Used Cars for Sale at Fred Haas Nissan in Tomball, TX

Tina 786

May 3, 2016

Kerry v nice sale person. I m very satisfied.god bless u sir.im gonna recommend my friends n family for future shopping.i loved my Nissan Rouge SUV.

Smullen0412

Apr 16, 2016

Having dealt with Kerry on our last Nissan purchase, we knew that we would buy from him again. Kerry has been very loyal to us, and he is almost a part of the family.

pltran94

Apr 16, 2016

Kerry Smith is the type of salesman that would go out of his comfort boundary areas just to please me. It was unbelievable. Most dealerships would just want to hurry through the sale and make x-amount of profit from it. They do not care for that satisfaction or pleasing feeling. But for the week I spent with Kerry in trying to purchase my Infiniti, not once did I have a bad experience. Kerry and I had such great laughs together. I could not have asked for a better salesman to help me through this sale. He has been so helpful through it all. If you know what are you looking for when looking for a vehicle, Kerry will only make the experience better. MY MAN KERRYYY!!

Kathy

Apr 9, 2016

Our salesman was Kerry Smith. He was extremely helpful, not the least bit pushy. He was very patient with us as we had him show us several vehicles. Very friendly and helpful. We would recommend him highly. Also, Rod in finance was very helpful. We will recommend Fred Haas highly to our friends. The best car buying experience we've ever had. The Sales Manager also came by to chat with us. Thank you Kerry and Rod for being so nice.

Dave in Spring

Jan 14, 2016

My daughter managed to run her car dry of water and turned it into a 4500 pound paperweight, so I was on the hunt for an inexpensive, reliable replacement. I found what I was looking for at Fred Haas Nissan, and made the deal over the phone. Since this purchase was cash and on the inexpensive end of the scale, I didn't expect much in the way of service. Boy, was I mistaken! Kerry Smith made me feel like I was buying the most expensive car on the lot. He took his time, went through every step of the process with me and really made me feel at home! He even had my lil cash-sale washed and topped off before I picked it up. Thank you all...

Dave in Spring

Jan 13, 2016

My daughter, away at college, managed to warp the heads on her car by driving it with no water in the radiator, so I was on the search for an inexpensive, dependable vehicle. I found the exact car I needed at Fred Haas Nissan, and because it was a rather inexpensive car, I didn't expect much in the way of service or attention. Boy was I wrong. Greg Sanders and I reached a very good deal over the phone, and when I arrived at the dealership, Kerry Smith treated me like I was buying the most expensive Nissan on the lot. He took the time and made me feel welcome, offering a drink and everything the dealership had to offer. Kerry walked me through every step and even had the car washed and topped off before I took delivery. I was so impressed, I came back to read the reviews and I see Kerry Smith's name pop up all over them with glowing reviews, so I had to add mine.

ccsoccer22

Jan 9, 2016

I went to the dealership to have my car serviced. While waiting, I began looking at new cars. Raul Alvarez, introduced himself to me and gave me a complete rundown on the different models. I found a car that I really liked and told Raul I wanted to trade my older car in on a new one. I received a great deal and drove home in a new car! I was not pressured in any way. The deal was completed quickly and efficiently. I rate Raul and Fred Haas Nissan as the best with whom I have conducted business. This was my second car purchased at this dealership. I would not go anywhere else!

Shani1229

Jan 9, 2016

I went in to the service department today (around 830am) to have my oil changed, which I have done anytime I need an oil change since I bought my Nissan (although I did not purchase it from Fred Haas). After completing my multi-point inspection, David (I believe is his name) came to inform me that I had an oil leak that he recommends be repaired before it leads to further, more expensive damage. We talked about the diagnosis fee of $119, but if I decided to have it repaired today, at their dealership, I wouldn't pay the diagnosis fee. I approved for him to have the technician go ahead and do the diagnosis. After about an hour (around 11am), David came to give me a price (what he later informed me was just an "estimate"). I needed two repairs...one being $299.90 and the other $179.94...which was listed on the repair recommendation report I was given. I decided that those prices were reasonable so I approved the repairs. For one, I was told that they didn't have a shuttle to drive customers home so that they didn't have to wait all day at the dealership for repairs. I definitely wasn't staying there for the 3 hours that he stated it would take to repair the car after I had already been there since that morning so I opted to call Uber for a ride home. After no phone call from the dealership, I decided to call and check on my car at 3pm (since they closed at 4pm and I would need to arrange transportation back there to pick up my car) when I was told that it was still not completed but it would be ready by 4. So I head up to the shop to make sure I'm there before they close. At 3:58pm, David calls me to the checkout counter and tells me that they replaced my wipers for free (because they needed to be replaced) and that my total for all services today would be $648. I nearly lost my mind!!!! That was approximately $140 more than the original quote I was given. No one seemed to care that I had an issue with that charge. My labor was $539, which I feel someone could've informed me of ahead of time. The parts were only $80. I have had repairs done here before, on plenty occasions and I have NEVER been told one price and it ended up being a drastic amount more. The lady checking me out kept asking me questions "Are you paying with credit card?, Are you ready to swipe your card?" In my mind, I was thinking "Look lady, I'm trying to process this charge and you're rushing me to pay"!!! I was livid. Had I not had $140 more because I wasn't expecting that, what would the outcome had been??? Everyone was rushing me because they were closed, but I was NOT happy at ALL with $648. David, then, offered me a coupon for $50 off, which still made me spend more than I had planned, but I found it very thoughtful of him. My complaint is NOT towards David, the employee, but more towards the process of pricing prior to repairs being done. If it's an "estimate" relay that to the customer & work towards preparing a better, more accurate estimate. I have NEVER had a single complaint about Fred Haas Nissan since I started using them 4 or so years ago to service my Altima, but today's experience has left me skeptical about trusting them with my mechanical needs.

jerrypagan

Dec 11, 2015

My wife and i went to this dealer and had the worst experiance possible even to the point that i told my wife we will never go back to fred hass. They kept on telling us we can get you in a new pathfinder sv and then told us no. And tryed to get us to buy a pre owen. Then i was tried really bad by one of there new managers.

Deborah Starghill

Oct 28, 2015

I recently bought a Nissan Rouge from Fred Haas. I have purchased at least 5 cars in my lifetime. My experience at Fred Haas with "J.J.", " C.C.", Alan Rush and James Jones was spectacular. I experienced a very high level of professionalism, excellent customer service and no hassle selling.

MariposaM

Sep 24, 2015

Relatively hassle-free; didn't feel like prey for someone's hunt before I could ever get thru the entrance; salesman was laid back and patient while I worked my numbers and their numbers, worked their numbers with me, got questions answered and negotiated a deal with me that satisfied both of us.

Gmcfan

Sep 11, 2015

6 hours to do a Deal left me sitting.. Worst car buying experience ever, these guys go back and forth to glass cage 900 times... Cud go on but it Sucked!!

Becky

Sep 11, 2015

I purchased my first Nissan from this dealership. I had my car for less than two years when the back window tint began to bubble. I called other Nissan dealerships that were located closer to my home, only to be told that all they could do was give me a quote of how much it would cost me to repair it. I took my car back here to its original dealer, and they fixed it for me free of charge. It was well worth the drive. My car is beautiful again. Thank you!!

Mike88

Aug 29, 2015

I received a new car quote from their internet sales manager. When we showed up to make the purchase, they would not honor the deal. Do not trust anything they tell you.

GK4BAMA

Aug 4, 2015

Everyone in the service department was courteous and professional. Just like they always are.

chrisjames_

Aug 1, 2015

I used Costco's Auto Program to locate a used Altima and was directed to Fred Haas by the service. When arriving there was some initial confusion about the Costco program. That was cleared up once our sales consultant, Cristen, became available. He was wrapping up a sell for another car. Cristen was very personable and extremely helpful negotiating our purchase. We had a bad car buying experience in the past, and Cristen made this purchase go as smooth as possible.I purchased a used 2014 Altima from Fred Haas Nissan.

courtney0222

Jul 18, 2015

Back story: My husband was calling around to Nissan dealerships trying to locate a 2012 (we like the older body style) Pathfinder. Fred Haas "phone lady" tells of one in particular and for us to come in if we wish to see it. Meanwhile, I check it out online, carfax, etc and found a "coupon" for $500 off if we print the ad. Score! After work, hubby heads over and I go to join him from Katy. Since he arrived earlier, he talks with the sales guy, Raul. After searching for the keys to take it for a test drive, Raul, says, the car has a "sold" note on the keys. So he checks with the sales manager and he says, "no, I don't have anything on it". Turns out, another sales person (didn't catch the guy's name) has a family interested in the same vehicle and they are 'coming in to buy it." WHAT!? That doesn't equal sold in my book! Sales manager orders the other sales person to take the keys and bring the car around for my husband to test drive.Fast forward: I arrive at Fred Haas about 30 minutes after my husband and they just barely brought the car around. (Hindsight: The sales guy was clearly stalling to give his customer time to get there.) We hop in and take it out for about 15-20 minutes. We go in to sit down with Raul, he goes to an office, comes back out, and says, "it was sold while we were out taking it for a test drive. I'm so sorry!" My husband and I were in such shock that this other family bought this car, sight unseen, that we didn't process what we were being told quick enough. Some more hindsight:- 1. What car deal on the face of this planet has EVER processed in less than 20 minutes!? We were simply told it was sold, because they had ran the guy's credit and saw that he was approved. (We would have been as well). - 2. Possession is 9/10 of the law. We had the keys and should have been given the opportunity to go through with the sale if we wished to pursue it. - 3. This dealership took advantage of the fact that we look young and treated us as naive prospects, which I'm sad to say we bought into, without any type of fight. We lost out on a great deal because the other sales guy pulled a sneaky move, to not lose out on a sale. A DEALERSHIP, OR SALES PERSONS, THAT PUT MONEY OVER THE CARE OF A CUSTOMER IS NOT WORTH WORKING WITH!!!! DO NOT GO HERE!!! THEY WILL NOT PUT YOUR WORTH FIRST! THIS DEALERSHIP IS NOT TO BE TRUSTED!!!!!

h.h.b

Jul 13, 2015

All three service advisors Drew, Ricky and Jeffy are very knowledgeable, professional, courteous and helpful. Great service department. Prompt service with good prices. And of course great vehicles. I have been their customer since they opened three years ago and always been satisfied.

Melissa B.

Jul 11, 2015

I come here to get oil changes since we bought a car here. The last time I came here, there were like almost 15 cars in front of mine, they said they really didn't have anymore room or time to take another one, but when I told Mr. Jeff that I live is Katy, tx, he was able to squeeze my car in. I just wanted to let him know that it was a very kind gesture on his part and wonderful customer service. I really appriciate that they were able to take care of our car. Also, thanks to all the guys in the back doing the hard work on a saturday.. We have always received outstanding service at this dealership. Thank you!

Bri

Jul 1, 2015

Service was fast. Rick Osbourne was great and answered all my questions. Really like this Dealership and Service department.

Steve S.

Jun 20, 2015

I have a 1996 Nissan Quest that was having some electrical problems in the door locking mechanism, among other issues. The original dealer I bought it from would NO LONGER WORK ON IT; didn't have anyone "qualified to work on cars that old." Fred Haas Nissan said to bring it in. They had problems finding some of the required parts, but did so, in their warehouse, I think, looking through old boxes of parts, and they got it working. They were polite, very professional, and other places just didn't want to go to the trouble. They did, and I really appreciate it. You can bet, if I'm ever in the market for a new car, Fred Hass Nissan is the first place I'll go. It's how they treat you AFTER the sale, on the service side, that determines a car dealership's true character and integrity. Thanks a lot, guys!!!

bobbym87

Jun 19, 2015

This is the third vehicle I have purchased from a Fred Haas Dealership in the last 10 years. It's the first vehicle I've bought at Fred Haas Nissan. I was looking to buy a used car for my 75 y/o Mother and wanting one with low miles and I was on a budget. This had became a very trying challenge. Then we stumbled on a needle in a hay stack car. We got an unbelievable low miles, beautiful 2006 Mercury.. Plus we got it at great price within my budget. Mom is happy and safer in her new car. Our salesman, Greg Sanders was another needle in a hay stack as he was very helpful and accommodating to my mother.. Best of all he was not the "high pressure sales" type towards us. We are super super super happy. Thanks Greg

NeNeS

May 27, 2015

I Walked Into The DealerShip Not Looking To Make A Purchase But Just To See What My Options Were. I Wasn't Looking To Be Pressured or Handled DifferentlY Because I Was A Female Shopping Alone! Fred Haas Nissan Really Works To Put Their Customers In The BesT Deal Possible, I Was Fortunate To End Up Working With Mr. Chris Jones Who Took Care Of Me Like I Was His Family. I Really Appreciate His Knowledge And Genuine Concern For My Best Interest. I Intend On Sending Everyone I Know To Fred Haas Nissan And I Will Recommend Mr Jones As Well!!!!

Richard Sports fan.

May 27, 2015

My wife and I are just starting to look and test drive. We were very pleased with professionalism displayed not only by the salesman, and mannager. I feel confident that if I buy a NIssan it will be from Fred Haas Nissan.

Tabs

May 21, 2015

I had great service. Jeff took my initial concern, I spoke to Drew during the day and Rick finished off at the end of the day so I was very happy. He expected me to bring the car by and he was quick and efficient. I spoke to three people but it was like speaking to one person because they knew what the problem was and attended to everything so nothing had to be re-explained. Perfect service.

Patrickkmatt

May 20, 2015

This was our second time purchasing a vehicle from Kerry Smith at Fred Haas Nissan in Tomball. Mr. Smith is absolutely knowledgable, truthful, upfront, and cares deeply for his customers. We requested Mr. Smith by name because of the excellent service he provided to us during our first purchase a few years back. Mr. Smith came in to help us on his day off with no guarantee we were purchasing. We will continue doing business with Fred Haas Nissan as long as Kerry Smith is around. Fred Haas Nissan also has a very nice facility, and reasonably priced. If you are in the market for a new vehicle, just remember Kerry Smith. Thank you Kerry and Fred Haas!

patrickmatt

May 19, 2015

This was our second time purchasing a vehicle from Kerry Smith at Fred Haas Nissan in Tomball. Mr. Smith is absolutely knowledgable, truthful, upfront, and cares deeply for his customers. We requested Mr. Smith by name because of the excellent service he provided to us during our first purchase a few years back. Mr. Smith came in to help us on his day off with no guarantee we were purchasing. We will continue doing business with Fred Haas Nissan as long as Kerry Smith is around. Fred Haas Nissan also has a very nice facility, and reasonably priced. If you are in the market for a new vehicle, just remember Kerry Smith. Thank you Kerry and Fred Haas!

Crystal

May 1, 2015

Kerry and Aaron were extremely helpful in getting me into a new vehicle! I am so grateful for their assistance and care! I will tell anyone I know who is looking for a new or preowned car about Fred Haas Nissan and the wonderful staff!!

Denetrise Sims

Apr 30, 2015

The ability to send an email to get my questions answered in a timely fashion about the vehicle I was thinking about purchasing was a huge plus. Also, everyone I came in contact with before and during my purchase, Enhild Perez, Chris Jones, and Greg Sanders were the three most helpful people I have ever dealt with in my car buying experience. Before purchasing Nissan, all of my previous vehicle purchases were Honda's, this time around I wanted to go with something different. I looked at all makes and models of vehicles from the Lexus RX350 to the Toyota Highlander and the Acura MDX. The attention to detail, care, and customer service I received from everyone at Fred Haas Nissan even before my purchase is what made me decide to purchase my first Nissan. I am proud to say I have ditched Honda and joined the Nissan family, the Fred Haas Nissan family!

Jacob

Apr 13, 2015

The staff was polite and the service was relatively quick. The complimentary car wash is always nice. The process is very smooth, especially if you make an appointment beforehand.

nlscpo2

Apr 6, 2015

I just purchased my second vehicle from Kerry Smith. He is awesome. I really like this dealership except for the terrible Wi-Fi. My movies won't stream and the internet stalls out as well. Even the free computer doesn't work properly. To make it worse the building is in a dead zone so my phone doesn't work well either. Otherwise the people and service are great.

Kenny

Apr 1, 2015

Even though they were very busy everyone was friendly and you could tell they work well as a team. I found it enjoyable to spend money there.

Natasha

Mar 30, 2015

I had a great first experience in getting a car. It was my first car so I had a lot of questions but my sales consultant Aaron Winslow helped me out. He was kind and answered any of my questions, I would highly recommend him. Fred Haas Nissan was inviting and everyone worked for your interest to make sure you left happy.

MichelleB

Mar 24, 2015

Service members are always extremely polite and friendly. Everything is always explained fully. LOVE getting the complimentary car wash!

bowe_anita

Mar 21, 2015

Very disappointed in our visit here today. With full understanding that we would be adding TT&L to our price, this dealership didn't honor the price quoted on their website. They first came out with a price over $4000 higher than the quote on the site, then came back with a price $500 higher than the quote on the site. They didn't even admit it was a mistake! Then, when we asked why would the price be HIGHER than the website price, he claimed that the price on the website is the "cash" price. When I indicated that it doesn't say anywhere on the website that it's a "cash" price, he just talked over me and started making it sound like WE were trying to pull one over on HIM! Needless to say, we walked out and won't be going back.

car shopper

Mar 16, 2015

We went to look at buying a new Nissan and worked with Jill Saint James. Jill was genuinely nice, she was never pushy and we liked working with her. Her personality made you want to be her friend outside of the dealership. We would definitely recommend people go see Jill at Fred Haas Nissan.

Stingles7

Mar 7, 2015

This was my 2nd car purchase in less than year from Fred Haas. I was skeptical at first because I had just bought a vehicle, but my Sales Consultant Chris Jones told me not to worry an he made it happen. Please visit these guys if you are in the market.... Also, their Family Plan came with my vehicle purchase...FREE!

swthrt81

Mar 7, 2015

Our experience with Fred Haas Nissan was excellent. I couldn't have asked for a better experience. Darrell McCool made our car buying experience great and was very detailed with the whole process. What little questions we had left were quickly answered. I would highly recommend this dealership to everyone and Darrell McCool is an excellent sales person.

vrealy3

Mar 7, 2015

Kerry gave us great customer service from the very beginning to end of purchasing my car. I currently go in weekly and get my free car wash and he always comes over to the service dept to say hello and if there's anything he can help with. That is great customer service!

john

Mar 3, 2015

My wife and I leased two cars at Haas Nissan with the sales agent Kerry Smith. Kerry is an excellent sales rep. He knows every detail of every cars is knowledgeable about all the in and outs of the customer needs. He spares no effort in going to bat for the buyer to arrange the best deal possible. Also, Rene, the finance manager, is a great person to work over financing arrangements. All in all buying a car is not a real pleasurable experience, but Kerry, Rene made it the best experience possible. I would recommend Fred Haas Nissan to everyone. Also Aaron Rush finance manager was great at handling all the paper work ETAL.

Stingles7

Feb 26, 2015

My experience with Fred Haas Nissan was nothing short of exceptional. They were prompt and efficient in the process and carefully walked me through the sale. All of my questions were answered and I am completely satisfied with the entire purchase. My Sales Consultant Chris Jones was a big part of such a great experience as he was professional, upfront, and his knowledge was great as I had a TON of questions. Please visit them if you are in need of a vehicle!!!

Kathrym

Feb 26, 2015

Went in to have a recall issue addressed. They would have fixed it right away if not for the fact that my other half let a substandard mechanic attempt to fix the problem, thus making the recall null and void. VERY friendly and professional people in the service dept. I would recommend this dealership based on my experience today. They were honest, truthful, respectful, kind, and generous, which is hard to find these days. The free internet was awesome!!! Great work DREW, thank you!!

Proudtexasgirl

Feb 26, 2015

Salesperson was nice, knowledgeable and attentive.

One Happy Teacher

Feb 22, 2015

My salesman was kind and knowledgeable. From the beginning of the process to the drive off the lot with my brand new car, was quick and efficient.

Mclovin67

Jan 29, 2015

The Salesman was Excellent the Facility was very clean and everyone was professional I highly recommend a visit when looking for a new car !!!!

Quint

Jan 27, 2015

This place deserves a rating beyond excellent! They made purchasing a brand new vehicle easy as can be.

Weldon Kuhn

Jan 27, 2015

Wonderful buying experience with my 2015 Rogue SV. The salesmen Sergio Ramos and Greg Sanders were awesome people to deal with. They were helpful with every aspect of the purchase. Would highly recommend people to Fred Haas Nissan.

Virginia Flores

Jan 21, 2015

Great Service! Greg Sanders was very patient with me, he explained everything in terms a first time buyer like me, would understand. They were very willing to help me walk out with a great car and deal. I have no regrets about my purchase! Even after the purchase Greg contacted me to make sure everything was good on the car. Thank you all for the support and help through the process that was quick and easy.

BeatrizSS Houston

Jan 18, 2015

Service representative was friendly and quick to help with financial needs. He asked me about service insurance, which I did not remember I had in my car. And, provided drive service back to work.

Tabita5

Jan 5, 2015

Staff was super friendly and very willing to work with me on my first new car purchase. I didn't feel pressured and it was a safe feeling compared to the other dealership I had visited. I made a major commitment and I drove away with no regrets.

BearsCubs

Dec 22, 2014

Bought my Xterra on 11/28/14, then bought a roof top gear box a few weeks later to install myself. The passenger side screws came out with no problem, but the driver side two screws were so stripped I could not get them out. Talked to Drew and he said to bring it up there and they'd take a look. He and one of the service guys took a look at it and said all that was needed was to hold the nut with a wrench and it should come right out. But they wanted to charge me one hour's labor ($119) to fix it. REALLY???? I brought up the point that it was a manufacture's defect, and just got a pained look from Drew. VERY disappointed after such a nice experience on the sale side, which was JUST three weeks earlier.01/19/15: Talked to Jim and they apologized for the matter, and completely rectified the situation. Thank you!

cdross29

Dec 15, 2014

Mr. Kerry was very helpful and went the extra mile to ensure my happiness with the Sentra purchased. I would recommend Fred Haas and Mr. Kerry to anyone interested in purchasing a new/used vehicle. Job well done!! #5Starsallaround

Dennis

Dec 6, 2014

I was served by courteous and professional people.

GD satisfied Customer

Nov 20, 2014

Friendly customer service, they really get to know you as a customer, Always a pleasure to come and have my car serviced!

Nissan fan

Oct 17, 2014

Love this dealership! Very friendly service department

*Godina*

Oct 9, 2014

Everything from beginning to end i got what i asked for i was upfront with them on what i had to offer and what i would like to receive and they matched it as close as possible to the point where i was very satisfied. THANK YOU JOSE "NACHO" LOPEZ!!!!!!!!

Maria

Oct 9, 2014

Starting from the sales person down to the finance manager had the best experience at this dealership.

Happy Customer

Oct 8, 2014

Everyone was very friendly and very accommodating.

Sharon

Oct 3, 2014

Car Wash, Happy Employee's, Customer Service! After buying new cars every 3-7 years, I know or have learned allot about dealers. This one is the best I have ever been to, or seen! The 0% interest didn't hurt, but I would never have bought from an "arrogant" dealership! This one is one of the "good guys". If you don't believe me, go there and try them! Fred Haas on Hwy 249, Tomball, TX

dubf04

Oct 1, 2014

Awesome experience this time car buying! My salesperson Kerry Smith was very informative on the brand and its products. He was very nice, patient, and fulfilled almost all our vehicle needs and wants. Negotiations were very easy to go through and even though we couldn't get choice number 1 we did get the runner up which was more than enough for my wife and I. When Baker Jackson said no, you Fred Haas said yes and I thank the whole team that provided the excellent customer service.

Rebecca Alexander

Sep 30, 2014

I liked the professionalism & friendliness that i was shown during my purchase. I also liked the fact that I had overlooked some things and the Finance Manager was most helpful in making sure that I was informed and did not pressure me into anything.

sriusa44

Sep 22, 2014

I pre- agreed this price of SUV which was advertised closed to the price agreed up-on, My schedule an apt for Monday evening and the lady called me around 9.am. The vehicle she selected was defective and had to find another model exact features.. By the way as soon I walked in confirm the price with the sales person.once we confirm my willingness to buy sales managers get involved and policies change and come up with all explanations not to give at the price we pre-agreed upon.I drove this end of katy to dealership just to wast 4 hrs for nothing. I am so glad my wife was not with me. .

Amanda and Rick

Sep 1, 2014

The ENTIRE management team as well as our sales associate, Chris F, were FANTASTIC! This was Chris' 2nd week in the car business, has that great people personality and was always smiling! We were willing to be patient with Chris because ALL OF US have been new to a job at one time or another and given that he is totally new to the car business, he did GREAT!!! Entire TEAM went so ABOVE and BEYOND! They didn't have the truck my husband was looking for, but they were able to locate someplace else for us. We got a GREAT finance rate. Just a GREAT team of people. I, myself, drive a Lexus and am accustomed to high end customer service from the Lexus dealership. The customer service at Fred Haas Nissan matched that same customer service and I'm HAPPY to share our experience with everyone we know!!

bigg0920

Aug 28, 2014

Everyone was courteous, professional and helpful; and this was between 7am and 8am.

Jose

Aug 13, 2014

Raul was very helpful and pleasant to deal with. I felt like he was honest and worked the best to help us.

Buford

Aug 13, 2014

Kerry Smith is an outstanding, kind, patient, and friendly salesperson. He made it his personal responsibility to help me in finding the right car that meets my needs. He did not try and pressure nor over sale me to make a car deal. He was willing to allow me to go home and think about it just to make sure that i would happy with my final purchase.

Crystal

Aug 13, 2014

I liked that Mr. Kerry was very attentive and assisted me in receiving the best credit deal possible. For that ultimate reason, I am very appreciative and thankful that he was my sales rep.

Mindi

Aug 9, 2014

My sale rep Nancy took the time to find out what I really needed and wanted and I felt no pressure at all. She was great

Angela

Aug 5, 2014

The process of buying a car usually give me a headache and stress, however when I arrived at Fred Haas Nissan and met my Sales person Chris Jones, he was so polite and nice all my worries vanished. Chris was very knowledgeable about Fred Haas cars, he was very respectful and listened to what I had to say, I was shopping for a Rogue but after listening to me he offered me to test drive the Murano which was great. He explained the rebates on the Murano and I was sold. I will refer everyone I know to Chris at Fred Haas Nissan Tomball. I have a new attitude about buying a vehicle all because of Chris Jones. I hope you know Chris is a great asset to your dealership.

Aimee

Aug 4, 2014

Everyone we came in contact with was very kind, from the gentleman who greeted us on arrival to the sales folks who said hello while we browsed to the cashier who smiled and told us she hoped to see us again. It was a very happy, friendly feeling at Fred Haas Nissan!

George

Jul 31, 2014

It was my first time visiting this dealership since moving to Houston. I found them very friendly and customer service was a top priority. They answered all my questions and were very knowledgeable about my service.

Marcus

Jul 26, 2014

Nancy was very friendly and made buhing my first car a wonderful experience. As soon as I walked in everyone was very nice to us. Would recommend anyone to come here.

Joanna

Jul 25, 2014

Drew was courteous and pleasant as he answered my questions and had my vehicle serviced with efficiency and speed. I have appreciated the manner in which the service staff has always accommodated the customers.

Pamela

Jul 24, 2014

I was told that it would take an hour and that is exactly how long it took. Also the cabin filter was brought to me so that I could see it needed replacing.

Shawnna

Jul 23, 2014

For the most part my business at Fred Haas was wrapped up quickly and that is very important to me. Nothing worse than wasting time sittiing around waiting for things to get done.

Cherrie

Jul 23, 2014

Service advisors are excellent. Promptly greeted me and explained what services would be performed. The customer service person provided the rental car promptly and was very courteous.

Cathy

Jul 16, 2014

The two top things that were great about my experience was how quickly and efficiently the technician completed the service and the cost was not astronomical. It was great!

Susan

Jul 11, 2014

Friendliness, personnel - This was my first time to buy a car without my husband's help.Everyone was very patient with me and helped me through the process. Everyone was very friendly, especially Margo Vega. Thank you, Margo.

Karen

Jul 1, 2014

It's nice to be greeted by name by the service personnel who are always pleasant & courteous as well as the clean & comfortable waiting area with the courtesy refreshments.

Shaileshkumar

Jun 26, 2014

Always give me feedback on the condition of my car and things I need to get done in the future

Jesse

Jun 25, 2014

I have been a customer of this dealership's service department since its inception. To this day it remains a consistently warm, friendly and open environment. The service reps are talented, people-oriented experts, and the pricing is competitive. Wouldn't consider taking my Nissan anywhere else for service.

Tanisha M Scott

Jun 25, 2014

My salesman Chris Jones made the whole experience very carefree for me & worked real hard & was able to get me financed. I also appreciate all the effort on behalf of the financing department. The overall experience was EXCELLENT. Everyone was very honest, helpful & friendly & showed a great interest in helping the customer. I am very pleased with my overall experience from start to finish.

Edwina

Jun 25, 2014

Being a customer service supervisor, I expect a lot in the way of service. I called to speak to a salesman and was transferred to Kerry Smith. I told him exactly what I wanted and he ask me to come in. Thirty minutes later when I arrived, he had already located 3 vehicles. I was excited about how fast he started to work for me. He listened, he was courteous and very knowledgable about the vehicle. I also met 2 other managers who were just as polite as Kerry. I felt like they were all interested in me. The customer service I received was awesome! Everyone I encountered made me feel welcome.

Unaka

Jun 24, 2014

Friendliness - being treated with respect. This was the first time I've visited here. I will be able to truly decide after a few more visits. That's why I gave a 7 for question #2.

Maira

Jun 20, 2014

Friendly people, clean place to eat and watch TV while I wait for my car to be serviced. Fast service and not hasseled to buy anything. CAr wash and Vacuum with oil change is great.

Bob

Jun 20, 2014

This was my first visit to this location with our 370Z. I was immediately greeted by Russ to discuss the overall maintenance. Great follow up and communication as well.

Tuffacorn

Jun 6, 2014

Everything is great about this location. The people are extremely friendly and treat me like I am someone special. The do exactly what they say they are going to do!! Keep up the great work.

Deedee

Jun 4, 2014

Kerry (Salesman) was extremely friendly and courteous.. Felt like we were dealing with a friend. Helped us in every way possible. Beat all expectations of dealing with a car buying experience. I actually laughed and had a good time. Renee (finance) was also very friendly and engaging. I never felt pressured or nervous. It usually freaks me out to make a major purchase such as a vehicle but this one was much different. thanks.

Alyssa

Jun 3, 2014

To be honest, I was going into this experience very hesitant as a single lady and having not bought a car in 10 yrs. I was ready and had my guard up but it was not like that at all. It was a pleasant experience. No hassle and the price negotiations went well. Nacho was a great salesman and very personable. I definitely would recommend Nacho and Fred Haas Nissan in Tomball, Texas.

Greg

May 29, 2014

The staff- they are awesome...the way the dealership is laid out...you can relax, work...it has it all to be diligent or relax as you wait for your car to get serviced...the team is very communicative so you know exactly what's going on.

Nancy

May 26, 2014

We have been a long time customer of Baker (Baker-Jackson) Nissan. After this experience with Jose "Nacho" Lopez and Fred Haas Nissan on this new car purchase, not only will we be referring Fred Haas, we will be doing all our Nissan business with Fred Haas Nissan.

Deborah

May 23, 2014

My salesman, Adolph Vazquez was a go-getter and got right on the job of finding the right vehicle for me. He was very attentive and listened to what I was looking for, located the vehicles, retrieved the keys and we went for a ride until I found the truck I was looking for. Mr. Vazquez explained the various features and options for each vehicle so I understood and knew what my options were. I have never had such excellent customer service when buying a vehicle. Even after I had the keys, Mr. Vazquez sat in the truck and explained explained button by button, feature by feature and settings and how they worked. I am totally impressed with Mr. Vazquez's knowledge of the products, response to my 'wants' and answers to all questions I had. The follow up after the sale has been impressive as well. I also had a wonderful experience with the finance manager, Tim Price. He knew his stuff and explained the various package options. The financing was explained and handled in a very professional and timely manner.I have in the financial industry and been responsible for customer relationship and know when I have had excellent service. Hats off to the team at your dealership!I love my Nissan Rouge and am more than satisfied with the customer service.

Diana

May 22, 2014

Fast service, courteous staff and willing to help and answer any questions you may have. A-One dealership with the customer number 1 priority.

Mark

May 22, 2014

Everything is on trac when I come in for a viset. It's fast and good everyone always ask how are things. I'm glad I chose Nissan.

Kendal

May 20, 2014

I loved the fact that everyone I delt with was honest. (a quality that sadly, most dealers lack) I also as a single woman felt respected, taken seriously, and not pressured. Communication by all was strait forward. The process went quick and easy, most painless car deal I have ever done.

Marsha

May 20, 2014

Nice people. Welcomed and given several helpful hints BT people in the parts department. All I in all a pleasent experience. I will return for service next time.

Jeff

May 19, 2014

Drew, our service consultant was knowledgeable and helpful. He is an excellent communicator and listened to our concerns and needs before laying out our options.

Nilson

May 16, 2014

Drew looked over and under my car a explained to me the issues my car is having and it was very helpful. And nick in parts helped me find a few accessories and parts my car needed as well thanks

Omid

May 15, 2014

We had a great experience buying our car. I would like to thank Mr. Peter and Mr. Tim in their excellent customer service. So far the best car buying experience.!!!! Fred haas nissan is #1 for a reason.

Dianna

May 14, 2014

I'm never pressured, and if I say I think my truck needs new tires and brakes, they inspect it and it turns out they're not yet needed, the service consultant is honest enough to tell me that, not just take my money and leave me none the wiser. Integrity is the name of the game at Fred Haas.

Reginald

May 9, 2014

Russ, Nick and Noemy were excellent. The service advice, parts ordering support and cashier service was very professional and fun! You have a great team and a great customer service culture!

Brionne

May 3, 2014

Fast, attentive, friendly service. I am very busy with my work schedule and it is nice to know the staff are considerate of this:-)

Chu Shu

May 2, 2014

Superb service From Antonio, Keith, Nancy, and Tom. Compare to other dealership I visited, FredHass Nissan sets the gold standard. Very patient from the beginning to the end. The whole dealership has a very comfortable atmosphere and all the staff are very friendly, non pushy, and willing to work with customers to make the deal. Competitive pricing, too. Keith even let me drive the car home to show it to my family (I live very close though).The whole process was just so smooth, even with financing. This experience literally changes my impression of car shopping. Thank you!!

RB

May 2, 2014

Chris J. was very professional and knowledgeable of the vehicle and all its features. He took his time and explained every aspect of the vehicle to us. We were not pressured or rushed. Since we were buying for our daughters Chris even volunteered to explain the car features to them when they return home from college this summer.We will definitely us Chris J again.

Kelly

Apr 30, 2014

Andrew in the service department was wonderful. He was respectful of me and listened to us. He worked diligently and kept us in the loop along the way.

Juan

Apr 30, 2014

Every time I go they always take good care of me, and they always update me on what's going on with my car. Also, they always remember me when I come by. Everyone is just really professional and nice especially the men who work at the Service counter. I like how always run my car through the car wash and vacuum the inside of my car. It's always a plus! Sometimes the wait is long but that's expected when so many people on a Monday or Saturday morning are coming in to get something fixed/looked at with the car. I will say though when there isn't many cars the service is pretty quick. So that's always really nice. During the wait -- there is the TV and magazine and tables to do any work while waiting.

Scott

Apr 30, 2014

Eric Willis was my salesman, and he wasn't pushy at all, which was refreshing! He was really listening to what I wanted, and didn't try to suggest vehicles that were outside of that criteria.

Markus

Apr 26, 2014

Drew always seems to be there when I bring the car in and is always very helpful and welcoming. Keeps you updated on the status while you wait. I would definitely recommend the dealership on the service department and your waiting area and amenities .

Walter

Apr 25, 2014

Fast, we were directed, told approximate time required. Our sales young woman recognized us, made it a point to come over and say hello, after one year!

Wade

Apr 24, 2014

Everyone was very professional and polite. Great environment. Sales team was willing to work with me so that I could use my personal credit union. Did not feel pressured at any time during the purchasing process.

Derek

Apr 24, 2014

This is my second time back to this dealership to purchase a vehicle. My main reasoning for coming back was the excellent customer service I received from my salesman Kerry Smith and the wide selection of cars. The manager/finance staff were very knowledgeable about pricing and products and always made me feel comfortable with the purchase. The facility is very clean and modern.

Summer

Apr 23, 2014

Service advisor Andrew very informative and made sure I knew what was needed and what they were doing. Excellent service.

Jimmy

Apr 23, 2014

Nancy and Kim were fantastic, they showed me every option available for my wants and needs. I will definitely buy from them again.

Ricky

Apr 22, 2014

Responsive representative helping us with the car search and deal. Staff was responsive and relatively quick. Process went pretty smoothly. Knowledgable staff.

Tonya

Apr 22, 2014

Nacho and Kim were very nice and Rene was so easy to understand and I could tell they enjoy their jobs. I called ahead and my truck was waiting for me when we made it. It was late when we made it but they were happy to finish everything so we would not have to drive all the way back to the dealership the next day.... we left that night at 10pm!!! Everything that was promised was delivered. Very nice dealership. Repeat fred haas customers I would highly recommend this dealership...... enjoying my nissan armada platinum!!!

Aimee

Apr 22, 2014

Kerry was extremely helpful and beyond professional. It was truly a joy working with him. He was very attentive to my requests. Todd and Rene were also very helpful and professional. I felt like I've known the staff for years and was treated like family!

Greg

Apr 21, 2014

Very fast service this time. I would like to also give kudos to the cashier. She is always very friendly and remembers me when I come in. She is an asset to the business.

Laura

Apr 21, 2014

My wife and I felt welcomed the second we walked in. From our salesman to the manager, everyone worked hard to get us the car we wanted for a great deal. We never felt pressured in any way and the horror stories you hear about car dealerships definitely don't apply to Fred Haas Nissan. I would recommend this dealership to anyone in the market for a new car. Can't wait to go back in a few years and get an Armada for the wife. Wish everyone the best at Fed Haas. Ya'll do an excellent job!

Eduardo

Apr 19, 2014

Went home with the perfect car :) Thank you Britt. Good service! All explained well, helped us with with the different models. Taught me some new tricks about cars! Awesome job!!!! THANK YOU!!!!!!!!! I will so come back when our kid will grow up, if we can even have one and not gonna adopt I will come back for the sports car. So thank you guys for all you hard work! Thank you Britt!!!!!! Keep in touch!I think you need to put my picture with my juke as your Facebook profile picture LOL Just kidding! Thank you for my incredible baby Juke!!!!! Spark it up :)

Pomposo

Apr 16, 2014

I liked not feeling pressured to buy anything that I didn't want/need. I like how the dealer we worked with really worked with us to offer the best solution.

George

Apr 16, 2014

Extremely helpful and courteous with all aspects of the problem we were having. Everything was explained in easy to understand terms and we feel the problem has been resolved completely.

Cynthia

Apr 14, 2014

Nancy Delgado went above and beyond in looking for color and pkg I wanted. I had given up but a few weeks after our initial meeting, she contacted me stating the car I was looking for was there.

Danielle

Apr 14, 2014

Service department guys were great! Just transferred from Clear Lake area where service department guy, Doug Keith, is hard to beat! Glad to have some good folks here too, but will miss Doug at Clear Lake!

Elizabeth

Apr 12, 2014

I received very personable service from Drew Rosales. He was very informative and quick to respond about my questions, problems with my car, and pricing.

Maria

Apr 12, 2014

I felt that everyone, from sales to finance, treated me with respect and was working in my best interest. Never felt pressured.

Jennifer

Apr 11, 2014

As I drove up there was someone there to meet me and ready and willing to help me with any questions or problems I had. Drew was so helpful, he was honest and sincere, I will always come back just because I trust him.

Michele

Apr 11, 2014

Drew went above and beyond. He was very professional and helpful. He set me up with a rental car, free of charge from Monday through the time my car was ready on Wednesday afternoon. I was told originally when I first called that the dealership provided shuttle service. Drew shared with me the shuttle service is only available in that area, not to The Woodlands. This is why I guess he set me up with a rental. I really appreciate how I was treated. He is an asset to your company. Definitely treat him well so you don't lose him!

Joyce

Apr 10, 2014

My visit to Fred Haas was wonderful. Kim made my purchase so much easier and transparent. She took time to explain every detail and steps. She was so courteous and professional. And she was also very helpful and tried her best to get me the best deal. She was one of the reasons that I came back to the dealership. Awesome service!!!

Albert

Apr 9, 2014

The gentlemen that greet you in the service department are far more pleasant and respectful than any other i have found. They make you feel like a friend coming to visit instead of an imposition that most dealerships make you feel like!

Bon Bon

Apr 5, 2014

My experience at Fred Haas Nissan was wonderful My salesman was Danny Mangum I called from Jasper tx one day and rode away in a new Altima the next evening!!! Danny was so easy to work with He worked out most of my deal by phone, so when we arrived their were no problems I have never had such an easy car buying experience The facilities are great and everyone was so nice and professional If you are hunting a Nissan, give Danny a call I think you will be pleased

Shean

Apr 4, 2014

Fast and courteous service. An alternative replacement option for a part was suggested that would save time. Will be coming back for said replacement when I can schedule it to be done.

Robert

Apr 4, 2014

Salesman Peter was excellent. He answered all my questions, explained the process, showed me several vehicles, and was very courteous and professional.

Vahid

Apr 3, 2014

The service team was so helpful, honest, cooperative, and professional. I thank them all for making my day on my last visit, and I will definitely come back to this place for my next service due.

Joseph

Apr 3, 2014

Kim Vu, your sales representative was very competent and knowledgeable on her sales approach. She knew the Altima, which I purchased, inside and out. Rene, your finance manager, was thorough and took his time and explained all the needed pages of the finance report. Both should be recognized as being great employees.

JVT

Apr 1, 2014

Came in for an oil change and was out as promised. Didn't know about the complimentary car wash with oil change............but I do now. I will return!

Scott Walter

Apr 1, 2014

I took my car there to have a new key fob made. They were very customer orientated, flexible and accomidating, working around my schedule several times to work me in. They proactively order the key in advance even before I committed to have the work done there so that my wait would be minimized. The parts department coordinated with the service department proactively to make sure they could have the work done as quick as possible.

Maria

Apr 1, 2014

Last time there I was upset about lack of communication. This time, OMG, my service guys was Johnny on the spot! Loved that you listened!

David

Apr 1, 2014

Fast. Price competitive. Good Wifi. Good coffee.I think more people would use you over the oil change chains if they knew about your service.

Sharon

Mar 31, 2014

They bent over backwards to fix my car!! I was out of town and desperate and y'all came to my rescue. Rats had built a nest in my ac fan motor and y'all cleaned out the mess and got my fan going again.

Sj

Mar 30, 2014

I appreciated the follow-up that was done during the repairs. Not only was I consulted about the charges & given the opportunity to say no, I wasn't "pushed" i.e., to let you put on windshield wipers vs buying the ones I prefer. The entire staff of technicians, admin folk were very professional & seemed glad that I was choosing your dealership.

terridlf

Mar 29, 2014

Awesome service and communication! great job and well done. Thank you for keeping me in the loop throughout the whole process. I will keep using your dealership as long as I have my Pathfinder

Mary

Mar 26, 2014

While the negotiation process was lengthy and bit tedious (lol), we are very satisfied with the transaction and feel that we were treated fairly, efficiently and were delivered exactly what we agreed to. All in all a very good experience.

Dean

Mar 25, 2014

Our salesperson, Chris Jones, was professional and personable. The front desk person was also very attentive and friendly. All the employees I encountered at the dealership were knowledgeable and helpful. The overall atmosphere at the dealership is pleasant and professional.

Deniece

Mar 25, 2014

From beginning to end of my decision to purchase a car, I have had a greater than stellar experience. My sales consultant-Chris Jones was patient, very well informed and provided me with the right information to purchase my vehicle. He took his time to explain every aspect of the buying process, sales, and financial components. The Sales Manager Todd and the Finance Manager Rene were also very helpful with my car buying process. I will definitely recommend colleagues friends and family to the dealership to find the cars of their dreams. I am enjoying my new car and will definitely go back for my current car care as well as any additional car purchases and needs I will have in the future. Thank You!

Brian

Mar 24, 2014

I was met immediately by friendly, helpful service personnel. The wait was comfortable and not unbearably long. My car was clean when I picked it up. I was treated like a friend when I left - everyone said goodbye, especially the service manager.

Rebecca

Mar 23, 2014

I am a single female, and I was made to feel extremely comfortable during the whole process. Everything was as smooth as it could absolutely be.

Corey

Mar 21, 2014

Spoke on phone with Kim Vu- very clear and upfront about vehicle availability and price. Everything was straightforward as it should be.

Enrique

Mar 20, 2014

Kim Vu treated me with excellent service. She was very friendly, courteous and respectful. From the moment I started communicating with her till now, she has been exceptional. The facility at Fred Haas is very clean and all employees are nice and friendly.

Lacria

Mar 17, 2014

Rick Osborne was very communicative, respectful and attentive. I appreciated having him as my service representative. Rick also put me into a 2014 Pathfinder to drive while I waited for my 2013 Pathfinder to be completed.

Yolanda

Mar 15, 2014

Brought car for oil change..the guy Greg was awesome he checked on me while my first guy was at lunch..but I cant remember the guy name that started the process he ordered me a new backseat armrest.look and see if his name is on paperwork..He was very polite when I came in till I got car back..the checkout ladies alwsys friendly. .car was washed AND vacuum. .I went out on lot to look around and ANTONIO one ofthe salesmen thought I was looking to Buy...I told him ohh no I already bought from yall he said well THANKS ALOT.we talked about other Nissan Altimas and he answered my questions well...hes a thumbs up too...Over all I like the facility..

Williams

Mar 14, 2014

The staff was very nice and helpful, both service advisors rick and Jim, as well as the porter who drove me home, Reinaldo Fuentes.

Guy

Mar 14, 2014

Kim Vu and Linden were very courteous, friendly, and helpful.Kim was convincing that I had a good deal. And it was fast as compared to many other dealerships. I drove away a happy buyer.

Crystal

Mar 14, 2014

We came in for an oil change and was told it would be about an hour. I was a little frustrated because I came with my 4 children, husband and mother and didn't want to be in there that long. I think the service tech caught onto to it and had our van done in less than an hour.

Bobby

Mar 12, 2014

The atmosphere was very comfortable without high pressure tactics. Everyone was professional, courteous and downright hospitable. Felt like I was one of the family, so to speak, not just another number that walks though the doors to make a purchase. Thank you.

Patricia Ann

Mar 9, 2014

the staff is genuinely concerned and very caring. i normally take my vehicle to another dealership and unfortunately they did not handle a situation appropriately and your staff fixed it appropriately.

Michael

Mar 8, 2014

I came to Fred Haas because of a diffirent Nissan dealership experience that I am very dissatisified with. I like that your advisors were very understanding when I came to your dealershp initially as I was irate with the above. They were very understanding and listended to my problem. I like that your repair shop was very clean which, I presume, for a technician is a great work place and a happy work place. I also like your computer work statations with free wi-fi. I only gave your dealership an "8" because I want to see if this is consistant or if it going to be like the Nissan dealer that I left after a thirteen year relationship that was ruined by the new management even after two unresolved complaints. I will be back to Fred Haas Nissan!

Priscilla

Mar 7, 2014

The staff was honest. We negotiated a deal over the phone and they stuck to it when we arrived. There was no additional haggling and they had paperwork ready to go.

George

Mar 5, 2014

I liked the fact that my salesman was always professional. Lyndon was great. He was very knowledgeable. If all salesman were like Lyndon, the buying experience would be great.

Nichole

Mar 3, 2014

Everything was smooth, didn't have any issues, and got a better deal than expected. My dealer was very nice with me and got me into a good car.

Cynthia

Mar 2, 2014

I've purchased many cars in my lifetime and the staff at the Fred Haas Nissan, Tomball, Texas are by far the most professional I've had the pleasure to work with.

James

Feb 28, 2014

I was greeted quickly, escorted to the coffee, and got out of there quicker than I anticipated. The cashier was very patient with me as fumbled around looking for my coupon, and when I couldn't find it, allowed me to email it to her from my phone and get my discount. My car was clean and ready to go.It wasn't busy in the shop so a few techs attacked my car as a team. One, while inspecting my tires, even picked a few rocks out of the tread. I'm not easy to impress, but they manage to do so.Everyone was very respectful of my business. Thank you.

Misty

Feb 28, 2014

I liked the fact I had a great salesman (Stephen Clary) that worked with me, and took his time, and made my car experience entertaining. Everyone their made sure I was comfortable and did everything possible for me. They even let me take my future car home for the weekend to test drive. I bought my murano last year from them traded it in this year for a pathfinder. I love it! Definitely will be back in the next year or two to get another one!

Larry

Feb 27, 2014

Your service department is second to none. The gentlemen who took care of me was excellent. Sorry I don't know his name so I could commend him by name.

Keith

Feb 26, 2014

Relaxed and clean environment, knowledgeable and helpful staff. Very good explanation of the service that is recommended without being pushy.

Lakisha

Feb 26, 2014

Fast service and friendly staff. Liked the glass window, I could see the mechanics working on my car. They looked like they enjoyed their job

Jessica

Feb 26, 2014

The gentleman that helped let me know exactly how long it would be and he was right. He was very nice and had great customer service skills

Ryan

Feb 26, 2014

Go It's a great service. They take care of you and your car really well. Don't ever have to worry about screw ups with Fred hass.

Paula

Feb 25, 2014

I went in for my 7500 mile check-up and an oil change. I made an appointment and was treated very promptly and courteous. I was expecting to be there a while but my work was finished before I was ready to go!

Jenna

Feb 25, 2014

Rick was very attentive and made sure we were always informed with what was going on. We really appreciated that.

Roy

Feb 21, 2014

The specific information from price to parts, how long it will take to finish the job, & the fact that the parts are always in stock

amiesen

Feb 21, 2014

My car is an '09 Camry Hybrid. I follow all Toyota's recommendations for servicing. This is the cleanest, most well-run service center I've ever been inside. There service reps are obviously trained in customer communication - they greet you when you come in, give you a realistic time for service work, and are really prompt at calling when your car is ready. I'm fortunate this service center is close to my house, because I'm spoiled by the quality of service I get there.

Lisa

Feb 20, 2014

The visit was very simple, I didn't feel the salesman was pushy at all, which is wonderful because the other dealership I had visited that day was horrible. Oh and the hot chocolate is delicious

Penny

Feb 20, 2014

My experience at Fred Haas Nissan was very good. The people are professional. They kept me up to date on what was happening with my car. They also let me know what needs to be done.

Cheryl

Feb 19, 2014

Service advisors were friendly, prompt & professional. All information regarding my repairs needed were disclosed in writing and were upfront. The shuttle drivers that dropped and picked me up were also very friendly and professional.

Brittney

Feb 16, 2014

The service was a lot quicker than I expected. Staff was great. Nice. Did not feel pressured out of my pockets.

Daniel

Feb 15, 2014

Everyone there esecially the saleman treated me with much respect. They were all very clear on all specifics of the sale, & reached out to help me in any way. This was much appreciated.

Lori

Feb 14, 2014

Malek did everything in his power to make sure I ended up in the car I really wanted and one that fit my family's needs. He did this getting me in and out as quickly as possible so that I didn't have to sit for hours - wonderful experience. Thank you!!

Benjamin

Feb 14, 2014

Very friendly experience as soon as I walked up. Door held open, & shown where my salesman was. Very friendly, clean place, organized & never felt rushed or unappreciated. Peter was a good salesman & Rene was terrific in financing.

Cheryl

Feb 13, 2014

# 1 Thankyou for all or your help. It was great not to pressured into buying a car.Your staff listen what I needed and in turn I found it..So very happy.

Maria

Feb 7, 2014

What I enjoyed the most was not feeling pressured to purchase. Reza was very helpful and made it a pleasant buying experience.

Nicole

Feb 7, 2014

The service men were very nice and accommodating. It was a good experience, especially since I had my two year old with me. They made sure we were taken care of. I will be coming back for all further oil changes.

Miluse

Feb 4, 2014

Everyone I dealt with was friendly and helpful. My problem wascorrected promptly and the car was washed and vacuumed ( I wasn't expecting that).Good experience over all.

Larry

Feb 3, 2014

Sales person was honest and friendly. Worked out a great deal on the vehicle purchased. Really enjoyed the whole buying experience.

Guadalupe

Feb 3, 2014

Kyle and Pter and Rene were so nice and helpful wth are 2014 Nissian Pathfinder SL. Excellent in Customer Service!!! :0)

Kelly

Feb 3, 2014

Communication and customer service was excellent. From the receptionist, to sales, to finance, everyone was attentive to my needs. Extremely friendly and knowledgeable. My needs were met at every turn.

Amanda

Feb 1, 2014

Peter replied to my online inquiry on the Muranos and Rogues. He provided pricing, and answered my questions even before I went in to the dealership. When I was there, he answered more questions, listened to what I needed in a car (I'm a Realtor and Property Manager), and provided a stress free environment. This was the first time to purchase a car on my own, and I had a good experience.

Kelly

Jan 31, 2014

Salesman Jose "Nacho" Lopez went above and beyond. Sales Manager, Kyle, made sure to stop by and speak with me each time I was in the dealership, even acknowledging me by name.

Peter

Jan 30, 2014

Your salesman Chris Jones treated us like family. Your Finance Manager Rene Gonzalez was even Better. You have an awesome group of people working there. After all, I'm 68 years old, and this was not my first car that we bought.

Alexis

Jan 29, 2014

The staff was extremely nice and helpful. The salesman, Malek Panahi, helped me find the car that was right for me and was very attentive to what I wanted in a vehicle. This was my first car purchase and it was fantastic. I will definitely recommend the Fred Haas Nissan dealership in Tomball, TX to anyone looking for a car.

Vanessa

Jan 29, 2014

I was able to get a ride home and back to pick the car up. Drew was very nice in greeting me and keeping me up to date on the car. Great customer service!

Cheryl

Jan 28, 2014

Employees were courteous and professional. You kept your promise to be in and out in 45 minutes. Your lounge was very comfortable for the wait.

Gloria

Jan 28, 2014

Kim Vu and Rene Gonzales were helpful, very accommodating and extremely knowledgable and friendly. They understood what I wanted and went out of their way to get it for me.

Beth

Jan 28, 2014

Service advisor met me at the door to collect my key and find out what the issue was. Car was promptly taken back for the oil change portion of the service I was there for. Everyone is very friendly at the dealership; dealership is clean and well-kept.

Judith

Jan 28, 2014

Mr. Collins was very attentive to my vehicle needs and completing my purchase. I can always count on any Fred Haas dealership to take care of my vehicle needs which is why I keep returning.

Michael

Jan 24, 2014

Well I looked online as to what the problem could be and Drew took it serious which was a part of the problem and being a woman it felt good that he listened!

Charles

Jan 22, 2014

I had my 350Z detailed. It was not done in a hurry and yet was ready to be picked up in a pleasantly surprising window of time.

Rhonda

Jan 21, 2014

Malek Panahi made it so simple. Truly a pleasure buying my car. He made things very simple and worry free. I will always buy from Malek.

Belen

Jan 20, 2014

I like the fast of the service, very nice people. You are assisted immediately when you arrive to the place receiving a good service and can wait comfortably.

Todd

Jan 19, 2014

They found an outstanding recall on my vehicle and notified me. They also found that I had prepaid oil changes I didn't know about and saved me the money of paying for an oil change. They went the extra mile to make sure everything went well and my vehicle was in perfect condition when I left. They staff was very friendly and polite. Overall a great experience.

Sandra

Jan 12, 2014

I felt you wanted my business. You were nice and also you told me approximately how long it was going to take. Time was actually shorter.

Oscar

Jan 10, 2014

Staff is friendly. They listen to you describing the problem and are willing to take a drive with you to try and understand the problem.

Shirley

Jan 10, 2014

Taking time to answer questions, no sales pressure, finding exact car with options we wanted, big dealership, nice service dept., employees that actually owned Nissan vehicles, knowable staff, willingness to negotiate, great product.

Erica

Jan 9, 2014

It was pleasant. My husband and I knew what we was looking for and was deciding between two vehicles in regards toward a outcome of a purchase. Chris was awesome! He was up for the challenge considering that we told him that we was a 15 yr Toyota family & our daughter wanted something different. He accommodated her needs toward what she was looking for.

Phillip

Jan 9, 2014

Salesperson was great to deal with, and was very low pressure. I enjoyed the experience, and will definitely refer friends to her in the future.

Christian

Jan 8, 2014

Drew (Service Rep) was excellent! Good communicator. Attentive to my information and understood my car's symptoms. Help me think through the findings of the technician. Worked with me to help me maximize benefit from my investment. Good proactive communication. Good advice.

Mandy

Jan 2, 2014

My service guy said my oil change would be an hour, there were 5 cars in front of mine but then he had me out of there in about 45 mins, if that! Great service!!!

Wayne

Dec 31, 2013

My Sales person Peter was very knowledgable and handled the process professionally. He listened to my needs and did not promise anything that the dealership could not do just to keep me coming back. Excellent job by management and finance also as always Fred Hass is first class.

Melissa

Dec 30, 2013

My Car Salesman was very knowledgeable and helped me every step of the way, considering this was my first purchase of a vehicle! He was so helpful in placing me in the perfect car for me!

Michael

Dec 29, 2013

The vehicle was taken to be repaired when we couldn't get it to start. When it got to the dealer the vehicle could/would start and the problem with it could not be replicated. We were not charged any kind of service diagnostic fee since there was no problem. Don't know if you would say we liked that experience but we SURE DO APPRECIATE that kind of experience.

Creighton

Dec 27, 2013

Sale person paid attention to details. Finance person was very open in explaining the details of financing. I left the dealership feeling that there was a win-win situation.

Dennis

Dec 24, 2013

Rick Osborne was very helpful. He tried to get things done so I wouldn't have to pay for the same labor again later. Job well done.

vihoward

Dec 24, 2013

I really never write reviews but I have to give credit when credit is due. I have taken my car here twice and have had nothing but great customer service. I never feel like they are over charging and Rick was very imformative and kept me in the loop with my car. He was very friendly and professional. The last time I bought my car in it was for an oil change and the manager (not sure of his name) was also extremely friendly. I was very pleased and satisfied with everyone in the service dept. Thank you!!!Vivian Howard

Cedric

Dec 22, 2013

Love the way we can 'watch' while they service our vehicles... they are ALWAYS prompt and efficient. Seldom do they try to 'add on' work. I trust em!!

Marlene

Dec 19, 2013

It was much better than Sept visit. Service rep spent some time reviewing details and the service was performed on time. Sept 2013 visit was a total disaster. I considered getting the service done elsewhere this time, even though it is 'free' at Fred Haas. To say it was horrible in Sept is being nice.

Montie

Dec 17, 2013

We purchased a new car in October of 2012 for our daughter. We like the fact that she can bring it in for the scheduled maintenance on her own and not worry about if someone will try to sell her something given the scheduled maintenance is included for 2 years

Reginald

Dec 15, 2013

Work was done promptly and correctly. Vehicle was ready when promised. Will continue to use this dealership for service in the future. Keep up the great work!

Russell

Dec 14, 2013

Drew's personable service made such an experience as getting your car fixed out of the ordinary. In other words, he went out of his way to make it a more delightful experience. His sincerity and open communication was an exceptional display of what customer service should look like.

Matthew

Dec 13, 2013

On outstanding experience, I worked with Drew as my service manager, we bought our truck before we moved here so had never been to the dealership before. When the truck was towed in Drew met me outside and treated me like the president of the company. Not only did we fix the problem but alerted me to additional recall issues that could be taken care of at the same time. When I alerted Drew to my time constraints, he kept an eye on the clock and when the part did not get delivered in time made sure I was out the door in a loaner vehicle on time. He was equally on the ball with a follow up call at closing and when the work was completed the following day. Then Drew came through and called me 2 min after leaving the dealership to let me know I had left a couple of my kids items in the loaner vehicle. Great experience Hass Nissan Service Dept. is our garage from now on! (Your waiting room wifi, snacks, coffee and window to see the garage were great!)

Anh

Dec 11, 2013

Process was quick only took a couple of hours, I didn't have to spend an entire day at the dealership. Everyone was willing to work together to achieve the same goal customer satisfaction.

Joanne

Dec 9, 2013

Although Peter was pretty busy with a lot of clients that day, he did a great job during the sales experience. He did a great job in accomodating us as much as possible and answered any questions that we may have. He is also prompt in answering questions over phone or email. The other sales personnel were also very courteous and helpful.

Josephine

Dec 5, 2013

Everyone made me feel comfortable in buying a vehicle and helped me with my needs and not judged because of my type of credit or situation I was in. I came from Fred Hass Toyota being upset and dissapointed with them thinking I was not going to get a vehicle anywhere and Fred Haas Nissan turned it all around. I am so happy and pleased with them and I will definately recommend them for anyone looking to buy a vehicle.

Robin

Dec 5, 2013

My sales person Reza, time it took to complete the transaction, price, personal attention of the GM, overall friendliness, and not leaving with the feeling of being "took". I personally despise the car buying experience, and was quite surprised by the ease of this deal.

Cedric

Dec 5, 2013

Very nice and clean facility! Comfortable. We dropped our Toyota Tundra off for service and front end brakes. Left it overnight. There was some 'miscommunication'... No major issue tho.

Kenneth

Dec 4, 2013

Salesman greeted us and he listened to what I wanted and treated us with the utmost respect and took the time to explain how to use our new car

Kenneth

Dec 3, 2013

The service and compassion from my salesman Kerry Smith was awesome. Kerry Smith is a very good salesman, he made me feel like he was selling me a car not trying to hustle me. I recommend yall keeping him around and maybe a raise. very generous man!!!

Alva

Nov 30, 2013

The service advisor was professional. He was pleasant and calming. I purchased a service maintenance agreement with another Nissan dealer and was told it was with Nissan but found out that it was not. The service advisor was apologetic for the other dealer. Even though I had to pay for the service with Fred haas I will return for any other service needs.

Gwendolyn

Nov 29, 2013

I knew what I was looking for when I came to the dealership to purchase and I left with exactly what I wanted for the best possible price I could hope for, and with great service.

Todd

Nov 28, 2013

Peter was fantastic. Easy going and did whatever was needed. He is the best I have dealt with in a dealership for over 10 years.

Karen

Nov 27, 2013

They were prepared for my transaction since I had already been in communication with them. They were responsive to what I wanted and explained the ins and outs of the car.

Carlos

Nov 23, 2013

professional, timely, explain in details what happened and future repairs the facilities are clean and accommodating for longer waits dealership staff provides detailed informative reports and do a great job job in following up website is helpful and easy to navigate truly enjoy the discounts sent by email

Tara

Nov 21, 2013

Everyone was more than helpful!!!! Had a bad experience at a different dealership and came to fred haas nissan and it felt like I've been dealing with them forever keep up the GREAT SERVICE!!!!!

Christopher

Nov 21, 2013

Your service people were top notch...I want to specoially send my thanks your service rep Rick who was nothing but helpful in getting me taken care of and even going so far as to stay a little late to ensure I was tended to.

Stephanice

Nov 18, 2013

When I first walked in, I was greeted by Malek. I believe that first impressions are lasting impressions. The first day it was not the day I brought the car, but he took the time to talk to me and see what best would fit my budget and not waste his time as well as mine. I visited four different car dealerships that day and left three of them because I was there for over 30 minutes and nobody took the time to acknowledge that I was even standing in the room. I thought I was dressed pretty well so I did not understand the delay in them approaching me. In fact, some on them were sitting at their desk on their cell phones. Now they could have been talking to a customer, but a simple, "give us a minute, someone will be right with you". Goes a long way. I am in the business of customer service as well and I always say that you never know when you may see a face again so always first impressions are lasting ones. Malek gave a excellent first impression which made me come back four days later to purchase the car. I felt like I did not just buy a car, but met a new friend as well.

Emily

Nov 18, 2013

I always receive great customer experience, if any additional maintenance is needed I'm given a full explanation of what and why before anything is done. My services are usually done in a timely manner and if something is running behind I'm usually informed of the delay.

David

Nov 17, 2013

I liked that Nacho was able to step up and get done in a professional manner, something that some of the other salesman were not able to do. I bought a car, I'm happy with my purchase and I feel like both the dealership and I are happy in the end. Thank you Nacho.

Yolanda

Nov 17, 2013

Being greeted as soon as u pull up at expresss lube..clean showroom and waiting area. .plenty of coffee.the courtesy tech explain to me what all was done and I didn't wait too long.maybe hour.I got oil change and tires rotated and cup console in back seat had a small issue but was fixed.

Elizabeth

Nov 14, 2013

The staff was very friendly and did everything they could to make my experience good. After having to get my battery replaced, they went ahead and the car wash and even vacuumed my floorboards for me. This was such a nice surprise, it made my day!

David

Nov 12, 2013

Made an appointment for my day off and was able to plan around it to get all my errands done in the same day. They were prompt and I was out of there quickly. Thank you!

Joshua

Nov 11, 2013

all employees that i interacted have phenominal attitudes and were greatful for my request with the service required for my vehicle. my first experience with a nissan dealership will NEVER BE FORGOTTEN! THANK YOU FRED HAAS NISSAN(tomball pkwy location)!!!!!

Elliott

Nov 8, 2013

Our internet sales rep, Kerry Smith, was fantastic. His first email response to my quote request not only included MSRP & his offer, but a breakdown of dealer add-ons, discounts/rebates, and final drive-away price. I wish all dealerships did this, but Kerry was the first I've ever encountered in my many internet dealings. He also spent several hours with my wife test driving, showing her the vehicle, etc. He's a great asset to your organization!

Nicole

Nov 7, 2013

The service dept personnel at the Tomball location were so friendly, they were great at keeping me updated on my car when it was in the shop.

Tonia

Nov 7, 2013

Rick Osborne keeps you informed on the wait process, answers any questions the customer might have & has the best face, attitude in representing the dealership service department. He is always polite and courteous. Very professional with his customer service skills. A+++

Cherrie

Nov 7, 2013

I enjoyed the friendly hospitality, my car was thoroughly checked out. It was just a great experience, and I did not have to wait all day.

Stephen

Nov 6, 2013

easy to deal with, kept me up to date with my service, and very nice employees. From drop off to pick up, easy easy easy.

Johnnie

Nov 6, 2013

Great - no bait & switch. The deal was what the deal was. Great service - was in and out in a new Nissan Frontier 4x4. great experience with Internet Sales on a Saturday afternoon.

Sreenivasakuma

Oct 21, 2013

1. Less time to complete the service2. Good hospitality in the dealership, as well as dropping and picking me from office3. Prompt call from the service manager to me once the car is ready is after the service4. Good suggestions on when my next service schedule should be, based on my current schedule

Joseph

Oct 16, 2013

I have only gone to Fred Haas for all my service needs. This visit took a lot longer than normal & people were not as personable. Still a pleasant experience despite the delays.

Isaac

Oct 16, 2013

My experience was excellent. I requested a price quote for a 2014 Pathfinder and I was promptly responded to by Kim Vu. I set an appointment to view the vehicle and Kim was exptremely helpful and pleasant. I came to purchase the vehicle during my lunch break and Kim ensured that the process went smoothly and quickly. It was truly the best vehicle experience I have ever had.

IsaacD

Oct 15, 2013

Kim Vu is very attentive, caring, and quite pleasant to work with. I really enjoyed my experience as she is very knowledgable about her vehicles and what consumers are looking for in their respective vehicle purchases. She knew that I was in a great hurry to get back to work and she took care to get my vehicle purchase processed as quickly and as seemlessly as possible while maintaining the highest level of customer service quality. She is an excellent professional sales person and I hope to be able to work with her again in the future.

Roy

Oct 12, 2013

Excellent customer Service from Danny in Sales, Rene finance, will in parts dept, Jim in Service dept. & Kyle Sales MGR for calling me back to help me with my questions

Cathy

Oct 9, 2013

I was able to make an appointment and drop off the car easily. The person that called to give me pricing on the required services made sure I had a pen and paper and then explained everything in an understandable manner. Reasonable pricing!

Henry

Oct 5, 2013

Excellent selection,nice atmosphere and Zip Jan was the best salesman we have encountered while car shopping, he was informative,patient, eager to answer our questions and address our concerns. Your dealership was positively a pleasure to visit. No high pressure sales...very nice!

Ginger

Oct 1, 2013

Very friendly sales person. Helped us a lot. knew a lot about the vehicle we were wanting to buy and he explained in detail all about the car.

David

Sep 26, 2013

I came in to get an oil change and ask about an enhancement to my truck and got a good answer with what I needed to have done. Everyone was helpful and friendly.

666ihatethisplace

Sep 7, 2013

First off let me say that all vehicles are such sensitive and highly important pieces of transportation but they're also more than that, they can be the barrier between life and death so it's the utmost importance that we can feel motivated, encouraged and prioritize the needs of our vehicles while maintaining safe driving etiquette. When I went to this dealership for service on my Versa, I left feeling proud to be a Nissan driver and I feel safe because they inspected my car for free and gave it a wash for free too all with Godspeed. It's those feelings that carry on with you on the road and it makes a difference most people don't think about. If I think anything whatsoever is wrong with my car then I also know I have a wonderful dealership to take it too for service without having to worry about some other problem showing up under the radar. By taking care of your car, you're taking care of your life and the lives of others around you. They're prices also helped me feel more inclined to visiting there more. Fred Haas Nissan, THANK YOU for outstanding service.

Atomic83

Aug 28, 2013

I purchased a used Chevrolet Colorado at Fred Haas Nissan. I had great experience dealing with Nacho Lopez, he was very friendly and did not try to pressure me. I did have to haggle to get the price where I wanted with my trade-in, but that is expected. I thought I had an issue with my AC a few weeks after I had the truck. I took it in and they were happy to look at it for free even though it did not come with any kind of warranty. It turned out, it was something I was doing wrong, and nothing was wrong with the truck. I would give them my business again if the time comes.

RickyGBell

Aug 3, 2013

I called for info on a 7500 mile factory level one service for my new Versa. I was told it was 59.99 plus tax and I made an appointment for today, It cost me 68.54 plus tax. I was told it would take about 45-1 hour to do. I arrived about 7:40 am and it took 3 hours and I had an appointment for 8 am Saturday Aug. 3, 2013. The service was supposed to have a tire rotation, but I couldn't tell if it was done. It wasn't marked as done on my paperwork. They washed my car for free, Whoo Hoo. They vacuumed my car, but a piece of trash that was on the floor, was just set up on my front seat and left there. My service adviser Michael was very nice, polite and knowledgeable. No one came out in the 3 hour period and gave me an update. I bought this car from Fred Haas in April 2013 and this was my first visit to their service department. Wow, I just wonder how people coming in for service work are treated if they bought their car at another dealer. I've made 3 payments and have a long time to go. Will it always be like this? rickygbellatsbcglobal.net Invoice #29974,

Mammad A

Jul 18, 2013

I did my research on cars.com and came here to look at the car. I loved the car and was pleasantly surprised when Danny agreed to sweeten the deal by giving me four new tires and buffing the head lights. The buying process was smooth -thanks to Danny, my salesman and Rene from financing- and took about two hours. However, I have a different opinion of the service department. Carelessness, is the word I would use! When my car was returned to me there was greesey smudges on all the wheels. Furthermore, the buffing agent that was used had over sprayed on the corner panels and windshield. The drivers side floor mat and the steering wheel also had the stuff on them. The job was done poorly. They could have prepped it to avoid buffing out some paint and getting the buffing material into the cracks. CARELESSNESS. I do however, have to mention that Marc from service department was very enthusiastic to make things right. I hope this was helpful.

shams1962

Jul 18, 2013

sales person name kerry smith is friendly n soft spoken guy try his all efforts to satified us n he try to make the deal in a way we like thanks to kerry smith

AJ&Katie

Jul 12, 2013

My wife and I bought two Jukes from this dealership. Easy to work with and we got two great deals! Love our new cars and the entire experience was soooo easy and comfortable. Thank you guys.

Gjhoutx

Jul 8, 2013

I had a great experience at this dealership. I highly recommend you work Kyle Barkley in internet sales. I would try to contact him through their website and setup an appointment with him instead of just dropping in.Kyle was able to give my wife and I a test drive of a couple models, answer our questions, and show us some features of the cars. He did so in a very low pressure way.I was looking at Honda, Toyota and Nissan, over a few week period. During this time Kyle was always very responsive to my emails and txt message questions. If I didn't ask a question for a few days, he'd just leave me a txt or email checking on me.When I started to get really serious about the Nissan, and it came time to negotiate, it took some work but I feel we came to deal that both the dealership and I were happy with. I did use the 'Plan D' option, so there wasn't a lot of wiggle room (google it if you don't know what I'm talking about / find out if you apply). Also, this dealership offered me $500 more for my trade-in than the next highest dealership, and this was without me having to push. When it came time to sit down with the finance person, I was worried about all the stories you read about how the deal you thought you made all of a sudden changes, but those fears turned out to be unfounded. They did try to sell me on an extended warranty (I passed but might get it later). What was really impressive was they'd told me a ballpark rate to expect (going through Nissan financing). But in the end, without me having to even ask, they came in a lot lower than what I was expecting.I encourage anyone to shop around; that's part of how you get a good deal, but I would recommend to anyone (friends and family included) that they start and end at this dealership.

SiddharthReddy

Jun 30, 2013

I was buying my first car and wanted my car to be amazing. Farzad made the process of purchasing my car an amazing one. He gave me a great quote and helped me pick the right car. He also helped me pick the right finance package and Rene guided me with the best finance options available. I now drive a Nissan Altima SL and I love it thanks to Fred Haas Nissan. Thanks Farzad for helping me buy this amazing car.

unhappy

Jun 6, 2013

Called to check if a car was still available. Was told that indeed the car was still for sale. He even checked listing number and price. 15 minutes later I drove to the dealer where I was told that the car got sold two days ago. They are either very unorganized or they just try to get you to come to the dealership and sell you a more expensive car. If they cannot be honest about their inventory how can they be trusted about the cars they sell? Just stay away from this car dealership.

Tomozey81

Jun 5, 2013

Kerry helped me get the truck I wanted and a fair price . He didnt give up on me when I lost hope . They all helped me out when everyone could not . Will buy again and please if you looking for a new car or used car see Kerry smith . He will work hard for you to get you in a nice car .. Going to fred haas nissan was the best thing I ever did, they treated me with respect and not pushy but encouraging to keep hope ..

MoGar

Jun 1, 2013

I saw a 2012 Jeep Compass on CarGurus.com that really interested me, so I emailed Fred Haas Nissan an inquiry about it. Kerry Smith responded to my email and immediately reserved an appointment for me on the date and time I asked. Being overseas at the time, I expected customer service to be a bit tough since the only way of communicating was by email. However, Kerry assisted me best he could and answered my questions about the vehicle honestly. When I returned to Texas, the first thing I did was check out the Jeep. It was exactly as described!! Rene Gonzalas helped me with the financing and offered me a great deal with a loan package through Fred Haas Nissan. I am very happy with my purchase and cannot thank Kerry and Rene enough for assisting me with the best costumer service. Definitely recommend this dealership, specifically Kerry Smith and Rene Gonzalas. Thanks guys!!

RoyNguyen

Apr 22, 2013

I had been in the market for a NIssan 370Z for a few months, talking to several dealerships, many of which used the stereotypical car sales games and tactics. I came to Fred Haas because they were very upfront. I live in Corpus Christi and David actually worked with me over email before I made the long drive to see the car. From my experience, working with a car salesman over the phone or email is nearly impossible, but David answered all of the questions I had and made me feel comfortable enough to make the 3 hour drive to purchase the car. They gave me a great price upfront on the car I wanted. Rene took care of the financials and gave me some great offers. He showed me all of my options and explained additional services to me thoroughly. Also at the end of my purchase, I had some issues with my rental car return and David went clear out of his way to help me. Overall great experience! If you're lucky enough to find a car you like at Fred Hass Nissan, go and buy it from there.

kendallfunk

Feb 28, 2013

This was my first experience purchasing a car. As a young female, I was a bit intimated and worried that a salesperson would not give me the best deal that I could possibly receive. Kerry Smith was EXCELLENT to work with. He answered all of my questions with great confidence and reassured me when I was uncertain about something. Rather than trying to convince me to buy a more expensive car, Kerry showed me many cars that he thought would be a good fit for my needs. He was very patient with my mother and I, even though we were at the dealership for over 6 hours, and I very much appreciated that. I had a wonderful experience and I am very happy with my new car. Thanks Kerry!

MGMHorn

Feb 27, 2013

I dealt with a number of dealerships before coming to Fred Haas Nissan. Based on the recent experiences with other dealerships, I was expecting to get the run around and was expecting to leave without a car. This was not the case at Fred Haas Nissan. I was professionally greated and curtiously helped. The salesperson showed me the car I was looking for and sold it to me at the price I wanted to pay. He did not waste my time. Based on this experience, I will recommend this dealership and David Shaw to my freinds.

mirianm

Feb 24, 2013

I have bought cars from several different dealerships and when I walked into Fred Hass nissan I thought for sure it was going to be a long process of back and forth negotiations making the process a long tiring one but to my surprise Nacho Lopez the nicest most respectful salesperson I have ever had the pleasure to work with had no problem bringing the sales manager Mike Ryan to speak to me directly the negotiation was smooth wich was so different from what I was use to this is really a dealeship with nothing to hide even the finance manager Rene Gonzales went through all the numbers with me allowing me plenty of time for me to go through them not rushing me I was so happy with the whole experience I brought my sister and she bought a car too Fred Hass Nissan is now the only dealership i will buy from

Mistydawn91

Feb 19, 2013

I was in the market for looking for a new car, and my boyfriend said get an Import. He used to always get his Altima serviced here, and always told me how great they were, so I decided to check it out myself. I had the best salesman ever! It was rainy and nasty outside but he went up and beyond to get the car, and to get it in my price range. I've financed 4 cars in the past 4 years, and this is by far the best experience I have ever had car shopping! I am definately going to recommend it to everyone I know!

ansheild1

Feb 8, 2013

The two people I dealt with during my buying experience were AMAZING! Mr. Avalos is very knowledgeable about the cars they sale and he seemed to take a genuine interest in trying to help me get a good deal... My luck at other dealerships before Fred Hass Nissan hadn't been the best, I had gone through everything from being totally ignored, to closing a deal only to back out at the last minute because they tried to get me into a car that I didn't want. I was pretty fed up by the time I made it over to Mr. Avalos, and he totally put me at ease! He took the time to figure out what I was looking for and really seemed to take an genuine interest in finding a car that would benefit my needs... The rest is history and Mr. Avalos helped me find the PERFECT car for me! I will be sending everyone I know who is looking for a new vehicle over to Mr. Avalos and Fred Hass Nissan! Thank ya'll so much for taking care of me!

cmorgan1

Jan 31, 2013

Malek was very informative about the vehicle and very pleasant to work wtih during the negotiations. My husband and I came in together and my husband loves to haggle and get the best price he can for whatever he is buying. Malek had a great attitude about the negotiation process and dealing with my husband.

CrysM424

Jan 30, 2013

What a great car buying experience I had at Fred Haas Nissan! Loved all the patient people I worked with. Went in to possibly buying a 2012 & drove out with a 2013!

nomabienek

Jan 30, 2013

I went ti fred haas nissan after another car lot tried to put me in a totally different car after i signed the paper work. Then when i told them it was not my car they were extremely rude! they didnt even try to fix it just wanted me to take their car. I went just to look at fred haas cuz the manager mike said they could get me in a car today no matter what the other dealership told me. I went they had the exact same car i wanted! I test drove it with my salesman mike houston who was very nice n understanding that i wasnt as trusting now. They got me my car called the bank took care of everything! They were so nice i couldnt believe how good i was treated there. They were making me laugh even at jokes. they made me feel so at home there. They got me zero down on my new 2011 dodge avenger n also 50 dollars cheaper. Im still upset with the other dealership but if it wasnt for them i would have never gone to fred haas because of the distance. But now thanks to fred haas nissan they made my first time car buying experience great fun relaxing n professional.

catbirdkandis

Jan 29, 2013

i've never bought a car where things went so quick & smooth! nacho was such a good & informative salesman. he let me choose my car

Villa11822

Jan 2, 2013

The experience was really great; the customer services was awesome; Tez Adham did a good job; he walked us through with good details regarding our new Nissan; I will recommend this dealer and I would also recommend Tez Adham to family and friends.

willd0147

Dec 22, 2012

Very friendly and professional service from the moment we walked thru the door. Whole experience only took a couple of hours (from test drive to actual signing of paperwork).

Tim&Kathy

Dec 16, 2012

From the first time we met TEZ, 11/21/12, until we made our purchase on 12/15/12, he was always very courteous and answered all of our questions in a manner that was easy for us to understand. He was not a high pressure salesman, nor did he try to sell us something we did not want. He listened to us when we told him what type of vehicle we were looking for and then set out to find that vehicle for us.We had a family emergency on 11/22/12 and had to put our new car purchase on hold. That is why it took us so long to complete the deal. Tez was very helpful and willing to work with us as our time allowed. He didn't try to force us to fit his schedule, he was willing to work with ours. We appreciate his patience with us, and wish there were more new car salesmen like him.Rene was the Finance manager we worked with and he was also very helpful and patient with us. He answered all of our questions so that we understood the finance options and we were able to select the best option for us.All of the other employees we encountered were also very courteous and helpful.

Vincent2012

Dec 4, 2012

We have purchase 3 new cars in the last 3 months. 2 being at other dealerships in the area. This dealership is a step above the rest. I wish we would have found this team first! This will be the dealership we will be returning to when we buy our next vehicle. Wonderful sales man and the sales team were very patient for the pickie person I am. Test drove and then test drove again. They are detailed and awesome at respecting your time. They even have a play area for childern that was great and very clean. They made purchasing our Armada a pleasure. They were great at clarifying any questions we had after the purchase with paperwork. Also in answering questions about the vehicle after the purchase, Not to meantion teach you about all the buttons. They took time to program and walk you through the whole vehicle. Can't wait to do business with them again. If your looking for customer service and a great vehicle head to Fred haas Nissan. Great great dealership!

rebecca.h.zolman

Dec 3, 2012

My husband and I purchased a new Altima in July of 2012 from Richard Roser. LOVED that experience however, we went back to the dealership on Saturday Dec 1st and worked with Malek regarding the exchange program Nisaan was promoting. FIRST time my husband and I have ever left a dealership without talking about a deal. We were told that the finance people were too busy to talk to us about exchanging our vehicle for another and that the salesman would be in contact with us on Monday to tell us what they had come up with. Well here it is 6:00 Monday evening and no call! Doesn't surprise me my husband said that we wouldn't probably here back from them. I will not deal with them ever again for a vehicle. I have two years of free oil/tire rotation with them so I will have to go there for this, which is fine the service department has been outstanding! If there was no way for us to exchange thy should have told us this on Saturday, no harm as I am happy with my Altima, we just went in to see what might be possible. I ad previously been telling my co-workers to go to this dealership however after this experience that will be no more. Sure do wish our original car salesman had still been there as he was TREMENDOUS was sad to hear he was no longer with the dealership.Rebecca Zolman

lleal20

Dec 2, 2012

I made a few visits before making my final purchase and Tez was a pleasure to work with every time. I got exactly the car I wanted and would recommend Fred Haas Nissan to friends and family.

luialbrey

Nov 29, 2012

Mr. Adham, was very professional and helpful on working all the details of the sale.I will say that this has been one of the painless experience of car buying he keep it sample and to the point I will highly recommend him to family and friends for their next car purchased.Kind Regards!Luis Reyes

2010ram crewcab

Nov 23, 2012

My entire experience was above board, straight forward and honest. I really appreciated Casey's approach and personal input with the car buying experience. He was extremely helpful in getting me information on the used truck that I purchased. I would sayhe was the best salesman I have ever dealt with in buying a new or used car.Thanks again,Ken Kinard

PStokely

Nov 12, 2012

We went to inquire about trading in a Tahoe and walked out with a bargain on a new family vehicle. Casey Allison did a great job showing us our options, met our price range and made the entire process from trading in the old car, picking out a new one and financing very easy. There was no pressure and the relaxed atmosphere made it an enjoyable experience. Rene did a great job with the financing, it went very quick. Casey was also very accommodating and patient with our two little boys which made it easy for us to get papers signed and out the door quickly. I would definitely recommend heading over to check out the great deals and friendly service!

DavidV2

Nov 2, 2012

I purchased a used Nissan Truck from Fred Haas Nissan off Hwy 249 Tomball, Texas and could not be happier. Fred Haas Nissan is a great dealership with good people in all departments. You would do well to visit this dealership and seek out Casey Allison. He gives credit to the name professional sales person, and he delivers to the customer his attention and action. He is personable, kind, supportive, and persistent to help you. He will help you to get what you want and can afford. He is patient and will do his best to make your car or truck buying experience the best you have ever had. People make a difference and Casey is a special person that you will enjoy knowing. I would buy from him again in a heart beat. See Casey first before you go anywhere else. My relationship with Fred Haas Nissan has been great and I look forward to them servicing my recently purchased vehicle for years to come.

lazuls

Oct 21, 2012

Not the only we have received an excellent customer service from both Malek Panahi and tez Adham, but their team work impressed me the most, is a malek whose with no doubt very experience sales representative with no hesitation gave direction to Tez Adham, in between his time attending other customer, and Tez Adham is also a go-getter seem to be He is not only taking direction but also has initiation.Both of them are very personable and very customer oriented in delivering the sale.Both my wife and I are very satisfy.

Randall Press

Oct 21, 2012

I had previously call about 12 different dealers and the salesmen could not help me with my budget. I had explained to Fred Burmeister and, he LISTENED, a rare commodity in the auto business today. He put me on hold and came back with 3 minutes and told me he would be able to help with my budget in mind. He explained the auto he had to offer and I went down to see it on my way to work and shook hands on the deal and I came back 3 days later and closed the deal with the exat figure I was quoted. No nonsence, no problem, deal done and I was out the door.Thanks for listening and helping in a way anyone could understand and appriciate. I would definitely go back to Fred Haas and especially Fred Burmeister again when the time comes for a replacement or additional automobile. I highly recommend this salesman to anyone looking for help in the purchase of an automobile.

Koondar76

Oct 20, 2012

Very nice dealership,The sales person was very friendly, and listened to our needs, and was very helpful in showing us exactly what we wanted. We also were in and out pretty quick, I would definitely recommend this dealership, and sales person to a friend or family.

Daniellecbruce

Oct 17, 2012

I had previously went to Tom Peacock Nissan, and wasn't satisfied with the service and the atmosphere of the dealership. Regardless, I was still interested in purchasing a Nissan so I stopped by Fred Haas. I was extremely impressed with the costumer service. Everyone was so helpful!! One particular person that stood out above the rest was Casey Allison. Trading in my old car was the easiest part! The financial part was a little difficult because of past credit, but he continued to work with the different departments. He made sure I walked out with a car I was excited about, and most importantly could afford. He made the whole car buying experience flow as easy as possible. I'm very excited about my purchase, and no doubt, will continue to go to Fred Haas in the future!!

JessicaS1260

Oct 15, 2012

I just bought my first car this past week. Everyone at Fred Haas was AMAZING... especially my sales rep Casey Allison. My credit report isn't the best and I have no car credit in my history, so I thought for sure I would have to have a co-signer to buy my first car. Casey worked for at least 3 days with the financial department to help me buy my first car all on my own - no co-signer! He was so attentive and kept in touch with me throughout the entire process. I am now sporting a brand new Nissan Rogue! There is no way I could have gotten this car without Casey's help. He is one of a kind! THANK YOU CASEY!

JMorgan11654

Oct 15, 2012

I found buying a car from Fred Haas Nissan to be a surprisingly pleasureable experience. Our salesman was a young man named Casey Allison and he was extremely easy to work with on the purchase. He stuck to my price range and did everything he could to get me in the vehicle I wanted the most. I have already refered friends to go see Casey if they ever need a new or used car in the future.

john.breed.357

Oct 3, 2012

Many months after test driving a Nissan Armada (in early May), I continue to receive customer satisfaction surveys indicating the company (Nissan) believes we actually purchased a Nissan vehicle (which we did not). Neither this dealer, Nissan Customer Service nor the various survey companies has been able to explain why or stop this from happening. I strongly believe that 1) our personal identification data and the "fact" we drove and purchased an Armada has been disclosed erroneously to third parties without our permission, 2) somewhere within the Nissan database(s) resides the erroneous information driving these surveys and 3) disclosure of this information is not in compliance with industry standards to safeguard againstunauthorized accessand disclosure. As a result, I would not allow this dealership to copy my driver's license or insurance card - without the promise to return any an all copies to us upon conclusion of any test drives.

ravuf.u

Sep 27, 2012

I was very much confused to select a car. when i visited Fred haas Nissan i met Ali and Fred. They are very friendly and they are very helpful too and i brought Nissan Altima Coupe

Gloria.alma

Sep 17, 2012

I purchased a 2008 Honda CRV on 9/10/12. Fred B was the salesman that assisted with this purchase. This was by far the best experience I have had purchasing a vehicle. Fred was most courteous and professional. I will definitely be visiting Fred Haas Nissan for my next vehicle purchase in the next couple of months.

Oreo2012

Aug 23, 2012

We wanted to buy a new truck. We have owned 2 Nissan Frontiers. Have always like Nissan. We had just moved to area and there was a new Nissan dealership. We were met with a smile! Muhammad Ali was very pleasant and willing to show us whatever we wanted. He never rushed us. We found the truck very quickly. Negotiations was smooth and no hassles. Our finance person was very good also. Very knowledgeable and likable. No hard sell!!! I wish all financing personnel would take lessons from her. It was a very pleasant experience. We will be telling everyone about our time at Fred Haas Nissan. This dealership could give lessons to the Ford Dealershps!

slsimon

Aug 22, 2012

Kerry Smith and Rene Gonzales made my car purchase an exceptionally good experience. They displayed the qualities that are most important in customer service: genuine concern for the customer and attentiveness to detail to ensure satisfaction. Their willingness to answer all my questions and help me work through the process is truly commendable. Thanks Guys!

ckoewler

Aug 20, 2012

Mr. Ali and Mr. Gonzales were very friendly and personable. There was no pressure to make a purchase and they were willing to answer any questions I had about a new vehicle. I would recommend Fred Haas Nissan to anyone in the market for a new vehicle.

Sterling Kubecka

Aug 20, 2012

Mr. Mohammed Ali and Ms. Lori Yates were both the utmost professional's in every aspect of our deal. There was no high pressure, or word/paper games. Great people to do business with, all I can say is thank you.

Caro_nissan

Aug 18, 2012

I consider this my best experience in buying a new car. Friendly, warm, knowledgeable and caring staff answering all my questions and helping me choose the best options for me. The facility is amazing with all new cars in an AC enclosed room.

cbock1985

Aug 13, 2012

Bought my new car from here, this past weekend. Great experience.Casey Allison helped us... He was extremely helpful and patient. When trying to decide between 2 different cars/colors, he pulled our final 2 selections out of their parking spaces and parked them side by side. A smart, creative way to for us to compare and finalize our decision! Everyone was extremely friendly through the entire process... Great, comfortable facilities... (They're even open 9am-9pm everyday but Sunday!) Highly recommend this place.

proudversaowner

Aug 13, 2012

Fred B was so helpful and not pushy at all. The car I bought was having an issue with the Tire Pressure Sensor and he kept asking questions to the maintenance men until they realized it was not working and replaced it in ten minutes. He also helped resolve our request for new tires in a very diplomatic way that was still inexpensive for the dealership, but exactly what we asked. He was knowledgeable and kind.Rene was very funny and quite efficient at his job. Finance is generally such a hassle, but we were in and out of his office in twenty minutes. He told us some great stories all the while getting our paperwork through quickly and efficiently. Such a pleasure to work with.I absolutely love my Versa hatchback- I searched for 3 months for a good deal, and this was the best by far. Great price, low miles, and only a year old. The facility was immaculate as was my car when I received it. I would ABSOLUTELY do business here again. Thank you!

Alisha Y

Aug 13, 2012

I purchased a used Toyota Seqoia from Casey Allison at Fred Haas Nissan this weekend and his customer service was OUTSTANDING!! I live over an hour away from the dealership so a lot had to be handled over the phone before we wanted to drive that distance for a used vehicle. We started out working with Keith Ward over email and then when I came into the dealership to drive the vehicle, Casey took over for us. They made the entire process one fo the easiest car buying experiences that my husband and I have ever had. Our vehicle came with after market DVD players installed and we couldn't figure out how to make them operate. Casey could've easily not been worried about it because they are after market but he spent the time to get it working for us. We had our 2 yr old son with us as well and if you're a parent you understand that isn't always the best situation when talking business...Casey & Rene made him and us as parents feel at ease. We will definately send some referrals their way!

CASTA2478

Aug 6, 2012

I knew exactly what I wanted when I walked in & had a specific vehicle in mind that I inquired about online the day before. As soon as we walked in Casey met myself, my husband, & my kids with a friendly smile & handshake. I showed him the print out of the 2012 Nissan Aramada SL I wanted to see & he immediately went & brought it around for us to look at. Everything was fairly easy, I'd already test driven prior so there was no need for that & the vehicle was exactly what I wanted with a great number of rebates/incentives. We got the paperwork rolling & I believe we were out of there in about 2 hours. Casey was great through the whole process & handled the fact that we had 3 kids in tow with us very well, no matter how many hot chocolates they asked for or how many times my baby girl kept putting her snack puffs on the floor!Ami B.

PLOLL

Aug 1, 2012

RICHARD HAD EVERYTHING READY WHEN WE GOT THERE.FAST DEAL ONE OF THE EASEST DEALS IVE EVERY MADE .I RECOMEND EVERYONE GO SEE RICHARD HE WILL TAKE CARE OF YOU AND PUT YOU IN THE CAR YOU WANT AND WONT TRY TO PUSH EVERYTHING UNDER THE SUN ON YOU .THE GIRL IN THE FIANACE OFFICE WAS ALSO VERY QUICK,ACCURETE AND FRIENDLY .I WOULD BUY FROM FRED HAAS AGAIN .THANK YOU RICHARD FOR A GREAT CAR BUYING EXPERIANCE !!!!

Kd05soccer

Jul 31, 2012

As this was my first car buying experience, I feel fortunate to have come across Fred Haas Nissan, a dealership that made the process quite simple and efficient. Aside from one encounter that stereotyped the pushy car salesman, my experience was nothing but positive. There are few sales associates who can compare as a person and professional to Frankie. From meeting me in the parking lot during the middle of a thunderstorm to engaging in an hour of fellowship while waiting on paperwork from management, Frankie definitely made me feel like a unique customer and not a numbered 'sale'. The same can be said for Jessie, whom I dealt with in Frankie's absence. Overall, there are some really honest people at Fred Haas, the place is clean, the selection is solid, and the service department is quick and friendly. While I was quoted comparable competitive prices on my Sentra, I'm glad to have done my business with Fred Haas.

CHARLOTTEBF

Jul 28, 2012

GREAT EXPERIENCE TODAY AT FRED HAAS NISSAN.EXCELLENT SERVICE PROVIDED BY MALEK and LORI.WOULD MOST DEFINITELY RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY.LOVE MY NEW JUKE!

amoseley

Jul 28, 2012

I went in looking for a used car. I first met with Casey Allison, who was super friendly, but did not try to pressure me like some car salesman can do. Instead, he was just a nice person who listened to what I wanted and tried to show me the cars he had that may fit the bill. I came back later with my husband and Casey did his best to work with us to come to a deal. Eventually we did. With Casey's help, we were able to make it part of the deal to get the cloth seats changed to leather, which was important to me. Then enter Fred Burmeister who helped Casey out. Fred was just as nice as Casey. Both very easy to work with and never any pressure. I am still waiting to get some work done that was part of the agreement, but anticipate that experience to be just as easy as working with their sales staff.I dreaded buying a car, but Casey and Fred both made it painless and were willing to take the extra step to make sure I got exactly what I wanted! Thanks to you both!

dan.payne

Jul 27, 2012

We purchased a new 2012 Nissan Rogue Special Edition on Thursday, 26 July 2012. We evaluated 6 manufacturers with visits to a total of 11 dealers. We did our homework and shopped via the internet. We had very well defined specifications and expectations for our selections. Two dealers stood out: Fred Haas Nissan (sales associate Richard Roser) and Fred Haas Toyota (sales associate Michael Gregory). Both won our confidence that we could get the deal we desired. Both delivered quotes that met our expectations. But of course, we only bought one car. The final experience was delivered by Fred Haas Nissan. The purchase process from start to finish took less than an hour. The orientation and explanations we received were very clear and well organized. The process was extremely fluid (Thursday afternoon). The facility was very impressive. Clean lot, clean cars, clean office and a very clean delivery of our new purchase. Everyone was focused on customer service, especially Mr. Roser (sales), Mr. Gonzalez (finance) and Mr. Hernandez (service).Well done Fred Haas Nissan. Although I spent a lot of money, I got a great car at the price I wanted AND you delivered the perfect environment for a satisfaction filled purchase. Thank you!

barryz

Jul 25, 2012

The whole experience in buying a new car was great - sales people listened to our requests and opinions. The price offered on our trades was fair and met our expectations. The new car - Armada - is great!

robertbedore

Jul 25, 2012

Everyone I encountered was very friendly. Casey did approach us in the parking lot as we were looking at a car, but he offered himself as a resource and didn't just inject himself into our looking process in an unwanted way. I would certainly use this dealership again and would absolutely seek out Casey as my sales person.

theolivos

Jul 24, 2012

Everyone here was so friendly and attentive to their customers. Our sales consultant, Jose "Nacho", was of much help and answered all of our questions. He gave us honest answers and genuinely listened to what we were looking for. Lori, who was the finance director, also made our experience a very pleasant one. She helped with finding the best plan for us and showed true commitment to her job. As first time buyers, our experience here was the best and we highly recommend Fred Haas Nissan located on 249.

sharon j green

Jul 24, 2012

Very helpful and easy to work with. Lori was able to put the deal together. We were happpy and love the car. Rides quietly and very smooth. Mo was a persistant but nice salesperson who worked hard to get us to sign.

Giarcddot89

Jul 24, 2012

Excellent service. Great prices. Very helpful and informative. Would come back to purchase another car when needed or find a Nissan that looks great which is pretty much all of them.

stephdyott

Jul 19, 2012

Dealership was very easy to work with. Salesman was very helpful, friendly, and patient. We drove about an hour to visit this dealership because we were insterested in a particular used vechile, and we heard great things about the dealership. They offered more than we was expecting our trade in.

fgueva

Jul 19, 2012

Everything was great from sales to sales managers, also quote from internet manager all was great, the service was great as well as finance all great!

Cmata

Jul 14, 2012

Malek is a remarkable sales associate. From first introduction he remained professional and sincerely interested in not only selling a car, but making me a customer. I am very pleased with experience!

aaroncjaques

Jul 13, 2012

i would definitely recommend this dealership because i was well taken care of. Mohammed showed me many different cars and he helped me find a great car.

Arminda Castillo

Jul 10, 2012

Mr. Ali is a great salesman. Explain details to the fullest and answered all questions I had. I would highly recommend this dealership to friends.

gmsoich

Jul 9, 2012

We have always purchased Nissans because we like the quality. We always purchase our cars from Ray Radzynski and his associates because he's an honest, fair man. Very friendly and very easy to talk to and do business with. We have purchased our last three Nissans from him. We own a Murano, a Rogue and a Altima. We're very pleased so far.

aaliyahr

Jul 9, 2012

bought 3 cars from fred haas because of the excellent service that we got and each time we looked for the same sales associate(MOHAMMAD ALI) due to his courtesy and he always went way and beyond of what we expected and was very patient with us and he made sure that we were happy when we left the dealership which was exactly what happened 3 times in a row!

ccsoccer22

Jul 8, 2012

In my 48 years of purchasing cars, this transaction was by far the best. Kale worked patiently with me to ensure I received exactly what I wanted. At no time did I feel any kind of pressure. there was no drawn-out haggling over price, and the deal offered to me exceeded my expectations. Fred Haas Nissan is now my dealership of choice and I would not hesitate to purchase a car from them again. I highly and enthusiastically recommend them!

danielfosorio

Jul 5, 2012

THE DEALER WAS TOTALLY FRIENDLY/HONEST/EXPERIENCED/EFFICIENT/GREAT SERVICEIMMEDIATELY AFTER ARRIVING THE SERVICE WAS SUPERB, THEY BROUGHT THE CAR TO ME, WERE REALLY SAVVY ABOUT THE CAR FEATURES AND ADVANTAGES.

leslie678

Jul 4, 2012

I purchased an 07 Dodge Magnum from Fred Haas Nissan via Cars.com. I was assigned Kerry Smith as a salesman. Kerry went out of his way to make the purchase as seemless as possible. There were no issues and the car was as described. I flew in that morning and was met at the airport by Kerry and he brought us back to complete the paperwork and had us on our way quickly. Thanks Again!

laurenrowley

Jul 2, 2012

We were very impressed with this new dealership. Not only was the staff very knolagable but also very friendly. We were expecially happy with our Salesman, Chuck. We will certaintly recommend him to our friends and family.

taurus19

Jul 2, 2012

This is a beautiful facility located very near to my home. The service was impeccable and performed while I waited. I was very fortunate to have Mr. Kempenski give me a demo ride in the new 2013 Altima, and it was extremely impressive in all areas. It would certainly be high on the list when I do decide to move forward with a new car purchase. I have owned several Nissans, and will continue to enjoy the ownership of such a fine vehicle. The demo was most informative and will greatly contribute to my decision making process.

thomgirl281

Jul 1, 2012

I am looking to buy a new automobile and am choosing to work with Jerry Kempenski as I have dealt with him in the past. I appreciate the level of communication he provides. He gives me the straight-forward answers I need to make an informed decision. Thanks Jerry!

claralins

Jun 30, 2012

I just bought a Nissan Rogue SV at Fred Haas Tomball. Everything went fine and very smoothly. All the employees were very friendly especially Richard Roser. The negotiation was very quick and easy, there was no hassle. They got directly to the point. I love my Rogue. The color is beautiful and the inside is very classy. It rides smoothly. I would recommend this dealer to anyone.

capitman

Jun 30, 2012

Discussed test driving the new 2013 Altima. I have always had large to mid-size SUV's. Now interested in downsizing to a smaller sporty car. Jerry spoke with me about all the features of the Altima and has convinced me that it is worth a test drive. He was knowledgeable and I trusted him which is hard to find in sales personnel. As a business owner myself, I appreciate Jerry's customer service as it is key in establishing a business relationship.

Jesse_Cl

Jun 30, 2012

Was looking for a SUV or minivan for my wife, Found the perfect vehicle. Test drove it and fell in love. Salesperson was very good, hard to find honest people now a days. Kerry took his time helping us, test drove a few vehicles before we found the right one. Helped understand the new features the SUV's had to offer.

KaylieMarcus

Jun 28, 2012

I just bought my 2011 Maxium from Fred haas Nissan and I love it.. The staff were nice, and very friendly.. I would recommend this dealer to anyone

mandeled

Jun 28, 2012

We stopped by the dealership to take a look at the 2013 Altima and was greeted by Kerry who was absolutely delightful to meet. I was very pleased with the demo and once we are ready to purchase, we will return and meet with Kerry.

Kcappi1

Jun 28, 2012

We had a great experience at Fred Haas Nissan! Jerry Kempenski provided wonderful customer service to us during out car shopping experience. We would recommend Fred Haas in Tomball to our friends and family!

jumpinjetta

Jun 28, 2012

Great service. He really worked hard to take care of me. Was professional, knowledable, and communicated well what was going on. Highly recommend Jerry and the Dealer to anyone.

stinabuell123

Jun 28, 2012

excellent dealership, 1st class service. kerry was great as was the rest of the staff. would highly recommend buying from these guys, they made it the easiest buying experience.

blindexpression1

Jun 27, 2012

I will be honest and say that I dread purchasing vehicles because of the hours it generally takes to complete the deal. With that said, I was pleasantly surprised and highly satisfied with the professionalism of the staff in all the departments. My sales representative, Malek Panahi (281-516-6700), who is very knowledgeable about the vehicle and application process was truly a delight to work with. I never felt rushed or pushed to make a decision and I was not 100% positive I was going to buy a vehicle at the time. This was refreshingly different than what I have experienced at other dealerships over the years. Malek took his time and became familiar with my life style before making recommendations that were accurate. He also gave me enough space to speak with my friend who accompanied me in private and always seemed to know when I was ready for another question to be answered. In other words, I was never waiting to be helped. I so appreciated the manner in which he assisted. This dealership has a fantastic selection of inventory with a large volume of different colors and features to explore. I came in around 8pm and was out the door with a brand new vehicle washed, filled up and financed by 10:30pm. Although the dealership does close at 9pm (Tuesday) they stayed until the purchase was complete. That included a test drive, and looking at a different model than the one that was purchased. Note: I do not have superb credit, some flaws...in the low middle 600 range. I also had a trade-in ($3000) with high mileage, and with dealer incentives did not come out of pocket with any money. The finance department did a superb job of searching for the best interest rate through a variety of banks. I am pleased with my payment and interest. The vehicle I purchased is the Murano SUV 2012. I was introduced to the service department which is just beautiful. There is a spacious and open waiting room with free amenities such as coffee and drinks. Inside the service department waiting room is a large window showing the garage so that you may watch your vehicle being worked on. The staff again is very friendly, and frequently checks-in with you to see if they can offer you anything while waiting. I have to say the dealership itself is aesthetically pleasing. I love my new vehicle! Thank you Malek and Fred Haas Nissan staff. I look forward to doing business with you in the future!

rammccann

Jun 26, 2012

My wife and I have been to about 15 dealers and was not able to come to any type of agreement with no one, until we met Mohammed. He was very professional. He made sure to find what we were looking for and was more than willing to work with us. We got in a new 2012 Nissan Armada and we love it! Yes at the right price too. I'm looking to work with Fred Hass Nissan in Tomball for a new Nissan Titan truck now. I'm letting all my friends and family now how great it was purchasing for Mohammed. Thanks again guy's keep up the good work.Thanks again, Mark McCann

pallaresis1

Jun 26, 2012

Mahammad was very curtious and helpful. He made us feel comfortable and right at home. Showed us around and checked on us to see if we needed anything to drink while we waited for the finance department.

tavosax

Jun 26, 2012

I normally do not like dealerships and the way the most of the times try to trick the customer. But at this time, my experience at Fred Haas Nissan Tomball with Ali, Mohammed was easy, quick, efficient, and honest.

merollins

Jun 25, 2012

Both salesmen i worked with were very good; answered questions without being too aggressive; great overview of car and maint program including introduction to service rep. Price was very competitive and negotiations, including fair price on trade in, did not require significant time. Dealership called when tags arrived and offered to mail them or put them on if i came to dealership which i did. They ran car thru car wash and salesmen came by to check if I had any follow up questions. ALl in all my best ever car buying experience and would recommend this dealership to anyone.

simpson3612

Jun 25, 2012

The complete experience working with Richard was painless from the outset. He handled our business in a courteous, professional manner that we are actually not used to when buying a vehicle. We will refer business to him...

cyndi mino

Jun 25, 2012

Great served and friendly people and very helpful. Also Alfred Hernandez your Service Advisor was extremly helpful. I will definitely recommend your dealership to other people. Thank you for your help and helping me spend my money! ha!

YouNeedaBetterRegistrationProcess

Jun 25, 2012

My experience at Fred Haas Nissan was spectacular. The superb service from Chuck Wilson and Bill Smith was something that set the standard in what I expected from the entire facility and I can assure anyone who finds themselves in this dealership, they will not be disappointed at all. The efficient, refined and most importantly, honest approach of this entire facility's staff was refreshing to say the least, as I walked in to this dealership with the aspiration of owning the car I had sought after for just over a year. I am happy to say, that very day, within a few hours even, I found myself driving off the lot, satisfied and very happy with a new purchase and a new found trust in Fred Haas Nissan.

aggiephikt

Jun 24, 2012

I was looking to trade in my 2009 Nissan Rogue which I have enjoyed owning but really wanted a vehicle with all the bells and whistles that was sportier. I settled on the Nissan Juke. I originally purchased the Rogue from a different dealer and while the sales cycle was fine there... the service was not up to par. Fred Haas just recently opened and it was near my office so I thought I would give it a shot.From the start the staff was very friendly... attentive but not overbearing. I had no issues getting an appointment to see my Sales Rep, Jerry Kempenski, and I was actually pleased with the level of communication before the sale. The sale went about as smooth as a sale can go when buying an automobile.The financing was easy and when we had completed the sale, Jerry walked me over to the Service desk to introduce me to the service folks. I purchased an extended plan for my vehicle so it was nice to see the service team take as much interest in my purchase as my sales rep.I would definitely recommend Fred Haas Nissan. Great overall experience!

zoedean

Jun 21, 2012

Kerry was great about answering my all of my questions before I even got to the dealership. When I did arrive he had the car ready for me to look at and test drive along with the paper needed to complete the transaction. He was very meticulous about insuring I understood all the features of my new car. Mr. Smith in the Financing dept. was also very friendly and made sure that I understood what each document was that I was signing. It was a wonderful experience!

Mirian

Jun 20, 2012

I have bought more then my fair share of vehicles over the past few years so I have dealt with all kinds of salesman most of them not very good but after working with Nacho Lopez and Carey Smith at Fred Haas Nissan I have to admit salesman have redeem themselves they really listen to my car needs did not try pushing a vehicle I did not want or need they worked very hard to get me what I wanted for my trade and help me find the perfect car for my needs I will recommend them to my daughter who is soon to be shopping for a new car thank you Nacho and Carey hope to see you soon

dittot

Jun 19, 2012

"Nacho" was the first sales person I met and was helpful and made us feel comfortable. The next time we went in we met Kale who was also helpful and made us feel at home. Kale worked out locating a car that I wanted with all the options as the dealer didn't have one in stock. I was able to sit with Kale and pick out everything I wanted and was able to find a car with most of the options and he had the service dept. add in the rest of the options they ordered for me. When the car was delivered, Kale went over everything about that car and help me setup the many settings in the car. Really took the time to show me around. What's so great is every time I came to the dealer, Kale was right there to greet me at the door making sure I was still happy with the car or if I needed help with anything. In the service dept., I worked with Alfred Hernandez who is very personable, always ensures I'm satisfied with their service and work that was done. As the service dept worked on my car adding the options, he always gave an update on where they were at and when the car would be ready. When there was an issue with the gas tank not opening, he was there to help me out since I was almost out of gas. I really appreciate the customer service, I will continue to take my car there for service,and I love my new car! Thanks!

pie711

Jun 19, 2012

I gave Fred Haas Nissan the rating I did because they were sincere to my problems and assisted in every way to help me. I can say I was a very satisfied customer.

cinburney

Jun 19, 2012

Mr. Norris was well educated on the Nissan Murano and answered each and every questions with patience and in terms that I could understand. I did not find him pushy or arrogant. Mr. Norris made my New car buying a very good experience.I have already recommended Mr. Norris to a friend who is in the market for a new car.I would HIGHLY recommend Fred Hass Nissan to anyone in the market for buying a car, and of course Mr. Jessie Norris to assist them.

cmac354

Jun 19, 2012

Great dealership, everyone was extremely friendly and helpful. Frank & Keith both were a pleasure to work with. Thanks to their hard work and dedication I was finally able to own the car I've wanted for years. Only snafu, I was given the wrong key to my car (2nd key), but that was quickly fixed once I discovered the mixup. Service department is great as well.

Janet Fletcher

Jun 18, 2012

Fred Haas was the best Dealership I have ever visited. Alfred Hernandez-Service Advisor & Travis Pounds Service Director Checked my car out, found the problem, gave me the information, what was wrong before repairing. They were very Professional Consultants. Didn't try to Pad the job. like some charge you for the towels to wash their hands:-)I was new in the area, Mr Hernandez came out & directed me back to Spring TX. I would recomend anyone to Fred Haas Had to call AAA Towing,they sent Jerico Auto Towing-ServiceProvider-Ernest-713-785-6888. my day started out bad, but ended up pleasant, because of the nice people I dealt with that day. Thanks Manager of Fred Haas for having such Compentant & caring Associates. If need be,I will return. Ms.Fletcher

arumfield

Jun 17, 2012

First off, we had come from another dealership that morning with a bad taste in our mouths... We called Mohammad to make sure the vehicle in question was still there and it was! On the way over it started raining but much to our surprise when we got to the dealership he had already pulled the vehicle into the bay so we could look at it without getting soaked! Mohammad got us a great price for the vehicle and my trade. Friendly and personable service. Really nice and clean facility - at three months old it had better be! :) We would recommend this dealership and sales man to anyone!

cellajazzman

Jun 16, 2012

i have purchased several new autos over the last twenty plus years fred haas nissan stands out as the best car buying experience i've had.everyone from chuck,frankie and rene'were professional and friendly.salesman frankie burns explained all of the vehicle warranty and free two year oil change.

tino1991

Jun 16, 2012

I had an all around great experience and Chuck worked hard to get me the price within my range! It was my first car buying experience and I'll remember it forever!

april_lanae

Jun 15, 2012

I just wanted to take a few minutes to let you all know that you have a great employee working for your company! I never really feel out surveys, but this gentleman went out of his way to make us feel appreciated and I thought everyone deserved to know!! Richard Roser is by far one of the nicest salesman I have yet to meet. He met every request my husband and I had on finding the "right" car for us! Thank you.

Tniemann

Jun 14, 2012

Jery was very helpful. The car was as advertised. There was no haggling on the price, as the price was good to begin with. We did have to work toward a deal on our trade, but we made a deal everyone was happy with. The team did work with us to give on the price. The dealership was nice, clean and comfortable. Everyone we worked with was friendly and helpful. Rene in financing knew his stuff. They definitely wanted our business, but I didn't feel pressured like in some other places.

mjn1008

Jun 13, 2012

I went to this dealer because I found the specific vehicle I was looking for. I found the people friendly and a pressure free buying experience. I would no problem sending my mother to this dealership.

momofone

Jun 12, 2012

I had a great experience here working with Richard Roser, who got us a great deal. He was very nice and respectful, just very helpful and seems like he actually cares about his customers.

howardvolz

Jun 12, 2012

This was our first new car buying experience in several years and I wanted to find a Dealership close to home for future servicing needs. Fred Haas Nissan had only been open a short time and we decided to check them out as I was interested finding a car with great fuel economy. Once there, I test drove the Altima and then the Sentra and decided that the Sentra met all our our requirements. We had also been looking at another make and model (not Nissan) at another nearby Dealership. After several more test drives and many discussions at home, we decided on the Sentra at Fred Haas Nissan. We received the best ($$)deal through Fred Haas Nissan versus the other Dealership, and as an extra bonus for us, our Finance guy helped us to obtain an extended warranty (which we really wanted) at a very competitive price. Jerry was terrific to work with - he was very patient and did not pressure us. He took excellent care of us throughout the entire process and made our car-buying experience a pleasant one. For anyone who does not like high pressure tactics at car dealerships, I would highly recommend Fed Haas Nissan and particularly, Jerry Kempenski for your needs. They have a wide range of vehicles at super prices that can fit into anyone's budget.

nlgoad

Jun 11, 2012

Everyone a Fred Haas Nissan was very friendly and patient. NO pressure tactics. The showroom and shop is very clean. Malek made us feel very comfortable. A very good car shopping experience

htaylor89

Jun 10, 2012

I was extremely pleased with this dealership!! I used to dread shopping for cars, but this dealership completely changed my mind on how I view car shopping! Not only were the people very friendly and extremely helpful, but they knew the importance of establishing a good relationship with their customers. I will definitely trust this dealership in handling all my future car maintenance and care. They were also understanding of my financial status and helped me find the best options available for financing! I would recommend anyone to go to this dealership!

Cnelson7788

Jun 4, 2012

Kerry was the best salesman I have ever encountered,Most salesman seem shady and shiftyHe was very upfront and easy to work withComing from someone who has bought over 10 carsAnd sat through countless other unsuccessful negotiations Kerry was a breath of fresh air in buying a new car.He is defintly my go to guy for any car from now on.

Vic Vicklund

Jun 4, 2012

UPDATE 10-1-2014: Jessie Norris moved back to Baker Nissan on Hwy 290 near Hwy 6/1960. If you want fair and knowledgeable treatment, please visit with Jessie.Previous: My experience with Jessie Norris and the rest of the crew at Fred Haas Nissan was wonderful. I have purchased a number of Nissan vehicles from Jessie over the years and his association with Fred Haas Nissan is a perfect match. The dealership is very clean and the service is great.Anecdotally: I am a car buyer that likes to keep the window sticker. When I purchased the vehicle from Fred Haas, it was thrown out. They promised to obtain a duplicate, but after literally 6-9 months of making inquiries, I finally gave up. This annoyed me, hence the lower customer service rating. But this in NO WAY reflects upon the awesomeness of Jessie Norris. A great guy to make a deal with, and his wife, Starr, is just as good. Both are at Baker Nissan.

jnanney18

Jun 4, 2012

Richard helped me so much! He helped me find the right car and helped me get the price I needed. He was not pushy in anyway. I will be recommending everyone I know to go to him.

tonya06

Jun 4, 2012

I was very pleased with the help of the vehicle I was looking for and within the price I was looking for, and also very pleased with the finance department as they helped me get a better deal.

Marladlee

Jun 1, 2012

The atmosphere of the dealership was very friendly. Malek Panani was the sales person I delt with, and he was very professional and a pleasure to work with and not once try to force me into something I did not want. He personally contacted me for an appointment, and also followed up after sale to make sure I was still happy with my purchase. He has a very comfortable personality and I will recommend him by name to anyone who is looking to purchase from Fred Haas Nissan. I left Fred Haass Nissan feeling like a friend of the family. Owner of 2012 Nissan Juke,Marla Lee

lemsley

Jun 1, 2012

The team of Shahan, Ray, and Jerry that we delt with were superb. We got exactly what we wanted at an excellent price, with the minimum of fuss and quickly. They were there to help and suggestions were made but not pushed when we were not interested. The experience was so pleasent that we will do it again.

kcuccerre

May 29, 2012

I had a great sales experience with Jerry Kempenski. He is in the right line of work. It shows that he enjoys his job. It was a very exciting day for me to get my 370z..... I love my car and the deal was made quickly and fairly.

nissan201295

May 29, 2012

Jerry made me feel as though I was part of the extended family. He introduced me to the Sales Manager (who was very friendly). He introduced me to the Service Dept Mgr (who made sure he had my contact info for the 1st oil change and I had his for any problems). He introduced me to the receptionist (who made sure that when I come back to stop and see her and she would find or send me in the correct direction for my needs) and Jerry gave me a tour of the dealership so I felt at home. Overall experience very positive.