Used Cars for Sale at Donovan Auto & Truck Center in Wichita, KS

Bruce

Oct 1, 2015

We had to take it in to have some dings taken care of and they did a great job

Hybrid escalade

May 23, 2015

So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to buy it was just trying to talk him down $500.00 and he ignored me the kid sales person was fine but the sales manager is cocky and erragont I ended up buying a 2013 hybrid escalade in Missouri, and I will never go back to Donovan .

LAR

Dec 6, 2014

I took my wife's Enclave in to correct a power steering pump problem which was covered under warranty. I left the vehicle and was given a courtesy ride home. I received a call later that the service technician had discovered a leaking steering gear assembly and it would take $1500.00 to repair/replace it (and an overnight stay) since it is not covered under the powertrain warranty much to my dismay. When I was notified repairs were done and I could pick up our Enclave I was also informed that the water pump was discovered to be leaking and it was replaced under warranty. This in no way sheds a negative light on Donovan's service department. However I did enquire if the rubber bellows/boots could be replaced on the gear assembly (in lieu of the assembly) but was informed they could not. I feel the steering gear should last longer than approx. 73000 miles.

Melvin WSU Fan

Sep 23, 2014

Always have great experience with Donovan's. Very friendly staff that explains everything in plain language. Never any over sell.

Nancy Fallier

Jul 30, 2014

with cash in hand, we closed a deal on a new Buick Escalade. After a handshake, the sales person then went to his manager for approval. Seems there was a $3500 error in calculations by the manager. No sale was made. Had cash in hand for a 2ne new car. A handshake means nothing to them.

Don

Jun 1, 2014

The place seemed pretty busy when I arrived but I was met quickly by a friendly service man. I also really enjoy the fact that you have started washing the car when it comes in for servicing.

Jessica

May 23, 2014

I was able to get my vehicle fixed in a reasonable amount of time. It didn't take long for them to figure out what was going on.

Melvin

May 14, 2014

Great place to have your vehicle repaired. They always explain the problem, how much it will cost, and work is completed in a timely manner. Leon Lewis does an excellent job as well as the mechanics that do the repairs.

Gary

Apr 30, 2014

when extensive maintenance is performed, ie: $500 or more, how about washing the vehicle and wiping the oil/ac dye off of the vehicle! My garage floor shouln't have to be cleaned also.

Joyce

Apr 30, 2014

Your service is excellant and believe you are the best, I just hope in the future I will be able to trade my car at Donovan,Thank you so muchJoyce

Dilman

Apr 24, 2014

Everyone treated us in a very professional, friendly manner. All questions were covered completely. All options were presented for us to make the best decision. The vehicle was explained completely and then John came to where I work after having the Enclave for a few days and went through everything again to make sure I had everything set the way I wanted.

Kimberly

Apr 15, 2014

All the staff are very pleasant and take care of the customers. I have taken my Enclave and my previous car (99 Regal) for service over the years. The quality of service is exceptional! All of the staff are honest and helpful.

Kenneth

Apr 7, 2014

Took our car into have the front end steering and suspension checked., and oil change. Service dept did a great job and provided usual fine service.

Melvin

Apr 2, 2014

Always treated right by all of the staff at Donavan's. Leon Lewis took the time and explained what needed repaired and cost. Although we decided not to have the repairs done at this time; Jim Tegetoff took the time to run some numbers on a new vehicle. Jim is a very nice gentleman and gave me the best offer he could. No matter our decision; we will always and only deal with Donavan's. I wish other businesses would follow their lead when it comes to customers and service. Everyone; including the clerk who I paid; to the driver that brought me home, the service staff, and the sales staff; all had a smile; which helps make anyone's day. I say "Thank You"

John & Helen

Mar 28, 2014

This was a same day routine service visit and your service team got me in and completed in a timely manner, as always!

Melvin

Mar 13, 2014

The service I receive at Donovan's is second to none. They always greet you with a smile and listen to what you have to say. Great company to do business with. Your advisors; Leon & Steve always take care of our needs.

Sarah R.

Mar 8, 2014

I love going to Donovan Auto! They are always so friendly and I don't feel like I am getting rushed into buying anything. They are the best dealership in town! The manager was very friendly and outgoing and had a great smile!

Harold B

Feb 20, 2014

After stopping at a different dealership earlier I was told not to worry about it there was nothing they could do. I than went to your dealership and it was taken in immediatley and checked out and was given answers to what had happened to it. Thanks for the great service. Harold

Doug & Vanessa

Feb 18, 2014

Glad to be there worked with me on services needed so I would not have a great big bill doing part this time and part next time

Kathleen

Feb 17, 2014

The people are always helpful and courteous. I know I will be taken care of in a positive and timely fashion. Thank you Kathleen

Tommie

Jan 29, 2014

They did a very good job in caring for my car. I had no problem at all. They did everything they said they would do and any thing that needed to do with my car.

Charles

Dec 12, 2013

My dash gauges went blank, I drove in on a sat am and Todd put me in a loaner car and then called me an hour later to say it was repaired. Thanks for the great service

Melvin

Dec 7, 2013

I always have our vehicles serviced by Donovan's. They recommend repairs only when needed and never try to sell you repairs you do not need. They also inform me of the cost and always leave it up to me as to whether to get them done or not.There waiting room is always clean with fresh beverages. I couldn't even imagine going somewhere else. Their service is second to none.

JP316

Apr 16, 2013

I love having my car services at Donovan. They are very professional, friendly, and economical too. I won't trust anyone else to help me maintain my car. Thanks, Donovan.

Satisfied Customer

Mar 16, 2013

I made a few phone calls ahead of time and talked to a guy named Mike. He was very respectful and didn't try to weasel his way into my wallet. The finance guy got me an outstanding interest rate and my payments were below what I wanted to pay. I was in and out with a new pickup in no time. If you get the chance visit these guys. You wont be sorry.

Notil61

Nov 30, 2012

I was looking for a 2013 Stealth Gray GMC 1500 crewcab SL. Donovans had two to choose from. One was equipped to my liking. Was treated very fairly in dealing for the Truck. They found two discounts I wasn't expecting in addition to the discounts I already knew about. I was very satisified with the amount they allowed for my 09 trade in. It was right on with the Blue Book Value.

gibby

Mar 19, 2012

Dealer held truck for me since I was driving 150 miles to see it. Everyone was totally pleasant and professional. Dealer even kept truck in secure place until I could return to pick it up.

truck guy

Sep 15, 2011

BEWARE of the snake type ways!! Will sell things right out from under you. Very hard to deal with. Look else where if possible!