make sure it wasn't on my end).

alyssa1217

Mar 5, 2015

I came here with no intentions of leaving with a car, found one loved it! awesome service here! (: definitely referring others asap! thank you Brian.

mazdamiguel

Mar 3, 2015

I took my wife's 2012 Mazda for the 45,000 mile service. As usual, Nick Santarsiero was fantastic, friendly, accommodating and professional. Never had a bad experience in the past 5 years I've been bringing my Mazdas here (I have bough 4 at this dealer). Thanks Nick. Thanks Cardinale Way Mazda.Miguel

AZJim11

Mar 3, 2015

Truly the best experience I've ever had purchasing a new car from a dealer! They treated my 18.5 yr old son Alex like he was a V.I.P. right from the beginning and were very patient with our decision. It was my son's first new car and he was VERY nervous with anticipation. Eric Little was truly incredible...a real professional with a TON of knowledge about the Mazda lineup. His follow-up with us was timely and really showed that he was there for us when we were ready to make a decision. There was never a 'hard sell' approach; it was always smooth and simple and made us feel very comfortable and at ease while deciding on a new car. My son had dreamed of a new car for many years, and he was set on a Mitsubishi Lancer GT. After I forced him to go to Cardinale Way Mazda and introduced him to Eric. we test drove a 2015 Mazda 3. He really liked it but he still had his heart set on a Lancer GT. We went to the Mitsu dealer in Scottsdale and there couldn't have been a wider gap in the two dealerships. From the beginning, the salesman at Mitsu basically didn't know anything about the car. They were VERY fishy with the financing and terms, and even though Eric and his team gave us the EXACT interest rate and term (with the payment we wanted), my son still was leaning toward the Lancer. It took us making another trip to Cardinale Way Mazda in Mesa and two more test drives before my son decided on a grey 2015 Mazda 3i Sport edition. Eric helped us move up to the next model (from the base model) for a small increase in payment but it had about 500 'test drive' miles on it. The sales team jumped into action and found another grey Mazda 3i Sport with only about 12 miles on it...it was perfect and my son was overjoyed. From start to finish, this was a red carpet treatment from a very experienced and well trained staff at a true professional automobile dealership. Mazda should be proud that their name is being represented so well by such an incredible staff here in Mesa. I can't wait to start referring my friends and family to this great team at Cardinale Way Mazda! Thank you everyone for making my son's dream come true!

Donna

Mar 3, 2015

Friendly Salesman from the first moment/treated me like a part of the Cardinale Way family! Worked diligently/got a car made for me!! Thanks!

mazda

Mar 2, 2015

The best experience in car buying. Eric Little was very accommodating and took all the time we needed to show us all the models we needed to see and drive.For the first time in our 40 year experience in car buying (always new cars) this is the first time we didn't have the pressure of talking with 4 or five people trying to trick us into buying a car and no playing games when it came to the price of the car.We were able to negotiate a little without the game playing.Eric has called us a few times to ask if we have any questions and helps us in any way possible.Other than Eric always returning our calls, we had placed a call to finance office after we had taken the car home, and did not get a response. We had to end up having to stop at the dealer to take care of the matter.

Boozer

Mar 1, 2015

The sales people were great to work with and were able to get the payments down to what we could afford. Thank you all for a great experience.

jbig1atlive.com

Mar 1, 2015

Had a overall great experience. They worked with me to help me get into the car that I wanted. Staff was super friendly and Dylan was nothing but helpful and professional. Would and already have recommended people to go here.

vb

Feb 28, 2015

Brian McFadden was awesome, and very knowledgeable. We went in to just look, and left with my new zoom zoom. Fabulous, easy and smooth experience. Will refer friends and family for sure.

Candacednae14

Feb 27, 2015

Mazda Cardinale Way was extremely professional and helpful! Brian McFadden, aka BMac, was the best sales associate I could have asked for! Super friendly and knowledgable, he got be the best deal on my new Mazda 6 anyone could ask for!!

zoomzoomzoom

Feb 25, 2015

I am complimenting the customer service that I have experienced with my mazda 3 coupe. I have worked with Nick Santarsiero for every visit and he is always friendly upon arrival and time frames that he has stated for any service performed has been finished within the frames stated and my car is always given back to me in a clean state. I would recommend service to friends & family.Chris Celis

chogie2464

Feb 25, 2015

I wanted to let you know that Brian McFadden did a great job in helping me find just the car I needed at a great price. I had a part go out within the first 5 days. This was not due to the fault of the dealer or Brian but just coincidental and the car was a 2007. The dealer took the car in and replaced a $750 part for me at no cost. They did not have to do this but stuck by their sale. I would recommend Brian to anyone and Cardinale Way.

AZMazdaFamily

Feb 25, 2015

I am a previous customer of this dealership and was looking to buy a pre-owned Mercedes sedan. Brian McFadden came in on his day off to help me and we had agreed on a price and gotten the deal done faster than I've ever experienced before. I got a great deal on a great car and the entire time was treated like my business was valued.

willworkfor food!

Feb 24, 2015

There are very few car dealers that we stop in after purchasing a car from - just to day hi, but we do with Cardinale Way Mazda. Yesterday we were in the area, stopped in to say hi to Wayne DeLeo, and take a look at the Mazda 6 that my husband has had his eye on. Well, we ended up purchasing our 3rd Mazda from them yesterday, and once again, it was a really nice experience. Every employee we have come in contact with here, is pleasant, knowledgable and respectful of our choices, decisions and concerns. We've purchased 3 of our own vehicles here, and would gladly recommend them to anyone that's in the market for a Mazda, or used car.Thanks Wayne & Matt

Rhonda

Feb 23, 2015

Brian McFadden did an amazing job in helping me to get a used car for my 16 year old daughter.He was very attentive to our wishes and helped to find a car in our budget and one that my daughter loved. The finance department really went to bat for me. They were able to help me find financing with a less than perfect credit score and at an interest rate lower than i expected. I was very impressed with everyone's knowledge and creativity in getting the deal done. Best birthday ever!

jlw4evr3

Feb 22, 2015

My experience was great! I made the sales man work hard to get us into a family van! He was able to show me a few Hondas and I found the one I wanted! He was also able to get us a great deal!!

audreya2

Feb 20, 2015

Nick really makes you feel important as a customer and makes sure my vehicle gets what it needs in a timely manner and while you wait hook into the free wifi and the time flies by. It's always a pleasure to have my vehicle serviced. Thank you again Nick!

vannessachapman

Feb 19, 2015

Just bought a Chevy Equinox on Sunday and I have to say that both my husband and I were extremely impressed with everyone we dealt with at Cardinaleway Mazda. Matt Shelton and Eric Little went above and beyond in every aspect of this car buying experience! We will be returning customers and we will be recommending CardinaleWay Mazda to anyone we come across that is in search of a new or used vehicle.

"T"

Feb 18, 2015

My wife and I limped a poorly running 2005 Mazda Speed into the dealership, we were greeted by a friendly Steve Ross who took our car back to the Service Department and after a short period of time called us to his desk and explained everything needed, but they would not have the parts until Monday, I met Clint the Shop Lead who actually seemed to be excited to work on a Mazda Speed. Steve explained everything to be done on the car and the cost. We picked up the car on Tuesday and were very happy with the results and a great running car. Our first time to this dealership and it will not be the last. Many thanks to everyone we dealt with.

Susanna

Feb 16, 2015

This was an excellent experience! We enjoyed everyone we met, they were all helpful and polite. Will, and his supervisor, went above and beyond to help us get into our van, and Chris and Mamma made finance a blast! Overall fun!

Brookedenevan

Feb 15, 2015

Hayden was amazing! We were in and out in less than 1 hour! He was so courteous and very patient. I would recommend him to anyone!

kavaneba

Feb 15, 2015

Overall fun experience :) super sweet and understanding people. I would recommend them to anyone looking for a car. They are very accommodating and customer friendly.

BostonGirl

Feb 15, 2015

Thank you to all of the people who work there I can't thank enough of them their all wonderful! A Big Shout out to Mamma

Celena95

Feb 13, 2015

Best Service I've ever experienced! With the help of our wonderful sales man, Danny I got 2 new 2015 Mazda 6! I couldn't be happier! They got me out of my old Saturn Vue and into an amazing car! Thank so much! Will always go here for my future Vehicles!

ep1981

Feb 13, 2015

Brian and Wayne took great care of me! This is the second vehicle I've purchased from Cardinale Way, and they made it very clear that client relationships are very important to them and they will go the extra mile to earn your repeat business!

silvia

Feb 7, 2015

We have purchased 3 vehicles from this location, the last 2 have been my very own personal brand new Mazda.I was treated very well and Matt S. Eric L.and ThomasM. were very professional Thank you ,

Amccaw17

Feb 7, 2015

Brain was wonderful. Helped me get out of a bad deal with a Toyota lease. He was very knowledgeable in what I was dealing with, as well as bending over backward to get us into a new vehicle.

shagood83

Feb 6, 2015

I had a wonderful experience from first phone call to closing of the deal. Brian helped us find the right car for our family with in a budget we could afford. Will made sure we were completely satisfied with our choice with out pressuring us to make the deal. Last but not least Chris made the financial experience quick and easy and helped us to make smart decisions to protect our investment.

mistycoon

Feb 6, 2015

For us being a young couple we have been lied to a lot and treated like garbage from other dealerships. Brian was very friendly and treated my wife and i with the up most respect and was honest with us. I would recommend this dealership and Brain to young couple and older people of any age because of how respectful they are.

davidsongirl

Feb 6, 2015

I had an amazing experience at Cardinal Way Mazda. It was time to buy a car again and I was a little nervous. I felt at ease shortly after I got there. They made the experience very easy. They were very friendly and explained things well. Daniel was my sales representative and he explained everything I needed to know about the car, including all the buttons and how they worked. I would definitely go back and would recommend them to a friend.

lauraleanza

Feb 2, 2015

Matt Shelton and Brian McFadden worked together to make my accident all but disappear. Ended up with a gorgeous new car, same payments as before, even though my credit score had fallen through the floor. Magic. They are magic makers!

dgmori00

Feb 1, 2015

Never been in a more friendlier dealership. Never once was I pressured for anything, they were more concerned for my needs and wants. I have been buying new cars since 1971 and have bought many but I never ever had the experience like the great one I had at Cardinale Way Mazda and Brian McFadden Thank You Brian!!

Cherishlee

Feb 1, 2015

Darlene was my sales person, she was very friendly & gave me a GREAT deal. i would highly recommend to any one who was looking to buy a car.

MELISSA

Jan 30, 2015

WAS GREETED RIGHT WAY! GIVEN PRICE FOR NEW BATTERY BEFORE TAKEN BACK. ALSO ADVISED OF WARRANTY OF ITEMS ETC. ALL QUESTIONS ANSWERED BEFORE WORK WAS DONE. TIME TAKEN TO COMPLETE SERVICE WAS FASTER THAN ESTIMATED TIME GIVEN. NICK'S PERSONALITY MAKES YOU FEEL AT EASE AND A LITTLE MORE RELAXED FROM A FRUSTRATING SITUATION NORMALLY.

Loyd

Jan 27, 2015

I went in to test drive a CC Volkswagen to see if I liked the drive .I told Brian that I was going to another dealer to buy one as I saw one in the West Valley. Well I did not like the car and told Brian M why. He listen to me and found the car that fit what I needed and wanted in a car for my work.He showed me several which where in the ball park but as I made comments he listened and then located what worked for me. I would recommend that you go there and ask for him. He put me first and the sale was second. He worked on my behalf to get the deal that worked for me.Sean in the finance dept. and was able to get me the payment and the warranty that made sense. Overall a stress free experience. Loyd Rhyne

mazdamiguel

Jan 27, 2015

40,000 miles service. Excellent job, as usual. I get to Cardinale Way Mazda and they i's like going to a friend's house. Nick Santarsiero's attention to detail is superb, as well as the work of everyone involved in the service of my Mazda.Thank you Nick! Thank you Cardinale Way Mazda!Miguel Alonso

BobandPam

Jan 25, 2015

Great people. Had the car I wanted. Got a great deal from Eric Little and Chris from Finance was great too - easy to work with.

AJTulips

Jan 25, 2015

Knew what I wanted in a new vehicle so when I walked on the lot, the salesman was happy to guide me to my 'dream wheels'. Brian M in sales is easy to work with. There is no price haggling and they offer a great price upfront. Financing was also a breeze; they found a great rate for me (bankruptcies are not the ever-dreaded, credit-ruining, social-stigmas of the past), and I closed the deal - quick and simple. My buying experience was so stress-free, that two months later, I used Brian M to purchase a vehicle for my son. My son is a first time buyer; sales and finance worked with him to find a great car at a great price (and a great interest rate) and even shipped the car to the east coast for him. Great staff, great vehicle selection, and great pricing = a great buying experience.

c2

Jan 24, 2015

Always great customer service when I go in to get my oil changed/tires rotated. My last visit I was helped by Steve Ross. Very nice guy, and great customer service. Fast service every time!

KyNielson

Jan 24, 2015

We love Cardinale Way Mazda! The experience was amazing, easy, and stress free.. The service was outstanding and a fast process! We are Mazda customers for life!

BeeJay3462

Jan 24, 2015

The dealership made the purchase experience excellent. Everything from choosing a vehicle through the trade in went seamlessly. Matt & Thomas were very helpful every step of the way. We were given a very fair value on our trade in and we received the best price of any dealership we visited. This is the fourth vehicle I have purchased from this dealership and have been beyond satisfied every time. I highly recommend Matt, Thomas, & the rest of their team.

meep1

Jan 21, 2015

Although this car will last me a while. I will definitely be returning to this group of awesome people! I already knew what I was looking for and they made the process flow that much better. From the paper work to the trade-in they even offered to buy us dinner while finance took care of the last leg. You can tell they care about the customer and making sure all goes smooth and you are comfortable. I encountered Anthony Gonzales on the phone but ended up working with Eric Little and he did a great job moving things along. Donnie was kind enough to meet me in the middle on my trade in and he even offered to get us dinner. So thank you to all of the staff who helped this process go accordingly..

jckamartin

Jan 18, 2015

After 5 months of research I settled on a Mazda CX-5 as the perfect replacement for our Honda Odyssey Minivan. One kid just graduated college and the other was a junior, so the 200,000 mile 2005 Honda had outlived its usefulness. We wanted the driving height and position we were used to, but we wanted something nimble, that would fit in the garage, looked awesome, and got good gas mileage. My wife drove a red CX-5 at another dealership and we thought we were months from purchasing but she wanted that exact car. The two weeks later I was on the Internet, ran into TrueCar and decided to plug in the exact specs for the Red CX-5 we drove, fully loaded with the same options. I was shocked when we got the same car back from three dealerships and Cardinale way and Jim Werklund's price was $800 dollars less than the no haggle TrueCar price from the other dealerships, including the exact CX-5 we had driven before. The other dealership reached out and said, they had never done True Car before and Jim reached out and gave me a low pressure pitch about how good Cardinale Way Mazda was. I didn't want to get tricked in the finance area so I called back and Jim directed me to an online form that took 5 minutes to fill out and within 20 minutes they called me back and I qualified for Mazda special financing, so I had a good fixed rate. I decided to go to the dealership. He talked me into bringing my wife, who hates high pressure sales. We did a little research on how much our old Honda Odyssey would fetch. I have to tell you. The price was never haggled once. What he said we would get we got and it compared exceptionally well to all other online prices I could find. To be honest, we were in the dealership most of an Arizona Cardinals game, and this was primarily looking at and picking out options. We got good prices and no pressure and even talked out of a few things. In the end we had to add roof rails to exactly match the CX-5 the wife fell in love with. The car we bought was fresh off the truck and was not prepped yet, so they gave us another CX-5 to drive home in. The majority of the wait time was spent while they were finding a buyer for the old Honda Odyssey. Financing went smooth. This is where we got some haggling, but no real pressure over extended warranties. I have read all the research on extended warranties, and I can tell you that I have had turbo charges, alternators, air conditioners all blow out on very highly reliable Japanese manufactured new cars so I will not take a chance. That is me, but you could get out of Cardinale Way without one. We turned down other options and they were okay with it. FOLLOW-UP. We bought in mid-November, but I didn't want to write the review until it had all sunk in to see if there was any buyers remorse. None. Love the car. Other entities tried to refinance and get me a better rate with some of those extras I could have got in financing - none beat the price, the rate, the options of what we wound up with. We have 5000 miles on the car in two month. Dirt roads up to Four Peaks. Trips to California and Flagstaff. Commuting. We got a cracked windshield on the freeway, and there is special glass, and the service desk had a recommended installer who my wife thought was the best guy to ever replace glass. We also asked service about things for my son's Miata. Definitely recommend Jim Werklund, Cardinale Way, the CX-5 and TrueCar. In fact, my son bought our Acura from us and we are actually considering getting the exact same car again, maybe AWD this time.

jason/gina

Jan 17, 2015

I met Brian while at work and we discussed the vehicle I purchased. The number one thing I really appreciated was that he was not a pushy used car salesman. He is a genuinely nice guy and I couldn't have asked for a better person to help with the process. He gets an A+ completely satisfied rating from me.

angel1387

Jan 15, 2015

Brian Soncrant and the crew of Cardinale Way Mazda were excellent. My husband and I are first time buyers and we were interested in a 2012 Nissan Xterra. Brian was very friendly and greeted us right away, and made great conversation with us on the test drive. He was able to accommodate the price for us so we could make the payment price we wanted. Once all the paperwork was done and we took the vehicle home the camera in the rearview mirror stopped working. Brian and the service crew took care of us and even got us a rental car for the day while they worked to fix the camera. As someone who works in the customer service industry I was very happy with the service we got and would definitely buy from them again.

ddillon

Jan 15, 2015

I can't say enough about this dealership! The attention that was provided to us in finding the car to meet my son's budget and the right vehicle for his needs was excellent. We needed to find the right car in a very short period of time and Brian McFadden (our salesman) came through big time for us. I can honestly say I am very comfortable knowing my son is driving a very reliable vehicle. He loves the car. Thank you again Brian for your honesty and the attention you provided.

Ale

Jan 12, 2015

This was my first new car purchase and they were extremely helpful and friendly! After my experience with one other dealership that day... they were a breath of fresh air. The buying process was easy and painless! They found a way to make it work out for me. I strongly recommend working with Brian and Wayne at Cardinale Way Mazda!

JULESverne

Jan 11, 2015

I have put this dealership on my all time favorite list!! They are so friendly in the service dept., especially Steve Ross, and I always get the best possible customer service when i visit the dealership. I would recommend this to anyone who is in the market for a car or an oil change:)

catherine_baker

Jan 9, 2015

This was my first time ever purchasing a vehicle so needless to say I was a nervous wreck when I got to the dealership but all of that changed when Chris started to help me. He was so friendly and explained things so well. He made the experience wonderful and I actually ended up leaving with a brand new car instead of a used car! I will definitely recommend this dealership as well as Chris to anyone who is looking to make a purchase.

bsm116

Jan 8, 2015

This dealership has an exceptional service department! Thanks to Nick, the service manager and Drew, our technician, my Mazda CX-5 was in and out of there within an hour. We really appreciate the friendly atmosphere and the competent staff - I highly recommend. Thanks guys!

laurennmeyer

Jan 7, 2015

I just celebrated my four year anniversary with Mazda - purchased my first car there in November of 2010. I take my car back there for regular maintenance because I know they'll take good care of me and my car, as evidenced by the relationships they foster with their customers. My service rep, Steve, always has my best interest at heart, and respects my graduate student budget. He knows I want to keep my car in good condition, but never lures me into unnecessary repairs. I recently had issues with my extended warranty company; Steve and the rest of the crew looked out for my interests when the extended warranty company failed to do so. I'm very happy with my experience at Cardinale, and will continue to seek maintenance and new purchases from them in the future.

rrassett

Jan 6, 2015

I recently arrived in arizona from wisconsin. When I changed from winter (rubber mats) to my carpeted maps my anchor pulled out of the carpet! I couldn't figure out how to reinstall so I stopped in the local mazda dealer. I talked to the service manager Nick Santarsiero and he gave me tips on how to remove the mats and he also reinstalled my anchor. very good customer service!!!

bluerule

Jan 6, 2015

From the minute you walk in, Nick and the people at Cardinale start taking care of your vehicle and you. I waited for my vehicle to get a regular checkup and was able to take care of some work while I waited. My vehicle was done before my two conference calls were, so they waited patiently while I finished. The cashier was very friendly and processed me out. My vehicle was returned washed and ready for another 5K. And I left with a big smile, extremely satisfied that I chose Cardinale Way Mazda - Mesa to purchase and service my vehicle.

slackerboy24

Jan 5, 2015

Steve is great to work with when ever i bring my care in for service. He always keeps me updated on the status of my service. Thanks for the good work Steve.

Tootron

Dec 31, 2014

Brian did an excellent job making the deal work. He worked well with the sales manager in making sure everything needed to make the deal was included in the deal. He was a pleasure to work with. Sean was also a pleasure to work with, he was also very pleasant and knowledgeable in doing the paperwork. We had dealt with another dealership and walked out after several hours of garbage from the staff. The manager called the next day trying to make the deal and we were still extremely irritated with the way they did business and gave the manager an ear full.

TiggerZ

Dec 31, 2014

I really enjoy dealing with Steve Ross, I am not a computer savvy to write a review but it's been over 5 years and Steve is a great person to talk too. It's hard to trust service at a dealer ship but Steve has been exceptional how to trust these company. So I take my hat off to him. Bravo and well done. Keep up the excellent work he does and the team he works with.Truly Louie Sibaja...Mesa, AZ.

Veryhappyandpleased

Dec 30, 2014

When I originally went in, I didn't think I would be able to trade in my vehicle for another one to reduce my payments. Not only did Brian do that, he also got me into a car I LOVE. He made the whole process extremely transparent, and answered every question I had. He told me what every charge was and how it factored in, so there were no surprises. He was very clear-spoken, and I did not feel pressured at all to buy a vehicle. I will definitely return to this dealership in the future, and I will highly recommend this dealership to anybody looking for a vehicle.

Malloryannc

Dec 30, 2014

From the phone to the lot I was treated with courtesy. My sales rep Dylan Spaid was knowledgable and patient; he even sat and waited in the waiting room with us while waiting in financial dept. The management on the lot and the reps in the offices were friendly and very informative. Great experience.. Left with great ride at a great price!

jls

Dec 27, 2014

I didn't buy a car from Matt, but he tried his best to get me approved but I will have to save a little more money. I will be back. Matt was very knowledgeable, friendly and very handsome. The only thing I did notice was how dirty the window were with the morning sun coming in.

ctroberg

Dec 27, 2014

I traded in my CX7 for a CX5. Matt and Chris were very helpful. This is the first time I have given a dealer repeat business so that says a lot.

Tobee

Dec 26, 2014

I have been remiss....I am not great at online reviews but here I am! A year ago on December 31, 2013, I went car shopping in Mesa, AZ. I travel a lot for my work so my in town moments are precious. I had a day to go pick out a new car so off I went to my local dealerships. I test drove a Honda SUV but it had no pizzazz and the salesman was dismissive and preoccupied with more promising purchasers. Then I test drove a Mitsubishi. A nice salesperson but not sold on the car. My next stop was Mazda at Cardinale and I happened on a "nice guy" salesman who had a no pressure/"show you every possible car right for you" on the lot approach. I instantly felt comfortable with him and test drove 3 different models. I have an elderly mom and needed a car that was easy for her to get in and out of. Matt Shelton took an inordinate amount of time with me and helped me figure out which model would suit my needs best. I ended up with a Mazda CX-5. As I negotiated with the dealership, I felt that Matt had my back. It was a positive experience for a paranoid car buyer who would rather drive an old car to death than go through the process of buying a new one! But Matt was wonderful and I ended my car buying day driving home in my snappy red Mazda! I've driven it a year now and I must say, I love this car. It is fun to drive, has some snap when I need to accelerate quickly and well, it is red and I can find it easily in a parking lot of mostly silver and white cars! Lol. When I return for service/maintenance, I am well taken care of by Nick Santarsierio and I always make a point of finding Matt and saying hello to him. I've found Cardinale to be a very professional dealership with a service oriented staff. Highly recommended!

Marti

Dec 23, 2014

I have needed to bring my 2012 Mazda CX-9 in to the dealership a couple times this year and the customer service is great every time! I have been lucky enough to work with Steve each time and he is wonderful! He is always friendly, up front about all the costs and how long it will take to perform the needed work, and answers all questions I might have.

Michelle

Dec 23, 2014

I have worked with Steve Ross for YEARS and enjoy his customer service!! Always friendly and ALWAYS answers any Questions I have. If I feel Im on a tight budget that day he tells me what I can do the next time. Good Honest guy!

larry

Dec 22, 2014

Our car went in for our first 5000 mile oil change and computer update. every thing went smooth had good service from Nick Santarsiero. He is a very good service adviser and very helpful.I am glad he was my service adviser.

ksmith2421

Dec 22, 2014

David was awesome and got us a great deal. I could not have gotten a better buying experience anywhere else and i really love the car.

Howard

Dec 22, 2014

I received prompt service for my fist oil change on my Mazda 2 with the application of the Automate 6 month paint sealer. Was in and out within an about an hour. This is my forth Mazda that I have taken to Cardinale Way Mazda for service and Steve Ross has always made each visit a pleasure to go to this dealership. This is the second Mazda that I purchased from Cardinale Way and each time I was treated very well by the sales staff and the service department after the purchase.

Kristen121

Dec 20, 2014

Great dealership from the first visit and the second. Never felt pressured to buy. They may sure I really got the car I wanted.my husband and I couldn't be happier with our new car! Thanks everyone at Cardinal mazda!

Aaron

Dec 20, 2014

Listen up, I've been a Mazda customer for 8 + years and over the past 2 years I had to make a lot of lifestyle adjustments. Every time I needed to make a deal happen even if I thought it was far fetched, Matt has always been there for me making sure I'm comfortable and that we all win and laugh in the deal. Thomas though he very direct, has supported me to make sure I'm satisfied when business has concluded. He helps me use his manager skills and apply them to my manager skills at my job. You guys are the best!!!

agochee

Dec 20, 2014

Brian, "MaMa", and Thomas were all wonderful to work with. They made an impossible trade work, and got me into the car I wanted at a payment that I can afford. I would definitely recommend this team to anyone I know who needs to buy a car.

rdrengson

Dec 19, 2014

I came in to buy my leased car, but ended up purchasing a new one. Brian helped tremendously and I was able to get a new car for similar payments as my lease. I would recommend this dealership to anyone!

Jerry

Dec 19, 2014

Working with Joshua was a nice experience, we are a senior couple and he showed us both respect and patience. If there were more salesmen like him it would make the buying experience much more pleasant. It was overall the easiest car buying experience we have had in a long time. Him selling the best vehicle did not hurt. Thank you Joshua. Preston and Mary Davis

Alan

Dec 19, 2014

Brian was very helpful in helping me get the best car fit for my needs. Brian along with Matt are great partners and provided excellent customer service. The dealership was easy to work with and Brian made sure the whole process went as smooth and fast as possible along with making sure he got me the best deals. I really recommend asking for Brian or Matt when going to this dealership.

Shmust

Dec 18, 2014

Not only have I beet very happy with how this dealership has treated me, but Darlene has been such a great help to a dear friend of mine as well! Taught her how to drive the car she wanted, as it was a manual transmission, and she did everything she could to get her the car she wanted! My friend and I are very happy with this dealership. Thanks again!

bryndan

Dec 18, 2014

Whenever I come to get my Mazda 3 services Nick is always friendly. Even when others there drop the ball he is always accommodating. Great guy

ArizonaLyn

Dec 16, 2014

The dealership was easy to work with and our sales rep, Dylan was knowledgable and very helpful and did not pressure us in the least.We were not able to negotiate a price lower than the sticker, which was a disappointment, but the price as fair.We had a battery issue with the used car we bought, but Gary in Service took care of us without a problem and was very enjoyable to work with.Our only complaint is that they tried to sell us an expensive warranty program... which we refused... and a ridiculously expensive "Key replacement" insurance. The financial rep made wild claims that a replacement key for our car would cost us about $900 and since only 1 key was provided with the car she highly recommended that we buy key insurance for $595. This "insurance' would provide us with 2 keys, ONLY if our key stopped working or if we lost our key. We refused this "insurance" and went to Arizona Key Guys-Premier Mobile Locksmiths (602-492-5397) who charged $100 for a Lexus smart key and $120 to program - or $220 for 1 key, $320 for 2 keys. We chose to purchase an actual key for $220 rather than $595 for an expensive insurance policy. We felt that the company either misrepresented the value of this key insurance policy, or did not have their facts straight. All in all, it was a good experience and we would definitely recommend the dealership.

slackerboy24

Dec 16, 2014

Nick is great to work with. It is a pleasure doing business with Nick. Always on the ball getting things done and as always get in a quick responses on the service I request a have.

Jillian Curland

Dec 15, 2014

I had a great time finding a mazda three. This is an amazing dealership that treats you like family! They have so much experience and great customer service! Ypu can tell they are not just there to make a sale, they are truly there to help you find the car of your dreams!

charlesdjohnson

Dec 13, 2014

Brian was very friendly, helpful, and moved the process along as quickly as he could. He was knowledgeable of his product and overall provided great customer service.

mia.hamilton

Dec 13, 2014

The sales person was kind and answered all my questions. This was the second car I bought here, they are low pressure. Very high quality service!

rtm1331

Dec 13, 2014

We were referred to the dealership because Firestone, who had done an oil change on our 2012 mazda5, told us the coolent collection cup was leaking, and the repair should have been under warranty. Nick did a great job explaining this to us. Turned out they had ben overfilling the bowl, and the pressure in the radiator system was just blowing out the excess. While we were there we met Brian, who showed us a new mazda 5 touring vehicle. It was brand new, had many safety upgrades, and the dealership offered us an opportunity to purchase it at about the same payment we have now (about a 10% increase). We love the mazda 5, are loyal mazda owners, and were very happy to get an opportunity to own the a newer, even better, version of the car we currently owned. Brian was amazing. He really did a good job. He made deal happen. Could not be more pleased......

mcfaden

Dec 9, 2014

Today was my first service department experience at CardinaleWay Mazda. From my initial point of contact to schedule my appointment through delivery of the service, the experience was exceptional. Polite, courteous and informative are the three best words to describe Nick's exceptional assistance. He was prepared upon my arrival, took his time to outline what was covered, listened to my additional comments and concerns and addressed them efficiently. Being my first experience with this department, he certainly went above and beyond to ensure I was pleased with the team and results. Thank you Nick for the wonderful support.

Doug Lowry

Dec 8, 2014

Chris was the sales associate that helped me. He did not try to guide me to any car or features I was not looking for. Described the features and how they are used. Help put a deal together (with a little of the usual negotiating). He was very accommodating. Good experience.Thanks Chris and thanks to Howard for the easy finance process.

Jshurwin

Dec 8, 2014

I went in to the dealership knowing exactly what I wanted and they accommodated all my vehicle requests. I would definitely recommend this dealership and Matt Shelton to family and friends. Thanks for all your help in finding my perfect vehicle.

Janabanana219

Dec 6, 2014

Chad Salerno was my salesman. He is very friendly and extremely professional. I traded in my SUV and purchased a 2015 CX-5 the day I went to this dealership. This experience was totally different from my prior car purchasing ventures. Chad didn't pressure me to buy. He picked out the CX-5's with the options I wanted and I took a test drive. He concentrated on my car buying experience and he doesn't have the "making a deal mentality". Every staff member I came in contact with were professional and nice.

Don McClellan

Dec 6, 2014

I needed some service done. They accommodated my scheduling needs and when a part had to be ordered they worked me back in again. Each time the made my care look great. I was very pleased with how Steve Ross treated me.!!

Joshua Magnin

Dec 5, 2014

A new-car buying journey should be a fun and memorable experience for the buyer and our salesman Chris Hanson was friendly, knowledgeable about the brand, non-pushy yet professional.. No games and back and forth nonsense for hours, just straight up facts and fairness. I would definitely recommend Cardinale Way Mazda, along with the Mazda brand in general to my family and friends. Thanks Chris for helping to make our dreams come true!

anntebo

Dec 5, 2014

Today I went in for a routine maintenance check, and as always was very pleased with every step of the process. A couple of weeks ago I went in without an appointment because a couple of warning lights had come on. My service adviser, Steve Ross dealt with my issues immediately in spite of my "drop in" status. He has always been friendly, honest, and efficient. I have told many of my friends about the good experiences I have had at Cardinale Way Mazda, and specifically with Steve. On the off chance that Steve is not around, Nick has also been very friendly and attentive to my needs. I think most people dread getting their cars serviced, but because of the consistently exceptional service that has not been the case for me!

jbelzner

Dec 4, 2014

I have purchased now 3 Mazda's from Cardinale Way Mazda and the sales and service are superior. Nick Santarsiero who is my service writer is aweseme! He is very courteous and makes sure everything is covered 100%. I really appreciate the attention to detail he provides in his service for the dealer.

emablah

Dec 1, 2014

We were in the market for a compact SUV/Crossover and had checked out many brands. At this dealership we looked at Mazda CX-5 and took a test drive. There was also a complete demonstration of how every feature worked, which was really informative.There was no pressure to buy. It was us who asked what the out-the-door cost might be. They surprised us with a straightforward quote that seemed more than fair. They found us the color we wanted, and we bought the car. We are extremely happy with the car and the dealership. We have never been to any dealer that treated us this well.

kumikoniimi

Nov 30, 2014

Chris and Matt as partners were both very helpful and didn't make me experience the discomfort of a shark attack and made me feel comfortable to actually look for what we wanted instead of being intimidated. Thank you.

ariz76

Nov 29, 2014

I took my Mazda 6 in for a standard oil change. As always, Steve Ross was great to work with. I've always had outstanding experiences with Steve and the entire Service team.

tuck_25

Nov 27, 2014

Austin and Wayne were straight forward and pleasant to work with. A test drive was offered within a few minutes of talking with Austin. Once I stated the type of car I was looking for there was no attempt made to sell a more expensive trim level. A reasonable price was offered from the beginning. Austin and Wayne were both willing to negotiate to make a sale. The final price was at the fair purchase price listed on two separate websites. I recommend this dealership to anyone in the Mesa/PHX area looking for a Mazda.

DaveAndJenR

Nov 20, 2014

This is the 3rd Mazda I have bought from this dealer.Their customer service is above and beyond!We also bring our cars in for maintenance, and even without an appointment, they accommodate us in a timely manner.The employees we have dealt with have all be stellar!We brought our car in for a routine oil change, and left with a new car. It wasn't planned, but I feel we got a good deal.

sahknn

Nov 18, 2014

Brian and the team of people at Cardinale are phenomenal to work with when buying or leasing a car!! They make the whole experience a lot better by being straightforward and not wasting your time. I was looking to purchase a Lexus from the dealer down the street and literally walked by the Cardinale dealership after having gotten out of a Lexus during a test drive with a Lexus sales person that was very unprofessional. I was walking back to the Lexus dealership when I passed by Brian who was out on the Cardinale car lot and asked if I needed a ride... We engaged in a brief conversation and he said would you like to see what kind of a price we can work up on a specific car I had asked him about... I went on my way and later that evening he called with a price that ended up not only getting my attention but the original price they quoted me on the car that I ultimately ended up purchasing was the lowest price I received over a one week period and I had called and/or visited 5 other dealerships to check the price Brian had quoted me... Brian, Wayne and Sean all did a great job to win my business and I appreciated their level of professionalism!! I highly recommend them to anyone looking to purchase or lease a new car. By the way the Mazda 6 I ended up purchasing is an incredible car and at a far better price than the Lexus!!

mnmfig

Nov 18, 2014

Nick and the service department have been nothing short of amazing anytime I've needed car service done even though it is a GMC and not a Mazda.

tmehrman

Nov 17, 2014

I was on vacation from the New England and the folks at Cardinale Way were so great I ended up buying a car 2,600 miles away from home. Originally looking at dealers in the Northeast, I was not impressed by my experiences. Vising Cardinale Way on a whim, they took me by surprise - the folks there actually CARE. Will and Thomas were very knowledgeable and went WAY above and beyond to ensure everything worked out and I was somehow able to get my car back in the Northeast. They are much more than salespeople - they genuinely cared about my business and that everything would work out with as little hassle for me as possible. I would definitely recommend Cardinale Way Mazda to anyone considering buying a new vehicle.

gina.matter

Nov 12, 2014

Nick Santarsiero makes bringing my car in for service an enjoyable experience. He ensures the work is completed in a timely manner and always has a smile. I don't want to work with anyone else.

fredsk

Nov 7, 2014

My husband and I tend to take very good care of our cars and hold on to them many years. The last time we purchased a new vehicle was in 2003. Our lucky day was driving into CardinaleWay Mazda to buy a new Mazda3. My husband really researches well and felt this car would be perfect for us now at this time of our lives. Even better luck was having Brian Soncrant greet us and listen to our needs. He and Wayne DeLoe couldn't have been friendlier and more helpful. They provided a great car buying experience which was hassle-free. They spent a great deal of time with us and really went over the features of the car and offered a fair deal. Today we drove home with our new car and hopefully, it will be our family car for a long time. We would recommend this dealership and both Brian and Wayne to family and friends. In fact, we already have. Simply above and beyond the norm!!!

Whitney Gordon

Nov 6, 2014

Dear Sir or Ms. -- I dealt primarily with Mr. Brian Soncrant and Mr. Thomas Michael in Sales. Both men were models of what automobile salespersons should be: knowledgeable, considerate, personable, loading the dice but n~e~v~e~r pushing or crowding me. Both men also exhibited flexibility as I shifted somewhat this way and that. More: neither man was a one-note musician (salesman). We discussed automotive matters, especially Mazda affairs which were not narrowly focused on their selling me an automobile. // Alas, the paperwork required to roll-over a lease took well over an hour, with sheet after sheet requiring signatures and my initials. I could only think of Franz Kafka's worst nightmare concerning modern society. That aspect of my purchase is in very sore need of streamlining.

mazdagyrl32

Nov 5, 2014

I bought my Mazda 2 years ago and i can always expect great service from Nick Santarsiero. Always friendly and fast service. I love that atmosphere.

Heather Davis

Nov 4, 2014

Jim was very helpful and went above and beyond in helping me purchase a used car. The car was also exactly as described on the internet. Great car purchasing experience.

carlong1

Nov 3, 2014

I would like to recognize Brian and the staff at Cardinale Way Mazda for an unbelievable experience for my wife and I. From start to finish, they did everything they could to make sure we were 100% satisfied. Needless to say, we purchased our vehicle that same evening and we couldn't be happier. From sales, service and the leadership team, their personnel is top notch! Thanks again!

Pokeefe13

Oct 31, 2014

I am expecting my first child in a little over a month, and though I am a diehard American Muscle guy, I needed something different. I test drove some smaller American "family cars" but was not impressed. I spoke with a salesman named Anthony Gonzales about my interest in looking at a few cars and he helped me zero in on the Mazda 3. I came back the next day and Dylan Spaid greeted me with a real handshake and a smile, and hustled his A$$ off to find me what worked with my trade. We drove several cars, and Dylan was very knowledgable, and professional. I was pretty shocked because I work in sales, and for a younger salesman, this kid was good, and more importantly genuine! He is a real asset to your team, and I enjoyed my time with him. Other staff members that stood out were Donny in used sales and Mr. Zapata, what nice guys. I never felt uncomfortable at your dealership, thank you! My family is in a much better spot now driving my Mazda 3, who needs V8 Muscle anyway? (I'll get a Vette soon!!! Lol)

mazdamiguel

Oct 29, 2014

I went to Cardinale Way Mazda for a 35,000 mile service on my wife's Mazda 3 2012, and as usual, the service provided by everyone and coordinated and arranged by Nick Santarsiero was superb! Yet another great experience that is part of the many reasons I keep buying my cars and servicing them here.Miguel Alonso

angie.martin.1806

Oct 25, 2014

I wanted to thank Matt Ehelton and Wayne Deleo for giving me a great deal on my new dream car!! I would highly recommend Cardinal Way Mazda. I love the fact I was not pressured into a car I could not afford. I am a very happy camper!!

kkarr

Oct 25, 2014

I wanted to thank both Matt Shelton & Donny Mortier for going out of their way to get my into my dream car! I love my new Mazda 6 SO much and I am so thankful that they spent the time and went out of their way to make a great deal so I could afford my monthly payments on the car I fell in love with. I have not had such great service and so much help at any other dealership I have gone to (and there were quite a few). I just wanted to say thanks again to the both Matt & Donny and let them know how grateful to be driving a car that I truly enjoy every day! You guys rock!

Dorothy&ToTo

Oct 24, 2014

Just purchased a beautiful Mazda6, loaded! Worked with Brian McFadden and struck a deal that worked for our budget and specific needs. Would highly recommend Brian and Cardinale Way.

maurerfloor

Oct 20, 2014

Just took my Mazda 6, which we love, in for its first check-up. The price - free- was right, and the servicing was done in a timely manner. Nick is very enthusiastic about his job, and if I ever need to hire someone to give a group a peptalk, Nick is my man. Brian Soncrant also helped me with some questions, mainly about the navigation system. All in all, a very positive experience.

domo14

Oct 19, 2014

I met with William M via text and he was into my needs and wants. Will was a true professional!!! I got to the dealership and wasn't rushed I to anything but Will and I had talked before so we were on the same page. I met with Joean Senatore and she was willing to help no questions ask...I will recommend and always do business with cardinal Mazda. We are family now...I'm In love with my car and everyone who helped me and my 3 kids get this vehicle!!! Customer for life!

Mazda CX(

Oct 17, 2014

Brian Soncrant, Thomas Michael and Shawn made this the most enjoyable and stress-less Auto buying experience ever. This TEAM is the BEST.Dr. Paul and Carolyn Colosi

mhaynes88

Oct 10, 2014

Best car experience I've ever had. Worth the hours I was there to not walk away with 1 but 2 cars! Best people and atmosphere.

preethiminti

Oct 7, 2014

We have been visiting this service center for our car service. Steve Ross takes care of all our needs.He answers all our questions and is very helpful. He makes sure that we have necessary arrangements for a rental if we have to leave the car overnight at the dealership. Overall very efficient and great service!

sid1776

Oct 7, 2014

Chris J. and I negotiated a reasonable price via email on a mazda 3 hatchback right before the end of September. I'd explicitly asked in writing for the price of the car (including all fees) before TTL. Chris presented a fair price. However, when I arrived at the dealership that night there was an additional $499 doc fee. Chris first tried to say it was part of TTL, then he claimed there was just a 'misunderstanding'. He then became belligerent when I tried to show him the email where he'd confirmed the total price before TTL. When I refused to pay the additional $499 he tried to pressure me to buy the car anyway claiming he already had another buyer for it. After I left the dealership without closing the sale, Chris sent me a condescending email.

weckeman

Oct 6, 2014

Will and Chad were very friendly and knowledgeable they answered all my questions and didn't try to pressure me. Will took his time and patiently explained everything I needed to know about the process and the vehicle...even connected my phone to the Bluetooth for me. Friendly and professional...first time in a long time I enjoyed buying a car. CX-5 great car!

Cc017t

Oct 5, 2014

I have been looking for a car for 3 years and finally felt comfortable to buy here. Patient with all my questions and I felt that they gave me the best deal.

jedvore

Oct 3, 2014

Matt Shelton and Steve Ross are very responsive and energetic. They always smile, acknowledge my presence, respond to requests and satisfy their commitments. They are professional, courteous and are two folks who are aware, understand and "walk the talk" about the concept of cutomer service and quality relationships.John DeVore

MazdaCarol

Oct 1, 2014

If you don't ask for Darlene; I'll be upset. The most knowledgeable, and patient auto sales person my wife and I have done business in my 73 years. The car choice was my wife's and she test drove 11 cars and or models with 6 being at Cardinale Way Mazda. Darlene continued to be in contact over a 7-8 week period, letting use know she was available to assist us in making a good and satisfying decision. The rest of the staff was helpful also. Just do your home work and let her understand what your needs are, what your financial limits are, and the time frame you are working with. Be respectful and she will help you meet your vehicle needs. Cardinale Way Mazda has a great selection of used vehicles and very competitive prices. Oh, Yes! My wife drove home in a 2013 Mazda3 I Touring sedan. Thanks Darlene, Jerry & Carol V

Barb W

Oct 1, 2014

Generally I prefer going to the dentist to buying a car; but I was never upset or angry. I never felt cornered or ganged up on or lied to. They were actually looking for ways to get me what I wanted for the least money. I will be back.

jennmike1997

Oct 1, 2014

Nick is great and always pleasant and friendly. He is quick and efficient. Aside from trying to give me someone else's car, it's always a great experience (LOL) . The waiting room is comfortable and my car is always done when promised. Great job, Nick!

Shealer

Sep 29, 2014

Austin was a professional, non-pressure salesman. Wayne has an exceptional customer service approach and made sure I ended up with a vehicle I liked and within the price range I needed. I would highly recommend this dealer and overall team to anyone looking for a new or used vehicle. Nice job team!

mazdamiguel

Sep 29, 2014

I went to Cardinale Way Mazda last Wednesday for my 35,000 mile service. As usual, Nick took care of everything like a champ. I also had new tires installed.Fantastic service. I feel like I am at home.Thanks NickMiguel Alonso

bcopple1

Sep 27, 2014

After almost two months of haggling with dealers and getting the classic sales moves pulled on me from other dealers, I decided to stop by this dealership after hearing about them on Facebook. Nick (Herrick) met me outside when I got out of the car and immediately introduced himself and made me feel comfortable as a customer. Not once did I feel pressured or hassled to buy something I didn't want or couldn't afford. He helped me to test drive about four cars and was very knowledgeable, honest, and informative whenever I had questions. I would recommend any of my friends and family to buy a car from Nick, because he made the experience less stressful for me overall.One tip I would give to potential buyers about the dealership itself: they have GREAT prices on their used cars, but they know that so haggling them on the price is a bit tough.Other than that, I was very pleased with my experience at this dealership and once again thank you Nick for all the help!

Cherril.Madsen

Sep 27, 2014

I wound up with a Mazda because I followed Nick from one Cardinale Way dealership (Gen Motors) to the Mazda dealership because the guy is amazing! He knows his cars and is one of the nicest people I know. He is totally knowledgeable, honest, and an all-around great guy. Too bad we can't clone him because we need more Nicks in the world.

scott1152

Sep 26, 2014

This was the first of three planned dealerships we wanted to look at for a new vehicle. We were met by Brian as we stepped out of our old vehicle. He was extremely knowledgable in every area with every model we looked at. It wasn't long before we were test driving a few vehicle. He made the test drive easy and was not they type of salesman to make the test drive very uncomfortable. After 2 test drives I had already came to the conclusion on a vehicle and he was more than helpful completing the process. It was quick and painless compared to other car transactions I have been involved in. I was able to get a great deal on my trade in and the new vehicle I purchased. Brian and everyone at Cardinale Way was great. Also keep in mind that I never made it to the other two planned dealerships. Great job Brian. Thank you.

razalivarius

Sep 25, 2014

I went in with the TrueCar price. They didn't have exactly the car color that I wanted for the year I was looking at but gave me the option to purchase the current year at a great price. There was no hassle, no surprise add ons. Just a great car at a great price. After walking out of another dealership because they added on $700 in dealer add ons I was impressed by the integrity of this dealership. Additionally, they were fast and the paperwork was done very quickly. I would definitely recommend this dealership over others in the Phoenix metro area.

mhpenterprises

Sep 25, 2014

I bought 2 CX-9's there and traded two cars in. I always felt treated fairly and with respect. Cardinale Mazda is a great dealer.

DoctorCon

Sep 25, 2014

Brian did a great job in finding a vehicle that fit our needs. He searched all over to find the car that we said we wanted, and then worked with us to come up with a deal that we could afford. He knows his product, and explained everything to us about how all of the features worked. Also, before we came to look at the car that he found for us, he checked to make sure that everything was in order and that there were no surprises waiting for us. He is a pleasure to deal with, and he goes the extra mile to find you what you want. I recommend him highly.

noneal36

Sep 24, 2014

Brian has helped us before and has helped us once again! Great, friendly service. A dealer that works hard to get you the price you need for the car that you want. Not to mention that Mazda has some of the best car options around. You get a lot for your money with a Mazda. You've got a great team here at Cardinale Way Mazda.

Thomasino Bambino

Sep 23, 2014

...GREAT SERVICE!!5 sales people, 4 years, 5 Mazda's - 2 for me, 2 for my wife, one for my daughter. There's just no BS with these folks. There's no tactics. Make your deal, drive home in a new car! Jim Werklund, salesman on my gorgeous 2015 Reflex Blue Mazda6 - Pleasure to work with!!! Donnie - Sales Mgr - worked with him on previous cars - great guy!! Even after my first service visit I was impressed when he walked in the door, saw me there, shook my hand and called me by name! Since then, when I'm there for service, I'll always bump into him and we spend 10 minutes chatting and catching up. This dealership is everything you ever wanted in a dealership - Friendly, caring, no bull (like that other guy claims).

zizo1002

Sep 21, 2014

Brian did a wonderful job taking care of our needs by listening and serving with a smile. Went above and beyond to give us the best service.He and Wayne were very friendly and professional through out the whole process. They made our Mazda 2 buying a great experience for us. We are very thankful to them. We will definitely recommend them to everyone we know.

craigmayberry

Sep 12, 2014

Jim Werklund made it easy to purchase my Pontiac Solstice online a few emails and a couple of phone calls and He picked me up at the airport and I drove it home to New Mexico that day. I have bought three cars on line and this was by far the easiest. I wouldn't hesitate to do it again if the opportunity arose.

AndyJessica

Sep 12, 2014

We had a great experience shopping for and buying our new "niner" (cx9). Thanks to Mr. Kerr for making it a no-hassle deal. Our salesman, Brian Soncrant, was informative and patient. Sean Spiker in financing was also very friendly. He did a great job explaining the information and getting us the best interest rate.

mzolson818

Sep 11, 2014

He got me into the car I wanted and made me extremely happy I look forward to coming back again and again over the years

Jl9999999

Sep 11, 2014

I am the owner of a Mazda CX 7. I really enjoy my car but I've had issues with headlights. And a very difficult financial time for me I learned that not only have another headlight burned out but the entire headlight housing had melted. I left the service department in tears. Nick was fabulous over the course of the next few months I saved my money and was able to keep in touch with him and he provided some outstanding solutions and service to me. I am confident that should I need for their service on my Mazda I can certainly count on it. He was empathetic and caring to me in a difficult situation.

Shmust

Sep 9, 2014

I was a first time buyer for a car, and I didn't have a co signer at first, and even with that, Darlene did so much for me. She was so helpful as to giving advice, and helping me through the whole process. She was so friendly and so easy to get along with and we connected on so many levels. After I had found a co signer, she was just as thrilled as I was and very genuine about everything she had said. I thoroughly enjoyed my time spent with them and buying the chevy sonic. "Mama" was also a great help in giving me much needed information and she helped me work around a price range and an interest rate to the best of her ability to my understanding. There were irritating moments, but that definitely happens when you're a first time buyer so it was understandable. Overall, my visit was great. Again, Darlene was such a help and she did everything she could to satisfy what I needed in a car. I would definitely recommend going to her to anyone.

embdtm

Sep 9, 2014

My Mazda 3 was due for it's first complimentary oil change. The attention to my reason for coming to the service desk was quick and efficient. As always --Thank you.

amanda.lunt.37

Sep 9, 2014

Nick is always so nice and works his hardest at trying to accommodate your needs. Fast service, great work, great people! Always a friendly atmosphere. There team is very helpful and will do what they can to make you feel comfortable and well taken care of.

lsplitt

Sep 8, 2014

Located an internet price, knew we wanted it. Made a call, verified the vehicle was physically on the lot. Told them we would be there in an hour. Drove up and saw the vehicle was parked right at the front door. Brian Soncrant and Thomas Michael were there to greet us with smiles and hand shakes. The process was easy and enjoyable. It was also Labor Day Saturday and they stayed with us until 10:00 PM. We would definitely recommend this Dealership and we don't live anywhere near it.

heathersmazda

Sep 6, 2014

Awesome experience! I wish all dealerships ran like this and all salespersons were this wonderful! I would highly recommend them to anyone. Thank you Chad and staff!

94mmorgan

Sep 5, 2014

This was the first car I've purchased and Nick Herrick helped me through everything in great detail. He was able to answer all of my questions accurately and right away. He made the process very easy for me and I would definitely use him again in the future.

TimPieters

Sep 2, 2014

I purchased a Mazda from Cardinale Way Mazda about six years ago, but in the interim, we had purchased two other cars from a different dealership. I didn't really have a relationship with our prior Sales Associate. However, within five minutes of meeting Brian Soncrant on Saturday, I knew I would buy a car from him this weekend and very likely in the future, too. Brian was very knowledgeable about each vehicle and he went out of his way to accommodate my concerns on pricing while meeting my wife's desire for "the leather package". During my visit to the dealership, I ran into a great Service Tech (Nick), who always took care of my prior Mazda. Purchasing the new CX-5 this weekend at Cardinale Way Mazda was like "coming home". Thanks.

Rinja

Sep 2, 2014

This is my second car I purchased and Matt and Wayne were the best. I know I am in good hands at Cardinale Way Mesa.

scoobysnax

Sep 1, 2014

I was originally called by Nick Herrick to stop by. When I arrived, I met Nick and Chris. The both of them were extremely friendly and helpful from the start. There was no pressure and they presented themselves and mazda very well. I wasn't even planning on buying a new car that day, but they worked incredibly hard to find me an offer I couldn't refuse, and it worked! I am driving a new Mazda3, and love it. Thanks Nick and Chris!

OU813

Sep 1, 2014

Bought a car at this place. Promised me the online price was what I would pay. When I got there they added this and added that. It wasn't much and I was disgusted. I wasn't feeling too well and I was already sick about the whole process. Don't believe their NO LIES zone. They lie like everyone else. They are not worse but not better either.

irishcs24

Aug 31, 2014

Our sales representatives were very professional, helpful, and caring. Everything went well. I am very happy with the purchase of my new mazda 3. Thank you.

libraid

Aug 29, 2014

From the time I walked in the door till the time I left, I felt welcomed.My salesperson Chris was wonderful explaining all the boring details! I give him a 10! He has followed up with customer service all the way. Thank you Chris.I came back for my 1st service - an oil change. Nick greeted me will professionalism and his own personal warmth. I had a broken screw in my front right tire. He quoted me a price and the price came in lower than expected. Thank you Nick!You both ROCK!

khughes222

Aug 29, 2014

I came to Cardinale Way Mazda to look at a CX-5. I had researched every vehicle in its class from every manufacturer over the internet for a week trying to avoid a dealer visit because my past experiences at other dealers have been so exhausting. I'm not going to say it was a "no haggle" experience because there was definitely negotiation involved, however it was a very positive negotiation and the staff were very accommodating the entire time. I actually left the dealer during negotiation to just prove to myself that the CX-5 was the right car for me and after 15 minutes at another dealer evaluating another car I had decided I was going back to Cardinale Way Mazda. They are not pushy, they are friendly, and they have awesome cars.

QC2010

Aug 27, 2014

The purchase of our 2015 Mazda6 Grand Touring auto took several days -- beginning with an Internet inqury and subsequent contact with Jim Werklund. Jim explained the various features on the two Mazdas we took for a test drive and provided answers to all our questions. We were introduced to Al Lanz who also provided additional information. There was never any pressure. As it happened we did not return for a couple of days, to complete the process. We met with Sean Spiker, Financial Manager, who was great! He explained all the forms and processes very clearly and concisely and was very personable and professional. To end the process, Jim spent 20 minutes going over all technical aspects of the car -- his knowledge and expertise were greatly appreciated! We met Nick Santarsiero a day or so later to have our front license plate holder installed.....great service!Jim and Lynn

Ron&Mary

Aug 26, 2014

We went to Cardinale Way in search of a used CX9. We wanted to stick to a certain budget and Brian McFadden helped us find the perfect car in the right price range. The whole process was quick and easy from test driving to completing the purchase paperwork with Sean Spiker. I will definitely send my friends and family to see Brian next time they are looking to buy a car!!

samcodi

Aug 22, 2014

Ended up at Cardinale Way due to a used car we saw on-line, not a Mazda product. From the initial call, all the way through the purchase, the staff at Cardinale Way were friendly, listened to our needs and very professional. Jim Werklund even went above and beyond to bring the final paperwork for signature to my home. We would not hesitate to recommend Jim and Cardinale Way.

robertpart123

Aug 22, 2014

I was pleased from start to finish. They helped me in every way they could think of doing. Both of them made me feel like one of the family.

robinwillis

Aug 22, 2014

Enjoyed my two visits to Cardinale Way. My wants and needs were listened to and ultimately satisfied! Got the Funnest little RED CX 5 Sport All wheel Drive! Tyrone Ferguson (alias - Jerome ha!) made us feel important and that we were getting a great deal! THANKS!!!! LOVE MY LITTLE RED MAZDA!!!

zigz007

Aug 21, 2014

All around GREAT dealership, sales and service!! It is my second car I've bought here and both times they ask me my needs and what I wanted in a new car and worked everything out showed me numbers right away which was great. Then after that they were very patient and no pressure at all. Ended up with a beautiful pearl white 2014 Mazda 3 hatchback Grand touring, it was a great deal that no one around could compare to. To everyone reading this, I will recommend this dealer to everyone I know !! Also the service department is great to work with and have been using them for the past 2 yrs for everything my Mazda needed and will continue!! VERY HAPPY!!!!

Sewcrazy2014

Aug 20, 2014

I haven't purchased a vehicle in 11 years and was leary about the dealership experience. Brian was friendly, and helpful. I would definitely purchase again from Cardinale Way Mazda and recommend them (and Brian) to my friends and strangers who ask about my new Mazda CX-9!!!! Thank you for such an easy experience.

jenca1976

Aug 18, 2014

My parents just bought new mazda cx5 from Chris Johnson and I(the daughter) insisted on going with them because I know how crappy it can be buying a car and dealing with car salesmen!! Its usually a battle getting the price you want and good service. My parents work really hard for there money and I wanted to make sure they didn't get taken advantage of!! Chris Johnson was absolutely amazing!! He is such a wonderful person inside and out and he was so down to earth and chill, I seriously forgot at times we were even there to buy a car. As we were waiting for the finance guy he came over and sat with us in the waiting area and shared some really touching stories with us that touched our hearts and lives forever!! He and the car dealership are so much more than a dealership.....they pay i forward to so many people in need !! Its absolutely amazing!! Chris Johnson is a blessing from God and we thank him from the bottom of our hearts for making our car buying experience the best ever!! We will spread the word and definately go back there and deal with Chris when in need for a new car!! Chris, we want to thank you from the bottom of our hearts!! You touched our lives in so many ways!! Please if you are looking to buy a car come to cardinale way mazda in tempe and ask for Chris Johnson!! Trust me, you won't be disappointed!! By the way my parents bought a 2015 mazda cx5 that is fantastic!! we all love it!!

Kataklysmic

Aug 18, 2014

This dealership is fantastic to work with. My wife and I had been to five or six dealerships previous to this one and had received the usual car buying experience at all of them--bait and switch tactics, cheesy sales people, working with people who don't respect your time, people who come back to you with much higher payments then you said you want, etc. Cardinale Mazda and Chris Mankin were a breath of fresh air. There were no "sales tactics" employed. It was all straight shooting and they gave us exactly what we wanted at the price we wanted and made us feel like valuable customers even though we have less than perfect credit. I cannot recommend this place and Chris highly enough and they will be certainly be getting my business on my next vehicle purchase.

SeatherAZ

Aug 18, 2014

What a pleasant treat it was buying a car from Cardinale Way Mazda. Chris was not a high pressure salesman, but was very knowledgeable and able to answer all of our questions. Not once did I feel like my time was being wasted or that I was being bamboozled. I usually hate the car buying experience, but this experience was not only pleasant, it was fun. Thank you!

bdphipps

Aug 17, 2014

I bought a 2013 Mazda 3 from Brian McFadden at Cardinal Way Mazda in March of 2013. The customer service and professionalism then was top notch. Unfortunately I had an accident and totaled my Mazda 3. The engine and battery were sitting on the pavement a few feet away from the car itself. I am so thankful that I was in a car designed with safety first. Imagine the impact that causes an engine to be completely separated from the car. I will have pictures soon but I can tell you that I walked away from this accident with nothing but a couple bruises and obvious soreness. The passenger compartment is completely intact. I did not even observe any broken glass.In obvious need of another car I called Brian at Cardinal Way Mazda. He returned my call and went out of his way to come pick me up on a Sunday afternoon when he and his family had just left church. Because of Brian's dedication and professionalism, I will only miss one day of work and have a new car sitting in my driveway less than 25 hours after the total loss. Kudos go to Cardinal Way Mazda for having such a great Team. Kudos go to Mazda for building such great cars with safety in mind.

Cmatter1

Aug 16, 2014

I am so glad I found this dealership and the staff that worked with my husband and I to purchase our 2014 Mazda 3. Matt, Wayne, and Sean were so nice, professional, hard working people who made the car buying experience easy and less stressful compared to other experiences we have had.Matt was the best salesman I have ever dealt with. He is good at what he does. He even helped us get the car home since we were there with 2 cars and needed a third driver.

Anthony Jandron

Aug 15, 2014

I bought a car from this dealership about 2 years ago. It was by far the worst experience I have ever had at a dealership I told my self I would never go back....... Welp the time came to get my new soon to be wife a new car, She wanted a Mazda. I Went in to look at trading a current car in and getting a 2015 CX-5, No plans at all of buying same day. The sale person Madison was wonderful very kind and easy to work with, Came up with numbers that would still meet mine, and my soon to be wife's budget. Everything went very good until the final paper work went to financing. We told the dealership that we would be putting zero down and they were ok with that. So 3 hours later we went into financing and this $1,300 needed to be put down to make the deal happen because one of the very rude finance guys "messed up" the original paperwork and put someone else's information into our new loan. So now I've wasted 3 hours of my day, been lied too and also didn't get the new car the soon to be wife wanted. I have purchased many cars through Nissan, Dodge, Kia and most resent 2 weeks ago Toyota and all the buying experiences have been great! Once again this Mazda dealership was a complete joke and waste of my time. I would rather put $3,000 down on this car at a different dealership then ever having to go back to CardinaleWay Mazda.

Keith Lux

Aug 13, 2014

Nick, my adviser, was waiting for me with a SMILE on his face and he didn't stop until the car was completed. I almost can't wait until my 10,000 mile service comes up!

taylor.schupp.5

Aug 13, 2014

I went in there to just check out a new SUV because i was looking into upgrading but with no intention to buy anything that day. All the staff is very welcoming and take great care of me, i am a returning customer at this particular dealership and every time i go in to get an oil change, they are very nice and try to look for a way for me to save money and also take care of my car. It was my birthday when i bough my new CX-5 and they went out of their way to make the payments manageable for me.

Dwetzell

Aug 12, 2014

I was looking to buy a car after leasing for 20 yrs. Tyrone, Donnie and Al worked very hard to get me in the car I wanted. They are easy to work with and bend over backwards to make me happy. Gary in the service department is also the nicest guy. How lucky for me to discover this dealership. I am an older woman who had no one to help and these guys stepped up to the plate. I can't thank them enough for being patient with me when I thought I knew what I was talking about. They stayed so calm!! I appreciate and luv these guys.

sklynn20

Aug 11, 2014

Everyone at this dealership is absolutely amazing. Brian and Matt found the right car for me, and Wayne helped adjust the price of the car to make it more affordable for me. When the 2014 Mazda3 I wanted wasn't in their lot, they searched every Mazda dealer in the valley and picked it up for me so I could drive it home the same day. These three went above and beyond my already high expectations, and there's nowhere I'd rather go for any car buying or servicing needs. Ask for Matt or Brian at Cardinale Way in Mesa and you're sure to be taken care of.

acp35

Aug 11, 2014

i showed up early but that was not a problem, they got me in and out quickly and were very nice, dealership was very clean.

enunez

Aug 11, 2014

This my second new Mazda 6 that I've bought from Cardinale Way Mazda, Mesa, The car is beautiful and everything fell into place. Super easy, fast and over all great experience!

bgavlick

Aug 11, 2014

I had an excellent experience at this dealership. My girlfriend and I there after finding a used Saturn Ion via internet search. Mr. Michael Turner assisted us at the lot. He is a knowledgeable and pleasant salesman who helped us through the whole process. I would recommend this dealership to anyone looking for a car to purchase.

Steven Graw

Aug 10, 2014

This was to be my son's first car buying experience at a dealership. I am so happy that I chose Cardinale Way Mazda! They have certainly set the bar high. They had the car that we wanted and several other comparable vehicles. We were never pressured to buy or even look at any vehicles that we didn't like. Our salesman, Will printed a Carfax report and we even checked out prices on Truecar.com. The entire experience was professional, comfortable, and stress free! Other dealerships claim to have this type of service, but Cardinale Way Mazda DELIVERS!

tvalley6

Aug 10, 2014

Excellent customer service, with absolutely no pressure on purchase. Chad was knowledgeable, friendly and customer focused. I felt his concern was not on the sale but on me as the customer.

derekjul

Aug 8, 2014

I always look forward to my service appointments at Cardinale Way Mazda. Nick Santarsiero is exceptional!! This dealership as a whole is very pleasant and professional.

azranger1956

Aug 4, 2014

I have to say, in my many years of auto ownership, I have never-and I mean never-felt as comfortable walking into a dealers service center without fear of being sold something I don't need. Cardinaleway/Mazda does it right-Nick is a great representative of this dealership-always professional-straightforward, and no hassles. Thanks Nick for bringing integrity into play!

Galaine

Aug 4, 2014

My service technician, Nick, does a terrific job keeping the service of my vehicle on track. He always takes the time to answer any questions. He is truly an asset to the dealership.

gnielson

Jul 31, 2014

I bought my 3rd mazda and my 2nd from Brian. Great customer service, would recommend this place to my family, friends, and coworkers. I will definitely buy another car from here in the future.

Gouniel

Jul 29, 2014

I purchased my 2013 Mazda 3 here a few months ago and came in for a simple oil change, but they went above and beyond my expectations by rotating my tires and even washing my car! Thanks for the world class customer service! I will be back!

sierra2862

Jul 29, 2014

Hands down the best car shopping experience I've had. I would HIGHLY recommend Cardinale Way Mazda and will be referring my friends and family.

kitman

Jul 28, 2014

Matt was helpful and provided all information requested. Been shopping for a new car and visited other car dealership and found that Matt and Thomas professional manner, were always on our mind. They met and exceeded our expectations all through our selection process. This is our 1st Mazda experience and would highly recommend the product and dealership to others.

Sladeb

Jul 28, 2014

Great service very professional! This is the first time buying a new car and first time buying a Mazda and I am completely satisfied! The first service appointment was completed quickly and very professionally! Cardinale Way Mazda has found their newest loyal customer!!

bucket57

Jul 27, 2014

Eric Little was very pleasant and helpful through the entire process. He went over the vehicle with us and answered all of our questions. Thomas Michael, his manager, was also very professional and all in all, it was a very pleasant car purchasing experience.

Tguelich

Jul 26, 2014

My wife and I had been car shopping all week for a new vehicle. This was the first dealership we came to.... And after shopping around at other car dealerships, we decided to make Cardinale Way Mazda our last. They met and exceeded all of our expectations. We ended up buying our new Mazda CX-5 through their internet department. They were open and honest in their communication with us and by the end of the day, we got the deal we wanted and my wife is driving home in her CX-5 today. Thank you Michael for helping us in the purchase of our vehicle. Troy and Jan

hikerchris76

Jul 25, 2014

Matt Shelton was very friendly and helpful. I would recommend asking for him if you go. Tell him Chris sent yah. Love my purchase too. Very nice car

gmboyd11

Jul 25, 2014

Brian did a wonderful job taking care of our needs by listening and serving with a smile. Went above and beyond. Over all great experience.

VCruz

Jul 25, 2014

So impressed by not only the customer service but also the prices! Chris Johnson or CJ was extremely helpful with me buying my first brand new car! I spoke to him in the morning, told him what I was looking for (white car with black interior) and by the afternoon, Chris was driving to Peoria to go pick up the last one they had. That evening I bought the car! Chris even set up my phone with the Bluetooth! So appreciative and I highly recommend this dealership to everyone! Thanks Chris!

mazdamiguel

Jul 25, 2014

My wife's 2012 Mazda had a problem near our home. Her Mazda would stop after starting it over and over. I called Nick and he suggested I'd call Mazda's Road Assistance. Within one hour and a half the car was at the dealership, where they found the problem with a part: a defective master air flow part. They replaced it and did the 35,000 mile service as well and that evening we had the car back.Now, that's what I call grest service. Everyone I've met over at Cardinale Way Mazda is great, but Nick Santarsiero is just superb. Thank you my friend.Miguel Alonso

Mminiken

Jul 24, 2014

Great, fast service! Worked well with family needs!! Nice atmosphere for the kids. Knowledgeable staff. Gave us options! Had the car ready to test drive when we showed up!

coryvan

Jul 22, 2014

Eric was very nice, and showed me the car I came in to look at. Test drive was comfortable, without pressure to buy. He covered the payment options clearly and talked me thru the financing process.

bankershoes

Jul 18, 2014

I'm always happy with the service from Nick. He's the best and why I keep coming back. He's helpful and always responds to my calls quickly and with a cheerful attitude of service.

Karnyth

Jul 18, 2014

I was going in expecting the usual 'loan shark' attitude that seems to plague a lot of dealers but this one was by far much better than that. The buildings were clean and well staffed and overall had a very professional tune to it. My salesperson Will Michalak was very friendly and worked with me very appropriately to get the MX5 I wanted into my price range. The biggest joy was him having the patients with me while I learned the clutch of the manual Miata. After a few 'laps' around the loop there, I had it down confidently enough to drive on the main roads. Even when I had stalled a few times in a row, he was very friendly and understanding of it. The biggest downside was that I didnt get as much as I was hoping for for my trade in. I would have preferred about another $1000-$1500 for it.

becalmokay74

Jul 18, 2014

WOW! I brought one of my brothers with me to look at Mazdas. Being a female, I was afraid that the salesperson would be talking with my brother instead of me. Michael Turner was my salesperson. I couldn't be more pleased with Michael and Mazda and the dealership! Michael's attention was all on me, Anything I didn't understand he explained to me; if he thought he didn't have the full and correct answer, he took me to the "person in charge" who would know. Michael was so easy to talk with and my deal went smoother than any of my previous dealings with car salespeople.Would I refer friends, family, relatives,.. DEFINITELY! Cardinale Way Mazda and Michael Turner will see me again. One last thing - such a deal I got! Try it, you'll like it.

dakotamccook

Jul 17, 2014

Just traded in my 2012 Mazda3(which I loved) for a 2014 Mazda CX-5.. This crew made my unexpected upgrade so easy and hard to resist. I did not feel pressured at any point, and felt completely comfortable to speak my feelings. Because of this crew I will forever be a Mazda lover and as long as I am in the state I will be giving them my serive! Thank you all soooo much! You are all so FANTASTIC!

jerseygirl39

Jul 17, 2014

I was a bit nervous about buying my first used car, but Hayden was very friendly and pleasant. It was very nice working with Hayden. We worked within my budget and I got a great car I wasn't expecting to get. There wasn't the pressure of someone trying to push or sell a product.

qrgirl

Jul 16, 2014

It wsa very nice working with Matt. He was pleasant and outgoing. He listened to my concerns about buying new vs used. We worked within my budget and I got a great car.

patcoun

Jul 16, 2014

We were pleased with the friendliness and accommodating manner of the dealership. Management and the Internet salesperson were exceptional. We did not ride away in our new car feeling like we could have gotten a much better deal elsewhere.

kelsi258

Jul 15, 2014

Brian was great! I traded in my Mazda 3 for a CX-5 and Brian was so knowledgeable about both cars. He took the time to help me sync my phone to the car and change some of the settings after I bought it which is greatly appreciated since this is my first car with this technology. He also called to let me know I left some of my belongings in my old car after I'd left :)

BoulderCanyon

Jul 14, 2014

We felt very at ease during the entire process. Brian Soncrant was very knowledgeable and took the time to explain things to us as did Sean Spiker. Brian went the extra mile to help us with questions we had even after bringing the car home. It was the most stress free experience we have had in buying a car.

Princess15

Jul 13, 2014

I was pleasantly suprised with my experience purchasing my cx5. Brian made the process easy and stress free. I was impressed by his knowledge of The vechicle and that he was so generous taking the time to explain every detail and feature of the cx5. I told him over the phone what I was looking for and he had the vechicle up front -washed and waiting for me!!!! Wayne made the financing also stress free!!! Which in the past from other dealerships have been a nightmare. My husband or I have NEVER had an experience like this before. I will only use them from now on -being a purchase of a new car or the service center!

weizzen

Jul 11, 2014

Service was quick, courteous and painless. Paperwork was ready, work was performed quicker than promised and notification was prompt upon completion. Look forward to the next visit.

HouseFam3

Jul 9, 2014

What a breath of fresh air to not be hounded or stalked by a dealer! A friendly, honest, Christian car buying experience. We won't go anywhere else and will recommend Cardinale Way to all our friends and family that this is the place to purchase new or used vehicles. Matt Shelton and Phil Kerr took their time and went above and beyond to make sure all our needs were met and we were comfortable with our purchase Can't thank them enough!!

sarahlane3511

Jul 9, 2014

I had a very specific list of requirements, called Cardinale Way Mazda and spoke to Thomas who was very polite, helpful, and understanding of my car needs. He arranged for the cars I was interested in to be ready and waiting for me when I arrived at the dealership. Matt was my sales person and he was knowledgeable and very patient (it took me 2 hours to choose a car). This being my first experience buying a new car he walked me through the process, explained everything thoroughly and was very knowledgeable about the cars. I never felt pressured or uncomfortable, he was just awesome! Sean made the paperwork and finance process painless, he made sure I understood everything and explained very clearly anything that initially confused me, he was a pleasure. I plan to be a returning customer for a long time!

RyanTerry

Jul 8, 2014

We worked with Wayne and Chad from Cardinale Way to help with the needs of our growing family. They worked with us to find the right car for us that fit our budget. I strongly recommend going to see these guys if you are in the market for a new car.

lexlex602

Jul 6, 2014

Great team got me a great deal no one else could. Will definitely be going back again. From the start to finish everyone involved rocked!!!

mawmawlp

Jul 2, 2014

The above noted gentlemen made our purchase of a new car a very easy and stress free event. We were impressed with the knowledge of the product by Brian and his very helpful nature. He even helped us by syncing my phone to Bluetooth! Since it was near closing time on a Sunday before we made our decision, we were so grateful that everyone stayed to complete the deal after hours. This was not intended on our part but was very kind of everyone. We would definitely recommend Cardinale Mazda to anyone!

2005mazda

Jul 2, 2014

this place is run the way i would if i owned it. everyone is friendly and knowledgeable. i am on my second vehicle bought here and not only is the product the best but the follow up service is too. would highly recommend this dealership for both the vehicles, price, and their service. good job, folks!

slackerboy24

Jul 1, 2014

Chris, Brian, and Wayne were great to work with. I would highly recommend Cardinale Way Mazda to my friends and family. The Service was outstanding. My wife and I were looking to upgrade her hold cx9 to a new cx9.

Kshaushahn

Jun 29, 2014

Working with Brian Soncrant and CardinaleWay Mazda was an outstanding, positive and rewarding experience. They worked with us to achieve a common goal of purchasing a new vehicle. This is our 2nd car purchase from CardinaleWay Mazda and from Sales to Service has always been excellent. We will continue to highly recommend CardinaleWay Mazda and Brian to others.

jsnsaj

Jun 28, 2014

I had done a great deal of research on Mazdas, Fords, Subarus, Hondas and Toyotas. I compared the vehicles for safety, reliability, and price. I checked for recalls. The reviews of the Mazda CX-5 were all positive. I decided to test one. I had already been to the dealership to look at the vehicles during my early stages of research and was pleased with the customer service I received then. The decision to visit this dealership was a great decision. I had great service, the sales people were not pushy and did not try to convince me to go outside my comfort zone during the purchasing process. I would highly recommend this dealership to anybody looking for a Mazda. Matt and Wayne were both very helpful. They answered all of our questions and actually located a vehicle at another dealership that met my preferences. I have enjoyed driving the Mazda CX-5 so far (albeit only a short time since I brought it home just 2 hours ago). I am a very satisfied customer.

cpuebla22

Jun 28, 2014

It was overall a great experience. We came in already knowing what we want and he was nice and directed us to the vichle. He was very curtious and plesant to work with.

mjrmick

Jun 28, 2014

My salesperson was Brian Soncrant. He treated my daughter and me as good friends instead of customers. He is truthful and reliable in my estimation and stayed with us throughout the entire process, explaining as we went along. I feel I got a very good deal and felt no pressure at all. Amazing! My daughter bought a vehicle from this dealership 2 weeks ago, and I will recommend them and Brian to my friends and family also. Thanks Brian, your the best!Sincerely,Micki Major

mrsiever

Jun 27, 2014

This is the second car I've gotten from this dealership and I've never been disappointed, whether it be the actual purchasing or coming in/calling in with questions. They're always extremely courteous, helpful, and efficient. As far as buying cars from them, they've proven to be a people-pleasing business. They listen to all your questions and concerns and are willing to address them in a calm, friendly way. They know what they're talking about and want the best deal for you. It makes for a very easy transaction. I left my last purchase with an hour + detour of my car and all its ins and outs. Very dedicated staff. Couldn't be happier. THANK YOU!!!!

SatisfiedMazda6

Jun 26, 2014

CardinaleWay Mazda's team was a refreshing change from the typical salesman schtick you often see at other dealerships. Brian was very forthcoming with all of the information I requested. I never felt pressured or uncomfortable during the decision making process.Great Car.Great Team.Great Service.

bobjack01

Jun 26, 2014

As soon as my wife and I arrived I was greeted by Will. He was friendly and easy to talk with. He listened to what we were looking for and showed me their products that would fit my needs. As we walked the lot looking at the various vehicles that fit our needs Will explained the various options and features of the vehicles we were interested in. He displayed a solid knowledge of the various features, optional packages and overall quality of the products. Wayne ensured we were as comfortable as possible during the hot Arizona weather providing us with water and just making sure any of our needs were attended to. The overall experience was great. Numerous members of the sales team worked to ensure our visit was a good as it can be and we could get the deal done within the parameters we set forth. At no time were we pressured into making any decisions we were not comfortable with. I would without hesitation recommend a visit to Cardinale Way Mazda.

Sarapotamus83

Jun 24, 2014

I have been coming to Cardinale way for at least 10 years between my own 2 Mazda 6's and my daughters Mazda 3s. I drive over 50 miles just to have Steve and the service team maintain our vehicles. Steve has made sure that not only is the car kept in top condition but that we can afford the service, there are never any surprises. He is honest and keeps us updated on what may be coming up. He has made sure that I do not spend the entire day at the dealership or have to come back for any reason. He is the reason I continue to make the drive to Cardinale Way. He is the best Service Member and as long as Steve is there, I will continue to make the drive. I greatly appreciate everything Steve has done for myself and for my daughter.

Bonnie T

Jun 22, 2014

Brian McFadden is one of the main reasons we continue to buy our vehicles from Cardinale Way. Excellent customer service and honest deals!! Thanks Brian!!

Chrissyd

Jun 20, 2014

Hayden and Tyrone were polite, respectful and knowledgable. Hayden took me for a test drive and went over the entire car, inside and out. Tyrone said during the entire contract process and was quite enjoyable, leading the conversation. They got a better finance rate than was expected, which was a pleasant surprise. Management made us feel welcome. Everyone at the dealer was kind and thoughtful.

firefly3

Jun 20, 2014

Matt Shelton and everyone else at Cardinale Way are awesome! Matt just sold me my third car and has gotten me a great deal every single time. They will go above and beyond for you! I won't go anywhere or to anyone else!!!

jresendiz

Jun 19, 2014

Mazda Cardinale way has been one of the best dealerships I have ever stepped foot in! Awesome staff greeting you at the entrance asking how your day is going and how can they help you. Let me say Brian Soncrant greeted me at the door and got right away into helping me get the car I wanted. Great sales person, really nice kind person. With Brian Soncrants help I walked out very happy with my purchase of my new 2014 Mazda 3! Awesome company and great people.

Sarasnyder

Jun 18, 2014

Nick was so wonderful to work with and was kind. He took care of my car promptly even though I didn't have an appointment.

NoahZamba

Jun 17, 2014

Had a great experience working with Matt Shelton at looking at getting a new car. We had spent a lot of time trying to find a third row car that was not too expensive and we settled on the Mazda5. With our budget we did not have a lot of room to look at potential upgrade and did not feel pressured by Matt to get more than we want. Will definitely keep this dealership in mind when look for our next car.

Ninjaboy30

Jun 17, 2014

I have worked with Brian for several years now and his expertise, advice and laid back approach is what keeps me coming back to this dealership. This last visit we got the benefit of also working with one of the sales managers Thomas, and we found him to be top notch. He worked with us to meet our needs, was straight forward and customer service was excellent.Thank you to both Brian and Thomas for making our car buying experience the best!

jimtalbert

Jun 17, 2014

I started looking at cars 4 months ago, I had decided I would buy either a Mazda 3, Hyundai Elantra, or a Honda Civic. Reviews of all were good but the Mazda 3 rated the very highest. After going to each dealership and doing my initial investigation I eliminated the Honda from consideration. I had gone to two differant Honda dealerships on 5 differant occations and I couldn't get the salemen to give me the time of day because I wasn't ready to purchase that day. After extensive research and test drives I also eliminated the Hyundai and then focused on the Mazda. I had been to Cardinale Way at the beginning of my search and was treated fantastic by both Darlene (sales) and Thomas (SM). I explained at the time that I was doing my initial test drive and research. They spent over an hour with me going through the options and safety features of the various Mazda 3 models. I didn't buy that day or for 4 more months not because I didn't love the vehicle, I did, but the timing wasn't right. I imagine they thought I was only a "shopper" but through it all they were kind and respectful of my time and concerns. Over the 4 months I visited or was in contact with 5 other Mazda dealerships to make sure I was getting the best deal for me. Each of those other dealerships was eliminated for various reasons. Once the timing was right I went back to Cardinale Way and they greeted me as an old friend. I told them exactly what I wanted, they located it and had it ready. I took a final test drive and then sat down with Wayne to see if we could "make the numbers" work. Wayne, Darlene, and Thomas were very professional and friendly and removed obsticles making me a deal that I just could not pass up. Thank you Cardinale Way for superior customer service.Jim T.

bradleyandj

Jun 16, 2014

I had the pleasure to work with Brian while getting my new CX5. I had been shopping around with my boyfriend trying to find a good deal that would work for us. Brian provided excellent service and understood what I needed. He provided a smooth and hassle free process. Brian went out of his way to make sure it was a fantastic experience. He's a great guy and would I recommend anyone going to him for a new car. He gave us the best car buying experience that either of us have had. We will be coming back when its my boyfriends turn to get a new car. Thank-you for such an awesome experience.

eurango

Jun 14, 2014

Brian was extremely helpful and went above and beyond in helping me with getting my new vehicle. It was a fast and easy experience. I would definitely recommend this dealership. Everyone is very friendly and helpful! This is my second time coming to this dealership and I would do it again!

Whiterussian

Jun 12, 2014

Chris was amazing! He understood exactly what i was looking for and shot to get me more than I expected for less than I anticipated. Chris was courteous, knowledgable and had great energy. He was a pleasure to work with. Thank you Chris for all of your hard work!

steneck

Jun 10, 2014

Nick's the best... Ask for him by name, I've been taking my Mazda 3 in for years, and with or without an appointment he will alway make time for you and your Mazda... Great JOB Nick.... your the Man

Scherie1120

Jun 10, 2014

As always, Nick gets me right in the door and my vehicle to service as soon as he see's me pulling in the drive. My paperwork is ready, so all I do is sign and go relax. Nick keeps me informed of the progress on the car as I am waiting. What a great guy !!! To enjoy your visit to a service department is very rare. But I actually do !!!!! Thanks Nick, as always !!!

almchenry

Jun 9, 2014

This is the third car I've purchased at this dealership and each experience is better than the last. Both the sales manager, Wayne DeLeo and the salesperson, Matt Shelton, were personable, friendly, and very professional. I recommend them to anyone looking for an easy and nice experience while buying a vehicle.

flying_penguin

Jun 9, 2014

Eric Little and Wayne DeLeo were friendly, courteous, understanding, and polite. Eric answered all our questions up front and and the best to his knowledge. If he didn't know the answer, he searched for it. He made the car buying experience a positive one. Wayne was hardworking and went above and beyond any other auto dealership employee we have worked with in the past. We are not the easiest customers, Wayne was able to do what he needed to suffice our needs. These two men make Cardinale Mazda of Mesa the best dealership in Arizona. If you want to drive away happy in a brand new car with an awesome deal, go to Cardinale Mazda of Mesa.

melissa1954

Jun 8, 2014

I went in with a 2012 Mazda 3 iTouring. I was not asked what I was looking for, was not allowed to look at the specs, offered a test drive. My one question based on a feature I required a Skyactiv engine. Austin lied to me stating the vehicle he was trying to sell me included the Skyactiv. I signed papers then discovered his negligent misrepresentation. I was paying more money for much less car. A base model iSV no Skyactiv, Bluetooth, or even Cruise Control. They did add the cruise control at no charge & programmed a spare valet key at no charge after expressing frustration at the situation. Stated it was a misunderstanding.

Meecheee

Jun 7, 2014

My experience here was great! This was my first time buying a car and from the moment my mother and I pulled up, the service team was so friendly and professional, it made me feel appreciated and super excited about buying my first car. I had already been to another dealership and they basically laughed me out of the place because I don't have any car loan history and they couldn't really work with me to get me the payments I wanted. I already had the Mazda2 in mind so after the test drive, I was in love. When it came down to the paperwork to get approved for financing, they never made me feel inadequate because of my lack of credit history but instead really worked with me and the rest of the team to get me at a price point I was comfortable with. Will and his team got me in the car I wanted, with the payments I wanted and yes the paperwork was a bit grueling but I drove off that lot with my brand new Mazda2 & I have absolutely no regrets. This car is super fun to drive so thanks you guys!

opus2000

Jun 6, 2014

We did not have a lot of money to buy a car, especially a brand new one, and Chris found a way for us to do it! He really went out of his way to make sure we were taken care of. I would definitely recommend this dealership and especially Chris Mankin. My wife and I were really impressed with him!

ophelia895

Jun 4, 2014

The dash on my 2012 Mazdaspeed 3 was warped and pulling apart from the navigation display. My 36,000 mile warranty had lapsed by 1,500 miles and this defect was not covered under my extended warranty. Nick and Donny worked with the service manager and were able to replace my dash under warranty with no out of pocket cost to me. They both go above and beyond to take care of the customer.

arooney

Jun 2, 2014

Brian and all the people at Cardinale Way Mazda were very helpful and friendly! I got a very good deal on the car and love my car! I would recommend this dealership to everyone and I would definitely go back if I was buying another car!

azmike73

Jun 2, 2014

I had an appointment and my service was fantastic. The job did take long and I was out within the hour. He did recommend additional service and I made a follow up appointment to take care of it.

carbenhart

Jun 2, 2014

THANK YOU DAMON AND WAYNE! We did our research, we knew Mazdas were at the top of our wish list and with the patience of Damon and his desire to make sure we found exactly the car we wanted, our experience was successful! Our car has more "bells and whistles" than we ever expected to have and at a price that was within our budget! WOW! We love our new Mazda3 and we highly recommend Damon and Wayne. No high pressure (which we hate), but, patience, consideration and care...GO SEE THESE GUYS!

Zalena Kersting

Jun 2, 2014

I have purchased 5 cars from Cardinale Way Mazda with Donny Mortier as my salesman. Donny made the process extremely easy, gave me a fair price and was very attentive for any follow up needs after purchase. I highly recommend Cardinale Way Mazda the next time your in the market for a new car. By the way, we have been very pleased with the Mazda's we have purchased, with no problems and just love these vehiclies.

gttmis

Jun 1, 2014

Brian has been very professional, to the point, no games or typical sales BS. He got me what I wanted at the price I wanted. Closed the deal in less than 20 minutes. That's how I love to by cars!!!!!Special thanks go to Nick Santarsiero (service) for directing me to Brian.

Bryman323

Jun 1, 2014

I went to several Mazda dealerships looking to purchase a 2014 Mazda 3 I Sport. Cardinale Way was the best overall experience hands down. They were able to beat other competitors' prices and they provided the best customer service. The only part that I didn't enjoy was when they tried to sell me extended warranty/extra protection packages on my vehicle. I had to go through three rounds of saying "no" until they finally stopped. But they are a for-profit business, so I can understand why they would push for an additional buck. I had a great overall experience, and I highly recommend this dealership.

jollygood1

May 31, 2014

We have done business with Cardinale Way Mazda in Mesa, Az for years! This is my fifth (5th) vehicle purchased there. This was my first Used Vehicle. I have to say Brian McFadden is the best "Sales Guru" I've had the pleasure to work with yet. He actually listened to what I wanted and then provided it. I would whole-heartedly recommend Brian McFadden to anyone looking for a new or used vehicle.

Shelly85118

May 28, 2014

I recently purchased a 2014 Mazda3 from CardinaleWay Mazda. Hands down, my best car buying experience to date (point of reference: I'm 49 years old). I started out "looking" for a new car about 2 months ago, working my way through 6 different dealerships/makes/models. 3 of those 6 dealerships were quickly ruled out due to smarmy sales approach. The remaining 3 dealerships became my short-listed finalists and while all three were above adequate, Darlene Ledbetter at CardinaleWay Mazda stood far above the rest. Darlene knows how to listen! She actively listened to my wants & needs, what I found important in the car I was seeking, etc.; and then provided a truly consultative approach on the car best for me. The entire team (Darlene, Wayne, & Donnie) proved their ability at developing a client-focused relationship and a delightful car buying experience. I will recommend Darlene and her colleagues at CardinaleWay Mazda all day long to anyone willing to listen!

lgcoxnet

May 28, 2014

We've all heard the stories about car salesmen and many of us have experienced it ourselves. I went into Cardinale Way expecting the worst. I ended up with a great salesman who was a nice as could be. The only negative thing I could say was he lacked knowledge about the car I was interested in but this was easily remedied by the rest of the staff. The sales manager was helpful and while he really wanted to sell the car he did not stoop to the tactics I expected. The financing experience is never fun but we made it through. All in all, I did not enjoy the experience but I got a nice car for a good deal and don't feel like I got ripped off. I would shop here again.

Dale C

May 27, 2014

I had an excellent experience with Brian McFadden. He worked with us and got us through the whole process in a very timely manner. My wife will seek him out when she it's ready to upgrade.

Coertel

May 27, 2014

Easy relationship developed with sales team. The car I wanted was at the Dealer's other location. They got the car within the hour and was able to drive off with the car and options I wanted. Enjoyed the dealer ambiance and pleasant atmosphere.

finlwrd

May 27, 2014

We purchased 2 vehicles on this visit. We were treated very professionally by all. Chris Mankin was quite down to earth in his sales approach. NOT pushy at all. He was very knowledgeable about the product and answered our questions with answers we understood. He threw in just enough personal conversation to make us feel that we could trust him in what he was saying to us about the product.Upper management stopped by to make conversation also, making us feel our purchase was important to the dealership.I am a repeat customer to Cardinale Way. I hope to come back again.

t75sll1

May 26, 2014

My wife was looking over a month ago and found the perfect used car, she dealt with an awesome salesman (Darryl) back then and we went back yesterday met with Darryl again as well as Wayne. Both good guys to work with. Not being a big fan of the haggling process, and the part I dread the most, we went back and forth a couple of times where we felt good about the deal.Would recommend this dealership, got a very nice next to new used car that we are very happy with!

bdzona

May 26, 2014

The staff at Cardinale Way Mazda were very friendly. They provided a quote over email. I felt that I had a positive and hassle free shopping experience. They had the exact car that I was looking for at a fair price.

geesicks

May 25, 2014

Went in to purchase a new Mazda 3 and was extremely satisfied with the professionalism exhibited from the employees I worked with. They treated me as a friend, not just a customer, and were willing to work with me with everything I was asking for. I look forward to future service from this dealership and future purchases.

sheryl1080

May 25, 2014

I had visited around six dealerships on Friday the 23rd. My son wanted to stop in at CardinaleWay Mazda pre owned to look at cars. By this time I was tired of talking to sales people that wanted to sell me an older car or suv with over 100,000 miles. Not really explaining anything to me. Not treating me bad just not real friendly. My son started talking to Brian McFadden and we just got a different feel from him right away. When he heard my situation, he explained what he thought he could do for me. Talked to me about a 2003 jeep liberty. At first I was not sure about it but he told me what condition it was in and what the mileage was and it would work with my credit situation. So I looked at the vehicle and liked it. He told me he would let me know Saturday morning if they found a lender that would work with me. He called me the next morning and I now own the jeep. I met Joean "Mama" Senatore for my paperwork and felt the same friendliness from her. I honestly feel that these people truly care for the people that come to your dealership. They want to get you the best deal and will work with you in the future on trading in or buying another vehicle. Best experience I have had in buying a car. My son will be coming to see Brian in the near future.

KatelynSmith7

May 25, 2014

I was helped with kindness and respect from my very first step onto the dealership, to my last step into my new Mazda 3 4-door sedan. Both Wayne DeLeo and Austin Owens were both very informative of the cars and were open for any negotiations. I could not have asked for better salesmen, they are fantastic and I would recommend this car dealership to anyone. I am enjoying my new car and am very grateful for the reasonable price. Thank you Mazda!

EHPAWS

May 24, 2014

I have heard horror stories of salesmen pressuring you to buy cars. However, this was not my experience. This dealership truly wanted me to find a car that I was comfortable in. I went back on three separate occasions and this was always the case.

amyholiday

May 24, 2014

So happy with my experience. Everyone was so friendly and informative! Will and Johnny especially were awesome. I truly believe I recieved the best deal and service available for my car.

irumore

May 20, 2014

I spent two weeks looking at cars in the CX-9 class. The staff is one of the top reasons I chose Mazda. They really listened to needs and met them. They answered all my questions and concerns. I never felt rushed at all. Thank you for all your help.

jhans1

May 20, 2014

I recently went to Mazda not shore what I really wanted, Will was very patient with me and helped guide me in the right direction he was not pushy and he showed me the cx-5 with all the right features and told me how it would benefit me and how I can you them in my everyday life.Honest guy and easy to talk to and the dealership they worked out a great deal for me with no problems thanks guys!

wigirlin480

May 19, 2014

When I originally made the decision to get a new car, I had decided to stick with the same vehicle brand that I was currently driving. I soon became soooooo frustrated dealing with the empty promises and arrogance of the other dealer ships that brand loyalty was gone! Cardinale Way Mazda came with a good recommendation from my sister and brother-in-law who had previously purchased a car from Matt. Once we started dealing with Matt and Cardinale Way, everything was just so much simpler. Told him what I wanted and he found one coming in that week. Went in to sign the paperwork for the new car and ended up trading in my current vehicle because I got a fair price. They gave me a loaner vehicle to get me home and to use until my car got there. Matt is so easy and pleasant to deal with - a good, honest person. This dealership does really work for their customers and strives for customer loyalty.Signing the paper work for the new car and trade on my old went smooth - when we had questions on something, the people who needed to give the answers were available to quickly answer them.When I went to pick up my brand spanking new CX5, Matt spent all the time I needed walking me through the features of the car. No rush, no hurry - it was my timeline. He went through the major things and even some of the small things that I probably would not have even thought to ask about. He knew the features and he answered all my questions. I left with a huge smile on my face. I would recommend Matt and Cardinale Way to any of my friends considering the purchase of a vehicle.

1beatles1

May 19, 2014

Made my appointment a week early and dropped off at scheduled time and Nick took care of everything and I was out in less than an hour and a halfGreat Job

laws5900

May 18, 2014

Highly recommend Cardinale Way Mazda as a great place to purchase a new vehicle. Staff were friendly, easy-going, and informative, so purchasing my car was relatively stress-free. They also were willing to work with me on the value of my trade-in.

mvitale1980

May 18, 2014

i have bought several cars from Cardinale Way Mazda. they always give the best deals they can and never screw around with the typical dealership games. i have worked at dealerships since i was 18, and Cardinale Ways approach to the business with honesty and integrity is very refreshing. The sales man and sales manager went above and beyond to make sure we got the car we wanted, with the features we wanted, at a price we could afford. the finance manager made sure we were fully informed about all the options and features available to us and didn't try to hard sell us on anything. i will continue to do business with Cardinale Way Mazda and recommend them to anyone looking for a new vehicle.

gswkia77

May 16, 2014

I was looking for a used minivan for my wife that had low miles. Met Derek and he listened to what was important to me then showed me the perfect van that I knew would fit my needs. He is very respectful and made my experience at the dealership very enjoyable. We left with the van and have been happy ever since. He even followed up later to see how everything was going which I really appreciate. I know that when I buy my next car I am going to buy it with Derek. Thanks AgainGef Woodruff

bobefox

May 15, 2014

I took my car in for my first service, oil change etc., and it was free and the service manager, Nick Santarsiero, explained everything and the service completed to my satisfaction in the time he stated. Great service.

chadrall

May 15, 2014

The first thing I like about Cardinaleway service was the free oil change and tire rotation letter I got in the mail. Getting my car signed up for service was very easy over the internet. When I got to the dealership Nick Santarsiero was right there to get my car in for service I only waited an hour to get the oil changed the tires rotated and the car washed, let's no forget about the freshly popped popcorn either. My whole experience with Cardinaleway was very good I would highly recommend this dealership to purchase and service a car.

mamaroggs

May 13, 2014

Wayne and Darlene were amazing! I came into the dealership to trade in my husband's car and left with two cars. Wayne worked diligently to get me financed and in the cars that suited my family best. Darlene patiently let me test drive every model Mazda makes until I finally chose the Mazda 6. It took 10 hours, and 45 minutes after close, but I left happy and LOVE my used Buick and new Mazda. I have never felt more taken care of in a car dealership before and have since recommended Cardinale Way to all my friends and family. I am even considering going back and buying a third car for my son. As a side note Wayne in finance was equally amazing. He carefully went over all the papers I was signing and made sure I understood them. It was refreshing not feeling rushed or having that looming feeling of being taken advantage of. It truly was a pleasant experience from beginning to end.

mazdamiguel

May 12, 2014

I took my second Mazda 3 for the 30,000 mile service with my friend Mr. Nick Santarsiero. Fantastic as usual! Great service, friendliness and professionalism/ I'll keep coming, as I have for 5 years now.ThanksMiguel Alonso

ButteredRollz

May 10, 2014

I purchased a 2009 Nissan Altima from the pre-owned lot through this dealership just over a year ago. I get a called asking for it to be appraised for a potential buy back. The very next day I'm driving off the lot in a brand spanking new Mazda 3 Sport. And two people made that happen, Darlene, my sales lady, and another gentleman working on the financial part of it. Darlene has a warm and very inviting personality. She's a mother and I sensed that right away because she's so caring. I'm only 21 making my second major purchase and she made that experience amazing. I had an opportunity to go to another dealership but I chose not to just because of her. You guys have a great employee. It's more than just buying a car. It's an opportunity for success and she's see's that. I'm not just commission for her. I am a hardworking person just like her. In short, this woman is amazing and you guys are lucky to have her!!!!

Marysoto

May 10, 2014

I purchased a vehicle from them in 2013- The sale took about 10 hours but all in all it wasn't too bad. Although the next day I realized that the car we were shown and drove and the one I purchased were a different year. Yeah that is right I was to get the 2013 Mazda 3 but instead somehow ended up signing and driving off in the 2012 model. Although I addressed this the next day with my salesman (who is no longer there) I never received the year I wanted and was given free oil changes for 3 years and just moved on. Okay lesson learn for me right. Well I again decided to throw in the towel on the Mazda 3 I needed a bigger car. I was working with another dealer to seal a purchase, no more mazda. I simply went in to cancel my warranty and got to taken to the Sales Manager and well I am out test driving a Mazda 6. We laugh about the screw up in the last sale and make sure I am driving and looking at the 2014. I leave and decide, nope going with the other dealer. Well let me tell you he was no longer the friendly sales manager. I went back to tell him and to cancel my extended warranty and he was not happy with me. I get it he lost a sale, but honestly I am surprised at the complete attitude change. Funny how supposedly I was going to get a "loyalty discount" if I purchased from them and when I decided not to he just kept silent and walked away ... Done with them...

flexsteel

May 9, 2014

I have been visiting this dealership's Service Department for over 3 years and have always been treated with respect, friendliness, and courtesy. I bought my Mazda from this dealership and I would not have anyone else service it. They have always had my Mazda ready to go when they said they would. I would recommend Cardinale Mazda to anyone for buying a car or getting their car serviced. My daughter has bought 3 mazdas and a friend has bought 1 mazda. I was involved in 3 of the these 4 mazdas sold. Thank you

cx52014

May 7, 2014

I brought my car in for maintenance because my check engine light was on and when I went to pick it up I was approached by Derek and he asked me if i was interested in trading in my 2010 Mazda 3 for a New car, I told him I would on'y be interested if they could pay off what I owed on my car and I would want to trade for a SUV. He looked into it and found the SUV I was interested in, it was in my price range and they were able to keep the negitive equity off of the new purchase! Brian sealed the deal and made it happen! I absolutely love my new 2014 CX-5 Mazda SUV!!! Thank you Cardinale way Mazda!!! It was the best birthday present to myself :)

roicelan79

May 6, 2014

I had a repair done to my car and Steve was very pleasant to deal with. When I had an issue with my car a couple of weeks later Steve did not hesitate to have me come in so one of the techs could look at it. It turns out it was not any issue with the car and still Steve went out of his way to make my life easier. Thank you!!

aj9dave

May 1, 2014

Professional attitude and product knowledge - excellent. Great personal skills - rapport, listening skills and eye contact made the experience both comfortable and enjoyable. Very well done. Good follow up after the sale as well.

maritazazda

May 1, 2014

Our experience at Cardinale Way Mazda has been awesome. The quality of customer service was great. We've gotten our second car and they just keep getting better and Better. Donnie Mortier and Brian McFadden took great care of us. The process was pretty painless and we are now driving our awexome Mazda CX9. We couldnt have done it without them. We're telling everybody about them and we look forward to coming back again and again for many years to come! THANKS Donnie and Brian!!!!!!!

terrijo6688

Apr 28, 2014

My Mazda dealer, Brian Soncrant was extremely professional, knowledgeable, and had answers for all my questions and concerns. As a first time car buyer I was anxious and feared the dreaded car buying process, but Brian was flexible and worked with my limited budget. As an expectant mom and military wife I am thoroughly pleased with my purchase and feel like my new car fits my lifestyle. I am confident that Brian will help all his customers find the right vehicle at the right price. Brian, thanks again for all your hard work!

walshpat9

Apr 28, 2014

My experience with the Mazda dealership, especially Brian McFadden, was a good one. He was easy to work with, not too pushy, unlike the Toyota sales people who hovered like buzzards. He impressed me when he offered to help me with any problems I might have with my new car after purchase. He is willing to stand by his vehicles.

NLynder

Apr 26, 2014

Let's face it...buying a new car is stressful. After 3 months of research BEFORE approaching any dealership, I was impressed with the overall experience with I had with Cardinale Way Mazda. I was honest with what I wanted and what I expected to receive and they were able to give me what I asked for. I felt very comfortable with both my sales reps (Wayne DeLeo and Derek Espinoza) and they both worked very hard to accommodate me. I am very pleased with my new Mazda CX 5 and anticipate a very good relationship with the dealership going forward. Thanks guys!

torifelde

Apr 26, 2014

I got my first car, '05 Corolla, from Cardinale Way over a year and a half ago and even before then I was saying how I wanted the Mazda3. Anytime I have ever come to the dealership, Chris has always been there to help me out and see what he can do to help me get this car. Not only was he helpful, he was happy, upbeat and made buying my first brand-new car so much less stressful than I thought it was going to be. I am extremely happy with my new car!(:

Doylene

Apr 25, 2014

When Nick says your car will be ready at a certain time, wow it is ready! There is a pride & confidence at this dealership that makes me know my car is serviced appropriately.

cjault2013

Apr 24, 2014

Nick met my wife and I at the door, greeted us by first names and welcomed us to the dealership's service center. He promptly led us to the waiting area and took our CX-5 into the center for service. After a short wait of approximately 30 minuets, he informed us that, our car had been serviced and that he had updated our navigation system and the car was being washed and prepped for our departure. Shortly thereafter he called us to the Cashier's window to signed our papers and depart the dealership. Nick's friendly and professional demeanor was a high point of our visit to the Service center. We are very happy with our CX-5 and Cardinale Way's services.

Lannds

Apr 23, 2014

My service advisor, Steve Ross, was very pleasant and accommodating. And all other employees there were so nice and polite. Even the sales people were nice and I wasn't even there to purchase a car, lol.

skittlebutters18

Apr 23, 2014

I had an appointment to be at Cardinale Way at 7:15 this morning. However, I blew it. I still showed up at 1:00 pm resigned to the idea that I would probably just reschedule my appointment, and justifiably so from Cardinale Way's point of view. However, Nick completely came through for me! He not only squeezed me in, but he had me out of there 25 minutes ahead of the time frame. Then! after the car was finished, I told him that I realized that I had forgotten to ask for a wash and a vacuum. Nick takes the keys from me and gets it done. The man is phenomenal when it comes to customer service and accommodation. Whatever he eats for breakfast, I want it! My wife and I bought a second Mazda from Cardinale Way recently and I told my wife that I want her working with Nick every time she brings her car in for service. Upon informing Nick about this, he told me he'd keep an eye out and make sure she is taken care of. I am consistently impressed more and more as I've continued to do business at Cardinale Way the past 3 years and especially with Nick.

Kozigirl

Apr 22, 2014

My service man Nick is always very respectful and helpful. I appreciate it that the service dept. is always friendly and go out of their way to get your car serviced in a timely manner.

dianevietri

Apr 22, 2014

I had my new car less than 6 months when the navigation system stopped working. To say I was irritated would be an understatement! Of course I was on my way to an appointment. Called the dealership hoping it was a simple reset fix that I could do myself. Nope, I had to come to the dealership. I talked to Nick Santarsiero and he apologized and told me to bring it in at my convenience . Was still a tad irritated when I took the vehicle in but Nick was great! Very personal and soon had me laughing ( even though I was mad)! Thanks Nick

22hamana

Apr 20, 2014

Nick Santarsiero is always good to work with. He is very friendly and informative whenever we bring our car in for service. We enjoy dealing with him a lot!

manaz

Apr 19, 2014

This was the best car buying experience hands down. From the very beginning, Hayden was friendly and approachable. He is incredibly knowledgable about the entire Mazda line, knowing the answer to every question I asked, and offered additional information that was helpful in making my decision. It was a comfortable environment, and I felt zero sales pressure. I would DEFINITELY recommend this dealership to anyone looking to buy a car.

Robert Kolden

Apr 17, 2014

The process was actually less painful that at other dealerships. Derek was very knowledgable of the Mazda lineup. The sales manager also seemed very accommodating. We have purchased several vehicles from here. We keep coming back.

ksimonsen13

Apr 17, 2014

The team that my wife and I worked with when first coming into the dealership pulled every string they could to get my family a nice certified used car, so I decided to put my trust in them again and they exceeded my expectations. I was sold on the car before I was there but if there is any two men in that dealership that can reassure me that it is the car for me and my family it is Matt and Thomas.

NHJOHN

Apr 10, 2014

Brought my daughter's Mazda 3 in for oil/filter service. After servicing, Steve pointed out several routine services that he would recommend be done in the near future but, more importantly, he pointed out 2 defects that he felt needed immediate attention. Knowing that my daughter had an extended warranty, I informed Steve that I thought these defects would be covered. He immediately checked to see if the needed parts were available at the dealership, set me up for an appointment for the next day and arranged for a "loaner" car. What more could you ask for? The repairs were done and the vehicle is back on the road. Steve is a "get it done" service adviser who knows the Mazda line of vehicles. It is a pleasure working with professionals of their trade.

mazdamiguel

Apr 9, 2014

Fantastico! Excelente! Magnifico! As usual, great service. It was the 30,000 mile service for my wife's 2012 Mazda, and Nick took great care of me and the car, for the thousandth time.I'll keep coming.Miguel Alonso

jamesgoard

Apr 8, 2014

Brian had sold us 4 cars and i wouldn't buy another one from anyone else. He delivered 2 to my home. He is customer service personified.

jharker89

Apr 2, 2014

Nick Santarsiero is one of the best employees at this dealership. He is very friendly and always accomodating. Nick asked Chris to help me set up bluetooth and he did it in less than five minutes. Excellent customer service!

abaldauf

Apr 2, 2014

Had multiple problems and needed an oil change. Everything was done within an hour. Fast and great service. Definitely will recommend this dealership. The service was fast. Also had next day appointments.

DickHopson

Apr 2, 2014

i am always very pleased with the personnel at this dealership. The service department is very courteous and well organized. The workmanship is top notch.

Kaleljll0069

Apr 2, 2014

I have always came here for service on my 2011 Mazdaspeed3. I purchased my speed and a Mazda 6 for my wife here and the service delivered by Nick has always been out of this world great!! I will always come here for service because of Nick! Thanks so my to nick and the crew!

roadcat1

Apr 1, 2014

Found the repair staff (Nick as well as the technicians) to be absolutely first rate. They are fast, polite and even washed my car before handing me my keys. The description that I gave them of a noise that I was hearing was all that was needed for them to quickly get rid of the noise. I don't think that it took more than about 15-20 minutes. This was a great experience and will certainly go back for all of my MAZDA needs.

astraus2

Apr 1, 2014

BEST car buying experience ever! Matt was never pushy which really made me feel comfortable and not pressured. He was very knowledgeable and confident. I got a great deal on my new Mazda 3, great trade in price and great finance rate. Donny the Manager was able to work with me on price and made the experience that much better. Lastly, Sean in finance was very patient with all my questions and helped me with my extended warranty options. I would recommend this dealership to any of my friends or family 100%, nothing bad to say. On a side note, I left my laptop in the car i traded in over night. Chris Johnson went out of his way to contact me back in the middle of the night to make sure I knew my computer was safe and arranged for me to get it first thing in the morning, GREAT customer service :)

renee22

Apr 1, 2014

Steve Ross has seen me about 3 times and I have nene meaning to leave a review because he is an amazing service advisor. I feel well taken care of in his hands and I know he goes above and beyond with his level of customer service. Never a bad experience and it's almost a joy to get my car worked on thanks to him! Keep up the great work guys! I will certainly be bringing my car to you always.

Kath53

Mar 30, 2014

We have purchased over 16 mazdas thru this dealership ourselves and thru members of our family and friends. They are a very professional staff and you feel as if you are family. They try to listen to your wants and needs and show you cars within you budget that can enjoy. If you want honesty and knowledge pick these guys.Also they have a very special service writer who will go above and beyond for you and your car Nick Santarsiero. You wont be disappointed!!!

robinhartman

Mar 29, 2014

Great Service. This is a business that is really committed to customer satisfaction.The service representative was very good at his job. Good job guys

ckenziemc

Mar 27, 2014

Brought my Mazda 6 in for its 90k service, Nick took great care of me and my car and had my car done in less than 90 minutes.

GKWayne

Mar 27, 2014

Nick Santarsiero has been my service advisor since I purchased a new 2013 Mazda CX-5 at his dealership in June, 2013. He is the best in customer relationships, knows how to treat people, has excellent product knowledge, and is always available. I know I can always count on Nick to deliver and exceed my expectations.

ylendprz

Mar 25, 2014

Very good customer service, made the transaction easy without problems. Everyone is helpful and knowledgeable. This is the 4th car I have bought from here and will continue to do so.

diamnddd

Mar 22, 2014

Hayden was a very great guy to work with and made the whole process very easy and fast. He was very patient and willing to answer any questions that I had. Very nice guy. This is my second time buying a car from here and I would highly recommend it. The place is also always very clean. Buying a car can be very stressful but Hayden made it a great experience.

Kak0629

Mar 21, 2014

Everyone we met was very friendly and knowledgeable. Easiest car buying experience we have had. Determined price online and over the phone. Would recommend to others.

tlwagner

Mar 17, 2014

Excellent service all around. The guys are nice, smiling, and seem to love their job! Hayden is young but is great salesperson . Definitely recommending them to anyone!

Jenctr1

Mar 14, 2014

I had the best experience today. I was so comfortable and at ease. This was my car's first oil change and I feel good about how things were taken care of. Thank you for the positive experience.

2005mazda

Mar 12, 2014

Nick was very friendly and quite knowledgeable with my Mazda. He was ontime with the scheduled work and was precise in the cost and time for service. Would highly recommend this dealership for sales or service, as i have been a satisfied customer for two sales and service sine 2005.

hsanel

Mar 12, 2014

Just a very nice experience. Everyone up beat. service was done on time, the car was washed.the facilities clean and welcoming. It was also a free oil change which was very nice.

Alex Ortiz

Mar 12, 2014

I have been a customer of Cardinale Way Mazda (Mesa) for 6 years and the service continues to be the best I have ever received from a dealership. Nick Santarsiero does an extraordinary job of keeping you informed, sticking to timelines, and providing the exact service the car needs. My wife had an emergency with our CX-9 about 6 months ago while I was on travel and Nick handled the situation as if I was a member of his family. There is no one better than Nick and this service department has my highest recommendation.

terror16

Mar 11, 2014

Everyone was ver friendly and helpful at Cardinale Way. Chad and Wayne were great with helping me with choosing the right car and the right pricing, and just as helpful with places to look and go with my being brand new to the area. They even stayed in the shop an hour after close to figure out the financing. My only complaint was how Jeff handled some things with me. He decided to wait to share some choice information with me until after I had signed everything (like that I might have to put more money down on the car after I had already written a check, or started to discuss the "packages" and increased monthly payments that would result in picking any of them). I really do appreciate all he did for me on the finance side, but that's one thing I did not appreciate. However, I understand that he was doing his job. Overall, everything was great and I would definitely recommend Cardinale Way to anyone in the general Phoenix area looking to buy/lease a Mazda.

jacqualinemd

Mar 10, 2014

they did a great job and getting my car repaired the same day even know the part typically takes 7 to 10 days to order they just happen to have it in stock. It's a good thing because I had a trip coming up soon and I really didn't want to miss my trip thank you very much to all the service guys!

CopaGal

Mar 10, 2014

About a week ago, I submitted a blanket quote request for a CX-5 which included all options that we were looking for. We were almost immediately inundated with responses via email, phone calls, and even several text messages. I thought that I'd read a review that said that the CX-5 Touring and Grand Touring offered additional power with the AWD added, but CJ was kind enough to point out that the AWD was not the source of the power, and unless we planned on driving in snow, we really didn't need the AWD (and its additional expense; he said that the larger engine in the Touring/Grand Touring was sufficient. CJ was the only one of all the dealers who pointed that out to us, and so we decided to take our test drive there, nail down the options that we really wanted, then go home and see which dealer could offer the best deal. We really didn't plan on buying that day. CJ was really great. When we were at the dealership, CJ gave us honest feedback and solid information on the options that he felt were not really a good fit for us and for the price. He never pressured us, he gave us time to talk about everything, and my husband and I both agreed that CardinaleWay was the best fit for us, even though it's approximately 50 miles from our house and farther than most of the other Mazda dealers in our area. We decided to pull the trigger and we got everything we wanted, and nothing we didn't want. We would absolutely recommend CardinaleWay to anyone looking for a Mazda, and I cannot express adequately just how impressed we were; never have we had a better experience in purchasing a new auto! We were pre-approved for financing, but Shaun got us an even better rate - just over one percentage point lower - than we'd been pre-approved for, which we were amazed by (and delighted!). I appreciate everything they did for us, and we will definitely be recommending them to everyone in the market for a beautiful new vehicle like ours. From the bottom of my heart, thanks, CJ, Shaun, and everyone at CardinaleWay.ESG & AG in Maricopa

audreya2

Mar 9, 2014

Thank you Nick for your positive attitude and helping me have the best possible result with my CX-5 Service Experience. I look forward to the relationship that helps me know my vehicle will be taken care of in a professional manner each time I bring it in for maintenance. You're the Best!

Heritage1323

Mar 8, 2014

Tyrone Ferguson was extremely friendly and knowledgeable about all of the car options or was quick to consult another person to get our answer while never being pushy. He was quick to inquire about our needs and wants and when the exact vehicle that we desired was not currently available on the lot, he worked with Wayne DeLeo to find another vehicle combination that met our expectations.

peznducky

Mar 7, 2014

Steve Ross is an amazing service advisor. My car suddenly stopped shifting while I was driving to work, something I had never experienced before (turns out some of the teeth in the shift hub broke), and when it was towed to Cardinale Way Mazda it was luck of the draw that I got Steve as a service advisor. He was very friendly and did everything possible to make it less of a headache for me. He did all the leg work to get me a rental car even after I had left the dealership. They had to order some parts from other states so my car was fixed within 3 days and it's driving perfectly. What more could a person ask for? Nice guy, speedy service, and practically no work on my part. It's a win-win-win.

Finkster

Mar 5, 2014

Sean was fantastic throughout the sales process. He was always available to answer questions even on his days off and was extremely helpful. Wayne made the price negotiations easy and straight-forward. And even the Finance guy (Wayne #2) kept the upsell to a minimum and moved us in and out within about 30 mins. Everyone I met at the dealer was very helpful. I would recommend Cardinale Way Mazda.

evillucy

Mar 4, 2014

The only reason I went to trade in my car was Brian continue to call me and invite me in to test drive and look at the new mazda's. He was great to work with, everything went very smooth. I'm happy with my new car.

lucrativethought

Mar 4, 2014

They were very friendly and knowledgable. They answered all my questions and never pressured me or rushed me. They made me feel comfortable and took their time with me.

DonnaKing5

Mar 2, 2014

Every time I take my Mazda in for service, Nick is always cheerful and glad to see me. He is very knowledgeable about what needs to be done to my car and he answers any questions I may have.

RRICKER2014

Mar 2, 2014

Steve and Nick are great at what they do. They are always thinking about the customer and their needs! The guys in the back know their job well and take care of any concerns I have ever had! Thanks for the service provided and I highly recommend this location to take care of your vehicle needs! Russ--Redskins Fanatic!!

nraravikar

Mar 2, 2014

Tyrone, along with his manager, Donny, showed interest in what we were looking for, did not pressure us for anything, and both were always available for subsequent follow up. They went extra mile to make this deal happen without much haggle, and we always felt welcomed. Their honest and professional behavior make us recommend them as one of the best employees at this dealership.

Carlsbad14

Mar 1, 2014

From the first time I visited this dealership, I found the employees to be very friendly, accommodating, trustworthy, patient, and most importantly, low pressure! The majority of my dealings were with Hayden Cosgrove and Donnie and I couldn't be more pleased with their level of service and willingness to get me the best deal possible on the exact car that I wanted. They really went the extra mile in trying to understand my needs and wants and went out of their way to find a very specific and hard to come by model and color and did not try to push me into something else, just to make a sale that day, which I really appreciate. Their vehicle knowledge and advice was invaluable in helping me make the right decision and also save money by not over spending on certain technology items that I determined I would rarely use, once explained to me. Donnie was extremely helpful since he himself drove the same model of car that I was planning to buy and could provide answers to all of my questions and ease my concerns (not an easy task, by the way!). Both Hayden and Donnie were so genuine and easy to talk to that I found myself joking with them and having fun, making for an enjoyable experience from test drive through final sale. Negotiating the deal was the easiest part, and that is the part I normally dread the most, but Donnie was incredible. He put together a deal that far exceeded my expectations and it was so quick and painless compared to all the other times I bought a car. I didn't know it could be so easy. Donnie never said "no" to anything and he came back with great figures and offers on certain items without me even having to ask! I am the type of person who does not like or trust most salespeople and I hate even walking onto a car lot. I can tell you that Cardinale Way Mazda in Mesa, AZ and their employees are not your stereotypical car dealership or sales people. I have never had a better car buying experience or dealt with more enjoyable people than those at Cardinale Way Mazda in Mesa, AZ. They are a diamond in the rough and I am so glad I found them and decided to give them a try. You should too!! I would highly recommend this dealership to anyone who wants an unbeatable deal from people who are trustworthy, friendly, knowledgeable, and just plain fun. Everyone I encountered was so energetic and polite and always smiled and spoke to me. It was very refreshing and so different from all the other dealerships that I visited. I even found myself pulling for them to reach their sales goals and felt good that my sale may have contributed. I am actually looking forward to visiting them for my future service needs and hope to do business with them again and again. Way to go! Zoom-Zoom!!!

jfraelich

Feb 25, 2014

I purchased a Mazda 3 from Cardinaleway Mazda in Mesa in 2009, and I recently decided that I wanted to trade in my car for a 2014 Mazda 3 Sport. Cardinale has always taken care of me when it came to basic maintenance as well as when it came to repair work. I have never felt taken advantage of by any Cardinale employee when it came to things that my car needed, and their employees are not pushy or intrusive (you can't say that about a lot of dealerships!). Not only did I walk out with an awesome deal on a brand new car, but I was able to get more than I bargained for! I walked out with a Touring rather than a Sport, and I am extremely happy with my purchase! Sean Parson, my salesman, did a great job answering any questions that I had and made great recommendation when needed. If Sean, himself, was unable to answer a question that I had, team members were more than willing to step in and help. Wayne DeLeo was also great to work with and was the one who was able to work out an amazing deal for me. I would 100% recommend Cardinaleway Mazda in Mesa to anyone looking for a new vehicle.

Galaine

Feb 23, 2014

When I take my vehicle to Nick for maintenance, I turn over my keys to him with complete trust and confidence because of the high level of customer service that he provides. Although he takes care of many customers in a day, he provides personalized service to each customer. He is just as attentive if I contact him by phone when I have a question, and is a wonderful asset to the dealership.