Used Cars for Sale at Edmond Hyundai in Edmond, OK

daddykong114

Sep 26, 2016

Two cars we have purchase there. Fiat and Hyundai. Great friendly Manger and saleman and good prices. A lot of colors to choose from. Very helpful not to long make a deal. Will buy other car there again.

hiedi_angelle2003

Sep 13, 2016

I had an Amazing experience! I love my new car and will for sure be recommending you guys to all my friends looking for a new car!

zindak

Sep 10, 2016

My wife wanted a new car, but our schedules conflict so much that it was hard for both of us to look at a car together. I called Edmond Hyundai and they had the vehicle with all the options we were looking for. They even beat their competitors price on the same vehicle. Dealership let me take the car all the way across town(75 mile round trip) for my wife to drive and approve it before purchase. After the deal was done, I still needed to get the car home. One of the salespeople drove the car across town for me to my house. A couple of days after the purchase, my wife took the car back to the dealership and Sam did a great job of showing her how all the gadgets worked. If the dealership were closer to were I live, we would definitely take advantage of their well maintained service department.

kyankey16

Sep 9, 2016

Payment is not what I informed the staff that I could be comfortable with. They were not able to meet my payment that I needed so I ended up with a much higher payment that expected.

bashamtyler

Sep 9, 2016

The sales staff at Edmond Hyundai was phenomenal! Dallas Morgan as well as the new GM , Luke Glaven were incredibly helpful and were quick to answer all my questions and concerns. Could not have been more satisfied with my purchase!

Jaclyn Sara Stevens

Sep 6, 2016

Drake was friendly and very easy to work with. He wasnt rushing and was very patient. He was amazing.

Barbara Holland

Sep 6, 2016

X was am amazing salesman, he explained everything thoroughly. We would be happy to purchase future vehicles from here.

Cody McCormick

Sep 6, 2016

Sam has excellent customer service skills and made us feel like valued customers. Very professional.

Bill Holcombe

Sep 5, 2016

Myke and Dallas were great!!! While there were some hiccups, everybody, literally, came together in the store and got me what was agreeded and wanted.

Bill Holcombe

Sep 5, 2016

Myke and Dallas were great!!! While there were some hiccups, everybody, literally, came together in the store and got me what was agreeded and wanted.

Whitney Mccracken

Sep 5, 2016

We drove from out of state to Edmond Hyundai for our vehicle. We could not have had a better experience! The customer service was outstanding! Sales Manager Terry and Sales Associate Neko were extremely helpful in getting us the best price for our new vehicle. We HIGHLY recommend Edmond Hyundai!

John P Powers

Sep 5, 2016

Drake was super friendly and knowledgable, did a great job selling to my wife on our test drive. Terry was fair and truthful and persistent in closing a great deal. Overall a wonderful experience.

rachel.ravitz2

Sep 3, 2016

Sam was very knowledgeable and friendly throughout the whole process. I am very happy with my purchase. Sam did a great job showing the features of the car. I will definitely recommend Edmond Hyundai.

Stanley Heath

Sep 1, 2016

This was one of the best car purchasing experiences that I have had.

Dianne Cupp

Sep 1, 2016

Darrius Reed was Excellent ! We will use him again when we buy our 4 th vechile soon.

Veronica Garvie

Sep 1, 2016

Justin huddleston was awesome and did a great job and was very helpful and curtious.

Jameson Payne Fellhauer

Aug 31, 2016

Xavier was extremely helpful with everything and the staff was awesome and laid back.

Joseph Blaha

Aug 31, 2016

Robbie was honest and helpful and made buying my Fiat a pleasure.

hatchmaster19

Aug 26, 2016

They made car buying fun and easy and were very professional and actually listened to me and what I wanted along with the price range I could afford

sarah.muha

Aug 24, 2016

I think they did an excellent job at handling my needs however 5-6 hours was a ridiculous amount of time to be there to buy a car

dissapointed customer

Aug 15, 2016

Drove 5 hours to buy the car that was negotiated over the phone. When I got there I found out that they were charging me 6000.00 more than agreed upon. They lied about that, lied to me about the car being brand new, it had 5000 miles on it. The car had stains on the seats and the inside was dirty. The financial guy lied about several things, had a bad attitude when I questioned him about the price and all of the differences. When a final price was finally agreed upon (only because I was basically stuck there without a car) he was rude and made very rude comments and was hateful about it. I was there for almost 5 hours which is entirely too long considering I did all of the application paperwork the night before over the phone and the internet! Worst experience I've ever had involving sales people and I will NEVER go back and I will ABSOLUTELY encourage people to go else where!!! Hyundai needs to do something about this dealership. They not only don't deserve any stars, they deserve minus stars!!

ron.cole

Aug 11, 2016

The only downside is we ran out of gas on a test drive and the temperature was 98 degrees. Otherwise a good experience for my wife and me.

cath_dallas

Aug 10, 2016

Excellent Customer Service made me feel very relaxed, as I am a woman on my own no pressure to buy a car I did not want, Finance Manager very helpful too as well as Xavier

christiandarrell76

Aug 4, 2016

A wonderful experience buying my first new car! Helpful insightful staff! The finance manager was very knowledgable and explained everything very well! Car salesmen was very professional and friendly to me and my son!

Cecel Johnson

Jul 30, 2016

Very pleasant to deal with. We got a great car at a great price. The best price in town, we looked everywhere and Edmond Hyundai had the right car at the price we wanted to pay. Thank you for helping us.

breslinr60

Jul 23, 2016

Definitely a great car buying experience friendly professional staff that actually care and treat you like a person instead of a dollar sign well worth the trip and time spent

joyce0

Jul 19, 2016

I LOVE MY CAR!! IT IS PERFECT FOR ME!! EVERYONE AT EDMOND HYUNDAI WAS FRIENDLY, PROFESSIONAL, AND KNOWLEDGEABLE. I WOULD HIGHLY RECOMMEND THAT PEOPLE GO TO EDMOND HYUNDAI WHEN THEY WANT A HYUNDAI.

leeannteasley

Jul 19, 2016

Just bought my second Hyundai. Had another wonderful experience at Edmond Hyundai. I am thrilled with my new Tucson. The warranty can't be beat!

John P Powers

Jul 19, 2016

Drake was super friendly and knowledgable, did a great job selling to my wife on our test drive. Terry was fair and truthful and persistent in closing a great deal. Overall a wonderful experience.

quittyslm

Jul 16, 2016

My buying experience was quickly going south due to the attitude of Terry. Sam and Buzz stepped in to keep from losing a sale. I chose Edmond Hyundai because I purchased my 2011 Sonata from there, which I still own. I have always been pleased with the service I receive at this dealership, so when I was in the market for a new Santa Fe this was the only Hyundai dealership I would consider. Also, Sandy (aka Boss Girl) is a keeper. Through this experience I have spoken on the phone or visited with her while in the dealership, she is always pleasant and very upbeat. Thanks, Sharon L. McQuitty

Valerie Mabry

Jul 14, 2016

Neko and Terry were very friendly and went the extra mile to get me in the car I wanted. They didn't just leave me in the showroom waiting for the finance department, they kept me company. Everyone was friendly but not pushy. Made it a pleasant experience.

Brooke Harris

Jul 11, 2016

Neko was very positive, friendly, attentive, and helpful! He quickly found the car I was looking for and answered all of my questions. I enjoyed that he was approachable and sold the car with a smile on his face!

Valarie Mabry

Jul 8, 2016

Neko and Terry were very friendly and went the extra mile to get me in the car I wanted. They didnt just leave me sitting in the showroom waiting for the finance dept., they kept me company. Everyone was friendly but not pushy. Made it a pleasant experience.

Sarah Carson

Jul 8, 2016

Found a car online and talked to Brittany. I came in to view the car and Craig was awesome in helping us get into the exact car we wanted at a great price! Awesome customer service!

parrott813

Jul 7, 2016

See prior comments that I have already made regarding the confidence and trust that a person can have when they buy a great Hyundai from Edmond Hyundai. The confidence that one can have in dealing with Edmond Hyundai is definitely a wonderful experience.

smjasper1

Jul 1, 2016

I received excellent service today at Edmond Hyundai. The staff was knowledgeable without being pushy. Everyone was very friendly and they went out of their way to help me purchase my new car.

Mehran2014

Jun 29, 2016

This is my third purchase from Edmond Hyundai and like previous visits the staff at the dealership treatment was cordial and professional. I will definitely give the first option to Edmond Hyundai for my next auto.

dmnathan96

Jun 24, 2016

Paul (salesman), I would definitely recommend him to anyone looking for a vehicle! He listens to what you're looking for and doesn't push you to buy. I came in 20 till closing and they helped me with great customer service the whole time. Scott (financing manager) did a great job financing for me!! GREAT EXPERIENCE!!

ladams0

Jun 17, 2016

I LOVE MY NEW CAR AND WAS VERY PLEASED WITH MY EXPERIENCE. SAM ASSALEH IS NOT YOUR AVERAGE SALESMAN. HE PAID ATTENTION TO WHAT I WANTED AND DIDN'T PRESSURE ME INTO ANYTHING. HE WORKED WITH MY BUDGET AND GOT ME INTO THE CAR I NEEDED. HE IS THE NICEST MAN. HE MADE WHAT NORMALLY WOULD BE A STRESSFUL PROCESS VERY EASY GOING AND COMFORTABLE.

claudiarenee2003

Jun 10, 2016

I was on a very restricted time schedule when I purchased my new vehicle, and the staff worked very hard to get me in and out on time. I didn't receive any business cards from the other staff, so I don't remember all their names. That would have been nice so that I could acknowledge them.

tinahome3713

Jun 4, 2016

I will not buy another car from them.i made a big big big mistake buy a car from them. They lied to me about paying me back what I was out on my tag. And said they would send me my money. And now they are saying it hard to get a check for from the office to pay me back after they said they would. I will not and I mean will not ever buy a car from them again. They are nothing but liters

marquiasjohnson

May 26, 2016

I told Sam my conditions, and he kept bringing offers that greatly exceed my request. This irritated me to know in. At one point, the offer was $340 more than what I was currently paying. I again made my conditions known. He came back 2 more times with offers that greatly exceed my conditions. He finally sent my original salesman, Reed, into the office. I told Reed that I've been here for over 3 hours on some BS. I wasn't budging and Sam wasn't getting the picture. Reed understood and made the deal happen.

lvabouzi

May 16, 2016

Sam was great very informative and easy to work with. Gary was also very informative and explained the gap and extra services I purchased nicely. He even lowered my payment. Thanks to everyone I meet and helped with my deal.

dsshaw824

May 4, 2016

We had a very enjoyable transaction. The only problem was the new finance gentleman was still learning and had to get help. All in all it was great.

jbell

Apr 26, 2016

I went in asking for a 4wd that could tow and possible take 6+ people. They brought out a Navigator that was beyond my budget (sure, that's expected). I looked closely and noticed it had been wrecked. Fine, it was repaired well (I did collision for 3 years) and I'm ok as long as the price drops a lot. They didn't offer the information that it had been wrecked until I told the sales person it had.After telling them I was done haggling and was taking my family home, they caved on the price. I just wanted to get my kids home, but I was willing to keep playing the game if it was almost done. Then, it turned out that financing is also a hassle/haggle game. I knocked them down to reasonable numbers there and moved on to the ridiculous hassle that is the extra warranty. They guy there wouldn't tell me any specifics and just wanted me to sign. Well, I don't do that; I read. After finally dragging out of him what it would actually cost (with much convincing to drag it out of him) I was satisfied. So, three rounds down and we had the car. I drove it home, being told the financing would be handled and my title would arrive in a week or so. The next day, I decided to check out the AWD/4WD system that was promised it had, since the controls were nowhere to be found inside. They had lied and it was 2WD. When I called them about it, he said, "Well, you wanted on with 6+ seating and towing, right?" He didn't care and tried to talk about it like it was my fault... clearly it was: I trusted this dealer and didn't check for myself.Three (!) weeks later, I'd seen no title so I called them. Well, it turns out that they couldn't find anyone to finance it (my credit is excellent, it just had a rebuilt title) and I had to give it back. Three weeks I had this car and they didn't have the guts to call me, I had to call them.I'm attempting to envision how they could have made the experience worse... I think kicking my wife and/or children is about all they had left to take it any lower. I returned the car with two balling children, because they had gotten used to how nice the new car was and I had to give it back.

jcsmith1918

Mar 31, 2016

Was in Oklahoma city for the weekend when we stopped to see a Veloster. Sam, the salesperson, did a tremendous job in making us comfortable and thoroughly investigating the sale. Had to return home to Tulsa (100 mile trip) but was so impressed with Sam, I drove back to OKC just to buy from him!

debjane12

Mar 31, 2016

After visiting 5 other dealerships and then two more after Hyundai I went back with confidence in my decision. The staff was never pusher like other dealerships and showed me a range of products to meet my needs. Other dealerships would show me cars outside of my desired budget or be more focused on getting me financed before I even found what I wanted. Hyundai did a great job of giving me options and encouraging me to shop around and compare. I love my new Elantra and the extended warranty.

lrn_tee

Mar 21, 2016

I was very pleased with the outcome of this dealership! Though I drove off in a different car than I originally went for, I am very much in love with my new Veloster! The only complaint I would have is that 3 days after we left and had already signed the papers with financing agreement we received a call saying that our payments would exceed what we had originally agreed to pay per month.

Madi98

Mar 16, 2016

Went to purchase a car listed online for $29,500 and the best price the dealer would offer in store was over 31,000 even after showing them the online price. This lower price was on thier own website for 29,816 and others for 29,500. This is a ridiculous scam just to get you in dealership! Salesman Neko was nice the price was out of his control.

BOBBYMABRAHAM

Feb 16, 2016

Great customer service, with great staff attentive to your needs. Really enjoyed the no pressure attitude with the aim to focus on great customer service.

GCOOK68

Jan 16, 2016

Overall I had a good experience the dealership is not confident to my home so may use other Hyundai service dept. this survey took to long.

Edmond Resident

Jan 4, 2016

I'm fed up with Edmond Hyundai. I've blocked their numbers and now they are Star 69'ing me so they can try to sell me another car. I have 2 fairly new cars I bought from them and will drive them until the wheels fall off. I bought both from them but that's not good enough. I will not buy a third from them, because I've been repaid by them hounding me relentlessly. The next time I get service from them I will give all 1 star reviews when contacted. I don't care if they are cold calling people or not. They are worse than telemarketers.

TAYSMIMI92

Dec 31, 2015

I had a great experience and will be a repeat customer! Everyone went out of their way to help. I was asked by so many different people if we needed water or a soda. Our salesman was the best! Everyone ask for Dallas!

HCASE324

Dec 31, 2015

This the 2nd vehicle I have purchased from Edmond Hyundai. Again, it was a great experience. Truly a great place to buy a vehicle. I will absolutely be coming here for any future vehicle needs.

a thompson twin

Dec 22, 2015

1. Charli in customer service called me about a vehicle I had inquired about online, and lied to me about the price. Charli told me that the price of the vehicle was actually lower than the price listed online because of their year end holiday sale.I didn't even ask about a sale price. Charli volunteered that information all on her own.I confirmed the sale price with Charli twice. She told me that Dustin Cup would be able to provide an even better price once we met with him at the dealership.2. We drove to Edmund Hyundai, only to learn that the price was $2000 higher than we'd been told over the phone.3. The manager, Dustin Cup, told us that he remembered something about the price for the vehicle being $21,999 this morning when Charli called me, but that the price is actually $23,999, and that they wouldn't budge on it. Dustin tried to play it off as some kind of "miscommunication".I told Dustin that there was no miscommunication. Only lies.4. They wasted our vacation morning.5. Dustin Cup actually managed to make my husband mad. NOTHING makes my husband mad.6. They paid for about a quarter tank of gas to "make it right".7. It's still not right. We drove over 100 miles round trip and wasted our entire morning because the staff at Edmund Hyundai lied to us over the phone when THEY called ME and VOLUNTEERED false information.8. We have excellent credit, and we were planning to purchase the vehicle right then, for the sale price we were quoted over the phone. That would have "made it right".9. Don't shop at Edmund Hyundai, unless you like wasting your time while the staff lies to you.

STEVE.LACROIX53

Dec 9, 2015

Everyone I dealt with at the dealership were great and worked with me to get the best value on the car I wanted. I was very happy with how everyone treated me. I will continue to use the service of Edmond Hyundai.

HALEHRAHANJAM

Dec 8, 2015

Every thing was perfect and professional we enjoyed the time we spent there they helped us so well with everything and the car is perfect

Mac

Dec 4, 2015

I took my car in for an oil change, was told I needed my 30K mile service and that it would take about an hour to an hour and a half. Thought, OK.. I need to maintain my car let's do this. Three hours later, I had to call and my car was almost ready.... no apology from my service person or anything. I missed my daughter's appointment. Spoke with the new Service Manger he indicated the service rep "knew it would take longer than the said hour and he shouldn't have told me an hour to make the sale, but sometimes that is what they do, even though they know better... really!!!! If i would have been told it was a three hour service I might have been okay with that, would have made other arrangements for my other appointments for sure. Lying to someone to get their business and setting false expectations is just wrong. I am telling EVERYONE I know about my personal experience and not to go here. So far over 800 people have seen it on my FB page and I have Tweeted... word of mouth helps others not experience this same thing. I should have went back to Hyde Automotive.. they are amazing on 10th and May.. lesson learned ... next time.

CAROLNVAN

Dec 1, 2015

Excellent interaction with staff and excellent pricing. Salesman, Eddie Stutson, worked well with us regarding what we were looking for in a car and the price we were willing to pay. This is our second auto purchase from Edmond Hyundai and we look forward to working with this dealership in the future.

MARCELLUS0

Nov 25, 2015

Eddie did an excellent job with understanding my needs. There was no pressure to purchase anything, he just wanted to make sure I got what I wanted.

BARBACRUISING1

Nov 13, 2015

Wonderful helpful salesperson- ask for Sam he is awesome. Be sure to get a coffee- it is great. Nice and helpful- I had lots of questions and Sam was great.

WOODJL005

Nov 11, 2015

Everything was great. This is the fourth car that I have purchased from this dealership, and I have been satisfied with all of them. Thank you.

KRICE0

Oct 27, 2015

I would highly recommend Edmond Hyundai.I had a great experience working with them - especially being my first car purchase. Thanks for making the experience so easy!

Todd2014

Oct 18, 2015

I saw a beautiful 2014 Escalade listed on Car Guru 's. I purchase the vehicle over the phone along with emails with Sam A. These guys were straight forward stand up kind of guys. Everything they verbally described regarding the vehicle was very precise and right on. We consummated the deal. They delivered /trailered the vehicle to my residence in Colorado. My wife and I couldn't be happier with our purchase !! You can trust this dealership to deliver a fantastic deal on any of their products .When delivered , the SUV was wonderfully detailed and showroom new condition . We will enjoy this Escalade for many years to come.

CRISTI.BUCHER

Oct 14, 2015

I had a great experience and I realy don't like buying cars.. I was dreading coming in but I had to get a new car. I left happy and had exactly the car I wanted. This is my third Hyundai.

DARYNLU

Oct 12, 2015

The entire team worked diligently with a positive attitude to help make my first car lease as straightforward and simple as possible. I've very grateful for their service!

TRSELMON

Oct 11, 2015

Great experience. Virtually painless. I was made to felt very comfortable about my decision, no pressure. Would definitely refer others and use again. Thanks for all of your help!

HROBERT576

Oct 8, 2015

This is the second time this year we returned to this dealership to purchase a vehicle. Previousexperience was instrumental in this decision. Well satisfied.

SWR543699

Oct 5, 2015

Process takes to long, like usually friendly staff worked with me very well. But was late at night so felt title rushed had to come back twice for the detailing abs window tent.

JAREDTBOWIE

Oct 5, 2015

Great experience at the dealership with a great, caring salesman. I would recommend this to other people and will come back for servicing my vehicle.

WILLIAM.70

Oct 2, 2015

The sales person I worked with (Lee) during the purchase was very informed on the functions of the Hyundai Tucson Sport that I purchased. Very diligent young man. He actually made the process of buying a new vehicle pleasant. The main reason I bought at this dealership was, I bought an Elantra there in 2009 and have had nothing but excellent service when needed.

ANDROID.SM55

Sep 29, 2015

Again I was well pleased with the overall experience! Not much else I can say. This was my first new car to ever buy and and you made it well worth the wait and I have never been more happier with my new car!:)

Matlock

Sep 22, 2015

Great experience and would recommend this dealership to anyone. No hassle shopping. I actually ended up buying a different car after hearing the pros and cons of what I thought I wanted. Love the fact that coach set me up in what I really needed and love it!!!

JJWILLIAMS0

Sep 19, 2015

I stepped up to buy a Sonata Hybrid knowing I would be driving 70 miles per day. Great car with great mileage. Good dealership. 7th car we have bought here

CHERYL.LYNN614

Sep 18, 2015

Isiah was great but felt like he was being 'used' by the sales manager to make a deal. Was sold a car that I was told was the car I test drove but clearly wasn't: I didn't realize this fully until after the fact. I love my car but probably should've walked away and shopped a little more. Also, after we agreed on a deal and went into the finance office, the payment was significantly more than what I was originally told.

NOLEN6

Sep 12, 2015

I have made several car purchases here as well as bring several customers to this dealership. Every person that I have brought has gotten a vehicle from this dealership. I will continue to send customers there. I have owned The Hyundai Excel, Accent, Elantra, Tiburon GT, Genesis GT coupe, Sonata and the Veloster. My mom has a Tucson. My sister has the Veracruz, and my wife's mom has an Elantra and her dad has a Santa Fe. I have bought new Hyundais since 1995. I have never had any major problems with any of them and if there was a problem the warranty covered it.

BSPANIELMAX2

Sep 10, 2015

Robbie's management team was very unprepared and unprofessional. Isiah (salesman) and your personnel manager were outstanding and we bought the car because of their efforts. Robbie and his team ended up making us waste over 4 hours and my wife missed an appointment because of their confusion and lack of followup. We have owned 3 previous Hyundai's and this is the 4th and we love it. Customer service needs to be stressed to Robbie, it unbelievable that a sales manager isn't the professional in this segment.

TRANCE4_LIFE

Sep 9, 2015

Had a great experience purchasing our car. Found just what we wanted and were treated very well. John and Sam were very professional and friendly. By far the best car buying experience I've ever had. Thank you for making it an easy and hassle-free process. Look forward to coming back in the future.

JULIE.ZWEBER

Sep 9, 2015

Edmond Hyundai is fabulous. Call and talk with a sales person first, if you can, and they'll research your needs and find the right car.

CHEYENNECOUNTS

Sep 6, 2015

I loved my experience. It was quick, easy and I felt great about my purchase! I was not pressured at all. I absolutely recommend Edmond Hyundai!!

AOSBRINK

Aug 21, 2015

Standard dealership experience. Sales team wanted to close the deal, but they weren't any more pushy than any other lot I visited during my search.

Fab4fan

Aug 13, 2015

We have purchased 7 cars from Edmond Hyundai. Each time they treated us fairly, gave a good price and offered great service. That's why we come back. Recently we purchased a 2015 Tuscan for my wife and I bought a 2015 Sonata Hybrid. Both cars are a pleasure to drive. These guys went above and beyond to locate the exact car I wanted. I highly recommend Edmond Hyundai. Ask for Eddie - but anyone there will treat you right.

ERIC0

Aug 13, 2015

I've purchased 3 Hyundai vehicles in the last 4 years, the last 2 of the vehicles at the Edmond Hyundai dealership in Edmond, Ok. I've been dealt with fairly in all circumstances so far.

JJRRWILLIAMS

Aug 11, 2015

I love my new Tucson! Eddie worked very hard to make a great deal for me. We continue to return to Edmond Hyundai for the quality of the vehicle, the convenience of their location, and the friendliness of the staff. I highly recommend buying your next car from Edmond Hyundai.

KsAutoBuyer

Aug 5, 2015

I contacted the dealership via phone from Kansas 7/31/15. I spoke to John Montgomery who right off the bat was both rude and short. I inquired regarding a vehicle in stock and he committed to getting back to me with his best deal. He did not. Four days later on 8/4/15, the vehicle appears to have been sold. I left email and phone number with him and have yet to hear back. I can appreciate that the particular vehicle may have already been part of a negotiation, but no courtesy notification is unforgivable. Based on my initial conversation with him, I believe that his behavior is likely chronic. Looking at other reviews of Edmund Hyundai, he doesn't fit with the experience other buyers are getting; maybe he was having a bad day.

JSTEVESHORT

Aug 3, 2015

Very impressed with this dealership, everyone was professional and I never felt pressured to make a decision. I will definitely return to them for future autos.

BRUCE_GATLIN

Jul 29, 2015

Everyone at Edmond Hyundai was very professional and friendly. There was not any pressure to purchase a vehicle like most dealerships. We were able to get a good price and the type of vehicle that met our needs. Thanks So Much

RITAKEARY

Jul 28, 2015

The staff was professional, helpful, and non aggressive.I will definitely go back. They were very helpful and worked with me to get me in the exact car that I wanted. It was a nice change from other dealerships who attack you the minute you arrive.

KAINROW1995

Jul 23, 2015

Thank you so much for helping me pick my very first new car! You made it a very easy and enjoyable experience and I can't thank you enough for that!

tela

Jul 13, 2015

My Son took his car to fix sunroof, he is in colllege from another State, the csr sat here for about a week, they kept the. car waiting on a part they said they got the wrong one, finally I told them my son needed his car, he was able to pick it up., they said they would order the correct part, weeks passed and I made another appointment, dropped off the car with the same Service man TOBY a couple days passed and I called to check if my car was ready, he said they were waiting for the part and the car was just sitting there waiting, when my Son was having a hard time getting around So I called to see if they were able to drop off the car at my his job while they get the part in, TOBY said no, I asked to speak to the Manager her name was Charlene or so, she was just making excuses for Toby , she said she would tell him to deliver the car, It was almost closing time I called again Toby said he didn't get his manager messg. but that he was going to deliver the car to my Son, I drove to Oklahoma left my car to my Son and brought his to get it fix in Texas.

BRITTANY.SL.MARTIN

Jul 10, 2015

Mr. Reed was very helpful to begin with. My fiance and I had not yet been approached until he arrived from what seemed to be his lunch break and he immediately got down to business! He did not stop at anything until we received the car and price that we told him we could afford. His customer service made my experience and time worth while!

Newcarbuyer

Jul 10, 2015

My recent purchase experience went very well. As a matter of fact it went as I expected. Sam Aselah was very attentive to what we wanted and presented us with a variety of cars along the lines of what we were looking for. When we settled on the car we wanted the dealership worked to make it happen. I would definitely recommend Edmond Hyundai and Sam Aselah if you are looking for a good deal and a good experience buying a car.

FISHYCATTAILS

Jul 8, 2015

This was a pleasant experience. People were friendly and helpful. Not a pushy place so I didn't have any problems with the staff. Knowledgeable staff

MADDIELOVE26

Jul 8, 2015

I was at the dealership way too long, over five almost six hours! My salesperson was awesome, but the guy who showed me how to use my car(this wasn't my salesperson) didn't show me much of anything. He didn't pair my phone or really show me how to use the navigation, basic stuff like that. He acted like he was in a hurry. Overall though, my experience with my salesperson was awesome!

hkahoe0802

Mar 17, 2015

For a couple weeks, I have been searching for a new car. During my search on TrueCare.com, I came across several deals I wanted to check out. I corresponded with multiple dealerships, but by far, Edmond Hyundai was the most attentive and upfront dealership. I told them exactly what I was looking for, and showed an example of a deal I'd found elsewhere, and they went above and beyond to meet my criteria. Instead of a used vehicle, I was able to buy a new Hyundai Elantra with everything I wanted in it within the same budget of what I was going to spend on a used vehicle. Sam Assaleh was very knowledgeable and friendly throughout the entire process. Even after the sale was done and I had to take my paperwork up there the next day, he made sure to continue making me a priority. GREAT customer service! This was the second time I've bought a vehicle from this company.The first time, I'd had received a great deal then, too, and had 0 issues with the vehicle during the 2 years I owned it. Had it not been for someone crashing into me and totaling my car, I would still be driving it. If/when the time comes to buy again, we will certainly be going back to them once again. Hopefully, Sam will still be there, too, as I would gladly trust him in helping us again.

retired

Mar 13, 2015

I am retired and have limited income. There were things promised from salesman that were not going to happen after sale was done. It was very confusing and I felt as though I had been lied to. I was very hurt and felt very foolish of being my age and taken advantage of. I work with a gentleman named Ralph and with honesty and caring about me and belief he has about satisfying a customer, he worked very hard for me to make it right and he did. He's very knowledgeable and understanding and helped me understand the process. I really like the Hyundai cars and believe in the product. Because I am by myself, I wanted one place I could have everything done. I was very scared at first, but because of Ralph, I no longer feel this way. He is an acet to this dealership and I would recommend Edmond Hyundai for all your car needs.Thanks RalphDebbie

BuBear98

Feb 28, 2015

The people at Edmond Hyundai were awesome. This is the third car we have bought from there. My wife and I found just what we were looking for and there was no pressure from anyone. Our sales person was Amir Shams and he is the best salesman I have ever dealt with. We will be going back again the next time we need a car!

unhappy

Feb 6, 2015

Let me start with I wasn't there for the finance portion my fiance was, but I heard all about it. She went on a evening to buy the Santa Fe we picked out. It took forever to get the car, apparently the salesman took the car to get filled with gas and decided to go to Mcdonalds and get dinner also. The car was not detailed and now smelled like burgers and fries. It was very late by the time she was done. We have tried to get the car detailed on several occasions, we made an appointment to get it done with an oil change on a Saturday. When we got there it took hours for an oil change and when we asked about the detail wash it was like we spoke a different language. The new car manager came to talk to me and not my fiance and it's her car. I was not happy at all with his answer it was what he thought I wanted to here. I know it's small but it was promised to us and they did not come through. We have had the car about 7 months and it still hasn't been detailed. We are so turned off by the last visit we gave up trying. We love the car but the dealership has a long way to go. We were so upset last time my fiance wanted to go to ford and trade in her brand new car.

Josey

Jan 22, 2015

Even though there were a couple bumps in the beginning of my purchase this team helped me out and has satisfied me. Edmond Hyundai will always be my dealership and TJ will always be my salesman as long as he is there. Awesome, salesman. I have sent a couple friends there and their experience was great as well.

kelsie_klong9

Jan 15, 2015

the people at the car dealership were very friendly and helpful! my salesperson Amir did a very good job of ensuring that I got the car that I wanted! ill will never buy from another dealership ever again!!!!

eh fan

Jan 1, 2015

bought a genesis here in 2012 came back bought another one same staff same great service

Sarakhaled

Dec 8, 2014

Amir Shams gave me great service when I purchased my new 2015 Hyundai Elantra.I will strongly recommend to purchase a new hyundai at the dealership Edmund Hyundai. I'm very happy with my car. Amir Shams

melb

Dec 1, 2014

Typically my husband is the one that deals with our car issues. But the few times, I have gone up to Edmond Hyundai, I understand why he spends so much time there. The people are so friendly, easy to talk to, and are great at explaining things on my level. I was absolutely amazed by Bryan Finley because I immediately felt how trustworthy and honest he was. I truly appreciate quality since I know nothing about cars. Thank you so much! I will be a life time customer!

AJ6OKC

Dec 1, 2014

Edmond Hyundai is the eptiomy of a fantastic service department. Every employee greets me with a smile; furthermore, the key service guys know you by your first name. I always feel like family when I show up, because I trust them - when they tell me something is wrong with my car, there is never a question in my mind. For example, Bryan Finley is the perfect example of top notch customer service. He is always the first one to greet me, and is usally the person I deal with when I go. Whenever I have an issue, he is always accessible - even if he is unavailable at that moment, he will ALWAYS get back with you. Not only are his customer service skills unsurpassed, but his knowledge of Hyundai products seems endless. Everything starts with great leadership and is followed by trust - this is why Edmond Hyundai is successful.

Zac Hart

Nov 29, 2014

I will absolutely recommend anyone to Sam Assaleh, he got a car the exact car I wanted in for me from out of state and when it arrived we noticed a dent a the pasenger door. Immediately promised it would be fixed and also hooked me up with the same model car straight off the lot to drive while mine was being repaired. Sam had knee surgery the day before my car was back from the body shop, the guy came into work just to make sure the car was right when it was given to me, he was hobbling but he was there! It's been two months since I got the car in and I still receive the occasional text from Sam checking in on me and the car. Brian Finley hooked it up in the service department as well, these two were in constant contact with me and making sure I knew the status of my car a couple times per day(the body shop lost power for two days because a car took out a power pole nearby). If you have a choice who to talk to in the finance department, Michael Link is the guy to go with, extremely honest, was not rushing around, making sure I fully understood everything and was actually quite funny! Good job guys!

martinez1978us

Nov 25, 2014

Where do I begin? Well I recently purchased a 2013 Hyundai Sonata which I ended up returning. I'm Active duty Military so saving money is very important in my field, with that said, if you're military stay away! So back to this transaction, they have a 2013 Hyundai Sonate SE that they have on their website listed for almost 17K, if you look on their website it will say that it's one owner and clean carfax and Hyundai certified, even when you pull the Carfax in the history it says that when the dealership took ownership they certified it to where the next buyer would get the 100k 10 year warranty that Hyundai is famous for. When I was speaking with David Patel (general manager) he informed me that the car was not certified and that I could pay a certain fee out of pocket if I wanted the 10yr 100k warranty (NOGO). Secondly the car is pretty banged up with hail from some storm ago and I was willing to still take on the car if they worked on their price but the BEST they could do was knock off $300 bucks, okay passed that, I took the vehicle to get appraised for the hail damage and turns out that the car has about 8-10K worth of hail damage and when I notified the dealer of this and they still did not want to budge on price. I mean who wants to buy a car for 17K and turn around and put another 8 into it? This is the part that gets me, the saleman that I was working with actually told me to just claim the damage on the next storm?! REALLY? Needless to say, I took their car back and will purchase one from a MORE reputable dealer. I will say this though, their finance department was pretty good to work with.

Siamak Rezai

Nov 21, 2014

It was completely a great experience to be in edmond hyundai. The dealer was great. Her name is Ladan Taheri. She helped me in every aspect. She conduct me in the best way to choose the best car. She was so patient and so nice. She took care of me very well that I was very relax there.

Happycustomer

Nov 19, 2014

I have always been blown away by the service Edmond Hyundai has in the maintenance and repairs department. I live in downtown Oklahoma City, but choose to drive up to Edmond Hyundai because of their customer service and quick wait times. Just this week was able to get my tire pressure in check in 10 minutes! Thank you Edmond Hyundai.

Lafredaw

Nov 17, 2014

I went to Edmond Hyundai last week in search for a new family vehicle. As soon as I arrived I was greeted by Justin, he was very respectful and knowledgeable. I didn't feel pressured as we all know buying a car can be a very stressful situation, but the folks at Edmond Hyundai were extremely helpful and made the whole thing as painless as possible. I was able to walk away feeling like I had made a good decision with absolutely no regrets. Thank you Bob Howard Hyundai! I will definitely be recommending you guys to my friends and family!

KendallM.

Nov 15, 2014

Justin knows. Exactly what he's talking about & is very personable! I would be confident in sending my friends and family there! Make sure you ask for Justin!!!!

Lory

Nov 10, 2014

I bought a new car from Edmond Hyundai after shopping several other lots. Not only was my salesman (Lane) very nice and knowledgable, he was also very understanding of my wants and needs in this process. I wanted a certain amount for my trade and I wanted a certain interest rate and payment. He introduced me to the sales manager Sami, who worked to get me everything I asked for. They were both awesome!!! I will tell all of my friends and family about my buying experience...

Deequeen7777

Nov 10, 2014

Before you buy from any other dealership, stop in Edmond Hyundai! I was so very impressed with the genuine concern shown by the employees! From the service department, financing, sales persons to the general manager. I dealt with them all! I was very impressed with the girls at the service desk. They were always willing to go out of their way to accommodate me and made me feel special! When I finally decided to purchase a new vehicle, they gave me the very best deal and provided me with the best selection to suit my needs! Most surprisingly a vehicle with 38 MPG on the highway! The Hyundai Elantra is a comfortable, sharp looking, great performance vehicle!! If you are unable to get the service you need, please see General Manager, David Patel and he will be sure to get you the satisfaction you deserve!! Thank you to all of the employees at Edmond Hyundai, you made me feel like family!!!!D. Gemar

bittner3

Nov 5, 2014

We just purchased a new Santa Fe from Edmond Hyundai. We definitely will never forget how we were treated at Edmond Hyundai! My husband David bought a 2013 Santa Fe at this dealership and has been a super satisfied customer of this dealership for years now. He purchased his last three vehicles there and has no interest in looking elsewhere. Love my new Santa Fe! It drives great, very comfortable...exterior and interior are designed so well! It is a joy to drive! I appreciate the Sales Manager, Sami Nael going out of his way to get the color (Serrano Red) and type of vehicle that is a great pleasure to drive. I hope to drive it for years to come. I am not sure I have ever been quite so pleased with a vehicle after driving it for a week or so. Thank you, Edmond Hyundai! My husband is definitely right about Edmond Hyundai being a high quality business. I had been a "Camry fan" most of my life, as they are so dependable. However, I was disappointed in the finish on the 2012 Camry, which I purchased as a new vehicle. David has purchased several automobiles from Edmond Hyundai, so I had heard nothing but good about the dealership. After purchasing my Jeep Patriot Latitude in 2014...it was just not what I really wanted in a vehicle; although it did win me over to SUV's! When we first looked at Edmond Hyundai dealership a few weeks ago for a vehicle...we also stopped over at a competitor to look at Mazdas and then Suburus. At the Mazda dealership...when we went out on the lot looking at cars...not one salesman came out. The salesmen and the sales manager were all in the office...some with their phones in hand. We circled around, went back to our vehicle..My husband.David wanted to leave...I literally had to call that dealership on the phone, tell them we were standing out front and let them know we wanted to test drive a vehicle. It seemed they were a bit embarrassed, and of course, we received some attention at that point, but it was really disappointing...when they had no idea what type customer we were. Our experience with another Suburu dealership was not much better. At that point I really would have purchased a Suburu or Mazda. Of course, I realize I owed a lot on the Jeep, however they had no idea at the point we first arrived, what our situation was. My husband and I both work in the business world and can't imagine treating customers like that. I say all that, to say this. The way we were treated at Edmond Hyundai, was like "a breath of fresh air". They did not see my situation with the new Jeep loan as a burden., but quickly worked to see what Edmond Hyundai could offer me, nor did they try to just get me into any vehicle, in order to work a deal. Our salesman Garrett was very knowledgable and did a great job. He communicated well to be informed on all details that would make up the vehicle that I truly desired to purchase. He cared about my becoming a satisfied customer and went above and beyond to make that happen. It was very impressive to see the teamwork among the Sales Manager, Finance, and the actual sales deal. We received excellent customer service at Edmond Hyundai and I am extremely happy with my new Santa Fe!!! I highly recommend that if you are looking for a vehicle ...whether new or used...that you make plans to stop at this dealership. We deeply appreciate Sales Manager, Sami...Garrett, our salesman, Michael in finance, Coach for cheering us on and the whole crew at this dealership. Thank you Edmond Hyundai for making it a great pleasure to purchase a new vehicle!

Cardfan123

Nov 1, 2014

Bought a beautiful 2015 Sonota today. Our sales consultant, Allan McPherson, was a delight to work with. He made the experience enjoyable and secured a fair price for trade in and our new car. Thanks, Aaron!!!John and Lisa

caseylane2389

Oct 31, 2014

Amir provided me with excellent services!! was very helpful and made my car buying experience plseasant!!! this is a great place to buy a car!! And they treat you like royalty!!!

Missy LaQuey

Oct 28, 2014

Justin was a great sales consult! Super friendly & helpful!! Appreciate his help and love my new car!! Super sporty and fun to drive. Teenage daughter even loves it. Thanks amazing!

Macsauce

Oct 28, 2014

I was upside down in my two year old car but the dealership worked with me to stay within my budget and get me into the bigger vehicle that I needed. It is still a place where you have to haggle but not high pressure and Amir, my sales person, was very knowledgeable about the cars they had and stayed in my price range. I love Hyundai vehicles I will stay with them as long as I can.

NLofties

Oct 27, 2014

I went in with a fixed budget, and they found a car that worked for me. Admittedly, they tried to "sell" me a bit, but it's a dealership, and that's their job. In the end, I didn't have to leave to look for a cheaper car (as I had been fearing), they didn't try to force a more expensive car on me (as almost every other dealership had), I didn't exceed my budget, and I went home with a very nice used 2012 Elantra. Not sleazy, and not overly pushy. Seems like a legit place to shop.

Greg1Stroud

Oct 27, 2014

Hello my vehicle purchase at Edmond was a better than average experience. The salesperson, Amir Shams conducted himself in a professional manner. I left the dealership feeling pleased with my impulse purchase. Thanks again Mr. Shams.

foxtrotmylima

Oct 26, 2014

I couldn't have had a better experience while I was here at Edmond Hyundai.As soon as I pulled up, I was greeted professionally by Mr. Amir Shams. He asked me what my interests were in coupe styles and he had three already lined up for me to look at.I ended up going with a new Hyundai Elantra. It was the best choice for me in regard to gas mileage, spacing within its cabin, and of course my budget.I automatically fell in love with the vehicle when I was able to take around the block for a test drive. During this time I asked more questions about the vehicle to Amir. He was very knowledgeable in the particular vehicle and by the time I knew it I was already parking back at the dealership.We both knew that this was the car for me once I had exited the vehicle. We went back inside to discuss the terms, and I was quite pleased with the deal that was offered with the car. Amir was no where near pushy, compared to other dealers that I had worked with in the past, and was courteous to explain any other extra concerns I had prior to heading to finance.Again, I recommend anyone who plans on purchasing a Hyundai in the future to specifically go see Mr. Shams, as it was a pleasure to work with him.Thank you Edmond Hyundai ultimately for your professionalism and customer service!

Wrh1211

Oct 18, 2014

Staff was very friendly and helpful. They were knowledgable about their product. They were able to work with me on a price and got me into a brand new car right at my budget. Great product and great service I am and will always be a repeat customer.

farid.k

Oct 16, 2014

I ordered a second hand red Santafe and they found it exactly that i want. It is a perfect car and the price was unbelievably less than I expect.everything was great a.it was an excellent experience.

rwillis14

Sep 23, 2014

We just purchased a new Santa Fe and are very pleased with the experience from the time we walked onto the lot until we drove off in the new vehicle. Our salesperson, Jimmy Haught, was very knowledgeable of the autos, pricing, and features. He listened to our needs and was very patient in showing us various options. Once we made our selection, they did not have it on the lot and found one for us that was out of state. They had the car brought in, detailed, filled with gas, and ready for us when we arrived. There was no high pressure sales involved, they listened to our budget needs and worked with us to accomplish our goals. This is our second purchase from Edmond Hyundai and we will certainly look there again when we are in the market for another vehicle.

Fzachary

Sep 15, 2014

My visit at Edmond Hyundai was an overall good experience. My brother was purchasing the vehicle and salesperson was very cooperative. LaDan Sami was the salesperson.

Kay1234

Sep 8, 2014

I bought the car recently in August and at the time of purchase it was told that I will be getting 3 years of oil change for free. I will be getting a card in the mail for the same which they also refer as royalty treatment. I never got the card in the mail and when I called to talk to the salesman he never took the call. I was asked to come and talk to sales manager to straighten this out. They also charged me for these oil changes on the purchase agreement and still are not offering the services. I will never recommend or go back to them even if they give the car for free now. This is one of the pathetic services I have received. Pathetic sales and post sales service. I wish I could give them 0 stars or negative stars.

tzach

Aug 31, 2014

They worked hard for us and were very professional. We went in for a new vehicle and they found us a used one that was more in our price.

unhappycustomer1

Aug 22, 2014

I called about a specific car listed on the internet. I talked to the agent for 30 minutes with specific questions and made an appointment for my wife to see and drive the car after work. When my wife arrived, nobody knew anything about it, in spite of the fact that I was assured that they would have the car ready to test drive. After an hour, they finally located the specific car, only it was damaged. I specifically asked if there was a reason the car was listed at the price it was at, clearly lower than the norm, and the agent told me that the car was in great shape. The fender and bumper was crumpled--it was in a fairly major accident. Carfax listed nothing of the accident. The dealer has had the car since April (it's now August). The car is still damaged. After more than an hour run-around, my wife walked out. They were disrespectful and refused to acknowledge her very clear limits on price and style of car. They delayed and stalled, but she finally saw the wrecked car and a couple of other rejects that didn't fit our budget. It these people can't even tell the truth on the phone when you ask a simple question, how can you trust them with your business? What a waste.

Cjsmith17

Aug 18, 2014

Once we stepped on the lot, Aaron McPherson was there to greet us. He made my husband and I very comfortable and we never felt pressured. He listened to all of our likes, dislikes and concerns. We would recommend him to all of our other friends! Couldn't have asked for a better experience! Go Pokes!

aplusdjok

Aug 15, 2014

Dealing with Aaron McPherson was a pleasure. He was very honest and up front about every aspect of the transaction. I would recommend him to anyone I know that was looking for a no hassle car buying experience.

stafed

Aug 10, 2014

I want everyone to know what a great experience my wife and I had at Edmond Hyundai today. We were met on the lot as soon as we arrived by Aaron who gave us a warm greeting and a can-do attitude. Aaron worked very hard showing us different used cars, Toyotas as well as Hyundai's. Aaron told us about a recent trade-in that they had and wanted to show us. This car was a beautiful Hyundai Elantra. My wife took a seat in the car and was immediately impresses with this cars looks and options. She took the car for a drive and was sold. Needless to say she bought the car. But the real catch is the way Aaron immediately made us comfortable. This wasn't your usual car buying experience. And Aaron is not the typical "car salesman". At no time were we pressured to buy, Aaron knew that if he worked hard enough, he would find the car we wanted, and we did. This is now the fourth car we have bought with Edmond Hyundai. It is a very good dealership and service facility, but if Aaron is an indication of the rest of the staff, you can't go wrong buying at Edmond Hyundai!!

Jaye Gandy

Aug 6, 2014

I would like the world to know as a woman going to purchase a car is very daunting to say the least. But lady's rest assured the sales people at Edmond Hyundai are the real deal. My life has been turned upside down because the car I was driving up and quit on me. The salespeople at Edmond Hyundai worked miracles to get me back on the road. I cannot put into words the gratitude I feel for the way I was treated in my great time of need. I can honestly say I would send any and all of my family ,. friends and co workers to the friendly and knowledgeable staff at Edmond Hyundai.

kaylagroves1

Aug 1, 2014

My husband and I considered buying a car and the first dealership that cam into mind was EDMOND HYUNDAI!!!! The staff was so friendly and courteous and my salesman did an amazing job of attending to my needs!!!! Aaron was so sweet and helpful and got us the BEST DEAL!!! Couldn't have asked for a better experience! If you're even considering buying a car, GO SEE AARON!!!! He makes the car buying experience feel great! I love my car and I would recommend him to anyone! He will take very good care of you! One thing I hate about salesmen is they make you feel pressured into making a decision and Aaron didn't do that!!! He was polite and gave us time to think and weigh our options! It was amazing! Thanks again for everything! You guys are so great!

belle1043

Jul 31, 2014

They will work hard to satisfy you. My salesperson went the extra mile to make sure i got what i needed. I would highly recommend them to anyone who does not want to ran over!

tammy1108

Jul 30, 2014

This is the second time I have had an issue with this dealership and I hope no one else is having this problem or will go through the same issues I am having. I purchased my vehicle in April at Edmond Hyundai. I had the worst car buying experience that I would not wish on my worst enemy. Although, I purchased my vehicle in April I am still having problems with the dealership. A month after I purchased my car I received a turnpike violation that my old vehicle (the one I traded in) went through a turnpike and did not pay. I contacted Edmond Hyundai and was told someone probably drove it home and didn't think anything about it and the car should be out of my name soon. I went along with it because I thought since we had such a problem when I purchased my new vehicle they will take care of this issue. Well I thought wrong. I got a new letter in the mail for another turnpike violation on a totally different day than the previous violation and a bill for $25.00. I contacted the pike pass authority and I have to provide bill of sale that I am no longer the owner of the vehicle. I have no problem with that but after 3 months how hard is it for Edmond Hyundai to make sure the car is out of my name??? I contacted Edmond Hyundai and was told it takes 3 years for a car to get changed over into someone else's name. It didn't take 3 years for my car to get put in my name. The gentleman I spoke with told me that I need to send my information to the turnpike authority so they can drop the violation fee. The problem I have with this is the whole time I owned the vehicle I never received a ticket and I trade it in to Edmond Hyundai I get a violation/ticket every other month. If that is the case if the vehicle is still in my name they can give it back to me. This is very frustrating and I hope no one else is having this issue and I hope no one else has to go through the same issue. I wonder if the basketball team that does a commercial for this dealership know how they treat customers??? I will send my bill of sale to the turnpike authority and hopefully I will not get another violation for a vehicle I no longer own.

MishaG

Jul 29, 2014

I cannot say enough good things about this dealership or my salesperson, Ladan. She went the extra mile at every turn to get my payments where I wanted them and took the time to listen to what I wanted instead of giving me the run around and usual sales pitch. If you want an honest and pleasant experience, do yourself a favor and go see the incredible Ladan at Edmond Hyundai!

Scopeland1202

Jul 28, 2014

It was such a joy to work with TJ and Sami, they got me exactly what I needed/wanted! Best car dealership experience ever and I would highly recommend them and Edmond Hyundai!

Nicole Wigginton

Jul 24, 2014

I have bought several cars from dealerships in my life, but this was the most pleasant! I did not feel the stress or pressure I generally associate with reaching an agreement with a dealer. I also left feeling I had paid a good, fair price. Sam was very kind and made sure we were pleased throughout the purchase! I am from the Tulsa are but would gladly make the drive back to Edmund for future purchases.

Curlyhorserider

Jul 23, 2014

Thank you for the courteous service and attention to our car buying needs. We appreciate the hard work that was done to ensure our satisfaction.

D&S289

Jul 21, 2014

My husband and I wanted to test drive a vehicle but weren't looking forward to the usual car dealership experience. Edmond Hyundai was a wonderful surprise. No hassles, no hovering sales associates, no games. Aaron McPherson was the best! He worked with us and made this a great experience!

billy.altstatt

Jul 18, 2014

Don Staggs was my service person who helped my daughter! I live out of town in Lawton and my 19 Year old daughter has a Elentra that was overheating! I called the service dept and Don was who answered . Picked up on second ring ( that's a first for me from any service dept ever ) and I discussed my daughter was stranded . In 14 min from hanging up he had a driver from the dealership pick her up and 45 min later the car was towed in at 10:45 am! He arranged for Chelsey to have a ride to work and called me at 1:15 with a quote on the repairs. The car has 87,000 miles on it and it was a water pump issue. I gave him authorization to repair and I was expecting the car sometime tomorrow afternoon. He calls me back at 5:05 and said that he was aware she was disparate for her car back due to the fact she has no way to work as an intern with channel 9 in Okc! So he. Rushed the repair but then proceeds to explain to me their was a smal issue on the amount owed,,,, ( oh boy here we go,,, the screw job is coming was my thoughts ) well ill be damned he stated he went to the service manager and they discounted my repair bill and knocked off $43.00 less than what I approved,,,,, are you kidding me? Wholly goodness,,,, under promise and over deliver!!!! I could not believe it!!! I'm going there this weekend and purchasing a new car from Edmond Hyubdai. I asked if he could have the highest level person call me because I wanted them to know how shocked and pleased I was with them and Don!!! I was shocked again when at 7:30 pm a man named David Patel called me and I told him how pleased I was with his business and that I was going to trade her car in for a new car this Sat.... Now I was really even blown away again. He asked me what I wanted and discussed some different cars! Sent me 4 different emails and prices and trade value on her trade in! Wow wow wow! In less than an hour he had made me an incredible deal on a new Hyundai And gave me over Blue hook value for my trade( I went on Kelly blue book to see the value of my trade) and got me pre approved for the loan at 1.99% interest,,,,, u gotta be kidding me!!! Greatest experience of my life and I have bought over 15 cars from car dealerships over the years!! So I told him I would be there Sat to sign the paperwork, but get this,,,,, a salesman drove down the paperwork and left my house at 10:15 pm and I could not be more pleased! I never left my house to get a great deal for a new car for my daughter and she is on the loan to establish her credit which David Patel explained to me would be greatly beneficial to Chelsey in the future!!! So what ever you do as a consumer,,,, do yourself a favor and purchase and service your. Cars from Edmond Hyubdai and only deal with David Patel the General Manager or Don in service!!! You will be blown away as I was!

CS78

Jul 5, 2014

I haven't bought a car in awhile and usually dread the dealership experience, but these guys made it super easy. TJ was engaged to my requests and needs throughout the whole process. Thanks for helping me and making this work!!

therealkingd

Jul 5, 2014

Couldn't ask for better service...I have bought my last two vehicles here as well as mu oil changes...i love the Royal Treatment FREE 6 oil changes for (or 3 years...ask for ERIC BOSTIC and Ladan...they are the best!!!

ShirRon Foster

Jul 3, 2014

Aaron, Hussain, Sammy and Hugh......thank you! Aaron went above and beyond for me! Thank you Aaron, but thank you also to all the guys mentioned above!

Jgreen7

Jul 2, 2014

Edmond Hyundai is absolutely amazing. My car was in the dying hole and I needed to get something new and ASAP. TJ, Sami and Hassan helped me trade my car in and got me into a beautiful 2014 Hyundai Santa Fe. I've never been treated so well. All three were amazing and helped me find a vehicle I wanted and at a price I could afford. They absolutely are the best!

Jagsdestiny

Jul 2, 2014

From beginning to end the sales team made this car buying experience excellent. TJ and Sami and Hassan treated us like royalty making this trade in seamless and easy!!! Beautiful car and wonderful sales people. I would definitely recommend Edmond Hyundai to everyone interested in great people eager to help. Service here is awesome too

Jennsakashalo

Jun 28, 2014

I had a fantastic experience at edmond Hyundai! Scotty and Lincoln were able to work a great deal for me and my husband! Excellent customer service!

thaliawagoner

Jun 28, 2014

Unfortunately, I had a car break down and I needed to get a fair price on a quality, used vehicle right away. My mother had dealt with Edmond Hyundai before, heard they were offering some specials and suggested that I give them a call. She had a scheduled oil change appointment and was going there the next day. I called that morning and spoke with Jessica first, told her who I was and about my situation and what I was looking for. She explained that this was a good time to buy and that if I came down to the store, they would do their best to help me out.When I came in, I was greeted by Richard Miller my salesman who was very friendly, courteous and helpful. I identified myself and he already knew who I was and he was expecting me. Right away he was straightforward guided me towards a car that would work in my budget which was new. I gave him a little more detail of what I was looking for, we browsed the lot and found the perfect used car. We took it for a test drive, came to initial agreement on the price and went from there to finance, where Michael was friendly, courteous and helpful as well. He explained my options and that he would try to get my payments at or below what I could afford. The terms were basically agreeable with a few minor adjustments and we had a deal. I was very pleased with the overall process and experience at Edmond Hyundai, from the beginning to end it didn't take long and I was met with friendly, courteous, respectful staff and sales people. I would recommend shopping there for your next vehicle to anyone. They'll take care of you.

cjsmom1169

Jun 28, 2014

I get an itching for a new car about once a year. I'd gone to look for cars with my son, and saw my next new car on the lot! Doug was helping my son with his first car, and I asked him to please get the keys to mine :) The transaction went seamlessly and Doug was an absolute gem! Working with the Sales Manager to get me the best price possible, and was quite the gentlemen in the process! I've dealt with a LOT of dealerships, and TOO MANY salesmen in the past, but Doug went above and beyond to ensure that this experience was the BEST yet! I would highly recommend Doug and Edmond Hyundai for any buying experience!!

Stylist05

Jun 27, 2014

I was desperately considering trading in my 2009 Jeep Wrangler for a like vehicle with fewer miles. I went to several dealerships; however, I felt I was given the run around for several days. I was very frustrated and feeling helpless when I was referred to Carla by a mutual friend. I was so impressed with her knowledge of all the vehicles on the lot and her beautiful personality. She spent several hours with me trying to ensure I was comfortable and getting the best deal. Though I was not able to negotiate the deal that I was looking for I will never forget the how attentive she was with my needs. I have never experienced a female sales person with that level of expertise. I will refer anyone to Edmond Hyundai, especially Carla. She knows her product...:)

KMG1955

Jun 27, 2014

Good overall experience. Everyone there was more than helpful and cheerful to be assisting me in this purchase. Scottie and Hugh were especially helpful. Highly Recommended !

Mjames1289

Jun 27, 2014

We purchased a new Hyundai Santa Fe from Edmond Hyundai. Mo was very knowledgable and made the purchase process very easy. He showed us all the features of the vehicle and made sure we knew how to use them. I will definitely be recommending Edmond Hyundai to my friends and family.

Kave1264

Jun 27, 2014

Quick, easy, and stress-free sums up my experience at Edmond Hyundai. Paul Kaveh was our salesman and he did a fantastic job. Knew the SantaFe inside and out. He was very honest and straight forward. I highly recommend him and the dealership.

moko123

Jun 27, 2014

my name is chad overstreet, i just bought my second car from this dealership. the salesman was great, and the deal didnt take long to get done at all!

Chris

Jun 21, 2014

I was ready to buy a 2014 Hyundai Sonata. I brought the print out of the car I wanted with the internet price attached. First off the lobby seemed cluttered and uninviting. It took a few minutes for anyone to even greet my family and me. Finally we were greeted by a sales person who didn't appear to have it all together. I said I would like to take a test drive in the Sonata on the print out I brought in. The salesman said he would grab the keys and pull it around. After a bit, the salesman pulls around in a very basic model Sonata, not even close to the one I was looking for. I told him this is not the car I want. He said the one I was wanting was already sold. He said well jump in and we'll drive around back were I can look at the rest of the Sonatas they have. The car he picked us up in was dirty, didn't even appear new. I looked at the rest of the Sonatas in the lot and found another one I liked. The salesman said he would grab the keys for a test drive. The salesman came back 10 min later to tell me that they cant find the keys. He said he would keep looking. So my family and I sat in the lobby for another 20min while they apparently were looking for the keys. No sales person ever came to check on us. Eventually I was fed up and we walked out! We wasted an entire hour there and accomplished nothing. There was no reason for this treatment, we are a very well off, clean cut family with a nice car to trade in. It was the worst experience I have ever had at a dealership!

Hall2617

Jun 19, 2014

I very rarely write poor reviews but this experience warranted it. My husband and I went to Edmond Hyundai after finding a car in our price range and the style we were lookig for. We test drove the car and noticed it had a lot of road noise, city streets and on the highway. When we drove it on the highway, the noise became this loud howl. My husband was concerned that it might be a wheel berring. We asked the representative about the noise and he brushed it off and assured us that "This car is known to have a lot of road noise, we'd recommend a noise mat or something if it really bothers you." We made the mistake of trusting this statement and left it at that. There was also a glitch in the door lock; everytime the car accelerated to 25, the door lock would activate. We told the rep about this and he said they would take a look and fix it.We decided to purchase the car because it was everything we were looking for. We told our salesman, if the lock mechanism is fixed, we will buy this car. He told us it would be fixed in two days. It should have taken that long but because of oversight and laziness, it took a week.All the while, the customer service was terrible. Everyone will walk up and ask you if you'd like a bottle of water, but no one will help you. Offering a bottle of water is not customer service, it is keeping me hydrated without dealing with my issues.Less than a month later, after a cross country move, we had to take the car to a service station. It turns out that the loud howling we were hearing was in fact a wheel berring. And a fun surprise was also learning that the ball joint on one of the wheels was completely shot. I saw it with my own eyes and I nearly fainted knowing that we had driven across the country with one if the wheels in such poor condition. We also discovered that there is a pretty suvstantial leak in the roof that drips onto the seat everytime it rains. Maybe it was just poor luck on our part. Maybe we should have been more proactive in determining whether there were problems with the car. It was a used car so we knew that it wouldn't be perfect but I had no idea that we were purchasing a car that was in such a condition. We spent $1200 on this car after we bought it and I'm infuriated. I've had several friends and family members ask about our car. I'm always disappointed to tell them about our experience. I personally will never recommend anyone to purchase a car from this dealership.

Love0606

Jun 16, 2014

I came into Edmond Hyundia with the intention of test driving a used Hyundia Sonata. After working with Paul for a short period of time, Carla Scott began helping me.She was detailed, accommodating, and relaxed, she made the experience great. I walked away with a NEW Hyundai Sonata having more than I could have imagined inside of a car. Everyone was pleasant to work with throughout the process. It was a late night by the time Id went thru financing with Mike and he was still upbeat and jovial. The greatest part of my experience was the after sale. Carla sat in my car with me and pointed out certain features and how to use them. She answered every question pertaining to the operation of my new car. It was evident that she loves what she is doing. Id recommend Carla Scott to sale a car anywhere on anyday, she takes care of her customer.

jwhunter3

Jun 12, 2014

I will never purchase a used/new car from Edmond, Hyundai. I live in Edmond, OK, and I am again in the market for a new car or will be shortly, but will not go to this dealership for anything. I had visited this dealership to look at a Used Hyundai Sonata that I had found online. Here, I was approached by Jeff Broyles to help me find this car on their lot. Oddly, Edmond, Hyundai did not know where the vehicle was at that time. Sold? Loaner? Different lot? They did not know, but Jeff guaranteed that he would find this car no matter where it was. I allowed 24 hours to pass and then called to follow up on its status, but Jeff was out of the office, so I left a message with the receptionist to call me back. Once again, I allowed 24 hours to pass and then called Jeff's cell phone and left a voicemail to call me back. To this day, I still have never received a phone call back from Jeff on the status of that used car. Unfortunately for Edmond, Hyundai, I went from the used market to the new market, and I have already purchased a new 2014 Hyundai Sonata just last week from AutoMax - Del City. I guess it was a blessing in disguise.

genesis2014

Jun 5, 2014

From the minute we walked in the front door, we felt welcome. The staff friendliness and helpfulness continued throughout our business and purchase. Darrius, our salesman, was so up beat and positive through the long process. We were offered refreshments several times, and even when we declined, Darrius brought us snacks and cold water. We were difficult to deal with, I'm sure, due to our budget, but Darrius and the office didn't give up on attempting to get us to a payment we could manage. At one time, he told us he had 5 guys working for us!!! When we finally got to finance, Michael Linn, was very patient and helpful. He explained several things to help us to fully understand the process. Darrius introduced us to many employees that we will definitely see in the future when we have our oil changed and come for regular maintenance on our new Elantra. It helped so much to know where to go when we visit in the future. Everyone in that area of the business took time out from their very busy last day of the month - and on a Saturday - to say hello and to wish us well with our new vehicle. I had difficulty finding the site on which to post this comment. I appreciate Sam giving me good directions. We will definitely recommend Edmond Hyundai to everyone we know that plans to buy a vehicle and even if they don't plan to buy. Keep up the good work guys and know that we appreciate you very much. God bless!!! Dan & Judy

Hudspethc

Jun 5, 2014

Sam was very thorough and helpful in the selection of a safe & dependable vehicle for our teenage daughter. His approach was friendly and low pressure; I appreciate that in a salesman. Although I know he needs to meet quotas, he put his customers needs first. Sam should be recognized as a highly recommended salesman. Kudos to Sam!

mrhabeck

Jun 5, 2014

I was provided with the best care and service ever. I felt like I got the best deal and all my concerns were met. TJ was able to work with me and give me everything I wanted. I love my new car, it is my second from Edmond Hyundai. I would definitely recommend not only Edmond Hyundai but TJ Jones as well for your next purchase. Thank you Edmond Hyundai for another great experience!

TWOLFE94

Jun 4, 2014

I bought a 2014 Tucson yesterday and a 2013 Accent. I read great reviews about Scottie on this site so I asked for her by name. Eric greeted me and called Scottie informing her I was asking for her. She was not going to be in for awhile and Eric said he would be happy to help me. I was glad he did.He is friendly, professional and helped make my experience an enjoyable one.Thanks Eric!

Whitney113456

Jun 4, 2014

These guys were great and I would highly recommend this dealership. Aaron and Sami went above and beyond to assist me and were very helpful.

fshoemake

May 28, 2014

Ladan Tahari and Sami Neal worked very hard to get our deal done they way we wanted it done.They were a pleasure to deal with.Friendly and polite thru the whole process.I usually dread going to purchase a new vehicle,but these two made it a pleasurable experience.I would highly reccomend this dealership to anyone i know.Thank you Ladan and Sami for all you did for us.

atipton

May 27, 2014

I love my car!! Scottie, Doug, and Lincoln are great employees. I would recommended them to anybody! Great customer service and they are fun to be around! They made buying a car fun and worth the wait.

Larry and Linda fisher

May 27, 2014

We were very pleased with the way we were treated by Aaron and Hugh-Michel.they were very helpful and pleasant. We will recommend the Edmond Hyundai dealership to friends and have recommended family.

aebond

May 26, 2014

Whole dealership listened to our needs and wants. Got us the deal we needed and ended up with more value than we expected. We are looking forward to working with Aaron and Edmond Hyundai again!

navidfarnia

May 26, 2014

I went to the Hyundai dealership looking for a new car, and I ended up getting great service. I recommend asking for Ladan when you go there. She's very informative, but also warm. So you know you'll be in good hands.

trcrp29

May 20, 2014

Carla was honest, straight to the point, and extremely helpful. She did not try to put me in something i could not afford. I explains to her that my credit wasn't the best and she did not give me that look like "why waste me time" that i had received from other sales people. She spent hours making sure i was comfortable and i did not feel pressured. It was such a change to be able to look for a car and not be pressured into something you dont want or can not afford. If you are looking for someone who will be honest and helpful Carla "Scottie" Scott is the person you want to talk to

LittleBear613

May 20, 2014

I have been a loyal Nissan owner for the past 12 some odd years and after test driving the Hyundai Sonata, and meeting with Lincoln and Carla I have changed my mind on which vehicle is best for my new car. I am greatful to Edomnd Hyundai for such a great experience! I will be sending others your way!

koj123

May 20, 2014

I was looking for a replacement car, calling multiple dealerships. Many people only had a surface level understanding of the cars I would inquire about. What really got me excited was when I talked to "Scotty". Regardless of the question I asked, she knew the answer in detail. Her product knowledge was the best I've experienced. She promised that if I gave her a chance, she would work for me to get the best deal possible and she did just that. Trust is not a common word used to describe car salesman, but her demonstrated efforts caused me to do just that. At the end of the day, we were not able to work out a mutually satisfactory deal to purchase a car which makes this review even more impressive. Most of the time we just look at the results and ignore how you got there. In this case however, I can't do that. Just because I didn't purchase the car doesn't take away from the exceptional caliber salesperson she is. If I'm looking for a car, I will call Scotty 1st. Thank you Scotty!

Em_ily24

May 18, 2014

Tj hasson was extremely helpful when I was in search of a new vehicle. I told him exactly what I was looking for and pulled up in exactly what I was looking for. He explained every detail in full and gave me plenty of time to make a decision along with answering all of my questions. He was very honest and a huge help. I'm a satisfied customer.

valdezj83

May 15, 2014

Very pleased with Sam.. very professional and helpful.. def recommend him and will use Sam for my next purchase, never felt pushed or harrased at any given point

taraholliday

May 14, 2014

I'm a young buyer and I was treated with as much respect as I could ask for. They didn't try to make any decisions for me and led me to a car I would love by just letting me drive a few different vehicles. I will definitely consider coming back to Edmond Hyundai for my next new car purchase.

treythegee

May 14, 2014

I have visited many dealerships over the years and sometimes the service is good. This time, from the sales staff to management, the service was the best that I have seen. I rated the salesperson 5 stars due to her respectful no nonsense approach. I really appreciated the honestly and how easy she was to deal and talk with. Management helped me out on a level that I had not seen before and it was appreciated. The next time that I need a car, I will be visiting Edmond Hyundai.

lwalton92

May 14, 2014

My husband and I went into Edmond Hyundai hoping we could find a slightly used, reliable vehicle for me. My previous vehicle had close to 300,000 miles on it and, with my new job as a Kindergarten teacher about 30 minutes away, I was hoping for something that would keep me safe on the road. I did my research and found that the older Hyundai Sonata is one of the best used cars under $10,000, which is right where we wanted to be price wise. I was hoping Edmond Hyundai would have something available and I am SO happy they did! Scottie helped us the whole way. She searched for a vehicle that would work for us, made great conversation during our test drive, and helped us get the vehicle and fees into a price range we could handle. She was so kind and fun to work with! Everyone else we encountered was also great---offering water bottles and even invited my husband to partake in some lunchtime Popeyes chicken! It was such a great experience overall and I would (and have already) recommended Edmond Hyundai to anyone looking for a nice, reliable car and a non-hassle experience. Thank you!

Marilyn Byte

May 13, 2014

Aaron McPherson greeted us, found out what we were wanting, immediately brought up the car we were interested in and got us out to drive it- we liked it, he got the numbers right and we now own it ! Very pleased!!!

lyndasykes

May 13, 2014

My sister recently bought a car from Edmond Hyundai and was extremely pleased with the service she got. I was in need of a new vehicle and decided to ride along with her to pick her car up from getting detailed and within minutes I could see why she had purchased her car with Edmond Hyundai. Everyone I was in contact with listen to my needs and explain things to me in a manor I could understand about my credit and the best choice for buying a vehicle that would not jack my insurance rates up as I am a young man and still building my credit history. I got the car that I wanted for a long time and I couldn't be any happier if I went to the dodge dealership. The car I got is a 2013 and was a great buy. Even without asking I was given the car facts on the car before I agreed to purchase. I'm very happy with the service and people I came in contact with at Edmond Hyundai even tho I didn't buy a Hyundai I still feel a part of the the Hyundai family. Thanks to LaDan, Sammie, and Lincoln for helping to get me back on track and back on the road..

janettekirksey

May 13, 2014

I went to Edmond Hyundai on April 30th and I can honestly say I've never been treated that great. LaDan is a wonderful lady whom I fell in love with she made sure I was happy in every step of the way. I was so impressed with the dealership I brought back my mother and brother to purchase the car and truck that they where in need of. Every person I was in contact with there made me feel like I was playing a large roll in the decison making not like where I bought my last car where there was hidden agenda's and double talk. All 4 of the people I came in contact with made it a special day for me. I actually had know plan of getting a car I was going to shop around but with all the honesty and family like admisphere how could I not want to be a part of the Hyundai Family. I Love Edmond Hyundai and I plan on also bringing my boss in to purchase a SUV she was so impressed over the praise and excitement in my voice when I was telling her about where I purchased my Sonata she had me make a appointment for her to come in and look at SUV's.

cehowl86

May 12, 2014

This is a bait and switch dealership. We literally agreed to pay full price on a used car. We did not ask for one single fee or penny waved. From start to finish we were there for over 4 hours signing papers and waiting on someone to become available to finish the transaction. We sign the papers and go to write the check and the Sales Manager, Sami Neal walks in and says they are not selling us the car because we weren't financing the car with them. Because we weren't financing with them, the deal was off. He said he did not have to sell us the car. He tried to tell us that we 'definitely said we wanted to finance' with them. I'm sure that when we told Ladan Taheri, our sales person, that we would pay full price and in cash, she did not think that was unclear. I have the paperwork to prove it. I have never heard of a dealership turning down a full priced cash offer on a car. They are promoting falsely advertised prices to get peoples attention but are not selling at those prices. They are scamming people out of their time and money. This should be illegal.

rockurob

May 12, 2014

Just purchased a very nice, clean GMC Envoy, that I had researched on the internet.Drove into the dealership and was met by Aaron, very friendly, no hard pressure, justa straight shooter, very helpful and a true professionalI made them my offer and they countered very close to my offer....done deal !!Contract and paperwork was fast and efficient.Since I purchased the vehicle out-right and I was alone, with my new purchaseand my ride to the dealership, I now had two cars there.Aaron helped me by delivering my new vehicle to my home address, and I drove himback to the dealership......He went out of his way to help me in all aspects of mynew automobile purchaseI would not hesitate to recommend Aaron for your new or used car needsThank You! AaronThank You! Edmond HyundaiSincerely,Rob Ritter

coffebean52

May 12, 2014

I had previously financed a vehicle through Drivetime and I had the opportunity to go through another dealership to get my next vehicle, if possible. I sent out a few feelers on dealership websites and was contacted by Shy Davis from Edmond Hyundai. After explaining to him my concerns about dealerships and my credit history, and the type of car Drivetime was offering me, he convinced me to at least give them a shot. (Plus, my parents had previously purchased through Edmond Hyundai.) When I pulled up Aaron McPherson was the first person to approach me. He was very friendly and immediately told me about their up front and honest policy, and promised they wouldn't do the thing where they get you in a car and call you a week or two later to ask for it back because they couldn't approve financing. That stuck out to me because I hadn't mentioned to anyone about how that had happened to me a few years ago, which is why I went to Drivetime and why I was hesitant to try out a big dealership. I ended up test-driving a high-end vehicle near what I could get at Drivetime to see the difference in payments, etc. between the two dealerships. However, the one I saw online wasn't available and I became hesitant on if I would be able to get financing on the vehicle I test drove. After explaining what I could do on payments Aaron was able to make it happen, which he was very confident he could do from the beginning, which was nice to hear. Aaron definitely made me feel important and respected my decision for a vehicle. A little while later I met Lincoln, who was doing the financing. He was great, friendly, funny and gave me tips on working on my credit and even some tips for the vehicle I purchased. I explained my worries with Lincoln regarding dealerships handing out cars and then asking for them back, and that I wanted to make sure financing was secure. He assured me that he certainly didn't want to have to take the car back and if he had concerns he would let me know. After getting a soft approval that same day, he called me the next day to let me know he could get financing and was very friendly and reassuring with me. Although I'm still waiting on that all to finalize (and I do realize I'm being overly cautious about the whole financing) my experience with Edmond Hyundai so far has been nothing short of amazing and I'm incredibly surprised that they were able to get me into the car I wanted, not just any car on the lot. Everyone I worked with Shy, Aaron, and Lincoln made the entire process effortless and fun. They've definitely changed me perspective of car dealerships, so far, and I'm very thankful for everything they were able to do for me.

brandoncoleman3

May 12, 2014

Everyone I came in contact with was very polite and helpful. Aaron Mcpherson was the salesman I spoke with and I greatly appreciated the assistance he provided and the passion he showed to find a car that matched what I was looking for. One of the best qualities I experienced was he was not pushy and didn't try to keep me at the dealership. Lincoln Moore was also very helpful and energetic while reviewing the financials. I can't thank this group enough for providing me the outstanding service they did. I had the opportunity to buy a newer car at another dealership for just a little more money but I chose Edmond Hyundai because of the hospitality and service they offered. I felt as if I were at home there.

durant35fan4life

May 11, 2014

My friends have been telling me about the new Hyundai cars and said they liked them, considering the new body styles and the warranty the brand has to offer. So I thought I would give it a try. So I head up to Edmond Hyundai and I did not even get the chance to get out of my car before Aaron had already slithered his way to me. As I met Aaron, my first impression was alright but he did not even really introduce himself properly, i kind of just read his name tag, he seemed like he was just in it to get my money from the get go, I wanted to go see the Elantras. i tried to keep a calm demeanor because that is just the person I am. After awhile I really just wanted to speak to a manager because i was highly considering buying that day. Any time i wanted to speak to a manager he did everything but, and insisted that he basically had manager qualifications, instead of getting mad, I decided to take my business elsewhere, As I walked off the lot, I overheard one of the salesmen talking to their customer about dealerrater.com in which I decided to take my problem to this, instead of taking it up with a manager, I don't know if Aaron is really a manager but if he is DO NOT BUY FROM EDMOND HYUNDAI!!!

princex5

May 6, 2014

Justin was great to work with on finding us the type of car we were looking for. He was fast and to the point, we went out there to look at a completely new vehicle and he showed us the vehicle that we purchased also. He made our car buying experience very pleasant and we didn't go out there intending to purchase a car that day.

kershel

May 6, 2014

I had a bad buying experience when buying a new car. The sales person and the finance person were dishonest and took advantage of the fact that I needed a car right away and I had some credit issues. After the purchase, they instructed me to give them a 10 when I received a survey about my purchase. I felt like they should have thougth about what they could do to get a 10 during the buying experience instead of trying to guilt me into giving them a 10 at the end, so I gave them some honest feedback in hopes of improving their customer service. The day after I completed the survey, the sales rep called me yelling and cussing me out for giving them a less than favorable rating. This confirmed how unprofessional this dealership is. I haven't had any problems with the car yet, but I would recommend that you go to a different dealership if you are shopping for a Hyundai.

brandiherren

May 5, 2014

Mr. Jones was a great salesman. He was quick to get me in, get me what I want, get me what I need, and get me out. I really felt he genuinely made every attempt to keep me satisfied and work with what I had.

jjohnston23

May 3, 2014

I have given this dealership, including the service department, a "5" because of the outstanding service I have always received and did receive once again when I was here. From the service guys to the sales and finance guys - I have always been treated with respect and exceptional service. I would recommend this dealership to anyone looking to buy a car or have their car serviced.

kershel

May 2, 2014

I bought a new car from Edmond Hyundai this month. I did not have a good purchasing experience for many reasons, so I completed their survey with some honest feedback in order to improve their service. Today the sales person called me yelling at me and cussing me out for giving them a less than favorable review. This call supports my low rating and confirms the unprofessional practices of this dealership.

zguinn

Apr 27, 2014

I received an email stating they wanted me to trade up from my current vehicle. I purchased a 2010 Smart last year & my ONLY complaint with it was no room for multiple passengers. Being a mother that enjoys outings with the younger girls, I was somewhat restricted with both riding with me. I figured it wouldn't hurt to see what my options were. I told. Justin what I was interested in (Elantra) & he didn't try to sway me from my choice. Sunroof meant higher priced car so it wasn't as important. Test drove one & due to my budget, I went home with a new 2013 Elantra. Hugh counseled me on how to improve my credit score. I feel I got a really good deal & would greatly recommend them.

Mehran2014

Apr 23, 2014

This is our second car we buy from this dealership, we had a great experience very friendly helpful. Excellent experience with every one in the dealership especially our salesperson Ladan, the sales Manager Phil and Sami were great . The Finance Department and the delivery were exceptional . We will definitely recommend these guys to all of our friends and family . We were offered something to drink five times while we were there . Made sure we knew every feature and made us very happy . We love our new Sonata .

jojomcentee

Apr 23, 2014

This is my 2nd car I have purchased from here and each time my experience has been better than I ever could have imagined. Thank you to TJ and Dave P. I would certainly recommend anyone looking to buy a car to go to Edmond Hyundai

tammy1108

Apr 20, 2014

I went in on a Saturday to purchase a vehicle. My sales person was D. Reed whom was nice during the purchase of my vehicle. When it was time to visit the finance department I worked with Lincoln Moore who was awesome. He made me feel like he wanted to help me with the best financing he could get me. I am very appreciative of Lincoln. However, before I left the lot I pointed out to Reed that one of the rims on the car was bent which I felt was a safety hazard. Reed told me he would have the service department to fix it when I brought it back in on the following Monday for them to change the tires. The dealership kept my car until Thursday. I returned to get my car and noticed the rim was moved from the front of the car to the back. Reed told me to he would set up something for me to come back on Monday, he never called me so I went to the dealership and Reed was not available so I spoke to Ladan whom was very nice and got a supervisor for me which I think he name was Hasan(not sure of spelling). He told me he would take care of it no later than Monday or Tuesday of the following week. I gave them until Friday to call but no call. I called Reed on Friday and asked if I could bring my car and he told me "no, not today". He then said he would call me back. I drove to the dealership anyway because I felt I was getting the run around. When I got there I spoke to Sammy who was also nice and helpful. I explained to him what happened and requested the rim be fixed, which he seen my concern and he came out to see the rim. He had me to wait while he made a phone call to verify if they had a rim. I asked him if they could just switch one from another car and he told me no, they couldn't do that. In the meantime I guess he told Phil why I was there and he came out of the office and made the comment "I don't take demands from people" like he was upset. I didn't want anything for free I just wanted the rim replaced. Sammy did tell me they found a rim and they were waiting on it to come to the store. He did offer me a loaner but when I spoke to Reed he said the rim was coming from Council Rd which was not that far from the lot so I waited. I was at the lot from 11:30-4:30 until they said they delivery person is in Norman waiting on another car and they didn't know when he would get there. By this time I was frustrated and I was talking to my fiance on the phone he asked to speak to Sammy which he only wanted to ask Sammy a question and I guess Sammy thought he was fussing. I told Lincoln that I was leaving and he asked if everything was taken care of and I told him the rim was not there yet. He went to talk to someone and in the meantime, Phil came in the office and told me he didn't have to fix the rim because it was a used car and it was sold as is and he wasn't going to change it if he couldn't get another rim from another place. I think that intimidated more because I wasn't wanting anything for free I just wanted a safety hazard fixed and I would be happy and because Reed nor Hasan had set up anything like they told me they would do. If they had set it up in the beginning all of the confusion would not have happened. Lincoln had me to speak with the parts manager Cheridan and she explained she would make sure the rim came in and set up an appointment for me the next day. I went that Saturday morning and spoke to Cheridan who seen the old rim was broken instantly as she walked up to the car pulled my car back and I was out in no time. That was the worst car buying experience I have ever had. Lincoln did offer to redeem the store which I appreciate. I do appreciate the ones that helped me finally get this resolved. Lincoln, Cheridan, Sammy, Ladan

kcmonroe69

Apr 19, 2014

Upon, finding this advertisement online about a 2010 Infinity G37, I immediately dialed the number. A gentleman named Paul picked up the phone and took my info. I disclosed my intentions of wanting to finance this particular vehicle, and he said he would speak with his manager and get back with me. Sure enough, Paul did exactly as he said, and called me back with great news "my manager said we can definitely get you financed for the vehicle, however the monthly payment will be more than you anticipated." I was pleased with the follow-through and honesty of the sales person, so I agreed to come in and take a look at the car the next day.The next day, I went in and the sales associate I spoke with earlier was feeling under the weather that day, so a sales associate named Carla assisted me. She came in and politely introduced herself. I returned the greeting. She told me Paul had given her my info since he couldn't be there to assist me that day. She went back to consult with her manager, and came back with her manager aside her and they informed me that I couldn't get into the 2010 Infinity as I originally anticipated, but could get me into a HYUNDAI brand vehicle. I very much loath HYUNDAI brand vehicles, and I openly expressed that to Carla and her manager. I was upset due to the fact of the information I was previously told. Carla calmed me down, empathized with me, and assured me she would NOT put me in just ANY car, but rather a vehicle that was dependable and affordable at the same time. She could see my frustration, and she pinky-promised me she would make me smile in the end(that's not something ANY sales person has ever done...the pinky-promise is the promise of all promises). I took her word for it and left skeptical for the night.The following day(day 2 of my initial search), I went back in to see Carla, and she said I have great news for you. She said "we are going to put you in a 2014 Sonata" (when previously, they wanted to put me into a 2009 HYUNDAI accent). I was excited and smiling as she had promised. I agreed, and we went for a test-drive, and she gave me a real 1 on 1 talk about life, finances, and "crawling before I walk" all while explaining the features of the car. She was amazing and blew me away with her expertise. The test drive ended and I came back in to see the financial department, also known as the dungeon of doom. I prepared all my documents with Carla, and she put everything in order for the financial manager. I met Phil the sale manager, and he was just as polite and courteous as Carla. I felt very comfortable and confident in my purchase. After waiting in a room for approximately 10 minutes, a gentleman by the name of Hugh-Michel came to retrieve me, and brought me into his office(which smelled AMAZING by the way). He welcomed me, and professionally had small talk with me while getting my documents in order. He confirmed all my information, made a few jokes, and kept the transaction moving at a nice pace. He took the time to educate me abut improving credit, told me what I was doing well, and what I can work on within the next year to improve my score significantly. I took many notes and felt like I went to class for an hour. I wished someone would have informed me on this enlightened information prior in life. It was very useful not just for a car purchase, but for life in general. The numbers were punched and I painlessly purchased my first vehicle on MY terms. I was ecstatic. I will forever be grateful for Edmond HYUNDAI, and the personnel(from the sales department to the financial department) for understanding my frustrations, calming me down, assuring me, and confidently executing a professional service as a company. Your name will always stand positive in my book. Thankyou ~Kandi

neo9752002

Apr 17, 2014

The reason I am giving the rating of excellence is due to the superb quality of service I received. I came to the dealership and was immediately greeted by Richard who took time to get to know me, my interest, and my requirements for a car before showing any cars. I appreciated the respect Richard showed to myself and my requirements for my car. In addition, he was upfront with me about the ups and downs of each car and the effects that they could have on my insurance. He was able to lead me to several good cars for myself and I ended up with a car I am quite please with. Then, in the financing area, Hugh proved to be a friendly upfront person with font of knowledge in finances and credit. He took extra time to explain how everything worked for me in terms of the car, my credit in general, and how to take care of my finances. He explained the timeline of what I would need to do in securing the car and made sure to make it as easy as possible for me to do so with my schedule. Overall, the best car buying experience I have had.

lhpashley

Apr 16, 2014

This was my first time buying a car and it was a wonderful experience. My mother helped me of course, but she also said it was absolutely one of the better experiences she's had at a car dealership as well.

Msbell21

Apr 15, 2014

I loved my car buying experience with Richard. He made the entire process awesome!! I will definitely buy my next car from him as well as send all of my friends and family!

finley486

Apr 15, 2014

I went to Edmond Hyundai Saturday afternoon. Justin was great let me test drive all the cars I wanted, he also made sure to go through all of the features of the cars and how to work them. Justin was conversational during test drive which is not common. Hugh was great he was able to keep my payments where they needed to be, but made sure I had all the coverage I needed on my new used car.

chocolate diva

Apr 13, 2014

I was referred by a family member about edmond hyaundai. And I was very skeptical about me even being qualified to buy my own car. But Jeff Boyles and the financed department really worked with me, and I knew what I could afford and they really worked with me. I left the lot with a 2010 Hyaundai Accent!!! And I love my car. So I will recommend Edmond Hyaundai to anyone. The staff is Very friendly, smiling faces and always willing to help you. So I am saying, if u are looking to buy a Good, reasonable, Quality car, visit Edmond Hyaundai.

stwsweetheart

Apr 13, 2014

My mother and I came I in to purchase a new car. And T.J. and Jeff gave excellent customer service and worked hard to get us the best deals.

Jovigrl

Apr 12, 2014

Aaron Mcphereson was very friendly and helpful pleasant experience would recommend dealership to anyone nice clean dealership easy access wonderful group of sales team nice as can be

HONEY2014

Apr 11, 2014

We love our new Santa Fe 2014. Even though Ladan was busy when we came in, she still managed to Keep checking on us and had Sam help us. These guys are Amazing and they offer you drinks and snacks. Show you all the features of the car and the Finance manager Nick explained all the prices and warranty, best experience ever. Very friendly professional and knowledgable. We will recommend them to all our family and friends. Thanks Edmond Hyundai.

Marc124

Apr 11, 2014

I was refered by a friend and I'm glad because I was treated very well from the moment I stepped out of my car. This was my first stop for getting a newer car and my last. I'm very happy with my new car

christopherkylebridges

Apr 11, 2014

I had been shopping for the perfect Jeep for a long time, then came to Edmond Hyundai noticing they had a few to choose from. Richard Dolan hooked me up with a used Rubicon that I am in love with. He is very easy to work with and made the entire experience extremely comfortable. I will be going back to Richard the next time I need a car.

ChrisBlack74

Apr 11, 2014

The experience I had with Ray Grant was by far the best I've had at any dealership. I already knew the exact Santa Fe I wanted and he had it up front ready for me to test drive by the time I made it to the dealership. He is very product knowledgable and answered all my questions. I highly recommend Ray Grant to any one who is looking for a smooth and wonderful buy experience!

SoonerBoom

Apr 11, 2014

From the minute I walked in to driving off the lot everything was an easy going great experience. I highly recomend Mohsen he's an honest straight forward guy.

Thunderfan05

Apr 11, 2014

Paul was a fantastic salesman and made my buying experience very easy and enjoyable. Everyone at the dealership was very friendly. I would recommended Edmond Hyundai to all my friends and family, make sure and ask for Paul!

sauni777

Apr 11, 2014

Great job just wish the price could have come down a little more. He was very friendly though and I was glad I was referred here.

LarryThompson

Apr 11, 2014

I just bought a 2013 dodge Ram that is in excellent condition for the lowest price I could find. Richard helped me get my new truck for about 5k cheaper than anywhere else and gave me a great deal on my trade in, THANKS RICHARD!

MessGN

Apr 10, 2014

On 4/3/2014, my wife and I went to EDMOND HYUNDAI to see about trading in our 2013 Elantra for a 2014 Elantra. We had received a letter from another Hyundai dealership offering us a really good deal if we traded in our 2013 Elantra for a 2014 Elantra (or something comparable). So we took this letter to EDMOND HYUNDAI because we live in Edmond and figured we'd try to give them the business.First, they insulted is by saying we paid too much for our 2013 Elantra when we bought it at another dealership, despite the fact that they had a brand new 2013 Elantra (same as mine) on their lot for the SAME price that we had originally paid. We even showed them the AD! To ad further insult to injury, they only offered a low dollar value on the trade in, once again telling us that we paid too much for our 2013 Elantra (our trade-in) and also that our car had depreciated THAT much in just a year.I was stunned and asked them why then, should I buy another Hyundai if they depreciate THAT much in just a year. Then they told us that Hyundai autos hold their value the best out of all cars, but they COULD NOT explain to us why ours had depreciated THAT much. So, I offered to buy the new 2013 Elantra on their lot (that we showed them), that was the same sale price as my 2013 Elantra originally, for the amount that they said my 2013 Elantra was currently worth...you know, I figured since they (Hyundai cars) depreciate that much in value in just a year, why not? Or even a number close to what they valued my trade-in (a 2013 Hyundai) at currently. They refused, and once again told us that we paid too much at the other dealership for ours, despite the fact that we paid the SAME price for the SAME car that was currently on their lot. Essentially, what they were telling me was that Hyundai cars hold their value really well, just not my Hyundai apparently. None of this made sense and we really felt like they were trying to take advantage of us and give us the run-around. I felt tremendously insulted, too, that they continued to say to us that our current 2013 Elantra was not worth very much and then that we paid too much originally. They wouldn't cut us any kind of deal on the SAME 2013 Elantra on their lot currently (once again, which we showed them), which was being offered at the SAME price that they told us we paid too much for. Furthermore, they wouldn't come down on any other cars either, asking us to finance WAY more than what we paid for our 2013 Elantra. Next, they went OUT OF THEIR WAY to insult, bash and attempt to diminish the reputation of the other Hyundai dealership where we bought my 2013 Elantra initially. It was incredibly unprofessional and very, very tacky.Regardless, we left EDMOND HYUNDAI and went to the OTHER Hyundai dealership (that EDMOND HYUNDAI kept referring to negatively) and they were courteous, professional and honest. They sold me a brand new upgraded 2014 Elantra for the same price that I purchased my 2013 Hyundai Elantra and gave me a really great value on my trade-in (the 2013 Elantra). They EVEN threw in free window tinting and 5 free oil changes. We were so happy and satisfied, that the very next day we went back to the other dealership and bought another car (my wife got a brand new upgraded 2013 Santa Fe). They (the other Hyundai dealership) were the very definition of terrific customer service, the exact opposite of the customer service we received from EDMOND HYUNDAI. They (the other Hyundai dealership) really cared and listened to the specifics that we were looking for and then they went out of their way to make sure we got the best deal possible.Now here's where it gets creepy. The next week, my wife wrote up a review of the terrible, awful service that we received at Edmond Hyundai. Yesterday, April 9th, she got (2) phone calls from the Sales Manager, who asked her to take down her review. He told her that he had dealt with the "sales problem" internally, that it was supposedly fixed, and that now she should take the review down. Absolutely RIDICULOUS. That is the very definition of what not to do! We didn't create this problem, YOUR (EDMOND HYUNDAI'S) SALES TEAM DID. EDMOND HYUNDAI WAS RUDE, TACKY, UNPROFESSIONAL, INSENSITIVE AND COMPLETELY OUT OF TOUCH WITH CUSTOMERS. Both my wife and I are former military (Air Force/Marine Corps) and my wife is a disabled American veteran (Gulf War). We have three children. My point being that we spent a large part of our life in service, and we are not out to make life difficult for anyone. In summation, THIS EXPERIENCE AT EDMOND HYUNDAI WAS ATROCIOUS! At the very least though, I hope the Sales Manager learns from this experience that asking a customer to take down a review, is not the way to conduct legitimate business. Especially calling my wife, I'm still a little puzzled as to why I wasn't called, considering the fact that it was my car.Anyway, we will not be returning to Edmond Hyundai and we are telling all of our friends, military and otherwise, to steer clear (no pun intended) of Edmond Hyundai. My next step is going directly to Hyundai and making them aware of this experience.

weirdlylizzie

Apr 10, 2014

Bought my first car from them,and couldn't have picked a better place. They were very very helpful and took good care of me and explained everything I didn't understand. :)

ryan10000

Apr 10, 2014

Mr. McPherson helped me with a test drive and gave me all the information I needed to make an informed decision. He worked hard to get me a great deal and at the same time did not put pressure on me. I would definitely shop at Edmond Hyundai again.

idasafari

Apr 9, 2014

Ladan was very knowledgeable and friendly. She made the car buying experience very easy and stress-free for me! The experience carried on into the finance department where Nick explained everything thoroughly. Both Ladan and Nick were very patient with my abundance of questions and I highly recommend this dealership for your Hyundai purchase! From start to finish, it was a breezy experience. :)

Brooke1985

Apr 5, 2014

Jamelle at Edmond Hyundai was excellent!!! He helped me purchase my first brand new car. He was very helpful and had great customer service skills!

tinafav

Apr 4, 2014

I work at 7-Eleven near the dealership and I get to see many salesman everyday. I picked Richard because he always makes me laugh. He is super professional,hospitable, and made my car buying experience perfect. They worked out everything perfectly for me. I will not buy a car from anyone else. All of my co-worker bought from Richard as well & I can see why! Hugh was very informative and helped me to easily understand everything and answered every question that I had. Best car buying experience ever!

brettcoon21

Apr 3, 2014

We drove from Tulsa and ran into a little confusion regarding a certain vehicle. Sam and Sammy went out of there way to make sure that we were taken care of. They found us a great truck at a great price. They stayed way after hours to ensure that everything went smooth. Sam kept in great communication with us prior to and even after the sale. So nice and caring. We would definitely make the drive again. I would also like to thank the best finance manager in the business, Lincoln. This guy went above and beyond any finance manager I have ever deadly with. Thank you guys!!!!

abone

Apr 2, 2014

The whole experience was truly delightful,I took the car too show my family before we even purchased,everyone was so helpful,I am so,so excited,Thank you Edmond Hyundai

zayna

Mar 30, 2014

Traded in our Dodge Dart for a new Sonata . We love our new ,they had to locate it for us with the specification we want, still they let us drive a new car and cover all the gas expenses and made sure we were treated like royalty. I guess the Royal Treatment oil change program they offer is a true statement . Excellent service and the most pleasurable experience . Thank you Edmond Hyundai staff for making this possible, especial our salesman Sam and the Sales Manager Phil for their professionalism . We will refer all of our family and friends .

Troncat28

Mar 29, 2014

Aaron was a very polite sellsman and Nick Peterson in finance personally helped insure I had my best used buying experience so far. Thanks guys

DelbertByrom

Mar 29, 2014

Drowill n from Spencer Ok and we had the best car buying experience. We love our new Sonata. As busy as they were, They were so friendly and explained all the new features. We will Definitley recommend Sam and Edmond Hyundai to our friends and family.

kathrynhayer

Mar 29, 2014

Richard Miller is an incredibly friendly and very patient car salesman to work with. I would gladly recommend to everyone that needs to purchase a new car!!!!

imgndat

Mar 29, 2014

Mina was a wonderful sales person that took care of all my wants and needs very quickly. Sammy got me the payments I wanted and buying a car here was hassle - free and a great experience.

Sarah0220

Mar 28, 2014

Everyone I dealt with at Edmond Hyundai was extremely helpful and friendly. I wasn't looking for a new car, but unfortunately some trouble at the Service Center with my 2010 Genesis Coupe put me in the market for one. The sales and service associates were only interested in making sure I was satisfied with my experience at the dealership whether it meant purchasing a new car or repairing my 2010. Sam was very knowledgeable about the 2013 and 2014 Genesis Coupes and answered all my questions with a great attitude. Carla and Phillip were also great to work with and made me a fabulous trade-in offer and gave me a great price on a brand new 2013 Genesis Coupe. I decided the 2013 was the best option for me! They had the car ready to go and even gave me a full tank of gas! Nick in the Finance department was very friendly and great to work with too. Since my purchase, Sam has continued to be available to answer any questions I have! I will definitely go back to Edmond Hyundai for my future Service needs and the next car I purchase! I highly recommend this dealership!

Vpettyjohn

Mar 27, 2014

My experience was great, very quick and easy. However one of my requirements was my tag title and tax to be added into my loan. This was missed by my finance guy NICK PETERSON. I WOULD NOT RECOMMEND HIM TO ANYONE OR HIS PARTNER LANE. But the GM DAVID PATEL CAME TO MY RESCUE! He had this problem corrected the same day I brought it to him. I would very highly recommend him!

Webb56

Mar 25, 2014

I am writing this review for everyone looking to purchase a car I want everyone to know that when I visited Edmond Hyundai It was the best experience I've ever had at a car dealership. The staff cut the price of the vehicle I purchased three days after I signed the contract and taken the vehicle home. T.J told me that he would do what it took for me to get the car I chose, and he did just that. The most important thing I came away with from them is I can trust the staff at Edmond Hyundai to treat me right! I am sending every one I know in the market for a car to Edmond Hyundai. I know it will be the place I go for my next vehicle purchase.

MelissaD1110

Mar 25, 2014

We were in the market for a used Santa Fe but purchased a new one. The customer service was excellent! Aaron really helped us find a vehicle that was perfect for us. We highly recommend going to Edmond because they have a large inventory & they will work with you.

luvalwaz816

Mar 22, 2014

From the moment we walked onto the lot it was a fabulous experience. Justin Douglas was the best salesman we had dealt with in the last few days. We shopped all across the city from Norman to Edmond and you earned our business. Nick Peterson was also wonderful. When we got into his office he explained everything he was doing, offered us the warranty (which we purchased), and took great care of us until the process was complete. Thank you to Justin and Nick!!!

leonardwebb

Mar 20, 2014

The buying experience was totally hassle and stress free from when I contacted Jessica until I met TJ and Sami,I would highly recommend everyone to do business at Edmond Hyundai,Hyundia,Hyundai!!!

srw745

Mar 20, 2014

The dealership and the sales people as well as other employees are very friendly and attentive. Over all experience is good and would recommend it to my friends.

Kyle141

Mar 20, 2014

This has been a great experience. Any advantage they could find was afforded to me. T.J., Hassan and the entire sale staff had great attitudes and very friendly. If your looking for great customer service stop by Edmond Hyundai. You won't be disappointed!

Jmiller4317

Mar 20, 2014

They are amazingly friendly and worked with me to get into a nice car and helped me out with the payments! I would recommend them!

dawnestreets

Mar 19, 2014

We had heard a lot of commercials on television about Edmond Hyundai, but had never visited the store until the 18th of March. We had looked online and saw they had a pretty large selections of Hyundai Sonatas, so we called the dealership and spoke with Robert Dolan. He was very polite and told me that they had a couple limited models in stock, so we decided to drive up and take a look. We arrived and were met at the door by a couple sales persons. They all were very friendly and dressed nice. Once inside the dealership we found it to be very clean and hospitable. We located Robert right away and we looked at several cars. Robert was a class act. He was very polite and informed on all the workings of the models we looked at.I finally decided on a particular color that wasn't in stock at the dealership (2014 pearl white hybrid limited with tech package). Robert went to his manager and they found a model like I wanted and were able to do a trade for the car.Once we located a car we sat down and crunched numbers. I hate this part of all car deals, but Robert was very understanding and patient with me. We got pretty close, but had to get the Manager to come in and make my payment exactly were I needed it. My car buying experience at Edmond Hyundai was very pleasant. We were given a loaner car to drive until my car arrived,which we were told could be anywhere from one to two days. Robert called me at 3:30 the very next afternoon and said my car had arrived. The dealership had the car detailed inside and out and filled with a full tank of gas. It was exactly as I had requested.I wont hesitate to go back to Edmond Hyundai again, or recommend it to anyone who asks.

Adriana2007

Mar 18, 2014

Great experience!! Everyone worked well as a team and really came together to help my needs. T.J. and Hassan were very patient with answering all my questions and concerns. Jessica and Carrie first helped me when I called and they couldn't be nicer people! Everyone worked hard and I couldn't be more pleased. I highly recommend anyone looking for a great car buying experience to go to Edmond Hyundai.

MikeandSarah

Mar 18, 2014

It's nerve racking buying a car but everyone we came in contact with at Edmond Hyundai made us feel very comfortable and there was not an overwhelming pressure that we had to buy right then. Everyone was very informative and helped in every way they could! Loved the atmosphere! Justin was very genuine and Hugh was took very good care if us with the paperwork! Thank you for a great experience!

kwart09

Mar 13, 2014

This place was great to me and really helped me get a great deal on a great car!I really appreciate the good customer service!

Kreyes12

Mar 12, 2014

It was a great experience! Justin helped me find the right car. He answered all of my questions efficiently and was pleasant to speak with!

Jamoore4

Mar 11, 2014

Phil, TJ and Nick were awesome! I would recommend everyone, when looking for a new/used car to shop Edmond Hyundai. Edmond Hyundai rocks! Love them!

Mandi3784

Mar 11, 2014

Great service from all sales. Tj, Phil and nick were great! They worked with us and really helped work with us to get exactly what we wanted. Will definitely come back to buy next car. Best dealership in Oklahoma!

tennysue64

Mar 1, 2014

What a great experience I had at Edmond H. All the staff so friendly & accommodating. TJ is one-of-a kind, low pressure very knowledgeable & beyond helpful. Hassan & Phil worked quickly to get the deal done and with what I was comfortable with. Nick made the financing a breeze, even with my "special circumstances". You will not find the stereotypical car salesmen attitude here! Don't waste your time at any of the other places...Edmond Huyndai is truly top-notch.

Hwm

Mar 1, 2014

Great experience, friendly staff, and responsive follow up to questions after the sale. Couldn't have been better. Received over book for my trade and they sold their car for under book...

Rosalynokc

Feb 25, 2014

I had a fantastic experience! They have completely changed opinion of buying a car from a big dealership. They went out of their way to make sure I was comfortable and everything was taken care of. Ray was great and I plan on future car buying experiences at Edmond Hyundai!

pebs7327

Feb 22, 2014

My salesman really took care of me. He made sure I was happy with the car I was getting and went above and beyond to make that happen.

William w.

Feb 21, 2014

Brian in service was very helpful with the final out come of my car issue in forwarding me to the sails department. Eric was helpful in our selection process.TJ was quick to respond with an invitation to come in and see what they could do for us.

elainewil

Feb 21, 2014

The staff is awesome. They are very helpful in all of my car needs. This is an awesome dealership to buy your car fromand the service department is #1.

Adbjohnson

Feb 19, 2014

Tj and Sami the sales manager help me out! They are great!!!! I couldn't of asked for better service! Thanks for your for your help!

dacosa

Feb 19, 2014

I was in the market for a new vehicle before starting a new job. I was looking for a good car at a good price that would get great gas milage. I narrowed my search down to the Kia Optima and the Hyundai Sonata. I went to the Kia dealer first and was very put out by the lack of effort put into the deal. I then went to Edmond Hyundai I had already called in and spoke with the GM (David Patel) I explained my situation and he was very reassuring that he could take care of my needs. My wife and I arrived at the Hyundai store and were promptly greated and asked if we needed to see someone. The got us with Mr. Patel and he then handed us off to Tilden U. Jones. Mr. Jones was amazing. He was not pushy, he asked all the right questions, and also went above and beyond getting me the exact car at the exact price We were looking for. Mr. Jones explained all the features of the car to us in amazing fashion. He had the car cleaned and gased up waiting on us right when we got out of finance. We were shown the parts and service departments and lounge. He explained the warranties and all the perks of going with Hyundai. I will strongly encourage my friends and family to go to Edmond Hyundai and see Tilden he made me feel like a friend not a customer.

ahousf

Feb 17, 2014

Mr. Boyles was very friendly and knowledgeable about the car of interest. He was able to provide a car with my price range. The overall experience was great!

jorge710

Feb 12, 2014

HI Good EveningThis is Jorge Umali. I am from California but relocated to Oklahoma City. I just drove home my Elantra GT. I am very happy with the car.But more than the car, it was the exceptional customer service Team Edmond Hyundai has smoothly delivered. It was the experience of extra mile to make a customer come back and readily recommend to friends, colleagues and family. It started from spontaneous and pleasant follow through by Maggie, Karolyn,and Jazz. The speedy email responses to the warm welcome during processing. Everybody in the sales area were pleasant with a smile and ready to assist. Even Mr Patel (GM) connects through emails which gives a customer the genuine importance and assurance that you will be taken cared for. Great Job!More importantly, I would like to make a special commendation to Mr Ray Grant, the sales professional who attended to us. Mr Grant has the peculiar sales technique that encourages satisfaction, excellence and the real deal. His patience in explaining in detail the various important features of the car was much appreciated. He assisted us from the moment we met him up to the time I left with my Elantra GT. Excellent Job Mr Grant! Keep it up! I have been in the customer satisfaction management for more than 20 years and I can readily vouch for Edmond Hyundai Team has the customer satisfaction strength that will ensure success to the Hyundai brand. Sincerely YoursJorge Umali

tclark13

Feb 12, 2014

I had my very first car buying experience here, and was nervous of not knowing how the process works or being taken advantage of, but that was not at all how this place was. Everyone was extremely kind and knowledgeable and had no problem taking as much time as I needed to explain every step of the process, and a few times re-explaining until I fully understood. No pressure, several times I was told something like "Look, this extra option is available if you want it, but if not that's ok too". I loved that.The salesman Richard was a fun guy to be around, he gives off a very down to earth and honest vibe, and he's very funny! He seemed to genuinely care that I was very happy with everything, and waited far past when his shift was over to follow me to the gas station to fill up my tank in the freezing cold, then called the next day to make sure I was still satisfied. On a related note, my father had previously gone in to pick out the car I wanted and negotiate pricing... and I humbly applaud any man who goes head to head with my dad when negotiating a sale. So to all the employees I didn't meet that got that experience, Bravo!Will definitely refer people there and return for future car needs.

Mkf86

Feb 4, 2014

My fiance and I just bought our first Hyundai together. We can't say enough good things about Edmond Hyundai! David, TJ and Nick were professional, courteous and great to work with.

d.campanella

Jan 25, 2014

This was my second time getting a vehicle with Edmond Hyundai and they were awesome as always. Everyone was so helpful and friendly. They helped me find a beautiful, affordable car, and it didnt take long at all. Also, LeDan and Sami are some of the most geuine people you will ever meet!!

ShanikaT14

Jan 21, 2014

Where do i start.... OMG ! After tons of car shopping I finally was approved for a cute lovely Hyundai Sonata here at Edmond Hyundai. I'm so glad I worked with Sami, hes the reason why I drove off the lot. I did research online and was referred by a friend to these guys. I was told to talk to Sami and he got everything token care of. I told him what I looked at online and he had the car up and ready for me when I pulled into the dealership. Paperwork didn't take long, they made comfortable while I waited for my documents to be printed.There was a minor mark on my passenger seat looks like a chocolate stain, I let Sami and LaDan know and they took care of it. I truly recommend these guys they were so friendly and genuine. Love everything about my experience today. Thanks guys a lot !

Aaap322

Jan 18, 2014

Highly recommend these guys to help if you are in need. Very professional and customer oriented. Will definitely use them again for our next car.

dwayneb121

Jan 11, 2014

Great overall experience. All dealers were very knowledgeable, courteouse, and friendly. There was no tun around on the price and The Edmond Hyundai team did everything in their power to make sure that I left their lot as happy as I could possibly be (short of just giving me the car). Highly recommended! !

mzmiami247

Jan 10, 2014

I did research online and found a vehicle that I wanted. I came into the dealership on Saturday and was offered/shown everything other than what I wanted by a different sales manager. I ended up leaving the dealership without a vehicle. I recieved a concerned call from Charlie on Monday morning after he had realized that I had been in that weekend. (I asked for him but was given someone else, so I assumed he wasn't there). I told him about the vehicle that I wanted and what they offered me instead. He told me to give him 5 minutes and he would call be back. He called me back and let me know that I could get the vehicle that I wanted and what time I could come in. He ended up getting called into a meeting just before I was to arrive, but he called to inform me that Ladan would be there for me and that she would take good care of me. AND THAT SHE DID!! When she greeted me I told her of my prior experience and she said not to worry, that she would treat me as if I was her own daughter. I've never experienced such kindness buying a vehicle! She went over safety features and EVERYTHING! She also stayed with me throughout the entire sale! Once everything was done she was even able to get Charlie on the phone so that I could thank him personally! There's only three words to describe Charlie and Ladan "THE... DREAM... TEAM!!!" I got the vehicle I wanted, the price I wanted, and the customer service that I felt I deserved! Who could ask for anything more?!? I am sooo grateful to Charlie for making that follow up phone call and actually LISTENING to what I wanted! THIS MAN CAN MAKE IT HAPPEN!!!

Lockes

Jan 4, 2014

Both times we have visited to purchase a vehicle, they have gone above and beyond normal service to get us exactly what we are asking for at the price we want.

Arshia

Dec 27, 2013

Ladan was a great salesperson and greeted me very kindly! I would definitely recommend this dealership and Ladan to anybody looking for phenomenal service with a friendly smile

brobinson14

Dec 24, 2013

They are the most friendly, and genuine car dealership They will try to do everything in the power to satisfy all your needs. I will never go to another car dealership. They are the best.

LEAMD

Dec 14, 2013

Made buying my first car an enjoyable and stress free occasion. They were very willing to sit and explain the process in detail and made sure I was satisfied.

rgyoung448

Dec 12, 2013

Very good experience, best I have had buying a vehicle. Did not play games, very professional and friendly. The sales staff, finance staff and all seemed to be interested in making the deal work. They were refreshingly honest in the estimation of their vehicle and the value of mine. Thanks to all.

Ccrigler4

Nov 23, 2013

I would recommend everyone to this dealership they helped me get out of my old car. They also gave me a good deal :) thank you Edmond Hyundai go see Jamelle Boyles he is so great...

RyanBounce04

Nov 19, 2013

Received what we wanted for a price better than expected. TJ took care if us beyond what we were expecting. My family now has a great car! Thank you!

smccabe

Nov 19, 2013

We got an AWESOME thanks to the hard work of our sales person. We love our new car and the great deal we got! Thank you TJ.

jeffmoore24

Nov 18, 2013

I traded my 98 crown Vic for a 04 Mazda approximately three months ago and have now received a letter from the department of public safety saying the crown Vic was impounded by Shawnee police in October and it gave me the name of the impound lot. Now I received a letter from the turnpike authority saying I'm blowing through the turnpike without paying. This is the crown Vic I traded in at Edmond Hyundai months ago but they apparently never put it into their name because I'm feeling the brunt of whoever is driving my old car.

jones73132

Nov 14, 2013

TJ was very friendly and made the process go smooth. I'm happy about my experience. I have recommended a family member because of the deal I received.

donnalj66

Nov 10, 2013

We purchased our sonata from here in February of 2013. We loved the "above and beyond" sales and customer service we received so much, we bought an Elantra for our daughter the next month. She was pregnant with our first grandchild and we wanted the peace of mind that comes with having a hyundai. Our saleperson at that time was Ladan and to this day I still get letters from her asking if there's anything we need and. We were having our Sonata serviced and started looking for another vehicle. TJ and Hasaan did everything. I had a checklist of things I needed in a vehicle and they found it for me. The 2013 Santa Fe! Not only do we love Hyundai, we love buying from Edmond Hyundai. From sales to service this is hands down the best dealership we have ever visited. It must be, We have bought 3 vehicles from them in less than a years time! As far as we are concerned we will never purchase a vehicle from another dealership besides Edmond Hyundai. We highly recommend them to anyone looking to purchase a car. You won't find a better dealer anywhere than Edmond Hyundai!!! They are awesome!

madinah

Nov 3, 2013

Ray Grant took great care of us at Edmond Hyundai! They gave us an excellent deal on a 2013 Hyundai Sonata and even feed us lunch! We are thrilled and love Edmond Hyundai!

Neneboo18

Oct 26, 2013

Zach Alters was excellent! Very Helpful And Kind felt like i was buying a car from a Friend I can't wait to buy my next car from Zach hopefully! Great Job Edmond Hyundai!

sellzey

Oct 17, 2013

I had a wonderful experience with this dealership. They gave me great costumer service and worked to give me the best deal on my car as possible. John Montgomery was my sales person and Sami Nael was his superviser they could not have been better. I could not be happier. I would definitely buy another car from Edmond Hyundia.Thank you

Blessed129

Oct 16, 2013

MY OVERALL EXPERIENCE WITH EDMOND HYUNDAI WAS BY FAR THE BEST CAR BUYING EXPERIENCE IN MY LIFE. IT STARTED OUT AS A PHONE CALL TO EDMOND HYUNDAI BECAUSE I HAD VISITED (2) DEALERSHIPS PRIOR TO CALLING THEM. I WAS CONNECTED WITH SAMI WHO WAS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THE VEHICLE I WANTED. I TOLD HIM WHAT I WANTED TO PAY. WHEN SAMI WAS UNAVAILABLE HE MADE SURE I DEALT WITH MARY WHOM HE INFORMED OF MY WANTS. MARY SENT ME PICS OF THE VEHICLES ON THE LOT. I HADN'T DECIDED ON THE COLOR YET, SHE ASSURED ME THEY COULD GET THE COLOR I WANTED WITH EVERYTHING I SPECIFIED. WHEN I ARRIVED MARY HAD LEFT FOR THE DAY, HOWEVER SHE MADE SURE LADAN WAS READY TO HELP WITH MY PURCHASE. LADAN WAS THE SWEETEST WOMAN EVER. VERY ACCOMMODATING. THEY HAD THE VEHICLE I WANTED PULLED UP TO THE FRONT ALL DETAILED AND READY TO GO. I CHANGED MY MIND ON THE COLOR HOWEVER THEY HAD THE COLOR I WANTED WITH ALL I SPECIFIED ON THE LOT AS WELL. WE WORKED OUT THE PRICE AND WHAT WAS VERY IMPRESSIVE WAS THEY STOOD BEHIND THEIR WORD, UNLIKE THE PREVIOUS DEALER I VISITED. I WENT TO THE FINANCE DEPT. THE ONLY EXTRA CHARGE I INCURRED WAS THE EXTENDED WARRANTY WHICH I OPTED TO PURCHASE. THERE WAS NO PRESSURE AT ANY TIME DURING MY VISIT. EVERY PERSON I HAD THE PLEASURE OF DEALING WITH AT EDMOND HYUNDAI HAS MADE ME FEEL LIKE A VALUED CUSTOMER. THEY HAVE MADE A LOYAL CUSTOMER FOR LIFE, I WILL REFER EVERYONE I KNOW TO THEM, GUARANTEED. USUALLY I WALK INTO A DEALERSHIP THINKING THEY ARE SO NICE THEN I WALK OUT FEELING LESS IMPRESSED, THAT WAS NOT THE CASE WITH EDMOND HYUNDAI I LOVED THEM MORE AFTER THE SALE VS. PRIOR TO. THANK YOU,TINA M. AND DONALD W. DUTCHER

JassiTime

Oct 12, 2013

Ladan was an amazing sales woman ,she was very polite and informative. The sales manager Mr. Nael also was very helpful and provided me with clarification about my deal. When I got to the finance part guys name lane and Craig helped me get the best warranty .I'm very gleeful about my choice of dealership .

Nkidd99

Sep 25, 2013

Everyone is very friendly and eager to help. This is the second vehicle I have purchased from this dealership, I trust the Hyundai brand and the Edmond Hyundai dealership for their service.

Reneblalock

Sep 24, 2013

After visiting another dealership and being asked to wait while not one but two sales people asked me to wait while they went to help others who came in after me. As I sat in their waiting area I saw the Edmond Hyundai sign across the street. I called them and adviised them that I had credit issues but wanted a new car, they gave my phone call to T. J. who told me to come right over. Never once did he make me feel like I was a bother or give any indication I wouldn't be able to get into a car. The great thing was he and Sami Neal not only got me into a car but actually into the one I only dreamed I could get! Thanks again to T.J. and Sami and Edmond Hyundai. I have slteady let all my friends know if they want a new car they should seriously think of this dealership!

whitneyf

Sep 23, 2013

Zach went above and beyond to make sure I got what I wanted and was happy the whole time I was there .. everyone there was amazing and did what they said they were going to do ..the deal I got on my car aas amazing ..very happy will always buy a car from this place ..one happy customer..

razeal1yw

Sep 23, 2013

Amazing customer service, they helped get me an amazing price for a new car and dropped my interested rate by 6 percent from what I was previously approved for.

Fclark444

Sep 21, 2013

Amazing experience! Everyone was pleasant and even stayed late to get all our paperwork done! The price was great and the car is perfect! I can't thank you enough!

wdaly

Sep 18, 2013

They were great. John worked with me all the way to get the car I wanted at the price I could afford. Their follow up service has been great. They have called several times to make sure everything is working well and offering to detail the car whenever I need it. I would recommend this dealership to anyone looking to buy a new car.

lazyluski

Sep 6, 2013

I went their to check out a used car for my granddaughter. Everyone was really nice and jolly. They were super nice to my 93 yr old mother, always checking on her while I was trying cars. Will go their again and refer my friends

Evearthur

Sep 6, 2013

All-around excellence! I had somewhere I needed to be by a certain time ad they worked as fast and hard as they could to get me my brand new car!

normawest38

Aug 21, 2013

I absolutely HATE shopping for cars. Edmond Hyundai was a wonderful experience I will remember and tell my friends about. Sebastian could not have been more accommodating and Nick Petersan likewise. He took the time to patiently go over all the paperwork and found great financing. They were so pleasant and gave me a slightly better deal than I even asked for.

1234jamie

Aug 15, 2013

I've never purchased a car with less hassel. I highly recommend you to use Edmond Hyundai and salesman Courtney Ford. Courtney does not pressure, responds to questions and is very helpful. For the financing end, I recommend Hugh. This man is wonderful explaining all financing ins and outs and very patient. Took less than 4 hours start to finish for my purchase of a Hyundai Accent. KUDOS to Edmond Hyundai and especially Courtney & Hugh! You guys are THE BEST!

jeffmoore24

Aug 12, 2013

Ok, I reruned to the dealership to have the issues with the used 2004 Mazda RX8 that I already purchased. The manager called me in and the problem with the air conditioning is major. They are so nice! They have fixed all the issues I brought up, even the air conditioner. This is a quality place. I highly recommend Edmond Hyndai?? I take back any previous review.

ladynpink04

Aug 8, 2013

I had the best car buying experience ever! Richard explained everything about Hyundai, the sonata I wanted to buy, and explained every step of the process so I would be comfortable. He asked me about my needs (I'm pregnant with my first child) and how the car would meet them. He and Nathan worked out a deal that fit in my budget. They were kind and courteous and made my mom and I comfortable throughout! Thank you Edmond Hyundai!

hoffmeier

Jul 30, 2013

Been a customer of Ladan's for 5 months. Boyfriend purchased a car. I Came back to buy a new elantra. Thrilled with the experience. Thanks!

yrbstyles

Jul 25, 2013

I was extremely impressed by Jamelle Boyles he was honest and nice to work with.I will send more customers to him.Thanks again for being a kind friendly person.

ChadNolan

Jul 25, 2013

I had a very pleasurable time at Edmond Hynduai during my last visit. I wasn't looking for anything particular, but I had a budget. Mary and LeMarcus did a great job finding me a 2010 Dodge Laramie and I love it. Thank you guys so much!! I will recommend any of my friends and family to you guys. You guys are awesome!

klekaykay_07

Jul 25, 2013

I am very pleased with my purchase and the customer service I received, from every department of the dealership! I loved that the sales people really worked with me to make the price a payment I could really afford! THANK YOU!!!

dunemscout

Jul 24, 2013

Ray was amazing. He went into detail about the car we looked at but didn't make it feel like a sale. He made us feel welcome and spoke to us as if we were old friends. He made us feel good about our decision in buying.

melwroblewski2

Jul 23, 2013

We went into Edmond Hyundai looking to purchase a vehicle, after being treated wonderful and better than we have ever been treated by Ladan Taheri and Hassan Shoureh we were very pleased, we were worried about financing as we like other have had our rough patches, Hassan Shoureh was able to get us financed and Ladan Taheri helped us pick out a wonderful 2013 Hyundai Sonata, we will NEVER buy from anywhere else and we will be back to purchase another vehicle from Edmond Hyundai and we will make sure we get to work with Hassan Shoureh and Ladan Taheri again.

davidno

Jul 22, 2013

Ladan gave us great service the new dealership looks great! I recommend this place to every one and to new my friends Ladan and Hassan. Very plessurable experience.

bnmorris

Jul 20, 2013

My experience with this sales associate was better than any I've ever been involved in. I never felt pressured, yet knew I'd be taken care of if I did choose the car. I would recommend working with him 100%.

Txoksooner

Jul 20, 2013

Good selection of cars; Jamelle helped us find the car and the deal that would work for our daughter. This is our 5th Hyundai, all 4 of our daughters drive Hyundais plus our own car.

Willgjbf

Jul 19, 2013

How to exceed expectations? Simple. Following procedure. I took my car for the Stop Lamp Switch Campaign and for the regular car service. After 2 and something hours they returned the car without any description of what was done to it. While driving down to Oklahoma City I realized that the Cruise Control was not working and the "Next Service" sticker on the windshield was not updated. I drove back to the dealership and realized that the Stop lamps were turned on even though the car was off. After approximately more than 10 minutes, George brings back the car saying that they had done the stop lamp switch job wrong the first time; increasing the risk of a crash if I may add.The next day, I realized that the Windshield water pump was empty. Whats funny is, that on the Multi Inspection sheet they marked it as OK. They clearly lied.Following the MPI process they would have caught the Stop Lamp Switch issue as well.They did such a poor job that they did not send me a survey email for the car inspection done on July 12th. Overall, this tells me that Edmond Hyundai is completely unprofessional and irresponsible for not following something so simple and basic as the Multi Point Inspection. So now I'm wondering, did they really do a Tire Rotation inspection?Maybe I should have marked the tires to prove if this inspection had been done. Although they are pretty good at charging though I'll give them that, after paying almost $80 for a poor car service. But no worries, I'll just go somewhere else and warn other families'

casillasnyki

Jul 17, 2013

Zac and Nathan seem to have a great deal of compassion for their customers. Even after the sale, Zac has continued to stay in touch to make sure I'm still happy with my purchase and quickly rectifies any issue that may arise. Great team there. All are very helpful and accommodating.

sebee915

Jul 9, 2013

All I have to say is that Charlie is awesome he has always treated me with the utmost respect never met someone so helpful and friendly thank you Charlie keep up the good work

Jeff12313

Jun 24, 2013

Ledan was the best! She gave us a great deal and didnt push us or give us the "Typical Salesman (or sales woman)" vibe." I will definitely recommend her to others. She even sold my mom a car and she had a great experience as well.

sue0007

Jun 24, 2013

I would like to tell you about the experience our family had at Edmond Hyundai. My son purchased a 2001 Jeep Grand Cherokee on June 21, 2013. The purchase of the vehicle was a very pleasant experience. The sales associate Anthony Gonzalez made us feel like he was looking out for our best interest. Before we went on our test drive Anthony brought us each a bottle of cold water which was very appreciated since that day was very warm. By the time we got back into the dealership everyone was offering bottled water and making sure we were being taken care of. This kind of customer service is not usually common in car dealerships others should be taking notes.A week later after buying the car we have experienced a problem with the electric fan in the cooling system. The fan has quiet working. I called a couple part stores to see if they carried the replacement fan for this vehicle and was told since the car had the towing package the part had to purchased thru a dealership. I proceeded to call several Jeep dealerships and found the price of the part was quite pricey. After this discover and that we only had the vehicle for just over 1 week I decided to call the dealership and explain the issues we were having. I knew that the vehicle was purchased as is and had no warranty but felt with the experience at dealership and there strong customer service that was portrayed during the day of the purchase they might help us. I talked you the Used Car Manager, Charlie Boles, explaining to him that electric fan motor in the cooling system had quit working just over a week since my son had purchased the vehicle. My question to him was if we could possibly purchase the part thru Edmond Hyundai at the dealers cost. He asked me the details of the price and where I found the part to be purchased and told me he would call me back. Within 15 minutes he had me called back with a price and told me that Edmond Hyundai was taking care of part of the price of the part as well. This was very good news since the price of this part was straining our monthly budget. Charlie and Edmond Hyundai have gone well over our expectations and we greatly appreciated all their efforts. We would recommend Edmond Hyundai to anyone that is in the market to purchase a vehicle new or used.Schasteen Family

Darla crooks

Jun 23, 2013

Very friendly but very Deceitful. I felt very taken advantage of! . Prices too high and they dont like to come down much. Made promises that weren't kept. Whether its poor communication or intentional, I had not just one bad experience, but two. I'm still trying to figure out how they screwed me so bad with my eyes wide open. Their words are all the right ones. Their follow thru is awful. The call backs take a long time if you get them. Ughhh. I could go on but it's a waste of my breath!

tigerangel432001

Jun 23, 2013

I went to this dealership to look for a new car since mine had been totaled out I walked around for about 10 minutes before someone even spoke to me and my boyfriend. Once we started looking at cars the sales men essentially told us that we would have a hard time getting approved for any vehicle we looked around at several vehicles we decided to take our business elsewhere since the sales man was really rude. I went back to the first place that I had went to and got a car that I love and their staff was substantially nicer and worked with us and did everything they could to find us something we would love! I honestly would go to David stanely before I would ever think about coming back to Edmond Hyundai and absolutely despise David Stanley! Worst experience I have ever had to say the least!!!!

ashah64

Jun 22, 2013

I START WITH MR. TJ SALES PERSON VERY NICE PERSON TO DEAL WITH AND HIS TEAM MEMBER MR. NATHAN AND THEN AFTER THAT BEST THING IS FOLLOW UP AND FOR THAT VERY NICE LADY MARY PITTERSON . THEY MAKE TREMENDOUS FOLLOW UP EVEN SMALL LITTLE THING TOO. SO ANOTHER WORD MY EXPERIENCE WITH EDMOND HYUNDAI WAS EXCELLENT .

ramiller

Jun 20, 2013

Made a sales agreement for Edmond Hyundai to dealer trade for a 2013 Veloster Turbo with Ultimate Package on Monday 6/17/13. Signed paperwork in finance office even though I had pre-approved financing through my credit union. I had to sign the paperwork to enable the dealership to trade another dealership for the car that I wanted. I was told by finance guy that my car would remain "AS IS" until new vehicle showed at dealership and I had signed over the title to my car to Edmond Hyundai. I was given a loaner Veloster to drive that reeked so bad of smoke that we had to drive with the windows down. I had to vacuum out cigarette ashes, spray Febreeze and clean the door handles from sticky stuff before I could drive it to work the next morning. when I got home, I saw that Norman Hyundai had the exact vehicle I wanted. The next morning I received an email from Mary thanking me on my purchase. I let her know that the loaner was dirty and she wanted me to bring it back. I told her about the vehicle in Norman, and she said it would be no problem to get it and they would have it that evening so no need to bring loaner back for another. Well, I got no notification of trade and I text salesman TJ. I received a text that he would contact me when he got in at 9:00 am the next morning. So I called dealership and asked for TJ, he was with someone; Nathan, he was gone; and Mary, she was gone. I asked for another Sales Manager, I got Hasaan. He told me I would have to call back tomorrow, "BECAUSE HE WAS WITH OTHER GUESTS"!!!! I did not receive a phone call the next day from TJ and got one from Nathan at 3:00 pm on Wednesday 6/19/13 saying that they were having problems getting the vehicle. These vehicles with this package are hard to get. No other dealer would trade with them. I told him I had told Mary about the one in Norman, he said he would call. He did and they would not trade. I decided that they were never going to get a car so I told Nathan I was going to come and get my vehicle. He agreed. When I arrived at dealership, my vehicle was in front. I opened it with the extra key and I noticed it had been detailed, my 13.1 half-marathon sticker was gone, floor mats were in the trunk, an inventory sticker was on the front windshield and the tag was gone. I put my things inside and locked it. I was met by Nathan at the door with the extra key and title. I asked for the locking lug nut lock, the paperwork that I had signed in finance and the tag. He went to get a copy of the paperwork. I was told that TJ had the lug nut lock at his house and I said he needed to get it NOW. He left to get the lock and Nathan looked for my tag. I asked why the vehicle had been touched and told him I was assured by finance guy it would not be touched. He said that was not true and I should not have been told that. TJ brought back lock and tag could not be found. So, now I have to go and get a new tag/decal ($13.50) and waste more of my time and produce a receipt for them to reimburse me. REALLY!!!!!! Do you not trust me to go and get a tag. UNBELIEVABLE EXPERIENCE!!!! And "not a sorry for your time and troubles" or anything from any person at the dealership. I believe that they knew they were never going to get that vehicle and that I would settle for something else, especially since they already had mine ready for the Used Sales lot. VERY ODD??????

SurajGurung

Jun 20, 2013

This is my first new car. Unfortunately, I went to this dealer ship. I paid much higher amount than its worth. I had Hyundai accent and all its charges I am paying around $ 26000. horrible service after car purchase, rude employees.. never ever go there again, never recommend any of my friend and those who read the review.

Craig Olson

Jun 17, 2013

Very professional and made me feel comfortable. Richard made the process easy and stress free. He knew a lot about every car we looked at and helped us stay in our price range.

KogaHarine

Jun 15, 2013

Was initially in for a repair on a Chevy Aveo that was having engine problems. When it couldn't be repaired they were able to work with me and my family to get a deal on a 2013 Hyundai Elantra. It had some hail damage but was otherwise sound and so far I am loving it. The car handles great and Eli, the guy who sold it to me, has made sure that I am taken care in every way possible.

courtneymarie

Jun 14, 2013

Anthony did a wonderful job helping me pick a great car!! I am very happy thanks to him! I am now a owner of a brand new hyundai elantra coupe!

sw8706

Jun 14, 2013

When I received a mailing from Edmond Hyundai saying I qualified for a new car, I was skeptical. I called the dealership and spoke to Courtney Ford. I had had bad experiences with dealerships before, so I told Courtney that I was not coming to the dealership until he had the approval in hand. He ran my credit and spoke to his sales manager and called me back (in less than 10 minutes) and told me he had the approval. Still skeptical, I went down to the dealership on my lunch break. Courtney showed me the cars that were in my price range and I fell in love with the Hyundai Elantra. I took it for a test drive within 10 minutes of being at the dealership. At previous dealerships I had been there for several hours without even once taking a test drive. Everyone there was so friendly and kept offering me drinks. Because they knew I was there on my lunch break, they even offered to order me lunch!Needless to say, I ended up buying the Elantra and I have not regretted it for even a moment. Courtney called me several times after my purchase to make sure I was happy and that everything was going well. Now when I bring my car in for oil changes, Courtney always stops to say hello. The entire experience was the best I've ever had at a car dealership. I will be buying all future cars from Edmond Hyundai!

TeagenStimson

Jun 11, 2013

Everyone at this dealership were very nice, my sales guy met my needs. Got the payment I needed. They weren't pushy. Very great experience!

Forevercydney

Jun 10, 2013

We had great customer derive from Mary Peterson and Cameron! Thanks for all the help and we recommend to everyone to come here and buy a car

shariscott63

Jun 10, 2013

This is Why we chose this dealership. We had been researching cars and there were several SUV brands I was interested in. I had been to several dealerships and test drove cars only to be told that I couldn't get the car I wanted in the price range we could afford (even though their T.V ads promised they could). Edmond Hyundai popped up on one of my internet searches as having a used 2012 Kia Sorento with very low miles on it, which was the SUV I had decided was the right one for me. I went to their website and saw they belonged to a program called Vet-Cars, a group of dealerships committed to treating US military vets with the dignity and respect they deserved. My husband is a veteran, so I decided to give them the chance to impress me. Boy am I glad I did!!! I met Richard Dolan and made it very clear what our budget was and that there was no room for negotiation. Richard and the finance team got us into the car we wanted at the price we could afford with no haggling! How refreshing is that?!! I have bought a few cars in my time and it has always been an extremely stressful experience. Not so with Edmond Hyundai. They actually managed to get the payments just under our max budget! Everyone at the dealership was friendly, professional and courteous. They went above and beyond to make this car buying experience a dream. In the years to come my family will return to Edmond Hyundai and I highly recommend them. Thanks Richard and team! You ROCK!

Monica12

Jun 8, 2013

Sensation was great and the dealership made me feel like a special person. Charles the sales manager was gracious and very kind and thanked me for my business which is rare to see a manager come out and greet customers.

jsosnowski12

Jun 4, 2013

Great, friendly, professional service. I got the transportation that I needed without too much pressure. My girlfriends car was destroyed in the recent storms, and I was looking to get her some transportation for work. I visited another local dealer earlier in the day and left it with my girlfriend in tears from the pressure. Visiting Edmond Hyundai was a great experience and I would recommend this location to everybody.

LarryThompson

May 25, 2013

Richard made everything run smooth and got us an amazing car for an amazing price. I would recommend this dealer to any of my family or friends.

aaronanderson0

May 24, 2013

Richard and Brian were great at taking care of me. Overall process was fairly simple for a car buying experience. They were very friendly and went out of their way to help me out. Even picked up my car from work to have the windshield fixed!

Lorree1

May 18, 2013

I was impressed with the staff and attention to detail. They were very friendly allowing me to roam the lot without any pressure. The staff was patient since I tried several vehicles. I selected the Elantra because of the gas mileage and its features.

OKCLarry

May 17, 2013

Great experience. I love my car, got a great deal and had excellent service without the usual car buying pressure. Everyone was very friendly and I would recomment Edmond Hyundai. In fact, I did recommend it to a friend and he bought a car there a few days later. Thanks!

ojaswi21

May 16, 2013

My overall experience was really good. I dealt with Zach throughout the process and he was very friendly and helping. Customer service was phenomenal. I was even given a car to drive for few days till my car got shipped from another dealership. They gave me time to look at the car and and make my decision. I never felt like they were pushing a sale. It was hard for me because it was first time i was buying a new car so i was given time and space to drive several cars and decide. Everybody was helpful and friendly but Zach was the best.

DREAMY1963

May 15, 2013

Had the best experience buying a car. Richard Dolan is great he was very helpful, friendly and knows his job.He helped me pick out the perfect car and it has everything I wanted.Thank you Richard you so ROCK...........

loriademiluyi

May 7, 2013

i came into contact with the dealership in a different way than usual. it just happened that the managing director of edmond hyundai accidentally bumped into my mini cooper. the door was dented in. he accepted that it was his fault right away and explained to me that if i'd bring my car into his dealership that he'd repair it and give me something to drive until it was done. all i got was his name and phone number. he seemed like an honest guy so i didn't get his insurance or tag number or anything. later, i wondered if i'd been stupid. the next day however, i called david and he again said to bring the car in. i did, and he loaned me a 2013 sonata and even gave me money for gas. he called at least 2 times to update me on the progress. he explained that he didn't think it would look right to just patch it so he ordered a new door. one week later, he called to tell me my mini was ready. when i went to pick it up, it looked great and they'd even washed it up. the fact that he had fixed the car was great, but what impressed me the most is they courtesy he and his staff gave me. my car is important to me, but what is more important is being treated with respect and dealing with an honest person. anymore, you're not able to trust just anybody, but david patel is a man of his word. after i picked up my car, he still called to make sure i was happy with it. at this time, i'm not looking to buy a car, but if i know of anyone that is in the market for one, i'd surely send them to him and his friendly staff. i was very pleased with the quality of the work, but even more so with the trustworthy and friendly service i received from edmond hyundai...

alexrdvz

May 5, 2013

I walked into this dealership lured by the false advertisement on TV. They were recently hit with hail damage and had and advertisement running on TV saying that you could get an Elantra for as low as $149 a month, "own it". Selling price on the Elantras was $12K. Anyways, I went there to check out what it was all about. I was expecting to be attacked by a bunch of car salesmen upon arrival, it actually took good 5-10 minutes before anyone even acknowledged we were there, so my wife and I decided to loom around the lot to see how bad the damage was on the cars. When a sales representative finally showed up he asked the same questions you are asked in every dealership: how can we help you?, what do you have in mind? what do you drive right now? when do you plan on purchasing your next car?, etc...I told him about the TV commercial and that we wanted to see how bad the damage was on the cars; we also told him a friend had just recently bought a brand new 2013 Elantra for a great price with no hail damage and the rate he got was somewhat good; his payments were around $280-290 a month and I wanted to know if the hail damage on the cars was going to make the price even better than that. We walked around, found a car with the least hail damage on it (which was still PRETTY BAD) and we said we wanted to know about a good deal on that car. He asked the question: "if I get you a great price, would you buy it today?" to what I replied "only if it is a no-brainer, a really great deal that beats what I've told you about". The guy asked for my information and said he needed to enter me in the data base and run a "soft" credit inquire; I was reluctant to give him my info and told him I would not. he insisted so much that it would NOT HURT MY CREDIT, that I finally gave in and gave him my info. HUGE MISTAKE.From here on everything went from bad to WORSE. The seller came back with 2 plans (A and B) with either 1k or 2k down-payment and monthly payments between $340 and $360. He also said, I don't know for how long the payments are going to be, I don't know your score, I don't know many things because this was just a SOFT credit inquire... I said thanks, but no thanks, I don't like the cars, the hail damage is too bad, you can't beat the deal my friend got, you don't even get close to what he got (and I understand everybody gets different deals based on many things). I stood up and offered to shake his hand before leaving. The guy just wouldn't shake my hand and let me there standing like an idiot for good 5 second while he was calling his sales manager. My wife and I are walking out and they get on our way (literally). And start asking me what they need to do to get me to buy a car. I insisted there was nothing they could do, I just didn't like the cars nor how pushy they were (and I have seen pushy seller but these guys.... OMG.I would strongly recommend people to STAY AWAY from these guys. BTW, they add a package to all their cars which makes them more expensive (whether you want it or not... they all have it). They put PULSE system, tinted windows and a pint treatment (Which I wonder how effective it is going to be with all the heavy dents from the hail).I came home and tried to forget about the bad experience with these guys and just told my wife not to worry about the inquire because they said it was a soft one. Well, .... IT WAS A HARD INQUIRE... I just got an alert from my credit monitoring company saying I have a new hard credit inquire and immediately called the sales manager who had called me yesterday after leaving the dealership and left a voice-mail asking me to call him back. I called the guy... rudest person on earth, won't give his name, said he calls every person that has been on the dealership so he has no clue of who I am even after telling him the whole story. I wanted to know why the had run a hard credit inquire when they said they would not. HE HAD THE GUTS TO TELL ME THEY DID NOT.... This is the only company I have given my info too in 2 years as I have been trying to improve my score. This is outrageous... they LIED STRAIGHT TO MY FACE (and then over the phone). DO NOT GO TO THIS PLACE... BEWARE.I will know have that hard credit inquire for two years and when I'll really end up buying the car I want (within the next two months) that number will only go up.... I am NOT A HAPPY CAMPER right now. Go to any other Hyundai dealership in Oklahoma City Metro area BUT Edmond Hyundai.

Mbaykal

Apr 20, 2013

I came to Edmond Hyundai to find a car for my nephew. I met a very nice young man named Sami. He was very friendly and easy to work with. We found a car that was perfect and agreed to a price within minutes after the test drive. Lane in the finance department was friendly and a pleasure to do business with. I have never had a better experience buying a car. Edmond Hyundai will be my dealer for life.

eeesz101

Apr 19, 2013

Ray was very curteous and polite. Very knowledgeable and helpfull with my purchase. He answered any question i had about the vehicle and was very helpful working with me on the price of the vehicle.

d.campanella

Apr 17, 2013

When I walked in I was immediately greeted by the the staff (LeDan). They were extremely friendly. Especially Sammy. Everyone up there is amazing and the cars are nice. I left with a very good car!! Im very pleased!

l2a3k2a3i

Apr 17, 2013

We went in to Edmond Hyundai with a very low budget as far as what we could afford. Dave and his team did a great job and were even able to get me into a new car within my price range! Super friendly service for sure! I would absolutely recommend this dealership to anybody looking to get a new or used car!!!

Rlanc

Apr 15, 2013

The salesmen were excellent, very helpful. They really knew their product. The finance department should be more consistent in what they represent to the customer.

JasmineStephens05

Apr 14, 2013

Extremely helpful, courteous, made the process very easy. Will definitely come back for my next purchase. Thank you very much for your help today! Appreciated.

sadl1313

Apr 7, 2013

Edmond Hyundai has great deals. You can't beat the Hyundai warranty!! The customer service is excellent. All of the sales reps and managers were extremely friendly and knowledgeable. They helped me find the best car for my price range.

Charlottecarey

Apr 6, 2013

Jamelle and Charles Boyles did an excellent job in helping me to meet my needs and satisfy my wishes while staying within my budget. They listened to my likes and dislikes and we're very attentive. They are truly a dynamic duo! This is my second purchase from them and I will be back!

NewSooner

Apr 6, 2013

The experience was pleasant. Mr. Grino was very professional and honest. He was not pushy and did not steer me toward a car I would not afford. He understood my needs and actually found a car for me that was better than what I had came to buy. I was in and out in less than 2 hours. I will use this dealership again.

Cyntom

Apr 6, 2013

We will definitely work with them again. They are awesome to work with and really helped us with our purchase. Richard is also a very knowledgeable person to deal with.

NimaKhanghahi

Apr 3, 2013

My wife and I had the BEST experience with Edmond Hyundai. From the very beginning, Phil Wartley (one of the sales managers) was not only friendly, he was incredibly approachable. Within 5 minutes over the phone, he was able to take our information, give us the best pricing, and our car was delivered to us in Dallas the next morning (clean and a full tank of gas too). We have been searching for a car almost a whole month and I really wish we had gone to Edmond Hyundai first...it would have saved us a lot of time and stress. Phil Wartley, Bob Nouri, and his staff delivered first class service and have won us over as lifelong customers. We highly reccommend this dealership to anyone interested in a great car, lowest price available, and extremely high level of customer service! Job well done Edmond Hyundai!

dmiers

Apr 2, 2013

This guy was awesome. Very profesional.Not pushy at all. We told him what we were looking for and got exactly what we wanted. I will send all my family and friends to see him.

Samimichelle01

Mar 30, 2013

This was my best car shopping experience ever!! Thank you to everybody at Edmond Hyundai for being awesome!! I got to drive away in the car I wanted and I LOVE it!!!

3mls

Mar 30, 2013

Very friendly place. Filled tank with gas. Stayed late to help us. Didn't feel rushed. Had issues with our trade in - a little unhappy about this.

Sam1123

Mar 26, 2013

Had to buy new tires for my wife's Genesis it was quick easy and best experience everybody was friendly and courteous!!! I would recommend a place any time to do business

kourtneyd

Mar 25, 2013

This was my first car purchase and the service was wonderful! The staff was so helpful and made this process enjoyable. I'm already recommending friends and family to this dealership for new cars. Ms LaDan was amazing and so sweet. If ever in the future my fiancee and I decide to purchase another car, I will definitely come back the Edmond Hyundai.

jess0004

Mar 24, 2013

Overall the experience was great but at the end once all the paperwork was complete and it was time for Eli to go over the summary of our car we were rushed out the door and asked to come back another day to go over everything and get our second set of keys. We live in Mustang so that is a 15-20 minute drive out of our way so that part I am very unhappy about. Also there was a stain on the stearing wheel that I asked about during the test drive and asked to have removed while we were finishing the paperwork; this was not done nor was the removal of all the plastic from the seats and the latch for the trunk is not attached, very sloppy job of getting our car ready to take home very unhappy to have to go back to get all of this taken care of. I think if we had not has such a good buying experience aside from this it might make me think twice about recommending or purchasing another car from this dealership.

Schmidtkd83

Mar 23, 2013

Richard Becker was a great salesman! He was great at putting up with us and showed me everything I needed to know about my car.

coocooclock

Mar 20, 2013

This car buying experience was wonderful, Brian made it simple. He was knowledgeable and patient when we asked him questions. I would recommend him and his store to anybody. I really feel like I'm going to enjoy my new Azera.

Melissa.knowles86

Mar 19, 2013

Great service! Ray was very easy to work with and ensured that I got the vehicle I wanted at a fair price. Will definitely return for next Hyundai purchase!

Sonja59

Mar 18, 2013

I called on a car that I was looking for my 16 y/o son. He had a limited budget. The car was sold but Richard asked me what I was looking for. I gave him a specific limited list. Within a week he called me to tell me they had gotten a Toyota Rav4 in. It was a 2001 and Richard worked with me to get it in my sons' budget. They allowed me to take the car to Norman so my mechanic could look it over. The dealership even split the cost on the necessary repair. I have always dreaded looking for cars and dealing with sales people but changed my mind with this dealership. They made it easy and dealt with me in a fair and honest way.

rachc30

Mar 15, 2013

Very good customer service. Professional. Friendly and efficient. Got me a stellar deal on my new car! :) definitely give this guy a promotion! Enjoyed working with him! Very helpful!

imdgrmy

Mar 12, 2013

He totally worked out deal that we needed and wanted. I will recommend this sales rep and company to the fullest. Thank you so much for your service. We are new to OK and needed this trust and honesty

curtis99

Mar 9, 2013

Great dealership! Very friendly. Worked with us until we arrived at the right price and payment. We would recommended them to other people buying a new car. Very friendly people.

houstonmicaa

Mar 8, 2013

They helped me get a new car with a good price & the color that I wanted. It was a great experience & everything was excellent. Great customer service.

graylateisha

Mar 7, 2013

I wouldn't recommend this place to anyone being a first time buyer. My advice is to educate yourself on this industry first before getting a car, because it could lead to disappointment.

samgann

Mar 6, 2013

Fast to the point. Great place to buy a car.Sale man was friendly. Answered all my questions. I was in and out in 2 hrs.

gotenz77

Mar 6, 2013

You guys were awesome. I got an amazing car. My sales person LaDan was amazing as well. The financing department was nice and friendly as well. Thank you!

TimNorris

Mar 6, 2013

Overall great experience very happy with the service sales people know high-pressure sales very easy process very open about everything very happy with the experience altogether if the car is good as the dealerships then they won me for the rest my life

Mcutshall

Mar 5, 2013

This is definitely one of the best dealerships I've ever purchased from. They are super friendly right from the start. Always accept their beverage offer unless you want to be asked by everyone who passes you if you would like a beverage. :) I got a great deal on a 2012 Veloster and then turned around about 9 months later and traded it back for the Turbo (got a great deal then too). Their cars are awesome and the people there are great. Oh, and there service department rocks too. So friendly and professional. After one of my first visits, I noticed a scratch on the inside of the passenger door. I couldn't really prove that they did it, but they trusted me in that I hadn't had any passengers in the car yet (which was true). They fixed it without issue. I would definitely recommend them and would buy from them again.

Yanan guo

Mar 2, 2013

it is a good deal on a great car I really i recommend them to everyone great customer service Jamelle Boyles was great and I enjoyed the experience.

Macedonio

Mar 1, 2013

Courtney was the most patient, helpful, professional car salesman I have ever worked with. His customer service skills were excellent. He answered all of our questions and communicated in a timely manner. He made us feel comfortable throughout the whole process. If I ever bought another car I would hesitate coming back or referring people to come here.

teddy1987

Mar 1, 2013

the guys at the dealership wer great!! I was in and out quick with the best deal they could get! very helpful and knowledgeable saleman

hardakerm

Mar 1, 2013

John is a super salesperson. He was knowledgeable, patient, and informative. He explain every detail on the Tuson until I understood the options.

Amarquiess

Feb 25, 2013

Helpful, friendly service. Great products. Clean, visually appealing atmosphere. I would definitely recommend this dealership to prospective buyers. Courtney helped me out a lot an made my first car buying experience a lot better than I had expected it to be

duss87

Feb 25, 2013

I greatly appreciate the courtesy and efforts in which Richard Dolan made to put me into a new car. I started shopping for a new car on a Monday and by Friday evening I was pulling away in my new Sonata. Throughout the week, Richard kept in touch but never once was or did he hound me like you would get from some of these other dealerships. Not only was Richard a class act, but so wasn't everyone else who assisted in the process. Even employees who had nothing to do with helping me were extremely courteous. I will definitely be going back to Edmond Hyundai for my next vehicle purchase as well as recommending people to go see Richard because I know that they will be in good hands.

Lurp83

Feb 24, 2013

Zach was great in this process. He did not pressure us at all. He answered our questions and was generally helpful. We got a great price on a great car. I would buy from there again.

puddin9269

Feb 23, 2013

Easiest car deal I have ever made. No pressure and very nice salespeople. Wasn't attacked by wolves at the door. Found exactly what I was looking for in my price range.

donnalj66

Feb 18, 2013

Our salesperson Ladan Taheri contacted us after we had inquired about a new vehicle online. When we got there she had selected (per our specification) a beautiful new Hyundai Sonata. She greeted us warmly and offered a test drive. During our test drive she told us all about the vehicle and answered all of our questions. We returned to the lot and she made sure we were comfortable. The dealership was buzzing with sales people and customers. All seemed quite happy. despite being so busy we were always made comfortable and wanted for nothing. From start to finish this was the best car buying experience we have ever had. If I ever need to purchase another vehicle it will be through Ladan and Edmond hyundai. I give it 12 out of 10 stars!!!! Thank you Edmond Hyundai!!!

ShaRhonda

Feb 17, 2013

Everybody was very friendly and helpful. It was a great experience overall and I would recommend this dealership to my friends, family, and others looking to purchase a car.

dalters

Feb 16, 2013

I found Zac to be knowledgeable, helpful, sincere. He was interested in my family, my hobbies and what vehicle would best suit my needs. He did not rush me to buy, but took the time needed to make me feel like he was truly there to help.

mulf40

Feb 16, 2013

Hugh Musser was very knowledgeable and friendly. He answered all of my questions and was very helpfully. I will definitely be back to Edmund Hyundai. Thanks

nrmiller

Feb 11, 2013

The salesmen were very friendly at Fiat of Edmond that it made the visit very pleasent. They made sure that everything was ok, and worked with my budget so I could drive off the lot in the vehicle that I wanted. They took care of me throughout the whole process, and checked in with me after a few days to make sure everything was still great. Overall a great experience.

ekaa07

Jan 27, 2013

First time car buyer and was super pleased with my experience!!! Even after i got my car they still didnt forget about me! They treat me really well every time I visit or call!!!

duramaxden

Jan 25, 2013

I have never had a better experience buying a car from anybody like I had from Edmond Hyundai. I totally recommend them. Ray Grand and the Service Department go way beyond what they need to do.

tucker82

Jan 24, 2013

very pleased with the service and friendliness of the company. Will definately use them again. Went in to service another vehicle and was just looking (not to buy) and ended up purchasing a Sante Fe.

Aaronthensley

Jan 23, 2013

Everyone here has been great! I would recommend Edmond Hyundai to anyone! The staff here here has been very friendly and answered all of my questions!

Henrywille

Jan 22, 2013

Fastest no haggle car experience ever! Stand behind their word and work hard to get a reasonable deal put together . Would recommend to anyone needing a car.

MJ 0505

Jan 21, 2013

Michael made everything easy and painfree. I would definitely go back to purchase another vehicle. If you are looking for a new car without all of the games, go see Michael at Edmond Hyundai.

Shawneeteacher

Jan 19, 2013

Best car buying experience ever. Great group of people. Very knowledgeable staff, friendly environment and overall very satisfying purchase. I would recommend Edmond Hyundai to all my family and friends.

Rondog57

Jan 18, 2013

The new car buying experience with Michael was EXCELLENT! Highly recommend Michael and his team at Edmond Hyundai. When it comes time to buy another car we will be back to see Michael.

TracyNeal

Jan 18, 2013

Awesome car buying experience. They got me the car I wanted at a fabulous price. No hassle, very friendly, quick and easy. I couldn't be happier! I really didn't think I could afford a brand new car but they made it work at a payment lower than I was paying originally. I would definitely recommend Edmond Hyundai!

Thunder8

Jan 18, 2013

My name is Beverly and I was referred to by this dealership by Teresa a friend of mine. When you walk up everyone is very helpful, kind, and courteous! Phil the manager & Ladan the sales lady worked SOOO hard to help things to be easy and simple! I sincerely not only love my vehicle but truly would recommend Edmond Hyundai to my family, friends, and all who are in the market for a vehicle!

sydneyd

Jan 18, 2013

Everyone in the dealership was very helpful. They showed me a couple of different options and helped me decide which car would be best for me. I will definetly be coming back.

chrischannel164

Jan 17, 2013

Ray did an amazing job very kind and no pressure. Very knowledgible and lots of patience. Our sales manager did everything he could to fit us in our two new cars!!

michelle.huddleston1

Jan 9, 2013

I went into the dealer just to look for a reasonably cheap car to buy my daughter. I didn't have a lot to spend but Cameron took his time with me to test drive cars and show me the options just like I was buying a brand new car. Then they worked with me until we could make a deal I could manage. I was so impressed, never felt like my purchase was not big enough or that I was not as important as any one else in there. The service was amazing and I can assure you our next car purchase we will start here as well and I doubt have any reason not to buy. These people were professional, friendly and accommodating. I am so grateful I went in here.

JimmyCunningham

Jan 6, 2013

My wife and I purchased a new Hyundai from Edmond Hyundai dealership last week. It was a great experience, price was right, and Mr D Patel and Mr Osanta Moore treated us well. After shopping around at other dealerships, this store was more willing to work with us on a discounted price, so we decided to purchase from them.. They were friendly, professional, and respectful during our negotiations. So if you do your homework and stop by, i think you can get a great deal...I would recommend others to buy from this dealer...thanks Edmond Hyundai for a quick, painless, car-buying experience!!

Asowder

Dec 31, 2012

Great experience with this dealership! The worked hard to get me in the car that I wanted and I left very pleased, not feeling ripped off or taken advantage of. I was very firm in what I wanted and they listened to me and did their very best to make me happy :-)

asu5cx

Dec 27, 2012

My wife and I received an invitation from Edmond Hyundai in the mail to come in and upgrade our Elantra we had previously purchased from them. Mr. Eddie Stutson was the salesman who served us. He was very professional, candid and listened to what our needs and wants were. When we seemed to hit a bump in the road he immediately brought in his supervisor Mr. Rob Powell. He also listened to our situation, without hesitation or haggling. We really appreciated that because that is not normally the case in a car sales experience. They got us the model and options that we were looking for at a great price that was in our budget. Friendly and sincere are the best words I can find to describe the manner in which Mr. Stutson and Mr. Powell handled us in our car buying experience! When it came time for the financing part of our new car Mr. Jimmy Haught was very patient and answered all of our questions. Mr. Haught gave us some valuable information about an option that helped lower our interest rate significantly. Again "professional", "courteous", and "friendly" are the reasons we would highly recommend this dealership to anyone and continue to do business there. Thanks again fella's!!

Debbie mathena

Dec 22, 2012

Jamel was up front and honest with what he could do for me. He went above and beyond his responsibilty. Charles helped me with the decisions I needed to make. Very honest and understanding man. I feel blessed for them to be the ones that helped me. Thank you.

SteveMathena

Dec 22, 2012

Jamelle and Charles were absolutely great to work with. My daughter was trying to stay in a certain payment range, and they got her a great vehicle in her range. Very fast service!!

lauren p.

Dec 18, 2012

I had the best car buying experience ever! The service was unbelievable as well. Everyone made sure that I was taken care of at times. Courtney Ford took care of me before, during, and after I bought my new Sonata. I definitely recommend this dealership to all my family and friends.

Wartley

Dec 18, 2012

I had the best experience of buying a car from Ray Grant at Edmond Hyundai. The sales managers are awesome guys, they got me the price and payments exactly how I wanted them. These guys have their act together.

JerrryK1984

Dec 9, 2012

My friend and I went up to see used cars. She was ready to purchase until we got there. The vibe when we pulled up freaked us out. There were 7+ salesmen waiting around and slowly started getting moving closer and closer to her car like vultures waiting for their prey. The first thing they wanted to do was run her credit. There was not a reason for that yet since we had not even decided on a car. The car we drove up to see was literally sold 30 minutes ago but, they have another one that is we could see. This SVU had the passenger side door panel falling off and hail damage (something was wrong with the paint), but they wanted $2000.00 dollars more than the pristine limited edition model we drove up to see. Can someone say bait and switch?Then it came to talk pricing they were trying to tell us that this was a clean trade. It was fair good condition. No they can prove it was a clean trade by showing us the CarFax, but then they wouldnt bring the CarFax which to me verifies that there really was something wrong with the car. The salesperson was rude, told me to shut up, and said I was a ridiculous little girl who did not know what I was talking about. This is when I became upset. The sleaze would not even shake our hands when we left. I do not know which disgusts me more. How rude they were or how comfortable they were about ripping off a struggling single mother.

Malia Negrass

Dec 3, 2012

I bought a 2010 Hyundai Santa Fe from Ray at Edmond Hyundai back in 2010. The sales process was quick and easy and I got the vehicle I wanted. I recently went back to get my vehicle repaired and everything was fixed like new. Thanks Edmond Hyundai!

bgarcia22

Nov 17, 2012

Daniel was a great salesman, he sold my husband a new Hyundai veloster and we love it. He is such a nice guy and helped us every way he could. When i bought my Hyundai earlier this year, laine helped me and was great too. I think Laine is in finance now. Deal with Daniel! !

Taynee

Nov 2, 2012

I visted the dealership on 09/29/12 with my brother. I initially showed up interested in the Tucson's. When I arrived my brother and I roamed the lot looking at several cars, opening the doors, sitting in the vehicles etc. SEVERAL employees noticed us, but not one said anything. We decided to enter the doors of the dealership and stood waiting for at least 5-10 minutes for someone to acknowledge our presence. Keep in mind their was an office full of salesman who were playing "Paper toss" with the trash can. Eventually "Cholly" approached us and worked with me. I found a vehicle that I really loved which ended up being a used GMC Terrain AFTER Cholly determined that I didn't want a new car and would not lease one. "Cholly's" son came out with the key for us to test drive the vehicle. His son whose name I cannot remember was very nice, personable and repectful. When we met in the office to negotiate I was glad I had my brother there because the initial deal they were trying to offer me was ridiculous. In the end I feel that I received a fair deal. Cholly agreed to postpone my first payment to 90 days from the purchase date. I get my paperwork in from the bank that financed me and my first payment IS NOT 90 days from the date as Cholly had promised. I called Charlie for two days with the promise of a return call after he looked into it. That never happened. I called the third day and Cholly transferred me to Sammi in finance. Sammi promised me a return call. That never happened. I called back the next day and was clearly a lil frustrated, I was given David Patel the manager and told to look at my contract. The date is on there (Which was very light and barely legible) and told there was nothing they could do. Sorry, maybe you can refinance it and change your date. Up to this point I had been for the most part fairly pleased with my service, but now I'm upset. Customer Service is clearly not an issue once they already have you signed for the car. It appears that no one really cared that I was promised something that they did not deliver on. Funny thing is I was set to take my Mother to this dealership tomorrow to shop for a new vehicle. I know the generalizations that car dealerships and salesman have, but I expected better. We will NOT be shopping for any vehicle at this dealership.

EmmaW

Oct 8, 2012

My Edmond Hyundai Experience.On Saturday, September 29, 2012, my son and I came into Edmond Hyundai to see if it were possible for us to trade in our current car for a better one. I had spoken with Cholly Boyles earlier in the week and he encouraged me to come in and see him. This is my 2nd experience with Edmond Hyundai, the 1st being about a year ago when I bought my Nissan Altima. Cholly Boyles was my salesman at that time as well, and as far as I'm concerned, he is about the best salesmen Edmond Hyundai has. Cholly turned our car-buying experience, which can be both scary and tedious for those of us who have financial challenges, into something pleasant and doable. He maintained a demeanor of assurance and positiveness the whole time and treated me with dignity and respect from start to finish.And, if that were not enough, he turned me over to Justin LeMaster in Finance who was equally respectful, calming and easy to communicate with. Many times the initial person customers deal with is nice enough but then when turned over to someone else, that next person is not as friendly; this was not the case. What was particularly noteworthy was that although the transaction was conducted primarily with me, both gentlemen, especially Cholly, went the extra mile to give my son respect and make him feel significant. That meant a lot to me and much more to him.The result is that we drove away with a car that was beyond what we could have ever asked for. We came thinking that the best we could hope for was to just possibly get something that was in better condition than what we had; however, we left with a brand new 2012 Hyundai Elantra Touring that my son slept in Saturday night because he loved the car just that much.Well, as you can see, I'm a talker. So, I will close by saying a thousand thanks to you, Edmond Hyundai, for actually being who you say you are in demonstration as well as in advertisement; thank you for proving the statement "good customer service is a thing of the past" to be false; and, thank you for having men like Cholly Boyles and Justin LeMaster as front-line representatives; to me, they are worth their weight in goal.Emma J. Woodford

becky nolen

Sep 15, 2012

We had the best experience with Edmond Hyundai today, 9-15-12. Great salesman, no high pressure finance man, made the deal in 15 minutes, went to do the paperwork & was there less than a hour; had more than 10 people ask us if we wanted something to drink; won't hesitate to recommend to someone else or make them the starting point when looking for our next car. Thanks to Edmond Hyundai for being a different type of dealer.

Yates

Aug 28, 2012

We bought a 2011 Santa Fe from Edmond hyundai . This was the best experience we have ever had when it comes to buying a car. The salesman and finance Department worked with us on terms that was good for us and them. Thanks Edmond Hyundai (used cars)

ljwhite28

Aug 14, 2012

I am extremely disappointed with my experience at Edmond Hyundai. I was able to find a car that I liked and make the purcahse. However, that was two months ago, and I have still not received any paperwork or information on the car or my financing. They do not communicate with me or return phone calls. I cannot believe that I am having this much trouble trying to PAY for my car. I have stressed to them the importance of my receiving this information, and I have been told that it would be mailed to me, and then that someone would e-mail me the information that I need, then that someone would even bring my paperwork to me (as I live two hours from the dealership). I have been told three times now that someone would be delivering the paperwork to me, and when no one shows up, I call and no one returns my call.So, now, not only do I have an expired paper tag that they have failed to replace, I am also driving a vehicle that is depreciating in value. As much as I would love to not start out being upside down on a vehicle, it seems as if I have been given no choice.I will never purchase another vehicle from them again, and I will definitely not recommend them to anyone I know. I would much rather pay a few more dollars for better customer service and a dealership that communicates better than this.

Pucksnmoore

Aug 1, 2012

Went in looking for a used car and drove away with a BRAND NEW CAR! It still had the paint protective plastic on it. Purchased a 2013 Sonata SE. The dealer I was introduced to was Sam Clay, he was very very helpful, and turned me out of an upside deal with my car at the time, to a great deal and easy payments. I HIGHLY RECOMMEND using Edmond Hyundai for there great selection, and friendly staff. I don't know how many times they asked if I wanted something to eat, or drink. Overall great experience! Extremely proud and happy customer.

akwoole

Jul 26, 2012

I will never return to this dealership! Not only did they sale us a vehicle that needs several repairs but they tried to sell us a warranty that we did not ask for and after agreeing with it the finance guy told us that it would cover all repairs. Come to find out it only covered the engine and transmission. For $1500 extra dollars we opt out of getting the warranty. Beware of these crooks. They will take you for all you have!

Huathe

Jul 23, 2012

When we first arrived, We had that song from the commercial stuck in our heads, and quite frankly expected the "used car salesman" type. We couldn't have been more wrong. The salesman who I had spoken to on the phone wasn't available, but Lane Renfroe stepped in and handled everything superbly! From start to finish he was as friendly and as thorough as could be. We went in looking for a specific car, a specific payment and he made it happen.If you want something go to Edmond Hyundai and ask for Lane. I will only deal with him. I'm a life long fan of his now! Thank you, Mr. Renfroe! You were AWESOME!!!

grannyok

Jul 17, 2012

BE VERY VERY CAREFUL WHEN DOING BUSINESS WITH EDMOND HYUNDAI!!!!!!!!!!!!!!!!Edmond Hyundai included a $44 Personal Information Recovery Plan (Identity Theft Protection Service) for $1970.50 to the price of the used car I purchased from them. Edmond Hyundai inferred that this Identity Theft Protection was being provided by them at no charge and then they charged me $1970.50 for the service. When I tried to cancel this service Edmond Hyundai said they were unable to cancel the contract. When I contacted TRI-PAC to cancel the agreement I was informed Edmond Hyundai has to cancel the agreement. TRI-PAC also told me that they sell this service for $44 a year and usually the dealers provide this as a free service to their customers. At this point Edmond Hyundai has lied twice to me. I want to warn future customers of Edmond Hyundai to be aware of their dishonest practices and be very careful to read over all the paperwork before signing the contract. This charge did not show up as a charge on the contract it was buried in the other paperwork as an "Accessory Add ON". This company is dishonest and anybody doing business with Edmond Hyundai needs to be aware of the deceitfulness of the company. To date Edmond Hyundai has refused to cancel this agreement and refund the money they added on my vehicle. Other Edmond Hyundai customers might want to check their paperwork and verify they too weren't charged an outrageous amount for "Accessory Add On".

bmrsnr

Jul 16, 2012

I visited Edmond Hyundai today and was pretty disappointed. After walking the lot for 20 minutes not one salesman asked if I needed anything. Eventually, I had to approach three salesman leaning on a truck in the shade. Two of them walked off when I walked up. The remaining one acted like talking to anyone was an inconvenience. I asked if three cars from the website were on the lot...he said all had been sold. So between not being able to keep their website current to what's actually available and a sales staff that seem to melt if they hit the sun...I'll be shopping somewhere else.

hayniewoman

Jul 12, 2012

This was absolutely the most horrible car buying experience ever, and I truly hope that these reviews are sent to the dealership. I went to Edmond Hyundai to buy a new car. I saw one advertised on TV that had some hail damage for a certain price. Got to the dealership,spoke to the salesman, Eddie Stutston, told him what I had seen and that I would like to see the car. He said that he wasn't even aware that there was an ad listing any car for that price, but that he would check and see. He came back 30 minutes later and said yes, they did have them, but that they only had ONE left. He checked the stock and VIn number's and went to get the keys. My husband and I drove the care and loved it. Got back to the dealership, told Eddie that we wanted the car started the sales process. In the middle of it, Hassan came in and said that there had been a mistake, that the car wasn't for sale at the advertised price, that Eddie had brought me the wrong car. Since I liked the car, we went ahead and made the deal (I was still giving "honest human error" a thought). We came to a deal, signed the paperwork and left. A FULL WEEK later, the finance guy, Sami called and said that the bank had rejected my loan because they couldn't do all the things the dealership promised. We needed to come in and sign more paperwork that would cause my payments to go up $30 per month. I thought "this sometimes happens", and signed the new paperwork. THEN, 3 WEEKS LATER, they called back saying that they didn't know that my trade-in wasn't paid off and we had to come BACK IN to sign more paperwork so that they could pay my trade-in off. My payments would go up another $45 per month. When I told them that they had signed for my trade-in and they had already screwed me over on 2 previous occasions (by now I have tossed the "human error" theory out the window) and that they were stuck with the deal that they made, they told me that they were going to send a "recovery vehicle" after my new car. Rather than dealing with anymore drama, I took the car back to them and got my trade-in back. BUT WAIT... it doesn't end there. My trade-in wasn't as it was when I took it there. They took the CD/DVD player out of my trade-in and put in a radio that doesn't work. They also removed the floor mats, one of the tires that was replaced was so bald that there were threads showing, the windows no longer roll down, and there is something wrong with the steering. When I told them about all of this, the only thing that they would accept was the radio. They told me originally that they would re-imburse me for it. I could expect to see a check in the mail in about a week if I would bring them a receipt or if I could find a comparable on online and bring that in. I did the next day, and was told No, they wouldn't re-imburse me for it, that they would just go buy one and give me the new one. That has been 2 weeks ago and no one will call me back, nor have they gotten me my radio. MOST PAINFUL EXPERIENCE EVER!!

edmonddoc

Jul 4, 2012

Trying to buy a brand new top of the line trim Genesis today, but wish I didn't waste my time to the dealership at all. As soon as I parked at the front lot, I spotted a Genesis that is not the trim I was looking for, but I went up and checked it out anyway. It is a badly hail damaged vehicle that I have no interest in buying, but a sales person quickly approached to see if I had any questions. She basically has no idea about this car, except that she has to sell it. Any questions I asked she had to go back to the manager to get answers. At one point she started to let me to look at the sticker on the window to look for answers myself. Never offered a test drive, one might think that's standard when you are being sold a damaged car. When I asked about pricing for the trim I am looking for, she would not stop selling me the hail damaged car. When I probed further, she told me the trim I am looking for they have to order it, and it will be full price. I lost track of how many times she said "full price" during the half hour I was there. Then I asked her what's the full price, her responses "it will be what you find on the internet." At that time, I have lost all interest. For a dealership to allow this kind of practice to happen is purely unacceptable. I do not recommend Edmond Hyundai to anyone who wants quality services.

wyatthomd

Jul 4, 2012

Trying to buy a brand new top of the line trim Genesis today, but wish I didn't waste my time to the dealership at all.As soon as I parked at the front lot, I spotted a Genesis that is not the trim I was looking for, but I went up and checked it out anyway. It is a badly hail damaged vehicle that I have no interest in buying, but a sales person quickly approached to see if I had any questions. She basically has no idea about this car, except that she has to sell it. Any questions I asked she had to go back to the manager to get answers. At one point she started to let me to look at the sticker on the window to look for answers myself. Never offered a test drive, one might think that's standard when you are being sold a damaged car. When I asked about pricing for the trim I am looking for, she would not stop selling me the hail damaged car. When I probed further, she told me the trim I am looking for they have to order it, and it will be full price. I lost track of how many times she said "full price" during the half hour I was there. Then I asked her what's the full price, her responses "it will be what you find on the internet."At that time, I have lost all interest. For a dealership to allow this kind of practice to happen is purely unacceptable. I do not recommend Edmond Hyundai to anyone who wants quality services.

marko3119

Jul 2, 2012

I tried to contact them via their live chat on the internet and all the person could do is have a salesperson contact me. They could not give me any information at all over the live chat. I wonder what the point of having this service is? I tried calling the dealership three times in a row and was unable to talk to a sales person. It always rolled over to voicemail or disconnected me. I was shocked because this is the first time I have tried to contact this dealer about information about a particular car. I haven't done any research about this dealership, but I know that I will not be contacting them in the future because it seems like nobody wants to help me. Oh well.

hate_edmond_hyundai

Jul 1, 2012

I was assured I was approved, so I made the THREE hour drive. I got there, and it was like a bunch of Frat boys hoopin' and hollering like clowns,and the dealership was filthy. I was shown several used vehicles that were either junk, or were totaled from hail damage. After waiting, I was told my trade was not enough, and I needed money down. I left, (and will never go back AGAIN)and went to Automax Hyundai where it was a more "adult enviorment". Don't waste your time with these fools.

jasoncasteel71

May 16, 2012

I bought 2 cars from Edmond Hyundai both within a year, the staff there is incrediblyprofessional and made both experiences ammazing. I was a liitle shocked to see that our original salesman (Michael Link) was still there as most dealerships have a high employee turnover. He again amazed my wife and I with his courteous, non salesman like attitude and made our visit there most unforgetable. You would be hard pressed to find a better deal, or more knowledgable and professional people. 5 STARS!!!!Jason Casteel, extremely satified customer.

vanessamarieturner

May 9, 2012

Darrius Reen was very helpful and put me in a wonderful car i would recommend anybody to him that needs a car. you dont find alot of dealers that nice but he was and i would rate him again anytime.Thank you

DianaCates

May 5, 2012

We were referred by Barry Dehaas and we worked with Michael. The finance department and all the others was a great first time experience for our daughter I would recommend this dealer.

MarilynY

Apr 25, 2012

Salesmen I worked with were friendly, had good customer service and I believe I got a good price on the used car I purchased from them.

momofthreexoxo

Dec 25, 2011

Worst car buying experience I've ever had. The salesman was friendly, the service department is good but the sales managers will leave you feeling not only like you've been defrauded, but even violated. They will you promise you just about anything to make a sale but when it comes time to sign the paperwork, the price, warranties, and any agreements will either be absent or are subject to dramatic change. Hopefully, you will be so emotionally invested at this point that you won't be able to will yourself to walk away from the deal. The finance department will make the increased price and extra cost for warranties that were promised as part of the deal affordable by finding you a lower rate than was promised and extending your term so that you can make the payment. Won't be buying a car here again.

noddy2011

Dec 22, 2011

This experience was by far my best car buying experience ever. Mr. Samuel Clay found me a car within my range with the exact roominess I needed for my family. I arrived at the dealership expecting to be there all day to finalize my purchase, but to my surprise they had me in and out in time to enjoy the rest of my day. My initial visit was a breeze, finding a vehicle was a breeze, finance was a breeze. What really stood out the most for me as a woman and a mother is that Mr. Clay treated me with respect and was not condescending. Male carsalesmen that I have dealt with in the past tried to sell me on the "fru-fru" accessories in the car, i.e. the stereo, the mirrors, the color. I am looking forward to doing business with him again in the future and sending my family, friends, co-workers and acquaintances his way.Thanks Mr. Clay!!!!Thanks Edmond Hyundai!!!

mikefrost

Dec 21, 2011

we my wife and i entered the dealership about one on dec. 12th to look at a used car we had seen on line. we were met by ed stuton while in the lot and we pointed out several cars that caught are eye, but didn,t see the car shown on line. he went and got keys for the cars we had pointed out then started searching for the car we came to see. he found the car and we liked it and one other, he invited us inside to see were we would be with both cars finacialy. It was the most pleasent experance we have had to purchase a car Ed is a true proffesional when it comes to customer service we felt like we were spending time with a friend not a car sales person. We also recieved the same treatment from the finance man mr.Saunny Gamble. I spent my working life in auto delerships as a mechanic then service manger, I,m very used to how they run and this was an exceptional experiance. W,ell certinly recomend this dealer to are friends. Many thanks Ed and we really like th car. Mr.at Mrs. Mike Frost

Dijana

Nov 29, 2011

I had a great experience at EdmondHyundai. Daniel Noble was one of the friendliest salesmen I've ever come across! He answered all of my questions in the most professional, sincere, and friendly way. Not only was the customer service amazing, but the car selection was great as well. They gave me a great price for my trade-in and I couldn't be happier with the whole process.

simplyme7677

Nov 20, 2011

When we came in looking for my daughter's first new car, Phillip was very helpful and his friendliness and courtesy was outstanding. He worked with us and our salesman to get us an absolutely amazing deal. My daughter is very pleased with her new vehicle. I walked away happy and stress free. I know she's going to enjoy her new vehicle for many years to come with such a great warranty. Thank you again for making our purchasing experience such a pleasure.Emma W.

Brandi lewis

Nov 20, 2011

Very helpful as well as friendly even at 10:00 pm on a Saturday night! Service was great finance department was awesome to work with. They help with all our needs and made sure we were satisfied.

mcphmc

Sep 17, 2011

My sales person was Michael McPherson and he was up front and honest from the start. We haggled him instead of him haggling us. He was competitive for our business and gave us a great deal. I really appreciated that he was straight with us. I hate how some car buying experiences can be and I definintely can say in the future I look forward to doing business with him and Edmond Hyundai again. Thanks Michael! I love my new car:)

emily11

Sep 15, 2011

I bought a new Hyundai Santa Fe From Edmond Hyundai My sales person was Micheal Mcpherson I had a great experience he made it so easy for me and my family I love my new car and have sent many of other people there. He also helped me with learning all the new stuff and how to work it like my phone button how to do the garage door opener. I have to say the experience was perfect and the staff there was very friendly. Thanks you for making this a great and easy experience for me:) Emily Mcpherson

yetiowner

Sep 4, 2011

great service, Mikchael was very helpful and answered all of our questions. Overall it was a very pleasant experience and we're looking forward to getting our new Sonata this week.

happygilmoregirl

Aug 25, 2011

You know what I bought a 2007 Sonata in 2006. The sales person was great. The finanace person I worked with was an arrogant fool. I agreed to a monthly price and part of that price was to include heated seats and installation of said seats. Instead what I got in the monthly price was a $2500.00 extended warrenty that I was not even made aware of. Stupid me I was the one who signed on the dotted line. I never got my heated seats, and was told "oops sorry" not part of the contract. Fast forward to 2011 got a great experience with Bob Howard Dodge, and an amazing trade-in price on overpriced Sonata. Advised by Bob Howard finance department that the $2500.00 warranty that was conveniently added to my Sonata loan could be cancelled for partial refund. Bob Howard Sales person called David Patel to confirm, and Mr. Patel said yes, no problem. On 08/25/11 go to Edmond Hyundai wait over 50 minutes to cancel warranty and meet with Bruce S. who treated me worse than I have ever been treated. I have a disability and went to sit in a chair that was broken and almost fell over, even said "whoa" before I fell back, and he was too aggrevated to even notice I was struggling. Then he filled out the cancellation form, and then abruptly handed it to me. When I asked him about the refund, he said I would get it from the financial institution that my loan was with. I advised him that the loan was paid, so I said how will I have a guarantee that I will get the refund and he raised his voice and said "call the bank". This then started a shouting match, once he closed the door to be as he said "very blunt with me". Long story short, when Bruce asked me leave, he saw me struggle with my balance and my crutches to get up from the broken chair. I asked him to open the door, and he shouted back "Oh NOW you want MY help". I was devistated that someone would watch me, someone with a physical disability struggle, and when being forced to ask for his help, turn around and angrily rub it in my face. I was ashamed and embarrassed. As I was leaving sales manager Hassan took the time let me vent about what had happend, and assured me he would address the situation.Bottom line...Sales team Great...Car was great...Finance representatives are deceptive, lying arrogant and discriminating fools. Buy there, but DO NOT FINANCE THERE!!

Joani

Aug 18, 2011

I went to eh on 7/30/11, shopped all over the Internet, they didn't mess around, we left within 1hr of driving up, with our new elantra, thank you dale Anthony, and edmond Hyundai...

BaseballBatt

Aug 16, 2011

I found their dealership on line. We were looking for an older Elantra. We found a 2008 Elantra on their website. We called to make sure the car was still there. We talked to an older man named Al. He did not play any games and was very straight forward. After we purchased the car he made sure we new how to work the car. Great car!

ggmgl

Aug 10, 2011

They atleast fixed their mess. General Manager David Patel was calling me back and resolving all the issues that their employee made in just 5minutes. I hope all the employees learn from him and increase the Edmond Hyundai's reputation up again.

doright1

Jul 25, 2011

selected and paid for car thur 7-21-11 had issues with steering column. was told car would be ready fri 7-22-11 noon then four o'clock fri then sat 7-23-11 and now mon 7-25-11 cant get car or salesman to even talk to me. will never buy or recomend them. terrible sales and service.

lacynmichelle

Jul 14, 2011

Charlie worked real hard to get the car we wanted and he also did his best to make sure we were happy with the deal. He was very polite and helpful and I would refer other people to this dealer.

cody.beverage

Jun 13, 2011

This dealer was very helpful to make sure that we were satisfied throughout our experience. Early on there was a miscommunication which resulted in us receiving a car that was different from the one we had discussed on the phone. The dealer was willing to work out the problem and we eventually got home with the correct car. This dealer always has the best deals and polite and understanding sales people. This recent car will be the third hyundai we have purchased from this dealer.

Thankfull11

Jun 13, 2011

I went to two other dealerships and was unable to get financed. I went to Edmond Hyundai and they treated me with complete respect. I mainly worked with the management team. Phil and Bruce who did an incredible job. I got a 2011 Sonata with all the bells and whistles that was still in my budget. I tell you one thing they have an incredible finance department because my credit is pretty bad. Thank you Edmond Hyundai.

lorriecorbin

Jun 13, 2011

The salesman kept giving me the run around and trying to sell me something I did not want. He sent me the rudest email you can image in a professional setting, claiming I wanted all the bells and whistles but didn't want to pay for them and that my problem was my credit - in all caps with exclamation points. I complained to his managers and none of them responded. A very unprofessional encounter. I found exactly what I wanted at the price I wanted with no trouble getting financed through Bob Moore Mazda. Thank you.

Rmcdaniel

Jun 9, 2011

I purchased a 2011 Hyundai Sonata Turbo Feb 11, I took to Edmond Hyundia for the 3K mile oil change. The technicial left the oil cap was off, which I found after a 150 mile trip the following day by the Large amount of smoke coming from under the hood while driving. While on vacation I replaced 3 1/2 quarts to show close to full on the dipstick. Took the vehichle back to Edmond Hyundai to get the engine cleaned, another oil change, and hood liner (which was still dripping with oil 5 days later) replaced. After a 5 day business trip which I drove the car, I had smoke rolling from underneath the hood again; this time it was a oil drenched strip of sealant which the adhesive had let go and was hanging and laying on the exhaust manifold. While tieing up this strip I found a 8 to 9 inch screw driver tool used to replace the roof liner laying by the battery under the hood.So, not only with the possiblity of ruining the engine with driving without or low oil, today I had a good possibility of the car catching in fire with a oil drenched piece of foam hanging and laying on the engine manifold. To make it all worse was the High possibility of the screw driver tool either falling and lodging into the engine belt system or even worse falling through the engine and either punchering the gas tank (nice explosion) or bouncing behind the car and causing a fetality of others. I explained today to the service manager that it's a shame when you purchase extended warranty which should be for self assuance, but now expect it will be needed to protect myself and the vehicle from the certified dealership for Edmond Hyundai's mistakes. I purchased the additional plan for maintainance to be performed at the dealership to protect myself against this type of stuff happening from a jiffy lube, quick lube, etc.... I'm definiatly rethinking my decision to both purchase the car and entrust the dealership certified technicians to perform basic maintanaince.

Jack Gert

May 28, 2011

We were met the minute we pulled into a parking space by Sean Miller, who was able to answer any question we had. He was very professional, friendly and knew his product. We had a test drive in a Sonata Limited and fell in love with this model. We wanted a color (camel pearl) of Sonata Limited that was not in stock; however, one was located and we were told that it would be in in a day or two. Because of local storms the few day became four days before it was at the dealers. Sean kept us informed of every hold-up and we picked up the car Saturday morning, May 28, 2011. The finance managers we encountered were very professional, too. In our 48 years of purchasing automobiles, this was the best experience we have ever had.

emartin8687

May 24, 2011

I fell in love with Edmond Hyundai from the second I walked in the door. The people there are so respectful and kind and they really care about their customers. My salesman was Michael and he is by far the best salesman I have ever bought a car from. I never felt pressured or rushed into buying a car. I found the exact car I wanted and was driving it the same day. Wonderful experience! I would recommend Edmond Hyundai to anyone!

ed007

May 23, 2011

Very pleased with the purchase price and personnel. All levels of this process were pleasant. Salesman offered to bring vehicle in out of the weather; test drive was good. Shown all facilities and accommodations; fun atmosphere, while still being professional.

April_H

Mar 8, 2011

Great place to buy a car!!! We tried to purchase an Elantra at another dealer and were told that they could not find the exact color package that we wanted. So, we called Edmond Hyundai and they found just what we wanted. We had our new Elantra within 24 hours!!! Truly Amazing! Thanks Phil !!!

lnolen

Dec 23, 2010

This is one of the best new car buying experiences I have ever had. No stalling around between salesman and manager. We came to a quick agreement and bought a Tucson. Love the car and the experience. Thanks Michael. I will refer all my friends and family to you. We already have 4 family members that own a Hyundai!

karon sauer

Dec 14, 2010

My husband and I decided to just look at a hyundai. The sales manager Bryce introduced us to Mr. Stell, salesman. This happened to be his first day at the dealership. He was very knowledgeable . I noticed the Sonata in this Pacific Blue color and he took us for a drive and then let me drive. He explained all the bells and whistles on the car. They gave us a good deal and after the paperwork, we happily drove home./

Rmarksime

Dec 13, 2010

Outstanding experience!! Terence became a friend to me, they did everything I could ask for and more. Michael helped me get my tech devices working the next day, I feel very comfortable with my new car. Working with me to get my new beautiful Sonata was not stressful as I expected, but instead a pleasure to me and my family. My family and I are thrilled with our new car and Edmond Hyundai.

dmoore5506

Aug 8, 2010

We purchased a 2003 Toyota Camry from this dealership. Terence and Nathan went above and beyond their service to us. Terence promptly sent pictures and conducted a follow-up phone call the next day. Nathan inspected the car for us detailing over the phone the condition of the car inside and out since we live out of state. We drove 2.5 hours to purchase this car and we were thrilled when we saw the car. The car was everything that Terence and Nathan described to us. Thanks Terence for the full tank of gas. Nathan even checked in on us when we were at the dealership and the receptionist made us feel very welcomed. Thanks Edmond Hyundai!

Josephg

Jul 26, 2010

Edmond Hyundai is a good car dealership. They focused on us as customers, and addressed all of our questions. In finance they went over all the paper work very detailed. I left the dealership with a great feeling. I gave such a good rating because I would not have changes anything.

Mailman009

Jul 17, 2010

The 2010 Santa Fe is an incredible vehicle. Edmond Hyundai found me the perfect vehicle, and gave me a very good price. They were very easy to deal with. They offered me a coke at least five times. I will 100% go back and use there service department. Thank you Edmond Hyundai!!!

Tsonnersb

Jul 10, 2010

Edmond Hyundai has sold my family three cars now. This is a very easy dealership to do business with. They answer all your questions and focus on the customer. We tell everyone we know about Edmond Hyundai. We will keep coming back to this dealer. Thx

markcash

May 25, 2010

This has been the BEST car buy of my life!!! Eveyone at Edmond Hyundai was helpful nice and made sure that all of our needs were met. They bought us dinner as our deal was late at night and our kids were getting hungary, they got us a great deal on our new 2010 Hyundai Sonata, and a better APR then our own bank who we have been with for over 10 years. If you want a GREAT deal at a Great Dealer don't go anywhere else but Edmond Hyundai.

acficek

May 25, 2010

I had a Wonderful Experience at Edmond Hyundai. I found my car online at Autotrader.com, called to confirm that the vehicle was still there and purchased the vehicle that same day. I love my new BMW!! I will definitely recommend this Dealership. They understand that todays customers want instant gratification and no gimmicks.

DerekJ

May 22, 2010

I just purchased a 2005 Toyota 4Runner from this dealership today. And although I am pleased with the price agreed upon for the vehicle, I am very dissatisfied with the level of customer service. But, before I tell you about this experience, I want to share my experience from my last two vehicle purchases. I purchased my last two vehicles from two other local dealers. Of course all of the sales staff was nice, but they remained that way from the beginning of the experience all the way until I was walked out the door to my new car by the salesperson. Somebody from the dealership transferred all of my personal belongings from my trade-in to the new vehicle, while paperwork was being processed. And both times, I left the sales lot with a full tank of gas in the vehicle. My experience at Edmond Hyundai was quite different. My salesperson was a gentleman by the name of Eric Butler. Mr. Butler was a pleasant man, but he is trying to sell me a car. At times throughout the process, Mr. Butler was extremely confused about the basic mathematics of the transaction. At one point, I had to explain to Mr. Butler how negative equity is added into the asking price of the vehicle. This is something he should have known. Of course, I was offered something to drink, or a snack, but BIG DEAL! So they give you a couple bottles of water that cost them $.13 a bottle. I am looking to spend thousands of dollars on a car. Once we got down to negotiating a deal, another guy by the name of Bryce Rhoads enters the picture. I believe he is a sales manager. Since I was doing the majority of this deal on company time, I had to do some of the negotiating over the phone. At one point, I was told by Mr. Rhoads that he would call me back in 20 minutes to let me know if they had accepted my offer. Mr. Rhoads never called me back, but Mr. Butler did, an hour later......when he finally got to work and there was a message to call me back. Eventually, an agreement was made, but not before I was pressured to let them try and finance me, irregardless of the fact that I had already secured financing. I signed all the paperwork in the afternoon and was told that when I came back in this evening to get the vehicle to call them first and let them know I was on my way. I was told that they would have the vehicle waiting up front and that I would be in and out in just a matter of minutes. Of course, when I get to the dealership, I was asked to wait in an office for my salesperson, who was busy with another customer. At this time, Mr. Butler's helpful attitude was gone. Now don't get me wrong, he wasn't unpleasant, but now that the deal was made, there was no need to continue the "I am here to help you" charade. He still seemed distracted or confused about closing the deal. Instead of making a copy of my insurance verification, he photocopied the business card of my insurance agent. I had to point this error out to him. When he asked for the keys to my trade-in, I told him that I needed to transfer some belongings to the new vehicle. He tossed me the keys to my vehicle and told me to pull it around the front and start transferring my stuff. When I asked him where the vehicle was parked, he decided it would be easier if he just went and got the vehicle himself. At this point, I have been at the dealership for almost an hour. Before I could leave with the new vehicle, I still needed to give some documents to the finance dude. When the guy finally comes over to me, the first thing I noticed was the size of the face on his wristwatch. This thing looked like a a tub of butter with wristbands. Dumb!! The guy was young and strutted around with a very arrogant attitude. Also, he never even introduced himself. He just asked for the paperwork (which was the document that got them paid), thumbed through his file for a second and said I was free to go. Not even a "thank you for your business". When I left, nobody walked me to the vehicle and nobody even thanked me for deciding to do a business transaction with their dealership. Oh, and the vehicle that I purchased only had 1/4 of a tank of gas. My trade-in had a full tank! Clearly, this dealership is only interested in one thing......your money! Once a deal is reached, you are no longer important. Even though I know I got hosed on my last two car deals, at least the guys made me feel important throughout the entire process. Now, I am probably not going to lose any sleep over the way I was treated at the end of this car buying experience, unless the damn thing starts breaking down in a couple of weeks. I feel that if the car is not a lemon, I got a pretty reasonable deal. But, based on the way this deal was finalized, I will probably never buy another vehicle from Edmond Hyundai and I certainly won't recommend them to anybody else.

Joann Wallace

Dec 10, 2009

I just wanted to tell the EDMOND HYUNDAI STAFF that they are awesome, We have never had service like they provided. I have already been telling my friends and family how good we felt about buying the Azera. It is luxury all the way and we has no idea that Hyundai had such a car. My HAT is off to you. Thank you for your service and keep up the good work.

nwolgram

Dec 3, 2009

This was one of the best experiences I have had buying a vehicle. I would bring my friends and family here. They opened the door for me everytime I came in and out, and they offered me water at least seven times. Everyone there was so friendly. They really focus on good customer service. They really took the buying experience to the next level.

tyadcock

Nov 21, 2009

When I boutght my new 2007 Accent from Edmond Hyundai I was naieve. I had a 2002 chevy pick up that was worth 6,000 for a trade in. I owed 3,000 on it. The reason I bought this car was because me and my wife had just had a baby. About three months after I bought the car it started breaking down. The car broke down 3 times in a year with the same problem each time. On the last time the car broke down I wanted to talk to the store manager Mr. Patel. I brought a tape recorder with me because when I had bought the car they told me the car was $12,000 when I asked if there was anything I could do to get the price down they said they would give me a $500 discount for active duty military. Then they told me that THEY would pay off the rest of my loan on the pickup I was trading in. Well they didn't. They added the $3000 to my balance on the vehicle. So at this point I didn't trust them. When I spoke to Mr. Patel I requested that they give me a new car with no additional charges due to the vehicle they sold me being unreliable. Mr. Patel said they could sell me another vehicle and my payments wouldn't change. I then told him again what I expected and also said that if I didn't get what I wanted then I would get a lawyer and file a lemon law lawsuit and that I didn't want to take it that route. Mr. Patel then stated that there was NO lemon law in Oklahoma. I then told him that there was lemon law in Oklahoma and that I had recorded him lying once again. Mr. Patel then told me to leave the premeses. I asked him why I had to leave. That I was not making a scene or using abusive language and that I just wanted what was fair. Mr. Patel then told me to leave again without explanation. I then asked him how I would get my car that was being repaired at thier service area. Mr patel said they would bring it out front. After waiting for about 10 min. for my car I walked to the service area to get my service records from each time my vehicle broke down. As I was in the service area Phil Wartley approached me and told me to leave. I then stated that I would leave when I got my records. He sated that they would mail them to me. I then said that I did not trust them and would get my records and go. Phil then walked to me and bumped my shoulder telling me to leave. When I told Phil that if he touched me again I would file charges on him he began to cuss me out and threaten me. I then left but tryed to call to get the General manager's phone number. They stated that they could not give it to me and hang up. Phil then called me on my phone and started to threaten me verbally saying that he was going to call my commander and that I would be hearing from thier lawyer. The lawyer for Edmond Hyundai then sent me a letter stating that if I do not stop calling and "harassing" Edomd Hyundai then they would sue me and call the cops on me. Then when I went to a website to file a lawsuit for lemon law, they assigned me the lawyer that represented Edmond Hyundai. After all of the crap that Edmond Hyundai put me through I just went to Eskridge Honda and bought a used car which they gave me an EXCELLANT deal. They even gave me more than what I owed on the Hyundai. Edmond Hyundai is VERY UNETHICAL, ILLEGAL, IMMORAL, RUDE, UNPROFESSIONAL, SHADY, MISLEADING, COWARDOUS.... every bad word you can think of. DON'T GO TO EDMOND HYUNDAI!!!! They are the devil.

Fast Title

Sep 13, 2009

We Fast Title And Finance Inc 4334 W. Waters Ave Tampa, Fl. 33614, Purchased a 2004 Hyundai Sanata on 08/25/09 from Edmond Hyundai 14137 N. Broadway Extension Edmond, Ok 73013 (405) 478-8777 This was an Internet sale and the sales rep. was Michael McPherson. We were very clear to Mr. McPherson that the SUV not have any paint work.Mr. McPherson assured us that their was none. We then bulled an Auto check that indicated that the SUV had been in an accident at one point and that it also had a theft history. We then called Mr. McPherson and informed him of our findings. Mr. McPherson was shocked he guaranteed us that the SUV had no paint work and he had been with the company for 5 years and was confident of his experience. I did tell Mr. McPherson that if I received the SUV and it was not right that I would complain. I receded the SUV a week later and it had paint work on the drivers side rear door and on the quoter panel. No way this could have been an over sight the clear was pealing.I contacted the Sales Manager Nathan Glaban and explained the situation he did tell me that the SUV was only $4000.00 with high miles and we understand that but it would have been a deal had it not had paint work , Mr. Laban told me that he would get back to me after speaking to Mr. McPherson. It has been a week now and still no call. We understand that the SUV is a used vehicle this is my business I ship cars over seas and the only stipulation that my customers have is that the vehicle have NO PAINT. I am stuck with this SUV because of a LIE. someone wanting to make a sale at any cost.I am a very unhappy customer

stg674

Jun 6, 2009

I bought my 09 Sonata that I saw on www.edmondhyundai.com. This dealership is very straight forward. They answered all my questions, and did not play any games. They offered me drinks a half a dozen times. Finance was very easy to work with. This dealership is definately one that focuses on good customer service.

RCLASS

May 15, 2009

OK, were do i start? My husband and I went on on April 18, 09 to purchase of first new car. when we got there we was greeted by a salesman. He asked us what we were looking for and we told him that we needed to be able to keep our payments within a certain price range. We found the 2009 Elantra and I fell in love with this car. We then went inside and sat down to discuss our options. He left to talk to the manager and came back with a couple of options. We decided on the 60 month option and he had us sign the worksheet that he wrote on and sent us to finance. We sat with the finance department and of course they offer you all the extra warrenties. We asked him if we took the extended warrenty would the the payment change or the length of the loan change. He told us the payment would go up alittle but not the length of the loan. My husband asked him three or four times throughout the conversation, are you sure and he said yes. So we agreed, signed the paperwork, and left with my new car. Then last week we get our payment books and the loan is for an extra 7 months. So I called to talk to the finance guy and he was at lunch so i left my name and number, couple days later, no call, so i called a couple more times and still no returned phone call. Then my husband and i went down there thinking maybe we could talk to him. Well of course it was his "off" day. So we asked to speak to a manager. Well we were told that he had already left for the day. We asked if he had a General Manager and he actually told us that he lives in Florida and we cant talk to him. We spoke to another person in the finance department and explained to him what happened. He told us that he wasn't there so he cant not speak on the other guys behalf. He told us that the loan had already gone to the bank so there wasn't anything he could do about it. He asked us what exactly was it that we wanted. My husband said we just want you to "make it right" He told us that he would have to talk to the mananger the next day and asked me to call him back around noon. I called him back the next day and asked him if he had talked to anybody. He put me on hold for a few minutes and then got back on and then asked me "what exactly do you want us to do?" I said just make it right. I know you cant go back on the loan but at least make it right. He asked me again and I told him it shouldn't be about what we want them to do it should be about what they want to do to make it right. He then put me on hold for a few nore minutes and when he came back he changed his attitude and said you know you signed the paperwork, the loan is at the bank there really isn't anything that can be done. By then I was amazed at the run around we were getting and said you know what forget about it. It's apparent that nobody cares that we were done wrong and nothing is going to be done about it. I told them that we will not ever buy another car from them, we will not bring my car in there for service and will NOT recommend them to anyone!!! He started acting like he cared and said no we dont want to lose your business let me see what I can find out and I will call you back. Can you believe, I have yet to receive that phone call.

RippedofAtEdmondHyundai

Mar 6, 2009

We were victims of Spot Delivery Scam and financing fraud. The dealer was the most unethical, unprofessional and unlawful that I have ever experienced in my 40 years of car ownership. We lost our trade in, the car we were "approved" to purchase and thousands of dollars in CASH!We now are forced to hire an attorney and hope to prevent others from being robbed by these crooks! BEWARE! PLEASE!

missoni

Sep 22, 2007

Worst buying experience in my life.My family went in looking for an 2007 AWD Limited Santa Fe, which was unavailable at the dealership. They tried to sell us a FWD however I was taking none of the "Oklahoma doesn't require an AWD" talk. I test drove a FWD and the dealership was able to locate an AWD in Texas. They brought a price to the table, which we assumed was the MSRP of the car. They gave what appeared to be an excellent deal on the car and so we decided to take the deal and the dealership said that the car would be here in 72 hours. I came home and found out that the car's actual MSRP was much less than what they said it was. I called the dealer and asked where the extra charge was coming from. The salesperson was unable to give me an answer.A few days later they call us telling us to come in and they would "try to come to a deal," however, all they tried to do was reason that the price that we were paying was good, telling us that the extra charge was coming from the freight charge (and later they told us it was the service charge for cleaning the car). Also, the car never came to the dealership in the 72 hours that they said it would.We sent a letter stating that because the car has not come in the 72 hours that they were breaking the terms of the verbal agreement and therefore we would not be buying the car. Also, we stated we wanted the trade-in car back in it's original condition.A few days later they called us and basically told us that we had to pay for the car before they would bring it to Oklahoma and because we haven't paid the 72 hour deal was invalid! Eventually, the sales manager, Phil, said that they would take us to court if we did not make good on the deal. Now, not 24 hours later, they tell us that we can come and get back the trade-in car.When we got there, the sales manager and the dealers all treated us as if we were the wrong doers. When we asked what happened to the emblem of the car, the sales manager told us to get out because he didn't want to talk to us anymore. The general manager wouldn't even see us!! In less words they told us to get off their property or they would call the police.