Used Cars for Sale at Causeway Ford Lincoln in Manahawkin, NJ

Maureen

Apr 29, 2016

Horrible experience from the salesman to the general manager. After endless hours and verification of the value of my lease the deal on the table made in good faith was not the end result on my paperwork. Scam!!! Never received any receipt for my "turned in vehicle"! When I tried to resolve the issue I left countless messages and emails and when my call was returned I was called a liar and "there was nothing they could do". I have since filed a complaint with Honda Customer Care and the Better Business Bureau. Will never recommend this dealership to anyone.

Nancy123

Mar 29, 2016

Customers beware. Service department is unreliable--claimed they called me before doing repairs and did not. Also told me car was ready then took me and two Causeway employees at least 15 minutes to locate it. Buyers beware. Please do not purchase an extended warranty from Causeway. Restrictions apply and are geared to tie you into going there and not to another Ford dealer to have repairs performed. My family and I will no longer lease or purchase vehicles from this dealership.

Glory B.

Mar 24, 2016

I just want to say what a great experience we had buying our new car with Tony Brito . He was extremely nice , and very professional ,very helpful to us . He went out of his way to make us feel comfortable and to answer all the questions we asked . We couldn't have had a better salesman . We drove away with a new car that we absolutely love, thanks to Tony.

carguy

Mar 15, 2016

We were extremely impressed and pleased with the assistance given by IRISon our recent visits to Causeway Her expertise is amazing. Depth of automotive aawell as features and options proved to be very helpfulHer years of experience continue to make Causeway a number dealer

Janetb

Mar 2, 2016

Awesome salesman, Tony Brito at Causeway Ford...he was so patient with my husband and I and we drove a hard bargain...we LOVE our new explorer...we have been dealing with causeway Ford and Causeway Honda for many years, and will continue to do so...great service and staff! Thank you!!

Carolcivic13

Mar 1, 2016

My experience at Causeway Honda was the best. I havent bought a car for seventeen years! Imagine how confusing that can be. But the sales consultant narrowed down my choices in a no nonsense friendly way. He helped me understand the bottom line on what i would be paying and i have great practically brand new Civic! I love it! Thank you very much for your patients and understanding Dyllan.

jgquinn

Feb 7, 2016

Our usual great salesman Terry Collins was not in and Chad Scanlon was kind enough to help us with our lease of a 2016 Lincoln MKX. We love the car and have been buying /leasing cars at Causeway for more than twenty years. Thanks also to Don Bosco in finance who completed the experience. Great cars, great salesman, great experience.

et

Jan 13, 2016

I was reccomended by costco programso the night before i looked up the car and it was there on linei called that moment and asked the girl who was working if car was still available and was the price on the car accurate and she confirmed all was good ,so I drive down there and walk in and go to the exact car i was looking at on line and had confirmed with the girl the night before, and the price is $6000.00 more then is listed on line so the sales man comes over and i show him the ad from their on line web site and he tells me he cannot honor that price , i was very dissapointed and frustrated at the same time it seems they try to lure you in with special offers then blame other people for the confusion, not only was i going to pay cash for the car i was also looking to lease or finance another car, i can't believe they let me walk out the door, another dealer would have done anything to keep me there and take my money and I guess i will find a dealer hungry enough to keep a customer

Anna Pona

Jan 5, 2016

Salesman Kevin was A+. All questions answered. No pressure for a sale. Highly recommend this dealership for future purchases. Prices very reasonable . Quality of truck A+. Pleasure doing business with everyone here. Mike in financing we love you.

Twilbs38

Dec 19, 2015

My experience at causeway was nothing but wonderful. They walked me thru every little step and went above and beyond. My salesman Shane Houston was amazing. He helped me out so much. He was friendly, helpful, polite, very personable, down to earth, and did his job above and beyond. I couldn't have walked away with my new escape without him. He made my experience not so scary and went as smooth as possible.

Newbuyer12345

Dec 14, 2015

I just purchased a 2016 Honda Civic from this dealership and the experience was great. As a first time car buyer, I came to the dealership nervous and slightly intimidated about making such an important life decision. Kevin Meade and the others at Causeway made me feel at home and gave me the feeling that I was being helped by a family friend rather than a salesman. I was not intimidated or mislead into buying anything unnecessary in anyway. I highly recommend Kevin for any first time buyer. He listened to all of my vehicular needs and did not push me towards any one car. I felt in control the whole time and Kevin provided excellent information on every vehicle I looked into to help me come to a decision on my own. The experience could not have been easier for a first time buyer!

fordracing

Dec 4, 2015

First time leasing a vehicle and Kevin did an excellent job at helping me get into a vehicle that I could afford. Also Michael was very thorough explaining terms of the lease. He also discussed some potential scenarios that could happen to the vehicle during the life of a lease. For someone who hasn't leased before, these were things I wasn't aware of and helped me make an informed decision on coverage. Thanks Guy!!! Two Thumbs Up ^^

Shawn

Dec 3, 2015

Bought a 2013 Jeep that Greg Meoni my salesman, and Chris in finance went above and beyond to get the deal done. Very friendly and courteous staff. Would highly recommend to anyone looking to buy a used or new car. 5 Star experience. Thanks guys, Shawn

christina m

Dec 1, 2015

I went to Causeway knowing exactly what I wanted. There inventory online was current because the car I wanted they had on the lot. Kevin helped me out tremendously along with Will. It was a pleasure doing business there, and If I'm need for another vehicle Causeway Ford will be my first stop. The overall staff seemed very friendly and professional!!

Patty68

Nov 17, 2015

My recent car purchase at Causeway was by far the best experience I've had in the many years that I have been buying & leasing vehicles. Everyone from the salesman to the financial staff was very professional and quite accommodating. I would recommend this dealership to all of my family and friends.

Cathy R

Oct 13, 2015

This dealer is dishonest. We originally went in for an airbag recall but when we got there they didn't have the parts so they tried to sell us a new car. They lied about the condition of my Ford ranger for a trade in. They told me it was a rust bucket and if I traded it in they would not be able to sell it.They told me they took it for a test drive but we saw the truck in the parking lot never move. They told me it could basically crack in 2 pieces from the rust underneath and it was not a safe vehicle. I immediately went to my mechanic and they put it on the lift so we could see that there was nothing wrong with it. Causeway just wanted my truck because a lot of people are looking for a used one. This a such a travesty of justice .... I would have bought a vehicle if they were just trustworthy and honest. My family has dealt with this dealer for over 35 years and they have gotten worse over the years.Recently I went online to Cars.com and saw some cars listed at this dealer but when I called they didn't have any in the lot but had other models. They lied to try to just get us in the dealership.

Behonest

Sep 22, 2015

After posting a factual review and still debating to contact consumer affairs Causeway has taken the Jeep back and agreed to do the breaks and change the clock spring. It is now into its third week with my Jeep. Last time it was about 6 weeks, it was in for the same reasons last time, but Causeway said they could not find anything wrong with it. So much for my Island Beach State Park Pass, they have kept it in their shop more then I have had it. I never received a phone call back from the GM when it was last in. Lets see if I receive one this time.They are sneaky and try to get out of their agreements. I couldn't drive the Jeep over 55/60 MPH because of the rotted out bushings, front shocks or suspension and the need for front tires. All of which other mechanics are say need serious attention, even their mechanic says to replace them. Their Sales Manager Rob is not allowing it, only what needed for safety. Crazy thing is, even the mechanic says I need these items.Vehicle was returned damaged, still waiting on them to have it fixed (3 weeks, still going)Dishonest sales team, sales person won't contact me

Behonest

Aug 31, 2015

I do not recommend the mechanics or the used car sale department at Causeway on rt 72 in NJ...I recently purchased a used Wrangler from Causeway. So far they have not held up their end of the sale. Even though I have been given some of the items, I still do not have items I was promised.I was even told they can no longer get the items I needed. I found them on-line no problem and its less then 10yrs old. I have had issue after issue with the wrangler and the sales department, total opposite experience of when they wanted to make the sale. I was originally told it would have a 100,000 warrantee and told, don't worry we will take care of you.... We settled on a full 6 month warrantee that I am still trying to have them honor. Immediately after getting the wrangler the entire fuel tank was replaced. They honored paying for that, but they let me leave (after keeping my Jeep for about 6 weeks) with out fixing the additional list of items that were bad. For example; it has been confirmed by other NJ certified Mechanics that the tires are bad, I have no rear break pads or rotors and the steering column has an issue involving the airbag and so on. Yet their mechanics are denying that they can find any issues at all and the sales manager has said they have covered enough and will not going forward.I will repost at the end of my 6 month warrantee...

Eddieb52

Aug 18, 2015

Tony made me feel like family from the moment I walked in!! I will definitley recommend causway to my family and friends! Thanks Tony and mike

Nomore

Aug 13, 2015

Took my vehicle in for my vehicle cutting out while driving. It only has 8000 miles on it and has been there for 8 days. The part came in but they said it was damaged and had to order another one. Allegedly it came in and was supposed to be done yesterday but nothing. Still waiting, had a rental car for 8 days now. No offer of a loaner, just give us the rental bill and we will submit it to Ford to see if they will pay for it. No more service from them, I'd rather drive to another dealership.

casey

Aug 10, 2015

I worked with Dyllan Sloan and he went over and beyond to make sure I had a good experience with my new purchase. I was very happy we were able to work out a deal and I was able to drive away in my shiny new Honda Fit. Thank you Dyllan!

pat422

Aug 8, 2015

Went in to lease a 2015 Focus and with the help of Antonio along with the people at Causeway made that happen. Very seemless experience and with no hassle to me so overall it was great.

Calrun

Jul 27, 2015

Just leased a new Ford Edge from Causeway Ford and I must say the experience was great thanks to Ryan Tacovsky the salesman who took care of me. I found him to be extremely knowledgeable, congenial and a pleasure to deal with. This was my first time dealing with Ryan and it won't be the last. Sandy Risley

RichsmustangGTcivic

Jul 23, 2015

Buying a Mustang GT from Causeway Ford was a great experience! With the help of Tony Brito, Rob, Eric, and Will, my purchase was much more enjoyable. Knowledgeable, up-front, and informative staff.

Waynebob

Jul 21, 2015

Just a note to say we had a great visit resulting in a purchase of a new F-150 on Sat. 7/18/15. I love this truck and my wife does as well. Plan to have it for many years. I want to mention that all staff that we met were pleasant and some special praise for our salesperson Kevin Meade. He made it a positive experience getting through the process and we are glad we ended up at Causeway.

John

Jul 14, 2015

Causeway Ford can be proud of your staff. Tony and wally were more than gracious and helpful. Made us feel comfortable and trusting. Thank you Tony for all your help .

triaprashad

Jun 24, 2015

This is the best dealer I have visited in NJ. Friendly & honest staff.I have bought 3 truck from this dealer. I will recommend all my friends & family to this dealer.

Meerak

Jun 1, 2015

I came in recently to look at a Honda Civic and an Accord and from start to end my experience was wonderful to say the least. Dylan stayed with me through it all, answered every question, showed me every car I wanted, and did his best to make sure that I found exactly what I wanted. Thank you for such an amazing experience.

BargMich

May 22, 2015

Went to look at Ford Edge Limited's but they didn't have exactly what I was looking for. I stumbled upon a certified used Lincoln MKX with low miles. Fell in love with the car but after doing some research after I bought the car, I spent at least $4K too much and I didn't get the color I wanted. Guess it's my own fault. Otherwise, other than feeling like a sucker after getting them to move their extremely overpriced price down twice, they were all professional and friendly. Do your research and walk away if it's not exactly what you were looking for.

Stacey1129

Jan 19, 2015

We had a wonderful experience at Causeway Ford this weekend!!! Kevin Meade is the BEST!!! He went above and beyond to get us our dream car!!! Thanks again, Dan & Stacey

dregan75

Dec 26, 2014

Kevin Meade is the best salesperson. Everything was perfect. I would recommend him to anyone. The purchase process was easy going. Everything was explained to us thoroughly. We could not be happier.

knh1990

Nov 14, 2014

Could not have asked for a better experience. Terry went out of his way to help us, and made sure that everything worked out perfectly.

Anjiistarr11

Sep 6, 2014

Anita helped Me so much with my new f350! I had a horse accident and I couldn't drive for a while! I loved this truck so much,And Anita knows That . Not only they held the truck for me for weeks but,she brought my truck to my home ! I couldn't ask for anything better! Perfect sales woman and very friendly people!

amylschratz

May 15, 2014

I've bought my last three cars from Wendy Smith, so clearly I enjoy working with her and appreciate the effort she puts into each experience. Not only is she a personable and empathetic salesperson, but she honestly wants to help out. Don is great at helping make the numbers work. I doubt I would buy a car from anyone else now, although hopefully this latest one lasts for awhile. I really appreciate how much effort they put in for me.

Idor33n

May 5, 2014

Nancy I was so overwhelmed by all of your kindness from you, Will, Michael and Rob. Thank you all for giving me piece of mind of not breaking down and being able to enjoy going fun places again with my children. A heart felt thank you from my family to you! I already passed on your name and number to friends!

hannahmc14

Apr 26, 2014

Wendy and everyone in there is beyond amazing! I am 20 years old with no credit or co-signer and got me a car,twice. They are beyong amazing there. I bought one car and it was totaled a week after buying. They helped me with the gap insurance and the bank and everything. Wendy was amazing.finally after weeks of dealing with gap we were finally able to get me into another car and they got me in one the same day! I have probably been the most chanllening customer in all of causeway, they all know my name, but I wouldn't have wanted to deal with that situation anywhere else. I recommended anyone to go there and especially if you are young and don't really have credit go to Wendy, she's amazing! And patient!

amc614

Apr 22, 2014

I was very pleased with the customer service that Eddie provided. He was very knowledgeable and attentive to my concerns. I would absolutely work with in on future purchases.

rdise1234

Apr 21, 2014

Great experience from the beginning. No (bad) surprises ... everyone was helpful and friendly. The SUV I purchased was ready when promised, transaction process was quick and done when promised. Eddie explained all main functions of the car in a patient fashion and was courteous throughout. Very pleased.

Gonzalezblue

Apr 7, 2014

They went out of their way to find me exactly the one I wanted and were very patient and friendly. Thank you so much. I will be back again soon.

amyrtd

Apr 7, 2014

Eddie was the best sales person I have ever dealt with. he was very kind and helpful. I will be recommending my family to go see him.

tommackie

Mar 28, 2014

OPEN , HONEST AND EASY . 3rd truck from Greg Signore and Causeway Ford THIS YEAR. you will not be disappointed. dealt with causeway before to service my vehicles and their techs have never let me down . No bad surprise's off here .

Grace71

Mar 26, 2014

I've been shopping at causeway ford since 1998. Now my daughter is getting ready to get her license in September and we wanted to buy her a safe and reliable car. After looking at all your used cars we choose a 2008 ford focus. It was beautiful inside and out. It did however have a few things to be fixed and thanks to our sales person Nancy everything was done to our satisfaction. After the sale she didn't just forget us. She followed up with us to make sure everything was done. I will recommend Nancy Rodriguez to all of my friends and family when they are looking for a car.

BobNap

Mar 24, 2014

We have purchased from Causeway Ford in the past. Nancy was the sales person we dealt with when we bought our first Lincoln from Causeway seven years ago, she was friendly and easy to work with then and remains that way today. Besides the excellent sales department, the main reason we are return customers is the excellent service department. I have and will continue to recommend Causeway to friends and family looking to purchase a new or used vehicle.

mares11

Mar 14, 2014

I'm going back for my fourth new vehicle from Causeway Lincoln Ford. Our saleswoman, Elaine always takes good care of us when we're in looking for a car. She takes the time to go over every important detail of our new vehicle so that when we leave the lot, we know how to use all of our vehicle's new gadgets and we're not wondering how to operate one of the many great features that now come with every new Ford and Lincoln.

ddbacon1

Mar 11, 2014

I recently bought a car from causeway in November. This was my first time buying and I had a great experience. My salesmen Chris helped me through every step of the way and got me the car that I wanted, a 2014 focus St. I will definitely be coming back for another car in the future

kevinh96p

Mar 7, 2014

The customer service was very good at the dealership, I was greeted right at the door. Chris found me a list of cars that I was looking for and drove them up to the front lot so i could take a look at the difference between the models. He was very friendly and showed good interpersonal skills.I would recommend my friends and family to buy from causeway ford. very well priced and worked with my budget. I ended up buying the 2014 Ford Focus.

Yvonne22

Feb 27, 2014

If your are looking to buy a new vehicle please take my advice and call Nancy Rodriguez at Causeway. I just purchased my 3rd vehicle from her. She is friendly and knowledgeable and goes the extra mile to make this a pleasant and fun experience. She does an outstanding job from the beginning to the end of the transaction. If she does not have an answer to a question, Nancy will make sure that she gets it for you. She is always there to help.Causeway also offers great service. They aim to please.

AllR

Aug 17, 2013

Dropped off a 2013 Ford Explorer for repair and 5 days later part still hasnt arrived. Its a Ford not a Maserati, every day its the part didnt make it in the latest Fedex shipment from Ford, we thought it was coming but didnt come yet. I would think Ford Motor and the Dealerships would have a better system w communicating true eta dates with their parts. No followup with Ford as to why it hasnt arrived. They sure communicate great when its time to buy or lease a new vehicle. Disgraceful handling of this, no regard for my not having a vehicle for a week, no offering of loaner vehicle, just incompetence. I am on vacation far from home and now forced to pick up a car that still has engine trouble light on and stalls and drive it back home to have it repaired there. I'd avoid repairs at this dealership or leasing a Ford at all costs.

leoneil20

May 29, 2013

Eddie was so very helpful. If you're purchasing a car, you'll want to visit this place. They're very knowledgeable and helpful--a very pleasurable experience.

jds121204

Jul 7, 2011

I went into the Causeway dealership looking to replace my curent used vehicle. I wasnt attacked as I walked into the dealership by salesmen. I met with Mr. Al Angelo a very pleasant and attentive gentleman. He asked what my vehicle selection was, my usage for this vehicle and my price range. Mr Angelo kept focused on those items and never tried to exploit them to his advantage. I was walked around the lot, Mr. Angelo's knowledge of different brands of vehicles was very helpful and whittled down the selction quickly. Suprisingly, I found a 2006 Hyundai Tucson SUV that I had previously determined was the best value for my dollar before I entered the dealership. There was no high pressure sales pitch at anytime. My children were with me and of course they wanted to sit in every sportscar on the lot. Mr Angelo remained patient and made the "experience" memorable and fun for them. I was introduced to the finance officer, Mike, who explained the financing criteria and my options thoroughly. He took the extra time to make sure that my selections were also within my budget. A month has passed, two days ago, I stopped into the dealership to pick up my new license plates, and the undistracted personal attention I received was admirable. The staff welcomed me, remembered me a month later and didn't give me the cold shoulder one could expect from some dealerships after they "made the sale". I would reccomend this dealership and especially salesman Al Angelo to purchase a car from.

c.brown

Jul 16, 2009

my ford explorer had 2 transmissions fail in less then a week. the third one is causeing my vehicle to vibrate and it's making a whineing noise. they had it for a week and did nothing to it. they said the whine and vibration are normal. if so then why didn't my original transmission do so.

causewaycars

Sep 6, 2007

This is the ultimate way for you to own the car of your choice. Wide and exhaustive array of vehicles from various top car brands and one destination! This is just amazing! Apart from this, highly skilled professional staff was always there to guide us through the entire sales process right from assisting in choice of model, color, features and up to lending a helping hand in arranging finance at competitive rates. When it comes to car purchase and service, I just cant think of any other place than Causeway Cars.