Used Cars for Sale at Davidson Ford of Clay in Liverpool, NY

ddisanto

Nov 28, 2014

We have purchased and Leased most of our vehicles from Fred Raynor Ford. The last two we specifically went to Dave Kress. He makes our purchase enjoyable and easy. We like to do our business in our hometown and we will continue to purchase our vehicles from the Friendly Ford Family. Dave Kress keeps us coming back that's for sure!

annie63

Nov 24, 2014

Jerry and Doug worked hard to make a deal work for me in my budget. I would recommend them to anyone looking for a fresh start. I was referred to them from several people. Great advice.

kthurlow

Nov 23, 2014

I recently bought a used vehicle from Fred Raynor Ford. The salesperson was friendly and helpful but not pushy. Price and trade-in value were reasonable. Would definitely shop there again!

BRayD

Nov 21, 2014

I have to say that without doubt, you won't be disappointed with Fred Raynor Ford. If you're looking for a local, family centric, hometown dealership which places the highest value on you, the customer and in treating you fairly, you've found the right place. Mark Reilly was a pleasure to deal with, not pushy and took the time needed to understand my specific needs. In the end, I drove away in just the vehicle I was hoping for and had a great sales experience to boot! Take the drive to Fulton if you too want a tremendous sales experience, you won't be disappointed.Thank you Mark and the entire Fred Raynor Team!Sincerely,Bryan Denman

sbush1

Nov 15, 2014

Dave Kress was very easy and comfortable to work with. He was very knowledgeable and accommodating but not pushy or rushing the process. He paid close attention to my specific wants and needs and made them happen. I'm very pleased with both my choice of vehicle and my choice in dealers. It was a pleasant experience, and I would recommend Fred Raynor Ford to anyone looking for a vehicle.

awolever25

Nov 14, 2014

Hands down best dealership I've ever experienced. They have great customer service have the want to listen to your specifications in a vehicle to get you in a vehicle or your choice for the right price.

rdirtytoo

Nov 9, 2014

Dave was awesome , real friendly no nonsense experience, love our new focus st and would buy again and I recommend them to anyone in the market for a new ford

dealerrater#

Nov 9, 2014

We are new customers for Fred Raynor Ford. Dave Kress was very knowledgeable and accommodating. He kept in constant touch during the purchase process and he delivered our vehicle on time. He did everything he said he would do. As well, Doug Kress was professional and frank throughout the finance process. There was no pressure at any point. Service is the next, but if the service personnel are as forthright and reliable as both the Kresses, we will have a long relationship.

Pauldanand

Oct 27, 2014

Dear Mr Raynor,Thank you once again. You have proven once again that you value repeat customers. I have been treated very fairly with each purchase... I must be close to ten by now! Always had great sales experience... cordial, honest, etc. Raynor Ford is where I send my friends. Thank you, Jerry... you put me into a truck that fit my needs. God bless you all...Paul Anderson

jhaney55

Oct 25, 2014

I returned to Fred Raynor Ford after several different auto company leases. I last purchased a new vehicle from this dealership in 1996. I just kept remembering how pleased I was with my last Ford (Aerostar) and thought I would return to this dealership and purchase again. I was treated like a treasured client even after such a long time. I wanted a ruby red 2014 Escape and Jerry Macdonald found exactly the vehicle I wanted! I was and am very pleased with the way I was treated and the vehicle I am leasing. Gas mileage is great, too! Eight more miles (or more) per gallon than I was getting on my former lease (not a Ford). Thank you Jerry and Fred Raynor Ford!

AnneCostanzo

Oct 8, 2014

Overall a very relaxed and easy experience. Everyone was happy to help and Jerry's been readily available to answer any questions I've had, even after purchase. This is my second car through Jerry and I would definitely recommend this dealership to anyone in the area.

Windhund

Sep 16, 2014

I've bought several cars from Raynor Ford over an extended period. Each time, my experience is the same. This is a no pressure environment, the prices are fair, and they do support the product after you buy it. It's seems that Raynor's success is based on word of mouth since you rarely see a television commercial. They have been in business for almost 25 years due to their honest and straight forward approach. I could not ask for a better car buying experience

charlie baldwin

Sep 9, 2014

Dave was very easy to work with. He listened to my needs and didn't try to oversell me on something I wasn't looking for. I was very satisfied with my purchase. I have already shared my experience with my friends and family. The tin of cookies was a nice touch. Thank you!

hsorzick

Aug 31, 2014

Jerry was a big help on answering any questions we had on the ford escape; and also very helpful on showing me how to set up the phone and show me where everything was.

Jladue

Aug 22, 2014

Jerry was very helpful in finding me a truck that met all my needs at the price I was looking for! I would highly recommend him to my friends. I'm very satisfied.

walter.deloff

Aug 9, 2014

Great person to work with ,on this Purchases!! George Parry came in on his day off to work on last of paperwork on my purchase.

Frenchi333

Aug 8, 2014

Dave Harr was the sales person that worked with me. This is the second car that I have lease from Raynor Ford and Dave. I am very satisfied with the service and with the quick and smooth transaction that took. Dave took the time to share with me the differences in my new vehicle vs my previous one. I will continue to use their service center and in 3 years hopefully purchase my next vehicle from them.

footeloose 29

Aug 3, 2014

Mark Reilley was my salesman for my purchase, He was friendly,knowledgeable, and pleasant to deal with. I walked into this dealership without any previous contact and found them very willing to deal and make you feel satisfied that they were giving you a great value. It is truly a pleasure to know that someone still can make a deal without any back and forth hassle.I recommend everyone to go here to look for a great deal.

tingison

Jul 23, 2014

Called to make a service Appt to have my transmission checked. Was very pleased with the results of the inspection. Everyone at Raynor Ford go way above and beyond to make sure things are taken care of. I would highly recommend Raynor Ford to everyone. Thank you Sal, Tim and Kelly.Ron Ingison

lewis 211

Jul 21, 2014

we had a very good experience with Raynor ford and would buy from them again . they were very friendly people and we were very satisfied with our new truck.

Rick/FOP

Jul 9, 2014

Overall... very happy with our "new to us" F-150. A bit frustrated with some miscommunication, but otherwise pleased. Jerry MacDonald was very friendly and went out of his way to make it a good experience!

sjr1070

Jun 25, 2014

I had a very good experience with George,very nice man and never once did i feel pressured,wish all sales people were more like George.

Becky1941

Jun 17, 2014

George Parry is the best dealer! He was so nice and such a great/wonderful person to work with and we would recommend George Parry and the Ford company to everyone ! Thank you George Parry and the Ford company for your service!!

tingison

Jun 3, 2014

First visit to Fred Raynor Ford was very pleasurable. We knew what we wanted and Jerry MacDonald went above and beyond to help us purchase our new vehicle. Thank you very much Jerry and Shawn. You both made our experience one to remember.Ron & Terry Ingison

gmaes16

Jun 2, 2014

Fred Raynor and his staff truly put customer satisfaction at the top of their list. They bend over backwards to have and keep happy customers. I would not buy a Ford product from any other dealer.

nonono456

May 27, 2014

no need to be nervous...very pleasurable and easy to do business with...got a very fair price for trade-in and new car discount...

lynntaylor54

Apr 30, 2014

Our buying experience was a great one! There was no high pressure sales, just friendly, helpful information about the Lincoln we were interested in purchasing. Shawn did a wonderful job finding the lowest financing rate, and was a pleasure to work with. Doing all the final paperwork went smoothly, and quite fast! Jerry then synced our phones, and explained all the bells and whistles the MKX is equipped with, and off we went to the gas station, where he put gas in for us. Love the vehicle, and appreciate the time that was spent answering all our questions, and all the information that was given us!!

Pauldanand

Apr 29, 2014

I have to say thanks to Mr Raynor, many thanks to Jerry... "Curious" George too (hehe) and all who helped make our 8th purchase at Raynor Ford another positive experience. We are practically family now! You've taken a complicated process and actually made it quite positive. Kudos to all. I also hear there is some exciting news about (shhhhh) a new showroom by winter??? Woo Hoo! God bless you all. Paul Anderson. Pastor at Believers Chapel North, Mexico, NY

dennis2389

Apr 15, 2014

I was very pleased with the folks at Fred Raynor Ford , especially Dave Kress. He did what he said he would on time. He took the time to go completely over the vehicle and even paired my phone with the blue tooth.

conroyrj

Apr 13, 2014

Friendly and knowledgeable sales team. Worked with me to find the model and accessories than fit my needs. After a patient and thorough demonstration of the cars features, I drove away a very satisfied customer.

mbateman4

Apr 12, 2014

Milo went above and beyond. Great experience. I would highly recommend this deslership to others.my car was in great shape when picked up. Great experience.

efbaker

Apr 9, 2014

Raynor's is the only place I have purchased vehilces. The staff always gives me friendly professional advice and service, at a very fair price.

gdbozeman1

Apr 3, 2014

Everyone there was very friendly and knowledgable about the cars. They treated us like family and gave us a great price on our new vehicle without any negotiating. Highly recommend this dealership, worth the trip.

AHCRAP2013

Mar 19, 2014

My wife and I were planning on checking several dealers in the area for a new car, we stopped at raynor's the first thing and found what we were looking for first thing,and we made a fair deal on a 2013 Taurus. This is not the first time that I bought a new vehicle from them, their service dept is excellent that to me is why we decided to go no further.

Toddhnnbl

Mar 18, 2014

If you are looking for an honest, upfront salesman, contact Jerry MacDonald. Jerry was very helpful and answered all of the questions that I had. Jerry was very kind, pleasant and friendly. If you are looking for that all around buying experience, shop at Fred Raynor Ford and ask for Jerry MacDonald.

cher_231

Mar 14, 2014

On 2/7/2014 my husband and I visited Fred Raynor Ford in Fulton NY. Dave Kress was the salesman from the moment we went in he was very friendly. He listened to what we were looking for and he let us test drive an ford escape. We liked the SUV very much it was just what I was looking for.He sat down with us and we discussed prices and decided an lease was best for us. On 2/10/2014 we picked up our new ford. Everything went very smooth. Mr Kress was very friendly and professional. We would recommend Fred Ford Raynor to our family and friends.Thank You,Mr and Mrs Dennis Coulter

Eduize50

Feb 1, 2014

Had an excellent experience with the sale man, Dave Kress. David went out of his way to explain and to demonstrate my new vehicle. Dave was very kind and considerate and found me the best price possible. This is my second experience with Dave. My first experience with Dave was as pleasurable as my second. I found Dave very knowledgeable and professional. I would highly recommend his services.

gunfighter86

Feb 1, 2014

I found the vehicle i was looking for on autotrader.com and submitted a request to see if the car was still available. Within about a half hour i received a phone call from Jerry and was asked when i was available to come look at the car. We scheduled an appointment for the next day and when i showed up i was greeted with an attitude i was not used to at a car dealership... very laid back, not pushy and no pressure what so ever. Jerry introduced me to features in the Taurus SHO i was looking at that i was very shocked to see in such a reasonably priced car. I took the car for a test drive and immediately decided that was the car i had to have. When i got back to the dealership there was no "now lets cut to the chase" vibe from Jerry, it was a more down to earth experience as if i weren't just the next sale to close out the month. Financing was equally easy and even though it was a drawn out process due to delays beyond either of our control they were very patient and understanding. We closed the deal today 1/31/14 and i couldn't be happier with the car. Jerry, I personally want to say thank you for the stellar attitude and making my experience one to remember and I will definitely be back for my next car!!!

karnold635

Jan 30, 2014

I have just purchased a 2014 Ford Edge. Over the past 20 years, I have purchased many cars from this dealership. Dealing with Fred Raynor Ford is like dealing with your own family. The entire staff makes you feel like you are most important person in the dealership. I know that when I purchase a vehicle, it may not be the lowest price, but it is fair price for both parties. I would never consider another dealership other than Fred Raynor Ford.

jo59

Jan 25, 2014

Thank you Fred Raynor or the experience of buying my used dodge ram pick up.Dave and Doug are great people to work with and I would do it again. Thank you Fred Raynor for my cookies. John T.Carpenter

Rpa102263

Jan 25, 2014

Jerry Macdonald was great to work with and very knowledgeable on the Ford line. Jerry also provided me with a list of accessories available for my new F-150 to assist in my business .

dougwright

Jan 18, 2014

This is the second car, and the first used car we bought at Raynor Ford from Jerry.McDonald in the last 4 months. Jerry was kind enough to call us when a trade became available that was nearly identical to what we were looking for.We saved enough money so that we can still pay for the new roof we need on our house.Thanks Jerry!

mcali

Jan 7, 2014

they were so helpful. I was in a car accident and can' t drive yet. So They delivered the chev truck I purchased to my home. And they did a wonderful job of helping me with this sale and the service of the vehicle.

kamijo

Dec 28, 2013

My Mom works next door to this dealership at the bank where Fred Raynor Ford banks so she knows just about everyone that works there. That is why I went there. Jerry and everyone else I spoke with were very friendly and nice and extremely helpful! I will always go there first to look for a vehicle.

ARJoyce14

Dec 24, 2013

Great experience dealing with Jerry! I will only shop here for cars from now on, and Jerry is my guy! He was very helpful, not the usual pushy sales guy. An all around great experience buying here both before and after the sale. I will also be sure my wife gets her next car here as well. I also like the fact that they are very open to working on finding the car you want. I had an idea on what my trade in was worth and Jerry hit it on the mark exactly the first time, there was absolutley no need to barter on the trade he was extremely fair and upfront.

KarenWygant

Dec 16, 2013

Everything seemed excellent when I first bought the car. Eric was great. However, when I bought the car I traded in two vehicles and he stated he was going to turn the plate into DMV for the vehicle I was not using to transfer plates. He did not turn the plates in for a week and it took three months, several phone calls and an in person visit to have him provide the information to my insurance company that I no longer owned the vehicle I had traded in. Thus taking three months for me to get a refund from my insurance company. If a service is going to be offered it should be done in a timely fashion.

rhondacamp

Dec 12, 2013

visited dealership over 5 times this past year seeking "the right" used car at a really fair price. The sales people come right out on the lot - in rain, and snow - hot and cold!They introduced, asked if we needed someone in particular, what we were looking for, why we were looking (ie a younger driver - for college car) . Asked us if we would like to speak with owner, or finance prior to purchase, etc. Dealership is neat and clean even though older building. Staff works as a team to get you service, answer questions, and deliver the car.This is a dealership looking to meet your needs and I was invited to follow up with service manager if I had any service concerns. Fred Raynor Ford has provided us a no pressure, when you are ready, approach to finding us a reliable one owner used vehicle with reasonable mileage. They understand your needs and are willing to work with you as their dealership's customer. Always greeted personably. Always invited back.. You bet - I would buy another car from Fred ! Maybe a new one next time.Paul and Rhonda Camploieta Mary Campolieta and Sara Campolieta

gwhart

Nov 26, 2013

I gave a great rating because I have been buying and leasing cars from Fred and his team for years. I just leased a 2013 Edge and they always make the experience (paper work included) a breeze. They are pleasant, courteous, and knowledgeable. I travel to Fulton for the owner and staff because I am NEVER disappointed. Service is also outstanding.Sincerely,Guy W. Hart

LittleKeef89

Nov 21, 2013

My wife and I entered the dealership looking for a second vehicle. Jerry approached us in a very friendly manner asking if he could help us. We looked at several different new and used SUVs. He told us to take our time on all the test drives. Both of us agree that there was never any feeling of being pressured to make a purchase. He gathered some basic information on the amount we were looking to spend and between him finding us the right vehicle and Shawn working the finances we ended up with the exact payment structure we were looking for. Shawn also took the time to explain every aspect of their extended warranty which we were interested in and also made sure that any questions/concerns were fully answered before we left the office. We would highly recommend them to anyone who is looking to purchase a vehicle, and we will definitely be returning customers ourselves as well.

froberts

Oct 31, 2013

We purchased a new car from Fred Raynor, and the process was excellent. Salesperson Dave Harr was vey informative, and helpful in deciding how to put the car together, and he kept us up to date on the status of the order. We feel very comfortable with this Ford Dealership, as we have purchased our last 4 vehicles from them. I would strongly recommend this dealership, and our specifically our salesman Dave Harr.

caycan

Oct 25, 2013

I am a first time buyer and Milo made this an extremely easy process. He was very helpful and went over everything with me. He went above what was expected to help me get my car. It was a great experience and I'm extremely happy that my first time buying a car was with Raynor. I would definitely go back and definitely recommend them to anyone looking to get a car.

tickey38

Oct 16, 2013

Have dealt with Fred Raynor Ford for years and have always found everyone from Fred himself to the auto techs to be so friendly and helpful. This was my first time buying a vehicle on my own and Jerry was so helpful explaining everything I needed to know.

CathyR58

Oct 14, 2013

My credit is less than good. They were able to get me financed at a much better than my own Credit Union was going to be able to do.

Annmariebeaupre

Oct 11, 2013

Eric and Doug were professional and friendly. They treated me with respect and made my experience enjoyable. I have already recommended them to many people with reassurance that they are truthful and trustworthy.

Mkeib

Oct 9, 2013

Jerry McDonald was great to work with. Very friendly and no pressure to buy. Accommodated my needs. The negotiation process was painless. I'm impressed! Was very happy to be able to keep my business local!

dorf

Oct 5, 2013

I have been dealing with raynor for 15 years and have never been disappionted. They make you feel like family. I think that its great thatFred Raynor is out on the floor and always says hi. Most dealerships you never see the owner.Then there's Rick Cahill. We have boughtalmost all our vehicles from him.He is very freindly and always happy to see you.He does an exallent job of getting us the best price forthe vehicle we want.We couldn't be happer.When I take my suv back for warrenty work or sevice I am always treated the same as withthe sales staff. Top notch.

mshortt68

Oct 4, 2013

I had a issue with the service dept.not completing all the work on my ford f150.The next day Doug Kress called me and made everything right.Doug was very professional and I recommend Fred Raynor ford. I purchased my last two vehicles from Dave Kress and he was also great to deal with.

pbryan7

Sep 28, 2013

Fred Raynor is a long time friend, and when my friend Lynne needed a new car ASAP, I immediately thought of Fred. He set us up with Dave Harr, who showed us everything in our price range for us to decide. We ended up choosing a 2012 Jeep Liberty. Although Fred is a Ford dealer, Dave knew everything about a Jeep, and spent considerable time explaining everything and answering all our questions. We also talked to Shawn Colton, who extended the warranty, and explained the Ford/Jeep warranty relationship. We were given a courtesy car to use while they polished up our Jeep. When we picked it up, it looked like new with a tank of gas. All of Fred's employees think very highly of him, and we were made aware of that from all that we talked to. Lynne has already recommended Fred to her brother who is interested in a van, and he has contacted Dave Harr.

GlennFitzgerald

Sep 22, 2013

Starting working with Dave Kress over email. He communicated well and delivered on all of my expectations. I will recommend he and the Fred Raynor dealership to my friends in the area.

hammillg

Sep 9, 2013

George is an honest, knowledgeable and polite and I truly enjoyed working with him. Got a great deal, and it was delivered as promised. I hope Ford doesnt make them change thier facility. Granted it is dated, but I dont want to pay for part of a dealers shiny new sign when I buy a car. I certianly would recommend buying a Ford product there, I have no experience with thier service department, and based on my 1988 mustang gt that iI still have, it wont need much service. I did not know that George Parrys nickname was "gentleman" and it fits him perfectly!

Tnitzke88

Sep 5, 2013

Very friendly environment. Everyone worked hard to get me the deal that I deserved. They were quick to get back to me and I was in my new vehicle within 2 business days. They got me top dollar for my trade in. The overall experience was great. I would absolutely recommend this dealership.

Anon111

Aug 28, 2013

We have been customers at Fred Raynor Ford for about 15 years and just bought our 7th vehicle from them. We've worked with Mike Long for every sale. He's great to work with. Milo is knowledgeable about the vehicles and very helpful, but never pushy. We have been very satisfied with every vehicle we've bought from them and will be going back when it's time for the next one.

kmagnan

Aug 23, 2013

Had to have C V joints replaced.All employees from service reps to maint. are very professional,polite and friendly.Best experience.This was under warranty and I have had some pretty bad service with warranty work in the past with other dealerships.I will go back for my service needs and future purchases at this dealership.Thank you all at Fred Raynor Ford!!

daveeno

Aug 22, 2013

My best, most painless, car-buying experience ever! Mike Long, a.k.a Milo, was easy to work with and very knowledgeable about the car we chose.

sturverey1

Aug 20, 2013

We are very appreciative of Eric Scanna's individual attention to our needs, desires and price range. He respected our time frame and did not push, harass or intimidate us to sell us a car that was out of our price range or something that we did not need. We really enjoyed Eric Scanna's laid back approach and felt that he really listened to us and respected us as individuals. He gave us time and space to make the necessary decisions that in our minds are very big decisions. Eric Scanna even thought to include our 13 year old son into the equation and found a car that would be safe for him to learn to drive in 3 years. We really appreciate all that Eric Scanna did to make our purchase a very smooth and stress free process.

chicamaya88

Aug 16, 2013

We had a good experience at Raynor Ford. The salesman we worked with was friendly, accommodating, and willing to deal with us. Dealing is important when buying a used vehicle. We did have to wait while he helped someone who got there after us, most likely because he bought new and we bought used. When we got the vehicle home we noticed that some fluids they were supposed to fill were not filled. Minor issues though for a beautiful used vehicle at a great price.

217hornet

Aug 8, 2013

I was a new customer who had a vehicle towed to thier garage on a monday morning. They called me to update the progress several times. A starter was installed and a N.Y.S. inspection done in a timely manner. I was treated very well by all those involved, and would reccomend them to my friends.

jewel6619

Aug 7, 2013

I have been going to Fred Raynor Ford for about 15 yrs now....They treat us like family....We have been loyal customers...As we have bought 7 vehicles and had 2 leases from Fred....Milo our salesman has been very good with working with us...And has been very good with any questions concerns we might have....Love Fred Raynor Ford....So with all that said I think our next vehicle should be FREE ha ha

Sandy13069

Aug 6, 2013

Our experience at Fred Raynor Ford was excellent. All of the people that work there are friendly and helpful. The atmosphere is not intimidating and we became quite comfortable very quickly. We had never bought a Ford before, but while doing research to purchase a car, we came upon the reviews of the Ford Fusion. We decided to purchase locally if we could, and so we ended up at at Raynor Ford. Milo, our sales specialist, was very informative and sensitive to all of our concerns. He spent a lot of time explaining everything and was very conscientious about being sure that we felt comfortable. He was very patient answering all of our questions. He also had a great sense of humor. As far as the cost of the car, we feel that it was a fair price. We could have gone shopping elsewhere and possibly found a better price, although we are not sure that would be the case. But we like the car, we like the price, we like the location, and we like the staff.

SalvatoreLanza1957

Aug 6, 2013

I would recommend Raynor Ford, however, this is what I don't like about the car business. I paid the sticker price less dealer incentives. Then when my friends ask me the breakdown they say "well I went to this other dealership and they took money off the sticker plus I got incentives too. You paid too much". Why isn't the practice uniform? I hate being told I could have or should have negotiated something better. It's a beautiful truck. I love it. But, as a businessman myself, I don't have the time to play games and dicker back and forth or get up and walk out of the dealership and wait for a return call from the salesman. I am there to do business. Get me in and out. I don't want to hear that I paid too much. Now, the help and service was outstanding. I think I should have not paid the full sticker price. How is it that other people do it I don't know. Thank you, but overall I am happy with the dealership. I guess other people must be better at negotiating than I am.

aoxsen

Aug 2, 2013

The staff at the dealership is always friendly and customer oriented. My car was taken in on time as scheduled. The work was completed in less than an hour. This experience is typical of what I have seen over the years I have been using this dealer.

09FocusSEL

Aug 1, 2013

This overall experience was amazing. This was my first time ever being to a dealership to look for a new/used car for myself. I walked around the lot for a minute when Jerry one of the sales reps walked out. He held the keys to the ford focus i was looking at and right away asked if I wanted to takes a test drive. Jerry was very friendly and didn't hesitate to hand the keys to a to me. Jerry made the entire experience very pleasant for me not knowing exactly what to expect. When I picked the car up the next day Jerry happened to be busy with another, I'm sure satisfied customer, so another sales rep Eric helped me with paperwork. Eric was very pleasurable and explained every form very well for me to understand, also didn't hesitate to stop if I had questions. Eric also knew a lot about the Microsoft Sync system equip on my 2009 ford focus I ended up purchasing. Eric explained some key features to me and helped sync my phone up to my car or my car up to my phone lol, Overall awesome experience with Fred Raynor Ford. Thank You so much Jerry and Eric!

NancyKEllis

Jul 30, 2013

I went in for an oil change - they got me right in and my Edge was ready when they said it would be. Very friendly.

karnold635

Jul 29, 2013

You always receive great customer service at Fred Raynor Ford. They always treat you a valued customer. I have purchased more than 15 vehicles from Fred Raynor Ford over the past 15 years.

John724

Jul 28, 2013

Purchased new Ford F150, Jerry McDonald was very friendly and made transaction very easy for me. Would recommend dealer and Mr.McDonald to anyone looking to purchase a new vehicle.

lgjc929

Jul 25, 2013

I had an appointment for an oil change and arrived about 10 minutes late do to an unforseen delay. I was greeted with a smile and a that's ok and taken right in for service. I appreciate the friendliness of the staff and will pass on my feelings to others. I very good job by all. THANKS

karnold635

Jul 20, 2013

I have purchased many vehicles from Fred Raynor Ford over the past 15 years. I have bought 7 new vehicles since 2008. Dave Kress is the best. I would not go to any other dealer, or any other sales person.

vneal

Jul 18, 2013

the sale of our new car was Awesome just like always , needed warranty service work, completed with high respect from all employes. Sarah and Kelly are very friendly and delight to talk to.

mrfordtruck

Jul 17, 2013

Well, I did not even make it to the door before a gentlemen (George) met me in the lot and introduced himself. He asked me a few questions of what I was looking for and what I was interested in. then proceeded to fill in all the details. then we went over some numbers and worked things thru and I walked away a satisfied potential buyer, I then left and returned home and called him and I went back to make a deal for a new truck.

gunslinger383

Jul 17, 2013

We were shearching and gathering information on buying a 2014 Explorer. From the start milo was a super help. he's not only a well informed sales person but a great human being. You know when talking to him that he's the real deal.We bought the 2014 Explorer from milo after some negotiating-- lol---. After the sale i asked Milo if we could meet the owner Fred Raynor and without hesitation Milo brought him out to meet us. After meeting him we were happy we that we did business with Fred Raynor Ford. Fred was very pleasant also. If you decide to do business with Raynor ask for milo-- you won't be dissapointed. Thank You guys--- we love our new Explorer.Chuck & Carolyn Nojaim

markeppard

Jul 13, 2013

My actual purpose was to have the brakes on my Ford 500 replaced. I knew I would be there about 2.5 hours because I had another item worked on at the same time. I walked into the showroom and looked around, and then began to talk to Eric. At a little after 600 I left with a 2008 Jeep Liberty. I had no plans to actually replace my car that day, but Eric's professionalism, and attitude sealed the deal. I felt no pressure, and believe that if I had walked away, I could return another time to be treated the same professional way.

lmichels

Jul 12, 2013

Went to several dealers in my area could not find a truck/car that suited me. Drove to Raynor Ford they had a truck that I liked in their lot. Called them next day Monday told them what we wanted. Went to them with our trade-ins .Worked out a good deal picked up the truck on Wednesday,all went well.

bellaj2013

Jul 6, 2013

Raynor Ford was referred to me by a friend. I had been looking for a new SUV for some time and decided on a Ford Escape. Family members have purchased new Ford vehicles over the past few years from other dealerships and are very pleased with their Ford vehicles. I wanted a knowledgeable, skilled, honest dealership that would work to keep me as a customer now and in the future. Everyone at Raynor Ford was genuinely friendly and interested in providing me with the best vehicle for my money. Milo knows the cars inside and out and took time to really show me what I was buying. I know they will be there for me as long as I have this Escape. Scott and Shawn made sure I was fully informed on the deal and treated me very well. I have purchased many vehicles over the years, all over the northeast and so far Fred and everyone at Raynor Ford is first class. I LOVE my Escape!

PWoodworth

Jun 10, 2013

This is my 6th vehicle purchase from this dealership. The customer service from the sales end and the service end are fantastic. I wouldn't go anywhere else.

ApBarc

Jun 3, 2013

Everyone was very pleasant. I have been treated well every time I have visited here. Everyone was very informative and did their job well. One of the best dealerships I have visited!

Annebackus

May 31, 2013

Our new vehicle purchase was amazing from the purchase price through the delivery, Scott and Dave could not have made our experience easier or more pleasant. The vehicle is everything we wanted and then some. The delivery process was quick and easy and the vehicle was ready to go clean and with a full tank of gas. Thank you Fred and thanks to all of your employees who were involved in our process. George and Ann Backus

tmills1221

May 28, 2013

I had an issue with my 2011 Ford Explorer and Betty had me come right in and had Tony check out my car. He found the issue, corrected it. It took more than 1 visit to correct the issue with my car and the staff was patient and always there to meet my needs and tried to take care of my car timely. Both Betty and Tony have amazing customer service skills and understand the true meeting of exceeding customer expectations. I appreciate them taking the time to ensure my safety by fixing my car.

tickey38

May 28, 2013

Every one at Raynor Ford is exceptional, from the service department to the technicians. Any time I have had my car serviced they do an excellent job. They are always very friendly and personable. I would not hesitate recommending them to anyone.

lincoln2010

May 22, 2013

Just a maintenance visit, but scheduling and everything else was accommodating and easy. Checkups at this point are still under warranty for me, but the staff was thorough at explaining each step and what they found (which was that there were no repairs needed). Fast, friendly - a very pleasant experience overall.

User43234

May 22, 2013

This was my second purchasing situation with Raynor Ford. Six years ago, I purchased a car from them. Now, with over 100K on the car, I returned to look at the inventory. Another great experience. Friendly and always courteous, the car buying experience was best described as "no hassle" and "no pressure". They encouraged me to drive three different models and spent time with me explaining the differences and details of each one. I had done my due diligence on the internet and found that their bottom line quote was better than I had expected. I found that they spent time answering my questions and did all the paperwork with the DMV. Another great experience. Highly recommended for someone who doesn't want the "pressure" and bells and whistles of many other dealerships.

doncar

May 15, 2013

I called to get my car inspected and Sara was able to fit me in as soon as I arrived. I was in and out with no problems. Everyone at the dealership is always very friendly and helpful.

bruce51

May 15, 2013

Dealing with Raynor Ford is a pleasure. The dearship staff are friendly and listen to what you the customer want. They answer all you questions and address any concerns you may have to be sure your buying experience is a good one. I had researched the truck and accessories that I wanted prior to stopping at the dealership. Dave Kress looked at the printout I brought and recommended a vehicle that met the specs I had and was a better value. I would recommend Raynor Ford to anyone wishing to purchase a new or used vehicle.

Hsixberry

May 14, 2013

I have always had an excellent experience with Fred Raynor Ford. I purchased my truck from them and won't go anywhere else to have it serviced!

ilanidrac

May 11, 2013

We recently purchased a 2013 Ford Fusion from Milo Long. This is our 6th investment with Fred Raynor Ford and as with all the others we were treated courteously and professionally. Milo has always dealt with our best interests and has at times even recommended that we not purchase particular models and or features based on knowledge of our interests and life styles. My wife and I were very originally disappointed with the discontinuing of the Mercury models and rather hesitant to return to the Ford offerings. Then came the new 2013 Fusion with a design that was attractive to both of us. Not only was the new appearance appealing, it also had several safety features i.e. blind spot detection, rear view camera with cross traffic detection, and driver assist; that definitely were a plus for us as senior citizens. Senior we may be, but we like to have a car that has the power and acceleration to deal with all traffic situations. So we opted for a 6 cylinder like the one we were used to in our Mercury Milan. Milo said that presently was not an option and challenged us to try the new 4 cylinder EcoBoost engine. We ended up getting the 2 liter one and it has outperformed all our expectations. Not only does it have more get up and go compared to our previous models, it also has better mileage! As to service, it used to be that we had an independent garage work with our vehicles, but having dealt with Fred Raynor for the past 15+ years weve had all of our service complete there. The maintenance is readily scheduled and efficiently performed at competitive prices. Technicians, like Traci Haynes have kept our vehicles running in top condition and take obvious pride in their work.

Angry ford owner

Aug 23, 2012

Vehicle 1I brought my 2 year old explorer in for a water leak. On third trip in, I explained to the service manager how to find the leak, by turning the blower on all the way and soap up the truck... where there are bubbles...thats the leak. But after the three trips in to fix, they put glue on top of truck, from front to back in the factory seam. It was a mess, you could see it from ten feet away. on fourth trip, this one to clean up the mess they made with the glue..... they wrecked the paint, chips and burned areas, trying to get the glue off that they had put on. Had to take it back a fifth time... to get painted. While they had my vehicle to paint, they sealed the satellite radio antenna. They were nice enough to offer me a chevy aveo (teeny,tiny piece of crap car) to put my boys in along with my wife, while they fixed my 40 thousand dollar vehicle. (If i wanted a dangerous car for my family, i wouldnt have bought an explorer.) After all was said and done, on the reciept for the paint job (in which they didnt want to give to me at first), it stated that customer was dissatified with paint from factory. They made FORD pay for the paintjob that FredRaynor ford wrecked.Vehicle 2I also own a ford windstar that went in for a recall on the front suspension. They brought it in, told me that it needed parts, but it was ok to drive till the parts came in. Within a week or so, the front control arm seperated from the frame while it was being driven in a McDonalds parking lot. Thank god we were able to get the van stopped before it hit any kids or cars, and thank god i wasnt doing 55 miles per hour down the road. That could have been a mess. Had to get it towed to fred raynor ford. Fred Raynor ford wouldnt even re-imburse me for the tow job. It took 2 weeks more for parts to come in, then when i got it back, it wouldnt turn right as tight as it would turn left, and the rack bound up as you turned it,,, so back again i went to Fred raynor ford where they said i wrecked the rack and pinion. I argued the point that the rack may not be bad .... please check it out. They found they had mis aligned the splines in the rack with the splines in the steering column,,, thus making it turn this way, binding and releasing as you turned the wheel. Took five trips total for this to be repaired. Both vehicles were messed up by them and i had to fight to get it fixed. It cost me hundreds of dollars for fuel, loaner vehicles, etc during this time, not to mention added miles on the cars and time wasted. Never an apology. Six months before this, I had made a purchase of a truck from them, so I cant even say that i wasnt a good customer. I cant understand how a business could be run this way, and I tried several times to talk with the owner, The ownwer was never in and couldnt use a phone.THEY WON'T GET ME A THIRD TIME!!!!