Used Cars for Sale at Carlock Nissan Of Jackson in Jackson, TN

stykman76

Jul 9, 2016

I recently had a great experience at Carlock Nissan! I was looking for a new car and Heather was great in helping me pick out some options that were best for me. She answered any question that I had, and was very professional! I will be back to make a future purchase, and will recommend Carlock Nissan to everyone I know!

Froggie14

Jul 9, 2016

I was in Carlock Nissan and my salesman Heather was great! She knew every answer to every question on the 2016 Titan diesel that I asked. I was impressed a female salesman know the horsepower, torque, and even how many valves the engine had without looking. Price was a little more than I liked, but great job nissan!

Massey1991

Jul 7, 2016

Awesome service dept. will be back in the future. Keep up good work. Thank for a job well done guys. You have a customer for life

PMA

Jun 21, 2016

I brought my car in for routine oil change and to top off the fluids and even though they were short handed and very busy my service was great!!!

Ashley12

Jun 18, 2016

I was having a hard time getting financed for a vehicle because my credit is not so great. Heather went above and beyond to find a vehicle I could afford the monthly payments with. I told her upfront I had challenged credit, and she still treated me respectfully unlike serra who had treated me like I was wasting their time. Because of Heather I was able to leave in my brand new 2016 Nissan, and I felt appreciated. Everyone at Nissan went above and beyond to make me feel like I was an appreciated guest. Carlock Nissan has earned ALL of my business from here on out.. service and future car purchases. Earl Tyler was super friendly in the finance department, and went out of his way to accommodate my needs too. The GM Mr. Marin was kind enough to take the extra time to get me approved after Serra had already told me I wouldn't find someone to approve me without a co-signer. I have to send huge thanks to Heather and all those involved with Carlock Nissan who took the extra steps to make sure I had a vehicle I liked, could afford, has great safety reviews, and gets phenomenal gas mileage! Thank you Carlock Nissan for being amazing!

Emily1330

Jun 14, 2016

Great customer service! The service advisors are very helpful. Will defiantly come back! Car was ready when it was suppose to be! The work was great!

Shemar30

Jun 14, 2016

Carlock Nissan of Jackson is the best car lot here in Jackson,Tn. If your are in the market looking to buy a vehicle you should really consider carlock Nissan...The service team is great !

Mewa66

Jun 10, 2016

The service manager is so arrogant, rude,and impolite. ..shouldn't be here,he acts like it's his dad's dealership. ..very rude....should be fired, honestly.

janet

Jun 8, 2016

Very good sales person she was very nice and helpful. If I buy another car I will let her help me again. She was easy to talk too

DoubleD

Jun 3, 2016

This is my second new vehicle from Nissan in Jackson. I always have a great experience and everyone is very friendly and helpful. I got exactly what I was looking for and very happy with the service I received from Heather Martin and her manager. I will continue to be a loyal customer.

Hancock

Jun 1, 2016

Very good visit! Will go against as this is the third vehicle from them! Always service with a smile!Thank you Carlock Nissan and Heather!

Tracy

May 26, 2016

i had bought a car earlier this month I didn't have the car for 4 hours and found out the transmission was messed up so I talk to the people they took the car so it can get fix they had it for a week and when I had got it back the same thing happened again so I end up getting my money back and found a car at Nissan I got it a couple of days later it messes up and it's a used car sold as is but they where nice enough to fix my car with no charger

Wester25

May 24, 2016

We had been looking for a vehicle for the past couple of weeks. We found a vehicle at this dealership. When we showed up we were met by Andrew and a sales manager who assisted us throughout the car buying process. The first problem was that apparently keeping track of days is not something they can handle. We were going to come back, since they were over an hour away, to bring in our trade-in. They said it would be fine. However, we were almost home when they called us to tell us that we had to have everything done by Sunday or the price would increase on Monday. FYI, at the beginning of the month they INCREASE all the prices on their cars. This is what the salesperson and the sales manager told us. After rearranging schedules, husband is in the service, we were able to come back by Sunday.The second problem was that NO ONE told us it had been in an accident. We had to ask for the carfax and that was when they told us about it. They never offered the carfax at anytime and now I know why. When I told him I did not see it online, I was told, "well you can buy it through USAA." The final issue: My husband recently received a phone call from their company threatening us with legal action because we owed money. The GM even told me that he believed we were trying to get away without paying. This "clerical error", as the GM referred to it, involved their salesman, who no longer works there, and a sales manager who did not process the paperwork correctly. A think it is more than a "clerical error" when it involves thousands of dollars. The sales people added that we were putting down a down payment, but this was never mentioned or discussed. Due to their salesperson AND sales manager incorrectly putting in information, we are left jumping through hoops to fix this. I wanted to return it, but the GM, who was quite rude and does not understand customer service, told me I could not and again threatened that if I did not fix this issue, that was their fault, by Monday they would take legal action. The entire time speaking with this GM was awful. Basically my husband and I are the problem and we are the reason for the threats and what have you. Even though he admitted his people made the "clerical error", it was still our fault. So here is my advice, GO ELSEWHERE. It is clear that not only do their salespeople not know what they are doing, but their Managers do not know what they are doing either. If you want to purchase from here you better have someone who knows what they are doing and have the paperwork triple checked and do not let them handle the finance check.

Craig Rogers

May 14, 2016

Everyone was very helpful. Corey was our salesperson and was great to work with. The management team helped us tremendously. Will be back next time I need a vehicle.

SATISFIED

Apr 28, 2016

I CAN'T SAY ENOUGH ABOUT CARLOCK. IT WAS LIKE BEING AT HOME WITH FAMILY. THEY KNEW ME ,YET WE HAD JUST MET FOR THE FIRST TIME. MY NEEDS WERE MET WITHOUT QUESTION AND I GOT EVERYTHING I NEEDED JUST BY ASKING. THEY FIT MY BUDGET RIGHT AWAY AND I AM SO HAPPY THEY ARE HOMETOWN PEOPLE. THE CUSTOMER IS SUPPOSED TO COME FIRST, WELL THIS IS WHERE THEY DO. DON'T HESITATE TO SHOP HERE YOU'LL MISS OUT ON WHAT YOU WANT AND NEED. MY CAR, I LOVE IT. :) THANKS CARLOCK,SPECIAL THANKS TO RACHEL H.TALEASHA EDGE.MICHIE ,TN

HappyCamper

Apr 20, 2016

We found our perfect car on the eprice site. Great experience from start to finish. Exceeded all our expectations not only on the value of our purchase, but the ease of the overall events. So happy.

Gloria Rena Marshall

Apr 18, 2016

This made my 40TH CAKEDAY the best that I can remember. I was appalled and taken aback over this extraordinary financial blessing. I am very happy and can't wait to start driving my new car.

aclimer155

Apr 9, 2016

The salesman Brooks was very helpful, and helped to make the purchase absolutely stress free. I will ask for him on my next purchase. Finance was extremely helpful also.

bella

Jun 15, 2015

My husband and I bought a new vehicle from them, first thing: they could not find the keys to the particular one we wanted to test drive, second we almost made the mistake of doing paperwork on (we thought was a new vehicle) and saw that it had damage to it. They had us to go ahead and drive it home until our other vehicle come in, needless to say, it was a USED vehicle, we found all the paper work and receipts in there. Our gut instinct was to walk away, but giving them the benefit of doubt, we didn't. We dropped by recently to get our oil changed and went inside to visit, needless to say, Mr. Gus????? general manager and Mr. Kent????? walked by us and never spoke, very disrespectful!!!!! Mr. Gus has a really bad attitude even with his employees! I feel sorry for them! PLEASE DON'T MAKE THE MISTAKE THAT WE DID!!!

joemac

Mar 26, 2015

This is not my first time dealing with Carlock Nissan however because it always seems as though they want to take you for every penny they can im now writing this review. Asked about a mirror problem which I KNOW IS MINOR because the mirror still fuctions properly its just a little loose. The mechanic tells me itll cost over 100 bucks just for the diagnostics! Really?! Its a screw or a clip loose either way its nothing memechanical. They re a bunch of voltures up there and treat you like you re a moron. Funny thing is every year these slugs call me trying to get me to come in and try test drive something new. It ll be a cold day in xxxx

goatroper

Dec 30, 2014

I would drive a team of goats and wagon before I would ever deal with CARLOCK NISSAN CROOKS again . I don't see how one place can do business with how these people lie and cheat you .

Jake1989

Dec 30, 2014

I have bought a brand new vehicle from them, and they have lied about the mileage that was on the paper work. I found it and made them correct it. They also didn't let me test drive this vehicle because they supposedly couldn't find the keys, but once the paper work was signed, they had the keys ready then. This brand new vehicle had damage to it also. I had to take up to Car lock Nissan 2 times just for them to look at the damages. Nissan Corporation wouldn't even do anything. They don't even stand behind their own vehicles. I am telling you DO NOT BUY A VEHICLE FROM CAR LOCK NISSAN!!!!!

abelew

Oct 24, 2013

At age 41 I have bought my share if cars. I am female and yes I have and am fully capable of doing it all by myself. I have NEVER IN MY LIFE dealt with such fast talking crooks as the employees at Carlock Nissan. It amazes me that Nissan would even want their name associated with this place.

Renee.bland

Oct 19, 2013

Con artists and liars. I will make sure everyone knows not to buy from there.women are taken advantage of.you will feel robbed when you leave.

chadntonya

Oct 11, 2013

I would HIGHLY recommend Carlock Nissan to anyone looking to buy a new vehicle. The service at Carlock was above and beyond my expectations of them!! The staff is caring, trustworthy, loyal, dependable, and work for YOU, not themselves. They will do anything they can to help you out and get you into a nice, dependable, great quality vehicle! Even if you have bad credit, please go give Carlock a chance before going anywhere else. They can and will help you!! I just recently purchased a Nissan Pathfinder, if you're looking for a SUV with a third row, this is it! It's spacious, beautiful, sporty (no van look), has many safety features, and AWESOME Price!! Great Quality!! Ask for Clint Doolin, he's a great Sales Representative and will work extremely hard for YOU, to get you and your family into the right vehicle.

yotalac

Jul 30, 2013

Lying and Most unprofessional business to deal with would never do business with them ever again nor would I send friends family or enemies to this place of business

gproulx

Nov 1, 2012

Very deceptive practice in the financing department. Reminds me of a con game, not disclosing fully the cost of a vehicle. Poor, customer service after purchase.

xaos109

Sep 23, 2012

My experience with Carlock Nissan of Jackson was beyond horrible. I first went to the dealership on a Tuesday. My wife and I were interested in buying an Altima. After talking with a a salesman we were told that we could "get into the car" for around 16K-17K. I told the sales man that I would be back on Saturday with my trade-in. I was offered $8000 on a Ford F 350 that, according to the blue book was worth $9,500 (trade in, $14,500 retail). With the trade I had a $9000 loan. According to the salesman my payments on that loan would be at a 4.5% interest rate. The number I was given was $340/month over 72-months. At that price the car would have cost $24,480 (and if you add the value of my truck back into the equation the total cost of the car to me would have been $32,480. It must also be mentioned that this car was a base package. No leather, no sunroof etc. After calling the salesman hand on this he finally admitted that the price on the car was actually $21,900, and that he could not sell the car for 17K. Neither the salesman nor the manager would honor the original price, and my wife, kids and I made two trips and drove approximately 200 miles to do business with car lock. NEVER AGAIN!

Ulikia

Jul 21, 2012

Theo Greer lies, cons, robs, and falsifies products the company dont sale or have. No where should go to this place at all. All Messy..

nuno

Dec 9, 2011

I sincerely want to congratulate you guys on taking your car dealership to a new all time low. You guys top all the jokes about how sorry used car salesmen are. My wife has a few health issues. She is on the liver transplant list, she is a diabetic, she has neuropathy, a hip replacement, and 8 more broken bones over the last two years. He blood levels from time to time get a little off which makes her decision making not so clear which makes her an easy target. While for Christmas my wife wanted to surprise me with a used truck. We have been servicing our vehicles with you guys so she gave your company a call first. When she arrived they stooped to an all time low and talked her into trading my car for not a truck but a van that was older than my car. It would have been a very bad trade even if she traded even but they talked her into giving them $2,000.00 extra. Now to set the record straight you only have to talk to my wife for a minuet to see that she would be an easy target. Now the story gets worse. She comes back 1st thing the next morning to plead for the extremely bad deal to be undone only to be told no way. They were actually proud of the swindle. My wife went to the bank in tears and for some reason they told her to stop the check and she did. You ask where I was during all of this. I was at the hospital taking care of my Father who was dying of cancer which he has now passed on. Tuesday night at 9:00 PM the police came and took my wife to jail. In her condition this is worse than it seems since her immune being so poor we will now surely end up in the EM Room and then a trip to Vanderbilt. Due to my hand being full I only have time to write this letter. Maybe you can use it as a training tool to take advantage of the weak. Congratulations Will! This has got the be the best sale of the year.I forgive you. I hope God does,Merry Christmas