Used Cars for Sale at Exclusive Motor Cars in Randallstown, MD

Rere

Nov 17, 2016

GREAT experience from start to finish.soon as I walk on the lot I met mr Boyd Myron and Hank Johnson who assisted me with my purchase. Thank guys for my Nissan.reavis for life.

grahamski2323

Nov 15, 2016

They did not try to sell me something I didn't want. They respected my opinion and tried to get me in and out of the dealership with my new car as quickly as possible. The prices were already decent and they even gave a discount the second time I came back as a thank you for repeat business (I bought a car there and then someone totaled it within 2 months, so I had to go back. They even had another car that was exactly what I wanted). Joshua is a great salesman, I recommend him to anyone looking for a good car.

denise Ann henderson

Nov 12, 2016

My experience with this dealership was excellent . my sales rep was Mcween has was very nice and made me feel comfortable. He worked diligently to get me a deal and I appreciated that. I would recommend him to all my friends. He is an excellent salesman.

Saquoya

Nov 12, 2016

So yesterday I bought my car technically for the first time on my own and I had the best experience ever. I really thought that I was not going to get a car based on my car shopping early that week l. I have ok credit, could not put that much down but they work with me and my limit. I had a real good team behind me which are Mr. Hank and Mckween. They were so awesome and polite to me and had excellent customer service. They did not let me down, they told me you going to walk out with a car today and with the grace of them and God, I did!!!!!! I have a 2013 car with low mileage and I'm so excited. I will definitely come back for my next car. Thank you so much exclusive motor cars!!!!

Burnie e Hamilton

Nov 11, 2016

Help me find the right car with my budget. Even assured in helping me take the rental home. I was very pleased with service. Rolland is great.

cutereeree42

Nov 7, 2016

I had come in all upset and ready to settle for a car that I was not happy with at all ,but I spoke to Josh and he talked to the manger Hank about my car dilemma. They were able to get me calmed down and feeling a little better about my options. In less than 2 days I brought in all that I was requested to do and they got me the car I wanted exclusive motors are really working for people

Scrappy123

Nov 7, 2016

Best place to buy a car at if anybody need a car I love how my car drives and good deal over everybody work with you if anything happens

Ladywomen

Nov 6, 2016

I had a good experience and we had problems but we found a way to fix them and work through them. My dealer was Cedric and josh they where excellent helper .

Horace Baker

Nov 5, 2016

Fast and friendly customer service. Took time to ensure everything is working out in favor of the buyer. He has patience with the buyer when buyer is getting information that required.

africa17

Nov 4, 2016

These guys are legit and they work fast. Really 5 stars, couldn't have worked out better for me. I didn't have credit established yet and I still got payments in my range and the car I wanted!

Kool

Nov 3, 2016

Thank you mcween and Mr hank for doing a awesome job with getting my deal done..this is my second car with exclusive motors n they never fail with doing a exceptional job...

Sunshyne

Nov 2, 2016

This is my second time purchasing a car/truck from Exclusive Motors and the experience was great and exceeded my expectations! The entire staff work together to meet my needs! I would recommend that you give Exclusive a try for ALL your pre-owned car buying needs!!

Sophia

Nov 2, 2016

This is my second purchase from Exclusive Motors. The sales person Mcween was patient and very helpful. The finance managed worked hard to get the best finance rate and coverage for my vehicle needs. The owner make sure all of his customers needs are meet! This dealership can help any type of customer who wants to purchase a pre-owned vehicle ! Thank you Exclusive Motors!!Sophia

LK

Oct 31, 2016

Cedric made my car buying experience very pleasant and hassle free. I personally do not like the car buying process but working with Cedric changed my whole perception. If you interested in purchasing a vehicle, Go SEE CEDRIC

DaShawn Thompson

Oct 31, 2016

My sales person Mr. Egboh wasn't overbearing,he was very good with giving me the space to allow me to take my time to view cars to see what I was interested in purchasing. He was quick to acknowledge me when I arrived at my scheduled time, and call prior to confirm my appointment. I was a very satisfied customer.

ovaseer01

Oct 29, 2016

After being turned down for my bad credit from numerous dealerships, I went to Exclusive Motor Cars on 4660 Reisterstown Rd in Baltimore, Md. 21215. I had the pleasure of meeting Mcween who was one of the salesmen there. He let me use his computer to get some of the documents I needed that I didn't have with me. He was patient with me, walked me thru the entire process and made sure that I left with the car I wanted and not just what they wanted to give me. He really made me feel comfortable and human. Not like most dealerships who just treat you as well as your credit score. If you're looking for a quality vehicle with affordable payments whether your credit is great or not the best, then I strongly suggest you go to Exclusive Motor Cars in Baltimore, Md. And make sure you ask for Mcween!

Jackson12

Oct 29, 2016

Rolland/James were amazing. Three years ago I purchased a car from Exclusive Motors a 2010 Altima. They put me in a new ride ASAP. Last week 10/22 my 2010 Altima was totaled. I needed a new ride ASAP. I contacted Rolland 10/29 a week later at 11am to see what he can do to help. My rental was being cancelled in a few days. By 2:30pm I was riding away in my new ride a 2012 Maxima thanks to Rolland/James exceptional customer service. Another satisfied customer. Thanks guys

barof

Oct 29, 2016

I would recommend the guys over at Exclusive MotorCars to my family and friends they were nothing but great to me and made sure i did not pull off the lot without being completely satisfied.

Brittine1love

Oct 28, 2016

Josh is amazing Dealership is fantastic love everyone there.Josh will get you into a car ASAP.WE LOVE JOSH and Exclusive Motorcars!!!!!!!Thx Josh again EXMC on fleek!

Aebrooks

Oct 28, 2016

They were professional , friendly and fast. The cars were nice and clean. I'm glad I choose them for my first car. I plan on continuing my business with them for along time.

Car1233

Oct 28, 2016

This was my first time buying a vehicle and it was the best experience ever. Rolland and Hank made me feel at home. They were very nice and didn't let me leave until I had a deal. They explained everything to me in detail, answered every question I had plus more. I recommend them to anyone.

Destiny16

Oct 28, 2016

Sold the car I really wanted but helped me find a better one,ended up leaving happy,so we all won in the end! The dealership made a sale & I got a car.

Tra2013

Oct 28, 2016

Cedric and Rolando, are good at what they do and know what they know. They are very professional and they make you feel comfortable about buy a car. They make sure you leave feeling happy and satisfied. I would recommend these two to anyone. If its safe to sale everyone here is very professional and i would recommend anybody to anyone in here. The detail guy orlando, does an excellent job on your car he is very respectful as well as professional. This is the place to come to get a car.

Njoki60

Oct 27, 2016

Staff were very friendly, courteus and helpful. They were truthful providing carfax report on the car, and their prices are competitive. This was my second purchase and l would return for a third one.

Mcmuffin

Oct 26, 2016

Customer service is always on point. Very friendly environment. Especially Cedric and Rolland were really friendly and knowledgeable about sales. The sales area was clean and safe.

Adaria Bunch

Oct 26, 2016

THIS IS MY 3RD TIME PURCHASING A LUXURY CAR FROM EXCLUSIVE MOTORS. I HAVE PURCHASED A HONDA COUPE, A BMW COUPE, AND I JUST PURCHASED A MERCEDES TRUCK. EVERY CAR HAS BEEN IN GREAT SHAPE AND HAS NOT NEEDED WORK FOR MONTHS. MCWEEN IS THE BEST AND VERY FUNNY.

Qiara Johnson

Oct 26, 2016

Mcween met all needs and the understood my urgency of getting a new vehicle, I def would purchase from Exclusive Motors again and refer them to family and friends

Amanda

Oct 19, 2016

Exclusive Motors went above and beyond to make my husband and I happy. I highly recommend that you get your next car at Exclusive Motors.

Max

Oct 18, 2016

Before coming to Exclusive Motors I was ready to give up the car search. I was frustrated and annoyed by the entire process. When I arrived at Exclusive Motors the environment was welcoming and all the staff members were friendly. I worked with Josh and James they were knowledgeable about the car and financing process. They made this car buying experience pleasant. They were able to work with me and get me into my dream car. I would recommend Exclusive Motor Cars to anyone.

Sharese Elmore

Oct 17, 2016

Exclusive Motor Cars is a Car dealership I would recommend to anyone. Everyone there has excellent customer service, soon you walk through the door you feel welcome. I was helped by Josh and he was an awesome sales person who made sure I was helped and assisted with all my concerns and questions. He also make sure you keep a smile on your face with nonstop laughing. I would truly recommend Joshua Tomes to be the sale associate to who ever I recommend to exclusive motor cars.

LCC030

Oct 15, 2016

I enjoyed my experience at exclusive motor cars. They were very helpful and gave us great service. My brother and I have both bought cars from this dealership. I reccomend them 100%

Fthat'sgood

Oct 14, 2016

Josh and the rest of the exclusive motor cars team made buying a car easy . I recommend anyone here, I was about to take my time to find the right car for me in a professional atmosphere.

Mercedes glk350

Oct 10, 2016

Exclusive Motorcars took care of me as soon as I set foot on the lot. Rolland worked hard to get me in the truck I wanted. I would recommend this dealer to anyone! Cedric made sure I was comfortable and everyone was friendly. A+++

T. Nicks

Oct 6, 2016

This dealership is very polite and generous. They take their time to make sure you are getting the best deal! I am thoroughly satisfied.

New Lexus in Southern MD

Oct 6, 2016

I am very pleased with the service I received at Exclusive motorcars. The staff is genuinely friendly. Thanks to Rolland and James M. I was able to get the car I wanted with minimal stress. I am happy with my purchase and glad I made the decision to buy my new wheels at Exclusive Motorcars.

BEVEINE

Oct 3, 2016

A few Saturdays ago, I walked in this dealership undecided on whether I should buy a car or not. I was not going to buy anything because I am a stubborn young lady who is very meticulous and hard to please;however, I had the awesome privileged of meeting Rolland Owusu-Ansah, he is car salesman. Rolland was sincerely genuine, friendly, and honest. His customer service skills and honesty moved me. I am very happy to say that I bought a car because of Rolland, and I am very, very happy with my Totoya Camry. It drives very well. I am proud driving it. I highly recommend Exclusive Motor if you're considering buying a car. They will treat you well, but if you really want to feel special and be taken care of please ask for ROLLAND. He will walk you through the process with integrity and superior customer service. He will help you get the car that is right for you, so go there today. There is a car at Exclusive Motor with your name on it!! Ask for Rolland.

Crob

Oct 3, 2016

Rolland and James was really good and efficient.. They helped me along the way.. Definately come and check them out. If you need a car let them hook you up.. They will have everything you and is ready to go

Mike Wilkinson

Oct 1, 2016

I stopped in to look at a car that I could only find at this dealership. Was greeted by cedric and went through the process with him. After also getting in an accident I needed to get in a car asap. They made this happen very easily! Drove my car off the lot after only a few hours. Thank you! Awesome service!

Ten1

Sep 29, 2016

Rolland was very quick and awesome. He made my experience very quick and I didn't spend a lot of time at the dealership. I came with a co signer but he got the deal done without a co buyer. I love this dealership and will definitely recommend you guys to everyone. Thanks Rolland!!!

Ebony35

Sep 28, 2016

Josh was an amazing sales person he was very helpful for the entire process he went above and beyond to make sure that I was helped and assisted with all my concerns and question. I would truly recommend Josh to be the next sales associate for any of my friends or family members.

Shanee B.

Sep 28, 2016

Mcween was the best salesman to work with. He made my car buying experience easy and stress free. I'll definitely work with him again in the future.

Kris

Sep 26, 2016

Josh was very helpful and assisted with putting on my tags. Although not, having a drill he was very efficient and skillful. I appreciate his hard work.

1mandela

Sep 26, 2016

Rolland has excellent customer service knowledge of the vehicle and pushed forward to get my fiance and I a great rate for our 2014 Acura

Prayers2

Sep 22, 2016

Staff is wonderful! !!They are the best,very committed,effective and patient.Very wonderful they take time with you.They'll accommodate you everytime you come in.They treat you like family and they are apart of my family now.#allsmiles

JayF2016

Sep 22, 2016

Just purchased a used Hyundai Elantra from Exclusive Motors and had a great experience. Rolland Owusu-Ansah was great to work with. He was fast, courteous, and found exactly what we were looking for. He and Muna Chongo were wonderful to work with. They provide a great price, and made the whole process quick and easy. Tanya Adcock was quick and straightforward with the financing options and signoff process. We are from out in Carroll County, but would recommend the drive in to go to Exclusive Motors to anyone interested in a great car buying experience!

Aurlenota26

Sep 20, 2016

The exclusive motors team was very fair and very helpful with me choosing and buying my first car Cedric was very understanding and he stayed even after the dealership had closed and made sure everything was set in stone, the exculsive motors team also detailed my car and the process for my tags was handle expeditiously. I am recommending this awesome dealer ship to my friends

Aruba1

Sep 15, 2016

In less than 5 hours I browsed the internet, discovered this dealership, sent a text message making my request known, received a call back to come in, and was able to drive off the lot in a car!!....these guys are really great, work hard to make you happy, and get the deals done!!...They really went above and beyond and everything was done with a sense of urgency from the moment my text message was received!!... Shout out to Mcween and Hank for making it happen and going above and beyond to make my experience a sincere and comfortable one...I am definitely going back and sending friends!!...You guys ROCK!!

Kimberly Madison

Sep 12, 2016

I received exceptional service from my car salesman Joshua Tomes as well as the finance representative Mr. Hank Johnson. The entire process was seamless from the beginning to the end.

Joe

Sep 9, 2016

He was very nice and professional. He helped me as if I were his own family. On top of that he went above and beyond to ensure that I was mobile. I would recommend you ask for him when you visit this dealer. Very nice and clean vehicles.

Anthony Boxdale

Sep 9, 2016

My sales representative Joshua was the best he was very professional at all time I ready like this guy he's the best and I would come back.

B2016

Sep 3, 2016

My sales associate Josh was very informative and not negative to my many questions about the car. That made me feel as if he and this company were of great ethical standards. I would recommend Josh.The finance rep Tanya was amazing as well, and she was the same way in giving compassion, kindness, and honesty.I would strongly recommend this dealership to others.

AMarguarita

Sep 2, 2016

I had a very good experience. Cedric and Mr. Brown were very helpful. The process went fast compaired to other dealerships I have been to .

Tanya foster

Sep 2, 2016

I have had the pleasure of working with Hank and Cedric to purchase my vehicle. My situation was challenging, however they were able to help me in a timely and professional manner. I would truly recommend Exclusive for your car buying experience.

Yukonowner

Sep 1, 2016

I will be honest, when i first saw the dealership on line i had my reservations but upon entering the dealership i was greeted by several members of the team. After being transported to the second lot where the vehicle i was interested was housed, and test drove the car, the sale people ensured I didn't leave without a fair deal and assurance for my buy. Please give these guys a chance if you are in the market.

Davone720

Aug 31, 2016

Second car from here great service from both josh and James.. Was able to work a good deal on my new Audi. Held it for me till I off work.

Toya09

Aug 30, 2016

He was nice and work with us to get the deal that was right for us I was a hard bargain but he got the job done and would stop until he got us in the car we wanted

Rnoldclark

Aug 27, 2016

I am a repeat customer at exclusive motor cars bought my previous car from E, and i just got another one from my boy Mcween.He really got the job done for me!I recommend Exclusive Motorcars to anyone and everyone looking for a vehicle.Thanks again Mcween!!!!!!!

Michael40

Aug 24, 2016

Customer service was very excellent and I would recommend this dealer to anyone. Thanks to Joshua who was a great help. I will always recommend this dealer.

Do4self

Aug 24, 2016

My experience was wonderful and they truly care about the customers. I would recommend this dealership and look forward to doing business with this dealership in the near future.

Gs350

Aug 23, 2016

Hank and Rolland and mcween got me in my dream car and the best interest rate on my loan. Everyone was friendly and courteous. There selection of cars is like no other and they will work hard to get you in the vehicle that your looking for. Thanks again to everyone!

Beasy

Aug 20, 2016

I went in just to see if I could qualify for a car. I had picked out some Toyotas that I was interested in. I was greeted by the staff. They were all down to earth ; Not the typical uptight, walking around with a stick in the butt type staff. So I was helped and had a discussion with one of the bosses just to see what was available to me. he told me my options and then he was like, "You could possibly get a Lexus if you wanted." I smiled ear to ear. Now, I am always skeptical so I didn't believe him. I had no real credit history and I had just started my job. So we agree to meet the next day. And right before I leave he tells me if you come tomorrow at 9:00 o'clock I will call around to banks for a loan for you. just bring your title for the mustang. So, I'm like "bet". I come in the next day and I wait for a bit to see what the banks say. I felt like down time. I'm not gonna lie I got a little pissed because it was taking to long and I had to be somewhere. I thought they were just pulling my leg a little too long. I get called in again and he finally tells me wassup. that the first bank denied me. No biggie. Tells me to come back Monday...its Saturday. ----------------I go to work Monday and forgot my phone at home. Once I get home I saw that I missed a load of phone calls and that is unusual because nobody likes me enough to be calling like that except for my grandma :) I go to the dealership and they are like you got it!!! I'm like man, how much are these monthly payments gonna be. I just knew they were "playin" me and to my surprise they were not "playin me" and the monthly payments were lower than I wanted and they even gave me the Carfax without me asking. The only thing that was wack was the amount that I was gonna have to pay for insurance. The xxxx insurance people get you coming and they get you going. But anyway, just like that I drove off in my 09 es350. Shoutout to James and Mcween but watch out for Cedric, don't cross him, he's to strong to just be a car salesman. P.S. I left one star out just because I'm "petty" like that. They deserve 5 stars.

Janel78

Aug 19, 2016

Ask for Josh when you go and get your next car he makes the car buying experience painless he's very good at what he does and he's honest I explained to him that I needed to get to work and my time was limited well he told me I would leaving that day Ina car and I would be on time for work and I was with 15 minutes to spare I recommend exclusive motors to everyone

Tberry056

Aug 19, 2016

I love exclusive motor cars. My salesman Rolland did an awesome job. He was very patient with and answered all my questions. Hank the finance manager did an amazing job for getting a good rate with warranty and gap. Definitely will return.

Melvin W Christian

Aug 18, 2016

Good dealerships ,if u got bad credit try it they will work with u but u know gotta be willing to put some money down !!! So they can get the bank to work with u !!!

Elmore

Aug 17, 2016

He was so helpful and kind to make sure I leave out with a new car Thanks Josh you are the man!!!!!Best place to go to in the Metro area hands down.Couldnt have asked for a better salesman or company.

Bria98

Aug 17, 2016

Service was very good and Rolland was very helpful ! Would definitely recommend this dealership to anyone. Very helpful and friendly dealers that will do anything to help as much as they can.

Seshelman

Aug 16, 2016

My husband and I met with Mcween to purchase our new car. He was very informative and patient with us while we made a final decision. He didn't pressure us and was very friendly and personable. James Anderson and James Makia were also very helpful. We actually drove about an hour to purchase the vehicle and the next time we are looking for a car we would not hesitate to visit this dealership again.

myerssp

Aug 15, 2016

I met with Mcween to buy my new car. From the time I walked through the door, he was friendly and personable. He was extremely helpful and relaxed while we discussed the car . . Mcween provided all the information that i needed to make an informed decision. Hank finished the sale also with the same helpful/knowledgable attitude. I definitely would recommend Exclusive Motor Cars to my friends.

mmbjrb

Aug 14, 2016

Mcween and Hank Johnson made this a great experience. They were patience and didn't worry about making a sale! They put themselves in my shoes and was concern about me as a customer! BEST EXPERIENCE EVER!

Kizzy Pretlow

Aug 13, 2016

Rolland was the best sales rep ever...He really helped me pick the car of my dreams...I would definitely recommend Rolland. Great experience!!!! I love doing business with James

Dmorrison

Aug 13, 2016

They're the best I was so in awe how efficient friendly helpful they all were they get the job done and give u options not just put I in any car

Urenee

Aug 13, 2016

My Experience Was Wonderful. I Definitely Recommend this Dealership. My Salesman Rolland Was Very Helpful,Patient And Attended to My Every Need and Request. He Is Awesome !!! Thank you To Exclusive Motor Cars And My Salesman Rolland. I Am A Satisfied Customer. I Will Return

Miss tay

Aug 7, 2016

Just wanted to say thank you once again for making this car buying experience so very positive and stress less for me . everyone listed above made this the very best car buying experience thus far . I've already refered several friends to your establishment. Again thank you ..

Marquis88

Aug 5, 2016

Awesome experience..I would recommend this dealer to anyone. I would like to thank Rolland for the experience.He made my payment extra low then expected. Thanks again

Tartis

Aug 2, 2016

I usually am not the one to write reviews for Good service as I believe that is something a consumer should expect. However, I have to write and give 5stars to my salesman Rolland and Hank the Finance Manager. I had been tirelessly looking for a vehicle i would at least be comfortable with..multiple dealerships, internet ads and stalking salesmen later i found my car online at Exclusive Motors.From conception, my interaction with Rolland was top notch and easy. I came in the same day around 6p.m and by 8p.m., with Hanks knowledge and Customer Satisfaction skills, I left with the exact car I wanted and I AM SO SO HAPPY!!! Even though it was after closing by the time I was done, Rolland even washed my new car for me. Now that's top knotch service worthy of a review. My fiance and I will be back in a few months to get his new car. We'll see you soon Hank and Rolland

African princess

Aug 1, 2016

I must admit Rolland Owusu Ansah and Hank Johnson made my car buying experience stress free and they were both awesome I would recommend them at Exclusive Motors any day

Mo

Jul 28, 2016

They have a fine selection of well-maintained cars, the staff is friendly despite the large volume of customers at any given time. The purchase process was expeditious and efficient.

JD

Jul 28, 2016

Was told about this dealership by a co worker and did everything online. When I arrived I was in and out no hassle Great customer service and my salesman was very knowledgeable they are a very skilled team.

JB Mines

Jul 28, 2016

I found my dream car online(5 times), none of them in our home state. Most dealers won't even return the call or take out of town buyers seriously. We heard back almost immediately from Exclusive Motorcars. Tauqeer Aslam was our salesman, and he was very patient and knowledgeable. There was no pressure to buy, but when we were ready James Anderson had the deal done in minutes, no exaggeration. We are pleased with the total experience and recommend Exclusive Motorcars to online shoppers and out of town buyers. Thanks Tauqeer and James. We love our CL550.

TS16

Jul 26, 2016

My experience here was not your typical high pressure sales experience. I knew what I wanted and how much I wanted to pay (monthly) and Rolland was very helpful in getting the deal done. I spoke with him over the phone about the car I was interested in and let him know what time I would be able to stop by. When I arrived Rolland had the car out and ready for a test drive. He was very helpful throughout the process. I did not spend several hours at the dealership as with typical car transactions. I test drove the car and negotiated (with Rolland and James' help), during my lunch hour and returned to sign the paperwork (which was already thanks to Hank!) and pick up the car when I got off work. The car had been washed and gassed up when I arrived (it was nearly empty on the test drive). Overall great experience.

Nyeemahharris

Jul 26, 2016

Rolland was VERY helpful gave us a low monthly payment and great insurance payments. Understood our situation and worked his hardest to get us the best deal! Would recommend to anyone!!

D Hunter

Jul 24, 2016

Great fun atmosphere, energetic staff. My sales guy Tauqeer was very helpful and if I had a question that he couldn't answer himself he directed me to James Anderson in the finance department who could. Also, the manager James Makia who set up my appointment was very helpful in making sure a last minute request was fulfilled even after I made my purchase. I would definitely consider purchasing from this dealership again before any others in the future. -D Hunter

Mercedez1

Jul 21, 2016

Roland, Hank, & Cederick were awesome. Hank was honest from the beginning. They worked with me and got me in a vehicle. Great place to come to get a car!!! I will be returning in the future!!!

outoftowner

Jul 18, 2016

My salesman was courteous and helpful as was the GM. The vehicle I purchased was priced significantly higher than it's advertised price. When I balked and started to leave, the GM came down to the advertised price. So, other than that, once a deal was made, the service was fine.

Dihema

Jul 18, 2016

Cedrick was a great help with me finding my car I love this place if you go to exclusive motor cars ask for Cedrick

EtTuBrute

Jul 14, 2016

Rolland was amazing . He promised me he could help me with my bad credit and trade in and that's exactly what he did. I am only doing business with exclusive motors from here on out ..

Khiya

Jul 11, 2016

McWeen was my sale rep. and he did everything he could possibly do to help me get a car even with my credit not being so good. Definitely recommend them if you're looking for a car. Thanks a lot!!!

Beres

Jul 10, 2016

Great customer service Rolland Ansah was my sales person and he sure treated me with great respect, everyone that I deal with at the dealership we good and the timing was excellent ,will definitely recommend them if you are looking for a car

Andre

Jul 9, 2016

I went in told them what I wanted and what I was looking for. They put in the car I wanted the color and at a price that could work for me.

dimban

Jul 5, 2016

I purchased used ,Mercedes Benz 2010 CL550/4Matic.Sales rep Mcween make this sale easy and smooth,putting all his effort for this sale to happen.Looking at the rest of the cars they have,I must to saygreat cars with a low mileage.Mine car was exactly like the one I was looking for,with very low mileage.Price was fair,and they were very pro.Will highly recommend to anyone,plus I drove from NJ,over 200 miles,and they help a lot so, I went home with my new car.Two Thumbs Up to the whole team.

Lady1212

Jul 5, 2016

My experience with Exclusive Motors was excellent and hassle free because of Roland. He worked extremely hard on getting me the vehicle I wanted. When you go there, and you should want to go there, ask for Rolland. You won't be disappointed!

Anto

Jul 5, 2016

Roland was very professional, courteous and smiled all the way. He said that he got us and he did. My experience was a very good one . I would highly recommend him and I know that he is a great asset to this company. Thank you Roland:)

Rogillia

Jul 2, 2016

Roland's help and experience with helping me get my Audi truck today was awesome! Fastest time I've ever spent at a dealer! Would recommend him and exclusive motors again. Thank you all!!

Michelle Richardson

Jul 2, 2016

I would highly recommend Roland and Exclusive. He got me approved for a better car than I was expecting. He was friendly and considerate and handled everything for me.

madamedetroit

Jul 1, 2016

I don't even know where to begin with this review because I am so beyond satisfied with the personalized service I received from the staff (particularly Rolland and the Finance Manager, James) at Exclusive Motor Cars. A month or so ago, Mcween sold my boyfriend his dream car and I was amazed at the service and care that he got so I swore that when I was ready to purchase a vehicle I would return. It was with total trepidation that I walked into the dealership because my credit wasn't the greatest. Needless to say, Rolland was so patient with me while I described my situation and my very un-narrowed down list of vehicles I had my eye on. Rolland listened to all of my parameters for choosing a vehicle and suggested one on my list that he thought would be the one. Boy was he right! The moment I sat in that Infiniti, I knew she (yes she, and her name is now 'Gigi Storm') was the one for me. Now came the nervous part. Financing. I'll be honest, the rate and monthly payment I originally got was enough to make me run for the hills, but James worked tirelessly to find me a better rate and payment. I thank God for Exclusive Motor Cars and would reccommend them without a doubt. I am now in my dream car and am a SUPER happy lady! Don't hesitate, you will NOT regret the decision to purchase your next vehicle from Exclusive Motor Cars. I know I don't and now they've got a customer for life!

Milton

Jun 30, 2016

Took a little while but the process was worth it. Worked out a deal and got me into a vehicle.

Adam Harvey

Jun 28, 2016

Went there looking for my first car. Found a great deal on Mazda3. My brother-in-law couldn't even believe how good the deal was. But I test-drove it, looked it over, and had a mechanic inspect it. It was a few years old, but in basically brand-new condition. They really seem to choose good cars there. And their employees are super friendly and easy to work with.

Kevin R.

Jun 28, 2016

Excellent customer service and they work with you. Salesman Cedric made it happen

Delshawn babb

Jun 24, 2016

Cedric and Hank was very helpful thru my process. I would highly recommend them if your looking for a new care and great customer satisfaction.

Wendy

Jun 23, 2016

Roland was very helpful in terms of explaining, the credit process, loan application because I am a first time buyer. I had a good experience and I would definitely recommend the dealership to all my friends.

dhoward310

Jun 23, 2016

I found the exact car that I was looking for the best price.They were nice and friendly and fast. Would definitely go back again and send my friends and family!

neekrich

Jun 20, 2016

This past Saturday I purchased a vehicle from Exclusive Motorcars and was thoroughly impressed with the professional and personable service that I was provided. I worked with Mcween and he made the process easy and painless. I came to the dealership knowing the exact car that I wanted and with three approved offers for financing. Exclusive Motorcars was able to beat that financing with room to spare. At the end of the day, this is a dealership that I would highly recommend to all friends and family who are looking for well-maintained quality vehicles and superb customer service. Mcween said that at the end of the day we would be best friends, and he was right.

Madisen09

Jun 18, 2016

I would most definately recommend this dealer they went above and beyond for me... Please go check them out... A special thanks to Rolland, Cedric,and Aaron.

Johannatenaya

Jun 18, 2016

It was a great experience at exclusive motor cars yesterday. My sales consultant Rolland was very patient with me and got me a deal. He answered all my questions. Great Service, Great People! Definitely will recommend exclusive motor cars to all my friends.

Lmurray

Jun 18, 2016

Rolland is an amazing sales consultant. He was very patient, efficient and detailed. He got me a good deal and a very good price. Before, Hank the finance manager was very awesome! He got me a deal with a good warranty.

simeonw

Jun 17, 2016

I had a very pleasant experience at Exclusive Motor Cars. The staff there was very efficient. The car that i was there to purchase was everything I expected it to be (these guys are serious and they stick to their word..no gimmicks at this place). The car was detailed very thoroughly and ready for me when i arrived. Aaron, Mr. Cheik, and Muna were very professional and provided a relaxed non-stressed environment...very smooth process. I was in and out in less than 2 hours. I'm very happy with the deal they presented to me.

Glo 924

Jun 14, 2016

I went to Exclusive after seeing a car on line that I liked. I was greeted by Rolland when I arrived & I told him want car I wanted to see. The car was located on their other lot & Rolland had to move seven other cars to get the one I wanted out but he did it with a smile. Rolland answer all my questions & was very professional. My finance person was Hank & he worked to make sure I received a good interest rate and the monthly payment that I wanted. The atmosphere in the dealership just made you feel at ease & everyone was so friendly.I would recommend Exclusive to anyone looking to buy a car, just stop in and ask for Rolland.

Mary

Jun 13, 2016

I called Exclusive and spoke to Roland. Roland was helpful and efficient . We bought a great car and received great financing. I would recommend Exclusive Motor Cars!

Nomi786

Jun 10, 2016

Salesman was very patience to answer my questions. They gave me great price and help me to get better rate to finance. Thank you Exclusive Motors.

Ikea

Jun 10, 2016

I purchased my vehicle at the end of last month, not really in the market to buy but ended up making a spur of the moment decision. I am overly satisfied with my decision and have no real complaints, except I am still waiting for them to pay off my previous car loan which has me delinquent but I was assured not to worry about it, so I'm not. Other than that, everything went smoothly, even when I got frustrated and was about to say just forget it. They worked with me and I was able to drive off in my new vehicle. I would recommend this place to anyone looking for a car with less than stellar credit.

ambiemouse

Jun 8, 2016

My experience at Exclusive Motor Cars was very easy. Mcqueen did not pressure or hassle me but let me make my own decisions. He was pleasant, light-humored, and efficient. I was skeptical about the pricing of the car before arriving however a carfax was printed at my request and everything went smoothly!

Ashley

Jun 2, 2016

I Had A Wonderful Experience My Chances was 0 to none of getting a car but thank you to these guys i walked out with a Hyundai I Absolutely love it

Tshuler84

Jun 1, 2016

Today i purchase a car ar Exclusive Motors and i can truely say it was a great experience. My process started was brfore i enter the building. Aaron was great.. He communicated well and guided me throughout the whole process.. Great job!!

cburrell4884

May 31, 2016

I was a little skeptical at first because of such a low pricing online, but once I got there it turned out to be a recognized place with fairly priced vehicles. My knowledgeable salesman Aron P also played a key role to, he knew that I was in a hurry and did his best to get me out there once we had found the car that was right for me. I can honestly say that I'm happy with my purchase and look forward to doing business with this dealership in the future!

Dwalt1121

May 28, 2016

I really recommend Exclusive to anyone looking to get a good car with no hassle or pressuring sales tactics. My salesman McQueen was professional , patient, and helpful. My finance advisor Hank was professional, personable, helpful, and honest. I really enjoyed the experience and will be back and send others to buy cars. So if you in the market for a car or truck. Go to exclusive and ask for McQueen.

1Shanaia

May 26, 2016

They were great very helpful very dependable great service overall great service they catered to all of my needs helped me get my tags and title with no problem

Kelly Meeder

May 24, 2016

I came to Exclusive Motor Cars after making an appointment with Mcween through email. He was pleasant and very flexible with making the appointment. The day I visited the dealership, it was busy but I was immediately taken care of by Aaron. He was very easy to talk to and willing to find the answers to any of my questions. At no point was he overwhelming during my decision and was open to dealing with my time constraints. They were both available to take phone calls and get the managers to discuss prices. Within the day I walked away with the exact car that I wanted and several laughs with the whole staff. Buying a car typically isn't the most joyful of things, but Mcween and Aaron made it fantastic for me!

Christian Yancich

May 24, 2016

Hands down the best car buying experience I've had in a long time. My test drive with Mcween pretty much sold me on my new car, but the rest of the sales staff were extremely helpful in sealing the deal. I highly recommend the dealer to anyone interested in a quality higher-end vehicle.

ChuckLooxGoodInHisTahoe

May 24, 2016

So many things could've gone wrong but people like Mcween make life just a little bit easier... God Bless him and E.M.C.

Kyle 5

May 20, 2016

My experience started out good. I found the vehicle I wanted online there so I traveled about 70 miles to their dealership.The SUV was clean had low miles and the test drive went well. We were unable to come to an agreement on financing but the finance manager assured me that he could find me a deal that I would be satisfied with. It was a Friday and it was getting late so he asked me to wait until Monday. I never heard from them again. I called on Tuesday and I was sent to his voice mail.

Handlemybiznes68

May 15, 2016

Rolland was very helpful and non pressuring he seems to get the fact that buying a new car is a big decision unlike some of the salesman iv'e encountered in the past he was very attentive to my needs and believe me i'm not the easiest customer to deal with.

Shawn90

May 8, 2016

This gentlemen was very nice and patient with me and my mother while purchasing a car , he help me with everything I needed with no problem ??

Hellmonkey

May 7, 2016

Overall good experience. Building is a bit cramped and if there are other customers there be prepared to get cozy with them. They were able to find better financing options for us than what we came with. Very pushy with selling the extended warranties. While we were there, some of the other employees didn't have any qualms about taking personal phone calls while sitting with customers. Had a small issue with the vehicle after purchase but was taken care of quickly and adequately. Sales rep was able to give all information that was requested.

Porche

May 3, 2016

I would highly recommend anyone to this dealership. They put me in a car with no problem. The employees they are very nice kind an friendly.

Roseline

Apr 18, 2016

When i went to exclusive motors, i didn't have any clue of what kind of car i wanted. They took me through several cars until i made up my mind. I know i was stubborn but thanks guys for putting up with me. l surely appreciate big time.

Lovely1

Apr 13, 2016

I walked in for an Acura TSX at 12 and was home by 230. Everyone that works there is so friendly and eager to assist. My salesman Aaron was superb. I highly recommend Exclusive Motors

Ihab96

Apr 7, 2016

Found the car online called in and talked with Aaron about setting up a test drive he found a good time for the both of us. During the loan process Aaron was very helpful and got me a good loan for someone without a lot of credit history

Jared

Apr 7, 2016

The Gentleman whom I first spoke to over the phone was Rolland and out the gate he was extremely friendly and seemed to have my best interest in mind. I told Rolland the severity of my situation and that I needed to find agood reliable car within a five day window, as I just graduated from basic training and needed to purchase a car before I reported to my first duty station and he and Aaron were more than helpful. The same day I called I made the trip from the suburbs of Philadelphia to Maryland and test drove the car and fell in love with a particular (although all of there inventory is TOP NOTCH). After test driving we didn't have to do too much dancing around the numbers as I assumed we would before getting there. The salesmen and the managers were both very straight forward and fair and did there best to accommodate my needs and showed me a great amount of respect. After settling on a deal and waiting a day for my funds to be available I picked the car up and couldn't have been happier. I drove the car to pennsylvania and then to Delaware and found only two minor issues with it. After my discovery, I spoke to Rolland again and he immediately told me to bring it in, so I did and the issues were resolved within a few hours. To say the least I'm very impressed with Exclusive Motor Cars from their management department, all the way down to their vehicle servicing technicians. Their type professionalism and assistance offered to making the customer happy is rare these days. Not only did they help me find a car, but the next day helped my mother find the car that she had been wanting and needing for a long time and began assisting my sister down the same path as well. So thank you Aaron, Rolland, James, and Hank for you're service. I couldn't be happier with my decision to work with you all and I wish you and your company the best of luck! It was a pleasure having the chance to work with two of your finest salesman! Thanks Again, Jared.

Susan wanjiru

Apr 1, 2016

very pleasant employee.Worked with my budget and helped me get a good deal.I will surely recommend my friends to visit the place for good deals.

Blh828

Mar 31, 2016

Very helpful. Good staff. Pushed me along rather quickly. Was able to answer all of my questions. Good inventory to choose from. Got me a loan when other places couldn't

Jorge13

Mar 30, 2016

It's a small place but big in finishing your car. I love how they called other insurances to give as low rates for the car. Guys check out Aaron he will get you great deals!

Quincy

Mar 25, 2016

I called and spoke with Rolland jus doing a basic inquiry and explained to him my situation and what would suit my wants. Rolland replied nothing is gaurunteed but it sounds like it's very much a strong possibility. He dedicated his entire day to accommodating me. In the end what I chose I got with no draw baxk. Great car purchasing experience. Would definitely but there again! Thanks

bscott87

Mar 25, 2016

I would alway drive pass this car dealership...not knowing that some of the most helpful,caring,and respectful gentlemen i've ever encountered worked for exclusive moters.MY sales representative name was aaron pack he was awesome he got me everything i ask for and more.THANKS AARON

Jamia90

Mar 21, 2016

They was very nice and friendly and service was great and I love my new car. They didn't let me leave until I was satisfied, and they was very very helpful I would recommend anyone to them they have great customer service.

octane

Mar 19, 2016

Staff was very helpful, great pricing on cars. good choices with finance companies, knowledged on warranty options. Variety of cars on the lot with updated website.

LaLaKapri7

Mar 18, 2016

I found Exclusive Motor Cars by accident and it was Great!! brought my first car from Exclusive Motors and it was a comforting speedy experience!!! Getting your first car is an exciting milestone and Exclusive Motor Cars made this experience very memorable for me. McQueen was my salesman and he treated my mother and I like family! He made sure we looked for cars within my price range and and something that was overall "cute" for me. It only took a couple of hours to pick my car and test drive. McQueen did an AWESOME job with his customer service. I would anyone to stop by Exclusive Motor Cars.!

Danniexoxo23

Mar 16, 2016

I had a good experience at exclusive motors they were very helpful with finding me the right car. Ima very satisfied with my payments and car I would def recommend them to other people

Ifey

Mar 16, 2016

My sales rep was very pleasant, knowledgeable and patient. The staff were all friendly and helpful. I don't see Louis' name here but he was absolutely amazing!

MsInfintiNaturals

Mar 15, 2016

Being apprehensive about small dealerships is why I'm writing this review. When I got on the lot, Rolland greeted me before I could get to the door. He was very soft spoken and polite. It was around noon when I arrived and I had to be to work by 3pm. I knew exactly what I wanted...the make and model, year, mileage, car payment, down payment, finance rate, and overall cost. But I didn't know I could get it all and get to work on time. I test drove the car, it felt good. I was ready. Roland was fast, efficient and funny. I think I scared him on the test drive lol. Now I'm back in the finance office with Dan. I tell him all of what I want and need, he says "Give me a few minutes, I'm gonna take care of you." I waited about 15-20 minutes and he came back with exactly what I asked for. All numbers were on point. They detailed my new M37X while I signed all the paperwork. I have never bought a car from a smaller dealership before so I was reluctant coming in the door. But I was referred by a friend, so I trusted I would be in good hands. My experience with Rolland and Dan has changed my perspective on smaller dealerships, well this one at least. I recommend Exclusive to anyone looking to buy good cars and get great customer service. P.S.- Forgot to mention, all the salesmen that were there are funny, friendly and quite entertaining.

Ms Infiniti Naturals

Mar 15, 2016

Being apprehensive about small dealerships is why I'm writing this review. When I got on the lot, Rolland greeted me before I could get to the door. He was very soft spoken and polite. It was around noon when I arrived and I had to be to work by 3pm. I knew exactly what I wanted...the make and model, year, mileage, car payment, down payment, finance rate, and overall cost. But I didn't know I could get it all and get to work on time. I test drove the car, it felt good. I was ready. Roland was fast, efficient and funny. I think I scared him on the test drive lol. Now I'm back in the finance office with Dan. I tell him all of what I want and need, he says "Give me a few minutes, I'm gonna take care of you." I waited about 15-20 minutes and he came back with exactly what I asked for. All numbers were on point. They detailed my new M37X while I signed all the paperwork. I have never bought a car from a smaller dealership before so I was reluctant coming in the door. But I was referred by a friend, so I trusted I would be in good hands. My experience with Rolland and Dan has changed my perspective on smaller dealerships, well this one at least. I recommend Exclusive to anyone looking to buy good cars and get great customer service. P.S.- Forgot to mention, all the salesmen that were there are funny, friendly and quite entertaining.

Marilyn

Mar 14, 2016

I bought a sentry from Joe. I have been working with him for over a month and recently I broke my hand and he knew I needed a vehicle. He even went as far as to offer to pick me up so I can get my vehicle. The whole process was excellent. I will recommend Exclusive Motorcars to anyone I know looking for a vehicle.

Annette54

Mar 13, 2016

I have purchased 3 cars in the past , and have experienced nothing but good things ,all of the dealers/sales persons practice excellence patience is important and this they have acquired grately. Thank you Exclusive!

KeonDavis30

Mar 12, 2016

I gave exclusive motor cars the rate of 5 stars because they work fast and they are as helpful as possible and they get you the car you need and want.

Kaecrazy

Mar 9, 2016

I got into an accident literally 2 days ago, my car being totaled, I thought I wouldn't get another car for a long time. Devastated I called Exclusive Motors, with literally little hope of getting a car. I called Mcween literally crying and he told me to come down and he would make sure I would leave with a smile. He wasn't lying. I came straight down the next day and left with a new and improved car a few hours later. I'm never going to anyone else. Mcween and the rest of the team where the sweetest, funny and humble gentlemen I could ever meet. The deals are extraordinary, they work with your income! The best investment you can make. I wouldn't know what I'll be without exclusive motors. Thanks so much Mcween.

Kaeroshon

Mar 9, 2016

I got into an accident literally 2 days ago, my car being totaled, I thought I wouldn't get another car for a long time. Devastated I called Exclusive Motors, with literally little hope of getting a car. I called Mcween literally crying and he told me to come down and he would make sure I would leave with a smile. He wasn't lying. I came straight down the next day and left with a new and improved car a few hours later. I'm never going to anyone else. Mcween and the rest of the team where the sweetest, funny and humble gentlemen I could ever meet. The deals are extraordinary, they work with your income! The best investment you can make. I wouldn't know what I'll be without exclusive motors. Thanks so much Mcween.

ty91ti13

Feb 29, 2016

THE BEST EVERRRRRR!!!Aaron was the awesome! Sold me exactly what I wanted and me and my daughter are in Love with our new car!!Thanks Exclusive Motors! You guys are 10 stars!

Remiredz31

Feb 28, 2016

Arron was my salesman and he was able to assist from the beginning to the end and then some.I was able to come in and drive away that same day, they made me feel like family. Thanks Exclusive Motors!

Msahal1236

Feb 25, 2016

They best experience I had buying a car was at this dealership. Aaron Pack was a great sales consultant, very friendly and professional and made the process go very quickly and smoothly. I would definitely do business with him again. Also Hank Johnson was unbelievable between getting me approved and getting me the best rate;I couldn't ask for a better finance consultant. I appreciate all what they did for me.

Blessed1

Feb 25, 2016

Joe was simply AMAZING. He called me to ensure that everything would be okay and I would get what I wanted for a great price. He was professional at all times and keep a professional attitude. He made sure my rental car was returned to the Enterprise. McWeem kept me laughing with I was waiting.Mr. Hank was a major blessing. He worked out the finance for me and made sure the payment was comfortable for me and affordable. I would refer any and everyone to Exclusive Motor Cars. They are indeed heaven sent.I pray that God will bless them beyond measure.

BrittanyO

Feb 23, 2016

My experience with exclusive motors is my very first time purchasing a car , and I must say it was a GREAT experience!!! The staff are very professional and work hard to make sure that you leave satisfied. I look forward to referring others to purchase a car with EXCLUSIVE MOTOR CARS!!!!

CharlieImari

Feb 23, 2016

What I like about my sales person & his team was that they went out of their way to make sure I was pleased & satisfied (very genuine , very professional , I honestly left with no problem & if I endured a problem they fixed it

DCLegal

Feb 22, 2016

I purchased my daughter's first car on January 20th; a 2012 VW Jetta!!! We walked in and although it was a bit crowded, we were greeted and assisted right away. I relayed the price range we were looking for, the monthly payment amount range we could afford and they took it from there. We were shown 3 vehicles and was offered to see more, but my daughter had fallen in love with the VW, so the search was over. They made the process, clear, uncomplicated and most importantly stayed within our requests. There was no sales pitch, no gimmicks and most importantly, they took time to explain every aspect of the transaction. Lastly, thanks to Exclusive Motor's financial relationship with a great credit union, I was able to get approved for fantastic low APR (less than 3%)!!! So if you're in search of a used vehicle, don't waste time (like we did), START your search at Exclusive Motor Cars! Special thanks to our Sales Rep Mcween and Mr. Harris who stepped in for the "money man" Mr. Johnson. I've been buying cars for over 20 years and these guys were the BEST!!!

covergirl1

Feb 22, 2016

I had a great experience getting my first car I would definitely recommend this place to anyone in search of buying a car. Thanks to Rolland and his team I got the car I really wanted.

TRay75

Feb 20, 2016

Everyone was professional and from the moment I stepped in people made sure I was taken care of! Aaron Pack was a big reason why I was able to walk out that day with a car; he was good from the beginning all the way to the end of sale!

mryoung1017

Feb 15, 2016

My experience with exclusive was one of the best good salesman and excellent service. I'll definitely recommend them to other people please go see them if your looking for a nice car!!!

Docwaul

Feb 11, 2016

Hello Rolland did a great job getting me my vehicle. Great service. The truck runs really well and I got a great deal. I would purchase from exclusive motors again.ThanksDr. Waul

pettyo27

Feb 10, 2016

Had an excellent experience dealing with Rolland and his team. I would recommend anyone to them. Rolland save me over $200 dollars on car insurance. Very big help!!!

wendynelaon

Feb 7, 2016

Everyone and i mean eveyone was so nice .I asked joe a couple questions because Eric my sales guy getting the car for me and joe was so helpful although he wasnt my sales person.Great work relationship among the guys.

Kirstyn madison

Feb 7, 2016

The dealership is excellent! Helped me buy my first car that I'm so in love with In little to know time ! I love my salesman Mcween he was super friendly from the start . He helped me with the buying process extremely. I recommended him to all of my friends after I purchased !

adnuzback

Feb 6, 2016

Going into Exclusive Motors I was a bit iffy just because I have never really had a good experience with a small private owned dealership or really heard of anybody having that great of experiences. For example usually your pressured and they cut corners with their vehicles, they just care about sales. Well at Exclusive Motors it was the exact opposite. I was treated with very good service and checking out the car I was looking to purchase it was in excellent shape for and excellent price!!! I work as a master technician so upon inspecting the car and driving it, it was perfect for the price versus what other dealers would sell the car for with more mileage and older models. Trying to find a 2014 Subaru WRX premium, with 20k miles usually would run about $28k-$29k and I got mine for $25k!!! The salesmen were all awesome and amazing people. Also I noticed I had a slight issue after taking the car home and I called Dan to let him know and he said he would set up an appointment and take care of it immediately! Great dealership, would definitely come back and recommend to anybody looking for a nice car with a nice price tag!

Kmad7926

Feb 6, 2016

The staff is great lets start with that . They worked with my circumstances from start to finish and was able to help me easily get my first car ! Mcween is amazing and hilarious he had my back from the start as soon as I spoke with him I knew he was the guy . As soon as I got home I recommended him to all my friends that are looking to buying a car . Thank you so much Mcween !

Juan235

Feb 6, 2016

Aaron was a great help to get me in the car I've wanted for so long really great customer service everything got done quick and I couldn't be happier

Tchambers03

Feb 3, 2016

Really loved the experience and Mcween was such a big help with my situation. Helped me with prices and picked out a amazing car just die me. Definitely the best experience I've had at a dealership.

mikedude

Jan 27, 2016

Everyone was very professional. Cedric was a great salesman. I had a great experience and came out with a car I really liked at a fair price.

Cars1234

Jan 20, 2016

This is good dealership with lots of nice cars. All the salesmen were professional and we got a great deal. Ask for Rolland. We were very pleased with our purchase and the service.

SashaWill

Jan 17, 2016

The test drive and car buying experience was smooth and painless. Joe was my rep, however Dan were just as awesome. My dog loved them!

Sunita29

Jan 16, 2016

From my first phone call to when I drove off the lot...complete satisfaction with their dedication, to customer service satisfaction ....im completely happy...with my purchase. ..stop by and see Joe, James and Dan....

Andrea123

Jan 13, 2016

Best service hands down, everything went smoothly from our stop at Burger King during the test drive to signing the papers for my new Chevy Malibu. Although we were there for a while McWeen kept us occupied with his great personality. This dealership isn't all about just trying to sale you a car for the money, they actually care about you and what you want and also tell you the best options based on what situation you're in and what you can afford. I will proudly refer others and also come back when it is time for a new car.

Malibu

Jan 8, 2016

I found Exclusive Motor Cars online while searching for a Malibu. Because of the price and reviews, I called and spoke to Hank, the finance manager to make sure he could assist me with financing, and he assured me that he could. When I arrived on the parking lot, I was promptly greeted with a warm welcome, by Rolland Owusu-Ansah. He was very friendly and attentive, making sure that the process for purchasing the car went smoothly, and that I was satisfied. He even offered to assist with getting insured. If you want the full experience of getting a car, and insurance see Rolland Owusu-Ansah. Thank you, Rolland, Hank, Daniel and James!

Ondrea Bryant

Jan 7, 2016

I was in the process of buying a car from exclusive motors and I did the online application emailed all my documents in to Mcween and Hank! They pressed me out to come to the dealer to get a car. They both told me prior to coming that they had two approvals for me and that all I need to do was come in and pick from these few cars, sign the papers and put the down the payment! I went out to this dealer on yesterday about 12:45p, only to sit and wait for hours for them to come and tell me that I didn't have enough income and I needed a cosigner. Like really though? You knew that I was going to need a cosigner and more income from the time you had submitted my name to the bank for an approval, so I wasted my time driving all the way from DC just to be turned away!

J.Anderson

Dec 29, 2015

Aaron i would givr 10 stars, This young man is very customer service oriented,and very professional and will listen and understand what you are looking for in a vehicle to satify your needs. In purchasing a automobile from Aaron you are not just a numbrr, you are a person and you feel this from his pleasant smile,and vibe from him throughout you entire process of working you new car deal. This youg man is definitely an asset to you business.

barryknotts106

Nov 13, 2015

I walked in to the dealership with the hopes of being able to trade my lexus Is250 for a more practical Awd, I was immediately greeted by this professional well dressed salesman by the name of Mcween, he walked me through the process, showed me some options, and went from there, my wait time was minimal, I was offered a cold beverage, the hospitality was amazing. Oh did I mentioned that I purchased my lexus from there also. Love this place, back to my story... I picked out a Audi A6 Quattro 3.0. This car is almost as amazing as the sales team and the Owner will go above and beyond to make it happen. What a wonderful experience, I would and do share my visit with friends and colleagues in my circle about Exclusive Motors. I'm now officially a VIP Customer for life.

vwallace1971

Oct 31, 2015

I'm an impatient buyer and don't like waiting. I thank Mcween and Hank for making my car buying experience a good one. The whole staff was a pleasure to work with and very accommodating. One of the best car buying experiences I've ever had. Keep up the good work guys! Wish you much success.

elizzy67

Oct 26, 2015

I have had my share of car buying experiences however, the gentlemen here at Exclusive Motorcars made my experience truly EXCLUSIVE! I have never received the customer service i received from them ANYWHERE ELSE! Mcween is such a standup young man,he was very polite,courteous,respectful, and the list can go on and on..... he was just the best care salesman I've ever met. Mr. Hank is the MAN!! He made it his business to get me into a car that day even though i did not expect to leave in one Mr. Hank made that happen for me. The staff were very down to earth and welcoming and made my 3rd car buying experience the BEST I'VE EVER HAD hands down. Trust me you haven't experienced car buying until you've experienced it "EXCLUSIVELY" at Exclusive Motor Cars!!! -E.E

liteeyez

Oct 21, 2015

well well well..... I must say this was an experience with this salesman, it was well worth it! he helped me, and was great at his job. Initially the vechicle I wanted I could'nt get it, but he helped me get something similiar. He did a great job, all the while putting a smile on my face!!! keep doing a great jobfrom,New York

Jmekwood

Oct 20, 2015

We found our Denali late Saturday afternoon, online. When we called we knew we couldn't be there until almost closing on a Satuday night. Mcween was happy to help us and had the Denali waiting for us, for the test drive. Everything went great and several other staff stayed for the whole process. We are very happy with our purchase ??. Mcween, James, Don and everyone else we've worked with have been helpful, patient and provided excellent service / follow up. There are several major dealerships less than 5 miles from my house - while Exclusive is over 30 minutes away and in an area I'm not familiar with - I'll still choose their dealership over any other!!Thanks guys

Gwen

Oct 8, 2015

Purchasing a vehicle from Exclusive Motorcars was a great experience. This process is usually my least favorite activities, but Sales Representative, Mcween Egboh made it pleasantly painless. He provided excellent customer service and ensured I left with just what I wanted. Actually, all the staff were professional and accommodating. I highly recommend Exclusive Motorcars for purchasing your next vehicle.

Vette70

Oct 8, 2015

The sales team are very knowledgeable and friendly. They will work with you through any situation. I found office comfortable and clean. Their lot have variety if cars to choose from.

Antinette Gary

Oct 5, 2015

I recently purchased a vehicle from Exclusive Motors and was very pleased by the service. Mr. Hank Johnson went above and beyond to not only get me approved, but he found me the cheapest interest rate at less than 5%. The office was a clean and friendly environment. Mr. Cedric Lee was very personable and made my experience that much more enjoyable. They truly made my seemingly frustrating situation favorable. Thank you guys.

Sharonda7

Sep 12, 2015

They really helped me out, they got me a nice car even though my credit is really bad . And Aaron was so nice and confident in the fact that I would get a good car and that I would like it even though it wasn't a Honda . It gave me a different field for a car .

tye3535

Aug 24, 2015

The service here was excellent. I was able to purchase the car I wanted, not to mention Anthony helping me with achieving that process. Will definitely recommend this car dealership to others.

Braye116

Aug 6, 2015

Anthony made my car buying experience a breeze. He has a great welcoming personality. I'll definitely be recommending Anthony and the rest of the great guys of exclusive motors to everyone!!

Quelady

Aug 5, 2015

Anthony was a polite sales person , God fearing young man, but need to allow god finish the work to avoid getting caught up in lies, and confusion. I was afraid to perform my trade, then I rec'd a sign which provoked me to release myself from 2010 Nissan Altima .... I grade Anthony 4 ????????

Walking Mans Best Freind

Jul 24, 2015

From start tom finish the staff was able to collect the required information to give the answers to allow me to make an informed decision by creating a great atmosphere and a comfortable environment to transact business by conducting the personal interview and presenting all of the facets of the deal good and bad. KUDOS TO ALL.

aidan47

Jul 23, 2015

Definitely blessed to have walked in to leave out with a car with a great experience with wonderful people....highly recommend anthony he is wonderful I'll be sticking with exclusive motors

chocolate

Jul 22, 2015

I am so grateful for coming to exclusive motors. The people are very polite and helpful. Anthony was the gentleman that worked on my case for two days over the weekend. He worked after hours so he could put me in a car, and is a hard worker. By that Monday I had a ride. Mr. Hank and owner James also taught me a lot. They told me how to build my credit to get what I want. I am very satisfied for coming to them because they care about their customers and do the very best they can. I would recommend them to others. Thanks again for putting me in my car. It was a great experience and I am grateful. They went above and beyond.

Sexy Caramel

Jul 22, 2015

This has been a great experience, excellent pricing. Anthony is a hard worker, he goes out of his way to help you get into the right car. No matter how long it takes, he works hard until the job is done.

Ebony2015

Jul 22, 2015

Visit Exclusive Motors for your next New or Used car purchase!! Excellent customer service that doesn't just stop after purchase ends!! Highly recommended. Ask for Anthony!!!!

L2thastarr

Jul 21, 2015

Keno is the man! He hooked me up and worked great with me meeting what was affordable to me. The dealership was a very outgoing welcoming environment. Definitely recommend it, and go see my man Keno!

Rjones

Jul 5, 2015

I'd like to say that my experience with Anthony "New York" Hartwell has always been great ever since I've heard his melodious voice over the phone. Anthony is so serious with his follow up it's unreal. New York encouraged me to come into the dealership to do business regardless of my situation because he said he got me. I traveled outside of my comfort zone to go into the lets say (Hood) of Baltimore. Anthony recognized immediately my level of comfort and began to calm my mind. I didn't purchase my vehicle from Mr. Anthony (New York) Hartwell as of yet however I plan on it once I get my affairs in order. I'd most definitely recommend Exclusive Motors and Anthony "New York" Hartwell to all my family and friends simply based on my good experience while I was there.The space is small however they all seem to work well together as a group and they are getting the job done.

Derrick lee

Jul 4, 2015

My experience was great & had full attention on me & my needs ...

Emaaniwilson

Jul 3, 2015

This by far gas been the most amazing experience, the hard work put in by my sales person Anthony and finance manger Hank was beyond my expectations. I am so happy that happened upon them. With my credit issues I walk out with a car in my own name alone. Im am extremely happy. Thanks Guys!!!!!!!!!

Dcash

Jul 3, 2015

My experience was a great one would tell a friend.

lizonie

Jul 1, 2015

I was disappointed in the service/vehicle However James and Dwight worked with me personally to solve issues I have with my vehicle. I am pleased.

lexusbaby

Jun 29, 2015

Excellent deal, excellent service as I continue my ride in pursuit of excellence! Thanks, Anthony "New York" Hartwell! You are the best! Exclusive Motors is definitely the way to go when buying a pre-owned vehicle.

Lexus Fan

Jun 28, 2015

I had been looking for a replacement for my Lexus RX300 for months. I had looked all over the area and considered switching to a lower end vehicle to meet my price requirements. And then I found Chris and Briscoe at Exclusive Motor Cars. They had exactly the car I wanted, a 2008 Lexus RX350 in mint condition with only 53K miles. The price was right, and the buying experience was simple and straight forward, and fast. I couldn't have asked for more. I highly recommend them. Call Briscoe at 443-739-8358 to get the car you are looking for.

The Wolf

Jun 26, 2015

I recently purchased my new vehicle from Exclusive Motors and I couldn't be more satisfied. From my initial contact with Anthony to negotiating the final price, my overall experience was worth it. Questions were quickly answered and the team was willing to work out a price in my budget. I strongly recommend their dealership and will purchase another vehicle from them again.

Ebony Green

Jun 26, 2015

I enjoyed my time at Exclusive Motors I had The Best Help there, They where patient Helpful An really trying to get me into something comfortable as well as reliable. I Highly would recommend whoever to see these Gentlemen the experience was Great, The customer service was excellent everyone was very professional they made the purchase fast fun an easy everyone there was extremely nice. I really liked how they never gave up an I just want to say thank you Guys I really appreciate it!!!!!!!!! 10 For excellent

Reneefrancis

Jun 24, 2015

Let me tell you how I came across this hyped up salesman name Anthony (New York) Hartwrll.New York met me with intense energy and I explained to him how I wanted a 2014 Doge Charger because I needed something exciting in my life and he said I got you...My debt to income ratio was out of perspective and it prevented me from getting my Charger however Ant was determined to make something happen and I was blessed to get into a 2011 Nissan Maxima...Good looking out Ant...

Darnisha14

Jun 23, 2015

Anthony (New York) Hartwell is an awsome sales person.. I really appreciate him working with me to achieve my goals to get out of Blue & get into Big Burgandy...Thanks a bunch and I'll see you in 14 months to upgrade even better...

dee

Jun 22, 2015

I was very pleased with Anthony and My Hank for taking the time to work with me and my husband. ..l love my car. Thanks and your see us again.

kristenlocus

Jun 12, 2015

I originally was going to go to carmax for my car. However when I contacted a salesperson they didn't seem to really care or was trying their best to get me a car. This was completely evident when I had to constantly keep calling them to see where I was in the process. I was referred to Exclusive by a friend and I'm so happy I was. My salesman, Keno, was very attentive, responded to my texts and calls immediately and seemed to genuinely care about getting me a vehicle and not just his commission. I also will say the process was very quick. I went in on a Thursday to look at cars and by Tuesday I was driving away in a new car. This place is great especially for first time buyers, such as myself, because I was never overwhelmed and I always felt as if everything was thoroughly explained. I also believe that considering since I'm younger and don't have a long established credit, they got me a great deal! Working with Chris to handle all the paperwork, which can be painstaking, was not. He was very informative and easy to talk to. He also will have you laughing the whole way through. I can honestly, and have, recommended this dealership to anyone and everyone.

Mickey6045

May 31, 2015

I have purchased 2 cars from exclusive motors and Winfield was my salesman. Windfield was very friendly and ensured that I was satisfied with my purchase. He provided quality customer service and I just love him!! He is very honest and full of integrity. He is sure to satisfy you with his work ethics and his commitment to you and your satisfaction. I would definitely recommend him to anyone who wants to make their car buying experience smooth and wonderful!!

Mickey

May 31, 2015

I have brought 2 vehicles from exclusive motors Winfield was my salesman and he was great. He was very patient and ensured that I was satisfied by any means necessary. He worked very hard to provide quality customer service and delivered. The process was smooth the vehicle was affordable and the quality exceeded high expectations. I would definitely recommend Exclusive motors to a friend or anybody for that matter in fact I have sent 4 of my acquaintances there and they were well appreciative and left very happy. This dealership is like no other!!! Ps. Winfield is the best!!!

T. Carter

May 23, 2015

Cedric was very professional and worked really well with giving me details and finding the car best for my needs! I would recommend Exclusive Motors to my friends and family!

Verranzo

May 20, 2015

I've never had a better car buying experience hands down. Over the years and between all the states I've lived in Exclusive Motocars was the best experience I've had amongst any other dealership I've ever had. Even when I've dealt with friends in the industry. Keno is absolutely the best sales person, real down to earth and does his best to make sure you leave happy and with the car your heart desires. if you're in the market for a great quality vehicle stop in and ask for Keno!!!

Henriquez

May 19, 2015

It's my first car. And it was a good experience!! Good ppl, great cars, good prices!!! Dont doubt to visit this dealer, u are gonna get what u looking for. A car of ya dreams!!!

milford

May 16, 2015

The best car buying experience I ever had. Employees were very nice and they kept their word of me riding off the lot in what I wanted!!! Will never go anywhere else!!!

Jmac

May 11, 2015

Process was time efficient for the most part, car was as advertised, salesmen were insightful and knowledgeable. Would recommend to anybody looking to get a car in a timely fashion and needs flexibility.

Jneast6781

May 1, 2015

Anthony handled us with care. He has has a great heart. And I'd recommend all of my family and friends to come to exclusive motors and let Anthony Hartwell assist them on their next car purchase.

kbibby

Apr 27, 2015

The professionalism was great, they told me everything I needed to get the vehicle I wanted and they came through, the sales rep Winfield didn't avoid my concerns he addressed them with precise answers he was great and the finance manager explain each document with clarity so yeah I will be recommending people to Exclusive Motors of Md. Thanks for the help.

sweet, ladi43

Apr 20, 2015

Ms . Maria Vismale and Mr. Hank work with me closely and I walked out with a nice vehicle. Go check them out Thanks Exclusive Motors you rock

ladydee53

Apr 16, 2015

Cedric was friendly I became upset when soon after getting car it stopped working had to have it towed to dealership and I was told had wrong battery I referred my niece and she had to take her car back to have something done they have a referral program in play that they don't follow through with company's should not tell you about things they don't do would not go back or send anyone else there

KEITH thomas

Apr 14, 2015

Upon arriving at the dealership, there were so many people there that day, but Cedric immediately assisted me. He was very attentive to my needs and had me out test driving a car before you knew it. I thought this was problem the best experience I've had purchasing a car in years. I would have no problem recommending the dealership to anyone... quick, fast and easy. Thanks

Kelvin

Apr 14, 2015

I would recommend anyone to this place to purchase a car they have excellent customer service and are very helpful when I called I spoke with Cedric and he said that when I come in I will be leaving with a car and that's exactly what happened Hanna was the financial person I spoke with who was very helpful and understanding they made sure I left happy and satisfied with a car and I have bad credit

Toya Tika

Apr 6, 2015

I wished I came here first when I was looking for a car a few years ago. Last week, I was looking for a car that was not too big, not too small, just right. I found a Chevrolet Impala 07 with low miles. Looked real good and I HAD to have it. Keno worked really hard to get the car within a price range. Chris helped as well. Great teamwork and great quality of customer service! They were accommodating and friendly with my communication needs. Greatly appreciated! Need a car, go to Baltimore!

Shelikes

Apr 4, 2015

I was really impressed with the service that my sister received at Exclusive Motor Cars. They were very respectful and dilergent with us. They answered all our questions effiently and even gave us great advice for future deals.

Toya Tika

Apr 4, 2015

Need a car with one of the best customer services? Want representatives who put customers first? Exclusive Motor Cars is the place to go!

Ms.Campbell

Apr 3, 2015

I bought an 2012 Acura, Keno was my sales person and Dee was the mechanic they was very nice and had good customer service. I recommend Keno if you need a sales person and if you need and repairs done to your car I recommend Dee.

Cargal123

Mar 30, 2015

I was riding around town, window shopping dealership to dealership. The salesman that I came aross wasn't that nice to me and my family that day. As soon as I walked into Exclusive Motors I was treated like a family member. Everyone was so polite and friendly. I am so happy that Briscoe was my salesman! He hooked us up nice!!M. Toms

Brit Brat

Mar 28, 2015

I just got my car yesterday, and this whole process was easy! I had a very bad situation, I was in a car that a got from another dealer and it was a predatory loan where I paid almost $7K in interest, I wanted to get out of the car and EVERY dealer told me NO! So I went to the website after my mom told me to try them and I ended up working with Cedric, and even when I thought there was no possible way, I got a great car! Everyone from Chris in financing, all the way to the guys that detail the car - EVEN THE OWNER CARES!! I've never had an experience that felt like I had a family behind me as I left the lot, if you need a car- this is where you need to be- buyer for life!! Thanks yall

Ms Lexus RX330.

Mar 27, 2015

My "poor baby", was on her last tire. My daughter strongly suggested that I go to Exclusive Motors because Robert would work with me. I purchased my last car in 1998. My daughter picked a SUV, she thought I would like. Robert worked out a good deal that could not be passed up. So I left that day with my SUV. I was very pleased and I got to meet the manager, James.I have referred several people to them since purchasing my vehicle.

dljj

Mar 26, 2015

This was high and above the BEST experience I've had purchasing a vehicle. The salesman that showed me the cars was Mr. Briscoe and he was OUTSTANDING!!! He listened to my concerns and put me in great vehicle. The other gentlemen I met there was Mr. Johnson and Mr. Brock "Management Team Members" and they were professional, friendly, and understanding. Each one of these gentlemen said that "It was their goal to both make the sale and satisfy the customer. They succeeded, I am totally satisfied. I highly recommend that anyone looking to purchase a vehicle seek them out. It would be well worth their time.Sincerely, Dalton Journee

CDHoss

Mar 26, 2015

My husband and I had the pleasure of purchasing our truck from a guy by the name of Keno here at Exclusive and we experienced what I would call exceptionally great customer service. He was extremely supportive from the very beginning and I definitely will recommend not just Exclusive Motors but also Keno to anyone whose looking for a vehicle to purchase.

Makell's

Mar 20, 2015

Visited exclusive motors and purchase my new car today The Best Choice Me And my Hubby Made Great services , Need A Car Go To Windfield at Exclusive motor Today Was A great Day Thanks Team.

Derma

Mar 17, 2015

I appreciated the fact that the entire team was friendly and not pushy.They listened and were willing to make all numbers work. Keno was an excellent sales person and Chris, the finance manager kept me laughing during the quick signing process. The office is small but overall, everyone was courteous and very accommodating.

Trorie

Mar 10, 2015

My experience at exclusive motors was a good one. I came in not expecting to drive off in a car the same day. And I was able to drive off in a 2012 Nissan Sentra. And Anthony essay great help.

Kellie

Mar 2, 2015

I was under strict time constraints to get a new car when my "baby" was totaled in an accident. I was referred to Exclusive Motor Cars by a close friend who told me her family had purchased several cars from Clarence Briscoe. Clarence was fun, likeable, and VERY knowledgeable about the vehicles I was interested in test driving. I ended up purchasing a low mileage Nissan SUV,and thus far, I'm very pleased with my vehicle. The team at Exclusive has a wide range of financing options and lots of cars from which to select. If you're looking for a great deal on a vehicle, check out Exclusive! You won't be disappointed.

Kreebee

Feb 19, 2015

The service was awesome , they went the extra mile to make sure everything was okay I felt comfortable and also they were very supportive supportive

nisha

Feb 14, 2015

Go get hook up exclusive motors is the best drive off today with something u going to love. Get in and out of the car u love go to Exclusive motor.????????????????????????????

Mrs Jones

Feb 13, 2015

excellent customer service , price was great Marie Vismale is the best all the way around her customer service skills are pass excel !!! I will be sending customers to Exclusive > very impressed Thanks Hank I'm really satisfied and appreciate your hard work to get me approved

Bullock

Feb 11, 2015

I'll write a full review if I can drive away in the 2008 sts. Make it work keno for delivery this month. Thanks. Bullock..

Brianna

Feb 11, 2015

Amazing experience, amazing customer service. Winfield and Keon made my car buying experience great!!!

trice123

Feb 10, 2015

I am very satisfied with the service i recieved at exclusive motors. They made sure that my purchase was to my satisfaction and went above and beyond customer service. I would highly reccommend

Dj

Feb 10, 2015

Business was great and I'm satisfied cedric got me in my ride in no time this dealership is 5 star cool cool cool cool

Richard

Feb 10, 2015

Came in, found the car I wanted & sealed the deal. Thanks Cedric Lee.Your the man Great experience. Need a vehicle please go see him!!!!!!!!!!

joel

Feb 5, 2015

Exclusive motor cars is a great dealership they got great princes and a wonderful staff that will help you out with any problem very friendly place to do business overall was a great experience

Marsha

Feb 5, 2015

I walked in looking for a car it was my first time buying from a dealer my experience was great that got the job done I was in a car with in a hour ,all the staff was nice and made me fill like family.

tee

Jan 31, 2015

My salesman Cedric was very attentive and patient with me Hank in fiance assured me that even with blemishes they would be able to work with me

Jacquardo

Jan 31, 2015

Best service ever! Great customer service. My sale person was Cedric Imadojemun, he took care of me in very professional manner. Thanks you cedric, you were awesome!.

Tre17

Jan 30, 2015

Great experience exclusive motorcars got me a great deal they real take the time to get you the best deal possible they really made me feel like family and they made sure they got me exactly what I wanted instead of forcing something on me like other dealerships I recommend that you buy I car from exclusive they work with all credit and treat everybody the same there is no way i would ever buy a car from any other dealership

Jose3d

Jan 24, 2015

Maria Vismale is a great sales person and made my car buying experience excellent. she has great customer service and went the extra mile to make sure I got the car I wanted. She is very patient and takes the time to show you every feature of the car. There were some issues that needed to be taken care of with the car before I picked it up. Maria made sure the car was in tip top shape before it was time for pick up, which made my car buying experience excellent. I would definitely recommend Maria if you want a great car along with great customer service.

Rae

Jan 23, 2015

It was a good overall experience would come again and recommend a friend, very friendly people made the whole buying experience simple and easy thanks

nicole w

Jan 22, 2015

I came i saw I bought thanks Keno! If you need a car or help getting financed ask for Keno!

willy

Jan 21, 2015

in and out in about 45 minutes Maria was a very nice and experience dealer. all hands up for Exclusive Motors . Good deal big willy out.

Magicdanman

Jan 19, 2015

Maria was absolutely amazing. She helped me get my dream vehicle. She was extremely personable and made me feel at ease. Totally recommend this dealer to anyone.

carbuyer2206

Jan 19, 2015

I was in the market for a reasonably priced fully loaded Honda Accord Coupe. I spotted one on the lot & Anthony (New York) Hartwell came out right away & introduced himself. I had been in the market for a couple months & explained to him my dismay with the car buying process at other local dealerships. He escorted me in the office, asked me a few brief questions & in a matter of an hour or so, I had the car I wanted with a payment very close to what I originally requested. Chris walked me through the financing end of my deal, all promises were kept & I left with the car the same night. The other staff members were a pleasure to interact with as well. Overall, this was the smoothest, friendliest, honest, streamlined process I have ever had buying a car. I would highly recommend Anthony & Exclusive Motor Cars to other potential car buyers as a result of my experience. They are A1!

jeffrey12

Jan 17, 2015

Cedric was very helpful in my car buying experience. He made Sure to go above and beyond to give me the best experience possible. Just a wonderful and great experience.

havoc

Jan 15, 2015

Maria the perfecr you would your car experience. I love my car! It was definitely a great time I liked all my finance info and help. Hank gof me a deal. Come see them if you are lookinf for great service.

BeeBee

Jan 14, 2015

I am extremely picky. I gave up on looking for a new car. My sister told me about Anthony New York Hartwell and Exclusive Motors. I was suppose to be going to support her in the car sales process. It ended up being the other way around. I told New York I wanted a "Black Unicorn". I had a detailed list of demands for my new truck. Anthony met everyone of them!! He went above and beyond the call of duty. I have never seen such customer service in the car sales industry. Exclusive Motors is in the business of selling cars. There was no song and dance or false promises made. The staff was very friendly and professional. I have never had such a pleasant car buying experience.I have already started recommending people to Anthony New York Hartwell and Exclusive Motors. And will continue to do so.Thanks Again Brooklyn!

msspencer30

Jan 13, 2015

The car we wanted was not on the lot. We told our salesman Anthony what we were looking for and the price we wanted. He told us to Breathe Easy, he had it under control. We waited 3 weeks and we were starting to get discouraged. Anthony kept in touch with us throughout the search. He called us and not only did he have what we wanted but it was a top of the line GMC YUKON DENALI! And the price didn't increase. This entire process we were treated like family at Exclusive Motors. If your in the market for a used car Exclusive Motors is the place for you!

chronicshears

Jan 13, 2015

I would be with a poor bank with poor tracking devices on the cars because they deal mainly with poor people who don't pay their bills well. That's what I traded; although I loved my car, I owned more on it than it was worth and that tracking device was ruining my electrical system. Now I am free of that messiness and in a new car of MY choice and a replicable credit union with an interest rate for the low!! Hell yes I am a satisfied customer thanks to Keno Brown And Chris B. I love them guys they didn't let me down :-* ;-*

wbarnes44

Jan 7, 2015

Great service and patience. Learned a lot about buying a car. Anthony was very helpful with information through each part of the process and provided a lot of guidance.

ShamiaJohnson12

Dec 31, 2014

First time buyer , very helpful I strongly encourage you to go see Anthony (New York) Hartwell and he'll make it happen for you...I came with the expectation of leaving empty handed however I rolled out with a reasonable payment on a 2012 Chevy Cruze... Thanks Exclusive Motors...

tmack

Dec 27, 2014

Great experience! Great product! Friendly personnel! I searched several dealerships for a vehicle.This dealership had the best pricing and worked with veterans via USAA. I would recommend this dealer.

Ms Lovely

Dec 24, 2014

Maria is like no other. She is very persistent & stop at nothing to make the impossible possible ??????. I'm very happy with my new car Thanks to Maria who made it possible.

omighty

Dec 24, 2014

I really enjoyed the quality service that I received. Everyone was friendly and they work with you. I would recommend this dealership for everyone I know.

HeartKiro

Dec 23, 2014

Maria gave me outstanding service for the second time! She is always patient and persistent with all of her clients. It's always a pleasure coming into this dealership and working with Maria is definitely a added bonus. Thanks again Maria!

Delisha

Dec 23, 2014

I had a great experience,I had no plans on purchasing a vehicle that day. The same day I traded in my car I left with one from exclusive motors. Anthony was extremely helpful.

Andre

Dec 22, 2014

Do not let the size of the lot turn you away! Exclusive Motor Cars provided me with an easy car buying experience! Maria and Hank were awesome! I plan to make my next purchase from here!

Adaria Bunch

Dec 14, 2014

I just purchased my first car. I went in, told them how much I had and how much I was willing to pay. The next day I was in a luxury car w/ miles under 50,000 and warranty. Thank you Maria and hank. I now drive "Ruby Woo" a 2010 Honda coupe.

Brashawn

Dec 12, 2014

Everyone was very friendly & everyone was very helpful they made me feel comfortable in buying my first car I feel like I have a new family that made my car buying experience the best

Nicole W.

Dec 11, 2014

I was recently in a car accident! Like a lot of people, when something bad happens you usually aren't prepared to deal with it, not mentally not physically and definitely not financially. Well, I was referred by a friend who recently bought a car from Exclusive Motorcars. She said, "go see Keno", he helped me out tremendously. I am so glad I remembered to ask for him! He was awesome! If you need a car or want a car go see Keno!

Bryshawna johnson

Dec 8, 2014

Exclusive motor cars is a really great dealership to purchase a vehicle from. My sales woman was maria she can find you whatever you need! I love exclusive motors

Dana asare

Dec 7, 2014

Very easy to deal with and they worked to get me the deal I was looking for I would definitely purchase from exclusive motors in the future

Lboggie

Nov 29, 2014

I had a great experience at this dealership. Even tho I waited a long time I came out happy with the car. The salesman was very helpful n friendly. Mr. Hank was great!! He gave me a great deal!!

Elizabeth Ciganek

Nov 28, 2014

Anthony was warm and friendly and made me feel comfortable from the get go.the car I wasin such excellent shape that the online value by Carfax was more than the retail value. The car even had featuresthat were luxury like but not listed. The deal was quick and painless and they were flexible with my needs. Highly recommended

Jennifer BH

Nov 26, 2014

We were able to have an amazing experience returning from overseas thanks to Mr. Keno Brown and Exclusive Motor Cars. Couldn't have asked for a better experience!

Jonathan Thomas

Nov 22, 2014

Mr. Briscoe helped us find the car we were looking for and he was very nice. He made us feel comfortable with the car buying experience.

Jgrant251

Nov 22, 2014

I visited Exclusive today and my salesman was Anthony. He did a great job. He worked everything out for me and made it happen. Trust me you will not leave without a ride. Please ask for Anthony.

David S

Nov 22, 2014

exclusive motors great place to find a vehicle! Ask for Keno! Excellent salesman will work hard for to get in any vehicle of your choice.

basimms1020

Nov 21, 2014

I was a first time car buyer and completely clueless. Mr. Briscoe helped me tremendously and took the time to help me understand the ins and outs of buying a car. He showed me many options that fit my budget and was able to make my first car buying experience easy. Needless to say, it was great. If I ever buy used again it will be from Exclusive Motors.

Ronnie08

Nov 21, 2014

The entire experience was great and went well as expected. Maria was very helpful with my first car purchase . I would recommend this dealer to all first time buyers.

nijah

Nov 19, 2014

My car buying experience was exceptional. It was quick, easy, and I had a really great time while waiting on the paperwork. I will strongly recommend Keno and Exclusive Dealership to anyone who is looking to buy a quality car for a great price.

Shirley Briscoe

Nov 18, 2014

Mr. Briscoe put my car buying experience at ease. He showed me my options while keeping me within my budget. He worked diligently to provide us great service and deliver a vehicle without complications. I would recommend Mr. Briscoe and your dealership to anyone. Shirl

Casey Kirk

Nov 17, 2014

My husband and I knew what we wanted and what we wanted to pay for a car to fit the needs of our big family. Mr. Briscoe welcomed us into the dealership and worked with us from beginning until end. The financial guru did what he could to make our payments what we wanted. It was a no hassle buy. We highly enjoyed our experience and will definitely go back to Exclusive Motor Cars for our next car.

Blakelly

Nov 6, 2014

I was a little nervous about finding something that would satisfy my demanding needs but that was no problem here! Clarence Briscoe, my dealer was friendly and attentive to my needs and my budget! Best Experience, had to share!

Cinna Pee

Nov 5, 2014

I was so happy that exclusive motors helped me get a car. I went to another dealer the day before going and I didn't have any luck went to exclusive and got my car. You guys are the best thanks for everything.

AndreEaton

Nov 5, 2014

I had an amazing experience purchase my 1st car on my own from the dealership. Anthony was understanding of my budget and we worked together to find the best car to fit my needs and budget. He was friendly and provide great customer service. The other salesman engaged in conversation with me to ease the tension and nervousness. Hank worked me with me to find the best financial institution that offered me a decent rate and affordable monthly payment. The entire team worked together to get me in my new car. They were even able to fix minor repairs to the car in a timely manner. I am proud to tell everyone that I purchased my vehicle from this dealership and will recommend my family and friends.

Johnnybutt22

Nov 2, 2014

With most of my recent car buying experiences over the last 10 years being with Carmax, I was not too sure what to expect from a dealership other than what I was accustomed to. The staff at Exclusive, including Hank and New York who we interacted with the most, definitely exceeded our expectations. Their diligence, effort and work throughout the process, from test drive and answering questions, to information collection, credit checks, review of papers to signing on the dotted line was truly exceptional. I've been in customer service for a long, long time and they nailed every aspect of customer service perfectly! We could not be happier and would like to truly thank the team at Exclusive for an exceedingly exceptional experience! Excellent job - you guys are the best!JKB & BCB

erica.ligon

Oct 31, 2014

I had doubt's about getting a new car but Briscoe helped me out tremendously. I am completely satisfied. I will definitely be referring my sister.. Thank you soooo much Briscoe.. Oh and did I say that the price was perfect. ??

Bre Smith

Oct 27, 2014

I would recommend this place to anyone! Anthony was a great help! He made sure he got me in the car I wanted and it is everything and more. They will really work with you and I'll continue service here.

kim.hansboro

Oct 21, 2014

This is truly the place to be! I just wanta thank New York and Hank for working so hard for me! Thank you so so much!

Kell

Oct 20, 2014

Ended up coming to Exclusive Motor Cars after my first car was totaled a month after I had purchased it. I lost a 2006 Chevy Malibu and I walked away with a 2013 Chevy Malibu. I had read a lot of great reviews for this dealership but it was even better than I expected. My salesperson was Keno Brown. Needless to say, he is AWESOME. He handled all the financing procedure and took care of everything. The process was a bit long but they took care of the bank and got me a good rate for being a young car buyer with no credit. I have to thank Hank and Chris for all the work they did for me and getting me this car. I am extremely happy with my purchase, and would recommend them to everyone.

paulette g

Oct 13, 2014

The service was excellent! I will be back to purchase future vehicles! I recommend anyone looking for a car to come see KENO!!!

Byrd940

Oct 12, 2014

I never thought going to a car dealer ship would be so awesome and hassle free, Maria and Hank made me feel comfortable like I new them forever, very polite and funny at the same time, there costumer service was out of this world I don't think I can express that enough, I don't think I had to lift a finger, they did everything! And with a genuine smile, However 5 months later I'm finding out bought an over priced wreck, I'm now regret ever dealing with exclusive motors, I have called and left multiple messages, not 1 single response

Darrien Johnson

Oct 11, 2014

I don't usually like dealing with salesman because they can be pushy and try to sell you cars you don't wont or need. This was not the case with Keno. Keno was an awesome salesman! He was helpful, polite, and best of all he actually listened! I would definitely recommend him to anyone looking to purchase a car.

CountryMance

Oct 10, 2014

I like to start off by saying to God be the glory because I ran into a man who must of felt my pain.When I came into Exclusive Motors I didn't believe I'd be driving away with a car because I've been everywhere and I've been told heck to da naw.My salesman and I bonded right away and from start to finish he said (Relax, Breathe Easy, Chill And I Got You).I did just that and I let Anthony (New York) Hartwell work his magic and he put my bad credit having xxx into a vehicle with next to nothing as a down payment.Should you want a good deal and have credit issues please go see Anthony (New York) Hartwell at Exclusive Motors because he'll work with you and he'll work it out as long as you follow his instructions.

tmolockboozer

Oct 9, 2014

The car buying experience was great !! The staff was very helpful in showing us cars..Mr. Briscoe was a good person to work with..I would recommend all my friends to go there..

KNicole

Oct 8, 2014

I had issues with trying to get my car there for servicing because I work during the day, but Dee helped out by picking up my car and dropping it off to me while I was working I do recommend! Good cars and good service!

Lynn Jones

Oct 4, 2014

I had a wonderful experience today at Exclusive Motor Cars. Keno was my salesman and I was truly impressed. He had all the answer to my questions. I wasn't for sure if I would be able to take the car today but Keno made it happen. If you go by Exclusive Motor Cars to buy a car, as for Keno. He will not let you down.

Robert

Oct 1, 2014

The Service I received from Exclusive Motorcars was great. The process was not time consuming, I was in at 9am and out by 11. I found the vehicle online and called about it. Maria and Hank were the greatest in my process of buying, I called numerous times and each time they were courteous. Those 2 made the process very informative and helpful. I will definitely be back when I need another vehicle.

chenoa.wilson.1

Sep 30, 2014

This car buying experience has been great! The staff are professional, friendly and hardworking. Maria has been so great. She makes buying a car seem easy. She worked very hard to get me in the exact car I wanted and even dropped the price incredibly low. I just can't thank her and the staff enough for all their help. If you're looking for a car, start here.

Michael Anuszewski

Sep 30, 2014

I called ahead to ensure the vehicle i was looking at online was still there and as soon as I walked up they knew who i was and prepped the car for a test drive.

Jenikysses

Sep 30, 2014

My overall experience with this dealership was a positive one. The tight location and lack of parking is by far made up for by the friendliness, professionalism, and attentiveness of the staff. Maria was very helpful and helped to facilitate the eventual purchase of my vehicle. Hank worked with underwriters from my bank as I came in already financed. The only less than positive note that I would like to mention is the fact that the price listed on their website (which is what brought me to the dealership which is out of my way in the first place) was not honored at the table. I was quoted a firm price that was over 1000 dollars more and told that the online price was "what they list the vehicle at before they actually look at it". I would have stuck with a closer and more conveniently located dealership if it werent for the online price that drew me in, and to have it changed at the last minute was very frustrating. Also- I only received 1 set of keys with my vehicle- it is going to cost me over 100 dollars to get copies made. It would have been nice for the dealership to have them already made to give to the buyer.

SSmith83

Sep 24, 2014

I am a first time buyer. Being turned down in the past, due to not so great credit, I was nervous and discouraged. Other dealers in the past made me feel unimportant and confused. James walked me through everything and took the time out to explain what I needed to know. He found the perfect car and deal for me. No hassle, no wait, no games and all honesty. His team also made me feel like family. They were very professional yet took the time out to make me and my family smile. Thank you Cedric and Hank!! What I liked most is that they seem to be for their customers receiving the best quality and deals. I would highly recommend this dealership. Exclusive Motorcars is the place to go!!

Keady202

Sep 24, 2014

Great customer service .. If you need a car go see Maria and she will take care of you . It was just an overall good experience

Shena Allen

Sep 3, 2014

I love my new car and I love my salesman, Keno! He has made my car buying process so easy! I am truly greatful for his help!

DeltaGirl30

Aug 29, 2014

I had an EXCELLENT experience at Exclusive Motor Cars. Keno Brown was my salesman and he did an awesome job. I told him the type of car I wanted, the price range I wanted to stay in and the finance rate I was looking for. He not only found exactly what I wanted but Chris Brock, the finance guy, was able to get me the finance rate that I wanted. Keno stayed in constant contact with me at all times and was friendly throughout the entire process. He's the perfect salesman and he's not pushy. When I arrived to pick up my car, I did not have to wait too long to do my paperwork and my car was ready. I would refer anyone to Exclusive Motor Cars and I will tell them to ask for Keno Brown, if they want friendly professional service!

Steven Kendrick

Aug 6, 2014

They actually have a lot of fun with their customers and I felt like I was treated like family and I gotta great deal:)

joe Daniels

Jul 31, 2014

My wife and I are in the market for a lexus convertible. I visited this dealership a few days ago by myself and test drove one the have with a salesman named Cedric. Cedric was patient, not pushy and had a very calm demeanor. After our drive I told him I'll bring my wife in the next few days to check out the car. I was sold on the car but a few days later my wife came with me and looked at the car but wasn't sold on the color. Instead of being pushy Cedric was quite understanding and introduced us to his manager Hank who also was very pleasant to deal with. He informed us that though they don't have the car in the color we are looking for that their buyer will be willing to find something that fits our need. So we will be going back soon. Although we haven't purchased a car yet from this dealership but the experience so far has been great and will be a good motivating factor for us to do business with them.

Janet Byzinski

Jul 26, 2014

This was my first time buying a car so I was very scared and at unease about the whole process. I shopped several places but sales people were pushy and I had problem getting financing also because I don't have any credit yet. I must say that after my experience with this place and Hank I have come to really believe that not every car dealer out there want to take advantage of people. Will highly recommend this place.

Jen shiflet

Jul 20, 2014

Can't say thank you enough to Hank, Chris and cedric for working so hard to get me a loan even when I have been told no every where else. God does answer prayers and their are still good people out here. These dealership worked a miracle for me, still thinking am dreaming because I can't believe that I drove off in 2011 nissan Altima after my experiences at several dealerships.

Bmw fanatic

Jul 14, 2014

Great experience with these guys! Maria was exceptional, I couldn't have asked for any better.

OCD BMORE

Jul 10, 2014

Bad experience, terrible customer service. These sale people need better training. My salesperson couldn't tell me anything about the car I was buying at all, they could only give me directions on the test drive, and I think they were falling asleep also. They did know a how to beg my for a great review though. The only person who knew anything about customer service was Hank, he was good. The other staff was so unprofessional they actually looked me up and down like they wanted to fight me when I arrived on the lot and didn't even speak. So after I did get the car I car I wanted the check engine light came on which could have been prevented if they took the time to fix the cars before selling them. So I call back to have it fixed, and when I do I ask "does my 30 warranty cover 100% or the repairs" all the sales reps replies is "i don't know", that's it. I have to tell him "go find out then!". This is crazy to me...It's like no one there cares about the customer or anything else, they are just there to get a check and leave.

rdarrell34

Jul 5, 2014

The sales people at Exclusive Motor Cars were friendly with you and they really made a good deal with there sales. Very good good indeed.

vharley1

Jul 5, 2014

This was my first time ever buying a used car myself and my husband. Had this been 4 years agao I would have driven right past. However, the staff have changed and the business itself. No matter what the situation they were there to assist every step of the way. We drove off in what we came for despite the credit issues, etc. Big Shout out to my sales man "E" and the Finance Manager Hank and Managment James Makia...they are the BEST!Thanks for the ride.. I will be sending business your way.Mrs. Harley and Mr. Scott 7.5.14

E.Phillips

Jun 29, 2014

If you are looking for a great used car. This is the place low miles great cars. Priced at blue book value and great staff. I'm very ecstatic about my purchase I told all my family to upgrade from this place. This is my3rd car but it's my new baby.

Pontiacg8

Jun 24, 2014

The employees at exclusive motors are very knowledgable and eager to help you out in any situation. I was in a bad situation and they helped me get a car same day with no problem. I felt more like family than a customer. I will defiantly be a returning customer.

BRIGHTeyes

Jun 12, 2014

Let me start by saying I was NOT paid,nor am I a friend/family member of this company. A couple of weeks ago I posted a comment which I need 2 change. I went back to Exclusive despite what I had experienced previously. The young man that worked with me was relatively new but made me feel comfortable and asured me that I would drive off in a car the same day. The manager came in,greeted me with a warm smile&handshake, I told&showed them both what I had postedon the internet,relating 2 my prior experience. They showed no ill-feelings or comments. They just got on with business w/courtesy&professionalism as if it were second nature. The salesman that I met on my first trip, I came across again,he explained to me that he wasn't dismissing my business. He explained that it wasn't a loan I rec'd initially,merely a pre-approval. Bottom line I DROVE away with a beautiful,nearly new car. I am totally satisfied&estatic. The manager made some things happen despite my horrible credit. And Cedric,"my salesguy",was the absolute best.I really can't say enough good things about him. Keno?I think that was his name took some of the uneasiness of the long wait off by clownin around. SO FOR ANYONE THAT IS READING THIS,I AM RETRACTING MOST OF MY PREVIOUS STATEMENT,EXCLUSIVE CAR SALES,IS WORTH GIVING THE TIME!!!!!NO privacy when doing biz but if that is an issue for u,don't hesistate,tell 'em&they can&do have a resolution.

TF11

Jun 4, 2014

This was my first time ever buying a car from a dealership. My mother and I went in as prepared as we could have been. I can not believe I almost walked away from this car. It has now been a month since I bought the car and I can say I don't believe I could've had an even better experience. Keno was very friendly and made me feel very comfortable. He was so patient and understanding. I did not feel like i was being taken advantage of in any way shape or form. Chris was very informative and very helpful when it came to doing the paperwork. Since I bought the car, the only things that have occurred is the Air pressure light keeps coming on and apparently there was a fog light out when i purchased it. However, I did not notify the dealership within my 30 day warranty. Therefore, this is not an issue on their part. I just thought it should be noted in my review of the dealership.

David L

May 31, 2014

Great service received at this dealership. Mr. Hank worked miracles to get me financing...I will never forget! Thanks again to the entire for a job well done :)

BRIGHTeyes

May 28, 2014

TERRIBLE!There are no kind of dividers or partitions for any kind of privacy when giving out your personal info. I was already approved from a finance company when they suggested that they may have other companies that may give me a better deal(that was done over the phone)When I got there in person,they claimed that they could not give me any info regarding the status of my loan,until the time of purchase. It wasn't like I was talking months or years. I just needed to know how much I was approved for&how much of a down payment was needed,if I was approved at all. My kitchen is prob bigger then their entire office. And b4 anyone wants to bash my comment,THIS IS MY PERSONAL EXPERIENCE&OPINION!!!! THANKS 4 NOTHING. I guess it's true,u get what u pay 4.!

AKALINDA

May 26, 2014

I spent a long time (6 months) searching for the perfect vehicle. I rented a car and drove around Baltimore (Reisterstown Road) and came up on Exclusive Motors. Ehiabhi promptly came out and greeted me and asked me what I was interested in. I told him I needed a car/truck that I could take off-road since I enjoy mountain biking. Drove both a Toyota 4Runner and a Nissan Pathfinder. I eventually selected the Pathfinder which was an excellent choice. Ehiabhi, Chris, and Hank were all fully engaged from the get go and moved the buying process smoothly. I would recommend anyone and everyone to give these guys a chance-if you don't find what you are looking for they will find it for you and it will be at the best price possible. I would give them 5-Stars!Alvin S. K.

kybrown72

May 25, 2014

Wonderful Experience...Worked really hard to get me in a car that I really wanted....Would recommend Keno and Chris Team to all my friends and family.....Thanks Guys!!!!

TJONES

May 22, 2014

I heard the advertisement on the radio and decided to stop by because at the time I was need of another car. Mr. Hank really worked with me during the finance proces and also gave me some advice as far as refianancing. After purchasing my car and driving it for a little, it was brought to my attention that it needed some little repairs. When I went back to the dealer to inform them, I had spoken with manager James inference to the rapairs. He was very welcoming and assured me that the car would be fixed and spoke to the mechanic directly about my car. I conversed with him directly (meaning that he didnt brush me off on another person). At the time of getting my car fixed, the service manager Dwight was awesome!!! He kept me informed ,followed up on my appt. and called me back when he said he would. I didnt fall through the cracks. I am pleased with the service At Exclusive Motors and I would highly recommend their sevice :)

tooshay9979

May 22, 2014

I heard the advertisement on 92q and decided to stop by just to look. I was in need of a another car but my intentions was to look around first. When I arrived I kind of already knew what type of car I wanted so I just wanted to see if they had any. They had my car and before you knew it, I was bringing back paperwork for Mr. Hank to seal the deal. He was very informative about the finaning of my car. He also educated me on refianacing in the near future. During the process of buying my car, I had a hard time of getting insurance for a affordable rate. James noticed this and handed me his cell phone directly with an insurance agent on there which gave me car insurance at an affordable rate. After purchasing my car it was brought to my attention that it needed some minor repairs. When I went back to the dealership James remembered me and was very welcoming. I spoke with him directly about the issues and he contacted the mechanic directly. The day I originally purchased my my car , it didnt get washed because the guy had left early. But when I left the dealership that day that I came back, I had spoken with Eddie and informed him that my car did'nt get washed when I purchased. He told me to bring it back later that day and washed it with no problem. I got my appt to get my car the the service manager Dwight was AWESOME!!! He contacted me directly and kept me informed about my car. I never fell through the cracks. I am very pleased with the customer service from Exclusive Motors they definitly treated me like family. I would definitley recommend them.

RinaCole

May 21, 2014

I was able to leave the dealership with a vehicle with a low car payment. Keno was great and he worked with me to get me in a vehicle that I wanted. Thank you everyone at the dealership, everyone was very helpful.

Ambullock

May 21, 2014

Great service, people and presentation!! I was very satisfied with how they took care of me. And I wasn't forced to buy. I would defly go back.

Jakita Nichole

May 19, 2014

I purchased a 2008 Es 350 from exclusive motors last week. I have to say I have looked around alot of car dealers and even called some dealers to inquire about vehicles I saw on their website. I wasn't too crazy over the other dealers customer service over the phone. I looked exclusive motors up online and decided to give them a call. When I called spoke with Bruce and his tone was very welcoming. I set an appt the next day and was greeted by Bruce as soon as I arrived. I have to say from start to finish my experience was very good. The financing manager was awesome, every one there was very nice and made me feel very comfortable. I felt like I was around family, not buying a car. I love my car and Bruce made sure I was well taken care of. This man is awesome. If anybody is in the market for a good quality car where the staff is very professional, and puts their customers first Exclusive motors is the place to go. And ask for Bruce.

jakitanichole

May 19, 2014

I purchased a 2008 Lexus Es 350 from Exclusive Motors. I lnew what kind of car I wanted and I called other dealers to inquire about the cars I saw on there website. I was turned off by the way they conducted customer service. I looked up local dealers in my area and came across Exclusive Motors. I called and spoke with Bruce on the phone and we set up an appt for the next day. When I arrived I was greeted right away by Bruce. He was very professional, friendly, and answered all of my questions. He played a big role in the fact that I had great experience. Hank the finance manager was awesome as well. Everyone I encountered made me feel comfortable and went above ans beyond for me. These guys put their customers first. I felt like I was around my family, and not buying a car, thats how good the atmosphere was. From the time I spoke with Bruce to make an appt til the time Bruce handed me the keys to my new car was the best car buying experience I ever had. And this is my 6 th car. So if anyone is in the market for a quality used car and staff that is hard working and dedicated to there customers, you need to stop by Exclusive Motors and ask for Bruce. I love my car. Thanks Bruce:)

PaytonWilson

May 17, 2014

Ok...Without supplying my life's woes, I will give you a little bit of background. Hopefully by the end you will be on your way. I went to this dealership after reading the reviews. I don't have anywhere near good credit though I have substantial income. I got into a car accident with my beloved 2004 Nissan Maxima :(. So of course my insurance company wanted to pay for the damage but considering it was already a 2004 and I still had payments, I felt like the repairs would be a waste of money. I went to this dealership with hopes the height of drawfs. I figured nothing short of some illegal act would have to be committed to allow me to drive away in something new. I couldn't have been more wrong. This process from begining to end took 5 hours. That felt like minutes compared to the atmosphere and work that was getting accomplished. The guys here are real. It is evident they enjoy there jobs and are very good at playing by the rules but to your benefit when it comes to finance companies. Before I walked into this dealership I was going through alot in my life. To recieve the service I did, and get the results I did, (which was a 2012 Nissan Altima), was nothing short of God using these men. I would like to thank Bruce, James and Chris for allowing the Lord use them for my favor. They may have not known that is what happened but for me I know it to be real....Now that I have gotten all emotional on you, go get a new or used car!-Peace and Blessings

tmcknight01

May 13, 2014

Very nice staff. I didn't feel pressured and it was a good experience for a first time buyer. Thank you very much I'm so excited for my new purchase

yaboiremy

May 12, 2014

Keno took great care to find me the car I wanted. Exclusive will always have my business!! My last car was purchased from here and now Im on to my next!!

dannie2oo9

May 12, 2014

Great experience!!! High quality cars, great customers service!! Make sure you ask for Keno!!! Keno will make sure he gets you the deal you want and wont pressure you to purchase.

Edevaughnstylist

May 12, 2014

Exclusive motors has a very nice selection of cars, there was nothing on there lot I would not have wanted to drive home. However, I was in search for a nice but reliable and affordable used car. I was honest and upfront about my finances with my salesperson E, who was very understanding and helpful in helping me find the perfect match. I trusted him to find the best financing company who would not hit me with the highest interest rates, they informed me they partner with over 40 different banks and credit unions and that they would work hard to find me the best rate. After leaving for the evening I honestly was not sure if I would be able to finance a new vehicle at the best cost for me and unfortunately my former car was going up. After I left for that day E (my salesman) called me to weigh any other options that I may have. I knew that he was working tirelessly to make it happen. Another friendly representative James even gave me a call to say even if they couldn't find me the best rate, he would have their mechanic repair my car for free so that I would at least have a reliable vehicle to drive until I was able to build better credit ! And then he gave great advice on how to do so.. He explained that there are companies who finance people with little or no credit but they will be hit with high rates up to 24%! I was grateful for his advice and honesty. The next day I received great news that I was approved through a credit union with a very reasonable Interest rate! I love my new car! I was blown away at the service and friendliness that everyone gave. The gentlemen here are outgoing and fun. They assured me through the entire process that I was in good hands. :-)

JPaulRichards

May 10, 2014

Bought a 2008 Toyota Avalon limited today from "E". The whole experience was pleasant start to finish. E was always responsive and answered my emails in a timely fashion. We don't like cars from smokers - he went out and gave it the "smell test" so not to waste our trip. He was very helpful and answered our questions. Exclusive runs a tight shop. They did negotiate some on the price - we feel like it was fair to everyone. For me, buying cars is like having a root canal. Not at Exclusive tho. The whole experience was enjoyable and easy. Well done.

Jermia

May 9, 2014

My experience was great !!! I appreciate the help that was given to me. I am very pleased with my car. I have no problem recommending anyone to exclusive motorcars. Keno helped me from beginning to end. This was my first car and Keno made the process so easy! Thank you for your time!

ydayclaiborne

Apr 22, 2014

Great experience, staff was very professional. They will get you financed even if you have credit problems. I purchased a great car with really low mileage, low down payment, and a very low monthly payment.

ChakiaMitchell

Apr 22, 2014

My experience with purchasing my car at Exclusive Motors was the best experience i ever had at a car dealership. Not only do they have excellent cars but also great people that have excellent customer service skills. They made me feel welcome and at home and took my negative credit situation and turned it into a positive one by putting me in the exact car that i wanted. Ive never had a group of people that worked so hard to get me what i wanted and for that reason i will always deal with this dealership only! i love this place and recommend this dealership 100% Thank You Hank, E, Bruce and James, you guys are the best!

nataliya.taylor

Apr 8, 2014

This place is amazing , I love the people here and the service was always amazing. Super friendly , and super cooperative. I'll definitely be back to get another car and id reccomend this dealership to everyone and anyone.

robynne

Apr 7, 2014

Top notch service from Clarence and Chris. Although I was just looking, I ended up driving away with a BMW. Although there were other customers, they made me feel like I was the only customer. They were personable and attentive. I would highly recommend Exclusive Motors to anyone looking for a vehicle. I would like to personally thank Clarence and Chris. You guys are awesome.

barryknotts106

Feb 25, 2014

My Sister in law had just purchased a Cadillac from the dealership just a week before recommending me there to look at the luxury fleet of cars. I walked in and I noticed how cramped the office area was, but I managed to make my way towards a row of available row of seats, while others were being waited on. Everyone that walked passed me spoke and was very friendly which gave me a boost of confidence that I would be walking away with my dream car. Within hours that came true after patiently waiting and going over and testing my options with Bruce, and ending with Hank. I highly recommend this dealership to all my friends and family if they are in the market for a great car.

thevivacious1

Feb 23, 2014

As an individual new to buying a car, I was initially overwhelmed by the "pushiness" of other car dealers at local dealerships. At Exclusive Motor Cars I felt very comfortable. I told James what kind of car I was looking for and quickly got me in to a car to test drive it. It was exactly what I wanted and it was in great condition! Every step of the car buying process was explained in clear terms for me and I appreciated this the most. Hank carefully explained each paper I had to sign and why and helped me through the car insurance process. The guys at Exclusive Motor Cars are an amazing bunch and I would highly recommend them to anybody looking for a great car buying experience.

checkureyes

Jan 8, 2014

I would like to thank Exclusive Motors as a team very well put together they made my first time buying a car a wonderful experience I would recommend them to any and everyone they friendly courtious and they worked as a team to fit my need I want to give Kudos to Exclusive Motors ...Thanks for every thing.

Icy Lacy

Dec 11, 2013

Lovely service received at Exclusive Motors in Baltimore. The salesman; Bruce, was able to find me a car with payment in my budget range as well as cheap insurance. I was able to drive off the lot the same day and with a car I was pleased with. Bruce was and is a diligent worker. Even after the sale I was able to call back with questions and he answered them. I definitely will recommend this this guy to ANYONE who is looking for a way out. He's not Jesus but he's a way maker!

phillypeach4

Nov 20, 2013

I was in the market for a newer Lexus. I was able to tell the dealer exactly what I wanted and he found the vehicle for me. I love my new Lexus truck. Please see Mr. Makia and his reliable staff.

Elle

Nov 18, 2013

I purchased my 2012 X5 BMW from Exclusive Motors and it was the best car buying experience I have ever had. They took away all the stress and hassle that comes with purchasing a vehicle. When a friend referred them to me I called in to see how they could help. My call was received by James and in our conversation I told him exactly what I was looking for. He did not have what I was wanted in his lot but almost immediately James was able to locate several options for me to choose from all of which met my requirements. Once I decided on a vehicle their all-inclusive service took care of EVERYTHING else. All I had to do was come into the dealership to pick up my car and sign on the dotted line. Financing, inspection, registration and titling was all handled by the company saving me a time consuming trip to the bank and that dreaded trip to motor vehicle administration (MVA). What I appreciated most about the transaction was the transparency and responsiveness throughout. James was very professional, detailed and relayed all the information I needed to be aware of. There was no fine print or disclaimer that caught me off guard at the last moment. He was always a phone call away and reached out to me promptly anytime new information concerning my purchase became available. He kept me informed every step of the way. Within a week I had a new vehicle that I was exceptionally happy with. If you are in the market for a new car and are looking for exceptional all-inclusive experience with great customer service I definitely recommend using Exclusive Motors in Baltimore MD.

elleboogiee

Nov 18, 2013

I purchased my 2012 X5 BMW from Exclusive Motors and it was the best car buying experience I have ever had. They took away all the stress and hassle that comes with purchasing a vehicle. When a friend referred them to me I called in to see how they could help. My call was received by James and in our conversation I told him exactly what I was looking for. He did not have what I was wanted in his lot but almost immediately James was able to locate several options for me to choose from all of which met my requirements. Once I decided on a vehicle their all-inclusive service took care of EVERYTHING else. All I had to do was come into the dealership to pick up my car and sign on the dotted line. Financing, inspection, registration and titling was all handled by the company saving me a time consuming trip to the bank and that dreaded trip to motor vehicle administration (MVA). What I appreciated most about the transaction was the transparency and responsiveness throughout. James was very professional, detailed and relayed all the information I needed to be aware of. There was no fine print or disclaimer that caught me off guard at the last moment. He was always a phone call away and reached out to me promptly anytime new information concerning my purchase became available. He kept me informed every step of the way. Within a week I had a new vehicle that I was exceptionally happy with. If you are in the market for a new car and are looking for exceptional all-inclusive experience with great customer service I definitely recommend using Exclusive Motors in Baltimore MD.

JACQUES86

Nov 11, 2013

This guy J.J. Called me after i was turned down everywhere,He told me that i was approved up to a 350 car payment with 1500.00 down which i didn't have.He told me he would work with me with the 1000.00 i was short of,On whats called a Promissory Note.He took me through a process known as the 10 step road to the sale.step 1, greeted the customer 2.qualified my needs, 3.selected a vehicle using the Vanna white method.4. the walk around 5 non confrontational TRADE appraisal 6. the service tour .7.the first pencil 8.the business office where a meet Mr. Chris Brock aka Dr Spark who blew my mind with the GREAT DEAL.9.the delivery with my books and 2 sets of keys and my free oil change in 3 months And J.J. took care of that.10.prospecting.Mr J.J. CALLED me the first 24 hours to see how my car was doing and if i was happy,48 HOURS called again to Check on my status with my car and if i sent him anyone like my neighbor to purchase.Then he called me in 72 hours just to remind me of my FREE OIL CHANGE THAT'S DUE.And if i sent him anyone.My Neighbor went to see Mr J.J. AT EXCLUSIVE MOTORS and also purchased a 2010 Nissan Maxima. Meeting Mr.J.J. MADE EXCLUSIVE MOTORS A CUT ABOVE THE REST.I highly recommend this dealership EXCLUSIVE MOTORS OF BALTIMORE.

jtreuth

Oct 2, 2013

Bought a Murano and paid full fare. They talked me into the warranty at an additional price of $1895.00. I have not even put a thousand miles on this thing and it is in need of over $3K in repairs. From motor mounts to sensors....And the warranty company said I was not covered because the paperwork was never submitted. After weeks of fighting that, I finally took it to Jones Dealership to get the repairs done. Now the warranty company does not like the price for the repairs and wants me to run it to another shop. They want me to get frustrated and give up. I would not recommend this dealership to anyone, very shady and they pass state inspections on flawed cars, obviously. Janice Brooks Bel Air, Md

Herbert

Nov 6, 2012

I was overseas when my daughter found a car she liked at this dealership. I was a little hesistant since I wasn't around to guide her through the process especially since it was her first time buying a used a car so I kept my fingers crossed but these guys were awesome, very easy to work with and they kept me informed through out the entire process. She's got a great vehicle and a great deal!

Steve E

Oct 6, 2012

Happy with service and interest rate I received. I didn't even have to put as much $$ down as I thought because they were able to get me good financing. I came because of the reviews I read on here, and the cars i saw online. i was definitely not disappointed.

The car guy

Oct 6, 2012

This place is awesome to say the least. Over the last 5 years I've purchased two vehicles from this dealership and it was always a pleasant experience. I must also say it's not in the best neighborhood and with the type of inventory the keep the definitely don't belong in that part of town but you will be amazed with the type of service you will receive at this dealership.

Rossi

Aug 27, 2012

I am very pleased I did business with this dealership. Shelley was very knowledgable when it comes to financing, she defintely wowed my wife and I with the interest rate i got.

wawayy

Aug 8, 2012

Didn't really trust an independent dealership going into the transaction so i had my guards up but these folks definitely made me feel at ease.I will highly recommend this business to any one in the market for a used vehicle.

miss thang

Jul 24, 2012

My dad purchased a car from here about two years ago and it's been a wonderful vehicle to say the least so he told me about this place and 'am glad i listened because i got a great deal on my 2009 infiniti G37. Will defintely reffer anyone i know here :)

mrs. skp

Jun 19, 2012

Buying from this place was definitely a good decision. It was a very pleasant experience. keep up the good work guys :)

mrs. Asi

May 26, 2012

Found this dealership online when i was shopping for a used toyota corolla. The were very friendly and patient, no pressure at all throughout the entire process unlike what you will usually expect at a car dealer. So i am glad i did business with them.

Dr. M

May 21, 2012

I am 53 years old and has owned about nine used cars, i never buy new but i must say buying from this place was so far the best experience i've had in a used car lot. Aaron was a gentleman to say the least. great experience!

ugo 1

May 15, 2012

I was visiting from africa and was looking for a 2005 toyota 4 runner to ship back home and i noticed that this dealer had good prices on the internet. i contacted them and the infomred me that the dont a 4 runner in stock but the can locate one. I spoke to the owner james and in a few days he called and said he found one and i was quite happy that i waited and went with this dealer. i will recommend this business to family and friends.

Ms. yvonne

Apr 28, 2012

all i can say is this dealer worked their butt off to get me financing even after i have been everywhere else and kept getting turned down. the even delivered my new car to my job because the day i came in and did my paperwork the car was not fully ready for delivery, now tell me where else on earth the do that but i can tell u that exclusive motors does!!

Blake

Apr 26, 2012

Im very happy with the car I bought at exclusives. I was put in a car very quick and the paperwork didn't take too long either. I would recommend the dealership to anyone Whois looking to buy a used car.

antwan

Apr 26, 2012

I normally don't write reviews because i don't even have the time but i just feel obligated because these guys have to be recognized for their great work. I found this dealer online offering an 05 acura RL for sale for cheap. I was a little hesistant but i trusted my instict and drove from Trenton new jersey to baltimore and not only was the price right, the financing rate was phenomenal and great customer service. finance lady shelley was very knowledgable and explanined things in detail. I highly recommend this place :)

Mislead

Apr 12, 2012

The buying process here was actually smooth the problems didn't come until two days later when my check engine light came on. Instead of fixing the problem my light was just reset. And when I was sent somewhere else to get it checked the owner was NEVER available to speak with. Of course my 1,000 mile warranty is expired now. Unprofessional to say the least... Whenever someone was supposed to return my call they never did I ended up going back to the dealership to try to resolve things that still aren't resolved....... Very dissappointed .

AnyaClark

Mar 31, 2012

I had a great experience at this dealership. The buying and financing process went way smoother than I thought. I will shop here again when I need another car.

Lucas

Mar 30, 2012

Starting off, I would have to say that I was one of those who don't trust salespeople, let alone car dealers, but these people have definitely changed my mind. I worked with James who was very professional and patient with me. After shopping back and forth at other dealerships, I finally bought my GS300 from Exclusive. Yes I highly recommend them to anyone looking for a used car.

mylillady

Mar 27, 2012

I purchased a 05 Honda Accord from Exclusive Motor Cars. I was told that everyone was guaranteed an approval from a company called credit acceptance. My credit wasn't even terrible but because I was so pressed to have a honda I went to this rip off car lot. Shelly I must say was really nice and I liked her. However Madeechi was RUDE & just a morron. I pretty much can blame myself for even buying a car from here, and for doing it late in the evening when the lot was dark and I couldn't see the DENTS and DINGS in the car. Anyhow I had the car for about a year and then started having problems with the car slidding on the road in the rain. I went to get new tires & an alignment and that still didn't work. I had taken my car to quite a few mechanic shops and they still weren't successful at fixing the car. I had went through 3 sets of brand new rear tires in 11 months so I knew something was really wrong with the car. I then went to a body shop and was told that the car had UNIBODY damage and it was not worth repairing. The car was in a bad accident and the unibody damage to the car would cost more then to car itself to get repaired. I wish I would have NEVER dealt with tis dealership. PLEASE STAY AWAY FROM EXCLUSIVE MOTOR CARS!

Keelo

Mar 17, 2012

Brought a used Acura TL from this Exclusive Motors last week, my credit isn't the best so going in I thought I would be turned away and dissappointed yet again. Robert was my sales person and backed up his word and got me into the car I wanted. I'm a first time buyer and he answered each and every question I asked with patience and made sure I understood before we continued with the process. I am ecstatic that there are still people that genuinely care about people vs just making a buck... Definetely would recommend this car dealership!!! Ask for Robert!!

Rachel

Feb 16, 2012

I saw a car I liked (Acura RL) from cars.com and decided to stop in to see it in person. I admit, I was a little skeptical because the price and mileage was lower than other dealers I've checked, so I thought maybe something might be wrong with the car. Anyway, I came over to the dealership to look at the car and it actually looked as good as it did online. I was still not convinced so I had to take it for a test drive. It drove very well so yes I was impressed, but I had some minor concerns, so to reassure me, they took it to the mechanic to look over it, and everything was fine. No offense but I don't really trust salespeople, especially used car dealers and by being a single mom and going to buy a car by myself, I felt uneasy because i was afraid they would take advantage. Well long story short, I ended up purchasing the car and financing it at an EXTREMELY low interest rate through my credit union. ( I honestly couldn't believe I could get it that low!!!!). I'm very very happy with my experience here. Like I said before, I do have my reservations about car dealers but the gentleman I worked with (James, i think) broke this stereotype. I had to take the time to give them a thumbs up and I will indeed do business again when the time comes.

Jennessa

Jan 19, 2012

I don't really write reviews but I think this dealership deserves to be recognized for their great customer service. Keep up the good work!

First time buyer

Dec 30, 2011

I took time out to write this review because I am impressed with the quality of service I received. I webt in for a 2007 Acura TL. Although most of the transaction occurred over the phone, I still felt welcome and not rushed into making a decision like I felt with other dealers.

KevinHodge

Dec 30, 2011

just writing to say that I am happy with my pruchase (08 Honda accord) at Exclusive and I'll definitely do business with them again.

Joanne

Dec 17, 2011

I wanted to take time out to write this review because I'm very impressed with the staff at Exclusive. After shopping online at Cars.com, I found a Honda accord I liked at Exclusive. When I came in to look at the car, I was told that it had been already sold-o They had other hondas, but not the color I wanted. James looked around for me and found me the exact color and specs that I was looking for. I was impressed that I wasn't looked at as dollar signs. They really took their time with me. I'll definitely shop here again

Susan

Dec 5, 2011

I've bought a couple of cars here and I keep coming back for a reason. They have the cars I looking for and if they don't, they can look around for the car I want. Overall good customer service, and open to work with me to get te rate I want. Both my son and husband also bought cars from here and so far, no regrets.

Onthehill

Nov 29, 2011

Sold a car that was so broke the extended warranty would not ocver the repair. The dealer couldn't repair it correctly and would not take it back.

Mr. Eisenberg

Nov 15, 2011

My wife and I drove from Pennsyvania to check out a 2005 acura RL this dealership was offering for sale. At first we couldn't believe the price was so cheap compared to other vehicles we've looked at in the past. We even looked at their whole inventory and it appeared the had very reasonable prices compared to other dealers. Anyways we thought it was too good to be true so we made the trip down to baltimore and test drove the acura and we were both very pleased. the car was in a very good condition. They even stayed late to make sure we were taking care of since we got there kinda of late. the finance manager seemed to be very good cos the interest was pretty awesome. we couldnt believe we can get that type of rate on a used car. my wife and I will definitely be going back to this dealership and will highly recommend this business!

Mike079

Oct 6, 2011

I came in for an Acura TL that I saw on their website. I live in Pennsylvania and drove down to Baltimore because the price was the cheapest I've seen. When I got to the shop, they were about to close, but James stayed open to help me purchase my car. I'll def. buy from this dealer again.

tnielsen79

Jul 19, 2011

My experience at this dealership was horrible. Tom was a friendly guy and worked hard to get me a good deal. In the end I don't think the deal was as good as he tried to make it seem, but thats the game of auto sales. The day I left the dealership with the car was the last time I ever heard from Tom. He didn't handle one more thing for me. I was very displeased with this. I had the pleasure of dealing with Shelly. She was rude from the very first phone call. She called me over and over for this document and then that document. I have never had to produce do many different documents after I left a dealership. The thing that made it bad was that Shelly acted annoyed that I couldn't produce these documents right away. Finally when she had the documents she needed the phone calls stopped. I had not received my tags. Finally I called to check to see if my tags were in. Tom answers the phone, but passes the call straight to Shelly, joy. She clearly stated, " We Don't Never call nobody for tags." Great english and professionalism. She didn't have a problem calling me everyday when she needed something. Otherwise they don't call. It's called customer service. If you don't call your customers for things they need, but only for things you need. Why would a customer feel like they should want to recommend your business or come back themselves. Maybe this won't matter to their business, but when you give that kind of service its creeps up on the business sooner or later. I should have never bought a vehicle from this dealship.

Iwillgetyou

Jul 16, 2011

the service is bed and quality of repair is you don't want a know. I want there 3 time to fix the repair he told me wait and come next day same over and over. I naver buy vehicle from this dealer again.