Used Cars for Sale at Certified Auto Sales in Millersville, MD

Gillian

Nov 18, 2014

My 75 year-old mother purchased a car here. Paid cash, for car, tax, title and TAGS, the temporary tags expired Sunday (still no tags), called today and was told "She'll just have to go to the DMV and get her own tags". Wow

Ginger from Clarksville

Nov 12, 2014

I told Matt what car I was looking for, he found the car I wanted at the price I could afford. There were a few minor problems with the car that they fixed quickly. The experience was very good, much easier than I thought It would be. I would recommend then to anyone looking for an easy place to buy their next car.

Disappointed car shopper

Aug 30, 2014

Called for a specific vehicle and was told it is available and to come on down. When we got there, we were told that the person who answered the phone at the dealership does not know what cars are sold or not and they already took a deposit down on the vehicle I was interested in, but he is not sure if the financing will go through with the other buyer. Did not even try to offer me a chance to look at other vehicles they had for sale. Seemed very disorganized.

Matt

Mar 17, 2014

I purchased my car from certified autos about 6 months ago. I was impressed by how quickly they were able to get back to me via email, and their 30 day, all inclusive warranty. There were a couple of small issues with my car that I noticed within the first few weeks of purchasing the car, and they were good about getting me in and fixing them. overall, i was pleased with the service I got.

Dave

Feb 19, 2014

Each of my sons have bought a car from Certified Auto and we were pleased with the deals and experience. They leave you alone to look the car over and take it on a test drive. My older son bought a nicely equipped 2000 Saturn with 60k miles 3 years ago and it has served him well. My younger son just bought a nice 99 Camry with 86k miles. We were looking for the $5000 car for them and these fit the bill. I asked if they had any room in the price. Matt and Luke were both up front about whether there was any room. They are a small operation so there is not a big margin but they were able to save my guys some money. No games. I want them to be able to make their money. They do work on the cars to bring them up to snuff and if you find an issue they will do something to fix it. Because we are buying older cars at a lower price, we expect there to be some costs down the road after purchase and have had no gripes. We do a pretty rigouous test drive to make sure steering, braking, suspension, transmission, acceleration are OK and listen for any unusual noises. Haven't felt that they were trying to hide anything on either of our purchases. We even mentioned a problem we found in one of the vehicles we test drove and the next day that vehicle was not listed in their inventory. When we went back to complete the purchase of the Camry we bought, I asked about it and was told they needed to do some work on it. I would not hesitate to buy from them again.

Happy Buyer

Dec 19, 2013

This was my first experience buying a used car. This purchase was for my daughter which is going through a hard time and Luke was very understanding of her car buying experience. Very low pressure and was a delight working with Luke. They had a number of cars to choose from and the price was very reasonable. I enjoyed working with them and will definite refer friends and family.

Disappointed In PA

Nov 12, 2013

After reading the very positive reviews on this dealership, we were willing to make a 2 1/2 hour drive to see a 2002 Chrysler Sebring convertible which they advertised,based on their ad's claims of an accident free AutoChek and answers to our detailed questions by phone to determine if the car had been damaged, repaired, repainted, or affected by any accident history, from the dealer's own observations of the vehicle. We were told that the car looked good, though it appeared like a piece of molding on the right (passenger) side of the car "may have been reattached, possibly from an older driver going too close against something" and that a "small area on that side may have been touched-up with paint," while also being assured that it was a "clean car." The dealer said that while "no car of that age would be perfect," it was a one-owner trade-in, the car showed care, and that everything worked well and looked good except for the possibility of the molding as described. We told him that we would be making a 2 1/2 hour drive from out of state to see the car, that we recognized that neither CarFax nor AutoChek necessarily always caught a car's accident history, and we wanted to make sure that it hadn't had any significant accident damage before making the trip. He expressed understanding, and affirmed that this was a clean car. (On the plus side, he did correct a mistake in the ad about the car having heated seats, when questioned if the heated seats worked, reporting that he couldn't find a button in the car to heat the seats and said that he wouldn't have wanted us to make that long of trip if we were needing heated seats.) When we arrived to see the car, it was readily apparent to a lay person's eye that there had been significant repair to the right side of the car and that its entire right side had been repainted. Once the car lights were turned on, the right head light would not turn off. When we started out for a test drive, we turned around before even getting to the main road due to the loud rattling from the right side of the car (with windows closed, door shut all the way and convertible top secured). The A/C did not blow cold for us (on a cool day). The left door also creaked loudly each time it was opened wide. While the dealer was pleasant, polite and non-pressuring, we found the car's condition to be significantly different than was either inferred in the ad by reporting an accident free AutoChek or as he represented it to us in response to direct questions.

Kathryn R.

Jul 15, 2013

I love my car! got a 2002 Honda Accord so that I can attend nursing school in the spring. The sales people there were quick, honest, and not pushy at all! The only minor problem I've had is when I test drove the car it drove great and the brakes were fine, when I came to pick it up I noticed it shook when I hit the brake? most likely a minor problem I hope! Their location was a little awkward (its in a business park) but they still had a pretty large selection and very reasonable prices! I have already recommended a couple folks to them. I would absolutely go back to them in the future.

David B

Apr 8, 2013

Very easy to do business, got a great deal...would recommend them highly.

JustWantToShare

Dec 14, 2012

I spent a lot of time shopping online for the vehicle I was going to purchase. Not only researching price but reading customer reviews about the businesses that were selling the car. The buying experience is not ALL about price, because you can get a good price and have an unreputable dealer and end up with a piece of crap car and that is why I feel really good about writing this review. After traveling to several car lots we made our way to Certified Auto (wish we would have started here). It's a small outfit but it was a no pressure sales situation. We were taken directly to the car and left alone to check it out. Went on a test drive and decided to purchase. From the time we made the decision until we were out the door was less than 45 min (can't say that about most car purchases). Took the vehicle home and found a few minor issues, called them the next day and they had us bring the vehicle back two days later to fix the problems. These guys are great and I would buy from them again, and I would tell my friends to check their inventory before they go anywhere else. There are way to many dishonest guys out there these days so I think it is important to acknowledge the good ones when we find them! Thank you Matt and Certified Auto for the pleasant experience.

Athena

Oct 19, 2012

I purchased a 95 Acura Integra over a year ago at 86,000 miles. I have needed to replace a radiator due to a small hole after the 3rd month. And this summer I noticed a lot of squeaking noises. I needed the axel replaced. Luckily, I know a mechanic and got this replaced for very cheap. But I can imagine it would have been a very expensive job. Other than that, I've had no problems and the car runs great.

3VW's

Aug 17, 2012

Luke made the buy experience very layed back and easy. I can tell you this was the first time buying a used car where I felt the price was right and din't feel that I had been taken. Luke also went the extra mile by staying later to accomidate my son who did not get off work until closing time and he was will to to stay until we could get the deal done. Thanks again Luke!

2000 Camry

Aug 14, 2012

I had an excellent buying experience at Certified. Matt and Ron were clear professionals right from the start. The engine light came on under the warranty and they fixed the catalytic converter and the oxygen sensor with no questions asked. A few other minor repairs they also took care of very smoothly. They really were a pleasure to deal with. They put all other used car dealers to shame!

john s

Aug 2, 2012

I recently bought a car from Luke, super nice guy and very honest. The a/c stopped working on a 99 degree day and he fixed it no questions asked for free. They have really nice cars there and would definately recommend this place to my friends. buying experience was very easy. I got a really great deal , prices are very low .

Victor

Jun 19, 2012

Luke sold me a 2000 Camry June 2011. There were questions about the timing belt which they replaced without any questions. I've had this car for 12 months and there has been absolutely no problems. I would buy another without a doubt from Certified. Great doing business with you guys

Patrick

Mar 24, 2012

After doing weeks of research after totalling my car, I found Certified Auto. They are truly the best used car dealership I encountered while during numerous test drives at other dealers. It is such a great atmosphere when you arrive. Low-pressure sales, great with questions, and great with being patient. I went for plenty of test drives, some in the same vehicle, before deciding what car was best for me. They specialize in low mileage, low cost cars and my camry rides fantastically. I highly recommend Matt, Ron, and Luke to any and all ages in need of a quality, used car

Kelly

Oct 31, 2011

Buying a car from Certified Auto was a great experience. We stopped at several other locations prior to arrival at their warehouse. Once we arrived I decided almost immediately to purchase my car from these guys. We were there almost the entire day and test drove half of the cars available, yet the owners patiently gave us space to inspect and deliberate with no sales pressure, appearing only periodically to offer assistance. There were one or two small issues that I noticed after leaving that I wanted repaired under the warranty. These guys went out of their way to make sure the issues were addressed, if not by themselves, then by another certified company. Nine months later I have no complaints and the car runs wonderfully. I recommend buying your used car here if for no other reason than these guys will treat you honestly and fairly.

Now a Volvo s80 t6 guy

Oct 19, 2011

The Md. Certified Auto team use a professional attitude and great judgement in their buying process. I looked at several other cars in their inventory, and ALL of the cars that I personally looked at were worth buying. Luke. Thank you for a smooth process and handling those few minor repairs. I would recommend this dealership to any of my friends.

just Looking

Aug 20, 2011

is good to know they clean & polish all cars, they keep them inside a big Garage so they are not expose to sunlight all day long.. i didn't feel pushed to buy and i was surprised that i even took a driving test without anyone from the dealer. and they were able to fix some minor issues to the car i bought faster than i thought. good price and no burn out cars also. it would be good if they can expand their warranty for more than 1000 miles