Used Cars for Sale at Donley Ford of Galion in Galion, OH

Cory John

Apr 23, 2015

Gary Lewis has been wonderful. We have been in contact with him several times and have purchased 2 or 3 vehicles from him. He keeps us in mind when he gets vehicles in that we are looking for and he works with us to make the deal happen. Big shout out to Gary Lewis and the team at Donley Ford of Galion, Ohio.

Cheryl Kiess

Apr 20, 2015

everybody friendly and very helpful. always a very good experience.

Mark Evans

Apr 20, 2015

2013 cmax is a great car for city and highway travel, had to get recalled upgrades installed and missed the taller seat position compared to a similar loaner car.Especially missed great gas milage don't miss it till its gone .

Creekerdad

Apr 15, 2015

I bought a used 2007 Honda Ridgeline that was 100% as described by the staff (especially Cindy May). Everyone was super nice to work with! Andy Tilly was very gracious and came to pick me up on the Interstate in Bellville to test drive the truck. Every part of the experience was great.

Robert Swiatek

Apr 13, 2015

everything was handled in a professional, friendly way. i am pleased with your service department.

Lee Hall

Apr 7, 2015

The buying process was expedited because I have bought new cars from the same salesman twice before. The service department knows who I am and does their best to make and keep promises that fit my scheduling needs. I'm always treated like I am welcome.

Jane Long

Apr 1, 2015

We purchased a 2013 Ford Fiesta and we absolutely love it. The horrible winter we had with all the snow and ice was no match for it! We didn't get stuck once! We love the people at Donley Ford because they treat us like family! Our salesman, Andy Tilley, is like a walking car encyclopedia! And Larry, the service guy is incredible! As long as we have the car, we will take it back to the dealership for service just because we like the people. When we took the car in to have a recall problem fixed, they got it into the shop within about 15 minutes, and by the time we got back from eating breakfast, the had it sitting back in the parking lot. It drives like a dream!

Sheila Parker

Mar 29, 2015

I called for an appointment. They had a time that fit my schedule. I arrived for the appointment they took my car right in and finished in a reasonable amount of time.Very satisfied with the service.

Wesley Furr

Mar 5, 2015

I came in hoping to look at a truck and ended up leaving with a brand new ford f-150. Thank you Donley Ford for making my dreams come true!

Susan Denoon

Mar 4, 2015

I love my new car. The buying experience was great. Andy make everything so easy and everyone was just great. This is our second Fusion from Donleys and I am sure it won't be the last car we buy there.

Terri

Oct 22, 2014

Was looking for new 2014 Expedition from available dealer inventories. Our salesman, Gary Lewis, went out of his way to locate exactly what we were looking for, finding the perfect vechicle, at an excellent price. He arranged to have it picked up, prep completed, and delivered to us within two business days. Friendly, no hassle, quick and excellent service, Well done.

Keith Evans

Jan 4, 2014

Was quoted $425.57, for eight spark plugs, tune-up and balancing. After spark plugs were replaced, they said they did not need to tune the vehicle up. I took a few days for the repair department to order in the spark plugs, I don't understand why? Charged $33 for spark plugs, and 3.8 hours to change the eight plugs for a cost of $387 in labor. Basically, they changed around half and hour per spark plug, they didn't break any, so I fail to see the labor costs. They didn't do the tune up. I figure they upped the price to meet the estimate. Complained to deaf ears. I was going to buy my next vehicle from there, but I don't feel I can trust them any more. Well there are a lot of other dealers around.

Haymaker

Nov 6, 2013

I purchased a used truck form Gary Lewis at Donley Ford I was very satisfied with the experience, other than the fact it seemed like a long time to process the paper work - they explained they were having problems with the new computer program.

Tyler

Nov 3, 2013

This dealership was the best experience that I have ever had with buying a car. They listened to what I was looking for and searched until they found it. I looked at many other dealerships that were pushy and did not listen to my needs. Donley Ford in Galion is superior in customer service and the entire staff was very friendly, honest, and fair.

NewOwner

Oct 20, 2013

I had great experience looking for new Fiesta. The staff was very friendly.

Nate

Oct 12, 2013

Quick dealings and great service. They drove me to another site to retrieve the car that i was looking for with no questions asked. Thanks for the Great Deal!!!

CC

Jul 27, 2013

Could have bought a vehicle from large out of town dealership but decided to buy local. Glad I did. Everything was very smooth and painless. Thanks Donley Ford!

Ken

Jul 26, 2013

For sentimental reasons, I have been cearching for a 1994 Ford Escort Wagon in Dark Green with a manual transmission. I want to find one in the best condition possible. Galion Ford had one listed, without price and not much verbage regarding condition. I sent an email to the dealer to get that information. The response was that the dealer was selling the car wholesale only. I am quite annoyed, as this car was only three hours away, and likely exactly what I wanted. These dealers should not place cars on this site if they don't intend to sell them!!!!!!!!!!!!!!

Carol laskey ticked off car buyer

Sep 27, 2012

I looked up car on Internet was posted at 3000 dollars less than the car was actually being sold for...the car was in Ashland, not in Galion..I emailed to make sure it was the right car,,was informed by GARY LEWIS it was..went to Ashland where the truth came out that Gary Lewis had could not discount that mustang...when I called him he got rude and told me it was a error..but, I have emails where he was going to sell me the car three thousand less..Could not get any answers at Donley Ashland other than Lewis was wrong doing the pricing..it turned a surprise for my husband turned into a real disappointment for me..I had to pay what they said was the right price with some extras throw in...two thousand more than it was on the Internet!I wold NEVER buy a car from GARY LEWIS! I don't like trick ads!

Not a fan

Jul 28, 2012

Shopping for a new vehicle was a terrible experience at donleys in galion. After deciding on a new vehicle during the purchasing process they would not tell us the final price of the vehicle(after all the incentives) nor would they tell us the interest rate they were trying to finance it for. They just wanted us to sign the paperwork without any of the purchase details. This process took many hours which they claimed was due to it being "a very confusing and complicated process". If I am not mistaken it should actually be a fairly simple math problem.

Silverstreak

Jun 29, 2012

I love the truck and the dealership was awesome. Would highly recommend the dealership to any person looking for a new or used car or truck. Also Gary Lewis was great dealing with.

F-150

Jun 27, 2012

It was a pleasure buying a vehicle without the games of other dealerships. Everyone including service and parts are very pleasant to deal with.

jennifer

Jun 7, 2011

Great customer service! Everyone was very pleasant and answered all of our questions!