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Used Cars for Sale at Ed Voyles Honda in Marietta, GA

433 miles away from you!

Ed Voyles Honda of Marietta offers you the opportunity to find used cars by Ed Voyles Honda. Ed Voyles Honda is a trusted dealership serving clients throughout Marietta, in search of certified used cars. Also, Ed Voyles Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Ed Voyles Honda to get the affordable car that is right for you.

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Ed Voyles Honda

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30067, Marietta GA

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What’s more, Ed Voyles Honda of Marietta has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Ed Voyles Honda. Check out the listings today to find the right car for yourself. Ed Voyles Honda is definitely the best place to buy used cars online.

4.6
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Based on 985 Reviews

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O"

Odessa's "mom"

Nov 27, 2016

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This was our second time coming here in 7 years. Sadly it was time to trade in our old Odessey, affectionately called "Odessa", for a newer version. From the moment we walked through the doors, our experience went from good to GREAT! Richard, the Sales Director, greeted us warmly before handing us over to Jackie-the most relaxed, easy going car sales person I've ever met! Later in the day when I went back to pick up my new car, my kids were in tow and they too were treated warmly and with special care by both Jackie and Steve. Steve in accounting was fantastic! Professional and very laid back and easy going. Just a great way to experience a car sale! Looking forward to the same kind of experience when it's time to trade in "Odessa 2"....

K

Kisthebest

Nov 23, 2016

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Alex was so personable I had to come and leave him a positive review even though I didn't purchase my car from their dealership. Sounds crazy but even though Ed Noyles Honda did not have what i was looking for on the lot, Alex gave me the knowledge I needed and answered all my questions. He helped me make my car decision. I had been searching for a car for 6 weeks and left him knowing EXACTLY what I wanted. I'd definitely refer anyone looking for a Honda his way. Great guy.

R

rbrownfsu

Nov 22, 2016

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The process was quick and simple! People very courteous and accommodating as well. Delivered on all the promises that were made in a timely manner.

JS

J. Solomon

Nov 21, 2016

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Alex was very cordial, knowledgeable, and helpful. He knows the cars he sells and can answer any questions you have. He made the car-buying experience run very smoothly, and I will come back to him again.

T

tjovano

Nov 16, 2016

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I went to the sales department after my older Honda CR-V started breaking down hoping to get something new--just a couple of hours later I walked out with a brand new HR-V with wonderful features and in my favorite color! They even took care of the service on my older car when they took it in as a trade in. I felt that Mark made every effort to accommodate me and send me home happy. It was a great experience!

VS

Vicki Sears

Nov 16, 2016

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Everyone was very helpful and friendly. Very comfortable dealing with the service dept. Car was serviced in the time frame given by the customer rep.

PB

P. B.

Nov 12, 2016

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Bought a new Honda Accord in a few hours on a Sunday afternoon. Salesman Dannie Carter knew his Hondas from A to Z and was quite the professional, not to mention with a great attitude. He drove right up and started helping us when the place opened. All the others we encountered were great, too. Very satisfied and would return whenever a new Honda is needed.

KG

Kyle Gilley

Nov 11, 2016

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The entire experience was without a doubt the best car purchasing experience I've had. Everyone that I interacted with did everything necessary to ensure that I was getting exactly what I was looking for and kept in contact with me every step of the way. They were incredibly knowledgeable, professional, a joy to interact with, and were able to answer every question I had. I felt incredibly welcomed and taken care of throughout the entirety of the process. Buying a car is stressful, what a relief it was to have found this dealership and have met those who helped me there. Absolutely recommend this dealership to future customers. Thank you again!

HC

Happy Customer

Nov 11, 2016

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I am very satisfied with the service done on my vehicle and Ms. Shannon's Professional Customer Service!

M

mstyle15

Nov 9, 2016

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It was my first time buying my own car and had a great experience with the people I met in Ed Voyles Honda. They were great and knows how to help. Alex is still in contact with me after the service to let me know that I could still ask him for help if it needs. Thank you Alex for welcoming me to Georgia.

S

Sunil

Nov 8, 2016

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I enjoyed every aspect of my experience with Ed Voyles Honda. Excellent customer care and fast process. Mark was awesome with my car buying experience.

SE

Susan E Donlin

Nov 8, 2016

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I enjoyed every aspect of my experience with Ed Voyles Honda. Pete Richards and Don Marlowe could not have been nicer or more accommodating. They were knowledgeable.and helpful. Don spent much time showing me how to access all the fabulous features include in my new car. He also helped me pair my phone to the car and adjusted my personal seat setting to meet my needs. I will be returning to Ed Voyles Honda to meet all my vehicle needs in the future.

M

Maddster82

Nov 7, 2016

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Ryan was awesome with my car buying experience. I would definitely buy from him again. Plus he wears a really cool puffer vest and doesn't get mad when I laugh at him ;)

2H

2011 Honda Element owner

Nov 4, 2016

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Was not planning to trade, but received a negotiated offer I couldn't refuse. Mark Whitaker was a joy to deal with. I highly recommend him, and Ed Voyle's Honda to anyone who is in the market for a new or used car. I received and excellent trade-in value for my Chevy, and am highly pleased with my used Honda Element. I could not be more satisfied.

B

Baldi

Nov 3, 2016

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I've been thinking about a new vehicle for several months, however I've been very loyal to my 2007 Lexus ES 350. If it were not for my son who needs another car and wants to buy mine I think I'd still be driving my car at least until after the new year. Ok so I've caved, I drove into Ed Voyles Honda yesterday and told the receptionist I was interested in a CR-V and out comes Alex to assist. Now mind you I've already done a little comparative research on CR-V models as well as other SUV's but I had no knowledge of the EX-L or the Touring models. Alex showed me both and I took a liking to that Touring model, what can I say, I have beer money and Champagne taste. Alex and Rohan made it happen for me though. I ended up leasing a beautiful dark grey CR-V Touring model. Alex, Rohan and Greg you guys are great your service was awesome. Thanks a bunch.

S

Seshu

Nov 3, 2016

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This is one of the worst dealers i walked into i would say. They just cook up any numbers they want to get you to the dealership. I understand you have fine prints on all quotes but at least when we talk one to one over email and Text you are supposed to tell us which discounts apply and which do not apply to meThey gave me a quote of 19100 for Honda civic 2017 and when i walked in they said it had fine prints, so price would be 20700, because you don't qualify for military and recent graduate which is like $1000 dollars. Then I asked even then the price should be 20100 if i don't qualify for those discounts, they had no answer they said that's the best they can do.I understand everyone wants customers walk into there dealership but at least when we talk one to one over email and text they have minimum courtesy to tell what is the price I am expecting. Worst part this dealership does not even have a customer feedback form , when i asked for one they gave me a piece of white paper and the sales person i spoke to tells me you put your feedback on that paper and give back to me and I will hand it over to my manager. I am pretty sure that would go into thrash if I gave to that person. So i thought best way to tell my experience is to put it here that way it will reach to other people who are planning to go to Ed Voyles Honda dealership.

J

joe325

Nov 3, 2016

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Great experience. Work completed much faster than expected. Was able to get vehicle in at appointment scheduled time. Waiting area neat and comfortable with complimentary coffee.

S

ScammedByEdVoyles

Oct 31, 2016

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Our family has bought 4 (FOUR!) brand new cars from this dealership. Ed Voyles Honda refuses to fix our car that loses more than 1 quart of oil every 750 miles or so (YES, QUART!!). Somehow this is acceptable to them, and although the problem has been acknowledged by corporate Honda on MANY models, mine is an 09 Accord, they refuse to fix my faulty car. Sound too messed up to be true? Just ask them. Every time we are in they lie to us and give us the run around. They are truly devious and operate their once successful dealership in a disgusting and shameful way. Took the car in today after waiting, and calling, and emailing, and waiting and calling for 6 months to get my grenade of an airbag fixed.... more lies!! Shocker! I will never be back. Ever. Ed Voyles Honda, you should truly be ashamed of how you treat your loyal customers and the community.P.S. All of these 5 star ratings with no review attached are SUSPECT at best. I know what goes on at that dealership and what is deemed as acceptable behavior by team members and management alike. Knowing what i know, these reviews ARE FAKE. Padding their reviews in order to pad their pockets?? Disgraceful... I have honestly come to expect nothing more from these professional con-artists. If this is the type of under-handed tactic they use just to get you in the front door, what do you think they are going to do after you give them tens of thousands of your hard-earned dollars? Think about it and purchase with caution...

JB

Jacqueline Brown

Oct 31, 2016

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I must say that I enjoyed the service that I received At Ed Voyles Honda. Alex Julka was very knowledgeable , professional. I'm very happy with the purchase of my new 2017 Honda Accord.

E

Elizabeth

Oct 28, 2016

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Don Marlowe was wonderful!!!! l We would highly recommend him to anyone shopping for a new Honda.

T

T-Money

Oct 25, 2016

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I drive past Willet Honda to come to Ed Voyles because of the awesome customer service! I don't feel as if I'm being taken advantage of at this dealership.

D

Dissatified1

Oct 24, 2016

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The used sales associate was rude and extremely condescending when I refused to by a car because he would not negotiate the price. I HAVE NEVER EXPERIENCED THIS LEVEL OF UNPROFESSIONALISM. EVER. I CALLED TO COMPLAIN TO THE MANAGER AND AM STILL WAITING FOR A CALLBACK SINCE I GOT A VOICEMAIL. BAD BAD BAD CUSTOMER SERVICE. I WILL TRY AND LOCATE THE OWNER AND GET A DETAILED COMPLAINT TO Him BY COURIER.VERY DISASTIFIED.

P

phatdady33

Oct 24, 2016

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Great experience with our recent purchase of our Honda Pilot! This is our 4th Honda purchase in our family (third with Ed Voyles). I bought my 2004 Accord new and traded it in 2006 back to Ed Voyles for newer model. A girl bought that car 2 weeks later...1 year before we met online. We were married 14mo later. This is the first new family car for us and the experience was very accommodating.

J

jcovic

Oct 22, 2016

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Talked to Steve Bryars on Friday about scheduling my civic for the air bag recall. He fit me in the next day, Saturday and also put me in a loaner car for the day.I also had requested that they top off my coolant which was low and was taken care of.Thank you Steve for your great service. John Przystasz

A

AWilkinson

Oct 22, 2016

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I did my research before coming in, so the experience was pretty simple. But Shane and the rest of the team did a great job putting together a deal and getting me in my new car.

ZS

Zola Sales

Oct 22, 2016

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I love the car i purchase from Ed Voyles Honda, I love my Nissan Maxima.

MJ

M Johnston

Oct 20, 2016

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Shane was very knowledgeable and professional. He made the buying experience very enjoyable.

S

StefTaylor

Oct 17, 2016

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This is my 4th Honda I have purchased from Ed Voyles Honda over the last 15 years. This is a top notch dealership which has the BEST salesmen. Shane Eimerman helped us have a seamless experience was very knowledgeable and knew his stuff! We drove an hour just to buy from Ed Voyles passing by many dealerships along the way knowing Ed Voyles would give us the best deal and a successful car purchasing experience. Thank you Shane Eimerman for finding the perfect Honda for our family!!

DR

Dominick Rivera

Oct 13, 2016

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A truly friendly and positive experience. We were visiting Atlanta Georgia when leaving the City, we suddenly in need of assistance. The service department manager could not have been kinder or more helpful in taking care of our problem and getting us on our way home to South Carolina.

YW

YD Wright

Oct 12, 2016

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The service I received from Mark Whitaker at Ed Voyles Honda was outstanding! I did not feel rushed or pressured to purchase a vehicle. I told him what I wanted and he was able to have that car on the lot the very next day! He was very pleasant the entire time and did what he said he was going to do. When the purchase was complete, he took the time to show me how to work every feature on the vehicle. I highly recommend this dealership and Mark as your sales associate.

DR

Donna Raynor

Oct 10, 2016

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Absolutely NO complaints. My service advisor was great!

C

Carolinagirl

Oct 8, 2016

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Alex was polite and I felt comfortable dealing with him. It had been awhile since I purchased a car, unaware of the new technologies in the cars, and Alex was patient and answered my many questions. Alex was the perfect sales representative for the Honda brand.

KN

Kiana Nicholson

Oct 5, 2016

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I was happy with my car having 223 miles on it and the customer service was good. Shane Eimerman was a nice, relatable guy who was very honest with me about the car and his knowledge on the buying experience, he frequently asked if he could bring coffee, and was friendly. Greg Saaed was great as well: he was prepared with documents, very informed, and kept the process concise. I do, however, see some of the differences between the lx and ex, which does make me feel a little as if I overpaid for this car, but I still had a good car-buying experience for the first time. With that being said, I hope to not have another car problem any time soon!

T

TerryC1951

Oct 4, 2016

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Ryan made buying our Pilot fun, I think. Really, Ryan made the experience truthful and easy going and made sure we were treated like people and not just another sale. he has followed up with us to make sure all is well. WE have recommended Ryan to other already.

KO

Kevin Osoinach

Oct 4, 2016

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We like Ed Voyles to service our vehicles because of their knowledge of Honda vehicles and attention to detail.

J

Jailene89

Oct 3, 2016

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The sales representative was extremely helpful and answered all my questions and concerns. He was very understanding of my circumstances and was able to work with me in every aspect.

T

Todd

Oct 3, 2016

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This is the second car I've purchased from Ed Voyles and it was a great experience. I would definitely do it again.

S

sevin7

Oct 2, 2016

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Shane was able to get me a new Fit at a great price. There were some minor hiccups along the way, but overall the experience was good.

MD

Mary D.Paramoure

Oct 1, 2016

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We have purchased several cars from Ed Voyles and have always been pleased with purchases and service

DA

Debbie Adelman

Oct 1, 2016

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I'm glad they are finally building a new facility for Ed Voyles Honda. It was old and the waiting area for service was uncomfortable.

L

Larissa

Sep 24, 2016

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We are very glad to by our new car on this dealership. Alex Julka was very good.He explained us everything about this car,and helped us to make our decision.He was very patient to answer on all our questions.Thanks Alex!!!

ED

Elizabeth Dlouhy

Sep 24, 2016

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I come to this Honda location frequently because it is right down the street from my work. I've honestly had bad customer service and I've had good service, but overall my experience has been a good one. I don't take my vehicle just anywhere-I only trust the dealers. This dealer has never tried to hustle me or suggest repairs that I really don't need, and that's why I keep coming back. Thank you!

D

dongreen48

Sep 19, 2016

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Ryan Burdo was a great salesman and very helpful. Thank you. Everyone was friendly and the entire buying process was easy. We enjoy our Odyessy.

M

MCB

Sep 19, 2016

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I was told a three-hour wait but it only turned out to be one hour and a half. I am pleased

G

GP

Sep 18, 2016

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Excellent customer service and car leasing Rep Ryan Burdo.

G

GPATL

Sep 16, 2016

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Thank You to Ryan Burdo for the excellent customer service with my 2nd Honda lease from Ed Voyles! Ryan had the 2016 Honda EX-L Civic I requested waiting for me when I arrived and signed the deal!

PK

Phyllis Kurtzman

Sep 16, 2016

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As Always,It is a pleasure with Ed Voyles Service Dept.Everyone in the Service Dept. always says hello to me. More like family. This is what Ilike. A big thank you to all.I have three that really know me. I truly do feel like I belong.Phyllis Kurtzman

PJ

Paola Jacobs

Sep 15, 2016

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I brought my car in for a diagnostic because I had taken it to Goodyear to do an oil change and was told it needed thousands of $s of work! I knew I could trust Honda and this service department in particular so I brought it in so they could take a look. They were able to give me a clean bill of health and now I will never go back to Goodyear again for anything other than a basic oil change or new tires.

MH

Mike Hoffman

Sep 13, 2016

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I was dreading the day because I knew I had to head out to get my wife a replacement Odyssey after having a minor fender bender earlier in the week. I had my 2 girls with me and certainly didn't have 3 hours to work out a deal. They would have melted down.Ryan and the staff were awesome. Found the 2016 Odyssey we were looking for, walked me through the whole financing/leasing options, and had me out of there in about an hour and 45 minutes. The best part is that they gave me top dollar on my trade in.Thanks Ryan and the Voyles team for making it easy!Mike

HG

hrv girl

Sep 13, 2016

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Has to be the friendliest and most accommodating dealer in town, Excellent experience, excellent staff. Had to wait a while for my HRV to come in on a truck. My salesman ALEX kept me informed every step of the way. Listened to all my concerns and answered all my questions. I feel he went above and beyond to have a happy customer and I appreciate all his help and his very caring nature. Ed Voyles you have an excellent employee and I am a happy customer.

R

raddman1

Sep 12, 2016

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I purchased an Odyssey at Ed Voyles. All the staff were very attentive and worked with us around our long buying timeline. We didn't feel pressured into making a decision before we were ready. Shane Eimerman was great to work with answering all our questions promptly and getting us the help we needed when he was busy with other customers. One of the reasons we considered them for purchasing a new vehicle is the excellent care of our civic we have received from the service department. They will continue to be the first dealership we go to anytime we need to purchase a new or used car.

P

phil

Sep 12, 2016

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No pressure. Gave us the information and let us make our decision.

G

Gm026331

Sep 11, 2016

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I bought my first civic at the Ed Voyles dealership in 2012 and was completely blown away with the service I received. The car sales man Coville Mckenzie was the extremely helpful and knowledgeable. When I decided that it was time to purchase a new car, there was no other choice or dealership in mind but Ed Voyles Honda. Once I arrived I was paired with an extremely professional, friendly, helpful, knowledgeable, and resourceful salesman named Alex Julka. Once again I was extremely blown away with the AMAZING customer service I received. As a former Home Depot employee, I know what great customer service looks like and Alex definitely had it . Alex put my mind at ease and properly qualified me with the correct car! I was extremely disappointed when I found out that the car I wanted did not come with a sunroof but once again Alex saved the day! Alex introduced me to Rohan who informed me that I could have it ordered and installed in less than a week. There is nothing these guys wont do to satisfy a customer! Greg was extremely helpful when it came down to crunching numbers and making the magic happen. As a Cobb County Educator I am extremely thankful for all that Ed Voyles Honda does for our community ! There is no doubt in my mind that I wouldn't recommend them to anyone that asked me. If I ever decide to purchase my third car, I will definitely come back to Ed Voyles for the third time.

KW

Ken Walbert

Sep 11, 2016

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I received courteous and efficient service for an oil change and tire rotation. I was pleasantly surprised about an included complimentary car wash. The service advisor informed me that there was a software update for my CVT transmission and they were unable to schedule the upgrade for that day so I will return next week after I make an appointment. Thank-you.

D

DLinda

Sep 10, 2016

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VERY SATISFIED CUSTOMER. My Salesman ALEX was WONDERFUL! Honestly, my interaction with all of the Sales Team was really GREAT! I will be sure to recommend people to buy from Ed Voyles Honda.

WT

Warren Tingle

Sep 9, 2016

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Marvin did a great job in getting my key situation corrected.

ES

E. Sanders

Sep 8, 2016

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Sales associate Kevin Koontz was a pleasure to work with. He listened to what I was looking for and assisted me in making an informed decision. He was very knowledgeable of the vehicles and worked hard ensure I was comfortable with the purchase.

R

ramilob

Sep 6, 2016

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went in this Labor Day weekend and found exactly what I was looking for in under an hour.Thanks to great help from Alex Julka.

S

Smith

Sep 5, 2016

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I'm rating Ed Voyles Honda specifically because of the great service provided by Shane. My spouse and I knew we were buying a vehicle that day, and knew exactly which vehicle we wanted to buy. We loved how Shane did not pressure us into changing our plans and gave us exactly what we wanted. And on a more personal note, it was great to work with someone so friendly and charismatic. When our 1990's Honda Civic finally dies out (if it ever does!), we will be excited to return to Ed Voyles for our next Honda.

M

mnmiv

Sep 5, 2016

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We took our Accord in for a warranty issue and decided to talk to Don about a 2016 Odyssey SE as we had realized that we needed more space. Don Marlowe let us take our time and made us feel like old friends. He is truly an asset to Ed Voyles Honda and we HIGHLY recommend him for a pleasurable car buying experience.

HO

Honda Owner for Life

Sep 5, 2016

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Great service and the Timely repair on my vehicle, since I have been coming to this location I have always had a great experience and that is why I keep coming back, Great Job

CB

Charles Butterworth

Sep 4, 2016

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My visit was for service to rectify a recall due to an airbag inflator defect. My service advisor, David Manner, scheduled the appointment as soon as the repair part became available. The work was completed promptly, and I was in the dealership waiting room for only one hour until my car was available.

HC

Happy Customer

Sep 3, 2016

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I felt really good about my experience. I've been treated dishonestly by other dealerships, so it was refreshing to be treated so fairly by the folks at Ed Voyles.

J

Jheath56

Sep 3, 2016

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Thank you, Shane for helping us out with our new CR-V! The whole crew at Ed Voyles is very attentive and welcoming. You have a new #1 fan!

MM

Miss Musical.ly

Sep 1, 2016

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These guys are so great. They are fast and efficient. They make recommendations to me when needed but they are never pushy. From the General Manager to the service department staff I am always greeted with a smile. I really appreciate them and their help. Thanks guys!

NL

NANCY LOOPER MAKONNEN

Aug 30, 2016

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I ALWAYS RECEIVE EXCELLENT SERVICE FROM MARVIN BUSHAY.THANKS

S

sophie75

Aug 29, 2016

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The dealership was great and very close to my home and office, from the sales team to the finance people every one was very friendly and pleasant!! Having email access and being able to text with Don was great also!

SD

Starr Dickerson

Aug 26, 2016

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Great job well come back here to get my car service. Very friendly service. Fast service. And very efficient.

DL

Donna Lee

Aug 26, 2016

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Car was serviced promptly and ready to pick up when as I requested. Shuttle driver was courteous and prompt.

D

deedeegrayson

Aug 25, 2016

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I like the shuttle service, the rep was kind and knowledgeable. Received car the same day. I took the recommendations and the rep found me a coupon.

SS

sarah sistrunk

Aug 24, 2016

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Well done my friends! Okay my review is rejected and must be longer, huuuummmm this does not make a busy person happy. So we will state "The strenght of the wolf is the pack and the strengh of the pack is the wolf. The help I received at your service department reflected well on Honda.. Now lets hope this is long enough and I learn not to respond.

K

Kevin

Aug 23, 2016

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Amazing service and followup . Alex was super friendly and helpful.I glad he was available when I stop to try the Civic out for the first time.

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wes123

Aug 23, 2016

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Don is a great, honest salesman who helped me make the right choice of vehicle. I got a very fair trade for my 2009 Accord, and he made the process of purchasing a new vehicle painless. I would recommend this dealership to anyone looking to buy a new vehicle.

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Mr Okeh

Aug 22, 2016

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Polite and quick to assist the customer with purpose of visit. knowledgeable with attention to details and experts at their jobs.

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JazzHunts

Aug 18, 2016

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We always feel like family when we walk in to the dealership. My family has purchased 2 vehicles and we are extremely happy with the experience.

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Lindsay10

Aug 18, 2016

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They treated us really well there I would recommend this dealership to any of my friends and family.They have a nice dealership and great customer service.

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M. Rice

Aug 18, 2016

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Lots of overdue maintenance to my 2010 CRV. Service technician kept me very abreast of potential repairs and associated costs. He made sure he had my consent for each suggested repair and I was fully informed of the costs. Very courteous and helpful.

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Anna3

Aug 16, 2016

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Shane made my car buying experience quick,stress free, and he was very honest and considerate.I am very happy with my new 2016 Honda CR-V.I would highly recommend him to my friends.

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Glenn Woodard

Aug 16, 2016

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I only phoned to ask about a recall on my 2007 CRV re: airbag issue. Service rep checked my record and determined that my vehicle needed the repair. She advised that she would have the necessary parts ordered and notify me when they arrive. I will then schedule to have them installed;She was very professional. Will await her call

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Chris

Aug 16, 2016

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The entire process was no pressure. My Sales Associate, Kevin, was a pleasure to work with. He listened to what I needed in a car and didn't waste my time showing me anything that didn't fit my needs. In the end I got a car that was a perfect fit for my needs and price range. The rest of the staff was friendly and helpful making for a very pleasant experience.

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Kaye's car

Aug 15, 2016

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Ryan took care of me. And everyone I encountered smiled and/or said hello.I enjoyed my visit and REALLY enjoying my new Civic!Thank you!

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David Weiss

Aug 14, 2016

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WE loved the experience. no pressure, Alex was very knowledgeable, and we will recommend him to our friends and family. We love the car and honda is awesome.

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Rosalyn L

Aug 13, 2016

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The energy at this dealership is electric! Everyone makes you feel welcome and they work hard to ensure you are well taken care of!! Thank you Alex and Jerome!!! You all are absolutely amazing!!!!

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Walter Frazier

Aug 13, 2016

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Great experience. The salesman and the manager really tried to work with me. It was so good my wife bought a car an hour later.

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Cris1234

Aug 9, 2016

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My husband and I purchased two vehicles. He has a very tight schedule with very limited time off so the dealer worked with is mainly by text and email and by the time we went to get our vehicles pretty much everything was ready! On top of that they gave me a great value for my trade in and were able to cancel the extended warranty on it for an even better deal. Ryan was fun and easy to work with and we walked away with 2 great vehicles.

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AH

Aug 8, 2016

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Great all around service really a good experience And recommend to everyone who I know, fair prices and great services

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sam

Aug 6, 2016

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very clear and simple in negotiation.very kind service

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T.Martin

Aug 6, 2016

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love the way staff works with you every time I visit if I have a problem they always resolve

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Extremely Impressed

Aug 6, 2016

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I thought it would take 2-3 hours and it took less than an hour to resolve the matterStephen was exceptionally at tentative to the situation.

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jasonk1974

Aug 5, 2016

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I worked with David Morson via email and text since I was 3 hours away. David answered all my questions and sent me multiple videos of the vehicles I was interested in. The car was waiting for me to view and test drive when I arrived and was just as described. Ed Voyles gave me a fair deal and I was in and out of the finance office in under 5 minutes!!! Great service!!!

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Blackwells

Aug 4, 2016

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My family enjoyed our customer experience with the Ed Voyles team who helped us with our car purchase. The sales team made the experience exceptional.

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Traub

Jul 31, 2016

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took the crv into ed voyles for the airbag recall. work was performed in under three hours time. thank you for quick service ed voyles.

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J. Steele

Jul 31, 2016

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Excellent facility and service reps. Location is convenient and guest areas are clean.

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Dan&Betty Strousberg

Jul 29, 2016

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David Manner was Outstanding as usual!He was Very Professional,Kind,and Knowledgeable.The Technician was Mitchell Graham who too was Very Professional and Completed the work as discussed.Job Well-Done by the "Team"!

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Donald Filip

Jul 28, 2016

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Overall the service was excellent. However, I brought the car in because of a recall letter that I received from Honda; the representative initially did not seem familiar with the issue and said that the part would have to be ordered which could take several weeks. He later returned and said the part was in stock and I brought the car in and the service that day was excellent. The issue was the airbag on the passenger side.

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Sandra Terry

Jul 28, 2016

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I have been buying cars for 49 years and this was the best car buying experience of my life!

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Therzberg

Jul 27, 2016

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Shane helped my boyfriend and I find a car we loved and Steve made the financing process a breeze. We originally started our process in April looking for a Fit but long story short, we ended up purchasing a house and put the Fit on hold. Shane kept in contact with us between April and this past weekend when I made an appointment with him to appraise a CR-V we are wanting to sell. While there, I test drove an HR-V just to see what it was all about. Even though we didn't accept the price Ed Voyles would give us for the CR-V I fell in love with the HR-V and ended up buying it that day. The department that cleans each car before you drive it away was already closed for the day so when we came back to pay the rest of the money that was owed, Shane insisted on having it cleaned for me. I'm very appreciative of the effort he put into making us happy and his excellent follow up.

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Andrea Laiosa

Jul 27, 2016

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they understood it was an emergency and got me and out quickly. they got me out when they said they would. very helpful. very nice.

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D Wolfe

Jul 24, 2016

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As a previous well-satisfied MDX owner, I wanted another MDX with the current technology. I did my research on line and knew what features I wanted. My wife selected the interior and exterior colors. The dealership was able to locate a car with our specs in a couples of days. I was well satisfied with the the vehicle that was delivered.

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Amy C

Jul 22, 2016

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Ed Voyles Honda helped me out in a stressful situation. I appreciated their response to issue and great customer service. Richard Gray in parts was particularly helpful with explaining what I need and helping me make a decision on how to proceed. Marianne, the service advisor was also helpful with helping me resolve the issue and get me on the road. Every other person with whom I spoke was attentive and kind.

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Rosemary and Don Buckley

Jul 22, 2016

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As always I was met with the friendly and prompt greeting of David Manner. My car was promptly finished in a very reasonable time because I was going out of time.Thank you David Manner and Ed Voyles.

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Rnavoy

Jul 20, 2016

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Don Marlowe met all of our needs and more importantly our budget! We look forward to our next purchase from Ed Voyles and their wonderful team!

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thollis9

Jul 20, 2016

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Shane Eimerman is the best sales person I have ever met. He is professional, helpful, and he is not pushy. I visited this dealership 2 months ago, with my aunt, on a Saturday. The store was very busy, however, right away, Shane greeted me at the door. Though he already had a customer, he asked if I minded waiting, and asked me to have a seat. He asked if wanted anything to drink. After about a 20 minute wait, he escorted me to my desk. He listed to all of my needs, and found a car to suit my family. Shane is my go-to salesperson as he is not pushy, he is very polite, and friendly. I will never buy a car from another salesperson again. Most are the worst!

DA

Donna and Jim Lucarini

Jul 20, 2016

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Jackie was fabulous!!! Made the whole process so smooth, answered all our questions, was expeditious in the paperwork process and transfer to new car. We can't say enough of how well everything was handle and so professionally. Would recommend to anyone!! Jackie your the best!!!!Donna and Jim Lucarini

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Suzanne16

Jul 19, 2016

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Marc Ross was the salesman who handled the sale of my daughter's first car. He was ideal-helpful but not pushy or overbearing. The finances were handled very quickly and consistently with our budget in mind. I visited three different Honda dealerships before making the purchase and came back to Ed Voyles because they had the best team.

JB

Joei Bohr

Jul 19, 2016

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Terrific experience. Don Markowe really knows Honda and reall listens to what you want.

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Brad Carter

Jul 18, 2016

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If you are looking to purchase any vehicle new or used Alex Julka is the man to use!!! He is a very honest, very respectful all around great salesman. I plan on sending all my family and friends who want a positive hassle free car buying experience to see Mr. Alex Julka! Alex thanks again for all the help good sir!

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BKinder

Jul 18, 2016

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When I entered the dealership I had no intentions of purchasing a vehicle but Ryan and Rohan were beyond helpful and helped me so much. They made it easy to choose Ed Voyles Honda for my first Honda!

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Valerie Y Burt

Jul 18, 2016

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Ryan Burdo is an exceptional salesman. He went out of his way to help me get the vehicle I wanted. If you are planning to buy a Honda, Ed Voyles is where you need to shop and ask for Ryan when you get there. It was a pleasure working with him.

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JB4422

Jul 18, 2016

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The team at Ed Votles Honda could not be more helpful and easy to work with. Got a wonderful deal on my new CRV!!! Don Marlowe really listens to what you want and spends the time to insure you get the car you want at a price and payment you can handle.

JR

Jorge Rodriguez

Jul 15, 2016

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I took my 2007 Honda CR-V for a minor repair back in March. When the car was ready I was informed that it was subject to the air bag recall and I should not continue to drive it because of the risks involved. As the replacement air bag inflator was not to be available until June or later, I started to think what I could do in the meantime. To my surprise, I was told that a rental car would be provided to me at no charge and that my CR-V would be towed to my garage at home. All of the above happened as promised and my CR-V stayed unused in my garage until the first week of July. I drove the rental car during all that period for all my transportation needs. When the bag inflator became available I received a call from Ed Voyles' service and a tow truck picked the car from my garage, The air bag inflator was replaced, I returned the rental car and drove away as a very happy customer with my faithful CR-V. WE loved this car so everybody in the family was happy to see it back in business.Thank you!

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kaye

Jul 15, 2016

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Overall trip was great! I did not need as much service as anticipated. A good experience.

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Honcivic1

Jul 14, 2016

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This was an excellent car buying experience. Alex J. was very knowledgeable and helpful with my questions. Steven or Stephen in the finance department was efficient. Love my car and car buying experience. No pressure just support and concern from staff.

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A E Lancaster

Jul 13, 2016

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We have now bought 7 vehicles from the Ed Voyles group (5 Hyundais and 2 Hondas). I guess you could say we're loyal customers.and feel that we've always gotten great deals from them.

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nltutt77

Jul 11, 2016

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David was awesome! Thanks David for helping me find my mom a great car that fits her perfectly. She is very happy with her new 2015 Nissan Versa Note. Also, Jerome in financing, thank you! Super friendly staff, I will definitely be returning to Ed Voyles when I'm in search of another vehicle. Nicole

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Mtcar

Jul 11, 2016

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Great dealership to work with. The process was fairly easy. I was fortunate to have the vehicle I wanted available. The is the second car purchased and both experiences have be good.

KC

Kate Chastain

Jul 9, 2016

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Excellent service! This was my first time ever buying a car and it was a very calm and hassel free experience. I was able to test drive what I wanted and be confident in my decision. I love my new car!!

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Vicki Chase

Jul 9, 2016

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Steve was SO helpful and made getting the recall repaired easy.

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KLopez

Jul 8, 2016

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As a hardworking single parent, it is important that I feel confident that the information I receive regarding my Honda is accurate and honest. There is not a doubt in my mind that this is the truth when I come to Ed Voyles for my maintenance and repairs.

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Beegee1950

Jul 1, 2016

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This place is the best place, with better prices than any other place we contacted. Ryan was a joy, so was Greg. Thank you so much.

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Pamela Beech

Jun 29, 2016

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Jackie, Rohan and Greg were all very helpful. Very professional environment. My salesperson, Jackie, was extremely knowledgeable about the different vehicles and options to help me make my best selection

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Lesyle Gant

Jun 29, 2016

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My car was serviced quickly. There was no long wait time.

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John Carter

Jun 27, 2016

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I just wanted to commend Ed Voyles Honda Service Department for the outstanding service I received. I brought my 2013 Honda Odyssey to them for the first time on Friday, June 24, 2016. I made my appointment online and they assigned me to service advisor Brody Teal. Mr. Teal was fantastic and very nice. He put me in the system, checked for recalls, and got me in and out in under an hour with a oil and filter change and check over as well as am exterior wash. Thank you for making this experience enjoyable. Mr. Teal is to be commended for a job well done. Thank you,John Carter

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JillB

Jun 23, 2016

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This is my first brand new car ever and I could not be happier with the service. I shopped around for weeks and in the end, Damon & Ed Voyles Honda took care of me better than all the other dealers. Thank you, Damon!

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Melissa Belcher

Jun 21, 2016

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Exceptional service from everyone, especially Lou.

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Greywolf

Jun 20, 2016

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We just bought a Honda Accord and then a Honda Civic from Ed Voyles and we have to say that in the shared 110 years of car buying and driving between us, these were the very best experiences we've ever had in purchasing new vehicles. We went in with a target buying price, which was met both times, and we were in and out of the doors within a few hours.

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KR

Jun 19, 2016

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Thank you for the superior-level of customer service I received last week. Marcus kept me informed about the status of my repairs -- from drop-off to pick-up and clearly explained what needed to be done. I'm very pleased that the repairs were completed to my satisfaction. Thanks again for always going the extra mile and treating me like a valued and appreciated customer....

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linda1221

Jun 16, 2016

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Brought Honda van in for oil change and tire rotation before trip, and to find out about leak from previous oil change done somewhere else.

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SeeleyGal

Jun 14, 2016

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My daughter and I walked on to the lot at 10 minutes to close with the intention of killing time. Over the next 3 days and my hectic schedule Ryan and Rohan listened very closely to what I wanted and absolutely delivered. I can not be happier with the vehicle I bought or the customer service I received. I will certainly be back in the future!

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LZ

Jun 12, 2016

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I called ahead for an appointment for my maintenance check and the car was ready prior to the quoted time.

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DrewZ

Jun 9, 2016

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I cannot stress how pleased I am with my new Civic and the wonderful sales force at Ed Voyles Honda! The amazing people made my buying experience especially memorable. Negotiating with the sales force (especially Don and Pete) was an absolute pleasure and the deal I got simply cannot be beat. I would absolutely recommend this dealership to anybody I know looking for a great deal on a new or used car!

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LM

Jun 7, 2016

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I went in for a recall repair and oil change. This was completed in a timely manner. Upon completion of the oil change, a leak was identified in the power steering fluid. I was made aware of the find securing my safety. The problem was addressed.

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Coral Crawford

Jun 6, 2016

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Words can't describe my experience at Ed Voyles Honda! Thanks Damon and crew.

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fitchva

Jun 5, 2016

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My wife and I just purchased a Honda Odyssey from Ed Voyles Honda in Marietta, GA. Our product specialist, Ryan Burdo, was first class. Ryan was very friendly, helpful, not pushy, and very accommodating to our specific needs. The sales manager, Rohan Stephens, was equally friendly and helpful. Both Ryan and Rohan bent over backwards to ensure that my wife and I had a plesant experience during the car buying process. We were also in great hands when we were passed off to Greg Saeed to finish up the financing.We had an all-around fantastic experience at Ed Voyles Honda.

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Peter B

Jun 2, 2016

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I texted Ed Voyles Sunday morning to see if a pre-owned car was available and soon after got a reply. I was connected to Damon and from there was able to test drive a car and negotiate a purchase with little to no hassle. I drove the car off the lot the same day and drove directly to Michigan. No issues recommending Ed Voyles and Damon to others.

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DustinAndJanen

May 31, 2016

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Ryan provides a lot of value to the car buying process. He is a product expert and really knows his stuff. I went in to buy the touring model, but my wife and I decided that the EX model was what she needed (the car was for her). I really appreciated Ryan helping us through how the different trim level compared. I look forward to seeing Ryan when it's time to replace my car! This was also our first experience with Honda and we are both happy with the product and think it packed in a lot of value for the price.

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iamwillcrouch

May 31, 2016

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I have purchased many cars over the years, but I was absolutely blown away by Don Marlowe's and Pete Richards's professionalism and transparency when I came in to look at Accords. They instantly made me feel welcome and at home, listened attentively to my wants/needs for the car, and matched me up with a beautiful Accord. They went through the numbers in a clear, concise, and fair way and made sure I was comfortable with everything before they moved on to the next thing. They 100% made me feel like family and I recommend them to anyone who is in the market!

PT

Perry Thomas

May 27, 2016

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This was the fourth Honda our family has acquired through Ed Voyles and we have experienced every facet of a dealership's function here. These guys set the standard in every aspect of the buying/leasing and servicing process, from top management down through sales and leasing, service, and so on even to the friendliest receptionist imaginable at the front desk. In this instance we were leasing a CRV and had the good fortune to be dealing with Don Marlowe, a seasoned veteran who had been at Ed Voyles Honda for 31 years! He knew his stuff forwards and backwards and inside out. Completed the deal to our complete satisfaction and had the vehicle ready for pickup in something under four hours! Remarkable! This has certainly been an exceptionally pleasant buying/leasing experience, but is really much more building a growing personal relationship. We could not recommend a dealership higher.

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Ray Linn

May 26, 2016

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Linda Strickland did a great job for me with this purchase. Steve Goins also did a great job.

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Brandon Lamar

May 26, 2016

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They made it easy from A-Z ,Terry was easy great to work with.

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Marlene O. Santos

May 25, 2016

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The seller Clint was fast and came to a answer my needs. I bought the car!!!

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JazzHunts

May 24, 2016

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My wife and I were impressed with the disposition of the staff. Don and Shane were not forcing us to buy a car, but sincerely aiding us in finding the perfect car for our family.

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Poppy's HAPPY

May 24, 2016

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Today was to bring home our fourth new Honda (second CRV) from this dealership. From the very top management on down through every level we had the pleasure to experience, from the Civic to the Accord and now through two CRVs, everything has been absolutely first rate! The standard setter for any dealership of any brand! If these guys sold spiders and snakes, I'd probably find a reason to need me some. In all four of our dealings, we've had the good fortune to work with utter professionals. On this second CRV, we had the pleasure of working with a young rookie, Don Marlowe, who had only been at Voyles for 31 years. He kinda knew his stuff backwards, forwards and inside out, and in short order it wasn't about buying or leasing a vehicle, but more so about developing a personal relationship. Comfortable and confident, just the way things ought to be! We couldn't be happier with our Hondas or with our dealership!

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Shannon D.

May 24, 2016

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My salesman, Frank, was awesome! The car buying process was easy and straight forward. I am loving my new Civic!

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Steve K.

May 24, 2016

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I stopped into Ed Voyles for an oil change. In a departure from my usual procedure, I came without an appointment. I didn't have to wait long for my (freshly washed!) car.

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suematz

May 23, 2016

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The hours of operation for the service department made it easy to schedule an appointment for the time I needed. Staff was friendly and knowledgeable, service was timely and thorough..

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captaindawg

May 22, 2016

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Came in to satisfy a curiosity of the new Pilot and was pleased at the lack of pressure we felt the second we stepped on the lot. In fact after 30 minutes of learning about the car with our 3 kids running around, the sales manager offered for us to take it home for the night to give it a real look over. While the Odyssey is a great car and extremely practical for a family with 3 children, my wife really wanted to have that new Pilot and getting to take it home for the night to "live with it" was what sealed the deal. We were able to drive back in on our schedule the next day and closed out on the exact car we drove in just a couple of hours. Low stress and fair trade and sale. No backdoor gimmicks. Was quite impressed with Ed Voyles!

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Earnest Williams

May 18, 2016

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It has been 10 years since I paid off and 15 years since I purchased a vehicle. I walked in ready to have to haggle to get a good price. Boy, was wrong! Kevin welcomed me and recommended another vehicle that I really like. I walked in with approved financing, but Kevin told me that they could get a better rate, and they did! My trip through finance was quick and to the point. I was very pleased with my experience!

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Mary Muhammad

May 18, 2016

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Great service! Salesmen, Ashley and Damien was helpful along with the Jerome who help us with the closing.

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jeff clayton

May 17, 2016

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I couldn't be happier with my new Honda Civic. Jackie was great to work with and made me feel very comfortable during this experience.

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Sam

May 17, 2016

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Great attention to detail, patient, outstanding. From the moment I made contact until the moment I walked out with a new car, everything was highly professional. Highly recommend.

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jfulton50

May 17, 2016

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Car for granddaughter. Good find and she really enjoyed the car. Unfortunately, it was involved in an accident shortly after purchase. Thankfully, no one was injured but the car was totaled.

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Irene Garcia

May 17, 2016

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Marcus was extremely helpful and cared for the need of theCustomer.

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Barbara

May 14, 2016

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In and out in 45 minutes. Oil change and tire rotation.

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Esmith3281

May 10, 2016

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I began searching for a New Civic Coupe around a week ago and ran across one (actually in stock) on Ed Voyles site. After researching I reached out and began Texting with Ryan and he answered a lot of questions for me. I made an appointment with Gene and went in the see the car and test drive. Both Ryan and Gene were Fantastic!! I cannot give enough praise to both of the guys for making the buying process so seamless. I'd also like to that Steve in Financing for such a Great deal!! If your in the market for a new Honda, trust me when Insay that Ryan, Gene & Steve are the Twam to see at Ed Voyles in Marietta. Highly Recommended!!

MB

Milos Bogetic

May 9, 2016

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Car shopping is usually very stressful, as I'm not the one to play games and negotiate. Ryan Burdo made our new car shopping a breeze. He showed us the car we wanted, he worked with us on getting the price we were comfortable with, and best of all, he never pressured us. Even when we walked away to look at other cars, we were constantly texting with Ryan and not for a second was he pushy. We came back and Ryan got us the exact price we wanted.The whole dealership was very professional, courteous, and Ryan made a great impression and made us a repeat customer of Ed Voyles Honda.

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SW

May 9, 2016

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Great service friendly people reasonable prices and efficient Work

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Jerry Stout

May 5, 2016

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My service adviser was friendly, and worked hard to get my car done quick. I was there for less then 20 minutes and at the end my diagnostic report was explained to me. A++ service.

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David Sutherland

May 5, 2016

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Fantastic job by Joe Leggett! From start to finish including the financing, the car buying experience could not have been any better! Thank You

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Scott_B

May 2, 2016

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Ryan and the whole team were really great from start to finish. I was able to get all the information I needed to make my decision and never felt any pressure in any way. The Honda Accord ended up being the perfect car for me and am really appreciative of the professionalism and friendliness shown towards me the whole time. Looking forward to having this car a long time and will be back in the future whenever it is time for a new car! Thanks!

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Joebobbie

May 2, 2016

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We just purchased our 4th vehicle from Damon Dogotch. He is by far the best salesman we have ever dealt with. The professionalism integrity and honesty is 2nd to none. They are the best and we will be back again and again.

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DK

May 1, 2016

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Marvin is excellent!! Will continue to request him for further service in the future!

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lunarflarex

Apr 30, 2016

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She was very friendly and honest about the deal we had. The deal and everything else went smoothly. I would really recommended her as a dealer.

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PAPPA

Apr 28, 2016

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From the General Mgr Pete, Sales Director, Don and the Director of Service, Greg we but together my dream Honda! They were EXCELLENT! The Accord we created is a MASTERPIECE!

CC

Chester Clark III

Apr 28, 2016

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My salesman, David Morson, was great They had the car we were looking for, it was accurately represented online and over the phone, and after looking at it and deciding to purchase it took only an hour or so to finish the transaction. I left very pleased. My only complaint would be that even though we were paying cash for the vehicle the dealership ran a credit report - I wish I hadn't given them that information and it would give me pause before buying there again. I think they need to look at workflow for cash buyers, there was absolutely no reason to have that on your record when paying cash.

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John

Apr 28, 2016

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Great. Shane did an awesome job getting me my new lease

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Beckybinns

Apr 27, 2016

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My husband and I had a great experience at this dealership today. Jackie was so helpful and knowledgeable while helping us choose a car! This was by far the best experience we've had leasing a car and definitely recommend to anyone looking for a Honda and great service. Thanks to Rohan for his help as well.

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kay

Apr 26, 2016

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This is one in a long string of Honda purchases from you... I'm enjoying my new wheels.

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Bob Dennis

Apr 25, 2016

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This is the fifth Honda I have bought from Don Marlowe. My trade in was a 2014 Accord with 8,000 miles. I didn't need a new car but wanted Apple CarPlay. I found to my surprise that the 2016 is sooo much quieter than my 2014. 15 db to be exact. NO DIFFERENCE in Don though. Same old GREAT GUY. Just two years older. Hope he can last as long as me because I will be buying MORE Hondas. Bob Dennis

HM

Harry McBride

Apr 25, 2016

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Schedule and followed up with Marcus was efficient and effective. Everything was completed in a timely manner.

AW

Amy Witt

Apr 22, 2016

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From the moment I emailed an inquiry about a Mazda 6 and received a prompt response, I was impressed! Then our excellent sales person, Damon Dogotch, followed up by sending me a personalized video of the car and answered every question thoroughly. When my son and I arrived to our appointment Damon had the car ready to show us. Damon was very professional, personable and respectful throughout the sales process and made purchasing a car for my son an easy experience! Thank you so much for your outstanding service! I hope to be a repeat customer!

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Charlie

Apr 22, 2016

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I went to get an oil change but ended up getting a new battery too. The service department is always very courteous and the wait time is usually minimal.

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kaylace

Apr 21, 2016

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It was a "no push", "easy going" experience purchasing my new CRV-AWD vehicle. The dealership and Ryan in particular let me test drive and pick a car with ease. Ryan eased me into the era of high tech driving...

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Myriam Demosthenes

Apr 19, 2016

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It would have been nice if Honda serviced complimentary coffee like I've seen at other Honda dealerships while waiting for the vehicle to get serviced.

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Honda07

Apr 18, 2016

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The Service Advisor was extremely nice and knowledgeable. He listened to my needs and addressed them. My car was ready in less time than expected. Will definitely be returning for future services.

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C

Apr 18, 2016

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I walked on the lot and got asked if I needed help immediately and got great service and fast as well. Everyone was so great

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Vince

Apr 18, 2016

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Quick and easy purchase process. Joe L. did a great job! Only downside is no free snacks while you wait...the other dealers I've purchased from in the past have offered free snacks and drinks while you wait.

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Ernie1932

Apr 14, 2016

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Don Marlowe is the reason I acquired my second Accord from Ed Voyles Dealership. He makes every effort to give you the best and most thorough explanation of the buying process. You can be sure that your financial interests are given top priority.Ernie Waldrop

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czonstkaa

Apr 14, 2016

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I was able to get in contact with my dealer immediately. The dealer understood of my need to be in and out and did not over show me cars. I felt heard and respected. Customer service was intact and visible throughout the dealership. I could not have asked for a better experience. David Morson continued his customer service after the purchase and financing was through. He helped me finish my leasing agreement with Kia. He loves helping people and truly enjoys helping people get what car they need and can afford.

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Victoria Doll

Apr 13, 2016

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The 1st check up & oil change for my 2016 Honda HR-V went very smoothly! I was a little concerned because my "Harvey's" a 6 speed manual transmission which proved to be very hard to find. I've gotten some stares from car people who don't seem to know how to service or even drive him! But Shannon took great care of my "Harvey". Thankful for the extra concern and detailed service that Shannon provided :)

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Collier

Apr 11, 2016

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Please make available more outlets in the waiting area to support our electronic devices. Thanks.

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Robert White

Apr 11, 2016

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The service representative was excellent and very helpful.

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Fernanda

Apr 10, 2016

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I never write reviews, but Ryan Burdo deserves my first one. After visiting many dealers in town, I felt so tired of the business as usual used by salespeople to get you to close a deal no matter what. Ryan was nice, down to earth, knew all features in the car, listed all upsides and also downsides, which always helps you in your decision process. Above all, he was simply transparent and gave us all the space to make a decision of buying or walk away. Ofcourse, we closed with him. Doing business with someone nice and with a genuine approach is priceless. Thats why I highly recommend Ryan. Super nice guy that you just want to hug after all - closing or not deal. Thanks, Ryan!

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David

Apr 9, 2016

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My sons car had a terrible wobble and was unsafe to drive, after the reapirs were done it drives great again. Thanks to Brian the tech for the good work

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DGP

Apr 4, 2016

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AWFUL misleading people! Beware dealing with them! I leased a 2015 Honda Fit for my daughter with them about a year ago. Turns out she is going to grad school so she had to break the lease or buy the car. Seemed that buying the car would make economic sense, so I purchased car. When I leased the car they said the ad valorum taxes of over $1000 would be credited if I bought the car. When my daughter went to register the title, turns out Georgia makes you pay the taxes AGAIN! No one explained that and I did ask about it. Just be aware that if you lease a car in Georgia and decide to buy out your lease, you WILL be required to pay the ad valorum tax TWICE!!!!

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mlw

Apr 3, 2016

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I was very pleased with the buying experience and wouldn't hesitate to recommend Voyles Honda to friends and family.

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F.G.

Apr 1, 2016

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Awesome service. They really took care of me from the service rep to the shuttle driver. Always a pleasant experience.

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Elizabeth

Mar 31, 2016

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Fabulous service, all the way! I was checked in by a very attentive young lady, whose desk is immediately in front of Brody Teal's desk. She kept me informed, and hunted for me when the shuttle driver arrived; very nice! Brody dealt with me, and was very polite and informative. As a female, I HATE taking my car in for service, because I have had techs recommend IMMEDIATE repairs "needed"(bogus). They took ALL DAY, checking for a loose wire; at the end, it was a loose wire on my battery. They lost $$$ diagnosing my problem, but were relentless in their search for the problem-the foreman was also helping. I am VERRRRY impressed with their customer service, from start to finish, including Charles Walker, the shuttle driver. I am sorry I didn't recall the young lady's name (I was stressed), but you can name her by the location of her desk. Thanks so much, each of you. Elizabeth

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Elizabeth Saxton

Mar 27, 2016

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Marvin customer service was exceptional . He got me in and out within a timely manner . Will definitely go back & Most definitely have to ask for Marvin to help us again . Thanks so much .

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alice

Mar 23, 2016

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I was very pleased with my services Marcus answer all my questions.Look forward to see him again on may next visit.Marcus was very professional my wait was not long at all.

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Melissa Johnson

Mar 22, 2016

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This is my second car buying experience and I must admit it was a good one. I started with just browsing the site just looking to look. I Started a chat session, next thing you know I'm talking to Dre. He was nice and assured me that they could find me something that fits my budget. Dre happen to be busy that day and that's how I met David Morrison. Sweet guy and straight to the point to, that's what brought me back. He made sure I received something nice and affordable for myself even though I wanted a sunroof...lot... I understood the advice he was giving me. Great guy! Then there's Jyrome, awe man he worked my deal out honey. Then called me a and broke down my details. Shoot! Can we say theses guys are winning. I will definitely return and hopefully they will be there. Thanks for all the help!

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IlanaMargulis

Mar 22, 2016

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Everyone I interacted with at the dealership was very helpful, very nice and personable, and delightfully optimistic. This was my very first new car, and the dealership was a comfortable place for me to begin this new journey in my life.

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Michele

Mar 22, 2016

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Came in for my maintenance and Marcus was my rep. I explained my services needs, handled everything with a smile, was thorough, and professional. Said my wait would be about 1hr 40 mins but it ended up being just over an hour - Great!

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Biggerbob123

Mar 21, 2016

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I feel like I am treated like family every time I go to the dealership. They always have that perfect vehicle to fit your needs. Sales team is second to none. And the Used car sales manager is phenomenal!

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Abigail2016

Mar 21, 2016

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He was very helpful and there was a good selection of cars at reasonable prices. He paid attention to details and gave a very complete description of the cars I was looking at.

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Accord 06

Mar 21, 2016

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Marvin Bushay is the best service consultant I've had since coming to Ed Voyles. His customer service is GREAT.. He breaks it down so that I can understand what's going on. He goes above and beyond to make sure my issues are resolved.

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Arthur Davis

Mar 21, 2016

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from their service center, to their car salesmen everyone is knowledgeable and friendly they always go through all the options possible. i have always feel welcome no matter the situation. i will continue to be a loyal costumer

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4Shadow2

Mar 20, 2016

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Ed Voyles is the go to place for servicing our Hondas (yes, we have more than one in the family). They are always up front with what is going to be done, go the extra mile to make sure the cars stay safe, proactively letting us know about future needs so we can budget appropriately for future repairs. The ability when we can to preschedule appointments and getting the cars back quickly is a great option as we are a family on the go.This visit was to get the starter replaced. My 70 year old mother uses this car, so it's important to keep it reliable and running well. They also confirmed all the other elements on the car were in working order so I know she's driving safe.

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Natalie D. Berry

Mar 20, 2016

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I loveed how professional Tim was. I plan on dropping off a client satisfaction letter my father and i were very impressed!

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Honda owner

Mar 17, 2016

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It was a very busy Saturday morning, but every service rep that walked by me would always say, "Have you been helped yet? One of us will be right with you shortly." The fact that I was acknowledged let me know that they cared and were doing their best to help anyone they saw. Brody was awesome! Quick and efficient and kept me up to date on my car.

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Kyledraco

Mar 16, 2016

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I test drove a CR-V with Jackie and another lady that were very helpfully, friendly and knowledgeable. The purchase was for a company vehicle that was hand delivered by Don Marlowe. He was super nice and showed me around the entire car and all the gadgets. The paperwork was easy, and I was driving in no time. Thank you so much for the great experience!

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Emily A. Smyder

Mar 16, 2016

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Superb Experience!As if anticipating my unscheduled arrival, the shop door opened for my 2005 Honda Pilot to land on a very cold and windy Friday in February 2016. I glided to a halt of the middle bay while the service door swiftly closed behind me. I was greeted with a genuine smile and a "How are you today?" from Sabrina as I help the 'To Be Fixed' list in my hand. I felt the warmth of the heaters as she listened attentively to needs. Efficiently entered the work order items in their computer, and had a rental waiting without me needing to lift a finger. Overall, I observed pleasant banter and enjoyment among Honda's service team members. All my concerns (about the Takata airbag recall) as well as my add-on repairs (overhead light & other minor tid-bits) plus "what if" questions were unhurriedly & thoroughly answered by Sabrina and Greg. Greg also reviewed all the repair work performed with me and my Honda. Thanks Ed Voyles Honda Service and Maintenance Department!

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Olivia Sadler

Mar 16, 2016

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I was in a horrible accident 6 months ago. I purchased my first car from an Ed Voyles dealership, and I went back to them immediately. They made me feel so comfortable, and the process took less than two hours total. Cannot thank you guys enough!

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Nick MacNab

Mar 12, 2016

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Very good and attentive customer service from Erin. Kept me informed of progress and advised me about to things to consider on my next service visit.Thanks - nice job!Nick MacNab

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Perk1052

Mar 11, 2016

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Misinformation! Make sure you do not get mislead into buying things like the car warranty, which can only transfer from a car bought from the same dealership. Just be careful!

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Donald Shamblin

Mar 11, 2016

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Always expect and receive the very best treatment.

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Bruce

Mar 11, 2016

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Great service. Did not try to upcharge or recommend unnecessary services, which is not typical from a lot of repair shops. Friendly service agent and shuttle driver.

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Tamecka Cody

Mar 10, 2016

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Ryan was the grest a sale person and he explain everything and answer all my question.

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James

Mar 9, 2016

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Thank you Ed Voyles Honda! The manager took time out of his busy schedule to check out a problem with my navigation system. Turned out to be a simple solution having to do with the settings. I was in & out within 5 mins. I was treated with patience, respect and kindness. Thanks again!

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klawrence428

Mar 8, 2016

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My husband and I just bought a 2016 Honda Pilot. Don Marlowe was great and helped us with a great deal. He was easy to work with, answered all of our questions and is just a great salesman in general. We recommend Ed Voyles Honda and remember to ask for 'Don Marlowe!'Kurt and Kathy Lawrence

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Scott Goolden

Mar 7, 2016

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My experience with Joe Leggett has been nothing but pleasurable. He was a no pressure kind of guy which makes buying a car that much easier. I would highly recommend working with Joe when you decide to shop for a new vehicle.

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Tyler10

Mar 5, 2016

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My experience was amazing. Being a Realtor and my busy schedule Alex followed up & kept me posted on all the great deals. I am a repeat customer at Ed Voyles. Alex provided exceptional customer service to me. I will definitely refer him to all my friends & clients.My background is Accounting/Financeand Ed Voyles Manager, Jerome Wilson, is the Best Ever.Lettie Hill, RealtorMaximum One Greater Atlanta Realtors

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Brannen123

Mar 3, 2016

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Sales person was enjoyable to deal with, no pressure and very knowledgable. Haven't had such a great experience purchasing a car in a long time. Thank you Don and your whole staff!

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#1HondaGal

Mar 3, 2016

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The salesman was very knowledgeable. He made me feel like I had been driving this Honda for years! The Accord EX-L is a good balance between being a sports model and being a luxury car. Great car so far!

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irwinweitz2949

Mar 1, 2016

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I have known Don Marlowe for years and purchase all our vehicles from him.Both Don and the dealership have high regard for customer service and live that every day.I recommend this dealership highly.

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NurseH2015

Feb 29, 2016

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I went looking for a vehicle on a Sunday traveling from the Macon, GA area and surprisingly they were very busy. I waited patiently to be cared for and during my wait I was checked on frequently and acknowledged regularly. David found the perfect car for me on the first try! after listening to my needs and my budget he showed me a 2008 honda accord. After one test drive I fell in love we were able to make a deal immediately. Since I bought this car as is I was concerned when I drove it home because it seemed as if the wheel was vibrating I was convinced that it would be a costly expense that I could not afford. I took the vehicle back and informed David of my concerns and he arranged for the repairs the same day, gave me a loaner vehicle, and I was NOT charged one penny! I was overwhelmed by the experience I received. I intend to buy another vehicle in six months and I will definitely buy it from Ed Voyles. I am very happy with my experience.

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gbchange

Feb 29, 2016

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The dealership staff is knowledgeable and attentive. Even when short-staffed, they made sure to provide me with all the information I needed. Based on my experience, I will use the dealership for maintenance, as well.

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Jhavlik

Feb 27, 2016

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Very happy with Don Marlowe who helped us for the second time in the past three years. Don made the process of leasing a car very easy for us to do.

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Leonardo Vordoni

Feb 24, 2016

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What can I say: amazing experience and easy process! John and David have been fantastic and I'd recommend this car dealer to everybody and I. Sure it will be the first place we'll stop again to purchase another car!!!

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Roger

Feb 23, 2016

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With out a doubt the best car buying experience that my wife and I have ever had. Don Marlowe was the most professional salesman/manager I have ever had the pleasure to meet. Don listened to my request and showed us every car we wanted to see, which helped with our choice. Thanks so much.Roger and Brenda

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Brian L

Feb 21, 2016

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Ryan basically treated me like an inconvenience when I purchased a new Honda Fit from him. Rohan was good at following up with some issues I had with my purchase; Pete, the general manager, not so much as my phone calls to him were never returned. If I ever purchase another Honda (not likely at this point), it sure won't be from Ed Voyles Honda, and I sure won't be taking my Fit here for service.

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chaudry

Feb 20, 2016

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I found Marvin was very help full and knowledgeable, Very courteous, very professional. I will ask my friend to go and ask for Marvin.I will always come back to him.Amin Chaudry

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G and A

Feb 19, 2016

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David and Maurice made our end of lease buy out process easy. David was honest, friendly and very helpful. He went over all our options and helped us keep our Honda! If you are interested in purchasing a car we would highly recommend Ed Voyles Honda and David! Maurice assisted with the financing, and that process was smooth as well. We would never consider going to another dealer!!

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Spencer033

Feb 18, 2016

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So I called David and told him what I was looking for. He was more interested in selling me a car I loved that would last me than just making a sale. He listened to everything I wanted and worked with me to find my perfect car. He was also incredibly knowledgeable about all the cars and how they worked. After going to a ton of dealerships trying to find a car, I came to Ed Voyles and David found me my dream car in under an hour. Their used lot also has lots of great options for competitive prices. If you're tired of all the other dealerships go see David. I will be suggesting him to all my friends.

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Ineededacar

Feb 18, 2016

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Just wanted to thank you so much for helping us get a replacement for my son's totalled car. We needed a nearly new, dependable car and we needed it in a hurry. Thanks for your patience as we searched through your cars. We settled on a really nice, low mileage Civic at a great price. The financing was really easy and we got a great interest rate. David made this difficult process easy and painless. My son is loving his Civic!

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TL-2010D

Feb 17, 2016

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I made an appointment with Mr David Morson on last Sunday.This is the first time I went to Ed Voyles Honda and my GPS misled me to a wrongside and I had to call Mr Morson for help. He was very busy that day but he still came to me to guide me, which made my life much easy that day. He introduced many good features about the vehicle I wanted to buy and made my test-drive much easy. I am very satisfied with my purchase. Before I drove the vehicle out, Mr Morson also filled enough gas for me. He is one of the best salesmen or advisers I have ever met. Thank you Mr Morson and Ed Voyles Honda!!

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Gabygail

Feb 17, 2016

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Shane Eimerman was AHmazingly helpful and supportive in the what I thought was going to be a fiasco in car buying. Being a 30 year old single female, I didn't feel like I was being taken advantage of like people say "car dealers" do- no way. He helped me figure out what was sound and reasonable that would fit my needs, his PATIENCE was much appreciated with my indecisiveness, and his manner very professional while not making me feel like "just another sale." I don't think I could have asked for a better car buying experience, and for that I am grateful! The finance Manger, Steve, also worked miracles. I'm amazed! Ed Voyles Honda is where you need to go for all your car buying needs! Everyone was very friendly, professional, and totally made me feel special! Thanks guys!!

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Honeybunny

Feb 17, 2016

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My husband and I were in the market to buy a new car. Because we are fortunate to have two small grandsons and another on the way, we needed. a vehicle that would accommodate 3 car seats with room for others to be able to ride in the car comfortably. The financing, signing all the paperwork, and getting the car ready to take home, didn't take more than two hours. All the people we dealt with were so friendly, accommodating, and professional. It was much easier than finding a new bathing suit. Since I am the one that will be driving this car primarily, I did not want to be a soccer mom again. Don Marlowe changed my mind and I went home with a beautiful Honda Odessey. The Mini van is so easy to drive, easy to put the boys in, and still have room for a sroller, groceries and other packages. Mr. Marlowe has checked on us, been available for all my questions, and continues to make sure we are completely satisfified.What else could we ask for?

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Gaz

Feb 14, 2016

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Got honest answer and service. Quick and courteous in all facets and arrangements. Internet in waiting area. Good follow up on satisfaction. A bit pricey but likely worth the investment

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hbwaldrop

Feb 13, 2016

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If I could give more stars I would. We called David Morson one night at 7:45 pm about the vans he had in stock, the next morning we were at the dealership. From the time we stepped out of our car we were greeted with a smile and asked if we needed assistance. We were able to work with Alex. A little bit of our story, we recently went from a family of 3 to 5. We have a 3 year old and 2 month old twins. We were previously driving a mid size suv which was not working out for 5 of us. We knew we wanted and desperately needed a van,but we knew we had negative equity in our vehicle and was so worried that we would not be able to work anything out. Alex showed us every single van available to find the perfect one. Usually car shopping is such a hassle, not at Ed Voyles Honda! We told Alex what vehicle we wanted, how much pay off was on our trade in, how much we could afford to put down, and how much we needed our new payment to be. I went for a test drive and finance guy Maurice got to work! Shortly after I returned, Alex told us that Maurice was almost ready for us! Everything we needed was taken care of! Our payment was right, down payment was affordable, negative equity on trade in was resolved, and we were the proud new owners of a 2013 honda odyssey. I truly appreciate such exceptional service from ed voyles honda pre owned. We were treated as family. They truly cared about our needs and worked above and beyond to meet them. Thank you so much Ed Voyles Honda, you have gained us as customers for life! I would recommend anyone shopping for their next vehicle to go see Alex at a Ed Voyles Honda!

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Sabrina

Feb 13, 2016

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Everyone at Ed Voyles is friendly, professional and courteous. I was anxious about buying a new car but they made the process so easy and answered all of my questions. I recommend this dealership to everyone looking for a great car at a great price and who likes to work with great people.

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Carolyn B

Feb 13, 2016

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Great job! Service Adviser was polite and knowledgeable ! I was well treated and repair was done right!

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Derik

Feb 9, 2016

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After David found my wife the perfect Accord, he stuck gold with my 2012 Wrangler. It had everything I told him I wanted in a jeep. The price was great and I was out of there in no time with the top down!

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trobin14

Feb 9, 2016

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I had been looking for a used Audi A6 for about a month. I wanted to purchase the car from a major dealer and some "mom and pop" car lot. I seen your add on auto-trader; I loved the car along with the price. Since this the week of Christmas I wasn't sure if I would get a hold of anyone. I left my information through the web site I was using (auto-trader.com) and my surprise a day after Christmas I got a call about 9am from David Morson. He was friendly and courteous and explain he would be available anytime I had time to get down to see the car. A few hours later the wife and I heading down to the dealership. I had already been pre-approved with Capital One Bank but with talk with the finances guy he was able to give me a better deal to include a 2yr warranty !! I drove away the same day with the new purchased. I even had some mechanical issue with the car the next day; called David told me to bring the car back they took a look at it - put me in a loaner until they were able to fix the issue...GREAT SERVICE!!!

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msmith

Feb 7, 2016

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On 1/1/2016 I went into EdVoyles wanting to look at a 2010 4Runner and Andre introduced himself to me. When I told him exactly hat car I intended on test driving he hurried back to the office and grabbed the keys and we were off. Andre made me feel incredibly comfortable, didn't pressure me and really just let me experience the test drive. Once we got back to the dealership, we began negotiations and Andre was able to meet all of my requests; he didn't pressure me, he didn't give me the run-around by telling me, "No, I can't do that". Whatever I asked, he would hustle back to the finance office and come back with a response in a timely manner. I really enjoyed working with Andre and would highly recommend others who go to EdVoyles Used Honda seek him out as well. I promise, you will not regret it!

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happy honda buyer

Feb 7, 2016

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Thank you David Morson for helping me get my awesome Accord. You made it very easy to get the right car for my needs. You guys rock!

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firstnewcar

Feb 7, 2016

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I came in to purchase the 2016 Honda Covic EX in burgundy. David Morson responded to the call that we needed assistance and was there to help immediately. The dealership did not have it ready to be test driven yet, but David took it and got everything inspected so I could take it out on the road. He was just as excited about all the new features that were on the car as I was to see them! While David doesn't typically work selling new cars, any question I had that he couldn't answer he made sure to find someone who could. Joseph (Joe) Leggett helped make sure all my car settings and phone settings were exactly how I wanted them for the car before I left the lot. He was extremely helpful and I know that if I have questions on how to so something that I can reach out to him for advice. Overall, I had a really wonderful first time car buying experience.

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Tatum

Feb 6, 2016

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I just recently bought my first car with David. It was an awesome experience. He helped me find the perfect car with a roof rack so I can get my kayaks to the lake and everything! I encourage anybody looking for car to go visit David Morson at Ed Voyles Honda!

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HappyAccordV6

Feb 6, 2016

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Everything I needed; timely manner;courteous; priced right; good advice: assured me there were no recalls on my car; washed my car upon completion; gave me senior citizens discount.

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Happytraveler

Feb 6, 2016

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I came in with a particular car in mind, with a specific set of must haves; Andre, my sales analyst, delivered everything! Even things that I didn't know I wanted.I had a firm price I wanted to pay, I wanted to put minimum down and keep monthly payment to a specific number. David, the manager, did exactly what I asked.Maurice in Finance made the paperwork fast and easy.If you are buying a car and want to get what you want, see these guys!

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johnmarett

Feb 6, 2016

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This was my second purchase from Ed Voyles. First experience is why we chose to come back. Had the vehicle I wanted on the lot. David Morson was very helpful and the purchase process was smooth and quick. No BS, no games, just a fair transaction and we were on our way. Will come back next time.

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W.P.Silcox

Feb 6, 2016

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Called an got a reserved time for servicing. Arrived on time was handled professionally by the service representative. Items needed were discuss and written on work order. Clean waiting area provided with comfortable chairs , clean bathroom. Wait time was reasonable. service rep brought the finished work order to me and explained the findings of the tire and brake wear and servicing done.. The pay out area is clean and welcoming personnel. Price reasonable and I got a senior discount.

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Joslyn59714

Feb 5, 2016

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My family had been coming to this dealership for the past 7+ years. We have bought 7 cars, and continue to go back here to get a car every time we are in the market for one. We are valued customers, and will continue to be for the excellent customer service we recieve every time we stop by. David sold me my past two cars, and sold my brother and sister their first cars. He has been an excellent salesman. Always giving me options, and answering all my questions. Honda Ed Voyals will always be my favorite car dealership! I highly recommend this place!

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Teresa L Gouch

Feb 4, 2016

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Great streamlined experience, efficient car! Knowledgeable team, great atmosphere. Car performance is quality. Warranty provided. Clean car! Friendly, consistent, professional, and overall satisfactory experience. Thanks!

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dwilson2010

Feb 4, 2016

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IT WAS A GREAT PLEASURE WORKING WITH DAVE. HE WAS VERY HELPFUL AND INSIGHTFUL TO MY EXACT NEEDS. I HIGHLY RECOMMEND WORKING WITH HIM IF YOU'RE LOOKING FOR A VEHICLE!

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Jonathan

Feb 1, 2016

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Ed Voyles Honda and Linda Strickland have been providing my Family with cars since 1998.Linda is the very best! Linda goes above and beyond to make sure you are happy and that you feel cared for.Thank you Ed Voyles Honda for having such great people.Jonathan

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E May

Jan 31, 2016

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Located a 2016 Honda Pilot Touring before other dealers.All individuals involved in purchase were professional, polite and listened to our needs. Will definitely recommend.

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Lindsay

Jan 25, 2016

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The service I received on 1/22/16 was exceptional. Each person that I interacted with was very professional and enjoyable! I've been coming to Ed Voyle's since 2008 and will continue to do so.

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Retiree and Free

Jan 22, 2016

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Wanted to buy a new 2016 Civic EX. Did all of my research, such as published invoice prices, features and the like. Looked at rebates, if applicable. Visited the three dealers in the metro Atlanta area physically, then switched all of them, plus 4 others to internet and texting contact only. I define a good salesman as being quickly responsive to his customer in the communication phase of the process. I had that in Mr. Leggett, the representative here. SO I am NOT complaining about him. He responded even after business hours to all of my questions and seemed real genuine.But let's face it, even if the salesman is great. It is dealer management that ultimately decides what price you will be sold a car. They also decide how your salesperson 'should' be offer that price, until pushed hard enough by the customer. My issue is that we had to keep going back and forth. I'd offer one reasonable price as dealer driveout total. I'd get back a response at a much higher price (by thousands) before they even added, "Taxes, Doc Fees (a no value extra profit fee that ALL dealers try to charge), Electronic Tag Fee, and I believe Lemon Law Fee". In other words there was an apple to oranges type comparison. It is a standard tactic, nothing extra evil on this dealer's part, that most dealers use to make the initial number sound better. Finally after much pushing and when I indicated I was about to make a decision, I finally got this 'driveout' price from them, of $24,723.16-EX Civic Honda Sensing. A vehicle with Honda Sensing is about $1,000 retail above one without. So using that logic formula, its driveout would be about $23,723.16 for the Honda Civic EX that I ultimately purchased.I gave up on the Honda Sensing feature, after conversing with a dealer in CANADA, who straight up told me, the present production shows HONDA SENSING only on White, Black and Grey Civic vehicles. Which matched the inventory that I found researching all of the dealers, but no GA. dealer would just tell me that. I wanted the Burgundy Night.At the end of an all night internet search, I looked at the Georgia borders and found Economy Honda in Chattanooga. They have their prices right on the internet. I made first contact and completed the deal (about $300 below their internet price) just using texting. Driveout price on my Honda Civic EX, was less than $21,700 including all fees, including GA AdValorem tax. That is more than $2000 less than the extrapolated drive-out price from Ed Voyles. Don't want to drive the four hour round trip to Chattanooga from Atlanta, then the best price and simplest negotiations came with Honda Mall of Georgia, directly with Sales Manager, Mr. Sullivan. He never quoted me anything, but 'driveout', which I appreciated. His price was about $22,000. Bottomline:- I really liked the salesman and had there been a price within $500 of my final Economy Honda price, I had already decided to buy from him.- However, I don't like the dealer because of the constant back and forth pricing, apples to orange comparisons and being above three other dealers in the metro area and way above the dealer in Chattanooga.

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dmflynn81

Jan 16, 2016

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Damon worked with my father and I through the purchasing process through phone, email and In-person. Purchasing was a breeze. Honest and Friendly. All the sales staff were accommodating as well.

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Diana

Jan 11, 2016

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We came in just to look at the new cars and had such a great experience with our salesperson Linda Strickland that we ended up purchasing our new car. She was low key, no pressure took a lot of time with us showing us everything about the new Honda Civic we decided right then and there that there was no reason to wait to buy a car and that we did not want to go to anyone but Linda. We are very happy with the decision we made.

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Big Rich

Jan 6, 2016

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The service experience was excellent. The charge was less than the estimate and it was ready before the promised time. Brody was terrific. I would recommend Ed Voyles Honda to anyone.

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Rmcc2869ga

Jan 5, 2016

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Very timely repair was in and out within an hour.Service dept very helpful and friendly.I was early for my appt and was almost finished by the initial appt time.

HB

Harvey Botvinick

Jan 5, 2016

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Perform Campaign 15-067 Accord Passenger Airbag. Was able to get loaner car and get my vehicle back same day,

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MAU

Jan 1, 2016

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This was a first visit but good experience. Too new to rate further.

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Anonymous

Dec 29, 2015

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Our salesman, Joe Leggett, was fantastic! The hard sell on the extended warranty by the finance guy was a little too much pressure, though.

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Camille

Dec 27, 2015

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It was 3 hours, but I knew that ahead of time due to the holiday weekend and the car came out cleaned!

AD

Allie Doss

Dec 24, 2015

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Honored appointment and had me on the road quickly...

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GA guy

Dec 23, 2015

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My friend was shopping around for a Odyssey Touring and he had a email price quote confirmation. When I walked into dealership, I clearly stated that if you they cannot honor the price quote 'they confirmed (via email), we don't want to waste our time at dealership. First of all, the sale guy (Frank) who confirmed the email price quote got dis-appeared. Then the other sales guy comes into picture and says "we cannot sell cars for this price as we lose money" and he jacked up the price by $2,600.00 to the email price quote we have.If they cannot sell for that price how can they confirm the price quote via email and phone call and asked us come down ?This is most deceitful sales team I ever came across and I would NOT recommend to anybody.

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Mel

Dec 18, 2015

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quick regular service and a friendly service representative. I was absolutely satisfied. Thanks

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ImaHondaGirl

Dec 16, 2015

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I received a vehicle recall letter from Honda explaining that I needed to have a software update for the Electric Power Steering system. I had not purchased my car from Ed Voyles, but the staff could not have been more professional and considerate if I had. Thanks so much to Boone for treating me promptly and respectfully in every way.

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Lee

Dec 14, 2015

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Exceptional service. I've been going to this location and since the purchase of my vehicle.

KB

Kathy Bernier

Dec 12, 2015

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Don Marlow was extremely helpful. I love my new car!

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David p

Dec 10, 2015

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Dealing with Ed Voyles Honda was the best car buying my wife and I have ever had! This dealership runs a 1st class business and they were great to deal with from the time we contacted them. Our sales person, Don Marlowe, was great! He has been at Ed Voyles for over 30 years which is a great indication of the type of company they are. Everyone we dealt with from Don, to finance, to the General Manager, Pete Richards, were extremely professional and a joy to work with. We have raved to our friends about Thia dealership.

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FW

Dec 10, 2015

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As always, David Manner is a pleasure to work with! He is professional, communicates and articulates clearly what is occurring with my car. A lot of people can take an example from David's book on how to provide excellent customer service!

MA

Mary Ann Camp

Dec 4, 2015

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I was pleased with the overall experience. I knew I was buying a used car and did not expect it to be perfect in every way. I am very pleased with the CRV I purchased and would definitely come back and shop again. Roderick Sanders was a very good salesman and gentleman as well.Thank you,Mary Ann Camp

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MAC

Dec 2, 2015

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Service Department is the best in Atlanta. It is the main reason we continue to buy Honda.

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dirk

Nov 27, 2015

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Sales staff was most helpful . The finance person was pushy. He started off demanding that I sign an arbitration agreement, in case of future conflict. Next he tied any financing to my having to purchase a seven year repair guarantee. I refused and paid cash for my new car.

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Mr. West

Nov 26, 2015

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Everything was Exceptional no problems with the service

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Will

Nov 26, 2015

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Excellent service, solved all my issues! Thanks for the diligence and great communication.

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Palmetta Hodges

Nov 24, 2015

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I always have a positive experience at this dealert and I greatly appreciate the free oil change and discouts on services and products as a Cobb County School Dostrich employee. |

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Ty

Nov 24, 2015

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When everyone said No, This dealership worked with us and got us approved! I have a 608 credit score. Pretty low. But my mother with a 750 score stepped in and cosigned and they made the process so easy for her. We got a great car!

JH

Jan Hodges

Nov 23, 2015

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Good jobI thought the price was a little high for just an oil change.

KG

Krystle Garrett-Collins

Nov 23, 2015

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When I pulled in everyone jumped on the problem. The staff was friendly and eager to help.

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Dorcia

Nov 23, 2015

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Exceptional customer service, i give the service center 5 star rating!

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graggy

Nov 22, 2015

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Great service on each visit. Friendly, experienced personnel, prompt courteous, knowledgable, would recommend this dealership for service even if your Honda was purchased elsewhere, great folks to deal with.

DG

D Glenn

Nov 22, 2015

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Most caring group of automotive sales and service teams I have ever experienced. Have purchased over seven cars from this industry leading dealership.

JH

James Harris

Nov 17, 2015

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I've been using their service center since 2008 after purchasing my vehicle from them. Always fast quick service. Fix what needs to be fixed and nothing more. Not all the upselling I get from other places.

CI

cliff izer

Nov 16, 2015

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Brody Teal will be my Service Manager from now on. He is professional, articulate, attentive, and responsive. The rest of your team there can take a lesson from Brody. Our experience up till now has been medicore at best in the Service Department. With 5 Honda's over time, and a new 2015 CRV purchased from EV Honda, I can say that!Cliff Izer770-715-4132

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Joseph

Nov 13, 2015

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Great service and customer care, i went in for passenger airbag recall, we were provided with rental car, they took just 2 hours to repair the car.

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Sue Stephens

Nov 12, 2015

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I came to Ed Voyles Honda for the air bag recall repair and an oil change. I was waited on immediately and my car was ready sooner that expected. Great service!

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Lenia

Nov 9, 2015

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I have to say the fear of going to a Dealership for repairs is always an uneasy feeling. Brody is always excellent in making sure to keep me knowledgeable and informative on things with my car. His time expectations for repairs are prompt and he puts himself into the customer situations at all times. I will definitely keep coming to him for all my car service needs.

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Lenia

Nov 9, 2015

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Andre' is a new employee with Ed Voyles Honda and was extremely helpful as well as David Pilgrim. David recalled what I initially wanted from years ago when I purchased a car from him at Ed Voyles Honda. Andre' was very honest which is very rare in car salesman. :) He never over-promised but definitely over-delivered. I am extremely pleased with the entire staff and their service.

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Strange Noise Guy

Nov 6, 2015

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My service agent was helpful and empathetic. Appreciate his work to determine a course of action. Took the time to listen to my description of the problem so he and the mechanic could identify the source of my problem.

BM

belcher, melissa 2015

Nov 3, 2015

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Service advisor told me how time to allot for service visit. Time was actually less than expected, that made me very happy, an unexpected surprise.

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Michaelene

Oct 29, 2015

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Prompt, courteous and no surprises. The car care is great - the waiting area is dated. The bucket chairs are so deep you cannot type on your laptop while mindlessly enjoying the large TVs. The kids play room could be better (books, hands on toys, DVD). I usually try to come without my kids.

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Mur-etta

Oct 23, 2015

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Did I mention they are fast? I went in to get a recall fixed. They knocked it out, wait for it, fast.

CA

C. Allen

Oct 21, 2015

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Overall I had a good experience. I came in for an oil change and to find out what's causing a noise a constant noise from the rear wheels. I was told it would cost $59 to hook it up to a machine. I was somewhat disappointed when told I needed rear brake pads which I agreed to have replaced but the mechanic couldn't drive my car to evaluate the noise.

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June

Oct 20, 2015

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Excellent!!! My service tech went above and beyond to get me taken are of.

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Donna Raynor

Oct 19, 2015

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Could not believe how quick the service was.This was my first service.

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John

Oct 19, 2015

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First time dealing with Ed Voyles..GREAT EXPERINECE!

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william1465

Oct 18, 2015

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I always like getting my Honda serviced at EVH. I'm greeted promptly, listened to attentively, and the work I requested is done in the time estimated or less. If further repair work is indicated, the service rep works with me to arrange its completion or indicates if the additional service can be postponed. I receive excellent service from any of the service people. Ron Thompson has been especially helpful. Plus, with your wifi room I can keep up with my own workday while the car is serviced.

EP

Edward P. (Perry) Thomas

Oct 17, 2015

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Everything about this dealership is exceptional! We own three Hondas from them. Most recently, David Manner (service writer) was outstanding in everything he did, from start to finish. I left my 2013 Accord in mid morning with what I thought would be a difficult-to-diagnose/repair problem, and was prepared to leave the car for a day or two. David called in mid afternoon to say the car had been repaired (under warranty) and was ready to go! Fantastic and hard to believe. My Accord runs like the day I bought it! Kudos to David and to General Manager Pete Richards as well for running a gold standard operation! Many thanks for a great experience (times three)!

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zavery1271

Oct 13, 2015

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My experience at Ed Voyles has always been positive. The staff is friendly and very helpful. My services are completed very quickly and everything is explained to me in detail.

PJ

Paola Jacobs

Oct 13, 2015

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Jonathan Sarver was my service manager and he was very helpful. Service was done exactly when he said and everything was easy and simple to understand.

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Ed

Oct 11, 2015

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Great service Everything was done well and in a timely manner. Will go back

GJ

Gary Jackson

Oct 10, 2015

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Excellent Service and did it under the time stated.

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MissD

Oct 5, 2015

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He made the routine visit very simple. If there were any suggestions, he called right away and let me know of any suggestions or other problems with my car. The service and professionalism is always wonderful here. I could never go anywhere else for my car. Thanks Ed Voyles Honda!

HG

Holly Gardner

Oct 5, 2015

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I have nothing but praise for the service associate, Boon.

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nana

Oct 4, 2015

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We routinely use Ed Voyles Honda for service and have always been pleased with their promptness and professionalism. Best service department we have ever used.

LB

Leslie Brown

Oct 4, 2015

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This was a very nice experience. Our saleman Fred Fan was great!

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Donraiel

Oct 3, 2015

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GREAT CUSTOMER SERVICE AND REPAIR WORK WOULD RECOMEND THIS LOCATION TO OTHERS

2H

2016 Honda Accord Shopper

Oct 1, 2015

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Rohan was great to work with and was very responsive.

HB

Harvey Botvinick

Oct 1, 2015

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Satisfied with the communication and the time it took to service my vehicle

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Rebecca

Sep 29, 2015

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Great experience. Friendly staff. Treated like family. Would recommend highly

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Pilot2016

Sep 23, 2015

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Everyone was great. Friendly staff. Our salesman was very knowledgeable

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Robin

Sep 17, 2015

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excellent and quality service; very friendly and professional staff.

CM

Connie Mc

Sep 17, 2015

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Fantastic auto buying experience! No high pressure!! Love the car, love the people!!! Would definitely recommend them!!!

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Condor

Sep 15, 2015

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david was great for me and my son Josh as we were short on time and needed to meet separately due to our work schedules

JR

James R. Hutcherson

Sep 15, 2015

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Arrived very early on 9/9/2015 for routine 20K mile service. Oil change and tire rotation were only items I was concerned about. Steven Bryars was the Service Writer. He was very cordial and informative about what additional maintenance items that would be checked since I had no additional maintenance codes showing. Also, Steven went over the pricing schedule for the things I requested,i.e., four-wheel alignment. The service was completed quicker than I anticipated. Steven exerted extra effort to locate me as I had wandered away from the service waiting area. I appreciated his effort in that regard. Two thumbs-up on that visit. Voyles is not the Dealer closest to me currently, however, I like their facility.

CN

Cecilia Nelson

Sep 8, 2015

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My repair was diagnosed quickly and completed in about an hour. This was done on a busy Saturday morning, which was a pleasant surprise. Clean, friendly environment and the price was very reasonable. Thanks!

TF

Teena F

Sep 8, 2015

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Its the truth, was kind an worked with me. At the end I have a very good car at a affordable price.

KB

Kenneth Boyle

Aug 31, 2015

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Thanks to your repair crew. I had an issue with my driver side power window on a Sunday night. I dropped off my 2006 Accord for the repair on Monday morning, and it was repaired on the same day. I was not expecting the repair to be made until the following day or later, this exceeded my expectations. I will be visiting this shop for any future repairs.

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karen0102

Aug 29, 2015

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Frank was excellent. Not like other dealerships we had been to all of them were rude & I would nothave bought a car from them. They just did not have what I was looking for. Cargo space was cut in half & it would have taken me a month or more to figure another one out. This car that I bought is simple & easy to learn & Frank was very helpful with everything. I would send a friend or family over to you guys to buy a car.

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LovemyHonda

Aug 28, 2015

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David did a great job figuring out what was going on with my HR-V. Ron made picking up my car very easy and pleasant ! Ron was very clear in helping me understand the technology in my car.

DG

detrice grayson

Aug 28, 2015

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The service was great and they rented me a car so that I was able to run errands why they fixed my car. The employees provide top notch customer service.

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Subgauge

Aug 17, 2015

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Very sincere attention from the service department, especially Joseph Varner, who handled my car care. My CR-V with 238K miles was in for a recall. Mr. Varner explained to me in detail what they were checking for and the resolution. An outstanding member of the Ed Voyles service team.

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jdcasazza

Aug 10, 2015

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Roderick Sanders was our salesman at Ed Voyles! From the start he asked what we were looking for and stuck with what we asked. He understood what we wanted and found some great options for us to look at and test drive with. We appreciated his personable approach and he worked very hard to find what we were looking for! Thanks for making our experience at Ed Voyles an enjoyable one! Jim & Lisa of Marietta

DH

Darrah Henn

Aug 7, 2015

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Great service on my car.Lousy salesman if you are thinking of buying a Honda do not buy it at Ed Voyles!

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Heidi

Aug 4, 2015

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These guys are so nice. From Chris in the service department & Pete, the GM, to the sweet lady that checked me out when I was picking up my car - they all made me feel very at home and welcome. I drove my car in for tires and an oil change and was really impressed with how quickly they had things moving along. When I picked my car up it was driven over to me looking shiny and clean. I'd definitely recommend you use them! I'm very pleased with my visit. Thanks guys!!!

DD

David Dunay

Aug 3, 2015

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Don Marlow was a pleasure to work with. He and Pete Richards were outstanding.

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Scoggs21

Jul 30, 2015

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I had to come in for a recall service visit and I was in and out quickly and easily. Very satisfied with my experience. Thank you

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ShazzyD

Jul 30, 2015

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Pulled up to get an oil change, was greeted by a service guy who advised me that an oil change would be 2 hours so I advised I would have to come back after I eat lunch. I returned and stood there outside my car while a few service people just looked and was finally greeted by Ron. He was friendly and helpful. He advised it would take 90 minutes so I advised him that I couldn't wait and would need a ride back to work. Charles was very kind to take me back to work. He returned later around 4pm to pick me up and take me back to the dealership. Ron even tried to get my vehicle serviced for the passenger airbag repair but I couldn't wait for that so we setup an appointment. All in all, the service was good.

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Bdh1108

Jul 29, 2015

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Honest service. I came in and explained the symptoms of my transmission which could have been an opportunity to charge me for something unnecessary. After diagnosis, it was explained there was nothing mechanical wrong but there was a service bulletin about a computer update that matched the symptoms which I had also seen online. They also identified an issue with a/c hose Which I opted to have repaired. I usually hesitate to go to dealerships for service, but this experience makes me less hesitant for future visits.

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Mboyerataol.com

Jul 29, 2015

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Good fair experience overall. Rohan was very knowledgeable and helpful in the selection process. Constructively, it still takes too long for the while lrocess but the staff was friendly and helpful.

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Glenn

Jul 29, 2015

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Estimate was accurate and work completed as scheduled.

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golfnut

Jul 24, 2015

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Have known several people that purchased through Ed Voyles Automotive and had no doubts when stopping by the dealership. Davd Morson was very professional in our dealing, and also as a person. I believe the service, pricing and follow up rank high on a customers expectation list.

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elliotholden

Jul 21, 2015

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These guys really have their act together. Very knowledgeable and polite. The service was actually pretty fast for a Saturday. They even washed my vehicle for FREE. Very unexpected.

MM

Mark Mills

Jul 21, 2015

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Excellent Sales support and commitment to customer

RB

Richard Benitez

Jul 21, 2015

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As always, I have a great experience when having my car serviced at Ed Voyles.

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Larry1975

Jul 17, 2015

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Ed Voyles is first rate. They don't haggle, and they are always professional. They also have a sense of humor. Having bought 6 cars there, I would still go back.

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Lmarrivera

Jul 16, 2015

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I have to say me and my husband Experience was the BEST EXPERIENCE EVER!! My Salesman was Greg Saeed he and the Finance advisor was very patience and willing to listen. Greg Exceeded our expectations by providing good Customer Service. We will surly visit again for our future purchases. We highly recommend this Dealership.

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Kat

Jul 15, 2015

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Since moving to Atlanta 2 years ago, I have found the service response to remain consistent, from diagnosis, to repair, to cost. I have no complaints.

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Tarelle

Jul 12, 2015

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The staff was great the person that took care of me was Marcus Waters. I feel comfortable there I have been going there for years. There is a Honda dealer up the street from me I pass it just to go to Ed Voyles. Thanks

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Bnealinc

Jul 11, 2015

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I've purchases Hondas and Hyundais from the Ed Voyles dealerships and they've been wonderful, but my most recent experience leasing a Honda CRV was exceptional even for them. Salesman Frank Fan and management staff John Schibi, Roy Webster and Richard Wade were transparently efficient with the entire process. I told them what I wanted and they helped me get there with NO pressure. Family atmosphere, pleasant surroundings and a very different experience from the usual general perception of buying a car. Can I give them SIX stars?

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Tbaker

Jul 11, 2015

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I had the pleasure of dealing with Chason in buying a vehicle for my daughter. Chason was easy to deal with and honest. He's there to help customers get the car of their choice and will do it without any deceit. Honesty and humility will always serve one well and Chason has those qualities. I will definitely recommend Chason and his staff at Ed Voyles Honda.

AS

A Shiffman

Jul 6, 2015

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The service department staff are always friendly and go above and beyond to make your visit a pleasant one

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Laurents

Jul 5, 2015

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We walked in on Sunday afternoon to look at an Oddysey. We were greeted by Marty and shown a vehicle in the showroom. The battery on the car was disconnected so we were unable to open the trunk door. He did not offer to pull around a vehicle so we could view all the features. He was unable to provide pricing information. Overall he seemed uninterested in gaining our business. We will not be back.

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Gemma

Jul 4, 2015

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I recently purchased a 2015 Odyssey from Ed Voyles. I dispise buying a car but was blown away by this dealership. I met my salesperson Heather and drove several vans. I had many questions and issues with the pricing and trade in values. Heather introduced me to the General Sales Manager John Schibi who I must say is the opposite of the stereotyped dealership manager. We looked at competitor pricing and Edmunds values and the offer he proposed is actually better than what I was expecting . I recommend this dealership.

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GrizzleyGirl

Jul 4, 2015

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I recently purchased my car from Ed Voyles Honda. It was an incredibly easy process. Chason Pendley and David Pilgrim are true class acts ! They never pressured me one time. And they made sure that I got the car I wanted. I would never dream of doing business anywhere else! The selection of inventory is Huge and they mademe feel like a part of the family!

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Sc

Jul 2, 2015

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Stay away from this dealership. They advertise one price on the Internet. When you call and inquire they change the price. Even when you show them the print out with the advertised price and wording "print ad to receive quoted price" they say that is a cash price. If you want the car fixed you have to pay the new price. Not worth it. They ask you to stay so they can work things out (crunch numbers). Then when they find out you are reviewing their practices they rudely ask you to leave. Never going back!

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Kathy5201

Jun 29, 2015

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Greg was very friendly, kind and informative. He answered all my questions and was patient in fully explaining how the car operated. I would not hesitate to deal with him again.

SD

Skip Dawkins

Jun 25, 2015

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Very pleasant experience Greg was very professional.

D4

Dublin 4

Jun 15, 2015

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The hardest part of the service was figuring out where to drop off the car! Once it was there, Chris took over, listened to my concerns and called me with the diagnostics. I also worked with Eric in finance to arrange for my extended warranty. Both Chris and Eric were very knowledgable, professional and efficient. A great experience! I will not hesitate to use Ed Voyles Honda for service again.

MK

M Keough

Jun 15, 2015

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Been using Ed Voyles for over 10 years and two cars. Plan to continue

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Strousberg5

Jun 12, 2015

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David Manner,Marcus,and Ed Price do a Great Job!David Manner our Service Adviser is Always very Professional,Courteous,and Kind!He always keeps us posted on the repairs needed for our vehicle.Again, Excellent Job.

K

kw

Jun 10, 2015

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Questions and concerns were answered honestly James was professional, very helpful and attentive. Whoever purchases my used Honda vehicle will have an excellent and reliable form of transportation. I believe my used vehicle was worth more than management offered me. Thank-you.

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NMG

Jun 10, 2015

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Reviewed the issue, corrected it and got me mobile quickly

CB

Carolyn B

Jun 10, 2015

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Always great service!! In for airbag recall! They replaced the airbag on the 6/7 in good time

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Raine

Jun 9, 2015

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I came in to get my airbags replaced only to discover that I'm going to have to have them replaced again... so I'm not very happy with that, however the service was fabulous I'm just not happy with the outcome

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hondaslastrce87

Jun 7, 2015

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I have purchases three Honda's from Ed Voyles over 14 years and return to you for service on my cars. I have a great deal of confidence that I am receiving fair and honest treatment and excellent service. Keep up the good work!

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EdVoylesHondapisscustomeroff

Jun 5, 2015

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I sold my car to them last Friday and now they still haven't paid me a penny for it.When I was in the store last Friday, they said I could get the money right away but then told me I could get the check the next Monday. On this Monday, they said it was still not ready and would mail it. Now it has been one week and I still don't have the check. I contacted them four times and they just didn't RESPOND.I wonder if they treat all customers like this or just because I am a minority and female.

BP

Bettie Patterson

Jun 4, 2015

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This is the fourth vehicle that I have purchased from Ed Voyles Honda. I have always been extremely satisfied with the service on my vehicles and with the sales agents assisting me in purchasing a new vehicle.

WC

William Comin

Jun 4, 2015

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With my 50 years of driving and getting cars serviced, EVH stands out in every way for quality. I unhesitatingly recommend them!

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jmk123

Jun 2, 2015

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had a air bag recall. service ordered parts and called me to make appointment to get air bag replaced. very efficient and helpful. cannot remember the service person, but he did a fine job

ER

Everett Robinson

May 25, 2015

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My service visit was great. The wait was less than an hour on Saturday.

C

cliff

May 22, 2015

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Greg was terrific in all respects. I asked for a U.S. Veteran to work with and the Sales Manager assigned Greg. He was thorough, polite, and knowledgeable.

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BeverlyT

May 22, 2015

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The person who wrote up my service noticed a smear in my paint and quickly got the rubbing compound out and removed two smears. The person who waited on me for the touch up paint in the parts department was very helpful in explaining to me who to use it.

JK

Joseph Kraft

May 22, 2015

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David Morson did a great job of helping my daughter find a good deal on a Honda!!!Maurice Romano did a great job with getting the financing lined up!

SS

Sarah Simmons

May 5, 2015

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Honda got me out quicker than they said. nice waiting area. and I like that they run the car through the car wash

C

CKENB

May 4, 2015

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The purchase of this car was a very pleasant experience. Richard Wade and Greg Saeed are true professionals who provided clear and complete responses to all of our questions. They helped us to find the exact car we wanted. I would not hesitate to recommend the Ed Voyles Honda dealership as a great place to buy a new car..

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nails

Apr 24, 2015

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Gabriel Fortson communicating with me online for the whole process. Matt Clark was great the day I came in to look at cars and buy a car. Overall great experience

B&

Bernarr & Doris

Apr 24, 2015

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The purchasing process was long ,,but very cordial.. Mr Fortson was very informative and a very good salesperson. He knew details about the car, was very patient with us as senior citizens and promise to help us in the future with info about the new technology

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SignalVol

Apr 21, 2015

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Terrible experience with Joe Leggett. Having purchased a new 2013 Odyssey Touring Elite from this dealer a couple of years ago I thought my experience would be similar. Instead my text exchange with Joe was more like negotiating with a prideful child trading baseball cards. His responses to my offer and wanting to negotiate remotely(I live in Chattanooga, TN) were met with snarky responses and a refusal to negotiate without me sitting in the showroom. I was shocked at how different this experience was from the last time I bought a car from them. Perhaps it was just Joe, but if this is the type of salesman they hire I would say steer clear.

RP

Richard Passantino

Apr 21, 2015

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Always efficient and professional. This service center is one of the reasons we bought our second Honda from the same dealer. Thanks, RJP

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rbrychcy

Apr 17, 2015

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My mx minder flashed a need to change the oil. Not good. We had a cross country trip the next weekend and I didn't want to delay it. With no notice I pulled into this dealership and asked if they could fit me in. Two hours later the work was done, I was on my way, all for a very reasonable price. Great job!!One negative. My service writer was Marvin Bushay. He's not listed below as a "check able" employee and although I wrote him in your program will not allow me to submit without checking someone. So... I checked the first manager listed. Now you know why people hate surveys like this.

DT

donna tamblyn

Apr 15, 2015

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Josh was a great salesperson and the experience was pain free!! We have a few Hondas already and never have problems. Thanks

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anonymous

Apr 14, 2015

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Marvin and Marcus are real pros. Made and kept commitments...Delivered a great customer experience with sincerity and integrity. Highly recommend Ed Voyles Service Dept.

DA

David A

Apr 14, 2015

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Did a great job fixing the problem and fixing additional issues without charging me anymore.

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FeltonSequia90

Apr 12, 2015

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Chad Walker was absolutely wonderful! I told him what I needed and the first car he showed me I fell in love with! He was able to get me the car I wanted in the price range I wanted and even found me a reasonable quote on car insurance.

S

shellpeach1

Apr 11, 2015

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We had a great experience! Rohan is great to work with. Thank you and God bless you and your family! Thank you! Thank you! Thank you!

JS

Jack S

Apr 7, 2015

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Being new to Atlanta, a friend suggested I try Ed Voyles Honda. My 20011 Honda Accord needed a major service. I was greeted by a young man named David. David was most helpful in servicing my car. He was able to get my car in and out that day and the price was lower than I expected to pay. Which is suprising since I had already told him what I thought it would cost. The free wifi helped me as well. Great Job you guys.

RW

Ron Whitehead

Apr 6, 2015

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I have purchased my last three cars here and my wife's Acura from Ed Voyles as well. This is a direct reflection of the service I have received from Don Marlow. I purchased my first car from him 21 years ago and will purchase my next from him as well.

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cp

Apr 6, 2015

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The team made sure that my particular needs were met; this is a great dealership in terms of 1) meeting your price point and 2) making sure that you are satisfied with your overall purchase. They are accommodating.

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CP

Apr 5, 2015

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Very good experience. Matt Clark listened and delivered a sales experience that met our price expectation and left a very favorable impression. I would recommend both Matt and Ed Voyles dealership to anyone contemplating the purchase of a new car.CP

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paw

Apr 3, 2015

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I just bought my second used Honda from Chason Pendley and David Pilgrim. These two are amazing! They are honest and upfront about the worth of the trade in and give a fair price on their vehicles. I checked the Kelly Blue Book value and their values were spot on the mark. Thanks to theses two men, I was able to get into a newer vehicle, lower my payment and get cash back. They made sure I was happy every step of the way. If you are in the market for a new used vehicle, go see David and Chason. You will not be disappointed with your experience!

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pl

Apr 3, 2015

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Buying a new or used vehicle is never a fun experience, but if in need a new car see these guys...they make it easy.

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gregg1450

Apr 3, 2015

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We purchased a new Honda Pilot and we were very pleased with our decision. Ed Voyles met our requested purchase price and Greg Saeed was very nice and easy to have worked with.

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fotoguy64

Apr 2, 2015

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Clint Henderson was a pleasure to work with. He listened to my needs and came up with a great offer for me. He took good care of me at every step of the process, with a no pressure approach. I appreciate that. I have already recommended Clint and Ed Voyles Honda and would do so again.

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MaiChe

Apr 2, 2015

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We returned for a second purchase because we like Honda but are picky buyers. Greg answered all our questions to reinforce our confidence in the product. A straightforward and easy process.

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j116

Mar 25, 2015

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This was actually my THIRD time buying a car with the help of Chason Pendley and Damon Dogotch. They have always given me the best service, honest, really listened to what I was looking for in a car and made sure I was happy with everything before I left. If i ever have questions or need anything reqarding my car they aIways step up to the plate and never let me down. I will not go anywhere else!

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don

Mar 19, 2015

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I had to wait a few weeks for it but I love my Accord Hybrid.Great experience with Sean with assistance from Richard and Roy. We have now become a 3 Honda auto family. I can highly recommend Ed Voyles for sales and service.

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jsaki

Mar 19, 2015

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Joe was the salesman that helped me and my wife. I definitely would recommend this dealer to anyone looking to buy a car. Patrick was really courteous as well. Great staff.

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amisujay

Mar 17, 2015

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We had a great experience with the purchase of our Honda. The people of the dealership is excellent and friendly. I strongly recommended this dealer

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John

Mar 15, 2015

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We had a great experience with the purchase of our Honda. The people at the dealership were helpful and respectful. We were able to purchase the vehicle that we wanted without confusion or pressure to change our minds. This was the best vehicle purchase experience that I have had.

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Casey

Mar 10, 2015

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Greg worked very hard to get my business. He was very knowledgeable and helpful in the car buying process. I would recommend my friends and family to use this dealership.

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Steve

Mar 8, 2015

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It was a pleasure working with Rohan. He was friendly, knowledgeable, and professional. My wife and I recommend him highly.Once in the closing, we were treated with respect and the final paperwork completed quickly and efficiently.

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kpstation

Mar 4, 2015

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Usually do my homework while buying a car, you don't buy car every day, right? Brought my wish list to dealership and Matt helped me find the exact car and price i was expecting to pay. Was some wait been Sunday and one financial person doing paperwork for everyone (though it was busy Sunday), but the wait was well worth it. Happy with car and experience with dealership. I would highly recommend Ed Voyles & Matt to my friends and family.

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eparks411

Mar 1, 2015

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They really worked hard to get me a great deal and I am very happy with my car. I would highly recommend them to my friends and family.

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Jerome

Feb 28, 2015

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I did my oil change with standard maintenance on my Honda. They did the multipoint check and all was perfect but they told me to bring back my car for a recall. After the recall, on the same multipoint check, I got 3 points which required immediate fix.....and the recall visit was 2 days after the maintenance visit. They recommend reparation for about 3000USD. It means they didn't perform the check during the first visit (but I paid for that) or they push for repair on the second visit. Their manager was supposed to call me back after a discussion with the 2 teams who performed the checks but he never did. I always accepted to pay more for my car maintenance by going to the delearship as I thought they will take care better for the car but I was obviously wrong. It makes me really doubtful about their honesty and something I have no doubt: I will never bring back this car, on any car, to Ed Voyles Honda Marietta (all Ed Voyles location is blacklisted for me now in fact).

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MissErin

Feb 26, 2015

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I came in for an oil change and ended up buying a car! My experience with Greg Saeed was wonderful from the moment he pleasantly greeted me at the door. He made it a point to help me understand my car buying/leasing options instead of just trying to sell me a car. He took a genuine interest in building a relationship and exploring what the best decision was for me. He's certainly not the stereotypical salesman and has outstanding interpersonal skills. I really enjoyed my experience at Ed Voyles Honda because of Greg. Jason in Finance also helped make the transition a seamless one. Thank you for assisting me in what would have otherwise been a stressful experience. God Bless.Sincerely,Erin YoungbloodNew Owner of a 2015 Honda Accord

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Fasteron2

Feb 25, 2015

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Fantastic experience! There is absolutely no pressure at this dealership. Rohan Stephens is a real joy to work with. He is very personable, professional, and genuinely listened to my needs. The entire team at Ed Voyles Honda worked diligently to put together a deal that fit my needs on the exact vehicle I wanted.I love the car and it was worth the 45 mile drive. I will definitely recommend Ed Voyles Honda and Rohan Stephens in particular to all my friends and family.

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spicegirl

Feb 15, 2015

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Rohan was very nice, made my car buying experience pleasant. He was thorough with follow ups. Rohan, Roy, and Eric were extremely helpful at making me feel special not like just another sale.

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Coulter28

Feb 13, 2015

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Totally positive experience. Very personalized service. I was walked through every step of process. Finance person really went to bat for me to get best loan.

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r2savwa

Feb 11, 2015

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I had a good experience trading in my car and buying a new Honda Fit from Joseph and Roy. The new car is incredible and the process was very straightforward. Would recommend.

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strman29

Feb 9, 2015

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This was my third attempt to purchase a new Honda through a dealership. By far Ed Voyles Honda is the easiest and friendliest to deal with. Definitely the best dealer I've done business with, from the beginning to end. Gabriel was a pleasure to deal with as well as the rest of the staff. The entire process took less than 2 hours and that alone speaks volumes about this dealership.

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hondapilot2015

Feb 9, 2015

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Greg is a great salesperson his knowledge and professionalism was great. I'm very happy with my new Honda pilot and having another Honda vehicle.

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2k15hondaaccord

Feb 9, 2015

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I had a great experience with Don Marlowe in leasing my first new car. I would highly recommend Ed Voyles Honda for anyone looking to purchase or lease a new vehicle. I had a very pleasant and easy experience, and it could not have gone any better.

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nanabe

Feb 2, 2015

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My elderly father recently had the pleasure of working with Don Marlowe to find a car. He went way beyond the expected to get the exact car Dad wanted. Don was very patient, explained the process and gave us the price we were looking for. The experience was a win-win for everyone involved. We will surely recommend our friends to Don! This is the first time I have ever posted a review for any service, but the experience with Don was so terrific that we felt he deserved the post.

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AcuraTSX

Jan 29, 2015

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Christian was very helpful with my used car purchase. He went out of his way to make sure all my car buying needs were met.

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C.E.Smith

Nov 21, 2014

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Recently, circumstances unexpectedly forced me into the car buying situation. I was at a total loss regarding what car suited my needs and what car I wanted to buy--then I walked into Ed Voyles and met Patrick Vaughn. Patrick very skillfully asked me questions, patiently showed me around, and used his expertise to come up with the perfect match for me at the right price. He actually made the car buying experience a pleasant one. I highly recommend Patrick and the Ed Voyles dealership. I felt no pressure to buy; felt that Patrick would give me all day if I needed that; and I came out a very happy camper.

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terryfle

Nov 6, 2014

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I just leased my third vehicle from Marty Hammerman. He always makes the process painless. His associate Sean is awesome as well and together with the service department, they will keep me coming back to Ed Voyles.

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Anlikaja

Oct 13, 2014

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This is the sixth (6) Honda I have have bought from Don Marlowe. He is always professional, polite and very cordial. He is an asset to Ed Voyles and Honda Corporation. He is your partner when looking for a vehicle, buying a vehicle and when you take it home. Partner is a better description than salesman for Don.

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Asya-Eve

Oct 6, 2014

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I visited this dealership in my search for a used Honda Pilot. I worked with Damon. He was awesome! He gave me some pointers on things to look at while checking other vehicles. I really wanted to buy from him, but I ended up finding a different vehicle that I decided to go with. I would definitely recommend them to anyone looking to buy a car!

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brown163

Sep 29, 2014

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Patrick made my first car-buying experience a great one. He helped me save about $1,000 by recommending another Civic with the same year and model as the one I was originally looking at, but had slightly more mileage. He was very knowledgable about the different features in the car, and he had a low-stress style of customer service that didn't make me feel pressured. He also advocated for a higher price on my trade-in car. I'd recommend Patrick, as well as Ed Voyles Honda, to anyone who is looking to buy a used car. Thanks Patrick!

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Zach123545

Sep 2, 2014

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Gabriel was by far the most unprofessional car salesman I have ever worked with. He tried some bait and switch on me and when I confronted him about it. He hung up on me. Lack of class

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Billy Clyde Johnson

Aug 15, 2014

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These folks are very friendly, from the sweet women that greets you and answers the phone to the sales manager. Very transparent, with all the sales people with Ipads that help compare cars and having their inventory at their finger tips. It appeared to save time and made the sale of my accord very easy. Highly recommend ed voyles honda.

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TRT5105

Aug 9, 2014

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David Clark's exemplary customer service should be replicated by everyone in sales, especially in the used car sales department. He personifies everything that a true professional should be. Mind you, he's not even a sales professional at Ed Voyles Honda; he's in the finance department. Unfortunately, the salesman who helped me with my used car purchase has no concept of what after service is, as it was clearly demonstrated by his lack of professionalism and courtesy. Long story short, I bought a used 2012 Honda Civic eight days ago and experienced several issues with the vehicle and brought it to the dealership this afternoon. Since the salesman was nowhere to be found, David went out of his way to help me with the issues and went to the service department to assist me. Basically, he went above and beyond the call of duty to make my first trip to the service department bearable.David Clark is probably the only professional at Ed Voyles Honda with a strong work ethic, coupled with a genuine desire to provide excellent service to customers. Sadly, I can't say the same thing about the used car sales division and service department--the level of incompetence and unprofessionalism is staggering.

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adnancy

Aug 7, 2014

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I came in to buy out my leased Honda, and David Clark was just the best help to me in every way. Being recently retired and on a fixed income, he really helped me get financing that was perfect for me. Cannot really find the words to really express how grateful I was for his help and patience in explaining things to me. Also Gabriel Fortson helped me initially when I came in and was so nice and helpful. He got me to David.

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lowmanjr1

Jul 27, 2014

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This was my first experience with Don and in the future he will be my first and last stop as long as he is selling Honda products. I am looking for a hard to find Honda Civic, which we are currently working on. He has been the most helpful and non-pressure salesman I have ever met. He seems to really understand and in the best interest in the well being of his customer, and just not trying to push a car sale out the door. He gave a fair appraisal of my trade the first time and did not hold my keys trying to push me into a trade.No matter what side of town you live on, it is time well spent and worth the drive to go and see Don Marlowe at Ed Voyles Honda.I will also mention while I was at the dealership, the enviornment was relaxing, quiet, and peaceful, and not the usual zoo I have experienced at other car dealerships.

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ldhuff

Jul 23, 2014

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I just helped my daughter purchase her first car. It was a challenging deal. My credit had taken a big hit, and my daughter was just getting started with credit. As a teacher in Marietta, I knew Ed Voyles promised to take care of teachers, so I decided to give them a try. Well, our experience was way beyond what I expected! Chason Pendley and David Pilgrim treated us with such care and respect. They were patient as my daughter found just the right car, then worked hard on the financing to make it affordable for her. I couldn't stop thanking them! We left with a beautiful, safe, newer model car and a great payment. I'm telling everyone I know about our very special experience at Ed Voyles Honda Pre-Owned!

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Rick r

Jul 18, 2014

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I'm writing this while waiting for the finance manager right now. I walked over here after visiting a few dealers in the area and left them feeling very unimpressed. However, when I walked in here I was greeted by Don Staples who is a true gentleman and professional. After working with him after just a few minutes I felt relaxed and at ease that he wasn't pushy and focused on getting my money. That's refreshing to find in a dealership atmosphere. He's working with me now to get me the best deal possible and whether or not I pull the trigger I'm very happy with my experience. Thanks Don, and thanks Ed Voyles Honda for delivering such a fantastic customer experience! Rick

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destinywand

Jul 17, 2014

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I am so grateful to Chason Pendley, David Pilgrim, and David Clark at Ed Voyles Honda! When I purchased my first car from Ed Voyles Honda two years ago, I had such a great experience when I bought my car that I thought that was the pinnacle of a car buying experience. Well, it turned out I was wrong. It could and would be even better. I had an accident in my Honda and because it was totaled, I found myself back in the market for another car. I was dreading the whole process, but I knew I needed to get a vehicle. When I arrived at Honda David P. greeted me just like it was the same day when I had bought my first car from Honda. He is always super friendly and eager to help. After speaking with Chason and telling him my needs, he assured me he would help me get the best vehicle. Once I found the perfect vehicle, it was time to see the finance guy. David Clark is a true professional. He told me how long it would be before we would begin the paperwork. David whisked me into his office shortly thereafter. He treated me with such dignity and respect and explained every document I had to sign. I have never bought a car in such record time (3 hours); but I did on Saturday. It's more than just buying a car with Chason and his team. I knew I would leave with a great & dependable vehicle. They treat you like family. They are honest; they do NOT over promise and under deliver. Although they're running a car business, they are more about the business of PEOPLE. That is why buying a car from Ed Voyles is truly a pleasure. They take the anxiety and angst out of buying a car. As long as I live in Georgia, Ed Voyles will be my place to shop for a car! Thank you Chason, David P., and David C. You guys ROCK!

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sborocki

Jun 26, 2014

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I did not look forward to going to a dealership to purchase a car. I have not had good experiences in the past. Patrick was patient while I vented about my last bad experience with a dealership and why I was not happy that I was needing a second car in the first place. He answered all my questions, took note of the "limitations" I put on him for any purchase I would consider, and graciously took me through the process. He was honest, forthright; I didn't feel that I was being "conned". I ended up with a great used Toyota for my partner and the salesman that I will now use going forward for furture car purchases. This was the best car purchasing experience ever! Thanks so much Patrick!

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LinCav14

Jun 24, 2014

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Buying a car can be the most stressful process. It was roughly 3 years ago, I made my first visit to Ed Voyles Honda, in Marietta. I never expected to leave there so happy, and relieved. I left behind a car that put me in such an upside down, financial bind. I cant put into words how excellent my experience was. I drove off in a nice used car, and better yet another dealerships mess was straighten. I was right side up, with a beautiful Honda. Without a doubt, I absolutely fell in love with Ed Voyles, and the treatment I received from Chasen Pendley, current sales manager at Ed Voyles Honda-Marietta. Ive never trusted another dealership so much, and now more so because of dealing with him. I recently went back, and traded that car in for a newer used car. I got to work with Chasen a second time, and once again, top notch experience. Due to his honestly, confidence, and integrity in what he does, Chasen has made me a loyal Ed Voyles customer, and I cant see myself ever going anywhere else when making such a large, and important purchase. If you need to buy a car, and want an honest car buying experience, Ed Voyles, and Chasen Pendley, are without a doubt the best way to go! Big thanks to you, Chasen for everything you've done, not only one time, but now 2. Ill defiantly be going back there when Im ready to trade again in the next 3-5 years!!

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TayCraig

Jun 22, 2014

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Everyone knows what a hassle it can be buying a car. Then you actually find the one you want only to find that 4 other people want it too because it's a great deal. You decide you want to "think about it" and the car is sold right out from underneathe you. Most dealers would say tough luck but not Patrick Vaughn, and his team (his boss Chasom and Maurice). They found me an even better deal on a newer car and worked with me and my family to negotiate a price that was more than reasonable and in my range. When I say "negotiate" I don't mean the haggling and gimmicky sales BS that you normally deal with, these guys have 15 years of experience and there's nothing, but professionalism and allowing the customer to make a decision without the typical pushy crap you get from most dealers. This was one of about 6 dealerships I went to for this particular car and this is one of many cars that I've purchased over the years. My experience with Patrick was hands down the best car selling experience I've ever had! I would highly recommend that you speak with Patrick when buying your next car, shop around some, and I promise you'll end up back at Ed Voyles with Patrick and his team. Thanks again fellas!

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owend1

Jun 15, 2014

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Chason Pendley and his staff at Ed Voyles Honda in Marietta, GA is hands down the very best! Their customer service is top-notch! They listened to our wishes, wants and needs and found us exactly what we were looking for at a great price. They treated us with respect and kindness not like we were just another deal to be made. We will definitely use them again!

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Magnolia13

Jun 13, 2014

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In the past I had always compared buying a new car to getting a root canal at the dentist office. That was until my experience at Ed Voyles Honda with the best salesperson I have ever dealt with - Don Marlowe. From the time I entered the dealership and was greeted by the friendly and personable receptionist and all during the buying experience I was made to feel as though I was part of the "family". Any time a salesperson walked by they made a point of saying hello and congratulating me on my new CRV. Even the general manager of the dealership, Pete Richards, and the general sales manager, John Schibi, took their time to introduce themselves to me and make me know that they value me as a customer. If you are looking for a new car, I would recommend Ed Voyles Honda and Don Marlowe. I was given top dollar for my trade-in and a fair price for the CRV I purchased.I thank you all for making this such a pleasant experience. You now have a loyal Honda customer. I plan to have all of my servicing done at the Ed Voyles Honda service department as well.

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ecmatos

Jun 5, 2014

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As longtime Honda owners (recently purchased number 5, a 2014 Odyssey), Ed Voyles has been the Honda dealership of choice to service our Hondas. And we've been pleased with them for that purpose. However, out of our 5 Hondas, only one was purchased at Ed Voyles. I have tried to give this dealership a chance to earn our sales business, when purchasing our 2011 and now the 2014 Odyssey, and both times have been disappointed. Some reasons why include:1) prices are not always competitve with other local Honda dealers, 2) always lowballing on one's trade, even if the vehicle is in good condition, 3) inconsistent showroom experience. For example, when I came in to look at (with plans to purchase that day) my 2011 Odyssey, my then 5 year old and I came into the showroom on a weekday afternoon, with a check and the title to my trade, ready to leave with a van. We spent a full 15 minutes in the showroom, actually looking at the van, with salespeople and staff milling about and NO ONE so much as offered to help us. Needless to say, we left and bought elsewhere. A few week ago, I stopped in the showroom to see if a deal could be done to get us into a 2014 Odyssey. While the sales and finance staff were attentive and helpful (different from before), they were disappointing in terms of follow through. The other dealership worked hard to earn my business and to make a reasonable and fair deal in a reasonable amount of time. I am STILL waiting to hear back from sales and finance, whom when i last spoke to them, said they were "working on my deal". That was 2 weeks ago, and I am already driving in my new vehicle. While I get that Ed Voyles is a large dealership, consistency and follow through go a long way in the sales experience. We will get the 2014 serviced as always at Ed Voyles, along with our other Honda. Too bad they can't be the dealer we purchase from.

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Tony D.

May 31, 2014

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We had another wonderful experience with Ed Voyles yesterday! This is our third new car purchase from them and each experience has been enjoyable. We all know that excited feeling you get when it comes to purchasing a new car. It is however typically followed by a frustrating buying process. Not the case at Ed Voyles. Our team made the process easy, efficient, and enjoyable. A big thanks to Richard, Greg, Jeff, and Amanda. A great car, a great price, and a great experience!

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lorap62

May 26, 2014

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Very pleased with my visit. Both Torry and Patrick were very helpful and helped me find a car that I am very happy with. Would highly recommend then to all my friends and family. Also, will be coming to see them for our next purchase. Thank you so much.

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cholovack

May 22, 2014

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I had been searching for a Honda Odyssey for quite some time and had many bad experiences with dealers in my local area. I traveled 5 hours to Ed Voyles Honda and the trip was worth it. The salesman Sam was more than willing to do what ever was needed to ensure I was at ease with the buying process. He was also very considerate with addressing my questions and concerns. The process was quick and painless. They provided me with a great price right from the beginning and resolved my concerns quickly. I am very happy with my experience with this dealership and will not hesitate to drive another 5 hours for my next vehicle purchase with them. Malcom the sales manager introduced himself to me just to make sure I was well taken care of. This may seem small to a lot of people, but it showed me that there is a sense of pride in what they do there and that they know who the most important person in the building was, me, the customer. I would and will recommend this dealership to anyone and everyone.

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bmkeller

May 17, 2014

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After totaling my car, I needed to purchase a new one ASAP. Chason was extremely thorough, attentive, and helped me find exactly what I wanted!

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onyx3013

May 2, 2014

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condescending rude inconsiderate that is the experience you will get from ed voyles Honda these days apparently management like to mock and ridicule there customers into buying from them don't waste you time go elsewhere i did and got a better deal the place has gone down hill will never go back.

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Kevin

Apr 30, 2014

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4/8/2014 I bought a brand new 2014 Honda Ridgeline truck and I also purchased Remote Engine Start System II accessories and had Ed Voyles Honda dealership install this system to get the warranty of 3 years or 36,000 miles that is offered when installed at the time of new vehicle purchase.4/23/2014 I dropped off my truck at 9:00 am and waited until 2:00 pm. I was excited about the features and specification of the Remote Engine Start System II from Honda Genuine Accessories.After I picked up my truck, I discovered they had installed a different part (after market parts Avital remote starter) that doesn't have any features and specification, just start engine on & off.I called the customer service the next day and spoke to Greg Gibbons about this problem. I paid $618 for the Remote Engine Start System II (parts, labor and the factory look) and he said the Remote Engine Start System II doesn't work for the truck after they installed after market parts without letting me know. And another thing they said the factory parts not as good as the after market parts , so why are we have to pays extra for the factory parts and services through the dealer, we can have it done some where else cheaper.....right.I spoke to Greg Gibbons to let him know that I want my money back and to remove the Avital remote starter. He said to let him find out if there is maybe a fee of labor to remove.....Anyway they' re trying to cover their mistakes and he will call me back. This is the second day, and I haven't received a phone call from him. That is why I wrote this to share with everybody.Ed Voyle Honda 2103 Cobb Pkwy, Marietta, GA 30067I will update laterKevin

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Highlands123

Apr 24, 2014

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Marty is Rate A+++Marty is so friendly, and solid reputation is alway prepared to go the extra mile. The staff is great. I love my new Accord!!!Thank you!!Scott Fuller

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mrsbudboden

Apr 16, 2014

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I purchased a 2014 Honda Civic for my sister to have who lives in Alabama. I bought the car and paid cash March 19, 2014. They had not processed the paper work for her to receive the packet needed to get her tags until April 14th,2014. She had exactly 3 days left on her temporary tags which would expire April19th, a weekend ,when they got her the paperwork. Pretty sorry aftercare from the department which needed to process the paperwork.I think the dealership owns her a gas card at the very least from the stress caused by the "missing paperwork" and the inferior customer service after the purchase.

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Jsdenny

Apr 12, 2014

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Chason and John worked exceptionally hard to find me the right car in my price range. They took time to ensure that I was happy with my new (to me) car and that it was in great condition. I would definitely recommend and use them again in the future.

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SCJonesy

Apr 10, 2014

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Just leased a 2014 Honda Civic, and Greg was super friendly and helpful every step of the way. It ended up being a long process on the finance end, but Greg sat and chatted with me and made me feel at ease.

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DMeans

Apr 2, 2014

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We made an appointment at 10:00am for diagnostic work related to O2 sensor (we've replaced at least 3, maybe 4 of them since buying the car in 2006 from Ed Voyles, and the last one had just failed after about a year). When we arrived for our scheduled appointment, we were told that we would need to leave the car - something we were not told when making the appointment days before. They also said they were 'backed up' and it would take at least a couple of hours to 'work through' the back-log of oil changes and other things. We made it clear that we couldn't wait a couple of hours, and inquired as to when could we reschedule to have the work performed in a more reasonable time frame. We were informed that their availability to do the work in a short period of time was hit-or-miss, and we should just drop by and check to see if they're busy or not. Furthermore, they would have to 'dig deep' into the car to figure out what was wrong and that could take three or four hours in and of itself.Lesson learned: appointments mean nothing to Ed Voyles Honda Service Department. Find someone else to do the work because Ed Voyles Service Department appears to only be interested in what makes them cash quickly and easily.

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amque50

Mar 12, 2014

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I was looking for a Honda accord, which is what brought me to this dealership. When I drove up Ivory asked me what make vehicle I was looking for. I was looking for a 2nd car and I wanted a specific year Honda accord and I wanted a manual transmission. Ivory told me that they did not have one on the lot or in their inventory. He however asked me if I was willing to be flexible and suggested a Nissan Altima with low mileage. I already had my mind made up that I wanted a Honda, but I would be willing to look at the car. I had already driven a long distance, so what did I have to lose. Why not go and take a look at it, since I was in the area. Ivory took me to one of their other dealerships and I was amazed and surprised that I liked the appearance of the car---that was NOT a Honda! After test driving the car, I told Ivory that I did surprisingly ,really liked the car!!! What a shock!!! as I am a hard sell and once my mind is made up---my mind is made up. So I told Ivory that even though, I liked the car, I as going to think it over before I made a decision. Before I left, I gave Ivory my personal info and met with Chasen, just in case I decided to go through with a deal. Both Ivory and Chasen were extremely no-pressure and I liked that. Once I left the dealership, and had time to think it through, I called Ivory and Chasen and gave them the go-a-head to start structuring a deal. That was on a Sunday. On Monday they had me a deal together ready for signing. I could not make it back to the dealership on Monday due to scheduling issues. But I told Ivory that if they had the figures that I was looking for, that all I needed to do was to drive out during my lunch-break, look it over and sign. And that's exactly what happened. Ivory and Chasen made the whole process so seamless and fast that the whole experience was absolutely phenonmenal!!! I am a female power shopper and have made many car deals, but this was an awesome and fast and professional experience like no car experience I've ever had. Their no-pressure approach along with the fast service gets my vote. And I highly recommend this dealership to anyone who is looking for a great car buying experience. And in the end I got a car that I didn't even know that I really did want! GREAT JOB!!!

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T.M.O.

Mar 11, 2014

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Wonderful people to deal with. They were very helpful. Got a great deal on my Honda Civic and they worked hard to get my payments where I needed them.

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GregWilliamson

Mar 1, 2014

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I had an awesome experience, Im usually very reluctant in dealing with salespeople however ivory made me feel very comfortable I guess you can say he really broke the ice. Nothing like a good laugh to lighten to mood. Thanks ivory

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joyholston565

Feb 28, 2014

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Tim Mattos is very professional and knowledgeable about the entire inventory of your dealership. Chason was also very helpful in getting a fair price for the car.

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motleyq

Feb 28, 2014

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Must say the service I received from Torry Sessoms was exceptional. He presented himself as a professional, friendly and polite gentleman. He was extremely knowledgeable about the vehicles as well the the purchasing process. He went above and beyond to ensure my experience would be stress free. I would definitely recommend this dealership and working with Torry Sessoms for your car buying experience.

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Jackie1409

Feb 27, 2014

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Torry is very polite and well spoken. I think he has good salesmanship.He helped me to make the best decision out of my car buying experience. When buying a car I will definitely buy from him.

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yodislewis55

Feb 27, 2014

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This gentleman (Ivory Corley) by far the most helpful salesman I have experienced while shopping for a car. Knowledgeable, respectful, kind, and not a high pressure guy. If I didnt have to catch my flight back I would have spent a few more hours. I just want to say thank you Mr. Corley and I will be making a purchase from you soon. Whoever brought this guy in pat yourself on the back, he is a superstar!

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Pink mirage

Feb 27, 2014

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The service received was excellent. Very professional employee and also very knowledgeable of the car business. I would recommend this employee. Service was well worth my time.

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DGGREEN1989

Feb 27, 2014

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The reason my visit was great was because my salesman was very nice and polite. He knew exactly what I wanted. He was very knowledgeable about the truck I wanted.

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rhasheda

Feb 27, 2014

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I'm a happy customer and would definitely recommend this dealership to family and friends. My salesperson was patient and helped me find the perfect pre-owned vehicle.

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docralph970

Feb 27, 2014

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the salesman is very professional and helpful he was also very courtesy. I also feel your selection of vehicles are excellent a great variety to choose from and they are in good condition good service

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caberry

Feb 27, 2014

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I had a wonderful experience dealing with Mr Torry at Ed Voyles Honda. He was very knowledgeable and informative about the car I purchased. I will definitely recommend and call him again for future purchases

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blackegi

Feb 27, 2014

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Ivory was very knowledgeable about the products on the dealership lot, and help me narrow down the best option for me. He made me feel like he truly understood about what I wanted to drive, versus the inventory the dealership needed to move. I had a great experience and will actually refer others to Voyles Honda and tell them to ask for Ivory.-Ellen Oakman-Black

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ssmith13777

Feb 27, 2014

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I had the pleasure of working with Torry Sesoms. He was very helpful from the moment I walked onto the lot. He made me feel like my business was appreciated unlike alot of other salesman. I have referred my mom and aunt who are both in the market for new vehicle. He's the best!

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cpemberton1

Feb 27, 2014

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I had gone to several dealerships looking for a nice Honda. Ed Voyles was going to be my last stop of a very frustrating day. Ivory Corley came out to assist me. He was very nice with an amazingly friendly smile. He seemed very knowledgeable about the vehicles on the lot. I wanted to write this review to let you all know that I believe my decision to purchase a vehicle from Ed Voyles was solely based on my experience with this young man because I was truly frustrated with looking when I came there. He changed my entire mood within the first few seconds of meeting him. I feel like I got a great car at a great deal. Thank you very much Mr. Corley

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fwatson71

Feb 27, 2014

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I enjoyed working with Ivory, he made my experience a pleasant one. He was knowledgeable,patient and very fun to work with. I intially came by to look after speaking with him i decided to go through with the purchase. Very professional environment! 5 star service

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Wordchaser

Feb 27, 2014

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I had a great experience talking with Mr Corley about possibly buying a used Honda for my daughter in college. He was approachable and patient with my concerns . I haven't bought the car yet, but I will be looking for Mr Corley when I do. Great sales person!!!!

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msdee0922

Feb 27, 2014

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First let me start by saying I'm not one to give reviews. But after leaving the dealership and continued my car search I have say my experience at Ed Voyles was one of the best. Especially the guy who assisted my Ivory Corlely, very friendly, knowledgeable and great customer service. Me being a woman I did't feel taken advantage of. I would definitely recommend friends here and to Mr. Corlery. And with that said...I will see you guys real soon!

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tycole

Feb 27, 2014

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I would definitely recommend Ed Voyles to all my friends and family! Excellent buying experience. The Manager Chasin Pendley was very friendly and even came out to thank us for our business. Not pushy at all. My salesman Ivory Corley was a hoot and a joy to work with!

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tsj73

Feb 27, 2014

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I recently purchased a car from Ed Voyles. Ivory Corley was my salesman and I was blown away by the high level of service and professionalism that I experienced. From the initial greeting to the handshake after the deal was done, Mr. Corley exceeded all of my expectations. I usually dread the car buying experience and I had my little one with me that day and he is a handful. Ivory was very patient and throroughly explained every step of the deal to me and even entertained my baby when he began to get impatient. I definitely recommend Ed Voyles Honda to all my friends and family and anyone who mentions purchasing a car. I would also purchase from them again myself!

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beale41

Feb 27, 2014

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I came to the dearlership tp purchase a used Honda. I decided not to buy due to ne only having a few months left on my car. Torry and Chason where both very professionial. I will be purchasing from Torry when I return.

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bernardbell39

Feb 27, 2014

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Mr. Corley was very courteous, professional, and helpful. He made my experience for buying a vehicle very pleasant; after dealing with him I would recommend this dealership to everyone.

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sac3692

Feb 26, 2014

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Ivory was extremely great to deal with! Super knowledgeable! Very funny! This was hands down the best car buying experience I've ever had!!! Will be back to do business again!

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prhinehart99

Feb 26, 2014

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I was very impressed with the superior customer service I received from Mr. Corley. He LISTENED to what it was I was looking for and required in a vehicle. His knowledge of the vehicle brand was impressive. Mr. Corley was kind, funny ( I told him that he should consider stand up as a second career!), but not over bearing or pushy as most car salesmen often are. Especially when they realize a woman is making a car purchase on her own. Mr. Corley was more than patient, more than polite! He was a true gentleman! Kudos to you Mr. Corley!

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Zficklin

Feb 26, 2014

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Mr. Sessoms and Mr. Thompson were extremely helpful in my attempt to purchase a new vehicle. I told him my price range and found me exactly what I wanted. I was very satisfied and would recommend anyone.

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fjenkins3

Feb 26, 2014

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The customer service I received was awesome! Mr. Sessoms did something most sales don't do, and that's listen! I came in with a lot of reservations & concerns, however I was extremely impressed with his knowledge, compassion & most importantly is professionalism. He adressed all my issues with a smile. In my opinion he's a "BIG" to ur company as well as the car industry.

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tsrw3

Feb 26, 2014

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Torry was great and very knowledgeable about the car we were looking for. We will definitely call him for our next car!! Thanks again Torry!!!!!

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tavariswilliams

Feb 26, 2014

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Torry Sessoms was a great salesman. When we pulled up on the lot, he was the person that was eager to assist us. I would recommend him to my friends and family.

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Joiloves

Feb 26, 2014

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Torry was great not like most sales people very helpful and really cared about what I needed I didn't come the buy but we got a really good deal!!!

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Cwilsom

Jan 26, 2014

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Today we came in to buy a used vehicle. I had contacted the dealership last night via KBB because saw a good selection of vehicles that met our needs. I had also contacted another dealership and 3 private sellers (that didn't contact me back) but this dealership (specifically Patrick Vaughn) got back to me immediately even though I emailed late. We came in today after driving an hour and immediately asked for him. And Patrick stayed true to our needs and specifications and even went far above our expectations in customer service and meeting our needs. Patrick was so amazing and kind and if it wasn't for his customer service I do not believe we would have purchased a vehicle today from that dealership. He even offered to get us pizza for lunch while we were waiting :) Thanks so much Patrick for TRULY helping us and reminding us that GREAT people and customer service is still available! I will forgive you for leaving the GT on the van for now. ;)

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clintber2

Jan 24, 2014

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Patrick instictively knew exactly what I wanted. The sale was painless and easy and now I have a car that I enjoy every time I take it out. Thank you, Patrick!

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travelmonkey

Jan 18, 2014

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Scammers and liars! My Honda was already diagnosed by a highly reliable auto repair shop, but required a new ECM that only a Honda dealer can install. Ed Voyles charged me $110 for their initial diagnosis. I expected that, but then they decided they needed even more diagnosis time despite receiving the detailed information from my independent shop. David claimed that they would need another day or more costing me $330! Knowing that the ECM replacement would cost around $600-$700 + labor, I researched bluebook value and trade-in value with Ed Voyles sales to decide whether it was worth pursuing further repairs. Ultimately, it wasn't worth any additional repairs. I decided to buy a new car and left 2 messages with David and another associate over the weekend to stop all work on my car (their additional diagnosis was scheduled for Mon). I didn't hear back from David until Mon afternoon. He claims he didn't get to my message until AFTER the $330 worth of diagnosis was already completed that morning! Awfully convenient, don't you think? Who doesn't check their messages upon arrival into the office? When I pointed out that David's failure to check his messages was not my fault, he changed his story and claimed that the work was actually performed on Fri. He claimed he misspoke when he said the work was done that Mon morning!!!Since they claimed to have completed this diagnosis BEFORE getting my messages, David demanded full payment. He also claimed that my other shop was wrong, the ECM didn't need replacement, but just a wire that connected to the ECM. Cost for replacing just that wire: around $600!! David also warned me that once they replace the wire, they might find other problems, so there might be more repairs. Knowing that I decided to buy a new car, it's interesting that the only way that they would waive my $330 diagnostic fees was if I bought a new car from their sales dept!! Disgusting and slimy way of doing business. This ordeal + shady sales tactics turned me away from Honda cars. I happily bought a completely different brand from a different dealer.I wish I knew about this website before bringing my car to Ed Voyles Honda.

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msevin

Jan 16, 2014

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I have done business with Ed Voyles most of my adult life. I have bought 9 vehicles there, some new and a couple of used ones for my son. I've always had a wonderful experience there, would even drive from where I lived, in Hilton Head SC to do business with them. The service is outstanding, people are friendly and professional, and they go way out of their way to make your experience is a good one. I've recently moved back to the Atlanta area, and over the last couple of years have worked with Chason Pendley. I am a critic when it comes to customer service, and hold the bar pretty high. Chason is a wonderful person. I met him and immediately developed a feeling of trust and friendship with him. He runs the used car division and does an outstanding job. I've bought 3 cars from him the past couple of years, and refer anyone I hear of who is looking to purchase a car, to him. Trust is a big issue with me, and I completely trust his recommendations and pricing. He is very honest and fair, and such a pleasure to work with. Melanie

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VRealm18

Jan 13, 2014

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First, let me say that because my deceased father had fought during the 2nd world war, I had never bought any other card but FORD (I had bought a total of 3 new cars and one used one) . Also, I had experienced excellent customer service at FORD' s dealership. However, the experienced i had with all the gentlemen at ED VOYLES HONDA, during the purchase of my used car, thought me that there are somethings that are beyond excellent customer service. This experience has giving me hope to believe in the American dream and the American people. It was the love, the caring, the professionalism and their honest and friendly courteous ways that made me, for first time, in over 25 years and the first time in my life, to buy other vehicle brand. I knew of the excellent reputation that the Honda cars already had. Consequently, once I had the fortune to meet such great gentlemen, and they knew how to answer my needs, it was an easy, great and confident decision to drive home with my HONDA car! Thank you to each and one of you at ED VOYLES HONDA. You has really made a difference in my life! I am looking forward to doing business with you in the future. And, I am telling all my friends about my great experience with you!Respectfully,Vilma R. Arauz

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EmilyHigh

Jan 4, 2014

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We came to Ed Voyles Honda after first visiting Honda Car Land. Our experience was outstanding and everyone we encountered was great. Our salesman, Tim Mattos, really worked for us to get our numbers where we wanted and then the finance went well too, even after there was a difference in price. Maurice Ramano fixed it quickly and was very nice to deal with. Even the guys we weren't dealing with directly were great. We had our 4 small children with us and our daughter who has special needs and is deaf, the guys just fawned all over her and even played the ipad with her! Terry Hixon helped keep her entertained and made a friend for life! David Clark was great too, he loaned me his office so I could feed my youngest son and have privacy! I just can't say enough about them. Overall, we had a great experience and we were in and out in our new car in just a few hours.

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DavidK169

Dec 7, 2013

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I needed a used car for my daughter. We had our plan as to price and make we wanted. We to the first dealer and the big hammer was on. They never asked what make nor price range we wanted. They really pushed us to buy this one car that she did not like. They would not even show us what she wanted just that one car. I used to be in the car business and this was not the way to sell a car. We finally got out of there and she wanted to give up. I told her lets try one more dealer and we ended up at Ed Voyles Honda used cars. We met Chason & Malcholm and what a treat. We talked they asked all the questions. When they were done they happen to have 3 cars to choose from. It was perfect. They got my daughter financed, with my help, so she could start to build her credit. I would recommend this dealership and these two managers. THANKYOU!!!!David K

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Halilay

Nov 16, 2013

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I shopped five dealers in Cobb county and Cherokee county. I must admit the experience was not pleasent. The online prices I pulled up were not Honored and I was treated poorly probably due to me being a woman. I am a very educated and informed I was prepared to fix my car and not buy a new car but decided to try one more dealership. I went to Ed Voyles Honda in Marietta and looked at a preowned 2012 Accord and a 2014 New Accord. My sales person James was wonderful and I met the General Sales Manager John Schibi during the purchase. Low pressure and very transparent was the vibe I recieved from this dealer. I choose to purchase and was perfectly ok with the knowledge of them making a fair margin on my purchase. I simply want clear and straight forward dealings I fnally recieved it at Ed Voyles. I highly reccomend >

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aartwynd

Oct 24, 2013

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Marty Hammerman was an excellent salesman. He was polite, friendly, and most importantly exteremley knowledgeble bout the product. He also took the time to help us with some special issues we had. Great guy.

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SMB2000

Sep 17, 2013

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I bought a used 2007 Honda Accord in 2011 from EdVoyles Honda, assuming that I had a great purchase because I have no knowledge of cars, but when I went back to the dealership, recently, to trade in and buy a new Honda Civic, the value given by the dealership was way lower than the market. I was told by the Sales GM Pete Richards, to take the car to CarMax to get the value. I took the car there, when the CarMax personnel looked at the car, I was told that the car was in an accident and will be auctioned as a Salvage Title, at that point it was not about the car value, it was how I found out about the accident. The person showed me the repair and it was obvious. I was very disappointed, because I always recommended EdVoyles to my friends and family and even went back to buy a new car. After finding all this, I figured out that they have their own collision center and if they do the repair internally it never shows up on the CARFAX and they tell you that the car has a clean CARFAX, that's what was given to me when I purchased the car. After finding all this, I sent the pictures and CARFAX to the Sales GM so they exactly know that why I will not give any business to EdVoyles. I understand that the car was sold AS IS but who ever reads this should be careful, you never know if they also do a repair on the new cars, which has damaged in their lot, I would highly recommend to take an expert with you, so you would not feel the way I felt.

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Todd22

Aug 29, 2013

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Absolute scandal! I've never in 36 years of dealing with different versions of customer service nationally and internationally been treated the way I was by Ed Voyles Honda on Cobb Parkway, Marietta these past couple of days.Here is the story: Yesterday, I went in with my Honda CR-V to have a spare key made. They made the spare key, and I drove off assuming that everything was okay. Alas, it was not. I realized soon that my radio/CD player/bluetooth player had stopped working while at the Ed Voyles Honda dealership. I called them, and they told me to come in today to have it looked at. They looked at it, and came back saying that they had done nothing wrong. I obviously told them that they had to take responsibility for the fact that my radio worked great when I pulled in, and was dead when I pulled out of their Ed Voyles auto repair shop. Alas, they took zero responsibility. Amidst lots of irrelevant technical talk both the gentleman I dealt with and the service manager even had the audacity of insinuating that "they couldn't actually now if the radio really worked before I came in". They also told me that "hey...these things just happen", and "maybe the radio was dying already". They won't do anything to remedy the situation. They couldn't care less.I have lived in Ukraine in Eastern Europe, and even there I can assure you that this is not the customer service norm.

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Sportsfan22

Aug 29, 2013

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Absolute scandal! I've never in 36 years of dealing with different versions of customer service nationally and internationally been treated the way I was by Ed Voyles Honda on Cobb Parkway, Marietta these past couple of days. Here is the story: Yesterday, I went in with my Honda CR-V to have a spare key made. They made the spare key, and I drove off assuming that everything was okay. Alas, it was not. I realized soon that my radio/CD player/bluetooth player had stopped working while at the Ed Voyles Honda dealership. I called them, and they told me to come in today to have it looked at. They looked at it, and came back saying that they had done nothing wrong. I obviously told them that they had to take responsibility for the fact that my radio worked great when I pulled in, and was dead when I pulled out of their Ed Voyles auto repair shop. Alas, they took zero responsibility. Amidst lots of irrelevant technical talk both the gentleman I dealt with, and the service manager even had the audacity of insinuating that "they couldn't actually now if the radio really worked before I came in". They also told me that "hey...these things just happen", and "maybe the radio was dying already". They won't do anything to remedy the situation. They couldn't care less. I have lived in Ukraine in Eastern Europe, and even there I can assure you that this is not the customer service norm.

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SherryRosen

Aug 28, 2013

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I have bought my last two cars from McKenzie. He is not a high-pressure salesman and really listens to what you are saying. He does not try to upsell. I am about to visit him again this weekend for my THIRD Ed Voyles Honda! I love the dealership as a whole - the follow-up calls, the birthday calls - and everyone in the service and parts departments are awesome!

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423proverbs

Aug 21, 2013

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I recently bought a Honda Accord Sport from Colville McKenzie, and would highly recommend working with him to purchase a new car. He explains everything with a kind and patient manner and he listens well. Sense of humor and fairness, and what more could you ask for with a salesperson. Thank you!

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glagvera

Aug 19, 2013

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Richard Wade is very aggressive and not friendly person. We were trying to buy new Honda Accord LX 2013 yesterday. Do not work with him!!!

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sdd9600

Aug 16, 2013

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We were given the best service one could possibly be given. We are very grateful for Chason Pendley. He was very attentive and supportive to our situation. We were not happy with our first vehicle due to some manufactural complications, but he helped us find the right vehicle within our budget that was comfortable for our family. This is truly an experience of a great car sales manager and he dispels any of the bad myths that you may have heard. We are happy with our experience. We would recommend this dealership to anyone and would come back when we need to buy again.

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nivea79

Jul 30, 2013

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I have been a loyal customer of Ed Voyles for over 8 years. I was in a predicament, where I could not get my car to the dealership, nor had access to a fax machine, because my car was having trouble. It is frustrating that in order to get any information about my vehicle (i.e. my last service at Ed Voyles; completed a few months ago) that I could not get any information over the phone. I have my VIN, driver's licence number, and a variety of other ways to validate that I am the owner of the car. When I come in for service and ask for my records, no ID is required. Instead Ed Voyles is more concerned about me bringing in my car to make money, than to take care of their loyal good standing customers, who are in need and just at that moment can't get the vehicle in their hands. This experience has disenfranchised me, my neighbors, friends, family and co-workers who own Hond vehicles from ever purchasing or servicing their car at Ed Voyles Honda. If you want to experience the frustration of being a loyal customer to only be disappointed in the time of need, then "trust" Ed Voyles with your vehicle.

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js500

Jul 23, 2013

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Larry Calbert seems to receive good reviews on this site, but my experience with him on 7/22/13 was not good for two primary reasons: (1) a poor response to my initial inquiry; and (2) a high price. Neither of these reasons may have been his fault specifically, but fault does lie somewhere within Ed Voyles, if not with Mr. Calbert. I had contacted Mr. Calbert about purchasing a 2014 Honda Odyssey Touring Elite with some options that I specified in my request. I had also asked him to let me know when the vehicles would be available on the lot since they were just released. He responded by sending me a quote for a Touring, which is a different and less-expensive vehicle than the Touring Elite. He did not address the cost of any of the options I had listed, nor did he address my question about when the vehicle would be available. Instead, his message contained a number of questions, including asking me which options I think are important and when I would be ready to buy. I responded to him saying that it was frustrating that he did not respond to my questions but instead asked me questions that I had already answered in my original request. He then sent me a separate e-mail that finally contained the information I sought, including the cost of the options. He acknowledged that the original price I received was for the wrong vehicle (Touring, not Touring Elite).It turns out that the initial communication about the wrong vehicle was automatically generated by a computer. The system did not have information for the Touring Elite in it, so it automatically sent me information for the Touring. Richard Wade contacted me to let me know about the issue, and indicated that he was working to resolve that issue with their system by adding the Touring Elite to it. While the initial message was not sent deceptively, the fact remains that the automatic system is imperfect. Even if it had provided some information about the correct vehicle, it still did not address my other questions. A better system would automatically generate the messages, but would require a person to quickly check to make sure that it addresses buyers' questions before sending it out.After I received the pricing information I requested, I was disappointed to find that it was a fair amount higher than the initial price I was offered at other dealerships. Ed Voyles says that they roll a number of fees into their price while other dealerships try to tack them on at the end, which is why the Ed Voyles price quote is both more accurate and higher than one may initially get from other dealerships. However, even when those other fees were added to the other offers I obtained, the Ed Voyles price was higher. While I understand that a dealership has a right to charge whatever it wants for a vehicle, I think others should know that they may have better luck at other dealerships as far as price is concerned.Dealer Rater asks me whether I would recommend this dealership. For now, I said no because it most closely aligns with my views on it. I would not say you should stay away from it entirely, but there are some improvements over others that I think they need to make.

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ept328mft528

Jul 22, 2013

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If getting a root canal were as pleasant as doing business at Ed Voyles Honda, Id be happy to start every day with a visit to my dentist!One of the most harrowing experiences in my many years has been the dreaded prospect of having to find and purchase an automobile...that is, until I had the wisdom and good fortune to visit Ed Voyles Honda. The Voyles dealership was highly recommended to me by my daughter who had bought a 12 Civic there barely a year ago. She could not be more proud of her car nor more enthusiastic about the people who had helped her, and the first class treatment she had received in virtually every respect. My wife and I had the great pleasure to be working with General Manager Pete Richards, Sales Associate Larry Calbert, and Business Manager Jake Parrish, who coincidentally were the very same people who had so impressed my daughter a year ago. It was easy to understand why. These are all gentlemen of the first order, principally concerned first with the quality of your experience at their dealership, and then with putting you into just the right automobile for you at a comfortable price. When you call, even Linda Darishs cheerful telephone greeting (Its a GREAT DAY at Ed Voyles Honda!) tells you exactly what to expect, and its all true! From the moment you cross the threshold, youre immediately made to feel like a member of the family. Its not so much about selling cars here as it is about building lasting relationships!If you first visit the Voyles dealership just to see or test drive a Honda, youll stay for the treatment youll get from their people, and then youll be thoroughly impressed by the product. I had fully researched a 13 Accord sedan and was initially interested in and would have been totally satisfied with a very pretty base LX model until I was casually told of the available LX-Sport model, one step up. The comment was strictly informational. I had not been aware of the Sport and wanted to see it. The pricing was modestly higher but the difference was quite major. There was virtually no pressure; it wasnt necessary - the car sold itself to me on first sight! These guys werent just interested in selling me a car; they wanted to be certain I got the car I really wanted and could most afford. Ive never been happier with an automobile nor with a dealership, and cannot imagine ever going anywhere else but to Ed Voyles Honda!(Coincidence? It turns out that my dentist has purchased TWO vehicles from Ed Voyles Honda!)

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jordanacorreia2013

Jul 3, 2013

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I've had the best experience buying an Used car ever! We have visited about 20 different dealers in a 3 weeks period. David Pilgrim was our used car sales rep. he was very, very, very patient explaining and answering all my questions ( during my search for the right car we went there 6 times ). If wasn't for his patience and experience as a Car Sales Rep. I couldn't have the great experience I had. Not to mention Chason Pendley (Used Car Manager) he was very friendly taking the time to seat down with us (me and my husband) answer our questions and doing his best best to give us the best costumer service ever. I also need to mention David Clark (Business Manager) We financed our 2010 Honda CRV- and got the BEST possible rate. He took care of everything for us, even going over his business hours to help us w all paper work/ license plate- I got it in the mail in less than 2 weeks, I didn't have to do anything. He was awesome. I can't thank enough this 3 gentleman for making my life so much easier. I love my new used car! ( forgot to mention that 2 years ago my husband got his Honda Odyssey there too ).

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CarBuyer

Jul 3, 2013

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Our car experience went well up to the point we drove off the car lot. The salesman made some promises he did not keep. We tried calling but he did not return our calls. Although I would recommend buying a car at Ed Volyles, I would also caution there is "No service after the sale".

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wenyanyuan

Jun 29, 2013

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If I have to describe the sales team of this dealership in one word, I'll say LIAR.We went to this dealership because we were promised a certain price for a Honda Odyssey. I called twice to confirm the price before we went. Once we were there, we were told they would not honor the price. We then asked if they could match a price we got from another dealer, which is slightly higher they what they originally offered and we have on a piece of paper, they said no. We left. On our way home, while we are about 10 miles away, they called us and said they would honor the slightly higher price and would we please go back. We went back. I dropped my husband off and left once the paperwork was started because we have small kids to take care of. Once I left, seeing my husband would need to drive the new car back home, they changed their price again. They would not offer the slightly higher price!!! They wanted to charge $300 more!It's okay if they won't give me a deal. It's NOT okay that they would call us back claiming to give me a deal and then told me they would not. My time and energy, also gas wasted on driving back, means nothing to them. I ended up going back for a 3rd time to pick up my husband. I probably should mention as we were walking out, they called us back once again, saying they would work with us. Eh, thanks, no thanks!!!The sales force of this dealership knew nothing about honesty and integrity. Shame on Ed Voyles Honda!

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Arobinett

Jun 25, 2013

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Great dealer! The price was right and everything worked out! Terry the sales associate was great! I would recommend this dealership to any of my friends!

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AndrewBrooks

Jun 23, 2013

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Patrick was extremely helpful in helping me find a good used car. He was not too pushy, and was willing to scour the parking lot in the blazing heat to help figure out what type of vehicle I would be best in.

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DJ

Jun 14, 2013

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I had been looking for a new car for quite some time by the time the purchase was made in early April, so I knew exactly what I wanted, a Honda Civic. I had thoroughly researched prices at various Honda dealerships in the Metro-Atlanta area, and Ed Voyles had the best prices. We went on a Thursday night actually. We even negotiated for an even better deal! I am very happy with the decision I made. Matt was our salesman. I would recommend this dealer and this car! Hondas are so reliable!

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Diamond.18

Jun 4, 2013

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My experience at Ed Voyles Honda was such an amazing experience, especially since this was my first time buying a car. I could tell that everybody that assisted me with my vehicle really cared and I really appreciate that. I would definitely recommend this dealership to anyone.

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keknapp61

Jun 1, 2013

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I came in for service because the driver's side window on my Honda Element was stuck open. I was in a bind because I was supposed to drive to St. Marys that day for the start of BRAG (Bicycle Ride Across Georgia). Meagan Webb was the service consultant and she was as helpful as could be. She got it in to be diagnosed right away, checked on parts availability and made sure I was good to go in less than two hours. Chad was the technician who made quick work of the job and made sure my car was cleaned up. I couldn't have asked for a better experience, you've earned a customer for life!

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rikkiann

May 31, 2013

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I will drive miles before I return to this establishment. Dirty power steering and brake fluid. I would have understood if you would have con me with transmission or brake fluid flush. The first visit I was told that I needed a new battery and I had just replaced my battery a year ago. In addition, the place is dirty. I had my car serviced in both Arizona and Iowa and this establishment is just filthy.

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gaeducator

May 30, 2013

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We've had our van serviced at Ed Voyles for many years but this was our first car-buying experience with them and it was a very satisfying, smooth process. We purchased a first car for our son. We got in touch with Patrick Vaughn who listened to our needs and was very patient and helpful as we selected a car. He did not pressure us to go beyond our budget and once we made our decision he stayed after hours to make sure everything was completed. Our son is ecstatic with his vehicle and we are thrilled and relieved that we were blessed with a friendly, courteous salesman to work with us. Ed Voyles is tops with us!

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Reedrb

May 29, 2013

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Very unhappy customer. Three weeks after the purchase was made I received a bill for over milage on the car that was being turned in. All people involved never stated anything about the fact that there maybe a bill due.

E

Educator

May 29, 2013

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We were looking for a first car for our son. Patrick helped us to find a vehicle within our budget, but one that our son also liked. He was very patient and helpful. Once we decided the process progressed quickly and efficiently. I have dealt with Ed Voyles Honda for several years and have found them to be honest and upfront. They always strive to do an excellent job for their customers. I am glad we began our car search with them.

1

1234

May 16, 2013

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Had a wonderful experience working with chason. He always makes sure you get the car you want. He always goes out of his way to help you in ever way he can.We are so happy with our car and would recommend him to everyone.

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halleybaker

May 15, 2013

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We had a wonderful experience working with chason. He goes above and beyond what it takes to get you a car! Would recommend to anyone!! Love the car and loved working with chason!

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ehscott

May 13, 2013

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I had found a Honda Pilot in Nashville with a nice dealer discount so I called Ed Voyles to see if they would match the price and got connected to Matt Clark. Very friendly and knowledgable, asked s few questions and said he would get with the sales manager and ask if they would match. Called back in 10 minutes and said no problem. Made an appointment and sure enough they had the right vehicle, agreed to the price and also accommodated my desire to pick the vehicle up 5 days later so I could surprise my wife for Mother's Day. He was very efficient and pleasant working through all the paperwork so when I picked it up on Sunday all I had to do was give them the check. Car was detailed and ready to go. All in all a very pleasant an uneventful buying experience and I would highly recommend Matt if you are in the market for a Honda!

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KatDrey

May 8, 2013

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I had a great experience purchasing my new CR-V at Ed Voyles Honda. J.D. was very helpful, kept in touch after my initial visit and worked hard to help me get in the car I wanted at a price I could afford. I highly recommend choosing Ed Voyles for your Atlanta-area Honda purchase.

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lynnhahn

May 5, 2013

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Thank you Ed Voyles Honda for an awesome car buying experience! I have gone to other Honda dealers in my area and for the 2nd time have gone right back to you even though you are further away. Our saleman,Greg Saeed was a pleasure to work with. He was very kind, positive, reassuring, and his enthusiasm was refreshing! He was always willing to go the extra mile and answer any questions we had. He was honest and straightforward. He was able to get the car I wanted within days, making sure every detail was to our satisfaction. I will recommend Greg to others and I thank you Greg for an enjoyable car buying experience~Lynn

C

Customer

May 4, 2013

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Salesman and staff were courteous, professional and transparent. Definitely recommend Ed Voyles Honda.

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nothing

May 3, 2013

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We had a great buying experience at your dealership. Greg S was very easy to deal with. Your people worked with us and made this purchase/trade come together nicely. Plus, I love this CRV!!! It drives great and has all the bells and whistles that I need! Thank you!

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Smyrna

Apr 30, 2013

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Thank you for all of your assistance with my purchase. I love my new car.

M

mafuta

Apr 30, 2013

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Windsheild pitted with starburst, repair not very good! Dome light keeps quitting, even after repair.

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Zola01

Apr 28, 2013

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My saleman was very nice and was very helpful with helping me finding the right car. I will be sending all my friends who are looking for to him. One of my co-worker had told me about the dealship. Please give her a thanks you. She get her car from your Peachtree Road store. Her name is Sylvia Yorke.

NH

New Honda Owner

Apr 28, 2013

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Experience at Ed Voyles was great. They make an effort, which I can't say the same for a lot if other dealerships. They made everything easy; we got a good deal and they made us feel special. Even the finance guy was personable and funny. Best customer service of all the places on Cobb parkway, that's for sure. Very glad with choice to go here.

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swimmom

Apr 27, 2013

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Had we known Ed Voyles was such a pleasant experience, we would have purchased our Honda's there years ago. We have purchased 3 Hondas from another local dealership and we will never buy from that dealership again. Ed Voyles showed us what a true car buying experience should be. Pleasant from the time you walk in the door until you walk out with the keys in your hand. Matt was such a wonderful salesperson to work with. No hard sells and no bait and swith deals. Matt listened to what we were looking for and wanted and made it happen. We were equally impressed with Jake, the finance person we worked with. Ed Voyles has our business for many years to come!!

A

ANNIEB

Apr 27, 2013

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LINDA WAS PROFESSIONAL AND FRIENDLY. SHE MADE THE PROCESS OF BUYING A NEW CAR A PAINLESS AND ENJOYABLE EXPERIENCE.

CL

Civic LX

Apr 25, 2013

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The salesperson was excellent. He answered questions thoughtfully and gave me space to process information so that I was able to make the choice that was best for me---and, in the end, him.

PR

Pilots Rule

Apr 25, 2013

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Both our salesperson, Matt Clark, and our finance representative, Jake, were knowledgeable, took their time to ensure that we understood all that impacted our decision making and made sure that we were aware of all aspects of the price, dead, Georgia changes, etc. We were treated with respect too, and Matt was consistently communicative every step of the way!

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Lynwood

Apr 16, 2013

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Roy and Larry did an excellent job of putting up with me as I struggled with my decision on what type of vehicle I should purchase. Their willingness to let me test drive all of the models more than once allowed me to be more confident in my choice. Their professionalism makes them a credit to the Dealership.

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ggroller

Apr 15, 2013

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I walked into Ed Voyles Honda to test drive some Honda vehicles without immediately going to buy one. Some other dealerships would have been unfriendly to people like me, Matt has provided a great customer service. He was polite, answered all of my questions and helped me lay out plans for future Honda purchase. I will likely keep Matt on a short list of contacts when I'm ready to buy.

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JunaidRupani

Apr 12, 2013

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I didn't buy the car from here but when I walked in Matt took great care of me and it looked like he completely ignored my age (18) and treated me with respect. Every other dealership I went to without my father they didn't pay a lot of attention to me but Matt treated me very fair and friendly.

CO

CRV owner

Apr 5, 2013

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Ed Voyles IT had done some server readjustment for finance and could not print some docs so it took a while but between the salesman finance mgr they got it done as fast as possible. Kept me in water, third car from Honda

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ricky

Apr 2, 2013

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great customer service and facilities and quality..

GF

go ford

Apr 1, 2013

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patrick was so nice,and was very helpful in making the buying of our ford a pleasure.We would tell ours friends and family to go to ed voyles. Very trust worthly! Thank You! from Ed & Kathy Estes

CR

Chuck R

Mar 31, 2013

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We are Very Happy to Have Purchased our new Honda from Ed Voyles Honda.

GM

Give Me 2

Mar 31, 2013

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My wife and I had been discussing buying 2 cars for the past 2 years but seriously looking for the past 2 months. From our research, we knew what we wanted so we were very specific in make and model of the first car but the second car had to be a specific amount, condition, and able to get me from point A to point B. After a long day at work, we arrived at the dealership at 7pm (dealership closes at 8). I assumed that if we found something, we would come back the next day or even Saturday to complete the paperwork. Not only did Damon stay late but David & Jason (Financing) stayed late to make sure my wife and I could select our 2 vehicles and complete the deal. We finished at 10pm. There was no hassle, no pressure. Damon listened to my thoughts and gave me his thoughts/expertise. Even though we we were all tired and moving as fast as we could to finish, not once did I feel as if they were rushing me and my family out the door to get home to their families. At the end of the experience, there were 2 cars, at the price I required. You don't find that experience at all dealerships.

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Shello

Mar 25, 2013

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Everyone was extremely helpful and accommodating. They were patient and gave us the best possible price on my Honda civic that I have been driving without a single issue for weeks now. Terry especially was very helpful and when an extra key didn't come with my used car, he offered to pay for it out of pocket! Great experience, highly recommend.

J

jocelyn

Mar 19, 2013

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Don was wonderful and his associates was very helpful with the purchase of my new vehicle.i am pleased!

WD

Why do I have to put a nickname?

Mar 17, 2013

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Colville and Matt were great as far as customer service, I rarely had to wait and they did a great job helping with any questions I had

SA

Stay at home Mom

Mar 13, 2013

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We had a good experience test driving with our daughter & pricing/purchasing the next week.

FN

former New Yorker

Mar 11, 2013

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Recently leased a 2013 Honda Civic...excellent customer service, from Richard the sales manager, Colville the salesperson and Jacob the finance representative...everyone was helpful, friendly, and professional...an all around perfect experience....

CO

CRV Owner

Mar 10, 2013

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This has been a great experience! From the time we walked into Ed Voyles to getting into my new car, I felt as if I was the only person in the sales dept. Even in the finance dept, never have I had so much fun while signing my life away! The total experience was a delight. We will be back!

CO

Chip o

Mar 9, 2013

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I took my car for routine service work. No pressure awesome service. David manner was my service advisor. He is great. Take your car here for great work and no pressure like other honda dealers I have been to.

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Ginger

Mar 8, 2013

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First time customer - wonderful experience/atmosphere

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Ariella

Mar 8, 2013

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I was incredibly disappointed in the communications between me and your company. No one would call. I was calling over and over again to find out the status of my car. They completely forgot what to do with my vehicle as well. This is the worst experience I have at your place.

NA

Not Applicable

Mar 8, 2013

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While the technicians I spoke to were helpful and for the most part pleasant, I must say I was dissatisfied with the unclear info I was provided with prior to my visit. I was told that an electrical diagnostic consist of them checking my car's entire electrical system, only to find out that I am paying for a diagnostic to check specifically what I am having issues with. I was also told that the cost of the diagnostic would be taken off of the repair cost should I have the repairs done there, only to find out that after a certain amount of time has elapsed, that I am no longer eligible for that offer b/c i have "exhausted my check time". You technicians should be very clear and honest when explaining to people what they are getting for their money, rather than having them think they are getting something, only to be told otherwise after services have already been rendered.

SP

so pleased

Mar 7, 2013

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I had the best experience at Ed Voyles Honda and I would recommend to anyone to go there. Tim Mattos was so helpful and gave me and family the best treatment and made us feel so comfortable.

MC

midsize car

Mar 7, 2013

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Everyone at the dealership was professional, knowledgeable and friendly. I was notified immediately that my battery was bad, under warranty and it would be replaced. My maintanence was taken care of quickly

M

mememe

Mar 7, 2013

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I had 150,000 miles and climbing on my 11 year old Honda Odyssey before we traded it in for a new Honda Odyssey!

NN

Nice n easy

Mar 7, 2013

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Excellent work and good service - nice people and real clean place. Attention to detail

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Tasha

Mar 7, 2013

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I have been going to Ed Voyles for well over 30 years and have never been disappointed. The service is excellent and I espcially want to compliment Dan Strousberg...he is the best of service managers. He is kind, polite, always plesant and always handles my requests in a most efficient manner.

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Verok14

Mar 6, 2013

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I did not have an appointment and I was out in reasonable time. They are very friendly & profecional.

SC

Satisfied Customer

Mar 6, 2013

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I had a terrific experience at Ed Voyles Honda. Everyone there was exceptionally helpful, and even in the following weeks, did not hesitate to answer any of my questions. I will recommend them to anyone I know looking to buy a car.

RI

Rick is my nickname

Mar 5, 2013

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The turn around time for the B1 service performed yesterday was very good. The explanations of what were done was also very good. But I have a well-intended comment that is certainly actionable. A sign should be put on the service waiting area door telling customers to take and make their private cell phone calls outside of the waiting area. That's another way of saying that the over-volumed woman that conducted her half hour phone conversation somehow thought that her conversation,...was OUR conversation. It was not and I do not want to be subjected to that crap in such a confined space. You do have a quiet room for conducting business, yes, but her non-business call was in no way something I need or want to tolerate. Please call me to indicate whether you can address this matter. Rick Cheatham 404-502-4357. Thanks. The service experience was generally good but this matter can easily be resolved with appropriate signage.

HO

Honda Owner for Life!

Mar 5, 2013

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My husband and I are incredibly pleased with our visit and purchase from Ed Voyles Honda. We came in on a Sunday afternoon to look at possibly trading in my much older Accord, and left with a pre-owned Civic that was very reasonably priced and had low mileage. The salesmen in the Used Honda office was very helpful and were great company to my husband and I during the process of paperwork and negotiating financing. Highly recommend!

M

Michael

Mar 5, 2013

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My Customer service advisor, Debra, guided me through repair service with patience and grace. She kept me informed as to the timeliness, necessity, and where in the process my car was. The repair was done well, and accurately. Debra was wonderful and the overall experience was excellent. Thank you.

AA

ALL AMERICAN

Mar 5, 2013

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I have never had a bad experience at Ed Voyle's Honda. Honest, courteous, efficient, and reasonable. I beieve them to be a prototype for what automobile dealerships should strive to be. Scott Edwards

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Tae777

Mar 5, 2013

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Amazing Servi!!! I was in the rode when I ran Into trouble and I was treated wonderfully!!

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Sherwyn

Mar 5, 2013

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Overall, I thought the car buying process was executed as well as it could be. Saturday mornings are usually very busy and as expected I thought the staff did a great job getting us in and out with what we wanted.

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smyrna

Mar 4, 2013

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Worse car I have ever owned out of five new cars. Car has not hit 75,000 miles and major problems. Car does not live up to advertisement. Purchased a Brand New Expensive LEMON. DISGUSTED WITH CAR AND SERVICE AT DEALER!!!!!

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Crimson

Mar 4, 2013

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Excellent customer service in a "no pressure" buying environment. This was a welcome change from previous visits to other dealerships. Mr. Mckenzie the salesman was friendly, helpful, and professional. The general manager and the financier were also professional and courteous.

H

honeybee

Mar 2, 2013

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After many months and dealerships later, I finally drove out of this dealership with an AWESOME car! These people really worked with me and my husband and got us into a car that we absolutley loved and could afford. I really appreciate there kindness and honesty, this is something that I've notice some car dealership are lacking. Shout Outs to Mr. Roderick Sanders for all his help, he was an angle sent from God!

MM

Minivan Mon

Mar 2, 2013

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Thank you Ms. Cheeky for being in communication with us throughout the service process.

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Frank

Mar 2, 2013

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Coville MacKenzie was a great sales person to work with. He was knowledgable but let the product do the talking and was not high pressure. Quality experience and we feel we recieved a very fair deal. Thank you.

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Deemi

Mar 1, 2013

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I appreciate the level of customer service I receive from all the service employees at the Ed Voyles service center in Marietta.

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bowman

Mar 1, 2013

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I have already done this survey, but Dan did a good job fixing me up.

'C

'03 Civic LX

Mar 1, 2013

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Boone was helpful, contacting me immediately to explain the repairs. Major repair to the clutch and 120k service was done within a day with me showing up unannounced at noon. Impressive.

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Chuck

Mar 1, 2013

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Everyone that I dealt with, including Victor Chavarria, did an outstanding job in diagnosing and making the proper repairs to my wife's 2010 Honda Pilot.

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Publius

Mar 1, 2013

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Although I have spent tens of thousands of dollars having cars serviced at Ed Voyles, and although I often get "coupons" offering me 5% off my next service or parts, etc., no one ever offers me that discount if I forget to bring the coupon with me -- or a senior discount. One sales rep did one time, and I have remembered the coupon maybe twice. I guess I'll keep paying....

B

brian26

Feb 28, 2013

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Dan Strousberg is a great service rep. He always is friendly and takes care of me, and has me out the door as quickly as possible. Thanks Dan, Brian Bowman

CO

CRV Owner

Feb 28, 2013

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They were able to get me in and out in the same afternoon with no questions or pushback. Great service!

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Barbara

Feb 28, 2013

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I have always been pleased with the service at Ed Voyles Service Department, and trusted the recommendations for repair. However, on this trip, we were told that my front left headlight was out. I typically drive the car with the headlights on, and I really don't believe that I had a headlight out or I would have noticed, particularly when I pull into our garage. I believe that the headlight was most likely damaged during the recall work since only after the recall work was completed did the service advisor tell us that the headlight was out.

IH

I have no accepted nickname

Feb 27, 2013

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I took my 2004 Honda Civic in for an oil change. They also spot check things like wheel balancing + battery condition. Good thing- my battery was on borrowed time & needed to be replaced. I have bought cars & had Ed Voyles service since 1999. They consistently strive for the best customer service- I recommend them highly.

E

EvanFlading

Feb 27, 2013

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This was the 3rd time in less than 2 years I had to bring my car in. Had to replace the IMA battery twice and both converters. Marcus Waters has always been my go to guy in the service department. The last time I was in it was a little challenging to find out exactly what was wrong with my car. After replacing the IMA battery which luckily was under warranty there were still issues and Marcus always called me back immediately to give me updates on the status. He is personable and yet professional and makes the whole situation of expensive car problems sting a little less.

H

Heather

Feb 27, 2013

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Boone was excellent in getting me in and out of there. We were going on a long family trip, I called in advance and Boone took care of me. I can feel safe knowing the car was looked at before our family trip. Thank you!

DJ

Doc JH

Feb 27, 2013

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I recently returned my leased car and had a great experience getting a new leased car because of Don Marlow.

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newyorkrelo

Feb 27, 2013

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My experience at this dealership has been nothing but the best. My service rep Dan S. knows how to treat his customers and ensure their experience is top notch! I was in and out within an hour for my service, where at other dealers I've sat for hours. Great job!

VC

Vicky's Cart

Feb 27, 2013

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I wish there were adequate words to describe how very thankful I am to be a part of the Ed Voyles family, as that's EXACTLY how I feel. These people are amazing, and from Salesman Larry Calbert to the incredible manager Pete Richards, you will be in THE BEST hands should you choose this magnificent dealership!

L

Laura

Feb 27, 2013

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I am very pleased with Ed Voyles. The car buying process was easy and pleasant. I will definitely service my new car here.

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pappajohn

Feb 27, 2013

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I was notified by phone that there was a recall concerning the drivers airbag.I brought my 2011 Pilot at opening time. I was told that it may take up to one half of the day. Since this is the only car my wife and me have, it was realy nice when Mr Dan Strousberg called me only after a short while to let me know that he would have mine done in a couple of hours.

S

Sasha

Feb 27, 2013

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Love bringing my car to Ed Voyles in Marietta, GA. I always get quick service and the employees are super knowledgeable and friendly. I haven't had any issues thus far since becoming a customer in November 2011.

HF

Honda fit fan

Feb 26, 2013

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Good service and really friendly people. We liked the schedule on Saturdays, it is a real difference with other dealers.

S

SUV/Van

Feb 25, 2013

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See previous posting regarding my experience at Ed Voyles Honda in Marietta, GA. I continue to be very favorably impressed with the level of the--"You Attitude" demonstrated by Ed Price and Kimberly Hethcox when it comes to making customer service a reality--and not just empty WORDS!!

D

DeeDee

Feb 25, 2013

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I enjoyed my experience with Jason Leon. He was knowledgeable, competent and very helpful and considerate. All the makings of a good salesman. I am so glad the dealership finally has car service on Saturdays....Yay!!!!

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Richard

Feb 25, 2013

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I have to say I have been going to Ed Voyles Honda for service to my vehicle for a number of years and have not had less than excellent service. Dan Strousberg is the service consultant I always go to and he always goes above and beyond. Best customer service I get from him when taking my car in for service. I would highly recommend taking any vehicle there for service. Always a pleasure doing business with you all. Please take the time to thank Dan because he really goes above and beyond for Ed Voyles Honda. Thanks.

B

Boopish

Feb 25, 2013

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I am not a happy customer. I am new to Atlanta, and this was my first visit to this dealer. I made an appointment a week in advance; I explained my issue with my car. I arrived at 0845 for my 0900 appt. Explained my issues with my car again. I took the shuttle home (this was the best part of my experienct) and waited for a call to inform me what was going on with my car. A few hours later I receive a call, and was questioned as to the work I was having done. I explained: depending on the work needed, will determine how much work I will have done. To make an already long story short, I arrived back at garage (after 3pm) to discover the only thing that had been done to my car was an oil change, and they still didn't know what was wrong with my car. I think the baton got dropped along the way. I was/am very upset. I am a single women that is brand new to the are; I don't know a soul, and I feel like I am playing Russian roulette every time I get in my car. I am disgusted with my service.

D

dhurtado34

Feb 25, 2013

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My wife and I had a very good experience, and the whole car buying process was overall very laid back. My previous car purchase experiences were not nearly as pleasant.

M

Marietta

Feb 25, 2013

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John Rainbow was the sales associate. He was very aggressive and constantly followed my husband and I through the parking lot. He was politeness was not sincere or genuine. This was evident when my husband called back to ask a question about the car purchased, he was rude, brief and inconsiderate. He pretended to be very attentative while we were purchasing, but he would not even give us the courtesy to answer simple questions and help us find solutions regarding the automobile we purchased from him. I would not recommend anyone to use John Rainbow at that dealership.

MB

Ms Brown

Feb 25, 2013

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LeMarcus was very courteous and displayed exceptional customer service skills in keeping me updated on the status of my repair.

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sunshine

Feb 25, 2013

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Fast efficient service - advisor was very hepful and courteous

LM

Loving my little Fit

Feb 24, 2013

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Always a pleasure visiting these guys. They always treat me with respect and kindness - traits sorely lacking in most businesses today.

K

Kenxxxxxxx

Feb 23, 2013

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I drove away after my car's servicing was complete and got about three miles when I had to pull over for a flat tire. When I called the Service Department I was told that I probably drove over something and they couldn't help me unless I brought the car back in. I called AAA and they came out in 20 minutes and replaced the tire with my spare. After looking at the tread and sidewalls with the AAA Mechanic it was concluded that the tire had not been punctured. I then drove to Discount Tire, and not back to the dealership as suggested by the Rep on the earlier call. The people at Discount Tire didn't find any punctures in the tire confirming what the AAA Mechanic had thought. The conclusion for the flat tire was that the Honda Mechanic had improperly replaced the stem cover that resulted in a leak from the tire. Most likely, the Honda Mechanic did not properly tighten the cover that goes over the stem head. The Customer Service Rep at Discount Tire recommended replacing the tire as a safety precaution. I took his advice and got a new tire.

HC

Honda CRV fan!

Feb 23, 2013

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Jason greeted us cheerfully on a cold, rainy morning and checked out our car information, made recommendations to us as to what was needed, gave us an approximate time our CRV would be ready, told us where to wait, and came in with more car information as to an additional service that he recommended. He alerted us when the car was being readied for us and took us over to the office where we paid our bill. He asked if we had any questions, gave us his card and made us feel quite good about our experience at Voyles Honda!

GP

Ga precious

Feb 23, 2013

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I was very impressed with the Customer service I had at Ed Voyles Honda Dealer. I kept telling other auto company there is something wrong with my battery and it always checked out ok. I went to a Honda dealer service department. Jason greeted me with a smile and said they will get to the bottom of the problem. Jason, called me several hours later to tell me my battery had decent life left but my cables were corroded causing the problem I experienced. Thank you Jason and Ed Voyles for helping me out!

2P

2 Pilot Mom

Feb 23, 2013

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I was greeted promptly, and my car was serviced well and quickly.

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Touring

Feb 22, 2013

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Excellent service. Everything was explained to me in detail. Dan was the BEST !

RR

Rev. Rob

Feb 22, 2013

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Dan Strousberg is "the man" once again! In spite of being out of work for three years, he has helped me to stretch my auto budget to keep everything in tune. With five more Dan Strousbergs, you'll put every Honda service department in the Piedmont out of business!

A

Anna111

Feb 22, 2013

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Good service, they are quick to handle the issue, and patient when explaining details on the recommended service. I had an issue involving insurance company - they helped me a lot with all required paperwork, estimates and coverage approval. Repaired quickly a complex problem I come to Ed Voyles Honda for regular maintenance (oil change, etc.), and was changing my tires here as well

L

Lovemycivicchick

Feb 21, 2013

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I bought my car from this dealership and always have my car serviced here because I feel confident they will tell me the truth. Highly recommend this facility!

R

Robby

Feb 21, 2013

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Excellent experience!! Excellent experience. Excellent experience, Excellent experience.

S

Shawn

Feb 21, 2013

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Great group of people to work with!!!!! Made sure i rode out with something while they gave the car i bought four new tires!!!! I was able to get exactly what i wanted and it was even better in person and happened to be a limited edition!!!!! Thanks guys!!!!

M

Mack1

Feb 21, 2013

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The customer service is extremely well, especially the rep, Marcus. I like dealing with Marcus because my trip doesn't feel forced. H explains everything without me wondering if I'm being up sold or any services that are not necessary.

OM

Odyssey mom

Feb 20, 2013

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I was shopping for a 2013 odysssey Elite and wanted to trade in my 2010 touring. Visited Gwinett with whomi have purchased my last TWO Odysseys and they were totally non-compeititive with their pricing. ED Voyles has my business now for life

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Teacher

Feb 20, 2013

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Customer service was awesome! Oil change and recall was quick and reasonable ! Thank u ed voyles for continuing the oil change program for teachers!

AK

A K G

Feb 20, 2013

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I came in to get a recall taken care of. The process was quick, smooth, and they didn't try upselling anything. Thank you!

A

Arika

Feb 20, 2013

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Very goood service. Friendly staff. Will always come to this location.

HF

Honda Fan

Feb 20, 2013

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I went in not expecting to make a purchase today, but in the very near future. The people I worked with were very pleasant and helpful and did not pressure me. Both Matt and Cory made it a very easy decision to just do it! And, Dan Strausburg, as always, is a pleasure to deal with. I have a new CR-V! :-)

2C

2010 Civic

Feb 19, 2013

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They do what they say there are going to do and they take care of your Honda.

SC

Satisfied Customer

Feb 18, 2013

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I made a morning appointment for an oil change and window regulator replacement. I was only there a little over a couple of hours. The service performed was great. My Associate Marcus took very good care of me too. He handled my credit card transaction, since I'm handicapped, and helped me to and from my vehicle! That meant so much. Thanks again Marcus!!!

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Karen

Feb 18, 2013

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I have been taking my car to Ed Voyles since I bought my car nearly 6 years ago. I have used their service dept and the body shop. Both have very timely and quality service. I almost always request Dan Strousburg in the service dept. He provides excellent service and positive attitude. He makes the processes as painless as possible. I can't say enough great things about him. I have also used the transportation services offered during repair and it is always reliable.

GB

Grandmother B

Feb 18, 2013

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Service is always excellent at Ed Voyles. The only issue I had was trying to get back to pick up my car. I had forgotten what the "cut off time" was for the shuttle to pick me up. Plus, I had gotten so busy at work that I lost track of time and did not call until 4:50 to check on the car and ask for the shuttle service. Had to get the driver numbers from the Service Writer, because I had forgotten to ask for a card from the driver (Jim) that morning. Jim was not answering his phone since he got off at 2:30. My only choice was to call Tom, who told me I was too late and out of luck for him to pick me up. I mostly angry at myself because I failed to put my car as the most important item of the day. I got a ride from a co-worker, who had to go out of their way to get me there, and all turned out well. Complained to Gregg Gibson, who patiently listened to me and he then offered me his card and said if it ever happened again to call him and he would see that someone picked me up from Sprint at Cumberland Mall/Akers Mill Rd area. He said he would speak to all involved the next day, too. This is all mainly my fault and I know you cannot make exceptions for someone who calls in too late, but it wasn't like I was any more than 10 minutes (in bad traffic) from the dealership. It would have been nice to be a little compassionate since I was spending around $1,300 to get several things done to my car.

LB

Love Bells and Whistles

Feb 17, 2013

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This is my second Honda, and I havent had anything less than great service all the way around from Ed Voyles. This includes from the time they were purchased and all the routine services my Honda needs. Thank you for all you do.

HO

Honda Owner

Feb 17, 2013

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The service department experience was overall a good experience. Everyone is very helpful and quick to respond to any concerns and questions you have. Luckily all I have had to have done is oil changes and tire rotations. The facility is very clean.

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Vans/odyssey

Feb 17, 2013

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What a blessing to do business with Ed Price and Kimberly Hethcox--it is most unfortunate that all car dealers do not have employees of such integrity!!!

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llightner

Feb 17, 2013

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Ed Voylesis a professional, customer related, business. At every step of our buying process, this dealer excelled in professional handling of us as their customer. The dealer had the aire of a family business that welcomed you into their home. Everything promised was deivered with great care and follow-up.

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Pattysh

Feb 17, 2013

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My check engine light is always on. I knew the repair could be extensive & costly. The needed repairs were outlined &explained in a way that the work could be done in stages so that I could more easily afford it. The more urgent repairs were done the next day & with discounts were priced within my budget. I will return in 2 months to have the remaining repairs done. My only complaint is that the waiting room was crowded & cold.

LT

Less than 5

Feb 17, 2013

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The gentleman that assisted went above and beyond in answering my questions/concerns. JH

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Porsche

Feb 17, 2013

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I would rate my service as average, especially since I traveled from out of the state with a rented u-haul auto carrier on hopes of a purchase. I expected better customer service. It was as if I was doing the used car dealers a service. The finalization was quick and uneventful. I came with good credit and received a good rate, but, monthly payment was no fun negotiating!!!

S

SnowW

Feb 17, 2013

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Always take my car into Ed Voyles Honda for service because I'm treated well, greated promptly, and my car is fixed right everytime.

LO

Lover of cars

Feb 17, 2013

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The staff was courteous, knowledgeable and communicative. The experience was top knotch.

C

Crafty

Feb 16, 2013

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I am thrilled and confident with the services received at Ed Voyles Honda.

HL

Honda Loyalist

Feb 16, 2013

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My current Honda incurred a problem as I approached 200k miles that was going to cost a pretty penny to repair. The sales and finance team worked with me on a trade in value in order to give a few options; make the repair or purchase a new vehicle. I love the Honda brand and the team at Ed Voyles made my choice an easy one. Proud (and happy) owner of a 2013 Civic.

CF

CRV fan

Feb 15, 2013

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Customer service was great. Friendly and efficient staff, overall experience was very enjoyable and easy.

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KenKab

Feb 14, 2013

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I enjoyed the services and the friendliness. Everything was well communicated.

QO

Quick Oil Change Fan

Feb 14, 2013

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I was only in the service bay for roughly 45 minutes. They changed out 2 brake light bulbs and changed the oil in no time. Very satisfied.

L

lifegame

Feb 14, 2013

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Jason was very helpful and went through the process and explained what was needed and ensured the service was completed in a timely manner. Thanks for your help

AG

ATL Gal

Feb 14, 2013

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Excellent customer service! I was greeted with a friendly smile and a willingness to provide me with great service.

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Waldo

Feb 13, 2013

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My visit was, hands down, *the best experience* I have ever had getting my car serviced. From start to finish, Dan Strousberg was fantastic. From him attentiveness when I arrived, to showing me around the facility, to keeping me up to date on my car, to keeping me going with fresh coffee, I was completely bowled over. As long as Dan is there, I will be bringing my car to Ed Voyles Honda from now on.

I

Independent

Feb 13, 2013

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My Honda Accord is over 13 years old. I have only used Ed Voyles Service Department for all service issues since day one. That is why I think my car is holding up so well with very few repairs ever needed. I would never go elsewhere.

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nictown

Feb 13, 2013

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Associate Marcus was very kind and prompt, did not feel like he was just trying to sell me stuff I don't need.

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Chris

Feb 12, 2013

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Oil was cahnged and brake light repaired in a timely manner.

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RobertD

Feb 12, 2013

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Service advisor, Victor has great soft skills. Pleasant experience as usual and fast. I will continue to drive from the southside of Atlanta to have my Honda serviced at Ed Voyles.

R

Robblack

Feb 12, 2013

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The drive was a little far, but when I made it, it was well worth the drive.

JM

Jeff mills

Feb 11, 2013

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Marcus is awesome. I always receive top notch service from him.

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Janet

Feb 11, 2013

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I was very pleased with my service,algthough I had to wait a long time and it was rather expensive.

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Simone

Feb 11, 2013

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I receive top notch customer service each time my car is serviced at Ed Voyles Honda on Cobb Pkwy. Thank you.

SC

smart consumer

Feb 11, 2013

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I am not happy with how I was treated at your service department. I went on 02/09/2013. I had an 8:00am appointment to get my first oil change and tire rotation. I was first greeted by a nice middle age lady. I do not know her name, ( she did not tell me) She was more intersted in upselling me on an oil additive. She then said my appointment was with someone else. I waited for 2 hours. Victor then called out my last name and said my car was ready. I have a service plan and they tried to charge me over $90 for this service. I told them about my service plan and I then waited another 10 mins for them to call my bank to see if I was paying for a service plan. He came back finally and I had to pay for that additive they put in my oil. I do not like how I was treated. I was never introduced to the service rep. I only know his name by the paper I was given. No one asked if I had a service plan. I feel 2 hours is ridiculous to wait for an oil change when you have an appointment. I could have gone just down the street from my house, gotten my service, waited only 30 minutes and only pay $30. I am not happy and I will tell all of my friends not to go there for service. I wish I had not gotten the service plan because it is expensive and you are treated poorly because of it.You have a wonderful sales department, but your service department is no service.

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vanmom

Feb 11, 2013

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They called regarding a recall on my van. When I brought it in they examined it in a timely manner.

R

Reader

Feb 11, 2013

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I was asked to come in for a possible recall repair which, it turns out, my car did not need. Since it was time for an oil change, that was done in about 30 minutes, my fastest time there. And everyone was super friendly. Best visit yet.

R

rcdavis452

Feb 10, 2013

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Patrick did a great job. We were looking for a first car for my daughter. Patrick was very patient over a 1 week period. He showed us several options... multiple price ranges... and let us drive each. His friendly and courteous manner brought us to the conclusion that a small increase in the price would yield a better value in the long run. Patrick is just a really nice guy and I would recommend him if you want to car shop the old fashioned way... without the high pressure tacitcs I have come to expect.

A

Ankur

Feb 10, 2013

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The service advisers/managers at Ed Voyles are some of the nicest and well-informed of any I have dealt with at a Honda dealership. Given the high volume of work they do, the service was completed in a pleasantly short amount of time. There's not much to do while you wait, but I would absolutely recommend them for future services.

OH

Only Honda's for Me!!

Feb 10, 2013

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I came in to get my oil changed. I was in and out in about an hour which beats the Saturday rush. They gave me the stats on my car and provided quick, friendly service.

H

Hummel

Feb 10, 2013

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Service tech was not very knowledable. I don't think he cared about my issues

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trudyhair13

Feb 9, 2013

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I do not know the name of the lady that greeted me at the beginning. I have to say, she was nice, but I had made an appointment in advance for my service and it was apparently with someone else. All I was getting was the first oil change and tire rotation. I have a service plan that I am paying for. I found out the person on my case was Victor Chavarria. He never introduced himself to me.I waited for two hours just to get an oil change with an appointment. I was then charged over $90 for this oil change and tire rotation. I pointed out that I had a service plan. I had to wait at the cashier for the service rep to come back and check on it. I waited another ten minutes for him to make a couple of calls on it. Finally I was still charged $22 for an additive that I did not know I was going to have to pay for.I am unhappy with my service. For one thing, why do they not ask when you come in if you have a service plan. That would eliminate any problem like this. I feel that two hours is too long to wait for just an oil change. My time is worth alot to me. If this is the type of service I am going to continue to recieve, I am going to have to rethink of ever getting a honda again and paying for the service plan. Also, on my paperwork, it gave the millage of my car when I came in. It listed the same millage when I left. It stated that it was the same. When I got into my car, it had been driven 3 miles. The paperwork was wrong. I know that is petty, but I feel it needs to be accurate.Thank youAn unhappy customerTrudy MitchellFebruary 9, 2013trudyhair13atbellsouth.net

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beanstalker

Feb 8, 2013

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Bought a used Honda from Maurice. He did his job which was to negotiate price but we reached a deal I think we were both satisfied with. He was always friendly and made himself available after the sale whenever I had a problem.

J

jackrabbit

Feb 8, 2013

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great job to my service advisor,Icame in for a oilchange and i was out in less than 30minutes.

J

james

Feb 8, 2013

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The repair was due to a Honda Recall Notice re: low beam lights. The repair was made and they noticed that I had a headlight out. Service called me about the headlight with the cost of the repair and time the car would be ready for pickup. We agreed to the repair and picked up the car later the same day. Suggestions were provided for additional repairs, which were not done at this time.

LE

Loyal Ed Voyles Honda Customer

Feb 8, 2013

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This is our 5th purchase through Ed Voyles Honda. We always deal with Chason and Damon and they're by far the best in the biz!! Roy & Corey, the guys that did our financing and paperwork were wonderful and did everything in their power to give us the best deal possible! I will always return to y'all and refer all my freinds and family!!

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Dottie

Feb 8, 2013

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Matt Clark was our salesperson for our Honda Accord. He was so helpful and knowledgable about the process and the car. Before we left in the car he went outside with us and got in the car and showed us how everything worked. He also programmed my phone so I could use the Bluetooth. It was a great experience and would recommend this dealership to anyone without a second thought.

F

Forrest

Feb 7, 2013

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I had a great experience with the service department. Boone was very helpful and they completed the service in half the time. The mechanic who worked on my car was also very knowledgeable.

J

Jules

Feb 7, 2013

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I've always had a positive experience getting my oil changed at Ed Volyes. The people are friendly and provide great customer service. I am in and out fairly quick and never have to wait. Definitely will be returning for more:)

KN

Kay Newman

Feb 7, 2013

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Ed Voyles Honda Service did a great job to replace my key/key fob earlier this week when my key was stolen. They worked quickly and efficiently and I was so appreciative. Many thanks!

H

HungP

Feb 7, 2013

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Marcus Waters provides excellent service Marcus Waters provides excellent service

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Percival

Feb 7, 2013

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great repair service thanks for everything have gone there 20 years

A

Andrew

Feb 7, 2013

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Overal the experience was very positive. Probably the best car buying experience I have had. Elon, the salesman, was very helpful and personable. He was not pushy in the least bit and helped us through the buying process. I would definitely recommend this dealership compared to others I have dealt with.

LM

Lax Mom

Feb 6, 2013

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Helpful & courteous. Explained what was needed and the timetable for when additional work needed to be done.

LD

Lady di

Feb 6, 2013

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Great customer service in and out less than 1 hour.

S

Seattle

Feb 6, 2013

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Dan was my Service Advisor, best one in (2) years. He seemed liked he actually cared and didn't blow off my concerns. Please keep Dan around, he is one of your best Service Advisors.

H

Honda

Feb 6, 2013

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Jason was great during the service of my 2013 Honda Accord.

PP

Photog Phanatic

Feb 6, 2013

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Mr. Manner is super and nice, too. I can count on him and quality service. I'll be back.

=

=======

Feb 6, 2013

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Jason Leon, Service Consultant with Ed Voyles Honda greeted me with a smile and provided excellent customer service. He patiently explained and advised me of the repair services need for my vehicle. I like the people at this dealership because they show interest in me as a customer. My friends gave them to me as a referral. Good customer service is a rarity these days. Please do not sell or share my e-mail addresses.

J

JayMI

Feb 6, 2013

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Was very pleased with the entire process. Thanks for your quick service!

C

Cindy

Feb 6, 2013

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Kimberly was very knowledgeable, nice and great service.

NA

Not applicable

Feb 6, 2013

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Very thorough and helpful shop advisor Ms. Kimberly Hethcox. Great explanation of items in question.

E

Elizabeth

Feb 6, 2013

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Brought my minivan in for oil change and checkup. Car was taken immediately for service. Even when it was discovered the battery needed to be replaced, the service was completed very quickly. Courteous and helpful service by all. Thank you!

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Wesley

Feb 6, 2013

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I brought my Odyssey in for an oil change. Dan Strousburg was extremely helpful and efficient. My car was finished in 30 minutes.

*

*****

Feb 5, 2013

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My experience purchasing a new vehicle from Ed Voyles Honda was nothing short of outstanding. I came in to look at and possibly buy a new dealership vehicle that was never registered and had a few thousand miles on it. That particular vehicle was sold and I did not even want to consider a new vehicle as I was not comfortable with the sticker price. In a matter of minutes, my sales consultant Josh Mathis offered me a new vehicle with zero miles at a price lower than the dealership vehicle I originally came in to look at. I was shocked at getting such a deal. There was absolutely no haggling on purchase price or any pressure to buy. My sales person Josh just wanted to know what I was comfortable paying for the vehicle and he made that happen. I have never had such a stress free experience buying a car. I wish to thank Josh for his help and look forward to making another purchase from Ed Voyles Honda in Marietta, Georgia.

T

Teacher

Feb 4, 2013

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Ed Voyles contacted me regarding a recall on my 2011 Odyssey. They were able to get the van in right away to ease my mind as it was a safety recall. All the work was completed quickly with no hassles. Terrific!

HA

Have a Fit in Smyrna

Feb 4, 2013

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A12 Service on my Honda Fit. Received a 5% off coupon in the mail. Was told that my car did not need one of the filters that was checked for this service code. Between the coupon and the filter not requiring replacement, I spend about $40 less than I had expected. Nice surprise! I wanted on the car and they completed the service in about an hour. Overall very satisfied

S

Samara

Feb 4, 2013

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I had a warranty paint job done, and they did the roof of the car, and it was clearly other spots on top of the car that was chipped and faded but they only just did what they were told and roof only. So on the top of the doors there still is fading and chipping. But since it was a warranty job I didnt complain when I picked the car up. And since it was a warranty job, the paint shop felt they didn't have to go above and beyond.....

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Dennis

Feb 4, 2013

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Even though I rated this dealer as good instead of excellent it is the best Honda Service and Repair shop in the metro area. No matter where I buy my Honda, I will always bring it to this dealership for service. In the past I would have given it an excellent rating but a few things have changed. The tech are still friendly but not as helpful as they used to be. My car didn't get the usual spray of water (not really washed) after the service. No bottled water was offered or any mention of coffee (tea in my case) in the lobby area. I like this dealership a lot although I've only bought one Honda here. All the rest have came from different dealership within the metro area and never the same one twice. Wish I could just buy my car straight from Honda without having to deal with a salesman. Thanks for the opportunity to comment. Dennis R. Sewell.

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Alisha

Feb 4, 2013

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I received great customer service as always from the entire team~

J

JohnPB

Feb 3, 2013

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Marty Hammerman is an excellent salesman. Ed Voyles Honda is lucky to have him. I have purchased more than 25 cars over the last 30 years. This was the easiest, most professional car transaction I have ever experienced.

A

Amanda

Feb 3, 2013

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Had a last minute oil change I needed to get done and was so impressed at the friendliness and helpfulness of the staff. Way better than some other places I've been!

R

RachelLowery

Feb 2, 2013

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Having recently been in a head-on collision, I had been searching for another Honda Accord at a reasonable price. Tim was friendly when I called in and double-checked to make sure that the car I was looking for was still on the lot.He was patient with me as I went over every square inch of the car, ensuring that everything "checked out". When it came to pricing, he worked with me on this as well, understanding my situation and making good on his promise during negotiations. He also helped me get my rental back where it needed to be. I'm extremely thankful for his help and customer service.Thank you!Rachel

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Tasha

Feb 2, 2013

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The financing part of the buying process should be faster. The staff was very friendly. I didn't need financing through the dealership. However, it still took quite a while to complete the process.

HO

Honda Owner Since 1997

Feb 1, 2013

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I have been servicing my car at Ed Voyles for several years. Why doesn't Ed Voyles price match tires? I was given a quote of $375.50 for two Michelin tires. At NTB, the same tires are $263.98 for a pair.

LH

Loyal Honda Owner

Feb 1, 2013

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I am on my fourth Honda Accord and, regardless of where I purchased them, I always go to Ed Voyles for service and/or repair. The people there are so nice, the work gets done competently and quickly and the waiting room is comfortable and spacious. The last time in for regular repair, the technician found and made note of a needed repair that was under warranty. I was very pleased with the honest disclosure and the way it was handled.

R

Robert

Feb 1, 2013

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Lied about electrical problem and said it was a plastic bag providing no proof. Did not repair work insufficent work alraedy performed nor took responsibility. General Manager offered unacceptable solution and made me feel like he was doing me a favor. Did not accept my need for new paint years ago and now accepted it then made me feel like they were doing me a favor by doing thier job. Always treated poorly and made to feel incompetant bordering on abused.

MM

My Mountain Air

Feb 1, 2013

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Greg Sneed did a great job. Thanks to Jason and finance guy who completed my purchase.

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Paraboz

Feb 1, 2013

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Shop guys are always excellent. Good recommendations and good service

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pinky

Feb 1, 2013

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Good quality service, very easy and relax and painless.

C

claire

Feb 1, 2013

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All went well except. The person signing me in was new and did not know that the recall woulesyd take hours. Not her fault. Also, after the work was completed, they sprayed the car with wather (assume this is a curtesy wash) but it made my car filthy. The recall was the locking system on the door and the driver's side window was all smudged and took some time for me clean it at home. One look at the interior of my car and you know I'm a clean freak. Again, service was good. Your best feature is new car sales especially Linda Strickland. We have purchased three cars from her. She rocks.

NR

No Referral Paid

Feb 1, 2013

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After working with Elon, I was advised I would receive $200 for any referrals received. I sent Dontrae to purchas a vehicle and he did. He worked with someone else but put me down as a referral. I've called Elon, a sales director, and a customer service agent all with no results. Do not expect a referral unless u TAKE them and cosign for the car bc they will act like they've never heard of the policy.

HC

Happy Customer

Jan 31, 2013

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I purchased a used car from Ed Voyles Honda. My sales man, Terry Hixon, was very helpful and showed me exactly what I was looking for. He was very pleasant to work with. If you are looking for a used car I would definately recommend Ed Voyles Honda and Terry Hixon for your sales man.

G

Grandmother

Jan 31, 2013

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Everyone was very helpful,courteous,knowledgeable.our family currently owns six Hondas. We have been doing business with Ed Voyles Honda for 15 years and will only do our car buying from them. They are the BEST!

A

angel

Jan 31, 2013

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excellent service visit.Dan is real good service manager.

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lewie

Jan 30, 2013

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Gregg was a very knowledgeable salesperson he knew the answers to our many questions and really knew the honda civic that we bought

K

K-boogie

Jan 30, 2013

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My wife and I have been coming here forever and the customer service is always top notch, rather its DAN, BOON, MARCUS WATERS, and most recently DEBRA CHEFFY whose the sweetest little thing. Also the guys who actually drive the cars off and bring them back when the service is done are fantastic and personable. The other thing we really like is when assesing vehicle repair they stick to what it is actually needed at that time, and not offering service you don't need. They don't push anything. If you need it, get it, if not, they tell you when you will need that service in the future. That alone will keep loyal customers, not only in the current Honda's they are in needing upkeep, but also when they are considering that next Honda purchase. That's what it is all about at the end of the day. Why go somewhere new, when the service we are currently getting is getting job done...and then some:)

OO

Odyssey Owner

Jan 30, 2013

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I returned to Ed Voyles Honda for a scheduled oil change and was able to use a complimentary service voucher for a previous visit that took unusually long. I was greeted by an extremely friendly and approachable Kimberly, and she had me back in my car in less time than she estimated my wait to take. Dan made a point to find me and thank me for returning to use the comp card and was friendly as usual. My visit revealed additional service necessary for my vehicle, but I never felt pressured to spend more than I could afford at that time. I was presented a plan of action by Kimberly, highlighting the most critical maintenance to perform first, and she made sure I understood the nature of the repairs and saw me out. I'd like to thank her for her friendly, honest, and professional nature. These are the qualities that make me pass my local Honda dealer for the top level service and attention I receive at Ed Voyles.

M

Mikey

Jan 30, 2013

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I really needed help replacing my car and you came through. Larry and the finance manager were great and went above and beyond duty. At one point I saw Larry cleaning the license plate from my old car. The finance manager found a company willing to overlook my poor credit and help me. I thank you so much and do not want to buy a car from anyone else ever. M. Campbell

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Dottie

Jan 29, 2013

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a well oiled machine. Great experience. Would recommend this place to my friends

PR

Previous repeat buyer

Jan 28, 2013

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We have purchased three vehicles over 10 years from this dealership, had extensive body work done on one after a wreck, and had nearly all routine service performed here. Sadly, the customer service has decreased in quality with every transaction. The last salesperson we had was very disorganized and we had to keep pushing to keep the transaction moving. He then berated me when I gave him a less than stellar, but honest (anonymous I was told) review. The service reps have gotten apathetic and disinterested in helping and the quality has decreased. When we had the wrecked vehicle repaired, we had to bring it back 3 times. The first two were because the dash lights weren't working. I would think that would be easy to check. From a repair/maintenance standpoint, they only want to upsell on an item. When I had my husband inquire about some of the recommendations, they quickly backed down after giving me doom and gloom scenarios if I didn't purchase what they were recommending. The dealership previously gave incentives to use their service department when a new vehicle was purchased (3 free oil changes, discounts, etc.). After my purchase, I inquired about them from my salesperson, he said they were contingent on his good review (which as mentioned above, was honest, but not necessarily stellar). It is just such a disppointment to see what a stellar dealership this was 10 years ago to where it is today. You really felt like they went the extra mile with personal service in the past and now you just feel like a number.

6

6yrcustomer

Jan 28, 2013

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After straying away to other auto service businesses, I was happy to return to Ed Voyles. I came on a Saturday afternoon with no appointment and was able to receive my service in a timely matter. Jason was friendly and very informative. He even provided suggestions for completing my future required maintenance sevice in a way that would be more cost efficient for me.

IM

In market for used

Jan 28, 2013

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My sales advisor, Damon, did a good job of providing all the different vehicles in my price range and was also candid about vehicles that may have had issues. There was not pressure to buy.

HO

honda owner

Jan 28, 2013

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Took 3 hours when service was supposed to take 30 min . then they rotated my tires and tightened my steering wheel way too tight.

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Steve

Jan 27, 2013

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I had Ed Strodsberg as my service advisor. Extremely courteous and professional. He is top-notch.

M

Maryetc

Jan 27, 2013

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Talking with Pete Reynolds and working with Don Marlowe made purchasing my new Honda Civic such an easy and pleasant experience. Service was incredible to me in that I was picked up and returned along with my new car to my home. Both Pete and Don had taken my situation, concerns, and what was important to me into consideration. I very much appreciate them and have already raved about Ed Voyles to my friends.

ML

music lover

Jan 27, 2013

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I am a fan of Ed voyles honda. I the salesman Don was really friendly, helpful and honest. I like that about him.

SC

Satisfied Customer

Jan 27, 2013

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Worked a deal on my new Ridgeline that was right on my target. Trade in was very fair and exceeded another Honda dealer by several thousand dollars.

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phani

Jan 27, 2013

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I appreciate the way enginner/mechanic explained the need to change the timing belt.

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lynne

Jan 27, 2013

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Price of car went up when we got to the dealership. All of the additional costs should be told over the phone!

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wgabrock

Jan 26, 2013

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I went to Ed Voyles because they were endorsed by BBB. I was not disappointed. Don Staples found my car, let me test drive, took some notes and called me back with answers. I went back that afternoon and made purchase. I had a trade and needed to finance and everything went smooth. I was offered many different financing options with or without warranty. I was never pressured to buy warranty, or gap insurance. The whole process took about two hours. Thanks Don and Cory, I love my new Civic.

K

Kathleen

Jan 26, 2013

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I've been taking my 2000 Civic to Ed Voyles Honda's Service Department for most of my car's life. Marcus Waters always provides excellent service and goes above & beyond to save me money and to go over any repairs that my car needs. Keep up the great work!

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Tennis Gal

Jan 26, 2013

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The Service Dept. has friendly and knowledgable staff. I have been coming here since I bought my Civic 6 yrs. ago.

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Ani125

Jan 25, 2013

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Scheduling was easy and service was quick ,easy and painless...

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Barty

Jan 25, 2013

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Excellent service from very knowledgeable and friendly staff. I would highly recommend this dealership for buying a Honda. Salesperson Josh Mathis could not have been more helpful.

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Frankie

Jan 24, 2013

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My wife and I have been interested in a Honda Accord for a year or two because of the information we received on its performance from our son. He has two used Accords and highly recommended one. We have a friend employed by Ed Voyles Honda and she recommended that we see Don Marlowe as a salesman to contact. We were very pleased with our transaction with the dealership and with Mr. Marlowe. We will definitely recommend the two, EV & Don to our friends.

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Daniel

Jan 24, 2013

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The process was easy. The wait wasn't too long, and they warned me about upcoming maintenance that didn't necessarily have to be done that day.

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TCraig

Jan 24, 2013

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This is the third car I have purchased from Gabriel at Ed Volyes Honda. Gabriel's customer service is top notch and he works hard to make sure the process runs smooth.

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Marcie

Jan 24, 2013

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The team was excellent. I had lost faith in Honda based on my experience with Nally Honda. The team at Ed Voyles made me feel confident in Honda again. I will take my car here eventhough, its farther away from my house. I trust this location.

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Steve

Jan 23, 2013

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I worked with Larry Calbert on the 19th. He was very helpful. Excellent product knowledge and was a pleasure to work with. Ended up buying two cars that day.

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Joseph

Jan 23, 2013

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The process was straightfoward with no surprises. I would buy again from Don and Ed Voyles.

HL

Honda love

Jan 23, 2013

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I wouldn't think of using any other dealership than Ed Voyles. I've been in five Hondas and used this dealership every time. I will continue to use this family run business and recommend them to any one needing to purchase a new or used vehicle.

PJ

plain jane

Jan 23, 2013

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I am very happy with my experience with Ed Voyles Honda and especially with Don Marlowe.He was very helpful in showing the Pilot i was interested in and explaining every detail about the car. It was my first time in a Pilot and first time i drove one. I am so happy with it and love driving it. I expect it will last forever! Don was helpful with all my questions. He is a asset to Ed Volyles and i would recommend him to anyone i know. My daughter will be buying one soon. Thanks for the great service.The second day i had thwe Pilot a rock hit my windsheld and Don helped us with repairs at your dealership and service was fast and got car back in a timely manner. Thanks Ed Voyles.

JS

Jonathan Swartz

Jan 22, 2013

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We were so pleased that we came to Ed Voyles. They treated us like royalty. Gabe was awesome and made the purchase so easy and stressfree.

LM

Love my civic

Jan 22, 2013

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Job ws excellant finihed day early..always had great service at ed volyes..

NN

N/A N/A

Jan 19, 2013

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Outstanding, from my inquiry call - to setting the appointment - to their call when finished - to the cashier - to picking up a freshly washed car.

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Patricia

Jan 19, 2013

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My customer service rep was great...Boone. I got alittle upset when he told me I might have to pay for diagnostic but he handled it great and I was not charged as I have a 2012 civic with ext wty. The TIRE PRESSURE light came on and would not turn off even with more air in the tires. The repair done was "relearned" and not a new sensor. Two hours after I left the light came on again. Did not have 2 hrs to wait again in repair shop. I need to get back and they need to replace the sensor. Light is still on !!!!!!!!!!!!!

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Markz

Jan 19, 2013

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It was a few years ago, I brought my car for service. At the end of the day I was told somebody hit my car and it needs to be repaired. Yes they repaired it But I was treated very unfairly. I complained to the servicec department manager, his response and treatment was even worse. I have no choice but to stil service my two cars with them , it is the closest Honda Dealership in my neighborhood. You asked ,and I had to respond .

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johnnie

Jan 18, 2013

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The agent was very courteous. The oil change was done very timely.

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Customer

Jan 17, 2013

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The rep I had did a good job of keeping me informed during the repair process. I wasn't just left sitting to wonder what was going on. I appreciated his consideration.

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Roberto-L

Jan 17, 2013

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brought in my car for this repair. Victor and his manager helped me through the process of talking to Honda America and setting up an appointment to fix the A/C compressor clutch (Honda America extended the warranty/recall, for a failure issue). It was easier to deal with the service dept than dealing with a rep at Honda America. Very satisfied with the service.

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nickname

Jan 17, 2013

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This dealership took great care of my old Honda for 11 years and now have extended that wonderful care to my new Honda!

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a w teach

Jan 17, 2013

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Great work from everyone on the service writing to repair work being completed on time.

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David s

Jan 9, 2013

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Chason pendley did a wonderful expierence buying my vehicle. He used all resources and expierence with finance companies to help get me the best deal possible. David pilgrim was also took part in helping explain the buying process which other dealers never took the time to do. At the end of the day I walked out with the satisfaction that I recieved the best deal and service possible. Ive reccomended them to multiple people and drive a vehicle I will be comfortable in for years to come. I now know where ill buy next time.

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ATLgirl

Jan 8, 2013

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I have been taking my 2001 accord to be serviced here for years and have always felt comfortable with the entire staff. They are always nice and haven't ever made me feel pressured to do or buy anything for my car I didn't want to. I appreciate the consistency of the service here!

HL

Honda lover from now on

Jan 8, 2013

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Very happy with buying experience we had bought a used car about 2 yrs ago and decided to rerurn to Ed Voyles. Colville McKenzie was very professional and informative through the whole process.

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Bubba1963

Jan 7, 2013

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Loved dealing with these guys, helpful with the selection of the model to best fit my needs. Stress free when determining the final price and great at showing all the features on the car.

EM

Executive mom

Jan 7, 2013

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Karlton was very polite and listened to my needs. By the time I got to work (via the shuttle), my car was already looked at and the items needing attention were discussed. The car was ready by the desired hour.

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HondaCivic

Jan 7, 2013

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We bring our car to Ed Voyles Service Center for everything. They are professional, helpful and relatively fast. If there is a long wait you can use their wifi in the customer lounge or be shuttled elsewhere.

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sappcrv

Jan 7, 2013

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We drive over 50 miles to buy and service our Honda's at Ed Voyles Honda because of their wonderful customer service.

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david

Jan 6, 2013

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Service done quickly and well. Service rep was slow but thorough and informative.

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Elizabeth

Jan 6, 2013

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Every time my husband goes he is given much better and faster service than me. I think Honda should hire more women service managers who appreciate time constraints for fellow women. Even to get an emissions test, I have to wait. What is the point of making appointments when I still have to wait?

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Retired

Jan 6, 2013

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It is difficult to assign a rating to the quality of the repair since all the tasks were routine maintenance that did not materially improve the operation of the vehicle.

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Slobadon

Jan 6, 2013

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I came in to get 4 tires mounted and balanced, I also wanted to get 2 original tires back. That was done very well and at a great price. Next I wanted an oil change and I had brought my own filter to use. That usually means a discounted oil change cost to me. I got to the check out counter and the lady told me my price, I handed my card and then looked at the details on the bill. I was charged for the filter that I gave the service writer. After a Void and re bill my cost was dropped. Took an extra 15 min of my time and I'm still wary as to if my filter was actually used. I had the older A01 filter, and the A02 was on the bill.

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Accord

Jan 6, 2013

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The service I received was great as it has alway been when I go to Ed Voyles

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joann

Jan 6, 2013

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We have been going to Ed Voyles Honda since 1993 when we purchased our first Honda. Service at Ed Voyles has always been curteous, friendly and honest. Even though we love Honda's, if the service was not good, we would not buy another. Fortunately the service is very good and we currently own 4 Honda's. We still have our 1993 Accord.

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Customer

Jan 6, 2013

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A vehicle was listed on the website as having had an expection and was ready for. Well, when I arrived at the dealership and test drove the car, I noticed a tremble when pressing the brake. The salesman said the car may possibly need brakes. Really, but wasn't the car inpected and tested before listed it for sale.Hmmm. I felt deceived. I later found out that particular vehicle , year and model has a list of speed sensor reports that will cause the vibration that vehicle.

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Cheryl

Jan 5, 2013

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Friendly, quick, reliable. From scheduling the appt, to checking in and then checking out. Will be back.

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Timmy

Jan 5, 2013

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I hate going to the "dealer"... first time here for warranty repairs... they did a great job and were nice as can be. My only downgrade is not enough room in the waiting room. No desks to put a laptop. Wifi room was full... So this is sort of a negative but it is probably due to so many people not minding to bring their cars here... Nice problem to have.

GC

Greg Collins

Jan 5, 2013

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Great service as always. Dan Strousberg is the best service rep on the planet! Give the man a raise!

HD

honda driver

Jan 4, 2013

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I went to have my car serviced because the 15% oil light xame on. They serviced my car and also handled a recall issue. The lady was super polite and i was done pretty quickly.

HG

Honda Guy

Jan 2, 2013

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I shopped three other Honda dealers 2 claimed too have a lower price to get me to the dealership. When I got there they said that they were sorry, but only tried to raise my price. At Ed Voyles the price they quoted was the price I paid. No games, that what you would expect from todays dealerships.

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bailey12345

Dec 20, 2012

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I drove 5 hours to this dealership after they sent me photographs of a used car. The car appeared to be in great shape with a built in navigation unit and super clean leather interior. Upon arrival, the car that they sent me pictures of was parked out front and the condition of it was so bad I thought it must've been the wrong vehicle and that the one I came to look at was parked somewhere else. Inside the vehicle there was NO built in navigation unit and the interior was atrocious (rips and many stains). I asked the salesperson why the pictures I had been sent showed a much cleaner car that included navigation. We pulled up the email with pictures that the dealership sent me and I was shocked to find that they had sent me the wrong pictures. Though it was a mistake, nobody wanted to take responsibly of these pictures being sent. Myself and a family member took a day off from work and drove FIVE hours to look at this vehicle. After leaving for lunch to discuss the situation, we were persuaded to come back and try to make a deal to purchase the car only to find out less than 2 mins. later (we were 1/2 mile away) that they were showing the same vehicle to another customer and making a deal after they ASKED me to come back to the dealership. I found this INCREDIBLY rude and they even asked me to stick around to see if the deal they were making with another customer fell through and that they would "try to work something out" if it wasn't purchased. That was completely unfair to myself and the other interested party. BAD and UNPROFESSIONAL EXPERIENCE!! The car should've NEVER been shown to another party while they were attempting to make a deal with me and even had me come BACK to the dealership. HOW RUDE. I would never recommend this dealership to ANYONE.

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Ernie

Dec 19, 2012

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Tim Mattos and Christian porter took very good care of me. They were patient wallked me through the buying process. I would certainly recommend ed voyles honda

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alyon

Dec 14, 2012

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My experience here was over all very good. Friendly service that was prompt and efficient. Dan took the time to go over things in detail and provided advice on future service without "selling" us that it had to be done immediately.

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Barbara

Dec 9, 2012

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Robert was very professional, helpful, understanding and diligent. He helped us find our dream car under our budget and made the whole process extremely easy and comfortable. He's an excellent salesperson and will definitely use him for all car purchases moving forward.

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JonBauer

Dec 4, 2012

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Don is the consummate professional. Extremely easy to work with and has my best interests at heart.

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LisaM

Nov 30, 2012

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My 2010 Pilot needed service that I believed should have been included in warranty, but was not. I brought the car in thinking that I needed a $100 b1 service, instead, I received news that my steering column needed to be replaced and that my rear shocks were leaking. I was told this damage was due to wear and tear. As I typically drive this car within a 10 mile radius daily , mostly to take my kids to school and run errands, I was incredulous. The reason I bought a Honda (this is my first) is because of their reliability. The repairs would cost $1500. I was in shock. Then Ed stepped in. I told him my story. He was immediately willing to help. He explained that he would 'call this in' with Honda and see if they could help. And they did. I am incredibly grateful to Ed. That he took the time to listen to me and take action, saved me about $1000 or more. His customer service most definitely exceeded my expectations. Way to go Ed! You've got my business!

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Cynthia

Nov 26, 2012

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All of the salesmen and personnel I spoke with were very helpful and not pushy. Also very nice.

LM

Lyn Mc

Nov 22, 2012

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I really thought about this days before I decided to post this review but I had to let someone to voice my experience. Overall my experience at the used car side was ok but once the finance guy typed up my paperwork, he didn't bother to tell me anything about the deal other than how much my payments would be. When I stopped to ask him to explain things in more detail, he acted as if I was wasting his time, like there was a conspiracy going on. I felt rushed to commit and although I ended up with a great car, I have buyers remorse and would never send anyone there to purchase a car.If you are a female with no expert skills in car buying, do not go to this store.

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Darryl

Nov 19, 2012

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Dan was outstandingly courteous and pleasant to work with, as always. I came in to have warranty work done and a couple of other small items to take care of. Dan and the service team had me in and out very quickly.

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Stuart

Nov 16, 2012

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Very smooth, speedy service in your top-flight, spotless facility. Kudos to the personnel and managers of the service dept.

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ChrisLHough

Nov 15, 2012

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We have enjoyed purchasing our 10th car in 7 years from Ed Voyles, 9 from the same salesperson: Damon Dogotch. While we've had a couple of issues (as anyone would with purchasing used cars), our overall experience has been exemplary in total and the few times that we have considered buying elsewhere have been few and always end with "Let's go talk to Damon." Whatever you are doing as an organization, please keep doing it. I can only assume that your entire organization is representative of the level of professionalism we have found at Ed Voyles on Cobb Parkway, and that your staff enjoys where they work and extends that happiness to their buyers. Thank you also for understanding that consumers are not always looking for just the best price, and we are willing to pay a little more to get the service we need. We could pay less than what we do for cars and service, but we return to Ed Voyles because we know we will be treated fairly and with respect. We recently took one of our cars to a dealership closer to our home, which only reminded us why we get our cars serviced at your honda dealership on Cobb Parkway south of Windy Hill. So we thank you for great leadership and for setting the bar high for us. No where compares to Ed Voyles anymore, and I am sure the next 10-20 cars we purchase (as well as service) will be from Ed Voyles.

CH

Chris Hough

Nov 15, 2012

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We have enjoyed recently purchasing our 10th car in 7 years from Ed Voyles, 9 from the same salesperson: Damon Dogotch. While we've had a couple of issues (as anyone would with purchasing used cars), our overall experience has been exemplary in total and the few times that we have considered buying elsewhere have been few and always end with "Let's go talk to Damon." Whatever you are doing as an organization, please keep doing it. I can only assume that your entire organization is representative of the level of professionalism we have found at Ed Voyles on Cobb Parkway, and that your staff enjoys where they work and extends that happiness to their buyers. Thank you also for understanding that consumers are not always looking for just the best price, and we are willing to pay a little more to get the service we need. We could pay less than what we do for cars and service, but we return to Ed Voyles because we know we will be treated fairly and with respect. We recently took one of our cars to a dealership closer to our home, which only reminded us why we get our cars serviced at your honda dealership on Cobb Parkway south of Windy Hill. So we thank you for great leadership and for setting the bar high for us. No where compares to Ed Voyles anymore, and I am sure the next 10-20 cars we purchase (as well as service) will be from Ed Voyles.

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Robert

Nov 12, 2012

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He was Wonderful and very friendly. I would definitely refer friends and family. Great service to everybody that walks in.

0A

08 accord

Nov 10, 2012

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I had a good experience shopping for a new car. My salesmen were Matt Clark and ryan kane. They are knowledgable and friendly. I started my shopping with mr. Clark but because of my budget mr.kane sold me an 08 Accord. Thanks again Ed Voyles. I'll be back for my first oil change..

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Charles

Nov 9, 2012

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Just want to say thanks to Robert Word for you time and attention to me and my family. You made the whole expierence pleasant and I know you guys shoot straight. It is almost impossible to find an honest dealer and salesman, but you truly are one. Thanks again Ed Voyles and Robert Word.

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Mekaa

Nov 8, 2012

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I was in the market for a different car and stopped by Ed Voyles Certified Used car lot a few days ago and was greeted by Mr. Roderick Sanders. He is pushy, rude, and once he figured out that my credit is less than perfect his attitude got worse. While I was still working with him he decided to go greet other people shopping for a car and left me at his desk not to return. When I was driving away I saw him showing cars to the people he greeted. Not a word about: thanks for coming, I have your number, nothing. The people at Ed Voyles are always nice when I get my car serviced but must say, "Do not deal with Mr.Sanders because he is unprofessional".

JB

Jimmy B

Nov 8, 2012

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Salesmen was Very Pleasant,knowleable,& very informative. I will recommend Marty Hammerman to any one who wants a Honda

FM

FAMILY MAN

Nov 2, 2012

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Over the years my wife and I have purchased about 16 new and used cars, and this was almost as good as my 16th birthday when my parents got me a 1971 Chevelle. The salesmen was very knowledgeable, friendly, and listened to how I wanted to go thru the buying process. We were in and out of Ed Voyles Certified Used car building from start to finish in just over 2 hours. I would recommend Ed Voyles to anyone that wants or needs an automobile. We would like to thank the guys who helped us: Ryan Kane(salesmen) and his manager(?Chasson?). WE WILL BE BACK for number 17 or if you get another Chevelle..Thanks again..

M

Moparman

Nov 1, 2012

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For once in my life I came to look at cheap inexpensive cars and found one that wasn't complete trash..Just wanted to thank Ryan K. In the certified used car dept. I love our newish Durango.

ML

Michael Lawrence

Oct 30, 2012

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The service was very friendly, and the sales rep was able and willing to answer all of my questions. He was also willing to work around my busy schedule and meet at a time that was convenient for me.

KR

Keri Rosenthal

Oct 29, 2012

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I needed a new car... Odyssey to be exact we were met my Gabriel and he was surprisingly very knowable about the different trim levels. Richard was ok to work with as well

GS

George Staples

Oct 23, 2012

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Good. I'm a repeat customer. My next car will likely come from Ed Voyles dealserships

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Dgirl

Oct 20, 2012

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Excellent service they really helped me get a car when I didn't think it possible! Thank you David Clark, Sam Rainey, and ryan kane those guys are the best!

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Jason

Oct 13, 2012

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Everyone was great to me at Ed Voyles Honda. Robert Word made my expeirence there a pleasure. He walked me through the process with ease and I would recommend Robert and the entire dealership for anyone wanting a stress free car buying expeirence. Thanks.

CF

CRV for Me

Oct 12, 2012

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Our 1994 Honda accord finally died with 383,288 miles and it was finally time to get another car. We had a good experience and got the suv I've wanted since 2007. We love our light blue CRV ex-l that we purchased on sunday. I would like to thank all the staff over at Ed Voyles Super Center on cobb parkway. Thank you again to Chason, Mr.Rainey, Ryan Kaine, and mr. David for all your time and patience with me and my wife.

2T

2 twin girls

Oct 12, 2012

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I purchased a car for my daughters earlier this week.. We had another great experience but it gets easier after the first purchase...Thanks again to Chason,Sam, and their assistant Ryan.. My daughters said thanks again for the peach milkshakes and dinner from chic fil a

AT

Appreciated their help

Oct 12, 2012

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I started out looking for a Volvo advertised online at Steve Rayman Chevrolet on Cobb Pkwy in Marietta. Unfortunately, when the salesman realized I'm not married & make my own money, he was more interested in trying to take me out on a date instead of listening to what kind of car I wanted to buy. So gross! Still in need of a car, I went down the street to Ed Voyles Honda, where everyone seemed much more professional & polite. At first I was looking at a new Accord & realized it was a bit out of my price range, so they showed me to the used car dept. My salesman Ryan Kane really worked with me to try & find something I'd like. He got me into a different Accord, a few years older, not really the color I would have originally chosen, but I couldn't beat the price. Ryan was very patient, as I was quite irritated when I 1st arrived, due to the inappropriate sales people at Steve Rayman. & as Ryan said, "you can't really go to the "used car factory" & pick out the color, etc that you want." LOL. Thanks Ryan for your patience & professionalism.

SI

Sudent in need

Oct 11, 2012

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Just wanted to say Thanks so much to my salesman Ryan & his Manager Sam for helping to get into a great car! I'm a student with limited funds & needed a dependable car that was still stylish. Ryan was funny & helpful & got me into a sporty reliable car that I could afford. & Sam helped me get financed even though my credit isn't the greatest these days. Thank you so much for all of your help. I'll definitely be back when I graduate for another upgrade!

J

Jpatton

Oct 11, 2012

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I got bored waiting for my car in service so I went looking at cars to not blow my brains out from boredom.. The salespeople I worked with got me a different car 2 years newer and worked my service bill into the new car..I just wanted to say thanks again to ryan, Sam, and Jason in the used car area at Ed Voyles Honda...Ryan told me that if I can send him customers he will pay me...Soo if u go up there tell ryan that John Patton sent you

LM

Love my "new-to-me" car

Oct 11, 2012

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I went in one afternoon just to look b/c I was interested in trading in my SUV. I was greeted by Ryan Kane in Used Cars who was very helpful & polite. I don't like to haggle so I told him my price range, he showed me my options, let me test drive a few different cars & when I chose which one I liked, Ryan & the Sales Manager, Sam Rainey, were great about trading in my old car for a very fair price & got me financed for my "new-to-me" car. I love my new fun car. It was clean & well kept & not overpriced. Best of all, from the time I got there & was just looking to the time all of the paperwork was signed & I was driving off was only about 3 hours. Best car buying experience I've had at a dealership. I told them what I liked & didn't like, & how much I could afford & they took great care of me. Thanks Ryan & Sam!!! Gonna send my friends :)

CG

Car guy

Oct 11, 2012

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All the guys in used car department were great.. I wanted you to know Sam, Chason , and the David from finance were great. Thanks so much for all your help and if u need a car ask for Ryan Kane. Loved the car purchase

AH

Another Honda for me

Oct 10, 2012

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If you are looking for a great car at a great deal you got to go see Ryan Kane at Ed Voyles Honda! He is great. Chason Pendley, Sam Rainey, David Berg and David Clark are the managers at the store and they all were a joy to work with! I would never buy a car from anyone else! I am Ed Voyles Honda for life!!

WM

wife, mother of 2

Oct 8, 2012

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My husband and I had purchased a car from Ed Voyles Honda 3 years ago and it was a great car (Honda CRV). We had it until a recent accident and had to get another car so we went back. Maurice Romano was our salesman and he did a good job at finding something for our best interest. Once we looked and picked out the car we wanted, Sam Rainey and David Clark did an awesome job at lowering the price of the car and the interest rate on it. I definitely recommend everyone to go there to buy a car.

J

Jisselle

Oct 8, 2012

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My husband and I went to get a used car and were looking to spend a certain amount. Sam Rainey and David Clark did a great job at lowering the price of the car and the financing rate. I definitely recommend them. I also want to add Maurice Romano as a good sales person. He was very patient and had our best interest at heart.

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Gottabeahonda

Oct 6, 2012

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I wanted to buy a car for my son. I have heard wonderful things about Ed Voyles Honda and I see their cars everywhere I turn! So I went for a visit! I was greeted by the manager, Chason Pendley, Great Guy! He took the time to find out my wants and needs and then he helped my son pick out the perfect car! I was very impressed that he treated my 17 year old son like an equal as opposed to a child! That went a long way! Their inventory was Huge! We bought the perfect car! I would strongly recommend Chason at Ed Voyles Honda! Great Guy! Great Place!!

HE

Hates Ed Voyles

Oct 4, 2012

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I'll never deal with these jokers again. Their finance guy kept lying to me over and over and even though we finally got to the deal I feel like I shouldn't have given them the business. He could have just been honest with me from the beginning and saved me three hours of my time.

BK

Betsy King

Oct 1, 2012

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I was delighted with the entire process of buying a car with Patrick Vaughn. He was professional, courteous and did not pressure me in any way. Most importantly, he kept his word and did everything he said he would after the sale. I would highly recommend him to anyone in the market for a pre owned car.

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dixiekong

Sep 27, 2012

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Our experience here was a nightmare! Thank goodness my husband and I had a clause written into our sale allowing 24 hours to get our vehicle inspected before the sale was final. We knew exactly which two models we were interested in and when we first walked into the dealership sales office we were greeted with "Uh, are you guys here to see someone?" instead of any sort of acceptable or standard greeting. That should have been our first hint!After driving both models, we picked the one we liked best out of the two. When we asked if they would let us take it to our mechanic (in the same town) to get inspected before we purchased they balked, but let us write in a 24 hour clause to get it checked out and void the sale if anything major was wrong. SO glad we took the car! Our mechanic drove the car for about five minutes and told us there was something wrong with the transmission. After grabbing fast food for lunch, the transmission failed on the way back to the dealership! When we got back, they were generally unhelpful. The second time around they let us sign a loaner agreement for the second model to take it to our mechanic before the purchase. Our mechanic okayed the car with major maintenance work to be done (which we were okay with since the car was 9 years old) and reiterated that the tires were bald. Once back again and trying to negotiate, a second salesman tried to tell us it was impossible to tell if maintenance work had been done on a vehicle by just looking at the engine compartment and fluids and that you couldn't tell when belts were going bad! I about lost it! Having worked at a car shop, I know how to tell if a belt is bad! That's just BS! I'm getting mad just thinking about that again. So here's our situation: we want to buy a car today, found two models the same year, similar mileage, one has a bad transmission, one has maintenance and bald tires, both are listed online for the same price. We decided we would be okay buying the maintenance-plagued car and they wouldn't even negotiate on the price! We basically just wanted to swap the cars in the sale since they were so similar. They said it just wouldn't be possible.We wasted our entire day off from work and were there from 12:30 p.m. to about 7:30 p.m. Never again will I go there or tell anyone else to. Our salesman was extremely unprofessional, made several offhand slightly offensive comments, and even the sales manager was rude to us by the end of our experience. Easily the worst experience I've ever had buying a car.

R

robertpeterson3

Sep 27, 2012

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A great experience buying a car. They did everything possible to get me approved, and they were successful. I recommend this dealership to anyone! Hondas and Acuras are excellent cars.

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Dadeo

Sep 27, 2012

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While shopping for a used car for my daughter I went to Ed Voyles Honda. On Cobb parkway .I was told they were good people to deal with but you never know. Well they were great my salesman David Pilgrim was so helpful in helping us choose the right car. We never felt pressured while there. David showed us several cars and explained the benefits and the negatives of all the different cars. Once we decided on a car we were giving a copy of the auto heck and the services done at the dealer. I can't say enough how happy we are with this dealership. I just wish we had gone there first it would have saved a lot of time and trouble.

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Irina G.

Sep 19, 2012

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John Schibi the General Sales Manager was awesome. His sales team is very well trained and professional. Thanks to all at Ed Voyles for a great experience.

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Gohogs

Jul 20, 2012

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Needed new tires...service department was friendly, prompt, accurate and clean! Fair price, intelligent caring service manager and delightful people to take my credit card and deliver my automobile. Won't purchase tires anywhere else next time.

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RachelWooster

Jul 18, 2012

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Mr. Calbert was very professional with us. We showed up at the dealership late on a Saturday afternoon. They did not make us reel rushed and served us with a smile. My husband had already been communicating with Larry via email, so he knew where we stood and what we wanted in an automobile. The price could have been a little better and they could have offered us one or two oil changes (on the house) but they didn't. But overall the experience was not to stressful as we've experienced with other dealerships.

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mahirhanna

Jul 17, 2012

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I bought a Honda CR-V on July 16, 2012, and had the pleasure working with Greg Saeed. Greg helped me throughout the whole process, he explained the differences between car models answering all my questions, also he helped with insurance company (Thank you Greg, I'm really happy with my new CR-V EX-L). I must give an A plus to the finance department (Thank you Jake).I will recommend this dealership to my friends.

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Randy Biggs

Jun 29, 2012

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I just would like to comment on what a wonderful experience it was purchasing my third Honda from Ed Voyles. Every time I have ever dealt with these guys it has exceeded my expectations in the way they conduct their business. John Schibi is the GSM and over the many years he has been there his staff are some of the best and most honest people I have encountered. I had run into some financial issues as of late and John performed some magic to get me another Honda. I met Matt Clark who was a fairly new sales consultant but he handled all the paperwork and transaction as if he had been in the business for a number of years. Then I met the Finance Director, Jason Killenbeck and the professionalism continued with knowledge and expertise that Jason had to offer. I will continue to shout accolades about this dealership and all their staff. Thank you John

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adamsel86

Jun 5, 2012

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I was nervous shopping for a used car, but the team at Ed Voyles made the entire experience a pleasure. I dealt with Patrick Vaughn who was efficient, friendly, knowledgeable about the product and straight forward. He did everything and more to make sure everything went smoothly from the initial meeting, to the test drive where he encouraged me to be thorough, all the way through to the final signatures. I will and already have recommended Patrick to my neighbors who are like me, looking for good dependable and safe cars for their children.

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DeaconK

Jun 1, 2012

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I bought my new Honda from Ed Voyles for one reason: the salesman. I knew that Joe could be trusted to give me not only the best price, but that he would honestly guide me to the car that would best suit my needs, which in fact is exactly what he did. The prep and attention to all details of my sale far exceeded my expectations. I was ready for "something" when it came time to financing, but even that was far beyond what I expected: quick, clear and exactly what Joe had promised. He reaches out to me from time to time to ensure my Accord is living up to my satisfaction. Because of this I have recommended EVERYONE I know who is in the market for a car to not only go to Ed Voyles, but ask for Joe personnaly. He personifies what every sales orgainization should strive for: honesty, promptness, clarity and attention to the smallest details. We plan on another purchase from Joe in about 24 months! Great ambassator for both Honda and Ed Voyles!

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jwinsor7

May 30, 2012

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Joe was so responsive to our internet inquiry it surprised us when he called minutes later. When we arrived for our appointment two days later, Joe had the exact car we were asking about parked in front of the dealership. He had acted quickly, by securing our first choice from another location, and then having it detailed. Joe was very professional, calm, and genuinely kind. There was no pressure, no games, just good service. He was very knowledgeable of the car and its features. I will reccommend him highly to friends and family.

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cybril

May 29, 2012

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Had a blast when picking out my first new car. Employees were very attentive to any requests that I had and made certain that I was as comfortable and knowledgeable when making a decision on a new vehicle.

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MargieW

May 29, 2012

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I greatly enjoyed buying my Honda Accord from Joe Stabile at Ed Voyles! He was polite, gentlemanly, and very helpful to me. I am a bit elderly and can't move so fast any more, and Joe was very understanding of that! Thank-you!

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danielletsmith

May 29, 2012

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The people her are very freidnly and helpful. I came in thinking I would need a co-signer because that was what most banks and dealerships kept telling me. I also was looking for a 30-06 honda accord and behold I left with a 2009 Honda accord. They weren't pushy in trying to make you buy anything. They all worked together in trying to get me in the vehivle i wanted. It wasnt like an ordinary dealership where they try to get you in any vehicle and get their sale. My overall experience here was AWESOME!!!!! :)

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Susie q

May 29, 2012

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I read some of the reviews and was confused. My sales person was quite knowledgeable and very nice. Joe Staubly was his name and I will buy another car from him in the future and would reccomend him to my friends.

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pumpkinlady105

May 28, 2012

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Great experience. The employees were very responsive to our needs. They answered all questions and worked within our budget. Thank you, Joe and Blake too!

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Milkchug

May 26, 2012

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Joe was quick to respond to any questions my wife had online. He was very friendly in person and made sure that we were taken care of in everything. We felt comfortable dealing with him.

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destinywand

May 25, 2012

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I have to say, in my lifetime, I had the best car buying experience ever this week at Ed Voyles Honda. Usually, there is the proverbial knot in my stomach that develops when I think of the process of buying a car, especially at a dealership. Well, I was totally wrong this time. My car of 9 years expired, and I was worried about purchasing a car and having an expensive car payment. My sister recommended I visit Ed Voyles Honda and talk with Chason Pendley. Chason Pendley is by far one of the most genuine, kindest, and most honest persons I have come to meet in business. Chason and his team did not try to force me into any vehicle. They spent time reviewing my choices. Based on my needs, Chason provided me a great deal on an exceptional Honda. Once I decided on the vehicle, I called and asked if they could have all the details worked out because I only had a window of a couple of hours to come in and complete the deal (as I know it can be a long process). When I arrived, everything was in order. The paperwork was ready for me to sign, and I was finished with the entire process in less than 1 hour! I drove away feeling excited! Most importantly, I was satisfied with my purchase and that I had been treated with respect. Chason is an honorable businessman and he put to rest my fears and worries about buying a car. I can only say to the owners of Ed Voyles Honda, "You have a great leader at the helm of your Used Car Sales". I will not only come back to Ed Voyles for service of my vehicle, but I will recommend this dealership to anyone who asks me about purchasing a vehicle. Thank you Chason, Ryan Kane, David Pilgrim, and Sam and David in the Finance Department. I appreciate you all for your high level of customer service. Great job!

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adaniels75

May 23, 2012

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I had the best deal I could have ever dreamed of. Patrick Vaughn was great and very helpful. Thank you so much I highly recommend Mr Patrick Vaughn, and ED Voyles Honda I will be a repeat customer for life.

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Cheeta33

May 20, 2012

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As a Woman .this was not easy .I had been mislead,run all over and lied to .Finally after a very long and disgusted 3 month search ,there was Damon ;~}He never tried to sell me something I didnt really like Or that was above my budget ..Very honest and Super Friendly !!!I will be taking my other daughter back to him !! Thanks againDamon for all your Help !!!

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carollopez

May 11, 2012

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I had a very positive experience at Ed Voyles Honda, mainly due to the personnel, especially Greg Saeed. Not only is he knowledgeable and efficient, but he is also very personable and friendly. I am completely satisfied with my new car and the service I received from the staff. I would definitely recommend Ed Voyles Honda for excellent service. Thanks!

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glewisrn

May 5, 2012

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This was the by far BEST experience I have ever had buying a car. I felt like this team truly cared about my needs and NEVER did I feel pushed into buying. I usually had rather walk through fire than go buy a car, but Robert made this experience different. In the end I was given everything that was promised, just as it was promised without any changes. I would HIGHLY RECOMMEND this team to anyone, but ladies these are gentleman and are not looking to take advantage of people who are not as familar with cars. I have a dealership for life.

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Bill Robbins

May 4, 2012

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May 4, 2012 I had an appointment at Ed Voyles Honda, Marietta, Ga. with Ed Price, service manager, as I had previously been in there 4 times to try to get some assistance in getting the Homelink programmed . I arrived 15 minutes early, and was told by Dan, service , that Ed was out on an emergency, but he would ask the service manager( Jody) if he could help. Ed came back 20 min. later, I showed him the print out directions for Geni/ Homelink/ 2011 Honda Pilot, and he asked me to drive "out of the service bay" , park the car, and wait. I asked him to please write this up for warranty purposes. After 30 min. of waiting in my car, I went back to speak to Dan, but he was not available, so after 45-60 min. I left. I do not believe Ed Voyles will give service on warranty items UNLESS they get paid up front. Now, I seriously question if I would purchase a Honda due to a lack of service at the dealership. Rather than waste time at Ed Voyles, I am going to post this to Consumer guide, and various complaint boards, and use the remote control.

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benzk

May 2, 2012

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Don was so helpful and I could not be happier with my car! Highly recommend Don if you are looking for a new car. He so great he has sold three of my family members cars in the last two months! :)

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selmachutich46

May 2, 2012

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This is the third car that I have purchased from Ed Voyles with the help of Don Marlowe.Purchasing an automobile can be quite a challenge especially for a female. Don and the whole staff at Ed Voyles have made all of these purchases drama free and a joy. All the way around a great experience.

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sdsuder

May 1, 2012

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My trip to Ed Voyles was great- seamless. I had looked online and was contacted immediatly by Joe Stabile. He was able to assist me with everything from the test drive to wrapping up the deal. He was friendly, professional, and actually educated me about my trade in car (things other dealers didn't). I would highly recommend if you are shopping for a Honda, to go to Ed Voyles and ask for Joe :)

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mortonw

Apr 28, 2012

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Joe was very helpful and exceeded my expectations. He showed me how to use all the new gadgets on my new CRV. Thank you Joe!!!

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VprattesCareV

Apr 28, 2012

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I had such an upbeat and positive at Ed VOYLES Honda and especially sales person Joe Stabile. He was knowledgeable and friendly. Very helpful and courteous also. Will definitely being more business to him.

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markmeckes

Apr 26, 2012

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My compay has purchased at least twenty new Hondas from Don Marlowe of Ed Voyles during the past twenty years. Don made every transaction as easy as possible. Delivering cars to our office, trading with other dealers if Voyles didnt have exactly what we wanted, always with an infectious smile and the best price. Save yourself time and money... deal with a professional... Don Marlowe

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Aweitz

Apr 26, 2012

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Not only do I HIGHLY recommend this Ed Voyles Honda Dealership, but you have to go and meet with Don Marlowe. He is the best sales person I have ever dealt with! He is knowledgeable about the vehicles and is very personable. He went far out of his way to make sure the transaction was an easy one. He took away all my concerns and he walked me through the whole process and everything about the car. I was not pressured, and I truly felt like I was dealing with an old friend. I left with the most beautiful 2012 Honda Accord, and will never go to another dealership or sales person. I love my car, and Don is absolutely outstanding!

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rgregorytn

Apr 26, 2012

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Bought several cars from Ed Voyles Honda. Don Marlowe is always helpful and professional. Very easy to work with. Would highly reccomend. Don has always been helpful finding the vehicle I wanted if it wasn't in stock and prices were very competitive.

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1seanbennett

Apr 26, 2012

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I've dealt with Don Marlowe for over a decade on a number of vehicles. He has always been very professional and easy to deal with. I would recommend him and Ed Voyles to anyone looking for a new or used car.

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swingjds

Apr 26, 2012

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We purchased two vehicles from Joe Stabile and Ed Voyles Honda within the past year. Both experiences have been great. Every question we had about buying a new car, trading in a vehicle, and financing were answered quickly and thoroughly. We never felt that Joe was pulling the wool over our eyes. Every detail about the purchases was up front and crystal clear. I would recommend everyone see Joe Stabile when looking to purchase a new vehicle. It just is not possible to beat the quality, look, feel, and safety of a new Honda. We will definitely be seeing Joe again in the future.

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thechisms

Apr 17, 2012

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I was referred to Don Marlowe at Ed Voyles Honda by a dear friend's father. I had not purchased a car in 10 years and was apprehensive about the process. I am very happy with the service I received from Don. He was a joy to work with and he assisted me in finding the right car for me that would stay within my budget. I was specific about the color I wanted, and he went to great lengths to find my preferred color and had it in the dealership within a week. I also had dealer-installed leather put in the car and that was done within a day and it looks and smells wonderful. When it came time to sign paperwork, the papers were in order and followed the specifics and numbers we had previously agreed on. I would recommend Don Marlowe at Ed Voyles Honda to anyone looking for a friendly, professional, shoots-it-straight dealer.

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abgroove

Apr 16, 2012

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My Accord was totalled, so we wanted to replace it with the CR-V. We went to the dealership on Sunday and were assisted by David. He did not do a thorough overview of the vehichle (which we didn't realize until we left); he only told us about the Eco button, the rear folding seats, and the conversation mirror. This dealership did not have the color vehichle that we wanted, nor were they willing to negotiate on price. The lowest price they were willing to give us on the car we wanted was 26,700 and David told us that there was only 1 car in the color we wanted in the state. After he refused to negotiate with us, we went to Gwinnett Place Honda. We worked with a salesman named Joseph, who gave us a complete overview of Honda motors AND the vehichle we wanted. They also had several of the car we wanted in the color we wanted and at the price we wanted to pay. We gave the sale and commission to Joseph. We have had work done at the Ed Voyles Collision Center in the past and they are great, top of the line, and awesome at what they do. We are in the market for another car and we will NEVER shop at Ed Voyles again.

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Hoosier

Apr 15, 2012

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I purchased a used Honda Odyssey. I found the van I purchased on the internet. I expected to be able to negotiate the price when I got to the store. They told me the internet price was the final price. The price was a good deal. The sales person was very patient with me. There were a few things I was disappointed in. First the car had not been cleaned thoroughly on the inside before we looked at it. Second the battery was dead. I let them charge it, I bought a battery and sent them the reciept so they could reimburse me. Because the battery was dead the radio was locked and the key fob could not be tested. I wish these items had been addressed by the dealer. Also, be more prepared than I was when you go to buy a used car.

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smithtown

Apr 14, 2012

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We needed a new car for our son as he was heading off to college out of state. we decided on a Honda and went to Ed Voyles Honda where we met David Kozarich. He showed our son a Civic and let him take over the test drive (another dealer we went to told us he could not drive the car because he was not 21} We were very impressed with David and how much time he took to answer all our questions. We feel we got a great deal on our sons new car and will be back to see David later this year for a new CRV for ourselves. If you are in the market for a new Honda go to Ed Voyles and see David K.

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pamglustrom

Apr 5, 2012

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Matt did a great job of handling the transaction and teaching me about the car. I was happy with the price we negotiated, and look forward to future dealings with Ed Voyles.

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peanpea

Apr 3, 2012

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We are very happy with our car shopping experience at Ed Voyles Honda. Patrick Vaughn, and the rest of the used car team, went out of their way to take care of us as we traded in and purchased a used vehicle this past weekend. Patrick was respectful of our goals, to purchase a less expensive vehicle that would "stand the test of time" and at the same time lower our monthly car payment. Patrick and team worked diligently to put together an offer on our existing vehicle that was fair and equitable while the team worked together to find a vehicle that we will meet our needs for years to come. Long after closing time, the guys worked tirelessly on the financing paperwork so that we could close on our vehicle the same day. We will definitely recommend Patrick and the Ed Voyles Honda team to our family and friends. Paul & Hillary McMaster

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mcsnyder18

Apr 1, 2012

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I had a very positive experience with Ed Voyles Honda in that they were very friendly and worked with me to accomodate my Edmunds.com researched price. I also needed to trade-in a 2008 Toyota Yaris and again they were very close to the Edmunds fair price for the trade-in value. Jason Dark was very courteous and was helpful in explaining features on the car, like Bluetooth capabilities. He also persuaded me to consider tinting my windows and that was a great addition to the car's looks and temperature control.

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ladysteel13

Mar 23, 2012

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Don Marlowe is a true professional. I would not hesitate to recommend him and the dealership to my friends. While I was there, I had the priviledge of meeting the general manager, Pete Richards, and the General Sales Manager, John Schibi. I was treated like I was a close friend of all, although this was my first experience with them. As I was waiting for Don to bring my car for my test drive, the receptionist, Linda, was so friendly, even offering water or coffee to me. I feel as though I have friends there. We all like to be known where we spend money and this experience made me feel important.The car is great! So sorry that Hondas last so long! I really enjoyed being in the dealership and the whole experience.

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Pierpont

Mar 23, 2012

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I bought a 1999 Volvo V70 and love it. The car is really a joy to drive and I know I got a very fair deal.Thanks guys for running a dealership that I can recommend to my friends and co-workers.

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Gf3598

Mar 22, 2012

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Great experience. As we all no most of us would rather have our teeth pulled than vist a car dealership. But as luck would have it my 1996 Honda with over 250,000 miles was starting to show her age. So after doing my research it was time to vist the dealership. I narrowed it down to 3 cars and visted the first two dealerships with Ed Voyles being my last as my day was getting long and I was brutally abused by the first two. I reluctantly pulled into Honda. And as luck would have it Gabe greated me. He was not over aggressive and he listened to my wants and all my needs.. He was very impressive as he didn't bore me with info but you could tell he listened to me because all of his high points was the things I cared about most. If you are looking for a GREAT Salesman that makes you feel he has your best interest at hand and not just your checkbook than give GABE a call!!!!!!!!!!

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cyclejoc

Mar 22, 2012

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Beware of this dealer! They reneged on the deal for a three month subscription for SiriusXM Radio. My salesman also began to yell at me in the parking lot after the Sirius XM was installed and called me names. Also I was sold "gap Insurance" after I told them I did not want it. Shoddy dealing with this dealership. Be VERY careful with your deal.

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Lilybellea

Mar 21, 2012

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I had a very good experience buying my new car at Ed Voyles. I bought a used car from them previously and always had good experiences with service department and customer service. I worked with two salesmen - Marty Hammerman and David Kozarich - who were both great to work with. I am very happy with my car and my experience with the dealership.

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bullsh*p

Mar 21, 2012

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My 1998 was getting on in years and needed work that was more than I wanted to invest. I test drove several other car types / brands but decided on another Honda, so I went back to Ed Voyles (where I purchased my previous Honda) and bought a new 2012 Honda Accord LX. Jason Dark was my salesperson and was very friendly and knowledgeable. Before I drove off the lot he explained the 'new equipment' of my new car, called a couple days later to make sure everything was OK. I had some questions after a week - about how some things functions - and went back to Ed Voyles and Jason was kind enough to go over some of questions again. Again, Jason is friendly, knowledgeable and has a cute smile !

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beck1925

Mar 19, 2012

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Mr Stabile was very freindly and helpful. This was the best car buying experance ever. The price was right from the start.The finance department was very helpful to get us the loan we wanted.

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flash16

Mar 13, 2012

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This is the 3rd used vehicle I've purchased through this dealership. They are great to work with. Everyone was exceptionally friendly. Robert Word took me to test drive multiple cars over a 2 week period, even referring me to someone in the new car dealership when I inquired. I finally decided to go with a used car, but Robert was gone out of town for the weekend. I then worked with Patrick Vaughn. He helped me get into a vehicle they had just obtained the day I went to visit. The price was great and I was in the car the next day. I'm absolutely thrilled with my purchase and the entire car buying experience with Ed Voyles Honda.

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Thepreppypeanut

Mar 13, 2012

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I had the pleasure of purchasing my new pilot from Ed voyles Honda. I worked with pete Richards and Linda Strickland. They were so friendly and helpful to me and got me in an out quickly with my new car! It was a nice experience and I recommend them to anyone looking to purchase a vehicle. Give them a call! They even checked on me the next day because I was traveling out of state with my new car and the weather was iffy. Thanks!

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cphillips1

Mar 12, 2012

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I was very grateful for Joe Stabile. I'd visited other dealerships over the past few days and the salesman went straight to my husband and totally ignored me (even though I was the one buying the car!) Joe greeted me with kindness and respect from the beginning. He was informative, helpful and flexible. He stayed long after closing time to finalize our purchase and took the time to set up my bluetooth and show me how to adjust the seats, program the radio, turn on lights, etc. He went above and beyond and my husband and I are both very grateful!

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jfeldman18

Mar 11, 2012

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Beware! They gave me a quote on a 2012 Honda Odyssey EX-L with Navigation. The quote was $6,000 below the dealer invoice, $10,000 below MSRP. I called Colville Mackenzie, the sales representative back immediately and asked if we were talking about the same car. He confirmed that yes, it was a 2012 Honda Odyssey EX-L with Navigation, that this was the price his sales manager gave him, and that they "were in the business of selling cars." I called him a third time and told him to send me an email with the quote, along with the year, make, model, and navigation system. He sent it in writing.I drove up to the dealership today to look at the car and buy it.I met Colville Mackenzie, he walks me out the the car, it was as described, but a demo with 2300 miles on it. I didn't mind. I was getting a great deal.I told him to draft up the final numbers. I was ready to drive this car away.Then came the paper shuffling and back-and-forth to the sales manager's office. Mr. Mackenzie sits at the table with me and explains there's been a 'mistake.' His sales manager was very busy yesterday and thought he was quoting on a CRV with Nav. He shoves a price in front of me (for a demo) that is at FULL MSRP!!!!Then he wanted to make a deal. He asked how much I was willing to pay for the car. I told him $10000 below MSRP. He said that it was unrealistic. Well.....it was realistic yesterday! And you sent it to me in writing!Don't do business with this dealership. PERIOD!

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bigrich

Mar 11, 2012

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Another great car buying experience. At Ed Voyles Honda they take the pain out of purchasing a new (or used) vehicle. No games, just straight talk and a lot of listening. Plus, instead of emphasizing price they show you a better way to buy. Three years ago I traded my Denali for a Pilot, they suggested I lease. So they gave me a check for $8,000 (Denali equity) and I left with lease payment. This time, when I turned the lease vehicle in, they gave me a new Pilot, a check for $9,500 (Pilot equity) and a payment that is much less than my last payment. No other dealer has ever paid me to take delivery of a new vehicle once, much less twice!Every other Honda store I shopped (Woodstock, Chamblee, Duluth, and Roswell) played the same old car dealer shell games & pricing games. I drive 20,000 miles a year, every other Honda store told me I couldn't lease. It seems to me, the other dealers could use a dose of education. Only Ed Voyles Honda had a plan to put money in my pocket and they did it fast. Buy a Honda anywhere else and you're making big mistake. Be sure to ask for Don Marlowe; he is a pro's pro and a consumer advocate.

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Dschlachter

Mar 4, 2012

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Patrick made the car buying process relatively painless, was straightforward and helpful. This was my first experience with the dealership and I would recommend them to others and return to them for service in the future. Thank you!

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kimprobst

Mar 1, 2012

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I highly recommend Ed Voyles Honda for purchasing a new Honda. This is my 4th Honda in my lifetime and I have been extremely satisified. I will keep coming back. All my previous Hondas have been passed on to my family members, so the next generation will keep coming back.Thank you so very much,Kimberly Probst

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DJenkins879

Feb 28, 2012

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Greg was a pleasure to work with. I usually end up feeling like I may not have gotten a good deal when I buy a new car but this time I felt great about the experience. Greg took a lot of time to find me what I wanted. He kept me informed throughout the process and when he said he would call me, he did. He was very knowledgeable about the car and I appreciated the time he spent showing me how things worked. Thank you, Greg.

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BevMcM

Feb 26, 2012

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I was greeted promptly when I walked in the door. My past experiences at car dealers were being totally ignored for a long time because I am a woman. The dealership was very busy but they had the vehicle I wanted in stock. The salesman and the trainee went through each step of the process with me. Then I was was turned over to the manager who finished out my loan and a very low .9%, and the car was ready for me when we were through.

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karno

Feb 19, 2012

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Everbody did a great job during the entire sales process. I waited five months to get the car that I wanted and it was worth the wait.

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rramakr

Feb 12, 2012

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We purchased a used Honda Accord from Ed Voyles and Patrick helped us with the purchase. Patrick was great to work with. He found us the car we were looking for and at the right price. Thanks to Patrick, the whole shopping experience was very quite friendly and enjoyable. The finance manager was quite pleasant to worth with as well. I would definitely recommend Ed Voyles and Patrick to anybody who's looking to buy a quality used car.

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tj1274

Feb 10, 2012

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DAVID K., & JOE S. HAVE GREAT CUSTOMER SERVICE SKILLS THEY WERE AWESOME, THEY MADE ME FEEL COMFORTABLE AND A LITTLE LESS ANXIOUS WITH THE PURCHASE PROCESS. MALCOM AT FINANCIAL WAS GREAT ALSO. THX GUYS

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PDreher

Feb 8, 2012

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I had spoken to many people about purchasing a used car from Ed Voyles and was given mixed reviews. My wife and I were pleasantly surprised by the service and overall experience and that was largely in part to the professionalism and friendliness displayed by Roderick Sanders. Roderick was extremely patient as we looked at one Odyssey after another. It was a pressure free experience and we will be calling on Roderick when it is time to replace my accord.

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jlpoole

Feb 8, 2012

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Jason was attentive and a good listener. He provided good customer service. I purchased my new Honda Accord at a fair price and great financing.

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terryfle

Feb 8, 2012

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This is the second car that I have leased from Ed Voyles because everyone at this dealership, from the receptionist to the sales to the service department is courteous and professional.

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Mikefly2001

Feb 7, 2012

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Everyone we encountered at Ed Voyles was very friendly and professional. They gave us a great deal on our car with no haggling. They were straight forward and "to the point", from the beginning. It was a pleasant experience.

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neeta

Feb 7, 2012

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Saeed was a great sales person. He was willing to listen and work with us. He was very patient and cooperative. Thanks again for all help. I am giving this rating because I think Saeed truely made an effort to reach and help customer.

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tnguyen72

Feb 3, 2012

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The customer service provided by Gabriel Fortson was amazing. He was very accommodating in helping us find the perfect car. The process of purchasing the car was quick and simple. It was overall a great experience. Thank you for everything! I would definitely recommend Ed Voyles Honda to all my friends and family.

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Soccer Mom 1

Feb 1, 2012

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I had shopped A number of dealerships in Atlanta and usually bypass the salesperson and deal directly with the management. To my dismay most dealers I spoke with would not deal with me. Kudos to John Schibi and his staff ! They gave me a great price and excellent trade value and made my purchase very pleasurable. I would Highly recommend Ed Voyles Honda and will definitely buy from them again.

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alexj

Jan 31, 2012

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I purchase a 2004 Chevy avalanche on Saturday 01/28/2012. Patrick Vaughn was a sales person very great service I will recommend ed voyles Honda to anybody I know looking for a vehicle oh may I add they will do everything in their power to make sure you leave a happy custoner. Everybody is very helpful especially the manager in used cars chasin

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patriciann

Jan 28, 2012

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I had a very good experience with Ed Voyles Honda. There was no high pressure, which would have been a no sale for me. The salesman - Greg - couldn't have been more helpful. I didn't trade in my older car and he helped me by driving the new car home for me. I would recommend this dealer to anyone looking for a Honda!

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sbfolsom

Jan 6, 2012

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Mr. Marlowe, and the entire staff of Ed Voyles, acted in a very professional manner, and made the car buy process painless. OK, as painless as possible :-).Very satisfied with the customer service and attention to detail.

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poppylove

Dec 28, 2011

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I am a small business contractor, driving a 1994 van, in need of a new used Truck. Been looking for months, dealerships, were not helping me. Went on the internet, and found Ed Voyles Honda, viewed their inventory, and found what i was looking for. Met with Patrick Vaughn, told him what my budget was, and he started the ball rolling. I drove my New Truck off the lot, the same day i met with him and his staff. I am recomending Patrick and Voyles Honda to my co-workers. Thank You Gerry

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tfrazier-marsh

Dec 20, 2011

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We had done our research. We knew the Fit was what we wanted for my 23 y.o. daughter and that we should be able to purchase one for the $15,000 we had to spend. Jason respected us as informed consumers, provided excellent service and spent all the time necessary to get Lindsay in the car she wanted within a few hours of the time we walked in. We couldn't be more pleased with the car or the service we received through Ed Voyles!

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jtoponce

Dec 20, 2011

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I walked in the dealership with the intention of buying a Silver Honda Civic EX with Navigation and Larry found the exact vehicle we were looking for. I told him I needed to have it bought and be on the road by 2:30PM due to my Daughter needing to go to work and we were done by 1:00PM. That was including the car going through detail and installing the All-Weather Package I added, so the dealership met our time constraints very well. Although I felt I deserved more for my trade, the buying experience was good. Larry knew I had done my research on this vehicle and he knew exactly what I was looking for and delivered it. Larry knew his product knowledge very well and taught me a few more things about the car I didn't know. Price probably could have been better considering this is the fourth vehicle I've bought from Ed Voyles in the past five years, but the overall buying experience was great. This dealership does not try to rip you off or sell you something you don't need. I won't buy from any other dealership. I drive 60 miles to buy from Ed Voyles anytime I need a vehicle, whether it's from their Dodge/Chrysler/Jeep Dealership or their Honda Dealership. I recommend everyone visit Ed Voyles' Dealerships before making a decision to buy from some other dealerships in the Atlanta area.

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dblevin

Dec 14, 2011

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I just bought a Honda Odyssey with Colville McKenzie. He was such a delight to work with. He was so good that the next day my niece went to him and bought a Honda Odyssey. He was fair, kind and very patient....He was not your typical salesman...I love the car and I am very glad that I got it.

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ksdawg22

Dec 8, 2011

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After spending 15 minutes on the lot, I had to go inside to find someone to assist me. I've never had such a hard time getting. Service at a dealership. Once I was finally helped, the experience was fine.

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ranch8888

Dec 5, 2011

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My experience was okay until I realized that the contract that I signed was not the price that we verbally agreed too. Obviously this is my fault for not catching that my acessories were added twice into the many lines of the contract (extra $1000)before I signed. The salesman agreed that it was wrong but his manager didn't even want to talk to him to verify my story, he just told me that I was re-negotiating the contract. I even offered to dig up the voicemail from the salesman stating the terms of the deal. He just reiterated that he never heard of re-negotiating contracts but would throw in a free oil change. I heard alot of talk while I was there about how they just want to take care of the customer but then once they have your money they won't even consider backing up all the talk. Shop around for more than price! Buyer Beware of Ed Voyles Honda contract practices.

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binalyn

Nov 30, 2011

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I have purchased 3 Hondas in the past. I purchased a CR-V from Ed Voyles in 2006. I purchased my current Accord from another dealership and was not pleased with the service I received. So, when I decided I wanted to buy another vehicle, I thought of your dealership because of the good experience I had previously. Basically, I drove out of my way and past several other Honda dealerships to do business with yours.I have provided the email conversation I had with David below. At the conclusion of that conversation, I believed that your dealership had Crosstours in stock and specifically the ones quoted below. Imagine my surprise when David greeted me with: So, youre looking for an Accord, right? I reminded him that I was interested in a Crosstour. His response Well, your email said an Accord. I said, No, I said I owned an Accord. I should have stopped the conversation there but since I had made a long drive from Canton, GA while visiting my family, I decided to go with it.David then stated that he only had one Crosstour, which the manager was currently driving and asked if wanted to take a test drive. Given that I have never had the opportunity to drive a Crosstour, I decided to again to just go with it. I kept my opinion to myself when he showed me a dirty car and stated that this was the one that we would be test driving. My nephew, who is three, touched the car and left a handprint in the film of dirt on the car. I again decided to just go with it because I had never drive a Crosstour. I took the test drive and enjoyed the way the car felt. I was agreeable with considering that car despite my 1st impressions because of all of the nice amenities in it. David never mentioned the price of the car and never told me what my trade-in was valued at. He brought Malcolm over and introduced me to him. When there was no mention of additional costs, I was under the impression that I would get a great deal on this car or at least something close to what I was quoted since I would essentially be purchasing a used car. Malcolm was just as shocked as I was when he ran the numbers and saw that the monthly payments were over $600. When I asked why it was so high, his response: Thats a very expensive car. They have it priced at $32K. My response was: Do you really think that I would pay that much money for a used car? Besides, what happened to what I was told in the email and better yet did they ignore what I stated I wanted to pay?Malcolm took the information back to David and his manager. He let them know that I was NOT agreeable to buying a used car at that price. Eventually, David came over and asked what color of car I was interested in. I said red or blue. The manager then came over and stated he could get a red one but it would be on Monday because of the holiday and then suggested that I look at CR-Vs because they were a lot less expensive. When I said no, he then asked me why I wanted the Crosstour. I then had to justify my car choice to him before he agreed to getting the car from the depot.When I left that dealership, I was under the impression that the manager would get the Red Crosstour in, get the pricing where it needed to be and that I would be contacted this morning to come and pick up a new car. I ended up going to another dealership - getting the Crosstour I wanted - which was a 2012 Red Crosstour at the price I wanted to pay. I would NEVER recommend this dealership to anyway based on the "bait and switch" they tried to pull on me.

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Dwm1969

Nov 23, 2011

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I was really surprised when I walked into the Honda dealership to find a very friendly and relaxing atmosphere with absolutely no pressure. Gabriel fortson was a very friendly andPolite salesman who went out of his way to help me in purchasing a new pilot and help me get out of my current car that I had. I would definitely recommended this dealership to anyone whoIs looking to buy new or used. Thank you for helping me get into my dream come true andI love my pilot. There is nothing like coming into an atmosphere that is soFriendly and relaxing with no pressure as a customer when you are lookingTo buy. It makes the experience awesome. Thank you Ed Volyes Honda.

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mnmccoy82

Nov 17, 2011

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As long as I live in GA, ED Voyles Honda will be my go to place for a new vehicle! Thank you Marty & Malcom!!! My credit is not the best and the guys at Ed Voyles Honda worked really hard to get me in the vehicle I really wanted! Marty kept in touch with me over the week while Malcom was working on getting me financed. I have only bought one other car in my life and that experince was awful, but Marty really renewed my trust in dealerships and I AM LOVING MY NEW 2011 HONDA ELEMENT!!! Thank you to everyone!!!!

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Jane Butler

Nov 16, 2011

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We went or called a couple of different Honda dealerships. We were impressed that Gabriel who was on his way out the door on a Friday evening took off his coat and helped us. He was very knowledgeable and professional. We would highly recommend Gabriel and the dealership.

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Joyce Fahl

Nov 15, 2011

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Typically bought a 4Runner at Toyota but decided to check out Honda! Loved our experience and how the do deals! Love our new Pilot! Will go back again to purchase a car here and also recommend this dealership to our friends and clients.

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satyacube

Nov 13, 2011

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Yes, I will definitely recommend this dealership. The sale process was smooth and according to my needs.I had a good time while purchasing the car.

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tomflanigan

Nov 10, 2011

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Working with Gabriel and Larry in buying our new Odyssey was a great experience. They were knowledgeable about the vehicle and they were very straight-forward in their negotiations--no games-playing or withholding of information like I experienced at other dealerships.I would highly recommend buying a car from them at Ed Voyles Honda.

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mik.mun

Nov 9, 2011

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Greg was an excellent Honda representative. He was thorough in explaining everything I needed to know about the Honda. Malcom, the finance officer also did a great job working out our financing. We are grateful to all of you

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faithfullyblessed

Nov 5, 2011

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Normally when you go to a dealership you have salesmen attacking and harrassing you to make a purchase, but, once I arrived Mr. Corville was very attentive to my specific request and he went above and beyond professionalism to ensure my satisfaction. Mr. Richard and Mr. Cory were attentive as well. I will certainly recommend Ed Voyles Honda to all my friends who wish to purchase a Honda.

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APITTS172

Nov 4, 2011

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I shopped several Honda Dealerships and Ed Voyles was the most professional and sincere to help clients with a New Purchase. I felt like family !! My Salesman Don Marlowe was extremely helpful and knowledgeable. Not only did he sale me a car we built a relationship that will last a lifetime. Thanks for making buying a new car easy !!!Angela

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ashtonad

Nov 2, 2011

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Larry Calbert is the kind of person I would always want to deal with. He listened to my concerns, answered all my questions, and was very friendly without being "smothering." This is the kind of new car buying experience you want to have. I got the car I wanted at a price I was happy with and enjoyed dealing with every single person I came into contact with at Ed Voyles. I'll recommend them (and especially Larry Calbert) to everyone.

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Sudan

Oct 29, 2011

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Buying a used car was quick and easy. Guy who was working with was really helpful. Only thing noticeable was that they had some kind of team meeting and the person assisting me had to leave for a long duration and I was just sitting there waiting but was happy enough for getting a nice deal on the used car.:) Will post another review eventually once I do more business with these guys .

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theo_roshell

Oct 27, 2011

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This is my second time purchasing from Larry. As a former automotive salesperson, I recognize his professionalism and appreciate his patience. I had been trying to convince my wife to switch back to Honda from BMW, and and as you can imagine it took a while, but Larry was patient with us. We have become very close through this process, which has resulted in me referring all my friends and family to do business with Larry only when considering Honda. If I buy a third Honda, I will purchase it from Larry as well. Great job!

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dstone

Oct 21, 2011

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I had Marty Hammerman's card and I called him and he was not working that day,but he said he would call ahead and make sure they would know I was coming in and would help me. From the time I walked in to Ed Voyles Honda,everyone was very helpful and courteous. I asked to speak to Cory and he got me Gabe, who helped mefind the right CRV I wanted. Between Larry and Gabe, they both helped me get thecar for me. Cory was great with the financing. He got me the best deal ever. Infact, his help was the easiest in financing a car I have ever had to do. Since I ama widow and by myself, I appreciated how helpful everyone was to me. Corey explainedeverything well and made sure it was a smooth transiston. Gabe went over the car and answered all my questions. Larry was also very helpful. I recommend every one I know to go to Ed Voyles Honda and buy a car. I tell them about the great service they will get and the guys to see. While you are waiting on the paper work to be approved, the receptionists are very nice and helpful and most every guy asks if you are being taken care of. Ed Voyles has Great Hospitality! I really like my Honda, it drives so good and looks good. Thank you Ed Voyles forhiring such great people to do business with. I am going to send as much businessyour way as I can.Thank you Ed Voyles!Sincerely,Deborah A. Stone

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madness4597

Oct 20, 2011

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Jason was great! Thank you for a good, easy car-buying experience. Mr. Schibi runs a very good dealership. Gabrielle and Larry were good also.

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grandmabarb

Oct 19, 2011

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It's been a decade since I've purchased a vehicle and this was the best experience ever. John and Larry were great. Thank you

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cavedealer

Oct 15, 2011

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We have had some bad experiences in buying cars in the past, however, this was the best experience we have ever had in buying a car. My wife, did not even want to talk to a saleman or finance manager, so I did all of this on my own, talking toDon Marlowe, the car saleman and then Cory, the finance manager. They were very courteous and very patient in answering all of my questions. After talking with them, my wife and I came in to finalize the deal for the 2012 Civic Honda. She commented to me, that this was the best experience she has had in buying a car. We both are very pleased with the car and with Don and Cory in helping us finalize a deal. Thank you P. Koehler

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richpesce

Oct 14, 2011

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Unlike any other dealership, Honda or otherwise, the people at Ed Voyles Honda went out of their way to earn my business. They wanted my business, were enthusiastic about how they should earn it, and turned a difficult situation into a very pleasant experience. The sales people were friendly and knowledgeable, management helped me get the car we wanted at the price we wanted to pay, and the finance manager actually lowered the agreed upon price with no more money out of my pocket and no gimmicks either. If you are looking for a car, go to this dealership first. You should be as pleasantly surprised as I was.

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estherp1987

Oct 12, 2011

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Greg was very patient with me and John was nice and upfront with his pricing. I have purchased several cars there and I will keep coming back.

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Buyer on my own

Oct 11, 2011

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Salesman was friendly, thorough, and accommodating.

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none!

Sep 21, 2011

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I have purchased three used cars from Ed Voyles Honda and they are great. My sales person Damon is great to work with. I have purchased two cars from him and sent friends to him. I highly recommend Damon and Ed Voyles.

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Pastor

Sep 20, 2011

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I would recommend Ed Voyles used Honda deal to anyone. I had great service. And when I found out I was missing a spare my salesman actually went and got me one. I have recommended this dealer to many people.

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dixes

Sep 19, 2011

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I am just one of several friends who have bought cars from Don Marlowe at Ed Voyles Honda. He is a great ambassador for Honda cars and his dealership, but he is also a great advocate for his customers. When I bought my S2000 he made sure that I was introduced to the service manager (who I have had the pleasure of not seeing for anything other than scheduled maintenance.) Visits to the service center have been as pleasant as buying and driving a great car. If you are in the market for any vehicle in any of the classes that Honda sells, check them out at this dealership - and see Don Marlowe.

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dmpaap

Sep 19, 2011

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Don Marlowe is the best. I've been a life long Honda customer and have bought a few cars from Don. As far as customer service goes... he is the best. He always works very hard to find the best vehicle for me and he is always fair with his prices. Don Marlowe and Ed Voyles Honda is the best dealer in Atlanta!!

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alysonolives

Sep 12, 2011

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Greg was my sales person. He was very helpful and knowledgeable about the Honda products. He explained to me the differences between the Honda Accord and it competitors. I would be back this coming weekend to buy my Accord from him.

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jimsbulldogs10

Aug 24, 2011

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Their reliability, their honesty...you go in and they take you right away. They find the problem, they fix the problem. You don't have to bring it back. I don't think you're going to find the service and the honesty that you're going to get at Ed Voyles Honda.

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drew_l95

Aug 22, 2011

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They were flexible with their schedules allowing us to work out some details without a deposit. They were very nice and friendly and answered all of our questions.

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minoboxing44

Aug 17, 2011

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Over the past fifteen years I have purchased and leased many vehicles from this place. The owner is amazing and I am happy to do business with them. Thanks for all the help. I know I am picky and a pain when it comes to the right car but you worked with it and through it and I am thankful for that. I will keep continuing my service with you.

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ttravisg1983

Aug 16, 2011

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Love my element! So glad Linda talked me into it. Best car for my business I could own. I just love it. They have the best customer service there.

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sean.tee32

Aug 11, 2011

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No pressure. Excellent customer service and product knowledge. I wasn't able to purchase due to my financial situation but Patrick treated me with dignity. I will recommend to all my friends and family.

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robinb50

Aug 11, 2011

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My family and I have purchased and leased 8 vehicles you guys. The service is great and they are never misleading. I will continue doing business with you.

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JaymeeLynn12

Aug 3, 2011

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I love that everyone that works here are still the same people every time I come in! It shows that they are really doing good job.

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TNShopper

Jul 29, 2011

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Worked deal for my new Honda Fit from my home in TN. Salesman was up front on pricing and made buying experience as painless as possible. Salesman picked me up at airport and had most of the paperwork completed on arrival. I would recommend this dealership to anyone shopping for a vehicle.

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publow

Jul 27, 2011

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I previously purchased a vehicle from Ed Voyles Honda in the spring of 2010. At the time, I was extremely happy with the vehicle and the price. Since that time, however, several issues have arisen. Prior to purchasing my car I was told that it had been in an accident. Nothing in the engine compartment had been damaged, which was my greatest concern. In the year that I have owned the car, though, I have had to repair the passenger side power window mechanism as well as the door latch mechanism on the same door. Both of these repairs were either incorrectly repaired in the previous accident or were problematic as a result of that accident.I have no idea whether Ed Voyles did any repair work on the car after it was in the accident and before I bought it. Correspondingly, the repairs that I have had to do may not have been their fault. However, I would recommend that any potential customer really think twice before buying any vehicle with accident history from this dealership.

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KReid98

Jul 19, 2011

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I recently purchased a 2008 Accord through Ed Voyles. I worked with Patrick Vaughn in the internet sales department and he was extremely helpful, professional and friendly. I received fair trade in value for my previous car and with the help of David Clark, was able to get into my new vehicle. I highly recommend this dealership and the employees of Ed Voyles.

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nivaan

Jul 13, 2011

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Great experience. Good selection of vehicles and was able to find the right convertible for the right price. Patrick (the internet sales manager)was great through the whole process and a hassle free smooth transaction on the whole. Highly recommend this dealership.

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davidagans

Jul 5, 2011

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I've been a Honda owner since 1989, but that may change. Went to Ed Voyles,Ga. today with an appointment to test drive a Fit. They had all my information for the specific model, including an finance application for 0.9% loan. My appointment was confirmed . After driving 20 miles out of my way, way beyond many other dealers closer to my home, I was turned away because, yesterday, they sold all of the inventory which I told them I was interested in. For some reason they asked me for a deposit on a car that did not exist, nor did they know if they were going to recieve one in the near future! Is this how Honda does business now?

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noskid1

Jul 4, 2011

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Patrick Vaughn deserves a weeks paid vacation plus and all expense paid to a destination of his choice paid for by HONDA.Patrick took me in as a friend and did not overlook the appearance of me looking like I was a 12 year old! This is very important because some did! He went through the steps to get me the car I wanted and no other! This is the Hardest working employee (needs to be Manager)that I have ever met in my Life at a car Dealership! If any reference is need from me for commercial,or any other Business related material I will be happy to be a reference.Thanks so much and will see you soon again Patrick!!!!Thank You,Milton Wright Jr

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shereeyhill

Jun 23, 2011

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What a fantastic experience I had with these guys! From the moment I walked in until the moment I drove off the lot, I was treated like royalty. They answered all of my questions, provided me with consumer ratings and customer feedback, and even helped me entertain my grandson! I recommend this dealership to ANYONE looking to buy a car. Both Pete and Don gave me their full attention the entire time. I never felt like they got impatient with indecision or would rather be with someone else.Even after I got my car home, I had a couple of questions. Whenever I called, they answered their phones and gave me their full attention until my question was answered.Thanks so much for the perfect car-buying experience!

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LHudson2011

Jun 23, 2011

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I just purchased my 4th car from Ed Voyles Honda and from my salesman, Don Marlowe. As always, in the last 13 or 14 years I have received excellent sales/service from Don and the entire Ed Voyles team. I purchased cars for myself and my daughter and have been delighted w/all of the professional service in each instance. One of my cars was badly damaged before it was six months old in a fender bender type accident and Ed Voyles body shop kept me and my insurance company informed of each procedure being performed and the costs. That car lasted 12 years until it was totaled in another accident. In this instance, Don Marlowe was able to assist me in the choice of a new 2011 CR-V and I am very happy with this new vehicle. Thank you very much, Don Marlowe and Ed Voyles. I will continue to purchase and service my cars there in the future. - Lynn Hudson

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DixieLH

Jun 22, 2011

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I was nervous, and I had never bought a new car before. My sales rep, Marty Hammerman, could not have been more thoughtful and kind. He even picked me up to finalize the deal. And, by the way, I have a beautiful, shiny, new black Honda!

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AslanRules

Jun 17, 2011

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Being in my mid-50's, I have had the opportunity to purchase a number of vehicles, both new and used. After searching the internet for used Honda Ridgelines, I found several that interested me. I spoke with Mr. Vaughn on the telephone and drove to the dealership. He was very friendly, knowledgeable, and did not pressure me at all. I never felt rushed or hurried, even though it was after closing time. The experience was so positive, that I never followed up on the other trucks that I had seen on the internet. I purchased the truck that evening. Follow-up after the sale has been excellent and I will definitely contact Patrick the next time that I need a vehicle.I also had the opportunity to utilize the service department today (approximately 4 weeks after the sale) in order to have an additional key made. I dealt with Damien who was very friendly, polite and helpful in every way. Not only did he make the key in a timely manner, he inspected my car and replaced a burned-out brake light at no charge. He offered to wash my car, but since it was raining, I decline.Thanks Ed Voyles, Patrick Vaughn, and Damien for an excellent experience.

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RichS

Jun 7, 2011

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PATRICK VAUGHN IS THE MAN...As soon as I emailed the internet sales team Patrick called immediately and took care of everything and answered all of my questions and the next day got me into the car I wanted..TO ANYONE LOOKING TO GETTING ANOTHER CAR PATRICK VAUGHN IS THE GUY YOU SHOULD CONTACT.

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yasmineg

May 31, 2011

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Omg Pat was Great... worked with me and got me what I wanted... very nice and friendly guy... Thanks Patrick, First time Ive went threw a dealership and felt great about my decision no regrets all smiles over here... need more sales men like Patrick...

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navenjohnson

May 29, 2011

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Ed Voyles was the second place I stopped at when out looking for a replacement 07 Accord that I unfortunatly hit a deer with and totaled. I pulled in and was met by Patrick, we found not only an Accord but I upgraded to the V6 and leather package. Patrick by far made this car buying expierience plesent and freiendly. I would reccomend anyone looking for a new car and especially a Honda to go see the guys at Ed Voyles.

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nhallab

May 23, 2011

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My husband and I came in looking to lease a new CRV. Joe was very kind, and helpful. He went over all our options and took the time to answer all of our questions. The process went very smoothly. We are very happy with our experience at Ed Voyles Honda and they earned our returned business. Thank you Joe!

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jpopinko

May 19, 2011

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We visited the dealership on a Saturday afternoon knowing we would be looking for a new car over the next several months. Marty in sales greeted the 3 of us and immediately made us feel comfortable--his pleasant mannerism (charm) and helpfulnes were key. Cleanliness of showroom (including rest rooms) and outside area made a favorable impression on us as well. We had previously used the Service Dept and had had excellent experience with the work done on our 1999 Accord. We bought a 2011 CR-V that Saturday and drove off with it. Cory in Finance had made the paperwork go smoothly and he seemed happy in his job with Ed Voyles which also made a favorable impression on us. We decided to keep the 1999 Accord as a second car since it only had 190,000 miles on it and wanted a second year and had been happy with the service provided by the Ed Voyles Service Dept over the years in keeping our 1999 Accord running in excellent condition and could count on the Service Dept for future work on our 1999 car as well as the new 2011 Honda CR-V we purchased.

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Rick Spriggs

May 17, 2011

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Several years ago I purchased a jeep wrangler from Petrick Vaughn.I was very pleased with his professionalism , and the way he handled my purchase of the vehicle. I was even happier with the purchase of a 2008 Oddssey. My wife is under going treatment for cancer so we needed van to transport her easily. I visited the dealership on 5/12/2011 and explained the circumstances. Patrick did all the necessary paperwork that day so my wife only had to sign papers on 5/13/2011.Patrick Vaughn and Eric Palmsteen are assets for your dealership. Both were so concerned about meeting our needs with a safe and reliable vehicle that met our budget but also handled our paperwork in an efficient amout of time.

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miamigirl

May 15, 2011

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I requested dealerrater.com delete my review of 4/29/11. We stand by our original review in Februrary. Patrick followed up with us when he rec'd our concerns. Our original request was not forwarded to him, and when it was...he contacted us right away. Thanks Patrick!!

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MariettaTeacherBD

May 4, 2011

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I had a great experience with the Ed Voyles Pre-Owned dealership. I came in on a Sunday afternoon, test drove a few Honda Accords on the lot, and managed to find a great deal on a 2009 model. Patrick was extremely friendly, attentive, and actually listened to what I wanted. He didn't try to push any unnecessary options or a more expensive model on me at any time after I expressed my criteria for the car I wanted. It was refreshing, actually. He worked with me for nearly five hours and stayed an extra hour past their designated closing time ... on a SUNDAY! David in the finance office was extremely friendly and receptive, as well. Thanks to both of them for going the extra mile. Since my purchase happened so late in the day, Patrick asked me to come back early in the week to get my new car detailed (the detail guys had already left on Sunday). Most salesmen wouldn't suggest that. When I did go back for the detailing, I stepped down to the service department to ask about a brake issue on the 2009 Accord model and the gentlemen there were very open and honest about the answers to my questions. While I feel that the brakes issue should have been disclosed in the shopping process (class action lawsuit against Honda for the 2008-2009 Accord brake design and very premature wearing on the pads), I do not fault anyone at Ed Voyles. It's not common knowledge and there was no recall issued, as far as I know.If I had one very minor complaint, it would be that my trade-in vehicle (2004 Mazda3) was probably worth more than I was offered. This is why I give a 3 for the price category above. With brand new tires and low mileage for a 7 year old car (under 11,000 a year), it could have been better. But, with the very good price I was offered on the Accord I felt just fine about the dollars/cents in the end.Overall ... I will definitely send friends and family to Ed Voyles Honda! I used to own a Civic and had great dealings with them prior to 2004 when I went with Mazda. To be honest, I am not sure why I left. Good job, Patrick, and thanks!!

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Mobashir

Apr 25, 2011

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As being a new fresh graduate and buying a reliable car, Ed Voyles Honda is a great place to buy the car. I looked at some inventory online and went there and asked for the internet sales specialist, Patrkick Vaughn, a great sales person will help you in every aspect, friendly and listens to the customer's needs and requirements. I was looking for a Honda Accord EX-L within the price range which I could afford. Patrick was really great in showing me the price of the which i could afford in my payment range. He is very honest and straight up front no games. He made the process the really smooth and was there to answer any question. I really enjoyed working with Patrick and Chason, the sales manager, who is also a great and friendly person. I loved this place and would definitely recommend to others. I am a very loyal person and based on my first experience with Ed Voyles Honda, and Patrick, I would definitely go back there to buy again in the future. Thanks Patrick and Chason, who helped me to get the best deal.

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Charlesdarwin30

Apr 18, 2011

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Patrick was very helpful in making sure my experience was satisfactory. The car I bought seemed to not have any viewable problems. The day after I bought it, the check engine light came on. I called Patrick, he told me to bring it in and they would resolve the problem or find another car that met my expectations. They ended up repairing the issue and I would recommend Patrick and Ed Voyles to a friend.

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grimes83

Mar 1, 2011

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For someone who hates going to dealerships to buy a car, Patrick and the Ed Voyles team have changed my mind forever. From the time my fiancee and I were greeted by Patrick until we drove our 2004 Ford Explorer home, we both felt pressured and comfortable with the car buying experience. Patrick was always very honest and straight forward with us and had extensive knowledge of every car we looked at. I would recommend this place, and Patrick, to friends and family. Definitely going back for my next car.

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peter400

Feb 14, 2011

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Both Kelly Blue Book, and Black Book rate my trade in at approximately $5500. My vehicle is in mint condition interior, exterior, and has no mechanical problems. Vehicle is still covered under full-mechanical warranty through Land Rover for another 5,000 miles so vehicle is in perfect condition. Ed Voyles Honda quoted me $2000 for this vehicle as a trade-in stating the mechanic smelled anti-freeze in the engine compartment. Land Rover just replaced a leaking radiator in my vehicle within the last 2 months, the radiator was leaking coolant, this is likely what the mechanic could smell. They found NO mechanical defect OR leakage but claimed this smell could mean a component could fail soon, and because of this they would only offer $2,000 as a trade-in value.After leaving Ed Voyles Honda I drove a few miles away to a CarMax location, told them that unlike at Honda I did not want to purchase a vehicle only sell mine to them. After a half hour inspection the sales manager offered to buy my vehicle for $4000. This was really poor service from Ed Voyles Honda and I would not recomment dealing with them due to questionable selling practices. While trade in values can vary, this price was completely unrealistic.

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C.H.

Feb 13, 2011

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WOW ! We had a great experience at Ed Voyles this past Thursday evening. Through the decades of purchasing vehicles, this experience was by far the best. We saw the internet ad for the 2006 Honda Odyssey. Patrick was extremely helpful, informative, and professional. In the peak of rush hour traffic, Patrick was so patient to allow both my husband and I to test drive the Odyssey. We never once felt rushed or pressured. We also worked with Chason and Josh. What really impressed us the most was the fact that these gentlemen were; fair, honest, considerate, and straight forward. In fact, since we do not live in Marietta, we were able to send our spare keys & paperwork (owner's manual, records, etc.) to them the next day. Patrick even let me know when the paperwork arrived. The follow-up was fantastic. We bought the mini-van without any hassles or wasted time, and drove home the same evening. If you are planning to purchase a vehicle, and want to have a positive experience, then these are the folks to do business with. We would recommend them to friends and family which is a true testimony to the integrity of their business. Kudos to Voyles Honda..Sincerely,The Williams Family

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mcdonoughjim

Feb 5, 2011

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Found Ed Voyles on the internet. I looked at several cars and liked that there were many pictures to look at. I called Patrick Vaughn and he answered my questions about the car. I was told the car was to be sold the next but I could purchase it if I came to the dealership first. When I arrived I drove the car and decided to buy it.

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Lynn Wiginton

Jan 20, 2011

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Patrick was very knowledgeable about the car make and model. He was friendly and honest in his assessment of vehicle. He was open to questions and worked to make a deal with that fit my needs and budget. He did not try to sell me a car I was not interested in as I experienced at other dealerships. I would highly recommend this dealership.

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krasmussen

Jan 15, 2011

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We were looking for a good used Honda vehicle and found good prices on the internet for Ed Voyles Hondas. We contacted Patrick Vaughn and met him on a Saturday afternoon. We looked at several cars and different models also. Patrick had a great knowledge of the vehicles and we purchased a 2005 CRV. It had the safety features we required and we all want to drive this vehicle. Thank you very much.

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0wen

Jan 8, 2011

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Patrick and Josh came across as all-around average guys. No fancy double talk and none of that gimmicky "What kind of car can we put you in today." garbage. I saw the car I wanted online, went to the dealership, told Patrick what I wanted and he made it happen. Out of a half-a-dozen car purchases this was BY FAR the smoothest and most worry free experience I've ever had. I'll definitely be recommending Ed Voyles to any of my friends or family.

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raj_danave

Jan 6, 2011

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Ed Voyles made purchasing my Honda Odyssey the most smooth, hassle-free, convenient, and time-efficient car-buying experience that I ever had. I dealt with the Internet Sales person - Richard Wade - he was extremely professional, honest, and competitive throughout the whole car-buying process. None of the Atlanta-area Honda dealerships coule beat the price he offered on the 2011 Honda Odyssey EXL with Navigation.The car was delivered on-time, as promised and the purchase formalities were completed very quickly. I was in and out of the dealership with my new vehicle in about 2 hours.I definitely recommend buying your next Honda from Ed Voyles and do look up Richard Wade. He is a great salesman. Thanks

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awells

Jan 3, 2011

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I just acquired two new Honda CRVs from Ed Voyles Honda, working with Mr. Richard Wade. I cannot say enough about Mr. Wade's exceptional customer service, professionalism, courtesy, and total concern for his customers' satisfaction. He insured I and my wife were completely comfortable with our selection of vehicles, and worked tirelessly and quickly to ensure we received the pricing and terms with which we were comfortable, as well as taking care of all of our concerns and the many details of getting our vehicles ready for us.As Honda automobile owners for over 20 years, we have purchased many new vehicles, and know there are many details involved with this process. My experience at Ed Voyles was that the team involved in assisting us showed the utmost consideration for our time and satisfaction. Mr. Cory Pelfrey (Business Mgr.) and Mr. John Schibi (Gen Sales Mgr) were very helpful, friendly, and patient in providing us with the important information we needed to make our decisions.This was our second experience getting our vehicles at Ed Voyles Honda. We use their service and parts department, and have found them to be very accommodating and attentive to our needs.

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jemason79

Dec 13, 2010

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All three guys were exceptionally nice and professional! My situtation was somewhat complicated but they worked so hard to get me the right deal and were very, very patient. My experience there was the most pleasant one I have ever had at a dealership. I would recommend them to everyone.

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Ignition_key

Dec 8, 2010

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Got an email quote from them over the phone for a 2011 Accord Coupe 6MT NAVI (blk/blk) saying I was approved and car was ready for drive out(all without my acknowledgement). So I went over to meet David Kozarich asking what was going on. I told him that I have already have committed to buy the car from the other dealer and that its an out of state purchase and Ive already booked my ticket as well. He goes in the sales managers office comes with some numbers, and I told him sorry, then the manager comes in and asks what he can do to get my business, i told him to beat the deal, he agrees, then he starts throwing in freebies like service maintenance contract etc... I told him I would think about it, he goes Im getting the car now and you can think about it till then, i told him that was not enough time... Next thing you know they had me signing the papers, because he would not let me leave the dealership, so they only way out was to sign the papers. When I looked at the numbers, they were higher than the quote I got from another dealer; also they did not factor in the $500 rebate Honda was offering. In all I got screwed as they FORCED me to buy the car and moreover LIED about the numbers, I ended up paying $1220 more and these clowns screwed me!ED VOYLES HONDA needs to re adjust the correct numbers on the LEASE documents or Refund my money back!I Do recommend this dealer to even my enemies...Word of advice to everyone reading this:DO NOT trust this Dealer and DO NOT buy from them...

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mfsqlserver

Nov 23, 2010

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In an attempt to resolve a previous matter and to have questions answered, I had been trying to get someone within customer service to help me at Ed Voyles honda in a follow-up to a better business bureau case I filed. Finally after hours of trying I finally get Pete Richards on the phone and instead of answering my questions in an attempt to solve the matter, he jumps in and threatens legal action against me with his lawyers. All I tryed to get answered is why his people never told me about the 8000 add on or whatever value was extended on the loan. Turns out the answer came from Fidelity. Yet it is very concering that versus trying to answer my question, Mr. Richards has made it clear that I am lieing and harassing his staff, which I can understand, but why go to the length of treating a customer who has met their obligations. This is very distrubing. As such I have asked corporate honda to intervene in a case review, which will include why my vin number on my contract was entered wrong, plus why the salespeople failed to mention these facts in addition to Mr. Richards reaction. Is this customer service? I have also asked Fidelity to contact Mr. Richards to explain the cause for my concern. but this still doesn't resolve the fact that a company who obviously makes millions would threaten to sue a customer who has a good payment record. Makes one really think.

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llawler

Nov 6, 2010

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Patrick and Joshua were very pleasant to deal with and was very knowledgeable of their products. Both are an asset to Ed Voyles Honda. We were not pressured to buy and Patrick kept working with us so we would leave with a car that suited us. We went to buy a CRV and bought a Pilot.

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charj

Oct 12, 2010

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I have a 2006 Civic, which is out of warranty but has very low miles (about 34k). I'm very happy with the car, but the sun visor broke the other day & wouldn't stay up. I looked on-line & found many complaints about this problem. I went to Ed Voyles Honda, as I had used them in the past. I was expecting a fight to see if they would fix this under warranty. I figured they would tell me they never saw this before & I caused the failure. Instead, after talking with the Assistant Service Manager, Mr. Sweet, who inspected the problem on the service drive, they agreed to fix it for me. He even told me he sees this problem reglarly & the sun visors are "kind of cheesy". I was so impressed with his honesty about the problem. He even fixed it himself while I waited. I was there maybe 20 minutes. You never expect this kind of treatment from a dealer, but, thanks to Mr. Sweet, I will be using Ed Voyles for all my service work.

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Cubbie

Oct 10, 2010

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David & Greg explained things well. David warned about potential problems & additional costs when I explained what my non-mechanic friend thought I needed repaired. They've reliably fixed my cars for over fifteen years. I realized the prices were similar of better than non-dealers so kept coming back for their experience. I keep referring friends that grumble about paying more for brakes than I do. Having the shuttle service makes it easy to go from work, too.

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hassank

Aug 18, 2010

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Buying a new car can be full of excitement and uncertainties. However, Thomas Hellhoff made this experience one to remember forever. His advising skills combined with his sense of humor, his friendliness, his integrity, his excitement, knowledge of the car, his honesty and especially his professionalism makes him one of the best salesman I have ever encountered ( and believe me I have encountered 20+ salesman). He definitely made this experience unforgettable and I HIGHLY recommend him to anyone that wants to buy a Honda. Also, the dealership was a great place and had a great atmosphere to do business and very clean.

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swilliams304

Aug 5, 2010

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Buying a new car after driving my old one for fifteen years could have been a traumatic experience. But it wasn't! Linda Strickland made writing that check almost pleasant. The attentiveness to detail was excellent.The dealership was a professional place of business and extremely clean. All sales personnel were friendly

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Phowell222

Jul 30, 2010

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My rating is based on having bought two vehicles from the dealership (an Odyssey in May 2009, and an Accord on July 29, 2010), on service work done on my new 2009 Odyssey, and service work done when I have brought my son's Accord or Odyssey in for service over the past few years. This go around, Linda Strickland was very helpful to me in the showroom as I made my decision as to which Honda to buy, and David Kozarich (who also sold me my 2009 Odyssey) was again very professional as we came to an agreement via the Internet bidding process and completed all paperwork. At age 67, I have dealt with my share of dealerships over the years (including this one years ago when I had my first Accord serviced there), but none has ever surpassed this one in the areas of sales or service.

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timetraveler427

Jul 29, 2010

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Everything went smooth and efficient. Linda is the best and this is the third car I have bought from her, and been overly satisfied all three times, and I would buy more cars from her in the future.The guys who handled my trade in were also great. They got me a great trade in price and the finance guy was also very efficient. Overall grade...A+

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pstadnicki

Jul 28, 2010

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I bought a Honda Civic last weekend from Marty. So far I love the car and my experience working with Marty was great. I had researched KBB and NADA websites before buying my car and the cost and trade in on my car were right in line with these sites. I would definitely buy another car from this dealership and Marty.

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Bob Werley

Jul 27, 2010

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Have purchased several cars from Don Marlowe over the years. He tipifies the quality of the dealership, always friendly, helpful and on target for price the first time around. Makes buying a car a more than pleasant experience. I have sent friends to Don knowing they will have a good time buying a car.

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Halipilias

Jul 27, 2010

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Thomas went above the call of duty in the whole sales process. I got a great deal on my new 2010 Honda Accord. Malcom was very nice to work with in doing the closing paper work. He helped me walk out with a monthly payment I could afford.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Javabass

Jul 26, 2010

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I had a wonderful experience in leasing a new 2010 Honda Accord LX-S. The salesmanship was very professional and the financing department was very helpful and thorough. I've called since the purchase and have been assisted immediately! I had also spoken with several people in the used department before looking at the new cars and was pleased with the quality of service. I definitely would refer anyone looking to buy new or used to Ed Voyles!

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mchgroover

Jul 26, 2010

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I love this dealer...They are so nice and easy to deal with. Don Marlowe is very knowledgeable and really knows the car business. I was very impressed with the level of service Ed Voyles dealerships offers their clients and I will personally be back to buy another vehicle when I am in the market!

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stewieG

Jul 26, 2010

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Have bought 3 cars from this guy in the last 3 years for myself wife and Daughter. I would not buy from anywhere else.I bought a 2008 Accord with Nav and then bought a 2009 CRV for my wife with the same features. He took his time in both cases and showed us exactly how to operate every feature and took us back to service to show us who to see when it came service time. I just bought a use Civic for my daughter only 3 days after I had told him I wanted one he called and sold me the perfect car. He is Awesome!

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smellycat1973

Jul 26, 2010

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I had a wonderful car buying experience with Patrick Vaughn at Ed Voyles Honda. He was not only friendly and easy going, but Patrick just went all out to make sure I had a great car buying experience. I told him what I was shopping for in advance and he had several cars already picked out for me to look over and test drive when I came in. The test driving with Patrick was my favorite part. I was very happy that he just spent time with me making sure that I was fully satisfied with my decision and purchase and it was greatly appreciated. Thank you very much Patrick! I highly recommend if you are looking for a car to please call Partick Vaughn. You will NOT be dissappointed.

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T Wiltgen

Jul 26, 2010

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First, my Honda Civic is an excellent car. Looks good, performs well, good gas mileage. Second, I was very impressed with the overall attitude and professionalism of the Ed Voyles personnel. From start to finish, and now through some maintenance checks, the service has been excellent. Last, my sales rep, Don Marlowe, was outstanding. He was patient and thorough throughout the sales process, taking the time to guide us through the various options, always keeping our objectives in mind, never pushing. Just an overall terrific experience.

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divora

Jul 26, 2010

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I bought a car from Marty Hammerman with Ed Voyles Honda and had an excellant experience. Marty was genuine, knowledgeable, and willing to work within my budget. The pricing was better than I expected and I am pleased with the overall purchase and customer service.

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curt9659

Jul 24, 2010

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after several phone calls in search of a new honda i was fortunate to reach mr marlowe and had a very pleasant experience in purchasing my new honda accord. he was the 3rd sales person i had spoken with in the several honda dealers in my area and i found him to be informantive, courteous and willing to make a deal that i considered fair and price worthy. all in all an extremely comfortable auto purchase experience and i will definite reccomend him to my friends.

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mpgibson

Jul 24, 2010

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July 23, 2010 "Friday"My wife and I traded in our 04 Lexus for a Honda Odyssey at the Ed Voyles Honda dealership in Marieta Geogia. TWO THUMBS UP!!!The entire experiance was awesome, we worked with John Schibi, Damon Dogotch and Josh Hatch. The dealship team worked with us as we worked with them to workout a "WIN WIN" opportunity. It didn't take all day!!!The fun certainly had been sucked out of looking for cars during the past month, but soon as we met with the Ed Voyles Honda Sales Team the fun was put back into the task.John Schibi's sales team is very easy to work with and they understand how to create residual customers. We want to thank Damon for his professionalism and patients with allowing me and my family to take our time, ask questions and go back and forth on pricing. Once everything was worked out, Josh Hatch sealed the deal with the paperwork smoothly and quickly, great job!Thanks guys, we'll be back in about 65,ooo miles and we'll do it again!All the best salutations!!!Mike & Jenny GibsonKennesaw GA.

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hondaowner1

Jul 24, 2010

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Tried calling several times to speak with customer service. Every time receptionist answered phone and transferred me, the phone just rang. No one ever picked up the phone. I let it ring at least 20 times each call.Well, I will be taking my business elsewhere!

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CybulJ

Jul 24, 2010

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Great experience!! Greg was accomodating, helpful and so friendly. He was knowledgable and was either able to answer all my questions or found the person who could. He was not pushy and listened - which is sometimes hard to find in a sales representative.Great experience overall!

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candy13

Jul 23, 2010

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This was a very pleasant car buying experience for us. We walked in the door at 5:55 on a Sunday afternoon. The dealership closes at 6:00 on Sunday. We still were made to feel welcome and were not pressured or rushed. Thanks! Loving my new red Honda Accord!

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earl1978

Jul 22, 2010

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Received excellent customer service while purchasing my new Honda Accord. David K was easy to work with, prompt, and fair. I will definitely be coming back to him for my next car, and I will definitely recommend him to friends and family who are in the market.

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tltbone2010

Jul 21, 2010

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Greg Saeed was very attentive, greeted us as we browsed, determined which vehicles we were most interested in, brought out one we had described and when we expressed interest in another, brought it out, helped us with negotiation, had the car prepped and presented to us forthwith. He went through all the interior features to our satisfaction, and made the whole experience very amiable.

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tom pep

Jul 19, 2010

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This is our 3RD new Honda from Ed Voyles in Marietta and our 3RD car from Mike Dennihy. Mike has always given us the best price right up front (we did check around Atlanta) and never leaves us with any suprizes or unwanted extra fees when we come to pick up our new Honda. It has always been a joy to deal with Mike and all the other people at Ed Voyles. Just as Mike said in his emails during our last purchase he always provides "Honest answers to simple questions". We have reccomened Ed Voyles to friends and family and will continue do so.

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Mikeyt

Jul 19, 2010

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I enquired about a new Honda Accord on the Internet and Richard Wade responded to me within 4 minuets with everything I asked for. This is my third Honda I have bought from Ed Voyles Honda in Marietta and everything from start to finish was great. Richard answered all of my questions and had the vehicle all cleaned up and ready to go when I arrived at the showroom. If you are looking for a new Honda and a great dealer then go and see Richard Wade at Ed Voyles.... You will not be disappointed.. Thank you Richard and Ed Voyles Honda........ I love my new Honda.......

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ajnatl

May 10, 2010

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This dealership imbibes every negative connotation of a car dealership. I have never had such an unpleasant experience car shopping.I was approved and secured the special financing rate on a brand new Accord from another dealership and was shortly in an accident. My car was totaled. I went to Ed Voyles to purchase a replacement car I was told that I would have no problem getting the special rate again. They gave a fair price. When I went online to fill the credit application several days later and called the dealership the sales manager told me that they can only give me the special financing rate or the price on the car. I explained those are two different things. He assured me I would get the price and rate that they had run my credit and to come in. I arrived with my cosigner and was told that I was unable to get the same rate I received three months ago. They then played with the numbers. They increased the APR by 3%, when I had been approved by American Honda Finance for the 1.9%. I walked out. Called two other dealerships and gave them my financial information and my cosigner information and was assured that I would be able to obtain the 1.9%. I received the price and rate I wanted.GO ELSEWHERE! I WOULD NOT RECOMMEND THE ED VOYLE CAR FAMILY TO ANYONE.

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TracyW

May 9, 2010

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We decided on a new Honda and we emailed Ed Voyles Honda with our request. Within 2 minutes Richard had emailed us back with the exact information we asked for. I called him and set up and appointment to see an Accord. When we arrived he had the car ready for us to test drive. The whole thing took less that 90 minutes to complete everything and the paperwork was very easy. I had emailed other Honda dealers in the Atlanta area and all they wanted to do we get me to come and see them whithout giving me any information........... We had our own financing before we arrived but they were able to beat the interest rate and saved us even more money. This was by far the best car buying experience I have eveer had. I will rate Richard Wade 10 out of 10 and the who thing was great. Thank you to Ed Voyles Honda and Richard Wade the Internet Manager.....

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Dexter38

May 9, 2010

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I had the BEST experience with Ed Voyles!! Larry never pressured me or rushed me into a decision - he was very patient and I went back 4-5 times before choosing my car. Larry let me "bargain" the best deal possible. All in all a GREAT experience!

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jcombat

Apr 30, 2010

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I shopped around several dealerships when I returned from Iraq. Nobody gave me the service and price that John Schibi the General Sales Manager gave me when I shopped Ed Voyles. I understand they do alot for military and public service people. Thank You to the entire Ed Voyles Team !!! I Love My Car

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hondanumber1

Apr 29, 2010

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We bought a 2006 Honda Odyssey EX-L. After we left with our van we were very satisfied with the way everything turned out. Doing the paper work was very easy. We are from the northeast so we like to buy southern cars. We will return again in the future!

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negentropy

Apr 9, 2010

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The car we bought used (2004 Honda Element) seems to be good so far, but we were given a single after-market (not genuine Honda) key that 'failed' after 3 weeks. This means the car would not start. We were not told about this key up front. Neither were we told that it is 'prone to failure' (according to technician at the dealership). It was up to us to have the car towed to the dealership so they could make a new key. In addition, no one would 'take charge' of the situation; we were passed from person to person - there seems to be an extreme lack of communication between departments.When asked by the salesperson how the buying experience was and if they could do anything better, we gave them honest responses and suggested that they provide customers with 2 (genuine Honda) master keys along with a valet key. None of our concerns were addressed, the response was, "I apologize for the inconvenience" (literally this is all that was said). In other words, the customer service ends as soon as you sign on the dotted line.The buying and test driving stage was easy and the experience was good, however the follow up has soured us in regards to this dealership. Therefore I would not recommend this dealership to anyone else. Life is too short and there are many others out there.Update: I wrote to the salesperson, and was rebuffed. I wrote to the Customer Service Manager and was initially told that he would look into the problem. Then I was ignored. Finally, I wrote to the General Manager and within a half hour he offered to provide a full set of keys as well as the first service free. The keys are all we wanted in the first place; I really wish the first two contacts could have offered a little more help, but we are satisfied now. I've changed the ratings slightly to reflect this.

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khillthomas

Mar 18, 2010

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This is my third Honda from the Ed Voyles Dealership and this experience was as great as the first one. The treatment I received was exceptional! Larry and Malcom were very attentive. Everything about the process was explained to my understanding! Awesome experience as usual. The employees at Ed Voyles Honda really care about the customer! Thank-you!

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jonclemens

Mar 6, 2010

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I visited Ed Voyles Honda to look into a used Honda Civic SI. Patrick was very welcoming and pleasant. This being the first time I was actually buying a car for myself, I felt a bit intimidated and unsure about the whole process. My concern is always, like you hear of so many dealerships, having a bunch of negotiations and surprises. I value honesty and directness. Patrick was both very honest and very direct. He kept me informed through the whole process. Further, he was very interested in my choice of car, as he likewise still drives a manual. It was nice to buy from someone who not only was honest and informative, but also really appreciated my choice. I highly recommend Patrick to anyone looking to buy a used Honda at Ed Voyles.There was one difficulty in my experience, but this was not Patrick's fault. Because I am a student and had an out of state license they were overly wary of me, to the point of being a bit rude. I had to prove I had a job, was a student, and they had to speak with my parents. Now I understand that they need to be sure about this sort of thing, but it seemed a bit much. This is the reason for the 4 on overall experience.That said, though (and I assume most people won't be buying with an out of state license, etc.) it was a good experience and I got the car I wanted. I felt and it was a very smooth process. I would still highly recommend Ed Voyles Honda and specifically Patrick Vaughn for anyone looking for a used Honda.

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publow

Feb 20, 2010

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I drove from Knoxville, TN to Atlanta to get a good Honda Accord Coupe at a fair price. Prior to my trip, I did a lot of price research for what I wanted. Other Honda dealers that I visited initially tried to sell me cars at unreasonable prices. They tried to justify a price instead of trying to sell the car. Though I was able to negotiate to fair prices, I didn't feel comfortable with the way that I was treated.My visit to Ed Voyles Honda was refreshingly different. I was treated professionally by a courteous salesman. David Clark worked with me to find a car that I wanted at a reasonable price. He wasn't out to get the largest commission that he could; he wanted to sell me a car. I highly recommend this dealership. To get a quality car at a reasonable price AND be treated like more than just a commission, see David Clark and Ed Voyles Honda.

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rlong.ga

Feb 16, 2010

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This is also our second Honda purchase from Ed Voyles Honda.Richard Wade is a great sales representative. He is very knowledgeable and courteous. The whole process was smooth and easy (no pressure). Richard even stayed late and missed dinner to complete our sale. We will definitely recommend Ed Voyles to friends and family.

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capviewdeputy

Feb 15, 2010

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I had a price in mind that many dealers refused to match, but Richard at Ed Voyles was willing to work with me. Customer service was top-notch. They made the transaction easy, and I love the car. Couldn't ask for anything more from this dealership or the salesman I worked with,

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Gatti

Jan 9, 2010

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My new car buying experience was excellent at Ed Voyles Honda. My salesman Marty Hammerman was exceptional. He is warm, friendly, honest and absolutely no pressure whatsoever. He gave me an excellent price on my new Honda CRV purchase. The car was delivered quickly and efficently. I strongly recommend anyone shopping for a new Honda to see Marty Hammerman at Ed Voyles Honda. He will make your new car buying experience a delight and will give you an excellent deal!!

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genesudol1

Dec 27, 2009

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The experience was extremely positive, including the credit application. Good job Cory! David K. was helpful, extremely flexible, and went the extra mile. We met the general manager Pete Richards who was also very personable and aware of our circumstances. We would highly recommend Ed Voyles Honda to ur friends.

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Mr. Budwaj

Dec 25, 2009

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I think the gent's name was Don; I can't be sure. When I told him I was a couple of weeks away, he looked at me like I had open sores on my mouth. Horrible, horrible, horrible. What is up with this mentality? This is not 1979; we have the internet, we have information. I ended up going over to Duluth to Gwinnett Place Honda and working with Lenny Hamilton and Dennis Walton. Lenny came out and explained to me that he was working with a very young couple at the time and was making sure that all of their questions were answered and that he did not want to rush them through the process. That sounded refreshing and he introduced Dennis to me. What a difference this was. Night and day from my experience at Ed Boyles. I'll keep it short. I bought the car from Dennis. Great Experience.

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Romrose

Dec 22, 2009

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David and Richard made my car buying experience virtually painless. They are friendly, knowledgeable, and honest. The experience was quick and all my questions were promptly answered. I highly recommend this dealership and would recommend Ed VOyles to anyone I know who is in the market for a car.

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awells

Dec 13, 2009

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I purchased a new Honda from Ed Voyles Honda yesterday, and Mr. Richard Wade made it about the most pleasant automobile buying experience I have ever had. He quickly had my trade-in car appraised and worked with me to get me the amount I needed to finalize my decision on the new Honda purchase. Even though I met Mr. Wade on a busy Saturday, he took care of me and the transaction with efficiency attentiveness, and excellent customer service. I would highly recommend Ed Voyles and Mr. Wade for new Honda purchases.

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debkay

Dec 9, 2009

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This was by far the easiest and least stressful car buying experience I have ever had. I had done a lot of research on new cars and based on that I decided on a Honda. I used the internet to ask for best price quotes and Richard Wade at Ed Voyles Honda was the only salesperson who responded precisely to my request.We made an appointment for later that day and in less than 2 hours we had completed our car buying and were driving home in our new car.It was an all around great experience and I would not hesitate to recommend this dealership and Richard especially.

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dasnipes

Dec 6, 2009

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I shopped the internet for the best price on a 2010 Honda CR-V and requested price quotes from several dealers. Richard Wade, Internet Sales Manager, with Ed Voyles Honda responded within 2 minutes with the lowest price of any of the dealers. We exchanged multiple emails to pin down the exact options and color. Richard was always very prompt in answering my questions. He agreed to meet me at the dealership to close out the transaction on his scheduled day off. This was by far the most pleasant experience I have ever had in buying a new vehicle. There was no hassle or pressure. The car was ready when my husband and I arrived at the dealership and Richard went over all the details. He is very efficent and has a way of putting the customer at ease. I would definitely recommend this dealership and this salesman to my friends.

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ssnadia

Nov 28, 2009

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I ended up doing an internet deal without realizing it was an internet deal! I put in a request for a quote and Mike emailed me back. He was not pushy at all. I asked questions--he answered them without trying to force me to come into the dealership or calling me to get the answer to my question. We did back and forths a bit while I was doing my own research and gathering information. He was very helpful and extremely responsive--but without being pushy or invasive. This was the first car that I have ever bought and I was really nervous about the process. But Mike made it much less overwhelming that I was expecting and best of all, I was comfortable with the process. I would highly recommend working with the dealership and Mike. Thanks Mike!

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Bill56

Nov 24, 2009

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I just bought my 4th Honda from David K. As usual there were no games played just the facts and he was straight forward and to the point. David K was very quick in completing the paperwork and he did it right so that when I went to the business office there were no delays. Also, on product knowledge he is one of or the best in knowing his product.

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cheerstar

Nov 24, 2009

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Amazing car buying experience. I could not love my new accord more. I was able to find the perfect color, interior with all the extras I wanted. The sales process was quick, easy and defeated all the car sales stereotypes I could imagine. Thanks so much!

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devendrabhagat

Nov 14, 2009

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Very receptive and upfront. The response received from Richard Wade to the request for quote was very prompt. Even though the dealership was far off from the place I decided to travel all the way.I have had an overall excellent experience so far with this dealership

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elivingston

Nov 9, 2009

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This is one of those very, very rare occasions when I welcome the interruption of my schedule to share with "To whom it may concern" - why I think so highly of auto sales representive TIM WHITEHEAD. Prior to this approximately two-hour auto purchasing experience, I was not aware of Tim Whitehead's existence. I drove onto the car lot with, what can be considered the usual buyers mind-set of "ready to do battle with this used-car salesman." Much to my surprise, almost immediately, Tim Whitehead's seemingly genuine friendly demeanor put me in a less 'combative' frame of mind. After I shared with Mr. Whithead that I was in the market for my grandson a, primarily, on-college-campus (Georgia Tech) vehicle - I got the feeling that my grandson also became his grandson! The very first vehicle Tim Whitehead directed me to was one that I too thought my grandson would be pleased with - and fitted by stated price range. Mr. Whitehead gave me a very quality, unvarnished overview of the vehicle...al questions I had referencing subject vehicle were thoroughly answered. After all the paperwork was completed and I looked at the final price of the vehicle (which was only about $100 above the price range I had stated) - Tim Whitehead and I both broke out into laughter when I said, "I like you already." An overall most pleasant experience.

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flaff50

Nov 7, 2009

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My daughter and I came to Ed Voyles Honda on Friday night about 8:30 - 8:45 p.m. Mr. Whitehead was getting ready to leave, but took the time to ask about our car needs. My daughter told him what she was looking for and he said he thought Ed Voyles had what she was looking for. Unfortunately the lot where the used cars are kept were locked so we were unable to see the car. Mr. Whitehead encouraged us to come back on Saturday. We did and the car was everything Mr. Whitehead had said it would be and more. Mr. Whitehead was very kind, patient and thorough. He answered all of our questions. He even offered some fatherly advice to my daughter (which she took). If I know of anyone looking for a Honda, I will definitely refer them to Ed Voyes and Tim Whitehead.

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mommtweets

Nov 6, 2009

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From the moment we walked onto the lot Tim was helpful, friendly, and easygoing. The day began on a bad note (my son wrecked his 1998 Honda), but it couldn't have had a more happy ending. Tim helped us find a great replacement at a great price. I also need to thank Josh Hatch. He worked hard to get me the best rate and walked me through the finance process. The whole experience was exceptional. This is my second car purchase with Ed Voyles Honda and won't be my last. Thanks, guys.

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rahorne146

Nov 4, 2009

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I was treated with respect and dignity. I appreciate the service and the patience my salesman showed me. He was experienced and showed me that their are people who really can show you that they care about not just selling the vehicle, but making sure it is within your budget. Mr. Whitehead was very professional, yet he made me feel like I am an old friend of his. My overall experience in the dealership was excellent because everyone showed compassion and patience with the smallest of request that I made. I thought the vehicle and the price that we negotiated definately benefit me in the long run. I have received follow up calls and I am happy with my car.

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hsheffield

Nov 4, 2009

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Would like to express my appreciation to Tim and Ed Voyles. He took the anxiety out of the car buying experience. He was professional and respectful of my budget and my transportation needs. I have always had awful experiences previously with buying cars, by being pressured and pushed by the salesman.

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Dakota1234

Nov 4, 2009

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I had a wonderful experience purhasing my car from Tim Whitehead at Ed Voyles Honda in Marietta. My son and I had gone to several dealerships throughout the metro area looking for just the right car at just the right price and unfortunately, and got the usual "pressured sales pitch". We stopped by Ed Voyles one evening and met with Tim Whitehead. He worked with us for quite a while. Not only was he extremely knowledgable about the vehicle but was very pleasant to work with. No high pressure sale. I felt like I was in control. I have referred several of my associates to Tim. That was by far, the best vehicle buying experience I believe I've ever had.

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tlmays

Nov 3, 2009

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I was greatly impressed with the customer service I experienced with the salesman Tim Whitehead. He was very efficient in listening to my needs for a car and was very thorough in providing me with the car of my dreams. I also speak highly of him and have referred several people to him. When my car needed servicing he directed me to the right place and I was truly satisfied. He has gone out of his way to make sure I am a satisfied customer and he has followed up with me from time to time making sure I am not having any problems with my car. This is the first time in buying a car that I felt total confidence with the salesman. i will be a returning customer and will ask for Tim in the future.Thank you for high quality service.

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earl78

Oct 28, 2009

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I purchased my past two Hondas from David K. Both times, I received exceptional service and a good deal. Working with David was a very positive sales experience. He was knowledgeable, friendly and didn't make me feel pressured. I will return to see him when it is time to buy my next car.

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1hondagirl2009

Oct 28, 2009

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The sale was easy Richard Wade was great. He was very knowledgable about the car and was able to help me sort through all the working of the car. It was a great experience and I would recommend anyone to go to Ed Voyles and see Richard. "The English Guy"

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godawgs

Oct 28, 2009

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This was my first experience purchasing a car and I was apprehensive at first. But Mr. David was very patient and professional with me. He answered all my questions and helped me get the best car for my lifestyle. I went to two other dealerships and I found this one to have the best customer service by far. I love my Honda!

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Ilsa Young

Oct 27, 2009

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This dealership had a great onsite collection of vehicles. The building was very clean and the staff friendly. Everything was done to be sure we were comfortable and got the vehicle we wanted when we wanted. Thank you very much for the very pleasant experience.

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Pleased_Parents

Oct 27, 2009

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We went there to accompany our daughter when she purchased her car. The service was excellent. We had already tried a dealer on the other side of town and they were not helpful nor were they able to get the price and payments that our daughter needed. When we came to Ed Voyles there was a marked difference in customer service and willingness to please. We would definitely refer this dealer and especially this salesman to all of our friends.

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MGTA

Oct 27, 2009

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Mr. Kozarich was recommended by a friend as a professional who sells new and used cars without the need for worry about integrity, such as with many dealerships I have experienced. I must say that he met all the standards of an automobile salesman rather than the well known and dreaded "car salesman". David should be commended for his ability to explain the product and project an honest and sincere experience. Thanks.

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kjh12345

Oct 27, 2009

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I used the internet to request a quote and Richard Wade responded within 10 minutes with a quote. I found the sales process to be quick and efficient - Richard was willing to work with me to get me exactly what I wanted and was quick - I wasn't sitting around the dealership for hours on end waiting for price decisions to be made. Great job!

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romanite

Oct 26, 2009

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Called Erroll to see what he could do for me - again. He sold me a new 2008 Honda Civic EX-L coupe in July '09. I put 36k miles on the vehicle in 15-months between the call. Well, I gave him some difficult parameters & my friends told me there was no way that we could swing the deal... drove out with my 2009 Honda Civic Si. Love it; navigation, bluetooth and an some additional horses under the bonnet. Ed Voyles & Erroll McClean worked it out right both times... BTW, their service department knows how to treat a customer, too!!!

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mtshap

Oct 21, 2009

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My visit to Ed Voyles Honda was the third Honda Dealership I went to within a 4 day period, the salesman Marty Hammerman was very helpful and made me feel very comfortable in what could be an unpleasant process. The Honda Accord that I was looking for was available in the color and also the extra options I was looking for. The price given to me was better then the other Honda dealers I went to. Marty walked me thru the whole process and I completed the task of buying the car all in the same morning that I walked into the dealership. Thanks again Marty for taking care of me in my new Honda car purchase.

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gs04dmk

Oct 21, 2009

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I had the pleasure of working with David K. He was very knowledgeable about the products and went above the call of duty when I wanted a service tech to look at my current Honda. David K personal called the service tech, set up the appointment and followed up with me. It was great service.I am about 3 months away from buying a new car, but David K was still interested in my needs and has even sent me email information about the two models I was thinking about.Based on David K's performance, I have even referred friends to him and look forward to getting my next Honda soon!

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KDPhoenix

Oct 19, 2009

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The experience with this dealership was HORRENDOUS! The bottom line for these guys is getting a commission on their check they could care a less about you as a consumer. My husband purchased a vehicle after being suckered into paying $1100 over the listed price, and further was told to just leave a post dated check, which I advised against strongly. VERY long story short, after the completion of this deal the Manager stated the registration would be put into the system and would be visible to any officer should we be pulled over. WELL I was pulled over and it WASN'T in the system and I received a ticket for driving an unregistered vehicle. I asked for them to make this right by writing a letter so that I could present it to the court, and was told no it was not their problem! WOW! These guys are great! I WARNED my husband against this deal but he did it anyway and now we are still paying the price. I WOULD NEVER EVER DO BUSINESS WITH THESE JERKS AGAIN! And I told all of them just that! These people SUCK, People be warned unless you want to take one in the rear STAY AWAY FROM THIS PLACE!!!!

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yogerry

Oct 13, 2009

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I felt very comfortable with the salesman (Marty). He discussed and showed me and demonstrated all of the features I was interested in seeing ... and I wanted to see everything. I bought my CR-V from him, and shortly afterwards I bought a Civic for my daughter from him. Later on, when it was time, I had my daughter buy her next car (hybrid) from him. I'm still in my CR-V and I still love it. They are very helpful, courteous, and responsive about maintenance service, and I drive there from out of town.

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rm1234

Oct 11, 2009

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After deciding a Honda Accord was the car I wanted to buy; an all cash - no financing needed deal; I visited 4 dealerships. Ed Voyles was furthest from my home -about 28 miles -but i wanted to investigate all opportunities. A non-aggressive congenial atmosphere pervaded the sales showroom and a comforting older gentleman, Mr. Hammerman approached with a smile and an outstretched hand . He asked intelligent questions and listened attentively. The car that I desired was on the lot and the price was agreed upon in less time than I ever imagined. Nothing was "pushed" on me and I had all needs met.

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AdrianaR

Sep 28, 2009

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My Dad told me buying a car could be easy if we went to the right place; he was right! We went to Ed Voyles and our entire visit from start to driving away in my new Civic took less than two hours. They played no pricing games; helped me find what I wanted at a price I could afford. The entire experience was awesome, unlike the experiences my friends have had and nothing like the stories I've heard from people about buying a car. I had shopped several other Honda stores in Roswell, Woodstock, and Cartersville. Every where else used "car selling tactics" straight out of the movies on me. Richard Wade, my salesman, was the consummate professional. The managers were not at all what I had experienced elsewhere, they were helpful and couldn't have been nicer. I really didn't even need my Dad! I would recommend Ed Voyles Honda to anyone looking for a fast and pleasant buying experience. They are cool...

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1hondagirl2009

Sep 28, 2009

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My first new car buying experience was intense. My dad helped through the process and it was great to have a cool sales guy. He took the presure off and made it a fun experience. I love my civic and have to say i never thought it would be as easy as it was. If you need a new honda I would say go to Ed Voyles and ask for Richard.

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grlygrl123

Sep 2, 2009

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Not a good experience at this dealership. But I do think that not all experiences are the same so I will only take this personally. I dont expect that everyone has the same bad experience that I had. In fact my mom has recently purchased a car here and had a great experience. I am a first time car buyer, and maybe thats the reason we were treated as we were. We arrived hoping to speak with another salesman who we had spoken with in the past but he had already left for the day so we were giving Ricke. We began by telling him the exact car that I wanted down to every feature. He ran the credit reports and gave me one number that he could offer and said he couldnt go any lower. It was a 2009 Honda Civic EX with Navigation. He said my payments would be over $400. I said there was no way I wanted to do that for this car. So we left. There was no negotiating or him even trying to work with us. I probably would have ended up being ok with a $400 car payment but he didnt seem like he needed the commission so he tore up the application and we left. We ended up finding the EXACT same car at the Gwinnett Place Honda. We were on our way there while still while doing all of our negotiating over the phone, so we arrived to test drive the car and then signed the papers and we were out the door with a car payment less than $400. Couldnt have been happier about the decision to go to Gwinnett. It was a wonderfuly stress free atmosphere. They made me feel so comfortable and not at all nervous. They were also very knowledgeable about the car and helped me with any questions I had about the extra features. I ended up adding more features to the car and the payments STILL didnt reach $400!

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grayjeremy

Aug 13, 2009

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Beware the "Bait & Switch"! My salesman (Bob Newsome) was great: friendly, helpful, low-pressure. I signed a lease on a new car and left the dealership happy. BUT, one month later, I was called back in to sign a new lease. The first one had been rejected by Honda. The dealership took the opportunity to change the terms, including the sales price of the car, which is the basis for the monthly lease payment. The finance staff turned up the heat and said I could sign the new lease or leave them my car. Be careful with these guys. You may think you have a good deal when you sign your paperwork, but they'll call you back in later to do it over again; only it won't be anything like the deal you agreed to. You'll have to sign their new deal or leave them your car. Buy your Honda somewhere else!

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Beaner24

Aug 13, 2009

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The salesman was great the sales manager was also great. The problem was in Finance. I sent a friend to purchase a car there. He did get a great deal. However when he got to Finance they reprinted the paper work and charged him an additional 2,500 dollars and I went up there the next day with him to get it fixed because he didnt know what he was signing and TONY CARABALLO gave me this two minute spill about the bank wouldnt finance him so they had to add money to his loan as a down payment to the bank. What a bunch of crap. My friends credit score was a 730 and he put 1500 down. So basically the 1500 went to nothing and they got him for an additional 2500 dollars. Crooks!!!!! Bob Newsome is a great salesman there. Very honest and friendly but PLEASE beware of the finance department they are very tricky, shady and overall liars!!!!! My friend did not get to return the car since he signed the papers and drove it off the lot. A guy name JASON IS THE FINANCE MANAGER he is the worst one. Tall guy with black hair very cocky. A black guy named Malcom in finance is great. He is the one you want to see!

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aliaskye

Jul 1, 2009

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I have been using this dealership for service of my Hondas (Civic, Accord, and now Element) for more than 12 years and have always been pleased with their service department. I recently took my vehicle to another Honda service department across town near where I work and was very disappointed with the service I received. Specifically, I have my oil changes, all of the Honda recommended maintenance, and any other routine maintenance that is needed done here. I know I can always trust the work to be top quality and they won't try to upsell me on something that isn't needed. They are honest and straightforward. They have also always been able to work me in when I needed something like having a tire plugged on the way to work. It may have cost me a little more at the dealership, but the peace of mind of knowing it was being done right was worth it. I also recently had to have some work done at their body shop. As luck would have it, their body shop was just as top-notch as the service department. I can't say enough positive things about the two areas of this dealership with which I have worked. They are really top-notch!

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lisa_atlanta

May 18, 2009

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I have nothing but good words to say about the Internet Sales Manager Mike Dennihy at Ed voyles Honda. We decided on the price before we came to the dealership. All the other salespersons from other dealerships all said the price would be higher when we actually got to the dealership. With that in mind, we just want to check out what's going to happen and then decide to take the van or not. But it turns out to be perfectly smooth and we bought the van on the spot with the exact price we agreed upon. No hidden fees, no extra charges. Mike has been very patient and honest from the very beginning. He always responds to my questions very quick with the attitude that make me feel that I'm respected. He also worked very hard to get us on the same page on the price. I highly recommend him if anyone wants to have a happy car buying experience!

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soumya

May 12, 2009

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If you are looking to buy a used car, I recommend to stay far away from these people.I had a real shoking experience. David - the sales rep had us see cars from outside the first time we were there, and asked us to come back the next day to do a test drive as they were almost closing. When we went there the next day, he had us drive one honda accord. We asked him if we could see other cars close to our budget and he refused to do so saying this was the only car that suited us the best. I had seen honda cars in my budget range on his website before going to him. He just seemed as if we were bothering him. We decided we would buy that Honda that we drived. We liked it. Then there was the finance guy that came in as if he had 110 customers waiting for him and kept rushing through the process. I was a first time buyer and had few questions for him. He had grumpy faces and silly jokes as answers. He would not let me read a document before I signed it, he just did not care. I did not give them money yet and I said I would come back to them on Monday. As I left the place, I realised I was in deep shock and had never experienced this before. The next day Sam called and asked if we were meeting to do the deal. I had him connect me to his manager and I spoke to him about the horrifying experience at length. He could do nothing but be sorry. He advised that he would deal with me further if I was interested. But, I just did not want them to get even a penny as bebefit from me. It is a pity that customers are treated like this. Totally disastrous experience!! NOT AT ALL RECOMMENDED.

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mariathe10

Apr 7, 2009

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I am a woman who HATES the car buying experience, until now. I love my new Civic and Richard Wade and all the great people have NOT changed my mind about how miserable buying a car ususally is, but they have changed my mind about Ed the Voyles Honda buying experience. It is the only place I will go from now on and I will suggest the same to all my friends. They told me the truth, they answered my questions and my intent to shop around disappeared quickly. They not only gave me a great deal, they did it fast and made me feel comfortable in a very uncomfortable environment. Thank you to all the fine people at Ed Voyles Honda. Maria

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onerichguy

Apr 7, 2009

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I find Ed Voyles Honda to be, far and away, the finest Honda store in metro Atlanta. I have purchased a Civic and a Pilot there in the last two months and couldn't be more pleased with the experiences. Why? Here is what I have discovered; Honda Carland is being sold to an large Oriental based company; Curry Honda is owned by a company from NY, most of the other Honda stores, (Nalley, Team, Gwinnett, Mall of GA, etc.) are owned by big publicly held companies. Those companies care about stockholders, NOT individual customers or keeping the same employees. I've purchased from those stores (not all, but three of them), but never find the same people there when I go back. Voyles provides consistency in people, service, and ownership experience. I would pay MORE to do business with Voyles, and have, in order to get the right vehicle from the right people. Past experience has taught me the ownership experience is WAY more important than the 'illusion' of the lowest price. The ownership experience lasts years, the buying experience a few hours or days. My years of buying cars (I buy for me, my wife and two daughters!) leads me to believe all dealers sell the cars for about the same price, there is no such thing as the "low priced dealer!" Voyles people tell it like it is, don't play games and make the purchase experience fast, fun (yes, fun), and easy. Waste your time 'shopping' if you want too, but I would recommend you visit Ed Voyles Honda first and save yourself a lot of time.

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Marybell

Apr 6, 2009

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Best price I could find in Georgia. Richard gave us the price and had the car we were looking for. The folks in the business could have been better the monthly payment was lower than the salesperson said it would be. Did not enjoy the other dealers tried to charge me more!

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nmw14

Mar 16, 2009

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Took to Honda after visiting independent tire shop who pointed out that the alignment bolts had not been properly tightened in the previous service. Honda refused to take responsibility and charged for replacement in addition to replacing tie rods and bearings in front wheels along with a tire and wheel. (As he kept adding to the price it finally topped out at $1200 for a job that had been estimated at $860.) Next day the mud flap that had been broken in the repair process came loose and hoping that Ed Voyles might take some responsibility for the damage (caused by his repair shop) visited the shop again. "Not their shoddy repair." Of course, they are the only ones who have worked on the car.One week later the tire installed by Ed Voyles developed a bubble. Back to the shop (after getting an estimate by another company). The explanation (from Ed Voyles) was that it was the way the car had been driven in the last week that caused the tire to form the bubble. Well, my daughter, who had obviously been taken advantage of said that was absurd. She called North American Honda and Bridgestone tire and finally got Ed Voyles to replace the tire for the cost of mounting and balancing the tire (apparently the standard for repair work).Honda has a great preventive maintenance program. I have purchased four Honda cars and have always had the car serviced in the dealer shop, but Ed Voyles Honda dealer is a disaster.

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katieb684

Jan 8, 2009

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If you want to be treated badly and be abused by a sales rep, go to Voyles. Otherwise, stay away, stay far, far away! Our experience with them was shocking. Sales rep never introduced himself nor asked us our names, behaved as if we were bothering him by asking about three cars they advertised for sale, told us the cars had been sold the day before when they were sitting there on the lot, did not walk "with us" through the lot (walked far ahead), would not open up the cars to let us look inside, etc. We left there and went to Honda Carland and bought a Honda Accord EX for approximately $20,000.

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hecam

Aug 3, 2008

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Needed 30k service and warranty repair, they are close to my office so I wanted to save some time. Made appt and dropped off. Car was done fast but I noticed my bill was high. They overcharged for the 30k service (Price is advertised on their web page for goodness sakes) and charged me hourly for the warranty repair. When I brought it to the cashiers attention she had me speak with Mr. Sweet. He told me it was my fault I had not told my service advisor this car was still in warranty (2 more yrs) and that they deserved to be paid for their work. I had heard about this repair through an online group and he also told me they were wrong it is not a warranty repair- Even though the TSB he brought up on screen said it is and can even be done as a goodwill for out of warranty cars. Very condescending attitude to a paying customer.I did tell them it was a warranty repair when I made my appointment, they did not record that, only what service was to be done. Get a written estimate from these guys or you will get ripped off too.Customer is always right- not at Ed Voyles Honda

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stevereynolds

Mar 30, 2008

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Ed Voyles has been auctioning a Honda Civic on Ebay lately which has body damage. I had already looked at the vehicle on their lot and recognized it. They have apparently purposely taken some of the pictures to make it hard to see some of the damage and worse do not show any pictures of the passenger side of the vehicle where there's damage on the front and rear fenders. Anyone who has looked at vehicles on ebay, notice there are many pictures posted of each vehicle from honest sellers to show you every angle and body part to make sure you are aware of the condition of the vehicle since all you have are those pictures to make a bid on (besides Carfax). For pictures to be absent of the main area of damage for a vehicle could be a case of gross incompetence by the person posting the ad, or could be far worse. Say it isn't so. A car dealer possibly hiding something. To put icing on the cake, they were asking above NADA "clean retail" for it.

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bcctotti

Jan 15, 2008

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I very strongly urge anyone in the lookout for a new vehicle to keep a safe distance from Ed Voyles Honda.I was in the market for a new 2008 Honda CR-V EX-L. I had received several quotes from area dealers. I called Ed Voyles Honda to get a quote and was given an excellent price. I was asked to give my credit card information so they can use it charge $500/- deposit to ensure I get the deal. Instead of giving the credit card over phone, I faxed in the information outlining the exact cost of the purchase and that I was authorizing them to charge the deposit amount to my credit card provided that I am able to drive out the vehicle that very day for the cost mentioned in the letter.After receiving my fax, I got a phone call from the sales agent, Mike Guzman, saying that one of the managers do not want to do the deal. But since he offered the price to me, he will still honor it provided I come closer to closing when the manager would not be around. I agreed to this.2 hours later, Mike, the sales guy, calls again to inform that there is no deal as his second manager also was not acceptable to the deal. At this point, I told Mike that I was very disappointed in the whole process. Mike then mentioned that he has new numbers that he has approval of. I asked him to fax and email me that information to make sure that there are no new surprises. He faxed and emailed the information more than an hour later. Even this time, there was a discrepancy in what he had led me to believe over phone and what was in the fax and email. At this point, I did not feel like pursuing this any further with this dealer and wrote back to Mike saying that there are still discrepancies in his latest offer.Today, Mike called again asking me for my response. I told him that I am no longer interested in pursuing the purchase thro his dealership. I asked him to make sure that he reverses the deposit, if he has already charged. To this, he told me that the advance amount is not refundable. If it does show up as a charge on my credit card, I will have to pursue this further with my credit card company.

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diane grey

Jan 7, 2007

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I am a female and I had an Awsome experience there.They were honest and sincere.Best of all they had the lowest prices of any dealer I shopped.

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klarbit

Dec 12, 2006

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I recently discovered through a CarFax report that the New car that I purchased from Ed Voyles Honda had been sold as New even though it was in a car accident prior to me purchasing it. The dealership did not disclose the accident to me during the purchase. I took the CarFax and Police report to the General Manager Pete Richards to discuss the situation. Pete Richards informed me that he was aware of the car accident and said they did not have to disclose this information to me when I was purchasing the car. Buyers should be aware of this business practice and look elsewhere when purchasing any car from Ed Volyes.

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4850kurt

Aug 21, 2006

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I was going to buy a Honda from them last Wednesday. The salesman told me the price was $31000.00 + tax or $495.00 + tax for a 36 month lease. When I went to sign on the dotted line they changed the price to $32300.00 + tax or $720.00 a month + tax without any notice. I was livid to say the least. The manager came over to me and said: I don't care about your problems, do you want the car or not? I told him, HELL NO and a few other choice words. I went out to get my stuff out of the Ridgeline and I was so mad that I threw my half drinken Sprite in the floorboard and stomped on it. They called the police and told them I kicked a dent in the truck and that i shook up a full can of Sprite and sprayed it all over the car. Commander Joe Duvall from the Marietta Police called me and told me that if i did not pay them over $900.00 for the damages, he will have me arrested. This is the worst experience i have ever had with a car dealership. I will never buy, do business with nor recommend anyone to do business with at Ed Voyles.

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BijoMathew

Oct 28, 2004

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Stay Away from this place!!! I have a 2000 Honda Acrod that had no issues. I took care of the car as my own child. All service was done by Honda. This past year I had to move because of work and this dealership is the close one to the house. After taking the car here for service the first time I found a flat tire at pick up. They said I had to pay to replace the tire. Next I took it for a 45,000 mile service. After this now when I fill up gas, the marker never gets to full. Spoke with the service manager who said he would charge me $40 to look at whats wrong. He transfered the call to a service rep and rep said just to look is $80. Service manager said he never quoted me $40. I took my car and RAN. PLEASE TRUST what I am saying and stay away from this place.

K

kagsman

Oct 26, 2004

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Mr Rodney the sales manager is not a man to be trusted... His word means absolutley "nothing." <br><br> *******GET EVERYTHING IN WRITING. ************<br><br>Dont assume that since he smiles with you his is looking out for you. <br><br>Do not sign the Buyers Order unless you know that everything that he says verbally that affects the terms of the buy have been documented and signed "in" the buyers order. You just cannot afford to take his word for later he will try and deny it...<br><br>Our Credit union had approved us for a certain amount to finance a car. When we brought this amount to the dealership, at the end of the entire ordeal and knowing how much we had been approved off, the price was bumped up. The sales manager gave us his word that even though the Union does not agree to the said amount they would agree if we presented them the buyers order. We were to sign a check for that amount and swoop it with the Credit Union check. This, Ed Voyles call a SIGN OF A SERIOUS BUYER. His words were "Credit unions do this all the time."<br><br>He ASSURED REPEATEDLY us that if we took the car and the Union does not approve the new amount and cut us a check we would just need to return the car, get back our check back NO STRING ATTACHED. Yah right!<br><br>The Credit Union did NOT agree to the new price. They told us that the car had been overpriced. When we tried returning the car, they threatened to bank our check not take back the car (even when they promised not to back our check). <br><br>This was EXPRESSLY ASSURED TO US MY MR. RODNEY...<br><br>The sales man that we dealt with knew almost nothing about the car. He did not know how many onwers the car previously had.<br>He did not know the performance of the car<br>He did not know if it had a CD player<br><br>He lacked the necessary knowledge required... this was very disappointing.<br><br><br><br>*********************************************<br>IN SUMMARY: AT ANY DEALERSHIP.<br><br>GET EVERYTHING THAT PERTAINS TO THE CAR WARRANTY, PRICE, AFTER SALES SERVICE DOCUMENTED. THESE GUYS ARE OUT TO MAKE MONEY.... AND THEY WILL LOOK FOR EVERY LOOP HOLE ....<br><br>LOOK OUT FOR FALSE DISCOUNTS... AND TRICKS THAT INVOLVE INTEREST RATES, MONTHLY PAYMENTS AND END OF TERM CONDITIONS AND OTHER HIDDEN CHARGES.<br><br>MAKE THEM EXPLAIN EVERY DETAIL OF THE CONTRACT AS YOU SIGN FOR THE PAPER WORK<br><br>*********************************************<br><br>WE DID BUY THE CAR AT A MUCH LOWER PRICE.. THAN QUOTED...

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