Used Cars for Sale at Fiat Of Westbury in Westbury, NY

JD

John D

Nov 24, 2016

Bought a Fiat Sport here last weekend, after an unfortunate experience at the Fiat of Manhattan dealership. I highly recommend this dealership - absolutely no sales games.

YV

Yorktown, VA

Nov 19, 2016

My story starts with 8 months of working with Ms Millie Snyder, Fiat Sales Leader for Pomoco Chrysler- FIAT in Newport News, VA. I live in Yorktown, VA. Once the 124 Spider was announced, I wanted one as I had owned the Spider while stationed overseas in Germany in 1977. It was a great car - but production stopped in 1982. Millie called when each of the THREE 2017 Spiders they were allotted arrived and I drove two of them. That experience and the reviews from Car & Driver / Consumer Report convinced me. However, when we chose what we wanted, Pomoco said it would be 5-7 months before my car would be delivered to VA. So, I went to the FIAT USA web site - and was amazed that I could search the "on the lot" inventory of every Fiat dealer in America. Applying all of the site filters, I found the Spider Lusso with the color, interior, and option package we wanted. 2 POPPED up. The second one was in Pascagoula, Mississippi----so I called Westbury Fiat. They has 7 on the lot waiting for sale. It was Veteran's Day -- but THEY were open. Ms. Cammy Mezrahi dealt with all of my questions, requests for cell phone pictures of the odometer, and customer negotiation shenanigans in a most professional and genuine fashion. I flew into Islip. Long Island and picked up our Spider 3 days later. That was essentially cheaper than having it shipped to VA. THAT WAS CONTEXT. Here is the review:When I arrived at Westbury Fiat in the afternoon on 16 Nov 16, Cammy, Ms Debra Javaherian, and Colin Michie were ready !!!!! The new car was completely prepped, had a full tank of premium fuel, and a table was prepared with all of the paperwork to quickly execute the sale. Ms. Mezrahi did an incredible job of orienting me to the 2017 Spider----- as it was a bit different that my 1977 version. Both Colin and Debra were involved as an out of state deal required running paperwork to the Company Hqs. for verification (off-site). 2 hours after I arrived, I was headed to my hotel in Westbury in anticipation of driving my new Spider home the next day (423 miles) . Hardest part of this transaction ---the Verrazano Narrows bridge at 5:30 a.m. I paid a little over $31K for this wonderful car, but $16 for a really bad driving experience is something I will remember for a long time.The car performed well on "it's break-in drive". Oh, by the way, POMOCO Fiat comped me the VA state inspection and assigned me to it's Spider team the next day after my return. GT - Yorktown VA

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TrebliGJD

Oct 24, 2016

My overall experience buying a used car from this dealership was excellent. Colin was friendly and easy to work with from the initial test drive through negotiating the entire deal (trade-in value, final price, registration transfer, etc). The financing aspect was handled at another location down the road at the large Jeep-Chrysler-Dodge dealership (as FIAT owns them), and this was much more impersonal and like an assembly-line; the guy there was really pushing their extended warranty and was making up some crazy sales pitches. If you've ever financed at a dealership though, that is to be expected. Their service center is great though - a few weeks into owning my car I noticed a noise from a wheel; they fixed the issue at no cost (still under warranty), and were very friendly and efficient - they also have a shuttle and loaner cars, which is nice. The free yearly inspections for life of ownership and oil changes at the dealership are a very nice addition. With all of that being said, I would definitely consider buying another vehicle at FIAT of Westbury.

TM

Tom M.

Oct 16, 2016

I have purchased many cars from various dealerships, this experience was a really good one. The sales staff and manager I dealt with were really nice and knowledgeable. More importantly I really love the 500x , this is a really nice car. Bravo!!!!!

CG

car guy Q tip

Oct 1, 2016

I am 65 years old and have run a wholesale/retail business that has been in the family for 80 years. I know what it takes to keep customers coming back time and time again. Treat them fairly, don't rush them and don't talk to them like they're stupid. It's not just the sale you make today but the way customers feel about buying from you again and again. I came into your dealership to buy a little "grocery getter" with no thought of selling or trading my baby. (2009 Cadillac CTS-V 556HP) The atmosphere was relaxed, I picked out my car, was ready to write a check when I was asked if I wanted to trade my "V". I said no. Mike then asked do you want to sell it? I scoffed. What do you want to pay?, "I asked". Well after 7 years I was offered a deal I could not refuse. Go here last and see Colin or Mike or go to Westbury Jeep. Tommy was the closer there. I never had such a good time spending money.

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Lovemycar23

Aug 24, 2016

From the greeting, test drive, and financing process Cammy provided the best possible customer service I ever received purchasing a car. She was informative, knew the product, and made me feel like I was part of the family. I will be back again and I would suggest anyone looking to buy a fiat to stop by and see her first!

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Amsy55

Aug 17, 2016

NIGHTMARE TIME with this dealership and the service department. I purchased a 2012 Fiat on 6/16/2016 that did nothing but stall from day one. The day after I purchased I was stuck on the belt parkway when the car just stopped. I took it to service had it repaired while I waited and was told it was a thermostat it would be fine. On the 3rd of July it stalled again and 3 more times after that. I brought the car in after the holiday weekend, they had the car in service for 1 month. As soon as I got it back it stalled while driving again. This was August 5th No one would return my calls that day. I got the car restarted and drove straight to the dealership and asked to turn the car in. I was not angry at the dealer or service at the time because I knew they were trying. I picked out a brand new 2016 Fiat 500 Sport. The process of exchanging the car was complicated, I was running the numbers at home and they were not adding up. After speaking to Anthony in finance the next morning I was informed that I would be taking a 1,700.00 loss. he actually told me that they were loosing money on the deal and I had to do the same. I went ballistic. They wanted to charge me all the regular fees... they even charged me 10 dollars for the gas in the new car. In the end I took a loss of $176.00 but what was I to do .... I needed a car and I was stuck with a lemon. By 1PM on Saturday August 6th they had been emailed or faxed all of the paperwork needed for the transfer. I arrived at the the dealership at 2:15 with the old car as I pulled in the break pedal fell off the car. I was immediately told there was a backup in billing and I would have to wait. 2 hours went by I requested updates and was told a half hour every time. when the paperwork arrived the numbers were wrong. I had to wait again for the new paperwork. I had to hear complaints of how people needed to go home and no one seemed to give a fiddlers fart that I was in excruciating pain from my spinal disease. (which is the reason i purchased a new car for the heated seats) Finally everything was given to me and we drove off. at 5:45 AND GUESS WHAT MY HEATED SEATS DIDIN'T WORK! After I was made to take a financial loss for the 2012 Fiat ....they never offed me a dollar off the new car.... never offed me a service to feel better about this purchase .....I was never offered an upgrade of any kind just get out! Here is a brand new car with broken heated seats. I was so disgusted Service is closed on Sunday and I was so hot under the collar, I just ignored the problem Monday and went to work. Two days later I was sent a survey from them when I gave a bad review, customer relations called me and said please get the seats fixed. We are seeing what else can be done for you to make you feel better about your purchase... so I dropped off the car at service after trying to call and make an appointment for 2 days and getting no response back, they were annoyed that I just arrived and wanted to make me an appointment to bring the car back again. I informed them that I had been upgraded to customer relations so the very nice woman at service took pity on me and gave me a loner with heated seats. the loner was filthy and I had to take it to a car wash and have it cleaned it was filled with water bottles papers garbage from lunch and smelled like a garbage can. That was Friday 8/12/16 six days after my purchase of the new car ....as of today 8/17/2016 service has not yet looked at me car.... I was not given any type of priority to make me feel in any way that I was important to the Fiat family..... I just have been told they are getting to it but they are busy. The only bright spot in their whole experience is Stephon at service he does check in with me although his hands I feel are tied. Shame on me for wanting to drive my new car and enjoy it... Oh and to not pay more for it than anyone else would have.

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Jay

Aug 1, 2016

I had a misunderstanding with the salesman and the manager, Michael, was very helpful when selling the vehicle. I recant my previous review and the rest of the purchasing process was adequate.

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Jay

Jul 24, 2016

Colin was the used car salesman. He was rude and took for us to go in and look for him to hep us even after we had an appointment. Car was dirty when we arrived and had gash in the tire that he got defensive about it when asked. He was not knowledgeable about the vehicle and claimed that it was going to auction the next morning. When we tried to make a deal, he seemed aloof to the fact that we wanted to buy the car. Will not suggest going to this dealership to buy a used vehicle.

X

xlr8also

Feb 10, 2016

The purchase on my Fiat 500X could not have gone smoother thanks to Fiat of Westbury. From the test drive to the trade-in all was handled in a low pressure, no games atmosphere. Debra is very knowlegable of all the things I needed to know to make my decision. Colin was very helpful with the logistics. I will be sure to send family and friends here.

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jupiter4studio

Feb 9, 2016

This was the best experience ever. We emailed beforehand to make an appointment, and ask any questions we had. We went into the studio earlier in the week and met with Cammy. We couldn't stay long but we wanted to get a general idea of what the car looked like, if it was big enough, if we would fall in love... and we did. The Fiat 500x is beautiful. Later in the week we contacted the internet sales team a few times with some questions and only once did they connect me to the studio because it was a question that they couldn't answer. Cammy called me back to answer all my questions within seconds of ending my chat.We had a lease that was about to expire from Westbury Jeep. We love their service department and their location and hours have been invaluable to us. So once we found out that Westbury Fiat is a sister to our Westbury family, we were already sold! When you enter the studio-- you realize why it's not called a dealership... the atmosphere is extremely cozy and intimate. Not at all like the bright high ceilings and freezing temps at other places. They don't have an attendant at the front desk when you walk in. You walk in and are immediately greeted by the sales team. We sipped on espresso as we browsed their collection options. It was perfection.Cammy and Debra are a great team. You can see the passion for what they do and are more than accommodating- they go out of their way for the customer. Debra spent a Sunday afternoon with us-- she helped us find the right model for us (which was perhaps the biggest challenge of all. The following day she had gone out of her way to get us the car we wanted in a day's time. We managed to do a lot from over the phone and by email which was great! Mike Mineo was also a key player to getting the car we wanted at the price we needed without any hidden fees and we are more than grateful. We have been bragging about the sales team and the price of this Fiat for the past week and we already have some friends and family planning their visit to the studio this month.We are not new to the car buying process-- and we can say with most certainty that this was literally the easiest process EVER!! We pick up the car today at 5pm.Thank you Westbury Fiat for being so awesome.

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fiat2013

Dec 8, 2015

Had made appointment with back and forth talks on the phone with internet sales person David. Till the last day he said the vehicle is available and i can come down to check the Fiat. Before leaving i called him and he said Yes the vehicle is available for sale. Drove 2 hrs with the family and when we reached there another sales Person Collins said the car was sold and someone took it off the lot this morning before 10am. I told him i spoke to David at 11.00 am and he told me to come down to check the car. Well Mr Collin said David doesnt work at this location( guess they have more than a few location in their dreams) also Collins told me he sold the car this morning and David doesn know about it. When i relayed the message to David he said why dont i look at other cars, I spent 2 hrs driving one way and left within 5 mins, i didnt want anything to do with the Bunch of Liars and their shady Tactics. Typical bait and switch that you wouldnt expect from an authorised Fiat dealer, but they are an exception. I would go with the Manhattan fiat dealer or any other dealer than this one. Before buying the car i had such an nasty experience and after the purchase i am sure they wouldn't even bother with the after service.STAY AWAY FROM SUCH DEALERSHIP UNLESS YOU WANT TO FOOLISHLY WASTE YOUR TIME AND EXPEREINCE REMORSE IN FUTURE.

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carguy202

Dec 3, 2015

Had a good experience. Debra was straightforward with pricing and there was no pressure or gimmicks. They had manual transmission cars in stock which was great.

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Rlzammito

Nov 14, 2015

Loved my experience with this dealership. Just bought a new car for the first time with my husband and they were extremely accommodating and thorough. They were willing to work with us on price and were not pushy at all.

AF

Amy Fiore

Nov 14, 2015

I purchased a 2013 Honda CR V from Westbury Fiat today. Buying a car has always been like getting a Root Canal from the dentist but not today. The crew at Westbury Fiat made the experience friendly and pleasurable. They were honest in their dealings with me and made me feel special. From Mike Mineo-Narducci, the General Sales Mgr to Fiat Specialists Cammy Mezrahi and Debra Javaherian and of course Colin Michie, the Fiat Specialist that took us through the process and made sure we were happy and taken care of. Matt McNally was our Credit Manager. He was prepared, knowledgable and had us on our way in no time. Even on a busy Saturday everyone made time for us. I recommend anyone shopping for a new or pre-owned car to call my friends at Westbury Fiat and their sister store Westbury Chrysler, Jeep, Dodge, Ram before looking anywhere else.

RZ

Rebecca zammito

Nov 14, 2015

Great experience, easy to work with! Worked with Colin and Debra. Just bought a car for the first time and they made everything simple and easy to understand. Will definitely recommend this place to friends and family!

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Dlcl17

Oct 17, 2015

Westbury Fiat Service has the BEST advisors & technicians. A HUGE thank you to Kelly Cooper, service advisor, she is a grade above all the others!! Bravo!

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Reenie17

Oct 15, 2015

After spending a month at Browns Fiat .... With two condescending men who could not find me a fiat 500 sport with a manual transmission..I was in total frustration.... I gave Fiat of Westbury a call.. I spoke with Cammy who was up front and honest...she told me that she could have me in the car I wanted in a week... So I went the next day to Westbury Fait... And what a pleasure it was .... Cammy and Deb worked together to find me the car I wanted....they actually called me and kept me in the loop while hunting for car....I was in my car in a week!! I highly recommend Fiat of Westbury , they should be very proud of there staff ... Who care about there coustomers, and do everything to make buying a car good experience... If your looking for a Fiat go to westbury!!

SS

Susan Savic

Oct 13, 2015

The staff at Fiat of Westbury was amazing! Cammy and Deb were very personable and knowledgeable!! Thank you ladies!! I went home with an amazing car and got a pretty awesome deal! Very happy!!

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Ednormanj

Oct 11, 2015

I just traded in my 2012 for a new 2015 fiat and I have to say the experience was a great one. The manager mike and the salesperson Debra reviewed everything, had a great knowledge of their cars, and went out of their way providing excellent service

R&

Ron & Laura A.

Sep 16, 2015

This is the second car we purchased from Fiat of Westbury and could not be happier with our experience. Of course we said that 2 1/2 years ago with our first purchase, but every time we go there, we feel more and more like family instead of a customer. Mike Mineo and Colin Michie made our trade-in, financing and the delivery of our new vehicle seamless. Next time we are there, and there will be a next time, we are convinced that will be our happiest experience, at least until our next time. Also, Domenick in service is always responsive to your needs, even if it is only questions.

R&

Ron & Laura A.

Sep 16, 2015

This is the second car we purchased from Fiat of Westbury and could not be happier with our experience. Of course we said that 2 1/2 years ago with our first purchase, but every time we go there, we feel more and more like family instead of a customer. Mike Mineo and Colin Michie made our trade-in, financing and the delivery of our new vehicle seamless. Next time we are there, and there will be a next time, we are convinced that will be our happiest experience, at least until our next time. Also, Domenick in service is always responsive to your needs, even if it is only questions.

K

Knitgirl

Sep 11, 2015

My service advisor Michele Spencer was very professional. I was provided with a loaner and she kept me updated . The service that I was provided was great.

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ace1287

Sep 10, 2015

The staff at Westbury Fiat is wonderful. They met my every need and worked with me financially to afford my new car. From the manager (Mike) to the sales reps (Debra and Cammie) everyone at the dealership was welcoming and always on the same page. The process of my lease was quick and without any added pressure. They also serve a grew expresso. I love my new Fiat and highly recommend a visit to the Westbury store.

R

RXTurbo7man

Aug 31, 2015

Called today to have my son's 2012 Fiat Sport, under warranty, brought in for a check engine light condition. Was told they couldn't take me till 9/21/15, a 3 week wait for an appointment and, on top of it, was told they were doing me a favor, as the car wasn't purchased there and they weren't really taking new customers. I've never had a dealer tell me they weren't taking new customers. Is this Fiat customer service, or is it only Westbury's? I won't even get into the woman who took my call's customer service attitude; "we're very busy", as if they're doing me a favor. Have been driving for 43 years, owned numerous new cars, presently have 5 in my name, and never had to wait 3 weeks for a dealer appointment. A Jeep Cherokee was on a short list of cars for my wife, not now it's not.

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dasupabear

Aug 27, 2015

After having an awful experience with STAR Fiat, i turned to Westbury Fiat for help with my new vehicle.Cammy and Mike were very helpful and courteous. I highly recommend this dealership.

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zil830

Aug 20, 2015

I love my car! I had a horrible experience at Star Fiat so i went to Westbury to look at the car i wanted, Cammy was great! i purchased my car from her and i could not be happier.

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LouLou602

Aug 19, 2015

I purchased my car end of July, 2015 and I just love it! I shopped around for other makes and models but nothing really impressed me until I saw the new Fiat 500X at this dealership. I was pleasantly surprised with the body/technology in this new model. It was a huge decision for me to make such a big purchase but the staff, Cammy and Debra were great people to work with. They were very professional and reassuring and patient with me. They made the experience very pleasant, I would recommend this dealership to anyone looking to buy a "hot" car!

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applegene

Aug 11, 2015

I am very happy with my Fiat 500X Purchase and would highly recommend Fiat of Westbury to anyone looking to purchase a vehicle. Overall a very positive experience. Debra and the Fiat Crew are very professionals and made my purchase comfortable and stress free.

A

applegene

Aug 11, 2015

I was searching for something different, thought about Fiat and I came to this dealer. I was really amazed to see how these guys attend their customer. especially Debra, she is an excellent salesperson. Thanks for everything and for making my experience a very pleasant one!!

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JEFF924

Aug 4, 2015

I was looking for a second car and noticed the Chrysler out front on my way home from work. Colin was very knowledgeable about the vehicle and explained everything well. He went over all the paperwork line by line. When I picked up the vehicle Cammy went over the whole car with me and had me sign the documents. Everything went very smooth and there were no surprises on delivery. If you want a no pressure relaxed atmosphere shop here.

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lisavrod

Jun 24, 2015

My husband and I made this dealer our first stop this past Saturday (June 20th) in our search for a used Subaru Forester, which they happened to have one of in stock. We'd read their good reviews on this website and, unlike other dealers we were looking into, they did not seem to have been written by employees of the dealer. So, we went in, intending fully to carry on and visit at least one other dealer which had the same model & year we were looking into. However, in dealing with the manager, Matthew, we were very pleased with our test drive & review of the car. We found him to be knowledgeable, honest & friendly so we decided to take the next step and have them appraise our trade-in. Matthew's appraisal was again honest & fair and met our hopes for the trade-in without the typical dealer haggling & hassling--we'd looked into the KBB value ahead of time & felt that he gave a fair assessment on the basis of that. We were really very happy that our interaction with him was quick as we don't love car shopping and didn't want to devote our entire Saturday to it (not to mention I'm 6 months pregnant and just wanted to get things done!)-- but we certainly didn't feel rushed either--he took the time to answer all of our questions & gave us space when it was needed to discuss our options. Should you need a little more guidance/questions answered throughout the process, I am confident you would get that here--no one at this dealer comes off as the stereotype of a dealer trying to swindle you or rush you into a decision. After the appraisal, we decided to take the plunge and get a financing offer--we went to the Westbury Jeep dealer down the road for this (owned by the same person/company) and dealt with Jim Ganga. Jim was very polite & helpful. My husband and I don't have the stellar credit we once did & Jim took care of our financing within an hour, got us a very reasonable and fair loan and didn't make us feel uncomfortable because our credit wasn't perfect. Once all was said and done, we needed to give Jim a little extra paperwork so we didn't pick our car up until Tuesday (6.23) but, had we had everything, they had been prepared to deliver the car to us on Sunday by noon when we finished our interaction with them on Saturday at about 2 PM. All in all, we got to the dealer at about 10 AM and were essentially done by 2 PM--we have our car and couldn't be happier with the customer service and product provided. When we're ready for another car, we will go back! So, if you're hesitant about heading in to this dealer--please don't be, they are outstanding and I am confident that they will help get you into the car you're looking for as well! Thank you to everyone at this dealer, such a great experience!

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Patesaint

Jun 22, 2015

I originally bought a FIAT with this dealer in 2012. They were fantastic then, and continue to be wonderful now. I returned and purchased another FIAT. Thank you to Debra, Cammy, Matthew and the other staff for being so welcoming and consistent!

J

joshp

Jun 19, 2015

the team at fiat of Westbury is fantastic. They get you processed immediately and in a friendly professional manner. I was assigned to a service rep named Kelly Cooper who was great to work with. She got me into service quickly and followed up to make sure the job was done quickly. They solved the problem I was having quickly and expertly.

C

Chiara_Belleharbor

Jun 1, 2015

I was pretty nervous about buying my car but Deb and Cami at Fiat made it easy, enjoyable and fun! I'd buy another one straight away if I could!!they never pushed me towards making the purchase but were gracious and professional when it came to giving me a price and explaining all the fees. Deb went over the features of the car with me and made sure I was 100% comfortable driving it.All in all a great experience.

LW

Liam Walker,

May 20, 2015

I was searching for someone who can service my old Fiat and i came to this dealer. I was really amazed to see how these guys attend their customer. Thanks for everything and making my old Fiat like a new one!!

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frantastic

May 8, 2015

Cammi and Matthew were exceptional.They were so professional and informative. I would go back again and again. no BS just the real thing! They were friendly and didn't put any pressure on you.

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franklinsnyder

May 2, 2015

I have nothing but positive things to say about the entire staff of Fiat of Westbury. I visited many dealerships looking for the right used car and this was the only one where I felt like I was treated not only fairly, but like a real person! I got a great deal on a used Honda that I'm totally in love with. Colin was super knowledgeable, friendly, and patient while I made what was for me, a very major purchase. I highly recommend this dealership to anyone looking for a new or used car. Thanks guys! -Eli

M

myfiat1957

Apr 17, 2015

The place to go for your Fiat. Thorough and professional staff. They will go above and beyond to satisfy customer's needs. Just ask want you want.

S

sharmin

Feb 28, 2015

THIS IS THE BEST DEALERSHIP I'VE EVER BEEN TO SPECIALLY IN NYC THIS IS THE ONLY DEALERSHIP THAT DOES NOT DECEIVE THEIR CUSTOMER WITH THE CAR PRICING OVERALL!! THE MANAGER "MATTHEW IS A AMAZING GUY AND VERY HELP FULL HE WORKED WITH US VERY WELL AND DEBBY IS A VERY SWEET LADY VERY HELP FULL !! ANYONE WHO IS LOOKING FOR BUYING A CAR WITH BAD-CREDIT I WOULD RECOMMEND YOU TO GO TO THIS DEALERSHIP THEY'LL WORK OUT WITH YOU.YOU WON'T COME BACK EMPTY HANDED AND THEY DO NOT RIP THE CUSTOMER'S OUT LIKE THE OTHER DEALER'S !!!THIS DEALERSHIP 100% WILL GO FOR THE EXTRA MILE TO HELP THEIR CUSTOMER WITH THEIR NEED'S AND WANT'S AND VERY PLEASANT ALSO VERY FRIENDLY DEALERSHIP IN THE WHOLE ENTIRE NEW YORK STATE!!!

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eddier51

Feb 17, 2015

A totally stress free experience. Professional and knowledgeable staff who go the extra mile to find you what you want at the price you want.

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LW

Dec 17, 2014

The team at Fiat of Westbury was as knowledgeable and as professional as it gets. The showroom was clean and inviting. All the little cars were proudly displayed both inside the showroom and outside in the lot. You can take a hassle-free, stress-free test drive in their pleasant little neighborhood without getting on the highway. That was a big plus for me as I haven't driven a car since 1986!! My Fiat 500 Sport is the best little car and everything I hoped it would be. And the entire experience was even better than I expected. Thank you for helping me get back on the road with a reliable little car that I can park anywhere. (another plus these days) :)

LO

LW-back on the road since 1986 !!!

Dec 17, 2014

hank you for all your help with leasing our new Fiat 500 Sport. We found the showroom to be clean and pleasant, the lot orderly, and the cannoli's yummy! It was an absolute pleasure dealing with the Fiat of Westbury Team. They answered each and every question we had. Youve shown us that there are still people who take the time to know their brand and do their job with professionalism and enthusiasm. I love my new little car.

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IMAWSOME

Nov 19, 2014

Best dealership I've ever been to. Cammy, Deb, & Matthew were very amazing. Had such a great experience all around when I was in the process of purchasing the Fiat 500 Abarth. Very pleased to make my purchase through them! Will be stopping by to say hello to all of them from time to time. THANKS AGAIN!!

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MrViktahhhh

Nov 18, 2014

Best dealership I've ever been to. Cammy, Deb, & Matthew were very amazing & helpful. Glad I purchased my Fiat 500 Abarth through them. Will be stopping in to say hello from time to time. THANKS AGAIN!! :)

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enchanter

Oct 24, 2014

Purchased a used Kia Sorento. Was very impressed with salespersons knowledge of the vehicle. Again I was purchasing a Kia at a Fiat dealer. Process was pleasant. I financed vehicle at dealership. Finance rep, Sera, explained all my options and was very helpful.

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SVO23

Oct 24, 2014

Cammie, Debra, and Matthew were all a pleasure to deal with. This is my second FIAT and I hope to get a Alfa Romeo in the future!

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yurycka82

Sep 26, 2014

I purchased my Fiat 500 two days ago. I had been in the market for a small car for a while so I had visited Fiat of Westbury during Labor day weekend. That day I was helped by Michael. Clearly everybody was super busy, but still he took his time to do a test drive and did not rush me even though I told him from the get-go that I was not going to buy the car right away because I still had other test drives for other cars. He was very kind, polite, and did not pressure me at all. A couple of weeks later out of the whim, I woke up and decided to go back and purchase my new Fiat! I showed up and told the sales lady (Debra)I wanted to take the car that day, she looked super surprised, but nevertheless she took her time to help me get my car the same day. I am very happy with the experience. Everyone there is very nice, but what appreciate the most is that they do not resort to the old tricks most dealers use of "let me get my manager" and things like that. They are straight forward, and I totally loved that.The one thing I can "complain" about is the fact that their finance department is in a different building so we had to go back and forth a couple of times.... not that it is a big deal though.

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fchoo

Sep 7, 2014

Very friendly environment! I never feel any pressure from the sale. They answer all my question and everything i needed to know! Fiat is one big family!

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zeeone900

Aug 28, 2014

I have never written a review before this one, but wanted to acknowledge the great experiance I had at westbury fiat service. I would like to single out Lisa Boncich who handled my service after a collision, that caused mechanical problems. She went above and beyond ,and handled everything for me. She dealt with the collision shop and insurance company. I was kept up to date with every aspect of the job. I would also like to thank Michelle ,who arranged for a loaner car after my rental needed to be returned. I can say with confidence that I will always use this service center for any work I need done, they are really great!

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scal24

Aug 22, 2014

I wanted a 500 since they came to the states in 2011. I finally stopped in and was helped by Colin M. He was very friendly and helpful and answered all my questions over the next few days. He never made me feel pressured and I decided on a 2013 Sport. The Manager Matthew F. was also very helpful and accommodating. I have to mention Debra and Cammy who were also very friendly.

FF

Franco from Brooklyn

Aug 3, 2014

Really nice people applied no pressure and were very patient with me. Fiat calls their dealerships studios but this is kind of like an espresso bar that sells cool Italian cars. Needless to say I took advantage of coffee and wound up leaving with a brand new forest green FIAT 500L. They gave me a fair value for my trade in of a Ford Focus Hatchback and provided painless financing and treated me with respect even like family. Even after the purchase they were sure to follow and make sure everything is OK. I would recommend them strongly. As a salesman myself I can kind of sense when I am being snowed but these people are sincere. Buy with confidence!

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Jade8

Jul 29, 2014

I was in the market for a FIAT and found exactly what I was looking for. I was treated respectfully and given what I consider was an excellent deal. Colin was polite and friendly, no pressure, and very informative.

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Rocco55

Jul 23, 2014

The sales force was great. They answer all my questions.they really try to help me in my car, there try to check off all my needs and wants.

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frank.missone

Jul 16, 2014

My experience with this dealership started just over 3 years ago when I road tested the smaller Cinquacento with Cammy. Although I found a car a bit underpowered for my needs, I really like the dealership ad the way I was treated. I opted for a Ford Focus hatchback instead but that is a review for another day.3 years 1 month and 47,000 miles later I returned to purchase the new Fiat 500L which I saw quite a few of on a recent trip to Northern Italy. I read and watched the reviews on this car which are admittedly mixed (the American automotive press does not always appreciate Euro-funky quirkiness. Colin gave me a test drive, courtiously answered all my questions and concerns and gave me a price quote. He introduced me to his boss Matthew who was quiet kind enough to hold a beautiful Bosco Verde Lounge model with a panoramic sunroof and even make me they a couple of espressos! I left a small deposit which was not requested but I wanted to leave something to show my commitment and returned a few weeks later once I had obtained the lien release from Valley National Bank. Matthew appraised my car an d gave me a fair trade in price even though my car was somewhat beat up. He introduced me to Debbie who brought me over to Sara the Finance lady in the main Chrysler Building up the block both ladies worked feverishly with my insurance personto get the transaction done on a Friday afternoon when I know people wanted to leave. After a couple more espresso I was driving home my brand new Fiat 500 L. It was a very pleasant friendly and professional experience.

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jjs500L

Jul 12, 2014

it was the best and most memorable car buying experience i have ever had.the sales team worked so hard in making my purchase and delivery better then ever. the entire sales staff debra, cammy, colin matt and sera made my experience enjoyable and very pleasant. they were the most down to earth staff i have ever met. no pushing to make a purchase just honest and very helpful. all other staff and dealerships should take lessons from them. thanks again to all the staff at westbury fiat.

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adidush27

Jul 9, 2014

An enjoyable experience. A good product, at a good price. Debbie(Debra Javaherian) has a great knowledge about the vehicle. Great transparency. Dealership has a good team spirit. My car has performed better than expected. I hope this continues.Thanks a lot.

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instantdoug

Jul 5, 2014

debbie and cammy were the most honest and helpful sales people i have ever encountered in car buying. they seemed almost too good to be true--but they were real and after picking up my new 500c abarth today, i am still marveling at their professionalism and friendliness. sincere people in the car business; amazing but true. doug ralston greenwich ct

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gcergol

Jul 2, 2014

Pleasant without the hard sell techniques of many dealerships. Debra was thorough and cared about making the deal worthwhile. Follow-up and walk-through were timely and equally as thorough.

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rocconyone

Jun 24, 2014

easiest buying experience ever,very friendly and most certain knowledgeable.the staff were very up forward with me and the credit process was simple and easy

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Lorinap28

Jun 20, 2014

Very informative and efficient sales staff easy to speak with and no pressure which was great answered all my questions and had the car ready plates insurance and all in one day

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mcqclan

Jun 16, 2014

Loved this Dealer. Great Experience. First appointment included test drive, walk around looking at car inventory, price discussions - all in about an hour. I liked that the salespersons were women - never saw that before. Liked that they worked as a team so you never worried about not having someone to call who knew your transaction details. Had to drop off lease car and pick up new Fiat in the same day. Sales Rep offered to pick me up at the old dealer. Nice gesture.

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CCice

Jun 14, 2014

My experience was great! Walked in and got a great deal for the car I wanted. Fast and easy! I would go back again and recommend others.

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FabioGhirardello

Jun 2, 2014

I am a happy new owner of a new FIAT 500L and I'm very satisfied I bought it at Fiat of Westbury. Fiat of Westbury looks more like a shop than a dealership: it's very neat and clean, it's well designed and the team is very welcoming - you can also get a nice espresso coffee by the way, as they've a bar! When I visit a dealership I go prepared and already know what's to know about a car: to understand if the sales agent is actually useful, I ask tricky questions to which I already know the answer. Sometimes you find sales agents they don't do their homework, but I was very pleased to have in Debra a very knowledgeable and prepared professional. One more thing that is very important: the dealership group (they also sell Chrysler, Dodge, Jeep, Ford and Suburu) offers a very attractive program (the 'VIP' program) where you get free for life NYS inspection, oil and filter change, a shuttle service/auto loaner and rescue service. The service area is not at Fiat of Westbury, but very close by, and it's both very handy and reassuring to know the people that sells you the car also make sure they take care of it.

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NatalyaMonster

May 29, 2014

I shopped around for months with no luck! Other locations either lacked in selection or competent sales people. Don't waste your time going anywhere else.

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unicorngiggles

May 20, 2014

Ran my credit without my permission. Low ball my trade-in. Shady rebates. Some of the questions were just plain rude- such as "what do you have to discuss with your parents?". I was a recent college grad who looking to buy his first new car- and in retrospect, I felt my experience here was terrible. Went to a different dealership a week later and drove home with an abarth that day.What an awesome little car.

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sblogic

May 5, 2014

Dear Dealer Rater:I have to say that after my first test drive of a 2012 Abarth (At Westbury Fiat) I was sold, but I waited. I not only used the impressive website and all the tools provided, I did my homework and studied for months all models. This year, I looked at quite a few Fiats available online as well as visited other dealers in the Tri-State area. I was told the place to buy was Westbury Fiat by those who knew the services they offered.I have purchased 7 new cars in the past 10 years My experience at Westbury Fiat was one I have never had before. Simple and easy, over-accommodating, and great espresso! I even ran into local friends at Westbury Fiat while I was making my final decision who was there looking to purchase a second Fiat from Westbury Fiat. And say no more, that is when I committed. From there it was easy. In one word "Unique".What was interesting to me that every person was involved and catered to all my needs. Including Sera Esposito in finance who was great, Cammy, another gentleman, (Porter?) The Manager Matthew actually drilled the holes for my front plate holder himself.Delivery: (I finally pulled my new Abarth in at 10Pm tonight! Pick up was around 2PM)With out reading the manual yet, I can say I pretty know every detail of the car thanks to Debra. She explained all the features many times before my purchase. When the car was delivered to me, We had a very formal and thorough run though of everything including all the necessary paperwork which was a breeze. My iPhone was all set up, and I was off and running What a great day.I have to thank Westbury Fiat for their professionalism and providing me such a great experience in which I had not had before.Thank you and best regards,Ed Matthews

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Bella143

Apr 16, 2014

It was a pleasure doing business with Debra. She is very considerate, informative, and determined. She went above and beyond to help. Please know that Debra should be highly recognized for her outstanding customer service.

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edserrecchia

Feb 22, 2014

My wife and I lease was coming up. We own Honda's and we were going to Honda again. But we saw the 500l on TV and wanted to take a look.Debra greeted us as we came in, and let us experience the cars and gave us answers to all our questions. She never push us made us feel at ease gave us a test ride. We never felt push, we took our time and made the decision that we wanted the 500L Trekking. She came out with Mat and they both gave us our options on how we wanted to purchase it. The whole experience was shockingly nice maybe even great. They are both a fine asset to your company and should recognize for it

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lobsterbleu5

Jan 31, 2014

Knowledgeable salespeople with pleasant dispositions and easy going approach with their customers. Not pushy at all and we didn't feel pressured to make a quick decision to purchase vehicle. Very patient.

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pawly

Jan 26, 2014

We had finally decided to replace my wife's '98 Saab with a Fiat Abarth and the incentives for leftover 2013 models pushed us to start shopping. Westbury Fiat was our first stop and we were warmly greeted by Cammy who clearly knew her product line and was glad to show us all the various cars they had on the lot. Of course the test drive sold us, the car is a blast, and we were able to select one they had in stock, pure luck as she offered to try to locate any one in the area that had the options we wanted if they didn't have one. The whole process was stressless, including the trip down the road to the very different Jeep/Chrysler/Dodge dealership with the humming crowds of eager buyers. We sat with Bobby, the seasoned finance guy, and came to a fair deal to all, with him only discussing what we had told Cammy we were interested in. No hard sell for floor mats et al. We we hoping for a pleasant experience, since we don't buy cars every day to say the least, and our previous experience at a Honda dealer left us feeling bad. I wouldn't hesitate to send anyone to Westbury Fiat. I 'm glad we chose them.

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cdv722

Jan 2, 2014

Debbie made the buying experience so easy. They are a pleasure to work with. Paperwork was smooth, she sent everything to my insurance company, Basically all I had to do was show up and pick up the car.

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Liksa

Dec 26, 2013

I first dealt with Debra and Cammi and they were great! They made the buying process very smooth and were very patient with me. The problem started after I took possition of my new 2013 Fiat 500 POP. We went to fill up immediately after taking possesion and noticed the dent and door dings. We called immediately called and brought the car back. Debra was very pleasant and got Matt, who is the manager, they saw the dents and told us they would fix it. I asked for a loaner and Matt said they don't give loaners for these types things I would have to bring it back, and walked away. We were frustated and made arrangement to come back. I was unable to take time off of work to bring the vehicle back. My husband called Matt during the week and demanded a loaner since this is somethign that should have been caught during the dealer prep Matt LIED and said he never told us we could not have a loaner and was rude and dismissive. When I called to schedule the loaner he made me feel as if I was wrong and was extremely arrogant.

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FiatOwner2012

Dec 21, 2013

It is a pleasure to work with Mr. Sporn.He considerate and down to earth. He really made our car buying decision easy.Thank you again.

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FoodNerd

Dec 2, 2013

Matthew and his staff were great and made the process of buying my first (used) car as smooth as possible. I would definitely recommend the dealership to anyone looking for a Fiat or a nice variety of pre-owned cars.

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Dolce50

Nov 29, 2013

I really wanted a red 500 Sport, but they didn't have on on the lot. Matthew assured me he would get me one from another dealer. It took a while, but he kept his promise. I have my beautiful red car! I love it! Debra Javaherian, my sales specialist was great from the moment we walked in to the showroom. She helped my husband and I decide on a model and then she took me for a test drive. She also took lots of time to explain everything about the car when we picked it up. She even connected my phone to my bluetooth! Thanks Debra! Cammy was also very helpful, and took all my husband's calls...lol. They make a great team! Thanks for answering all our questions. I hope they are still a team when I get my next Fiat.

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Dragone

Nov 18, 2013

I was waiting for the four door fiat. They were able to get me a blue fiat from another dealer, and were able to turn it around the same day. Everyone was nice . I got a fair price, and I had couplings that were honored. Camille spent time with me to tell me about my car. I already love the car just driving it home. I would recommend them to anyone. Everyone should buy a. Fiat!!!! Anna Dragone

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Kathleen Duncan

Oct 31, 2013

I bought my first green fiat from this dealer. The service was good at the dealer store and goog at the service department. When I had an accident and needed another car I went to the dealer that was good to me in the first place. They were very helpful and asked how I was feeling and said welcome back. I am glad that the sales people Cammy, Deborah were helpful and the Sales Manager Matthew Favuzza also came by to say hello and ask how I was feeling-Very Friendly car dealer and service. They care!

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mkmpc17

Oct 8, 2013

I am rating the SERVICE CENTER, not the Dealership, I purchased my Fiat elsewhere. Service Center is Wonderful, customer service oriented, friendly, smart, quick, precise, and do a quality service on my vehicle! Derric was a great representation of the company! The cashier (unfortunately I did not get her name) also did a terrific job! Bravo. I could have gone elsewhere but I didn't because Westbury Fiat Service has it all... good for them, they deserve a bonus! Way to Go Service!!

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Hnc73

Oct 7, 2013

The staff at fiat of Westbury is great and they have amazing customer service. I would highly recommend them. Keep up the good work guys.!!!!!!!!!!

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Nina M

Sep 28, 2013

Had a great experience. Was just looking. Remember the Fiats in Italy years ago, wanted to see the new 500. Everyone was so nice, even though I said I wasn't in the market right now, they insisted I drive the car and told me all about the cars extras. The manager even came out to great me. Matthew I was impresed by you & your staff. Thanks, when I'm ready for a new car, I'll come back to Fiat of Westbury.

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Bike Girl

Sep 17, 2013

Great experience, never was so easy to purchase a new car. Cammy & Deb treated me like family. Met the manager, Matthew, he made sure my expectations were exceeded!. Overall a pleasant experience. Would definitely recommend Westbury Fiat to all my friends & family!

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Connie

Sep 17, 2013

Came in looking at the new Fiat 500L and found fiat of westbury team amazing. Its nice to deal with a team of people looking to satisfy the client needs. They were well versed on the product and have a nice inventory. We took a test drive and went over the cars, features and everything about Fiat. It was a pleasant change from most dealerships and the whole car buying experience. I will be back to get my Fiat 500L and Westbury is the only place I'll buy it. Check out the VIP Program they give you cant beat it anywhere.

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John Q

Sep 16, 2013

I was shopping for a Fiat 500 and visited a couple Fiat dealerships and I have to say what a wonderful team here at Westbury. The girls Cammy and Deb were outstanding, very knowledgable and truly great ambassadors of the Fiat Brand. Matthew , the manager was also very helpful and really worked with me to get the car I wanted. I would highly recommend if youa re looking for a Fiat go visit the team at Westbury. Really a breathe of fresh air when youa re car shopping...

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lmd1952

Sep 14, 2013

We finally got to bring our "new" fiat home today, it has been a long summer, a lot going on. We had our heart set on buying this car, and thankfully; with the tremendous help from our salesman- Matt Favuzza, we now have our car sitting in our garage. Can't say enough good things about the staff at Westbury Fiat!! Not if, but when we buy our second Fiat, we will be coming to Westbury again. ( And we live way out on the east end of Long Island) Thank you.

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Ciccocento13

Aug 29, 2013

I Have never met people that actually care so much about my car needs. They all did everything possible to make my Purchase(s) not only possible, but fun. Yes people, FUN. I cannot thank them enough. Hands down the best crowd of people I have dealt with in a long time. Purchase # 1 - Dec 2012 - Fiat 500 SportPurchase # 2 - Aug 2013 - Fiat 500 AbarthPurchase # 3 - Coming Soon - Fiat 500L Trekking

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steph1105

Aug 29, 2013

Debra, Cammy, and Matthew were the best car sales people I have ever worked with. As an experienced buyer with previous horrible experiences I was anticipating the typical babble you get from most car salesmen...they were the complete opposite. They worked with me and got me the best price for the Fiat and for my trade in. They were extremely friendly, funny, and made me feel very comfortable in the purchase of my new fiat. I would highly recommend seeing anyone of these fantastic individuals. Not only were they able to speak about the specs of the car, but Debra sat with me for over an hour explaining how each function of the car worked and helped me to set up my phone and all the functions in the car so I was able to drive away with all my radio stations plugged in, able to call any persons in my phonebook using the Bluetooth feature and listen to my ipod through the media features. This was the best experience i have had thus far in purchasing a new car. Go see them!!

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vinny1958

Aug 14, 2013

they were good at finding me the vehicle that i wanted. The delivery was another story. The prep was awful because there were coffee stains in the cup holder, the fuel filler door was chiped in and out, the passenger door was chiped, and there was a scratch on the hood. I spent all day on the day of delivery when i got home cleaning vehicle and removing some kind of glue substance from dash area. went back to dealer to have paint chips repaired they repaired them but was told by debby that i should go to and automotive parts store and purchase a marker in the color of my car as she was not able to fix scratch on hood "that should make it look alot better." This is ridiculous as a new vehicle should be delivered in prestine condition and not just wiped down with a towel.

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vinny1234

Aug 14, 2013

Debra did a good job in locating my vehicle. The problems started when I took possession of the vehicle. The car had coffee stains in the cup holder and some kind of sticky glue on the inside of the car. The car had a chip on the passenger door, a few on the gas filler cap, and a scratch on the hood. On the delivery day I spent most of the day cleaning the vehicle even though I paid for dealer prep. I returned to the dealership 4 days after, after taking another day off from work, to get the chips and scratch fixed. They were able to fix all of them except the scratch on the hood. I was told by Debra "we can't fix the scratch on the hood. Go to an automotive store and purchase a color pencil the same color as your car and this will make it not look as bad." I believe that this was not the proper solution to fixing the scratch on the hood.

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rosiel620

Jul 30, 2013

I would highly recommend this dealership and sales staff. We were very impressed with the high level of customer service. Debra and her manager were professional and a pleasure to deal with!

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Timbo2013

Jul 28, 2013

My wife and I live in Astoria, Queens so we first visited the Fiat of Manhattan studio for its convenient proximity. Our experience there involved multiple attempted bait-and-switch efforts and was so insulting that we walked away even after we got the swindler (and manager) Caleb Dennis to finally honor the deal offered on Fiat's website. But this is all for another review.We chose instead to spend the $20 and an hour or so of our time to take the L.I.R.R. to Westbury, where we were treated with relative respect by Debra, who, despite paying a bit too much credence to traditional gender roles and expectations, was otherwise friendly and absolutely fair. We didn't have to spend extra time demanding to not be swindled. Unlike the con artists at Fiat of Manhattan, she listed all fees and costs applicable to the sale in an easy to read list. She went out of her way to answer all the many questions we had enthusiastically. She didn't need to talk us into anything. She trusted us to let her know what we wanted and she facilitated our desires. Simple and professional.It was a genuinely great experience, which we recommend to all other potential buyers. We definitely urge any prospective buyers to avoid the Manhattan location as though it were a horrible virus.

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vbcarlsen19

Jul 23, 2013

Helpful friendly sales staff - great experience, convenient location. I needed a 4-door. The 500L Trekking is the answer. Love the car. Getting many compliments!

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Dasscooter

Jul 6, 2013

Very knowledgeable staff. They cater to the consumer. While the place was packed, was waiting on the delivery of my fiat from getting prepared for sale. When it got to the dealership, instead of helping some one looking for a new car, they sat with me and gave the delivery spiel. I appreciated this.

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Sicilia

Jun 15, 2013

The people at wesbury were so nice to us we were there all day and finally wound up with the convertible Abarth fiat Debby was the best she went out of her way for us.fiat of wesbury is highly recommended thanks again mr.franzino.

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sportturbopop

May 29, 2013

Matthew and his team are one of the most helpful and accommodating group of professional sales reps we've ever dealt with! They work hard at making the experience of purchasing an automobile very easy and hassle free. This detail oriented team make every step of the process easy on the mind. We're a dual 500 family and top marks go to MIchael for guiding us through to our first purchase of a Pop and just recently of the Sport Turbo. And we hope to get into the long awaited 500L in the next several months! Can't wait to make another purchase from this wonderful team of thoughtful and caring professionals! Keep up the great work!

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RonLauraA

May 20, 2013

The experience was fantastic. I will go back to buy another car. My wife and I were treated as if we were return customers right from the start. They could not have made buying a car any easier!!!! Dealing with Mike and Matt was as if we were buying a car from a close friend or relative.

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Eklavelle

May 18, 2013

Our only wish when filling out this survey was their was a choice higher then "great" because from the moment we entered the showroom we were warmly welcomed by Debra. She was extremely informative and patient going over all of our possible options. We were unsure if we wanted to buy a new or used car and she answered all of our questions without us even having to ask them. She was thorough and extremely knowledgeable and open. She took her time showing us the different types of vehicles and all of the features so we could make an informed decision. We explained to her that we wanted to visit the "competition" before deciding, however, when we walked out to go visit a Chevy dealer we actually already knew we would be returning. While we did visit other dealerships none had the professional and courteous customer service we found at FIAT of Westbury. Although we did not expect to purchase so quickly we felt comfortable with Debra and our decision and bought our FIAT Pop later that same day. Once we made up our mind, she walked us through the financing process and was able to provide delivery of the vehicle the very next day! We are extremely happy with our purchase and excited to be part of the FIAT family. We are looking forward to the coming 4 door vehicle as our second car.

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PaulaRothfeld

Apr 29, 2013

My experience with FIAT of Westbury could not have been more positive. Debbie, Michael and Matthew were super knowledgeable, accessible and easy to speak with. From my first visit to the studio to the day I pick up my new car, I felt very comfortable. I knew that I made the right decision both to buy a FIAT as well as to purchase it from FIAT of Westbury. It was really a pleasure!

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michbon27

Apr 18, 2013

We took delivery on a 2013 fiat 500 on April 12 2013. The car is fantastic and the dealership could not have been any nicer, any more helpful--or professional. In person, by phone, thru the mail and via email. From test driving to choices and options to ordering to delivery and financing: they went beyond-the beyond. Every feature and function was explained with utmost care and clarity... with special thanks to and celebration of Debra Javaherian and Cammy Mezrahi!!.Respectfully submitted,Michael and Bonnie Pearl515-735-1773

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christopher71

Apr 14, 2013

I found the car and the dealership on the internet. The people at the dealership were very accomodating and helpful. I am from CT and the dealer is in NY. All the details were taken care of before I got to the dealer and purchased a car.

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JPetrill

Apr 8, 2013

Dealership personnel were always very responsive to my technical/ performance related questions. No nonsense, no "haggling necessary" pricing discussions resulted in a purchase within my budget. All pertinent information was presented clearly, including multiple test drives, making choices easy and the whole experience very pleasant.

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MickQuinn

Apr 3, 2013

From the moment I stepped foot in Westbury Fiat, I knew this was where I would be purchasing my new car. Cammy Mezrahi was the first to help me when I entered the showroom. She was extremely friendly and had a great knowledge of all of the vehicles in the Fiat lineup. She allowed me to take my time and browse around the lot while she answered all of my questions. During the three times I visited the showroom, not one person I had encountered was pushy or unpleasant in the slightest. She set me up with Mike Germana so that he could appraise my trade in. He was also very friendly and gave me a fair price for my car. When I had decided on the car I wanted Cammy made the whole buying process a breeze. She thoroughly walked me through every step and made sure I was aware of all of the current incentives. She got me the car I wanted at a great price, so we went over to the Jeep dealership to work out the financing with Mike Quattalaro. He was also a great help. He worked with me so that I could get the best possible rate, and he was very open and clear about the whole process. When I went back to the dealership I told Matthew Favuzza how helpful everyone had been. He gave me his card and said if there was anything he could help me with to call him anytime. Overall I had a fantastic experience at Westbury Fiat and I left with a Fiat 500 Abarth that is a blast to drive. I would recommend this car and this dealership to anyone without hesitation. If you are going to buy a Fiat... BUY IT HERE! You can't beat the service of this staff or the perks this dealership offers.

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ckasik

Mar 25, 2013

Made the transaction and easy process and very willing and able to meet my needs. Made car buying experience a pleasure! Look forward to a new found relationship with a great dealership with great people.

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Eslawitsky

Mar 2, 2013

I have been dealing with Janine for over a year now and find her to be incredibly knowledgeable and profesional in taking care of my needs. In addition she has made me confident that every repair she recommends wil be the best for my vehicle. Her personal skills are beyond exceptional. At this point I can not imagine going anywhere else for service. I have and will continue to recommend Westbury Jeep to all my friends because of her. Thanks Janine for all your help !

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sjnnycpa

Mar 2, 2013

When I arrived for service, I waited over ten minutes before someone said to me "Are you being helped". I told the person I was there for a scheduled inspection, oil change and 18,000 mile service. I was told that I had to wait for Domenick "he's the only one who can access Fiat". So I waited another ten minutes before I was checked in by Domenick, who was very unfriendly, in fact, he seemed angry about something. I waited in the waiting room for about an hour and fifteen minutes until I saw that my car was brought out to the area where customers pick up their cars. I then had to wait another fifteen minutes "for Domenick to prepare the paperwork..." said the receptionist. I took so long for that to occur that my car had to be moved several times so other customers could get their cars out. Finally, the receptionist sent someone to get Domenick, he came to his desk, prepared the paperwork and called out my name. No apology, no explanation, nothing. "Your car is ready". I have dealt with others service reps at this facility who have been professional, cordial and helpful (most have come out during the wait period to tell me what was going on, how much longer it would take, etc...). Not so, with Mr. Denovellis.

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SVO23

Feb 22, 2013

Matthew helped me with my sale and was very helpful and on top of everything. I ordered my car and he kept in touch with me during the whole process letting me know when the car was being built and as soon as it arrived. Mike G. has a lot of knowledge on the FIAT models and knows the answers to your questions.

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Salbuzz

Feb 14, 2013

Was a very pleasant experience the dealers were very accommodating, very helpful. Helping me with the ins and outs of the car.Overall a very enjoyable time. I would recommend others to this dealer.

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maryann60

Feb 11, 2013

we dealth with debra and cammie. both were very professional and friendly. everything went very smooth. they took care of everything including calling my insurance company to get the binder. i would definitely deal with them again.

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Alfa1414

Dec 31, 2012

The sales and finance department of this dealer were great. They made the purchase very easy and a pleasure to do business with.The staff did everything possible to get me into right model for my needs.

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marcgreenberg

Nov 30, 2012

Due to Hurricane Sandy this is my 2nd Fiat in 90 days with Westbury Fiat and Debra Javaherian. In both instances, Debbie was exceptional. Price, accommodation, friendliness, and service: above and beyond the call of duty. A true professional!

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13NeroAbarth

Nov 29, 2012

I had actually gone to Patchogue first just to look. They were ok overall, but when it came time to actally test drive an abarth, my sales person was not much help.As I got more serious with ordering an abarth, I decided to go to westbury. Cammie was great to deal with right from the beginning. Knowledgable, accomodating, friendly. Hit all the high points. I spent time with mike talking cars. Was great to get his technical perspective on the car. Both Matt and Debbie were great coordinating the deal, and answering questions and finalizing the sale and pickup. By far one of the easiest cars I purchased!

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ChrisLP

Nov 18, 2012

Recently purchased my first vehicle a preowned Civic Si from Fiat of Westbury. From day one the staff was knowledgable and very helpful in my purchase. Upon entering the showroom, they went out of their way to make sure we were comfortable and relaxed so that the car buying experience would be enjoyable. Mike G. assisted me in getting the vehicle I wanted rather than specifying what I should get!! Mike G. and Cammy M. have definitley earned a customer for life and I highly recommend them to anyone looking to get a New or Used vehicle in the near future.Chris P.

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Ednormanj

Nov 17, 2012

I needed to replace my fiat that was damaged in Sandy. The staff was great and I got my car in two days!Staff was very understanding and helpful

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D.P.H

Nov 15, 2012

Great experience!! The showroom is clean and modern. My dad LOVED the expresso and biscotti! I purchased a used bmw and mostly worked with Mike. He was very easy-going and very patient. He let me come back numerous times to test drive the car I was interested in. Negotiating with the manager, Matt, was fairly painless (in the spectrum of used car sales). My only gripe was the almost $900 in random additional fees (prep and filing fees)!! They are totally asinine and specific to this dealership as I hadn't encountered them at any of the numerous other dealerships I visited during my car search. I would have preferred to not pay those fees at all but Matt worked with me by giving me more for my trade and coming down on the car sales price. Overall these two gentlemen made my first car-buying experience a pretty good one. Thanks guys!

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lauriekeller

Oct 11, 2012

I was looking for a 2009Nissan rogue in the color I really wanted and found one online I submitted a price I wanted to pay and Matthew Favuzza accepted my bid. I went to the dealer and was happy to see the car i wanted. The dealership was very courteous and helpful. The only thing I was disappointed about was the 595.00 trans and prep fee I had to reconsider buying this car and Matthew Favuzza helped me by reducing the price of the car by $300.00 which made me feel satisfied. I am happy with the car except for a noise I heard right after leaving I called the dealer the next day and they told me where to bring the car to be checked out again they all were very helpful. I also like that I get roadside assistance, free oil changes this year,free loaner car and free inspections this was a very good incentive. I was also impressed with the Fiat. I would highly recomend this dealership to anyone I know who wants to buy a car. Thank you again Cammy,Deb,Mike and Matthew for helping me to get the car i really wanted.

R

rpolos81

Oct 4, 2012

Thank you all for NOT being pushy, rude and aggressive. You are one of most friendliest people we ever dealt with at a car dealership which made us very comfortable. I appreciate for all your help and kindness.

S

sbn1039

Sep 29, 2012

Debbie was very friendly and not high pressure at all. Even when we signed all the papers, no pressure was put on us to buy an extended warranty or a Simoniz package. The entire experience was pleasurable.

A

alexandramollon

Sep 28, 2012

This in reference to the excellenct service I received from Cammy and Debra. This was the frist time purchasing a vehicle. While there were a few obstacles along the way, my salesperson and the dealership was supportive and encouraging. My deal was handled with care and provided insightful words. I want to thank Cammy and Debra for the deal I received and for the service they provided. Both were outstanding.

K

Keshav

Sep 25, 2012

Extremely good sales experience and after-sales service. Sales staff cleaned dirty car!

S

Shifts

Sep 25, 2012

Bought a used 2008 Volvo XC90 from them. The folks I dealt with (Mike, Cammy) went above and beyond while helping me with preparations to pick up the vehicle. Mike even helped get the car prepped (as their Dealer Prep department skipped cleaning the interior of the car entirely (something to look out for)) and I enjoyed a smooth and enjoyable dealership experience.

D

DomChieco

Sep 22, 2012

I would recommend this dealership over others because they knew and explained the features of each model patiently and specifically. Mike Germana worked with me. I was trying to decide between an Abarth and a 500C. I test drove the 500 at another dealership but never returned there because the salesperson didn't know the car well. When I walked into FIAT of Westbury I was still a bit confused but Mike helped me make my ultimate decision. I was impressed with Mike's knowledge. I test drove two cars on two separate occasions. I never felt pressured. Mike and the people at Westbury are professionals.

D

Drumbum911

Sep 21, 2012

Debra was extremel friendly, professional, and helpful. I would recommend her when considering a new Fiat. I feel everyone at the dealership was friendly, but Debra went the extra mile. I have purchased many new cars, and this was one of my best experiences.

S

sharicasalan

Sep 7, 2012

I went in to the Fiat dealership to buy my first Fiat. I was welcomed immediately. Debra gave me an intro into the difference in each Fiat. We felt like their time given, attention and helpfulness was exceptional.

J

john.quinn.58910

Sep 3, 2012

The sales department was very knowledgeable and extremely pleasant .the experience at west bury IIs amazing .the shrubs were beautifully trimmed. I would definitely recommend this dealership

C

Chrisf2

Aug 27, 2012

Cammy was a pleasure to do business with. She was warm and very upbeat. She gave us lots of information on the Fiat Cabriolet and still ga e us room enough to browse. I was so happy not to feel rushed by a pushy salesperson. I would definitely recommend her.

Used Cars for Sale at Fiat of Westbury in Westbury, NY

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2024 FIAT 500e

2024 FIAT 500e