Used Cars for Sale at Commonwealth Kia in Lawrence, MA

DJ

Oct 6, 2016

Bob Nerden was awesome to work with during our visit. He was very helpful and pleasant and worked with us as best he could on negotiating a price. I was happy with the way Bob went over all the details and showing me the car features after purchasing the car and before I left with it.

JOBR1980

Oct 4, 2016

Daniel T. was amazing; he is an asset to Commonwealth! We buy Cadillac but after this experience KIA is now #1!! Thank you again Daniel!!

S. Leary

Sep 18, 2016

This is my 3rd purchase with Commonwealth Motors in Lawrence and my salesperson Bob Nerden was extremely helpful. I highly recommend both the dealership and Bob!

sbrazelatcomcast.net

Sep 15, 2016

Traded our old Malibu in towards a Kia. everything went smooth and efficiently. follow up service and oil changes have been great experiences as well.

Madrid11copas

Sep 11, 2016

Bob was very helpful and was never pushy. He was patient and knowledgeable about the Soul and its features. Thank you for a pleasant car buying experience.

Pverheyen

Sep 3, 2016

Great experience great prices Did most of my purchase process over the phone. Came over with my wife and finalized everything the next day

tracey dushame

Aug 18, 2016

This was our 4th purchase from Commonwealth Motors, and our 2nd Kia purchase. We would not think of going anywhere else but to see the staff people over at Kia. They treat us like royalty, and we know we are not going to get a better deal anywhere else. We love Kia and you cannot beat the warranty on these cars, and the staff that they have running Kia in Lawrence is amazing. We trust them completely!

charlene06

Aug 13, 2016

Just bought a KIA SORENTOand I love it. My experience at Commonwealth Kia was excellent.Daniel Tawitian gave us great service.I would recommend.

Daherdz

Aug 10, 2016

Excelent Service, Very professional Sales People. I felt so comfortable during the whole process. They went the extra mile so i could walk out of the dealership with my Brand New Car. I highly recommend this dealership.

Toni Wolfenden

Jul 28, 2016

Our Salesman, Zeke at Kia Commonwealth Motors was very helpful and efficient. He made our purchase very easy. The car he helped us pick out is perfect for our family. Our new Kia Soul is great with gas, safety features and has a fantastic warranty especially for the low price tag! Highly recommend!

Lobrien97

Jul 19, 2016

This is our 6th car bought here. This is the 2nd car Bob Nerden sold is, he is very knowledgeable and not pushy we will be back.

thalia304

Jul 4, 2016

I was looking into a used car Bob gave me so many options with his honest opinion. He really listened to what I was looking for as a consumer. Would definitely recommend even if you're unsure with what you're looking for. An easy and quick experience!

Mike Fiore

Jul 2, 2016

Recently, I had brought my Mother-In-Law's 2016 Volkswagen Tiguan into Commonwealth Volkswagen for some service work. The fuel filler door had become stuck and would not open.I was greeted by Marc Belliveau; he immediately signed me in and was shown the waiting area, which was very large and also very clean. I had a chance to walk around the dealership both inside and out. Such an impeccable place !!From the time that I was signed in until the time when I was signed out was only two hours.All in all, I had a very positive experience and would definitely return.

Mario Velasquez

Jul 1, 2016

I just purchase a 2016 Kia soul, good attention and fast , will recommended.

joe72

Jun 20, 2016

I was looking for a used car and got a new one instead.Bob worked hard to get me this deal and for that I am grateful..

Jim 123

Jun 10, 2016

Every interaction was handled in a professional,courteous manner.Financial details were thoroughly explained All aspects 0f my new Optima were explained.It was my best car buying experience.

rybo260

Jun 10, 2016

From the moment I stepped out of my old car until the moment I drove away in my new Optima, the experience I had at Commonwealth Kia was second to none. Each staff member was extremely friendly, hard-working and honest. I received a great deal on my new Kia, and couldn't have left any happier. They made the car buying experience easy and enjoyable, and I would recommend this dealership to all my family and friends.

bruceapple

Jun 5, 2016

I bought a brand new KIA Sportage SX from commonwealth KIA recently. We had bought a used KIA Soul 2 years back from them. We decided to get a new car because ofthe great experience with the 2 years of service prior to our big purchase.Got our KIA Sportage at a great price. Friendly sales, Good service and a great selection of new cars. Finance was easy.Thanks Commonwealth KIA!

CCmom

Jun 5, 2016

Can't say enough nice things about this dealer. If you're looking for a new car this is the place to go. I've been to a few dealers before coming to Commonwealth, and my experience here surpasses any expectations. Everyone is so nice to deal with. We worked with Gary and he's just amazing. Explained everything.. no pressure...listened to what we wanted and needed.

CCmom

Jun 5, 2016

Hands down the best dealer I've ever gone to. Easy to work with, no pressure. Everyone is so friendly. We worked with Gary in sales and couldn't be happier...I will only go here for cars or service from now on.

ray2

May 29, 2016

Great experience buying a new car from this dealer. I will recommend this dealer to all my friends and family. I was especially pleased with Salesman Robert Nerden and Sales Manager Shaun Berryman.

ZoilaR

May 20, 2016

I'm currently on car #2 and the service here is always quick and painless! Commonwealth really does take care of their customers and treat you like family!!

Kathleen

May 19, 2016

I just purchased my 4th Kia from Bob McLean. He is my go-to guy whenever I need a new vehicle, a service appointment, or any question I have concerning my car. I would highly recommend Bob and I have done so many times. He knows his product and takes the time to learn and know his customer's needs and wants. He makes his customers feel comfortable and at ease with his infectious laugh. His sense of humor helps get customers through what is a nerve-wrecking process in purchasing/leasing a car.Bob is the only sales person I will deal with and I always seek him out when I visit. He made the whole car buying experience pressure free!!!!

steve67

May 17, 2016

Very professional and knowledgeable sales person. Bob understood what I was looking for and made every effort to find me the right car within my budget. Stress free purchase. I will highly recommend Kia and Bob Nerden to friends and family.Thank You!

Al

May 16, 2016

Commonwealth KIA was such a pleasant experience buying a 2013 KIA... I would highly recommend any one to shop there and deal with Bob McLean. Bob was so knowledgeable about the car and very professional! Bob never pressured me made me very comfortable and allowed me lots of time checking out the car. I've bought lots of cars and never treated with such kindness and honesty as I was by Bob. If I were to buy anotother car I'm shopping first at Commonwealth. Bob is the only sales person I'll deal with!!!!!

calledsmiley9970

May 15, 2016

Our experience with this dealership was outstanding from the moment we walked in. We were greeted right away and was given excellent customer service from the salesperson to the gentlemen who we signed papers with. This was a completely stress free purchase and will return any time we need a vehicle.

3629918

May 14, 2016

Every time I went to the dealership sales people very helpful and not overwhelming pushy Buying a car buying a car is not the best thing I like to be doing the Commonwealth it was not a bad experience everything went as planned I would buy another car there

kia for me

May 12, 2016

This was our fourth purchase from commonwealth. We found the whole staff very knowledgeable. Any questions were answered right away. I would recommend this dealership to my friends and family.

CherylS

May 11, 2016

After purchasing a 2016 Kia Sorento EX from Bob Nerden three weeks ago, we went back to him to buy a 2016 Honda Civic EX-T for our daughter as a graduation gift. Bob was happy to work with his Honda colleagues to sell us a car and made sure that he found her the exact car she wanted. He is a true professional and really aims to please his customers. We found the Honda managers to be very helpful and friendly, and the business manager, Karen Pelletier, was wonderful to work with. A nice surprise was that the spoiler we ordered (that was going to take a week to come in) arrived the next day and was installed in time for us to take delivery of the car as scheduled! Nice effort by all involved! All in all, a terrific experience. The flexibility to work with the same salesperson across different brands is a real plus and timesaver! We would absolutely purchase a vehicle from Bob and Commonwealth again!

Clif123

May 3, 2016

Having previously purchased 2 Kia vehicles before, I already knew the quality of the product. My biggest choice was the dealership to buy from. Commonwealth Kia had a very easy to use website that I was able to find all the information I needed very quickly, as well as attractive incentives. Bob Nerden greeted me within two minutes of my arrival. He was very knowledgeable of his product and made me feel at ease on the lot. Through the negotiations he was honest and upfront and kept me at ease. After purchasing the car, he took the time to show me how to use all the features. I was very pleased with both deal I received and the service Bob offered. My wife's lease on her Sportage will expire next year and we're already planning to see Bob when the time comes.

Janet

Apr 30, 2016

I worked with Bob Nerden, Josh, and Eric Krist. All were absolutely fantastic in knowledge, efficiency, and ease to work with! Most impressive! I needed a vehicle fast and they worked a very quick deal for me with a car from inventory on the lot. I absolutely went to school with them in comparison of Lease vs. Buy and they satisfied all of my needs and wants! Time will tell, but I'm certain my opinion at the end of the lease will be the same..Just Fantastic! I can't say enough about them. Thanks, Janet

Carissa F

Apr 26, 2016

Everyone was more than helpful answering my questions and helping me get everything I wanted. Deals there were the best around! They made my first car buying experience easy and painless. I got a brand new car and I am very happy with it.

Oscar2016

Apr 14, 2016

Ivan Lovera was very helpful in pointing out what my options were, without hovering over me. He never pressured me in any way. Great experience!!

Dapperdan

Apr 8, 2016

Leased a 2016 Sportage from Commonwealth Kia in Lawrence, MA and had a no hassle trouble free experience. My Salesman was Gary Kytola and he was excellent!

KD

Apr 1, 2016

Overall pleasant experience in purchasing our new Kia Sportage. Robert Nerden was professional and pleasant to deal with, asked the standard salesman questions in trying to make a deal, but respected our decision to look further. We were not pressured into making a deal. Once we made our decision to return, we were pleased with how the deal worked out and the way everything was handled. Upon delivery, we were provided with all the information on the vehicle and how everything worked. They even picked us up at residence to get the vehicle. We will look to dealership the next time around when in need of a vehicle.

Vmoniz

Mar 10, 2016

Bob Came in to our life in 2011 ( and the whole Commonwealth Kia family of course ) and we have never let go ever since! My husband and I just bought our first car from Bob this past week but my family has bough a few with him over the years ! We absolutely LOVE Bob! A true professional, kind and caring person ! Commonwealth is full of great employees but I had to give a shout out to our fave salesman! We have definitely enjoyed our experience with you all!

JZOT01

Feb 28, 2016

Went with intention of purchasing new. After lots up front comparisons we went with a certified 1 owner vehicle. There was no pressure! Envoirnment was very Kid Friendly! Very flexible! Car was ready as promised with no issues.

Lynn L

Feb 21, 2016

I purchased my 2nd vehicle from Commonwealth. Had an awesome experience dealing with Bob Nerden. He was pleasant, honest, and professional. He was able to get me into my Kia Optima SX with no stress at all. I would highly recommend him if your in the market for a Kia.

jcarter501

Feb 19, 2016

Buying a car can be stressful ,but Bob made it easy and no stress at all, great experience answered all questions and made our buying a new car a pleasant experience. Would come back again ad send people to this dealership. Bob was the best...

Big guy

Feb 17, 2016

Purchased a new KIA from Commonwealth. What a great experience. Worked with Bob Nerden. He was pleasant and worked with me to get the right car at the right price. I would return to Commonwealth in the future for all my car needs.

Kpemscott

Feb 14, 2016

I am on my third car being purchased from Commonwealth motors. I always bring my cars in for service there and they are always very friendly and very fair. I do not feel like they have done more work than needed and I feel like I can trust them when they say something needs to be done or it can wait. The service manager Freddy is incredible to deal with there.

aceoso

Feb 10, 2016

Our experience at Commonwealth Kia was great. Bob was friendly, fast, and worked with us to get what we were looking for. He was personable and professional in helping us lease our 2016 Kia Sportage which is a perfect fit for us right now.

Samuel.Emily

Jan 27, 2016

We visited Commonwealth Motors for our first time purchasing a brand new vehicle. Danny listened to what we had in mind and gave us suggestions on what to look at. He was helpful and knowledgeable, and made sure we knew the specs and options of the 2016 Sorento, once we decided we liked that one best. This was a nice experience and we went away leasing the car, feeling confident and unpressured.

Vvalle

Jan 11, 2016

Great, easy, quick process with the lease of our new Kia Sorrento 2016. Bob Nerden was friendly and easy to talk to. Treated me and my spouse with courtesy and professionalism.

sharyn112

Dec 29, 2015

We had visited 8 different dealerships during our 2 month search for a vehicle. The Kia Soul was on our short list but the 1st Kia Dealership we visited was sub par. Friends recommended that we visit the dealership that they have bought all their vehicles from, so we took the ride. Our experience with Bob was outstanding. He has a soft spoken, humorous approach & we very much appreciated his manner.

jaburdge69

Dec 27, 2015

I had gone to a couple of other dealerships, which promised the best deals around.Well the jingle says "shop us last" , no shop them first and no there will be need to go anywhere else. They are honest, trustworthy and go the extra step to ensure you get your car.

vic

Dec 24, 2015

On my second Kia and never thought twice about returning to Commonwealth. Sat down with Ivan and had the deal done in a few hours. Great Sales Team, a pleasure to do business with.

RCaso

Nov 28, 2015

Robert Nerden was very helpful and professional. We went to look for safe used car for my daughter. We purchased a used Honda Accord and are very pleased with the purchase.

miakia

Nov 18, 2015

Gary was a pleasure to work with - very accommodating and knowledgeable. Made sure we understood everything about the car as well as the financial aspects. I would recommend Gary and Commonwealth Kia to anyone looking for the best in car dealership service.

Jennmcsull

Nov 7, 2015

I bought my 2011 Kia Sorento on October 18/2014 have brought it in for oil changes and then went to other place for oil changes (for convince) there has been a noise coming from the car at the initial start first time bringing it in couldn't find the issue but heard the noise had to get ball joints repaired at the time. 2 weeks later brought my car in because of my fuel gauge was not reading correctly and the noise was getting louder and navigation system was on the fritz they took my car . Dropped off my car Sunday night and no call until Tuesday end of day . Mind you borrowing parents car to het to work was then told car fuel gauge doesn't seem to have an issue but I have to give permission to take the car apart and figure out was is wrong on DAY 12 I was given a loaner until I could get my car back after my husband finally talked with a manager Brian Hess to get something done then I was told my engine was gone and then I needed proof of oil changes to see if Kia will approve my car to be fixed I spoke to the gentlemen (Kevin Peterson) who I have bought 2 cars from and my large family has also gone to him. To see what can happen I was informed that he would call me with some numbers but never heard from him the only person I heard from was Eric from the service center who was very professional and easy to talk to. I have finally get word that my car is fixed DAY 32!!! My husband called Brian Hess to see what we could do to trade in my car and he did not get the customer service respect he should of it is unacceptable to get a loaner 12 days after having no car and 32 days to finally hear my car is finally fixed and the customer service and response time was just disgusting!!!

kimboSlice163

Oct 27, 2015

Gary was such a great car salesman. When I picked up my car he made sure he stayed late at the dealership and went over every single feature my car came with. He was such a great help in helping me choose a car and getting me financed, the entire process was very speedy. The guy in the finance department was great too! My car was completely detailed when I drove it off the lot. Very impressed. Gary made me very comfortable through out the entire process. I would recommend anyone who is shopping to defiantly go to him! Thanks again I am very happy with my purchase.

peggy52

Oct 26, 2015

We had the pleasure of purchasing a 2015 Kia Soul at Commonwealth and Ezekiel Ecchevaria was our sales rep. He made the whole experience so painless from start to finish. And even fun - cannot even believe I am typing that. I have always dreaded the car buying experience but Ezekiel and Commonwealth is our dealership from now on! Thank you to all of the staff that made it such a great experience. And we love our Soul! So much fun to drive and fantastic gas mileage.

HelloNewman

Oct 26, 2015

I'm always apprehensive when buying a new car. I expect I'm going to get the screws put to me. Not the case with Bob McLean and Commonwealth Motors. He is a pleasure to work with, and he provided me with the care and service I expected. He even laughed at my jokes :) He worked with me to get the deal I deserved. I highly recommend Bob McLean and Commonwealth Kia for their attention to the customer, and the highest quality service.

Dtessierjr0017

Oct 26, 2015

Worked with Bob Nerden for the purchase of our Honda CR-V, outstanding experience! Bob worked with us right from the start to get us the lowest price, hassle free! The tire staff was a pleasure to deal with and the entire process was pain free from start to finish! If you are looking to buy a new or used car at the lowest price without all the hassle check out Commonwealth Motors, and see my friend Bob Nerden!

kiasoul

Oct 21, 2015

when we got to commonwealth kia we were "just looking" and told the salesman named Bob Nerden that same thing. I appreciated how he was NOT pushy and did not try to get us to buy something. I also appreciated how he left us to looking around and did not push us to buy a car or follow us around the whole area. We did buy a 2015 Kia Soul and absolutely love the car. Also when we went to pick up the car--Bob took the time to show us all of the pertinent "bells and whistles".So from beginning to end it was a pleasant buying experience thanks to Bob!

Whiterabbit2004

Oct 14, 2015

Benny was beyond amazing...he was extraordinary: patient, intuitive and informative. We will be working him for years to come. An absolutely unreserved recommendation-he is great!

commonwealth1

Oct 14, 2015

I had a top notch experience from the time I got out of my old car and drove away with my new car. I was greeted at the door, asked what my needs and expectations were and had some honest feed back. I was given my options to what would best suit my needs without being pressured to get something beyond my means. Delivery of my car was when I was told it would be with no unexpected problems. I did not stress one bit about the misconception of the "pushy car salesman selling you something you don't want" I would recommend my salesman and my dealership to everyone.

jessalynn88

Oct 2, 2015

I have always bought cars from dealerships and they end up crapping out after 3 years (basically after I finally pay off the vehicle.) So I chose Commonweath Kia, because of the great reviews I've seen previously about them. My husband and I decided to lease a car for the first time, and our experience was great with this dealership. They had us in and out in a decent amount of time and we left with my new car (rather then spending 4 hours and not getting anywhere.)

Ivyyip

Sep 25, 2015

We bought our first KIA at Commonwealth KIA in Lawrence. The salesperson, Bob Nerden was very helpful, sincere and knowledgeable. We had wonderful and smooth experience in buying our vehicle and much appreciated the services provided by Bob Nerden! We highly recommend him to any other potential buyers.

Tim O

Sep 18, 2015

We bought our first KIA at Commonwealth KIA in Lawrence. The Salesman, Gary Kotyla was great! He handled everything for us and went out of his way to make sure the sale and trade went smoothly. I would highly recommend him if you are buying a KIA. He did not pressure us and explained things thoroughly.

Sknate

Sep 14, 2015

Leased a new vehicle here and after alot of running around and attempts to bait and switch my wife and I, we got fed up and decided to not continue to lease through them. Their finance and management team were so crooked the customers we saw leaving all seemed to be walking funny and we soon found out why. They had us holding off on purchasing our lease because they said "we have the perfect car that were getting here from trade." That trade never came and now there finance team tells us with 3 day left they don't do the finance purchasing we have to go through a third party. Thanks. I'm regretting I shopped them last.

D Lemieux

Aug 19, 2015

I had an excellent experience at Commonwealth Kia. This is the third Kia I purchased from Commonwealth. Everyone from my sales person Bob McLean to Gary Kotyla (another one of the sales professionals) to Shaun Berryman were extremely friendly and helpful.

thesteve

Aug 17, 2015

My overall experience with this dealership was very pleasant. I was greeted as soon as I stepped foot onto the lot. Bob Mclean did a great job at asking me what I was interested in looking at and pointed me in the right direction. I didn't feel smothered or crowded, but Bob was there to answer any questions I had. This was my first experience buying a car and it was made easy, and went very smoothly.

Jonragucci

Aug 14, 2015

I had an excellent experience at Commonwealth Kia. Every person working there was very friendly, and I had the pleasure of getting help from Ezequiel Echevarria. A very professional person who walked me through getting my new Kia Soul! From the test drive through getting the keys Zeke was there step by step walking me through it. He gave me updates regularly, and you could tell he wanted to help me anyway he could. Shaun Berryman also kept me in the loop with my trade-in, and was very helpful moving the process along. I'd recommend Commonwealth Kia to friends and family, and to anyone who wants a friendly place to purchase, or lease a car. Jonathan Ragucci

thebign

Aug 13, 2015

I was cheerfully greeted by a salesman (Robert Nerdon) shortly after I arrived. He asked me what I was interested in looking at. He located a similar vehicle on the lot and we went for a test drive. Hewas very knowledgeable about the vehicle. I explained what options and color I wanted. He said that it would have to be located within New England. We proceeded to negotiate a deal. He kept me apprised of the search and then told me they had located one. When I picked up my car today Bob spent 1.5 hours explaining the electronics and bluetooth system as well as how all of the instrument clusters, lift gate, blindspot monitor and mirrors worked.

etuck

Aug 12, 2015

Commonwealth Kia provided fantastic service and put me at ease with buying my first car. I am thrilled with my purchase, and Bob Nerden was extraordinarily helpful and thorough. Will definitely recommend Commonwealth to friends & co-workers!

Liz

Aug 5, 2015

I had an excellent experience at Commonwealth Kia. I bought a 2015 Kia Forte and I love it. Highly recommend Commonwealth Kia and Bob Nerden.

sanfran5055

Jul 25, 2015

My new 2016 Kia Sorrento is exactly what I was looking forIvan lovera was my salesperson. He made my visit there quick and found me exactly the car I dreamed aboutI have purchased all my vehicles at commonwealth because of the expert knowledge they have and wide variety of vehicles.........truly satisfied

Shaley4533

Jul 15, 2015

Excellent experience, I had a great salesman ( Gary Kotyla) he was very attentive to what I was looking for. I bought a 2016 Kia sportage. I would reccomend commonwealth Kia, and ask for Gary Kotyla!

Cindyp

Jul 9, 2015

I went to Commonwealth Kia to look at purchasing a 2015 Optima. The salesman, Ezequiel Echevarria, was excellent. He listened to what I was looking for, pointed me in the right direction, and took valuable time in helping me try to find what would work for me. He was pleasant, efficient, and knowledgeable. If you plan to buy from Commonwealth Kia, look for "Zeke!"

Matt G.

Jun 17, 2015

I just purchased a new 2015 Kia Soul+. The say to shop them last, but they were my first stop of the day, and with the excellent service, and deal we got, they were our first and last stop. This was Kia # 4 that we have purchased from Commonwealth, can't help but go there. :) -Matt

Williesride10

Jun 16, 2015

I needed a car fast and I didn't want to get into a biding war. I met Sunny Ahmic from Commonwealth and she understood my situation and gave me the best choices for my budget and the next day I had my Kia! Sunny has that warm personality that you know you can trust . I would go back to her again and have told everyone how great commonwealth dealership is !

Jcompton526

Jun 5, 2015

It was great ...great deal and very friendly the salesman knew what he was talking about and showed me one on one how to work everything in my Soul. I would definately recommend them to everyone!

glen1010=

May 28, 2015

I just picked up a 2013 Kia Sportage for a great deal at Commonwealth Kia. Bob Nerden was very helpful and very informative. Every one was very friendly and easy to talk to. thank you.

LynneC

May 24, 2015

I recently bought my first car from Sunny at Commonwealth Kia. There was no pressure and no tricks throughout the entire process. Everything was made to be very clear and was explained in terms a first-time buyer could understand. Lots of support was lined up for servicing my car down the line. It was a truly great first experience! I'd 100% recommend Commonwealth Kia, and especially Sunny!

DianeL2015

May 18, 2015

I leased a new Kia Optima from Ivan. He was a great help along with Shaun Berryman. I was given an excellent deal and couldn't be happier. My family loved the car so much, my granddaughter went in and leased the same car as me. Thank you guys for all your help and I love my new car!

Arnold

May 10, 2015

Salesman Bob was extremely helpful, and was so kind. It was my first time leasing a vehicle and he made the process quick and easy. I would highly recommend commonwealth to anyone looking into purchasing a new or used car. Thank you again Bob

C.Goodwin

May 4, 2015

My family and I have been buying cars through Commonwealth for over 10 years. This was my first time buying on my own, and it was a great experience. Bob Nerden was an awesome salesman, very friendly, and made sure I got exactly what I wanted! I couldn't be happier with my new 2015 Kia Optima!

Maria P. from Beverly Ma

May 3, 2015

Excellent buying experience. No pressure to buy, knowledgeable sales dept. Easy delivery. Friendly and accommodating. Totally understood what I wanted in a vehicle. Lots of inventory to pick from. I was able to purchase the exact vehicle I wanted.

Amelia & Elba

Apr 23, 2015

I had a wonderful experience with Commonwealth Motors. They were very accommodating and kind. After a few bad experience with other dealerships in the area, I was so relieved to be treated like a valued customer by Jane M.! She was patient, knowledgeable and compassionate. Thank you Jane and the rest of the Commonwealth Motors for your patience, attention and outstanding customer service. I am so happy with my new KIA Rondo!

jenbrown8529

Apr 15, 2015

I am so happy with my brand new 2015 Kia Soul! Bob Nerdan was great; he was not pushy and seemed to really care about my needs and what I wanted out of a vehicle. He was very friendly and made my first car buying experience a great one.

NOkeefe

Apr 4, 2015

Robert Nerden was very knowledgeable, enthusiastic, and made what could have been a stressful experience a lot of fun. Robert went above and beyond to make sure we felt comfortable with the features of the car before we left with it.

Erica/Ryan Spada

Mar 31, 2015

Thank you Bob Nerden and Shaun Berryman for the great deal on my new 2016 vehicle. You guys made the process so painless and easy. I will tell everyone to go see you if they want a KIA!!

celiapereira

Mar 26, 2015

Bob Nerden is a great listener. He is friendly and easy to talk to. He made the experience of leasing a car easy. Thanks, Bob!

Farnic

Mar 25, 2015

Best experience I have ever had at a dealership! Bob is a wonderfully friendly person with a great personality that makes him very easy to talk to. He is very knowledgeable about the vehicles, and takes the extra effort to make sure his customers leave happy and with what fits their needs. Thank you Bob, I will definitely be recommending you to friends and family, and will be coming back to you when the time comes for something new!

dancemum

Mar 12, 2015

Thank you Bob Mclean, you sold me a 2015 Kia Sportage and I love it! You made purchasing a brand new car easy with your personality and friendliness

gmr22

Mar 2, 2015

My son was looking for a Forte Coupe which are hard to find. If anyone could do it, I knew Bob McLean could. What do you know? He did it in record time! Within in two weeks my son was driving his dream car.As usual Bob provided us with excellent service. Transaction was smooth and effortless. He is always there when you need anything. Bob always takes his team and never rushes you.Shaun is very easy to work with. There is no bickering or quibbling. He is a straight shooter and very honest. A pleasure to deal with.Hiram is the financial whiz that puts it all together. He makes the impossible possible. Hiram always explains all of the financing and does his best to get you the best rate.They are a winning team! Would recommend them all to anyone. Will never go anywhere else for a car!Thanks Guys - You are the best!

Maureen zuber

Feb 22, 2015

A wonderful experience! The manager and sales person were helpful! They were friendly and honestI will be happy to recommend the dealership to my friends!

gmr22

Feb 13, 2015

Bob McLean did it again!I have purchased several vehicles from Bob and he is the best! My husband wanted a truck and needed to go through Chevrolet. Of course, we went to Bob and he handled the sale with his usual exceptional customer service. He is always available to answer any questions and concerns. On delivery, he takes the time to go over everything in the vehicle and answers all questions.Already have Bob looking for the next vehicle for my son.Shaun and Hiram also assisted us throughout the transaction. Their advice is invaluable as always.All of these guys are the best! They treat us like family. Would never go anywhere else!

ktwiggs

Jan 30, 2015

This is our first Kia. Just picked it up from Commonwealth. Everyone was very friendly. Edgardo Ayala was extremely friendly and honest. He was very knowledgeable and made buying the Sorento a pleasant experience for us.

margarita genao

Jan 15, 2015

this is the thirth time buying cari on kia and I'm continuing gong with then recaude i never have had any problem with any of my cars and the most important the service I had relieved may me field at home. Thank you kia.

sdnteri

Dec 29, 2014

In my lifetime I have owned 5 cars!All purchased from Commonwealth Motors!Ezequel Echevarria was very knowledgeable, accommodating & pleasant!I highly recommend Commonwealth Motors to all looking to purchase a vehicle!

dannyh

Dec 29, 2014

Honest, friendly and knowledgeable......great experience! I had called the day before for pricing and was given those prices in fewer than 10 minutes. When I came the next day with my wife and daughter we were greeted by Shaun Berryman and in a matter of minutes, along with Robert McLean we had a Soul to test drive. My daughter and I had driven a Soul at another dealership so we both knew enough about the car that the test drive was a short one. We returned and I said this is the car she wanted and within two hours of being greeted we had finished all the business and had leased the car. This was on Saturday so we had to wait until Monday to get the car registered. Shaun took care of all of that and at 5pm this evening we left the dealership with the car. You could not ask for a more pleasant experience. I would feel very comfortable in recommending this dealership to anyone.PS...when the car was ready Robert McLean could not have been nicer and kinder to my daughter. He went through all the important parts of the handbooks and the setup of the car. He took a great amount of time to make her feel safe and comfortable. You should proud to have such a dedicated emplyee.

Megs1337

Dec 27, 2014

This is my 4th car bought from Commonwealth Motors and my 2nd from Bob McLean in Kia. Bob and Shaun have made my last 2 purchases very easy and painless. I go in know exactly what I want and I what I want to spend and they make it happen. I've always had a great experience at Commonwealth and will continue to go back for years to come.

Susie R

Dec 26, 2014

I urgently needed a new car and Bob Nerden from Commonwealth Motors came through. He was patient and efficient in offering me a very good deal. Shop us Last made my day !! I bought a great car and am very happy with it! The whole team was easy to work with and very accomodating!

Marcos Tineo

Dec 12, 2014

I am very satisfied with the serviced provider at Commonwealth Kia. I could honestly say that their service was excellent and that the staff behaved very professional and friendly; especially, Bob, Shaun and Wilson.

Joh6414

Dec 11, 2014

Staff was friendly and professional. They were not pushy like typical salespersons, which is a big deal breaker. This is my 7th car purchase from Commonwealth Motors Excellent car buying experience ever. Both Bob McLean and Sean Berryman provided honesty, knowledge and professionalism. Thanks

gmr22

Dec 9, 2014

This is the fifth car that we have purchased from Commonwealth Kia. We knew exactly what we wanted and they made sure that we got it!Bob McLean is wonderful. He is always right there to make sure that we are happy with our selection. Sean does the magic and makes it happen. Hiram seals the deal!Would never go anywhere else for my vehicles. These guys are so friendly, helpful and knowledgeable. Always depend on them to be honest and straight forward. They really care about their customers.They are all like family! It is a wonderful feeling knowing that they will always do what is best for us.A++++ - Love you guys!Gilda

Tatiana & Antonio

Dec 9, 2014

I loved my experience at common wealth motors .. It wasn't like how I expected to be pushed into a car for the sales benefit or because I am young take advantage of it you hear horrible things about going to a dealer ship but It was all about what was best for me, he took his time to show me each car that I could qualify for he also did keep in mind of my budget and was very helpful! Robert McLean was the best sales man!Also Mark Burnier was very nice and went over everything before we signed the contract he also even gave us good advice reassuring are decision on buying the vehicle.. He told me to take my time when signing and was very patient.. Robert McLean and Mark Bernier made my experience at commonwealth one to remember and to share and recommend others to them! Again THANK YOU! (Wilson the manager was helpful as well thank you for pushing for me!!)

tatiana.terrero

Dec 8, 2014

At commonwealth (Kia) I was treated so good! Customer service was fantastic ! Robert McLean and Mark Bernier really helped my decision of trading my old car in for a new one a lot smoother.. I was nervous and thought maybe because of my age the sales guy would take advantage but it was the opposite! Robert showed me all the cars that would benefit me and that was within my budget he didn't Rush and he wasn't pushy for me to make a quick desicion he was very helpful.. Mark also was patient when signing the papers he explained throughly what we were signing and even gave us good advice.. Loved my experience I will be referring people to them because I know they would be in good hands! Thank you so much for all your help!!! Definitely the place to go!

Sfornet

Dec 8, 2014

My experience was great. Everyone worked hard for my satisfaction. I got in to a few cars and was unwilling to go with those certain models so Edgardo found me the exact car I wanted. I'm very happy with my new car.

Mark.Brackett

Dec 6, 2014

MarkBFred, Eric, & Paul are always accomadating and make you feel welcome! My 2013 Sorento had a loud whining noise with the speed of the engine. I drove in to the service garage with no appointwment concerned that if I drove much further I would do more damage to the engine. Fred to.d me to just leave the car with them and they would work it in. I was offered a ride back home from one of your drivers who was very friendly and courteous (can't recall his name). Paul called me back in less than 4 hours telling me the car was all set and they completed 2 computer upgrade recalls. Just outstanding service and taking care of the customer!!!!

jenmm1985

Nov 29, 2014

My husband and I have owned our vehicles a kia soul and a kia forte for a little over a year now. We are still very happy with our purchases. The payments were what we wanted. The service department has been able to do all our oil changes and regular maintenance. I couldn't imagine ever buying a vehicle that wasn't a kia. You cant get a better value, deal, warranty and service anywhere else. Thank you kia :)

catpawz

Nov 18, 2014

My husband and I were both happy with our Experience there. Bob Nerden was our salesmen, he's very nice, humorous and helpful. Good prices!

beth.kincaid.92

Oct 25, 2014

Just bought a new sorento when my Amanti was no longer drivable. Everyone was very nice and answered all our questions. Joel was awesome! Well definatly be back for our next vehicle.

Miriam30

Sep 23, 2014

I just purchased my first vehicle and I have to say that my experince was great. Edgar Ayala tooked the time to explain how to used the car new features which I like, also he was very informative about the warranties of the vehicle .I have to say that I would recomend Edgar Ayala to any of my friends as a car sales man .He knows his work, very professional and polite. Also, I cannot forget the staff at commonwealth dealership kia, they were friendly and made me feel comfortable. Is like they say shop us last. I went to other dealers and was not satisfied, until I came accross this dealership.Thank you, Miriam. L.

BriMay

Sep 16, 2014

I did not expect buying my first car to be such a walk in the park, but thanks to Commonwealth and Bob McLean it was exactly that; stress free and enjoyable. Everyone was extremely welcoming and willing to go out of their way to ensure absolute satisfaction! I highly recommend anyone looking into a new/used car to go to Commonwealth and to ask for Bob!

T. Burgos

Sep 11, 2014

I had a fantastic experience buying a new Kia. Bob McLean was very helpful, friendly and made a long process (I had many many questions!) enjoyable. He was very knowledgeable and never once pressured me into anything. I would definitely buy from him again.

mmason8183

Sep 2, 2014

I just purchased my second vehicle from Commonwealth and second with Bob McLean as the salesman. I specifically wanted him again because he was so easy to work with the first time. He is very knowledgeable about the vehicles and answers any questions you may have. Everyone at the dealership makes you feel like family. I would most definitely recommend Bob McLean and Commonwealth Motors in general to family and friends. Such a stress-free experience!

msilvia72

Aug 27, 2014

I walked in with a lot of questions. I walked out confident with my decisions thanks to Bob Mclean. He is extremely knowledgeable and helpful. He made the process of choosing and purchasing a vehicle easy and fun. I would definitely recommend this dealership and Bob to to friends and family.

M&M Hamster

Aug 26, 2014

just purchased kia soul from commonwealth .had a great experience . Ezequel Echavarria went above and beyond . Thank you Again Zeke. , also Mark in finance helped ,explained everything in detail ., Mark was from Volkswagen finance dept filling in .

jkraby

Aug 19, 2014

Bob McLean was a great guy to work with! He helped me with everything and anything considering this was the first car I purchased. Bob is extremely knowledgable and gives great advice. He was a pleasure to work with and I will definitely spread his name to my friends and family,

Jacque13xo

Aug 13, 2014

I purchased a new kia optima 2015 last week and am loving it. Bob McLean was a great help in finding me my new baby. Letting go of old 2007 kia optima was difficult because I've had so many memories with it, but Bob made this car feel special to me too. He let me ask SO many questions and had plenty of patience and kindness. Awesome guy! He made me feel good about buying my new car and comfortable. Everyone was friendly. I definitely recommend shopping here to buy a car!

snorty101

Jul 11, 2014

We test drove another make of car but decided on a Kia Soul. Cassie(Nissan Salesperson who sold us the kia)was very friendly, helpful, knowledgeable(If she didn't know the answer she asked her Sales Manager). We were very pleased with Cassie as well as all the other Staff that took part in our buying experience Everything was completed when promised and a thorough review of the car was done by Cassie. We have bought many cars over the years from Commonwealth Motors and have generally been pleased with their service.

Robert J (Jimmy) Webb

Jul 2, 2014

Commonwealth Kia is a leader in the automotive buying business because if their basic values, the customer comes first. What I experienced throughout my process of buying a great product, my 2014 Kia Soul, was outstanding. What you have here are professionals who know the pulse and social climate of today's buyers. From the beginning with Cindy on the Internet through the management and up to the wonderful salesperson Robert Frank Nerden, it was great. They listened to my needs, gave me a reasonable trade in value, put me in my new 2014 Kia a Soul. No pressure, no gimmicks. I am happy to say, not only am I pleased with this process, but becoming a very loyal customer. Their slogan, "shop us last" is true.

Rjwebb

Jul 1, 2014

I went shopping for a new Kia Soul. Ended up at Commonwealth Kia. Having been through this process of purchasing a new car before, I was blown away by their friendliness , professionalism, knowledge, but most of all no pressure. Robert Nerden was great. This process went smoothly from the management down to the sales person. I am extremely happy with my new Kia Soul. I am also becoming a very loyal customer. Thank you Commonwealth Kia.

GALLEN2

Jun 16, 2014

I recently purchased a Forte 5 Hatchback and couldn't be happier. I researched and test drove many, many vehicles and finally decided to go with a Kia. My salesman Bob Nerden was very knowledgeable about the vehicle and was so patient and helpful when I asked a million questions! Thank you Bob for the outstanding service. The whole staff at Commonwealth Kia is so friendly and welcoming. Looking forward to driving my Hatch for many years to come!

JMiMa2014

Jun 16, 2014

Brought in my Kia for an oil change. I received (as always) prompt friendly service at a great price. I have been with Commonweath Motors for many years and would not go anywhere else.

Beccann61

Jun 11, 2014

It was a great overall experience. I always have dreaded buying a vehicle with the high pressured sales people. At Commonwealth Kia, I experienced none of that. My sales person Bel was amazing. Easy to work with, friendly and no pressure.My new vehicle wouldn't be ready until the next day and I live an hour away. Bel once again came through and the next daydrove the new Kia to my home and picked up my trade in.. She was informative about the car and took the time to show me all thefeatures. I couldn't ask for a better sales person. Bel is the best!!! The finance manager Herrim was also friendly and easy to work with. Commonwealth Kia has an overall great staff of employees. I wouldn't hesitate to send anyone to this dealer!! Five stars!! Rebecca Butler

joann1019

Jun 11, 2014

When my sister and I decided to purchase new car's, we test drove everything imaginable! We went to Commonwealth Kia and I test drove the Optima, from that moment on I knew it was the car for me!! The vehicle feels so luxurious, especially for the price point!! I LOVE IT. The dealership was wonderful to deal with and my salesman Bob Nerden ROCKS!!! He made the experience a very good one!! Although I am sure that he needed a stiff drink after dealing with my sister and me!! I look forward to going back to Commonwealth in three years when I am ready to buy again!!!Joann Allen a/k/a ...a VERY HAPPY KIA Owner

marialana

Jun 7, 2014

I just bought a car at Commonwealth a few weeks ago and my experience was completely positive. Friendly staff, lots of inventory, and financing within my budget. I would recommend Commonwealth Motors to anyone.

bruceapple

Jun 7, 2014

Had a great experience with Commonwealth motors. Belgica Richiez was our sales person, she was excellent. She stuck to her word and made sure the car was as agreed.Having No Credit score was also a challenge to set up finance. Marshall Daniels worked hard to find us a lender. He kept us in the loop every step of the way.All in all i am thoroughly with the service. Expect to see me in the near future for a new car.A+++++Bruce Appleton

jerryhyland

Jun 6, 2014

I had my first oil change on a Kia Soul. These guys get you quickly in and out. The service writer took me right in and I was on my way in about 30 minutes.

Ddefalco326

Jun 3, 2014

I walked in on May 30, 2014 for my inspection sticker. Along with it being the nearly the last day of the month, it was 10:15 am, and my son was leaving early in the am the next day , I needed the car for a doctor's appt with the hour. When I told Freddy I was in a hurry and couldn't wait, he checked to see if other before me were waiting and was able to do my inspection next. Within 15 minutes and a cup of coffee, my car was ready! I was ready to go! Thank you so much for understanding the situation I had put myself in and your willingness to accommodate!

mjmbuilds

May 25, 2014

The moment I drove onto the lot at Commonwealth Motors I had an innate feeling that i would be pleased with the outcome of my visit. The sales staff turned out to be entirely helpful as well as very knowledgeable about the variety of models from all the manufacturers they service. I was pleased with the level of service and the professionalism in which the staff conducted themselves. I had previously experienced some very rude and misinformed sales representatives at Rockingham Toyota . I personally know four other people who had purchased vehicles here at Commonwealth who referred, so why I did not come here first is beyond me . Nevertheless I did make it and I truly do think it will be the first place I stop , to shop last.

Mike Morkeski

May 25, 2014

I recntly bought a brand new 2014 Kia Optima and am thrilled with it compared to my trade in vehicle !! Looking forward to a great summer with my new car !

JDelzingo

May 24, 2014

I had leased a Kia Optima 3 years ago from Commonwealth and was so happy with their service that I returned this week because my lease was expiring. I was met by Shaun Berryman and Bob Nerden when my daughter and I walked thru the door. I was on the fence about buying out my lease or leasing another Kia. I decided to lease for another 3 years. Commonwealth's service, knowledge and friendly atmosphere is wonderful. I don't feel any high pressure and it is a joy to deal with a car dealership that doesn't try to push you into something you don't want and has such friendly, easy going people. I left a very happy camper with my new Kia Optima. Thanks everyone for the wonderful experience. I'll see you again in 3 years!! :) On and by the way - LOVE the BELL!!Judy Delzingo

HARLEY BOB

May 14, 2014

MY CAR WAS PARKED IN FRONT OF MY HOME.A YOUNG GIRL ON A LEARNERS PERMIT LOST CONTROL AN ROLLED HER CAR OVER AN TOTALED MY CAR .FOUND A CAR AT COMMONWEALTH KIA AN WENT TO CHECK IT OUT IT WAS WHAT THEY SAID IT WAS ON LINE .PUT DEPOSIT AN EXPLAINED I HAVE TO WAIT FOR INS SETTLEMENT CHECK AN THEY WERE VERY HAPPY TO WORK WITH ME .WAS TREATEDEXCELLENT NO PRESSURE AT ALL ..VERY PLEASED WITH BOB MCLEAN VERY PROFESIONAL

heatherlinehan

May 8, 2014

It was my first time buying/leasing a car and Edgar I felt did a phenomenal job. He was patient, friendly, and not pushy. He explained all my options to me and let me take my time to make a decision. He was extremely helpful in showing me all the features of the car I got and I would HIGHLY recommend coming here for a car and ask for Edgar!!! He did an outstanding job. Thanks again Commonwealth, you made a life long customer!

semdca01

May 1, 2014

Buying my car was quick and fun! Would send all my friends and family to Bob at kia! Fast fun clean and very knowledgeable.Will definitely be back.

treybug123

Apr 28, 2014

Robert Mclean was excellent and extremely helpful in every aspect of purchasing my new car. I would not hesitate to recommend Commonwealth Kia!Elaine M

dembele

Apr 25, 2014

I recently purchased a 2014 Kia Optima at Commonwealth Kia and the process could not have been easier. Edgar Ayala is friendly, knowledgeable and helpful without being pushy. I was interested in several different makes & models and he patiently showed me all the cars and answered all my questions. There was no pressure as I took some time to make my decision. The purchase process was very easy. The staff at Commonwealth did all the running and Edgar kept me updated on the status. When I picked up the car Edgar took all the time I needed for a full walk through and explanation of all the features. He has since followed up with me a couple of times. I am very pleased with the experience I had at Commonwealth Motors.

chriskapp978

Apr 21, 2014

I went in to get the oil changed on my Kia Rio that I bought there last year. This was the second Oil Change I have had there and both experiences were very positive. They were courteous and quick with the service. The first time I was slightly late and it was the last one of the day. Even though I was keeping them past closing, they were still really friendly and met my needs. This time I was the first appointment on a Saturday and again had a pleasant experience. I dropped my car walked around the lot for a little and checked out some cars. Before I knew it I was back home.

Sheil111

Apr 17, 2014

We were in need of a new used car. After looking thru several car dealerships websites, we found a car we liked on Commonwealth Kia's website ..From the moment we walked in the door to the time we left with our new/used car, the experience was not only great but very pleasant. Mr. McLean was very knowledgeable about the car we purchased and explained all the features on our car. He made our purchase pleasant and we felt NO high pressure salesmanship from him or any other salesperson we met.This was our first trip to Commonwealth Motors and we will go again for our next purchase, and would recommend Commonwealth Motors to everyone..

josh2417

Apr 14, 2014

Very happy with overall service I have received from this establishment since I bought my first Kia from them last year in May and was in an accident and had to purchase a second Kia from them.

gnantaya

Mar 26, 2014

Representative met me promptly to fill out service paperwork. Explained the service, cost and estimated two hours. Service was complete in 1.5 hours. Representative explained what was done to the vehicle. Price was reasonable.

bdustin21

Mar 24, 2014

I came in knowing what cars I wanted to look at, but I didn't think I would become sold on a car that day. Bob Nerden came out a little after I had arrived and talked to me about the Kia Optima, I told him what i was looking to pay as well as some options I would like. He didn't pressure me at all, he was very patient and met all that i was looking for. I couldn't be happier with the service I received.

pilcher1030

Mar 19, 2014

We came to your dealership from Maine, after the service we received and the price on our new Kia we would have come from anywhere!! We will recommend this dealership to everyone we know. Thanks again!!!!!!!

JohnnieWoo

Mar 1, 2014

After doing some online research it was time to go test drive the cars I was interested in. Made contact with Commonwealth Kia and when I arrived at the dealership, Bob Nerden in Sales showed me a 2014 Kia Forte5 hatchback. He took the time to go over the features of the car. He was outgoing and friendly, and also honest. I had been going in expecting aggressive sales pressure and a take it or leave it attitude. Bob was not like that at all and I found the other staff very friendly as well. Many people said hello and they all seemed to be happy to be working. Bob also took me through the waiting area and showed me the the service advisors area. He also answered my questions about loaner cars, cost of oil changes, and the car's warranty. They did not have the car I wanted on the lot but were willing to locate the exact style and color. Bob kept me updated throughout the process, was attentive to my questions and got back to me quickly when I called. Once the car was ready, Bob took the time to go through the various features and functions. Definitely a lot of new things. Even after I took the car home, I got follow up calls and letters to make sure everything was all right and whether or not I had any questions. They got me in the car I wanted I am very happy with my purchase. Would recommend Commonwealth Kia and the dealership overall. It is truly a one stop shop because of the various makes and models they offer.

TBoneski1

Feb 20, 2014

From the moment I walk into Commonwealth Motors and was greeted by Eric Boardman my experience was nothing but positive.Eric knew the product that I was interested in buying and the price range and he found what I was hoping for.....A nice vehicle for a good price. I was pretty impressed with the 2015 Kia Sorento that I purchased. It has a lot of "extras" that I wasn't aware were available. Through Eric I met Shaun Berryman. ( sales manager ) and he too was nothing but a very positive part of my purchase. I would recommend Eric and Shaun to anyone interested in buying a vehicle.( whether new or used) I'm sure they would be treated as well as I was.

Zaffinin89

Feb 18, 2014

A great experience! My windshield wiper came off & the wiper motor stopped working. I brought my car in on a Sunday and they fixed it in no time :). The staff are always so kind and accommodating! Thanks!

tiberts

Feb 8, 2014

Today I took my 2014 Kia for it's first oil change---so easy. Just get in line -- waited in the lovely waiting room complete with coffee. Whole process about 11/2 hours. Good start to a lovely day.

meldug1035

Jan 25, 2014

I had a wonderful experience from start to finish. My salesperson Edgardo was very helpful and I didnt feel any pressure that I have felt at so many other dealerships I would recommend the dealership to anyone I knew that was looking for a new vehicle.

marcgrodberg

Jan 21, 2014

This was my 3rd Kia I have purchased from Commonwealth Motors and Bob McLean took the time to describe and explain all my options. There was absolutely no sales pressure from Bob or the sales manager, Shawn. It was a pleasure buying a car from them. My wife and myself also have our cars serviced there.

Julie Demaree

Dec 12, 2013

Terrible experience with a high pressure salesman. Wouldnt go back if they offered me a FREE car. If your a girl don't go there alone they will take advantage of you if you don't know what your doing. I've learned my lesson the hard..and expensive..way.

JAbbott26

Dec 3, 2013

We have had EXCELLENT service at Commonwealth Kia every time we've been. Our car (AKA "Kiki") is awesome and we have no complaints. We've had her for a year and a half and have had several oil changes at Commonwealth. There customer service department is friendly, service is timely, price is right, and there waiting room area is clean and tidy! Very thankful for there quality service :)

indidv

Nov 21, 2013

I bought my kia Sorrento at the best price in whole new England, Ivan and the whole team are amazing and very helpful, than you Commonwealth kia

sandygirl0602

Nov 1, 2013

I had the best experience there! I had financial problems and they worked very hard finding finance as well as making sure I was in a great vehicle and stayed in constant touch with me. Very detailed about all info and I would tell anyone that was looking into a new vehicle for themselves to definitely shop them.

chip2

Oct 28, 2013

This would be my 3rd new car from Commonwealth Motors, and have always been well satisfied with my purchases. Jeff was extremely helpful, knowledgeable, and patient with me through the process. I needed to trade-in my 2010 Forte Koup, which I ideally loved, for more practical reasons I needed a 4-door, and I just love my new fully loaded AWD 2013 Sportage Ex. Thank you Jeff, for a smooth transition, and thanks to Commonwealth Motors for a great deal.

lindajung

Oct 26, 2013

My husband & I came back to Commonwealth KIA to explore our options since our lease was up on our 2010 KIA Forte. Jeffrey Allen was extremely helpful and wanted to show us other new KIA models we could test drive that was within our budget. He thoroughly & patiently explained the options that all the models within our price range had and let us know about all of the changes and upgrades of the Forte too, which helped distill down our decision as to what we like and what worked for us in our daily commute. We walked away with a new KIA Forte that we are very happy with. Jeffrey Allen was great to work with and we love this dealership too. -Linda

wtombos

Oct 22, 2013

I am a repeat customer at Commonwealth. Bob listened to our needs for a vehicle and responded to all our questions/ concerns. He worked diligently to meet our price goals for the vehicle we selected.

wassims

Oct 22, 2013

I leased the 2013 Kia Optima, worked on the deal with Bob Nerden. Bob was very friendly, very patient, explained all the bells and whistles that the car has to offer, he's very helpful and knowledgeable, something I appreciated more and more as I was looking into other cars and dealerships. The deal was really smooth, very quick and easy going transaction, no hassles whatsoever. Very friendly staff and answered patiently all the questions we had.I would definitely recommend Commonwealth Kia, and Bob Nerden in particular.Thumbs up!!

KiaSoulDriver

Oct 21, 2013

Last month my 10 year old car finally quit on me. I needed a car quickly and decided to call Commonwealth Kia before making the trip to the dealership. I was very lucky to have Bob Nerden answer the phone that day because he was really helpful and really nice on the phone. When he asked if I wanted to come by later that day to test drive a car and see what options were available to me I said yes. I just knew he would take care of me. And, he did.Bob was so patient with me and took the time to answer all of my many, many questions. He even took a picture for me when I rang the bell when I was picking up the car! :-)Bob Nerden is an asset to the Commonwealth team.

dmdragon6

Oct 20, 2013

I visited Kia in my search for a new car after being referred by a friend, also a Kia owner. Upon parking, I was greeted by a salesperson who immediately expressed interest in helping me with my car search. This was my first visit/meeting at Kia, led by Anthony Vancini that lead to at least three more visits there, numerous emails and ultimately the purchase of my first Kia. The friendliness, responsiveness and direct communication I received from Kia and Anthony (salesperson) could not have gone any better. The process of buying a car is often times stressful and overwhelming, but this was an easy purchase! I will continue to go back and will refer there in the future.Sincerely, Satisfied Customer

teresasherbo

Oct 12, 2013

We drove from Providence RI to this dealership for a pre-owned Honda Fit Sport. We had visited other dealerships but found exactly what we wanted at Commonwealth Honda. Our salesman, John Thompson, was professional, courteous and a pleasure to work with. Karen Pellitier, finance manager was one of the nicest people we ever dealt with.Recommend highly!

dtoledorn

Oct 10, 2013

I decided to go to Commonwealth Motors in Lawrence, MA because my father in law had such a great experience when he bought his car this Feb' 13. I was viewing their used cars and saw the car that I had always dreamed of owning a Land Rover LS3 HSE. Upon arrival I was greeted by a warm friendly sales person named Jose. He went above and beyond and exceeded my expectations about my sales experience. He explained all the features and answered all of your questions and better he let us take the time we needed to make sure that this was the car for me. At the end of the day my husband drove home in the car that I wanted and I am beyond happy.

Jaclyn1078

Oct 5, 2013

Let me start by saying, I LOVED my old car. It was the very first car I'd ever owned, and I did NOT want to sell it, but I did because Roxie was old and it was time to say goodbye. Yes, I named her. I'm one of those people. Bob Nerden at Commonwealth Kia in Lawrence made the experience of buying a new car very easy for me. I wasn't excited to be at the dealership, but Bob put me at ease. The customer service, friendliness, and overall experience couldn't have been better, and that's saying a lot because I'm a tough customer and very stubborn (just ask my husband). I ended up buying a Kia Sorento, and I am very happy with my purchase. And, yes, I'm adjusting well. Thank you for asking. I would recommend this dealership to anybody. See Bob. He's great.

charlie0178

Oct 5, 2013

excelent people and will work to get you to what you need. as far as customer service out of this world. i dealt with jeffry allen funny guy and got me my optima for a price i could afford

ron.gould

Sep 28, 2013

My experience with Commonwealth Kia service has been excellent every time I have been there. They take the fear of going to the dealer or service right out of the picture. I know when I go in that everyone is going to treat me as the only person there until my service has been setup. The waiting room is very enjoyable and comfortable, with coffee and cookies usually. I am able to roam the sales floor without feeling I am being stalked and the salespeople are very friendly about answering any questions I may have. I am always asked how my vehicle is and how my family is doing. I like the atmosphere at Commonwealth and will continue to be a customer in the future.

JaniceV

Sep 15, 2013

Bob Nerden greeted us when we entered the showroom. We wanted to look at a KIA but were just comparison shopping on that day. Bob answered our questions, showed us multiple cars and took us out on a test drive. We loved that he could bring us to the Honda dealership and show us that car too. We left that day armed with all the information we needed for a purchase. We did not shop Commonwealth last but we did come back after one more car comparison. Bob greeted us again using our names and the deal was done and I got to ring the bell. We needed to wait for our car due to my color choice but Bob stayed in contact with us and called us as soon as the car arrived. Both the showroom and the service hours are convenient. I anticipate a long relationship with Commonwealth KIA.

twg3

Sep 6, 2013

had a wonderful experience working with bob and buying a Nissan rogue he showed us both kia and nissans(personal preference) also made a point of giving a tour of the dealership and explaining the operation of the car

dleblanc48

Sep 1, 2013

Commonwealth came very recommended to us by my friend's son-in-law who had bought his Chevy Diesel truck from Commonwealth and his daughter who had bought her Honda Odyssey from Commonwealth Honda. I had leased cars for several years and the Kia Amante had been my favorite so my friend and I headed up to Commonwealth Kia in Lawrence. I met Jeffrey Allen upon arrival , and he was very kind and patient as I I lookked at and drove several cars including the Cadenza, Sportage and finally the Sorrento. Jeffrey was exceptional and went over every detail of the Sorrento I ended up purchasing. I would and have already recommended Jeffrey Allen and Commonwealth Kia to my friends and family as I just love my new Sorrento!

rsteel2013

Sep 1, 2013

I did not buy a new car, I leased a new car but it did not give me the option above. The reason I gave an overall "great" review is because it waas earned. I felt the employees, especially the salesman who worked with me (Jeff A.) treated me with excellent customer service and did their best to give me a good deal.

Samanthax0x

Sep 1, 2013

I had been thinking about purchasing a Kia Optima for quite some time. My mom had met with Bob Nerden a few months earlier and got the details. When we returned a few days ago to inquire about the car, he remembered my mom and was happy to help us out. Very nice guy. Would highly recommend him and Commonwealth to friends and family looking to purchase a car. Been driving my 2013 Kia Optima for a few days now and I absolutely love it! Had a great experience at Commonwealth and I truly enjoy the purchase I made.

Foderarohj

Sep 1, 2013

All sales personnel were very friendly. Both Shaun Berryman and Jeffrey Allen were extremely polite and knowledgeable. They both answered all questions to my satisfaction. They did not apply any sales pressure and made me feel welcome. It was a pleasure to do business with Commonwealth Motors. In the future I will shop Commonwealth Motors first, not last.Henry J. FoderaroCustomer

MonicaCaraballo

Aug 29, 2013

My experience with commonwealth kia was excelent. Since the moment I got there Robert McLean, sale representative was waiting for me to offer me the best customer service and help I need it. He answer all the questions I had and helped me in every possible way to purchase my new vehicle. Everything run smoothy. I'm very happy with commonwealth kia and blessed to have a sales person like Robert McLean who exceed all the expectation . I recommend commonwealth kia 100 percent . Thanks Monica Caraballo

Timothy Cochran

Aug 28, 2013

My wife and I just recently purchased a 2013 Kia Optima. From the start our interaction with Bob could not have been smoother. He was warm, personable and engaging. He actually wanted to sell a car to us. Commonwealth Motors has the best pricing around - best packages and was 1000% better then Herb Chambers. Bob was very proffesional, and even assisted with questions after the sale. Trust me your time with him will not be wasted.

Cmkelley

Aug 27, 2013

We would highly recommend Bob. He was genuine, honest and engaging. We got the exact car we wanted and a great price, too! Drop by and ask for Bob...you won't be sorry!

gbuco007

Aug 26, 2013

The best place to buy a car!!! this is my second time around!!! I look forward on getting my mom and dad to buy a new car this year!!!

dinacrew

Aug 21, 2013

This was going to be a quick visit to "look" at a KIA. Bob was knowledgable, the car was a great value and the usual back and forth of discussing price was short and successful. One hour later we purchased a KIA.

Mandy Byron

Aug 14, 2013

Buying a car can be so stressful. It's a large purchase and one that can affect your life for at least the next five years. That being said, I'm glad that we went to Commonwealth Kia. We shopped them first, and last, and we loved them! We were referred to Commonwealth by a relative. I have to admit, I was nervous going into such a large dealership. However, Everyone was very friendly. Bob McLean, our salesman, was extremely patient, even with all of our indecisiveness. We must have changed our minds on which vehicle we were going to buy four times within 24 hours! He was honest and very helpful in giving us the information we needed to make our decision. He was determined to make sure that we would be satisfied with our purchase, long after we left the sales lot. He also spent a lot of time with us after our purchase was complete; reviewing the car and its features and making sure that we knew how to use them. I feel confident that our purchase of the 2014 Kia Sorento was right for us. Shaun Berryman helped us with our paperwork when Bob wasn't available, and was friendly and very willing to help us. Marshall (who actually works in the Nissan finance department) was great as well. He spent quite a bit of time finding the loan that would get us the best rate, and helping us find the warranty that would work for us. Overall, our experience here was wonderful! We didn't feel rushed or pressured, and everyone was willing to take whatever time was necessary to get the job done. We will definitely be back when it's time to purchase our next vehicle!

mandybyron

Aug 14, 2013

Buying a car can be so stressful. It's a large purchase and one that can affect your life for at least the next five years. That being said, I'm glad that we went to Commonwealth Kia. We shopped them first, and last, and we loved them!We were referred to Commonwealth by a relative. I have to admit, I was nervous going into such a large dealership. However, Everyone was very friendly. Bob McLean, our salesman, was extremely patient, even with all of our indecisiveness. We must have changed our minds on which vehicle we were going to buy four times within 24 hours! He was honest and very helpful in giving us the information we needed to make our decision. He was determined to make sure that we would be satisfied with our purchase, long after we left the sales lot. He also spent a lot of time with us after our purchase was complete; reviewing the car and its features and making sure that we knew how to use them. I feel confident that our purchase of the 2014 Kia Sorento was right for us.Shaun Berryman helped us with our paperwork when Bob wasn't available, and was friendly and very willing to help us. Marshall (who actually works in the Nissan finance department) was great as well. He spent quite a bit of time finding the loan that would get us the best rate, and helping us find the warranty that would work for us.Overall, our experience here was wonderful! We didn't feel rushed or pressured, and everyone was willing to take whatever time was necessary to get the job done. We will definitely be back when it's time to purchase our next vehicle!

Hamster

Aug 11, 2013

I gave the high rating I did because I found that the Sales personnel were not pushy. They allowed me to explore different models available and allowed me to decide what was best for me. Jeffery explained the various options available to me and worked with me to obtain best price for car and other options to purchase. I felt very comfortable dealing with the people at the dealership.

dlagib

Jul 31, 2013

When I went into the dealership I didn't really know what I wanted or if I was actually going to buy anything that day. Ivan Lovera made the process easy, has a good knowledge of all the products available and was able to help walk me throiugh the process

melinmass

Jul 24, 2013

I enjoyed my experience. I was never hounded or pushed into making any decisions and they worked very hard and were very patient in working with my not so perfect credit. Thank you. Ezequiel was very gracious and thorough, again thank for a great car buying experience, Melanie Mangone

JGWP1

Jul 24, 2013

I purchased three years ago my first Kia Soul and from the second I walked into Commonwealth Kia I felt this would be a turning point in buying a car. Since that first visit I have never been disappointed by the professionalism, courtesy, helpfulness and care shown to me from everyone at Commonwealth Kia. Yesterday I bought my second car from them, and I am very happy to say they are still #1 in my book. I bought my first car in way back in 1966, and since that time dealing with many car dealerships Commonwealth Kia has and still is the very best car dealership not only on the day of sale but for the life of your car, They are simply put in one word ... great!

tmortiz

Jul 21, 2013

Bob was very patient and helpful in our new vehicle purchase. He kept us informed about the process and went beyond the call of duty to get us our vehicle of choice.

hermitisland

Jul 19, 2013

On an extreemly hot day in july, I was greeted by a sales person.(Bob Nerden) He was very informative about several auto manufactures that I was interested in. He did not try to persuade me to an auto I was not interested in. He spent a good deal of time in the hot sun with me, and did not pressure me at all. I found him to be very professionable.I ended up making a purchase on that same day. Their price was right and I found the entire staff welcoming and extreemly professionable. I'll be sure to make Commonwealth Motors at the top of my list for future purchases.

Melinda

Jul 16, 2013

Nick was very friendly and helpful. It was clear that he and Hiram stayed late in order to complete our transaction. Nick listened and was very attentive. I was very happy with how he treated us.

mbdillon

Jul 16, 2013

Nick was very friendly and helpful. It was clear that he and Hiram stayed late in order to complete our transaction. Nick listened and was very attentive. I was very happy with how he treated us.

jagolden

Jul 11, 2013

Due to an unforeseen accident, we found ourselves shopping for a new vehicle. My wife and I went down to Commonwealth Kia to look at the 2013 Sportage. Upon parking, a salesperson, Bob McClean, came right out and greeted us warmly. We explained our situation - it would be about a month before purchasing, we were considering other makes and models and we definitely would not be purchasing that day. Despite this, Bob spent all the time we needed with us going over the vehicle and taking one out for a test drive. During the next few weeks I spent much time shopping other makes, models and pricing but all roads lead back to Commonwealth Kia. I contacted Jeff Donahue at internet sales for pricing on a particular model that was on the lot. He promptly got back to me by email and phone with attractive pricing and no haggling. The following weekend, my wife and I went down to see Bob. He remembered us and we sat down. I explained I had received a price from Jeff already. We filled out the worksheet and in less than twenty minutes we were ready to go on to the final purchasing paper work. No pain, no hassles and as on out initial visit, Bob was friendly and took all the time we needed. At the finance end of things, Luis took good care of us. He did not give us the hard sell on extras to add to the cost. He simply laid out what was available and let us make our own decisions, even tailoring what we wanted outside of the standard extras packages that were offered. Zero pressure to purchase more than we needed. Luis had actually been the salesperson who sold us the Honda Fit we have. Luis has always been friendly and has followed through with many calls on the Honda Fit to make sure we remain happy with it. On the evening we arrived to pick the car up, Bob again spent a long time with us going over the features of the vehicle so we were comfortable with all the bells and whistles it offers. He showed us how to pair our Bluetooth devices with the UVO Entertainment and phone system. The weather was miserable that evening so Bob had the vehicle pulled into the service bay so we could do all this out of the rain. This is the third (possibly fourth) vehicle we've purchased from Commonwealth. Also, we've had other vehicles that were not purchased there serviced in their service departments and we've always had top-notch experiences. We've also had body work done in their shop and the results were beautiful. Their Kia and Honda service department and employees take very good care of you and your vehicle. They are courteous and explain everything so you can understand it. Again, they do not hard-sell services you do not need. Lastly, their pricing for services is very good compared to other local dealerships, and their waiting area is large, airy and nicely appointed. Charlie has built an exceptional dealership over the years, with great people and service. I actually look forward to going for service there instead of it being a chore. We'v experienced the "pain" of trying to purchase from other dealers. There's simply no comparison between others and Commonwealth Motors. Commonwealth says "Shop Us Last" and for good reason. You won't find better deals, people or service anywhere else!

jagolden

Jul 11, 2013

Due to an unforeseen accident, we found ourselves shopping for a new vehicle. My wife and I went down to Commonwealth Kia to look at the 2013 Sportage. Upon parking, a salesperson, Bob McClean, came right out and greeted us warmly. We explained our situation - it would be about a month before purchasing, we were considering other makes and models and we definitely would not be purchasing that day. Despite this, Bob spent all the time we needed with us going over the vehicle and taking one out for a test drive.During the next few weeks I spent much time shopping other makes, models and pricing but all roads lead back to Commonwealth Kia. I contacted Jeff Donahue at internet sales for pricing on a particular model that was on the lot. He promptly got back to me by email and phone with attractive pricing and no haggling.The following weekend, my wife and I went down to see Bob. He remembered us and we sat down. I explained I had received a price from Jeff already. We filled out the worksheet and in less than twenty minutes we were ready to go on to the final purchasing paper work. No pain, no hassles and as on out initial visit, Bob was friendly and took all the time we needed.At the finance end of things, Luis took good care of us. He did not give us the hard sell on extras to add to the cost. He simply laid out what was available and let us make our own decisions, even tailoring what we wanted outside of the standard extras packages that were offered. Zero pressure to purchase more than we needed. Luis had actually been the salesperson who sold us the Honda Fit we have. Luis has always been friendly and has followed through with many calls on the Honda Fit to make sure we remain happy with it.On the evening we arrived to pick the car up, Bob again spent a long time with us going over the features of the vehicle so we were comfortable with all the bells and whistles it offers. He showed us how to pair our Bluetooth devices with the UVO Entertainment and phone system. The weather was miserable that evening so Bob had the vehicle pulled into the service bay so we could do all this out of the rain.This is the third (possibly fourth) vehicle we've purchased from Commonwealth. Also, we've had other vehicles that were not purchased there serviced in their service departments and we've always had top-notch experiences.We've also had body work done in their shop and the results were beautiful.Their Kia and Honda service department and employees take very good care of you and your vehicle. They are courteous and explain everything so you can understand it. Again, they do not hard-sell services you do not need. Lastly, their pricing for services is very good compared to other local dealerships, and their waiting area is large, airy and nicely appointed.Charlie has built an exceptional dealership over the years, with great people and service. I actually look forward to going for service there instead of it being a chore.We'v experienced the "pain" of trying to purchase from other dealers. There's simply no comparison between others and Commonwealth Motors. Commonwealth says "Shop Us Last" and for good reason. You won't find better deals, people or service anywhere else!

Chris K

Jul 10, 2013

Overall I had a very positive experience. I spent the past 5 months looking for a new car because the need was not yet there. In that time I went to 5 different dealerships and I definitely felt the most appreciated at this dealership. The people were all really friendly and willing to help me. It was not just my salesman but all of them were willing to help (not the case at the other dealerships). The environment felt very clean and polished and everything went really smoothly. At no point did I feel as though MR was trying to take advantage of me and I feel really good about the deal on my 2013 Kia Rio 5. It's my first Kia but assuming the car doesn't let me down I will be going back to Commonwealth.

christophkapp

Jul 9, 2013

Overall I had a very positive experience. I spent the past 5 months looking for a new car because the need was not yet there. In that time I went to 5 different dealerships and I definitely felt the most appreciated at this dealership. The people were all really friendly and willing to help me. It was not just my salesman but all of them were willing to help (not the case at the other dealerships). The environment felt very clean and polished and everything went really smoothly. At no point did I feel as though MR was trying to take advantage of me and I feel really good about the deal on my 2013 Kia Rio 5. It's my first Kia but assuming the car doesn't let me down I will be going back to Commonwealth.

Mariemac

Jul 1, 2013

Great dealership wonderful deal Overall great experience made me feel Comfortable and They're very experienced and showed me everything I need to shop From my great new Kia that I love that is white

sag41450

Jun 30, 2013

I went into the dealership with the intent on just looking at the Optimas. Bob was the salesman that introduced himself to us and began showing us the cars. He was very knowledgeable and personable. When I explained what I wanted in the car he brought us over to the one I actually decided to purchase. I also wanted to trade in my Jaguar and when they gave me the bottom line number I didn't hesitate to sign on the dotted line! Bob was truly a salesperson I would recommend to my friends because he listened and didn't push us to buy. Great dealership!

Mitchell

Jun 26, 2013

My car buying experience at Commonwealth Kia exceeded my expectations. I was impressed by amount of knowledge my salesperson, Rob McLean, has of Kias products. But I was most impressed by the level of respect, courtesy, helpfulness, and no-pressure-sales my salesperson and dealer staff provided to me. I would highly recommend Commonwealth Kia and Rob McLean.

mhryckowian

Jun 26, 2013

My car buying experience at Commonwealth Kia exceeded my expectations. I was impressed by amount of knowledge my salesperson, Rob McLean, has of Kias products. But I was most impressed by the level of respect, courtesy, helpfulness, and no-pressure-sales my salesperson and dealer staff provided to me. I would highly recommend Commonwealth Kia and Rob McLean.

Manuel sanchez and Gricell ramos

Jun 21, 2013

My husband and I were looking for a reliable, 4 cylinder, 4 door sedan to fit our need for a growing family. We looked online and really didn't find what we were looking for. we felt maybe going to a dealership in person might be a better approach. We are so happy that we did because we found ourselves in a dealership that at first glance would intimidate the average car buyer, but it turns out that we were put at ease immediately. we were greeted with friendly "hellos" and "can we help you?" We were quickly helped by a very friendly and informative sales man named Ivan Lovera. We gave him the details of what we were looking for and immediately showed us what he and commonwealth can do for us. Within 3 short days we were in a brand new 2013 Kia Optima!! Never would my husband and I imagine we would be in such an amazing vehicle. After the purchase they even went the extra mile and called a few times to make sure we were satisfied with the purchase. We were very impressed with the service and the vehicle. They also sent us a gift through the mail to our surprise. I would definitely recommend Commonwealth Motors to anyone looking for a no hassle, no intimidating sales man car buying experience. Thank You Commonwealth Motors for an enjoyable experience which we hope will happen again soon. My husband and I were looking for a reliable, 4 cylinder, 4 door sedan to fit our need for a growing family. We looked online and really didn't find what we were looking for. we felt maybe going to a dealership in person might be a better approach. We are so happy that we did because we found ourselves in a dealership that at first glance would intimidate the average car buyer, but it turns out that we were put at ease immediately. we were greeted with friendly "hellos" and "can we help you?" We were quickly helped by a very friendly and informative sales man named Ivan Lovera. We gave him the details of what we were looking for and immediately showed us what he and commonwealth can do for us. Within 3 short days we were in a brand new 2013 Kia Optima!! Never would my husband and I imagine we would be in such an amazing vehicle. After the purchase they even went the extra mile and called a few times to make sure we were satisfied with the purchase. We were very impressed with the service and the vehicle. They also sent us a gift through the mail to our surprise. I would definitely recommend Commonwealth Motors to anyone looking for a no hassle, no intimidating sales man car buying experience. Thank You Commonwealth Motors for an enjoyable experience which we hope will happen again soon. My husband and I were looking for a reliable, 4 cylinder, 4 door sedan to fit our need for a growing family. We looked online and really didn't find what we were looking for. we felt maybe going to a dealership in person might be a better approach. We are so happy that we did because we found ourselves in a dealership that at first glance would intimidate the average car buyer, but it turns out that we were put at ease immediately. we were greeted with friendly "hellos" and "can we help you?" We were quickly helped by a very friendly and informative sales man named Ivan Lovera. We gave him the details of what we were looking for and immediately showed us what he and commonwealth can do for us. Within 3 short days we were in a brand new 2013 Kia Optima!! Never would my husband and I imagine we would be in such an amazing vehicle. After the purchase they even went the extra mile and called a few times to make sure we were satisfied with the purchase. We were very impressed with the service and the vehicle. They also sent us a gift through the mail to our surprise. I would definitely recommend Commonwealth Motors to anyone looking for a no hassle, no intimidating sales man car buying experience. Thank You Commonwealth Motors for an enjoyable experience which we hope will happen again soon.

rubera123

Jun 19, 2013

Edgar Ayala provided an outstanding experience for me. He listened to what I was looking for and what was important for me and he worked to make it as easy as possible to find what I wanted and most importantly worked to get the price I wanted as well.

jenlabgirl

Jun 18, 2013

Jeff was a great no pressure sales man. Very pleasant. He got my husband and I exactly what we needed. We got a much better interest rate then we thought we would. Great job and thank you!

pmwhr02149

Jun 17, 2013

This is my 3rd Kia purchased at Commonwealth, and every time my experience has gotten better. always feel like a friend not a customerWill refer anyone I know looking for new vehicle

Grant & Mary

Jun 13, 2013

Mary and I were in need of a new vehicle. We had researched the SUV/Crossover segment of several makes and models that we were interested in (Price, style, performance and features). Our first stop was Commonwealth Kia. We got out and started to look at the Sorento, which was one of the many models that were on our list. As we started to look, a salesman came out and greeted us; his name was Edgar Ayala. As he introduced himself, I thought here we go with the hard sales pitch, and we will not get a chance to look on our own before even wanting to ask questions. But that was not the case at Commonwealth Kia. When Edgar introduced himself, he told us to feel free to look at what we wanted, that the vehicles were open, and when we were done, if we had any questions, to come see him and he would answer any questions we had and would give us a brochure. We looked at everything we wanted to see, and we went in and saw Edgar. We told Edgar we were going to look at several other brands that we were interested in, so he gave us a brochure as promised, and we thanked him for his time and help and went on about our quest. After a day of looking at all the vehicles we wanted to see, we came home. We sat down and discussed which vehicles we liked and what met our needs. The next day we decided to go back and further check out the Kia. The Sorento is all new for 2014, body, interior and electronics. It impressed us the most out of all the vehicles we looked at, and did I mention the 100 K ten-year warranty? Its the best warranty on the vehicle market. And trust me; a Kia is the last vehicle I thought I would buy. Im a Chevy guy. So we went back to Commonwealth Kia and looked up Edgar. We asked Edgar if he would spend some time with us to really check out the Sorento and he said, Of course, I would be glad to. After looking and finding the vehicle we were interested in, we drove it. Mary and I were very impressed with the fit, finish and the driving experience of the Sorento. Then we went in and sat down for the hard part! The price and what it was going to cost us. But believe it or not, it was one of the most easy and pleasant car buying experiences Mary and I have had in our entire lives. (And a big thanks to Hiram Cruz for making the finance part go, oh so easy!) And we have bought around 20 vehicles between us in our life time. The staff at Commonwealth Kia really has their act together. If youre looking for a vehicle, I highly recommend their dealership. They work hard at pleasing the customer and getting them the best deal possible. Like their slogan says, Shop us last, you will love us! If you want to cut to the chase, I recommend you shop them first! Thanks Edgar and Commonwealth Kia for a great deal and vehicle. You guys are Excellent! Grant and Mary, Tyngsboro MA

cancer7262

Jun 13, 2013

My son was looking for a car, he is young & nervous with this being his 1st time owning a new car, so I suggested we go to Commonwealth Motors Kia in Lawrence, for myself & both parents have purchased vehicles through Commonwealth & Edgardo Ayala before with great success. We were VERY lucky to have Edgardo Ayala assist us again. Edgar was AMAZING!!!! He was the BEST salesman, he made my son & myself (again) feel so comfortable & happy. Edgar took the time to listen to our needs & wants, he was understandable to our financial situation, he never pressured myself nor my my son to go in any direction we didn't want to go in, he was comforting to my son's fears of owning/leasing a new car, he took his time to explain in detail everything we were getting in to & our options, he went above & beyond to help us with EVERYTHING!! Edgar made our purchase so VERY, VERY EASY, RELAXING & ENJOYABLE!!! Edgar went above & beyond for us & we can't thank him enough!! Edgar is a "TRUE" friend & I would recommend him to anyone looking to purchase a car!!Another member of the Kia Team who we would also like to thank is Shawn Berryman!! Knowing Shawn for quite sometime, I know the kind person he is & I trusted in my heart that Shawn would ease my son's nerves & fears, I was right, Shawn did just that! Shawn made my son feel so comfortable & stress free, he was AWESOME as always!! Shawn is also a "TRUE" friend that I would recommend to anyone, we can't thank him enough!!So writing this review to me was a GREAT PLEASURE, knowing that I could express my heartfelt thanks to Edgardo Ayala, Shawn Berryman & ALL of Commonwealth Motors Kia Members for YET AGAIN, being kind, courteous, professional, understanding & making us feel like a TRUE part of the KIA Family!! I would recommend this group to anyone looking to purchase a car with ease!!Thank you all,The Feole/Devanney/Mabee Family's

Kcress

May 30, 2013

Edgar was great! He was extremely helpful and made the process easy. He took the time to go over different options and always followed up with phone calls.

CatherineD123

May 28, 2013

I was looking for my first car after I graduated college and got a job, both my parents have gotten Kia cars at Commonwealth and have had positive experiences, so it is the first place I went. Normally they have dealt with Robert McLean and enjoy working with him, but he was out when we went so instead we worked with Ivan Lovera. Ivan was very helpful in every aspect from helping me stay within my budget, making sure I understood my financing options, and making sure I left with the car I wanted, and happy.

tiberts

May 26, 2013

We recently purchased a 2014 KIA Sorento from Commonwealth Motors of Lawrence. Our salesman, Edgar Ayala, was knowledgeable and professional through the entire process. In our 30 years of buying cars this was the most pleasant experience we have had to date. We highly recommend Commonwealth Motors.

Bill

May 25, 2013

We recently purchased a 2014 KIA Sorento from Commonwealth Motors of Lawrence. Our salesman, Edgar Ayala, was knowledgeable and professional through the entire process. In our 30 years of buying cars this was the most pleasant experience we have had to date. We highly recommend Commonwealth Motors.

Drackal

May 23, 2013

Jeffery Mercedes and the employees of Commonwealth Kia were so helpful with our purchase of a Sorento. Jeffery kept us company during the paperwork process and ensured our experience was just the greatest! Highly Recommended!

pattyann84

May 22, 2013

While purchasing Kia Optima, my entire experience was nothing but positive. The sales staff was extremely professional, helpful and courteous throughout the transaction, and also upon subsequent visits. I would highly recommend this dealership to all my friends and family.

Ddefalco326

May 22, 2013

Gary Kotyla was the reason why I bought my 2013 Kia Sportage. I had test driven a few Suv's in April, but was not ready to buy. I met Gary when I when to Commonwealth Honda and test drove the CRV. I test drove the Kia Sportage at another Kia dealership, along with other Suv's. Gary was not overbearing, aggressive, or intimidating as some other car salesmen I have dealt with. I explained that I was just looking at the time and would probably be ready to buy in May. Gary sent me a follow up email, and a phone call or two, but nothing obsessive. I did contact him asking if he could sell me a Kia since Commonwealth Motors has 5 different makes of cars, he said "of coarse". When I was ready to buy, I stopped by Commonwealth Motors to see if Gary was around and he was. The other salesmen had paged him for me, and in the meantime offered me coffee, a nice touch! Gary had just come back from vacation, and did remember me. He tried to convince me to go with the CRV, but I explained that I was more interested in the Kia due to their exceptional warranty. We took a walk over to the Kia dealership across the lot, and within an hour I was signing the paperwork! I got a great deal, the car/SUV that I wanted, and I got to "Ring the Bell". I never felt pressured into it, no sales gimmicks, or scare tactics! I even wrote Gary a thank you note about my experience! "Dear Gary,Thank you for your assistance in helping to find the perfect car/SUV for me, the Kia Sportage! I am so excited about it. I know that I will be very happy with it, and also know that it definitely was the right choice. Over the years I have learned to listen to my intuition, and at times have not done so and have made some decisions that I wish I hadn't. Saturday night I went to sleep without a thought about whether I had made the right choice. That's because I know that I did. I want to thank you for being patient and not pressuring me into buying the vehicle. I came back to Commonwealth Motors because of you and our interaction last month when looking at the CRV. Although you tried to get me to buy the Honda CRV, where you have more knowledge and expertise, you were willing to entertain my request for the Kia Sportage, and found out that it too is a great SUV. You listened to me, didn't pressure me, didn't go on about what I would or wouldn't be missing out on if I didn't buy it right then, etc. In a day where customer service has appeared to lose out to lower pricing, the customer service I received from you, is the reason I made my purchase from Commonwealth Motors. You turned one of the most stressful types of purchase into a very wonderful and enjoyable experience! I had a lot of fun and am so excited to pick it up today! "

Pattyann

May 22, 2013

While purchasing Kia Optima, my entire experience was nothing but positive. The sales staff was extremely professional, helpful and courteous throughout the transaction, and also upon subsequent visits. I would highly recommend this dealership to all my friends and family.

kjedrey

May 14, 2013

Hello,Robert McLean was so wonderful to work with, he answered all my questions and I never felt pressured by him. He is a great salesman and I will recommend anyone I know that wants a car to go see him.Regards,Kimberly Jedrey

bwolfrom

May 13, 2013

After going to 4 other dealerships, Commonwealth gave us honest answers to our questions, plus gave us the best price quote. This dealership puts the joy of buying a new car back into the experience. The entire staff seemed genuinely happy for us. When the ad states,"shop us last", there's a reason. You'll soon learn what a good dealership can "DO" for the customer instead of "TO" the customer.

cturpin4

May 7, 2013

By far the most stress free experience, understanding of personal needs in a vehicle, and the best competitive price. When you are making such a significant investment, these three attributes are so important. I realize the slogan is "shop us last," but I would recommend saving yourself the trouble, and asking for Bob McLean. Thank you for making this a positive buying experience!

JudeHanna

May 1, 2013

I entered Commonwealth Kia with some pessimism, due to past financial problems, and hadn't fully convinced myself that getting a new car was feasible. My first visit was mostly to view the cars available, to find something in my ballpark, and within a few minutes of perusing the cars, Bob was there with a welcoming smile and patience as I asked about the features of the car I was leaning toward, as well as minutia of the abbreviations, or insurance dealings in cases of road hazards. His warm, professional demeanor was still there when I returned, this time to peruse financing options to account for my miserable credit, and when he followed up after I had taken some more time to think further on my options. This time, we were able to work out a plan that would work with my means and needs, and the whole time, he made sure everything was tip-top. If you're in search of a car, Robert McLean has my utmost faith that he can make it happen for you.

syntax5

May 1, 2013

I entered Commonwealth Kia with some pessimism, due to past financial problems, and hadn't fully convinced myself that getting a new car was feasible. My first visit was mostly to view the cars available, to find something in my ballpark, and within a few minutes of perusing the cars, Bob was there with a welcoming smile and patience as I asked about the features of the car I was leaning toward, as well as minutia of the abbreviations, or insurance dealings in cases of road hazards. His warm, professional demeanor was still there when I returned, this time to peruse financing options to account for my miserable credit, and when he followed up after I had taken some more time to think further on my options. This time, we were able to work out a plan that would work with my means and needs, and the whole time, he made sure everything was tip-top. If you're in search of a car, Robert McLean has my utmost faith that he can make it happen for you.

jlb88

Apr 29, 2013

I came to Commonwealth Kia about a month ago to look into leasing a Sportage. I fell in love with the first one I saw, took a test drive, and it seemed like a few minutes later I had everything set up for them to register my new car! Edgar worked with me on getting my monthly payment down, and made sure I knew every last detail about the car. I always go through the instruction manuals to look up answers to any questions I have, but I found it was explained so well I wasn't left with any questions! I have highly recommended Commonwealth Kia to my friends, family, and coworkers. Once my lease is up I hope to buy a car at commonwealth!

HNoble6

Apr 29, 2013

I was shopping for a new car seeing my last vehicle was totaled. Shopping for a car can be exhausting and I was very happy with the friendliness and throroughness of the staff at Commonwealth Kia. Bob was very helpful, answered all our questions and did his best to get us a good rate. I would definitely reccommend this dealship to others.

gmr22

Apr 28, 2013

"Simply The Best!!!"Could not ask for a better group of people to work with. This is our fourth car purchased at Commonwealth and everytime we have been treated with the utmost respect.Bob asks what you are looking for and then he finds exactly what you want. Since this was a used car, we wanted to make sure that it would be reliable. Bob is very honest and showed us te best.Shawn is very easy to deal with and is always fair. He goes out of way to make purchasing a car a smooth transaction.You walk in and everyone greats you by name and always with a smile. They treat you like family.Recommend Commonwealth Kia to all my friends!

Nt84

Apr 23, 2013

I had a great experience at KIA working with Jose. He was very respectful, friendly, and knowledgeable. This being my first new car, he made the process very comfortable and pleasant. I highly recommend Jose to anyone!

panchi

Apr 23, 2013

i went two months ago to buy a kia forte 2013 and i was suggested by ivan, the sales man, to wait for this "classic" kia forte coming up the first week of april. once he showed me the pic in his computer i felt in love with it, and decided to wait for it and it was worthy the wait! once the first kia forte 2014 came in to the dealer i got a call from ivan letting me know that the car was there. the rest is history. i was the first merrimack valley customer and maybe in MA, to get the first forte 2014 :)

juan's happiness

Apr 23, 2013

i went two months ago to buy a kia forte 2013 and i was suggested by ivan, the sales man, to wait for this "classic" kia forte coming up the first week of april. once he showed me the pic in his computer i felt in love with it, and decided to wait for it and it was worthy the wait! once the first kia forte 2014 came in to the dealer i got a call from ivan letting me know that the car was there. the rest is history. i was the first merrimack valley customer and maybe in MA, to get the first forte 2014 :)

Dullea060949

Apr 21, 2013

Song was a VERY experienced salesman, not pushy at all and more than willing to spend plenty of time with you to make a great deal. Did not show any frustration dealing with his customer and very energetic in working with you to make that deal you wanted. Bought many cars and Song was one of the best salesman a dealership could be so lucky to have.

jenniferfrasca

Apr 15, 2013

Bob was very helpful when it came to my income and what I could afford. Bob showed me a beautiful kia Rio that I instantly fell in love with. I had such a great experience at commonwealth motors because of bob that I have referred my friends to him personally. For such a stressful experience he walked me through everything and made me very comfortable and at ease. Thank you bob you are a great person and made me feel secure in my purchase.

SusanMFunk

Apr 6, 2013

After dealing with a number of annoying dealerships, we found the staff at Commonwealth to be the most attentive, honest, respectful and accommodating. They listened to our frustrations and easily made us feel valued and important. Plus, Edgardo's professional approach is truly appreciated! When I picked up my car, all I had to do was drive away. EVERYTHING was ready in it - what a breeze and delight!

SueMFunk

Apr 6, 2013

After dealing with a number of annoying dealerships, we found the staff at Commonwealth to be the most attentive, honest, respectful and accommodating. They listened to our frustrations and easily made us feel valued and important. Plus, Edgardo's professional approach is truly appreciated! When I picked up my car, all I had to do was drive away. EVERYTHING was ready in it - what a breeze and delight!

fit4life99

Apr 4, 2013

We recently purchased a Kia Sorento from Jeff Allen at Commonwealth and it was such a good experience that when my husband decided to lease a car we knew we wanted to go back to Commonwealth and we wanted to deal with Jeff. We test drive a car and while we were deciding what to do, someone else purchased that vehicle. My husband decided to go to another Kia dealership to see if they could match Commonwealth's offer. Well they couldn't, and they weren't very close either. So we happily went back to Commonwealth and found another Kia Optima similar to the first. Commonwealth again offered us such a good deal that we left there happy with the car we got and even happier at the price we paid. Commonwealth's slogan is "Shop us Last" and it is a perfect slogan for them. We are both enjoying our new vehicles and highly recommend that anyone looking for a new car go there and see Jeff. Their service department also has a great reputation so that is where we will be bringing both cars for routine maintenance. It will be a while before we are in need of another vehicle, but we both know we will definitely go back to Commonwealth when the time comes.

fit4life99

Apr 4, 2013

We recently purchased a Kia Sorento from Jeff Allen at Commonwealth and it was such a good experience that when my husband decided to lease a car we knew we wanted to go back to Commonwealth and we wanted to deal with Jeff. We test drove a car and while we were deciding what to do, someone else purchased that vehicle. My husband decided to go to another Kia dealership to see if they could match Commonwealth's offer. Well they couldn't, and they weren't very close either. So we happily went back to Commonwealth and found another Kia Optima similar to the first. Commonwealth again offered us such a good deal that we left there happy with the car we got and even happier at the price we paid. Commonwealth's slogan is "Shop us Last" and it is a perfect slogan for them. We are both enjoying our new vehicles and highly recommend that anyone looking for a new car go there and see Jeff. Their service department also has a great reputation, so that is where we will be bringing both cars for routine maintenance. It will be a while before we are in need of another vehicle, but we both know we will definitely go back to Commonwealth when the time comes.

Llwateva

Apr 1, 2013

I had a very positive experience working with Maura. She was very professional, friendly, and informative and made me feel exteremly comfortable in my decision making without the added pressure and stress !! I would highly recommend her to anyone !!

alfix88

Mar 23, 2013

When entering a friendly sales associate greeted me with a smile and a hand shake. The experience was great, the salesman was very attentive and explained the vehicle options in great detail. He was very professional by not letting any phone calls, or other distractions interrupt us. He went over all the best deals for my situation in great detail. I would and have recommended the Commonwealth dealerships to all my friends.

Arnold W

Mar 23, 2013

When entering a friendly sales associate greeted me with a smile and a hand shake. The experience was great, the salesman was very attentive and explained the vehicle options in great detail. He was very professional by not letting any phone calls, or other distractions interrupt us. He went over all the best deals for my situation in great detail. I would and have recommended the Commonwealth dealerships to all my friends.

teg8565

Mar 22, 2013

Gotta love the overall environment as soon as you walk in the door. It's the exact opposite of a hospital/doctor's waiting room-which most dealerships are like. From the tunes to the toy area for the kids, Berryman runs a great show.

Tommy Vegas

Mar 22, 2013

Gotta love the overall environment as soon as you walk in the door. It's the exact opposite of a hospital/doctor's waiting room-which most dealerships are like. From the tunes to the toy area for the kids, Berryman runs a great show.

vanbird0202

Mar 21, 2013

BUYER BEWARE! Although there rateings are high, the only one word ive pulled is friendly that fits. But looks are deceiving, and lets face it their in it to make money. Commonwelth Kia has made my experince of buying a new car go from exciteing to horrific. I was in search for basic options automatic kia soul. I started my search by getting a internet quote from maura. In the quote it stated, (I dont have the exact number in front of me) around 14, 000 for basic options, alien green, 2013 kia soul automatic. Excited with the price, I proceeded to take s test drive. The kia I tried was as close to basic as I could get, but had alloy wheels. I dont care about extras I have a family to provide for, I need as basic and low price as I can get. Also I mentioned I hate silver. I waited till yesturday (03-20-13) after test driveing other vehicals and made my decision the soul was what I wanted. So I contacted the dealership to see if anything new came in in alien color, and was informed I would be called right back. Two hours later no call. So I proceeded to call again same thing they'd call me right back hour later, no call. Finally 4 :00 rolls around I speak with Robert who proceeds to list off what they have and I proceeded to state again, only basic options, auto transmission he said he would call me back. He did in under 5 min. Informed me there was one in alien. So I proceeded to bring my sick 13 month daughter and husband down, along with his parents who currently own and have dealt with kia. When I got there I was informed jeff that there was none on the lot. Needless to say I was very upset. Jeff tried to solve the problem the best he couldand was ver helpful. He directed us to lemar who helped us with priceing. Where I proceeded to have my next problem. The quote I received from maura was inaccurate. The 14, 000 she gave was with all the insentives offered. Please explain to mehow you can be currently in the millitary, in collage, and finance through kia. Hidden print. Very missleading. My father in law proceeded to stress his feeling and mentioned working with the price. York kia in medford was were they purchased their rio, and when they had a issue with trade in and rates they offered bumper to bumper coverage for FREE. Now when this was mentioned lamar said he would see what they could do hes not in charge of that. So after45 mins of me missing a class and dragging my sick family down to receive misslead information, I walked away hopeing I could give them 1 more chance. Today (032113) I received a email from maura and a call who apparently had no recolection of what happened because it was not mentioned via email or voicemail. I proceeded to explain via email. Conveinently this women who has sent me email upon email, and call several times (mostly while I was at work) had no way to respond and I have heard nothing from her since this morning. Ivan, whom I test drove with contacted me, was aware of the situation, wanted to help me with a swap for thecolor I wanted with another dealer. First I wanted to valid our offer wich was the bumper to bumper or to see if simply they could offer any deal for the inconveince with the price and misslead information. He informed me he doesnt think thats possible but will check with his manager. Now mind you im already at this point in contact with kia of medford. They sent me a email and broke down the price via email, incentives included and everything no misslead info or hidden print. I receiveda call around 330 from ivan at commonwelth stateing he would honor that offer, and how soon can we come down. At 6 I again take my sick child out my husband and his parents. Should have gone with my gut because halfway through fillingout the first paper I ask him about the swap. Could be in next week could be in next month, but rebates and offers change next month. So mentioned swaping with york in medgord. They dont work with them. Wonder why? Could it be they take all their business? Then I proceed to mention I want to assign a agreement on the bumper to bumper terms. He smirks and lies through his teeth to tell me we did not agree on that. Propaganda to get me there to TRAP me to sign papers. Very deceiveing and kniveing. Luckly I was smart. So needless to say Medford kia will now be where I do business as where my father in law did his. I will NEVER EVER refer this place, and I WILL make my experince know. As I said went in with excitement walked out feeling made a fool off, lied too, and ruin experince of purchaseing a car from them or amy dealer at that matter. "Shop us last" "shop them never" hope this helps potential buyers take your kia purchse elsewhere. Perhaps york kia of medford.

fit4life99

Mar 19, 2013

I generally do not enjoy car shopping, in fact I dread it. I just bought a Kia Sorento and it was by far my best experience. I never thought I would say buying a car was a pleasant experience, but it was this time thanks to the salesperson Jeff Allen who was great. I went back 3 times, and he was very helpful each time. He would follow up with me but was never pushy. Once I made my decision, I was offered a good price with good incentives and financing, without all the back and forth and talking to different people. I was given fair trade for my vehicle, again without all the back and forth and talking to different people. I was made aware of vehicle options and the extended warranty, however at no time was anyone ever pushy about me purchasing all the "extras" that in the past other dealers have been, in my opinion, too aggressive about selling. I let Jeff know what I was looking for and that is what he showed me. I drove away with a car that was just right for me and at a price I felt very good about. I will definitely recommend Jeff and Commonwealth Motors to any of my family or friends.

fit4life99

Mar 18, 2013

I generally do not enjoy car shopping, in fact I dread it. I just bought a Kia Sorento and it was by far my best experience. I never thought I would say buying a car was a pleasant experience, but it was this time thanks to the salesperson Jeff Allen who was great. I went back 3 times, and he was very helpful each time. He would follow up with me but was never pushy. Once I made my decision, I was offered a good price with good incentives and financing, without all the back and forth and talking to different people. I was given fair trade for my vehicle, again without all the back and forth and talking to different people. I was made aware of vehicle options and the extended warranty, however at no time was anyone ever pushy about me purchasing all the "extras" that in the past other dealers have been, in my opinion, too aggressive about selling. I let Jeff know what I was looking for and that is what he showed me. I drove away with a car that was just right for me and at a price I felt very good about. I will definitely recommend Jeff and Commonwealth Motors to any of my family or friends.

HappyKia

Mar 8, 2013

I worked with Ivan Lovera at Commonwealth Motors when I purchased my car. He was attentive, thoughtful, informative and personable. He answered my questions without hesitation, and I felt like he took the time to listen to my concerns. I could not be happier with my purchase and all the support I received at Commonwealth motors.

Moochie

Mar 6, 2013

Dan was polite and friendly from the moment he introduced himself. He listened and tried to find what I was looking for, as well as provided suggestions. Dan was very knowledgable. I was allowed two test drives one with Dan and a second for a two hour blocknof time on my own which was a very unexpected and excellent privilege. The experience was overwhelmingly positive. The nature of all the people I came in contact with at the dealership was professional and truly made me feel that they cared and I was important. It made the process very relaxing and easy. I would be happy to do business with Dan again and will share my experience with others.

Coachrapone

Mar 5, 2013

Dan was polite and friendly from the moment he introduced himself. He listened and tried to find what I was looking for, as well as provided suggestions. Dan was very knowledgable. I was allowed two test drives one with Dan and a second for a two hour blocknof time on my own which was a very unexpected and excellent privilege. The experience was overwhelmingly positive. The nature of all the people I came in contact with at the dealership was professional and truly made me feel that they cared and I was important. It made the process very relaxing and easy. I would be happy to do business with Dan again and will share my experience with others.

scs02

Mar 2, 2013

I had a steering problem and needed routine maintenance. The last time I went there, the prices were even cheaper than local mechanics, so I decided to try them again. Again, the price was lower than expected and the service was better than expected. They also told me of a recall that I was unaware of. If I can get dealer service for less than mechanic prices, I'm there.

Leighsullivan

Mar 1, 2013

From the time I signed the paers for my new car, to bringing it in for an oil change, I always have an enjoyable experince!! Everyone is always so friendly and they take the time to answer any and every question. I cannot recommend them enough!

awhittier

Feb 22, 2013

I have been to many dealerships and have met many sales people. By far this is the best experience I have ever had. My sales man was very friendly, patient, knowledgeable and cooperative! So far I have recommended this dealership and sales man to 2 of my friends. Bob took the time to answer all my questions, and went over ever feature the car has. The best part is when I have called he answered my calls or called me right back. I can't say enough about this place so if you need a car don't look anywhere else but here and ask for Bob McLean!

cmg2289

Feb 20, 2013

My father and I had a good time working with CommonWealth Motors Kia. We went in looking for leasing a new Kia Optima. We met with Blake and he showed us the different options for the Optima. We bounced around numbers for awhile until we came to a monthly payment we both agreed on. They made the process easy and efficient.

BettyWil

Feb 16, 2013

After shopping around for my new Kia, my brother, Dick Anctil, recommended that I visit Commonwealth Motors. I checked out the website and saw your slogan...."Shop us Last".....so I decided to give it a try. I knew what I wanted and that made the process pretty simple. I met Bob McLean and we sat for a few minutes as he gathered information for my "needs analysis". He was very warm and I felt very comfortable with him. He showed me the car, we went out for a test drive and he answered all of my questions.The whole team at Commonwealth were so helpful and gave perfect service. Bob made sure that I was very familiar with the car before I drove off the lot. I will highly recommend Commonwealth Motors to any and all seeking a car..Sincerely,Betty Wilmot,Proud owner of a new Kia!

Betty....Commonwealth Motors Fan!!

Feb 16, 2013

After shopping around for my new Kia, my brother, Dick Anctil, recommended that I visit Commonwealth Motors. I checked out the website and saw your slogan...."Shop us Last".....so I decided to give it a try. I knew what I wanted and that made the process pretty simple. I met Bob McLean and we sat for a few minutes as he gathered information for my "needs analysis". He was very warm and I felt very comfortable with him. He showed me the car, we went out for a test drive and he answered all of my questions. The whole team at Commonwealth were so helpful and gave perfect service. Bob made sure that I was very familiar with the car before I drove off the lot. I will highly recommend Commonwealth Motors to any and all seeking a car..

rwilson61

Feb 8, 2013

Grant Gazelian actually works in the Honda Dealership but was very willing to show us the KIA Optima which we loved and purchased one he did what ever he could do to help us find the right car.

RWilson

Feb 8, 2013

Grant Gazelian actually works in the Honda Dealership but was very willing to show us the KIA Optima which we loved and purchased one he did what ever he could do to help us find the right car.

Ed F

Feb 3, 2013

This is our second purchase at Commonwealth this year, both were no pressure sales, the staff was friendly, courteous ans always follows up, great experience.

richpom23

Feb 1, 2013

Jeffroy Allen was very helpful,knowledgeable about the vehicle my wife and I were looking for. He gave us as must time as possible, before we started discussing vehicles on hand and price. My wife wanted a pearl white optima 2013 and at the time commonwealth motors, did not have one in stock, but Allen was able to find one for us at another dealer the next day. We have purchase the Optima 2013 at commonwealth motor. We would recommend Allen to our friends in the future... Thank Jeffroy!!!

jacklyn13

Jan 29, 2013

Everyone was very helpful! Blake was the one that sold me my car. He answered every question i had, and made sure i was comfortable with the car before i drove it off the lot.

nanakewpie1

Jan 29, 2013

Each time we purchase from Commonwealth its always a great experience. They assist in my buying a vehicle. Staff is knowledgable,friendly,and work closely with you to put you in the vehicle of your choice. The service department is fantastic and customer service is always a top priority. Plus there are 5 makes to choose from, including Kia. They treat you right.

tdiliegro

Jan 29, 2013

Each time we purchase from Commonwealth its always a great experience. They assist in my buying a vehicle. Staff is knowledgable,friendly,and work closely with you to put you in the vehicle of your choice. The service department is fantastic and customer service is always a top priority. Plus there are 5 makes to choose from, including Kia. They treat you right.

Laurenskia

Jan 20, 2013

Ainsley Brown was very good in showing three cars and helping with me in buying our car. He was friendly, trustworthy and polite. He introduced me to the dealership advantages. He understood the car brands we looked at and their features.

k.lord93

Jan 16, 2013

Went to Commonwealth to test drive a car thinking I was going to be purchasing a used car. After meeting and talking to Edgar I test drove a 2013 optima and loved it. After running numbers Edgar and Hiram were able to get me a great deal and I walked away with a brand new car that I love. Great staff and very friendly people, I highly suggested Commonwealth Kia.

ron.gould

Jan 11, 2013

I took my 2012 Kia Rio to Commonwealth Kia for an oil change. As soon as I pulled up to the service door I was greeted by Steve Mendonca. He took all my information discussed the work I wanted and put all the paperwork together. He then welcomed me to take a seat in the waiting room. I found coffee and cookies that I helped myself to. The waiting room is spacious and computer friendly. My wait time was within an hour if not sooner. With the time I was waiting I was able to speak to Bob McLean about my visit to Kia. He as always was friendly and courteous. I was able to talk to him about a future purchase and felt very comfortaable with his recommendations. When my vehicle was ready Steve came and informed me of the service performed. I was brought to the cashiers office where I was given a friendly greeting and my transaction was quickly processed. My vehicle was parked in a convenient spot in the parking lot. Thank you Commonwealth Kia for being customer friendly. Ron

whalen.fam

Jan 10, 2013

We my wife and I have been treated so good by the staff at commonweath motors that we have brought over five ( 5 ) auto's at this dealer, and the service is second to none. Great people.

larry.frost.96

Dec 23, 2012

I highly recommend Commonwealth Kia. Everyone was helpful and the price was great. I shopped them first because my brother has bought four cars from them and it loved them. Bob McLean was awesome. He made the shopping experience easy. At the beginning of the test drive, I told him I was starting to fall for the Forte and he jokingly replied he's supposed to sell me on the car.

lindanici

Nov 23, 2012

Ivan was polite friendly and very professional.He made my experience a great one and very very happy. I would recommend him and Commonwealth to anyone. I look forward to future needs and service. I rate my experience a 10+

Sundance340

Nov 21, 2012

My name is Don Howarth I recently went to Commonwealth Motors Kia of Lawrence. I bout a new 2013 Forte Hatchback. I was very happy with the sale. My sale rep Robert McLean was very knoligiable with the vehicle. Also Shaun Berryman and Hiram Cruz was very nice. I would recommend Commonwealth Motors. Infoatshopuslast.com

ShaunaGonthier

Nov 20, 2012

The employees at Commonwealth Kia were some of the most pleasant people I have ever had the pleasure of dealing with in the search for a new vehicle. The staff was extremely helpful, knowledgeable and had no problem helping me find exactly what I was looking for hassle-free.

sherri.clark.50

Nov 17, 2012

Best experience I have had buying a car. No pressure and wasn't even sure I was going to buy that day. Was able to answer all my questions and because of the no pressure from salesman I purchased a car that day. I would recommend everyone to Commonwealth Motors

lovestalaugh

Nov 4, 2012

I bought my Kia Soul from this dealership a year ago and I go to them fro all my Oil changes and maintenance needs.. I always have a pleasant experience and will continue to go to them for all my car needs.Linda

lynngal

Nov 4, 2012

Maura was so professional, yet down-to-earth, I felt very comfortable working with her. It can be intimidating being a woman and going into a dealership when you feel pressured to buy from men who know way more about cars than you do. Maura put me at ease right away, and I knew I could trust her not to shark me into a car I don't want nor need.She was very knowledgeable of not only cars, but people too. Together we found the perfect car for me, an AWESOME new white Kia Optima! Woo hoo! She took care of all the haggleing with the lenders to get me the best rate! I couldn't be more pleased!I highly reccomend Maura if you are shopping the car market. You can rest assured she will take good care of you, and not take advantage of you. I will certainly be telling my family and friends to go see her!Thanks Maura!!!

jmichaud421

Oct 17, 2012

We recently just leased a 2013 Kia Optima from Commonwealth and we would highly recommend this dealership ! All the guys that we worked with Gabe, Sean and Ivan were very helpful and we were able to walk away with a great deal ! I had previously leased a Honda , also through Commonwealth and was very happy to be able to stay within the same dealership ! Jodi M.- Windham , NH October 2013

Arthur Hilliard

Oct 17, 2012

Purchasing a new car from a dealership is usually a stressful experience due to the high cost of the new car combined with pressure from overly aggressive sales people. My experience at Commonwealth was a pleasure as they focused on me as a buyer and the features and car I was most comfortable with. Once I made the decision on the car type and features, the sales team of Maura Collins, Hector Almonte, and Shawn Berryman all worked diligently to insure I received a fair and highly competitive price. They were all extremely friendly and accommodating throughout the process. The net is I feel great about the car I purchased, the price I paid, and the people I worked with. Purchasing a car at Commonwealth was a positve experience.

MelJay

Oct 16, 2012

I purchased my second car this year from Commonwealth Kia. I like how when I go into the dealer I'm not swarmed by pushy salesmen. They are very friendly and they really do want to get you the best deal possible. I always use to dread looking for a new car but not here I don't. Ivan was very patient when I was undecided and he was very helpful with laying out all my options. He made the whole finance or lease process understandable and what made more sense for me personally in the long run. Hiram is so nice and makes the finance part of deal painless i have recommended Commomwealth and will continue to. I'm sure we'll be back in a few years when the kids start driving. I love my new Optima!

miguelmaldonadous

Sep 30, 2012

Excellent service and very helpfull. They went the extra mile to help me out get the car that I wanted. Salesman Ivan and Manager Hiram work very hard to put me behind the wheel of a brand new Kia Optima, Thank you very much guys.

ddesrosiers

Sep 28, 2012

Commonwealth motors has always been the go to place for cars for my family. I recently went in to purchase my second Kia vehicle(Kia Sorento) Previously had a Kia Rio. I couldn't be happier with my new car and grateful to the friendly employees at Kia. I always recommend Commonwealth Kia.

lsvermette

Sep 21, 2012

I have just purchased my 4th Kia from this dealership. They have been very friendly and helpful. I would reccommend them to anyone that is looking to purchase a Kia

christirobbins

Sep 19, 2012

I was shopping for a car and wasn't ready to make a purchase. I did end up buying a car that day because my sales rep and their team were so professional and met all of my car buying requirements. Extremely professional staff and I am thrilled with my new car.

nancy parent17

Sep 10, 2012

when i go to commonwealth for any service i get great service and kindness from all sales people and mainteanice personel.bob melean treats with respect and kindness and saunn beeryman and all the rest are so nice to work with thats why i always go there for anything i need on my car i moved to new hampshire but do not mind taking the drive to mass for the great servicei always tell anyone i know to go there for the great selection and sales thank you all for making my cdar buying easy and very helpful sincerely nancy parent

glady82

Sep 2, 2012

The dealership and the employees we worked with were courteous and efficient. The price was right and we were able to have our car almost immediately. Great experience.

chelbel1212

Aug 20, 2012

Went to dealership with price in mind and didn't want to pay a penny more. The sales team were able to work out a great deal with no hassle. Quick and easy process, everyone was very friendly!

eagleone101

Aug 19, 2012

If using a scale of 1 to 10 with 10 being EXCELLENT than Commonwealth Kia would score 10+ across the board. My deal started online working with Sales Manager Sam Minneci. Right from the start Sam quoted me a price that no other dealer could touch. I tried to deal with my local Kia Dealer here in Johnston RI but they didn't want to deal. So I went back to Sam at Commonwealth and he stuck by his word on price. Living a hour and a half away I didn't want any hidden things that would blow the deal. Not only was Sam a man of his word, they saved me even more money then was originally agreed to. I also would like to recommend Rafael Javier as my salesman and Bobby Barry in the finance dept. These guy's really made buying our 2013 Optima EX a GREAT experience but they also stand by the companies slogan of "Shop us Last you'll Love us " We did !!!!!!!

beckfordoj

Aug 15, 2012

Bob McLean was amazing! He was straight forward and did not hide anything from me. I love my Optima that he sold me and would recommend this dealership to anyone looking to buy a new car!!

sstreb

Aug 8, 2012

Ivan was great. He took the time to go over any information or questions I had about getting into an optima. Very happy with my purchase! This was my 2nd time buying from commonwealth and am pleased with how smooth of a transition it was going from the lease I was in to another one.

rjpuntoni

Aug 3, 2012

The sales people that I worked with were very friendly, which was nice. However trying to buy a car through this dealership was a nightmare. Their prices were significantly higher than prices I found through other dealers, but I wanted to buy from Commonwealth because they were much closer to where I live. They told me over the phone that they would match any offer/quote I had from another dealer. When I brought proof of the quote to them, I was told (after waiting for 30 minutes) that they couldn't match the price, and that the other dealership must be pulling a trick/gimmick. They flat out lied to me over the phone to get me to come in to the dealership.After wasting almost an hour of my time I left for the other dealership and got the car for the price I wanted. Their motto is "Shop us last". But I would only recommend shopping them last if you want to pay more. And if they tell you they will match a quote, save yourself some time and just go to the dealership where you already have a good price, because you won't get one at Commonwealth.

joalwhite

Aug 1, 2012

Commonwealth Motors has superior, friendly, and professional staff. My car buying experience was extremely pleasant; I did feel pressured nor did I have to spend the entire day haggling to get the best price on my new Kia Optima EX. Did I tell you how much I love my new car? It's totally awesome!!!!!!!!

nimprescia

Jul 30, 2012

Commonwealth Kia made my first car purchase very easy and stress free. I would absolutely recommend anyone who is looking for a new or used car to go to Commonwealth Kia.

dpbd90

Jul 24, 2012

This was my frist car purchased from Commonwealth Kia, and my families fourth purchase. We have yet to have any type of bad experience. The sales team was been very knowledgeable and friendly, and made sure we got the best deal possible. I would recommend this dealership, and Kia motors, to anyone looking for a great car buying experience.

mrgrtsttn

Jul 20, 2012

I had a great experience with Commonwealth motors. Bob McLean did everything he could to get me the car I wanted. I would not hesitate to go back and I tell everyone how good they were!

jimart60

Jul 16, 2012

The salesman Keith Audy was patient and was knowledgeable about Kia's. He answered all of our questions and spent a lot of time with us. He gave us a tour of the service department and told us our options when getting the car serviced. Hiram went over all the finances with us.

Tiffjones

Jul 16, 2012

Bob McLean was an amazing sales man. When We went to look at the 2013 Kia Rio, which I leased,we didn't feel pressured. Bob was available pretty much at anytime I needed to get into contact with him which was very helpful since I was a first time buyer.

ttorrisi23

Jun 27, 2012

This dealership was awesome! I had an amazing experience with Commonwealth.The customer service was awesome and everyone was always happy and welcoming.I would definitely recommend this dealership to everyone!!!

debimorrissey

Jun 27, 2012

Commonwealth Kia was a very positice experience, the salesman Ivan Lovera was very attentive. I was not happy with the wait to speak to the finance manager, Hiram, however, having made an appointment for the next day, he was then quite accomadating.

ml2871

Jun 24, 2012

I was in the car biz for 16 plus years and have delt with aloit of sales staff and I have to say Robert McLean was one of the best!!! This was my first new car and Bob made it a big deal for me. My parents have bought 2 cars from Commonwealth and have also had a GREAT experience. Also Hiram Cruz made it very plesant to do all the paper work.Thanks again for everything the Daher's sould be lucky to have associates like these two guys.

suziemac1999

Jun 13, 2012

Haven't been to a car dealership in over 15 years but but Bob mclean and everyone at Commonwealth Motors made it a very exciting, non-stressful experience! Bob mclean was great to work with as well as Hiram Cruz! Thanks guys! Loving my new Forte!

Tammy36

Jun 11, 2012

This is a great car dealership. I bought my new Kia here a few months ago and was completely satisfied with everything. I just brought my new Kia in for a service for a oil change. I didnt need a appointment, I just brought it in. They took my car right in and checked it over and did what they had to do. I felt like a valuable customer, they care about how my car is and they care about me. I love this dealership!

nrhodes

May 31, 2012

People were friendly enough, the price of an oil change was way to high. $39.88 Are you kidding me? I will not go back to this dealership for service. I was told by the woman at the counter where I paid that if I had bought the car here the price would be almost half. The dealer in Wilmington only charges $ 19.95 and I didn't buy my car their. I guess Commonwealth does not want my business. They lost my business for any trade-ins or new cars too.When my husband got home, he looked at the car and saw that there was oil spilled on the motor and was dripping on the ground. He called the service department and was put on hold for at least 10 minutes before someone came on the line. The person he spoke with was not at all helpful and in fact was defending the work saying sometimes the oil burps when adding and spills out. If that was the case, why wasn't it cleaned up? This kind of work is unexceptible. Below is the response from Commonwealth Kia. While I do understand the rewards program is valid, I do not think other customers should have to make up for it.I do not care that your preferred customer prices are lowest. I care that all customers are treated fairly.I also find it strange that only good reviews are posted.Commonwealth Kia wrote on 5/31/2012 3:31:02 PM:We apologize that you feel this price is too much. We reward our customers who have purchased from us and to thank them for their business with preferential pricing, you can call it a rewards program similar to any of the retail stores(CVS, etc) that you go to. Our preferred customer price is the lowest in the area and is more than $5 less than the dealer you purchased from. We use genuine Kia factory parts and have the oil changes performed by factory trained technicians who have been trained to take care of your specific vehicle. Its not that we don't want your business, we appreciate all of our customers, but we do like to reward the customers who have purchased their vehicle from us and give them a savings package to go with their vehicle purchase

briar14

May 23, 2012

I was very impressed with Commonwealth Kia's Service Department.Commonwealth Kia's friendly and competent Service people have proven to me that their Customers receive the "Best of the Best" in Kia Service. You cannot go wrong if you visit Commonwealth Kia for your Sales,Service,Parts needs.

gregaaa430

May 17, 2012

Went to this dealership to purchase a new Kia Sportage. they had me send multiple faxes of paper which they say they never received. I would wait all day for a call from them making sure they received my faxes but i would always have to call them. They would wait till last minute in the day to tell me they need me to fax them something else. WOULDNT RECOMMEND THIS DEALER TO MY WORST ENNEMY

lovestalaugh

May 13, 2012

05/13/12 Great Customer Service by lovestalaugh 5/13/2012 I bought a new Kia Soul and went in for my first oil change... Everyone there was pleasant. I had a fuse out and they replaced it at n/c..I love my Kia Soul it runs great and is great on gas!

clm8614

May 8, 2012

Being the second dealership I went to, walking in and meeting Robert McLean I knew I wasnt leaving without a new car. My experience at the dealership and working with Robert made me feel like they were concered about my wants and needs. Worked very well with me and made sure that I understood everything and I was happy with my decisons. I would recommend Robert and the dealership to anyone I hear that is looking to purchase a car. Robert is by far the best salesman I've come in contact with! Thanks again!!!

PeterC

May 5, 2012

My experience at Commonwealth Motors Kia was outstanding from start to finish. Pedro, Shaun and Hiram were friendly and professionally. All aspects of the sale was explained clearly and concisely. My Kia Sportage came in quickly and Pedro did a great job explaining the functioning of the vehicle.

mark piven

Apr 28, 2012

I would reccomend them because easy to deal with no aggravation and the price was very good also the alesman was very knowledgeable about the vechile and was able to answer all my questions and concerns

teg8565

Apr 27, 2012

Put simply, the entire TEAM was willing to go the Extra Mile to assist me with my first automobile purchase. When looking for a Family Friendly dealership, this should be your first and only stop.

kabbott56

Apr 25, 2012

If I could give this a rating of 20 with 5 being the top, I certainly would! At every turn Bob and Sean could not have helped us more! Received a great trade on my old car and gave me a great price on my new Sorento! Bob knew everything about the SUV and showed me how everything worked. They take all the time you need and do not rush you into the purchase or out the door once you bought. Bob and Sean go above and beyond the call of duty. Follow-up is great, they do not forget about you the minute you walk out the door. I even got a call from the Kim Daher and the service department welcoming me to the fold. Being in Customer Service myself, the service we got means alot. I should have listened to my daughter and gone there first instead of Peter's in Nashua, left there totally POed. PS - I almost forgot, I LOVE my new Sorento! I will tell everyone I know to go to Commonwealth Kia!

jcutroni

Mar 26, 2012

I had shopped a few other Kia dealerships before going here because they did not have the car I wanted at first. In the following weeks of looking elsewhere and being disapointed I came back to Commonwealth Kia to find they had located the car I wanted. My salesman Ivan greated me at the door and remembered me from the first visit I had made. I saw the car and sat down to make the deal. All went smooth they did all the paperwork and registered. When I recieved my car Ivan went over every detail to make sure I knew what everything was. It was a great experiance overall and I love my 2012 Kia Soul Exclaim!

trishsoul

Mar 19, 2012

I came to Commenwealth 1st because I didnt want the hassle of "shopping around" and Im glad I did, Ivan Lovera was a great help to me and all the guys were personable and proffesional. Thank You Ivan...and the rest.

ajcoletti

Mar 8, 2012

We purchased our awesome, brand new Kia Sorrento from Commonwealth Motors of Lawrence, MA. We havent purchased a new car for decades, we have always purchased used vehicles. I compare buying a car like contemplating a visit to the dentist, a necessary but generally speaking, an uncomfortable encounter.With no pre-determined plan to purchase a car on that particular day, we for the hell of it, visited my old neighborhood and the dealership.From our entrance to present, through the introduction and greeting, trial and error test runs of different vehicles, number crunching and the final decisions, we found the complete transaction and follow-ups to be professional and mutually satisfying to all concerned parties.Our initial contact with Markino Mathurin was cordial, informative, and actually enjoyable. As time progressed and our interest peaked our final decision, because of a double trade in became more involved to finalize. Therefore Sales Manager Shawn Berryman and Charles Dahar Jr., had to authorize the final agreement. All personnel continued to be professional and dedicated toward customer satisfaction.Thanks to Markino, Shawn, and Charles Jr., for all their insights toward this purchase. Without their expertise it wouldnt have happened. Keith Audy was a post-sale plus, his unselfish world of knowledge and assistance is what separates Commonwealth from the rest. Hiram Creig finalized the paperwork with efficiency. We are happy Kia owners and Commonwealth believers. We will not hesitate, in the future, to shop Commonwealth FIRST and LAST. The Coletti's

jamcorri

Feb 27, 2012

Both Steve and Shaun were friendly, honest, professional and customer service driven.I have already recommended Commonwealth to my sister-in-law and would send anyone I know to Commonwealth. Joseph Corriveau

Yuli1

Feb 25, 2012

One of the worst experiences I have had at a dealership. Sam Minecci was VERY RUDE, unprofessional and unwilling to work with me. They were unspecific and sneaky with the overall price of the car. They were unwilling to break down the different charges that lead up to the overall price of the car. If you are looking to buy a Kia I would DEFINATELY recommend buying from Lev Kia of Framingham. They have a very friendly customer service and are straight forward with their price.

dnsna1

Feb 23, 2012

I recently bought a new Kia Sorrento from Commonwealth Motors of Lawrence, Massachusetts. Very often the new car buying experience is filled with questionable activities. It was a pleasure to deal with a dealership and more importantly the fine people working at that dealership. This created an enjoyable, insightful , and enlightening environment that resulted in a mutually satisfying situation. I would highly recommend Commonwealth Motors and the great people I met there. Specifically I woiuld like to mention Ivan Lovera the very capable Sales Representative, Shaun Berryman the exceptional Sales Manager, and Hiram Cruz the knowledgable and effifient Finance Representive for an enjoyable and satisfying experience in purchasing my new vehicle.Don Smith

Izz77

Feb 16, 2012

We recently purchased our new car at Commonwealth Motors. We had purchased our last car from Common wealth (Bob Mclean) and had a great experience, We had shopped around to a couple of other dealers before we went back to Commonwealth, (shop us last) We were greeted by a professional sales person, and found out that Bob was still working at commonwealth. We talked with Bob told him the car we had been looking at, and where we needed to be, and the rest is history. Our experience with Commonwealth has been great. I am sooooo happy we went back to Commonwealth and found Bob. The next time we will just be going to Commonwealth. :)

Ellen Parenteau

Feb 14, 2012

I brought my son to Commonwealth Motors with the intention of "test" driving a car.My son found the perfect car for himself, took the test drive and as soon as we pulled into the parking lot, we told Keith, "sold" and buy we did.We have bought 7 different vehicles over the past 20 years at Commonwealth and I must say that our experience with Keith was the best ever. Keith is very knowledgeable, kind, patient and we will go back to him again in a heartbeat.Charlie, you should be very proud of an excellent employee in Keith. He is outstanding. thanks again for the best experience yet buying through Commonwealth Motors.Keep up the good work..

arlavoie

Feb 11, 2012

We have been faithful customers since 2005. We own two Kia vehicles. One a 2005 Sorrento, the other a 2011 Sedona. The service has been excellent. We would recommend to all.

taraf07

Feb 4, 2012

I loved the sales man I worked with and the way he worked at getting me into my new family car! Couldn't of had a better experience

AnthonyAndon

Feb 4, 2012

The day I bought my sorento from commonwealth motors , I just came from a different dealer and all I got from them was a runaround. So when I talked to Ivan lovera I told him I needd to be at a this payment , to make the deal work. So when he came back I was very pleased to find he worked every thing out. After the other dealer, It was nice to fell that you got a fair deal. After that I would recommend Ivan as a person that ever one should meet. And do business with.

Tammy36

Feb 3, 2012

I had a great experience here when buying my new car. Keith Audy was my salesperson and he was great. He explained everything to me and my husband and made the buying experience more pleasureable. I love my new Kia Sorento. They did everything for me and explained everything on all the accesories in the car and how they worked. I left there so happy with the personal experience and buying experience.

njdeluca

Jan 31, 2012

We recently purchased our new car at Commonwealth Motors. We were greeted by a professional sales person who did not pressure us and encouraged us to walk around and check out the Kia Sorrento's. We did our homework and research before going to the dealer and were very satisfied with the price. This is our second vehicle purchase from Commonwealth Motors and we came back because of the service and reputation we received the 1st time around. We were also impressed with the follow up from the entire sales staff, including Ms. Daher (one of the owners), who called to make sure we were completely satisfied!

Salexander12345

Jan 31, 2012

We recently purchased our new car at Common Wealth Motors. We were greeted by a professional sales person who thoroughly answered all of are questions. We did sit down with him and were given a price for the vehicle with no pressure to purchase immediately and no annoying calls after we left. When we finally decided to buy, we went back to them and purchased the vehicle. This is our second vehicle purchase from Common Wealth Motors and we came back because of the service we received the 1st time around.

cj Majahad

Jan 30, 2012

My husband did all of the leg work on this purchase but my experience during the test drive and the actual purchase was excellent. I love my new Soul and the price was great--matched the "best price" research we did a few days earlier. This is our second KIA, both from Commonwealth Motors, and we will be back again.

Me2nu

Jan 15, 2012

had a great shopping experience, Keith has great knowledge of car, no pressure to buy. when ready to purchase, an easy process not long drawnout like last experience somewhere else...pickup up vehicle and again Keith explained the vehicle operationsclear and no question of mind was 'silly'. definately enjoyed it. totally understand the "shop us last' in their ads. great time

steveb2071

Jan 13, 2012

My wife was looking to buy a new car, I went along for support. We stopped at Commonwealth Kia first. Keith Audy was our salesman. Nice guy! No pressure what so ever. We were looking to buy the 2012 Sorento. My wife took the Sorento for a test drive, Keith told us the price, we went to a few other dealers in the area to compare. Next day back to Commonwealth and the rest is history!!

catiba

Jan 1, 2012

My husband and I are car lovers. Between us we have purchased over 25 new vehicles. We've had Mercedes, Lexus, BMW, Cadillac, Ford, Mercury and something from nearly every vehicle manufacturer over the years. Our experience with Commonwealth was the best EVER! From Ivan and Keith, who were very knowledgeable about both Kia and other brands, to our financing experience with Hiram, it was a pleasant undertaking. If one person wasn't available, another would step in and help, with no pressure, none of the usual sales tactics you encounter in buying a car. Everyone was friendly and courteous. The follow-up has been outstanding as well. We came in to buy an Optima for me, and ended up so pleased with our experience that we decided to trade our luxury SUV for a Sorrento! We are happy with both and will recommend Commonwealth Motors to everyone!

mbaronas

Dec 27, 2011

Excellent knowledge of the products, no hassle sale, all staff friendly and courteous. We have purchased Honda autos from Commonwealth on prior occassions. The uniformity of the sales experience was apparent in the Kia section of Commonwealth Motors. The focus on the customer is evident throughout the dealership. Sales and Service experience are always consistently above average.

papatom1

Nov 24, 2011

Going to this dealership is a wonderful experience. They (all employees) treat everyone very well. Their service department is top notch as is all their technicians

dj13990

Nov 14, 2011

Well we already bought a new Optima a few months back and we loved it and the sales associate Keith so much we decided to by a KIA Sorento. Let me tell you Keith is a great guy. He answered all of our questions and got the price we needed to buy the new Sorento. If you need a KIA please go see Keith at commonwealth. Tell him we sent you :)

peran05

Nov 11, 2011

Iwould recommend this dealership for their service and prices. they help you meetthe price that I was looking for within my budget. The sales person was very imformative in reference to what I wanted and was not pushy about it. I when to a couple of dealers where once you walk in they jump on you desprate to sale.I will be doing my service of my brand new car Optima with them. People have ask me where I bought my car and I tell them to go to Kia at Commonwealth in Lawrence. The service and courtesy are great.

brigade

Oct 28, 2011

The quality of the sales personnel is top notch. This is our third KIA and our experience with Commonwealth has been superior. Our salesperson, Keith Audy, was very knowledgable and we never felt pressured to buy anything. He put us at ease right off the bat and let us browse the facility until we found something to interest us. He answered all our questions to our satisfaction and was very helpful. We enjoy going to a dealer where we are a part of the decision without being hassled. Keith fit the bill. He is a credit to your KIA dealership.

dmnormand

Oct 28, 2011

Everybody was very nice, not pushey at all...answered all my questions....took there time to go over everything with me...could not of asked for anything betterI will recommend them to everybodyDonna M Normand

hemsworth

Oct 23, 2011

We purchased a white 2012 Kis Sorento SX recently. Our salesperson Ivan Lovera was courteous, friendly, knowledgable, patient and not pushy. Thank you Ivan. weh

dr7

Oct 18, 2011

My fiance and I brought home our new 2012 Kia Sorrento today, and we are in love with it. Right when we walked onto the Commonwealth Kia parking lot we were greeted by Steve, and his friendliness never went away. He told us he was new to the job, yet he seemed to know what he was doing. He was by far the best car salesman we have come across. Unlike other dealerships we have dealt with recently, Steve and Sam NEVER made us feel rushed, and never pressured us into buying or signing anything. They were always willing to answer our many questions. Overall we were extremely pleased, and wouldn't hesitate to reefer Commonwealth Kia, Steve, Sam and Hiram to anyone.

vavisconti

Oct 17, 2011

I love this dealership. They were the first dealership that I did not feel pressured. Our salesman, Bob was on top of everything as well as the finance manage and the used car estimator. I would recommend them for purchasing a car to other family members and friends. We will be buying another car in the very near future and I know exactly where I am going.

DJCJD

Oct 15, 2011

Always on time, informative, pleasant, professional.Always keep me on scheduled maintainence and updates. They have never ever tried to push unnecessary services on me.

lovestalaugh

Oct 11, 2011

This was a very pleasant experience...No pressure from anyone...Keith was very helpful and explained everything to me.Was completely honest, took the time to explain things and seemed very sincere.

CJMack

Oct 6, 2011

A thoroughly positive experience. We felt no pressure, just attention. Keith LISTENED to what we needed and saw that we got it within our budget.

monicaleavitt

Oct 5, 2011

Although my son was sad to see the Kia Rio go, we are more than pleased with the our experience and purchase of the Kia Sedona at Commonwealth Kia. Our number one reason for going back - we've been happy since the day we bought our first car there. Shop them last or shop ONLY them! We wouldn't got anywhere else. Thank you!

Debby Bionelli

Sep 30, 2011

I own a 98 Plymouth Voyager and I knew it was time but I only wanted to look. I had a list of 6 cars I wanted to check out. When Keith approached I told him upfront I'm not buying. He said no problem take a look and let me know if you have any questions. When I was ready he was able to answer my questions and provide me with information on the KIA Sorento which I ended up buying then next day! He made me feel very comfortable and welcomed without being pressured. Because of the reception I recieved there I will be getting my service done and highly recommend the dealership and Keith Audy! Wonderful experience!

carbuyer987

Sep 26, 2011

Tim was great to work with. He went out of his way to make sure I was happy and got me the exact Kia Sorrento I was looking for. He was professional and friendly and made the car buying experience as enjoyable as it possibly could be! Commonwealth gave me the best price of any Kia dealership and the best money for my trade in.

Jean Mascola

Sep 21, 2011

I received great service from Commonwealth Moters.Keith is a wonderful salesperson. He showed me the Kia and I fell in love with it! Keith is a non aggressive sales person. He took his time showing me all the features on the Kia.I will recomend Commonwealth Moters to my friends and family and I would tell them to see Keith for their salesperson.

KSchroth

Sep 6, 2011

My husband and I are 61 years old and we are heading into retirement with a paycheck to paycheck lifestyle. These few paragraphs are for those with good credit as well as those with shaky credit. This review will not have fancy words or fluffed-up recommendations. These words are for the everyday average person or someone who does not want to read a sale pitch but would like to read the honest true words of a customer who has had experience with a certain dealership. My words comes from the heart of an ordinary working person who feels it may take several paragraphs of words to express their feelings about a Lawrence Massachusetts dealership that is worth taking the trip to visit. You will meet people at this dealership that will treat you properly with respect and kindness. Im talking about Commonwealth Motors at One Commonwealth Drive, Lawrence MACHECK OUT THEIR WEBPAGE... www.shopuslast.com.. Now here is what I have to say!Let start by saying that Commonwealth Motors says their slogan is Shop Us Last..Youll Love Us! Well if you ask me they should change their slogan to Dont waste your time with the rest.COME STRAIGHT TO THE BEST!!! Recently my husband and I purchased our second new vehicle at Commonwealth Motors in Lawrence MA. Back in 2005, after spending a whole Saturday at various dealerships, we purchased a new 2005 Kia Sorento; we returned this week to purchase a 2012 Kia Sorentodoes that say something, or what? This is the second time our experience was relaxing and enjoyable. Our salesman, Bob McLean, was easy going and knowledgeable. Bob McLean was not one of those always in your face salesmen. Bob let my husband and I look around at the vehicles, by ourselves, with no sales pitches every two minutes. When we felt it was time that we wanted to ask questions we went inside and Bob was there waiting for us for any assistance we needed. Purchasing a new car is something that is stressful due to the knowledge of having to face another five or six year car payment in this economy. Bob McLean worked with us to get the price that we could afford as well as a price that we felt comfortable with for our lifestyle. Our many thanks go out to Bob McLean; he will put you in the car if your choice with ease.Lets face it; salesmen/dealerships are out to make a profit. In the end we all know that that is what it is all about. Yet at the same time we dont want to feel like we, the customer, were taken advantage of to the point of going home with a vehicle that we are not really happy withor a payment that we feel would not fit into our lifestyle. I gave Bob McLean the price range I wanted to stay within for my monthly payment. Bob worked with my price range and listened to the things that I wanted in our new vehicle. When the deal was done Bob McLean gave my husband and I (and we are non tech old people) a class on how to operate this new technology that came with our new car regarding Blue Tooth, Satellite radio etc. When we were ready to take our new car home we not only drove home knowledgeable about the new technology in the car; we drove home satisfied and content. And get this! We drove out of Commonwealth Motors parking lot with a FULL tank of gas; compliments of Commonwealth Motors. When you drive away with your new/used vehicle you want to feel that you have a car that is worthy of this monthly payment and the satisfaction that you know you got your moneys worth. You also want a dependable dealership to return to for any issues or concern you may have regarding the maintenance of your new/used car. Commonwealth Motors in Lawrence MA gives you all these mentioned needs with a clean neat sales environment, pleasant and courteous sales people, and a process that makes you feel that you are in control. With the assistance of Bob McLean our salesman, Shaun Berrymann (Sales Manager) and Jason Wright (Business Manager) in the Finance Department we now have the car we want and the payment that we can afford (along with that full tank of FREE gasawesome!). Simply put: they are a bunch of good guys.As far as Commonwealth Motors service department; I cannot compliment them enough. Through the years they have taken care of our maintenance check-ups and have always taken extra care in making sure that our vehicle remains safe for these New England roads and up to code for inspections and safety checks. We want good service people taking care of our vehicle and we feel confident in the services of Eric Kruszczynski and Freddy Consoli; with them at the helm you are as safe as can be! Take it from me that the service department at Commonwealth Motors is the place to go. They even call you the next day to see if you are happy with your experience! I also hear they have what is called Second Chance Financing. Let me take a minute to give my opinion about that. With todays economy I dont care what the news reports portray as the Average American lifestyle. I tell you, in my words, what an average American lifestyle of today is; because I live it! The average American today can consider themselves lucky IF we can live paycheck to paycheck. Most Americans are living paycheck to paycheckand truly can survive as long as they have that very next paycheck. In this economy most do not have that paycheck anymore; so we should consider ourselves lucky to even say that we live paycheck to paycheck. Americans of today need that car to get to work in order to get that one paycheck that will get them to the very next paycheck. Commonwealth Motors understands this, and from what I can see, on their web page that they have this Second Chance Financing program. There was a time in my life that I was on the other size of the fence many years ago with a little shaky credit and I know what it is like to sit in that chair at a dealership and not know if you were going to be approved or not while the whole time feeling slightly less of a good person for being in this situation. The feeling of Im doing the best I can with what I got and I just need a car to get to work to accomplish my paycheck to paycheck live style. Bad credit does not mean bad people.Commonwealth Motors are kind people.they will listen to you and your financial situation and work with you. You DONT have to go to this dealership feeling that you are the underdog reaching out to someone that most likely wont listen to you. Commonwealth Motors WILL listen and understand; they will try to do the best they can for you. People with financial problems or shaky credit are not bad people.its a bad economy that put good people in a bad situation. With this economy a lot of people have a shaky credit history and just need some kind assistance to get them into a car they can purchase and afford. Vehicles that will allow them get them to their jobs to accomplish their paycheck to paycheck lifestyle. I am sure that Commonwealth Motors is a place that would be kind and understanding in this process. From my knowledge of the people I have met at Commonwealth Motors I know they will try to help you through this Second Chance financing with kindness and respect that you do deserve!So take it from a 62 year old person who has had several cars in her life time. Dont waste your time with the rest. GO STRAIGHT TO THE BEST!...

bromano61

Aug 31, 2011

I went to Herb Chambers to find myself a Kia sorento. I was shocked on how unprofessional this huge company was to me. They disregarded what i was looking for a vehichle and tried to set me up with something that i was'nt going to be happy with down the road. I was contacted by a gentleman from commonwealth motors named Ivan. He was asked to give me a call froma family member that have had 3 seperate occasions of purchasing a SUV. I spent 20 minuites on the phone with him, that is when I decided to go and look around and see what they could offer me. I could not have been more satisfied. They took their time with me, and i have to say their patience was a virtue. They were able to locate the Kia Sorento 2012 that i have been asking for. I can say i was quite difficult where the color was concerned, but again, they did everything possible to satisfy my needs. I got my 2012 kia Sorento 6 cylinder with the convience package and AWD at a very good price. They stayed in the price range i was willing and able to afford. For the heck of it they threw in the cargo tray for me at no charge for my dog. This dealership has my most respect. I would refer anyone who is in need for a car/ suv to please take the opportunity to visit. I would like to add that i had absolutely no pressure from them, they very warm and kind. This you really dont see too often when it comes to car salesmen. Please, if you are serious on looking to purchase a vehilcle, i would highly reccomend them. If you want to just pop by and have no added pressures, then this is the place. Bev Romano a proud owner of my 2012 kia sorento, and loving every second of it. Thank You guys for everything.

vicoman

Aug 26, 2011

We had a great experience with Keith when buying our new Kia Soul. He spent the time with us going over the entire car and its options..

briar14

Aug 21, 2011

We were very interested in purchasing a 2012 Kia Sorento. The proximity of Commonweath Kia to our home in New Hampshire made Commonwealth Kia a convenient starting location for viewing and road testing a Sorento. Upon arrival to the Dealerships new vehicle lot we were immediatly greeted by sales person Bob McLean.Bob's personality convinced us that this was the place to deal with. Following Bob's detailed product tutorial and roadtest We reached a agreeable price.BeB McLean and Sales Manager Shaun Berryman provided us with The "Best of the Best" new vehicle purchase. We are looking forward to a long lasting Dealer/customer relationship with Commonwealth Kia. Thank All Of You all at this FRIENDLY place. E&L Salem,NH

Frederick Hough

Aug 19, 2011

I recently bought a Kia Soul at Commonwealth Motors in Lawrence MA and I couldnt have been happier with all aspects of the transaction. The rep, Keith Audy, was quick in defining the scope of the mission and made every aspect of the transaction comfortable and effortless. There wasnt a hard-sell vibe in the entire building and every member of the sales team with whom I came into contact, felt like they could just as easily have been staffing a luxury hotel, for all the warmth and cordiality I experienced.

pcoy

Aug 6, 2011

salesman excellent, but he has since left. I was promised a mat for the back, sirius extension of 3 months,(for a total of 6 months) and the remote start- they were going to "throw" it in, needless to say----they reneged on all of it. I spoke with Charles after and he "doesn't remember any of this being discussed". I think I may have been the only customer there at that time b/c I heard Mike ask Charles pretty clearly. Oh well-love the car, don't like sneaky underhadness.

romon

Aug 4, 2011

The best dealership in the Merrimack Valley and probably one of the best in the country. Great service,very friendly ,excellent customer service, always willing to accommodate the customer.

Sadkinsmlhn

Aug 3, 2011

This dealer was great! They were very helpfull and answered all our questions. They were great in helping us selected the perfect car for our family.

nlavoie62

Aug 1, 2011

I recently received a notice for a recall on my 2011 Kia in the mail from the manufacturer. Shortly after I received a notification from Commonwealth as well informing me of the service recall which I thought was great. When I dropped off the car the service person I dealt with was friendly and explained the work that needed to be done. Based on work volume he told me it would be about 2 hour wait but would do his best to get it done sooner. The car was ready in less than an hour. Overall a great experince and would recommend this dealership to others.

David&Linda

Jul 26, 2011

Exceptional shopping experience. I would highly recommend buying your next car from Commenwealth of Lawrence. I had shopped at another dealership and was really given the runaround. So I decided to go back to where I bought my son's used car. Commonwealth, and Derek Bagley, the sales rep, took care of me with great service and a price I could afford. Thank you so much Derek and Commonwealth of Lawrence, MA.

dj13990

Jul 26, 2011

We went to Commonwealth Kia dealer to look at the Sonata/ We were downgrading from a huge SUV and wanted to go smaller or with a sedan. Keith was out to assist us immediately and was a pleasure to talk with. Not your average car salesman. Keith listened to everything we had to say and answered the question truthfully and fairly. After a short periodof test driving and talking we decided to get the KIA Optima SX Turbo. Wow what a car. You can't find all of these features on a car for the price we were given at Commonwealth. You have to ask for Keith. Everything was taken care of as promised and we are a happy customer. We will recommend them for all of our friends and family.

marthah

Jul 15, 2011

I went to Commonwealth to look at the Kia Sportage and Honda Crv. I basically knew Exactly what I was looking for and as soon as I drove into the lot I saw it. Ivan was great. I test drove the Kia and fell in love with it. Ivan also showed me the Honda CRV that I was interested in but just did not compare to the Kia Sportage which had everything I could possibly want. Ivan was fun to work with, I could joke around with him. He made me feel comfortable. He went over everything in detail with me and told me to come back whenever I had a question. He also said that Commonwealth not only sells you a car but also a relationship which I thought was great.When it came to doing the financing with Karen once again it was a comfortable experience. She got the best financing for me. My sister was with me so we were having friendly conversation with Karen during the paperwork process.I live just down the street from Commonwealth so I will be visiting often because my Kia has a lot of gadgets. Plus I need to get a cell phone so Ivan can hook it up to bluetooth and give me another lesson.

Longo

Jul 15, 2011

Purchasing my new Kia Sorento was the best new car purchase experience I have personally experienced (5 vehicle purchase new). The salesman listened to my needs and wants, didn't waste my time and was prompt in answering my questions. Low pressure sales!! The experience after the purchase as far as car prep and documentation as far as registration appeared a bit slow, in part due to my insurance company. My overall experience was very good. Thank you Bob! it was a pleasure dealing with you, although the lack of air conditioning in the Kia Showroom on a hot day (87 in the showroom) was less than comfortable (at no fault of yours).

fastfrank

Jul 12, 2011

This is the second vehicle we purchased from Commonwealth Motors. The things that braught us back were as follows:The quality of the productThe opportunity to compare several different brands on site.The purchasing experience with the dealerThe price of the model we selected.

npw

Jul 6, 2011

I like Commonwealth Motors so much that I made it a point to shop there for my next vehicle. After 11 years we retired our Honda Odyssey (with over 200,000 miles) for a 2012 KIA Sorento. I'm not sure if I'd think to consider a KIA if it weren't for the fact that Commonwealth stands behind their product and I love their service department. I was ready for a smaller vehicle and the Sorento really seems to fit the bill. I enjoyed working with Ivan as he went out of his way to make me happy including letting me park the vehicle in my garage (I live less than 4 mi. away). Keith helped me sync my phone contacts to the very new UVO multi media hands-free system which was also a big help. With them down the street, I know if I have any problems, they'll be there to help me.I love my new KIA!

twbspa

Jun 27, 2011

I purchased the kia sorento lx on 6/11/11. I absolutely love the vehicle. I did all my research and looked at other brands and got so much more from the kia, nothing else even came close. The warranties are also amazing on it. My husband and I had been loyal vw owners for the past 20 years & a total of 5 vw. I dealt with Ivan, who was extremely knowledgeable, friendly, & courteous. The delivery of the car was the best delivery experience , he went over every feature in detail, checked over the car thoroughly with me and synced my blue tooth phone for me. Full tank of gas. I would recommend to a friend and already have. She ordered one yesterday.

sparky2222

Jun 26, 2011

since i bought my car, i have had the best experience. the customer service in the kia department is awesome. whatever i need they are there to help. i only take my car to commonwealth, i only want one company handling my car service. awesome customer service.

kmarshall1225

Jun 24, 2011

Tim was excellent to work with. Very friendly and had alot of knowledge about all the Kia's. He even let my little one ring the bell after my sale! I think buying a car is the worse thing ever so I'm glad it was painless with Tim! I love the Kia Optima I bought and it was at a price I can afford. He spent all the time with me I needed to set up the bluetooth and to go over all the options in the car. I've had the car for over a month and I still love it!

patty39lou

Jun 22, 2011

Ivan Lovera was our salesman and he was knowledgeable when answering our questions, pleasant, very thorough when explaining all the options, and warranty on the KIA. Very good salesman.

bevannfer

Jun 22, 2011

I purchased a 2011 Kia Soul on 6/20/11. I was referred to Sean Berryman/Sales Manager of the Kia division. Sean then sent me to Jeff Allen, Sales Rep. Jeff was courtious, friendly and knowledgeable. I had a good experience - although the time of saying yes to purchase the car, to the time of driving it off the lot was approximately 4 hours. They did explain that it was because of the financial piece to the sale.I recommend this dealership and these sales reps. Beverly Ferrante

jama9399

Jun 21, 2011

I found the experience to be very positive. Tim was very pleasant to work with and in no way the typical "pushy sales person" He was very helpful and not afraid to ask when he was not sure of an answer

shkeeg

Jun 15, 2011

If your going to pay to have your car "dealer" maintained at Commonwealth, you can expect courteous employees, quality work, customer care, and last but not least complete satisfaction!

rrobbins

Jun 15, 2011

Great service! Went for a simple oil change and was told about 40 minutes- It took half the time. Greeted the minute I parked my car, even the cashier was smiling. Shop staff was very Freindly on the phone and in person.

a65corvair

Jun 3, 2011

I did my homework before I went to buy, the process was easy, pricing straightforward and good value for my trade. The staff was pretty no nonsense and the deal was done quickly even though I switched to the EX turbo model halfway through the process.

asarbacker

May 31, 2011

We bought a 2011 Kia Sorrento, First off: We were provided with the best deal by Commonwealth Kia. We went to 4 Kia dealers and ended up at Commonwealth Kia last! They had excellent service from start to end and their selection of vehicles was great! Our experience didnt end there, Kia got us the best interest rate, the exact car we were looking for, a detailed overview of the new vehicle, and many other great things! Keith called to follow up on the vehicle the day after picking up our new suv! Overall, we are completely satisfied! Thanks for the best deal and excellent customer service!

JDelzingo

May 31, 2011

I would highly recommend Commonwealth Motors to anyone. I had inquired online to 5 dealerships. Commonwealth Motors was the only one to get back to me right away. From the minute I walked in until I drove off in my new car, I was treated with extreme respect. They are not a high pressure sales dealership like most out there. I went in to buy a Kia Sportage and decided I didn't like it - when I drove the Optima I fell in love with it. When I had to go back the next day and didn't have a ride, Keith picked me up and another salesperson dropped me off. You don't see cooperation between salespeople like that anywhere else. They were very friendly and are the only dealership I will ever buy from. They go out of their way to help you.

mandaa2460

May 31, 2011

Commonwealth didn't treat me just as a customer, they treated me as a individual. Choices weren't made based on what was most expensive, or most popular---my car was chosen because it was what worked best for me, personally and financially. I got the most out of my money.

jmh718

May 30, 2011

We have had very good service form the minute we walked in to the dealership until we finalized the purchase on the car.There was a scratch on the front bumper when we bought it and they fixed it immediately.I would recommend the dealership to my friends and relatives.

Dkruzel

May 29, 2011

Commonwealth Motors came out on top of the other dealers we visited/called for both PRICE and CUSTOMER SERVICE! We bought a new Ford Fusion last fall and never got a call or card after our purchase - at Commonwealth, every employee we spoke with was friendly AND we got a call the next day after our purchase checking to see how things were going, as well as a card AND COOKIES! :)We'll definitely go there again!

KB22

May 29, 2011

Do not trust the salesmen at this dealership. They were wonderful to work with until they learned that we no longer wanted to purchase a vehicle from them. Although Ivan was very friendly and knowledgable when we first met, everything drastically changed when we informed him that the car we were interested was not something we could afford. They dealership has refused to return our $500 deposit, even though we were told it would be returned to us if we did not purchase the car. After reviewing our budget, we informed the dealership LESS than 24 hours after our original meeting, yet they are still refusing to give us the refund we are entitled to. The salesmen and the sales manager were very rude and unprofessional both over the phone and in person. They even hung up the phone on us after calling us liars. I would strongly reconsider doing business with this company.

cwfan

May 28, 2011

I recently bought a new 2011 KIA Sorento from Commonwealth Motors.It was truly the best purchase I ever made. The car is great, the price was perfect, and the customer service was nothing short of excellent. Keith Audy, the salesman we dealt with, was great. He asked all the right questions, gave all the right answers to our questions,and matched us to a perfect vehicle, wich seemed to be his goal. The salesman I've dealt with in the past at other dealerships usually do what you expect a sales person to do...try to sell you the most expensive vehicle your budget will allow.But Keith Audy was more concerned about selling us a vehicle that fit us and that we would love. And that is exactly what he did. The best thing is that after the sale, the manager who draws up most of the paper work, and has us sign everything, was just as pleasant to deal with than the sales guy. He didn't try to push some extended warranty, or try to get us to buy upgrades that we didn't need. If you have ever bought a new car, you know how that goes... when you think your done buying, you get pulled in to talk to the manager who trys for what seems like hours to sell you some policy or auto start package, any thing to boost the sale. At Commonwealth the manager simply offerd us some things, we politely declined and it didn't bother him at all. He just drew up the paper work, had us sign, and we were on our way. So to sum up, if you need a car, go to commonwealth, ask for Keith, and walk away happy with your new vehicle. It's that simple. - Rich Caso of North Andover.

emb518

May 23, 2011

I came into Commonwealth Kia looking to purchase a new 2011 Kia Soul, they had the one I wanted and worked with me to get my payments down to something I could afford. They were very patient with me me in getting all the needed paperwork on my end. They also took care of all the registration paperwork for me too!

Wizard22

May 18, 2011

Like the commercial says, try them last. We did and got a great deal from some friendly people. They had the car we wanted and the price was perfect. Ivan worked the deal and when we picked up the car, which was ready on time, he spent plenty of time acquainting us with the various features of the vehical. Well done Commonwealth!

jc102001

May 16, 2011

My wife and I were just going to "test the waters" on purchasing a new car. This dealership provided multiple brands to view in one central location. The salesman was a "no pressure" person that took the time to show us multiple models, brands, and options. We took a test drive and sat with the salesman and discussed price, trade and finances. We left with a lot of options to discuss. I went on line and researched the Kia Optima we were considering as well as comparative models in other brands. We visited a few competition showrooms and had offers to compare and consider. We received three follow-up calls from Commonwealth over two days. Ultimately the price, trade-in offer and financing sold my wife and I on purchasing the car. A real "feel good" buying wxperience.

yisophia28

Apr 25, 2011

I like this dealership. The service is very friendly and quickly. I like the financing term they offer. After we made the decision, we were able to pick up the car in next day. In addition, after sales services were great! There are also maintenance services I will recommend as well.

aelundt

Apr 20, 2011

Professional, motivated salesman highly knowledgeable about a very good product.There were many vehicles on site to select from with a good variety of options. The salesman was free of high pressure and presented information in a thorough, clear manner.

teatime66

Apr 14, 2011

commonwealth Kia was excellent. The sales team and management was top of the high quality customer service and very friendly. they made me feel special. showed me things on the vehicle that I didn't know it had. Called me to let me know how I felt about everything.

rlevesque

Apr 6, 2011

i absolutly loved car shopping at commonwealth motors. i was greeted the moment i walked in and had my search on within seconds. my salesman named Wilson was the best. he walked and talked me through every possible option until i made my decision and then he walked and talked me through all the financing options. i never felt pressured or rushed at any point. overall, it was a great experience.

jkpie

Apr 4, 2011

My wife and I bought a 2011 Kia Optima from keith Audy and we were extremely pleased. Keith and his Sales Manager were willing to work with us and we never felt pressured into the sale. I've bought vehicles from Commonwealth Motors before, so I knew the dealership and service department was one of the best, but Keith even exceeded previous experiences we've had with Commonwealth Motors. They really do live up to their motto, "Shop Us Last, You'll Love Us." I highly recommend this dealership, and especially their salesman, Keith Audy.

DougandHeidi

Apr 4, 2011

I know they say shop us last but we think you should save some time and start with Commonwealth Motors because they really do offer the lowest prices. We used kia.com, Edmunds.com and consumerreports.org to get quotes, and Commonwealth was the lowest. Also, matching their great prices was the outstanding customer service. Our sales person was Keith Audy and Hiram Cruz was our finance person, both were fantastic to work with. We will definitely be returning for future purchases and would highly recommend this dealership.

jimkristin114

Apr 3, 2011

Bob was simply amazing. He made the process fast and painless. He was very personable and we got along with him great. Shaun the business manager was also a great help with the financing part of the experience. Overall my experience was second to none and I will not hesitate to go there for my next vehicle.

foozmaster

Mar 30, 2011

If you decided to go to Commonwealth and I recommend you do, please ask for Keith Audy. He is very amiable and respectful. I felt no pressure to purchase a car. It was a very relaxed atmosphere and Keith was knowledgeable. Go there! Your experience will be amazing.

d2me

Mar 28, 2011

I have never bought anything but Dodges in my life, always went to a the local Dodge dealership where I knew everyone. Went into Commonwealth and Ivan came out and asked me what I was looking for, he made me feel so comfortable and not pressured. I explained what i wanted and he showed me the Kia Sportage. Ivan is such a patient and understanding person and very knowledgable. I never felt pressured with him. When I picked up my vehicle he explained everything and made sure that I understood everything! Ivan is such an asset to Commonwealth.

jjsanto

Mar 27, 2011

Their motto is "Shop Us Last", but with gas prices so high and the stress of traveling from dealer to dealer hoping to find the best deal a major pain in the ass, do yourself a favor and "Shop Them First". Salesman Ivan Lovera was a pleasure to with and was extremely helpful. Sales Manager Shawn Berryman was able to get us deal that made us feel confident that we made the right choice of buying a new vehicle from them. They have a large number of vehicles in stock and did not steer us in the direction of a vehicle that was out of our price range.

gvlsqz

Mar 22, 2011

I was a previous customer of this dealer and that is why i came back. the treatment is very nice and very personal. My salesperson was very helpful and fun to work with.I got all my questions answered and all the information I needed to know before i made the final decision.thanks

stezeph

Mar 21, 2011

We went to Commonwealth after having a sub-par experience with Singer Subaru. We test drove one weekend with Bob M. and appreciated his quiet, calm, no-pressure demeanor. The following weekend, we went back ready to buy and worked with Keith A. to buy our 2011 Kia Sportage. He worked with us for several hours to find the right model and the right price to suit our needs. What I appreciated most about him was his no-nonsense way of getting us the price we wanted. I was comfortable with where we ended up and very happy with the overall experience we had at Commonwealth. I'm looking forward to the return trips for servicing! Particularly with after our experience at Singer, I would HIGHLY recommend Commonwealth to anyone shopping!

Rrivers2187

Mar 16, 2011

I was contacted by Commonwealth Kia sales representative Keith Audy after receiving an online quote and requesting an appointment to test drive my desired vehicle. When I arrived at the dealership, Keith was expecting me and I was greeted very kindly for stopping by. Keith was very knowledgeable in all aspects of the vehicle. I had done extensive research before arriving at Commonwealth Kia and I had read nothing but great reviews from various sources about this dealership.My initial expectations were to simply test drive the vehicle and get a competitive price, but after sitting down with the sales rep and discussing pricing, it was clear that they were committed to providing me with the best deal for my vehicle. The friendly and responsive nature of the entire sales staff kept me firmly planted. Even though they did not have my desired vehicle color, they even went as far as to bring a vehicle of the same color into a lit garage for me to see. The fact that I had to wait a few days for my vehicle to arrive from another dealership was far outweighed by the fair price I was offered and the knowledge that my vehicle would be serviced at a reputable location by friendly people who cared.I left Commonwealth Kia very satisfied with my purchase and experience and I look forward to returning for all my service and accessory needs.

Epcotluva

Mar 14, 2011

I went to Commonwealth Kia after I had a very bad experience with Medford Kia. I have to say everyone I dealt with at Commonweath had me stunned! Everyone was so nice and helpfull! I would and have recommended this dealership to everyone I know. I just brag about the people I dealt with. I walked in, told them what I was looking for, the budget I had and they worked with me to get to the budget I had asked for. Not once did anyone try to sell me what I wasnt looking for! I walked out of there with a 2011 Kia Soul! Thanks to everyone we dealt with!

galeh61

Mar 13, 2011

I recently bought a Kia Forte at Commonwealth. I highly recommend you check them out. The salesman Keith and the entire staff was teriffic to work with...very helpful, very informative, no pressure and willing to do whatever it takes to make you leave happy. I have also used the service department on more than one occasion and they are great as well. There is no need to go anywhere else ! They sell Kia, Honda and Chevrolet. Go check them out !!!

poochiesan24

Mar 11, 2011

Well, they stole me away from another dealer, but I'm glad they did. Best experience I've ever had a car dealer. Upfront, friendly, worked hard to get me a good deal and a great car. Explained everything. All turned out the way they said it would. Highly recommend

arlavoie

Mar 10, 2011

Everyone was friendly and very helpfull in finding the right car we wanted,Iwould gladly recomend this dealership and sales people to all my friends and family.This my second vehicle with Comonwealth kia and will continue to purchase there guality cars.

krasins

Mar 9, 2011

Derek was a pleasure to work with and went beyond what was expected. It was bitter cold that day and he did not have a winter coat but still went out of his way to help us find the car we wanted. Every one in the Kia dealership was very friendly and professional. Once we reached Karen, the hard part was over. It turned out that our kids know each other so we felt like old friends.

Magicpearls

Mar 9, 2011

Eli was above and beyond in customer service. He took me out to test drive three cars. The weather was quite cold and windy and he was very accommodating. He even went back to each car without complaint after I missed place my cellphone. Eli was very knowledgeable and helpful.The other staff members ie Managers as well as service personel were pleasant and accommaditing.The added touches of cookies , coffee, hot chocolate and water while your being attended to is a nice touch to.Thank you Eli and Commonwealth I'm very pleased with my service and my vehicle.

Lynore7287

Mar 7, 2011

I wanted to purchase my first new car and my parents immediately picked up the phone and called Keith. Keith had sold my parents each a Kia Sorrento a few months ago and he was outstanding in his service, availability, and knowledge. When my parents were in a car accident last month and they went to Keith for help he actually dropped everything he was doing and actually lost the sale of a new customer because he felt compelled to help my parents right away. This made me want to buy my first car from Keith more than anything.The second I got to the dealership Keith greeted me and we went over my wants as well as needs in a car. Keith took the time to show me numerous options and to make sure I was comfortable in whatever decision I made. He never tried to sway me to one vehicle or another. He took everything I wanted and needed into consideration and helped me pick the best car for me. Once I decided on the Kia Optima we worked out numbers and he was incredibly understanding and patient with my fear of taking on a car payment. He helped me work through everything step by step so I understood everything that was going on. He was kind and understanding throughout my frustration of having never bought a car before. Once I purchased the car, he still took time to show me everything and make sure I knew exactly what I had under my belt! What really makes me happy is that I know I can call him with any questions or concerns I have and not be blown off because I already purchased the car. I have never been happier and cannot wait to drive my car tomorrow! I will be back to purchase my next car from him!

Reid832

Mar 7, 2011

As I was waiting at the KIA customer service desk the gentleman who went over my finances suggested that I drive an Optima. He said that if I drive the KIA Optima I would receive $25. I test drove the KIA Optima and decided I wanted an SUV. Being disgruntled he did not offer me the promotion certificate. I later called wrote the owner and sales rep a letter asking them to honor the promotion that was mentioned to me with no avail. I than contacted the Corporate office and they honored the promoton. I ended up purchasing a KIA Sotrento from York KIA of Medford. I recieved excellent service with a better interest rate as well as the price for vehicle.I do not have the man's name who offered me the promotion but he was the one going over my financal figures that we did not come to an agreement on.

deb charette

Mar 6, 2011

When we arrived at Commonwealth after a long day of listening to other dealers tell me what I want it was a breath of fresh air. we were greeted immediately by Keith who was more than happy to listen to us rather than tell us what we wanted. After reviewing what we felt comfortable paying and what we wanted to purchase Keith was very honest and told us what he would do. He priced out both a 5 speed and an automatic and insured us he would do all he could to help us meet our price point. After a bit of paperwork during which Keith stayed focused and helped us through it answering all questions we asked. He offered us options for incentives (which was never offered at any other dealership that day) and worked wit us to insure we understood all of out options. After test driving the vehicle and working out the numbers we left that day purchasing an brand new Kia Soul. My overall experience was fantastic. Keith was sure to keep us engaged and offered explanations and options that were necessary for me to feel comfortable making a purchase. At this point I would not go anywhere else to purchase a vehicle new or used in the future.

gjlfroggy

Mar 3, 2011

MY WIFE AND I CAME INTO COMMONWEALTH KIA TO HAVE THE OIL CHANGED ON OUR 2007 KIA OPTIMA THAT WE HAD PURCHASED THERE. WHILE THE CAR WAS BEING SERVICED IVAN WAAS ABLE TO GIVE US INFORMATION ON A 2011 KIA SORENTO THAT HAD CAUGHT OUR EYE. HE WAS VERY NICE, PROFESSIONAL AND WAS ABLE TO ANSWER ALL OUR QUESTIONS. HE QUOTED US A FAIR PRICE FOR OUR OPTIMA AND WE LEFT VERY SATISFIED WITH OUR NEW SORENTO. WE HAVE BEEN DEALING WITH COMMONWELTH KIA FOR ALL OUR SERVICE NEEDS AND PURCHASES SINCE 2007 AND WILL BE HAPPY TO RECOMMEND THEM TO ANYONE FOR SALES AND SERVICE.

JohnCrow2

Feb 28, 2011

I have bought 3 cars from Commonwealth. It's always a good experience. They just seem to be very organized. The Kia salesman, Jeff Allen showed me the new Sorento & Sportage. His sales style was very low-pressure. His boss talked to me at pick-up to make sure that I was happy with the condition of my new Sportage. It was immaculate. Jeff explained every feature on the SUV. I highly recommend Commonwealth Kia. Smooth, clean & organized.

Chris_Caliendo

Feb 24, 2011

My experience at Commonwealth was beyond what I would have expected. Ivan was the lucky one with the pleasure of dealing with us, and we are not easy. But he was perfect for our personalities. Funny, personable and got us an amazing deal on our Kia Sorento(which we NEVER would have expected to afford)! The entire crew at Commonwealth was great, including Hiram in the finance dept. and the guys in the service shop! Great people. I definitely recommend doing your car buying business with them.

thomas53

Feb 20, 2011

To me, buying a car is in the category of going to the dentist, it needs to be done , but, I don't want to go through all that. I was ready to trade my Honda Pilot, and was skeptical about owning a KIA. A test drive of the KIA Sorento is all it took... I was "stunned". Keith and Shaun made the buying experience pleasant and easy, they are true professionals. p.s. I LOVE MY KIA.

henryjd62

Feb 19, 2011

i came in ready to do battle on the price and trade, and was very pleased at the numbers they offered us. Keith is the kind of salesman i'd want working for me selling product. so unlike the stereo typical salesman. he pushed nothing and let the vehicle and information sell the car.

dgranahan

Feb 18, 2011

I was unsure about purchasing a KIA when I walked in. But, what I did want was for the salespeople to impress me, and convince me that a KIA was the best value for my money. The sales staff did all that PLUS more. I was convinced that they would work with me in getting me exactly what I wanted at a reasonable price. This is my 5th car at Commonwealth (3rd KIA), and have not been disappointed yet.

PalJoey2011

Feb 10, 2011

Ivan was very friendly and professional! His goal was to help me by answering my questions, giving me a test drive...that involved going to my home to be sure the vehicle would fit into my garage!! and make me a happy customer.Commonwealth Kia is great and I'd recommend them highly.DJChambers

wdhutch

Jan 20, 2011

WE purchased a 2011 Kia Optima on Friday January 7. We were extremely please with the Sales Representative Keith. My husband had actually been in touch with the dealer before looking for a specific color and model, and when Commonwealth received it in Keith took the time to call us and let us know. The night we purchased the vehicle we were able to take it home. Keith went over everything in the vehicle even though the dealer was technically closed. He also encouraged us that if we had any questions to please call or come back with them. So far though so Great.

sgmmck

Jan 9, 2011

Great place to shop last, these guys worked really hard to find and get us the perfect car we wanted. Took a while to get it, no fault of there's but it was well worth the wait. My wife loves her new Sportage. Thanks to Kieth in sales and Shawn, management we have just the car we wanted.

sammytee

Jan 8, 2011

l have given this rating coz i had no isssues i was very comfortable when i talked to the sales guy. he was very friendly and he made sure that i was understanding what he was telling me in the near future i will surely come back and i will be recommanding a lot of people to the dearlership

shecart

Jan 5, 2011

Bob McLean was great to work with. I knew what I wanted when I went there & Bob worked with me to order exactly what I wanted. There were no pressure tactics. Bob Barry worked with me to get the financing I wanted and when I found a lower rate he went above and beyond to have the bank match the rate I found.

andyO

Dec 28, 2010

I just bought a Kia Sorrento from Ivan at Commonwealth Kia. I have been researching the vehicle I wanted to buy for the past few months and first contacted the Commonwealth Kia dealership in August. I was not quite ready to buy in August but the staff at Commonwealth did not preasure me at all they just politely kept in contact with me simply letting me know that they wanted to "earn my business." And they did. I came into the dealership just before christmas and met Ivan again. He was friendly, professional, helpful and all round good to work with. He gave me the price I wanted for the new car which was well under the invoice amount and we negociated the price on my trade which I found to be fair. Further, I had already qualified for financing with my bank but Ivan suggested I let them have a shot at financing the vehicle for me. I saved half a point on the financing rate going through Commonwealth's financing group. I have no complaints and only praise for the dealership and Ivan. This is the second vehicle I bought from Commonwealth and after this second good experience it will not be my last. I actually will be shopping them first.

jhall69

Dec 4, 2010

The salesman who sold us our vehicle listened to what our needs were and to what our price limits were. He worked with us to get us a the vehicle we wanted within the price range we wanted.He did not try to talk us into something we did not want.

Judy Cadorette

Nov 24, 2010

I went over to Commonwealth motor to look at the new Kia Sorento. I was not intending to buy that day, but Ivan the salesman is very knowledgeable on the Kia and showed me so many features that the kia has without adding on options, also a very good salesperson, he had me test drive the car and I was sold. the warranty can't be compared, it is so good. I actually liked the car I traded in and thought I may miss it, but I am loving my new Kia Sorento and very happy with my choice. Commonwealth Motors personel are all very helpful and very sincere about the vehicles they sell. I would recommend this dealership to anyone.

tntallan

Nov 22, 2010

We went to Common Wealth Motors to buy a car and they were fantastic. Everyone was so helpfully and willing to find the best car for us. Keith Audy was wonderful and really worked with us to make sure we were happy. We bought a 2010 Kia Optima. I would recomment Common Wealth Motors to anyone!!

av7511

Nov 8, 2010

I HAD TO BRING MY CAR IN FOR SOME RECALL STUFF AND OIL CHANGE. I CALLED FOR AN APPOINTMENT AND GOT ONE THE SAME DAY AT 1 PM. THEY SAID IT WOULD TAKE ABOUT 1 HOUR. THE CAR WAS FINISHED IN LESS THAN AN HOUR AND SAW A TIRE WARNING LIGHT. tHEY TOOK CARE OF THAT TOO.

gildarossi

Oct 24, 2010

Couldn't ask for a better group of people from which to buy a car. We went just looking at the Kia Sorento, but were not quite ready to buy. We explained what we were looking for and the monthly payment range we needed to be in. Mike took the time to walk us around and look at several models. We knew exactly the features we wanted included in the vehicle. However, we only found one that had everything and in a color that we really liked. After the test drive, Keith worked with us on getting our payments in the range that we needed. However, since we were not ready, we thought that we would lose it and have to wait until a new one came in. Shawn very kindly agreed to put a hold on it for a week until we could get the funds together. A week turned into two and there was still no problem. When we were finally ready, Keith diligently handled all of the paperwork and Hiram was very helpful in putting the financing together. Before we picked up the Sorento, we saw the protection kit for the front of the car, Keith gave us all the info and set up the installation for the next day so that it would not delay us picking it up. When it was time to pick up the Sorento, Keith went above and beyond to make sure that it was spotless. He even cleaned the windows himself because there were a few spots on them.When we picked up the Sorento, Keith went over all the features of the car in detail.I have never had such a detailed delivery. Once we had the vehicle home and had a question, Keith was always avaiable to give us the answers that we needed.A couple of days after picking up the Sorento, we decided that we wanted a remote starter installed. Once again Keith went out of his way to make arrangements to get it installed the next day.All of the people at the dealership were very professional, friendly and helpful throughout the entire transaction. They treat you like a friend and not just a customer. We will definitely recommend Commonwealth Motors to anyone looking for a vehicle.

Jstonge

Oct 23, 2010

I was looking for a 2011 Sorento, great selection, extremely good pricing and fair value for my trade. I did shop them last and was very pleased with the email correspondence and in person. Nice atmosphere, I was treated extrememly well, handled my questions and we were able to conclude the deal with a great overall price. Great overall experience!!

jsweeney45

Oct 8, 2010

This service center is one of the best I have visited with my Kia. The staff is very freindly and courtious. They will ride you home or to the market if you like. They seem very sincere and professional.When I bring my car in they provide the requested service and inspect for other problems. They keep you notified of pending services and any other problems they may see at the time of service.There waiting area and restrooms are immaculate. I think I have found my new service center for my Kia. I would highly reccomend this center to everybody.

jc30

Oct 6, 2010

Went to Commonwealth KIA because I had previously purchased a Chevy from Commonwealth and had a great experience. Went to look at KIA Sorento and spoke with Ivan who was very friendly and helpful. He was able to work with us and get us into the car we wanted for the payments we wanted.

mseavey1010

Oct 4, 2010

when going into commonwealth we where set on a monthly payment. when talking with mike he was able to place us into a SUV that i wanted along with the payment. 2011 KIA sorento is great on gas and drives really well. this model happens to be the v6 AWD cant wait to see what the winter brings.

jmtamarin

Oct 3, 2010

Keith Audy was a great salesman, very easy going and knowledgable about the vehicle. Hiram Cruz closed the deal, making me feel like a valued customer, very polite and engaging. The showrooms are impeccably clean, all employees are well attired, professional looking and friendly. I appreciate the spotless ladies room and they always have fresh coffee! I see the clipboard with the schedule of folks who put on fresh pots. Lastly, this dealer gives back to the community in spades - I like reading all the articles framed on the walls always reminding me of such. They give "car dealership" a really good name, be prepared to be pleased.

epbrown

Sep 9, 2010

We recently bought not one, but two Kias from Commonwealth. We hadn't bought new cars for 7-10 years and my husband and I were not looking forward to the preconceived hassles of negotiating. We couldn't have had a better experience at Commonwealth. In fact the dealer called us and told us of rebates that we weren't even aware of and this was even after we had agreed on the purchase ofone of the two cars. We would recommend Commonwealth to anyone and I look forward to continuing regular maintenance with them!

customsn15

Sep 1, 2010

My family has been purchasing cars from commonwealth for a number of years and have never been disappointed. We have bought Honda, Mitsubishi, Chevrolet, and recently a KIA! In every department at commonwealth while you wait for your car being serviced you get to have cookies, munchkins,coffee, and get to watch tv on a beautiful hdtv lcd. The great things is if I don't want to wait they can drop me off and pick me up where ever I'am. Plus the location is very convenient for me. Many of the associates are very loyal because they have been working their for a number of years. I'm now 22 and remember a few faces of when I stopped by at the age of 6.

cjmaidmentos

Aug 31, 2010

If you listen to the radio and hear a commercial for Commonwealth Kia, they proclaim that they want to sell "A Kabillion Kias". Visit them to look at and test drive and you will know that they mean it and feel it. On my first visit I wasn't sure yet if I really wanted to trade in my current vehicle (a 2003 VW Jetta), but I sat with Ivan and spoke with him about what was important to me in a vehicle and what my options were. Ivan suggested the Kia Forte LX, and we took it for a test drive. After crunching the numbers we came up with something I was comfortable with, and he brought the paperwork to the Business Manager, Hiram.Over the next week I spoke with Ivan and Hiram several times before we could come to an agreement. At one point I was considering waiting on purchasing the new vehicle because the numbers we originally came up with weren't going to work (due to my own credit scores and inability to provide a down payment). However, they came up with a way to make it work, and even threw in a little added bonus.Overall I am VERY satisfied with Commonwealth Motors and Ivan and Hiram personally as well. I work with customers in my line of work everyday, and these two gentleman are the epidome of excellent customer service representatives. I applaud the efforts of all the employee's at Commonwealth Motors, and give two thumbs up!

vlowes

Aug 28, 2010

Overall satisfaction with the Dealership and the Service Department. Always courteous, always able to give me the appointments that I need. My car has been ready when promised. All my questions answered. Would recommend Commonwealth to all my friends and family.

gildarossi

Aug 24, 2010

We shopped around for our new car and did not find a sales staff more helpful and friendly than these guys. Mike was not pushy like so many others, he was friendly and professional. He gave us breathing room, but was there with answers to all of our questions. We were thrilled to be Mike's first sale! He will go far in this business.When we picked up the car, everything was explained in detail. We left completely satisfied. We will definitely go back for our next vehicle and will recommend Commonwealth Motors to friends and family.Thanks guys. Looking forward to doing business with you in the future.

wendyhadley1

Aug 23, 2010

I called ahead and was told there was little to no wait for an oil change and inspection. When I arrived I was informed that there were 2 cars ahead of me. The wait time was estimated and they actually completed the service way under the estimate. Everyone was friendly and the price was reasonable.

lfuller1

Jul 26, 2010

Hector was very knowledgeable and helpful while showing us different cars. He was very friendly but not pushy like other dealers in the area. The entire sales team worked to help me find the exact car I wanted, and made sure that I knew everything necessary to purchase and drive the car. When it came to purchasing the vehicle, they honored a misprint in the price as well as helped me to reach a price that was closer to the price I wanted. I left very excited and happy with the car.

myles brielle

Jul 16, 2010

Went there for a problem with my window. Everything was described to me in details. I was able to wait for it and it actually cost less than they thought it would be. While I was there with my grandchildren and they did everything possible to have it done as soon as possible.

alynnalbert

Jul 9, 2010

I had shopped around before going to Commonwealth and there was a big difference in customer service, price & overall experience. Keith & Shaun both took the time to answer all my questions and made a typically frustrating experience quite enjoyable. As a single woman, I had done my homework when researching cars, but was treated quite differently at other delearships. Keith & Shaun both treated me with respect and gave me the price and service that I needed in order to make the deal. I would highly recommend this dealership to anyone.

Phil White

Jul 5, 2010

Great people at Commonwealth, Just purchased my 4th overall Kia, In 2005 my first Sorento and just purchased 2011 Sorento. Previous purchases were from a dealership inPeabody, the difference between the dealerships was amazing.Salesman Keith was awesome, and I cant say enogh about Sales Manager Shaun.These are guys I would like to hang with and have a beer, I know it's a business transaction, but they truely make you feel like a friend.I would recommend to anyone thinking of buying a Kia, go see these guys, you won't be disappointed. I have taken my 2005 Sorento to the dealership for all service and Frank and Erik have always taken great care in making sure everything was to my satisfaction

Rharrold12

Jun 22, 2010

I bought my car here and have been bringing it to Commonwealth to get serviced ever since then. They do an excellent job and I have always been happy with the service. Everyone is very friendly and professional; the staff is accommodating and prompt. I would recommend Commonwealth to anyone else looking for a place to get their Kia serviced.

Ninagalluzzo

Jun 17, 2010

This was the best "car buying" experience we've ever had. I would suggest Commonwealth to everyone! They had the biggest selection and the friendliest staff. If we need anything...oil changes/body work we can bring it to the same location we purchased the car at.

mondayisfriday

Jun 14, 2010

i thought the serivce was wonderful. i have rated everything a 5 because i had a wonderful experience there. my sales person was Keith Audy and he was great. for someone like myself who has never bought a new car before or has been to a dealership before he was one of the best people i could have. i will be recommending this dealership to my friends and family.

lhgriggs

May 29, 2010

I have been a Kia customer with Commonwealth Motors for several years. I have never had a bad experience. The sales and service department are excellent. Everyone is very personable and genuinely make you feel at home. I would highly recommend this dealer to anyone. On several occasions they have gone far and above to accomodate any special requests that I have had. They are just the BEST and my next car purchase will be from Commonwealth Motors.

sharon.dockham

May 27, 2010

I shopped around and went in to Commonwealth KIA with a price in mind and they worked with me to meet that price which made me very, very happy. I guess what they advertise is correct, "Shop Us Last, You'll Love Us". I really do. Salesmen in general rub me the wrong way...you know they just want to make a sale, but the time I spent at Commonwealth was comfortable, fun and very enjoyable. I've already recommended them to my brother even before I signed the paperwork.

vlowes

May 25, 2010

I have had nothing but good service from this Dealership. They are always willing to answer your questions and are always very friendly. My car is always ready on time, if I leave it with them and go to work, and the wait time in the waiting room is not bad,either. This is my second car purchase with them, and I do recommend them to people.

mpetro

May 23, 2010

I had a great experience with Commonwealth Kia. I just bought a new Kia Forte and the buying process was easy, no pressure in any way. This is my 2nd Kia. I always had my service done on my Spectra at Commonwealth and everyone is always professional, helpful and they explain everything. The reason I went to Commonwealth to buy my 2nd Kia was because of the great people who work there.

ewschwartz

May 21, 2010

From the moment I arrived at the dealership, Keith was there with a very friendly attitude. He was able to answer all of my questions about the vehicle and the financing options available.Everyone at the dealership was very helpful. This was by far my most enjoyable car buying experience. The last two times I have purchased a vehicle I have spent the majority of a day and sometimes multiple days haggling over price and waiting for paperwork to be completed.Commonwealth Motors has car selling/buying down to a science. I would definitely recommend them to anyone in the market for a new KIA!

ekothman

May 6, 2010

This dealership handles routine visits promptly, and efficiently. Always helpful and informative. The hours and drive up service are very convenient, the waiting room is nice and has a nice TV to watch while you wait for your vehicle to be finished.

jmtamarin

May 4, 2010

I bought my first new car at this dealership back in 2006 and ever since then, the folks at this dealership have been courteous, helpful and informative. I recognize Fred Consoli at the Kia Shop who always takes the time to explain things to me and is a pleasure to work with. I trust my dealership and that's a great feeling when I return every 3K miles for an oil change, amongst other things.

dawnewarren

May 3, 2010

Had a GREAT experience with Commonwealth Motors! We would highly recommend this dealership to our frends and I can't say enough about Bob. He was proffesional and explained everything I needed to know about our new purchase. The price was right and buying it was hassle free! I love my new Kia Sorrento!Best Regards, Kevin and Dawne Warren

nicoledev13

Apr 29, 2010

I have had nothing but pleasant experiences dealing with Commonwealth. When purchasing my car there was no pressure from the sales force which made me want to go back and see them after visiting another Kia dealer. I continue to go there for service, because as a woman I dont feel as though I am being talked down to like at some other auto service shops. They make me feel welcomed and explain things to me when I have questions, pricing is reasonable and they have been very trustworthy!

pmajlord

Apr 23, 2010

We've received excellent sales & service for 4 years. The facility is always clean. The staff is Friendly, Honest, Professional and Excellent Manners. This last visit has prompted us to consider the possibiliy purchasing of a 2011 Kia Sorrento. The salesperson was informative, helpful and no pressure- which made me feel comfortable.

houlagirl

Apr 23, 2010

After visiting two other car dealerships I recently purchased a new Kia Sorento from Commonwealth Kia. The salesman, Nick, was low-key, knowledgeable and professional. He spent quite a bit of time with me from searching for the car I wanted -to test driving and answering all of my questions. I am amazed that my car buying experience at this dealership did not leave me feeling pressured or stressed. Another plus with Commonwealth was the large amount of inventory from which to choose. Driving my new Kia Sorento is a pleasure and I would not hesitate to recommend Commonwealth to anyone in the market for a car.

crshppr

Apr 12, 2010

I went into Commonwealth Motors based on their advertising and was not disappointed. I was not looking for anything fancy, I knew what I had to trade, what I needed for monthly payments and what I had for a down payment. The deal was initiated within the first 30 minutes and concluded within a day. No one tried to up sell me or get money from me I did not have. I recommend this dealership whole heartedly.James, Kia buyer

pkgavin

Apr 8, 2010

I have been dealing with Commonwealth Motors for over 6 years and 3 Kia's we love the service, the friendliness as well as the little extra's they offer. I routinely recommend friends to shop them last...but be sure to shop them! They are always friendly and helpful and we trust them very much

cgrace

Apr 4, 2010

My car broke down in Fitchburg and was towed to Ron Bouchard's. They were terrible and not very nice to me. I had it towed from there to Commonwealth and I was treated great. I was extremely happy with the service, the information I was given and the work that was done. I would strongly recommend this dealership and I will ccertainly return.

fjanowicz

Mar 12, 2010

Great experience in purchasing a new vehichle. I met Keith Audy three weeks ago he was very easygoing and informative. I told him I had been to a number of dealerships over the past two months and I was in the final decision mode.Keith did not pressure me with any gimmicks or enticements he just spoke of the quality of the vehichles I was looking at. At that time I was deciding between the Sorrento,Honda CRV and Hyundai Sante Fe at Dubes in Wilmington Ma.Keith impressed me with his knowledge of each of these vehichles so I told him I would go home and discuss this information with my wife I also told Keith that I would return and I meant It.Three weeks later I returned with the MRs and we drove a couple of vehichles A Sorrento and a Sportage. I saw a very well equipped Sorrento on the lot with a color I liked Spicy Red Sorrento. After talking with Keith and Shaun Berryman Sales manager an amiable deal was made and I puchased the Sorrento.I picked up the car this past tuesday and once again was very impressed with the honesty and integrity displayed by Keith Audy. It seemed that after Keith had the car preped for take home he had noticed a slight blemish in the finiish ona smaal area by the door. Keith insisted I let the car stay over night and fixed the next day However the salesmanager and Keith got the car into your bodyshop and within a half hour it was buffed out to perfection AMAZING!!!!! Keith then took an hour wiyh me to go over the basic features of which there are many he even programmed my phone to coicide with the Bluetooth technology HANDS FREE DIaling Great I drove off a happy customer and will return for maintainence as scheduledYhank you,Sinserely Frank Janowicz 2011 KIA SORRENTO

PMOuellette

Mar 4, 2010

Friendly, courteous and very professional. Took the time to show us the car explained the features and the quality in savings with gas mileage. Every department was very helpful in explaining options you can purchase to take car of your car. i am very pleased with the over all experience with Commonwealth motors.

codybear

Feb 16, 2010

Derek and Shaun were great. They were very accomodating and friendly. They followed the sale all the way through and made sure that all needs were taken care of. Every team member in the Kia department was helpful and friendly and always made sure you were taken care of.

bondarev

Dec 2, 2009

They lure you in with one price online, then when it comes to closing the deal, they come up with a new price. (In my case, $2000 extra for which they had some bogus excuse.)The salesman, Bob M., was friendly and courteous at all times. He even apologized for the company's sales strategy and claimed that it was something that he personally disagreed with. At the end of the day, it was a learning experience for me, so it wasn't a total waste of my time. My recommendation: If you see a price for a car that is well below the general norm, do not expect to be taking home a bargain. You will only end up wasting your time.

chloemonsta

Sep 17, 2009

I hate to sound cheezy, but their motto is right. "Shop Us Last, You'll Love Us". My wife and I did cash for clunkers on a new KIA and it was nice to be in a nonpressured laid back enviorment. Everyone we delt with was down to earth and straight forward. There was never that uneasy sleezy feeling I've gotten at other dealerships, this place was great. Even though I didn't deal with the associates from the other brands sold at Commonwealth. The overall experiance makes me confident that you can't go wrong by shopping here.

lauriel

Jun 3, 2009

I truly wanted a KIA Sorrento when I came to Common Wealth Motors. I was very excited to finally be able to purchase the car of my dreams. I test drove the car and to my dismay I did not like the car. It was much to big. I had the most wonderful team and they helped me find my purfect car. I purchased a KIA Sportage. It is the perfect size. My experience at Common Wealth Motors was great. The process was smooth and very kind and very helpful. I would recomend the dealer to all and have already.

sweetprcandy23

May 20, 2009

I just bought a car at Commonwealth KIA. Everything went very smooth and everyone was great. The sales people were very nice and courteous and the management were very acommadating. I was helped by Freddie Toro who took really good care of me. I would definitely buy another car from him again in the near future and refer all my friends and family to him.

johnnyboy25

May 20, 2009

Very nice people, Great prices, wide selection of stock! I Loved the car I bought, I couldn't be more satisfied with the buying experience. I'm definetly going to recommend this dealership to anyone I know intrested in purchising a new vehicle. Five Stars in my opinion!

lewisj

Mar 18, 2009

Commonwealth Kia is a below zero dealer..I surmise my experience at the showroom will be blocked..for saying the truth..Commonwealth Kia advertises it is worth the trip from anywhere...although the showroom does not seem to care about the negative customer experiences on the site......Commonwealth Kia incorporates the deception at Commonweath Motors other showrooms. I inquired on the telephone before I went down a number of times. A different salesperson took my phone call just about everytime. I inquired about an 08 Kia Sportage..Every time I telephoned about the inventory the number of 08 Kia Sportages in their Inventory was changed up in color and quantity. The showroom was also looking for top dollar for a year old car.Just before I came down..I telephoned Commonwealth Kia..Shaun answered and said there were only two Kia Sportages left in the lot...When I telephoned the showroom the other day.. the quantity and colors were different.When I came down in person...I went over to the desk to greet the Shaun the Manager..it said on Shaun' card that he was the Manager. I noticed there was only one 08 Kis Sportage in the lot...the color wss different from the color Shaun said on the telephone. When I inquired about on one 08 Kia Sportage in the lot...Shaun said the other 08 Kia Sportage was a used car...when I said he told me on the phone...Shaun has two 08 Kia Sportages in the lot...Shaun became offensive...Shaun offered xero apology for giving me deceptive inventory on the telephone...Shaun said I did not ask for a new 08 Kia Sportage on the telephone.Shaun referred to a salespersn out on the floor...Bob M....Bob M. seemed disinteresed in earning my business...Bob M. became offensive when I said the 08 Kia Sportage was depreciating...Bob M. went to the desk... Bob M. returned to the table with roughly done numbers quoting top dollar for a year old car...When I said the numbers were too high...Bob M went to the desk..Shaun seemed disinterested in negotiating the numbers....I left the showroom disappointed.............................