Used Cars for Sale at Exeter Subaru in Stratham, NH

Robin Heiser

Nov 2, 2016

I found myself in the unenviable position of having to get a different vehicle. Since I had wanted a new Subaru for a while we decided to see what our options might be within our budget. Todd was great! He was knowledgeable and friendly and eager to help in any way he could. I am happy to say that we were able to make a deal and feel really good about it. Thank you Todd and the team at Exeter Subaru!!

Moorebf235

Nov 2, 2016

I started my car shopping at another Subaru dealership and when it came time to talk price I had to fight tooth and nail for every cent. I started calling around to other dealerships and Subaru of Exeter cleared the other dealership by $1500 right off the bat (I didn't tell them what the offer was from the other dealership). When I went there Todd helped me right away and was much less pressuring than the other dealership. The price I got was considered "Exceptional" on Truecar and it was not a hassle to get to that price. I would recommend this as the first stop for anyone looking to buy a Subaru.

New2NH

Nov 2, 2016

The associates are knowledgeable, the sales manager was fair, and the whole team is friendly and low key. We'll be returning for our next purchase.

Mary Calale

Oct 28, 2016

John Webster was helpful, patient and was able to get me the car that was best suited for my needs.I would highly recommend Exeter Subaru to anyone looking for a car. I chose the outback and am very happy with it.

Superstang1968

Oct 25, 2016

Our salesman, John Webster was experienced, knowledgeable and professional. It was a pleasure working with him and purchasing our new Subaru from him and the rest of the wonderful staff at Exeter Subaru. Thank you

Brian

Oct 24, 2016

Bought an Outback over the phone from Max. Very pleased with the professionalism and ease of the buying experience. Will definitely be recommending Exeter to others.

macagg

Oct 23, 2016

I ended up getting a 2017 Subaru Outback 3.6R. Aaron was our salesman and we loved him. He knows the cars inside and out. He gave us an education on the cars so we could make up our minds on what would be the best fit. Although, I would not have normally gotten all the extras for the car. I am very glad I did. The eyesight is great especially if you do a lot of driving. IF your tired or the weather is horrible....it helps you stay awake and on the road. I have been driving it for only a week and its been great. Handles great and is very sturdy with an almost all 5 star rating.I highly recommend you at least take a look at the Subaru's. They are very safe cars and Aaron can show you all the positives for your family. Matt in finance was great to work with. He is full of energy and wants to help you thru the process with the least amount of stress possible.Tim is awesome as well.....make sure you meet all of them.Love these guys! Stop in and give them a try.

Marc Zahler

Oct 22, 2016

Purchased a 2017 Outback 2.5i Limited and could not have been more pleased with the experience. Our salesperson, Travis Clement, did a great job explaining the cars features and benefits. I had some service related questions, and the service manager was happy to provide answers. Trade-in and financing was also handled efficiently and fairly. I have purchased many cars from dealers, and the experience was outstanding.

tompam

Oct 22, 2016

We couldn't have asked for better service. Our salesman was more than helpful and thorough. We would recommend anyone go to Exeter Subaru to buy one of their marvelous cars. We highly recommend this dealership and all that are part of its terrific employment.

Senior Citizens

Oct 19, 2016

From the time we entered the dealership to when we left with the 2017 Outback we were impressed with the efficient and friendly service. Aaron took us through the sales process and familiarized us with the Outback's features in a highly professional manner. Dan took us through the paperwork and leasing process with dispatch, leaving no questions unanswered. We would be pleased to recommend Exeter Subaru and their staff to anyone seeking a new automobile. Our experience was pleasant in every way. Would that all our experiences with the business world were so.

Wendyann72

Oct 16, 2016

I had a great experience buying my first Subaru at Exter Subaru. It was the first time that I have bought a vehicle as a single woman. I was comfortable and confident that I was getting the exact car that I was looking for, as well as the right price and monthly payments that I had budgeted for. Travis Clement was a great salesman and listened to what I wanted. I left with the car that I was looking for and am looking forward to buying my next Subaru at Exeter!!

DonInMaine

Oct 16, 2016

I found my experience at Exeter Subaru was excellent, the sales force and management were both patient , knowledgeable with competitive pricing. I would recommend them for your next Subaru purchase.Don P

ange254

Oct 12, 2016

On October 3, I took my car in for a level 3 tune up this also included obtaining a loaner vehicle. (Let me say before I continue that I have been going to this dealership for a while/bought my car there and had never had this experience) However, to continue, when I went back for my car I noted that the windshield was cracked (about 12 inches or more). I informed the service staff who came out and one took a picture and was immediately dismissive of the fact that the damage could have been done on the premises. While this was being addressed another service person came to inform me that I did not fill up the loaner car ( which I had as I was told that morning that it would have cost $5/gal to fill up at the dealership). I must admit, I was upset at having two things happening at the same time. The service person insisted they would have to charge me for extra gas, I refused. Back to my windshield, I was told someone would contact me the next day, and when they did, they again reiterated that the damage was not done by them and went on to say there were cameras around. I asked for the service manager who was not available but I was told he would get back to me. This took close to 48 hours. When the service manager called, he started by saying that his staff did not inform him of damages to the car which they would have done if it was due to their negligence and he reviewed the films and he is sure it was not them. He went on to say that the attendant informed him that my visor was down and therefore I did not see the damage on the passenger side of the car. I assure it the damage was not there when I left my car and neither was there a markup of damages on the receipt I got for the monies I paid for my car.Overall, the way I was "handled" as a customer was below the standard of Subaru. I assure you I will never use this dealership again and will go elsewhere for my regular checkup.thank you.

Lady321

Oct 12, 2016

Loved the friendly, knowledgeable way Todd handled the sale. I usually dread buying cars! He answered all my questions, treated me with respect and honesty!

Kelli D

Oct 10, 2016

Highly reccomend exeter subaru. Very happy with my new subaru forrester and my whole experience at the exeter location. Buying a car can be a stressful experience but they did a great job to make it as easy as possible.

kjw

Sep 29, 2016

My purchase of my new Subaru Crosstrek was handled efficiently. The salesman was knowledgeable, answered all of our questions, and gave us all the info about the many features on the car. It was all taken care of quickly and smoothly. Enjoying my new car!

foxtrot119

Sep 26, 2016

Replaced my 2012 Outback with a 2017. John Webster, again, made the process a pleasure. Love my new Outback. Will continute to do business with Exeter Subaru and John. Thank you John.

Xtrek

Sep 24, 2016

I was dreading the process but it wasn't a process at all! Everyone made it easy, Todd Frampton (no relation), was great to work with. Honest and straightforward experience.Loving my new Crosstrek!

blackduck2

Sep 24, 2016

Went looking for a new car, I was looking for a good deal my wife wanted another outback wagon #3. Did a lot of shopping on line and newspaper ads and had a list of different makes and models new and used at different dealers. 1st stop Exeter Subaru we looked at cars on the lot found what we wanted at the price we wanted and advertised in the paper. Went inside and met Todd Frampton a very pleasant very knowledgeable a great salesman.. I made my mind up right then this was the car we wanted. My wife wanted to look some more so off we go to other dealers didn't find what we looking for went back to Exeter Subaru met with Todd Frampton talked about the car we were interested in he was very informative very patient very laid back he took us for a test ride a nice leisurely no rush ride took the time to go over the controls how everything worked. Went back to Exeter Subaru to do paper work very quick no hassle paid price that was listed. Car was detailed while we were doing paper work. My wife and I are very happy we choose Exeter Subaru to buy her a new car and we are both happy that we had Todd Frampton to help us.

HappyCustomer1

Sep 23, 2016

My wife and I were looking for a new car to replace my old hatchback. We were hoping to get into a small SUV. Working with Todd was very easy, he took us on a test drive in both the Forester and Crosstrek and shared the pros and cons of each vehicle as well as worked with us on the options.After sleeping on it, we decided on a Crosstrek with a few unique options and Todd was able to find us a new car, in our price range, with all the features we wanted. Only took a few minutes. No stress, no high pressure sale, just an easy afternoon and a fun new car. We got exactly what we wanted. We would recommend Exeter Subaru and Todd!

Cjcresta

Sep 22, 2016

Awesome dealership to buy my first car from and was awesome having Travis be my sales associate, seeing it was his first day on the sale floor alone! He did a phenomal job!

Jerry

Sep 22, 2016

It was a pleasure buying a car from Exeter Subaru our salesman John Webster was very professional and went over our new Subaru cross track very well

ScreenName123

Sep 17, 2016

So here is my long story and why I came back to this delearship...One year prior, my boyfriend was in search of a new vehicle. It was a tedious experience that consisted of about a dozen or so dealerships with the same experience. No one seemed to want to work with us or readily approached us. No one seemed to want to work with our price range while helping us get what we want. Granted, it might be because we are a younger couple in our early 20's. However, that changed when we went to Exeter Subaru. Exeter Subaru is a longer drive for us but they had the car we liked online. When we got there, Jon approached us and he was fabulous! He was patient, compassionate, enthusiastic, friendly, and other positive adjectives. We ended up purchasing a WRX from Jon. While we we're there, I sat in a Forester for the fun of it even though I wasn't in the market for a car. I told my boyfriend that's going to be my next vehicle. One year later, I was in the market for a car. We knew we were going back to Exeter Subaru but still looked at a couple of other dealerships for other potential vehicles in our area. My heart was still set on the Forester and we wanted to work with Jon again. However, he was busy with another customer but we were in the area so we decided to stop by to see what they had available. Todd immediately approached us with a friendly smile. We is just as amazing as Jon. He's charming, compassionate, patient, knowledgeable, and other positive adjectives. Todd helped me get a Forester within my budget. We ended with another great experience and highly recommend either Jon or Todd at Exeter Subaru.

Scarlett81816

Sep 8, 2016

While visiting my son in New Hampshire I decided I wanted to purchase a new car. My son took me to Exeter Subaru because he had purchased one there last year. John Webster, my salesman was wonderful. He took his time showed me everything and explained the options on the vehicle then went over everything again. All of the staff was very friendly and greeting my son and I when they made eye contact. A girl that grew up in a all Dodge family I have to say I love my Subaru Outback and have gotten so many compliments on it. I would defiantly recommend Exeter Subaru to all my family and friends

TumbleTower

Sep 8, 2016

I visited Exeter Subaru hoping to look at a particular 2004 Outback, but unfortunately it was purchased by another party before I had the chance to look at it. John, however, was very helpful while I evaluated other options, and I eventually settled on a 2010 Forester. It was great to find a dealership with quality used vehicles under $10k, and John did a phenomenal job explaining the ins and outs of the cars I test drove. Everyone was very courteous and friendly throughout the purchasing process, and I felt well taken care of.

old guy

Sep 7, 2016

My salesman was Drew Ragonese. He was knowledgeable and very pleasant. Didn't push me towards anything and didn't get in the way of my checking the car I wanted.I had only minor dealing with the Service Department, but that was pleasant as well.

Taylor-m

Sep 7, 2016

I've bought many cars before, but Exeter Subaru was a different experience. My salesman (John Webster) had a well defined test-drive and process, so that when I left to make my decision, I felt very informed. When I came back a few days later with a family member, he took the time to go through the entire process again, which I greatly appreciated. I never once felt like someone who was a sale to be gotten, but rather I felt like my needs were being considered. When it came time to talk price, I was pleasantly surprised at the ease of the process and I believe we were both happy. Although I had test-driven the Forester previously at another dealer closer to home, I chose Exeter Subaru because of the people. It gave me confidence that any assistance and problems I might encounter would be handled politely and with both expertise and professionalism. It was well worth the extra few miles I went to get this car!!

Edward Baechtold

Sep 3, 2016

We chose Exeter Subaru over other local dealers for the purchase of our new 2017 Subaru Outback. Todd Frampton, our sales person, was very patient, showed us many new car options, conducted an excellent test drive, and basically let the car sell itself. When we took delivery of our car Todd took the time to explain all the "bells and whistles" to us. Doing the paperwork with Tom the manager was very professional and straightforward. Our experience at Exeter Subaru was first rate from top to bottom.

MMS

Aug 24, 2016

Happy with my purchase and looking forward to many years of driving my new car. This is my 3rd Subaru and 2nd purchase at Exeter Subaru.

k&j4950

Aug 24, 2016

I haven't purchased a vehicle from a dealership in over six years. I have never enjoyed the experience. This time it was a surprisingly pleasant experience. We had a list of brands and models that we test drove including the 2016 Subaru Outback.When we entered Exeter Subaru we were greeted by a very friendly sales guy named Max Bzdafka. We explained why we were there and what we wanted to see and test drive. He was very accommodating and had us on the road in minutes. He was low keyed and not pressuring us at all.We considered other brands but when I called later to ask about the availability of any dealer demo cars he told me one just became available and we went to see it. It was perfect. Very slightly used with all the warranties intact. We were happy with the savings and the extras the dealership offered.we signed the deal that night and picked the car up shortly thereafter. Tom in financing was also very helpful and friendly. Great car buying experience !!

Jerseygirl

Aug 21, 2016

Staff at Exeter Subaru were very professional. They helped me find the Outback I wanted at an excellent price, without any haggling. I appreciated their honesty and straightforward approach, without any pressure to make an immediate decision. It was a most positive experience and I would highly recommend this dealership.

JAS10304

Aug 20, 2016

Exeter Subaru made my recent car buying experience the easiest and most painless experience I have ever had buying a new car. I went in hesitant because I had had a recent bad experience with another dealership so I was not looking forward to dealing with anyone. Right off the bat I was able to walk the entire lot with my wife without being bothered by anyone which allowed me a stress free look at all the cars I was interested in. After having a good idea of what I wanted I walked in the door and was greeted by Max Bzdafka. First impression what a down to earth, funny, genuinely nice person. Max took the time to listen to what I had to say and reassured me that he was here to help me get into the right car that I would be happy with and he would be up front with me through the whole process. After discussing what I didn't like from my old car and the style of car I was thinking about we walked onto the lot and Max quickly identified two cars I was very happy with. After some quick gathering of info Max brought me two sets of numbers on different vehicles. I told him where I needed to be and he came right back with my number no haggling or anything. Picked up my new car the next day and I couldn't be happier! I'll be recommending Exeter Subaru whenever I have the chance!

Heath Fontaine

Aug 17, 2016

I want to start this review off by saying the negative experience I am currently having with the dealership is due to my poor judgement. I will get more into detail later.I waited until I have had my used car for about 2 months before writing this review. At the dealership, my experience was almost perfect. The salesperson was great (John Dube), but they did try to get away with an extra $90 charge, which I called them out on and it was removed. Now onto the car. When I first got my 2011 Hyundai Elantra, it ran with no big issues besides a rather strange and loud noise on start up. After about a week or so, the car would struggle to turn on. So I brought it into my local mechanic and he gave me the low down. In short, he said that I was sold a car with an engine almost at the end of the downhill slant. He also said that there was at one point an oil issue (the car drove for a while without oil). To compensate for it, the previous owner overflowed the oil, so the mechanic drained that for me. So I called this dealership to try and get some of my questions answered. Now this is the point where I screwed up and had poor judgement. I bought the car as is. So the dealership said, in a nutshell, they will not do anything about it and that they must have missed the oil being overflown. They offered me a complimentary inspection to get an opinion, but no repairs.As a result, I'm here with a car that I have to pray will turn on when I need it. I've resorted to walking to work (which isn't necessarily the easiest) since it is more reliable than my car. I am mad at myself for buying the car as is, and even more mad that the dealership has the audacity to sell such a bad car. I know this is mostly my fault, but I think it would benefit others to see this.If you plan on buying a used car here, just be careful about the condition. Their booklet may not have it all.2/5 stars for the great customer service during the buying process.

karasuma

Aug 15, 2016

I greatly appreciated how Drew at Exeter Subaru patiently listened to what I was looking for, and he helped me find the best car to suit my needs. We were able to move the sale along quickly so that I wasn't there all day dealing with paperwork, and he helped me transfer my insurance as well. I was very satisfied with my experience.

Denice Caisse

Aug 6, 2016

Hello, I would like to say this dealership was FAR THE BEST I ever experience . Everyone was wounderful. Robin was the best ,she not only did the test drive with me, Robin also did the finance and gave me pricing and payment what I wanted to hear. Within 2 hrs I drove of in a new vehicle the one I had my heart set on. Again I thank you Robin. I would also like to thank Jon for making this happen he played a big part in all of this sale transaction. I would like to thank Erik. Awsome employees at Exter Subaru Dealership. Denice

Imduffy007

Aug 3, 2016

Very helpful very knowledgeable about the car and really took the time to make me feel like a person not just a sale thanks a lot guys and girls!!!!

Subarulover

Aug 2, 2016

I had an excellent overall experience buying a car at Exeter Subaru. Alex and Drew were awesome, and very knowledgable. They made the experience 5 stars! The only negative is their business manager (Robin) she was dishonest and rude. However, the price we got and car salesmen are so fantastic it made up for it. Thank you Drew and Alex!!!

bchesley

Aug 1, 2016

Our sales rep Alex Giani was excellent. His product knowledge was outstanding and he was efficient and fun to work with. We are a true blue Subaru family (16 so far starting in 1984) and Exeter Subaru has been our go to dealer as long as we have been in NH. They are professional, responsive and honest. They have always put our needs first and done the right thing to build our long term relationship. You won't find a better customer experience in the area.

Gary

Jul 31, 2016

We needed a good and reliable car and Drew Ragonese helped all the way to make it a very nice experience. Each and every person we talked to were very courteous and pleasant. We were treated very well and had a great buying experience. A family owned dealership. They didn't attack or use high pressure to sell you a car.

Anevay Duffy

Jul 29, 2016

Everyone from the Internet department to the sales manager Tom to Max in sales and Robin in finance amazing experience. Thank you so much guys!

Kendra

Jul 29, 2016

I showed up at the dealership as they were closing and Max was willing to help me out anyways. Max has an attitude of "How can I help you" instead of making a sale. He was sincerely happy when I was able to find a car that I was interested in. Definitely a pleasure to work with!

Bami

Jul 27, 2016

The purchase of my Subaru Legacy was memorial for its professionalism. No stone was unturned in describing the workings of the vehicle. And the product is fantastic.

Julie

Jul 27, 2016

John Webster was a great sales person to work with. HE was friendly and supportive and a good listener. I appreciated his relaxed style. I didn't feel pushed or pressured and he helped ,e make the best choice of car for my needs.

Ed

Jul 24, 2016

Exeter Subaru people were patient and complete in the purchase and delivery processes. My 2017 wrx limited delivery went smoothly and I felt comfortable and pleased. I will recommend Exeter Subaru.i am 80 years old

Silverfox

Jul 18, 2016

I hate buying cars but Exeter Subaru have changed my mind. There was no pressure and the sales person was the best that my wife and have ever experience. There price was the best and we did do some checking with other Subaru dealers. Give them a try, they might change you view of buying cars.

DML

Jul 16, 2016

I had gone on line ahead of time to look at local dealerships for best price options. Exeter Subaru did not come up in the search because they don't advertise. We went in with ideas of prices from other dealerships and within moments were provided with a better price. Financing was extremely easy. We got a better than expected trade in price. All round great experience. Third car purchased from this dealership.

Jackie Collins

Jul 16, 2016

I walked into the Subaru dealership on a bad day. I just wanted to get out of the house and forget everything. I did not expect what came next. I was introduced to Cam and thought, OK, he seems nice enough even though he looked like he was twelve!!!!!!! (only kidding, 16 at least)Two hours and lots of conversation later I walked out the very happy owner of a beautiful white Forester. I was actually just beginning my car search but between Cam and the great car I drove down a beautiful NH back road my search was over.I am very happy with my purchase and went on a little trip right away. Big smile on my face all the way. I should have prefaced by saying I started at Subaru because I was driving a ten year old Forester that had been very good to me.My bad day turned into a good day. I would highly recommend Exeter Subaru. It was an all around wonderful experience and if what looks like a little blonde teenager is introduced as your salesman, be happy. He knows his stuff and will answer your every need and question.Jackie Collins.

Rbj

Jul 12, 2016

I had visited two other Subaru dealers prior to visiting Exeter Subaru. I arrived at 1:30pm on a Sunday afternoon and at 4pm I was driving home a new Legacy. They took my old car in trade, arranged a lease with monthly payment lower than what I asked for. They had a choice of four colors in the exact model I wanted. I have no complaints about the other dealers but Exeter Subaru had a better selection and gave a greater discount than the other dealers. Cameron Burke has helpful and did not pressure me.

Clear Blue Sky

Jul 11, 2016

sales person (Todd Frampton) was great and his boss was very good as well. They didn't make us wait and addressed our concerns completely. Business manager was not so great. She continued pressuring us to buy additional products/warrantees after we had declined.

High Mileage

Jul 10, 2016

My wife and I hate car shopping. Todd and the rest of the crew at Exeter Subaru made it painless. We started looking for a used car months ago. It became obvious that we really wanted to invest in anew car with the features we wanted and not the features we did not want. These folks put us in that car.

GSD19

Jul 7, 2016

John and Exeter Subarau, made it easy to choose and purchase my 2012 Forester. This is our 4th Subarau but first purchased from Exeter. Would recommend John to anyone interested in purchasing a Subarau.

DonnieFillion

Jul 7, 2016

When I arrived at Subaru I really had no idea of what was new or of any upgrades as I was abroad for the past 2 years on a work contract. When I was approached by Max Bzdafka I told him I was not in a rush to by as my sister was loaning one of her 2 vehicles to me. We discussed my interest and took a look at the outbacks the forresters and the Cross Trek. I loved the Cross Trek. Not too big not too small what's not to love about this vehicle. Took it for a test drive and Max did a great job explaining all the features and what made sense for me. He was nothing but friendly respectly and extremely knowledgable. I didn't buy that day as I wanted to check out other dealerships about getting the deal. At the end of the day Exeter Subaru was true to their word with giving me the deal and they wanted my business. Max made the experience awesome. No stress No pressure and extremely professional.

ericsrathbun

Jul 5, 2016

Alex Giani was wonderful to work with. He was very attentive and informative. He spent a lot of time making sure I got a car that had everything I wanted and needed; nothing more, nothing less.

satisfied seniors

Jul 4, 2016

We purchased our second Subaru Forester this year...prompt responses to inquiries, follow-up research, quality products, as well as efficient preparation of closing documents. We will confidently recommend Exeter Subaru to our friends and acquaintences.

Mamapsych

Jun 28, 2016

We visited 2 Subaru dealers, as well as requesting on-line quotes via edmunds.com. Todd was by far the most knowledgeable and easy to work with of the sales folk we encountered. He encouraged us to drive the two models we were interested in as long as we needed, was very patient explaining all the electronics and gadgets to these two seniors. We experienced no pressure whatsoever. And when we decided to purchAse a new Outback to replace our 12 year old Outback, we quickly settled on a price we felt was very fair. We received quotes via edmunds from two other local dealers, one quote was more than $3000 more, another salesperson took 48 hours to respond with Information after the initial phone and email contact. When we needed information for our insurance company and Todd was not available, the sales manager quickly supplied the needed documentation directly to our insurance agent. We will return to Exeter Subaru and would recommend to friends

contented customer

Jun 23, 2016

I have purchased about thirty one cars in my life and between my wife and I this last purchase was Subaru Number Eight. I have also worked with about every type of automobile dealership that exists, from large to small and from high pressure to low key methods of operation. So I kind of know what type I'm dealing with. We used to deal with Singer Subaru in Plastow, NH and I didn't even know of Exeter Subaru at that time. Singer Subaru was just the type dealership I liked. Then Singer Subaru was sold to an outfit named "Auto Fair" and I was out the door. Big Mistake. Auto Fair jammed the showroom with too many cars and desks. The salesmen's dress was not nearly as it should be. I thought I was dealing with the lot man when I was there. And the place now isn't the cleanest I've been in. I found Exeter Subaru because I would not deal with Auto Fair. And I'm most happy that I did I purchased a new Forester Premium from Exeter. My sales contact was Mr. John Webster and my finance guy was Mr. Tom Wright. And I ran them through the wringer with that deal. They had to find one, get it there etc. etc. And then I only kept the Forester a couple of months. Good vehicle, nothing wrong at all. But I decided I wanted a sedan. So I went back to John and Tom, traded, and bought a new Legacy Limited. And ran them both through the wringer with that one too. I suggest that Subaru do whatever it takes to keep these two guys on board. John Webster was excellent. He didn't "sell" me either vehicle. He" made me want to buy them". His product knowledge was top notch. The few questions I asked which he didn't have answer for right away, he found the information within minutes. He was very professional, low key and very friendly. His manner caused my wife and I to feel not as if we were in a buyer/seller situation but rather as if we were three friends just having a conversation. I can't remember any "bump in the road" what so ever during the purchasing process. I can't say enough good things about him. When it came time to do the paperwork John didn't send us to Tom Wright, he brought us to him, introduced us all and advised Tom of all the details of our purchase. Tom Wright also did an excellent job. He suggested ways to structure the deal where we would save money, explained every document in detail, took care of add on accessories I wanted on the car and in the deal, extended warranty transfers from the Forrester to the Legacy, and answered every question I had so that I completely understood them. Tom was like John in that he was very professional, low key and very friendly. He took the part that hurts (cost) and made me feel much better about it all. I also took note of how both John and Tom treated other customers. And I believe they sent everyone home happy and satisfied. The physical Dealership itself had just been remodeled, and they had done a wonderful job with it. Very nicely done. I don't know how Subaru calculates their dealer ratings but however you do put Exeter Subaru and especially John Webster and Tom Wright at the very top tier.,

zambuca02

Jun 23, 2016

good experince with the buying of my car until it cmae to signing the loan papers. They tried to get me ot purchase more things that i did not need.

bluenitrous05

Jun 22, 2016

This was my second purchase from Exeter Subaru and I dealt with the same "product specialist" both times. Todd made the process of buying my new car just as painless as last time. I don't think I'll ever buy a car from another dealership.

Mike and Mary

Jun 17, 2016

My wife and I were initially interested in purchasing a used car a few years old. We decided to test drive a used 2012 Subaru Outback Limited and a brand new 2016 Subaru Outback Premium to gain a perspective of differences between an older and newer Subaru Outback. Our sales person is John Webster. Mr. Webster provided detailed non-biased information about both vehicles. John was extreme friendly, personable, knowledgeable, and helpful during the entire car buying process. My wife and I chose a 2016 Subaru Outback 2.5i Premium with Eyesight technology.One thing I would like to note. The EyeSight technology needs to be played up more than it is. The EyeSight technology is getting us closer to autonomous vehicles. While it is not fully autonomous, the base features for driver assist such as per-collision avoidance, per-collision breaking, per-collision throttle management, lane departure warning/correction, and adaptive cruise control provide for additional preventative safety features through monitoring, detection, and automated actions to provide additional time for the driver to perform corrective preventative actions. I tested the EyeSight technology from NH 93 through some of the worst early morning/late afternoon traffic into Downtown Boston and decreased my breaking and accelerating significantly. My driver fatigue also decreased significantly. It does take baby steps to trust that the vehicle is going to perform the way you want it to. Once you understand the behavior of the EyeSight technology all you have to do is steer the vehicle!My wife and I are very pleased with our experience at Exeter Subaru and would definitely recommend John Webster. Thank you John for your warm personality and for making the car buying process a very happy experience!M & M

John G.

Jun 17, 2016

We traveled 30 minutes to Exeter to look at a CrossTrek for my daughter. We met our sales person (Todd Frampton) who spent a good 2 hours with us reviewing and test driving the car. The price negotiation was simple and fast. I provided the amount that we were willing to pay and they agreed to my price. No back and forth, no let me go get my manager, no excuses! A very pleasant car buying experience with a knowledgeable sales person - Todd Frampton.

KPOINTERS

Jun 15, 2016

The car buying experience was no pressure and low hassle, and everyone at the dealership was friendly and professional. Max was extraordinary in every way.

Mike Bergeron

Jun 14, 2016

We went to Exeter Subaru to look at a 2011 Outback advertised on their website. The are very knowledgeable, open and helpful. Answered all my questions, was flexible to my schedule. My sales person was Drew Ragonese.

am11

Jun 13, 2016

I went to Exeter Subaru to purchase a used Toyota Solara convertible I discovered on line. I was met by John Webster who was extremely helpful in both presenting the car and in helping arrive at the negotiated deal I needed to purchase the vehicle. He was accommodating in every way and even came in on his day off to deliver the car as a surprise for my spouse. I have nothing but positive words to describe our experience.

ninjafire24

Jun 12, 2016

To start he was very open and welcoming. Helped us jump right in to a 2016 WRX and test driving it. Seemed very knowledgeable about the car and all the other features of the car and then other cars in general. I would recommend anyone to come here and buy a Subaru because they are extremely friendly.

dozer609

Jun 11, 2016

i recently purchased my first subaru from exeter subaru. I did a lot of shopping around and went to a lot of different dealerships. I'm very [icky when it comes to cars and i know what i want. I have to say this was the best dealership i visited they didn't try to push different cars on me or anything like that i told them what i wanted and i have to say they definitely put in the time and work to get me in that vehicle. i couldn't be happier with my decision and their want to get me in that vehicle. big thanks to John Webster, Robin Harris, and Drew Ragonese they where such a big help and because of them ill be back for my next Subaru purchase. thank you guys so much.

MKS

Jun 10, 2016

We just purchased our third Subaru. We purchased our first used Outback from Exeter Subaru and had a great experience. Our second Subaru we purchased from a different dealer and they were terrible. When it came time to trade that vehicle in we went back to Exeter and worked with John Webster to purchase a brand new Forester. He was extremely knowledgeable about all of the features of the vehicles and different options we were considering. He was very patient with us and made the whole process so easy. We will certainly be sticking with Exeter and John going forward. We also have had amazing experiences with their service department. Christine has provided us with such great customer service. We would recommend this dealership to everyone!

Brett Gendreau

Jun 6, 2016

I've bought two cars here, both times they were very easy going and helpful throughout the process. I found them very fair with both of my trade ins, not trying to nickel and dime me out of the fair value of the car.

Abby

Jun 4, 2016

Buying a car has always been one of my least favorite things to do, but that changed last week thanks to Cameron Burke and Robyn Harris at Exeter Subaru. Cameron was very friendly, knowledgeable and professional. He knows his stuff and gave us a good test drive so we could get to know the car and patiently explained everything we asked about as well as many other things. Never did we feel pressured to purchase anything which to me is very important and enhances the reputation of the dealership and employees. Robyn was also very friendly and efficient with her financial knowledge and all the paper work. Thank you both for an enjoyable experience.

gebron

Jun 2, 2016

We were satisfied with our 2012 Subaru Outback but wanted a newer car. We drove to Exeter Subaru just to look and see what was available. While looking through the lot we were approached by a salesman. Max Bzdafka was not the usual pushy sales person. He was extremely helpful and went into detail on all the features of the Subaru Outback. We were very impressed with his demeanor and love of the product. We purchased the 2016 Subaru Outback Limited and owe Max our gratitude.

Andrewbaru

Jun 1, 2016

By far the best dealership experience I have ever had. At no point did I feel pressured to buy anything. Max Bzdafka was friendly and had a firm understanding of the products and features. I consider myself a Subaru enthusiast and I was thoroughly impressed with the depth of knowledge he had.I seriously can't recommend this dealership enough. Ask for Max Bzdafka! He is by far the best salesmen I've ever experienced. This is how all dealerships should be operated.

sandyfeetnh

May 30, 2016

I am a first time Subaru owner, so I needed ground floor education. Drew Ragonese was very knowledgeable and patient with all my questions. He knew the Outback inside and out. Be sure to visit Exeter Subaru before buying your next car!

Kath

May 26, 2016

We were so lucky to have Todd Frampton assisting us with our purchase of a Subaru Outback at Exeter Subaru. Todd was patient with all our questions and gave us a perfect demo of the car. We were impressed with how smoothly the transaction went. And when we picked up the car, Todd went over the all the technology and patiently answered all our questions AGAIN. Kudos to Exeter Subaru.

Mike

May 24, 2016

From the minute we walked through the doors and were greeted by Cameron Burke's smiling face, we knew we were in the right place. All the employees we encountered that day were so pleasant, professional and very informative. Cam, Erik & Robin each took the time to explain everything & made sure any questions we had were answered. This was our first time leasing and the process was flawless. I would recommend Exeter Subaru to everyone! Again, our thanks to Cam for his dazzling personality, vast product knowledge & care he takes to assure that we are satisfied. Top notch!!

patriots fan

May 23, 2016

I was very impressed with my experience at Exeter Subaru. Alex Giani, the salesman that assisted us was very professional and knowledgable. There was no heavy pressure and I believe they were trying to help me find the right vehicle.

3andcounting

May 21, 2016

Another great experience. I've yet to find a dealership to beat their price and the customer service is always a good experience and without pressure. This time it was Drew: friendly, helpful, knowledgeable. I've always started out looking there and I have ended up buying there in the end for my last three cars. Definitely recommend it.

Jahna.lapointe

May 18, 2016

I was having a lot of trouble finding a car that was right for me do to being on an extremely tight budget. Over the weekend I went and worked with Alex Giani in sales and Tom in finance and they bent over backwards to get me into a car that I love! All the while I had a great time doing it. I am not one to write things online and I am also not one to ever suggest salespeople but if you ever need to deal with buying a car then I would absolutely recommend Subaru in Exeter. They are a great bunch of people and made this experience very positive for me

DR701

May 15, 2016

Cameron was extremely helpful and friendly throughout the entire buying process. You can tell it's a dealership where customer service is taken very seriously.I also really appreciated their quality used inventory with VERY reasonable prices.I'll definitely be going back in the future!

SarahLoe

May 13, 2016

I had my eye on a used 2013 subaru impreza at the dealership for awhile when I finally went out to take it on a test drive. I had no idea I'd be driving it home that same day! I worked with Cameron Burke who was the best salesman I could've hoped for. Extremely helpful, friendly, personable, honest, and informative. Cam wasn't pushy in the slightest bit, and I knew he wasn't trying to rip me off. Not only did he deal with my shoddy standard driving, he went out in the rain to take my roof rack off of my old vehicle that I was trading in, while I stayed dry inside! He answered all of my questions and did what he could to negotiate with me. All in all far surpassed any expectations I had of a dealership experience. I would highly recommend Exeter Subaru and specifically Cameron.

TP123

May 13, 2016

Overall good experience from sales rep Cameron through management. Would definitely buy from them again. Had Subaru lease coming to end and they helped me transition to purchase of pre-owned Volvo.

go9go7geo

May 12, 2016

We worked with Drew who helped us find EXACTLY what we wanted in our WRX. He was a gem. Pleasant, friendly, funny, well-bearded... the list goes on. We have dealt with many dealerships before and often dread having the go through the car-buying process. This was not the case at Exeter Subaru and in working with Drew. He made it fun, helpful and so easy. We highly recommend working with him to anyone looking for an easy-going, enjoyable experience. He's your guy!!!!!!

Shanelovett

May 10, 2016

I found myself rather aburply looking to buy a new car I did all my research online about the make and model I wanted. I loved the Legacy and decided to go take a look at some. I stopped at Exeter Subaru started looking. Cameron came out to help me and my girlfriend was super nice and not pushy we test drove the car and I knew that it would be the car I bought. Cameron and Dan made the rest of the process a lot easier. I told them what I needed and they made it happen. They fit everything into my budget and made everything super easy. Dan took the time to explain all the fine details in what I was signing.

Trip Lowell

May 1, 2016

I recently purchased an outback from Exeter Subaru. Treated with courtesy and a degree of professionalism both in the sales department (Drew) and on the business/administrative side (Robin).Orientation was very thorough and informative.

aroberts23

Apr 29, 2016

Stopped by to take a look at a used vehicle we had seen online and ended up purchasing a few days later. Communication was great via phone and email, they were willing to negotiate and work the the bank to get us to the deal we needed. Bethany was friendly, easy to talk to, and knew her stuff. Robin nailed all the details to my very high expectations, and Milo detailed the car so well it literally looked brand new.They sent us off with a great vehicle, a great deal, a great warranty and quickly took care of an issue with the battery. Great job!

SubaruFan

Apr 28, 2016

After researching other dealerships, decided to purchase our vehicle through Exeter Subaru. Wendell White was very cooperative and willing to negotiate. Robin Harris was on the ball!

Mathew1003

Apr 27, 2016

Cameron was incredibly nice and knowledgeable. The entire dealership has a no pressure attitude, and really just want to find the right car for you. My credit was so-so they got me a great rate and they use local banks for their financing. All around great dealership I highly recommend them.

David Crosby

Apr 27, 2016

We lost two cars at the same time and needed quick replacements. In the midst of a crisis time, Max was very helpful getting us into new cars. Despite our obvious need, there was no pressure and no manipulation. Stress free and calm sales process. Listened to our needs and provided accordingly.

Scottnbpt

Apr 24, 2016

Comfortable, low pressure experience. We ordered a customized Crosstrek and were told it would be delivered in 8 to 16 weeks. It was delivered in 8 weeks to the day.

Joannie

Apr 24, 2016

I first began looking at a Crosstek in February. When I finished talking to Jon, he said he'd contact me about my decision. I told him "Don't call me; I'll call you". And that's what got me to come back. There was absolutely no pressure! He honored that the whole time!The entire transaction was transparent; from the first price discussion to the last, Jon and others were completely up front about the cost of the car and my trade-in.Jon is amazing! He is professional, knowledgable, patient and friendly. He made sure I got the car I wanted with the accessories I requested. Thank you so much for such a pleasant car-buying experience. I would strongly recommend him and Exeter Subaru.

Paul MacMillan

Apr 23, 2016

I went out to purchase a Subaru after test driving one at a different dealership. The original dealership called me to set up another test drive and I told them I wanted a Legacy 3.6R. They told me to arrive the following day and guess what? Neither the car or the salesperson was there. While I was in their show room they tried to do damage control. I was pretty irate at that moment. I went online on my phone in that showroom and located the specific Legacy and color combination at Exeter Subaru. I told them I was leaving and was told that they could get me the same car. I told them that they had their chance and failed. I immediately called Exeter Subaru and asked if the car online was still available. I was told it was and I told the female on the phone that I would be up in about 30 minutes. She said the car would be fueled up and ready form me when I arrived. I walked in and was immediately greeted by Cameron Burke. I took the car out for about 20-30 minutes and we drove on the highway, curvy roads, bumpy roads etc. to see how it performed. I was so impressed with it, I bought it once we got back to the dealership. I got the right price for my trade and purchase price of the new Legacy. I had no plans on buying the car that day or even from that dealership. It was my first time there and I must say I am impressed with everyone involved in my transaction.

SRG

Apr 22, 2016

I wanted to take a moment and thank Exeter Subaru and Cameron Burke for the pleasant experiance during the purchase of our new vehicle. Cameron was very helpful and comfortable to deal with. His "no-pressure" attitude made the whole car buying experience enjoyable. Thankx again, I will surely recomend Exeter Subaru to any of our friends interested in a new vehicle.

Allison

Apr 21, 2016

Max B. made the arduous task of purchasing a car, fun and painless. Throughout the entire process there was no pressure to add unwanted services or options. He listened to what I wanted and made it his mission to find exactly that. I couldn't be happier with the whole experience and would reccommend Max and Exeter Subaru for your next car purchase.

Middle25

Apr 21, 2016

From my very first phone call I was impressed with the overall general concern for my needs and the no pressure atmosphere that I found at other dealerships. The team worked well together.. I had purchased my initial Subaru with this dealership and my experience with my newest Subaru purchase exceeded the initial!

confar2022

Apr 21, 2016

From the first hello to picking up my new Impreza Jon was highly professional and knowledgeable. No, none, nada pressure and made the leasing experience a pleasure. He secured the color car I wanted for me with no hassle. While I was hounded by other dealerships for their business, Jon remained focused on the job of getting me the best price and options. Robin was also extremely helpful in the leasing process and they both had patience and professionalism beyond what is normally found in this business. I would highly recommend Exeter Subaru to everyone and anyone!

thydian

Apr 19, 2016

Thanks to Todd Frampton and Subaru Exeter for making my recent purchase a great experience from beginning to end. When I went to Exeter Subaru for a test drive Todd was friendly and knowledgeable about the model and features. Todd owned the same model and brought real knowledge and enthusiasm about the car to the demo. We agreed my desired features, colors, etc required a custom order so I then researched MSRP, invoice, true market value, etc and prepared for the typical price negotiation battles to ensue...but to my surprise and delight Todd instead made a fantastic offer from the start! With my custom order placed Todd then prepared me for what was to be a long 12-16 week wait for my custom order from the factory. But Exeter Subaru delighted me again and days into the long wait proactively searched for inventory arriving on ships destined for other dealerships, found a car with all my requirements and made arrangements to reroute to Exeter. Instead of waiting until June/July, I took ownership of my beautiful new car on April 15th. I had other picky asks as well that Todd and Exeter Subaru met without complaint (like not unwrapping the car when it came off the truck until I could see it). Taking delivery was super easy as well and probably took less than an hour. Well done Todd and Exeter Subaru! I'm loving my new car.

M., F. and I.

Apr 18, 2016

We purchased our 2011 Outback from John Webster and returned this month for another new Outback. We have been pleased with their service of our older vehicle and very pleased with the new purchase. It is comforting when sales staff are not pushy, when they know their vehicles inside and out, and when they are willing to bicker on price. Now that the facility expansion is complete, we expect more good things to follow.M, F, and I

Carl

Apr 15, 2016

While shopping for my first lease, 5 of the 6 sales reps of various companies I dealt with had less than 6 mos. experience. Of that group Cameron was by far the most knowledgeable, personable and, for someone so young, gracious and an active listener. He explained the vehicles features easily and in a way we could understand, orchestrated a real-world test drive based on our needs to highlight the vehicle for our purpose, and when I advised him we leased elsewhere for price reasons (Outback was our preference) handled the loss professionally and personably thus keeping the relationship for future deals most likely. Young or old customer, you'll feel comfortable in dealing with this young man!

DCarr

Apr 14, 2016

Every aspect from start to finish in the purchase of my new Forester was above and beyond "exceptional"! Kudos to John Webster for an enjoyable experience! I will always return to Exeter Subaru for Sales and Service because I have always been treated with respect, professionalism and "no-pressure" tactics. John is a terrific salesperson and made this the easiest car purchase ever. Thanks to everyone at Exeter for a job well done!Doris

Dianegmt

Apr 10, 2016

I keep returning to Exeter Subaru when it is time to buy a new car. I recently bought my fourth Subaru from Exeter Subaru. My last Outback, I had bought through John Webster, so I went back to him this time because he is so pleasant to work with, as well as being extremely knowledgable and helpful. John spent a lot of time with me, explaining all of the new features and answering all of my questions. Buying a new car is a big deal, but I never felt rushed or pressured.. Everyone was friendly and easy to work with. When I return to have my vehicle serviced, I will pop in to say Hi to John. I love my new Outback and Exeter Subaru, with John, Michael and Robin, made the experience easy and quite painless.

clbianco

Apr 4, 2016

I had come to Exeter Subaru with a car already in mind. Alex made this purchase incredible simple and painless. He was friendly and forthcoming with any information about the vehicle. He was in no way pushy and understood if I needed to take some time to think my purchase over. He worked with me on finding a finance option that was right for me. He helped me connect with an insurance company and helped push things along so that I was able to drive off the lop with the car on the same day. During waiting periods he was talkative and polite. Overall, it was an excellent experience and I highly recommend going to this dealership.

msladyfish

Apr 4, 2016

I was in need of another car and had decided to try leasing one, for the first time. It would also be my first brand NEW car ever in my life. I dreaded the process. But I was so pleasantly surprised at this dealership! Drew was a wonderful low key "product specialist" and not your typical car salesperson at all. His calm demeanor and steady prescence worked well to calm my inner anxiety at such a big step in my life, I would highly recommend them. Try them out you will not be sorry!

ctbrown

Apr 3, 2016

I did extensive research in finding the right car. When I arrived at Exeter Subaru, I was ready to make my purchase, for the right price and financing. Todd Frampton was extremely helpful in making this work, answering all of my questions, painstakingly going through every feature of the car. I'm pleased with this dealership and will return in the future. Most importantly, I love my new car!!

RKUMB

Apr 3, 2016

Totally no pressure sales. Drew was excellent to work with, kept us updated on the Outback that we special ordered. Helped us through the features of our new car. Would definitely recommend Drew to friends as well as Exeter Subaru in general!

HKO

Apr 2, 2016

Thank you to John Webster and staff for such a great experience! I love my new car! John was very patient, knowledgeable and kind when helping me find my car! Great customer service and wonderful staff!

DebC975

Apr 2, 2016

Drew was great! I purchased a new Outback and he knows everything about the vehicle. He took his time to make sure I understood all of the features.

BORJA

Apr 1, 2016

friendly, quick and accommodating. I was able to get my car the same day and the service was impeccable. Alex Giani was very good in answering all my questions and the whole team worked very well together.

Lori

Mar 30, 2016

Bought my new Forester mar 27 th . from Drew , pain free experience ! Drew was excellent , very informative and helpful with all aspects of sale with no irritating high pressure salesmanship .. Would definately recommend Exeter Subaru and Drew to my friends !

michgregg

Mar 29, 2016

Another great car from Exeter Subaru; and again with the great customer service of John Webster! Fifh Subaru purchased; the last three with Exeter Subaru.

Bibliophile

Mar 28, 2016

Drew Ragonese was extremely helpful in all the ways that count. An excellent transaction and I felt extremely comfortable with him and the rest of the team. Thanks!

crosstrec, lisa

Mar 25, 2016

Our salesman listen to our wants and needs then proceeded to work with us to achieve our goal, Alex Giani was professional, his knowledge of the vehicle was impressive and his overall demeanor made us feel comfortable right away.The rest of the staff at Exeter Subaru was friendly and professional. Great stress free car buying experience.

happy in Exeter

Mar 24, 2016

Alex and the rest of the Exeter Subaru team are first rate. I got no hard sell, no pressure, nothing other than honest answers to all my questions. I felt treated respectfully, and never felt gamed or uncomfortable. I ended up with everything I wanted, the car of my dreams, and never once questioned the integrity of anyone I dealt with.I would recommend Exeter Subaru to anyone and everyone. They are the best!

Sunny

Mar 23, 2016

Thanks Jon for spending so much time with us on Saturday and Sunday. Once we decided to purchase the vehicle, I wanted to bring it home immediately. Jon, Robin and Mike did everything to make it happen within the time constraints that I had. Jon even came in on his day off to explain all the features, how to use them and set-up. All of the "stuff" could have been overwhelming for someone less than tech-savvy as I am. He was patient, enthusiastic, very knowledgeable and made the "learning curve" easier. The 2016 Forester replaces my 2007 LL Bean Forester that I purchased new at Exeter Subaru almost nine years ago to the day.

Steve

Mar 23, 2016

We made several trips to Exeter Subaru before we were ready to replace our Cadillac. Alex spent plenty of time with us on each occasion knowing full well that he may never see us again. We truly appreciated his professionalism. He didn't try to push us to make a move before we were ready like EVERY OTHER DEALERSHIP I HAVE EVER BOUGHT A CAR FROM.Our Outback has far exceeded our expectations. Alex was the best. Overall a great buying experience. I'm 54 so this was not our first barbecue.

Norm

Mar 23, 2016

Buying process was fine, received a decent price. When the vehicle required service, under warranty, had to jump through hoops, didn't receive calls back and had to show up in person just to get an answer. Once repairs were done, service 'tech' neglected to install all shield components (he forgot) and it ended up ruining another shield. Service department gave me the run around for a month saying they would take care of it... in the end, didn't. The experience with this dealer was terrible. Good luck if you buy from them, you'll need it.

Ed1950

Mar 22, 2016

I had a great experience purchasing a new Lecacy from John Webstrer at Exeter Subaru. He was knowledgeable and patient during the test drive. He responded to changing conditions and worked to get me the car and features that I wanted. John did not pressure for a quick sale. Instead he provided the answers to help me make a decision. This made for a very pleasant car buying experience.

connor0824

Mar 21, 2016

Thanks to Wendell, shopping at Exeter Subaru was just as the title say. He made the whole process easy from start to finish. He made sure that our purchase was going to fit my family's needs rather then to "just get a car off the lot" and put us to the right vehicle. As a person who has owned nothing but Subaru's I knew exactly what I was looking for. He was able to leave such a positive impression that my wife has already decided that her next vehicle purchase will come from there as well. Thanks to Wendell and the entire Exeter Subaru team for making car buying as easy of a process than we could've imagined.

maryann2016

Mar 17, 2016

I just want to thank Todd Frampton for everything he did to make my experience in leasing my Subaru Impreza a great experience. He was very very helpful in all aspects. The dealerships staff were all very knowledgable and made it a very pleasurable experience. Thanks to all of you and I can't tell you how much I am enjoying the car. Thank you, MaryAnn

Regina Cuff

Mar 16, 2016

My Forrester is a great car and it was a pleasure working with John Webster who is very insightful of all things Subaru. Had a great test drive and I felt that John was very informative about the Forrester.

mjh2016

Mar 14, 2016

Had a great experience with the staff at Exeter Subaru. It was my first Subaru purchase and the staff may me feel comfortable through the entire process.

Matt

Mar 10, 2016

It is with great pleasure that I recommend Exeter Subaru! I purchased my very first Subaru, an Outback 3.6, and cannot say enough about what a pleasant, easy experience I had there. John Dube was our sales representative and he could not have been more helpful, professional and accomodating. And Sales Manager Jim Laflamme went WELL out of his way to ensure we were completely satisfied with our experience. Everyone we came in contact with at Exeter Subaru were extremely polite, helpful, and showed a work ethic that was second to none. We will certainly recommend Exeter Subaru to all of our friends and family.

mowerman

Mar 9, 2016

I purchased a used 2011 Hyundai from Exeter Subaru on 2/20/16. I started negotiations on the computer with Elisebeth, she was patient with me and answered my questions respectively and honestly. I also spoke with Jimmy, Sales Manager, again very honest and professional. I went to the dealership and was met by Alex, we looked the car over, went for the test drive and purchased the car.Due to time of day we made an appointment for inspection , they were prompt , took care of the inspection and treated us very well ! If you want to Deal with the best, go to Exeter Subaru!!!

BobJ99

Mar 8, 2016

I have been purchasing 2 new cars every three years for the past 25 years. I have a lot of experience with buying a new car and always work to get the best price possible. The most positive thing I can say about Exeter Subaru is that they are nothing like a typical car dealership. Not only was the deal they offered me the best of the three local Subaru dealerships, how they arrived at the price was simply and transparently explained.I have never written a review of a car dealership before, but my experience with Exeter Subaru was so positive, I wanted to spread the good word. Honestly, I couldn't be more happy with the experience. Every person I spoke with bent over backwards to be helpful and courteous. If you want a new Subaru and live in the New Hampshire seacoast, don't bother looking anywhere else.

Laurie

Mar 7, 2016

Exeter Subaru was great to work with. If our salesman Drew was busy, someone else helped us right away. We had planned to buy a CRV, but the Subaru was higher rated, and after a couple of test drives we were sold. I've owned the car for two days and LOVE it.

Mark

Mar 3, 2016

Todd was great to work with. He was knowledgeable, patient, and answered all of my questions happily. After I had done an extensive test drive and Q&A session, I brought my wife and daughter over at a later time so that they could look at the car. Todd took the time to go through all of their questions with them. I would recommend Exeter Subaru.

Spydee

Mar 2, 2016

Excellent service and very patient sales people as I changed my mind several times. Drew was extremely helpful even though he was not my sales person. Alex was very good and thorough explaining all the features. Thanks to their patience, I ended up with what I wanted and did not have to settle.

Cbeaudette56

Feb 29, 2016

Hands down the best dealership I have ever worked with. Wasn't sure if I was buying a Subaru or not, then after being greeted, talked for a few, then test drive the car. I was sold that the wrx was the car and exter subaru was the dealership to buy from. Todd is hands down the best person to deal with when buying a car. Can't thank exter Subaru enough for all their help!

janet

Feb 28, 2016

Exeter Subaru and Todd Frampton were wonderful to work with. This is the second Subaru Outback I have purchased from Exeter Subaru and would highly recommend them to anyone looking for a car. Todd was extremely helpful while I was looking at cars and throughout the buying process. He is very informative, supportive and friendly. Very pleasant and easy car buying experience!

NLemcke

Feb 25, 2016

In fact, it is so above average words won't do it justice. I leased my first Subaru from Exeter Subaru and it was a no brainier that I would go back when my lease was up and lease another Subaru from Exeter Subaru. John Webster was the person I dealt with and he is great to deal with. He is knowledgeable, low pressure and has a terrific sense of humor. I would enthusiastically recommend Exeter Subaru to anyone and everyone in the market for a new car.

carlady8932

Feb 25, 2016

I was referred to John Webster by a friend since I was interested in the lease of a Suburu. I was pleasantly surprised by the knowledge and experience of John relative to the Suburu vehicles. I had had 2 Suburu vehicles in the 1980's and decided it was time to Love Suburu again. John introduced me to both the Outback and the Forrester and spent a lot of time showing me the features of both. I am so glad I chose Exeter Suburu as a dealer and John as the salesman. Thank you.

gail

Feb 23, 2016

My husband and I would recommend this dealership based on our experience with product specialist, Drew Ragonese. We found Drew to be knowledgeable, responsive, professional and very pleasant to work with. Drew made this a positive experience and we sincerely thank him for leaving a good impression of Exeter Subaru in our minds. We will recommend Exeter Subaru based on our interactions with Drew.

CManning

Feb 19, 2016

This was my first new-car purchase, and Drew Ragonese was fantastic to work with. The only issue was with having to wait for paperwork on a few occasions, but the staff were all friendly and accommodating.

edwardjen

Feb 19, 2016

My husband and I bought a new Subaru from Exeter Subaru what a great and exciting experience we had since this was our first brand new purchase and well worth it. Our salesman was Todd Frampton He is so awesome to work with. We were very comfortable with him the first time we met him. He was very thorough in going over the vehicle we were interested in. Very easy going and had the patience with us as we had tons of questions being our first time buying new. Would definitley give Exeter Subaru thumbs up. Want to thank everyone at Exeter subarufor your time and for working with us getting us into the vehicle we wanted ?? Jen O.

Brandontearly

Feb 17, 2016

The guys at Exeter were very straight with me with no tricks or traps. They were professional and genuinely wanted to help. I definitely would recommend visiting them for your car search. Drew was awesome, super helpful and very pleasant to talk with.

Subaruluver

Feb 16, 2016

Courtney Melvin is great! She found just the car I was looking for. We took it for a test drive and I fell in love with it!Courtney also took the time to go over all of the panel and buttons on the dashboard as well as helping me set up my phone contacts.This is my second car from Exeter Subaru and I have to say you folks are wonderful! Thanks.

Brayden1

Feb 16, 2016

Great salesperson, Jon Dube, friendly and knowlegdable. Paperwork took a long time but in the end we ended up with the car we wanted. Overall good experience.

dlevine

Feb 13, 2016

I found John Webster and the rest of the staff to be very fair and easy to deal with. Totally straightforward buying experience--no gimmicks, etc. I very much recommend this dealer.

Melissa

Feb 10, 2016

Great people. Todd was a joy to work with, & Jim did his best to get me into the vehicle I wanted, & out of my junk.

shifta64

Feb 10, 2016

Looking at used cars online. Saw one here and it was even better than described online. John Webster was our salesman and he treated us very good. Instead of running back and forth with offers and counter offers he brought the right person over to make the deal. Car was made ready and as expected washed and filled with gas when we were told and no hassles at all. Dealership was a little messy but they are remodeling so it was expected.

dgmer

Feb 10, 2016

Quality experience from beginning to end. I decided to order a car to my specifications. Todd, Jim and Dan made the process simple and satisfying. I highly recommend Exeter Subaru and am thrilled with my new Outback.

beth69

Feb 9, 2016

Greatest dealership around no pressure to buy found exactly what I wanted hit my price mark and exceeded my expectations . Had a great experience . !! Will never buy a car any where else they have won my business for life !!:)

Kenzie4

Feb 6, 2016

I had a very good experience at Exeter Subaru. We took out a couple cars to test drive and on each one John opened up the hood for us and explained how all of the components worked, showed us where the airbags were and other important things. He was very knowledgeable about each vehicle and answered every question we threw at him. Something we did not receive at other dealerships.

rav4girl

Feb 5, 2016

The process was very smooth . I came in , told the sales rep the car I was interested into and he got me all through the steps to complete the cycle. I didn't feel any pressure on buying the car , he was just firm about it . As I wanted to bring the car to my mechanic , he explained clearly the steps I needed to take in order to do that. I usually absolutely hate buying a car , I dread it. This was a piece of cake. Also, I bought my previous car there , which was a Toyota Yaris that it still running like new with 220,000 miles on it. I was looking at other dealership and I am very happy I went back to this Subaru dealership.

HappyCustomer

Jan 27, 2016

I had a very positive experience working with Exeter Subaru when buying a 2016 Outback. They were professional and delivered on what they promised to accomplish.

csmith010593

Jan 25, 2016

It was time for new vehicle and I definitely did some shopping around at my local Subaru dealerships but boy am I glad I made my way to Exeter. The experience I had here was more than what I would have ever expected at a car dealership. This was my first time ever buying a brand new car and I did not feel pressured or rushed once throughout my many visits. I had the pleasure of working with Todd Frampton, who was very helpful and I would recommend to anyone looking to buy a car. Exeter Subaru was willing to do whatever it took to get my business and I appreciated that very much! I've had my Impreza for just a few days now but I couldn't be happier with my choice in car and the dealership!

Chris123

Jan 22, 2016

Following an accident on Christmas Eve, when I was broadsided by a driver who went through a stop sign, and totaled my car, I found myself in the market for a new vehicle. I made it my mission to test drive all wheel drive vehicles of several different makes and models, but none really pleased me. I decided to try Exeter Subaru, and was greeted promptly and with courtesy by Jon Dube. I test drove a Subaru Forester, and the minute I finished driving it I knew this was the vehicle for me! The staff at the dealership were great, and the process was done quickly and easily. Jon was great and I never felt any pressure to purchase a vehicle. He took the time to explain all the special features of my Forester and answered all my questions. I will definitely be returning to Exeter Subaru!

newdodge

Jan 20, 2016

They made the whole process of getting a new vehicle very easy. They were more than fair with the deal. I have recommended them to my friends

Northgirl

Jan 20, 2016

We knew we wanted to buy a forester but it took some time between work schedules and wanting to do our test drives. My product specialist was very patient and accommodating. I never felt pressured.

alan123

Jan 14, 2016

time for new vehicle, great sales person. wanted new, good gas mileage car. great reputation at exeter and a great car. many great features and good monthly payments

JenniferD

Jan 14, 2016

Working with Drew and Danny was great. They both were friendly and knowledgeable and helpful and took care of our needs with efficiency. Thank you!

Newcarowner

Jan 11, 2016

Hannah was kind courteous and timely in answering inquiries regarding the vehicles. They respected our research and competing offers in our trade-in and final car price. We also have a good idea of cost of ownership due to their posted service pricing. Overall it was a good car buying experience.

Pamala Fife

Jan 11, 2016

This was the first time I've ever dealt with a dealership without getting a headache. It was a pleasure working with John Webster and Daniel Bottomley. They were both very direct and up front. Something that I've never experienced at other dealerships. John is a great salesman to deal with. It's only been a week since I picked up my new Subaru but I do love it.

BatmanSaysWhat

Jan 1, 2016

This place was great. I never once got that feeling of dread commonly associated with walking into a dealership. There was no pressure and Drew Ragonese, the Product Specialist, knew every about the vehicle I bought inside and out. We negotiated numbers, made a few easy adjustments, and "Voila!" a new Subaru is now in my possession. I will definitely come back here for all my service needs and am aggressively recommending this dealership to anyone looking for a new vehicle period.

MarkM

Dec 24, 2015

I just took delivery of a 2016 Suburu CrossTrek and the car buying experience at Exeter Suburu couldn't have been easier. The focus was on my needs (ok, my wants) and the features and benefits of the car (there's a lot of technology), the driving experience, and not on making the sale. And when I had zeroed in on the right model and options, the price quote was right on the money without having to haggle. I love my new Suburu!

YN1JPH

Dec 17, 2015

If you are looking for a fair deal, good service & people you can trust shop here! We have been shopping for dependable & affordable transportation for over a month so glad to have stopped by. Great Job Alex!

Wayne A.

Dec 16, 2015

My wife and I were very pleased with the Exeter Subaru sales experience, especially with the care and knowledge shown by John Webster.I highly recommend John and the Exeter Subaru team for anyone looking to buy a Subaru.Regards,Wayne Antal

Ann314

Dec 11, 2015

Drew and the team at Exeter Subaru were wonderful to work with. I bought a used Toyota from them and was treated with caring and consideration from start to finish. I wasn't pressured or steered into another vehicle, a newer vehicle, a more expensive vehicle or any particular financing. They knew my goals and they respected them. I am very happy with the price and the quality of the used vehicle I purchased. I haven't had this type of car buying experience in a long time. They took great care of me and I would recommend them to anyone looking for a Subaru or another quality used vehicle. Thanks again guys!

Smile4u

Dec 9, 2015

Drew Ragonese ~ He is a friendly, knowledgeable and professional salesman. It had been well over 35 years since I had been able to "pick" out the car for myself. The men in my life always took it upon themselves to make those decisions for me. This time it was all about what I wanted. Drew took the time to find out exactly what I was looking for. Drew gave me suggestions and his advice, without being condescending and in no way pushy. I feel even more satisfied knowing that he made sure I was in the right car for me, instead of just a car they had on the lot. The car I purchased was not yet at the dealership. I would highly recommend his expertise to anyone in the market for a vehicle. It was my pleasure to work with Drew Ragonese . John in Finance ~ He had everything already set up for a smooth transaction

NH Police SGT.

Dec 9, 2015

Only 4 months ago I entered into a lease with another Subaru dealer on a new 2015 Subaru vehicle. I soon realized that I would be happier with another model, so I embarked on a journey to trade in the 2015 for a 2016 WRX. I called Subaru dealerships throughout NH and Southern VT. Without question, Exeter Subaru not only gave me the BEST follow up but the BEST pricing as well.When I went to pick up my vehicle, which was quite a long distance from my home, in my mind I was hoping that I wasnt given pricing just to get me through the door. I arrived at the dealership and met with Drew Ragonese, who introduced me to my original phone contact and manager Mike Alger.I would like everyone to know that the delivery of my new WRX, and all paperwork went perfectly and above expectations. I will, without hesitation, be recommending Drew Ragonese to those who want to purchase a Subaru.

EJN85

Dec 5, 2015

I bought a Crosstrek here recently and had a great experience. John was very accommodating of my schedule and easy to work with! Highly recommended.

Richard456

Dec 5, 2015

John took us on a test drive and gave a thorough description of the car's design features and operation. Purchase process was straightforward with a minimum of haggling. Overall a very smooth experience.

MFDF

Dec 4, 2015

I found the used SUV I was considering online at Exeter Subaru and even though it was an hour from my home I found the experience the best I've ever had working with a dealer. There was no pressure to upgrade to any other vehicle and our product specialist, Hannah Shaw was excellent. She had all the information on the SUV ready when we arrived. We had the same experience when it came time to deal with the business manager Dan Bottomley. It was worth the trip to Exeter Subaru.

dcliff4

Nov 23, 2015

I wasn't sure if I wanted a Subaru but when I got to the dealership Drew took me on a test drive and showed me how everything worked and all the safety features of the car. I was sold. No pressure.

Anne C.

Nov 17, 2015

The people at Exeter Subaru were so helpful before and after the car-buying experience. There was no pressure to buy, and I was able to negotiate a price I was very comfortable with. Courtney was responsive to my questions and walked me through the features of my vehicle. I was able to do the whole transaction in less than a third of the time anywhere else I have purchased. Very satisfied!

ealm77

Nov 10, 2015

This was my second car buying experience at Exeter Subaru and this second experience far exceeded the first. After shopping at another dealership, I returned to Exeter Subaru and was greated with great customer service, and a fair deal for my trade in and new vehicle. No pressure, pleasant experience; very happy I returned.

legacy2016

Nov 7, 2015

When i'm at the dealership i'm not 100% sure of my buy. Alex explained me all the safety features of the car and i'm impressed. Deal is done in 30 mins including the trading my old car. Impressive customer dealing. Thank you to Exeter Subaru and Alex.I would 100% recommend this dealership to others.

jessjharr

Nov 3, 2015

I was in the market for a new vehicle and decided to stop into Exeter Subaru to see what they had. I walked the lot for a few minutes and then was greeted by a product specialist, Drew. He was so polite and friendly. He listened to what I wanted and made suggestions for me, but was never pushy. I left and had questions for him to look into for me and he had the answers waiting for me. I went back with my husband and daughter and he made the experience painless. We knew we had to buy the car from Drew, not because he pushed us, but because he was down to earth, honest, did not oversell us on what we needed and seemed to really value us as customers. It was truly world class service, end to end. Thank you Drew and Exeter Subaru for my beautiful new car!

Amerev

Nov 3, 2015

John Webster at Exeter Subaru matched true car prices & got the car with accessories I wanted. He was able to accommodate my schedule when arranging for test drive & delivery .

The Bluffs 617

Nov 1, 2015

This is my 6th experience buying a car at Exeter Subaru. I continue to go back because the product is great. But the people who work there are top of the line. The owner knows how to pick friendly, outgoing people who never put pressure on the buyer. I continue to tell people about Exeter Subaru because it is an outstanding business that values the customer.

Connie Condon

Nov 1, 2015

I was in the market for another Subaru.....went to numerous dealers, but by far the best experience was with Jon Dube and crew at Exeter Subaru.....he was not at all pushy.....very knowledgeable about the car I was looking at. After my experiences at other dealerships I went back there and was very happy with my car buying experience.

veryimprezed

Oct 29, 2015

We didn't want to be in the market for a new car, but repair estimates stripped a lot of value out of our high-mileage '07 Tribeca. As we were considering downsizing anyway, we decided to look at the Cross Trek and Impreza. Jonathan Dube handled the "exploratory phase" of the Cross Trek. Our schedule had us return about a week later and Courtney Melvin took us through the paces with the Impreza and closed the sale.Both Jon and Courtney were knowledgeable about their products, They were friendly and there was no rush on their part to make a sale just for the sake of making one. The cool thing is that Courtney had only recently moved into the showroom following her stint working for the dealership's online chat room, but was competent and professional on the sales floor.Dan Bottomley continued the no-pressure sale when reviewing warranties and other aspects of the purchase. He gave us some great "makes sense" advice regarding tire replacement.If Jon, Courtney and Dan, are reflective of the Exeter Subaru culture, we look forward to working with service department--just not too soon!

forester16

Oct 29, 2015

Was looking at a dealership closer to home but needed a comparison. Walked into Exeter Subaru and was greeted with a smile and handshake from Todd Frampton. We chatted about what I was looking for. I was originally looking (online) at a Crosstrek but after sitting in it, seat all the way up so I could see end of the hood, it didn't feel right. Todd took me to look at a Forester and explained options available. He took me for a test drive, (he drove since I don't like driving others cars) and I really liked how it felt and the room inside. My old car wasn't Bluetooth capable, so he took the time to explain everything this would do like being hands free phone operation and voice activated. Todd then explained the Starlink and Eyesight equipment. He sold a car to me just from the way he greeted and treated me, just wasn't going to let him know that. I wanted to still look at what was around and what I would get for trades. In my opinion Todd is a person I would feel comfortable recommending to anyone ever. There is no pressure at all. He listens to what size/style you want, how much you have to work with and what options you want. Never once did I feel like he was selling me a car, he was finding my car for me. It was down to picking the colors, options and what I would get for trade ins. Admit that I did not get true value on one of the vehicles traded in but that would be my problem for not negotiating better. That was out of Todd's hands so no reflection on him. There was problem with the car when I took delivery, but Todd and the dealership took care of it immediately and to my satisfaction. I was given the impression that they cared more about how I felt than what had to be done to achieve that, That makes for a great transaction, and speaks volumes about the dealership. The bottom line is I am driving a Subaru, I love my car and would never hesitate to recommend Todd to anyone who was in the market for a car.

hummer8

Oct 29, 2015

Hi,I just recently purchased my Used Car from Exeter Subaru of Stratham NH and I am very pleased with the whole experience . I dealt with Alex Giani and Brandy and a few others . Alex was very honest and kind and was so easy to deal with , he Always returned my calls and answered my questions even when he didn't know the answer he found the answer out for me.Everyone including the Lady who directs the calls and the service dept people made my car buying a pleasure. They are all friendly, helpful and down to earth people. I would Highly recommend this no pressure Dealership. I feel that I was treated fairly. I love my used car and I will tell my family and friends about Exeter Subaru... Sincerely, Caryl T.

nmarrone920

Oct 28, 2015

This was by far the best experience I have had when buying a car. We knew we wanted a Forester and had visited with other dealers before going to Exeter Subaru and done extensive research into pricing. John was very pleasant to work with, he is very knowledgeable and provided us great customer service. We met with the Sales Manager immediately when discussing pricing and he provided us with the bottom line, their pricing crushed other dealers and there was no need to negotiate. I was able to switch to a newer, safer, and better car all while dropping my monthly payments. I will certainly recommend Exeter Subaru to anyone looking for a new car.

ckbick

Oct 20, 2015

This was my first visit to Exeter Subaru. Working with John Webster was a pleasure. He was a able to answer all my questions, and did a great job explaining all the different features of the Forester. Overall buying the Forester was a pleasant encounter.

Pam

Oct 20, 2015

When I came in initially I had a budget in mind but the car I wanted with all the things I wanted on it was outside that budget and I was pretty frustrated. Mike and Alex did a great job finding me a car that had all the things that were really critical to me personally, within the budget I had established.

michgregg

Oct 19, 2015

This was the second Subaru that I have purchased through John Webster at Exeter Subaru. As with the first purchase, John made the experience very easy. The first was a used Subaru off the lot but this time I purchased a new car but wanted very specific features and color.. Although my chosen Forester was not one that they immediately had in stock, John was able to find what I wanted at another New England Subaru dealership and saved me the wait that ordering would have taken.

NHcarpurchaser

Oct 19, 2015

Went in to purchase a new Impreza. No pressure, no gimmicks. Just good advice and honest answers. They were very busy, but took lots of time to explain the car and the options to us.

cash outback

Oct 18, 2015

felt comfortable and not pressured into anything I did not want Todd great salesperson. Thought I got good price for my trade in Subaru Forester

Tom

Oct 12, 2015

I am simply reporting a set of events. You can decide what you think caused this drain plug to fall out. There is a video on youtube, simply go to youtube and type in "exeter subaru oil change".March 6th Oil change at Exeter Subaru. The only reason I did this was because it was free as part of the purchase of the car.March 12th Early morning coming back from Boston Logan Airport engine oil light comes on a few miles from home.March 12th Called Exeter Subaru in the morning and they tell me to drive or have car towed to their location. They tell me to check if any oil under the car. There is a small amount of oil under the car so I start to drive thinking that there may be a small oil leak. Within a mile engine sounds very bad, so I go back home. I call Triple AAA to have towed to Exeter Subaru.March 12th I know the AAA towing garage so I have them put the car up before they tow it over Exeter Subaru. The AAA garage calls immediately to tell me there is no oil plug in the car and there is no damage under the car. They said that it most likely that Exeter Subaru did not tighten the oil plug after the oil change.March 12th I call Exeter Subaru to let me know what the AAA garage discovered regarding the missing oil plug and to make sure to take a look at the engine to see if it is ok.March 13th Exeter Subaru did not call me the day before when the car arrived, and by afternoon had still not gotten back to me. I call them and got the service manager on the line. He said they looked at the engine and put new oil in. They also indicated they had no idea how the plug could have gone missing. They dont tell me they talked to the person that did the oil change or indicate at all that they could have been responsible. Instead, the service manger asks me (after warning me to not take what he was going to say personal), if I have any enemies?. He indicated that he or anyone in the service department could think of how this could have happened, and was I sure no one I knew could have done this. I ask him when I can pick up the car and if the engine was OK. He says the engine seemed fine.March 13th I pick up the car late in day. The service department says there is no charge for putting the oil in. I drive home and the engine seems ok but I drive without reving the engine at all (it is a standard).March 14th I am driving the car in the morning and decide to test the engine as I have my concerns. I rev the engine to about 5K RPMs and the engine starts to make all kinds of noises. I drive it about 4 miles round trip and the engine is banging and making all kinds of noise. I barely make it home and the car dies.March 14th I call Exeter Subaru. I get the highest ranking person at Exeter Subaru which is the Sales Manager. I explain the situation. As expected, he tells me he cannot help and I would need to talk to the GM. I leave all my contact information for the GM to call.March 16th The GM calls me back and leaves a message. They offer no help and are not in a hurry to get back to me. They definitely dont want give the impression they could be at fault. Therefore, I call my attorney.March 16th My attorney is out of town and will not be back until March 19th. March 19th My attorney calls and I explain the circumstances. He immediately calls Darren the GM at Exeter Subaru. Darren explains to my attorney that I should contact my insurance company and that my insurance would then work with their insurance company if needed.March 19th I call my insurance company and issue a claim. The first time they can get an adjuster scheduled is for March 25th.March 23th I call Exeter Subaru and speak with the GM Darren and let him know I followed his instructions and filed a claim with my insurance company. I tell him the car will be towed over to his location so the insurance adjuster could look at the engine from below and talk to folks in the service department.March 24th - I get the car towed over to Exeter Subaru. March 25th I dont hear from the adjuster or Exeter Subaru that the insurance adjuster came out to look at car.March 26th I call the insurance company and find out they did look at the car. The said the claim was in process.March 30th I talk to the Insurance adjuster. He indicates that he did look at the car and suspected that the oil plug was not put back properly so it came loose and fell out. I thought they would not cover because of this, but he said they were putting together the estimate for the claim.March 31st I get the estimate for the claim.April 1st I notice in the claim that Exeter Subaru was going to do the work. I call insurance company to verify. I thought this was the case since perhaps the insurance company had negotiated with Exeter Subaru and they admitted fault. That had not happened and I could get my car repaired anywhere. I call AAA to get the car towed to garage near my home so they could do the work. Triple A had to call Exeter Subaru to get permission to get the car off their lot.April 1st Engine ordered by garage doing the work and check issued by my insurance company but problems persist. The amount of check is change and reissued as this garage charges $85 an hour not $125 an hour Exeter Subaru was charging.April 22nd- Called auto insurance company. They indicated they paid the claim because, Couldnt prove who tampered with the car engine plug.June 4th - Response from Subaru: "I talked with Nick the Service Manager at Exeter Subaru. He states that he talked with you extensively about the concern with your engine. ?He advises that they changed the oil in your car on 03/06/15. He explained that your vehicle came back in on 03/12/15 with 500 miles and they found that the oil plug was missing and that there was no oil in the engine.?Nick says you told them that the car had been sitting at Logan airport parked for a period of time, until you returned to drive it home to NH, and that is when you heard an engine noise and determined the oil plug was missing.?The Service Manager explained that he told you that based on the length of time and mileage that passed since the oil change was done, he felt it was unlikely that the concern resulted from their workmanship, and they could not take responsibility for the engine damage. Nick further explained that if the oil plug was loose, due to engine vibration, it would almost certainly have become evident in a very few miles of driving.?If you have any further questions about this concern, I would recommend contacting Exeter Subaru and talking with Nick the Service Manager or their management team."

ahtilton

Oct 10, 2015

As a first time car buyer, Drew Ragonese made it a really great experience! Thank you, Drew and the rest of the Exeter Subaru team!

RVG

Oct 10, 2015

My wife and I just became a Subaru family thanks to the great customer experience we had at Exeter Subaru. Working with John Webster and Dan Bottomley made the experience pleasant and pain free (as pain free as new car shopping can be). I cannot say enough about the courtesy, professionalism, care that we received during the sales process..

christine119

Oct 7, 2015

I traded in a 2013 Impreza for a 2013 Outback. I found that I needed a larger car for when family and friends visit. I never felt any pressure during my car buying experience. I would definitely recommend Exeter Subaru to friends and family. This is the fourth Subaru purchased by our family.

HappySubaruOwner

Oct 7, 2015

This Crosstrek is my second purchase from Exeter Subaru. My first one was a Forester about 20 years ago. I spent hours researching 4 different models and makes of cars, and Subaru had few complaints. I saw a lot of criticism regarding the CVT engine being noisy and jerky and the Crosstrek, in particular, as being sluggish. Overall Subaru Crosstrek had few complaints. As far as the CVT engine, I have not experienced any of the above comments about the CVT engine. I recommend getting into the NHTSA website if you really want to know what experiences some consumers are having with particular cars.My salesperson was Fletcher, and if he couldn't answer a question, he got the answer for me immediately. I have no criticisms regarding my sales experience.

SHannon

Oct 5, 2015

I am so happy with my new Cross Trek perfect color and i got all the features I wanted and was not forced to get anything extra. I am ready for the winter bring on the Snow!

s.schnipp

Oct 4, 2015

This was my second Subaru purchase from Exeter Subaru. Todd was knowledgeable and great to work with. It was a pleasant and fairly fast operation.I'm happy with my new pearly white Subaru Impreza Outback. I always bring my car to be serviced at the dealership, as their service center is knowledgeable and always keep to their schedule, keeping in mind our own busy lives. I love working with them.

Mike13126

Oct 2, 2015

This was my first Subaru purchase and I worked with John Webster, who was very helpful and kept me updated weekly on the location of my new Outback which was in transit when I ordered it. Very happy with my new car and they worked with me to get the best interest rate for my financing.

ebrewster323

Oct 2, 2015

I bought my first Subaru last weekend here at Exeter Subaru. The service was very helpful and informative. Courtney Melvin, the sales rep. who sold me the car, was super knowledgeable, friendly, and professional. Make sure to ask for her when you are car shopping. She makes the experience well worth going even when your sitting through the long check out process. The dealership was flexible in negotiation and they can meet you at a reasonable price. Can't wait for my free tires for life service.

snoogins

Oct 2, 2015

I was in an impreza 5 door for 4 years when I decided I wanted to upgrade to the 2016 WRX limited and it is the car I always wanted. I recieved a generous trade in value and they worked with me to get the financing I was comfortable with. They didnt push anything extra on me, but presented me with so many options and differnt programs for warranty and gap coverage and so on. I was able to get my services I wanted and not have to get programs i didnt want, which was nice and kept my price where I wanted it. Drew Ragonese was my sales person, young and outgoing, he was so professional and heplful in getting me in this car. He never lead me on with what he was telling me and what I ended up with was exactly what I needed, a great car and an honest atmosphere where i felt very comfortable with my purchase. Drew, thank you, and will recommend you and all of the subaru exeter staff to anyone looking for a new subaru. Cant wait to see the new expansion as well.

Ron

Sep 30, 2015

Our previous Forester (with approximately 75,000 miles) had an unexpected engine noise - Ryan in the service department promptly checked it out and gave us the bad news that the transmission was starting to fail and it would be quite expensive to repair. The manager confirmed and so we decided to trade it in for a new Forester (this time purchased the 7 yr, 100,000 mile extended warranty). John Webster was great in taking the time to match us with the best car for us - which had a discount because it was an end of year 2015 model and the 2016 models were already the main sellers, etc.

MelinaS

Sep 28, 2015

After much online searching and comparison costs I found the car I wanted and negotiated a price lower than any other dealerships in a 100 mile proximity. The sales and management department were courteous and thorough with their demonstration of the vehicle. I love my Crosstrek! First time purchasing a Subaru and had the best overall car shopping experience ever.

shamrock

Sep 28, 2015

I was so pleased with my experience at Exeter Subaru. I have been recommending them to all my family and friends. Fletcher was a pleasure to work with, and he helped me get the car that is perfect for me!

1stOutback4me

Sep 27, 2015

This was my first Subaru purchase and the staff really helped me understand my options without being pushy like other dealerships that we visited. Fletcher Stone really listened to what I was saying and helped me find the perfect car for my needs and budget. If I hear that anyone is looking for a Subaru, I will definitely send them to Exeter Subaru to ask for Fletcher.

Lori1

Sep 27, 2015

The best experience I have had in 30 years of purchasing cars. I recommend Exeter Subaru to everyone! Thank you for all of your help in my purchase.

VigilAndy

Sep 23, 2015

I couldn't be more pleased with my experience at Exeter. I got an incredible deal on a custom order Outback. Exeter and my salesman Mike Alger helped me figure out exactly what would work for me, and handled my many inquires with a lot of patience. The deal was almost too good to be true, and I was waiting for the "fine print" to present itself when I went to pick up the car. But I went in and signed the paperwork without a single extra out-the-door cost. I was surprised and happy at how simple it was to get in and out with my new car. And of course, I love the new Outback! Check Exeter out, you will not be disappointed.

Janer32

Sep 18, 2015

This was my second purchase of a Subaru with this dealership. My salesman John Webster is experienced, communicative and reasonable. He kept in touch with me throughout the process.Difficult physical circumstances as the dealership is undergoing and expansion. However, the attitude and atmosphere in the shop remained cordial and relaxed. Not a feeling of high pressure sales.Highly recommend this dealership and John Webster

Carolyn

Sep 17, 2015

My husband and I loved every aspect of our purchasing experience!!! Thank you, Todd! If we hear of anyone looking for a Subaru, we'll send to you.

cragmollusk

Sep 15, 2015

Leased a new CrossTrek here and it was a much more pleasant experience than I was expecting. Fletcher was great and really thorough with explaining everything the car had to offer and answered all my questions. I was planning on buying the car but ended up leasing after being told the pros and cons of each and Fletcher was very personable, helpful and attentive during the whole process. I would recommend him and this dealership to anyone, I couldn't be happier with my new car.

sue16

Sep 15, 2015

my experience was pain free , no bull, John & Brandy & Jimmy were all great also the guy in service was wonderful, got a flat tire the first day i had the car, needed a new tire, Jimmy replaced it at no charge would recommend this dealership

Mark and Amy

Sep 15, 2015

This was our third Subaru Forester so we are very familiar with the product, no selling was required as we already knew what we wanted. We were also purchasing 2 Foresters at the same time. I Initially started dealing with Exeter Subaru Via the Internet and basically set the price via email. Upon arrival at the dealership I asked to see Casey who was the person I was working with via email, Casey met me and immediately handed me off to another salesperson, okay, I get it, the Internet people obviously don't interact with customers in person but the handoff was fast and unexpected and it was obvious that Casey had something else she needed to do. Ann Murphy was friendly and worked hard to be helpful but it was obvious that she had no idea of any previous arrangements I had made with Casey, including price and a referral bonus that was agreed to. The reason I wanted to do business via the Internet and email was to avoid spending time going over the details at the dealership. We agreed upon the 2 vehicles we were going to purchase and made arrangements to come back the next day to close the transaction, during the initial visit I asked three times about confirmation of the finance rate and was told I will have an answer the next day, Right up until closing of the transaction I still did not know if the loan was approved and what the interest rate was. I assumed everything was going to be okay regarding financing as credit history is not an issue, however I hope that this is not the way business is usually done as many people do not have good credit. The next day was the end of the month and obviously a very busy time for the dealership, it took two hours to close both transactions, two different finance managers were used, one for each car, I sat in the waiting area for over 30 minutes waiting for the second transaction and it turns out that the finance manager didn't even know I was waiting. My goal was just to finish the deals and go home. My last comments are that we negotiated the $500 referral bonus as we were purchasing two cars for two different family members, The finance manager who closed the second deal had no idea about this negotiated bonus, we were given verbal confirmation that a check will be mailed to us in a couple of days. No check arrived and texts, phone calls and emails were not being returned. Needless to say there was some concern on our part. Today is September 15 and I finally received a phone call back and after confirming the mailing address a check will go out tomorrow. As I stated at the beginning of this long narrative it just didn't need to be so complicated; there is a communication issue between the Internet department, the sales staff and the finance people. As a customer we did not need the added stress and frustration. I want to just chalk up the whole experience to the end of the month rush and perhaps people just having a bad day.

Sara

Sep 14, 2015

I leased a new Subaru Crosstalk this week and I am not disappointed. It is the best car brand for safety and car value. I have another Subaru in the household and we have never been disappointed.

Thirteen

Sep 13, 2015

Upon arriving at Exeter Subaru, vehicle specialist Fletcher immediately introduced himself and intently listened to my needs and desires around buying a new car. I drove 3 different models/ trim levels, spending 3 plus hours on my first visit. During this time, I never felt pushed or rushed in anyway. It was obvious to me that Fletcher wanted me to find the right car to fit my needs.Several days later, after much thought, I returned with more questions. Again I was met with respect and patience. I drove a couple more models, and again got the feeling that my needs, and finding the right car for me was first and foremost to Fletcher.Once I made a decision, the pricing and trade in process was equally smooth. I received a very fair price and trade value for my 12 year old car; well within my purchasing budget! Exeter Subaru truly made this car buying process a unique one!!Thank you Fletcher, Mike and Jimmy.

jean

Sep 10, 2015

I purchased a Subaru Impreza hatchback from Mike. I was there for about 5 hrs. He was pleasant and respectful the entire time, listening to what I needed in a car and my budget. I did not get the typical "car dealer" push from him, which was very nice. Signing your name to a big purchase is stressful enough, and everyone there did their best to not add any pressure.

Sandcastles

Sep 10, 2015

Ann Murphy was the best auto salesperson we ever encountered. Courteous, thoughtful, informed, and concientious!Exeter Subaru F&I was a pleasure to work with!This is a dealership whose people get the way to do business in today's world. Professionalism is the word.

AmyW

Sep 8, 2015

Everyone at the dealership was very helpful and accommodating to our needs. They helped us make a quick transaction after we suffered a bad accident and were left without a vehicle. Thank you for the great car buying experience.

K-Bird

Sep 8, 2015

I just purchased my 3rd Subaru from this dealership....I love the Subaru! John Webster was a pleasure to work with, fair price and the service department is great!

Sealdog

Sep 3, 2015

After a lot of research we decided to purchase a gently used low mileage Subaru Forester as our next car. Exeter Subaru came highly recommended. We were not disappointed. We found the perfect car. John Webster was knowledgeable and patient guiding us through the process. After a week with our new vehicle we thrilled with our purchase.

Sealdog

Sep 2, 2015

After a lot of research we decided to purchase a gently used low mileage Subaru Forester as our next car. Exeter Subaru came highly recommended. We were not disappointed. We found the perfect car. John Webster was knowledgeable and patient guiding us through the process. After a week with our new vehicle we are thrilled with our purchase.

Jagbird

Sep 1, 2015

With great trepidation I decided to buy a new 2016 Subaru Outback after 12 years of Lexus RX 300/350 leases. I did this under pressure from two on my daughters, each of whom own a Subaru. A Consumer Reports car comparison ranked them pretty equal in safety, reliability, cost of ownership and specification, in that order of importance. So what's different? It must be customer service and the luxury mystique that goes with the Lexus name. When I visited Exeter Subaru I was in for a shock. Sales people came to great me as if I were something special. Mikael Alger met and treated me like a customer, a real person, a friend. I challenged him with all my Lexus questions and he demonstrated excellent knowledge of the Outback but never pushed me to buy. Several days of this never changed his approach. "We want you to become an informed customer of ours", he said or something to that effect. Exeter Subaru is a company that truly cares about you and your needs. I've now driven my new car for three days and 20 miles and I am sold. The process is simple. Exeter Subaru and Mike Alger work at Customer Satisfaction at it sells.

slmackay

Aug 31, 2015

I bought a new Crosstrek from Exeter Subaru. I usually take a while to make a decision and John Webster was great in not putting a lot of pressure on me to make a purchase decision "now". The purchase process was painless and all of the staff I met were curtious and friendly.

dwilford

Aug 26, 2015

Great experience purchasing a car here. Todd is very helpful and really seems to keep the best interest of the customer in mind. Again, great service and competitive prices.

Collins Cindie

Aug 21, 2015

Only had my car for a week. My dealings with John Webster were pleasant and relaxed. I had an issue with the TPMS.... Called service dept and let me bring it right over (without an apt). A filled waiting room but problem solved within 30 minutes.

Sargent

Aug 19, 2015

The service was excellent! Mike Alger worked hard to get what we wanted..I would recommend anyone that was looking for a Subaru to go Exeter Subaru .And ask for mike!??

Ryan

Aug 15, 2015

Friendly staff. They stayed after hours to work with us. They make the process very easy. Ask a lot of questions in many cases there are more options than presented when it comes to extended warranties, add ons, and services.

Ml

Aug 5, 2015

This was the best, non stressful, new car buying experience I have ever had. Todd was very helpful in every way. He is knowledgeable ,professional and is an excellent listener. He took us on a most informative test drive and was very helpful in getting us "the car" with "the options " I wanted even at the end of the model year.. I just love my brand new 2016 Suburu Forester..

outback family

Aug 4, 2015

'We traveled over 400 miles to pick up our new Subaru at Exeter. Our exhaustive search led us to their courteous and professional staff. Each email, telephone and face to face communication met our expectation for quality customer care. Incentive programs and unexpected obstacles were met with integrity and respect. We are hopeful that these interactions have set us 'on the road' to successful SUBARU ownership.Respectfully submitted,Lange family

The Gallants

Aug 4, 2015

Just purchased our second Subaru Forester. We had an excellent experience with the first one we purchased back in 2010, and this time around we knew exactly what we wanted. John Webster, was the perfect sales person for us. He is extremely knowledgeable of the vehicles, is easy to deal with and "listens" to the customer - a rare trait these days.We are now the proud owners of a 2015 Subaru Forester, and thanks to John our buying experience was very relaxed and painless.We have always had good experiences with our services at this dealership and am confident this time around will be no different.The Gallants

johnpaul

Aug 4, 2015

Mike was both knowledgeable and helpful in assisting us with out purchase of a new Subaru Impreza. He took the time to offer us information without embellishment or any hard-sell. He represents his company in a positive, professional manner.

WendyD

Aug 3, 2015

We arrived at the dealership not knowing which vehicle we wanted. We had an idea of what type we wanted and how much we wanted to spend. Upon walking in we were greeted immediately by Todd. We explained all this to Todd and he told us we could look at and test drive as many cars as it took to find our car. This was great for us since we have had other dealers tell us that there were limits to how many cars we could test. We spent the entire day at the dealers, from about 2pm to 8pm , and they closed at 6:30! We never once felt rushed or pressured. Once we decided which model of Subaru we liked we realized our exact car was not on the lot. Todd told us repeatedly that he didn't want us to purchase a car with things in it that we didn't want or need. Again surprising us since most dealers will try to convince you that you need these upgrades. He told us they would find us our car, no worries.There were a few times we had to sit and wait while Todd had appointments with other customers. He was very apologetic, offering us snacks and drinks while we waited. At one point he even offered to get us a pizza! To my complete surprise, they were able to find the exact model we wanted, in style and color, inside and out! Todd was always friendly, professional and helpful. Thanks so much Todd! I love my new Crosstrek!

DKip22

Aug 2, 2015

I just purchased a new 2015 Subaru XV Crosstrek and LOVE IT!! I have forever dreaded shopping for vehicles because of the high-pressure sales tactics used by other dealerships. I always left feeling like I had been taken advantage of. NOT at Exeter Subaru! My Product Specialist, Fletcher Stone, greeted me as I walked in the door and immediately made me feel comfortable. He genuinely wanted to help me find the vehicle that fit my needs, and he took the time to listen to me and answer all of my questions without applying any pressure to purchase. I test-drove a Crosstrek and was impressed with the safety features, fuel economy and smooth ride. Best of all - it's great in the snow! Jimmy helped out with financing, which was effortless, and I left their showroom as a first-time Subaru owner! I am confident that I received a fair deal, and am honored to have purchased a vehicle from a young man who is proudly serving our country. Thank you Fletcher!

Legacy Lin

Aug 2, 2015

The weather was nasty. My partner was grumpy. The good news? Big John Webster was relaxed and knowledgeable. No pressure. I test drove a candidate, giving John plenty of time to pitch the vehicle. He didn't. I was so relieved I almost made an offer before exiting my new (2010) Legacy. It looks and drives like new! Two weeks later, I stopped in at the dealership for a review of the car's many features. John was off, but another sales person was most helpful. My partner begs to drive "the new car."Thanks, John!

DKip22

Aug 2, 2015

I just purchased a new 2015 Subaru XV Crosstrek and LOVE IT!! I have forever dreaded shopping for vehicles because of the high-pressure sales tactics used by other dealerships. I always left feeling like I had been taken advantage of. NOT at Exeter Subaru! My Product Specialist, Fletcher Stone, greeted me as I walked in the door and immediately made me feel comfortable. He genuinely wanted to help me find the vehicle that fit my needs, and he took the time to listen to me and answer all of my questions without applying any pressure to purchase. I test-drove a Crosstrek and was impressed with the safety features, fuel economy and smooth ride. Best of all - it's great in the snow! Jimmy helped out with financing, which was effortless, and I left their showroom as a first-time Subaru owner! I am confident that I received a fair deal, and am honored to have purchased a vehicle from a young man who is proudly serving our country. Thank you Fletcher!

LScally

Jul 29, 2015

I leased a 2015 Subaru Outback through John Webster. I was referred to him by my son who recently purchased his 2015 Subaru Outback through John. He was extremely easy to work with and the whole experience was very satisfying. I will certainly return to the dealership and John when our lease is up.

norm4

Jul 28, 2015

Bought the XV Crosstrek and I love it! Todd was super helpful and very personable and made my first car buying experience simple and enjoyable!

NancyandBetsy

Jul 27, 2015

Our experience at Exeter Subaru was fabulous. After exhaustive internet research and visiting various dealerships we chose Exeter. They had in stock just the vehicle we were looking for. Our product specialist, Jon Dube, was very thorough in explaining everything about the Forester. There was none of the "pressure" that we experienced elsewhere. Actually, buying from Exeter was FUN! Jon, Greg & Dan are very personable guys and all with a great sense-of-humor (something we enjoy) but at the same time, were very professional and helpful. We enjoyed dealing with Exeter Subaru from the moment we stepped on the lot to the moment we drove off in our new Forester! We now feel as though we are part of the Exeter Subaru Family! Thanks Jon, Greg and Dan.

NancyandBetsy

Jul 27, 2015

Our experience at Exeter Subaru was fabulous. After exhaustive internet research and visiting various dealerships we chose Exeter. They had in stock just the vehicle we were looking for. Our product specialist, Jon Dube, was very thorough in explaining everything about the Forester. There was none of the "pressure" that we experienced elsewhere. Actually, buying from Exeter was FUN! Jon, Greg & Dan are very personable guys and all with a great sense-of-humor (something we enjoy) but at the same time, were very professional and helpful. We enjoyed dealing with Exeter Subaru from the moment we stepped on the lot to the moment we drove off in our new Forester! We now feel as though we are part of the Exeter Subaru Family! Thanks Jon, Greg and Dan.

BC123

Jul 25, 2015

John Webster was very helpful. My sister and I went to get a car and there was no pressure. He listed to what I was looking for, offered information but never pressured, and found me exactly what I was looking for. I have been very happy with the car he helped me get and would recommend him to others.

DaveP713

Jul 20, 2015

I was very impressed with the high level of customer service that I received from the team at Exeter Subaru. From the first time I walked through the door to when I drove off the lot all employees were attentive, personable and low pressure. I worked primarily with Mike Alger who was extremely knowledgeable of the product and was able to outline the benefits of the vehicle without being over the top. Mike worked to get my payments to be exactly where they needed to be and the administrative team took care of all the financing seamlessly. I was able to drive off with my Legacy later on that day. Very happy with the purchase and very pleased that it was this dealership that received my business. I would highly recommend.

newForreter

Jul 17, 2015

Exeter Subaru employees were very friendly, helpful + knowledgeable. Overall very satisfied with the vehicle + with the folks i dealt with. the showroom and vehicle lot were very clean + comfortable.

newforrester15

Jul 17, 2015

Exeter Subaru employees were very friendly, helpful + knowledgeable. Overall very satisfied with the vehicle + with the folks i dealt with. the showroom and vehicle lot were very clean + comfortable.

Katejeffgayhart

Jul 16, 2015

My fiance and I just purchased a new Outback from Exeter Subaru. We had Todd Frampton and a Sales person and couldn't be happier!! Todd was very "non-salesy" and took a very laid back and helpful approach. Brandi was our Finance person and she was great! Jimmy and Dan, also in Finance, were wonderful as well! It took a couple days to get the financing squared away, the car inspected, cleaned and picked up. When we arrived, they put a big bow on the front and we all took pictures (Todd included!!) to celebrate! We have already told our family about this amazing experience and HIGHLY recommend anyone looking to get into a new car to go through Todd at Exeter Subaru. Our Outback is one of the nicest cars I have ever driven. We bought this car for my fiance (I have a Honda Accord) and ever since we brought it home, I take every opportunity that I can get to drive it!! The car-fax that they provided to us gave us a great insight as to the previous owner and the previous maintenance records, which were incredible! The car itself drives like a dream, is super comfortable and roomy and has a TON of space. It also comes with a FULL spare tire, a tow hitch and all sorts of other awesome things that anyone would love!! If you're looking for a car for a single, out-doorsy person or a family, this is a GREAT car! Todd was excellent and the next time we need to purchase a new car, we will be calling him again! Thanks for an awesome experience Exeter Subaru! Kate and Jeff!

katejeffgayhart

Jul 16, 2015

My fiance and I just purchased a new Outback from Exeter Subaru. We had Todd Frampton and a Sales person and couldn't be happier!! Todd was very "non-salesy" and took a very laid back and helpful approach. Brandi was our Finance person and she was great! Jimmy and Dan, also in Finance, were wonderful as well! It took a couple days to get the financing squared away, the car inspected, cleaned and picked up. When we arrived, they put a big bow on the front and we all took pictures (Todd included!!) to celebrate! We have already told our family about this amazing experience and HIGHLY recommend anyone looking to get into a new car to go through Todd at Exeter Subaru. Our Outback is one of the nicest cars I have ever driven. We bought this car for my fiance (I have a Honda Accord) and ever since we brought it home, I take every opportunity that I can get to drive it!! The car-fax that they provided to us gave us a great insight as to the previous owner and the previous maintenance records, which were incredible! The car itself drives like a dream, is super comfortable and roomy and has a TON of space. It also comes with a FULL spare tire, a tow hitch and all sorts of other awesome things that anyone would love!!If you're looking for a car for a single, out-doorsy person or a family, this is a GREAT car!Todd was excellent and the next time we need to purchase a new car, we will be calling him again!Thanks for an awesome experience Exeter Subaru! Kate and Jeff!

wintersurfers01

Jul 16, 2015

Had an extremely positive experience at Exeter Sabaru. They were honest and fair, and worked with us to get a Sabaru within our price range. Will definitely continue doing business with them in the future.

TheMaidsNH

Jul 15, 2015

I recently was in need of adding an additional car to our company fleet and Exeter Subaru made this transaction so seamless and easy. I literally test drove on Sunday and had a new company car by Wednesday!Thank you Exeter Subaru!!Warm Regards,The Maids of Southern NH

tjszopa

Jul 14, 2015

Fletcher was very thorough, no rush or pressure, if he didn't have the answer, he got it for us quickly. Rest of staff were very friendly and helpful as well.

kerryc333

Jul 3, 2015

We have purchased many cars at exeter Subaru and we have an excellent experience every time! Jon was great to work with! We will continue going back for future vehicles!

College student

Jul 2, 2015

Low pressure and informative sales experience followed by a smooth administrative process to get credit/registration and on the road. About as good as it gets.

MagWhls

Jun 29, 2015

I had a great experience at Exeter Subaru with John Webster! He knows his vehicles, and his no pressure salesmanship is the best !! Made the experience a pleasure....

taybd

Jun 28, 2015

We decided to replace our Honda Accord with a Subaru and had a very positive experience purchasing a new Forester in our 1st time at Exeter Subaru. Todd was great at explaining everything about the car while being very patient at answering our questions. Dan was great going through the business end. I would strongly recommend Exeter Subaru and Todd and Dan. The Taylors

TML177

Jun 25, 2015

My wife and I replaced our cars in the past year. We met John last fall when we replaced our 13 year old Rav4 with a Forester. We were so pleased with working with John that when it came time to replace our 12 year old Prius, we went back to Exeter Subaru and John. The experience in both cases was wonderful. John is honest, courteous, friendly and patient. We can recommend Exeter Subaru and John Webster without any hesitation or qualification.

DK

Jun 22, 2015

This was my first experience buying a new car by myself and I felt they did a good job of explaining everything. All of the employees were friendly and I think the main reason that I ended up buying a car when I did was because of how comfortable I felt there. I definitely had no intentions of buying anything when I walked in the first time. I didn't feel overly pressured into any decisions and you could tell that the employees were very knowledgeable about Subarus and enjoyed cars in general. Overall, good experience.

Dicknsuz

Jun 16, 2015

Our sales associate and was very thorough in explaining all the facilities of our newForester which we enjoy. I would certainly return in the future.

MC1983

Jun 11, 2015

They stood by their word and my vehicle arrived the day they promised. Very easy to work with, very knowledgable in the vehicle. Gave a thorough inspection of the vehicle and made sure I knew how everything worked.

JH

Jun 9, 2015

Having held my last car for 15 years, the process of buying a new car was daunting and overwhelming. Todd was so very patient with my needs and my concerns for making the right decision.He was more than patient, a good listener and above all took the time I needed to complete the process from beginning to end. I am excited to own a new Forester and know I made the right decision. Todd's instruction was professional, knowledgeable and thorough as to every detail of the new car from the engine to the blue tooth technology.

dwilford

Jun 3, 2015

Just purchased a 2015 Subaru XV Crosstrek. I spent months (literally) searching for the right combination of inventory, deals and support and found that Exeter Subaru offered the most competitive deals out of ALL Subaru dealerships from Boston to Augusta, Maine. They also responded to my inquiries in the least amount of time. Todd Frampton was a breath of fresh air. Until working with Todd I felt the smiles and amiability of the sales people I worked with to be a facade, and that their priority was making as much off my sale as possible. With Todd this was not so. What a genuinely great guy. Honest and helpful, he is undoubtedly the ideal "product specialist". For some reason he also reminds me of Daniel Faraday from LOST which is pretty cool. To wrap up my review... Exeter Subaru has the most competitive quotes East of Boston and ask for Todd.

subarulvr

Jun 3, 2015

My issues: after the car price was negotiated I was told to come back to discuss financing terms when I picked up the car. Was promised the "best" interest rate but was given a higher rate than the subaru advertised rate, which I was approved for in about a minute in the account managers office. This felt like a scam. I wouldn't have minded if I wasn't told by every staff member how this was a great dealership, always take care of the customers, not like the others, etc. My car also was not ready: not detailed and missing my ordered option. When I returned to have the correct option replace the WRONG option was installed and I had to come back a THIRD time.

mwaterrr

Jun 3, 2015

As soon as I walked in the door I knew I was at the right place. Usually looking for the right car can be stressful.. not at Exeter Subaru! I had a great experience and would recommend Exeter Subaru to anyone.

dwilford

Jun 3, 2015

Just purchased a 2015 Subaru XV Crosstrek. I spent months (literally) searching for the right combination of inventory, deals and support and found that Exeter Subaru offered the most competitive deals out of ALL Subaru dealerships from Boston to Augusta, Maine. They also responded to my inquiries in the least amount of time. Todd Frampton was a breath of fresh air. Until working with Todd I felt the smiles and amiability of the sales people I worked with to be a facade, and that their priority was making as much off my sale as possible. With Todd this was not so. What a genuinely great guy. Honest and helpful, he is undoubtedly the ideal "product specialist". For some reason he also reminds me of Daniel Faraday from LOST which is pretty cool. To wrap up my review...Exeter Subaru has the most competitive quotes East of Boston and ask for Todd.

janet

Jun 3, 2015

Dalton was very helpful and informative in the purchase of our third subaru forester. We are happy with our new used car and would consider purchasing a car from there in the future

sm.parsons

Jun 1, 2015

We just leased a 2015 Subaru Forrester from Exeter Subaru. We worked with John Webster who was fair, helpful and very professional. It was an excellent experience and we were in and out as fast as possible. I highly recommend taking your business here to Exeter Subaru, We are satisfied customers and the new car is awesome!

Retired Diane

Jun 1, 2015

I bought a Subaru a few days ago at Exeter Subaru. They were extremely helpful with information and answered all of my questions. Todd was a wonderful salesperson and I also feel they are concerned with your individual needs and do the very best they can for you. I would return and would recommend my friends. Thank you again, Todd.

cpnh2015

Jun 1, 2015

Nick is a very helpful, welcoming, knowledgeable sales associate which made my new car buying experience a pleasure. I couldn't have asked for a better non-invasive professional car buying experience and would definitely recommend Exeter Subaru to anyone looking for a vehicle.

hspitz15

Jun 1, 2015

Our sales representative was Dalton Royal. The car we were buying was for my son. Dalton connected with both me and my son and made us very comfortable buying a car at this dealership. Dalton understood our needs and addressed any concerns we had in a professional manner. We would buy another Subaru through Dalton.

Customer

May 31, 2015

This place is worse "than your typical". Absolutely awful experience all around. The sales people (and they are just that) are unprofessional, rude, and only want your money and then some. I stopped in one day just browse and they begged me to come back in for 2 weeks. Once I finally did, they were in attentive an unappreciative. It took me going to another competitor for them to actually give me their real price. Once I agreed to that price I went in the next day to sign and NOTHING was ready. After hours of waiting for them they wanted me to sign a docs with an extra 500$ towards the down payment tacked on. Of course they would not rectify the issue and we ended up parting ways. If you fee like wasting you time, this is the dealership for you. If you are serious about buying a car, STAY AWAY from this place!!

Kimber

May 31, 2015

sales associate was very helpful in making sure my daughter was well versed on the workings of her car and helped her too set up.

price shopper

May 30, 2015

this is my second purchase of a Subaru.the people all have been very personable and professional.both cars were bought thru john Webster. he tells it like it is.the company does not drop you after the sale. they constantly keep you up to date.i rate Exeter Subaru excellent.

Green66

May 27, 2015

It was a pleasure working with Nick Vance when looking for our next vehicle. Nick created a low stress atmosphere and personalized the search to our needs. He is attentive and welcoming, but does not pressure you into a quick choice. We're happy with our new car and would go to Exeter Subaru again.

beerbaron88

May 26, 2015

Ann was very helpful and answered most of my questions (she was new but knew a lot for only having been there a month) Very helpful in getting the car I wanted into my monthly budget.

Mtnsubaruzo

May 26, 2015

Letsee how do I review a company that needs no praise. I worked with Mike Algers from beginning to end and cannot give enough kudos to his knowledge, personable nature and prompt responses to my questions. Car buying is like going to the dentist, you know eventually sooner or later your gonna need to go. Subaru of Exeter used no Novocain du to the simple and dealing process. I'm already getting a few of my friends interested in buying from them. Thank you Mike, your a good man and a good addition to Exeter of Subaru.Lorenzo

mike77

May 25, 2015

After deciding to replace my current Subaru Outback with another vehicle, and being unhappy with the dealership where I bought my Subaru, I looked around. Word of mouth was positive about Exeter Subaru. My experience there proved the reputation was correct. Mike Alger, our salesperson was helpful, knowledgeable, and low pressure (something I greatly appreciate). I'd recommend Mike and Exeter Subaru to my friends.

Katieg32

May 23, 2015

Our sales associate, Jon Dube, was excellent from the moment we stepped on the lot. When car shopping I always expect to be treated like a "little woman" which frustrates and angers me. Jon spoke to both my husband and me when explaining the features of the vehicle, and I never got the "little woman" vibe from him. He showed us all the models we wanted to see, and I never felt rushed or pressured to make a decision. I was so impressed at how we were treated that I had no desire to comparison shop anywhere else. Jon had earned our business. When it came time to close the deal Jon was able to make our numbers work with no hassle or drawn out negotiations. Throughout the entire process he was the perfect combination of friendly and professional. I would highly recommend Jon and the staff at EXeter Subaru to anyone. It was a wonderful car buying experience (and we love the car, too)!

paullyroz

May 15, 2015

These guys killed it! Dalton was the one who sold me the car and i was more than impressed with his capabilities as a salesman He is genuine guy. Also super impressed with Greg P. he was honest with what i was dealing with while purchasing my vehicle. He basically gave me knowledge that most dealerships wouldn't have cared to tell me. Exeter Subaru offers great warranties. Big shout out to these two guys.I got my car the day i walked into the dealership, the only reason it took a while was because there computer system was down, This was not a factor what so ever in my experience, this is life. I was actually driven to a local eatery by Dalton, again Great guy.

Andrew.blanchet

May 13, 2015

I as well as I'm sure many other car buyers would agree, is that we don't like being pressured. Everyone at Exeter Subaru were very professional and non-invasive. I couldn't have asked for a better experience and couldn't recommend them any greater.

tony

May 11, 2015

Lisa was great to work with and made the buying process extremely easy! Would recommend to anyone looking to buy a new or used car!

Mamma P.

May 8, 2015

My experience with dealerships in the past were ok. Most of the time the employee just wanted to sell me a car. Subaru of Exeter went beyond that and insisted on taking me for a ride in the car I was interested in. She explained everything you would want to know and more about the car I was riding in. She even told me why the gas access is on the passenger side(for safety). I never knew that. I am so happy with the way this dealership didn't push me into buying the car.. They were patient with questions I had and showed me around the dealership, introducing me to everyone that worked there. The atmosphere of the dealership was exceptional. I would definately tell my friends or anyone to go to Exeter Subaru for their next car.

MSilva13

May 4, 2015

I've always wanted a WRX and I went looking throughout Mass and NH. After a few disappointing trips to other dealers I found what I was looking for at Exeter Subaru. John Webster was a great help in making sure the car had what I desired but was also reasonably priced. Couldn't be happier. Thanks guys.

bluenitrous05

May 4, 2015

I stopped in on a Thursday to inquire about a car on the lot and left with it the next day. The people are great and very knowledgeable. I look forward to doing business with them in the future as well as maintaining my new WRX there.

multisubieowner

Apr 30, 2015

Jon and his management team made the process easy and enjoyable. All the vehicle information was readily at hand waiting for review/questions. Jon provided the last minute help during pick up to make sure it could happen. You made my daughters day!

outbacknancyjean

Apr 28, 2015

Buying a car, in general, can be a painful experience! At Exeter Subaru, once we got past the usual games car salespeople play when it comes to trade-in value, the experience became mostly positive. Being a senior citizen, and a woman, I felt I had to be cautious. Their first offer for my 2006 Honda Odyssey EX in good condition was insulting . . . under $1500! After phone calls, and in my estimation some game playing with numbers, we reached a more acceptable offer for the trade-in. After this rather uncomfortable start, when I really felt like walking out, things went well. Jon Dube, the actual salesperson (not the one who was dickering trade-in value), was friendly and fairly knowledgeable, and if I had a question he couldn't answer, he investigated and found the answer. It is interesting to me that Exeter Subaru, as a rule, does not hire experienced car sales people. In fact, they hire people who have never worked in a car dealership before. Something about wanting to train them without a previous bias, I think. This might be a good thing, but could leave the buyer feeling she is dealing with "people in training". I love my new car and it arrived when they said it would. I get the feeling I will like dealing with the service department. Overall a good experience. My rating of average is largely based on the 'bad taste in my mouth" about the trade-in value. If you are trying to do your best for the customer, why wouldn't you find the best trade-in value right away -- and then come back to the customer with that? I felt like they were trying to take advantage of me by seeing if I would bite on the first ridiculously low offer.

New Subaru Fan

Apr 28, 2015

I wanted an all-wheel-drive sedan that got great mileage, and the Subaru Legacy fit the bill. The Exeter Subaru website showed one "in transit" with the options/color combination that I wanted, so I emailed John Webster (being a fellow Canadian) to inquire about it. We exchanged a few emails, and John was knowledgeable, efficient, and courteous. He notified me when the vehicle arrived on the lot, but when I went in to see it, John was waiting on another customer, so he excused himself from his other client, introduced himself to me, and led me over to Todd Frampton's desk. Todd took over seamlessly from there, taking me on a test drive and explaining the features of Subarus in general and of the Legacy specifically. I later learned that it was only his third day on the job. He was friendly, knowledgeable, and enthusiastic. I negotiated the price with Dan Maynes, the Sales Manager, who was also very nice, professional, and willing to be flexible to make the deal. When I went back to pick up the car a few days later, I met with Dan Bottomley, who was both friendly and efficient. All-in-all, it was a great car-buying experience (a phrase I have never used in the past!), and I love my Legacy. Exeter Subaru has the friendliness staff I have ever dealt with at a dealership--everyone made me feel at ease and I never felt any pressure. I will definitely buy my next Subaru from Exeter Subaru!

RobertChesley

Apr 27, 2015

Dan was very helpful, answered all my questions directly, and provided a smooth transition and a good rate/price for the new lease. Couldn't have been any easier. We are long time Subaru owners (CrossTrek is #10) and have worked with Exeter Subaru for years. Always satisfied.

Steve

Apr 23, 2015

We are now a three Subaru family with three drivers. John was a great wealth of Subaru knowledge. Perhaps John will help us become a four Subaru family when our youngest starts driving this coming year. John spent as much time with us as we needed to thoroughly scour the choice of nearly a dozen Crosstreks on the lot. We test drove two of them. We recommend John.

Buyer Peter

Apr 23, 2015

We had a wonderful experience dealing with this dealership and Mike Alger. He took us through all the different models of what we were interested in and explained everything in detail. In addition, he took the time to program the different navigation, phone and radio to our specific needs once we had bought the car. He really went above and beyond to help us old (63) people understand the new technology! We got a very reasonable price on the car and there was no pressure. We highly recommend this dealership to others.

skeptic12345

Apr 19, 2015

I searched for a 2015 Subaru Outback all across the Northeast, and spoke to about 2030 dealerships. I used Consumer Reports' tool through TrueCars to get a fair price estimate, and even though Exeter wasn't one of the dealerships that showed up on the participating list, they were able to beat the offer when I called them. They were efficient, quick, and professional. I would recommend them whole-heartedly, and if they are half as pleasant to work with in the future as they were this time around, I'll be buying my next car there as well.

Donut

Apr 16, 2015

This is the second Subaru I have leased with the help of John Webster. He is very knowledgeable and a very personable salesman to deal with. This is the first time I have ever gone back a second time to a dealership to turn in one vehicle to get another from them. And when it's time to turn this one in I will go back to get another Subaru from them.

Inexperienced buyer

Apr 16, 2015

I had an excellent experience working with Mike Alger and other staff at Exeter Subaru. I felt well taken care of, low pressure sales with a smile, and all my questions and more were answered. Highly recommend!

Carm0m

Apr 15, 2015

Fantastic experience. If you are looking for a new or used car, this is the only place you need to check out. They will work with you to find something that suits your needs and budget, without any sales pressure or gimmicks. This was our second purchase from Exeter Subaru, and we highly recommend them. Mike was terrific to work with - patient, helpful, accommodating, friendly. Very easy process, too, and a price that can't be beat.

dmw03878

Apr 14, 2015

John Webster is one the best salespeople I have ever purchased a car from. He is very knowledgeable about the vehicles and never made me feel pressured.

Bill

Apr 14, 2015

This is the second time I purchased a used car from Exeter Subaru and John Webster and I wouldn't hesitate to do it again!

Ezzmarelda

Apr 9, 2015

I had visited this dealership to test drive two vehicles I was interested in perhaps purchasing. It took someone over 15 minutes to actually approach my family and I in the lot while we were looking at cars. Lisa, who was very nice, took us for 2 test drives in the vehicles I was interested in. While she didn't know a lot about the vehicles, she was a pleasant person to deal with.The nightmare didn't start until we sat down to negotiate prices. I truly hate the car buying experience and this dealership just added to my nightmare. Lisa had to keep going back and forth to the "man behind the curtain" to juggle numbers. When none of them worked for me, I actually walked away from buying the car. However, the next day I receive an email from one of the sales managers asking me to come back because he thought we were close to a deal. I replied with the numbers I was hoping to get for my trade-in, what I would be willing to pay for the used vehicle, my down payment, and what I could afford to finance. While they wouldn't agree through email, they asked me to come in. I agreed to come in and we actually came to deal that I was comfortable with.I wanted to use my bank to finance my purchase but I was told multiple times that they can beat my banks loan rate and so I decided to finance with them. When I went back to finalize buying my car, I learned (only because I caught it while signing papers) that the bank that they were using to finance my loan had a $15,000 minimum, which is $1,000 more than what we agreed upon. My bank does not have a minimum and would have financed the amount I needed, they also had a lower loan rate. To make up the $1,000 difference, they added in the dealer fees and tire coverage for 5 years. This was done WITHOUT consulting me. I honestly wanted to walk away from the deal.While I did go through with the purchase of the vehicle, I'm less than impressed with how this dealership handled my purchase. I also have multiple chips in my windshield but the manager says that since it passed inspection, they have no problem selling it, it's used. I wish I could be excited about my new vehicle but honestly, it has left a sour taste in my mouth.

lilshannon77

Apr 9, 2015

My husband and I had a great experience at Exeter Subaru, Lisa Ferrari and the rest of the staff were wonderful and friendly. Looking forward to enjoying our new Subaru and hoping working with their body shop will be easy as well.

Katharine

Apr 7, 2015

My husband and I bought our first Subaru last weekend, and Mike Alger, and every other person we dealt with during the process were very pleasant, very helpful and very well informed.

Alex.Xiong

Apr 6, 2015

I purchased my new 2015 Subaru Forester one week ago ! First I just wanted to look around. John was very patient with me and I was pretty satisfied with the price and got a good financial help. I highly recommend buying a Subaru Forester at Exeter Subaru and I highly recommend John Webster as your salesman.

Laurie

Mar 29, 2015

We just bought our second Subaru Outback and had a great experience at Exeter Subaru! Nick Vance was our salesman and he gave us wonderful service. Our Subaru had to be ordered and we waited 12 weeks for it to be delivered. Throughout the 12 weeks, Nick kept us up to date on the progress and then provided great service on the day of delivery. We would highly recommend this dealership!

Susan

Mar 28, 2015

3/28/15 I just purchased my new 2015 Subaru Forester two days ago and love my new toy! My previous Forester was 12 years old with 232,000 miles on it. So naturally I was going to buy another Forester. John was very patient with me (very nervous about buying a new car) and he made the process very easy. I highly recommend buying a Subaru Forester at Exeter Subaru and I highly recommend John Webster as your salesman.

kandjberryk

Mar 27, 2015

After getting the run around from another dealership, we contacted Exeter Subaru and our experience has been nothing but phenomenal. We explained our situation to Lyndsey over the phone and came in and met with the service manager Nick. He has gone above and beyond (and then some) to make sure that our family was taken care of. We can't begin to explain how grateful we are for everything they have done. We ultimately needed a new engine for our STI and Nick made sure we were taken care of with their parts department as well. Bill, the parts manager made an everlasting first impression on us. We have made sure that friends and family in the area know how well we were treated here. Everyone we encountered through our whole experience here has been great. Nick, Lyndsey and Bill are assets to the team and we look forward to continuing business here.

Eileen

Mar 24, 2015

John was very easy to work with. The experience of buying a car at Subaru was great. I got the car I liked and also the price I liked.

jworkman84

Mar 23, 2015

I have never enjoyed buying a car as much as when I bought my new Forester at Exeter Subaru. John is so knowledgable and patient. He answered all my questions, and was able to help me buy the car I wanted at the price I wanted to pay. I recommend John and Exeter Subaru to anyone looking for an incredible car buying experience.

mtrott

Mar 23, 2015

After accepting a deal at another subaru dealership on wednesday 3/11/15 i thought it would be best i do some last minute comparing at other locations. I did not expect to find exactly what i was looking for and more at Exeter subaru. They offered me a much better deal and took their time to make sure what i wanted was possible. I sat with them on Thursday 3/19 and drove off the lot in my brand new impreza on saturday 3/21. I couldnt be happier with the customer service i received. I will never buy a car elsewhere. I genuinely thank all of the people that helped me along the way, this was the best, easiest and most pleasant car buying process ever. Thanks Jon, Greg and Dan!

chadstar

Mar 19, 2015

My wife and I were searching for a used car for our son in college. Exeter Subaru was our 5th stop in two days of searching. They had a wonderful used Forester that met our needs, but the buying experience was exceptional. What surprised us was the year of service included. I recommend this dealer and will be back in the future. Thank you.

phauck

Mar 18, 2015

We went to Exeter Subaru because we bought a used Impreza there several years ago and we were very happy with them. John is an excellent sales person, friendly and extremely knowledgeable about Subaru's vehicles. We received quotes from other dealers in the area and Exeter Subaru was able to provide a competitive price. This, combined with our great previous experience with their Sales and Service, made us happy to be purchasing another vehicle from them.

phauck

Mar 18, 2015

We went to Exeter Subaru because we bought a used Impreza there several years ago and we were very happy with them. John is an excellent sales person, friendly and extremely knowledgeable about Subaru's vehicles. We received quotes from other dealers in the area and Exeter Subaru was able to provide a competitive price. This, combined with our great previous experience with their Sales and Service, made us happy to be purchasing another vehicle from them.

davids

Mar 16, 2015

Nick was very friendly, not pushy, and very knowledgeable about the Subaru products. I would highly recommend Nick and Exeter Subaru to my family and friends.

jdoane

Mar 13, 2015

Came in looking for an Impreza, Nick Vance found what I wanted quickly and went over just about every little feature on the car. Nick Vance knows his Subarus inside and out and made the buy easy. I came in excited about a new car, I left twice as excited that I had a new one. I would recommend to any person looking for a car to check out Exeter Subaru and if you're looking for a new Subaru, there is no other option. Simple put, Nick and Exeter Subaru will tell you how it is, no xxxxxxxx. They're not just looking for another sale, they're looking for life-long customers and to make sure you get the most of your new Subaru.

Don

Mar 12, 2015

Tim was great to my family and I, as was John and Nick - it was actually a great experience from other dealerships , Overall a great time. Thanks guy's

sotnas2020

Mar 10, 2015

Lisa was very friendly and was willing to help out in any way she could. She did not try and push us to buy the vehicle and was respectful by asking "if it fits into your budget, do you think this is the car for you" rather than saying something along the lines of "lets go inside and see what we can do to get you to buy this car". The sales manager Josh was also very direct and honest and was willing to negotiate a little bit in a friendly, direct, way. In terms of only the experience that day it could not have gone better.

KMF

Mar 8, 2015

I had screened a few other dealerships before going to Exeter Subaru. Dan was great to work with in purchasing my new Crosstrek. I gave him my requirements and he provided a few options to choose from. He covered all the features of each vehicle during each test drive. No pushy sales pitch--just wanted to know how Exeter Subaru could meet/exceed my expectations. They exceeded my expectations.

swettste

Mar 7, 2015

John was very knowledgeable about the product, easy to work with, and provided great customer service. I would highly recommend Exeter Subaru to anyone looking for a new or used Subaru. I totally LOVE my new car.

raymond.mace.5

Mar 6, 2015

Exeter Subaru was the closest Subaru dealer to me I figured I would give them a shot they were friendly they offered a fair trade value not quite what I received at another dealer where I actually purchased my new Wrx.Young buyer.with dad. Mike was our salesman.He was very knowledgeable. He was very good at his job.They could not offer finance programs which came close to which we received at our selling dealer.They just didnt seem to be very aggressive at anything.Kind of a take it or leave it attitude.Small dealer woes I guess.

velopreacher

Mar 6, 2015

They were direct and friendly. No pushy salespeople.I got a great price and a hassle-free purchase.I am a Massachusetts resident, so there was some confusion about me having to go to my insurance office to get a stamp to get my new plates. They did not make that clear to me. That's why I gave them 4 of 5 stars in customer service. But other than that I would certainly recommend them.An excellent dealership and great prices.

JeanneB

Mar 3, 2015

I went to 2 other dealers before checking out Exeter Subaru and I definitely saved the best for last. John's knowledge of the Crosstrek surpassed the other dealers I had spoken with (or they just couldn't be bothered spending the time to go over all the features) and on my test drive he had me go a route that let me feel how the car handles in different situations. I would (and have) recommend John and Exeter Subaru to anyone looking for a new or pre owned Subaru. I had a wonderful car buying experience.

danwaltz315

Mar 2, 2015

Service and overall experence was great/excellent. Salesmen were very knowlegeable . The test drive was excellent. It was an excellent expereience overall. I would recommend this dealer to a friend.

N22woods

Feb 27, 2015

I just bought a '11 outback with this company. I've bought cars from other dealers and this company is one of the best I've experienced. Their staff does take pride which is nice. Car had an O2 sensor issue and they refused to let me take it until the issue was fixed and also composited me for the inconvenience plus gave me a loaner. Staff was all friendly and down to earth. My first Subaru, and might not be my last.

Cheryl

Feb 27, 2015

John's knowledge of the vehicle I was interested in made car shopping enjoyable. He took the time to show me all of the car's features and answered all of my questions. It was refreshing to get the help needed without any of the pressure typically associated with car sales. Overall a great experience and I love my car!

eds

Feb 24, 2015

Good overall experience that was fairly painless. Nick did a good job. Do your research ahead of time, and know the current specials. While they weren't exactly pushy in the finance office, the default rate and plans they wrote down were quite a bit off.

none

Feb 24, 2015

Negotiation was fair and representatives willing to listen and negotiate. Sales representative was personable and fully informed. Purchasing process was not only painless but almost pleasant.

Mike O'Keefe

Feb 24, 2015

It is always a pleasure buying a car at Exeter Subaru. Mike was very friendly and knew everything about the car I wanted. I was able to get what I wanted when I needed it.

Rebecca

Feb 23, 2015

Nick Vance made the car buying process as quick and painless as possible. My husband and I were set on purchasing an Outback. Nick explained options with us and had us driving off the lot in our new car days later.

Brandon Wells

Feb 20, 2015

Exeter Subaru knocks the other dealers out of the water! The dealership is very clean, well presented, and makes you feel right at home. Every representative is fantastic and friendly and is willing to do everything they can to not only make sure they find the right car for you but get you the best price possible! I will be coming back here for all my maintenance and car care and for all my future purchases. I would very strongly recommend this dealer to all my friends and family.

wellsb23

Feb 20, 2015

Exeter Subaru knocks the other dealers out of the water! The dealership is very clean, well presented, and makes you feel right at home. Every representative is fantastic and friendly and is willing to do everything they can to not only make sure they find the right car for you but get you the best price possible! I will be coming back here for all my maintenance and car care and for all my future purchases. I would very strongly recommend this dealer to all my friends and family.

lindssan

Feb 20, 2015

I had a great experience here! Everyone at the dealership was more than friendly and helpful. I would definitely recommend buying your next vehicle at Exeter Subaru!

Kendra

Feb 19, 2015

What a great experience, very thorough buying experience. I would recommend John to anyone interested in buying a Subaru. This was a very smooth and seamless process from beginning to end. So grateful I chose Exeter Subaru.

Subie

Feb 17, 2015

The product specialists helped me through the process to determine what car worked best for me. They were able to obtain the specific Forester features I needed/wanted, not just the standard packages. Everyone was very friendly. The car was as expected and Mike took the time to go over all the functions. I am looking forward to having my car serviced here and their 'tires for life' program sounds great.

shawkes22

Feb 15, 2015

I have purchased two vehicles from Exeter Subaru and will continue to give them my patronage in the future.The sales staff are always welcoming, accommodating and genuine, making for a positive buying experience. During my most recent visit I worked with a product specialist named Dan Bottomley to lease a 2015 Subaru Crosstrek. Dan was the absolute perfect fit to work with as he was down-to-earth, honest, and incredibly helpful. He made my experience easy and comfortable. The manager, Dan Maynes, who was also actively involved in the process, was authentically kind and eager to help in any way that he could. He worked hard to make sure that I got the absolute best deal and was satisfied with my purchase. I would ABSOLUTELY recommend this dealership to anyone who is looking for a great car buying experience!!!!!

Val83

Feb 15, 2015

Thank you for a great deal and pleasant buying experience. I would highly recommend Exeter Subaru. Shopped around online and no one came close in price.

larchambault

Feb 14, 2015

All the staff was very friendly and professional. They had just the car we were looking for and were very easy to deal with - no high pressure sales tactics.

sbrown

Feb 5, 2015

This is the first car I have ever bought, and the team at Exeter Subaru could not have made it easier. I visited other dealerships and was given a "hard sell" routine by many different salespeople. John was very easy to deal with and made the experience very comfortable. It genuinely felt like he was helping me find the best car to fit my needs, not pushing his product on me. When I came back on his day off, Lisa was more than happy to provide me with similar outstanding service. I should add that while I was buying my Subaru, there were several huge snowstorms, and the sales team made sure the lot was clear and drivable.

sbrown603

Feb 5, 2015

This is the first car I have ever bought, and the team at Exeter Subaru could not have made it easier. I visited other dealerships and was given a "hard sell" routine by many different salespeople. John was very easy to deal with and made the experience very comfortable. It genuinely felt like he was helping me find the best car to fit my needs, not pushing his product on me. When I came back on his day off, Lisa was more than happy to provide me with similar outstanding service. I should add that while I was buying my Subaru, there were several huge snowstorms, and the sales team made sure the lot was clear and drivable.

Johnma

Feb 4, 2015

My husband and I cannot say enough about this dealership! They are True to their word great to work with and above the rest! We purchased a used car from them a few years ago and still love it we have had no problems with it! This is the reason we just purchased a new 2015 Subaru Outback from them because our great experience with them is above the rest. Tim Hartford is the best! Tim went above and beyond to make us happy with our purchase??Thank you Exeter SubaruSincerely,John & KathyMassachusetts

kmurphy

Feb 3, 2015

Coming here after visiting other dealers was so refreshing. As soon as you walk in, you realize that the experience will not be the typical high pressure sales experience you expect from dealers. I really appreciated that they listened to what was important to me and worked to make it happen, even if that meant respecting a "no" answer. I purchased my car from Nick and am so happy with the quality of the car and the service.

katielady455

Feb 3, 2015

Coming here after visiting other dealers was so refreshing. As soon as you walk in, you realize that the experience will not be the typical high pressure sales experience you expect from dealers. I really appreciated that they listened to what was important to me and worked to make it happen, even if that meant respecting a "no" answer. I purchased my car from Nick and am so happy with the quality of the car and the service.

Paul

Feb 2, 2015

This is my first Subaru and the buying process couldn't have been easier or more pleasant. Eric helped my wife and me from start to finish. His pleasant, friendly and professional demeanor with no aggressive tendencies fostered an immediate liking for the dealership and prompted us to buy on the first visit. We had plans to check a Mazda 3 and a VW Golf, too, but cancelled after meeting Eric and Greg. We are committed to Exeter Subaru thanks to Eric.

Wilfred

Feb 2, 2015

Picked up my 2012 Outback four days ago, and it's proven to be the car I needed on the rough roads and winter weather where I live. I love it! Overall, the experience of buying this vehicle from Exeter Subaru was positive. Lisa, my sales representative, was friendly and helpful with not even a hint of pressure (unlike so my other car dealerships I visited). The price of the car was way below NADA clean retail, and the warranty upgrade and lifetime road hazard tire coverage I opted for are well worth the price. Now I can enjoy my new car worry-free. Will Morrissette

dean

Feb 2, 2015

John Webster is my man.. Picked up my new car on Thursday.. Great service by the entire staff at the dealership. Monday morning driving in the snow.. no problem with my new car.. Thanks JohnPS.. the new home of the SuperBowl Champs.. Love the Pats!!!!!!!!!!!!!!!!

Jan

Jan 31, 2015

...with a friend! I've had my 2015 Crosstrek just two days, but after telling a friend (who had previously not been looking for a new car) about both the vehicle and what a great experience I had working with Dan Bottomley, she has decided to look into not only purchasing the new Crosstrek I'm raving about, but also in getting it FROM HIM! ...I brought her into the showroom earlier this morning. What better review could I give to a salesman who never once made me feel as though he were "selling." Thanks Dan, and thanks Subaru of Exeter -- for Greg (business Mgr.) was great too.

jynelle1

Jan 31, 2015

Dan was just amazing!I've had my 2015 Crosstrek just two days, but after telling a friend (who had previously not been looking for a new car) about both the vehicle and what a great experience I had working with Dan, she has decided to look into not only purchasing the new Crosstrek I'm raving about, but also in getting it FROM HIM! ...I brought her into the showroom earlier this morning.What better review could I give to a salesman who never once made me feel as though he were "selling." Thanks Dan, and thanks Subaru of Exeter -- for Greg (business Mgr.) was great too.

Marshall A. Miller

Jan 30, 2015

From the minute my wife and I walked into Exeter Subaru we knew this would be a different(I mean in a good way) auto buying experience. Our salesman, John Webster, was patient and informative with us. Since we weren't certain which model we wanted John took us for a test drive on all three models! John took his time with us, and my wife and I never felt pressured. While waiting over 2 months for our 2 Outbacks to arrive John would e mail us regarding production and arrival times, constantly keeping us in the loop. Upon arrival. we sat down with Greg Perotti, the finance manager. and just like John Webster he was most informative about the leasing process. Josh, the manager, was also very helpful and professional. These are the reasons that I gave Exeter Subaru the 5 star ratings it so deserves.

Big Marsh

Jan 30, 2015

From the minute my wife and I walked into Exeter Subaru we knew this would be a different(I mean in a good way) auto buying experience. Our salesman, John Webster, was patient and informative with us. Since we weren't certain which model we wanted John took us for a test drive on all three models! John took his time with us, and my wife and I never felt pressured. While waiting over 2 months for our 2 Outbacks to arrive John would e mail us regarding production and arrival times, constantly keeping us in the loop. Upon arrival. we sat down with Greg Perotti, the finance manager. and just like John Webster he was most informative about the leasing process. Josh, the manager, was also very helpful and professional. These are the reasons that I gave Exeter Subaru the 5 star ratings it so deserves.

Marilyn VanDyke Miller

Jan 28, 2015

John Webster is a class act. We ended up leasing two new Outbacks. John was very informative, no pressure and a real gentleman. He kept us in the loop via email as we waited several weeks for our models to arrive. He introduced us to the service department, and we felt very relaxed and positive about our entire experience at Exeter Subaru. Greg Perotti was very efficient and informative also, as we plowed through the leasing paperwork. Great people! Great dealership!

Adamp21

Jan 25, 2015

Exeter Subaru was the most friendly dealership I have encountered and were attentive but they did NOT hound me like vultures the moment I pulled into the parking lot. Nick was very friendly and unlike other dealers at other dealerships, still worked with me and didn't treat me any differently because I was younger. There service department was very flexible and easy to work with. All in all I would definately recommend this dealer and dealership to someone.

Paige

Jan 23, 2015

It was hard to rate my experience as I worked with Lisa Ferrari and the experience of the actual purchase of my vehicle was great! It wasn't until after the papers were signed and I asked for the remote starter that was advertised on my vehicle that I was told it didn't work so they won't give it to me - when I said it was in the advertisement as well as the booklet in the car I was told by the sales manager, Jim LaFlamme, to read the fine print - there's a disclaimer for the false advertising.I love my Subaru and Lisa was great but will not recommend a dealer that won't stand behind it's word.

Ryan

Jan 19, 2015

John Webster and the rest of the staff were great to work with and didn't apply uncomfortable pressure. In fact, on one occasion I had the pleasure of spending over an hour wandering around the dealership lot, examining different models, totally on my own, and sales folks were okay with that, whereas in some dealerships I would be hounded so much, being followed around and asked so many questions that I would be mostly thinking about how to get away from there rather than about what I wanted to buy. I wanted some special features on my Outback and found that it was easy to order them and that the total cost of my chosen vehicle was made perfectly clear to me right at the beginning of the buying process, so that there were no surprises. I appreciate the continual communications between John and other dealership members with me while i was deciding, and also the follow up communications after the sale.

Ryan

Jan 19, 2015

John Webster and the rest of the staff were great to work with and didn't apply uncomfortable pressure. In fact, on one occasion I had the pleasure of spending over an hour wandering around the dealership lot, examining different models, totally on my own, and sales folks were okay with that, whereas in some dealerships I would be hounded so much, being followed around and asked so many questions that I would be mostly thinking about how to get away from there rather than about what I wanted to buy. I wanted some special features on my Outback and found that it was easy to order them and that the total cost of my chosen vehicle was made perfectly clear to me right at the beginning of the buying process, so that there were no surprises. I appreciate the continual communications between John and other dealership members with me while i was deciding, and also the follow up communications after the sale.

Debbie

Jan 17, 2015

Well,John and the gang at Exeter made buying my new Legacy painless and fun..Very professional without the pressure to sell. My partner and I have been customers for many years and will continue to come back...thanks guys!......

Debbie

Jan 17, 2015

Well, John and the gang at Exeter made buying my new Legacy painless and fun..Very professional without the pressure to sell. My partner and I have been customers for many years and will continue to come back...thanks guys!......

suburu

Jan 15, 2015

from the moment we walked into Exeter Subaru and were greeted by Tim Hartford we received nothing but excellent service. He was personable and interested in what we wanted and worked hard to get that for us. We have absolutely no complaints about purchasing a car at Exeter Subaru. We had lots of time with him to learn all the features of our new outback and he did it in a very polite and informative manner. He certainly knows his product.

Axel

Jan 12, 2015

We have been using Exeter Subaru since 1985, first for service and then, because of the level of service quality, for buying and leasing cars even after we moved to eastern Massachusetts. We have always been impressed by the level of commitment to customer satisfaction, not just with the car itself, but with the willingness to listen to us as we described what needed repair or what scheduling problems we had. John Webster has more than continued our great experience with Exeter Subaruhe's set a new standard. Over the last two years he's followed the course of our thinking about a new car, suggested options and finally, when it was time, made lease arrangements and set a flexible pickup time for us while we were on vacation in Maine. John worked well with the various departments to mesh all the moving parts of the system, working well beyond the call of duty with the our situation and staying in touch with us as things progressed. We're very pleased to continue on with Exeter Subaru.

dave

Jan 11, 2015

It was just a great car-buying experience all around. (And completely different from the other nearby dealership I had visited). It felt easy and comfortable from the very beginning at Exeter -- much more like they were trying to help me make the best decision for me and my family than trying to push a quick sale -- from the car options, to the service options, to the financing options. We ended up leasing for the first time (rather than purchasing), because they were so great at explaining the pros and cons of the different options, and that seemed to be a better fit for us. The other dealership was able to offer a slightly lower price... but Exeter did what they could to get as close as possible, and I was happily willing to pay just a little bit more for the customer service and the overall satisfaction of the car-buying experience. Some of it boils down to the fact that I just liked them a whole lot more. The atmosphere is really comfortable there.

Axel

Jan 11, 2015

We have been using Exeter Subaru since 1985, first for service and then, because of the level of service quality, for buying and leasing cars even after we moved to eastern Massachusetts. We have always been impressed by the level of commitment to customer satisfaction, not just with the car itself, but with the willingness to listen to us as we described what needed repair or what scheduling problems we had. John Webster has more than continued our great experience with Exeter Subaruhe's set a new standard. Over the last two years he's followed the course of our thinking about a new car, suggested options and finally, when it was time, made lease arrangements and set a flexible pickup time for us while we were on vacation in Maine. John worked well with the various departments to mesh all the moving parts of the system, working well beyond the call of duty with the our situation and staying in touch with us as things progressed. We're very pleased to continue on with Exeter Subaru.

dave

Jan 11, 2015

It was just a great car-buying experience all around. (And completely different from the other nearby dealership I had visited). It felt easy and comfortable from the very beginning at Exeter -- much more like they were trying to help me make the best decision for me and my family than trying to push a quick sale -- from the car options, to the service options, to the financing options. We ended up leasing for the first time (rather than purchasing), because they were so great at explaining the pros and cons of the different options, and that seemed to be a better fit for us. The other dealership was able to offer a slightly lower price... but Exeter did what they could to get as close as possible, and I was happily willing to pay just a little bit more for the customer service and the overall satisfaction of the car-buying experience. Some of it boils down to the fact that I just liked them a whole lot more. The atmosphere is really comfortable there.

kmgoudreau

Jan 10, 2015

I walked into the Exeter Subaru to appease my Subaru driving friends. I saw Eric and told him I needed to test drive a Forester. He put me in a lower model Forester that would easily fit in my budget. (It was nice for once not to be put into something I can't afford right off) The car sold itself immediately and drove like a dream. Eric was very down to earth and helped make the process smooth. The only downside was not being able to drive the car home that night since I had to make a appointment with their finance person.

Gen

Jan 10, 2015

They made it so easy to buy our new car. What a lovely experience and awesome people! We visited other dealerships but this one felt like friends. The atmosphere is chill and there are no hard sales. Everything is clean and comfortable! Very nice!!!

LPS

Jan 9, 2015

We're very happy with the Subaru and the service at Exeter Subaru. This recent purchase of our third Subaru Forester was completed very efficiently with John Webster. He was very thorough in helping us finding the car we needed and doing the purchase. He was very responsive to some concerns we had about the car (used) and the issues were addressed very fairly. John also was very pleasant to work with. Thanks, John, Linda & Mike

repeat customer

Jan 8, 2015

I recently purchased a certified pre-owned Impreza hatchback. Eric St. Pierre worked with us and maintained the high expectations we have for Exeter Subaru after buying three cars there in the last 15 years. I bought my first Legacy wagon Brighton at Exeter Subaru in 2000 and just replaced it with the Impreza. I also have an Outback wagon that I bought there in 2009. Two years ago, I brought my mother to Exeter Subaru to purchase her vehicle. All four purchases have been good experiences: knowledgeable sales person, good price, and excellent products with longevity (as I said, I just ran the Brighton 15 years, without garaging it!). Of all four experiences, working with Eric St. Pierre was the best. He knows the cars well, he is interested in helping people find what they want, he is responsive to follow-up questions/coordination, and he is pleasant to be with. I also want to recognize Greg Perrotti in the finance department. He is very knowledgeable and takes the time necessary for you to understand all aspects of the transaction.

Mahdi

Jan 8, 2015

Among different dealerships that I check across the state, Exeter Subaru dealership carried the good news for me. At first, I looked the car through the dealership website, So, a I had some insight on what I'm looking for. Then, on site, the car was as mentioned on the web, the price was quite good for me regarding that it was below the blue book estimation. I got two inspections, 3 oil changes, received the car in super clear conditions, filled with a full tank. Eventually, I was totally pleased and I recommend it for new buyers.

oakenshade

Jan 5, 2015

Eric St Pierre was excellent: Kind, thorough, clearly more interested in finding me the right vehicle than making a sale. Very informative. I am completely satisfied and I love my new (ok 7k miles - but it FEELS new) Outback

mshaffen

Dec 29, 2014

I went in knowing I wanted a Subaru. Mike was so helpful in pointing me towards the one that I would like. The process was easy. Mike was able to support this first time buyer and answer any all questions with directness and honesty.

Sebastian

Dec 27, 2014

I originally found the car I wanted online through the Exeter Subaru Dealerships website. I called in and spoke with Sadie who was kind enough to let me know if the car was still available. She called me the next day to remind me to come in and take a peek at the car. When I went in, I felt right at home when Eric approached me and took me on a test drive immediately. I appreciated the friendliness and honesty of Eric. Even though I was purchasing an older car he still got out and told me his personal opinions on the car; it's hard to find honesty at dealerships but I'm glad I found it here. I did purchase the car and was able to be squeezed in first thing in the morning the following day to sign the title. Much appreciation to the two employees who helped me. When I need another car I will gladly be giving you guys a call. I would recommend this dealership.

Sebastian

Dec 27, 2014

I originally found the car I wanted online through the Exeter Subaru Dealerships website. I called in and spoke with Sadie who was kind enough to let me know if the car was still available. She called me the next day to remind me to come in and take a peek at the car. When I went in, I felt right at home when Eric approached me and took me on a test drive immediately. I appreciated the friendliness and honesty of Eric. Even though I was purchasing an older car he still got out and told me his personal opinions on the car; it's hard to find honesty at dealerships but I'm glad I found it here. I did purchase the car and was able to be squeezed in first thing in the morning the following day to sign the title. Much appreciation to the two employees who helped me. When I need another car I will gladly be giving you guys a call. I would recommend this dealership.

mariabeane

Dec 26, 2014

We were looking for the right car, and came across one that we liked. My son called Exeter Subaru, and the car he wanted to see was still there. We went to take a look, but it turned out that it had been listed as manual, but was really an automatic. My son wanted a manual transmission, and Mike Alger was there and pointed us to two other cars. One of them, a Subaru Impreza 2008 was just the one for my son. It was a pleasure working with Mike and with Exeter Subaru!

Ken

Dec 23, 2014

I was looking for used Forester's and found one in my price range at Exeter. The staff was friendly, the sales rep John Webster was very approachable. I like the fact that they keep the vehicle information and Carfax all together in the vehicle as a bound pamphlet. No hard push on extras after agreeing to a price, more just added values.

ttop86ta

Dec 23, 2014

Working with everyone at Exeter Subaru has been great. Eric was very knowledgeable about the cars, and very helpful throughout the whole purchasing process. I wouldn't hesitate to recommend them to anyone looking to purchase a new Subaru.

Dave

Dec 21, 2014

My wife drives between 25k and 30k a year and had almost 130k on her 2010 Outback. I noticed Exeter Subaru had end of year discounts on new 2014 models and we liked her 2010 Outback so much we purchased the 2014. Not a lot of difference between the 2010 but the 2014 now has a timing chain not a timing belt. This was a big deal to me as I do all my own maintenance. The 2010 had needed front & rear brakes which was a fairly easy job and the timing belt at 100k. The belt is not a hard job but fairly in depth and just the cost of parts can be expensive if you replace all pulleys,tensioner/belt, water pump, etc. as I did. Other than the brakes and belt my 2010 needed nothing and ran like a top and is awesome in the snow. I always felt that my wife would be OK travelling in any weather and with the 2014 I expect she will be fine and my maintenance repairs will be slim to none !! This is the second time we bought from John Webster who has been great to work with. Thanks John and happy holidays.

Sransom1230

Dec 21, 2014

Getting my new car from Exeter Subaru was far less stressful than I originally imagined. The employees were friendly, extremely helpful and welcoming. They knew exactly what I was looking for and they did everything they could to get it for me at a reasonable price. I highly recommend this dealership for all future car purchases!

Dave

Dec 20, 2014

My wife drives between 25k and 30k a year and had almost 130k on her 2010 Outback. I noticed Exeter Subaru had end of year discounts on new 2014 models and we liked her 2010 Outback so much we purchased the 2014. Not a lot of difference between the 2010 but the 2014 now has a timing chain not a timing belt. This was a big deal to me as I do all my own maintenance. The 2010 had needed front & rear brakes which was a fairly easy job and the timing belt at 100k. The belt is not a hard job but fairly in depth and just the cost of parts can be expensive if you replace all pulleys,tensioner/belt, water pump, etc. as I did. Other than the brakes and belt my 2010 needed nothing and ran like a top and is awesome in the snow. I always felt that my wife would be OK travelling in any weather and with the 2014 I expect she will be fine and my maintenance repairs will be slim to none !! This is the second time we bought from John Webster who has been great to work with. Thanks John and happy holidays.

pascalg1

Dec 15, 2014

I was looking for a great car reliable with some good tracking records and i found it, thanks to Eric my wife and I had a great expience and will do business again in the near future.Merci,Pascal

nskitch

Dec 14, 2014

Finding a new vehicle was far less stressful than I imagined. Eric was patient with all my questions and concerns. I love my new forester!

FrugalMama

Dec 12, 2014

I visited this dealer to test drive a minivan on their wholesale lot after seeing it advertised online. I was nervous about talking with the salesman because I thought he'd try to sell me something I didn't want or that was more than I wanted to spend. Happily this was not the case. Eric Pokorski was friendly, explained what a wholesale sale was and let me test drive the van on a very busy Saturday morning. He was honest about the likihood of my getting more from the private sale of my car than from trading it for the van. I appreciated that. We had to go back on Monday to finalize the transaction which was a bit of a nuisance, but we would have had to go back anyway after getting temporary plates from the DMV (wholesale vehicles do not come with 20 day plates or an inspection sticker). So overall not too much of an inconvenience. We paid significantly less than the advertised price, and we received a CarFax report.

FrugalMama

Dec 12, 2014

I visited this dealer to test drive a minivan on their wholesale lot after seeing it advertised online. I was nervous about talking with the salesman because I thought he'd try to sell me something I didn't want or that was more than I wanted to spend. Happily this was not the case. Eric was friendly, explained what a wholesale sale was and let me test drive the van on a very busy Saturday morning. He was honest about the likihood of my getting more from the private sale of my car than from trading it for the van. I appreciated that. We had to go back on Monday to finalize the transaction which was a bit of a nuisance, but we would have had to go back anyway after getting temporary plates from the DMV (wholesale vehicles do not come with 20 day plates or an inspection sticker). So overall not too much of an inconvenience. We paid significantly less than the advertised price.

Bobm

Dec 10, 2014

Just stopped by to check out the 2015 Forester. Liked the color of car and trade-in they offered. No pressure. Bought it. Quick and easy.

subaru2222

Dec 10, 2014

Exeter reminds me of how VW dealerships were run in the 1970's. They don't use high pressure sales tactics. They just let the cars speak for themselves.

oyenwe

Dec 10, 2014

I saw a posting for a car online and had my brother call to get more information. Briana was helpful in sending the CAR FAX report along with additional details to him as I was unable to speak with her at that time. I decided to go over the weekend to see the car after making a deposit on it and everything was already set up with Tim, one of the sales people on the floor when I arrived. The car was accurate according to the description online and drove very well. It has also previously passed inspection and had a great rating. Tim was very friendly and knowledgeable in providing all the information we needed to move forward. Only issue I had was with the extra wait time to sign and drive off as only one representative was available for this process and I had a long drive back but Tim was kind enough to show us to the lounge where we could wait with snacks and beverages to finalize the deal. The final sales person, Eric also provided great information about other questions I had regarding the vehicle, showed us various warranty options with great discounts and I was able to pick one that best matched my needs. I would definitely recommend this dealership to any one else considering a new vehicle, as long as they could make the trip from Jersey to New Hampshire!

Robert Meyer

Dec 10, 2014

Just stopped by to check out the 2015 Forester. Liked the color of car and trade-in they offered. No pressure. Bought it. Quick and easy.

jlewton44

Dec 9, 2014

Eric St. Pierre was very knowledgeable and made buying a car simple and hassle free. Eric fought hard to get me the most he could for my trade. I wasn't looking forward to dealing with the car buying process at all, but Eric was able to make it an enjoyable experience. Would recommend Exeter Subaru and Eric St. Pierre to anyone. Thanks for the great deal on my 2014 Toyota Corolla!

WilliamMM

Dec 7, 2014

Lisa Ferrari was a pleasure to work with as I went through the buying process. One of the deciding factors in going with a purchase from Exeter Subaru was the friendly and down to earth nature of Lisa. I have purchased a number of vehicles over the years but this was by far the least stressful experience and when I made my decision I knew it was the right decision. I will highly recommend Exeter Subaru to my friends. Thank you Lisa and thank you Exeter Subaru!

a070495

Dec 7, 2014

I hate buying cars. Eric St. Pierre was knowledgable about the Outback we purchased as well as other makers we were considering. No hassles, and not at all pushy. Great follow up on all details pre and post sale. Coud not ask for more. So, this was as easy as it could get for someone who dreads bying a new car (we raeplaced an Outback wagon with the newer version; have been very happy with both). Would recommend people work with Eric on any new car purchase.

GWJ

Dec 4, 2014

I hate buying cars. Eric St. Pierre was knowledgable about the Outback we purchased as well as other makers we were considering. No hassles, and not at all pushy. Great follow up on all details pre and post sale. Coud not ask for more. So, this was as easy as it could get for someone who dreads bying a new car (we raeplaced an Outback wagon with the newer version; have been very happy with both). Would recommend people work with Eric on any new car purchase.

DJNelson

Dec 3, 2014

We worked with Lisa Ferrari when looking for our new, "used" vehicle. She is awesome! A complete ray of sunshine on a very cold, windy day. Any one able to meet her will find her genuinely wonderful. :DAlso, Jim LaFlamme, in charge of our financing is sincerely a, "diamond in the rough".... :DI would encourage any of my family or friends to visit Exeter Subaru for their next vehicle purchase... DJNelson

sarah j

Dec 1, 2014

My family found Exeter Subaru to be very friendly, helpful and honest to work with. The salesman was down to earth and found us a car that worked for our family. We will be recommending the dealership and be repeat customers in the future.

sarah.hross

Dec 1, 2014

We don't typically like the car shopping process, but we were treated well at Exeter Subaru and appreciated how down to earth our salesman was. The finance manager was also very nice and informative. We did not feel as though we were being worked over at all, which can sometimes be the case.

SMH

Dec 1, 2014

We don't typically like the car shopping process, but we were treated well at Exeter Subaru and appreciated how down to earth our salesman was. The finance manager was also very nice and informative. We did not feel as though we were being worked over at all, which can sometimes be the case.

sherylet

Nov 25, 2014

My experience was so great with Exeter Subaru that I chose to travel over an hour to do business with them as opposed to going to the one around the corner from me, Milford Subaru. I tried Milford, Peter's Honda and a couple of others, but the professionalism and no hard-sell didn't come close - I had to leave Peter's, it was so uncomfortable once the salesperson knew I planned on leaving and thinking about it for a day, and Milford just didn't make any extra effort to find me the right car.First, Brianna helped me by sending me emails featuring cars that fit my preferences and budget. This helped me to know what to expect to see when I came in the first time. I especially like the fact that they post all pricing on their website so there is no bait and switch atmosphere to overcome when you come there.John Webster took me around my first day - he was super nice and knowledgeable, not pushy at all. He's been there a long time and it shows! He also ollowed up with a thank you call. I left that first day because I didn't quite find the right car.The 2nd time I came in John was out so Eric St. Pierre helped me pick out cars within my budget and criteria and took me for a couple of test drives. He is an exemplary sales person, and because I've been in sales and sales training/management for over 30 years, I can tell you he's one of the best I've ever dealt with! He's personable, knowledgeable, patient, and so professional. He never pushed and really cared that I got in the car I would love - and I did! After the sale he called within 2 days to check how I was doing. I also had a great experience with the finance manager, Greg Perrotti. He is so experienced in what he does and made the financing experience painless! He was also patient and explained details that I questioned - carefully and in a very professional, un-rushed manner. It was a very busy place that day but you would never have known it as Greg and Eric acted as if I was their only customer that day! I would travel the far drive again if I needed a car, and will refer my family and close friends to Exeter Subaru! Come in and see Eric St. Pierre- you won't be disappointed! The most important thing is the difference from Exeter and the other dealers - no stress, no hard-sell - they respect the intelligence of their customers and know the best way to grow their business - personal referrals from happy and very satisfied former customers!

mike78033

Nov 25, 2014

After shopping around at other dealerships, I landed on Exeter Subaru due to a review like this. My salesman Tim was very friendly and easy to work with. I never felt like we were on opposite teams, but rather on the same team to come to an agreement that worked for both of us. I was able to get into the exact model and options I was looking for, at an unbeatable price. I highly recommend Exeter Subaru and truly appreciate how easy and stress-free they were to work with. Thank you Tim!

Mike M.

Nov 25, 2014

After shopping around at other dealerships, I landed on Exeter Subaru due to a review like this. My salesman Tim was very friendly and easy to work with. I never felt like we were on opposite teams, but rather on the same team to come to an agreement that worked for both of us. I was able to get into the exact model and options I was looking for, at an unbeatable price. I highly recommend Exeter Subaru and truly appreciate how easy and stress-free they were to work with. Thank you Tim!

johneldridge

Nov 24, 2014

This dealership is extraordinary. None of the salesmen have previous dealer experience, so you don't have to deal with a lot of the usual crap. They are honest, hard working people and I got a great deal on my vehicle.

firnadlinh75

Nov 21, 2014

For years I have dismissed Subaru as a vehicle I would consider driving. Seeking something AWD and good on gas I happened to be driving past Exeter Subaru and had a little time to check them out. The salesman, Dan Bottomley, was very knowledgeable....and patient because I drove about four different cars. Needless to say, I was sold and the next day met with Dan and easily reached an agreement on an Outback. Everyone I met was very friendly and this was one of the best car shopping experiences I have ever had.

ztoth1

Nov 21, 2014

I shopped around for a 2015 Forester with a few dealerships. Subaru Exeter gave me the lowest price. The biggest surprise was the friendliness and the first class costumer service. Nick, the product specialist greeted me at the door. He understood my needs and gave me excellent service throughout the process including his vast knowledge of the car. Greg, the business manager, was efficient, organized, and very helpful as well. Next time I need a car I will definitely come back. I recommend this dealership without reservation to anybody who is on the market for a Subaru.

KelseyandBernie

Nov 20, 2014

Dan B. and the whole crew at Exeter Subaru made this experience as enjoyable and easy as humanly possible. They went above and beyond and couldn't have made it any easier for me as an out of state buyer by setting up what they could in advance and communicating via email. They were flexible and accommodating!

afolickman

Nov 20, 2014

I bought a 2015 Outback from Exeter.The experience was very good. I enjoyed working with John Webster. He is a very nice, friendly man and kept me informed of my purchase as it was being built at the Indiana factory.I think Exeter is a very good dealership. They took the necessary time to work with me and not try to pressure me into anything.

giwak

Nov 19, 2014

My recent car shopping experience at the Subaru of Exeter was first class. My wife and I were very impressed with our Product Specialist John Karliak. he is very knowledgeable and guided us through our vehicle shopping experience. I would highly recommend Exeter of Subaru and in particular our salesman, John Karliak great guy, easy to work with and very diligent.

MaybelTheSable

Nov 18, 2014

I was referred to Exeter Subaru by a friend who had recently purchased a vehicle there and was extremely satisfied with their service. We went in together for my initial introduction, the entire staff was super friendly and helpful in getting me started on my search for the perfect car for me. I ended up working with both of the Eric's, which made remembering names easy, an added bonus. I looked into buying an Impreza; while they had some available for me to test drive, they didn't have exactly what I wanted on the lot, mostly because I wanted a specific color... thankfully they were able to order it for me. Overall I had a very pleasant experience, everything was super easy and I couldn't be happier with my new car! Thank you!

MaybelTheSable

Nov 17, 2014

I was referred to Exeter Subaru by a friend who had recently purchased a vehicle there and was extremely satisfied with their service. We went in together for my initial introduction, the entire staff was super friendly and helpful in getting me started on my search for the perfect car for me. I ended up working with both of the Eric's, which made remembering names easy, an added bonus. I looked into buying an Impreza; while they had some available for me to test drive, they didn't have exactly what I wanted on the lot, mostly because I wanted a specific color... thankfully they were able to order it for me. Overall I had a very pleasant experience, everything was super easy and I couldn't be happier with my new car! Thank you!

ocurti

Nov 17, 2014

This was my first car buying experience as an 18 year old girl, and I wish it would be my last. Everything that I tried to do at this dealership went wrong. They kept trying to put me through loops. Everyone there was condescending. They were two hours late getting me in for one of my appointments to buy the car. They refused to let me pay in cash. Paying in cash made my car more money than the sticker price. They kept begging me to finance because they made money off of it. The car was not ready for me to pick up when it was supposed to be so I went home without the car and they had to deliver it to me and still charged me full price. They finally delivered it with a broken key, an empty gas tank, and low coolant. The contract said it would be delivered with a full tank. Their solution when we called was to mail me the right key and a $25 check. We refused that offer and went down there again to have them fill the tank which ended up being 50 dollars to do. This two week process was the worst experience I have ever had with any type a business. To his credit, John Karliak did his best for damage control, but at that point, there was no salvaging my opinion of Exerer Subaru

Mistymoo162

Nov 16, 2014

I wasn't even really looking to buy a car, I just knew that eventually I was going to end up trading mine in. I saw two cars online that fitted what I was looking for and figured I'd check them out to see what the big deal is with subarus. Considering the price range I had in mind, I was expecting the most unspecial car there is. WELL .... I was way wrong. Tim (probably the best "car dealer" around) didn't push me into anything. He probably would've let me drive every car they had (which is a lot) and would've been just as patient as if it was the first. Long story short, I ended up trading in my base model jetta for a premium BEAUTIFUL impreza that had half the miles and was far less than I was expecting to pay. If I ever decide to trade her in a few years from now, I know where I'll be going!!

P.Mauriello

Nov 16, 2014

I was in need of an inexpensive winter car. I thought a higher mileage Volvo wagon would be perfect. Exeter Subaru had a trade in that was $1,000 less than all the others that I looked at. Even though it was in the "as is" line, the car was spotless, inside and out. It was the worst weather in weeks, yet John Webster didn't mind going out to the farthest corner of the lot with me and going on a road test. This car is one of the best used cars that I have ever purchased. (thanks Phillip)

PeterM

Nov 16, 2014

I was in need of an inexpensive winter car. I thought a higher mileage Volvo wagon would be perfect. Exeter Subaru had a trade in that was $1,000 less than all the others that I looked at. Even though it was in the "as is" line, the car was spotless, inside and out. It was the worst weather in weeks, yet John Webster didn't mind going out to the farthest corner of the lot with me and going on a road test. This car is one of the best used cars that I have ever purchased. (thanks Phillip)

Chet & Cindy B.

Nov 16, 2014

We are in our 60's and have bought a lot of cars. This was the best buying experience we have ever had. No pressure to spend a lot of money or even buy at all. We will never buy another car anywhere else but at Exeter Subaru!

Cindy butcher

Nov 15, 2014

We are in our 60's and have bought a lot of cars. This was the best buying experience we have ever had. No pressure to spend a lot of money or even buy at all. We will never buy another car anywhere else but at Exeter Subaru!

nddphd

Nov 12, 2014

I have been purchasing new cars from Exeter Subaru since when it was actually located in Exeter, NH. I am now on my 8th Subaru. My first was back in 1980. While purchasing this last car a 2015 Subuaru Forester I dealt with John Webster. I had met John when I ws in for service on my 2008 Tribeca. John gets it. When you say you are thinking of making a purchase he doen't "bug" you constantly. He says he will be available when you have made your decision. When you make the decision he is there to make is easy. He finds the car your wantt and there is no "back and forth" about the price of the vehicle. I have recomended John to several of my friends and relatives. It is nice to buy a car without all the drama and feeling like you have been taken for a ride! (pun intended)

Repeat Customer

Nov 12, 2014

I have been purchasing new cars from Exeter Subaru since when it was actually located in Exeter, NH. I am now on my 8th Subaru. My first was back in 1980. While purchasing this last car a 2015 Subuaru Forester I dealt with John Webster. I had met John when I ws in for service on my 2008 Tribeca. John gets it. When you say you are thinking of making a purchase he doen't "bug" you constantly. He says he will be available when you have made your decision. When you make the decision he is there to make is easy. He finds the car your wantt and there is no "back and forth" about the price of the vehicle. I have recomended John to several of my friends and relatives. It is nice to buy a car without all the drama and feeling like you have been taken for a ride! (pun intended)

Gailbarrington

Nov 11, 2014

After not being able to,get up my driveway several times last winter it was time for 4 wheel drive. I chose Exeter since the web site suggested that they had Forresters on the lot in the color I wanted. Normally the car buying experience totally turns me off, but buying a Subaru from John Webster was a different experience. he was the perfect combination of good personality, technical competence, product knowledge, and follow through. I am satisfied with my new car, and I am guessing,that John will see us again the next time.

scan-moores

Nov 10, 2014

Our purchase of a new Subaru Crossflex was a painless experience. Not at all what we have experienced over our years of buying new cars. We don't buy a car very often partly because it is usually an unsavory experience. Perhaps we altered our approach as we had already decided we'd get a Subaru and just needed to examine the model choices to find what best suited our needs. Eric Pokorski was pleasant, easy going and answered questions knowledgeably.

robert.j.day.3

Nov 6, 2014

Eric was great to work with as was jason. They really worked hard to earn my business. Eric was very professional and even came in to make sure I had my car a day after his baby was born!! Jason was very professional and friendly. It was a much better experience than some other dealerships I went to. The only question I had was about the referral monies to new customers. Policy might just need to be a little clearer on that. Overall it was a very good experience and we look forward to buying more cars there and referring our friends.

pmallinson

Nov 3, 2014

My wife and I bought a 2015 Subaru Outback, our first Subaru. We were told that there was a three month wait for the vehicle with the specifications we needed. Three days later they found one. Our dealing with Nick Vance were very satisfactory. He answers all our questions, even some we didn't ask. He explained all the features in great details. I would unhesitatingly recommend Exeter Subaru to anyone looking for a Subaru and to anyone looking to buy a car with no particular preference for make.

pmj7217

Nov 3, 2014

Pressure sales, not here. Had a very pleasurable experience in purchasing my used 2008 Imprezza from Exeter Subaru but most of the praise goes to Mike Alger. Mike allowed the car to sell itself while adding just the right amount of professionalism into the mix. The entire experience worked for me, the high tech web site, had more than the normal info needed and allowed me to contact them via email to schedule a test drive, all the way to the living room feel of the show room, which puts you at ease as soon as you walk in the door. Even with a small hiccup during the financing portion Exeter Subaru stepped up and took care of business. With 3 Subaru's in the family they have gotten a new member to join their family. There is a reason they don't call them salesmen, they are product specialists. Thank You for a great car buying experience.

Exeter fan

Nov 3, 2014

My wife and I bought a 2015 Subaru Outback, our first Subaru. We were told that there was a three month wait for the vehicle with the specifications we needed. Three days later they found one. Our dealing with Nick Vance were very satisfactory. He answers all our questions, even some we didn't ask. He explained all the features in great details. I would unhesitatingly recommend Exeter Subaru to anyone looking for a Subaru and to anyone looking to buy a car with no particular preference for make.

tompam1

Nov 2, 2014

This is the second car we purchased (leased this one) from Exeter Subaru. Excellent customer service throughout the whole process. We had to order our 2015 Outback because we wanted the eye sight package. It came in earlier than we expected, the lease papers were ready when we came in and we drove away in less than an hour. Also the particulars of the car were explained very well by Richard Janvrin. Please consider talking with Richard when you decide to buy your next car. With Subaru, you can't go wrong.

tompam

Nov 2, 2014

This is the second car we purchased (leased this one) from Exeter Subaru. Excellent customer service throughout the whole process. We had to order our 2015 Outback because we wanted the eye sight package. It came in earlier than we expected, the lease papers were ready when we came in and we drove away in less than an hour. Also the particulars of the car were explained very well by Richard Janvrin. Please consider talking with Richard when you decide to buy your next car. With Subaru, you can't go wrong.

beckinwoods

Oct 29, 2014

I just bought my second Subaru Forester from Exeter Subaru. When I started looking, Eric approached me and I told him straight out I was not an easy sell. I did not think he would be able to get me what I wanted. But he is a very good salesman who is willing to do whatever it takes to make the customer happy. I appreciate the time and effort that Eric Pokorski put in in order to get me my new Forester.

johngargusjr

Oct 25, 2014

I found myself in the market for an automobile. Exeter Subaru not only had the vehicle I wanted, the price was right and John Webster my salesman was knowledgeable on the vehicle I had in mind. He made me feel comfortable about my choice in the Subaru Outback and was able to answer as many questions about the car that I had. I'm pleased with my purchase and thank John and the rest of the staff at Exeter Subaru for there time and patience. I had an enjoyable experience and would be happy to recommend Exeter Subaru to anybody in the market for an automobile. The staff at Exeter Subaru is knowledgeable and helpful and the prices are great.

marie.e.hemann

Oct 23, 2014

I found the whole experience non-stressful. John karliak took all kinds of time to help choose, followed up each week as waiting for car ro ship, and then spent all the time needed to show me the many intricacies of the car and with courteousness, and most important humor!

roseumerlik

Oct 22, 2014

I ended up at Exeter Subaru because an endless number of acquaintances recommended them to me for their honesty and lack of bull....and I found this to be true......until I took the car home. Trying to schedule service appointments through their website took multiple attempts, I never received phone calls when accessories I ordered arrived, and when I've reached out to the dealership over concerns regarding possible defects in my new car I've had to make numerous attempts to get any kind of response from management - the responses were short and quite the opposite of what I would call "good customer service". I was happy with the experience of acquiring my car, my sales person was wonderful... but since then, it has been frustrating, I am now wishing I had gone elsewhere.

Sbeaton

Oct 22, 2014

From beginning to end, we had an excellent experience at Exeter Subaru! Car shopping has been difficult in the past but their no pressure environment made it easy to relax, and get the cars we wanted, at a fair price as well. Johns costumer service was great, and all staff were welcoming and helpful!

Rose

Oct 22, 2014

I ended up at Exeter Subaru because an endless number of acquaintances recommended them to me for their honesty and lack of bull....and I found this to be true. This was my first time even considering purchasing or leasing a new car and I received a lot of advice, most of which I did not need because no one at Exeter Subaru was trying to scam me or deny me the absolute best price....I left my game face at home and had a great experience leasing my first new car. I walked away knowing I got the best price and I look forward to bringing my car there for service. I wouldn't hesitate to recommend them as THE Subaru dealer to buy from on the seacoast, especially if you are a newbie like me.

anonymous

Oct 22, 2014

From start to finish leasing a car at Exeter Subaru was an excellent experience. I am usually one of those people that dreads car shopping, but the friendly staff and no pressure environment was refreshing. John was easy going and informative, he had great knowledge about Subaru's and was respectful during the process.

hugoaschieck

Oct 20, 2014

Great experience all around from the moment we arrived to when we drove off in our two new Subaru's. We came in knowing what we wanted and we left with what we wanted. No pressure. Thanks again Exeter Subaru!

nsoision

Oct 20, 2014

Thanks to Eric St. Pierre and his fellow workers Brianna and Gregg, I was able to buy my first ever Subaru WRX! I called this place looking for a car that I wanted, and once I heard from Brianna that they will have the car I wanted in a couple weeks, I paid my deposit. Once it arrived I received a call from Brianna, and I drove 4 hours! to see this car. Well, I was pretty much determined to buy it when I hit the road. Then it went quick and easy. I test drove the car with Eric. He taught me how to drive this beast which has 6 speed manual transmission. Then I was able to bring it home very soon after. Eric is super friendly and honest sale person. I would highly recommend this place if you are interested in buying a Subaru. Thanks guys!

Eric Hoynack

Oct 18, 2014

Excellent experience, everyone really worked with me to get the best value for my trade and price on my new vehicle. Everyone worked to explain what was happening very clearly, I didn't ever feel like I was being ripped off, or taken advantage of.

markmacd7

Oct 17, 2014

I bought my Subaru last summer and Eric was excellent. He attended to all my questions and was prompt and always courteous. Even after the sale I contacted Eric at the dealership with a request and he worked with the management to see it through. I was extremely happy with the service.

LenGoldstein

Oct 15, 2014

We knew we wanted a previously-owned Subaru, and we always like to business locally, so we decided to stop in at Exeter Subaru first. Good choice. They had several vehicles on the lot that met our criteria, all in excellent condition and competitively priced (based on what we saw online and in Consumer Reports). Dan was extremely helpful in narrowing down the choices, and never once during the process did I feel any pressure to "do the deal". It was always "if you have any questions or need more information, either give me a call or send me an email".This was unquestionably the most enjoyable car buying experience we're ever had, and would certainly recommend Exeter Subaru.

rwp in portsmouth

Oct 15, 2014

Just purchased a 2015 Outback. John W. was courteous, knowledgeable and responsive. No full-court-press sales pitch that I have experienced elsewhere. Excellent overall experience with the dealership!

Caitlin D'Amico

Oct 14, 2014

I was at this dealership to buy a new car for the first time, and everyone who I spoke to was very friendly and helpful in making the process go smoothly! I knew what I was looking for, and Nick made it happen very quickly for me, and was great to communicate with from start to finish. All my options were clearly explained to me, and I felt like I was getting genuine advice that fit my situation, which put me very much at ease in making the decision to purchase. Couldn't be happier with the overall experience, and with my new Subaru :)!

kimberlybills

Oct 13, 2014

I went out this past weekend car shopping, I had my list of preferred Makes/Models in hand, admittedly the Subaru Outback was not in the top 3. However after listening to my boyfriend in keeping an open mind and seeing what's out there we strolled into Exeter Subaru and were pleasantly surprised with how we were taken care of by Eric St. Pierre, in fact everyone there was really nice. He was extremely informative and I even took a 2014 Outback for a test drive. It was a great drive. Not ready to fully commit and wanting to do my due diligence I told Eric I would let him know regardless. From here I was expecting the push to buy now, or the threats that it may not be here tomorrow (which was true), he instead told me if I wanted to come back and test drive again tomorrow (Sunday) even if he wasn't here someone else could certainly help. I didn't want to push him out of his commission but he was more focused on making me comfortable with my decision he said it was not a problem splitting commission. This was very impressive and stuck in my head, we grabbed his card and headed off to the next place. After driving a few more cars and dealing with a few more dealerships I decided I wanted to go back and work with Eric Monday morning and purchase the new 2015 Outback. Through the whole process he was very polite and a pleasure to work with. I not only don't have any buyers remorse knowing I got the right car, but I am happy to know this is a dealership I will be comfortable working with for the life of my car. I would HIGHLY recommend this dealership to anyone

zandme

Oct 11, 2014

I was surprised that even though Richard had only been working there for 5 months and this was his first dealership job, how knowledgeable he was in his facts of Subarus as well as some other vehicles. He had a great personality and made my partner and I very comfportable.

Sheila Doyle

Oct 9, 2014

Long story...but I needed a car asap..Eric St. Pierre was more than accommodating. He went WAY beyond the call of duty to make my transaction happen in a timely fashion. He did much of his work on his day off, which allowed me to drive away sooner than expected. I never find purchasing an automobile a pleasant experience, however short of the regular pain in the neck stuff, this was almost fun. My thanks to Eric and the finance manager who also stayed MUCH later than he should have to make my transaction happen. Overall they made things happen for me in a very friendly manner. Thanks again! Oh ya and I love my new car

GillianR22

Oct 8, 2014

John and the entire team went above and beyond in their service. They were very patient with my grandfather who was purchasing the car. They answered all the questions we both had, honestly and fully. I am beyond happy with my new car, and the service they offer at the dealership. Never once did I feel pressured. I look forward to having my cars upkeep services maintained at Exeter Subaru. Again, thank you to the entire team that worked with us for your friendliness, patience, and effort into making this a great experience. I highly recommend this dealership, for anyone who is looking for another Subaru, or their first one!

tgoudreau95

Oct 7, 2014

When I first came to Exeter Subaru, quite a few months ago, I wasn't sure what I wanted. I told the gentleman that I worked with that I was not set on making a decision to buy a car at the moment and he was very understanding. A short while after that, friends of mine said they went to Manchester Subaru, they said the prices and the experience was better than Exeter, so I checked it out.I figured out what car I wanted and they found one for me, they said come back in a few days and we'll have this car for you. Well, I went back and was so excited to have a new car. We went over what I would be paying monthly and everything, I was ready to get in my car and drive off. After all that work the guy tells me that they sold my car to someone else that morning. That was the worse experience for me, so I went back to Exeter Subaru. Every one is so friendly and eager to help you.I worked with Eric St. Pierre. He was wonderful. They didn't have the car I wanted (the impreza) in stock, so he worked really hard to find me not only the style but the color I wanted. He didn't quit and I thank him very much for working with me, answering all my questions and making my car shopping experience a breeze.I am now driving a new 2014 Subaru Impreza, and I love it!Thank you Eric St. Pierre and Exeter Subaru!

Taylor G

Oct 7, 2014

When I first came to Exeter Subaru, quite a few months ago, I wasn't sure what I wanted. I told the gentleman that I worked with that I was not set on making a decision to buy a car at the moment and he was very understanding. A short while after that, friends of mine said they went to Manchester Subaru, they said the prices and the experience was better than Exeter, so I checked it out. I figured out what car I wanted and they found one for me, they said come back in a few days and we'll have this car for you. Well, I went back and was so excited to have a new car. We went over what I would be paying monthly and everything, I was ready to get in my car and drive off. After all that work the guy tells me that they sold my car to someone else that morning. That was the worse experience for me, so I went back to Exeter Subaru. Every one is so friendly and eager to help you. I worked with Eric St. Pierre. He was wonderful. They didn't have the car I wanted (the impreza) in stock, so he worked really hard to find me not only the style but the color I wanted. He didn't quit and I thank him very much for working with me, answering all my questions and making my car shopping experience a breeze. I am now driving a new 2014 Subaru Impreza, and I love it! Thank you Eric St. Pierre and Exeter Subaru!

Andy Park

Oct 6, 2014

Thanks to Eric St. Pierre and his fellow workers Brianna and Gregg, I was able to buy my first ever Subaru WRX! I called this place looking for a car that I wanted, and once I heard from Brianna that they will have the car I wanted in a couple weeks, I paid my deposit. Once it arrived I received a call from Brianna, and I drove 4 hours! to see this car. Well, I was pretty much determined to buy it when I hit the road. Then it went quick and easy. I test drove the car with Eric. He taught me how to drive this beast which has 6 speed manual transmission. Then I was able to bring it home very soon after. Eric is super friendly and honest sale person. I would highly recommend this place if you are interested in buying a Subaru. Thanks guys!

jscatlady

Oct 5, 2014

We were recommended to Exeter Subaru by close friends, and our situation was a little different as we were trading in 2 old cars.....the whole staff worked their Magic to make this happen, and we are thrilled with the end results, a 2011 Subaru Forester, we are extremely happy, and hope we can send anyone we know looking for a car to Exeter Subaru, Great Job ALL.....

Dan ekholm

Oct 4, 2014

Don't go here. They will rip you off and make up things that are wrong with your car. I spent 2000 on my car 3 months ago. It was making a noise they tried telling me nuts were welded and spray painted on my drive shaft. I asked them why they hadn't noticed that last time. They tried to tell me someone did it as a prank. Complete b.s. they couldn't figure out what the noise was so they tried to get me to replace my drive shaft so they could get money out of me. The service guy was super rude as well. These guys are crooks. Stay away!

Cosmin D.

Oct 4, 2014

This was our first purchase from Exeter Subaru. Everybody involved in the process was very knowledgeable and helpful. Brianna Laird answered all my initial questions and arranged our visit to the dealership. The Product Specialist, Tim Hartford was great, very helpful, and accommodate all our requests. He explained the car, extra options, and got us the best deal for the vehicle we wanted. The Business Manager, Greg Perrotti took care of the financial part and made sure we got the best financing rate. Overall, this was the best car purchase experience we had. I commend Exeter Subaru for having such great employees. Thank you!

Cosmin D.

Oct 4, 2014

This was our first purchase from Exeter Subaru. Everybody involved in the process was very knowledgeable and helpful. Brianna Laird answered all my initial questions and arranged our visit to the dealership. The Product Specialist, Tim Hartford was great, very helpful, and accommodate all our requests. He explained the car, extra options, and got us the best deal for the vehicle we wanted. The Business Manager, Greg Perrotti took care of the financial part and made sure we got the best financing rate. Overall, this was the best car purchase experience we had. I commend Exeter Subaru for having such great employees. Thank you!

Deelorisss

Oct 2, 2014

I have had 3 Subarus, and bought my 4th a few days ago at Exeter Subaru. In the past, I've always felt uneasy about where I've bought from, never getting a good vibe from them. They all seemed over-bearing, and fake, just in it for the money and numbers. A friend of mine pointed me towards Exeter when I was looking for an upgrade, because they had had a great experience there. I am SO glad they did! Tim Hartford was great, very personable and professional. They got me the exact car I wanted and made an excellent deal for my trade-in. What stuck out the most, was that they made it clear that they weren't in it for the numbers of cars, but rather for the relationships they build with their customers. It couldn't have been more apparent that this is the case. Can't thank them enough for not only getting me the car I wanted, but also giving me the peace of mind that I am doing business with a quality establishment and group of people, that really understand the importance of customer relations. Thank you Tim! You were awesome! I look forward to years of service with Exeter Subaru.

ptrdowning

Oct 2, 2014

This was my 2nd vehicle purchase from Exeter Subaru and I was not disappointed. They take the time to understand your needs and provide you with quality and timely service. Jim and Dan were great!

LCS603

Oct 1, 2014

We were hoping to trade in a large SUV for something that would fit everyone and their stuff, handle the New England winters and get better gas mileage. The Outback does all of that! Our buying experience was easy - Tim Hartford was friendly and very knowledgeable about the car and the trade-in. Great experience in buying a car (which is not really how I usually feel!)

newto subaru

Oct 1, 2014

Received delivery of our first Subaru yesterday. The buying experience was enjoyable. Staff very knowledgeable and professional and pleasant to work with. Our Outback came in on the date it was expected to arrive. Hopefully this is the beginning of a long relationship with Exeter Subaru.

LCS603

Oct 1, 2014

We were hoping to trade in a large SUV for something that would fit everyone and their stuff, handle the New England winters and get better gas mileage. The Outback does all of that! Our buying experience was easy - Tim Hartford was friendly and very knowledgeable about the car and the trade-in. Great experience in buying a car (which is not really how I usually feel!)

MaysMom

Sep 30, 2014

Exeter Subaru made my car buying experience so easy and quick it was amazing! This was my second experience buying from Exeter Subaru and would recommend it to anyone! Dan Bottomley was extremely helpful with finding a car that would fit all of my needs and budget and made me feel very confident in the process. I had a ton of questions and Dan took the time to explain them to me as well as explain features about the car that I was very pleased to be informed of. I was undecided between two models and Dan took the time to explain both of them to me which made me so much more confident in my decision. He allowed the car buying process to work very well with my work and home schedule and was able to get me in my new car in an extremly timely manner, super impressive. Two thumbs up to Exeter Subaru!

CP2

Sep 30, 2014

Exeter Subaru was the first dealer that I visited when deciding to purchase a car. I enjoyed the laid back environment while walking through the lot and not having a million salesman attack me. I did not feel pressured at all. When I went back to test drive my now 2009 Subaru Forester I was greeted by Mike Alger, who was fantastic! Considering he had just started, he was very knowledgable and was not your "typical car salesman". Unfortunately, Mike wasn't in the day I went back to purchase my car. So I was set up with Dan Bottomley. Dan was just as nice and took me for an additional test drive and dealt with my millions of questions. At that time we were able to negotiate terms and a price and it was determined I would have a final test drive once repairs were made and the sale would remain pending. Fortunately, I was satisfied, although still find it to have somewhat of a noise( they say it's the tires, i'll never know till they need repairing). Then, at the closing I dealt with the sales manager and he was wonderful. Explained the warranty, and tire warranty and also informed me that I would be apart of the Advantage Program(Something neither salesman told me about). He was very upfront and honest. He didn't give us any BS, and we appreciated that! That closing on the car, was the easiest part! It was a very stress free experience and I would purchase another car there in the future!

kayble1102

Sep 29, 2014

I visited Exeter Subaru in June for a 2015 Forester, I took the test drive and fell in love with it! Unfortunately due to the shortage of the model I wanted, we had to special order it. It came in 14 weeks later and it was so worth it! Dan B kept me informed on each step of the processed when he learned any new information. When it finally came in, everyone was excited and the team at Exeter Subaru was excited for me! I love the car and Dan B was a terrific person to deal with. I would highly recommend them!

jverrill3825

Sep 29, 2014

I purchased my vehicle from the Subaru Dealership and had a positive experience. I was recently in the service department for a couple of recalls. For the past few months I have been dealing with a rattle when I drive the car around. The mechanics performed an evaluation of the vehicle (again something that I consider to be a good thing for mechanics to do) and was told that the rattle was being caused by my heat shield and that it would be $75 to weld the heat shield back on.I got a second opinion from an auto body shop and was informed that the heat shield is actually made of tin and cannot be welded without causing damage to the shield.I expect more from a service department located in a dealership. All of my previous experiences to that point had been acceptable, but this shows that I cannot trust this service department for any future work and would recommend to anyone that reads this article to get a second opinion before accepting the word of any service department representatives.

harry.sanders.37

Sep 28, 2014

After all the internet hours researching the Subaru Legacy I couldn't believe the details that Mike Alger was still able to provide. Mike explained so many of the quality/safety features that are designed into every Subaru. My husband and I now have an even greater appreciation of the Subaru Brand and the Exeter Subaru Team. Thank You!

JMullen9999

Sep 26, 2014

Just bought my second Subaru (2014 XV Crosstrek) from Nick Vance at Exeter Subaru. Nick was very knowledgeable about the various models and made the entire process very easy. He was a pleasure to work with! Thanks Nick!

zandme

Sep 26, 2014

I was surprised that even though Richard had only been working there for 5 months and this was his first dealership job, how knowledgeable he was in his facts of Subarus as well as some other vehicles. He had a great personality and made my partner and I very comfportable.

FrankS17

Sep 25, 2014

On my visit to Exeter Subaru I knew that I wanted to buy the Make and Model I was coming to look at!! However I was just going to look....my sales Rep. Mike Alger made my choice and decision a much easier one. He had a clear answer for everything I asked him. He was very knowledgeable about the particular model I purchased and I liked his approach when it came to letting me feel out the car I had my eyes on. He was very nice also adding some humor to my experience at Exeter Subaru. After I took the car for a test drive and having Mike there to explain everything from the engine to the trunk. I felt confident in buying the car. I believe Mike is a great acquisition to the Exeter, Subaru Family and I think other people will find him a pleasure to business with!!

megthanomas

Sep 24, 2014

I only had a couple of days to buy my first car. John W. was helpful and honest. He worked with me to help me find what I wanted without pressuring me. I would recommend Exeter Subaru to everyone.

Skier32

Sep 24, 2014

The minute I walked in to the showroom, I had a good feeling. Dan Bottomley was very friendly, helpful & patient. In the past, I've felt pressured & rushed to look at, try & buy a vehicle. Dan was great. After I left, the thought came to me that he felt like my son. I went in to Exeter Subaru knowing exactly what "Outback" I wanted. It was a great experience. I am looking forward to servicing my new car with them.

suebarue

Sep 24, 2014

Our sales rep. Richard Janvrin made our new car purchase very enjoyable. My wife and I feel we got to know Richard quite well while talking to him, we wanted a black on black 2015 Forester to replace and upgrade our 2009 forester which was the first car we bought from Exeter Subaru Since they did not have one on the lot , Richard went to work to find our car, in a few day it was there from Conn. good job Richard. We are now enjoying our new Forester.

aml566

Sep 24, 2014

I started off searching for my new vehicle at Manchester Subaru and had an awful experience. After finally getting a quote, I came to Exeter Subaru and it was a breath of fresh air. Eric was helpful in getting me into the car I wanted and not just concerned with selling me a car that was already on the lot. The difference between the two dealerships was night and day.... go with Exeter Subaru if you want a painless experience!

Rocky32

Sep 24, 2014

Exeter Subaru has the best pricing I have found anywhere. When you put it together with an all around great experience what is left is pure magic.

Ellen Fisher

Sep 22, 2014

It's clear from the top down, that Exeter Subaru is an outstanding dealership. We are thrilled to have a third Subaru from here and 4th in my lifetime. Eric St. Pierre is, hands down, in my many decades of driving and car shopping, the BEST salesperson I have ever met and bought a car from. Personable, bright, articulate and incredibly knowledgeable, I knew Eric was a winner the moment I met him. He's attentive, genuinely cares about the concerns and needs of a customer and he has a spirited personality, with a ready sense of humor. He's confident and clearly knows the vehicles in every aspect. It was a pleasure working with Eric and buying a car from him. When my car (not a Subaru) hits the end of its short life, Eric may in fact see me back at his desk, looking at the Outback. And then, we will be a 3 Subaru family and might make good Ad material :) Kudos to you, Eric. You more than shine in your position and Exeter Subaru is LUCKY to have you!

Ellen Fisher Stockmayer

Sep 22, 2014

It's clear from the top down, that Exeter Subaru is an outstanding dealership. We are thrilled to have a third subaru from here and 4th in my lifetime. Eric St. Pierre is, hands down, in my many decades of driving and car shopping, the BEST salesperson I have ever met and bought a car from. Personable, bright, articulate and incredibly knowledgeable, I knew Eric was a winner the moment I met him. He's attentive, genuinely cares about the concerns and needs of a customer and he has a spirited personality, with a ready sense of humor. He's confident and clearly knows the vehicles in every aspect. It was a pleasure working with Eric and buying a car from him. When my car (not a Subaru) hits the end of its short life, Eric may in fact see me back at his desk, looking at the Outback. And then, we will be a 3 Subaru family and might make good Ad material :) Kudos to you, Eric. You more than shine in your position and Exeter Subaru is LUCKY to have you!

Awaken2

Sep 20, 2014

Comfortable from the moment entered the showroom. Was quickly greeted by Nick Vance.I had several Forrester's and knew I would lease one. But, which one, PRICE, when? We quickly determined the model and price range. Professional, friendly, knowledgeable. Started the process. Returned the next day for additional paperwork. Comfortable surroundings, and pleasant sales people. Respecting the sales person and the client, but offering hospitality. Got my car. Love it.Came back to have my new phone installed on Blue Tooth and to bring my daughter- who is looking for a car. I know she is in good hands with Nick. Again very impressed with the team work amongst the sales people. And the easy process! Highly recommend!

Dawn53

Sep 19, 2014

We shoppped around and got prices. Exeter was fair and knowledgeable. Made a deal first time there. delivery went great . Car was ready even with the add ons. Eric was help in setting up our phones on blue tooth also, Biggy with new law next summer,

dpapag

Sep 19, 2014

Tim was excellent. Upfront ready to close the deal with best price possible. Pleasure to work with. Highly recommend. Would recommend to others. Awesome job Tom.

boJ

Sep 18, 2014

I shopped around for a new family car, and here is my rankings:Top 3 dealerships: Exeter Subaru, Exeter Subaru, Exeter Subaru. Top 3 salesman: John, Johnn, Johnnn. Oh.. Eric St. Pierre just helped me buy the new car, as a friend. I appreciate your help!

Joanne Finnegan

Sep 16, 2014

I had a very positive experience at Exeter Subaru. I highly recommend John Webster as a very knowledgeable salesman. He gave me a very thorough test drive and excellent information about the features on the Subaru Forester remodel in 2014. I had driven many vehicles at many different dealerships before I test drove the 2014 Forester with John, and his test drive was the best I've ever had. This test drive convinced me to buy either a 2014 or 2015 Forester instead of the earlier models I had been considering. However, they no longer had the red or blue 2014 Forester in stock, and I was not willing to accept the dark gray with higher mileage, even though the price was great. As for pricing, I searched cars.com daily for several weeks, with incoming alerts on both 2014 and 2015 Subaru Foresters. My range included a radius within 500 miles of Burlington, VT. Exeter Subaru Foresters always came in at the top in the lowest price filter. An online chat with Brianna after my test drive, indicated that they were also very willing to work with me on the price of a vehicle if they had one in stock that met my specifications, including adjusting the price on a new one to try to come close to my budget. Unfortunately, Exeter did not have a Forester with the features I needed, in a color I wanted, and I found one at a different dealership. I know I paid more for the one I finally bought, but we had already sold my old car, so did not have time to wait for Exeter to get the right vehicle for me.

PickyVTRetiree

Sep 16, 2014

I had a very positive experience at Exeter Subaru. I highly recommend John Webster as a very knowledgeable salesman. He gave me a very thorough test drive and excellent information about the features on the Subaru Forester remodel in 2014. I had driven many vehicles at many different dealerships before I test drove the 2014 Forester with John, and his test drive was the best I've ever had. This test drive convinced me to buy either a 2014 or 2015 Forester instead of the earlier models I had been considering. However, they no longer had the red or blue 2014 Forester in stock, and I was not willing to accept the dark gray with higher mileage, even though the price was great. As for pricing, I searched cars.com daily for several weeks, with incoming alerts on both 2014 and 2015 Subaru Foresters. My range included a radius within 500 miles of Burlington, VT. Exeter Subaru Foresters always came in at the top in the lowest price filter. An online chat with Brianna after my test drive, indicated that they were also very willing to work with me on the price of a vehicle if they had one in stock that met my specifications, including adjusting the price on a new one to try to come close to my budget. Unfortunately, Exeter did not have a Forester with the features I needed, in a color I wanted, and I found one at a different dealership. I know I paid more for the one I finally bought, but we had already sold my old car, so did not have time to wait for Exeter to get the right vehicle for me.

dhiggs

Sep 15, 2014

We shopped numerous dealerships before deciding upon purchasing our used Forester at Exeter Subaru. Exeter Subaru beat other dealerships hands down in professionalism, knowledge and courtesy. Although they were not willing to come down too far from the listed price of the Forester that we bought, we weighed that against the convenience of the location, the extremely clean car fax, as well as the aforementioned qualities listed. We would highly recommend our salesman, John Webster. He was very thorough in educating us on what a Subaru was all about since this is our first one owned and he could not have been more professional. We felt the same way about the business manager as well. One disappointment however was that we ended up having to pay an additional $400 to purchase 2 spare keys and 1 fob since only 1 set came with the car. That was a big "ouch" given the expense of the car, not to mention the $65 to program the new keys to the car.

Tracey0917

Sep 12, 2014

My family has purchased 4 vehicles from Exeter Subaru (3 new and 1 used). The sales team is easy to work with and no-nonsense. I have recommended their sales and service center to all of my friends and family. I love my newest Subaru - 2015 Outback. Stop by and see Eric St. Pierre.

vijay.surapaneni.12

Sep 12, 2014

Great place to buy a Subaru.We will recomend to all our friends.Nick Vance is excellent and friendly.He helped us with the whole process of ordering the Forester and updating us with the order.Good orientation on the day we picked up the car.Overall a pleasant experience and will share with friends and family.Thanks.

NHpahkah

Sep 12, 2014

Ease of accessibility in/out of vehicle was top priority, due to my mobility challenges. Dan and Nick worked to find the model that was best for me! Anyone with problem knees should seriously consider the Forester. It met my needs better than any of the competitors' models, by far. It's only been a few days since we accepted our new car, but already both of us love the car! We'd been contemplating purchasing a certified used Subaru, but after listening to all the financial possibilities including leasing, we decided to lease a 2015 new model! Pricing was very competitive and trade-in fair and reasonable. It's great to know we don't have to worry about "car issues" over the next three years. Leasing was the perfect choice for us. Thanks Exeter Subaru, for a terrific experience! So glad our daughter (on her 3rd Subaru from Exeter) insisted that we travel the 1-hour + from the Lakes Region to try the Subaru vehicles at "her dealership"!

NHpahkah

Sep 11, 2014

Ease of accessibility in/out of vehicle was top priority, due to my mobility challenges. Dan and Nick worked to find the model that was best for me! Anyone with problem knees should seriously consider the Forester. It met my needs better than any of the competitors' models, by far. It's only been a few days since we accepted our new car, but already both of us love the car!We'd been contemplating purchasing a certified used Subaru, but after listening to all the financial possibilities including leasing, we decided to lease a 2015 new model! Pricing was very competitive and trade-in fair and reasonable. It's great to know we don't have to worry about "car issues" over the next three years. Leasing was the perfect choice for us.Thanks Exeter Subaru, for a terrific experience! So glad our daughter (on her 3rd Subaru from Exeter) insisted that we travel the 1-hour + from the Lakes Region to try the Subaru vehicles at "her dealership"!

KPOTS

Sep 10, 2014

I am retired and my husband will in the next few years, so we knew we wanted to get one more new Subaru. We looked at several and decided on the new Outback. Nick Vance came out and talked to us and we took a test drive. My husband asked many questions and got all the answers he was looking for. You could tell that Nick liked his job because he knew his products and seemed almost as excited as we were about the new Outback. Have always serviced with Exeter Subaru and we have no complaints. Revisiting speaks for itself and we would recommend to our friends and family. I love the no pressure philosophy! Nick, you are going places! Thanks to all!

Susan Bryant

Sep 9, 2014

This is my 7th Subaru, I don't think I would drive anything else. Eric S.was great, he made it quick, painless and easy, THANK YOU !!!!!!!!

alominy

Sep 9, 2014

Eric St. Pierre was amazing! He was very helpful and respectful. He was very patient and answered all of our questions and if there was something he was not sure of he made sure to get the answer for us. That is what you call a dedicated car salesman! He made the experience enjoyable. I would recommend Exeter Subaru to EVERYONE I know. Everyone in there was very friendly, helpful and welcoming! They go the extra mile just to help you. I LOVE my Lexus Es330! :)

lpeach

Sep 9, 2014

John made sure I was in the right car. We test drove any that I wanted to try to make sure I was making an informed choice.

AlexandraL

Sep 9, 2014

Eric St. Pierre was amazing! He was very helpful and respectful. He was very patient and answered all of our questions and if there was something he was not sure of he made sure to get the answer for us. That is what you call a dedicated car salesman! He made the experience enjoyable. I would recommend Exeter Subaru to EVERYONE I know. Everyone in there was very friendly, helpful and welcoming! They go the extra mile just to help you. I LOVE my Lexus Es330! :)

lenright8

Sep 8, 2014

Eric St. Pierre was a wonderful salesman to work with. Friendly, knowledgeable and communicative. The car I wanted came in early and I love my 2015 3.6R Outback. My second vehicle from Exeter Subaru, I highly recommend Eric and Exeter Subaru.

bluehenjen27

Sep 6, 2014

I came in with husband and 3.5 year old son, looking to buy a new 2015 Subaru Outback. Eric St. Pierre was respectful, helpful and accommodating with my son. He answered all of our questions and worked very hard for us. Even though we did not purchase a car this time, when the time is right for us, we will be coming back to Exeter Subaru!

bluehenjen27

Sep 6, 2014

I came in with husband and 3.5 year old son, looking to buy a new 2015 Subaru Outback. Eric St. Pierre was respectful, helpful and accommodating with my son. He answered all of our questions and worked very hard for us. Even though we did not purchase a car this time, when the time is right for us, we will be coming back to Exeter Subaru!

aklong1521

Sep 5, 2014

We worked with Eric Pokorski and he was helpful, honest, and patient throughout the whole process. We never felt like we were being deceived. They pride themselves on making relationships with customers and not just in it for the sale. We were downsizing from two cars to one car and needed something good on gas and reliable in the winter. We love our subaru!!

crosstrek2014

Sep 2, 2014

Originally came in to look at a certified Crosstrek but actually ended up buying New 2014 Crosstrek. I love it!! I would like to thank Richard Janvrin for the wonderful, friendly and knowledgeable assistance he provided. Richard took the time to answer all my questions and made sure I was comfortable with my new car. The whole experience of buying a new car was made much easier with Richard's help. Thank you.

lrumson662

Aug 30, 2014

I worked with Eric St. Pierre through out my car purchasing experience and he was exceptional. What I liked best about working with him is that he wasn't like your typical car salesman. He wasn't pushy or rude, or in it just to "seal the deal". He knows quite a bit about the safety features on the Subaru and the engine components as well. The car that I had originally wanted got sold but he worked with me to find a certified pre-owned Subaru that I liked that also fit into my budget, and he also worked around my busy work schedule even though we kept him well past his regular hours one night to finish up the paper work on my purchase and sale agreement. He went above and beyond the typical requirements of your average salesman to make sure that everything came together in time for us.

ryancarr32

Aug 30, 2014

Worked with Eric St.Pierre with buying a smaller car for commuting and the whole experience was great. Beginning from the test drive to the pickup of the car. Despite,the many visits made over a few weeks,only because registering in MA is such a process! Eric was great and helped me through everything i needed and wanted to know. Great experience and great people at Exeter Subaru

bethina2014

Aug 29, 2014

Everyone, from the Sales person John , the Sales Manager Dan, the Finance Manager, the Service person Nick,was honest, professional and highly knowledgeable in their respected positions as I processed through my car buying experience. Many suggestions were made to help me make the best possible decision about my trade-in,what model/year to buy, and the best financing options. Everyone went above and beyond to make sure I was getting the right car for my needs.I would highly recommend this dealership to everyone. Comfortable and very respectful people.

mnorskey

Aug 27, 2014

Researched the internet to see what Saab owners were buying now that Saab was out of business: Subaru if you had a "utilitarian Saab," and Audi to replace a luxury Saab (that's an oxymoron in my book). The nicest thing anyone said about my 25-year old Saab (with 125K on it) was you're only just breaking it in; or they called it a "motorized wheel barrel." I had to replace my car, looked at Subaru and met John Webster through by husband (who had to practically drag me down to look at cars). John knew I needed to purchase a car, yet he didn't push me, but was kind, kept in touch and was encouraging. We looked at and drove the Outback. It gave me nightmaresway too big and SUVishI didn't want a truck. John then introduced me to the Impreza Limited.Sport. I drove it, and wow! I pulled the trigger and got the car (and surprised myself with my decision) I was 100 percent sure this was my next car.Thank you, Mr. John Webster, for taking care of me and guiding me to the perfect car for me. I am "over the moon" with my beautiful, silver Impreza Limited Sport. If anyone out there who has a Saab and is looking for a similar replacement, PLEASE, look at Subaru. Unlike the Hondas and Toyotas which all look the same, Subarus are extremely distinct and attractive; they are unique, affordable, and drive so well. (For former Saab owners, don't look at "luxury cars," like Audi/ VW's (Audi is VW's high-end vehicle) have back-breaking seats, and the maintenance is outrageous.) Go drive a Subaru, and you'll love it!!

lowrey1234

Aug 27, 2014

Eric was an amazing sales person. He knew the product well and treat us with respect. He was so nice we bought two cars from him and next year when I am ready to trade in my Forster I will be going to see Eric.

kkiefaber

Aug 27, 2014

We ordered our Subaru Forester in June and was told it would be 1-3 months for delivery. We picked the vehicle up this week and all went smoothly. Eric was are product specialist and was patient and knowledgable. He contacted us periodically through the process and kept us updated. Two days into driving our car and all is well. We love our Forester...so far :) We made an appointment to pick up our vehicle and they processes us fairly quickly. No complaints here. We recommend both Eric Pokorski and Exeter Subaru.

lowrey1234

Aug 27, 2014

Eric was an amazing sales person. He knew the product well and treat us with respect. He was so nice we bought two cars from him and next year when I am ready to trade in my Forster I will be going to see Eric.

ange254

Aug 25, 2014

I recently bought the Subaru Forrester. I did a lot of research before approaching a dealer and I knew from all the reviews that I wanted a Subaru Forrester. The salesman was at first a little eager but soon he settled in and dealth with me fairly. I did not make a decision immediately and he respected my wishes. I am very happy with my purchase and cannot say enough good things about the car. It came with added extras like heated seats and mirrors. It is awesome to drive and maneuver. I can see this becoming a lifelong commitment to owning Subaru cars!

hrscatamacchia

Aug 23, 2014

Working with Dan, we never once felt pressured or like we were being "sold to". He was very informative and friendly, helping me cut through the information overload and dealing with my anxiety about buying a new car for the first time. He took time to understand my price constraints and the other priorities I had, and worked well with his team to get me into the car I had my heart set on. The process took more time than I expected it would, but working with Dan and Greg was a pleasure. I couldn't be happier with the end result, and will definitely recommend Exeter Subaru to my friends.

HollyS

Aug 23, 2014

Working with Dan, we never once felt pressured or like we were being "sold to". He was very informative and friendly, helping me cut through the information overload and dealing with my anxiety about buying a new car for the first time. He took time to understand my price constraints and the other priorities I had, and worked well with his team to get me into the car I had my heart set on. The process took more time than I expected it would, but working with Dan and Greg was a pleasure. I couldn't be happier with the end result, and will definitely recommend Exeter Subaru to my friends.

darlynebigg

Aug 22, 2014

Dan Bottomsley was wonderful to deal with. He is the reason I stayed and ended up leasing a vehicle. There were several times when I thought I might change my mind, (after years of no car payments I was very nervous). Each and every time he was thoughtful and patient reminding me it was totally my decision. If I had been pressured I would have walked. I dislike the car buying process but Dan, his boss Dan and Greg in finance were all easy to work with.

lmm.

Aug 22, 2014

I had a very good experience purchasing a new Forester. I worked with Dan Bottomley and I will certainly recommend both Dan and Exeter Subaru.

mboulerice

Aug 21, 2014

I bought a new Forester and it was a very good experience. Dan was informative, friendly and professional. I didn't feel pressured during the process.I just wish I was informed about the $50 loan application fee before it was done.

anna.k.dilorenzo

Aug 21, 2014

I had a good experience buying my first vehicle through Exeter Subaru. I did not know what to expect as I myself am in sales and have had some very pushy car salesmen in my past. John was very calm, collected, easy going and informative. We cut to the chase, went over the vehicle I wanted, signed paperwork and sent me on my way. It was a low pressure and easy process and I recommend John and his patience to any person looking to buy a vehicle!

rickgfor subaru

Aug 18, 2014

John was excellent to work with and one of the best salesman (Product Specialist) I did business with as far back I can remember. I am an extremely difficult customer and John was very patent and put together a deal.

John Michael Nutter

Aug 15, 2014

Eric was extremely helpful to me in purchasing my pre owned Subaru. The lack of a high pressure environment was refreshing and everyone I encountered was calm and professional. I will be quite comfortable recommending Exeter Subaru to friends and family.

jenseabrooke

Aug 13, 2014

I recently traded my 2002 Ford Escape for a 2012 Ford Escape at another dealership. Gas prices skyrocketed and I realized I had made a bad decision. A friend recommended I check out Subarus (for safety reasons and gas mileage)...he introduced me to John Webster, salesperson. John was exceptionally patient throughout the whole process and went to bat for me several times on the final price (trading in the 2012 Ford Escape)...Super!I especially want to thank Greg Perrotti, Business Manager, who took the time explaining all the warranty options and what my care payments would be given the various choices. I felt like Greg was speaking to me as if I was his sister, mother, aunt...anyone that he cares about and wants to ensure future repairs without surprises.I am very, very impressed. I truly believe Exeter Subaru provided me the best price (2015 Forester).Thank you so very much!Jen

vwbugyellow

Aug 11, 2014

Buying a car has a lot of anxiety associated with it but Tim did a great job making me feel comfortable. He was friendly and I would recommend anyone to visit him. The other staff including Brianna was also helpful and very nice. This is so important.

donaldmaier

Aug 10, 2014

Traded in a 2006 for a 2015. Best overall price of the 6 dealers in the area. Kept waiting for some surprise or trick, but all went very smoothly. Told them we weren't going to want any accessories, extended warranties, etc and received no push back. Very relaxed, no pressure atmosphere. Most pleasant auto experience ever! Would definitely recommend.

forester fan

Aug 10, 2014

Our 2002 Forester needed a major repair but instead, we were able to find a 2006 Forester on the lot at a very good price. There were some issues with the car that needed to be taken care of but everything was taken care of. John Webster was very helpful and pleasant to work with. This is the third Forester we've purchased from Exeter Subaru and have always been satisfied with their service.

efprior

Aug 6, 2014

My overall experience was a positive one and I love my new lease. Everyone was friendly, accessible, and easy to work with. I have and will recommend this car and dealership.

annettenh7

Aug 5, 2014

We now have 3 Subaru foresters in our driveway and one outback, looks like a Subaru convention. Great gas mileage and a smooth comfortable ride. Eric was very helpful and kept me updated as we waited for the model and color I wanted to be located . over all good experience, looking forward to many years in my new car.

45maple

Aug 4, 2014

Eric St. Pierre was most helpful. His knowledge of the Forester was through. We were impressed with Eric's professionalism. He made us feel comfortable.Thank you Eric.

donat001

Aug 3, 2014

My Wife can be an intense negotiator, but John and Jimmy did an exceptional job of working with us and coming up with a deal that works for us.Also this site doesn't work via android phone. Not overly happy to have to log on to computer to get this done

Hurricane_133

Aug 2, 2014

Eric was super patient with me my husband and 2 kids. Helped us fit in a car that fit 3 car seats and all in our budget range. He was awesome. I had to order the vehicle I wanted to get a manual transmission so just waiting for him to give us a call to come pick it up:) very satisfied with our overall experience and might do it for our husbands car too ;)

Acook712

Aug 1, 2014

Thank you so much to Exeter Subaru and specifically Eric St.Pierre, my family and I were treated so kindly and our overall experience was nothing but positive! Eric was very knowledgable about Subaru vehicles and really made our car buying experience so easy. Thank you Eric and everyone at Exeter Subaru! We will definitely be recommending you to our friends. Enjoy your summer!

newsubaruowner14

Jul 31, 2014

Great customer service. Richard was very knowledgeable and friendly. Car buying process was easy. First time buying from a dealer, I was pretty impressed! Definitely recommending Exeter Subaru to everyone I know.

mimimills

Jul 30, 2014

I am in love with my new Forester! Thanks to Dan B. and the entire crew at Exeter Subaru for being so responsive, proactive and knowledgeable. I enjoyed how easy they made the process -- I went in there with the exact idea of the car I wanted and they delivered it as requested in a timely manner, and at a fair price to boot.

Pdukeman1520

Jul 30, 2014

John impressed both my husband and I with his professionalism. He was friendly and very focused on finding the right deal for us. Unfortunately on the day we were at the dealership the wi fi had gone down. He made every effort to be efficient , and was extremely congizant of time John was right on top of everything and is THE REASON we purchased the car from your dealership.It is also the reason why I gave a 5 star rating for customer service.

Scmason35

Jul 30, 2014

The crew at Exeter Subaru were great. They met all my needs and were very helpful with the purchase of my new car. Awesome job!!!

M Mills

Jul 30, 2014

I am in love with my new Forester! Thanks to Dan B. and the entire crew at Exeter Subaru for being so responsive, proactive and knowledgeable. I enjoyed how easy they made the process -- I went in there with the exact idea of the car I wanted and they delivered it as requested in a timely manner, and at a fair price to boot.

Jackcorkery

Jul 29, 2014

I leased a 2014 Impreza from Exeter Subaru. I worked with John Karliak who was very knowledgeable on all their products and helped me to get the vehicle I wanted at the price I wanted. Mr. Karliak and the entire sales team made the whole process very easy to follow. I would recommend this dealership to anyone who wants a simple, straightforward, and friendly approach to purchasing or leasing a vehicle.

JSSargent

Jul 28, 2014

Purchased a 2013 Outback from Exeter Subaru and have been extremely pleased with their commitment to customer satisfaction from start to finish. Tim Hartford is a professional and personable salesman who was a pleasure to do business with. I would not hesitate to recommend this dealership to a friend or colleague and certainly look forward to doing business with them again down the road.

usmcwrx12

Jul 26, 2014

I purchased a used blue 2012 impreza wrx, that looked to be well taken care of by the previous owner and well maintained by the technicians and sales reps at this dealership. This dealership had a vast selection of new and used cars and the personality with in its employees was monumental.my overall adventure at Exeter Subaru was comfortable and well worth my time. Because lets be honest here when you go to a dealership and car shop even after you've done your own research there's going to be some wait time in between the steps of choosing the right vic and getting the best deal that's just how it is. Exeter Subaru was no different but I never had to wait longer then 35 minutes throughout the many steps of purchasing my vic. My sales rep was (Nick Vance) and sales managers was (Jim LaFlamme & Dan Maynes). I spent most of the time there with Nick, a young guy with determination and means of resourcefulness. Nick was a great patient guy with a goal and ambition to sell me the right car. He showed knowledge on vehicles I was interested in and even brought up some facts I forgot about. If he didn't know the answer to a question I had he instantly knew the right person to get the answer from for me. The 3 showed genuine people skills and respect no matter the age, along with getting me the best deal for my car they looked hard and actually cared about finding me discounts to save me my well earned money.

Rachelrussell2

Jul 26, 2014

My experience at Exeter Subaru was fantastic! I worked with Mr. St. Pierre who was really a great guy and helped me to close a deal on a car that I love! The overall process was easy, and I'd recommend the team at Exeter Subaru to anyone looking to get a reasonably priced car and work with a genuine sales team.

nh_boy_1961

Jul 26, 2014

Eric was extremely knowledgeable. He was extremely courteous. He is a pretty cool guy. He took us for a test drive and let us give the car the once over. He even let us take a new car onto a dirt road! He really knew the car and also Subaru's history. He was very pleasant to work with. He answered all of our questions. The customer service/selling the car standpoint was outstanding! We could not have asked for better.The overall experience was very good. Customer service was great. Quality of the vehicle is great. Friendliness was great. We got an outstanding price on the new car so we were very, very happy with that. We both felt they could have (and should have) given us more on the trade-in as we basically now have to pay $1250 on an old horse. The trade-in was worth $16,521 on NADA and Kelley and we owed $15,755. They only gave us $14,500 and that was AFTER we talked them up from $13,300. I KNOW you guys make some serious money on reselling used cars. But they wouldn't go higher and we needed a new car.But overall this was an excellent experience and we highly recommend it to friends. Thanks a lot guys good job. Also we really, really like the new car and are glad we came. We will probably be sending you a friend in the autumn so get your checkbook ready because we want our $500!!!Mom & P.D.

mapletree244

Jul 26, 2014

We had an excellent experience purchasing a Subaru Impreza at Exeter. John Webster was friendly and very helpful, and made the process very easy for us.

annevalerie

Jul 25, 2014

Richard Janvrin made my car buying experience comfortable and easy. He was always right there at the door whenever I drove up. On my test drive Richard was informative and friendly. This was my first time making this decision on my own, and Richard was able to help me make an informed and worry-free decision. I bought a Subaru Limited 2015, and I absolutely love it.

HiThere12

Jul 23, 2014

We had such a good experience buying a vehicle on Friday with product specialist Dan Bottomley when we returned on Monday to pick up the vehicle we purchased a second one. Dan worked quickly with the rest of the staff to get the second vehicle ready within an hour so we would not have to come back another day. Great way to service a customer!!

rstoner

Jul 23, 2014

From the time we inquired about a vehicle via the internet to the time we closed on the purchase the entire staff, especially our product specialist, Dan Bottomley, was great to work with. Dan, worked with the rest of the staff at the dealership to address any concerns we had and to ensure we had a great car buying experience.

Ron S

Jul 23, 2014

From the time we inquired about a vehicle via the internet to the time we closed on the purchase the entire staff, especially our product specialist, Dan Bottomley, was great to work with. Dan, worked with the rest of the staff at the dealership to address any concerns we had and to ensure we had a great car buying experience

minenotyours

Jul 22, 2014

Dan Bottomley at Exeter Subaru was very helpful throughout the entire process. He answered all of our questions and concerns promptly and was polite throughout. We would certainly recommend him to others. Ultimately he sold us a Subaru XV Crosstrek.

;lkjl;j

Jul 21, 2014

John Webster made the experience of getting to know the cars and taking a test drive easy and interesting. I really appreciated his prompt return of my calls. And he kept in touch while I was pondering next steps without being obtrusive.

JMon

Jul 21, 2014

John Webster made the experience of getting to know the cars and taking a test drive easy and interesting. I really appreciated his prompt return of my calls. And he kept in touch while I was pondering next steps without being obtrusive.

carroll.b.simpson

Jul 20, 2014

We stopped at Exeter Subaru on the spur of the moment to look at Foresters and Crosstreks as I needed a car before the end of July. I was impressed by the knowledge and graciousness of the salesperson, John Webster, He explained many things as I test drove the Forester. When we stopped at a store parking area, he explained the workings of all those things under the hood and answered a all questions. It was the most information I had ever received about any car from a salesperson. I was very satisfied by my experience at Exeter Subaru and will certainly revisit them when a new car is needed.

Mwiker

Jul 19, 2014

Bought a car here about 12 years ago. That experience was great, so I came back. After my recent experience, ill be back for a third!

nddphd

Jul 18, 2014

I have been a customer of Exeter Subaru since 1978. That was back when it was physically located in Exeter NH. I am now on my 8 new Subaru. They make is easy to buy the car you want with the options you want. If it is not on their lot they will locate it and bring it to their lot for your purchase. It is a painless way to but a car.

Ndd

Jul 18, 2014

Working with John Webster was wonderful. He was diligent and very helpful with out being pushy. I am a long time Subaru owner and I was contemplating trading my 2008 Tribeca. I was out for work for a period of time due to an injury and John kept tabs as to how my recovery was going and offered to help in any way with a I have been a customer of Exeter Subaru since 1978. That was back when it was physically located in Exeter NH. I am now on my 8th new Subaru. They make is easy to buy the car you want with the options you want. If it is not on their lot they will locate it and bring it to their lot for your purchase. It is a painless way to but a car. purchase when I made up my mind. He was not pushy he just kept me informed.

Ndd longtime Subaru Owner

Jul 18, 2014

I have been a customer of Exeter Subaru since 1978. That was back when it was physically located in Exeter NH. I am now on my 8th new Subaru. They make is easy to buy the car you want with the options you want. If it is not on their lot they will locate it and bring it to their lot for your purchase. It is a painless way to but a car. Not only would I recommend this Dealer to a friend I have done so many times in the past

Durham Bud

Jul 18, 2014

My wife and I did some regional recon of Subaru dealerships. We snuck on lots after hours to check inventory and pricing. For all of our research, we determined that Exeter Subaru had the largest inventory and the best pricing. When we arrived during business hours, we were greeted by John Karliak who was warm and quite nice. After 35 years of marriage, I know how difficult if can be to work with my wife and me. She is the dreamer and me the practical one. John immediately found the balance for us both. John asked and listened to our feelings about what we needed and wanted. My wife and I had already narrowed our choices and John helped by providing the right amount of detail without over doing it with a lot of unnecessary sales-speak. We did our test drive. While John was entertained by my wife, he managed to provide a continuous level of information and facts about the car, Subaru and Exeter Subaru. It was a great experience for us all. Coming to an agreement was easy. Both sides were clear and we both understood each other's needs. A good balance was reached. There was, however, one thing that was hard for me to comprehend. All of our previous car purchases required a bank or certified check to finalize the transaction. John kept smiling and repeatedly assured me that my personal check was good. This told me something that I had not realized elsewhere; that this Dealer trusts me. Buyers are supposed to trust the Dealer but the certified check kinda compromises the reciprocity in that regard. Bottom line here is this: my check was good and the experience I had with Exeter Subaru was the best. John and his employers policies and philosophy made me a believer.

Bud1954

Jul 17, 2014

My wife and I did some regional recon of Subaru dealerships. We snuck on lots after hours to check inventory and pricing. For all of our research, we determined that Exeter Subaru had the largest inventory and the best pricing. When we arrived during business hours, we were greeted by John who was warm and quite nice. After 35 years of marriage, I know how difficult if can be to work with my wife and me. She is the dreamer and me the practical one. John immediately found the balance for us both. John asked and listened to our feelings about what we needed and wanted. My wife and I had already narrowed our choices and John helped by providing the right amount of detail without over doing it with a lot of unnecessary sales-speak. We did our test drive. While John was entertained by my wife, he managed to provide a continuous level of information and facts about the car, Subaru and Exeter Subaru. It was a great experience for us all.Coming to an agreement was easy. Both sides were clear and we both understood each other's needs. A good balance was reached. There was, however, one thing that was hard for me to comprehend. All of our previous car purchases required a bank or certified check to finalize the transaction. John kept smiling and repeatedly assured me that my personal check was good. This told me something that I had not realized elsewhere; that this Dealer trusts me. Buyers are supposed to trust the Dealer but the certified check kinda compromises the reciprocity in that regard. Bottom line here is this: my check was good and the experience I had with Exeter Subaru was the best. John and his employers policies and philosophy made me a believer.

jvercauteren

Jul 17, 2014

I recently purchased a car at Exeter Subaru. As a female, single mother on a teacher salary teacher purchasing a car is always intimidating. I knew the exact payment I could afford and I did not want to waste any time or effort being persuaded otherwise. Dan Bottomleywas fantastic. He did not pressure me. He suffered multiple test drives over several weeks until I found the right car. Despite all the work I put him through he was always supportive, pleasant, and informative.

Bambi Tierney

Jul 15, 2014

I had the pleasure of working with Eric on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric's professionalism and the knowledge he had of the vehicle. This was by far the best experience I've ever had buying a car. I can't wait to get it!

Bambi Tierney

Jul 15, 2014

I had the pleasure of working with Eric St. Pierre on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric's professionalism and the knowledge he had of the vehicle. This was by far the best experience I've ever had buying a car. I can't wait to get it!

MUSICD

Jul 14, 2014

I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient for me but because of a good price I stayed, I was never told, also never herd of it that you can close a deal and not be able to pick up a car on a same day. Well there is first time for everything. Next day when I came in and asked to be refunded for a $75 motel stay i was denied sarcastically. When I spoke to a sale manager about this and this is not fare to a customers, I was told that "You should not tel us how to run our business we are capable of doing it without your help". At this point i regretted my purchase. One good thing came out of this, Boston was 45 minutes away and I spend a great day in Boston. Also rest of the staff seems to be very good including two sale people that i dealt with over the course of 2 days. ALSO ONCE YOU BUY A CAR MAKE SURE THAT ALL OF THE ACCESSORIES ARE INCLUDED SINCE MY SUBARU OUTBACK NEEDED TO COME WITH TRUNK DIVIDER. WHEN I CAME HOME I NOTICED THAT THIS IS NOT INCLUDED, I WANT BACK LOOKED AT THE PICTURES AND WHAT IS INCLUDED AND TRUNK DIVIDER IS SEEN IN PICTURES AND WAS INCLUDED IN OPTIONS. WHEN I CONTACTED EXETER I WAS TOLD "SORRY I CANNOT DO ANYTHING FOR YOU" DO YOUR RESEARCH WITH THIS GUYS AND BE CAREFUL, THEY DO HAVE GREAT PRICES.

Tracey0917

Jul 14, 2014

Eric is awesome and amazing. The finance department here is magical. My friend walked away with the exact car wanted, great price, great trade-in ... Happy happy happy :)

Janetpt

Jul 11, 2014

About two weeks ago, we went to Exeter Subaru looking to purchase a new car where we were greeted by John Webster He was supportive and understanding throughout out time with him.. We were impressed with his thorough and knowledgeable review of the two cars in which we were interested. We were considering the Legacy and Outback. Before getting into test drive each vehicle he took the time to show every accessory.. He carefully demonstrated engine parts, what to expect of each engine when driving, and shared how the car would handle on the road. We like the Subaru and felt badly that we could not buy either car at this time. You treat your customers with respect. We have shared these positive experiences we had with John and Exeter Subaru when ever we have the opportunity...

tam3912

Jul 11, 2014

Great experience with No Sales Pressure , happy with trade and pricing for my budget local business so looking forward to returning for service as well.Thank You Eric

DIN

Jul 11, 2014

I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient for me but because of a good price I stayed, I was never told, also never herd of it that you can close a deal and not be able to pick up a car on a same day. Well there is first time for everything. Next day when I came in and asked to be refunded for a $75 motel stay i was denied sarcastically. When I spoke to a sale manager about this and this is not fare to a customers, I was told that "You should not tel us how to run our business we are capable of doing it without your help". At this point i regretted my purchase. One good thing came out of this, Boston was 45 minutes away and I spend a great day in Boston. Also rest of the staff seems to be very good including two sale people that i dealt with over the course of 2 days. ALSO ONCE YOU BUY A CAR MAKE SURE THAT ALL OF THE ACCESSORIES ARE INCLUDED SINCE MY SUBARU OUTBACK NEEDED TO COME WITH TRUNK DIVIDER. WHEN I CAME HOME I NOTICED THAT THIS IS NOT INCLUDED, I WANT BACK LOOKED AT THE PICTURES AND WHAT IS INCLUDED AND TRUNK DIVIDER IS SEEN IN PICTURES AND WAS INCLUDED IN OPTIONS. WHEN I CONTACTED EXETER I WAS TOLD "SORRY I CANNOT DO ANYTHING FOR YOU" DO YOUR RESEARCH WITH THIS GUYS AND BE CAREFUL, THEY DO HAVE GREAT PRICES.

ZOZOROBERGE

Jul 9, 2014

Thanks Eric! You worked hard to make it happen. This is my 5th Exeter Subaru purchase and that's the reason I keep coming back.

Steve Shannon

Jul 7, 2014

When looking for a new car I visited several dealers before heading to Exeter Subaru. And was impressed by the friendly and non-aggressive style I had not found at other car lots in my travels. My salesman Nick, was very knowledgeable and engaging, sharing not only information about the car and what I would be able to get with it, but also on the dealership and his experiences working there. In the end they worked with me to get the exact car I was looking for, despite that car not even being on their lot at the time. A great overall experience, and I would absolutely recommend them to anyone in the market for a new car.

mackenziejoyce

Jul 6, 2014

I came to Exeter Subaru considering trading in my 2005 Mercedes SUV. I had a definite amount of money to spend with my trade with no wiggle room at all. Tim Hartford understood my needs and bent over backwards to make everything work for me. From test driving, explaining the Forester and working with the Subaru staff he made it possible for me to have a gorgeous new car for the price that I needed and gave me service that I haven't seen elsewhere. I would definitely recommend Exeter Subaru to anyone and Tim Hartford for their sales agent. Great experience!

Joyce Mackenzie

Jul 6, 2014

Tim Hartford at Exeter Subaru made certain that he could provide me with the car I hoped for at the price I was able to spend. His efforts made it possible for me to leave with a gorgeous new Forester that met all my needs, wants and beyond. I would definitely recommend Exeter Subaru and especially Tim to anyone looking for a new car.

subarupaul

Jul 3, 2014

Dan was outstanding in his support. With his knowledge of the cars, even though he does not own one himself (not a disqualifying issue for me..lol) was outstanding. There was no pressure throughout the process, and we were allowed to make an informed decision before buying our new Outback. Truth be told, my wife and I are former Subaru drivers, having owned two previously - a 2000 and 2002 Outback. Incidentally, the 2000 Outback saved my life during a rollover on the Storm King Mountain in New York a few years ago, and walked away with no injuries.The process was easy, and look forward to making another purchase from Exeter Subaru real soon! I highly recommend Dan and Exeter Subaru if you are in search for a new vehicle!

Narod

Jul 2, 2014

Two weeks ago, for no particular reason, I decided to drive through the Exeter Subaru lot. I was not really in the market for a car, but my 10 year old van was beginning to have a few problems. My attention was immediately drawn to a used MINI Cooper which seemed to be priced very fairly. On a whim, I entered the dealership, and was immediately greeted by Eric St. Pierre. We took the MINI out for a drive, talked about the features of the car, among other things. By the end of the test drive, I felt like we were old friends. Eric will do very well in any sales position he chooses, as he works hard, but does not pressure, knows his inventory, has terrific people skills, and is just clearly a good guy. After I decided to purchase the car at an extremely competitive price, he kept me informed and up to date with phone calls and e-mails. Everything went very smoothly, and I took ownership a few days later, allowing time to complete some minor work on the car. From this recent seamless experience, I would highly recommend both Eric St. Pierre and Exeter Subaru.

barbarshop

Jul 1, 2014

We visited Exeter Subaru looking for a minivan and worked with John and Tim. John took us for a spin and answered our questions. In the end we couldn't agree on price but we would recommend them. We also had our Subaru serviced there and they always did a good job.

BUSTER91

Jun 26, 2014

Everyone at Exeter always seemed very friendly and willing to help any way possible. Overall I had a good car-buying experience, which was fairly quick from the time I looked at the car I wanted and was able to drive it away. When I first went and looked at what would be my new car, I was there before the doors even opened. Eric was one of the first salesmen to arrive and right away, after getting out of his own car, greeted my friend and I as we were looking at the cars. I knew which car I wanted to look at and test drive, and he told me we had to wait for his manager to show up so he could get the plates. In the meantime though, he grabbed the keys, started the car and it gave us plenty of time to look it over before we were able to drive it. He was extremely helpful and honest with what he knew and didn't. So, after test driving, we went inside, discussed pricing and wrote up a P&S (purchase & sale). The other great thing about Exeter, is they partner with the same institution I bank with! However, because of certain unfortunate events outside of anything to do with the dealership, I ended up going straight to my bank to discuss getting a loan, which they had no problems in doing so, as long as they could get the P&S from the dealer. This is where the slight hassle started. I didn't realize I had a P&S, just didn't know what it was as I don't do this very often, so I called the dealership to speak to Eric. He told me he couldn't supply a P&S to my bank until I came in and signed more paperwork and wanted me to go through them instead of my bank directly anyway. So after a brief conversation, I realized I already had what I needed and gave it to my bank. It was at this time I started to understand Eric's insistence to get me to go through them. My bank was able to give me a better rate and loan term with smaller payments than what Eric had been able to come up with. My bank told me this happens all the time, even though the dealership is directly partnered with them. Once that was all settled and I left my bank with a new loan and check for the car, I headed straight for the dealership. When I got there, Eric was occupied assisting other customers (no problem here), but I barely spoke to him. Instead, I was able to finish up most of the paperwork with the business manager (again, no problem here). It's what happened after I handed over my bank's check. It took nearly three hours to get my temp plates and have them inspect the car so I could be on my way. Normally, this wouldn't have bothered me as much, but I had a pressing dead-line that I barely made in time due to these delays.Now, even after the "bumps in the road", I would still HIGHLY recommend Exeter to anyone looking for a good car-buying experience as it is just a very warm and welcome environment where you know they are there to help you anyway they can. Just make sure you don't have any appointments the day you go to buy your new beauty. :)

Buster91

Jun 26, 2014

Everyone at Exeter always seemed very friendly and willing to help any way possible. Overall I had a good car-buying experience, which was fairly quick from the time I looked at the car I wanted and was able to drive it away. When I first went and looked at what would be my new car, I was there before the doors even opened. Eric was one of the first salesmen to arrive and right away, after getting out of his own car, greeted my friend and I as we were looking at the cars. I knew which car I wanted to look at and test drive, and he told me we had to wait for his manager to show up so he could get the plates. In the meantime though, he grabbed the keys, started the car and it gave us plenty of time to look it over before we were able to drive it. He was extremely helpful and honest with what he knew and didn't. So, after test driving, we went inside, discussed pricing and wrote up a P&S (purchase & sale). The other great thing about Exeter, is they partner with the same institution I bank with! However, because of certain unfortunate events outside of anything to do with the dealership, I ended up going straight to my bank to discuss getting a loan, which they had no problems in doing so, as long as they could get the P&S from the dealer. This is where the slight hassle started. I didn't realize I had a P&S, just didn't know what it was as I don't do this very often, so I called the dealership to speak to Eric. He told me he couldn't supply a P&S to my bank until I came in and signed more paperwork and wanted me to go through them instead of my bank directly anyway. So after a brief conversation, I realized I already had what I needed and gave it to my bank. It was at this time I started to understand Eric's insistence to get me to go through them. My bank was able to give me a better rate and loan term with smaller payments than what Eric had been able to come up with. My bank told me this happens all the time, even though the dealership is directly partnered with them. Once that was all settled and I left my bank with a new loan and check for the car, I headed straight for the dealership. When I got there, Eric was occupied assisting other customers (no problem here), but I barely spoke to him. Instead, I was able to finish up most of the paperwork with the business manager (again, no problem here). It's what happened after I handed over my bank's check. It took nearly three hours to get my temp plates and have them inspect the car so I could be on my way. Normally, this wouldn't have bothered me as much, but I had a pressing dead-line that I barely made in time due to these delays. Now, even after the "bumps in the road", I would still HIGHLY recommend Exeter to anyone looking for a good car-buying experience as it is just a very warm and welcome environment where you know they are there to help you anyway they can. Just make sure you don't have any appointments the day you go to buy your new beauty. :)

nickigirouard

Jun 25, 2014

I had a very good experience at Exeter buying my new Impreza. I was introduced to Eric by some friends that had just bought a Subaru from him and they felt very strongly that I needed to work with him on my new car. I knew what I wanted and had already gone to another dealer so I could compare my experience. The facility is nice, and the people that work there were very friendly. Eric treated me like we had been friends for a long time, he was honest and gave me the facts and a very reasonable deal. I did not feel like there was any real pressure to buy, although at that point I was very ready and we sealed the deal. The car was ready when promised, the paperwork went very smoothly and Eric took the time to walk me through the features of my new car. Great experience and I would recommend Exeter (and Eric) to anyone looking to buy a Subaru.

HeatherRaab

Jun 25, 2014

Eric St. Pierre greeted me when I went to Exeter Subaru for a test drive. I immediately felt comfortable and not at all pressured. He was great, too, with my 5 year old son who was not thrilled to be car shopping with me. Eric showed me all of the features of a 2015 Subaru Forester I wanted. I didn't buy one the first day because I wanted to compare prices at other dealerships. I went to Ocean Subaru the next day and they were able to give me a great price. In the end though, I wanted to give Eric my business because he spent so much time with me and didn't pressure me into buying a car on the spot. Eric was able to match the price that Ocean Subaru gave me and I liked the deal Exeter Subaru has in which they replace the tires for free when they are worn down and in need of replacing. I felt that was an excellent value, since 4 new tires cost around $800. I will definitely recommend Exeter Subaru and Eric St. Pierre to my friends and family.

DeniseL7

Jun 22, 2014

I was greeted by Nick. After listening to what I was interested in, he offered up some really good options. He was knowledgeable and easy to work with. I would definitely recommend him to any of my friends/family.

A google user

Jun 22, 2014

I was greeted by Nick. After listening to what I was interested in, he offered up some really good options. He was knowledgeable and easy to work with. I would definitely recommend him to any of my friends/family.

cjhouse

Jun 20, 2014

John Webster is an outstanding Subaru salesman. Before we took our test drive, he spent the time to open the hood to show me the safety features of the Subaru. He then proceeded to explain about all the interior safety features and how everything worked. I can't remember the last time a salesman explained anything more than how to adjust the seat and the mirrors before I test drove a vehicle! John then proceeded to get me the lowest price possible for the model in which I was interested. Everything about Exeter Subaru was first class.

LarkBolduc

Jun 20, 2014

We enjoyed dealing with Exeter Subaru and would definitely recommend the dealership to our friends and family. They answered all of our questions and performed each task as described.

Lark & Bob

Jun 20, 2014

Exeter Subaru We enjoyed dealing with Exeter Subaru and would definitely recommend the dealership to our friends and family. They answered all of our questions and performed each task as described.

WillSchleyer

Jun 13, 2014

I recently came to this dealership looking to purchase a new Crosstrek. I walked through the door, Nick greeted me, and immediately tried to understand what it was I was looking for in a vehicle and how he could help me find what I needed. He was very friendly, easy to get along with, and I never felt pressure to buy anything more than what I was looking for. I felt that the negotiations over the price were fair and transparent, without a lot of back and forth. I had shopped around at other dealerships, both Subaru and others, but ultimately this dealership had the car that I wanted at the price that I wanted, sold by a staff of friendly, knowledgable people who all were very proud of where they worked. I would definitely recommend considering this dealership when looking for a new vehicle.

Will

Jun 13, 2014

I recently came to this dealership looking to purchase a new Crosstrek. I walked through the door, Nick greeted me, and immediately tried to understand what it was I was looking for in a vehicle and how he could help me find what I needed. He was very friendly, easy to get along with, and I never felt pressure to buy anything more than what I was looking for. I felt that the negotiations over the price were fair and transparent, without a lot of back and forth. I had shopped around at other dealerships, both Subaru and others, but ultimately this dealership had the car that I wanted at the price that I wanted, sold by a staff of friendly, knowledgable people who all were very proud of where they worked. I would definitely recommend considering this dealership when looking for a new vehicle.

gertharnois43

Jun 6, 2014

My 2014 5-door Subaru Impreza handles smoothly, is comfortable and is good on gas mileage- it's also a great fit for my lifestyle. Dan Bottomley was knowledgeable, respectful.and very patient. He also had a great sense of humor, as did Greg and Jimmy. So thank you Exeter Subaru for a pleasant car-buying experience. I love this car!.

gbh2014

Jun 6, 2014

New car experience My 2014 5-door Subaru Impreza handles smoothly, is comfortable and is good on gas mileage- it's also a great fit for my lifestyle. Dan Bottomley was knowledgeable, respectful.and very patient. He also had a great sense of humor, as did Greg and Jimmy. So thank you Exeter Subaru for a pleasant car-buying experience. I love this car!.

AnnetteS10

Jun 3, 2014

I recently purchased a 2014 Subaru Impreza 4 dr sedan from this dealership. I fell in love with the car on the test drive, especially had fun testing the turn radius. The car is zippy, comfortable, quiet, and good looking. I got the color and features I wanted, and they threw in a few extras that was unexpected. Over all, it was a nice car-buying experience, and I recommend John Webster and the dealership if you are in the market for a new car.

betsey13

Jun 3, 2014

Eric was most understanding on our first visit as I gathered facts, info. price and ride. He was always encouraging and hoped we would be back and we did come back. It didn't take him long to find the right car and closing was much shorter that we thought it might be for the end of the month as at hand and only one business manager. Eric's positiveness and patience were amazing as three women were trying to get the best deal for the best car. Very positive experience..

bradleyehilton

Jun 2, 2014

We worked with Nick Vance to find a new SUV. We started at the Crosstrek Hybrid and then moved up to the Forester. Nick was very knowledgeable and was a pleasure to deal with - which has been a rare experience for me in buying cars. I was very pleased with the service I received from all parties at Exeter Subaru and anticipate a long and positive relationship!

Brad

Jun 2, 2014

We worked with Nick Vance to find a new SUV. We started at the Crosstrek Hybrid and then moved up to the Forester. Nick was very knowledgeable and was a pleasure to deal with - which has been a rare experience for me in buying cars. I was very pleased with the service I received from all parties at Exeter Subaru and anticipate a long and positive relationship!

linds

Jun 1, 2014

I hardly ever write reviews, but I had such a great experience at Exeter and wanted to share it. This was my first car purchase and Exeter made it a stress-free and pleasant experience for me. Prior to visiting Exeter I visited a mega-dealership in Braintree, MA where the price was good but the service was extremely lacking and overall the atmosphere was quite stressful. I simply did not want to do business with them. I went online to read about other Subaru dealerships in the area. Though I live in Massachusetts, I decided to visit Exeter after reading their exceptional reviews. They are located not far beyond the Massachusetts border. I immediately felt at ease when I walked in their doors and quiet country music was playing and I was a greeted by a kind and honest man, Dan Bottomley, who ended up selling me a car. I already knew the type of car I wanted and the color. They gave me a great price and found me exactly what I wanted. Everybody at the dealership was kind and professional. If you want a human experience where you are treated with respect and exceptional service, I absolutely recommend going to Exeter. Don't be fooled by the ads at other places! You will not regret going to Exeter.

customer

Jun 1, 2014

Accommodating sales people rather than pushy and aggressive What I was looking for changed dramatically during my car search. The folks at Exeter Subaru were very helpful with showing cars that met my criteria as it changed. I couldn't be happier with the car that I eventually ended up with. The sales team was patient and not pushy and the business manager was incredibly helpful in getting me a great financing deal. Thanks!

ChelseaMorr

May 31, 2014

We showed up just as they were closing by mistake but Eric still came out to greet us and see what we needed. Eric took his time with us and had a very relaxed, easy, no pressure way about him and his honesty was extremely refreshing. He took the time to make sure I had found the perfect car for me and that it was everything we needed it to be. Not what I was expecting for my first car purchasing experience! I wouldn't want to purchase a vehicle from any body else! I highly recommended going trough Eric!

mehigene

May 30, 2014

It was a very positive experience in purchasing my new Subaru Forester from Tim Hartford, Exeter Subaru product specialist. No pressure involved in the purchase. Gave me a great price! Tim was very easy to deal with, great personality with very strong product knowledge. Any question I had was quickly answered; the whole purchasing experience could not have been better. This is my second vehicle purchased at the dealership. Same positive atmospere, they make customer service a high priority in dealing with the public! Highly recommend!!!Ed MehigenMay 30, 2014

hanemanp

May 27, 2014

John was a great salesperson,really wonderful to work with, we enjoyed our time with him and did not feel pressured at all. The sales team is great.Never enjoy going through the warranty options though with the sales managers. Wish you could check a box that you could avoid it.

dmzukas

May 26, 2014

This is the second time I have purchased a new vehicle from this dealership and continue to have great service, Eric great to work with

SAMorrill

May 26, 2014

We were shopping for our daughters first car and had stopped at three subaru dealerships in the area. Exeter subaru was by far the most transparent dealership and Eric was the exact opposite of a stereotypical "car salesman." There were no high pressure sales tactics and Eric was very knowledgable and accommodating. He stayed well past closing and came in on his day off to accommodate our schedules. His quiet, laid back demeanor was very refreshing and I would definitely shop at Exeter subaru again. It was an all around great experience!

SarahES13

May 23, 2014

Everyone at the Exeter Subaru dealership was very friendly. They were able to get me the exact vehicle I wanted for a great price. I would recommend them for anyone looking to purchase a Subaru.

JennStarling

May 23, 2014

I'd been watching the particular car I purchased for several weeks and went in with a specific purpose. Was greeted at the door by a couple of different salesmen. I had contacted the dealership earlier in the day to make sure the car was still available and arranged with Brianna to come in later that day. She introduced me to Eric P to show me the car and take it for a ride. Eric was great: Didn't get all "salesman-y" on me, told me what he knew, admitted if he didn't know, was kind and chatted with my sister and I comfortably. I would *highly* recommend anyone use him for their transaction with Exeter Subaru. When it came down to the numbers, I knew what I was willing to pay and both the sales manager, Dan, and business manager, Greg, made that happen. Could not be happier with the entire experience. Thank you!!

Bill87

May 22, 2014

Exeter Subaru was very professional, not-pushy, and patient while we were looking at Subarus. John Webster took the time to answer our questions, explained the features, and was very knowledgable about the differences between models. I would highly recommend this dealership to anyone looking for a Subaru.

subarubuyer992

May 19, 2014

This dealership is friendly and not too pushy, but be sure to find out exactly what prices include. It may include a trade in that you are not trading, and may not include other fees. The price for the new Subaru I bought was higher than I had expected, and higher than I thought we shook hands on. Shame on me for not being careful enough. I do love my new car, though!!

PJHagan37

May 19, 2014

This was the second time we had dealings with Exeter Subaru and John Webster. He is a real gentleman, is interested in you, knows his products, and encourages you to take time to consider all options. He keeps in touch without being pushy, something I really appreciate. I will definitely recommend him to others.

Reachla

May 18, 2014

I had financing and did NOT want my credit pulled by the dealership. I stated this many times during the transaction. When picking up my car I was told my credit had been pulled. This was the only unsatisfactory part of the experience. All the people I delt with were helpful and professional.

Tom-1234

May 17, 2014

This is our 2nd vehicle purchased from Exeter Subaru. We needed a commuter car for our daughter and sought out John at Exeter. He's trustworthy, which is the main reason we like dealing with Exeter Subaru. When making a large purchase you must feel connected to the Sales Rep. Its truly a must. Though service is key, getting a car that doesn't need much service is most important and this can only be conveyed from the Sales rep. John found us a 2003 Toyota on the lot which was a good value. He dealt with us nicely and followed up with us 2-3 times just making sure the car was meeting our expectations. The service group is good, quick and accommodating. Finance was also great getting us a good APR on our loan. I always recommend Exeter Subaru when asked and especially John. He's calm, cool and collected.

bmfoley

May 17, 2014

My husband and I were out shopping for a new vehicle. We were set on buying or leasing the same type of vehicle we currently owned. Out of curiousity, we stopped by the Exeter Subaru dealership just to see what they could offer. We were met by Jennifer who was so pleasant! Jennifer sat with us and discussed our needs. We did not have any intention of leasing or buying a Subaru, just wanted to look around. After spending some time with Jennifer, we set up an appointment to come back to test drive the Forester. We were so impressed with how knowledgeable Jennifer was with the vehicle. I have never taken a test drive with a sales person who spent so much time showing us the safety features, engine desgin, structure and the handeling of the vehicle we were test driving.......we were so impressed! Jennifer was very thorough, she took her time and was never pushy. We ended up leasing the Forester and are so very happy. I have already spoken with friends and family about how wonderful Jennifer was with us and how awesome this dealership is. We will definitely come back to Exeter Subaru!!!!

trasgu

May 16, 2014

We got a great deal on a Subaru Forester 2015. Everything was perfect. Conditions of the contract were clear, customer service was satisfactory, price quote was the best, etc. We would recommend all the team at the dealership to any new buyer. We worked with Tim Hartford and he was pretty good. Nothing but the best.

LindaPlante

May 16, 2014

I had originally purchased my first Outback from Exeter Subaru in July of 2009. My experience at that time, when buying my car and in the years since with having it serviced, made it an obvious choice to go back to the same dealer when it was time to trade-in my 2010. The people at Exeter Subaru didn't let me down. They were and have been excellent to work with. I was treated very well by the product specialist and the finance manager. I am very happy with my 2014 Outback and would highly recommend Exeter Subaru!

Me

May 16, 2014

Great experience at Subaru Exeter We got a great deal on a Subaru Forester 2015. Everything was perfect. Conditions of the contract were clear, customer service was satisfactory, price quote was the best, etc. We would recommend all the team at the dealership to any new buyer. We worked with Tim Hartford and he was pretty good. Nothing but the best.

Satisfied Customer

May 16, 2014

I had originally purchased my first Outback from Exeter Subaru in July of 2009. My experience at that time, when buying my car and in the years since with having it serviced, made it an obvious choice to go back to the same dealer when it was time to trade-in my 2010. The people at Exeter Subaru didn't let me down. They were and have been excellent to work with. I was treated very well by the product specialist and the finance manager. I am very happy with my 2014 Outback and would highly recommend Exeter Subaru!

jtarmg

May 14, 2014

My husband and I would highly recommend Exeter Subaru and Tim. Tim was very friendly and informative, was able to answer any questions we had. We went in on a Saturday and had our new vehicle Monday evening.

jmanning4577

May 14, 2014

Tim Hartford was friendly, knowledgeable and straight forward on financing options. Buying a car is a major investment for families today and Tim made sure it was stress free by explaining the process and answer all of our questions. I was pleasantly surprised to have all of the accessories I requested on the car the very next day I came to drive it out of the lot. Thank you Tim!

carol134

May 13, 2014

I went to the dealership with an idea in mind of what I wanted and how much I was willing to spend. I got what I wanted at a price better than I expected and the people I worked with were great.

budd33

May 13, 2014

Dealing with Dan and the whole team was a great experience for buying a new car. Would definitely send family/friends there! We needed to take a break at one point, which they were very understanding of.

Mark Stillman

May 12, 2014

Tim did a great job making the process of buying a new Subaru as smooth as possible. He was knowledgeable, courteous, and straightforward. This was by far the best experience I've ever had with a car dealership. I cannot recommend Tim and Exeter Subaru highly enough and they will be my first stop the next time I'm in the market for a new vehicle.

atanguay

May 12, 2014

I was in the market for a new vehicle to get me to and from work. As I live fairly close to my work I thought that leasing would be a good option. Eric was there through the whole process and really took the time to explain all of the features included in the Impreza that later decided to lease. Eric as well as the other dealership staff really went above and beyond to get me into my brand new vehicle including some later nights are earlier mornings. I am going to send my mother to this dealership soon as she is in the market for a new vehicle. I am so excited about my new car and am loving every aspect of it. Thanks for making me part of the Subaru family.

kingba

May 12, 2014

I had visited several other Subaru dealerships to see and test this model (Impreza) over a year-plus period. Given this was going to be my fist new car, I wanted to be completely comfortable with the salesperson and the dealer. With the others, there were reasons to be hesitant and even skeptical. Pressure to buy, vagueness about pricing, aggressive sales behavior, less favorable interest rates, etc. By chance, I met someone who had purchased more than one Subaru from Exeter and recommended it highly. Although my purchase agreement was made with another associate, he left the position long before my car arrived. Eric took up the sale and handled everything seamlessly. Completing the transaction and taking delivery were a pleasure, as he attended to all the details and patiently answered all my questions and got answers to those he didn't have. I too now can add my own recommendation. I look forward to having my servicing done at Exeter as well.

mdstillman

May 12, 2014

Tim did a great job making the process of buying a new Subaru as smooth as possible. He was knowledgeable, courteous, and straightforward. This was by far the best experience I've ever had with a car dealership. I cannot recommend Tim and Exeter Subaru highly enough and they will be my first stop the next time I'm in the market for a new vehicle.

Scrapper1

May 11, 2014

My husband was beginning the process of looking for a used car and not sure what he wanted other than all wheel drive. I own a 2011 Subaru Impreza purchased new from Exeter Subaru and we have been impressed with the quality and service offered so we started here. Eric St Pierre came out to greet us and patiently showed us an Outback and a Forester. Both were larger than what Bob wanted, so Eric showed us a new Legacy. This was the right fit, but there were no used Legacys on the lot. Eric took our information and said they would start looking for us. We received a phone call just one week later that there were two available for us to look at. We made an appointment for the next day,and a 2011 was pulled right up front waiting for us. After a test drive, he decided this was what he wanted and a price agreed upon that was close to what we had in mind. There was never any pressure and it was a real pleasure to work with Eric. He kept everything going smoothly.We have recommended Eric and this dealership to friends and family.

mdiamond86

May 11, 2014

Friendly and understanding. Was not pushy and really tried to stay within my budget. I had a great experience with them and will be recommending them to friends and family

capitaninsaneo

May 8, 2014

From my first impression Dan was helpful, knowledgeable, responsive to my questions and concerns. The Finance team did a great job finding me the lowest possible rate. My car was delivered exactly how I requested and when I arrived Dan was finishing up the installing my crossbars personally.

rhillman

May 7, 2014

Tim did a great job. Professional, timely, responsive. Not pushy. It was a positive, stress-free experience. I would send friends to work with him.

dgsmith15

May 6, 2014

This was our second time purchasing a vehicle from Exeter Subaru and this time was no less pleasant than the first. After previously working with Dan Maynes and hearing that he had been promoted, I was uncertain about working with another product specialist. But Dan took the time to introduce us to another delightful salesman by the name of Tim.Tim was a polite and responsive salesman, never once forcing his opinion or desires upon us during the purchasing process. He took the time to help us decide which vehicle was appropriate for us and what options were "must haves." Once we had made up our mind, he hit the ground running, and managed to find locate the exact vehicle we wanted. Tim's professionalism and courtesy showed why he's a valued member of the sales team at Exeter Subaru.

sjcald

May 6, 2014

I choose the highest rating in each category because I felt that both the salesperson and the dealership put their best foot forward and it exceeded expectations

Dm9102

May 5, 2014

My Husband and I were very excited to shop for our new car. We planned out an entire day to visit several dealerships in the area. Our first stop was Exeter Subaru. I am happy to say this was our only stop. Eric was a huge help in making our decision and purchase. We had gone into the dealership knowing we were looking for an impreza. Eric took his time explaining the details and features of the car..... Very knowledgable and patient! Eric was fair in negotiating a price that would work within my budget. We walked out of the dealership with more than we anticipated. My husband liked the moon roof however that was a feature I thought I could live without. The impreza we purchased did indeed have the moon roof, leather heated seats and heated mirrors. Eric invited me back a few days later to ensure I new how to work all the bells and whistles. And of course I had to brag to Eric about how much I loved the moon roof:). Great job! We will be back!!!!!

bmattson77

May 5, 2014

I was in the market for a WRX an wasn't sure if i wanted the new 2015, so i called Exeter Subaru an spoke with Bri for a little on the phone an she was very nice, respectful, and helpful with my search for a new vehicle. I went to the dealership on Thursday an test drove the car, everyone was very helpful an i was greeted right went i walked on the lot i didn't have to wait around for any assistance even tho i am 20 year old kid looking at a $30,000 car. Nick and Dan were extremely easy to work with an helped me make my decision a lot easier. I went back Friday night an worked with Eric Pokorski, he worked with me an we wrote up the deal even though we had to stay about an hour and a half after they closed. Greg the Finance manager was very professional along with the rest of the team at Exeter Subaru an was upfront an honest with everything an made sure i knew i was getting a great deal! I ended up picking up my car first thing Saturday morning, they had everything done from having a full tank of gas to going through the service and reconditioning an had the car out front waiting for me an made the signing process extremely quick an easy the way buying a car should be. I overall had an A+ top notch experience throughout my time being a customer at Exeter Subaru, an would recommend their dealership to anyone looking for a new Subaru. It is a nice, clean facility with a professional, no pressure environment, I am more than happy to give my business to Exeter Subaru and am proud to represent them an be a part of their team. I can confidently say i will be back for my next Subaru.

brigitte603

May 5, 2014

I could not be more pleased with my buying experience at Exeter Subaru. Dan was fantastic to work with. At no point did I feel any pressure from him to purchase a vehicle. I would most certainly recommend this dealership to anyone. Thank you!

Mrandall

May 3, 2014

Great experience with Eric at Exeter Subaru I visited the Exeter Subaru dealership after totaling my previous Subaru Tribeca. We were greeted promptly by Eric. He was very friendly and knowledgable about the vehicles. He was also very patient as we test drove 2 different cars, ran numbers and then test drove a 3rd. He was very personable, honest and not pushy at all. When I went to pick up my vehicle 2 days later it was having a remote starter put in and was running behind. I chose to stay and hang out while they worked on it. He stayed and chatted with me the whole time, and has called to check in to make sure all was well. On top of that when I went in last week for my 1000 mile check up, I ran into him and he not only remembered me/my name, my husbands name, but also asked how our Easter weekend had gone as he remembered us saying that would be our first long trip in the car. Overall it was a great experience and I would suggest this dealership, and especially Eric as a salesman.

mrandall23

May 2, 2014

I visited the Exeter Subaru dealership after totaling my previous Subaru Tribeca. We were greeted promptly by Eric. He was very friendly and knowledgable about the vehicles. He was also very patient as we test drove 2 different cars, ran numbers and then test drove a 3rd. He was very personable, honest and not pushy at all. When I went to pick up my vehicle 2 days later it was having a remote starter put in and was running behind. I chose to stay and hang out while they worked on it. He stayed and chatted with me the whole time, and has called to check in to make sure all was well. On top of that when I went in last week for my 1000 mile check up, I ran into him and he not only remembered me/my name, my husbands name, but also asked how our Easter weekend had gone as he remembered us saying that would be our first long trip in the car. Overall it was a great experience and I would suggest this dealership, and especially Eric as a salesman.

SRamalho07

May 1, 2014

1st Subaru...Jennifer was a pleasure too work with very personable & honest. My first time at Exeter Subaru and I felt very comfortable. I will Definitely be back

BarryHogan

Apr 29, 2014

Such a positive experience. Friendly, knowledgeable and most important-TRUSTWORTHY! Very businesslike and true professionals working here. They did everything to make the transaction as smooth as possible and delivered everything they promised!

kipcone

Apr 26, 2014

Jennifer was the difference. Jennifer was the reason I leased my car at Exeter Subaru. All dealerships have the same cars and many of the same incentives. Exeter Subaru has Jennifer. Contrary to claims from car dealers, the car buying experience can be a distasteful and repugnant chore. Most management remains overly aggressive and pushy; pressuring both their sales people and the consumer. Most dealerships show disdain and disrespect for any buyer who wants to be informed and deliberate with their decision making. Many still maintain a huckster approach making every effort possible of not letting you leave the dealership without buying a car on the first visit. This is the epitome of contempt for the buyer. Colonoscopies and root canals are not enjoyable; however, they can be far less painful than the car buying experience.Jennifer is the antithesis of the above. Jennifer conveyed sincerity and immediately began to earn my trust upon greeting me at the door. She displayed notable listening skills, asked informed questions, gave knowledgeable answers. She followed-up with substantive research. Her respect for me and my desires were quite evident. I truly felt like she cared that I got what I wanted.I hope Exeter Subaru understands the valuable asset they have in Jennifer.Thanks Jennifer!Kip

JohnBeau

Apr 26, 2014

We received a friendly greeting at the door and it only got better from there. The sales staff (John Webster) bent over backwards to get us the car that met our needs. So far, we are very satisfied with the Exeter Subaru dealership.

lmaguire41