Used Cars for Sale at Faulkner Toyota Harrisburg in Harrisburg, PA

James

Jul 28, 2016

Logan and the team were very helpful and not "pushy" in the entire process of purchasing my new vehicle. Way to go Faulkner !!!

Anurag

Jul 27, 2016

A very good buying experience. The team was very helpful and knowledgeable. They were very polite and courteous as well.

Shaun

Jul 27, 2016

Best car buying experience ever. Our sales rep was fantastic. He answered all our questions and really cared about getting us into a new car that would benefit our family!

Stacy

Jul 27, 2016

The staff was very friendly. They explained services that would be performed on my vehicle and the approximate wait time. My vehicle was completed 15 minutes earlier which was great. They also scheduled my next maintenance appointment.

Doreen

Jul 26, 2016

Salesperson Marianne listened to what I wanted. She didn't try to steer me in a different direction. She spend the entire morning working with me to get me what I wanted, test driving, and showing me all the car features. Leasing was pleasant and easy too.

Diane

Jul 23, 2016

Everything ... Navarro & George made this the best experience for me. This is the 5th Toyota Camry I have leased and they both made sure I would want to return for a 6th. A big "thank you" to both men.

Richard

Jul 21, 2016

Good and straight forward process in the service and no surprises. They kept it on schedule and professional customer interactions.

Deanna

Jul 20, 2016

Marianne was and always has been incredibly helpful in our multiple vehicle purchases at faulkner. We appreciate her honesty, no-pressure approach, and efficiency. She even returned our calls when she was supposed to be on vacation!

Lisa

Jul 17, 2016

Marianne really knows her stuff and shares it in an unhurried way. When I went over to Service tomorrow ask a few questions, I got straightforward answers right away.

William

Jul 17, 2016

We got what we wanted with relatively no problems or issues. Chris Gandy was patient with us and made us feel comfortable through the entire buying process.

Gregory

Jul 13, 2016

All work that I asked to be done was done to my satisfaction. I had an appointment at 10:00 am and was there on time and they didn't have the car done until 12:45 after I was told it would be 2 hours. They did have a mechanic call off sick, but it took them too long to do the work.

Deborah

Jul 12, 2016

I love Faulkner Toyota and would recommend them to anyone wanting to buy a car because the sales guys helped me get the car I wanted and made me feel very comfortable throughout the process.

Adelya

Jul 8, 2016

The team at Faulkner made my first buying experience so easy and they walked me through everything from start to finish! A big THANKS to Navarro who was so patient with me.

John

Jul 7, 2016

Attended to promptly. Work done as expected. The Highlander was thoroughly washed even getting some difficult marks off. The SUV is white so they are really obvious. Excellent job on cleaning the vehicle inside and out.

Jane

Jul 7, 2016

Excellent customer service. Very efficient. It was very easy to schedule the appointment at a time that worked well with my schedule.

Sean

Jul 2, 2016

The staff were very helpful during the entire process. They were not pushy. They were very knowledgeable and answered all of the questions I asked them completely. The atmosphere, in general was relaxing. The staff seemed to get along very well and they seemed to really enjoy what they did. So far I am very happy with my purchase and am glad that I stopped by.

Dana

Jul 1, 2016

Toyota service was prompt, professional, and answered all questions. Nice, clean facilities. No complaints. Nothing else to add regarding my review.

Gertrude

Jun 30, 2016

One stop shop: I hate going to different show rooms. I just want the car and price and out of there with a new car, hopefullyI hateVery friendly Reasonable priceCustomer service

John

Jun 29, 2016

I did extensive research looking for a vehicle before I decide to purchase a 2006 Toyota Matrix at Faulkner Toyota. Dallas T. was ready and willing to answer any questions I had via e-mail and on the phone. The website was thorough and easy to navigate. I felt no pressure to buy, just assurance that the vehicle was solid and clean. President Frank K. greeted my son and me warmly in the parking lot. While waiting for other customers to complete their transactions we relaxed in a very cool, comfortable showroom and enjoyed ice cold water, popcorn and good coffee. Everyone was friendly. Megan F. was helpful and efficient with the financing details/paperwork and made it a pleasant experience. We feel that we were treated very well and that we received a great deal with financing that fits our needs on a solid vehicle that we hope to have for many years.

Sarayan

Jun 28, 2016

Did not do the inspection and passed my windshield wiper while it had a big tear on that. When I gave feedback the service manager was rude and told me that I am not a human and also said that he does not want to do business with me.I just called them to give feedback with good intentions but the way he handled that was frustrating. After all, I have concern that they may even did not check my car at all!!!

Cheryl

Jun 25, 2016

We thought we would be at the dealership for a long time. You made everything so quick and smooth. We were out and on our way home in less than 2 and a half hours. Staff are super friendly and courteous and we thank you for that!

SKEETS

Jun 24, 2016

Dallas was very professional throughout my entire buying experience. I traveled from Philadelphia to Harrisburg to purchase a mint honda accord ex-l 2007 with less than 29k. People were lined up to buy this car, but because I was first to express interest he gave me first shot at it. He could have sold this car within seconds to anyone else closer to his location but allowed me the opportunity to buy it first. Needless to say, I love my new Honda Accord. Overall buying experience was positive. Ask for Dallas to help serve you, he is upbeat and full of energy. He is excellent on returning messages.Service put 4 new tires on and new front brakes/rotors. They did the job right but missed a burned out dome bulb that I paid to fix on my own.Finance did a wonderful and knowledgeable job with all the required paperwork for State filing. Really tried to up-sell the extended warranty which was a good value, but we were not budgeted for it so declined.Clean Restrooms, Upbeat and Nice Staff, Airy and Pleasant Showroom.

Carl

Jun 12, 2016

Very responsive. Did not feel pressured at all. Dallas was terrific and answered all questions. Even the person who handled the paperwork did a great job.

Kevin

Jun 11, 2016

The willingness to work with me to get me to make my purchase. You have good staff. Be sure and tell them.

Celeste

Jun 8, 2016

When ever I take my car in for service the service reps arepleasant and friendly. I always receive excellent service. Ryan English is my Service Rep.

Patricia

Jun 5, 2016

Service employees are very helpful, respectful and courteous. They also inform you of the time it will take to service your vehicle and meet the timeframe indicated.

Ashley

Jun 1, 2016

The people were what made your company stick out. During that day I had visited several other dealerships, but the people at your dealership were so friendly and easy to talk to. They treated us with respect and I could easily trust them. Both people that I really dealt with helped me out a lot, this was my first time buying a brand new car, and after talking to both Brent and Megan I feel so much more confident in my purchase.

David

May 25, 2016

The sales person was very friendly, and willing to find answers to our many questions. Jason Clancy was very helpful with everything we needed to know. Jason went out of his way to find the truck we wanted

David

May 14, 2016

Our sales person, Allie Wickenheiser, was a delight to deal with. She knew the car and it's electronics. She even set up our cell phones. She was bright and personable.

Mary

May 5, 2016

The salesperson, Allie could not have been more helpful. She made my selection easy and fun. She was totally knowledgeable of the product. I could not have asked for a better experience,

Jamie

May 3, 2016

Friendly staff, got me in within 24 hrs (since I forgot about my inspection expiring!) Called to let me know they were running late.

Frank

May 2, 2016

Jason Clancy in sales and Greg Fleagle in finance were a real pleasure to deal with. They made our experience the best we ever had in the purchase process of a new vehicle.

Clifford

Apr 27, 2016

My salesperson, Marianne Sarcone, was very helpful in helping me decide on the specific model that met my needs. She's also very knowledgeable regarding Toyota products, she answered all my questions immediately.

Kathleen

Apr 27, 2016

I had driven over a plastic bag which then wrapped around the bottom of my car and melted. Faulkner took off what they could, washed my car, and did all the work for no charge.

Brent

Apr 23, 2016

Your sales rep Logan was most helpful. Got the vehicle I wanted in a timely manner and me being in sales for 24 years do not like working with an overbearing salesperson. Logan was not and he is most professional.

Kimberly

Apr 16, 2016

Allie W. went above and beyond for us! We had a problem a day after we brought home our SUV and she made sure that problem was taken care of!-it ended up a minor problem!! Thanks!!!

Marianne

Apr 15, 2016

I enjoy meeting the advisors. They are pleasant and efficient.The facilities are clean and comfortable. The employees are easy to work with.

Gerald

Apr 10, 2016

My sales person was Logan Stirling. Logan was very knowledgeable about the cars we looked at. He was friendly, courteous and professional. We purchased the 2016 Avalon Limited that was in the showroom.

Thomas

Apr 8, 2016

It was quick, the work was excellent, I could schedule my appointment to suit my schedule, my car was washed afterward.

David

Apr 6, 2016

Logan my Salesperson was excellent and was backed up by a great team of staff, including the sales manager and the financial advisor. This lead to great experience.

Riznia

Apr 6, 2016

We are completely satisfied about our purchase, from the point where we contacted internet sales team to the final purchase. We would like to thank Bill Fuhrer for contacting us immediately after requesting information online. At the store Chris Gandy helped us understand our options and we are impressed about his knowledge, detailed descriptions and friendliness. He and Logan Sterling went extra length to bring all the information we were looking for. We love our Toyota Sienna. Thanks

Hildie

Apr 3, 2016

I appreciated the ability to schedule my appointment for a time that fit my schedule. Everyone was friendly and knowledgeable. In the 4 years that I've owned my Prius, Faulkner Toyota has always provided truly exceptional service.

Bessie

Apr 2, 2016

Everyone was so nice and knowledgeable. It was like buying a car from a friend you've known for years. Absolutely the best car buying experience I've ever had. I would highly recommend Faulkner to anyone looking for a vehicle.

Erin

Mar 26, 2016

Everything! The salespeople were friendly and kind, knowledgeable and honest, and we feel very confident we made the right choice in choosing Faulkner. We will definitely return in the future!

Ruth

Mar 11, 2016

Everyone is pleasant and courteous - have had my cars serviced by Faulkner for nearly 15 years - obviously pleased with the workmanship.

Craig

Mar 9, 2016

Easy to set up appointment via Faulkner's website. Hassel free drop off and pickup. Vehicle ready well before time requested.

Joyce

Mar 7, 2016

The sales man treated us with so much respect and was ready to answer all questions we had and he took his time just to orrient us with our new car.

Jane

Mar 6, 2016

The friendly associates I came in contact with and the service that was done on my Toyota.Great customer service from the staff.

Jared

Mar 5, 2016

Service writter Ryan Manton was very helpful, he called me to explain that I had neglected to include my insurance documentation in the drop off envelope along with my vehicle key for the PA state safety inspection. He gave me his e-mail address and suggested that I could just e-mail it to him. Huge help. I work an hour away from the dealership and I go to school 2 nights a week. I have very little free time. Mr. Manton made my Faulkner service experience quick & easy.

Ann

Mar 2, 2016

I knew what I wanted, so the whole thing was easy. Also, I finally have a car with inspection stickers and I feel like if the staff could have launched confetti for me, they would have.

Christine

Feb 27, 2016

Every single service appointment scheduled and unscheduled was 5 star. I was treated warmly and respectfully and every effort was made to accommodate me.

James

Feb 25, 2016

I was kept up to date on the status of the work to be completed on my vehicle.The work was completed in a timely way.

Tammy

Feb 24, 2016

The Sales Rep reviewed my current vehicle and my reasons for wanting a different vehicle. He asked what features were important to me and he took into consideration my driving needs. Therefore, the work he did in advance reduced the time I needed to look at a variety of cars that may not have been what I wanted or needed. In fact, I was happy with the first car I drove and the Sales Rep found the color I wanted at sister dealorship.

Donnie

Feb 24, 2016

Really appreciated our saleswomen who carefully went over all the details on the purchase. She took a lot of time going over the features of the vehicle. She made sure I understood everything and also made sure the car was cleaned and ready to leave the lot. Nice to have a women as a salesperson.

Matthew

Feb 12, 2016

I had a great experience with Nick, and Connor working numbers. They were both very professional and cared deeply about giving me the best experience possible.

Elizabeth

Feb 10, 2016

They always do a great job and do other things I don't ask for, such as wash my car and vacuum the carpets. I appreciate their thoughtfulness. Thank you :)

Dennis

Feb 4, 2016

I was met promptly, directed to a service adviser and checked in quickly. I waited for the service and the service adviser kept me informed about the process. My visit was for 20,000k Toyata care service, but another issue was found and it was determined that I would have to leave the vehicle for a few hours. I was immediately set up with a loaner. The service was completed to fit my schedule. The service adviser was Ryan England and he did a great job!

Marilyn

Jan 31, 2016

People I dealt with were all very professional, knowledgable and nice to me. I purchased my car there a few years ago and have been pleased enough with the service and the employees that I always take my car there.

Hope

Jan 31, 2016

I was told that it would take about 1 hour and 20 minutes, and that is just about how much time it took. There was hot chocolate and coffee in the waiting room. I had hot chocolate.

William

Jan 31, 2016

Quick service, washed and vacuumed out the car, even noticed a brake light was out and replaced it.... Appreciate the attention to detail for my daughter's car!

William

Jan 30, 2016

Everyone is very helpful and answered my questions. I, Lillian Hipple, really appreciated the fact that my car gets washed AND the sweaper ran inside. I personally appreciated this!

Lee

Jan 29, 2016

Everyone is so friendly making sure you feel at home. They ask in friendly manner is someone helping you. They make the car buying experience a customer friendly experience.

Kaye

Jan 23, 2016

Nick was very professional and very personal. He helped us get a vehicle we had seen on line from another one of the dealership locations, and very timely.

Lisa

Jan 21, 2016

Professional staff across the board! They are all very easy to talk with and will always do their best to assist customers.

Michael

Jan 20, 2016

Everyone was very nice and helpful. Loved get my truck back washed! Will definitely use Faulkner service again for my next service need.

Travis

Jan 17, 2016

There was no pressure to buy one car over another car. They took what I wanted to pay and showed me a lot of cars that Fulkner had.

Bruce

Jan 9, 2016

Did not recommend any service I thought was unneeded.I had forgotten my coupon but you were still able to apply it

Alexander

Jan 8, 2016

The staff is always pleasant. The facility is clean, and comfortable. I was in for my 18 month Toyota Care" service check and it was a painless experience.

Jessica

Jan 5, 2016

Marianne Sarcone made our car leasing experience stress-free and awesome..she is very attentive to our needs and very patient with us.

Andrew

Jan 4, 2016

The employees in all departments. We've bought over a dozen new vehicles at Faulkner Toyota over many years. We are a Toyota family.

Mary

Dec 28, 2015

The service technician explained what would be included in the 5000-mile check-up, what it would cost, and how long it might take. The service waiting area was clean and well-lit, the work was done in the time suggested, and what had been done was also clearly explained.

Cheryll

Dec 22, 2015

It was very easy getting my car in for service/inspection. Your customer service is fantastic! They are very friendly and professional.

Malcolm

Dec 4, 2015

fast, informative, and friendly. Cost of parts and labor seem a bit high but this is probably true of most dealership service and parts departments

Shawn

Nov 13, 2015

The Faulkner Toyota sales staff are very knowledgeable. Marianne Sarcone is fantastic! She and other employees worked so efficiently to make my purchase experience easy.

Marilyn

Nov 5, 2015

I was extremely satisfied with my service. Originally I was told my job of mounting four tires, balancing them and doing a front end alignment would tack about two hours. They were done in a little over an hour and a half. They were professional and polite. All in all it was a pleasant experience.

Katherine

Nov 4, 2015

Relaxed friendly atmosphere, very pleasant salesmen and no high pressure. Logan Sterling was an excellent representative of the sales team and I would recommend him to my friends. Also the financial section handled by Connor was extremely relaxed and easy.

Karl

Nov 2, 2015

The immediate response to my on-line requests. The through explaining and demonstration of Marianne Sarcone of the various features. The invite to call with questions about features was conforting for me. The accounting dept. was very good as well.

John

Nov 1, 2015

Professional service, on time. We're on our third car from Faulkner. Great people to do business with. On our third Faulkner car.

James

Oct 28, 2015

politeness of rep and other employees short waits cleaness of facilities and and everything about the company inside areas and outside areas.

Kelly

Oct 27, 2015

Our saleswoman, Allison, was great! I stopped in on Saturday afternoon looking for a used car. There wasn't anything on the lot that worked for us and by Saturday night we received an email with 5 cars meeting our criteria. We ended up purchasing one on Monday. Great, quick service!

Lanny

Oct 24, 2015

This was my 1st service on my new Camry that I purchased at Faulkner. I found service advisor, Ryan, very professional and easy to work with. I waited for my service to be completed. The work was done efficiently and the car returned to me freshly washed. And best of all the cost was covered by the service plan that was included with my purchase of the car.

Nicholas

Oct 23, 2015

Ryan explained the problem so I could understand it and the service was performed in an very timely manner, because the vehicle was needed rather quickly.

Kathryn

Oct 22, 2015

Never felt pressured. Brent got us into an upgrade of what we wanted below the price we could pay. Even helped us with technology issues the next day.

Ruth

Oct 15, 2015

Everyone was knowledgeable, kind, patient, sincere and extremely attentive to my car needs. I felt as if I were a member of a family and/or team. Have been satisfied with sales and service at Faulkner Toyota for over 17 years.

Penrose

Oct 9, 2015

Personal recognition, prompt, professional, honest service. I asked for a tire evaluation with winter coming. I was told that my tires still had plenty of tread and I didn't need new ones. I appreciated the honesty rather than selling my something I probably would have purchased but didn't need.

Gregory

Sep 29, 2015

My wife and I love working with Marianne Sarcone the salesperson when purchasing a vehicle. She takes the time to explain the operation of the car.

Leon

Sep 26, 2015

We were surprised to get the car so quickly. We anticipated waiting 6-8 weeks. Everyone was very friendly and helpful. Price negotiation was painless.

Cynthia

Sep 19, 2015

prompt friendly service...update on status of car repair and options...personal discussion of work completed and recommendations for next service......comfortable clean waiting lounge....reasonable costs plus back to school coupon savings!!.... car drives noticeable better and super good wash job including extra effort to remove tar... overall truly exceptional service

Wendy

Sep 12, 2015

Consistently reliable. Friendly bunch. I will miss this dealership but I'm staying in the Faulkner family. I have an order in for a new Mazda3; waiting for shipment. Regrettably, Toyota had nothing I liked to replace my Matrix.

Andrew

Sep 10, 2015

I never felt pressured while checking out the cars. Dallas was knowledgeable and courteous. Connor was very helpful as well. Solid experience all around. I've already hyped the dealership to my family and friends.

James

Sep 4, 2015

Brent Franks was attentive, answered questions and most importantly, DID NOT WASTE our TIME!The Finance guy with the flawless smile( sorry.. I was too distracted by his smile to recall his name!) was fast, efficient , answered questions and got us out fast! We have purchased many new cars and this was among the best of our experiences ! Thanks!

Laurie

Sep 2, 2015

this was the most pleasant car buying experience I've ever had.the staff was exceptional. there was no pressure and they seemed very genuine about meeting my needs and wants.

William

Sep 1, 2015

Everyone is nice & friendly. Do the job well and starts the work when the appt. is supposed to start. :)

Joan

Aug 31, 2015

Originally, I was told it would take 2 hours but I needed to get home so they got me through sooner - about 1-1/2 hours. Much appreciated!

Stacy

Aug 31, 2015

Knowledgeable friendly staff, quick responses to email/text messages, quick efficient pick up of vehicle. Willingness to help with technology questions after the sale if needed.

Paula

Aug 29, 2015

Jim and Jason went out of their way to make it possible that we could make this deal work for our situation. Once that was done everyone else involved in the visit were top notch. Best car buying/leasing experience we have ever had.

Ronald

Aug 23, 2015

It was a great experience. From the time I walked in the door and was greated to the end when I was handed back my keys for my truck.

Mary

Aug 19, 2015

Marianne was very knowledgeable and helpful. She made sure that I was satisfied with which car I wanted and respected my decision to go with a different model. I was never pressured and she was very kind

George

Aug 18, 2015

Everyone was very friendly and willing to help. Jason was ready to help my wife and I with every aspect of our search for the vehicle we were looking for.

Karen

Aug 11, 2015

everyone was very friendly and attentive. although in my opinion buying a car is often not an enjoyable experience, the staff made it much more so by being helpful, understanding and attentive.

Jared

Aug 8, 2015

Prompt, friendly, pleasant experience!I have purchased several vehicles from Faulkner Toyota over the years!The entire team has been great to work with each time!

Stacy

Jul 16, 2015

The entire staff was very friendly and very helpful in accommodating my needs to get me the vehicle I wanted. This is the 3rd Toyota I have purchased from Faulkner Toyota.

Cache

Jul 15, 2015

From the time I spoke with the internet sales manager until the time I pulled off the lot with the purchase of a new vehicle every single one of the staff treated me wonderful! I have never been inside of a dealership where all of the staff were above and beyond! I truly thank everyone for their hard work!

William

Jul 6, 2015

Service team always provides complete information about repairs needed and gets things done in a timely fashion..... I trust this team with both my cars.

Dorothy

Jun 27, 2015

Work was done relatively quickly and they are always pleasant and explain anything that has to be done and I appreciate the free Wi-Fi while I am waiting.

Priscilla

Jun 27, 2015

Treated me with respect made sure I understood all the paperwork and the choices to be made. The sales person took the time to explain how the car works especially the technology. I had a good experience

Neil

Jun 25, 2015

I thought I had a problem with AC; they tested , did an inspection, found no problem did not charge and washed the car.

Graham

Jun 23, 2015

I live out of state (4 hours away) and literally bought a used certified vehicle over the phone and couldn't be happier! This experience was smooth and hassle free and there was no pressure either.

Catherine

Jun 13, 2015

This is my second purchase with Faulkner Toyota and I would never dream of going anywhere else. My transactions have always been smooth, quick, and hassle free. Everyone I come across in the whole deal are friendly, informative, and willing to go over and beyond. I also enjoy that I can come in and get a good deal on my trade in, plus new car with no hassle that it is just offered up front. Dallas was great. He found the car I wanted quickly and kept me informed the whole time and was easy to get a hold of if I had questions or concerns. He also spent the time I needed learning my new car. I give Dallas and your dealership an A+++++!!!!

Thomas

Jun 11, 2015

Friendly, no nonsense approach to the process. The delivery process was very thorough. All aspects of the purchase were explained to my satisfaction. Overall a great experience.

Gail

Jun 3, 2015

I shopped here first, for a toyota since our family bought two previous toyota's from you. Jason Clancy was a very knowledgable and courteous salesman.Thank you, thank you, thanak you for making me a happy customer!

Vidya

May 29, 2015

First, Nick Rodites, your salesman is the best. He was there always and accomodated everyone of our request. Second, willing to negotiate on Price.

Matthew

May 28, 2015

Jason Clancy was very helpful and knowledgeable about all models. He was also very personable and easy to talk to.

Christine

May 26, 2015

I felt like I was treated with respect by everyone present. I was so impressed with Navarro, my sales person. He knew everything about the vehicle and didn't pressure me at any point. Very good experience for me and I will recommend Faulkner to friends and family.

Robert

May 20, 2015

Top notch in every aspect. The service was quick. The waiting room was clean and the free coffee was much appreciated.

David

May 8, 2015

Both Marianne Sarcone and Jim Porter were extremely helpful and demonstrated a sincere interest in seeing that I was completely satisfied with my purchase.

David

May 6, 2015

Marianne Sarcone and Jim Porter where sensitive to my needs and worked aggressively to make the buying experience a pleasurable one.

Ibrahim

May 6, 2015

it was great and I am very satisfied with Dallas he was a great person and very patient with my too much requests

Gerald

Apr 30, 2015

I appreciate that the appointment begins on time and that all service is completed on a timely basis. I like the free under the hood check that accompanies the oil change.

Donald

Apr 28, 2015

Very professional. Understood my needs. Went extra mile to make sure the vehicle I wanted was able to be found. Worked with me on the price. Sales agent Chris Gandy was very good to work with

Robert

Apr 22, 2015

Everyone was very efficient and we got the deal done without a lot of foot dragging. From the time I contacted Faulkner online until we drove off the lot was very timely. Great people working at this dealership. Very good experience.

Glenn

Apr 22, 2015

Service is always prompt and friendly, no games. They are always willing to explain what I am paying for and why. It is a CAMRY, so the maintenance costs are low anyway. I enjoy peace of mind knowing that the Faulkner team and Toyota engineering are keeping me safe on the road.

Lanny

Apr 22, 2015

It was a real pleasure to work with Matt Shadow. I left Faulkner with confidence that the dealership will continue to service my automotive needs in the future as well. And my new Camry was fairly priced!

Christopher

Apr 21, 2015

Navarro Wormsley and Jim Porter put in a ton of effort to find my vehicle. I wanted a tough to find combination in a 2015 Highlander and they spent lots of time calling dealerships and searching inventory until they found my car, which took about 1 month. The team was very helpful and constantly in communication to keep me updated. The purchase process was simple as well. Connor McCrackin had all of my paperwork ready to go and was able to get us through the process quickly, knowing that we had small kids to deal with. Overall it was a great experience.

Thomas

Apr 19, 2015

A good deal and friendly, helpful staff. AA AA AA AA AA AA AA AA AA AA AA AA AA

James

Apr 18, 2015

Marianne Sarcone and the faulkner team gave 5 star service from the time I arrived till the time I drove off in my new rave 4myself and my family will be back in the future for new purchases

Jim Runyon

Apr 18, 2015

Marianne Sarcone and the team at Faulkner toyota receive a 5 star rating my experence from arrival to driving off in a new rave 4 limited was a great experence gave me more for my trade in then 2 other dealers had offered the 0% finacing was great and I drove off the lot 4 hrs later with a great car Marianne explaned every detail of the rave and introduced me to service and management so I will be back in the future to purchase another car for myself (this was for my wife) and will recommend Marianne to all my family and friends again thanks team Faulkner for a great experence Jim Runyon

James

Apr 17, 2015

Fast and efficient service. Job was finished before the estimated time given, which was very nice. Waiting area was very comfortable.

Michael

Apr 16, 2015

The service advisors are very efficient, friendly and knowledgeable.I have always received exceptional and prompt service. I highly recommend Faulkner Toyoto for sales and service.

Alyssa

Jul 1, 2014

I was interested in purchasing a new 2014 Prius Three and sent Faulkner an email on Sunday. Monday morning I had an appointment set up for that evening. Marianne was extremely friendly, welcoming, and thorough throughout the entire appointment. She took me on a test drive and pointed out all of the neat features, had the car detailed perfectly before I left, and continues to communicate with me after I purchased the car. Faulkner offered me a great deal on my trade in and beat competitor prices without hassle.

MJK

Jun 11, 2014

Looking for a RAV4 was something we dreaded. We always hated pushy salespeople and haggling over prices. When we arrived at Faulkner, Jim Porter greeted us and introduced Khamla Saengduangchan as our salesperson. She was friendly and very easy going. Both Khmala and Jim made us feel very comfortable and treated us as if we'd known each other for awhile. They both worked with us, told us all the Toyota facts which were very impressive and before we knew it - they had all the figures for us to purchase our RAV4. The trade-in we were given was exactly what we anticipated and the financing was a breeze. Brian Francis had it done fast and efficiently. We were very impressed with all the associates that helped us with our purchase and we are now "Toyota Happy". We would definitely recommend Faulkner Toyota, Jim Porter, Khamla Saengduangchan and Brian Francis to everyone. They were AWESOME :)

Cliff

Apr 24, 2014

I was very pleased with the entire buying process at Faulkner Toyota / Scion in Harrisburg, PA. I went shopping on a Friday night, and all salespersons were assisting other customers, The new car sales manager, Jim Porter, assisted me, and arranged a test drive, so I did not have to wait for a salesperson. I took delivery of a new Avalon the next day. My salesperson, Marianne Sarcone, was great. When she explained the features of my new car, I was impressed at her depth of knowledge of even the most arcane features of the vehicle, and she was able to answer all my questions to my satisfaction. She conveyed all the information I needed in a logical, progressive fashion that didn't 'overload' my brain. I appreciated that because, quite frankly, I was overwhelmed by all the tech/gizmos/electronics in the Avalon, and would have been at a loss to understand them without her. I would recommend this dealership, and especially Marianne, to all my friends and family that are interested in purchasing a Toyota vehicle.

Eric

Apr 10, 2014

This is my first purchase from this dealership and I must say that Navarro and the staff have been nothing but excellent up to this point. They have been very courteous and respectful during the entire process. I really like how Navarro took the time to explain all of my new Tundras features and he even helped me set up the Entune system which saved me a lot of time. Ive owned the vehicle for two weeks now I do have a scheduled service call for tomorrow morning due to a little unnecessary vibration but if they take care of my concern with the same customer service that I have witnessed so far I will be super satisfied! Keep up the great work for it is surely appreciated by this consumer!

Soccer mom

Mar 25, 2014

If you take your car in for a recall, expect a call with hundreds of dollars of OTHER things they'd like to fix. When it's fixed incorrectly and you take it to your local mechanic whom your trust, Faulkner will not refund you the money. Even when you show Faulkner the receipt for the same serpentine belt. Tony, the service department supervisor, wants you to dumpster dive for the part so they will refund you. Ridiculous. I'll never buy a car from them again or make an appt for a recall notice. You lost my confidence and respect. Shame on you Faulkner.

Janie C.

Oct 18, 2013

I've had my 2013 Rav4 one day and I've already highly recommended Faulkner Toyota, especially Marianne Sarcone, to my family and friends. Professional, courteous, caring, knowledgeable, accommodating, friendly, are all the words that describe the members of the Faulkner Family whom Marianne introduced me to or who spoke to me as I was waiting in the showroom. Marianne was a joy to work with...she made me so comfortable and relaxed about this first leasing experience. It's been over 30 years since I've had a new vehicle and as a recently widowed individual it was a huge step for me. What fun I've had driving this vehicle and it's been less than 24 hours! I look forward to a long relationship with the Faulkner Family and catching up with Marianne on my visits to the dealership. Many thanks!!

Jim

Oct 7, 2013

Just picked up a new vehicle on Saturday and couldn't be happier! Maryann S. was our salesperson. This is the second vehfcile we leased from Maryann. She is very personable and caring. She doesn't sell you a car she helps you buy one. Mike Marmon, the person we finalized the paperwork withy, is excellent as well. I would highly recomment Faulkner Toyota Scion and would suggest you ask for Maryann. Great experience!

David

Oct 6, 2013

We had a great experience buying our Prius from Marianne Sarcone at Faulkner Toyota. We called on a Saturday inquiring about a car we saw on their website, and only spent a few hours there on paperwork before driving off with a new car. We got a very fair price and good trade-in value, free of all the painful haggling that usually goes along with buying a car. We have been very happy with the car and would recommend this dealer to anyone.

Bob

Oct 2, 2013

We just bought our second Venza from Faulkner Toyota. Marianne Sarcone made the purchase as painless as possible and spent a lot of time explaining the features of our new car. Our first Venza was also purchased from Marianne in 2009 and it is a base model, but the one we got today has a whole lot of added high-tech features that needed explaining. When my 2009 wears out, I will be buying another one and I can't think of a reason to go anywhere but Faulkner Toyota in Harrisburg, PA.

Patricia

Sep 12, 2013

This is the second time I buy a Toyota from Faulkner. Both times, my experience was excellent! Marianne helped me throughout the process with so much knowledge and care. You can trust she will help you get the best deal for your needs. The staff at Faulkner was very professional and took care of every single detail, being clear about what was going on and what everything meant. This is particularly important for new buyers, you will leave with a feeling of confidence knowing that you made the right choice. Also, they will take care of your car with professionalism and excellent service during the maintenance appointments. I strongly recommend them!

Diane K.

Sep 9, 2013

This is the 4th Toyota Camry that I have leased and this has been the BEST experience. My sales rep (Navarro Wormsley) made it a pleasure to deal with Falkner Toyota. He was extremely personable, very informative, took his time and explained everything and helped me through the whole process and did everything he could to take care of all the necessary dealings required to lease a car. He made it a very pleasant experience. I would HIGHLY recommend Navarro Wormsley to many of my friends. Also, I would like to thank Michael Harmon (Business Manager/Financial) for taking care of the financial dealings with the leasing agreement. Mr. Harmon was very organized and made the whole process very easy to complete. Both men are to be highly commended for their customer service. Thank you so much!

Dbear44

Aug 22, 2013

Went to look at 2 of the Toyota Tundras in the very 1st aisle of the lot, about 30' from the showroom.. Walked around these trucks for about 15 mins, no one would assist me. Walked to the showroom to find 5 people yapping & sitting in the AC. Apparently 2 of them were trainees, but that doesn't excuse the other 3. One of them finally waited on me & took me on a test drive, but left me standing at the vehicle to go grab another customer. Even tho I stated that I had a time limit & had to leave.

LWR

Aug 20, 2013

This was the second time in four months that we found ourselves in need of a car. We purchased a Toyota Camry from Marianne at Faulkner in April and were so pleased with the service, buying experience and information she provided that we, of course, returned to Faulkner to purchase the new Toyota today. Kudos to Marianne--she makes the buying process hassle-free, she is honest, sincere, knowledgeable, warm, friendly....a real gem!

BrianP

Aug 6, 2013

We bought our 2005 Prius from them and Marianne was very good and helpful. After a few years, the car needed new tires and we were recommended a set of Yokohamas by this dealer that had a 60,000 mile warranty. We bought the tires from Faulker and had them regularly rotated and balanced. Those tires lasted only 35,000 miles and I bought a new set of tires at Goodyear, where the car was being inspected. I took the tires back to the Toyota service department and Tony Weikel, service manager, agreed that they did not pass inspection (two tires were just barely legal for inspection). He said they would submit a warranty claim, but it would take 60 to 90 days for it to be processed. After waiting this really long period, I called back and was told that Yokohama said that two of the tires were still good, and there would be no warranty refund. I pointed out that there own service rep had measured the tires while I was there and they agreed with Goodyear. They basically said that it was too bad, but Yokohama was the responsible party, not Toyota and I would have to take it up with them. I pointed out that they needed to stand behind the products they sell and even called Frank Naylor to complain about the lack of warrantee service. He basically said, "Too bad, you didn't buy new tires from us, so no warrantee refund." I finally got them to agree to giving me $100 store credit (the actual refund would have been over $200). The next time the car needed routine service I went there and they took the opportunity to sell me on having the front rotors turned ($75 per rotor) because "the Prius doesn't use the brakes that much and the rotors get rusty and can become pitted if we don't turn them to remove the rust." What a crock. I am sorry I got duped. Don't buy tires from them and be very careful using them for service.

GailO

May 30, 2013

I went to Faulkner because my employer has a corporate discount arrangement there. I was fortunate enough to have Marianne S. as my dealer. She answered all of my questions and worked diligently to find me a Camry LE with the specific options I wanted at a fair price.. Because of the holiday sale, the dealership was very busy but Marianne still spent a lot of time with me. When I picked up my new car, she gave me a very thorough orientation to its features. I will encourage friends and coworkers to visit Faulkner.

MikeJ

Apr 15, 2013

I have probably purchased over 20 cars (new and used) from dealerships in California, Florida, New York, Maryland, and now Pennsylvania. Most experiences have ranged from the good, to the bad, to the ugly. My experience at Faulkner Toyota Scion in Harrisburg, PA was by far the most positive and rewarding car buying experience I have ever had...to the point that I have to add "GREAT" to the list of good, bad, and ugly! To understand just how nice it was working with Faulkner Toyota Scion, you have to know a little about what led me there. I was trying to work with a local Toyota dealership near my home on a Saturday, but was having such a bad experience with their salesman, sales manager, and business manager, that my wife and I were beyond frustrated. They tried to sell me a model I did not want. They wanted me to explain what was wrong with the one they had and what was "important to me." I don't know how I could have been any clearer - "We would like a 2013 Sienna SE with the SE Premium Package in Mica Grey or Salsa Red and then Silver, Black, or white as last chances." They finally caught on and found the vehicle I really wanted at another dealer outside the local area. I am a bit familiar with the dealer trade process and was not expecting anything too difficult or out of the ordinary. They came back and said they could deliver the vehicle no later than the next Monday or Tuesday. We then went to the business manager to finalize all the paperwork. I signed a contract with 0% financing for 5 years - not a "deal sheet" but the actual financing contract with the VIN and all. Monday came and they were "still working on getting the vehicle (here)." Tuesday afternoon came and I had my wife call to see if it was in yet. Come to find out they couldn't deliver the vehicle because they didn't own it! They never got an agreement for a dealer trade from the dealership that actually owned it! That was enough...we were done with that dealership. Fast forward to my wife and I trying to locate one on line bingo! Found one in Pennsylvania about 2.5 hours away. But they had a better asking price. I made the call and spoke to Marianne, their Internet Sales Manager she was fantastic! Very helpful, professional, and one of the most knowledgeable reps I have ever spoken to. I drove to Faulkner Toyota Scion in Harrisburg, PA the next day. In the end, I got exactly what we were looking for, at a better price, with the same 0% financing. They even gave me a better offer for our trade in. I was in and out of their dealership in just a couple of hours to include assessing my trade, doing all of the sales paperwork, and even applying the Xzilon protection. Not to mention they had even applied beautiful pin-stripping to the van at no cost as a thank you for travelling so far to make the purchase. And most importantly, my wife could not be happier! I cannot say enough great things about Faulkner Toyota Scion of Harrisburg, PA, its employees, and their pricing. I have not stopped talking about this purchase and dealer since I finalized the deal and drove away with a great vehicle (2013 Toyota Sienna SE), at a great price! I dont care how far you may have travel, you owe it to yourself to contact Faulkner Toyota Scion and see how they can help you get the car, truck, or van you are looking for! Thank you Marianne Sarcone, John Norris, and Brian Francis!

Andrew Lutzkanin Jr.

Mar 25, 2013

Been with this dealer over 15 years, we are a Toyota Family (4 different Toyota Vehicles), the dealer, service. the trades, the management, and our sales lady Marianne Sarconne are outstanding and above average! We will never leave them. This is a first class dealership!

Greyhound Chauffeur

Mar 8, 2013

My last car purchase from a local competitor (who shall remain unnamed, but the initials are BR) was so excruciatingly painful it took me ten years just to set foot inside another Toyota dealership. This time I went through Costco. Faulkner immediately showed me the cost sheet and we were on our way to purchasing a new Camry hybrid XLE, which I love, love, love! Marianne Sarcone is a great salesperson: responsive, knowledgable and insistent on making sure you are completely happy with your purchase. Thanks to Marianne and Nick, you can bet I won't wait ten years before my next car purchase.

RM

Feb 28, 2013

I researched a 2013 Sienna SE on cars.com and sent an inquiry through the site. About a few weeks later on Feb 26th, I received a quote from Adrian Hennessy for a significantly low price and it stated that I had two days to purchase at that particular price. Well, I emailed and then called several times and finally got a response of "oh it was an error". So, I asked the best price of the vehicle and it was only $3k off MSRP. I was actually going to drive two hours from VA to go up there, but I had a feeling it was sent to get me there versus a truthful quote. I will just say that if you live far away, don't bother believing anything they say or send. They are the opposite of their quote below. "Last but not least, Faulkner Toyota Scion and all of our employees believe and practice our core principle values: Integrity, Honesty, Respect for the Individual, Client Service Excellence, and Community Service."

Ron Livingston

Feb 22, 2013

Having seen their ad on tv with special sales, I went to the Faulkner website to browse. After seeing many cars that peaked my interest, I did my own math and decided I would take a shot at a new car. Let me say that I have had issues in the past and would rather have my teeth pulled than buy a car. I clicked the option to request info. I told them in general what information I wanted and that I did not want a lot of sales talk or hassle. Marianne Sarcone got back to me the next day. When i gave her more information, She replied back immediately with not only what I wanted but at a better price than I could have hoped for!!! When I arrived the Prius was washed and waiting for testing. Marianne took her time showing me all the bells and whistles and made sure I had an understanding of the car since I had not owned anything like a Prius. The paperwork was easy as they do most of it on computer now. As she was reviewing information with us after the test drive, all the financing papers streamed in for our signatures one by one. I got the car I wanted, for the price I wanted, with a great financing rate, dealing with only ONE person!!! LOVE LOVE LOVE!!!! Thank you Faulkner and Marianne for helping me make this happen!!!

Rebecca

Feb 13, 2013

We just leased another Rav4 from Faulkner Toyota. We love the new looks of the 2013 Rav4. Our sales team (Adrian H. and NIck R.) were extremely helpful and professional! They made the whole sales process easy...from turning in our 2010 leased Rav4, to driving away in our 2013 Rav4. Thank you Adrian,Nick, and the Faulkner Toyota Team

Satisfied customer

Jan 24, 2013

I was at the Faulkner Toyota dealership today for recalls for my 2007 Toyota RAV4. There was another recall that I was unaware of. They took care of the both recall issues, and checked my Tire Pressure Monitor Systems (TPMS) and actual tire pressures as well checking the spare tire, since the flat tire light had lighten up. Turns out there was a faulty TPMS on one of the tires, requiring ordering another TPMS. All was taken care of in less than the estimated time given by the service advisor, Nick Rieber. I had also asked Nick for a price quote for replacing all 4 tires. Turns out they have a "buy 3 tires, get 1 tire free" offer. Total price for set of 4 tires was less than price quote from Tire Rack and Jack Williams. This is the place to buy your tires for the lowest price. Will never buy from Jack Williams directly again. Jack Williams advertise on their website ("guaranteed lowest price, period"). I had purchased a set of 4 tires for my BMW the other day from Jack Williams, which cost $1225, incl. mounting and balancing all 4 tires. Nick gave me a quote for the EXACT same tires for $125 dollars less (incl. mounting and balancing and taxes). Went back to Jack Williams with the price quote from Faulkner Toyota and got a refund for the difference. Funny thing is, Jack Williams originally quoted me a price of $1325 !! If I hadn't checked the prices on Tire Rack and got the price quote from Toyota, I would be out $225 on a set of tires !! The saving grace for Jack Williams is that they DID refund me the difference from the quote I got from Nick. Thanks Nick !! :) I will not buy my tires from anywhere else other than Faulkner Toyota. Online scheduling of an appointment is also very convenient, and you can usually find a slot the next day if you need one. Faulkner Toyota, you have earned my business !!

Dirts

Jan 24, 2013

A follow-up from my previous review. They did work with me and programmed my key and did it without carging labor. Thanks!

Disappointed

Dec 30, 2012

Yesterday I called regarding a vehicle posted on the internet inventory. I spoke w/the Internet Sales Manager and clealy and honestly conveyed my circumstances regarding my trade, payment limit and the fact that it is a 2 hour round trip for me to travel to the dealership. If the deal was not in the realm of possibilities, I didn't want to waste my time or gas to go to the dealership. The salesperson advised that they would have to see my car (at no time did he advise that it was impossible). He said that while they were appraising my car, I could test drive the vehicle that we discussed. During the discussion, he was well aware of the specific vehicle as I provided the stock number and he researched same on his computer. I was also told that since it was the end of the month/year, there was a push to move vehicles out. I called later in the day to advise that I was driving to the dealership. When I arrived, I was greeted by another salesperson as the person that I spoke with was the "internet salesperson" (at no time in our discussions did he convey that he would not be helping me. in fact, he told me that he would be waiting). It took only 20 minutes to determine that there was "no way" that I was going to be able to get into the vehicle that we discussed. In fact, that particular vehicle was not available as it was being driven by the parts manager!!! Clearly, the call was just a tease and I feel there was no regard for my wasted time and travel. While there, I conveyed a number of times that I intentionally called to avoid the situation. I could see if there was a chance that my terms could be met, however, it was clear that there was none. It was suggested that I look at much different vehicles that did not have the equipment in my current car. When I conveyed same to the salesperson, the response was an apology followed by "his job (internet sales manager) is to get people in here." We're on the cusp of 2013, I mistakenly thought the days of "getting people in here" were over. I wish that I would've been treated with the same respect/fairness that I conveyed during our telephone conversation.

customer

Dec 27, 2012

My mother in law was in an unfortunate accident right before the holidays. She went to faulkner toyota after they totaled her car. She dealt with a man GREG for days. My husband was cosigning for her so she could get something that she needed. She is 66 years old and takes care of our 10 year old niece. She is retired and and wonderful kind christian woman. She was under the impression that she was being taken care of. They saw my husbands credit score and promised her a van. They went to sign for her Van so she could have her car finally after being without a vehicle for 2 weeks. The dealer GREG with his hands in his pockets and nonchalant attitude walked over. She introduced my husband and said "this is my son we are here to sign for the car".. this man replies with distain... "Your car isnt even totalled... and you are late on your payment..."EXCUSE ME???? thats customer service??THE TRUTH IS... the insurance companies had a laps in paper work and didnt follow through on THEIR part.... They didnt show that her claim came through.. and why would she make her most recent payment on a car that she didnt have anymore and she was waiting on the payment from the insurance company... My mother doesnt get upset... She was crying after the treatment of this man. She didnt ask to be in an accident right before Christmas... She didnt ask to be left without a car before she had to try and go HOME for the holidays... HE COULD HAVE GONE ABOUT IT ANY WAY>>>> BUT HE DIDNT>> he chose to treat this woman like she was some common crimial... AWFUL DO NOT BUY!!!!

Rob Berger

Dec 23, 2012

We leased a vehicle from this dealer nearly five years ago. That experience was a good one and the Rav4 has been a great car in that time. This weekend we went back to the dealer after having visited competitors to understand our post lease options.We were met by Sang, who provided us a consultative experience that, from beginning to end was brilliant. He provided honest answers and worked hard to make certain that we had everything we needed to to make a decision. He earned our business, for sure. Nic also provided exceptionally quick, friendly financing service (rare in my experience) and got us the precise deal we sought. Kudos should be shared with the team. Buyers, I can not more strongly suggest working with Sang and Nic.

Dirts

Dec 13, 2012

I recently bought a 2002 Toyota Sequoia, it only came with one key so I called Faulkner to arrange an appt to get a key programmed. I gave them my info, Vin, etc then went to my appt (over lunch). After waiting 1 hour 20 min I finally walked over to the service center, asking how things were going. I was informed that they did not have a key and they've been trying to get one, but no success. Well, this is why I called in advance, they should've had a key. I received a call from Faulkner a day or 2 later asking if I was pleased with my service, I returned a call saying I was displeased, never heard a thing. Then I wrote a letter to the service manager and , once again, never heard back. Lousy service, lousier customer care!

RICHARD WILLIAMS GOLFER AND HUNTER

Nov 22, 2012

NIC, AT THIS DEALERDHIP IS A PLEASUER TO WORK WITH. HIS THE BEST NEW CAR MANAGER I HAVE EVER WORKED WITH! tHIS IS A GREAT DEALERSHIP TO WORK WITH.

Loyal Toyota fan

Oct 4, 2012

Thanks to Adrian, Maryanne, Christian and several others for a great car buying experience! I contacted Faulkner Toyota after being referred to the dealership by Costco's auto purchase program. As promised, there was no pressure. Adrian was terrific! He was able to locate the car I wanted and the price and incentives seemed quite good. Everyone was very helpful and the process was completely painless.

Scott Kulp

Oct 1, 2012

Very nice salesman, Navarro Wormsley, who knew all the in's and outs of the prius. The price was worked out to our satisfaction and we're very glad we made the deal

Andy

Sep 24, 2012

We are a four car Toyota family. We have been buying new cars on trade for over ten years. We have all our maintenance done at this dealership. The trade in deals, the customer treatment, and the service is outstanding.

Krish

Aug 29, 2012

Nice customer waiting lounge while cars in service. Lots of choices to buy new, used and certified vehicles. Very nice and clean place. I will always buy vehicles for me and my family fromFaulkner Toyota.

Minivan Mom

Apr 25, 2012

Recently bought a new vehicle from Faulkner Toyota. Salesman was not pushy at all which was appreciated. Got a great deal which other dealerships in the area couldn't come close to when we compared.

RichO

Apr 23, 2012

I have bought three vehicles that I've found on Cars.com. It seems to be the most user-friendly web-site to find what I'm looking for. Most recently I found a Kia Soul on the site for my wife. Thanks to Cars.com, I believe I found the absolute best deal at Faulkner Toyota/Scion in Harrisburg. We set up an appointment through Cars.com and when we arrived our car was sitting out front ready for us to test drive. The buying process was hassle free. We are very pleased with our purchase.

Frank

Mar 20, 2012

I could not find a Toyota Prius V that I was looking for locally so I used the Costco auto buying service that recommended Faulkner as the closer dealer to me--an hour drive for me. The trip was well worth it for the salesmen are very friendly and efficient, I obtained a very reasonable no haggle price for the vehicle, and completed the auto buying process in less than 45 minutes. I highly recommend the Faulkner dealership in Harrisburg PA.

Maggie

Mar 12, 2012

I was always pleased with service and quality of repairs. I bought my car in 2006 and serviced in Harrisburg from the beginning. Nice, friendly and very helpful staff makes visit so much pleasant and waiting time so much shorter. Special thanks to Ryan England for professional help and friendly atmosphere. Thank you.

sliv320

Feb 23, 2012

My husband and I just bought a 07 Nissan Xterra Off Road from John Daniels at Faulkner Toyota and we couldn't be happier. The whole process was a dream. We knew what we wanted and didn't feel pressured to look at something we weren't interested in. John truly cares about his customers and I will definitely buy our next car from him in the future.

Air Force Guy

Feb 19, 2012

After shopping around many dealerships around central pa, this dealership had the best price on new vehicles and the best price for my trade (by far) I am keeping the paperwork from the other dealerships as a reminder for the next time I am in the market for a new vehicle, if you give these guys a chance I would bet they will have the best price.

Camry Buyer

Jan 8, 2012

I had a good experience when I bought my 2008 Camry from John Norris and have had as good of experience Friday as I did 4 years ago. Marianne Sarcone is a very honest and enjoys what she does. I was very comfortable with her and never felt I was being fooled. Experience I've had with the Service Dept. has been as good and they are very courteous and honest.

vinny

Dec 17, 2011

very knowledgeable and friendly staff. Will definitely be back.

not easily impressed

Dec 8, 2011

I purchased a new RAV4 in early December. This is a very low key, but amazingly customer service focused dealership. They aren't the largest at this location, but I think that is an advantage to the buyer. I highly recommend them as they are competitive and great to work with. The sales manager himself found boxes to help me transfer items fron my old car. I'm very impressed with the management and all the employees!

coin collector

Nov 26, 2011

Everything was done correctly in the time period. The service department was very friendly and helpful.

New Prius Owner

Nov 19, 2011

Great friendly dealership from the time of initial email correspondence to final purchase. Christian and Ryan were great and upfront about the Prius and helped me stay within my financing needs as well as upfront about offering a trade-in value for my older car above other dealers I visited. A comfortable, friendly environment and very accommodating in the sales process. Although other dealerships may list my specific vehicle combination with a lower price offered on Cars.com, I believe I still received a good deal through the trade in and have no complaints about the entire process. Thumbs up and I will definitely be back when needing a new vehicle.

Lady Driver

Nov 11, 2011

I would not take my 2003 Highlander any other place except this place. Always courteous and consumer friendly.

DARLA

Oct 30, 2011

Had to bring my honda in for this recall on the "2010" CR-V'S. HAD TO WAIT NO TIME AT ALL !!!!!

Cynthia

Oct 24, 2011

It seems that anytime some thing just happens to go wrong with my Toyota Echo, the guys at Faulkner never fail to get me in right away! Thankfully this happens rarely--but they have been so good to take care of my car right then and there!

Camry SE Lover

Oct 16, 2011

As usual, I present at Faulkner to have my 2010 Camry SE regularly serviced. Everyone is friendly, punctual with the time of the process, and is friendly upon departure. My 2010 Camry SE is the second car that have have purchased from Faulkner Toyota. We love the dealership and ecpecially the service department!

Ronomania

Oct 14, 2011

Maryanne and Nick were very helpful during the being process. Great pricing and good after sales service. Would recommend this dealer to anyone.

Flagger

Oct 14, 2011

All service and warranty work have been done well. One thing I really appreciate is that they always wash my car when work is completed.

Michal

Oct 14, 2011

Other companies should take lessons from your customer service department. They are great!

Avalon lover

Oct 14, 2011

I'm a happy customer. I have always been given excellent service and kept current with all maintenance needs/requirements to keep my car in excellent condition.

Jarhead

Oct 14, 2011

I switched from another local Toyota dealership a few years ago and have not gone back. Always easy to schedule appointments, the work is great, and they make accomodations to get you out as quickly as possible.

John O

Oct 14, 2011

Great service. Friendly people. I come here often to get vehicles serviced and never experienced any issues.

soulbro63

Sep 12, 2011

The sales staff was very friendly and helpful. The service staff was also very knowledgeable about some of the more technical questions that I had. I would and will buy there again.