Used Cars for Sale at Ed Voyles Acura in Atlanta, GA

FastTimesAtATL

Oct 13, 2016

The staff was great in handling the recall fix for my MDX. Plus they did a thorough inspection -!which I didn't really need, but was helpful. I'd certainly return here if the car needed some TLC!

CEO

Sep 24, 2016

I'd return to this dealership for routine maintenance on my Acura in the future

EMY

Sep 23, 2016

Ed Voyles has been a great dealership. The staff is very friendly and keeps me up to date. And I love the convenience of having a courtesy car when my car is being serviced.

James K. Georges

Sep 10, 2016

I've been buying and having my cars serviced at Ed Voyles Acura for 17 years and the service is always top notch! All the people I've worked with in the service department over the years have been superb as is the experience of buying a car.

MDXfan

Sep 9, 2016

The staff and service are the reason I travel an hour to have my car taken care of instead of going to the Acura dealership closest to my home. Great place. Great staff. Great work.

APM

Aug 17, 2016

Took my car to this dealership for an oil change. It was a good experience. Service advisors were very helpful and professional.

Mike T

Apr 29, 2016

Took 3 tries, YES! 3 times emailing and calling to get someone who would work with us. At first very polite and confirmed they would honor USAA pricing and even give a military discount. However, they absolutely rip of on trade in. I am glad I never mentioned over 10k downpayment, prob would have ripped me off even more. Salesman was down right rude when I tried negotiating the $ of the trade.For an Atlanta size city, Voyles is definitely not competitive or understands what customers expect from a premium brand dealership. Regardless, went to another voulme sale dealer and received a much better deal, hint: they are the largest dealer in Atanta for Acura.

2012TL

Dec 7, 2015

I made an appointment for an oil change for my 2012 TL which is the last service of the prepaid service plan I bought when I purchased the car. The oil change took 2 hours and I had to get the service manager involved to get my car after 2 hours or it would have taken longer. They did not even check on an issue that I requested they look at. I have brought my TL in for service for the last three years and have received similar treatment. I wanted to give them a fair shake but can not recommend this dealership for their service dept. They are very uncaring and unprofessional. Steer clear of this dealers service dept.

Nu Owner

Aug 21, 2015

Salesperson provided the information that I wanted. No dumb questions, e.g., what are you driving now. Did not ask for phone #. Useful test drive. Had the car I wanted; met price from other dealers.

Michael Howard

Aug 5, 2015

We had talked to a couple of Acura dealers and their responsiveness was underwhelming. It may have been because the MDX model we were looking for was not on their lots. After reviewing the inventories of several other dealers, we found what we were looking for at Ed Voyles Acura. After clicking on a button on their web site we were put in contact with a very friendly and capable sales representative on a Saturday. We were able to get the deal we were looking for and we picked up our new MDX the following Wednesday. It was as we had specified. We were very pleased with our buying experience - especially since we were from out of town and most of our contacts were via phone and text messages. The courtesy, friendliness, attention to detail and general assistance shown by the staff at Ed Voyles Acura made our buying experience very satisfactory.

Kimberly Brown-Mack

Aug 4, 2015

Ed Voyles Services Department is excellent. I really love, like and appreciate my Service Asistant (Deepesh). He is awesome. He's extremely professional, knowledgeable and courtesy at all times.

M. Ann

Aug 2, 2015

Impeccable service on the spur of the moment. The team serviced my car, fixed the problem within and hour. It was amazing - but then service at Ed Voyles Acura always is! Thanks to all!

Heath Sylva

Mar 10, 2015

I brought in my 2004 for a much needed service. The team was GREAT! I was checked in and back out on the road in lesss time then I was quoted. Everyone is so friendly.

Nikki J

Mar 10, 2015

I love this dealership. The people are so friendly especially the cashier and service advisor Rob!

kellee

Mar 5, 2015

They take great care of my car and always provide me with detailed information that I need to make decisions about maintaining my car in keeping it safe and roadworthy. I trust them with keeping my family safe.

Lisa

Mar 5, 2015

I had a warning light cone on and stopped by the dealership have it checked out. Everyone there was very nice and eager to assist me. I left there feeling confident that my car was fixed and didn't feel like I was over charged.

Mary Katherine

Feb 26, 2015

Excellent Experience all around, pleasant people and facilities!!

ACURA1991

Feb 26, 2015

LOVE THE GUYS AND THE WAY THEY TAKE CARE OF ME AND MY FAMILY. THEY HONESTLY CARE ABOUT YOU. AND STILL FAMILY OWNED.

Leigh

Jul 30, 2014

We have been looking for a certified 2012 Acura TL Tech package for several months. We found one at Ed Voyles with the Advance Pkg. The vehicle was exactly what we were looking for and then some. It was priced below what other Acura dealers were asking and the folks at Ed Voyles went out of their way to make sure we were happy. Would definitely recommend them.

Omar

May 15, 2014

I've been buying cars for years from individuals because the times I bought from dealerships has always been a nightmare. Not with the preowned department at Ed Voyles. What a great experience. Bill my salesman was very friendly and knowledgeable with no pressure to buy. Al the manager was easy to work with and never said "no" . After we completed the deal I found a few things wrong with the van that needed repair. Jim,Kevin and Derrick were great to work with in service and did the repairs at a large discount. I'll be keeping a eye on their pre-owned inventory for my next purchase.

hdtvguy

May 15, 2014

The ironic thing is Ed Voyles Acura's Sales experience is one of the best I have ever had and I buy a lot of cars. The bad thing is this service department is a bunch of yo yos. They do incomplete work, then damage a tail light (at least they replaced that) and then can;t follow through. When they know you are not happy you mysteriously don't get the usual follow up "How was your service" survey and phone call. And some of the most unprofessional folks I have dealt with. Most of them in service answer the phone "Hello... I expect "Hello this is Jimmy how can I help you" or at minimum at least "Hello this is..." Best advice I have is to most definitely buy your car here, but get it service at one of the other Acura dealers.

hdtvguy

Feb 15, 2014

Both my girlfriend and I have been long time Honda/Acura consumers having purchased 10 products in the last 10 years. Recently she decided she wanted to trade in her 2011 TSX for a 2014 RDX. We have dealt with most of the dealers in Metro Atlanta and many of them had not impressed us. Either the sales experience was mediocre or the finance experience was horrible. This time we decided to try Ed Voyles Acura since we had never used them before, but I almost got a new TL from them a few months earlier. We contacted our sales person, Bryan Felton, to make sure he had a vehicle we wanted and to set up a time to check it out. Bryan was a wonderful sales person every step of the way. He arranged to ship in a vehicle that we wanted without even asking for a deposit. When the vehicle arrived we noticed an issue with the front bumper, but no worries, because the GM, Bill Stout, stepped up and had the issue resolved to our liking without any hassles at all. Next was the dreaded finance process, I have never enjoyed that process nor have I ever had a good experience with finance people that close the deal. Well to my surprise this time was not only problem free, it was truly a pleasurable and exceptional experience. There was no arm twisting to buy unnecessary add ons or warranties, once we said no Joy moved on. All in all this was probably the best car buying experience I have ever had, and I have purchased over 20 new cars during the last 20 years. Acura should do everything it can to train their dealers to be more like Ed Voyles as they were exceptional in customer service and the entire experience from start to finish. I would recommended Ed Voyles to anyone in the market for a new car and hope to do business with them again in the future.

LoveMyMDX

Dec 4, 2013

We just purchased a 2014 MDX from Ed Voyles Acura, and we are extremely pleased. Our salesman, Lloyd Johnson, was great. No pressure, and he was extremely knowledgeable about the MDX and all the features. We were completely comfortable during the entire process. Smooth experience and deal. The 2014 MDX we wanted had to be shipped in, and we were informed every step of the way. When we returned to the dealership when our MDX had arrived, the paperwork was ready and Lloyd spent an hour with us, making sure that we were comfortable with our new vehicle. Great overall experience.

pswa80

Oct 7, 2013

I came across a used Honda Odyssey in Ed Voyles Acura Pre-owned dept and I must say I am so glad I bought my van from here. I don't think I would have had a better van buying experience at a Honda dealership too. Ed Voyles went an extra mile to make me happy. So here is my story - I had to be out of town for the rest of the week so I couldn't make the purchase the same day. I test drove the car on Wednesday (10/2) and told them I really want the van and if this can be held until monday (10/7) and I will pick it up first thing. Believe it or not, Ed Voyles actually held the car for me till the following Monday just because I had told them I was interested and I am buying it. I mean I did not even give them a down payment, it was just based out of good faith. I mean no dealership in this country would do that. Seriously!!!!!!! Tony in particular was extremely helpful and professional and made sure that every request was taken care of. Even better, they got me a finance rate better than what my credit union was offering :) These ppl know how important customers are and how to treat them, they are not pushy, they appreciate your budget, needs. If you are looking to buy a used car, definitely consider Ed Voyles Acura Pre-Owned, you will not be disappointed!! I highly recommend this dealership!!

LtCol Z

Jun 8, 2013

Used "Cars.com" to research a used TSX. Ed Voyles had a low mileage 2012 TSX listed. We used the "Cars.Com" contact the dealer "click" and got a very fast response from "Tony". I arranged to see and drive the car the next day on my lunch hour. The car was set up nicely and we had a good test drive. Tony suggested starting the paper work on my trade and our credit info. He made the process very professional but relaxed. The finance Mgr was very kind and professional too. My wife came by the next day and by the next day the TSX was ours.

Billbeyer

Jun 23, 2012

Outstanding service excellence with extremely friendly and accommodating staff. This is the best dealership in Atlanta!We love having our MDX serviced at Ed Voyles Acura.

BuyerfromMacon

Apr 2, 2012

Searched several statewide dealerships for particular model (color & interior) TSX w/ Tech. Several dealerships had in various GA cities and we were willing to drive to get the model we wanted. Due to the distance, tried to do as much over the phone as possible. On initial call to Ed Voyles, was put in touch with Sales Consultant Holly, & asked for a best offer quote and detailed information on the car/s available, before narrowing our travel direction. There were two Dealerships in Atl. called both(about an hours drive away) that had the model we were looking for. From the initial call to the close of the sale The entire Ed Voyles Team were GREAT! All dealerships were very close (or probably would have been) at final sale price but the offer and service at Ed Voyles Acura over the phone sent us direct to them.Upon arrival were shown the car, it had been detailed and was gased and ready for a test drive parked right by the door and ready to go. Holly had all the paperwork, car info, File with extra copies of all codes etc. ready for us at here desk. She went over all the details of the car features etc. after the test drive. Finance Manager Robert(Bob) Welch had everything prepared on the financial end very quickly once the deal was closed and was a pleasure to deal with. Met Team Service Manager Jeff Butera (sorry to interupt lunch Jeff) but he took time away from lunch to show us around the service area with Holly. Can't say enough good things about the experience with this dealership & it's staff! By far the BEST / EASIEST car buying experience my wife and I have ever had. Was well worth the drive & would HIGHLY recomend for both cost saving and service!

chunara91

Mar 8, 2012

I had a phenomenal experience at this dealership and my sales person was great. Antonio made himself availabe whenever necessary, and it was an absolute pleasure dealing with the General Manager. I would gladly give them my business in the future, and I strongly recommend them.

eperezcisa

Oct 15, 2010

I worked with Michael when I recently purchased my 2010 Acura MDX with Tech package. All of the Ed Voyles team members I worked with were great. They beat the price of the many local dealerships I shopped. They gave me a fair price for my trade-in with no hassle. I actually look forward to bringing my MDX back for scheduled maintenance. I highly recommend Michael and the team at Ed Voyles.

Joey Detenber

Nov 29, 2009

My Mother was in town recently from Indiana and needed her 2001 CL worked on so we called Ed Voyles to make an appointment so they could assess and repair. Upon retrieval the car had been cleaned inside and out (it was a mess after the long drive to Atlanta) and since the repair was so minor they did not even charge her! I had purchased the car there for myself but my Mom loved it so much she bought it from me. I then bought a VW and WOW what a difference in customer service. Whenever I take my car in for service I have to wait for hours even for a simple oil change and trust me, it has never been cleaned even for the expensive scheduled maitenance. When it comes time to replace either vehicle we will certainly return to this dealership whether it is 25 miles away or 500 miles away. The service here is ALWAYS exceptional and as a consumer it is greatly appreciated.

Notlookingtogetrippedoff

Apr 19, 2009

I had to have my transmission replaced on my 2001 MDX. They made this very unpleasant situation bearable. Everyone I spoke with was great. They gave me a loaner car that was even better than my car. Which some dealerships do not do. They absolutely spoiled me. Two weeks after my car was done we had to replace my husbands engine in his Chevrolet Silveraldo. Worst experience ever. I wish Acura had a truck just so if I ever had to have it worked on I could bring it here. I will never take my car anywhere else. I live 25 miles away and their service for me it is worth the drive. There are two other dealership that are much closer and I drive right on past them to get top notch service. I have already told everyone I know about this wonderful experience.

rustyz

Jul 25, 2007

I've purchased two TL's from Ed Voyles. Never pressured to buy (though they were over-eager to unload my trade!). Service always treats me like a VIP and the waiting area is really remarkable. Loaners are now all Acuras (great improvement). I now work 2 miles from Nalley and can't bring myself to switch for service. Guess I'll have to drive.

WdnUlik2no

Mar 24, 2006

This was by far the best dealer experience I ever had. Eventhough I live only 5 miles from Acura Carland. I decided to drive the extra 15 miles because of the dishonesty of Carland employees.I went to this dealership late 2004 for the 05 TL. Ben Wheeler was very courteous and more than willing to be sure that I was satisfied with my experience. Not once did I feel pressured. He let me take both the Manual and Automatic TL home over night to help me decide which one I wanted. I decided on the stick and when I was ready to buy the transaction was painless. I got the price I wanted with no pushback from the dealer at all. After the car arrived a couple of weeks later we completed the transaction and he took the time to go over the car and all its features. Ben was there for me before and after the sale. Its too bad that he is no longer with Voyles Acura, because I would buy another car from him in a heartbeat. However, the person who now sits at Ben's desk is just as friend and courteous and Ben was.A couple of my experiences with Voyles was less than desirable when I dealt with Antonio Norris and another guy. But my most recent visit was much much better. I have also worked with Kevin Riley in the past when I was considering an '03TL-S, and though I ended up getting another car instead, he also provided me a very pleasant experince.This dealership is definetely recommended.