Dealer Logo

Used Cars for Sale at Delray Buick GMC in Delray Beach, FL

960 miles away from you!

Delray Buick GMC of Delray Beach offers you the opportunity to find used cars by Delray Buick GMC. Delray Buick GMC is a trusted dealership serving clients throughout Delray Beach, in search of certified used cars. Also, Delray Buick GMC is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Delray Buick GMC to get the affordable car that is right for you.

Location: 2400 S Federal Hwy, Delray Beach, FL 33483

Phone: (561) 278-3217

4.7 Google 1497 reviews

Contact Dealer

No matches found.

Save your search and we will notify you when we have cars that match your search criteria.

We expanded your search distance and we're unable to find cars that match.

Try adjusting your filters, or start a new search.

$107,211
$107,211 above
$3,155/mo est. ?
645 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$54,280
$54,280 above
$1,597/mo est. ?
6 km 2.7L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$56,955
$56,955 above
$1,676/mo est. ?
10 km 2.7L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details

To save your search and get updates on new inventory and price drops, sign up for a profile

Sign up
$57,858
$57,858 above
$1,703/mo est. ?
13 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$51,440
$51,440 above
$1,514/mo est. ?
5 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$97,365
$97,365 above
$2,865/mo est. ?
8 km 6.6L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$94,128
$94,128 above
$2,770/mo est. ?
5 km 6.6L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$46,825
$46,825 above
$1,378/mo est. ?
6 km 2.7L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$91,025
$91,025 above
$2,679/mo est. ?
5 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details

Save a search, and we'll alert you when there are new listings that match exactly what you're looking for.

$28,990
$28,990 above
$853/mo est. ?
5 km 1.3L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$94,265
$94,265 above
$2,774/mo est. ?
5 km 6.6L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$87,560
$87,560 above
$2,577/mo est. ?
5 km 6.2L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$28,720
$28,720 above
$845/mo est. ?
5 km 1.3L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$56,955
$56,955 above
$1,676/mo est. ?
5 km 2.7L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$35,885
$35,885 above
$1,056/mo est. ?
5 km 1.3L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$32,973
$32,973 above
$972/mo est. ?
119,255 km 3.5L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$88,160
$88,160 above
$2,594/mo est. ?
5 km 6.2L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$76,260
$76,260 above
$2,244/mo est. ?
3 km 5.3L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$93,285
$93,285 above
$2,745/mo est. ?
5 km 6.6L

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$92,000
$92,000 above
$2,713/mo est. ?
9,754 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$17,880
$17,880 above
$527/mo est. ?
87,275 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$24,946
$24,946 above
$736/mo est. ?
154,942 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$81,000
$81,000 above
$2,389/mo est. ?
36,168 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details
$12,544
$12,544 above
$370/mo est. ?
135,312 km

Delray Buick GMC

Authorized EpicVIN dealer

4.7 Google 1497 reviews

33483, Delray Beach FL

Check Details

What’s more, Delray Buick GMC of Delray Beach has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Delray Buick GMC. Check out the listings today to find the right car for yourself. Delray Buick GMC is definitely the best place to buy used cars online.

4.9
Star icon

Based on 1105 Reviews

5
1054
4
33
3
6
2
1
1
8
0
3
Add Review
FR

Fran Rosen

Jan 21, 2021

Star icon

Two for Two!!! 👏👏👏Once again a job well done. 🏆Frank, your service department is superior and absolutely the best and without a doubt Number 1 when I compare it to other local dealers I’ve done business with in the past.🥇Fast, friendly, efficient and competent. When my car is finished and I’m driving home it’s such a great feeling to know that I can trust you will keep my car in perfect shape and not mislead me. Thank you so much for taking such wonderful care of me and my Encore!! Next oil change I promise not to bring Yogi. Thanks again!!! Added review January 21, 2021 Three for Three!!!👏👏👏Your service department is consistently outstanding! Frank is the best! He is professional, competent, patient, friendly, pleasant, honest, genuine, accommodating and he always goes over, above and beyond to help me. If I were to compare bringing my car to Frank for service vs all the other service departments I used in Florida and NJ it’s like being pampered in a spa vs being tortured in a dentist’s office! Thank you Frank!

NT

Nylle Thebes

Nov 24, 2021

Star icon

Had an excellent experience here, we were looking for the right vehicle for our growing family, and came across a 2019 Chevrolet Traverse online. After calling for the vehicle's availability we were advised it is still available, and sure enough when we arrived our representative "J. R" had the car readily available. Unlike some other places we visited before where either the vehicle was already sold or had other issues, there was no misinformation here. We were warmly greeted, J. R even gave us a virtual tour before our physical tour. The entire process was smooth and professional, got a great deal, we would recommend to anyone. God bless this establishment.

MM

Marc Mandel

Oct 13, 2021

Star icon

I bought a car from Delray Buick preowned cars department all the way in New Jersey. I must’ve emailed the staff 20 times with questions and each one was answered professionally and with great patience. I asked to have the car checked out by an outside dealer and they complied readily and even did not charge me. I had full confidence that I would receive the car Without surprises. I was not disappointed as it was in outstanding condition without a single issue. The car was delivered promptly and every detail was intended to. The sales people were kind, knowledgeable and went over the top to make sure that I was satisfied. Even after I received the car and had further questions, they were all too happy to answer them. I wish that I needed another car just so I could maintain the relationship With the dealership and certainly wish that I lived in the area because I know that they would take care of my car as if it were their own! If you need to get a car, whether it be used or new from the local area or from far away, I couldn’t recommend a better dealership. Top-notch-top to bottom!!!

KS

Kirk Stalnaker

Apr 9, 2021

Star icon

The service department was excellent. They didn't give me the run around like most dealerships do. The service manager was very courteous. I appreciated their prompt service diagnostic, and their understanding of my situation. Robert was an excellent service manager.

jb

jake brewer

Oct 29, 2021

Star icon

I bought my 2017 Yukon around the beginning of the year and love it. It recently needed some warranty work and to say the service department is amazing Would be an understatement. They exceeded my extremely high standards. Our tech Matt was awesome and our advisor Frank was also great. Earned a life long customer!

F

Fatima

Nov 30, 2016

Star icon

Very grateful for your guidance through the purchase of my new terrain! I appreciated your patience and overall pleasant demeanor during the whole process. Many thanks.

LP

Lise Pilot

Nov 29, 2016

Star icon

I just picked up my new GMC Acadia after a very pleasant and easy buying experience with Sabatino Nappi and Allan Oliviera. I highly recommend purchasing a new vehicle from Delray Buick GMC.

"I

"Loving it" Kera&Bill

Nov 28, 2016

Star icon

Leon, our salesman, was absolutely amazing!! We thank you so much for being so informative ,and ever so patient to take the time out to find the vehicle that best suited us. Referring friends and family is definite, no doubt about it!!

S

skipper

Nov 27, 2016

Star icon

Very helpful at time of purchase and follow up was terrific. My experience started out rough but Sabatino made the purchase easy. He was very professional and courteous.

R

Raulzitobn

Nov 26, 2016

Star icon

I really appreciate the service that I got there, Jeff help me with all my questions and all staf was pretty nice with me, great job!

G

Gary

Nov 25, 2016

Star icon

Recently purchased an Acadia from this dealership. Robert sengelman was my sales associate . He is very professional and curtious. I asked for a certain color combination and while this dealership did not have it in stock Robert was able to locate one for me. Robert also spent as much time needed to thourowly explain the vehicle features

DS

Delray skipoer

Nov 24, 2016

Star icon

Robert used many talents to find the exact vehicle that fit our needs and budget. We looked at several options eliminating some as we went until we found the exact fit.

G

GMCOwner

Nov 21, 2016

Star icon

I had a great experience with Thomas West and team. Thomas was very patient, knowledgeable, and helpful. He also knows how to treat customers with his exceptional customer services skills. There was absolutely no pressure from the time my wife and I walked in to he dealership. Everyone was very friendly. The best car buying experience I have ever had. Great Job Delray Buick GMC!!

LE

Lorraine Edmonson

Nov 19, 2016

Star icon

Tim Sweeney Salesman is the Best to deal with. Honest and respectable.No pressure.Made my Buick Encore Purchase Painless!

L

l11april

Nov 18, 2016

Star icon

Tim Sweeney went above and beyond his way as salesman. If it wasn't for him to assist me, I would of never returned. He made me feel comfortable, and most importantly he was honest and truthful. He stated the facts and did not scare me off like other car dealers. He found the right car for me to purchase. I love my Buick Encore !Jake Tuchman was knowledgeably and efficient. He too stepped above and beyond his financial role.Pleasure working with these 2 gentlemen.Thank you Guys!!You are the BEST!!!

AH

Ana H.

Nov 15, 2016

Star icon

I bought my 2016 Buick Lacrosse at Coral Springs dealership. I had a problem with the vehicle and after calling my dealership service department I decided to take my vehicle to Delray Beach dealership instead. I was quite surprised with the high level of customer service over there. I was well attended by Bob Heinsohn who arranged a loaner vehicle and kept me in the loop with the problems of my vehicle. Very happy with the service.

D

Diddy

Nov 15, 2016

Star icon

I had to help a lady with a used 2014 Jeep Grand Cherokee. She had a flat tire on her Jeep. The tires on the Jeep were all dry rotted, she told me that she bought the Jeep 3 week's ago and on top of that the Delay Buick GMC didn't give her the spare tire with the Jeep when she bought it. So beware of buying used cars at any dealership. I know that when a dealer re sells a used car they are suspost to replace the tires and how can you not check if there is a spare tire before re selling the car. Also the dealership should replace the battery and brakes. Thanks concerned citizen in

K

KJB

Nov 14, 2016

Star icon

Really had a wonderful experience at Delray Buick/GMC . Cheryl Burke was a pleasure to work with. Very Happy with my new GMC Acadia. Thank you !!!

B

Boynton,demmy

Nov 14, 2016

Star icon

The purchase of a new LaCrosse was made easy and pleasureable with the help of Thomas West and Jake Tuchman.Since this is our third LaCrosse the sales pitch was not to difficult but review of new details made it easier.

DP

Diane Plante

Nov 14, 2016

Star icon

I was greaded very well at Delray Buick GMC, John & Jeff was great to deal with, they help me choose the best car for me with no pressure. I had a great experience at your dealership comparing to other one I went to. I would recommend recommend Delray Buick GMC to my family and friends.

R

richf21

Nov 13, 2016

Star icon

I shopped around and went to a number of dealerships in South Florida looking for a new car. While I was disappointed in almost every place I went to, Delray Buick GMC was in a catagory by itself. In my opinion, this dealership by far had the best sales person who went out of his way to make the car buying experience more convenient (Alex Sotelo) and the best managers (John Catalano and Jake Tuchman). Not only do I love the new car, I left feeling like if anything went wrong, this group would go out of their way to fix the issue immediately. I would highly recommend Alex and the dealership compared to all other GMC dealerships in South FL.Rich

L

Laura

Nov 11, 2016

Star icon

Bob, my service representative, is amazing. Worth making the trip to this dealership to work with someone that is smart and cares.

W

Wanfasbuick

Nov 10, 2016

Star icon

Robert is an asset to your dealership. He made it real easy . We will be back to buy another car. We purchased 2 cars and I would tell my friends to come see him if they need a car.

D

Dfernandezatpfgofboca.com

Nov 10, 2016

Star icon

Robert was a pleasure to work with. No hard sales, just good courteous professional approach with the extra effort. Everything he said he would do he did. From the front door reception personal to manager the service is exceptional.

M

Ms_KiKi_83

Nov 9, 2016

Star icon

I have been to sooooo many dealerships looking for a vehicle. I was tire of looking and every place I went the customer service and staff were HORRIBLE. During my online search I saw Delray Buick GMC , after coming from one dealership I made my way to Delray Buick GMC and My Experience there was OUTSTANDING. I had a chance to work with George Deeb. He is the best and made sure I was very satisfied with vehicle from the moment I was introduced to him he was "EXCELLENT". He knows how to do his job well and very well. I would highly recommend my friends and family to Delray Buick GMC. The sales and Finance are THE BEST especially Mike Mizrahi He went over the top for me to get me the best rate possible and i will forever be grateful. I love my vehicle and very happy with it. Delray Buick GCM is the place to go. The best car buying experience i have ever had!!!! KIKI :) :)

T

topdown14

Nov 7, 2016

Star icon

Have purchased many cars, since 1957. This was an exceptionally good experience. Courteous, and knowledgeable. Alex Sotelo could not have been nicer (5 STARS). The car is fun to drive.

H

Happybyr75

Nov 7, 2016

Star icon

Sales and Finance staff are THE BEST!Experienced, professional, polite, sincere and fun dealership...the best car buying experience in my lifetime. I recommend Delray Buick GMC to all my freinds and community! Steve

S

sucker

Nov 7, 2016

Star icon

Test drove a car, decided to purchase. Salesman said same car on sales floor and never driven that would be ours. Sounds great! Turns out was a model year older. Contacted the salesman next day, he said to come down, redo paperwork, and get the new car. Arrived at dealership, were told he had no right to say that and would not stand by the deal. Our old car was gone and we were strong armed into signing 'better'deal for the year older car. Funny salesman could take our monry originally, but no power to do the right thing.

S

sstephens1024

Nov 6, 2016

Star icon

Jeff and Tony were extremely helpful in finding my perfect new vehicle. They both took time to make sure I was well taken care of and created the best experience possible!

C

CYU-bSu-9Mb-AWf

Nov 6, 2016

Star icon

The new lease agreement was handled by DANIEL FIELDER who is a gentleman and delivered 100% on all that we agreed upon. I would recommend anyone seeking to purchase a Buick to see DANIEL FIELDER.I have also had my previous 2014 Lacrosse serviced during my lease period and have found MARK WILLIS (service adviser) very efficient and accommodating.

D

DaughterOfChrist

Nov 4, 2016

Star icon

Thank you for Fernando for making car buying such a breeze for both my family and I. It was a pleasure, glad we came in.

T

Terrain#3

Nov 3, 2016

Star icon

Mr. Pagan was very helpful and continues to answer any questions I have regarding my car. Because of his service I would recommend the dealership to my friends and family.

A

Abaren

Nov 2, 2016

Star icon

All staff was great and easy to work with. Thomas west went above and beyond and was knowledge and helpful in all ways including picking up my car in lake worth and taking it to dealer. Could not amhave asked for better service.

L

lumoduke

Nov 2, 2016

Star icon

I went into the dealership and was greeted by dan Fielder. He was great to work with. Found the car that I wanted and got a great deal. He took what is usually a stressful experience and made is stress free. Thanks DanJon S.

CW

Cleveland Wester

Nov 2, 2016

Star icon

I purchased a car and George was outstanding and communicated with me during the entire process. No pushy service just a honest deal with great engagement skills that made me trust him. Mike in finance also was professional during the process of car buying.

M

Mayrene

Nov 1, 2016

Star icon

My visit a GMC Buick and Delray Beach was very nice the staff was very helpful everyone was very pleasant my salesman was very nice and patient and made the purchase of my 2016 Buick Lacrosse very nice I would definitely Recommend delray Buick .

C

car225

Nov 1, 2016

Star icon

Terrific Knowledable Sales Person Cheryl Burke who goes out of her way to deliver on all your requests and needsgreat Finance Jake TuchmanTop Manager who Knows Customer needs

A

A.Thomas

Oct 31, 2016

Star icon

I went in and purchased a LaCrosse and I am overly pleased with my new car! Thank you so much Fernando, very quick and easy purchase.

F

Fpagan24

Oct 31, 2016

Star icon

Went in on a busy Friday afternoon, and expected to be harassed to buy something but had the opposite effect, I had nothing but a great experience and I was in total shock that things went so smooth. It has been my biggest fear in going to buy a new car. I found the facility to be very nice and well maintained and my sales men to be a respectful, funny gentleman who made the experience very comfortable and quite enjoyable Mr.Pagan. Have recommended to my close friends already.

F

Frank

Oct 30, 2016

Star icon

Went in just to browse around before going to other dealerships but got a great vibe from the staff and the facility, Mr.Fernando was great help and really put me at ease with my discussion I have recommended to friends already and will be coming back to trade in my wife'a car soon enough.

M

Mpertusi

Oct 30, 2016

Star icon

I normally don't write reviews, so you know this was a great experience. Dan Fielder, greeted me at the door and immediately made me feel at ease. This is my first car so as a customer I expected nothing but the best. Dan took his time and explained the entire process to me in a way that I was able to understand. I highly recommend you give this dealer a chance. You wont regret it : )

M

mpertusi

Oct 30, 2016

Star icon

I normally don't write reviews, so you know this was a great experience. Dan Fielder, greeted me at the door and immediately made me feel at ease. This is my first car so as a customer I expected nothing but the best. Dan took his time and explained the entire process to me in a way that I was able to understand. I highly recommend you give this dealer a chance. You wont regret it : )

D

DelrayCustomer

Oct 30, 2016

Star icon

Dan knows his product and is enthusiastic. Dan makes the process quick and easy. Tony in finance also did his part to make the numbers work and the process as painless as possible

B

Buick4Life

Oct 29, 2016

Star icon

Shopping for a new car can be stressful and time consuming but these guys made it not only enjoyable, but fun! Everyone is so friendly and helpful, I feel like I'm getting much more than a car but am becoming part of the GMC BUICK family for years to come and I couldn't be happier. Thank you Allan and Sabatino, absolutely THE BEST in customer service.

D

DaveChapman

Oct 29, 2016

Star icon

Best decision ever, we had a rough time trying to find the right vehicle for my wife after long days trying to find the right fit for her we decided to stop at Delray GMC just to look at different options ,as soon as we walked in we were greeted by Fernando he was amazing he went above and beyond to make sure we felt comfortable with our purchase , he was very knowledgeable and he even gave us a rundown on the special settings and security features from a few different models , we felt really comfortable dealing with him , we Felt his honesty about making sure we were happy with our purchase , we never felt rushed or trying to be convinced to purchase something we didn't want , so we ARE EXTREMELY THANKFUL WE STOPPED AT DELRAY GMC THANKS FERNANDO my wife and I are super happy ..

P

Perry

Oct 28, 2016

Star icon

Dan Fielder did it again, just got a GMC Canyon for my son and I, he came through with great service no haggling and a great experience once again!!!! Thank you so very much......

LS

Linda Santosuosso

Oct 28, 2016

Star icon

I came to the dealership and was greeted by Thomas West. He was so nice and was so knowledgeable, it made me want the Envision, for sure.

D

Donald

Oct 28, 2016

Star icon

Thomas West was so helpful with getting rid of our old lease and buying the new GMC. Would recommend him highly, great job THOMAS WEST!

P

PerryM

Oct 28, 2016

Star icon

Dan Fielder did it again, just got a GMC Canyon for my son and I, he came through with great service no haggling and a great experience once again!!!! Thank you so very much......

JM

Jennifer Murton

Oct 27, 2016

Star icon

We went to Delray GMC/BUICK yesterday to look for me new Buick Encore. Sava was our product specialist he was very patient and answered any ridiculous question we asked. Extremely friendly and knowledgeable. Www left with our new car that evening. We came back tonight to complete the paperwork a d we all know that takes forever however they did their best to make it as quick as possible. Allan the sales manager helped with our paperwork and was just as friendly and knowledgeable. Overall it was a great experience. ( by the way they have a surplus of black 2016 encores. I'm sure Sava will give anyone a good deal!)

P

Peg

Oct 26, 2016

Star icon

I was dreading trading in my lease. I stopped by Delray Buick just "to kick a few tires", and had such a great experience, and loved my new car, that I drove away that afternoon in my new Terrain. Everyone made my decision and purchase easy. They were willing to work within my parameters, didn't try to coerce me in any way that was uncomfortable. I would recommend this dealership to everyone!

S

Sanjay25

Oct 25, 2016

Star icon

The personalization of a welcome sign greeted us as we entered the dealership. Jeff was friendly and knowledgeable about the vehicle. He was able to answer any questions we had making us feel solid not only in our vehicle choice but the entire purchasing process. The dealership, to include Jeff, was incredible in working with us despite some initial concerns over the previous ownership of our vehicle. They went above and beyond to ensure our satisfaction with the purchase of our vehicle.

M

MJM

Oct 24, 2016

Star icon

Very helpful personal attention to the needs of people who want to purchase a vehicle. Very professional service that made the buying experience a joy, not a pain.

R&

R & N

Oct 19, 2016

Star icon

We were always treated with great courtesy by the entire Delray Buick GMC. Our product specialist Leon Timothee listened to our requests, never pressured us to take any decisions and was very helpful towards great options regarding the right vehicle and the right budget. Overall, we felt this was the right place to find a reliable car for our family, and are very happy with our choice. Thank you once again Leon and the entire team at Delray Buick GMC for a great experience!

A

Amy

Oct 16, 2016

Star icon

Sava made the arduous lease process painless. He made me feel comfortable and confident with my choice of vehicles. I had many choices of lease options but I chose the encore because I felt comfortable with him. This is the second car my family have leased with Sava and definately will not be the last Thank you.

SW

stacie with an i

Oct 14, 2016

Star icon

I received wonderful customer service and professionalism from Sava. He was patient and funny as well. He made sure that I was satisfied with the color off my vehicle inside and out. I am glad I went through the side door and greeted by this gentleman.Stacie B

MS

Mauricio S Roman

Oct 10, 2016

Star icon

My sales person, Thomas, did an excellent job in making sure the sale went as smoothly as it could. From selecting the vehicle, having my trade in appraised and helping with paperwork with a busy but cordial finance lady. Highly recommended dealership.

K

Kathy

Oct 10, 2016

Star icon

Great customer service. Thomas west in sales was excellent very helpful. And Jacqueline in finance explained everything very well. Overall great experience. I would definitely recommend this dealership

B

B.P.

Oct 9, 2016

Star icon

I purchased a used car off the lot, and had a great experience. All of the staff made me feel welcomed. They really went out of their way to make a solid deal for me in a comfortable budget range. All of the staff seemed like a big happy family, that played each of their roles properly. It was an hour drive for me but worth the distance!

W5

Williams,sean 5519

Oct 8, 2016

Star icon

They got me the car that I wanted at a great price. I was very happy with my vehicle I will be back for my next vehicle.

D

Dustie76

Oct 6, 2016

Star icon

Stephanie is absolutely fantastic. They genuinely care and they went above and beyond for me putting my safety and needs before their pockets ...not something you find very often these days!

F

Firecastle

Oct 3, 2016

Star icon

I totally underestimated the sales person when I first met her. And even though I responded to her sarcastic and negitvely she persisted and earned my business. She could of taken my attitude personal because I was very condensending. But she even tried harder. I have been trucks off and on at this location for almost 30 years and this has been the best experience ever. A great part was due to the my sales person. Cheryl has an amazing attitude and personality along tinasious. Your sales people could learn a lot from her.

L

Libra717

Oct 3, 2016

Star icon

Thomas and the manager tony went above and beyond very personable and very knowledgable it was a pleasure they were so informative and very helpful..

Y

Yvette1

Oct 1, 2016

Star icon

Leon, the salesman whom I worked with was very courteous and professional. I felt very welcome there. He made my car buying experience smooth and easy.

J

Jmazzo718

Sep 29, 2016

Star icon

Dan was by far the best sales person we have ever had. Great experience buying from him. I highly recommend anyone buying from this dealership and from Dan.

D

Dorothy75

Sep 28, 2016

Star icon

Fernando Pagan was awesome. Went to get a car for my mom. He was great. Gave her a great price, a great trade-in, and the service was impeccable. John was great, as was Jake in the finance department. Would definitely return and recommend.

BS

Birthe Schott

Sep 24, 2016

Star icon

Our thanks to Fernando Pagan and John Catalano for making our car-buying experience so pleasant.Fernando Pagan was especially helpful and spent a lot of time explaining all new safety features of the Encore. Also set up Bluetooth and On-Star, all in a very professional manner. A very professional dealership.

I

ishkabob1329

Sep 24, 2016

Star icon

Leasing or buying a Buick from this dealership is a great experience. My salesperson was so very helpful in helping me select the Buick La Crosse that would fit my budget.

R

Roseverano

Sep 19, 2016

Star icon

I never had a car buying experience like this, all the staff was very kind and helpful, especially Daniel our sales man and Jacqueline in Finance. It was enjoyable actually, no pressure. Thank you for a great car and car buying experience.

C

Chuckg

Sep 18, 2016

Star icon

My thanks to Saba, Daniel, Jacqueline and Allen for making it so easy to make the decision to buy at Delray GMC. Fast, courteous and friendly service all around-- and second-mile service from Saba on delivery.

D

DMATMON

Sep 16, 2016

Star icon

I went with my father-in-law who is 92 to purchase a Buick. He knew what he wanted and Fernando brought the car to the front immediately...he didn't try to sell us something he didn't want, didn't try to to up-sale us on a newer model or a larger vehicle. He was patient, professional and explained everything slowly and deliberately so that we could understand. He over-extended himself to make sure that we received every discount and promotion to wich we were entitled. We had a leased car to return and he arranged for the car to be picked up and returned. Since the papers weren't ready on the day the car was, Fernando came to the house with the documents to be signed to save my father-in-law a trip to the dealership.I guess customer service is a priority with Fernando and it goes a long way!!! Thanks!!!AND THE FACT THAT HE HAS A SON WHO IS A NAVY SEAL MAY HAVE PREJUDICED MY REVIEW!!!! LOL!!!

R

Robin

Sep 16, 2016

Star icon

I had the worst experience ever at this dealership service department. My service guy was very rude, very unprofessional, and had a don't care attitude, and I was charged a $150.00 dollars for nothing. I will never go to this dealership service department again. VERY POOR SERVICE

L

Leah

Sep 14, 2016

Star icon

Although we expected a high pressure salesperson, when we were just 'looking' for a new car, we were pleasantly surprised (and lucky) to be introduced to Dan Fielder.We found him to be friendly and knowledgeable. Because of this we wound up buying the car instead of just looking.We are very happy with our decision.

J

Jtccdc2009

Sep 13, 2016

Star icon

We had a Great experience with Leon. He was very helpful and great. He explained everything in detail and stayed very late after closing hours to get our SUV. We are very Happy with Leon and highly recomend him to guide You through for any future purchases. His manager was also very helpful and they work well together in getting what we wanted. We are very satisfied with there knowledge and recomend them.

S

Shery.regal

Sep 10, 2016

Star icon

My experience at Delray Buick GMC was the best experience I have ever had at a dealership while buying a vehicle. Leon Timothee and Mike Mizrahiwere very professional and treated me with the utmost respect. I will certainly refer all of my friends, family, etc. to them.

L

Laura

Sep 9, 2016

Star icon

My service representative, Bob, was so helpful from start to finish. He took care of my service issue as promised. Bob even took the time to drop me off at a local retailer while I waited. Car was washed and repaired on time. Great customer service.

BV

Bob Vollmer

Sep 8, 2016

Star icon

I am an old geek who makes a point of having a deal before going to a dealership. But after my wife and daughter met Saba Nappi at DBGMC, they came home and convinced me to go in and meet him and I am glad that they did. Saba helped me transition from a deal I had set up myself online and was not really happy with to a vehicle I'll be pleased to be driving. Saba and the Sales Mgr, Allan Oliveira saved me from myself on this purchase but the personnel in sales and service and reception were so friendly and professional that my wife and daughter and I will be staying with this dealership. Meeting the service staff and Mark Willis was fun, Mike and Tony were real pro's and very helpful with the contract stuff and John Catalano capped it off with a nice congratulatory gift basket. Best dealership I've ever dealt with.

ZM

Zachary Mazur

Sep 7, 2016

Star icon

This was my second GMC Terrain at GMC Delray. I hate the car buying experience, and dread going in. Sava Nappi and Sales Manager Allan made this car experience the best I have had. Both teamed to work toward a great deal, and didn't play any games. I really appreciate all their help and love my new Denali.Highly recommend going to see Sava

J

Joe

Sep 3, 2016

Star icon

Leon was very professional and very helpful and I would recommend him to my contacts and if I am in need for another car I will call Leon

K

Katy

Sep 2, 2016

Star icon

I was a pain in the neck, comparing vehicles, comparing dealership "out the door prices," asking multiple questions and making multiple visits to the dealership to be sure of exactly what features and which model of vehicle that I wanted. Tim Sweeney was the only salesperson, toward the end of this process, that returned my calls. He had an encyclopedia sized folder on me on the multiple vehicles at various dealerships that I was comparing. I kept telling him, "I found xyz vehicle at xyz dealership for this price, can you beat it?" In the end, because of his excellent service, I paid a little extra and bought my vehicle from Tim because he was nice to me. Tim spent several hours with me explaining all the features of my new vehicle. He was patient and kind, even when he thought he lost my business because his dealership couldn't beat another dealership's price. I highly recommend Tim Sweeney at Delray Buick GMC.

HL

Harvey LB

Sep 2, 2016

Star icon

Throughout the process Thomas repeatedly demonstrated that he is knowledgeable, friendly and honest. He constantly provided information and he followed up to assure good communication.

C

Caryn802

Sep 1, 2016

Star icon

So pleased, smoothest car buying experience. Everyone was knowledgeable and made this a pleasant transaction. I would definitely recommend the staff that I dealt with and will return for all of my car needs.

NC

new car

Sep 1, 2016

Star icon

Everyone was friendly and made me feel comfortable.I felt sure I was getting the right deal.I am very happy with my new car

F

floridason70

Aug 31, 2016

Star icon

Thank you Sabatino Nappi for your assistance on purchasing a GMC. You were very helpful and knowledgeable, allowing the process of the purchasing to go smoothly.

P

PerryM

Aug 31, 2016

Star icon

Brought my parents to Dan Fielder at Delray Buick GMC to lease a new Buick Encore his automotive experience and the way he took care of my older parents was nothing short of fantastic. I've been dealing with Dan for years and felt totally comfortable leaving my parents in his capable hands. Thank you Dan, they love the car and the experience.

RR

rene rodriguez

Aug 31, 2016

Star icon

Looking for a 4WD GMC sierra , fully equipped was a breeze with Delray Buick Gmc , they had many to pick from, we were approved quickly after submitting our application on line , and our sales man Sabatino Nappi was awesome, knowledgeable, and professional. Tony Eroglu the general sales manager was extremely helpful in our transaction. This dealership is highly recommended for any new or used vehicle deals..

RP

Regal proud

Aug 31, 2016

Star icon

Brought my Regal in for service . As always the personal attention I received from the salesman Daniel Fielder was above & beyond any service I have at at any dealership , he treats me as if I own the place , I could not be any more pleased.

O

Ontoledo

Aug 31, 2016

Star icon

Had a great experience dealing with Sabatino Nappi, best salesperson professional and knowledgeable of the GMC products and interface Android Apps. We purchased our New 2016 GMC Sierra 1500 and thanks to Saba working with us we finalized the deal. Great job Saba! Thank you Olga and Rene.

S

Sgerken

Aug 30, 2016

Star icon

My experience at Delray Buick GMC was the best ever. Starting with the product specialist Robert Sengelman who guided me thru the process of purchasing me new Buick Enclave. The entire staff are try professionals. I highly recommend this dear to anyone looking to purchase a new car.

R

robert

Aug 29, 2016

Star icon

I had a monthly payment in mind before I went car shopping,Alan worked some magic and got me a lower loan rate and lower payment than I expected. He was not pushy or aggressive and was focused on getting me the best deal.The process went smoothly and I was not left sitting for hours like I have been at other dealerships.I would definitely buy another car from this place.

J

josey123

Aug 29, 2016

Star icon

This was the most enjoyable, friendly,and most accomadating dealership I ever dealt with. My salesman I felt like he was family. Would only recommend people to buy at this dealership. I would never go anywhere else..

S

Shawn

Aug 26, 2016

Star icon

Purchased and picked up My new Yukon Denali From Delray Gmc yesterday and i am very happy with the customer service i received from them. These guys went above and beyond to make sure i was getting exactly what i wanted and beat all other dealers pricing and had the vehicle in stock. Highly Recommand this Dealer ship if you are looking for a Gmc. I want to send a special Thank you to Allan Oliveira (New Sales Manager)Jeffrey Waterhouse (Digital Sales Specialist)Jacqueline Barlow (Finance)I will be buying all my future Gmc Vehicles from Delray Gmc!

S

sharone1

Aug 26, 2016

Star icon

Purchased and picked up My new Yukon Denali From Delray Gmc yesterday and i am very happy with the customer service i received from them. These guys went above and beyond to make sure i was getting exactly what i wanted and beat all other dealers pricing and had the vehicle in stock. Highly Recommand this Dealer ship if you are looking for a Gmc. I want to send a special Thank you to Allan Oliveira (New Sales Manager)Jeffrey Waterhouse (Digital Sales Specialist)Jacqueline Barlow (Finance)I will be buying all my future Gmc Vehicles from Delray Gmc!

T

Tinaluv

Aug 25, 2016

Star icon

Daniel was awesome to deal with. Most pleasurable experience buying a car I've ever had. I will definitely be back for another vehicle in the future

D

delrayal

Aug 25, 2016

Star icon

I've dealt with horrible dealerships in the past, but Delray Buick GMC is a ray of sunshine. I dealt with Allan Oliveira, Cesar Tejada and Jacqueline Barlow. They are an awesome team. Ordered the 2017 Buick Enclave on Monday and picked it up on Wednesday. Cesar was terrific in going over the new technology and safety features and Jacqueline Barlow took over with the financing. They all made the purchase easy, simple and totally relaxing. I would recommend this dealership to anyone who doesn't like to hassle for a great deal. I got one great deal and did not have to hassle or try to negotiate. They advertise "Car Buying made Simple" and they do not lie.

KP

Karen Peterson

Aug 23, 2016

Star icon

Tim Sweeney was our sales person and he was very professional. He went beyond the needs of just doing his job. All our questions was answered with such knowledge of the vehicle. I would recommend giving him a call, especially if you want the best car buying experience ever.

WS

Wayne Striker

Aug 23, 2016

Star icon

Leased a 2016 Buick Regal, excellent Staff and Service. Easy to get get done, Very friendly and informative. I would return in an instant and recommend to anyone.

L

Linda

Aug 22, 2016

Star icon

I recently purchased a GMC Yukon from Delray Buick GMC and am really happy with the experience. Everyone was very friendly, was able to answer my questions and made the experience very easy. I did not feel pressured to buy and felt like I was dealing with professional and honest people. I would highly recommend this dealership and I would definitely go back! Definitely a better buying experience than I have had other places.

G

garyschneider3

Aug 22, 2016

Star icon

friendly grave a good deal and a lot of follow up highly recommend dealership i bought from other dealers delray buick was better than others

AP

Acadia purchase

Aug 20, 2016

Star icon

Overall great experience from start to finish. Will buy from them again! Professional, honest, clean, and just great to work with. Thank you for everything!

MO

mohammad othman

Aug 16, 2016

Star icon

excellent service I recommend every body to visit this dealer to take good deal

D

Darko

Aug 15, 2016

Star icon

Friendly atmosphere, good customer service, smooth transaction. I would recommend this dealership to anyone. Delray Buick GMC 2400 South Federal Highway Delray Beach, FL 33483.

SA

SCOTT ABRAMSON

Aug 14, 2016

Star icon

THE BEST DEALERSHIP AROUND SOUT FLORIDA GEORGE AND TONY COULDN'T BE MORE PROFESSIONAL I WOULD RECOMMEND BEFORE SHOP ANY WHER ELSE YOU VIST DELRAY BUICK A GREAT EXPERIENCE

B

Bellas69

Aug 13, 2016

Star icon

This is by far the greatest experience I had purchasing a car. Stephanie is very knowledgeable, great helpful personally, she makes you feel on top of the world, very caring and funny. She made me feel very comfortable throughout out the whole process . Also, the finance department, Mike, you are amazing! You made the impossible .. Possible!! I'm forever grateful to you and Stephanie and all the Delray Buick GMC they are part of my family now.

SC

Satisfied Customer

Aug 10, 2016

Star icon

Everyone one was very friendly, helpful, and the buying process was fantastic. I would indefinitely recommend this dealership!!! Awesome staff.

RS

rawand salman

Aug 10, 2016

Star icon

it was very nice and very nice service we take a good deal at this dealer at alland we took what we need it

G

Gibson

Aug 10, 2016

Star icon

Salesman Jeff Knox was very nice and friendly. Manager John Catalano made it a point to come over and introduce himself and made sure we were satisfied with everything. Jacque and Tony were professional and very thorough with all the financing details. Overall great experience.

RE

rita elaine 26

Aug 3, 2016

Star icon

Both Jeff Waterhouse and Allan Oliverira helped us get what we needed in the purchase they took the time to explain the safety features so we could make a choice.Both very good sales people.

SC

Sal C.

Aug 2, 2016

Star icon

Very clean, friendly, knowledgeable sales people and lots of inventory to choose from. No pressure.Good place to do business.

S

scottmazzo

Aug 2, 2016

Star icon

This dealership is very bad, I beg you NOT to purchase from them, They will change numbers , switch cars and speak to you like a 3 year old, I have owned 3 brand new Buicks, wanted to buy one yesterday and all they did was jerk me around, please DO NOT go there

BR

Blake Royal

Aug 2, 2016

Star icon

As a resident of South Broward, my options for dealers in the area were vast in both Miami Dade and Broward County. Thankfully my best friend purchased a new truck from Delray GMC just a few weeks prior, and referred me to Delray GMC. The drive was well worth it! From the moment I walked in I was greeted by a friendly staff who were not pushy or your typical aggressive car salesman or woman. I requested to speak with Cheryl Burke only because of the pleasant experience my friend had with her. She was very knowledgeable about the vehicle I was interested in which was a 2016 GMC Yukon (lease). After some sly negotiations on my part, Cheryl Burke and her Manager Allan Oliviera, were able to agree to my offer, and I could not have been happier. To make this transaction even easier for me, they even agreed to purchase a used vehicle I had and Alan Senhoreti was more that fair with the price he gave me. Financing was also a breeze with Jacqueline Barlow, the finance manager, who also gave me great deal and helped make this deal happen.In closing, If you are in the market for a new or used Buick, GMC, good coffee, or my 2006 extremely reliable Chevy Avalanche I sold them, I wouldn't deal with anyone else but Delray GMC. P.S. I hear the after purchase service is just as great, which was also a major reason for my choice.

V1

Vinny 16

Aug 1, 2016

Star icon

It was very nice experience we had in a car dealership in long time Thomas and the crew were excellent with us would recommend to family and friends

E

Ed70

Jul 31, 2016

Star icon

Most friendly and professional car dealership in my 50+ years of buying cars. No pressure and no hassle. Totally honest. I would recommend this dealership to anyone.

CK

Courtney Knox

Jul 31, 2016

Star icon

Jeff knox helped me find a car that was perfect for me. It was in my price range and gave me all that i was looking for in a car.

M

marymanagement

Jul 31, 2016

Star icon

There were several opportunities for the dealership to give me excellent service. They went beyond what I expected even getting other, non members involved in getting my new car ready for delivery. Jeff even involved a detail gentleman who was wonderful in attending to my needs..

HR

Heidi R.

Jul 29, 2016

Star icon

After visiting 3 other dealerships before Delray Buick, I found them--the sales person/training manager, sales manager, finance manager, receptionists, one of the owners as well--all very customer-oriented that made my leasing experience with them most accommodating to my needs in leasing a new vehicle. It was really refreshing--especially given the negative experiences I'd had with the previous 3 dealerships!

F

FrankB

Jul 28, 2016

Star icon

My wife and I recently went to Delray GMC Buick dealership to check out pricing to lease a 2016 Buick Regal. We knew one of the sales representatives (product specialists) and asked to see him... his name is Jeff Knox. If ANYONE goes to this dealership... you must ask for Jeff as your sales person...We had discussed the target vehicle we liked, features, etc. and what we wanted for a monthly payment - and left it to Jeff to "make it happen"... and "make it happen" he did indeed!!! He went over the inventory available worked with us on prioritizing features and comparisons and handled every one of our concerns and questions. When it came to making the vehicle match the monthly... he enlisted his sales manager, John C. to help "make that happen"... John worked with us on every angle (including the best option for us to take care of an early lease termination for our current vehicle (not a GMC - not even one of their vehicles...), Jeff and John were terrific!! Additionally, we filled out, completed and finalized our leasing experience with Jacqueline Barlow who was extremely helpful, knowledgeable and professional and friendly... she made the process "easy". We went through the paperwork and "crossed the T's and dotted the I's" and we were in our new Buick Regal Turbo and out the door... Thanks to all for your personalized touch and helpfulness in "making it happen". Bottom line, our experience and satisfaction with this dealership, their staff and representatives is 110% satisfied!! Again, the entire dealership is fantastic, but I highly recommend you ask for Jeff Knox when you go in... he WILL "make it happen"!!

P

PatD

Jul 26, 2016

Star icon

Nice people won't really move on prices. Just do your research before you go in and you'll be just fine. Finance guy is a UF Frat boy.

M

mfg614

Jul 26, 2016

Star icon

The team has consistently provided my wife and I with excellent service. From the purchase/lease through to repairs and accident damage the Team at buick have been on point. I really enjoy speaking with people that know their job, have pride in their work and have years of experience under their belt.I actually smile when thinking about taking my buick enclave in for service!Mark is my account rep in the service dept. Thank you!

H

Happy-go-lucky

Jul 20, 2016

Star icon

I bought a 2016 Yukon from tim Sweeney who was wonderful to work with,worked hard and got me everything I wanted. The managers made me a great deal I could not resist. The whole staff was wonderful all the way through finance. The absolute best auto buying experience.

F

Fendi13

Jul 18, 2016

Star icon

We went looking for a car for my teenage daughter. We had one car in mind. But after the test drive decided to look at a couple of other cars on the lot. We looked at about six other cars until we found it. The Chevy Cruze. Perfect starter car. It had everything in. It we wanted. Very happy with our sales rep George. Communication was great. No pressure sales. Overall great place to do business.

J

John213

Jul 17, 2016

Star icon

Kudos to Mr Sengelmann! Very helpful and friendly. Easy to deal with. Traded in my car for a pickup, very happy with the experience. Thank you.

V

Vicki8674

Jul 17, 2016

Star icon

John Esche was a pleasure to work.with. He was very helpful & understanding of all the issues involved. Delray GMC will be the place I will go for all my car deals.

B

bagman522

Jul 17, 2016

Star icon

USALLY BUYING OR LEASING A NEW VEICHLE IS BAD AND LONG PROCESS TODAY AT DELRAY LDelray Buick GMC2400 South Federal HighwayDelray Beach, FL 33483Share Your ExperienceYour overall rating of this dealership Would you recommend this dealership? YesNoTitle of your reviewYour review Length so far: 152 (25 word minimum)EASING MY NEW TOY WAS AN EXCITING EXPERIENCE..FIRST CONTACING TRUE CAR THEN HAVIBF JEFF WATERHOUSE GETTING TO ME WITH IN MINUTESFINDING THE ARCADIA I WANTED {A NEEDLE IN THE HAY STACK} TO ALAN OLIVEIRA MAKING A CREATIVE DEAL TO MISS MONEY (JACQUELINE BARLOW 'AND YES DONT FORGET MEETING MARK IN SERVICETHESE PEOPLE BECAME MY NEW BEST FRIENDS..USALLY I TAKE THE ADS OFF THE BACK OF MY VEICHLE {DONT LIKE TO GIVE FREE ADVERTISING}BUT I WILL PRODLY DRIVE MY NEW ONE OF KIND ACADIA LIMITED 2017 WITH PRIDE THAT I GOT IT AT DELRAY. OH YES THE RECEITTION WHEN MY WIFE ANDREA AND I WALKED INTO THIS STATE OF THE ART DEALERSHIPTHE YOUNG LADIES STOOD UP TO HELP MY WIFE AND I.A DAY TO REMEMBER JULY 17.2017..ARNOLD I STAHL

J

juliestruhl

Jul 12, 2016

Star icon

Walking into Delray Buick GMC was a last minute decision, but I am so thrilled I did:) After weeks of debating used vs. new, lease vs. purchase...this team had all the answers! Clueless as I walked in, the time spent on me and my decision was priceless and so appreciated. Every question I had was answered, and not once was I pressured toward a decision! There were so many options...each person I encountered was so personable, full of information, and experts on the brand. I would recommend Delray Buick GMC in a heartbeat!Thanks again!!!!

B

Buick

Jul 12, 2016

Star icon

Great experience, starting from Jeffrey everybody worked seamlessly as a team! Extremely friendly, no pressure atmosphere even if it was late sunday night. Jacqueline went an extra mile to have everything explained and done as promissed plus more! Thank You All!! See You soon!

P

PCS

Jul 10, 2016

Star icon

Gerry and Allan were honest, focused on what I asked for and worked hard to get it. They delivered everything I requested with a fair price and made good on all that they said they would. That's an experience that I've not had when buying cars in the past. I'd recommend these guys to anyone and will be a customer next time I'm in the market.

J

JackRiess

Jul 8, 2016

Star icon

I have had many new cars in my life time, 81 years,and this experience with Delray Buick, especially Fernando Pagan, was the best ever. Thank you Fernando.

M

Mcguirefam

Jul 8, 2016

Star icon

Stephanie helped our family coordinate the purchase of our car during an extremely hectic relocation to the area. Stephanie and Alan went above and beyond to ensure our time was well spent and the purchase of the car was seamless. Thank you again!

J

JOSE

Jul 3, 2016

Star icon

robert have been a great sales person . and have help me get what I wanted.he has info for me on what a great deal the terrain gmc suv is .so I am very happy with his helpfulinfo on my gmc terrrain

VT

Vickie T.

Jul 3, 2016

Star icon

Robert Sengelmann and the John the Manager at Delray Buick GMC were very kind and treated us with respect fairness. It was a very rewarding experience purchasing a car from these true professionals. I would recommend Robert and the Dealership to any of my friends.

R

Rodolfo

Jul 2, 2016

Star icon

From Robert sengelman and all the Managers and the service department Mark Willis I would definitely recommend this dealer because of the great team

BF

Buick Fan

Jun 29, 2016

Star icon

Everything about our purchasing and accepting delivery of our 2016 Buick Envision was an enjoyable experience. Ours is the first of the new model Envision sold by Delray Buick. Robert Sengelmann was concerned about our welfare and demonstrated a willingness to go the extra mile to make us happy. He is a great asset to the sales staff.Jackie Barlow was charming and concerned about getting us through the finance procedure quickly and efficiently. She also has a great sense of humor. Give her a raise.Allan Oliveira is a friendly and competent professional in every way. He demonstrated an honest desire to make our experience a pleasant one. We feel that each of these people had an honest desire to make our experience a pleasant one. Our first visit to Delray Buick was while wintering here a few years ago and had a minor problem with our LaCross. We had a very positive experience with the service department, and since moving here permanently, that's what brought us back to Del Ray Buick. We hope to have a long relationship.

G

gaelso

Jun 24, 2016

Star icon

I have had the pleasure of enjoying several cars at Delray Buick GMC now and have been greatly satisfied thanks to the undivided attention of their staff. Again, thank you Gerald and Tony for your time, help and excellent customer service! Sincerely, Jennifer P.

M

marackerman

Jun 22, 2016

Star icon

My lease on my 2013 Acadia just ended and with the help of Jeff Knox, it was a very smooth transition signing a new lease for a 2016 Acadia. Jeff is very knowledgable, friendly and patient and was very helpful in making it a quick process for a fair price. Bob Heinsohn, Bob Viccica and Mark Willis in service have always been very helpful throughout my last lease and I am thankful to have a good relationship with a dealership with good sales and service teams.

F

France

Jun 19, 2016

Star icon

I like the way they take care of the customers, nicely and pleasant

E

Evantaylor

Jun 18, 2016

Star icon

We purchased our second Yukon Denali because during the course of our lease on our first Denali you made everything so easy. You resolved any issue we had ASAP and we have thoroughly enjoyed the car.

T

Tigthepro250

Jun 18, 2016

Star icon

Great experience all the way through the process. Never felt pressure to do anything I didn't want to. Great deal on a great car. The dealership was very nice, clean and everyone was friendly. Want an awesome deal ask for Jeff Knox!

GO

GMC owener35 years

Jun 14, 2016

Star icon

Had a very nice experience with the staff at Delray Buick GMC. All were friendly, courteous, and knowledgeable of all aspects of the sale. The facility was clean and inviting. Thanks to the staff for make the buying experience so comfortable.Thanks so much Wes and Cheryl

A

ArniesTerrain

Jun 11, 2016

Star icon

We walked into the dealership and were warmly greeted by a smiling Jeff Knox. He sat down with us and we told him what we were looking for and he showed us exactly what we wanted. We took the car for a drive and then he went over the entire car and its features. Having leased cars for the past 20 years I came to the showroom with many questions. After Jeff did a thorough job of going over the features, I think I had only one question left. He made it easy for me to make up my mind. We discussed price and we filled out some preliminary paperwork plus left a deposit. At all times he was so pleasant to talk to. The next day we came back after having returned my leased car to another dealership and then went through the final process of leasing my Terrain. We dealt with both Jeff and Jacqueline Barlow. Jacqueline was also very outgoing and made our experience pleasant. While we waited in the well-stocked, clean and comfortable lounge, people there were always asking if we wanted anything. When we were finished, we were very pleased with the way we were treated. When my lease is up, we will definitely go back to this dealship.

N

notsat

Jun 7, 2016

Star icon

Sat down with Tony Eroglu and had a great discussion. He explainedall the questions I had and then some, gave me a better perspective of theauto industry.He then went above and beyond my expectations of solving my problems.His only concern was to make sure I was completely satisfied and he reallydid that.Thank you. Tony

G

Grimace

Jun 6, 2016

Star icon

Can't say enough great things about Delray Buick. You will leave there 100% satisfied. Everyone there are not only completely professional but personable and makes you feel so comfortable!

C

Christine

Jun 2, 2016

Star icon

My experience was great I received a fare deal. The staff was organized and professional which made for a stress free purchase. My "sales associate", Jeffrey Young and his" sales manager" Allan Oliveira made it happen. The receptionist were educated and professional.

M

mosesrenegade

May 29, 2016

Star icon

I was skeptical at first of using any dealership near my area. I left Delray Buick GMC for last since my last experience in a Delray dealership was less than great. Let me tell you, best experience purchasing a vehicle yet. Easy, smooth, and I think perfect for anyone looking for a low key buying experience. I really enjoyed the experience and would return for another vehicle.

C

Carolschre

May 29, 2016

Star icon

My husband and I walked into the dealership ready for the typical car buying experience. Boy, were we wrong. Greeted by two lovely receptionists who stood up when we cam in. Then our salesman, Fernando Pagan came to greet us. He patiently explained our options, located the car we were looking for and the rest was history.Fernando made this purchase pleasant and bent over backwards to make sure we were happy.We were then introduced to to the financial "wizard", Jacquline Barlow. Again, the experience was pleasant and didn't feel pressured.I highly rcommend Delray Buick GMC for a fab. Buying experience.Carol and Barry SchreiberBuick Encore

RR

RC Rob

May 29, 2016

Star icon

This is one of my best experience when I buy a car. most the dealers just want you to buy a car from them and don't care if later you will regret because when you find out the really deal, but here at delray GMC Buick at delray beach Florida, people are professional they are very helpful to me an my wife and my too babies I bought a used car and they never push me to buy a new car or lease like some other places, for me is that simple if I want a new car I will ask for a new, if I want a red car I will ask for a red one, I don't like when I go to other dealers car and ask for one thing and their answer is offer something different, so my point is if you go to Delray GMC Buik, they will help for what you need and you want, not for the dealer want, that's great, that why Delray GMC Buik they are fast, professional, and honest from the beginning to the end of the process, ask for Sthephanie Hernadez and Alan they are great.

R

RC

May 28, 2016

Star icon

I went in a Saturday night almost at the closing time and they help me with no rush no pressure and I can tell you they answered all my questions with no compromise that to buy a car gave me time so I could think my options and make a decision. That's what people need think the right car right price make numbers so when people sign the final contract there is not a single change in the first numbers, so this is a trust dealer I work with Stephanie Hernadez , and Allan Senhoreti very great people I recommend them.

E

ElizabethB_Mommy2Be

May 27, 2016

Star icon

Gerry (salesperson) and Alan (supervisor) were both wonderful to work with before I even arrived at the dealership, as I live in South Miami and am 9 months pregnant! I called to check about an internet special to make sure the car (2016 Yukon XL SLT) was available and that the deal was "as advertised" before I drove the 70+ miles up to Delray. They assured me that yes, the deal and car were as advertised and that I wouldn't have any unpleasant surprises upon arrival. When I got there the following day, Gerry couldn't have been more welcoming or easy to work with, and the car was shined up and sparkling for me. It was all so easy, and the price/deal exactly as advertised online - which saved me thousands over the prices I had been quoted (after negotiation) at Dealerships in Miami, and made it totally worth the drive to Delray! I only wish this dealership was closer so I could go there for my regular service - it was such a better experience than Williamson by me. Jacqueline in Finance was also extremely sweet and accommodating, even though the financing process took a while and she was there well after their normal closing time. The sales manager was wonderful for our delivery (he stayed to make sure I was happy with everything and even gave me a beautiful and delicious gift basket of treats to congratulate me on my new car!) - overall this was the best dealership experience I've ever had!

E

ElizabethB

May 27, 2016

Star icon

Gerry (salesperson) and Alan (supervisor) were both wonderful to work with before I even arrived at the dealership, as I live in South Miami and am 9 months pregnant! I called to check about an internet special to make sure the car (2016 Yukon XL SLT) was available and that the deal was "as advertised" before I drove the 70+ miles up to Delray. They assured me that yes, the deal and car were as advertised and that I wouldn't have any unpleasant surprises upon arrival. When I got there the following day, Gerry couldn't have been more welcoming or easy to work with, and the car was shined up and sparkling for me. It was all so easy, and the price/deal exactly as advertised online - which saved me thousands over the prices I had been quoted (after negotiation) at Dealerships in Miami, and made it totally worth the drive to Delray! I only wish this dealership was closer so I could go there for my regular service - it was such a better experience than Williamson by me. Jacqueline in Finance was also extremely sweet and accommodating, even though the financing process took a while and she was there well after their normal closing time. The sales manager was wonderful for our delivery (he stayed to make sure I was happy with everything and even gave me a beautiful and delicious gift basket of treats to congratulate me on my new car!) - overall this was the best dealership experience I've ever had!

D

dottiecfi

May 26, 2016

Star icon

Everyone I dealt with at Delray Buick/GMC was professional, courteous, friendly and easy to deal with.The whole experience from sales to financing and service was excellent.

DS

Donna Stone

May 25, 2016

Star icon

I just leased a 2016 Buick Encore from Delray Buick. This was a great experience. I had a super salesman, Sabatino (Sava) Nappi. He was very knowledgeable and explained everything to me about the car. He was patient was always available for questions. The manager, John Castelano was also a pleasure to work with. In fact, the entire staff was super - always asking if I wanted water or coffee. How nice! I would certainly recommend this dealership to any of my friends or relatives (or anyone else I know that is looking for a nice car).

DM

David M. Lile

May 25, 2016

Star icon

I was fortunate to have Daniel Fielder show me the many features and take me for a test drive. He was well versed on the Escort - there was no hard sell - I truely felt that Delray Buick really wanted me to be totally satisfied with the automobile and fully assured me of their continued support throughout the 39 months lease. I appreciated the tour of the plant meeting the service and parts experts, tony in finances. All in all - I was wholly satisfied with my experience at Delray Buick and do feel a part of their family.

R

Rbarenburg

May 24, 2016

Star icon

Jerry worked with us right through the end, always with a warm friendly smile. It was truly a pleasure to work with him. He made the car buying experience much more simpler than we thought.

M

mrmflpsx

May 24, 2016

Star icon

My buying experience at Delray BuicK GMC went very well from beginning to end. The salesman, Jeff Knox and Jackie Barlow in finance were very knowledgeable and thorough. It was a pleasure to buy the car there.

DJ

david jenkins

May 22, 2016

Star icon

i liked the service we got id buy agan i refered a friend and he got a 2015 sera pickup and loves it to so things george good man david jenkins

F2

Ferrari 2010

May 20, 2016

Star icon

Great experience and service. Very helpful and knowledgable. Both Robert and Allan made the buying experience easy and enjoyable. I would definitely recommend them in the future.

M

Mm3579

May 19, 2016

Star icon

I have been servicing my envoy for years with your dealership. Marc Willis has been a great service manager to me.. I had my envoy for 8yrs and 428,000 miles when Marc introduced me to Nick. He was no pressure but informative. So instead of an oil change I bought a used car that I feel comfortable with. Nick and the finance dept made the impossible possible! Nick and your team were great! Thank you

N

ndc7545bb

May 18, 2016

Star icon

Where to start, Alan, most polite,Manager I ever came across,and smartJeff Knox a jewel in a car salesperson,cant get to much betterOverall Sensational ExperienceFinance Person Jacqueline, beyond extradinaryWhat else can I say,great TEAM EFFORTA real great job, done by all

N

Noel1

May 18, 2016

Star icon

I had been putting off car shopping for a while. Prior to his death the pursuit of just the right car and deal was one of my husbands favorite activities and he was good at it. I then just had to pick from the best of two or three. Now knowing it was time to replace my car it was easier to put it off. I finally started to research on line and after weeks of looking at ads, pictures and "deals on line I narrowed it down to three makes and possible models.My greeting and attention at the Delray Buick Dealership was friendly and made my decision easy.A 2016 Buick Regal came home with me the same day.

C

Claudia1

May 17, 2016

Star icon

We came looking for a car and Robert help us find the right one. We are very pleased with the choice we made, Thanks to him and the staff members are amazing.

F

Foredimples

May 15, 2016

Star icon

Leon T. was an amazing! honest and friendly and made sure that I was taken care of. They also offered me a great deal on my trade in which is was a huge plus. Although I had to make several trips back to them it was ok because each time I was met with friendly faces. Leon T. took the time also follow up with me after my purchase which was a nice toucn

A

Alfredo

May 15, 2016

Star icon

I highly recommend going to see Robert at this dealer if you are looking for a new vehicle. He showed us all options and worked with our set budget to get us the car we really wanted and at a price that would fit. We will be back for sure and will send our friends over.Thanks Robert!

K

Kathleen40

May 14, 2016

Star icon

ENTERING THE DEALERSHIP WE WERE WELCOMED BY THE RECEPTIONIST AND SALESMAN, ROBERT SENGELMANN. Robert answered our questions and showed us the two models we requested. Robert was very positive and reassuring in his responses. He explained the "buying" process throughly as we completed the paperwork. Delivering the car, he set up and explained On Star to us. He was very focused on details. We appreciated his assistance and would recommend your dealership to anyone. He is to be commended.

C

chevyblue

May 14, 2016

Star icon

It was our first new car lease and Robert Sengelmann made it an easy and enjoyable experience. He took time to show us multiple options.

M

mich232

May 13, 2016

Star icon

my car was getting old and i was eyeing that new buick convertible so mark willis who normally services my car set me up with dan. Mark was awesome and always goes over the top to help me with my service needs and dan was awesome helping me set up my new car he even sat on the phone with on star and me for over 45 minutes just to get it set up!

JR

John R

May 13, 2016

Star icon

I bought my new Yukon XL Denali 2 years ago from Richard who made the process easy, although car buying is always stressful and takes too long. Since buying I have been very happy with my truck. My dealings since purchase have been with Mark Willis, service advisor. mark has been great to work with! He takes a personal interest in my truck and he is a really nice guy. I am very happy with Delray Buick GMC.

RW

Raphi Wald

May 12, 2016

Star icon

Gerald Duchatelier and Ahmet Eroglu helped me lease my new 2016 Buick Regal. They were excellent! I would recommend them to any friends or family looking for a Buick.

RW

R Wald

May 12, 2016

Star icon

Gerald Duchatelier and Ahmet Eroglu helped me lease my new 2016 Buick Regal. They were excellent!

DF

Digges Family

May 10, 2016

Star icon

First time having our Yukon Denali serviced at this dealership. Great experience, great service and the staff were all very professional. We will always be bringing our Yukon here.

R

rpiazza328

May 9, 2016

Star icon

I recently leased a 2016 GMC Terrain and it was a memorable experience. The staff at Delray Buick GMC from my salesman, Gerry Duchatelier, to the finance director, Tony Eroglu, were first-class. They were knowledgeable, professional, and friendly throughout the whole process. I love my new Terrain, and I would recommend Delray Buick GMC to my family and friends!

G

Gigi

May 8, 2016

Star icon

I would like to thank Mr. Leon for making my car buying as easy as possible. Mr. Leon had all the paper work ready for me when I arrive at the office Thank You so much Mr. Leon

RP

Ricardo Piazza

May 8, 2016

Star icon

I recently leased a 2016 GMC Terrain, and I had a memorable experience. My salesman, Gerry Duchatelier, was professional, knowledgeable, and friendly. The finance director, Tony Eroglu, also made the process easy and rewarding. Delray Buick GMC is a fantastic dealership, one I would recommend to my family and friends. First class team!

J

jeanac

May 6, 2016

Star icon

I enjoyed my experience very much! I knew I needed to leave the dealership that day with a new-to-me car and from the moment I walked in the door Stephanie was there to make sure I left happy! Spending time with Stephanie through the test drives was like spending time with a friend - she made the experience exciting and it was kind of like riding around with my own personal cheerleader in the car as she was supportive and informative! It was very scary buying my very first car all by myself, but she kept me relatively calm through the whole process and made me feel like a million bucks when I walked out the door and stepped into my very own new-to-me car. I have loved every minute of it! The best part is I had some silly questions for the next few days in a row and every time I stopped in to see if I could get my question answered they whole team was there right away to make sure my questions were answered. It was truly awesome and I am so thankful that I chose this dealership for my first car purchase.

JM

Jeno M

May 4, 2016

Star icon

Mr.Timothee was very helpful, kind, and very patient. It was my first buying a car and also my best first time thanks to Mr.Timothee was there to answer all my questions and needs!!

DC

Dan Castrillon

May 4, 2016

Star icon

Been here a few times and always treated with respect and patience. Brian Crystal is great. Never feel rushed or pushed into unnecessary repairs. You can feel confident that you're getting good the best most honest service. Sales department is also top notch. Recently leased a new Acadia and was able to beat a competitive price by almost 10%. Thomas West took the time to understand what we wanted and made it happen. Quick and painless.

W

WHRIV

May 3, 2016

Star icon

Jeff Knox did a fantastic job selling me my new 2016 Enclave. He really went beyond the normal level a car salesmen goes to make a sale. He brought out a car so my very sick wife could see how the seats feel for our long drive up to Vanderbilt University. He kept in touch over a long period as we were not sure of the car we were going to purchase. This is my third purchase from this dealership and I have had amazing service from this dealership in maintenance as well with Mark Willis. I have been working with this dealership for over ten years through one Yukon and two Enclaves and have truly enjoyed the time spent with the staff at Delray Buick GMC and would highly recommend this dealership to all of my friends, employees and family!

LD

Leah D

May 1, 2016

Star icon

I've been a customer at Delray Buick since 2005. I find the staff very congenial I have relied on Mark Willis in the service dept for my 2005 Buick. Now I have a 2016 Buick LaCrosse thanks to the delightful young salesman, Leon Tornabee.

J

Jrkozi

Apr 29, 2016

Star icon

Very happy with service I received especially from salesman Robert Sengelman who was exceptional in his helping me with my selection and financing. Very satisfied with my experience there

S

skipcreek001

Apr 27, 2016

Star icon

Great experience, great people, great results. A very Soecial thanks to Robert Sengelmann and Allan Oliveira! The entire team worked hard to put together the deal.

M

Marilyn

Apr 26, 2016

Star icon

I had an excellent experience at this dealership . From the time I walked in the entire staff were as friendly as could be, I felt like I new them for years. Dan was a super salesman, he was curtiouse and made me feel very comfortable. I would definetly recommend this dealership to others. Keep up the good customer relations.

T

Tbbanko

Apr 23, 2016

Star icon

Stephanie & Alan made our car buying experience nothing short of a joy. Stephanie listened to our wish list, budget, and needs. Rather than attempting to push our budget, she showed us the perfect cars for us. We are walking away with a beautiful, certified pre-owned SUV in our price range. Moreover, she treated us like family. I mean this sincerely. She had us join her in the breakroom for pizza while we waited on an appraisal and took care of us throughout the process. I would HIGHLY recommend checking this location out before heading anywhere else for a car!

L

leisureworldjack

Apr 22, 2016

Star icon

George Deeb quickly found a used car that met my price/quality/color requirements. The monthly Pancake breakfasts and car clean up is an added touch that sets this dealership apart. Thanks for a pleasant experience. Heading your way for future vehicles.

T

Travis14

Apr 21, 2016

Star icon

My wife and I where in the market to lease a vehicle for the first time and our salesman Jeff Knox was great. He worked to get us in the car we wanted for the price we wanted. Our finance rep Jacquiline Barlow was also very helpful and informative and made the process very simple and stress free.

B

Buick2016

Apr 21, 2016

Star icon

Best experience I have had in a long time purchasing a new vehicle. Great staff, patient and very helpful. Customer is definitely first at this dealership.

V

Vbinbica

Apr 20, 2016

Star icon

Mr. Knox was very knowleable and courteous. My wife and I greatly appreciate Jeff and the staff of Delray Buick. We have referred several of our. Friends because of the customer service!

J

JarrettHolmes

Apr 20, 2016

Star icon

I went to the dealer 4 times over a few months to look at many different trucks. Robert was professional and never pushy. I highly recommend him and the dealership for your future vehicle purchase.

BK

Bryan K Turer

Apr 19, 2016

Star icon

Came to just look at my options and the sales man Gerald was so so helpful and answered every question without having to ask another person which showed me that he knew all the answers. Tony the financial man made the loan happen as well as made as painless as possible.I've been buying cars for many years and this was the first time I was actually very satisfied with my purchase without the guilt. The whole team at the Delray GMC dealership really do deserve the recognition they get.

A

Amil

Apr 18, 2016

Star icon

Excellent experience at the Delray Buick GMCJeff was very nice and helpful. Very informative when explaining all the features of the Buick Cascada I was interested in. Provided insightful information about the lease program and assisted me in every step of the transaction Very satisfied with the customer service experience

EB

Eddie B

Apr 16, 2016

Star icon

Wasn't exactly happy to get news of the unexpected cost, but the service was as good as it gets considering. I typically bring my truck for any major work as well as my oil services.

D

Donna

Apr 15, 2016

Star icon

Gerald was great. He was pleasant, thorough, and guided us through the process. We wound up with a beautiful car with the features we wanted, at a fair price.

S

SUVbetter

Apr 14, 2016

Star icon

Mark Willis in service is the most efficient & fantastic service professional!He's been our go-to person for 10 years! We wouldn't think of going anywhere else but this place!

S

STEVESSIERRA

Apr 14, 2016

Star icon

This was the third vehicle that I've purchased from this dealer since 2000. Truck that I got this time was what I wanted. Priced well below what any other dealer, GMC OR OTHERWISE, of same type of vehicle had avaliable. The numbers were easily understood. Gerry, my salesman was a real nice guy. He di not pretend or give me that typical car sales line, "I'm here to work for you". I am tired of that sales pitch. Gerry & Jacqueline just did what had to be done to make the deal work. Great truck, hreat price, quick process and just plain nice people.

1

16Denali

Apr 14, 2016

Star icon

I've purchased several vehicles over the years and have dealt with several sales people. None of which were as thorough, knowledgeable, honest and professional as Sava. He and the rest of your team were a pleasure to work with, for this I thank you.

R&

R & R

Apr 13, 2016

Star icon

My husband had an appt. for service on his car and I went in to ask Thomas about a couple features on my new car. He came out and sat in the car with us and went over the items in question. He is always very positive, helpful, and friendly. We have purchased three cars with Thomas as our sales rep. and have been very pleased with the service and follow-up he has provided.We have contacted Mark Willis in the Service department for years, and he has always been friendly, and explained what the problem was, and suggested the proper repair.

S

SGrabel

Apr 10, 2016

Star icon

Excellent experience. Needed to special order a vehicle and the staff were extremely. Robert Sengelmann was extremely easy to work with and the entire staff was great, including Allan Oliveira, the sales manager and Camilla at reception. Would highly recommend them

G

GUNNY&DJ

Apr 8, 2016

Star icon

We are taking time to say how great the sales department staff at Delray Buick GMC were. The sales team that handled our purchase was Jeff Knox sales and Jacqueline Barlow closer. Both were very knowledgeable, pleasant, polite, answered all of our questions that we had on the Enclave. The quality of the 2016 Buick Enclave helped close the deal. It was much quieter then the Acadia SLT & the Traverse 2LT that we had rented a week each. Jeff went over everything with my wife and I, took his time and we covered everything. We took the Enclave for a nice test drive. We had come prepared with loan approvals from two of our banks but they were not needed. Jeff and Jacqueline had worked out a 0.0% interest financing through GMAC. We applied the savings to pay for the 10 year warranty that they offered. I was in sales for 30 years, Delray sales team, all the front end staff were great, Hopefully we will not require the service dept. staff except for general maintenance and required detailing to keep up with the Florida. The BEST dealership we have been in a long time.Darlene & Bill Beckwith Boynton BeachBought on 4/5 we have had 4 followup calls from Jeff, 1 each from 2 sales mgrs Allan Oliveira and JC Kent and 2 emails from managing partner Aric Gasper

B

BANDIT

Apr 7, 2016

Star icon

We had a very good experience working with Robert Sengelman also Jacqueline Barlow.. We were very happy to have made this dealership our FINAL choice..

3

3heartbeats

Apr 7, 2016

Star icon

My service and my relationship with the employees of the dealership was A +. Very professional and polite and friendly. I am very happy that we decided on the 2016 GMC Terrain. Hope to do business with tem again in 3 years. Thank you so much.

T

tmikus

Apr 4, 2016

Star icon

I was greeted by Alyssa Wynn when I entered the showroom. She was friendly, knowledgeable, and obviously committed to making sure that I was satisfied with every aspect of my purchase. Alyssa was an absolute pleasure to deal with. Jeancarlos Kent and Tony Eroglu went above and beyond, in a very narrow time frame, to make sure the transaction was flawless. I would, without hesitation, buy another vehicle from Delray Buick GMC.

R

Raul

Apr 1, 2016

Star icon

Great buying experience. There was no pressure. Everyone was so pleasant. Jerry was very helpful, informative and a super-nice guy.

J

Jnunez82

Mar 30, 2016

Star icon

I had the pleasure of working with Robert and Tony at Delray GMC. First let me start by saying when you are looking to purchase a new car there are a million places that will sell you a car, not as many that will help you select the correct car for you. I purchased a 2016 Yukon Denali and I have been so happy. My search started by looking at Mercedes and Escalades. To say the experience at those two dealerships was sub par is an understatement. Both dealerships asked me within the first 10 min if they could make me a deal would I buy today. Robert was the exact opposite! (Refreshing!) My wife and I had our first child 12 weeks ago and we were looking to move her out of her VW Beetle, as you can image a little small. Getting time to spend hours looking at cars with a newborn is not the easiest. I came by the dealership on a Friday by myself and explained what I was looking for and that I would need to bring my wife back as she would be the main driver. Robert was quick to show me the vehicle I was interested in while presenting all the features. We test drove 2 SUV's that day and discussed setting up a time for my wife to come back. Well it turned out we could only make it back the following Thursday. Once arriving for the appointment Robert showed us the vehicles we were interested. Again discussing the features and asking what was important to us. This time the test drive was a little longer as my wife needed to see if she would be comfortable in such a big SUV. While considering our options Robert even showed us some pre-owned SUV's. He introduced us to Bob the service writer and Alan one of the managers. When it came to pencil out the deal things went smooth and easy. There was no if I could would you scenerios. Just conversation about what made sense for us and for the dealership. Tony was fantastic in finance. Again another smooth easy conversation. He even ask another client to go after us as we had our 12 week old little girl present. During the delivery process Robert went over all the features again, set up our onstar system and set up on apps on ours phones. The entire process was great and I would without a doubt recommend buying from Robert and team!

R

Rodolfo

Mar 29, 2016

Star icon

What a wonderful experience with all the team. Thank you for helping us so much. We are very satisfied with your service you treated us like family

C

Carcrazy

Mar 29, 2016

Star icon

We had only a few days over Easter weekend to find a car. Jeff Knox, his sales manager Allen and business manager Tony Eroglu made it happen, including staying until 9:30 at night to close the deal and deliver the car, a beautiful Lacrosse. Thanks to all of you, you were terrific.

D

DLMcKay

Mar 28, 2016

Star icon

Everything was handled very smoothly by my salesman, Robert, the product specialist, Allen, and the finance guy, Mike. All three gentlemen were very professional and friendly and made the whole process very easy. There was no pressure of any kind and they all seemed as excited as I was about the deal. It was a very positive experience, in contrast to the experience we had purchasing my husband's car in January at another dealer which was a disaster. I'll go to them again, although hopefully won't need to for a while.

L

lawshort

Mar 28, 2016

Star icon

Great experience, very happy with purchase. Stephanie was very professional (and she is pretty cool also). would surely recommend to others. keep up the good work.

S

Sarahkyle22

Mar 27, 2016

Star icon

Amazing service from all the staff. Knowledgable and courteous, we had to wait for the financial adviser so they offered us some pizza they had ordered! Love my car and was able to get a price I could afford.

Q

qstina

Mar 27, 2016

Star icon

George was intelligent, knowledgeable about the process and made our experience pleasurable. He didn't pressure us, and he worked to get us a great deal.

C

Carol123

Mar 25, 2016

Star icon

They go out of their way for you in every department. From Jeff Young, my salesman, to Tony Eroglu in finance, the whole buying experience was smooth as silk. I love driving my new Encore and recommend Delray Buick to all my friends. I cant wait to bring my car in for service because I know they will treat me right.

P

persue

Mar 24, 2016

Star icon

The easiest and best dealership that we have ever dealt with from the minute you walk in the door to the completion of he Sale the whole place made you feel comfortable with no pressure. Great service too!

P

Persue

Mar 24, 2016

Star icon

From start to finish this dealership is absolutely the easiest and best dealership to do business with and service with Period......

JP

John P Reichard III

Mar 22, 2016

Star icon

From beginning to end, the purchase that I worked out was great. The pricing worked out very well with their price and the value of my trade.

R

Rruckle4411

Mar 22, 2016

Star icon

After a long 3 weeks of test driving and figuring out which vehicle was right for me. I ended my search at Delray GMC. Without hassle or going back and forth negotiating prices, Gabrielle and Allan found the right Yukon for me. Thank you again and I will be recommending anyone I may think interested in purchasing a new vehicle.

LW

Lynda Warren

Mar 21, 2016

Star icon

Jeffrey Knox was a gentleman and made the experience of buying a car from Delray Buicka pleasure.Everyone was helpful, knowledgeable & very pleasant to deal with.

SF

Sandy Fadeau

Mar 21, 2016

Star icon

The overall experience at Delray Buick GMC was amazing. Starting from the knowledge of their product, friendliness and quality of work was outstanding. Leon made my dream come true along with the finance manager that helped me close out an amazing deal. It Doesn't Get Any Better Than Delray! You guys rock!

IJ

irish joe

Mar 20, 2016

Star icon

purchase of the new buick verona could not have smoother. professional, courteous, and tuned in to our needs. all things as promised. very pleased with with the whole deal.

C

chuckles

Mar 18, 2016

Star icon

Everything went smooth as a shamrock shake! I would recommend the dealership/staff and pricing were right on spot.Staff was very nice and courteous.Don't forget pancake breakfast.

LB

Lakeriya brown

Mar 14, 2016

Star icon

JC was very knowledge and professional. I an very pleased with the admiration that was showed. He was very honest with me every step of the way and made sure I left the dealer happy. I never experienced this type of gratitude from a dealer.

S

StantheMan

Mar 14, 2016

Star icon

I owned a Regal several years ago & after a couple of Caddy's decided to check out the Regal before going the Caddy route.Stopped in to Delray Buick & met with James. After discussing options, colors, etc, James threw us the keys & we were off on a test ride without the sales guy! It was great. We loved the car & returned to discuss pricing etc. No pressure whatsoever. We agreed on a price & they handled everything including dealing with our current lease. James even activated On-Star & Xm radio for us.All in all, it was a long day, but we left happy in our brand new black Buick Regal.

2

2016Canyon

Mar 13, 2016

Star icon

Just purchased a new GMC Canyon from Jeff Knox at Delray Buick GMC on 3/12/16 great service and knowledge of the truck. He treats you like you are important and really matter, not like other dealers. Stop by and see Jeff he will take care of you.

R

RosanneA

Mar 9, 2016

Star icon

It has been 42 years since I last had a Buick. It was my first car when I learned to drive. I have now come full circle and once again own a Buick. The dealership was key to helping me make this decision. The salesperson, Thomas West, spent time going over every aspect of the car, answering all my questions, and building my confidence that he was genuinely interested in making this experienceA positive one.

J

JC

Mar 7, 2016

Star icon

We were very pleased with the kindness to our son as we purchased our vehicle. The salesmen were efficient and personable. We purchased two vehicle within 3 weeks time.

J

joelandkathy

Mar 6, 2016

Star icon

The staff were very helpful and courteous. I am completely satisfied with the four people that assisted me in the purchase of my vehicle. I would highly recommend this dealership.

R

roro102

Mar 4, 2016

Star icon

Gerald was knowledgable, he went out of his way to help me. I've waited for 5 years to purchase my new car, because I didn't want to get rip off. Now I got everything I wanted in my new car for a great price. God bless you brother!!!

E

Emad

Mar 4, 2016

Star icon

I went to Buick dealership to get car to my wife we liked the Buick Enclave the internet prices were very reasonable and we meet Nick he is a very friendly sales representative all the team in that dealership from the manger to sales representative is willing to help and they are very flexible We've got the car and my wife was very happy with the car and the price ??Thank you Nick

L

Logan2012

Mar 3, 2016

Star icon

The dealership was awesome they found the SUV I wanted and couldn't get it so they got me an upgraded one for the same price.

A

Annaburgos87

Mar 2, 2016

Star icon

My boyfriend and I had great experience with everyone we worked with. They were friendly and worked with us completely. They weren't pushy either which is what we were both used to dealing with employees in car dealerships. It made us both feel really comfortable with them and it felt like the process went by fast. I would highly recommend this dealership to anyone and especially to Jerry who was great to us. Jerry was very professional and welcoming which made us both feel very comfortable about making our purchase. Allan was great as well explaining everything to us and helping out with the price. We were very specific as to what we wanted to spend and he helped us reach a price that we were satisfied with for what we were getting. Jacqueline was very proficient. She explained everything to us as well in a timely manner and got us out the door into our brand new SUV. We will be returning customers. Thank you!

P

Pamela

Feb 28, 2016

Star icon

Great experience. Gabriella is awesome. I 'recommend you visit her. Everyone is very friendly and helpful. No high pressure. Iwill definately be back here again.

D

Denali

Feb 28, 2016

Star icon

Have dealt with many dealerships and many different brands of vehicles over the years, felt that Jeff Knox and the rest of the staff here did a great job. Not pushy, very informative, and followed up during and after the whole process very well.

B

BocaQueen77

Feb 26, 2016

Star icon

My lease was coming up and I was in the market for a new lease on a SUV. Through my own research I became very interested in the Acadia and Enclave. I originally went to another local dealer and was not happy. One hot summer day I stumbled into the delawrship and was met by Jeff Knox. He was fabulous. I was not ready to lease that day, but he still took a long time with me and was very informed about the vehicles. After I left he even emailed ball-park quotes. I knew that I waned to continue working with Jeff Knox and I even felt bad like i was cheating when I went to another dealership the next week. We kept in contact with Jeff politiely following up with me and when it was time I came into the dealership and wonderful Jeff was just as fabulous as I remembered. The whole dealership was friendly and the coffee is a nice touch. Also, the physical building is nice and clean. Go buy your next GMC or Buick from Jeff Knox and I promise you will not be disappointed!!!

P

puchikna

Feb 25, 2016

Star icon

Robert was very nice, my husband went to look for cars, then i went with him the next day, it was Robert's day off, and Robert went to the dealership to close the deal with us on his day off because my husband wanted to make the deal with him. He was very attentive and patient. Highly recommended!

Z

zgura

Feb 24, 2016

Star icon

i must have called at least five gmc dealerships until i came across gabrielle gaidot. gabrielle was very professional over the phone and asked all the right questions. when we meet the next day, she quickly showed me that she was very knowledgeable about the product. i was not looking for anything over the top. leftover 2015 elevation model serria pickup. looking forward to working out the numbers and driving away with a new truck. thank you gabrielle for a pleasant experience sz 2/24/16

P

Pursuitboats1

Feb 24, 2016

Star icon

I just purchased my new Sierra. Dealing with Jeff Knox was an absolute pleasure. Jeff is knowledgable, personable, and friendly. I recommend stopping in to see him, he makes the entire process effortless. Delray Buick GMC has their act together, Jeff, Al, and Jacqueline make buying a car an enjoyable experience!!

J

jal70

Feb 22, 2016

Star icon

I was looking for a very rare color GMC Yukon for my wife, apparently only about 20 in the entire country. In any case, I went to the deal after working with them online and I had the pleasure of meeting James M. Geraghty. James was a true professional, trustworthy and knowledgeable, most of all he was more concerned with meeting / exceeding our needs than pushing for a sale, we very much appreciate that being in sales ourselves. James located the vehicle we wanted and personally delivered it to my wife's office the following day. Excellent customer experience, I highly recommend that you go see James for your next purchase or lease.Sincerely, Joseph

G

gata9612

Feb 19, 2016

Star icon

Thank you for the wonderful work you do. I am never disappointed with your level of professionalism. As long as you continue to work here, we will continue to purchase here!! You didn't blow me off when I kept asking to test drive different cars. Even though I told you I may not purchase that day and I was just looking, you still treated me with dignity and gave me your undivided attention. You earned that sale buddy!!

IF

Ilona Friedman

Feb 19, 2016

Star icon

I have a lift on the back of my car that carries my scooter. Thomas West, my salesman, took the time to arrange for my new Yukon's transfer of the lift from one car to the other. It had to be worked on outside the facilities of the Buick dealership. He was a really big help. Besides making my purchase easy and comfortable.

L

Laura

Feb 18, 2016

Star icon

Service was great and a courtesy vehicle was offered.

J

Jonathoneads87

Feb 17, 2016

Star icon

The customer service and the selection of vehicles they had was great. The salesman walked you through everything and was not pushy. I would highly recommend this dealership.

PG

Packer Girl

Feb 16, 2016

Star icon

The staff are fabulous and nothing but helpful! Stephanie Hernandez is a pleasure to work with!! Everyone should come here first! The finance managers work hard to get you financed if there is a problem with your credit! CALL DELRAY BUICK -GMC TODAY!!

N

Nick1023

Feb 14, 2016

Star icon

This dealership should be the model for all other GM product dealers. What a great experience, I dread buying cars but Dan my sales person made it an enjoyable process. Besides the great price and service I did not feel any pressure from him at all. I did a lot of research before going and I didn't need to haggle for the price I wanted to pay. If you're in the market for a new GM vehicle go to this dealership you won't be disappointed.

D

dcdalton65

Feb 12, 2016

Star icon

My experience with salesman George Deeb was very knowledgeable and helpful. The entire staff went over and above in helping me achieve the best price to fit my budget to purchase my vehicle.

TO

Terrain owner

Feb 10, 2016

Star icon

I was happy to find that the dealership was able to get the exact car I want for a good price/deal.

M

maincrabman

Feb 5, 2016

Star icon

Dealing with Jeff Knox and have finalized deal with no stress. Handling my transfer of tags to NJ. Makes it easy for me buy a care from Jeff

R

rrs

Feb 3, 2016

Star icon

Excellent, thorough, friendly, reliable team that makes the customer feel like family! Great service from Ms. Hernandez and Mr. Mizrahi, who worked hard to make sure everything went smoothly and to our satisfaction. Thank you!

P

pat16

Feb 2, 2016

Star icon

Have been a BMW Buyer for 30 plus years and never had as good an experience as at Delray Buick, Fernando Pagan and Allen Oliveria were great would highly recommend

PM

Peterson, M

Feb 2, 2016

Star icon

From my first phone call when Leon answered on a Saturday evening until I drove away in my "new" used Buick Enclave the following Tuesday, I felt like I was a Number 1 priority in the hands of my salesman, Leon Timothee, and my financial representative, Mike Mizrahi. I had never experienced the purchase of a vehicle going so smoothly. Everyone in the department acknowledged my presence in such a friendly manner. Leon found the perfect make, model and color of Buick I had been searching for. Mike worked diligently on a Sunday to get the financing done. On Tuesday, papers were signed, Leon demonstrated every feature on the Enclave, and I drove away still amazed by my entire experience with Delray Buick GMC...while also enjoying country music on the SiriusXM stations Leon preset for me!

C

Cubanbread

Feb 2, 2016

Star icon

To start off I believe my experience there was too good to be true. I've never bought a car from a dealership, mainly because of all the bad mouthing from everyone, but buying from Delray Buick was very satisfying. I spent most of my day Saturday dealership hopping and first the place I stopped at didn't even give me the time of day, probably due to my age, and the second place wasn't any better. I got Buick and GMC and was meandering looking at a Verano i believe, i was actually looking for a Regal CXL, and here comes Stephanie checking to see if anybody was helping me. Sure at first i thought "Well here comes the shark to attack", but even after telling her the normal "I'm just looking today" spiel, she was dying to find me the right car even though I didn't even know what I wanted. After a couple test drives that same day I was sold on a 2012 Buick Regal GS, but I didn't want to be one of those people that buys the first car he thinks is great. I told Steph that i would be back the next day, she set up an appointment and I left. Next day I went to two dealers that are regarded amongst friends and family, both were waists of time due to the fact that they wanted to sell me cars that had none of the features I wanted or that were just in a different genre altogether. So I went back to Delray Buick and went through the tedious paperwork ,which is normal, and even that was a blast. Steph answered every question i could throw at her and not a single one was dumb in her book. They even got us pizza and hot chocolate. Nothing but good things to say about Delray Buick GMC, and I absolutely LOVE my Regal GS.

RM

Ron Mc

Feb 1, 2016

Star icon

This is my third truck I have purchased here. They go the distance to make the deal right. The only issue I had on my last purchase was getting the truck delivered with an appropriate wax job. After three try's I gave up. Other than that every thing else was perfect. Jacqueline work very had for me.

AP

allan p. levys

Feb 1, 2016

Star icon

I came in for a 25 dollar oil change and tire pressure check ( 2009 GMC Sierra truck which I bought new.) with a coupon they sent me ,,,They were courteous and at took me in right away ... Then after 30 minutes the service man came in and said that I need to have various fluid level changed and checked and showed me a estimate for $805 dollars,,, Not sure but I was schocked or went into OMG mode...They said i needed to top off gear fluid and various other levels and change fluids with only 36,500 miles on odometer..I recently had my truck checked in Greenwich, Ct. I knew mostly all was ok except for engine oil which needed to be changed..I settled for brake fluid change, and coolant flush, and New coolant.. Total was now $347 dollars,,Still outrageous ..and they agreed to top of all gear fluids..( was not reflected in bill) I did get a 15 dollar coupon discount but total labor was $183 dollars , brake fluid and oils $118..I never had any problems with this truck and most of my miles are highway miles and I do very little towing, My 5500 pound sailboat and 2500 pound trailer twice a year about 30 miles each years.,, My point and most know that after warranty you simply cannot go to a dealer for above reasons,,,!!! IF I were GMC they should get out of Truck bsuiness because if you bring in a perfectly good running truck in near mint condition and get handed an $805 estimated bill, WOW can you imagine if i had serious problems what my bill would be.. Previouly in 2014 I came in for balancing my tires, on my GMC truck with only 18,000 miles but the service man said they cannot be balanced due to minor cracking lines on sidewalls which they referred to as dry rot...OMG the first time,,I agreed to buying a new set of tires for $900 dollars,, In my opinion I thought the tries were fine and its not uncommon for truck tires to show a little cracking on firewalls due to large size of tires and also rather a common problem with Japaneese rubber compounds...2 times I have come into this dealer and gotten a huge bill which makes me question what is going on with their service pricing .....Moral !! Owner beware and if you are off warranty you really need to go elsewhere ..and may explain why so many are distrustful of Dealers in this country ..In case of need my other car is a 2005 Audi A4 Quatrro Avant wagon, 6spd manual with 1.8 engine, 125, 000 miles Only cost was a mandaotry timing change at 85,000 miles , ( 650 dollars ) and new tires ( 65,000 miles...) P6 tires are great ($750) Otherwise car is perfect and most likely will easily make it to 200,000 miles, On highway this A4 gets 36 mpg and has far superior 4 wheel driving to anything else I have owned including my GMC Sierra , but then again My truck can pull 9000 pounds. I recomend this truck to anyone but keep in mind its a 2009 with V8, 5.3 ,, I average around 17 MPG

GW

Gabrielle with Buick gmc Delray beach

Feb 1, 2016

Star icon

Gabrielle , was my sales specialist . She did a great job at getting my car ready for me to take home . Mr. Kent the Manager is one of the best at a dealership. Very detailed and there to help . My buying process has been great ! Thank you Delray Buick GMC.

B

BMousseri

Jan 31, 2016

Star icon

The staff here was superb! Gabrielle Gadiot was excellant in showing me the detials of my new Enclave.Very knowledable, professional and determined, Gabrielle did not rest until she found me the "perfect" Enclave. Definitely coming back to purchase a vehicle for my husband soon.

A

anonymous1

Jan 31, 2016

Star icon

This is the best dealership I've ever been to! The staff is friendly and very accommodating. Jeff Knox is a great person to work withan asset to the dealership. Ask for Jeff Knox if you come here!

C

chefcook4it123

Jan 31, 2016

Star icon

Car #2 it's always the same...Starbucks coffee, donuts, kisses, hugs, handsome sale reps, chocolate and most of all A BEAUTIFUL CAR! Big smiles all the way home.Hurry up 2019 I'm coming back for more!!No one does it better than Delray Buick. It's always a beautiful day to drive a buick.Thanks Thomas and Sabatino and every person from the front to the back.Much love, Martine Daniel Truly a buick lover

LA

Lee Ann

Jan 31, 2016

Star icon

My mother and I were both looking for vehicles and took our time looking around at various dealerships. Ultimately we kept going back to Jeff Knox at GMC. He was very friendly, knowledgeable, professional, and went above and beyond to help us both find vehicles we loved at a good price. He walked us through the entire process smoothly and efficiently. We love our cars and Jeff was so great to work with.

A

AbigailTaylorEncore

Jan 31, 2016

Star icon

My experience at Buick GMC had been really nice ,,, had a few bumps in the sales process but I have never been to such a great dealership. My sales specialist, Gabrielle Gaidot was very informative when going through the car functions and she took her time showing me how to set up my on star and Bluetooth. The Manager there Mr. Kent is wonderful . I highly recommend a Buick Encore and Gabrielle as your product specialist .

AY

Alex Y

Jan 31, 2016

Star icon

It was a pleasure dealing with Jeff Knox. Jeff is extremely knowledgeable , professional and patient. Jeff has shown great customer service even after delivery . We are very pleased! Looking forward in working with him on our next vehicule...

B

Beth

Jan 31, 2016

Star icon

I purchased my new Enclave from Delray Buick and I must say the experience was wonderful. Gabrielle Gaidot was exceptional in her service, taking the time to show us numerous vehicles with different options. Once we found the right one she then explained all the bells and whistle on my new car! Very professional, but so friendly that we felt at home. We had shopped other dealerships but came back here because of the people. We will definitely return for another purchase and recommend them to friends, family and associates.

Y

yogibear1

Jan 30, 2016

Star icon

Jeffrey Knox is a terrific salesman to work with. He is extremely accommodating, really works with you to get the best deal and a very nice person to work with.

VA

vin and laura

Jan 30, 2016

Star icon

Jeff Knox is a great salesman, very professional, knowledgeable, patient and understanding. He got us the car we wanted at the right price. Dealing with Jacqueline Barlow in finance was a pleasure. Everyone at the dealership was great!

QB

Queen bee

Jan 30, 2016

Star icon

Cannot say enough good things about the staff. They went above and beyond to get me the car that I really wanted. I would highly recommend doing business with them. Everything was taken care of for me just had to drive away. Thanks again for great serviceNancy Sterling

AS

Atwell, Stan, Karen

Jan 24, 2016

Star icon

Professional, courteous, very good knowledge of vehicles. It was a great pleasure dealing with George Deeb. He made us feel very comfortable. It was the best experience we have ever had dealing with the purchase of a vehicle. I would highly recommend Delray Buick and especially George and Mike.

FN

Fish N Stik

Jan 23, 2016

Star icon

We wanted a GMC Denali and just could not get to the right price but Fernando Pagan worked his magic and gave us a wonderful deal on the exact car we wanted.. Came back the next day and Tony in finance saw to it we had a free breakfast and gave us a rate.. no one else on the planet could beat. I will Get my wife's car there next..

A

acb1213

Jan 22, 2016

Star icon

I was very pleased with Alan and everyone who helped me - all of my questions were immediately answered and I will now become a part of the GMC family for all future cars - will tell my friends also - thank you I am very pleased with my new car.

S

sherry.1234

Jan 21, 2016

Star icon

If you are planning to buy a vehicle, go to the best place to meet Tony and Stephaine they realize the importance of treating people like real people.

G

georgebaker

Jan 19, 2016

Star icon

I entered delray buick to see what they had in my price range.i was directed to jeff young for assistance.over the next several hours we negotiated several different matters including price atcars.jeff was very courteous and under standing.he got one of the mgrs. when it came to closing the deal.we went back and forth on different matters.he gave a little and I gave a little.my wife and my self were very satisfied with the end result.i left a deposit and returned the next dayand payed for the car.after we took title we were led to a cust service person named j.c.he went over the final and explained their service contract andour rites .they lfet a little gift and we left satisfied.the quality of the service and the way we left was satisfying.i would recommend this dealership to anyone lucking to buy a buick.ps we purchased a buick veranno yours truly George atpatrica baker

HB

Happy Buick

Jan 15, 2016

Star icon

My Husband & I decided to shop for a car to replace our Buick La Crosse, which was leased. We went to a Cadillac Dealer, a Lincoln Dealer and then to Delray Buick GMC. While each of the dealers we went to were very nice, Buick was exceptional. Robert Sengelmann was staightforward and clear in his dealing with our situation. He worked with Jean Carlos Kent to give us the best price, We now have a beautiful new La Crosse. We loved the last one we had and are sure to love this one even more!

BA

Bob and Barbara

Jan 14, 2016

Star icon

A very pleasant experience. Gabrielle was so helpful and her knowledge about the product was impressive. Jacqueline was also a pleasure to work with. This dealership made us feel comfortable and welcome. We love our GMC.

B

BobbyLan

Jan 12, 2016

Star icon

I came in on Sunday they went above and beyond to help me get into the Yukon I wanted. I would highly recommend them to anyone. You can't ask for more from a dealership. Alan and Stephanie were both a huge help and did whatever they could to make my buying experience the best I have had.

A

AafmBruce

Jan 6, 2016

Star icon

The best buying experience ever the sales people were very helpful from sales to finance even stayed late for me and my mother Jc and Gabrielle were awesome thank you all see you again on buying next car

H

Hector

Jan 5, 2016

Star icon

I drove from Miami and that was the best decision I made! The first time that buying a car was so relaxed! I recommend Delray Buick Gmc to everyone!

SM

Shilpa Makwana

Jan 5, 2016

Star icon

I got my new GMC Terrain on lease from this dealership and I must say that Robert is the best sales man I would like to work with in the future. He helped me a lot getting the deal that fell into my budget. Usually sales person wouldn't be able to explain all the features in the car that you are looking at but I am glad that Robert has all that knowledge. Everybody at the dealership are helpful and I would definitely recommend this dealership for an excellent car buying experience.

T

tradein2015

Jan 5, 2016

Star icon

Had a vehicle that I was interested in and for the price I was comfortable paying. Transaction was completed in less than 3 hours and vehicle was picked up the following day.

SM

Shilpa Makwana

Jan 5, 2016

Star icon

I got my new GMC Terrain on lease from this dealership and I must say that Robert is the best sales man I would like to work with in the future. He helped me a lot getting the deal that fell into my budget. Usually sales person wouldn't be able to explain all the features in the car that you are looking at but I am glad that Robert has all that knowledge. Everybody at the dealership are helpful and I would definitely recommend this dealership for an excellent car buying experience.

S

Sunrae715

Jan 3, 2016

Star icon

For the first time buying a car I didn't spend 8 hours at the dealership. Everyone was awesome and extremely helpful. My salesman was extremely knowledgeable and explained everything to me. I would definitely go back there and recommend them.

TS

Thomas Smith

Jan 3, 2016

Star icon

It was a great experience. I would recommend this dealership to all my friends.

JS

Jeffrey Sanon

Jan 3, 2016

Star icon

Great salesman. Dan Fielder worked with us to get us in the vehicle we wanted.

C

craig723

Jan 1, 2016

Star icon

went to the dealership on a whim after going to 3 others. I was looking at the buick Verona an gmc terrain. while negotiating a deal on the Verona my salesman went to copy some papers an it wander around the showroomI stumble across a crimson red regal but unfortunately it was sold .but the y happen to have a twin on the lot., the initial monthly price was out of my price range but with a little give on my part an lot of take on there part, ww arrived at a price that I could affordmy salesman really went to bat to makle the car affordible

L

Lduda1960

Dec 30, 2015

Star icon

I came in with a problem Enclave and service got me back running quickly. From there I decided to look at Enclaves in stock. Settled on 2015 Leather Enclave. In order to make a trade work out, a mobility scooter lift had to be moved from my 2012 to the new 2015 Enclave. Staff was very helpful, even bringing the 2015 to Lake Worth so the lift exchange could happen. Sales persons were very understanding about waiting over the weekend for me to bring back the third row seats, mats, and title while enjoying the 2015. Unique requests were arranged for; fuel topped off and OnStar and Bluetooth set up. Fernando, Jeff, and Mark were outstanding in providing satisfaction. Responses from Sales Manager, Managing Partner, and others was appreciated.

M

M.Alava

Dec 30, 2015

Star icon

We had a Great buying experience with Delray GMC.... From the Front desk reception all the way to driving off the lot in our brand new GMC!!Fernando Pagan; JC (Sales Mng.) & Tony in. Finance were A PLEASURE to work withThank you guys for a Stress Free car buying experienceM. Alava

RB

Richard Buckhantz

Dec 29, 2015

Star icon

excellent servicewith a pleasant waiting area.The wait was not too long.

F

Felice

Dec 27, 2015

Star icon

Jeffrey Young was very helpful and efficient in helping me to complete the purchase of my 2016 Buick .In addition his offer to continue to assist and answer questions which might arise following the delivery of the vehicle was reassuring. I was very pleased that Jeffrey was available to assist me. The entire staff at this Buick Agency was pleasant and helpful and made a good impression and ready to assist potential customers. I dealt with JC Kent, Tony Eroglu, Terry Pfister, Allan Oliveira,, Vanessa Figueroa, Alyssa Wynn Mark Willis and each one in his or her own way was very pleasant to deal with in my recent purchase. Felix A. Conte

JH

James Hughes

Dec 27, 2015

Star icon

Excellent customer service, Mark Willis is great!.................

J

Jill

Dec 27, 2015

Star icon

I had an unexpected flat tire before going to work. They had me out of there quickly.

S

soflocean

Dec 26, 2015

Star icon

Dreading the hassle and subterfuge of buying a used car? Look no further. I will never buy a car anywhere else. They've spoiled me!

EP

Eleanor Panigrosso

Dec 26, 2015

Star icon

The staff at GMC Delray are very professional. My car was serviced immediately and returned to me after they cleaned it. I am very pleased with the service I get from them.

R

rubyred7

Dec 25, 2015

Star icon

Delray Buick personnel are over the top for friendliness and service. I wouldn't hesitate to recommend them. My last 5 cars have been Buicks. They are just quality cars.

SS

Steven Solomon

Dec 25, 2015

Star icon

Mark, my service rep is great to deal with. He reminded me that their tire prices are competitive and if I find a better price for the same tire, bring the ad in and they'll match it--I did and they did!Thanks

P

popster

Dec 24, 2015

Star icon

This car has all the bells and whistles you want. Drives smoothly. Very spacious. I like the iluminating strip that goes inside the car, Very cool. The best experience I have had in purchasing a car.

IL

Irvin Lucas

Dec 24, 2015

Star icon

I purchased a new GMC Arcadia from Delray GMC this week. The whole experience was very good. My sales person was Jerry D. We originally looked at the car about 3 weeks ago & could not come to a deal. Jerry stayed in touch & we got to a win-win situation & we drove away with the car. Jerry's service was great. He took good care to make sure we were happy with the whole process.

L

ldixon

Dec 23, 2015

Star icon

This was best by far the best experience I've had with purchasing a car. Treated like royalty . I had my ten year old daughter with me . Her comment was " I'm buying my car here ." Even you noticed the fine treatment . No shady deals - the salesman Mr Jerry was awesome. He helped us pick the perfect car with a great deal that fit our financial need.

F

Florida

Dec 22, 2015

Star icon

My husband and I had a great experience with our leasing of our new car. No problems and great service. We would use again. Highly recommend.

LD

Leah Davidson

Dec 22, 2015

Star icon

This time just had large bolt wedged in tread and service dept removed it in minutes and I was ready to go

N

nadi6413

Dec 15, 2015

Star icon

Upon walking into the dealership, everyone was very friendly and make us feel very comfortable. I was completely satisfied doing business with Delray Beach GMC and its staff. I want to give a special thank you to James Geraghty for the time he spent answering all my questions and information about the Yukon. I appreciated the way we were treated from start to finish. I would definitely recommend them to family and friends. Thank you once again for the lovely gift basket

K

Kimberly

Dec 14, 2015

Star icon

Jacqueline is wonderful! She was very patient with me, and my indecisiveness! She and Tony really worked hard to help me to get out of my old car and into a beautiful enclave. I cannot be happier!

J

j.ingram

Dec 14, 2015

Star icon

We were dealt with in a really professional way and felt that we had had a good experience when we purchased our 'pre owned' Buick Verano.Both Stephanie Hernandez and Mike Mizrahi are a credit to this dealership, both in their knowledge and understanding of our needs and in trying to meet all our requirements. Although it took over 3 hrs until we could finally clinch a deal, after some 'tough' negotiations, we never felt pressurized and always felt that they were trying to meet our targets.

B

bluedog

Dec 14, 2015

Star icon

we were surprised at the level of customer service. we will be back again!!! dan was great he saw to our every need. great job

AC

Anthony Casselli

Dec 14, 2015

Star icon

Delray GMC should be in the Believe it or not column. No matter what type of service you bring your car in for , each experience is better then the next. Had a battery problem called the service department, Spoke to Bob Heinsohn. I told him I was at a good year service center to have it checked out and was told it was bad he told me to hold on , checked to make sure the battery was in stock, it was and said it's under warranty to bring the car in right away . I did they took me right away. BELIEVE IT OR NOT WAS REPLACED AND I WAS ON MY WAY WITHIN THE HOUR. TALK ABOUT A DEALERSHIP WHO TAKES CARE OF THERE CUSTOMERS, Go to Delray GMC AND FIND OUT FOR YOURSELF. TONY CASSELLI

B

bskm

Dec 13, 2015

Star icon

The experience of buying my new Buick Encore was absolutely painless!!!! Dan Fielder was knowledgeable, showed concerned for our wants & needs and had the patience of a saint.!! He answered all our questions. The process was went very smoothly and I would not hesitate to to recommend him or the dealership to a friend!!!!

M

Mike808

Dec 12, 2015

Star icon

This was great place. The personnel were straight with me. They didn't try to hit me over the head with extra fees. The car was beautiful. Leon was a great person to deal with.

MB

Miguel Benitez

Dec 12, 2015

Star icon

The 2 Sales Associates, Robert Sengelman and Gabrielle Gaidot were extremely professional and tried to help in any way they could. Assistant Manager Allen also went out of his way to accommodate the deal. We were given a tour of the beautiful facility. Once they gave us a price that was mutually agreed upon, they stuck to it and there were no hidden fees or charges. Very professional team and I highly recommend them!

MP

Merle Prins

Dec 12, 2015

Star icon

Best car dealership I have had experience with in purchasing a car. The salesperson Gabrielle was superior with her knowledge of the car I purchased. Very friendly and personable. Always got back to me when I had a questions to be answered. Would recommend this dealership to any friend.Dealership checked up on my satisfaction right after purchasing the vehicle. Easy experience in purchasing my car.

B

Blouis

Dec 11, 2015

Star icon

Laz was very knowledgeable he provided us with a wonderful and satisfying experience. I would totally recommend him to my friends. He really was an awesome person as well as sales rep.

A

Adriangmc

Dec 11, 2015

Star icon

I had negotiated a deal to buy a Checy Suburban and while enroute to sign documents I simply walked into GMC to make sure I wasn't ignoring other options. Dan greeted me and asked me to sit and I didn't give him the courtesy to sit and spend the time with me. I told him I just wanted to go see their inventory and he said no problem. What was supposed to be a 5 minute detour turned into a much longer visit in which Dan sold me on him and on GMC and ultimately delivered a deal that was good enough to earn my business. He was patient, polite, thorough and never once did I feel the sales pressure normally felt at car dealers. He was great and I feel very fortunate to have had help me that day. I would highly recommend him to anyone looking for a new car. Jean Carlos also helped make the deal come together. I know I drove a tough bargain but he managed to find a way to make the numbers work for me.

S

Stevo

Dec 10, 2015

Star icon

Gabrielle was the best sales representative I have dealt with at any car dealership. She is extremely knowledgeable, very friendly and personable. Sold us CAR

R

Riggs.07

Dec 8, 2015

Star icon

I recently purchased a 2012 Buick Regal from Delray Buick. I already did my homework and found them to have the best car for the best price. So I drove from Jacksonville to purchase it, (about four hours) as a buyer, this puts you at an immediate disadvantage. Upon arrival I was greeted at the door by Mr. George. I must say I've dealt with many salespeople, he was by far the closest thing to a "real person" I met with. George was down to earth, but further than that he was extremely accommodating. Before we even drove the car I requested that we put it on the lift, so that I may personally inspect it. What I didn't know was that service was already closed, and only one tech was still there. Even still, George was able to swiftly grant my request, and the car was in the air in less than five minutes. It showed me that the dealership had nothing to hide, and beyond that, George seemed as if he would prefer that I inspect it myself so that I can make a more informed decision. I truly believe he had my best ingest at heart. Now after all the formalities were down and I was ready to purchase came the problem, I simply didn't have enough money after all the fees. That is when I met the used car manager, and the financing manager. I actually liked both of them, they seemed like the kind of people you could have fun with at a bar after a few beers, but that doesn't matter when someone is trying to sell you something. After strict negotiations didn't get us any closer to a deal, they wanted me to finance through the dealer. I must say I have no idea how good their financing dept. is, it may be friggin awesome, but I wasn't interested. George had mostly stepped aside at this point, and the managers and I went back and forth. It was clear to me they wanted to finance me through the dealer, and obvious to them I wasn't going to do that. So they left one last time to crunch the numbers, and I waited. They claimed that on the final offer they were making mere hundreds on the car, though I doubt that. With that said, it truly was a fair deal for both parties, perhaps even more so for me. At that point everything was pretty much a wrap, and all that was left was the signatures. All of the managers and I were able to joke about the process later, especially our tough negotiations. To be fair though, the sticker price on the vehicle was already a good deal, I just couldn't afford it. At any rate I would definitely recommend this dealership, as I had an overall great experience. Particularly with the salesman, George. After I purchased it, he was even kind enough to personally return my rental car that night after work, so that I wouldn't be charged for another day. Great man. Great dealer.

C

charlie1234

Dec 8, 2015

Star icon

This dealership was "Awesome" . The staff were experienced, knowledgeable and able to instruct us older technically challenged buyers. Our salesman Gerald Duchatelier was amazing. The Customer appreciation breakfast was first class. Tony Eroglu Finance Director was extremely helpful. Our experience was a "10".

ML

Milton Liess

Dec 4, 2015

Star icon

After recent accident, staff was most helpful and service and repairs were done promptly and efficiently.

AL

Alan Lesk

Dec 4, 2015

Star icon

A very savvy and understanding sales team; worked thoroughly to help make the sale; Thank you!Wish the final Finance paperwork didn't take so long; Car great!!

L

Laurie

Dec 4, 2015

Star icon

I had an issue with my alternator. I was able to get an appointment the same day and the vehicle was serviced while I waited. I was very grateful that they had the parts in stock and that they had me in and out quickly!

JA

John Abrams

Dec 3, 2015

Star icon

My visit to purchase a vehicle first started off the minute I entered the showroom with a superb greeting from Vanessa. She not only greeted me with VIP treatment including her incredible style, but immediately came back with a cup of coffee just the way I like it. As I was about to meet with a sales rep and discuss my options to purchase a new vehicle, I was warmly greeted by JC, the sales manager. The biggest surprise is when I was discussing options with Tony, who came to shake my hand... Gerald!! I was so surprised because I knew Gerry had previously left the Delray Buick several months ago .Gerry had sold me my previous 2 Buick Regals with a truly wonderful experience. Now I could continue my searching for my vehicle with Gerry. I had made a previous appointment with Jacqueline, but I had to change my appointment date. She sent me an email back that the new time was her day off, but she would meet me later in the afternoon anyway. On the appointment day, I came in and waited for 2 hours, but Jacqueline did not show and kind Venessa tried to reach her several times. I was sent to another salesman, but he was new I told him that I would have to reschedule with Jacqueline. That is when Gerry said hello to me. I jumped up immediately and told everyone that I thought Gerry had left the dealership. I said that I want Gerry to help me, because Jacqueline did not show up for her appointment with me. Immediately from that point, my experience was first class, as Gerry assisted me with several test drives with 2 Regals and 2 Veranos. This was a car for my son, Matthew to drive and Gerry explained the difference to him between the Turbo and non-turbo models. Matthew had previously driven a Chevy and fell in love with the Cruze Turbo. We both drove the Verano premium package. It is no doubt that the Verano non-turbo was far superior that any Chevy. Gerry was so patient with us and he spent most of the day with us at the dealership. JC came in with an offer I could not refuse. He treated me with extreme care in listening and meeting my demands. During our finalizing the paperwork with Tony, I met Mark from the service department who sold me 2 tires and gave me the 30000 mile maintenance check up. I came back the next day to meet Gerry and brought the appropriate documents from Matthew's bank in order to have Matthew included on the lease. While Gerry tried to get us an approval that day, Mark had the 2 tires put on my Regal. Vanessa again assisted me with her friendly manner in making me comfortable while I waited. Gerry got us an approval exception to include Matthew on the lease after much effort. JC congratulated us with a delicious gift basket. I am so pleased with the overall experience and I congratulate Delray Buick for having a team of professionals who go over and beyond to deliver the best service to me. I will be back in the Spring to turn in another lease.

DR

Donald Rosenberg

Dec 3, 2015

Star icon

Robert Heinsohn correctly diagnosed my problem and had it corrected.Thank you Bob!

BP

Barbara Pasternack

Dec 3, 2015

Star icon

My sales advisor Thomas West was exemplary. I am a repeat customer and the entire dealership is top notch. Thomas West made my leasing experience so easy and I will recommend him and Delray Buick to anyone who may ask.

BL

Bonnie Lewinstein

Dec 2, 2015

Star icon

Terrific experience with Delray Buick/GMC. It was easy and fast. There was no "pressure" to make a sale and this dealership has been remarkable with the follow up service. I would recommend anyone to this dealership. They are best in class.

J

jvangel

Dec 1, 2015

Star icon

Stephanie was great and a pleasure to work with. Everything I asked of her, she delivered. Definitely ask for her if your in the market for a used car.

K

Kimberly

Dec 1, 2015

Star icon

Jacqueline Barlow is wonderful! She was very patient with me, and my indecisiveness! She and Tony really worked hard to help me to get out of my old car and into a beautiful enclave. I cannot be happier!

J

jt1039

Nov 30, 2015

Star icon

you guys were awesome, thanks for everything. did EVERYTHING THAT WAS ASKED AND MORE George And Allan are the best, great service all around. Jerry

M

Mchele04

Nov 30, 2015

Star icon

I cannot say enough about Delray GMC, I had a such a great experience! Gabrielle was such a pleasure to work with and did everything she could to help get me in the vehicle I wanted and make it affordable. JC and Tony were also really great. I would highly recommend this dealership to my friends and family and look forward to working with them for many years to come!

EC

Eli Chaimowitz

Nov 30, 2015

Star icon

I met with Gabriella today after speaking with her on the phone and she was very helpful even though I did not buy the vehicle.

R

rob

Nov 30, 2015

Star icon

I spoke with sales associate Gabriella, she was outstanding, informative and polite. The customer service there was outstanding. I would surely recommend to friends, and will use them again.

BB

Brad Berman

Nov 30, 2015

Star icon

Spoke with Gabrielle this morning over the phone. Called about a specific vehicle, and she was very knowledgeable sweet friendly and answered all my questions promptly.

B

Breezy

Nov 29, 2015

Star icon

I was treated with such a level of respect from George Dean and the finance manager. they helped me get through a very tough time.

HM

Henry Millman

Nov 29, 2015

Star icon

Everyone was very professional & pleasant. I am very satisfied. THANK YOU ALL

SL

Stuart Leib

Nov 27, 2015

Star icon

honest, excellent service from the salesman down to the service department

JF

James Farrell

Nov 26, 2015

Star icon

the people are so helpful and friendlykeep up the great customer service!thankJim f

P

Perry

Nov 24, 2015

Star icon

Delray Buick Gmc are the Best To do Business with. They make the experience great and easy!!!!!!!

MP

Mark Phillips

Nov 22, 2015

Star icon

We had a very pleasant experience at Del Rey Buick, very nice salesman and not pushy at all. They helped us in every way they could and we came out with a smile on our faces and a lovely new truck in a very good deal . Five stars in every category.George Deeb and Mike Mizrahi took excellent care of us

L

liqher

Nov 22, 2015

Star icon

I have bought many cars in my lifetime. This dealership stands way out above the rest. I rate them a 100%.. Buying my Yukon WAS SO EASY. no GAMES FROM ANYONE.everyone WAS STRAIGHT FORWARD. Need service right away and was given a loner as they had my truck ready the next day. Also they beat three other dealerships in pricing and trade-in. I am a very happy customer and will recommend them to anyone that might want to buy on of their vehicle's.Jerry Ippolito

O

Orsino

Nov 21, 2015

Star icon

Robert and everyone else we met were extremely friendly and helpful. We received a great deal without a lot of haggle so we are completely satisfied.

GP

Great Price at Delray Buick GMC

Nov 20, 2015

Star icon

My Name is Vince C. , I want to say a big thank you to all the good Work you guys at Delray Buick done for me on my recent purchase. I enjoyed the car , the financing was great with good interest rate.

F

FH

Nov 20, 2015

Star icon

George, Mike, Alan were just great. Would recommend Delray to anyone who asks about my recent purchase. My next purchase would be from Delray. They make and auto purchase simple and easy.

T

TimMyers

Nov 19, 2015

Star icon

A month ago i met Jeff young and told him I was interested in the GMC Terrain. He never harassed me and when it came time for me to make a purchase Jeff and Allen got it done. They worked with my budget and got me the car i always wanted. I was in and out of the dealership in under an hour. I was treated with respect and it was actually fun spending money with them. There are not enough dealerships out there like this one. Kind, respectful, passionate and fun. If you buy a Buick or GMC this year do not waste your time at ANY of the other south Florida Dealers. Only shop here.

TM

Tim Myers

Nov 19, 2015

Star icon

Here's the deal. I do not like buying cars from people. Good thing for me I don't have enough money to buy them often. I wish dogs sold cars, they don't but... Jeff Young and Allen Oliveira are now this mans best friends. Just met the guys BTW. Couldn't find a better deal from Ft. Pierce to Miami. Nope, not for that budget they all said. Jeff said, lets do this, Allen said, done deal. These are honest good men! They treat you like a cool dude, and I am a cool dude, if i wasn't they would still treat me like a cool dude! They fit the car I wanted into my budget and I can not believe that I own a new 2015 GMC terrain! This is the only place to buy a car, period, exclamation point!

S

shelley805

Nov 18, 2015

Star icon

The team we've worked with were very accommodating, from the front desk up to the finance department. We were at the dealership the entire day, the longest I've ever been, but everyone made sure that we are comfortable and taken cared of. Robert and Allan were very patient with us and offered the best and most affordable deal for us. I really loved the Yukon Denali and I was determined to drive it home that day, and they made it happen. Overall, they provided us with excellent customer service and thanks to Robert, Allan & Tony for my new car!!!

SA

Stanley and Judy Miller

Nov 18, 2015

Star icon

My exerience with with the lease of my GMC 2016 Terrain FWD SLT has been good.It was an great experience working with an attentive team that paid attenion to what our needs were. Thanks to Daiel Fielder, Gerald Duchatelier[sales consutants], Tony K.Eroglu [finance director], Terry Pister [products specialist, and a GOOD ONE} and 'Mark[in service] Thank you all. You all made shopping for our new car a wonderful experience.Stan &Judy Miller

P

plimapg

Nov 17, 2015

Star icon

GMC / Buick Delray was an excellent car dealership to do business with. In the beginning, things were not so great when dealing with a couple of sales people (Jay and Jeffrey)....it is not that they are bad people, but it didn't look like they cared too much about our specific customer's case. But then, when calling the manager (Allan), he took control of things and worked together with a very good salesperson (Fernando Pagan) in finding a deal that was close to what they had advertised on their website, which was what we were looking for. Thanks to Allan and Fernando, GMC / Buick in Delray was able to keep one more customer buying products from the GMC / Buick family.

DD

Diana Duque

Nov 17, 2015

Star icon

A little long of a wait, but since I didn't have a reservation, I guess I had to expect it. The service was good as usual. The donuts were highly appreciated!

ML

Michael Laymon

Nov 17, 2015

Star icon

My GMC Yukon is a lemon in my opinion but the service I received at my dealership is excellent.

LS

Lewis Solomon

Nov 17, 2015

Star icon

Every part of the process could not have been any better from making the appointment, checking in, my service advisor keeping me advised on how the service progressing, right down to pick up of my vehicle all went very smoothly.

B

Blw18

Nov 15, 2015

Star icon

Laz was very nice and knowledgeable! He was very helpful and I would definitely recommend him to a friend. Everyone there was very friendly and welcoming. I had a great experience buying my first car!

K

kaydaves

Nov 14, 2015

Star icon

After having less that wonderful sales experience at another GM dealer. I saw a vehicle that I believed that would meet the needs of our family. We contacted the dealership and George Deeb met us and show us the vehicle that we were interested in.There was no pressure and no hype. He just explained the features and benefits of the Chev Traverse that we asked about and he was very professional. Unlike some dealership, where high pressure and wanting you to make a decision immediately not with George or Delay GMC.When it came time to purchase, Mike and George explained our option and there was no pressure in that decision.If you want an old fashion and comfortable purchasing experience then talk to George at Delray GMC.

A

ArmyColonel2011

Nov 13, 2015

Star icon

Without question, one of the "Best" product specialist and sales consultant I've ever had the pleasure of meeting! His professionalism and selling style is what I believe every buyer would like to experience! There was no pressure selling and he kept the atmosphere and experience plesant and professional throughout the process. Most important, he listen to the needs of my daughter and did not steer her into a vehicle they wanted to sell; vice the vehicle that met all of her criteria!I Salute Laz "Izzy" Suayero Colonel (Retired) Bob Williams

GB

George Brown

Nov 13, 2015

Star icon

Bob Heinsohn once again made sure I was in and out as fast as possible when dropping the car off. He kept me updated as to the progress of my repairs and had the Acadia ready to go when I arrived to pick it up. The Acadia's memory seat now works like it's supposed to.Great job!

P

Phyllissobel

Nov 10, 2015

Star icon

I contacted delray buick and I spoke with a lovely sales representative, thomas west. He was helpful, beyond your imagination. He was tenacious, in a good way. He got me into my new car, painlessly. It was a very easy transaction. It was all done over the phone. He even picked me up at the airport to finalize the deal. Thomas is an asset to delray buick. He's great!

HS

Harriet Seidler

Nov 10, 2015

Star icon

Marc was very helpful. I have no complaints except the cost.

S

Sergio

Nov 9, 2015

Star icon

I recently purchased a vehicle from Delray Buick and I have to say that I was truly impressed by their courtesy and professionalism. I saw them work diligently to get my loan approved and they were patient, courteous and very efficient. It was a pleasure to deal with Stephanie Hernandez and I would highly recommend to anyone looking for a car to just go directly to Delray Buick where you will be treated incredibly well.

BH

Boyd Howland

Nov 9, 2015

Star icon

My check engine light came on so I call DRBG. Talked with a Service Writer and he said bring it in. He made me an appointment at noon that day and said Bob would be my Advisor. We got there, turned the truck over and waited. About 2 hours later Bob came over and told us he'd be loaning us a car as we had over 8 codes on the truck. The next day Bob called and said it all pointed to the batteries. We had them change the batteries and that cleared all the codes except for a marginal Glow Plug. Since the GP did not fail they didn't replace it. Paid the bill and went home with no problems.

BA

Betty Antos

Nov 8, 2015

Star icon

Dan gave me outstanding customer service and making this experience extremely enjoyable. Going the extra mile and taking time to go over any questions I had. Even going over my questions the second time I came by the dealership, to make sure I understood how to work the Wi-Fi. I'm overwhelmed by how your team worked together. Looking forward to working with you in the future.

FG

Frederick Giovanoni

Nov 8, 2015

Star icon

All went well...attended the breakfast Sat morning and was luck enough to with a door prize. Thank you

KF

Kenneth Francis

Nov 8, 2015

Star icon

My experience was a good one. Jeff Young did a fine job for us.Thanks!

RM

Ronald Mc Tighe

Nov 7, 2015

Star icon

Everything was completed as promised and the staff was more than accommodating.

B

Boo1108

Nov 6, 2015

Star icon

I had the best experience here! I came in not sure if I wanted to get into a car payment. After hearing the miracle they worked I couldn't refuse! We don't have great credit but they somehow managed to get me a 6.9% interest rate making the payment within my budget! Thanks you guys rock!

TG

ted gerrig

Nov 6, 2015

Star icon

I never received a warmer reception when entering a dealership our salesman jeff young was went out of his way to make us comfortable. his knowledge of the car was amazing,and his introducing us to the service mgr. and others was great.

CZ

Christian Zausnig

Nov 6, 2015

Star icon

At Delray Buick GMC I worked with Gabrielle who was very professional and courteous. It was probably one of the smoothest car buying experience and transactions that I have ever been through. They do what they say and say what they do. No games being played here unlike Schumacher GMC, which I will never go back to for any car not only GMC.

CH

Charles Henry

Nov 5, 2015

Star icon

You are treated as a friend with Delray Buick GMC. When I met Jeff Young I was warmly greeted and was politely asked what my did I need and how could he help. I told him exactly what I was looking for in a vehicle. They did not have one but told me they would find more than with the options and color I was looking for and If I liked what I saw would go and retrieve it. The good news was they found three from which I could choose. I picked the one best suited to my needs and two days later came back to the dealership to look it over and then decide if I wanted to purchase it. I liked the vehicle and decided it was the one for my needs. Jeff got me all the discounts that applied to me and I took my new ride home that afternoon. Never was I pressured by anyone to buy it or any other vehicle on the lot. I truly felt I was dealing with friends who were genuinely interested in giving me what I wanted and needed. I was impressed. This was the best new car buying experience I have ever experienced!

LU

Louis Utton

Nov 4, 2015

Star icon

Tony, Allan and Robert were really great to work with! Many times the true test of dealerships is how they work through difficulties - full disclosure - my experience had some issues pop up throughout the deal. But - these three men - did what needed to be done to make the deal and treated me with 100% professionalism the whole time. Again - the true test of character is when people are challenged - Allan did an amazing job to close the transaction. After everything I would strongly recommend dealing with these three gentlemen and rest easy knowing that if something comes up - they will aggressively work to resolve it. Thank you guys!

D

Donnalynn1957

Nov 2, 2015

Star icon

Thomas West is one of the best Salesman I ever seen! Polite, professional, caring, knowledgeable and just a great guy! You are very lucky to have such an asset to your company.

C

Chuck

Nov 2, 2015

Star icon

Treated like a friend. Asked me what my needs were and did not try to sell me anything more than I wanted. Great sales staff and dealership who go the extra mile to help you get in the right vehicle for you. They did not have what I was looking for but took the time to find and get what I wanted. Very satisfied from the time I walked in the door until I drove away in my new Terrain Denali.Chuck Henry

WB

Wallace Bucklew

Nov 1, 2015

Star icon

Appointment kept on time and greeted with smile. Exceptional Starbucks coffee while waiting. Vehicle returned in clean condition and promptly.

F

franrock

Oct 31, 2015

Star icon

Finding the right car can be a difficult process. Most important is how one is treated in the process. Both my brother and I were impressed with your friendly manner and welcome smile and making us feel we were in the right place. You made us feel at ease and took time to listen and I have to say, I trusted you to be the one to find a car for me and my husband who has been ill and could not be with me to share this important purchase with us. Thank you again! Best to you.Fran Rock

V

Vann

Oct 31, 2015

Star icon

Thanks to the staff at Delray. Thomas West did outstanding job helping me with my suv. He spent his time showing all features suv had to offer.

F

franrock

Oct 31, 2015

Star icon

Finding the right car can be a difficult process. Most important is how one is treated in the process. Both my brother and I were impressed with your friendly manner and welcome smile and making us feel we were in the right place. You made us feel at ease and took time to listen and I have to say, I trusted you to be the one to find a car for me and my husband who has been ill and could not be with me to share this important purchase with us. Thank you again! Best to you. Fran Rock

M

MStone

Oct 30, 2015

Star icon

I have been shopping for a new car for several months and always felt pressured to buy. When I walked into Delray Buick GMC, Dan came to greet me. Before we even looked at cars Dan talked to me to find out what I wanted and then made some suggestions. There was no pressure at all, he helped me pick the car that I wanted. It was a great experience buying a car.

S

Sierra

Oct 29, 2015

Star icon

Dan was professional and was very receptive to my concerns and requests. I would definitely recommend a friend to the dealership and Dan. Tony was also very professional and was very genuine when figuring out my needs . Dealing with both Dan and tony was a very pleasant experience.

NG

Natalie Gross

Oct 29, 2015

Star icon

The dealer made arrangements to have our car picked, brought to the dealership. an hour later i received a call that the battery had to be replaced and I picked up the car.

JH

James Hughes

Oct 28, 2015

Star icon

My service advisor, Mark Willis, was excellent.I also had an issue with a fender and Mike Kasemeyer took the time and effort to resolve my issue. Excellent experience!

PR

Prever, Richard

Oct 25, 2015

Star icon

I am not an easy customer but my relationship with Fernando was great. He understood my needs and made this experience relaxed and pleasant. This dealership is the warmest and friendliest of any I have ever encountered and I have bought and leased cars for over 60 years. I would highly recommend this dealership to my friends.

P

Prvrezende

Oct 21, 2015

Star icon

Staff was great and I was able to walk away with the new truck I wanted for the right price!!! I will recommend for my friends.

A

Amy

Oct 21, 2015

Star icon

Delray Buick GMC was referred to me by my insurance company after an accident for repairs, so I wasn't 100% sure they would do the best job...but in fact, they were amazing! They communicated flawlessly every step of the way, and they made everything super easy for me. My car looks like new again - right down to the paint job and pin striping. They turned something disastrous into a pleasant experience, and every person, every step of the way, was super nice, educated and helpful!!

DT

Daniel T

Oct 20, 2015

Star icon

Robert and Tony were very helpful and trustworthy.Smooth transaction.Great feeling.Very professional.I highly recommend this dealership, Robert for the sales and Tony for financing.

B

BuickVeranoOwner

Oct 20, 2015

Star icon

We went into buy a vehicle. Initially we were not sure what we wanted. We worked with Jeff Knox. He made us feel very relaxed. Jeff took the time to show us both CARS and SUV"S. We test drove a couple of vehicles. We ended up buying a BUICK VERANO. There was no pressure thru out the whole process. Jeff was Professional, Knowledgeable and gave us great Customer service. Jeff took the time to answer all our questions. Also the people in the Finance Department and JC the General Sales Manager were very nice to deal with. They all took the time to answer all our questions and again there was no pressure at all. Also the people in the Service Department are very nice. We would highly recommend this Dealership to family and friends.

SN

Stephen N.

Oct 19, 2015

Star icon

Jacqueline Barlow was very helpful and knowledgeable. She helped me get a great deal. She answered all of my questions and went to bat for me with her boss.

OL

old lady driver

Oct 19, 2015

Star icon

Our experience with a recent purchase of a 2016 Buick Enclave from the Delray Buick/GMC dealer was excellent across the board. We could not be more pleased with the dealership, and in particular with our salesperson, Terry Pfister. Terry was very helpful, patient, knowledgeable and honest. We highly recommend Terry and Delray Buick and we are very pleased with the 2016 Enclave.

OL

old lady driver

Oct 17, 2015

Star icon

We thought the dealership was excellent. Spotlessly clean when we entered, receptionist wasvery welcoming, offered much needed water ( it was a very hot day) and found Terry Pfister.He was honest, thoughtful and very patient, explaining all of the options and finding outexactly what we needed. We felt very comfortable purchasing a car from Terry. He wasvery knowledgeable and did not rush us.The manager contacted us promptly and met uswhen we returned to the dealership. Finance folks also very helpful and pleasant to work with.

RR

Rosalie Rosenthal

Oct 17, 2015

Star icon

very friendly, service was complete and finished in less time then I expected.

H7

Herbert 76

Oct 16, 2015

Star icon

Walking in they greeted us very welcoming.Christian did every thing possible to get the best deal.Hard working looking out for you the consumer .

SG

Stanley Glick

Oct 16, 2015

Star icon

I was completely satisfied with the buying experience.

JD

Jennefer Deithloff

Oct 14, 2015

Star icon

Drove from Chicago to Delray, hitting over the 3,000 miles for an oil change. They were able to fit me in on a busy Monday morning and get me going as quickly as possible.!

AP

Albert Pratt

Oct 13, 2015

Star icon

We had been looking for a long time. Finally found the right deal with the right saleman and GM.

M

MSL/BX

Oct 11, 2015

Star icon

Many thanks to the many staff members at Delray Buick/GMC Organization listed below. We appreciate the time and effort made to enable us to lease the GMC Terrain. Your considerations of the trade-in and lease arrangements made it possible. Although we have had many Cadillacs in our past, we (my wife Sylvia in particular) loved this model when we saw it at the Auto Show a few years ago. She has finally taken an interest in a car...until now....it couldn't matter what we drove.In particular, our Salesman Gerald Duchatelier was my first contact and his assistance is the reason we returned to the dealership for further discussions and negotiations of our transaction with Delray Buick/GMC. We appreciated his patience and professional dealings with a new customer and indeed appreciated that he did not have an irritating hard sell technique (that so many auto salespeople seem to have). Thanks to JC Kent and Tony Eroglu for their working the financial aspects.Marv Levy

S

Spitfire372

Oct 11, 2015

Star icon

Me and my cousin came here on referral from a good friend. As soon we as arrived we was greeted by everyone as if we were family. Our salesman was George and he was amazing, he made us feel as if we were at home and had known each other for awhile. They got warranties on both vehicles, had them detailed, spent a days worth of time to save us almost a $1000 on registration for the vehicles. If you are in dire need a used or new vehicle go here. You won't be disappointed. I'm glad to be apart of the Delray Buick GMC family.

H

HappyGuy87

Oct 10, 2015

Star icon

Everyone went above and beyond what I expected from them. Thank You all for everything you've done y'all made this the best experience I've had with buying a car. By the way I love the new Car!!!!

WM

Walter Myers

Oct 10, 2015

Star icon

All went smoothly and efficiently. The service dept is very good.

M

MS0514

Oct 8, 2015

Star icon

My salesman (Gerald) is wonderful. He helps me by showing me all the gadgets in the car that I bought and helps me to set my phone in the car.

HH

Howard Haffer

Oct 8, 2015

Star icon

MIke the service advisor went above and beyond to help us resolve our warranty issue. He was professional, friendly, courteous, and knowledgable.

CC

Carla Colebrooks

Oct 6, 2015

Star icon

Delray Buick has given me the upmost respect and outstanding customer service. From New Sales Dept to Service Dept. Michael in service is outstanding and take care of my car service request all the time he is the BEST! General Manager JC is top GM in my book he will make things happen. Jackie car sales makes sure my service is top notch I always leave there satisfied!

PC

Patricia Clenzi

Oct 6, 2015

Star icon

This past lease purchase appointment has been a pleasant experience and surprise for my husband and me. Our last lease experience 3 years ago resulted in an unfavorable deal for us resulting in us not wanting to continue doing business with Delray Buick.However, this current leasing experience was a complete turn-around. We were thoroughly pleased with the entire process. Every person at Delray Buick was professional and courteous, going above and beyond to find us a great deal.Thank you!

G

GoGators

Oct 5, 2015

Star icon

Jeff and Tony met our needs and made sure we were happy with our new GMC. Best car buying experience we've had in a long time.

WS

woman shopper

Oct 5, 2015

Star icon

I was very impressed with the comfortable yet very efficient manner in which I was greeted and serviced with this company.My requirements were listened to and I am very pleased with the outcome.

B

Brett-Boca

Oct 3, 2015

Star icon

We bought a used 2014 Buick Enclave from Laz Suayero. Laz was super helpful and not pushy at all. They let us take two different Enclaves home overnight to try them out, so we felt very comfortable with our purchase. We traded in our VW minivan, and they gave us a very fair price. Even the financing process was easy. Laz and Delray Buick GMC get my highest recommendation!

U

undertaker

Oct 3, 2015

Star icon

was in the market for a pick up truck jeff knox and jeff young went out of there way to findthe right one for me

E

EduardVictoria

Oct 2, 2015

Star icon

While looking for new car to replace our old leased vehicle we stopped by Delray Buick. Met Robert who was very knowledgeable and patient in introducing us to new model Buick Enclave. We fell in love with the car. Robert and Tony were very helpful in negotiating a good and fair deal, we drive home in our new suv. Needless to say, our kids loved it!

M

MRAfonso

Oct 2, 2015

Star icon

It was excelent buy a new car at Delray Buick GMC. I would like to congratulat Robert Sengelmann and Alan Oliveira, they did a very good job!!

GG

Garth GMC

Sep 30, 2015

Star icon

Christian Marrero was very knowledgeable about the vehicle and a pleasure to work with during the entire process. We highly recommend Christian and the Delray GMC.

M

mmastroni

Sep 29, 2015

Star icon

Dan fielder sold me a truck. He was very knowledble and went out of his way to make the deal happen. He even introduced me to the service deparment. I will be recommending Dan to anyone I know buying a vehicle.

Y

ydiaz711

Sep 29, 2015

Star icon

Daniel Fielder is the best sales person you can find. He was very knowledgable, not one question he didn't know how to answer, outstanding service, gave us the best options, and the best of all is that he doesn't only want you to buy, but he truly cares and find exactly what you are looking for and love!I will not only recommend the dealer which is amazing, but I will also tell you Daniel is a 5 start salesman!

B

Buyersdaughter

Sep 29, 2015

Star icon

Nice people, no high pressure gimmicks. Friendliness and fast follow up. Clean and convenient. Richard and JC Kent worked hard. Allan and Tony did too to get me a good deal.

C

carol5208

Sep 29, 2015

Star icon

I had a very positive experience in purchasing my vehicle from Delray GMC. I Would highly recommend anyone in the market to buy a GMC or Buick to try them out. They were not high pressured like some dealerships, and I liked that. My sales person was very knowledgeable and really went out of his way to make me happy!

Y

Yara

Sep 29, 2015

Star icon

"Best salesman ever!!!"Daniel Fielder is the best sales person you can find. He was very knowledgable, not one question he didn't know how to answer, outstanding service, gave us the best options, and the best of all is that he doesn't only want you to buy, but he truly cares and find exactly what you are looking for and love! I will not only recommend the dealer which is amazing, but I will also tell you Daniel is a 5 start salesman!

DB

David Barrera

Sep 29, 2015

Star icon

After shopping for a truck for a whole month we land at the GMC Delray with the best sales agent DANIEL FIELDER and the buying experience was the excellent, he was very kind and right to the point, no pushing and stalking like other dealers sales personnel. He was always looking for the best deal and the best options, being sincere with us from the beginning.

GC

Gerald Cocuzzo

Sep 29, 2015

Star icon

Very nice and a pleasure experience. Thanks . Very nice people and clean and very promptly. Thanks again for everything.

LS

Lucia Segal

Sep 29, 2015

Star icon

Easy so make appointments on line. I did it a day before and I got the first spot am. Service is great !! Everybody is super nice !!

JG

Jaime Georr

Sep 27, 2015

Star icon

Gerald was our salesman. We had purchased a terrain in the beginning but decided to upgrade to the Acadia Denali. Gerald and the entire staff were very patient and understanding with our needs. They even had a children's room with toys and cable tv to accommodated our two young girls. This has been the best car buying experience I have ever had. Gerald was a true gentleman through the entire process. Ask for him. You will not regret it!Thanks again!!!!!

S

sharon103

Sep 27, 2015

Star icon

Sharon & Jack Weinberg had a excellent customer service experience at Delray GMC all the staff and especially with Dan Fiedler his experience made the experience special.

P

pstar64722

Sep 26, 2015

Star icon

Once I arrived at the dealership I was greeted by George. We talked for a while and then he showed me the truck. I was able to take my time and look around the whole truck. All my questions were answered very professional. We then took it for a test ride that went very well. We then went back inside to discuss the details and also have my vehicle appraised. We discussed the numbers back and forth, had my questions answered. I was given the time I needed to think about this without any pressure. We then agreed on the price and made the deal. The paper work went good, I was keep in the loop during the process and was out the door with my new truck. In addition the follow up by George was excellent to make sure I was happy and everything was going well. I higher recommend this dealership and will use them in the future

L

LisaM

Sep 26, 2015

Star icon

We recently leased a Yukon XL Denali from Delray GMC Buick and worked with Christian Marrero. It was a very pleasant experience. Christian did a great job at follow up and spent a ton of time with us answering all of our many questions. We were under significant time pressure to acquire a new vehicle and Christian did his best to accommodate us. We look forward to a long-term relationship with Christian and with this dealership.

AR

AM's Review

Sep 26, 2015

Star icon

Tom West, JC, just to name the few people who helped me there were others but those two top the list excellent customer service and attention to detailVery informative and helpfulI am very pleased with the product and the service

CC

Carol Crawford

Sep 26, 2015

Star icon

I was very satisfied and happy with my experience with Delray Buick/GMC. I was treated with kindness and everyone there was very appreciative of my business. Richard Cascone was an awesome person to work with. What I really liked about him was he was a not a high pressured salesman. He was super knowledgeable of the vehicle I purchased and spent many hours with me going over everything. I would highly recommend your dealership for anyone looking to purchase a Buick or GMC.

JS

James Scherr

Sep 25, 2015

Star icon

still worried about my suv since 2 transfer cases put in during first 6 months of ownership may get new suv this summer

MJ

Marsha Jones

Sep 22, 2015

Star icon

First time taking my new Terrain in for an oil change. Scheduled the appointment online, brought her in and was done in under an hour. I was able to ask questions and not feel like I was bothering the service team. I really like the checklist that showed everything that had been looked at. From sales to service, I'm so happy that we chose Delray Buick GMC.

DK

David Koretsky

Sep 22, 2015

Star icon

Michael is to be complemented on his thorough and complete concern for my satisfaction

AS

Alice Silverman

Sep 20, 2015

Star icon

Bob, one of your service reps was both in person and onthe telephone most helpful, polite, informative and made it comfortable to come to a "new" never before visited dealership. Kudos to him!!!

KM

Kimberly Meyers

Sep 20, 2015

Star icon

Gabrielle was awesome - very knowledgeable and made the experience great.

D

denali

Sep 19, 2015

Star icon

The dealership went out of its way to find the exact vehicle with the equipment that I wanted, an Envoy with the Denali package and AWD.

AM

Adele Margiore

Sep 19, 2015

Star icon

Excellent customer service. Quick response to any questions Delivery on schedule as promised Very knowledgeable sales and administration staffJust a wonderful experience with top-notch people

D1

Diamond 1

Sep 18, 2015

Star icon

sorry i was told that my review was inappropriate that was not my intention so i will try again miss Gabrielle Gaidot was very professional i will send the family to your dealer anytime she was very grasious and very pleasant in all i will go back in time to turn my honda in i will go to her thats how nice and out of her way to help me so thats the best i can do she made a good inpression on myself and family i thank you for your time

AH

Allen Huntington

Sep 17, 2015

Star icon

Had a battery issue and brought my car in for battery check. Mark Willis understood and got to it right away. While they did a battery check, they noticed that my front brakes needed to be fixed. I had it done and they found that a bad cell was in the battery and since I had a 6yr warranty battery with AAA, they did not replace it. I got home and AAA replaced with a new battery. I will not go to any other auto service company. This is the best and only place I take my car for repair.

HD

Heather Delray

Sep 16, 2015

Star icon

I have lived in S. FL for 23 years. For the past 16 of those years; I have been a FORD customer. I simply stuck with them out of habit, even though I was never given respect or shown kindness for MY loyalty....In the 2nd week of September 2015, I had to drop my CEO's car at the service dept. Seeing how organized and 'classy' the service dept was, and knowing my Edge lease was up in a couple of weeks, I decided to speak to a sales rep. the following evening. Meanwhile; The Senior Sales Rep at Ford was actually trying to bully (not exaggerating; BULLY) me into purchasing two different vehicles I had NO interest in buying......from the moment I walked through the front doors of Delray Buick GMC, I was treated like a human being, NOT a COMMISSION..... From Miss Ana De Oliveira at the front desk, to Robert the sales rep, to JC the Manager, and Allan the Financial person - I felt like I was honestly amongst friends......I had been without work for a couple of months, did not have much funding in my bank, and now make far less a salary than I used to - so my requests were many, and they did not talk me out of the vehicle I wanted...I was happily allowed to test drive my options, then the made my favorite SUV work for me. I was out of there in 3 hours, with the vehicle I had actually wanted to lease 3 years prior, but FORD obviously didn't carry. FYI: if you deal with FORD, you will need to give up 8 hours of your life, and if you opt to buy out your car, the payments go up, you need an expensive extended warranty, and the sales guy gets ANOTHER commission.After this experience, I seriously, honestly, truly would not even THINK of going anywhere else!They are very much into making you walk out with a smile and no worries. Even the extra coverage plans are less expensive/cover more. I am SO happy now, and have received 2 compliments in 24 hours, on the color and look of my Terrain.THANK YOU THANK YOU THANK YOU GUYS!

J

Jose123

Sep 16, 2015

Star icon

I hace a very good experience , he was very professional and ones about my deal , also new everything about my truck, I will come back to Robert Sengelman.

JJ

Jiri Jelinek

Sep 16, 2015

Star icon

All of the staff was very professional (reception, product manager, CFO) simply new what they are doing - great knowledge of the car, perfect overview of the financing products

A

Astein77

Sep 14, 2015

Star icon

Everyone was easy going, hospitable, and great to work with. I got the car I wanted with all of the options for the price that I could afford. Highly recommend this dealership to all.

M

Mascgc

Sep 10, 2015

Star icon

My wife and I met Mr. Gerald Duchatelier. We felt very comfortable with our sales representative, and concluded our visit with the leasing of a new 2015 Yukon XL.

JW

Jeff Warmington

Sep 10, 2015

Star icon

After a rather disappointing experience with another GMC dealer, I came "back" to Delray GMC. Even though it was not the closes dealer, it was the dealer where I purchased my previous vehicle. I had received a similar disappointing experience in the past, from the same local dealer, and ended up at Delray GMC again. From the first telephone call, to the final document signing, Delray GMC personnel were courteous, professional, and cared about my buying experience. I got the deal I expected, and am happy with my new GMC. I would recommend Delray GMC to anyone looking for not only a good deal on a GMC, but also for a comfortable, and professional buying experience.

M

motherdaughterduo

Sep 9, 2015

Star icon

Thank you George & Steve for easing my hesitation in purchasing a car for my daughter. Being new to the area I am somewhat skeptical. However, working with the both of you eliminated my fears and my skepticism in purchasing a pre-owned vehicle. You were both a pleasure to work with and I would not hesitate to return in the future or recommend you!!! Thanks!

L

Luiggi12

Sep 8, 2015

Star icon

Great dealership got hooked up and driving away with a new car in no time ask for laz or izzy he's a real cool guy and will do anything he can to get you behind the wheel in a new car and better believe he will do it recommended to go there for sure if your in south Florida and have been getting denied at every dealership go here now they will work with you

JR

James Rourke

Sep 8, 2015

Star icon

On time, checked car for other issues, replaced battery at no charge.

JR

Jessica Robinson

Sep 8, 2015

Star icon

Neil Simon is a great asset to your company .. I will always go to him for any need I have with my vehicle .. My visit previous to this last one I was going out of town so I made sure to check my tires , upon doing so he found a nail in One of them I made sure that it was fixed for my safety, for I travel the turnpike at a high-speed. Maybe nothing would've happened but thank God he did do that because a blowout could've been disastrous .. The young ladies that work there from the front desk , somebody has a great skill of hiring the best people that you could ever want to be greeted by or assisted by when you walk in the front doors. They make sure by not just pointing a finger , that anywhere you need to go they actually take you there . and to be offered to get you coffee tea anything you would like show you the areas of the waiting room along with what may be there for Danish or donuts and check on you as you wait to make sure you have whatever you may need . A previous warranty cancellation vehicle I had , The Lady in your main office not only handled it very efficiently but also pointed out that there were other policies that I was able to cancel and be refunded on my loan had been paid off because I bought a different car . So from your service department right down to the greeters , and even a person who processes cancellations they all went over and above as they always have every time I've ever been there . The policy cancellation I appreciate it very much I didn't have to be told that there were more I'm sure that probably costs money for the dealership , but the honesty of saying you were due this from this other company to I also promptly receive my refunds and made it a point to call and thank the lady not only of the prompt refund but of the honesty about the others I was not aware of . Your whole dealership is A-OK with me .I see that I must consent to something below in order to process this but I do not consent to be contacted but for some reason it will not allow me to do so in order to put in the survey without doing that.. So I will gladly share the information or have it as publication and distributed but I do not consent to be contacted

D

DL/HL

Sep 7, 2015

Star icon

Firstly, our salesman Mr Young (he deserves the title for being professional and helpful from beginning to successful end) Jeff as we got to know him, was a pleasure to deal with and so by being that way it elevated the dealership to the level we have assigned to it.

RG

Richard Giglio

Sep 5, 2015

Star icon

Service was professional, quick and thorough.The coordinator was friendly and efficient.

SS

Susan Scarpa

Sep 4, 2015

Star icon

Everyone exceeded our expectations. Our appreciation goes out to your salesmen Richard Cascone, to your finance managers Tony Eroglu, Allan Oliveira, and Neil Simon for excellent service and of course your receptionist Vanessa Figueroa for making us feel welcome. I have purchased almost 6 Infiniti automobiles in the past and no one ever made us feel so welcome from the beginning through the financing through the vehicle delivery. This was an amazing experience and we can not wait to bring more business your way.Anthony J. Scarpa, CPA

EF

Eileen Forst

Sep 4, 2015

Star icon

Buying my Verano was a pleasure;owning it is a pleasure. When I took it in for maintenance after receiving notification,the service manager said I didn't need it(honesty was a pleasure)! I drive so few miles that I have never needed to change oil, etc. Finally,after 1 1/2 year ownership, it was time to change oil, filter and so on. What a nice experience...it took the amount of time I was quoted (hour),and after waiting in a comfortable lounge and drinking coffee and having a snack, I was on my way in a washed car...what a pleasure!

J

Jorgejess18

Sep 3, 2015

Star icon

Robert showed me several vehicles with different options. He explained all the differences. He was so patient with me.Thank you Robert and all the the staff at Delray GMC!

S

Stormy

Sep 2, 2015

Star icon

Had no intention of leasing right now, but after spending time with Product Specialist, Robert Senglemann, that's exactly what I did. Test drove the Buick Encore and immediately loved it. Robert was very personable, courteous and knowledgeable. JC and Robert offered me a great deal. It was very late in the day, but everyone from the time my husband and I were greeted to the end of the leasing process were terrific. Alan Oliveira in finance explained the paperwork and it all went smoothly. They handled the process of returning my other leased car to the other dealership. Robert went over all the details of my new Encore with me including setup of Oncor. It was a pleasure working with Robert, JC and Allan. Will definitely recommend dealership to family and friends.

JH

Jenna Harris

Sep 2, 2015

Star icon

My sales rep Jacqueline Barlow did a great job and was accompdating. We brought our two year old and infant with us and I can still stay the experience was pleasant so that says a lot!

B

brown.awatgmail.com

Sep 1, 2015

Star icon

I didn't buy from Delray Buick, but only because another GMC dealership had the exact configuration I was looking for in a Canyon. However, Gabrielle was an exceptional help! The only reason I even drove down to Delray from West Palm was because she actually did exactly as I requested over the phone, and walked outside in the rain to physically check the inventory before I left my house: something Schumacher Buick on Okeechobee completely refused to do.If you need a GMC, talk to Gabrielle!!

BW

Bernard Winiker

Sep 1, 2015

Star icon

Great dealer experience - extremely good service from my rep. Neil Simon. Excellent General Motors Company representation.

B

Bob

Aug 31, 2015

Star icon

It was a very good experience for my wife and I to spend time with Richard when we purchased our new Buick on Sunday, August 30. He was very good at explaining all the features of the car. We certainly would recommend Richard and Delray Buick to any of our friends who are interested in purchasing a Buick product.Robert and Marlene LitmanBoynton Beach, FL.

H

Harley

Aug 31, 2015

Star icon

Buying a new car can be challenging, the staff from sales to finance were pleasant, knowledgeable and easy to work with. Everyone was interested in make me happy and satisfied with my new car.

JS

Jeffrey Silverman

Aug 31, 2015

Star icon

I think you've done a great job, although I had to return twice for the same problem. I wish the mechanic or manager replaced both shocks at my inital visit.

J

jsharris

Aug 30, 2015

Star icon

Jacqueline was fantastic. She made my first lease experience easy, fun and exciting. My husband and I felt great with the deal we agreed upon. She was extremely accommodating and did not pressure us but simply worked with us in finding the right car at the right price. I would and will refer her to people.

SC

Sandy Cohn

Aug 30, 2015

Star icon

The service department, starting with Mark, was terrific and got my car back to me within the time stated!

F

Felipe

Aug 29, 2015

Star icon

Today we leased our 2nd vehicle at this dealership. As with our previous lease, it was an excellent experience. These people take all the stress out from the car shopping experience. Highly recommended!

JN

J's new encore

Aug 29, 2015

Star icon

My family (extended too) has leased multiple cars through Delray Buick GMC over the years. This was my first experience leasing a car directly through them. From the moment you walk through the door you are treated like their extended family. Each person is welcoming and truly cares about your car buying experience. They are not pushy but they are informative. Please go see Terry at the dealership. He is a very honest, caring, and personable salesman. The level of service was exemplary. Not once did I feel uncomfortable or feel like there was some hidden agenda. Terry, JC, the finance department and service department are sincerely the best.

JE

j's encore

Aug 29, 2015

Star icon

My family (extended too) has leased multiple cars through Delray Buick GMC over the years. This was my first experience leasing a car directly through them. From the moment you walk through the door you are treated like their extended family. Each person is welcoming and truly cares about your car buying experience. They are not pushy but they are informative. Please go see Terry at the dealership. He is a very honest, caring, and personable salesman. The level of service was exemplary. Not once did I feel uncomfortable or feel like there was some hidden agenda. Terry, JC, the finance department and service department are sincerely the best.

Y

Yari

Aug 26, 2015

Star icon

I had an awesome experience being able to get my Infinit out ! Laz made it possible for me to drive off that parking lot happy , great monthly payments and was able to guide me thru every step of the way ! Thank you

DS

Dale Scott

Aug 23, 2015

Star icon

Everybody we spoke to throughout was very pleasant and made an effort to make the deal. All were concerened with our comfort and would leave pleased with the experiance.

D

Dalias1234

Aug 23, 2015

Star icon

I went to Purchase my first car and Leon Timothee was so helpful and pleasant ! He was there the whole time helping me throughout my purchase and the service was awesome !

H

hancar77

Aug 23, 2015

Star icon

George Deeb was much help from the moment I walked into the dealership- my hope wasn't much to obtain a cat that week because of my credit score, below 500. He did not give up. George and his finance team got me accepted with a very reasonable monthly payment- I am more then satisfied with my car and the help from this dealership. They never gave up and everything went incredibly smoothly. Thank you again guys!!! :D

P

Patricia

Aug 19, 2015

Star icon

Enjoyed meeting Richard, and learning about all the in-car technology that came with the car! Am completely amazed....since we thought Buick was an 'old folks car'....We certainly found this to be untrue! My new Encore fits in my new home here at Villagio Reserve...When I returned home, my neighbor Pricilla, was VERY interested in my new ride....her BMW is coming up for return in early 1916, and she also, wants a less expensive car, that will fit in her garage too. Richard, hope I have another customer for you!

RN

Richard Nichols

Aug 19, 2015

Star icon

Prompt service from Mark Willis. My diagnosis was correct and the motor mount was replaced under warranty. Amazing that a motor mount could fail after only 44,000 miles. Service work was fine although regular service item prices are high. I would assume they are in line with Buick standards.

WO

Wilfredo Ocasio

Aug 18, 2015

Star icon

Calm, cool and collective environment. Communicates on status of vehicle. Nice, quiet and comfortable waiting area. Pleasant sale folks making sure things are OK, checking on ones needs.Excellent experience ! Oh and I love when the wash my car :)

B

Bambam03

Aug 15, 2015

Star icon

Very helpful.. Great customer service, willing to ad hear to customers needs. Attentive and friendly. Dealer was very clean and welcoming. Sales staff was well educated on vehicle information

AG

Alan Gross

Aug 15, 2015

Star icon

Neil Simon was great. Got us in and out with our Encore and Enclave

B

Breadman

Aug 14, 2015

Star icon

From the time I walked into the showroom Jeff Knox took care of me. He was informative not pushy and we made the sale. It really was a pleasure doing business with your company and having Jeff as your spokes person. Thank you again. We love the car.

NB

Nathan Bliss

Aug 14, 2015

Star icon

This dealership has changed my opinion about the auto industry. Everything is run like clockwork. I brought my 2015 leased GMC terrain in for service and went to the waiting room to work on my laptop. While I worked at the customized work station I enjoyed complimentary coffee and a delicious donut. In less than an hour I was notified by the service tech Neil my vehicle was ready! Oil changed, tires rotated, inspected and washed. I didn't even get a chance to finish all the work I had planned to do. I give Delray Buick GMC my highest recommendation. Thanks!

LN

Leonard Neal

Aug 12, 2015

Star icon

Great service great Price!!! Would highly recommend Delray Buick for service!

C

Cecil528

Aug 11, 2015

Star icon

Premium quality service from Leon Timothee. Very knowledgeable, courteous and very pleasant. No hassle, no pressure. Explains vehicle in details.Dealt with another Buick dealer that is 5 mins. from me. Travelled 45 mins to Delray Buick. So glad we did. This young man is what sales people should be.Vehicle was ready for our inspection. No waiting. EXCELLENT ! EXCELLENT! service.

D

Delray7873

Aug 10, 2015

Star icon

A bought a GMC Acadia a week ago and was thoroughly impressed with the entire process! Robert Sengelmann was great to work with. Thank you Delray GMC!

RH

Rose Hochman

Aug 9, 2015

Star icon

Went in for first service since acquiring car last December. Were immediately greeted by service rep who was polite and friendly. While it might have taken slightly longer than I expected; was not unreasonable since we came in without an appointment.

PO

Paul Oreilly

Aug 9, 2015

Star icon

Service ran a little long; next thing I know, Mark is bringing me a "home made" Peanut Butter and Jelly sandwich. I was starving, it was great - so was the car service.

J

JOYLEW

Aug 9, 2015

Star icon

Awesome car buying experience. From the moment I walked in the experience was like no other buying experience, my friends and family will get one suggestion for their next car. This team found the perfect car for my family. Steve and Mike you are the Best!!!!!!

A

Amedicsam

Aug 8, 2015

Star icon

This review is in regards to my experience with Delray Buick GMC used dealership. More importantly, my experience with Mr. Senhoreti. I simply cannot speak more highly of the customer service that I received. I reside in the Panhandle region of Florida and had been in the market for a Mini Roadster for some time when I came across the car on USAA's car buying service and CarGuru. I sent a request for more information and received feedback in a very timely fashion. Unlike other dealerships who were more concerned with my geographical location than earning my business, Alan looked passed the small obstacle and took the time to create a customized video of the vehicle to enable a more personable look since I was not within proximity to view it in person. It was absolutely incredible! I read reviews on multiple sites that corroborated my feelings to pursue business with the organization! The deal was negotiated and I set my travel plans into motion. Alan picked me up from the airport and I was in and out in no time flat! Alan and Mr. Goldberg instilled confidence in my decision and could not have made a more seamless transaction. However, it did not feel like a mere business transaction but more so a friend who was there to help! I will absolutely recommend Alan and the Delray family in the future. And, when I am in the market for another vehicle, I will definitely be utilizing his services!

LS

Lewis Solomon

Aug 7, 2015

Star icon

Having recently moved to the area, I was a little apprehensive dealing with a different dealership. My concerns were quickly put to rest from the moment I was greeted by my service advisor. I found Bob Heinsohn to be very knowledgeable as he was able to answer all my questions. The customer waiting area was very comfortable and I was pleasantly surprised to see the service on my car completed even sooner then I had anticipated. I would highly recommend Delray Buick GMC to anyone servicing their car.

OD

Otto Decker

Aug 7, 2015

Star icon

I have always been very satisfied in leasing my cars at this Buick dealersip

MB

Mark Bouchard

Aug 7, 2015

Star icon

Jeff and JC were fantastic. I have recommended Delray GMC to a friend and he too purchased a car from Jeff and JC.

C

Chris

Aug 4, 2015

Star icon

Very positive experience, as usual! The online process to set the appointment is streamlined and easy to follow. I love the fact I can get an appointment within a day. When I arrived, everyone I interacted with was very friendly and helpful. I especially like how a service associate met with me when the car was done to go over exactly what they did, explain the invoice, and accompany me to my car.

DS

David Shifrin

Aug 1, 2015

Star icon

Very positive. Mike was my service provider. First rate.Also appreciated the waiting area. Clean, comfortable, and coffee & donuts!

EG

Elaine Grossomanides

Jul 31, 2015

Star icon

I came in with a flat tire, rattled after my experience , very kind and helpful service.

K

kage329

Jul 31, 2015

Star icon

Top-notch review for the outstanding experience in purchasing my Chevy Silverado from Delray Buick GMC. I drove down from Jacksonville to make this deal and it was well worth it. George went the extra mile making sure every thing was ready for my test drive as soon as I arrived and answered all my questions about the vehicle's performance and the purchasing process. And he did all this on his day off to accomodate my driving in from out of town. I would highly reccomend Delray Buick GMC to all my friends and family in the future and thanks again George.

NM

Nicole M.

Jul 30, 2015

Star icon

I am so excited about my 2012 jeep patriot I got yesterday from the used cars division. Leon helped me and was five stars from the start. I was so skeptical at first because i was stuck in a horrible volvo for two years that i still owed $5300 on and kept breaking on me. My credit is JUST 600 and I am young so Ive already tried this twice and the "best of the best" could never get me approved! the car that i really wanted didnt quite work out but they didnt let me leave until i was satisfied so after they bought me dinner and made me extremely comfortable i got approved and all with amazing numbers. they sent me home so excited and i am just impressed. not to mention this is the second car in my family from them and they were just as amazing the first time!

FJ

Falbo Janet

Jul 27, 2015

Star icon

As stated above, I found the Dealership, cean,friendly, pleasant, and professional. I belive all personal I workded with wanted me to have a pleasant experience including service!After closing the sale it was fun to recieve a "sweet" gift!

MG

Margaret Gaiser

Jul 26, 2015

Star icon

more time could be spent explaining all the features

JG

Jerome Grill

Jul 25, 2015

Star icon

I leased a Buick Verano last week, and was 100% pleased at the way I was handled.The salesman, Terry Pfister was a pleasure to work with, the car was a pleasure to drive, sowhat else could a customer want?I recommend Delray Buick as a first class car dealer!

KB

Kenneth Bromberg

Jul 24, 2015

Star icon

My battery went dead in my 2014 LaCrosse. I was at a doctor's office with my wife and had to call AAA to get a boost. I immediately drove my car with my wife to Delray Buick arriving there after 4 PM. Mark Willis immediately had the electrical system checked out, installed a new battery and had me drive out a half hour later. That is A-1 service.

PF

Phyllis Fimiani

Jul 24, 2015

Star icon

Mark always gives me top of the line service! I had my oil changed and my tires rotated. Everything was done perfectly and I even got a free car wash.

L

LisaDana

Jul 24, 2015

Star icon

Being handicapped made it hard for me to stop at every and all dealerships from Plantation, Fort Lauderdale, Deerfield to Delray but I did and out of at least a dozen dealers, we found Stephen Goldberg and how he and Stephanie took an actual "investment in me" to find me a car was amazing, they kept in touch even if I didn't like or fit in the car of that day, they never gave up finding a vehicle I could get in and out of with ease, then came the day! They found me my perfect car after weeks! The owner of Delray Buick GMC should know and take pride that his team really is a "TEAM" like no other lot has, I have never been impressed by a business as much as this one. I can say with all my heart, I will suggest to anyone I know to take the drive to Delray Buick! Amazing, nice and actual caring people just like me work there. My sister and I will forever be grateful to Stephen, Stephanie, George, Alan & Ana for treating us like we were family! "we will be back"

G

Genie

Jul 24, 2015

Star icon

Working with George Deeb to purchase my new car was the perfect match. I know George from my church, so after test driving a few other model new cars at other dealerships I decided to give him a call. Between one phone call, a few e-mails and text messages he came up with the ideal match for me. When I arrived George had the Buick Encore ready for me. I was amazed - it was ideal for my needs, and attractive as well, the car that is! George had me test drive the Encore and another GMC auto -- but the Encore stole my heart. From its classic look (black) to the remarkable interior, the car sold itself. After driving the car for a few weeks I am so very pleased with two main items -- the side view mirrors, and the back up camera. The side view mirrors are the most advanced on any car I have owned or recently test driven. I have a perfect view of what is on either side of me, etc. and the "blind spot" feature has already saved me some early problems. The rear view camera has a larger viewing area than I am use to, and I especially like the warning sound that is emitted when a car is approaching my space. George and all the other men I talked with that day were so very helpful. They walked me through the On Star system. Overall I enjoyed an excellent experience at this dealership. The staff was all polite and most helpful. The car handles so well, I feel in absolute control, that is because the size is perfect for me. If it was not for George I would not have entertained the idea of a new Buick -- now I hope to be a customer for a very long time. Thank you all.

HH

Howard Haffer

Jul 23, 2015

Star icon

My girlfriend and I walked into Delray Buick Gmc for the first time to buy a car. We worked with Jeff Knox. He was very patient with us while we were test driving different vehicles to decide which one we wanted to buy. Jeff took the time to answer all our questions and concerns. Jeff is very knowledgeable of the different products there. He made us feel so relaxed during the whole process. Also, the people in the Finance Department and the General Sales Manager JC were very nice. They all treated us with a lot of respect. We will definitely refer friends and family to Delray Buick Gmc.

LE

Lisa E.

Jul 23, 2015

Star icon

I'm an infrequent car buyer, in part to an aversion to dealing with car dealers! NOT SO at Delray Buick GMC - my experience couldn't have been more satisfying. My salesman, Jeff Knox, was top notch. (DO ask for Jeff!) Quite honestly, everyone at Delray Buick bent over backwards to make my experience there a good one. I felt that they had my best interests at heart from the time I entered the showroom until I drove off in my new car. They really aim to please!

PA

Peter and Julie Anastasio

Jul 23, 2015

Star icon

We are happy to write that Thomas and Tony exceeded our expectations, as usual. We are thrilled with our purchase and the deal they were able to come up with for us. This was our 3rd transaction with Thomas, he and your dealership have us as lifetime customers. We are anticipating our 4th visit in October (or so) to trade in our 2013 Terrain. Thank you for the excellent service -

MD

Merle Daddario

Jul 23, 2015

Star icon

Right from the first phone call everything was handled so perfect The geico dealer was so nice then when I arrived they looked at the car gave me a rental and I was on my way I got email to tell me what was going on then the service dept was also outstanding I have nothing but good things to say about the dealership I want to thank all of you for outstanding service you do not see today Merle Daddario

LE

Lisa E.

Jul 23, 2015

Star icon

Dealing with car salesmen is always a dreaded task! Because I knew Jeff Knox from church, I knew him to be very active in his faith and, obviously, someone I could trust. I already knew I wanted an Enclave before I even knew that Jeff worked for Buick, so it was a plus that Jeff was able to assist me in my purchase. My experience with Delray Buick GMC couldn't have been better. Not only did Jeff Knox exhibit integrity, professionalism, and a good dose of patience, I found that the entire staff goes all out to be at the beck and call of their customers. Allan Oliveira in Finance was also very helpful, friendly and personable. All in all, I have to say that buying a car HERE was a great experience!

CC

Coastie car

Jul 23, 2015

Star icon

Terry Pfister and others at Delray Motors handled the financial matters involvedin leasing a Buick Verona with absolute courtesy, knowledge and professionalism.Terry took the time to show me all the buttons and whistles, and even updated myphone.I will recommend Delray Motors and Terry Pfister every chance I get, and I alwaystell the truth.

S

silverstreak

Jul 22, 2015

Star icon

extremely helpful salesman terry pfister explained everything in detail updated our iphones for onstar and a complete run through all the ditigal info inside the car.

WG

Warren Gorodess

Jul 21, 2015

Star icon

I was not planning on purchasing a new car when I arrived at Delray GMC, i planned on test driving the 2015 Acadia and making a decision over the next few weeks. Everyone was extremely nice from the 2nd my family walked through the door, offering coffee or water, to the Product specialist Robert who took us on our test drive and the GM JC who was great and made me a offer I coudn't refuse.

AM

Angela Medina

Jul 21, 2015

Star icon

This was the first time I came into the dealership for service. The staff was extremely professional and the facility was clean and comfortable. I will definitely be back.

M

Mbarazani

Jul 21, 2015

Star icon

Fernando Pagan was very fast in finding cars we would like, and if we didn't feel like it was the car for us he didn't have a problem with going to go get one that we would like. In general, the service was excellent and everyone who assisted us tried hard to get the best for us.

DN

Donna Nichols

Jul 20, 2015

Star icon

My service manager was polite and listened to what I had to say. He solved my problems and was quick to let me know the car was ready to be picked up before the end of the day. He went over everything that was done to the car and it had been cleaned when I picked it up. NICE SURPRISE!!I had a really nice driver who drove me to work and picked me up when my car was ready.

DT

Daniel T

Jul 20, 2015

Star icon

This is a great dealership!!!This was my first time leasing a vehicle.Robert and Tony were great and VERY trustworthy.The transaction was smooth.GREAT EXPERIENCE.I got a great deal.Very pleasant surprise.I wish all car dealership were like that.I HIGHLY RECOMMEND THIS DEALERSHIP.

R

renu

Jul 20, 2015

Star icon

I have leased a few cars from a few different dealerships and few dealers take the time and attention that we experienced with everyone at this dealership. Jacqueline was just great and stayed long after hours to explain every minute detail to us and set up all the different settings for us. They were very competitively priced and it was a smooth experience . we walked out with our car in two hours ! Overall two thumbs up!!

P

philip

Jul 19, 2015

Star icon

Everything was great. From sale and service. James was very accommodating, helpful, and got the deal done at a good rate and price. Made the buying process smooth

ME

Michael Ecker

Jul 17, 2015

Star icon

excellent salesman and whole team very professional.

L

Lisa2015

Jul 16, 2015

Star icon

We had a really "healthy" auto dialogue with James Geraghty at Delray Buick/GMC last week. James' laid-back/no heavy sales pitch-style gave my husband & I all the time & privacy to make the best choice for our new life as empty nesters !!! We give James Geraghty a "10 out of 10" rating for his knowledge, help & service.Delray Buick/GMC dealership's entire crew from the Receptionists to Finance Department -- our WHOLE "car shopping" experience was a wonderful & pleasant surprise !!! We would highly recommend this Dealership to family & friends -- best we've seen in years of buying cars & really liked their no-haggle pricing policy -- it worked well for us !

PA

P&J Anastasio

Jul 15, 2015

Star icon

Just purchased our 3rd vehicle from Delray Buick GMC and could not be more pleased. The level of service that we receive each time we visit, exceeds the last. We will be back in October to trade in our 2014, we are definitely life long customers. Thank you Thomas, Tony, J.C., and the whole Delray Buick GMC team....see you again soon

C

Chargerfan

Jul 14, 2015

Star icon

Stephanie was able to locate a solid pre-owned car that was within my budget. Upon inspection of the car, there was a minor problem that was promptly repaired to my satisfaction. I definitely would visit this dealership in the future.

RD

Robert Decrane

Jul 12, 2015

Star icon

Our sales person was extremely knowledgeable and spent a lot of time teaching us about all the features on our new vehicle. The business manager was very friendly and efficient. Everyone seemed genuinely interested in our satisfaction though the entire transaction. We were very impressed, and we love our new Acadia!

G

gary1055

Jul 11, 2015

Star icon

robert and jc were excellent. they accommodated me in every way. i was so thrilled with my experience that i will be buying buicks for my entire life.

RK

Robert Kruper

Jul 10, 2015

Star icon

I had an anti-freeze leak on my vehicle and I called Delray Buick GMC and explained to service writer Bob that I was in a bind I was leaving for vacation the next day he told me to bring it down he checked it out and he overnighted a radiator and had a rental car for me told me my vehicle would be ready the next day and it was I picked it up and Bob saved the day I went on vacation.

P

paddy9708

Jul 9, 2015

Star icon

Excellent dealership and very friendly. My wife and I was completely satisfied with all the people we were introduced to .Everybody had a smile on their faces all the time

PM

Patrick Mccauley

Jul 8, 2015

Star icon

Very friendly dealership everybody had a smile on their faces no matter what was going on

OD

Oswaldo Damiani

Jul 7, 2015

Star icon

I ALWAYS PREFER TO DEAL WITH SERVICE CONSULTANT, NEAL SIMON. NEIL IS ALWAYS COURTEOUS,FRIENDLY AND PROFESSIONAL. AT MY LAST VISIT, SERVICE TECHNICIAN, PIERE, WAS EXCEPTIONAL. MOST TECHS AT OTHER DEALERSHIPS MERELY CHANGE OIL AND FILTER, AND GET YOU OUT. PIERE CLEANED UNDERNEATH THE WHERE THE OIL DRAINS FROM THE FILTER ONTO OTHER PARTS. HE ROTATED THE TIRES CHECKED THE AIR PRESSURE.HE EVEN ADJUSTED THE SPARE TIRE PRESSURE,(NO TECH AT ANY DEALERSHIP HAS PERFORMED THAT SERVICE).I'M PRETTY FUSSY WHEN SOMEONE WORKS ON MY VEHICLE.I GENERALLY WATCH THE SERVICE BEING PERFORMED FROM OUTSIDE. I USED TO DO THIS SERVICE ON MY VEHICLES IN MY GARAGE. THANK YOU, FOR ALLOWING ME TO COMMENT.

JK

John Kozlowski

Jul 6, 2015

Star icon

Just bought my second GMC vehicle in six weeks. Jacqueline Barlow was fantastic in both cases. Her help and follow-up were excellent.

C

Ctgirl

Jul 6, 2015

Star icon

I moved to Florida from New York and needed a new car. Delray Buick found me the exact car I was looking for with zero hassle. Everyone was super friendly and professional. I have never had a smoother experience.

NV

Noelle Villanueva

Jul 4, 2015

Star icon

I moved here from Connecticut and needed a new car. My experience couldn't have been better. Thomas white did a great job getting me the car I wanted for a great price. Everyone was super friendly and I highly recommend using them.

LA

Lisa Acurero

Jul 3, 2015

Star icon

It never fails ... every time I have to get service done on my Yukon I run to Mark Willis! He will always go above and beyond and makes sure the job gets done right! The service he offers is always on point ... Never anything less than PERFECT! THANKS MARK!

KW

Kim Waters

Jul 3, 2015

Star icon

Fernando Pagan and Terry Pfister were very knowledgeable and helpful in leasing a new car. Thank you so much!

L

Lisadds

Jul 3, 2015

Star icon

It was a great experience with Robert today! We Would definitely buy another car at Delray Buick gmc in the future. Love my new enclave!!!

TG

the girls

Jul 3, 2015

Star icon

The job is done correctly and efficiently. Today as I sat there waiting on my vehicle I was speaking to a woman who has been a customer here for over 13 years...and she feels the same way as I do... Mark Willis is the best!I personally have never had any issues and he always makes me feel as if I am his only customer. He keeps us in the loop as to what is being done and what needs to be done.THANK YOU MARK!

RM

Ronald Mc Tighe

Jul 1, 2015

Star icon

Every thing was great - completed on time and done right

K

KB

Jun 30, 2015

Star icon

Jacqueline Barlow was my sales person, and she was exceptional. I looked at every SUV on the market before I made my choice this time, and I must have spoken with 20 sales people at as many dealerships. Out of all of them, Jacqueline Barlow at Delray Buick GMC was the best at follow up, was the most honest, had the most integrity, and ultimately was a huge factor in my purchasing an Enclave from the dealership. Half of the sales people out there at other dealerships, came off sounding like hustlers. The other half didnt give a crap. Jacqueline was the only one who seemed sincere. For someone like me, that was everything. Be sure to ask for Jacqueline when you go! She's awesome!As for the rest, I enjoyed the building's atmosphere, and everyone else treated me nicely. I especially appreciated the water and coffee offered each visit. It helped make it more personal. JC, the manager, did a great job in finalizing the deal and making sure the car was delivered as promised. Kudos Delray Buick GMC!!

JJ

Josephine jesus, 2015

Jun 30, 2015

Star icon

My high rating is because we are very pleased at the excellent customer service Thomas West gave and how he made us feel very welcomed.

DT

David T.

Jun 29, 2015

Star icon

You know those car dealers where the Sales guy runs back and forth between you and the manager with numbers scratched all over a piece of paper? Or how about the one where the Sales guy says just initial here next to these numbers and Ill try to make it work and he runs off to the managers office and comes back with something close. Well, when you work with James Geraghty at Delary Buick GMC you wont have to worry about playing any of those old car dealer games. You sit down with James, he turns the computer monitor so you can both see the system, and he shows you exactly how the pricing works, with all the incentives available. No back and forth between him and the manager. He knows the system well and hell show you the best price you can get the first time. Hes truly a sales professional. Although it took me 3 trips to the dealer to make a decision, there was never any pressure to buy at any time, never trotted me in front of the manager to try and get me to buy before I left. And in the end, it was a smart move for him because I ended up spending a little more money to get all the features I wanted. I was also very happy that I sat with James for the entire purchase. Never had to go to the managers office, didnt have to go to Finance to sign the papers, James walked me through every step of the process and double-checked everything to make sure it was right. Was definitely the best car buying experience Ive ever had. Thanks to Mark Willis in Service for introducing me to James. Very happy with my new GMC Acadia SLT.

S

Santo

Jun 28, 2015

Star icon

Can't say enough nice things about this dealership. The staff are top notch and were so sweet to our little boy. We worked with Fernando Pagan and Jacqueline Barlow whom are both professional, knowledgable and extremely accommodating. This dealership blows others in the area out of the water. Fernando, Jacqueline and JC - thank you so much for making our lease deal happen! We are so happy with our new Enclave!!

G

GAB

Jun 27, 2015

Star icon

I've been a Mercedes customer at the Pompano and Delray Beach dealerships since 1999 (E's, S's,and SLK's) . I became fed up with the lousy automobile quality, a general lack of customer service and too many service reps that didn't know the first thing about cars.After a great driving experience in a rental Acadia, I researched the vehicle's features, costs and reviews. Delray Buick GMC is close to my office so I swung by. I was greeted by a friendly employee working the reception desk and offered a cup of coffee. She introduced me to Jeff Know, Product Specialist, who did great job listening to my requirements instead of talking about what he had to offer. Chris Brown, New Car Leader, introduced himself and worked with Jeff and I to refine my requirements.After Jeff heard me out, we took a look at some of the vehicles they had in stock. None matched my needs so Jeff went on the hunt. After a few days of emails and calls, he found the right Acadia and was kind enough to drive 70 miles round trip to pick up my Acadia.Tony Eroglu, Finance Director, did an outstanding job of making the financing a breeze. He was genuinely interested in saving me money while recommending add-on's that made sense.While service was detailing the Acadia, I got an opportunity to chat with JC Kent, General Manager. JC's "customer first" attitude really comes through. He was made this attitude the mission of the dealership and you could see that attitude in every employee I met.Great job guys!

A

Alimac21

Jun 27, 2015

Star icon

Coming into the store late on a Friday night I would never think that we would get someone to help us out like Thomas West. He was so patient with us and went above and beyond so that our growing family would have an SUV. I would like to thank you for everything!!

ET

Edward Traylor

Jun 25, 2015

Star icon

I walked in and was immediately greeted a young professional greeter named Anna. She was polite, courteous and offered coffee and water. She was definitely trained well!I was then introduced to JC and James Daugherty. They showed me what I wanted to see, showed me some things I needed to see (But didn't think or know to ask) and were very fair when it came time to negotiate. This team all seems to get along very well!Once vehicle and pricing were agreed to, they introduced me to Tony who worked through the financing process with me and presented me with some very competitive options. Tony was courteous, professional, humorous and fast. The entire process took maybe 2-3 hours and I will DEFINITELY be buying at this dealership again. They literally took the angst out of the entire process. A+!!Overall an A+ experience! These guys work very very

B

barbarajoan

Jun 25, 2015

Star icon

THIS WAS A WONDERFUL EXPERIENCE FOR MY HUSBAND AND I,,,THIS WAS OUR FIRST TIME LEASING A CAR AND THOMAS WEST WAS VERY KNOWLEDABLE IN STEERING US IN THE RIGHT DIRECTION. HE EXPLAINED EVERYTHING ABOUT THE CAR TO US,,,BUT I AM SURE I WILL BE BACK,FOR ANOTHER LESSON,,,,THOMAS HAS A WONDERFUL PERSONALITY AND IT WAS A PLEASURE TO WORK WITH HIM,,,,,JC KENT AND TONY ALSO WENT THE LIMIT WITH US,,AND I HOPE WE DIDN'T TIRE THEM ALL OUT MENTALLY

M

Mg1

Jun 25, 2015

Star icon

Terry Pfister is a pleasure to work with!! We have purchased several cars from him and we will return as customers as long as he's there.

S

scottish

Jun 23, 2015

Star icon

Great service and they're willing to work with you to get you in the car you want. I also traded in a vehicle and was able to negotiate a fare deal to get the deal done.

MD

M Duffy

Jun 22, 2015

Star icon

Couldn't have been more helpful. They even washed my car!

M

maricasellas

Jun 22, 2015

Star icon

Great service, nice people to deal with. Just a great enviroment for such a hassle thing to do which is buy a car. No complaint whatsover, they are great, hand down!

T

TinaB

Jun 22, 2015

Star icon

Can't say enough nice things about this dealership. The staff are top notch and were so sweet to our little boy. We worked with Fernando Pagan and Jacqueline Barlow whom are both professional, knowledgable and extremely accommodating. This dealership blows others in the area out of the water. Fernando, Jacqueline and JC - thank you so much for making our lease deal happen! We are so happy with our new Enclave!!

ZM

Zac Mazur

Jun 20, 2015

Star icon

I have been a long time Acura owner, and in January I stopped in to check out the GMC Terrain. My experience has been a very good one. I didn't have to shop around and play games, Miguel set me up with a great deal.Then when I recently went in for my first service, they scheduled right away and setup a very convenient time. While I enjoyed a couple cups of Starbucks at the dealer, I was able to complete some of my morning work, and get into my office just before 9am. My car was cleaned from top to bottom, and the service was great. I would go see Neil at the GMC service area for any of my service needs.

Y

Yukon13

Jun 20, 2015

Star icon

Super friendly staff from the moment you walk in the door. JC bent over backwards to make our deal possible. He made us feel like family! We will be back again and recommending all our friends and family.

D

denali

Jun 20, 2015

Star icon

The ENTIRE Staff was polite, helpful, informative and willing to go the extra mile to make my purchasing experience a positive one. This is very much appreciated in this hectic world we live in.

B

buick

Jun 20, 2015

Star icon

Excellent experience in attaining my lease. Love the car, and my salesman was "no pressure" and a complete gentleman. Everyone I worked with there were happy and accommodating.

CP

Carol Pleeter

Jun 19, 2015

Star icon

We brought our 2009 Buick Enclave in to have the A/C unit looked at as well as some other issues. Service adviser Neil Simon sets the bar for what you should expect from a service professional, not only did he address all of our concerns, he actually remedied a situation with our break pedal that a dealership in Fort Lauderdale never addressed. Our Buick was checked out from A-Z. We strongly recommend the entire Delray Buick GMC team from the polite young woman that answered the phone to the technicians that expertly serviced the vehicle. We will give Delray Buick GMC all our future business. Sincerely, Carol Pleeter

BP

Brian Price

Jun 19, 2015

Star icon

great experience, the dealership was very friendly, extremely helpful, didn't play no games, Terri our salesman was very honest. and everybody at the dealership from service to the GM very helpful and always available. first time I have a great experience buying a car

S

S1gnr1des

Jun 19, 2015

Star icon

We brought our 2009 Buick Enclave in to have the A/C unit looked at as well as some other issues.Service adviser Neil Simon sets the bar for what you should expect from a service professional, not only did he address all of our concerns, he actually remedied a situation with our break pedal that a dealership in Fort Lauderdale never addressed. Our Buick was checked out from A-Z. We strongly recommend the entire Delray Buick GMC team from the polite young woman that answered the phone to the technicians that expertly serviced the vehicle. We will give Delray Buick GMC all our future business. Sincerely,Carol Pleeter

PB

Peter Berger

Jun 18, 2015

Star icon

The staff was friendly, kind, and professional. They got me into the car that I wanted to be in, not one that they wanted me to be in. A big difference. I will buy from them again.

P

psbparamedic

Jun 18, 2015

Star icon

This dealership, and especially Tony Eroglu and James Geraghty, went above and beyond to get me into the car that I wanted to be in. It was important to stay at or around a price that was affordable and they were able to accomplish that. They were not forceful, and if I did not want something, they did not push the issue. I will come back and buy another car here because of the professional team that they have at Delray Buick GMC.Peter B.

M

MICHAELF

Jun 16, 2015

Star icon

TOMAS TOOK THE TIME MY WIFE NEED TO SHOW ALL THE CONTROLS AND HOW THAY WORK TONY IN THE FINANCE DEPT ALSO WORK HARD TO GET US THE LOWEST RATE .

JH

John Hibbard

Jun 14, 2015

Star icon

i wrote a long story about how good delray buick was to me wiht the needs of my sonic this spring. then i tried to submit the review and it would not transmit. i reopened the page and my story was deleted. sorry you missed it. use your imagination.

B

bienvenido.vega

Jun 13, 2015

Star icon

Bob Heinsohn, Fernando Pagan, Jeancarlos Kent, went above and beyond to provide better than expected service. I had problems with my tires which are a little more than six months old and these gentlemen were quick to resolve my problem. There attention to detail is far better than I have ever expected from any dealer, Buick and these fine service representatives made my experience the best ever.Bienvenido Vega

MZ

Marta Zambrana

Jun 11, 2015

Star icon

I feel so happy to have made a decision to purchase a Buick several months ago. My experience with the car and the service received at the dealer has always been excellent. Great team of people!

YJ

Yukon Jason

Jun 10, 2015

Star icon

My wife and I had a great experience at the dealership and ended up leasing a Yukon. Even though we were there for quite awhile, it didn't feel as long as it normally does at dealerships. Everyone was very pleasant and helpful. Our product specialist, Jacqueline Barlow, was excellent! She was extremely personable and NOT pushy which is my number one turnoff when buying a car. I look foward to working with Jacqueline on future car our purchases for our family.

L

Lashout

Jun 7, 2015

Star icon

Best experience I have ever had at a car dealership. The two product specialist I worked with were wonderful. I explained what I wanted and they delivered. Can't ask for anything more.

L

Lorraine

Jun 7, 2015

Star icon

I came in there just wanting to look at a car and was considering purchasing a new car and was assisted by Jacqueline who was very informative and based on the information she told me I chose to buy a Buick Verano and everybody in all aspects of the dealership were extremely helpful from her manager to the finance for send to having our car detailed and cleaned it was overall a very great experience I've recommended your dealership too many others

M

Marcie

Jun 7, 2015

Star icon

Mark Willis went above and beyond to get my car fixed. WAAY above and beyond! But he isn't the only one. After dealing with another local dealership for years, I was floored to learn that not only can I depend on what this man tells me, but the team of people he works with, Gary Sobel, David and others I only know by face, are all unbelieveably good people! My previous experience with another dealership left me with such a bad taste that I never intended to ever trust a dealership for service again. Mark has proved me wrong! I can not say enough good words about Mark or the team of service people from Delray Buick, GMC.Thank you to all of you!!,

D

DR

Jun 7, 2015

Star icon

Excellent sales experience. JC, Brandon, Steve, Chris and Magic were professional and ensured the sale process was first class. Brandon took time to listen, review the vehicle, coordinate a test drive and structure a deal including a trade in. Chris and Brandon worked with me the following day to complete the transaction and then introduced me to Magic who was very courteous and explained the details very well. The service department was fantastic also. Neil Simon worked with the the following day to switch wheels and was very polite and ensured the work was completed in a timely manner.

W

WB

Jun 7, 2015

Star icon

I'd like to say this dearship family works together. They treat you like family and they don't. ZERO YOU OUT LIKE OTHER CAR PLACES.I tell you. that this dealership. Has quality. And Mike is a AWSOME SALESMAN and a human being that understands people great place to go if you're. thinking. about. getting a car are what ever vechical you. decide to get . THANKS GMC FAMILY BE BLESSED...????????????????

Z

Zinga

Jun 7, 2015

Star icon

My family and I have not been part of the GM Family for over fifteen years. We decided to include GM in our search for a new car. Once my son saw and test drove the Buick Encore, this was the one. Our salesman was very nice and helpful. The buying process went smoothly. The facilities are new and clean (the coffee is very good). We have the car about one week and so far - everyone loves it including our neighbors! We hope to enjoy this car over the years and hope that our choice of going back to a GM product was a good move.

RS

Reta Spring

Jun 7, 2015

Star icon

Fernando , my salesman at buick, always goes beyond my expectations. He is always able to take care of all my car need! Everyone at the dealership makes sure I am being assisted.

S

Sunshine304

Jun 4, 2015

Star icon

I had such a wonderful experience Mr. Matos was very knowledgable and made my visit very comfortable I came all the way from port st lucie with my trade in and left with a beautiful Buick Enclave.I will be referring all my friends and family it was well worth my time and worth the trip!

C

cRaeZiie

Jun 3, 2015

Star icon

So, I was having the worst time ever trying to find the perfect car. I had gone to a ton of dealerships and nothing felt right. When I went to Buick GMC, I knew I wanted to get a car from there. Hannibal and JC were more than accommodating, and I never felt any pressure at all. Everything felt smooth and natural. I wasn't harassed with phone calls to come back either. I was offered the car I thought I wanted somewhere else, and when I got there, the car salesman just got under my skin. I left and drove straight to Buick. I immediately felt happy and excited to buy a new car because the energy was so positive and relaxed. I absolutely love my Encore and couldn't be happier with my decision. Hannibal is the best & I am so thankful he helped me.

R

Rudyking

Jun 3, 2015

Star icon

I had the best experience yet leasing a car. Not only they had a selection of the car that i was looking for but they were able to give me the price that I was looking for. The sales person Thomas was excellent and the financial advisor was also excellent went out of his way to get the loan approved.

MS

Max Santos

Jun 2, 2015

Star icon

I received an excellent service. All my questions and doubts were answered. The seller was very helpful and polite. The whole team is to be congratulated.

J

Janna123

Jun 2, 2015

Star icon

I was very pleased with the experience. I leased from a different dealership last time. The people that I encountered inthe entire dealership were incredibly friendly, knowledgable and helpful!!! Great people! Great dealership! I worked with James and Tony. They were both honest, ethical, fast, sraightforward, and truly a pleasure to work with. I would highly recommend both the dealership and the salesman, James!!a+++

J

Jbuickg

Jun 1, 2015

Star icon

A new buyer. Not too much experience with dealer as of yet. The only repair needed was taken care of with every concern for my satisfaction.

T

truckguy,David123

Jun 1, 2015

Star icon

everyone was very helpful and courteous, we looked for several weeks before we decided on a vehicleto purchase. the salesman was very good at answering all our questions and explained everythingvery thorough. i think we will be very happy with our new GMC Sierra truck.

E

Enrique123

May 31, 2015

Star icon

Purchase a 2009 Buick from Fernando Pagan. Very professional sale person no pressure to buy what so ever great car great sales man. Will purchase my next car at GMC Buick great experience .

JC

John Connors

May 31, 2015

Star icon

James Geraghty was friendly, helpful, patient and professional. He made the experience pain-free.

SA

SCOTT ABRAMSON

May 29, 2015

Star icon

I HAD THE PLEASURE TO DEAL WITH ALAN AND THE WHOLE TEAM IN THE USED CAR DEPT. THEY ARE UNDERSTANDING AND WILL TAKE CARE OF ALL YOUR NEEDS. I WOULDNT GO ANY WHERE TO SHOP FOR A CAR AGAIN. THE BEST ALL AROUND THEY GET A FIVE OUT FIVE ON ALL ASPECTS. THANKS GUYS SEE YOU FRO BREAFAST ONE SAT SCOTT ABRAMSON

M

mfunk13

May 28, 2015

Star icon

Today was our second experience at Delray Buick / GMC service Department. The first time was a check engine light came on, and the fixed the problem immediately. The second time was to get a new tire. Unfortunately I had a blowout while driving. I can't say enough nice things about the way I was treated at the service department. Mark was the gentleman who assisted us both times we were there. He made us feel very welcome, and went above and beyond to make sure we were extremely satisfied. I usually hate waiting for cars to be fixed, but Delray Buick has the cleanest waiting area. I was approached multiple times by staff asking if I needed anything. Mark also visited a few times to give me updates on progress.I will definitely be back, and plan on buying my next car from them due to the exceptional customer service received

M

MFunk

May 28, 2015

Star icon

I recently had to bring my car to Delray Buick service department for a new tire. My wife was driving along and the tire suddenly blew out. She used onstar to give them out location and they sent someone to change the tire for her. I was on my way to meet her to exchange cars, because she had afternoon appointments. The spare was changed quickly, and I was on the road to Delray Buick.Onstar was a great experience, but it didn't stop there. When I arrived to Delray Buick I met with Mark Willis. I was greeted with a friendly and welcoming salutation.I was shocked to expereince such a friendly staff, and to top it off the set I e department is e trembly well kept(very, very clean). Service departments usually get a lot of bad reviews, but I must say Delray Buick has a wonderful staff. I was treated with such genuine courtesy, I am still in awe. I will definitely return everytime I have a question or need service done to the car. I do plan on buying my next car from them due to my wonderful experience. I must say they went above and beyond I. Exceeding expectations.

DB

Derek B

May 27, 2015

Star icon

I traded in my 2013 Sierra and purchased a new 2015 Sierra. I am very happy with the overall deal and the customer service that the dealership, sales staff and financial services provided. Fernando was a very pleasant to work with and was able to locate a new truck that matched exactly what I wanted. Sales Manager JC worked hard to get me the financial deal I wanted and I am very happy with the results. I recommend checking out Delray Buick GMC before visiting any other dealership.

S

sherri

May 26, 2015

Star icon

James Geraghty was a pleasure to deal with. James did an outstanding job in helping us make a decision. He made the process fun and simple. Tony Eroglu in finance helped the process move smoothly and did an outstanding job as well. Definitely would purchase from them again.

RT

Robert Tompos

May 26, 2015

Star icon

It is rare that businesses surprise you with customer service in this day and age. I contacted the dealership for service with minimal notice for the request. Not only was the arrangement made but they sent me a link to maintain any request for service and to schedule future service through their website. There were verifications of the appointment and when I dropped the car off, Michael was extremely professional, helpful and just a pleasure to work with. The waiting area was comfortable and coffee and snacks were available free of charge. The car was serviced and cleaned along with an additional explanation of some features that I had not utilized to this point. Great customer service, could not be happier.

D(

Dieunet (Mr. D)

May 25, 2015

Star icon

Timothy did an excellent job in helping me understand the buying process and made it easy and simple. Timothy is a model salesman and would definitely recommend him to other friends and family members. I specifically like how he made sure that the car was well detailed and cleaned. When I told him that I was buying the car as surprise gift for my wonderful wife, he volunteer to help in making it happen by offering to deliver the car to our driveway. I am so happy in his recommendation for this 2011 Lacrosse because my wife loves it so much. I have no regret for selecting this car. So far, we have no complaint and the car is running great. I especially like how everyone in the dealer was supper nice. I ask one of the young lady at the front desk for the restroom, she could have just pointed it out to me, but instead she left her post and go around the corner and showed me the restroom. I thought that was extremely courteous of her. When I ask her why, she said she is not allowed to point and that it was her pleasure to help. I wish I remembered her name, she deserves to be recognized. Overall, I had a wonderful experience. I know that buying a car can be a very tedious, time consuming and stressful process, but this particular experience was different. By the way here is a new catch phrase based on how I felt in the whole process "A luxury dealer selling luxurious cars with a touch of luxurious customer service". Thanks to Timothy and everyone else...

Y

Yukoner

May 23, 2015

Star icon

Scheduled maintenance of a Certified Yukon. Always deal with Bob and it's always a quick and painless experience. Thanks Bob!!

S

Sarajuan

May 22, 2015

Star icon

It was an excellent experience. Jacqueline helped us in the pre-approval process . Everything was per approved online so it was less waiting time in the dealer. They were very nice and helpful. Tony in financial was excellent too. Great experience! I recommend this dealer 100%Sara and Juan

M

mac

May 21, 2015

Star icon

THIS DAY I VISITED A COUPLE OF DEALERSHIPS TRYING TO WHICH VEHICLE TO LEASE.UPON ENTERING DELRAY BUICK I WAS WELCOMED IN, JUST LOOKING AROUND.THAT WAS WHEN I MET THOMAS. HE WAS FRIENDLY, NO PRESSURE. ANDTULY PROFESSIONAL. HE KNEW HIS PRODUCT. I LEARNED QUITE A FEW THINGS ABOUTBUICK AND DELRAY BUICK. I SIGNED UP . I NOW DRIVE A BUICK, LEASED FROM DELRAY BUICK........

SS

Samantha Sweeney

May 21, 2015

Star icon

my first visit went smoothly. I don't think the experience box should be required.

S

Satisfied

May 20, 2015

Star icon

From initial contact to close of the deal it was a great experience no pressure highly professional and knowledgeable is James Geraghty ..........GMC Terrain is great vehicle

DR

Derek Rolls

May 19, 2015

Star icon

Great experience from start to finish. Great dealership to visit!

F

Fred

May 18, 2015

Star icon

We walked into dealership late in the evening and recievied the best car buying experience we have ever had. My wife drive home her new Prius that evening. James did a great job and provided great customer service.

D

Drolls

May 17, 2015

Star icon

Never have I walked into a more professional environment in the car business. From the front door greeting straight to the top of management my experience was one of a kind. Great service and price. Understanding staff that is very helpful to meet all my needs. If you are in the market for a car, this dealership is a must see. Top notch crew. Thank you

B

Bill

May 16, 2015

Star icon

Received personalized note from general manager indicating to see me personally for a great deal. After waiting to see him I was passed off to a salesman. Never saw GM again. They advertise $5,000-7,000 off MSRP. No where near that on Acadia Denali

JP

Jesus Perez-lopez

May 16, 2015

Star icon

Was in the market for a pick up truck. Visited or called Toyota, Dodge, Ford and their service was horrible. I called Delray Buick GMC and was treated in a professional manner by Jacqueline Barlow my salesperson, very happy with the way she and the whole family of Delray Buick GMC handle the sale, no hassle very satisfy with their excellent customer service. Ricky Perez

RH

Robert Heinsohn

May 15, 2015

Star icon

Terry was great! Bob in service Amazing! JC a pleasure to deal with! Very easy experience.

JA

John Ahearn

May 14, 2015

Star icon

I was professionally met at the check in. The process was explained, the time frame set, and I was offered a ride or stay at the Dealership - I opted to stay. Everything worked well, on time and courteous.

AH

Allen Huntington

May 14, 2015

Star icon

Regular service before leaving for long distance trip. Mark always does a fantastic job of taking care of my needs. He sees what needs to be done and gets it done after I approve. I do not need an outside mechanic as this Buick dealership is easy to get to. Sure it may cost a little more, but you get really great help and it is done right the first time.

SK

Sidney Kaufman I

May 14, 2015

Star icon

The people at your dealership are courteous and helpful, my salesperson was very helpful and would recommend him to other people.

K

Kyungman1992

May 11, 2015

Star icon

Truly exceptional customer treatment. The receptionists were/are absolutely delightful to speak with. Miguel (our sales person) did his very best to make us feel like we were getting the best deal. The managers came out and made us feel like family. Terry Pfister has since taken the reigns and has gone above and beyond to make sure we feel as valued as we did when we first walked through the doors at Delray Buick. I recommend this dealership for those far and near, you will not be disappointed.

C

carreviews

May 8, 2015

Star icon

Bob was great! Very first time in the dealership and he made me feel welcome. The repairs were completed on time and the waiting area was very relaxing. Already told them I will be back when I need my oil changed!

G

Gmc

May 6, 2015

Star icon

Came to mr. Fernando pagan with no thought of leasing. Told him my needs. And he educated me about the suv they can best Serve me and my wife because of her medical need. He was right, the price was right and we had the suv the next day.

D

Depasqua

May 5, 2015

Star icon

This was a very pleasant experience from beginning to end. Thomas listened to what we wanted and showed us the perfect car. After buying it, he walked us through the entire car making sure we were comfortable with it. He has been very attentive since we bought it.

P

PhilD

May 5, 2015

Star icon

Hannibal and rest of sales team and finance team are excellent. I was impressed with the team approach and ability to complete the sales in short order.

GL

golf lady

May 4, 2015

Star icon

Everyone with whom I came into contact was very friendly, helpful, and professional. I was happy to trade in my older Buick for a new one, and have lower monthly payments than before.

H

Happy

May 1, 2015

Star icon

Had a very good experience and was able to make a wise choice in the color of my new auto. It is important to be happy when you make a investment of this kind.

PF

Patricia Fouchet

May 1, 2015

Star icon

I had a wonderful experience at Delray Buick. When I walked in I was greeted by Alyssa Wynn, the receptionist. She was very kind. When I met with my salesmen, Leon Timothee and Richard Cascone, they treated me like family. I was offered a beverage, and test drove a couple of 2015 Buick Encores. I, ultimately, decided on a beautiful silver encore and the process went very smoothly. I was shown EVERY feature my new car has!! Richard and Leon had so much patience with me and answered any questions I had. I even received a "thank you" gift for my purchase. I thoroughly had a wonderful experience. O, and I also was invited to a customer appreciation breakfast which is held on the first of every month!! I am a very satisfied customer!!

HE

Howard Eichner

Apr 30, 2015

Star icon

Excellent car buying experience. Friendly, knowledgable , and professional. Kudos to Delray Buick GMC.

M

mdjis

Apr 29, 2015

Star icon

From the minute we walked in James GREETED us at the door, we told him what our goal was, to switch out of long time MiniVan customers. He showed us very knowledgeable and showed us GREAT options for both GMC and Buick. We have never owned either and he really did a good job of presenting and narrowing it down to 2 vehicles. In the end my wide fell in love with Arcadia Denali and we had to negotiate a bit as we were upside down on a trade after 16 months but they worked SMART and HARD as a team to get us the most for our trade. We were very happy with the professionalism and follow thru. We already started recommending Delray GMC Buick to our friends or everyone looking at a new car options.

H

howardpeter

Apr 29, 2015

Star icon

I went into DelRay Buick to test drive the Verano, I was looking to get out of my car and get into a new vehicle with the newer safety features (Lane Departure alert, Blind Spot alert, etc.Test drove the Verano and loved the car. Kudos to to the entire staff from the receptionist up to the General Manager. Brandon made leasing the car a pleasure, and "Magic" got me in and out in a professional timely manner.I have nothing but good things to say about the dealership, and plan on doing busy with Delray Buick again and again.

A

aifa48

Apr 29, 2015

Star icon

Fernando Pagan is a real asset to your company. He really works with you in a very patiently; friendly and kindly manner. He sure knows his business!

R

R.A

Apr 29, 2015

Star icon

I love the car! My salesperson Richard Cascone was great. He was knowledgeable, friendly and gave me the best customer service I have ever had. I will be recommending the Dealership because of him and I will be recommending Richard to all my friends!!! 5 star service!

RS

Russell Simpson

Apr 29, 2015

Star icon

Never been more pleased with a car dealership. They helped me achieve getting my wife her dream truck. Thank you to Brandon and Chris for all your help.

H

Happycustomer

Apr 29, 2015

Star icon

Hi! I am so happy with my terrain! This is the second car we have bought from Fernando Pagan, he always is great to deal with. He really knows how to make his customers happy. He always gives us such a great package deal that it's hard not to buy a car from him! Truly happy with my car, Fernando is always great. We always come to him, and refer him when it comes to wanting a great experience in buying a car. If you want to be taken care of, see Fernando Pagan at Delray Buick GMC, you won't regret it! Thanks again!

DR

David Robinson

Apr 29, 2015

Star icon

I'll keep it simple. These guys amazed me. I had wanted a new car for some time but dreaded putting myself through the usual experiences associated with car shopping... I'll be 1st to admit I'm very picky and despise feeling taken advantage of in even the slightest of ways. In fact,, and not proud of it.. I've walked off dealerships before with with unpleasantries flying around the showroom... I came here originally looking for a used car. Spent an entire day with a salesman named Nick Pascuallo & test drove several cars. Nick was terrific but somewhere I thought maybe new was a better choice for me. He led me right to the new car guys and introduced me almost as a friend would. 100% class!!! On the new car side I dealt with Fernando Pagen he continued with Nicks professionalism and friendly demeanor. Best thing in my mind was neither ever pressured me in the slightest. After a lot of questions and fair negotiations it was time to sign. I met with the finance department and even was helped by the owner Aric Gasper. They added some quality upgrades like leather & wheels to be incorporated into the final price. My family & I couldn't be happier with our new Yukon. If looking and near Delray this place was the best!!!

Z

ZAYDEBURT

Apr 28, 2015

Star icon

First the car, a Buick 2015 Lacrosse; overall great car, ride, comfort, options all excellent. The salesman; James Geraghty, so knowledgeable about Buick. He has a great friendly disposition, does not pressure, and works exceptionally well with both husband and wife. He knew the answers to any and all questions we asked. Patiently gave my wife instructions as to all items on the dash board as to settings and how to manage. He even helped her set up her cell phone on blue tooth and went beyond when my wife asked if she could have a Neil Diamond station on the radio. James showed her how to set up an app called Pandora and locate Neil Diamond music. He was a main reason for buying a car from Delray Buick GMC. The dealership was neat, clean and customer friendly. When you walk through the doors you were greeted with a smiling face saying hello and welcome and offering you coffee or water, etc. All the way up to the general manager everyone was just great and easy to deal with. To summarize, the car, the personal sales rep James Geraghty and the dealership have made me a loyal customer.

BB

Boynton Boy

Apr 28, 2015

Star icon

I just recently leased a LaCross through DelRay Buick. Went in on a whim to check out the LaCross and a few hours later went home with it. I have to hand it to Jim for making it EZ. His product knowledge was excellent and his professionalism was exceptional. Besides he has a great personality and has called me a few times since to check if he can be of any further assistance and if I'm pleased with the car.Also I want to mention that the finance director Tony Eroglu was very professional and thorough and patient working through the paper work at closing.

MW

Mike W

Apr 27, 2015

Star icon

This was the least pressure car buying experience as I have had in 50 years. I responded to an e mail advertisement and was contacted almost immediately to answer any questions. I then visited the dealership and was met by Thomas West who proved to be knowledgeable, low pressure and in all ways a most pleasant person to deal with. The dealership itself goes beyond the norm with its customer monthly pancake breakfasts, tech classes and its beautiful new building. You will walk out of Delray Buick happy about your new car and more than happy with the experience.

BW

Bernard W.

Apr 27, 2015

Star icon

First time at Delray Buick/GMC - great service tech. Neil, very patient and knowledgeable - super customer waiting area - intend to be a loyal customer - did not even know about your dealership - thanks to GM for mailing i received several weeks ago - as a GM Supplier (employee/customer) have been to several Chevy and Buick/GMC dealers - your group is the best.

IM

Irish Mom

Apr 27, 2015

Star icon

I had the best experience with Delray Buick GMC! I had the pleasure of working with Leon Timothee and Richard Cascone. They were both extremely helpful to me and also patient. I leased a 2015 Buick Encore and I couldn't be happier! The entire process was painless and they took the time to explain everything to me. Anyone wishing to purchase or lease a vehicle with Delray Buick GMC should definitely ask for either of these 2 gentlemen. I even have been invited to the monthly breakfast! Another plus - o, and also received a wonderful basket of goodies as a thank you gift! I couldn't have asked for more. Thank you both! I am very happy to be part of the Buick GMC family!!! I look forward to being a customer for the long haul.

M

mhparis1

Apr 26, 2015

Star icon

Had a wonderful experience at Delray GMC. Leon Timothee was patient, personable and reliable. He didn't use strong sales tactics which typically turns me off. He delivered the vehicle as promised for the negotiated price. I highly recommend him for your car purchasing needs. I also have to give praise to Finance Director Tony E. He provided me a very competitive loan that was priced right. I was pleased with my overall experience at Delray and believe you will be too....

JS

Jesus Sepulveda

Apr 26, 2015

Star icon

It was a very easy and pleasant process purchasing the vehicle with James as my salesman. I would recommend the dealership to my friends and family.

F

FamilyMan

Apr 26, 2015

Star icon

I had a lot of trouble finding a good dealership that didn't make me feel as if it was buy it or leave and that they were going to take care of myself and my family's needs with out ripping us off. I found it in this great dealership, beautiful location and the facility/staff made me feel like a billionaire the customer service was outstanding I was taken care of by a Mr. Fernando,put my family and I at ease and made the what's suppose to be a stressing time enjoyable and feeling 100% on our purchase. I have never felt so pleased and confident about a purchase than the one I made with my Buick LaCrosse. I highly recommend this dealership to others. May your experience be as satisfying as my family's.

D

Dawn12

Apr 24, 2015

Star icon

Fast and easy to lease my new vehicle. James Geraghty was a wonderful salesman. Everyone was a pleasure to deal with!!! I will Definetely go back in the future to this dealership.

SB

Stephen Bunch

Apr 24, 2015

Star icon

I Recently purchased a new GMC truck from Delray GMC. I have purchased quite a few vehicles in the past 40 years and I have to say that my recent purchase from Delray GMC was the most pleasant to date. The sales Representative that assisted me (Fernando Pagan) was very accomidating, professional and informative. Fernando was very patient and helpful through out the entire process. He introduced me to Tony Eroglu who assisted me in financing. Both Fernanado and Tony where a pleasure to work with. Delray GMC can be proud of these two indiivduals and how they represent Delray GMC and the GM product line. I look forward to doing business with them again in the future. Sincerely, Stephen Bunch, Satisfied Customer

RN

Robert Nygaard

Apr 21, 2015

Star icon

Great Service and great advisor and very knowledge about dealing with customers

MN

Michael Newman

Apr 17, 2015

Star icon

Great experience. People were nice helpful and knowledgeable

DC

David Clark

Apr 15, 2015

Star icon

From the moment I stepped in, I was warmly welcomed by the staff members. Very good first impression!!! Our saleswoman, Jacqueline Barlow was very helpful and PATIENT with me when it came time to decide. She gave me my space and she was never pushy. We got a great deal and now I'm enjoying my brand new car.

B

Bill

Apr 14, 2015

Star icon

My wife and I went in to see Richard Cascone and Tony Eroglu for the purchase of a new Enclave. They found us all of the incentives, made a great deal and provided excellent service. We would recommend them and return to them when we're ready for our next lease.

SG

Stephen Gerkin

Apr 13, 2015

Star icon

Unfortunately I was helped by the greatest guy I think I've met in the car industry and didn't purchase. I made a mistake by purchasing my Yukon in Washington while I was traveling with my son. Richard went out of his way and above and beyond for me and even congratulated me and offered to help me with anything I needed when I return to FL in the coming weeks. After reading his congratulations email I felt kind of guilty as he deserved the sale. I sent this to him through email and didn't expect to hear back from him. He originally knew I was waiting for money to come (stayed in touch with me almost daily)from a large business deal. It just so happened that I received it early while I was on this trip. I couldn't wait to get the Yukon and purchased, His level of professionalism surprised me because being in sales myself I would have not answered me if I said I did business someplace else after spending the amount of time he spent with me and holding a Yukon for me when they're in high demand. His knowledge was first hand on the Yukon. As I think of my current purchase if I could turn back the clock I would. My salesperson didn't have a hard time going over anything in the Yukon infact I told him things he didn't know about the truck. That was an ok Expieriemce! Richard is a credit to himself and the organization he works for! As a business owner myself it's very difficult to have good people around that each really care about the Customer. I've purchased many vehicles in my time and haven't met anyone like him with his attention to detail. I checked all his information for truth to have a reason not to go back there. ALL the Facts and the things he told me the Yukon Denali was equipped with was astonishing with all the safety and technology. I love my Yukon. Thank You, Richard for all that you've helped me with and if I can send business your way I certainly will! This was a matter of a timing purchase and I was in my home state when I bought. I will definitely be coming in for service when I'm im town and looking forward for my next vehicle from Richard. Stephen Gerkin .

EW

Elena Wilson

Apr 11, 2015

Star icon

They helped right away when I came in and they gave me a shuttle ride to work and called me when my car was ready.

BW

Bruce Wise

Apr 10, 2015

Star icon

The oil change service I had done was fine. I still have my transmission issue. I guess if they can't plug it in to a computer they haven't any idea of how to fix the problem.

LW

Larry Watson

Apr 10, 2015

Star icon

I felt welcomed as soon as I entered the dealership. My service writer was very polite and courteous and the waiting room was comfortable.

R

Ruth123

Apr 9, 2015

Star icon

We were greeted by sales consultant Leon Timothee. He was friendly. He showed me a vehicle that was very favorable to my liking. I was the purchaser and went ahead to make the Purchase.Leon did all he could to orient me to properly drive the vehicle. I would definitely request Leon to help anyone looking for a new car. He is very proficient and made me feel comfortable. Ruth Rimland

W

Webby

Apr 9, 2015

Star icon

Great customer service. We were out of our old lease and into a brand new one in the same day with terms we wanted. Great experience with a brand new salesman. Couldn't be happier. Thank you Delray Buick.

DO

Deborah O'Duke/ Joe Bass

Apr 9, 2015

Star icon

Very professional customer service!!! Bob always takes good care of me

N

nazairewataol.com

Apr 8, 2015

Star icon

I was happy with customer service. I wait for a few minutes, then Ms. Jacqueline came she was very kind, helpful. Everyone was kind to help.

K

Kcharite

Apr 8, 2015

Star icon

The people at Delray Buick make you feel like your apart of a family that's how comfortable they make you feel. I definetly would reccomend any customer looking into purchasing a vehicle. Make sure you see Leon and Toni they really had us walking out the door feeling great! All the staff our wonderful delray Buick is where you should be...

K

Kcivilma

Apr 8, 2015

Star icon

The people at Delray Buick make you feel like your apart of a family that's how comfortable they make you feel. I definetly would reccomend any customer looking into purchasing a vehicle. Make sure you see Leon and Toni they really had us walking out the door feeling great! All the staff our wonderful delray Buick is where you should be...

JD

Jacalyn Danton

Apr 8, 2015

Star icon

Service reps and staff are friendly and courteous as always.

LN

Leonard Neal

Apr 7, 2015

Star icon

Overall experience was good. Service department has made significant improvements in appearance and the customer orientation process. I would recommend Delray Buick to friends encouraging others to experience Delray Buick's convictions to customer satisfaction for themselves.-Leonard

KK

Kathleen Klotz

Apr 7, 2015

Star icon

Everyone is so nice and service guys explain repairs, don't leave you guessing!

SF

Sean Fox

Apr 7, 2015

Star icon

Everyone is always friendly and helpful. The waiting area is comfortable and taking our vehicle in is easy.

NM

nataliya m.

Apr 6, 2015

Star icon

Mike Mizrahi and Aric the GM were very helpful. They found a perfect car for me and price was also very reasonable. Amazing customer service!

D1

Dustinanaya 1990

Apr 6, 2015

Star icon

My first car buying experience was at Delray Buick and Gmc. I must say it was the best experience I've in countered. Hannibal Matos provided me with comfort and satisfaction. He got me in the car I've always wanted. He also provided me with car service on a used vehicle. Not many dealers do that, but this one did. I just want to say thank you Hannibal Matos, and Alen Senhorti, and Mike Mizhari. Thank you guys and i hope to do business with you in the future.Sincerely,Dustin Anaya

MJ

Mary J.

Apr 3, 2015

Star icon

I called Nick Pasquarello at GM Buick because I bought a used car from him 10 years ago and am still driving it. He took care of me then, made sure it was a good and safe vehicle, knowing I didn't know anything about cars. I love him as a person and friend. I wouldn't buy from anyone else. When I needed a car for my daughter I picked up the phone and Nick couldn't have been more wonderful. I told him what I was looking for and he said he would be on the look out for my price range and dependability. He is so caring, honest and truly a wonderful person. He made the car buying process quick and easy and again, making sure that I was getting a safe dependable car. I must say that everyone I met at the dealership was extremely nice and very accommodating. It is nice to know that you can trust someone in this business. I will never buy a vehicle from anyone but Nick. Thanks Nick, I appreciate you taking your time with us.

H

Hjurg

Apr 2, 2015

Star icon

My husband and I just purchased 2 cars from this Dealer, Jacqueline Barlow was our salesperson. She did an amazing job. Got us great deals and really worked hard to make them happen. I would recommend this dealer and Jacqueline to everyone.

ML

Michael Lapkin

Apr 1, 2015

Star icon

taken on time courteous and very efficient not problems

TC

Theresa Campbell

Apr 1, 2015

Star icon

The dealership was very comfortable to sit and wait for my oil change. Everyone was friendly.

TF

Tony Fredericks

Apr 1, 2015

Star icon

I own a 2014 GMC Sierra & I get great device from Delray Buick/ GMC.

S

Ssmonte194

Mar 31, 2015

Star icon

Great friendly atsphomhere i have no complaints at all.Very nice dealership professional and friendly I would recommend to anyone and I will be doing business with them again.

M

M

Mar 31, 2015

Star icon

So I was greeted by Stephanie who had a friendly smile & was very professional & courteous. I then met my sales woman Jaqueline. Earlier, when we spoke on the phone, I explained that I didn't want to spend 8 hours at the dealership, told her what I wanted, and asked if she would expedite the whole process. By the time I got to the dealership, she had alot of the preliminary paperwork done, which made me happy. Test drove the car, sat down with Chris, the sales manager to go over the numbers(which was no pressure & usually what I hate about the process). He actually gave me a great deal and I was good to go. I signed the papers with Majiic, who was super nice and fast. Jaqueline offered to help me move all my stuff from the old car to the new & she went through all the features of the car & set up my Bluetooth & OnStar for me(in all the years I've been leasing in S. Fla- no one ever bothered to show me the features?!) Oh and I later found a thank you scratch off ticket taped to the lid of the gas tank from Jaqueline..nice touch. Finally, before leaving, Jean Carlos came out with a gourmet gift basket for me..another nice touch.

T

Toni

Mar 29, 2015

Star icon

Because of Mr Cascone's friendly salesmanship, I was satisfied to do business at Delray Buick GMC. HE was sincere,.patient ,and not pushy. In helping me: to decide on which car. and to buy it here. He has called me since my purchase and ask if everything was going okay and continued to answer any questions that I later thought of. Toni Ryan

Y

yummybunnykisses

Mar 29, 2015

Star icon

I wasn't expecting to purchase a vehicle the day I went into Delray Buick, but Hannibal was so helpful at finding the right car for me at the best price, I just had to! Hannibal was very friendly, very patient, and never pushy throughout the whole processs. And I am so thankful, I am very happy with my vehicle purchase. I feel I definitely made the right choice and I am glad it was Hannibal that helped me. Thank you Hannibal and Delray Buick GMC!

IT

I truely didnt want to leave

Mar 29, 2015

Star icon

I have been going to this dealership to have my Buick serviced for years, so I called & scheduled an appointment with Vicky (who I could tell was smiling when she answered the phone) on Thursday to bring my car in on Saturday. Friday afternoon the celine in my home started leaking & the only day a repair man could come was on Saturday the same time I was to have my vehicle serviced. I called Vicky Friday early evening to let her know I need to cancel my appointment & told her why & what was going on with my roof. I told her the repair man would be at my house at 7:30 am & I didn't think I would be able to keep my appointment for 8:30. Vicky was so helpful & really listened me. I told her when I scheduled my app I was worried about my vehicle & she put my mind at ease & told me they have "Master Technicians" available & that they would take care of every one of my concerns. She actually remembered me when I called to cancel my app, it was like talking to an old friend, someone I had known for years. She told me instead of cancelling my app & putting it off until next weekend which is the only time I am able to take my car in, she told me not to worry & if I wasn't there right at 8:30 when my appointment was scheduled for that they would do their best to work me in & she also informed me that they have a shuttle service, or rentals if I had other places I needed to go. I arrived around 11:30 & when she looked at me, she had the BIGGEST SMILE ON HER FACE & I have never felt more comfortable walking into a dealership. She called me by name & came over & hugged me & told me she appreciated the fact that I was there & I BELIEVED HER! She introduced me to a gentleman who was also very helpful (Mark) then showed me to their new lounge & MADE ME A FRESH CUP OF STARBUCKS COFFEE, SHE EVEN ADDED MY CREAM & SUGAR FOR ME! When my car was finished I was sad to leave! I honestly did not want to leave! Vicky was so nice to me, I could tell she really cared that I was there. She has a beautiful smile & the cutest "mid west" accent! She will insist she doesn't have one, but she does!!! I look forward to having something go wrong with my vehicle just so I can go back to the Service Department at Delray Buick GMC & see my NEW FRIEND Vicky!

LF

Looking for a reason to return just to see Vicky

Mar 29, 2015

Star icon

I have been going to this dealership to have my Buick serviced for years, so I called & scheduled an appointment with Vicky (who I could tell was smiling when she answered the phone) on Thursday to bring my car in on Saturday. Friday afternoon the celine in my home started leaking & the only day a repair man could come was on Saturday the same time I was to have my vehicle serviced. I called Vicky Friday early evening to let her know I need to cancel my appointment & told her why & what was going on with my roof. I told her the repair man would be at my house at 7:30 am & I didn't think I would be able to keep my appointment for 8:30. Vicky was so helpful & really listened me. I told her when I scheduled my app I was worried about my vehicle & she put my mind at ease & told me they have "Master Technicians" available & that they would take care of every one of my concerns. She actually remembered me when I called to cancel my app, it was like talking to an old friend, someone I had known for years. She told me instead of cancelling my app & putting it off until next weekend which is the only time I am able to take my car in, she told me not to worry & if I wasn't there right at 8:30 when my appointment was scheduled for that they would do their best to work me in & she also informed me that they have a shuttle service, or rentals if I had other places I needed to go. I arrived around 11:30 & when she looked at me, she had the BIGGEST SMILE ON HER FACE & I have never felt more comfortable walking into a dealership. She called me by name & came over & hugged me & told me she appreciated the fact that I was there & I BELIEVED HER! She introduced me to a gentleman who was also very helpful (Mark) then showed me to their new lounge & MADE ME A FRESH CUP OF STARBUCKS COFFEE, SHE EVEN ADDED MY CREAM & SUGAR FOR ME! When my car was finished I was sad to leave! I honestly did not want to leave! Vicky was so nice to me, I could tell she really cared that I was there. She has a beautiful smile & the cutest "mid west" accent! She will insist she doesn't have one, but she does!!! I look forward to having something go wrong with my vehicle just so I can go back to the Service Department at Delray Buick GMC & see my NEW FRIEND Vicky!

H

hope

Mar 27, 2015

Star icon

great sales experience with jacqueline she was very helpful and sweet. i would suggest going to her for your GMC or Buick needs because she is the only one i had a good experience with after working with 4 different employees of this dealership.

ED

Eric Drucker

Mar 27, 2015

Star icon

Service was quick, clean and delicious.I drove my car in to the service area. The tech took my keys, directed me to the lounge. A lounge complete with magazines, FREE COFFEE AND DONUTS. Hardly had time for my Donut and my Encore was washed and all better. The bill came to zero and was back on the road. I told the tech that if the experience was any better, I would move in!!!

W

wayne

Mar 26, 2015

Star icon

working with Hannibal was a very good experience his outside the box thinking led to my purchase of my cts coupe. after looking all over for a black CTS with a sunroof he suggested that the dealer can install one for me I didn't think of this I'm glad he did. he showed great respect for my time by keeping the process of moving and keeping me informed of everything that was going on I would highly recommend him to anyone

S

Sunshine

Mar 26, 2015

Star icon

So I was greeted by Stephanie who had a friendly smile & was very professional & courteous. I then met my sales woman Jaqueline. Earlier, when we spoke on the phone, I explained that I didn't want to spend 8 hours at the dealership, told her what I wanted, and asked if she would expedite the whole process. By the time I got to the dealership, she had alot of the preliminary paperwork done, which made me happy. Test drove the car, sat down with Chris, the sales manager to go over the numbers(which was no pressure & usually what I hate about the process). He actually gave me a great deal and I was good to go. I signed the papers with Majid, who was super nice and FAST. Jaqueline offered to help me move all my stuff from the old car to the new & she went through all the features of the car & set up my Bluetooth & OnStar for me(in all the years I've been leasing in S. Fla- no one ever bothered to show me the features?!) Oh and I later found a thank you scratch-off ticket taped to the lid of the gas tank from Jaqueline..nice touch:) Finally, before leaving, Jean Carlos came out with a gourmet gift basket for me..another nice touch. So, not your typical run-of-the mill dealership. I can highly recommend them.

RD

Richard Dougherty

Mar 26, 2015

Star icon

Great staff from sales to management to finance.They were very helpful and found me the right car at the right price.

C

Corina

Mar 26, 2015

Star icon

My husband and I had the pleasure of meeting and working with Fernando Pagan and the team at the Delray GMC/Buick. We were so impressed!, the staff was extremely professional and willing to go above and beyond. Fernando was very attentive and looked after us every step of the way from the moment we laid eyes on the cars until we drove them off the dealership accommodating us on every schedule and need. This was our first experience with Buick/GMC and I have to say we will now be customers for life. Every staff member was super helpful and nice and the facility was above standard for sure, they even had a kids room where my 2 daughters could play while we were shopping for the cars!. Customer service was by far 5 stars and we HIGHLY recommend this location to anybody shopping for a GMC/Buick. Thank you Fernando, Chris and JeanCarlos you made it so painless and fun.

RT

Robert Tompos

Mar 25, 2015

Star icon

Very relaxed atmosphere. The normal drama that accompanies an auto purchase is missing and this was a very nice way to do business. Our sales professional Richard was fantastic and he was the main reason that we purchased the car that day. We had every intention of not making a purchase until we checked other dealerships for different manufacturers. We certainly are grateful that we had the chance to work with him and the excellent staff of Delray Buick GMC.

SS

Steven Solomon

Mar 24, 2015

Star icon

They took us right in. We are treated with courtesy and professionalism.

DB

Drew B.

Mar 23, 2015

Star icon

My Sales Rep Jacqueline was awesome. She helped me out the entire way and made it possible (and affordable:) for me have my new GMC Canyon. I love it and thanks to everybody at Delray Buick GMC. I'm so Happy

KL

Kerry Lewandowski

Mar 20, 2015

Star icon

I came in for an oil change tire rotation and cabin filter replaced was there only one hour and car was returned washed shined with the tires all slicked I was really surprised great job guys

M

Marturo60

Mar 19, 2015

Star icon

I dealt with James Geraghty and wanted to express that he was amazing. I had never leased a car before and he made the experience great !!! I have never been happier With the sales process, James was there from beginning to end and explained everything in detail making this an easy decision. I am now so happy with my new 2015 GMC Acadia. Thank you James and the whole DelRay Buick GMC family.

A

Arturo

Mar 19, 2015

Star icon

I dealt with James Geraghty and wanted to express that he was amazing. I had never leased a car before and he made the experience great !!! I have never been happier With the sales process, James was there from beginning to end and explained everything in detail making this an easy decision. I am now so happy with my new 2015 GMC Acadia. Thank you James and the whole DelRay Buick GMC family.

R

ronsw311

Mar 18, 2015

Star icon

An excellent salesman and was involved 300% to get me the deal I needed to drive my new Buick. He was superb to work with!

RS

Ron Swartz

Mar 18, 2015

Star icon

James Geraghty was an excellent salesman and was involved 300% to get me the deal I needed to drive my new Buick. He was superb to work with!

AA

Andrew Alberino

Mar 18, 2015

Star icon

I was very pleased with service. Neal Simon was the gentleman I dealt with, he was very efficient; extremely helpful and courteous.

P

Pete20001

Mar 13, 2015

Star icon

I found exactly what I was looking for. The deal was closed with no trouble. Sales staff was very friendly. Beautiful showroom with a comfortable waiting room.

O

onabudget

Mar 13, 2015

Star icon

JAMES GERAGHTY IS A DELIGHT TO DEAL WITH. HE WORKED VERY HARD TO GET ME INTO A I LOVE. HE WENT OVER THINGS I NEEDED TO KNOW ABOUT THE CAR. OF COURSE I WAS VERY TIRED AND DID NOT RETAIN ANYTHING. HE CALLED THE NEXT DAY AND WE MEET AGAIN TO REVIEW EVERYTHING AND HE KEEPS IN TOUCH TO SEE IF EVERYTHING IS OKAY AND IF I HAVE ANY MORE QUESTIONS. I HAVE HAD 6 OTHER GM CARS AND HE IS ONE OF THE BEST THAT I HAVE DEALT WITH. THANK YOU JAMES

M

Mike

Mar 12, 2015

Star icon

I was never so disappointed with the process, ownership, and majority of employees when purchasing a vehicle. The vehicle is good and the experience should of been enjoyable and professional. The bottom line is used car sales people have a bad reputation and they supported that reputation through their actions when finalizing the deal. When issues were ID with the vehicle upon delivery I was given the run around. Anyway, they wasted a lot of my time and I hope you look for a more professional and honest dealership to make a purchase.Note: They were nice guys at the beginning and worked hard for the sale. But, once the ink was dry their words and commitment to customer satisfaction went out the window. WARNING!!!!

BS

Bernard Spiess

Mar 11, 2015

Star icon

Our salesman was knowledgeable, businesslike and helpful, to the extent that we leased two new vehicles right off the floor on the same day of our first visit to your showroom, without ever visiting a competing dealer.

GL

Gregory Lewis

Mar 11, 2015

Star icon

I had a speaker in my Yukon fixed and the technician, Neil, was very friendly and helpful.

DG

Danielle Guzzetta

Mar 11, 2015

Star icon

Always friendly and accommodating! Always sensitive to my time

WS

Winston Shutt

Mar 10, 2015

Star icon

it was easy a little busy from taking walk-ins when I had an appointment

MZ

Marta Zambrana

Mar 9, 2015

Star icon

First time oil change on my new car, cannot get any smoother!

F

faceswife

Mar 6, 2015

Star icon

Mr Matos made my car buying experience wonderful.... And I am loving my new ride....I am totally satisfied with my choice....And I would definitely recommend delray Buick

SJ

Steven Johnson

Mar 6, 2015

Star icon

I brought my work van in for service. I always go to Mark Willis, I have used him for the last 15 yrs. he is always polite and calls when the vehicle is completed.

JR

Jonathan Rodriguez

Mar 5, 2015

Star icon

Bought my car the deal was done fairly quickly however we were waiting for our time to sign on the doted line for quite some time. infact it was most of our time consumed at the dealership. we Got there at 10:15am and didn't drive away until 4. Other than that the staff especially Our sales rep Jaqueline Barlow was very courteous and helpful. We had a few small scratches on our trunk lid. we notified Jaqueline and she went out of her way to make it right and she did just that. Such a painless process. Spent more than I wanted but I do not feel as if I was taken advantage of I know what I was looking at and how much I wanted to put down. However there is one thing I didn't get, Actual Payoff amount on my trade in was less than original thought yet nothing changed on the contract. Infact when we finally sat down with finance the price seemed to go up again. From original agreed amount. typical Dealership process I guess.

B

Biscuit

Mar 4, 2015

Star icon

Hannibal is a cute ball of awesomeness wrapped with a a layer of humor. He made my car buying experience EXTREMELY EASY and worked with me until we found something within my budget and something I liked as well. He's the ultimate salesman. There is no pressure at all c and he's really patient.

B

Biscuit

Mar 4, 2015

Star icon

Hannibal is a cute ball of awesomeness wrapped with a a layer of humor. He made my car buying experience EXTREMELY EASY and worked with me until we found something within my budget and something I liked as well. He's the ultimate salesman. There is no pressure at all c and he's really patient.

VS

Vishnu Siew

Mar 4, 2015

Star icon

My service writer was very good. The buying experience was not good, but the service has been on point.

ML

Milton Liess

Mar 4, 2015

Star icon

The service people are professional, efficient, knowledgeable and always have treated us like we are important to them. They are thoughtful and polite like "in the good old days", and it is a pleasure to deal with them.

K

KathyD.

Mar 3, 2015

Star icon

Thanks to Product Specialist, Richard Cascone, purchasing my pre-owned, final edition VW was a very positive and stress-free experience. Before my husband and I even arrived at Delray Buick, we were impressed with the fact that Richard introduced himself by emailing a personalized video greeting and a Youtube walk-around video of the VW I was interested in. This led us to (correctly) believe that he was diligent, industrious and willing to do whatever it took to earn our business. When we arrived, the car was set aside for us, spanking clean and awaiting our careful inspection. We found Rich to be extremely professional yet personable and courteous, ethical, and obviously well-trained in customer service. He was skilled and knowledgeable in the vehicle I was interested in, and thoroughly understood my specific needs and preferences. Rich went above and beyond in doing all in his power to successfully close the deal, without ever making me feel pressured or uncomfortable. As an elementary school teacher (and admittedly tough grader at times!), Richard Cascone has earned an A+ in my book! P.S. Unrelated to the car buying experience, but impressive nonetheless, I don't think I've ever seen a more immaculate restroom anywhere! Even this reflected the way Delray Buick caters to and respects potential customers. Well-earned kudos to Richard Cascone and this dealership.

GF

GMC FAN FOR LIFE

Mar 2, 2015

Star icon

This dealership is Five Stars from begining to end Beautiful facility great sales person amd the Reception was outstanding. I purchased. A 2105 Sierra Carbon Edition and my salesman Richard Cascone was awesome from begining to end. The total process took 3 hours... Seems like a long tome but it wasnt... I walked in looking for a Canyon and Richard showed me the Sierra Carbon 22 Edirion. I thought to myself "WOW" now thats a truck. the Carbon Fiber and black 20inch rims made the truck. Richard new everything about the truck and when I went home for the night before with the truck I looked for reasons to say to him your not in the no about your product but, couldnt find one thing he stated incorrectly! I fully trust him and the Dealership. The manager JC was awesome and were were able get close to where i wanted to be. I even saved 28$ a month on my insurance.. Keep it up your giving car salesman a new fresh reputation! Thank you....

PF

Phyllis Fimiani

Feb 28, 2015

Star icon

The Buick dealership in Delray Beach is always excellent!

JS

Joy Silvi

Feb 27, 2015

Star icon

Your service staff is excellent! Mark was especially courteous, professional, and accessable. My 2005 Yukon runs like new!

RM

Ronald Mc Tighe

Feb 26, 2015

Star icon

Everything was done right. Very friendly, and my truck was cleaned before I picked it up.

D

DONNA

Feb 25, 2015

Star icon

I LOVE MY 2015 GMC TERRAIN. It was the easiest experience of my buying many cars over the years thanks to Fernando Pagan. He matched me with the perfect car and I love it. He reviewed all of the technical features of the vehicle and took his time with a non-techno person. The dealership is people friendly and I feel that I have gained a new friend.THANKS DELRAY BUICK GMC.

KA

Kevin and Tricia Cooper

Feb 25, 2015

Star icon

This dealership is beautiful! The srevice is first rate and the slaesman was supperb Richard knew everything there was to know about the Yukon Denali XL that my wife Tricia and I purchased. We apid a little more than at other dealers but the service well made up for it witha complet walk through of all the vehicles on this Yukon. We could have purchased a Caiddal for some additional money but the deal was handeled perfectly and the customer service by Richard Cascone and the knowledge of the Yukon was outstanding. i had a hard time believing all that he told me about the magnet ride suspension but i checked it all out and it was a L true. The safety and the aler seating and the features rival anything in its class.

KK

Kathleen Klotz

Feb 24, 2015

Star icon

Everyone is super friendly and being able to rent a loaner is perfect...wouldn't go anywhere else with my Buick!

C

connieg

Feb 23, 2015

Star icon

From the moment we walked in to the moment we drove out an excellent experience. Easy transaction all the way around with super friendly now pressure service. Alan listened to what I wanted and searched to find the perfect truck for me.Thank you!

K

kconn44

Feb 19, 2015

Star icon

Had a great experience at Delray GMC with Rich. Great guy..very comfortable to deal with and knew his stuff. Made the whole experience great. No one really likes buying cars, but call in and ask for Rich before you even go to the store..will be more than accomodating and take the stress out. Great guy and this dealership is lucky to have him.

T

tlewis

Feb 18, 2015

Star icon

Hannibal was very nice, He ask me what I'm looking, Very out going,Hannibal seen very concern about what i was looking , Not just trying to make a sale. Everyone at GMC Delray all have great customer service, everyone had smile. I love it, i will go back and refer customer

1

1disablesvet

Feb 18, 2015

Star icon

As most people know, shopping for a car can be a very trying and uncomfortable thing to do. I recently found a dealership in Delray Beach where all car buying fears were laid to rest. From the greeting of ALAN, to working with the manager STEVE, to working with finance CHRIS I believe I have found the last true , honest car dealer in the state!!!

S

steve

Feb 18, 2015

Star icon

From the time of pulling into the car lot, I knew this is where I wanted to buy a car! The place was immaculately clean, and the salesman ALAN was extremely NON AGGRESSIVE. I am a disabled veteran with many issues, one of being crowded or pushed, and ALAN did neither. The total experience was something I NEVER SAW coming. His professionalism was impeccable, as a matter of fact, Jessica(front desk), Steve (manager), and Chris (finance) all made me feel like I was family....not just a guy off the street. Thank God I found the GEM of all dealerships!

J

julie4104

Feb 18, 2015

Star icon

This was the most pleasant car buying experience of my life! I had been researching cars and visiting dealerships with the usual hassle. No cars in my price range, salesmen very pushy, others ignores me completely. NOT SO with Delray Buick GMC. I met Alan first who showed me around and helped me see cars that would meet my needs. Then he introduced me to Steve (the manager). Both of them went out of their way to make me comfortable and put me at ease. I was so surprised to be treated so well! ALAN explained every aspect of the process without being pushy or condescending (as a woman that has happened more than once). I told ALAN I would be back after speaking to my husband and he was so gracious and kind. I spoke to my husband and within 2 hours we were back and buying a car! Chris in financing was amazing and fast. Steve the manager was on hand to make it easy and fast. DONT GO ANYWHERE ELSE! Better yet, shop around and then go back to Delray---you will see the difference for yourself. A first class five star experience!

S

steve

Feb 17, 2015

Star icon

I was greeted on the dealers lot by Alan who immediately made me feel at ease. I explained what I was looking for and he lead me to several cars that fit my needs. It was clear he was paying attention. I then found a possible choice and was taken inside to meet Steve, the manager. Again, another great, honest, and helpful in every way. There was no pressure at al and when I told him I would bring my wife by later, there was no hesitation or hard sell. They took the time to give me all the information I needed and didn't push or try to hard sell a car. I was so impressed I called them within a short time and brought my wife back. They were so honest and fair it was a no brainer where I would buy my next car! These people give car salesmen a GOOD name! I would highly recommend this dealership and ESPECIALLY Alan who made the whole process easy. Every member of the staff was so kind. Christopher in finance did an incredible job in helping me understand the payments and all the paperwork so quickly and easily with no phoney double talk! Amazing experience all around!

J

julie4104

Feb 17, 2015

Star icon

We met with Alan the salesman at Delray GMC. He was so kind and low pressure at giving us information on a car they had on their lot. He was a joy to be with and shortly introduced us to Steve,the manager who was equally impressive and kind. Every person at the dealership was so inviting, helpful, and low pressure it was a happy experience. We decided to go home and think about it but we were back within the hour to purchase a car based souly upon our experience with the people there! 5 star experience! GO THERE FIRST! You will be happy! Shop around , compare....You will be back!

AH

Allen Huntington

Feb 17, 2015

Star icon

I needed to have my car tires rotated, balanced and aligned as I was taking it on a trip. I went online and set up an appointment with Mark Willis. He sent an email confirming the appointment and I also received a phone call as well. The service was always great. They found some items that needed attention and let me know. I cannot say enough about the service. Fantastic.

DC

Diana Capurro

Feb 17, 2015

Star icon

Delray Buick GMC is not your typical car dealership. From the start, the customer service was excellent (and they have a spotless showroom). Thomas my product specialist was professional, patient and exemplary and made me feel comfortable. I never felt pressured. Majid and JC were respectful and expedient with my financing, and at the end of the day I was the proud owner of a new Buick Verano.

Y

Yoline

Feb 16, 2015

Star icon

The service here was great. Most dealerships don't feel the need to provide good customer service to young people because they do not see the potential to make a sale. My experience here was different. I was treated like a customer. Alan Senhoreti was knowledgeable, friendly, patient and very helpful. I would recommend Delray Buick to my friends and anyone else.

D

DianaC

Feb 15, 2015

Star icon

Went in on Saturday to see a car for which I called ahead. I made the appointment with Internet sales manager Thomas West who promptly met me when I arrived. He took an enormous amount of time with me and made me feel comfortable. No pressure at all. This was certainly and pleasantly not the usual car buying experience that most people are unfortunately familiar with. JC Kent and Majid Hassan helped with getting me financed and when I walked out the door, I was the proud owner of a new Buick Verano. I will recommend this dealership and their staff to everyone in the market for a vehicle.

D

DianaC

Feb 15, 2015

Star icon

Went in on Saturday to see a car for which I called ahead. I made the appointment with Internet sales manager Thomas West who promptly met me when I arrived. He took an enormous amount of time with me and made me feel comfortable. No pressure at all. This was certainly and pleasantly not the usual car buying experience that most people are unfortunately familiar with. JC Kent and Majid Hassan helped with getting me financed and when I walked out the door, I was the proud owner of a new Buick Verano. I will recommend this dealership and their staff to everyone in the market for a vehicle.

LA

Lisa Acurero

Feb 11, 2015

Star icon

Mark Always offers excellent service and a great atmosphere .

MQ

M. Querica

Feb 10, 2015

Star icon

It was a great visit they always go above and beyond. It is great to get this type of service.

AP

Adam P

Feb 8, 2015

Star icon

General Sales Manager and Chris the F&I manager made leasing my new car a pleasure. No one likes having to buy a new car but Delray GMC made it a pleasure to make the right decision . I have three GMC dealerships within 15 Min of my house but ended up leasing from Delray Finally found a new car dealership that doesn't pressure you into buying a new . After looking for a new GMC I decided on a GMC Terrain Denali. My salesman Thomas West and JC the General Sales Manager and Chris the F&I manager made leasing my new car a pleasure. No one likes having to buy a new car but Delray GMC made it a pleasure to make the right decision . I have three GMC dealerships within 15 Min of my house but ended up leasing from Delray .Can't say enough about the employee's that work there .Adam P

C

Chris

Feb 7, 2015

Star icon

Everyone I have interacted with at Delray Buick has been very professional and service oriented. Terry Pfister, sales associate, was knowledgeable, personable, not at all pushy, and made the buying experience very pleasant. Bob Heinsohn, service advisor, is always helpful and makes a point to fully understand and address any concerns. Service appointments are handled very efficiently. I also stopped in the body shop after I had just purchased the car to ask a question. The manager was very pleasant and helpful, and came outside to demonstrate what needed to be done to take iron water spots off my car bumper. I would recommend Delray Buick to friends.

L

Luisa

Feb 5, 2015

Star icon

Miguel knows how to make customers feel comfortable, while maintaining a very professional and charismatic attitude. I look forward to doing business with him soon...

C

Cynthia

Feb 3, 2015

Star icon

Awesome service, professional, honest, and kind.Miguel listened to exactly what I needed and found me an amazing vehicle at the price I could afford. I will recommend him to anyone I know wanting to buy a car and have a pleasant experience doing so:)

M

mimi

Feb 3, 2015

Star icon

My customer experience was fantastic before I even walked in the door. Every person I talked to on the phone was pleasant, professional, and patient. I went there for a recall fix and I was treated with 100% courteous and friendly service. Thank you so much, look forward to doing business with this dealership.

G

Glocook

Feb 1, 2015

Star icon

James Geraghty was awesome. He was pleasant, knowledgable and easy without being pushy . James made the experience as painless as possible. I would recommend him to friends and family.

RS

Reta Spring

Jan 30, 2015

Star icon

The dealership is GREAT!! We had a wonderful experience buying our new buick. Everyone we dealt with was professional, friendly and helpful. Our salesman, Fernando Pagen, made purchasing a new car very easy and pleasant.

S

Sheila

Jan 29, 2015

Star icon

Before purchasing my Buick Enclave from Delray Buick GMC I had visited a couple of other car dealerships. My salesperson was Thomas West we spoke over the phone. Everything he told me during that conversation was exactly as he said, he showed me all the vehicles we had discuss. I drove them all :). There was no pressure to purchase a vehicle. I appreciated that. "Thank You For Not Being Pushy. The suv that I purchased has so many bells and whistles that when I got home I was overwhelmed, "Ok I'm a little electronically challenged". I called Thomas he took the time tonot only show me what every bottom did he program and help me set everything up. NOW THATS CUSTOMER SERVICE. Not only do I love my new vehicle I can operate all buttons.Thank you Mr West

WB

Wallace Bucklew

Jan 28, 2015

Star icon

Our salesman, Terry Pfister was very helpful and knowledgeable as to performance and options on the Encore. Since the vehicle was primarily for my wife he made sure at delivery she was well acquainted with the controls and operation. Sales Manager JC was also very cooperative in attaining goal we desired. Thank You.

N

nswhite

Jan 26, 2015

Star icon

I would definitely recommend this dealership to everyone. My excellent sales rep Terry Ptfister was the absolute best. And their services are outstanding beyond belief. I've had my car for 4 months and recently went in for an oil change and tire rotation and my service appointment took no longer than an hour and a half due to the awesome car detailing added at the end. So no only was my car serviced with an oil change it was cleaned inside and out. And the accommodating waiting room wasn't bad either. I was very comfortable while I waited and they provide complimentary refreshments. Even before my appointment I was called to make an appointment by Ashley, the nicest, friendliest service consultant you'll ever meet. I have nothing but awesome experiences every time I walk into this place. No other dealership can compare. I look forward to the next pancake breakfast. This is my excuse to see my new Buick GMC Family! Thanks for everything Terry and everyone who was super nice to my daughter and I from the awesome receptionists to outstanding management!

LL

Lee loves new cars

Jan 25, 2015

Star icon

Went to only one dealership and we had no reason to go to anyone else. They were terrific to work with and really made it easy and pleasant to buy without having to check out other dealerships.

S

Sandy

Jan 22, 2015

Star icon

Fernando was very helpful and caring when helping me choose my vehicle, I feel I can call on him for any help or call him with questions that arise at anytime. I appreciate his concern and would do business with him in the future..

JB

JOE BOXER

Jan 21, 2015

Star icon

I WAS SHOPPING FOR A NEWER VEHICHLE FOR EITHER MYSELF A TRUCK OR MY WIFE A CROSS OVER. I HAD ALREADY SPENT MANY HOURS IN DIFFERENT DEALERSHIPS AND WAS VERY DISCOURAGED. I HAD REALLY GIVEN UP WHEN I RECEIVED AN E-MAIL FROM MIGUEL ACOSTA. WE E-MAILED BACK AND FORTH BEFORE I DECIDED TO ACTUALLY TALK TO HIM. I AM GLAD I DID. MIGUEL WORKED VERY HARD TO GET MY BUSINESS, I AM NOT AN EASY CUSTOMER TO DEAL WITH. I AM VERY HAPPY WITH MY CHOICE OF VEHICHLES AND MOST OF THE PURCHASE PROCESS.

JS

J Smith

Jan 21, 2015

Star icon

Neil was, as usual, was very competent and friendly.Only problem: I do not believe tires were rotated and brought up to correct pressure.

L

Leo

Jan 16, 2015

Star icon

I am completely satisfied with the service provided. Sales, fianance and Car Service. I will definelly recommend to relatives and friends....they were great!!!I hope to come back soon.

TG

Thelma Gerstein

Jan 15, 2015

Star icon

Oil change and tire rotation in less than an hour and they washed and vacuumed the car.

G

Gerard

Jan 1, 2015

Star icon

Got a great car very friendly people very amazed at the place

D

davemadrid88

Dec 29, 2014

Star icon

Yesterday I worked with David Long to purchase my 2012 Cadillac SRX, he made the entire process, fast, easy and was a pleasure to deal with, I had just flew in from up north and was actually kind enough to give me a slice of pizza that was his lunch. I would highly recommend him and the entire team at Delray Buick GMC.

B

Bnash

Dec 18, 2014

Star icon

Richy, Tony, and JC were very helpful and got me into my new Yukon. Richy went over all the features and was very knowledgeable of the car. Tony helped me with the financing and the customer service was great. Scott in the parts dept. tinted my windows on the spot. Overall the experience was great and I would recommend them to my friends.

SM

Sports Mom

Dec 9, 2014

Star icon

I had a great car buying experience I was looking to trade in my old sedan for an SUV to suit my families need, Fernando Pagan helped me upon arrival and he knew exactly what I wanted and needed, I got a great offer and my family and I are very ecstatic with our new vehicle, if you want someone who can really help you I would definitely recommend going to Mr. Pagan he is very knowledgeable at what he does and definitely will help you get the best deal available. AAAAA+++++

JA

Joseph Anthony

Dec 1, 2014

Star icon

I recently purchased a 2015 Buick Enclave from the Delray Buick GMC dealership. I had the pleasure of working with Richard Cascone. Richard made me feel like a friend through out the whole process. He was upfront and honest when answering any questions I had. He never tried to up-sell anything. He really worked hard to try to get me the exact SUV I was looking for at a price I can afford. I have bought and sold many cars and visited many different dealerships and I have never been treated with more respect, friendliness, and professionalism than I did from Richard and the whole staff at Delray Buick GMC. So, thank you Richard and staff!! I highly recommend Richard and the entire dealership!!!

MB

Mr. Bienvenido (NINO) Vega

Nov 30, 2014

Star icon

Its been a few months since I got my Buick Regal now and decided to post a review. My car buying experience was very professional, friendly and without the car buying stigma that you get from other dealerships. The service goes without saying, above par, it was exactly as the detailed it to me during the purchase, what I expected and what I got. The oil changes and car washes an added value of professional quality to me. I have since gone back to the service department to some additional amenities and the service folks are as friendly as the sales folks, again without pressuring me to buy anything but were very informative of the products and services I wanted. I give great credit to Fernando Pagan and Richard Cascone for their outstanding service and for making my car buying experience the best experience I have had to date. I am highly recommending Buick to my friends as the car to buy and these two gentlemen are the "go to" guys. I HIGHLY recommend you talk to this guys for sales and/or service.

C

Caroldestefano

Nov 22, 2014

Star icon

I'll say it again. I have never encountered a salesman like Richard. He wasn't pushy and didn't push leasing as other dealers have. I traded my 2004 Lesabre. It was the easiest Expierience I ever had Richard went over all my features.

CD

Carol Destefano

Nov 22, 2014

Star icon

I just emailed the Managing Partner Aric Gasper and I couldn't believe the level of customer service at this dealership most partners are not in touch with their customers. As a previous business owner I can tell toy customer service is the most important thing. My Expierience was the best it could possibly be I went in not intending to buy a car I thought I had a noise in my driving system. When I arrived I was met by Richard and he asked me my name and if I had an appointment. I said I didn't he then walked me to Mark in service. While my car was being checked I had Starbucks and Richard asked me if I wanted to know how much my car was worth. Now, I thought to myself here comes the salesman but I said ok. I watched the news and they looked at my car. Next thing I knew I was sitting at Richards desk and I was looking at a Verano. I had seen them on tv and liked them from the start. I looked at the base model and was thinking about resale value and wanted to see the top of the line Verano without a sun roof. Richard showed me the car I wanted and Jean Carlos and Dan helped me on the price. The Expierience was so pleasant all the way through Dan knows me and helped me get into the car that I wanted with a coupon of some sort. Richard then went over all the features and I have Internet in my car. I'm still in awe of the level of service and the options I have. Richard has called me numerous times to see if I need any assistance. I have never dealt with a car salesman like Richard before and I will send them all my friends. Again, thank you Richard, Dan and Jean Carlos You have by far exceeded my expectations! I even got a Kilwins Chocolates basket as a Thank You gift. Kind Regards, Carol Destefano

B

bowledthree

Nov 20, 2014

Star icon

Alan at Delray Buick GMC did what it took to sell me the vehicle I wanted. I was treated better than any other dealer I shopped at, which led to my purchase! Very reliable, honest, and welcoming people at Delray Buick GMC! I definitely recommend them for any of your car needs.

MZ

Marta Z.

Nov 17, 2014

Star icon

Purchasing a new car could not had been any better. Thank you Fernando Pagan and JC Kent, your service is excellent and I cannot ask for a better purchasing experience!

P

PBVicCC

Nov 14, 2014

Star icon

Both Leon Timothee and Thomas West were exceptional! I'd recommend both any day. All the people at the dealership were friendly and most courteous. Will go back again! Victor

B

Bigdealman53

Nov 7, 2014

Star icon

Mark Willis took care of my car like it was his own. He was very professional and thorough. He analyzed the car top to bottom. This left me with a positive feeling that I was at the right place. Go see Mark.

J

joseluisaeros

Nov 6, 2014

Star icon

This place helped out to find the best car for my mom. No drama, no nightmares. I felt so happy with the service that next day I went back and traded in my car for a new one.

R

Ralph

Nov 6, 2014

Star icon

Mark best damn service person ever! you want something done he is there!!

S

Sunmen

Nov 6, 2014

Star icon

Everybody knows that looking for a car is a nightmare, but this place, is totally different. The service, is number one. Mike Mizrahi took care of me and, without putting any pressure at all, helped me to find the right car for my mom. I was so happy with the service that next day, I went back and changed my car. They are very helpful. 100% recommended if you want to buy a new or used car.

K

Keilagoggins13

Oct 27, 2014

Star icon

Neil is my service adviser and I can't be happier. He is very nice and always answers all of my questions. He doesn't treat me like most service guys do. They see a women and think I don't know anything when I am very smart and love trucks. Neil has made me feel very confident in him and what he knows. I wouldn't go to anyone but him. If he's not there I wait. Thank you Delray Buick and GMC, Neil is a GREAT asset. Please keep him happy so he doesn't go anywhere. If he goes I go!!!

DA

Dr. A

Oct 23, 2014

Star icon

I recently purchased a 2015 GMC Yukon Denali from Delray Buick GMC in South Florida. My salesperson, Thomas West, was very prompt with our appointment and took his time reviewing the vehicle with me even though other people were waiting for him. He personally took my truck and filled it with gas. The manager, J.C., understood my price point and was both reasonable and professional about arriving at the right price. To finalize the experience, 'Magic' was efficient and through with my finance paperwork. No hidden costs! Great job guys.

NB

Nathan Bliss

Oct 23, 2014

Star icon

I have nothing but praise for the entire Team at Delray Buick. I purchased a 2015 Terrain Denali on the 21st of October and could not be happier with it. It looks great and drives really smooth and most importantly I feel very safe with all the safety features included in the package. Sales rep Richard Cascone knew everything about the vehicle and helped me go through the configurations and pair my phone so that when I left the dealership everything was working perfectly. Majid did a great job setting me up with the lease at the exact price I was looking for and it was a quick and easy process. I strongly recommend this dealership. It is very professionally run and everyone is extremely helpful and knowledgeable.

N

NathanMBliss

Oct 22, 2014

Star icon

I have nothing but praise for the entire Team at Delray Buick. I purchased a 2015 Terrain Denali on the 21st of October and could not be happier with it. It looks great and drives really smooth and most importantly I feel very safe with all the safety features included in the package. Sales rep Richard Cascone knew everything about the vehicle and helped me go through the configurations and pair my phone so that when I left the dealership everything was working perfectly. Majid did a great job setting me up with the lease at the exact price I was looking for and it was a quick and easy process. I strongly recommend this dealership. It is very professionally run and everyone is extremely helpful and knowledgeable.

PF

Pleasanton family

Oct 21, 2014

Star icon

Neil Simon was helpful and efficient when I stopped in for service, thank you Neil!

AG

Alan Gross

Oct 17, 2014

Star icon

without reservation I would recommend the dealership and most importantly how Thomas West dealt with us. He was highly professional, answered all of our questions, made the whole experience enjoyable rather than the traditional stress that occurs with some salesmen and dealers.

M

Mkingson222

Oct 17, 2014

Star icon

I brought my Buick sentry in and everyone was extremely helpful. Mark Willis was my service advisor and He got right to business and I was out within the hour. Thanks mark!!!

K

karla0302

Oct 17, 2014

Star icon

Mark was friendly and professional and went above and beyond when my car needed service. I will definitely be back to get my car serviced in the future.

GT

Gary T

Oct 16, 2014

Star icon

Due to a business appointment I showed up at the dealership approximately 3 hours after my scheduled appointment. I came in due to the engine light being on, my brakes sqeaking and to get an oil schange. The service rep I worked with was Neil Simon. Neil greeted me with a smile, listened to my concerns and updated me as to the progress of the service. Neil sat with me for several minutes and reviewed the results and helped me to decide what had to be done now and what could wait. I truly appreciated Neil being so honest with me as I don't feel that I have gotten such honesty in the past. Neil is a true proferssional who should be commended for the great customer service that he provided.

S

sully246

Oct 15, 2014

Star icon

Had to bring our Malibu in for a factory recall. Met with Neil Simon and could not haveasked for more. Neil was A+ in all features.Thanks Neil for all you did.The Sullivans

J

JudySantora

Oct 15, 2014

Star icon

I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when it was returned to me.I think the waiting time of 3 hours was excessive.

MP

Michele Porcelli

Oct 13, 2014

Star icon

My salesman Thomas West was very knowledgeable about the Terrain and its features. He took extra time to make sure I was getting what I wanted, even set up the vehicles wifi, onstar and telephone service for me. I have only had the vehicle a few days and he has already followed up to make sure that I am happy with my purchase. I would buy/lease from Delray GMC again and recommend you give them the opportunity to see what they can do for you.

C

clmc1971

Oct 13, 2014

Star icon

I worked w/ both Mike Mizrahi, sales and Steve the manager in my recent purchase. I was very please all the way around. I would highly recommend them to anyone!

NG

Nicole Grimes

Oct 8, 2014

Star icon

Fernando was excellent!!! He made our experience seamless in getting our lease for our 2014 Buick Enclave! He explained all the features of the car was very knowledgeable. My husband was looking for every reason to walk out and Fernando was honest, informative, and awesome we couldn't say no. JC and Fernando really worked to make a great deal for everybody. On the fanacing side, Magic and Tony made it easy to understand everything. For what its worth, we bought the dent/paint insurance. For the cost and living in South FL, it's a no brainer :-) It was our first lease and we will definitely be purchasing in the future. So happy to by part of the Delray GMC Buick family! Nicole

A

Ax1217

Sep 28, 2014

Star icon

When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time

OC

Oliver Cuason

Sep 24, 2014

Star icon

Sales Person: Marcello FerroFinance Person: Majid HassanGeneral Sales Manager: JCManaging Partner: Aric GasperThe facilities are magnificient. It was clean, crisp and had nice amenities. Their waiting room served Starbucks, chocolates and they also had a play area for children. The sales person was amazing from start to finish. Made me feel I could trust his advice. He wasn't a sales person in the end but a friend on my side working with me.The finance person was easy to talk to. Took time to help explain every aspect of the deal. He was the only one writing deals at the time which caused several hours of delay.Not his fault.General Sales Manager was not helpful. He could use some training in dealing with customers. He had a poor attitude. He gave me the feeling that it was his way or the highway. Not a forward thinker.Managing Partner: Very helpful. Saved the whole experience in my opinion. After seven hours at the dealer I almost had it before he came out to chat with me. He followed the LEARN process exactly. (Listen, Empathize, Apologize,Respond, and Notify). He is a forward thinker

OC

Oliver Cuason

Sep 24, 2014

Star icon

Sales Person: Marcello Ferro Finance Person: Majid Hassan General Sales Manager: JC Managing Partner: Aric Gasper The facilities are magnificient. It was clean, crisp and had nice amenities. Their waiting room served Starbucks, chocolates and they also had a play area for children. The sales person was amazing from start to finish. Made me feel I could trust his advice. He wasn't a sales person in the end but a friend on my side working with me. The finance person was easy to talk to. Took time to help explain every aspect of the deal. He was the only one writing deals at the time which caused several hours of delay.Not his fault. General Sales Manager was not helpful. He could use some training in dealing with customers. He had a poor attitude. He gave me the feeling that it was his way or the highway. Not a forward thinker. Managing Partner: Very helpful. Saved the whole experience in my opinion. After seven hours at the dealer I almost had it before he came out to chat with me. He followed the LEARN process exactly. (Listen, Empathize, Apologize,Respond, and Notify). He is a forward thinker

L

lynfox

Sep 21, 2014

Star icon

We had an excellent experience with Delray Buick GMC. Thomas West was excellent to work with. We are very satisfied with the service we received as well as with our new vehicle. We highly recommend the dealership and Thomas West!

L

Lyn

Sep 21, 2014

Star icon

We had a great experience with Thomas West at Delray Buick GMC! Thomas was very committed to making us happy and we are loving our new vehicle. The entire team at Delray Buick GMC were great to work with and they helped make the process very easy. We are very satisfied with our experience.

M

melissa.porazzo

Sep 15, 2014

Star icon

Cant say enough good things about this dealer, the people where excellent to deal with! Thomas West and Jean Carlos Kent were extremely helpful and quick, no waiting around while your sales guy runs back and forth to his manager. They were up front with what they could do for me from the beginning. In fact I wasn't even planning on buying, really just looking when I went in, but the service was so good and the deal was right so I went for it and I am so happy with the purchase. They even give you a nice gift on your way out to congratulate you on your new car....hadn't had that before!

J

Jcecchini103

Sep 12, 2014

Star icon

This dealership is great towards their customers and I would come back again for my next car without a question! Alan was my salesperson and he went above and beyond to get me the car I wanted. This dealership sticks to their word and the quality of cars are superb! Thanks guys and I will spread the word to my friends about you!

A

aajn

Sep 7, 2014

Star icon

My wife and I visited Delray Buick and had a wonderful experience. We met a top salesman, Mike Mizrahi who was very professional and made the purchase of a 2011 Sonata a very pleasant decision, we also met a top notch Special Finance Manager that made the purchase even easier to decide upon.Without this two fine employees of Delray Buick there is no doubt that the outcome would have been different.My wife and I strongly recommend this dealership to anyone searching to make the purchase of a vehicle a wonderful experience.AJ & Marlen Nealon, Boca Raton, Florida

NG

Nakitta GMC Lover

Sep 5, 2014

Star icon

I went to this dealership with intent to purchase my first vehicle I was greeted with a genuinely happy face and from that point on nothing but outstanding customer service. The inventory on site was completely overwhelming I really enjoyed having a variety of options and features. My sales team member Terry and general manager JC was dedicated to providing me with the best vehicle and services available. I am completely happy with my choice in vehicle and dealership.

N

nswhite

Sep 4, 2014

Star icon

I am so surprised how easy and simple this team made it to purchase a vehicle and the great customer service they provided along the way.

D

droth4

Sep 3, 2014

Star icon

We live in Colorado and found a car on line. Called Alan Senhoreti at Delray Buick not only did he take a video of the car and send it to me, but his follow up was outstanding. That was the above the beyond was on Labor Day he went to the airport to picked up my wife and son at 6:00 am. and took them back to the dealer to get the car Service like this can't be beat. We bought a house in Florida and I'm sure we will be dealing with Alan in the future, Great Job Alan Senhoreti and Delray Buick GMC. Doug Roth

I

incity

Sep 1, 2014

Star icon

I was told by the salesman that I had a bumper to bumper warranty for a year as well as a further 2 year warranty on certain parts of the vehicle. When I was doing the paperwork for taking the vehicle (bearing in mind at this stage I had paid for the vehicle in full with a certified check), Magic said that he was not aware of the warranty. Mike then told me he assumed the warranty was standard as this was the case at the previous dealership he worked at. He said that if I wanted the the warranty I would have to pay an extra $400 in. He then said that he was sure that nothing would happen in the next year with the vehicle so the warranty may not be necessary. A very poor excuse to get out of making a commitment that he made and was now unable to deliver on. My advice to anyone is GET IT IN WRITING FIRST before you sign with this dealership.

B

brooke

Aug 21, 2014

Star icon

From the moment I walked in the door I was greeted as a friend. The sales rep, Fernando, was extremely friendly. I told him I have always wanted a truck and I am seriously looking into it I just wasn't sure if it really fit my lifestyle or if I could afford the gas. Once I took a test drive and was wavering back and forth he said " why don't you borrow the car for a few days and then come back it will help make up your mind." There was no pleasure just me deciding on if this car/truck was right for me. Of course I fell in love with the truck but then the question was what could I realistically afford. The sales rep, Fernando, then went further and helped me not only conceptualize what was realistic but also did everything in his power to find me every rebate that I qualified for. It just so happened as I was in the buying process my birthday passed and they even sent me some chocolates. Needless to say I definitely ended up buying the truck. I ended up closing the deal with the general sales manager. Mr. Kent made sure when the car was delivered everything was up to standard. The car buying experience was amazing! I will only buy from Delray Buick GMC !!! I highly suggest driving to this specific dealership even there is a closer gmc to your house. I traveled from Fort Lauderdale because of the quality service they provide.

M

MTS35

Aug 18, 2014

Star icon

I'm lost as to how these people got dealer of the year? I wouldn't have named names if I didn't have to, because I don't desire to throw any one person under the bus - this is a DEALERSHIP problem. After an initial and pleasant inquiring visit, I am invited back in to look at a car that from the description "fits my needs and price range." 3 1/2 hours later I am looking at paperwork to sign for a car that is completely different, (good ole bait and switch) at a price waaayy out of my region, while my license plate is being switched up and my Onstar service being set up. I don't know if they thought maybe because it was the end of the day and I would feel guilty holding up their time and not giving them the sale, or maybe I they thought I was desperate enough to get out of my old car, but for some reason, no one bothered to tell me how much the car I was "buying" cost, how much my monthly payments would be, NOTHING, until it was time to sign the paperwork. I did make a couple inquiries along the way and the response was - "don't worry, we're gonna give you a good deal" or "trust me, you're gonna be fine with the price." Now honestly, I was pretty calm about it, because at the end of the day I was not committing to anything I was not comfortable with. I am a woman on her 10th car purchase, so I know what I want. It is just the fact that they did this at all that completely disgusted me. Even shaking hands with me congratulating me on the new purchase - as if I'm just going to blindly, dumbly, sign my life away like that?! To make things worse, they were trying to force me into a downpayment situation I was not comfortable with, and maximized my preapproval loan amount, when I specifically said I don't want to go anywhere near the maximum I've been given to use. (Not that they were going with my loan company anyway - you know dealers always try to get you "a better deal"...) People like these are the reason that customers HATE going to dealerships! I purchased a new car elsewhere for a much better deal. I will be in the market for a Buick again in a few years, and when I am - I will go out of my way to avoid this place.

HB

hollywood b

Aug 14, 2014

Star icon

The people at Delray Buick GMC are wonderful. They are courteous, accommodating and a pleasure to do business with. Our salesman Mike M. was fantastic, he made every aspect of buying our SUV easy. I felt like everyone listened to our needs and went above and beyond, especially the owner Aric. I would definitely buy again at their dealership and would recommend them to others. Thank you for everything!

A

Amy

Aug 13, 2014

Star icon

I walked into dealership and was greeted by Gerald Duchatelier. He was professional and had great knowledge on the cars I was interested in. He was also good at comparing pros and cons of each vehicle for my needs. I was then introduced to JC the general manager. He was professional, educational and low pressure. He listened to my budget, my non negotiables and was able to put me into a car I love. The financial manager was also a pleasure to work with. Very pleased with my purchase. First time I enjoyed working with a team of car experts and a dealership that stands out with great customer service. Thank you to all. Thank you Gerald!

N

NikkiW

Aug 10, 2014

Star icon

We drove from Orlando to purchase a used truck, Mike Mizrahi was phenomenal to deal with, left us with an easy buying experience. How ever the day after we drove the truck home we had issues with the front tire rubbing the inside wheel well, had it checked and was told that the control arms were loose. Then found out that the frame was also bent, to top it off we have the peel and stick chrome trim removed so we could could put graphics on, the graphic shop calls us and tells us that there's body damage on the truck, we called the dealership and the shop manage admits he put the trim on to hide the damage. We then explain the control arm issue and the bent frame. Now we had to drive all the way back to delray to have the dealer fix the frame and they argue about why should they fix the body damage. I will never buy from this dealer again. This dealer should be fined for selling vehicles like this and should be held accountable for selling vehicles that pose major safety risks to customers.

E

elterror16

Aug 8, 2014

Star icon

I took my car in to do some repairs after an accident and they did an excellent job repairing my vehicle and they did it way quicker than i thought they would. Excellent work on my car and excellent service. Highly recommended!!!

F

flopez

Aug 8, 2014

Star icon

Took my car for repairs after an accident and they did an excellent job repairing it. Took less time than I thought it would. Highly recommended if you need repairs done to your car.

A

Adrienne

Aug 8, 2014

Star icon

I bought a GMC Acadia yesterday from Gerry and Tony at the Delray Buick and GMC. My experience with them was wonderful. They were knowledgable, friendly and honest. I had a smooth buying experience. I highly recommend that you check out their dealership in Delray. There is a wide selection of new and used cars to choose from. You will be truly impressed with their degree of professionalism and honesty. I even had a nice driver by the name of Brian who was kind enough to take me where I needed to go. Also, Mark in service dept. is the best service attendant there:-) He is professional, kind and is prompt with getting your car serviced and all fixed up and as good as new right back to you in a timely manner. My whole experience at the Delray Buick GMC was great and I absolutely love my new Acadia:-) Thanks so much Guys!!

P

Patwho

Aug 5, 2014

Star icon

I took my 2012 Buick Lacrosse to have the 15,000 mile service and was very pleased. Mark, the service technician (guessing at his title!) was most efficient, courteous and helpful. It is always nice to receive a completely washed and clean car back. This to me is going the extra mile. This is my second car from this dealership and I couldn't be more pleased with the service. The entire staff is helpful and always with a smile on their face.

K

Keilagoggins13

Aug 3, 2014

Star icon

This is the best dealership I have ever dealt with. I have dealt with over ten dealerships and will continue to go to Delray Buick GMC. The customer service is off the charts! I would recommend this dealership to every and anyone who is looking to buy a great car from great people!!!!

G

gert5431

Jul 31, 2014

Star icon

Buying at this dealership was a pleasure the staff was very Courteous, the service was excellent, the whole process went through smoothly. I highly recommend this dealership to anyone

R

ralph13

Jul 31, 2014

Star icon

Mark Willistook the car init was done when I was told it would be.The best rep.!!!.not much more I can add

B

BUICKENCLAVE2014

Jul 31, 2014

Star icon

I came for a seat-belt anchor recall and for a regular service. From the beginning Neil Simon was very helpful, he answered all my questions and he treated me very well. The car was returned to me promptly and clean.

G

garystern

Jul 31, 2014

Star icon

They were excellent in all areas. The whole team completely went out of there way to make my experience the best I have had at a car dealership.

J

Jermysch

Jul 30, 2014

Star icon

After some problems, all was resolved with patience on both sides. Alan senhoreti worked very hard to please us and he was successful. Try him!

R

raw1515

Jul 29, 2014

Star icon

Our sales man made it easier, and pleasant to made the trade from our old car , we are extremely happy with our new car , thank you Mr Senhoreti.

T

ttraino

Jul 29, 2014

Star icon

Very Very Good. Mike and the manager were very Professional and treated us very Well. Dan Fielder was a very professional person and handled by concerns very well

C

coolio

Jul 27, 2014

Star icon

Great experience !!!!!!People treated you so nicely from receptionist to management

TC

Terry Catalano

Jul 15, 2014

Star icon

GM authorized replacement of my 2014 Buick Encore and Delray Buick was not the original dealer but they took great time and effort to make the exchange painless. Very helpful and courteous. They even gave me a loaner to use before all the paperwork was completed. Great experience.

A

ALAN767

Jul 15, 2014

Star icon

A pleasing experience due to our sales person. He led us through the process and made life a lot easier for us.Thomas West gets it! Delray is lucky to have him.

G

Gisela

Jul 8, 2014

Star icon

I stopped by to shop for a new car and see what I will need, I was very pleased with the expertise from Mr. Pagan he was knowledgeable and patient with me in helping me find the car that would fit my lifestyle and am glad I stopped by as I know now what I need when I come back ready to purchase a car.

L

LilyB

Jul 8, 2014

Star icon

I came to this location lookig for a used car that was well fitted for a big family, not expecting for them to work with me financially.Then once i started to get help and was talked about all the options with Fernando Pagan that they had. I then left with a car that is in excellent condition for beig a used car and i am more than happy with my service.

A

Ax1217

Jun 27, 2014

Star icon

The buying experience at delray buick was one of the most streamlined, stress free I ever had from start to finish,I was always attended promptly and with a smile.Thomas west was a very professional and " no pressure " sales representative, he explained all my options and was extremely knowledgeable about the product.I have nothing but positive experiences with Jean Carlos Kent the general sales manager who did everything in his power to deliver everything he promise and ensure I was completely satisfied with the purchase of my new enclave.I'm extremely pleased with the over all experience with the purchase of my new vehicle and would HIGHLY recommend my friends and family to Delray Buick GMC.Collado,A

J

jackw21

Jun 11, 2014

Star icon

Went to get our oil changed from the minute we walked in till we walked out Neil was very helpful and directed us to the new Service Manager Dan Fielder and corrected also the air conditioning in our car I was very impressed and very satisfied with Neil because he really made an extra effort which I have not seen before Just wanted to knowthat my husband and I are very satisfied and I will definitely recommend anyone that I have contact with to come to your dealershipThank you very much. Sharon Weinberg

W

woodhollowrd

Jun 10, 2014

Star icon

Mark Willis is by far, the best service employee I have ever worked with in all my years of owning cars. He goes above and beyond by picking up my car on occasion, giving me a loner, picking me up at times and delivering my vehicle on time, always!

C

cbstuff

Jun 6, 2014

Star icon

I found Fernando to be very professional, courteous, and knowledgeable of the Buick product line and the sales process. He made sure I understood all of the details of the lease and the functionality of the vehicle. I would not hesitate to recommend Fernando and Delray Regal to any friend or acquaintance.

K

kasey123

Jun 5, 2014

Star icon

I dealt with Marcello, JC, & Majic during my recent car lease deal. I must truly say they were absolutely wonderful in every way. They went above and beyond to make the deal happen and get me the car I wanted. Shopping for a new car is a headache that I think nobody is ready for but Marcello & JC made my experience well worth it. JC was up front from the start he didn't try to push me into a deal I wasn't comfortable with & he was willing to do whatever to get my business. Marcello is a great salesman as well. I will definitely be coming back for my next car.

K

Kasey

Jun 5, 2014

Star icon

Great Service! I dealt with Marcello, JC, & Majic during my recent car lease deal. I must truly say they were absolutely wonderful in every way. They went above and beyond to make the deal happen and get me the car I wanted. Shopping for a new car is a headache that I think nobody is ready for but Marcello & JC made my experience well worth it. JC was up front from the start he didn't try to push me into a deal I wasn't comfortable with & he was willing to do whatever to get my business. Marcello is a great salesman as well. I will definitely be coming back for my next car.

L

lilprincess1

Jun 1, 2014

Star icon

Everytime I visit Delray Buick whether it is for service or concerns about my vehicle I always feel welcome. I have visit lots of dealerships Delray Buick rank #1 in Customer Service. Thank You Delray Buick for the great service.Carla Colebrooks Spencer

X

xrecklessxangelx

May 31, 2014

Star icon

Fernando was a great help in us deciding on the perfect car for our family. I will recommend my friends to come see him for their car purchases.

L

lostpay

May 31, 2014

Star icon

To All in Need of Automotive Service:Mark Willis, is a great service writer. He handles your problems in a timely and caring manner. He is highly knowledgeable in his understanding of automotive service issues. He has great customer service skills, also.I, Gary Hirsch,highly recommand asking for Mark Willis, when you need service on any of your vehicle(s).

DO

Don O'Sullivan

May 28, 2014

Star icon

It was a very easy transition from my 2012 buick verano to my 2014 verano. I was treated very well and am happy with new lease. Thank you Fernando Pagen.

T

Teresa

May 25, 2014

Star icon

Buying a used car can be a stressful experience, but our salesman Howard Cohen made it enjoyable. My husband and I knew what we were looking for and Mr. Cohen directed us to those models and he made sure we were comfortable with our choice. We bought an excellent used car and got a great interest rate thanks to Howard and Tony from the Finance office. I will bring my car there for all service calls.

HM

Happy me

May 22, 2014

Star icon

I brought my car in for service again today. The minute I walked in the receptionist greeted me-a good sign! Two seconds later, a salesman by the name of Gerald Duchatelier offered me some, assistance. I initially thought to myself "here goes another sales pitch". I told him I was not here to purchase another car, but I needed to have my car looked at by the mechanic. Gerald was most accommodating and didn't seem bothered by the fact that I was taking his time and probably preventing him from making a lucrative sale. He basically took over and short of holding my hands, haha, made sure my problem was thoroughly explained to the repair department. He even checked in with me every once in while I waited for my car to be diagnosed. Would I recommend Delray Buick? You bet. Sometimes it is not always about the immediate sale; excellent customer service after the sale is equally important, and I wanted to take the time to personally thank Gerald for taking the time to help me out today. Keep up the good work guys.

J

jgorran

May 21, 2014

Star icon

I received a terrific deal on a 2014 Buick Verano at Delray Buick/GMC. My sales representaive, Gerald Duchaterlier was both professional and friendly and I felt extremely comfortable doing business with him.

J

JodyG

May 21, 2014

Star icon

Great deal on a 2014 Buick Verano I received a terrific deal on a 2014 Buick Verano at Delray Buick/GMC. My sales representaive, Gerald Duchaterlier was both professional and friendly and I felt extremely comfortable doing business with him.

H3

Heat 3-peat!

May 19, 2014

Star icon

I recently purchased a used vehicle from this dealership and i must say it was great experience overall. The salesman was great, the entire process was very quick, and the vehicle was in great condition as they described in their ad. I would definitely recommend buying a vehicle from this dealer.

J

John561

May 16, 2014

Star icon

Gerald is a great sales rep, I was referred by my friends and truly happy customers that also had great testimonies about their experience with Jerry at Buick.

M

mofelin

May 14, 2014

Star icon

Every one at the dealer ship made us feel welcome and went out of there way to make sure we were happy and well took care of during out visit the didn't try to up sale me i went in with a plan shared that plan with t hem and they stayed in those guild lines

J

JoshK

May 2, 2014

Star icon

So after a day of driving sitting in many different cars we ended our day at Delray Buick GMC. We were welcomed immediately by the person at the front desk and before we even said anything they offered us cold water or a snack. After a long day in the sun it was a welcome that was very appreciated. We then met Tyler who was a breath of fresh air. Very welcoming and not overbearing and made us feel comfortable and NO pressure what so ever. The entire team led by JC were just an absolute pleasure to deal with. Before even picking up our new car they had already scheduled our first required oil change. Great time great team Dick is a lucky owner. You have yourself a great team. Would recommend it as a must see dealer. By the way forgot to mention this is our second vehicle purchase first was in 08.

F

Fogel67

Apr 30, 2014

Star icon

I originally went to this dealership because of their internet pricing. I spoke with Terry who was very helpful. I came into the dealership and had the pleasure of working with Fernando. He is a very professional and honest sales person. Usually people do not like working with care sales people but Fernando is not the stereo typical sales person. He goes above and beyond to make sure his customer is happy and satisfied. I would also like to commend Jean Carlos on his ability to make the deal happen. My new car purchase was an overall pleasant experience and I highly recommend this dealership. See Fernando!

G

GJKallen

Apr 30, 2014

Star icon

What a great experience dealing with Fernando and JC at Delray GMC. These guys went out of their way to make sure my experience was top notch. They worked with me to give me the best deal on the car I wanted. At the end of the day, it was my wife who wanted the GMC Yukon, so happy wife...happy life!I would recommend them to anyone looking for a GMC or Buick.Thanks guys, you all went out of your way to treat us as VIPs!

G

Gmoney

Apr 30, 2014

Star icon

What a great experience dealing with Fernando and JC at Delray GMC. These guys went out of their way to make sure my experience was top notch. They worked with me to give me the best deal on the car I wanted. At the end of the day, it was my wife who wanted the GMC Yukon, so happy wife...happy life! I would recommend them to anyone looking for a GMC or Buick. Thanks guys, you all went out of your way to treat us as VIPs!

H

heidi12

Apr 18, 2014

Star icon

Andy R. delivered my Terrain to our home and took time to go over new features....most helpful with all the paperwork. My husband said Shashana S handled the paper work like a pro....J.C Kent was also helpful with the sale....i wasn't present for the in dealership sale...by my husbands rates his experience at a 10.........We'll be back when were ready for a new ride and service !! many thanks again

H

Heidi

Apr 17, 2014

Star icon

We've bought 4 vehicles from Delray Buick and have always been extremely happy with the customer service given an the care of all the question we've asked....yesterday salesman Andy Russell delivered my new Terrain to my home brought all the paperwork and took time to go over the features of the vehicle....couldn't of asked for better....treatment....a big shout out also to Shashana Sade and J.C Kent...my husband said you were great as well.....look forward to more great experiences with you all at Delray Buick GMC !! : )

O

oncemore

Apr 15, 2014

Star icon

I am pleased to report that my Buick leasing experience was better than expected. My salesman Gerald was professional, friendly and knowledgeable. I'll recommend friends and family visit Gerald at Delray Buick GMC.

J

jefflezark

Apr 11, 2014

Star icon

I went in today to look at SLT models on the lot. Fernando Pagan was very thorough and knowledgeable about the vehicle we were about to drive and explained in detail what all the buttons and knobs do. We went for a quick ride and I was happy enough with this vehicle to begin the buy process. I met the F&I Manager, Shoshana Sade, who promptly showed me a number the dealership would be happy with. I politely declined and explained to her how I arrived at certain #'s based on GMC's national advertising as well as Delray GMC Buick's ads. Without playing the usual back and forth nonsense that's so aggravating when buying a vehicle, Shoshana looked at my #'s, conferred with Fernando as well as the General Sales Manager, Jeancarlos Kent, and proceeded to propose a more than fair deal that I accepted immediately.

D

damias1

Apr 9, 2014

Star icon

I left Lexus disappointed and decoded to try this place. JC came out and did not hassle me one bit and got me into the perfect vehicle without any hassle. Thank you so much JC!!!

S

Sushi56

Mar 27, 2014

Star icon

My experience at Delray Buick GMC was GREAT! Howard Cohen, John Carlos Kent and Majid Hassan did their best to get me into the truck that I wanted and a deal that I was comfortable with. They are extremely helpful and accommodating and they genuinely cared about making my experience at Delray Buick GMC a positive and pleasant one, which they certainly did.

DT

Doug Thompson

Mar 27, 2014

Star icon

My experience at Delray Buick GMC was GREAT! Howard Cohen, John Carlos Kent and Majid Hassan did their best to get me into the truck that I wanted and a deal that I was comfortable with. They are extremely helpful and accommodating and they genuinely cared about making my experience at Delray Buick GMC a positive and pleasant one, which they certainly did.

C

clappm

Mar 26, 2014

Star icon

I can't express enough how happy my family is with the whole service you guys gave us!!! From A to Z you guys are magnificent!!! We feel in love with how attentive you all were with our needs during and after the sale. I can assure that you will se us back very soon.

A

ACOLLAZO4

Mar 25, 2014

Star icon

MY EXPERIENCE WAS PHENOMENAL AT DELRAY BUICK GMC. FERNANDO PAGAN WAS SUCH AN AWESOME SALESMAN HE WAS VERY PATIENT AND ATTENTATIVE TO MY NEEDS IN WHAT TYPE OF CAR I WANTED. THE SERVICES WA S JUST AROUND SUPERIOR. THE FINANCE DEPT ALSO WAS GREAT HELP IN ASSISTING IN CLOSING THE DEAL. I ABSOLUTELY LOVE MYGM ARCADIA DENALLI . WE LOVE YOU FERNANDO SEE YOU SOON!!!!!!

R

rpp080196

Mar 20, 2014

Star icon

It was really a pleasure working with Delray Buick , GMC. The staff with whom I worked, from the receptionsist to the sales and finance staff, were all friendly, knowledgeable and eager to help. I had very low expectations on even getting a car, but Gerald and Tony really worked to make the deal happen and I am in love with my new car. Also, the process was not as arduous as some of the experiences I had previously, especially with staff promising things they could not deliver. Gerald delivered - Delray Buick GMC over delivered.My credit is not the greatest, but these guys were able to put together a deal that didn't leave me feeling raked over and got me into a fabulous car.Thank you Gerald, Tony and JC. You guiys are a great team and I appreciate your efforts to get me not just into a car - but to get me into the right car.Thank you for all your help.

M

marmor31

Mar 19, 2014

Star icon

I purchased a Buick LaCrosse in May and was given a lesson in the features of my new car, which was very different from my Buick Rendevous. I thought I would learn as I drove the car.I went in to Delray Buick and was lucky to see Marty Infield. He helped me to understand Blue-Tooth, radio settings, seat adjustment and so many other things that are too many to list.Thank you, Marty, for answering my endless questions.Marty was very patient with me and I am now smarter than I was before my features were explained.

M

Morris

Mar 19, 2014

Star icon

People are quick to complain but I want to compliment one your salesmen, Marty Infield. He didn't sell me my Buick but when I came in to Delray Buick, he helped me to understand some of the new features in my new car. Thanks again for the help.

A

Andrew

Mar 14, 2014

Star icon

Bought somewhere else, but I come here for service!

J

jmh55

Mar 11, 2014

Star icon

This dealership and the associates that i worked with were extremely attentive, caring, helpful and wonderful to work with. They made my car buying experience pleasant and easy. I was very appreciative with how much patience and attention they showed me through the process and were always very friendly and helpful. I would recommend this dealership to anyone that is looking for a GMC/buick.

C

Carseeker101

Mar 11, 2014

Star icon

Neil was a very big help to us . He is very knowledgeable and willing to share . He listened to all our concerns and question . He went beyond what we expected . He was kind and professional . Thank you for all your work Neil.

B

bmsobczak

Mar 10, 2014

Star icon

When I decided to purchase a new car last friday, I was not looking forward to the process.I was pleasantly surprised at how easy it was. I made the appointment online with Thomas and met with Gerald, the saleperson.Everyone was very patient and accomodating as I made my choice on the car to purchase. The sales manager, JC, was very helping with finalizing all of the details of the purchase.I would recommend Delray Buick GMC to anyone looking to purchase a new car. The service was great from the beginning to the end. I am very happy with my purchase and experience.

L

lizlongo

Mar 8, 2014

Star icon

Very friendly and professional staff. Jeff Young provided a stress-free and totally positive experience in purchasing my new Acadia, which I am thrilled with. I was introduced to the service manager at the dealership and also met with the manager after delivery of the vehicle. Both Jeff and Jean Carlos continuously assured me that I should call or come in with any and all questions. There were follow up emails and calls to insure that my questions were fully answered and addressed. I would recommend this dealership and Jeff Young without reservation.

L

LAURAHOBBS

Mar 6, 2014

Star icon

My husband and I had made up our mind on buying a Terrain and it was between coming here to Delray Buick and going to Schumacher Buick. Wow did we make the right choice! Not onlt did Terry Pfister, the Internet Manager, spend countless hours going back and forth with me via email answering all my questions but everything we discussed was what was presented to us when it was time to sign.My husband and I felt secure that we understood everything that we were paying for and also felt confident that we were given a very fair price. Before I drove off the lot, Fernando Pagan took the time to explain all the ins and outs of my new car and the GM J.C. Kent gave me his cell phone number to call if we had any issues. The bottom line is, Delray Buick went the extra mile on this one. We WILL be back for our next vehicle!

B

BoyntonMom

Mar 6, 2014

Star icon

My husband and I had made up our mind on buying a Terrain and it was between coming here to Delray Buick and going to Schumacher Buick. Wow did we make the right choice! Not onlt did Terry Pfister, the Internet Manager, spend countless hours going back and forth with me via email answering all my questions but everything we discussed was what was presented to us when it was time to sign. My husband and I felt secure that we understood everything that we were paying for and also felt confident that we were given a very fair price. Before I drove off the lot, Fernando Pagan took the time to explain all the ins and outs of my new car and the GM J.C. Kent gave me his cell phone number to call if we had any issues. The bottom line is, Delray Buick went the extra mile on this one. We WILL be back for our next vehicle!

M

melandi

Mar 5, 2014

Star icon

Although the process of buying a new car is a very long one, the salesman Marty Infield was totally invested in it. He worked with the General Sales Manager J.C. Kent to reach the price with which we could be happy. Then Shoshana (the Finance Mgr.) took over.She prepared the MANY forms to be signed and filed.Due to a little computer glitch, many had to be re-done and she could not apologize enough. Marty spent a long time showing me all the features in the new Verano. So, all things considered , the team at Delray Buick GMC made the grueling task of buying a car as pleasant as possible.

K

kirtb

Mar 1, 2014

Star icon

We went through many different dealerships for well over a month. We went to Tyler first and after hearing so many offers we went back to Tyler seeing as he was the most willing to work with us and our budget.

M

MandyPolcz

Feb 28, 2014

Star icon

I bought my preowned Buick Enclave 6 days ago and there were a couple issues I wanted corrected once I bought the car. Mark scheduled for me to bring in my car yesterday for the repairs. His service was outstanding. He was very polite, arranged for me to get a courtesy car so my day would not be disturbed or I would not be inconvenienced. Everything was done in a very timely manner so that I was able to make all of my appointments on time. He kept me abreast of the repairs being done during the day and informed me at what time my vehicle would be ready. He also got my car detailed before it was returned to me and I received my vehicle at the stated time. We went over the repairs together to ensure that everything was done to my satisfaction. I live in West Palm Beach and there are dealerships closer to me but due to the excellent service that I receive I would travel the long distance.

JG

Jerry G.

Feb 25, 2014

Star icon

Very pleased. Keep up the good work!!! Honest and sincere

K

kslim_jay1

Feb 24, 2014

Star icon

I must say for the time I stepped on the car lot until the time I drove away in my new car, I was treated with wonderful customer service. This dealership work very well and in a timely manner. I would recommend anyone who's going to purchase a vehicle to go to this dealership. The employee also answered every question I had in very good detail.

LL

Lois Lane

Feb 21, 2014

Star icon

I have been a satisfied customer of this dealership since 1997. I use the service department for all work on my car and therefore it is easy to keep excellent records. I have always found the service department easy to deal with and they actually listen to you and help with any problem that you are incurring. As a women dealing with the car service, I have found these people to be extremely understanding.

L

lmwarfel

Feb 20, 2014

Star icon

I have been a satisfied customer of this dealership since 1997. I use the service department for all work on my car and thereforeit is easy to keep excellent records. I have always found the service department easy to deal with and they actually listen to you andhelp with any problem that you are incurring. As a women dealing with car service, I have found these people to be extremely understanding.

R

raquel23

Feb 19, 2014

Star icon

My experience was phenomenal at delray buick gmc. Gerald duchatelier was such an awesome salesman. He was very patient and attentative to my needs in what type of car I wanted. The service was just all around superior. Shoshana sade in the finance department also was a great help in assisting in closing the deal. I also want to thank jean carlos kent for closing the deal. In closing I absolutely LOVE my gmc terrain and im so glad to have met gerald chatelier for all the time and patience he had with my terrible two yerar old.

T

TommyScalera

Feb 19, 2014

Star icon

My experience at Delray Buick GMC was exactly that, an experience. Over the course of my purchasing experience with Delray Buick GMC, I was introduced to and assisted by a half dozen employees, all which were extremely accommodating. The service representative I worked with for the majority of the experience was Marty Infield. I couldn't ask for a service consultant with more product knowledge, integrity, and willingness to go out of his way to make the entire experience more pleasant. The difference between Marty and a common salesman is the fact that he genuinely cared about my family and me. When you can prove to a customer that you are selfless, dedicated, have integrity and most importantly can show that you really care about them, it is at that point where to that customer, you are much more than just a "sales person". I had phenomenal communication with Marty and Jeancarlos for the five indecisive days it took me to arrive at my final decision. They were both punctual and prompt with their responses to all of my calls and emails, further facilitating my tough purchasing decision. I briefly met Magic, who was a really nice guy and made for very interesting conversation. Magic lent his expertise relative to my credit and other interesting financial discussion, which I enjoyed. On the date of purchase, I met with Shoshana to finalize the financial end of the transaction and she was very helpful. She was particularly enlightening with regard to her field in good discussion, and clearly a personable and intelligent young woman. Lastly, I have to thank Aric for asking this team of employees to assist me in my purchase. I received elite service from all of the named above, and if the remainder of operation is ensuring this type of service to be a commonality, then I would say you have an elite dealership with a key advantage over any and all competitors. I would not hesitate to send referrals because I am confident anyone who works with the staff that I met will receive the same great service. I believe that I not only left with a new vehicle that I love, but I left with a very positive learning experience and confidence in the dealership that I chose to give my business to.Thank you Marty, JC, Shoshana, Magic, and Aric for a stellar purchasing experience. Cordially, Tommy S.

SW

STAN WOLK

Feb 18, 2014

Star icon

I am 83 years of age and have purchased and have leased a goodly amount of vehicles, never have I been more satisfied of my salesman Martin Infield who took care of my every needs and desires as if we were related. In my book he is the top auto salesman I have ever dealt with in my years of dealing in the purchase or the leasing of an auto. The entire agency from management to finance took care of my every needs. The finance manager Majid Hassan was extremely helpful. Last but not least the general manager JC Kent who OK my deal was very much involved and extremely pleasant to work with.

L

lynclockhart

Feb 17, 2014

Star icon

The overall expeirence was GREAT! Jerri Duchatelier was very patient and persistant about getting the deal closed.Shoshana Sade was GREATalso with making sure I was confortable with the financing I was given.JC Kent the GM probably was the one that I admired the most. He went over the car I was buying again, he explained the financing again to me and was so kind and polite about it. My overall experience was GREAT!! I am telling all my friends about the great service I experienced at GMC / BUICK dealership.

LC

Lyn C. Lockhart ~ Dallas Cowboy Fan!

Feb 17, 2014

Star icon

The overall expeirence was GREAT! Jerri Duchatelier was very patient and persistant about getting the deal closed. Shoshana Sade was GREATalso with making sure I was confortable with the financing I was given. JC Kent the GM probably was the one that I admired the most. He went over the car I was buying again, he explained the financing again to me and was so kind and polite about it. My overall experience was GREAT!! I am telling all my friends about the great service I experienced at GMC / BUICK dealership.

J

jfhguzman

Feb 13, 2014

Star icon

Very professional. Went above and beyond to help take care my issue. I highly recommend this dealership not only for sales but the service department

D

David

Feb 12, 2014

Star icon

Very positive experience, particularly with Jackie (salesperson) and Shoshana (finance manager). The staff is motivated to sell and to please the buyer. Pricing was more than fair. Agency is well organized.

B

BigWill2014

Feb 11, 2014

Star icon

The entire staff was excellent and very welcoming but Mr. Tyler Willis stood out above all. He got the papers, price, etc. in a very fast manner and gave direct answers and made the time that much more enjoyable. I walked in there expecting to just begin the process of leasing a 2014 GMC Terrain SLT but thanks to Tyler's motivation and dedication to the business, I walked out of there with the keys and the exact car that I was looking for. Tyler is the guy to go to!

S

ShenikaRN

Feb 9, 2014

Star icon

I just purchased a 2013 GMC Terrain. Martin Infield (Marty) was very attentive and efficient. Marty and Tony in finance helped to get me a great rate and deal. I would recommend anyone looking for a vehicle to go here. I really felt like they cared and they treated me like family. Thank you so much for making the car buying process easier.

G

gmcterrain123

Feb 5, 2014

Star icon

I was having an issue with my AC and was hoping to not have to come out of pocket for the service. Mark not only helped me to get my AC fixed but also took care of an oil change and a car wash all before lunch. I will be back to deal with him again

T

Tom

Feb 2, 2014

Star icon

I was initially contacted by Delray Buick GMC from the inquiry I made over the internet. They were complete professionals. Marty Infield was the product specialist I was in contact with. He made me feel comfortable and at ease. I was more than pleased with his demeanor and professionalism. The entire process from initial contact to vehicle delivery was pleasant and enjoyable. I will definitely come back here for my next vehicle and I pity the fool that does not do the same.

J

jbarenbaum

Feb 1, 2014

Star icon

Andy has provided us with exceptional service.He has personally come to our home to set up our Veranos homelink system on his way home from work and spent an hour and a half programming our new car and my other car. He has also helped us learn how to use our bluetooth and navigation system.He shows a genuine desire to help so we can enjoy our new car. His greatest attribute is his patience.

M

Masseratti1978

Feb 1, 2014

Star icon

I took my car for service and Neal make sure everything look good, the way I wanted. It was a great experience for me. I definitely will recommend him to my friends... From sales to service one of the best experiences I had at a dealer service center. I will be back for my oil changes. Thank you Neal.

J

jamiedoherty

Jan 31, 2014

Star icon

Setup the appointment with Mark for early in the AM, I was late as usual, didn't stop him from taking care of my issue, communicating everything, finishing on time and being friendly while doing it. I got more than I expected and that felt good. Thank you.

R

Richard

Jan 25, 2014

Star icon

Turned in 2011 leased Buick Lacrosse and leased 2014 Buick Lacrosse. Product Specialist Jackie Angstadt provided excellent assistance in making a decision on the new lease. General Sales Manager Jeancarlos Kent followed up with details on the financial and service provisions. Everything was covered in a very courteous and professional manner. With their expert input it was easy to make the decision on the new lease.

P

pgoldram

Jan 23, 2014

Star icon

bob heinsohn is very professional and eager to please. He discusses what needs to be done with servicing the car and he goesover with you if anything is wrong. He is very friendly and easy to due business with. I would gladly deal with bob heinshohnheinsohnagain.

F

Foster8624

Jan 22, 2014

Star icon

I purchased my Buick as a used car 2 years ago, it went thru a very serious storm in Iowa called a Derecho. There had been a small water leak after the repairs in Iowa had been completed when I came back to Florida. Brought the car into the Dealership, talked with Mark Willis, he tok control of the situation and I have not had any complaints about the repair or his understanding of any of my service issues. Mark has always been the utmost professional service writer I've had the experience dealing with on any issues. He understands and is quick to explaine any issues and quick to get me serviced and out on the the road... You couldn't ask for a better person to take care of your auto...

P

Princessdenali

Jan 22, 2014

Star icon

My vehicle has been serviced at Delray GMC for over 5 years, and I have found them to be honest and dependable. My service advisor, Mark has always been more than professional and my vehicle is always serviced promptly. I am the original owner, and because they are always thorough in their inspection and service, I feel they have kept my car in the mint condition it is in.

V

vetienne49

Jan 21, 2014

Star icon

Gerald Duchatelier is outstanding. He is very efficient and thorough. The minute I walked in, he was there every step of the way to make sure the requested service was performed on my car. I am well aware that it is not his department, but he didn't mind at all. Thank you very much for helping me out the other day.

A

Ana

Jan 21, 2014

Star icon

My vehicle has been serviced at Delray GMC for over 5 years, and I have found them to be honest and dependable. My service advisor, Mark has always been more than professional and my vehicle is always serviced promptly. I am the original owner, and because they are always thorough in their inspection and service, I feel they have kept my car in the mint condition it is in.

JB

jerome burns

Jan 21, 2014

Star icon

I just purchase 2014 sierra denali which I love. my product specialist is Tyler Willis he was very professional and pleasant and made this whole car buying experience wonderful he was always in contact with me while he searched to find the exact truck I was looking for, I am completely satisfied, with great customer service like that, my next truck purchase will be from this dealership and I hope Tyler Willis will be the person that handle the experience. thank you Tyler. sincerely Jerome burns

B

boomer8251

Jan 20, 2014

Star icon

I just purchase 2014 sierra denali which I love. my product specialist is Tyler Willis he was very professional and pleasant and made this whole car buying experience wonderful he was always in contact with me while he searched to find the exact truck I was looking for, I am completely satisfied, with great customer service like that, my next truck purchase will be from this dealership and I hope Tyler Willis will be the person that handle the experience. thank you Tyler. sincerely Jerome burns

M

MS0514

Jan 20, 2014

Star icon

Gerald Duchatelier is the best salesman I have ever had. He made sure that the car I was buying was clean, waxed and he showed me everything he could about the new car I was purchasing. I have bought many cars in my time but Gerald was the best that I ever came across.

R

ranger1977

Jan 18, 2014

Star icon

Triple A dropped my Denali off at about 4:30 yesterday Jan 7. We were passing through town and did not know a soul. The parts were in stock. Bob and his mechanics stayed an hour after closing time and had us on the road by 6PM. They went the extra mile after what was a along day for us all. Thank you Bob and team for your great service!!-Randel and Sharon ButlerArkansas

HT

Harold Trebatch

Jan 17, 2014

Star icon

Extremely knowledgeable salesman. Extremely patient. Nice to work with

TG

Thelma G

Jan 15, 2014

Star icon

It was a pleasure working with Martin Infield. He took care of all details necessary to finish one leased car and enter into another lease. Spent more than sufficient time explaining all the beautiful features on the car. He was pleasant, knowledgeable and a pure joy to deal with. We feel confident recommending him to our friends and family.

L

LauraRaymond

Jan 9, 2014

Star icon

Bob Heinsohn, the service advisor at Delray Buick GMC is very professional and cucourteous. Bob always greets you with a smile and is great to work with. He makes sure that the job is completed in a timely and satisfactory manner. I would recommend seeing Bob to any of my family and friends when needing service. He is the reason we go back whenever we need service. Thank you Bob !!!

7

728mandyc

Jan 9, 2014

Star icon

I like taking my car to Delray GMC, Mark Willis is a very personable service specialist and keeps you updated on the progress of the service being performed.

M

Marvin2

Jan 9, 2014

Star icon

Went one month ago to see if this 2013 needed service since it had 3000 plus miles on it.... Told to bring it back when I got some more on it.... Planning a 200 mile trip so i brought it in..... Really really nice experience.... Plus the StarBucks coffee Machine is as great as it could be.... N/C...Glad to find a friendly dealer.... Over and out Marv Ravikoff

DF

Denis Filosofov

Jan 8, 2014

Star icon

I'd like to thank a service team of Buick Delray. English isn't a native language for me and my English not so good for explaination and discussions of technical issues of my Buick Ecnlave 2009. In face of Bob Heinsohn who is a service advisor in Buick Delray I was satisfied in full with all issues related with my car. Delray Buick has solved even issues which I didn't know about before . Bob was very polite with me and was very patient with understanding of my English and my requests. Thank you for your job.

D

dpowers_74

Jan 2, 2014

Star icon

Mark took care of me. He was very excellent and prompt! I would definitely bring my car there again for repair! He was done with everything in an hour.

JL

JOHN LYONS

Jan 1, 2014

Star icon

I have had several experiences with service and all of them have been extremely positive. I must note that Adam Roach has been my contact and he has been exceptional. Each time is have called for service i get a quick response from him. He has always been very professional with an excellent personality. It is because of him that I will continue to be a customer of your facility.

T

Turay

Dec 31, 2013

Star icon

I was interested in purchasing a used car for my daughter. I went to Buick GMC and I had a very good experience. My salesperson, Tyler Willis was very friendly and personable. I will definitely be going back to purchase a car and I would recommend both the dealership and Tyler as your salesperson. I truly enjoyed my visit.

W

wauhoon

Dec 31, 2013

Star icon

My Name is Willie Au Hoon, I am partly responsible for (7) 14- passenger cargo vans, making sure they are safe running vehicles for our company and the passengers that rely on them for transportation.Mark Willis has made my job easier do to his experience and quality of service that he provides to us as customers. He has gone above and beyond his responsibilities as an employee and should be recognized as an asset to your team.

J

jbattles

Dec 31, 2013

Star icon

I have always found dealing with Delray Buick/GMC to be an exceptionally good experience. Mark Willis has always gone above and beyond to take care of us.

R

rjohnson5

Dec 31, 2013

Star icon

I have been a client of Delray Buick GMC for 15+ yrs and Mark Willis has always been there for me. Whether it be for regularly scheduled service, or more signficant repairs, Mark has always provided a fair assessment of what needs to be done and when. I am so comfortable with Mark that I will not even set out on a road trip with my family without him carefully looking over my Yukon to ensure its road readiness. I highly recommend working with Mark and would not hesitate to refer my family and friends to him.

T

Turay

Dec 31, 2013

Star icon

I was interested in purchasing a used car for my daughter. I went to Buick GMC and I had a very good experience. My salesperson, Tyler Willis was very friendly and personable. I will definitely be going back to purchase a car and I would recommend both the dealership and Tyler as your salesperson. I truly enjoyed my visit.

L

linnyyogggs

Dec 30, 2013

Star icon

Mark always takes the time to explain to me what is being done to my car. He makes sure that i always get the best price and he is so friendly to speak to while making a decision.

G

gata9612

Dec 30, 2013

Star icon

I would like to personally thank Gerald Duchatelier for helping me out the other day. I appreciated his assertiveness in making sure my car was properly cared for quickly and efficiently. As usual he was openly friendly and remarkably professional. Keep up the good work.

M

mkingson1

Dec 30, 2013

Star icon

Mark is the only person i will work with in the service department....he always answers my questions and makes sure i get my car back when i need it since i am always on the road for work,

SK

Steve Kirschner

Dec 30, 2013

Star icon

Marty was exteremely knowledgeable, helping me chose the right model even down to the best color. After buying, he located my car promptly and was very, very patient on delivery, explaining the many options particularly the extensive electronics. Shoshana, who handled the title and financing, was equally knowledgable and helpful.

M

Mike

Dec 30, 2013

Star icon

Possible interest in purchasing a new Buick. Called and spoke with Marty Infield. I have bought many cars in my lifetime but I must tell you that I have never encountered a salesperson as knowledgeable about options about leasing, financing as well as product knowledge. I felt very comfortable dealing with Marty who is not only informative but friendly and entertaining as well. He goes to the head of the list of people I would consider doing business with.

R

roxannf

Dec 26, 2013

Star icon

I found Neil Simon to be excellent in all areas of customer service. He very personable and goes out of his way to follow-up with customers to make sure any problem they have has a solution. He directed me to K.C. Kent who was very helpful. My only disappointment was with the sales person, Jeff young. Once I signed the contract there was no attempt to solve my concerns with the car I just purchased. However, thanks to Neil My experience with Delray Buick will be a very Pleasant one.

N

nkanner

Dec 24, 2013

Star icon

excellent staff all around, with no hassle and great deal! The finace dept was very helpful and easy to work with. I was very satisfied with todays car deal! I will be surento recommend delray gmc in the future.

N

noel1108

Dec 23, 2013

Star icon

I called because my car was overheating and I needed service quickly, I called Delray Buick and Mark said " bring it in we'll take care of you" he also provided me with a loaner so I can go back to work, it was a Saturday afternoon and we were very busy as well. My car was fixed as of today and I am very happy with the service...thank you Mark for a great job!!!!Noel

P

Plastykman

Dec 19, 2013

Star icon

Mr. Simon is a very professional gentleman and worked on my problem with diligence. His follow up was excellent and I would highly recommend him.

JL

John latrano

Dec 17, 2013

Star icon

My wife and I have been looking for a new car and we went to cars.com and we found a 2010 Buick Lacrosse with low miles and fair price, so we called and spoke with Terry and set up and appointment with us. When we get there we met With one of the nicest salesman Greg Lundy, who greeds us asked us for some great hot chocolate that my wife happens to love. We traded our Acadia for that 2010 Lacrosse. The price was fair, but I was just expected a little bit more money for my trade, but I must say overall it was an amazing experience. I definitely will be back.

M

mrcall10

Dec 13, 2013

Star icon

The people I dealt with were very nice and wanted so much for me and my wife to feel welcome and wanted very much to make sure we found the auto we wanted. Mr. Gerald Duchatelier was the sales agent and was very informative. He took us for a few test drives and showed us around the premises. My wife and I are very satisfied with the way they treated us and gave us a good deal.

K

kylef

Dec 7, 2013

Star icon

I had great service from the dealership and will continue to use them as my primary dealership for all my vehicle maintenance and will definitely recommend friends and family to Delray GMC.

SG

Sharon Glykas

Dec 7, 2013

Star icon

This is by far my best experience with a dealership & I have owned quite a few cars.....from the initial call to the service dept and the awesome customer service to the ease of bringing in my car - relaxing while waiting sipping on a nice cup of starbuck coffee.....and the timely service I receive....all I can do is praise this dealership from service to sales to personnel that is employed.....GREAT JOB!!!!!!

J

jaffe1

Dec 5, 2013

Star icon

After calling on the phone to schedule an appt for service, Mark was able to find me a convenient appointment around my schedule. While servicing a problem, he was good about calling to inform me of some other issues that were found. Since the work was going to take longer, he offered me a loaner car which was crucial to allow me to leave my Terrain for repairs. When I picked up my car, all of the work was explained to me and to my surprise, the car had been vacuumed and cleaned. This was above what I had expected.

ME

Marlene E

Dec 4, 2013

Star icon

Marty Infield is a warm, sincere and extremely competent person. He made our sales experience a positive one. He gave us excellent reasons to purchase a 2014 Verano and we trusted him enough to do so. Marty explained all of the features in the car and made it easy for us to understand. He was quite knowledgable and we respected that fact, To sum it up, I would not hesitate to recommend Delray Buick and Marty Infield to anybody looking to buy a Buick product. Delray Buick and Marty Infield are "THE REAL DEAL".

A

adele9203

Dec 3, 2013

Star icon

A friend of mine worked with Gerald and was extremely happy with his Lacrosse Buick and the "deal" that he received.It was time to sell my 2003 Jaguar and I was ready to lease, so I went to see Gerald. He was very accommodating and explained everything so well that after I test drove the Lacrosse I want home with it. Gerald has been consistently gracious and helpful when I go to him for assistance. He has gone "above and beyond" the call of duty.He is truly an outstanding sales person.

G

gottliebhoward

Dec 1, 2013

Star icon

Both the salesman Jeff Young and the the manager Chris Griffin were very helpful and made the buying process easy. Chris went the extra mile and switched the running boards from my trade in to my new Enclave. I definitely recommend this dealership.

RL

Ralph Lustiq

Dec 1, 2013

Star icon

I am from New York and I've brought more than 30 cars in past years but I got yo admit it. Going to Delray Buick and Gmc was one of the beast experience ever. They're so friendly over there from the moment I got there I new I was going to purchase something and I met a salesman Greg Lundy, he made so comfortable, unlike my previews experiences he's not a liar I must say. I brought a 2002 Cadillac and I like it the price was fair, the car drives like new and I got a free oil change can't beat that. Overall it was an amazing experience.

R

rwaters

Dec 1, 2013

Star icon

Jeff Young was very professional and made the buying experience easy. This is a very good Dealership which I highly recommend. Will definitely buy my next truck from Jeff.

R

Rickwaters123456

Nov 30, 2013

Star icon

Jeff Young was very professional and made the buying experience easy. This is a very good Dealership which I highly recommend. Will definitely buy my next truck from Jeff.

RW

Rick Waters

Nov 30, 2013

Star icon

Jeff Young was very professional and made the buying experience easy. This is a very good Dealership which I highly recommend. Will definitely buy my next truck from Jeff.

CH

Cody H

Nov 30, 2013

Star icon

Marty, the salesman that helped was by far the most professional, knowledgeable, representative I have ever dealt with. He knew exactly was I was looking for and didn't try to push me into something I didn't want. The whole experience was a pleasure and I would most certainly do business with this dealership again! Anyone who is looking for a Buick, GMC product should go to Marty he will get you the best deal possible, with no nonsense added.

DC

Dayna Coffer

Nov 29, 2013

Star icon

I had one of the best experiences ever with Mr. Lundy the salesman who sold me my New 2014 Acadia Denali, I love my new truck. Mr. Lundy and JC Kent which was the manager I didn't think I was gonna be able to buy a bicycle but these guys get in a brand New GmC Acadia Denali I was unreal I still cannot believe but I am driving it. Lol, Thank you Mr. Lundy

C

cherannetax

Nov 28, 2013

Star icon

I came in with a price in mind and he did everything possible to ensure that I find a car within my financial constraints. Gerald was an excellent salesperson and he helped me every step of the way. In fact, I was so pleased with the service that I have recommended him to several co-workers of mine. I come in twice a month and Gerald always make sure my car is detailed. I love it! Thank you so much...

M

MichaelP

Nov 28, 2013

Star icon

I have just recently purchased my new car at Delray Buick GMC and would like to share my insights... The experience started with a Very nice and inviting facility which has all the amenities a waiting customer would need, though I did not have to wait... Right after a pleasant and friendly welcome by Vanessa the receptionist I got a a very thorough, professional but most important (in my opinion) friendly and genuine service from Ron! I got my car as I wanted, a good deal and payment terms and above all, a great service. I'm very pleased with the whole package. Thanks!

B

Beuerlein90

Nov 26, 2013

Star icon

Being from out of state I was concerned about the servicing of my car. I was driving my car near my sons house in Boca Roton When a service light lit on my control consul. DelRay Buick was the nearest dealership, so I called them.Robert Heinsohn from service told me to come right over ,and he would take care of the problem.He gave me an estimate of time and cost, and when work was completed,it was the same as the estimate.He checked on me while I was waiting, and was very helpful and friendly. I would recommend this dealership anytime.

EF

Ed from NJ

Nov 26, 2013

Star icon

Being from out of state I was concerned about the servicing of my car.I was driving my car near my sons house in Boca Roton when a service light lit on my control consul. DelRay Buick was the nearest dealership, so I called them. Robert Heinshon from service told me to come right over, and he would take care of the problem.He gave me an estimate of time and cost, and when work was completed, it was the same as both estimates.He checked on me while I was waiting, and was very helpful and friendly. I would recommend this dealership anytime.

J

JPCarew

Nov 25, 2013

Star icon

Always a pleasure having my GMC serviced here. Mark Willis always goes above and beyond to make sure the truck is fixed right the first time and cleaned before i take it. Flexible scheduling on my complex work schedule too. I am very happy and will be back in the future for routine service and repairs. Thanks again!

D

djc4410

Nov 23, 2013

Star icon

Tyler was right there from the time we first stepped onto the property through the completion of the sale. He is friendly, knowledgeable, energetic, and anxious to assure that our every concern was satisfied completely. This is the type of sales person every organization needs to rise above the competition, regardless of industry. As buyers looking for a quality vehicle in the luxury segment, we wished to avoid the typical dealership experience. Tyler represented his organization and brands in a totally professional yet personable manner. Ask for him by name.

D

Darcia

Nov 22, 2013

Star icon

I had a great experience. I was in and out with my new car within an hour. The price was great and the dealership really worked with me on a monthly payment in my price range. The car looks great and is a perfect second car for my family and I. I would definitely recommend the dealership and Tyler as your sales consultant.

D-

Darcia - "Mother of Two"

Nov 22, 2013

Star icon

I had a great experience. I was in and out with my new car within an hour. The price was great and the dealership really worked with me on a monthly payment in my price range. The car looks great and is a perfect second car for my family and I. I would definitely recommend the dealership and Tyler as your sales consultant.

L

LAURAMARIA

Nov 21, 2013

Star icon

Bob was kind and professional from the moment I arrived. He made my wait a nice experience, so I will see him again for my next service visit.

N

noel1108

Nov 20, 2013

Star icon

Bob was great!! excellent service all around especially the starbucks coffee and donuts in the waiting area. I will absolutely recommend this place for automobile service or a new car....great job Bob and team!!!

T

Theo1126

Nov 20, 2013

Star icon

I have been with several service people in a long association with this Dealer. About 1 year ago my GMC Yukon was ready for the 100,000 mile tune up. It was my first 100,000 mile service and I went to Service Director, Dan Fielder, and asked that special attention be given since I was a bit apprehensive. He said he would take a personal interest and he recommended Mark Willis to handle all the details. Mark has been handling all my service visits ever since and has been most excellent. Although I will probably get a new vehicle next year, I expect my Yukon will make it to 200,000 miles thanks to the care it has received.

MO

Michael O

Nov 20, 2013

Star icon

I recently purchased a 2014 Sierra 1500 from Marty and the excellent staff at Delray GMC. From the moment I stepped in the building the staff was not only very professional but extremely friendly. Marty made the purchasing process extremely easy. My overall buying experience was excellent, not only would I buy another vehicle there but I would also recommend this dealership to my friends and family.

W

WiL

Nov 19, 2013

Star icon

From the beginning greeting you with a smile and attention. Tyler Willis the sales associate was awesome, they worked hard and just wanted to make sure all my requests were serviced. Tyler ran around trying to get things moving in a timely manner. I felt happy after I left with my new Terrain. A good experience and I welcome all to give this friendly staff a shot at your business. WiL

O

Oldgeek

Nov 17, 2013

Star icon

Being in the market for a new car, I began searching for vehicles that I thought I would enjoy owning. I actually pretty much had a deal with a Hyundai dealer on a Sonata. My wife had taken her car into Delray Buick/ GMC for service, and while waiting she was looking at cars in the show room. She found an Encore that she really liked, and thought I would really like, and called me at work. I did some research and looked at the Encore and felt much better about it than I did the Sonata. I went to the dealership and looked at it and decided this was the car for me. From the time I entered the showroom until the time I drove away with a new Encore, I was treated with a friendly, courteous manner by Gerald and John. I felt very comfortable with them and quickly made a deal that was good for both sides. I would not hesitate to refer other customers to them, or to buy another vehicle from them in the future.

D

DonMattes

Nov 15, 2013

Star icon

Service was excellent. They were prompt very courteous and were able to get me out in a timely manner.I would definitely go back again to have them service my automobile.

W

walleobuck

Nov 13, 2013

Star icon

I was having a steering problem with my 2012 Terrain. Dan Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to bring in the car for repairs. I was met by Mark Willis, service writer, ina congenial and helpful manner. He arranged a sevice loaner vehicle for me and I was on my way. Mark called when the repair was done in the time he had predicted. My Terrain was returned to me clean and problem fixed. Thank you both.

L

lavigne1

Nov 12, 2013

Star icon

We were looking for an outstanding deal on a low mileage 2012 Regal GS. Looking on the internet, my husband located 3 in the tri-county area. At just 100 miles, the one at Delray Buick GMC had the lowest mileage of all. So he called and made an appointment to see and test drive the car. When we arrived it was waiting for us. We took it for a spin and fell in love. They had it priced higher than was stated on the internet, but met the internet price without an argument... so we wrote a check. Then Gerald proceeded to make sure our OnStar was set up and everything else was in order... before we left the showroom. It was one of the best car-buying experiences I've ever had.

B

bobbyandpatty

Nov 6, 2013

Star icon

I originally called to gather information, only. After talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort to video the car in which we were interested, offered suggestions that allowed us to make a purchase, and continued to be in touch until the transaction took place. In my opinion, he was exactly the kind of salesman I will visit again.

OS

ohio shoppers

Nov 6, 2013

Star icon

I originally called to gather information, only. After talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort to video the car in which we were interested, offered suggestions that allowed us to make a purchase, and continued to be in touch until the transaction took place. In my opinion, he was exactly the kind of salesman I will visit again.

A

asknight711

Nov 4, 2013

Star icon

We returned to the Delray Buick after purchasing a car in February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wrong - we received such poor service and what appeared to be deceptive practices, needless to say, we walked out on Kia!We arrived at the Buick dealership and were greeted by a very friendly receptionist. She then introduced us to Ron, who is one of the kindest, low pressure sales people I have ever come across. He asked us our criteria and showed us several options. Once narrowing down the choices he showed us a beautiful model in the showroom. He quickly gathered the necessary information from me and within 10-15 minutes came back with a positive decision. They were very transparent in the numbers and gave us a fair price for our trade-in. We felt like valued customers not some suckers to be ripped off. Ron was there every step of the way - beyond polite and helpful!Tony Eralgo (not sure if I spelled it correctly) was the Finance Manager we dealt with. He took his time and crunched the numbers in order to make the deal work. He was polite and patient and went well out of his way to accomplish our sale. Another great member of the team.We will be back within a week to purchase a car for my daughter. My sister and I will always return to Delray Buick to purchase any future cars as they make it a pleasurable experience not a dreaded chore.We are so happy and satisfied and will recommend to anyone looking to purchase a car to make Delray Buick your first and only stop.

G

GloTim

Nov 1, 2013

Star icon

Andy, Chris and Majid were very Professional and went out of their way to help. They all made the experience comfortable and enjoyable, made Us feel like part of the family. Andy and Chris did their all to give Me the best deal possible; this I know because I have been leasing since 1994 and have dealt with many many dealerships. I live in Pompano Beach and will go back to Delray to lease again.

E

enrolled

Nov 1, 2013

Star icon

Mark Willis, Service Advisor, always contacts me by phone regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what the cost of the service will be. I am very satisfied with Mark's knowledge, honesty, and friendliness. When the business changed from Sherwood, I was afraid that Mark would be leaving and that I would have to follow him to his new place of employment. So, I am very glad that you kept him!Dan Fielder always goes out of his way to greet me and to thank me for my business.As stated in the survey, I am extremely satisfied with both Mark and Dan.Danny Underwood

R

ralph13

Nov 1, 2013

Star icon

Markwowwhat can I sayhe is knowledgeable and so helpfulthe "Best"car was ready when promisedcar was lept clean.Job got done!!!!!

R

rifraffe

Oct 31, 2013

Star icon

The service experience is always good with this dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listened to; there is a car and driver ready and willing to take you home or to your office; and your car is fixed and ready when promised . . . .and since they always wash it before returning it, the car looks better than when you dropped it off! The prices are more than competitive with the "mechanic on the corner" and I know that my Buick is being attended to by factory trained technicians. It's a no-brainer for me.

K

kaplin83

Oct 30, 2013

Star icon

I have come to this dealership in the past and have not been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!.

S

SeanAbraham

Oct 30, 2013

Star icon

Thanks to everyone at Delray Buick GMC. I was pleasently surprised with my recent purchase. I originally spoke to Dan Fielder about replacing my engine, he showed me how easy it was to trade in my van for a new one. My salesperson, Leonardo was excellent as was Chris, the sales manager. I highly recommend this dealership.

E

eulablue

Oct 29, 2013

Star icon

I was very pleased with the service and would recommend Tyler Willis for his great customer service. The company was great to my family and I.

K

keithedell

Oct 29, 2013

Star icon

My wife and I came in and talked to Mr. Tyler Willis about leasing a 2014 Yukon. He was overall very professional and easy to work with. We felt like we got a pretty good deal on the truck and I've since reffered him twice to a friend and co-worker.

K

Kaleiblalock

Oct 29, 2013

Star icon

Very nice, personable man. Helped us to the best of his ability and answered all out questions. Definitely would go back thanks to his help and friendliness.

M

miriamsal

Oct 29, 2013

Star icon

Mark Willis is a very helpfull service advisor. We feel very confident in dealing with him.He is very competent,knowledgeable,friendly and courteous. Thanks Mark.

A

ALCANJANE

Oct 28, 2013

Star icon

We enter the dealership only to enquire about a Buick Enclave 2014 but we finally bought one! Ron was extremely helpful and friendly as well as professional.

B

bhochfelder

Oct 23, 2013

Star icon

It was a very good sales experience. The car is fantanstic! My salesman Jeff Young was so helpfull with his overall knowledge of the vehicle. Vanessa greeted us with a smile and offered us coffee. Tony the finance manager, handled all the paperwork very seriously, and efficiently. My total sales experience was wonderful and I would recommend this dealership to anyone I met.

B

bhochfelder

Oct 23, 2013

Star icon

It was a very good sales experience. The car is fantanstic! My salesman Jeff Young was so helpfull with his overall knowledge of the vehicle. Vanessa greeted us with a smile and offered us coffee. Tony the finance manager, handled all the paperwork very seriously, and efficiently. My total sales experience was wonderful and I would recommend this dealership to anyone I met.

T

Therpie

Oct 22, 2013

Star icon

Th e overall service and help was very helpful He help us thru all parts of looking for a new car We would be happy to work with again

G

Greg2973

Oct 21, 2013

Star icon

My wife Rhoda and I had three great days with Ron Uzan. He is a fantastic person and he should be commended for a Job Well Done!He went through great length to make the deal work. I will be recommending him with a large group of acquaintance. I am a Realtor of over 22 years. Not only is he a fantastic sales person, but your dealership personnel has beautiful people that treats their customers with great respect!Thank You,Greg and Rhoda Phillips

Y

Yakojaguar

Oct 21, 2013

Star icon

Very great dealership everyone is so friendly there, but Mr. Lundy quiet frankly is one of the best salesman I've ever deal with, very professional, very friendly for the first time I found a salesman that I can't say anything bad about. Keep it up Mr. Lundy

R

red84

Oct 18, 2013

Star icon

THE REASON I GAVE THIS RATING IS BECAUSE THIS WAS MY FIRST EXPERIENCE PURCHASING A CAR THOMAS AND ANDY ARE THE BEST!! ANDY MADE YOU FEEL AT HOME MY DAUGHTER LOVES HIM SHE SAY HE REMINDS HER OF JUSTIN BIEBER...LOL...NUT OVERALL. ANDY PROMISED I WILL !HAVE A CAR WHEN I LEFT AND THAT'S EXACTLY WHAT I DID ..HE ALSO CHECKED ON ME TO MAKE SURE EVERYTHING WAS OK WITH THE CAR AND I . I RECOMMEND ANYONE TO GO GET A CAR FROM ANDY !!!

M

melissadjupp

Oct 17, 2013

Star icon

Everyone my husband and I worked with on getting our new vehicle and getting it set up the way we wanted was absolutely wonderful. Everything was made very easy on us and the process was a breeze.I highly recommend this dealership to anyone. The employees there are amazing.

C

ciorba1

Oct 14, 2013

Star icon

Please note that Ron did an outstanding job and went out of his way to make this transaction possible. On his day off he came to the office to make sure that all the paper work and the delivery went smooth and that I am completely satisfied with your companys services. Despite his short time in this position he demonstrated a strong knowledge of the GM products and needless to say that he has a very professional sales and customer relations approach.Ron and I spent more than enough time over my new Lacrosse. I also would like to mention that Rons efforts were complemented by his Sales Manager Leonardo Ullivari. GREAT GUYSI was also introduced to the service team and when in Delray will definitely have my vehicle serviced at your location.

S

sglykas

Oct 13, 2013

Star icon

I have purchased many cars in my lifetime - I have to say Delray Buick is awesome....from sales to finance & service. I am very pleased with new Verano and the individuals whom I worked with were so professional and above all "honest". I have brought my car to service & the level of professionalism and customer service are above & beyond.....Thanks, Delray Buick - customer for life.

M

MarcusAmericus

Oct 13, 2013

Star icon

The public has been "trained" to abhor the thought of "buying another car" , whether new or used. Over the years, we, the public, have been subject to rather sleazy, dishonest and otherwise revolting experiences when buying a new or used vehicle. Well, finally, we now have a Dealership (Delray Buick GMC ) that is the antithesis of all the horror you can imagine. Delray Buick GMC is EVERYTHING you want in a dealership and EVERYTHING you can imagine,and more, in professionalism, courtesy, efficiency, friendliness, honesty and above all you can TRUST them. The rating scale above goes up to GREAT - my experience with Delray Buick GMC exceeded that and more. Chris Griffin, Leo Ullivarri and Tony Eroglu went above an beyond the call and made my purchase easy, stress free, within budget, fair and completely without anxiety. Well done gentlemen. I have recommended them every chance I get - without trepidation or worry. If you want a great deal from a great dealership, You must see the fine folks at Delray Buick GMC. I write this from the heart and as a consummate professional that has worked with many people in many industries in many parts of the US, Canada, South America, in the private sector and at the local, state and federal governmental levels. Thank you.

M

marcusamericus

Oct 13, 2013

Star icon

The public has been "trained" to abhor the thought of "buying another car" , whether new or used. Over the years, we, the public, have been subject to rather sleazy, dishonest and otherwise revolting experiences when buying a new or used vehicle. Well, finally, we now have a Dealership (Delray Buick GMC ) that is the antithesis of all the horror you can imagine. Delray Buick GMC is EVERYTHING you want in a dealership and EVERYTHING you can imagine,and more, in professionalism, courtesy, efficiency, friendliness, honesty and above all you can TRUST them. The rating scale above goes up to GREAT - my experience with Delray Buick GMC exceeded that and more. Chris Griffin, Leo Ullivarri and Tony Eroglu went above an beyond the call and made my purchase easy, stress free, within budget, fair and completely without anxiety. Well done gentlemen.I have recommended them every chance I get - without trepidation or worry. If you want a great deal from a great dealership, You must see the fine folks at Delray Buick GMC. I write this from the heart and as a consummate professional that has worked with many people in many industries in many parts of the US, Canada, South America, in the private sector and at the local, state and federal governmental levels. Thank you.

M

Mariafq9

Oct 12, 2013

Star icon

Gerald Duchatelier Was a great help. He was very friendly and his service was outstanding.. He was able to provide us what we needed and we left very happy. Thank you

M

Mellisan

Oct 6, 2013

Star icon

My experience at delay Buick gmc was great. I was greater by Jamie's smiling face & she was helpful in finding me a salesman. Greg was my salesman & was helpful at finding me a used car that fit all my wants & needs. JC was the one that made it all happen. His determination was amazing. Majid prepared all my paperwork & got my financing through a great company with good rates. Dan & Neil helped ordering a part that needed to be fixed on my vehicle in a timely manor. Overall my experience was very good & will be back when I need a vehicle again. I will refer my family & friends also. Thank you all at delay Buick gmc, you ROCK!

M

malithatardiff

Oct 6, 2013

Star icon

When I arrived, I had an idea, in my mind, that I was going to be purchasing a full-sized car versus an SUV. I had a budget goal. I test drove quit a few cars on the lot. After I decided that the car would not accommodate me, for the reasons that I was buying a vehicle in the first place, the associates were helpful with giving me advice and realistic numbers to expect. Although I walked in wanting a car, I am so happy that I chose to go with a SUV. The staff was very confident that I was making the right decision. Because the gentlemen took time to find out my story for purchasing a vehicle, I got what I wanted. And I could not be happier. Everyone was professional, patient, and considerate. I have called since purchasing the SUV, and I am not treated like a thing of the past...I do wish the price could have been a little lower. Brand new, it is $40,000. I paid, after taxes and with $2,000 down, $35,000, for a 2011 Denali. I am pleased with the interest rate and warranties.

P

persue

Oct 2, 2013

Star icon

Been using this dealership and going to Mark Willis for his expertise for over 5 years always been treated great. Thanks Guys you are great

S

seritac

Sep 30, 2013

Star icon

I was visiting out of town family and had some engine problems. Mark assisted me and got me back on the road very quickly. Thanks so much!

H

hsmeltzer

Sep 30, 2013

Star icon

Extraordinary car buying experience! These folks were very attentive to what we needed and wanted, in a new car. They made sure that we were made comfortable and didn't hesitate to let me drive the model's that were interested in.After we made our choice, they eased us through the paperwork and we drove home happy and very satisfied.

W

Weisselklen

Sep 30, 2013

Star icon

Ron was very friendly, he managed to find a car that best fit my requirements fairly quickly! Knowledgeable and attentive. Made car buying a fun and smooth process. I would definitely recommend Ron's service!

S

su857

Sep 30, 2013

Star icon

Friendly staff and comfortable atmosphere. Unsurpassed customer service. Management and staff works together to make sure you are happy with your purchase and all your concerns are addressed. My salesman, Jeff Young, was knowledgeable and answered all my questions about models, options and financing. I highly recommend this dealership. I got a great deal and really enjoy driving my new Regal!

M

mkingson1

Sep 30, 2013

Star icon

He was very knowledgeable and got right to work. Didn't beat around the bush and fix my problem in no time. Also, was very helpful in how to keep the same problem from reoccurring. Thanks Mark!!

1

123rfg

Sep 28, 2013

Star icon

I took my Pontiac Vibe in for a recall notice on 9-27-13. While I was there, I decided to have the key redone since my key wasn't working. Bob was super nice and very helpful. I dropped the car off before work and picked it up at the end of the day; I didn't miss a lick. The total bill was only $40. What a deal! Great service! I would highly recommend them.

D

djoe

Sep 27, 2013

Star icon

Quick and friendly service.Warranty work was done quickly and without a hassle.I will return to Delray GMC to service my car anytime..Great customer service

V

vanessa_r86

Sep 25, 2013

Star icon

When I came today to get an oil change, I was expecting to wait for a long time, but Bob Heinsohn was really helpful and I was not there long at all.

SG

Sharon G.

Sep 21, 2013

Star icon

I would highly recommend this dealership...from the employees who work in sales, finance and the wonderful women at their front desk....they are awesome. I am in "love" with my new "Verano" and will be a customer for life. Thank you, Thank you.

C

carmysan07

Sep 21, 2013

Star icon

i just bought my brand new Buick Verano from Delray Buick GMC and had the experience of a life time. The salesman who helped me was Laz Suayero and he was outstanding! He was able to target exactly all the things i wanted and was looking for in a car and came up with the Verano. He answered every answer and concerns and made me have my best car buy experience i could have. Thank you Laz! I will definitely refer my friends and family to buy at Delray Buick GMC. Keep up the good work

S

sglykas

Sep 21, 2013

Star icon

Best dealership experience I ever experienced....all of the employees & entire staff are awesome....I would highly recommend this dealership. Excellent customer service, value & price.

MM

Miami Mike

Sep 20, 2013

Star icon

Bob went out of his way to make certain the repairs were made correctly and reviewed all work with us before performing the work -

M

mlinetfl

Sep 20, 2013

Star icon

Courteous, knowledgeable, friendly service. Bob went out of his way to make certain the repairs were made correctly and reviewed all work with us first.

C

CroninZero

Sep 18, 2013

Star icon

I have been taking my car for service to this location ever since Saturn shut their doors. Mark Willis is my service advisor, and he treats me above and beyond what I would expect to be treated as a Saturn owner. He has always been friendly and approachable, providing me with the same customer service one would find in a high end luxury market. Mark's attention to detail combined with the overall atmosphere of the dealership is the reason why I will continue to bring my car here.

B

Bgoldman13

Sep 18, 2013

Star icon

They were great. Had great customer service along with great service. Overall a great experience and I would recommend Delray Buick-GMC to friends and family.

V

VIBE07

Sep 18, 2013

Star icon

I've been a repeat customer for years and have always been treated with courtesy and provided with thorough and efficient service from the moment you enter the dealership.

C

Croninzero

Sep 17, 2013

Star icon

I have been taking my car for service to this location ever since Saturn shut their doors. Mark Willis is my service advisor, and he treats me above and beyond what I would expect to be treated as a Saturn owner. He has always been friendly and approachable, providing me with the same customer service one would find in a high end luxury market. Mark's attention to detail combined with the overall atmosphere of the dealership is the reason why I will continue to bring my car here.

L

lindamoore7

Sep 12, 2013

Star icon

I arrived at the dealership after making an appointment for service. I was met by Bob who immediately made me feel at home. The service protocol began with paperwork and at that time I was able to ask a couple of questions about my new car. Bob was informative and efficient. The wait time for service was spent in the comfortable waiting area where all the dealership employees who passed by were friendly. Overall, it was a pleasant chore to have my car serviced! Thank you, Delray Buick!

N

napavalley

Sep 11, 2013

Star icon

Mark Willis is always very friendly and willing to fit me in for service appointments. He always explains the problem and provides service in a timely manner. It is frustrating to have to take the car for service and he makes the whole process bearable. Mark has excellent customer service skills and I would recommend him and the dealership to my friends and family.

E

emrymazo

Sep 5, 2013

Star icon

MR Gerald Duchatelier was so helpful, he give you all the information you needed to understand all the controls in your 2013 Buick Verano. he review all the features on your 2013 Buick Verano that are important to you, and heintroduce you to our award winning service team. all of the them was great with me . thanks.

F

fan

Sep 4, 2013

Star icon

THIS DEALER was so helpful,they give me all the information I needed to understand all the controls in my 2013 Buick Verano. they review all the features on my 2013 Buick Verano that are important to me, and they introduce me to their award winning service team. all of the them was great with me, and helpful . thanks.

FC

FAMILY CAR

Sep 4, 2013

Star icon

MR Gerald Duchatelier was so helpful, he give me all the information i needed to understand all the controls in your 2013 Buick Verano. he review all the features on my 2013 Buick Verano that are important to me, and he introduce me to their award winning service team. all of the them was great with me and helpful. . thank you all

L

lilie2sweet

Sep 4, 2013

Star icon

He was very polite and helpful. He had great knowledge for this job and was very professional. He allowed me to observed the vehicle that I was interested in without making me feel overwhelmed. I was definitely was impressed with his personally and knowledge.

A

AvaDM

Sep 4, 2013

Star icon

he was very helpful, had great knowledge of his product... when I decide to renew my car, he will be the person I deal with hands down!

A

auta622

Sep 3, 2013

Star icon

I visited the dealership, and had the pleasure of working with Mr. duchatelier, I would definitely refer the dealership and him of course, it was a pleasant experience and I'm looking forward to visiting again in the near future.

TP

Timo Palas MD

Aug 31, 2013

Star icon

First of all, it was my third vehicle that I purchased from this dealer. All paid cash. All new. Greg was friendly, but he told me that 2014 Terrain models are not yet available. They are, in fact. The price tag of the car was almost $2000 above the price given online! Same VIN. So I paid too much! I was not spontaneously shown how to setup my onstar account, or where to open the hood, what all the dials are and how they work, and so on. The new car had some scratches in the back, the employee did not check the car for perfection. I had to mention it to him to get it fixed. I was not asked if I want a 3.6 lt engine or the smaller one. It is a long list and I'm not happy with my experience this time with this dealer. Work on it. Timo Palas, MD

P

Priscilla561

Aug 31, 2013

Star icon

I was amazed how easy it was to lease a new terrain denali. From my salesperson to the sales manager and the finance guy. I actually left feeling that I got a great deal. Thanks guys, sorry it took so long to write the review. Priscilla

M

MandyA

Aug 31, 2013

Star icon

These guys are great. I live in Miami, and we drove down to Delray because they offered us the best deal and because the way they do business.

F

Francescoly

Aug 31, 2013

Star icon

This Gentlemen Gregory Lundy was very nice and knew what he was talking about. I would say he basically made me buy the car. That s how a seller suppose to be. I will definitely recommend that dealership to my friends and family, especially Greg the seller who helped me purchasing my car.

S

swissdoc

Aug 31, 2013

Star icon

First of all, it was my third vehicle that I purchased from this dealer. All paid cash. All new. Greg was friendly, but he told me that 2014 Terrain models are not yet available. They are, in fact. The price tag of the car was almost $2000 above the price given online! Same VIN. So I paid too much! I was not spontaneously shown how to setup my onstar account, or where to open the hood, what all the dials are and how they work, and so on.The new car had some scratches in the back, the employee did not check the car for perfection. I had to mention it to him to get it fixed. I was not asked if I want a 3.6 lt engine or the smaller one. It is a long list and I'm not happy with my experience this time with this dealer. Work on it.Timo Palas, MD

N

Nisy

Aug 31, 2013

Star icon

I had a great experience at this dealership. The staff are welcoming and the employee that helped me find the perfect car to accomadate my family and I. My Honda is the perfect little car. Thank you for the wonderful service and wonderful staff..

AT

Ayanah Tun

Aug 30, 2013

Star icon

My husband and I were to looking to purchase a new car, as you all know buying a new car can be a confusing, frustrating and downright unpleasant experience. However, as I walked into the showroom I had the pleasure of meeting with Gerald. From the warm welcome I knew that I wanted to buy my car from him right away, but did not tell him that at first. He was there for me every step of the way and put up with me every time I came back for questions, test drives and more questions. I had a few different cars in mind but after all was said and done I purchased my car from Gerald at Delray Buick GMC. Gerald is an absolute credit to the profession and you should be extremely proud to have him a part of your organization. I was happy extremely happy felt more taken care of by Gerald and the crew at Delray Buick then any other dealerships I visited. Gerald was very knowledgeable of the product had a great car buying experience! Gerald our car salesman was very knowledgeable and easy to work with. He was patient the entire time there, and that is saying a lot since it was a very hot day. We would also like to comment on the great job with your sales manager and the finance guy. He also went out of his way to make our time there pleasant and helped with a good price on our used car. I would recommend Delray Buick GMC to all of my friends most definitely refer them to Gerald the best salesman ever he is the MAN!!!

WP

Wanda Pompey-Jackson

Aug 30, 2013

Star icon

The ratings in which I have given reflects the Great Customer Service that Delray GMC provide to their customers. I have always been greeted with a smile and the staff is very friendly and helpful. Mr. Heinsohn greeted me with a smile and as well as introduced himself. I must tell you Mr. Heinsohn ended having to give me a Loaner Car for the weekend because he had to order the part for my car but upon returning the Loaner Mr. Heinsohn explained what work that was done on the car.(How cool was that). Mr. Heinsohn is a great asset to the Delray GMC Family. Wanda Pompey-Jackson

LB

Lin B

Aug 30, 2013

Star icon

My girlfriend was looking for a good dealership to buy a used car. I took her to Delray Buick GMC. As we walked in we were greeted with a friendly welcome from a salesman named Gerald. He immediately took us into his office to get some information on exactly what we were looking to buy and amount we wanted to spend. The level of service is great, I must say they must live up to provide the best service. If your looking to buy from Delray Buick they will work with you on prices and if you don't have much experience with the financial aspect, they will not only explain it to you, but assure you will get the best deal possible. I promise you will not be dissappointed. Their sales man Gerald Duchatelier is an awesome friendly person who definitely knows how to make the customer leave with a smile. I would highly recommend Gerald he is an expert at what he does. If you are ever in the area and looking for a great dealership I would suggest going to Delray Buick GMC and don't forget to ask for Gerald he is the best!!!

T

tseifert

Aug 30, 2013

Star icon

I arrived at the dealership about 7:30AM. Mark took me right away and got them started. I relaxed by the TV and had coffee and doughnuts. By 8:45AM they were finished and I was on my way. Mark was very friendly and courteous.

R

Regal2011

Aug 29, 2013

Star icon

The ratings in which I have given reflects the Great Customer Service that Delray GMC provide to their customers. I have always been greeted with a smile and the staff is very friendly and helpful. Mr. Heinsohn greeted me with a smile and as well as introduced himself. I must tell you Mr. Heinsohn ended having to give me a Loaner Car for the weekend because he had to order the part for my car but upon returning the Loaner Mr. Heinsohn explained what work that was done on the car.(How cool was that). Mr. Heinsohn is a great asset to the Delray GMC Family.Wanda Pompey-Jackson

D

Debs1172

Aug 29, 2013

Star icon

Jeff and J.C worked with both my husband and my parents when they purchased their cars. I will definitely purchase from this dealership and work with them

C

cheistina

Aug 24, 2013

Star icon

I was greeted with a smile and my door opened for me. Everyone I came in contacted with this day were more the helpful and friendly from the font deck to the parts department.This is the first time my car was ever clean after service I was very appreciative of this.Thank you to all that made my day start of so well.

J

JudySantora

Aug 14, 2013

Star icon

I called the dealership on a Monday afternoon for an oil change and general check-up on my 2010 GMC Terrain. Bob Heinsohn was able to schedule an appointment for me that same afternoon. Along with the oil and filter being changed, the other fluids were checked as well as the air pressure in my tires. There was also some GMC service updating to be done. I had some general questions about the car which Bob answered for me. The whole procedure was accomplished with a short wait on my part. The waiting area was comfortable. The coffee and doughnut were good. I was able to watch my regular TV show on the wide screen TV.

K

KeithQ68

Aug 13, 2013

Star icon

I have had my GMC Sierra serviced at this dealership for the past 10 years or more. During this time, I have had the pleasure of working with the same service advisor, Mark Willis. Mark has consistently been easy to contact and honest about any issue that has arisen, (cost and time frame). I have found the work that has been done, to be priced reasonably, as well as, completed in a timely manner.

D

DanJ2013

Aug 13, 2013

Star icon

Megan was great! She made my car buying experience easy and painless. They met all my request , and I got a great deal. Thanks Megan, I love my new truck!

A

alikayne

Aug 12, 2013

Star icon

Bob Heinsohn helped me get my GMC Terrain serviced. He was genuinely friendly and super accommodating. It was the best experience I've had at Delray GMC to date. THANKS BOB!!

C

cottoc8965

Aug 12, 2013

Star icon

Andy did an excellent job. He made me feel very comfortable to ask him any questions. He took his time explaining and answering my questions. He built a great rapport with me in the short time that we interacted. I felt like I had known him more than a few hours. I think that he went above and beyond his duties. He made sure that my purchase was one that suited my needs and I didn't feel pressured. Kudos Andy!!!!!

J

J.B.

Aug 11, 2013

Star icon

Rebecca Ciara is my sales rep and she was excellent. Rebecca made the whole process of leasing a car a pleasant experience. I will be sure to lease my car from her when my new lease expires. I also was extremely happy with the deal that J.C. Kent, the general manager, was able to give me. Lastly, I dealt with Majid Hassan in finance and he made the whole paperwork process very easy. Being a single parent and a school teacher, it was wonderful to have this great team of people to work with who could give me an affordable payment. I have already told all of my friends and family that they should consider a Buick the next time they are ready to lease a vehicle and that I highly recommend Rebecca, J.C. and Majid.

C

CarolineZimmermann2013

Aug 11, 2013

Star icon

Our decision on buying our Buick Enclave was in great part due to the great attention and assistance that Terry provided us. We believe that people like him are the ones who makes the success of a company. His patience, courtesy, kindness and domain on what he was selling provided us a great experience. We hope to do business again with Terry!

J

jaysterjet

Aug 9, 2013

Star icon

Friendly, prompt, explained everything well. A great waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience.

J

Jeanne

Aug 9, 2013

Star icon

Friendly, prompt, explained everything well. A great waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience.

T

Tom64546

Aug 9, 2013

Star icon

My husband and i came into your dealership not knowing what to buy .We were greeted and with wonderful service by Anthony russell.Ihave never before had such politeness and service from any salesman in any other dealership He is most definitely an asset to your business .if every salesman treated their customers as well as we were treated you would do a tremendous amount of business .I as well as my husband will recommend your dealership to everyone we know .Never before in all our car purchases have we ever had such a positive experience . Thank you again Mr Anthony Russell

B

bigtaco1

Aug 9, 2013

Star icon

my car would not start and because i did not have jumper cables dave offered to have the guys come to the cars location and jump the vehicle. it saved me either a jumper cable purchase or a tow. both much less attractive solutions. the were there within minutes and he also offered me to do the oil change at the same time. he had me in and out of the dealership with in minutes and gave me a ride back to work.

N

nicvassalotti

Aug 8, 2013

Star icon

This dealership is awesome. Everybody was very helpful and friendly. They worked as a team (jeff jc and magic ) to get the deal done as quick as possible and for exactly the price we wanted . I would highly recommend this dealership

D

DFernsel

Aug 7, 2013

Star icon

My experience this morning was a wonderful surprise. Bob was very kind and efficient. It has been quite some time since I visited the service center and was glad I decided to come back. The changes that were made were a welcomed surprise. Job well done! Thank you.

D

Dorothy

Aug 7, 2013

Star icon

My experience this morning was a wonderful surprise. Bob was very kind and efficient. It has been quite some time since I visited the service center and was glad I decided to come back. The changes that were made were a welcomed surprise. Job well done! Thank you.

S

scurson

Jul 31, 2013

Star icon

Mark was very professional, explained all service needed and why. He also was able to fix my car very quickly. Cost was fair, would highly recommend.

S

sb418rose

Jul 31, 2013

Star icon

Mark Willis paid attention to my service needs and made sure that the work was completed to my satisfaction. He followed up with a call to make sure everything was fine.

S

sykir

Jul 31, 2013

Star icon

My wife and I had a wonderful time at the dealership. My salesman, Jeff Young was very thorough and listened to my needs. JC Kent, the sales manager was able go fit my new lacrosse into my budget. I definetely would recommend this dealership to anyone.

R

ravasher

Jul 31, 2013

Star icon

went for new wiper blades and reprogram keybfob. they found and repaired brakes that were worn without prompting, properly and promptly to get me on my way

A

alipsky

Jul 31, 2013

Star icon

These guys were all fantastic. Everybody at this dealershiop worked as a team together and made the buying experience totally awesome. Jeff Young was the salesman and made sure that the buying process was easy and he took pleny of time with me to help locate the exact car that I was lookig for. JC is the sales manager and an absolute gentlemen and a man of his word.He delivered on all fronts!!!They gave me a great deal on a GMC Yukon Denali. The car was not in stock and instead of trying to sell me a car from their inventory they arranged to trade with another GMC dealer 300 miles away to get me the exact vehicle that I wanted. The even had somebody drive from the dealership in Delray Beach to Ocala immeditely and bring the car back to me in the same day. I would recommend this dealership to anybody.

R

ronwhiting

Jul 30, 2013

Star icon

We had great service from Magic in sales and Mark in service for many years and hope to continue for many more. They both really know how to get things done.

J

jboileau

Jul 27, 2013

Star icon

Service is always friendly and prompt. I appreciate the fact that I can call my dedicated service advisor directly rather than go through an central operator. This time, I needed my air conditioner looked at and fixed; Mark Willis did not heistate to get me in as soonbas possible and offered me the use of a loaner care without hesitation. Service was completed within the day and I was given the option of returning the loaner and picking up my car either that same evening or the next morning - which ever was most convenient for me. As a mother of 3 young children and working fulltime, I really do appreciate the cooperation and convenience Mark Willis always affords me when I need service.

J

jackandjared2

Jul 25, 2013

Star icon

I came in for service on my Pontiac. I always deal with Mark Willis when I come in. He is friendly, knowledgeable, and concerned about my service needs. I have dealt with Mark on many occasions over the years and he is one of the reasons I come back to this dealership. You could not ask for a better individual to represent your dealership, Thank you

S

shirlvmyo

Jul 24, 2013

Star icon

Mark Willis has been our service advisor for the last 6 years. Anytime we bring our 2003 GMC in for routine service or repairs, he has always been professional, courteous, and extremely helpful. Since we have dealt with Mark for many years, we have gained trust and confidence in his recommendations/advise, especially when it involves repairs that are costly. Thanks Mark!

J

JPCarew

Jul 23, 2013

Star icon

Nick was awesome. Great salesperson. Patient and thorough. An asset to the dealership. Found me the perfect truck and kept me well informed through the whole process - will be back for sure! A+++ Keep up the good work!

M

mmastroni

Jul 21, 2013

Star icon

I just bought a Honda mini van. Leo made my car buying experience very quick an easy. He also introduced me to Dan fielder the service manager, who assured me that thay can take care of any service I would need. I would highly recommend Delray Buick Gmc.

F

fdp036

Jul 16, 2013

Star icon

Imagine my surprise when I brought my car in for service and Brian Savino was no longer there to help me. Brian is by far the most helpful friendly service person I have ever met. He always treated me well. I have been with Brian since he was at Ralph Buick over 20 years ago. The person at your dealership who "tried" to help me was rude and unfriendly. I immediately said no thank you, took my car and went home. I then got on the phone and made some calls to find Brian. And find him I did. I now have to drive farther but I know it is worth it. I will be spreading the word to my family and friends so they will know where to find Brian. How could you be so unconcerned about your service ratings that you let him leave?

V

verona2013

Jul 14, 2013

Star icon

My experience at Delray Buick was absolutely AWESOME! That is why my ratings were top notch!!After visiting so many other dealerships and was refuse a vehicle I was just about to give up hope. Until I met up with Thomas West who made it his job to get me to the Customer Service Appreciation Breakfast. I said what the hect free breakfast at least no knowing how my luck was going to change that day. The breakfast was very well prepared and all employees were so friendly which is very important to me. John Sanders and Jean Carlos(JC) worked extremely hard to get me into a new car. They cared about me as a customer not all about making commission which made me feel so GREAT. I would recommend this dealership to anyone out looking for a new vehicle-whether you do leave with a car or not you can rest assure they are going to do everything to the end to help you. Thanks Delray Buick for my new HD 40 inch TV and my new 2013 Verona I love both of them..Carla Colebrooks-Spencer

D

DonnyAcker

Jul 13, 2013

Star icon

Rob Heinsohn welcomed me with a warm and friendly greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price as discussed. Service visits in the past were never so enjoyable and always turned into 2 Advil events. After telling this to other family members and friends perhaps they will return to Buick.

G

gcockerham

Jul 11, 2013

Star icon

The sale of the vehicle was OK. But what turned me around was the help that Tracy and Daniel gave me in service to make the vehicle right for me to be happy. They deserve some recognition. The sales team never came through to get me or explain the warranties. I had to do the research myself.

C

Carter3437

Jul 9, 2013

Star icon

Megan Keeffe ,the primary sales consultant, was the nicest & most helpful person I've ever dealt with in my 40 years of buying new cars.If she could not answer a question posed to her, she immediately sought out a manager who could & did.She spent, in my opinion a large amount of time with my wife & me which I thought was unusual given that we were not surewhether we wanted to close a deal on a buick.JC Kent was also very helpful eventually working out an acceptable deal.We drove home in a new Enclave & very happyThanks to all at Delray Buick & GMC......we will certainly recommend this dealership to our friends & family

K

knit

Jul 1, 2013

Star icon

Everyone was very helpful and pleasant. They really helped us with the everything. Megan was a doll. It was not your ordinary car place. I would recomend it to everyone

J

JandT

Jul 1, 2013

Star icon

We came on to purchase a used truck. Our salesperson was Leonardo. We let him know we didn't have a lot of time. We agreed on the price and drive away in the truck in less than 2 hours. This is the second car we purchased.

L

Lorraine

Jul 1, 2013

Star icon

Megan Keeffe at Delray Buick walked me through the process of looking for a car for my son.. She was a pleasure to work with. I would highly recommend Megan and the Delray Buick GMC dealership to anyone looking to buy a car.

P

platka

Jun 30, 2013

Star icon

Megan Keeffe took me through the process of looking for a car for my son. She was very friendly and was very helpful. I would recommend her and your dealership to others.

A

acjeans

Jun 30, 2013

Star icon

SALESMAN WAS VERY HELPFUL WITH THE SELECTION. HOSPILATY WAS GREAT I WOULD RECOMMMEND MY FRIENDS TO DELRAY BUICK DEALERSHIP ANYTIME. VERY CONVENIENT TO LOCATE. VERY FRIENDLY.

L

Lisa

Jun 30, 2013

Star icon

My son was on the market for a used car. Megan helped him find a bmw. Through out the process, the whole staff was super friendly. Megan made the process painless and assisted us with all the paperwork. I recommend this dealership to everyone!

C

CaneFan92

Jun 30, 2013

Star icon

We spoke to Tania in the Internet department and made an appointment. When we arrived the the truck we were interested in was parked in front of the dealership. We were introduced to Leo as our salesman and we couldn't be happier. In less than an hour later we drove home in our truck.

DC

DELL C 2005 SCION

Jun 30, 2013

Star icon

MEGAN KEEFFE SOLD US A 2005 SCION AND WAS VERY HELPFULL

MB

Mac Blue

Jun 30, 2013

Star icon

Our shopping adventure started 3 weeks ago at Delray Buick/GMC with John Sanders. After going to a few different dealerships, John was the only one who consistently called to see if he could help us with our decision and offer different options that may work. He was very professional, informative and yet, very humorous! He made it comfortable for my daughter and I seeking an SUV. We also encountered a very nice gentleman, Gerald who assisted us one evening when we stopped unexpectedly while John was out. He treated us as if we were his own customer. -- The day of our lease purchase, we met with the manager, Jean Carlos, who was equally professional and really listened to the direction we needed to take for options. It was a long day.....(my fault) but John and JC remained patient and I really appreciated it. --When all was said and done Magid, with a smile, assisted with financing and we were out the door. I would definitely reccommend going to this dealership. They kept to their word and we ended up with a beautiful, reliable car!! THANK YOU DELRAY BUICK GMC

D

dmr629

Jun 29, 2013

Star icon

Our shopping adventure started 3 weeks ago at Delray Buick/GMC with John Sanders. After going to a few different dealerships, John was the only one who consistently called to see if he could help us with our decision and offer different options that may work. He was very professional, informative and yet, very humorous! He made it comfortable for my daughter and I seeking an SUV. We also encountered a very nice gentleman, Gerald who assisted us one evening when we stopped unexpectedly while John was out. He treated us as if we were his own customer. -- The day of our lease purchase, we met with the manager, Jean Carlos, who was equally professional and really listened to the direction we needed to take for options. It was a long day.....(my fault) but John and JC remained patient and I really appreciated it. --When all was said and done Magid, with a smile, assisted with financing and we were out the door. I would definitely reccommend going to this dealership. They kept to their word and we ended up with a beautiful, reliable car!! THANK YOU DELRAY BUICK GMC

P

Pierre1uick1

Jun 29, 2013

Star icon

I meet very good team, Jeff was a very good sales person, John Carlos King was a very good manager, I would defenitly recoomn tht dealership

P

Paul1990

Jun 29, 2013

Star icon

Thank you Leon, Joe and magic. Even that my credit score was not good, You guys did a awesome job in getting me the car I wanted. You treated me right and I will come back again

GA

Gerald and Lisa Smith

Jun 29, 2013

Star icon

A follow up to first review. Just want to make sure that the three people we worked with are recognized for their great attitude and help in the handling of this sale. We appreciate it. Jeff Young Jean Carlos Kent Majid Hassan Thank you, Gerald and Lisa Smith

P

Paul1990

Jun 29, 2013

Star icon

Thanks Leon, Joe and Magic for helping me with my bad credit. I love my Charger.

A

acoventrykid

Jun 28, 2013

Star icon

Buying a car is not something we look forward to. Most of the time it can leave a bad taste in your mouth...even if you finish up buying. However, our experience at Delray Buick proved the exception. We felt that we were treated by everyone we met, in a professional and courteous manner. We came away satisfied with our purchase and believe we will continue feeling this way.A couple of negative comments:We were told the car was the top of the line with "everything." Specifically e.g. fog lights...not there, that I can see. Also, the manual mentions All Wheel Drive, again not there that I can see. I saw other items too that I don't believe are there. Also, we were told that with a lease, maintenance was included. Then we were told that the first oil change was "on the house." Inferring, therefore, that we would be paying in the future. Just a thought. Extract a check list of all items in a user manual. Then, when presenting a vehicle to a potential customer, check off the items that are not included. That way there should be no surprises.One thing further. We purchased the Ding and Tire protection programs. Our problem, we didn't ask the price and had an unpleasant surprise awaiting us when we went over the Sales receipt $1,297 total.We practiced Real Estate and Full Disclosure was the order of the day...or else the state could come down on you like a ton of bricks.These comments do not take away from our overall experience with Delray Buick...the diamond just requires a little more polishing.Gerald And Lisa Smith

A

aarontremblay37

Jun 28, 2013

Star icon

Tracy helped me with the installation of new tires and other misc items that needed to be serviced on both the Camaro and Lexus we purchased. She is a very motivated and takes care of her customers in a very professional manner. I would recommend her assistance to friends that i have.

I

iparkyou

Jun 28, 2013

Star icon

Mark Is a great Service Adviser! Last time I came in for an oil change he noticed that my rear tires were getting worn, he suggested we rotate them so they would last longer. That really helped me as I was not in the position to buy new tires at that time. From now on I will buy my tires from Delray Buick!! Thanks Mark!!

L

LUFETO47

Jun 27, 2013

Star icon

MY 2012 TERRAIN HAD A NOISE/VIBRATION IN THE STIRRING SYSTEM, BROUGHT THE VEHICLE WEDNESDAY PM AND THURSDAY MID DAY IT WAS READY. SERVISE CONSULTAN, MARK WILLIS TOOK CARE OF ME AS WELL AS DINA SANCHEZ WITH THE COURTESY CAR, THESE TWO PEOPLE ARE AN ASSET TO THE GMC STORE BECAUSE ONCE YOU PURCHASE A VEHICLE THEY ARE THE ONES THAT WILL TAKE CARE OF ALL YOUR PROBLEMS THEY HAVE GREAT PERSONALITY, ARE VERY PLEASANT AND WILL NOT HESITATE TO CALL OR SEE THEM AGAIN IF SOMETHING COMES UP. AFTER THIRTY YEARS IN BOCA RATON AND FEW CAR DEALERS SUCH AS TOYOTA, DODGE AND FORD, DELRAY GMC IS THE ONLY ONE DEALER THAT I HAVE NO COMPLAINT OF ANY KIND, FROM THE DAY I WENT IN TO PURCHASE TO THIS DAY DEALING WITH SERVICE. KEEP IT UP, FROM ME YOU GET APLUS RATING.

N

Nater315

Jun 26, 2013

Star icon

Mark Willis provided excellent customer service in the service department and made the experience qucik while maintaining quality and trust with the customer. Complimentary cleaning inside and out as well!

S

Swebby

Jun 26, 2013

Star icon

Excellent customer service. Very satisfied with our experience at this dealership. Megan and John went above and beyond to transition us into a brand new Buick. Would highly recommend Delray Buick to anyone looking for a dealership that cares about their customers.

R

redsox007

Jun 25, 2013

Star icon

Mark was extremely helpful in my visit. I did not wait long and he was very friendly. Highly recommend Mark! He even helped me install windshield wipers which I purchased to replace my old worn out wipers. Mark was very helpful and I will make sure to contact him next time I need any service on my Pontiac G6.

E

ed1953

Jun 24, 2013

Star icon

When i arrived to the service bay Brian was so courtious from the beginning, he gave me a great rate for my oil change. I will ask for his service again when i go back.

M

mercy2855

Jun 24, 2013

Star icon

After searching through several dealers and several different cars I ended up at Delray Buick GMC and was helped by the wonderful Laz. He made my car buying experience the best I've ever had. He was very detailed oriented and was very honest from the beginning which I LOVED! He explained everything to me and really blew me out of the park. I will definitely refer him to my friends and family. Delray Buick GMC is the best. Your the best, Mercedes

T

TomTac

Jun 24, 2013

Star icon

Ralph was very helpfull in identifying a vehicle to fit our needs, Ralph was very professional in customer service, he answered all of our questions; he made us feel we were making the best choice. The GMC Yukon was in great shape inside and out.

F

fdp036

Jun 24, 2013

Star icon

I have been a customer of Brian Savino's since he worked at the old Ralph Buick. He is one of the most loyal people I have had the opportunity to meet. He is honest as the day is long and I would not trust my car to anyone else. Brian knows how to treat his customers. It does not matter if they are young or old, he treats everyone the same way-fairly. I would, and have, recommend Brian to anyone who needs service on their Buick.

T

Tom

Jun 24, 2013

Star icon

Ralph was very helpfull in identifying a vehicle to fit our needs, Ralph was very professional in customer service, he answered all of our questions; he made us feel we were making the best choice. The GMC Yukon was in great shape inside and out

C

Carena09

Jun 23, 2013

Star icon

Our experience at Delray Buick and GMC was very pleasant. There was no hassle, rush, or aggravation. The sales rep John Sanders helped us with every inch of the car and kept us entertained while waiting on the banks for approval. We laughed a lot and overall felt very welcomed. I never knew buying a car could be so easy. Given we were there for a while it did not feel too long. I am pleased with our car and service. I would recommend this dealership and give it a five star rating ! Thank you Delray GMC for the honesty, quality, and pride you take in selling cars.

B

buickenclave652

Jun 23, 2013

Star icon

Brian's top notch service made my Enclave's water pump seal recall work painless. Brian even put air in my tires as my Onstar Diagnostics indicated it needed it. Overall, I was very happy.

Y

Yachtcaptain

Jun 22, 2013

Star icon

I went into Delrayt Beach Buick GMC with a specific vehicle in mind. I was greeted by Lazaro Suayero and taken for a test drive in the 2010 GMC Denali. After a brief consultation we were able to come to an agreement as to price. Meeting with the Used Car Manager solved any problems we had and the deal was completed. Mr. Joe Safi, The finace manager was very helpful in explaining the various options I had and we were able to complete the transaction. I will continue to use Delray Beach GMC not only for y GMC Denali but also my 20111 Buick Lacrosse. I wish all dealers were this comfortable to deal with.

J

jweiss2347

Jun 18, 2013

Star icon

I bought my Audi with Laz and it was greatest experience I've ever had buying a car! He was very helpful and was able to answer all my questions on the spot. I will definitely return for my next purchase. Thanks Laz!Jordan

T

TEPOVICH

Jun 12, 2013

Star icon

MY WIFE AND I DID THE DEAL WITH DELRAY BUICK SOLELY BECAUSE OF THE PERSON OF JOHN SANDERS. HE WAS HONEST, COURTEOUS, KNOWLEGABLE, AND NON-PRESSURING.WE COULD HAVE GOTTEN A COMPETITIVE DEAL ELSEWHERE....AS WE LOOKED AT 2 OTHER ENCLAVES AT OTHER DEALERSHIPS. BUT SOMETIMES THE DECISION THAT WE MAKEIS NOT BASED UPON MONEY...BUT RATHER UPON THE CHARACTER OF THE PERSON WE ARE DEALING WITH. DELRAY BUICK IS BLESSED TO HAVE JOHN SANDERS TO REPRESENT THEIR DEALERSHIP.DANIEL AND BRENDA TEPOVICH

B

browns89

Jun 10, 2013

Star icon

A problem was indicated on the dash which stated we had a stabilty problem Took car in on Mondya and other issues were indicted on the dash info center.

P

Pete

Jun 10, 2013

Star icon

Ralph was awesome. He was courteous. He also gave us pizza and drinks while we waited for the paperwork. Overall he was straight to the point, efficient, and would love to work with him again. We love our Tahoe too!!!

D

DaimyNeal

Jun 9, 2013

Star icon

Ralph was awesome. He was courteous. He also gave us pizza and drinks while we waited for the paperwork. Overall he was straight to the point, efficient, and would love to work with him again. We love our Tahoe too!!!

BL

Beverly Liess

Jun 9, 2013

Star icon

My husband and I have been buying cars for nearly sixty-five years. This was the most pleasant car buying experience we have ever had. The salesman, John Villarreal, was very professional and pleasant. He was interested in providing us with the car we would be most comfortable in and satisfied with. He took the time to answer all our questions and understand our particular needs. Everyone at the dealership was friendly and considerate and made us feel that they care about our complete satisfaction. They are all to be highly commended!!

C

CYNDON

Jun 5, 2013

Star icon

BRIAN IS ALWAYS PLEASANT ANDD EFFICIENT. YOU ARE ALWAYS MADE AWARE OF COST AND TIME IT WILL TAKE TO COMPLETE. CAR IS RETURNED CLEAN AND DONE RIGHT THE FIRST TIME

M

marmor31

Jun 3, 2013

Star icon

We visited Delray Buick on Monday, 5/27 and were "just looking". We had been to other dealers, but, Terry Pfister was so knowledgeable and easy to talk to while answering our many questions that we leased a RED LaCrosse that same day. He then showed us all the features,but, there were so many that he invited us to return the following week to teach us again. Everyone was friendly, greeted us and made us feel at home. We are still learning and Terry told us to call if we have any questions. He did not say goodbye but call if we need anything. That is service above and beyond the normal sale. Thank you Terry.

M

mcmajud

May 31, 2013

Star icon

Terry Holt was extremely helpful in the service department. When our battery died in our newly purchased Buick Regal he had it towed in and new battery installed promptly. Thank you!

A

AlLeventhal1

May 31, 2013

Star icon

My experience with Jeff Young, the salesman, was very satisfactory and helpful. Magic Hassan, the business officer, was charming and knowledgeable. And the overall service was excellent.Sincerely, Alvin Leventhal

S

stankramer

May 30, 2013

Star icon

Jeff Young is very product knowledgeable and it was very easy dealing with him. I would not hesitate recommending him and the dealership to anyone wanting a Buick or GMC Truck.Stanley Kramer

P

persue

May 30, 2013

Star icon

Just had a great experience with John Villarreal bought a 2013 Buick enclave from him and the Delray dealership. Would absolutely recommend him and the dealership AAAAA+++++++++ Very personable !!!!!!!Perry

A

AnitaHager

May 30, 2013

Star icon

We were the surprised and fortunate recipients of a 2013 GMC Acadia from an unknown individual. What a beautiful vehicle. We presently have a 2001GMC Yukon with 213,000 miles, which has been the best vehicle we've ever owned. I guess this is why they picked out the Acadia since we are true fans of GMC vehicles.Megan was so helpful in making sure all the paperwork was complete and ready to go. She has a very bubbly and happy personality and answered all our questions about the new Acadia. I'm still learning though, since it has many more options than my old GMC. I would highly recommend Delray Buick GMC when purchasing your next vehicle.Anita

P

Pursue

May 30, 2013

Star icon

Just had a great experience with John Villarreal bought a 2013 Buick enclave from him and the Delray dealership. Would absolutely recommend him and the dealership AAAAA+++++++++ Very personable !!!!!!!

S

steve418

May 27, 2013

Star icon

I was very satisfied with the professional service by Mark Willis. He went out of his way to make sure that I was happy and that I would continue to have my car serviced there again.

C

calvinbig1953

May 27, 2013

Star icon

Mark was the best and very nice. The service was the best I have seen. We love the dealership and Mark because he takes care of us like family!

G

gwlapp

May 25, 2013

Star icon

John was very accommodating, friendly and explained the available car options in detail. Excellent Sales consultant I can highly recommend. Upon purchase, Mark (introduced by John) described and demonstrated the service operation making me feel very comfortable performing my service at this location. JC rounded this wonderful experience up by welcoming me and making me feel part of a wonderful new BUICK family. Excellent sales experience from the start all the way to the end.

G

Gerhard

May 25, 2013

Star icon

John was very accommodating, friendly and explained the available car options in detail. Excellent Sales consultant I can highly recommend. Upon purchase, Mark (introduced by John) described and demonstrated the service operation making me feel very comfortable performing my service at this location. JC rounded this wonderful experience up by welcoming me and making me feel part of a wonderful new BUICK family. Excellent sales experience from the start all the way to the end.

2

242424

May 24, 2013

Star icon

I purchased my enclave at another dealership however my old enclave was purchased from delray . Mark Willis has been my service consultant for three years and he is the BEST!!! I wouldn't service anywhere else! He is cooperative .. Honest.. Professional and TIMELY!!!

D

DellsGirl

May 15, 2013

Star icon

My husband and I had been car hunting for a while. We decided to check out Delray Buick GMC because our son had recently visited and had rented a GMC SUV which we liked. After the receiptionist, the next person we saw was John Sanders, salesman. What a lucky day for us. It was late in the day but John had all the time in the world for us. He answered all our questions and took us out in a GMC Terrain. When we returned we talked pricing and at the end of that negotiation, we had come to a price that we were comfortable with. More than comfortable, actually we thought John had gone out of his way to assess our needs and provide us with solutions which met or exceeded our requirements. He thought of things we had not considered; he introduced us to the Sales Manager JC Kent. We spoke briefly with JC and had such a good feeling that these people cared about getting us into a car that met our needs and budget. John Sanders makes an immediate impression of a man who likes dealing with people and wants to provide them the best car at the best price he can. Very impressive. In two days, they had our car transported from another location, had the windows tinted etc. Mr Richard Pasicki (sp?) was so easy to work with as we got thru the paper blizzard. We drove away so happy that we had stumbled upon this dealership. At no time did we feel like we were being 'handled'. Everyone was pleasant, putting themselves out to make this purchase as easy on us as possible. I will enthusiastically recommend Delray Buick to our neighbors in our Association and our friends in Delray Beach. Thank you John for a job well done. Win Win.

D

dellsgirl4

May 14, 2013

Star icon

My husband and I had been car hunting for a while. We decided to check out Delray Buick GMC because our son had recently visited and had rented a GMC SUV which we liked. After the receiptionist, the next person we saw was John Sanders, salesman. What a lucky day for us. It was late in the day but John had all the time in the world for us. He answered all our questions and took us out in a GMC Terrain. When we returned we talked pricing and at the end of that negotiation, we had come to a price that we were comfortable with. More than comfortable, actually we thought John had gone out of his way to assess our needs and provide us with solutions which met or exceeded our requirements. He thought of things we had not considered; he introduced us to the Sales Manager JC Kent. We spoke briefly with JC and had such a good feeling that these people cared about getting us into a car that met our needs and budget. John Sanders makes an immediate impression of a man who likes dealing with people and wants to provide them the best car at the best price he can. Very impressive. In two days, they had our car transported from another location, had the windows tinted etc. Mr Richard Pasicki (sp?) was so easy to work with as we got thru the paper blizzard. We drove away so happy that we had stumbled upon this dealership. At no time did we feel like we were being 'handled'. Everyone was pleasant, putting themselves out to make this purchase as easy on us as possible. I will enthusiastically recommend Delray Buick to our neighbors in our Association and our friends in Delray Beach. Thank you John for a job well done. Win Win.

B

bigdee101

May 14, 2013

Star icon

My experience at Delray GMC is always a fantastic one,the associates are always courteous and always great you with a smile.I have been coming to this dealership for three and half years now and would not go any place else to have my car serviced. Brian Savino has been my service manager for three years and has always given me great advice when it comes to servicing my Pontiac G6.Brian is a great asset to this dealership and that is why I keep coming back.

Z

ziba

May 13, 2013

Star icon

I have been servicing my truck for the past two years. Brian Savino was the first employee, since my first service. He has always been very helpful, courtesies and cooperative. Therefore I am coming back.

J

jhig3296

May 11, 2013

Star icon

everyone is very friendly and never felt pressured. i would recommend to my friends, the service department was also very efficent and excellent. great job.

B

bichon66

May 11, 2013

Star icon

Professionalism, honesty/integrity and genuine concern for customer; I experienced all of these attributes from each : John in sales, JC as manager and Ric as Business mnager. Kudos to all and the dealership. Utilizing a greeter/facilitator( Jamie) is a nice touch...makes a new customer feel welcome. The Verano was my car of choice. Color was available in model I wanted.

L

LUFETO47

May 10, 2013

Star icon

SUPER GREAT EXPERIENCE, GREAT TIME LOOKING AT VEHICLES, GREAT PEOPLE TO WORK WITH, NO SALES PRESSURE AT ALL, VERY ACCOMMODATING(I AM NOT AN EASY PERSON TO PLEASE). J.C. KENT, WHAT A GUY IS LIKE TALKING TO AN OLD FRIEND, MAJIC HASSAN, THE MAN WHO IS GOING TO MAKE OR BRAKE YOU WITH THE MONEY, IS A LAMB AND I MUST SAY I HATE FINANCE PEOPLE BUT WITH MAJIC IS A DIFFERENT STORY, WHAT A GENTLEMAN AND LAST BUT NOT LEAST, WAS THE STAR OF THE SHOW, MISS MEGAN KEEFFE, WHAT A GREAT PERSON, SHE TOOK ALL THE TIME TO SHOW US AROUND EACH CAR WE HAD QUESTIONS FOR AND SHE KNEW ALL THE DETAILS ABOUT EVERY VEHICLE. I WOULD NOT CALL THIS TEAM A SALES TEAM, I WOULD SAY THEY ARE A VERY FINE GMC REP TEAM, THE WORD SALES TEAM DOES NOT DO JUSTICE TO THE KIND OF EXCELLENT WORK THEY DO FOR GMC. MY WIFE AND I THANK YOU FOR ALL YOUR HELP AND AFTER 35 YEARS IN SOUTH FLORIDA AND FEW CAR DEALERS BEHIND US, NONE OF THEM MADE US FEEL AS GOOD AS BUICK/GMC DELRAY DID.

B

bsfly

May 9, 2013

Star icon

Ms. Talavera, contacted me regarding my previous leased vehicle term was ending. She was very congenial. I explained what I wanted in a new lease and she said she would get me information. After several attempts at trying to match equipment and terms, she finally found the vehicle, and the price I wanted to pay. During my 2 visits to the showroom, she was always pleasant, professional and accommodating.

P

persue

May 9, 2013

Star icon

Have been dealing with Mark Willis since moving to Florida 5 years ago, all my needs have always been addressed and taking care of 100%. He's the only one that takes care of my car.Perry

R

raykross

May 7, 2013

Star icon

In the four years that I have owned my Buick Enclave which I had purchased there, I have worked with Mark Willis in service. He has been 100 % in everything he has promised and has saved me money whenever possible. He has always taken me even when I did not have an appointment knowing I cannot leave the vehicle and gets me out as soon as he can. He is the best! 100% Ray Kross

S

sloegin

May 7, 2013

Star icon

Alan Grlbman's attitude and work for ME made the difference in my enjoying the transaction and leaving without any plan to ever return. I throughly enjoyed his, "I'm gonna make Tom a happy customer" despite other events that transpired.Thanks Alan.Tom Collins

M

mfer

May 7, 2013

Star icon

I have always used GMC in Delray and will continue to use with the new dealer. Brian Savino is a fantastic,and thorough service advisor. I look forward to using him for all my future needs,personal and work related.

BS

Brian Savino and Dan are great.

May 7, 2013

Star icon

I have always used GMC in Delray and will continue to use with the new dealer. Brian Savino is a fantastic,and thorough service advisor. I look forward to using him for all my future needs,personal and work related.

SG

Sal Giorlando

May 7, 2013

Star icon

Mark is the best as long as great service operators like Mark are there I'll be there.

T

tspero

May 6, 2013

Star icon

I bought my 2011 GMC Denali at this dealership and only have it serviced here as well. Brian is outstanding. He is knowledge with my vehicle and can explain issues that I am having based on his experience helping diagnose them quickly. He also makes great suggests on other services available and I never feel like I am being sold to.

J

joandorfman

May 2, 2013

Star icon

We had a great experience. Everyone that we interacted with was very professional and knowledgeable. We would highly recommend this dealership to all. Dealing with Richard in the finance office was an easy and pleasant experience.

P

philkline36

May 2, 2013

Star icon

Very congenial people who went out of their way to determine just the exact vehicle we wanted which turned out to be located 3 hours away at another dealer but arranged to get it the next day and get it ready for us that same day so we were very pleased with everyone's' effort particularly our salesman Allen.

P

philkline

May 2, 2013

Star icon

Very congenial people who went out of their way to determine just the exact vehicle we wanted which turned out to be located 3 hours away at another dealer but arranged to get it the next day and get it ready for us that same day so we were very pleased with everyone's' effort particularly our salesman Allen.

M

MichaelKompara

May 1, 2013

Star icon

I purchased my 2001 GMC Sierra 1500 truck new in 2002 and had it serviced here 95 percent of the time.Mark Willis has been my service advisor most often his dedication & commitment to quality service is impeccable.Always with a smile & friendly willing to go the extra mile to get the job done (explaining all the options & what is being done to your vehicle, I consider Mark a friend. While I was waiting for service to be completed I saw a co-workerthere looking at purchasing a new car, the next time I see her I will surely recommend Mark as a service advisor .

M

mortonl

May 1, 2013

Star icon

I had an electrical problem with the Instrument Panel and light functions. Brian Savino wrote up the paperwork and walked it through the diagnostic process. Within a half hour he reported that a cluster replacement was needed. He told me that it would be covered by my Extended Warranty and arranged for a loaner car for the five days it would take to complete the job. This type of prompt attention and a warm and personable concern for my problem and convenience keeps me as a loyal new car customer of the dealership. I have a 2006 La Crosse and it has never been serviced outside of Delray Buick, formally Sherwood Buick. Brian is a fine representative of the company.

CM

Calif. Mike

May 1, 2013

Star icon

I purchased my 2001 GMC Sierra 1500 truck new in 2002 and had it serviced here 95 percent of the time. Mark Willis has been my service advisor most often his dedication & commitment to quality service is impeccable. Always with a smile & friendly willing to go the extra mile to get the job done (explaining all the options & what is being done to your vehicle, I consider Mark a friend. While I was waiting for service to be completed I saw a co-worker there looking at purchasing a new car, the next time I see her I will surely recommend Mark as a service advisor .

ML

Mort Levine

May 1, 2013

Star icon

I had an electrical problem with the Instrument Panel and light functions. Brian Savino wrote up the paperwork and walked it through the diagnostic process. Within a half hour he reported that a cluster replacement was needed. He told me that it would be covered by my Extended Warranty and arranged for a loaner car for the five days it would take to complete the job. This type of prompt attention and a warm and personable concern for my problem and convenience keeps me as a loyal new car customer of the dealership. I have a 2006 La Crosse and it has never been serviced outside of Delray Buick, formally Sherwood Buick. Brian Savino is a fine representative of the company.

J

jsb092885

Apr 30, 2013

Star icon

Our Yukon has been serviced at your dealership for the past seven years and Brian has always given us excellent service. We are now bringing my mother's Cadillac for service to your dealership. Brian also helped a friend of ours, visiting from Kansas, who needed a broken window fixed on his Ford F150. We called on a Saturday morning and he had the window fixed within hours. When you find someone who is trustworthy with your vehicles, you don't go anywhere else!Thank you, Brian!!!Jon and Sheila Baumann

J

Jocozz

Apr 30, 2013

Star icon

Service Advisor Brian Savino always greets you with a smile. He is professional, courteous and goes above and beyond to make sure everything is taken care of correctly and in a timely manner. The service work performed at this dealership has always been good and the prices are fair.

C

Cholsborg9

Apr 30, 2013

Star icon

I came in to have repairs done on my buick. I was greeted by brian. I got great service with a great personallity. I even called his phone after hours expecting to leave a message and he answered and was very helpful. He is a great asset to your team and i will definately be a returning customer

J

Jasonl9

Apr 30, 2013

Star icon

When I brought my car in for service I was on a tight time table due to my work schedule. I was pleasantly surprised by the attention I received in the handling of my service by Brian Savino. Not only did he make sure I was taken care of in a timely fashion but my car was returned to me in pristine condition. He was very helpful and he was very professional. I will bring my car there for all future services.

M

miriamsal

Apr 29, 2013

Star icon

It was a pleasure dealing with Mark Willis.He was very helpful, competent,knowledgeable, courteous service advisor.I was very satisfied and confident in dealing with Mark.I will certainly keep bringing my car there as needed.

B

b18forster

Apr 29, 2013

Star icon

The last eight cars I have bought have been a Lexus. I actually went into the dealership to look at the GMC, but ended up being more impressed with the buick. I never met Jeff or any of the folks at this dealership. I went in as a walk in and left as a satisfied customer. Jeff did an outstanding job in presenting the car and getting me through the purchasing process. Bill Forster

P

pijuan613

Apr 29, 2013

Star icon

Quick and easy and I felt leaving satisfied with my experience. The people were friendly and honest. I would buy at this dealership and recommend a friend.

R

ralph13

Apr 29, 2013

Star icon

I have been a customer for over 10 yearsthe service is simply the bestI can always rely on Mark to be there when I need him.excellentThank You!!!

I

iparkyou

Apr 29, 2013

Star icon

Mark is a great Service Writer, he goes above and beyond when it comes to listening to my reason for being there, then quoting me a price and getting it done in the time he said it would be finished, at the price he said it would cost.I used to go to Maroone with my Tahoe, but now I will only take it to Mark at Delray Buick GMC.James

T

Toman123

Apr 29, 2013

Star icon

Mark was extremely helpful with his service. All questions were answered clearly and his knowledge about the brand and car was over the top. He gave me a quick rundown about what was needed to be fixed which was easy to understand. He was also extremely patient and friendly when I had no idea what he was talking about. I would highly recommend others in need of service to visit this dealership, especially Mark to give the rundown for any service.

A

Acadiagmc2013

Apr 29, 2013

Star icon

The saleman was very knowledgeable about the vehicle and was able to answer all my questions. Very friendly and outgoing made our experience very pleasurable. We will tell all of our friends about the wonderful experience that we had today at Delray GMC. Price was great and made the purchase very easy with Mr. Sanders experience and great personality. Hard to find a good employee who likes what they are doing. Mr Sanders is an exception. You can tell that he really enjoys what he is doing and wants to make the customer happy. You are lucky to have such a devoted employee.

L

linnyyogggs

Apr 29, 2013

Star icon

Mark was excellent he answered all of questions and took great care of me. He was friendly and kind and very patient. i will always be a layal customer as long as he is there to take care of me and my car.

C

ChristopheFoulon

Apr 29, 2013

Star icon

Jeff Young made this one of the easiest car buying transactions I ever experienced. I drove up to Delray and the car was all prepped and waiting for me to test drive. From there the rest of the transaction was smooth and seamless. They even helped me arrange getting accessories integrated into my purchase. I would definitely recommend.

S

selder1

Apr 29, 2013

Star icon

John Sanders was such a great salesman and I love my Terrain!! I could not be happier with my purchase and I will def. reccomend this dealership to my friends. John gave me great info on the Arcadia and Terrain and went above and beyond.

J

JCI400

Apr 29, 2013

Star icon

Service for my Pontiacs at this dealership has always been top notch. My Service Writer is Mark Willis and occasionally Brian. In the service department I have dealt with Adam and several others. The Service manager recognizes me and always stops to talk.The reasons I come back is: first the attention to detail, and second fair and reasonable prices. Mark (and the rest of the service crew) listen to my problems, ask questions to further understand the issue and discuss my options. As the repair progress, Mark keeps me informed by calling with updates.Finally and most important, Mark and the crew stand behind their work. One example is the A/C on my 99 Formula WS6. After 200,000 miles, it was a nightmare. They researched high mileage A/C repairs and found a solution that has solved the problem. With both my 2000 Daytona Pace Car and my Formula, whatever has needed repair has been done: efficiently, competently, reasonably and best of all, by friendly staff.I not only return here for future work, I recommend Mark and the staff frequently to my friends and family.Jeff Jenkins

T

Tommy7801

Apr 29, 2013

Star icon

My girlfriend & I were promptly greeted by Mr. Savino, he arranged for the car to get in quickly and provided us with coffee & donuts. He then explained the service required, along with cost, and we proceeded to complete the repair. He was by far the best rep we have ever dealt with in over 20 years of experience with Buick. You should be honored to have him there! Thanks again for helping us!

G

Giki_09

Apr 29, 2013

Star icon

Excellent service! Mark has helped me for years with great customer service! I have come to this dealership for many years and always had great service!

CF

Chris F

Apr 29, 2013

Star icon

Jeff Young made this one of the easiest car buying transactions I ever experienced. I drove up to Delray and the car was all prepped and waiting for me to test drive. From there the rest of the transaction was smooth and seamless. They even helped me arrange getting accessories integrated into my purchase. I would definitely recommend.

C

Carl

Apr 29, 2013

Star icon

Good place to do bussiness with. Lots of smiling faces. Starbucks coffe and donuts. Brian and mark got our car washed so we did not have to make a second stop.

S

SeanNbetsy123

Apr 28, 2013

Star icon

From the minute I walked through the door, my experience went smoothly compared to my previous encounters with dealerships. In the past car shopping had been a nightmare and a stressful event, after walking out with new car keys in hand I can honestly say I could not ask for anything better. As a customer, I felt that the Ralph Congello and JC Kent truly cared about assisting me with finding a vehicle that fits me the best. They allowed me to take the opportunity to trade in my car for a better price than competing dealerships with limited finances. I greatly appreciate the assistance and would recommend Delray Buick to future car buyers.

R

Rhonalsc9

Apr 28, 2013

Star icon

Direct quick response to all our questions. True outward concern to satisfy the customer.No bait and switch tactics.Great follow-up. Good job John

A

antiquepatti

Apr 21, 2013

Star icon

The best experience I have had purchasing a car. I got the exact car I wanted at the price I needed. They worked with me on every detail I ask about. Owners even came to meet and greet and thanked me for my business. My sales person Megan was so helpfull and explained and showed me all details and how they worked on my car. Thank You Delray GMC I will be backed.

N

novletr

Apr 11, 2013

Star icon

I drove 73 miles to Delray Buick GMC with the intention of purchasing a 2010 Buick LaCrosse. As soon as I arrived on the complex, I felt right at home. It all started with good advice from Internet Manager Thomas West, who assured me that though my credit history was short, he was sure I would leave Buick a happy person.Sales Manager JC Kent told me that he would get me into a newer car for smaller monthly payments. I was confused as to how that was possible, but after he showed it to me on paper, I ended up leasing a super, super cool brand new 2013 Buick LaCrosse. The amazing features, including On Star with navigation, makes this car so desirable. It rides like a dream!!JC and Dee patiently took the time out to show me the cool features of the car. They all made sure I was well hydrated with water and coffee :) The finance guy Majid is so personable. I give this dealership a 10/10 because their customer service is second to none. They made me feel like family, like they had known me for a long time. My initial concern was that I would travel that distance only to be disappointed, but as it turned out, the journey was well worth it. If I had to do it all over again, I would still choose Delray Buick GMC.

N

novletr

Apr 11, 2013

Star icon

I drove 73 miles to Delray Buick GMC with the intention of purchasing a 2010 Buick LaCrosse. As soon as I arrived on the complex, I felt right at home. It all started with good advice from Internet Manager Thomas West, who assured me that though my credit history was short, he was sure I would leave Buick a happy person. Sales Manager JC Kent told me that he would get me into a newer car for smaller monthly payments. I was confused as to how that was possible, but after he showed it to me on paper, I ended up leasing a super, super cool brand new 2013 Buick LaCrosse. The amazing features, including On Star with navigation, makes this car so desirable. It rides like a dream!! JC and Dee patiently took the time out to show me the cool features of the car. They all made sure I was well hydrated with water and coffee :) The finance guy Majid is so personable. I give this dealership a 10/10 because their customer service is second to none. They made me feel like family, like they had known me for a long time. My initial concern was that I would travel that distance only to be disappointed, but as it turned out, the journey was well worth it. If I had to do it all over again, I would still choose Delray Buick GMC.

R

rjw60

Apr 5, 2013

Star icon

I am a Security Guard, I work 12hr 2nd shifts, its very hard for me to get anything done during the day. I could not make it to the Delray Bruick GMC dealership until 7:15PM, to purchase my 2013 Buick Encore. Laz, JC, and Richard, were great, they worked very late after hours helping me, and I appreciate that. Thank You !

S

SteveC9

Apr 1, 2013

Star icon

They were AWESOME!!! They explained everything and answered all my questions. I did not feel like I was being sold with the usual salesperson tactics. They made it a very smooth process to buy a car!!

L

lindamoore7

Mar 29, 2013

Star icon

I was greeted with enthusiasm and professionalism by Gerald as I entered the dealership! He patiently listened to my requirements and immediately began giving me options and choices in new vehicles. We looked at several, drove others and eventually settled on the "car of my dreams!" Upper management supported my decision, every detail was attended to, and we completed this enjoyable process as a team! Thank you, Gerald!

CD

Colin Duncombe

Mar 29, 2013

Star icon

Today my family purchased a vehicle at Delray Buick GMC. The vehicle we purchased is my daughter's first car. During the purchase, I had the opportunity to see what most car buyers don't get a chance to see in a dealership; Integrity. Today I saw the integrity of men who handled a matter with professionalism. Men who stepped up to the plate and did what was right. I want you to know that your actions today restored my faith. With all of the economic problems we face in our country, it is nice to know that there is a car dealership that puts the consumer first. Because of your actions today, I look forward to future business with your company. My daughter is very happy with her new car. Again Thank You. :)

C

ChesterLipner

Mar 27, 2013

Star icon

Mark Willis shoukd be commended for his excellent service and courtesy that he has shown me recently in resolving some service issues recently for myBuick Regal.It has been a real pleasure dealing with him and because of him when I renew my lease I will strongly consider doing so at Delray Buick GMC.

S

spaula

Mar 20, 2013

Star icon

It was a pleasure working with Delray Buick All three people we worked with were extremely knowledgeable, customer friendly and easy to work with. We would highly recommend them to our friends.

B

billkaren3

Mar 19, 2013

Star icon

My salesman was friendly and professional and the used car sales manager wanted to sell a car and gave me everything i asked for with no hassle,no games and no back & forth.It was actually a pleasant experience buying a car.

KB

Karen Beamesderfer

Mar 19, 2013

Star icon

My salesman was friendly and professional and the used car sales manager wanted to sell a car and gave me everything i asked for with no hassle,no games and no back & forth.It was actually a pleasant experience buying a car.

R

rmayer4380

Mar 17, 2013

Star icon

John Villarreal was very helpful and made shopping for a new car painless.The manager and finance department were all friendly and got my trade in on a new lease a good deal for me.I would recommend them for any GMC or Buick.I really like the look of the Enclave and the interioris very luxurious.Thank You,Rob M.

C

chefcook4it123

Mar 16, 2013

Star icon

First inital visit was to test drive cars and had a terrible cup of coffee. Found my buick beauty in ten minutes with the help of Jerry. Second day came in to pick up my car and had the best cup of coffee, (starbucks). The men are gentlemen and the women are respectful. Always saying hello, shaking your hand, asking if everything is great, do you like your car. My response always the same, No!!!! I LOVE MY CAR!Thanks to everyone at Buick.Chef Martine

M

marackerman

Mar 13, 2013

Star icon

We were greeted by Gerald when we walked in and from that point on he was honest, courteous, helpful, friendly and attentive. He made the car buying experience very pleasant. We were able to negotiate the a very nice price on the car with minimal back and forth and did not have to spend all day a the dealership. Richard in finance was just as pleasant to work with. He had all of our paperwork ready for us to sign and was even able to give us some more discounts right there before we signed. It was the most pleasant car buying experience we ever had!

MA

Mary Ann

Mar 13, 2013

Star icon

We were greeted by Gerald when we walked in and from that point on he was honest, courteous, helpful, friendly and attentive. He made the car buying experience very pleasant. We were able to negotiate the a very nice price on the car with minimal back and forth and did not have to spend all day a the dealership. Richard in finance was just as pleasant to work with. He had all of our paperwork ready for us to sign and was even able to give us some more discounts right there before we signed. It was the most pleasant car buying experience we ever had!

M

montre87

Mar 11, 2013

Star icon

This dealership was amazing, they make you feel right at home. The overall experience as my first time ever purchasing a vehicle was great with John and Joseph. I would recommend anyone to come down to the Delray Buick GMC store at any time, any place, no matter how far away I am. Great Job and I will continue to come back for as long as I am living. They have great and reasonable prices for high quality cars.

M

Mtre87

Mar 11, 2013

Star icon

This dealership was amazing, they make you feel right at home. The overall experience as my first time ever purchasing a vehicle was great with John and Joseph. I would recommend anyone to come down to the Delray Buick GMC store at any time, any place, no matter how far away I am. Great Job and I will continue to come back for as long as I am living. They have great and reasonable prices for high quality cars.

J

jasongrin

Mar 9, 2013

Star icon

First let me say WOW!!. We were using another dealer closer to our home but were in delray one Saturday visiting friends so we figured we would get a oil change. We brought our Acadia in for service and was greeted by Brian. He was very personable and quickly got our car serviced. As we were leaving he thanked us for our bussiness and gave us his card and told us his cell phone was on there and to call "when ever we need anything day or night". We left not thinking twice about it until 3months later why we're on a trip to Orlando. About 8:00 pm on Friday the car starts to have trouble starting. Not sure what to do we call aaa only to find out we did not renew. So in a panic my wife calls the number on the card brian had given us. At this point it is well after 9:00 and the car will not start. Brian answers which was the first shock and the proceeds to find us a tow truck in our area while waiting for the tow truck he called to check on us and as we were talking we mentioned we had not found a hotel for the night, brian then puts us on hold when he comes back on the line he has numbers for two hotels close to us. Our car was towed to 24hour service center,fixed and we stayed at the hotel that brian had found for us! Talk about above and beyond. He now has a customer for life!

J

Jason

Mar 9, 2013

Star icon

First let me say WOW!!. We were using another dealer closer to our home but were in delray one Saturday visiting friends so we figured we would get a oil change. We brought our Acadia in for service and was greeted by Brian. He was very personable and quickly got our car serviced. As we were leaving he thanked us for our bussiness and gave us his card and told us his cell phone was on there and to call "when ever we need anything day or night". We left not thinking twice about it until 3months later why we're on a trip to Orlando. About 8:00 pm on Friday the car starts to have trouble starting. Not sure what to do we call aaa only to find out we did not renew. So in a panic my wife calls the number on the card brian had given us. At this point it is well after 9:00 and the car will not start. Brian answers which was the first shock and the proceeds to find us a tow truck in our area while waiting for the tow truck he called to check on us and as we were talking we mentioned we had not found a hotel for the night, brian then puts us on hold when he comes back on the line he has numbers for two hotels close to us. Our car was towed to 24hour service center,fixed and we stayed at the hotel that brian had found for us! Talk about above and beyond. He now has a customer for life!

D

dfcpapi

Mar 7, 2013

Star icon

Allan Gelbman was tremendously accommodating and a true professional who excessed all expectation, excellent communication and honest, which is a rare quality, which is not always found in this industry. I highly recommend Allan as a salesman and look forward to doing future business with this dealership.Additionally, the service department provides excellent service and ensured that I was always informed of the status of service and time.

RC

Richard Cason

Mar 6, 2013

Star icon

Megan, did everything I asked for and more. She was very pleasant to work with and I never felt pressured to compromise my position in any way. She is a natural people person and therefore makes you feel very comfortable through the process. Given her limited experience at your dealership, I was extremely impress with her knowledge of the different models including all the complex technology. She never tried to bluff her way through any of my questions or concerns but instead found the right person to address them on her behalf. You guys were very smart to have asked her to join your team. ~Richard Cason

D

dserota

Mar 2, 2013

Star icon

Mr. Duchatelier, our car salesman, was so courteous, friendly and polite. ThIs was the first dealership that we visited and my wife and I were there just to test drive various new Buick automobiles and then, to go on to the nearby Chevrolet and Cadillac dealerships to test drive their new automobiles. I did not expect to buy anything on the first day of looking. I just wanted to explore my options. Mr. Duchatelier was extremely patient with my wife, who can't make any decisions, and myself, who didn't want to buy a car the first day out. He has a very compelling sales personality. Any objections that I raised about the cars we test drove ( the trunk space, gas mileage or price) he had persuasive answers to my concerns. He convinced me that my wife's immediate future belonged behind the wheel of the 2012 Buick Le Crosse. Before I realized it and to my and my wife's amazement, I had agreed to buy this new car along with an extended warranty. WOW!!!

F

fcapp10890

Feb 23, 2013

Star icon

We wanted a new Acadia Denali with Chrome Wheels and a specific color and interior. Ralph went out of his way to find exactly what we wanted. He was very helpful and very kind to us. I only remember the Finance Manager and Mr. Majic, who said his associates call him "Mr. Magic". He was very helpful and worked out the financing that would work for us. We are very grateful! ~ F. Cappellini

V

Verano1955

Feb 16, 2013

Star icon

I have purchased many cars and this was by far the best experience I have had at a dealership. John Villarreal my salesman was excellent in all aspects and went the extra mile to make sure all of my requests for this lease were met and surpassed my expectations. JC the general manager and Majid the finance manager completed the team to make sure all the financial terms were met. I would recommend this dealership and would be happy to lease my next automobile from them.

AT

Alex the Carpenter

Feb 13, 2013

Star icon

I visited several dealerships in the area and Buick GMC of Del Rey was the only one with vehicles worth the asking price. Excellent condition, low mileage, awesome price. Megan Keeffe really went the extra mile to get me the best vehicle I could afford. Not an easy task as I AM picky and had a specific type of vehicle in mind. Would deffinately recommend going to see her to anyone looking to purchase a vehicle.

A

adepina27

Feb 12, 2013

Star icon

I visited several dealerships in the area and Buick GMC of Del Rey was the only one with vehicles worth the asking price. Excellent condition, low mileage, awesome price. Megan Keeffe really went the extra mile to get me the best vehicle I could afford. Not an easy task as I AM picky and had a specific type of vehicle in mind. Would deffinately recommend going to see her to anyone looking to purchase a vehicle.

B

barbaranina

Feb 11, 2013

Star icon

from the moment i walked in Allen gave me that confidence, feeling that he was able to assist in my needs......my questions were answered in & with detail.....i came back a second time with my wife, what else to pick a color.....once that hurdle was over come, Allan made the rest of the selection easy....what i expected when picking up the vehicle is that Allan took his time & explained each item plus including xm & onstar......in 2 hours i was on the road......respectfully one happy customer,

E

ebrann3

Feb 8, 2013

Star icon

Mark took great care of me. I had to get to work by 3pm. He got a couple of guys on it asap. We were running close to the deadline to get me to work so he drove up my car, gave me the keys, and let me call him later with a credit card number to take care of the bill. Mark was honest and upfront and I got a great deal. I would Highly Recomend anyone ask for Mark when they call the service dept.

J

jglanzer

Feb 6, 2013

Star icon

Allan was great. I was looking for an SUV and he confidently explained all of the features in both the Enclave and the Acadia.When I decided on the Enclave, Alan helped me choose the color and options that work for my family. He thenhelped arrange the financing and the whole process was smooth. Once I got the car. Alan explained everything to me. He set me up with instant and helped me understand all of the features of the car. He even called me the next day to see how I liked the car. Great customer service and nice people...I would highly recommend Delray Buick GMC.

J

Jill

Feb 6, 2013

Star icon

Allan was great. I was looking for an SUV and he confidently explained all of the features in both the Enclave and the Acadia. When I decided on the Enclave, Alan helped me choose the color and options that work for my family. He then helped arrange the financing and the whole process was smooth. Once I got the car. Alan explained everything to me. He set me up with instant and helped me understand all of the features of the car. He even called me the next day to see how I liked the car. Great customer service and nice people...I would highly recommend Delray Buick GMC.

I

irisljones

Feb 1, 2013

Star icon

From the time I reached the premises, the sales specialist was very positive and patient. They did not try to force me to drive any car that I did not want to. They were also very apt with their work etiquette and seemed very knowledgeable of the financing process. Honestly, I have been to many dealers like Lexus and I never experienced customer service like this. They were very very fair with the down payment and did not seem to be looking for money or commission. I will definitely refer many to this dealership and I appreciate all of their help in getting me a nice, nice vehicle and a lower car note.I. Jones

T

TAZMOTHERSIL

Jan 31, 2013

Star icon

I have called to thank him personally but I think that the service and professionalism that was exhibit by Jerry to myself and my husband was great. he made the process less stressful and we could not thank him enough!!! HE WAS AWESOME!!!

G

gata9612

Jan 30, 2013

Star icon

I walked in with the possibility of purchasing a car and I was greeted by a very well dressed, confident and knowledgeable sales professional by the name of Gerald Duchatelier. He was very patient with me and answered my myriad of questions with great aplomb. Needless to say I walked out with a great car and I have nothing but praise for a wonderful experience. If it wasn't for your magnetic personality, I probably would have continued shopping around, never settling on a car. You made all the difference. Thanks Mr. Duchatelier for your help and be on the look out for my referral.

W

wmyersfl

Jan 29, 2013

Star icon

My sales person was John Villareal. He was there to help me decide which car would be the best choice for me. He asked questions and answered all of mine to get me to the best car for me. There was no "high pressure" to buy something. John is fairly new and did have to ask Don some questions. I found this commendable. It is way better than bluffing upir way through.I ended up leasing a Lacrosse with lots of "goodies" on it. I would definately recommend Delray Buick and John to my friends.

J

judy.heath.562

Jan 29, 2013

Star icon

John Villarreal, sales rep for the dealer, met our expectations, new what we wanted and maintained focus on the car we were interested in.My only complaint is that during our visit, he was called away for a meeting with the manager, leaving us 2 choices: Either we can wait 30 minutes while his meeting is taking place, or he could turn the sales over to another sales rep. This is when Don Smith intervened until John returned from his meeting.My take on this, is bad management that would actually take a sales rep off of a "buying" customer, turn them over to another individual! It was almost a deal breaker for me!

Z

zachhal

Jan 28, 2013

Star icon

Ionel was a pleasure to deal with during our truck purchase. He is very knowledgeable and caring about our wants and needs. He provided great customer service.

II

If it aint broke don't fix it

Jan 26, 2013

Star icon

I made an a appointment to see alan Gelbman at Delray Buick/GMC in order to purchase a new car.....Alan was extremely friendly and worked hard to get me the best price he could.......his expertise was critical in my decision to purchase a new car from them......without Alan I don't think I would have bought the vehicle.......thankss again Alan job well done!!!!!!!!!!!!!!!!

KO

Kevin Oates

Jan 22, 2013

Star icon

The entire sales process was pleasant. Alan Gelbman was extremely helpful as well as knowledgeable about the Buick Enclave we purchased, and Manager, Donald Smith, also made the process easy

What’s more, Delray Buick GMC of Delray Beach has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Delray Buick GMC. Check out the listings today to find the right car for yourself. Delray Buick GMC is definitely the best place to buy used cars online.