Used Cars for Sale at Fred Beans Ford of Boyertown in Boyertown, PA

Ruth Carr

Feb 5, 2015

They fixed the back shelf that was a recall item. It looks nice. They gave me a courtesy detail of my car. They gave me a time and it took less time than we thought. They are always friendly and I left there a happy camper.Thank youPS I drive a 2012 Ford Focus.

Dolores Sarnocinski

Feb 5, 2015

Service at Fred Beans of Boyertown is always done on time and done correctly. We have been a loyal customer since 1990.

dbellochs

Jan 24, 2015

bought a 2011 certified pre-owned hyundai from Fred Beans Doylestown. great deal, great service, great vehicle. an overall excellent experience, Bruce McFarland our salesman was awesome. we continue to receive very good service there. as a result, bought a 2002 F150 certified pre-owned form Beans in Boyertown. NEVER again. in fact, soured me about fred beans over all. they let me drive the truck off the lot with $2500, in work i had to put out within 8 weeks. rotted tires, rotted rear shocks, CD player did not work, worn front brake pads, original, worn plugs(115,000 miles), spare tire did not come off mount, worn belt and some other, smaller issues. when notifed, fred beans completely dismissed me. if you don't know much about cars, don't trust beans to get you off the lot with the best and safest deals. very, very disappointed

Randall1028

Jan 19, 2015

Bought a Mustang from them, and while not the most amazing experience or the greatest deal ever, it certainly wasn't bad. I have nothing but great things to say about their service department. Absolutely top notch treatment from them and now the ONLY place I trust to take my Mustang. Everything is always done quickly and correctly.

klstjs

Sep 11, 2014

I have taken my Vehicles for the free inspection and each time they find something wrong, even after we check them and take them to someone else that checks them for inspection and finds the vehicle to be safe and passes for inspection. I have no problem with making sure the vehicle is safe but I do have a problem with being taken advantage of. they offer free inspections with your purchase but they are far from free. And I am not the only one that has had this problem with Fred Beans of Boyertown

MustangX

Feb 25, 2014

If this dealership is successful it is not from their prompt and accurate skills of communication. Sent an email from their website with my info to get an Eprice for a car. Was sent back an email saying they were closed even though it was clearly past their opening time. The email goes on to say that my request is "top priority" and they are committed to delivering the very best buying experience. Six(6) hours after that I get an email saying the car has been sold. Ha Ha, so much for "top priority". I have no further plans to communicate, let alone buy a car from this dealership if this is how they start the buying process. This review may sound of "sour grapes", but I was not committed to buying I just wanted a fast, courteous, professional response. Hope you have better luck! GMgobacktobusinessschool

Michael S.

Feb 17, 2014

Recently purchased a pre-owned F150 from Fred Beans of Boyertown. My salesman Aaron was very knowlegeable and easy to deal with. I was given a fair deal, treated well by everyone, and left with a very good feeling. The truck was a 2005 with higher mileage and was sold as/is, but despite that, when I had an issue with a wheel bearing a couple days later, they helped me get it fixed without hassle and got me back on my way. I felt they went out of their way to help me out, and it showed me how they really operate around there. Was surprised to see some of these comments, since my family and a great number of my friends do business there and have for years, and it is the way they operate that keeps us coming back! As a long time local customer, I would ignore some of these comments

Amanda & Rick

Nov 15, 2013

I was a little nervous based on the reviews posted here, but they had the car I wanted, so we took a chance. Before we made the long drive, I called and had a great talk with Chad, the sales manager. He spent plenty of time talking with me (ZERO sales pressure, just a helpful conversation) and I could tell this was a no-BS operation. Jessica confirmed with us a few times before our appointment, which reassured us that it would be worth the trip. We were under serious time constraints that day, and once we knew we wanted to buy, the process went incredibly fast. We cut a very fair deal quickly, with no games. They went above and beyond to speed up all the paperwork and phone calls that needed to happen to secure financing and get everything done. Even aside from the business aspect, they were genuine, straightforward, really nice people who made the process smooth and enjoyable. (Very much the opposite of our last car shopping experience!) We will gladly recommend them to anyone and everyone, and will be making that drive again when it's time for our next car. It's rare to feel that good about buying anything, but we do!

Disappointed shopper

Jul 11, 2013

My experience started out great; negotiated the price on the F250 Ford Truck, gave them a down payment on my credit card to seal the deal. As I live out of state, they were going to hold the vehicle a couple of days until I could get there; I got insurance to cover transporting the vehicle home. The next day, I receive a call that they sold the vehicle the night before right out from under me. When I heard this, I called the sales manager to express my displeasure with their sales tactics and was rudely hung up on.

LUCKSTER676

Jun 17, 2013

I WAS GOING TO BUY A TRUCK FROM THESE IDIOTS WITH CASH, WHEN I SPOKE TO THAT "SALESMAN" HE TOLD ME THE TRUCK WAS THERE I MADE AN APPT TO GO DOWN AND BUY IT, THEN LIKE 10 MINUTES LATER HE CALLED ME BACK AND SAID IT WAS SOLD AND HE DIDN'T KNOW ABOUT IT AFTER HE TOLD ME OVER THE PHONE THE FIRST TIME I SPOKE WITH HIM THAT YES IT WAS STILL THERE AND YES I COULD COME DOWN AT 3PM TO BUY IT. A BUNCH OF IDIOTS!!! NONE OF THEM KNOW WHAT ANY OF THE OTHERS ARE DOING!! IF A VEHICLE IS SOLD A NORMAL DEALERSHIP WOULD MAKE SURE THE "SALES PPL" KNOW IT WAS SOLD!!!

Dave H

Jan 22, 2013

Bought a 2011 Explorer on Friday. Asked about 2nd remote key, was told that it wasn't in shop, had to call prior owner to see if they had it - if not, they would need to provide a new one. Went on Saturday to take delivery of vehicle. Had to ask about 2nd key. They didn't have it. I asked for them to give us a "we owe you" document to complete the sale. Had to ask a 2nd time to get that.Called on Monday to inquire about key, was told prior owner didn't have it. They would have to order one. Tuesday, was told it would take about a week to get the key. That is pure crap !!!! Key can be FedEx'ed overnight. That's what Fred Beans Ford Boyertown should be doing to satisfy this customer. This sale should have never occurred without a 2nd key. Yes, shame on me for taking the car. But even more, shame on them for not satisfying their customer.Additionally, they were to fill the tank. As we drove off on 2-lane road, looked at gauge and it was only 3/4. Also, stain on rear leather seat. And day after sale, my wife was going thru the car and found a half eaten pretzel in the passenger seat rear pocket !!! They obviously have a different vision of what "detailing" a vehicle means.

Sarge

Jun 2, 2012

The dealership never responded to my request I submitted, through CARS.COM, for information on a Ford F250 truck. review100

Rjaniz

Sep 4, 2010

With the horrible experience of my last dealership, I decided to try a new one. I have to say while pretty much anything was going to top John Kennedy Ford in Pottstown, I wasn't expecting much.However, I was pleasantly surprised as I went out to Fred Beans to check out a Mustang GT (my original one began have more and more problems, and John Kennedy was continually horrid, I just had to get away).My sales guy was Tom Nelson and he couldn't have been a nicer guy. Unwilling to budge on the price of the GT, but giving me a few grand more on the trade in, I ended up getting the GT for about the cost that I wanted (I paid a little more, but I was fully in agreement with it so I can't fault them at all). I can honestly say there was no drama to the buy. I've had the car going on 8 months now and not a lick of problems. Though, do NOT let them detail your car for you... they really suck at it. No damage but water spots all over the place. And I have to deduct a few points though since the time in the dealership took over 6 hours from start to finish. I didn't really see a need for everything to take that long.In addition, I've been back there for service at the dealership. The guy who's running the service department also deserves a mention for excelling at his job. The entire staff down there was very friendly and welcoming. Just wish I could remember his name! Overall, I have no real complaints about this dealership. If you're looking for a car, check these guys out.

barlay92

Feb 25, 2007

IT WAS A GOOD DEALERSHIP AT ONE TIME, BUT IT HAS GONE DOWNHILL AS FAR AS I'M CONCERNED. THE LAST TRUCK I BOUGHT FROM THEM IT FELT LIKE THEY WERE DOING ME A FAVOR BY SELLING ME THIS CAR. AND MY LAST 3 TIMES FOR SERVICE HAVE BEEN TROUBLESOME, WITH THINGS BEING FORGOTTEN TO SHOTTY WORK THAT THE TRUCK HAD TO GO BACK FOR!