Used Cars for Sale at COMPETITION BMW OF SMITHTOWN in Saint James, NY

JJY72

Oct 14, 2016

I picked up a 2017 X3 today and I couldn't be happier with the service that Phil Laccone and the rest of the staff at Competition BMW provided. The entire staff was very attentive and most of all, Phil put together a deal that couldn't be beat. I purchased several vehicles over the years at a different dealership but I recently moved and Competition BMW is very close to my house so I decided to give them a try. I am a very loyal customer when I find a dealership that I can trust and I can honestly say that I will be back. Thank you Phil for all of your help.

Goodwithbmw

Sep 24, 2016

Have bought 2 cars from this dealership. Both have worked out well. Sales and service both experiences have been really pleasant . Very friendly and helpful staff.

Happy customer

Sep 22, 2016

The best of the best. Had absolutely no problem from buying the car to learning all of its functions. Friendly, courteous, honest and not pushy. Second car I bought from the dealership. Highly recommend without reservation.

Byrne5

Sep 22, 2016

Being that it was our first BMW experience and the nicest vehicle we'd purchase my wife and I were apprehensive about everything. Right away, Marc made us comfortable with his calm demeanor, low pressure conversation and expert knowledge. He was patient with us as we went through certain options, test drove cars and distracted our toddlers from screaming and wrecking the place. A lot of dealers probably get spoken about like this but Marc really gave the "family man" vibe and came across honestly. We were offered a nice lease deal on a 2016 535i xdrive, which was the best size and trim for us. We liked the color and the fact that it was almost brand new. Before that day I had done most of the research on BMWs and part of me had really liked the msport package, which the lease did not have. There were little details about it that just made a huge impression on me. But with the lease deal I had convinced myself it was the right car and we had a good deal so I'd move forward. My wife was easy going with the process and just wanted me to be happy. We signed papers, put a deposit down and went home. Then I couldn't fall asleep, I had buyers remorse and knew it wasn't EXACTLY what I wanted. I panicked, wondering if I'd be able to fix this and emailed Marc in the middle of the night, explaining to him my issue. He texted me in the morning, understood where I was coming from and recommended starting the process all over. It was as easy as that. I came back in, we found the exact car I wanted (2014 535i xdrive msport) and he gave me a fair deal on it. It couldn't have ended any better. He did what was best for me and my family, not him.. and that's what I truly appreciated. We'll plan to work solely with Marc when we return for out next deal. (X7?). Also, from the front desk to the finance department, they are all professional, kind and a pleasure to be around.

Jimmyshere

Sep 19, 2016

My first experience at a BMW dealership, I didn't know what to expect.I told my salesperson Nina, exactly what I could afford, what I wanted for my trade in and what I needed my monthly payments to be.Nina worked hard to pair me into a vehicle that met all of my needs.No bait and switch here, no trying to sell me additional upgrades and no annoying back and forth with the manager. I never felt pressured, the total experience was a wonderful one!I will gladly recommend Competition BMW to all of my friends!

carolj

Aug 31, 2016

We finally decided to lease and Phil Laccone showed us the right X1 at the right price. He was able to get us a very good trade-in price for our X3 and we are very happy. One day for trade-in and one day for pick up. It all went very smoothly. And a big thank you to BMW Genius Jorge Urea-Vallejo for showing us how some extras work and removing all the info from the X3. Good techie! We will be back at the end of the lease.

detsqd

Aug 5, 2016

My name is Todd Heiman. I was previously a customer at Bayside BMW. I leased my last 4 cars from them. Phil Laconne is a neighbor of mine at North Shore Towers. I contacted Phil and explained my BMW was due back soon and I was interested in leasing another one. Phil impressed me with his knowledge of the vehicle and his willingness to work with me, and to put me in a new BMW. I made the decision at that time to lease my next car from Phil. That was not an easy decision because I had a previous relationship with Bayside BMW. I am writing this review because I am very happy that I went with Phil and Competition BMW and want to take this opportunity to say thank you to Phil and the whole staff.

Valerie

Jul 24, 2016

I just picked up my third BMW from Competition BMW. Phil Laccone was my sales advisor each time. He helped me decide which model was the best fit for me. This time around, I picked a red 320i. It is my first red car and I am loving it. Thanks Phil & Antonella for convincing me to go with the red. Loving it. ????

Kathy429

Jul 20, 2016

Had to take my BMW in for annual inspection.. and tire rotation and balancing... Easily made my appointment through my wonderful salesperson Antonella... and then she set up with Joseph in Service to write my appointment and set up loaner vehicle for me When I arrived... everyone there expected me.. and Joseph wrote up my service and the ladies set up my loaner car.. all took no time at all... My car was ready as promised and I did return first to chat with Antonella and then Joseph found me to say my car was washed and ready for me to pick up.. Everything was done and I was happy how fast and professional everyone there is... Will recommend both Antonella and Joseph and of course Competition BMW for anyone looking for a new vehicle

Inna 1234

Jul 20, 2016

This is my third car from this dealer and always great experience. Thanks to Phil and Jorge this time was the best. I love my new x6.

Janet and Bob

Jul 17, 2016

This is our third BMW, and Competition BMW is the only place to go! Phil Laccone has been our sales person all three times, and he is the best! Not only is he personable and sincere, but he has always found us the best package and car to lease. As far as service goes, Competition BMW has the best staff, too. Chris, our service adviser, is knowledgeable as well as friendly, and it is always a pleasure to deal with him and his staff. All in all, Competition BMW has it all: expert staff and the best customer service.

Montauker

Jul 2, 2016

The X1 was cute but the wagon fits my dog, art, camping lifestyle best. I'm a self motivated buyer however my experience was good. Only lingering issue was I wanted an extended warranty and was sold an extended maintainance contract. I rescinded it when I realized and was told I could buy an extended warranty anytime before the original expired. I wanted 6 years/100k miles. I was quoted $2500. When I returned to dealership to get lessons on the equipment on car and attempted to buy the extended warranty I was told it was $3400. I was told it was only $2500 if you bought it at same time as you purchased the car. I certainly would have done so if I'd known it would be more later. That was not mentioned. Seemed to want to sell the maintenance, not the warranty.

Nick&Tana

Jul 1, 2016

I just purchased a CPO X1 from Phil Laccone and couldn't be more pleased with the customer service. Phil went above and beyond to find us the right car at the right price. There were no hassles or gimmicks. We looked at this specific car at several dealerships and Smithtown had the best selection and prices by far. Phil was by far the most knowledgeable and professional salesman that we have ever dealt with. If you are looking for a BMW, this is the place to get it and I highly recommend asking for Phil when you go there.

PatB

Jul 1, 2016

I just purchased my second BMW with Phil Laccone. Like dealing with family!Always gets me a great deal. I also wanted to mention the other great folks that were part of the team. Suzanne up at the front desk, always pleasant and got me a ride to the dealership. Nicole the Tech Genius who navigated this old man through the incredible technology and Helga, the Finance Manager, who helped me get exactly what I need. It's a great organization over there!!!!!

it'sabouttime

Jun 30, 2016

Phil Laccone was great to deal with, friendly, knowledgeable and honest. I felt very comfortable leasing my new BMW X1.We'll be back for my husbands 528.

Teachuone

Jun 30, 2016

My current lease was ending and was dreading going to the dealer and spending all day going back and forth in negotiation. Decided to give Competition BMW a shot. I must say, I did not get my usual headache nor did I leave the place feeling like I could have done better. I was happy with the price and extremely excited that Ron Figat from the finance dept (the place where you sign and make the deal final) did not tried to sell me everything under the sun or pad the agreed price. Nina Maldonado the Sales person was fantastic and very informative, not only did I look at one BMW, I leased two. The young man that explained the controls in the cars , Nick Bogdan was very informative and patient.

Matt

Jun 29, 2016

I just picked up my new BMW car. It handles beautifully and drives magnificently. My salesman is Phil Laccone. My family has leased many cars from Phil over the years starting in 1990. We find Phil to be an excellent spokesperson for BMW. He is very helpful, friendly, courteous, knowledgeable, and funny. Nick Bogdan was extremely helpful in explaining all the mechanisms of the car.

Jkbmw09

Jun 25, 2016

Phil was great, honest, and very friendly! Phil even stayed late for my husband and I when we were running late for a test drive.

bimmer J

Jun 18, 2016

My first day at the BMW dealership was a pleasant surprise. I was introduced to Nina who made mypurchasing experience a great one. Any questions I had were quickly addressed by Nina herself,orstaff members who had specific information about any questions that I had. I would recommend Competition BMW Of Smithtown to anyone .

Edie

Jun 1, 2016

I went in to get my car inspected and decided to wait for it rather than get a loaner. While waiting for my car to be ready, fell in love with a car on the showroom floor. Two days later visited the dealership and asked for my sales person from my first COMPETITION purchase 4 years earlier - Phil Laccone - he was professional, helpful and just a very pleasant sales professional - no phony sales pitch - just professional!This is truly a very professional but warm and friendly operation. My service technician for 4 years, Chris Panepinto again, is just such a pleasure to deal with.Thank you Competition BMW for making my purchase and ongoing service experience truly - "ultimate" for the ULTIMATE DRIVING MACHINE. Mr. Buzzetta you have a great operation - Thank you for the wonderful experience.

rgm1104

Jun 1, 2016

The experience was very good at BMW. They were a very friendly staff and I am excited to be visiting more in the future there.

Mckenzie21

May 28, 2016

The staff at Competition BMW was outstanding. Ron $ Nina were amazing helping me find and lock in the perfect car. I would recommend them to any of my friends

m13ds

May 27, 2016

Went into the dealer ship to return my old lease and get a general idea what I could get. Thomas Degennaro made the process very easy. No crazy sales pitch, told me as it is! which I appreciated, the no frills sales approach.

cuchi245

May 27, 2016

I was visiting various dealerships in the area, and I decided to stop in just to look. The dealer was very accommodating and polite and worked with me to find the perfect vehicle that fit my price range. I placed a deposit that evening and picked the vehicle up the following week. overall a great experience and vehicle.

Lola2189

May 19, 2016

I can't say enough nice things about the folks at Competition BMW. Phil Laccone and Chris Janssen took amazing care of me and gave me a deal I couldn't resist! When it came to pick up time, Ron made the process quick and easy. I would recommend only Competition BMW!

Dm08

May 18, 2016

Thanks Phil for your professionalism and more importantly listening to my personal automobile and driving needs before discussing sales options. Purchasing or leasing a car is an investment, however I must say you made it an enjoyable experience versus a tiring process. Thank you!!

Jaxlombardi

May 17, 2016

The staff at Competition BMW was outstanding. Phil & Ron were amazing helping me find and lock in the perfect car. I would recommend them and this dealership to anyone interested in buying a new car

MsMadScientist

May 15, 2016

My husband and I are true BMW enthusiasts. We've owned quite a few BMW's over the years, and done a few european deliveries. Nina is an awesome client advisor. She is so friendly, knowledgable and a true pleasure to work with. She just helped us purchase my husbands M4 for european delivery. I would highly recommend her, and we will continue to work with her. I can't give her enough praise. I'd also like to acknowledge how great Competition BMW of Smithtown is. We service all our cars there, and they do an excellent job. All the staff are nice, friendly and knowledgable.

Amooch

May 13, 2016

Competition BMW of Smithtown has a very knowledgeable and personable staff who takes there time to ensure you make the right purchase for your needs. Highly recommend A++

sjan11391

May 2, 2016

I had explained my circumstances and "must haves", and Phil was able to set me up with a car that had everything I wanted and more. I appreciate your guidance! Thanks so much.

Mikey

May 2, 2016

This is the place to go for your BMW and you have to ask for Phil!! I've had BMW's and Mercedes before and while the cars are always great the dealers are always awful. They're always so stuck up and snobby. They act like the cars sell themselves and they don't need to do anything extra for you. Working with Phil was the complete opposite. He went out of his way and handled every detail, even things that I didn't ask for. He made it so easy on me. The service that Phil offers is absolutely unheard of and he does it all without asking. And the price was amazing!! No dirty tricks or shady business at all. Everything was upfront and clear, he worked with me to find the exact car I wanted and beat every other dealers price the first time. I'm just sorry I have to wait for this lease to be up before I can go back and get another one from Phil.

Max418

Apr 28, 2016

What a pleasure to deal with Phil! Such a nice guy! Look forward to dealing with him in the future. His service outstanding!!!! Thank you

ginaepicone

Apr 28, 2016

I had a wonderful experience at Competition BMW of Smithtown. This was my 3rd BMW and each transaction has been smoother than the one prior, the new showroom is beautiful, the staff is professional as always!. John Oliveira and Nicole were extremely helpful in every aspect of the purchase of my vehicle.

Joan

Apr 26, 2016

Such an easy, rewarding and pleasurable experience at Competition BMW. I'm in the car I wanted and I love it. A special thanks to Nina, Jonathan, and Helga!

Chris G.

Apr 25, 2016

I just leased my fourth BMW with Competition BMW of Smithtown and I'm enjoying my 535i and all of its amenities. I met Phil in 2007 and he's the best sales consultant I've ever dealt with. His knowledge of the cars and all of the features is very extensive. Phil has a great sense of humor and he explains everthing slowly and carefully, that's why I've been going back for almost nine years. From the time you enter Competition BMW, until you leave, you receive exemplary service. It is without reservation that I highly recommend Competition BMW and Phil Laccone.Chris Gallagher

JuanZorrilla

Apr 19, 2016

They were all very proffesional, starting with Nicole who tried reaching me for almost two months and never gave up on trying to set up an appointment. Eventually i decided to go and check the cars and fell in love with their customer service and kindness so i ended up getting the car the same day. Nina who was very patient with me although i changed my mind about the car i was getting like 4 times and always had a nice smile willing to help. Even the young lady who showed me step by step all the features on the car very polite and kind. (Forgot her name) Overall a great experience and totally recommend this dealer not only for their service but also prices and deals.

Scott DDS

Apr 17, 2016

I have driven only Mercedes fo 18 years. I thought I would look at what other manufacturers had to offer. There are a lot of great cars available, both domestic and foreign. The problem is the dealer experience in most cases is awful. I have had great experiences with Competition's Mercedes store and Competition BMW maintains the same high standards of customer care. Antonella was delightful to deal with and I look forward to working with her again in the future.

jackied

Apr 16, 2016

I walked into BMW looking for a 3 series met with Phil he pulled one up on his computer we went out back to look I said I wanted it, he took me back inside ran numbers I made the deal in less then 10 minutes. Phil was awesome the most friendliest, trust worthy car deal I ever experienced. Phil still calls to see how the car is and how I like it even after the deal has been made. Awesome experience!Awesome car! Awesome service! I will continue to go to Phil for my next car in two years and I recommend him to all my friends and family he's great! -Jackie D

jim 51

Apr 12, 2016

I recently leased a 328i from Competition BMW and it was an easy and enjoyable experience. I took advantage of their program to lease a previously owned BMW and got a 2013 model. The car was in excellent shape and the staff were prompt and very professional.

Adelbergdds

Apr 12, 2016

I love this car. It is everything that I could ask for in a car. This is now our 3rd BMW; 2nd from this dealership. Antonella was an amazing salesperson and the finance team was wonderful too. I would highly recommend this car and dealership!

CJL406

Apr 11, 2016

Our experience was outstanding, Nina helped us right away and explained everything in detail. She listened acutely to our wants and needs and came thru with high flying colors. I would and will shop here again.

ddemaio1

Apr 9, 2016

I had been searching for a car for a while and looking for the best quality car for the best price. I had looked around at many dealerships nearby but never really thought to go check out BMW even though they are my favorite brand of car. After being referred her by my friend AJ he introduced me to Phil and was such a pleasure to work with and really went above and beyond to help me. I never thought at my age I could've found a BMW for such a great price but Phil searched deep and got me a great deal on one. I loved every second of the deal and time at BMW and everyone was so wonderful.

Mark Kronen

Apr 9, 2016

My salesman was an extremely friendly,informative,not pushy,and very competent !!He made my shopping experience for a car the easiest shop i have ever shopped for a car. I would recommend him in a heartbeat!!!The dealership was very professional and extremely friendly.They took there time to train on all the features of the car ,it must have taken over one and half hours.Ive never experienced anything like that. I will absolutely go back to competition bmw when in need of another car .I will recommend to all my friends to call upon Phil Laccone and to have him show them the bmw line.

lesliebmw

Apr 9, 2016

My entire experience was outstanding. Everyone that I dealt with was professional, knowledgeable and pleasant. It was obvious that my satisfaction and happiness was paramount to them and everyone went out of their way to make sure I left with a vehicle that I would love.

Diane

Apr 3, 2016

I worked with Phil Lactone and his service was excellent. He was responsive, followed through and got back to me when he said he would. The dealership had a program at the time and we were able to get discounts on the sale price. Phil went out of his way to make sure we were satisfied and got the car we wanted. He was able to locate a car in New Jersey with additional equipment than the one we selected and we were charged the original price. I found all the personnel at Competition to be professional and cordial.

bmw67

Mar 30, 2016

Phil took the time to discuss all available options that met our criteria. Throughout the process he was personable and courteous. I appreciated his concern for our family's needs.

Arae2

Mar 15, 2016

Theresa was very helpful. She was determined to make sure I was happy and got into a lease with the car I wanted. I'm so happy I got to deal with her and love my new X5.

haseeb234

Mar 14, 2016

Phil Laccone of Competition BMW is a stand-up individual. He understood my situation and got me the best bang for my buck! I would readily go back to Competition BMW for my future leasing needs. Being that I obtained a CPO lease, I had some reservations about the car, condition, etc., but the car was set up "like-new". Great service, great people, great dealership. Thanks Phil and thanks Competition BMW!

meeow22

Mar 11, 2016

My lease was coming to an end and I was not sure which vehicle I wanted to lease this time. Phil helped us by going over all of the different specs and pricing differences to eventually bring us to the right fit. I am very excited to be driving my new X5!

SLEEPER429

Mar 7, 2016

Recently had to replace one of my KEY FOBS on my BMW... and was happy to deal with Competition BMW. I did purchase my BMW from them.... and they have always gone over board to make me feel welcome and a part of their family. Dealt with both my salesperson Antonelle Martinis and then my service adviser Joe. Both assisted me and got me out as fast as they could.. explaining fully the time frame of the work. While there I did ask one of the BMW Genius a question and again no issue helping me out fully. I do recommend Competition BMW as a fine dealership to visit to either purchase a new BMW or service your BMW.. I do live and pass some BMW dealers on the there.. but feel confident that they will do the work as promised and treat me with respect. Good job and see you soon for my service

Dsantos

Mar 6, 2016

Bought a 328xi back in July of 2015 and had a wonderful experience! The bmw was a loaner car with 5,000 miles and I bought it as a lease. John Oliveira was able to make me an offer I couldn't refuse! He is a wonderful sales person and I cannot imagine going anywhere else for bmw's. I was an Audi girl for sure but he has converted me to bmw! I had an issue with a paint defect on the driver side door and John was able to get that fixed for me quickly and hassle free. I am a very happy customer and will definitely continue after my lease is up in 2018! GO TO JOHN OLIVEIRA HE IS AWESOME!

jmorel

Mar 6, 2016

Robert Bellucci, Antonella Martinis and Rachel Rosenthal were very professional and helpful, and made the sale transaction a very pleasant one. They are truly assets to Competition BMW.

yveech1

Mar 1, 2016

Everyone at Competition BMW is friendly, courteous and go out of their way to make you feel comfortable. Jorge, the Genius was very thorough in explaining the operation of the vehicle.

Chris and Haylie

Mar 1, 2016

Nina was very patient and able to get us the exact car we were looking for. We came back and fourth between other car manufactures to ultimately find the Ultimate driving machine !

Ppurrazzella

Feb 29, 2016

Nina was very helpful tending to the buyers needs and most definitely went over and above to help me. She made my buying experience a lot easier overall.

Vicky&Wilson

Feb 28, 2016

Competition BMW of Smithtown is the place to go if you want to get your BMW. Our sales person is Nina Maldonado. She is patient, knowledgeable and worked very hard to get us the best deal on our car purchase. We would recommend her to anyone who wants to buy a BMW!

chevydan

Feb 28, 2016

Did my shopping and ended up at Competition BMW. My salesman Phil Laccone was fantastic. Really knows his stuff. I ended up factory ordering my new M235i Convertible without any hassle from sales or finance team. Phil was gracious and accommodating. Would highly recommend him and the staff at Competition BMW! PS. The showroom and service departments are immaculate! DB

Brian80

Feb 22, 2016

I have been dealing with this dealership for years now and it never disappoints with customer satisfaction and professionalism. And this year was no different. Every year my lease is up, it seems to be an easy decision to renew with them and climb into the latest and greatest cars this dealership has to offer. I've dealt with Phil Laccone for years and he always knows my taste and finds the best possible deal he can get me to make the transition into a new car about as painless as it can be. Not only is Phil very personable but he makes the entire car buying experience enjoyable rather than a tedious chore. When you walk through the doors you are immediately greeted with courtesy and I can't say enough about the staff there from the front desk to the service department. If you have your eye on a beautiful new BMW of any make and model, you should have your eye on Competition BMW of Smithown... It's the place to go.

Bruce

Feb 21, 2016

I've purchased many vehicles in my life and usually I dread going to a dealership. My wife and I decided that our 10 year old Audi convertible was due for a change. I first went to Audi, we liked the new convertible but decided to look at the new BMW 418i convertible as a comparison. We decided to go to 2 dealerships to get a comparison with both knowing the other was quoting us a price. The first dealer we took a test drive and decided we liked the car. The salesman was asked to give me his best price no haggling just a bottom line figure. We told him we would call him after we received the other dealers price. We then went to Competition Imports and met Phil. Phil was warm and courteous taking his time explaining Competitions advantages. We explained what we wanted and he said they didn't have that vehicle on the lot. He then said another vehicle (slightly more than we were looking for) was in transit from Europe and would be here in two weeks. Unfortunately it had additional extra's then we wanted by about $3,000.00 MSRP. We both thought here we go bait and switch. Phil worked up the numbers and he actually came in $2,000 less than the other dealer. I called the other dealer and explained that we were getting more of a vehicle for less than his bottom line. I explained that this dealer asked what I did for a living and got an extra $1,500 concession. He interrupted and said he can do that as well. I told him he can but it will be for another couple as we are buying the car from Competition. In addition, Phil explained for maintenance and scheduled services they would bring a ;loaner to my house and take my vehicle back for servicing. That was icing on the cake. A pleasant experience all around.

Happy Campers

Feb 19, 2016

Awesome Dealership. No Hassle Sale from start to finish. Nina Maldonado was excellent. Our test drive experience was unlike any other. She explained the car from top to bottom and took us on a 30 minute test drive so we could experience all types of road conditions. She answered all our questions with ease and professionalism. Jorge our BMW Genius was outstanding. We really felt confident with the technology when we left. Howard and Helga were also a real pleasure to deal with. We highly recommend Competition BMW.

New Loyal Client

Feb 16, 2016

Phil is the best car seller I've ever seen. No push. Great deal. He did every possible thing to help me get my new BMW. I highly recommend the dealer and if you can have Phil as your sales adviser I guarantee you will not only drive an awesome car but also have a great time while been assisted by him. Very professional.

sidejos

Feb 15, 2016

The staff was great, especially Greg Box in service who helped us in seeking a new BMW. Our salesperson Nina M. was terrific, as well as Helga in vehicle processing. We bought our first BMW from Competition in 2000, but after that went to another dealer for several more. We came back a few years ago and our experience has been better with each visit. I am throughly satisfied by this dealership, and advise anyone that is in the market , this is it!!

Beamer5

Feb 11, 2016

I had a poor experience at BMW of Smithtown/ st James. I came in on a Sunday. I was given multiple quotes on two vehicles & multiple down payments, when I was told initially I wouldn't need to put any money down. After multiple calls from the dealership asking me to come back in, I still walked out without a new vehicle. The sales person was unprofessional. The manager was discourteous & unpolished. I was stunned.

Chris S

Feb 3, 2016

I had been to other dealerships, but none of them were as outgoing and friendly as Competition BMW! I went to go look at the car and Nina was the first one to offer her assistance and she was very informative and helpful. She wanted me to be happy and showed me all the cars to make sure I found the right one! She and one of the managers were so dedicated to help me find the right car that they stayed an extra hour past closing!! No other dealer would ever ever do this. I ultimately went back and forth on which car to get and finally found the one for me! Their commitment, honesty, and intelligence really made my decision very easy and I would recommend this dealership any day!!!

carol

Jan 22, 2016

I had a great experience at Competition BMW. My sales rep, Nina was very knowledgeable, intelligent, pleasant and informative, Dealership was spotless and looked great. I would recommend this dealership to friends and family.

GT&MT

Jan 21, 2016

The best BMW dealership in Long Island, from the minute we arrived we were treated like VIP's. Our salesman PHIL LACCONE was very attentive and professional, he took care of us through out the purchase process making sure we were happy with our selection and purchase. I would recommend this dealership without hesitation. 100% ??

MikeP185

Jan 21, 2016

My family and I have been dealing with competition BMW for years now and everytime we go in for a new car they work hard on getting you the best deal.

Rory

Jan 21, 2016

Rachel was very helpful in giving me an introduction to the car's inner workings, which are extensive. She answered all of my questions and sat with me at length until I was comfortable with my new car. She has also been solid with follow up.

Mccormick32

Jan 18, 2016

Phil Laccone and Jonathan Bottomley went above and beyond to help me get out of my current lease and into a 2016 new lease. They were accommodating, understanding and did not settle for anything less than what I wanted and a price that work for my budget. They both worked extremely hard and were able to come up with a solution for my problems and they put me in the best available BMW that fit my price range. I strongly recommend working with either of these gentlemen. Arthur, took me on my test drive in the car I purchased. He was very knowledgeable and thorough in explaining the different aspects of the new vehicle. Chris Panepinto, has been my Service representative for the past 3 years and he has been extremely accommodating and was always willing to go the extra mile for me when needed. Overall the dealership is 10/10 and will not disappoint.

Scrappy

Jan 16, 2016

Entire experience was a pleasant one! From the moment I walked in I was greeted with a smiling face and a more than willing helpful attitude. My salesman John Oliveira was as nice and helpful as can be. I told him what I was looking for and he found me better! He truly gave me the feeling that my happiness was more important than his sale. I thank John for helping me get into the car of my dreams. Jack "the genius" was equally as helpful and pleasant. He was the first person the greeted me on my first visit and he was the person that taught me all about bmw and finally the introduction to my new car. He was a joy to be around throughout the entire experience! Then came finance and purchase time, which could always go wrong, but not with Ron. Of course Ron needed to mention about warranties and some up sells but that's his job and he never put pressure on me at all. He simply explained my options and excepted my desires. He also was as pleasant as can be. The building is beautiful, the cars are amazing and their workforce from top to bottom were respectful and pleasant. Go and enjoy the experience that I did!!!!!

Nadeem11764

Jan 13, 2016

Best Bmw dealership in the area for the best deals period. Staff was very friendly & courteous and even the management was very cooperative, they helped to close the deal by going out of the way.

JayW

Jan 13, 2016

I went to BMW looking for a lower model SUV such as an X3, but ended up purchasing a "like new" pre-owned X6. I always loved the X6 but felt it was out of my price range, but was able to get a great deal on it. Tom made everything easy and followed up whenever necessary. It was a painless process and I would definitely recommend him to a friend. Helga assisted with all of the financing and that was a breeze as well. ***UPDATE! After I signed, the customer service went down hill fast. Examples: 1. It took nearly 4 weeks and numerous phone calls to get my deposit back. 2. I called Tom and asked a question about a TPM Malfunction and was told he would get back to me the next day. Three or four days later I followed up, he said he had been sick and would find out the next day. Two days later he asked me what my question was again. The following day, I had not heard anything so I asked what was going on to which I was told "call my service department." Thanks for nothing. Rating changed from 5 star to 3.

WJM Personal Chef

Jan 11, 2016

We have bought our third car through Marc Humanitski at Competition BMW in Smithtown. Our repeated business speaks to the immeasurable trust we place in Marc. His honest and patient nature allowed this new car purchase to be a seamless experience. He counseled us on the best car to meet our primary desire to have a safe car. He knows our family and the new driver that will soon be behind the wheel.Without hesitation we would recommend working with Marc. We would be doing a disservice if we did not mention the finance manager Helga Carroll. Without applying any undue pressure she clearly and patiently explained to us all of the financing options and allowed us to make the best educated choice. She was more interested in us finding the best solution rather than pressuring us to close the sale. She enhances the experience Marc provides in putting the client first.We know that when we need service to call to Jackie Ruggiero our Service Manager will make sure we have the proper service experience. We have been working with Jackie since the purchase of our first car. We never have to wonder who to call to schedule and coordinate service and a loaner car we can rely on Jackie. When we do have work being done to the car Steve Finn has been an incredible Service technician. We trust the work being done on our cars will keep our most precious cargo safe.

rlrubin72

Jan 9, 2016

By far the best experience I have EVER had in any car dealership. our salesman Marc was easy to work with. He generated a feeling of trust and confidence without any feeling of undue pressure. Helga in the business office was an absolute pleasure to deal with and Jorge was amazingly knowledgeable when giving us his "guided tour" of the car.

Jprado0921

Jan 9, 2016

They were patient and went through all options. First time in a long time that I trusted a dealership. Manager Jonathan was great and Nina the sales person as well.

Frank

Jan 4, 2016

Met Phil on Saturday looking for a pre-pwned car, he was very helpful and put a very competitive quote together, came back on Sunday and bought the car. Picked it up Monday, all went very smoothly, great salesman to deal with.

elliot

Jan 4, 2016

Phil and everyone I met with at the dealership made it a pleasure to lease from Competition.I would highly recommend him and the dealership to my friends and family.Thank you for an excellent leasing experience and great deal on my car!Elliot A

Parties you christina

Jan 4, 2016

I live in Dix Hills there are two dealers that I live close to,I shopped the others dealers first and than went to competition BMW .This is my second car I purchased from Phil Laccone he is a great salesperson ,He gives you great service ,as well as honesty .I highly recommend this dealer as well as the salesman Phil Laccone

arubasun123

Jan 4, 2016

This was my 4th Car at Competition BMW. Phil is always easy to work with and gave me a great price on my lease. If you don't want BS go see Phil at Competition BMW. Tell him Max sent you (Not sure that will help, but I know it won't hurt..LOL)

Jessica

Jan 3, 2016

The entire experience was excellent. Everyone we came across was very helpful, especially Phil. He provided me with the best service and was extremely personable, knowledgable, accommodating, and professional.

BMWDriver

Jan 1, 2016

We were looking for a new car and just wandered into competition BMW. Phil Laccone took us through the inventory until he found the absolute best car for us. We couldn't be happier with the decision. From start to finish it was an amazing experience. I look forward to working with Phil in the future again!

Wally

Jan 1, 2016

This is not the first car I have purchased from competition BMW, and I'm sure it won't be the last. This organization is well run and treats its customers like they should be treated.

Marie47

Dec 27, 2015

Phil Laccone was great to work with. He was very courteous and helpful. This was my 5th BMW lease from this dealership and Phil put together a great deal. Love this dealership and will be returning for years to come.

rdigate1

Dec 21, 2015

I went to Competition BMW in Smithtown even though I live in Queens. I do my research and from all of the information I gathered, this dealership looked like a great place to buy a car. There was no hard sell, just friendly group of people that were more than willing to help me. My salesperson Tom was excellent and Helga was extremely helpful. I would recommend Competition BMW to anyone.

Happy

Dec 15, 2015

I worked with Phil Laccone at Smithtown BMW. I found Phil,to be very helpful, accommodating and making the extra effort to first, get the deal done and secondly following up to make sure everything went smoothly during the course of my lease. He made me a very happy customer.

geenagee99

Dec 13, 2015

Stopped in to look around and met one of the most beautiful and professional BMW advisors in my life- Ms. Gina Plakas. I have visited a number of BMW dealerships in Long Island and I even went to Bayside but no one impressed me the way Ms. Gina did. She not only listened patiently to what I was looking for in a vehicle but she also consulted me as to whether or not leasing or financing the vehicle was the right option for me. We discussed my wants versus my needs and she made sure I got the best BMW that fit my budget and gave me the most value for my needs. I have already recommended Gina Plakas to all my family and friends and have told them that she is by far the best BMW advisor that exists in the BMW world today. Thank you Gina for making my buying experience such a pleasurable one and please know you have a customer for life!!

cats

Dec 12, 2015

I have always wanted a BMW. Nina Maldonado did everything in her power to make this dream a reality. She is not your typical pushy salesperson. She was so nice. I absolutely love my new car!!!

Mitch S

Dec 6, 2015

Stopped by the dealership with no specific car in mind and wound up picking up my first BMW, a new 428i three days later. My salesperson, Nina Maldonado, was great to work with. She is both knowledgable and enthusiastic about her products. I highly recommend her. Nina and the rest of the staff were incredibly respectful of some difficult time constraints. I was never pressured, and from the moment I stepped through the door I continually felt well taken care of. It was a truly a pleasure dealing with Nina and Competition BMW. They are a class act.

Steven K.

Dec 6, 2015

Once again a successful experience obtaining my 2016 535xi. Phil Laccone was attentive and knowledgable. He recommended that I attend a BMW Drive Event to save an additional $1,000.

yenny57

Dec 4, 2015

I'm enjoying my new car, I'm really happy with our choice. Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Phill Laccone took care of us and made sure we were taken care of. Thanks for everythingYenny

janinebrice

Dec 3, 2015

Phil was great to deal with. We loved his friendly, knowledgeable and easy going manner! We definitely would recommend him to anyone wishing to buy a BMW!

BMWfan

Nov 29, 2015

I have bought two cars from Phil, the latest an M4 and both times Phil made the whole process a breeze. He is a pleasure to work with!!!!

eddiebmw5se

Nov 29, 2015

Phil Laconne was very honest and helpful. Ron Figat was very nice.They both made the deal very easy and we were able to lease a brand new 2016 Special Edition 5 Series in a couple of hours. I'll definitely come back and refer others to see Phil.

BMW Fan

Nov 27, 2015

Jonathan was professional and extremely helpful in finding the right vehicle to fit my needs. He always goes above and beyond and was dedicated to make my buying experience awesome!

Frank C Perry

Nov 21, 2015

First I would like to start out by saying that this is my third BMW and the first and the third purchase were at competition BMW of Smithtown. This time I had to choose a new car because my lease was ending and I had no time my sales associate Phil helped me select a very nice car without a special order and he worked hard and I got the perfect car and I am extremely happy. Ron helped with all the paperwork on the day of the sale and then a few days later I went in to pick up the car on the delivery date which was the last day of the month. Car dealerships are quite busy on this day. However Ron was under no stress at all even though they were delivering a ton of cars that day. He was organized and efficient and I was in and out of there in about 20 minutes, 10 minutes to complete all the needed documents and 10 minutes to relax and just have a nice conversation with him. With all that was going on that day and I am sure it was long. He took the time to make sure i new what I was signing and he was organized in fact he made everything seem so simple if you did not know it was the busiest day of the month you would think it was a Monday morning at 9am calm cool collected and efficient leaving nothing undone and no question unanswered.I hope to deal with Ron in three years when I turn this car in and get my next BMW. thanks RonFrank C Perry DDS

andypasq

Nov 19, 2015

Absolute great experience once again at Competition. The whole team is very knowledgable, professional and helpful. They processed my order and paperwork in a timely fashion. Phil was extremely helpful and always went the extra step in making the deal happen along with Helga finalizing the business aspect of purchasing the lease. When I got to the dealership to pick up the truck everything was prepared and ready for delivery. Rachael the "Genius" knew the ins and outs of the whole vehicle answered all my questions and concerns. Great experience once again at Competition. Best service Best Inventory , but most of all Best Staff!

Alibmw

Nov 10, 2015

I woul like to thanks bmw cooperation that having excellent sales person like Marc Humanitzki great and very friendly conversation absoulitly make customer fulfill with trust Thanx Marc HumanitzkiAli r Kadayifci

X3 for me

Nov 7, 2015

My experience with Nina and Bob Bellucci was excellent from first stepping into the dealership to picking up my car 5 weeks later. They were professional and friendly. I was able to get exactly what I wanted for a very good deal!. I am very happy with my choice of Competition BMW.

pixelhead

Nov 6, 2015

Very satisfied with everything about this dealership so far. I've had my CPO for about a week and all is well. Picked up my car and it was in fantastic condition. Russell was very pleasant and professional and I enjoyed working with him. Even before I visited the dealership for my first visit I had been in contact with Jeanine Geffe who emailed and phoned me about new CPO inventory. She was helpful and friendly and I appreciated her reaching out to me. Helga was also professional and pleasant and made the financing experience painless. I would recommend the dealership to anyone.

edee1938

Nov 6, 2015

Nina our sales person & George the genious Ron the the account mgr. were great walked us through everything and Nina showed us many cars untill we decided on the right one for us coudn't be abetter experience

Elvimer52

Nov 6, 2015

It was a pleasure to meet Phil, he was helpful courteous and very attentive to our needs, he is a pro and a true gentleman.Mrs. Elvia Aguirre

joeb21

Nov 3, 2015

Our salesperson Antonella was terrific. She took the time to go over all the car's features. She did not rush us through the process. We couldn't be happier with our 328i. We recommend the dealership and the attention shown to us by Antonella.

sandracummings

Nov 3, 2015

I have been to several BMW deals -- Competition by far has been the best dealership. My salesman Joao Oliveria was wonderful. He really made it a great experience. I will refer my family and friends. And I will only go to Competition in the future.

niksrim

Oct 30, 2015

Phil Laccone is a pro..he knows his product and takes the time to explain it. He listened to what i was looking for and what i wanted to spend, and came up with the car i wanted.I will be back..he really did the right thing...

Caren

Oct 29, 2015

I just purchased my new X3 from this dealer. They were awesome! Very easygoing every step of the way. I first came in to look and test drive about 2 months before I was ready to purchase. I did get two calls in that time, but both were helpful not pushy. When I was ready - they set up appointments for me - and again make it very easy at each step from test drive to pin stripe! My pin stripe is fantastic!

Chrissy1573

Oct 29, 2015

I've been coming to this dealership to lease bmw's since 2001. Great sales and service. The sales people go above and beyond to get the car I wanted.

JB CFO

Oct 28, 2015

I purchase or lease 20 vehicles a year from various dealerships and Joao Oliveira knows the product & what it takes to get the deal done.

mlpitaro4

Oct 27, 2015

I've purchased many cars over the years and this was the best sales experience that I have ever had. Marc Humanitzki was very professional and extremely knowledgeable with both his inventory and the financing options. He actually made my time spent at the dealership enjoyable... and I love my new car! I have to replace another vehicle in 6 months or so and I will definitely rely on Marc to help me again.

BWMMAN

Oct 27, 2015

Mark was very professional and courteous. He made our BMW experience exactly what we expected and we were able to drive away with our X3 the same day. Competition BMW - there is no substitute.

Fast

Oct 25, 2015

I went to 2 other bmw dealerships and came back and bought from Mike.He listened to what I wanted rather than tell me what I wanted. Thanks Mike. Helga was very friendly and professional and Jonathon eased my concerns on price.Overall it was a very good experience.u

Bossman

Oct 24, 2015

My wife and I enjoyed a wonderful experience. We both know we waited too long to enjoy this excellent sales experience as well as the craftsmanship of our vehicle.

tjsparkyatonline.net

Oct 23, 2015

Thanks to your salesman Mike Stepani my wife and I found the car of her dreams.Mike worked with us and the car is great,we will return to your dealership again.Thanks mike.

Ann

Oct 23, 2015

Phil Laccone was awesome to work with. Friendly, polite, and extremely knowledgable. Jorge took so much time explaining everything to me. He was so patient and thorough. Wonderful experience all around. Highly recommend it.

Bob23

Oct 22, 2015

Marc was a very professional salesperson in the purchase of my 428 Coupe. He knew what I really wanted, took me for a test drive in the car that I eventually bought and seemed to be right in line with what I wanted to spend. He even picked me up at my home on the day I was taking delivery, a very nice convenience.

neilpollack

Oct 22, 2015

Phil Laccone was the best! I was treated with the utmost courtesy with efficiency, and everyone I dealt with was knowledgeable about the BMW Z4. I would highly recommend Smithtown BMW.

TC

Oct 21, 2015

salesman,Marc,was fantastic to work with helpful in everyway ,introduced us to all at the dealership who we would deal with later on for service.buying a car can be a nightmare but not at this dealership anyone wanting a new car should go to this dealership and see Marc.

lanierianthony

Oct 16, 2015

Phil was the salesmen who helped my brother and I. Right away phil was very friendly and helpful finding the car we wanted in only a day. Great prices there and great place to buy a BMW. I would suggest that you talk to Phil he will definitely help you out and get you the car you want! Great place and great salesmen

Rita11

Oct 12, 2015

We were in the market for a second car and had been to several dealerships when we strolled into Competition BMW of Smithtown. We were paired off with Theresa Pierro and the search for a second car quickly came to a happy ending. Theresa took her time, provided us with options and found the perfect fit for us. She knows her product and helped us make the right decision. We look forward to working with Theresa in the future!

jahnick

Oct 12, 2015

I was very impressed by the level of service, sophistication and availability of vehicles at Competition BWM. After visiting 3 other BMW dealerships I reached out sales rep John Oliveira and he was able to send me pictures of the car I was interested in. 3 hours later I was at the dealership finalizing my lease. John was excellent from start to finish. Also, credit to Manager Bob Bellicci for giving me a great price on my lease. Seamless process and they are open on Sundays!

Michael

Oct 10, 2015

When I first started to look for my new BMW in 2015 I decided to go to all of the dealerships around Long Island to see what they had to offer and I found that Theresa at Competition BMW was the most outgoing, wonderful & knowledgeable sales associate I have met during my search. I ended up waiting until the 2016 model came out and I could not be happier with everyone I dealt with at this dealership. Without any hesitation I can strongly recommend Theresa, Helga and the entire staff at Competition BMW!

Litman

Oct 6, 2015

Was great so patient examined so I fully understood the car and purchase/lease process could not have been better.Thanks Steve Congrats to a well run delearship.

hlmurray

Oct 6, 2015

Our experience at Competition BMW was excellent. Our sales consultant Antonella was wonderful and Helga in financing was amazing! We bought our car in less than 24 hours with no hassle or headaches. We received excellent service from walking in the dealership all the way to picking up the vehicle. We were treated like family through the purchasing process. We highly recommend Competition BMW, we went elsewhere first and the experience was terrible!

DoubleT

Oct 5, 2015

This was my first experience with Competition, and I must say that it was without a doubt an exceptional one. Looking to purchase a vehicle for my daughter I had contacted other BMW dealerships in the area and was stunned at their inability to follow through. This was not the case with Competition. I met with Marc Humanitzki, who by the way is a great asset to Competition. Marc met all of our needs in a friendly and professional manner. The entire process was a smooth and pleasant experience. I look forward to my next purchase with Competition.

lisheen

Oct 3, 2015

Further to the great buying experience, it was the best test drive. It was a great route that showed off the vehicle well!Thank you, thank you, thank you!!!Lisa

Sal & Carolina

Sep 30, 2015

Thank you Nina Moldonado for making my car buying experience at Competition BMW of Smithtown simply Amazing!!! Also, Ron the loan manager was wonderful. It was a pleasure to deal with and everyone I met there, they are all very professional and down to earth! I love my new X5!! Thank You so much, Sal & Carolina Brillante

Cimbo

Sep 30, 2015

Antonella Martinis was wonderful to work with. She understood my needs and helped me to get into a terrific deal. She took her time with me exploring all my options until she found me the right car. It was my first time purchasing a new car on my own and I would highly recommend using Antonella at Competition BMW. As for my new BMW whats not to love.

Alexei

Sep 29, 2015

A couple of days ago bought BMW X3. Marc Humanitzki provided a good overview of my future car, we discussed possible financial scenarios and Marc gave me a very good deal on it.

24BMW2015M4

Sep 28, 2015

Just recently purchased a M4 and Phil Laccone made my experience better than any other car dealership I have dealt with when purchasing a car. I was in a rush to purchase it and Phil went through everything in detail and saved me a great deal of money by taking the time to discuss my options with things before purchasing them. He wasn't just about making the sale, he wanted me to feel comfortable with my choice and in the end I couldn't be more happy and grateful with the service he provided me as well as his staff. When my car was ready for pickup, Rachel Rosenthal was there to walk me through the electronic and technology side of the car and showed me how to use and set everything according to my preference. There is no doubt in my mind that when I'm ready for my next BMW that Phil Laccone is my guy to go to. Thanks you to both Phil, Rachel and the rest of the team at Competition BMW of Smithtown!

moreilly

Sep 28, 2015

By far the most easiest dealership experience i have ever had. Everyone was professional and they are not "pushy" car salesman. Will be doing business with them again.

BMW2114

Sep 27, 2015

Antonella has been amazing to work with! She took a great deal of time discussing options and finding the right car for me. She got my X5 ready quickly for pickup. She was extremely helpful and kind throughout the entire process! BMW of Smithtown is great and Antonella was exceptional to work with through the process of getting my new vehicle!!

First Time BMW Owner

Sep 27, 2015

Recently purchased my 1st BMW from JOHN OLIVERIRA. I stopped by the other day just to say hello and tell him how much I loved my new car. John treated me like I was family and spent some time talking with me. John Oliverira truly cares about his customers and is definitely an asset to this dealership and BMW!

Ed

Sep 25, 2015

I received a call from Phil Laccone that the lease was coming due on my 335i and I should stop by and look at the new lineup. I did lease my 335i from Phil. After going through the inventory and sitting in several vehicles, I decided on a 428i. Phil and the entire staff made the process easy and straight forward. It was a different experience, being in a relaxed situation buying a car as opposed to the high pressure sell that I have experienced in other dealerships. I look forward to working with the Competition BMW staff in the future.

Ellen

Sep 20, 2015

PHIL LACCONE is a true gentleman and good listener. He was informative and accommodating and helped educate us about the features of a SUV that interested us. Although family has had several BMWs, we have never had one. Because of Phil, we are sincerely interested in the 3 series SUV and plan on seeing him again when we feel that this is the car for us. He made both a buy and lease details available to us so that we can choose what's right for our family finances. At the time, we are investigating other types of cars as well but will be sure to return to Competition to see Phil when we are definite about their SUV.

Rachelx5

Sep 8, 2015

I ordered my BMW 2016 X- line,X drive X5 35i. X-line car front and the back bumper should be silver chrome, but When I got the car I found it's black plastic made. It's the same as basic line. I paid xtra but the only give me black wheal and running board. I keep calling them, they even don't answer me, always busy.

Seda19

Sep 4, 2015

My husband and I had a great experience with this dealership. We worked with an amazing sales associate named Nina Maldonado. She was very helpful and answered all of our questions. If you are looking into buying a BMW, this is the dealership to go too. Also, don't forget to ask for Nina Maldonado.

gen

Sep 2, 2015

Recently finalized the lease of a 2015 428x convertible from Competition BMW in Smithtown. Reason - Antonella Martinis. Terrific experience. Chose them over others because of Antonella's sales and can do attitude. I would recommend Antonella and Competition BMW of Smithtown to anyone. Additionally, the encouragement from Helga Carroll on certain options was extremely beneficial and will certainly support my stress free enjoyment of this purchase.

SLEEPER429

Aug 27, 2015

After a wonder delivery of my NEW BMW convertible... I was dismayed to see that the tow cap was stolen from my rear bumper. I called Antonella to ask her what I can do?? she took care of getting me a replacement part.. When I went to pick up the cover... Bill informed me that the part was not painted in RED but in BLACK... He suggested that I get it painted my colour and then took it upon himself to have it painted my colour and ship it to me.. I did get a follow up call from Howard.. saying he was sorry that I had to come out to pick up the part only to find it not painted.. so he assured me HE would have it sent to me and apologized for my trouble. Wow, what service from them and personal service. I would definitely recommend them all to anyone interested in a BMW vehicle and anyone in the market for a vehicle from on outstanding dearlership... THAK YOU ALL

MrsLUPO

Aug 25, 2015

My husband and I returned to Competition BMW as we had leased our previous 2 cars from this dealership. However, our Sales Rep Bill Kennedy retired and we not sure if we should continue a relationship with this dealership as it is not convenient for service. We are so glad we made a decision to buy a car from Competion BMW. We were impressed with Phil Laccone and Jonathan, who were extremely knowledgeable of their inventory and helped us find a car that met all are needs and exceeded our expectations. We are thrilled with our new 2015 BMW 535 Xdrive. The additional luxury line features and sports suspension make this car absolute pleasure to drive. Thank you Jonathan and Phil for your excellent service and attention to detail.Also Kudos to John who assisted with closing paperwork.Would I recommend this dealership to new buyers? Absolutely!!!

charliez

Aug 24, 2015

My experience with Competition BMW has been most pleasant .My sales representative Mark Humanitzki, is the very best. He made leasing this car a pleasure. The entire staff is great from the sales manager Howard Berliner, to the service team Chris Panepinto,. This is my 3rd BMW from Competition BMW, I will go no where else.

agelos1959

Aug 11, 2015

i been shopping for a car for the past tow months i been to many dealerships talk to many salespersons and finally i decided to buy my bmw suv at smithtown bmw reason why i got the best deal there thanks to a great lady and salesperson. nina maldonado i never met any salesperson to be so helpful and honest like nina . if you are looking to buy a bmw i would highly recommend to go talk to nina maldonado great person to do business with

Midolci

Aug 11, 2015

Nina Maldonado was such a pleasure to work with. She is honest and pleasant. She answered my endless list of questions with a smile! I got a great deal on a beautiful car, and Nina made it a great experience and so did the rest of her team. I would highly recommend Nina if you are looking for a BMW.

ApexM4

Aug 10, 2015

Doug was very professional and extremely knowledgeable. He made the overall process as effortless as possible. He arranged our European Delivery without any problems, and made sure the car was pristine when it arrived stateside. Rudy is a pleasure to work with. He and his service team always do an A+ job. I highly recommend both gentlemen, especially if you want the best.

Jim

Jul 30, 2015

My wife and I had been shopping at a few other local dealerships, looking for a competitive deal. She called Competition and was connected with Russell. After a 10 minute phone conversation she indicated that he was extremely courteous, knowledgable, and helpful, and she wanted to do business with him. Russell was able to secure the vehicle we wanted at the right price point. Russell connected me with Helga who as also very personable and explicit, we never felt the 'sales pressure' that is common in the industry. Taking delivery of the vehicle was as quick and expeditious an experience that i've ever had. A big thanks to Russell and Helga!

Beemer

Jul 30, 2015

Russell Cacace easy to deal with makes you feel like part of the family. Great experience! Would definitely purchase another vehicle from the dealership and Russell.

First time BMW buyer

Jul 29, 2015

Phil was a very experience salesperson, and made my wife very comfortable. He took his time and explain all the features of our new BMW. As this was our first time in this dealership we were impressed with their service. Looking forward in a good relationship with them.

Heather

Jul 28, 2015

From the moment I walked into Competition BMW, the experience was unlike any other car purchase I have ever made. My Sales Specialist Phil was wonderful. He was patient throughout all my test drives, to make certain I knew the exact car I wanted. There was no pressure as I made my decision; Phil followed up but wasn't "hounding" me with phone calls. When the car arrived, Helga Carroll coordinated my financing and was such a delight to work with.Between Phil and Helga's phenomenal service, I will certainly be recommending them and coming back to them for our next car! Heather

Roni

Jul 23, 2015

Amazing experience with Phil and demetri. Easy business from start to finish. Very people friendly and made my purchase that much easier. Would definitely recommend this dealership. Just ask for Phil or demetri and they'll show you good deals.

NYGiants83

Jul 23, 2015

I had a great experience at Competition BMW. Phil was very accommodating, and everything he promised, he delivered. He also came into the office on his day off to honor my time constraints. They were very competitive with their pricing. Helga assisted on the deal. She was very helpful and had timely and accurate answers for all of the questions I had. John runs a great team over there. I never felt pressured and the whole process was as easy as it gets. Overall a great experience there and hope to stay with them at the end of this lease. Oh yeah, and the car is incredible. Sincerely,Lawrence M.

SLEEPER429

Jul 21, 2015

Picked up my BMW today at Competition BMW... arriving there early, was greeted by Antonella Martinis, She showed me my new 4 Series and then we went into her office to do the paperwork. Everything was ready and organized and as I was signing the papers, Antonella asked if I had any questions or concerns. After the paperwork, out to my BMW and meet my BMW Genius Arthur. He spent time going over all the techno features on my car and making sure that I understood all. After pairing my phone and setting up Navigation we were set. Back into the showroom to say goodbye to both Antonella and Helga Carroll... I was off on my way home with my top lowered and enjoying the new car experience. Having come out of a Mercedes cabriolet, I was expecting top service and was not disappointment in the least way. Everyone at the dealership was fantastic in offering me assistance and friendly for sure. Hoping to continue this relationship and will recommend Competition BMW, Antonella and Helga to anyone that is looking for a professional dealership offering fine service, pricing and shopping experience

DDliso

Jul 20, 2015

I have purchased several BMW's in the past I have purchased them at different dealership through out the tristate area. This has been by far the best experience I had. The price was competitive but more importantly the Service and Knowledge was 5Star

Joeyvee

Jul 19, 2015

It was a great all around no pressure buying experience, very knowledgeable staff and awesome selection of vehicles!They made it all very easy from start to finish with all accurate figures and no surprises.

leej0106

Jul 16, 2015

Our client adviser, Nina Maldonado, started with enthusiasm and finished the sale with professionalism. She was not there to just sell BMW's but she made sure I got out of the dealer as one happy customer. My first BMW dealer experience could have ended with a big disappointment at another competitor's dealer however, Nina took care that with compassion and her enthusiasm really made me feel that she wanted me as her forever customer. When I came to sign the papers and pick up the car, which only took about 45 mins, I was surprised by her expertise in these vehicles and the technology that comes with the car. She explained the car like she designed it. To conclude in a few words, she is one of the best! I will keep coming back to buy from Competition BMW because of Nina and of course, their STATE OF THE ART FACILITIES, inside and out!!

Vgildard

Jul 12, 2015

We wanted to share the most incredible experience that we had leasing a BMW with Competition Imports. Even though we have been customers of theirs for almost 10 years, we were still blown away by the service that we received with this new car. Compliments to Howard Berliner for managing an incredible team.Our Client Advisor was Antonella Martinis. We have worked with her before and she is fantastic! She knows the cars inside and out and is dedicated to finding exactly the right car to suit you. Besides being incredibly knowledgeable, she is so professional and yet genuinely warm. She sincerely cares about her clients. Antonella worked with Jonathan Bottemley to get us the best price for the car and together they even uncovered that we qualified for a discount through our employer that we weren't even aware of! With that savings, we were able to upgrade to the Luxury Line and get the rims that my husband really, really wanted!On the day that we picked up the car, we had the pleasure of having a lesson with Rachel Rosenthal, who is a BMW Genius. Her job is to go over all the features of the car and help you to set them up and be able to use them before you leave the dealership! Isn't that genius? Rachel has the best personality and an unbelievable knowledge of technology and all things BMW! We were amazed at all the things that our car can do! And the fact that Rachel knew them all! Because there are so many features, Rachel will contact us to schedule a follow up lesson so that we can put what we learned into practice and bring her any additional questions that we have.The whole experience was wonderful. The showroom is brand new and completely state of the art. The cars are incredible and you cannot find a dealership with a more amazing staff. We recommend them without reservation.

pgt1278

Jul 10, 2015

We recently bought a 435i Convertible from Nina and it was a great experience! Nina made our car buying experience flawless and easy! Thanks Nina!

BillS

Jul 4, 2015

This was our 4th purchase / lease of a BMW from Competition and we currently have 2 ( my 2013 X3) and my wife's new X1. We had previously dealt with Bill Cannady before he retired . We were assigned Doug Monette and he was terrific.. We had special requests for color and equipment and Doug found the car for us ., Doug was a pleasure to work with .

lisak3517

Jul 1, 2015

From the minute I walked into this dealership I had a good feeling. I was greeted by warm friendly sales people who were ready to assist me. I was lucky enough to have Antonella Martinis as my sales person and I can't say enough wonderful things about her. Not only was she professional and pleasant to deal with, she made the entire process an absolute pleasure. No pushy sales here - if you have any questions whatsoever, either she, Demetrios or John were more than happy to answer. I had looked at a few different cars, and Antonella worked with me. She was so patient, understood my needs and finally found the perfect vehicle for me. I went to go pick up my car and it looked amazing! I couldn't wait to get the keys. Arthur took the time to show me how to operate everything and there is a lot to know, but not to worry....both he and Antonella told me to come back anytime and he will show me again if need be. They were wonderful......its a fantastic dealership! I highly recommend Competition BMW!

den

Jun 26, 2015

Phil is great, he had me in and out in no time and got me a great deal! I never knew leasing a car could be so EASY!

First Time BMW Owner

Jun 26, 2015

I was first contacted (online) by Nicole and my appointment was setup with Demetrios and then he introduced me to my sales consultant, John. This is an A++ dealership. I truly felt like a princess!

Susanne & Richard

Jun 25, 2015

We were very pleased and impressed with the courteous, professional and friendly service of everyone we encountered at this dealership. However, we especially enjoyed Antonella Martinis. She worked tirelessly to find us the perfect car and made the entire process enjoyable. We also appreciated the genius and pleasant personality of Artur Tadevosyan who showed us every model and taught us how to operate the techie stuff. Thanks, Susanne & Richard

hooch22

Jun 24, 2015

This was my third BMW my most favorite cars. My salesperson Phil was awesome and very professional I would recommend him highly . He was most helpful and got the job done. It's safe to say I wouldn't buy a BMW anywhere else !!!!

nywebsol

Jun 19, 2015

Easiest car transactions of my 25 years buying cars. Professional all the way. Fair negotiation on purchase priceFair negotiation on trade in valueDid not try to sell me something on the lot. Offered to order from factory what I wantedService department is professional. They pick up the car at your home for you for all servicing. Don't try to scare you with miscellaneous expenses on your service visit. 100% will be using them again when it is time for a new bmw.

1st BMW Kenny750

Jun 7, 2015

I've always admired BMW and decided to treat myself to a 2015 750 Li xDrive and couldn't be more happier. One of reasons that made the experience so comfortable was the help of Erin Considine from sales with her patients and kindness she got the job done. Also through the procedure a had the pleasure of meeting one of the sales managers Jonathan Bottomley who made the process that much easier. Thanks again for your time and effort and to the rest of the team. Competition BMW has my recommendation!

linda 1961

Jun 6, 2015

HONESTY ALWAYS THE BEST POLICY ! And that's what we experienced with Erin. Clean quick smooth deal. My family had lots of laughs with her she is a down to earth individual. Even helped me settle up my old BMW lease with a competitive dealer. Gets our recommendation !!!!!!

nc

Jun 5, 2015

This was the 3rd pre-owned 5 series I purchased from Competition. Always a very good experience. Would go back for sure. My son also has had very good experiences.

N&M

Jun 3, 2015

We came in just to browse because our lease was to end in June and left with our first BMW. We couldn't be happier with our experience of leasing our first car at Competition BMW of Smithtown, they make the process as easy as 1-2-3.We cant speak highly enough as to how courteous and professional Client Advisor Nina Maldonado is! She is personable, patient, kind, easy to talk to and doesn't hesitate to go the extra step to make you comfortable and happy.She really takes the time to make sure you understand everything in detail.After taking a test drive and touring the inventory we found the perfect car for us.We hope to get our next car with her help.Special mention also must go to Business Manager Helga Carrol, she helped us with all the financing details and paperwork, she really takes the time to make sure you understand everything in detail. Also a special thanks to Genius Anthony Cicio, he gave us a full and detailed tutorial on how to operate features of the car.The whole process of leasing our car was fantastic and we truly appreciate the team at Competition BMW of Smithtown.Very impressive...they gained a new and loyal customer. We will be spreading the word!

Ciadevaia

Jun 1, 2015

Great experience as always. Phil Laccone is the best, he is always avaliable if you have any questions. It is evident that he really values the customer experience. I highly recommend BMW of Smithtown for your next BMW!

Metman

May 29, 2015

I had the greatest buying experience yesterday when I picked up my 2015 X5. My sales advisor was Antonella Martinis, she was available for questions during every step of the sale and was extremely helpful in making the process a very smooth transaction. This is my second purchase from Competition BMW. This is the sixth BMW for my wife and I .Previously we have done business with another BMW dealership in the area but after working with Antonella we will not go anywhere else for our BMW's. We also came into contact with Jonathan Bottomley, Sales Manager who also was extremely helpful during the buying process. We have been servicing our BMW's with Competition BMW since having Chris Panepinto as our service advisor. He is always very professional and helpful with appointments and seeing that any issues that we may have are quickly resolved. He is the reason why we only service our BMW's at Competition BMW.

Returnee

May 29, 2015

After several years of being away from BMW automobiles, it was a pleasure to return to lease a new BMW five series at your dealership. The experience could not have been better.

Bimmerdoxies15

May 27, 2015

Best experience I've ever had with purchasing an automobile. Sales managers were great and my sales advisor was amazing as well. Love my new little truck!!!

BMW fan

May 27, 2015

Attempted to purchase a 2013 CPO BMW 550ix. Salesperson failed to provide maintenance records despite my multiple requests. Flew 1300 miles to their dealership. Car wasn't ready. Left waiting for over 2 hours with no explanation. When I told them I wanted to see the car, salesperson told me it would be ready "shortly". When I asked why the car wasn't ready, salesperson indicated "everything was okay." No member of management even attempted to welcome me or to clarify and appease me for the major delay. Was left wondering around, and they were not even busy with customers. Car had dings, dents, and deep scratches. Brake area in the wheels was not even cleaned. Was jerked around over my insurance, despite I had already provided it. Left stranded in the suburbs of New York on a Friday at 7pm. Was treated like a criminal. Dealership still has not even refunded my $500 down payment made with my credit card, which I am already contesting with my credit card company. This has been by far my worst car buying experience ever, and I have bought cars in the past ranging from $5k to $75k. Buyers beware of unprofessional staff at this dealership who will say or promise whatever to get customer to buy a car. Never expected this horrendous experience from a BMW dealership. Will certainly take my money somewhere else where customers are valued, respected and appreciated.

Bdamboise

May 27, 2015

Seamless from start to finish. John oliviera and Jonathan Bottomley were true professionals and made the experience a pleasure. Will be back to lease my next one from them. Thanks again

dancinggrandma

May 22, 2015

My lease was up, so I came back in to order another car. This would be my 4th lease, but my first time dealing with Helga. It is a good thing that I knew the dealership, or I would have cancelled my car after dealing with Helga on the phone. For my previous leases, and my husband's purchase and lease, I had dealt with another financial person. Helga was beyond awful. She was all sweet and cheery until I asked a question, or did not agree with her. Then she talked over me on the phone, did not listen and was totally frustrating! Do not base the dealership on her, since everyone else is wonderful, but do be aware when dealing with her.

SLEEPER429

May 21, 2015

I emailed for information to Competition BMW of Smithtown and was immediately responded to by Jeanine. I set up an appointment to stop in today and met with Antonella Martinis. She found my information and we sat down to pick a new BMW 4 series convertible that I wanted. Due to fact that my current lease on my Mercedes was not up till Oct.. she suggested that I order a car to my exact specs... After building my car and getting the best lease deal possible.. and with checking also with manager Jonathan, we came to an agreement and I did order the vehicle. Was a pleasant and enjoyablel experience start to stop and with their family of dealers am able to drop of my current lease. Antonella was professional in her presentation and very knowledgeable of the features of the 4 Series and a please to deal with. I await my next contact from her to let me know that MY car is here and ready to pick up... Good job to everyone at Competition BMW... as a past salesperson I do appreciate good and honesty attitude in dealings with customers.

MikeC

May 18, 2015

Just received my 2016 Z4 from Competition BMW. This is my 4th purchased BMW from this dealership and from Jason Phelps. The experience is always top-both in terms of service, price and friendliness. Jason is very reliable and trustworthy and makes the buying process very easy and I always feel I am getting great value for my money. I would recommend this dealership, and especially Jason Phelps to anyone considering purchasing a BMW.

Irina and Alexander

May 9, 2015

We came in just to browse because our lease was to end in September and left with another BMW as many times before. We call ourselves loyal customers, but it is only possible because of the exceptional sales and service staff. This time Nina Maldonado was so personable and patient, that we hope to get our next car with her help. Bob Bellucci left a wonderful impression, and Helga was so wonderfully professional. Our best surprise experience was with the genius Rachel! You should treasure her. Overall we are happy, and the car is great!

BMW fan

May 8, 2015

All BMW's are made the same way,the dealerships are not. This dealership is the best I have dealt with. The sales force, service and especially the response to customer phone calls make Competition the place to buy a car.

Vinny D - Senior Suave` in the beamer!

May 5, 2015

This dealership is top notch and a pleasure to do business with. Nina Maldonado was very friendly and easy to work with. Anthony Cicio showed me features of the car and was very polite. I highly recommend BMW and certainly through Competition BMW.

Ray1

May 2, 2015

Nina Maldonsdo is terrific. She is great to work with and gave us a very good deal. I enjoyed working with her. It was an excellent experience.

Chiorick

Apr 30, 2015

I've been a long time client of BMW Smithtown, I've build friendships with Johnathan in sales and Chris in Service, there are none better. They cater to my every need and they exceed even my expectations... I'd recommend to anyone looking for a BMW, this should be your last stop! And the bnew showroom and service bays are just amazing. Keep up the amazing work, see you all soon! - Rick

New owner

Apr 28, 2015

Nina, went out her way to make sure that we were satisfied and got everything we wanted in a car. She searched the entire new car lot with us to test the different options.

Tinkerbell

Apr 21, 2015

My Saleswoman Nina was excellent, she answered all my questions and concerns. She was friendly and honest. I was very impressed by the overall experience from start to finish.

Mrlojix

Apr 20, 2015

Simply amazed! Came here looking for a good deal on a 3 series. Russell was more than accommodating and listened to exactly what we were looking for and what we wanted to pay. He wasn't trying to sell just to sell. Both Russell and Demmetrios found us our dream car and we are still in shock. Would definitely recommend to friends and family. All employees were very helpful and the facility was more than accommodating.

Gary F. Smith

Apr 16, 2015

Jonathan Bottomley through his referral of me to Len Brechner just sold me my third Competition beemer in a row, a 435i xdrive Msport package in stick. I AM IN LOVE with it. This is my 9th or 10th vehicle from the Cpmpetition luxury car family. Thank you very much.

ginna

Apr 14, 2015

I've had my new 528 for a little more than 3 months. Doug Monette made the selection process so enjoyable with no pressure whatsoever. The entire staff is absolutely professional. I'll be looking forward to the experience when it's time for a new one. Doug, thank you so much. Virginia L.

KarinL

Apr 14, 2015

On Saturday we picked up our third car from Competition BMW. Our sales person is Jason Phelps. We love Jason. He makes our transactions go so smoothly. He always has the best price and Competition is a high class dealership. Jason goes above and beyond for his customers and he has a great personality. Lots of laughs. But seriously, he knows his stuff and we trust him completely!!! A great experience! Thank you Jason!!!

Weezee

Apr 1, 2015

Yesterday I picked up my BMW X3 and Jason Phelps has been my sales person who makes my lease "a walk in the park" he is professional, an electronic genius, and his personality is warm and caring. When I drive away I am very confident and comfortable with the mechanics of my vehicle. Jason is always available should a question arrise. Jason is an asset to Competition BMW.

Sorinvbadea

Mar 23, 2015

This is my third BMW from this dealership and always I worked with Jason PhelpsI'm an elderly fellow and dealt with a lot of people during my life and Mr. Jason Phelps is on top of my list by being: QualifiedVery professionalCourteousEager to fulfill my requirements which were (some times) too demanding.I already recommended him to a few of my friend who bought already cars from him.In one phrase: Jason is an asset for the company!!

nywebsol

Mar 13, 2015

Over 20+ years of buying/leasing cars, this was by far the easiest dealership I have been to. They are pros all around. Honored true car with no questions asked.. Worked the financing with very little hassle. I shopped around and they were the easiest to deal with and I got the best deal there. Free pickup of your car for servicing is included in a new purchase. Which has also been a wonderful service.

nicole

Jan 20, 2015

In my experience at competition BMW my client rep Jason Phelps was great he was professional and great at his job. I had a extremely pleasant experience with Jason. I would 100% recommend him to everyone!

Jose Luis Ramos

Nov 8, 2014

I bought an $80k m4 and this guy was a royal xxxxxxx! The dealership is great, but if you get this guy, (that's if they don't fire him, as I suggested) word of advice for you: ask for another salesperson!I got Theresa Pierro to finish my deal and she was SO polite and VERY professional.

peanutbudda

Oct 25, 2014

I bought a BMW from this dealer and its was certified and pre-owned. It had a clean Carfax that I was presented with. After 6 months or so I checked the Carfax again to find that the car had been in a collision from the rear from the previous owner! This was not disclosed to me. I went to the dealer and the people below were involved. So was NA and Germany. They ran a magnet around the car and told me the Carfax must be wrong. They told me that they would take the car back on a trade, buy it outright or pay the difference because of the dirty Carfax. They told me to give them 2 weeks. That was months ago with zero contact, no calls back, no e-mails returned and being completely ignored as a customer. I was told that people were unavailable, in the hospital (I hope not) and on vacation. No one else could help me. NA did nothing but support the dealer and Germany punted the issue back to NA. Fast forward, I now has a CPO BMW that is worth much less due to the undisclosed Carfax issue. I would never have bought this BMW if it had been known and disclosed to me that it was in any type of accident (minor or worse). Competition BMW at all levels refuses to communicate, rectify the issue or do what is right for the customer (me). It is sad and unfortunate that this is what the brand has come down to with this dealer. As a result they have lost a customer for life and I would never buy another BMW again because of this experience. I am sure that they could care less. My service experience was just as poor with this dealer. FFF rated experience. Horrible.

happy_chrissy

Oct 15, 2014

In my experience at Competition, my client rep, Jason Phelps was a friendly, and very professional. First off, I have to say, I am not the normal person to write reviews but I have to say I had a extremely pleasant experience with Jason. I placed my order for the 2015 X3 over a month ago(had to wait for it to be built) and I had changed the options multiple times since I was indecisive. Every time I would email or call him, he would respond quickly and had a great attitude!He even replied after hours, now that is exceptional service! They gave me a great price from the beginning and never pressured me at all! I had other dealerships who were willing to match the price however, I decided to give the best dealership the my business since they gave me a price with no hassle or haggling. I would definitely recommend Jason and Competition.

skindoc1

Sep 7, 2014

Just left this dealership. Was going to buy an X-5 there, but, waited for an hour and no sales came to help. General manager couldn't even get anyone to help. We left for another dealership without any regret, just wasted an hour of time.

wcl4

Sep 5, 2014

William DeRosa the car apparently is yours if you want it see review below. I was the person who was going to buy the car! I had put a deposit on this vehicle almost a month ago, and now Chris (Pre-Owned manager) has decided to pull the deal one day before I was scheduled to pick it up because he didn't think it was going to be a "good fit".When I first came to see the car, it wasnt even ready to be test driven, so I put a deposit on the car and placed a contingency of test driving the vehicle before purchase. Also there was a light on the dash indicating a TPMS issue (so Jonathan the new car sales manager stated) that could not be fixed, and I had to acknowledge this in writing. I asked for a receipt showing what the out-the-door price of the car was, and I was handed an invoice indicating the price along with other dealer fees.I was going on vacation the following week, and the salesperson was going the week after, so the earliest pickup could be was Labor Day weekend. I was ready to pick up after I returned from vacation, but the salesperson insisted on being present. I wrote the salesperson after she returned from her vacation and was informed the car could not be prepared in time for Labor Day Weekend, so it would have to be the weekend after.In the time I was waiting, I had done some research on the TPMS issue and found that this was an easy fix. So I called the dealership to have them take a look it turned out it was a brake sensor light issue due to an aftermarket brake kit installed on the car (even thought it's written as a TPMS issue on my invoice). Again, I called on forum friends and other BMW EXPERTS if this was a fixable issue, and of course the answer was yes. So I called back to demand this be taken care of and the response was I going to pay for that. My thought was why would I pay for something that would be an easy fix for the dealer who was getting the car ready for sale? If this light was on and it's an easy fix, why didn't they just do it to begin with? Before picking up the car, I wanted a copy of the maintenance history that had been done on premise, a checklist showing what had been inspected on the car prior to purchase, and a paint micrometer handy to show if any work had been done, and a test drive. I dont think those were unreasonable requests. Jonathan agreed. I went and got the check two days prior to pick up. The final straw came down to what I perceived to be hidden fees. I live in CT and was looking to buy the car in NY. The title transfer fee would be an additional $500 something never mentioned in my original conversation nor was it noted on my invoice. This was in addition to the dealer fee and the optional dealer fee for processing titling paperwork. I asked if I could do this myself since I was paying cash and had to go to CT DMV for a different reason. A title transfer in CT is $25. Add some other DMV fees and it would amount to $75 give or take. I was told by Chris the car was not driveable off the lot without having this in place. I called NY DMV and and guess what they said this is NOT A STATE LAW. I called CT DMV and guess what they said Go to DMV for title transfer. I again went to the forums and and asked others who had bought their cars in NY who live in CT. Other people who purchased vehicles in NY were only charged CT fees other responses I received before closing the thread were less kind. So is it my loss? Sure, as Im sure the car will sell. I wouldn't be surprised if they got a better offer from Mr. DeRosa and were just looking for an excuse to back out. But there are plenty of fish in the ocean. Competition BMW KNOW YOUR PRODUCT. YOU ARE SUPPOSED TO BE BMW EXPERTS. Im the one figuring out how to fix your product sorry if doing your homework for you offended you. And secondly BE MORE TRANSPARENT with your customers who is not going to complain about an additional $500 fee the day before pick up? Of course theres going to be a lack of trust if what you say isnt fixable actually is, and if last minute fees are sprung onto your customers.

William derosa

Sep 4, 2014

After much initial confusion on whether this particular M3 was actually for sale , Jonathon Bottomley and Russell Caccace handled a difficult situation with dignity and elegance. Although I did not end up purchasing actual vehicle as it was actually sold to another party I appreciated the effort by this dealership to smooth over some misinformation. Although I purchased 2 3 series from Manhattan BMW few years back I highly doubt they would have taken the time nor made the effort this dealership did .

William Kayen

Dec 16, 2013

Spoke with Jason last week to get a trade in value on my trade. He knew the history of my car and gave me a trade in over the phone to match other dealers. I travelled 45 minutes to the dealer today only to be told they can give me $2500 less for the trade than what he quoted over the phone. I don't appreciate wasting my time by a dealer that thinks they can be so misleading and insincere.

BMWhater

Dec 4, 2013

I confidently purchased a certified pre owned 2009 X5 in October of 2012. The truck had many problems which caused it to be serviced 8 times in the year that I had owned it. Six months into the purchase I realized that I could not rely on the vehicle so I asked the dealer to take the truck back and give me something I could rely on. The dealer offered me 25% less than what I paid to trade the truck in. Losing $10,000 in six months was appalling to me so I was then referred to Corporate. I was disappointed to find out that Corporate Customer Care was also horrendous. I ended up chasing my tail for weeks. Even at the Executive Corporate level, they couldn't explain why I was receiving terrible service and apologized that it occurred. Had this not been the case, I would still be a customer. The only one who is sorry now is me - that I put my faith in what i believed to be a reputable company - and wasted a lot of time and money. ALWAYS check Consumer Reports etc... before you purchase a used vehicle. Especially from BMW.

nbaram

Oct 3, 2013

What a great dealership. The service is impeccable. And their pricing is great. Just purchased a car from them. Highly recommended!This is the 5th BMW I got from this dealership and I will not go anywhere else.

cassidyz06

Aug 24, 2013

visited this dealership in april 2013,my experience was second to none.my sales rep was jason phelps,have never own a bmw and had many questions for which jason know the product and his recommendation,s were very helpful..i rate jason and competition bmw second to none and a rating of *TEN*.....thanx jason. john fierro

melubinsky

Aug 13, 2013

Jeff, our sales rep was great from order to delivery to post delivery. James, our finance rep was so helpful. Parts and service responded quickly to our inquiry. Everything that we needed to have taken care of was addressed in a timely manner. There was none of the high pressure that we experienced at other dealers. Everyone was courteous, responsive, and respectful. It was and continues to be a great experience. This was Competition Subaru of Smithtown not BMW. Selection above keeps reverting to BMW?. We dealt with Competition Subar

Wiggum

Apr 28, 2013

Ordering process was a breeze. I was in and out of the dealer fast. I went in knowing what I wanted. Doug did not pressure me into anything I didn't want or need. Helga (Finance Manager called me a few days before my pickup. She went over all the settings I wanted programmed in the car such as how the doors unlock, alarm chirping, pathway lights, etc. She was very friendly and never tried to push anything either. Pickup process- Picking up the car was also a breeze. Doug took me outside and spent a good 45 minutes to an hour showing me the details of the car. Car was in excellent condition. Doug was friendly and I never felt rushed. Signing the papers to get the car was just as easy. No pressure on me declining the additional packages and warranties unlike other dealers who spent 20 minutes after you decline. This dealer is so modern. I hardly had to fill out any paper work. Most stuff was electronically signed.I would highly recommend this dealer and Doug Monette

junemoon

Mar 31, 2013

I highly recommend Dave Metz if you want a no-pressure sales experience and a fantastic test drive of a brand new car with someone who will really listen to what you want in a car. Dave is friendly and easy going and he spent a lot of time showing and explaining the car's features and letting me experience the BMW 328i xDrive Sedan which I wound up leasing days after the test drive. Dave not only made sure that the car was perfect and all the paperwork was in order on the day of pickup, but he again took the time to review all of the car's features and made sure that I was comfortable with using the car, and he set up all of the controls personalized to me including my telephone contacts, radio and GPS system. Thanks to Dave Metz, the whole process of test driving, leasing and driving off in a beautiful BMW, from start to finish, was hassle-free and simply a pleasure.

GLASSSLIPPER

Mar 3, 2013

I just purchased my second new BMW from Russell. He is a true professional, and makes you feel like your doing business with a family member, a friendly family member. He knows his stuff, and is willing to go the extra distance to satisfy the customer. Both times I shopped at other dealers, but none of them were able to make my buying experience as pleasant as Russell did. I have already reccomended him to several friends, co-workers and family members, and will continue to do so. If you're on Long Island, and want a BMW (new or used), Russell is the salesman to see and Competition in Smithtown is the place to go.

yvette.curran.1

Jan 6, 2013

I give Doug and Dave of BMW of Smithtown a 5 star rating . I would highly recommend this dealership and will always come back. Thanks for the experience.

jmscpa5

Jan 4, 2013

Outstanding dealership and people. They are honest and they know their cars. I have been going there for over 20 years and highly recommended them. In addition, the service department is great.

twins101497

Nov 18, 2012

I have been purchasing my cars with this dealership for along time..--this would be my 3 car and everytime, i enjoy dealing with Jason. I love him!!! He is great! He is a pleasure to work with, there is never any stress when buying any of my cars. He always works with us on price. We always walk-out happy with our price and purchase. I have never had a problem with him or the dealership. Service is amazing!!!!! The product is excellent! I am so happy with my car. And, i would recommand anyone to Jason Phelps. He never makes you feel like he is giving you the run around. Previous to buying my first car, I went to 3 different dealerships and was not impressed. I walked into this dealership, and met with Jason. VERY IMPRESSED. He doesn't ever fail me with getting my car! He always delivers! So it is my pleasure giving him a 10 rating, not just a 5! Thank you Jason for helping us...I am looking forward to my next buy.Stevens Family

Mike P57

Feb 14, 2012

I had been searching for a convertible for almost a year, and had looked at many different makes/models trying to find what I liked. At the beginning of December 2011, I visited Competition BMW in Smithtown. When I arrived, several of the staff members were engaged in various activities, so I waited a bit until someone inquired to see if I needed help. When I said yes, I was soon introduced to Jason Phelps, a new car client advisor. I explained what I was looking for, and Jason asked appropriate questions to show me the vehicle that would provide the features I was looking for. After showing me the 128i that was on the showroom floor, we sat down to discuss a potential deal. Jason was very thorough and took the time to go over the features and benefits as well as some additional extras which I really liked. I left with a brochure, his business card and the info I needed to decide if this would be my next new vehicle.The following day, I received a call from the dealership to ensure that I had had a pleasant experience and to determine if there would be any reasons that would prevent me from becoming a future Competition BMW client. I assured them that I was still thinking things over, and would get back to them shortly.Ultimately, it came down to making the choice between a Volkswagen Eos and the BMW 128i. The deciding factors: Jason Phelps and the Competion Group. They followed up with me at the beginning of January, on the day I was test driving the Eos. When I got home from the test drive and returned Jason's call, he was able to put together a deal that beat VW by a significant amount. Additionally, the car that I wanted was in stock, so I was able to take delivery within the week.I have also stopped by recently to have my vehicle washed, and I was treated very well by the service department. It is apparent that providing clients with excellent treatment no matter where you are (sales, service, etc) is fully ingrained in the entire Competion BMW staff.I absolutely recommend Competion BMW and especially Jason Phelps.

egbert

Dec 21, 2011

My overall experience with BMW has always been good. I am on my fourth BMW from them and have never had a bad experience. I have found the salesman works the deal to get me the most competitive price. Bob in sales has always had everything ready to go when I pick up my car and he is very thorough in explaining the features in the car; and since I'm not very good at figuring out the radio he even tunes in my radio stations for me. The service department is always ready with my loaner car when I come in for scheduled maintenance and on some occassions they have come out and picked up my car right from my office and brought it back when it was finished. The loaner cars are always a BMW which I like, when I had my Audi the loaner car was never an Audi.Nice people at Competition BMW, always very friendly.

lzurek

Dec 17, 2011

I had a pleasant experience with Russell. He was professional and provided us with impeccable service. I highly recommend doing business with him. All request made was carried out and we had a positive experience.

camrnlendy

Dec 14, 2011

Purchased a part online for a BMW as a Christmas gift, and specified that I would pick it up at Competition BMW. There was a minor issue in the shipping of the part from BMW to the dealership. The parts department, particular one employee whose name I cannot remember, was more than helpful. He kept me updated almost every day about the status of the shipment, and actually was able to reorder the part on a different order and had it overnighted to ensure it would be here by Christmas. He really went out of his way to help me out. If I ever decide to purchase a BMW, I will certainly go to Competition BMW.

jvfondacaro

Nov 28, 2011

I have bought and leased several cars over the years. None have compared to Competition in sales and service. My experience includes Competition Toyota, BMW and Infiniti for vehichles for both my wife and I over the past 12 years. Never had a single significant bad experience. Normal annoyances/delays/hassels are to be expected when buying and servicing cars. I think I have realistic expectations and Competition has always exceeded these. We will continue to be loyal customers.

Lou Saulino

Oct 13, 2011

Couldn't have better service and attention to detail. Rudy always offers excellent explanation of services and alternatives. Front desk personnel are friendly and knowledgeable.

Adeezy

Aug 31, 2011

BEWARE this was a a NIGHTMARE!!!! The staff is mis managed too say the least! Three trips for the same issue, never fixed! THEY DO NOT KNOW HOW TO SERVICE THE PRODUCTS THEY SELL. They do not know how to PROVIDE LOANERS TO THEIR CLIENTS! I made the mistake of calling BMW NA, that was the end for me! They took my car and told me that I had done something wrong? A $69,000 car? 20,000 miles brand new! This place is a nightmare! they tried to stick me with a $7,000.00 bill. In the end since the car was broke so long and the mileage was so low, I made out. I went and sold it to another BMW dealer after a $3500.00 repair for $5,000 more than my buyout. I sat with the car broken in my driveway for 8 months. This dealer is a discrace and they should be ashamed of how they treat their clients. I have owned, Infiniti 5, Mercedes 1, Nissan 3, and Dodge 2, I was never treated like this by any of them. Clueles management trickles down through that whole place. With so many dealerships on Long Island GO ELSEWHERE!!

nangarrido

Jun 2, 2011

I'm surprised at many of these reviews. This is my second BMW from competition after getting one from rallye then huntington and competition is much easier to deal with, both service and sales, specifically Jason.The sales process is nice and easy, low pressure and his price is similar to everyone else I shopped. One big plus is that there is no running back and forth to the boss.If you are getting a BMW definitely see Jason, he's a pleasure to deal with, very helpful after the sale, and his price is right.

brain_smith

May 12, 2011

I have been going there for years. I can point out MANY instances, where they tried to overcharge me (or give unreasonably high prices). The BEST evidence of this is the oil change price: Habberstad charges $90, Competition charges $140. How can that be acceptable? Thats just one of the very obvious cases .. there are many others. I really think they need to research and at the very least have prices that are competitive with the nearest dealership (Habberstad) -- when just that happens, I wouldn't complain (about the pricing, at least).Apart from the above very-big complaint, I don't have any other big negatives to point about them overall.

No sale

May 1, 2011

No warm and fuzzy feeling. Could not get them to give me a price over the phone. Really didn't want to deal. Sort of the take or leave it attitude. That's fine but other dealers realize that they must compete in this market. They get one shot to get your business. Remember competition is out there! You can buy a BMW anywhere in the USA.

BettyC

Mar 28, 2011

Picked up my BMW X3 3.5i on Sat..LOVE IT! Although there was a slight delay with taking possession of the car due to a cracked windshield and difficulty of finding a replacement, Jason Phelps was most helpful & absolutely terrific during this entire process. From beginning to end, Jason was professional, courteous, and very personable. During my BMW X3 search, I had dealings with quite a number of BMW dealerships and my primary reason for purchasing my X3 at Competition BMW of Smithtown was because of Jason. The X3 speaks for itself and the sales process went smoothly thanks to Jason.

zohair00

Sep 21, 2010

The dealership is fine, but the service department is terrible. I made the mistake of sending my wife for a regular service, and they conned her into a $300 repair which I notified to corporate BMW. The service department is unprofessional - they set me up for an appointment with a loaner and every time they've said they did not have me for a loaner. They never call back in a timely manner. I'm not going back.

AdrienneF315

Sep 10, 2009

In the past with my mother we bought 1 car, and leased 2, I now was going there with her. She was considering getting a car, and I was definitely looking to get a 328xi. I went over specifics, I wanted a montego blue colored one and was going to be getting a 2009. So they found me what I was looking for, and I put a deposit on the car. I get a phone call 2 days later saying that there was a problem, that they accidentally didn't re-look when i put the down payment on and that car had already been sold, but they would do right by me, they found me a car with more equipment, same color just a different interior, for almost the same price. They said they would be bringing in the car from a dealership in Pennsylvania, and woould give be a cheaper rate for the cost to bring it in. I put the deposit on that car. Well I than get another phone call a few days later, and to my shock they sold that car to someone else after I put a deposit on it. Completely unethical..but nothing I could do about it!

unhappycustomer65

Aug 11, 2009

My experience at this dealership was absolutely horrible. Not only are the sales people rude and obnoxious, so is the sales manager. If I could leave ratings less than 1 I would. Definitely, definitely, would not recommend this dealership to anyone. You would think they would want to sell cars. Nope, they are the opposite. STAY AWAY FROM COMPETITION BMW in SMITHTOWN!!! You will not be happy with them. They need to replace theirs salespeople and sales manager!!!!

Not4BMW

Jun 9, 2008

I have had my 750li for 2 1/2 yrs. The car has continually had problems. It has been in for service over & over. Competition claimed no problems existed for 1 1/2 yrs. Finally agreed to some & fixed them. Problems began again. They refuse to admit it. The Nav. system doesn't work, the car idles very rough, seat & map settings are lost frequently,the car lurches forward (even in park). I am treated as if I am imagining it all. The problems appear whether I drive or my husband. Last year the svc. mgr. said that the car had too many problems & it was time to get us out of the car. He left shortly after. No manager will even get on the phone to speak w/ us, many messages have been left. I no longer feel that this car is safe, they have it once again & I am driving an $80,000 Toyota loaner! I have never felt so frustrated.

midtown1four

Mar 16, 2008

I wish I could've gotten to the point to actually talk to someone so I could give a rating. Maybe everyone was just having a bad day on this day (3/15/08), but I would've thought that at least one of the three salesmen not tending to anyone would've approached me and my pregnant wife. As a current Audi owner, I was eager to switch to BMW. I'm sure they will but will definitely not come back nor recommend this place. I have since experienced a much better experience at Huntington and Manhattan BMW. I agree these cars sell themselves, but the 'professional' at Competition are pathetic.

frustratedwbmw

Oct 20, 2007

I leased a 750Li in Jan. 2006. I dealt with one very professional salesman, upon delivery of the car I had to deal with a "new" salesman. Unfortunately he knew very little about the car & wasn't able to teach us much. This car needs a lot of instructions.The real problem is service. The car has idled rough since delivery. The electronics have also been a problem. The seat never keeps it's settings, the radio & nav. settings are also lost often. The car has been in numerous (dozens) times & they can't fix it. They kept insisting that there was nothing wrong with the car. A car in this class should not idle like a paint can mixer. It is exteremly frustrating to reset all settings on this car (there are many) on a daily basis. The dealer takes the car, keeps it for days & does nothing. Now after 1 1/2 years they admit to the problems, they have seen, felt them, but they do not show up on the computer, so they can not fix it. I have been told that a regional rep must come (he has been there before, very rude)I am waiting weeks. No date is set. No one will take my calls or return them. A few months back the svc. mgr, stated that the problems were getting out of hand & they would get me out of the car if it continued. Now that mgr. is gone & no one will speak to me. I am stuck driving a very expensive defective car & Competition BMW does not care or is not willing to make any attempts to correct the situation.

tambo1

Apr 23, 2007

This was the 3rd BMW that I purchased and so far this has been by far the best experience of any purchase yet. My last 2 BMW were easy to buy because i purchased them brand new so it really came down to price. My 3rd one was actually a purchase for my brother and it was CPO'd BMW which is much more difficult to find. Darren was one of the best BMW sales people I have met he knew his product and quickly returned phone calls even on a busy saturday which is very unusual for most other dealers that I have dealt with. I dealt with him on the phone and when I got out there the car was exactly as he described which is again unusual for most dealers. I give this dealer 2 big thumbs up.