Used Cars for Sale at Cowboy Kia in Conroe, TX

David Settle

Jul 18, 2016

kia, souls are super cars this is our 4th kia soul good milage comfy seats sharpe lookin every body was friendly popcorn was good cowboy thanks COWBOY KIA

Mosleymarlene

Jul 10, 2016

I went into Cowboy Kia to get a used Kia soul,I had $6,000 cash they were so Awesome I drove out with Brand New Black Kia Soul

Debra Colon

Jul 5, 2016

My sales lady Karina was excellent in getting me in and out. I knew what I wanted and she took me right to it. I was worried I was going to have to alot hours to car buying process however, I was more than pleasantly surprised when it went so promptly and smoothly. 5 stars for Karina and a special mention to Finance Manager (special ops military). I already recommended dealer to a friend. I live in Cypress but went down 99 and drive was a breeze. My final purchase price was extremely competitive for market. Impressive all the way around. Thank You Karina !!!!!

mcanseco11b

Jul 1, 2016

This dealership is the most deceptive dealership I have ever dealt with from the management down to the sales staff. I bought a car on April 2nd 2016 when KIA was running a promotion to receive a $300 gift card for purchasing a car. I was told today, 3 months later I would not be receiving this card because the promotion ended before I purchased the car even though the promotion was still being advertised at the dealership and on the internet. I was told by management today (07/01/16), after 3 months of calling and asking about the gift card that the promotion had ended either on March 28th or 29th but for some reason when I went in on April 2nd the promotion was still being offered to me and wasnt given an explanation why. The night of April 2nd I had direct conversations with management and my sales associate Trinidad about how the $300 gift card was an extra incentive I would be receiving in order to further reduce the purchase price of the car. I think the shadiest part about the whole transaction came from the sales associate Trinidad. I was told directly from him in order to receive the give card I needed rate him as excellent on KIAs short survey they send out. Any response other than excellent and I wouldnt be receiving the gift card. I also have the text messages to prove this. Also, I was told by Trinidad I would need to go on Yelp and Dealerrater and give him and the dealership an excellent rating as part of the things I needed to do in order to receive the gift card. I knew right off this was total garbage but wanted to comply in order not to hinder the receipt of the gift card. At this point I could care less about the gift card but want to alert any future and past consumers to the deceptive practices of this dealership. I will surely be sending out mass emails to the multiple Texas/Houston veteran organizations Im a part of to include: Wounded Warrior Project, Lone Star Veterans Association, Texas Disabled Veterans Association, and the Veterans Affairs Office of Houston to make sure they know NOT to do business with these crooks.

klaurel207

Jul 1, 2016

went in there as a first time buyer and overall enjoyed the experience. i was put in a kia forte LX and absolutely love my car. They were very helpful in finding the car that best fit me.

Danny

Jun 28, 2016

I went down here to look at a few Kia's and was immediately greeted by Steve. He was attentive and polite and was not pushy in any way. I was specific about what I wanted to look at and what for in a vehicle and was quick to meet my needs. I walked away that day with a brand new Kia Soul, fully confident in my purchase at a fantastic price. I spent over a week at other dealers and time and time again was met with the same old schtick. Not this time! Steve is awesome and this dealership is awesome. Do yourself a favor and check them out. You won't be disappointed. ~Danny

JJ

Jun 28, 2016

Wanted to buy our second Kia Soul. Found the right car on the internet, so called to confirm price and incentives. Internet saleswoman confirmed the price, but wasn't sure about the Kia incentives, so asked her to give me a call once confirmed. I wanted to be sure before driving to the dealership. She called the next morning to confirm the price and incentives offered, which sounded great, so I headed in. Get to the dealership and sit with the salesman expecting me, only to learn the price of the car was $1,000 more than the price on the net, and two of the three incentives didn't apply.Asked to speak to a manager, explained what happened. He then went on line to look at the same ad and said, "Oh, they should have changed that." They never once apologized for wasting my time or for the fact their internet salesperson needed to be back in the training room. This just confirmed the fact they're a bait and switch operation -- lure you in with deceptive advertising and sales tactics. Beware!

Danny

Jun 28, 2016

I went down here to look at a few Kia's and was immediately greeted by Steve. He was attentive and polite and was not pushy in any way. I was specific about what I wanted to look at and what for in a vehicle and was quick to meet my needs. I walked away that day with a brand new Kia Soul, fully confident in my purchase at a fantastic price. I spent over a week at other dealers and time and time again was met with the same old schtick. Not this time! Steve is awesome and this dealership is awesome. Do yourself a favor and check them out. You won't be disappointed. ~Danny

Jennifer Nolen

Jun 27, 2016

I was impressed with my total car buying experience! I found the car of my dreams and was on the road enjoying my new car. They have a great team and really go out of their way to help find what "YOU" want.

Jorgeluisa/Trini

Jun 23, 2016

Thanks Trinidad for helping us get a bran new car and to all the staff thank u we came for a used car and came out with a new car.

Destini

Jun 22, 2016

Great customer service. Very easy process and staff was very helpful and friendly. Would recommend this dealer.

Ddfaubion2

Jun 22, 2016

I had a great experience at cowboy Kia in Conroe. They made the process of getting me into a new car easy and effortless. They were all very friendly and even gave my son snacks and talked to him while we signed paperwork. I would recommend going to this location

kdo88

Jun 21, 2016

It was my first time buying a new car and they were so helpful and I walked out so happy and got what I wanted! Israel was awesome and helped me leave in the car I wanted and was well informed!

michelle p

Jun 13, 2016

If your looking for a car, look no further! Great salespeople...great dealership....great service.

eva05409

Jun 13, 2016

It was my FIRST BIG GIRL PURCHASE!!! Verionica was awesome!!! I had submitted a online approval credit app. Within 30minutes I had received a response from Veronica. I went in the dealer following Saturday and they had the car I was interested in. I couldn't be more happier with the experience or my sales person. Although I wasn't done with paperwork that day I was still able to drive off with my car. Verionica is the best!!!

mcarrico

Jun 13, 2016

They were very helpful and understanding it was a very great first time experience. These guys are true professionals and you can tell they take pride in their work.

Terry R.

Jun 12, 2016

I couldn't be happier with my experience at this dealership buying a car. Everyone was helpful and knowledgeable. I got the car I wanted and the financing fit my budget. Overall it was a pleasant car-buying experience.

Gary of Spring

Jun 11, 2016

After checking Cowboy Kia's Souls price on line and talking to them on the phone, I went over to try to buy a car. They would not honor the internet price. They said that we did not qualify for all of the rebates - of course, no one would be able to quality for all of the rebates and they did not indicate the internet pricing was contingent on all the rebates. The price they were offering was thousands of dollars higher than their internet pricing. I bought a Soul that had all of the features of Cowboy Kia's offering from another dealer for a drive out price of the base price of Cowboy Kia's offering (saved thousands).

HyunBinLee

Jun 11, 2016

We encountered the typical games every dealership will play to get you in. The "Starts At" price online is never the price you will get unless you are an Uber-driver military man who finished college in the last year. We were expecting that, so that wasn't a big deal. But it was the other games they played that bothered us. The salesmen told us first thing after we showed up that there was a special that weekend, a $300 Visa gift card with any vehicle purchase. On the website and on signs all over the dealership it stated Cowboy Kia would pay $1000 more for our trade-in than another party. We brought in an appraisal for CarMax then were offered $1000 less than that for our trade-in. We inquired after the promise and were told they were under new management and didn't honor that guarantee anymore... the guarantee that was on their website... and still on multiple large signs all over the outside of their dealership. Note that at the time or writing this review several weeks later, this guarantee or $1000 more is still scrolling prominently across the top of their website. After acting like they couldn't possibly give us that price for our trade-in, they realized they could as we were headed out the door. The finance guy was nice. I would recommend him to a friend, so perhaps you could call that a silver lining, but the overall experience was just so bad that I can't give a higher rating. After all was said and done, we waited around for over an hour, maybe closer to two, for our car to be delivered. Finally, as we were heading out to our car, we asked our salesman about the $300 Visa gift card. He said they were under new management and no longer offered that promotion. They sure go through new management quickly.

Dana Toney

Jun 10, 2016

This was the best place!!! Mike Maynard and Veronica were amazing!!!! They explained everything and I left with no questions and they made my experience perfect!! Would recommend this place to everyone!!!

Dana Toney

Jun 10, 2016

This place is amazing!!! Mike Maynard and Veronica were so helpful and explained everything so I had no questions before I left. Couldn't ask for a better service when buying a car. Would recommend this place to anyone!!!

Shannon K

Jun 8, 2016

Excellent car buying experience Would defiantly recommend this dealership to anyone that wants a pressure free experience. The entire process was easy and fast. defiantly will be purchasing from cowboy kia again in the future.

Suella Pierce

Jun 8, 2016

Love this Suv........ Thank You Cowboy Kia......went in to buy a new Kia Soul..... It took a while to get everything done.... been i am happy with my purchase...... Thank you Steven Esarry..........

cabeza de blonko

Jun 8, 2016

when i bought my car i was promised a 300$,visa card as agift.it has now been two months and several calls,emails from me and nothing has happend.iam confused that they fail to follow through on their promise. it is unfortunate that i have to do this.

Ehtisham ul Haq

Jun 8, 2016

Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they will beat by $1000 there manger Justin and there rep Tommy was trying to cheat me saying your CarMax offer is 22000 they will give me 20000 and will get tax break which matches CarMaxs offer still didnt, me and my wife waited 5 1/2 hours then they told us we don't want to trade-in my car and raised the price on new car I was trying to buy saying since its a newer model we cannot offer you discount but there website shows same price for 2016 and 2017 then I picked out 7 different cars they said they are all sold I walked though there lot they found few of them more lies BE AWARE I called twice before driving 2 1/2 hours both times they told me few cars I was interested in are in stock every time I ask for manager he come back saying manager is busy I said I can wait for him then he went to his office came back and told me he is gone for the day I told him I am not leaving without seeing him then he shows up I ask him what is all this about he told me I dont want to discuss anything and they have a right to refuse anyone's business I guess they have too much money by ripping off people be very careful....

shannon k

Jun 8, 2016

Had a fast and easy car buying experience with Cowboy Kia. It was a no pressure atmosphere. The entire staff was very professional and friendly as well. I would defiantly be purchasing from this dealership in the future.

racegirltx

Jun 8, 2016

Veronica at Cowboy Kia made my car buying experience great! Was very attentive and answered all my questions before I came to the dealership to test drive, once there was just as attentive. Great experience!

Katelyn Asbury

Jun 6, 2016

Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would definitely recommend Cowboy Kia in Conroe!

Daniel Bicknell

Jun 6, 2016

This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe!

Bicknell780

Jun 6, 2016

This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe!

Pamela59

Jun 5, 2016

Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas mileage. I would recommend this model to any one.

cjr2061

Jun 3, 2016

chris was a very efficient in answering questions and finalizing the purchase of the kia sorenta..

jessie blackburn

Jun 3, 2016

you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted another kia. He explained everything super well and really helped me find what I needed. I would tell people who wanted a kia to go here and to go to steven.

Gonzales, Lourdes321

Jun 2, 2016

Made my new vehicle purchase very welcoming and left very satisfied with a very friendly smile.

kyuteepi1

Jun 2, 2016

The tint on my new car (purchased February 29th, 2016 from Cowboy Kia Conroe)Our sales person was Trinidad Rodriquez and he told us that the people that did the tint on our car was no longer the person doing the tint because they were doing a poor job. He told us that he spoke with his manager and said they would contact someone in our area to fix it. We went back and forth and trying to get someone to call us back. So I called and spoke with Scott Sanders and told him what was going on with the tint and he too told me that they would find someone in our area to fix the issue. He told me he would call me back with who they found. I waited and waited then I called back again and spoke with John Hewitt and again told him what was going on with my tint and he again told me that they would find someone in my area to fix the issue. He told me he would call me back with the information and I said are you sure you will call me back because I have been told that by so many people at this dealership. He said "I said I would call you back and I will". Well that was over 2 (First week of May) weeks again and I have yet to have anyone call me back. This email was sent to Bryan Bittick on May 17th, 2016 at 2:01PM and I have yet to have a call back from anyone regarding the tint and finding someone in my area (we live almost 3 hours away from the dealership)to replace the bubbled tint. After being told by ALL these people they would find someone in my area (Beaumont) I feel that is what they should do. I even went as far as to find different places in my area and the price they would charge to fix it, sent the information to Bryan Bittick but nothing We are paying a lot of money for our brand new car and we want it fixed in our area like we were told would happen. I thought by going to Cowboy Kia in Conroe was a smart move but I was clearly wrong. They will tell you one thing to get your business but go back on what they said. If I could do it all over again I would not buy anything from this dealership nor would I refer anyone to shop at this location!I would like to say that it only took from Feb 29th until May 9th to get a signed copy of our contract. When we bought the car we were told they would send us a signed copy with our extra key and the plates for the car. However, this was not the case because it took several of months and tons of emails and phone calls to receive our contract (May 16, 2016). Also, when we bought our car we were told we could receive a $300.00 Visa gift card. This also took several months to come because they make you fill out a GOOD review on dealerrate.com. If you dont do this then you will not get your money.

Gonzales, Lourdes321

Jun 1, 2016

Sales associate was very helpful and made our new vehicle experience exciting. I will make another purchase in the future from Cowboy Kia. I love my new vehicle still keeping in mind where I got my 1st pair of four wheels.

Olivet Petties

May 31, 2016

I purchased a kia Sedona from Cowboy Kia in Conroe, TX, I have purchased several vehicles, the process was probably one of the easiest I have ever experienced. The sales person Tommy was great from start to finish. Tommy made my experience worth while and I am so happy with the brand new 2016 Kia Sedona that I purchased. All the sales representatives were very friendly and everyone was so willing to help and assist in any way they could. I would recommend Cowboy Kia in Conroe, TX to anyone who is looking to purchase a new vehicle.

Jpklein

May 31, 2016

I had an excellent experience at Cowboy Kia. A first time car buyer, William was awesome. He helped me get a new Soul. Yes I would recommend them.

Ashley C

May 31, 2016

I've always driven used cars my entire life but ended up driving off of their lot in a brand new Soul that I absolutely love! The price was right and the guys in financing managed to get me into a note that was quite affordable and was actually only slightly above the last note that I had for my (much) older vehicle. The sales guy took me right to the car that I came to see and never tried to sell me on any of the more expensive vehicles, like so many of the other dealers that I went to did. Everyone that I dealt with there was extremely helpful and friendly, I would absolutely recommend this place.

Tintin12

May 31, 2016

Waste of time. Very dis-organised and poor service. I called about a car I wanted, gave the vin number and explained to them that I would be driving from Dallas to Houston to get the car. I gave them the exact time of my arrival and he assured (Salesman) me that the car would be there. I get there exactly at that time we agreed upon and GUESS what?!? no bloody car, apparently it had been sold?!? They had the nerve to bring out a totally different car that I did not want and act like that was the one I wanted. These guys are a JOKE. I would caution you not to do business with them, you just a number to them.

Haverlah

May 30, 2016

I purchased a Kia Soul after losing my car to the floods. Cowboy Kia including Scott, Jim, and James were very friendly and over the top helpful. They were very helpful, patient and very thorough. From the test drive to the actual finance details they have earned a customer for life and I would recommend them to all my friends. The crew at Cowboy Kia went above and beyond all my expectations; they even changed a flat on my daughters truck in the pouring rain without any hesitation. Thank you Cowboy Kia for making this a wonderful car buying experience

Haverlah

May 30, 2016

I purchased a Kia Soul after losing my car to the floods. Cowboy Kia including Scott, Jim, and James were very friendly and over the top helpful. They were very helpful, patient and very thorough. From the test drive to the actual finance details they have earned a customer for life and I would recommend them to all my friends. The crew at Cowboy Kia went above and beyond all my expectations; they even changed a flat on my daughters truck in the pouring rain without any hesitation. Thank you Cowboy Kia for making this a wonderful car buying experience

happynurse

May 28, 2016

My husband and I were looking for a car for our son after an unfortunate accident. Alex Rivera and Israel Del Cid were amazing. They even drove my son's wrecked car to cowboy kia and let us trade it in! I could not believe how helpful they were in meeting our needs. They actually took the time to get to know us and really cater our purchasing experience to our son's current circumstances. Thank you Cowboy Kia!

MBaca

May 27, 2016

We just purchased a new Kia Soul from Cowboy Kia, and the folks over there have earned customers for life! From the test drive to the finance details and everything in between, Jonathan Recendez and the crew at Cowboy Kia went above and beyond. We will definitely return and won't hesitate to send friends and family!

Michael Baca

May 27, 2016

We just purchased a Kia Soul from Cowboy Kia, and the folks over there have earned customers for life! From the test drive to the finance details and everything in between, the crew at Cowboy Kia went above and beyond. We will definitely return and won't hesitate to send friends and family!

melissa doleman

May 27, 2016

Definately recommend Cowboy Kia. Israel and Trinidad are a great team. They didnt stop working until they knew that we were 100% satisfied. We LOVE our new Kia Soul!

Tyler Guillory

May 26, 2016

Our family had a great experience at Cowboy Kia! Steve Hewitt was an awesome salesman, and helped us find the absolute most perfect car for fitting into our every day needs! We purchased our new Kia on 3/16/16 and We find more reasons to love it every day!

tess'mom

May 26, 2016

Got a postcard to register for a free car. Came to the web site and registered. Here's the text: "Free Car Giveaway starts April 1 2016- August 31,2016, All persons must register online and information given must be correct for contact purposes.Cowboy Kia can contact persons prior to the end of the giveaway date. All persons are allowed only one registration per household. Persons can register either online or in store. The drawing will be held in store at 3pm on August 31,2016. The winner will be called and must drive to the dealership the day of the drawing to complete paperwork. Tax Title and License are due upon completion of paperwork. Must have a valid Drivers License to complete paperwork. Good Luck everyone!" Got a call today, saying I needed to drive to Conroe to "complete your registration". Nowhere in the text does it say one has to drive to the dealership to "complete your registration", otherwise what would be the point of registering online in the first place. When I refused, saying I lived very far from Conroe, she said "OK, well, let me know if you change your mind," and hung up. Not impressed.

Nieceyf1973

May 26, 2016

IF YOU ARE LOOKING FOR A BRAND NEW CAR COWBOY KIA IS THE BEST PLACE. JIM HOLSEN AND VERONICA HEWITT IS THE GRETEST SELLS PEOPLE TO GO TO. THEY WILL GET U THE BEST DEAL THERE IS. PLUS THEY WILL GO ABOVE AND BEYOND TO GET U APPROVED. THANK YOU JIM AND VERONICA HEWITT. FOR ALL THAT U DID TO HELP ME GET MY FIRST BRAND NEW CAR. YOU ARE THE GREATES EVER.

Ralph

May 25, 2016

Horrible customer. I called to ask about a buy their vehicle promotion where they guaranteed that they would offer 1000 more than any other offer or they would give you $500 cash. I spoke to Irma and richard prior to driving 30 minutes to make sure that was a valid offer and both guaranteed me that was valid and that they were gonna do that. When I arrived Richard they said that the promotion was no longer valid and that it had just been announced earlier today because of management changes. He had to get a manager to tell me the same. I would give this place 0 stars if possible. Horrible!

C.White

May 24, 2016

Everyone was very friendly even those who weren't helping me.I felt comfortable.I did make some decisions I wish I would of made different they understand and are working with me.I would recommend Cowboy Kia to anyone looking to buy a car.

Hmax123

May 24, 2016

I shopped several dealerships for a new car for my daughter. Finally made it to Cowboy Kia. EASY!

Riding in Style 2016

May 24, 2016

Lightening does strike twice in one place! I just purchased a new vehicle from Cowboy Kia (again) and I whole heartedly recommend making the trip to Conroe. Our salesman Charles Henderson really went the extra mile to make it happen! Everyone at Cowboy Kia is "Good People" and Charles made the car buying experience "quick and painless". Just what you need in a car salesman and dealership!...And their service department is great also.

Riding in Style 2016

May 24, 2016

Repeat customers mean your doing something right! That's exactly what I am. I've purchased 2 vehicles from the Cowboy Kia dealership and have had a great experience both times. I just got home last night with my latest purchase and I want to recommend that anyone wishing to purchase a dependable vehicle please see Charles Henderson. Working with him was great! He makes what can sometimes be a stressful situation a much more enjoyable experience. Charles really is "The Car Guy".

Worst Car Buying Experience EVER!!! Stay AWAY!!

May 24, 2016

First of all, the advertisement you get in the mail and prices you see online are ONLY if you qualify for them. They list every possible discount you could get if...your a college graduate, military, uber driver, etc. it's a joke. They will give you the ones you qualify for then once you get close to the price you want to be at or LITERALLY -JUST BEFORE YOU SIGN their little spiel "you'll take it for this price, sign right here", (I did this at least 4-5 times) they come back and say "oh, you don't qualify for this discount either". We went home (4 hours later) talked about it and went back the next morning and told them we would take it for the last price that they came out with the night before, but oh no, they tacked on another $150.00 (I know $150.00 isn't anything, but it's the principle of it). We agreed to $150.00 more, signed and went on to finance. Another 2 hours and they were not even busy at that time as we showed up as soon as they opened. An absolute disorganized madhouse! They tell you one thing and do not stand by their word at all. Oh, and by the way...the gift card with purchase of a new vehicle-MAKE SURE you print out your reviews because if you don't it's another excuse to cost you more time and effort. Nowhere on the paper they give you that tells you which websites to go to does it tell you to print it off. (I was told by Mike, the Finance Manager it was-NOT TRUE!). The FREE oil change (as I was told I would get from my salesman and then by finance it comes with every new purchase and again just 3 days ago by the finance manager) wasn't free. Also, I was promised a detail and a tank of gas. (When I bought my BRAND NEW vehicle the tank was 1/2 full, I called they said we will fill it for you when you come get your tags.) NEVER got any of it. I have called and left messages for the Sales Manager I have not received any return call. I spoke with the Finance Manager, Mike, who says he will take care of it for me. He wants me to let them come pick my car up and fill it up a detail it. I'm sorry, I'm not comfortable handing the keys to MY brand new car that I just bought over to you all. I should have been taken care of appropriately the first time. All I can say is make sure you get EVERYTHING in writing. Also, on another post I read they didn't get their sales contract the night they signed. They didn't give us ours either. I find this very odd as I have never left a dealership without it. This was my 6th car to buy. When we did get it, I noticed the interests rate was not what we were told we were getting. I would not send my worst enemy to this dealership. It took 7 hours total to purchase my car. I love my car, but it was the WORST CAR BUYING EXPERIENCE EVER!

BacaMicK

May 23, 2016

My wife & I arrived at Cowboy Kia knowing exactly which Kia Soul we wanted. They brought the car out for us to test drive. We got a price we were happy with & are now happy owners of a new 2016 Kia Soul +.

Kristen Beckham

May 23, 2016

I just wanted to take the opportunity to share some positive feedback on this wonderful car dealership. My husband and I were in the market for a new vehicle after a devastating hail storm took out our Chevy Cavalier. We did our research and decided on the 2016 Kia Soul. We actually live in the Dallas Fort Worth Metroplex, but after doing some internet pricing, we discovered that no Kia Dealership in our area could compete with Cowboy Kia's prices! As a result, we made the 2 1/2 hour drive down to Conroe, and are so happy that we did! Our salesperson was Joe Holeman, and his sales manager was Joel. From the minute we walked in the door on a rainy Saturday night, these guys made us feel right at home. We were immediately able to test drive the beautiful silver Kia Soul that we now call our own. Joe and Joel were fantastic to work with because they listened to exactly what we told them we could afford, and did everything they could to find us an amazing interest rate, without any high pressure sales at all. My husband and I were able to talk everything out, and within 3 hours of walking in the door, we were walking out as new Kia Soul owners. The finance team was also the best we have ever worked with. The finance director explained everything in clear detail and made sure we got the loan we needed to fit our budget. I think the best thing about this dealership is the way that they treat their customers. They were genuinely friendly, caring, and helpful. Easiest car buy experience we have ever had. We plan on purchasing our future vehicles from Cowboy Kia, and would recommend them to all of our friends and family! In addition, the Kia Soul is such a wonderful car that drives like a dream, and is priced for any family on a budget. Check out Cowboy Kia! You will be glad you did :).

Kutie in a Kia

May 22, 2016

I went to Cowboy Kia in desperate need of a vehicle. I filled out the application online and met with Veronica. She was a fantastic sales person. She took her time and helped me get a car. I never imagined that I would get a new vehicle. I was very impressed with Cowboy Kia. I recommend you go ther if you need a reliable car. ASK FOR VERONICA!!!!!!!!!!!!!!!!!!!!!!!

James Parkman

May 21, 2016

Tho was my very first car buying experience and it was a very pleasant one. My salesman Jim Holsen was very nice and answered all questions. Finance team was awesome as well and never gave me the run around and gave me the best deal possible. I will return in the future. Thank you cowboy Kia

jparkman2007

May 20, 2016

I had a very good experience with this company. Finance manager was understanding and got me a great payment and interest rate. Salesman was awesome.

Brandie1994

May 20, 2016

The customer service I received was beyond excellent. These guys were so understanding of my budget and what I wanted and could afford. The customer service I received was superior to any other customer service I've gotten from other dealerships. I would HIGHLY recommend Cowboy Kia in Conroe to anyone!

aabbott

May 19, 2016

I knew exactly what I wanted and what I could afford and cowboy Kia was very willing to accommodate. They were understanding about everything and very considerate of my time. They weren't just trying to throw me the next sale pitch, they were concerned about what I wanted and how to make that happen. I would defiantly recommend buying your Kia here.

Sean "Goofy"

May 19, 2016

the sales people are nice and fast.... Got what I wanted at the Right price.

ENRIQUE PIMIENTA

May 19, 2016

THIS IS A DEALER SITUATED IN CONROE TEXAS, THEY HAVE AN EXCELLENT SERVICE, AND THEIR PEOPLE ARE VERY FIENDLY, THIS IS A HIGHLY RECOMMENDED DEALEAR.THEIR STOCK IS VERY IMPRESIVE. GREAT DEALER OVER ALL.

KIA REVIEW

May 19, 2016

This is a great dealer with very friendly sales people and very large inventory,Highly recomended Great expirience.I will buy from these guys again. .

aabbott

May 19, 2016

I knew exactly what I wanted but I also knew exactly what my budget could handle. Tommy, one of the managers, was so pleasent to work with! They were so considerate of my time and my budget. I know they did everything possible to give me the very best deal they could and it worked out great. I got a Kia Soul with zero hassle. They never danced around my questions; they answered everything point blank. If I were to buy another Kia then I would most definitely go to the Cowboy Kia in Conroe. They were incredibly accommodating. They were not worried about throwing you the next sales pitch. They really are there to make you happy with getting something you can afford with as little of a hassle as possible.

Ashley fazio

May 18, 2016

Didn't know that car buying was so easy with such a helpful staff. Went over everything with me to where I literally had no questions. By far the best experience.

Candy

May 18, 2016

I had a great day i got a new car and the best part was there was no pressure. My sales person Veronica was a great help with everything i would reccomend this dealer to all my friends.

ashley9831

May 18, 2016

The reason I gave the rating I did was, the customer service and buying experience was honestly the best I've ever had when buying a vehicle. The staff were super friendly and made sure I got the best deal! Will definitely recommend this dealership.

Jdeiss

May 18, 2016

My husband went to cowboy Kia last night after receiving a letter that my car's trade in was $11000 and going online and getting pre approved, and making an appointment with a sales person. When he arrived they had no record of him, and my car was worth less than half that amount. Then they put him with a sales kid, who didn't talk much or ask many questions, and then didn't listen to anything my husband said. He said he will never go back, and as a matter of fact will probably be going to a dealership in Huntsville where he was offered way more trade in for my car.

Candy

May 18, 2016

I had a great experience, there was no pressure. And Veronic was a great help she took great care of me, i would recommend her toanyone that is going to buy a new car.

Gordon

May 18, 2016

Very dishonest, false advertisements and ask them what the $2995 John Wayne charge is? No one knows or will tell. Don't waste your time here.

Cherie White

May 17, 2016

I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia !

lovelajm

May 17, 2016

We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. and worked with us to find our vehicles. Our only complaint is how long the process took and this was not Tee's fault. It was a promotion Sat. and the dealership was very busy. This extended the offer negotiation time and the time before we could meet with the finance manager. They have plans to build a new, state of the art dealership at the present location. That should help. Overall, I recommend Cowboy Kia. BTW, we LOVE our Kia Soul! Also, the finance manager made additional efforts to save us money through the financing. That was very much appreciated.

Blessing68

May 17, 2016

Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and taught me everything I needed to know about my new car. I am going to send my family and friends to him to buy there next new car. Thanks Charles for all ur wonderful help and God bless him

Maggie

May 17, 2016

This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase for our needs. He was very thorough and very polite which made our visit to this dealership a good experience.

jsilva

May 17, 2016

I've been going to Cowboy Kia for about 6 years now and I love it there. The employees are always wiling to help me out with anything. I was overly excited with Trinidad's ability to want to help me find the right car. I love my new Forte!!

AK

May 17, 2016

I had a very bad experience with this dealership and will not recommend it to anyone. There was a Highlander listed on the website. I talked to the dealership to check the availability of the vehicle and told them that I will be driving from San Antonio to check the vehicle (its 3.5 hours drive). They confirmed the availability and gave me an appointment. I called them again when I was half way to confirm the appointment, and they confirmed it again.When I reached the dealership the receptionist told me that vehicle has gone for servicing to Toyota showroom across the road and cannot be seen today. When I asked them that why did they gave me an appointment, they did not have any answer. I told the receptionist that I want to talk to manager to give the feedback. They asked me to wait in the waiting room. I waited for one hour and kept on reminding them but no one came to talk to me. I had to just leave the place.Forget about the cars, they dont have minimum courtesy and respect for individuals.

Coulter Conner

May 17, 2016

This is the first Kia that I have bought and Charles Henderson made the car buying process as painless as possible. They worked with me to get me the best deal for my trade and were very friendly throughout the whole process. If you are looking for a new or used Kia especially you can't go wrong with Cowboy Kia

Holt

May 17, 2016

I purchased a Kia soul and was so pleased with the service from Charles. I will recommend all to go see him for a great deal.

Irenetyler1

May 16, 2016

Charles Henderson did it again, he sold me my second Kia! Charles is so nice and he explained the whole process like why I should gets bigger Kia then my shortage he was so right with grandkids I love my new Kia Sorento the color is beautiful, not a hot red but beautiful. Charles helped me through the process and I am so thankful. I will always recommend Cowboy Kia and Charles to others.

Katelyn Asbury

May 16, 2016

Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would definitely recommend Cowboy Kia in Conroe!

Jo Ann Forte

May 15, 2016

I recently purchased a car from Cowboy KIA in Conroe Texas. It was the best car buying experience I have ever had. It was fast, the people there were courteous and helpful, I didn't feel like I was in a pool of loan sharks and I feel like I got a fantastic deal. My salesman Charles was helpful and brought me the car I asked for, so easy. The man Mose who wrote up contract worked patiently to get me the best deal possible and the head of loan dept helped also. I felt like they were really trying to help and not just "fast pencil" guys. Got the car I wanted and a great deal. What more could you ask for?

bluedee

May 15, 2016

DO NOT PURCHASE A VEHICLE FROM HERE!!! They are trained to use dishonest business tactics and could care less how disrespectful they are when speaking to customers.I read multiple negative reviews online about the customer service here being really poor however, I still made a visit to the dealership thinking it wouldn't be so bad because I was very interested in one of their vehicles. Boy was I wrong! Veronica Hewitt was our sales person. She was nice and friendly until she found out that we would not be buying the car on that day. (She just couldn't understand that we needed to still do our own research before committing. And thank goodness we did because she lied about aftermarket alterations she would sell to us that come to find out can't even be done.) We initially came in to see a specific vehicle and she didn't even try to tell us details about the maker or model of the car. She didn't know about the vehicle features, mileage, cost, NOTHING AT ALL. She was just very uniformed especially considering the fact that we called in advance to say that we were coming and she too even called me to confirm the car we were looking for. Luckily we had already done all of our research and knew enough about the car so we were ok with looking over it and doing things by ourselves. After viewing the car we went back inside to meet her at her desk just to get the cost. We already came in with our own loan financier however, she stated that she just wanted to check in the system and ensure that the interest rate that they gave in advance matches. I told her I did not want my credit to be ran and she assured me TWICE that matching it in the system was only going to be a "soft-pull". (Side note: During the time that she left us waiting at her desk there was another customer in the area that was so upset with the salesman assisting her that she yelled "Do not bring him near me! I do not want him working with me!" so someone else had to assist the customer. Red flag moment maybe?) Moments later when we had to leave, she swings her arms up in the air waving them and with an attitude said, " You made me do all this work for nothing!!!" and didn't say a word to us afterwards. We were stunned! What work did you do? All we asked for was the cost of the car in which you still haven't provided us with? The next day she sends me a friendly message in regards to still selling me the car as if she didn't speak to me so poorly the day before and then completely ignore me. Two days later I received and email indicating that I had two HARD inquires on my credit. That's the "work" that she was in the back office doing. Veronica blatantly lied and ran my credit. Now I'm stuck with hits from companies I don't even know. I called to speak with a manager however, I never received a call back. I messaged Veronica and of course I never heard back from her either. Doing business with a slimy dealership like this is not worth is. Pay the additional money and take your business somewhere where your personal information is protected and the sales people use honest business tactics.

jrk

May 15, 2016

My salesman was very friendly,Knew a lot about the vehicle I wanted to buyDoing the paperwork was very easy to understand and was not a long processNo pressure to buy at any time

Ladywithnewcar

May 15, 2016

Being a woman alone I really dreaded car shopping and purchase. I have had some really bad experiences in the past. This time was different. I looked on line first for what I thought was the best deal and so went to Conroe Cowboy KIA. The salesman Charles went and brought the car I wanted to me so no walking all over the parking lot or being offered something I didnt want. Then after a little haggling, but no pressure, I was offered a good deal so went in to do the loan. The man who wrote up loan was so polite and helpful and kept working with me to get me the best deal. I feel like I got a fantastic deal in my new car and had a streamlined great experience. And I really like my car!

Miguel ledezma

May 14, 2016

Got a awesome deal at Kia cowboy my dealer was Jim Holsen and he got me the best car that fit my needs. Will come back to purchase another vehicle.

Mary, the old broad

May 14, 2016

This is the fourth vehicle I have purchased from Cowboy Kia. I have always had exceptional service by the sales staff, as well as from the service staff. They are presently a little crowded, due to the necessity of expanding their showroom and office areas. I understand that a new facility is in the works. My salesman, Chris, worked very hard to find a vehicle that suited my needs, as well as my demands, at a price I could afford. And when he was tied up with another customer, another sales person stepped right in, to help me, until Chris was available. I will always drive a Kia, because of the dependability of the vehicle. And I will always buy it from Cowboy Kia, because of the friendly atmosphere.

robbie

May 14, 2016

My salesman Jim was great. This was my first new car purchase. Could not have been in better hands.I test drove the soul and he let me gert in back seat and drove me back to dealership. I wanted not only to see how it road as well as it drove.. Needless to say I came home with a bran new Soul. Thank You Jim for all your help.

Cjallen

May 14, 2016

I went into dealership the monday all the flooding started because I had the day off. They were helpful and made the car buying experience great even with a short staff! Jonathan (salesman) was very patient with my in decisiveness! Waiting in finance met a repeat customer that was a good testament for the dealership. Not only did she love her Sorento she had nothing but good things to say about the service department. A good experience here no issues at all!

Tysmommie

May 14, 2016

This was the only dealership that understood some of life's situations led to bad credit. They worked with me and got me into a brand new 2016 Optima. I recommend everyone check Cowboy Kia out first.

robbie

May 14, 2016

Could not have ask for better service. Our sales person was Jim. Very nice friendly and helpful Very knowledgeable on all accpects of vechille.Trust worthy personality

ed nascar fan

May 13, 2016

I put off buying a new car because I did not want to go thru the pressure from sales people. The owner of the company that does my repair work and suggested that I give cowboy kia a look because they are good people and you will get a good deal. I am so glad that I went to cowboy kia because I did get a good deal and it was a great experience. No pressure, just nice people concerned for our comfort.

ed and marion

May 13, 2016

My wife and I were in the market for a small and gas efficent car and I kept putting it off because dealing with car salesmen had been a bad experience in the past. Our good friend told us about cowboy kia in conroe and we decided to take a chance and go see what they had. Well, we are glad we went. The whole experience was great. Our salesman couldn't have been nicer. He made sure we were comfortable and saw to it that we had refreshments and after we told him what we wanted and he told us to wait in the office and he brought us the perfect car that we had wanted. We went for a test drive and were sold on the car, the service and cowboy kia. No pressure at all. We got more for the trade in than we had expected. A great experience over all.

Army B3

May 13, 2016

Claudia was great I told her what I wanted in a car and she steered us to the Optima. Great car for a great price.

hlargabright

May 13, 2016

I went in to trade my 2010 Kia Soul and got great service. I did not wait long. The sales person, Veronica went above and beyond to get me the new care (Kia Sorento LX) that I really wanted to have. The people in the building as you went by spoke to you and asked if you needed anything and were very nice, courteous, and helpful. I have had the care for almost two months and am as in love with it as I was my Soul. We, as a family, outgrew the other and love the more roomy one we have now. Great all around, no issues.

Mbm

May 13, 2016

Jim at cowboy Kia, provided great service and worked with me to get the Kia Sorento with the color and options I requested. Thanks againsincerely, Minna

MEW

May 13, 2016

I've already sent a review of Cowboy Kia to the main Kia site. I've NEVER been treated so badly. This will be our 4th Sorento and 5th Kia. We actually bought our 1st Kia from Cowboy. So it was shock that we were treated so shabbily yesterday. We went in, stating up front that we're still shopping, but fully intend to buy a 2016 Sorento within the next week or so. We had an appointment at noon, but the sales rep we were to meet was not available. His 'brother' assisted us instead. Once he learned that we would not be taking a new car home that day, he totally lost interest. I understand that, but to go off and leave us in the parking lot TWICE was beyond rude. Not only did he lead us to a car that he KNEW we had no interest in, but left us to 'go get keys' for something else. His only comment; "I've got to feed my family', which he repeated 4 or 5 times. He did lead his sales supervisor out, but once HE found out we weren't buying that day, he went off to deal with someone else. We waited in the lot for quite awhile, which I jokingly said "we could cut and run now!" Finally, we went back inside, no one had offered either of us a cool water nor to sit in the shade. FINALLY someone else came up and said he'd be taking over for 'Steve'. (He had no idea what had taken place nor what we were shopping for.) STEVE HAD GONE TO LUNCH... I'm sorry but this is so unacceptable. Do you leave a customer in the middle of a negotiation? We'd been warned about Cowboy Kia beforehand, but we thought we should at least hear them and what offers and incentives they might have. Right now, I don't CARE what they offer, I will not be going back, and I'll tell EVERYONE that this is a dealership to avoid. KIA General needs to reconsider allowing this dealership to operate under their current management and policies.

Minna

May 12, 2016

Jim at cowboy Kia was extremely helpful, in the purchase of my new 2016 Kia sorento. Thank you sincerely, Minna

Missy80

May 12, 2016

Jim helped.me alot and was very nice He explained step by step and made my car buying very easy. I would recommend himAwesome guy

william ivy

May 12, 2016

It was a busy day at the dealership and the employees were still very accommodating and helpful. Shout out to our salesman Roderick Townsend and Mike Maynard in finance who went above and beyond to get us in the Optima. This is my second purchase from Cowboy Kia,highly recommended.

heyjocelynnn

May 11, 2016

I just recently got a brand new 2016 Kia Rio from Cowboy Kia Conroe and I love it! The service there was great. Everyone was very friendly and helpful. Our salesman was Israel Del Cid and he did a wonderful job at helping us find the right car at the right place! Thank you Cowboy Kia!

MichelleRenee68

May 11, 2016

Will Logan was wonderful to deal with! Very helpful and friendly. Tim in Finance was a joy and worked hard and got our payments lower than expected!If you're looking for a great dealership with awesome people, head to Cowboy Kia.....tell Will that Michelle Prescott sent you.

Chris

May 10, 2016

I LOVE the new Sedona that I bought from Cowboy Kia yesterday! And they even filled my gas tank before I left, which was great for my drive back to San Antonio. Moreover, the manager said that he'd buy me dinner the next time he was in town!

K Hall

May 10, 2016

I have been a customer of Cowboy Kia for many years. I recently purchased my 3rd Sorento. I am pleased with my purchase. Charles Henderson was very informative and I'm glad my Sorento was made right here in the United States.

SUELLA 23

May 10, 2016

Took a little while than expected. But Steve Errany, was a professional I would recommend my friends and family. Love my Kia Soul nice ride

cambriamarket

May 9, 2016

Worked with Israel Del Cid, happy to have a new 2016 Kia Soul Base Model car! That was what I wanted and that is what I got.

K Hall

May 9, 2016

I have been with Cowboy Kia for many years. With the help of Charles Henderson I recently purchased my 4th vehicle. It is a beautiful and very comfortable 2016 Sorento. This makes the 3rd. Sorento I have owned. I am Very pleased and glad to know it was made right here in the United States. Thank you Charles for helping me pick out my new Sorento.

davidcrespo33

May 9, 2016

My husband and I bought a Kia Sorrento and Wes was great! He explained all that he knew about the vehicle and what he didn't know he asked. I'm a negotiator by trade so I know I received a pretty good deal.

cjallen

May 8, 2016

I went into the dealership the Monday all the flooding started because I had the day off. They were helpful and made the car buying experience great even though they were short staffed. Waiting for Finance met a prior customer that purchasing their second KIA and was a good testament for the dealership and service department. Since this was my first Kia that was reassuring and great to hear. Jonathan my salesman was helpful and very patient with my in decisive manner! :) Had a good experience here no issues!

Charla Zendejas and David Dorsey

May 7, 2016

My husband and I traded our 2015 Kia Optima for a 2016 Kia Forte fully loaded it was the best experience we ever had and it didn't take all day like many other places I have ever been to or seen. And our sales lady was awesome Thanks Claudia for the great experience and customer service.

Charla Zendejas

May 7, 2016

I had the best experience with cowboy kia ever no hassles, no gimmicks, nothing outrageous it was great and did not take them too long to get me approved at all, before I knew it I was in the sales office signing papers for my brand new 2016 Kia Forte fully loaded and my sales lady Claudia was great. Love this place.

bizybee123

May 7, 2016

Charles Henderson was very helpful and nice. We would recommend him to our loved ones. Cowboy Kia provided good service to us. We are excited to share this.

Faye Patterson

May 7, 2016

Everyone was kind, from the reception to the finance manager. Wil and Isreal did everything they could to make sure I was happy with my NEW Kia Rio! I thank God for your kindness, patience and dedication.

GThompson67

May 7, 2016

Cowboy Kia of Conroe makes car buying a breeze! Their sales guys are friendly, very informative and helpful. This makes our third consecutive car purchase through them and won't hesitate in making future ones as well.

Jack Reeder

May 6, 2016

Charles Henderson did a great job. He was very helpful and nice. We would recommend him to our loved ones.

Trishia taylor

May 6, 2016

I was in need of a new car and I had a friend who referred me to COWBOY KIa. He said they had given him great customer service. I went to COWBOY KIA in December and met with a sales man and he was able to work out a deal for me. They we very nice.

JPaul

May 6, 2016

Kia is an up-and-coming brand with updated looks, a great warranty, and competitive pricing. We were interested in a Kia Forte Koup, the two door version of the Forte, and were able to agree upon an excellent price for the vehicle. The negotiations were straightforward, and the loan application went quickly and smoothly. My son has been enjoying his new wheels since then! We also happened to be there over lunchtime, so the free burger, chips, and soda were a welcome bonus. The manager spent some time with us and was easy to deal with. Overall, the trip to Cowboy Kia was well worth it.

Trish68

May 6, 2016

I visited COWBOY KIa in December and had a great experience. I would recommend them to all my friends and family. Great help and service.

Singlemom

May 6, 2016

This dealership is the reason all car dealerships have a bad reputation. They were rude, unprofessional, and very discourteous. I can't believe I wasted 1 hour there. Not only will I never do it again, I hope this will save someon a rotten experience. While working with me, the sales guy answered a call, then chatted almost 10 minutes, making me wait even longer. And I had an appointment! Sleazy from the minute you drive in.

JPaul

May 6, 2016

We were interested in a Kia Forte Koup, and were able to agree upon an excellent price for the vehicle. The negotiations were straightforward, and the loan application went quickly and smoothly. We also happened to be there over lunchtime, so the free burger, chips, and soda were a bonus. The manager spent some time with us and was easy to deal with. Overall, the trip to Cowboy Kia was well worth it.

Edith england

May 5, 2016

Mark made car buying easy. No hassle found every discount he could for us. I have never experienced car but so easy and smooth. Would reccomond they to all my friends.

Gastin chatlain

May 4, 2016

We had a excellent salesman Steve Hewitt he was 19 years old he did everything in his power to get us in a new car. He was a very sweet & hard working young man. Im very greatful for the people who worked so hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership!

Carolyn

May 4, 2016

Cowboy Kia is a family, friendly environment, such as so, I went back four weeks later after my first purchase and bought a second vehicle, the Forte 2016.

Tareishab

May 4, 2016

My experience at Cowboy Kia was great ... The processing took a Lil long but everything turned out great and I went home in a new 2016 Kia.

Jessica Reyes

May 4, 2016

Went in today to look for a new car! Israel Del Cid did an outstanding job, great hospitality and customer service. He really took the time to ask all the right questions. It was all about what I wanted, what I liked, what I needed, all about me! Thanks so much on helping me Cowboy KIA, and you are certainly lucky to have Israel Del Cid apart of your team!

Brandon Butler

May 4, 2016

Man i went to cowboy kia in conroe and i have to say best dealership jonathan and also joel was real professional i also drove away in a new car.

Gaston chatlain

May 4, 2016

We had a excellent salesman Steve Hewitt he was 19 years old he did everything in his power to get us in a new car. He was a very sweet & hard working young man. Im very greatful for the people who worked so hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership!

carscars twila

May 3, 2016

Thank you to Cowboy Kia for the friendly people we encountered while in the process of purchasing our second car , from them. Will let others know about them.

F. Lewis

May 2, 2016

Went into Cowboy Kia and had a great experience! It was a hassle free, no stress, fun experience. Jim Holsen was great, and I recommend him without hesitation.

T. Spencer

May 2, 2016

This place has been a great dealership to me. I started coming here to have my old Kia Spectra serviced and any repairs done on it. The service department was wonderful with me. Then I decided to buy a new Kia Forte EX this year. I had a wonderful experience with buying a brand new car. Everyone was willing to work with me and my schedule. I did feel like they really wanted to get me through the process in one go (which was a little difficult for me since I am a first time buyer) but they were understanding in working with me.

Jacqulynn Easley

May 2, 2016

Mark White was the salesman my husband and I dealt with and he was incredible. Friendly, personable and went above and beyond to help us get the most for our money. I got the exact car I was hoping to get.

keviniajordan

May 2, 2016

Coming to cowboy kia was one of the best moves I have ever made to purchase a car, veronica and jonathan were great to work with and the process was quick and easy.

Somer

May 2, 2016

It was such a pleasure working with Charles! He was straight forward with everything and did everything he could to get the best deals! Go see Charles for the best car buying experience

Sean McQueary

May 2, 2016

Great job. Our sales person was Trinidad. Would recommend him to anyone to purchase a vehicle. Thanks for everything you did. We will be back

Valencia brown and vickie brown

May 1, 2016

I didn't go in thinking I would be approved for anything but luckily with the sales man help I got into a new car. Although the wait was long everyone was very nice aND made sure I was taken care of.

Jen2114

May 1, 2016

Very friendly! I love my Optima, tons of space and over all a great car!

ray luck

May 1, 2016

We had a excellent salesman Tommy Mueller, other good people at this dealership Is Joel and Scott they are the sales managers. They worked very hard for us, I have never had another salesman work like they did. They were able to make a deal for us that we were very happy with. They were able to give us a very reasonable trade in amount for our vehicle. Moe in the financial department was a delight and made all the paperwork easy for us and a quick process Im very surprised and greatful for the people who worked hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership

Diana R

May 1, 2016

After shopping around at other dealerships, we decided to stop at Cowboy Kia and were greeted immediately by a friendly salesman; Tommy! We drove out in a brand new suv. Really appreciated Tommy and Cowboy Kia for the "No hassle" buying experience.Diana

rpoole1970

May 1, 2016

I would like to make a follow up on my previous review. Since the purchase of the car, my dealings with Cowboy Kia has been the absolute worst after the buy experience of any dealership I have ever bought a vehicle from. Things to expect from Cowboy Kia of Conroe is: 1. Don't believe what you see in the ads and don't believe what you are told over the phone. 2. Don't walk out without your signed copy of the sales contract, my wife and I were told we would receive the signed contract in the mail with the plates and extra key. Got the plates and key but no signed contract. After several calls were made to our salesman we received a copy of the contract with no signatures, blank. 3. Don't expect to receive service after the sale. The window tint is starting to lift in several areas on different windows. After explaining to our salesman that the tint was financed and was Cowboy Kia of Conroes responsibility to repair, he stated that the company they were using was doing really bad work and they fired them and started using another company and would have our problems resolved. It's been a month and we're still waiting. Also, we're still waiting for a return call from the sales manager. I wrote earlier "Things to expect from Cowboy Kia of Conroe", Expect a friendly staff, expect a great car, my daughter loves her car. Other than that, don't expect much else. Signed,Last time buyers.

PaulBlanton

Apr 30, 2016

We went to Cowboy Kia to look around and kick the tires. Had done research but needed to get a feel for the vehicles. Manager Tommy Mueller greeted us immediately, and walked us back to the Sorentos. He answered our questions, and we were shown 4 different trims and engine sizes. We test drove 3, and selected the one for our budget. Tommy and Kia Cowboy finance worked with us to get us into the Sorento we really wanted at a price within our budget.

Holmes, Lejuan 1971

Apr 30, 2016

The one thing that I like about cowboy KIA, they help me get a new car when I thought I couldn't.Thanks Cowboy KIA

Valencia brown

Apr 30, 2016

Coming in I did not think that I would be able to get into a car at all but Steven and Israel was very helpful although my mom was getting really upset about how long the whole process was taking. Every one was nice and checked on me a lot even when I was waiting for my keys they were still helping me. Steve said it was his third day but he is a great worker I can tell.

Byron conrad

Apr 30, 2016

I came in for a car and got excellent service. I was able to get a car that fit my budget and no hassle. Thanks guys

Theresa Erkila

Apr 30, 2016

When I arrived at Cowboy Kia I wasn't expecting to drive home in a brand new car. Steve Hewitt started me out but had an appointment customer come in, so I was turned over to Jim Holsen. Jim helped me so very much from looking at SUVs to finally the Forte. After 2 test drives that's the car I wanted. He was very informative about all the cars. He made sure I got the car I wanted in the color I wanted. Everyone there was friendly making sure that I was being helped at every turn. And the finance manager and sales manger worked to get me the payments I needed and at a great interest rate to boot! Everyone I had contact with made sure my car buying experience was fun and stress free. I would recommend this dealership to everyone. I am now looking forward to driving my brand Forte to Louisville Kentucky next week. Thank you Jim Holsen you are fantastic! And thank you Cowboy Kia for such a super group of employees!

Jesskat1227

Apr 29, 2016

Coming to this dealership i was not looking for a brand new car. Trinidad help me pick something out that was good for me. I gave him a list of things i wanted in a car an help get exactly what i was looking for. He was really patient an understanding when it came to all of the cars. I would recommend you talk to him when you walm through the door

Rebbecca & Gary Irving

Apr 29, 2016

We went to Conroe Cowboy KIA, and we had hamburgers & hot dogs, we got a great deal on our 2016 Sportage . This is our 2nd Sportage that we have purchased from Conroe Cowboy KIA, the Sportage drives nice, has leather seats, nice color inside and out. Drives like a dream!!! Just the size that we need. Its just my husband and myself and a little Maltese dog that loves to ride in the Sportage! Working with Tommy Mueller was a joy! We were treated very nice there at Cowboy KIA, we will be back to by our next car !!! I give them a 5 stars!

ddonald

Apr 28, 2016

I had been looking at the Kia Souls for quite sometime, so I stopped in to take a look. They worked with me, and I ended up getting a great deal. Trinidad is a trooper; he stayed there until 11 PM!

mcanseco11b

Apr 28, 2016

My wife and I had a great buying experience, our sales associate Trinidad was very knowledgeable and helpful during the car buying process. We will definitely recommend this place.

Dawn LaJean Anderson

Apr 28, 2016

I came to Kia to buy a Kia Optima. it was on a Friday they had hotdogs and drinks , and chips. It was very busy but with the food it made it an even better experience. They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help .

Levi1

Apr 28, 2016

Service is outstanding and very easy. Got me what i needed for the price that fit my budget. They really work hard for you, and help you with whatever you need.

Dawn Anderson

Apr 28, 2016

I came to Kia to buy a Kia Optima. it was on a Friday they had hotdogs and drinks , and chips. It was very busy but with the food it made it an even better experience. They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help .

Forte owner. Phil48

Apr 28, 2016

Rodrick Townsend was extremely helpful with our purchase! Everyone there was very courteous and went out of their way to assist. The Forte didn't come equipped with cruise control and due to a medical condition my wife has to have it so the guys at Cowboy Kia are putting cruise control in to accommodate her!!! Will consider Cowboy Kia our new and permanent dealership!! Super people!

caseysmith

Apr 27, 2016

Cowboy Kia is a great place to get a car. They help find what you are looking for and customer service is great. Love 2015 kia forte. Very good on gas and very reliable.

mrs Smith

Apr 27, 2016

Cowboy Kia is a very friendly environment to be in. Excellent customer service, fast and gets the job done. I would highly recommend this to anyone

Sue stephenson

Apr 26, 2016

I came to Kia to buy a Kia Sportage it was on a Saturday they had hamburger,hotdogs and drinks ,it was very busy but we were waited on by Steve Hewett he was very helpful and showed us the black shortage and I loved it., They even had a money pit full of dollars I got to do. After talking to Steve we went in to see Mike the financial person he was the greatest guy . They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help . Sue and John Stephenson

robertjr1

Apr 26, 2016

I really enjoyed my experience with cowboy kia. Had no issues with them. They were able to meet my needs. My payments was what I wanted

Jenna

Apr 25, 2016

Went on Saturday to buy a new Optima, we arrived about 8 and the first sakes guy we had was awfuL, however ended up with Wil Logan... Let me tell you, he goes above and beyond to get you what you want. He has a very friendly personality, and stayed with me to get the car I really wanted at the right price. Finance guy was great and they stayed till 11:30 when the deal was done. Awesome place, can't say enough positive things.

barter

Apr 25, 2016

I wanted to buy a new car and went to kia as I always buy kia.....I was very well treated by the sales person and got excellent service from him and the finance manager....I got a very good deal and am very happy with my new kia rio.

soulsearcher16

Apr 25, 2016

I went to get a KIA Soul+ I had financing set up prior to going , The salesmen showed me the Soul I wanted and I was ready to go. The I see another SOUL with different wheels the salesmen T Momin was so nice he showed me two different SOUL and I pick the costly one but the financing department kept my payments where I needed the to be. GREAT PLACE!

Carolyn

Apr 25, 2016

We enjoyed our first purchase with Cowboy Kia that we returned with more of our family to buy another vehicle. We still had the same great service as the first time.

amandar

Apr 25, 2016

great place to buy a car. friendly staff and love me new car

bartley reilly

Apr 25, 2016

my wife and I bought 2 new cars from this dealership and got excellent service and a very good deal. I am a very satisfied customer.

theresa reilly

Apr 25, 2016

bought a new car here sat april 23rd 3016....great service from salesperson and finance manager ....we got a v good deal from them and I recommend the franchise highly

Forteowner phil48

Apr 24, 2016

We were interested in the Kia specifically! Rodrick Townsend was most helpful and the Forte turned our heads! Loved the courteous salespeople and would go back!

disappointed

Apr 24, 2016

I asked Veronica what kind of engine it had in it and she told me it was a V6.....the vehicle is a V8!! I lost my job and had to trade my vehicle with payments in for vehicle paid for. I was told it had been thru service. Oil was black when checked and when i tried to put fuel in tank, it SPEWED all over the place! DANGEROUS. They had to know these things!! I have been buying cars for over 30 years and i can honestly say i have never felt more cheated or disappointed in a place of business...BEWARE!Update..service dept did their thing so that vehicle cld pass inspection....they were all very nice and made sure the car was safe!!! Very much appreciated! Service center and people helping you are great!

Forte owner Phil48

Apr 24, 2016

Rodrick Townsend was great! Made buying a car so easy! Would definitely go to cowboy Kia again!!

jarelysl15

Apr 23, 2016

I loved the help that they provide me that even with no good credit i was still able to get a great deal thanks to trinidad and the sales manager who was very helpfull to. they were just great.

Gloria W.

Apr 23, 2016

My sales rep Veronica was wonderful. She was able to get the mini van I wanted with all the extras. The finance guy David was great. Overall the dealership was AWESOME!!!! I love my mini van.

cynthia ramos

Apr 22, 2016

I WENT TO KIA COWBOY IN CONROE MY SALES PERSON WAS VERONICA AND SHE WAS THE MOST HELPFULL PERSON AND HELP ME WILL ALL I NEED TO BUY MY 2016 KIA SOUL

Timothy1986

Apr 22, 2016

I was shown genuine Texas hospitality at this dealership by Wesley, Jim, and the financial & service team. I asked many questions about various topics that were answered exceptionally. I bought a new Kia Rio and was given a very low interest rate. Everything they did for me exceeded all my expectations.

CYNTHIA RAMOS

Apr 22, 2016

I WENT TO KIA COWBOY CONROE TO BUY A CAR AND MY SALES LADY WAS VERONICA AND SHE WAS THE BEST SALES PERSON I CAN HAVE THEY WAS VERY HELPFULL IN MY FINANCE AND THEY EXPLAIN EVERY THING TO ME TREAT ME LIKE A FAMILY I WOULD TELL PEOPLE ABOUT KIA COWBOY OF CONROE TO FAMILY AND FRIENDS

Kimme8004

Apr 21, 2016

Rodick Townswnd, did an excellent job in getting me to the right payment for my budget. He was easy to talk to and I am going to recommend him to all my frwinds and family.

Rebbecca Irving

Apr 21, 2016

Great service, our sale person was Tommy Mueller and I will go back to him for my next KIA. I will also send anyone looking for a good deal to him as well.! =D

Kyle and Hailey Troester

Apr 21, 2016

Had a great experience here at Cowboy Kia. Wil Logan and Israel Del Cid helped us out tremendously. Two days and we finally made our decision on the vehicle we wanted with the needs we requested. Patient and honest, great qualities we were looking for. I am definitely recommending customers to these guys and will be back with my husband in the near future. Thank you guys and Cowboy Kia for the experience.

Sucks

Apr 20, 2016

Be careful with this layers, they are no professional people and they offer what they don't have.I called to ask for a car to be sure that they have it because I live two hours far from them, they told me that the car was there and two hours later when I finally aarive at that poor and disgusting place, an insignificant saler told me that they sold that car in the morning but they have others to offer me. Thats stupid. Irresponsible people. NOT RECOMENDED

A. Grayson

Apr 20, 2016

from Cowboy Kia and I don't regret a thing, the service department is great and my salesman Mark White gave us the deal we wanted.

tsb1237

Apr 19, 2016

I had special concerns and red tape to work through with my insurance company after my car was declared a total loss. My Salesman Tommy Mueller was extremely understanding and patient with assisting me with the mountain of paperwork.He explained my options and work within my budget restrains. I'm very happy with my Kia Sportage purchase and would recommend the Cowboy Kia dealership and Kia.

APRIL L BOLTON

Apr 19, 2016

from Cowboy Kia and I don't have a single regret. My salesman Mark White was great and gave us the deal we wanted. The service department is the best around!

Liz

Apr 19, 2016

Everyone was very helpful when I walked in and when I called. The sales rep Jonathan was great. Mike the finance person was wonderful. I love that they washed my car before I got it.

Brock

Apr 17, 2016

They are very helpful and are willing to work with you. I got the car that I wanted with a great deal. If you are looking for a good deal. Give them a try,

Roy Collingsworth

Apr 16, 2016

Was very pleased with my experience at Cowboy Kia. Everyone was great and very helpful. We got what we wanted at a very good price. No pressure to buy.

Steven M

Apr 15, 2016

I was very pleased with the my experience at Cowboy Kia. We got what we were looking for at a great price, I would recommend to others. Jim our salesman was very knowledgeable and did all he could to make sure we were satisfied!

Steven M

Apr 15, 2016

I was very pleased with the my experience at Cowboy Kia. We got what we were looking for at a great price, I would recommend to others. Jim our salesman was very knowledgeable and did all he could to make sure we were satisfied!

Steven Mitchell

Apr 15, 2016

I was very pleased with the my experience at Cowboy Kia. We got what we were looking for at a great price, I would recommend to others. Jim our salesman was very knowledgeable and did all he could to make sure we were satisfied!

Happy wife

Apr 14, 2016

Loved going to Cowboy Kia! Everyone was kind, no pressure. We weren't swarmed by salesmen trying to shove a car we didn't need down our throats. Everyone from the receptionist to the finance guy are truly great people! And if your looking for a good salesman look for Trinidad! I love my car! Still can't believe I bought a Kia but I like it!!

Ryan M.

Apr 14, 2016

I purchased by second vehicle from Cowboy Kia. I also was very excited to see Charles since he was the one I purchased my first vehicle from. He is so friendly and very informative. I would recommend both Charles and Cowboy Kia to my friends and family.

Floyd Jackson

Apr 14, 2016

I have been doing business with Cowboy since 2010. In that time I have never been disappointed in the service given to me by the staff. The latest individual to aide and assist me was Tommy Mueller, and he had his work cut out for him that day. But, with a stiff upper lip, he took it on, and we "got 'er done". Now, it is good to have friends on the sales team, it is fantastic to have warm, caring, and respectful staff in the finance department. Mike handled my paperwork, making me feel comfortable with the deal. But, a gentleman that has made me feel as though I'm special, is David. He never shows up without that awesome smile, and a hamburger in his hand. LOL. I am proud to part of the Cowboy family. Thanks Guys

Floyd and Kathy Jackson

Apr 14, 2016

As I sit here, admiring my new Soul+ (this is my second one), I wish to tell ya'll that I have developed, not only a wonderful working relationship with the staff, but have created many friends at the dealership. It all started in 2010 with a young man by the name of Virgil, and then came the fellow we called T-Bone, and now my newest friend Tommy Mueller. He took on my "case" and saw it through to the end, and believe me it was not a walk in the park. I was treated with dignity and respect, and felt more like family than a customer. I feel fortunate to have had Tommy working in my corner. What a guy!! Thanks Tommy

Jason and Angela Martinez

Apr 13, 2016

Cowboy Kia went the extra mile to get us a good deal on our trade and to walk out driving the minivan we drove up to Houston to purchase. Wesley was very helpful and answered our questions about the features of our new vehicle.

Lindsey -n- Matt

Apr 13, 2016

we went to the Kia dealership with a strict budget in mind and we were able to get that accomplished with the help of our salesman Tommy, he did everything he could to not only get us into a brand new car but to get it withing the budget we set for our selves

Norma & Dominique

Apr 13, 2016

Me and my daughter went to Cowboy KIA On Saturday 4/9 to see if she would qualify to buy a car. Tommy Mueller approached us as we were walking in the dealership, introduced himself and began helping us out. He was very professional and kept us updated on how thing were going at frequent intervals. They were able to get my daughter approved for a 2016 KIA Forte! Even though we were at the dealership for over 4 hours, everybody was very friendly and always asking if we needed anything. Even though there were problems with the paper work and we had to return to the dealership on Tuesday 4/12, David (finance) made sure everything was ready for me to sign when I got there. I HATE car buying with a passion but the folks here made it a pleasant experience!

Harold P.

Apr 13, 2016

Went here to buy my grand daughter a car for graduation. Car looks great and good experience.

Kris L.

Apr 13, 2016

We drove from Louisiana to buy a car and drove home with 2 cars. The manager even put us up in a hotel so we didn't have to drive home late a night. Great buying experience.

rr_011

Apr 13, 2016

I want to thank you as the whole process of purchasing my Kia was painless and the staff at your facility treated me very professionally. The Kia is a terrific car to drive and I am pleased all around. My second Kia and certainly not the last. Again, thank you.

ek_011

Apr 13, 2016

Very pleased with the buying experience here! I got exactly what I wanted at the price I wanted, I would recommend definitely recommend this dealership to others. Came to browse and went home a happy customer.

ek_011

Apr 12, 2016

Very pleased with the buying experience here! I got exactly what I wanted at the price I wanted, I would recommend definitely recommend this dealership to others.

cabeza de blonco

Apr 12, 2016

relaxed atmosphere,not pushy,went with mychoice,provided food

KueckerFamily

Apr 10, 2016

Everyone was extremely helpful throughout the entire car buying process. From the time we first spoke with the salesperson, to when we drove our new car off the lot. Our salesperson took the time to walk us through the entire process and answer any questions we had. He worked with us and for us in order to get us the best deal possible. The financial adviser walked us through everything we needed to know and made what can be one of the more stressful parts of car buying, as stress free as possible.

tina E Magerl

Apr 9, 2016

Cowboy Kia made it so easy to get a new car. The entire time was just fantastic and worked really hard to get me what i wanted at the price i could offered. I would definitely go back to Cowboy Kia for another vehicle and have already recommended them to others that are looking for a new or used car. Tina M.

Texans Fan

Apr 9, 2016

Just moved back to the U.S. from living overseas and wanted a good family vehicle at a great price. I did plenty of research online and found the best deals at Cowboy Kia of Conroe. Was more than willing to drive an extra half hour to save THOUSANDS over other dealerships. I worked with Jim Holsen who was a sincerely honest and helpful salesman who went above and beyond to make sure that I was satisfied with the purchase price and the great 2016 Kia Sorento SX that I was purchasing. Even after completing the sale, Jim spent another hour showing me all the accessories on this car, and there are plenty. Highly recommend that you take a look at the great deals that they have at Cowboy Kia of Conroe, you won't be disappointed!

zakk ward

Apr 8, 2016

Loved the customer service here.they keep it very professional.I found what I wanted and was in and out in no time!I would recommend to others

jesswolfe86

Apr 8, 2016

Tee with Cowboy Kia was amazing to work with. He answered all my questions and explained every step to me as we went. He left no question unanswered and made the entire process of purchasing a new vehicle completely painless. He was a pleasure to work with and I would recommend Cowboy Kia and Tee to anyone interested in buying a new/used vehicle.

zakk ward

Apr 8, 2016

very pleased with the buying experience here! got exactly what I wanted at the price I wanted, I would recommend to others!

jesswolfe86

Apr 8, 2016

I received amazing service from Tee at Cowboy Kia. Everyone was so nice and friendly. Purchasing a previous car from a different dealership was a headache and a pain. At Cowboy Kia, I was greeted by the staff and didn't feel any pressure to buy. Tee was very professional and nice and walked me thru the entire process and took his time explaining all my options. I would recommend Cowboy Kia to anyone who is looking to purchase a new vehicle.

KaylaMartin1

Apr 7, 2016

I had a great experience with Cowboy Kia, excellent service and great people. Johnathan was very helpful, I went in looking for a used car and walked out with a brand new car, I highly recommend Cowboy Kia.

John R

Apr 7, 2016

We bought our first mini-van and could not be more pleased with our purchase. The staff there were great and you could not ask for a better finance rep too.

vwilson

Apr 7, 2016

Tried a few cars and bought the Kia Sportage, love it! Handles good, up off the ground, and just enough features. In and out in a couple of hours. Salesman very patient and explained options patiently.

Aaliyah_ya

Apr 6, 2016

Absolutely great service , were very attentive, the cars and deals were very reasonable. I would definitely recommend everyone to go to cowboy kia in conroe.

Amanda E

Apr 6, 2016

Bought my first new car from Tommy yesterday. Had a great experience. They answered all of my questions and had me in and out within 3 hours.

Dominicsmom11

Apr 5, 2016

I was very impressed with my experience at Kia. This is my second car from them and I love it. They are great I recommend that anyone goes to get one

Janabickham

Apr 5, 2016

Cowboy Kia posts misleading ads and blatantly lied to us on the phone before hiding behind a weary and well practiced "we have a disclaimer". I saw the listed price on cars.com and was impressed by the low price, but concerned that there might be fine print, so I spoke with them via their online chat service. The woman I spoke with told me that was the "internet price", but was wary of confirming a price online and told me to wait to be contacted. No one contacted me so we called in the morning and spoke with Jim. We let him know that we saw a new Kia Soul at $12630, and wanted confirmation that that was the price before driving over two hours. He told us that was the base price and it was legitimate so we sorted out or financing and drove 2.5 hours to Conroe. When we got there, the salesman quoted the price at full MSRP, which was over $5000 more than the online price. He brought us to an office to explain that the online price was with every available discount and walked us through the discount list. Unless I was a veteran that graduated college in the last year and drove for uber (among other things) I would not qualify for that price. They offered me $750 off of the full MSRP, which was still $5000 over the online price. Even if EVERY rebate and discount on his sheet applied to me, it still did not add up to the price listed on the site. He told us repeatedly that we were mistaken and their ad had a disclaimer despite the fact that I had saved a pdf of the complete webpage on my tablet. He crumpled up our paperwork as we were leaving. We spoke with the manager on duty on the phone to let him know that we understood their policy but that we should have been told when we called to confirm the price, especially since we let them know on the phone that we had such a long drive. The manager was unwilling to help or budge on the price and just told is that he would talk to Jim.

Tuddie Boo37

Apr 5, 2016

Rodrick Townsend is an awesome Sales Rep. He was very friendly, helpful and courteous the whole time I was there. He made this the best car buying experience I have ever had! I got the car I wanted and at the end of the day I would recommend Rodrick to anyone looking to buy! I recommend Cowboy Kia to anyone looking to buy a car. They are the best! Ask for Rodrick Townsend when you arrive!!!

sweetpea26

Apr 5, 2016

Tommy Mueller promised ma a bird dog fee of $100 on 4/6/16. I haven't saw it yet. He has told me nothing but lies. Today is 7/9/16. About 5 wks. ago I told him I was going to tell as many people as I could about the lies he has told me. He said if I wouldn't do that my check would be in the mail as we speak. Another lie. What a shame I gotta keep my promise. Now the BBB.

HappyBuyer

Apr 5, 2016

Jim Holsen is an awesome salesman who took the time to listen to what I wanted. He made sure we cut to the chase during the negotiations, which I greatly appreciated. I got a phenomenal deal on an awesome car. I enjoyed a free lunch courtesy of Cowboy Kia. Jim ensured he went over every feature in my new 2015 Kia Optima Hybrid, before I left the dealership. I highly recommend Jim and Cowboy Kia for you next vehicle purchase!

HappyBuyer

Apr 5, 2016

Are you looking for an upfront and honest salesman? Contact Jim Holsen at Cowboy Kia! Jim will make sure you're taken care of! I couldn't have asked for a better experience. I'm very happy with my purchase of my 2015 Kia Optima Hybrid. If you're looking for a new Kia in the Houston area, Cowboy Kia and Jim are the place to go!

Joey

Apr 5, 2016

Our sales guy, Mark White, was great. The whole staff was very helpful and accommodating. We would definitely recommend this place.

carcarecosmetics

Apr 4, 2016

I highly recommend Steve Hewitt for anyone buying a new car! Amazing experience. Steve was friendly, knowledgeable and made the day fun! Have never been so pleased with a car buying experience!

Hugo.viteri

Apr 2, 2016

I'm honestly not a fan of dealerships, mostly because it's intimidating to talk to a salesman at almost any dealer. However, the rep Mr Townsend was just awesome. Informative, Laid back, knowledgeable and just straight up very"real"and kind to my entire family. Overall a very reasonable dealership that I would recommend to anyone.

Rose,Lee1971

Apr 2, 2016

To Veronica Hewitt I want to thank you for selling me a 2016 kia soul . Me and my wife love this vehicle we bought our first vehicle from kia and decided to get our second new vehicle from kia . Thank you for everything.

h2olin

Apr 2, 2016

Everyone was so helpful, they went above and beyond to make my family happy. After working with us, we all finally agreed on a final price monthly and total. Loved them!

Darlene Gonzalez

Apr 2, 2016

Great service!! And friendly employees! Made this process as easy as possible for me, and I enjoyed every second. Definitely recommend this to any and everyone shopping for a car at the moment!

Cajun Owner of Optima

Apr 1, 2016

Cowboy KIA has helped us get our second Optima and it is amazing. The salesman was extremely helpful and the General Manager and Finance Department went above and beyond to help us. We will sing their praises to all our friends.

Darlene Gonzalez

Apr 1, 2016

I had to deal with Rodrick Townsend and it was by far the best car shopping experience I have had by far! My first time was very stressful and he made sure this was nothing like that. Was able to leave with my dream car the very same day! thanks again Cowboy Kia!!!!!

Britc7

Apr 1, 2016

I brought my Jeep in to trade and had already gotten a written offer elsewhere. I brought them the offer and they beat it by $1,200! Mark was great to work with! Jay Joslin was also so kind to us and often checked in. Everyone that worked there smiled as they passed and it was a pleasant atmosphere. My husband was buying a dodge across the street and he delayed us a bit, but THEY apologized for the delay. They worked with us on price and we left happy. Mark even kept an eye on my baby while we signed paperwork! I would definitely recommend them!

Gene

Apr 1, 2016

At 65 I've bought many cars and experienced many dealers, but Cowboy Kia was the best ever. Very relaxed and, Chris Wagner, the salesman, was the easiest to work with. He knew the answer to all my questions and went out of his way to help me, with no pressure or rush. I had financing set up already but then run into problems. The finance manager went out of his way to get me a new deal at a price I could afford. I have nothing but good to say about this dealership and would, will, recommend it to anyone looking for a new or used car.Gene SeifertHuffman, TX

zapman68

Apr 1, 2016

Working with the salesman and Management (Scott/Jay), my experience at Cowboy Kia was smooth and on point. The salesman knew what he was doing and answered every question I had, without any confusion. Very polite and went out of his way until the deal went through. Same for Management and finance. There was no rushing to just try and get a sale. They all were very helpful. I would definitely recommend this dealership to anyone!

Michael

Apr 1, 2016

Great experience! The whole team was awesome! Would definitely recommend this dealership.

Gene

Apr 1, 2016

245 Dealership Reviews Filter Reviews By: Write a Review Gene 4/01/2016 Reason For Visit Sales (New) "Best experience ever" At 65 I've bought many cars and experienced many dealers, but Cowboy Kia was the best ever. Very relaxed and, Chris Wagner, the salesman, was the easiest to work with. He knew the answer to all my questions and went out of his way to help me, with no pressure or rush. I had financing set up already but then run into problems. The finance manager went out of his way to get me a new deal at a price I could afford. I have nothing but good to say about this dealership and would, will, recommend it to anyone looking for a new or used car. Gene Seifert Huffman, TX More Employees dealt with Chris Wagner

Michael Zepeda

Apr 1, 2016

Working with the salesman and Management (Scott/Jay), my experience at Cowboy Kia was smooth and on point. The salesman knew what he was doing and answered every question I had, without any confusion. Very polite and went out of his way until the deal went through. Same for Management and finance. There was no rushing to just try and get a sale. They all were very helpful. I would definitely recommend this dealership to anyone!

Jess.drury1227

Mar 31, 2016

I walked in and walked out with a new car! This place is great ! And my sales person was Trinidad and he was great extremely helpful. I would definitely recommend this place.Thanks Trinidad!

kiacustomer

Mar 31, 2016

Our car sell man's was very interesting. He did everything in his power to make sure we got our car. Never have up. Friendly environment.

4Research

Mar 31, 2016

My time with West was enjoyable because i did not fill like i was under any pressure to buy. I also like the fact that he made a call to me to see if I was still happy with my car.

Dewayne and Bonita

Mar 31, 2016

Tommy was our salesman and was very knowledgeable and easy to work with. We drove off the lot with a beautiful 2016 Kia Optima! WOW!

Bdowning1996

Mar 30, 2016

My sales rep. was very understanding easy to talk to. He didn't try to push stuff on me that i didn't want. I went in and told him exactly what I wanted and that's what he got me.

lydia Hill

Mar 30, 2016

When Mr.Charles greeted me and asked what he can do for me today, he was inform that I was not looking to be hassele on the car pricing or have my credit check until I have decided on my purchase. Mr Charles "said" no problem lets go and find you a car. within 15-mins I found the car I wanted, Mr. Charles ran my credit told me congratulations! and that I was the new owner of a 2016 Kia Soul, he got my car payments within the asking price I wanted and proceeded with the paper work, he went over all the details pertaining to my contract. I left feeling like a winner, cowboy kia professional sales consultant are the best I have seen in a longtime, I really felt welcome and taken cared of by Mr. Charles.

Edith

Mar 30, 2016

Cowboy Kia took the hassle out of buying a car. Friendly courteous staff. I would reccomond cowboy Kia to all my friends and family. We left with the perfect car

Duncan Ellis

Mar 30, 2016

The staff were fantastic in assisting me purchasing the car I wanted. I would definitely recommend this dealership. I hadn't thought I would be able to get the car I was after but they worked hard to make sure I was left happy

nanoahbad

Mar 29, 2016

It is my first time trying a KIA and it has been a great experience. I definitely would get another one in some future. It is a car worth buying.

Rhonda Pennywell

Mar 29, 2016

I would like to thank my sales man Trinidad and the finance team for making it painless to purchase my first new Kia. His knowledge of the product and sales experience surpassed my expectations. I love my car and am thankful for the enthusiasm and patience Trinidad showed to get me the vehicle I needed??

janbowen

Mar 29, 2016

Great Experience, I would purchase from them again in the future. Purchase car for my mother and she loves it. Thanks for helping me make my Mother Happy!

Babykakes63

Mar 28, 2016

My experience with Kia of Conroe was awesome. My salesman was awesome also. The young man who took care of all the paperwork, went above and beyond to make sure I got financed. I was offered food,drinks,etc. This is not my first experience with Kia. They are an awesome group of salesman and crew. Thanks to everyone at Kia

tkatzer13

Mar 28, 2016

When I pulled up on the lot I was immediately approached by a sales man. The person i was originally looking was not in so they continued to help me find the vehicle I was searching for. It's hard to complain with FREE popcorn and water. They were very welcoming and I recommend them to others!-TK

tkatzer13

Mar 28, 2016

When I approached the lot, i was immediately attacked by a salesman. The entire process went smooth and everything worked out with the purchase now i am a owner of a new car.

Barbettek

Mar 27, 2016

I stopped by to see what Kia had to offer in a van, I was pleased with the way I was greeted by several people. I tested driven the van that I ended up driving home that evening.

DarrellDolley

Mar 26, 2016

Got in and found the perfect car for my wife. Wish their service was quicker but at the end of the day they beat my preapproval rate from my credit union and help me get a better warranty than i wanted. Worked out beautifully. Go see Jim Holson n he take care of ya.

Shelly

Mar 26, 2016

No one likes to sit all day waiting to buy a car...but this place is different. Great people, very organized and we were out of there is less than 5 hours. In my experience, that is a record! I left there with a brand new car, these guys went out of their way to get me the best deal they could. I would definitely recommend them to family and friends and I would come back next time I want to buy a new car. Thanks to everyone at Cowboy Kia!

Kammybrewer

Mar 26, 2016

Excellent and very helpful service!! Amazing car deals and great packages! Ask for Steve Hewitt!!! A++++ great food while you wait and everyone is so helpful!!

tleemaa

Mar 26, 2016

Walked in knowing what I wanted and what I expected to pay. I was assisted by Colt Minneci who was a genuine pleasure to work with. I explained my expectations to him and he gladly took my offer to the sales manager who agreed to my terms which was both fair to myself and the dealership. I would not have gotten a better deal anywhere else and was glad to support my community dealership. Colt went above and beyond explaining and seeking all of the rebates and incentives I could possibly qualify for which saved me an additional $2,000.00. After the contract was finalized Colt was very meticulous explain all of the cars features and amenities, ensuring I understood fully how my new Optima worked with all the new cool gadgets and gizmo's. I can assure any potential buyer's, when you go to Cowboy Kia of Conroe with realistic expectations you will be in and out of there fully satisfied with your new car purchase. Thank you Colt and Mike for a pleasant experience

dcs7

Mar 24, 2016

Went to Cowboy Kia as they had the Sorento with the exact options we were looking to get. We bought a 2016 Kia Sorento EX model with the 6 cyl and all wheel drive plus the premium package because it has the power lift gate and blind spot detection.We had a great experience with our salesman Tom as we were able to negotiate a deal below the internet estimate. I would recommend our salesman and dealership to our friends and would be a repeat customer.

brneyztx

Mar 23, 2016

If you want no Hassel car buying, Cowboy KIA is the place to go. Whether its a new car or a preowned model, they have a variety to choose from. I bought new KIA Cadenza and its awesome! It rides smoother than my Cadillac did!! Veronica Hewitt was my sales representative and she was so professional while also making me feel at home. Cowboy KIA is the place to go for a new car!!!!

NORA

Mar 23, 2016

I JUST PURCHASED A NEW OPTIMA HYBRID, AT COWBOY KIA IN CONROE, TX , IT IS PRETTY SPORTY, COMFORTABLE AND EASY TO DRIVE. MY SALES REP VERONICA HEWITT IS AWESOME AND A VERY HONEST PERSON SHE MADE ME FEEL SPECIAL AND SHE WORKED VERY HARD TO GET ME THE FULLY LOADED OPTIMA HYBRID THAT WAS WITHIN MY BUDGET. EVERYONE THAT I CAME IN CONTACT WITH ARE VERY FRIENDLY AND HELPFUL. I WOULD HIGHLY RECOMMEND COWBOY KIA TO MY FAMILY AND FRIENDS AND ANYONE ELSE THAT WAS LOOKING TO BUY A GREAT VEHICLE..

fm

Mar 23, 2016

went to 3 other dealers cowboy kia made me a super deal deal thanks to Jim Holsen, John Hewitt and Joel thanks guys now just have to deal with texans fans

fm

Mar 22, 2016

wow these people got it going your way. great people to buy from these guys went way past what they could have and you notice it.

arutherford11

Mar 22, 2016

Had a great sales lady and was able to get my payment where I needed it to be. Very helpful staff and great vehicle selection. Thanks

kcosgrove

Mar 22, 2016

I had a great experience at Cowboy Kia. Charles and William were very helpful and went the extra mile so that my wife and I could get exactly what we needed. Cowboy Kia gave me an awesome price for my trade in. Would recommend this dealership to all!

TheatreJo

Mar 22, 2016

I had such a great experience buying my vehicle from Cowboy Kia. My salesman, Paul was attentive without being overbearing. He made sure my car was fueled up and spotless! The finance process was painless and quick. David was very friendly. There's no way I could have gotten a better deal anywhere else. I will definitely be returning!

mnunez2

Mar 21, 2016

Cowboy Kia is an absolute "TO-GO-TO" dealership when wanting to purchase a new vehicle. Wesley and Jim were both very friendly and tried to the best of their abilities to meet and excel every customers needs and expectations. Wes assured to provide value to us by understanding what our position was and what we wanted in a vehicle, and therefore took the solution-selling approach. He understood what our desired outcome was and guaranteed mutual benefit for us both. I drove off in the new 2016 Kia Optima at such a low price! Believe me when I say the staff is very attentive at observing their customers; they will ensure you are receiving the best deal with added value! Cowboy Kia's service is top-notch, I would definitely recommend for people to come here and definitely ask for Wes!

BetoMita

Mar 21, 2016

The service and attentiveness of our Salewoman (Claudia) and Saleman (William) was AWESOME !!! Friendliest and by far the Best dealership we have ever been too. You just need to go and see it for yourselves. Even going though the finance process was smooth and fast. The gentleman was trying to get us the best deal that he could and sure he did. Woo-hoo!! You can't get any better service than this. We love our New Car!

TheatreJo

Mar 21, 2016

I had such a great experience purchasing my vehicle from here.My salesman Paul was attentive without being overbearing. He made sure my car was fueled up and spotless!The finance process was painless and quick, and David was very friendly. There's no way I could've gotten a better deal anywhere else.I will be returning definitely!

melissaross21

Mar 21, 2016

Im so happy with my brand new car! The service was excellent and faster than i ever expected. They made sure i got the absolutely best deal and lowest price possible. Also they made sure that my co signer and i were comfortable the entire time

Bobbie51

Mar 21, 2016

Actually went looking for a good affordable used car, did not think we could afford or qualify for a brand new car, Drove home in a brand new Sportage, it was a great experience. My salesman, Wesley. worked hard to make sure it happened, We re extremely happy, I definitely recommend this dealer, so go ask for Wesley.

Paul, Julie53

Mar 21, 2016

Everybody was friendly. They made sure that you were waited on. They greeted everybody even if were you were waited on. They worked with you to make sure they could make a deal with you. Over service was great.

Bobbie51

Mar 21, 2016

Went looking for an affordable, good used car. Never dreamed we could afford or qualify for a new car. Wesley (our salesman) and the finance team made it happen. Now a brand new Sportage sits I our driveway and we are extremely happy. We have a car with a complete 10 year warranty, it is beautiful thing.

TDial8356

Mar 20, 2016

I have purchased several used vehicles from here & I'm finally purchasing a brand new one. I've always been extremely happy with the product & services at Cowboy Kia & that's why I keep coming back!!!

juan_iniguez

Mar 20, 2016

I got the best deal ever at Cowboy Kia of Conroe. I would definitely recommend it to all my family and friends. I am a customer for life.

Juan_Inigue

Mar 20, 2016

I got a great deal at Cowboy Kia of Conroe. I would recommend it to all my family and friends.

Juan_Inigu

Mar 20, 2016

Cowboy Kia of Conroe gave me a fair deal on my brand new 2016 Kia Forte. I would definitely recommend it to my friends and family. I am a customer for life.

Tylerlee33

Mar 20, 2016

Loved our experience there it was awesome ! Steve Hewitt was a great help

Vflores_04

Mar 19, 2016

I just bought a 15 Chevy suburban from Steve here at this dealer last week and wow I have to admit I was surprised!!! I had been shopping for weeks and couldn't find what I liked or a dealer that was willing to give a fair price on my trade in. To be honest I was hesitant on going to cowboy Kia because I figured I'm looking for a Chevy I might have better luck at a Chevy dealer but boy was I wrong. After multiple dealers came here Saturday evening and not only was the service just great but I finally got my beautiful truck!!!! Steve was great he really took care of us and overall cowboy Kia just felt very homey!!! We will definitely be coming back for our next car!

swineajc

Mar 19, 2016

Had a great experiance dealing with anthony GM and Manny was a awesome guy would always come to cowboy kia first loved working with them.

ToriTurbo

Mar 19, 2016

Wesley, and Claudia at Cowboy Kia were more than helpful in the purchasing of my new car! Very knowledgeable and friendly! Happy to recommend anytime! ??.

Sarah Rebrovich

Mar 18, 2016

Took the time to understand what I was looking for. Found the perfect car for me Very friendly staff! Got me into the optima sx turbo-i love it!

Champ00

Mar 18, 2016

Nice place to visit and there is so much inventory I bought a forte and was pleased with the facility and the management I'd recommend this dealership

Emismimi

Mar 18, 2016

The sales staff gave me several options to help make the car of my mom's dreams affordable. They went above and beyond to help us get the car she wanted.

w1nesap

Mar 17, 2016

Upon me and my sister's entry to the store we were warmly welcomed and served expeditiously and professionally from the sales lot to the finance dept. and delivery point. We are very happy with the outcome and feel we got a fair deal.

louis777

Mar 17, 2016

I love this soul, i couldnt ask for a better car. Cowboy kia did a great job! I will be back to buy from them again... Thank you so much!

Toni Valentine

Mar 16, 2016

After my husband's accident they got him back on the road thank you Kia cowboy. Ask for Claudia she will take care of you

Great Service Fer Zavala

Mar 16, 2016

I had a great experience buying my car, everyone was very kind and profesional, I had a great service at Cowboy Kia you should go there if you need to buy a new car!

Fer Zavala

Mar 16, 2016

I had a great experience with Cowboy Kia, everybody was very kind and profesional, I got the perfect service on buying my car, Great Service

LovetheCar

Mar 16, 2016

Before I even went to the dealership I did a lot of research on what cars they had, I pulled the vin numbers on the ones that I wanted to look at so when I showed for my appointment I just needed to give them the paper of what I wanted. The sales person pulled the car, we test drove and signed papers after we agreed on a price.

Victoria Newman

Mar 15, 2016

Very nice people love the dealership!! If you looking for a car go to cowboy kia

Emery P

Mar 15, 2016

I loved my car buying experience at Cowboy Kia, the saleman was very knowledgeable and patience with me as I asked questions and negotiated on the price. Fastest and painfree buying experience I've ever had. I was in and out within 4 hours and I drove home that night in my new 2016 Kia Soul feeling like I got a great deal.

Michelle Velasco

Mar 15, 2016

Overall it was a great experience. It was hassle-free. My first communication was with Veronica via email. She answered my questions in a timely manner. When I came into the dealership I already knew what I wanted and she was able to point me in the right direction. She was very personable. I went home that night and weighed the decision of 2 vehicles and within a couple of days I texted her that I would be in to buy the car that I wanted for my daughter. I told her that my daughter had no idea and thought that I was buying her an old car. I asked her if she could put a bow on it. Well when my daughter and I arrived Veronica played right along, even having my daughter test drive an older used car. It was funny. We drove right to the new car with the bow. My daughter was very surprised. Thanks Veronica!!!Michelle Velasco

Skelly

Mar 15, 2016

I have purchased numerous cars and this was one of the best car buy expierence. Wes was fantastic throughout the entire process and made everything very easy and Scott walked us through the financing and got me the rate I was looking for. I would recomment Cowboy Kia and I am loving my new Kia Soul.

Satisfied customer

Mar 15, 2016

All the were very courteous, friendly accommodating,and fair. They lack a little in efficiency, but I would shop there again and recommend them highly.

lajayoung

Mar 14, 2016

When I went to buy my Kia Cadenza, all the staff members were very friendly and made sure I have been helped. Our Sales Person Charles Henderson really took the time to see what we were looking for and was very friendly. I would have to say he is a great sales person and made me feel comfortable with my purchase. I would definitely recommend this dealership to friends and family for their car purchases! Also James the sales manager was also amazing with helping us through the process. Thanks Charles and James for all your help!

TexasCowGirlUp

Mar 14, 2016

When I walked in to Cowboy Kia of Conroe all the staff members were very friendly. Colt was an awesome salesperson. He got me in the right vehicle and great price for me. He explained everything to me. Showed me how to work everything in my Kia Soul. I would recommend Cowboy Kia of Conroe and Colt Minneci to my friends and family.Patsy Coulliette

lajayoung

Mar 14, 2016

When I went to buy my Kia Cadenza, all the staff members were very friendly and making sure I have been helped. Our Sales Person Charles Henderson really took the time to see what we were looking for and was very friendly. I would have to say he is a great sales person and made me feel comfortable with my purchase. I would definitely recommend this dealership to friends and family for their car purchase! Also James the sales manager was also amazing with helping us through the process. Thanks Charles and James for all your help!

Craig Pod............

Mar 13, 2016

I enjoyed my buying experience at Cowboy Kia the other day. All the people who work there are very friendly and helpful. I always prefer to do business with a company that makes the customer feel important.They had a cookout with sausage, hot dogs and hamburgers. Also present was a woman doing face painting and making animals from balloons for the children. I must say it's a busy dealership. They have outgrown their facility and I was glad to hear they are building a new larger one soon. Our salesperson Charles Henderson was very personable and professional. Kudos goes to Scott Sanders for clinching the final deal. I believe their prices are the most competitive in the Conroe/Houston area. I will definitely recommend them to others. Keep up the good work Cowboy!

Podge

Mar 13, 2016

I enjoyed my buying experience at Cowboy Kia the other day. They had a cookout with sausage, hot dogs and hamburgers. Also present was a person doing face painting and making animals from balloons for the children. I must say it's a busy dealership. They have outgrown their facility and I was glad to hear they are building a new larger one soon. Our salesperson Charles Henderson was very personable and professional. Kudos goes to Scott Sanders for clinching the final deal. I believe their prices are the most competitive in the Houston area. I will definitely recommend them to others.

TravisY

Mar 12, 2016

I went in to get info on a used small SUV and was helped by great salesman that worked with me for 2 days to make sure I was getting a vehicle i would be happy with and a price that was reasonable. Ended up buying a new Sportage.

samnictab

Mar 12, 2016

Wes was an awesome salesperson, great job of getting me what I wanted in a car. Very detailed account of the features of the car I was buying , would highly recommend Cowboy Kia as well as Wes

cframe100

Mar 12, 2016

when i went to buy my vehicle which is a 2016 kia sportage the staff was amazing and helped me get the deal i wanted in a fast , quick and easy time so i could get home for dinner.

Jadams

Mar 12, 2016

As first looking and searching for my first car was not going well but all that changed when I went to Cowboy KIA, and met Salesperson Colt Minneci. Because of him I left with a brand new 2016 Kia Rio!!!!! He was very helpful and understanding and got us a great deal! Not only was Colt friendly, but He worked with me, took me on a test drive, and helped me throughout the day and ensured I left with a car and I did!! He showed me how everything worked in the car and Knew so much about it and how to work the bluetooth system!! i love my new car and was very thankful for Mr. Minneci!! He also called and checked the after I brought the car to make sure everything was okay, I would adise anyone to give him a call, not only will he ensure you the best service but he will make you feel right at home!!!

TravisY

Mar 11, 2016

I went in to get info on a used small SUV and was helped by great salesman that worked with me for 2 days to make sure I was getting a vehicle i would be happy with and a price that was reasonable.

Vicki Lazrine

Mar 11, 2016

My husband Steve and I highly recommend to anyone interested in purchasing a car to first go and speak to the great staff at Cowboy Kia of Conroe, they made us feel so welcome and were so very helpful.

armeva

Mar 11, 2016

Veronica was very helpful,and explained everything in detail.Good prices.They worked with me in finding the safety features that I want in a car.

Ms. Paula B

Mar 10, 2016

Overall good experience. Tom & Jose were very nice --great personalities and did a great job on getting me the Optima that I wanted and were respectful of my time.

Bethannvest

Mar 9, 2016

My sales person Joel was awesome, he worked a serious miracle getting me the price I wanted and the payments I could afford. Finance department was also amazing because they got me in and out quickly because I had to pick up my kids from school. I'm telling everyone I know to come to Cowboy Kia.

Christina13

Mar 8, 2016

This was the first time I've purchased a new vehicle. They worked with my bad credit and put me in a brand new car for an amazing price. The customer service was more than fantastic. They didn't even get the slightest bit irritated with my 2 year old who was far more than cranky. They instead interacted with her and kept her occupied with paper and high lighters.

Carla Villarreal

Mar 8, 2016

I had a great experience buying my new car! Jonathan and Mo, my salesman was the best!They worked with me on the price and got the payments were I wanted them. I highly recommend Cowboy Kia of Conroe to anyone wanting to purchase a Kia!

Vicki25

Mar 8, 2016

Was put in two different car In two weeks. Reassured both time by my sales guy Jonathan all was good! Was told today by financial guy Mike that two banks approved me car was definitely mine!!! Heard a issue with car, they looked at it said it would be fixed Wednesday! Then left not even 30 minutes later got a call from my cars guy Jonathan to come finish my final paper work. I even asked him are you sure it's done deal! He reassured me yes!!! To get there for them to say bank didn't approve me and took car. My mom has bought 3 new cars and never has seen a dealership this xxxxxx up! Don't EVER try at Cowboy Kia. I guarantee you'll be screwed over!! I'm sure the car won't be fixed and sold to someone else who's dad/husband isn't a mechanic and won't pick up on issue. Guess they don't care about the lemon law or bunch of other laws there breaking!! Like allowing people to purchase and drive off with cars without a license!! Most xxx backwards car lot ever!

poseynathan

Mar 7, 2016

Me and my wife are expecting another child, so I needed a quick fix , a safe cheap vehicle, so I went after the kia soul. Colt Minneci was my salesman super nice guy, Colt did not pressure me at all, I told him what I wanted and he did the very best he could to get it there. To my surprise I left that night with the vehicle with a monthly note lower than what I asked for. Super happy customer, I will definitely keep my business with them going and tell everyone I know about them.

Claryaq

Mar 7, 2016

As soon as stepping out of our car my husband and I were greeted ... Marisela was super freindly she help us from the beginning to the end. She was so patient with us! I love my new Kia!

audiQ5,Rachel

Mar 7, 2016

From walking the lot and picking out my automobile sales rep, Claudia Velasco, helped me with the easiest car purchase ever!! She quickly took me through the application process as well as financing. Friendly staff throughout the dealership at Cowboy Kia Conroe!!

BillnPeggy61

Mar 7, 2016

Found Cowboy Kia Dealership while searching online for a 2016 Kia Sedona. We drove to the Dealership and Found exactly what we wanted. Claudia showed us several cars and when we decided on the one we wanted everything was expedited in a timely manner. The Finance Manger made sure that we got the Payments we wanted. It was just an awesome buying experience and we will go back to Cowboy Kia and our next new car purchase......Thank you Cowboy Kia! You are all the Best!!Bill and Peggy Deskin of Willis, Texas

Rachel2910

Mar 7, 2016

I got my 2016 Kia Forte about a week and a half ago from Cowboy Kia in Conroe. I had a few complications with the process so I was there for 2 days, almost all day and they really made my waiting time not so bad. Everyone was friendly, and really went above and beyond to help me get the best car/deal possible. And I even got a free hotdog! Thanks, Marisela for helping me and making my first car buying experience a great one!

Julie Thomason

Mar 6, 2016

I walked in the dealership unsure of what I wanted to buy. I was greeted by a friendly salesman, Colt Minneci, who helped me select a few models to test drive after discussing my needs and personal style. I ended up choosing a 2016 Kia Forte, and I am very pleased with it. I traded a car in and overall the process was simple.

Nancy123

Mar 6, 2016

Received exceptional service from Paul Clos. We have been buying Kia''s since 2006 and will continue from Cowboy Kia, everyone is always helpful and service is great

Catwoman 54

Mar 6, 2016

I visited Cowboy Kia yesterday to see about purchasing a car. The last time a bought a new vehicle was 24 years ago I have a 0 credit rating and am on disability! I explained everything to the Sales Representative and he assured me that they had a car for me. We then went to look at new cars I test drove only one car and knew it was for me !! The longest part of the experience was having to wait on the Insurance company. I even got to go in a money machine it was so much fun. I would recommend them to anyone who needs a car but doesn't think they can get into one. Thank you Chris W and More. Sincerely C Nicholson

Tori

Mar 5, 2016

Wesley, and Claudia at Cowboy Kia were more than helpful in the purchasing of my new car! Very knowledgeable and friendly! Happy to recommend!

Steve T

Mar 5, 2016

Went in not really looking to buy. Test drove the Soul and like the way it handled. Ended up buying two. One for me and one for my wife. They worked with us to get the payments to where we wanted them. Overall experience was good and would recommend them. Expect to spend some time there, but no more than any other time i've bought a car.

TkT

Mar 5, 2016

Veronica met us at the door. She showed us several cars and answered all our questions. We ended up buying a Kia Soul. Love my car!! Thank you so much for all your help.

bennetsen1962

Mar 5, 2016

Was looking to buy a new vehicle. Charles was very helpful in finding me a vehicle that fit my needs as well as choosing one that was easy for my elderly mother to get in and out of

Jfeld0013

Mar 5, 2016

I was in the market for a car.William and Claudia helped me out. Picked out a Soul. They were kind and considerate. They have nice personalities and made it an over all fun experience.Also, Sausage and Burgers, for free!

racegirltx

Mar 5, 2016

Bought my 2016 Sorento here yesterday. Had worked with Veronica via email and text for a few days beforehand. Answered every one of my questions and was awesome once I arrived there to test drive and purchase. Would definitely recommend Cowboy Kia to anyone in the market for a vehicle! I drove all the way up from Clear Lake, passing at least 3 Kia dealers near me/en route there. Marcus in finance was great as well!!!

Ray

Mar 5, 2016

Our sales girl marisela made our buying a car very easy. Thanks for our brand new 2016 Kia Optima we're enjoying it!!! Ray Salinas

Marna

Mar 5, 2016

Thank you Mark White for helping us get our Kia Sportage. I love it, and appreciate you helping me get what I wanted. Charlton Miller was our finance specialist. We had to bring our 3 year old with us, and he was tired, cranky, and bored, but Charlton was very understanding, fast, and helped us to get out of there quickly so our little one could go to sleep. Thank you so much sir.

Keundra Bishop

Mar 5, 2016

I recently traded in my 2015 Kia Optima for a 2016 Optima. Jose and Trinidad were patient, personable, and charismatic during this experience. Great Dealership.

Lindsey Mullins

Mar 4, 2016

Best car buying experience to date! My salesman Trinidad was so much help and very easy to work with. I highly recommend this dealership to anyone trying to buy a car!

RWoolery

Mar 4, 2016

Awesome experience and great customer service , I was in and out, I'll definitely be back for future purchases. Nice new Kia! Derrick did an awesome job

beccalyn

Mar 4, 2016

What a Wonderful Experience I had at Cowboy Kia of Conroe! Veronica walked me through each step, explaining the "details" as we journeyed down the path of purchasing a vehicle. I appreciate the upfront honesty and wonderful treatment I received. I highly recommend Cowboy Kia.

LisaRP

Mar 3, 2016

I had been to other dealerships and other dealerships of other car makers and no one was able to help me with what I wanted. They all tried to talk me into compromise. At Cowboy Kia the staff was knowledgeable and understood what I needed and were able to male it happen. The process was easy and I left feeling great about the deal. Thank you Mark White and the rest of the staff at Cowboy!

Nol1mt

Mar 2, 2016

Great dealership. These guys got it done with minimal hassle. Price was absolutely spot on. Employees are extremely friendly, helpful and personable. Very hospitable and caring. Go see them...

kentro63

Mar 2, 2016

I was skeptical at first to driving 2 hours to purchase a new car and even sent several emails to the dealer wanting assurance. Once I got there I was greeted and the salesman took me to the 3 vehicles I was interested in. I test drove the first one but it was not the interior color I imagined, so I chose the second vehicle on my list. It have everything I wanted including exterior and interior colors. The salesman worked up a great deal for me and even though I had already gotten pre-approval from my lender I was able to get financing with KIA Finance with no problem. Im glad I drove the 2 hours, my experience with them was great.

Kay S

Feb 29, 2016

I love my new Soul, but after two months, I am just completing the purchase process. I had to come back to the dealership several times due to paperwork changes, promised gift card was delayed, and the finance guy told me he would give me an additional gift card if I would give him all 10's on the survey. I was at the dealership for over 4 hours in order to buy the car. My new2016 Soul, had not been inspected and did not have a full tank of gas when I picked it up. Service department has been great.

Chasity

Feb 29, 2016

Mr. Charles was a great sales person, worked me a great deal on my 2016 Kia Forte. I'm so in love with it it was definitely a great choice.

Jeremyc

Feb 29, 2016

We were upside down on a car and we traded it in and the guys in finance worked for hours trying to get us into the new car and they did! I'm in love with my 2015 Kia optima

fc144824

Feb 29, 2016

Mr. Charles was a great sales person, worked me a great deal on my 2016 Kia Forte. I'm so in love with it it was definitely a great choice.

Swiggins77340

Feb 28, 2016

I was upside down on a car with high miles. The dealership worked for several hours to make the deal happen. I didn't think it would be possible, but it happened!!!

Dwayne L.

Feb 27, 2016

The sales team here is attentive to the details and make the car buying experience as hassle free as possible.

Kdiannew

Feb 27, 2016

So fast and friendly, will try everything to get what you want how you want it, no matter how long it takes. I was able to drive off the lot the same day with a new 2016! Very pleased...

DeWayneI

Feb 27, 2016

The one thing that struck me the most was that Cowboy Kia while a large dealership, I could sense that they weren't JUST trying to sell a car, You could feel the genuine concern to put us into a car we could be comfortable driving as well as paying for. Although I gravitated towards the more expensive models the salesman kept my feet on the ground and I ended up with a car I really will enjoy and can afford as I rebuild my credit.. My experience was most excellent.

Sandra Savage

Feb 27, 2016

From the moment I walked into the dealership the sales people were courteous snd friendly. I had the pleasure of being helped by Ms. Hewitt she was very attentive and addressed all my needs. Needless to say I made a deal and I'm very satisfied.

DwayneL

Feb 26, 2016

The sales team here is attentive to the details and makes car buying as hassle free as possible. Would definitely recommend this dealership to friends.

Ilykj1426

Feb 26, 2016

I went looking to buy a used car with a good deal, but I ended up getting a brand new car for a better deal than I could have ever imagined thanks to Veronica and her team at Cowboy Kia of Conroe. Not only was there great service provided to me but fast and easy with no games and no run arounds. I ended up taking the car home the same day and I have been enjoying every moment I have had in my car so far. If you are ever looking for the best place to purchase a car new or used, make sure you visit Cowboy Kia of Conroe and ask for Veronica!

E. Bauer

Feb 26, 2016

My wife and I had the most wonderful experience buying our new Kia Sportage. I spoke w/ Colt over the phone and he's the one that got us in there. Our salesman, William Moore, was very friendly and helpful. The finance department didn't hesitate crunching numbers to get our payment to where we wanted it. We couldn't have asked for a better experience. We will definitely be going back when it's time for a new car and highly recommend them to others.

Saleeka

Feb 26, 2016

The saleperson that helped me was Steve Hewitt, he was really helpful and explained everything to me. The finance manager was also really helpful Mr AT. I got a great deal.

adrie

Feb 24, 2016

im very satisfied with our purchase but very grateful with our salesperson Marisela Samano very nice and polite and had a lot of patience and help us thru all this process thank u oh n there coffee is the best!!!

Tommy h

Feb 24, 2016

Bought a car from Cowboy Kia and Charles Henderson. Mr.Henderson was awesome and very kind to me and my wife . He explaind all options very well.I would recommend Charles Henderson and Cowboy Kia Conroe to anyone. This car buying experience was less stressful than the past.And the cash machine was awesome

DWBF/FDWB

Feb 24, 2016

Fast fun courteous very knowledgeable people definitely will bring my kids here when they turn 16 to buy the first car. I'm sure their experience will be just as knowledgeable fun courteous as mine was and even more can't wait to buy another car thanks Kia Conroe cowboy...thanks guys.

Sherika

Feb 24, 2016

If you are looking for a dealership with integrity and that treats it customers ethically; you will make the wrong selection by choosing this dealership. They will not stand by their advertised pricing at all and are not willing to negotiate even though it is on their website. I saw a vehicle online Sunday evening February 21, 2016 that I was interested in and submitted an online application along with an inquiry about the vehicle. I was contacted by the dealership the very next morning and told to come and pick out a car. I knew the car I wanted and informed Angelica of that along with my wishes of no games. I liked the car and was coming to get it, so if it was unavailable...please don't waste my time and I would assure you that I will not waste yours. So she scheduled me and appointment with Veronica for the same day at 2pm. Little did I know, I was given an appointment to test drive a vehicle that was not on the lot and didn't find this information out until after I traveled 40 minutes to the dealership. Veronica suggested that we move forward with paperwork and I agreed. She never gave me a price for the vehicle and eventually said that she could not discuss this with me only finance could. After making it to finance, I found out that the price of the vehicle was $2,000.00 more than the price listed on several other websites. Not only did the website have a price that was $2,000 lower, there is a banner that reads, at Cowboy Kia everything is negotiable. Not only did they not honor their price they were not willing to negotiate the deal. I refused to sign the contract (which should have been completed before I even went to finance) in finance and asked the finance manager to speak with someone about the inconsistency in the price. I left the dealer that evening and no one contacted or spoke with me until I initiated the follow up call the next afternoon. In the phone conversation, I was told that the dealer would not honor the price that was listed on the website and they kept with the shenanigan that the price was a cash only price. There was no indication of a cash price only on any of the websites that I viewed. About an hour later, the dealership changed the prices on the website without any resolution with me. Perhaps they thought the ads were misleading and flat out fraudulent, so they should update the price. I have viewed several sites and complaints all say the same thing about the dealership. I will forward my complaint to the BBB, state of Texas OAG, KIA regional office, KIA Headquarters, and KIA Global and every social media website knows about their unethical practices.

hewittkate26

Feb 22, 2016

Went in on a Saturday and it was packed. We still had someone help us as soon as we walked into the door! They wouldn't let us leave until we got the deal we asked for! The salesman worked really hard for us! Buying our granddaughters first car a Kia Soul. It was a great experience. The popcorn was also really good!!

Roxiekay

Feb 21, 2016

Joel my salesman was very good, all the staff were friendly and helpful. 3 hours total time to buy a new car. Very nice.

Maurice Brown

Feb 21, 2016

I have to rate Cowboy KIA and the salesman and finance with the highest rating. Jim Holsen was very good in knowledge of this vehicle, and everything beyond what we needed to know. At 60 years of age, this was my first new car purchase. This team at the dealership is very fast and friendly, more like Family. Even after we got the car, which is a great car, they are still working to make sure we get the best out of the deal. Ive never heard of such wonderful people who work so hard and with genuine passion for the customer from a car dealership. I love this car, the deal, the service and these people. I'm telling everyone about them

John

Feb 20, 2016

We went in knowing what vehicle we wanted. Our salesperson was very helpful. Especially with it being her first day. Casandra did a great job and mentor Veronica was also helpful in the process.

cynthiaaldalqamouni

Feb 20, 2016

Had a great experience. Was quick and easy. Finance dept worked to help me the best. Colt was a great saleman. I love my car.

Ms_PaulaB

Feb 20, 2016

Overall good experience, Jose and Tom were very nice --great personalities, did a great job on getting me the Optima that I wanted and were respectful of my time.

Looking2buy

Feb 20, 2016

Last Saturday, after hearing of all the great "upside-down" stories, my husband and I drove 50+ miles to Conroe. I'm a Benz lover and they advertised a 2010 E350 Coupe with very low miles. I was immaculate and I was in love! However, we were told that they didn't want our car (a 2007 Cadillac CTS) but that if we brought I our 2010 E350 back with an appraisal from either Carmax or Texas Direct, they would do the deal at $1000 above the value. Wednesday morning, my husband Drove back to Conroe with an appraisal and an approval from our credit union for the $29995 Benz ... Only to be told that they had fired the salesman who promised us the $1000 extra on our trade and that they wouldn't honor it. Jose was our salesman and was very polite/helpful but was undoubtedly being shuffled around by his veteran cohorts. From Moe to Scott the numbers kept changing and NOT in our favor. The haggling lasted over 5 hours and ended with the GM telling me if we let him carry the financing, he'd 'let us buy' at the original selling price and appraisal plus the promised $1000. Really?! When we refused, he said ok then in order to do the deal you will have to buy the 'Kia Package' which would add back $2000 to our cost. Perhaps the Cowboys at Cowboy Kia need to sell horse feed instead of cars!

Mamastrong

Feb 19, 2016

My sales consultant was Jose Rodriguez and he was outstanding in serving me and giving me his very best attitude and detail information.Jose continued to go out of his way to seek out every possible means of getting me into a NEW car.I called for his Boss,David Johnson to compliment Jose because I was just that pleased with Jose.David was very thankful that I had called for him to share positive customer service and he even agreed to tell me that he would do all he could to get me in a new car.I met Moe Shurafa who carried me to my New car to drive it and he answered questions that I had about the classic features on the 2016 Forte.I was introduced to Marcus Wells who Jose told me would be finalizing my purchase with financial documents.I commend Marcus for getting me the best deals financially.To have gone to Cowboy Kia to get my prize I had won and end up getting out of an upsidedown car situation into a 2016 Brand New KIV FORTE was a SUPER SUPER SUPER PRIZE. Thank you so much Jose Rodriguez,David Johnson,Marcus Wells, and Moe Shurafa and may God continue to bless you for you surely blessed me-Cynthia Strong.

jerry,hamlin 60

Feb 19, 2016

this dealership is excellent, friendly knowledge of what is in stock, very clean , I would recommend to all my friends and family. Salesman Charles Henderson was the best I have had to deal with.

Jaydee

Feb 18, 2016

We worked with Cassandra on her first day of employment. She did a wonderful job getting us into a brand new 2016 Kia Sorento. Veronica also assisted in this purchase. We would highly recommend this dearlership to anyone looking to purchase a vehicle.

davidman

Feb 18, 2016

My van had 270K miles and needed a new car for business travel. I went to several dealers but they didn't help me find what I needed and didn't offer a great deal. I went to Cowboy Kia and they have friendly staff. I bought the Kia Sportage and got a great deal! Thank you!

jaydee

Feb 18, 2016

We worked with Cassandra on her first day of employment. She did a wonderful job getting us into a brand new 2016 Kia Sorento. Veronica also assisted in this purchase. We would highly recommend this dearlership to anyone looking to purchase a vehicle.

davidman

Feb 17, 2016

My van had 270k miles and needed a car for business travel. I went to several car dealer but found it at Kia with great service and deal! Nice and friendly staff.

Wilfredo Diaz

Feb 15, 2016

Overall was good experiences purchasing my car in cowboy kia, they have a good selection of cars, it took little while that I was expecting to take but it was because it was a confusion on whose name it was going to be under overall a good experience, I wouldn't mind getting a new car from these place in the near future.

Tanner Ray

Feb 15, 2016

We went to Cowboy Kia in Conroe Feb. 13th and I bought my wife a Sedona. I also ended up buying my son a 2015 Kia Rio. Great people and great service. Not much more I can say except I do recommend them highly!-Tanner Ray

CEJ1229

Feb 15, 2016

Please save your time and do not do business with Cowboy Kia. I reached out to Cowboy Kia because I was interested in purchasing a 2015 Kia Forte Koup that was listed on their website. I have talked to several people at this dealership and they are all walking disasters. First, I waited almost two hours just to speak to someone in sales. Once that happened I was actually hopeful that the deal would go through. I test drove the car and really like it. I worked with Colt (sales person) and told him my price range. He suggested I get the 2016 model to get a better price. There are several signs on this lot that state the best price is the internet price. I questioned how the 2016 model could be cheaper than the internet price of the 2015 model. His answer was unclear but I chose to move forward with the 2016 model. The first offer that was presented to me was $60 above my maximum price. I declined. The second offer was $30 above and I declined as well. At that point I had already been at the dealership for 4 hours. I was more than ready to go. I asked for my keys and as I was driving away, finance walked out to my car and gave me an offer that I was looking for. I declined because I couldn't imagine sitting there for another hour waiting on finance to draw up the paperwork. This dealership moves very slow and is not equipped with enough staff to meet their demand. Several customers walked out during the time I was there. This dealership must realize the percentage of getting a customer to return to their lot is really low once that customer has left. So today I reached back out to Colt and asked if the offer was still available. He originally assured yes. A few hours later Colt reached out to me saying the 2016 model they were trying to sell me on Saturday was really a 2015. This was quite upsetting but I asked if we could move forward with the 2015 model. He stated the 2015 did not have rebates. I was more than fine to move forward. He told me they would be unable to earn my business. I did not understand and Colt would not elaborate. So I reached out to Claudia (Internet Sales). She also would not elaborate and ended her two sentence respond by saying the car I wanted had already been sold. I called the dealership and spoke to someone different and was assured the model I was looking at was still available. Please do not do business with these people. It's unclear how a dealership does not know they are selling 2015 model and not a 2016. I also reached out to KIA and searched the KBB/Blackbook value of the 2015 model and I am positive that the MSRP for the 2015 model is not the same as the 2016 model even on new 2015 vehicles because KIA did not make a 2016 model! You would think they would know the 2016 model didn't exist but they didn't! Worst experience I've ever had purchasing a vehicle!!!

kschoellman

Feb 15, 2016

I bought my first new car from Cowboy Kia of Conroe and I would recommend anyone I know to try them out. They will work very hard to get you in a vehicle that you want. Charles Henderson was a pleasure to work with from start to finish but everyone was very pleasant and friendly.

LindaV

Feb 14, 2016

I purchased a car yesterday and although they were very busy. All the employees were very friendly and helpful. I am excited to drive home in a new car!Linda V.

CiaraT

Feb 14, 2016

I've had a lot of problems with car dealerships in the past but this one I had ZERO problems. Mrs. Veronica was very helpful to me from beginning to end and I walked out the dealership with a brand new car not expecting anything when I walked in! Great dealership !!

SKing

Feb 13, 2016

This is my second time shopping at Cowboy Kia. Both experiences were above and beyond what I could ever experience. I love my Kia and Love this dealership and the way they car about their customers. Trinidad is amazing, friendly, and I highly recommend him!

Richard D

Feb 12, 2016

Mr. Henderson was our salesman and he worked every angle he could to get me the best deal possible. I love my new car!

KBStatin

Feb 11, 2016

In December of 2015 I had a $7000 negative equity problem with my 2007 Kia Sportage. I called all the Kia dealerships in a 30 mile radius of Houston. Cowboy Kia answered my call and said they could help. I made an appointment and arrived timely within an hour of closing. By closing time we were fine tuning a deal with agreeable terms for both parties. I left in my brand new 2016 Kia Sportage LX on December 23, 2015. Great job! Jose Rodriguez and A.T. Warmate.

CiaraT

Feb 11, 2016

I walked into the dealership not expecting anything but walked out with a brand new car ! I love this dealership , they made me feel as if they truly cared about my car needs !

Lisabarker

Feb 11, 2016

I bought my new Kia Soul from a new employee named Colt. He worked really hard to make sure my husband and I walked away happy. Thanks Colt!

KBStatin

Feb 11, 2016

In December 2015 I discovered I was $7000.00 negative equity(upside down) in the 2007 Kia Sportage I was buying. I called Cowboy Kia along with all the other Kia dealerships in a 30 mile radius of Houston, TX. The person said they understood my situation and would be able to help. I made an appointment and arrived timely at the end of the evening (within an hour of closing) by closing time we were already fine tuning the deal to agreeable terms for both parties. I left the dealership in my brand new 2016 Kia Sportage LX on December 23, 2015. I am very satisfied with my entire experience.

Lovemykia89

Feb 10, 2016

Thank you Veronica, James and Pepper for all your help. You guys were great. They were very helpful in every aspect of our purchase. I would definitely recommend Cowboy Kia. I love my Kia Soul....

Michael H.

Feb 10, 2016

THESE GUYS ARE CROOKS!!!I have been to several dealerships in my pursuit of finding the right vehicle. I researched prices through smartphone apps and searched web pages for several days when I heard about "Cowboy Kia of Conroe". They advertised a substantially lower price than the competition in my local area. With them being a two hour drive each way I made sure that the price of the same specific car they advertised was in fact the same price I was to expect when I drive all the way there to buy a car. I was assured by the Internet specialist (Angelica Tutter) that they had several cars fitting the exact description of the ones I had shopped for at other dealers and that their price was Definitely the price as advertised, and that is the price I was to pay.I printed up their prices and used it as a tool to shop the local competition in hopes of making the same deal locally. When the local salesman heard what dealership I was referring to, they warned me and told me that (Cowboy Kia) does Not run an honest operation and that I shouldn't waste my time going there.Needless to say, I had to find out for myself...Upon arrival everything seemed to be going as planned. I test drove one of the vehicles I had been looking at online and while sitting in the car I once again asked the salesman (Tommy Mueller) if the car I was driving was indeed the price that was advertised. He emphatically said yes. He even made mention about a bonus care package that went with the car as well. My emotions were swirling in anticipation of the great deal I was about to make... Once I was seated across the desk from the salesman ready to sign the contract, the deception started to unfold. The price Tommy was Now offering was over $10000.00 more than the price I had been told by him, Angelica and the listed price they had on their website, which by the way, had No Fine Print alluding to any special circumstances such as incentives/ rebates associated with the price of the car. I then asked him what happened to the agreed price I was told by Angelica and also by him while sitting in the car just moments before. He shifted the conversation to rebates that were required to get to that price. One of the rebates required me to drive for Uber another required me to install a wheelchair apparatus to the vehicle for handicapped passengers. Another required me to be a veteran or active military. Even if I qualified for every rebate they offered me I would still have been close to $5000.00 more than the previously agreed price!After standing firm on the price I was told multiple times I would be able to purchase the car for, the salesman made a couple of trips to a back office to conference with the sales manager (Paul Jones) who finally made an appearance and Tommy (salesman) was nowhere to be found. After realizing there was not going to be a deal made, I challenged their honesty and integrity bringing up everything they had done deceiving me into driving two hours just to find out that they were just as dishonest as I was warned about in the first place.Buyer beware!!!They lie!!! I confronted them with their lies and they said every dealership in the Houston area practices the same sales techniques...Really???Is this true?I will definitely not be buying a Kia because if they allow dealerships to deceive the public on multiple levels, I don't believe I want their product!

Ashley Davis

Feb 9, 2016

I went there in hopes of getting a new car and the man who helped us was so very helpful along the whole process and we had our children there and he also accommodated our needs with them as well. Overall great experience.

Steven2016

Feb 9, 2016

Went to Cowboy Kia this weekend to look for a new car for my daughter. Found that the Forte was a perfect fit and our salesman was very knowledgeable about everything the Forte had to offer. The customer service from our salesman and the entire dealership was excellent and they definitely have a family friendly atmosphere. We will definitely be back and I am recommending my family and friends to check them out as well. This was a easy and enjoyable car buying experience.

Kaelyn

Feb 9, 2016

Derrick was my sales guy, I bought a black 2016 Kia Soul + in December...he stayed till midnight to make sure we made a deal that I was comfortable with. Since I wanted a Black Kia Soul + with AU package they didn't have it on their lot so they did a dealer trade and waived that fee for me and also tinted my windows on them.

Breya

Feb 9, 2016

Charles Henderson at cowboy Kia helped us in a time of need, we are glad he worked with us and got the best deal possible for.us. I highly recommend this facility, it's a fun, laid back environment and they always make sure you are comfortable.

Amevans

Feb 9, 2016

Jose Rodriguez was a phenomenal car salesman ! Not like the typical grumpy ready to go home salesman he took our needs with our budget and got us the best deal possible ! I would recommend him to everyone that may come across this post and are looking for someone friendly and takes what you are looking for seriously!

anb0208

Feb 9, 2016

Mr. Henderson was very helpful and worked with us in every aspect. I highly recommend going to see him! He helped us in every way possible.

Ladybug

Feb 9, 2016

We purchased a new Sorento. We had a salesman that had just started. They were professional and did as good a job as was possible. I dont like haggling about price. And the length of time from start to finish was lengthly. But overall was not a bad experience. Bottom line...love the vehicle!

Breya

Feb 9, 2016

Charles Henderson at Cowboy Kia is awesome, h helped us in a time of need. We are glad he worked with us and got the best deal possible for us. I highly recommend this facility, it's a fun, laid back environment and they always make sure you are comfortable.

Lyndsey00

Feb 8, 2016

Great customer service and very friendly atmosphere! I definitely recommend William Moore for your next car salesman! Very clean facility

Amevans30

Feb 8, 2016

Jose Rodriguez was an excellent sale mans! There are so many preconceived opinions when it comes to car sale mans but he was phenomenal! I would recommend him to anyone any day

Lyndsey

Feb 7, 2016

Cowboy Kia has the kindest, most helpful employees! We absolutely loved our car salesman! Great customer service! Very friendly atmosphere. Clean office. Very prompt and trusting.

kaykiee26

Feb 6, 2016

After making contact with this dealership three times to make sure the sedona was discount $7900 off the msrp and was guranteed it was. We drove from three hours away to find out not only was it not discount but they where low balling us on our trade. We spent 7 hours with four kids trying to make a deal. We were told we where approved and signed the financial documents and drove home 3 hours away with what we thought was our new family vehicle. 2016 kia sedona lx. This was on saturday on the monday we swapped the insurance to the new vehicle we were told we had bought. Needless to say i got a call from the dealership on thursday morning letting me know they need the van back because the financing hadnt gone through. And they wanted me to drive back to the dealership to switch vehicles. Needless to say that was not going to happen. Found out they had sent my vehicle to auction on monday and yhats why they werent pushing to get the van back. They had to locate my vehicle. They got the vehicles switch by them coming to me on the next Saturday. However my vehicle that had a clean bumper now has been changed. I would never ever recommend doing business with this dealership espcially if you are from out of state.

parkl

Feb 6, 2016

The salesmen that helped me, Jose Rodriguez and Trinidad Rodriguez, were very helpful, professional and friendly. They explained things clearly and went above and beyond to make sure I was taken care of.

browns2628

Feb 6, 2016

I went to Cowboy Kia in order to purchase a Kia Soul. The salesman who helped me was Tommy Mueller. He was very professional and worked with me on the financing of the vehicle. He also provided detailed information regarding the vehicle. I would greatly recommend Cowboy Kia to any prospective buyer!!

jolvera

Feb 5, 2016

They use a lot of shady and unethical marketing practices. First of all, they offered me a $100 gift card for a good review in here and other website, just this can tell you about the ethics of the business.I bought a car in there, the process was slow, painful, and very confusing. They don't talk to you with the truth at all, they try to sell you ideas far from the reality. The first offer I got was like this: "If I offer you a car with no down and the first payment on February, would you buy it?"Then they told me that they would give me a package as a gift, which turned out that it costs like $2,000. After one week of waiting for their response they told me they made me a discount, the discount in reality was taking this package off so the invoice would be $2,000 less, not a real discount.At the end of the purchase I had to put $500 down. Which is OK, is not that much, but they offered me no down.After a month with the car, we got via mail an opportunity to win a price, you had to uncover some hidden numbers from a ticket, and if you matched two you would win. We got two "2500" so my wife thought that we had won something. I noticed that the number didn't have the "$" sign so I predicted it was a scam. By the way, this ticket came with a "DownPaymentVOUCHER" for $3,000.Obviously it turned out that way, they asked my wife to go there and then they tried very hard to sell her a new truck, that they already knew she liked. About the price, the 2500 number were just "points" to get into an opportunity of winning $10,000 scraping some ticket, obviously she won nothing, other than two sales guys pushing her to run her credit to buy a new truck.The worst of all is that if the sales person can't get you with their "offers" they get mad, the get mad at you because you are not buying. This sales person called my wife a lot of times asking for the good review in exchange of a $100 gift card, one time this person told my wife "OK, then, I will keep your $100 gift card for myself", are you kidding me?Without counting the emails saying that we would get two gift cards on the total of $500 and other lies. Everything in there feels like scam, don't trust these people.

The Pleasantly Pleased Preacher

Feb 4, 2016

I just purchased a new car from this dealership yesterday and I must say that I had a pretty pleasant experience with the staff at Cowboy. My sales rep name was William and I must say that he was a blessing to me throughout the entire process from stat to finish. Mrs. Veronica was also exceptional in her efforts to put me in the car that I truly liked. I love it when people go over and above the call of duty to see their customers greatly satisfied. They also gave me $2000 more on my trade in than any other offers that came my way. If you are still reading this please tell William or Mrs. Veronica that Pastor Dennis highly recommended you to them. My only draw back was the fact that the finance personnel team was a bit slower than what I am used to in years of car buying, but I was told they were short handed that day. Outside of that, my experience was very pleasant.

krucker

Feb 4, 2016

I went to Cowboy Kia in search of a new vehicle. My salesman William was professional, eager, and friendly! He was interested in making sure I got what I wanted. He and the financing department worked HARD to get the deal done! I recommend Cowboy Kia to anyone in search of a positive car buying experience!

EZMONEY76

Feb 4, 2016

Everything went smoothly from the moment I walked in the dealership. Salesman was polite and we found the car we wanted with no problems at all.

Vspears

Feb 4, 2016

We had a great experience!! Our situation was not the easiest going in and we knew there would be trouble making the deal happen ... Or so we thought! Charles was amazing at helping us along and getting us into the vehicle I wanted! I will most definitely recommend Cowboy Kia and Charles will forever have my business!! Thank y'all!!

krucker

Feb 3, 2016

I went to Cowboy Kia in Conroe searching for a vehicle. The salesman who helped me was William. He was very professional and PATIENT.. I was very indecisive, and he did not make me feel rushed at any point. He was helpful with everything I needed, and made sure it was a comfortable car buying experience for me. I would recommend him to anyone for a great buying experience! Thanks William!

MSM

Feb 2, 2016

Moe was my salesman and he took good care of me. He answered every question I had and was a very likable person. I would give recommend him to anyone I that wanted to buy a KIA. My experience was excellent.

Julie F

Feb 1, 2016

So I had been searching for vehicles and I had my eyes set on a Kia Sorento SX. My first impression was that the dealership was small and it was very busy on the day I purchased. Charles was our Salesman and he was very helpful in being sure that I got a deal that I could afford. We didn't stop until I was in a vehicle I was happy with. I drove off the lot with the exact car I wanted and was very happy with the service. Thank you Cowboy Kia!

ukeshia hall

Feb 1, 2016

My experience with these guys has been excellent!!!!!!I walked away with a 2016 Kia forte as a first time buyer thanks William Moore!!!!

newcar2016.adriene

Feb 1, 2016

Had s great overall experience, Trinidad was wonderful. Everyone that I came across on my visit was extremely friendly and kind and seems to enjoy their jobs and it showed in their attitude. Thanks for a wonderful experience, I will definitely recommend to friends and family.

MSM

Feb 1, 2016

Moe was helpful with everything I needed. He answered every question I had and I would recommend him to anyone for a great buying experience.

JulieF

Feb 1, 2016

The dealership was packed due to the promotions they were running in the month of January. The walk through their inventory was kind of cramped. Overall I am satisfied with the experience. I worked with Charles and he worked out a deal that worked for me. I drove off the lot in a new Kia Sorento and couldn't be happier. Pack some snacks buying a car is never a quick process.

alcampbell814

Jan 31, 2016

Moe was a great help from the very beginning. This was my first time purchasing a new vehicle and they walked me through everything. Very enjoyable experience. The staff was very helpful and friendly. Especially Moe. I would highly recommend them to anyone looking to purchase a new vehicle.

chris a

Jan 29, 2016

great place for low key and kindness. they help you step by step, and you leavehappy

kia fan

Jan 29, 2016

I went in to look at cars and see if i could maybe purchase, i left with a new car and low payment. thanks to friendly service and speedy service, i was able to get the car of my dreams!

Phillip C.

Jan 29, 2016

My wife & I had a great experience at Cowboy Kia. We were met at the door by Colt. He was friendly and curtious. He was very knowledgeable of the vehicle he was showing us. He answered all our questions and was helpful from beginning to end. Philip in the finance dept. was equally as helpful. He answered all questions and took his time with us. Never did we feel like we were dealing with pushy salesmen. Needless to say we bought our Kia there and we love it. I highly recommend Cowboy Kia.

oilman

Jan 29, 2016

Derrick helped me from start to finish...and I drove out the same night...thx so much derrick and the crew...I really loved the cash machine where you grab as much one dollar bills in 30 seconds....this place is so cool!Kenneth Meyers

lucia3145

Jan 29, 2016

The sales man Derrick Straughter was very kind not pushy like most sales man. He was interested in making sure I got what I wanted and at the monthly price I was willing to pay. I would recommend this location and him to anyone looking to purchase a vehicle.

sairam

Jan 28, 2016

The staff and service are very friendly. Mr Henderson was very through in explaining everything and very patient. We had an awesome experience while purchasing our vehicle. I would highly and only recommend this dealership. We were very satisfied and will be going there for our next vehicle every if need it. Thank you all so much you guys are the best..

Anthony

Jan 27, 2016

For purchasing my first vehicle on my own, Conroe Kia was just GREAT. If you need a car please ask for Pepper. The man is knowledgable and a pleasure to do business with. I purchased my Cadillac ATS from him. He was professional from start to finish and exceeded my expections. Five stars for Conroe Kia.

Disappointed Customer

Jan 27, 2016

I was quoted a price online and when I drove 3 hours to the dealership, I was given a price almost double the quoted price. The service was terrible and I would not recommenced this place to my worst enemy.

Anthony

Jan 27, 2016

For my first time purchasing a vehicle on my own, Conroe Kia was GREAT!! If you need a car please ask for Pepper. The man is knowledgeable and a pleasure to do business with. I purchased a Cadillac ATS from him.He was professional from start to finish and exceeded all my expections. Five stars for Conroe Kia!!!

Karzan80

Jan 26, 2016

They dont honer online prices. They attract you by cheap online prices but when you get there they increse the price. Basically they are players.

Hanniemannies

Jan 26, 2016

Had a great experience at Cowboy Kia! This was actually my second car to buy from them and will definitely be my go to dealership for the future. We were in and out in a few hours and they even provided lunch for us!

BrownAB1966

Jan 26, 2016

The service provided was very timely and stress-free. I walked out feeling that I made the right choice in purchasing the 2016 KIA Soul.

ChefJan7

Jan 25, 2016

I love this car. It's looks, that it's higher off the ground, it's solid, smooth, quiet, roomy, economical, so easy to see out of all windows, and fun to drive.

John C Patterson

Jan 23, 2016

Mr. Antony Q. Merchant was a great person to work with. He knows the specs pros and cons of what you want and can deliver the quality of your expectations . Great friendly environment and a wonderful staff for assistance . I would greatly recommend this dealership to everyone and anyone who's new to the process or continuing and their search!.

Bobbi1977

Jan 23, 2016

Bought a car from Cowboy Kia in Conroe Tx .... I am so happy with my purchase I would use them again and recommend them to anyone who needs a new vehicle they work very hard to help you out. Our dealer Anthony was very nice and even though we walked in during him making another sale he attended to us to get us started. Great experience

Coffelt, susie62

Jan 22, 2016

The best experience I have ever had with any dealership. They are awesome. Jose did a great job getting me in my new car! They were very polite and treat you like you are the only customer they have.everyone worked very hard at getting me the best deal and did not try to play games like most dealerships. THANK YOU Very much I really appreciate what you did for me. SUSIE C.

Donna C

Jan 22, 2016

Bought a 2016 Kia Sportage and Mo was very helpful. If my car doesn't turn out to be a lemon, I'll be back.

Brad1979

Jan 22, 2016

We went to Cowboy Kia of Conroe to look at an Optima. We told William what we were looking for, filled out a little paperwork and that was it. We left in our brand new 2016 Kia Optima. Overall it was a great experience. If you are thinking about getting a Kia then you need to go see William and tell him Brad sent you.

Steveo1

Jan 21, 2016

I Am Rating This Dealership 5 Stars because I had a wonderful Experience Purchasing My 2016 Kia Soul. My Salesman Colt Was Very Knowledgeable And helped me make an Informed decision on my new Car. Colt Understood That This was a big Purchase for me and he asked all the questions About what I was looking for so That he could find me a good fit. I Gave him my Price Range And He allowed me to test drive several models. And I went with The 2016 Kia Soul. Much More Spacious on The inside than it looks from the outside. Everyone at the dealership was friendly And paperwork was a breeze. Thanks Cowboy Kia!!

Greg M

Jan 21, 2016

This was my first visit to Cowboy Kia, and I will be going back for my next new car.Pepper was very helpful all the way through the process. We walked on the lot just to look and drove off in a new car in less than 4 hours, if you have ever been through the purchase and finance of a new car you will know how great that is. if you are in the market for a new ride, do yourself a favor and go to Cowboy Kia and see Pepper.

Patrick

Jan 21, 2016

I was greeted by professional, friendly, and eager sales reps that made my experience easy. This was my first purchase and it was seamless. The financing department went out of their way to get financed and the rate i got was great. I would recommend Cowboy of kia in conroe to anyon who wants a quality car at an unbeatable price.

Travis1824

Jan 20, 2016

Walked in with no appointment, and was greeted with open arms. Had a great car buying experience with them. Would greatly recommend to others.Wonderful Job.

morgan2l

Jan 19, 2016

This was my first car buying experience on my own with the help of my dad. We were greeted by Derrick immediately where he let me test drive the car I was interested in, all of Cowboy Kia staff is very helpful & friendly! Derrick made my first car buying experience wonderful & easy!

libby

Jan 19, 2016

My buying a car at this location was a pleasant one, my agent Tommy Mueller is a very charming and know the product very well. he makes our trip so easy and direct us to the proper car that we want.we have been help by the finance counselor, Joe Reissig, and Phil Heigins they make our trip easy.Especial Thanks to Joe Reissig.Tommy is a good agent. He make sure that we get all the help we need.THANK YOU SO MUCH...Also special thanks to David Johnston he did a wonderful job on our paper worksthanks you so muchLibby schubert and David BlakneyLibby and David

EVETTE BYRD

Jan 18, 2016

I ENJOYED MY SALEMAN HE TOOK GOOD CARE OF ME AND WAS VERY STRAIGHT FOWARD WITH ME. I LOVE MY KIA SOUL AND APPREICATE THE SERVICE THAT WAS GIVEN. HE WAS THERE TO ANSWER ANY QUESTION THAT I MIGHT HAVE HAD AND DIDN'T SUGAR COAT ANYTHING TO ME THAT'S A GOOD SALEMAN. MY SALEMAN WAS PEPPER!

jmziegen

Jan 18, 2016

My wife and I went into Cowboy Kia dreading a long day at the car dealership. We had a quick in and out, and even had a tasty burger from the grill during our short wait.

David Landrum

Jan 18, 2016

We went online checking for Kias,decided on the Soul and filled an application with Cowboy Kia. Veronica called within the hour and asked us to come in that day. Our experience in the past with buying vehicles was a very long time consuming process, but very happy to say that we had our soul and was driving out of the dealership in less than two hours.Veronica was very helpful,had the Soul brought to us and we did a quick test drive, made the deal and John in finance made the contract process an interesting experience. On our trip in to get our registration Trinidad Rodriguez took care of us in a pleasant and prompt manner.Thanks and wish we had bought a Kia years ago!!

LOGARCIA01

Jan 18, 2016

I went to this dealership in an effort to buy my parents a nice inexpensive vehicle where I didn't have to spend a lot since I have a car note of my own. The personnel worked with me to accomplish my goal they were very helpful and polite. At the end I was able to help out my parents and stay within my budget. Based on my experience with other dealerships I don't think I would've been able to accomplish this anywhere else. Thank you Cowboy Kia for being awesome!!!

Brewer16

Jan 17, 2016

We drove away from a GREAT deal to buy from Cowboy Kia. Told Claudia the employee representing Cowboy Kia this before we drove 250 miles ( had already driven 200 miles & this was also disclosed) to buy this car. I made it clear to her I wanted the advertised car for that price. She assured me that would be the situation. She also told me the rebates would be waived at dealership discretion (reinforced by Veronica) We already had financing approved through our banking institution. She made it clear to to me there would be no dealer adds added to the price. I covered everything prior to driving there only to get scammed!!!This dealership is staffed by frauds. They are trained to misrepresent their inventory. We walked away from a gem of a deal at another dealership just to drive 250 miles for them to NOT stand behind the negotiated price. Their word is garbage. If I could give them a zero I would. The car we should have bought was sold before we could return to the other dealership. We will be contacting the BBB as well as Kia.

DoodleLS

Jan 16, 2016

Cowboy KIA would not sell me a used car for the internet advertised price unless I also purchased a $2999 'service package'. As the same thing happened to me at Ron Carter Hyundai, I had called Cowboy in advanced and was told no add-ons were necessary. I drove 1 hour 15 min. to get to the dealership. I do NOT recommend Cowboy KIA.

Abby

Jan 16, 2016

I am quite happy to write this review. Upon walking into this dealership we were greeted by Tommy and as one of the other recommendation said ""He made it happen for us also". We were not expecting much but Tom listened to our situation, he and his team considered all the options with us and in the end we were able to purchased a new and reliable Kia-Rio 2015 for a very good price. If you are looking for someone who understands people and situation ---I recommend Tommy.As a walking customer we were not expecting to be treated with such good service since we tried other car dealers in the area and because of their shoddy approach we were left not only with a dejected feeling but also with the impression that when purchasing a car a car dealership is the last place we want to try. However, not only was Tommy friendly and courteous he explained everything to us and took us through the lengthy paperwork process. He made it seem so easy.

Dan in Houston

Jan 15, 2016

Tommy Mueller of Cowboy Kia made it happen. Found the deal the worked with my terms. I need ed to replace my 2001 Saturn & went home with my new 2016 Soul, all in one day. Need the deal, see Tommy, he'll make it happen.

jhawthorne

Jan 14, 2016

excellent buying process, no pressure, just very informative. Proud owner of a new rio!

Dae

Jan 14, 2016

This dealer ship is great!!! All is the salesman are very helpful and knowable about all the vehicles. There turnaround time is very quick you will be in and out with your new ride in no time.

Dan in Houston

Jan 13, 2016

Tommy Mueller of Cowboy Kia made it happen. Found the deal that worked with my terms. Need the deal, see Tommy. I needed to replace my old Saturn and went home with my new 2016 Soul, all in one day.

Dan in Houston

Jan 13, 2016

Tommy Mueller of Cowboy Kia made it happen. Found the deal that worked with my terms. Need the deal, see Tommy. I needed to replace my old Saturn and went home with my new 2016 Soul, all in one day..

Benji Hall

Jan 13, 2016

I got a 2015 Rio I wanted at the price I wanted, got good financing with a low interest rate. All with no Hassle or pressure . Paul did a great job before during and after the sale. I recommend Cowboy Kia to everyone! Plus I got free burgers!

grapeape

Jan 12, 2016

Great Customer Service! Love my Love KIA Soul! I will buy another car from cowboy KIA and also recommend them to family and friends!

tiffytaffy

Jan 12, 2016

Cowboy Kia of Conroe was excellent to me, especially Veronica Hewitt and Mr. Joe R. They made everything so simple. She was there to answer any questions, day or night!! Go see them u won't regret it!!!!

Christy Day

Jan 11, 2016

Based on past experiences, I developed a disdain for the car buying process. Trinidad, my sales rep at Cowboy KIA, went to great lengths to make sure the car buying experience at Cowboy KIA would exceed my expectations. He, along with the finance office, was upfront about their available programs and options. Every concern that I had going into the deal was addressed and the staff was very attentive. I drove out of the dealership in my KIA Optima feel comfortable with the overall buying experience. Cowboy KIA definitely gained a customer for life.

rainbow123

Jan 11, 2016

Please go see Charles Henderson at Cowby Kia! He is awesome! My '14 Kia Sorrento was totaled. I knew I would want the same exact car! Charles made it happen for me. AND I got the color I wanted! Buying a car, no mater where you are is pretty much an all day affair! Charles fed us breakfast and lunch! I LOVE Kias! And Cowboy Kia in Conroe is the top dog!

john c patterson

Jan 10, 2016

If your looking for a great and friendly environment you found the right place. The salesman are not just friendly but also knowledgeable in what you looking for and also straight up with you. I love my new car and would recommend this dealership not only for first time buyers but also the ones who been through the process before. Definitely a 10 star score....

Pamzee621

Jan 10, 2016

Kyle was the person we were to see to purchase a Nissan Sentra. They were extremely busy and Kyle put us in the good hands of Pepper. Pepper helped us to work with the sales managers and get the deal we wanted. We were then handed over to the finance manager, Dan Dovey, and he was the most careing finance manager I have ever worked with. It was after hours and he took his time to talk to my young nephew about his credit and how to keep it in good shape.

JTF

Jan 7, 2016

Great place to but a new car. Salesman, Pepper was sharp and asked the right questions to make sure I was treated fairly and was able to buy the car I wanted. Mr. Johnson, finance person, worked with me to secure a low interest rate loan. Great buying experience

Lissajoy78

Jan 6, 2016

Great experience and a great deal for my new car. Go to the to the Cowboy of Kia for amazing prices.

gogi

Jan 6, 2016

The salesmen were good and fiance was friendly. the salesmen were helpful in all aspects of the deal. and finance was not pushy at all

jacustomer

Jan 6, 2016

BOUGHT THREE KIA'S PREVIOUSLY. THIS WAS THE FIRST TIME I FELT MISLED. NOT MAD JUST LOST RESPECT. I WAS ASK TO COMEBACK TWICE EACH TIME IT WAS A LITTLE OFF THE TRUTH FROM THE E-MAIL.

Ladyerin

Jan 6, 2016

Went in just to look...but our salesman Virgil got us a great deal I couldn't pass up! I've been recommending this place to everyone I know.

Kristen1

Jan 6, 2016

If you are looking for great customer service and excellent deals - Cowboy Kia is the place to go. They staff is friendly and helpful and it was a great experience!

lissajoy78

Jan 6, 2016

I went here to get my new 2016 Kia and they made the trip worth my wild. My car dealer's name was Will Moore and I would totally recommend him to anyone to see him. He gotold me a great deal.

Floy Pittman an Stephanie Stone

Jan 5, 2016

Good treatment Charles and Vernonia were nice an understood our needs an we got the car we needed. Great job and Thank you Cowboy Kia

Christina Valdez

Jan 3, 2016

I had the pleasure of having, Charles "The Car Guy" Henderson as my Professional Sales Consultant, at Cowboy Kia in Conroe. He had exceptional customer service skills. Charles helped make the purchase of my first new car easy! Charles motto is "Making Clients Smile One at a Time", and he did just that!

Jason Fruia

Jan 3, 2016

We had the pleasure of meeting Charles at Cowboy Kia the day after Christmas. He made the vehicle purchase for my fiance so simple that I purchased a new Kia Forte from him. He put a smile on his face for the eight hour duration we were there with our three year old child. It was a pleasure meeting him and doing business with him and Cowboy Kia of Conroe.

jmziegen

Jan 3, 2016

Cowboy Kia took excellent care of me, and made the car buying experience a pleasure. Not only did I get a great deal on a car, but I also had a tasty hamburger from their grill!

Bridgit Morgan

Jan 2, 2016

I am so happy I was able to get approved! With NO money down. I actually wanted the Forte, but was offered the Rio. At first I did not like the base model, but my 14 year old (who may be driving it later) said she doesn't like electric windows. So I am glad I got the one I did. If my credit was better I could have gotten a forte with the sunroof and rims. Keep your credit clean kids!!!

Lanelle

Jan 2, 2016

This is our 4th Sorento, they all have been top-notch with top quality and very much appreciated. We look forward to the same great response from this car company and all of its workers down the line.

jasonfruia

Jan 2, 2016

We had the pleasure of meeting Charles at Cowboy Kia the day after Christmas. We went to buy my fiance a new car that would better soot her and my three year old. She chose the vehicle she wanted and Charles started the paperwork. All this was extremely easy on us with his knowledge. I never planed to buy a second one while we there, but it happened. The experience was one I will never forget. A big thank you to Charles and Phillip, or whomever our finance person was. Great team.

jbenson

Jan 2, 2016

We just bought a new Forte. I can't say enough good things about the guy who helped us; Colt Minneci. I highly recommend him if you buy from this dealer.

tlcountry1

Jan 1, 2016

I went on New Years Eve. The place was a mad house, so many people, but the service didn't suffer at all. I was greeted by the receptionist within a few minutes of arriving. Shortly there after I was placed with a Sales Rep, and the process went from there. Once I decided on the Kia Soul that I went there for, I was placed with the Financial guy. Both Sales Rep and Finance Guy were friendly, always asking if I needed a bottle of water or some popcorn while I waited. (I even saw them bring in pizza). I bought the car that I went there for, so obviously I am a happy customer.

Carlos De Leon

Dec 31, 2015

This place was awesome, I pulled up and was immediately greeted by Colt one of the best persons I've ever meat. He worked with my relatively low budget and went out of his way to insure that I got something that I was satisfied with. Not only that but the entire staff there was nice and managed to make the entire process of buying a car a little more tolerable, over all great experience.

lornaketron

Dec 31, 2015

Very awesome salesman Derrick Slaughter. Super nice and took good care of us.will definitely come back and recommend other people. Very nice place to go to.

Tigdirb

Dec 31, 2015

I LOVE MY 2015 KIA RIO!!! Thanks to Derrick!!!! I still can not believe he got me approved for a 2015 with NOTHING down. My payments are totally manageable too. I'm so excited! New year New Me!!!! :)

Carlos De Leon

Dec 30, 2015

This place was awesome, I pulled up and was immediately greeted by Colt one of the best persons I've ever meat. He worked with my relatively low budget and went out of his way to insure that I got something that I was satisfied with. Not only that but the entire staff there was nice and managed to make the entire process of buying a car a little more tolerable, over all great experience.

Been had

Dec 30, 2015

manager wrote back to take care of pricing difference I encountered. Advert on the internet was $1000 less that what sales consultant presented to me.Update: no one cares to call back as if all they want is your money/signature at dotted line. Sent several emails to different managers requesting cancellation of warranty. And No, $1000 wasn't refunded.

Daniel Bonilla

Dec 29, 2015

Great service! They made the process of purchasing my first car much easier and they were good in explaining and providing. I would recommend Kia's anyday and would defiantly recommend Cowboy.

cdunlap

Dec 29, 2015

The were able to get us a fair price for our car and get us in a new car at a price we could deal with. They are willing to fix a problem with the window tint. but the car has been fine.

KThrasher60

Dec 27, 2015

We really had our hearts set on a Sedona and thought we couldn't get it done within our budget. Too a little time . But they got it done for us. Yeah!! Thanks Charles

LaCrissa Stowe

Dec 27, 2015

Everyone at Cowboy Kia are great !! So helpful and nice. It's definitely the place to go for a new car. Be sure to ask for Derrick Straughter he was great !!

KThrasher60

Dec 27, 2015

We really started with internet search. Got a quick response from Veronica. She sent a couple of vehicles to review . Arrived at dealership and sales staff we quick to help us get the right Sedona for us. Took awhile to do paperwork but it's always that way . Charles was SUPER helpful get us what we asked for

LSIRVINGTX

Dec 25, 2015

I have been communicating with Veronica to obtain the TOTAL price of the vehicle I am interested in purchasing. I live 200+ miles away and want to make sure that the car is still available and also know what the TOTAL price I will pay prior to driving to the dealer. Veronica refused to provide the details as she informed me that it is against the Dealer's policy. If Cowboy Kia is trying to attract Buyers outside of 25 mile radius of the Dealership they may as well forget that as who travels 200+ miles just to find out the TOTAL price may/will be more than they want to pay. I have purchased many cars over the years from Dealers 1,000 miles away BUT they sent me the FULL details and in many cases the contract in advance of setting foot into the Dealership. I guess both of us loose out a potential deal.

Bruce Elaine

Dec 23, 2015

Thank you RYAN Great customer service , Car of our dreams.

phillips s2016

Dec 23, 2015

cowboy kia is a very pleasant place , the team they have there are very nice people you fell at home. I'm so glad I went there and bout a my car. I know I made the right decision, cowboy kia will always be there for me. thank you

I feel good

Dec 23, 2015

12.22.15.... I just purchased my 3rd vehicle from Cowboy Kia... Why because they work with you. My sell reps William Moore NEVER said nothing negative. He asked me want I wanted for my daughter and i told him.... Will and Derrick Straughter worked until my daughter came and picked ul her NEW Optima. The financial officer negotiate for me... it was just amazing. .. just THANK YOU

Jhiggins8

Dec 22, 2015

We were there for almost 7 hours! At the very end we discovered how the scam worked:1. Keep the customer there as to create "anxiety" and willingness to just buy a car and escape!2. The gave us a price that we agreed on.3. At the end, they did not honor the original agreement and said that is just how it goes!4. They kept us there all day only to be show an complete LIARS and SNAKES buy giving us a higher payment than we agreed upon.STAY FAR AWAY FROM THIS DEALERSHIP! They give you a $100 gift card ONLY if you go on this site and several others and leave positive feedback..not "real" feedback...but it must be positive. This should be made illegal!I cannot say enough about the HORRIBLE EXPERIENCE we had there. Took our car keys and refused to give them back several times when we wanted to leave. I almost called the police. Do yourself a favor and do what we did: After 7 hours of xxxx at Cowboy Kia, we went to DeMondtrond and dealt with a salesperson named George. He had us in and out of there in our new car, with lower payments than we even wanted, with 2 hours!!! Again...STAY AWAY FROM COWBOY KIA!

Andrea E

Dec 21, 2015

This is possibly the worst Kia Dealership in Houston! Today, we had a signed offer to buy a 2016 Kia Soul for $17,300 and the Sales Manager refused to honor it because he claimed he made a mistake and we needed to pay $600 more. Why would we pay extra because the dealer made a mistake? Do you think it's right that the dealer refused to honor a signed sales agreement? I sure don't. We'll never do business with this dealership!!!!!The Salesman, Charles, was outstanding! I planned to give both Charles & the dealership an outstanding review until the Sales Manager did the bait & switch tactic. I actually wrote the car description & stock number on the contract before I signed it, so it's impossible he "made a mistake." This was a planned Bait & Switch!!!

blondie6

Dec 20, 2015

This is my 4th car purchase at this location since 2011..I have been very please and had excellent service...would and have recommended several people..

Bruce and Elaine returning customer.

Dec 19, 2015

Ryan was with us all the way to helping us find the car of our dream. He let us take it home over the week end. KIA Forte ex 5. Thanks to KIA and staff for a great job. Merry Christmas and Happy New Year. Best place to look, buy, and drive.

Kia man

Dec 19, 2015

I went in not knowing what I was looking for. I was greeted with respect and kindness, and after 3 hours of paper work I ended up leaving with a brand new car of my dreams!

Carchris

Dec 19, 2015

I went to buy a car, I left with a new friendship. Get Derrick as a sales man. He knows what he's doing. Thank you.

Biabrad

Dec 18, 2015

The salesmen at Cowboy Kia were very friendly and attentive. Virgil Barnes was the person who attended me and he worked really hard to get the color and type of vehicle I was looking for. All the salesmen I talked to were courteous and were a pleasure to talk to. They helped any way they could, and I recommend them if you're looking for people who care about what you want in a car and in customer service.

14u

Dec 18, 2015

First time to buy a car by myself and it was a very pleasant experience. Any issue that came up, they wanted to make sure I was happy and they did everything to make sure I felt good and comfortable about my car buying experience. I would recommend Cowboy Kia to all my friends

biabrad

Dec 18, 2015

Cowboy Kia dealership was very helpful in finding a car that I liked and was in my price range. They were courteous and worked very hard to meet what I required both financially and aesthetically. Virgil Barnes, in particular, searched the lot for the perfect Kia and explained things in a manner that was very easy to understand. I appreciate his help and recommend this dealership.

Ray Hall, Point Blank, TX

Dec 17, 2015

Charles Henderson was super in working with me on my purchase of my new Kia Soul. He was very professional and understanding of my financial situation and with my trade-in. Service overall was very much appreciated and will definitely recommend. Ray Hall, Point Blank, TX

steineckev

Dec 17, 2015

We shopped around online, then decided to come to Cowboy Kia. After several hours looking and test driving two different models and not being satisfied with the colors we finally found the perfect one, the staff stayed until 10:30 pm with us closing the deal. We are so happy with our experience will definetly recommend Cowboy Kia to all our friends.

sylagam2010

Dec 17, 2015

When the dealership did not have the color of the model I wanted, they brought the car from Baton Rouge, Louisiana. That is what you call service.

Solidpollock

Dec 16, 2015

We love our new Kia Sedona. William Moore and Virgil Barnes handled the sale for us and Mike Maynard dealt with the financing. They were patient and took alot of time with us until the deal was done. Dealership was very comfortable while we waited. The people in the service department that cleaned up the vehicle in preparation to go home were also very friendly.

ritah63

Dec 16, 2015

William made my car buying experience very easy. He was very knowledgeable and answered all of my questions in a way that I could understand, After my first visit I texted him and told him I was ready to buy a car. He asked what car I wanted and what options I wanted. I texted back what I wanted and by the time I got to the dealership my car was waiting for me. I would recommend Cowboy Kia to anyone looking for an easy car buying experience.

solidpollock

Dec 16, 2015

We love our new Sedona. My mom had recommended Cowboy Kia to us after she purchased her vehicle from them. William Moore and Virgil Barnes handled the sale for us and Mike Maynard handled the financing for us. They were all very patient and worked very hard to get the deal done and answer the questions we had. The service people were also very friendly that readied our vehicle to leave the lot.

sylagam2010

Dec 15, 2015

I have two cars from this dealership. I just bought a new car here. The sales services is great and the repair service is great. It is a little congested in size, but do not let that full you.

bbrs511

Dec 15, 2015

Charles Henderson greeted me when I pulled onto the lot. He was friendly and started the process immediately. He was efficient and made the process easy.Joe Reissig was my Finance Manager. He was open, friendly, and made you feel comfortable. He even worked behind the scenes and got me a better finance rate than quoted.Overall, my experience at Cowboy was pleasant and successful. I would highly recommend them to anyone.

Blake Burns

Dec 14, 2015

Just bought my first Kia! I am more than pleased with my experience at Kia and would refer anyone to them. The customer service was great and the buying process was even better. So excited to be in my new 2016 Kia Soul!

Crystal

Dec 12, 2015

Great service!!! We were not looking for a car in particular that day but, we walk out with a 2016 Kia Soul. To be honest William Moore was so much help, and we could not have ask for a better person. Everyone there was so nice and helpful, especially when you have a little 6 year old tagging along; they were extra patient. We told him our budget and he did his best to stay in our price range, our car notes are affordable, and we are happy with our purchase. If you go to Cowboy Kia in Conroe ask for William Moore, he's great!!

jjcapri50

Dec 12, 2015

Charles was very helpful and he work very hard to get us in our new car.. he was very friendly and he show us most good deals . He made us feel like we was at home

Pearl

Dec 11, 2015

Thank you Veronica Hewitt for making our experience selling our car so stress free, done with such professionalism, and no waiting for hours. We will definitely be recommending Cowboy Kia to our family & friends!

courtneyscott89

Dec 10, 2015

This year Christmas came early thanks to Mr. Charles Henderson. Mr. Henderson was very informative when explaining all my options, as well as patient when it came to me concluding my decision. With that, I am now a proud owner of a new 2015 Kia Forte' Koup in which I love more than my previous car that i purchased from Cowboy Kia.Again, Thank you so much Mr. Charles Henderson for all your help in making Christmas come early!

Sheila "redlady2016" in Tx

Dec 9, 2015

Bought a car at Cowboy Kia on Saturday, something about it just didn't set right, so I called and they were so gracious as to change it out for the car I really wanted. Alittle more expensive but in the end Virgil Barnes took such good care and concern that I felt like family. Virgil Barnes had been helping me for about a month on a car that I bought some place else and stuck it to me. Virgil Barnes took all my worries away. Between Virgil Barnes and Joe in Finance, it was the best day. I felt like Christmas was already here. Thank you guys(Virgil and Joe) for all your great efforts Sincerely, Sheila (redlady2016 I have always bought from Cowboy Kia except for this last time and Virgil Barnes took care of that for me.

redlady2016

Dec 8, 2015

I had been talking to Virgil on a car I bought and really got took on from another Dealership.. Virgil worked on my case for a month, when I'm sure he had better things to do. But it just goes to show you that there are people really out there that do care about you. Virgil Barnes cares. I bought a New Kia and when I got back home I'd decided I did'nt care for it as much as another one that was there. Virgil Barnes and the guys took the car back and I got the one I really wanted. And got a SUPER!! SUPER!! DEAL.If your looking for a car don't go just anywhere, GO TO COWBOY KIA. I will never buy from another dealership.My Thanks to Virgil Barnes,the guys up front and Joe in finance.Thanks,Sheila Wade

andrea papcun

Dec 8, 2015

Never felt pressured or rushed into our purchase. Salesperson Colt was terrific. Easy to work with and personable. Enjoyed the test drive and his ability to show how to operate the vehicle and all the features.

Angela

Dec 8, 2015

I went to the Cowboy Kia in Conroe just to find out info on how they would work with my daughter and myself due to my grandmother being so happy with there service. They were friendly and willing to work hard just so you would be happy and comfortable in the place of business.

cgable

Dec 7, 2015

Very pleased with my experience at this location. Although I was very uneasy about my purchase at first, William Moore did a great job negotiating and finding the best deal for me. Very professional and friendly place to be!

MsFassy

Dec 7, 2015

Great vehicle! Looks small but has plenty of leg room and head space in both front and back seats.Sleek, attractive, modern design suitable for all ages.Driver's seat is very comfortable and adjusts just so your back doesn't feel strained while driving.The Bluetooth function in the vehicle that allows one to connect a personal cell phone without any wire connections to the car phone system so that the driver can do handsfree dialing and talking. A Safety plus! and also allows one to download his or her own personal music into the existing system.The get-up-and-go on the road surprised me for the size of the car. Gives you a sense that you are in a really sporty vehicle when taking to the highway at an accelerated speed.The whole buying experience was super from the moment I walked in the door until I drove off in my vehicle. My salesman Charles Henderson was pleasant. He listened to what I wanted and he guided me through a purchase with no snags and made me fee very comfortable making my purchase. I trusted his expertise and he did not lead me wrong in selecting my vehicle. He really addressed my concerns rather than trying to sell me one of his dealerships cars. He made all the difference! 10 10 10 10 10 10 10 10 10 10 10 10 10 10 across the board.The financial manager Brad was on top of his job and he was thorough in handling all paper work and explaining each and every document put in front of me to be sure I understood what I was getting in my packages before signing. Thank you Brad! 10 10 10 10 10 10 10 10 10 10 10 10 10 10 across the board.A. K., Thank you for stepping in to make sure customer satisfaction was being met and making my purchase worth the trip! You were professional and pleasant spirit did make me smile!10 10 10 10 10 10 10 10 10 10 10 10 10 10 across the board.I had been looking at the 2015 Kia Soul for a year before actually making my purchase and the 2016 was an upgrade in size and appears to be very popular which I now see why. i am already talking about how economically priced this vehicle is and it is a bonus of a second vehicle for me.Thank you Cowboy Kia! You were consistently pleasant every trip I made into the dealership.

happyforteowner

Dec 7, 2015

I greatly recommend Cowboy Kia in Conroe to anyone and everyone! My salesman, Kyle McGee's professionalism was what made me drive out with a sweet deal! I'm so happy with my new 2016 Kia Forte. Thank you, Cowboy Kia!

cgable

Dec 7, 2015

Very pleased with my experience at this location. Although I was very uneasy about my purchase, William Moore did a great job negotiating and finding the best deal for me. Very professional and friendly place to be!

Ladyerin

Dec 7, 2015

I've been recommending this place to everyone I know! Virgil Barnes was wonderful and really worked with my current credit situation to get me the best deal possible!

flysmartt

Dec 5, 2015

My wife was cleaning the house and told me to get lost for a few hours so I decided to go look at the 2016 Kia Optima's. I was currently driving a leased Nissan Altima which wasnt due up until next April or May. I explained that to my salesperson Veronica Hewitt who without putting any pressure on me asked if I was interested in a purchase if they were able to get me out of my current lease. We were able to make a deal and I found the staff to be very friendly, professional and easy to deal with.Overall a pleasant experience! Gary Prosser

jseiley

Dec 5, 2015

The Kia staff was very kind and courteous. This is the second vehicle that I have bought from Cowboy Kia. This time I was in the market, looking for a car that my oldest daughter would drive. They were very patience, explained everything carefully, and answered all our questions. Their service made both of us feel comfortable and at home. My sales representative Derrick ** made sure I understood everything that was explained to me. Even gave me his phone number to call in case I needed to know anything about the car. I highly recommend Cowboy Kia for your car shopping experience.

dgfenley

Dec 5, 2015

We got the car we wanted without hassle and without the usual high pressure of some dealerships. Friendly sales person who did what he promised.

joyssoul

Dec 5, 2015

This was a great "car shopping" experience. Very easy, very relaxed. I love my new car & I would highly recommend this company & this salesman. Plus if you go on a Saturday....they feed you lunch. Everything was explained & all questions answered.

KiaSoulGuy

Dec 5, 2015

Cowboy Kia makes it easy to buy a new car. I worked with Virgil Barnes and he helped me to overcome some credit issues and walk away with a great deal on my first brand new car.

Nancyhal

Dec 5, 2015

Virgil was a hoot, relaxed atmosphere he explained everything about the car and made sure all questions were answered. Recommend the dealership and also Virgil.

djk1130

Dec 4, 2015

I was in need of another vehicle and had seen several on the website that I was very interested in. I went into the dealership with my own pre-qualified financing in place and wanted to see the cars that I had VIN numbers on during my search. Their prices were very competitive and quite a bit less than many other dealerships I was shopping. I arrived and the vehicles were there, I test drove both and chose the Kia Soul. There were very helpful and knowledgeable in helping me make a decision regarding financing versus leasing. I chose the lease option. There was never any pressure or haggling as you can get many times in a dealership. Veronica, the Internet Sales Manager was very helpful and made every effort to put me in the car that I wanted. The finance department was great too. The dealership has a nice environment, clean and relaxing. I'd recommend them to everyone!

Stout

Dec 1, 2015

We just bought 2 cars in 1 week! Our salesman, Easton, was great in making sure that we got what we wanted and he stayed with us until we finished with everything. (that was 11pm and they close at 9pm). The staff was very friendly making sure that we were happy and well taken care of. They understood that we drove 2 hours to buy a car and they wanted to make sure that it was well worth the drive. We will be back when it is time for a new car!

port neches, people

Dec 1, 2015

My husband went there late on a week day and not only did he get a car but the salesman stayed with him until the very end (11pm and they closed at 9pm). We went back 4 days later and again they made it happen and took great care of us. We will be back for our next car! GREAT SERVICE!!!

Greg C

Nov 27, 2015

There are a lot of reputable, honest, dealerships that genuinely care about and respect their potential customers... Cowboy Kia of Conroe is NOT on that list. They flat out lied to me over the phone (after THEY called me) guaranteeing terms of a sale, and denied the guarantee, refusing to honor their word after I dragged my pregnant wife 1-1/2 hours up there. This happened twice. The second time, they sent pictures of the a vehicle I was interested in and spelled out the downpayment, monthly payments, and term length of loan in text, (they already had my credit application on file from my filling it out both online, and 3 days earlier the first time we drove up there). The manager even said " Consider it my personal gift to you and your wife for your new baby". Seeing it in writing, I thought, there was no way that they could be so deceitful, again. I was wrong. They raised the price by more than $1000 the first trip, and more than double the second time, both times once I got there. Fool me twice, I guess. My fault for giving the benefit of the doubt. They even denied me the opportunity to speak to the manager and the rep that sent me the photos and text guarantee. They are, by definition, CON-ARTISTS, and I encourage anyone to take their hard-earned money elsewhere to buy a vehicle. If you doubt my story, I've posted screen shots of the photos and guarantee they text me in my yelp review. See for yourself.

John & Toni Nessler

Nov 22, 2015

Excellent service, very friendly and professional staff. Thanks to our salesman Derrick S., to Paul who was always on the run and to David who prepared the finale paper work. When other dealerships would not do it you guy's got her done. My wife and I thank all of you at Cowboy Kia in Conroe. P.S. The food was great as well.

John & Toni Nessler

Nov 22, 2015

My wife and I was looking for a car for her, but couldn't find one in the price range we wanted so I remembered Cowboy Kia in Conroe so we drove from our home in Livingston, Tx and got a great deal that worked for us. Excellent folk's and the Salesman Derrick S. was great he also had some great people like Paul and David assisting as well Thank you Cowboy Kia my wife is happy and so am I.

Matt

Nov 20, 2015

I inquired about a used GMC Acadia they had. I spoke with Vanessa to verify the price as it was a few thousand more than any others I could find. I explained I would be coming in the next day and we had just had a baby the day before, time was limited, we needed a car but I did not want to make the 3 hour drive from Dallas, be away from my new family for a day and not get to buy the car. Again, assurances were made that the price was correct and they are a volume dealer so the price will be cheap and certainly not a mistake. Again, I checked, again they assured.So, I left Dallas at 5am the following morning, stopping half way for breakfast. I checked their website and the car had increased in price by nearly $10k!! No real apology from Vanessa and still no call back from the manager, these guys are even worse than your game playing time wasting stereotypes and are only out for themselves.... I am sure they thought that if they could get me in the showroom and waste enough of my time I would surely buy something. SHAME ON YOU!!!!!!

unhappy

Oct 12, 2015

After purchasing a Kia Optima I had problems with the back-up camera being blurry, black, and wavy. The problem was intermittent. It would be having the problem when I would take it in but of course would never do it according to the service department when they had it. Now that it is out of warranty and still having the problem, they do not have all the records of where we had it in when it was under warranty and will not fix it. I will never use this dealership again.

Swbstr1956

Sep 11, 2015

Cowboy kia in Conroe TX does not keep their promises! Buy a kia but not from them! They make promises they do not keep And forget getting a refferal fee#!9is

beautiful1

Mar 1, 2015

Walked in with a smile and left out with a bigger smile.....got what I wanted. They are very professional and helpful. Thank God and Secondly thank MR. JARVIS for taking the time to actually help out. Thanks a bunch.. ??????????????????????????????????????????????????????????????????????????????

Liz Said

Jul 2, 2014

Most awesome people ever. Irene was very knowledgible and fun and I really appreciated their friendly staff, Brad, David and I especially love the fact that I was greeted and actually spoke with their General Manager, Richard. He was very easy to talk to and I also brought my mom in to buy a car. Look forward to a great relationship with this dealer. Cowboy Kia rocks Conroe. thanks, Lisa--------5 star dealer all the way!!

Lisa Lisa

Jul 2, 2014

Most awesome people ever. Irene was very knowledgible and fun and I really appreciated their friendly staff, Brad, David and I especially love the fact that I was greeted and actually spoke with their General Manager, Richard. He was very easy to talk to and I also brought my mom in to buy a car. Look forward to a great relationship with this dealer. Cowboy Kia rocks Conroe. thanks, Lisa--------5 star dealer all the way!!

PenelopePineda

Mar 17, 2014

I was treated like royalty! After many negative experiences at other places, Cowboy Kia was the breath of fresh air I so desperately needed! I was sweetly greeted by Sophia and from that point on, I didn't feel intimidated or over pressured like I thought all dealers did. It was so nice to work with a lady who took her time with me and answered every question I had! The general manager even came over to meet me, such wonderful people all around! I'm so incredibly happy with the service I received at Cowboy Kia and would highly recommend this dealership to anyone! Thank you for helping me find my dream car! I'm in love!

stuartw84

Mar 13, 2014

Been waiting for two hours for an oil change and I called ahead to get an appointment!! What's the point of mandating that all Kias are serviced only by a dealership if you don't have enough capacity to service people in a responsible time frame. Plus the car wash included in any service package is a waste of time considering they only vacuum the front two floor boards of the inside. If this is the case why are you taking an hour to run a water hose over the outside, which doesn't mean your giving me a car wash!!

justtidbit84

Mar 10, 2014

We've been looking for a car for months but everyone told us no. Cowboy Kia said yes!! AND they got me the car i WANTED!! Thank you so much Clay and Cowboy Kia for all your hard work on my loan. I love my Forte!!

Southern1

Feb 19, 2014

I have (my wife) owned a 2012 kia soul for 2 years and have truly enjoyed it. It came time for me to get out of my infinity Q45 with 250,00 mi, I drive a lot. I went to look at the new kia and liked it more than the one we had. I bought a 2014 kia soul and was so impressed that two days later I took my wife back there to up grade her 2012+ to a 2014 shebang. what a fun little car. The people at Cowboy kia were great, Susan our sales person and her sales managers were outstanding they really worked on getting me the best prices. I would recommend this dealership to anyone.

amezbryan

Feb 1, 2014

So, I bought my 2012 Kia Soul in September of 2011 which I thought was a good deal, come to find out I spent WAYYYY too much money. Which is my fault everything went smoothly I just paid too much. But the service department is horrible, Im always in for my service check ups but when i needed a new transmission system replaced at just 2 years of course it wasn't covered by the warranty, but when I read my warranty guide it didin't need a transmission flush yet. Thats neither here nor there, 2 weeks ago Tuesday I was in a car accident so I sent my car to Kia thinking they would have it fixed in a timely manner. The wonderful Garrett who is always running around having no clue about anything, never organized and not even pleasant to have to talk to on the phone never has a clue told me they were towing my car back to my work mind you I had it towed from spring to Conroe and he wanted to turn around and have it towed back to spring which would have been around ($400) So Forrest who is always pretty helpful just a bit grumpy took care of me and outsourced me to a collision shop and had them do what they needed to fix and kia was going to replace my bumper. The car his been there since Jan 21, its Feb 1, the car was supposed to be ready on Thursday Jan 30 Its Sat Feb 1 and nobody seems to know where my vehicle is. Its quite frustrating how do you just not know where you sent someones car. And they just say oh it may be ready monday we don't know? Kia in general has been the most frustrating company to deal with.

Megan T.

Jun 27, 2013

Shawn is by far the most exceptional car salesman I have had the pleasure of working with! We weren't exactly the easiest people to deal with due to unforseen circumstances but Shawn handled us like a pro. He listened to our needs, must haves, wants and got us into the perfect car. Kia provides an exceptional car to begin with so we look forward to coming back to Shawn when its time to trade up! Thank you Shawn for everything!!! A shout out to Barry as well! He's the sales manager and really cared about making us a happy return customer! If you want a no hassle buying experience ask for Shawn people!

chodge

Jun 8, 2013

when I decided to buy a new car, I called several car dealers in the Conroe area. I spoke with many salesmen but after i spoke with Shawn I knew where I would be going first. Over the phone he assured me he and Cowboy Kia would do whatever it took to get me in a car. Today he did exactly as he promised. Shawn made it as painless as possible, had such a good attitude and was very patient. I am driving out in a brand new 2014 Rio. Thank you so much Shawn. My mom and I appreciate you so much!!!!!!!!!

Beverly Robles

Jun 6, 2013

I just bought a 2014 Kia Forte! {We are not living in the year 2014 yet, people!} From the friendly salesman, Shawn, to the Finance Dept., David and Donald, to the best General Manager, Richard - this is the BEST place in Texas to buy a new car!!!!

GigiSoto

May 3, 2013

Shawn of Cowboy Kia of Conroe went above and beyond to make the purchase of my 2014 Forte the most hassle free and easy experience!! I dreaded having to buy a car but I would now do it again in a heart beat if Shawn was selling me the car!! Donald in finance was very informative and got me through in no time! The whole dealership was friendly and very accommodating and will recommend to everyone I know wanting to buy a car!! Thanks Shawn!! You're the man!!!

Brad Iund

Apr 19, 2013

My wife had blowout on I45 and we were not sure what happened. I called my salesman Vic for help and he and Richard took awesome care of my wife and the car. They gave us a replacement car for the day and inspected our new car including the blown tire. That is by far the BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I have bought many cars from many places GMC, Ford and others but this was the best service I have ever received. I appreciate the ability to depend on a dealership when needed. I HIGHLY RECOMMEND this dealer and make sure you ask for Vic to help you - he is great!!! Also this is the first Kia (Optima) I have bought and we love it. Good pickup when needed, handles and looks great and I am avg. 33.7 MPG!!

Ruben Matta

Apr 18, 2013

I returned to Cowboy Kia because i had purchased from them previously and had a good experience and purchase. This time i returned because of the professional and positive attitude of the entire staff. Today when i arrived i was greeted by Shawn Auguillard, who was professional and genuine! He was very thorough on finding out my needs and my issues before even trying to present or sell me are vehicle. after working with me for a few hours even after hours, I maid my purchase. Working with Mr. Auguillard was the best car buying experience ever! I will certainly return for my next car purchase. Thank you to Shawn and the entire staff at Cowboy Kia for a Great Experience.

Lelanda Harris

Apr 17, 2013

I Lelanda Harris was looking for a new car and i stopped by Cowboy Kia and Mr. Shawn Auguillard came out to help me I test drove a 2012 Kia optima and fell in love with it . today Shawn made me a very happy camper. Thanks Shawn

Jorge Cordova

Mar 29, 2013

I came in looking for a new vehicle, and Shawn Auguillard helped me out, getting me exactly what I wanted with a great deal. It was painless and a very good experience and if I ever need another car I would gladly return.

Greg & Janina "Happy Campers"

Mar 23, 2013

My wife and I drove into the Cowboy Kia Dealership in Conroe the first Saturday of March. We were greeted by Mr. Shawn Auguillard. What we like about Shawn from the start is that he didn't pounce on us like a desporate tiger after his prey. He was subtle, courteous and professional. Shawn exemplified a calm yet confident approach to his showing us the stock of Kia cars. He truly listened to our needs and budget capabilities, and answered our questions knowledgably and honestly. Although Shawn worked on the new-car side of the lot, he didn't hesitate when we asked to see a specific model on the pre-owned side. Low and behold we drove off that very evening with a 2011 (low miled) Kia Forte Sedan, which drives like a brand new vehicle. Shawn has followed up several times showing his knack of genuine customer service, which is why we are submitting this review on his behalf. We couldn't be more happy or satisfied with Shawn...not to mention our car that we are proudly and comfortably driving every day.

LM

Mar 19, 2013

I came to Cowboy Kia in the midst of kind of a bad situation, but my experience was made into a joy. My Scion, which I absolutely loved, was totaled in a recent accident. I didn't really want another car, but there was no choice. I came to Cowboy Kia on the recommendation of my son-in-law, who bought a car there two years ago. Shawn Auguillard helped me find just the right replacement at the right price. He made sure I found a car I could love just as much as my old one, made financing a very easy process, and went above and beyond in working with my insurance situation. I am very pleased with my new vehicle and highly recommend Cowboy Kia.

Dianna

Mar 19, 2013

I came in looking for a new vehicle, and Shawn Auguillard helped me out, getting me exactly what I wanted with a great deal. It was painless and a very good experience and if I ever need another car I would gladly return.

C.LEE,LMT

Feb 25, 2013

TIME WAS TAKEN OUT TO FIND THE PERFECT MODEL FOR ME, MY LINE LINE OF WORK, AND MY BUDGET. SHAWN AUGUILLARD IN SALES MADE MY FAMILY AND I VERY COMFORTABLE. HE AND HIS TEAM at COWBOY KIA OF CONROE,TEXAS ALLOWS YOU THE ADEQUATE AMOUNT OF TIME TO MAKE A PROPER DECISION.

Cash2420

Sep 2, 2012

I bought a used car from kowboy Kia that had been serviced by your mechanics. An oil pan drain bolt should only be hand tight but that was not the case after Kia touched it. It was so tight that it broke my 3/8 ratchet and my 1/2 in ratchet just striped it. Took it to Kia and they wanted to charge me for there mistake. BS.. I will never have a good thing to say about them nor will I refer anybody to Kia again.

flowerlilly31

Aug 8, 2012

Brought a friend in to get a car and gave the the limit for her payments. After 5 hours there they offer payments OVER her Max. When we tried to leave they *magically* came up with a decentg payment. And they offered me a $200 referral which I had not even known they did, week later I called to find out about it and was told its only $100 and they would call back when they knew what was going on with it. Two months now and no one has even bothered to call me back. Great job guys. If you don't want to give referral bonuses out then don't offer them and don't try so hard to screw people when they give you a max price limit. If she could afford a higher payment she would have said so.

Disgusted Kia

Jul 18, 2012

I have a 2005 KIA Sorento Ex that has visited Cowboy Kia every year for the last 3 years for repairs of $1500 every year that seem to always fall "Not under warranty" that I purchased additionally. Up until the last visit, I was extremely happy and had referred people to Cowboy Kia. When I showed up on last visit, all those "familiar faces" were no where in sight. My original complaint was "I had fuel system serviced 3 weeks ago and has steadily gotten worse mpgs along with heavy shimming intermittently" to which Nathan proceeds to go to my car and start diagramming scratches dings and dents on the exterior of my car...I know not how exterior appearance has ANYTHING to do with mechanical problems...but OKkkkkk. Then he proceeds to try to thrust a $600 tune up on me when I DO mention that I have never had spark plugs changed since I've bought the car. ($600 "tune up pkg" does NOT include spark plug replacement...so I needed this WHY?) So I told him, "no I've had all those things done recently I would like spark plugs replaced and find out why its running so bad since last visit 3 weeks ago". He then said it would be $218 to which I asked "why so much?" and he broke down all pricing to which by then the mechanic found that I needed to replace the alternator belt, another $200. So I "ok'ed" the $418 repairs and left to later return to after standing there 30 minutes while they entered all my repairs into the computer with them telling me I owed $661.72. Yeah after another perfect stranger customer backed me up, they finally dropped the additional charges. Long story short, I WAS going to trade in the Sorento for the new Sportage..now the thought of owning another KIA makes me want to vomit! So recommend to a friend? Em no not even an enemy.

DirtDiva

Nov 14, 2011

excellent dealer! super friendly, helpful service. Sales rep and all personnel who we interacted with were very cordial. New car was at another dealership which had to be sent to our dealer. Took two weeks to get new card. During that time, a loaner vehicle was provided. HIGHLY recommend!

cschryneme

Nov 7, 2011

Everyone was friendly and very helpful. They worked to get us what we needed. They made us feel like we had value and that they truly appreciated the fact that they were the car dealership we chose. It's the most poisitive buying experience we have had in all of our car buying. (12+ cars)We would definitely recommend Cowboy Kia.

ta19640

Nov 2, 2011

I cannot even think of one negative about my experience. I started shopping online on a Friday and found a car that I was interested in on the Cowboy Kia of Conroe website. I called and spoke to Bobby Grimmet. He gave me the information I needed. I went to see him the next day and walked out of there with my new Kia in a matter of a few hours. The staff is very friendly and the entire experience had a "down to earth" feeling for me. They didn't try to switch me into another car for more money or any last minute hurdles. I am happy with whole experience, the staff (especially Bobby Grimmet in Sales and Charlton Miller in Finance)and really happy with my car. I would highly recommend people to shop first at Cowboy Kia in Conroe, Texas. I would say "Happy Hunting", but I feel that if you start at Cowboy Kia in Conroe you will not have to hunt after that.

thewonald

Sep 19, 2011

I contacted multiple KIA dealers within my metro area. Cowboy KIA was the stand out in the croud by far. Only one time in my recent past have I come accross a dealer that I would give a 10 out of 10 rating. From the internet department, the receptionist, finance.....all the way to Richard the desk manager. How many managers have you seen take a customers car to the wash rack and wash it himself? I can tell you...NONE!The memory of dealing with these awsome folks will stay with me for a very long time. The owner of Cowboy Kia should be very proud of how this store is run.Regards,Ron Kindler

cwhitener

Aug 20, 2011

My husband and I wanted a new car but we didn't want to deal with all the pushy sales people. To our surprise, buying a car at Cowboy Kia in Conroe was stress free. My husband and I couldn't believe how nice and honest Victor Kaufhold was. He wasn't pushy. He didn't lie. He was very considerate. He made my whole family feel comfortable at the dealership. I have never experienced service so good anywhere else. This is how buying a car should be. I would and will recommend Victor to anyone I know looking for a car. I know that anyone I send to Victor will be in good hands. Victor Kaufhold knows how to provide the very best customer service. I can't say enough about my whole experience at Cowboy Kia in Conroe. Everyone there is very nice and professional.

vandrews56

Aug 17, 2011

I just wanted to let you know that Steve Kobulnicky was a pleasure to work with. I had a challenging situation and Steve and his finance manager worked very hard to put me in my brand new Kia Rio. Steve and the entire team at Cowboy Kia have beenextremely customer service driven and I highly recommend them!

gabbyusa

Jul 13, 2011

Victor and the crew at Cowboy were great! Worked with us to get us into a car we liked and could afford on our budget .. Thanks guys !

phenderson1970

Jul 3, 2011

My wife and I had purchased a 2007 Kia Sedona from George and had a good experience. When the time came to replace my 2000 Oldsmobile Intrigue, I knew I wanted another Kia and wanted to come back to Cowboy Kia. I am a person who likes to research cars and come up with the model, trim and options. I had my eye on a Kia Sorento for some time now and research both the LX and EX models without options (I am not an options guy). I leaned toward the 2012 model as many places had very few 2011 models available. I did learn something interesting about car manufacturers; out of a hundred units that are shipped at the beginning of a model year, 95 are fully loaded and 5 are the base (no options). Threw my research out the window. But George and his team worked with me to buy a fully loaded Kia Sorrento at a reasonable price. They were patient as I was deciding whether to go with a 2011 or the 2012. Cowboy Kia has a very friendly group up there and I recommend them to my friends.

heddibonham

Jun 30, 2011

I have never had such a wonderful experience in buying a car in my life. Everyone was very helpful and knowledgeable in their own specific field. My salesman Bobby Grimmett was just wonderful and very respectful, and help to make everything in the this transaction easy. Bobby took time to explain everything involved in my new car purchase, right down to programming the car, and introducing me to all the personnel that I will come in contact with through the coming years. I never once felt like I was being hustled into buying a car, which has been my experience in the past. I have been singing praises for Cowboy Kia since I pulled my new Kia Soul off the parking lot, and I will continue to recommend them for years to come. If you want to feel like you are truly respected as a consumer, definitely give them a call, I am very glad that I did.

jncal

Jun 23, 2011

We drove through the Cowboy Kia lot on a Monday evening, "just to look" and as we parked our car and peeked in windows, we were met by Virgil. He was very informative and friendly and was able to persuade us to take a test drive. We bought a Kia Sorento on Wednesday! Richard Boyd went above and beyond in helping to make this deal happen. He is by far, the friendliest Sales Manager we have ever dealt with. Mr. Miller made signing the contract effortless and easy to understand. All our questions were answered in the simplest of ways and he made the most nerve-racking part a smooth and easy process. This is a NEW Cowboy Kia without a doubt and we will absolutely recommend this dealership!

theladynatchez

Jun 18, 2011

I recently made a visit to Cowboy Kia of Conroe. I was in need of a good car, preferrably good gas mileage. I had started out looking for a Toyota Prius, an impossible task as I was to find out. I was already in a bad mood because I couldn't find what I waanted but Steve was very polite and patient. He helped us look around and we became interested in the Kia Sportage. I love the service that Mr. Steve Kobo provided. He even called to check on me (I had been ill)and see if we had any questions. I am dissapointed in the Kia Sportage.... its beautiful and fancy but it doesn't give that great of gas mileage. Thanks.

Carl7333

Jun 16, 2011

My daughter and I recently purchased a Sportage from Steve Kobulnicky at Cowboy Kia in Conroe, TX. From the time we stepped onto the lot, Steve made us feel comfortable and was eager to help us find the right vehicle for my dauther ~ her first car. Steve and the Kia group were willing to work with us on price and when my daugher struggled a bit with color we even talked about bringing a car down from the Carolina's. The closing of the deal and paperwork process was reasonably painless and Steve was instrumental in moving this process along quickly due to a previous commitment. When my daughter stopped by later to pick up her new vehicle, Steve did a great job of walking her through the car to make sure she understood all its essential functions. Her follow-up visit to the service center was positive and the service manager was kind enough to provide a IPOD cord for the car when my daughter realized her existing cable would not work.Overall, my first Kia experience with Steve and Cowboy Kia was very positive and I'd highly recommend folks give these guys a look if you live in the Houston area. They are truly "pros in position"!

jtyce

Jun 16, 2011

Steve was extremely friendly and bent over backward to make a deal that worked for us. I was highly pleased with my car buying experience at Cowboy Kia and would definately recommend this dealership to a friend looking to buy a new or used car. My only disappointment was with the Kia (main site), website which shows the Soul starting at $13,300. The site deceptively shows the base model as having 5 speed with air conditioning. When I arrived at the dealership I was told that the starting price shown on the website was for a 5 speed without air conditioning. I found this to be deceptive on the part of Kia corprate, as the website is misleading. Though I was sold a fine used vehicle I would have liked a new Soul for $13,300.

vicant

Jun 16, 2011

Bobby and Johnny, worked with us and found a a dependable, reliable, and low mileage vehicle for my husband. They did all theycan to keep the payments within our budget, and made sure that we were comfortable through the whole process. These guys are really friendly people, they treat you like family, and will do what they can to earn your business. They didn't give us the run around and made sure we understood the process of purchasing the vehicle. I am so grateful to these men for helping us. The are professional and friendly.I have and will continue to recommend Cowboy Kia to my friends.

lisapickens

Jun 13, 2011

My husband and I had been shopping for a new Kia Soranto and we decided to go see what Cowboy Kia had to offer. We were treated like family. Victor found me the perfect fit for me. I have been driving it with love everyday. I had to visit the service department to have some scratches fixed and Kriss was there to greet us. He took care of us right away and put us in a loaner car for the day. Kriss went above and beyond and fixed my Kia up good as new. I'm so excited to drive this vehicle everyday. Victor calls me from time to time just to check in and see how we are doing. He is really a top of the line Kia family member. I will tell all my friends, family and even passer by's to buy a car from Cowboy Kia.Lisa

jhall2665

May 24, 2011

This car buying experience was the best!!! I was treated with respect from everyone I came in contact with, and the Salesmen were especially courteous. The finance man worked tirelessly to get me the best deal. The Salesmen knew their product and explained everything in detail. I've never seen a team work together like a family that treated their customers like one of the family. I thank Conroe KIA for the best car buying experience I ever had. I've been to other dealerships and none of them compare. Thank you Cowboy KIA for having a great team that works great together for the best Customer Service ever! I will definitely have others to visit you for their next car shopping experience. Sincerely, Julianne Hall

gbcoach

May 15, 2011

Great salesman, no pressure at all! Very friendly, knowledgable, willing to work with us, stayed within our budget without us having to continuelly remind them we had a budget! Made an effort to find the car we wanted rather than trying to talk us into a car the next step up.

raymez09

Mar 11, 2011

My wife and I just bought a new Kia Soul and Kia Sportage from Cowboy Kia. I was dreading going to a new car dealership as it had been a few years and I never liked the experience. The high pressure sales people I had dealt with in the past was still vivid in my mind. A colleague at work had referred me to this dealer because he had bought there about 6 months ago and thought it was great. Well let me tell you, my wife and I were treated fantastic, we got a great deal, with no pressure what so ever. Our salesperson Mr. H was on top of the whole experience. Not only knowledgeable and professional, he has a superb personality and is very funny. We could not get both cars detailed on the day we bought, due to another commitment, so we took mine back this afternoon to get it finished. They jumped right on getting the car cleaned and Mr. H finished going over the warranty and all the gizmos in the car to ensure we understood how to operate everything. All of the people we dealt with were great and we are both extremely satisfied with the whole experience. We recommend them whole-heartedly!!!

larryst5

Feb 13, 2011

Everyone was extremely helpful, courteous, and pleasent to deal with, especially Victor Kaufhold. Victor went out of his way to make my new car purchase a pleasent experience and worked hard to make the deal for my new KIA Sorento happen. I would highly recommend Cowboy KIA of Conroe and Victor.

kiasarah74

Feb 12, 2011

I looked online and they had a Koup I wanted to look at. Parked next to the Koup was a red SX. I really liked it. George and the staff at Kia are really friendly and helped me get a really nice car for a reasonable price. So far I would have no problems recommending Cowboy Kia to friends and family.

bballon

Feb 8, 2011

I first visited Cowboy Kia on January 22nd to test drive the KIA Soul+. Victor greeted me promptly and took me to drive the automobile I was looking for. I loved driving the car immediately, and Victor was very thorough in going over the safety features as well as all the standard equipment that the model comes with. Absolutely no pressure from him. I made a deal for the car I wanted, and was firm as to what I was willing to pay. This car is rapidly becoming very popular, and it took 9 days to find the model I wanted. This is where Charlton came into the picture. He didn't give up looking for the color I wanted in my Soul+. Two days before I was going to be picking up my car, with my second choice color, Charlton calls me with the good news.I am so happy to be driving the exact car I wanted! All the employees I met at Cowboy Kia of Conroe are professional and knowledgable. I highly recommend this dealership to anyone that is looking for a great car buying experience....and a fabulous automobile!Beverly

sreece

Feb 8, 2011

I called 2 weeks prior to my visit, I knew exactly what I was looking for and I explained to Victor that I had some credit issues. I felt that I had worked hard and deserved to own a new vehicle. I told him what I had saved and he said that he would be entire sales process because of bad experiences w/ other dealers. I drove of the lot around 2:45 pm the "PROUD OWNER OF A 2011 KIA SORENTO." I am so excited, I still get butterflies when I think about it, I have told so many of my co-workers, family, and friends that if they are looking to buy COWBOY KIA is the best choice :)

sharrongibbs

Feb 7, 2011

I needed to purchase a new car for me and my husband. I looked in the phone book and found the nearest Kia dealer in my location.I like to keep my purchases local in my area for several different reasons.We live in this area and we need to support our local suppliers and dealers. I pulled into the dealership and was greeted by george hewitt who made me and my husband at home.George found out all mine and my husbands needs for the purchase of both our new vehicles.After george helped us he took us to finance where we meet with David Johnson.David helped us ge the right rate for our needs and some much needed aftermarket products that will help keep us if we need assistance after the sales. I know that we got a great deal on both our vehicles and financeing purchsed at the best rates for us.I will strongley recommend George Hewitt for sales and David Johnson or all finical needs.CowBoy Kia of Conroe will always be recommended to all of our church and friends and family members. Thank You CowBoy Kia for a Great Job.

medeb08

Feb 7, 2011

I did not know buying a car could be such a pleasant experience! Salesman Victor Kaufhold met my husband and I when we arrived and was with us until we walked out with our new vehicle. All our questions and concerns were answered immediately. The color I wanted was not available on their lot, but they found me the color I wanted right away and never tried to persuade me to take what was available, which has happened in the past with other dealerships. Then Victor introduced us to David Johnson in the Finance Department. Mr. Johnson really listened to us when we explained what we could afford and was very kind and thoughtful throughout the financing process. Plus, got us financing even better than what we had expected!Thank you Cowboy Kia for my beautiful new 2011 Kia Soul Exclaim! I highly recommend Cowboy Kia of Conroe to anyone looking for a vehicle.

aviator007

Feb 5, 2011

The weather was very cold as my wife and I came on to the lot. I was surprised to see a consultant out in the cold as well, but Mr. Kaufhold was very quick to offer a warm handshake and smile. Immediately, I was at ease as Victor brought us inside to find what we were looking for. Victor only took about 2 minutes to suggest 2 vehicles and we went to the lot. Within a couple of minutes we were test driving a beautiful Sorento. Within 2 days, Victor helped us drive away in a brand new 2011 Sorento (fully loaded)! That was a great feeling! Victor and the staff at Cowboy Kia treated us like family. Not only do we have a beautiful vehicle but new friends at Cowboy Kia. They went above and beyond to make sure that we received the best financing and trade-in allowance. Thanks again!!!!!!!

jdunham1029

Feb 5, 2011

They sold me a used Mini Cooper that was unsafe because the airbags didn't work and they knew it. When I found out they wanted me to "back out of the deal" even though I'd already owned the car for over a week and it was going to cost them 1500 bucks to fix it and they kept saying they had only made 400 dollars off the deal. They then started telling me they couldn't let the car off the lot. This was when I'd brought it in for them to fix the driver's side power window. They made me think I was going to have to call the sheriff just to leave with a car I had bought a week prior. Service department seems to run separately from anything else at the dealership. They then offered to pay for a 1/3 of the cost to repair the airbag sensor and wanted me to take it to some fly by night place that did it cheaper than the Mini dealership. I just don't trust them at all and wouldn't recommend anyone I know to them for purchasing an auto new or used. The salesperson, Jimmy, was a nice enough guy but when you get jacked around that much you don't know who's in on it.

Happy with My Soul

Feb 4, 2011

My experince at Cowboy KIA, has been great each and everytime that I have visited the dealership. Upon my arrival I was greeted by " Mr. H and Michael, they listened to me and took care of my new vehicle needs. They were patient and kind with me, while I looked at several cars. I had traveled to a dealership in Houston, at first and those guys were rude. I normally don't buy from the local dealers thinking that I can get a better bargains. By far, this was one of my "Best Car Experiences". The customer service all around was great; from the car salesmans, finance guy, the porters. I truly can't praise these guys enough, everytime I had a need or question they we're on point with an answer. Thank you to Cowboy KIA, enjoyed doing business with you!

shelleym

Jan 4, 2011

The reason for this review being so low is for starters, they turned around and sold my two year old Kia that had only 19,000 miles on it before they had made sure and secured financing on the other car that I had been told had been financed!!! I went through this process for two months dealing with lie after lie about what was going on from the people in financing and the head manager. Never could get a straight answer over the phone, instead I always had to make the 30 minute drive back up to the dealership in order to get any answers, or at least bullshit answers!!They promised to have my trade in paid off within a week to two weeks and it ended up taking two months even after they had already sold it leaving me with having to deal with Kia Financing contacting me wanting me to make payments on something that was neither in my possession or even in the possession of the car dealership!!No one should have to go through the drama that we went through in order to buy a new car!!! With the actions that they had demonstrated I ended up with no other choice than to take the deal that they gave me two months later instead of having the choice to take the car I had used for a trade in and walk away!! The only good thing was the sales person that we dealt with, Mr. H, he was great!!! However, he had been put in the middle of this mess by the management team in order to cover their own mess up and that was very unfair to both him and myself!!So to answer your question, NO I would not refer anyone, friend or foe, to this dealership!!!!

alishamitchum

Oct 27, 2010

Tommy is the rudest person I have ever met. He should not be working with people at all. When I was trying to get my payment where I wanted it, he said you make (x) amount of money, what's the problem? The problem was that I didn't want to spend all of my income on a car payment. It doesn't matter anyway. I told him what I wanted and they told me in the beginning they could get it where I wanted. They never did. I should have left then. In the beginning I told them I had $1000 for a down payment, they said that was fine. In the final steps of the paperwork they told me they wanted $2000. So I said o.k. They told me I had a month to come up with the other $1000. I came in the next day with a posted dated check, I was told they don't take post dated checks, that I had to pay it all then. Then the cashier guy said they hold checks for 3 weeks, max. Tommy found someone (who knew her job) that said they do in fact hold checks. I was also given a "We Owe You" slip, this had the things that are wrong with the car that they promised to fix. Not only do the people inside (Tommy) not have any clue what there service department can or can't do, they also don't anything about their hours over there. We thought it needed a front end alignment because it was pulling to the right. The service people said it didn't need an alignment, just a tire replaced. I got my car back yesterday and now it's pulling to the left even worse than it was to the right. I don't even want to deal with these idiots anymore. I'm so frustrated with them.

trixie0948

Aug 13, 2010

Buying a car from this dealer was the worst experience of my life. I bought some add-ons for my car. DO NOT DO THIS! My sunroof broke within 2 months, and the rest of small work that was done took almost 8 weeks when it was supposed to take 1 week at the most. When I did get my car back, the gps was broken and outdated by at least 5 years even though I paid for it. The staff did not return my phone calls, they were rude, and even the General Manager did not have decency to help me. I have told everyone I know NOT to use this dealer if you want to have a good car buying experience. It was a nightmare.