Used Cars for Sale at Ed Morse Delray Toyota in Delray Beach, FL

davyboy696

Oct 7, 2016

Thank you Mr. Grebow for all your help, and knowI may count on you for all my future needs. Everyonewas extremely nice, all the way down to the Finance Managerwho also went above and beyond the call of duty!Sincerely,David Sahadi

Jeanne E McAndrew

Oct 6, 2016

Professional and very good serviceService technician kept me informed and told me what to expect. Also, went over several products Toyota offers

Franklyn Castillo

Oct 4, 2016

Great buying experience! They will give you what you ask for! Very nice people in every department!

Joy Adamaitis

Oct 4, 2016

Excellent very pleased with the entire staff we dealt with.

Linda deleo

Oct 3, 2016

Steve Bias, polite, very efficient, and very helpifulService is always professionsl

johnL

Oct 2, 2016

I give high marks to this dealership. Each time I need service, I am able to get in. The employee moral is fantastic and they always greet me like I am a new customer. The facility is always clean and buzzing with customers. I would recommend Ed Morse Delray Toyota location to all.

sandiesprings

Sep 30, 2016

Professional evaluation and honest recommendation to what service I needed regarding my vehicle. David Romeo is the reason Delray Toyota continues to have my and my family business.

OSMugs

Sep 30, 2016

I've been servicing my vehicles with Dave Romeo for 13 years. Without fail, Dave always provides the highest level of service, and best prices around. I needed four tires for my truck and priced out tires online. Dave was able to beat the online prices and included road hazard coverage with the tires. This was the best deal around. Often during my busy schedule my wife will drop of my truck for service. Dave and the staff at Ed Morse Delray Toyota go above and beyond for her and my children. Dave treats you like family and exemplifies excellence. Keep up the good work!

Bridgetenn

Sep 30, 2016

Everything was great in dealing for my car. Salesman was very knowledgeable and finance dept a pleasure to work with. I would definitely send future buyers to your dealership

Grisel Rodriguez

Sep 30, 2016

I have been a customer of Steve's for more than 5 years and he is terrific. I trust his advice and my car continues to run wonderfully.

Stephen Ramich

Sep 29, 2016

Got tires rotated. Changed out a bad tire and changed oil.Appreciated the rides to and from. Nate was the service tech.Thank you for your help.

Bob T

Sep 29, 2016

My wife has been a loyal Delray Toyota customer of sales and service for over twenty years. Recently, I had my car serviced through David Romeo and his staff and could not be more pleased. Courteous, professional, knowledgeable, and prompt...need I say more? I will now be a fan.

Cecelia Lockler

Sep 28, 2016

Excellent service from initial call with receptionist,scheduling appointments, meeting John and dropping off car, cashier and pick up gentleman... Kind, polite,friendly,informative and courteous. Very impressive...

Nerissa C Mattox

Sep 28, 2016

The service was good because my service advisor was so helpful and considerate. He explained how my warranty works and had me in and out in no time.

Ccf42

Sep 27, 2016

Friendly personnel quick service clean facility only suggestion is it would be nice if service was finished off with a interior vacuum off the floor board

Lori senor

Sep 27, 2016

I got a terrific price on tires and install, they were done in two hours and my agent Chris Allsopp was amazing as he always is!!!

alank58

Sep 26, 2016

It's so easy taking your car for service at Delray Toyota, especially if working with Chris Allsop. Chris always greets you with a smile and gets your service completed in the time frame he tells you. Thank you Delray Toyota and Chris Allsop!

Geoffrey L. Vaughan

Sep 26, 2016

Positively the best car buying experience I have ever had. This was my 4th & 5th deals at this dealership, at while the other experiences were good, this particular time was over the top great, probably due to the 2 gentlemen I dealt w/, a couple of TRUE PROFESSIONALS! I would recommend anyone to go see these guys, as Toyota has a great line of vehicles, & this particular dealership has exceptional staff.

Carole Staigle

Sep 26, 2016

Called in to Toyota to have the recall fixed, was told it would take about an hour, made apptment w Steve Baez for Friday, 9/12/16 at 1:40PM. It took over 2 hours to complete. It would be greatly appreciated by me, and I'm sure other customers who call in for info, to be given correct info through your delivery system. When I came in Steve told me it would take app 2 hrs, that I was given incorrect info. Steve took care of the recall problem, gave me info that I had 2 free oil changes and 2 free tire rotations coming to me. He and I checked the tires and decided that it didn't need rotation and he showed me how to check for wear. He told me I needed 2 new tires, got me the prices of Goodyear and Fuzion tires and I decided I will get them as soon as I could. I was very appreciative for Steve's help.After coming home that night, I looked at the back seat and saw dark marks that were not there before. I decided I would call Steve this AM and tell him about them. He was off so I was transferred to Vidya who was fabulous on the phone and in person, and had me come in to check it. She arranged for Steve's office partner Stephan to meet with me. Stephan and Vidya treated me with courtesy and professionalism, as did Steve, and cleaned my back seats. You have a wonderful team there. Vidya walked me to my car and told me I could come in and have my car washed any time...she is very understanding and knows how to listen to people, and cares. She was excellent, as was the rest of your team. Thank you. Carole Staigle

Brittany sansone

Sep 25, 2016

Love coming here! He's the greatest! He's so friendly and got me in and out of there in almost half the time he was supposed to!

Lucy1234

Sep 24, 2016

Fabulous service etc etc etc etcGreat clean terrific supportiveTime efficient FabulousAmazing Wonderful PoliteHelpfulInformativeLooking forward to next service experienceThis is enough saidTo long to comment

Gary

Sep 24, 2016

Came in because my Venza would not start. They told me what was wrong and had it repaired in the fastes time ever. Truly exceptional service!

KEVIN HATEM

Sep 23, 2016

THE EXPRESS SERVICE TEAM WAS VERY QUICK AND EFFICIENT.I WAS EXPECTING TO BE THERE MUCH LONGER AND WAS PLEASENTLY SURPRISED WHEN THEY PUT MY CAR ON THE EXPRESS RACK AND SERVICED MY VEHICLE MUCH QUICKER THAN EXPECTED.

LIL

Sep 21, 2016

My service rep is Stephan Romaine. I never have a problem getting an appointment with him to getservice for my 2004 Camry. I love my car and although it is now 12 years old..with 90000 miles on it, Stephan has made sure that your experienced technicians keep it running at its best. Stephan always fully explains the work needed. Altho friends urge me to go to a regular less expensive service station for repairs, I trust Stephan and I am satisfied with the way my car is taken care of by your Service Department.

joanne

Sep 21, 2016

The best service department in the world!!! I recently purchased my 4th vehicle from Ed Morse Delray Toyota even though Al Hendrickson is 1 mile from my house. Everything about this dealership is top notch, but especially the service department and David Romeo. I refer all of my family and friends to make purchases here and utilize the amazing service department.

Luvmy4runner

Sep 21, 2016

Just went in for my 5000K mile service on my new 4 Runner. Pulled in to the service area and was met by David Romeo. I let him know that I was in a bit of a time constraint that day. Seemed I barely got comfortable and my car was finished. I love that I always receive my car back washed as well. I always have a great experience at this dealership. Thank you.

Patrick Flaherty

Sep 21, 2016

I have been coming to Delray Toyota for years and it seems that the service keeps getting better and better Especially Dave Romeo Who always seems to have a plan for the future of my service which help me plan what I want to do with my car. Always stress-free and makes me feel comfortable with my car

Wendy

Sep 21, 2016

Delray Toyota does a great job! I was very happy with the service advisor. The facility is exceptionally nice too.

George Salimbene

Sep 20, 2016

Ms. Pacifico deserves a raise. She is competent, personable, and knows her job. I come to the dealership because I know that she will take care of me in the shortest time possible.

Judith Baker

Sep 20, 2016

Excellent service.. Chris alsap excellent representative!!

evolz

Sep 19, 2016

First time visiting the dealership for an oil change. Was a very easy processes and was helped quickly and did not have to wait long for my car. Was in an out of there in about an hour. Friendly staff!

Ladyinwhite

Sep 17, 2016

Experienced auto mechanics Polite and courtious They aim to please the custmers I like that appointment time wait is not too long and the waiting area is comfortable

ProudAmerican

Sep 16, 2016

I have been coming to Delray Toyota for service for many years. David Romeo is a true professional and his team has done nothing but impress. People may be skeptical as dealerships often get bad reviews, but not this place. Take it from a 25 year military veteran, you can trust this place for quality service.

Lacylacy

Sep 16, 2016

Frank, explained to us completely the benefits of leasing over buying. It was a true pleasure meeting and using him in our journey to get a new car.

Mr. Prius

Sep 16, 2016

I have been dealing with Delray Toyota for almost 20 years. The continue to provide great customer service either with sales or service. They truly appreciate your business and strive to keep it.

John

Sep 16, 2016

Almost always a positive experience from the time the car is dropped off for service, to the time the vehicle servicing is completed. Great staff!!!

happiness

Sep 15, 2016

steve great....time i had to wait to change a tire.....just awful....sat vin the waiting room way too long... i only had a tire change

dawngraubert

Sep 15, 2016

I have been servicing my cars with Delray Toyota for the past 15+ years. Dave Romeo and his service team are always thorough, prompt, and courteous. We even bring our cars that are not Toyota to be serviced by Dave. Clean, friendly, and easy to get in an out.

Bap

Sep 14, 2016

Job was done as expected. Car runs better. All in all a great experience, but your costs are astronomical. Thank you for this successful visit.

Good Service

Sep 14, 2016

Donna Pacifico Exceptional service !!! I would definitely go back to this dealership for service. Very professional staff that care and always try to help you.Thank You Donna !!!

Ralph

Sep 14, 2016

Chris A did an excellent job explaining what service would be needed, how long it would take, and the cost involved....I'm very satisfied

Marty Deiser

Sep 14, 2016

David Romeo went out of his way to ensure satisfaction..

Pasquale Arserio

Sep 14, 2016

My experience was exceptional...The service consultant, Nate Roumain took excellent care of me.I had no appointment, but I was taken care..Definitely Ed Morse Toyota is my place to take my car and buy my next Toyota..

Floyd

Sep 13, 2016

From the moment you arrive to moment you leave everyone is about customer service. This dealership is the example of team work working together and I can testify to that Tech Xaiver C. Is an excellent team player and excellent customer service and would highly recommend him and this dealership

Dennis Kanfer

Sep 13, 2016

Chris Allsopp told me in a timely fashion what needed to be done and it was completed to my satisfaction. I was quite pleased and had coffee and a bagel as well.

John Benedict

Sep 13, 2016

I was very happy with the work they have done on my truck. Great communication and proactive communication. Will be continuing my service work with Delray Toyota!

Charlotte

Sep 13, 2016

Everyone is truly exceptional!! I had a wonderful experience buying my car there, as well getting my carservice there today. Everyone in each department is dedicated. I will definitely be back for another purchase & servings. Awesome job making me feel right at home.

Melvin Alperin

Sep 12, 2016

This was above and beyond our expectations. First time we ever leased an automobile and it was wonderful. We decided to Lease because our friends and family said this was the way to go.

Ed M

Sep 11, 2016

Buddy's prompt reply was most appreciated . While I have not been to the dealership yet , if the vehicle is available when I return from my trip , , I would anticipate a pleasant experience.

vanmea

Sep 10, 2016

The service department staff is very professional and always willing to help.Last time I been there without an appointment and still they took care of my car in over an hour,in the meantime I had some bagels with cream cheese and coffee that is available for all customers waiting for their cars,they also have open wifi and planty couches,Delray EdMorse is so far the best dealership I'll been in.

BOB COHEN

Sep 10, 2016

I AM A 20 TOYOTA SALES ASSOCIATE IN SARASOTA FL. I HAD MY SON GO TO YOU TO PURCHASE A PRE OWNED VEHICLE. HIS TRUCK WAS NOT WORTH REPAIRING.. BEING IN THE BUSINESS I GUESS I AM HARD TO PLEASE. NO LET DOWN FROM THESE GUY'S. GREAT EXPERIENCE FOR MY SON AND MYSELF. THANKS TO YOU AND YOUR TEAM. BOB "TOYOTABOB" COHEN

Manderz81090

Sep 9, 2016

The employees, service, knowledge of the vehicles were truly exceptional. Everyone was helpful and tried to really make you feel comfortable with the purchase. It wasn't rushed or pushy, I would recommend this dealership and Toyota to anyone.

Jean Darcy

Sep 8, 2016

Southeast Toyota employee. I have been very pleased each time I had my vehicle serviced by your department.

MickeyMori

Sep 7, 2016

I am a satisfied customer because ever since I have been bringing my 2008 Toyota Camry in for service, Ive entered and exited with the feeling that I will be taken care of to the fullest. Steve Baez, has been my life saver. Steve is not only patient but he is faithful and trustworthy. Steve always looks out for me, and goes beyond to help me to the best of his abilities; and for that I am grateful. I know when Steve is around I am in good hands, and that is why I definitely refer Steve to my friends. Steve is the one to make it happen, which as a result keeps customers like me, coming back!

Marciante

Sep 7, 2016

There is a closer dealership to me but I prefer to go to this one due to their customer service and friendly attitude. They answered all my questions and took care of all my problems quickly. The individual that helped me out is an A+. I will never go to another dealership again

victor5757

Sep 7, 2016

Because they treated us with respect and they explained everything to us very well and we understood everything. In the future i would like to go back and purchase a car.

Jack

Sep 7, 2016

Very Happy! Steve Baez was on the money and you need to give him a BIG FAT RAISE!!!!!!!!!!!!!

Wendy Wasserman

Sep 7, 2016

Service Rep, Nate, was pleasant, and had my service done in a timely manner.

David Banks

Sep 7, 2016

Once again my Service Manager Donna Pacifico was outstanding in all phases including Positive attitude,prompt scheduling, advice on buying new tires, and answering all questions on my Media center (Radio) replacement due to failure.

Lynne Dorsey

Sep 7, 2016

Excellent service. Taken promptly at appointment time. Great service rep, Steve Baez.

Mark Gitters

Sep 7, 2016

Steve B. was exceptionally helpful. He was efficient and prompt.

Steve Hansen

Sep 7, 2016

Service was good. Prices were good. Dealer peeps were friendly

Kaye Hartman

Sep 7, 2016

Brought in my 2015 Rav4 for annual service; J.T. was my service adviser.I thought there might be something wrong with my driver's seat but he showed me and explained how the levers worked. I had an adjustment I didn't know I had! Very helpful.Service was quick and easy!

msinDelray

Sep 6, 2016

had two tires involved with metal screws on my lease car. one patched ,second one replaced. Service was completed as dept. was closing for short Sunday session

gibby

Sep 6, 2016

professional and qualified techs. Great service advisor (Steve Baez)! Comfortable waiting area.. Work completed within time specified and for price quoted. Wouldn't go anywhere else.Gibby

Cristina Suarez

Sep 6, 2016

Overall process was quick, convenient, and affordable. The service tech was friendly and thorough.

Karlene

Sep 5, 2016

We have been taking our Toyota cars to Ed Morse for many years because of the proximity to our home. The repairs done to the vehicles have over the years been good. My sister in law who recently moved to the area is also taking her Toyota to Ed Morse as well and she too finds the service to be very good.

epistar

Sep 4, 2016

My service advisor Chris Sheehan is simply put...the BEST!!Always an excellent experience.. Ever since i've been coming to Ed Morse, i've had Chris asa service advisor, and i can't speak highly enough about him..He is the best..

Luminita Dumitru

Sep 4, 2016

Excelent service. They do their best to meet customers expectations. Very nice and courteous personnel.

Robbie "O"

Sep 4, 2016

I believe Ed Morse Delray Toytota has the best service department period!!!

Robbie "O"

Sep 3, 2016

Dave Romeo and his Service Department Staff are the best!!! I drive from northern Palm Beach County to have all our family vehicles serviced at Ed Morse Delray Toyota. Not just Toyota either, Dodge, and Lexus as well! I've never been disappointed, every aspect of my service is handled in a most professional manner!!!

edl

Sep 3, 2016

I had a wonderful experience servicing our Avalon. Mike was very professional. The entire staff was consumer friendly.It was done on time and completed in a timely fashion

camry123

Sep 2, 2016

I had an overall great experience having my car serviced. It was as quick as possible and easy. There were no issues and everything I needed was completed.

Claudia Mitchell

Sep 2, 2016

Steve Baez in service its the best worker for years, , we going back there only because his customer service skills and profesionalism need to be awarded

Carol

Sep 2, 2016

This was our second purchase from This dealer. The service for repairs and general has been outstanding.

Michele W.

Sep 2, 2016

If it wasn't for Linda the receptionist, I would still have my old car. I talked to two different salesmen on two separate occasions neither truly seemed to want to sell a car very bad. Linda got me with Leroy and I walked out with a different car that night.

Rhona Frankel

Sep 2, 2016

Fabulous service for 13 years. John Alsop has been my "go to" person all of these years and has been professional, kind and caring of me and my car. I also appreciate the service of being able to drop the car off and get a ride to work and picked up at the end of my work day!!! BRAVO!!!

Carole Howerton

Sep 2, 2016

It was the quickest and most pleasant service I ever had. The service rep, Chris Sheehan, could not have been nicer. My car was serviced in the time I was told it would, the waiting room was comfortable, and even the checkout was fast and efficient.

Jeff Pattek

Sep 2, 2016

Great facility, Shop manager Dave Romio is a great person to deal with

AJM

Sep 1, 2016

Drove into the service bay without an appointment. I was met by Chris Sheehan and he handled the situation in a very professional manner. My problem was diagnosed and remedied within the hour. I am very impressed with the way in which your technicians and service writers have maintained the quality of my 2001 Toyota Camry Collector Edition. Well done guys !

Service

Sep 1, 2016

The service was good salesmen respectful and patient in answering our questions about the van we purchased also was helpful in showing us the features of van and explaining how to use the features overall we are pleased with the Toyota we purchased.

N Teresa Noland

Sep 1, 2016

I stay with Ed Morse because of my service tech Donna Pacifico! She gets the problem taken care of and sends me on my way a happy customer.

BLou

Sep 1, 2016

I brought in my Toyota Camry for service today, last minute. I was helped by manager Dave Romeo. His professionalism, courtesy, and endless resource of knowledge on top of the perfect service I received is why I continue to drive one hour to Delray Toyota and not to the Toyota dealership five minutes from my house. Thank you Mr. Dave Romeo and service department Ed Morse Dlray Toyota!!!!!

Ron

Aug 31, 2016

I've had my vehicles serviced with Ed Morse for over 10 years( always with the hope of seeing the Dolphin Cheerleaders from his ads) and have found his service exceptional. I hope I'll get lucky the next time regarding the cheerleaders.

Raanderson2014

Aug 31, 2016

David Romeo and the service team at Ed Morse have been providing me outstanding service for 5 years. They treat me like family every time and are always fair with pricing. I highly recommend the service department.

Scott

Aug 31, 2016

Steve Baez has always taken great care of my service needs... so much so i now send my wife to him. He is knowledgable and courteous.

Grammie1

Aug 31, 2016

I have been a customer for many years and keep coming back because of the excellent customer service. The facility and people are truly exceptional.

Daniel Moushey

Aug 31, 2016

Mike has been our service rep for years. We have always been pleased with his integrity and his attitude. About a year and a half ago Mike was not available so we dealt with someone else. We were so displeased with the service received and the reps attitude that we did not return to Toyota. After receiving numerous coupons and emails we decided to give it another try and we are so glad we did. Mike as usual was great, professional, sincere and courteous.

rexhumbard

Aug 31, 2016

Toyota of Delray Beach, Florida is truly one of the finest Auto dealers I have ever done business with. David Romeo, the service director, is one of the finest people I have ever met in the auto business.

Joanne Kershaw

Aug 31, 2016

I had a good visit my adviser was very good and told me I needed at least 3 tiresI did not get them because it was not affordable at this time

Herbert Ornstein

Aug 30, 2016

Shawn was very pleasant and helpful. My car was serviced quickly and was clean and washed

Local Driver Only

Aug 29, 2016

Donna Pacifico always provides me with prompt and caring service. Her advice on what I should doto maintain my car in tip top shape is invaluable to me. It is always a pleasure to see Donna when I bring my car in for service.

benco326

Aug 29, 2016

Chris Alsop helped me get the service I needed at a decent price. Replaced all my windshield wiper blades and gave me a free car wash.

Steve

Aug 29, 2016

Donna Pacifico is the best and always works with me to make sure I'm happy and my vehicles are well maintained. I'm always in and out with minimal time spent waiting for my vehicle.

suzrav42016!*

Aug 28, 2016

Jeff Frankfort was my sales rep who was a pleasure to work with. He provided over-the-top customer service in my opinion.He was extremely patient and answered all of my questions about my new vehicle.This is my second vehicle purchase from Ed Morse and I would highly recommend this dealership.

Aloamasin2

Aug 27, 2016

They have an excellent sense of how to do things the right way. They have very good employees. The time was perfect I didn't have to wait to have my car back.

sammy1

Aug 27, 2016

Mike was great to deal with. I brought my car in because of low tire pressure (had a nail in the tire) and he was able to get it repaired and get me back on the road in no time.

SusanDB

Aug 27, 2016

I drive over an hour each way to have my Camry serviced, because Dave Romeo has the best service department. I had gone there for many years while living in the area, and will continue to go there for many more, even though I moved out of the area. It's definitely worth the long drive.

Forever Summer

Aug 27, 2016

I've been having my Corolla serviced at Delray Toyota going on 13 years, and John Allsopp has become my go-to service consultant for my car's maintenance and repair. Always friendly, professional and knowledgeable, I have placed my trust and confidence in John as well as the service technicians at Delray Toyota to do the expert work they are known for. My car still runs like new after all these years. Because of John's customer service and the services performed on my car, I will continue to be a loyal customer as well as refer other customers to Delray Toyota. Job well done!!

Jhk

Aug 26, 2016

This is our 3rd Avalon purchase fromEd Morse. It was, by far, the best experience we have had.

Bruce

Aug 24, 2016

Due to the age of my Highlander a long list of preventative maintenance items were handled efficiently and as promised. Steve is always very helpful.

2745

Aug 24, 2016

The service agent was super.i can't rave enough about her .her name is donnamarie. Thanks for the loner car,also the bagels were great.thank you

Nadine S

Aug 24, 2016

Excellent service and facility. (Why is my review not accepted unless it is so many words. I am finding this need annoying.)

Leroy Jenkins

Aug 24, 2016

Was quick, courteous. A lot of work done for a reasonable price especially considering its the dealer. J Allsop the writer, gave us no pressure recommendations/advice for necessary work.

Barry H

Aug 24, 2016

Extremely pleasant experience,my car was ready within 5 minutes of the estimate I was given. The 5 toyota a I have bought and had serviced at Ed morse have all performed extremely well. The only reason I have traded to new Toyotas was due to changing needs not because of any problems with our vehicles.

EAH33076

Aug 23, 2016

For many years we have brought our cars to Dave Romeo at Delray Toyota.Each and every time Dave surpasses our expectations on service!What a great asset this dealer has with having Dave Romeo as the service manager!!

Linda Wilson

Aug 23, 2016

Ease of purchase.large selection of new vehicles and competitive pricing.salesman was very professional and spent the needed time with us .would buy from there again.

Rosalie Rhodes

Aug 23, 2016

Chris Allsop was an excellent representative for Ed Morse Automotive. He handled the matter fast and wast most efficient. He is most courteous.

George Moore

Aug 23, 2016

Service finished in less than an hour. Service area very pleasant and service consultant was friendly and knowlegable.

Alejandro Machado

Aug 23, 2016

Great service by Romeo. Great facilities and and fast service.

jaime094

Aug 22, 2016

My wife and I have been coming to this dealership for 5 years. We are always very satisfied with all aspects of service for both of our cars- hers isn't even a Toyota!

Dishawn Woods

Aug 22, 2016

The experience was great. . . . . .. . . . . . . . . . .. . . . ... . . . . .. . . . . . . .. . . . . . . . . . . ............................................................................................................................

marilyn lowell

Aug 22, 2016

Service was excellent. Chris is the best just like his father. Will continue to get my service here.Thanks,

AWBoca

Aug 21, 2016

The Service Dept is excellent, providing a friendly and efficient drop off experience and finishing quicker than estimated without wasting our time. We bring all our Toyota and Lexus vehicles here for service.

bmantell

Aug 20, 2016

My service visit was for a normal check-up. Chris took care of it most satisfactorily. He asked if there was any problems. My one qurstion was resolved immediately.

Sam Savitz

Aug 20, 2016

I have been servicing our cars with Ed Morse since 2003, and have always been pleased. Since Susan Fox left, I am working with Donna Pacifico, and couldn't be more satisfied. She always takes her time to understand my requests, explain everything clearly, and makes sure my cars receive first-class service.

Dave C.

Aug 20, 2016

I took my vehicle to Ed Morse Delray Toyota for minor cosmetic repairs. As always, they were truly professional and completely attentive. Service Manager, David Romeo, makes sure that I am completely happy with the service and my experience at the dealership was first-rate. Myself along with many of my friends and family are loyal customers to Delray Toyota due to the care we receive when having our cars serviced.

Giedre

Aug 18, 2016

Steve Baez is the best! Very professional and qualified! Highly recommend!

joanne

Aug 17, 2016

As were my last several purchases from Ed Morse Delray Toyota, the experience was second to none. The salesman was helpful and understanding of our needs. The finance manager was the second step in a great experience and he got us a great rate. I would and have recommended this dealership to anyone looking to buy a vehicle.

carmen oliveira

Aug 16, 2016

I went to change my oil, Shawn was very attentive and helpful in all my needs. I waited for the car and it did not take long. Shawn gave me some suggestions about what my car needed. He was very precise.

Martha

Aug 16, 2016

This is the only dealership I've ever known that doesn't gouge or recommend unneeded repairs. Advisors always take time to discuss things. I'm very happy.

Steven Relin

Aug 16, 2016

Exceptional service. Dealer picked up the car and delivered it back. No pressure to do any extras.

alih12171

Aug 15, 2016

Donna Pacifico is a great service rep. she explains everything and she is honest about it. She is always friendly and has a smile on her face! The work was standard and done in a timely manner. I thought My car was washed after though but it wasn't

Kelly L.

Aug 14, 2016

Toyota has always treated me right and Steve is always looking out for me. They have earned my trust. I feel safer on the road knowing that Toyota mechanics maintain my car and I think the give me very fair pricing.

Dr Herb

Aug 14, 2016

I was treated very well by the service representative, Nate. He answered my questions. I followed the recommendation for the filters in the car. I plan to come back at another time for wheel alignment. All of the time at the dealership was good.I recommend Ed Morse to other people I know.

Sally

Aug 14, 2016

We allways have had great service on both our vechiles on, Steve always keeps up on what is going on with a call,& a ride if needed Thanks

Brian White

Aug 14, 2016

Scott was very good. The work was done quickly and I ad on my way in no time

Adriana Moreno

Aug 13, 2016

I went in to change my tires. I got a great deal and professional attention. I am very please with the high level of service that I always receive.

Jo

Aug 13, 2016

My engine light had gone on in my 2014 Hybrid. I called Donna Pacifico and she was wonderful and got me in the next day with Chris Allsopp. He was very nice and suggested that since I was 900 miles away from my next check up to have them all done. It was nice he save me a trip.

Arnold Fassman

Aug 13, 2016

Our salesman, Jermaine Bell, was informative and professional without being overbearing or pushy.We would not hesitate, for even a moment, to come back and buy from this dealership again.

LAWRENCE CORSARO

Aug 13, 2016

EXCELLENT SERVICE, QUALITY OF REPAIR. OVERALL FACILITIES ALL 5 STARS

michael Dorkin

Aug 12, 2016

It was such pleasure to work with such highly regarded salesmen and financial adviser.Frank was such a pleasure to work with,he guided my wife and i to what we wanted to hear and we both trusted him..He is without a doubt a great asset to Ed Morse.Ben was also a great professional ,he took such good care of us and guided us in the right path to make this deal work.The most important person in your dealership is Bryan Deney,he was my first salesmen,that i met in Ed Morse 3 years ago,and he was the main reason for me to come back. Thank you for taking good care of us.

alnap

Aug 12, 2016

My 2002 Highlander needed a timing belt replacement. I brought my car in for service on Thursday and it was ready the following day. I also was given transportation back and forth to my home in the meantime. Two other requests I made in addition were followed up as well. I would highly rec-commend to others this dealership for any service work needed. Thanks again!

Frida

Aug 11, 2016

My husband was in as soon as he got there. That day I didn't have an appointment and inspite that my husband told me he had a good experience. The person in charge was welcoming and efficient, his name Scott Udell.

douglas gipson

Aug 11, 2016

my Prius was serviced in less than 1 hour, including a car wash. Scott Udall was fast and on the ball. i had an excellent experience with all in the service dept. quality service promptly , i like it a lot,

Mr. Vo

Aug 11, 2016

i love your dealership customer service in compare to the dealership near my home in Coral Springs.i much prefer to come to Ed Morse over any dealership in the S. Florida area.thank you.

My lease was up soon. George Shapiro

Aug 11, 2016

All 5 star. Truly exceptional! Especially Joe Giordano

B.A.S.

Aug 11, 2016

Everything went all at a good pace. Service was fast and the waiting area is great. Nice operation.

Gail L Lanning

Aug 10, 2016

I am so dedicated to Donna Pacifico and her team that when my 2013 Prius reached the end of the complimentary maintenance agreement, I bought at 2015 Prius to stay in the loop! Ms. Pacifico is dedicated to customer satisfaction. She takes the time to treat her customers AND their cars with respect and attention to detail. Ms. Pacificao gives the best personalized service with genuine warmth and professionalism. Everyone on the team is friendly and helpful. I would not shop anywhere else as I know and trust the Ed Morse Delray Toyota. Thank you for asking!

Bri

Aug 10, 2016

Very friendly staff, able to get appointment the same day, comfortable waiting area.

HH1776

Aug 9, 2016

Have been leasing cars from this dealership for several years and am always treated first class. Very happy with the service center and relationship with my sales manager.

Alvin Shapiro

Aug 9, 2016

Service Manager very good. Give me a break. I just had an oil change. Do you need 50 words for that? Typical beauracracy!

Allan

Aug 9, 2016

Delray Toyota has great service. Donna Pacifico is exceptional.

happy

Aug 9, 2016

Stephen is a true professional. He greeted me as soon as I drove my car into garage. He is friendly asked the right questions. He met me in his office, told me what the 5000 mile check-up entailed. PROMISED TO GET WORK DONE IN A TIMELY MANNER . I,M SATISFIED WITH THE WORK DONE AND WITY STEPHEN. I WILL BE BACK FOR FUTURE SERVICES THANKS TO YOUR EMPLOYEES

Glenda Hamilton

Aug 8, 2016

Everyone I dealt with from the Receptionist,Stephen, Pierre,Richard and the young man who helped. Me with it my insurance, I m sorry I can't remember his name he has dark hair.

PDW2150

Aug 8, 2016

Scheduled service for my truck, and Shawn was my contact person. Shawn kept in contact with me on what my truck needed and asked what items I wanted to take care of while the truck was in. This was my first visit to this dealership and I will be bringing back my truck there from here on out. All the items that I had done were completed in a timely manner.

Car guy Georgia 1945

Aug 7, 2016

I like this visit and how I was treated, the explanation of service issues, especially the courteousness of the young man that help me! I explained to him about my last visit & how I didn't like how I was talked to!!

jdappoulos

Aug 7, 2016

I brought my truck in due to starting issues. Chris checked it and determined it was a battery issue. No hassles just professional dealings which I appreciated. Always have and will continue to service my Tundra at Ed Morse. Thank you. Jim Daopoulos

Scott Johnson

Aug 7, 2016

Chris was friendly and great! Clean and open waiting area. Side room for my children to wait. They enjoy that.

Earle Alls

Aug 7, 2016

Good service, but it took more time then I expected. I was there for 3hrs. to replace a tire. The reason stated was computer was down and the bill could not be printed.

Robert Hubert

Aug 7, 2016

Easy sales experience. Friendly and knowledgable.

Delores Begelman

Aug 7, 2016

extremely helpful in making decisions. No pressure.

Kim

Aug 7, 2016

Great job fixed windshield and breaks what more is there to say it was fine. !!!!!!!!!!!!

Camry owner

Aug 6, 2016

Satisfied customer. Plan to continue servicing car here. Bought the car new, and I have had servicing issues at other locations. Chris A is one of several service managers, and I will ask for him again.

John Toyota

Aug 6, 2016

Great to have met a new services associate since Chris Sheehan was on vacation. Friendly, quick, and efficient service even though I just dropped by.

linemanjoe

Aug 6, 2016

We have had a great experience with service department every time since buying our Rav4 there.Always prompt courteous serviceDavid Romeo and service department very good

Vicki

Aug 6, 2016

I had a very nice experience getting an oil change and tire rotation.

Ana fernandes

Aug 5, 2016

I had been to another Toyota dealer before and they tried everything to trick me into getting into a not so good deal for myself but yes for them. At Ed Morse Delray they were super honest and efficient! I don't see the name of the sales guy Lazaro that helped me in the selection below so I just wanted to keep that in mind. He was amazing !!!

ELS

Aug 5, 2016

Great service on getting tire replaced. Dropped vehicle off on my way to work and it was done before lunch. Shuttle service to my office is a real plus.

Marion Vandersteel

Aug 5, 2016

Was helped by customer service rep, I thing his name was JT (new, in training that day). He was excellent. Very nice and courteous. He was working with Steve Baer, who introduced him to me. Both were very helpful. Service (maintenance) was completed quickly. At all times, the rep accompanied me to where I had to go. Car was washed. An added plus.

Shiqing

Aug 5, 2016

The service was great, great at following up. i think i would definitely come back for my future car purchase

Daniel

Aug 5, 2016

I always receive the best and personalized care from Ed Morse Delray Toyota, and specifically with the service agent who has been servicing my car for the last 10 years, Donna Marie Pacifico. She, alongside David Romeo, her supervisor, have treated me with the kind of attention and care that I would expect from someone like myself who has been loyal to Delray Toyota since 2002. Sure, I pay more than I would pay at some independent repair shop, but I have the guarantee that what gets done will be done right, with Toyota parts, and with a guarantee that if it is not done right, I can take it back so it will be set right. However, I should mention that to date I have never had to return for something not being done properly.

Colin

Aug 5, 2016

Fast friendly service. I always bring my vehicle there for servicing.

Jennifer

Aug 5, 2016

Scott is always professional and on time. Follows up and ensures a fantastic experience.

Irwin Metviner

Aug 5, 2016

Very efficient service. Service was prompt and buyingexperience was easy.

mortynorty

Aug 4, 2016

The first time I was there i was told that the quote that I was given is not available. I had to walk out and go home. If the salesman did not call me and asked me to come back, I would have gone to another dealer

PODN FOODIE

Aug 4, 2016

Trusting your service adviser to interpret not only what may be wrong with your 11 year old car (from the technicians) but also understanding your approach to repairs, is very important...I trust Donna Pacifico...she understands my point of view and works within those parameters...I also like the transport provided to and from while waiting for repairs to be done (Greg was great!..took me to plaza for lunch and picked me up pronto)....If I need to get a new car, it will definitely be purchased from Ed Morse....their service department is great!!

Doug205

Aug 4, 2016

Donna outlined and prioritized what service was needed. I appreciate that as it helps me make a cost effective decision based on need and budget.

Luis

Aug 4, 2016

I like how the service department works based on appointments. The trestment is courteous and professional, and honest. The facility is clean and ample, and the waiting area is very adequate.

Sek316

Aug 4, 2016

Stephan had us in and out. And made sure everything else was safe too. I only continue to go back to dealer even though I am way past my warranty bc of Stephan

George921

Aug 4, 2016

Two reasons we stay with Toyota:#1 - Quality & Longevity of vehicles #2 - We "TRUST" in JOHN ALLSOPP Period!! ********** However, the prices are really starting to get a little high and for that reason we may have to look into other options in the near future as our vehicles are getting of age.

Rlb

Aug 4, 2016

We keep cars a long time. Our expectations were met. This is the second car we have bought at Delray Toyota . Derek gave us test drive and things went smoothly from there.

lori smith

Aug 4, 2016

Staff was very friendly and I was in and out in less then an hour.My car needed a part so Mike told me he would order one .The only thing was I called to follow up on it a week later and itwas never ordered but after he found out it was not ordered .he ordered it right away and took about 3 days to get in.I am going back this weekend for them to fix the micropone.

Jay S.

Aug 4, 2016

Susan Fox, my service writer takes care of everything. She is awesome. This is my 4th Prius purchased/leased from this dealer.

Ken schenck

Aug 4, 2016

No complaints on the checkup. They were polite and did a good job on the checkup.

mel mednick

Aug 4, 2016

as always Steve Biaz and your staff was right on target with every thing

Larry Sherry

Aug 4, 2016

I was visiting from Virginia.!I was treated as if I was a regular customer coming in for monthly service.

Phyllis Kaplan

Aug 4, 2016

I had new tires put on and some service done. I did not mind waiting. I have been using Delray Toyota for years. John is terrific!

RITA

Aug 2, 2016

I AM VERY PLEASED WITH THE SERVICE I RECEIVED FROM JERMAINE BELL AND RICK SANSOVINI. THEY WERE BOTH TRULY EXCEPTIONAL. THEY WERE BOTH VERY PROFESSIONAL AND PLEASANT.....JERMAINE WAS A VERY PATIENT MAN........

mlbarrera

Aug 1, 2016

Everyone that was involved was very nice and helpful. Took their time in explaining in detail what I needed to know; making everything clear. Made the experience of purchasing my car stress free.

max2016

Aug 1, 2016

The financing of our new car was easy with Ben and Lionel helped get us the vehicle we needed. The easiest car buying experience we had yet.

Jacques Lapierre

Jul 31, 2016

Wayne Feldman did an excellent job to make sure we are satisfied with the lease. He worked diligently with the sales manager and the Business Manager to close out the deal. He deserve to be recognized. Ben the business Manager was so amiable I could not resist signing the paperwork.

Naomi Kessler

Jul 29, 2016

The whole process was extremely easy. The sales people were very helpful.

victor2330

Jul 28, 2016

Ed Morse Delray Toyota was very excellent in the way that they were very attentive to customers and had a professional environment. It was a great experience to work with Jose Yap because he help us with all the questions and offered us a huge deal.

LoriAnn Santarpia

Jul 28, 2016

I've been a FORD girl for the past 10years and went into the Toyota dealership to check out the Highlander...I BOUGHT IT THAT DAY!!! Everything about this car/SUV is FABULOUS; the "ride" is so smooth, it rides like a car and the (4) captains chairs makes everyone feel like they are in the driver's seat! This is the BEST car I've ever driven...I Love It!! Would recommend my salesmen, Pierre Laguerre at Delray Ed Morse Toyota to Everyone...very professional, not pushy and showed me how to work all of the bells and whistles!

Eddy Mathieu

Jul 28, 2016

I purchased a new 2016 Toyota Tacoma from Ed Morse Delray on July 15, 2016. I also decided to pay the dealer to have a leather package installed on the vehicle. The additional cost of the leather was $1,600 plus tax. A final amount to be financed was negotiated and agreed upon with the sales manager. This amount included the payoff balance, the equity in my trade as well as the add-on leather package that I decided to buy with the new vehicle. After all of the paperwork was signed, I took delivery of the vehicle with a Due Slip which states leather. The Finance Manager assured me that this slip was all I needed to present to the Services Dept. to have the leather installed. A couple days later, I made several attempts to schedule an appropriate time to return the vehicle for the leather installation. I got nowhere with the service department on that front. Fed up with the runaround, I contacted the Finance Manager to cancel the leather package that I purchased and requested a refund for such. He immediately proceeded to tell me that he forgot to charge me for the leather, and if I wanted to have leather installed on the vehicle, I will need to pay for it. I reminded him that we covered the numbers several times in his office before accepting delivery of the car.The ridiculous thing here is that I have already paid for it. I have a dealer due slip that was supposed to give me the assurance that this sort of thing would not happen to me. I would like for this dealership to honor its agreement or refund me the money paid for the leather package that I purchased.

Joan

Jul 25, 2016

I had a completely satisfying experience buying my car. It could not have gone better

OSMugs

Jul 12, 2016

I've purchased many cars through Ed Morse Delray Toyota and have them all serviced through their service department. The service department under the leadership of Dave Romeo is the epitome of how a service department should operate. Dave is honest, reliable, and trustworthy, something you don't often find in this industry. The quality of work is exceptional and wait time is very reasonable. Just got my 2000 Avalon serviced today with yet again outstanding service. Thank you Dave for making us feel like family. We are customers for life.

TerriChris

Jun 5, 2016

I feel that I must write this review to let everyone know what a great experience it is to work with David Romeo at this dealership. He is consistently pleasant but more than that is honest and thorough. I now take all of my cars to this Toyota dealership in Delray Beach. When it came time to buy a new Toyota of coarse I went to David for advice. He walked me to the a gentleman by the name of Chris Clark. He made sure that he understood just what it was we wanted out of our new vehicle and who would be our best fit. We were introduced to Jermaine Bell. He took over and made our purchase simple, smooth and believable it or not.... enjoyable. Who would have thought! We purchased our 2016 4Runner and couldn't be happier. Everyone from service all the way through the finance and paperwork were great.

joanne

May 27, 2016

Once again, Ed Morse Delray Toyota / Scion's service department has shown why they are the best in the business. Service Manager, David Romeo, goes above and beyond to make you feel like a valued customer. In a world where everyone is in business just to make a buck, rest assured that this is truly a person and business that cares about the quality of service and customer service as much as anything. I recommend this place for all of your service needs. I am sold as a lifelong customer.

Janice

May 27, 2016

Again I was not disappointed in the service and professionalism of David Romeo and his staff. Not only is he courteous and knowledgeable about his product, he was able to discuss future buying/leasing options with me. He knows my driving habits and preferences, and he will refer me to right person when the time comes. My next Toyota will be the fifth for me from Ed Morse thanks to Dave. I also referred two people I met later that day to him. Thanks, again.

JD Toyota fan

May 26, 2016

Again I was not disappointed in the service and professionalism of David Romeo and his staff. Not only is he courteous and knowledgeable about his product, he was able to discuss future buying/leasing options with me. He knows my driving habits and preferences, and he will refer me to right person when the time comes. My next Toyota will be the fifth for me from Ed Morse thanks to Dave. I also referred two people I met later that day to him. Thanks, again.

Janice and Bob

May 25, 2016

You can copy your review and paste it on any of the review websites below: As usual, David Romeo handled all his customers who were waiting with ease and courtesy. I have enjoyed superior service from David since I bought my first of four Avalons. He is not only an excellent service manager, he is knowledgeable about new models, lease deals, and performance gearing his comments to me since he knows my driving habits and preferences. I referred two people to him last night while at a graduation party. One has a Toyota and is new in town and the other may be interested in a new car next model year. I, myself, will probably be a buyer again when the new Avalon model comes out at 2018. d

CJ Mann

Apr 5, 2016

I purchased a Toyota Corolla, because I wanted a smaller vehicle than the Toyota Camry, which I have driven for the past 9 years. I just started a career in real estate last year, so I truly needed a new vehicle. Joe worked very hard to find one that filled my needs and budget. I was thinking of a white Corolla, but the silver was recommended by Joe Almeraris. He was so right! When I saw the silver one, it was gorgeous! My other friend who has dealt with Joe in the passed, was jealous. All of the individuals I dealt with at Ed Morris were extremely helpful and professional. Thank you for all the hard work. I truly appreciate. (CJ) Mann

Jennifer

Apr 5, 2016

I was recommended to Ed Morse by a coworker and I honestly have never had a more delightful experience with purchasing a car than I did with Jef Frankfort and Bogdan. The Insurance Representative was awesome and went to bat for me, as did all of the team members. I felt taken care of and appreciated! Great experience! Highly recommended!

kylew5

Mar 17, 2016

I researched any potential issues based on messages on my '10 Prius, called Toyota in advance to do a little research and ultimately they linked me up with Ed Morse Toyota Delray where I set an appointment with John Allsopp. Mr. Allsopp made it very clear to me in the beginning that he'd shoot me straight, and all of which was done. The issue I showed up for was indeed covered under warranty and I addressed some other routine stuff (battery, cabin filter, oil change, tire rotation, etc.) as well.Any applicable coupons that John had available to his use, were applied. He kept me very informed every step of the way as to what was being done to the vehicle. Long story short; I would trust this guy with my little sister and BOY is he handsome!!!!! Thanks, John Allsopp and Ed Morse Toyota Scion Delray Beach

Tundra Groovin

Mar 17, 2016

I came in for a Tacoma and left with a far better vehicle at a great price (Tundra). Everyone was polite, helpful and professional. Finance was a breeze and I'm more pleased than I anticipated.

Lulu2you

Mar 5, 2016

We visited this dealership as we were interested in a Camry SE with extra bells & whistles. We were ready to go forward with the deal (Derek Kadian was our salesman) but we wanted the car in Pre Dawn Mica. Apparently they didn't have this color car in stock & wouldn't/couldn't get it from another dealership. They only wanted to sell us the white which we didn't want. When we asked for the price of the Camry it wasn't provided.Then Kent Smith a "manager" came out & told us he has a special Avalon with a special deal for us.Firstly, this was clearly a bait & switch. Then Kent Smith wouldn't give us the price even though we asked several times. Our trade in value was raised $4000 in 5 minutes but he still wouldn't give us a number on the Avalon price. This allowed him to manipulate the numbers without us having all the figures.We got up & left & while we were about to drive away Derek came running after us & the lease rate was reduced $100 if we would come back.Obviously we didn't & would never return to that dealership.

Sisterly Love

Feb 26, 2016

My sister and I came in for a specific car we saw online and met with Shawn Hossain. Not only were we pleased with the presentation of the car but the service was beyond what we expected. Shawn was down to earth, very helpful, knowledgeable and talked to us not only as a customer but he also talked to us like we were family. He walked us through the steps and made sure that I was comfortable the entire time I was there. This car was for myself and my three small kids. We couldn't feel more blessed to not only have a safe, reliable car but also made a new good friend at Toyota. Thank you all for this experience as we will never forget it and will be back for any future purchases! We would definitely recommend anyone to come to this dealership and ask for Shawn Hossain, he is the man!

BLou

Feb 25, 2016

I took my Chrysler Aspen in for service for a full health check-up. Sincere, courteous, knowledgable, professional, trustworthy etc..... need I say more. You won't find a better service representative better than this guy, David Romeo. The service on my vehicle was top notch as well. I have a Dodge/Chrysler dealer within 5 minutes of my house but will always drive the extra 30 minutes as a result of the service I get at Delray Toyota and David Romeo. Thank you once again!!!!!

a snowbird from Illinois

Feb 25, 2016

brought in our 2007 Camry for its 6th 80K mile service. Also we had a strange sound from the front suspension when we went over a speed bump Scott toke the car a found that a clip had come off an air dam under the car. Not a very expensive repair They replaced the clips completed the required service and I was out and on my in just over 2 hours. Great service

SusanDB

Feb 23, 2016

I have gone to this dealership for service for many years, and have always been pleased with their customer service and the entire experience. David Romeo is the reason why I will continue going there for service even though I have moved an hour away.

TRDSupercharged

Feb 19, 2016

Simply the best place to service your car. I have a Toyota and a Nissan and both vehicles are taken to Ed Morse Toyota. The work is always done right and my 2000 Avalon is still running like new. New facility is gorgeous. All staff members go above and beyond to exceed your expectations. The waiting is nice and even has a place for kid activities. Highly recommend these guys especially Dave Romeo. He has been servicing my vehicles for over 12 years.

NicoleB

Feb 17, 2016

We do not mind driving from Pompano Beach to get service. The only place our family can trust with our cars. Dave Romeo and his staff are by far the BEST. Most professional, knowledgable, group of people. This will be the only place we continue to get service on our cars.

G. Mousekowitz

Feb 13, 2016

I live in Coral Springs and have a Toyota dealer approximately 7 minutes away but I choose to travel to Delray Toyota to have my truck serviced. The staff at Delray Toyota are friendly and treat each customer like family. I have never had a problem with any service preformed on my truck, nor any staff member. If necessary, they have always provided me with a loaner car. I have recommended this dealership to family and friends. Thanks you Delray Toyota for being friendly, fast and efficient.

Happycustomer

Feb 10, 2016

My experience spans over 10 years with this Dealership with not only my personal purchases, but several of my family members as well. Why do I return, SERVICE, SERVICE, SERVICE after my purchase. David Romeo, Service Manager has consistently over performed with his immediate response and service every time I had need assistance with my vehicle and provides a total VIP experience. On a recent trip to show property in the Boynton area, I picked up a piece in my tire, which rendered driving impossible. The lock nut key I had on hand had failed, preventing our attempt to change the tire. I reached out to David Romeo who promptly dispatched a master key set to allow us to change the tire and proceed with my client. UNBELIEVABLE CUSTOMER SERVICE ABOVE and BEYOND! I greatly appreciate David's courtesy, knowledge and experience. So much so, I definitely wanted to write this review!

sheri holtz

Feb 4, 2016

Every time is a wonderful service experience. Steve Baez treats me like VIP and he is as professional and knowledgeable as they come. If you are in need of service make sure you ask for Steve Baez.

My Camry

Jan 27, 2016

Dave Romeo and his staff came highly recommended and after my first experience I can certainly see why! I was so impressed, I drive from the north end of Palm Beach County south to Delray for my vehicle service needs. Not only do we have our Toyota serviced by Romeo but we also bring our Dodge and Lexus to his service department. Top notch!!!

BLou

Jan 22, 2016

I brought my vehicle in for basic scheduled maintenance today. WOW!!! SImply put, perfection at it's best! My service representative was Dave Romeo. What a guy! Professional, courteous, sincere, knowledgeable, friendly, funny, had a positive attitude and was very professional. I've been to Delray Toyota and somehow Mr. Romeo and the staff at Delray get better each time. Thank you Dave Romeo and Delray staff!!! I can't wait for my next scheduled maintenance.

chkstar

Dec 28, 2015

This is my 4th Prius I have bought or leased from this dealer. Each experience was excellent, but this latest lease was the best to date. My salesperson, Jermaine Bell was personable and knowledgeable. When I met with him 2 weeks prior, I was looking for the 2016 Prius, which was not yet available. He suggested a shorter (2 year) lease on the 2015 so that I could get out of my current 39 month lease (as I was running out of mileage) This way I could wait for the 2016 design until all the initial "Bugs" are worked out of it. Also with Toyotathon and the loyalty rebate it was a good time to lease. I gave that some serious consideration and as I love my 2013 Prius, this would be the same vehicle and no learning curve. This was a good idea. When I returned to make the deal, he was able to get me the Prius 3 2015 for the 2 year lease at a price I could afford. The actual purchase experience was wonderful. It was the shortest amount of time of any pervious purchase and both he and the Business Manager (Brian I think) explained each required signature and what I was signing. The car was presented in perfect order all prepped with a full tank of gas. I have only about 50 miles on it as of this writing, but everything seems to be as expected or better (After all, it's a Toyota). I am thrilled with the experience and ALWAYS recommend Delray Toyota because of experiences like this and also my service writer, Susan Fox and the Service Department. Thank You for a great experience.

ianrose

Dec 14, 2015

Visited the dealer to look to buy a Scion TC. I like Scion since they offer a "pure price" Pure Price was created to avoid haggling and create a transparent sales process. This dealer has choose to circumvent the "pure price" by adding an addendum beside the Factory Window sticker. The same mats the service department sells for $135 are sold for $299. Nitrous in the tires costs pennies, and is priced at $399. A safety kit that can be purchased any where else for less than $40 is priced at $199. So while they advertise "No Dealer Fees". This is a clear deception, since they load the car with overpriced accessories. When I asked the sales person if the items could be removed they said No and that in place of a dealer fee they decided to add these items for profit. I will travel to a dealership that is honest and open. Every business should make a profit, but to do it by deceptive practices as such takes away from the car buying experience.

ufgator1993

Dec 12, 2015

I have been going to Delray Toyota for many years and I am still very happy each and every time I leave the facility. The staff are helpful and friendly. The manager, Dave Romeo, is an incredible asset to their company. He goes out of his way to help and expedite your visit to the service department. He is friendly and seems genuinely concerned that you are happy with the service you receive.

pug22

Dec 8, 2015

I was driving on I-95 & my service light came on. It was time for my tire rotation, so I called Dave Romeo to see when was best for him to to service my car, and he said bring it right now. he was waiting formed to arrive & had me out of the dealer within 30 minutes. He is always super friendly and efficient which is why I choose to drive past several other Toyota dealers to deal with him.

jboud13

Dec 5, 2015

I recently brought my truck in for AC service. I live a mile from Al Hendrickson Toyota, but travel to Delray for the quality of service and care that I receive from David Romeo at Ed Morse. I will continue to recommend Ed Morse Delray Toyota to my friends and family for purchasing new vehicles and service. I have only positive experiences as a customer for the last 9 years.

Dr Sam

Nov 29, 2015

This was simply the best experience we have EVER HAD when purchasing a vehicle! The entire staff from the receptionist to the Internet team to the sales team were amazing. We never felt pressured . We have been in south Florida for our entire lives purchasing many cars throughout the last 45 years from Miami to West Palm Beach and as such most of those experiences were difficult and very time consuming. This was actually fun... I would absolutely tell everyone to shop here quite frankly we are actually looking forward to our next car purchase and it will only be from the great team at Ed Morse Delray Toyota!This dealership over achieved our expectations and provided well over aa A+++ rating !

Matt8483

Nov 27, 2015

I travel all the way from Pompano Beach to visit this service center because of the phenomenonal service I receive from Dave Romeo. There are plenty of Toyota dealers closer to my house but I know from experience (I've owned cars for the last 15 years) that not all are created equal. Dave Romeo goes above and beyond to make sure my 2013 Toyota Avalon is always running like new. I will continue to buy my cars from Ed Morse Delray because quality service centers are so hard to find.

Raanderson2014

Nov 26, 2015

I travel to this dealership for service all the way from Parkland because of the excellent service I consistently receive. David Romeo and the service team always treat me like family which is why I keep coming back. I highly recommend this dealership for service no matter what type of vehicle you have.

Heavenblu4u

Nov 20, 2015

As always very satisfied with the service department, specially with John Allsop, he is a very knowledgable and friendly person, he always gladly takes care oh his customers and listens to their needs. He is the reason why I go to Ed morse Delray Toyota to service my two Toyotas even though I live about three miles from West Palm Beach Toyota. I would like to praise Mr Allsop and say: Thank you !!!.

Marvin K

Nov 18, 2015

I leased a Prius II. The service was exceptional. Sansovini and Haber are pleasant and congenial and made the process of leasing a car acceptable!

Steve

Nov 7, 2015

For the last few years since moving to South Florida I had been using the service department with a service advisor John Allsop and had little issues until my last two visits, one with my Sequoia and then with my Scion Xb. First case was a charge for a service I declined .. clearly marked on receipt that I declined the service, but it was on the bill. I paid it but was not happy about it. The second which happened last week, I had an appointment for a Scion Boost 15k service, I was a too busy and sent my wife in for a simple oil change .. I had to change the front tires due to a neighborhood slashing a couple months ago and told her no rotation and certainly no car wash in their swirl master.. I called her over an hour past our appointment time to see if she was on the way home yet and she said she was still waiting. About 15 minutes later I get a call from her from John's office telling me they want to change the air filter and give it a 4 wheel alignment. I had just checked the filter last week and it was fine so i told her to decline it as well as the 4 wheel alignment as my family has been in the tire business since there have been wheels and tires and I did not notice any unusual wear. When I got home from work, I found the estimates for the air filter on my desk and couldn't believe they even tried to sell this to my wife ... "air induction special air filter" is what they called it ..and the price ... remember this is for a Scion Xb .. $139.95 ... !!!! Are you kidding me!! A K&N which is the highest rated for a race car is only $45 ... then I looked up the Scion specs and community forums and my cousin who is a Master Mechanic specializing in front ends and alignment, and found out that that the rear is not adjustable unless you use a special aftermarket kit which is not even advised. Basically the rear track is not adjustable ... but for $69.95 ..they can tell you they can.. this is outright FRAUD !!! Do you really think the mechanic or "Tech" Jean Francois should have tried to upsell these items on a 1 year old car ? or is it John in the service advisor? Either way they have lost a loyal customer and I would warn anyone looking for Toyota Service to try elsewhere!

Janice

Nov 7, 2015

I have had four Avalons and have always had them serviced at Ed Morse Delray Toyota. Thanks to Dave Romeo and his friendly staff, I have had nothing but excellent service and repairs. The courtesy, concern, and professionalism are top notch and keep me buying Toyotas!

joanne

Oct 29, 2015

This is truly a service center like no other. Service manager, David Romeo, makes you feel as if you are the most important customer in the world. I will continue to recommend this dealership to all of my family and friends because of this great service.

ZI

Oct 27, 2015

From the time I first contacted Stephen until Majed saw me drive home in my new car, my experience at Delray Toyota was better than excellent - it was phenomenal. Stephen and Majed were both very professional and easy to work with - they gave me a great price, and treated me with respect during the entire process. This was the first time I had ever contacted or been into Delray Toyota, and I must say it was a great experience! These two salesmen made it quick, easy, very pleasant, and a truly exceptional experience. Even those who helped with the finance (Michael) and the others I met at the dealership were all very professional. I definitely recommend Stephen, Majed, and Delray Toyota.

Cindy

Oct 23, 2015

I came BACK to this dealership because I'm pleased with them!! I always receive good, friendly, trustworthy service! And I continue to do business with them, because they, cont. to be good to me and I'm able to trust them! :) It's now a personal dedication. And yes, I speak only good words of them - they're a wonderful group!

Lisa B

Oct 16, 2015

I recently bought my 2014 Camry in for 20,000 mile maintenance. as usual, I called my service writer Steve B last minute and as usual he was accommodating and more then willing to squeeze me in and get the work done. He always make my visit an enjoyable one by making sure I am comfortable in the lounge while I wait and the work is always done in record time. Eric Silcox, the Service manager also came out to greet me and make sure that everything was to my satisfaction. Whenever I listen to my friends horror stories about their experiences dealing with the service they receive when they have to get work done I am thankful for the wonderful team at Delray Toyota and always recommend that they go their for any future service. Thank so much to both Steve and Eric for always making it a quick and easy experience for me. Lisa Ball

Michaelscheel

Oct 14, 2015

DON'T BE SCAMMED!!!! Do yourself a favor and DO NOT COME TO ED MORSE TOYOTA! By far the worst sales experience we have ever had (I've purchased 3 vehicles in the last 2 years.) This place is very unorganized, nobody seems to know anything about inventory. We were told they had the exact vehicle we were looking for (Toyota Tacoma), and after we drove 45 minutes from home to check it out, they proceeded to take us on a 20 minute golf cart drive to discover they didn't even have a single truck in stock, they just LIED to get us in the door. I had a very nice sales man, David **, so decided to give them another chance....HORRIBLE MISTAKE! After another 4 hours working out a deal, they lied and changed the terms we had agreed upon on the paperwork. When I brought up the change, I was told the sales manager was gone for the day and the entire process was a waste of time. I gave them many chances to make it right, since they had exactly the car I was looking for, but after this experience, I'm taking my business elsewhere! WORST DEALERSHIP EVER!!!

Auee

Oct 11, 2015

I went for my 10,000 Miles change oil and checkup for my 2013 Toyota Corolla. Mr. Steve Baez was the consultant and he explained that since my car had onky 6,000 Miles to it the oil didn't need to be changed since they use a special oil that didn't need to be changed just yet because of the low mileage to the car. He said that there will only be a tire rotation and a general check-up. I also requested for car clean and vacuum since I was there already and I was only charged an additional $20.00. Overall, I am very satisfied with the service of Ed Morse Toyota of Delray.

Grace

Oct 6, 2015

I love Donna Pacifico. She has always gone out of her way to help me out. She knows her stuff and makes me feel comfortable with making repair decisions. This time I called last minute and asked if I could pick the car up after hours. She accommodated all my requests.

DLove

Sep 27, 2015

I've dealt with other Toyota Dealerships and Service Centers in the past but Ed Morse Delray is the only one I will use now. Michael B. is "my" service guy. He is honest, he doesn't try to oversell me on things I don't need, so I trust him and Ed Morse Toyota Delray. In 2011 I purchased a 2009 Camry from Ed Morse Delray Toyota and it was a great experience! I got a great price on the car that I wanted and the staff were very helpful. All my service was done there. When my car was totaled this summer, I made a mistake by purchasing a 2014 Camry from Al Hendrickson Toyota. Honesty is not their priority, as I found out the hard and expensive way. Next time I purchase a car it will definitely be from Ed Morse and I will always have my cars serviced there, too.

sorryiboughtatoyota

Sep 25, 2015

I purchased a new Toyota and was recommended by Toyota Corporate to go to this dealership. I had my vehicle there twice, and to my dismay they did nothing to satisfy the issue. However they did cause great aggravation and insulted my intelligence by informing me that there is nothing wrong with my vehicle when i know that there is. I first met with Chris Sheehan, and he was very nice and tried to be helpful.On my second time in which was 3 days later I met with Chris Allsop who explained what the situation was and even knew what the problem was with my vehicle, but chose to inform me that nothing was wrong according to his standard. After speaking with a case manager at Toyota they suggested that I make a 3rd appointment with Eric in service, so they could open a technical case which they were supposed to do but never did.. This service adviser did not even have the decency to return any of my phone calls. I left 7 messages over the course of 4 days to make an appointment. If you want good customer service at a dealership that strives to take care of there customers. DO NOT GO TO ED MORSE. Its very frustrating to buy a 33000 car that you don't even have for a month that has been in service 6 times at 3 different dealerships.

Happy customer

Sep 22, 2015

Like always excellent customer service, John Allsop is a very knowledgeable , friendly and smiling person, always ready to help. We appreciate the way he treats us as customers, we brought our 2009 Yaris because the battery just died, I contacted him and had a quick response with what choices we had, next day everything was taken care of including the oil change and service. We have been Ed morse's Delray Toyota customers for quiet some time and John Allsop has played a huge roll in keeping us as customers, for that, we thank him.

Rperry

Sep 17, 2015

I have been going here for over a decade, specifically because of the service manager David Romeo! He welcomes me and treats me like I am his only customer:) David truly cares about his customers and his staff! Even when I was living in Jupiter, I would drive down to Delray for service. My mom drives over an hour and a half from Port Saint Lucie in order to have her Toyota serviced! My cousin drives an hour to get her Toyota serviced here as well! I will always go here and I recommend Delray Toyota and David Romeo to everyone I know:)

NicoleB

Sep 15, 2015

We drive all the way from Pompano Beach to get both of our Toyota serviced at Delray Toyota. Service manager Dave Romeo is by far the best, most friendly, honest service person anyone could ever ask for.We highly recommend this dealership and Servicenter to all our friends and family looking to buy a new car.

Boca Grandmother

Sep 15, 2015

I leased a 2016 Toyota Corolla. I am 76 years old and this is the first brand new car I have ever had. The experience was wonderful especially my sales associate as well as the finance manager and insurance agent. I am so excited about my new car and have told everyone about it and the wonderful experience I had at Ed Morse Toyota.

Gullible widow

Sep 14, 2015

DONT EVEN THINK OF GOING THERE!!! Im a 77 year old widow and they sure saw me coming. I went in for a 2015 Camry SE, 6 cyl. w/leather seats. I ended up with a 4 cylinder, cloth seat for more than a 6 cyl. would cost at another dealer. The salesman actually convinced me that I had to pay full sticker price if I wanted their special financing deal. Other dealers told me that was not true. He would not negotiate the price of the car. Then he told me that because my trade-in had been in an accident, he could only give me $2000 because the car could not be re-sold. I saw my old car on their website the following week for $6900. I went back the next day to cancel the deal, but because there is no 3 day cancellation on a car purchase in Florida they wouldn't even discuss it but they did give me $1000 off the price and redid the purchase agreement. What does that tell you? I blame myself for not doing my research before I went to Ed Morsebut they really did take advantage of me. DONT GO THERE!!!

Rabinovich

Sep 7, 2015

Ed Morse Delray Toyota Scion and David Romeo are my HEROES!!! My son and I were stranded with a dead battery at the mall on Saturday. I called David Romeo at 4:30pm - he walked me through everything I needed to do, and assured me we would be a priority today - Labor Day - a holiday of all days!! I was able to get a friend to jump start me so I could get my vehicle and 6-year-old son home! It wasn't pretty - that battery had seen its day. This morning, David contacted me to advise he was sending a tech to my home to replace my battery. I have NEVER had a dealership, let alone a service manager, treat me with such CARE!! The tech, Prat arrived and completed the installation within 15 minutes!! He was professional, courteous, and very knowledgeable! David followed up with me to be sure everything was handled and we were up and running again. I really cannot say enough about the wonderful service we receive from your dealership. David is a diamond and should be treated as such!! He treats us as if we are his own family, and sees to it this mom is never stranded!! THIS is why I travel from Coral Springs to Delray without hesitation. Your service!!! Wish there were more than 5 stars!!! :-)Thank you for ALWAYS treating us like family! We love Ed Morse Delray and wouldn't *trade* David Romeo for anything!!! ;-)With heartfelt gratitude,Patricia Rabinovich

Grandma D

Sep 6, 2015

I brought my 2007 Avalon to have the dashboard replaced. My service advisor, Susan Fox, was on top of things all along. When I received the letter from Toyota saying that they would cover the cracked, very sticky dashboard under an extended warranty they issued, I asked Susan when I might expect to have it replaced, and she made sure to follow up on it and let me know as soon as the parts were available for replacement. I needed a rental car for the day, and she contacted Enterprise to have them pick me up so I could get my rental for the day. She called me home to let me know that the replacement was coming along fine and that the car would be ready for pick up as scheduled, at 5:00 pm. The car was ready when I arrived, and Susan was most helpful to me. The new dashboard looks awesome!!! The fellow who went to the lot to pick up my car and bring it inside was also very respectful and efficient. I have only positive experiences to share about the service department and the people who work at this dealership. Their honesty and professionalism is equal to none.

BILL

Aug 25, 2015

IGOT TO THE APPT ON TIME at220 EACH TIME I'VE COME HERE I AM MORE SATISFIED BY THE JOB NOT ONLY BY JOHN ALSUPP , BUT ALSO BY THE JOB AND THE INTERACTIONS I 'VE HAD WITH JOHNS SON CHRIS ALSUPP. THESE 2 GUYS ARE THE MOST WELCOMING INDIVIDUALS I HAVE EVER MET. THEY HAVE BROUGHT THIS EXPERIENCE TO A AWARM THANKFUL TIME ,,,MUCH MORE PERSONAL THAN YOU WOULD THINK OF A BIG TOYOTA DEALERSHIP,,,,,I LOOK FORWARD TO COMING BACK AND HAVING THE GREAT EXPERIENCE ,,,THERE IS MUCH VALUE IN THIS SERVICE EXPERIENCE. THANK YOU, BILL SHAPIRO

SusanDB

Aug 20, 2015

Even after moving over an hour away, I have continued to come here for the excellent treatment I receive. Dave Romeo is the main reason I return year after year, but everything about the dealership is great.

Marcy K.

Aug 11, 2015

My shifter cable assembly broke on Sunday leaving my car inoperable. I called Susan Fox at 7:10a on Monday, and she, as always, was cheerful, sympathetic, and reassuring. She told me to have the car towed in and she'd see that it was fixed. She checked to see that the part was in stock, and she gave me a heads-up as to how long the repair would take. Fortunately, the waiting room provides work space and Internet (along with coffee and bagels!!!), so I just settled in and completed my work while I waited. Outside of the cost (even with the discount, which I certainly appreciated), the experience was as enjoyable as these types of situations can be. One of the reasons why I want to keep my car or buy another Toyota is the trust Susan has earned from me throughout the time she's been with the service dept. I've been taking my cars to Ed Morse Delray Toyota since I've lived in this area--25 years.

BLou

Aug 9, 2015

I recently brought my Chrysler Aspen in for service (preparing for a big road trip) at Ed Morse Delray Toyota. I met with Service Manager Dave Romeo (AMAZING GUY!!!!!! A TRUE PROFESSIONAL) I advised him of my upcoming trip and wanted a full check of my vehicle. Though I've already had my vehicle in for A/C issues at Chrysler 2xs in the past year (Chrysler said A/C is fine.......NOT) I mentioned the issue to Romeo who looked further into it. He found the A/C to be very low on Freon (good job Chrysler) with the the likely hood of a leak going on. Furthermore, Mr. Romeo advised as a result of the conditions of the front brakes and the belt, he wouldn't let his own family go on a road trip in this vehicle. All were replaced along with a oil change and tire rotation. After dropping off my vehicle, I had to get to work. As a result of looking into the A/C issue, the vehicle was kept overnight for further evaluation. To avoid any inconvenience, Mr. Romeo had the vehicle dropped off at my work the next day. SERIOUSLY, how can you beat customer service like that???? YOU CAN"T!!!! THANK YOU MR. DAVE ROMEO!!! I WILL ONLY USE ED MORSE DELRAY TOYOTA FOR ALL MY VEHICLES SERVICE NEEDS

SoFlaGScout

Aug 9, 2015

I purchased a 2015 Corolla. I started out in the service department with Chris because I came to have my airbag replaced in my '06 Corolla due to the recall. However, The mileage just recently turned to 150k and I knew in the next couple of months I would need a new car so I thought I would check things out. I met sales manager Bret who was very attentive to my needs (even looking up dimensions online to compare the new and my '06 model) and budget. He did not try to talk me in to more than I knew I could afford, and provided me with multiple options. I left with a new car and am very satisfied. Chris in service, the sales manager Bret and the business manager Rick were all personable, helped me feel relaxed, and made the experience pleasant I would highly recommend Ed Morse Toyota.

Michael culbreath

Aug 8, 2015

Service dept is awesome!!! I've been going to this dealership for quite some time and I must say it's hard to compete with such quality and dedication that delray Toyota puts in. Michael Baldassarra is my personal advisor and makes me feel just that way when my vehicles need servicing. Always going beyond the call is what I'm looking for and he never lets me down. Keep up the excellent work!!!!

belem123

Aug 6, 2015

I have been going to this dealer several years always bouncing from service consultant to service consultant. Finally I ended up with one of the best ones: Steve Baez. He not only was helpful and gave me the best price available. When something was not able to be fixed, he went ahead and did everything he could to make it work without any hassle. I trust him and would not go to any other dealer or service consultant but him. Thank you again Steve!!

Batguy68

Aug 4, 2015

The dealers were very nice and helpful and really took care of me and my vehicle. I felt confortable and relaxed while dealing with our transaction.

Robbie "O"

Aug 4, 2015

Dave Romeo (Service Manager) and his staff at Delray Toyota Scion are truly second to none! I drive our vehicles from Jupiter to this dealership for all my service needs! That includes Lexus and Dodge! They are prompt, courteous, and honest! Costs are fair and explained thoroughly, if they can save you money they most certainly will!!! My service experiences are so positive, I even purchased a Toyota from them...sales was awesome too! Susan Fox is a member of the service staff and she is just incredible!!!

Charlie

Jul 28, 2015

I brought in my 2012 Camry for maintenance. I was very satisfied with the service. I am extremely satisfied with Donna Pacifico as my service consultant. She is always pleasant, courteous and helpful. Wouldn't go to anyone else.

Sharyn

Jul 28, 2015

I called DonnaMarie at my local Toyota dealership to arrange to have my cer and my mothers car serviced. It was handled efficiently witha pleasant atmosphere and DonnaMarie made sure that the work was done promptly so we didn't have to wait long at all. DonnaMarie was attentive and very knowledgable, it was a pleasure working with her.

JTLCSW

Jul 26, 2015

We bought a 2015 Camry today. Our salesman, Danny Dias, was so helpful and informative. He was extremely patient and answered all of our many questions. I have been a Toyota owner previously and this was one of the best buying experiences I have had! I am once again a happy Camry owner!!!!!

Handaler

Jul 24, 2015

Bought a Toyota Venza Sales person was Frank Paciello who was extremely helpful and a pleasure to work with. everyone was extremely courteous and I would highly recommend the Ed Morse Toyota team and Frank to anyone looking for a new Car. Thank You all.

dawngraubert

Jul 15, 2015

Dave Romeo is always the best when it comes to service. I continually bring my Lexus for service as well as all of my previous cars. He always provides prompt and courteous service.

Katherine Henry

Jul 14, 2015

I absolutely love the customer service! Even though my mom gave a hard time, they were patient and really kind.

Jody LM

Jul 12, 2015

Routine 30,000 mile tuneup. Had a scheduled appointment. Arrived on time, waited and was told car would be ready within 90-120 minutes... And it was. Donna, my regular service advisor was off on this day, so Chris covered for her. No issue. Extremely polite, helpful, courteous, and knowledgable. Pleasure yo work with. Thank you.

misty k

Jul 10, 2015

I got the camry. Your lending staff worked tirelessly with me even after closing. They helped me get the car I really wanted in a way that I could afford. Your in house allstate person found me more ways to save than my original allstate agent. My salesman was Jesus. This guy was great. He went above and beyond and made what can be a stressful purchase so much easier. The gentleman that did my paperwork for the lease was amazing. Can't say enough nice things about my experience with Ed Morse Toyota. Professional, considerate and even a fun golf cart ride to look at cars! I recommended Ed Morse Toyota to 4 more people so far!

Rosario

Jun 30, 2015

I purchased yesterday a Kia Seoul. It was my first car and my credit it wasn't so good, but they help me to leave the dealer driving my car. The personal were very helpful and explained everything to me. Certainly I will refer this place to all my friends!!

BLou

Jun 26, 2015

I recently noticed a nail in the sidewall of my tire. Living in northern West Palm Beach and working in Deerfield Beach, I was stressed because I had to be at work in 9 hours. Risking it, I drove to work very carefully since I hadn't lost any tire pressure yet. And YES I made it to work. Now my only issue was getting my newly purchased car to DELRAY TOYOTA. I called service and spoke to Service Manager, DAVE ROMEO. Let me just say, he treated me like I was Mr. Delray Toyota. Courteous, extremely accommodating, professional, friendly, etc. Mr. Romeo had my vehicle picked up for service from my Deerfield Beach job and later returned to me the same day all while I worked. How can you beat that......YOU CAN'T!!!!! Thank you DAVE ROMEO!!!!!

Susan

Jun 26, 2015

I purchased a 2015 Rav 4 and my salesman was Bret Grebow. I had a terrific time buying the car. Bret was personal, informative and I never felt rushed or pressured. Everyone was friendly and pleasant even though they weren't part of my purchase. I would definitely recommend this dealership.

Cudagus

Jun 25, 2015

Very happy with this new 2015 Toyota. Firm seats, power seat mover. Employees at this location in Delray are the best. Never pushy, always truthful and that means so much. Toyota is a dependable automobile. A

Dr. Joan Anne Villanti and family

Jun 24, 2015

I have an older Toyota Matrix that has been very reliable. I have taken it to Ed Morse Toyota for service as well as my family's Toyotas. Donna Marie Pacifico has taken care of us with professionalism, caring, friendship and ultimate Customer Service. She is the reason we return and refer everyone to Ed Morse Toyota for service and sales. Thank you Donna for all your help.

jboud13

Jun 13, 2015

David Romeo is the best. Every time we need service on our vehicles, he goes above and beyond. We live less than a mile from Al Hendrickson Toyota, but we will drive 30 plus miles for the incredible service that we receive at Ed Morse.

Manny2002

Jun 5, 2015

I went to the dealer with the intention of getting a compact pick up truck. Was looking at used from private parties, some pre-owned at the dealers and some other new ones (such as the 2015 Colorado and the 2015 Canyon). The staff at Ed Morse were extremely helpful, not pushy, didn't feel any obligation but provided me with all information needed and with a great deal. The purchase experience was seamless, all personnel were very well coordinated, the dealer looks immaculate and most likely I will be taking my car there for maintenance. Mr Fethi El Ayadi's approach to the sale and attention to our needs were key on deciding to get this truck. I will be definitely recommending Ed Morse Toyota and will refer acquaintances and friends to Mr El Ayadi. Thanks for such a great buying experience.

mickyy47

Jun 2, 2015

Again I must post the most excellent service I received at the service dept. particularly with Dave Romeo and Mike Baldeserra. Top notch, took care of me and my car with no problem. Thanks again!

Zapdrive5

Jun 1, 2015

We came in for routing service. We were treated professionally with great courtesy and care. The wait was pleasant. The wifi connection is much appreciated.

radameg

Jun 1, 2015

I recently brought in my 2015 Camry SE for warranty service. The Service Tech, Kyle, was professional, informative, and knowledgeable.

Darlene94

May 31, 2015

When our lease expired, we were very apprehensive about whether or not my husband would be able to test drive a new vehicle since he had suffered a severe accident. We spoke with Chris Clark, who assured us that whatever the time frame would be, he would assist us in every way to assure that we would have no complications in achieving our goal of getting a new lease. True to his word, the process he set up for us to follow was truly outstanding.

Ellspry

May 27, 2015

I have been working with Dave Romeo as his service client for 11 years . He is extremely professional and efficient. I recently bought another Toyota there just because I would never take my car anywhere else to be serviced. I trust Dave and I always receive excellent customer service from him.

Steve Z

May 26, 2015

A restaurant valet lost my car keys, called up and was told even though they were closing at 2:00pm because of holiday I could come in giving at least a 1 hours time to make a key. Went to Sean who is excellent by the way, and he got us right in and we were out in about 50 minutes, always a great experience, thank you!!

Andres

May 21, 2015

My story is very simple, every time I come to Ed Morse Delray Toyota is a very nice experience and I get excellent service and great customer service. I would like to praise the professionalism and super excellent customer service from John Allsop. Thank You.

Sandy S.

May 21, 2015

We were greeted quickly and even without an appointment were taken immediately for an oil and filter change at 2pm. The waiting area was comfortable, although we were too late for bagels and cream cheese! :))

Vv-Artist

May 14, 2015

Really when in to service my 2011 Prius w/Steve Baez. However, day before I did some online research into a trade-ins for my 2011 Prius to buy a 2015. It went very well. Good price, excellent trade-in and very knowledgeable courteous sales/finance staff. Wound up with a car with more features than 2011. This is car #5 from Toyota! Jeff Wright helped all the way--even with unloading all my "stuff" including stickers/EZpass from old car. They really all tried hard to meet our price and trade-in needs. Can't believe that it was so easy. Vv

toyotaguy

May 7, 2015

Had an unfortunate experience during my service at the dealer. The complete negligence by staff, coupled with their terrible customer service skills escalated the issue. With good customer service, and pleasant staff this rating, and my experience could be totally different. I have dealt with 3 total Toyota dealerships for service needs in Florida; this dealership is by far the worst I have visited. Prior to the currently discussed issue, there was an additional issue in scheduling of appointments prior to parts being received. No respect for customers, or regards for their time.

Margaret Borge

May 4, 2015

Mike is reliable, honest and greets me with a smile.

Avalon Lover

May 1, 2015

I purchased a 2008 Toyota Avalon. This car is awesome! MY car has low mileage and all the cheese. I love my Avalon. The staff were extremely helpful, knowledgeable, and had excellent customer service. I did not feel pressured to buy anything, but I'm glad I did. If you are considering a Toyota definitely stop by and check these guys out.

Peter

Apr 29, 2015

My family and I are long time Delray Toyota Customers. The service we receive in addition to the quality of the vehicles are the reasons we have stayed with and recently purchased a Toyota. We have always had excellent service of our cars and when shopping for a vehicle we have been treated with the utmost respect and dignity. David Romeo delivers outstanding service. It is most important that our family has the assurance that if there is an issue with any of our cars that David is there to assist. We recently purchased new a Toyota, our experience with the sales staff was excellent. Chris Vicciarelli and Joe Almeraris were patient, fair and most accommodating. Everyone from management to finance was extremely cooperative. Delray Toyota exemplifies excellent customer service. That's why we are a Delray Toyota Family.

TRDSupercharged

Apr 22, 2015

With my wife going back to school, I needed to downsize to an older car that would be easier on the wallet and gas pumps. Over the past several years, my family has purchased eight vehicles from Ed Morse Delray Toyota. I found a used car on the lot and called Chris Clark who weve by dealing with for years. As usual, the out the door price was unbeatable and transaction was seamlessI had some work done on the car through the dealer service with Dave Romeo and Eric Silcox. The cost was accurate and honest and Dave ensured the vehicle was inspected, serviced, and cleaned. I met the service tech TJ who completed the work on my car. TJ is by far one of best techs at Toyota. TJ is honest, accurate, and goes above and beyond to ensure his work exceeds your expectations. Without a doubt, it was a pleasure to conduct business with such great people. Dave, Eric, TJ, and Chris are truly an asset to the Ed Morse organization and set the benchmark for excellence. Thank you for making the buying and service experience much less stressful.- Ryan Mugridge

glafy

Apr 14, 2015

The attendant Paul that met me when I pulled my car into the service area was really very nice and told me that Chris Shehan will be right with me. In a few minutes I was all checked in and headed to the lounge. After about 90 minutes the card was ready. Paul again helped me get my car out as I was in the middle of a bunch of cars that work had been completed.

luskra

Apr 12, 2015

Dave Romeo at Delray Toyota has been taking care of my family's cars for years. This time it was to replace the power steering line in my ancient Land Cruiser w 220K+ miles. Before that it was tracking down a short in the electrical system (no charge, btw). I also bring in my Lexus sedan (150K+ miles) which he keeps running and in top condition. Last month he put on new Michelins, same price as Costco. Also bring in my 89yo mom's Lexus SC300. Dave is always super courteous and does the job. Wouldn't go anywhere else.

Luis Figueredo

Apr 12, 2015

bought my 2014 Prius at Kendall Toyota because they are close to my work, but their service department is always extremely crowded, and work on a first-come-first-served basis. When I saw that Ed Morse Toyita works on an appointment basis, I booked one for service. When I arrived there and saw their large receiving area, and experienced the attentive service, I decided that Ed Morse is the dealer for me. This is where I'll take my car for all the service, and where I'll buy my next Prius.

Leila

Apr 9, 2015

brought in a Toyota Camry for scheduled maintenance. Everyone was friendly, on time and explained any questions I had. Thank you for your team spirit and for making your clients feel comfortable!

joanne

Apr 5, 2015

I will continue to be a lifelong Ed Morse Delray Toyota Scion customer and much of that reason is due to their service department. David Romeo treats you as if you are the most important customer in the world. All my family and friends have also become Delray Toyota customers and they have the same view. I travel past 3 closer Toyota dealerships on my way to Delray Toyota because the service is just that much better than the rest.

Jen

Mar 31, 2015

I stopped in to get pricing on a 2015 Prius. Brian was so nice and helpful that I didn't even shop around and just bought the car from Brian. As I was going to pull off the lot I noticed that the check engine light was on. Sue, my service advisor had the car brought right in. The damaged hose was replaced quickly and I was on my way. Brian was so nice that he even helped me order some lunch for delivery since I had been at the dealer all day. Of course my lunch arrived just as my car was finished. I have bought several cars and Ed morse Toyota is by far the best dealership I have ever dealt with. From their no pressure sales tactics to the diligence and efficiency of the service dept I would give them 2 thumbs up ?

Mjbenach

Mar 29, 2015

I leased a 2015 Toyota Corolla and this was truly the best experience I ever had. My salesperson Marlene Greenberg was truly exceptional. She delivered everything she promised and really took her time going over the vehicle and setting up my phone. She introduced me to an Allstste agen in the office Rosalee Stafford who ended up insuring all of my five cars and saving me over $6,000 per year. The business manager Rick Sansovini explained all the paperwork and sold me the warranties that were important to protect me during my lease. I recently leased a 2015 Toyota Corolla in December from another dealership and was not trrating even close to this. My family and I are now loyal clients to Ed Morse thanks to your amazing staff. I look forward to doing more business in the future and will refer all my friends and family.

Spdb

Mar 26, 2015

I keep returning year after year for service because of Service Manager David Romeo. From the minute I arrive to the minute I leave, I am treated like a valued customer. Thanks David!

mickyy47

Mar 26, 2015

The service dept went above and beyond in helping me with a small issue. I particularly want to thank Dave Romeo. You are the best, thanks Dave and Delray Toyota. PS - Eric Silcox also assisted me with a different dilemma I had. Thanks for your fantastic help!

Luvkatz

Mar 26, 2015

Probably the main reason we remain committed to the Toyota brand and the 30 mile trek to this particular dealership is because of David Romeo. Again, like ALWAYS, greeted with a warm and genuine smile, kind words, and a true commitment to excellence! David never hesitates to take the time necessary to listen and educate! Each experience just reaffirms our belief that this service department is so highly desirable and trusted because of David. We are grateful!!!Big thanks to Joe Almeraris as well today, for taking his time to inform us of our end of lease options. Keep it up, Ed Morse!! :)

EAH33076

Mar 25, 2015

We have been loyal customers of delray toyota for many years. Sales and service as well.having a son attending the university of Florida in Gainesville we always have his car serviced at delray when home on breaks because we know the car is in good hands. Well my son had an issue with his tires and we needed immediate attention.Hats off to Dave Romeo and Eric Silcox when I reached out to Dave he and Eric put me in touch with the service director at GatorLand Toyota and the matter was addressed and my son received VIP treatment! Thanks for recognizing our customer loyalty and helping us getting the service my son needed from a distance.

rfish

Mar 21, 2015

I have been going to Ed Morse Delray Toyota Scion for 6 years. The customer service is fantastic. The dealership's Service Director, David Romeo, is always professional, caring, and treats every situation with the utmost importance. I would recommend anyone interested in purchasing a vehicle or in need of any service on their vehicle to visit this dealership. All of the employees are also courteous and pleasant. Ask for David Romeo and you will not be disappointed! A++

jandilor

Mar 20, 2015

I have had four Avalons and have always had excellent service especially under the management of David Romeo. I always feel like I am listened to and respected as a customer. Kudos to David and his staff. Honesty, service, results. Thank you.

Single Mom

Mar 15, 2015

I brought my Toyota Highlander in for a scheduled maintenance apponitment this week and showed up an hour early and checked in with the wrong service advisor. (It was one of those days!) Nobody batted an eye! In fact, everyone was as kind as they could be. As a single mom, I'm always hesitant when it comes to dealing with my car, but I would - and have - recommended Ed Morse Toyota to friends and colleagues. I was recommended this dealership when I moved to Ft. Lauderdale earlier this year from a friend who lives in Miami and makes the trip to Delray!

pug22

Mar 11, 2015

Service Manager Dave Romeo was called to make an appointment for my 2010 Sienna. I had a few things needed to get done, and Dave was waiting on my arrival. I use Ed Morse Toyota in Delray Beach, FL although I live in Davie, FL (nearly 30 minutes away) because of the service he provides. Dave Romeo goes above and beyond to make my visit a pleasurable one. I pass at least five other Toyota dealerships that I know of on my way to be treated the way I do. Last January, I purchased a 2013 Venza from this same dealership, and he services the vehicle on a routine basis as well. Hats off to this truly exceptional service manager and for the service he provides. He is a complete asset to Ed Morse Toyota because he knows how to treat a customer & understands the customers needs.

Ellspry

Mar 11, 2015

I love coming to Toyota . I have come there for 10 years because of Dave Romeo .He is professional,efficient and provides excellent service and knowledge regarding my vehicle . I recommend asking for Dave and working with him to meet the needs of your car ..,my next car will be a Toyota because I don't want to lose this great customer service I receive with Dave Romeo.

Florence Samuels

Mar 11, 2015

Camry !0,000 mile scheduled service. Staff and service was perfect and timely.. It is a pleasure to go for service at Ed Morse Coffee and were supplied. Waiting area attractive and clean.

Mrflark

Feb 27, 2015

We are snowbirds from New Jersey and when the car needs servicing when we are in Florida Ed Morse has always been great. On this visit we were advised we need brakes and would be there longer than anticipated. We had are bikes in the car and our Co slant Sean kept our stuff safe while we went for a ride. Great customer service!

chris

Feb 25, 2015

Steve Baez is wonderful and polite. He is also very understanding and does not become pushy like other service guys with recommendations. I like that about him and because of that I trust in him.

ufgator1993

Feb 23, 2015

Can't say enough about the phenomenal service we consistently receive at Delray Toyota. David Romeo keeps the service department running at its best while maintaining a friendly and welcoming atmosphere. Wouldn't go anywhere else.

foreversummer

Feb 21, 2015

I've been taking my car to Delray Toyota for years, and I go directly to John Allsopp in the Service Department if he's there and not on vacation, etc. I always have a very good experience with John, and all the staff. Great service performed on my car, it runs excellent! I highly recommend to others because of the service, convenience and good experience. The facility itself is beautiful, clean and well-maintained. Keep up the great work John and all the staff at Delray Toyota!!

Ulis v

Feb 16, 2015

The dealership was very clean very nice organized the staff were very helpful very nice and the sales person made my experience a great one. That's why I bought a new tundra.

Peter D Smith

Feb 13, 2015

I have a new RAV4 ltd that I bought a few months ago and I have brought it in to Mike3 or 4 times with minor problems IE the horn and gas cap and at the same time a low tire alert. In every case Mike has taken care of the problem quickly and efficiently. Mike is terrific ! thanks for the great service from a friendly guy Peter D Smith FYI this last time I was in I leased a Camry LXE from Bret Grebow another great associate

Slammed Camry

Jan 20, 2015

Chris Sheehan is an excellent employee I came in for service already knowing him and he helped me with my camry and was straight up with the service. The technician who worked on my car was Alex Pinto who is also my friend, with my car being modified Alex is one I can trust with my car. Both Chris Sheehan and Alex Pinto are excellent people and great workers. I have recommended them to several people. Please keep them at this dealership because I am a continuous customer and very happy with the service I have been receiving.

mj1200069

Jan 19, 2015

Everything about this place is misleading! Sat for hours just to get a price! Said had to do a credit application to take a test drive, wow!!! Had enough walked out and two managers chased me out the door with papers in there hands, stopped and there's the pricing, WOW!!! Told them keep it DONE!!

Maria; sunshine state

Jan 10, 2015

I was in need of a reliable used car, with a great affordable price and I found it. The attention and care was excellent and overall patients. Thank you all for being their.

Raanderson2014

Jan 8, 2015

I have been going to Ed Morse Delray Toyota to service my car for years and have always had a terrific experience. Service Manager, David Romeo, has always treated me like family and repaired my car in an honest, timely, and cost effective manner. I drive all the way from Parkland to Delray just to get my car serviced by them every time and wouldn't go anywhere else.

Howard L.

Dec 30, 2014

The service was timely, efficient and very satisfactory. The service representative, Steve Baez was the best. I will always recommend him. I have a Toyota Avalon, 2003, which I love and have cared for during my 11 year ownership. I have accumulated a total of 229,000 miles and have not had any issues with the car whatsoever. This may be the last car that I HAVE TO purchase, as I am aiming for at least 500,000 miles. With the service that I am receiving from this dealership, this will be an obtainable and realistic goal. Thanks!

Toyota Customer

Dec 13, 2014

Very professional and concerned for the customer. A very knowledgeable staff. Steve Baez made me feel special and he helped me on all phases of the service.

Annie H.

Dec 12, 2014

Saleman was Ron Marcotte, he was extremely interested in what I wanted and how to please me, drove me around in a golf cart to look for a black Camry with tan leather interior, but found none. However I drove a black with black leather, loved the car immediately, and he said he'd find me what I wanted. And in about 10 days, he found it somewhere, had it delivered here and I am now driving my dream car. I had a 2012 Corolla before, it was a nice car but this is a luxury car! He explained all the purchase options, cash, finance or lease and I chose a 3 year lease because it suits my finances perfectly. The Ed Morse Toyota staff in all depts. could not be nicer or more helpful, love doing business with this company!

R&M Gutierrez

Dec 2, 2014

My wife and I went into the dealership to check out a Camry and a Highlander. At the entrance to the dealership we were cordially greeted by Mr. John Cassese. He listened to our interest and proceeded to show us what we had asked to see. Now this is typical of any of the sales people in this dealership. What makes John stand out is when we could not get into the car that we wanted he worked with us, without pressuring us into a vehicle, until we found the vehicle that fit our budget and our likes and needs. John Cassese, is one of the reasons that we continue to purchase our vehicles at Ed Morse Delray Toyota. We bought a Camry in 2004, that is still running strong. A Corolla 2010, for our daughter. She loves the car and now a second Camry, a 2015 SE..

Venza lover

Nov 28, 2014

I brought in my 2011 Venza for a regular maintenance service - oil change and tire rotation. All the service people were very helpful and polite. As a matter of fact, when I got to my car after I saw the cashier, I realized that I had left something on the check-out counter. I started to walk back to the cashier and one of the men on the floor insisted that he get it for me. I walk with a cane and he was insistent that I not have to walk any extra steps. The free coffee and bagels in the morning also make it very pleasant.

Timothy J

Nov 22, 2014

I've had my vehicle serviced there twice and both times the service was excellent. I got help immediately. Car was fixed. Only gripe is that an alignment should be gratis with a 4 tire purchase.

EAH33076

Nov 17, 2014

Bringing our cars to David Romeo for several years.Every experience surpasses our expectations. David is a true professional trust worthy and work is done in a timely manner. The excellent service and professionalism is what keeps us coming back. Delray Toyota has a true asset with David Romeo!

Heavenblue4u

Oct 30, 2014

It was a very nice experience as always, I took my car for regular service and also because there was a recall notice on my car, they took care of everything, they offer to drive me home, the job was going to be some three to four hours, and when it was ready they called me, picked me up and took me back to the dealership. We have been customers at Ed Morse Delray Toyota for almost six years and will continue to be. We would also like to praise our service advisor John Allsop, very friendly and knowledgeable, always smiling and ready to work. Thank you.

TGF

Oct 16, 2014

Wish I could give more than five stars!! I was given excellent service by Michael Baldasarra. He was very thorough and made my experience at Ed Morse Toyota a positive one. I'm definitely recommending this dealership to my co-workers, friends and family!

gsmith

Oct 13, 2014

I sent in a email pricing request and Majed responded. I confirmed the pricing and went to your site the next day. I was met in the lot by Victor Garcia.... wonderful man to say the least... full of understanding and commitment to his work. They put the sale together exactly as quoted on line and then some.

fmbravo

Oct 3, 2014

After negotiating, agreeing, turning-in the title of a trade-in and signing documents for the purchase of a new Toyota Avalon, a manager of Ed Morse Toyota informed me that they could not sell the car as its price was five thousand dollars ($5000.00) too low. A clerical mistake had been made on the dealerships part and that the price given was for a Toyota Camry. However, the dealership disregarded voice messages left and phone conversations addressing the purchase of an Avalon and not a Camry. Moreover, the dealership knew I was buying an Avalon. In fact, the vehicle in question had been prepped for me to take home.

Gary

Oct 1, 2014

We were looking for a specific 4Runner, and had visited and called multiple dealers. All of them tried to push one off the lot that hwd features we did not want as well as colors we would not buy. Bret at Delray Toyota listened to what we had to say, searched diligently for what we wanted, and found it. Other than waiting around a very, very long while at the dealership for the paperwork to get done Bret took great care of us.

NewToFlorida

Sep 26, 2014

After a friend (who drives from Miami for the excellent service!) recommended Ed Morse Toyota, I went online to make an appointment. I have a leased vehicle and just moved to the area from Ohio. I could not have been happier with every aspect of my service visit!

Bolren

Sep 13, 2014

Great and prompt service, advisor was very helpful and take care of all my concerns. I will come back even if I have to drive all the way from Coconut Creek and having another Toyota dealer 2 blocks from where I live.

Bob Schwartz

Sep 11, 2014

When we first arrived in Delray Beach 3.5 years ago we went to Ed Morse Toyota to start the Florida service on our 2008 Prius. We met with Howie Rosenberg... an excellent experience that lasted until he just left. We were stymied for a few days but finally met with Donna Pacifico, who at one point was in the same office as Howie and who we just found out actually trained Howie years ago. So kudos for Donna and Ed Morse for continuing with top level customer service in a clean and aesthetically positive environment. Donna followed through on the notes that Howie had left just prior to Labor Day so we had a smooth transition. (Also... great bagels and cream cheese in the morning:)

Rol45

Sep 7, 2014

I only service with delray. Prompt service, always great service deals. Car is always washed after service. Eric and Romeo have a awesome team.

Alberto A

Aug 31, 2014

I purchased a Highlander Limited Platinum The staff was very helpful. You have a great team Thanks

My Camry

Aug 29, 2014

The folks working at Ed Morse Delray Toyota truly care about the service they provide! Their pride in the product they deliver and the level of dedication is apparent. Dave Romeo is fantastic to deal with, he defines customer service and satisfaction!

unicorns3

Aug 27, 2014

I have been with Ed Morse for over 12 years with truly excellent service for my 2003 Highlander. Dave Romeo is a delight, and a total professional. I started my search on the internet and spoke with Bob Mendelsohn. He reserved a car for me that met my specifications. Today I leased a 2014 Camry LE. Every person that worked with me was professional, timely, and truly EXCELLENT! Hats off to Adam Henry and Ben Burnett! I will be back for service and in three years for another lease!

delraycamry

Aug 24, 2014

Whenever I leave Delray Toyota, I feel lucky to have access to this reliable dealership. My Camry has been running strong for over 12 years!

Raanderson2014

Aug 22, 2014

I have been going to David Romeo for all my car servicing for years and have always had an outstanding experience. I'm treated like family, always given honest advice, and have had all service done in a timely fashion for a fair price. I would highly recommend David and his team at Ed Morse Delray Toyota.

JD avid Toyota owner

Aug 21, 2014

I always take my Avalon to you for service. I am always satisfied. This is my 4th Avalon and I would say that the excellent service is the reason why.My husband even takes his Jeep to your service department .

unicorns3

Aug 20, 2014

Truly excellent! I have used ed Morse for service for 10 years Dave Romeo is a true professional. Always prompt and the reason I keep coming back.

stupid+++

Aug 18, 2014

Fellow leasees don't follow my ignorance, shop around for the best price for your specific model from several dealerships when leasing or buying and use best price to select your dealership or if convenience is an issue as it usually is, use this to negotiate your best price. I overpayed for a 36 month lease on a 2014 Toyota Camry SE 12000miles/ year. by at least $70.00/ month. Its a nice riding car don't get me wrong but within a week after i had signed the dotted lines this same dealership and several others were offering lease deals for at least $70.00 less than what I am paying on my lease. Don't trust the friendly salesmen and managers. Do your homework. You will be better off.

karemik2

Aug 15, 2014

Besides the regular service I asked them to look at a ramdom rattle under the hood...they figured it out and the car now runs great again and is like new...guys are great and really want to help out the customer...they are honest about waht needs to be done and when and what can wait etc...really appreciate that!

M. Collins

Aug 3, 2014

We walked into the dealership to lease another vehicle! Luis Velez greeted us at the door and walked us through every step of the process. He was professional and answered all of our questions thoughtfully! The entire experience was terrific! We have leased many vehicles but this time the experience was THE BEST!!! I will recommend Luis to all my friends and neighbors!!!

rgocinski

Jul 27, 2014

For years I have brought my car to Dave Romeo because his knowledge, professionalism and expertise is truly exceptional. He is honest and always a pleasure to deal with. I feel confident that my car is serviced correctly and is safe for my family. I always recommend Dave to all my friends and family. I would never trust our families car to anyone else.

jerseyvine

Jul 21, 2014

My uncle and I walked into the Toyota dealer to clarify a mailer regarding a buy back of a 2012 Toyota Corolla for $4000 over black book value and the lease of a Camry for $185/month. We knew there was a catch and of course there was, but we were willing to at least talk about the possibilities that did exist to trade in our 2012 Corolla & lease a Camry. We started off with a salesperson that just did not get us. To his credit, he realized after a few minutes that the conversation was not going well and went to speak to his manager. The manager found us another sales person, Rob Meadows, that communicated with us beautifully. He treated us well, listened to our needs and understood where we were coming from. We eventually agreed to a lease price and walked out the door that afternoon with a 2014 Camry. The entire process took about 5 hours, which was a bit long for all involved. All in all, even with the rough start and long process, our experience was great. We totally enjoyed working with Rob - he's a winner in our book.

Ivy&Arnie

Jul 21, 2014

My uncle & I walked in the door of the Toyota dealer to clarify a mailer regarding the buy back of a 2012 Toyota Carolla for $4000 over black book value and the lease of a Camry for $185/month. We knew there was a catch and of course there was, but we were willing to at least talk about the possibilities that did exist to trade in our 2012 Carolla & lease a Camry. We started off with a salesperson that just did not get us. To his credit, he realized after a few minutes that the conversation was not going well and went to speak with his manager. The manager found us another salesperson, Rob Meadows, that communicated with us beautifully. He treated us well, listened to our needs and understood where we were coming from. We eventually agreed to a lease price and walked out the door that afternoon with a new 2014 Camry. The entire process took about 5 hours, which was a bit long for all involved. All in all, even with the rough start and long process, our experience was great. We totally enjoyed working with Rob - he's a winner in our book.

Alex

Jul 20, 2014

Christ, our advisor is a nice and excellent guy. Every time when we get in the service, first thing he will do is that check the recall statue on our car to make sure that the car is in up-to-date status. This kind of act, we believe that come from heart of service, because the recall always concern to safety issue. It mean Christ care to customer that is very importance to the person who work in service maintenance job. This car is our first time to own Toyota, we stay with Honda and owned Honda cars in the past many years. The Prius car and the service of Ed More Toyota have change our mind. Toyota is our family car from now. I also keep telling my friend every time when they look for next car " try Toyota, you will never been disappointed "

Nanayo Postiglione

Jul 19, 2014

My last visit to Ed Morse Delray Toyota was terrible. I went there for an oil change and the service consultant that I used to deal with (Tim), which was very nice and never had any problems before, was promoted and sent to Georgia. I was referred to another guy name Sean Kesson. Sean asked me if I wanted tires rotations and I said no, I just did it. He said that it was free with the oil change. I said Ok if it is free. When the bill came the price was higher than the last time and I asked the cashier if the price of oil change was increased. She said no. It was higher because of the tire rotation. I told her that Sean said it was free. Sean denied saying that and the Manager was called. The manager was rude, incompetent and immediately took the Sean side and couldn't even understand the issue. I have to repeated myself three times. Sean tricked me to include the tire rotation and inflated the bill. Thank God it wasn't so much, but the act of tricking customers to pay more is an act of stealing, and went the manager take their side without even considering what really happened earlier is even worse. No wander why Tim was promoted and this manager should be demoted. I have been an old customer of Ed Morse Toyota and spend a lot of money there, but no anymore. I will never come back there. I can't trust these people again. I told the manager that he also has a lot to learn to be a real manager. I am a manager myself and I don't treat my customers like that. Be careful with these Service Consultants, they will do whatever is necessary to make you pay for things that you don't need!!!

gary.lichter

Jul 16, 2014

i walked in on a Monday and walked out with the car the next day, everything my salesman, Rob Meadow,s said turning out to be true. Rob was friendly, extremely knowledgeable and sincere. Since buying a car can sometimes resemble a 15 round heavyweight bout, it was a huge pleasure.There was no arguing, no hassles, no saying one thing which turned out to be "different", no holding the keys to the trade-in to keep you in the dealership. and everyone from Rob to business manager Rick Sansovini and sales manager John Kirschner was great. i recommend Ed Morse Toyota to anyone shopping for a Toyota, Scion or Prius. and, the best part is that my Toyota is an amazing car.

thanlon954

Jul 15, 2014

I've probably purchased over 50 new cars though out the last 20 years. I have never had a more pleasant experience than I had purchasing my new Prius from Ed Morse. It was a calm, friendly and practically haggle free environment. My salesman Rob Meadows was accommodating, friendly and easy to deal with. And there was absolutely NO pressure. I would highly recommend them to all my friends and family!! I will be back to see Rob soon to purchase another car for my daughter.

David

Jul 12, 2014

I visited three Toyota dealers here in Miami, looking for the 2014 Toyota Tacoma Prerunner and was always told they didn't have one to show. They had the four door model only. For me to see one I needed to leave a deposit to get it order. One dealer even told me they needed to sell what they had first in the lot before requesting delivery on that particular model. I then started looking on line and learned that I could narrow the model on Toyota.com and came up to ED Morse Dealer having one model, drove up, met with the internet manager to see the truck and realized it wasn't the color I was looking for. The salesman that attended me said "Mr. Cruz do not worry I will find what you want" I said "I am not going to leave no deposit". The salesman responded "no SR. I am not asking for a deposit all I need is time to find you what you want". Three hours later I was informed that the truck was ready for viewing. How hard was that without money being involved? I need to mention salesman Mr. Bret Grebow for his professional treatment and understanding and Mr.Bob Mendelson for his fast response to my internet inquiry. Thank you very much. David Cruz.

The Cromanian

Jul 10, 2014

I brought in my '11 Prius for the scheduled maintenance as indicated on my dashboard that was due. As usual, Howie took care of my needs and made recommendations as to what else needed to be done. Because of my tight budget and time, I will have all those things done next week. Then I need to bring it back for a recall adjustment. I know all your service personnel are very capable but, except for urgent matters, I won't allow anyone else to service my car...

Onaway

Jul 4, 2014

My Solara needed a 4 wheel alignment and 4 wheel brake pad replace. Both jobs were done quick and clean. All the people were very nice Thanks for a job well done A P McDade

RMO4787

Jun 30, 2014

I have been to several dealerships and by far Ed Morse Delray Toyota is the best! They truly care about customer service and stand behind the work they perform. Under the leadership of Dave Romeo the service department staff has set the benchmark for excellence!!!

Bernice O'Hara

Jun 24, 2014

Well, David Romeo was out of town and usually helps me out. So this time I had the pleasure of meeting Chris Sheehan. He was super nice and addressed my service with an efficient and courteous menner. Thank you again for hiring such great service personnel and thank you on that day for having Eric running the service department in David's absence.

robinp3

Jun 17, 2014

I am never disappointed when I bring my car in for service at Delray Toyota. I have been a Toyota owner for over a decade and I would never have my car serviced at any other service center. I am always welcomed with a warm greeting by David Romeo, who will then make sure I have everything I need out of my car so that I can be comfortable in the waiting area while I get some work done. He keeps me updated on the progress on my car and makes sure I am not late for my next appointment, wherever that might be. My car is always running smooth when I pull out of Delray Toyota. It is always a pleasant experience, which is not something you normally hear when someone talks about taking their car in to be serviced. I have always referred my friends and family to go see David Romeo at Delray Toyota!

Bob

Jun 14, 2014

Brought my RAV4 in for it's 15,000 mile service and a couple small problems. They had me in and out in a little over an hour. Very friendly and professional

Iustcha999

Jun 10, 2014

Since 1996 I've taken my cars to wherever David Romeo happens to be working. Why? Because I know that he will make positive sure that my car (but more importantly, my wife's car) will be serviced properly, with the right parts, as efficiently and cost-consciously as possible, every time. David Romeo has always given me genuine, honest, candid advice on the cars I've owned. The safety of my family is always his greatest concern. Not surprisingly, he treats all his customers with this same level of excellence. It's this world-class service David and his team consistently deliver that makes me an ardent fan of Ed Morse Delray Toyota and a life-long friend and fan of Mr. Romeo.

bill and gayle

Jun 7, 2014

service guy ,salesman and sales mgr. were great. brought car in for oil change and bought another car!

Creole Sugar

Jun 4, 2014

The staff is very friendly and always willing to assist you.

CreoleSugar

Jun 4, 2014

I walked in the store not sure if I was even going to purchase a vehicle. I had test driven a new Corolla S prior to my visit and really liked that car. I asked for the gentleman that previously assisted me, and he was able to assist with getting me approved and I drove off the lot in the car that I wanted. I thank the entire staff, from sales agent to sales manager for all of their help. I was treated in a kind respectable manner and I am very pleased with the outstanding service I received. Thank you very much. I am very happy with my decision.

Sam Brown

May 27, 2014

i love the choice that I made from Ed morse and Rick sansovini and sam brown are the best sale assistant I ever met they did awesome

John McCormic

May 18, 2014

My wife was searching for a vehicle in a specific color. She contacted Ed Morse Internet Sales Representative, Bob Mendelsohn. There was some uncertainty of the vehicle being on the lot. She later received an email from Mr. Mendelsohn stating, I have the keys in MY HANDS now (the car is here). We drove over 60 miles to negotiate a price for the vehicle. Once we arrived, we were handed off to what appeared to be a junior salesperson. He went to go get the vehicle and Mr. Mendelsohn disappeared. The salesperson drove the vehicle up in front of the showroom. It looked great with the exception being the large sticker on the window that stated it was pre-sold. It had not just recently been sold that day; this vehicle had been ordered by an Ed Morse Toyota employee. It was never available for sale from the moment it arrived on the lot. The salesperson went back into the fishbowl office and appeared to be discussing the matter with management. After about 5 minutes, I told my wife to pack up the kids, we were leaving. The salesperson came out and explained management could not sell us the car before speaking to the employee who ordered it. I thanked him and went out to the car. As we were driving away, he stopped us to show us the pre-sold paperwork and said we would get a call the next day. At no point did anyone from management ever attempt to speak to us or apologize. They never left their fishbowl. Mr. Mendelsohn was also missing in action. We never did receive that phone call. Way to go Ed Morse Toyota Management. Three days later, we purchased the exact car that we were searching for from Earl Stewart Toyota.

Joan K

May 15, 2014

I went to many dealers over the last month . Ed Morse Toyota was the best . I walked out of many . I decided to try internet sales and that worked for me . My internet salesman was not pushy . When I went to Ed Morse they were great I was greeted and taken care of by Shaun Hossain . He was thoughtful, considerate ,and caring . what a great team member to have on your staff . I would definitely recommend Bob Mendelsohn And Shaun Hossain to any of my Friends and Family who are buying a car .

Lorry C

May 12, 2014

Every 5000 miles or so I bring in my 2012 Camry for maintenance... FREE maintenance! The service does not take long at all. Howie Rosenberg is always friendly, courteous and attentive. He really cares about the customers. Howie goes over the car maintenance report with me each and every time. I can't wait until my lease is up and I can lease another Camry.

Lois

May 10, 2014

I am delighted with my new car and was very happy with the entire experience at Delray Toyota. I felt they treated me fairly and were extremely anxious to please me. I just had my first free check up and everyone in the service department went out of their way to make me happy and satisfied. I give them a 10 star rating. Lois

George in Boca Raton

May 7, 2014

I called in the morning and asked for Howie in service. When he answered the call, I asked if I could bring my car in for its regularly scheduled maintenance and, as usual, he said of course. During the servicing, he found me and informed me of the need to replace the filters and I approved it. He has the talent of explaining things in a manner that is easy for me to understand. Other things needed to be done but he knows that I am retired and living on a fixed income, so, he said the other things could wait till I would be able to afford it. Also, he informed me that there was a recall for my 2011 Prius and it would take about 2.5 hours so I told him I would come in the following week. I trust him and Ed Morse totally.

Rabinovich

Apr 30, 2014

David Romeo is ALWAYS there for us! Personalized service, short wait time, very professional, and always willing to help in any way he can!! We love Ed Morse Delray BECAUSE of this!!!

Giau Huynh

Apr 30, 2014

I felt like right at home with Edmorse Delray Toyota. The very friendly staff i've ever met with excellent services they gave to me when i purchased my first car in my life. As you know how hard to decide which car to buy since the highsky rocket gasoline price right. Luis Velez has been given me all of knowledge what i need for my baby Toyota Prius V. I'd like to recommend all people get rid of those car consumes gaz like camel drink water and go for hybrid car. I choose Toyota because Toyota car is last very long time. 200k miles Toyota car still running around on the street. It is real saving there. With Toyota you life really moving forward. One more thing i have to mention to that riding Prius V just like you sit on airplane without turbulance. I don't know how Toyota Factory make it absort all shock with Nitro on wheel like that. I LOVE YOU TOYOTA...

Alex D.

Apr 28, 2014

The BEST of the BEST. Tim Baird is the best that i have ever dealt with in all my years.

AmyPlfd

Apr 18, 2014

I went in to have an oil change and tire rotation before my trip to Fort Myers....when I saw Howie walking towards me I was filled with dread, now what I don't want to hear it.Howie kindly let me know I needed to have my water pump replaced; had to be done or the repercussions would be BAD.The service department was EXTREMELY busy, crowded, as it is a BIG holiday weekend.It took driver (Bob) awhile to get me as he was out with other people, totally understandable. I did get dropped off at home and Bob got me a few hours later. To this point all is well.Thanks to all the staff at Ed Morse Toyota for being so caring, HONEST and helpful. These times are challenging and finances can be tight; they work with you to keep you SAFE and in a budget. I would HIGHLY recommend the dealership to people looking for a new, or pre-owned vehicle or service.Thank you Carmine for all that you are and do for your staff and staying in my personal loop since I purchased my 2009 Toyota at the dealership.

dispointed

Apr 16, 2014

the seller was good do not like the game they play with number.not happy with the rv4 noisy rought in the rd. price was higher then .was in internet for basic modle guess what they give you in trade they over charge

AJ

Apr 15, 2014

I am crazy about Steve Baez. I truly feel that he has my best interests at heart and has never suggested service I didn't need. I have never dealt with a service coordinator in my life that I trusted more. As long as I live here, I would not even entertain taking my Scion elsewhere as long as Steve is here. Steve is, in my opinion, an unparalleled asset to this dealership. To say I trust him explicitly would be an understatement. I hope Steve's employers appreciate him being at this dealership as much as I. If you think I am exaggerating the facts, I assure you I am not. Steve's the reason I am a loyal customer. Thank you.

Al Pizano

Apr 13, 2014

In the past, I leased 2 cars from you, for a total of 6 years. When I went to you to lease another car, your offer was much higher than Al Hendrickson's. The thing that hurt me the most is that I no longer would have Steve as my consultant. So, I leased from Hendrickson and I'm still going to you for maintenance! That's how much I think of this guy! Super courteous, polite, informative and honest! Steve is one of your greatest assets. If he were not there, I would have my car serviced at Hendrickson. Al Pizano

auddiegirlie

Apr 11, 2014

I am a Detroit born and bred girl. My entire life has been based around the auto industry. I am not shy when it comes to servicing my vehicles, or the people who service them. When I arrived at Service in Toyota in Delray, the first thing I asked, of Customer Service Manager Vidya Popp, was for a service advisor who was COMPETENT. And competent is what I got in Steve Baez. Steve and his team went above and BEYOND any expectations I had of service reps. He has set a new bar of standard for my expectations, not only for auto service, but customer service as an entire industry. I would like to commend Ms. Vidya on her knowledge of her staff, and for delivering EXACTLY what I asked for - a competent service advisor. I will proudly be back again, thanks to Steve and all of his efforts.

dogonehappy

Apr 10, 2014

My husband purchased a Tacoma several months ago. His experience and my interest in seeing the new SUVs are what drew me to the dealership. It was my first stop and honestly, I was only looking/fact-finding, with the intention of looking into other manufacturers. However, the friendliness and service that was given to me won me over. I had no interest in looking elsewhere. I have leased many vehicles in the past from other manufacturers and always dreaded the experience of looking and the hassle of leasing and/or purchasing. David Hoover, Luis Velez, and Ernest Biel made it such a pleasure doing business that when my lease on the Highlander XLE is up, I will be returning. I'm hoping these gentlemen are still around in three years!! My life keeps me pretty busy and I am not one to usually take the time to make a "big deal" out of things; however, I have posted a "Like" on my Facebook page, commented on Delray Toyota's Facebook page, and anyone I come in contact with have mentioned this dealership. It was a great experience for me.

Kathy

Apr 10, 2014

My husband purchased a Tacoma several months ago. His experience and my interest in seeing the new SUVs are what drew me to the dealership. It was my first stop and honestly, I was only looking/fact-finding, with the intention of looking into other manufacturers. However, the friendliness and service that was given to me won me over. I had no interest in looking elsewhere. I have leased many vehicles in the past from other manufacturers and always dreaded the experience of looking and the hassle of leasing and/or purchasing. David Hoover, Luis Velez, and Ernest Biel made it such a pleasure doing business that when my lease on the Highlander XLE is up, I will be returning. I'm hoping these gentlemen are still around in three years!!

sandy

Apr 7, 2014

My toyota Camry 2012 was running so bad like so noise came from outside. But when I came, I did find a nice man name's Christopher who helping me find a better solution with my car. Wish everyone can be like christopher. Smart and expert on what he's doing. Keep it up Chris. Toyota will always be the best!!!#

Cathy H.

Apr 3, 2014

I came in for routine maintenance. My service manager, Michael was getting ready to leave for the day, but stayed and made sure I got the service I wanted, added the recall service and introduced me to another service manager that would help me while I was there. I am very pleased with my service at Delray Toyota, unlike other dealers I never feel pressured to do any service, it's completely up to me! I hope you can fully appreciate what that means to me! Thank you very much.

VW

Apr 3, 2014

I got a vehicle within my budget that was used with a 3 month warranty. No dealership fee which was very important to me. They really stand by their cars and make sure you are completely satisfied.

JC6016

Mar 29, 2014

I found a white 2011 Toyota Tundra Crew Max truck for sale on the Ed Morse Delray Toyota website. The price for the truck (on the Ed Morse Delray Toyota website) I was interested in was listed for $26,037. I called ahead to let the dealership know I was driving down from over 70+ miles away to see the truck because I was interested in it. After driving about an hour and a half south of where I live I arrived at the dealership. When I arrived I made contact with the Internet Sales person I had spoke to on the phone. He quickly passed me off to another sales associate and then disappeared. I told the sales associate who was helping me what truck I was interested in and he attempted to locate the truck on the dealership lot. After about 15 minutes the sales associate located the truck which was being worked on in the Service Department. He took me via golf cart to see the truck which was on a lift up in the air with all four wheels off of it. Why the dealership sent the truck back to the Service Department when they knew I was driving down to see it is beyond me. After seeing the exterior of the truck on the lift the sales associate took me to his office where we spoke briefly about the vehicle I wanted to trade in (an excellent condition inside and out fully loaded 2006 Mazda 6i Grand Touring Edition Sedan with 61k miles.) My Mazda has a clean Car Fax Report and is fully loaded with every option possible. Kelly Blue Book "TRADE-IN VALUE" showed my Mazda was worth $7,500.00. After the dealership valued my vehicle they told me my Mazda's trade-in value was only $3,000.00. Then they proceeded to tell me there was a mistake in the online price of the truck on their website. They stated the truck was actually $29,037 and not $26,037. I offered to trade my Mazda along with a cashier's check already made out to their dealership for $18,000.00 and they said what I was willing to offer and what they wanted for their truck was not even close. The Kelly Blue Book "TRADE-IN VALUE" of my vehicle is $7,500.00 + the $18,000.00 cashier's check made my offer a reasonable one. If you do the math I was offering them $25,500.00 for a truck they had listed on their site for $26,037. They wouldn't budge $463.00 to make a deal. They LOW BALLED my trade-in and JACKED UP THE PRICE of the truck $3,000.00 after I had driven an hour and a half one way to come and see a truck that.... I NEVER EVEN GOT TO SEE because it was back in the Service Department the entire time.The sales associate who assisted me was nice. I don't have anything to say about the online sales associate who I spoke with over the phone prior to driving down to the dealership because he passed me off to the other sales associate before I even knew what happen.If you are looking for a Toyota ***DO NOT WASTE YOUR TIME*** going to this dealership! Pick another Toyota dealership and go there instead. To Whom It May Concern ... Best of luck and I hope this review will help you in choosing the right dealership for the purchase of your next vehicle.

rfishman

Mar 1, 2014

Always excellent customer service! I would highly recommend this dealership for any of your automotive needs! Sales staff are very friendly and helpful. Service department is as good as it can be! 100% recommend to anyone

robinp3

Jan 22, 2014

I only have my car serviced at Ed Morse Toyota because I appreciate and value the customer service I receive there. David Romeo always makes me feel welcomed and helps me understand what is being serviced on my car. I always send my friends and family to see David Romeo at Ed Morse Delray Toyota:)

EAH33076

Jan 20, 2014

What an awesome experience I had from Delray Toyota. I live in Coral Springs and have been going to Delray Toyota for many years for service.My 4Runner was in desperate need of service. I had a time dilemma. In conversation with David Romeo he offered to come to my home and pick up my 4Runner for service! This experience was AMAZING! David picked up my 4Runner and life was easy. Service was completely done Accurately.This was awesome. I guess loyalty does pay off. Thanks to David Romeo and Ed Morse Delray Toyota!!!

Sandman963

Dec 21, 2013

David Hoover is a liar. I attempted to buy a car several weeks ago and told the salesperson to call me if they would meet my price. David called me at 9am on a Saturday morning to tell me they would accept my price. So I didn't waste my time, i confirmed the model, options, down payment, and color. He agreed to the terms. I went down to the dealership and guess what? The downpayment increased by $500 and the monthly payment increased by $10. David lied to me and wasted my time. I fell for a cheap salesman trick. This dealership wanted me to buy a car with the basis of the relationship to be a lie and deception. I wonder if David goes to church and says "Hey! I fed my family because I lied and cheated my customers!". What a sorry excuse for an employee. There are several Toyota dealers in South Florida that now have an opportunity to earn my business.

mumstone

Dec 10, 2013

John Allsopp is a asset to the Delray Toyota Service department. He is very professional and always greats us with the smile. We have 2 Toyota's Avalons and love them. We just brought in the 2000 Avalon because air conditioner worked then stopped. John was very knowledgable and explained what he thought the problem was, and he was right! He got us a ride home because the part would not be in until the next morning. The price was just way he said it was and the air conditioner is working fine. I will always call John when I am bringing either of my cars in for service.

maureeno

Dec 5, 2013

David Romeo is fair and never trys to sell something you don't need. I travel quite a distance to Delray Toyota because I trust David Romeo.I could go to dealerships closer to me but choose him because I trust him. I have been dealing with him for years and will continue to do so.

unicorns3

Dec 2, 2013

This dealership is a ten star facility. Dave Romeo has been taking care of me for 9 years. He is always prompt, friendly and an excellent advisor. He helps me to keep my car in great condition. The waiting area and showroom are comfortable, tv and hot coffee. I tell all of my "Toyota friends" to go there and ask for Dave!

carmenjr

Nov 21, 2013

I have had owned a Toyota 4Runner since 1996. When my first one was finally starting to so some age I happened to be up in the Delray area. I took it in to Ed Morse Delray and the service and experience was outstanding. Unfortunately I lived in Pembroke Pines and when it was time to buy a new 4Runner I purchased it from a dealer down south. I now live a little closer to Ed Morse but I must say I do drive by plenty of other Toyota service centers to go to Ed Morse Delray. I have found it to be well worth it to be treated so professional and friendly by David Romeo and his staff. The service waiting area is second to none, the staff there is very efficient and knowledgable. I am always in and out with very limited waiting. This has been a problem when I have went to other services centers actually closer to me. This time I had the pleasure of dealing with the service manager David Romeo. He explained exactly what was going to be done to my 4Runner and answer every single one of my questions. You can definitely understand why he is in the position that he is in. If you are ever in need of service of your vehicle give this dealership a try. I promise you will not be disappointed.

LenK

Nov 16, 2013

THE ED MORSE DELRAY TOYOTA WAITING ROOM IS VERY CLEAN AND NEAT.SUSAN FOX AND ASSOCIATES ARE VERY FRIENDLY AND KNOWLEDGEABLE. THEY EXPLAINED WHAT WAS DONE, AND ANSWERED OUR QUESTIONS.

999999

Nov 10, 2013

Marlene is a terrific and knowledgable sales person. She made the visit easy! Explained everything and showed me around the car.Had really good service from Marlene and can highly recommend her.

hestia99

Nov 10, 2013

Very efficient sales team .All my questions been answered . It was a great experience and I will definitely return for all my needs in the future.I took my friend Marita Kallfelz to see Marlene and John an she ended up buying a Corolla 2013 All our need been taking care of and both of us are very happyl Regards Ttrudy Jurmain

rfishman

Oct 29, 2013

Ed Morse Delray Toyota Scion has the best service department that I've ever dealt with! Customer service is 100% perfect. Mr. Romeo has always treated myself and everyone I recommend to go to the dealership with top priority and importance. You can tell he genuinely cares and wants the best possible outcome always! If you are anywhere in South Florida and need any service done on your vehicle, this dealership is simply the best. My family has also purchased two vehicles from this dealership in the past, zero complaints! Highly recommend A++

ygancz

Oct 29, 2013

This is the absolute best place to bring your car for service! When you're at Ed Morse Delray Toyota, you're in good hands.

MikenSyl

Oct 28, 2013

When we go to Ed Morse Toyota - it's a positive experience. Susan Fox has consistently been our service rep - getting the car taken care of in less time and at reasonable rates. Given that we have three Toyota vehicles - that's important to us. When Susan has been off, the other service writers have been terrific too - a great place to go.

janmb

Oct 22, 2013

I purchased the Vehicle at 5238 miles and was told at the time it was used by your dealership--in house. I should have checked Car-Max....but I naively TRUSTED the words of your sales department as I had bought cars there before. I was never was told it was a leased car in a previous accident. When I needed new tires at 16,000 I knew something was very wrong. It's not only embarrassing but it makes you feel-bad--really bad.... to be scammed by a dealer I once trusted. "Moderate damage" what does that mean ? I hope the odometer is true and if so I feel the battery & tires were exchanged for older ones as if it would never be discovered.

SUZQ

Oct 19, 2013

Susan Fox is truly outstanding. She is knowledgeable, trustworthy and has a delightful personality. You are fortunate to have her at the dealership. In fact, she is one of the reasons why I leased a car from this dealership as my sister recommended her to me.

bobmelzer

Oct 17, 2013

From greeting to cash out this was a great visit. Susan is knowledgeable and welcoming. The waiting area is immaculate and comfortable.The wait was reasonable.The check out was easy and the car was clean!

wfesner

Oct 15, 2013

While driving from NY water started accumulating from the air conditioner inside the car. I called Ed Morse Delray Toyota where I purchased the car and the fellow I spoke to told me it would not be covered under warranty even though my Highlander is less than three years old and has less than 36,000 miles. He told me to come in the next day and that I'd be charged $49. to clean out the debris. When I visited the dealership the next day, I was told the air conditioner cleanout would be $225 and I'd be charged an additional $790 for drying carpeting and replacing padding. I declined the $1100 worth of recommended repairs, and brought the car to another South Florida dealership where they did all the work under warranty and did not charge me a dime. Ed Morse Delray Toyota ran up the charges and tried to hose me. They did not even have a record of my appointment and refused to back off their claim that the problem should be covered under warranty. I will never consider buying another car from them and will definitely never use their service department.

nsventitsky

Sep 20, 2013

We came in to get my Mom a new car, her lease was expired. She has been a loyal Toyota and Ed Morse customer for over 15 years, but this time we could have gone to another car brand - it was all about getting her the deal she could afford and a car she could drive. Marlene Greenberg was extraordinary! She not only got us the price we needed, she spent a long time with my mom teaching her how to use her new car! Mom said that no other salesperson at Ed Morse had done that for her before.Marlene went to bat for us, and showed us that with the new safety features of the 2014 model, my mom's insurance would decrease, effectively decreasing her overall costs per month. Everyone was happy...I would recommend going to Marlene Greenberg at Ed Morse Toyota in Delray Beach! Nice lady, and she was empathetic to the needs of older customers.

luskra

Sep 16, 2013

I depend on David Romeo to keep my vintage Land Cruiser running great. I get my Lexus sedan serviced here too as it is closer, cheaper and friendlier than trudging to Lexus. And I just brought in my mom's Lexus SC300 for an electrical repair. Dave makes it all super easy. Highly recommended.

flagfootball15

Sep 16, 2013

I have had a great experience every time at this dealership because of the great customer service we received from the very beginning. Dave Romeo, service manager, who we have worked with closely since coming here, has done everything in his power to ensure that our car has been serviced in a timely manner and with all problems solved. The employees at Delray Toyota are friendly, the prices for repairs are reasonable and we have been completely satisfied after leaving every time.

johnbellavia

Sep 15, 2013

Even though Delray Toyota is not the closest Toyota dealership to my home in Parkland, just the fact that I can deal with Dave Romeo is wroth the 30 min drive. Dave services all of my families toyotas and his courtesy, professionalism, and friendly way that he handles all matters concerning our vehicles is absolutely awesome. If I had to recommend any of my friends to have their cars serviced its immediately Delray Toyota because of Dave Romeo, service manager.

pedroluisbecerra

Sep 5, 2013

The rate I'm giving above is regarding the good service I received from this Toyota's dealer, and I felt completely pleased because all the help given after the buying process and the kindness of all Ed Morse Delray Toyota staff involved and specially from Majed Kahhat from sales division.

niceguy12345

Sep 3, 2013

I Recently purchased a Toyota from this dealership and had a issue with my car being damaged from a tint shop that this dealer uses. I went to see David Romeo the service manager to explain what had happened to my car and he told me that it was not DelrayToyota's problem and that I would have to take it up with the tint shop that did the work or if I didn't want to do that I should live with the damages that occurred.While i was talking to him this man Eric Silcox the parts and service director came into his office and started yelling at me telling me that there not doing anything for me and was yelling so loud that he turned red like a tomato. Eric Silcox then told me to leave the dealership.This was the most disgusting treatment I have ever received from any place of business and I have been a loyal customer to Edmorse Delray Toyota for almost ten years. ERIC SILCOX SHOULD BE TERMINATED IMMEDIATELY from his position so that no one else has to ever be embarrassed and yelled at the way that I was at the Edmorse Delray Toyota Service Dept. ERIC SILCOX SHAME ON U. VERY UNPROFESSIONAL BEHAVIOR..... THIS GUY NEEDS ANGER MANAGEMENT ASAP.......

trachtd

Aug 29, 2013

Dealing with Susan Fox and all the people behind her is a very good experience, as they are ALL very experienced and pleasant! The waiting room atmosphere is also condusive to making the wait go bye faster.

mics59

Aug 27, 2013

John Allsopp took excellent care of inspecting the condition of my 2012 Toyota. He took the time to inspect the vehicle thoroughly and discussed his advice while I was able to see the vehicle on the lift. This enabled him to clearly demonstrate everything he was explaining. He went above and beyond the call of duty in assisting me.

Nikki3

Aug 27, 2013

Excellent experience as always with David Romeo and the Service Department. Attendants in the Service drive were courteous and attentive. Suggested repairs and maintenance were clearly explained to help me make informed decisions regarding my vehicle. Service was performedexpeditiously while I enjoyed the friendly comfortable atmosphere of the waiting lounge with a warm welcome from Customer Service manager Carol Busbee.

Lsenor

Aug 26, 2013

This dealership is truly professional, everything about it was terrific. I was a few minutes early for my service appointment, and John Allsopp was able to see me immediately. He took care of my appointment seamlessly. He is a terrific representative of Ed Morse Toyota! He was quick, knowledgeable, personable and professional. It was a great experience.

PaitynJordynsmommy!

Aug 24, 2013

Dave is the MOST professional, honest and friendly service manager we have ever met. We will continue to drive from Pompano Beach to get our 2013 mini van serviced. Again we brought in our van for service today and are leaving 100% satisfied! Dave takes time with each one of his customers and listens to their needs. I also enjoy watching how he interacts and communicates with his colleagues. He respects and treats them with dignity! This dealership is by far the cleanest and friendliest dealership we have dealt with.We highly recommend this Toyota dealership to anyone. My husband is counting the days until he purchases his new car from here.

marcelaaaa1234

Aug 23, 2013

Donna Pacifico is a really fantastic service writer. She was very helpful and full of knowledge. I feel i can trust her and I am grateful she can help me with my needs for my car.

hkolotkin

Aug 22, 2013

Timothy was so dealership with me to assist for two autos(Corolla 2007 & Van Sienna 2004) lots. My wife & I do drive with very good ride Thanks Howard

Doubleplay120

Aug 21, 2013

Hello Steve Baez always takes care of me actually he has been caring for my toyotas for three years now ..... He calls me back ASAP I get in and get out I never worry when I drive out of the service area about the work done on my car Steve is easy to deal with. Good man honest Will continue to go to Delray Toyota for service .......

Mrfootball79

Aug 19, 2013

Charles was great . He took the time to go over all the options of the vehicle, I was never rushed or felt uncomfortable durning the time on the lot. Once we went to Charles office he explained all the finance and leasing options. This was my first vehicle purchase from Delray Toyota,I will never go anywhere else, Thanks Charles and Delray Toyota, I'm a customer for life.

Kathy1956

Aug 19, 2013

Donna is my service writer I found her to be most willing to help navigate me through an area that is difficult foe me at best. She was polite and kept me in the loop as to what was necessary for me to have a successful out come with my repairs. win

Michael523

Aug 19, 2013

Donna Pacifico is my service advisor at Ed Morse Delray Toyota. She knows her job and I feel I can trust her when I need service for my car.

EAH33076

Aug 19, 2013

David Romeo is professional providing outstanding customer service.David always listens to any of my concerns and addresses them with genuine care.Work is always done in a timely manner,and accurately. Pricing is fair as well.I live in Coral Springs close to another dealership and wouldn't even walk in!As the owner of three Toyota products I wouldn't allow anyone else to service our veichles.With such premier service I have no need to go anywhere else.David is a true asset to this dealership!

May312013

Aug 19, 2013

Donna Pacifico is the best service writer for Ed Morse Toyota.She is very helpful and knowledgeable .She is very courteous.I feel comfortable and trust all her opinions dealing with my car.

angela5191

Aug 17, 2013

Donna Pacifico is my service writer.I am very pleased with all her help that she gives me when I have my car serviced.She is such a wonderful person.I only deal with her.

Porahora

Aug 17, 2013

I bought my car here a few years ago, the customer service was such a delightful experience I decided to bring my car here for service. Steve is the person I always come see, he is so nice and knowledgeable. I know I can trust him with my car

wlfgraphics

Aug 14, 2013

It was a pleasure dealing with the professionals at Ed Morse Delray Toyota.David Romeo was extremely helpful. We really appreciate his time and attentionwith our service.Thank you!

nwolfe

Aug 13, 2013

Donna Pacific has been my service writer for several years and very happy with all she has done for us. She's very knowledgeable and I trust her recommendations for my vehicle.

sv123

Aug 13, 2013

I recently went to have my car serviced and Ms Donna Pacifico was the service agent. Ms. Pacifico was very professional, knowledgable and friendly. She explained everything to me and was very courteous. When I need work done on my car I will definetly request Ms Pacifico.

beverly9920

Aug 12, 2013

Donna Pacifico was so accommodating and helpful with my service on my Toyota. She made the process of servicing my car easy and pleasant. I recommend her all the time. I am very pleased that she is there to service my car.

jpv123

Aug 11, 2013

Donna is a great service advisor.She helps us all the time with great advice on our car when we need service.I will not go to anyone but Donna.

Debbie106

Aug 10, 2013

Donna Pacifico was a lifesaver, She really helped me with my vehicle, I was really appreciative, She went above and beyond to help me with my vehicle.

vr22

Aug 10, 2013

donna pacifico is my service writer. She is very fantastic, she is very helpful. She has a lot of knowledge, that makes me feel comfortable. I will recommend her.

Josephdig

Aug 9, 2013

I have had my car serviced three times since I purchased it. From the sale to the service I am completely satisfied and if any problems arise to please let them know.

postoncl

Aug 8, 2013

I always have my car serviced here! Steve is honest, friendly, personable, knowledgeable, and accommodating. I usually stay at the dealership while my car is being serviced, and the amenities are very satisfactory. The staff on the whole are amiable and helpful. Because I am a loyal customer, I receive the same treatment right back to me. I have never been dissatisfied with the services provided by this dealership. I will continue to have my car serviced here, and will probably buy my next car here!

briansmith69

Aug 6, 2013

I had service with Susan fox recently and it was done quickly/quality. I have been to this location before and its always a good experience. Highly recommend.

imhealthy

Aug 6, 2013

I have been dealing with Dave Romeo and Susan Fox for approximately 10 years. Because of their expertise, honesty, friendliness, fairness, and genuine concern in dealing with me, I would highly recommend this dealership.The reason I and my Dad have bought the last 3 cars at Ed Morse Delray Toyota is strictly because of Dave Romeo & Susan Fox!The Service area is clean, and everyone is so very helpful. If I owned a business, I would require all employees to be trained by Dave & Susan.I would recommend Ed Morse Toyota to anyone looking to purchase a car, or anyone in town that might need service. In fact, my friend just purchased a car from Ed Morse Toyota based on my recommendation.Too bad I could only give them 5 stars....they deserve 10 stars!

slomc1ca

Jul 27, 2013

I bought a 2013 Toyota Corolla 10 months ago. I spent $22,000 on this new car. I have previously owned a Toyota and am loyal to Toyota vehicles. About 3 weeks ago I noticed that I had large rust spots on the back headliner of my car. One rust spot was in the middle of the headliner and the other was along the side panel. I immediately knew this was not normal in a brand new car. I took the car to Ed Morse DelRay service. The service I received was among the worst I have ever experienced. The service advisor that looked at my car is Donna. I showed her the rust spots and she said she would send it back to have the technition look at it. She came back and told me that it was not rust but food. I knew immediately this was completely false. I know nothing about cars but I do know the difference between rust and food. I took my car to Lipton Toyota and they agreed the spots were not food. They sent the car back to the techniction and came back to me and told me that it was rust and the headliner needs to be completely replaced. I am absolutely disturbed by the way Donna handled this. All it takes it common sense to know the difference between rust and food. I showed the spots to several people and they thought that I was joking that a service advisor at a dealership told me I had food spots on the headliner of my car. I dont have kids and I dont have people that sit in my back seat that would rub food all over the headliner. One person I showed the spots to that has kids told me that kids wouldnt even rub food in those areas. It is completely obsured to tell someone that rust is food. I am thankful for Lipton Toyota and they couldnt stop laughing that I was told that the spots in my car were food. After I visited Lipton I immediately called and talked to Carroll Busbee and she said she would immediately tell the manager. I received a call from donna saying that there was no bulletin on this issue. This greatly disturbed me because who cares if there is or not. Is it not her job to find what is causing it? Does she need a bulletin to tell her I have rust in my car? Donna also asked me for the contact information for Lipton. I know she called them and all she kept saying was there is no bulletin. Which they of course put her in her place saying, well it isnt food? of course she had no response. I also contacted Toyota corporate. Toyota corporate told me they contacted Carroll Busbee and she again told them that there was no bulletin. Toyota corporate told me that they rely on the dealerships technical expertise to diagnose and repair any conditions that may develop with a vehicle. Toyota corporate said you have access to technical resources should you need it. I hope this isnt the direction of the dealership to only service and repair vehicles based on a bulletin. Toyota corporate agreed that bulletin or no bulletin Donnas responsibility was to repair my car and advise me of the issue. Does it bother you that you have a service advisor advising rust is food? I have been to tons of dealership and have never been to a dealership that didnt want to advise me on the issue or even worse they didnt want to fix the issue. It is very scary that Donna needs a bulletin to know there is an issue. I hope this is not common practice at the dealership. Donna and Carroll seem to keep saying there was no bulletin, but is this an excuse for the mistake Donna made? I am greatly disturbed that they keep saying that there is no bulletin because I am supposed to then be ok with it? There was a bulletin for the 09-12 which again disturbs me because then Donna should have used her common sense to think there might be an issue with the 2013. If there is no bulletin then Donna should have figured out why my 2013 has rust in it. That is her job isnt it? Lipton Toyota fixed it! They got the whole $1500 covered with my warranty. They knew it was not normal and went above and beyond.

Laneyc

Jun 25, 2013

My 94 yr old mother can't drive anymore so we brought back her leased toyota. Fred was rude, dismissive, and berated my mom about where she bought the car. If this is what this dealership is like then you don't want to shop here. Awful customer service. In fact my mother would have bought the car here last July but the sales people were not interested in helping her then either

Jswizz02

May 14, 2013

It takes a lot for someone to actually want to write a review on someone these days. I worked on my own vehicles for years and no longer have the time to do it. I have been through the gauntlet of ma and pa shops where I found myself having to turn down the shops quote because they were just to far out there. John Alsopp is a service advisor that I stumbled upon and haven't looked back since. It's normal to cringe when thinking about visiting a dealership, but these guys know how to make you feel like your important. John Alsopp and the Toyota mechanics at Ed morse delray deliver time and time again. I have been dealing with the service department for my 2001 Toyota solara for 3 years now and they have been there to provide routine service and advice that has always been correct,right on point, and not overboard. I have never felt pressured or lied to. I would strongly recommend this dealership for service. Meet John for yourself and you will see what I mean.

maureeno

Feb 19, 2013

David Romeo is very trustworthy and friendly. Always honest, explains everything. I feel that he has my best interest at heart and is not trying to sell me things i don't need.

EAH33076

Dec 27, 2012

David Romeo is the true meaning of SUPERIOR CUSTOMER SERVICE!!His professionalism and attention to detail far surpasses my expectations each and every time one of me three toyotas are brought in for service.I live in Coral Springs and live very close to another Toyota dealership and pass right by on my way to Delray Toyota. With David Romeo providing OUTSTANDING service I wouldn't bring any of our cars anywhere else!!I hope David is commended for his customer service and professionalism. He is a true asset to Delray Toyota!

carl feller

Dec 5, 2012

David Romeo is fantastic, It is an absolute pleasure to work with David and his customer service goes above the call of duty. I would highly reccomend this dealership based on the David's professionalism.

ufgator1993

Nov 11, 2012

While in for service on November 6, 2012, I was greeted warmly by Service Manager, David Romeo. I am constantly amazed by how friendly and helpful he is when I bring my car to the dealership. He seems to always go the extra mile to make the experience pleasant, whether it be to help me transfer my articles from one car to another, or making sure that my children and I are comfortable while we wait. David always makes scheduling the maintenance on my vehicle easy and works around my schedule. He realizes that my time is valuable and consistently makes sure that the work is done in a timely manner, which is extremely important as a mother of three children. I have never had such pleasant experiences when bringing in my vehicles for service. David is an outstanding manager but also makes you feel like more than just another customer. I have also dealt with Charlie Temkin on a few other occasions. I was pleasantly surprised to encounter the same genuine concern for my needs when we were discussing possibilities for my new vehicle. He was extremely friendly and sincere in all our dealings, which made the whole experience pleasant. After purchase, he took the time to show me how the vehicle worked and even helped me program my bluetooth with some of my most used contacts. I have never experienced a dealership with such friendly, sincere and professional people. I normally dread going to purchase a vehicle and tried to put off getting service, knowing how long and unpleasant the time would be. Ed Morse Delray Toyota makes it a pleasant experience, both in purchasing and in servicing your vehicle. I will remain a loyal customer because of employees like David Romeo and Charlie Temkin.

Luvkatz

Nov 5, 2012

I'm in AWE of the customer service I'm always graced with in your service department! David Romeo hits it out of the park AGAIN!!! Finding myself in need of help on a "bad day", and as usual, it was David to the rescue! I GLADLY drove from Coral Springs to your dealership BECAUSE of David's attention to care and detail. He always adds that extra measure of warmth to every experience, and I never leave that dealership feeling like "just another customer". He always goes FAR above and beyond, even helping this mom with her rambunctious 3-year-old. This man has patience like NO OTHER!! Always smiling, always leaving us feeling that we have been cared for as if we're his own family. Thank you for choosing David to lead the service department. He is THE reason we are married to your dealership!Our lease is up soon, and he even had Charlie Temkin call us to advise us what our options are. Charlie called the SAME DAY with all of the information we needed to decide on our next TOYOTA! Even Charlie personified the professional and patient character that is essential in this business.We are BEYOND grateful that this dealership puts so much care into its customers. We'd recommend you to everyone!

AmyPlfd

Nov 1, 2012

As usual Howie Rosenberg has gone over the top with his service. My bill is ALWAYS less than the estimate and his attitude and caring ways make the money spent easier to bear.Not only does he care for me as a client yet as a friend; he wished me well on my upcoming surgery and asked to be kept in the loop. He means what he says.I highly recommend Ed Morse Toyota and make sure you see Howie!Ron my driver is always courteous and prompt; and makes you smile even at 7:00 am:)Good man and fair in ALL of his service.Carmine- thank you for having such GREAT employees. TRUST is earned and YOU ALL have mine.Sincerely,Amy

wlfgraphics

Oct 31, 2012

David Romeo gave me outstanding service and attention with my car.He took the time to go over what was needed and explain it to me.I truly appreciate it!

rgocinski

Oct 23, 2012

Dave Romeo has helped me service my car for years. He is professional, extremely knowledegable and courteous and an absolute pleasure to deal with. He is always honest and fair with the repairs that are needed. My experience in working with your dealership has been great. I am in sales and put alot of miles on my car but always feel safe and know whatever work gets done I am good to go. I always recommend Dave to my friends and collegues that have a Toyota. Today is it hard to find a such a dedicated and commited employee. You are lucky to have Dave as part of your team.

melissa.micheli.7

Oct 18, 2012

I always have a great experience with Donna and I had to let you know. She is the sweetest, most patient service writer I have ever had the pleasure of doing business with. I will never take my business anywhere else because of her. The service she provides is excellent and definitely deserves 5 stars!

FrankKathy

Oct 6, 2012

James ODay was fabulous! He was knowledgable, answered all our questions, great sense of humor and most of all he was fun! He made our shopping experince the best! We would reccomend him and the dealership to everyone! We love our new Toyota Camry and are enjoying driving it so much! Ben Burnett was wonderful in the finance department! He made the process easy and simple. He was very friendly and knowlegdable! Thank them both for the great service!

gc4484

Sep 12, 2012

My wife and I went in to look at a Prius 2 and had to wait 10 minutes at the front desk for one of the internet sale people to come out after they were paged twice. We were given the friendly greeting and handed off to Bernie Davis who took us into his office to go over our color choice.This process took around 15 minutes as we came in wanting the internet pricing which Bernie acted like it was a huge deal to get the color we wanted for the "Special price" In the middle of web searching he left to help out another customer which we thought was odd.We took a test drive and when we got back Bernie had to go ask if the prius we picked out would be approved under the internet pricing ( which it was if you go to their website) Bernie left my wife and I and 6 month old baby in his office for 30 minutes waitng for an answer so we decided to leave. As we were walking out we saw Bernie sitting in the manager's office talking and we waived to him and he ignored us. I will never buy from any Ed Morse dealership again.

sgreenberg's kids

Aug 13, 2012

Dave has been taking care of my parents car since they purchased it. My dad always complimented Dave on taking care of him so graciously and quickly. since my dad's passing we have continued to experience the 'Dave Romeo' personal touch. We know that when we take our car in that it will not be an all day affair he gets us in and out very fast. We have recommended your dealership to friends and tell them to deal with Dave and when they do they rave about him. When we leave your dealership after a service appointment we are assured that the work was done correctly and we even get a clean car when they are done. Our hats are off to Dave Romeo for his work ethic!

Jeanette Alexander

Aug 8, 2012

John always answers his phone, curtious, extremely helpful. He is my SERVICE REPRESENTATIVE and I wouldn't go to anyone else. Dealership has also always been great. Thank you, Jeanette Alexander

AmyPlfd

Aug 8, 2012

I had a problem with my AC. Howie and I finally connected and I believe it was Naim? or Niam who was the tech on my car. They placed dye in the system and checked it out.I still need to return so they can check for leaks. Yet my A/C is blowing cold:)Howie has always done right by me; I trust him with my car/ie my life.GREAT SERVICE. My Sales woman a year ago Jackie A. was awesome too.Love my car, Love the staffing at Ed Morse. I knew Carmine C. from Ed Morse Honda and would RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE OR HAVE A CAR SERVICED.GREAT JOB:)

miles01

Jul 29, 2012

Susan Fox is the consumate customer service rep. She is personable, knowledgeable,andand treats you as a person, not a customer. She is honest, helpful and understands the business. I would have no other rep take care of my automobile.

Ellspry

Jul 13, 2012

David Romeo has helped me for years.. He is very efficient.. Polite.. Knowledgeable and professional.. Dave is the only person I trust my vehicle with.,,He is honest, fair and also explains what I need to have done to my vehicle.. He is very reliable and makes my experience always pleasant... I highly recommend anyone who has any service/maintenance issues to ask for David Romeo.. You will not be disappointed..

dkip

Jul 9, 2012

I've come to trust this dealership to provide quality, timely maintenance and repair service and great customer service. I particularly appreciate the service and advice of Susan Fox. Over the years I've dealt with many car dealerships for a number of different vehicles. All too often in the past, I've taken my vehicle in for a specific service, only to be told the other "recommended services" (which are often presented as something you must have done if you expect to drive your vehicle again). You have that uneasy feeling that you're getting screwed! I've never had this kind of experience at Ed Morse Delray Toyota, or with Susan Fox. As a result, they have a very satisfied customer, and when it come time for another vehicle, I'll get it from that dealership. In the mean time, it's the only place I'll go for service on my Toyota.

JOBA

Jul 8, 2012

Carmine was a good sales man. DAvid Romeo was an exceptional professional and provided us excellant service. He is an asset to Ed Morse organization and should recognized as such. He understands his customer and knows his product. We will refer others to David Romeo.

TruckSR5

Jul 7, 2012

David Romeo is the best manager I have ever delt with and his staff amd maintenance crew are some of the best people around. I would never go anywhere else.

prius2

Jun 30, 2012

I have been going to this dealership for sales and service for about 10 years and a bunch of cars. I now have my second set of 2 Prius. Susan Fox is a wonderful courteous and knowledgeable person to work with.

Luvkatz

Jun 26, 2012

We travel almost 30 miles to this dealership for one reason...David Romeo! I typically have my toddler with me, and while most moms would be nervous about waiting for an oil change, I've always been grateful for the accommodations that are at Ed Morse Delray's service department. I'm always greeted with warmth and friendliness, always assisted with my stroller, and sometimes even given a little hand with my little guy!! David Romeo is THE reason that this dealership is the ONLY place we'll service our (2) Toyotas, and soon where we'll return our lease and begin a new one!! Thank you, Ed Morse Delray, for having David Romeo in charge of things there...we, as a family, are grateful!!

jboud13

Jun 15, 2012

David Romeo is awesome. He is super friendly and honest. He always takes care of use and it is because of him that we recommend Delray Toyota to our friends even though we live 1 mile from Al Hendrickson. We would not take our van or truck to anyone else.

jandilor

Jun 14, 2012

Outstanding service at Ed Morse because of the team led by David Romeo. I have bought 4 Avalons from Ed Morese. I have never been disappointed in the service or the professionalism of David Romeo and his staff. I have recommended Ed Morse and the service department to all my friends. Thank you for keeping standards and service so professional and effiecient.

kristavalz

Jun 8, 2012

I went to Ed Morse Toyota on Memorial Day weekend, purchased one vehicle and leased another. Customer service was outstanding! Everything was explained in detail, I was made comfortable, my needs were listened to, and the finanicals were explained clearly. I did not feel rushed and felt as though I was "the only client there." Marlene has called to check up on me and my vehicles several times which is reassuring.

cctig17

Jun 3, 2012

The staff at the dealearship was very proffesional and courteous. They answered any questions that I had and they help my mom with her car as well by looking in to her warranty issue. Great job on finishing our cars before the time they stated.

tylershane

May 28, 2012

I bought my second Toyota from this dealership due to the fantastic service I get AFTER the purchase! I live in Parkland and there happens to be a closer dealership, however I wouldn't think of going anywhere else! A few recalls, regular oil changes, and minor service was taken care of in a timely, professional manner due to the outstanding management and guidance of Service Manager, Dave Romeo. I have sent many family members and friends here for service and they won't go anywhere else either! Thank you Dave and staff for another positive experience at your service department! So appreciated!! Sincerely,Leslie Lyden

ilantree

May 22, 2012

We have been working with John Allsopp since we purchased the Corolla in June 2008.The minute you walk into his little office you realize you are dealing with a true professional: He is very knowledgeable, friendly, and patient. He carefully listens to your questions and concerns, and he follows up to make sure that the prescribed list of services and check-ups has been done, and your concerns gave been addressed. He will never take advantage of you: He will recommend only the work that needs to be done to keep the car in good operating condition--no more, no less. Tosummarize, we have been very pleased with John's performance. John is one of the reasons Ed Morse has reputation of providing friendly, quality service.Sincerely, Josh and Esther Chorowsky

lkmar

May 18, 2012

My whole family has Toyota cars and there's a reason for that. Great cars and then top notch service. Dave Romeo always goes above and beyond in making sure my car gets the service it needs. The staff are friendly and professional. It's a pleasure dealing with Ed Morse Toyota.

traveler7879

May 12, 2012

Greeted immediately, understood what services was needed, no papers to fill out, promised be done by 8 am was done at 745...no surprises at the end

smcguire691

May 12, 2012

David Romeo is 'top notch' and a tremendous asset to Toyota. I would recommend this dealership and have done so in the past. If your looking for outstanding service then look no further. I wouldn't go anywhere else because trust and loyalty are too important.

mrshorts

May 11, 2012

Between NY and Florida I have been to many dealerships for service, Toyota and other, and none are as good as this dealership. John was thorough and professional. I was given a courtesy ride home door to door but could have waited at a comfortable customer lounge. The work was explained and when it was or not necessary it was explained why and not pressured to perform. An excellent experience.

bob mugridge

May 9, 2012

our family has been driving toyotas for years. david romeo has been helping us with service .he is a professonal. he has always been courteous and knowlgeable.

TRDSupercharged

May 8, 2012

Once again, I would like to extend my sincere appreciation to Eric Silcox and Dave Romeo. I could not have asked for a better service experience. Dave and Eric are the epitome of how a service department should be run. I received exemplary service and I look forward to many years of business with Ed Morse Toyota. Keep up the good work. Respectfully, Ryan Mugridge

manny3235

Apr 25, 2012

I WAS IN FOR MY FIRST NEW CAR SERVICE AND WAS TREATED VERY PROFESSIONALLY BY THE SERVICE REP. SUSAN FOX. SHE ANSWERED ALL MY QUESTIONS AND MADE ME FEEL LIKE FAMILY. THIS MADE IT A VERY PLEASANT VISIT, THANK YOU

davemuchnick

Apr 18, 2012

I have been purhasing cars for 50 years form the East coast of this country to the West coast of this country. In all my life I have never expierienced the level of excellence this dealership gives. It is a pleasure to do business with Ed Morse Toyota.

thomasboston

Apr 16, 2012

Susan Fox ia an OUTSTANDING customer service representative. She is exactly why I come back to Delray Toyota for car service and why I continue to buy Toyota. The work quality is also outstanding and on-time. The service at Ed Morse Delray Toyota is always done in a friendly way and the customer is always number one. The overall feeling a customer has when leaving Delray Toyota is one of satisfaction. The price has always been fair everytime I've been to Delray Toyota. Thank you Delray Toyota!

CXUNIS

Apr 13, 2012

I was treated with excellent customer service and fairness. The service personnel were courteous and professional. I was told that I would get my car in 1 hour and 10 minutes and I received the car back in 55 minutes.I would definitely recommend Ed Morse Delray Toyota Scion as a great place to have your toyota serviced.

lpganewk

Apr 3, 2012

Major repair on a/c. Susan gave me helpful options. Friendly and professional as always. One downer! Car came out dirtier then it went in!

jdsnyruth

Apr 2, 2012

Mr Tim Beard is the service consultant that all dealers, regardless of vehicle should have. He epitamizes WHAT A SERVICE CONSULTANT shuld be. he does not "sell" repairs or service he takes the time to talk to a customer and evaluate what is best for the car and the owner. with out his presence i would not use Morse Toyota as my service provider. I can get MOST services for less money BUT BUT Mr Bearf always comes up with useful suggestions and advice. MORSE TOYOTA IS LUCKY TO HAVE HIM Marvin ( Avalon 2003 XSE) Delray Beach Florida

unicorns3

Mar 30, 2012

I bought my Highlander from this dealership in 2003 and always have my car seviced there. Dave Romeo is a delight, friendly, warm, and informative. He always explains what needs to be done, my car is delivered on time, and I am always satisfied. I have delt with many dealerships over the years and this is by far the best. The waiting area is comfortable, great coffee and snacks. They even have a lunch cafe!I have sent many friends to Dave, and they are all very happy with the service.

robin.perry

Mar 26, 2012

I return to Delray Toyota everytime I need something done for my Rav4, because of the incredible customer service from David Romeo. I always feel well taken care of and like he genuinely cares that I return for every service my vehicle needs. David shows me that he knows my time is valuable and makes sure my car is serviced promptly and effectively. He makes sure I am comfortable while I am waiting and gives me updates so I know when I will be able to leave. I live over 30 minutes away but it is worth it to drive an hour round trip, to receive the kind of customer service I get at Delary Toyota. I recommend them and David, to my family and friends, regardless of the type of vehicle they drive and they all have the same amazing experience. I will continue to have my car serviced at Ed Morse Toyota and enjoy having David take care of my car and me.

DianeDelray

Mar 19, 2012

This past weekend I traded in a 2009 Corolla for a 2012. My lease was expiring in August of this year and my service advisor Tim Baird mentioned that I might be able to get a deal when you're in the last 6 months of the lease and told me to call Marlene Greenberg. Marlene got me a terrific deal and a gorgeous red car! She was very professional, compassionate, outgoing and knowledgeable. She even got my elderly mother a cup of hot chocolate while we were working on the paperwork! My mother wants to go back to the dealership to visit Marlene.Tim Baird is the only service advisor we have used for the past 7+ years, he is very honest and never suggests an unnecessary repair. Ed Morse Toyota is a beautiful dealership with outstanding customer service.Both Marlene and Tim are an asset to the dealership.ThanksDiane Neveloff

Flygirltia46

Mar 15, 2012

This dealership is the absolute Best. Ed Morse has the nicest most helpful service department. David Romeo knows his business and is always a pleasure to work with. Everyone is always helpful and in the auto business customer service is a must. Ed Morse has the absolute best customer service. Charlie Tempkin is a patient kind man that makes purchasing a car painless and pleasureable. I give this dealership a "5" or the highest rating. Their customer service is excellent. Thank you David Romeo and his team.

rak656

Mar 8, 2012

I can't tell how many times I've had my daughters car in for service out of state and now in Florida. Dealing with David Romeo is a major plus!!! Most of the time I don't have an appointment and he makes sure I'm taken care of when I show up. Due to my job I travel alot and it's day to day where I'm at. Again thanks David all the speedy oil changes and making sure her car is always inspected. Thanks,Rick Kurzweil

DGSolomon

Feb 28, 2012

The best dealership I have ever gone to for regular maintenance servicing. The representatives are friendly and professional, the wait is just about how long they tell me, and there are always bagels, coffee, TV and internet to make the time go faster.

rbobog

Feb 22, 2012

Brought Highlander in for first scheduled maintenance. Appointment was made in advance and I was promptly greeted when I arrived, which was exactly at the time of the appointment, 9AM.As always, Susan Fox wrote up the service, told me how long I should expect to wait, and asked if I had any questions. The service was completed exactly within the time frame Susan Fox had provided. Obviously Susan Fox did not do the service on the vehicle, so cudos to the service technician also.

Alvin Yudow

Feb 21, 2012

S service, even though we find it expensive, because we trust them.ervice person was very good. Service done very well. Was supposed to get a car wash with service. Did not. Always use Toyota because we trust them.

Hasssenior

Feb 17, 2012

I wasted 4 hours at this store. I told them what I wanted for my trade and what I would pay for their used Tacoma. They offered me $3000 less for trade and would not discount the selling price at all. I told them the amount of monthly payment I'd be comfortable with and what they did was increase the loan term by one year. They then said they would trade my car for the amount I wanted but they simply RAISED the selling price of the Tacoma by the difference. UNSCRUPULOUS. Would never go back there.

freedleB

Feb 13, 2012

Car (Highlander) was taken in promptly.Requested service (oil change and 75K inspections) done on time.Extra service needed was explained and completed right away.

AmyPlfd

Feb 3, 2012

Once again the care and service at Ed Morse Toyota...AWESOME.Howard R. takes care of me like family. Caring and doing the best he can for me on my budget.Always watching the pennies and making me feel great when i have my car serviced there.Gene dropped me off and picked me up, he is a very softspoken man and an excellant driver:)My saleswoman Jackie A. remembered to email me for my birthday:) Nice to know people still CARE and show it.Wishing all of them a happy healthy and prosperous 2012Sincerely,Amy Pershyn

silverfox4906

Feb 3, 2012

I've owned automobiles for almost 60 years- including Cadilacs, Lincolns and Porsches.I have never enjoed friendly nor best service that at Ed Morse Toyota. Susan Fox is my excellent service rep.

Shella OBrien

Jan 26, 2012

Susan has always done a fine job for me. I think they need to use the intercom to call clients when their autos are ready from service instead of walking around yelling. Just a thought. Doesn't come over as being very professional.

art4nj

Jan 25, 2012

Appointment was made and honored. Susan Fox was very helpful, gave good estimates, and called when car was ready. Hopefully my A/C problem was resolved.

lilyth

Jan 20, 2012

This was my first service since having purchased my Toyota Corolla from Ed Morse. From the time I drove up I was greeted by several employees in the service bay. Directed to my service adviser who was extremely pleasant and helpful. After checking the car in, I was directed to the waiting room which had bagels and coffee available for customers who were waiting. Overall the service took less than an hour (thirty minutes faster than the estimate) and was the best I have encountered in many years. Leaving my old dealer and car company for Ed Morse Toyota was the best decision!

trachtd

Jan 13, 2012

Susan Fox, as the Service representative, handled my service experience, with professionalism and a friendly manner, as always.From the initial greeting at the service desk to being told that my car was ready it was a satisfying experience to know the job was done correctly!

tyuuyttyu

Jan 12, 2012

Susan Fox is very competent, very pleasant and I have alot of confidence in her expertise and opinion. Her time and cost figures/projections are very accurate and it is a pleasure to do business with her. I can easily give her the highest rating and would readily recommend her to others. I am also very pleased with the service at Delray Toyota (e.g. work they do as already have praised Susan).

FeMaToyota11

Jan 10, 2012

I would like to thank Jerry for all his expertise in finding me the car I wanted to purchase. I would recommend to others that they visit Jerry at Ed Morse Delray Toyota to purchase a vehicle whether it is new or used. The dealership was very friendly and worked with me to acquire my Toyota.Thanks.mark

kminnig

Jan 9, 2012

I was greeted immediately upon arrival. In the 30 seconds it took the first person to find my service adviser, I was greeted by two other employees who confirmed I was already being helped and started basic service on my vehicle. My adviser estimated the work would take about an hour. In 45 minutes she was back with my keys and paperwork.

Anita Suchoff

Jan 8, 2012

My appt. was 7:30 AM and I was taken on time. I thought that Susan was verry proffessioal & friendly. She told me my car would be ready by 8:45 or 9am. She was right.

JillRinehart

Dec 31, 2011

Marlene and Jeff took great care of me. I told them what I wanted and they found it for me. Had it delivered earlier than expected. I was in and out of the dealership much sooner than I expected as well. Marlene helped me sync my phone and answered all my questions. I even went back the next day and she came right over to help me with other questions. I will definitely recommend Delray Toyota, Marlene and Jeff to any friends who are in the market for a new car!

anyidea

Dec 30, 2011

After working with two other Toyota Dealers I should of started with Ed Morse - value and service with easy and open communications sold me. Price was fair with no hidden costs and the sales support was professional and informative.Wayne Feldman and Jeff Stewart should give classes to the other Toyota Dealers in the area. Our new Avalon is the eighth Toyota we purchased - the product quality has always been top notch and Ed Morse matches it with the price - selection - and customer service.

Edgar J. Gintz

Dec 26, 2011

I have always had pleasant experience at this dealership. All of the above apply. Susan Fox and David Romero have always been there for my problems.This is my second Camry from them and I will return for any future purchase/lease.Edgar Gintz

millielarsen

Dec 24, 2011

I have been bringing my cars (Lexus 400, previous Camry, current Camry)for several years. Susan is always so helpful, so friendly and a true asset to the dealership.

krugel

Dec 20, 2011

I like this dealership because it close to home, I can get service when I need it, and I trust the service rep. I never feel as though I'm being sold services I don't need. I like working with Susan because she is friendly and efficient. I also like that I work while I wait--cubicles to set up my computer and free Internet.

Wendy1969

Dec 20, 2011

I cannot say enough about this woman that made our car search such an enjoyable experience. I didnt want to leave the dealership! We even exchanged phone numbers and will be getting together in the near future. What a sales person! I spent 10 years as a sales director in the hospitality industry and I was blown away by her persistent nature in making a sale! She is the best and I would tell EVERYONE I know to buy a car from her. She is a keeper. Great asset to Ed Morse Toyota!!

david ellis

Dec 10, 2011

Mr.Tempkin was very professional, courteous, knowledgeble and i knew i could trust him to guide me into the right car at the right price. HE made the whole carbuying experience very easy and pleasant.

brcorprado

Dec 6, 2011

My entire family (8) and numerous referred friends have been leasing/buying Toyota's for the last 10-15 years from your South Florida dealerships. We have lost count on how many cars we have leased from Jerry Teger - upwards of 15! We have all been extremely pleased, not only with the cars' perfomance, but with our Sales Associate, Jerry Teger. Yes, that is correct, we have followed Jerry Teger from dealership to dealership! He is not your typical "run-you-down-in-the-parking-lot" car salesman. He is dedicated, well-informed, honest and a great deal-maker.I also would like to make mention of John Allsop. He is in the service department. Another credit to your staff. He sets/keeps timely appointments. He is extremely knowledgeable about your product and always strives to resolve any issues we have.It is truly a pleasure to work with such a fine dealership - all "5"s in our book....On behalf of the Stagliano family, we thank you!Sincerely,Maryann Stagliano

Saints

Nov 22, 2011

I was very happy with the service I received at Ed Morse. I was treated well, a very friendly approach. I also met with the Finance person,Ben, very professional and respectful. I rated the dealer a 5 across the board because there really was nothing more they could have done to make my experience any better than it was.

ira glenn

Nov 17, 2011

i had excellent service for my toyota camry le 2011 today. i needed work on my splash shield and your dealership gave prompt and courteous service .

vilemsky

Nov 1, 2011

Me an my wife recently visit the dealership to take our new 2011 Toyota FJ cruiser home r experience was great. Friendly staff and nice atmosphere make this pleasurable experience that will not by forgotten. Thank you Tiffany and Vilem Rosenberger

Narragansett

Oct 18, 2011

Every time we go to this dealership, David Romeo treats us very well and takes care of our issues with professionalism and efficiency! There is never a problem that he can not handle. He makes taking our car in for service a pleasure instead of a problem!

sheebasocrates

Oct 15, 2011

i get excellant work on my 2010 tundra and also friendly service thats why i bought another maintance plan from toyota because of the friendly service

moeman

Oct 13, 2011

Howie was very professional. Estimated cost of my repairs accurately, and deliverd my car as promised on time. The waiting room was clean and pleasant.Thank you Howie

AmyPlfd

Oct 11, 2011

Once again excellant service!I trust Howie and his tech with my car.Howie with my life:)I have followed Carmine Collela from Ed Morse Honda to the Toyota dealership.The staff and facility are just wonderful.Trust is earned and they have mine.I would highly recommend this dealership to everyone I meet:)Thanks again- keep up the GREAT work!Sincerely,Amy Pershyn

1vanvliet

Oct 9, 2011

My first service visit with my 2011 Toyota Prius was prescheduled. They called to remind me the day before, they sent me a reminder email. They were prompt, courteous, and friendly. There were refreshments set up in the waiting area to ensure a comfortable wait, and they were finished quickly.This dealership always exceeds my expectations.

flower0581

Oct 2, 2011

Everyone was very helpful and went above and beyond to make buying my first truck a great experience!!!! I would highly recommend this dealership for your next vehicle!!!

paulman13

Sep 28, 2011

We have been dealing with ED Morse Toyota for years and with David Romeo,who is a very pleasent person to deal with,always smiling and very helpful with our problem,weather small or large.Our cars are always handled with care and given back to us clean.We love you David.Claire Rinaldi & Paul J Mancini

Randiz

Sep 22, 2011

I have been to this service department many times and try to work with David as often as I can. This time I called ahead to make sure that David was going to be there when I was bringing in my car for service. He is always very friendly and helpful. He is honest and a pleasure to deal with. I think that David Romeo is an asset to Ed Morse Delray Toyota. Thanks David for all your help!!

lilym

Sep 20, 2011

We had a pretty good experience with our purchase of our car except when it came down to the finance part the months financed did not match to what we told the sales person we wanted but in the end we were pretty happy. Thank you.

nicolas129

Sep 9, 2011

From the minute i arrived at the dealer's service department, all attention was given to me and to my car. Ms Pacifico made sure that i was fully satisfied with the service given to my car by the mechanics. she also made sure that i was fully satisfied with toyota's attention. ed morse toyota in delray has always been the place for me to get my car since i retired to florida in 2005. i have always looked for Ms Pacifico whenever i brought my car in because of her attention. thank you toyota,,,and thank ms pacifico

rjroney

Sep 2, 2011

John Allsopp is the best service engineer I have had a Delray Toyota. I have been using Delray Toyota since 1997.John is always friendly,helpful and honest in his evaluations. Keep up the good service John.

unicorns3

Sep 1, 2011

I have my Highlander for eight years and only have work done at Ed Morse Toyota. Dave Romeo is a pleasure to work with, always on time and smiling! I bought my car from this dealer and would highly praise them. The showroom is immaculate and very comfortable. On a scale from 1-10 they are a 20!

Gentleman_George

Aug 24, 2011

Prior to purchasing my vehicle from Ed Morse Delray Toyota, I was under the impression that having a car serviced at the dealer was the most expensive option available. I'm happy to report that, at least in the case of Ed Morse Delray Toyota, I was proven wrong.For two years now, I have been treated exceptionally and my vehicle continues to drive like I just drove it off the lot for the first time. The pricing has been comparable, if not better, than other auto service centers. Without a doubt, the greatest factor in my experience has been the outstanding treatment I continue to receive from my Service Consultant, Howard "Howie" Rosenberg. Howie greets me as I drive in for my scheduled appointment, asks me about my life and family and treats me as if I have been doing business with him for generations. I never feel as if I'm being taken advantage of and, as a result, often feel compelled to spoil my car at their establishment.Toyotas are reliable cars in general but, when the rare occasion occurs where I have to have it serviced, I feel safe in trusting the work in the hands of Howie and Ed Morse Delray Toyota.Sincerely,~ Jorge A. Picaza

kymmy255

Aug 14, 2011

This is the second car in 6 months that I have purchased from Jeannie & Marlene. The first experience was the best car purchase I've ever had. This recent one was equally as wonderful. The personal attention and concern for my purchase needs were outstanding. From the initial contact with Jeannie where she found the exact car that fit my needs to the actual purchase with Marlene, the experience will have me coming back and recommending the dea;ership to people I know who are looking for a vehicle.

Denise DiPerna

Aug 10, 2011

Thank you Steve for making my experience fantastic! I had been looking for new rims for my 2009 camry. When I purchased it they put on sport rims. I had to keep replacing the tires, and the front end was always shaking. After all my research in trying to find rims, I went to my local Toyota dealership. Steve made me feel that I could trust him, and he would get the job done right.

paulresnick

Aug 6, 2011

Susan Fox is the best auto customer service representative I have dealt with in my 50 plus years of car ownership - the last 11 with a Toyota

jackvcastro

Aug 6, 2011

Roy was very proffessional, and understanding of my personal situation. So he found me the right car as well as the right price. I will certainly recommend him.Jack Castro

rak656

Aug 4, 2011

Very Pleased with David. He took care of me right away. I called first and he called me back to tell me what time to come in. I pass other dealers and WILL NOT go to another on.

DerekJeter

Aug 4, 2011

This is my second car with Ed Morse and I have never gone anywhere else for service. I don't worry about anything when I put my car in their hands. Dave Romeo and everyone else I've had contact with over the last seven years has been great; never a problem. Beautiful new facility too.

debnath4

Aug 2, 2011

Our experience was wonderful. We selected our vehicle on line and completed a credit application. When we arrived at the dealership, our salesperson, Jackie, had our car clean and ready for us to test drive. She explained all we needed to know about the car and what we can expect for maintenance, and all the features. When we had questions about the certification, she brought in the service manager and the tech who worked on the car. We couldn't ask for more than that! The finance manager got us a lower rate than quoted. Overall, a very professional and friendly environment. We will definitely return.

lmarlette

Aug 1, 2011

I've been getting my car serviced at Ed Morse Toyota for 2 years. Each and every time, Dave Romeo and other service team members greet me with a warm welcome, explains what needs to be done and always beats the estimated wait time. The prices are fair and if they find something wrong, they explain what it is, why it needs to be fixed and how much it's going to cost. I wish every business in south Florida had the customer service and professionalism that they do.

marcmorr

Jul 31, 2011

The sales consultant that I worked with was Jeff Fuscaldo. Jeff is professional and honest. He is the reason I rated this dealer. My experience was positive.I felt bad that I could not purchase a car from Jeff. It was certainly not his fault. I don't usually do any rating over the internet, but in this case Jeff earned these ratings. I will be in the market for a car again and Jeff will be the first guy I talk to.

jandilor

Jul 28, 2011

I was greeted within seconds of arriving, as were the seven other customers who arrived as I was waiting. David Romeo has serviced all four of my Avalons and I attribute my four Avalons to his guidance and his personal, professional expertise. I have recommended Ed Morse Delray to many people for sales or service and will continue to do so without reservation. My cars have always been serviced without problem and with the utmost proficiency.

dfranza

Jul 27, 2011

I walked in to your dealership and was met at the door by Dave Stern who was very courteous and very professional. He helped me with my decision to buy all the way through. It was a real pleasure to be assisted in such an important transaction in that way. My experience was totally positive and I strongly recommend your firm. There was extra follow up after the sales that was just as courteous, professional and again a pleasant experience. Many thanks for the great car and positive buying experience! Donald Franza

AmyPlfd

Jul 26, 2011

I purchased my car in Jan. 2011- Carmine Collela works there and he, the sales staff (Jackie A) Finance Jim Holly and his crew did an AWESOME job. I have since been back to the dealership for a battery replacement and an A/C issue. All of these items were expidited quickly and professionally by my FAVORITE SERVICE Writer. HOWARD (HOWIE) Rosanberg.(Unsure if I spelled the staff's names correctly.Howie goes way above and beyond his job duties ensuring that he represents ED Morse to the hilt.HOWIE and CARMINE and the entire staff have been the best to me.I have contacted them on numerous occaisions to try and help other friends have service done or purchase from them.THEY ARE THE BEST 110% Sincerely,Amy Pershyn- A very happy client of ED Morse Toyota

Richard k

Jul 21, 2011

James Wood went out of his way as if we were his own parents. He has such patience and you are lucky to have him. He is good looking, personable and compassionate. I would recommend him to my friends and your dealership. It was a pleasure dealing with him. He made the transaction seamless and enjoyable.Your sales manager-Mike worked very hard to satisfy us and make us happy. Great experience!Richard and Ruth Friedman

jameslackman

Jul 20, 2011

We had a fantastic experience and will send other friends. Our salesperson was very knowledgeble and made the process pass by in a very short time. Mr. Stewart, Mr. Kirshner and the manager Mr Frontiero were especially helpful.Our buying experience was a pleasure.Sincerely James LackmanJane Lackman

Irwin Greenberg

Jul 20, 2011

Avery professional organization.From initial greeting through entire visit.I initially spoke to Stephen Sharpe, Internet Sales who introduced me to James Wood, Sales Consultant.I have purchased many automobiles in the past and must tell you that James was the best salesman I have ever dealt with. He was friendly, knowledgeable and caring and made purchasing a car a pleasant experience. Both James and Stephen handled every detail in a professional manor.

lisa

Jul 18, 2011

Howard is my service consultant for my Rav and fron the very first time I met with him he made me feel confident that he would get the job done right and try his best to stay with my budget. When I call and leave a message it never take more than an hour to get a return call and most times it's faster. I feel good that Howard hears everything I'm concerned about with the vehicle and addresses each item. Before I bought the Rav I don't think I had a great impression of Toyotas service but I sure do now!!I just had my car in for service a few days ago and Howard went above and beyond as usual. I would reccomend him and this dealership to anyone.

kpfriedman

Jul 16, 2011

Excellent product knowledge and sales experience. Very happy with vehicle. Would gladly recommend. All personnel knew what they were doing.Thank you very much for our new vehicle.

aaybar

Jul 15, 2011

I only service my vehicle here because of Donna Pacifico. She is the best employee this company has on staff. She is very honest & helpful. She is a true gem!

powerswabs

Jul 13, 2011

DonnaMarie is a very friendly and helpful service representative for Ed Morse Delray Toyota. She greeted me personally when I arrived, and she was very helpful. The service was performed professionally and promptly. The prices are a bit high, and as usual, the service rep tries to sell you things that are not necessary. But that is not her fault, that is how all service reps are trained. She was just doing her job. Overall my experience was excellent. If you are a customer of Ed Morse Delray Toyaota, I highly recommend that you work with DonnaMarie. She is definitely the best!

tundratruck

Jul 12, 2011

The employees that we worked with over the last few days made this a most memorable and positive experience. Marlene was absolutely the best salesperson we have ever dealt with when purchasing a vehicle. She was patient and knowledgeable. She advised us about the vehicle since we had never owned a Tundra. She helped us avoid making any costly mistakes. We never experienced buyer's remorse thanks to her. Jim Eckert was right on top of his game. He even allowed us the opportunity of viewing his vehicle when I had questions as to how ours would look with certain features. Ben Burnett and Jim Holley made this the easiest closing that we have ever had at a auto dealership. They seemed to be genuinely concerned in making us satisfied customers. We will definitely be return customers to Ed Morse Delray Beach Toyota. Kudos for hiring quality personnel!!!!!!

pgrillo

Jul 11, 2011

Excellent service, professional friendly, on time service,(do not have to wait a long time. Taken care of as soon as you drive into the service center.

mjschulz

Jul 11, 2011

Every time I have had any sort of problem, I have gone to DonnaMarie Pacifico at Ed Morse Toyota and she has taken care of everything. Excellent employee!

LenK

Jul 10, 2011

WE GET A FRIENDLY GREETING WHEN WE DRIVE IN. EVERYONE HELPFUL. THEY TELL YOU HOW LONG IT WILL TAKE TO SERVICE THE CAR. AFTER COMPLETION, SUSAN SITS WITH US AND EXPLAINS WHAT WAS DONE. WE BOUGHT OUR TOYOTA FROM ED MORSE, IN 2003. HAD THE CAR SERVICED WITH THEM--LAST YEAR TRADED IT IN, AND NOW LEASE A 2011 CAMRY XLE. I RECOMMENDED THEM TO A FRIEND, AND HE HAS THE SAME CAR AS I HAVE!! LEN KLANIT

chippylou

Jul 10, 2011

My son in law initially went on line and found a car for us at your dealership. When I called and spoke with Tony he said he would check on the aforementioned car to see if it was a non smoking one. He got back to me right away. When he told me it was sold he asked what I was looking for and said he had many of my price range on the lot. We came in that afternoon. Unfortunately he could not help us but gave us over toKane Greco who was very knowledgeable and showed us around. We had a very positive car buying experience through him and would not hesitate to recommend him and your dealership to our friends. Kane, thanks for the hot chocolate.

martin goodman

Jul 8, 2011

Susan is both friendly and very professional. She is reliable and dependable. Very happy with her. The car is always ready when she says it will be and she very carefully explains all the details.

RonZo7676

Jul 8, 2011

I have been doing business with David Romeo and Tim Baird for many many years. I have bought several new and used cars from this amazing dealership. I have dealt with manydealerships in the past, but I would not even consider going anywhere else but toDavid Romeo's Ed Morse Toyota dealership in Delray Beach. My experience with these twopeople has always been more than just professional, but warm, caring, friendly and nice, as well as informative and available. They must really love their jobs, because every time I call or enter the place of business, I am always accepted with open arms and a pleasant smile. I have referred many people to this dealership because of these two people, who are an extremely important asset to this establishment.I want to thank you for allowing me to express my personal opinion on your website and I hope it will be an aid for referring more people to these two wonderful individuals.Thank you,A loyal Ed Morse Toyota of Delray Beach, FL. customer....PS: I rate them a 10+Ronna

kfaith11

Jul 8, 2011

My salesman Frank was a very friendly and nice salesman. Never made me feel rushed or pressured when I walked in to see what Toyota/Scion had to offer. He gave me all the time and space that I felt that needed to made a decision on what car I wanted to buy. And when I explained the reason that I was not ready to buy that day, reference I had a Harley Davidson Motorcycle that I was trying to sell to assist in financing the new vehicle. Trading the bike to a dealership would have not been an issue but I needed money from the sale of the bike (1/2 to me and 1/2 to the car deal) Ed Morse Toyota/Scion offered to give me what I wanted to make the deal possible. For this I rate the dealership the highest and best of any dealerships that I visited in Palm Beach County. This dealership made it possible for me to have a new car NOW and not have to wait, on the sale of the motorcycle.I decided that night to go with the deal, I contacted my own financing and returned to make the deal. The sales department was great the finance department leaves a sour taste, didn't listen to me at all. Didn't like my outside financing and seemed not to know how to handle it.

earle alls

Jul 6, 2011

Service at this dealership is great. This is my 2nd.car purchased at Ed Morse Delray. I always try the dealer's service befor going elsewhere. I have all my service done at Ed Morse Delary, and have for eight years.

fortyflyfish

Jul 5, 2011

I would definitely recommend this dealership because from start to finish the above employees were superb! I knew I wanted to buy a RAV 4 and from the time I stepped into the dealership, Jeff, Joe and Jim were all very professional, extremely knowledgeable and courteous to boot! I have had numerous calls thanking me for my purchase, follow up calls from Joe and and several emails asking me if I have any questions do not hesitate to contact them personally. Most importantly, I LOVE MY RAV 4!!!

jdthsmil

Jul 3, 2011

This is the second vehicle I have gotten from this dealership. In fact this is the second vehicle that Marlene Greenberg has help me aquire. Both Frank and Marlene are excellent representatives of Toyota. They made certain that I was getting the right vehicle for me. Both answered all my questions (whether they were answering it for the first time or the twentith time). I would recommend both of them and Ed Morse Toyota to anyone who is looking for a new vehicle. I am sorry that the rating scale only goes up to five because they both deserve a rate of 12!Sincerely, Judy Smiley

tmkat65

Jul 1, 2011

She is the untimate professional and probably one of the reasons your business thrives !! I would come back in the future the next time my 2003 toyota matrix xrs needs service.

Fred and Lucy

Jun 30, 2011

We have been using Ed Morse Toyota for about 3 years. Our service writer, Susan Fox, has always been professional, knowledgable, friendly and very accommodating. She is a great asset for Ed Morse Toyota and should be recognized for her "can do" attitude. Also, the new facility is State Of The Art. We have used many other dealers in the past for service and this, by far, has been the BEST experience yet.Fred and Lucy Stubbs

meld925

Jun 29, 2011

Richie has been a great help whenever I have needed service or information. I will be happy to use his services again, he is a true pleasure to work with.

srlcpa

Jun 29, 2011

Just a great "Team" of people. They dealt fairly, honestly and professionally from start to finsish!My wife and I were treated very well too say the least! Contrary to many other auto dealers, we certainly did not feel like we were dealing with a "bunch of garment center mentality" group of employees and car salesmen.I will MOST definitely recommend the Dealership, especially Wayne Feldman and Michael Caswell whom we had the most contact with!

wgleicher

Jun 27, 2011

This was my 2nd time at this dealer ( Ed Morse ) and was better deal than 1st. I would like to say TKS to Roy Ball, he was so nice, and he did a amazing deal. I was at another dealer ( M....e ) before ( twice ) and it was impossible to compare !!! Roy, you was AMAZING !!!! Thank you VERY MUCH !!!! Best.

Moyra Lopez

Jun 27, 2011

Estoy feliz con la compra que hize de mi Toyota Matrix 2009 el servicio fue excelente y hacen sentir al customers que estamos en familia....

duttycup

Jun 27, 2011

Received great customer service from Howard Rosenberg. I live in Lake Worth and choose to travel to Delray Toyota just to receive the excellent Customer Service that Howard provides. Great asset to the dealership.

bobmina

Jun 27, 2011

donna is a pleasure to work with..very knowledgable about what should be done always with a smile on her face ,trust her implicitly when she recommends the repair items her tech lays out

Nbuff

Jun 26, 2011

James was amazing! Who else would you work with at this place? James is amazing- who knew buying a car would be a fun, trusting experience. Thank you James for your great attitude and patience.

bocaredhead

Jun 25, 2011

I thoroughly enjoyed my experience at Ed Morse. Everything was handled in a very professional manner. Jackie was a delight to work with and has patience and fortitude. She truly listens to your concerns and addresses them fully. Everyone at the dealership was pleasant If there was a number 10 on this rate sheet for Jackie I would vote that number.

erw103

Jun 25, 2011

Susan and her team treated me greatly. The surroundings are very nice. Also the service was very prompt, and very cost-effective. Assuredly, I would recommend Susan, her team ... and ED MORSE DELRAY TOYOTA/SCION :-)

dobi420

Jun 22, 2011

The best dealership around for service. Great ammenities available to the customers and the whole staff is always very friendly. Howard was really nice and i will do all my service with him if he is there when i go in.

THEVERYOLDMAN

Jun 21, 2011

ARRIVED WITHOUT AN APPOINTMENT. DID NOT HAVE TO WAIT MORE THAN A MINUTE. SUSAN FOX WAS OUTSTANDING. I CAME WITH A RECALL AND A COUPON TO BE MATCHED FOR SERVICE. EVERYTHING WAS DONE IN A VERY PROFESSIONAL MANNER, INCLUDING MY NEXT APPOINTMENT. CAN NOT SAY ENOUGH ABOUT THE POSITIVE VIBES ONE RECEIVES WHEN USING THIS DEALERSHIP.A VERY PLEASANT EXPERIENCE. AND NO, NO ONE PAID ME TO WRITE THIS REVIEW.

wrmmrm

Jun 21, 2011

Mike was absolutely fabulous. He was the best car salesmen I've ever had and I truly mean that. He is an asset to Ed Morse Toyota. I will be going to get a second car from him within a few weeks.His Manager Andy was also great.

duleyb

Jun 21, 2011

This is our third Toyota from Marlene Greenberg. Her Customer Service is outstanding. She keeps in touch with us and knows exactly what we want next. She had our car ready for us to test drive when we arrived. It was the only one we looked at and it was exactly what we wanted, including appointments, color and price. The Dealership is over 200 miles from our house, but we would drive much further to do business with her again.

debbi56

Jun 17, 2011

Everytime I need to visit, the service is immpecable and the consultants, mechanics and the rest of the staff are always friendly and accommodating. I have been going to this dealership for the past several years and am always extremely satisfied. I would highly recommend Ed Morse Toyota to famiy and friends.

alank58

Jun 17, 2011

Brought my car in for service without an appointment and was greated by friendly Howard Rosenberg. Howard was very accomodating. He asked about my concerns, explained the service,delivered the car on time and price quoted. I know I will look him up next time I bring my car in for service. Thank you Howard!

OEL337

Jun 17, 2011

Over the years of servicing cars between Massachusetts, and New Jersey, I have never seen a thirst for satisfying the customer as well as Ed Morse Toyota and the caring of my service consultant Richie Reyes. His knowledge and understanding should be an inspiration to all service departments.Sincerely,Owen Lieber

jdweil22

Jun 15, 2011

David Romeo's friendliness and service was excellent. He took concern for my problem, recognized it, solved it and was competitive on pricing. My Camry was fixed and the quality was good. Overall, I felt he valued me as a customer and wants my continued business.

sduckman

Jun 14, 2011

service great car was washed fixed problem in short period of timepart was replaced at no charge do to part defect. needed another part and they ordered it

grandpacallan

Jun 14, 2011

I have bought many vehicles in my lifetime. The experience with your saleman Dave Stern was the best I have encountered I will recommend your dealership to friends family without any reservations. Thank You Dave. John Callan

FJCruiserZ

Jun 13, 2011

I wanted share my great experience with dealing with the Ed Morse Delray Toyota dealership.. All the guys in the service department were fantastic, especially Tim and Chris.. They went beyond normal customer service when helping me, and I would never take my FJ Cruiser to any other Toyota dealership.. If you want great customer care and the best service for your car, go to the Ed Morse Toyota!! Thanks everyone!

Leestime

Jun 13, 2011

Never having leased an automobile before, Jackie Angstadt made the entire procedure most informative& simple to understand each procedure. Ms. Angstadt was most friendly and never made me feel I was being rushed or pushed in any direction other than the one I wanted to go with. The entire agency was friendly likewise. At the end of my lease I hope to return once again to this dealership and hopefully to Ms. Angstadt.

kcpmgj

Jun 13, 2011

It was the first time that I didn't get frustrated for all the "new" things that appear during the deal process , It was all exatctly as he told us it will be, quick, clear, the exact car was on front, ready, no changes and even an upgrade with the bluetooth

bronxguy

Jun 13, 2011

Susan in Customer Service has consistently provided me with an excellent customer experience over the many years I have brought both my cars into service. She is always responsive to my telephone calls and shows a great deal of professionalism whenever I come in. I make a point to wait for her rather than accept the requests of other service representatives (who also make sure that I am not just waiting around).

Ginahanna

Jun 13, 2011

Mr Baez,Was very professional, and was able to make my visit as expeditious as possible without hassle. He has even gone the extra mile to make sure that I keep my business at his dealership. I own two Toyota trucks and intend on bringing back to the same representative as repeat customer service, when it is good, is the only way to go. Good job Mr. Baez, keep up the good work!!!!

luskra

Jun 13, 2011

I am a Satisfied CustomerDelray Toyota has been keeping my old Land Cruiser (220K miles) running great for over a decade. I used to take it to an independent shop, but the mechanic always seemed to be struggling with making it right. So I switched to real Toyota service and haven't looked back.A few years ago, I started taking my wife's Lexus LS430 for service there, too. I just got tired of dragging her sedan all the way to the Lexus dealer, and then get stuck with charges beyond my expectations for simple things like oil changes and interval servicing. AT Delray Toyota I still get genuine factory service and loaners when I need them, plus it's close to home and the charges are reasonable. I now take my mom's old Lexus SC300 there for service, too. She is always treated with respect, and her vehicle runs great.My life is very complicated, so I'm grateful that Dave Romeo and his team make servicing my family's cars so easy. This dealer is highly recommended for service.Ronald L.

Parakeeta

Jun 12, 2011

Ed Morse Delray Toyota always is a good place to buy !!. We purchased our vehicle last night (Sienna Toyota) and we are so happy. Since we arrived at the store we were treated very well, with much warmth and joy. The saleswoman who waited on us and closed the deal which was Ms. Marlene Greenberg. She was so friendly from the beginning to the end leaving us very satisfied with the quality of the car we bought as the price we paid. We, Maribel and Brad Steinemann recommend this store to anyone living in South Florida, you will be amazed by the attention, speed and knowledge about the quality of the cars they sell. Be very sure to ask for Marlene Greenberg, she is the best!!. Thank you very much Ed Morse Delray Toyota !!.

monique15

Jun 11, 2011

I am 48 years old so I have been going to dealerships for service for 25 years and this dealership by far is the best experience I have ever had. For me personally, I have been working with the same Service Consultant, Steve Baez for the last 3 years. Steve makes what historically has been a day that I dread into a day that I now don't dread at all. Steve is not only very friendly and has great customer service skills but most of all for me he is honest and knowlegeable. He knows what he is talking about and you can feel comfortable that he is not trying to rip you off. In fact, it is just the opposite with Steve, he tries to save me money and doesnt try to sell me services that I don't need. I trust Steve, and that is what is most important to me when dealing with a service consultant.

marleneosmond

Jun 10, 2011

New to Florida and needed Service. Susan was amazingly efficient and friendly and even though we leased the car in another state, helped us figure out how to get the service on our Toyota free. Friendly, Fast, great service.

Rcetina

Jun 10, 2011

Steve takes great care of me every time I come in for service which is every two months. Without Steve attending to my needs I could more easily find a cheaper more convenient service provider

kduvall

Jun 9, 2011

I am 25 years old and didn't know much about the process of leasing a car when I first walked into this dealership. It was all very overwhelming for me. I had my father with me the first time, and we both thought that Joe was very helpful. After shopping around at other dealerships, I found that I did not want to make a deal with any other dealer. I hated every moment of shopping for a car at other dealerships. Joe made me feel comfortable and was never too pushy. He was very knowledgable and professional in his dealings with my father and I. I was able to take my time in deciding on the right choice and that was what brought me back in to sign a lease on a Toyota Corolla. I plan to come back to Joe when my lease is up to purchase my first Toyota!

madeline vassaluzzo

Jun 9, 2011

we where very happy with dave service in helping us in fining a use car this well be our 6 car we bought at is dealing.

tantrix

Jun 9, 2011

Me and my wife bought my 2009 Toyota Corolla from here back in November 2008 and although the salesman I dealt with is no longer here I go out of my way to drive 15 miles here to bring my car in for service every 6 months. When we bought the car the salesman was nice and everyone was helpful. Scott Shannon has been the guy that I see every time I bring my car in for service and he is an honest and courteous guy. He is the main reason why I continue to come back to this dealership every 6 months for service or if I ever need anything like tires for example. The dealership itself always does a good job when they service my car because I check to make sure everything was done properly later on when I get home. This alone makes me feel very comfortable coming here knowing that my car is geting taken care of properly and Scott and the rest of the staff are great.In April me and my wife went to the Deerfield Beach Toyota dealership closer to our home and leased a car for her and the experience was completely different and it was a terrible experience. Becauise of that experience we are now loyal customers of Ed Morse Delray Toyota only moving forward.

imTracyWest

Jun 7, 2011

We went to Ed Morse for a first car for my daughter who just turned 16 and Chris was great. He was very informative and took the extra time to go over the vehicle's functions and accessories. It was a pleasure doing business with him. My daughter and I are very pleased. I would recommend Ed Morse and Chris to anyone looking for a new/used car. Kudos Gentlemen!

lwarmstein

Jun 6, 2011

James made the leasing experience a pleasure. He was courteous and very accomodating of my time restraints. I was pleasantly surprised by how smooth and quick the leasing process was. I definitely attribute a very positive experience to James.

mkorn29

Jun 5, 2011

Luba made purchasing a new car a pleasent experience. Everything was explained to us in precise and a clear manner. Both my wife and I drove two models and were never rushed. Just recommended a friend who leased a car from Luba. Will be back.

airportgirl21

Jun 5, 2011

I live in Orlando and the trip to Ed Morse Toyota in Delray was worth every mile. I could not have asked for better service, friendliness and experience from Dave Romeo. The decision to lease from Ed Morse in Delray was first instead of going to my local Toyota dealership here in Orlando.

piedmontatl

Jun 5, 2011

Michael Bronstein was excellent, worked hard to make a deal. If it wasn't for him, I probably would had gotten a car at a previously-visited dealership not associated with Ed Morse. I'm happy.

krugel

Jun 4, 2011

Susan Fox is friendly, timely, and honest. I never feel as though unnecessary work is being recommended.Another plus of going to the dealership is having work space and Internet access so I can finish my work while my car is serviced. Having a few more cubicles for people with laptops to work would be great.

YogiF

Jun 4, 2011

I have been a loyal Toyota customer for 15 years. The trust and relationship is why I service and buy my cars there. I recommend all my friends and family to go see the great people at Ed Morse Delray Toyota.

alascharf

Jun 4, 2011

We were met at the door by Wayne Feldman, who made us feel welcome. He worked with us without pressure and we were comfortable with our decision to buy. The financing details were handled very professionally by Ben Burnett. The additional attention given by the manager resulted in a pleasant experience overall.

kazanism

Jun 3, 2011

I brought my car to have two recalls corrected. Not only were the recalled items fixed, but the fluids were topped off and the car was washed, all for no charge. The consultant Ritchie Reyes was very friendly and accurate when he told me the car would be ready in 1 1/2 hours. It was ready exactly when he said it would be. I will use this dealer the next time I need service.

fjpalinkas

Jun 3, 2011

I came into the dealer to redem a coupon for maybe winning a new car or another prize, I got the umbrella. Also to buy new tires for my 2004 camry. After speaking with Oscar before I bought my new tires, it made more sence to get a new car instead. Oscar got me a great deal on a trade in for my old camry and also worked with me to get a great monthly payment that I could afford. From the moment I met him he made me feel comfortable that I could trust him and I did, and I am not a very trusting person especially to car salesmen.I am looking for to a great realonship with the ED Morse Family and especially Oscar when I come into the dealership for anything I need for my new camry or my wife's corolla.Keep up the good workFrank Palinkas

gshepp66

Jun 3, 2011