Used Cars for Sale at Courtesy Chevrolet Center in San Diego, CA

Joe

Sep 5, 2016

I wanted a truck that no local dealership had in stock. I was not pressured to buy any of Courtesy Chevrolet Center's instock vehicles, but was shown the specs of vehicles that closely matched the truck I was looking for and could be obtained by dealer trade. Once I confirmed the vehicle I wanted, I was offered a good and fair price and the vehicles was delivered as promised a couple days later. Robby the salesman, Joe the assistant manager and Ken in finance were all very helpful and a pleasure to work with.

Cesar Velarde

Aug 30, 2016

Great dealership. Would recommend to all. Would give five starts however, off site lot can be a bit of an inconvenience. Only about a mile away. They drove me, my wife, and my son and let us look at other trucks not on thier primary lot. Found the Z71 I was looking for there!!! Took a while though.

Natalie

Aug 27, 2016

Andy was great! He is always professional and courteous. He explains everything about my car repairs to me and this puts me at ease. Thank you very much!!

Erica M. Gray

Aug 11, 2016

The service department is always amazing. Andy is outstanding and always makes sure that everything is done beyond my expectations.

Glennsan

Aug 3, 2016

Raphael was very helpful and exceeded my expectations.

RSK

Aug 2, 2016

Everything was good about my experience from start to finish. I have no complaints at all and will gladly recommend others to you.

Enano310

Jul 26, 2016

The staff was kind of nice, but the manager or boss or whoever they talk to in the back really want you to do everything with them, I came in with a loan not too long ago and they were pushing me so badly as to go through their bank, their Apr rates etc. The guys were kinda cool at first but after they told me we had no deal I received endless voice-mails and text from this dude named Kevin saying how I will regret not getting the car and to come back and pay them the difference up front, that the model they offered was nicer and cheaper than anything else and when I told him I found a better deal he threw a fit over texts. It's kind of funny but at the same time it was wrong for me to stoop down to his level and make him angrier by the fact. Anyway, wouldn't recommend

purhamm

Jul 25, 2016

I came in to order my dream truck and the young man told me that chevy doesn't have enough parts on hand to order me a 3500hd with a diesel engine.

Brian Epperson

Jul 14, 2016

Great new car at a great deal from a great staff! I really liked the entire process.

Margie Joy

Jul 11, 2016

You guys wowed my socks off! I had been around to other Chevy dealers and their offers paled in comparison to what Courtesy Chevy served up immediately. Efrain listened carefully to what I wanted and responded with the grace and professionalism of a master. I am delighted with my experience.

djh

Jul 4, 2016

The sales and finance staff were professional and pleasant. A pleasure to do business with.

Hayden S

Jun 18, 2016

Came in to buy a car - Chris was helpful throughout the process even with some unforeseen hiccups.

New Tahoe

Jun 10, 2016

We had an amazing experience at Courtesy Chevrolet recently when we decided to trade in our Silverado for a Tahoe. Our dealer Troy helped us find the perfect vehicle for our price range, they even went out of their way to go get it for us since they didn't have any in the area. The waiting area there was very clean, accommodating and family friendly. We are very happy we chose to stop in.

Kdogbigfish

Jun 6, 2016

Carlos Covarrubias and Dave Hill were involved in getting me into my dream truck very happy with the service and with my new viehical I will definitely buy another viehical from them in the future

Donna D

Jun 3, 2016

This is the third time I use this dealer. I would highly recommend this dealership to all my friends and family. Steve Krueger helps me every time, and always gives me the best deal my money can buy. Thanks Courtesy Chevrolet of San Diego for your excellent customer service.

crystaldeatherage1

Jun 3, 2016

This is the third time I use this dealer. I would highly recommend this dealership to all my friends and family. Steve Krueger helps me every time, and always gives me the best deal my money can buy. Thanks Courtesy Chevrolet of San Diego for your excellent customer service.

Goon

Jun 1, 2016

The service department was great. I dropped off my truck with a check engine light issue. They gave me a loaner vehicle and kept me up to speed on what was going on with my truck. I got my truck back the next day and it was running great

Leann

May 25, 2016

I took my car in for repair service. They provided me with a rental, and my car came back better than new. I am happy and appreciate Andy and Scott for the service help and I'm picky and they were accomodating. I will be taking my car back for any service that it needs.

Albert

May 25, 2016

I'm very happy and grateful that Mr. Saul Jordan and the team at Courtesy Chevrolet helped find the truck I want. Everyone I talked to showed great patience and excellent professionalism.

Marky

May 19, 2016

I would recommend effrain as a sales consultant he will take care of you and make sure u get the best deal possible great place to get a new silverado

MIKE B

May 17, 2016

TROY WAS AWESOME FOLLOWING-UP ON SEVERAL E--MAILS AND ADDRESSED ALL CONCERNS BY PHONE CALL ,OFTEN LEAVING ME FRIENDLY,ENTHUSIASTIC VOICE MAILS THAT ADDRESSED ALL,MY CONCERNS ABOUT DEALER INCENTIVES,CHEVY INCENTIVES AND MILITARY DISCOUNTS AS WELL.IN PERSON HE REMAINED ASSURING AND SUPPORTIVE.POSITIVE ENERGY.MIKE TOO WAS NO STRONG ARM WTESTLING OF WHITE KNUVKLE HAGLING...EASY COMFORTANLE PROCESS THAT I DIDNT EVEN KNOW WAS A PROCESS AT ALL.AND TO THE MGMT 'MAGICIANS 'WHO MADE THE NUMBERS WORK...THANKS SO VERY VERY MUCH....ONCE AGAIN THANKD TROY FOR MAKING ME FEEL LIKE A PERSON AND NOT A NUMBER..WILL HIGHLY RECOMMEND COURTESY AND TROY/MIKE SPECIFICALLY

Denise

May 14, 2016

My husband and I went to the dealership just to look at what options we might have available to us. We told the salesman what we were looking for and wanting in our next vehicle. The dealership did not have what we were looking for but they did get on the computer and found one somewhere else and brought it to the dealership for us to look at. I would say that this dealership went above and beyond of what we expected.

Texas Girl

Apr 25, 2016

I've recently moved to San Diego, and have truly had nothing but great experiences at Courtesy Chevrolet. Larry Cook has provided me the best service and made me feel at home and that my car will be well serviced and properly taken care of. It has, by the way. I've had major repairs done and minor services, such as oil changes. Thank you for making me feel at home in my new city. I'll definitely use Courtesy Chevrolet whenever my 'baby' is sick.

Daniel Volt Buyer

Apr 3, 2016

This was my second experience purchasing a new car, but my first with Courtesy Chevrolet. Aaron Carrillo was an extremely helpful and enthusiastic salesperson. He was never pushy and did everything he could to make it an enjoyable experience. He seemed more genuine than any salesperson I've dealt with before. I love my car, and appreciate the after-purchase checkups Aaron made with me days after the fact. Clarissa in finance was also extremely kind and helpful, even though I made them stay well past their closing time. Would recommend Courtesy Chevrolet for sure.

Daniel Volt Buyer

Apr 3, 2016

This was my second experience purchasing a new car, but my first with Courtesy Chevrolet. Aaron Carrillo was an extremely helpful and enthusiastic salesperson. He was never pushy and did everything he could to make it an enjoyable experience. He seemed more genuine than any salesperson I've dealt with before. I love my car, and appreciate the after-purchase checkups Aaron made with me days after the fact. Clarissa in finance was also extremely kind and helpful, even though I made them stay well past their closing time. Would recommend Courtesy Chevrolet for sure.

Melissa717

Mar 11, 2016

Stephen Davis and The Courtesy Chevrolet Team provided an outstanding Customer Service Experience with the leasing of my 2016 Cruz! I definitely recommend them to family and friends!

Ulyses Marero

Mar 3, 2016

Came in to the dealer looking for a used car that I saw in the website. Unfortunately car was gone but there came Saad and Raul who helped me out pick a car that I want. Saad and Raul showed me and my wife different options until I selected one that I really wanted. They worked with us the entire time to meet the numbers that were comfortable with. Loving my new blacked out colorado! Overall I can't really say anything else but Saad and Raul are "The man".

foobear63

Feb 28, 2016

loved the quick turnaround and service. I would recommend to anyone!

Poway Buyer

Feb 27, 2016

I dealt with Kevin Tran and appreciated his ability to cut through the usual pain you go through with most dealers. I got a firm price from him which was under MSRP before I even drove down, and concluded the deal from start to finish with minimum upselling (which I clearly did not want). I love my new Colorado and would definitely buy there again.

Annette

Feb 19, 2016

My appointment was made with no issues and I was able to stop in a bit earlier than my scheduled service time and was accommodated. Thank you Courtesy Chevrolet!

Joshua G.

Feb 13, 2016

Service was done in a timely manner and I appreciate that. Only negative thing I have to say is that I had greasy hand/finger prints all over from where the mechanics opened and closed my hood and also my drivers doors. Other than that, I was happy with the appointment.

A Jacobs

Feb 7, 2016

This is our THIRD experience with Courtesy Chevrolet and I have to say hands down Solon was the best guy we've worked with! He listened to our needs and helped us find the perfect Tahoe for our family. Clarissa was awesome in the finance department we were quoted one rate and before we finished up learning how to work all the new gadgets she gave us GREAT NEWS a LOWER rate! No doubt we'll be back to purchase another car in the future.

Joe C

Feb 5, 2016

I had told Saad what I was looking for, then he proceeded to show me the Traverse, he asked me what I knew about the Traverse. I told him I rented one for a road trip and now I wanted to buy one, before we got in the car he opened all the doors including the hood and tailgate and then proceeded walk me around the car and educate me on all the safety features and new upgrades from the previous model. He discussed the power of the engine and its new features and then asking me if I had any questions, before proceeding any further. Wow, was I impressed by his thoroughness, now onto the interior of the vehicle as he proceeded to explain all the safety features and new upgrades of the interior after a 20-30 minute education tour, we then proceeded with a test drive. I know we all do our due diligent when purchasing a vehicle and before going into the dealership, its reassuring when you have a salesperson like Saad to make sure I was comfortable, knowledge, educated on the vehicle that I purchased, also everyone else was very friendly and helpful throughout the process.

Joe

Feb 5, 2016

I had told Saad what I was looking for, then he proceeded to show me the Traverse, he asked me what I knew about the Traverse. I told him I rented one for a road trip and now I wanted to buy one, before we got in the car he opened all the doors including the hood and tailgate and then proceeded walk me around the car and educate me on all the safety features and new upgrades from the previous model. He discussed the power of the engine and its new features and then asking me if I had any questions, before proceeding any further. Wow, was I impressed by his thoroughness, now onto the interior of the vehicle as he proceeded to explain all the safety features and new upgrades of the interior after a 20-30 minute education tour, we then proceeded with a test drive.I know we all do our due diligent when purchasing a vehicle and before going into the dealership, its reassuring when you have a salesperson like Saad to make sure I was comfortable, knowledge, educated on the vehicle that I purchased, also everyone else was very friendly and helpful throughout the process.

corman55

Jan 1, 2016

I went in for a scheduled appt at about 4pm on Saturday the 26th of December. My salesperson me as soon as I pulled up. The vehicle was waiting as promised. It looked great. I just happened to inquire about any 2015 models left and they checked. Turns out they had one and recommended that I at least take a look. It had more options that the 2016 model and had thousands more in rebates. A quick test drive and about 3 hours later I was leaving with a brand new truck. I got a call Monday morning from the sales manager and they said they was a mistake but i would be happy. There were a few rebates that were missed. Went back in and re-wrote the contract and saved another $1500.00. That was an awesome surprise. Definitely impressed. I sold cars 18 years ago before joining the military and the dealer I worked for would have just kept the rebate. Good honest people!

dcwester

Nov 1, 2015

I just purchased a new 2016 Chevrolet Colorado 4x4 LT. My new truck is awesome and a great improvement over the 2012 Nissan Frontier Pro 4x4 that I traded in. Ray Hunt was my sales consultant and took time to explain everything about the Colorado. He also lined me up with the accessory department. Great job Ray and everyone else that helped me at Courtesy Chevrolet of San Diego.

Chris

Sep 16, 2015

The people were very courteous and attentive. They answered all questions related to the vehicle.

kbstoniers

Sep 10, 2015

George Harb was our salesman and spent hours with us while we made a decision to buy our brand new Chevrolet Colorado! No hard sell tactics were ever used. We were glad we were able to spend that time making up our minds in a stress free environment. Love our new truck!!

Dave from SD

Aug 18, 2015

The service team at Courtesy Chevrolet is the best in the business !

KellyO

Aug 6, 2015

I have to say this was the best experience I have had purchasing a car. Everyone was so friendly and made sure we were comfortable while waiting. Troy Knowlton walked us through every step and made sure everything went smooth. Also Tonya did a great job with the finance part of the transaction.. I would definitely recommend Courtesy Chevrolet to all my family and friends. Your Name says it all. Thank you for a great experience!

CamaroGuy

Aug 1, 2015

Andy did a great job, I was in and out in a timely manner.

Tom H

Jul 21, 2015

I wish all purchases were like this. It was a positive experience from the salesman Richard, to the finance manager.

Moebro2

Jul 14, 2015

Everything was awesome and our sales consultant did a superb job!!! The best car buying experience I've ever had!!!

German J.

Jul 10, 2015

The services was excellent. Courtesy Chevrolet employees were professional and respectful especially Carlos Covarrubias, excellent car salesman. He went out of his way to get us the car we wanted. He was very patience with us and professional. He was very helpful in finding our dream car.

Ann B.

Jun 5, 2015

I had a great experience at Courtesy Chevrolet. I really enjoyed working with Solon Woodward. He was kind and very helpful! I love the color of car he recommended, and I am so happy with my new Equinox!

Neil Oehl

Apr 16, 2015

Everyone is always ready to help you....fine service staff.

ShaneRS

Apr 14, 2015

I still am in shock over how easy the buying process is with them. Bought a car and got what I wanted at a lower price then I was expecting and was out in less than 2 hours. Best purchasing experience I have had after 7 car buying experiences.

Shane507

Apr 14, 2015

Well, to keep the story simple, I went in for an oil change on another car of mine and couldn't pass up the great deal on a 2014 Chevy Cruze! Going here was pure chance. I will say that buying cars from around the country and my first one here in San Diego, I have never had such an easy and pleasant experience. Thanks again to all the great guys working over in the new "Used Car" portion of the lot.

Craig Woods

Apr 10, 2015

Excellent service. Didn't have to wait for days to get a Volt tech.

JamHyde1

Apr 2, 2015

Michelle in service was prompt, courteous and I was out the door in no time at all. Thanks for mounting my front license plate assy. Thanks to Tyler Kamiura for meeting me and ensuring a smooth visit.

Olinda Corcoran

Apr 2, 2015

Justin Novelo was very, very helpful. My mom and I had decided to make a trade in on our 2 Chevy vehicles for a new one for me. I was out of town and my mom had the daunting task of relaying messages of what I was looking for to the sales representative. Justin took the time to sit with my mom and discuss the details. There was a car similar to what I was looking for but because I was out of town, it was difficult to do the paperwork needed to hold the car until I got back. Justin worked a bit of magic and was able to get the process started in order for me to take the car off the lot once I got back.

April B

Mar 29, 2015

I purchased my vehicle from Courtesy Chevrolet in San Diego. LT is a great sales guy. If you are going to purchase from this Dealership, I would highly recommend you see him. He is one of those rare honest and upfront sales man who still exist in the world. Solon was very helpful, he got me what I wanted. My experience was good until I hit the Finance department. It went all downhill from there. I have purchased many vehicles and knew exactly what I did not want. However, they continued to be very insistent on wanting me to purchase all the extra stuff that no one needs. After 45 minutes and a pulsing headache, I finally got him to understand that I was not going to buy what he was trying to sell me. Anyways. LT is great but be prepared for Finance to try to break you into buying what you don't want.

Alex Grimes

Mar 25, 2015

I always go to courtesy Chevy for all my problems, I always receive excellent service.

Adan Perez

Mar 19, 2015

Great service. Car was ready on time. Very courteus and friendly people. Excellent work.

Levi Gundert

Mar 12, 2015

Fast, courteous, and good communication throughout the process ................

Dan

Feb 21, 2015

I was afraid the sales staff would make my purchase a "hard sell" .. but I was pleasantly surprised with my truck purchase and my experience overall. I didn't immediately purchase my new truck, they were patient with me as I did my due diligence and looked at other cars in the San Diego area... I came back and when I saw the truck I wanted they made the decision easy. I will highly recommend Courtesy Chevrolet to anyone who is looking for a new car or truck. The truck didn't have the side steps my wife said I needed ... so they placed an order for them and I"m just waiting for the call to have them installed.

JohnMazz0802

Feb 4, 2015

Andy and the staff at Courtesy Chevrolet do an absolutely amazing job taking care of our 2012 Suburban. Justin and the sales dept are also incredible to the point that yesterday we not only had routine maintenance done on our current Suburban but also bought a second 2015 Suburban to help transport our large family. Thanks Courtesy Chevrolet for being the great dealership you are!

art

Jan 19, 2015

Hi! my name is Art Simuong, I came in contact with your service person Andy Reaves on Saturday for my 1999 corvette were tow in and as soon as I got there Andy greet me with professional and very courteous ,knowledgeable, and will manner person to have help me.I would like to compliment him for a good service that he have providing for me. If in the future I would ever need service for my vehicle, I will not hesitate to return for the service that Andy have provided for me. Again Thank You so much.

Maria Montoya

Dec 15, 2014

Keith was great David too. Over all great experience

Aeisha Fit

Dec 2, 2014

My husband and I have been going to Courtesy Chevrolet for years and we're always 100% satisfied with the high quality of work. They care about their customers, have shuttle service, and are not out to get your money like most service centers. Rafael always takes care of us and represents Courtesy Chevrolet in the most professional way. Time for repairs are always they say and no additional waiting. Great waiting lounge and friendly staff. Courtesy Chevrolet is by far the best service center in town!

Elizabeth Beaver

Nov 24, 2014

I recently purchased my Chevy Cruise with the help of Solon Woodard. We bought it from Courtesy Chevrolet which was our first dealer on our list. Solon was very helpful answering all our questions. He was part of our decision in purchasing the Cruise.On Friday, Nov. 21, 2014, we went to Courtesy Chevrolet for my first scheduled maintenance. There I was greeted by Andy Reeves who was very helpful. In addition to the scheduled maintenance he had the front end aligned at no charge. Overall the sevice was excellent.

Jorge Mata

Nov 19, 2014

Carlos Covarrubias is a great sales man, he well explain to me the hole process of buying a car and the best ways to pay it off and now I am driving a Camaro 2015.

MalibuMan

Nov 17, 2014

Jesse helped me out big time by scheduling me an appointment and having my car serviced after I noticed an oil leak. They had to keep my car for the full day but they offered me a rental and were able to fix the leak which was covered under warranty. Great experience!

732grl

Nov 12, 2014

Tom Bruni and Steve Cox delivered on the deal as promised. I located the car online and traveled to purchase it so I did not want any question of the price once I arrived at the dealership. My out the door price was actually $200 less than the last estimate that was emailed to me. I believe I got a good deal and I got the car I wanted.

Jonathan Bonine

Nov 12, 2014

Rafael was excellent at making me feel like a valued customer and making sure my vehicle was taken care of...

San Diego

Nov 1, 2014

They always go above and beyond what we expect. They always give us a little extra TLC. We feel very comfortable in saying that they have our best interest in mind. We've had a very positive experience from the time we bought the car to each time we bring our car in for maintenance even though we don't always take the time to fill out these surveys to let them know. :o) Thank you for making us feel welcome and taking care of us and our car. It is much appreciated!

Toby_56

Oct 31, 2014

Great dealership to work with. Had the right model truck with the options I wanted in stock. Easy people to deal with and a fair price. Couldn't ask for a better truck buying experience.

SuzanneS72

Oct 24, 2014

Our service advisor, Jessie, was great. He explained what the problems were with my Traverse and what repairs were needed. He was very professional, friendly and knowledgeable. My car feels great again. I bought my car from Courtesy and I'm glad I took it to their service dept. If any additional problems arise, I will definitely take it back there.

Doggiemom

Oct 24, 2014

Had to bring my son's 2005 Impala in for the ignition recall repair. Got an appt quickly and the repair was done in an hour and a half as promised.

David Neer

Oct 23, 2014

I have always used Andy Reaves as my service advisor he knows my car as he serviced it for the previous owner. I get expert service done in a timely manner. I have no problem recommending Andy and the Courtesy Chevrolet team for your service needs.David Neer

jeffrey.huard

Oct 15, 2014

Goof folks. They tell you what you need, how much its going to cost and when the work will be done. No nonsense! Andy is always right on the ball.

apizzola

Oct 13, 2014

Brought my car in for a recall and alignment at 10AM. Went for a walk and returned after 45 minuets. My car was just pulling in from a test drive and being parked. There it sat until 12 noon when I went to ask when it was going to be done. I was told that it was done but the paperwork had not been completed yet. I still had to wait another 15 minutes for them to retrieve my car and get it to me. Forty five minutes for the recall and repair, one and a half hours for the paperwork. I am not sure when I would have gotten my car if I had not asked about it. Not very good customer service the customer has to keep track of his own vehicle to get it done in a reasonable time.

gerardosjr

Oct 10, 2014

I went in for a last minute oil change, they accommodated me and I was out an hour later. Great service, I recommend them for all your car servicing needs..

celest.eliason

Oct 10, 2014

I have bought 2 cars from Courtesy Chevrolet and have used their Dealership and Fantastic Service Dept since 2003. Everything about them is Excellent.Recently they contacted me re recall and Service Dept scheduled online and was so easy and fast. Anything I've had to do for my cars is done by this service dept, from nails in my tire to routine oil changes to Info Center education, fender bender and it is always great work and when not under warranty, is priced great and competitively. They take the time to explain everything and have always been able to help me with whatever auto care needs have come up. This dealership is my Go-To Auto Center.

T Watson

Sep 28, 2014

This was a 1st class experience from start to finish. Every single associate we dealt with was outstanding! This is the best experience I've ever had purchasing a car. I will return to this dealership time and time again. Thank you all so much for the fantastic customer service and our new Tahoe!!!

masterwobble

Sep 28, 2014

I have a 2014 Chevy Volt which I leased about three months ago from Courtesy Chevrolet. Courtesy was by far the best dealer experience in leasing the vehicle that I had in San Diego. The staff was knowledgeable about the car, positive and aggressive in making a deal happen. After the third month my radio/NAV system developed some problems - odd behavior, switching on and off randomly and the loss of the backup camera and Bluetooth. The service tech, Raphael, was [a] very courteous and [b] called me every day (sometimes twice a day) with updates as to what was going on with my warranty repair. Although Chevrolet took several days to determine whether or not the entire unit should be replaced (it was), Raphael kept us at ease about the whole process by explaining it to us at is went along. After a weeks the entire system was replaced and works fine now. It was an excellent experience. I'd buy another car from Courtesy in a heartbeat.

thawatsons

Sep 27, 2014

This was a 1st class experience from start to finish. Every single associate we dealt with was outstanding! This is the best experience I've ever had purchasing a car. I will return to this dealership time and time again. Thank you all so much for the fantastic customer service and our new Tahoe!!!

Alicia S.

Sep 20, 2014

I brought my car in for a recall repair & Rafael Ramirez greeted me upon arrival. He explained everything clearly, & even helped me get some touch up paint for an unrelated issue I asked about. He made everything very easy & convenient for me, and I was in & out of the dealership in no time. I really appreciated his attention even though it was obvious they were having a very busy Saturday.

Alicia S.

Sep 20, 2014

I brought my car in for a recall repair & Rafael Ramirez greeted me upon arrival. He explained everything clearly, & even helped me get some touch up paint for an unrelated issue I asked about. He made everything very easy & convenient for me, and I was in & out of the dealership in no time. I really appreciated his attention even though it was obvious they were having a very busy Saturday.

Earl Wilson

Sep 20, 2014

They let me drop off my car and when I came back the oil was changed and they even washed the car. Great service and Friendly!

kseals12

Sep 17, 2014

I always receive top service at Courtesy Chevrolet in San Diego and Andy Reaves is always friendly, knowledgeable and helpful when i bring my Camero in for servicing. Thanks Andy

jimc0315

Sep 17, 2014

I have been having my e-oil changes performed at Courtesy Chevrolet on my automobiles for the past 3 years. The service personnel are always very courteous and I never have to wait more than an hour to have this service performed. I have recommended Courtesy to my friends and family.

Bill

Sep 10, 2014

Tom Boggess is an outstanding service advisor and I greatly enjoy working with him on the servicing of both of my Chevrolet vehicles!

Heather

Sep 4, 2014

We went to several dealerships and found Courtesy to be accommodating and not pushy. I would return here again to buy a vehicle!

Fordbarrera

Sep 4, 2014

Called andy for appointment. Brought my chevy camaro the next day for safety recall and just took 30 minutes to complete the job. Very efficient. Will recommend to my friends.

knight9_96_00

Sep 2, 2014

The recall was much needed. I was not able to use cruise control because the brake lights would come on while driving. After the factory recall I can now use the cruise control. Andy stayed around late to make sure I was able to get my car back. Thank you much!

bigraynsd

Aug 29, 2014

Brought my Chevy Sonic LT in for the GM Recall and even though it took longer than expected, I was provided with a nice rental which GM paid fully and all I had to do was to top the car with gas. There was no cost to me for anything except for my time. I was totally satisfied with the service and updates I got through out the process. Looking to do business with them again soon.

Hof

Aug 21, 2014

Brought my Volt in for its first service (20,000 miles) and dropped off the night before. Called by Rafael at 715am the next day confirming what needed to be done, and was completed 2 hours earlier than promised!

The Hof

Aug 21, 2014

Brought my Volt in for its first service (20,000 miles) and dropped off the night before. Called by Rafael at 715am the next day confirming what needed to be done, and was completed 2 hours earlier than promised!

Tom

Jul 25, 2014

My salesmen was great, I told them what I wanted to pay and they made it happen, I will be getting my next car from them.

alfredo

Jul 15, 2014

I recently purchased a 2014 Chevrolet Camaro from Seven Davis. This guy gave the wow factor throughout the process. He was not pushy. I hate pushy salespeople, Mr. Davis gave me an overall solution. Here goes my story: I live 7 hours away from dealership. No location could get me the car I wanted (ash metallic gray). I called and said "if you can get me this car today, we have a deal". This man got the job done!!! Tell me this isn't a wow factor? Steve's the man!!!

a.belman

Jul 15, 2014

I recently purchased a 2014 Chevrolet Camaro from Seven Davis. This guy gave the wow factor throughout the process. He was not pushy. I hate pushy salespeople, Mr. Davis gave me an overall solution. Here goes my story: I live 7 hours away from dealership. No location could get me the car I wanted (ash metallic gray). I called and said "if you can get me this car today, we have a deal". This man got the job done!!! Tell me this isn't a wow factor? Steve's the man!!!

Jeff

Jul 14, 2014

It was a pleasant and hassle free experience. I appreciate the effort by all the folks who helped.

2014cruze

Jul 14, 2014

Steve Davis and the entire staff made the purchase of my new vehicle a wonderful experience They made me feel comfortable, answered all my questions, never felt pressured The facility was fantastic Would recommend this dealership to anyone looking for their next vehicle

Fransico lopez

Jun 23, 2014

Great! Very smooth and satisfied with my new car .

JeffBresslin

Jun 18, 2014

Extremely friendly staff that made purchasing a new vehicle as easy as possible. I drove five and a half hours to purchase a specific vehicle that my local dealership couldn't help me do in Las Vegas. Worth the drive from Las Vegas and it made for a great experience.

Susan

Jun 11, 2014

Tom is absolutely fantastic. He knows cars and can identify the issues quickly. He keep me informed throughout the process and is great to work with. I only come to the dealership when I can see Tom.

Leonard

Jun 11, 2014

I called the service department to see if they had time to repair my middle console on my 2013 truck. They had me come in and they installed it that day. Good Work

John

Jun 11, 2014

Overall my service advisor was knowledgeable & courteous. I did not feel he try to sell me a bunch of service that I did not need. I feel the pricing is fair & I would certainly return for future service.

John

Jun 8, 2014

Larry Cook worked me in for a warranty issue - busy Monday & no appointment. I appreciated his effort, even though it took a few hours.

Mariana

Jun 7, 2014

The dealer ship in national city said it would be 3 days before they can see me.. This dealership , Larry, help me to diagnos the problem, index it through my handbook, took me in right away, and it was painless , and easy to just bring it in right away. Thanks again!

Daniel

Jun 6, 2014

My service writer, Tom Boggus, did his usual great job of keeping me informed of the progress on my car!

Juan

Jun 4, 2014

I brought my car in due to excessive wearing on the tires. It was quickly determined that it needed a front end alignment. The alignment was done pretty quickly. Whenever I come to Courtesy Chevrolet Andy Reaves is always so helpful. He puts all his efforts into solving the issue that I am having. He is always very kind and courteous. Everyone at Courtesy Chevrolet are very kind and courteous. It is always clean and neat, and they have great coffee : ) Thank you for a great experience!

Michael

Jun 3, 2014

My experience at Courtesy Chevrolet was a great one! One I did not expect. My wife and I shopped around and we knew what we wanted but didn't find it anywhere else. We were looking for a sales team that was courteous, understanding, and genuine. From my initial communication with Jesse Miller to my amusing contact with George, to Karen who "sealed the deal," my experience was awesome. I will and have already told several people about Courtesy...it's what matters. Thank you to everyone who made the difference in our lives. I've NEVER been so pleased with a sales team. My prayers are continuous for Courtesy, and I wish everyone well! Thank you.

Joel

Jun 3, 2014

mr andy was every helpful and i had to wait for my car part for the recall but i am happy i have my car back. mr andy is always ready to help a customer i am happy you have guys like mr andy

Gail

Jun 2, 2014

Brought my car in fix a computer clinch got a rental and was told that they try to have it fixed by a 4:00 deadlune sunce i needed to get to work. Also was recommended to do service sunce it was there then to bring it back in two weeks. All was fixed and ready by 3:45. Great job to alk!!

Lynore Thomas

Jun 2, 2014

It was very good the service department guys are very helpful

Gloria

Jun 1, 2014

I felt comfortable this time with service adviser this time around. I sure like the customer service rep you have available always to please and introduces herself and her function. There is someone who I suspect is the owner who comes out frequently and says hello when he sees me and I just love it that is customer service. A simple hello.

Zachary

May 31, 2014

Very respectful people! The employees at Courtesy make my experience with tough auto maintenance a lot easier because their tact and professionalism.

Kurtiss

May 31, 2014

Both the service consultant and the store manager made us feel like valued customers and friends. However, the courtesy vehicle driver failed to offer my elderly wife assistance when boarding and disembarking from the tall van type shuttle vehicle.

Tanya

May 28, 2014

I was very impressed with my Salesman, George. George did an amazing job. I appreciated his straight forwardness with all make and models of cars not only Chevy. He made me feel valued as a person as well as customer. George was very attentive to all my questions and concerns. I was not looking to purchase a Chevy but Thanks to George I am pleased that I did.

Jamie

May 27, 2014

The waiting room is great, especially the coffee machine. Service was great when it finally came. However, I did not like that no one greeted me or explained where to report on arrival. I went into the service office and had to wait a while for someone to get off the phone to even ask where to go to get started. The first person I talked to could not help me because they were not an "advisor." Didn't even know what that meant - nothing to indicate an "advisor" is who I need to find. Even a sign explaining where to stand/who to talk to would have prevented me from standing uneasily wondering who I was supposed to speak with & if I was wasting my time in the wrong place. It would also have been nice to get acknowledgement or "be right with you" from one of advisors on the phone. After being helped, service was great. Also, I called in a few times to schedule an appointment and did not get a call back until the last time, when the coupon was expired. Ended up being a moot point - was entitled to free oil change anyway - but I expected more.

Alex

May 23, 2014

Jesse Martin my service advisor is an awesome guy. Takes care of his customers. I recommend him highly. Thanks for the great work!

William

May 23, 2014

We arrived late in the day, actually just after closing time, and the Courtesy Chevrolet team worked diligently and patiently to serve our needs. They presented us with an unprecedented inventory of choices, they negotiated in good faith, and they stayed late to sell, explain and deliver the new Camaro to us so our daughter could drive it home that evening.

Michael

May 22, 2014

The whole experience was excellent. I only wish that if there was free wifi that they let us (the customer) know.Thanks

Beryl

May 21, 2014

I brought my car in for an oil change, and because the service engine soon light had come on (and the car had suddenly started making a scary noise). Larry, in the service dept., was very efficient, letting me know what they would do, getting back to me with an estimate, and having the car ready in a timely manner.

Isabella

May 17, 2014

Got a couple of odd codes on my 2007 Equinox, was just a few minutes away from the dealership; called my Service rep Tom Boggess and he had me bring the car in immediately...Since it was late in the day Tom Boggess arranged a shuttle ride home for me by Tony (very courteous and helpful, as I had a heavy baby car seat that needed to be carried up several steps at home). My car was fixed by the next afternoon and Tony, the shuttler, was again at my door helping me carry the car seat with the baby in it back down the stairs and into the van. When we arrived at Courtesy Tom had my car ready and Tony carried the baby into the Cashier's Office and then helped me get the car seat and baby back into my car. That was amazing service! I am always well taken care of at Courtesy...Thank you, Isabella "Bella" Vigilio

Barbara

May 17, 2014

Both my initial and follow up sales person were attentive to my needs and expectations and requests for how I wanted to do business.

Kenneth

May 17, 2014

I am very satisfied with the service every time I come to Courtesy Chevrolet and Andy Reaves is alway a big help.

Dana

May 16, 2014

It was the best experience I've had buying a new vehicle. Mac was a great help in showing me all the functions of the car.

Blanca

May 15, 2014

Service was very good as usual. Andy in the Service Dept. did an excellent job of getting the work done quickly and as always, he was very professional.

Marilyn

May 7, 2014

Everyone was very friendly and helpful, what can I say they got me in a beautiful Chevy Cruze LS 2014.

Paul

May 7, 2014

The greeting staff was excellent at the point of our arrival. Moreover, Rafael Ramirez the technician who handle my recent car service was very professional and meticulous to detail.

Judi

May 6, 2014

Andy is always willing and ready to take me in and fix or maintain my Equinox. I really appreciate his flexibility and his ability to make me feel like I am his only client! Very impressed as always with Andy and your entire team

JWH

May 6, 2014

I was provided a clean and economical GM courtesy vehicle while my warranty work was being completed. I was continually kept informed of the progress of the repair by my service advisor - Rafael. A dealership that goes out of their way to satisfy a customer and to keep them for life.

John

May 5, 2014

I came in with a problem from a previous sale. The salesman and manager helped alleviate that with minimal time.

Catherine Estep

May 5, 2014

I got a new car and I received great customer service from beginning to end! :)! I will come back in the future and refer friends here:)

Andrew

May 4, 2014

Jesse was great. Very upfront and hospitable. Answered all questions even when he was not at work. We closed on a car on his day off and he was still involved via phone and text as Bill did all the final sales explanations! Thank you Jesse!

Karen

May 3, 2014

Great staff all the way around, Justin, Jesse & Louis were great. I left there with a full tank of gas and a clean truck. I give them 5 stars.

Eric

May 2, 2014

Jack Justin and especially George really took great care of me. They gave me options, worked with my budget and followed through on their promises.

Dede Ludd

May 2, 2014

Eduardo was very pleasant, eager to assist and very professional. Great experience!

Isabella

May 2, 2014

My 2007 Equinox's speedometer stopped working and I was also having trouble getting the key to release after turning the car off. My service advisor, Tom Boggess, went out of his way to be helpful with the problem I was having.Since 1997 I have used the Service dept. at Courtesy Chevrolet for my autos and Tom has always been my advisor. I always trust his advice and solutions to the problems that arise...He is the best!

Ryan

May 2, 2014

It was thorough and checked all bases that could be a potential issue for me on my service visit. Thanks again.

Joseph

May 1, 2014

My experience with Courtesy Chevrolet was great! Jesse provided us with great service and we will definitely purchase our future vehicles there.

Anna

May 1, 2014

It was extremely positive. I had been to other Chevrolet dealerships and was uncomfortable with the strong salesy people that didn't seem genuine. At Courtesy I immediately felt comfortable as if they were there for my needs and to help me find and get the car that I wanted. It was my first car buying/leasing experience on my own and they left a great impression.

Daniel

May 1, 2014

I had some concerns with a factory recall and i had scheduled maintenance this dealership took care of it quickly and professionally. my car was ready when they said it would be, i have not had any problems with these guys.

Terry

Apr 30, 2014

I had my vehicle oil changed and they owed me a full detail from a year ago and the service manger honored what they told me they were going to do a year ago for free, the reason they did this was because my vehicle was returned to me dirty on one of my services I had done their. Service Manager was a really good guy to handle your problems

Keri

Apr 30, 2014

Everyone that I spoke with and interacted with at the dealership were friendly and very helpful. I am beyond satisfied with my purchase.

Kevin

Apr 27, 2014

if I had to say the one bad thing I experienced was the fact that I wss talked into going for the lease because it seemed like a better fit for me, but my credit through GM would not allow it, so purchasing is okay too.

Gerald

Apr 25, 2014

Beautiful and Clean newly remodeled facility. Polite staff and no pressure. Vehicle was returned to me washed and cleaned. I would recommend you visit this Dealership.

Jake

Apr 25, 2014

Courtesy is an exceptional place. Took care of my repairs and service without any problems, and provided an outstanding customer service. I am thoroughly satisfied, and would absolutely recommend Courtesy for any and all needs.

Christen

Apr 24, 2014

Went in expecting to be hounded by salespeople and be pressured into buying. Found friendly staff who worked with us without being pushy and got us in a vehicle for the price we wanted.

Cami

Apr 24, 2014

It was a great experience. Everyone was helpful and worked things out with our unique situation. Got us into what we were looking for. Couldn't be happier!

Michael

Apr 24, 2014

Although I had a confirmed appointment via your automated system and walked in with a printed Email receipt for the date and time, the dealership had no knowledge of the appointment and it was quite awkward to accommodate my vehicle on a Saturday. They were very gracious and o.k.'s a rental car for the weekend so a tech could work on my vehicle on Monday, however I would have liked to walk in with less of a glitch and creating no hard feelings or hard work for the service dept.

Malcolm

Apr 22, 2014

I called late in the afternoon about 3.30 for a oil change ( I was going on a road trip the next day) and they were able to squeeze me in at 4pm. I was out by 5pm and hit the road. I appreciated the service on such short notice. To top it off it was a free oild change on my truck. I will be back to Courtesy for all my maintenance and repairs.Thank you

Peter

Apr 22, 2014

I was alerted by On Star of need for oil change and it was followed up by Scott Hasted from Courtesy, but when I got there Andy said it was early. How should I know who or what to believe?

Michael

Apr 22, 2014

Salesman was Matthew Lyons. He was great. Knowledgeable and very funny. Took the dread out of buying a car. David was the financial Mgr and worked very hard to get me a great deal. He kept working and got my pmnts lowered by 30.00 a month. (Huge for me) Recommended a lady from my credit union so she could get a new truck.

Christina

Apr 21, 2014

Jesse and America are awesome! ! They both made the whole experience very easy. The both deserve special recognition on their outstanding customer service.

Darnell

Apr 20, 2014

Overall this was a nice experience. I sort of felt like the cost of a two screw part was sort of expensive on the labor end. None the less, my car is fixed and I am a happy camper. Larry Cook was very informative and patient with my many questions.Thanks Courtesy

Peggy

Apr 19, 2014

Jesse Martin was very helpful and responsive. In addition to assisting with my 5000 mile service, he figured out an issue that I was having with the sound system and taught me how to navigate through that issue.

KL & MQ

Apr 19, 2014

We went to Courtesy Chevrolet looking for a small car with great gas mileage for work use. We were immediately greeted by Rackie Bodden and informed him that we were interested in the Sparks, and he got right to work. His friendliness and efficiency were incomparable; he went out of his way to assist us in finding just what we were looking for. We left the dealership with smiles on our faces, having had a really enjoyable sales experience and getting exactly what we wanted. We love our Chevy Spark, and we'll definitely be recommending Courtesy Chevrolet--and Rackie--to all of our friends, family and coworkers!

Marilyn

Apr 18, 2014

Everyone is extremely friendly and helpful. Rafael in the service dept. is very nice and Tony, the shuttle driver, is a very special young man--he is courteous and friendly and you are lucky to have him representing your company to the public.

Neil

Apr 18, 2014

After the many years I have been a customer here, I have always been treated well. Everyone goes out of their way to please and take care of the "customer first."

Navil

Apr 17, 2014

Everyone was friendly, and approachable . Carlos Covarrubias our sales person was above and beyond amazing, was caring to our request and patient with all of our questions. Going to recommend him with all our friends and family.

Rollie

Apr 17, 2014

during the two stages my vehicle was filled with 7 quarts of oil when it only holds 6 quarts of oil. If I didn't check it would have shown no issues when we would have tested it at 1000 miles. The GM website also specs out on line for 6 quarts for the 5.3 litre engine

Mercedes

Apr 17, 2014

George was very helpful. He really went above and beyond to help us find a suitable car for our family. I appreciate the attention and customer service provided. My family and I traveled 2 hours to visit Courtesy Chevrolet and the staff did everything possible to make my children feel comfortable, while my husband and I purchased the car. Thank you Courtesy Chevrolet!

John

Apr 16, 2014

Jesse Miller was GREAT! As was George (Jesse' Team Leader). These folks made us feel like family and worked hard to get us just the vehicle we wanted, at a fair price. One of the best car-buying experiences (the other was also at Courtesy 10 years ago).

Yara

Apr 16, 2014

Andy in the service department was very helpfull and he took very good care of meand my car. I would comeback to this dealership just so I can deal with him again.

Damon

Apr 16, 2014

My visit was very pleasurable. I was treated with the utmost respect and everyone involved went about getting things done as quickly as possible. It seems as if I was in and out in no time. Thank you very much for a pleasant experience. Damonj.

Ken

Apr 16, 2014

Great! They got it done within the time estimate. Jesse the service advisor did a great job. Also the young lady, Amerika, that does customer support there is awesome. She is very pleasent and showed true concern when I was trying to find something I misplaced. She even called me about it the next day. I later found it elsewhere. Thank you.

Theresa

Apr 12, 2014

My service Rep attendent Andy addressed all my concerns needing attention. Comforting knowing I could leave my car and issues with him needing attention knowing they would all be resolved in a timley manor.

Kevin

Apr 12, 2014

Larry Cook has been helping get our truck up an running for the past six months. We are finally done with all the major repairs and hope to be in sustainment phase. Thanks to all the guys doing the "grunt" work. It is appreciated and doesn't go unnoticed! You're keeping my truck on the road for another 10 years!

Blanca

Apr 11, 2014

Andy is the Service Department took care of all my issues with the car. I was given a rental car while the repairs were being completed. Excellent job as usual.

Angela

Apr 11, 2014

After having my car for only 2 weeks, I noticed that the amps when driving would sometimes be at about 14.1 but for several days would also fall to the line just below, which may be about 12. This is not normal as we have another GMC car that is always at 14 no matter how many accessories. I'm concerned because it is not consistent. Most of the times it is up at 14, but not always. I brought it into the dealer for service and basically the Service Technician told me that until the light comes on, the car is fine. Which means that by the time the light comes on, I'm a pedestrian. I do not have any faith or confidence in the service technicians at Courtesy Chevrolet and will NEVER bring my car back there.

Christopher

Apr 11, 2014

MY EXPERIENCE WITH COURTESY CHEVROLET WAS OUTSTANDING AND PROFESSIONAL. I WILL DEFINATELY BE GETTING ALL FUTURE SERVICE FOR MY VEHICLE AT THIS DEALERSHIP!

Francisco

Apr 10, 2014

I have solely dealt with Mr Larry Cook. He is professional courteous and has always made me feel like a valued customer and not just another number. I will continue to take my vehicles to Courtesy Chevrolet soley based on the fact that Mr. Cook is there. The facilities were clean (lounge, bathrooms, vehicle lot)Mr. Cook got me out of there fairly quickly and my camaro is runnin great.... All in all a very pleasant experience.

Daniel

Apr 10, 2014

Vthey were very efficIent. I came by without an appointment and they were able to the problem and get my car back to me by the next day.

Bernita

Apr 10, 2014

The Chevy Cruz is the third car that I have least from Courtesy Chevrolet. I have always received great courtesy and serevice.

steve alaksic

Apr 9, 2014

The gentleman was awesome in assisting me with my new car

kelly neff

Apr 8, 2014

Very good and informative salesman . . . . . . . . .

Spaniard

Apr 7, 2014

First of all, my wife and I want to say "thank you" to all the workers of Courtesy Chevrolet, and specially to George Nohra and Stephen Davis "LT Davis". My wife and I were looking for a good car, a used car with not many miles, and that is what we got. But for me is not just the car, it is the way they were treating us, even when I had to go and my wife was still there. They are gentlemen. Exquisite. I don't mind pay a little bit more if I have the certainty that I will enjoy the car for years because I did a good purchase. They didn't push, they were fair enough since the beginning. I was In bad mood after being the whole morning in another car dealer where I lost my time. But everything changed when my wife and I arrived to Courtesy Chevrolet . This happened 3 weeks ago and they deserve the best of the reviews. Sorry my English but I am from Spain. Thanks a lotEspanol - Primeramente mi mujer y yo queremos decir "gracias" a todos los trabajadores de Courtesy Chevrolet y especialmente a George Norha y a Stephen Davis "LT Davis". Mi esposa y yo estabamos buscando por un buen coche, un coche usado con no muchas millas, y eso es lo que conseguimos. Para mi no es solo el coche, es la forma en que ellos nos trataron incluso cuando yo tuve que irme y esposa estaba todavia alli. Ellos son caballeros. Exquisito trato. No me importa pagar un poco mas si yo tengo la certeza que yo voy a disfrutar del coche por anos porque hice una buena compra. Ellos no presionaron ellos fueron bastante claros desde el principio. Estaba de mal humor despues de estar toda la manana en otro concesionario de coches donde perdi mi tiempo. Pero todo cambio cuando mi esposa y yo llegamos a Courtesy Chevrolet. Esto sucedio hace tres semanas y ellos se merecen la mejor de mis criticas. Disculpar por mi ingles pero soy de Espana. Muchas gracias. FJC AND JDC

Justin Moore

Apr 7, 2014

Very curtious and knowledgeable. He helped us with everything and was very nice to work with

Francisco J Caamano

Apr 7, 2014

Awesome, gentlemen, professionals. I want to mention George Norha and Stephen Davis. They took care of my wife as the best they could and I am grateful with them. I wanted a used Chevrolet Camaro and I got it. . They are men who deserve the best for being fair, hard workers, and keep their word. They are an exemple o how a worker must be. Thanks a lot to all of that dealer.

Harold

Apr 6, 2014

When I brought my Chevrolet Cruze with problems on 4/2/14,the service advisor,Rafael Ramerez,was very helpful & concerned with the problems which I was experiencing.

Diane

Apr 6, 2014

they fixed my windshield washer connection (tube) for the 2nd time and so far it is working. Andy (service advisor) said he put some adhesive on it to make it stay this time. Hope it works. When I brought it in for oil change etc., the tech did not reset my oil change indicator on dash which showed check engine display on dashboard. They reset this and so far it has not come back on. Andy said I will have to schedule another appointment to find out why i'm only getting 22.5 miles per gallon when I should be getting 27mpg city and 37mpg hwy. with a combined city/hwy of 31mpg. This is one of the reasons i purchased my 2013 Sonic

Brenda

Apr 5, 2014

Larry is always helpful in assisting me in maintaining my car. I rely on his advice. The shuttle service makes getting my car serviced very convenient.

Yolie

Apr 5, 2014

Courtesy Chevrolet has excellent service. No matter how busy the Service Advisors are they always take their time with each customer.

Michael

Apr 3, 2014

I own a C6 Corvette and am having some specialized work done on it at Courtesy. My service writer is Rafael Ramirez and he has done an excellent job for me.

Jadus

Apr 3, 2014

LT and the guys and girls of courtesy Chevrolet were nothing short of awesome. They were so friendly and patient. My wife loves her new sonic. We appreciate all the help! Job well done.

Tj

Apr 2, 2014

Great work !!! Thanks for getting my clutch operating properly has normal feel now . Service writer Jesse very knowledgable and the tech figured out was wrong with my car after only being in the shop a short amount of time . Highly recommend Courtesy Chevrolet .

Ryan

Mar 29, 2014

This is the 2nd new Tahoe I have purchased from Courtesy. I go back because of the great customer service and the exceptional sales people. Rackie was fantastic and was really great to work with. The Sale manager worked with me superbly and did his best to get me a great deal on my new Tahoe, something that we both were very happy with. My wife and I love the new car, we have a child on the way so this Tahoe will provide the safety, as well as the comfort and luxury for our growing family. Thanks Rackie and Courtesy Team!

Heath

Mar 28, 2014

The staff was friendly, knowledgeable, professional and worked with me while explaining everything more than once and answered all my questions to a satisfactory end.

Ronald

Mar 28, 2014

Raphael is always professional and courteous. He lets us know what we need to get done and they usually deliver ahead of schedule. I have a 2003 model I bought new from Courtesy and I've ONLY taken it to Courtesy for service. That's why it's lasted me 11 years.

Nancy

Mar 26, 2014

I've come to expect the excellent, friendly service that I receive at Courtesy. And the answer t the first question is excellent, but couldn't get that to register on my computer.

Johnna

Mar 26, 2014

Andy my service adviser was wonderful as usual and my car was completed on time. My only issue is this car is 2 years old with just barely 30k on it and I have had to have major repairs on it including having the lifters replaced at 11K, with 36K approaching and my warranty ending I am very worried about the likelihood of another major issue and my warranty being over. I guess it is true what they say never purchase a car the first year the model hits the market. My Sonic has been nothing but trouble for me.

Stephen Markosky

Mar 24, 2014

Came in to have my car serviced for the first time, Andy was very helpful in answering all the questions that I had about it.

Diskin

Mar 22, 2014

Jesse was great. I plan to get tires he recommended and more service to come in may from your dealership.

Bonnie

Mar 21, 2014

The only thing I would change is having the cars washed and dried earlier. It is inconvenient to wait for the employees to dry the car while I am waiting.Otherwise I am pleased. The dealership went to bat for me to have a repair covered by the lapsed warranty because I drive so few miles.

Roy

Mar 21, 2014

My name is Roy Wragth and I recently had my Camaro At your service department. The service staff was great, From the greeter to the advisors. Jesse Was my service advisor for a clutch issue on my 2013 Camaro SS. He was able to get me in on such short notice, and even kept in touch with me to give me updates on my Camaro. He was very professional and understanding. I was so satisfied with the service that i recommended my buddy to him for some work he wanted on his corvette. Great job man i Appreciate it a bunch.

Warren

Mar 19, 2014

All people that I came in contact with during this transaction were more than great !! Thank you for your service. Looking forward to seeing you people soon.

Jessica

Mar 19, 2014

Andy, as well as all of the other service employees are awesome. They treat me and my dog well and always offer any kind of assisstance that I may need. The only concern I have is that I agreed to become a member to get the member price on my maintenance services, however I was not told that it is $69 to become a member. When I came to pay and pick up my car, I was wondering why the cost was so high. $69 for a membership, and another $47 in "miscellaneous" charges. I'm not ok with that.

Jason

Mar 19, 2014

I received prompt service and feedback from staff. I was told about optional and recommended services but did not feel pushed to pay for services that I declined.

Sandra Torcellini

Mar 19, 2014

Love the way I am treated and happy to work with Ed!

Daniel

Mar 18, 2014

I brought my vehicle in for an undetermined noise. The staff was able to isolate the problem and remedy within a day, a provide a rental vehicle in the meantime.

Guadalupe Medellin

Mar 18, 2014

Great as always I'm whatever service . . . . . . . . . . .

Emily Rubalcava

Mar 17, 2014

Extremely easy and flawless. Jesse was great and friendly.

Roxanne

Mar 16, 2014

I had a great experience. Evevryone was really helpful and friendly. The only problem is that you guys send out way too many surveys about everything!

Michael

Mar 16, 2014

While there were some issues in the beginning, the Chevrolet team, from my sales person, to the manager , to general manager all went out of their way to correct the issues!

John Cochran

Mar 14, 2014

Very responsive, quick and courteous , a good experience

Celeste

Mar 13, 2014

Everyone is friendly and helpful in the Service Dept. Andy Reeves can answer all my questions or find the answer. Service dept is always timely and when I need to leave my car, it is easy to catch the shuttle.

Jason

Mar 13, 2014

Joe was no pressure, which is what sealed the deal. I cannot stand pressure from any salesman. Other bonus points were willingness to show us cars we made clear we were not interested in buying (just had to check out how cool they were, i.e. the Hot Wheels Car!). That extra time and effort were noticed and appreciated. This was definitely appreciated considering the late hour of the evening!

Carolyn Steuermann

Mar 13, 2014

Very satisfied. Larry greeted me very cordially, explained everything in detail. No surprises with the bill. Jan at the cashiers was very friendly.

Erik Feider

Mar 12, 2014

Excellent service and attention to detail ............................

Dari DeSousa

Mar 11, 2014

Pleasant, friendly, quick. I like the new customer lounge, very comfortable. I bought my car here, so I like doing all service here.

Rosie Lopez

Mar 10, 2014

Excellent,!,,,, they were just too nice ... Thank you very much Aa a a a

Lisa

Mar 7, 2014

The service department was awesome. They got me right in to find out what was wrong with my truck. Their customer service was impeccable. Thanks again Chevy for making my day.

Zachary

Mar 7, 2014

The service was great! The staff definitely found me exactly what I wanted, even though it wasn't even on their lot. I'm very happy with the price I am paying as well as the service that was provided to me.

Patricia

Mar 7, 2014

Everything needing attention was taken care of promptly. We were informed of progress, possible problems and approximate completion time. Everything was very professional. My parents used the service department for all of their vehicles for almost 50 years. I would not take my truck anywhere else! The superior service continues!

Patric

Mar 5, 2014

The service was extremely quick. Raphael fixed the problem with my battery and I was very happy and pleased with his service.

Brandon

Mar 4, 2014

The experience was fast and friendly. Got exactly what I wanted and the terms were exactly as discussed on the phone. Steve Cox and Macaria Rivera were great to work with.

Kristina

Mar 4, 2014

Raphael is a great service representative. I can alwYs get a hold of him and his timing is accurate and always has a smile. Would highly recommend him to friends that have Chevys

Whitney Evenrud

Mar 4, 2014

My experience was wonderful! Eduardo was very helpful and I will definitely come back here.

Kyle Petzinger

Mar 3, 2014

Great! Quick & easy. Just needed simple service and it was all free with my certified used car.

Vaughn

Mar 2, 2014

Very helpful and accommodating. I loved that they put my car on the charger before I got there! And Jesse went above and beyond. And was really cute

Shaylee

Mar 2, 2014

Everyone was very personable and made sure to do their best to meet our wants and needs. It was a pleasure as always.

Volt_Owner

Mar 1, 2014

This review is easy....I knew I wanted a Volt. I emailed Steve Cox at Courtesy and he got back to me right away. We talked on the phone and he gave me some numbers that beat the socks off one of his competitors. I showed up at the dealership, walked the lot, picked the Volt I wanted, sat down, they brought me the paperwork as discussed on the phone, signed with finance and ...BAM...out the front door in 2 hours flat. My sales person Macaria Rivera was also very nice and helpful. The cars is pretty darn cool also....Without a doubt, the smoothest car buying experience to date!

Roger

Feb 28, 2014

Everyone was very courteous and had taken care of my needs within a reasonable time. I left very pleased with the service.

Linda

Feb 28, 2014

Your staff represent your logo "Courtesy Chevrolet". My husband, my better half, was treated with professionalism, patience, and respect. I noticed this was happening to the other customers as well!

Beverly

Feb 27, 2014

i was impressed with Jesse Miller,he knew the cars features ,and was very comfortable to deal with ,George, his team leader was good also.Maureen in finance was excellent as well.All in all a very pleasant experience.

Sherri

Feb 27, 2014

Stephen Davis was excellent!! I was unsure about what I wanted to purchase,,(just came in to "look") He even walked over to a completely different lot to show us other models I was interested in and was knowledgeable about each vehicle I asked about..wasn't pushy or aggressive in making me feel like I had to pick a certain vehicle or that I was wasting his time everytime I changed my mind about what I actually wanted. Throughout the process he gave my husband and I time to discuss if we even wanted to go ahead with a purchase without a salesman breathing down our backs (which I loved as it is the biggest reason I hate car shopping! To me...this was the biggest and most important...Made me feel more knowledgable about the various vehicles without pushing for that sell which in turn made me want to buy one! Very impressed as im a tough sell at times :)

Kenneth

Feb 27, 2014

very nice staff with a good attitude willing to go the extra mile for there customers. service department staff were great, they dropped me at home and picked me up when my car was finished.

Jamal

Feb 27, 2014

I am glad to be a Chevy owner. The customer service is 100% sold. I have serviced my car since the day I bought it at your branch and is been serviced by one person only since then.

Sara

Feb 25, 2014

Rafael Ramirez. Was very professional and he took the time to listen to my concerns and took me for a test drive to trouble shoot the problem, I also love that they washed. my car.I had a very good experience at the mission valley dealership ,and will be back. Thank you Sara Gonzales

Debbie

Feb 25, 2014

I have no problems except I was spoilt by Saturn. They had two lines for oil changes only. No appointment, no wait. Drive up. Watch them change oil, fill all fluids, rotate tires got to watch everything being done to my car. They took it in the back, washed it. Brought it out and within 45 minutes I was back on the road. Happy as a clam. Never a wait. And I always felt like I should tip them. I was very happy with my service. Shortest time it has ever taken. But I really was spoilt by Saturn.

Daryl

Feb 24, 2014

I recently purchase a used Toyota Tacoma from Courtesy Chevrolet and my overall experience was great from starting with Stephen "LT" Davis to George one of the assistant GM's ( I think) to Maureen in the finance dept.. Not pushy to make a sale but had what was in my best interest at mind. Coming down from North County to complete the sale, I was assured by George at Courtesy Chevrolet they could make it happen and they did.

Anna

Feb 22, 2014

the service rep was nice. It actually took as long as he said (1 hr). the last time I was here it took an extra hr, just for the oil change. I did have to wait 15 min after my appointment.

Dennis

Feb 21, 2014

The team at the dealership was pleasant to work with. They negotiated a very good price for us as military customers and had authentic attitudes -- can be hard to come across in the field. I highly recommend courtesy Chevrolet for the purchase of a new vehicle!

Alan

Feb 20, 2014

Overall it was a good experience buying a car from your dealership. I appreciated the mostly laid back encounter with the sales people and only had a few uncomfortable moments.

Elaine

Feb 15, 2014

I have bought a car from Courtesy Chevrolet and was very pleased with it. It lasted 16 years ( Caprice Classic) Everyone here is very helpful,easy to talk to and likeable!

Michael

Feb 14, 2014

I delt with service writer Rafael, good experience. He is very professional. I had to be taken home by your shuttle service and picked up again. Very pleasant drivers and knew their way around roads.

Thomas

Feb 14, 2014

Having dealt with many car dealerships and sales people, I found that Courtesy, and Ms. Macaria Rivera, in particular were the best. She outperformed about a dozen competitors by quickly finding a truck that met my requirements. Others either claimed that none were available within 1,000 miles, or took a day or more longer to find one. My wife and I really enjoyed dealing with Macaria. She is a real asset to Courtesy Chevrolet and General Motors Corporation!!!

David

Feb 14, 2014

Everyone was extremely helpful and were more than willing to answer all my questions. I had the best car buyers experience that I ever had.

Michael

Feb 13, 2014

This is the second vehicle I have purchased from this dealership. I feel like a valued customer. The staff, including the manager went above and beyond to make this experience easy and comfortable.

Randy

Feb 12, 2014

I purchased three new cars from Courtesy Chevrolet in 2012. I have taken all of them to Courtesy for scheduled maint. and repairs. The Service Dept. is outstanding, specifically "Andy." I would recommend Courtesy, which I have, because of their Customer Service, not only during the buying process, but the follow-up after the purchases are made.

Blanca

Feb 12, 2014

I have used Courtesy for all three of my cars. Andy (Service Dept.) has always exceeded our expectations in customer service and repairs have always been done to the highest standards. I purchased all three cars from Courtesy in 2012.

David

Feb 12, 2014

Everythig was great except my truck was sitting out front for 30 min after they dried it just waiting for the paperwork and keys.

Ryan

Feb 12, 2014

Larry handled and addressed my concerns exceptionally well this go around. I was very pleased with the outcome and the warranty repair. He was able to make everything happen on my time and schedule which was very helpful. I will be back in a month or two for an oil change and will be surprised if I am treated any differently. The advisers are there to make sure your concerns are taken care of and handled in a timely manner.

Ilona

Feb 12, 2014

This is my 6th new car from this dealership; everyone there is the absolute best at their jobs. My salesperson found me all the rebates I needed!

Sophia

Feb 11, 2014

Thank-you for taking care of me and my car the suspense of not knowing what was going to happen was a little nerve racking but the guys went abovery and beyond to make sure I left happy. Sophia

Carl

Feb 11, 2014

I have been coming to your dealership for years. I have recommended it at least 3 times if not more to friends. I feel your staff is always very on top of things and treats me well. I love your waiting room area.

sonia ESTRADA

Feb 11, 2014

Today I went to Courtesy Chevrolet to buy a new car. Everyone was very helpful and I am completely satisfied!

Keith

Feb 11, 2014

I was in and out for an oil change in about 45 minutes without and appointment. Great service each time I visit.

Rene

Feb 11, 2014

Courtesy Chevrolet has given me nothing but excellent care and service starting from the salespeople (George and Kristi) to the service I recently had. I bought me previous vehicle there and that's why I went back to upgrade.

Henry

Feb 11, 2014

We have been customers of Courtesy Chevrolet for many, many years for the simple reason for their extremely excellent service.

Richard

Feb 11, 2014

I came in by appointment to get a free multi-point inspection which was performed on time and to my total satisfaction. I also had my oil changed while I was there. All in all, a time well spent.

Alex

Feb 11, 2014

First time at your dealership and Larry Cook was nice and polite and did everything he could to solve my issue on my camaro. Well be back for future services.

David

Feb 11, 2014

I really appreciated the friendly caring service given to me by Raphael from the Service Department. Raphael provided me with a place to work and arranged for the rental car. well Done Courtesy Chevrolet!

Chase Massey

Feb 10, 2014

I came into Courtesy to buy a new car, and I chose this place because they had such great on-line reviews so I wanted to check them out...and it was an excellent experience! Steven helped me get a new car and I will definitely come back here.

Shane

Feb 10, 2014

Very Professional. Extremely courteous and helpful. Great Job!! I highly recommend this dealership to anyone searching for a new or used vehicle.

Gary

Feb 9, 2014

Prompt, considerate service. a special job well done to Mac. Buying a new car was a very comfortable experience. The end

Kristy

Feb 8, 2014

We bought our 2013 Tahoe a few months ago. Steve Cox and his entire team were amazing every step of the way. I've not had this experience ever with buying a new vehicle. I feel like Steve was very upfront and honest with everything, and it helped me so much. He new I had done my homework so there was no pushy sales tactics. I told him what I wanted and he went the extra mile.

papafitz

Feb 4, 2014

Had a great experience with all staff.all very nice courteous and friendly.would recommend to friends and family.Eduardo salesman was cool.dealer was clean and and comfortable.

jamesalonzo

Feb 2, 2014

Excellent customer service. Professional, courteous, accommodating and family friendly atmosphere (bought my kids dinner). Would recommend Ed to friends and family. Would purchase another vehicle from him again.

ANGRY

Jan 26, 2014

I had an absolutely horrible experience. The day started if with them saying that they were holding a car for us. So i got my money and headed out on a three hour drive to San Diego from yuma Arizona. When i arrived to the dealership i see the car driving off the lot!!!! They SOLD the car that they "Said" they were holding for me. After that they claimed to feel bad and for four hours they tried selling me a newer car for 3,500 over my budget. I can say they did give me $20 for gas, but they sold they car out from under me..... BEWARE

Julio92113

Jan 21, 2014

I bought my chevy cruze in a different dealership and got out of the military and moved back to San Diego, I have been taking my car to Mr. Andy Reaves at Couretesy because he is a Really awesome person to deal with, he is very courteous and does everything in his power to make you a satisfied customer, I have been dealing with Mr. Andy for over a year taking care of my services and recalls stuff on my car, I highly recomend doing business with Mr Reaves,

JessaK

Jan 21, 2014

I had an absolutely horrible experience with this dealership! I had sent in all my information via their sales website the day before so I knew whether or not I would be able to purchase the car we were looking for, shortly after I submitted my information, I received a phone call from a nice gentleman that said with my credit score(mid-upper 600 range)I should have no problems being financed into the car I was looking at. Well the next day my fiance and I decided to go down and take a look at the car, and had hoped to drive away in our new vehicle, unfortunately their finance department and internet sales department do not seem to communicate! The finance worker was extremely rude and pretty much laughed at what I was looking at and said it would be impossible for me to purchase a vehicle because I was a first time buyer....well, about 6 weeks later, I was able to purchase a new vehicle without a cosigner on my own for a more expensive vehicle and a lower monthly payment. I also did not have to put any money down unlike with Courtesy who had stated they would need $500 down. In my opinion, shop elsewhere! You will have much better customer service and will most likely find a lower interest rate at another dealership!

sdpiel1

Jan 17, 2014

I recently purchased my certified preowned 08 Pontiac G8 from Courtesy and the entire experience couldn't have been eaiser. Every staff memeber there was very helpful and friendly. Stephen Davis and George Norah really helped me out coming to a price that I would be able to afford to get the car. Larry Cook in the service center has also been extremely helpful with any repairs I need. They gave me a whole set of brakes all around for free! Great facility, great staff, definitely would recommend this place to anyone.

sdpiel8

Jan 16, 2014

Everyone here at Courtesy has been amazingly helpful and friendly. Stephen Davis helped me close the deal on my G8 and I absolutely love it.

kdstieg

Jan 15, 2014

I had a fantastic experience at Courtesy Chevrolet. Mac, Steve and George were all amazing and extremely professional. Everyone was very friendly and patient. I also got a great deal, and left with the exact car I had been searching for! If anyone wants a new/used car I will be sure to send them to Courtesy Chevrolet!!!!

Trandanny91

Dec 18, 2013

Went to courtesy Chevrolet and bought a used car. Ed was great at getting me into a car i wanted. High recommended to everyone looking for a car.

drew

Dec 1, 2013

People friendly and helpful without buying pressure.

Joshua Smith

Nov 25, 2013

I was very Satisfied with how fast everything got done. Great customer service, Jesse met all of our needs!

Gaskill10

Nov 23, 2013

RAFAEL IS AWESOME, VERY FRIENDLY & PROFESSIONAL, EVERY TIME I NEED SERVICE I TAKE MY CAR TO HIM & HE TAKE OF WHATS NEEDED, I THINK HE SHOULD BE SERVICE MANAGER. THANK YOU RAFAEL. YOUR AN ASSET TO COURTESY CHEVROLET.Dorothy Gaskill

Olivier

Nov 3, 2013

Eduardo is listening carefully rather than pushing you to buy a car not for you. And he is very friendly too, you find yourself in confidence and the sale becomes then a pleasure.

oliviera

Nov 3, 2013

Eduardo is listening carefully rather than pushing you to buy a car not for you. And he is very friendly too, you find yourself in confidence and the sale becomes then a pleasure.

poly

Oct 30, 2013

This was a perfect example of wonderful service when I heard from my service representative within 48 hours of an onstar notice to me and the dealer that my vehicle needed servicing

Lfue

Oct 17, 2013

Great service, good place to buy. Would recommend to all my friends and family. Eduardo is professional and does not pressure you at any moment.

Blanca

Oct 10, 2013

As always, Andy took care of all my concerns with the professionalism that I have come to expect. He recommended additional service that I agreed to have done to keep my car in top operational condition. I have all three of my chevrolets serviced at Courtesy because I know that I will always get a thorough inspection and recommendations as to what needs to be done to keep them in great condition. Thanks again

buster23

Oct 3, 2013

I swore off GM products in 1987. The Volt made me interested again. I was impressed by everyone I met at the dealership. They always let me know that the decision was mine. I was given very accuarte information about the vehicle. My questions were answered in a timely manner. I was presented the information, allowed to think about what I was given, and ultimately made a decision that was right for me. At no time did I feel pressured to decide. I let them know my time constraints and they did what they could to work with me. I appreciate their consideration for my time. Each person I dealt with exceeded my expectations with their concern and their willingness to make sure I was completely satisfied with my purchase. I hope the Volt lives up to the standard they have set. So far my wife loves the car. She learns something new everday. It surprises her with the "things" that it is able to do. She is used to driving a Lexus, and so far it has been parked for about four days now! Many thanks to LT and the crew at Courtesy Chevrolet.

leobob143

Sep 25, 2013

I just came in to get some information about a new vehicle. Edwardo was very helpful and professional as to what information I needed. He was so good that I ended up buying a new Truck. Thanks for the help

ozarez2007

Sep 22, 2013

I really was happy with the way the staff work together in making sure my family was attend to,and how there was Spanish speakers available a special thank to Mr Harb,Lt,and george

hannahbell9

Sep 21, 2013

To anyone reading this review:I highly recommend Courtesy Chevrolet for you next vehicle purchase. We had been looking for the truck we ultimately purchased at two different dealerships in San Diego County and both sales representatives wasted our time and lied to us. I had the pleasure of working with CJ and I can't say enough about him. He was friendly, knowledgeable, and professional. Everyone we worked with at Courtesy did everything possible to make the purchase smooth and to our satisfaction.Thank you so much!!!Patty DJ

Mary3579

Sep 6, 2013

He (RAMON ROMO "RAY") was the MOST RUDE "financial manager" EVER didn't even take the time to consider any offer just said no.... So we walked out and went straight JIMMIE JOHNSON CHEVROLET and got the car we wanted for the price we wanted!!!!!! I will NEVER refer this place to ANYONE EVER!!!! You don't hold true to the name COURTESY!!

Cynthia Gutierrez

Aug 19, 2013

Terrific... Had a wonderful experience..very helpful and took the time to explain everything they were the best!!!

ihaveashinycarnow

Aug 12, 2013

My husband and I walked into the dealership unsure of making a decision on purchasing a car that day. Ed was very helpful in showing us the make of the car we had our eye on and also showed us two other similar models. We went for test drives and he was very patient and informative in these cars. The only uncomfortable part was negotiating the price with Ray which would be uncomfortable anywhere you go as both parties want to get the best deal. We are very happy with our purchase and surprised at how easy and simple it was.

davisse

Aug 12, 2013

My husband and I walked into the dealership unsure of making a decision on purchasing a car that day. Ed was very helpful in showing us the make of the car we had our eye on and also showed us two other similar models. We went for test drives and he was very patient and informative in these cars. The only uncomfortable part was negotiating the price with Ray which would be uncomfortable anywhere you go as both parties want to get the best deal. We are very happy with our purchase and surprised at how easy and simple it was.

Aztec4429

Aug 6, 2013

Dealer gave great customer service and made the process very easy and stress free I would recommend Scott to my friends and family who are interested in Chevys

Jennifer Jones

Aug 2, 2013

We had a fantastic experience. Everyone was extremely helpful and friendly. We will definitely buy another car from here.

MILAN K

Aug 1, 2013

I had a great experience working with Steve, Christine, and Jesse. They all made it pretty easy to buy a car. Steve even found the exact car I wanted and picked it up for me from 100 miles away.

milanrk

Aug 1, 2013

I had a great experience working with Steve, Christine, and Jesse. They all made it pretty easy to buy a car. Steve even found the exact car I wanted and picked it up for me from 100 miles away.

mbauman18

Jul 30, 2013

Jessica did a great job in helping me research a future parts order for an upcoming repair. She took limited information from my description and located the needed part.

Dan B

Jul 26, 2013

Phenomenal is an understatement. I have been researching Camaros since Transformers hit the big screen cause as we all know the Camaro was the real star of that movie. I have dealt with realistically fifteen different dealerships in Southern California over the years and was quoted so many different prices on this vehicle. I assure you will not find a better price on the car you are looking for than the one offered by Courtesy Chevrolet in San Diego. If you live far away its worth the drive. You wont save hundreds of dollars, you will save Thousands and Im not kidding. Steve Cox and Kristi George were the two associates I had the pleasure to work with and Im not exaggerating when I say they are pretty much the nicest people in the world. Talk about going above and beyond for their customers. Steve will not waist a second of your time haggling prices, in fact without request he lowered the price of every aspect of the vehicle including MSRP, options and even the destination charge. I was very impressed with both Steve and Kristis knowledge of the vehicle because like I said, I have been researching this car for years and know pretty much everything about them and every question I asked was answered intelligently and without delay. My wife and I purchased a Tahoe from Jimmy Johnson Chevrolet and when I told the representative at Jimmy Johnson we were going to be purchasing a Camaro soon they promised me VIP treatment and pricing since it would be my second purchase with them. Needless to say they didnt come close, in fact I was quoted a certain percentage rate on financing and when I arrived to the dealership to continue with the process I was told the interest rate would have to be raised and they could not sell me the car for the amount originally quoted. Not at Courtesy Chevrolet, in fact Steve Cox was there through the entire purchase process to make sure everything went smoothly and as originally discussed. The employees at Courtesy Chevrolet even went out of their way to entertain my children during the financing process. Jimmy Johnson sales associates could learn a thing or two from Steve Cox and the kind folks at Courtesy Chevrolet. Bottom Line, if you are thinking of purchasing elsewhere, take two minutes to call Courtesy Chevrolet, ask for Steve or Kristi and prepare to be amazed with how wonderful they are. Thanks again Courtesy Chevrolet for finally getting me into the car of my dreams.

damnimugly

Jul 26, 2013

Phenomenal is an understatement. I have been researching Camaros since Transformers hit the big screen cause as we all know the Camaro was the real star of that movie. I have dealt with realistically fifteen different dealerships in Southern California over the years and was quoted so many different prices on this vehicle. I assure you will not find a better price on the car you are looking for than the one offered by Courtesy Chevrolet in San Diego. If you live far away its worth the drive. You wont save hundreds of dollars, you will save Thousands and Im not kidding. Steve Cox and Kristi George were the two associates I had the pleasure to work with and Im not exaggerating when I say they are pretty much the nicest people in the world. Talk about going above and beyond for their customers. Steve will not waist a second of your time haggling prices, in fact without request he lowered the price of every aspect of the vehicle including MSRP, options and even the destination charge. I was very impressed with both Steve and Kristis knowledge of the vehicle because like I said, I have been researching this car for years and know pretty much everything about them and every question I asked was answered intelligently and without delay. My wife and I purchased a Tahoe from Jimmy Johnson Chevrolet and when I told the representative at Jimmy Johnson we were going to be purchasing a Camaro soon they promised me VIP treatment and pricing since it would be my second purchase with them. Needless to say they didnt come close, in fact I was quoted a certain percentage rate on financing and when I arrived to the dealership to continue with the process I was told the interest rate would have to be raised and they could not sell me the car for the amount originally quoted. Not at Courtesy Chevrolet, in fact Steve Cox was there through the entire purchase process to make sure everything went smoothly and as originally discussed. The employees at Courtesy Chevrolet even went out of their way to entertain my children during the financing process. Jimmy Johnson sales associates could learn a thing or two from Steve Cox and the kind folks at Courtesy Chevrolet. Bottom Line, if you are thinking of purchasing elsewhere, take two minutes to call Courtesy Chevrolet, ask for Steve or Kristi and prepare to be amazed with how wonderful they are. Thanks again Courtesy Chevrolet for finally getting me into the car of my dreams.

ChevySilverado1212

Jul 20, 2013

Great place to buy a new car! Would definitely recommend to anyone looking to buy new or used! Ask for Chaz, he made the buying experience very enjoyable, and you will not regret it! Their online inventory is accurate, and what they list on their site in terms of vehicles and pricing is what they have, unlike other dealers I visited.

A.Morlett (from Credit Union)

Jul 20, 2013

Steve Krueger did a very good job delivering, explaining, and responding to my questions. His follow-up phone call the next day was appreciated. The last New car I bought, a '95 Buick, is an antique compared to this 2013 Cruze. It's amazing. Arthur morlett

ChevySilverado1212

Jul 20, 2013

Great Experience!!! Would definitely recommend! Their staff is very friendly and knowledgeable. Ask for Chaz he made the buying experience very enjoyable. Their online inventory is accurate with their vehicles and pricing, and the sales experience was very professional.

Johnathan H

Jul 19, 2013

From start to finish Courtesy Chevrolet was top notch! Shout out to Steve Krueger for all your help. We love our Cruze!

GILBERT N MARIA

Jul 17, 2013

STEPHEN "LT" DAVIS DID SUCH A GREAT JOB ON OUR PURCHASE. HE MADE US FEEL GREAT ABOUT OUR PURCHASE. HIS HUMOR MADE THE TRANSACTION GO SMOOTHLY!

maria4jr

Jul 17, 2013

I love my new car! I know I will be back to this dealership when I purchase another vehicle!! My salesperson was great, thanks "LT"!

Michael P

Jul 16, 2013

It was a great first car buying experience. The sales associates were friendly, paid a fair price for the new car, and overall quality customer service.

ron green

Jul 16, 2013

well this the first new vehicle ive bought since 1973 and this was the only dealer I delt with so I can"t compare with anybody else. but I have no problems with the whole process.

crash619

Jul 16, 2013

Great friendly service, Eduardo made my first car buying experience a good one. I would definitely recommend the dealership and this employee to anyone else.

Annali

Jul 6, 2013

I had the best employee I could ever think. He made our day great looking for a great price and Truck we wanted! Thank YOU

Carla_alvarado

Jul 2, 2013

Eduardo was a fantastic sales person. Made a first time buyer feel great about my purchase. I bought an 2009 Volkswagon Rabbit and I love it.

charliehvacsd

Jun 30, 2013

Nice experience , to the point. Good professional atmosphere. I had what I was looking for in mind, along with the payment requirements/ interest rate. They worked it out fine to meet my goals of the buy. I believe Chevrolet is the most for the money when Iit comes to trucks

Fmccanless

Jun 29, 2013

Customer service is always great and friendly! Service is always fast n complete.

Gary & Sharon Decker

Jun 27, 2013

Sales consultant,Trevor Goldman, did a very good job in showing several vehicles that my wife,Sharon, and I were interested in. He was polite & informative on vehicle operation. Initial negotiations on the sale did not end very well. Assistqnt Sales Manager was somewhat abrupt in refusing our offer by bluntly stating "I can't do business with you" and tossing my 2004 car registration on the table. Sharon was very upset with his response and called later to Trevor Goldman and explained. A few days later, Assistant Sales Manager called back and somewhat apologized for his actions and requested that we return and compromise on the final sales price. On returning to dealership, vehicle was shown to us as though we had concluded the sale. The final vehicle price was a compromise to what was previously negotiated.

Jules

Jun 22, 2013

This dealership happened to have a great advertising program which is what convinced me to make an appointment to check them out. Upon my arrival, all the staff were very courteous, helpful and relaxed. I test drove only 2 vehicles and immediately fell in love with the very first one I drove. Our conversations throughout the day not only pertained to the history and policies of the dealership, but also of life, love and hobbies. I never felt pressured to use them to finance my vehicle or buy any other of the packages that were offered to me. It was the easiest major transaction I've ever made. I ended up buying a used Jeep Wrangler with a soft top. The salesmen helped show me how to remove the top properly before I left that day and since It had never been removed before, and was rather weathered, I noticed the following day we had created a couple cracks in the canvas since it was brittle from not being conditioned. I phoned my salesman Michael as soon as I noticed it, and he informed his manager. Since I had to bring them a check from my credit union the following week, the manager Tony greeted me and gave me information on where to take it to have it looked at, and assured me that he would cover any expenses incurred to fix it. Overall, I was so very happy with not only my purchase, but also their ease to work with and the concerns they expressed for me. I would certainly recommened their company to any of my friends, family, or co-workers. With their help, I am now a very happy and grateful Jeep owner!!

Gerry

Jun 22, 2013

Best Dealership ever. Especially Service Advisor Andy Reeves who especially makes sure that customers are treated with the utmost respect and provides nothing but kind and courteous service.

juliedrools

Jun 22, 2013

This dealership happened to have a great advertising program which is what convinced me to make an appointment to check them out. Upon my arrival, all the staff were very courteous, helpful and relaxed. I test drove only 2 vehicles and immediately fell in love with the very first one I drove. Our conversations throughout the day not only pertained to the history and policies of the dealership, but also of life, love and hobbies. I never felt pressured to use them to finance my vehicle or buy any other of the packages that were offered to me. It was the easiest major transaction I've ever made. I ended up buying a used Jeep Wrangler with a soft top. The salesmen helped show me how to remove the top properly before I left that day and since It had never been removed before, and was rather weathered, I noticed the following day we had created a couple cracks in the canvas since it was brittle from not being conditioned. I phoned my salesman Michael as soon as I noticed it, and he informed his manager. Since I had to bring them a check from my credit union the following week, the manager Tony greeted me and gave me information on where to take it to have it looked at, and assured me that he would cover any expenses incurred to fix it. Overall, I was so very happy with not only my purchase, but also their ease to work with and the concerns they expressed for me. I would certainly recommened their company to any of my friends, family, or co-workers. With their help, I am now a very happy and grateful Jeep owner!!

Musica5

Jun 22, 2013

He was a very professional in his work and very helpfull in more than one way. Thanks to him I was able to purchase a very good automobile. He made me feel very comfortable at the dealer and awnserd all my questions. I recommend any one who what's to purchase an automobile at this dealer to ask specifically for him

Brandon Griffith

Jun 19, 2013

I took the truck in to get looked at and Andy knew it would be all day so he got my kid and I shuttled home. Andy also got me a new keyless entry remote because he noticed mine didn't work. Very good service, very courteous.

avargo

Jun 14, 2013

This is my third vehicle from Courtesy since 2010 and I have always been treated with respect and a friendly attitude. Eduardo was my sales consultant on this Camaro ZL1 and he was a pleasure to work with. I was not as optimistic a deal could be completed but he was always confident it could be done to everyone's satisfaction and it was. I felt we all came out winners. I enjoyed working with Eduardo and would recommend his services to anyone. In addition, Larry Cook, from service, has worked with me on all my vehicles and as always he is a pleasure to work with. He knew I wanted that ZL1. I will and have recommended Courtesy to anyone interested in a fair and competent dealership.

Kathryn Contryman

Jun 13, 2013

They do everything they can to get you the best possible financing with the best possible payment. They are patient with you while waiting for you to get all your documents they need. I highly recommend this dealership!

Pattickmccarthy1234

Jun 9, 2013

Very friendly and helpful, definately satisisfied. All our questions were answered and he gave us many options so we could work out deal that was right for us. Eduardo treated us like family.

Steve

Jun 6, 2013

Everyone was helpful the new dealership clean and comfortable. My salesperson Jesse Miller was great, he did a great job showing us everything about the Volt. I would recommend Courtesy Chevrolet my friends and family but most of all we love our new Volt.

Chevy Kareshia

Jun 3, 2013

I only went to get an oil change for my 2006 Trailblazer but Ed convinced me into getting another car. He accomodated my needs and work hard to get what I wanted. With the help of Ray I ended up with a 2013 Malibu and I can truly say that I am in love with this car. It is very safe and I am using all the features in this car. Doug also helped with the finishing process and now I have my new baby. I would recommend this team to anyone who ask even down to Rafael in service. They treat you really good at Courtesy Chevrolet.

kareshiablalock

Jun 3, 2013

I only went to get an oil change for my 2006 Trailblazer but Ed convinced me into getting another car. He accomodated my needs and work hard to get what I wanted. With the help of Ray I ended up with a 2013 Malibu and I can truly say that I am in love with this car. It is very safe and I am using all the features in this car. Doug also helped with the finishing process and now I have my new baby. I would recommend this team to anyone who ask even down to Rafael in service. They treat you really good at Courtesy Chevrolet.

Felicia

Jun 1, 2013

I was devastated when I had to have my truck towed to Courtesy Chevrolet. I was even more distraught because I had to return to work while my truck was delivered to the dealership. I notified Andy in the service dept of my situation and he took care of me and my truck every step of the way. He reasured me of my coverage under warrenty, set me up with a rental and kept me up to date with the maintenance process! I want to give an extended thanks to all evolved in the process. Courtesy's service dept is the best!!! I appreciate all you've done for my family and me.

tonybagalini

May 18, 2013

Great experience, fast and friendly - clean newly remolded, I would recommend to anyone looking for a new car or truck. Everyone I worked with was GREAT! Best car buying experience.-Tony & Sal

Daagoodr

May 16, 2013

We're very happy with our Nissan Leaf. The sales associates were helpful and honest. When we had questions they immediately worked to find an answer if they weren't sure.

jreyes619

May 8, 2013

I came in to courtesy Chevrolet to see what was available for trade for my mustang, after looking at a few vehicles, I choose to go with a silverado 1500, my sales man Eduardo Alavez was very patient, Professional and understanding in what I was looking for. Overall great experience.

Marmen

May 2, 2013

I had a great buying experience here. I had purchased a camaro ss two months prior and was very happy that when I wanted to buy another vehicle I knew to go back and to buy my camaro convertible their. I would recommend anyone go to Courtesy for the best deal out there. Thanks to our salesman Solon Woodard and the whole team at Courtesy.

Kim

May 1, 2013

The overall lease experience of my new 2013 Volt was excellent. It was made easy by a great team. The facilities are undergoing renovations and yet the process went very smoothly...one of the easiest times I have ever had in trading in and obtaining a new leased car. Courtesy Chevrolet is highly recommended.

Equinox owner

May 1, 2013

Andy was very helpful in Service * I will be back again. Thank you

John

Apr 30, 2013

Absolutely the worst buying experience I've ever had in my life. My salesman Dan knew nothing about my truck could not answer one question. It took me no less than 6 hours to buy a truck And we already had the numbers worked out by phone. My salesman was fumbling over himself the whole time. When we came back from a test drive I noticed in the sunlight that there was scratches all down the driver side of the truck. And then the weirdest thing I was asked by the management to give a good review. Is that normal to ask for a good review? I would never send anybody that I liked to this dealership.

gary mcgough

Apr 29, 2013

very coutteous and fast much appreciated will be back a a a a a a a..................

Trent McDonald

Apr 24, 2013

A good experience as John helped me determine the cause of the burning smell emanating from my vehicle.

harryderochemont

Apr 20, 2013

After filing a Chapter 7 among many other credit challenges the entire sales & management couldn't have been more helpful, understandingand above all willing to go the extra mile!!!!! Particularly Ed Lee, (Dave Hill for tolerating "the music" of my frustrations over down payment options!) and especially Carlos Alvarado,"The Magician" for performing the impossible with a very tough situation in BK, a repo, and no income!!!!! YOU'RE ALL THE GREATEST!!!!! Thank You!!! Harry deRochemont

Analissa Cox

Apr 19, 2013

I feel completely comfortable coming here knowing my cars in good hands and being fixed in a timely manner.

Diane

Apr 18, 2013

Solon Woodard was courteous, patient, and professional during my new car buying experience. I had gone into Courtesy Chevrolet to purchase a pre-owned vehicle but ended up buying a new 2013 Chevy Sonic. I'm in love with this car!! Not only does it get great gas mileage but its very comfortable and has lots of room. My son, who has special needs requires lots of leg room to get in and out of the car and the Chevy Sonic is perfect. The rooomy hatchback allows me to transport my (2) BIG dogs comfortably. I've shopped at several dealerships and Solon was the only salesperson whom I preferred to do business with. He was patient and not pushy like the other salespeople from other dealerships. Thank you Solon for your kind and patient ways, you are definitely an asset to Courtesy Chevrolet!!

Navyguy

Apr 17, 2013

One of the best buying experiences I have ever had. The staff ensured I was comfortable and well taken care of despite the renovations being done at the dealership and it made them shine even more.

RSJE

Apr 14, 2013

Quick to find the truck and price we wanted. Dean was really nice and did an awesome job of explaining what should we get or what not for our new Silverado. They have answered all our questions clearly.

Gz

Apr 13, 2013

Quick to find the truck we wanted and the price we wanted .

harper1112

Apr 13, 2013

Received awesome customer service here at Courtesy! Would like to give two thumbs up to Eduardo who even though was not on the job when he ran into my husband at the Sprint store, still represented this company in a great manner. He told my husband all about the 2014 Impala and raved about its new features; we just had to make our way over to the dealership to see for ourselves. On our initial visit we were unable to do a test drive because the car had not arrived yet but were reassured that we would get a call as soon as it came in. A few days later Eduardo kept his word and notified us the day the cars came in. Once there, we took a test drive and fell immediately in love! Went over some financing offers, and a few hours later drove off with our brand new car. Now the not so great news, I don't think this is Eduardo's part to blame but more for the team that gets the vehicles ready to take home. Somehow they missed filling up our windshield washer fluid. Didn't notice until when I went to clean the windshield the other morning, which was something that I wouldn't have expected. Had to go to our near gas station and purchase some fluid since this was on my way to work. It bothered me though because it made me have to wonder if they happened to forget anything else.

Bill&Anita

Apr 12, 2013

Thanks guys for a smooth and informative transaction. Trevor did a outstanding job. He answered all the questions that he could and when he didn't know the the answer he got it for us - that shows honesty and willingness to get it right. We also really appreciated the assistance that Ray provided in closing the deal. Although we were determined that this was to be our first electric vehicle, we needed a lot of information (education). While it is clear that the newness of the technology requires much experience to really gain expertise, we never felt that we were being misled - and when something that might have been assumed earlier was incorrect, Trevor or Ray made sure we got the right answer. Oh, sorry I couldn't give an "excellent" for the facilities. But the dealership was undergoing a remodel and things were a little make-shift (no fault of the dealership, though). However, we were never uncomfortable.

Megan

Apr 12, 2013

Mike Tomich, from the internet sales department, sold me my used 2011 HHR (certified pre-owned) about 1 month ago and I am absolutely happy with my purchase. Not only do I love the car, but the service at Courtesy Chevrolet was oustanding. I was greeted with by happy faces (employees and shoppers alike) in all directions. All of the staff were very knowlegable and helped answer questions and worked well as a team to support me in the buying the process and make sure everything was taken care of properly. Courtesy Chevrolet has a nice selection of both new and used cars. Mike was able to show me several vehicles I liked. His acute attention to my needs and desires helped narrow down my choices before he accompanied me on a few test drives along an enjoyable route. My vehicle only came with 1 key and beeper set, so Mike gladly ensured that another key be made for me along with filling up the windshield wiper fluid, which he realiezd was empty, and getting the car all shiny and clean. I only give a low rating in the "Facilities" category because this dealership is currently undergoing construction for a brand new showroom, but I am sure it will be a handsom spectacle when all the work is finished this spring. The construction did not at all impact my sales experience. I am active duty military and they were happy to honor pricing and financing which I obtained through USAA. Mike explained to me that at least 40% of their customers are local military service members and their families. It was clear that the staff make it a priority to treat us with exceptional service and offer the best deals they can. I was actually in the process of moving across the country, from San Diego to Virginia, at the time I bought the car. Mike was happy to assist me in finding a car transport service to ship it for me because I did not want to make the drive. He found a great company who offered me a lower price than I was able to find in doing my own research, and I am now here in VA, my car made it safely and soundly, and I am still completely satisfied with every part of this sale. Mike even called me last week to check in that I'd arrived safely and had received my car, and he thanked me again for my business.

KCStray

Mar 29, 2013

Steve Cox was the initial contact and he handed me off in the very capable hands of Mike (Mikey) Tomich. Mike was very friendly and informative. Answered the questions even before asked. He was very helpful and straight forward! I would definately recommend Courtesy and especially mikey and the rest of the sales team! Thanks everyone!

jason61904

Mar 22, 2013

I had a great experience at Courtesy Cheverolet. Robert Davis was very friendly, honest, and knowledgable. I wasn't sure exactly what I wanted but he was great and going through all the different options and helped me find the perfect car for me.

RandMac

Mar 17, 2013

We had a great experience at Courtsey Chevrolet. Eduardo, the sales person, was not pushy and went above and beyond to find the car that we wanted. This is our fourth car from Courtsey Chevrolet and we would certainly go back.

jrex2882

Mar 17, 2013

Great customer service, would recommend this dealer to anyone. Took a while to get out but they were pretty busy so it was understandable. I was very happy with everything!

robmaxhimer

Mar 11, 2013

From start to finish I found the entire purchasing experience to be easy and very low pressure. Mr. Tomich was very friendly and I felt had my best interest at heart, along with everyone else involved with the purchase.Living in Los Angeles it was totally worth the drive to San Diego. Great deal and great people.Thanks!

mrmikeyg

Mar 8, 2013

This was a great experience. Honest upfront pricing. No pressure sale. great selection of new and used cars and trucks. Could not be happier. Highly recommend

mtrossell

Mar 6, 2013

I would recommend this dealer to anyone. Mike Stowe, the gentleman that helped find me a GREAT USED CAR ( a 2008 Honda Accord with low miles), was very helpful and was not full of the common BS that many salesman hit you with. Mike was a very knowledgeable and very upfront with me. I would recommend Mike Stowe and Courtesy Chevrolet for anyone looking for a new or used car.

Johowley91

Mar 6, 2013

I received great customer service. Everybody there was friendly. They got me a beautiful car. I would recommend this dealership to my friends and family.

marmen1314

Mar 3, 2013

I went to another local dealership hoping to find a good deal on a 2012 leftover model year camaro, turns out i was treated very rudly and unproffesional by the sales manager who was unwilling to deal. So I went to courtesy to see what they could do their. I was immediatley greeted by Richard Balagtas who was very polite and enthusiastic, he had to move around many cars to get to the one I wanted and he didn't hesitate to do so. I ended up walking out with a fully equiped 2013 at a way better deal and am very happy I came here. This is one of the best experiences I have ever had at a dealership and was so, thanks to Richard and the sales team their. I would recommend anyone come here to get the best deal out there with very proffesional people, be sure to ask for Richard as he was very helpful througout the whole experience. Thanks to everyone at Courtesy Chevrolet.

kbiondo

Feb 28, 2013

Mike was great he treated us well and wasn't to pushy. We came to a great price on our new vehicle. Doug in finance was also great helped us out with any questions we had. Andy is service helped me out with a little thing that we needed to get fixed and we actually have 1 more thing we need to do and i will for sure go back to him for help. thank you courtesy for helping us out.

mlhawkinson

Feb 19, 2013

Great car buying experience! From the moment we came onto the lot we felt welcomed. We received a great price. There were no surprises, no pressure. I recommend Courtesy Chevrolet!

KBUS

Feb 19, 2013

I have bought several Chevrolet vehicles, and this is the best dealer I have worked with by far. Jesse is such a nice guy, and was very helpful without being pushy like most salesmen are. I bought a brand new tahoe, and he knew a lot about the vehicle, and was able to help me get rebates based on what I was eligible for. I would definitely recommend Courtesy Chevrolet, and if we need another car anytime soon we will be giving Jesse a call. We also worked with George in sales and Maurine in the finance department who were a pleasure to work with as well. GREAT EXPERIENCE!

toyacurry3

Feb 19, 2013

My experience with my Sales Rep Solon was incredible. However, there was someone there assisting with the numbers part of it, I believe he said his name was David. David (???) was very condescending and made a comment "your perception is incorrect" after I was given some reliable information. To me when you are pre-approved and do not need their financing they seem to have a negative connotation.However, dealing w/Solon was the best experience in this ordeal. He was very willing to go out of his way to satisfy me.

Jadjr86

Feb 14, 2013

Robert Davis was amazing. He understood my financial and credit issues and did everything in his power to find a vehicle that met the needs of my family. I was ready to give up and his assistance helped me get what I wanted and needed. Thank you

SeanUSMC

Feb 13, 2013

Had a great experience shopping for a certified pre-owned car at Courtesy Chevrolet. After visiting five other dealers in the San Diego area this one was the best. Joe Rizk helped us out. He was prompt and very helpful. We told he that I had seen the car listed online and he took us right to it, none of those bait and switch tactics. We was very courteous and knowledgeable through the whole process. When I spoke to my wife in private he gave us plenty of room as not to disturb our privacy (not all the salesman we met were like that, so I felt I needed to mention it). When it came time to buy, he got the paperwork together very quickly so we could get on with our day. We got a great deal and had a pleasant time. I would definitely suggest this dealership to anyone in San Diego.

rybo11

Feb 3, 2013

These guys are the real deal! They will do everything they can to make your buying experience an enjoyable one. Professional, friendly and caring! They went out of there way to make sure I was happy and content with everything before finalizing the paperwork. I could not have asked for a friendlier staff. I was greeted wherever I went and I felt very welcome at all times.

vikingmtrs

Jan 30, 2013

Courtesy Chevrolet has the #1 customer service for your GM vehicles. Walked in late evening to purchase Silverado and they did not have I wanted in stock. The next morning Jessie drove to El Centro to have my new 2500 waiting for me at 4pm. We all now live with the self service businesses (Home Depot Wal-Mart etc.) but with Courtesy's customer service you feel like they really want to help you out without the cold shoulder. Don't mind the re-modeling at the dealership they will make it right for you. Remember customer service went out years ago, but at Courtesy you will be taken back when people actually work for your respect. I will be back here.Thank you

dan.huslin

Jan 28, 2013

I enjoyed working with Eduardo, John and the rest of the crew at Courtesy Chevrolet. They had the used car we wanted, at the price we wanted. The transaction was fine and they took great care of us.

Ed and Sara

Jan 27, 2013

The friendliness and professionalism was admirable. Mike worked with me in a hassle free environment, through email, phone calls, and in any manner I saw fit. The dealership staff made my families purchase the best we have ever had. Not only did they provide the best service, trade-in price, but they provided us with comfort and peace of mind. A quality vehicle at truly the best price within 250 miles (which is as far as our search went). Gearge Nohra (not listed above) also assisted with our purchase and was exceptionally fast, respectful, and made our visit enjoyable and painless. They have changed my perspective of what a dealership aimed at customer service should be. Their standards far surpassed those of any dealership my family and extended family have ever enjoyed. If possible, our future purchases, and dealer services will revolve around Courtesy Chevrolet and the staff that assisted us.

kathylucas

Jan 23, 2013

Very helpful and responsive to my specific needs. It was truly a no hassle experience. Very hospitable and got me in and out as quick as possible.

wednesday456

Jan 18, 2013

My wife and I recently purchased a new car at Courtesy Chevrolet and were extremely pleased with our experience. From the beginning they took the time to understand exactly what it was that we were looking for and showed us several vehicles that fit our criteria. They were very direct and upfront through the whole process and gave us a very fair price on a very good car. Courtesy Chevrolet will be my first stop the next time I'm looking to purchase a new vehicle in San Diego.

jessigabbi

Jan 17, 2013

loved the service here. they provided me with lots of service. would recomend it to anyone. Ed was very helpfull with my daughter who is 2 and never sat still.

jrose034

Jan 15, 2013

This being my second purchase, I was eager to buy from Courtesy Chevrolet. My second visit was even much more convenient and I felt as if I belonged. Harold Knotts knew his business and knew it well. Patience was a virtue with him. I Will personally recommend him to anyone looking to buy. Moving him to management, will do his experience justice!

SeanCourtney

Jan 14, 2013

Mike Polite worked diligently and patiently with my wife Aryn to select a 2013 Chevy Traverse. Steve Cox was helpful in putting together a great deal and getting the vehicle we'd selected.

jeffmudryk

Jan 14, 2013

Great over all experience. Was worth the 4 hour drive to make a great deal on the used car I had been looking for. Mike was a great sales man.

01marisela

Jan 13, 2013

Everyone was very friendly and treated me very well. They were respectful, helpful, very knowledgeable. I would definitely recommend this dealership to my friends and family. I am very happy with my new vehicle.

lal4life

Jan 11, 2013

Saw the price of the car online whwen i called them they had the car. They refused to match the price which they posted on that car along with 2 other models. Need to get there pricing right before putting it on their own website. Will never do buisness with these guys even if they give me a car for free

KennethBerkuta

Jan 10, 2013

the experience i had at Courtesy Chevrolet of San Diego was exceptional Steve Cox and Dean Paulos both went out of there way to find me the truck i wanted and to ensure i was 100% pleased with my choice.

jason

Jan 10, 2013

Very great group of professionals who were polite and not pushy. Made the whole process very smooth and refreshing. I visited 4 other dealerships in San Diego and Courtesy by Far was the BEST in so many ways. We really appreciate ALL of you from start to finish. Mike our sales rep was GREAT and a true asset to Courtesy.

marc10

Jan 10, 2013

Harold was the best sales associate and extremely friendly. He made my first car buying experience wonderful. Dave was friendly and got the price to work for me. I was never hassled or pressured to buy anything.

mabank

Jan 9, 2013

I told them what I was looking for and what I was willing to pay. They found a way to make it happen. I also told them e-mail was the best way to work with me as I don't have time for phone calls during the day. They listened and I did not get pestered with phone calls. A great experience.

mesilver

Jan 9, 2013

Joe Rizk was great, really listened to my needs.Thank you!Ramon talked kindly to me during the financing wait.Justin True negotiated savvy with me, but met requirements!

Chelisie

Jan 8, 2013

They worked very hard to get us the best deal possible. When we found out the vehicle we wanted was out of our price, they found an ever better one that was in our price range--we love it!

boo1234waste

Jan 2, 2013

Spent a lot of time waiting in tents due to construction. Also, spent alot of time waiting to travel or traveling between lots due to the construction. Otherwise, service was great.

LBC Skippin'

Dec 28, 2012

Friendly staff great group of people. Shout out to Erwin, George, And Mrs.Ford. Wow I don't know how you go against the family name and work at Chevy, LOL! It is a pleasure doing business with you.

MJulye

Dec 28, 2012

I went in unsure on what I wanted, and Mike was really patient and gave me honest answers. I appreciated all the work he did to make sure I was happy, and picked out the car I wanted.

John Elliott

Dec 26, 2012

From our initial contact with Carlos Zuniga through the F&I process with Doug our experience was excellent. In Carlos' absence, Ernie Henderson assisted; very nice approach to sales -- didn't feel pressured. George was very personable as we went through the process. Ernie followed the sale from beginning to end and extended his services when I called to ask for his assistance to look for my set of keys I lost somewhere in the process. Much to my delight, Ernie called this morning -- he found them. We would not hesitate to recommend Courtesy Chevrolet. The entire experience was seamless.

don68

Dec 24, 2012

I have bought a number of cars in my lifetime, but I must say my experience with Courtesy Chevrolet was THE MOST satisfactory of all. Mike Tomich is a constant professional. He thrives on 'Customer Satisfaction'. He kept me informed on every step of the car buying process. I have already recommended a family friend to COURTESY CHEVROLET. Once they are back in town off of vacation they will be at your front door Courtesy! JOB WELL DONE!

rkretovics

Dec 23, 2012

I truly enjoyed my business dealings with the dealer! We saw Eduardo first and then I went back and dealt with Carlos and Jesse. Very happy experience!!!

Seany Vee

Dec 22, 2012

We went to this dealership based on Family recommendation (two parents have bought vehicles here). This was our last stop after checking out four other dealerships and we were glad this was the last stop as we ended up buying our new car here. Robert and the rest of the staff were very attentive but not overbearing. The sales approach was very low pressure, however, Robert and the staff were more then capable to answer all of our questions going from technical car specs through financial queries etc. As stated, we had been on a three day car hunt and went through many sales reps along the way before stopping into Courtesy and speaking with Robert. Of all the other dealerships, the deal changer was Robert and the other available staff at Courtesy, -in short Robert was relaxed and knows how to approach people. He asks good questions to get a feel for where the customer is coming from, and this translates to the costomer feeling comfortable as the environment is relaxed/low pressure and feels more family oriented etc. All in all, a great experience and much different from what we are used to when dealing with sales reps. Again, Robert is a great staff member/sales resource and we will be shopping at Courtesy and telling others to do so moving forward.

seadew2

Dec 21, 2012

Great service and follow up. Often still calls to check in and ask how it's going, do I need anything, and am I still happy. Wow, talk about going the extra mile, even asks how my family is as right after purchasing my new car, my daughter-in-law was in an accident (hit by a drunk driver) and spent 5 weeks in a coma with a traumatic brain injury. Eduardo even tells me he has prayed for our family. I am so glad that we wnt to Courtesy and have strongly reccomended to friends and family!

meharris45

Dec 20, 2012

Mr. Polite was extremely courteous and my grand kids thought he was the cats' meow. When I had a question about the used car I purchased Mr. Polite went out of his way to make sure I was taken care of. I brought the car back, there was a problem with the car. It is being taken care of. Awesome job guys! Not your typical (in it only for the money) dealership.

gina.buddebishop

Dec 18, 2012

I have purchased two cars from Courtesy... they gave me a fair price trade in both times!My husband and I knew exactly what we wanted, so we put the word out at all the chevy dealers in SD and Courtesy was THE ONLY ONE that returned our phone calls!They were helpful, patient, and worked with us to purchase our dream car. A new CHEVY TAHOE!I was satisfied the first time I got a car from them and I am satisfied again.Thank you Joe!Sincerely, Gina and Jason

jf858ca

Dec 18, 2012

very professional and easy to deal with... they really went out of there way to make us feel comfortable during the whole process... Erwin was a great guy he went out of his way to make sure we were aware of all possible rebates and incentives that could be available to us...

bvidamo

Dec 17, 2012

This was the best experience ever purchasing a car. I did some research before going in and knew exactly what I wanted and how much I wanted to spend. Joe Pellegrino greeted us when we walked onto the lot and let Steve Cox know we were there. Since Steve was busy, he came to meet us and let us know that Joe would be happy to help us out so we wouldn't have to wait. Joe was such a pleasure to work with. We told him exactly what we were looking for and he wasn't trying to sell us something we didn't want. He had a great sense of humor and never came across pushy and was extremely personable. Ultimately, they didn't have the exact truck we wanted so they worked with us to get the features we wanted into a truck that we liked at a very good price so we would be happy. Justin proposed an initial deal, we countered and were happy with the deal. The entire staff was friendly and willing to help make us happy. I would definitely buy from Joe and Courtesy Chevrolet again. Joe, we wish you the best of luck. Keep up the good work!

Stan.kaneshiro

Dec 15, 2012

Brandon rings was absolutely great and truly made our experience awesone from start to end. I will be needing another car for my wife in a year and will definitely see brandon and courtesy chevrolet again.

ksleg13

Dec 14, 2012

Overall, an excellent buying experience. Harold was very friendly and helpful, even though I was initially not interested in trading in my 05 Vette. But I had been eying a 2012 Vette that had been on the lot for quite some time, so after asking about the price, Justin and Ramon came in and with no fuss, came up with a price which I could not refuse (even after leaving to think it over for several days). When I came back, Harold and Doug were fantastic, and got me on the road in my new ride before lunch. 2 thumbs up! And a shout out to Larry (my service rep for several years now) and Jessica (parts consultant). Thank you everyone at Courtesy Chevrolet!

marshalltroy

Dec 13, 2012

I had a wonderful experience at this dealership. Mike Stowe was my sales rep,If you want a guy who makes you feel comfortable without any pressure. This is your guy. He is down to earth and very knowledgeable. Overall the whole staff was helpful. I Love my New Chevy Cruise!

ogballer33

Dec 13, 2012

my service was great. they did a great job and was very friendly and helped me greatly in my time of need. i would suggest to my friends

christine.english.948

Dec 13, 2012

I came in to the dealer to test drive and purchase a specific car that I saw online. Mike Tomich was my salesperson. He was very professional, friendly, and a pleasure to do business with. I was able to buy the vehicle for a great price that worked with my budget. Mike went above and beyond, pointed out the key features, and helped me sync my phone with the car before I left the lot. Great service!

Theresa Lollis

Dec 13, 2012

Erwin Balagtas, has an excellent personality. His deameanor is polite, friendly and has a world winning personality. What was the eye catcher with Erwin, he was into completing the deal and I didn't feel rushed by Erwin. If he walked away to take care of paper work, he came right back. I like the fact that he was always asking, if there is anything I can get you, very coutesous young man.

Cwoods1434

Dec 12, 2012

Brandon was very helpful and knowledgeable showing us the features of the Volt. He was a little optimistic about the electric range, but that's OK because the range was on the window sticker.

Keithjrr

Dec 11, 2012

Brandon was a great help and I appreciated his knowledge and expertise in helping me find a great vehicle. He helped me get into a vehicle that I was comfortable with and turned a looker into a buyer. Would recommend him to any of my family and friends. Thanks Brandon!

Lollis

Dec 11, 2012

Excellent and Erwin balagtas has really made us comfortable with buying this truck. He has a winning personality and I really appreciate him. He made it an excellent experience again. Thanks for having him there.

PUDixon

Dec 10, 2012

A friend recommended I go see Mr. Mike Polite at Courtesy Chevrolet before I bought a used Escalade. Mike found a 2008 Chevy Suburban that had all the features of the Escalade plus 22" chrome wheels for less. Definitely go see Mr. Polite at Courtesy Chevrolet.

Summerp

Dec 10, 2012

When my Chevy Monte Carlo was in service Mike Polite took the time to show me a number of vehicles I was interested in. He patiently listened to my concerns and found the PERFECT car for me and my family. I would highly recommend this dealership and Mike Polite and hope to buy from them again in the future.

frankyb

Dec 9, 2012

I really appreciated the straight forward respectful attitude from all the staff that I dealt with. They all had a sense of pride in doing there job to best fulfill my needs. They really worked as a team for me and I really appreciate their service. Overall I was more than satisfied with the experience.

delatorre760

Dec 8, 2012

Joe Pelligrino and Carlos Alvarado helped me with my purchase ofmy 2008 Impala with 44K miles, both individuals were helpful andthey were concise and straightforward in helping me select a vehicle.I would highly recommend both these persons and the dealership forthe purchase of any car.

Maka04

Dec 7, 2012

Excellent service and friendly sales person For sure will recommend courtesy chevrolet Love my car :)Price was very good They help me on my trade in!

kconcho

Dec 7, 2012

From the moment we walked in, we were greeted several times by a number of people but Erwin seemed help us out the most. He was just asking what we were looking for, needs, and was very thoughtful. From the moment he did his analysis of our needs he recommended the malibu would be the best choice. From that point, he pretty much sold us on it and were good to go! Erwin was very helpful and honest but most importantly straightforward.

jhonsortino

Dec 6, 2012

Erwin and Ramon were extremely knowledgeable. Erwin was very friendly and had great customer service skills. He was reachable on his cell phone and offered us many options. Ramon and Erwin worked together to find a vehicle that fit into our budget while exceeding our expectations in quality and features. We were very pleased with our experience and would recommend this dealer to any friends who are looking to purchase a vehicle.

vdixon

Dec 6, 2012

I just wanted to send a big "THANK YOU" to Rafael Ramirez for the exceptional service he provided. I had expected to simply get my oil changed and drove away being able to see out of my windshield. :) I never expected to have my car washed and I am very thankful to have been blessed with an oil change AND a clean van. This time of year is always so busy and it takes me at least an hour and a half to wash my van. Not to mention a sore back when I'm done....this was a wonderful gift. :) Thank you so very much for the excellent service and royal treatment!!! I will definitely spread the word to friends and family looking for a great dealership with superior customer service. Rafael, thanks again for everything and have a very Merry Christmas!!Sincerely,Vicki

Bg1455

Dec 6, 2012

Matt and Justin are top notch professionals and made my experience with Courtesy painless! Both men knew their products well and were patient throughout. Doug in finance was a pro as well. I will go back for my auto needs.

cortezjr

Dec 6, 2012

Good place to shop for a veichle, theirs no pressure and they'll do whatever they can to meet you're needs. Check it out.

mg4fun

Dec 6, 2012

I received a quick honest response to an online inquiry, An excellent selection of vehicles was presented that were in the model I was looking for. Sales process was smooth, price very competitive and friendly well informed staff.

garciax15255

Dec 5, 2012

Received very good service at this dealership. Got a brand new Chevrolet Impala at a great price with a great rebate! I also traded in my truck for a great price.

ritter12

Dec 5, 2012

Professional and pleasant. Mr Tomich was friendly to be around and was trustworthy and honest. I would definitely recommend him as a salesman and would recommended courtesy Chevrolet as well.

lilithpeterson

Dec 5, 2012

Mr. Cox is awesome!! He worked with me despite my poor credit. Where other dealerships didn't even bother to reply Mr. Cox did. Thank you!!!

pjlundberg

Dec 5, 2012

From the time I called the dealership to driving off with my new truck, Mike and the team at the dealership did everything possible to meet my needs. They completed all the requirements as quickly as possible. Tom was able to meet me at the times I was available. The team respected my wishes but were able to meet their requirements by telling me about all the options available.

lilithpeterson

Nov 30, 2012

This place is great! The sales people are friendly, not pushy and will go above and beyond to help you!!! I have pretty bad credit and I admit I was skeptical I would get a loan anywhere but Courtesy Chevrolet had my car ready to go when I arrived! I was amazed!! Simply amazed!! I'm very happy with my car and I very much recommend this place!! Ask for Steve or Dean!! :)

tbeckman

Nov 29, 2012

I had the most pleasant experience ever this morning. Andy was fast, efficient and professional, while being friendly and attentive. Excellent service!While waiting for service to be completed, Matt gave me a wonderful tour of your facility and let me test drive a Volt. I was VERY IMPRESSED WITH HIS COMPLETE KNOWLEDGE OF THE INVENTORY, as well as, his professional and friendly demeanor. While I am not in the market for a vehicle at this time, when I am I will definitely come here!

aamomsd

Nov 29, 2012

We went to another dealership in S. San Diego, and we found the car we liked. We were prepared to buy a new vehicle, but the sales manager attitude was horrible! He didn't care that we had our kids with us, and was rude when we had to leave. My husband and I both decided to go to another dealership the next day. So, we did! We were greeted with kindness! Both guys we worked with, (Rob & Ed) were great with our kids, and made us feel comfortable. I would definetly recommend this dealership!

rpasillasjr

Nov 28, 2012

Great customer service. Really recommend this dealer for any new vehicle. They'll work with customer if you are willing to work with them... 100%

DAS 619

Nov 28, 2012

My expectations for any car dealership are very low as well as their personel. Both Equiped with Snarky attitudes, and manipulative malice. However, yesterday my opinion was flipped upside down at Courtesy Cheverolt. Carlos Zuniga, accompanied by a few others made feel at home and helped me hammer out an agreement on my newly owed Rx-8 without breaking the bank. Not an easy feat with someone that is a first time buyer with REALLY bad credit. They work aggressively to ensure I had the best deal possible and then some. I made out with a steal thanks to them. To conclude my experience there, I just remembered reading their motto on the wall it was something in the lines of "Great customer satisfaction." I couldn't have agreed more. Thank you Carlos Zuniga, and Courtesy Cheverlet. From one of your many "new" loyal customers.

KimRazo

Nov 27, 2012

My husband and I went to courtesy Chevrolet not really looking for a new car, just to follow up on a letter that we received in the mail, we were greeted by Mike Stowe, and we showed him the letter and from there he was super nice and really helpful. You know how you walk in a dealership and the sale men are super pushy, well that wasn't the case he showed us around, answered any question we had, and we ended up finding a car that my husband I both really loved. When we went in the next day to start on the paper work they really were helpful and determined to get us in this car thank god :) over all we ended up getting the Car yay :) thanks to Mike and everyone around him who made us feel so comfortable. I would definitely recommend Courtesy Chevrolet in Mission Valley to anyone who is looking for a used or new car in a hart beat :)

billmeaders

Nov 20, 2012

Great selection and great service. Mike was a great salesman. I was completely satisfied with the level of attention he provided to me as a customer.

bea.martin.79

Nov 18, 2012

Dave Hill and Eduardo Alavez were just absolutely terrific. Ed was supper knowledgeable and very patient with us. He was very friendly and passionate about his job. Dave was not intimidating at all. He was very clear and honest with us about the purchase we were making. Our finance person was Maureen. She was very uplifting and informative.

Dom.D.

Nov 16, 2012

Both Rob and Joe were very friendly and helpful. They worked with my family and I to help us get drive away with the car that day. Also when I told them that my great grandmother was the one buying the car they offered several different options to make it easier for her since it is hard for her to get around anymore. They even pulled the car into the show room so that she did not have to walk all the way outside to see it. They kept me very excited about getting the car and got me to drive away in the car I always wanted.

dunksalot

Nov 14, 2012

I went to nearby "larger volume" dealers and they were simply not close to the deal I got through Courtesy Chevrolet. Mike Tomich was my sales guy and he was very personable and patient - easy to sign up for a major purchase with. I walked away feeling very satisfied and would definitely be back. The only negative was that their computer system crashed in the middle of my transaction. They wrote me up a guarantee that changes would be made once their PC tech came in the following day so they could correct some discounts. They followed through (I just had worries since car dealers tend to be shady) and I had a revised contract that was actually a few bucks less than I agreed to (no argument form me there!)

rodrigomarquez

Nov 13, 2012

Joe Pellegrino was a great sales consultant with a great sense of humor, he was the reason I came back to buy from this dealer. He explained the features of the vehicle very well. He should be in a higher position like sales manager at least. He hooks people up as much as he cans and will even give you his shirt to please a customer.

jssmrtn5

Nov 13, 2012

We received a letter in the mail that stated Courtesy Chevrolet wanted to buy our vehicle. We were looking to trade it in for a truck. When we got there we were greeted by Eduardo Lee Alavez. He asked us what we where looking for and our price range. He showed us what they had in inventory and really helped us out alot by finding the truck that suited our family needs. While looking at all the iventory the dealership had, Mr. Alavez made us feel like we were apart of the Courtesy Chevrolet family. Once we choose the vehicle we liked we where appproched by Rob to go over our payment plan. Rob was also helpful in getting us the type of payment that we required to fit our family budget. My Wife and I are so glad we went to Courtesy Chevrolet our overall satisfaction with the staff was excellent. They really go out of their way to help you.

croughton11

Nov 12, 2012

I received a letter in the mail a few days prior to my visit saying they wanted to buy my truck from me. I had been looking to trade-in or sell my truck for a while now so I thought I would humor them. Upon arriving, I was instantly greeted by Eduardo Lee Alavez and shown around the lot. When he asked me how much I was willing to spend, I did not give him much to work with for a monthly payment. I still worked with me and when Rob came up, he was able to get me a great price and great monthly payment price. This was a great experience overall and I am very glad that I went to this dealership to trade in my truck. I do not think that I would have had the same experience anywhere else.

patboyce

Nov 10, 2012

Courtesy Chevy had a good inventory of trucks to select from, good prices, and friendly, efficient service. Jesse was especially personable and easy to work with. The finance person was easy to work with and very efficient. If I had any complaint it would be that GM does not provide an easy to read but comprehensive description of the options and capabilities of the truck I bought. For example I'm not entirely clear what modifications have been installed on the truck for trailering. That's not Courtesy's problem.

bluejose

Nov 8, 2012

I used to get service for my suburban with Rafael at Courtesy Chevrolet until I moved to La Mesa and tried another Chevy dealer and was not satisfied with the service. I went back to Rafael at Courtesy after two years and he took care of my needs. As always, Rafael is an excellent employee and he takes good care of his customers. Well done Rafael!!!

GloriaLecuyer

Nov 7, 2012

Jesse was very helpful in showing me the used cars and let me take my time looking over the one i choose. Also let us take the car for a test drive and answered all our questions thank you for your kindness.

mscolley

Nov 7, 2012

Wasted my time, gas there 2 weeks ago spent 10:30 to 3:10 in the office, signed contact and was given the truck told good to go, came back Monday to give two final pieces of papers and was told all good. Was contact 11/2 and was told bank wanted more money, ask them what happened to deal I signed. Told them did not have more money, and was ask if I could get til first week in December, was told no. So now I have to tell me kids and my friends that the truck was a lemon and gave it back, so to save my embarrassment. In the mean time will make sure every social media site, I am a member on knows not to visit your this dealership. Some policy allowed to leave with truck without them having a concrete deal in place. In hopes that if they need more money, I would agree as I already have the truck. Will be taking my big bonus check in December, and business somewhere else. And if that was not enough I sent and email last night and told them I would be there around 10:30 and if they could have my car up front and ready so I did want to have to wait around, I get there I was told sorry did not get that message, so I had to wait for 15-20 minutes, to add to my frustration return their truck with a 1/4 tank of gas and over the 2 weeks time I had the truck put around $200 in gas, and I pick up my car and I have no gas, So I ask them about that and they say, that's how we got it, some dealership. Dont go to this dealership, and if you do be aware of their shady tactics.

619shawty

Nov 7, 2012

I have given 5's all across the board because I was impressed with the entire experience. I went to a few other car lots and felt I was treated rude and unfairly. I even had to contact their corporate office to express my dislike for their dealership!Mike was very helpful and was not super pushy to try and close the deal. I appreciate that! He sold my husband a car and myself :-)I would and have recommended this dealership to my friends and associates.

cavite01

Nov 3, 2012

Courtesy Chevrolet is the BEST in the Business.I am active duty military currently deployed overseas. I was particularly interested on 2013 Camaro. I took advantage of low interest rate and special discount savings being offered by GM to military. Mr. Steve Cox took care of my transaction smoothly and ensured all necessary paperworks are ready for my wife and son to sign.Steve is very trustworthy and courteous in ordering and getting the car I want and delivered it on time.Thank you very much, Steve. I will sure go back to Courtesy for any of my future car needs.

amberdeakin

Nov 2, 2012

My husband and I went to Courtesy Chevrolet to purchase a used vehicle. Carlos, Dean and Ramon were extremely helpful in answering questions we had and never pressured us to buy anything while we looked. Other dealers we visited were sleazy and the sales people will tell you anything to make a sale. Courtesy Chevrolet is definitely sleaze-free and made us a great deal on a used car. I would recommend them to anyone who is looking to buy a new or used car.

philheg

Nov 2, 2012

Everyone there ii s very nice and helpful. They are honest and up front with you when it comes to your credit and what your choices are.

Cathijohn

Nov 2, 2012

Courtesy Chevrolet made it happen for me. I knew what I wanted, it wasn't available so I ordered my sonic, just perfect for me! I love it!

nanx0001

Nov 2, 2012

When I got my 2nd Volt from them. There is some small issues. Jesse and Andy did very effort to ensure the problems is fixed and provide extra helps to make my life easy. I definitely recommanded this dealership to everybody want to buy a Chevy Car.

libarra71

Nov 2, 2012

Ramon Romo is the type of character who gives car dealers a bad name. It is unfortunate this dealership has to be so poorly represented by this "closer". From the second we shook hands and were introduced it immediately headed down hill. Ramon pulled out the scratch paper and began writing in chicken scratch in an effort to be as confusing and unclear as humanly possible. As I questioned his tactics he would head back to the "desk" and see if "he could do better" then come back and ask, "what is it gonna take to do this deal?" Then he headed back to the desk...Eventually I excused myself from the dealership, said thanks but no thanks.The next day, Michael Tomich gave me a call to apologize for any discomfort I had experienced. He explained to me that he knew we could work out a deal if we communicated directly. I let him know I appreciated the follow up and thanked him for his apology.Steve Cox (internet sales manager who originally provided the vehicle quote) and Michael Tomich proceeded to work on the deal. Eventually, they communicated they had an approval at the rate I was looking for (A Tier Lease) but when I got closer to the dealer Steve called and said, "good news, we got you the B tier". At this point I contemplated turning around as I felt I AGAIN had received false information. Against my instinct I proceeded to the dealership.We finally settled on a purchase agreement, I SIGNED A CONTRACT, and was promised next day delivery.The next day Michael Tomich called to say that the vehicle COULD NO LONGER BE DELIVERED AS IT WAS SOLD to ANOTHER BUYER and that we did not have a deal. My contract clearly has the signature of the dealer, with the vehicle identification number, financing information, etc yet the vehicle was sold to another buyer. I am sure the other buyer was more profitable for the dealership. Legal?I am anxious to see how this problem is resolved as I do not want to take things to the next level. Overall, a poor experience even though there were multiple attempts at trying to right their wrongs.Both Doug and Tony seemed professional although I had little to no interaction with both. I appreciate that Doug did not try to push me into all of the "add-ons". Once I said not interested he moved forward.

libarra71

Nov 2, 2012

Ramon is the type of character who gives car dealers a bad name. It is unfortunate this dealership has to be so poorly represented by this "closer". From the second we shook hands and were introduced it immediately headed down hill. Ramon pulled out the scratch paper and began writing in chicken scratch in an effort to be as confusing and unclear as humanly possible. As I questioned his tactics he would head back to the "desk" and see if "he could do better" then come back and ask, "what is it gonna take to do this deal?" Then he headed back to the desk...Eventually I excused myself from the dealership, said thanks but no thanks.The next day, Michael gave me a call to apologize for any discomfort I had experienced. He explained to me that he knew we could work out a deal if we communicated directly. I let him know I appreciated the follow up and thanked him for his apology.Steve (internet sales manager who originally provided the vehicle quote) and Michael proceeded to work on the deal. Eventually, they communicated they had an approval at the rate I was looking for (A Tier Lease) but when I got closer to the dealer Steve called and said, "good news, we got you the B tier". At this point I contemplated turning around as I felt I AGAIN had received false information. Against my instinct I proceeded to the dealership.We finally settled on a purchase agreement, I SIGNED A CONTRACT, and was promised next day delivery.The next day Michael called to say that the vehicle COULD NO LONGER BE DELIVERED AS IT WAS SOLD to ANOTHER BUYER and that we did not have a deal. My contract clearly has the signature of the dealer, with the vehicle identification number, financing information, etc yet the vehicle was sold to another buyer. I am sure the other buyer was more profitable for the dealership. Legal?I am anxious to see how this problem is resolved as I do not want to take things to the next level. Overall, a poor experience even though there were multiple attempts at trying to right their wrongs.Both Doug and Tony seemed professional although I had little to no interaction with both. I appreciate that Doug did not try to push me into all of the "add-ons". Once I said not interested he moved forward.

NiceSonic

Nov 1, 2012

Because I needed to find just the right car, my buying experience involved numerous encounters with the Courtesy staff. Carlos Zuniga even provided me information by email I needed before my visit to the dealership. This allowed me to save time and provided the foundation for a very good buying experience. I got the car I was looking for; right color, right features, right price. On a visit to the showroom, Steve Cox showed me available inventory so I could better make my choice. Jessie Miller was there with my sharp looking Chevy when I came to pick it up. All of these fellows made me feel like an important client. I will definitely consider another Chevy from Courtesy when I am ready for my next car.

Phupham123

Oct 29, 2012

Inexperience sale person.Car was not clean at dilivery .Sales forget what his ponies I bying a car from dealer because I lake the car and I wanted it

bdunn48

Oct 29, 2012

We went in and bought a used 2008 Saturn. Within 2 weeks of having the vehicle, the car had returned twice to the service center for problems w/ the breaking and stearing. After being very dissatisfied w/ the vehicle, the Sales Management (Dave, Tony, and Justin) and Sales Consultant (Joe Rizk) were very kind and helpful to go above and beyond to make sure we ended up in a car we were happy with and felt safe in for our growing family! They didn't have to be so wonderful to us, but they continue to make sure we are happy customers. I would recommend this dealership to anyone!

PepperLane

Oct 29, 2012

Michael was extremely helpful with our new Chevy Truck Purchase. The whole experience was a breeze and we couldn't be happier with our new vehicle. Justin was great with getting the bed liner done; Doug Burroughs made the paperwork easy and Rob worked his magic with the pricing. The whole team was great! Thanks mucho.

navy06

Oct 27, 2012

Service was great not to pushy or overly forceful to just make a sale. He took the time to find out which car we would be happy with. Very positive experience.

navyninja636

Oct 26, 2012

Great service with trying to decide what car we can afford and would work well for our needs. Also helpful with financing options and vehicle options.

barandjelovic

Oct 26, 2012

After some negotiation, Steve and Rick managed to beat everyone else's price in town! After some negotiation, Steve and Rick managed to beat everyone else's price in town! After some negotiation, Steve and Rick managed to beat everyone else's price in town!

britalex!1

Oct 26, 2012

Amazing service and went above and beyond to meet my needs with my previous car and my new 2012 Chevrolet Traverse! I wouldn't go anywhere else for my sales or service needs! So grateful for all your help. We are loving our new car!!!

cpaandrew

Oct 22, 2012

I had a really great experience. Matt and Rob were excellent to work with and they both did everything they could to get the deal done in a way I was happy with.

ckatroar

Oct 20, 2012

Joe was very helpful and has a great attitude. I went in only to "look" because my husband suggested comparing my Tahoe to the other vehicle I was looking at. I say my, because instead of this vehicles exact comparrison I purchased it instead..souly on the amount of respect, courtesy and attention Joe and this dealership afforded me. I would definately recommend him and this dealership to anyone looking for a new vehicle. Chevy is making a come back!

Marcia Hobel

Oct 20, 2012

This is the 3rd car from Courtesy Chevrolet. You only return when you received great service from all personnel. They pride themselves on giving excellent service. Our Salesman was new but took pride in his ability to sell us our car and did not hestiate to ask questions when needed from more experienced personnel.

isarizk

Oct 19, 2012

Great guys. Especially Jesse! I had a car in mind and he made sure they delivered! I would go back to them on any given day and highly recommend him!

Vosh1111

Oct 18, 2012

My experience at Courtesy Chevrolet began with a friendly and heartfelt greeting from a young salesman who identified himself as Jeff Davis. He made me immediately feel relaxed and at ease, as a new buyer for the first time since 1998. He worked at identifying my family's needs for a car and readily showed us the two used cars I had identified from the website. While these were acceptable, we looked at a new and a used Chevy Malibu, deciding ultimately on the purchased 2011 white Malibu sedan. Mr. Davis utilized the assistance of his supervisor Ray Romo and financial officer Jesse Miller in working out a financial deal that took into account my special credit needs. Doug Burroughs expertly guided me through the sales and State paperwork as well as finding some other financial assistance. However, this process would have been more anxiety-producing if it hadn't been for the constant support and personal involvement of Mr. Davis. Jeff also drove me with the prospective car to my home in order for my family to see the car chosen. He assisted me in follow-up appointments, called the following day to see how the car was handling and wrote a follow-up postcard as well. I recommend all the staff but particularly Mr. Davis as a beginning salesman who went above and beyond in making a gracious but assertive sale.

bjullien

Oct 18, 2012

As soon as I arrived at Courtesy Chevrolet in San Diego, I was welcomed by Carlos who was very friendly and professional. He presented me what I was looking for and gave good advices which brought me to the buying of my car. I highly recommend this dealership.

kristin.demott1

Oct 16, 2012

They were great at giving us the lowest most possible rate/price on our 2011 Ford Fusion SEL vehicle. It was awesome to know we got a great deal for our vehicle :))) and we were taken care of right away with speedy service and everything. Thank You so very much Courtesy Chevrolet of San Diego :)))

Dotpalmer

Oct 16, 2012

The personnel at Courtesy Chevrolet San Diego were very helpful. We told them what we were interested in, they let us test drive the model we wanted, but it had too many options for our budget. So they located another car at another dealer and had it for us the next day. We drove that and bought it. They gave us a discount off the window price and we negotiated a little more for our trade-in. Ed Valadez was very helpful and very pleasant. I can actually say that we had a good time while we were there. Have been back to have a paint enhancer and fabric protectant done. Service department gave me a ride home. They were very couteous and had the car ready when they promised. Never had an easier time buying a car.

fccarreview

Oct 16, 2012

As we all know in the world of sales. A Sales person in a dealer is just like a fake antique. It looks good but in the end the truth comes out (ITS FAKE). Promises and promises that are never kept by sales people. I was promised a $25.00 gift card to apple bees by steve cox just for coming in to test drive a vehicle (NEVER GOT - TOTALLY FAKE), special finance Carlos Alvarado told me one price for the vehicle and never bothered in contacting me that it would be a different price, instead he just said it was approved and paperwork would be ready for me to sign and come in and sign the papaerwork, it will be left in the front counter for signature since he had some type of family emergency and could not finish my paperwork which was handed to a sales guy wich told me where to sign and did not have a clue of explaining what each paperwork meant and that carlos would take care of the paperwork with me the next day. I was concerned because I knew the vehicle had a couple of minor details and missing jack, lug nut remover, spare tire and some other minor details. I was convinced to sign all documents without Carlos Alvarado present and I ended up with no help from Ted Fregoso, He said he had proof of my signatures in paper and thats all, They don't owe me nothing. I know I was at fault for falling to sign these documents being a business owner, but took the word of Carlos Alvarado and their team. Its a learning experience, I am not saying that the car I bought is bad, but there service and hungry ways of making money was the principle factor in this deal. Mr Ted Fregoso seemed more anxious in leaving for his 2 week trip than to really help and make a customer happy. I have a 21 yr son and a 23 yr daughter looking for a car right now.....Hell no, I will make sure I guide my kids and any friends looking for a car different direction..Its the last time I ever buy a car at this so called delear Courtesy Chevrolet. (SHOULD BE CALLED MORE LIKE (FAKE AND PROMISE CHEVROLET DEALER)

nosliw.ttocs

Oct 16, 2012

Rob and Matt were the best experience I've had at a dealership. Thank you Courtesy Chevrolet SD. Thanks Rob and Matt for such excellent customer service and working as hard as you did to get me into my Truck!!

A. L.

Oct 14, 2012

Harold Knotts is a BIG asset to this Chevy dealership; he is extremely courteous and attentive. Harold's main concern was that we bought the vehicle that met our needs, not that he "made a sale." I will recommend Harold and Courtesy Chevrolet to any of my associates who want great customer service and a quality vehicle.

nanx0001

Oct 13, 2012

It is great buying experience. Jessie listened to my 80-year-old parents repeated already answered questions again and again and still very patiently and kindly answered the questions. This is not easy to find in other dealership. Plus the price is fair. I definitely recommend this dealership to everyone.

zaga1990

Oct 6, 2012

Extremely disrespectful and rude. By no means did he represent courtesy Chevrolet. Because of him I was not able to leave in my new truck. Did not want to help out the customer. And if they way I was treated is how you treat all ACTIVE DUTY SERVICE MEMBERS then I suggest Ramon be relieved of his duties.

AAW

Oct 4, 2012

Since the initial purchase and then through the years, Courtesy Chevrolet and Andy Reaves have provided me with exemplary service! Andy is the consumate professional, always smiling, always eager to listen and then get the job done right; never any excuses! I have owned a Lamboughini, two Ferraris, Jaguars, BMWs, Mercedes, many more. I keep at least three fine cars on hand at all times. Some dealerships think a woman doesn't know her cars, or that she's looking for a mini van for the bus load of kids. Well, not here, and its not me! I drive my Corvette daily, and I expect my car to always perform as it should. Working with Andy and Courtesy, I am able to keep my car in top shape at all times!AW

Papamoag

Oct 3, 2012

I didn't know I had a problem, but Courtesy Chevrolet sent me a free vehicle inspection coupon, so I took it in. Rafael Ramirez was extremely busy, yet he made the time to be fully courteous and professional with me. He explained the problem the mechanics had found, and told me they would need to keep the car to take car of it. i must have groaned out loud, because I need my car for work, but he arranged for me to get a rental car and took care of everything. My car was fixed and delivered washed and shiny, ahead of schedule. I was very impressed that Rafael was able to keep track of several things at once, and in both Spanish and English. I don't know Mr. Ramirez, but I am gald to have met him and I'm sure Courtesy is happy to have him in their employ.

Kelseyl

Sep 10, 2012

I just moved to this area and was not sure what kind of car I was looking for, Rob and Joe made me feel very comfortable and I was confident with them helping me. We test drove multiple cars and if I did not like one they quickley found another that might be suitable for me. I bought a jeep liberty and am extremely happy with it and since then Joe has followed up with me to make sure I was happy with my decision. I reccommend this dealership to everyone! :-)

dboulch

Sep 8, 2012

This is the best dealership I have ever dealt with. The sales man Joe was very nice and asked me what I was looking for when we first walked in. He didn't try to sell me any cars I wasn't interested in. After he showed me the Sonic and the Spark Rob gave us the prices of the cars and we decided to go with the spark as it was more in our price range. As soon as we made our choice there was no talk of any other cars. Rob gave me the first offer and I came back with my offer and after all was agreed upon I drove off in my new Chevy Spark. Thank you Courtesy Chevrolet.

rwalton40

Sep 5, 2012

Took our 2010 Equinox in for 50,000 mile service. Raphael outlined our options, gave us his recomendations, and let us deciede on the service level we wanted. He gave us an estimate that was correct down to the penny. Told us when the car would be ready, which it was almost to the minute. I was picked up by the courtesy shuttle and driven to the dealership to pick up the car. The shuttle driver (Anthony) was friendly and a safe driver. Upon picking up the car, it was returned washed and clean inside. Almost no waiting for the car after the bill was settled. Overall I continue to be happy with the service provided by Courtesy Chevrolet, and MY service advisor Raphael.

ditkavette

Aug 29, 2012

This is the second car I have bought from this dealership and it was an awesome and friendly service. From the begining the staff were welcoming and helpful with all aspects of the sale. I really cannot say enough of how happy and grateful I am for everything they did for me. I have dealt with many other dealerships throught my car buying experience and both times at Courtesy Chevrolet have left an extremely positive effect. I recommend all my friends and family to go to this dealership for all vehicle transactions. The service dept is just as amazing and professional. Thank you for all your support and help.

lah112173

Aug 27, 2012

Professional, courteous, considerate, honest, and friendly service by all staff members. A correction in figures worked out in my favor for a lower price!- testament to Tony and Rob's integrity. Jesse and Ernie were patient, friendly, and thorough in dealing with us as we changed our mind at the last minute as to what we wanted. A very willing staff to do what it took to make sure we were staisfied with not only the purchase but the experience at this dealership. There was no harrasing, pressure, or feeling of being cornered by the sales consultants. -- We started insistent on a black, 8-seater, leather, 2LT, Traverse(closest one was 500mi away- they were willing to get the vehicle here for us allwhile minimizing the cost to us); then we saw a diamond pearl white 2013 Malibu Eco and decided for it- we love it!! My wife and I are completely satisfied with the experience, product, and price; I recommend Courtesy Chevrolet, seek these sales consultants and staff, and be confident in your purchase.

jzgreenfield

Aug 25, 2012

Dealership was great but Rick White was outstanding. The internet department was terrific. Everything was easy and fast. I forget the name of the gentlemen who helped in finance but he was also helpful and informative.

gerry7566

Aug 10, 2012

I prefer to do all my service dealings with Andy Reeves. He has always been a really true Customer Service Person. He always has a pleasant attitude and with my wife and I have always treated us with the utmost respect and lives up to the Chevrolet status as making the customer completley satisfied. When I need my vehicles serviced I call and request to speak with Andy as he is the only one I prefer to deal with. I have nothing bad to say about any Courtesy employee. I just prefer to deal with Andy because of the fact from my first dealing with the service department, I got to deal with him, and he did nothing but impress me and treat me with nothing but the best. He needs to be commented because he gives customers the feeling that the only dealership to due business with is Courtesy. Keep up the personal and customer committment to great service and treatment. thnak you Andy.

stephaniephillips81

Aug 10, 2012

Let me start by saying that my mom helped me get a new car because I was having some financial problems. We eamiled the sales department regarding a GMC Terrain they had on the lot and Richard White was the sales rep who called us back. We went in and he was very helpful and non-pushy. He wanted to get us in a car that we liked and that we could afford, because price was our bottom line. He took us around to several vehicles that were in our price range and took us out on test drives. He was very sweet and non-assuming. Our experience up until we get into the sales office was great! But here came Rob Corbin, I'm sorry but he was an a**. He started hitting on my mom and then looks at me and says, "ha, ha, do you think it's funny when guys hit on your mom?" I am 30 years old and my mom is 55, we know what's up. Rob never listened to either my mom or myself. When he quoted us a price and the payment amount, I wanted to call my husband to make sure that the payment was something we could handle. As soon as I get on the phone he yells, "Tell your dad that I'll throw in 3 car washes!" Seriously??? Are you listening to me? I said "my husband." Rob upsales the extended warranty and we bite, because it's too good to pass up. But when we get into the finance office Doug Burroughs can't give us the price that Rob quotes??? I'm confused! And then on top of it he didn't have any of the paperwork ready so we had to sit there while he printed everything out and he chewed his gum like a he was a cow chewing some cud. Overall, I am pleased with my car and Richard White, but the Sales Manager and Finace guy I would say have a few things to learn about customer service.

tbroderick1221

Aug 4, 2012

i bought a car from them almost a month ago and just this morning my battery on this car kept dying wouldn't hold a charge so i went there and told them about it they fist were saying that they might not be able to help me cause batteries aren't covered so i was about to walk out and be done with it. but he came back to talk to me and told me that they would do it free of charge. That would have to be the best experience i've had with a car dealer in a long time they were amazing

Lakerfan01

Aug 4, 2012

Tom, Harold and Matt were very helpful when my husband and I went to Courtesy Chevrolet just checking on our options. They went above and beyond to help us get the best deal according to our current financial status. They never were pushy, on the other hand,they were very understanding with what we needed, which was an economic car that could serve our family needs. They understood that at this point we needed lots of help getting the best rate. They were patient when showing us the different cars we were interested in checking. We never imagine that they could work miracles in our favor. The financial person was also great. Her great personality and experience worked miracles. She asked a lot of questions that we thought were not important, however, her questions worked to our favor.Example: she asked about our rental income, that helped us increase our income. Harold, Matt and Tom worked together as a team to make our experience one of the best. We never felt pressure, on the contrary we felt that your staff care for their customers. Tom has made us come back to Courtesy due to his professionalis.Everytime we brought our avalanch the staff in service dept.were great to us.I am positive that the next time We purchase a vehicle it would be from Courtesy Chevrolet. Wow what a great feeling we have everytime we come to Courtesy Chevrolet.

linds8656

Aug 3, 2012

Jesse instantly made me feel very welcome and was not the typical, pushy, car salesman type. He explained everything well and answered all my questions. I would definitely purchase another vehicle from Jesse.

SSLACY

Jul 28, 2012

Thank You Courtesy Chevrolet !!!! My family and I walked in told them what I wanted and they delivered. Joe Pellegrino did a magnificent job showing me and selling me a 2012 Chevy Tahoe Black!! Robert Corbin did the wheeling and dealing to get me a great price for my new vehicle. Awesome Customer Service !!!!! I will be back for my next purchase.

v3tte

Jul 27, 2012

I am new to San Diego and I was having serious issues with my Corvette and I had to get them solved immediately so I went to Courtesy Chevrolet and Dale was the employee that helped me. Dale gave a very accurate time line of when my car would be fixed and was very helpful with questions that I had. He could tell I was stressed about the situation and was very considerate of that. I am recommending Dale to everyone I know that needs their car serviced. Dale is the only employee I am going to in the future to get my car worked on and I will refuse to talk with anyone else. Dale thank you so much for all of your help!!!

VNS23

Jul 24, 2012

Before going into the dealership I looked around the lot and was immediately impressed by the variety of vehicles on display. I walked into the office and noticed every sales consultant working; making phone calls to customers or doing some other task. However, I was greeted immediately and everyone nearby was helpful. The assistant manager was available and couldn't have been nicer. Car dealerships can be intimidating because of the amount of money involved when purchasing a vehicle. Everyone at Courtesy Chevrolet made me feel comfortable and helped me truly believe in their "total confidence pricing" guarantee. I would recommend everyone to Courtesy out of the five Chevy dealers in a 45 minute radius.

goosemilk

Jul 24, 2012

Andy is always very friendly and tries his best to accommodate me. I only want to deal with him when I come in for a service. The only thing constructive I would suggest the dealership work on is in the sales department. I did have a high pressure experience when investigating the value of my car as a trade in. That being said Harold Knotts was extremely relaxed and helpful. All in all its a good dealership and I would recommend Courtesy Chevrolet.

bobaloo66

Jul 23, 2012

I have given Rafeal Ramirez and excellent review, because he always comes through for me. The work that I need on my car is always handled in a timely and efficient manner, and I always receive prompt shuttling to and from my place of residence if I have to leave my car for the day. He is an exemplary employee.

carloseb91

Jul 21, 2012

Courtesy Chevrolet was great. They made the process of buying a used vehicle fast, easy and effortless. Joe was great in showing us the vehicles and Rob did great when it came to the paperwork. Maureen also made the financial paperwork process a breeze! I will definitely recommend Courtesy Chevrolet to others!

seth04

Jul 21, 2012

Friendly, helpful and timely on a Saturday morning. Tom went out of his way to help with my issue, and me on the way as quickly as possible. It was very much appreciated!

silasfamily

Jul 18, 2012

We bought 2 vehicles from Courtesy Chevrolet and both times the sales team were great. They treated us well and their customer service is outstanding. I would highly recommend them to my friends and family.

GabeRiv

Jul 17, 2012

I first went in to look on the 4th of July. I initially met with one person and was than passed off to Harold. At first I was like okay, not really looking to buy so I can work with who ever. Once I started working with Harold I was more and more getting into the buying mode. I was going to return to look at another vehicle that had yet to be made ready to show. I called Harold and informed him that I had run some numbers and didn't think I would be able to purchase a vehicle at this time. Harold didn't push or force. He just said that he was here for me when I felt I was ready. On the 13th of July, I sent Harold a text asking if he had a different vehicle in stock. He said he would check and get back to me. I was already on the road so, I decided to stop by and see. Harold had just pulled the vehicle up that I had inquired about. I really wasn't to sure if I was going to even buy at this time, I just wanted to see the vehicle. After a couple of hours of going back and forth I decided to go for it. Harold reminded me about what customer service is all about. It isn't about being pushy and forcing the person to make a decision, it is about helping the customer find what works for them and helping them through the process of buying a vehicle.

aalduenda

Jul 16, 2012

I came to this dealership after trying a different Chevy dealer where their service advisor was very rude and wouldn't tell me what was going on with my car, and let me assure of the BIG difference in customer service at Courtesy Chevrolet. I have been working with Larry and couldn't be happier, although I need to drive a little more compared to the other dealer, it is worth it! My car needed some warranty repairs and everything was taken care of, Larry is very friendly and always answers all of my questions and describes the work that will be done. Both times my car was ready on time - actually ahead of schedule, which was a plus! The customer service I've received from everyone at this dealership is great, I definitely recommend Larry and his team.

galbisob59

Jul 14, 2012

Harold Knotts really knows how to take care of the customer. He walked me through every step and made sure that I was 150% satisfied with my new truck. I also got a chance to speak with Dale Staub. He was very knowledgeable and extremely friendly. Excellent customer service and best prices in town.

r3volution

Jul 14, 2012

I visited Courtesy Auto today to get a replacement keyless remote and the employees I came in contact with sure lived up to the name of the dealership. Everyone was courteous, smiled and were helpful. The parts person, Jessica Miller, first assisted me and went the extra mile for me to find a technition that could help me with programing the remote and then personally walked me over to the repair area. She was extremely personable and also looked up the price of the running boards for my model. Because I was there near closing it looked like I was going to be disappointed and not be able to get my new remote programmed. That is when Rafael Ramirez appeared out of nowhere and saved the day. Just as one of the other employees was explaining that I would need to come back to have it programmed, Rafael came over and volunteered to do the programming. Rafael did an excellent job and obviously knew what he was doing because he was able to get it done in less than 10 minutes. Because I only bought my car yesterday I didn't know anything about how the controls on the dash worked so I asked Rafeal. He very patiently explained how the controls work to me and took all the mystery out of operating the features of my new car. Rafael made me feel like a very welcome and valued customer. I am very pleased to write this positive review about Rafeal because it is so rare nowadays to recieve great customer service and to find employees at any business who actually know what they are doing and can do so efficiently. Rafael is one such employee. Thanks Rafael!!Victoria

Liliallen23

Jul 11, 2012

I had a great experience mark Golding helped me find the perfect car for me and made sure the payments were something I could afford. I felt like he really cared and wanted to make me happy.

mshaid

Jul 10, 2012

Both Steve and Rafael are excellent employees and have made the whole car buying a wonderful experience. They both have gone out of their way to make sure I am happy and get the best service. They are a tremendous asset to the team and I am grateful I met them.

steer1

Jul 8, 2012

I had a great experience at Courtesy Chevrolet. Andy was very friendly and courteous as he got everything ready for my truck to be serviced. The service guy Shane was also very friendly; he was able to answer all of my questions.

Julzk

Jul 8, 2012

I have bought my last four vehicles at courtesy Chevrolet - the last two from Ernie. Ernie always makes you feel secure in your purchase decision by answering all of your questions, thoroughly touring you through your vehicle, supportive rather than pressuring, never appears hurried and is always pleasant. Larry has been my service rep through all of my cars and has worked to help find solutions to any issues I have had with car performance, is timely- calling and giving me updates about finish time, knowledgeable, friendly, personable and all this with the right touch of humor. I would definelty recommend courtesy Chevrolet and the above employees.

flores3d

Jul 8, 2012

We absolutely recommend COURTESY CHEVROLET!!! so we started our car shopping with Bob Stahl Chevrolet.. we had a Costco price and was supposed to make the sale smooth.. the sales lady told me they had 4 vehicles in stock of the make/model/and specifications we wanted.. when we got there.. turns out they only had ONE! AND the color i told her WE DID NOT WANT!!.. to continue we had a trade in that was banged up, it belonged to my lil brother who didnt take care of it.. we knew we werent going to get the KBB value.. but we were going to try to get at least half.. when it was rated.. the lady came back and insulted my little brother be asking him if he was RETARDED??!!, that comment alone was enough not to continue talking to them.. not to mention they lied when they said they had the car in stock... our experience at COURTESY CHEVROLET WAS MUCH, MUCH BETTER!!! Jesse Miller was showing us the options we had.. they had PLENTY in stock and my brother ended up getting a his 4X4 1500, LT, 5.3..z71, crew cab.... Jesse's attitude was WAY different from the other sales person.. he was not pushy at all or trying to force the vehicle on us either like the other sales lady. when they saw the trade in... they did not insult or offend my brother.. they were just curious to hear the story of what had happened.. which i think, anybody would have asked, becuase it did have dings!! LOL.. the whole time we felt Jesse was on our side, and not out to make $$$. Robert Corbin was also really helpful, he worked with us with the value of our trade in we met half ways and that was what we were looking for... robert gave us reasonable numbers... we MOST DEFINATELY RECOMMEND COURTESY chevrolet... they are friendly and MAKE IT HAPPEN!!!!

schwent

Jul 6, 2012

I just bought a 2012 Chevy Sonic LTZ Hatchback, and could not have been more pleased by the whole experience. It was my first new car purchase. Between the Brandon and Rob Corbin I was treated like family. They worked with me over 2 days to find the exact model I wanted. If you are looking for a new Chevy, head over to Courtesy Chevrolet and ask for Brandon and Rob they will set you up!

vansarebest

Jul 5, 2012

I was referred to this dealership in 1989 by a regional Chevrolet rep. I have had several Chevrolets since then, all were vans. I would not consider going to any other Chevy dealer for service because Courtesy fixes my vehicle right the first time, the service guys know the vehicles and have a good idea as to what is wrong immediately, and they treat me with respect when I describe what is going on with my vehicle.

cclaybsh

Jul 4, 2012

I have bought all my cars from this dealer for the last 15 years. They have always gotten me the car/suv I wanted and also at a good rate. They are very helpful. Thanks.

hhrdriver

Jul 2, 2012

Andy was fabulously helpful...wonder if he's single too. Probably not. All the good ones are taken.I left the lights on and ran the battery of my new-to-me HHR to nothing. The tow driver jumped the battery without regard for the electronic steering system...oops, no power steering. Driving my truck was like, well, driving a truck. Instead of keeping the HHR all day and running expensive diagnostics, Andy replaced a fuse. He could have scammed me. He could have legitimately run the tab waaayyy up. A fuse! in and out in less than 15 minutes. I am probably in love.

churchgirlsm

Jul 2, 2012

Staff is VERY friendly and worked around the clock to get me into the car that I wanted! The salespersons listened to what I wanted and needed and put me in the car that I desired. They even took the time to communicate with my Parents, who live in a different state.

mixonjh

Jul 2, 2012

Mr. Knotts made the process of purchasing a new vehicle very painless! He was friendly and very knowledgeable about the vehicles my wife and I were interested in. Mr. Knotts walked us through the whole process with a smile on his face and listened to all our needs and wants as far as getting a new vehicle.

debbyreece

Jul 2, 2012

The guys were very friendly, listened to what I was looking for and found it for me. The selection was great. They were very patient and answered all of my questions. There was no hard press for a sale.

Cliff Towner

Jun 28, 2012

Service man is top notch, very professional with great personailty, stays on top with his customers,and always very timely and concerned about his job.I like his attitude,and can do spirit, this is the kind of people we need in that business.

sddavis

Jun 28, 2012

My service adviser, Andy Reaves, was very professional and courteous. He was readily accessible when I called to make my appointment. That has not always been the case at other dealerships I've dealt with. He looks out for my best interests and made sure my car was ready by the promised time. He also took care of an item that was under warranty without any questions.I will continue to have my vehicle serviced here.

ldcyac3326

Jun 27, 2012

I visit the dealership at least once a month for a variety of maintenance. I've always dealt with Rafael and it's always simple, easy and fast. Anywhere from an unexpected flat or to purchase new tires his service is always friendly and timely. I've never waited for more than an hour even with no appointment.

sdgsdagsdgsdg

Jun 26, 2012

Very good experience, happy with what they gave me on the trade and the price of the car I purchased. Everyone at the dealership was easy to work with.Thanks

dbliss53

Jun 24, 2012

Tom Boggess was willing, able, and very pleasant. He had to make several trips in and out of the parts & service dept to help us, and did so with an upbeat and positive demeanor the entire time. I hope all your service reps are as delightful to work with as Tom. 10+

katzkat

Jun 23, 2012

It really was a great exprenice. I had never bought a car on my own before And Mark was very helpful and he knows his cars .

Barneswallace

Jun 22, 2012

I have owned my Colorado for 8 years and the service has always been excellent. From the people in the office to the constant communication about repairs, the service is excellent.

rachel.finks

Jun 19, 2012

Service was friendly and everyone made sure that I got the best deal. The price I paid was way less then what I had expected to pay before I came in. I would definetly recommend this dealership and all the employees I worked with ( Jesse Miller, Rob Corbin, and Doug Burroughs)

dsutherland88

Jun 15, 2012

Everything was friendly, fast, and good quality.I arrived at the dealership on time, and they took me right away, and clearly explained, what the service department was about to do, and the cost. They had a clean waiting area, with coffee, and washed my car after the service work was completed, which was unexpected. I really appreciate them going the extra mile.

jackieW510

Jun 14, 2012

I give this man five stars because his service was the best I've ever had hes an amazing person and he understands just what i want and not like other dealers he helps me try to buy a car not pushes me into buying one i dont.

scotshan

Jun 11, 2012

I have worked with Rafael in the service department for years and I am always impressed by his customer service and professionalism when dealing with me. I had some major issues with my car in previous years and he has always provided the best service and advise to me. I highly recommend Rafael as a Service Adviser!

jeston.franco

Jun 8, 2012

Courtesy Cheverlot was a very pain free car buying experience. Steve Cox was very helpful and answered all and any questions about the new camaro I purchased. I was very pleased with his professionalism and courtesy. Everyone I spoke with at Courtesy Cheverlot were very friendly and helpful.

aleydagonzalez

Jun 7, 2012

I highly recommend Courtesy Chevrolet because of Tom Boggess. He's the reason I've been bringing my car in for over 14 years. I know that Tom will always quote me right, think of what's best, and does it all with the utmost professionalism. I trust Tom completely when it comes to my car and you should too. If you purchase a vehicle from Courtesy, make sure to ask for Tom because he'll look out for you. One thing I truly appreciate is that in these tough times he also helps me look out for my pocket book - thanks Tom!

TSmalls

Jun 4, 2012

When I brought my car, the sales people were very helpfull and made my deal happen. I just brought my care in for its first oil change and was impressed with the customer services I recieved. I am glad I choose Courtsey Cheve, to buy my vehicle. Will recommend to my friends and family.

dkhirtzel

Jun 2, 2012

Mark Golding was very friendly and knowledgable. I can't say I've ever enjoyed the car buying experience more. We dealt with quite a few people while we were there and everyone was very friendly. Best of all, we got a great deal.

jkadams14

Jun 1, 2012

I was in and out in the time promised. I love that my car is washed every time I bring it in for an oil change!

mmbigdog

Jun 1, 2012

My Wife and I are on our third vehicle bought from Courtesy Chevrolet and during the years our cars have always been under the careful care of Rafael. Whenever they need an oil change, tune-up, or to get them checked out for another road trip, a quick call to Rafael gets us done.Rafael is always ready with a smile and pleasant manner which makes us feel right at home. Rafael always takes the time to explain exactly what needs to be/or has been done. This feeling extends to the whole crew at Courtesy, which is why we keep going back to our favorite Dealer.

CorpsVet

Jun 1, 2012

I purchased my 50th Anniversary Corvette from Courtesy Chevrolet in 2003. I got the world's greatest automotive creation at a great price and BETTER yet, nine years of the most fantastic service you could ever imagine! Andy Reaves has taken care of my prized Corvette from day one and he is the reason I keep coming back. He is friendly, knows me by name, knows what my car needs, knows what he is talking about. Quality and efficiency of service I receive from Andy and the mechanics who work on my car is always outstanding and beyond expectation. Can't ask for more; they are the best!!

Papa Bear

May 31, 2012

While on vacation in San Diego, my car started overheating Fri evening. I came into the dealership on Sat Mar 24 at 8am hoping to just have a stuck thermostat. Instead, it was determined that my manifold gasket was shot. I live in Phoenix & had to get back ASAP. Larry put a rush on the job & had me out of San Diego first thing Monday morning as prommissed. The job has proved to be perfect with no overheating with full A/C even on our 100-110 degree days in May. Thank you to Larry & his skilled mechanics for bringing my vacation to a happy ending ! .... Jim E. 5-30-12

larrycain

May 31, 2012

I have been dealing with Courstey Chevrolet for the past 16 years, bought three new cars there and the greatest experince has been the service. One person has been my service advisor since day one, Tom Boggess, he has and is the best employee Courtesy could ask for. He is the so good at his job, always get me in and out quickly with my service and repair work. Tom takes the stress out of car repair, so much so that my wife has her oil changed and minor service work done without me. Thanks Tom. I have recommend my friends to use Courtsey Chevrolet service department. See Tom.

James B. Gilbert

May 30, 2012

I took my car in for service> I was met by the service advisor at the time of the appointment. He was friendly and explained all that would be done and also when it would be ready. Everything was very professional as always and the car was ready at the promised time. I get all my servicing done at this dealership and will not take it any where else.

relly32

May 30, 2012

Always enjoy my visit with Rafael, his friendly, and timely service is much appreciated. When bringing my vehicle in for service I can always count on his best effort in making my time a Chevrolet stress free

Jonathan_baugh

May 27, 2012

Brandon was very helpful and not pushy! He understood our needs but still pushed a little to sell more but knew when not to push.

n.lambert

May 27, 2012

I got a notice in the mail saying they would buy back my Chevy Cobalt and win a fabulous prize and maybe get me into a newer car and lower my monthly payment. I went to check it out. Right after I parked, I took no more than two steps when Harold Knotts asked if there was anything he could help me with. I showed him the letter and he said he could help me. He was very pleasant and easy to talk to. He introduced me to Matt, the figures guy, who tried very hard to work with me and get me into a newer car but because of my credit and financial circumstances that was hard to do especially since I wasn't really ready to upgrade just yet. However, when I am ready to upgrade I will definitely be going back to them. The deal they gave me was actually very good and I was disappointed that I couldn't take it right then. Also, when I had to turn down the final offer, they were genuinely understanding. On the way out, Justin said to me if I change my mind on the Malibu he could definitely get me a good deal on it. I appreciated knowing I could still change my mind. Everyone was very helpful and nice that is why I would recommend them to everyone and will be returning for service on the Chevy I have now and when I'm ready to upgrade.

Danky91915

May 26, 2012

I've purchased 3 vehicles from Courtesy and had all 3 serviced exculsively there. Tom's professionalism and care for his customer is the main reason I purchased my 2nd and 3rd vehicles at Courtesy

jpedrosd51

May 26, 2012

I have always gone to Courtesy Chevrolet for some sort of service for my Tahoe and now for My Saturn Vue. Andy, has always been a professional and courteous person. I will always bring my vehicles to Courtesy For all of the staff that I have encountered has always been nice and ALways Provided me Great customer service.I think an upgrade in the waiting room needs refreshing.

kwgohlke

May 24, 2012

Rafael is always courteous, punctual and fair. He is respectful of my time and needs. He explains what the problems are and what the repairs are involved. I would suggest that there would be a customer loyalty program-since we purchased our car, we have always had our service, maintenance and body work done at Courtesy.

avargo49

May 24, 2012

This is the second vehicle I have purchased from Courtesy and each experience has been great. There is no hard sell or making one feel uncomfortable. Each of the staff I have worked with are professional, knowledgable and have a good sense of humor. Their pricing and trade-in values are very very good. I could not do better trying to sell a vehicle on my own. I enjoy stopping in and just saying hello.

eknotts

May 23, 2012

We had originally went to Courtesy to look at a Chevy Malibu. After driving the Malibu I felt it didn't have enough power, so Jesse kindly suggested an Impala. Drove the Impala and decided that was the car for us. While we were waiting the sales staff was very friendly. Rob gave my son a balloon and some candy (of course he asked if it was OK first) to help keep him calm, which later did have some side effects. Jesse even bought us lunch while we were waiting (something that I have never seen done at a dealership before). Both of these gentlemen were great. The entire time we were there we never felt pressured or rushed. When it came time to the negotiating (i had done my research first) everything was straight forward, the price they came up with is what it should have been. There was none of that arguing and running back and forth (that some dealers love to do) to try to get the price down to where it should have been in the first place. Overall a painless experience. Today if I have any questions regarding the sale, my wife and I don't hesitate to call, because we know that we will always reach friendly staff that will point us in the right direction. Thanks guys.

jk2gonzo

May 23, 2012

Its really a pleasant experience taking my car to get serviced, dont have to worry about being sold services that I dont need I highly recomend dealing with andy thankx

Deawilcox

May 23, 2012

I really enjoyed the service Steve Cox provided. Very personable and easy to talk to. He showed multiple car options for us with no hesitation. I trusted his judgement and we left with the car he suggested. We couldn't be more pleased!

jillj858

May 23, 2012

Our Tahoe's AC went out and we found out the system was recalled so we made an appointment with the dealership. When I arrived Andy took care of the problem in the time they said it would take AND when I came to pick it up they had washed it! I was very impressed. I rarely get such good customer service. Thanks Chevy! You are my new favorite car company!

14delta

May 22, 2012

I'm really impressed by Courtesy's service department, Appointments have been very easy to make and available to fit my schuedule, My truck has been ready for pickup when promised and when additional problems have been found I was advised of them promptly and had the problem throughly explained to my satisfaction. Andy Reaves has been my service writer, His knowledge of Chevy trucks is impressive and he's obviously proud of them, He's done a great job taking care of my truck and keeping me informed and happy in the process.

SDCARICK

May 21, 2012

Brandon Loera is awesome, he took me to the Exact Vehicle I had in mind, he made theExperience Fast and Efficient, and Fun. He explained everything, and set up my Phone and On-Star in the Vehicle. Thank You Rickie Hensley

quinntel

May 20, 2012

steve cox was a great sales person and worked very hard for me. to get me in the car i wanted. thank you very much

ericah

May 17, 2012

Rafael Ramirez is a great service advisor. He goes above and beyond for all my vehicle needs. I have been seeing Rafael for over five years and he is always very helpful and extremely professional. I trust him completely because he has the quality of a skilled professional showing that he admires his work and loves to make his customers feel comfortable that their vehicle is in good hands. I have recommend Rafael to family and friends.

jamatheny

May 17, 2012

The customer service was by far the bast I have received by any Chevrolet dealer in San Diego County. I have owned my Silverado for 6 years, so I have had the opportunity to visit several service dealers, and this was by far the best. Well Done.

Tony & Sally Bartz

May 16, 2012

This is our third Chevrolet we have bought from Courtesy Chevrolet and have dealt with Tom Boggess each time. He always remembers us when we call and is both friendly and helpful. If we are in a hurry, he always manages to get us in. We own a Chevrolet Tracker, Suburban and a new HHR. We have never had trouble and Tom is always there when we need servicing. He is totally nice and a super guy.

brianwagner

May 16, 2012

Andy Reeves, my service representive is the very best. He lets me know what should be done to keep my car in the best possible condition.

william5419

May 15, 2012

Thank you for the service. It was badly needed. I got a quality professional in Rafael. My car is all ready for its trip to the north.

Curty82

May 15, 2012

I went to Courtesy Chevy to look at a used car today.. and ended up in a brand new car at an amazing interest rate.. I will be buying my car from Courtesy Chevy from now on.. They helped me not only find a car I like.. But Steve went out of his way to make sure I was happy with everything.. Hands down best car buying experience I've had. Even if you think you dont have the best credit I would go to them..

maika90

May 15, 2012

very good help from all employees. everyone is very friendly and helpful, i had a great experience buying my car there and i will definitely recommend it to my friends.

peteq

May 13, 2012

The entire staff at Courtesy Chevy were very nice people.Aren't all car salesmen "nice"?This place proved it and it especially showed at the bottom line. We got what we asked for on our trade in, and we got a sweet price on our new car. BTW - The (pre-owned) car had new tires and brakes, and looked spotless!The rest of the transaction was fast, no pressure, painless, and simple.

jameslawson89

May 11, 2012

I have given Courtesy Chevrolet a great rating because I was very pleased with the experience. I was a first time car buyer and Joe Pellegrino made the experience very personal. I was aware that Joe was new to the dealership but that did not take away from the experience. He was very friendly and made me feel comfortable. I would strongly recommend people to buy from this dealership for either new or used cars.

Essie0509

May 9, 2012

When I first went to the dealership I was greeted immediately by a friendly manager and sales associate name Eric. I explained my needs for the new car i wanted. I test drove the car i thought i wanted but was sad when it didnt meet my budget. I was about to leave when the manager and the sales assocites Eric came out and told me to look at the used car lot to see if i could find another car that i liked. I was reluctant bc i had never bought a used car before but low and behold i found a beautiful nissan altima in great condition. The dealership let me take it home to see if i loved it. make a long story short i loved the car, the dealership gave me a great price for it and my trade. Everyone was so helpful i would totally refer anyone i know to this dealership. Eric and the manager made my expereince so easy and wonderful. I am truely thankful i went to Courtesy Chevrolet. Thanks for everything!!!!!

briduff6

May 9, 2012

Courtesy Chevrolet provides a pressure free looking and buying environment. All of the staff were very friendly and helpful. They had a great selection of used vehicles, which we were in the market for. They made the paper work process very easy. Financing was simple as well with competitive rates. They offered us a fair deal on trade in.

MattDolan

May 8, 2012

Andy always takes care of me. I never schedule ahead and just show up, but he always has room for me and they always give me a ride to work while they work on my truck. Andy makes it easy and convenient for me every time.

melsycleary

May 7, 2012

I brought my 2007 Chevy Corvette to Courtesy for service and warranty questions.I was assisted by Raphael at the service office. My car had a leak, needed a new serpentine belt and I knew that it needed brakes. I had purchased a warranty but never used it and wasn't really sure who to contact or how it worked. Raphael called the warranty company and explained my benefits and we decided on a plan of action. He was very diligent in calling me to make an appointment and arranged a rental car for me. He always kept me aware of what work was being done by phone and any problems there were along the way. My work hours were a chanllenge that week and Raphael was very helpful and flexible with helping me with the switch from the rental to picking up my car. Even though he wasn't there on a weekend day, he set it up with other representatives so that when I came to pick up my car, everyone knew who I was and the transaction went very smooth. I was very happy with the kind and professional service at Courtesy and would not hesitate to recommend your dealership to others. It is nice to know that I have a dependable place to take my car for service.

andytief23

May 7, 2012

Great salesman helped me get the car I wanted, helped with all my questions and helped set up future appointments I highly reccomned this salesman and dealership

Jasonmbos

May 6, 2012

Brandon Loerawas the main sales rep. that assisted me with the sale and Rob Corbin also helped me. Both individuals were highly professional and extremely friendly. They where able to work with me in what my specific needs where and treated the sale on an individual basis rather than just show a car then fill out the paper work. On top of all this there has been many follow ups with my new truck and have been extremely helpful even after I purchased this, making sure everything about it was up to standard.

RunKri

May 6, 2012

I had a GREAT experience buying a used 2009 TOYOTA RAV4 from Courtesy Chevrolet. I was impressed by how much knowledge they knew about this vehicle given it's not a chevy. In the experience of my purchase everyone was very helpful and kind, I felt my time was valued and respected. Not once did I feel like i was being given a sales pitch or taken a run for my money. A special thanks goes out to Justin True and Steve Snitkin - I LOVE my vehicle!!!!! Thanks guys!!!!!all the bestKristin

gjeffries

May 5, 2012

Tom is great-always gets the work done and is very knowledgeable. I have been bringing my Camaro here for the last 18 years and I always am satisfied!

Debi Peterson

May 4, 2012

Rafael Ramirez is very professional and helpful, he always knows how to save the consumer money! Namely by suggesting to purchase the oil change in advance to save money and he always gives me a heads up on what is due on the service and maintenance of my vehicle!

av8tor1

May 4, 2012

Absolutely phenomenal service. Andy is a customer service master. He knows how to treat people right. Actually, all the people we have interacted with at Courtesy Chev. have been great.Anthony

randychianello

May 4, 2012

Andy Reaves is by far the best service advisor that i ever had. I have had many different advisor that i worked with through out 30 years and ANDY hands down is the best.

Dkincart

May 4, 2012

Andy is fantastic. best service guy I have ever worked iwth. Adelle sold me our suburban and there is no doubt. ALL MY SERVICE IS coming back to Courtesy, thanks to Alan's service, detail, and keeping me updated on work.Thanks

kikirrin

May 3, 2012

Andy is the main reason i keep coming back, he's the YES man!His service is very impressive and friendly, i will recommend him always

byoung62

May 3, 2012

Tom is an outstanding service advisor that cares about me the customer. He strives to perform his job in an exceptional manner. I always seek out Tom when I visit the dealership for service due to has caring manner.

everythingj

May 3, 2012

Raphael has seen my car several times for different issues and each time he's been incredibly helpful. It's obvious he's very knowledgeable and customer service oriented, as are all of the staff I've met so far at courtesy chevrolet. On my most recent visit he went out of his way to set up a rental for me for the duration of the repair work, which saved me a lot of time and trouble. I'll continue to keep bringing my car to them as a result and couldn't be happier with the work that they've done so far.

margaritamatthew

May 3, 2012

Arrived at the dealership was instantly greeted-I asked for Steve who came out and introduced us to Ernie. Ernie was great!! He was patient showed us all the different colors in the Equinox we were lookingalso discussed all the features available. He was ver helpful and knowledgable without being pushy. It was a fantastic experience over all Thanks Courtesy Cheverolet!!

tina92105

May 2, 2012

Rafael is great and has helped me with all my needs even when i was just paranoid about a shake in the car know one else can feel but me. He didnt look at me like i was stupid. He has excellent customer service:-)

Btinges

May 1, 2012

Brad is an exceptional car salesman. In the 30+ years I've been purchasing vehicles, this by far was the most pleasant transaction I had. His customer service skills, and knowledge in helping the car buyer achieve their purchase is top rate. His no pressure approach, yet follow thru is a rare skill that not many car salesmen have. He goes far and beyond, even if it involves picking up his customers from the airport. I will truly recommend Brad and the dealership. I only hope I can do business with him again

wrightma10

Apr 30, 2012

I went to Courtesy Chevy for a problem with my 2004 Avalanche's steering system. I walked in and described the noise my truck was making to Andy and immediately had an idea of the problem. He pulled my truck under the awning by the service office and said he would have someone on it shortly. Within 1 1/2 hours my truck was fixed and ready for me. I walked in without and appointment and completely expected to wait several hours. Andy was very helpful and pleasant to work with. I would definitely recommend this service/dealership to anyone. I will be going back for all my Chevy truck issues.

chaparra

Apr 30, 2012

Andy was very nice, understanding and a very nice man, I just got out of work, and to run into someone like that is great, thank you very much.

singlemom76

Apr 30, 2012

I was met with such warmth and friendliness that I knew the esperience was going to be a positive one. Steve Cox ansered every one of my questions to the best to his ability. He was honest and if he didn't know the answer, he made sure he found someone who did. One of the qualities that stood out the most about Steve is that he was not in a dealer more. I did not feel pressured whatsoever to purchase the vehicle. As a matter of fact, the online service side of the house was welcoming and eager to help. It felt more like a family get together than a sales experience. Thank you very much for the experience. It was awesome.

sdmelissa

Apr 30, 2012

I was hesitant to take my truck to a dealership for service but after working with Larry, I will be back. He was very informative and made sure I understood exactly what was being done to my vehicle. Excellent customer service!

anjalaz619

Apr 30, 2012

Fernando is a nice new addition to your business. He was courteous and friendly. Being a new employee, His slight lack of knowledge on the "little extras" offered, ie free tank of gas ect. needs a tad bit of fine tuning but wasn't a deal breaker. Overall experience was GREAT!

Avaiator

Apr 29, 2012

I have used this dealership several times. The wait is usually long and they never have enough service staff on hand. However, when you get to talk to one they are great, very helpful, and communicate well. This time however, they finished the oil change and washed my vehicle in under an hour. The cashier has been there forever and does her job in an expident cheerful manner. It is nice to see consistent people when I go somewhere.

indigopome

Apr 28, 2012

My whole family brings their Chevys here! We cannot be happier with the consistently great customer service and fair prices. I always call Andy directly and he's always more than helpful with scheduling appointments and is very polite. I would also highly recommend Dan Dion, he is a very through mechanic and does a quality job every time we bring our cars in.

Tarantofamily

Apr 26, 2012

I have had nothing, but great service from Courtesy Chevrolet. I will continue to recommend them to all my friends.Rafael is an excellent service advisor. He is always friendly and knowledgable.

dwhip

Apr 25, 2012

Andy was awesome. I had a light burned out on my 2006 Pontiac Solstice and he took care of me and the light was not in stock and I had to come back the next day and he took care of me and was friendly, honest, and I will look forward to going back in the future. I am a teacher and I give him an A+. Keep up the great work!

jcleonv

Apr 25, 2012

Sales person Brandon was very polite and his knowledge of the vehicle was excelent, he answer all my question and stood by my side from the start until the end of the transaction approx. 5 hrs.Excelent experience with Brandon.Great job A++++

harry heath

Apr 25, 2012

Customer service as always first class, the quality of work I have always been satisfied, friendliness is good and caring,my overall experience I have no complaints thats why I keep coming back

tnsaikhon

Apr 24, 2012

Courtesy is the first dealership I have dealt with since getting my own car. They are very friendly, and always willing to help. They always try to give me the best prices possible, and they get my car out as quick as possible.

tinaflores

Apr 24, 2012

I was in town on business and drove my Chevy Tahoe from Phoenix, AZ. It was raining in San Diego and I was adjusting my driver seat when it would not allow me to move it forward to its original position. I was unable to reach the pedal or brake and was in a panic since this happened at 4:30 on a Friday. I called the closest dealership which was Courtesy Chevrolet. Rafael answered the phone and I explained my situation. He told me to get to the dealership and he would have a look at it. I had to drive sitting as close as possible to the steering wheel and encountered massive traffic on the freeway since it was raining. I was panicking that I would not make the dealership in time, so I called back Rafael and he told me not to worry that he would ask the service department stay until I arrived there. I made it there with minutes to spare and Rafael greeted me as I pulled up. It didn't take more than 20 minutes and he came and told me it was fixed. They had to reset the motor and to my surprise he didn't charge me either! WOW! Now that's service! He told me to get home safe!I have my own business and I would hire Rafael in a second! He was professional, courteous, helpful and pleasant!!! I even hugged him when I left, he made me so happy! I believe companies have forgotten what drives their business and its friendly service. Its what makes us want to come back. Well Rafael did just that!I will have to return to San Diego for business and I will be driving again. But I now know that if I need someone to look at my truck while away from home, I know I will definitely be in good hands Courtesy Chevrolet and Rafael.

motoxbry

Apr 23, 2012

I have been dealing with larry cook for years and he has always been able to help me for every issue i have had. Larry is excellent. I have refered him to several people and i will keep refering him to others. I have tried to deal with other service reps, but they dont understand me like Larry does. Keep up the good work courtesy!

toricurtis

Apr 23, 2012

Since day one of coming to Courtesy it has been a great experience! Andy always takes great care of me and my Suburban! I get every service need for my Suburban including oil changes and new tires at Courtesy. In the past I have never done this...I have always avoided Dealers and gone to other service centers. I come to Courtesy because for the most part their pricing is the same or better as outside service centers and I completely trust Andy and any recommendations he might make for my vehicle! I would highly recommend Courtesy to anyone looking to purchase a Chevy or who may need a service! They are the best!

LizMcElvy

Apr 22, 2012

This dealership was named correct everytime I receive nothing but COURTESY I have never been let down by the guys on the service side. Thanks

gvsmith63

Apr 22, 2012

I dropped my car off on a Saturday morning without an appointment for an oil change. Not only was my car accepted, I was informed of a recall and that was repaired as well. The car was done before I finished breakfast at a close by restaurant. When picked up my car, I found out that they went the extra mile and wash it as well. Great service!

Pacificblue40

Apr 21, 2012

I wish to let anyone interested in the purchase of a new Chevrolet product just how wonderful my experience was with Mr. Brad Jadwin and Courtesy Chevrolet in Mission Valley, San Diego. Right from the start I felt a real no pressure sales approach, only a concern to find me exactly what I wanted. Brad, in fact, helped me order a custom truck, for a price that matched my budget, built just for me. In addition to Brad, the entire staff were very helpful and answered all of my questions in a straight forward, honest manner. Both my wife and I buy American and in fact purchased two new vehicles in the last year from Courtesy Chevrolet. All of our purchases of Chevrolet products will be at Courtesy Chevrolet. I feel comfortable recommending Mr. Jadwin and Courtesy Chevrolet to anyone! Thanks to the entire team! Robert Strate

forsyth

Apr 20, 2012

Courtesy Chevrolet has been very good to us, and Andy is tremendous. We purchased the very first Chevy Volt delivered in San Diego by this dealership, and we have never had it serviced anywhere else.

desilva

Apr 20, 2012

Steve, Tanya, and Justin were very helpful in getting the vehicle that I wanted. Before coming to Courtesy Chevrolet, I went to a another Chevy dealeship in La Mesa. I was never told of a military pricing and basically did not get any help from that dealership's staff. I shopped around online and Steve was the first one to email me back, so I went to Courtesy Chevrolet. The moment I stepped in to the building I felt so welcomed by the staff, specially Steve, Tanya, and Justin. All three of them were very professional, very customer oriented, and very knowledgeable in their line of work. I have an excellent and wonderful experience shopping for my new vehicle. I take my hat off to Steve, Tanya, and Justin, and yes, I will gladly recommend this dealership to my friends and family.

mmaasch

Apr 19, 2012

Rafael is friendly and courteous. He aims to please his customer. Knew precisely what I needed. Found the guy in his shop to do. Gave me a fair price. I ordered the part from their parts department. He picked it up from them, installed it, and had everything wraped in one invoice. Couldn't have been easier.

roxygirl398

Apr 18, 2012

Rafael was very helpful and understanding. Made my stressful situation managable. Gave me plenty of options to choose from. Told me exactly what the price would be.

km1113

Apr 17, 2012

Rafael is friendly,courteous and knows the business. He recommended something needed to be done to the car but was not a hard sell. The service I required was done quickly and done right. I wish the prices were less but it was reasonable.

chadjnix

Apr 17, 2012

I had a great experience at Courtesy Chevrolet of San Diego. Steve Cox helped me find exactly the truck I wanted and his customer service was top knotch. Had some rough times dealing with my bank financing the loan, but Steve and the rest of the staff were understanding and helped me to ultimatly get the loan approved. I will recommend Courtesy Chevrolet and Steve Cox to all my friends and family. Thanks for the GREAT SERVICE!!!!!

bencastro

Apr 17, 2012

Whenever I bring my suv for service Andy always takes care of me. He's a wonderful service advisor and definitely knows how to treat customer's. Always has a pleasant attitude! Andy's the best!!

Kimberly31

Apr 16, 2012

Andy is one of the best service workers that I have met. He os always very courteous, attends to the needs of his customers and makes them feel great about bringing our vehicle in for service. He is great!

niner_sd

Apr 15, 2012

I was in search of a 2012 Camaro and decided I would send out requests for quotes via email to the various local dealerships. Out of the 4 or so dealerships, Ernie at Courtesy Chevrolet, was the only salesperson to give me a human response. There was no beating around the bush, no "you must come in to find out", no "call us to do such and such". He immediately gave me the invoice sheet of the car in question and asked what he could do to earn my business. Through some back and forth emails, we came to an agreement and then I came in and finalized the paperwork. I was in and out in just a few hours. Ernie is by far the BEST salesman I have worked with. Very kind, friendly, polite, knowledgeable, and wanted to do as much as possible to make sure I got the deal I wanted. This was not the case when I went elsewhere. You get 0 BS with Ernie. I recommend Ernie to anyone looking for a new/used vehicle.As for the rest of the staff I interacted with at Courtesy, they were all friendly and made me feel pretty much at ease while I was there.

datri

Apr 14, 2012

Rafael is wonderful! I have been coming to him for almost 10 years! I wouldn't go anywhere else or want anyone except Rafael. He is very knowledgeable, friendly and honest. He always tells me what my vehicle needs and keeps me aware of what will be needed in the future as far as service. He's the best!

Eileen Williams

Apr 13, 2012

Highly professional, friendly people who went the extra mile to get us the best car at the best price. Would recommend them to family and friends. Will return to this dealership for future purchases.

denisem6

Apr 12, 2012

Andy is the best!! He is always a pleasure to do business with. I know my car is in good hands when I bring it to Andy :)

kkarlowicz

Apr 12, 2012

Rafael is great, he's my go to guy at Courtesy Chevrolet for any questions or service I need done. I've been working with Rafael for over 5 years and he's very responsive, calls with status updates, friendly, and provides accurate and quick estimates. I recently needed a new Catalytic Converter and he was able to give me an estimate immediately, I brought my car in the same day at lunch time and it was done before 5.

Pokie

Apr 11, 2012

Very helpful with all my questions. The whole buying experience was great! Service department and Rafael rock! If I ever want a Chevy again I would go back.

Allan Goodman

Apr 10, 2012

Andy Reaves and the Courtesy Auto Service are outstanding. They tend to the details, and the car is perfect when they finish. Andy calls during the day to update the progress, and any other needs. I have taken my cars there for 25 years, and have never had less than a perfect Service expetrience, whether it be the tires, the electrical, the body, or the engine. They wash the car at the end, and it looks perfect and always drives perfectly. Their price is always as estimated, and they call to make any additional corrections. The Service at Courtesy is one of the reasons that I always buy Chevrolet.

jackpariseau

Apr 10, 2012

Dale Staub is a rock star. I was in and out in minutes with a minor problem solved! Dale offered super service and a great attitude.

jonnyn

Apr 10, 2012

First time I ever been to courtsy and RAFAEL RAMIREZ was nice guy who proveided GREAT customer service and I will continue to have my Saturn serviced at courtesy.Thank you

erin.downey