Used Cars for Sale at Chevrolet of Naperville in Naperville, IL

daven1

Nov 19, 2016

Bought a lot of Chevys and overall been happy with the product and dealers. It was not until I purchased my 2017 corvette from Steve and Travis at Naperville Chevy that I can can now say I love my New Chevy dealer and think these are the best guys I have seen in this business!

kathiek

Nov 19, 2016

Steve was very helpful, dealer had very large supply of great choices in cars and we felt absolutely no pressure to buy which made it easier to do it. Will be going back for my next vehicle next year.

khansen

Nov 18, 2016

This is the second vehicle that we have purchased, in the last 3 1/2 years, from Emily Smith at Chevrolet of Naperville. The transaction was smooth and relatively fast. Sales and service have been excellent. That is the reason we purchased our second vehicle, a 2017 Volt, from them. Thank you.

Austin

Nov 17, 2016

Eddie Dones was the best salesperson I have dealt with. Was looking to buy my first car and dealt with many other dealers, Eddie was by far the best we encountered. Very professional, gave great suggestions and was not pushy. Premo in the finance department was also awesome. Made everything as smooth as possible. Can tell they truly care about their customers. Highly recommend!!

Harleyd

Nov 17, 2016

Great experience. From start to finish.iggy was above my expectations. Finance was quickest and smoothest ever. Great vehicle and price. Would definitely recommend to other people

docmower

Nov 15, 2016

So far I have purchased four vehicles from this dealer in the last five years. Two of them in the last year. Each of my purchases were very much hassle free. They gave me the best price right from the start.Steve has been very receptive and cordial to deal with. Chevrolet would be the first place I would go to purchase a vehicle.

jagwolf

Nov 15, 2016

When I bought my 2015 Tahoe (almost a year now), I had a great experience with Eddie Dones. Eddie is a great salesperson and will help in any way that he can. I highly recommend having Eddie as your salesperson if you are looking for a car. Chevy of Naperville is a good dealer, I bought 3 cars from them and all three were a good experience. When I bought my 2015 Tahoe it was being driven by one of the managers and it had 7900 miles on it. I wasn't concerned about it, the car was in excellent condition. I had a 2yr/24000 free oil change and bought an extended warranty so everything was great. Until I found out that my free oil changes would end after the 2yr/24000 mile. Since I bought the car with 7900 I thought that my 24000 miles started at 1. It was 24000 that I put on it not the dealer. The 7900 was not included. Well I was wrong. I contacted GM and they said that the dealer would have to honor the extended mileage since they were the ones that put the miles on it. They didn't. So I am a bit upset with Chevy of Naperville and if I ever go back I will make sure I understand everything fully.

Camaro lover

Nov 14, 2016

Walked in curious on car on the lot... not sure if making a purchase... but with the attention and attitude given to me ... walked off the lot with my car .., they care about the customer...

Elginyouth

Nov 14, 2016

So you walk into a dealership looking to test drive a new truck...this dude who isn't a dick like every other salesman walks over and is actually genuinely nice to you and acts like he gives a xxxx. Then this pretty lady comes over and shows you all the accessories and you bite. Then the finance guy is a badass too....You end up getting the truck you want at a great price and every time you bring it in for service, they've got mustaches and are super rad dudes. Wet yet? Iggy knocked it out of the park for my wife and I. Shawn and the guys in service are dope dudes as well. I secretly hope my wife's jeep will crap the bed just so I can buy another vehicle from these dudes.

Kathy Priegel

Nov 14, 2016

We have bought several new vehicles over the years and are very critical of car dealerships. We want no hassell, no pressure, just good Fair pricing on a great vehicle. This is exactly what we got. We do our homework before we go so we know what to expect. Our salesman Steve Deason was great. He listened to what we wanted and did not want. He showed us several options. We thought about it left and came back the next day. No hassell no pressure. We got exactly what we wanted. It doesn't stop there. The service dept. is awesome. We couldn't be happier. We would highly recommend them.The PriegelsYorkville, Il

Autumn

Nov 14, 2016

Chevrolet of Naperville provided me with excellent service. Steve Deason not only helped me find a car that best suited me (2015 Chevy Trax), but also negotiated a deal that exceeded my expectations!

Megan Hollenback

Nov 14, 2016

This was my first experience buying from a dealership. I bought my 2003 Z06 from Eddie and had a wonderful experience! Couldn't be happier with this car! Megan

Louis

Nov 13, 2016

My family was looking for a used car and happened to stop by the dealer close to closing time to just see what they had. Ed approached us in a very positive and not pushy way. We were able to find a car for my wife and settle on a price with no haggling. It was so smooth that I will go there again if I need another car without hesitation. They kept the place open for an extra hour just to get us financing. I would highly recommend going to this dealership. Friendly environment and nice, clean cars.

Jim and Patty

Nov 11, 2016

Iggy was great and so helpful. We went in to replace one car and ended up replacing both are our cars. it went so smoothly. We love our equinox. Everyone was so nice and polite.

Amanda Chadwell

Nov 10, 2016

I was nervous purchasing my 1st vehicle, but Iggy Tusa made me feel very comfortable. He was spunky and funny and made me at ease. He helped me find the perfect fit for me . I purchased a 2017 Cruzeand I LOVE IT!!! Thanks to Iggy for being friendly and totally awesome. I will send all my friends to see him when they are looking for a car.

Peggy Chadwell

Nov 10, 2016

I HAVE BEEN HERE AT THIS LOCATION TWICE IN 2 MONTHS WITH 2 DIFFERENT BUYERS AND IGGY TUSA WAS OUR SALESPERSON. HE IS SO WELL ROUNDED AND HELPFUL WHEN MAKING A CHOICE ON WHAT YOU ACTUALLY NEED. IT TRULY WAS A PLEASURABLY EXPERIENCE WITH BOTH OF MY FAMILY MEMBERS PURCHASING VEHICLES FROM IGGY. FROM NOW ON IGGY IS OUR TOO GO GUY FOR ALL VEHICLES!

j.reyes_77

Nov 10, 2016

I had come in a few months back while my car was in service. My wife and I started to walk around the new car area, just looking but knowing that we need a new car soon. We are walking around looking at the new equinox and just wondering if we would be interested. We needless to say Emily came out and introduced herself, no pushy, and very friendly. We are getting ready for a vacation and explained that we are looking but probably near taxes. After that she was still very kind and helpful as she said we need the used cars and my 2013 equinox was in demand. Fast forward a couple of month latter we decide that it is time. While my car is in service I reach out to Emily again, being that she had a very good first impression with me and my wife. After much explaining we start working out deals, now let me tell you something...... we had offers from a other dealer I wont mention. So back and forth we went, all this time I had a loaner car for mine being in service. all I can say they went above and beyond. They showed me that they want my business, now mind you my credit is not the best,. They worked with the banks to lower my interest rates, they got me to the monthly payment I wanted. I even got a newer car than expected. Emily and the team at Naperville Chevy showed me a lot! Naperville Chevy and Emily showed me what it takes to get it done. I will continue to go there for our next car. got a teenager so will be needing one in a couple of years. I will definitely recommend my friends to the dealer and right to Emily. You guys have a great one in her!!!! Show her some love. Thank you again to Emily, the team and even service. Make it a great day

Bob Steinmetz

Nov 7, 2016

I was helped by Iggy Tusa who was knowledgeable and very helpful in helping me narrow down my choices to find the right car for me. I would recommend anyone interested in a Chevy to go to this dealership.

Andrea

Nov 7, 2016

I don't have much credit. I thought it was very unlikely I would be able to get a car. My family had raving reviews from this dealer so I was willing to give it a chance. I was not dissapointed! I met Ayman and from the start he was very respectful and understanding. I could feel that his priority was to actually help me! It was VERY has sale free, never felt disrespected and all went fairly smoothly. It didn't take that much time at all before I was driving off the lot with my new car! They left a huge impression. I'M sure all the staff is great but I strongly recommend asking to speak with Ayman! Thankful for my amazing experince.

tearay34

Nov 5, 2016

Isaac was very helpful and personable. I strongly believe he would make a fine asset to a team in ANY field of sales. Very knowledgeable and well spoken. I believe he could sell water to a fish

Angie Forbeck

Nov 5, 2016

My daughter was looking for a reliable vehicle to get back and forth to school with. We searched out the internet and found a great car at a great price. Ed Dones was our sales person. He was great. He worked with us and gave us a great deal. Thank you Ed.

Kathryn Minniti

Nov 4, 2016

Our family bought an new Equinox and certified Impala and we love them! Bill was super helpful and we definitely recommend Chevrolet of Naperville for your next vehicle purchase. Ask for Bill Cranley!

barbyoung

Nov 3, 2016

We came in on a Costco recommendation to look at 2017 Volts but decided that the loaded car I wanted was out of our price range. Emily Smith took us next door and showed us an almost new Volt (4K miles) fitted out with almost as many whistles and bells as the 2017, for a very good price, and got us a decent trade-in for my old car. Emily knows everything about the Volt and is truly the Volt Queen.When I stopped back at the dealership a few days later with some questions, I got to meet Sherri Pacchiano, the delivery coordinator, aftermarket sales person. Now, this is usually the person who tries to load up your car with every aftermarket high-profit item. But while Sherri did make some suggestions, she also got me thinking about some items I hadn't considered, but was not pushy at all. I wound up buying WeatherTech floor mats from the dealer at the same price (but no shipping) as from the manufacturer, which I'd planned to do anyway. Everyone I dealt with at Chevrolet of Naperville was professional and courteous. I hope I don't see them very often, but if I do, I am confident they will take good car of me and my car.

barbyoung

Nov 3, 2016

We came in on a Costco recommendation to look at 2017 Volts but decided that the loaded car I wanted was out of our price range. Emily Smith took us next door and showed us an almost new Volt (4K miles) fitted out with almost as many whistles and bells as the 2017, for a very good price, and got us a decent trade-in for my old car. Emily knows everything about the Volt and is truly the Volt Queen.When I stopped back at the dealership a few days later with some questions, I got to meet Sherri Pacchiano, the delivery coordinator, aftermarket sales person. Now, this is usually the person who tries to load up your car with every aftermarket high-profit item. But while Sherri did make some suggestions, she also got me thinking about some items I hadn't considered, but was not pushy at all. I wound up buying WeatherTech floor mats from the dealer at the same price (but no shipping) as from the manufacturer, which I'd planned to do anyway. Everyone I dealt with at Chevrolet of Naperville was professional and courteous. I hope I don't see them very often, but if I do, I am confident they will take good car of me and my car.

lhannula

Nov 2, 2016

Emily Smith was great helping us after a few frustrating trips to other dealers. Everyone was professional during the sales process. Very easy car buying experience!

krvalenzuela

Oct 31, 2016

I have purchased 5 Chevys from Dan Wolf Chevrolet of Naperville and purchased from Emily Smith! She is very friendly, professional and knows exactly what is the type of car you are looking for. I like going there for the great customer service and great treatment of their customers. Thank you So much Emily! I love my car! :)

volt2

Oct 28, 2016

Emily Smith handled the Purchase of my new Volt. She, as well as the Service people have provided great service of my vehicle. I've had a few issues with it but Pete & Sean have done a wonderful job in handling the issues. I love my new Volt. It is very smooth & beautiful. Thank you Chevrolet of Naperville for making my purchase a positive event. Ronald Ben.

Janet and Gary

Oct 27, 2016

Emily and her team at chevrolet of naperville were great from start to finish. Emily listened to our needs and showed us vehicles that were exactly what we were looking for. She answered our many questions thoroughly and was very easy to talk to. Both Wayne and Emily gave us a great buying experience and we highly recommend Emily, Wayne and the Chevrolet of Naperville team to anyone thinking about a new vehicle.

Meganne ODriscoll

Oct 27, 2016

My car was recently totaled in an accident (not my fault) & I was DREADING shopping for a 'new to me' car since I had JUST paid off my last car loan. However, I was SO LUCKY to meet WILL PEREZ & SAMMY SAAD at Chevrolet of Naperville!!! I 110% recommend that you see Will Perez about which car you'd like (he's very patient & not at all pushy & will go out of his way to help you find the vehicle best for you-esp if you're undecided on what you'd like to buy); & then Sammy Saad for the financial details... I know a lot of horrible things can be said about buying a car, I can put your mind at ease & say that you are in FANTASTIC hands with these 2 gentlemen!!! (God forbid I end up in my current predicament again, I will definitely be re-visiting Chevy of Naperville, solely because of the AMAZING customer service I've already received!!!)Thank you, Will & Sammy for making this process so easy & smooth - you're (in my book) THE BEST!!!!

pnw86

Oct 27, 2016

This was my first time buying from a dealership. Great first time experience, very friendly very helpful. I highly recommend this dealership. Ronald Dresden was my sales guy and he was awesome. Ask for him anytime you are at this dealer.

Ivonne

Oct 27, 2016

I purchased a used vehicle from Chevrolet of Naperville. I worked with Jim. He was very helpful. It was an easy and quick process. I feel like everyone was welcoming and I really liked that Jim wasn't pushy. I got a fair price for the vehicle I purchased. Jim called twice to see how everything was going with the CRV. I can honestly say I had a great experience and will definitely keep Jim McElligott in mind for my next purchase! Thank you Jim :)

MalibuMomma

Oct 21, 2016

Best experience I have had buying a car. Would definitely recommend. Very professional and knowledgeable. Our salesperson Emily was very thorough and patient with my mom.

mary prewitt

Oct 18, 2016

First and foremost when I walked in everyone was very friendly! I never felt pressured. I was looking for a safe/roomy SUV to accommodate my Autistic Grand daughter and her service dog. When I told Iggy the salesman this he shared the story of Mr. Wolfe the owner of Chevrolet in Naperville and his experience with autism. " Turning Pointe Autism Foundation was founded in 2007 by Kim and Randy Wolf to provide families with the support needed when managing the challenges faced by children with Autism. The Wolfs personally understood this because their son Jack is impacted. With the need growing for services, the Wolfs expanded the Foundations commitment to incorporate educational initiatives, family supports, residential plans, and recreation programs" (taken from the Turning Pointe Website).Iggy also shared with me how some of the kids that are learning life skills actually have jobs there at Chevy. What a Great way to support the foundation!So having this background information along with a Great Experience and a Team that understood my needs due their involvement and personal experience with Turning Pointe I was very impressed! Having a great salesman and Fantastic finance man, I would highly recommend Chevy of Naperville to all my friends and family and anyone that wants to support those with Autism.Oh and when we picked up my Chevy Traverse, I brought my Grand daughter Ava with and we basically had a party, all the sales man and Manager Ulises were kind and patient as Ava ran around the car opening all doors and jumping in and out of the car. ( my new Traverse of course) Oh and Sherri Pacchiano was a great resource and has a wealth of knowledge about the services they provide!Shawn McDermott also helped when I picked up my car and he was so kind and patient with us, he showed us how everything worked and all the features of the car,. Thank you! oh and he is funny, great sense of humor!Thanks for the Great experience!Mary Prewitt- PurchaserJessica Prewitt-daughterLaura Prewitt-sisterAva Prewitt Grand-daughterMaggie Daley Prewitt Ava's Service dog in trainingJoe Prewitt- Ava's dad

Happy customer

Oct 18, 2016

Bill Lutz was great and very professional. Bill knew what I wanted along with my budget and he managed to get me the car I came for with a payment I can afford. Thanks again Bill

Mary Prewitt

Oct 18, 2016

First and foremost when I walked in everyone was very friendly! I never felt pressured. I was looking for a safe/roomy SUV to accommodate my Autistic Grand daughter and her service dog. When I told Iggy the salesman this he shared the story of Mr. Wolfe the owner of Chevrolet in Naperville and his experience with autism. " Turning Pointe Autism Foundation was founded in 2007 by Kim and Randy Wolf to provide families with the support needed when managing the challenges faced by children with Autism. The Wolfs personally understood this because their son Jack is impacted. With the need growing for services, the Wolfs expanded the Foundations commitment to incorporate educational initiatives, family supports, residential plans, and recreation programs" (taken from the Turning Pointe Website).Iggy also shared with me how some of the kids that are learning life skills actually have jobs there at Chevy. What a Great way to support the foundation!So having this background information along with a Great Experience and a Team that understood my needs due their involvement and personal experience with Turning Pointe I was very impressed! Having a great salesman and Fantastic finance man, I would highly recommend Chevy of Naperville to all my friends and family and anyone that wants to support those with Autism.Oh and when we picked up my Chevy Traverse, I brought my Grand daughter Ava with and we basically had a party, all the sales man and Manager Ulises were kind and patient as Ava ran around the car opening all doors and jumping in and out of the car. ( my new Traverse of course) Oh and Sherri Pacchiano was a great resource and has a wealth of knowledge about the services they provide!Shawn McDermott also helped when I picked up my car and he was so kind and patient with us, he showed us how everything worked and all the features of the car,. Thank you! oh and he is funny, great sense of humor!Thanks for the Great experience!Mary Prewitt- PurchaserJessica Prewitt-daughterLaura Prewitt-sisterAva Prewitt Grand-daughterMaggie Daley Prewitt Ava's Service dog in trainingJoe Prewitt- Ava's dad

CharlieSheen

Oct 17, 2016

An incredible experience! Bill was very knowledgeable and followed up to make sure that my experience was a great one. He is an extremely hardworking, reliable and good hearted salesman. Thanks again Bill!

Corey18

Oct 16, 2016

This was the best car buying experience I have ever had. I like that the process was fast and smooth. I would definitely recommend Chevrolet of Naperville to family and friends. Thanks for a pleasant experience.

Frank

Oct 15, 2016

Jim was great in helping me find my new car! He was very patient with me and was very knowledgeable about the vehicle. He even came in on his day off so we could complete the sale!Premo was also very helpful and willing to fight for you on the financing. He went above and beyond to get the deal done and was very pleasurable to work with.Overall, it was a great experience and I would be back to buy my next car here!

Ronbow60

Oct 15, 2016

Emily was very helpful and not pushy.Ulises was also very professional.Sammy was thorough and professional.Had a good experience overall.Would recommend Naperville Chevrolet.

fanderson630

Oct 15, 2016

Jim was great in helping me find my new car! He was very patient with me and was very knowledgeable about the vehicle. He even came in on his day off so we could complete the sale!Premo was also very helpful and willing to fight for you on the financing. He went above and beyond to get the deal done and was very pleasurable to work with.Overall, it was a great experience and I would be back to buy my next car here!

Sr

Oct 14, 2016

My husband and I purchased a beautiful used car with low mileage yesterday and had a very pleasant experience. Elizabeth, the Internet sales rep, was very friendly and offered helpful information before we came to the showroom. Once we arrived, Ronnie, our sales rep, was very patient as he answered all our questions and he went out of his way to make sure that the things that were important to us were considered in our purchase. And we found Rob, the manager, to be honest and straightforward in negotiating a price that we could afford. Premo helped with the details of our purchase and got us through the process quickly. We are very pleased with our purchase and thankful for everyone's help!

Melissa Fletes

Oct 14, 2016

Eddie was very helpful and patient with me and my husband. We talked it over and he waited patiently. We were treated fairly and respectfully. I would definitely recommend coming to chevy of Naperville.

Khickey

Oct 14, 2016

They were great. Spent a long time with us answering all of our questions. They worked with us to make a deal that fit our finances. Very helpful and knowledgeable. Great overall experience!!

Donna

Oct 14, 2016

Our sales guru Iggy went above n beyond to ensure my daughter was happy with her decision as she was so unsure. Even after signing on the dotted line. Thank you IggyDonna M

dlmayshun

Oct 14, 2016

Cia and I were looking to trade a different brand and return to a Chevy product. We did our Sunday walk around multiple lots and focused on Chevrolet of Naperville for a planned visit. We visited the lot on Monday, Oct 10th and was introduced to Ian. I explained what my wife desired, year, options and maximum price. We were shown multiple options, focused on a couple and was then shown the different pricing plans available. Ian worked with us to get what we wanted and after a few hours, drove home with the vehicle Cia desired. Very satisfied with the outcome, both in trade and buying, as well as better financing that I had received, before we arrived.Vehicle is exceptional quality, as we have been away from Chevy's for a few years and Cia wanted to return to the brand she loves.Great job Chevy of Naperville Team, Ian, Ulises and Premo you are the best.

Robert and Lauren Fortiano

Oct 13, 2016

Sherri and Iggy never pressured us. In fact we felt like they cared for us and really helped selecting the right vehicle. They knew their products, answered every question and our concerns. These people we exceptional in their business approach and I would highly recommend this dealership.

Nibby007

Oct 13, 2016

I've never been to a dealership where I felt comfortable, until I met Jim McElligott at Chevrolet of Naperville. I was impressed with Jim's professionalism and quality of care - he was never pushy or got a ruffled feather with all my questions and concerns. When it came time to test drive the cars I selected, I got to test drive the vehicle on a test track - this truly put me at ease with driving an unfamiliar automobile for the first time; especially in a locale with a high volume of traffic. From the first hello to driving away with my new car I was quite pleased. I highly recommend!!!!!! I know I'll be back!!!!

Mr. Mike

Oct 13, 2016

The Chevrolet product line just gets better and better! Ian Lachman was very helpful in helping me find the right vehicle and Ulises Garcia helped me get the best possible deal.

beccamae1118

Oct 13, 2016

Greatest experience! Walked in and Met Ronnie. Huge smile and was soooo helpful. Got me into my new Malibu in no time! I was super nervous walking in and he made me incredibly comfortable with the process. I am free at last! My new car is amazing and I'm so thankful for you guys! Big shout out to Amin for helping me out too. I would recommend these guys to everyone I know. Thanks so Much A very Happy Malibu owner !

Happy customer

Oct 9, 2016

Great place to do business! Will Perez was great very friendly and professional and knowledgeable I will recommend Will and Chevy of Naperville to anybody I know looking for a car!

Jayjack

Oct 9, 2016

There are not a lot of words that can describe how well my car buying experience was, both Steve and Ulises were wonderful in getting me the car that I wanted. They gave me a fair price on my trade in also, the only negative this was the finance guy and he almost made me walk out.

Jessica Majeraky

Oct 8, 2016

We just went in for our second car. Emily was great. She found just what we were looking for. We'll be back for sure.

jja2321

Oct 8, 2016

Best service, most knowledgeable salesperson I've met. Bill took care of everything. Happy to be rid of my Hyundai and driving a Chevy again. Won't use another dealer as long as I live in the Midwest.

Bub

Oct 7, 2016

From the time you walk in the door until you drive off in your new vehicle, you are made to feel important. Bill Cranley our salesman was great. He took the time to listen to our needs and make suggestions until we found a vehicle that was right for us. He showed us how to use the many features on the vehicle and setup the OnStar and the My Chevrolet app. Dan Gulley makes doing business a real pleasure. Premo finishes the financing with ease, making the whole process of purchasing a new vehicle seamless.

Sonata1

Oct 7, 2016

I called ahead and asked if they could have a particular car ready for me to test drive and take to my mechanic. I explained I was on a time crunch. They were very accommodating. The car was ready with gas and I was out the door in a few short minutes. Ron Dresden was great throughout the entire thing. The deal was fair and I got the car I needed. I would definitely recommend Chevrolet of Naperville to anyone. Also ask for Ron he a nice guy. The rest of the staff was friendly and helpful also. Check them out.

Julie

Oct 6, 2016

Great experience. My daughter loves the car and getting approved at Chevy is fixing my credit :) I went in Chevrolet just to have a key made and left with keys to a new 2017 Chevy Cruze for my daughter. I purchased the premium maintenance package with the car for extra protection. I drive a truck so I'm gone a lot and knowing my daughter in college has a safe reliable new car (that she loves) is the best feeling ever

Baba

Oct 6, 2016

Emily Smith made my car buying experience less stressful. Very knowledgeable and willing to put the customer first. So when my son totaled his car, the first person that came to mind was Emily, and again, worked her magic and got him the car of his choice.

Shari

Oct 6, 2016

Emily was very knowledgeable and easy to work with. Made for a comfortable and enjoyable experience. She is also willing to help me with items long after my purchase. I would buy from her again.

Baba

Oct 6, 2016

Emily Smith made my car buying experience less stressful. Very knowledgeable and willing to put the customer first. So when my son totaled his car, the first person that came to mind was Emily, and again, worked her magic and got him the car of his choice.

TBro1950

Oct 6, 2016

Iggy was extremely helpful and knowledgeable regarding my purchasing my 2016 Equinox. Iggy got me a very fair deal and I would recommend him wholeheartedly!

Juliedrivesabigtruck

Oct 6, 2016

Great experience. My daughter loves the car and getting approved at Chevy is fixing my credit :) I went in Chevrolet just to have a key made and left with keys to a new 2017 Chevy Cruze for my daughter. I purchased the premium maintenance package with the car for extra protection. I drive a truck so I'm gone a lot and knowing my daughter in college has a safe reliable new car (that she loves) is the best feeling ever

amanda33

Oct 6, 2016

Omar was very helpful when I came into the dealership regarding some questions I had and the possibility of purchasing another vehicle from them due to my previous vehicle being a total loss. He gave my information to Iggy and made sure I was very well taken care of. When the day came, I called Iggy and told him that I would be stopping by the dealership to possibly purchase a vehicle. When I arrived to the dealership Iggy was there to give us a very warm welcoming. He called us by our names and was very friendly. We talked about all the options possible and he was able to find something that fit financially, comfort-wise and stylish. When it was time to do all the paperwork, Omar was very knowledgeable and very helpful. He explained every piece of information to the T! Overall it was an exceptional, the second one in less than 2 years!

john doe

Oct 5, 2016

Emily was outstanding, willing to fight to get what the customer wants. However with my sense of humor I wish she would have harassed me a little bit more.

MRundell

Oct 5, 2016

We walked into thevdealership wanting to get a better understanding of the Traverse and the available packages knowing we would be buying a new car very soon. Our salesman Iggy was awesome. He explained all the different options available and what each trim level included. Iggy listened to what we wanted, we test drove a 2017 Traverse with all the features we were looking for. We drove it off the lot with only 6 miles and the best deal we found after a couple months of research.We were contacted a short time later that our car was supposed to have a roof rack installed. The guys and girls in the service department were excellent. Sean took some time to talk to us about some of the technology and features of our new car. Overall our experience was fantastic. I would recommend them to anyone in the market for a new car. We will buy from them again in the future.

volt buyer

Oct 2, 2016

I recently purchased a new Chevy Volt from this dealership, and had a great experience. Everyone I spoke to was understanding and tried to make my purchase go smoothly and quickly. My salesman was Iggy, and he was knowledgeable about the car and made the process tolerable and fun. I highly recommend this dealership and especially recommend working with Iggy and Dan Gulley for your next car purchase.

Lna2011

Oct 2, 2016

This was my first car purchase and I'm happy with the experience and comfort that I felt visiting Chevrolet of Naperville. Ronnie was helpful showing me cars in my budget and working with management to provide me with an acceptable price and trade in for my car. While I was unaware of the length of time it takes to purchase a car, I do think the process could have been a little quicker considering I had made my decision fairly early. I appreciate how Ronnie tried to make me feel as comfortable as possible making such a big decision. I would recommend him, and this dealership, to someone looking for a car.

cdrozd

Oct 2, 2016

Iggy Tusa, made our care buying experience pleasurable. He was knowledgeable and very kind. When the sales was done he took time to show my daughter how to setup bluetooth and on-star.

.

Sep 30, 2016

My saleswoman was knowledgeable and very kind. She was informative and helpful. Customer service was extended after the sale. The sales manager was very professional and accommodating.

bsmitty

Sep 28, 2016

I had a great experience at this dealer right when I arrived Will was there to greet me everything went very smoothly. Will and Sammy were both very professional I will definitely be back for my next car and tell anyone I know to go see Will!

CandG

Sep 27, 2016

We started our search for a Tahoe with Dan Gulley and worked with Iggy, Sherri and Ulises before closing our deal. They couldn't have treated us better and we would recommend this dealership and staff to anyone looking for a Chevy

blsmith310

Sep 14, 2016

I recently worked with Iggy Tusa to purchase a 2016 Chevy Cruze. He was beyond helpful throughout the whole process, from elaborating on the features of this car, to getting me the best possible deal within my budget. I would recommend Iggy and this dealership to anybody! Super satisfied all around!

Damariz7

Sep 14, 2016

Have to thank Isaac for helping me purchase my first vehicle! He made my first experience in buying a car really easy to comprehend and process. Highly recommend him for other first time car buyers he was well versed and had amazing customer service skills while being professional.

Sam Flores

Sep 14, 2016

This was my first experience with buying a new vehicle and I got to say that Isaac made it as easy as it could be.

Damariz7

Sep 14, 2016

Have to thank Isaac for helping me purchase my first vehicle! He made my first experience in buying a car really easy to comprehend and process. Highly recommend him for other first time car buyers he was well versed and had amazing customer service skills while being professional.

Sam Flores

Sep 14, 2016

This was my first experience with buying a new vehicle and I got to say that Isaac made it as easy as it could be.

Amvorravong

Sep 13, 2016

This is the 2nd car we are buying through Emily. We wouldn't go anywhere else. She's the best in the business. She's friendly, fast, personable and patient. The was so sweet she even got snacks for our small children that were with us waiting. We will definitely return in the future.

MzShay77

Sep 13, 2016

I KNEW WHAT I WANTED AND I KNEW WHAT I WANTED TO SPEND....EMILY SMITH DID AN AMAZING JOB AT MAKING SURE I LEFT WITH WHAT I WANTED....THIS CAR IS MY BIRTHDAY GIFT TO MYSELF....HAPPY BIRTHDAY TO ME (9/24)....THANK U SO MUCH EMILY.... U ARE THE GREATEST!!!

traveler

Sep 9, 2016

Bought a 2016 Chevy Malibu; our salesperson, Iggy Tusa, was very nice to deal with.We did a test drive in March; thought we'd wait til the hybrids came out. Another test drive then,it took us a few days to decide which model. Iggy was never pushy; always helpful with further information. We did buy the standard model, and I love my new car.Discovered the sun roof/shade was not working properly, once again was very pro-active in getting the problem solved. Eventually a part had to be replaced. Pete Nania arranged for the loaner car and all is fine once again.

Jackbrociek

Sep 9, 2016

I have worked with Emily on my past 4 New car purchases.She is not pushy and knows what type of deal I like to see.Very helpful and will be back.Thanks

Happydriver

Sep 8, 2016

The team at this dealership made the process of buying a new car pleasant. It was one of the best experiences that we have had. Iggy was a great to deal with and he worked to make the sale....but not by being too pushy. We will definitely recommend your dealership to friends and family.

SolisNIU1

Sep 8, 2016

I went to Naperville Chevrolet wanting a Chevy Cruze but at the right price. He understood what my price range(being a college student) was and went above and beyond to ensure that i was able to get the car that I wanted. He was super friendly and i didn't feel like i was being pressured to buy a car, which was reassuring considering the anxiety that comes with car shopping. Even before my purchase was made official he wanted to make sure that I felt good about it. The next day he followed up to see how i liked my new car, which is beyond the call of duty. Super nice guy, can not wait to purchase my next car from him!

dkrejc

Sep 8, 2016

My wife and I worked with Iggy in sales in the purchase of our new 2016 Cruze LT. We first took a test drive of the car we eventually bought and Iggy answered every question we asked and some we didn't ask...that's a good thing! Price was good right out of the box and we were not pressured to "buy now" as so many other dealers do. Finishing up with all the "paper work" was effortless as they have the latest technology to make the process smooth. All in all, a great purchasing experience.

Iggy45

Sep 8, 2016

Iggy was great to work with. I told him what I was looking for and he had everything ready! Iggy made it quick and easy. I will definitely go back for my next car purchase.

Tony

Sep 8, 2016

I was very impressed with the Dealership and it's employees. Everyone was very friendly yet very professional. Iggy made everything go smoothly and in a timely fashion. I still take my vehicle back for service. I am happy to recommend Iggy and Chevy of Naperville to anyone. Tony

Gabe

Sep 8, 2016

The shopping experience was great at Chevy of Naperville with the help from Iggy. He made this transition go smooth and easy. He help us pick out a Chevy Traxx for the wife and she is loving it. Thanks Iggy....

Mannimal07

Sep 7, 2016

Iggy did a great job making the entire sales process run smooth and efficient. He listened to what I wanted while also listening to what I could afford. He narrowed down my options until I ran into the car I purchased. he didn't stop there, he ensured I felt comfortable during the finance part of the deal, checking in to ensure I was still comfortable with the deal. A few days after the deal processed, he called me up to ensure I still was 100% sastified. Even when I take my car in for service, he still is ensuring I'm happy and that the service department takes care of me, and every time he greets me by name.Highly recommend Iggy if you are looking to buy a car

Fabrizio S.

Sep 7, 2016

We really had a great experience with buying are new car from Chevy of Naperville. I would defiantly recommend going there if you are looking to not be hassled and pushed. Ask for salesman, Iggy Tusa. He will make you feel comfortable and make you feel right at home.

Gabe

Sep 7, 2016

The shopping experience was great at Chevy of Naperville with the help from Iggy. He made this transition go smooth and easy. He help us pick out a Chevy Traxx for the wife and she is loving it. Thanks Iggy....

Newcarhappy94

Sep 7, 2016

Thank you Iggy for helping us purchase our new 2016 Equinox. We love it and wanted you to know your a great salesman to work with and I will be sending family and friends your way!! Thanks again!!!

Brodad

Sep 7, 2016

Emily helped me and my family buy a 2016 Malibu and lease a 2016 Cruze. I am very happy with both purchases and she helped get us the best deal on both cars. I highly recommend her. Q

Car guy me now

Sep 7, 2016

Got a very good deal on a 2016 Cruze! Isaac. did an excellent explaining to my granddaughter all the technology features. THank you! Thank you very much!

Bay pip

Sep 6, 2016

I recently bought a 2016 2500 HD;so very happy that I did. I got an amazing deal and my sales person Emily was very entertaining and helpful. Emily was referd by my wife's mother and and father after recently purchasing both of their vehicles from her.

woodsjohn50

Sep 6, 2016

bes dealI was treated with like gold and they gave me theI was treated like gold and the best deal i could every have this is second car i bought from them .I would not any wear else.

bailey

Sep 3, 2016

Emily worked her magic to find me the deal I needed to make it work for me. I normally purchase new but a lease worked better at this time. Emily worked either Wayne to help make the deal a little better. ThanksEmily

Emily

Sep 3, 2016

Fantastic customer experience from start to finish!!! Thank you to Will and Sammy for making the process easy and fun! We will be sure to refer our friends and family!

Outgoing

Sep 2, 2016

From the time I entered the dealership I was impressed. Very professional, thorough, and kind. Omar explained the financing very well. My husband and I enjoyed the high tech of the documents. Will Perez is such a sweetheart. He was very attentive, he listened, and was proactive with the paperwork to minimize our time with purchasing a vehicle. Great place to purchase a vehicle!!!!!

Do1852843

Aug 31, 2016

Will is amazing made us feel like we were home. He offered us the best prices and we got a really good deal. Everyone here is super friendly and made the process very easy.

Mark

Aug 31, 2016

We had a unique situation. Our 2013 Volt lease was up in May, and we wanted to try to get to the Bolt which as originally slated for late 2016. We extended our lease through Ally for the max 3 months, but then everyone found out the Bolt wasn't going to hit the Midwest until Feb/Mar. Emily Smith was able to convince the used car manager and the new GM to sell us a used 2013 Volt, and then guarantee us a trade-in value on April 1st, when the Bolt should be available. I have yet to talk to anyone who has even heard of a deal like this. We are very lucky to have been working with Emily. If you are looking for a Chevy, go in and ask for Emily. She will listen to your situation and try to help you in any way she can!

BobF

Aug 28, 2016

Great explanation of improvements made to 2017 Volt since purchasing 2013 Volt. Good follow-up. Definitely made the process easy. Thanks for a great experience. ~Bob Fieseler (630-417-7553)

Mackinley W Stone

Aug 26, 2016

I am most impressed with Bills product knowledge. He did a great job of highlighting the new features of 2016 Malibu and demonstrating how to make the best use of the car. Customer service was great. I left with exactly what I wanted and Bill moved the process along smoothly with Dan Gulley's expert guidance. Excellent team.

whitecamaro7

Aug 26, 2016

Bill helped me with my camaro purchase. He answered every question I had and was so helpful! He also went over everything with me in regards to the car's features so I didn't go home with questions. Great customer service!!

Huendy3

Aug 24, 2016

Knew what I wanted , I had a budget and stuck with it, never felt pressured into buying a vehicle. Friendly staff , kept me informed at all times.

Jesus Aguirre

Aug 24, 2016

In August My wife and I Purchased a 2016 Malibu,Adulfo Jaquez was the Salesman, he give us an Excellent advise on the car we purchased, GREAT Deal, Thank you Adulfo (Fito) for your Help and Service .. I will definitlly recomend Adulfo and Chevrolet of Naperville to my Familly and Friends for future Cars or trucks purchases..

HuendyR

Aug 24, 2016

Knew what I wanted , I had a budget and stuck with it, never felt pressured into buying a vehicle. Friendly staff , kept me informed at all times.

Sara_

Aug 20, 2016

Great Dealership. Second time buying from this place. I recommend Jim McElligott awesome sales person and friendly. Explains everything you are signing. I would def. return to this place again.

Papachecy

Aug 19, 2016

Picked up my new vehicle yesterday this makes number five that I purchased from Chevrolet of Naperville. The man I worked with on the other four cars just retired, so I asked the sales manager to recommend a new sales rep. He walked me over and introduced me to Sean McDermott. I could go on and on about Sean but I think I will simply say, if you are in the market for a new car, and are looking for Old School Service,Professionalism and Courtesy that is all wrapped up in a Young Modern Individual, Sean McDermott is the sales representative you want to talk to at Chevrolet of Naperville. The entire network of folks at Chevrolet of Naperville can be used as a model for what a Dealership can and should be.

RyanC

Aug 17, 2016

One of the easiest car buying experiences I have ever had. The entire staff was professional, welcoming, understanding, and knowledgeable. I originally received an online quote from Jessica soon after using their e-price option. She responded to emails quickly and didn't try to up sell to a higher end model (not something I am used to with internet sales). I dealt with Emily Smith and Ulises for the actual sale, which was straightforward and very fair. Emily in particular was great at making sure that everything I wanted was taken care of. I also dealt with Sherri for the accessories who was extremely knowledgeable. The entire experience was as good as car buying can get.

Dan

Aug 17, 2016

I've been working with Emily when purchasing cars for several years now. She always makes it very easy to purchase the next car at a great price. She answers all of your questions, responds to emails quickly, and is never pushy to make the sale. I highly recommend asking for Emily next time you are looking to buy a Chevy!

Dan

Aug 17, 2016

I've been working with Emily when purchasing cars for several years now. She always makes it very easy to purchase the next car at a great price. She answers all of your questions, responds to emails quickly, and is never pushy to make the sale. I highly recommend asking for Emily next time you are looking to buy a Chevy!

Rob2414

Aug 15, 2016

They were able to get me traded out of my old car into my dream car without a problem I would return for future services.

garrett moore

Aug 13, 2016

Probably main reason so far was Steve D the salespersonHad to have a few things done in service which was a good experience and guess what saleperson Steve was right there to make sure everything was done right.

Maury1

Aug 12, 2016

Me and my wife went out looking for a new suv when we arrived to Chevy of Naperville Will Perez was there to greet us. Will showed us 4-5 Suburbans and Tahoes until we found the right one he actually cared about what we were looking for. This car buying experience was by far the most pleasant and easiest I have ever experienced I will definitely recommend Chevy of Naperville and Will Perez to anyone who ask!

Joeskii81

Aug 11, 2016

The wife and I we looking to trade our Tahoe for a new one. Will Perez made everything happen and stayed within our budget. That's the guy to go too for new or used vehicle treats you like family. He's the only one I'll use from now on

Scott from La

Aug 11, 2016

Found our new certified pre-owned Regal at Chevrolet of Naperville on Autotrader. I called and we had a deal worked out in not time at all. I searched all of Autotrader and this was still the best deal anywhere. Even with the cost of flying to Illinois from Louisiana! Eddie picked me up at O'Hare and brought me back to the dealership. I was on my way back to LA in my new Buick Regal in no time. Amin and Eddie proved to be very trustworthy. It is nice to deal with honest trustworthy people. I would not hesitate to recommend Chevrolet of Naperville to my friends. If you want a dealership you can trust, give them a call!

Bennie E Willard

Aug 11, 2016

I travel to California from Illinois during the winters occasionally. I like sitting up in a bigger vehicle with a smooth ride and good visibility. At this time I didn't have such a vehicle so I was perusing the used SUV adds. I came across this gorgeous 2011 Chevrolet Tahoe at Chevrolet of Naperville in Illinois.I went to the dealership with my wife. We were checking out the used SUV's and the first thing I noticed was there were no salesmen running out to start pitching to us. I like that! I felt at ease to browse. I located the SUV in question, and it looked like a new SUV.We went inside the showroom and salesman Will Perez introduced himself and asked how he could help us. I don't like to fool around, I told him that I was interested in the 2011 Ice Blue Chevy Tahoe. It wasn't long at all before we were on the test track (Which is very cool) putting the SUV through it's paces. Bottom line, Will Perez was laid back and professional! No pressure, he answered all my questions, and questioned me to get a feel of what I wanted. Mr Perez wanted to make my experience a great one and he wanted to make sure that this would be the SUV that would fit what I needed. It wasn't all about selling me a SUV. We started talking about golfing, and we both love to golf and must have spent 20 minutes talking golf. He wasn't just trying to sell me a SUV, he was getting to know me and we were chatting like friends. I felt I made a new friend. Everyone there was professional and not pushy in the least. I also give high marks to Sherri who told me about accessory's and protection products I could buy for the inside and outside of the vehicle. Again no pressure! Sherri was just letting me know what was available and left it open for me to make a decision about if I wanted the products or not. I never buy these sort of things, but I will check it out because she made a compelling case.I bought the Tahoe, got a great deal. And to top it off, the Tahoe came with a couple of great warranty's that cover the whole SUV for over a year. I really am impressed with this dealership and the great staff working there. Ben Willard.

Scott from La

Aug 11, 2016

Found our new certified pre-owned Regal at Chevrolet of Naperville on Autotrader. I called and we had a deal worked out in no time at all. I searched all of Autotrader and this was still the best deal anywhere. Even with the cost of flying to Illinois from Louisiana! Eddie picked me up at O'Hare and brought me back to the dealership. I was on my way back to LA in my new Buick Regal in no time. Amin and Eddie proved to be very trustworthy. It is nice to deal with honest trustworthy people. I would not hesitate to recommend Chevrolet of Naperville to my friends. If you want a dealership you can trust, give them a call!

Bigtone9926

Aug 10, 2016

I was in a bind when my wife totaled her car leaving us with one automobile. I went to chevy of Naperville and they made me feel great from the moment I walked in there. From the dealer to the lady being the register making my spare key. They took the time with me to make sure I got the deal I was happy with. No pessure, no gimmicks, just politeness. Very happy with my automobile and I will definitely visit them again.

djakes

Aug 10, 2016

I've never had a really good experience with a car dealership while buying a new car. So, as you might expect, I was apprehensive about this experience, especially since I am a freelancer that has been only operating for a year and a half. But I was greeted by Emily Smith as I entered the dealership and she was very disarming, very nice, and someone who I could relate to. Emily and Ulises worked very hard to get my high mileage lease returned and get me a new Malibu with a reasonable monthly payment. Everything was explained to me in detail, and both were highly professional. They even provided me with new stickers for my iPass which I appreciated - a point that should not be lost since little things like that are evidence of careful planning and execution. The experience, which I thought was going to be very difficult, was made easy with a deal I was comfortable with - and, for a great car that I'm really enjoying. Time will tell about follow-up and service, but so far so good, and I couldn't be more pleased with my experience. Thanks Emily!

jacob

Aug 10, 2016

Nice people to deal with and the salesman Will perez was amazing , he made sure i was happy with my purchase .I would recommend this dealer to any one who wants a good car and good price.

Angela Ochoa

Aug 10, 2016

Chevy of Naperville is always a pleasure to work with.This is the second vehicle I have leased with the dealership.They are always willing to work with whatever budget you may have.Strong advocate on your behalf that I highly recommend is Emily Smith.She has a wonderful personality and always has your best interest at heart.

uncafreddy

Aug 9, 2016

Even though they knew from the start that I was interested in the second oldest car they had, we were treated with the full respect and dignity as if I was buying the top of the line, by everyone we had contact with. All questions were answered directly, no evasive answers. Their external test track is just the coolest thing I have ever seen. We got to put the auto thru some serious paces away from street traffic hazards.The auto was spotless when we arrived and drove it and they went above and beyond to detail it throughout before we drove it away. All the paperwork went smooth as silk, with copies provided without asking.This has been the very best auto purchase experience of my life, and there have been several in my 75 years.

AmyLT16

Aug 8, 2016

Had a great experience at Chevy of Naperville. Everyone was really nice and answered all my questions and concerns. Would recommend to a friend or family member.

TrailBlazerSS

Aug 8, 2016

This was by far the best car buying experience I have ever had!! The staff was helpful and extremely nice. The test track was an awesome way to test drive a car.

Parker

Aug 7, 2016

This dealership made the process of buy a new Chevy Traverse easy and that was with a crying 2 year old. All the staff member when excellent to me and my crying 2 year old. They were also great at working with me to meet me on price as well! Could not have asked for a better buying experience!

Rachel Miner

Aug 6, 2016

This dealership provided us with excellent service when we wanted to buy a certified pre-owned Impala. Thanks for the quick service and high quality car.

Tina Mitchell

Aug 5, 2016

Oh my gosh, I can go on and on with more than a BILLION PLUS MORE WORDS about this Dealership and the Fantastic, Wonderful and Friendly Staff that I had to great pleasure to deal with. This is my 3rd leased vehcial in 3 years from them and each time, it gets better and better. I, as, a customer, could not have asked for more!!! I had the pleasure of dealing with the following staff: ULISES GARCIA, EMILY SMITH, SHERRI A. PACCHIANO WAYNE MICHOR, PRIMO MATEJCZUK and SHAUN (Service Department). From the minute I made the call on August 2, 2016 and spoke with ULISES, told him my lease was coming due, that I found a new 2016 Cruze Primier online (their website) was very intested to lease this vehical and turn in my Cruze upon the lease was expiring. Explained to him over the phone, what I was looking for in the car, lease details, price, payments and etc. within 20 minutes of ending our call, he called and said he found the vehical I requested, gave me some information on the new and old lease. Went there the next day, August 3, 2016, met with all the above mentioned men and woman, I named in this review and all of them were as fantastic, wonderful, informative (every question was answered fully) fast, but, very precise and most of all as friendly as friendly as they could get. I, actually, felt like I was with FAMILY. The new lease and all of the paperwork, tour of service deptmart was done EXCELLENT---EXCELLENT---EXCELLENT!!! I could have not been treated any better than they treated me. In and Out in NO Time. As, I have stated, I will recommend this dealership and staff to every person I know, whether they are looking for a vehical or not. If there was a rating of 10 STARS---I would give them 11 PLUS!!! I have been driving my new vehicle for a couple of days now and could not be any happier and it all has to do with the staff and dealership, that makes me feel this way. "Way to Go to All the Staff and to the ower of this excellent dealership. Thank You All So Much...and I will see you all again very soon, the Malibu Lease is about to exprire!!!

scott_v

Aug 5, 2016

Everyone I dealt with at this dealership was great. They had a Silverado on the site for sale, but only had stock pictures. Sent a note asking for actual pictures and Dan Gulley was quick to send me actual pictures of the truck. Went to see it in person and Dan and Isaac were great to deal with. They asked what I was looking for in terms of pricing and were able to exceed my expectations. Dan was even able to find an extra rebate that had not been applied during negotiation. Isaac was able to answer all of my questions throughly on the vehicle and was really helpful. Deb and Premo were great to work with. The entire was great and the process was smooth from start to finish. Would definitely buy from again and recommend.

Tom Fairbanks

Aug 5, 2016

Everyone at the dealership was very helpful from my salesman Iggy to Debbie King the upgrade person. they made my trade in go smooth and i got a great deal. I am very happy with my new 2016 Silverado Z71 crew cab. Thanks for everything. .

Haad960

Aug 4, 2016

Very excellent customer service. But do not consider much on lowering the price of a used car. Overall experience was great. Would definitely recommend buying a car from this dealership.

Alywerd

Aug 4, 2016

Sean did a fantastic job with helping me land the purchase I was looking for. He was very knowledgeable with all aspects of the car buying process and was able to answer every question I had. Given the desired type of vehicle and budget, he was still able to help me find just what I was looking for.

Haad

Aug 4, 2016

Very excellent customer service. The car i bought had no problems and was in excellent condition. But do not consider much on lowering the price of a used car. Overall experience was great. Would definitely recommend buying a car from this dealership.

Cheryl Bissett

Aug 2, 2016

My 2009 Malibu unexpectedly died last week. Bill found the color I wanted in a 2016 Malibu and I drove out of the dealership with my new car that very same day!Bill went above and beyond explaining all of the latest features on the Malibu. He even set up the Bluetooth connection for my phone & called OnStar. I definitely will return to him when it is time to replace my 2010 Equinox!

Dennehy85

Aug 2, 2016

I worked with bill for weeks looking for a new car. When I came in, he had multiple options for me to check out and had answers to all of my questions. I was very happy with his ability to be patient and get me the deal I needed.

rocky

Aug 2, 2016

Bill and Sam were very helpful in helping with both the purchase and financing of my new Chevy Impala. Bill took time to show me how to work the control panel options in the car as well as getting me started with the OnStar system in my new car. He also took the time to take me to their dealers test track so I could test the different driving feathers the car had. He also had someone inn service show me around the service department.Sam help me with financing my new car by walking me through the process. He also explained the different Preferred Ownership and maintenance service programs and warranties that were available to me when purchasing a new car.

TahoeLTZ

Aug 1, 2016

I seen a new Tahoe LTZ online, called, got a manager to return my call quickly and answered all my questions. Arrived the next day, was greeted and shown the vehicle. Steve was super chill not pushy at all, very informative. Ulisses the manager made the deal happen with easy to follow numbers of the transaction and Omar the finance guy was very patient and took us thru it again, with this cool new hightec lcd screen built into the desk that was large and easy to follow along with. So far so good! I drove 30 miles to this dealer and glad I did! I have bought a lot of new cars all over the country and this dealer is on the high end as far as dealers go. They definitely go the extra mile to let you know they appreciate your business and will go the extra mile to keep it. I'm in good hands with a beautiful GM product and Naperville Chevrolet!

Rosa

Aug 1, 2016

Emily is great, she was friendly ad helpful. Dis not try to sell me something i did not want. She got back to me quickly every time I needed something.

Cy1992

Aug 1, 2016

This is the second vehicle we purchased via Iggy in the past month. Decent discounting of sticker price from Chevy of Naperville along with great cash back deals from GM. Excellent customer service from Iggy and Sherri. If you need a new Chevy, stop in and ask for Iggy. Sherri was great too and Sammy finished up the financing quickly.

Greenguy16

Jul 29, 2016

Gave me a great price on a commercial vehicle. Worked with me from the beginning to the very end. Gave me a great price and then gave me a great interest rate with my financing.

kelsann

Jul 26, 2016

Bill was the best! He was very down to earth and understood our needs. He was very knowledgeable about the cars we discussed. We were very happy to lease with him and will absolutely continue our relationship with him.

debbieschevy723

Jul 26, 2016

My husband and I had been considering a new vehicle for awhile and decided to go back to Chevy of Naperville as we were happy with a previous purchase from them. We had another great experience. Emily was easy to work with and determined in working with Ulises on getting a deal we were happy with. Sherri and Sammy shared some additional options with us to complete the process. We would definitely recommend Chevy of Naperville as we show off our new car.

MikeD.

Jul 26, 2016

My wife and I came in with an idea in mind for our new car, but hadn't settled on anything yet. We met Iggy, and described our interests, what we were considering and our budget. He provided us with great information and helped us narrow our options. It was stress free, and my wife and I couldn't be happier with the car, and our experience. Once we had settled on our car - an Equinox - Sherri P. spoke to us about the benefits of protecting the interior and exterior of the car. She gave us plenty of information, but no pressure to purchase. Since we decided on leasing, and since we have two young children, we went with the protection package. Again, we felt we were given all the information we needed, but no pressure to purchase. Overall, a great experience.

Howard

Jul 25, 2016

I was out shopping for a replacement vehicle (Tahoe) after an accident when I stopped at Chevy of Naperville. Immediately upon exiting my car I was pleasantly greeted by Will Perez who offered his assistance.After explaining that I was just shopping for a replacement Tahoe and that I had several other cars I planned to look at before I went home. Will advised me that you had several vehicles in stock and that one of them may suit my needs/requirements.After looking at several vehicles, I was allowed to test drive a 2013 Tahoe, after which I was invited into the showroom to talk about pricing and other details. (and to get out of the 90* + heat)I told Will that I wasn't particularly fond of the color, that I would think about it and call him the next day with a decision either way, I was introduced to Amin who also told me he would work with me to make the sale should I decide to purchase the Tahoe.I stopped at several other dealerships, looked at the vehicles they had to offer and left both abruptly after being LIED to and told that my perceived Fair offer was an insult by the salesman and that they would not even present the offers to their Mgr. Before closing that night I called Chevy of Naperville and spoke with briefly with Amin, authorized a CC deposit, returned to Chevy of Naperville on Friday and after completing paperwork, took delivery of a Chevy Certified 2013 Tahoe.

Dennis

Jul 25, 2016

I recently contacted Chevy of Naperville regarding a possible car purchase. Their internet sales group was fantastic. They asked what I was looking for and what I wanted on the car. Most other dealers did the typical "just come in. When can you come in?" Naperville Chevy took their time to understand my needs. When I did stop by, I was introduced to Iggy Tusa who is a member of the sales department. Iggy also took his time to learn my needs and expectations. Iggy was wonderful to work with. Zero pressure and friendly throughout the process. I also had the chance to meet with Travis Jackson, who is the General Sales Manager. He also was a zero pressure person, who truly wanted to earn my business. I can't say enough about both Iggy and Travis. They were responsive to all of my requests and questions, and again, zero pressure. I highly recommend anyone who is looking for a car to go visit Chevy of Naperville. Every person I had contact with was professional and friendly. Iggy and Travis have earned my business.

J

Jul 20, 2016

I went in into Chevy and Bill was great every step of the way. It was my first time buying a new car and he was very helpful. He knew everything there was to know about my new car. Hopefully he stays around at Chevy of Naperville. Overall he made the car buying process easier.

Billyt06

Jul 19, 2016

Wife and I went to Chevy of Naperville to check out an Equinox. Bill was extremely helpful, very informative, and didnt pressure us at all. They worked with us to get us the car we needed for a price we could be happy about. Premo made the financing and all the paperwork smooth and easy. Overall a great experience.

Tracy

Jul 18, 2016

I was very happy with the service I received at Naperville Chevrolet. Bill was extremely helpful, got me a good deal on a new Malibu, and gave me a very fair deal on my trade in.

KiaraJones

Jul 18, 2016

Bill was a great help! We ended up coming in late to purchase a car & stayed after hours to close and he stayed to help throughout the whole process. He even let us come in the next day to go over all of the car's features because we were too tired to do it the day we purchased the car. If I had to do this experience all over again he'd be my first choice!

Betty from Hialeah/Miami

Jul 18, 2016

My daughter abd two grandchildren gave bought Chevrolet cars from Emily Smith. She is an outstanding sales person but most importantly she is a special human being. When you want to purchase a car, who are you going to call?Emily Smith at Chevrolet of Naperville, Illinois.

Bama1978

Jul 17, 2016

We had a lovely day working with Emily Smith to purchase my husband's new Silverado. She went over everything with us and worked to make it a pleasant buying experience. If you are in the market for a Chevy then you should contact Emily.

Bama1978

Jul 16, 2016

We had a lovely day working with Emily Smith to purchase my husband's new Silverado. She went over everything with us and worked to make it a pleasant buying experience. If you are in the market for a Chevy then you should contact Emily.

Gomez6065

Jul 15, 2016

Will Perez, Sales Consulant; went above and, beyond and, made every effort to help us find a vehicle we wanted and, within OUR budget. He made the purchase a pleasant and, happy experience.Sherri was very helpful. We are people that like to keep our vehicles until they die. She presented us with multiple options for vehicle care and, was very friendly and, informative.

jeanne240

Jul 14, 2016

Sherri is very professional, she helped me get weathertech for my new car and also was helpful in getting a hitch for my car. she is easy to talk to and not pushySteve took the time to explain repeated questions from me. Also helped set everything up in the new car. Great personality, easy to work with

steven1223

Jul 14, 2016

I walked into Naperville Chevrolet and was greeted by Emily. When I came in I had no intention on buying a car that day, but Emily made that possible. She is truly one of the best, and a huge asset to Naperville Chevrolet. She knew her stuff, and she was simply amazing. Everyone at Naperville Chevrolet made my first car buying experience amazing and for anyone looking for a new car or simply just another car I would highly recommend this place. I also would recommend going to see Emily for her expertise and knowledge. I am highly satisfied with my new car!!!

Caylee

Jul 11, 2016

I walked into Chevrolet of Naperville looking for a certain type of car. We then had Eddie and he was super great! He got straight to the point. None of the run around or haggling. He answered all of my questions and led me to the perfect car. It was a great deal! I have already recommended him to people. When we starting doing the paperwork and dealt with the manager, Omar, the customer service continued to be outstanding. It started and ended with amazing customer service. Even Deb was great in teaching us more about what accessories we could out into the car. I am definitely going to be a life long customer with them. HIGHLY RECOMMEND!!!!

Sunshine1

Jul 9, 2016

Walked in looking at cars. Test drove. Salesman - Bill Cranley low key. Want to buy. Yes! Trade in Contract.explanation. Sign. Bought car! Simplicity at it's best. NO PRESSURE! Walk out door with new car. Wonderful experience. Bought several new cars in my life and never had a great experience but this was really good and I will be back. My son will be back and will tell others in my family as I like the low key no pressure approach. Worked best for me.

Bill

Jun 15, 2016

Waited to work with a saleman that sold family a car last year. Salesman followed my buying process. Delivery Coordinator was very helpful with add-on options. Committed to have add-ons finished within my needed time frame.Finance rep wasn't pushy on extended care options.

Mimi

May 28, 2016

No pressure to buy, clearly stating all information and reviewing it if necessary. Although each visit was stretched out by me and my ton of questions, I never felt that I was imposing on their time. Everyone was so professional and friendly. Mr. Tusa was a pleasure to deal with and I will recommend him to everyone. I will always do business with ONLY Mr. Tusa. He was the best.................

Des appointed customer

May 13, 2016

I've been going to this dealer for years and I took my brother in to buy a car an sales guy help us out and gave us a good deal but he promised to take care of some repairs that the car needed after the sale took car back they fix it but job wasn't done right (fix/repaint fender) and now I call the sales man and he never gets back to us and dealer supposed to send a check for referring my brother and it's been months and nothing I call/email the salesman and again no response

David.j.gallagher

May 12, 2016

From the service department to sales floor there are outstanding people who are willing to help you with anything and everything and it will be my dealer for as long as they remainThanks you for the experience to: Sean drane (service), iggy (sales), and dan (management)

taylor05

May 12, 2016

everyone at this dealership is so very helpful and friendly. I never leave here feeling like a was a bother or that I had gotten "ripped" off. the manager. salespeople, service, and even the parts department make time for every customer that walks through the door. when they say they treat you like family, I say " even better ".. they always answer all my questions, and I have " many ". even though they are a distance from tinley park, il, they make it worth it. I would definitely make any future purchases here. thank you..

Peggy Dunn

May 2, 2016

We stopped in the dealership to get pricing on a new Cruze. Emily Smith took care of us from the moment we walked in the door. She was very educated on the vehicle, honest, down to earth, and worked with us to get where we wanted to be. Ulises Garcia was also fantastic and made everything happen for my daughter to get the car she had her heart set on (and could afford). Omar Ramos was also very nice and professional, and made the paperwork process super easy and fast. In fact, every team member we encountered was very nice and went out of their way to make sure we were taken care of. We will definitely come back to this dealership for the next Chevy!

Jason O'Brien

Apr 29, 2016

Emily was awesome as a sales person. She listened to exactly what I said and demonstrated all of the features of the car during the test drive. She wasn't "selling" me a car, she was helping me to make an informed decision. That's EXACTLY the type of person I want to do business with.Ulises treated me fairly, and once I knew what car I wanted, was able to locate the perfect one for me.

Char Char

Mar 26, 2016

I was recommend to this dealership by a family member, so I started my search online to see if they had something that would work for my needs. I found two cars and set alerts on them till I could get in and check them out. (Awesome feature). Once I arrived at the dealer, I was teamed up with Will Perez to assist with my continued research for a new car. Will Perez was amazing, he made my decision to buy a car simple and easy. Will is very knowledgeable and patient and helped me to make the best decision for me based on my needs and wants. There was no pressure to buy, he let me navigate the process to insure I was covering all the questions I had. I have never experienced anything like this at a car dealership. The staff that assisted in the sales process were just as amazing, I was extremely impressed by all their honesty and professionalism. This showed me that it was really about getting me what I wanted and not just trying to sell me a car. I appreciate their service and making my decision hassle free. Who knew you could feel so at peace while purchasing a car. I must say, I am one who is a stickler for receiving great customer service with having a background in sales. They have truly done just that! I'm so happy with my purchase and will definitely promote the Chevrolet of Naperville's business.

Char Char

Mar 26, 2016

I was recommend to this dealership by a family member, so I started my search online to see if they had something that would work for my needs. I found two cars and set alerts on them till I could get in and check them out. (Awesome feature). Once I arrived at the dealer, I was teamed up with Will Perez to assist with my continued research for a new car. Will Perez was amazing, he made my decision to buy a car simple and easy. Will is very knowledgeable and patient and helped me to make the best decision for me based on my needs and wants. There was no pressure to buy, he let me navigate the process to insure I was covering all the questions I had. I have never experienced anything like this at a car dealership. The staff that assisted in the sales process were just as amazing, I was extremely impressed by all their honesty and professionalism. This showed me that it was really about getting me what I wanted and not just trying to sell me a car. I appreciate their service and making my decision hassle free. Who knew you could feel so at peace while purchasing a car. I must say, I am one who is a stickler for receiving great customer service with having a background in sales. They have truly done just that! I'm so happy with my purchase and will definitely promote the Chevrolet of Naperville's business.

R.Jones

Mar 23, 2016

We ordered a car to get exactly what we wanted. Working with Ulises Garcia and Steve Deason the processes when smoothly. Everything they promised happened and more. Ulises kept us informed and updated as the order went thru the Chevy system. The team is consistant , informed, treats each other and customers with respect. There is NO ONE on a power trip here! I feel we got a fair price for our new car, a fair price for our trade in, and a team that will be there to help if we have any questions in the future. FYI to the corvette owners out there----Chevrolet of Naperville has a Corvette specialist in their service department.

Cmikottis

Mar 22, 2016

Emily Smith, my salesperson, was very easy to work with and made the experience pleasant. She has also been great with follow up. Sherry also worked with me on this and my prior purchase and was glad to have her assistance as well

Christopher Slezak

Mar 22, 2016

Car buying experience couldn't have been any easier. Spoke with Jessica first to discuss a vehicle I found online. She was very pleasant and helpful. She made sure my trip into the dealership would be smooth. Kevin was very professional and easy to work with, he actually listened to my needs as a customer and made it happen. I will refer this dealership to family and friends for sure.

richard the golfer

Mar 14, 2016

Bill Cranley, Debbie King and Omar Ramos acted very professionally. Bill was amazing in his ability to answer my questions before and after the sale. Debbie explained the various options for upgrading the service. Omar worked me through the myriad of paper work easily and quickly. The entire process was painless and efficient.I would recommend Naperville Chevrolet to anyone looking for a new car.Richard Haymaker

Car Girl5

Mar 13, 2016

Went back to see Kevin Fortman to get another Chevy after my lease was over. Kevin was very patient and made the whole process very easy and effective. Everything was top notch from this dealership.

Huendy3

Mar 11, 2016

Very friendly environment! Everyone was very patient. Explained and was given pamphlets on what to expect on future visits and was taken a tour of the dealership ... Which was very helpful.

Happy New Car Owner

Mar 10, 2016

We can't begin to say enough good about our car buying experience at Chevrolet of Naperville! Our salesman, Kevin Fortman was personable, professional and very knowledgeable. He made us feel comfortable during the entire buying process. We NEVER felt pressured. Wayne Michor, the manager, worked hard to give us their best price. We live closer to two other Chevrolet dealerships, but chose Chevrolet of Naperville because of their history of reputable service and our own past experience with them.

Melisa

Mar 8, 2016

I wen tin prepared to look at a car after searching for many days on the internet. I had visited 2 other dealers and walked out on one. I was definitely prepared and I knew the going price of the cars we were looking at. However, I went in to meet with Ayman and he was very laid back and real. I didn't feel pressured, nor forced to make a deal. I told him what I wanted and what I had to give back and he worked with that. Very nice easy going guy who takes his job serious and tries to get the client what they need. I did get top dollar for my trade in as well. I would definitely recommend Ayman and the crew at Chevrolet of Naperville.

Stephanie

Mar 8, 2016

I purchased my new 2014 Chevy Travrse from Cheverolet of Naperville. Ayman Shinaishin was my sales person, and he was great. He answered all of my questions and wasnt pushy and did not pressure me into anything. I went on a Saturday and returned Monday I walked out with a great car and price. I would recommend anyone looking for a car to visit this dealership!!!!!

Happy in Rockford

Mar 6, 2016

Elisabeth responded almost immediately to my internet request to whether the vehicle was still there and let the sales manager know I would be driving in from Rockford later that day. I drove in to look at a used truck with the 6.2 V8 and 6 speed trans, which is a hard to find option package. Was pre-approved from my local credit union and was planing on putting a down payment and coming back to pick up a day or so later if I liked. Worked with Will who was very helpful and ended up negotiating a fair trade in value and the new truck was already priced very competitively. They beat my banks best interest rate and I ended up going home that night with the new truck even though I didn't have the title in hand for my trade in. I'm used to high pressure finance guys trying to tack extras on but Sam wasn't like that. I also liked the local car sales test track. Overall worth the drive in from Rockford. Very good purchase experience. I usually loath buying a vehicle but thank Will and Sam for making this a pleasant experience.

Happy in Rockford

Mar 6, 2016

Elisabeth responded almost immediately to my internet request to whether the vehicle was still there and let the sales manager know I would be driving in from Rockford later that day. I drove in to look at a used truck with the 6.2 V8 and 6 speed trans, which is a hard to find option package. Was pre-approved from my local credit union and was planing on putting a down payment and coming back to pick up a day or so later if I liked. Worked with Will who was very helpful and ended up negotiating a fair trade in value and the new truck was already priced very competitively. They beat my banks best interest rate and I ended up going home that night with the new truck even though I didn't have the title in hand for my trade in. I'm used to high pressure finance guys trying to tack extras on but Sam wasn't like that. I also liked the local car sales test track. Overall worth the drive in from Rockford. Very good purchase experience. I usually loath buying a vehicle but thank Will and Sam for making this a pleasant experience.

Arguetayahayra

Mar 4, 2016

This is my second time buying with Chevrolet of Naperville!!! I'am very satisfied with all the help that Mr. Omar Ramos, Daniel Gulley, and Mr. Ignazio Tusa did for me. All three gentlemen ran my purchase in a very sophisticated matter. They were all so patient and positive for me throughout the whole process. I have no regrets in choosing this trio, when it came in purchasing my second vehicle. Mr. Ignazio Tusa (Iggy) work right on the deal, in getting what I wanted in my future car. He did this whole process go smoothly. Mr. Omar Ramos and Daniel Gulley did an amazing job in working out the deal and explaining my options. I'am just very thankful that they worked out this deal for me. As for the dealership I would also recommend with all their friendly welcoming staff. I would definitely recommend this dealership to other people looking to buy a vehicle. Overall I' am Satisfied and Excited!! with my new car!!! Thanks Again I appreciate everything!!!

Jesus

Mar 2, 2016

The employees at Naperville Chevrolet were very helpful! Not only did they help me get a better car, they gave me a great deal on it! They gave me top dollar for my trade in as well. I highly recommend anyone interested in an upgrade to come here!

nastev

Mar 1, 2016

William Bill Lutz provided excellent customer service, information and helped us with the trade in and purchase. We ( my wife and I )felt comfortable from the moment we walked in,treated with respect and professionalism. All out questions were answered . This is definitely the dealership and sales person( William Lutz) we would continue to work with and recommend highly. Thanks .

nastev

Mar 1, 2016

We felt comfortable from the moment we walked in,treated with respect and professionalism. All our questions were answered . We were given generous trade in value for out 2cars and excellent price for our purchase. William Lutz was very helpful during the process. This is definitely the dealership and sales person( William Lutz) we would continue to work with and recommend highly. Thanks .

TC

Feb 28, 2016

Reviews of Emily Smith Emily Smith and Wayne Michor are great and their dealership is outstanding. They did a smooth sale with friendliness and grace

Jericho clark

Feb 28, 2016

When I first got to the dealer I had great service from Adulfo, if I bought another car I would come and buy it here, thanks Adulfo and Omar for doing all you did

jbyrd33

Feb 27, 2016

My old car finally died, and I needed something new quick. Emily, Dan, & Omar got me back on the road fast with a great deal. Very friendly and helpful. Thank you for the great buying experience!

nate_cruze425

Feb 27, 2016

Emily was the biggest help I could ever ask for. The place was great all the way around. If you ever stop in ask for Emily. You can't go wrong!!!

Big Italian guy

Feb 24, 2016

The second I walked in Steve welcomed me like I was a family friend. He always remembers me from my past purchase. We dicussed trading in my truck and if the offer was right I would look at buying something off the used lot. There was no haggling or any games played. Steve and his managers were great. I said what I'd like to get/pay and they worked on it and we were able to agree. The numbers were exactly what we said they would be. It was a good buying experience with no pressure. I'm a very loyal car shopper and will buy again from Dan Wolf Chevy. They tell you what they can do and follow through.

Buster

Feb 23, 2016

Great location. Showroom was clean. Adolfo was great to work with and very helpful with my situation. My time frame was a little too long, but at the end everything turn out to be a pleasant experience.

lora2016

Feb 20, 2016

Bob Kozer was very helpful in helping us purchase a new "used" car for my niece. Had many options, feel we bought a great little car at a very reasonable price. He was professional and really made the process easy. Financing went smoothly. Great experience and friendly staff! Would certanly purchase a car from them again.

ohnoitsandrew95

Feb 20, 2016

I was looking for a used vehicle and Received help from Jim due to a prior set up. He was very helpful and knowledgeable, answering all of my questions and helping me choose my new vehicle. Thanks for the help Jim!

SawtelleKehn

Feb 19, 2016

We had an incredible experience with Iggy, Sherri and Wayne upon purchasing our vehicle yesterday. We felt welcomed, listened to and understood. They create a pressure-free environment and were open to all of the questions we had. Kudos to the Chevrolet of Naperville team!

Paratrooper

Feb 18, 2016

My experience at the dealership and especially with Jim McElligott was amazing. He worked with me and was passionate with me as we searched for mid-life crisis car and he found the 1999 Camaro. That is dedication.My thanks to Bryan for making all the numbers work.I would recommend the dealership, the staff and especially Jim to anyone looking for a car

Smith1287

Feb 17, 2016

It was great experience im a first time new car buyer. The help was rated in a professionla level. Discription of numbers were explained well

Smiles27

Feb 15, 2016

My experience with Chevy of Naperville was the best of any dealership I have ever experieced. They were courteous, new what I wanted, worked hard to get me the car I wanted and did not take a long time to complete the process. Eduardo was the person who worked with us. He was great!

TomB

Feb 14, 2016

I am totally satasfied to date with the professionalism shown by this dealership. I was impressed the first time and decided to return again. I would recommend them to any one seiously considering buying a car. The sales staff is honest and courteous, unlike others that I visited.The service department is also professional, I visited them a few times and never let down. Oh, I was there for routine maintenance, not car issues.I used Jim McElligott before but was informed by Jim that he was helping another customer and would be with me as soon as he could. Bob watched me pace and stepped in. Jim stopped by to make sure I was being taken care of. When all was said and I purchased my car, both saleman congratulated me.Now thats team work. It was a pleasure doing business with the whole team

DEEFIR

Feb 12, 2016

Despite being a car guy, i hate buying cars. I had been looking online for months and decided to look at CPO 2015 Buick Regal they had. Prior, i also had gone online with Chase to see what loan rate I could get directly. I made an appointment, drove it, got the dealer to use Chase (lower APR than GMAC), and picked it up the following weekend.

Kntwin1

Feb 5, 2016

Great dealership easy buying experience and the test track was awesome quick process and the price was right for the vehicle I wanted and was looking for

ptf161

Jan 31, 2016

David Zayed, from day one, understood our objective and helped us in our search for a new car. when we were ready to buy David and the sales manager located the car we wanted, and personally drove down to bring the car back to the dealer so we could finish the deal and give our daughter her new car. the process was stream lined and quick. I would defiantly go back and highly recommend this dealership and David.

Dave and Colette

Jan 31, 2016

This was the 2nd truck I've bought here. I actually started down the street. It Took us 20 minutes to head back here. These guys are FAIR and get it done. I didn't have to fight for a good offer on my trade. I completed this deal an hour after closing on a Friday night. Every employee I spoke with has been with this company for years and had raving reviews of the ownership. Well done! I'm in the process of working another trade with Will, just 3 days after closing my 2nd purchase here. Go elsewhere, but it will cost you more and you'll be putting up with typical car sales antics. Thanks for setting the bar for other dealers!!!!This is how car buying should be.

gconradt1

Jan 27, 2016

I recently purchased a used Chevy Tahoe and dealt with Eddie Dones (Sales consultant) and Bryan Lieser (Used Car Director). I found this car on-line and knew that the only way it would work for me is if they were fare with my trade in and could get me a good finance rate. I've purchased Audi's a BMW and Lexus's. This was my first non luxury brand purchase in 20 years. These guys where great. The main reason is that they made it easy. No chessy back and forth crap that you are used to. They where normal guys trying to make it work. Which they did. The negotiation part was easy (less than 30 minutes). They explained where they were on the price and ended up giving me a fare price on my trade in. All in all this was maybe my best car buying experience ever! I'm 49 so I have bought a few cars, dealing with normal is not normal these days. Kuddos to these guys for representing the dealership so well. Also, the finance manager (Premo) was also very good. Found me a great rate that enabled me to get an extended warranty that kept my car payment where I wanted it.

sop

Jan 18, 2016

Everyone was friendly & professional, including Emily Smith, Deb King & Omar. I felt quite comfortable w/ Emily, who sold us a new Chevy Traverse. She treated us like a family member.

Happy Customer

Jan 12, 2016

Sean McDermott did a great job. I purchased a new 2016 Chevy Malibu LT he had a vast knowledge of the vehicle and provided me with detailed information. Patient and focused on the customers needs. I highly recommend him and this dealership.

jefftopo

Jan 12, 2016

I recently purchased a pre owned vehicle for Chevrolet of Naperville. The staff at this dealership is very easy to work with. James Mc Elligott was our sales representative he was very knowledgable and friendly. If your considering a car purchase , I would stop by this dealership you will be impressed.

Dreaves19

Jan 12, 2016

I just want to say this dealership as a whole definitely makes me feel like they are taking care of family no matter what I am in for and that is why I will always be back !I was only in for service on my existing car that I purchased elsewhere,which I regretted but they help me turn the negative into a positive . Emily was my sales person and she is wonderful I feel she is being honest with me no matter what and I appreciate her so much for that! I definitely want to say Omar is a very passionate and a stand up kind of guy as well, I was so excited with my experience I had my daughter come in to purchase a car the same night! I Highly recommend to anyone looking for a vehicle !

D. Reaves

Jan 12, 2016

I just want to say this dealership as a whole definitely makes me feel like they are taking care of family no matter what I am in for and that is why I will always be back !I was only in for service on my existing car that I purchased elsewhere,which I regretted but they help me turn the negative into a positive . Emily was my sales person and she is wonderful I feel she is being honest bwith me no matter what and I appreciate her so much for that! I definitely want to say Omar is a very passionate and a stand up kind of guy as well, I was so excited with my experience I had my daughter come in to purchase a car the same night! I Highly recommend to anyone looking for a vehicle !

benita7

Jan 11, 2016

I purchased a New/Used SUV from Chevrolet of Naperville very recently. I had done my homework over the last 3 months, and had dealt with several Sales people at various dealerships (not all chevy) and at the last search I came upon Chevrolet of Naperville. They had the EXACT vehicle I was looking for with all the options I wanted. I had an difficult situation, but after dealing with Rob Lee (used car sales manager), Eddie Dones (salesman) and Omar Ramos (Business Manager) I must say they treated me with respect, understanding of my situation and got me the best deal. They were extremely professional with great customer service. I'm big on Customer Service and by RETURNING my phone calls, keeping in touch every step of the way made all the difference. I would send anyone I know to them because of the service we received from them. Thank you so much for doing such a great job! I'm enjoying my new 2015 Trax. I look forward to doing business with you again in the future.Benita & Mark

BOBK

Jan 11, 2016

Isaac Flores was very professional and knowledgable. He helped me pick out the right model Colorado for me, and worked very hard to locate the exact vehicle I was looking for in a timely manner. His follow-up was very good, always got back to me in timely manner, and was never too pushy.

marcheschi

Jan 9, 2016

when I walked into the doors of the dealership i was greeted by Emily Smith. She treated me like a family member instead of a customer. She spent her time making sure I was leaving with the best vehicle and deal. I drove three different cars and she was patient with me. This was my first new car and she walked me through financing options. I would definitely recommend chevy of naperville and especially Emily Smith.

LHEIJT99

Jan 9, 2016

Great experience all the way around! I purchased a Used Car from Jim McElligott last year and was very happy with the vehicle and the after sale follow-up. I also purchased an extended warranty with the vehicle as well and it proved to be a great value. I recently had problems with the transmission and I was very satisfied with the entire process. From Jim's follow-up calls to working with Pete in the Service Department the whole service experience was seamless, pleasant and really a great experience. Great job JIm and Pete! I Highly recommend for Sales and Service.

LHEIJT99

Jan 9, 2016

Great experience all the way around! I purchased a Used Car from Jim McElligott last year and was very happy with the vehicle and the after sale follow-up. I also purchased an extended warranty with the vehicle as well and it proved to be a great value. I recently had problems with the transmission and I was very satisfied with the entire process. From Jim's follow-up calls to working with Pete in the Service Department the whole service experience was seamless, pleasant and really a great experience. Great job JIm and Pete! I Highly recommend for Sales and Service.

Darian0615

Jan 7, 2016

I really enjoyed my experience with Chevrolet in Naperville. Emily really made sure that I was getting what I wanted and I couldn't be happier! She is the best sales person to work with because they put your needs first! So if your in need of a car ask for Emily!

big Worm

Jan 5, 2016

Had a great experience purchasing my 2011 Tahoe. The service was outstanding! And they are willing to work with you. They had an exceptional vehicle offered at an outstanding price! I am very happy with my new to me vehicle.

Darian0615

Jan 5, 2016

I really enjoyed my experience with Chevrolet in Naperville. Emily really made sure that I was getting what I wanted and I couldn't be happier! She is the best sales person to work with because they put your needs first! So if your in need of a car ask for Emily!

Brits

Jan 4, 2016

Great experience working with Steve Deason, good friendly sales person. The whole car buying experience was fantastic and everyone who works there are friendly. We were replacing an older chevy and decided on a Cruze. Why not!! We have been driving a Chevrolet for the past 22 years.

VAQUERO_TEJANO

Jan 4, 2016

The great experience from purchasing a vehicle from Chevrolet of Naperville 5 years ago, plus my experiences with their service department when my vehicle needed scheduled maintenance, I knew I would return to this dealership for my next vehicle purchase. The decision to return to Chevrolet of Naperville was written in stone years ago. The teamwork of Emily Smith(sales) and Premo Matejczuk(finance) were friendly, courteous and helpful in answering all my questions, plus both made it possible for me in driving away with the vehicle I wanted :).

jn2016cruze

Jan 3, 2016

We had such a great experience working with Emily and the rest of the staff. This is the second care we have leased with Chevrolet of Naperville, and couldn't be happier.

leekray

Jan 2, 2016

I wanted to give an excellent rating on my experience shopping for my new car with Chevrolet of Naperville. Emily greeted me with a smile and offered assistance. I had a car in mind and she helped me find the very one I now call my own. She knew I was nervous about such a big purchase and put me at ease. she walked me through each step of the way. I am thrilled with her professionalism and great personality. I really liked the closed off road test road that they have to test ride the car. I am going to recommend her to my family and friends.

Jim

Jan 2, 2016

Sherri showed me a model on the showroom floor and I was impressed with her thorough knowledge of the vehicles. She made me feel comfortable with my decision on the model and helped me figure out which features I wanted and which ones I could live without. I couldn't be happier with the one I picked out.Kevin was the salesman I worked with for pricing. I was very familiar with the dealer cost vs sticker price and the GM incentives going on, so I knew exactly what I wanted to pay for the vehicle. We came to a quick agreement on the price and the trade-in value of my old vehicle. I bought the vehicle the next day and Kevin had found another GM incentive which was not even advertised and saved me another $2,000. He was very easy to work with.This was the 3rd vehicle I bought at Chevrolet of Naperville and I have been pleased with each of the deals. Wayne Michor, the general manager, runs a great shop and is always available to work with you if you have any issues.

Jim

Jan 2, 2016

Sherri showed me a model on the showroom floor and I was impressed with her thorough knowledge of the vehicles. She made me feel comfortable with my decision on the model and helped me figure out which features I wanted and which ones I could live without. I couldn't be happier with the one I picked out. Kevin was the salesman I worked with for pricing. I was very familiar with the dealer cost vs sticker price and the GM incentives going on, so I knew exactly what I wanted to pay for the vehicle. We came to a quick agreement on the price and the trade-in value of my old vehicle. I bought the vehicle the next day and Kevin had found another GM incentive which was not even advertised and saved me another $2,000. He was very easy to work with. This was the 3rd vehicle I bought at Chevrolet of Naperville and I have been pleased with each of the deals. Wayne Michor, the general manager, runs a great shop and is always available to work with you if you have any issues.

EQLTguy

Jan 1, 2016

My family has purchased several vehicles from Dan Wolf Chevrolet ov er the last 10 yrsand each time has been a pleasant experience. Iggy and Dan did an excellent job. I might also add that their Service Dept does an excellent job to.

Dutchman

Dec 31, 2015

I shop everything usually to death. I have learned the best price is rarely the best deal in fact most likely to be the worst deal. I know how wonderful a Dan Wolf dealership is though from reputation and having a fantastic experience with their Toyota dealership. Well I think I got the best of both worlds in the best price for my new truck and FANTASTIC purchasing process. They did not make me do the hated 3 hour "sales" process. They simply helped me pick out exactly what truck I wanted with every perfect feature and since I was in a hurry to buy by the end of the year found it being made, acquired it, made a small change or two for the features I wanted and gave me the best price. They updated me on the status of the truck from build to shipping to transfer to the dealership and making the changes I requested. Everything got done on or ahead of schedule. I never was a truck guy before but WOW do I love this truck. Looked at other brands that also look nice but the closer I looked the more I liked the Chevy. I have buyers delight (opposite of remorse), I like it more than I thought I would. I never thought buying a new vehicle would be this easy but it sure was. I even got through the dreaded finance guy without any pressure. This IS the dealership to buy from!

hippie dave

Dec 30, 2015

jim was able to answer all my questions about any car or truck I had. the experience was relaxed &easy . that's why I bought the tahoe

barb579

Dec 30, 2015

My experience at the dealership was the best I have had. Everyone there was friendly and very pleasant to work with. Emily did awesome. I will go back to this team next time I need a vehicle.

Barb

Dec 30, 2015

EmilyMy experience at the dealership was the best I have had. Everyone there was friendly and very pleasant to work with. Emily did awesome. I will go back to this team next time I need a vehicle.

Tina McHale

Dec 29, 2015

I decided to surprise my husband with a new car for Christmas, since we were planning to get a new one in the Spring anyway. Sean McDermott helped me through the process without being pushy or overbearing. He was pleasant to talk to and seemed genuinely interested in my wants and needs. Buying a car takes many hours. During this time Sean did not look at his phone once and he seemed very at ease just talking about everyday experiences. I appreciated this. It was refreshing to deal with a young adult who's social skills were not fake or forced. I would recommend Sean for anyone who is looking to purchase a new car.

rbenditz

Dec 27, 2015

We brought our traverse in for service and while waiting Iggy Tusa offered to look into upgrading our car. Not in a hurry we let him put some .numbers together. Needless to say we were not planning on trading our car but we did. He was very good a getting us a great deal. Thank you

Falk1980

Dec 27, 2015

Brought truck in for service, browsed the new Tahoes while I waited. Emily Smith greeted me on the lot, we discussed what I might be interested in and what it would take financially to make it work. From the get go, Emily worked hard to meet my needs and did so in an expedited manner. Even offered to come to my house for my wife to sign papers so my wife wouldn't have to leave the house with my young kids. Didn't take her up on it but nice gesture. Spent considerable time explaining to us the workings and gadgets within the new Tahoe, great experience from beginning to end!

Kgoods

Dec 24, 2015

Awesome service. From the first call in until when we drove off. Will Perez was great to work with. Knows the brand through and through. Bryan and Jessica were also fantastic. Thanks Again and we will be back.

SunShyn76

Dec 23, 2015

This team worked with me to ensure I received the best deal, interest rate and buyout price possible. Their customer service exceeds excellent, I felt like I was working with family and they were taking care of my needs. Thank you! David Zayed, Ulisis Garcia, Sammy Saad, Sherri A. Pacchiano and Elizabeth Hernandez.Thank you for all of your efforts, great work and customer satisfaction. ~ DeAnna Bolton

Happy Customer

Dec 22, 2015

Purchasing a new car can be both exciting and excruciating. Thanks to the world class customer service provided by Wayne, Iggy & Sherri that experience was exciting. They all took the time to ensure that my needs and concerns were addressed. I'll be going back to them the next time I'm in need of a new car.

Thomas9814

Dec 20, 2015

I went in for a service job and walked out with a new vehicle. Bob and Bryan made the decision very hard to pass up, so I didn't. Sammy in Fiance did an amazing job getting me the best rate possible and was fast and efficient while doing it. He made sure I understood everything as he explained everything to me. This is my 4 vehicle I have bought from Naperville Chevy.

Briannasspark3

Dec 16, 2015

The clerks at this location were very helpful, and was very pleased with my car purchase! I would definitely like to thank Emily Smith who helped me and my dad find a car at a reasonable price, and gave us the most amazing sales experience ever at a dealership, especially when it was my first car, and my first time buying a car in the dealership.

cargirljanet123

Dec 14, 2015

You are always our 1st stop. Service dept great also. This is our 2nd car bought here. Ourdaughter bought here too. We recommend this dealership because of the good deals andno pressure salesmen. Women are treated like they have a brain!

Silverado

Dec 12, 2015

2nd new silverado in less than 3 months 1 for my father and no finally a new z71 for me, and the experience just keeps getting better.Thanks to Dan Gulley , David Zayed and Iggy TusaWhat a great team

John, IL

Dec 7, 2015

I came to Chevrolet of Naperville to look at a vehicle I had seen online. From the start it was a good shopping experience. At no time did I feel pressured or uncomfortable. Bill Lutz was up front and honest from the beginning. I was happy with the way I was treated and the overall experience.

lmdud

Dec 6, 2015

We were able to tell Ian Lachman what we were looking for ahead of time so that when we got there he was ready to show us exactly what we wanted. Premo was then able to follow through and get the financing we needed. No wasted time.

LisleBuyer

Dec 3, 2015

Visited the dealership with a good idea of what I wanted there and what I was considering elsewhere. Worked with Emily Smith who was immensely helpful. We discussed my options and what we could do for the price under consideration. Even offered to take me to a competitor's lot to compare the vehicles side-by-side. Having had an extensive test drive via a rental of the same model vehicle and with Emily's assistance I made the decision to buy right there. They even went so far as to follow me home after getting everything settled (since I still had the rental vehicle) so they could switch plates off the van we turned over and put them on my new vehicle and saving me from an extra trip back and forth from their dealership. Everyone else I worked with or met were very friendly. Highly recommended!

LisleBuyer

Dec 3, 2015

Visited the dealership with a good idea of what I wanted there and what I was considering elsewhere. Worked with Emily Smith who was immensely helpful. We discussed my options and what we could do for the price under consideration. Even offered to take me to a competitor's lot to compare the vehicles side-by-side. Having had an extensive test drive via a rental of the same model vehicle and with Emily's assistance I made the decision to buy right there. They even went so far as to follow me home after getting everything settled (since I still had the rental vehicle) so they could switch plates off the van we turned over and put them on my new vehicle and saving me from an extra trip back and forth from their dealership. Everyone else I worked with or met were very friendly. Highly recommended!

chicago1

Dec 2, 2015

Dealership delivered. After visiting other dealerships, the people I dealt with at Chevrolet of Naperville demonstrated Integrity, No pressure to buy. A great experience. Thanks!

Bellagirl2819

Dec 2, 2015

I really enjoy this dealership! From the first vehicle I purchased from Emily Smith to the service department to their management and finance team- Excellent customer service. No pressure to buy; Emily is highly knowledgeable, diligent, excellent customer service and work to find the right vehicle for the customer. This is the 2nd vehicle I bought from her. The service department (Pete, Sean, Angus) are great and wonderful about following up throughout the day. Even enjoyed working with Ulises to find the best deal and Primo in financing. Sherri was great too and very customer focused.

Poncho

Dec 2, 2015

My salesman Will Perez, was very laid back and was a pleasure to deal with. However, always do your homework when it comes to the fair trade in values on both vehicles, the one your buying and the one you're trading so you know whether or not you can live with the deal with no buyers remorse. This dealership is no different on that than any other. I do believe their service department is very attentive to your needs and have always had a good experience with them. Sean Drane has always been a pleasure to deal with. If I'm looking for a Chevrolet in the future I'll look here first. I might add that my sales person was very helpful even after the purchase as well as the finance guy, Sammy.

1111111111

Dec 2, 2015

The test track was an interesting experience. Having a large gravel hill to test TC and ABS as well as routes to test handling is highly recommended.

Freddie Q

Nov 30, 2015

Kevin Fortman was the best. He gave me the deal of my life. Everyone at Naperville Chevy are great from sales to parts to service to management.Special thanks goes out to Wayne Michor store manager and KevinFortman salesman thank you both for all you did for me. PS for parts see Marc Smith alias SMITTY just tell him Bob sent you to over

momellios

Nov 30, 2015

After having my Chevy Traverse serviced at Chevrolet of Naperville, I knew there would be no other store that I would want to purchase my next Chevy from. The excellent service I received in the service lane carried over into the sales department. When I arrived, the sales team had several options for me to review and the models I was considering were ready for me to drive - they were well prepared and respected my time. My purchase was enjoyable, informative and I would recommend Chevrolet of Naperville to my family and friends. Thank you.

Ed S

Nov 29, 2015

Thank you Will Perez for all your help on time on Saturday. I would recommend your knowledge and service to all my friends and family.

Eric Schwab

Nov 25, 2015

I came in to buy a vehicle that was advertised on Chevy's website. They had added aftermarket options that were not included in the chevy website that were going to be $3,000 more than I was lead to believe. I was immediately annoyed and ready to walk out. To my surprise they honored the online price at their expense.

Eric

Nov 25, 2015

I came in to buy a vehicle that was advertised on Chevy's website. They had added aftermarket options that were not included in the chevy website that were going to be $3,000 more than I was lead to believe. I was immediately annoyed and ready to walk out. To my surprise they honored the online price at their expense.

Susie

Nov 24, 2015

A big thank you to Iggy Tusa for an outstanding experience I had purchasing a 2016 Chevy Trax at Chevrolet of Naperville. Throughout the entire pressure-free process, I enjoyed a courteous, professional, and welcoming time. Iggy Tusa is the best!! He respected my input, concerns, and questions. His time and patience were invaluable. His top priority was always to make sure that I was comfortable with my final decision. What an asset he is to the success of your dealership! Thank you, too, to Sammy Saad in Finance and Debbie King in Upgrade Dept.. It was a pleasure to work with both of you. I look forward to future visits to the dealership service department. Again, great job Iggy!!

GLove

Nov 23, 2015

I walked in with a car lease that I thought I would be able to get out of and walked out with a brand new fully loaded purchased vehicle for a great price. Every one on the team was nice and really explained the entire process to me. I have nothing against leasing, just wasn't conducive for my life at the moment.

Sweet ride!

Nov 22, 2015

Eddie Dones was our sales expert at Naperville Chevy. Eddie was great and guided us through the whole process. He had a no-pressure type of attitude and we were grateful to have him as our salesman. We are return customers and we will be returning the next time we need another vehicle.

jagwolf

Nov 22, 2015

Eddie and Premo are the best. Eddie made buying my new car a pleasure and Premo made the finance go smoothly. I would recommend Chevrolet of Naperville to anyone.

DJ and Vanessa

Nov 20, 2015

David did a great job, Thank you David!!!! We are repeat customers of his! We will enjoy our new 2016 Chevy Cruz as a second car!!!

vinny_donofrio25

Nov 18, 2015

Went in looking for a new truck, I saw one on the website so went to look at it and although they did not have it anymore they were more than cooperative to help me find a different one. Everyone there was very friendly and very down to earth, along with being very understanding. I think this is a wonderful dealership to buy a car from, from the time I walked in to when I left I was more than pleased with everything. Awesome job!

wjmchevy

Nov 18, 2015

Iggy was great. Very attentive. Dan got us to an acceptable number. Sherry was informative and tried respectfully to sell additional services. Sammy was efficient as well. Thanks for all your time and attention.

bmaxwel2

Nov 16, 2015

I have bought many cars in the past from dealerships. I got a call from Jessica to come in to this dealer after a website inquiry. Coming into the Naperville Chevy dealer was great from the start. Everyone was friendly. I knew what type of car I wanted and I got help from Sean Mcdermott. Sean was a great guy and was very genuine. I have never had a car buying experience that has been so smooth. He knew what he was talking about and put me at ease and never made me feel like I was in a sales environment. He knows exactly what he is doing in there. Excellent associate. He also gives great advice when it comes to prices, extras and financing options. Even after I signed the dotted line on my NEW Camaro, he continued to offer advice and show that it just wasnt a sale for him. I recommend this dealership to anyone who wants a car, new/used. I recommend Sean to anyone who wants to be at ease at a dealership. I will definitely be buying more cars from them in the future. Everyone came over to greet me and congratulate me when I made the deal. Ulises was great as well. he made sure I had the deal in place and there were no hiccups. I even got a little gift before walking out. Even the finance portion was a breeze. Sammy Saad is amazing to work with and helped me add some extras that would keep my investment safe! Sherri Also helped me and was very pleasant. Go buy a Car from them TODAY!

bmaxwel2

Nov 16, 2015

I have bought many cars in the past from dealerships. I got a call from Jessica to come in to this dealer after a website inquiry. Coming into the Naperville Chevy dealer was great from the start. Everyone was friendly. I knew what type of car I wanted and I got help from Sean Mcdermott. Sean was a great guy and was very genuine. I have never had a car buying experience that has been so smooth. He knew what he was talking about and put me at ease and never made me feel like I was in a sales environment. He knows exactly what he is doing in there. Excellent associate. He also gives great advice when it comes to prices, extras and financing options. Even after I signed the dotted line on my NEW Camaro, he continued to offer advice and show that it just wasnt a sale for him. I recommend this dealership to anyone who wants a car, new/used. I recommend Sean to anyone who wants to be at ease at a dealership. I will definitely be buying more cars from them in the future. Everyone came over to greet me and congratulate me when I made the deal. Ulises was great as well. he made sure I had the deal in place and there were no hiccups. I even got a little gift before walking out. Even the finance portion was a breeze. Sammy Saad is amazing to work with and helped me add some extras that would keep my investment safe! Sherri Also helped me and was very pleasant. Go buy a Car from them TODAY!

2CARBOB

Nov 13, 2015

Bought a 2015 Malibu with a trade-in. Emily Smith was the person I dealt with. We walked the lot on the morning there were 40 mph winds blowing and freezing, but we did it and picked a color I liked. Processed the paperwork, worked with Dan Gulley on crunching the price to get the best deal possible, and got a great out the door price. Then leased n Equinox with Emily's and Dan's assistance and got good price for the lease. Premo was the final guy to process the paperwork. Plates were applied to the vehicles, and we were off. Even got a free lunch in the deal, while buying the cars.

Lopez0708

Nov 13, 2015

We were helped by Hermilo and he really worked hard to be able to get us in a safe car for my kids and helped us stay within our budget. Great costumer service. Would definitely recommend. Our fiance personnel was very quick helpful and really explained our contract to us. Looking out for our best interest. Thank you all for all your help

bbaker628

Nov 12, 2015

Everyone was very friendly. Great Customer service, Bob was very motivated to help me find the car I would like. I would definitely refer others to Bob and return myself one day if I am in need of a new car

Monica

Nov 12, 2015

We came to Chevrolet of Naperville because of their already 5 star reviews, and because they had the car in stock we previously researched online ;)David Zayed was our salesperson and from start to finish he made our buying experience a very easy and enjoyable one! We will definitely do business again and I will refer David to whomever I know! And kudos to the rest of the staff as well for being super friendly and knowledgeable! Thanks again, it was a pleasure dealing with you all!

Catman

Nov 11, 2015

We are not very fond of the whole car buying scenario, but your employee, Emily Smith sure changed our minds! She went above and behind to make our car buying experience comfortable and fun!Even though the process was long, Emily with her experience and great sense of humor made it go by smoothly! We had another appointment that afternoon, but Emily's knowledge and her personality easily made up our minds that we were going to buy a Chevy that day! We cancelled our appointment with Mercedes and proceeded to lease our Chevy with Emily!We have recommended Emily and your dealership to other friends and we hope to continue our relationship beyond this experience!.Thank you for making the car buying experience a most memorable one Emily!!Chris & Terry Kranz

Wealthy1

Nov 5, 2015

Our Sales Lady did above and beyond to make sure that we were happy with our Deal. Even after that she still made sure that we were throughly knowledge about our vehicle. We love her and highly recommend her.

Debby

Nov 3, 2015

We came to Chevvy Naperville to find out more information about leasing a car. This was our first time to lease a car, and also the first time getting a car from Chevrolet.Emily Smith made our experience an absolute pleasure, and was able to give us the right advise, which made our decision very easy. We decided to lease the Chevvy Trax on the same day, and everybody at the Dealership made the process for us very easy.This was the best experience we ever had at any car dealer. We are now thinking about to get our next second car from there as well.We would love to work with Emily again, who was extremely professional and friendly.

Foxirae

Nov 1, 2015

Worked with Bill Cranley in getting my new Equinox. Made it painless and stress free. He was also kind to my 4 year old who accompanied me and that to me is important.

PMueller

Nov 1, 2015

My wife and I worked with Bob Kozar and had a great experience with buying a car. Very honest and not pushy. I would definitely recommend Bob and Chevrolet of Naperville.

TraxDriver

Oct 28, 2015

i have gotten 2 cars from this delarship. so far.. i enjoyed them both. i was in and out of there quick and was on my way with my 2015 trax.

blue42

Oct 27, 2015

First off I don't have any affiliation with Bob or the organization. I don't particularly care for stepping onto car lots for obvious reasons, unfortunately I was just in a car accident in which my vehicle was totalled. Bob (sales) and Premo (financing) made this experience easy and straightforward. I have No credit and with No Bull they got me in and out with no fuss. I am in sales (no one knew this until the end) and have a very good B.S. meter which never went off. Thanks for a great experience!!!

WVRM11

Oct 26, 2015

I had a great experience at this dealership. They were very professional, tentative, and great customer service overall. They do not mess around at this dealership, they help you get what you want and need at the best possible deal hands down. Omar and Issac helped me and I'm very glad they did. Could not ask for any better service.

Great

Oct 23, 2015

This is the second time I got a car from this dealership and both times was a pleasant experience. However, this time is was an even better experience. My sales man was Amazing! Iggy Tusa went over and above to make our car buy experience great! He made us feel welcomed and very special in fact I feel that he is one of the best sales person I have ever encountered! Thank you Iggy for all you did for myself and my husband you are truly an asset to your this dealership!

SilveradoMan

Oct 22, 2015

5 STAR DEALERSHIP !!!My sales professional ( Emily Smith) was extremely help full with detailed explainations for the Silverado truck I was looking for. When I returned to the dealership on Tuesday afternoon she gave me tour of the dealership and I could see why Chevrolet of Naperville is NUMBER ONE IN CUSTOMER SERVICE and SATISFACTION. I will highly recommend this dealership to family and friends.

jwilson

Oct 20, 2015

My wife & I were very impressed. We were not pressured , but just treated nicely by Jim McElligott.Jim's the best! Buying a car is stressful; Jim made it much less so.I've had my Trailblazer serviced by Dan Wolf for awhile, so coming here was natural. Wolf just sold too many cars on this night, but it was all good. I had some internet contact w/ Jessica, she's great.AND, Debbie King, she's awesome. Premo, very nice and easy. Thank you all for a great experience.

cruzewithme

Oct 15, 2015

My Sales Person (David Zayed) Was Very Helpful He Went Out Of His Way To Get The Car That I Wanted. If You Plan On Purchasing A Car At Chevrolet Of Naperville I Personally Recommend David Zayed.

AnaElia80

Oct 15, 2015

We actually came to the dealership by mistake, but Frank Delegge was so friendly and hospitable that we stayed and wound up buying a great vehicle.

Rmarie

Oct 11, 2015

Everyone was so friendly and helpful! Bob, especially, made the whole experience easy and painless. He didnt push anything and he let me take my time. I am so pleased with my car and will certainly return to this dealership for future purchases!

Ellen123

Oct 7, 2015

We stopped in to Chevy of Naperville and Emily was great! She was very helpful and actually made the experience a lot of fun! Then when we finally made our decision and were ready to purchase, my husband and I were in a hurry. Iggy and Premo were awesome! They literally ran from office to office to make sure the purchase process was done quickly. Overall this was a great experience!

Tri_dad

Oct 7, 2015

Had a great experience at Chevy of Naperville! Our van died on us during our kids Homecoming night. This required us to take our kids to the dance in an Uber vehicle. The Uber happened to be a brand new Chevy Suburban, which my wife and I found to be a beautiful car. We were at Chevy of Naperville the next week looking at Suburbans! Everyone we worked with was kind and informative. The buying process was very easy. Were very happy with our new Suburban and looking forward to some road trips!

Car Buyer

Oct 7, 2015

We stopped in to Chevy of Naperville and Emily was great! She was very helpful and actually made the experience a lot of fun! Then when we finally made our decision and were ready to purchase, my husband and I were in a hurry. Iggy and Premo were awesome! They literally ran from office to office to make sure the purchase process was done quickly. Overall this was a great experience!

rich5297

Oct 5, 2015

The majority of dealerships will push you towards something they have in inventory. My salesman Bill Cranley was the complete opposite. He was more concerned with finding me the right vehicle and went out of his way to make sure I was getting exactly what I wanted with the Tahoe LTZ I ordered.

Nana

Oct 3, 2015

I was very comfortable in my 2004 Malibu. My children felt I needed a newer vehicle to be able to get in and out of more easily. My son and I arrived at Chevrolet of Naperville and were greeted by Ian Lachman. He IMMEDIATELY made me feel comfortable. I test drove an Equinox and took it overnight. When I returned the vehicle that following day I told Ian I needed to wait before making a decision. He and Sales manager Dan Gulley worked with me and made me an offer which I could work with. I also opted for the undercoating package. I dealt with Lori DeVega who was very efficient and had excellent customer service. Sammy Saad was very efficient in processing my paperwork. All of this happened because Ian made me feel comfortable from the moment I walked into the dealership.

Dorado

Sep 28, 2015

As soon we walked in Emily Smith showed us fantastic service. Emily listened to our preferences and then showed us a few options to choose from. The best part was the test drive. It provides a true feel of how the truck would perform in different types of terrains. When it was time to make our choice she did not pressure us and allowed us to take our time. Emily said she would work with us to ensure we left with what we wanted. She came through for us. We drove home in our brand new 2015 Chevy Silverado LTZ. Thanks Emily!!

Charlie

Sep 28, 2015

All involved were good listeners and really tried to get us what we wanted.Emily was knowledgeable about the function of the car. Ulises put the figures together. So we can get a car that we are proud of.Sheeri made sure we received all the extras we wanted.Premo was clear on the final information.I was impressed how all of them worked as team.We were impressed with whole set up. Pit-stop, how the service manager talk to us personally.I hope the "team" approach continues through our 3 year lease.

S. Udoni

Sep 28, 2015

This is the 3rd vehicle that my family has purchased from Chevy Naperville, and it has always been a great experience! Kevin F. helped us with our most recent purchase, and he is great to work with! Listens to what you want, and does his best to make sure the customer is happy and getting what they want! Not pushy at all, which is a nice change from most dealerships. Everything was a smooth process, from getting my old car appraised, to looking at cars in our budget, finance, paperwork, etc. We will definitely be buying more cars from Chevy Naperville in the future!!

sweetrose12

Sep 28, 2015

I came in looking to test drive a few things and ended up leaving with a car I love. Everyone was very polite and helpful.

mfumo

Sep 25, 2015

I came in looking to trade in a Tundra for a new Silverado. I was greeted by Iggy Tusa, a very professional looking salesperson. Iggy was very attentive to my needs of what I was looking for and what I needed to get for my trade-in in order to complete a deal. Iggy went the extra mile to complete the deal and to make sure I completely satisfied with my purchase. I must say it has been the best car purchasing experience of my lifetime. I would whole heartedly recommend Iggy Tusa to any prospective car purchaser. M Fumo

jbe3rd

Sep 25, 2015

This was simply the best experience I've had purchasing a car. Ulises and Bill were great to deal with.. very friendly & really did a great job for me for what I felt was a great deal on a new Equinox. The dealership itself was a little further for me compared with other Chevy shops, but on a recommendation I decided to go to Naperville, and I'm very glad I did. My questions before and after the test drive were all answered, along with detailed explanations of the process, and service. They also have a great driving test track I haven't seen anything like before. I didn't feel pressured to purchase, and when I wanted to take the night to consider it I was offered to take the car home for the night. The following day I bombarded Ulises with questions, but he answered them all promptly and thoroughly. When I decided on the purchase, the financing and purchase process with Premo was the fastest I've had to deal with yet. Waiting room had starbucks, water bottles, play room for kids.. just a very nice package overall. I will definitely buy from them again.

Peggy Kolbas

Sep 23, 2015

The kind people of Naperville Chevrolet made the process of choosing and purchasing my new Equinox a real pleasure. My sales associate, Bill, could not have been friendlier or more knowledgeable about their inventory. Bill even let me drive the car for an entire afternoon to see you in worked for my everyday routine- much better than the standard 5 minute test drive! There was plenty of instruction on how to use all the new features on this vehicle, which I very much appreciated. I would highly recommend this dealership

Bob Stone

Sep 22, 2015

Purchased a 2013 Silverado from them. Everyone at the dealership was friendly and very helpful.

mike52777

Sep 20, 2015

Was looking for a car for my daughter Bob Kozar was a lot of help.He did above and beyond to get the deal done thank you.

Picard11

Sep 20, 2015

Pressure less car purchase. Thank you Bob! Bob listened very closely to my wants and needs, then worked with the used car staff at Naperville Chevrolet to make it happen! To close out my expirierence, Premo the finance man was extremely fast, efficient and professional. I would recommend Bob Kozar and the Naperville Chevrolet team anytime!

illbeback

Sep 19, 2015

I was looking for a good deal on a 2015 Malibu, found the car I liked online and setup an appointment to test drive. I was met at the door by Iggy Tusa who introduced me to his managers then pulled the car I picked around for my test drive. We talked a bit about my needs he had my trade-in appraised and I was looking at his offer all within 40 minutes of walking in the door. The great work continued from there, I was driving my new car home a little more than an hour later. I have purchased many cars over the years an generally dread the experience but this time was different, I am very pleased.

Leitel and Assocaites

Sep 15, 2015

Bob was very professional and a great help in the process. Would highly recommend him to any friends and family members who may be looking for a car.

Darthappy523

Sep 14, 2015

We have been to several car dealers and have felt very uncomfortable and stressed with the whole experience. However Chevrolet of Naperville made the whole car buying experience easy and fun. Our salesman Eddie was helpful in finding us a car that worked for our budget and help fit my husband;s long legs. The people we worked with had great, likable personalities and helped us feel at ease and comfortable with our decision. Buying a new car is supposed to be fun and exciting and stress free- Chevrolet of Naperville made us feel all of this. We are so happy we went to Chevrolet of Naperville to find our car and will be coming back again.

gsoto

Sep 11, 2015

We bought a car over the weekend of 8/29/15. This is the fifth car we have purchased from Dan Wolf Automotive Group. My experiences at your dealerships have always been GREAT. That is why we continue to buy from you!For this recent purchase we dealt with salesman Steve Deason, new car manager Dan Gulley, finance manager Sam Saad and aftermarket sales Sherri Pacchiano.We appreciate the personal attention Steve Deason gave us every step of the way and were very impressed with his professional and courteous demeanor. We mentioned to Steve that we were also considering a Dodge Challenger from another dealer and he didnt downgrade the competition. By showing respect for the competition, he demonstrated confidence in his own product. He also gave us space to consider the purchase, he stayed accessible, but dont smother us. Steve took his time to explain the features of the car as well as going over all tech stuff in the vehicle. It was good to be informed of the next step in the process and we liked being accompanied by our salesman all the way to the end, even until we drove off the lot. Thanks Steve we appreciate your exceptional customer service.Dan Gulley and Sam Sadd were both nice and a pleasure to deal with as well. Dan did make counter offers, but that is expected in a negotiation. I just wish he would have been a little clearer on the rebates and 0% financing incentives. There was a bit of a misunderstanding on the sale price of the car, but everything got handled after all. Sherri Pacchiano has a comprehensive understanding of the automotive aftermarket. She has excellent verbal communication skills and a strong passion for taking care of customers.Everyone did an exceptional job, and I will be sure to remember their efforts when it comes time to purchase again or refer someone I know.Adrian my son is 100 percent satisfied with the purchase of his Camaro, he absolutely loves the car.Thank You All, Gracie and Adrian

Keith

Sep 11, 2015

Wayne Michor is the best in the business. Kevin Fortman, in sales, just knows how to get it done. Sammy Saad had my paperwork done and out of there in 5 minutes. We will be back! Thank you.

Gracie and Adrian

Sep 11, 2015

We bought a car over the weekend of 8/29/15. This is the fifth car we have purchased from Dan Wolf Automotive Group. My experiences at your dealerships have always been GREAT. That is why we continue to buy from you! For this recent purchase we dealt with salesman Steve Deason, new car manager Dan Gulley, finance manager Sam Saad and aftermarket sales Sherri Pacchiano. We appreciate the personal attention Steve Deason gave us every step of the way and were very impressed with his professional and courteous demeanor. We mentioned to Steve that we were also considering a Dodge Challenger from another dealer and he didnt downgrade the competition. By showing respect for the competition, he demonstrated confidence in his own product. He also gave us space to consider the purchase, he stayed accessible, but dont smother us. Steve took his time to explain the features of the car as well as going over all tech stuff in the vehicle. It was good to be informed of the next step in the process and we liked being accompanied by our salesman all the way to the end, even until we drove off the lot. Thanks Steve we appreciate your exceptional customer service. Dan Gulley and Sam Sadd were both nice and a pleasure to deal with as well. Dan did make counter offers, but that is expected in a negotiation. I just wish he would have been a little clearer on the rebates and 0% financing incentives. There was a bit of a misunderstanding on the sale price of the car, but everything got handled after all. Sherri Pacchiano has a comprehensive understanding of the automotive aftermarket. She has excellent verbal communication skills and a strong passion for taking care of customers. Everyone did an exceptional job, and I will be sure to remember their efforts when it comes time to purchase again or refer someone I know. Adrian my son is 100 percent satisfied with the purchase of his Camaro, he absolutely loves the car. Thank You All, Gracie and Adrian

Bob 7913

Sep 10, 2015

Great service on new car purchase Found the car I was looking for todayUseful info on cruse details optionsHad answers for my questions

sweetsue

Sep 9, 2015

I called chevy of Naperville and talked to the salesmen Iggy Tusa. I told Iggy I was looking for2015 Equinox and would be coming in on Sat. He greeted me promptly and was so excited to helpme. I told him I was looking at the LS and LT and he told me the differences and had a car brought around immediately for me to test drive. I told him the financing was important and he told me about the discount virus the 0%-72 month. He let me test drive the car while telling me all the features ithas. Iggy's attention to personal service was above and beyond. He was very informative aboutall options. Pin stripping was important to me. So during clean up and preparation as a surpriseit was put on the car. His personality made it enjoyable and fun. This is our 4th car from Dan WolfeWe will be back , but only to work with Iggy. He is the best................Susann C. Fillip

foster, gene

Sep 7, 2015

The sales team was great in finding the car with the options we wanted at a price we wanted. We had purchased an Equinox 5 years ago and the we know the Service Department is great (Lori, Sean, and Jose) so we expected and received great service from the sales team.

tony962

Sep 7, 2015

Just made my 4th purchase from Chevrolet of Naperville & Kevin Fortman. I had a great experience as the last couple times, the professionalism, knowledge, politeness and overall great attitude from Kevin and the team at Chevrolet of Naperville have made me a return customer not only for sales but for service. Lori in service has always helped me out whenever I'm in for anything from just an oil change to something more complex. Looking forward to another purchase or 2 in the near future from here, Thanks Kevin and the team at Chevrolet of Naperville keep up the great work!

reilly1

Sep 7, 2015

Thanks to Emily and Team for an absolutely painless lease on a new Equinox. Everyone was efficient and friendly. Great place and people to deal with. Thanks for all the effort.

joeyg727

Sep 7, 2015

Everyone at Chevrolet of Naperville was extremely helpful. The process of buying a new car was extremely pain free. I would recommend this dealership to anyone. They did their best to get me and my family in and out as quickly as possible. I really appreciate everything they did. Great work!

Tony962

Sep 7, 2015

Just made my 4th purchase from Chevrolet of Naperville & Kevin Fortman. I had a great experience as the last couple times, the professionalism, knowledge, politeness and overall great attitude from Kevin and the team at Chevrolet of Naperville have made me a return customer not only for sales but for service. Lori in service has always helped me out whenever I'm in for anything from just an oil change to something more complex. Looking forward to another purchase or 2 in the near future from here, Thanks Kevin and the team at Chevrolet of Naperville keep up the great work!

BigRed TRAV

Sep 6, 2015

We had an excellent experience buying a new Traverse. This is our 5th vehicle we've puchased from Chevrolet of Naperville, and each was a pleasant experience.Ian Lachman was the salesman on our recent purchase. He's professional and very knowledgable on the features, especially the details on new technology. And, he was quick to follow up on any detail that he didn't know, which was few. Most of all, we appreciated how Ian kept searching until he found the vehicle that met all the features we were looking for. Thank you Ian!Last but not least, is Chevrolet of Naperville's Service department. Sean and Lori's teams are outstanding!

newchevguy

Sep 6, 2015

Helpful, honest and our new family salesman, Adulfo Jacquez! Adulfo helped my parents get their SUV they always wanted. He made them feel comfortable and explained everything in details. I have a new Nissan that I purchased 9 months ago. I compared the salesman I had to my parents and the salesman at the Chevrolet dealership was off the charts. If this man can help your parents feel comfortable, happy, and at ease during the purchase, you made a loyal customer out of me. Thank you!

Richard Jones

Sep 5, 2015

We can not say enough about Jim Doll and the people from Chevy of Naperville. We have purchased five cars from them and highly recommend them to everyone we know. Jim is very professional and helpful in getting the right deal and car for you. So if you are looking for great sales and service go to Chevy of Naperville and see Jim Doll.

Roxyturay

Sep 5, 2015

Chevrolet of Naperville did everything to get me into my new (to me anyway) Silverado Crew Cab. It was more time consuming than I expected that day. I thought I was just going in to get my trade-in appraised. But I drove my truck home a few hours later. So it was actually quicker than I expected. I'm very happy and excited.

Silverado

Sep 4, 2015

Great way to buy a truck David Zayed our salesman was outstanding along with every one we worked with .My father who the purchase was made for was very impressed and happy with the deal he got on his new 2015 Silverado. Thanks David , also Dan at the desk and Premo

avery1

Sep 3, 2015

David S. and his support personal were great, they listened to our needs and accomondated us to the point they stayed 2 hours after closing to complete our purchase, it was like buying from a friend. i look forward to a long lasting relationship. we love our new chevy. we will definetly use this dealership again, because they understand customer service and embrace it. thank you chevy team

Shirley Walker

Sep 2, 2015

I needed a used car for my granddaughter and I saw one on the internet and to my surprise it was available . My sales consultant Eduardo was great to work with ..Everyone was polite and courteous.

SueG123

Sep 2, 2015

Walked in and meet with Emily who was amazing, she explained everything and we went over different options. There was no pressure which after going to several other dealers it was very nice change. Also meet Sherri during the process as well can't tell you how nice all the people were at this place it was truly amazing to have such a good experience. Everyone goes out of there way to make sure you are take care of even the gentlemen who got my car ready to go home. GREAT place.

averyteam

Sep 1, 2015

Everyone who assisted me with the lease of my Equinox was professional and courteous. They listened to my wants and needs, stayed on point, and was very respectful of my time. This is two great experiences I have had with the Dan Wolf auto family. Highly recommended! Special thanks to my sales consultant Isaac Flores for facilitating the deal.

averyteam

Sep 1, 2015

Everyone who assisted me with the lease of my Equinox was professional and courteous. They listened to my wants and needs, stayed on point, and was very respectful of my time. This is two great experiences I have had with the Dan Wolf auto family. Highly recommended! Special thanks to my sales consultant Isaac Flores for facilitating the deal.

margaret10424

Aug 31, 2015

Everyone at this dealership were so nice, friendly and helpful. Buying a car is so stressful and they made it painless. Steve Deacon took the time to explain all the bells and whistles and was very patient. I recommended this dealer and Steve in particular to a friend later that day. Great experience!

Joane

Aug 29, 2015

We would highly recommend Chevy of Naperville to everyone. We had a great experience on a purchase of a 2015 Malibu this March. Steve handled the purchase stress free and explained everything about the deal and car wonderfully. We left the dealership feeling comfortable and satisfied and everyone gave us great service. Sadly I had an accident in the 2015 Malibu which totaled the automobile. It was a very traumatic time for us. We contacted Dan Sully, who is totally amazing and he found us the exact car. We greatly appreciate all the efforts and service that Dan and Steve did to ensure we got the exact car. Steve handled the deal with compassion and stress free for us. We are forever grateful for the service we received from Chevy of Naperville. We would totally recommend Steve and Chevy of Naperville to everyone.

Dcas80

Aug 29, 2015

It was a very pleasent experience, Omar is a very professional sales person, he did everything he could to help us in our search for the right car, this young man really cares about the avarage buyer, he treated us with respect and dignity.Thanks Omar, you are the best!!!!

John Y

Aug 26, 2015

I visited Chevrolet of Naperville to look at a used car for my daughter I found on cars.com. The entire experience was very positive. The staff members I worked with (Eddie, Brian, and Premo) were courteous and professional. The test drive experience on the test track was great and gave me a chance to truly evaluate the car to make an educated decision on the purchase. The pricing was fair, financing was made simple, and my schedule was accommodated. The car was exactly as it was represented online (which was a refreshing approach compared to other dealerships I visited).

arkhansatmsn.com

Aug 23, 2015

I bought last week my car chevrolet sonic.I was served by Mr Adulfo Jacquez, he has got a supper customer services talent and I am very impressed by his professional and friendly service. Razzak Khan

Bill N.

Aug 23, 2015

From the instant I walked in the door I knew these people sincerely cared that I have a great experience. What started as a chance meeting outside the dealership to the purchase of a new car, I would recommend Chevrolet of Naperville to everyone.

Jennasmith1993

Aug 22, 2015

I went to 2 dealerships today, and should have just started out with this one! I had awesome service from David Z. He made it possible for me to get a new car, after mine blew up yesterday! I will recommend this place to anyone who asks!

mandi.t86

Aug 20, 2015

We have been looking for a car for 2 months...did plenty of research, knew what we wanted, and got exactly what we needed at Chevy of Naperville. Jim M was excellent along with Sammy and Bryan. Efficient!

cynthia30

Aug 17, 2015

Omar was very helpful from the beginning to the end. I told him what I was looking for and he found it right away. He got the APR and payment that I was Looking for.Thank you Omar for helping me find what I needed. Everyone at the dealer was super helpful and very friendly.

Budds

Aug 16, 2015

Really listened to what we were looking for and met our needs. Everyone was friendly and we were taken care of as soon as we came into the store

newday

Aug 15, 2015

good job. gave us many vehicles to try in our search. found us the right car at a reasonable price. would recommend bob in the future.

Smj575

Aug 14, 2015

Emily, Bill, and the entire staff were friendly, courteous and efficient. They were able to get me a good car with in my budget. No hassles. I would recommend this dealership to any one looking for a new or used vehicle.

Aylaklp

Aug 14, 2015

Bill Lutz was simply the best. Treated me with nothing but respect and was a fun guy to talk to. Ill be coming back here for my next car.

Ksteil2015

Aug 12, 2015

Just picked up a new Silverado and was completely satisfied from beginning to end. Everyone was friendly and helpful every step of the way. Never felt hassled, rushed, or pushed in the slightest bit. Emily is great! She stayed way late on a Saturday to make sure we knew everything about the truck and how to work all of its functions. Would definitely recommend Emily and Chevrolet of Naperville to everyone. There goal is to make you feel comfortable and happy throughout....and they succeed! Will definitely buy another when time comes!

Greg24

Aug 12, 2015

Emily reached out to me about an amazing deal on a Volt and within a day I had a new car. Easy negotiation and no messing around with this dealership. They do their homework and really make the experience of purchasing a car low stress. Emily is very organized and knows her stuff. It's the 2nd car we leased in 3 months and Emily is the main reason!

laur21787

Aug 12, 2015

This was my first new car buying experience. Bill was very helpful and knowledgeable. And he made the whole process run smoothly. I look forward to working with Bill and the rest of the dealership in the future.

Rob

Aug 12, 2015

Great experience with Chevrolet of Naperville. I just bought a 2015 Equinox. Emily was informative, friendly, down-to-earth and patient. She gave me a little tour of the facility and also introduced me to several of her co-workers. She not only informed me about the finance options available, but also explained all the car's features. Her information helped me to decide what I really wanted in my new car. And to add icing to the cake, she even helped me set up my smartphone with the car's MyLink, using the Bluetooth feature, before I drove off the lot. Overall it was a very pleasing experience.

john79

Aug 7, 2015

We just purchased a brand new 2015 Chevy Trax from Chevrolet of Naperville. We are completely satisfied with the car and had a good experience with all of the staff at the dealership.

Yeeyee

Aug 6, 2015

From the moment we stepped onto Chevrolet of Naperville, we were greeted with respect and would recommend this dealership to anyone looking for a new or used car. Bill Lutz (salesman) worked with us late at night and continued through out the week to update us and did anything he could to help us out.

Equinoxbuyer

Aug 6, 2015

Naperville Chevy is a good dealer with great salespeople. Bill Cranley was great to work with and happy to show several vehicles and work with us to get us the best deal he could. Once we went for a test drive and he wasn't there. Emily Smith helped us out, maybe more helpful/knowledgeable than Bill because of her experience. They were very patient with us as we were shopping and comparing versus several competitor vehicles. However, when it cam to price, I was disappointed. I thought they'd come down in price more. After all it was a used vehicle and this is the third Chevy we've purchased from them in 7 years. They came down a little but not much; frequent buyers didn't matter. I also thought we were getting the back shade to cover the hatch; no luck without paying $134. I seriously thought it was included. We tested 4 vehicles and it was in at least 1 but evidently not ours. No luck. I did want and got the mud flaps. After being told they were $100/250 installed I found them online for $90 on the website they told me to look at. I reminded them of this twice when I took them the car for the work. It was still on the final bill. After again asking Sherri took it off but only after looking at the price online herself. And it was taken off after tax. I wasn't going to argue for the pre-tax price. I did ask about the price to install - basically $150 per hour for labor. That's the going price I was told and they were surprised when I told them during closing that I had a good mechanic already and did not plan to use the dealer. So, if you want a good Chevy expect good and friendly help but they will be firm on price even for repeat customers. I won't be going there for service except for my "free" oil changes for 2 years. We'll see.

Jim St. Charles

Aug 6, 2015

Bought a vehicle in June and another in August. Great customer service by Kevin Fortman. Working with Kevin and Premo I didn't feel I was being sold something I did not need. Of course, people don't work for free and everyone should shop and get the best deal. I believe they provided that. Great Chevy Dealer!

AUsedCarBuyer

Aug 5, 2015

We did some shopping on the internet and found a couple of used cars at great prices - so good, in fact, that we wondered why they were so low. Both were priced well under the Kelly Blue Book/TrueCar pricing. No other dealer within a few hundred miles came close.We visited the dealership and took one of the cars to the test track and felt no pressure from Will to hurry up with the test drive or make a decision on purchasing on the spot.We returned a few days later to test drive the other car and Omar treated us the same.Both of the cars had low miles and looked very clean inside and out. The sales staff told us they tried to price very competitively on used car pricing.The sales process was relatively quick although we felt we waited more than we should have a few times in that process. Sherri did a great job explaining all the perks we would receive as customers. Honestly, when she approached us with some thick catalogs, my guard went way up. I anticipated a really hard sell on accessories but she only showed us the mud guards in the catalog and asked if we were interested. We said not really and she moved on. She followed up by asking if we were interested in paint or interior protection. We said no, and that was that. She didn't push at all, which we greatly appreciated.We ended the process with Premo in Finance. We had obtained our own financing through Capital One at a low rate. They were able to beat it with an offer of .25% less which isn't much of a difference when the rate is that low, but it's about $110 over a 60 month period so it's something. They were also willing to drop the interest rate by .41% if we purchased an extended warranty.Overall we had a pleasant experience and would shop there again.

Alex12345

Aug 5, 2015

It was not my first visit to this dealership.This time I was there to trade in my old car.Service that was provided by Iggy Tusa was just excellent.He was very knowledgeable, polite, and patient. Thank you, Iggy!All the parer work was complete fast and easy. Thank you, Sammy Saad!As usual, I left them with a new vehicle.Thank you, Chevrolet of naperville.

Varun Paul

Aug 4, 2015

Had a great experience at Chevrolet of Naperville. Jim McElligott made us feel comfortable during the process and kept following up closely on the process(As it was out of state sale). Premo from finance team and manager Bryan made sure that we had a wonderful buying experience.Good Job.

ljgram

Aug 3, 2015

Jim Doll did a great job of finding the car I wanted. The process was easy and Jim made us feel comfortable during the process. We appreciate his professionalism and his great knowledge of the vehicles you offer. Will use him for all of our future purchases.

JS

Aug 1, 2015

Had the best positive experience with Chevy of Naperville. If you are looking for no pressure honest car purchasing experience go see Isaac Flores and sales manager Dan Gulley. I have never done business with two upfront Car dealers then these two men. Dan and Issac went above and beyond to earn my business and get the car my daughter and I were looking for. Thank you for making leasing a car such a pleasant experience.JS

Rivich,S1518

Jul 31, 2015

This was my first time that I came to this dealership. I was treated with respect and information about the car was helpful.. I leased a trax car and I am satisfied.

byrne1130

Jul 31, 2015

We purchased a 2015 impala at your dealership. our sales rep was Kevin Fortman. We had purchased our 2009 impala at the dealership and Kevin was our sales rep for that transaction. We were very happy with the way he treated us then and when it game time to buy again we asked for him. We were again very happy with our experience. We would recommend the dealership and kevin to our friends .I would like too add that we feel Kevin went the extra mile for us. Thank YouDonna Johnson and Pat Byrne

rflem9308

Jul 30, 2015

I was very pleased at my experience trading in a 2012 Equinox and purchasing a 2015 Equinox. The sales professional I worked with ( Ian Lachman) was fair, honest and worked hard to get me all of the eligible rebates I was entitles to receive. The entire experience from sales professional through the financing advisor was easy and low key.

roger

Jul 29, 2015

Emily Smith was the sales person who made the whole experience enjoyable and informative. Jose in the service department was very helpful with additional accessories, and answering additional questions about the vehicle as well as the accessories. Emily Smith stayed late to see that my purchase experience was complete and satisfying and Jose made follow up phone calls to insure I received the vehicle in a timely fashion. Thanks to all office staff who were information, efficient and welcoming. Finally, the parts department staff facilitated a last minute purchase by having it delivered within a few hours to my home, Wow!

rahlink

Jul 29, 2015

We are Costco members. After letting Costco know what we were looking for, we were sent to Chevrolet of Naperville. Steve Deason was our sales rep, which was a definite experience of we are all connected. The car we were looking for, Chevy Impala 2015 in Bronze) was right there waiting for us to meet it in person. The entire team was a joy to work with, Steve, our sales rep, Sherri, our explain warranties and extra protection person, and Premo our get that financing guy. We, my husband and I, would definitely recommend this dealership to anyone seeking to buy a Chevy.Always know how loved and blessed you are,Renetta A Hunter Land

Pats53

Jul 29, 2015

Emily smith and ulises Garcia went above and beyond to get me the car I wanted at an affordable price. Emily was extremely knowledgeable and a pleasure to do business with.

Unknown

Jul 28, 2015

At first the dealership was not helpful, but they were under staffed the day of the visit. Once we were finally helped they were able to show us the car we wanted. The car was tested on their test track which helped me get a fair assessment of the car. They were very helpful and gave us a reasonable price.

gstimson

Jul 28, 2015

Connor did a great job from start to finish even though we found out later he had been ill. We couldn't even tell. He showed us every option with the Cruze. Ulises and Wayne made sure we were happy with the price. Everyone was on the same page and made the whole process worthwhile!

geakins2

Jul 26, 2015

I returned to this dealership to trade in a car I had purchased at Chevy of Naperville in 2010 to upgrade to a newer verhicle. From the start Bob Kozar was extremely patient, helpful and friendly, always ensuring I understood what was taking place and taking time to answer my questions and hear my concerns. Ultimately Bob and the team helped me to get a great value on my trade in and end up in a car that suited all of my needs. I will return to this dealership in the future for my vehicles. The buying process took a bit of time, but that was mainly due to the fact that the dealership was very busy. This is a testament to their level of customer service.

WI Buyer

Jul 26, 2015

We drove from Wisconsin to buy our SUV. The staff were very professional and make our purchasing decision easy. I would recommend them before you buy anywhere else.

bmalexv

Jul 25, 2015

Thank you, Chevrolet of Naperville!Thank you, Iggy Tusa!Almost 20 years I stop at this dealership for new cars.Excellent in sale, excellent in service.See you next time when I need a new vehicle.Alex Voloshin

Cgchamp89

Jul 22, 2015

I wasted my time at a different dealership only to go to this one. It was quick and easy and the staff was more than willing to help me get what I wanted. It was actually enjoyable to buy a car for once.

Dkarrison

Jul 21, 2015

I bought a 2015 Chevy Malibu recently and I have nothing but good things to say about this dealership. I feel that they gave me a fair price without the high pressure sales nonsense that other dealers attempted. I worked with Dave Zayed and he was willing to do whatever it took to make my experience enjoyable. It's rare to find customer service this excellent (especially at a car dealership) and I will always start my new car shopping here in the future. I highly recommend this dealership to anyone in the market for a new car. Ask for Dave Zayed.

Colorado Red, DL13

Jul 19, 2015

I have visited and contacted dealers via the internet for this particular vehicle for at least six months. I was told by some dealers that this would be a slim chance to get this 2015 Colorado Trail Boss Edition at this time. I kept checking dealers on the internet and found that Chevrolet of Naperville had "three" on their lot. I proceeded to contact them on the internet and set up a time and date to review and drive the vehicle that I was interested in. I was met at the door with a smile and what can I help you with. I said I was here to see Dan Gulley for an appointment. I was introduced to him, we exchanged greetings and he said I will have you work with Iggy Tusa (Sales) on the vehicle you are interested in. Iggy was great to work with and couldn't ask for a better experience. I would highly recommend this dealership and employees to anyone looking for a vehicle. The two hour drive was well worth it.

Valerie Ashwell

Jul 17, 2015

This car was the first Chevy we have bought in about thirty years. I was surprised how easy everyone made the car buying experience. The people could not have been any nicer or more helpful. From Jessica and Kim the internet representatives to Omar the salesman to Debbie with upgrades and Premo in financing they all took the time to answer a million and one questions honestly and were really nice about it. When the time comes for us to purchase again Chevrolet of Naperville will be our first stop.

Chris Grandchamp

Jul 16, 2015

Sales Rep Connor and Manager Dan Gully were beyond helpful. I was in and out in no time, and it was an awesome experience. After going to a couple other Chevy dealers, I wish I stopped by this one first. I highly recommend this dealer.

mike76

Jul 16, 2015

I had a great experience buying my new 2015 Chevy Silverado at Chevrolet of Naperville. The entire staff was great to work with and I didn't feel any pressure to buy while i was there. Connor McMahon is a great salesman who answered any questions I had and made the whole experience easy and stress free. Dan Gulley is a great manager and made the buying experience very easy. Sherri Pacchiano was very informative and helpful with any products i might need for my truck.

keen

Jul 11, 2015

Great Place.... I buy my cars here and the Service from the Sales Guy to the Finance Manager. Very informative and quickly. Sherri P. was great and Informative.

Mandy

Jul 11, 2015

Was looking for a new vehicle, got a very friendly sales rep. Mr. Gardunowas very attentive, explained everything about the vehicle. Took us on a test drive. Gave us excellent service !!!

cindy

Jul 11, 2015

Our experience with the dealer was outstanding! Everyone was welcoming and had a great experience with Mrs. Emily Smith. From the start to end she was friendly and caring. She made us feel comfortable and at home. She even made the drive to our home to deliver my floor mats...WOW!! Overall, hands down would recommend this dealer and employees.

Mandy

Jul 10, 2015

Had a great experience buying a new vehicle and my sales rep Hermilio Garduno was very informative and so friendly. He answered all my questions and explained every little detail about the car we were looking at. Ulises Garcia and Sherri Pacchianoheed were also very friendly and helpful. Customer service is a very important part in sales and I received excellent customer service.

Msnunu89

Jul 10, 2015

My experience at chevy of Naperville was excellent. I love the way they cater to their customers. I went in there very negative because of the fact that my credit is very low, but mrs Emily and sammi saad and a host of others insured me they can help. With that being said they did they got me a very good rate and payments that I can definitely afford being a full time student and two job. They put me in a 2015 Malibu that had lil over 5000 miles! ?? Would I recommend this dealership? Absolutely without a doubt. My mom even said she's comin back here. Keep up the great customer service. You guys rock!!!Jasmine spears

SuzyQ

Jul 10, 2015

I saw a truck on cars.com I was interested in so I replied online. I was contacted by phone in just a few minutes and a deal was made quickly. When I picked up the truck, it was exactly as described and everyone involved in completing the sale was professional. I would recommend Chevrolet of Naperville to anyone looking for a car or truck.

Bearley4028

Jul 9, 2015

This was by far the most pleasant experience in vehicle purchasing my wife and I ever experienced. Everyone was knowledgeable and sympathetic to our needs and wants in the purchase of another car. We felt totally at home with the entire staff and their friendly atmosphere at the dealership. They not only suggested things we should consider in our purchase, they were honest about the various things available as a substitute. Overall, we rate them as experts in their field and the recommendation to go to them first, was the perfect decision we made. We would recommend them to anyone that may be considering a vehicle purchase in the future, along with the names of the people we dealt with. We are sure the same satisfaction would be reached by the others we recommend.

thankful family

Jul 7, 2015

Buying our car here was such a breath of fresh air after what we dealt with at other dealerships. The sales staff were not only very knowledgeable, but extremely helpful without pressuring us in the least bit. We loved the fact that any question we asked was answered honestly, with paper to back up their answers. It's rare to find a forthcoming car dealership these days, but that is exactly what Chevrolet of Naperville is! We appreciate them and their business ethics.

Grammie

Jun 30, 2015

Called to see if appointment was necessary for an appraisal of my car. We had purchased our Chevy Cruz new at the same dealership in June of 2013. My husband had recently passed and I no longer needed two cars. I was asked to give a time I was coming so someone would be available. I chose 7-8pm. I came in and was immediately approached by Mr. Kozar. He got things going to save time and present the paperwork to his supervisor, Mr. Wit. Mr Kozar was very kind and within 45 minutes, I had my appraisal.(It was a lot more than CarMax's offer). I asked if I would need to decide now....and was told of course not. There was no pressure to make my mind up on the spot and I appreciated that. I returned the next day and sold the card back to them. I thought I had removed all personal belongings in the car. Later in the day, Mr. Kozar called me to tell me he found a personalized key chain in the returned car. It was given to my husband by our daughter after the birth our first grandchild, Delilah. It read "Delilah ....Key to Grandpa's Heart". It had great sentimental value. That action was so special of Mr. Kozar. I would definitely return to buy a car there when I am ready. Of course, Mr. Kozar would be my first choice of salesperson.

Chicago2920

Jun 30, 2015

Knowledgeable, and they go the extra mile to make sure you have a great experience! Emily from sales brought the car to my home for us to try out, at least a 45 minute drive from the dealership, which was amazing since it was hard to bring my family while car shopping.

Kaitlyn

Jun 22, 2015

I cannot say enough wonderful things about my experience at Chevrolet of Naperville. Immediately upon walking in, Emily greeted me and we got right to work. She showed me the car that I was curious about upon arrival. Emily walked me through all the features of the vehicle and was very knowledgeable about the 2015 Chevy Cruze. While I didn't purchase the car that same day, I felt no pressure from her about my decision. I came back just two days later and was ready to purchase the car. She helped me the get a great car and made the experience more enjoyable than it has been in the past. Thanks for everything!! I will be recommending you to everyone I know :)

Marci

Jun 21, 2015

Steve D was the BEST Sales Consultant and so was the Sales Manager, Finance Manager, Debbie K/Upgrade Department, Parts Department., Thank you!

Aaron396

Jun 20, 2015

I purchased a used car through this dealership and had Oscar Ramos as my salesman he had was very courteous and made the whole process easy, even for me being an out of state buyer. The fianance department I had I had Sammy Saad and he was excellent Highly recommend

Tony_Melissa

Jun 20, 2015

My wife and I arrived at the dealership 30 minutes before it closed on a Friday and at 10:37 pm the sales manager was in the parking lot helping switch out the plates on our lease turn in vehicle. From start to finish we were treated with respect and professionalism. Even as we worked out the small details in the sale over an hour after they closed the sales manager and sales professional were patient and at no point did we feel pressured to make a decision.After the paperwork was finished we suggested that we could come back tomorrow to pick up the vehicle and everyone went out of their way to ensure that we take delivery of the vehicle that night. Above and beyond does not describe the situation after the doors closed. If you are considering buying or leasing a Chevrolet this is the place to go!

Old guy

Jun 18, 2015

leased a car from them. Got a very fair deal. Explanations given to us where truthful and to the point. We should all take time to check the figures given to us.

Roy's 1500

Jun 17, 2015

I had visited five other dealers in the area looking at dealer inventory and none compared to the service and selection that Chevrolet of Naperville had. Iggy was absolutely knowledgeable about the truck I wanted. On a Friday afternoon, from the moment I walked into the store to the time we had a handshake deal took all of 45 minutes!! I knew the truck I wanted and since the truck was pretty much the same at whatever dealer I went to, I knew that after meeting and dealing with Iggy and his team that I wanted to buy from them. Friendly staff, great inventory. If you are in the market for a Chevy, I highly recommend this place. Completely satisfied with my buying experience from Chevrolet of Naperville.

Roy's 1500

Jun 17, 2015

I had visited five other dealers in the area looking at dealer inventory and none compared to the service and selection that Chevrolet of Naperville had. Iggy was absolutely knowledgeable about the truck I wanted. On a Friday afternoon, from the moment I walked into the store to the time we had a handshake deal took all of 45 minutes!! I knew the truck I wanted and since the truck was pretty much the same at whatever dealer I went to, I knew that after meeting and dealing with Iggy and his team that I wanted to buy from them. Friendly staff, great inventory. If you are in the market for a Chevy, I highly recommend this place. Completely satisfied with my buying experience from Chevrolet of Naperville.

joel uvalle

Jun 13, 2015

I just want to say thank you very much for your help I received excellent attention when I bought my truck chevrolet silverado 2014 2wd

missy

Jun 10, 2015

I just want to say what a truly amazing experience I had shopping for a vehicle at your location. Emily Smith was determined to do what she could do to make one of my dreams come true and that was to own my very first new car. I went in expecting nothing but came out of the experience thankful, excited, happy and blessed. Thanks Emily and Wayne for a job well done and thank you for all the loops and boundaries you overcame to make me a happy customer.

LarryCruze0511

Jun 9, 2015

I began my car shopping with the feeling of the inevitable pressure and general bad car buying experience that I had come to hate. Wasn't really looking forward to it. I was more than pleasantly surprised with my experience here. A walk in the park. Treated with respect and simply provided with the information that I needed to make my decision. Emily and Sherri were great. Down to earth and friendly. No BS, no games. I felt really good when I drove out in my new car. Premo worked to get an interest rate well below what I was expecting which just added to the experience. I can't say enough good things about Chevrolet of Naperville. Just go there.

Jerryweaver1

Jun 4, 2015

After a poor experience at another Chevy dealer, I had given up on purchasing a new 1500 Silverado. However, Dan Gulley from Naperville Chevrolet got in contact with me a week after the previous experience.. I explained I had bought a truck from the Joliet, IL dealer which had located a vehicle at another dealer that fit my needs. They assured me it was secured and they would have it in a few days. I paid a deposit and waited. The Joliet dealer then called me to say they were changing ownership and that this would delay delivery a few days but to rest assured the vehicle was still secured. The following day, I was called again to let me know the other dealer had sold the vehicle. Dan agreed this was poorly handled and offered to perform a search. He called me back within an hour to say he located a truck 300 miles away and would have it in a day. He was true to his word and it was on their lot the next day. Turned out is was an even better match of what I was looking for and the deal was fair. Super service by the sales rep Bill and the Delivery Coordinator Sherri Pacchiano!

quesomom

May 31, 2015

George and the staff at Chevy of Naperville were great to work with. They were attentive on my many visits to pick out the right car, but not pushy. I would definitely work with George to buy another car. I felt like I got a good fair price on my car.

almavalerio

May 30, 2015

I was on the search for my first brand new car. After going to many other dealerships I realized how stressful car buying was when other sales people would push me into trying to get a certain car. I was pleasantly surprised that the customer service here was completely different than other dealers. Bill made my visit very comfortable and seemed to genuinely care about what I was looking for in a car. He was very helpful and patient, as well as the rest of the sales people. Bill was the friendliest and most helpful sales person I have ever met. I would recommend him to anyone. This was one of the main reasons I decided to make my first car purchase at this location. Thank you to everyone at the Chevrolet of Naperville for this great experience!

bdeboer

May 28, 2015

We leased a Chevrolet Equinox LS in 2012, and had a great experience with it - the best car we've ever "owned".The 2012 lease expired this year, and we did our due diligence for size, cost, features, and service. (we = family of 4, with one over 6ft, and two with learners permits in a few months.) There was really no competition - not with the car, and not with the dealership.The people at the Chevrolet of Naperville were great to work with. All of them - the sales people, finance, management, and service. Simply great.They showed us the upgraded features in the LT (power driver seat and rear camera), as well as some BlueTooth and voice action features I didn't realize existed. (There was some laughs about the Gary Indiana v. Teenage-Boy air intake control)I really love the transparency they show - starting with the website, and ability to get price estimates for buying v. leasing, the ability to chat with someone online when it was convent for me. And all the way through the purchase - they were so easy and enjoyable to work with.Agreeing on the price was really easy, and l felt really positive that I had made a good buy. So much so, that we leased a second identical (except red, not silver) one a week ago - after our 200,000+ second car went kaput,And we're looking forward to the free "PIT STOP" maintenance service - as is my wife - who just Loves to be served. lol I expect to be doing business with this dealership for a long time. They are all service oriented, and seem to really strive to be and provide excellence.

kityss

May 17, 2015

This is our second vehicle from this dealership, and we could not have felt better taken care of, even though we went in looking for a used car, not new this time. Jim was great showing us the car that brought us in from my on-line searches, and explaining every detail of the used Prius we went through a test drive. However, after seeing we were under-whelmed by that particular vehicle, and having seen me looking over the 2014 Cruze 2LT in the used car show room, he said why not try it out too. He knew our two major limitations were budget (purchase price) and needing good around town gas mileage for myself and newly licensed teen driver. The Cruze was more in our price range, and with heated leather seats (for Chiberia Winters), power driver's seat (important when one driver is 5'10 and the other 5" 4"), and blue tooth on the My Link system (for teen's music and my hands free calling needs) it was the handling and pick up on the test drive that made the sale. Also very important was the fact the Cruze was a Certified Used Car giving us three more years of warranty coverage and two years of scheduled maintenance. They were able to hold the vehicle for us until we could secure an auto loan the next day through our credit union. This dealership is easy to deal with, and knows and respects an informed buyer, without gimmicks or high pressure tactics we have experienced over the years at other area dealerships. I am certain we will be back in a few years once the little red Cruze leaves for college.

Paul&Olga

May 16, 2015

We researched Chevy Traverse online and found one we liked at Chevrolet of Naperville. We checked it out and received a quote with and without a trade in. We told our salesman we are not ready to buy as it is the first car we looked at. We told them we thought we could do better selling my car our self and would be back when it is sold. They gave me some advice on what to do to sell my car and wished us luck. We couldn't believe it, they didn't do the "First I have to have you meet my high pressure sales manager before I can let you go" thing. We returned the next day and negotiated a better trade in and bought the Traverse. My salesman Scott was the nicest salesman we have ever dealt with. He made us feel he was concerned about us and wanted what to make us happy with our next car purchase even if he didn't sell it to us. The finance manager was also very friendly and we felt he did what was best for us and did not try to sell extra options we don't need like we have always experienced elsewhere. It was a very low pressure, relaxing, and joyful experience. We left feeling very happy and satisfied with our purchase. The last few cars we have purchased we have experienced buyer remorse because of the experience at other dealerships. In conclusion we highly recommend Chevrolet of Naperville.

krvalenzuela

May 15, 2015

Love my Chevy car....1.Onstar2. Built in Wifi3. Directions sent to your vehicle4. Remote start5. Love the way the car drives!6. Touch screen with fm, am, Bluetooth, directions, pandora, etc......I have bought four cars from Chevrolet of Naperville and I only deal with Emily Smith! She is very helpful, down to earth and knows her stuff.Wayne the manager always welcomes me with a smile and makes sure everything is going well.I am a loyal Chevy driver and will only buy cars from Emily Smith and Chevrolet of Naperville. Thank you!

Dizzy Di

May 11, 2015

Emily Smith took a lot of time with us. We are sure we drve her a little crazy.. She went tthrough every thing with us. Not at all the tough sell sales we were dreading..Very personable.

Steve

May 9, 2015

My 2003 Malibu was on it's last legs and was recommended to come to Chevrolet of Naperville since my mother-in-law had just bought a 2015 Malibu here. I had great experience with my old Malibu and really liked the new ones. Hermilio took care of us and we go the deal we wanted. He was very helpful, attentive, knowledgeable and did a great job. He even came with on the test drive and took us to the test track. The facility itself was very clean and customer friendly.

GSD squared

May 6, 2015

Ian is awesome, very professional and gave us the best service we have ever had with a buying a car in the 30 plus years we have been buying cars. The dealership is very professional and unlike any dealership we have ever been to. Highly recommend Chevy of Naperville to anyone.

maria canchola

May 5, 2015

Thank You Omar for all your help.Thank you for helping me find the van for my family that we want and answering all my questions

goodlow82

May 4, 2015

This place is awesome! Jim made sure I got what I wanted and didn't stop until he did all he could to get me rolling in what I wanted. Sherri gave me a great experience as well with letting me know what she could to make my car more to my liking in the future and made it all easy to understand.Rob ended it all with a quick and easy sign and go process and they all such a great smile.

marty48

May 4, 2015

Hermilio Garduno, Dan Gulley, Sherri Pacchiano and the rest of Chevy of Naperville sales team did an outstanding job working with my wife and I on the purchase of our 2015 Chevy Equinox. Their knowledge of their products, their patience working with my wife and I and their professionalism were demonstrated throughout the car buying process. Hermilio did a great job explaining the features and benefits of the Equinox. When Hermilio didnt have an answer readily at hand he immediately went to Dan for the information we needed. Dan provided us with several different Equinox styles to choose from. Dan was also very helpful working through the numbers for the Equinox we ultimately selected. Sherri provided help with several after-market items that I wanted added to the Equinox along with explaining the various On-Star services. All in all its been very positive buying experience. My wife and I did not feel pressured at all working with Hermilio, Dan and Sherri. Were very happy with our car buying experience from this Chevy of Naperville sales team.

Rohrman

May 3, 2015

Emily, Rob, and the rest of the staff really took care of us. We didn't feel like they were pushing anything on us; they took our price point very seriously and worked hard to get us a deal we were extremely happy with!

Mike Rokos

May 1, 2015

I really appreciate the low pressure and high level of professionalism from my salesmen Jim Gollinger. By accident I ran into sales manager Wayne Michor on the sales floor on a very busy Saturday afternoon, Wayne took me into his office and was able to answer some pending questions I had on finance and purchasing my new vehicle. Jim and Wayne made this high-end sale very comfortable for me. Thank you Jim and Wayne for making a dream come true.I am one happy Corvette owner.Mike R. Naperville Illinois

VictorP

Apr 28, 2015

I leased a Chevy Cruze today and my salesperson was Adulfo Jacquez.If you would like to work with a person who is straightforward and helpful you should look him up. He doesn't really sell in the context of selling being negative, but rather he determines what a customers needs are and works to satisfy those needs. I was extremely happy with the way I was treated by everyone at this dealership. Hell, I even liked the finance guy.

Laura924

Apr 27, 2015

After searching countless online inventories, I found my vehicle of choice at two area dealerships. I visited both dealerships and ended up purchasing the vehicle from Chevrolet of Naperville. The sales associate I worked with was very professional and friendly. The vehicle was priced competitively, they provided a good value for my trade-in. The enclosed test-drive track was great! I loved being able to drive the car with the peace of mind of a traffic-free road way! I felt like this provided a great opportunity to really get a feel for the vehicle. All paperwork was explained to me each step of the way and was completed quickly and then I was out the door with the keys to my new car. My salesman followed up with both an email and a phone call a few days after the purchase. I am very pleased with the service I received at Chevrolet of Naperville. They made my first auto purchase much less intimidating and I was able to get my vehicle of choice at a fair price. I would recommend this dealership.

NaperJohn

Apr 27, 2015

My daughter was looking for an affordable, reliable vehicle to drive to her teaching job. With her budget we were looking at used vehicles and turned to our good friend Jim Gollinger for assistance. Jim was patient and kept a lookout for vehicles that met our criteria. Jim alerted us to a great deal on two Sonics, one new and one used. Although the new one was a bit above our budget, it met all our other criteria. After looking at the 2015 Sonic, it was an easy decision.Jim handed us off to Ian who worked up all the paperwork and even went so far as to help my daughter setup the On Star on her new Sonic. We also worked with Sherri, who reviewed all the details and options available for our new car as well as Andy who quickly completed all the final paperwork.

Bill McClure

Apr 25, 2015

Last week we purchased my wife's dream car... a 2014 Chevy Suburban. We had been looking on-line for a few days and Chevrolet of Naperville had the best selection and the best prices. Eddie Dones was our salesman and he did an excellent job. He was not pushy and very attentive and friendly. You can tell he loves his job and his company. The car buying experience was smooth and honestly enjoyable, not to mention the test track was a blast.

Joel

Apr 23, 2015

I buy cars every couple of years so im very aware of the tricks and things some dealers play, it was a fresh breath of air to work with the people at Naperville Chevy. They were nice people who were very on top of their game and didnt play around like other dealers on pricing, it was what it was supposed to be no hidden fees or other garbage. From management to salesmen to the finance guy it was all pleasant!

Dave W

Apr 20, 2015

Yesterday purchased a new 2015 Chevy Suburban from Chevrolet of Naperville. I worked with Emily over the phone for a few days while she located and the Suburban I was looking for and arranged for it to be transferred in from another dealer. Emily was thorough in working the details out over the phone - she was great with her communication. I was able to come I and move through the process quickly. Sammy was unquestionably the most friendly finance person that I have ever dealt with while buying a car despite having computer network issues. I feel fortunate that the dealer that I live closer to had given me less than spectacular service when I was in a few months ago inquiring about this purchase. My experience was worth the drive. Thanks!

Sonic

Apr 8, 2015

I had a very good experience at the dealership the people could not be nicer. This was the third vehicle I purchased from them and I will most likely be back.

vincecam

Apr 7, 2015

I had the pleasure of working with Isaac and Dan when purchasing my 2015 Colorado! I was extremely impressed by Issac's knowledge and patience. He wasn't pushy at at all and made my experience the way it should be when buying a new vehicle! Go see Isaac if you are need of a new Chevy! You will not be disappointed.

mike

Apr 5, 2015

We had an excellent experience at Chevrolet of Naperville. All of the staff treated us very well and our sales person Eddie Dones was a pleasure to work with. Immediately, we could tell he really liked his job and his employer. He worked very hard to get us the car we wanted at the price we wanted... thank you!

Carfanatic15

Apr 3, 2015

We had an emergency situation where our old car was totaled and needed a new car quickly. The sales team at Chevrolet of Naperville came through in a big way. The process was quick and painless. We were given a great deal without haggling. Wayne Michor, Emily Smith and Steve Kalamen were fantastic help in the process. Will always highly recommend this dealership for sales and service.

cheyenne1997

Mar 30, 2015

My husband, daughter and myself were so glad that we came to Naperville looking for a car. We had had second thoughts of buying a car from a dealer. We hadn't had much luck with dealerships in the past. From the time we got there on a Friday evening to the time we drove out of there with a brand new car on a Tuesday morning was a great experience for us.We want to thank Eddie Dones for doing all and beyond his duties of making it possible to purchase a car. This man was a total pleasure to work with. He was always in a cheery mood and very polite. Always asking if there was anything we needed. Good person to have on your team. I would recommend Eddie to everyone.We also want to thank Premo for his outstanding work in getting us the lowest rate possible in financing our new car. Premo explained every detail, every penny, and all aspects of the loan to us. He is one talented person that you, Mr. Wolf, have got on your financial team.Both of these employees of Dan Wolf Chevrolet in Naperville are excellent employees. So happy that we went to this dealership.Thank you again Eddie and Premo for your outstanding work and friendliness.

Dan and Sara

Mar 29, 2015

My fiance and I are in our young 20's and walked into the dealership after doing a lot of research on the 2015 malibus. We essentially knew we wanted one but didn't need one right away. The salesman Steve was very attentive and noticed us right away and offered any assistance and from how welcoming he was off the bat we said sure, steve honestly had our best interest in mind when it came to getting the car we wanted and not settling for something that didn't have all the features for the price we wanted to be at. When it came to negotiation time with the sales manager Steve had our back. he was the opposite of your stereotypical car salesman. Never once felt any pressure from him, it was his kindness and genuine caring that led us to buy that day from him. It was a great new car buying experience and we are loving our new 2015 Malibu! We will be sending friends and family to steve and the Chevrolet of Naperville family.

Drivers44

Mar 20, 2015

After purchasing a car at Chevrolet of Naperville late one eventing, we were driving the car home and realized the car did not have one of the specific features that we needed. We called our salesperson, David Zayad, at 11:30 PM, and he told us to bring the car back in the following morning. The manager, Wayne Michor, and David worked together to arrange switching our car to a car that had the specific feature we needed. There was no argument, no hassle. We are delighted with the service we received. Our salesman, David Zayad, is the best car salesman we have ever encountered. He is enormously helpful, gracious, and patient. Twice he explained every button and feature on our new car, set up Onstar and Bluetooth, and answered all our questions. He also called us the next day to see if we had any additional questions about our new car. Our experience with Chevrolet of Naperville has been an extremely pleasant one. We recommend Chevrolet of Naperville, and especially David Zayad, without any reservations whatsoever. Ron and Nana Campana

James Wilson

Mar 19, 2015

I had a good experience working with Jim McElligott in Sales. Jim helped me find what I was looking for among all the fine details. Jim helped me save money. Premo got me better financing than I was expecting so it was very convenient to take care of the entire transaction in one visit. Jim and Premo moved at my pace, no pressure anywhere in the process. After purchase follow up has been good.The website is accurate. Pricing is far. Trade in value is fair. I basically picked the type of car and trim I wanted from Edmunds.com before arriving to the dealership. I pick a dealership based on its service reputation.

nicolem

Mar 18, 2015

Awful experience! I found a car that I really like in the online inventory. The car was a Chevy Cruze, and the information said it was an automatic but did not say if it had remote start or not, which was a MUST for me. I spoke with someone on the phone to confirm whether or not it had remote start, the lady said it did. When I arrived at Chevrolet of Naperville on a Saturday, I looked at the car that I was in love with online. I fell more in love with the car when I got to see it in person, until I went to drive it. Turns out it was a manual, and it did not have remote start! It was the only reasonable car in my price range. The salesman had me look at 2 more cars out of my price range, and told me I was not able to negotiate price. I also told him I couldnt have leather in the car because I have a dog that rides with me frequently. I test drove one of the cars and decided I like it but not the price, and it didnt have a remote start. After being told it would cost $400 to install the remote start (after already being over budget) I agreed it was ok. Someone else made an estimate for me for the remote start, and quoted be $600 for it! My salesman said hed make sure I get it put in the following Monday for $400. The following Monday, I got a call saying that the part for the remote start wasnt in stock so Id have to wait longer to have it put in. I went later that day to sign paper work for the car. When I arrived, the same salesman wanted to show me one more car that was even more over my budget. I told him I didnt even want to look at it. He insisted on showing me anyways. On top of it being over my budget, it also had leather seats which I clearly told him I didnt want! On top of all that, I clearly explained the only day I had to bring the car in to have the remote start installed would be on a Thursday because thats my only day off work during the week. They told me I could bring it in Thursday and pick it up Friday I dont know which part of only Thursday they didnt understand. So now I have to wait one more week to have it installed. I will never buy or look at another vehicle with them again!

Linda Boggess-Parchem

Mar 15, 2015

After searching the internet and driving all over Illinois and Wisconsin looking for a used Chevy 2500 or 3500 diesel truck I ended up finding EXACTLY what I was looking for at Chevy of Naperville! I should have looked in my own backyard and gone here first! The deal was great, the people were honest and friendly, and the truck was EXACTLY what I wanted. I love my Chevy 3500 HD LTZ. Thanks for helping me move into a "big boy" truck! Colt

phil

Mar 14, 2015

Like to thank Kim Koenig, TimOlson, Marrk Witkowski, and Premo Matejczuk for making this experience a pleasure. Many dealers still play thier nonsense cat and mouse games with the customers. Not these guys. Great experience . Thank you guys for your help with my sale.

Monica

Mar 11, 2015

The Dealership manager was GREAT! work with me in helping buy my car. Jim and Emily was great sale people and friend. I would recommend this dealership. Finance was great as well.Monica

tomkalina

Mar 9, 2015

Totally satisfied with the way everyone at the dealership (especially our salesman, Steve Deason) walked us through the process of leasing a 2015 Equinox 2LT. We test drove two different Equinoxes and received an excellent explanation of the Equinox product line. As a GM Retiree, it was our first experience leasing at this dealership and we were very impressed. I believe we got the biggest "bang for our buck" and would return when we require a second vehicle.

mathteacher

Mar 9, 2015

Excellent experience. I felt the staff listened to what I was looking for and were interested in meeting my needs. Every person I spoke to was knowledgeable and answered my questions fully. I had visited 4 dealerships before Chevrolet of Naperville, and this dealership was the best experience by far.

Kevin Kuligowski

Mar 8, 2015

This was our second car purchase from Tim Olson in 4 years. Tim Olson handled both our transactions. He was professional, quick to service our needs, a pleasure to work with.I recommend this dealership for your next vehicle, and above all recommend giving Tim a call!

RickBaiker

Mar 7, 2015

Jim McElligott made buying our used car a pleasure. We'd looked at some possible choices on their great online tool, and talked to Jim about what we wanted - safety, dependability, great gas mileage. He really listened and knew so much about the cars they had available, that he was able to point out the strengths of each vehicle, which really helped us make a good decision from the options we had. We love our car, and have already recommended Jim and Chevy of Naperville to everyone we see! Rick Baiker, Chicago

augustmaston

Mar 2, 2015

The entire experience we had at Chevrolet of Napervlle was fantastic. Tim Olson, Sammy Sadd and Sherri Pacchiano are all great individuals to work with and helped get me exactly what I was looking to purchase. Car is great, at a great price and great service. I would definitely recommend Chevrolet of Naperville and to work with these 3 individuals.

WesleyM

Feb 26, 2015

Emily S. and the rest of the team were great to work with. We were referred to Chevrolet of Naperville through the Costco program, and they respected the "no haggle, no hassle" aspect of that program. The dealership went above and beyond in finding us the version of the Traverse we were interested in, even though "dealer trades," are usually not performed on Saturdays. Overall, it was as pleasant an experience as car buying can be.

Fjill114

Feb 26, 2015

William Perez was an outstanding sales representative. He made my experience of buying my first car that much more memorable. He knew what I was looking for before I even knew! I bought a 2013 Malibu LT and William made sure I stayed in my price range! Thank you for the amazing car and fantastic experience!

Bizzaboo

Feb 25, 2015

Everyone at Chevrolet of Naperville was outstanding !A great price was quoted on my new Camaro over the phone and honored once I arrived.My salesman Jeff Albert was the best I've ever had in all my car buying years, he made me feel very comfortable. Sales Manager Dan Gulley went over and above to make this a easy experience for me. And the best for last, Sean Drane & team in the service department, what a wonderful job of treating me so well, with respect, the many, many years I've had all my GM vehicles serviced at this dealership, You Guys Rock at Chevrolet of Naperville and come highly recommend!

Mike V

Feb 24, 2015

I had been searching for a used Yukon Denali with low mileage, 2012 or newer, white diamond and for a good price.....not an easy task. I had been in contact with Omar for about 6 weeks and as soon as one showed up he contacted me. He knew what I was looking for and never tried to sway me from my desired car. They gave me a fair deal on my trade in and Premo worked out a good finance plan for me. If you are in need of a quality GM certified used car....go see Omar and the fine folks at Naperville Chevy and they will take great care of you.

Louis

Feb 24, 2015

This is our family's 4th car from Chevy of Naperville. I can't speak more highly of our experience at this great facility. Everyone is friendly and you always feel like you are their top priority. I will continue to do business there as long as they keep Kevin Fortman. He is the best sales person I have ever encountered.

Watershedrocks

Feb 20, 2015

The best experience I have ever had buying a car. No hassle or anything. Great service, the deal got done and I am a very happy camper

Kelly

Feb 20, 2015

Best experience I have ever had buying a car. No pressure and friendly staff. Would absolutely visit this dealer again

Pnoy

Feb 19, 2015

Thank you BILL LUTZ (jollyman) for being so professional and helpful. It was a great buying experience for someone who really want their customer happy and satisfied.

Bob

Feb 11, 2015

We purchased a 2015 white Corvette and were treated great by a new young salesman, Bill Cranley. We would recommend our experience to friends. We worked with Dan Gulley as well on our first visit and on the second, the day of our purchase, we worked exclusively with Bill who was very knowledgeable and honest.

cyndaroo

Feb 10, 2015

Just bought a 2015 Sonic. Emily Smith was great to work with and she walked me thru all the steps. Best car buying experience I've ever had. Everyone was friendly, helpful, and willing to answer any question. I received a fair value for my trade in. Every associate I had contact with was a positive experience. Every step in the process, from my initial walk thru the door to the purchase 6 days later, was great. I especially loved the test track and being able to test the car on ice in a controlled environment. Really was the best buying experience I've every had. Thanks Emily!

javier

Feb 9, 2015

Thank You Omar for all your help on answering all my question and help me find the car I was looking for and make my purchase more easy.

Kat1219

Feb 9, 2015

Will Perez was a huge help in my search for a car! He did a great job and I couldn't be happier. Great person to have on your team!

bigmak2095

Feb 6, 2015

Stopped in with my son just to look at cars that might be a better option than the gas guzzler suv I was driving. Met the salesman Will Perez and ended up going home in a beautiful Cruze! Will's patience and knowledge of the products was outstanding. Even when I felt like I had had enough and seemed overwhelmed, he could sense this and grabbed me a water and gave me some time to sit and relax. Absolutely no pressure and didn't feel he was helping us to make a sale but rather to find the right car for me that made me happy! I will definitely be a Chevrolet of Naperville customer and will tell my family and friends. Thanks to Will too! Great customer service!

Deusen7

Feb 6, 2015

Will Perez did an amazing job on selling me a fantastic car! He took the time to make sure I was comfortable and didn't push me into a sale. I would recommend him to everyone!

RG1221

Feb 6, 2015

You are very fortunate to have Sean D working in your service dept. I've been taking my vehicles to him for over 10 years and he is the reason I keep coming back to Naperville Chevy. I know I can trust him with the care and servicing of my vehicles. He is responsive, knowledgeable, and an advocate for the consumer/vehicle owner. To me, he is the face of the dealership and I will follow his advice and guidance in the servicing and care of my three Chevy vehicles. Thank you Sean!

yodjrun

Feb 4, 2015

I had my eye on a 2014 Tahoe and I needed my wife to go see it. We dragged our feet a bit and lost the opportunity. She went back to see Will Perez our sales person and he showed her a few options. In the end we got the car we wanted and needed. Will has been fantastic with his follow up and follow through. Anything I have needed I have texted or called him and he has taken care of it. His "can do" approach is a completely refreshing attitude. My experience was as smooth as it could have been. I would have already recommended Will to a few friends and I hope they will shop with him.

ajordan

Feb 3, 2015

I had been searching for a new truck for a few months. After stopping by Chevrolet of Naperville to see what they had we ended up coming back because customer service was the best here. Emily was awesome and super helpful through the process of finding me my dream car. Everyone involved was extremely friendly and made this process enjoyable. Will definitely be recommending Emily to friends and family who are looking for a car.

ArmyDrillSgt

Jan 27, 2015

I was in the market for a nice new truck and decided to stop by and see what was out there. Steve met us and asked what we where looking for. We said the Colorado LT four door. We got to take a black one for a test drive with no pressure to bye. I was able to order it new from the factory just how I wanted it. The color of rain forest green and beefed up tires makes this truck really nice.Bottom line is these guys know how to get you want you want and then to service it. Great bunch of folks working there so stop on in.

Talksalott4

Jan 24, 2015

I had a very plesant experience when buying my new car and trading in my old car. We test drove the car i ended up getting and the transaction went smoothly. I did not feel pressured and felt we got a good deal

Dustin

Jan 24, 2015

Bob is the reason I bought a car. One of the best salesmen you will find. Highly recommend him, even ask for him. I was dreading the car buying process and he is the reason it went so well. Thank you Bob!

NewOwner

Jan 18, 2015

Good experience from the time I walked thru the door for my test drive of the Malibu. Jeff Albert was the sales person and he is very informative and explained all the options on the car the day of the test drive and when I went back to purchase the car.

Jean and Joe

Jan 11, 2015

Right from the start Omar was friendly and courteous, he made sure we found exactly what we wanted and found the best price to fit our budget. He was also very knowledgeable about the different vehicles and answered all of our questions with ease. If we are ever in the market for another vehicle we will definitely come see Omar.

klassieyone

Jan 11, 2015

I was quite impressed with the professionalism shown to me at this dealership by Omar and Premo. They made purchasing a vehicle a very pleasant experience. They answered all questions in a very caring considerate manner. I sincerely believe they really cared about me as a consumer and as a person. I most certainly will give these two gentlemen an opportunity to serve me again and again and again.

BrianLS1TA

Jan 9, 2015

They listen to what I want and try to make it happen, they're very personable, and they are not pushy at all. I've purchased two vehicles from this location and was very pleased both times. They have a great service department as well. I would not change anything about this dealership.

Angus

Jan 8, 2015

Lori did a flawless job! She got me in and out in a timely matter! She was very easy to talk to and friendly to work with

mommylovesdilly

Jan 6, 2015

Not only was that the easiest car purchasing process, it was incredibly customer service friendly. I was given options based on my criteria and did not feel pressured like I have with past purchases through other dealers. Steve and David both helped me and were informative of both financing terms and the bells and whistles on my new truck. I also briefly dealt with Sherri regarding some options, although I did not purchase any at the time. She was incredibly knowledgeable and friendly as well. Premo was quick, thorough and that was hands down the fastest in and out of the finance department ever! I am super pleased with the overall experience and will definitely recommend them.

Anthony

Jan 1, 2015

I just bought my fourth car from here, and I wouldn't go anywhere else. They are committed to giving their customers the best service and the best price!!!

rmorn307

Dec 30, 2014

Very good experience from the time I walked in the door. Top notch service provided, I had a great experience as this is my second time back for a purchase since 2007.

shawn

Dec 30, 2014

They were very friendly and helped to satisfy all of my concerns about ordrink my new truck! Dan Gulley and Jim Doll were amazing! They were the two that I dealt with the most but everyone was very helpful.

GR

Dec 29, 2014

My experience with everyone at Chevrolet of Naperville was outstanding! They were extremely helpful from start to finish and I would highly recommend them to everyone!

LMolina

Dec 26, 2014

Honestly this was the simplest car buying experience! I started by searching on car guru then emailed this dealership. They had the car I was looking for and it was priced right and I was able to negotiate it down within my budget. I live about an hour from this dealership and also delt with false sale ads and Kim Koenig quoted me with taxes fees in writing BEFORE making the trip to the dealer. My price for the make and model I wanted was rated good or great (can't recall) on car guru and I made the trip out. Emily Smith was my sales person and was very informative and no pressure sales. I test drove the car and they even had a test route with different road conditions. This was the first dealer I came across that had this feature. Paperwork was clear and no funny business. I should mention I didn't finance as I paid in full. I had a car porter, Eric pick me up from the Metra to pick the car up after detail and he was such a polite and friendly young man!

Ronbat48

Dec 23, 2014

I just purchased anew 2015 Chevy Malibu. Emily Smith was my sales consultant--she was great!!!.As knowledgeable as she was friendly. When I came in, I was thinking that I was going to buy a 2014 Chevy Cruze, but with a great rebate program she was able to get me a new 2015 Malibu at almost the same price. I also had a pre-approved check that I was going to use and she was able to get that rate beat for me which saved me about $75.00 a month on my payments. Everyone I dealt with from Emily to Sheri to Andy in Finance was friendly,knowledgeable, and professional unlike dealerships I have dealt with in the past. Now as long as the service department holds up there end, and I'm sure they will---You have a customer for life Ronald T.

Amy K.

Dec 19, 2014

We were looking for a used car after my 14 yr old car finally decided to call it quits. After a few visits at other dealerships, we ended up here. Bob Kozar met us in the parking lot. He listened to what we were looking for and led us inside where he pointed out a car that ticked all of our boxes. He was respectful and honest (a rare trait in sales people). He didn't badger us or make us feel uncomfortable. We ended up buying the car and the whole experience was rather easy (but long. Although waiting the long hours is expected when buying a car). The car is wonderful (2011 Traverse), but we did find a few minor issues that Bob took care of right away so we can't complain. We would gladly recommend this dealer and Bob to anyone looking for a used car.

ajk107

Dec 15, 2014

Went into the dealership a week ago to look into purchasing a new vehicle. Met with Kevin and he took me for a test drive and then went over all of the information with me. He was very personable and friendly and presented me with a very reasonable price for the vehicle. After coming to an agreement I then spoke with Sherri and Sammy. The attention to detail, and the level at which everyone explained all of the information to me was excellent. It was one of the best experiences I have had while being at a dealership. I would definitely recommend them if you are in the market for a new car.

em24u

Dec 14, 2014

We were dreading having to buy another car, but every part of our expericnce at Chevy of Naperville has changed our car buying experince! We have never had better customer service and were treated with respect and felt the deal we made was resonable and did not feel like we had been taken .We will recommend this dealer and Emily to all we know!

andy657

Dec 10, 2014

Mr. David Zayed provided most excellent customer service, exceeding my expectations. I would highly recommend that anyone buy a car from him in the future.

Prochaska5

Dec 10, 2014

I would highly recommend this dealer. We recently bought a new car here and have been very happy. David and Wayne both went out of their way to accommodate our every need. I am also a huge comparison shopper and got by far the best deal here. We went to 4 dealers looking at the same car and by far the best deal was here. David came in on his day off to work to assist us since that is the time that worked with our busy schedule the best. He always had a smile and was very helpful. He did not let us leave until all our questions were answered and that he was confident we were comfortable with all the features of the car. We were never pressured into anything we did not want or need.Wayne the general manager was also a joy to work with, extremely helpful and kind. We also went in the dealership with 4 kids ages 7-12. They were so kind to our children and made them feel welcome as well. David even put a giant bow on the car knowing it would put a huge smile on the kids faces. When we went to pick up the car my kids asked if David and Wayne would be there too! By far the best car buying experience we have ever had. We also love the 2015 Traverse.

samc6

Dec 3, 2014

David zayed not only is a great spectacular sales man but also treated me like a friend . I highly recommend anyone to drop in and experience purchasing a car and having david zayed be there sales agent thank you david I love my car.

dnav1102

Nov 24, 2014

It was a very quick and easy process. They answered all my questions and were helpful. Car is great and the salesman, Tim Olson knew his stuff.

mikey.fiore.5

Nov 21, 2014

George Moore was great to work with. I never felt pressured, and easily worked out a deal. Everyone was very friendly. Great experience. Thank you

tim12j

Nov 4, 2014

We researched the truck we were interested in getting and it was not on their lot, so the salesperson Jayson Johns and Dan Troy searched within a 200 mile radius to find what we were looking for. Going that extra mile for us. We were impressed.

Matthew

Nov 3, 2014

Our recent vehicle search took us to visit no less than a dozen different dealerships in the area. None of them came close to the experience we had at Chevrolet of Naperville. Even early on in our shopping process, long before we were ready to make a decision, it was clear from both actions and words that Ian Lachman was trying to EARN our business. He listened to our needs and spent a great deal of time patiently answering all of our questions. Rather than trying to force us into a vehicle that was already on the lot, Ian took the time to locate the vehicle we wanted to purchase. When it came time to discuss pricing, it was refreshing when Ian's initial offers for both our new vehicle and our trade in were exactly in line with what our research had suggested they should be. It was nothing short of pleasurable to do business with Ian and the rest of Chevrolet of Naperville.

mgrandt

Nov 2, 2014

Our recent vehicle search took us to visit no less than a dozen different dealerships in the area. None of them came close to the experience we had at Chevrolet of Naperville. Even early on in our shopping process, long before we were ready to make a decision, it was clear from both actions and words that Ian Lachman was trying to EARN our business. He listened to our needs and spent a great deal of time patiently answering all of our questions. Rather than trying to force us into a vehicle that was already on the lot, Ian took the time to locate the vehicle we wanted to purchase. When it came time to discuss pricing, it was refreshing when Ian's initial offers for both our new vehicle and our trade in were exactly in line with what our research had suggested they should be. It was nothing short of pleasurable to do business with Ian and the rest of Chevrolet of Naperville.

Csantana183

Nov 1, 2014

The dealership is awesome. Everyone was friendly, helpful and great to work with. Wayne and Emily went above and beyond to answer my questions and make the car buying experience wonderful. Would definately recommend this dealership.

Csantana183

Nov 1, 2014

The dealership is awesome. Everyone was friendly, helpful and great to work with. Wayne and Emily went above and beyond to answer my questions and make the car buying experience wonderful. Would definitely recommend this dealership.

James Shoe

Oct 29, 2014

Spent several days shopping for a car - we encountered every story you can think of almost as if it was scripted. Decided to try Chevrolet of Naperville - we saw a car on line that was priced good and looked like a value. My wife and I went in and waited for the bait and switch.I'll be damned if the car was as advertised on line. We went out with Raj - took a test drive on their private track that allows you to feel the car on a closed 'obstacle' course (some hills, tight turns, wet pavement, and area to back your car into parking spots, drive up hill/down hill, etc.) Car drove nice - we closed the deal (5 days ago). The closing - while everyone was VERY nice, closing was a bit lengthy. We had to meet with several people - all with different but helpful info about the car and programs [GM Certification, Chevrolet of Naperville services available, roadside assistance, OnStar, etc.] I really liked the attention to detail; my wife, not as much. In any event - I've read some bad reviews of this place too (some, similar to some of my horror stories last week). I can't confirm or deny but based on my experience with Raj - we would definitely go back and recommended these folks.

redsox67

Oct 22, 2014

My salesman, Kevin, was a straight shooter -- no hustle or pressure. He genuinely helped us find the right car for the right price. This is the second deal I've done with Kevin. I'd be hard pressed to work with anyone else the next I purchase or lease a car. If you like working with someone who's honest and gets things done, Kevin's your guy.

vossgx

Oct 15, 2014

Dealership is awesome. Everyone is friendly and great to work with. David and Sherri went above and beyond to answer our questions and make our car buying experience wonderful. Would definately recommend this dealership.

thickerella

Oct 7, 2014

Just wanted to give a shout out to David and Dan. I did my research and wanted to pop in after work to test drive the vehicle I had in mind. David made me feel comfortable and was very knowledgeable on the car I was looking into. It meant a lot how they worked with me, considering my Dad lives in another state and had no male figure to come with me to car shop. I appreciate the outstanding customer service!

kim.oliver.3150

Oct 5, 2014

Bob did a good job in helping us out and was very responsive when we had questions. He vollowed up appropriately, but didn't overdo it.

barnbabe51234

Oct 2, 2014

David Zayed was so helpful with everything! He did an outstanding job from explaining the quality and greatness of the Chevy Cruze. He was very patient with my "needs" of the car and didn't stop until he found the perfect one for me that I LOVE. David made our experience a great one and we commend him for all the hard work he did for us in getting the perfect car for me. Dan Troy is also a great sales manager. We had such a great time conversing with him and he worked with us to get a fair and excellent price along with great rebates! Such a great and outgoing guy and I am so happy that we got to do business with him. Premo Matejczuk did an amazing job with the financing. He was very patient with us and made sure everything was down to the "TEE". Very helpful and he even got my name as the co-signer of the car so I can build up my credit. That was great! At the end of the day, I am so grateful and happy that we had the opportunity to get to know these great employees of the Chevy Dealer. I highly recommend this dealer to anyone who would want to buy a car. I can't thank them enough for all the effort, time, and sweat they put in to make me a very happy girl. I can honestly say that I was very honored to work will all three of these fine businessmen. Along with the whole staff!!! Sherri was great explaining all the accessories I can get added onto my cruze as well, and I can say that I will for sure be going to her for the best job done with what I would like done. Thank you for everything and all the hard work and effort all employees put in to make this a great experience for me. It is very reassuring that I know this place has my back and I can contact them at any time when I need help with my car. Thanks again!!! (5 stars all across the board in my book!)

online shopper

Sep 30, 2014

I recently purchased a Cadillac from Chevrolet of Naperville. I did my research online to find the specific make and model vehicle that I wanted. I contacted the dealership initially and got the information I needed and then I got an email every day for a week from a different person associated with the dealership. This told me they had a well run operation. Bob Kozar was my Salesperson and he was excellent. He went over everything with me in detail including the sale of the car, features,financing, and rental car as I traveled 26 hours roundtrip to buy the car. Although I was not from the area and wasn't familiar with the dealership I went with my instincts and decided to to business with them. This turned out to be a great experience and I can truly say that Chevrolet of Naperville has a first class operation. I would highly recommend them to anyone looking to buy a car.....................SS

RogerE

Sep 27, 2014

Bought a car and a truck and traded two trucks. Very happy with the value of the trades and the price of the new vehicles. Actually, the trucks I traded were purchased from Chevy of Naperville too. Do all my service work there. Couldn't be happier.

pat.jobin

Sep 25, 2014

from the time my wife and i walked in the showroom to purchase a new vehicle; we were treated like family, from the following people. steve deason, david zayed, rob lee, sherri pacchino and last but not least sammy saad. each and everyone of them took the time to answer any questions that the wife and i had . in a very relaxing and professional manner, we were offered soda ,water coffee over a period of 4 hours. we looked at several vehicles, and we did not feel rush or pushed into a purchase. we did walk out with a new vehicle, i might add this is our third vehicle in 5 years. again from the mrs and myself we thank you for a pleasant and enjoyable experience

caseyg1086

Sep 24, 2014

Great experience, great communication, from the sales person up will be advising whoever is looking for a certified used car to check them out. Definitely a most positive experience with any dealership I've dealt with no pressure or tactics trying to manipulate absolutely love the place and i will be a repeat customer.

dholmen

Sep 22, 2014

We did quite a bit of research and found a car online. Walked into Chevrolet of Naperville as serious buyers and they took their job extremely seriously. To make their job more difficult, we were under serious time constraint because we had to be at a family wedding in just a few hours. David Zayed was super with his attentive customer service. Dan Gulley was by far the best sales manager we have ever dealt with - and we have purchased quite a few new cars over the years. David and Dan made our car purchase extremely easy. We were out the door with a car better than what we wanted at a great price and a great deal on our trade in. David, Dan and Premo worked tirelessly to get us out of the door in time for the wedding! Went back a week later to discuss warranty and to go over the new car and Premo went out of his way to make things easy and quick. David was very patient in explaining all the features of my new car. I will only buy from this Chevy dealership in the future. Customer Service is a top priority for this dealership. I forgot to mention Christina in Internet Sales who very quickly and accurately esponded to all of my questions which led us to this dealership.

ccaneff

Sep 18, 2014

Awesome service and salesman. We had a great experience! There was no pressure only helpfulness and professional service. Highly satisfied with the whole experience. Thanks

JKurzweil

Sep 13, 2014

I purchased a Brand New 1500 Silverado and It had a few scratches on the hood, somehow rust on a front towing hook, a scratch on the steering wheel, stain on middle front seat. Normally this would not be an issue because the dealership said they could take care of it over the weekend and I could finish the purchase on Monday when I pick it up. All they did was got the stain out of the seat. I had to bring the truck back a few days later for the dealership to correct the issues. I did and again nothing was done even after having it for a few days. They finally said they would order the new parts to replace the damaged/rusted parts and when they came in they would change them and have the scratched parts of the truck repainted. Over a Month later I called them to find out why it takes 4-5 weeks to get parts for a brand new vehicle and was told that the parts actually came in a week ago. I was just never called. The dealership has my vehicle now and says it will be at least a week. Keep in mind I live approximately an hour away and have now driven back and forth a few times because of their vacant promises to get it done quickly.The sales person who sold the truck checked back with me twice to see how I liked the truck and when I told him the troubles I was having he said he would look into it and call me back. He never called me back.Although friendly, the Service Department and Sales Person do not seem to care about an individual customer. I cannot, with a sound mind recommend Chevrolet of Naperville.

Lcarestia

Sep 10, 2014

I recently visited Chevy of Naperville for a service on a non-Chevy vehicle and I received such excellent care and attention regardless of the fact I was not arriving in a Chevy. I was so happy with the results of the service and cannot recommend Sherri enough. She is delightful to work with and I can say the same for all of the Chevy staff I came into contact with, from the moment I drove in to the time I paid my invoice. Thank you!!

k0ikleppe

Sep 2, 2014

I had an excellent experience from start to finish at this dealership! The staff are very friendly and helpful and Emily Smith was delightful to work with and really knowledgeable about cars. I loved how she knew how to target exactly what I wanted in a vehicle - looks, reliability, and price point to be specific. Andy was very friendly and helpful with guiding me with all of the financing & warranties available. I am sure to be a customer for life! Thanks again, Chevrolet of Naperville, keep up the great work!

1nc0gn1t0.bcb

Aug 27, 2014

Dan Troy was the sales manager that responded to my specific situation. Steve Deason and Isaac Flores were very friendly, helpful and professional as they assisted my wife and I as we shopped for a new 2014 Traverse 2LT. However, when I asked about whether the dealership's participation in a specific "Car Buying Program" offered through my bank and insurance company, Dan Troy said that they did and that they did price-matching. When the time came to actually negotiate pricing based upon the price-guaranteed certificate that I received through the buying program, he immediately began telling me that there was no way that any other dealership would actually honor the price - that I would go to another dealership and buy from them only because I would not be smart/strong enough to not buy from them if they didn't honor the price either. Dan Troy was simply trying to throw numbers at me and bully me into not leaving his dealership without making a purchase. I'm happy to report that I indeed took the price-guaranteed certificate to Bill Kay Chevrolet in Lisle, IL and found the exact Traverse that we were shopping for at an even better price than the certificate price. We purchased a new car for several thousand less than Dan Troy was trying to sell us a Demo Car for. The process was relaxed, and the purchase was negotiated entirely via e-mail with no pressure sales tactics. The Bill Kay sales staff went out of there way to find the car that we want and a very good price! I would not recommend Dan Troy at Naperville Chevrolet to anyone!

muggle07

Aug 23, 2014

Had a great experience buying a certified used SVU that I had found on line. Bob was friendly, explained each step as we went thru it. Very stress free experience!! Would recommend Chevy of Naperville to friends and family. (Ask for Bob !!!!)

Joe Moese

Aug 22, 2014

Not much to say. They were very friendly, very informative, and treated me very well. I very much enjoy the new car that I bought. I would recommend them to anyone. Thanks guys!

Very Happy

Aug 22, 2014

Finally, a dealer and a salesman that understand just how frustrating buying a car is for people. We had an exceptional experience from the moment we walked on the lot. Like everone else, I'm very cynical about car salesman and the whole process. My son and I searched for a truck for weeks and got the run around from every dealer until we arrived at Naperville Chevy. We were treated well and got a great price. Our salesman, George Moore, should be teaching classes to all salesman on how to treat customers with respect. He was exceptional. I have great advice for all car dealers. Send your staff to see George Moore at Naperville Chevy. My advice for anyone looking for a new or used car; call George or one of the other sales staff at Naperville Chevy. I drove 28 miles to get there. I will buy all my cars from now on from Naperville Chevy and from George Moore. Thanks again.

gregoryfrieh

Aug 19, 2014

i went to numerous dealers for a good price on a new camaro and a good trade in price on my car. everywhere i went they always low balled me on my car and tried to rip me off on the price of the camaro. that was until i went to chevrolet of naperville. they beat everyone on the trade in by at least 1k and they were the cheapest place that i found for a camaro of my choice. they did everything they could and achieved what i wanted. kevin fortmann was a very nice associate and got everything i wanted. thank you guys. i am a proud owner of a 2014 camaro.

Marie520

Aug 17, 2014

My experience at Chevy of Naperville was excellent. My sales reps were very helpful and friendly the entire time and helped me every step of the way. I highly recommend coming here to buy a new or used car.

scott565

Aug 11, 2014

Out of all the dealer ships I have been to in my life, I have never been to one that was all about the customer, Not just the dealer. They work with you to get the right price. And to make sure you happy and satisfied. I definitely will be back to purchase another vehicle at this dealer ship. My sales men Amin Aminipanah was outstanding.

AshAnna E. McBride

Aug 5, 2014

Overall this dealership has always been my go to place! But the service given by Emily Smith & Jayson Johns was wonderful. Very honest people, help you find the car fitting for you financially, and feature wise.

Rose T lisle

Jul 30, 2014

Michele Pfaff was a well informed, knowledgable, and helpful. From test drive to negotiating, Financing and delivery it was an enjoyable process. I believe that Chevrolet of Naperville is a well run friendly and fare dealer Negotiating with Wayne Michor the GSM was enjoyable he found the Cruz I wanted at the price point I needed. That was exactly what I requested. I would Highly recommend Chevrolet of Naperville. Thanks Michele, Wayne and Primo

Janet & Ron

Jul 28, 2014

We have been going to this dealership for years and Jim Doll is very professional, and always finds the car we would like to purchase. There is never any pressure to make a purchase.

DavidMartinson

Jul 27, 2014

Quick and easy, got a great deal, and my salesman was very helpful. They were able to work with my budget and find me the deal that I wanted.

Mvalaski

Jul 25, 2014

I really enjoyed working with David Zayed in the purchase of my new Equinox. Not only was he really personable, he was open and honest, and patiently explained all the details of the sale. He also spent additional time following the sale, to go through all of the features of the vehicle, which I really appreciated. In addition, Rob Lee and Premo Matecjzuk were very helpful and friendly.Thank you for a great experience!

jchase4301

Jul 15, 2014

Recently bought a SS from them after trading in the Cruze I bought for them last year. Awesome from top to bottom. Emily, Sherri and the guys were GREAT! There is a reason I went back to them and Emily because they were so good the 1st time around. Good job y'all, keep up the good work!

Brian Rodriguez

Jul 14, 2014

This was the 1st time I've been to this dealership and I received phenomenal customer service. I worked with Dan Gulley and Steve Deason while looking for my vehicle. I 1st bought a Silverado 2500HD Truck from them, but after the first day of driving it downtown, it was extremely difficult parking in the parking garage. I called Steve and Dan about how this vehicle wasn't going to work for me and they just said, bring it back in and let's get you into something that will work for you. I ended up buying a 2015 Tahoe from them instead. How many dealerships will do that for you?? I first went to Bill Kay's Chevy Dealership and they weren't going to give me much money for my 07 Tahoe I was trading in, they didn't even want to budge on the price! Dan gave me exactly what I wanted and I couldn't have been happier about it. These two guys really went to work for me and if you're in the market for a Chevy, believe me, you'll want to come here for your final purchase.

mrob88

Jul 13, 2014

We recently purchased a vehicle from Omar Ramos. He made the transaction comfortable and run smooth. We had some questions after we took delivery of the vehicle but Omar answered the questions without any problems. He is very friendly and seemed honest, which we really liked. Hope to deal with Omar again with our next vehicle purchase.

Pat Foster

Jul 2, 2014

Emily Smith was truely a great pleasure to work with. I told her over the phone exactly what I was looking for and she went out of her way to find it and get it for me. Andy Munson in finance was a breeze to work with. Sherri Pacchiano let me know all of the extras that are available for my NEW 2014 Equinox and what wonderful protection packages they offer. Thanks to Joe Buerger in service for letting us know how AWESOME Chevrolet of Naperville and their employees are. Will definately let all our friends and family know this is where they need to go for their next vehicle.

flyersfan1119

Jul 2, 2014

George was an awesome salesman! From our first visit, he answered all questions or found out the answer if he didn't know.He never pressured us into anything. Just ask for George if you want a knowledgeable, friendly, and all around good guy.

Charlie2014

Jul 1, 2014

I was not sure if the Chevrolet Volt was the right car for my wife & I but after test driving I was sold on the Technology that GM had put into the car. Chevrolet of Naperville was very friendly and answered all my questions . Very professional and knew the car well. Our sales person Isaac Flores answered all of our questions and I would highly recommend him for helping a customer in the market thinking about buying a Volt.

Bob Schneeberger

Jul 1, 2014

Went to the dealership to purchase a used car for my son. Very smooth transaction. Saw the car we liked, took a long test drive and came back and bought it. Very friendly staff and and got the deal done with no pressure or tactics. Would highly recommend.

diss

Jun 30, 2014

Omar Ramos was great working with. He is very professional and he worked with me on a purchase of a 2013 Yukon. He is a good sales person and I wish him well. Sherri Pacchiano was easy to work with on all the dealer programs and any auto detail items. She was also very professional and has a great help as well with me adding some items to the truck. I found your dealership on line as I live in Michigan, your staff was easy to work with. Good luck.

timburg

Jun 29, 2014

This was by far the easiest car purchase I have ever made. Everyone I worked with at Chevrolet of Naperville was courteous, knowledgeable and very considerate of my time. I will certainly recommend the dealership to my family and friends and would absolutely purchase a vehicle from them again.

Me

Jun 29, 2014

Best car shopping experience ever. tony Rogers had a no pressure just inform of the what the car can do sales attitude. Never felt like we were being pressured to buy

camaro2014

Jun 19, 2014

Well pleased with the entire purchase procedure.. Emily Smith was very knowledgeable of the vehicle I purcased and providedan informative test drive experience and answered all my questions.

davidevo

Jun 14, 2014

Overall a very good buying experience at Naperville Chevrolet. Emily Smith was very professional and really sold me on the 2014 Equinox I purchased. Emily walked us through everything about the car, which included a test drive on the "Test Track" near the dealership.

dave32

Jun 12, 2014

My experience with Dan Gully and Chevrolet of Naperville was an excellent one. Dan did a very good job of listening to what my family and I wanted in a new vehicle and worked hard to put together a very attractive program to meet our needs. He was able to deliver the right car at the right price in a very efficient manner. Everyone that we dealt with in the process from our first conversation with Dan, through the business office and finalizing the deal was great to work with. I have bought several vehicles from Dan over the years and each time he and the team are great to work with.

mjmkmm221

Jun 10, 2014

Emily was very helpful with our purchase. We test drove vehicles and even drove around the lot with her until we found the vehicle for us. The purchase went smooth and we love the Chevy we purchased. The customer service was excellent and the services the dealership offers is outstanding.

bonomini84

Jun 7, 2014

The Staff went above and beyond my expectations, from the moment I walked into the dealership til the moment they handed me the keys, They made sure I understood everything about the vehicle and were very knowledgeable. The staff was very personable and went out of their way to make sure I was comfortable.

bobj3241

Jun 2, 2014

This is the second 2014 car purchased from this dealer. I was all set to buy a new Toyota Prius when I dropped by Chevy of Naperville to have the fluids checked on my wife's Equinox. Our sales rep, Emily Smith, suggested I look at the Chevy Volt instead (she drives one). She was extremely knowledgeable about the product. I made the switch from the Prius to the Volt. Emily later remarked that I 'bought the car'. I corrected her and said she 'sold me the car'. Like I said I was inches away from buying the Prius. These are professional folks to deal with. Negotiations went smoothly with Dan Gulley. Paperwork with Sammy Saad was seemless. Lastly, the General Manager, Wayne Michor, was good enough to take care of some minor issues with my wife's car. I was completely satisfied with the outcome.

sgaynes

May 31, 2014

Our salesman Omar Ramos did an excellent job explaining the features of our Chevrolet Captiva and answered all our questions in a professional manner. The experience with all the employees we spoke to was great! Omar was by far the best car salesman we have ever dealt with. He was extremely knowledgeable about the vehicles and very polite. We really appreciate the pleasant experience we had in buying our new Captiva! We will definitely return here for our next purchase.

livelaugh93

May 30, 2014

I have given the rating due to the great customer service I received from David. I was very nervous about buying my first car and he made the experience easy and a lot of fun! He went above and beyond working with my schedule, with a great attitude about it (even coming in when he was not scheduled to work). He took time out to show me how everything works and to make sure I had no questions about anything. He helped me receive all the rebates I possibly could as well. He is AMAZING and makes the whole process an enjoyable one! Hands down the best salesman I have ever worked with!!...HE IS THE BEST!!!

slapage

May 30, 2014

We stopped in the dealership on 5/24 to look for a car for our daughter. We had a good idea of what we wanted, but like buying any car, we were prepared for a long day of negotiating and pressure from a sales team.We worked with David and were pleasantly surprised with his knowledge of the vehicle and no-pressure demeanor. He made us feel like family and made the entire car buying experience easy.We will be back for our next car purchase!

Ljckh

May 29, 2014

Ian made our visit extremely comfortable. There was no high pressure selling! Once I had decided to purchase an Impala, Ian was helpful in locating the exact one I wanted. Upon delivery he explained how all the accessories worked. I love this car and would definitely recommend this dealership to my friends.

Arguetayahayra

May 29, 2014

Para la compra de mi primer auto el agente de ventas Isaac Flores fue el que me atendio lo cual estoy satisfecha con su atencion. Ya que mi mama y yo vimos su esmero que realizo en hacer la venta, siempre dandonos nuestro tiempo, ser paciente, y disponible a todo. Al Igual Sammy Saad el agente de financias tambien se comporto ala altura y con ganas de ayudar al cliente.

christine826

May 28, 2014

I went in to buy my first new car. It was an awesome experience. Emily was very knowledgeable, informative, and helpful throughout the whole process. She had great customer service.

JAP83

May 27, 2014

My family was in the market for looking for a larger vehicle, however we were patient in waiting for price we could not pass up. We found that deal at Chevrolet of Naperville and could not be happier. We were promptly greeted by Tony Rogers when myself and my two children arrived to check out two vehicles we were interested in. Tony was very accommodating and professional even when my kids were running around and crawling in and out of the vehicles. Once we narrowed down the vehicle we loved, I was able to put a hold on it until the following business day so that my husband, who was on shift the day we viewed the vehicle, could come and see it. We ultimately purchased the vehicle we picked out and couldn't be happier. The services included and offered even with buying a used car blew us away. Sherri Pacchiano was so friendly and thorough with the services offered through the dealership and Chevrolet, we were impressed with her presentation and friendliness. Andy Munson was fantastic at financing our purchase and was quick, thorough, and honest in what we were trying to think through on our financing. The dealership is clean and well organized with lots of friendly employees everywhere. There was no pressure and did not have to haggle the price because you could NOT beat the price we were given. I have purchased many cars, both new and used, in the past, however I believe this experience was probably the smoothest and least pressured purchase my husband and I have came across.

nthsider

May 25, 2014

I had a long standing issue with my 2013 Malibu, the service team had done as much as they could and had escalated the problem to GM. I expressed my concern to dealership owner and I received a call within 24 hours from Dan Troy who simply said Danny Wolfe passed on your message and it is my job to make you a satisfied customer. Long story short, he worked a deal to replace my car. I will most definitely buy another car from Naperville Chevtolet. It is clear the customer is thier first priority.

frustrated car shopper!!

May 24, 2014

I went to look at a used car. Everyone was rude and stared at me the whole time I was in the show room. The salesman told me I wouldn't get approved for a$ 20000 car even though I make over $50000 a year. I felt like I was being judged based on my age ( I am 20 but I'm a nurse). I have good credit and was going to put a down payment. The salesman didn't even attempt to see if I could get approved for a loan and told me I was never going to get approved for the used car I wanted. I think he couldve put a little more effort into it.

terriapm

May 17, 2014

The team did a great job of helping me almost fix my old car, but instead I got bought a new one. Thank you team

trowlands

May 13, 2014

I'm normally not one to submit an online review, but my experience at Naperville Chevrolet was so fantastic I want to share it. My salesperson was Emily Smith. From her initial approach, which can normally be very awkward, she was an absolute pleasure. She strikes a perfect balance between a knowledgable salesperson and a down to earth person you'd like to have a beer with. While she knows everything about the product, which in this case was a Chevy Volt, she doesn't bombard you with more than you want to hear. She also didn't pressure us when we left to think about the purchase. Dan, Sammy and even Sherri who tried selling me the "clear coat" were all very professional and extremely curtious. If you hate car dealerships, try this one!

phayes22

May 13, 2014

I loved Emily! She was great.. Funny person to be around as well! Full of energy and passion for her craft.. and she knows her stuff

LynnH

May 13, 2014

My husband and I have searched all over for a used car these past 2 months. I avoided going to the dealership and did our preliminary shopping online...If I knew how awesome Chevrolet of Naperville was, I would not have hesitated to just walk in. We live 50 miles away, but I had to see this car...at first I spoke to Jessica, the internet sales person, she is kind and knowledgeable, then I arrived and Will Perez is my salesperson. The BEST guy out there. Super kind, not pushy. I told him what I was looking for and what I had seen before. He is honest and just a nice guy to talk to. He knows a lot about cars, which of course helps! Travis is the used car director on the floor and he is just as nice! They make you feel comfortable, everyone talks to you as if you've known them for a long time! We bough a great car at a great price...and we got a good deal on our trade-in...Please, if you're looking online check out their used sales department at Chevrolet of Naperville, you won't be disappointed. I know we weren't! Lynn H.

fergusona4

May 12, 2014

I saw the car that I wanted online, I called and Jessica checked to be sure it was in stock for me and set up an appointment for me the next day. Dan called me in the morning to confirm the time. When I went in the car was ready for me to test drive. Dan had David take me for the test drive and I explained my situation and that I was on a tight timeline so they helped me to get out the door and allowed me to drive the car overnight. Dan went as far as to take necessary paperwork that needed to be signed by my husband to my house to do so. I came back the next day to purchase the car. They were nothing but friendly and not pushy. I told them what I could and could not do and they did what they could to meet those requirements. David was friendly, and completely helpful. I would recommend him and this dealership to anyone.

queeneboneed

May 11, 2014

David is great at his job. He is easy to talk to, knowledgeable about the cars, and looks out for your best interest. He never pushed me to buy a car and pretty much let me run the show. He's extremely entertaining as well. I appreciated all of your help David and I will for sure send customers your way. Thanks David. YOU'RE THE BEST!!!!

dolson2

May 8, 2014

My fiance and I were in the market for a Volt but were torn between buying used vs old and didn't know much about the potential rebates/tax credits and other incentives available for buying new. We had been to other dealerships that were pushy and not very helpful in answering our questions. Ended up coming all the way out to Naperville from Chicago in hopes of finding some nice, helpful people and I can say the trek was worth it. Everyone we worked with at Chevrolet of Naperville answered all of our questions and made us feel comfortable. When we had finally decided on the car we wanted and the dealership didn't currently have that color on the lot, they immediately found us options from nearby that could arrive the next day. Even the paperwork was a breeze and stress-free which is much appreciated when making such a large investment. In addition, I have had the car only 1 week and have received multiple check-ins from the dealership making sure everything is running smoothly and to see if they could answer any questions that might've come up. Overall a good experience. I love my car, feel taken care of and have help only a phone call away. Would definitely recommend this dealership.

Klatham74

May 6, 2014

The staff were friendly, attentive and helpful. We had a pretty hassle-free experience. I normally dread the car buying process but was pleasantly surprised! Got a fair price on my trade-in too!

hough300

May 6, 2014

Dan Wolf Chevrolet sales force was excellent to work with. Great customer service. Made the purchase of my new Malibu very easy. Would defiantly recommend the dealership to my friends.

jfritz03

May 4, 2014

Got paperwork done fast, love the car. Very friendly, helpful and professional employees. Has great deals for certified vehicles with good warranties. We Recommend Naperville Chevy and will continue to go there.

Cclarke001

May 2, 2014

Excellent friendly accommodating Could not be a more pleasant tripEveryone was friendly and knowledgeableAvailable for follow upVery helpful with my link system

sergiois1

May 1, 2014

My experience with the purchase of a 2014 Chevy Sonic was everything and more of what i was expecting. From the salesman to the manager, they made me feel good and relaxed about the entire process. My family and i would like to thank everyone who worked with us to make it happen and now Chevrolet of Naperville is our chevy dealer. Thank You all from the Morales family.

Clarence "mechanic"

Apr 27, 2014

Tony Rogers was a great salesmen. I got my 2006 chevy crew cab for a fair price! Got every thing I needed, "Tony is a man of his word".

Pilch

Apr 18, 2014

I have taken my car here for service for years. So when it was time for new this was the obvious choice. There honesty and courtesy is far above any other dealer I have dealt with. Our sales lady Emily Smith gave us 5 star service.

Amanda2760

Apr 16, 2014

After being jerked around by another dealership, I found a car I wanted to look at online. I came to the dealership with my guards up expecting another fight and having to drive 5 or 6 different cars to find one I liked and then go through the long process of financing and money talks. I am so happy to report that this was not the case at all! I came with a few vin numbers of cars I knew I wanted to look at and Tim looked them up in the computer and took me to look at both of them, and a few others. When I narrowed it down to 2 that I was torn between (would have been happy with either) he took us back to the office and pulled ALL the paperwork for both cars so we could compare them. This guy knows his cars! I explained to him my frustrations with the other place showing me cars they knew I couldn't afford and trying to talk me into raising my bottom line. Tim took the original offer to Premo in finance and they reworked it to fit my needs. There was no fight, there was no going back and forth, there was no used car salesman negotiations just "we'll make it work." I came to the dealership just to look and left with a car that I LOVE. Tim even stayed late after the dealership had closed to program my phone into the Bluetooth and show me what all the bells and whistles and buttons did in the car. I am confident that I won't need a new car for a long time, but when I do you bet I'm coming back to look for Tim. I will absolutely be recommending this dealership to everyone I know. And if anyone asks, I'm sending them to ask for Tim! Thanks, Tim, for making the car buying process an ENJOYABLE experience!

Veteran car buyer

Apr 13, 2014

After days of surfing various car sites, I found a used 2014 Ford Escape with 5,000 miles at Chevrolet of Naperville, IL, some 25 miles from my home. One telephone call convinced me it was worth the trip. The sales manager and sales person were both professional and very helpful. No surprises. The dealership advertises "no haggle" prices and they were true to the slogan. I couldn't have asked for a better buying experience. A-1 on all counts!

Amurphy22

Apr 11, 2014

We appreciate all the time, effort, and patience Ian put into helping us get thee exact car we wanted. He was very polite and extremely helpful.

CoreyCler

Apr 11, 2014

Do yourself a favor and give Kevin a call when your looking for a vehicle. If he doesn't have it on the lot he will get it and get it fast. Keeps you informed the whole way through the process. Extremely happy with the price also. He beat everybody's price in central Illinois. The car was a graduation present for my wife and he even called later that evening to make sure she liked it. If I know anybody looking for a new Chevy I will be sure to give them Kevins number

RudyG19

Apr 9, 2014

I had the pleasure of working with Kevin Fortman. He was friendly, to the point, and gave me a great deal with my new 2014 Chevy Malibu. I look forward to continuing my business with him and Naperville Chevrolet in the near future.

agarcia1717

Apr 6, 2014

I usually avoid dealerships like the plague. I HATE high-pressure sales tactics, ridiculous mark ups, and being treated like Im an idiot because Im a woman. These are things I have experienced in the past at dealerships, which is why I have purchased my last two cars at carmax. We recently decided to trade in our minivan for a Chevy Traverse. My first stop was car max, because I didnt want to have to deal with the usual b.s. I test drove and picked out a used Traverse that I liked. However, a friend encouraged us to try out Chevrolet of Naperville before making any decisions, and Im SO glad we did. The staff was courteous and professional. We went out with Ian to test drive several different cars on their test track great experience! You can try the car without having to worry about all the traffic. Ian was patient with us, because we wanted to drive several different suvs, and he was helpful but not high pressure. We had done our research before coming in that day, and when they went over the prices, we thought they were very fair compared to what we had seen. We actually decided to buy that day. I didnt even have to haggle with them about our trade in, because they offered us exactly what we wanted, right off the bat. Dan G. took the time to go over all our options with us to make sure we were making an informed decision. We knew we wanted a few extras, including weather tech. Sherrie was a wonderful help with everything we needed. We finished off our day with Andy who breezed us through financing. Each and every staff person at Chevy of Naperville was courteous and professional. I really cant think of a criticism. When its time for my next car, I will most likely return to Chevrolet of Naperville.

armandors1305

Apr 6, 2014

FUI A VARIOS DEALERS Y NO FUI ATENDIDO COMO LO HICIERON EN CHEVROLET OF NAPERVILLE PEDI POR UNA PERSONA QUE HABLARA MI IDIOMA ( ESPANOL ), PARA ENTENDER MEJOR DE LO QUE REALMENTE BUSCABA, HISE LAS PREGUNTAS NESECERIAS DEL CARRO QUE BUSCABA EN ESTE CASO ERA UN CARRO DEL ( 2014 SOLAMENTE).ISAAC FLORES QUIEN FUE LA PERSONA QUE ME ATENDIO SOLO SE ENFOCO EN ESOS CARROS DEL 2014 SIN OFRECERME OTROS AUTOMOVILES QUE NO ERAN DE MI INTERES YA QUE NO ESTABA INTERESADO EN NINGUN AUTO DE ANOS ANTERIORES ME DIO LA INFORMACION QUE REALMENTE NESECITABA ME MOSTRO LOS AUTOS Y COMPARE LAS VENTAJAS Y DESVENTAJAS DE CADA AUTO DEL CUAL SOLAMENTE ESTABA INTERESADO, QUEDE SATISFECHO PORQUE ADQUIRI UN AUTO QUE ME GUSTA Y QUE PUEDO PAGAR Y NO ME VENDIERON UN AUTO QUE NO QUERIA COMO ACOSTUMBRAN VARIOS DEALERS VAS POR UN AUTOMOVIL Y SALES CON UNA CAMIONETA DEL 2011 O DE OTROS ANOS Y AL FINAL NO PUEDES NI PAGARLA NI TAMPOCO ES LO QUE TU QUERIAS ESTOY FELIZ PORQUE TENGO EL AUTOMOVIL QUE NESECITABA Y QUE FUE DE MI AGRADO GRACIAS ( CHEVROLET OF NAPERVILLE ).I WENT TO SEVERAL DEALERS AND NOT ME I ATTENDED AS THEY DID IN CHEVROLET OF NAPERVILLE ASKED BY A PERSON WHO SPEAK MY LANGUAGE ( SPANISH ) UNDERSTANDING OF WHAT REALLY LOOKED , I MADE THE NECESSARY QUESTIONS OF AUTOMOBILE THAT LOOKED IN THIS CASE WAS A CAR YEAR (2014 ONLY).ISAAC FLORES PERSON WHO WAS ONLY A Nice focused on THOSE CARS OF 2014 without offering OTHER CAR THAT WERE NOT MY INTEREST .I WAS NOT INTERESTED IN ANY CAR FROM PREVIOUS YEARS ISAAC GAVE ME THE INFORMATION I REALLY NEEDED , ISAAC SHOWED ME THE CARS AND COMPARE THE ADVANTAGES AND DISADVANTAGES OF EACH CAR, WHICH WAS ONLY INTERESTED BUY A CAR THAT I LIKE AND I CAN PAY, NOT SOLD ME A CAR NOT wANTED , SEVERAL DEALERS OFFER YOU WHAT YOU DO NOT WANT .YOU WANT TO BUY A CAR AND THEY OFFER A PICKUP OF OTHER YEARS .BUY A CAR THAT YOU CAN NOT PAY.THEY SELL YOU A CAR NOT BUY you wanted I AM HAPPY BECAUSE I HAVE THE CAR IS MY PLEASURETHANKS ( CHEVROLET OF NAPERVILLE ) .

ryshershen

Apr 6, 2014

They are very friendly and worked very hard to get me the best possible trade-in value for my old car. I would recommend their sales department for any purchase of a new Chevy!

kcschevy

Mar 31, 2014

Buying a car is significant. The mannerism of dealership employees is very important. One can always sense the unspoken impression and feeling towards you. I had a respectful experience with Ian Lachmann. Robbin Garrett was very warm to us as well. I let her know she reminded me of my sister. The gentleman in the business office (Andrew Munson I believe) was transparently nice; those things count for a lot. I will patronize the dealership again.

LairdChisholm

Mar 29, 2014

Just bought a Chevrolet Spark from here. Emily Smith provided an excellent atmosphere in which all my questions were answered and never felt any pressure. We came to a price that worked for all parties involved. I have already rerecorded Dan Wolf Chevrolet to my friends and made sure they know to ask for Emily. I couldn't be happier with my experience

coatndr

Mar 26, 2014

Our experience buying our certified Chevy traverse at the Naperville dealership was very rewarding thanks to George! George's expertise helped us to make the best decision between two choices. Thanks for everything George!!

emily9501

Mar 25, 2014

I gave this rating because we received outstanding customer service when my family and I went to buy my very first car. Emily and Sherri both did an outstanding job of explaining all the features of the car and the different protection packages and add ons I could receive with my purchase. Andy was very efficient and helpful during the leasing process.

Jjleon

Mar 23, 2014

Great experience at this dealership. Went in there just to browse and drive away with a brand new car. They exceeded my expectations. Friendly environment with everybody working there. Happy I purchased my new Chevy there.

crod88

Mar 20, 2014

This dealership is aces. I was lookinig to surprise my mom, who was vacationing, with a newer car (certified used Cruze). I was referred to Mr. Wayne Michor. He handled me personally. He located the vehicle I was interested in and explained the condition and features all on the phone. He pulled the vehicle inside (away from the snow and elements) and held the vehicle a day so that I can test drive and see the vehicle for myself. Upon arriving to the dealership, I was handled professtionally by Mr. Raj Dutt. Great Guy!! He took me out on a test drive and explained the features in detail. He kept everything real. No pressure at all to buy. I bought the vehicle and my mom is the happiest person in the world. I would absolutely this dealership, especially Wayne Michor and Raj Dutt. Thanks!!

clarencearodgers

Mar 11, 2014

From the minute i walked into the showroom of the dealership Ian Lachman was the first person to step up to me, and we connected. I liked the fact that Ian was very honest and knowledgeable about what i was looking for. He and the team worked hard and long to get me the vehicle and price that fit my budget. The process was very lengthy, but i walked away very satisfied. Thanks Ian and crew.

Rich and Bernie

Mar 11, 2014

This dealer had exactly the car I wanted, gave me a fair price, added a few extras and sent us on our way very happy! The salesman, Eddie, was very helpful...gave us anything we asked for. The 'pit-stop' benefit is awesome and the delivery coordinator was very responsive.

Francis - Camaro

Mar 10, 2014

Edie was really helpful in getting me the Camaro. I hope the Dealers maintain the same courtesy to follow up with my maintenance and other such warranties . Thanks

gabriel_g

Mar 9, 2014

We came to this dealer because my father in law purchased a vehicle here from Jim Doll. We spoke to him and he was very friendly and willing to help. He worked with us to find a car we liked and was within our budget. I am very happy with our experience and very satisfied with the car and the service we received. Jim was very helpful and courteous and the whole staff was very friendly. I will definitely tell friends and family to come here when they are in the market for a vehicle.

Ty71191

Mar 9, 2014

I recently purchased a used 2011 Chevy Cruze through Jim Doll and other employees selected. Overall had the best experience yet for purchasing a vehicle. Jim took great care of us and got us a very reasonable price. Other dealership's my wife and I had checked out were just unprofessional and stressed to much on the "Buy Today!" concept. We did not have this problem at Dan Wolf Chevrolet. They took great care of us, got a fair amount for a trade in offer, and most importantly we walked out happy with our purchase. If I had to recommend a dealership out of any this would be it. I would rate it 10/5 if possible. Every employee was of help and always had a smile. If your looking for a New/Used vehicle, Dan Wolf is the way to go!

kpalagi

Mar 7, 2014

Jim Vegetabile was very easy to talk to and he asked my must haves and didn't attempt to up sell me. Loved that! I feel that he recommended the perfect options for my new car. He was extremely thorough in showing me all the features of the car when I picked it up and I'm confident that I got the best price possible since I did a lot of research before showing up at the dealership. Sherri Pacchiano provided me so many accessory options that were lovely even though the only one I selected was leather - yes you can put leather on top of cloth seats! She was able to match the color just perfectly. I felt super comfortable leaving my car in her hands to accessorize. Will definitely be doing business with this dealership again.

yungman10

Mar 7, 2014

Amin was our sales representative and Premo was our finance personnel...both were perfect gentlemen! They were friendly, attentative & totally understood our financial situation. Amin also understood what we were looking for in a good used car with low mileage and what type of payments we could afford. Premo also helped with the sale by adding an 2yr extended warranty & free oil changes for 3yrs! Who could turn down that offer! We would definitely buy another car from here in the future and would also recommend both of them & this dealership to all my friends & family. My wife, daughter and I absolutely love our new used 2008 Equinox LT and look forward to the many years ahead with it! Thank you, Chevy of Naperville!Jason, Diane and Alexa Y.

litesplease

Mar 7, 2014

We were very pleased with our salesperson, price and our vehicle from this dealership. We would consider buying from them again in the future! Thank you!

krystalfredericks

Mar 6, 2014

I was very happy with the curtsey, promptness, and time taken to help me find the car that would be suitable for me. Transitioning into a new vehicle can sometimes be a little nerve wrecking, Kevin took the time to help me feel at easy and answer all my questions thoroughly.

parker45

Mar 5, 2014

I had visited a competing dealer the day before, looking for a 2014 Equinox 2LT. My wife and I had found one, but it wasn't the perfect color, with the exact features we wanted. I checked out Naperville's site and found THE ONE for us. I sent an email and had a call from Dan within 30 minutes, and planned to see the car during my lunch break. However, in the mean time, we found the car had be sold the night before, but there was one in line with what we wanted in color, but a few extra features we didn't need. Dan and Kevin were able to beat the price on the vehicle we saw the night before, and the one they had in stock had navigation and was the color we wanted. After taking the car for the afternoon (what a great option to offer customers), I came back with my wife and Dan was able to offer a great deal for our trade, and from that point we were sold. Kevin walked us through the rest and the experience was phenomenal. We ended our visit with Sammy, who had even better news in the warranty department on the new vehicle. We really enjoyed the visit and the overall experience with this dealer. Another huge plus for us was the loaner program when the car is in service; other dealers didn't offer that. I really look forward to working with these folks for years to come!

SilverFox424242

Mar 3, 2014

I initially walked into Dan Wolf Chevrolet of Naperville to get my 2012 Chevy Cruze fixed and walked out with a 2014 Malibu. This Chevrolet Team were very helpful in finding me the right model of car that fit my needs / wants. I really enjoyed the test run on the outside track with Emily Smith (Sales), and she was very good about explaining all the 'perks' of the new Malibu LS. Of all the car dealerships I have ever been to, and car salespersons I have ever dealt with, Emily Smith and Sherri Pacchiano made this experience the most relaxing and joyful one, thank you!

wolfpup6105

Mar 3, 2014

I went into chevrolet of Naperville with my brother in law looking for a car, the chevy equinox was one that I had looked on line at before coming to the store. Donald and Dan were real helpful in helping pick all my options and color on my final pick of a 2014 Ashen Gray 2LT v-6 engine Equinox. I would buy a car again there, but I would just have to remember that you are there for hours before things really happen. So in the end have lots of patience and it will pan out in you getting a great car like I did.

ron j garon

Mar 3, 2014

Bought several cars from Dan foster in the past and he has always gone the extra mile.was just looking and within a couple weeks found exactly what I wanted at the Chevy store,(he is at their Lexus dealer down the street).I was out of there in ninety minutes with the car I wanted.would highly recommend Dan to anyone looking for a new or used car.

genwilson87

Mar 2, 2014

Everyone in this dealership was very welcoming! I walked in a bit apprehensive based on an awful experience from the night before at a different dealer, in Sandwich IL. Emily sat me down and was interested in hearing what I had to say. Before long she said we are going to make this happen for you today and followed through. This was definitely the best experience I had ever had and would recommend anyone to go there!! Thanks again to all the wonderful staff!! :)

petehickey

Mar 2, 2014

Never was truck buying so easy. Everyone there was great to work with, and they were so focused on getting me what I wanted at the best price possible. Thanks !!

Ihype425

Mar 2, 2014

I bought my 1st American car 2011 2LT Camaro after 40 years from Chevrolet of Naperville and Amin Panah and Wayne Michor were the best agents I ever had. I said I was used to superior service and reliability and they came in way above the bar in all categories. In Feb 2014 I was looking to upgrade my 2011 Camaro and within 8 hours Amin located a my 2014 2LT Camaro, priced it out way below the average buying price from TrueCar, detailed it, and delivered it and saved me $125 on my monthly payment. If they have a salesman of the month/year Armin would get my vote hands down. Way to go Guys!

llmankivsky

Mar 1, 2014

I had a great experience at Chevrolet of Naperville. I purchased a 2014 Captiva Sport and was extremely happy with the entire process. Amin was one of the nicest salesperson I have ever encountered when purchasing a car. I had a problem with some accessories that didn't fit in my vehicle and Sherri went the extra mile to work out a solution. I would definitely return when I need another vehicle. Keep up the great work!

cindybd1

Mar 1, 2014

The most pleasurable car buying experience we have ever had. The staff was friendly and courteous. There was no pressure or gimmicky sales tricks. The whole process was very quick from start to finish. We bought a new Chevy Traverse. Tim was very helpful and stayed after they closed to show us how to use everything in the car. The price was fantastic. No other dealers we spoke with came close to Chevy of Naperville on price or service.

ckorneta

Feb 28, 2014

Emily Smith is the best salesperson I have ever dealt with. We purchased a vehicle from her 2 1/2 years ago and when we wanted to buy another vehicle we didn't consider talking to anyone else. I met with Emily and told her what we were looking for. I really didn't need to do much on my own because she knew exactly what we would need on it as far as options. What she recommended was exactly what we went with. There was no pressure to buy this vehicle at all. Emily made our car buying experience fun and easy. I can remember all the anxiety I used to have in the past when buying vehicles and I can honestly say with Emily, there is no anxiety at all. We love dealing with Emily and will come back to her again for our next vehicle purchase. We now own 3 Chevrolet vehicles! And we love them all. The Cruze was the perfect addition for 2 soon to be driving teenagers. Although my husband is having the most fun with it and has been the only one to drive it so far! Thank you Emily for making our car buying experience such a good one. I highly recommend anyone looking for a vehicle to contact Emily Smith.

mlj11789

Feb 28, 2014

I was interested in purchasing a Chevy Volt. The salesperson, Emily Smith, has one herself and was very knowledgable about the car. I also really liked that I was able to drive it on their "test track" with snow and ice on the surface, so I could see how well it handled poor traction conditions. I was very happy with the purchase experience!

zookboys3

Feb 27, 2014

From the very first phone call, Travis was wonderful. He answered all questions and offered a weekend test drive of the vehicle we were considering. When we arrived to pick up the vehicle we met Amin. Amin was wonderful in teaching all the ins and outs of the vehicle. When we returned and discussed purchasing said vehicle, both Travis and Amin worked hard to get us to the price point we were looking at along with max trade-in value of our existing car. At no time did we feel pressured to purchase or feel "haggled". When we made the decision to purchase, both made it busy for hectic lifestyles to complete as much paperwork as necessary over the phone and when we showed up to purchase, it was a matter of signatures and out the door! By far in 20 years of driving, this was THE BEST CAR BUYING EXPERIENCE EVER!! We felt like family, not customers. Everything that Travis and Amin said they would do, they did and then some!! We will definitely be back!

sjdoll

Feb 27, 2014

The staff here was very friendly and knowledgeable. They made me feel welcomed the moment I stepped onto the lot. They were not pushy and let me peruse the inventory at my leisure. When I was ready to move forward with the vehicle I selected, Jim Doll was very helpful in making this a painless process for me. I would come back again!

lisaladew

Feb 27, 2014

I would recommend my friends and family to visit and purchase their vehicle from Chevrolet of Naperville. Amin, who sold me my vehicle was very professional, kind and respectful in regards to my privacy as well as my decision making process. The entire process was stress free compared to my other experiences at car dealerships. Defnitely a great experience. Thanks Amin! LISA

steven123456

Feb 27, 2014

Fast friendly service. Bought 2 new vehicles , and was in and out in 3 hours, including trade ins. Jimmy V is great and will follow up after the sale too. Thanks !

tlstenger

Feb 26, 2014

We had a very nice car-buying experience at this dealership. Everyone we came in contact with was friendly, The salesman, George offered us coffee right away. Everyone was professional, and we did not feel pressured in any way. We got a great price on a very nice used SUV,and the trade-in on our van was good as well.

abolin

Feb 25, 2014

We couldn't be more thrilled to work with Jim, Sharon and Premo at Chevrolet of Naperville. From the moment Jim greeted us all the way through to speaking with Sharon and completing the purchase of our 2014 Chevy Equinox with Premo, we were 100% satisfied. Earlier in the day we had actually visited Fair Oaks Ford and test drove multiple cars. Not knowing we were going to walk home with a car, we're extremely happy with our decision and look forward to servicing our vehicle at the dealership.

Jenny90

Feb 21, 2014

Yesterday I leased my first new car and I had a great experience. My dad recommended me to see Amin because both him and my brother purchased their cars from him. Amin is a very professional, knowledgable and friendly person. He gave me the best deal based on all the incentives I qualified for. He gave me the the prices for each lease term, 24, 36 & 39 months so I could figure out which one would be the best deal for me. He showed me other vehicles based on my price range but I still chose the car that I was first going in for (2014 Red Chevy Equinox). I picked up my car today and he went over all the features with me and how to use them; Bluetooth, On Star, Sunroof ect. I am very happy with the experience I had with Amin and I would recommend him to any of my friends and family. He made me feel very comfortable during this process and I know I can call him with any questions I have in the future. I will definitely lease my next vehicle from him when my lease is up in 2 years. :)Rob handled the paperwork for the deal and he made it a very smooth and easy process. Rob was very friendly and knowledgable as well. He made me feel very comfortable and he explained all the documents to me before I signed them.Finalizing the deal with Sammy went very smooth. He was very professional and made sure all the numbers were correct and that I was satisfied before finalizing everything. My family and I will continue to be loyal customers of Chevrolet of Naperville for many years to come! :)

livehard901

Feb 21, 2014

It would recommend this dealership to family and friends. Thank you for thepriceless service you provided. The place to go for a new car.

mannivellie3

Feb 21, 2014

I am now happy to announce that i was finally blessed with a vehicle which i have always wanted which is the CHEVY CORVETTE! With the help of not only a salesman but now my friend Kevin Fortman! I met Kevin back in i believe late 08' or early 09' when he first assisted me with the purchase of my 2006 Chevy Trailblazer SS. After Kevin was easily successful with helping me purchase my trailblazer ss, he offered and treated me to lunch as we waited to finalize the deal! After that i kept in touch with this guy knowing one day ill need him again. Well that day came 4 and half to 5 years later. I happen to be doing a job in Naperville and thought about Kevin. I gave him a call to check up on him, we talked about how things were, and i told him that i had been window shopping for a Corvette and I really wasn't looking to purchase no time soon. After he told me he had the car i always wanted and color, i decided to just go down a take a look. When i got there i spotted the car before i seen Kevin and instantly wanted it because of the fairly new condition, low mileage and the reasonable sale price. Kevin was very helpful and successful with getting me this car at a price i couldn't pass up. This the second time this guy came through for me, he is definitely a peoples person and takes pride in what he does! I'm quite sure the other salesmen are good guys due to a couple of them whom i had a pleasure small talking with, but Kevin is a guy i feel more comfortable dealing with because of his vibe and his drive to help people. Overall, this is truly a GREAT GUY, i have recently told people about my Corvette and the guy who help me get it! Kevin will always be highly recommended by me! I would like to thank Kevin once again for making me happy with the purchase of my Corvette and also becoming a friend of mines! Keep up the good work buddy! Charles

kutianski

Feb 20, 2014

Sometimes the purchase of a new car can be stressful and confusing, but the employees at Chevrolet of Naperville made my purchase of the Chevy Volt a smooth and enjoyable experience. Joe & Georgian - Willowbrook, IL

Tamelesstgr

Feb 20, 2014

This has been by far my best car buying experience. I've negotiated many car deals, but the simple honesty and willingness to work with the customer was wonderful. These guys are tru professionals who know the car business and how to get you the best vehicle for what you can afford. I would highly recommend them!

Tamelesstgr

Feb 20, 2014

This has been by far my best car buying experience. I've negotiated many car deals, but the simple honesty and willingness to work with the customer was wonderful. These guys are tru professionals who know the car business and how to get you the best vehicle for what you can afford. I would highly recommend them!

Blondeveggie

Feb 19, 2014

We have bought numerous cars from Jim Vegetabile. He is always very professional but friendly and gives us great deals! He is an excellent sales person and I will be back to purchase more vehicles.

kayethom

Feb 18, 2014

I wish there was a way of giving a higher rating. I arrived at the dealership during a snow storm. I did not know that Anthony was a salesman. He cleaned the snow off my car before knowing I was going to purchase a new car and made a path in the snow so that I could enter the store without stepping in the deep snow! The staff was both friendly and attentive. Excellent service!

Chrissy960

Feb 16, 2014

I had a great experience getting my new car. Emily was wonderful and very knowledgeable in helping me get a great car. I will send other there to get a car and go back for my next car to her.

Cwhitson07

Feb 16, 2014

I had an excellent experience at Chevrolet of Naperville. Don was a great salesman who was comfortable to work with and did not pressure me. If Don did not know the answer, he was able to find the answer for me within minutes. I would definitely recommend Chevrolet of Naperville to others.

peterveg1963

Feb 15, 2014

This was my third visit to Chevrolet of Naperville and as always they have gone above and beyond. This was a purchase for a 2014 corvette and Jim Vegetabile had great knowledge of the vehicle that I was interested in. Jim and the dealership show great concern to the customer to make sure that every thing that I could possibly need to know or want is accomplished. From the second I walk in the door to the time I drive off the lot, their professionalism is at the highest level.

dmknrse

Feb 14, 2014

Jim was great to work with in selecting my new Equinox. He was very accommodating with multiple test drives. The dealership was easy to work with and don't shove the "extras" on you - they have them, but you're not pressured to buy them.

pondman7657

Feb 14, 2014

Jim Vegetabile was very fair and patient , with me. I will recommend this dealership to all my friends, the financial lady was very friendly also .

Domzma

Feb 14, 2014

I Worked with Jim McElligott. I have several family members and friends who sell cars but Jim had the car I wanted. I was a little apprehensive to go to someone I did not know but Jim made me feel nothing but comfortable. He was attentive, patient and I felt like he cared. I would not hesitate to purchase another Vehicle from Jim. I would recommend you go and see him.

suburban12

Feb 13, 2014

Over the years I have purchased two used and eight new vehicles from dealerships and have experienced it all. You know how usually the dealership's original offer price is so high you want to just walk out...not here...just a fair price...no insults...I didn't even counter offer. This dealership must have a high priority on people skills...I trusted all the people I dealt with that they sincerely cared about the fairness of my purchase and/or convenience of my financing transactions. I dealt with Dan Troy (Sales Manager) who answered my original questions on a vehicle they had on the lot via email. Dan Troy set me up with Sales Manager Dan Gulley the following day to expertly oversee my purchase. Dan Gulley assigned Donald Prescott as my personal Salesperson...to sum it up, Don very much wanted me to be totally satisfied with my purchase. Don was the best car salesman I ever dealt with...and I've had a couple other good ones. Sherri Pacchiano explained all the services available (OnStar, etc.) including Chevrolet of Naperville's free oil changes for the first two years/24K miles of new vehicle ownership...pretty good deal! Sherri also answered my question about Dan Wolf Automotive Group, owner of Chevrolet of Naperville. Finance Manager Andy Munson had all my paperwork ready to go, answered all my questions and had me out in a friendly timely manner.If you are interested in a new or used vehicle, give Donald Prescott a call at Chevrolet of Naperville...I bet you will purchase from him...he breaks the typical image of a car salesman...to that of being trustworthy. Best wishes to Chevrolet of Naperville for their integrity.

DaveZack