Used Cars for Sale at Coughlin Marysville Chrysler Jeep Dodge RAM in Marysville, OH

Becky B

Oct 25, 2013

5 on the rating Our sales person Shawn was so great, we ended up buying 3 cars from him. The finance staff was wonderful as well. Overall experience was the best it can get.

New Town n Country

Oct 24, 2013

I had a great car buying experience at Coughlin Chrysler Dodge Jeep. I bought a brand new Town n Country. I have been shopping a lot for this vehicle. I went to Coughlin because of the way I was treated on my first call to the store. Shawn Wood answered all my questions and did not mess around with any tactics. I drove over 2 hours to buy my van. Thank you for all the help.

Jon Sells

Aug 1, 2013

I would say they are the best dealership we have ever dealt with!! Our salesman Sean Wood was awesome and the finance officer was great!! I will be back when I need another vehicle for sure!!

Mike B.

Jul 31, 2013

Excellent experience with the purchase of my new 2013 Jeep Wrangler Unlimited. Shawn Wood was a pleasure to work with.

terry porter car nut.

Jul 31, 2013

thanks to coughlin and jim music for bringing my caddy back from auction so I could buy .1000 mile trip to Michigan and is a very nice ride 24.5 mpg. not bad for a caddy v8.

Lucky 24

Jul 31, 2013

We are return customers and had another great experience with buying a new car. The sales staff is very friendly and helps you make the best decision. They do not push you into something that you are not interested in buying, They try very hard to out you in the car you desire, while meeting your budget. Great stress free experience.

Sree

Jun 29, 2013

I visited the used car showroom for the first time on 24June. I checked the availability of a used accord before i drove 40 miles to look at it. When i get there, the first thing they say is that the AC in the car is not working due to a broken compressor. They said they just found out about it two before, but failed to mention it in their ad nor when i called them to check on its availability. It was a disappointing experience, as a result of which i probably will not go back them.

ken adams

Jun 17, 2013

very good experience. They stayed late to accomdate me. Bought a chrysler 300 S from them. A very professional experience.

Sean

Jun 11, 2013

Sales rep: Shawn Wood: Outstanding service, knowledgable and easy to work with, extremely happy with my purchase! Used USAA's Internet car buying service. Awesome, fast, no haggling.

Tom

Apr 30, 2013

I just purchased a brand new 2013 Ram 2500 HD Diesel from Coughlin Marysville. I had a great experience with the dealership and staff. Jim Music made the purchase very enjoyable and was very professional as well. I would highly recommend Jim Music if you're looking for a new vehicle. Thank you!!

Jeep

Apr 27, 2013

I have purchased a few vehicles from Shawn Wood and once again he has went above and beyond to make me and my wife very happy. Thank you Shawn and Coughlin Marysville Chrysler Dodge Jeep Ram.

Sam

Apr 16, 2013

I bought my van from this place and then traded it in for my new jeep. It's always a great experience when I go in there.

Sonrisa

Mar 9, 2013

I can't thank the team enough!! Starting with Shawn who made the process pain free and then going through finance with Marty was a breeze. I had my 7 month old with me and everyone one was so helpful. They helped in and out, carrying his carseat, and giving me time to give him his lunch. I will highly recommend to anyone and look forward to working with them in the future.

Ram Truck

Feb 26, 2013

I was looking for a new Ram and had to be at a certain payment. Shawn Wood and Coughlin Chrysler, Ram, Jeep got me right where I needed to be. I had shopped everwhere and they where the only ones willing to put the effort in to help me out.

Two for One

Feb 25, 2013

I was referred to Shawn Wood from a friend of mine and it was the best thing that could of happened. I traded two vehicles in for one and lowered from payments tremendously. I didn't think anyone could help with my situation but everything worked out great. Thank you to Shawn and Coughlin Chrysler of Marysville.

Cat

Jan 31, 2013

Thank you once again to the Coughlin Staff and exspecially Shawn Wood. They did another great job.

Damon Henry

Jan 2, 2013

Jim Music was the sales person and did a really good job getting us what we wanted. Also Todd the F&I guy did a real good job explaining all of our options. Thanks so much. We will be a repeat customer.

Dave

Dec 31, 2012

I recently purchased a 2012 Chevy Cruze from this dealership. I went to the dealership not quite knowing what I wanted, however, Julie McNeill sensed my distress and helped me find the perfect car. I do not think I could be more happy with my new Cruze! Julie was very helpful throughout the process and answered all of my questions with highly knowledgeable answers! Thanks Julie!

Ram

Dec 27, 2012

I had been looking for a new truck for a while. I finally found the one I wanted and I got a great deal. Shawn Wood made it very easy from beginning to end. I would recommend Shawn and the Coughlin's to everyone. I appreciate the way they do business. Thanks

New Chrysler 200

Dec 19, 2012

I had been trying to buy a used vehicle for a while. The guys at Coughlin Chrysler where able to fine me a brand new car and I could never be happier. Thank you Shawn Wood and everyone at Coughlin.

smeinke

Dec 10, 2012

We would like to express our gratitude to the staff at Coughlin Marysville, with a special thank you to Randy, Jim, and Marty for everything they did to make sure our family has a vehicle that fits our needs. We love the 2012 Dodge Grand Caravan! They were so kind and made this an easy process for us! We have nothing but wonderful things to say about them and will continue to tell everyone we know what wonderful customer service we received from their dealership! Darren and Stephanie Meinke

TBugg

Nov 26, 2012

Previous custumer and I bought a new Ram 2500. I would recommend Shawn Wood and the Coughlins to everyone. Thanks again from a very happy customer.

James

Nov 19, 2012

I have been looking for a new SUV for a while and Coughlin had what I wanted at a great price. I was treated very well by Shawn Wood and the manager at Coughlin Chrysler. I will definetly tell everyone I know to go see those guys.

Donna S.

Nov 14, 2012

This is a follow up review from Donna S. I received my car back lastnight. The door was fixed. I also received a refund check for the oil change. Thank you! Problem resolved and I'm not happy.

Donna

Nov 10, 2012

First of all, I believe I got a pretty good deal on a used Toyota Matrix. The first visit was great and the salesman, Kendall, had been very helpful and friendly. So we decided to go ahead and purchased this car. On the day we picked up the car, we noticed that it was almost time for the oil change and gas was about 1/4 the tank which was a bit disappointing. A few days later the maintenance light came up. We took the car to a shop near home for oil change. We were told that there was a leak around the oil pan and it should still be covered by a warranty. Well, I called Kendall at Coughlin that day but he wasn't available. Someone overthere told me to just take it to Toyota dealorship and that's nothing he can do to help. That's fine, I called Toyota dealorship and took the car in for them to take a look. The oil did leak around the pan and luckily it was covered under warranty. I called Kendall again and told him what happened. I also told Kendall that I noticed on the day I took the car home that the passenger side door made noise when closed. It was like something was in side the door. I also told him about the oil change which he insisted that his service dept had done a through inspection of the vehicle and did the oil change. He said they probably forgot to reset the maintenance light AND forgot to change the sticker. He said they forgot a lot. Yeah...forgot to reset the light and to replace sticker and also didn't notice the oil leak around the pan during the THROUGH inspection. While I was waiting for the repairs to be done at Toyota dealorship (I had to take a day off for this because it was a 3-4 hours job), Kendall called me again and said they DID NOT do the oil change on my car and I could bring it in next time for a free oil change. I said I would do so. I asked him if his service dept can take a look at the door too because it made noise since the day we took it home and he said yes. Two months later which is today, I drove my car 30 minutes from Lewis Center to Marysville for a scheduled oil change at Coughlin. And yes I did call ahead to made an appointment and clearly stated that it was supposed to be free per Kendall. Service dept told me it would cost $49 to have them open the door up and take a look. Kendall said I had to pay for it which I didn't think I should. He tried to say that I bought the car a few months ago and this could just happened. Well, I told him on the phone a few times during the first week after I took the car home. How could this just happened???? He finally got an approval to get this fee waived. After 1.5 hours waiting, I was told 2 things: 1. The inside panel in the door was loosed and I will have to take it to the body shop to get it fixed at my own expense. and 2. The oil change was NOT free and I have to pay for it. I reminded Kendall what he said to me on September 7th which I had texted my husband and I showed him the text messages. He said just 3 words "I DON'T REMEMBER". Well, another 3 words actually "I AM SORRY". Being so angry, upset and disgusted, I just paid for the the oil change and left. Kendall said he thought I drove 30 minutes wasting my gas and time just to pay for a more expensive oil change at Coughlin... and wasted half day waiting for nothing. I will never forget today and how you treated your customer like us. We may not buy a new or used car every year but we will never go back or recommend anyone we know to buy from you. Thank you for such an experience today, Coughlin of Marysville!!!

nateg

Oct 19, 2012

Thank you for the Cherokee I have been wanting for quite a while. Shawn Wood did a great job selling me the vehicle. I am happy with the vehicle and the way I was treated.

LittleTony

Oct 16, 2012

I was looking for a good used Gr Cherokee and Shawn Wood found exactly what I was looking for. Very happy with the service and professionalism of both Shawn and Coughlin Chrysler.

Marvin Yutzy

Sep 27, 2012

I was in for service on my 2011 Ram that I bought off of Jim Music last year. I loved my truck but after talking to him and understanding that in 2013 the DEF will be required on all the new trucks I decided to consider buying a 2012. After we worked out the deal I couldn't be happier. I definitely recommend the sales and service department at Coughlin Chrysler to anyone!

Dale Barnhart

Sep 27, 2012

I saw an ad in the Columbus Dispatch for a new truck. I called them up and set a time up to drive it. Jim Music was very helpful and friendly. The price in the paper was the price I paid..no games like some dealers play. I am very satisfied with my experience there and have already told a couple of my buddies.

F-150

Sep 26, 2012

I had been looking for a truck for quite awhile and had no luck finding what I wanted. Shawn Wood searched the Coughlin inventory and found exactly what I was looking for. Thank you for all your hard work and time it took.

Two Deals

Sep 14, 2012

I went in looking for a used truck and got a great deal. The deal was so good I brought my wife in and she bought her used SUV the same day. I would recommend Shawn Wood and Coughlin to everyone I know. Thanks for a great experience.

12345

Sep 10, 2012

Found listing in the paper. I made a phone call, the vehicle in question was already sold, however they agreed to match the price of the vehicle I was looking for with a fully loaded model.

BillR

Aug 31, 2012

Spending time a car dealership is not something that I usually enjoy, until I met Jarod Gansheimer at coughlin chrysler. He made my buying experience easy and enjoyable. I would recommend him, and will definitely be back.

CodyB

Aug 31, 2012

I had a great time working with Jarod Gansheimer, and an overall great experience at coughlin chryler. Would highly recommend him to anybody buying a new or used vehicle.

Brittany Cosby

Aug 30, 2012

I had a great experience with Jim Music at Coughlin Chrysler. I bought a 2012 Dodge Avenger. He was very patient throughout the process of calling my uncle in Texas to get the money transferred. I would recommend this dealership and Jim to anyone who is wanting a car!

Rochelle

Aug 24, 2012

I bought a used 2010 Civic and I was very pleased with every aspect of my buying experience. Shawn Wood was my salesperson and did a fabulous job. I would recommend Shawn and Coughlin Automotive to everyone I know. Thank you very much

Richard Hatcher

Aug 22, 2012

I was in for service on my 2004 Ram, and while I was waiting I started talking to Jim Music about a possible purchase of a new Ram. He was very friendly and didn't pressure me to buy at all. He showed me the pros and cons of trading in my old truck vs. keeping it. We even took the new Ram to my house to show my wife and get her approval. Jim made the entire process easy and I would recommend him and Coughlin to anyone.

Vintage champ dirt car enthusiast

Jul 29, 2012

A+++dealership!!! Very friendly, courteous, helpful sales staff. Highly recommend!!!

T1959

Jul 20, 2012

I was looking for a particular truck and Shawn Wood found exactly what I was looking for. Very pleased with my salesperson and Coughlin. I would recommend both Shawn and Coughlin.

Jeep Driver

Jul 6, 2012

Purchased a 2012 Jeep from Shawn and it was a great experience. Minimal time in the dealership and felt I received a great deal. Thanks!

Mick Dearth

Jun 16, 2012

Been looking for my first Corvette for awhile. Found this one at Coughlins on cars.com Emailed for a couple of days. Set up a time to come look at it. Drove an hour from Lima and they met me at the door. Awesome place and the people were very friendly. Shawn Wood was the salesman and did a great job. Got the deal done within an hour and 1/2. Very good prices on their autos. Went there the next day to pick it up and they had it inside waiting for me(detailed). Thank you. Very good and pleasant experiance. Check them out.

Lucinda

Jun 15, 2012

I bought a new 2012 Patriot from Shawn Wood and had a great experience. Thank you and would recommend Coughlin Dodge Jeep Chrysler and Shawn to everyone looking for a vehicle.

Heather

Apr 14, 2012

I used the add advertised on Cars.com to contact the dealership. I ended up getting a phenomenal deal on a car that was not on sale and with more features and I absolutely love my new Jeep with satellite and premium sun and sound package! Great people and this is one dealership that will actually work with you!

Sporty

Apr 2, 2012

One call...drove over...took a test drive...it was everything we had hoped for! Our salesperson, Jeff, was very honest, helpful, thorough, and a real professional. Try finding all those things when you go car shopping! Now, I have him looking for a truck for my daughter. Five star for this dealership!

New dodge owner

Sep 1, 2011

Excellent dealership the prices and the sals representatives can not be beat. From the moment I walked in I was warmly greeted and nasals associate Shawn Wood helped me find the truck I was looking for. Even though I did not get the truck that day I was surprised when Shawn called well past closing time saying that I was approved for finance. This shows excellent customer service on behalf of Shawn and the other associates. The next day when I went to go and get the truck my wife was unable to go and sign her part of the paperwork. I was surprised when Shawn offered to take the paperwork to my wife at home some 30 minutes away what other dealership does this. So if you looking for a fair price great customer service then Coughlin is the place to go