Used Cars for Sale at Fort Myers Infiniti in Fort Myers, FL

Matsy

Oct 24, 2016

The sales person took a great deal of time with us. We did not feel pressured or hurried. They stayed way beyond closing time to finish the paperwork for us. We have visited other dealers and Fort Myers Infiniti was by far the most professional. Part of the reason we bought the car was because of John Paul himself.

Juan Rosario

Oct 24, 2016

Got in on time they took my car got my loaner they did the service called me to pickup car I picked up car fair price for excellent service !!

Mike's 5th Infiniti

Oct 23, 2016

The service was excellent all the way around. Even our salesman met us there and I showd us through the process. We were very impressed.

donna1234

Oct 22, 2016

Zachary Tankersley was extremely informative and knew his product very well. He was sharp, friendly and professional. I would like to work with Zachary in the future.

Neil S.

Oct 22, 2016

My second Infiniti purchase here. Always good care from sales department.

Mike's 5th Infiniti

Oct 21, 2016

I found the sales and financing staff to be truly exceptional. I enjoyed working with them throughout the process. I would strongly and confidently recommend Ft Myers Infiniti to my friends and family.

Ling2324

Oct 20, 2016

When I pulled up to the service area I was not in a good mood. The key that was in my car to remove the lug nuts did not fit. It was the wrong key. Had a flat and Costco could not change my tire. Not only did Cindy fix that tire but I bought all 4 tires and new lug nuts. She gave me a loaner car and made a bad day great. She will be the reason why I buy my next car for this dealership. My husband also bought his car from this dealership, and feels the same way about Cindy. She know what to do and say to make everything better.

Mini Blue

Oct 19, 2016

John Paul is one of the greatest. He is very professional and is very helpful. I would highly recommend him to all my friends now and in the future. Mark is also a great and wonderful person. He was very helpful and professional and I would highly recommended him to all my friends now and in the future.

ozzie1

Oct 19, 2016

Total professionals--very grateful for all their help. I have never bought where I have not been pressured. This was a welcome and new experience to be allowed to take my time to choose.

doreen10

Oct 18, 2016

The sales consultant Dimitri Haynesdid a great job, he was very informative about the cars. It just was a great experience !! Thisis our 2nd car from the dealership.

Carnut

Oct 13, 2016

Always professional,courteous,and prompt. I wouldn't go anywhere else. We own three Infinityies and they all get the best care at your dealership. Many thanks!

Nima

Oct 9, 2016

Car salesman Dimitri Haynes provided exemplary service in purchase of my QX50. Mr. Haynes' helpfulness and professionalism were truly exemplary. He explained thoroughly every aspect of the vehicle and the purchase.

Win

Oct 2, 2016

Dimitri was very knowledgeable, professional, and did everything necessary to introduce me to the Q50. I really did not go to settle on a car so quickly, but Dimitri was so personable and helpful, that I was happy to close the deal in one visit.

cegui

Sep 25, 2016

Dimitri was very professional, friendly and accommodating to our needs. He was also very knowledgeable about the car explained every detail in and out. We would recommend him to anyone that's in the market.

Michael

Sep 15, 2016

Had car in service and explored new models. Dimitri was very accommodating and knowledgeable. I would work with him when I decide on purchasing a new vehicle.

Nikki Reed

Sep 13, 2016

Today we went to 5 dealerships...This was the cleanest most organized dealership we went to...the associates that werent actually ours answered our questions. The highlight of our day was a very pleasant knowledgeable Dimitri Haynes who took us on not 1 but 2 test drives. He knew everything about every vehicle we asked about on the lot...he didnt try overselling he was very patient in every aspect from front to finish. Not only would i recommend this dealership i would suggest you going in and having a similar experience by asking for this guy. He was very personable...talked about his hometown his dads profession and related to us perfectly. 2 thumbs up 5 stars!

robert s keller

Sep 13, 2016

Michael Singer was a very helpful sales professional. Really enhanced the purchase process. He was prompt in getting answers and always followed up. Very personable and easy to work with.

Carley Keim

Sep 11, 2016

When shopping around for a premium vehicle from luxury brands, you begin to recognize the comparable beauty shared amongst ALL luxury brands. Although brands may boast about their individual niche in the automotive industry, for the majority of prospective new car owners it boils down to the quality of service and relationships formed; hence the reason for our recent Infiniti purchase. We were fortunate enough to have Chris Palmer (AKA Mr. Wonderful) as our Infiniti sales representative. Although Mr. Palmer is new to the industry, you wouldn't know it by his love for automobiles and loyalty to the brand he represents. My fiance and I were thoroughly impressed by his knowledge for the brand and his ability to maintain a professional demeanor through the duration of the purchase. Chris isnt your typical car salesman. He exudes integrity and exemplifies the meaning of a straight shooter; he is honest and forthright about the car of interest and transaction happenings. Additionally influential in our decision were the other Infiniti dealership staff members. Larry, the sales manager, helped personalize our experience by providing excellent customer service while delivering a much appreciated sense of comradery. This greatly resonated with us, as we had previously shopped around at other dealerships that made us feel insignificant. A simple introduction goes a long way. Armin, another sales representative, not only worked to make our transaction as quick and seamless as possible but his sense of humor made our overall experience a more enjoyable one. We can now confirm that the Fort Myers Infiniti dealership really does provide infinite amounts of high quality customer service. -Michael & Carley

Thad

Sep 5, 2016

I called Fort Myers Infiniti about a week ago to buy a car. They passed me over to Michael Singer whom by the way one of the best guys working in the sales industry. I had such a great experience with him. When I talked to him. I told my situation and said this car I saw online at your dealership is the one I want. I don't have a lot of options but if you can get me into this car Ill take it. Mike told me lets see what we can get. Super honest and up front. He did everything in power to get me this car. I walked away with a used Infiniti with a great monthly payment. Everyone who works there whether it be the lady at the front desk to the finance Manager. Everyone was kind and helpful. Thank you Michael and Fort Myers Infiniti. Plus I have a sweet new ride I never thought I would ever have.

Victoria S

Aug 31, 2016

Christopher went above and beyond as my sales consultant! I have never felt more comfortable in a car dealership. I highly recommend Fort Myers Infiniti!

Melissa Mueller

Aug 30, 2016

My recent experience with Infiniti of Fort Myers was excellent! I have been an Infiniti owner since 2010 and it has been impressive to say the least. Not only the quality and feel of the vehicle, but the customer service as well. This past weekend when looking for a newer model vehicle, I felt compelled to visit Infiniti again. Chris Palmer was my salesman, and he did everything necessary to get me the car I wanted! He was knowledgeable, professional, personable, and did not waste my time (which is probably what most people dread about a car buying experience). He took the guess work out of it! Thank you Chris and Fort Myers Infiniti!

Rcr

Aug 25, 2016

The team was amazing! Zach, Armin, Greg, Tom, Larry and Blake made my car buying experience extraordinary! I have never had such a pleasurable experience purchasing a vehicle. From the personalized service and attention to detail to the product knowledge and welcoming environment - this establishment is like no other!

Gomez143

Aug 20, 2016

We drove 3 hours to come to Infiniti after talking to Kevin. He was very attentive and clarified any concerns before heading over. He was right there waiting when we arrived. He had the car we were interested in pulled right up front and ready to be driven. He was very professional and attentive. Kevin easily had all the answers we needed. He made buying a car a breeze. He also gave us a tour of the facility. We recommend coming in and seeing Kevin.

Jeff

Aug 20, 2016

Dimitri, Larry and Tom we're all fantastic to deal with. The entire process was seamless and the car is amazing. The deal was done and I came in the following day and all the paperwork was ready. I was in and out in 45 mins, including tour, introductions, etc. It was great to deal with true professionals.

MB in Fort Myers

Aug 11, 2016

Dimitri was very thorough in explaining all of the options, he was knowledgeable and took all the time I needed to ensure I was satisfied.

jasonrtobias

Aug 9, 2016

My entire buying experience from start to finish was impressive to say the least. The level of professionalism, knowledge and execution of perfect process was extraordinary. Performance by Dimitri Haynes -- FLAWLESS!! Dimitri's knowledge, presence and sincere desire to put a deal together was impressive beyond words.

JS-srq

Jul 31, 2016

Knows his stuff, patient but efficient, gracious.Very nice car buying experience!Dimitri made the experience about as straightforward as possible and the overall experience was good.

Satisfied Customer

Jul 29, 2016

I worked with Dimitri Haynes. Very nice guy. Professional! Provided excellent service!I HATE going to dealerships because they always treat you like you are the biggest idiot who doesn't know the prices and try to rip you off.But my experience with Dimitri and his manager Larry was very positive. They both treated me with respect and would get straight to the point. I did my homework and knew what is the market value of the car and how much similar vehicles were sold for in the area. Instead of wasting my time like other dealers did before, after some bargaining they gave me the best price they could, that was below the market value and pretty close to what i wanted. They worked at my pace and made the whole transaction feel very easy and hassle free.Long story short - go see Dimiti Haynes if you are looking to by a vehicle. If he doesn't have vehicle for you at least you'll know how a good service should feel like!

gaildw123

Jul 8, 2016

Dimitri Haynes, salesman, made our visit to a dealership the best experience ever.. He was kind and caring to help us . Thanks, Doug & Brenda Williams

Satisfied Customer

Jun 20, 2016

I was in the market for a used SUV and happened upon Ft Myers Infiniti. I was greeted by Dimitri Haynes and I could not have gotten a better sales person! He listened to what I said about price, wanting an SUV, and I that I was not in the market for a new car at this time. He was able to find exactly what I wanted, he was very thorough and knowledgeable about the vehicle I chose, a Nissan Rogue. He answered all my questions, presented me with the Car Fax, and took the extra time to check into an issue I had heard about this particular vehicle type.I was given a fair price on my trade in and within 4 or so hours, the paperwork was done and I was out the door. Greg Davison in Finance was easy to work with as well. Knowledgeable and not pushy. Everyone we saw in the dealership was so friendly and took the time to say a few words to us. I strongly recommend Dimitri and Ft Myers Inifiniti if you are looking for someone who really cares and listens to his customers. Thank you!

RebeccaC

Jun 18, 2016

My experience at Fort Myers Infiniti has been all one could want plus more. From beginning to end the staff treats you like family instead of a customer. Jeff Stewart answered all of my questions, and was both professional and accommodating to my preferences and needs. The follow up since purchasing my vehicle has been outstanding as well as they promise that "their commitment doesn't end at the sale." 10/10 all around!

Jason Holstein

May 27, 2016

Absolutely great experience. I would highly recommend this dealership for any and all automobile needs. Kevin was on top of everything. I have made severalcalls to him for assistanceand he has been all over it for me.

Lisagee

May 21, 2016

I recently purchased an Infinity Q60. Zach, my sales consultant, was knowledgeable, friendly and patient. He was truly a pleasure to deal with. All staff were professional, efficient and courteous from beginning to end. This dealership goes above and beyond- I highly recommend!

southloopgal

May 20, 2016

I would buy from this dealership again. Professional and personable people from the service and administrative staff to the management staff. Excellent experience. Thank you

ajax

May 17, 2016

The process was smooth and the final price negotiation was straight forward and professional. While the final paper work required many signatures, it was understood that that was required.

Southloopgal

May 15, 2016

Everyone at Fort Myers Infiniti is professional and personable. Dimitri Haynes, our salesman is very knowledgeable and efficient.

JorgeN-FM

May 14, 2016

I've been a customer of Fort Myers Infinity for a little over 2 years now and I've never had a complaint. They are truly professional and go above and beyond to provide exceptional service. I recently had my Q40 in for routine service and as soon as I arrived I was greeted like a VIP. Great job guys.

vette

May 2, 2016

The salesmen was good to deal with, no pressure sales. Fine cars with great service. Just make sure you have all your demands down on paper before you close your deal. management was a little tough when it came down to the end. give Greg Davison and Dimiti Hynes 5 stars for there help. Thanks guys.

Michigan Kelly

Apr 30, 2016

The Ft. Myers Infiniti team always takes great care of us. We had our 2015 Q60 in for service and the team was friendly and efficient. We took a walk through the showroom while we waited and our salesman, Armin, remembered us and came out to say hello. The service waiting facilities are awesome. Love Infiniti and love this dealership.

VerifySatisfied

Apr 29, 2016

After searching for a CPOV, I traded in my current Infinity(G37) for a more family oriented vehicle.The trade was very fair and upon delivery of the CPOV it was in outstanding condition. The sales person, K.Higgins, went beyond my expectations in making sure everything was in order.A great experience.

AJP

Apr 29, 2016

We had a great experience leasing our new Infiniti QX50! I would recommend everyone looking for a new vehicle and would like to be treated like a valued customer to visit Infinit of Fort Myers.

NaplesFL

Apr 28, 2016

Kevin was great, showed me all the features- no hassle to buy. Car is great, better than I expected.

Sally and Rick from the Wisconsin Northwoods

Apr 8, 2016

We stopped at Fort Myers Infiniti to check out a 2006 Infiniti coupe. I wanted to see if the seat and headrests were comfortable, as we thought we might look for a similar car on CraigsList. A couple hours later, the car at Fort Myers Infiniti was ours, and will be transported to our home in northern Wisconsin. Zach Tankersley, in sales, had been very responsive to my emails, but Kevin Higgins was our salesman, as Zach had an appointment at the time we arrived. If there is such a thing as the "classic used car salesman", these men did not fit the stereotype. They were good listeners, and the car buying experience was fun. We bought a beautiful used sports car, and feel we paid a fair price for it. Except that we keep our cars forever, and are 70, we would definitely go back to Fort Myers Infiniti for another car.

Sherifa C

Mar 28, 2016

Very professional and also personal at the same time, makes for perfect customer service. They are the best at what they do. With service like that, I don't think we will be able to buy cars anywhere else.

Louis S.

Mar 11, 2016

From the Buying experience with Kevin Higgins to the service center with Richard Libby, these guys along with the whole crew at Ft. Myers Infiniti are top notch.... I would recomend this quality dealer to everyone!!!

mike

Feb 28, 2016

Terrible experience with the sales staff, Kevin Higgins in particular. Nothing worse than making a promise on a certain price point, then taking the time to go back to the dealership and getting haggled to more pay more than promised. Not a man of his word! So, i made the trip down the road to Bonita Infiniti and dealt with a fabulous sales team and purchased there. I'd advise anyone in the market for a new Infiniti to do the same. Ft. Myers is recently under a new general manager and has taken a step back in customer service.

Matt & Nicki

Feb 26, 2016

My wife and I were looking for a new car and we love our new Q50!!! We are in our early 30's and this car accommodates everything we were looking for. They gave us great options to choose from and the only hard part was choosing which color we wanted.

Kelly W

Feb 23, 2016

I was shopping around for a new car and I knew Infinity was at the top of my list. I came in and was instantly greeted by Mark S, who by the way, is so great! He made my experience pain free, exciting and safe as a single woman. The greatest salesman I've ever dealt with. My next encounter was with John H, sales manager, who I can't say enough wonderful things about. He made me feel important and moved mountains to help make this experience pleasantly memorable. Now, the proverbial cherry on top is spending the last part of this visit with Larry R. He was so gracious, fun and encouraging. An amazing wealth of knowledge. It has always been my experience that car buying was worse than chewing glass, but the people at Infinity changed my mind forever! Thank you all for your excellent service I look forward to many years ahead.

oasiscustompools

Feb 15, 2016

We had a 5 star sales experience at Fort Myers Infiniti. Our saleman was Dimitri Haynes and he worked very diligently to make our deal happen. The process was not immediate and even after not being able to come to an agreement on our first visit to the dealership, Dimitri kept in touch for over a month, letting us know when new inventory arrived. Eventually, Dimitri's tenacity and excellent customer care was able to pair us with the perfect vehicle. We were also assisted personally by the sales manager Larry Ramie who worked very hard to make sure that we were able to stay with in our budget and still have the features and luxury were were looking for in our vehicle! Fort Myers Infiniti treats their customers like family and I would HIGHLY recommend this dealership !!!!

Ridon

Feb 12, 2016

This is our 3d Infiniti. My wife bought a 1993 J30 from FMI and in 2012 gave it to our granddaughter. It's still going with 120K miles on it. We tried to buy my wives replacement 2009 G37 from FMI but our experience in price negotiation was not good and we purchased the car at Naples Infiniti. I was reluctant to go to FMI but heavy seasonal traffic and my wives insistence for another Infinit based on our driving experiences, and I am happy I did. Ambushed by Brandon upon entering I found him to be personable, professional and competent. In summary, I got pretty much what I wanted for my trade-in and paid pretty much what I knew to be a fair selling price for the 2015 QX60. The process was easy and we are happy. I recommend FMI with enthusiasm and confidence.

Jorge-YankeeFan

Feb 8, 2016

I've been a customer for a couple of years now and every time they go above and beyond. my Service Consultant, Tu Phimmasone is awesome. He takes great care of his customers every time. A very pleasant person to deal with. Great job!

S777er

Jan 22, 2016

Outstanding facility with very professional and knowledgeable staff. Great service and terrific Location

Fort Myers Resident

Jan 22, 2016

Service underwriter charged my wife $42.50 for repairing a tire with a nail in it. I purchased the tires at Costco not the dealership (they have the green caps); where everyone knows they will repair them for free. If the check tire light had ever come on, I would have taken care of it on my own for free. Thanks for taking advantage of my wife guys!

Jshapiro

Jan 17, 2016

We were greeted right away by Mark Snyder, & from there he gave us first class treatment. I cannot say enough positive things about Fort Myers Infiniti. I can say we won't go anywhere else!

melynda

Dec 15, 2015

From the moment we walked in we were treated with respect and honesty from Kevin Hackshaw. I walked in with average credit, upside down in my car and wanting to buy a used car. The team at Infinity Ft Myers got me into a new car that I couldn't be more happy with.

Beautifulcar

Dec 11, 2015

Dimitri and Larry were excellent! Had a desire to "make it work." Took what they did seriously, but not themselves too seriously. Personality & friendliness along with business sense. Good combination!

yany8990

Nov 25, 2015

This was my first purchase in fort Myers Infinity and I must say it was a wonderful experience just as I expected. This was possible thanks to the help of Matthew the saleperson.

Carlos

Nov 14, 2015

Have purchased/leased many vehicles over my lifetime, by far my best car buying experience. Brandon Riches is an excellent salesperson. We first exchange a few emails over price/terms, went to the dealership and was on my way in less than 2 hours! Brandon delivered exactly what he promised, I would recommend Brandon to any of my family or friends.

johng

Nov 13, 2015

Everyone was very courteous and helpful especially Dimitri Haynes. We were looking for a car to keep in Ft Myers to supplement the one we send south every winter to Ft Myers. There were a few issues with the BMW convertible we bought and everything was fixed when I brought the car in for tinting.We wouldn't hesitate to recommend Infinity Ft Myers

mambo

Oct 19, 2015

Fantastic salesman (Brandon Riches), great SUV for the price and very nice facility. Would definitely recommend this dealership over many others in the area; they know their business and it shows in their employees and facilities. Thank you!

TONY

Oct 19, 2015

GREAT DEALERSHIP AND I FELT MARK SYNDER WAS HELPFUL AND MADE THE DEAL VERY EASY FOR ME. NEXT TIME I BUY A CAR I WILL NOT WASTE TIME GOING ANYWHERE ELSE.

kmgshields25

Sep 30, 2015

I was drawn in by the great deals on the Q50 and from the start JJ was nothing but kind and respectful. He offered me a beverage more than once after the test drive and the negotiating was enjoyable for all. The process did not take that long but because of the specials they are running the wait was longer than normal but their showroom and waiting rooms are comfortable and cozy with coffee, hot chocolate and water along with wifi. I received a wonderful deal from them and left there very happy.

Katherine R.

Sep 29, 2015

Thank you JJ and Larry!!!!, finally I got my dream car. I don't know how to express my appreciation with you both. Both were fantastic with me. Great guys, walked me through the whole lease process and make my experience with Infiniti the best of all the time.I will thank you both forever.

wenbag

Sep 23, 2015

Had a great, stress free experience yesterday !!! Went in to purchase a used Volvo CX60.Kevin, John and the rest of the staff were very accomodating and helpful.Very genuine and not your typical "car salesman"Thank you Guys !!!!!Marie loves her car !!

robert bottoms

Sep 21, 2015

Brandon was a great person to purchase an SUV from. He understood all our wants and needs, and his team did a great job of getting us there.

BanksyGirl

Sep 16, 2015

These folks are top notch! I was out of my old car and into my new in no time. The process was quick and easy, they found me a great car, gave me a fair deal on my trade in, and overall I'm thrilled!

libby.fero

Sep 15, 2015

This was our third Infiniti in 5 years purchased through this dealership. I have waited a couple of months to write the review only because I have been incredibly busy but I am glad that I did because I actually love the car more now than when we did the trade. I was absolutely in love with my G37s convertible so it was hard for me to let it go, but life changes and it wasn't practical for us anymore. The Q50s is amazing. It rides smoothly, the electronics are spectacular, it is beautiful and also has some really good pep when you press on the gas! I know I wasn't the easiest client but I was treated fairly and the staff really paid attention to my needs and didn't rush me. I did a lot of shopping around at other dealerships and I can honestly say that I have no regrets with my decision!

Stannlinda2461

Sep 12, 2015

So glad to help local business men and women. These are the people that are your neighbors. You see them at the stores and restaurants. They know they have to give you an honest deal because they live in our community. Unlike other "celebrity" car dealers. Don't make a HUGE mistake, go see the men and women at Ft Myers Infiniti where you will get a deal that works for you!

BKC

Sep 9, 2015

Larry and JJ are the Best...This is my first Infiniti experience but the sales team is really a GOOD group and personally made me feel as though my concerns for the right car and price mattered ....Thanks again Larry for putting the deal together.....

yailyn052390

Sep 8, 2015

I am in love with my new car the service that my husband and I received in the dealer was excellent Jj is a great seller and we are very happy with his service

Automann

Sep 8, 2015

I went in to take a look at the Q50. Brandon quickly chose the right car for me, black on black and sporty, offered a test drive and proved to be knowledgeable about the car, the brand, the technology, and was enthusiastic about showing the features of the car. Having a background in the service side of the auto business he knows more about the vehicles than the average salesman. He was professional in his approach and follow through, even though I'm just in the beginning stages of shopping for a new car. I would recommend him highly if you are in the market for a new Infinity, and it was a pleasure meeting and dealing with him.

Infiniti4life

Sep 5, 2015

My first interaction with FM Infiniti was in 2012 when I went in to test drive a G sedan. I was so impressed by the vehicle and sales associate that although I had just gone in to do research I left with a car. Although it seemed far fetched, last week I went in to look at a Q50 and once again the quality of the vehicle and friendliness of the staff motivated me to get a second car from them. They were honest and gave me a truly amazing price. I highly recommend doing business with FM Infiniti, specifically Zack and Brandon are two superb sales associates. They're friendly, knowledgable, and will treat you well. They're both very motivated to help their clients find the perfect vehicle at the perfect price. I can't say enough oositive things about Zach and Brandon as well as the rest of the dealership!

Dial Style

Sep 4, 2015

Excellent service and very trained on the products they are selling..Very good staff and helpful.Looking forward to our new QX60 Thanks ,Brandon Riches

Noluck

Sep 4, 2015

My experience with the salesman Dimitri Haynes is one that I've never had. I walked in looking for a Pre-owned vehicle that I had seen, and unfortunately it had been sold. And when looking at another, Dimitri did everything he could to not only make me happy but to stay within my price range. I can't say the same about the others I dealt with when I was there because to them I was a walking credit score and to Dimitri I was a person looking for a car I had never had and had always wanted. He genuinely tried making me happy. So even though I left with nothing that day, dimitri called me immediately after to let me know that he was not going to stop helping me and was going to stay in contact and help me find my new car. And he did stay in contact. Now even though I finally found my new car and bought it somewhere else, no one treated me with such respect, professionalism, and genuine concern to help me. I really wish I had a chance to work with Dimitri because he would've made my experience that much better!! Thank you Dimitri for everything!!

melmel

Aug 31, 2015

I went in looking for a new car, however I was ok with keeping my older model Infiniti if I didn't find something I liked in my price range. Brandon Riches was the sales consultant who had the arduous task of dealing with me. I was very particular and he was very patient. He led us in the direction we were looking and found the right vehicle for us. Again, he was very patient and did his best to get us the best deal possible. Thank you!

mazdacx9

Aug 31, 2015

My wife and I stopped in on a Sunday afternoon to look at used SUV I had spotted on the internet. We were met by David Garcia who casually asked what we wished to see and in what price range. We didn't like what we went to see but he gently suggested we look at another model that we had not previously considered. Before we left we had a deal with no haggling and absolutely no pressure. Pricing was fair and paperwork was quick and concise. We were treated like we were long time customers who bought new Infinitys regularly and not first time used car shoppers. We will look there first for our next car even though it's 50 miles away and we would drive past dozens of dealers. Without question our best car buying experience in many, many years.

Infiniti4life

Aug 30, 2015

I came to Fort Myers Inifnti after trying to lease a base model Nissan Altima for the same price as what a new Infinti Q40 ended up being. I love my new Q40, and after dealing with J.J. Jijon, Greg Davison and Larry Ramie I know I made the right choice. Fort Myers Infinti and their team of top notch people made me feel welcome and comfortable through out the entire process. My sales associate, J.J. made my experience very unique and his backround as a Infinti certified technician gave me added confidence in the reliability and great performance of the product. I would recommend J.J. to anybody who is the market for a new or used car. Thank you J.J. and the rest of the Fort Myers Infinti team.

BETHEL85

Aug 26, 2015

Zachary Tankersley is the best !! He made leasing a car so simple! He took his time and explained the whole process without ever making me feel rushed or that "are you gonna buy or what" attitude. Fort Myers Infiniti is The Best Thing GOING!!

J.D.G

Aug 24, 2015

My wife and I had a wonderful experience with Fort Myers Infiniti! Everyone we dealt with from the top down was knowledgeable, courteous, and seemed to have our best interests in mind. What a great experience!

dontravel

Aug 24, 2015

Our experience with JJ and his team was excellent. From the moment that we walked on the lot, we were make to feel at home and our needs were met. JJ was a unique salesperson in that he is a certified technician. As a result, he had keen insights into the potential service issues associated with various vehicles. This experience gave us a great deal of confidence in the input and advice that we received about the automobile that we selected. We will definitely be using JJ's team for service as well. In summary, I happy to give JJ my highest recommendation. Be sure to ask for him when you visit Ft. Myers Infiniti. You'll be happy that you did.

claudia68

Aug 20, 2015

I recommended this Dealer Fort Myers Infiniti, I have good experience with my sales person Dimitri Haynes, is very friendly and all the time answer my questions. I'm very happy and comfortable with my new car.Thank you Dimitri for all you help,Claudia Villanueva & Family

JOE C

Aug 20, 2015

Zack was very knowledgeable, courteous and helped us set up the blue-tooth. Also made a very professional delivery. He called us the next day to make sure we were happy. Greg Davison did a wonderful job securing a good rate even with are not so good credit. He got us finished with in an hour.The used car we purchased was immaculate and every option worked. Also all the salesman on duty that day came and introduced themselves and asked If they could be of some service. All offered us water or coffee.

claudia

Aug 19, 2015

I recommended this dealer this people is very professional

walt340

Aug 18, 2015

The facility is very clean and the cars are nice. Everyone is very friendly and my sales person Brandon Riches could answer all of my questions. Good experience.

Kidznurse

Aug 11, 2015

My salesman, Armin Gackic, was absolutely amazing. His willingness to take the time to answer questions as well as offering the car for the night to test it out was unexpected. I really appreciated his upfront and honest work ethic because you could tell that he wanted his customer to be completely satisfied. I would highly recommend going to the Infiniti dealership in Fort Myers for future purchases or leases. I have to give kudos to the entire team that assisted me with this investment.

jfair89

Aug 8, 2015

very friendly car salesman, catered to our needs. Was able to get us the car we were looking for and in the price range we expected.

Cherie N. Thomas

Aug 7, 2015

My salesman, Kevin Higgins was excellent. Went above and beyond to help me. Taking time to explain all the new technology, twice. I was well pleased!

Sjayone1

Aug 6, 2015

This was my first time visiting Fort Myers Infiniti, when i got there this gentleman by the name of Dimitri Haynes greeted me at the door, he was very polite and quick about making me feel comfortable. He did an awesome job showing me the vehicle that met my wants and needs, I must say that i truly had a phenomenal experience. Last but not least, I would definitely recommend Dimitri as your sales specialist!

Arturo

Aug 3, 2015

I was looking for a pre-owned car and I found it at Infiniti of Fort Myers, luckily exactly the way I wanted.I was greeted and dealt with Dimitri and I was blown away by his customer service skills and politeness , he was also knowledgeable and made sure the all process ran smoothly.They all worked with my budget and made sure I had a great experience. I want to tach Zach as well who worked with Dimitri and the Manager Larry who was awesome as well.Great experience all around, great follow up, I am very happy. This dealership will now be my first stop overtime I'll be on the market for a new car and I have already recommended it to my friends and family.Great job!Thank you guys!

Randolphs

Jul 31, 2015

Brandon was very pleasant and patient to work with.....really helped make our experience worth the time and effort of finding the right vehicle.......appreciated Greg's efficiency dealing with the financial process......overall dealership experience was excellent!

William

Jul 31, 2015

My first personal contact with the dealership was with Mike Robbins the internet manager set up quick appraisal for me since I had to go back to school. Lisa Davidson was my sales rep and she provided great customer service. I went in unsure of leaving the dealership with an Infinity due to the fact that I knew I had a lot of negative equity in my trade in but Lisa and Blair worked out the number to get close to my budget and I ended up buying an awesome Q50. Overall they made the whole process very smooth and time efficient.

dianetm

Jul 30, 2015

Never expected to buy this G37 but it was love at first sight. Dimitri is very knowledgeable and professional and eased me through the process.

Joe & Carrie Englewood, FL

Jul 30, 2015

My wife was scanning the internet looking for a used vehicle and sent me a link to one she found at Ft Myers Infiniti. While that was not the vehicle we purchased it was in the ball park of what we wanted. She left her number incase anything else was available. Mind you she was doing this at 3am. By 10am Mike Robbins the internet manager called her to find out what exactly we were looking for. After listening to our parameters he told her about an EX35 that they just got in that might be worth a look. He went out to the lot and took pictures and sent them to her to check out. We got in the car drove an hour and a half from Englewood FL. We got to the lot where Mike met us to show us the car. Kevin Hackshaw was our sales person and the two of them went above and beyond our expectations as they were only dealing with a used car sale but treated us as if it was the most expensive car on the lot. After a test drive we both agreed we wanted the vehicle. Mike was not satisfied with some of the things he wanted touched up and made right with the vehicle and offered to do things to the vehicle that we wouldnt expect on a used car purchase. He put us in a nice QX50 loaner and said he will call us when our car was done. 48hrs later he had us come back and the EX was immaculate and "touched up" more than we expected. Mike was so diligent in his pursuit to find a vehicle that fit our needs that we will always check in with him and Ft. Myers Infiniti when looking for a reliable used vehicle. We are looking for one more used vehicle now as my wife is claiming this as her own. Mike and Kevin went above and beyond Thanks for treating us like royalty even on a used car purchase.Joe and CarrieEnglewood, FL

anthonyrwilliams

Jul 27, 2015

My wife and I came in to check out their QX60 model the other day. Our family is about to expand soon with the birth of our first child so we're thinking we need a larger vehichle. My wife currently drives a very nice and well maintained 2012 Hyundai Genisis sedan w/navigation with under 30K miles. The problem is we're in the 3rd of a 4yr lease that's up next June. Note to anyone reading this review...do not EVER get yourself into a 4yr lease. That circumstance handicaps the cars residual value and buyout quotes you'll get as well. To make a long story short, the pro's at Fort Myers Infiniti were honest with us. Instead of gouging us to make this deal work, they advised us to return when my wife's lease was up. Doing so will allow them to save us money. We absolutely appreciated that seeing we'll be navigating all the new expenses that comes with being a parent. If you're considering an Infiniti, go see sales consultants Zach Tankersley who's an Army Veteran and Lisa Davidson for a great customer experience!

onehappygirl

Jul 27, 2015

excellent experience from start to finish. worked with JJ, Greg and Blair. They did exactly as they said they would and it was a fantastic experience. Would highly recommend FM Infiniti to everyone

kallison

Jul 25, 2015

I had spent weeks researching cars and going to dealers, but I always left frustrated at the experience. I originally came to Fort Myers Infiniti to look at used cars, but I am very grateful JJ Jijon spoke with me about leasing options! JJ let me ask all the questions I needed and never once did I feel like I was pressured into a sale, which was extremely important to me. The entire process was smooth and pleasant. I absolutely love my Q50- thank you!

robspadoni

Jul 19, 2015

Brandon Riches was a great sales consultant. He was not only able to give us a great deal but he was very knowledgable and friendly. He made sure he did whatever it took to get me to the price number I had in mind. He not only sells cars but his background as a technician also assisted with his sales approach. He made me a happy customer and I would definitely reccommend him to anyone looking for an Infiniti.

Michell94

Jul 14, 2015

This was my first time visiting Infiniti of fort Myers and would definitely recommend it to anyone in the market shopping for a car. We had Kevin as our salesman. The process was went as smooth and seamless as possible, he was very helpful and knowledgeable about the cars. Thank you to the crew at Infiniti for a great experience.

Putt75

Jul 14, 2015

To start off my salesman was awesome.My attention was not to purchase a vehicle at the time but with the help of my salesman he convinced me that was the best thing for me to do so I did and I'm happy with my decision my car is awesome and I thank all the guys that help make that possible...

troshe123

Jul 14, 2015

We were in the market for a new car. My dream car is the Infiniti QX60. We spent sometime looking around and shopping at other dealerships. We had thought that an Infinity would not be in our life right now. It would have been too big a dream to attain at this point in time. Anyway we decide to go check out what they have to offer, that is when we met JJ. He is a wonderful person to work with. At no time I felt I was being pushed into buying a car. He worked with me and gave me different options. He is knowledgeable about the product we were interested in. He is easy to talk with and was very patient with me. The car we got was the most expensive of all the other models we were interested in. However, because of JJ's disposition, attention and genuine spirit, we decided to go with Infinity. I can say without a shadow of a doubt, if it was not for JJ and Larry, I would not have got our car here. Thank you guys for all that you do. You have made us very happy customers. We will definitely do business with JJ and the Infiniti team again.

bbbarbaraa

Jul 11, 2015

Our sales person Lisa did an exceptional job explaining and taking the time needed to answer our questions. Greatest car buying experience!! Thank you Lisa!

lissymrtnz8

Jul 6, 2015

Dimitri was very friendly and accommodating, he worked with us to get us the very best deal he could without being pushy. We were not looking for a specific vehicle to purchase, but were mainly focused on affordability and low monthly payments. Greg was also very informative and helpful, I would definitely come here agaibn next time we need a vehicle, great overall experince.

tasha721

Jun 30, 2015

We were in the market for a four-door truck. We went to Infiniti to see if they had anything on their used lot, as we have an Infiniti car and have heard great things about the Fort Myers Infiniti. We had JJ Jijon as our salesman. He was very helpful without being pushy. JJ was very knowledgeable about the vehicles on the lot and was able to answer all of our questions. Although the lot didn't have what we were looking for, I will definitely go there again the next time we are in the market for a vehicle. I appreciated the knowledgeable staff and had a pleasant experience.

dboros1466

Jun 29, 2015

JJ was friendly and professional from the first telephone call. My lease was due to expire on 9/18/15 and JJ extended the invitation to come out to the dealership and look at another Infiniti. We met on Saturday 6/27/15. He was prompt, and made me feel at ease from the beginning. We discussed the options available and decided to look at the Q50. We took the car for a test drive and I loved it from the start. JJ really made the process painless. He was attentive to my needs. I learned what a kind and caring family man he is. Being a woman, I have had some less than pleasant car buying experiences. Nothing could be further from the truth with JJ and all of the people I met with on Saturday. I have already told several friends about my experience and highly recommend JJ and the Fort Myers Infiniti dealership.

isaquito23

Jun 25, 2015

I went along with my wife Diana, to Infinity in Fort Myers to see if I would find the right car for me. I test drive 2 cars but for some reasons those 2 vehicles weren't the right choice for me. However, JJ Jijon gave us and excellent customer service. He is very knowledgeable and very kind. He was nothing but helpful and he tried hard to find the right vehicle for us. I would recommend Infinity of Fort Myers with no hesitation and specially to work with JJ. Thank you very much JJ and Infinity of Fort Myers

FLNaples15

Jun 24, 2015

JJ at Fort Myers Infiniti provided excellent customer service on reviewing my options between buying and leasing. He was helpful in the fact that he was knowledgeable about a lot of different makes of cars and he was patient as I worked my way thru the process. Overall very happy with the service he provided and would recommend him to anyone inerested or even thinking about getting a new vehicle.

mjwEstero

Jun 16, 2015

JJ at Fort Myers Infiniti gave us excellent customer service on the leasing of our new Q50. If you are looking for straight forward and honest service i would recommend JJ 100%.

martin

Jun 14, 2015

I went in to Infinity to see if I would buy or lease a car. I ended up not doing it either because of a couple of reasons however, we got to work with JJ and he was very helpful in every way. He was honest and knowledgeable about a lot of cars. We talked about my Mercedes CLK 430 even though we were at the Infinity dealership. I would recommend this dealership to anyone and go see JJ he will be able to help you.

massguy

Jun 11, 2015

I went to the dealership at 3 o'clock on a Sunday afternoon looking for a late model, used Infiniti. I was just shopping with no intention of buying that day. I already owned an FX35 and wanted to change to a G37. JJ was extremely patient and helpful, but they didn't have a used car with the color and options I wanted. I was about to leave when he introduced Larry Ramie, his manager. Larry proceeded to explain that they could put me in a new Q40 for only slightly more than a used G37, but that would require leasing the vehicle. I was hesitant at first, but listened to the explanation and advantages of leasing. Long story short, I walked out around 7 PM (on a Sunday) with a deal in place to pick up a new Q40 the next day. And because I had equity in my current vehicle, I left with money in my pocket! Once I agreed to lease, JJ was the consummate professional walking me through the process; he was patient, a good listener, and polite. He stayed late to help me complete the deal and get what I wanted. I have to say everyone I dealt with , including Greg Davison the finance manager, were very professional, patient, and polite. This was a business deal, not a hard sell. I would highly recommend this dealership if you're looking to purchase a vehicle.

jennamarieu

Jun 10, 2015

As a first time car buyer, I was naturally skeptical and nervous about not only my car choice, but the dealership from which I would buy. I can't express enough how wonderful of an experience it was to work with Fort Myers Infiniti as a whole. Having read previous reviews, I knew I wanted to work with Mike, however JJ was also an excellent help when it came to sales, showing me around the lot, and discussing the various vehicles I was interested in.I truly appreciated Mike's patience with me in selecting the model that I wanted. This included going on multiple test drives, sometimes more than once in a particular vehicle, as well as making numerous visits to the dealership during my decision-making process. I never felt pressured or hounded at any point in time during my experience with them. Once I had decided on the vehicle that I wanted, Mike and the team were fantastic in providing quick and seamless service to my family and I. I especially appreciate Mike's advice to put down a deposit on my vehicle on Saturday (since I would not be purchasing until the following Monday). I found out just a couple of days later that a friend of mine was looking at the same vehicle and ended up having to purchase a different model just days later because mine was no longer available. In the beginning, I was nervous that the FX37 that I was interested in would be out of my league. However, Mike and the rest of the team (Larry and Greg especially) were enthusiastic and determined to discuss the various options to ultimately help me get the car that I've wanted for a long time. I would recommend this dealership to anyone looking to purchase not even just an Infiniti, but any car on their lot. Thank you to Fort Myers Infiniti for a wonderful experience, I absolutely love my car!

nannydash86

Jun 4, 2015

I am one of those skeptical buyers to deal with. I have purchased many cars and the experiences have been a mix of everything. I have to say that Fort Meyers Infiniti stood out among the rest. I dealt with Mark Snyder and I could not have been happier. Mark was very transparent and up-front about all aspects of the car and the pricing. I not only felt great about buying my car, but I had a good time doing it. That same experience carried right over into dealing with Greg Davison in Finance. You can tell the culture of the dealership is great with how the staff interacts with one another. I would recommend friends and family to this dealership. Although I live three and half hours away from Fort Meyers, I would happily go back to purchase my next car from Mark.

floridian

Jun 1, 2015

My LR4 was in its 5th year and I was looking for a new car. At the same time I checked out the comments on dealerships of different brands in SW Florida.Well to make a long story short - I ended up with Ft Myers Infinity and found them to be a class act from beginning to end of my purchase of a QX80.It started with an appointment with Mike Robbins next morning, a confirmation call an hour earlier, a friendly greeting in the parking lot, Mike's friendly professional and efficient communication skill and ended with Greg Davison's handling of the paperwork. They all act as a team that seems to take pride in customer satisfaction and take pleasure in exceeding ones expectations.Great place to do business with. Friendly, no hassle or pressure and always ready to answer questions.

gsddennis

May 27, 2015

Mike was very helpful but never pushy or over bearing. Overall, it was a great car buying experience that I am appreciative of, and I will definitely be back.

Leslie777

May 27, 2015

If you would like the BEST vehicle ownership experience, Please go see Mike Robbins at Infiniti of Fort Myers! Mike will exceed your expectations on every level! His professionalism, knowledge & compassion was the best I have ever experienced! The top notch service Mike Robbins has provided me with (even after the sale) is remarkable! Thank you Mike, I absolutely LOVE my new Infiniti Q50!!!Warmest regards, Leslie

Tgunn86

May 20, 2015

Everyone was AMAZING and so understanding and accommodating. Only complaint we have is we purchased a used vehicle and and a week later the service light came on for an oil change. Why wasn't this taken care of prior to being up for sale? It also has a hole in the windshield that we have to repair and we were not notified about these issues. Because it was not an Infiniti we got it "As is" so there isn't anything we can do about it. But again the staff was super friendly and we will still recommend to our friends, and of course let them know are experience.

hammy57

May 16, 2015

Mike & Staffthey made us feel great wen we were at the car lot., also they gave us our time to choose which ones we wanted to test drive.we had ELLECENT SERVICE, we will tell our friends about INFINITI CAR SREVICE to anyone who are deciding to buy a new or trade their car. To try you guys first.

Win412

May 15, 2015

In 2013 I purchase a Infiniti G37 with Mike Robbins. He did a outstanding job, he was very professionaland he made it happen for me and after that he treated more like family. after 2 years of Leasing my G37 I went back to Mike Robbins to see what options I had and Mike came through for me again and I came out with a 2015 Infiniti Q50a in which I am very satisfy. I felt kind of bad for Mike Robbins because he spend so much time with me that he didn't have lunch, I said go ahead eat lunch I'll waithe said no it's OK i want to make sure your taken care off. well to me that shows someone who is dedicated. and to me he comes highly recommended.

SuperDad

May 11, 2015

Was a bit intimidated when entering the beautiful showroom of Infinity of Fort Myers on Rt 41. I was introduced to Mr. Armin Gackic who was extremely knowledgeable and took his time answering all my questions not knowing if i was a tire kicker. He took his time in showing me different models based on my needs. The negotiation process which i dread was smoother than expected with absolutely no sales gimmicks or pressure tactics. My wife also needed to see and test drive the car along with the rug-rats which was no problem. I purchased a QX60 at a great special finance rate with the help of Armin. The Team at infinity from the finance department to the service department made our family feel welcomed. The scheduling for the first service was also very easy as i was personally introduced to everyone i will be dealing with for future reference. Buying a new car, especially a luxury automobile can be stressful by my experience with Armin Gackic and Infinity of Fort Myers was a breath of fresh air. You won't go wrong paying him a visit if your shopping for a new car.

Kurt

May 5, 2015

I recently had a wonderful experience at Fort Myers Infiniti. Salesperson, Kevin Hackshaw, and his manager, Blair White, did everything in their power to make sure I was happy. The folks at Fort Myers Infinity always treated me with respect and never pressured me. If you are in need of a new or used vehicle, Fort Myers Infiniti is the place to go. Ask for salesperson, Kevin Hackshaw, and his manager, Blair White, and you will be in good hands. I would not hesitate to recommend Fort Myers Infiniti to any friends, family, or others.

Bob

Apr 21, 2015

Mike Robbins showed a level of professionalism seldom found when shopping for an automobile. The key element in me making the purchase was he instilled "trust". What he said was what he delivered.

Florida Author of great mysteries

Apr 14, 2015

I would like to recognize Mike Robbins, a true professional and knows his job well. Mike is definitely an asset to the Infiniti Company. He took his time to discuss in detail everything about our new car and while driving, showed us examples of what our new car could and would do. Not often do you find someone of his caliber and one who cares about selling cars, but most importantly treats his customers upfront with a happy, bubbly attitude and great dignity. Great job Mike. Keep up the good work. Also, last, not least, the good ole Georgia boy that helped us to reach our goal. Bravo to you for making this country girl so happy.

Ronnieron56

Apr 7, 2015

I recently purchased a car from Fort Myers Infiniti, me and my family had a fantastic experience. They took the time to make sure we were taken care of and were comfortable with our purchase. The staff was friendly main sales person Mike and Kevin, plus Larry. They have and outstanding team. I would recommend purchasing from them any day.

MrandMrsMercer

Apr 3, 2015

I sent in an inquiry online for a QX60 lease offer. I was called the next day by our salesman Mike Robbins. We spoke a bit about our needs and he expressed he had the vehicle we were looking for. We went to dealer today and Mike greeted us upon arrival. He was very Profesional the entire time and helped us find the exact vehicle we were looking for. My wife was very picky, and Mike took the time to find just the right one. After looking at several QX60s, and driving one on long test drive, my wife was in the love with the car. Mike and his sales staff worked hard to get the payment we were looking for and to get us on the road that day. We told them we had two hours to get home to pick up our kids from school. Mike had everyone working on this deal, from the detail crew to the finance paperwork and had us on the road with our new Infiniti as promised. Thanks Mike for a great experience and for taking the time with us. We will see you in 36 months. :)

dlharris1225

Mar 25, 2015

I purchased my car with mike robbins he worked so hard getting me the price and the interest rate that I needed in order to afford the car he did an amazing job and I would recommend Fort Myers infinity and Mike Robbins to all my friends. and I also will be back to purchase my next vehicle from him. He really really work hard for me. also I believe it was Larry who did the financing who also did an amazing job in securing me the financing I needed at the interest rate I needed. I thanked them both very much and Fort Myers Infiniti

lms

Jan 29, 2015

My husband and I recently purchased a vehicle and worked with Mike Robbins. I can not express enough how friendly Mike and all of the staff were. This was definitely the best experience we have had purchasing a vehicle. We weren't really looking to purchase a vehicle but my husband happened to be working nearby and saw a vehicle on the lot. He went in and spoke with Mike and a day later we were purchasing the vehicle. Mike took a lot of time showing me all the bells and whistles of the car. He offered to even come to our house and show us how to program the garage door opener. Even after the sale was final, Mike took time to go over all details of the vehicle. It was overall a wonderful experience and I would highly recommend this dealership and particularly Mike.

shar

Jan 11, 2015

I was in the area and needed my car washed and service, I called my sale consultant Kevin Hackshaw who I purchase my car with. I know this was last minute because I did not have a schedule appointment. I was able to get my car washed and schedule an appointment for my oil change. He his really an outstanding and professional person. Thank you for always following up with me as well.sincerely,sharlene

Jim G

Jan 9, 2015

Bought a 2013 Volvo from Ft. Myers Infinity, January 2015, nice car. Made me wait 6 hours in the lobby waiting to have different tires put on it. After I left, I noticed a shimmy in the front end. The brakes were shot and they wouldn't return my call. I guess once they have your money.... I had to take care of it myself. Apparently the sales person didn't notice the very noticeable the broken gas cap when he filled it, another $30. They said it was owned by one of the managers, if they don't take care of their on cars they're probably not going to take care of yours.....

JimG

Jan 9, 2015

Bought a 2013 Volvo from them in Jan 2015, apparently the sales person didn't notice the noticeably broken gas cap... After I left I noticed a shimmy in the front end, brakes were shot. No return calls or e-mail, had to fix it myself. Car belonged to a manager, if they don't take care of their cars they're not going to take care of yours.... Multiple attempts at contact, no return calls. Never been treated this bad at a car dealer. Once they got the money they could care less. Revised January 25: Store manager saw this post and called. Too bad it took this much to get a phone call. The manager and I had a nice talk, he reimbursed more than my expenses and apologized for the incident. It would be nice if there was some kind of people-skills taught to the staff. Perhaps also some kind of post-call to ask customers how their experience was? I was forced to go directly to Volvo for service and they were strict about follow up contact. An entire business can be affected when one employee does a bad job. Don't let one useless employee affect your business with this dealership, others seem to have been treated well, and management jumped in when they saw a problem. Not very satisfied, but issue is settled.

cjfirstmate

Jan 1, 2015

My husband and I were looking at different dealerships trying to decide what type of new vehicle we wanted. Mark Snyder greeted us in the showroom and offered his assistance with any questions. We did not intend to buy this particular day, but after looking at the Infiniti 2015 QX60 we knew this was the one we both really wanted. Once we decided to buy, Mark was patient and worked very hard for us to stay within budget and got us a good deal on the car we wanted. We wanted to take the QX60 that day so Mark spent 5 hours with us and expedited the processing of the vehicle so we could drive it away. By the time we left he felt more like a friend to us than a sales associate. We appreciated his being upfront with us on all the details of this transaction and his great sense of humor suited us to a tea. Mark went thru all the things one can do with all the high tec. buttons and navigation and told us to come by anytime to see him if we had any questions or further guidance learning how to utilize all the technology. We are giving him a 10 only because they don't have 15 on the scale. Mark thank you for a wonderful experience with your dealership, a big thank you to my husband for a fantastic Christmas present and Greg Davison (finance) thank you for taking care of all the paperwork and it was a pleasure working with you also. We highly recommend the dealership and their employees we were fortunate to deal with.

Nwach905

Dec 31, 2014

My experience with Kevin who was assisting me in attempting to purchase an SUV was I must say awesome. I told him that I NEEDED to leave a review for him because its hard to find a salesman that has such heart and sincerity in that field of business. His knowledge on the vehicles impressed me. Unfortunately I was not able to purchase a vehicle that day but once I am Kevin is without a doubt the guy that I will be giving my business to.

Wizeb4mytime

Dec 29, 2014

I called in about a Infiniti coupe, Kevin was very helpful and informative, could tell he was smiling through the phone. I was surprised when he followed few days later about my inquiry, it was appreciated.

Jodi M

Dec 29, 2014

It is a sincere pleasure to deal with our salesman Kevin Hackshaw at Fort Myers Infiniti!!! After 4 hours at another dealership, I am not sure where my husband and I found the energy for round 2. Since we live in Port Charlotte and were already in the neighborhood, we decided to stop in at Fort Myers Infiniti. To our amazement, we ended up leaving happy, and most importantly with a new QX60.I know few people who enjoy the actual crunching of numbers on a new car, but Kevin Hackshaw, Blair White General Manager, and Greg Davison in Finance made it easy and ensured that our day ended in success.Kudos to all!!!

jimnlee

Dec 20, 2014

I have purchased many vehicles in my life and typically it has not been a pleasant experience. More often than not the relationship is somewhat adversarial between the dealership and the buyer. That is categorically not true at Fort Myers Infiniti. I was treated phenomenally well by the entire staff and it was far and away the best car buying experience I've ever had. Mark Snyder and the team truly worked with me (not against me as often happens) to find solutions to issues that I had. Oh, and did I mention the car? AWESOME! I highly recommend this brand and this dealership to anyone in the market for a car.

Bornsen04

Dec 19, 2014

My husband got the car for me so when I went to the dealer to sign the paperwork I had the pleasure to meet Dino.He was extremely nice and helpful.He assisted me with my questions in a friendly yet professional manner.Great job!

Franklin Sujo

Dec 16, 2014

Dino Jagarnauth was my sales consultant he was a pleasure to work with. No BS and he got me the deal that I wanted. Highly recommended.

vertol1

Dec 11, 2014

From the moment I first arrived at the Fort Myers Infiniti dealership, I was treated like royalty. Every person I met there was friendly and cooperative. My salesman was Mike Robbins and I couldn't have asked for a nicer person to work with. I genuinely liked his personality and appreciated his knowledge.

asmat1954

Oct 13, 2014

Justin was a great! This my first Infiniti and I can say My wife and Me was very happy.Justin was extremly patience with us.We had very poor in English langguage,but he tried very hard to make us understand without pressure us into anything.Thank you Mr.Justin and keep us your good work!When it was time to finish the deal,we put in pressure situation to accept the insurance cover.At the time almost 9.30 pm.We're already very tired,dont even understand what it was that we signed.When we want to cancel them in few days,the answer was NO.Until now My wife and me still expecting the change from the Finance Dept.

Benita Alstatt

Oct 12, 2014

I'm definitely going to recommend Zach to my Friends, feel like I had known him a long time, similar to back home. He really cares about the clients. Give him a raise and a promotion

DrCJB

Oct 11, 2014

Zach was an extremely helpful sales consultant, who truly know's his business. He did not pretend to be the expert or blow smoke about what they could do. He went straight to the source to get the facts and then presented both side of the situation.

sr0302

Oct 11, 2014

This is my first Infiniti and I can honestly say I am extremely pleased! Justin was awesome to work with. He made me feel very comfortable and did not pressure me into anything. He did everything in his power to get me the best deal possible. I am very happy with my purchase and will be coming back for sure. Thank you Justin!

sr0302

Oct 10, 2014

I just purchased my first Infiniti (G37) with Justin Woodcox and I am extremely pleased. The process was very quick and easy. And Justin was great. He was not pushy at all and did everything he could to help me out in getting me the best deal. I would definitely recommend this dealer to a friend. I can't thank Justin enough.

AJFORGETMENOT

Oct 10, 2014

My family and I had THE BEST experience with Fort Myers Infiniti. Zach Tankersley was my sales guy and he made my entire experience amazing and fun! We had a lot of laughs! When I made my trip to the lot, it was unforgettable. I purchased a beautiful vehicle and will enjoy it for many years to come. Blair White made a great deal with me and my family was only able to get this vehicle because of him! Thank you Blair and the Infiniti Sales Team!!

FGCU Eagle fan

Oct 9, 2014

I am very pleased with the customer service from Armin Gackic today. He was very helpful. I appreciate his service.

Katie

Sep 10, 2014

Going into any dealership alone can be a little intimidating, especially as a single woman on her own. I was immediately put to ease with the down to earth and friendly staff. I was greeted at the door by a salesman named Armin who helped me through my day long journey flawlessly. Not only was he extremely patient with me through the whole process, but was incredibly knowledgable having an answer for every and any question I had. Not your typical pushy salesman experience I was anticipating. It felt more like a friend helping a friend out. He made every step of the way extremely easy and actually enjoyable. Not to mention the dealership is absolutely beautiful with the modern decor, comfy couches, flat screen televisions and amazing complimentary cappuccinos :) Working with the supervisor Greg, for the final sale was quick, easy and hassle free. Again a pleasant surprise. I ultimately left the dealership with the exact car I wanted at a lower price than I went into the dealership wanting! Not only are Infiniti's my new favorite car but the Fort Myers Infiniti dealership changed my perspective on the overall car buying experience. Thanks guys!

katieann28

Sep 10, 2014

I had the pleasure of working with Armin. He was extremely knowledgable, patient, friendly and was able to get me into a brand new car under the price I initially wanted! Thank you for making it an easy and enjoyable experience!

Joe F150

Sep 5, 2014

We were looking for an F150 for our business and found the "perfect" one here. We arranged to meet with David Garcia, our sales person. He is young, smart, knows the product and is professional. He and the entire team were fantastic. Had an appointment for service the other day, met Cindy and the team. She knows her stuff as well, If you are looking for a dealer that will work with you from the start this is the place to come. Not a high pressure selling approach, by anyone, anytime.

sci0ntc07

Jul 11, 2014

Armin made me feel like I got a great deal on the car that I purchased.Walked away very happy and satisified and will be coming back for sure.

meggiedoobler

Jul 8, 2014

Tom Rieman and the team at Fort Myers Infinity really made my visit and vehicle purchase a wonderful experience. They were very quick to get everything taken care of for me and have it all ready for me when I got off work. I was in and out and very happy with the level of service that I recieved. Multiple times while I was there, other team members would come to me and ask if I was doing ok and if there was anything they could get me. The showed me around the building and where I could come for maintenance. I really appreciated how everyone was so friendly and willing to help. I have already reccommended many to your location.... THANK YOU!!!!

lochjc

Jul 7, 2014

My wife and I had a very gratifying experience leasing our new Q50 from this dealership. Mark Snyder was extremely helpful and friendly, and we completed the entire process (from walking in off the street to completing all the paperwork) in just under 3 hours. We got a great price without a lot of haggling. We couldn't be more pleased with our new Infiniti!

MBaker610

Jun 13, 2014

This is my first Infiniti. Greg Davison was the most knowledgeable, professional and non-pressuring car salesperson I've ever dealt with. I've owned a Mercedes and two BMWs among other brands, and he made it the most pleasant car purchase I've ever made. Greg, Blair, Roger and Larry were all very warm, helpful and trustworthy. Cindy even helped me with my trade in and had the best attitude - and it sounds like she has worked for other car companies and is most happy with Infiniti! I rarely post reviews online but, this experience was so positive, I felt like people always complain online but, rarely take the time to recognize a great experience. Purchasing a new car can be stressful, and they all made it an easy transaction.

blaineduncan

May 23, 2014

A generally pleasant buying experience. Armin was very helpful and informative without being pushy. I purchased the Q50S hybrid, and I've thoroughly enjoyed it so far.

edgarG35

Mar 12, 2014

My mother and I drove to Miami to test drive an Infiniti G37, and come to find out it was sold when we arrived. We were very very upset and decided to call my local dealership-Fort Myers Infiniti to see if they had any pre-owned G37's. Robert Cardenas was the sales consultant that I was transferred to. I told him my entire bad experience, and he was understanding. He basically apologized for what happen, because as he explained that "The Infiniti Brand " is not only a luxury brand, but very transparent when it come to doing business. He stressed that at his dealership there's a zero tolerance for that type of behavior. He went on and asked me questions to see what I was looking for, told me to stop in that he has 2 vehicles that may fit what I was looking for. I came in, I was rapidly greeted by another sales consultant, told him I was here to see Robert- with a smile they got him and Robert showed the two vehicles. He knew my budget, my payment that I wanted to stay under he was very friendly and I felt at ease. He suggested another vehicle that was not an Infiniti, due to the budget I was shooting for. It was a great deal, but I didn't want the vehicle. He was pleasant and showed me numbers on the Infiniti G37 and the Acura tsx. My mother knew that I wanted to build my credit and the Acura was the better deal across the board, but I didn't want it. We went back and forth for a couple of days. To make the long story short. I ended up getting approved at my local credit union and bought a G35 from a private owner. If Fort Myers Infiniti had that same car I would have purchased it from Robert. By the way once Robert found out I bought my Infiniti G35 he called me and congratulated me. "He said you better bring that G35 to get serviced by us"LOL. I will recommend all my friends and anyone looking for a car -to go see Robert Cardenas .

Carrieb1971

Mar 11, 2014

This was my second Infinity purchase. Robert was very helpful on making sure I was happy with the purchase of my Infinity Qx80. He is very persistent and follows up on everything you may need. Robert was very conscious of the time and made sure my paperwork was handled in a timely manor. I would recommend working with Robert at Ft. Myers Infinity.

LyndsYoung83

Mar 10, 2014

Our overall experience was great! We were previous Infiniti owners and didn't want to go with any other car maker? From the moment we pulled into the parking lot at 5:30 on a Saturday, Robert was so attentive. He was very friendly and was very honest and straightforward. He let us test drive the vehicles we wanted and never felt pushy or anxious to leave. We ended up buying a car that night and Robert stayed until the very end! He followed up to make sure we were happy with our purchase and Ito see if we needed anything. I would recommend any friend in the market for a new car to go to Infiniti and work with Robert! Thank you Robert for all your help and look forward to working with you again in the future!

jyoti06

Mar 8, 2014

My experience at Infiniti of Fort Myers was excellent. All staff members were very welcoming and patient with helping me find my new vehicle. Soon as i arrived, i did not have to wait for assistance as Robert greeted me and helped me right away. He had good knowledge about all the cars and even though it was a very hot day, he was patient and ran back and forth getting cars for me to view as well as test drive. His customer service was excellent. The deal was made fast, in good professional manner. Larry and Blair helped with the financial process, which they both were very helpful and made the process very smooth and quick. Larry made all they paper work very easy as he was very friendly and fun to work with. I am glad the process did not take all day, but each staff member did take good time and gave excellent service. I am enjoying my Q50, and i will recommend this dealership to others.

StingRayN

Feb 15, 2014

Everything you imagine excellence service to be, this dealership provided. I don't know any of them nor have I ever stepped foot on the lot as my entire experience was catered to me while I remained on the east coast of FL. My story begins searching for a 2009-2012 BMW Z4 in my local area. As I contacted places or when to look at the vehicles they were purchased underneath my nose. I began expanding my search nationwide and even lost some other sales I was willing to pay shipping for from Georgia without even seeing the vehicle. It took 6 cars I was interested in until I contacted Robert in Fort Myers who had a vehicle I (and another customer was interested in). Extremely professional, Robert took a small deposit and placed the vehicle on hold for me while we continued the transaction. They could have gone with a face-to-face buyer but professionally FED EXed required paperwork to me instead. Robert's display of customer service met my needs as a USAA buyer. His team was outstanding and even personally delivered the vehicle across the entire state of FL (to which it arrived in mint condition). Robert's met my schedule to delivery it even though it was his personally scheduled day off. With no heartache, his leadership displayed an "I will make it happen no matter what" mentality. This team reflected the notion that the customer comes first that excellent customer service is built on. As a picky customer, Robert also met my other misc. demands prior to arrival with the vehicle and now I provide the highest form of marketing a business can have word of mouth to those around me. I already had financing and this team was professional and respectful. I didn't have to go through the typical dealership nightmare about listening to a guy trying to sell me their higher rate or maintenance plan when they don't realize I know more about than them with a Master's in Business Administration. Larry was professional, asked what rate I had with USAA, and left it at a small conversation informing me of their typical offers rather than rudely push after being told NO. This team was all on the same page with Robert leading the charge and I would gladly recommend them for any vehicle purchase.

Alliehurley89

Feb 15, 2014

Robert was very friendly and worked with me to get the best deal on the Q50a. I was very pleased with the service. The purchase was made quickly so I didn't have to sit in the dealership all day. He understood what my price points were and he was able to obtain them. I would highly recommend Robert for your next Infiniti purchase.

bigbanana

Feb 14, 2014

Fort Myers Infiniti sales consultant Mr. Robert Cardenas demonstrated both professionalism and friendliness. I enjoyed the purchasing experience at Fort Myers Infiniti due to his assistance. I will continue to purchase my vehicles (3 now) with the quality of both the vehicle and the staff.

Juergen

Feb 13, 2014

I wanted to buy a preowned Mercedes SL500 that Ihad seen in the Internet. So I went to Fort Myers Infiniti and met Robert Cardenas, who answered all the questions I had. I found him extremely friendly and honest. The whole deal was absolutely satisfying, although we had problems with the money transfer from Germany within the promised time. They waited patiently and stayed friendly. I would always recommend the Fort Myers Infinti people. Go to Robert, you will not regret it. Juergen from Germany

jennj

Feb 7, 2014

I had an amazing experience at Infiniti of Fort Myers. Robert Cardenas was an absolute pleasure to work with as was the rest of the team I encountered. I would highly recommend this dealership!

lauriewojt

Jan 25, 2014

Robert very knowledgeable and easy to work with. It was nice to have him greet me and get me into a new vehicle quickly. He worked very well with my hysband and me and juggled both of us getting us both into a new vehicle. Made the transactions easy. It was a pleasure.

mncpeters

Jan 13, 2014

We appreciated the professionalism of the sales, finance and management staff. We were able to quickly identify the vehicle which fit our needs and budget. The finance process was a breeze and very efficient which is important to us. New car shopping can be a chore and was a great experience with Robert, Larry and Blair at Fort Myers Infiniti!

tjmidgett

Jan 11, 2014

My wife and I went to Fort Myers Infiniti after looking at other vehicles from competitive manufacturers in the Fort Myers area. Immediately were welcomed in a professional, yet relaxed manner. The salesman directed us to the location of the cars we were interested in and briefly shared the details with us. In a low pressure method, he allowed us the liberty to freely explore the car privately. After a few minutes, we were approached to see if we were interested in taking a test drive. Once the test drive was completed, we informed the sales staff that we desired to look at several other cars in the area, since we live in Charlotte County about 30 miles away. Before we left, the salesman gave us a written price, promptly and without haggling, for the car we drove. We were immediately impressed! This whole scenario took place in less than 45 minutes. When we got home that night, we both agreed that the quality of the car and the friendly, low pressure staff was hard to beat and decided to make the purchase the next day. The entire purchasing process was a direct parody of the initial contact and test drive segment. Both my wife and I are very satisfied, and we would recommend Fort Myers Infiniti to our family and friends.

CSCampos

Jan 6, 2014

From the time I walked in the door to the time I pulled off the lot with my new G37 sport, Victor and all the team at Fort Myers Infiniti we extremely friendly. The owner/GM Blair White was not a typical GM. I heard him interacting with staff and customers. Victor Ruiz was one of the main reasons I purchased from this dealership. His level of service and follow up made me feel like he was interested in a business relationship not just to make another sale. Victor and the team at Fort Myers Infiniti have a customer for life.

Lross53

Jan 4, 2014

We recently purchased a 2013 G37 and we absolutely love it. I hate shopping for cars, but had a wonderful experience at Ft Myers Infiniti. Robert was was very knowledgeable, friendly, and did not pressure us. Without any hassle, we got an even better deal than advertised on Truecar. What really struck me was the sense of family at Ft Myers Infiniti. I would highly recommend Robert & Ft Myers Infinti to all my friends!

JustJan

Jan 2, 2014

We had a leased Infinity as did our daughter. Mike Robbins made it possible for us to turn both cars in and drive out with a new 2014. Since the last time we were there all the employees are new except for Larry Ramie. He provided us with the same great service as he did last time. Thank you Mike and Larry. J and J

painejs

Dec 13, 2013

We had a very good experience at Fort Myers Infiniti selecting and purchasing our Preowned Certified Infiniti. Our salesperson, Mike Robbins, was very professional, helpful, and knowledgeable regarding this automobile and the purchasing process. This was the easiest experience we have ever had while purchasing an automobile. Mike, thank you for your assistance, good humor, and pleasant human touch. We certainly will recommend Mike and this dealership to our friends should they be in the market to purchase a luxury automobile. Fort Myers is fortunate to have an Infiniti dealership now.JEP & SLP

Isabel

Nov 20, 2013

I had a fantastic experience at Fort Myers Infiniti. The customer service and level of attention was remarkable. I had just starting shopping for a new car and had visited a few other dealerships earlier in the day and none were anywhere close to Fort Myers Infiniti when it came to friendliness and desire to work with me to meet my desired needs. Eriberto "Eddie" was fantastic from the time he greeted my husband and I in the parking lot. He was charismatic, energetic, and very knowledgeable. Eddie took the time to answer all of our questions since this was the first time we were considering a lease. He knew we were in the 'shopping' stage and didn't push us at all. After visiting a few other area dealerships, who pushed us far too much or didn't give us even half of the attention Eddie gave us we made the decision to move forward with Infiniti. The very next day my husband and I went in and drove away with my new Infiniti G37. The business manager Larry Raime was awesome too he actually made the agonizing paperwork process 'fun'. If you are in the market for a new car and looking for top notch service visit Eddie you won't be disappointed.

IzzyDail

Nov 20, 2013

I had a fantastic experience at Fort Myers Infiniti. The customer service and level of attention was remarkable. I had just starting shopping for a new car and had visited a few other dealerships earlier in the day and none were anywhere close to Fort Myers Infiniti when it came to friendliness and desire to work with me to meet my desired needs. Eriberto "Eddie" was fantastic from the time he greeted my husband and I in the parking lot. He was charismatic, energetic, and very knowledgeable. Eddie took the time to answer all of our questions since this was the first time we were considering a lease. He knew we were in the 'shopping' stage and didn't push us at all. After visiting a few other area dealerships, who pushed us far too much or didn't give us even half of the attention Eddie gave us we made the decision to move forward with Infiniti. The very next day my husband and I went in and drove away with my new Infiniti G37. The business manager Larry Raime was awesome too he actually made the agonizing paperwork process 'fun'. If you are in the market for a new car and looking for top notch service visit Eddie you won't be disappointed.

oatis3

Nov 11, 2013

This was the a terrific car buying experience for the following reasons.1.My salesperson(Victor Ruiz) was a class act. He answered all my questions in a direct and honest fashion, and never pressured me. I can't recommend him highly enough.2. The dealership has a clean feel to it. I probably went into 10 dealerships in the last two weeks(BMW, Volvo, Audi) and I thought the Infinitti dealership had the classiest feel.3.Everyone I worked with(sorry I forgot names) was professional. It was a terrific car buying experience all around.

Adamoprimo

Nov 9, 2013

I had a great experience with the dealership and with our first class sales person Armin. We live in south FL and we have an Infinity dealership 5 minutes from our house. We decided to purchase our new QX 80 from Ft Myers because they understand the value of time and service unlike the dealership closest to us. Thanks for everything

Snowbirds

Nov 6, 2013

We started our car search on the internet and then went to the Fort Myers Infiniti dealer. Our experience was the best! Dealing with Mike Robbins, Patrick Reid and Larry Ramie couldn't have been smoother. We will definitely recommend Fort Myers Infiniti to everyone who is looking for a new or used car. We love the car we purchased!!

deedmj

Nov 6, 2013

We started our car search on the internet and then went to the Fort Myers Infiniti dealer. Our experience was the best! Dealing with Mike Robbins, Patrick Reid and Larry Ramie couldn't have been smoother. We will definitely recommend Fort Myers Infiniti to everyone who is looking for a new or used car. We love the car we purchased!!

LCL

Nov 5, 2013

The team at Fort Myers Infiniti far exceeded my expectations. They think out of the box in order to solve problems. Mike Robbins went beyond the extra mile to accommodate me. I have owned BMWs, Audis, Acuras, but have never experienced this level of service.

lindaland16

Nov 5, 2013

Words cannot express my gratitude to the Infiniti team in Fort Myers. They think out of the box in order to please the customer. I have never had such a positive automotive buying experience. From the moment I entered the dealership, I got the VIP treatment. My husband and I have owned Audis, Acuras, BMWs, but the treatment at Infiniti of Fort Myers far exceeded the others. Mike Robbins went beyond the extra mile to make sure that we were satisfied.

SunnySipes

Oct 31, 2013

We visited this dealership just inquiring on purchasing a new vehicle. Eddie Reyes, our salesman, was very thorough, kind and was happy to address all of our questions. He was knowledgeable about every amenity offered on each vehicle and explained these options up front so that we could choose the vehicle that was right for us. The ease of this purchase, along with NO pushy sales, made our buying experience a pleasurable one!

Dieter

Oct 23, 2013

hi, my name is dieter (german born) and we saw on a car advertised the lease special, thats how we met Mr. Armin Gackic. what a friendly and well informed gentleman. we were shopping everywhere for a car, you name it BMW-Germain/Naples, lexus, lincoln, volvo etc. we even drove to the other coast miami/dural infinity and naples infinity but Armin was doing the best job, without pressuring for a sale, and with help of his manager we got the best deal, right here in ft. myers, even if we are naples residents. again Mr. Armin Gackic is the best man, i wouldnt even compare him to all those others sales guys they just trying to make a sale thanks to all who helped making that sale, vielen dank dieter

dieter53

Oct 23, 2013

hi, my name is dieter (german born) and we saw on a car advertised the lease special, thats how we met Mr. Armin Gackic. what a friendly and well informed gentleman.we were shopping everywhere for a car, you name it BMW-Germain/Naples, lexus, lincoln, volvo etc. we even drove to the other coast miami/dural infinity and naples infinity but Armin was doing the best job, without pressuring for a sale, and with help of his manager we got the best deal, right here in ft. myers, even if we are naples residents.again Mr. Armin Gackic is the best man, i wouldnt even compare him to all those others sales guys they just trying to make a salethanks to all who helped making that sale, vielen dank dieter

aileen7479

Oct 22, 2013

Best Customer Services ever. I really like the time they take with the customers and always helping with the better choice for us. I will be back for my next car.

BarbFM

Oct 21, 2013

From the moment we walked in till the moment we drove out with our new car it was the best car buying experience we have EVER had and being 60+ that is saying something! Our salesman, Rod was so nice to work with absolutely no pressure, a car sales nice & no pressure, that is a novelty!! Blair solved our price issue and again so nice and accomodating. The most fun, believe it or not, was Larry the finance director, really the man should be on TV!!! Funny, intelligent and really know his stuff! The whole experience was so great that I am trying to figure out a way to buy another car!!!!

bbbarbaraa

Oct 21, 2013

From the moment we walked in till the moment we drove out with our new car it was the best car buying experience we have EVER had and being 60+ that is saying something! Our salesman, Rod was so nice to work with absolutely no pressure, a car sales nice & no pressure, that is a novelty!! Blair solved our price issue and again so nice and accomodating. The most fun, believe it or not, was Larry the finance director, really the man should be on TV!!! Funny, intelligent and really know his stuff! The whole experience was so great that I am trying to figure out a way to buy another car!!!!

educom

Oct 17, 2013

If there is "the perfect car dealer," it is Mike Robbins. I looked far and wide for cars and dealt with a number of nice and competent people at a number of dealerships in my search. None were as good as Mike. From the first phone call, I could tell the quality of this guy. He is very personable, not pushy, and very informative. This was my experience. I started with contacting Fort Myers Infiniti by clicking on their web link to get more information about the car. With in a very short amount of time, Mike was on the phone and I loved that he had read my message, completely understood what my request was, and indicated that he would do his research and fulfill my request. And that is exactly what he did. I was looking at several comparable cars to the G37 at his place and I let him know. He was very respectful of the other cars and their dealerships while giving me the facts of his car (that I was considering) vs. the others. He made me a wonderful purchase offer right from the beginning. I indicated a few more items to him to complete my story and update him on him on what I had received from others. He was exceeded my expectations on a final proposal and I accepted - delighted with the outcome. Or at least I thought I was delighted. Once I met him in person, I realized that he was even better than I what I had experience by phone and email - so my previous delight was only the precursor. Mike explained everything to me about the car. Since it was the first time I saw it in person, he pointed out any small imperfections (that of course you expect in a used car) and wanted me to be completely satisfied and know that he had disclosed everything about the car. I loved the car, by the way, and loved that he was so thorough in his review of the exterior with me. He then talked me through all the applications of the car and helped me understand all aspects of its operation. He is a living operations manual and so much better than having to figure it out for yourself. He offered also for me to come back once I've played with it a bit and he'd help with any questions. And you know what, he'd welcome my return.Their facility is wonderful and their customer focus is great. I've bought many cars and had many good experiences. I can recommend Mike and his organization without reservation. Wonderful. Wonderful

Educom

Oct 16, 2013

If there is "the perfect car dealer," it is Mike Robbins. I looked far and wide for cars and dealt with a number of nice and competent people at a number of dealerships in my search. None were as good as Mike. From the first phone call, I could tell the quality of this guy. He is very personable, not pushy, and very informative. This was my experience. I started with contacting Fort Myers Infiniti by clicking on their web link to get more information about the car. With in a very short amount of time, Mike was on the phone and I loved that he had read my message, completely understood what my request was, and indicated that he would do his research and fulfill my request. And that is exactly what he did. I was looking at several comparable cars to the G37 at his place and I let him know. He was very respectful of the other cars and their dealerships while giving me the facts of his car (that I was considering) vs. the others. He made me a wonderful purchase offer right from the beginning. I indicated a few more items to him to complete my story and update him on him on what I had received from others. He was exceeded my expectations on a final proposal and I accepted - delighted with the outcome. Or at least I thought I was delighted. Once I met him in person, I realized that he was even better than I what I had experience by phone and email - so my previous delight was only the precursor. Mike explained everything to me about the car. Since it was the first time I saw it in person, he pointed out any small imperfections (that of course you expect in a used car) and wanted me to be completely satisfied and know that he had disclosed everything about the car. I loved the car, by the way, and loved that he was so thorough in his review of the exterior with me. He then talked me through all the applications of the car and helped me understand all aspects of its operation. He is a living operations manual and so much better than having to figure it out for yourself. He offered also for me to come back once I've played with it a bit and he'd help with any questions. And you know what, he'd welcome my return. Their facility is wonderful and their customer focus is great. I've bought many cars and had many good experiences. I can recommend Mike and his organization without reservation. Wonderful. Wonderful

Lynnols

Oct 16, 2013

The customer service that I received was exemplary .Mike Robbins was the reason for my exceedingly great experience.He was a professional gentlemen with class and knowledge .I would not have wanted any other salesman.I would recommend his service to anyone whom appreciates a hard working customer serving ,caring experience.It was like I had known him for years !

Extremely Satisfied customer

Oct 14, 2013

Our experience was perfect! We felt the warm and friendly atmosphere, appreciated the honest, attentive and "happy" employees who worked late in the evening to complete our purchase. The QX 70 is so attractive and a pleasure to drive. I have already sent a friend in to try it out and they plan on trading in their Mercedes for an Infiniti! Thank You!

DARLA305ny

Oct 14, 2013

Our experience was perfect! We felt the warm and friendly atmosphere, appreciated the honest, attentive and "happy" employees who worked late in the evening to complete our purchase. The QX 70 is so attractive and a pleasure to drive. I have already sent a friend in to try it out and they plan on trading in their Mercedes for an Infiniti!Thank You!Darla & David

gandkmurray

Oct 14, 2013

I was most impressed by the comfortable welcome and patience I was given by my sales person. I was warmly welcomed and assisted in my many questions about my potential purchase even though I advised my sales person I had been in the dealership previously and had worked with another sales person. The attention and time given to me was as if it were my first visit. He was more than adequately informed about the vehicle and took the time to understand my needs and concerns. I truly was prepared to be brushed off once I explained I had worked with someone and he was not in. The dealership was immaculate and I was very relaxed which helped tremendously in making my decision to choose this car. I have to feel good about the people that I will have a relationship with over the next few years and Fort Myers Infiniti exceed my expectations in all areas. I am looking forward to continuing this new found friendship with everyone I dealt with including Eddie, Blair and Larry.gand

DMITRY

Oct 3, 2013

I was interested in a used Audi that they had in inventory. Since I live in Miami Beach I asked Mike Robbins to send me detailed pictures of the car, which he did. When I arrived in Fort Myers Mike was very helpful, picked me up in a hotel and even gave me a ride to Target to buy a charging cable for my iphone. I drove back to Miami Beach in my shiny red Audi which I bought for reasonable price. Mike is a very client oriented professional and I would recommend him to anyone.

RonaldSurliuga

Oct 3, 2013

Attentive and friendly staff made all the purchasing process a pleasurable experience. We were specially impressed by Mike Robbins willingness, commitment and patience in order to get us where and what we wanted. Same goes Larry Ramie. Hard to imagine we would get this deal done without them.

samsonenko

Oct 3, 2013

I was interested in a used Audi that they had in inventory. Since I live in Miami Beach I asked Mike Robbins to send me detailed pictures of the car, which he did. When I arrived in Fort Myers Mike was very helpful, picked me up in a hotel and even gave me a ride to Target to buy a charging cable for my iphone. I drove back to Miami Beach in my shiny red Audi which I bought for reasonable price. Mike is a very client oriented professional and I would recommend him to anyone.

larrywatts085

Sep 28, 2013

We purchased our used vehicle at Fort Myers Infinity because they had a great vehicle at a good price and handled the process professionally.Everyone that we worked with was knowledgeable , polite, and straight forward.

gin570

Sep 25, 2013

My husband and I were on our way to purchase a new Honda when we decided to stop at Infinity of Ft Myers for a look. Mike Robbins greeted us immediately and his warmth, charm and humor drew us right in. Needless to say, we said goodbye to our Honda CR-V and drove away in a beautiful new Infinity G-37 (for a great deal). I would highly recommend Mike Robbins, he is a wonderful gentleman, very professional and a joy to work with. Larry Raime was also great. We never had so much fun buying a car! Thanks Mike

wmp1078

Sep 23, 2013

Ray was great and made the car buying experience easy and painless. No non sense, we hashed out what worked for both parties and made a deal. Will refer friends to this dealership, but directly to Ray. Great professionalism!

brian ferro

Sep 22, 2013

my experience was outstanding. I couldn't have asked for anymore. Ray Chalmers has great and to work with me in every aspect. The whole definitely willing to help a very respectful. I would recommend to all.

swflbuck

Sep 18, 2013

This was my first lease of a high-end vehicle. I cannot say enough about how well I was treated at Infiniti of Ft. Myers from the moment I walked through the door. My Sales Consultant, Ray Chalmers, was great to work with. With his down-to-earth style, it was immediately evident that he was genuinely interested in what my needs were and wanting to facilitate my fulfillment of them. Ray is a straight shooter who made this car buying experience a pleasurable one.Also, working with Larry and Roger regarding vehicle financing was a stress- free and smooth process. All the guys at Ft. Myers Infiniti made my wife and I feel like part of the family. This dealership is a client oriented, well-run organization.

JB

Sep 16, 2013

I worked with Mike Robbins primarily. I can say that this was the best car buying experience I have ever had. He delivered on everything he promised and seemed to genuinely care that I had a great experience.

Holly M

Sep 15, 2013

Mike Robbins assisted me in purchasing my beautiful Infinity EX35. He was SO helpful, knowledgeable, detail-oriented, patient, and friendly! All traits I would look for (hope for!) in a sales consultant, and found in him. He made my experience at Infiniti of Ft. Myers a great one! I would highly recommend him to assist you in your next new or pre-owned vehicle purchase. The GSM, Roger Hagood, was also amazing! He really went 'above and beyond' to assist me with my purchase! I am so grateful for their great customer service and for making my experience so painless and fun! Thank you for everything! Holly M :)

holly22

Sep 15, 2013

Mike Robbins assisted me in purchasing my beautiful Infinity EX35. He was SO helpful, knowledgeable, detail-oriented, patient, and friendly! All traits I would look for (hope for!) in a sales consultant, and found in him. He made my experience at Infiniti of Ft. Myers a great one! I would highly recommend him to assist you in your next new or pre-owned vehicle purchase. The GSM, Roger Hagood, was also amazing! He really went 'above and beyond' to assist me with my purchase. I am so grateful for their great customer service and for making my experience so painless and fun! :)Thank you for everything! Holly M

ChristinaHernandez

Sep 9, 2013

Dealership had very good customer service skills and treated us with lots of respect. Ray was awesome to work with and would def go back to see him again.

Ryan

Aug 28, 2013

I have been going to Fort Myers Infiniti since the dealership opened for services on my G35 and they were always very friendly and I have always been well taken care of. I recently purchased a new JX35 with them and had another great experience. Mike Robbins was awesome to work with. He was very high energy and excited about having the opportunity to put me in a new car. He was not pushy at all and I felt like I was being treated as an individual and on a personal level. My girlfriend was also with me during my purchase and began not feeling well and Mike would run out and check on her and even arranged for her to be taken home so she didn't have to wait while we closed the deal. Mike is good people. Larry in financing was great as well. He was efficient and explained everything well and answsered any questions that I came across. They both made the experience enjoyable and would recommend both of these guys and the dealership to anyone in the market for a new vehicle. Ryan

dlanaux

Aug 28, 2013

I had seen the Infiniti Q50 on a TV advertisement and also on the web-site. My wife and I were on a mission to purchase one of several Make and/or models of car. We were going to visit a Kia dealership and then a Toyota dealership on the same day as we were interested in several models. Needless to say due to the great experience we had at Infinity and with especially with Mike Robbins, the sales person, we ended up purchasing the Infiniti Q50. Mike was great to work with and made the whole process, which I normally find to be tedious, a pleasurable experience. The manager was also very helpful with getting us the price we were willing to pay. Thank you again to Mike and Larry (Finance Department) and management for their help in this important purchase.

rbalboa

Aug 28, 2013

I have been going to Fort Myers Infiniti since the dealership opened for services on my G35 and they were always very friendly and I have always been well taken care of. I recently purchased a new JX35 with them and had another great experience. Mike Robbins was awesome to work with. He was very high energy and excited about having the opportunity to put me in a new car. He was not pushy at all and I felt like I was being treated as an individual and on a personal level. My girlfriend was also with me during my purchase and began not feeling well and Mike would run out and check on her and even arranged for her to be taken home so she didn't have to wait while we closed the deal. Mike is good people. Larry in financing was great as well. Efficient and explained everything well and answsered any questions that I came across. They both made the experience enjoyable and would recommend both of these guys and the dealership to anyone in the market for a new vehicle.Ryan

Luis

Aug 26, 2013

I recently purchased a used QX56 from Ray and my experience was very positive. Ray was kind, honest and sincere. I was happy and confident with the purchase. Sincerely was my best experience ever received from a sales associate. I will refer my friends to Fort Myers Infiniti Thanks for making this process easy and fun.

drstevens2000

Aug 26, 2013

great experience! everyone was very nice and outgoing, very pleased with my new car. i will tell everyone about my experience to create more business for the dealership.

luislerma

Aug 26, 2013

I recently purchased a used QX56 from Ray and my experience was very positive. Ray was kind, honest and sincere. I was happy and confident with the purchase. Sincerely was my best experience ever received from a sales associate. I will refer my friends to Fort Myers Infiniti Thanks for making this process easy and fun.

JMorace

Aug 23, 2013

Mike is a pleasure to work with. He was honest, friendly and attentive. The best we have ever encountered at a car dealership.He is worth his weight in gold to the dealership. His personality makes him approachable and easy to connect with.We felt he had the unique ability to relate to the simplest, most humble to the elite. Without him as the infiniti ambassador, I am not sure we would have finalized our purchase.

sloshesv

Aug 23, 2013

We had a great experience. The sales staff was friendly and informative without being pushy. Larry in finance really had it together and my daughter loved the hot chocolate. We are very pleased with our purchase. Brett V

winfsu

Aug 19, 2013

Leased a new car from Ray Chalmers. He was extremely helpful and informative. Ray also went out of the way to follow up with a phone call the next day to see if I needed any other assistance.

AndyEllen

Aug 15, 2013

Mike Robbins was great to work with -- answered all our questions and was not "pushy" -- we would recommend him highly, and we love the Infiniti!

Tarrete

Aug 12, 2013

Mike was really fantastic he listened to what our needs were and he found us the car that was perfect for us - I can't thank him enough! We bought a mdx Acura and are very pleased!

agarrard

Aug 11, 2013

I want to compliment Fort Myers Infiniti, especially my salesperson, Ray Chalmers. I was looking for a used vehicle, and I was treated with the same same respect and enthusiasm as a customer that was seeking to purchase the most expensive car on the lot. Ray was willing to stay late to accommodate my work schedule, and he went the extra mile to make sure the deal worked out. I ended up purchasing a great car, and I will definitely refer my friends to Fort Myers Infiniti and Ray! Thanks to them for making my car buying experience so easy and fun.

ChrisCape

Aug 10, 2013

Mike Robbins is a first class salesman. Not your typical car salesman! He gets relationship selling. Mike is more concerned is doing what is right for his customers than worrying about his own bottom line. How refreshing! If you are going here for the first time, ask for Mike! You wont regret it!

airam2013

Aug 9, 2013

What a relief to finally find integrity at a car dealership! Eric, Rodger, and Blair's excellent customer service is the reason I ended up driving off in a new Infinity G37! I very much appreciate the great experience at Fort Myers Infinity. I will happily recommend you to others.

NaplesGirl

Aug 8, 2013

WOW! The new management really made this process easy for me! I purchased from them in the past and didn't have a great experience however the new management team and Jarrod Kilway really put my faith back in this dealership. We communicated via email, text and calls for over 3 weeks to find the right vehicle for me and a payment that fit my budget. Many thanks to Blair, Jarrod and Larry for helping me get my 2012 VW CC. I love it!

Irishone1

Aug 8, 2013

I had a very good first visit with them. I worked with Mike Robbins and he was very helpful and knowledgeable. Was different from other sales people i had been working with before. He got me in the right car 1owner low mileage creampuff i was looking for. So to sum it all up i got great service and a great car and i could not be more happy. Thank you Mike and infiniti staff for a smooth transaction. Sincerely Mr. Bennett

cheryl239

Aug 7, 2013

WOW, what an amazing car dealership! I just leased a new G37 sedan and can't be happier! My salesman, Mike Robbins, was AMAZING, he listened carefully to me needs, my budget, and he paid attention to the things that were important like my kids' safety. At no time was I 'oversold'. The original transaction started through email, then on the phone and finally in person. The really cool part is that when the final #'s were quoted on the phone, I was more than satisfied with them. Of course, I was sceptical that like most car dealers things would change once I got there (you know, typical car dealer games). And the did, but for the better! I couldn't believe it, but somehow after my phone call but before my arrival for delivery they found another way to discount it. They didn't even have to tell me but they did! My payment went down about $20 a month with ZERO down! I love these guys, they have my businesses for LIFE. The managers, Blair and Roger were very professional and Larry the finance guy was so easy to deal with and had me in and out driving my new Infiniti in less than an hour. Mike even got on the phone with my insurance company and handled all the changeovers. If Fort Myers knew that buying a car was this easy and this much fun, every other dealer in town would be out if business! Way to go Fort Myers Infiniti, you have a customer for life and I've already shown my car to dozens of people. So get ready Mike Robbins, I'm sending you a ton of business!

Kellie496

Aug 6, 2013

Mike was very knowledgable of my Infiniti G37. I was incredibly happy with his helpful, honest service and I love my new car!! Thank you, Mike, for all the help! I would recommend him to family and friends and return when I am ready for a new car!

Ecgapr

Aug 1, 2013

My service visit turned into a pleasant buying experience. There was no pressure. Ray was very helpful, and He and Blair treated my husband and I with the utmost respect and caring attitudes.

jjacobs

Jul 29, 2013

Sent an email in last week and was promptly called from Jarrod. It seemed like he called the second. I hit the submit button on the website. We spoke briefly as my lease was coming due in a few months. He called me the next morning with pricing details on the exact vehicle I wanted. Came in two days later the car was cleaned and ready for delivery and after a short test drive put the deal together we spoke about. All was done in short time however I did have to wait for finance for 30-40 min because they were busy. That would be my only gripe however this dealer hands down exceeded my expectations. I found my new Infiniti Dealer

Lindacruse101

Jul 28, 2013

Our buying experience at Ft. Myers Infiniti was fantastic. Eric was patient, courteous, and persistent without being pushy. They made our purchase as convenient and timely as possible to fit our needs being that we live an hour and a half away from Ft Myers. Each employee that we dealt with was more than willing to accommodate us in any way possible. The level of professionalism and expertise was far beyond what we have experienced at any other dealership. We highly recommend Ft. Myers Infiniti, and will most certainly purchase from them again.

Caleb1

Jul 26, 2013

The total car buying experience at Infiniti was great!! We got a great deal and a beautiful car! Eric our sales person was awesome to deal with and the sales manager paid us with great customer service! We are diffenetely coming back for our next car.

jlamb76049

Jul 25, 2013

I am 34 and am a previous Infiniti owner. I went into the dealership to trade in my purchased vehicle to lease another. I had 8000 equity according to the dealership but they refused to budge off of the standard infiniti offer on their website. Lamar never responded to my emails and Eric evidently couldn't calculate the lease offer as he only saw my side after multiple emails/calls and multiple complaints. I have had previous issues with the service department as they refused to switch out my key fob after multiple visits because they would have to pay for it because the battery died every 30 days. After 5 visits and hours invested they finally agreed that their was an issue. Infiniti needs to step in on this new management and teach them customer service. I will NEVER buy another car from this dealership and possibly Infiniti. I also feel this dealership needs to be comfortable with email/phone contact and discuss pricing if they have already met me in person and appraised my car. I am a busy professional and value my time and try to get as much work done through phone and email as possible.

naptimezz

Jul 24, 2013

I usually don't write reviews, but in this case I felt compelled to do so. I recently purchased an ever so slightly used Infiniti M37S from Mike Robbins and the team at Fort Myers Infiniti. I cannot articulate enough how amazing this group is and how hard they seem to be working to re -write the book on selling cars. My buying experience was absolutely exceptional from start to finish. My Salesman, Mike Robbins was the best. He is patient. understanding. and knowledgeable, and givess gentle nudges , but is never in the least bit pushy. I felt like I was buying a vehicle from a family member or long time friend. I actually had no prior intention to buy an Infiniti and had my heart set on a BMW 535i. Thankfully I met Mike and he showed me the M37. I now know that I would have paid a whole lot more money, and not gotten the amazing car that I did. I am now two weeks out buying the car and I am ecstatic every day to get in and drive. I commend you Mike. So how was the rest of my buying experience you ask, especially after the initial bar was set so high? It was exceptional. The management staff and finance team made this the most stress free experience that I have ever had buying a Car. I got an extremely fair price for both the car I was purchasing, as well as for my trade. As I walked out the door to drive away in my new (to me) car. I was still asked several more times Is there any thing else we can do for you... True Class Act! Whether you are looking at an Inifiniti or not you owe it to yourself to stop by and speak with Mike Robbins and the Team at Fort Myers Infiniti, because every car shopper deserves to be treated this way!

skaralewitz

Jul 24, 2013

Let me start off by saying I have bought two new Infiniti's in the past while living in North Carolina. We originally were looking at another brand of vehicle because my wife and I felt that leasing an Infiniti would be out of our budget for what we would want. Luckily we stopped by anyway and were greeted by Lemar James. We explained to him our situations and that we had looked at a JX35 six months ago closer to when they had first been released but we were in the process of buying a new house then. He was happy to show us different trims levels of the car and see which ones we needed and which we could live without. Once we had picked a color he escorted us to his office and started running the numbers for us to see where we would end up. I have the say even the first number he gave us was a shock at how affordable it was, when we decided we would need to think about it Lemar went to speak with Roger the sales manager whom came back to the office and offered to let us take the car home over night, and gave us an even lower number because he knew this was the car we truly wanted. After the drive home and a little bit of thought we knew this was too good of a deal to pass up. We returned to the dealership the next afternoon and began all the detail work. I'm very happy to say that at no point did I feel pressured, and it was like buying a car from someone we had known for years. Lemar was so polite and helpful throughout the entire process. Even the final "paperwork" that is usually such an aggravation at other dealers was smooth and effortless because of Larry Ramie and his laid back personality. After everything was signed and the car was ours Lemar spent at least a half an hour or more with my wife showing her how all the options of the car worked, he gave us his personal number and made sure we knew to call him if we had ANY questions with anything or needed any help. I have a feeling this will not be the last Infiniti we get from Fort Myers Infiniti. Shane

leanage031

Jul 24, 2013

I was treated with the upmost respect in dealing with this dealership. As a woman buying a car this does not always happen. Even the manager came and introduced himself to me. Ray showed me the entire showroom, waiting room for service and exactly what to expect when I come for service on my car. I had a meeting with Jimmie King the service manager to answer any questions I might have in regards to service and my first appointment was set up at that time. I have never purchased a vehicle with such hands on attention. At the end of purchasing Ray even sat with me and went over every option that the car has and made sure I understood how to operate!! I even got a full tank of gas!!!!

Sbern

Jul 23, 2013

This is the best dealership I have visited in SW Florida. The sales staff are professional and knowledgeable. They were able to accommodate my needs in a new vehicle and were not pushy at all. The finances were expedited quickly and efficiently. My reason for being at the dealership was routine maintenance on my older vehicle because they have a fantastic service department. I ended up with a new vehicle with lower payments and a nav system. I would encourage anyone looking for a car to use Fort Myers Infiniti.

flyers2385

Jul 22, 2013

Everyone was friendly and made the buying experience a true pleasure. I would recommend this dealership to anyone of my family or friends. It was a great deal and love the car!

RyanA

Jul 21, 2013

Working with Eric Sargente on buying a new vehicle is not like dealing with a typical car salesman. I initially made my inquiry over the internet and Eric provided a response in a very timely manner. When Eric first contacted me, he wanted to ensure what was in the best interest for me and my future not only with the new vehicle I wanted, but financially speaking as well. Working with Eric was more like buying a car from a friend who wanted to give me the best deal possible because thats what friends do. This write-up does not do Eric, or the entire Infiniti team justice for what they did for me - they are truly top-class. I have no doubt in my mind I will purchase my next vehicle with them again and couldn't imagine going anywhere else. Thank you so much!

jimsuroski

Jul 19, 2013

I recently purchased a used QX56 from Ray at Ft. Myers Infinity. Like most, I don't enjoy the car purchase process. However, my experience here was overall very positive. We had some issues/questions with the car (missing video headsets, warranty, etc). Ray handled every issue quickly and professionally. Ray is honest and sincere, and knows how to listen. I drove home happy and confident he'd quickly pick up the phone if I needed help, even months after the sale. -Jim

erin89leigh

Jul 17, 2013

I was very pleased with my buying experience at Infiniti of Fort Myers. to shopping at Infiniti, I had been visiting local dealerships in pursuit of a used vehicle for two months. Working with Eric Sargente was the first time I felt like I was shopping on my terms. He was polite, friendly, and genuinely helpful in working with my expectations and budget; in fact, the car I bought was one I first dismissed and which he suggested we test drive. I have to say, what impressed me most is that I was unsure about the purchase and opted to go home and think it over after about 1-2 hours of Erics timeand he did not pressure me to stay, make an immediate decision, or act at all put out by it (as had been the case at other dealerships). He told me he cared more about earning my business in the long-term, and that played a large role in my buying confidence at Infiniti.It happens that the car I bought had previously belonged to Larry Ramie, their finance officer. Even after purchasing the vehicle, Eric and Larry have both offered their help in arranging minor repairs to some small superficial blemishesLarry even going so far as to offer using the warranty he had on the window tinting from a 3rd party to repair a scratched window and Eric offering to look into possible solutions for an issue with the CD player which we had not noticed. I was loaned a brand new sedan while the service department reparied some signs of wear in my car, and am still pending a second repair visit to finalize a couple of touch-ups which Eric wrote into my purchase-- complimentary services to "sweeten the deal" of my business with them-- and I have to say that these efforts went a long way for me. Buying a used car is always a gamble, but the team at Infiniti has gone-- and continues to go-- to great lengths to ensure quality in any purchase from their inventory. I believe in customer and brand loyalty when I find something that works, and Infiniti has earned my business. I work at one of the largest employers in the local area, a global IT consulting company, and I have not hesitated to recommend this dealership to friends and colleagues alike in hopes that they, too, will have a positive, pressure-free buying experience.

kvl1027

Jul 16, 2013

I have always been impressed with the service provided by all INFINITI branded dealerships, but Ft Myers INFINITI is a step above the rest. This was this single most pleasant car buying experience I have ever had. From start to finish every person I dealt with was personable, polite, and professional. I was pleased to see that Blair White, the general manager, was so involved in dealing directly with me on my sale and we were able to work out great terms in a very quick and stress free transaction. Mike Robbins facilitated the delivery of my vehicle, and despite me arriving after hours, he was patient and willing to spend as much time with me as I needed. Roger Hagood facilitated my leasing paperwork and he had everything ready to when I arrived and the hole process was quick and painless and I was driving off in my new G in less than 30 minutes. If you are looking for an INFINITI, this is the dealership to go to. If you are looking for any other luxury branded vehicle, get an INFINITI, you wont be disappointed. Overall a fantastic experience, and when my lease is up, I'll be calling here first!

WendyLeek

Jul 16, 2013

Eric Sargente made the process of trading in one vehicle and leasing another very simple and pleasant. I very much appreciate that Eric worked with me via email until I was ready and because he continued to follow up I decided his tenacity along with the people at Infiniti of Ft. Myers I would give them my business. They really earned my business!!

Jackeeh

Jul 15, 2013

Very friendly and knowledgeable about product. Did not pressure me into decision but worked with me to find the perfect car for me! He explained himself thoroughly when there were features that I did not understand and even demonstrated them for me. Great service. Would recommend to a friend.

jessnmatt

Jul 15, 2013

Our whole experience at Fort Myers Infinity was great! The staff was very professional, friendly, and courteous. We cannot say enough good things about Mike Robbins. Mike was a terrific salesman, without being too pushy. He was very knowledgeable and really took the time to make sure we genuinely loved the car, but also that we were happy with the financing as well. We will definitely recommend Fort Myers Infinity to our friends and family, especially Mike Robbins!

Win412

Jul 10, 2013

I believe there should be more people like Mike Robbins, who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call him Magic Mike

BrittanyG

Jul 9, 2013

Recently my fiance and I came to Infiniti to sign a new lease on a G37 Coupe. Upon entering the car lot we were immediately approached by the salesman above Mike Robbins. He was very knowledgable about Infiniti including the many models and packages that they may intail. Overall, we had a great experience and by late evening we were driving home in a brand new car! We highly recommend Mike Robbins. He was again, knowledgable, concise and willing to work a good deal! I am looking forward to my new experience with Infiniti!

ecoerler

Jul 9, 2013

My salesman Eric was very professional and attentive to my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing and deal closing with Larry was also painless. Since purchasing my car I have been in several times to have it washed and it is always a pleasure to see Cindy and Jay in the service department. I highly recommend the infiniti brand and this dealership.

gerrydarr

Jul 8, 2013

The old dealership was garbage. The new one is professional and understands the meaning of customer service. My needs were met and a deal was struck that both parties were happy with. Since the deal, I visited the service department and Jimmy King took very good care of my needs and my car. I will be very happy to promote your dealership to my business associates and friends. Best Regards and keep up the good work.

BuckiFan02

Jul 1, 2013

Just moved into the area and brought my G37 in for service. Nicest Infiniti dealership I've ever been in or seen. Service was done quickly and can't say enough good things about this dealership. Everyone was friendly and kind as you would expect but they seem to take things to the next level. Wish the dealership I bought from treated me as good as these guys. I will definitely make it a point to come back here to shop for my wife's next vehicle.

JenniferCalloway

May 7, 2013

I purchased a 2004 Nissan Maxima from Infinity the end of August. In the past 8 months, I have had to replace dry rotted tires, battery and the sunroof and passenger window do not work. I also purchased an extended bumper to bumper warranty, the front passenger strut was bad when I purchased the car and they will not replace it after I brought it back a month after purchasing the car. USED CAR BUYERS BEWARE!!!!!! The service department has not repaired anything after driving 45 minutes one way from Naples several times. Still no repairs have been done!!!

calogera924

Feb 15, 2013

After having a horrible experience at our local Infiniti dealership in Bonita Springs I decided to emailed Infiniti of Ft Myers. I promptly received an email and a phone call by Eric who was able provide me with all of the information, pricing and quotes I requested in the matter of 20 minutes. Now thats customer service!! In the end I ended up driving a little further because quality customer service was more important to me then convenience. I HIGHLY recommend Infiniti of Ft Myers to everyone and will most definitely warn and advise everyone I know to stay away from that other dealership in Bonita Springs!

CarlaOnofrio

Dec 3, 2012

I purchased a used vehicle from Infiniti of Fort Myers, and a few days later I noticed a Service Airbag message. When it began coming on every time I started the vehicle I contacted the dealership to see if they knew what the problem was. They indicated it was "normal." This obviously makes no sense. Soon after I noticed that when I had a passenger riding with me, their airbag would shut off sporadically while the car was driving. Because this is extremely dangerous, and since Infiniti had been of no help, I took the car to a dealership near me, who diagnosed the problem as a defective airbag sensor in the passenger seat that needs replacement. I sent that information over to Infiniti, expecting them, as a reputable dealership, to offer to either reimburse me for the repair or have the vehicle repaired themselves. Instead, they claimed this was not their problem. Any truly reputable dealership would take responsibility for a dangerous defect that was obviously present before I purchased the vehicle. I warn you to steer clear of this dealership...I wish I had.

robhill44

Nov 2, 2012

On two previous occasions, I have been less than pleased with my experience at Infiniti of Fort Myers. The first time was my purchasing experience, the second was one month later, which involved the timely transfer of my plates and registration. I'm pretty laid back and typically easy to please, and I let both instances slide by, even though I was infuriated by both. After today, I have officially run out of patience.Earlier today, I took my G37 Sedan in for routine maintenance. Rob Kelley, the service consultant was friendly and likable, and I had no issues with the quality of the services performed. However, when I got home and took a minute to look over the detailed breakdown of the charges, I was appalled to see that I was charged $79.95 to have my tires rotated. I have never heard of anyone being charged that much for tire rotation. Some places even do it as a courtesy when you have your oil changed. $30 is excessive for tire rotation, but I wouldn't complain about it. Charging $80 is absolutely absurd.In the future, I'll go elsewhere to have my car serviced. I will NEVER go back to Infiniti of Fort Myers.

bobcantu

Aug 28, 2012

This was the smoothest car purchase my wife and I have ever experienced. As busy as my wife and I are, wasting time on strong arm negotiations is not for us. At Infiniti we negotiated a fair deal via email prior to arriving and believe it or not, upon arrival paperwork was done efficiently with no gotchas in the end. Along the way the GSM, Sales, and Finance personnel were genuinely courteous. When buying our next vehicle we will absolutely go back to Infinity. Sincerely The Cantu's

Rickster06

Aug 12, 2012

Went in looking to buy a used car, came out buying new. The service, knowledge, and credibility of Lamar and the staff were great. Andy Fisher gave me straight talk, which I appreciated. Definitely reccomend Infiniti of Ort MyersRick Baker

tadivers

May 10, 2012

Adam Berman and his Staff spent 5 hours humilating myself (a disabledc person) and my wife. They lied to us made us think we were approved for a car and even had us sign all the documents and tell us we could take it home only to find out it was all a lie. These people are a disgrace and to top it off they tried to blame it all on a Veteran they have no shame!

bobkat2

Nov 23, 2011

Excellent buying experience. This is a first class dealership. Excellent service department and highly customer friendly. The dealership goes above ones expectation. I have only 1 negative comment to leave and with a suggestion to anyone who is contemplating on buying a used car here. I recently purchased a used vehicle and traded another. First mistake I made was doing so without my spouse's approval. The dealership does indicate that they have a satisfaction guarantee which would allow the buyer to exchange the car purchased, for another of equal or higher value. Just make sure that they have a second choice on the lot. Seeing that they did not have a vehicle in my price range that I was interested in, I inquired about reversing the sale. I did not expect that the procedure would be free of cost but, did not expect to be told that it would be an even trade. The price for the car I purchased was my trade in, plus $7400. I only mention this so you are aware if in a similar situation. UPDATE 11/22/11, online inventory had listed a vehicle I was interested in, 2004 G35 for $14999. Selling cost of my FX45 was $18950. The exchange of vehicles would have cost me $3108. So much for their Satisfaction Guaranty policy.

td06302

Nov 14, 2011

Purchased a new Infinity convertible recently and was very pleased with the sales process including help from Jim. With the top up there was a noise when driving slow and I suspected it could not be fixed but took Mark for a ride and he heard it. Stopped the car and put the top up part way, he shook it and bumped and put it up more and did the same thing etc. and said he thought he could fix it. Returned the car the next day and when I picked it up later in the day it was perfect. As I was checking out I told Ian I was afraid it could not be fixed and I would understand if it could not. Ian said, we can fix anything. Very pleased with service at Infiniti of Fort Myers, ESP { MARK }. Dick Unger Gettysburg PP

lsmeier

Oct 18, 2011

We were greated promptly aby friendly salesman, introduced to slaes manager who was also very friendly and knowledgable. Didn't buy the first day, but called back with questions and came to agreement on lease within the week.Linda Meier

08g35x

Sep 6, 2011

The buying experience was overall terrific. Great vehicle, favorable price and exceptional customer service. All of the negotiations were no pressure and above-board. The fees were explained in a straight-forward manner, and no last-minute or hidden fees added at the end. My wife and I would (will) buy from Infiniti of Fort Myers again.

Luis0612

Aug 7, 2011

Eric Saragente and Sharaz Hassan were very AWESOME to work with. We LOVE are car. My wife and I wish you guys and Infinity of Fort Myers much success in the furture. Thanks!Luis and Nidia Rivera, Lehigh Acres, FL

shubner

Jul 25, 2011

Jim Sullivan, Jr was a pleasure to work with. The most important thing that Jim did for me was follow through with everything that I requested of him.

luna star

Jul 9, 2011

WE liked the moment we stepped in the Fort Myers dealership the atmosphere of the place . We knew what we wanted. And they worked with us till we got it. I will only buy another car from there, Exceptional service and commintment are hard to find these days. WE found that with the Infinity of Fort Myers. They are #1 on my book. Philip Spaulding Martha Spaulding

kenneth hersey

Jun 27, 2011

this is one of the best places to buy or get service of you car. i'm from the wash.dc. area and have delt with many dealers,this is one great place to deal with. PS my M37 is a dream to drive.

HellenBigs

Jun 22, 2011

Thanks Jim, I love my car. Great experience! I will be sending all my friends and family to deal with Jim for their next new car.

jmjjdj

Jun 10, 2011

Very helpful. Answered all questions honestly and was eager to make sure that we were satisfied with our purchase. Jim made sure he established a relationship with us so that we would continue to be loyal customers. So far, I believe he accomplished that.

bmetzger

Jun 10, 2011

Mr. Clerico was very friendly and helpful. He had great knowledge of all the cars and was able to answer all the questions I had. I would definitely recommend and return to this dealership.

ruggiero84

Jun 9, 2011

I highly recommend infiniti of ft meyers if you are looking for a new infiniti. My salesman Jim Sullivan was great. Jim showed me a lot about the car that I did not know beforehand. I have to say it was the best experience I have ever had working with a salesman at a car dealership. I will recommend Jim Sullivan and infiniti of ft meyers to everybody I know.

mike2112

Jun 9, 2011

The younger salesman trevor really helped me out on selecting a vehicle that fits me and a finding a price that I could afford. I enjoyed my experience at infiniti.

Daniel5427

Jun 9, 2011

The young man assisting my wife and myself (I think his name was Trevor) was very approachable easy to work with. We have owned Infiniti cars since 1995, but this was our first visit to your location. I will be happy to use Trevor and your lot for our service and shopping in the future. Thank you.

lpascoe

Jun 6, 2011

The service was awesome! Loved the salesman, Jim who went out of his way to find me the car I was looking for. I will be telling all my friends to call Jim next time they are looking for a car.

SatisfiedShopper239

Jun 6, 2011

I visited Infiniti Fort Myers recently in search of a used vehicle. During my visit I worked with a Mr. Haas. I found Mr. Haas to be extremely helpful and the rest of the staff proved to be just as helpful in my search. Overall I would recommend this dealership to my friends and family.

Sarah1016

May 16, 2011

I couldn't have been more impressed by this dealership! Everyone made me feel so at ease and did not pressure me at all. The ambiance of the entire dealership was amazing and like none I have ever gone to before, and the individual one on one time I received was very helpful. I would recommend it to anyone! Thanks for the great experience!