Used Cars for Sale at Fremont Toyota in Fremont, CA

Toyota1

Jun 29, 2015

I started out at Piercy Toyota and had a horrible, bad, experience.. They tried to sell me a used car that was in an accident and then tried to cover it up once I brought it to there attention and said "oh it was just in a minor finder bender accident". But it's okay to sell.. I would never go back there. I called up Fremont Toyota while standing in the parking lot at Piercy, and I was sold through the phone.. I left and went there & Purchased a new 2015 Toyota and had a blast right from the start! I had the best customer service I have ever seen in my time alive!! I would like to give a shoutout to Salesman Alexander!! He helped me pick out a new car that fits my everyday life style!! & he was right. I love my new toyota. Also not only am I going to return in the future, but also send my friends, family, and coworkers to fremont toyota. My car buying experience was the bomb and if it wasn't for Alexandre and the entire fremont Toyota slaes team, my time there wouldnt have been so exciting.. Thank u fremont Toyota.

Toyota

Jun 26, 2015

It's a good experience that I service my car at Fremont Toyota alwaysMany years That I service my car there (I have 2 Toyotas currently)

Karthik Koneru

Jun 22, 2015

The process was pretty simple at the dealership and amazing customer service. Brown gave me the best deal and processed my paper work and i am completely satisfied with the service and i would recommend this store to get best deals

Firsttimebuyer2015

Jun 22, 2015

As a first time buyer I didn't expect the first class treatment I got from Fremont Toyota. But I did, big thanks to Lloyd. Just topnotch and seamless service. Not only that I took home my dream car, I got the best deal from them.

aramis

Jun 15, 2015

I am bought here fours cars. I love this dealership. Very friendly personal. Best deals. Best prices. Best service. I will recommend this dealership.Thank You.

alwaysgowithfleet

Jun 8, 2015

Worked with Unalda Chapman to purchase a new Rav4. Unalda was very professional, responded to my questions via email, took the time to explain the pricing and took the time to find the car from another dealership with the color and options we were looking for. When we showed up at Fremont Toyota to see the car, there was no pressure placed on us to buy the car with Unalda. If we did not like the car, Unalda would have simply try to find one again from another dealership or just order one that we would like. So if you are one of the ones that dislike or fears sales folks approaching you as soon as you get out of your car, then you need to make an appointment with Unalda. She will tell you up front what the cost is and what the final total will be after tax and fees.Overall, we were very pleased with Unalda and well treated at Fremont Toyota. If we were to buy another Toyota, I would definitely consider them first even if it means that we would have to drive across the bridge to get the car. Their prices are competitive if not better than others.

Abraham

Jun 8, 2015

The best dealership in town!!Great and Honest Customer Service.Everything process very well friendly and easy.They're very helpful and trustworty and i dont have any problem at all.

JustJackie25

Jun 7, 2015

It was my first time buying a car and I was more than happy with how I was handled. I felt very comfortable and did not feel rushed to make the purchased. I got the 2015 Toyota Corolla S Plus and I'm more than happy with the vehicle.

Amanda L

Jun 4, 2015

Fremont Toyota pulls all the usual shady tricks to higher the promised price was given after your application and credit were completed. Horrible service. I wish I could give 0 stars. On 05/31/2015, we went there tried to get a Prius Plugin Advance. The sale man Toor got us the deal and the price was promised by the Floor Manager AJ Mohabat. After we filled out the finance application and they ran our credit, the finance guy came to us with a lot of accessories fee that we never agreed. After we refused the additional accessories, they called us in to the sales managers room and the General Sales Manager Mark Amin told me he did not agree to the price given us and, "invoice" in hand, bullying us about how he can't lose money on the car. Seriously, if you didnt agree our offer, why took our info and ran our credit. People don't go there. TOYOTA needs to do something about this dealership. It is totally damaging TOYOTA reputation.

Priusx3

May 27, 2015

Great customer service. Everything went smoothly. From start to finish the process was friendly and easy. Really enjoyed the entire experience. Love my new Prius!!

Sam1017

May 20, 2015

I just bought my new Camry & i love it I'm so happy that I went to this dealership because they have a big selection of vehicles and their customer service is excellent !!

Hameed

May 17, 2015

I have bought a new Toyota Camry and I am very happy with my car plus I really want to say kal and Mike are very helpful and gave a great customer service.

still waiting

May 15, 2015

I Purchased a Mercedez 2010 C300 on 5/3/15 and was help by a young man by the of Isaac, he was new but helpful. I called the next day after talking to my credit union and asked to speak with someone in finance Till this day i have not recieved return call from anyone in finance 5/15/15. On 5/7/15 i recieved a call from customer service thanking me for visiting on 5/5/15 (which i never was there on that day) I explained i had called to speak with someone from finance and had not heard fron anyone, so they transfered me to nick from finance and said he would have the finance rep who helped call me back and he never did. I also called to have a parking lamp fixed that was missing when i purchased the car and i was told to bring the car to have it fixed at no cost but when i brought the car in on 5/9/15 i was told they had ordered the wrong part. but they would call me when the part was in. So, i waited until 5/15/15 to follow up after not hearing from anyone again. and was told that the part was not in yet but i would recieve a call when it arrived. Not much Confidence that it will happen. From my experience most dealerships can have parts delivered with a few days.

Mauricio

May 12, 2015

I bought a Toyota Rav4, knew what I wanted when I went in. They had it, the rep gave me a quick rundown on other options without pushing anything, James was awesome and efficient, courteous. I was out with my car in over 3 hours, maybe this is something that they can improve but I believe all dealer are the same. This was my second new car I have bought from Fremont Toyota.

GoBruins

May 11, 2015

My wife and I purchased a new 2015 Toyota Camry XLE Hybrid this past weekend. We first visited Fremont Toyota in March to test drive and determine the color combinations we would like. They did not have the one we wanted in stock and worked with us on ordering the exact options we wanted from Toyota. We worked with Unalda Chapman who made this whole process simple and fast for us. She is truly the best car dealer i have ever worked with. I would recommend anyone who wants to buy a Toyota to her.

Phflanne

May 8, 2015

I bought a Toyota Prius Model 2, knew what I wanted when I went in. They had it, the rep gave me a quick rundown on other options without pushing anything, gave me the price I wanted without argument (lowest of advertised prices in the area, not an aggressive request). Julie was efficient, courteous and just all-around nice to work with.The sales manager had all the paperwork lined up so it just went like clockwork; briefly outlined the extended warranty etc. without pushing anything. I was out with my prepped and detailed new car in under 3 hours. This is the third new car I have bought from Fremont Toyota.

Hien Lam

Apr 29, 2015

I just bought a Camry Hybrid with a quote from TrueCar.com. It was a quick and helpful from sale manager Adam Raines even that I came late of the day and able to go home with new car within 3hrs!This is my first time at Fremont Toyota and I'm happy with the service.I highly recommend Adam, if you needed to know your future car technology and quick service.Hien

molynde1

Apr 29, 2015

Knew what I wanted and provided it. Nice people and easy process. Have bought here in the past and have good relationship with people there

ikcamry

Apr 22, 2015

We bought a Camry the other day. The sales manager (Simon Dharmawan) was very cooperative and helpful, while accommodating all our requests willingly (test drives, selecting colors/trims, etc.). I highly recommend him and Fremont Toyota.

Sadatned

Apr 21, 2015

I looking for best and requested internet quote and Kaz Kazmee replied back and later I had discussion with Kaz & scheduled appointment on Saturday. Since Kaz is not available I had discussed with Jason and finally. I went ahead and buy Toyota Sienna 2015 and I were amaze with service from Fremont ToyotaThis is first time I visited Fremont Toyota and I am happy to purchase from here.Thank you very much Kaz, Jason and other folks for all your help.Syed Sadat Ali

ndramesh

Apr 12, 2015

Just walked in to look for a new minivan. We're out of the store with a new one and traded old one in under 3 hours.

Che415

Mar 28, 2015

They were really excellent in explaining to me everything about the car and the payments and really approachable guys..........thank you that I found those two right person who help purchased my first Toyota car

Kevin

Mar 27, 2015

I just bought a 2015 Corolla this week - love it. Fremont Toyota is the best Toyota Dealer in the Bay Area bar none. The sales people are great and no pressure (thanks Wahid) . Remember, people who know cars for value - buy Toyota. The finance group was great and monthly payments were as promised - no hard selling of extras. Highly recommend Fremont Toyota.

Bashir Ahmed Rumy

Mar 25, 2015

They are the worst dealer I have ever seen, I bought a car for the first time and I didn't have a good credit score so they took the full advantage of it and gave me a higher rate then a new car but they gave me a used car, I need a car so I count say anything because I was new in usa so i didn't know anything whatever they told me I belived them. Now after 5000 miles the car need maintenance and for maintenance I bought oil change insurance from them, but when I went to do that the service guy told me that I not eligible for the service because the finance manager sold me the wrong pacakge... In one word Fremont Toyota sucks please everyone do not go there because once they sell you the car they will forget you..

djeyob

Mar 23, 2015

I have been treated wonderful with the smile. I'm certainly happy with my new car. Thank you & I hope to get you a new "Customer"

Eileen

Mar 14, 2015

I was fortunate to meet with Favian and settle on purchasing a wonderful new Camry. He and all of the staff I interacted with treated me well and I feel like I got a fair price for an excellent car.

Lourdes

Feb 19, 2015

Last Sunday we went to buy a car to this dealer and we were amaze of the service they have. It was the first time we visited this location and we are ver satisfied with the purchase, but specially with the first person who help us Patrick Guerra is the best helping choosing a car, he is beyond confident and really knows what is he selling, besides that he is extremely friendly and kind, we never experience this costumer service anywhere else and we visited about 5 dealers in the past week! Thank you very much Patrick for all your help!

Abhishek

Feb 9, 2015

I bought a Toyota RAV4 XLE from Toyota Fremont. It was raining and around 7:45pm. Simon(sales manager) facilitated me with the deal and excellent offer. They had good collection of vehicles for different rims which made my purchase really smooth. We were able to complete all the formalities by 10:30, they really expedited the process and made the purchase smooth. Really remarkable service.

ARBhat

Feb 2, 2015

I bought a 2014 Toyota Camry over the weekend and the experience was really good. In 3 hours I was able to select a vehicle, test drive it, finalize the deal and take the car home. The people with whom I interacted in the dealership were extremely professional and friendly. They made my shopping experience a big delightful affair.

Zebelkhan

Feb 1, 2015

I purchased my 2012 Prius new at Fremont Toyota back in 2012. I live about 40 miles away from Fremont Toyota but I still bring my car to them for service because I have had nothing but positive experience at their service department. I highly recommend them.

Toyota Fan

Jan 31, 2015

If you want to have a "used car salesman" experience, check these guys out. I found a car I wanted to buy, but the salesman got really aggressive... he started arguing with me and inferred that I was wasting his time, etc. I have owned Toyotas for years and I have been to a lot of dealerships, and I have never met people that were so disrespectful to a customer. I went to another dealership and paid just a little more, which I figure is a good investment; if they are that rude before they have your money, I can't imagine how bad it would be trying to resolve any issues that might come up.

Cynthia

Jan 22, 2015

Recently purchased a 2015 RAV14 Toyota from Fremont Toyota. Recommended by a family member to stop by dealership. Manuel Alingog assisted in the purchase of 2 vehicles in one day. My family and I spent the whole day with Manuel test driving many cars and choosing options for financing the vehicles. Very friendly and patient with our decision making. Knowledgeable in selected vehicles that we test drove. No pressure to purchase. Highly recommend to stop by this dealership to see Manuel.

KP

Jan 20, 2015

I arrived at 12:15pm and left at 4:30 with my new Rav4! I thought that everyone I worked with was extremely professional. I would recommend Fremont Toyota to my family and friends.

camsb

Jan 11, 2015

We went there 10 in the morning and left 4 in the afternoon with our brand new car! Though the wait was long, we didn't mind cos they serve you free coffee or hot chocolate! Plus the employees here are very friendly. We had a problem with our insurance and the employees helped right away.

lynniedb

Jan 10, 2015

We generally take several months looking at, test driving, and deciding on a car when we purchase it. We decide on 5-6 different brands and styles and search these out in the dealerships and online. Once the type, model and color is decided on my husband will return to a dealership alone to deal with the sales pitch and hours and hours the obligatory hassles and bunny trails even though he just wants to pay cash for the car as is and go home. (one time it was 5-1/2 hours!! They accidentally threw my husband's keys up on the dealership roof so they try to talk him into spending more money while someone figured out how to get the keys back). This time we had 2 dealerships to check out 2 different cars. The first we left after just a few minutes because the run around was so intense by the salesman. Then we came to Fremont Toyota. Now, we were here some months ago looking at a Prius and was approached by Julie Chang, a salesperson. I just loved her on the test drive and even my husband agreed. Knowledgeable, very friendly, honest and not a hint of "the big run around". Came back to find Julie and see what kind of deal we could get. Found exactly what I wanted so went in to do the haggling... haggling never happened! Maybe 2-3 back and forths regarding trade in and the car's price, but they were pleasant and very smooth. We were treated with respect and found Julie and the manager to be very workable. But, it was Julie Chang that made this entire experience a joy, rather than a frustrating and irritating exercise in playing chess with a car salesman. Love my car and would recommend this dealership and our Julie to anybody.

Tundra 1794

Jan 10, 2015

The most important thing is to learn about your car or truck. Most people just go to the dealer websites and look at the options. It is important when buying a new car to actually read the reviews because you can't afford to make a mistake on a new car purchase. If I had not read the reviews I would not have found out about the feature rich "LEXUS" of Tundra pickups, the 1794 version. Those who purchase Mercedes, BMW, Landrover would all agree that if they were to purchase a truck they would most likely look at the Cadillac which is a good choice but the price of the ultra short bed Cadi's is Outrageous. The Tundra 1794 with proximity and blind spot monitors is just what you need in a real truck. My favorite part of any car or truck has got to be the seats. If I am not comfortable in the seat I won't buy the car. These seats are air conditioned as well as having heaters to warm you in the cold winters. I love how the truck remember steering wheel and seat position so when you climb in it is near effortless. I am a big guy so I really don't like to contort myself while getting into the cockpit. But then you sit in the seat and it is just so comfortable you have to try it to believe it. The seats sold the truck. The heavy duty Camel colored seats are stock on the 1794 version. I believe that anyone could sit in the 8 way adjustable seats and be comfortable. You like big meats on your truck. The 1794 has 20" meets stock. The truck feels well planted yet when driving it doesn't feel like a big truck. I believe a diminutive person could easily feel comfortable in driving a big truck like this because the steering is near effortless. I am still learning all the bells and whistles of the truck so I can't write about the techy stuff but I can say that blue tooth phone connectivity is Kewl along with MP3 memory card reader is also kewl. The GPS / Rear backup monitor a bright and clear to read in a sunny day. Now to the heart and soul of the Tundra. The 1794 comes standard with the 5.7L "I can go anywhere" feeling you get along with the 4 wheel drive. The engine has so much torque it is easy to tap the pedal and get the rear wheels to bark for you. The Tundra 1794 ride, the comfort, the attitude, put you on the top of the world. I would suggest that if you really want a top of cross over or minivan, consider the added utility of a truck which is much more capable than those Urban Gorilla's. Lastly, I chose the Internet and the Internet sales person because he only gets a fixed commission for each car or truck he sells. My Internet sales person was Manuel Alingog from Fremont Toyota. I went to him with a vehicle which I knew I wanted to buy, I checked their inventory, I shopped 6 other stores getting quotes via phone calls for the vehicle I wanted and got competitive quotes from all of them. I saved a lot of money by doing this instead of walking into a dealership unprepared. The big take away here is to know more than the sales person. Yes, you will find that most sale people are like the masses. They don't take the time to really know their vehicles. That isn't their job. Their job is to sell you a car. If you purchase via the Internet and call the various Internet managers don't expect to get a price unless you have done your homework and selected the vehicle you want.

Uttam Saha

Jan 4, 2015

Good experience overall. Kuldeep makes it is to feel welcoming and so is Michael. Dealing with Kuldeep in two different weekends over four weeks - did not change his attitude to make a deal.We enjoyed working with both.Thank you.Uttam

Dantyxs

Dec 29, 2014

I bought a Prius C yesterday, my manager's name is Simon, he is so great, very patient, I don't know anything about car, he explains clearly to me. I had wonderful experience in Fremont Toyota, everything is excellent! :D Highly recommand!!

Timmy76le

Dec 29, 2014

The sales man by the name of Ju is such a lie. I told him I live an hour away and before i drive there to look at the car I ask him to double check to see if there was any scratch or dent. He call me back and told me that there were none and the car is in excellent condition so drove 60 mile in just to find out that the car wasnt nothing near excellent. There were scratched and dent all over the car. I can believe he lie just to get me into the dealer. Such a was of time and gas for my drive out there.

Gregriga

Dec 28, 2014

Starting with a phone call to ,Femint Toyota all away to drive my new car of the liot I had the most pleasant experience ever.Simon, Mike and Hugo helped me to make buying a used car as simple and easy as possible,Thank you.

Bong

Dec 23, 2014

No hassle, no worry, very nice and hospitable people , no pressure on numbers and give you a good deal to purchase want you want. Took a test drive on a different vehicle and compare the differences which one is better for transportation. You guys are awesome definitely will recommend to my friends and relatives thank you Fremont Toyota ..God Bless

hongcheng.zhu

Dec 16, 2014

Fremont Toyota Direct Sales Manager James Haskell did a great job smoothly during the whole process. He gave us a fair price at the first and saved us negotiation time.What I appreciate most about James during the whole process were his honesty and straightforwardness. He pointed out a trick which our previous dealer was playing on us and gave us useful information directly to help us make better decisions.The whole process was hassle-free. He didn't even try to sale any extra packages to us and gave us reasonable advices about maintenance service, refinancing and others.I'd like highly recommend James and Fremont Toyota.

lixia.wu.9

Dec 16, 2014

Provide the great price,a quick and hassle-free buying experience.Provide a good suggestion on the finance situation.No promote the extra care package.

lonrandall

Dec 14, 2014

This was our first purchase at Fremont Toyota. We were pleasantly surprised by the friendly, efficient and professional service. We drove from San Francisco to Fremont because the response we got from Simon (our Sales Representative) was so much more knowledgeable, friendly and competitive than we were getting in SF. When we are in the market for a vechicle again this is the first place we will call!

ric.vale.77

Dec 9, 2014

Fremont Toyota Sales Consultant Robert Taguinod did an awesome job placing us in the right vehicle that suits out needs...Very accommodating, courteous, and made sure that transaction was executed hassle-free. Lastly (but not leastly), he made sure that we got all the factory incentives available, and that we got a great deal!

ktrankim

Dec 8, 2014

Many of our friends recommend Freemont is a place to buy new cars with fair price always cheaper than any other places in the Bay Area. We came from Japan and used to drive "only" Nissan (Bluebird, Pathfinder (Terrano), Caravan (No equivalent here in the US) this time we decide to try a Toyota (not Lexus! Because Lexus is not popular in Japan) to see the difference as this brand is the top seller in many decades. James Kang (Sales Consultant) gain our trust right away so we decide to buy the Camry Hybrid 2015 this evening, although financially not well prepared yet to bring home this new car so fast, just want a visit to see what they have. James Kang is sincere, well mannered, all his explanation is well detailed, and what is the important for us is his trustworthiness that few people have it. Next we met the Finance Manager, Harry Soenardi, also very helpful, simple and fast, again we add on some more useful options into the invoice that jumps, but we are really satisfied with our purchase. So in just 3 hours, we came at 6:00pm drive the Camry Hybrid 2015 home at 9:00pm, yay. I strongly recommend James Kang and Harry Soenardi, as your next Toyota car, go look for them!

coolhand47

Dec 8, 2014

My Wife and I recently purchased our new Highlander and Lisa Banks, Robert Taguinod, and Andy Dharmadi all were EXCELLENT!! They made the process simple and at our own pace and requirements. Absolutely happy with our purchase and experience and would happily recommend anyone who is thinking Toyota to stop by!

jjahncke

Dec 5, 2014

We recently purchased our Highlander from Simon, internet sales manager. It was a great experience. He was able to provide a price without any hidden dealer add-ons that seem to be common place at other dealerships. I also spoke 3 other Toyota dealers (Sunnyvale, Livermore and Dublin). None of these others were as helpful as Simon. He listened to what we wanted, located a vehicle and provided excellent pricing.After arriving at the dealership, he had the vehicle ready for a test drive (no waiting). He processed the purchase efficiently (no unnecessary waiting) and the finance person (Richard) was efficient, clear and didn't play any games.Fremont Toyota made the typically miserable car buying experience pleasant. Highly recommend them for anyone interested in a Toyota!!!

sonia.saran.10

Nov 30, 2014

Fremont Toyota is the best dealership in the Bay Area. They give the best overall deal without too much pressure to buy. I think Robert Taguinod is the best salesman that I have ever come across. Once you meet him, you will know what I'm talking about. He is so informative, polite, fair, and makes it easy to make a large investment w/cars you love. I will recommend him to everyone, and we will be buying all future cars from him :). After visiting many dealerships and wasting a lot of time, I'm glad that I have come across Robert and hope to work w/him again soon.

rreactive

Nov 29, 2014

I purchased my first vehicle through Fremont Toyota and it was a very nice experience. There was no pressure nor did I ever feel like I was wasting the salesman's time. He was very patient, listened to what I had to say and answered any questions to the best of his ability. He was respectful, helpful and knowledgeable. His name was Dennis Franklin and I would recommend his assistance anytime. The finance manager (Andy) was very respectful and though nobody enjoys reading and signing seemingly countless forms, he made it as enjoyable as he could. For me, being treated respectfully as if I'm an intelligent and important part of their business is key to making me a repeat customer and I will definitely patronize Fremont Toyota again.

uknewcustomer

Nov 22, 2014

I was helped by Mr. Noor Abbassi (Nick) to purchase my 2015 Prius. He was courteous, informative, and gave me a haggle/hassle free deal. He was a great sales representative and I am happy with my car.

sankarkumardreams

Nov 18, 2014

My point of contact was "Simon Dharmawan". he was very good at pricing and finding the right car for me. Since, I had the appointment with him in four hour I can able to complete to buy the Toyota Corolla S plus.

purpleflax

Nov 17, 2014

I have to give credit to Bruce Zhang for his swift and highly helpful services that we had never experienced elsewhere. His sincere attitude combined with his knowledge make him a top-notch sales representative. There was no pressure and no hard-selling, all he did was to help us out. We spent no more than 3 hours for the whole purchase. I am pretty sure not a single minute was wasted.

Kowshar ahmed

Nov 17, 2014

Got my prius hybrid for Fremont Toyota Kazi Adnan Kazmi was the sales person, was helped me a lot...he was a nice and helpful person and explain me about the car and the price. Thanks Kaz and Fremont Toyota

Joseph O.

Nov 10, 2014

I recently had to look for a used replacement for my previous car which got totalled in an accident (also bought from Fremont Toyota). We decided to go with a used 2009 Hyundai Elantra Touring that was being offered up at Fremont Toyota for the price range that I was looking for. It was pretty much a no-brainer for us to call up Adnan Kazmee (he goes by Kaz though) to help us out with this purchase since he helped us out with the previous one. Kaz was very sympathetic to our situation and took some time to make sure the price, financing, etc. were manageable but also worth it for what we are paying for. More importantly though, he always made sure we actually LIKED the cars he was test driving for us. If you're looking for a new Toyota or a used car of any make and you're in the area then Fremont Toyota is definitely the place to go. Make sure you ask for Adnan "Kaz" Kazmee, he'll definitely take care of you.

AMCalderon

Nov 10, 2014

We came to Fremont toyota on a Sunday to have our car serviced. Our appointment was really early so I came to pick up my husband after dropping our car to service department. We don't know but for some reason we kinda' looked around used car department to browse their Camrys. I've been wanting to trade our other car which is a Corolla since last year. I have a 15 month old baby but since we have a good working 4runner, I was just really hoping for a full sized car coz' i feel it's not too big as an SUV but not too compact as my current car. James Kang approached us at the parking lot and offered help. In my mind, omg they will really try to sell us something. And right there and then I told my husband "we've been though this before, we still have our car, we won't be super impulsive and pressured." That day was not really a day to buy, although i've been wanting the car, but it was not an urgent thing. James came back and talked to us. He had a very nice and light aura- No hassle, No pressure. and that was the first time I felt that way with a dealer. From test driving the car, til contract signing- we didnt feel rushed and obligated. I guess to make long story short, yes i traded my car- but the process was so smooth. And even though we got a 2014 Camry, slightly used, I think we got what we wanted and we are happy. James took care of everything even we had to come back to fix slight dents i found, he was very prompt and honest. He is highly recommended, if you wanna have a good car buying experience.

Karl F.

Nov 9, 2014

My mom was involved in a collision and her Prius was totaled a few weeks ago. She loved her old car and I was determined to get her back into a new Prius as soon as I could. I checked all the different websites and even got some online internet quotes from other Toyota dealership and knew about how much we were looking at paying for a new 2015 Prius Four. Kaz gave us a no haggle price that was well under what we thought we were going to pay and we shook hands right away to buy the car. There was no stress and we were thrilled with the price. We also spent minimal time with the Finance Director and were very happy with the process. This was my second time buying from Fremont Toyota and I would definitely recommend Kaz. He is the manager and his prices are very competitive. Trust me, do yourself a favor and at least call Kaz if you are looking at a new car. He will give you a great price.

Mohammad Ammar

Nov 7, 2014

Got my new Camry SE 2014 for Fremont Toyota. Kazi Adnan Kazmi was the sales person, he helped me a lot...he was very nice and helpful and explain me about the car and the price. Thanks Kazmi and Fremont Toyota. _ YOU GO TO FREMONT TOYOTA- meet KAZI ADNAN KAZMI!!

Muhammad m rahman

Nov 6, 2014

Got my new prius plugin 2014 for Fremont Toyota Kazi Adnan Kazmi was the sales person, was helped me a lot...he was a nice and helpful person and explain me about the car and the price. Thanks Kaz and Fremont Toyota

Jenny Mirah

Nov 6, 2014

I went to weeks ago to possible get a car and I felt very comfortable with Mrs. Emma Alfaro she explained to me all the details and requirements unfortunately I couldn't qualify at that moment but definitely I will came back and re apply. good customer service for sure.

Alex Maltez

Nov 5, 2014

I had the royal treatment from Emma, she showed me several cars, the facilities were clean and good customer services. Thank you.

Cristina

Nov 5, 2014

I would like to say that this is not normal for me to do this. Now these days you rarely get good service, or good customer service. In this occasion, I am very pleased to say that when I inquired about one of your vehicles on your website, I specifically asked for Emma Alfaro, and found that your honesty and prompt response was absolutely amazing. I was contacted the very next day, set-up an appointment, and when meeting with Mrs. Emma Alfaro, the service was #1. I am definitely buying next week. All I can say is THANK YOU for such wonderful experience! Emma made me feel like a QUEEN!

BENIGNO NEGRETE

Nov 5, 2014

When I visited Fremont-Toyota on Sunday, November 2nd, one of your agents took care of me , her name was Emma Alfaro. She was very courteous , enthusiastic and knowledgeable. Because of her attitude and great manners, I'm really thinking in buying a used Toyota Tundra that my wife and me like a lot in the near future. I always listen her program Sol y Luna on Saturdays at 1:00 p.m. on the radio KIQI1010AM and that's why I decided to visit Fremont-Toyota.

Ali-Dev

Nov 5, 2014

Last Saturday I came to this dealer and Ema Alfaro help me with all the questions that I had and even tough didn't buy anything yet, I will be returning to get a car at this location. Thanks a lot!

Tai Pham

Nov 3, 2014

I have been looking for the best deal on toyota corolla 2015 le for 2 weeks and make calls to many dealers, but always have trouble with price, and all that mind playing game from the saleman. Until I contact the Fremont Toyota dealer, and this Guy Adnan (Kaz) Kazmee contact me and gave me the best price comparing to all the other dealers without hard feeling, and when I got there, I really am satisfied with his way of treating his customer, he's friendly, proactive, and helpful, he took care of me really good and the paperworkwas only 1hour and 30 minutes. I sure will purchase my next car from this dealer and ofcourse, Adnan will be my number 1 choice if he's still available.

Tai

Nov 1, 2014

If you want to find for the best deal, you'll find it hetr with this guy as a sale manager name Adnan (Kaz) Kazmee, friendly, and straight forward to the best deal comparing to all other dealers I have contacted. Definitely will go for my second and third with him.

sue.k.williams.10

Oct 13, 2014

We waited to deal with Julie, she sold us a Pris in 2013, gave us a great deal, no other dealership would even come close, so we came back for this one. If we need another in a few years, we will come back. Thank you, Sue

elizabeth.kwan.161

Oct 8, 2014

Julie Chang is a great auto specialist, friendly, and knowledgeable. I highly recommend her so I referred my friend to her and got the same Prius Hybrid Plug-in. Julie helped out in every way she can and went the extra mile to serve the customer.

Lunkerjim

Oct 7, 2014

Purchased a 2015 Corolla LE Plus with Sun/moonroof. Brown (his name) the internet sales manager gave me a great "Up front no hassle deal". Worked out everything over the internet so when I went in everything was ready. An hour later I was on my way in my new Corolla. Thanks Brown for the great deal and service. ??????????

KG10000

Sep 28, 2014

Thanks Fremont Toyota for helping us get our new RAV4. Your team made the process easy and carefree. Painless for sure and my wife and I appreciate that. They had the color and the model that we wanted at a great price That was that.

ToddWong

Sep 25, 2014

Adnan Kazmee assisted me on my purchase of the new Toyota Sienna 2014. He quickly answered all my question and have hassle free sales price that we both agreed upon without needing to play the price game. He made sure my family were taken care of while dealing with the transaction. It is worth driving from San Francisco to Fremont for this purchase. Ask for Adnan Kazmee if you plan on buying a Toyota.

arthurwang

Sep 24, 2014

I just bought a brand new 2014 Toyota Sienna last week from this dealership. Today I brought in my minivan to install a backing radar system. When I returned the loaner car, the service department has no one to help me. I looked for help for almost 10 minutes, finally found a service adviser who is available, and it took him another 10 minutes to find out my car's status. When I finally got my minivan, and drove it home...and you know what? The parking brake is not working, and the hood latch switch is broken! This minivan has only less 200 mi on it. I just can not believe the worship and service from this dealership! Way under my expectation! Too bad! I am so unhappy that I spent almost $40K there on a new car to just get this kind of service level.I will walk in the service department tomorrow first thing to see how they will address my concern here.ps: Even they double checked my cellphone # when I left minivan, they still called the wrong one (my wife's & home #) to leave a message about my car was ready. Nothing is right on their communication in my case. I complained on site before I left, they said they write me an e-mail. They don't even have my e-mail address to begin with, how can they reach me by e-mail to follow up? I just can not believe it! Come on, at least you need to take a note of customer's contact info.

ExCarSalesman

Sep 12, 2014

I have been looking for a long time for a fully loaded black Lexus and Freemont Toyota had just the car I was looking for at a great price. The customer service from James from the internet department was outstanding. We drove a long ways to get this car and he arranged everything in advance. And Harry from the fiance department also did a great job and expediting all the paperwork. We were in and out of the dealership in under and hour. It was the best car buying experience I have ever had. I would have given them a 5 star rating, except they showed the car in the evening with the used car showroom outside lights off, and the car was very dusty. I think this was on purpose because there was a problem with the passenger side door that had been egged. It left a circular mark in the paint job. It was not really bad and most of the time you wouldn't really notice. I even used my phone flashlight to look over the entire car. It was too dusty and dark outside, so I missed it. However, I now feel that they hid this from us to keep from going down any more on price. All in all, it was still a great deal, even with the passenger door imperfection.

Claudia Rodriguez

Sep 2, 2014

Over all level of service is very poor. They do not treat their customers like customers.

Wicky

Aug 20, 2014

Purchased a Toyota 4Runner in about 2 hours - Must say that Kal Nezami was great to work with on my purchase. Kal helped me out with all the information I needed and then made sure I received the deal that I wanted. I had looked at several other car dealerships and came close to purchasing another car. However, Kal was able to get me what I wanted and my daughter and I drove off with an new 4Runner!

depstein56

Aug 5, 2014

I had a great experience with Fremont Toyota with the purchase of my 2014 Highlander XLE. Thank you Femont Toyota! Very friendly service also, which I appreciated.

vince.leamons

Jul 26, 2014

This dealershiip was extremely courteous and persistent in getting me the exact car I wanted. I originally came to Fremont Toyota all the way from Santa Cruz because when researching prices on my Avalon Hybrid, they were far and away the best. Unfortunately, they did not have the exact color I wanted in stock, yet they managed to swap with other dealerships to find the right one. There was no pressure, no argument, and I never had the feeling, as I have had at so many other dealerships, that they were trying to squeeze every last nickel out of me. On the day I finally picked the car up, the dealer I had been working with came in on his day off to get me going, and I was the last customer out the door before they closed.Highly recommended.

Nefertiti

Apr 27, 2014

I usually go to Hayward Toyota for service even though I live in Newark. Moreover, someone recommended Fremont Toyota, I first hesitated, then I spoke to Eric. I sense he was sincere in really trying to help me on my first visit. As we all know going to a new place for service can be pretty trying and unsettling not knowing what to expect. Moreover, Eric stepped up to the plate and assured me they will take care of everything.When I got word my car was complete for service I had a wide smile on my face, relieved! I was even more at ease when I was told the price for servicing my car. It was certainly fair. I did not leave Fremont Toyota (in particular being female) cheated and ripped off by a male dominated environment (which is rare in my personal experience). Therefore, I have no problem recommending Fremont Toyota, because now they have a brand new customer. ME!Thank you guys....and keep up the good work....

nelwang

Apr 21, 2014

My service manager, Steve Sako, is very professional and kind to his customer. He treated my service appoint seriously, on time and explained the details of mechanical problem. He also helped to find out the discount I can get. I will recommend my friends to come to your service department for future car services.

RajeevKaza

Feb 21, 2014

My experience was excellent with this dealer buying a NEW 2014 Sienna in Jan 2014. I decided the Model and trim, Sales Manager Kuldeep Brar was extraordinary, with out him I would have NOT walked out of the Dealer in 90minutes. All the deal took place in 1.5hrs can u believe it. I was very clear what I want, Kuldeep did not play around or beat around the bush to push me to buy unnecessary stuff.Happily walked out with a NEW Mini Van, thank you Kuldeep and the Finance Manager as well.Rajeev Kaza

Joefmt

Feb 3, 2014

The Service Department at Fremont Toyota should change their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James Miller whom I dealt with shows their inability to understand that in this day of age being rude to customers will not go unheard of. I'm happy that I can share my experience here so that other owners of their beloved Toyotas should not have to be subjugated to such encounters when servicing their vehicles. James was confrontational, wanting to have the last word, and made me feel so small in front of other customers in his office only because I complained about waiting twenty minutes in order for someone just to talk to me. When I first went to go pickup my car after Fremont Toyota called me and told me that it's ready, I looked for the original advisor to help me out, but he was no where to be found. I was told to go and talk to James because he takes care of his co-worker's work when the other one isn't available, and so I simply asked him if he can get someone to get my car which had been there to get an oil change. He told me he'll page the original advisor and that he can't help me! I was confused because the manager told me that James would help me. Anyway, the original advisor never came in. I asked James to help me out because I've been there for twenty minutes now and the person he paged might have been gone for the day. This is when James unleashed on me as began treating me like I was a nobody since I was just there for an oil change. He ruined my weekend. Never again would I ever go back to this place.

Joemft

Feb 3, 2014

The Service Department at Fremont Toyota should change their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James Miller whom I dealt with shows their inability to understand that in this day of age being rude to customers will not go unheard of. I'm happy that I can share my experience here so that other owners of their beloved Toyotas should not have to be subjugated to such encounters when servicing their vehicles. James was confrontational, wanting to have the last word, and made me feel so small in front of other customers in his office only because I complained about waiting twenty minutes in order for someone just to talk to me. When I first went to go pickup my car after Fremont Toyota called me and told me that it's ready, I looked for the original advisor to help me out, but he was no where to be found. I was told to go and talk to James because he takes care of his co-worker's work when the other one isn't available, and so I simply asked him if he can get someone to get my car which had been there to get an oil change. He told me he'll page the original advisor and that he can't help me! I was confused because the manager told me that James would help me. Anyway, the original advisor never came in. I asked James to help me out because I've been there for twenty minutes now and the person he paged might have been gone for the day. This is when James unleashed on me as began treating me like I was a nobody since I was just there for an oil change. He ruined my weekend. Never again would I ever go back to this place.

zamanm

Dec 30, 2013

During our visit to the show room, we never felt being under pressure to purchase a car. The sales people were very helpful. The price of the car was reasonable. The show room was clean. The color of cars in the show room were chosen in good taste.

jshein

Dec 30, 2013

I bought two Toyotas (one mini van and one Prius) from that dealership and have been there for services since then. The service manager was/is very professional, courteous and give you the straight talk what you need and what can be put off until future service. No pushy or the phony "fear factor" type of salesmanship. I like that kind of service. We all have to earn a living. That dealership does just that., earn the trust of its customers to make a "living," so to speak. Give it a try and if possible, ask for Steve Sako, the service advisor. A very nice and helpful guy.

aerobicgurl

Dec 16, 2013

The salesperson, was not friendly nor professional as well as very rude. He had me waiting, while he helped another customer when I was his first customer. He asked another sales person to assist me. I felt disrespected and I voiced my concern for poor service to front desk. I called management and have not received a call back in regards to the actions of salesperson.

Hungdt

Nov 30, 2013

This is our third car purchase at this dealer. They are always the lowest price and respond immediately from quote to payment within a few hours. We will buy again from them.

lzar14

Nov 5, 2013

Great service, it is great working with people that can actually help you in finding the right car for the right price will definitely recommend.

priusv3

Oct 29, 2013

Started with getting price. Got best price on our 2013, Prius V Three over phone. No hassle-price. Once we are at dealer, we are attended promptly. All paperwork all the way to finance went thru in less than 2 hours. Never had such fast and accurate and great experience before!!!

MJP5nsa

Oct 18, 2013

I called on a Friday for an early morning Saturday service. I was greeted by Daniel who was clean, courteous and friendly. He was knowledgeable and respectful. When I explained to him that the problem was that my car was growling when I drove it and when it idled he explained that it was probably the bearings in the car's water pump ( my dad said the same thing). My car was whisked away and under went a thorough exam and I was driven home by Toyota's courtesy shuttle. Daniel called and kept me informed of my cars progress and the mechanic had also said the brakes needed to be replaced (that was documented on the previous service). Daniel also understood my concern with expense and need for safety. All said and done my car was returned before 4pm and had even had a courteous wash. I am confident that the service was thorough and fairly priced ( I have used another service for an oil change once before and that cost was slightly more than Fremont Toyota Service Center). My car is ready to go anywhere I want to go!Thank you Daniel and Fremont Toyota Service Center

Dougdoerr

Oct 9, 2013

My wife and I were very satisfied with our recent experience at Fremont Toyota. Johanna Madjus, our sales person, was patient, helpful and gave us the opportunity to make our decisions in a caring and stress-free environment. She went out of her way to make sure that our needs were met and that we received all the services that we were promised. We will definately recommend Fremont Toyota to our friends and family. Thank you again for your superior and caring sales and service.

TuffPrius

Sep 16, 2013

I was very reluctant to visit a car dealership as my past experiences with car sales people have always been unpleasant ones. Rachel Ghiringhelli quickly put all my anxieties of dealing with a pushy, patronizing sales person at ease. She was very friendly, professional and knowledgeable. It was the best car buying experience I've had.I will definitely be recommending Fremont Toyota to my friends and family.

allisoneaster

Sep 15, 2013

following is why i rated Fremont Toyota a zero star business: i took my Toyota in to have my brakes serviced, i was charged $700 and my brakes are still malfunctioning. I then took it to an honest 5 star mechanic shop called Foothill Car Care where they said Toyota overcharged me by $400 and the problem is not solved. Thanks for nothing Fremont Toyota i will never be back and im posting this on Facebook so 1000 other people dont get professionally ripped off.

agooddea

Sep 13, 2013

This was the first time I purchased a car from Fremont Toyota. The only reason I rate the Quality of Work at 4 is because the dealer did not wax the new car I purchased in order for it to be truely shiny being a new car. Once upon a time a different dealer waxed a new car I purchased that was so shiny as to be very exciting! I rate all others at 5 mainly because of Mr. Robert Taguinod at the Fremont Toyota. Robert quoted a good internet price that I found no need to negotiate and Robert pulled from a remote dealer a car with particular color and configuration I want. Thanks Robert! Ever experience a situation that a dealer will try to increase the price when you show strong interest in a car? There is no such situation with Robert. The buying experience with Robert is smooth, absolutely hassel-free, and friendly.

blit911

Jul 30, 2013

Salesperson was very helpful, precise to the point & very courteous. He made us feel very comfortable & attended to our needs. He has a good demeanor & pleasant personality. This guy is born to be a salesperson.

DHARMENDRA

Jul 21, 2013

Its one of the best.I visited diffrent place their excellent costumer service made to buy my dream car from them . Thanks toyota fremont family . I suggest everybody just to visit once u will see the difference.

greenbuyer

Jul 20, 2013

Competitive pricing, wide selection of cars/models. Sales process was very slow

omar ramirez

Jul 14, 2013

They were friendly and helped me get a car suitable for my family and I at a good price with monthly payments affordable by us.

ReneeFaz

Jun 30, 2013

A vehicle purchase is always a nerve racking experience. Driving up I feel like a carcass, for lack of a better term, up against the vultures just waiting to scoop in on me. Ed Tuason happened to be out when we pulled up. I could immediately tell he wasn't one of those pompous and arrogant sales people. We did our homework before arriving at the dealership and actually viewed the vehicle during closed hours to avoid that high pressure feeling that we anticipated. To our complete surprise, there was none of that vibe at this dealership. Ed opened up the vehicle, pointed out its highlights, and took us out for a test drive. After pulling back in we sat down inside the showroom to work out the deal. Toyota has this philosophy of what I like to call "no B.S." pricing. Their best price was already marked and was backed up by sharing with us KBB's fair retail value, which we had also brought with us in an effort to be armed with our best buying power, and Carfax report. We still, of course, asked for more off and Ed dealt with it professionally. The Sales Manager ALWAYS has to get involved, a part of due process that I generally completely despise but, again to our surprise, another professional who treated us respectfully and without a pompous attitude. Although he disagreed with the amount for which we were asking, he agreed to take it to the used car manager for consideration....We got what we wanted. Deal was done in fewer than 30 minutes. Including test drive and finance, I think the whole deal took about an hour. It was once of the most pleasant (as pleasant as car buying can be) experiences we've had at a dealership. Two thumbs up for this dealership and two more thumbs up for Toyota Motor Credit - ended up having to return to the dealership to sign a new contract for a lower finance rate!

Jwagener74

Jun 27, 2013

The sales and Service was great. It was a Certified Pre-Owned car. 2007 Camry. After about 2 weeks the engine starting ticking and the key fob started working intermittently. They finally called me to tell me that the books for my car and my 2nd key were available. When I picked it up the key fob didn't work. I asked them when they could check the car about the ticking noise. The Service Manager said they would call me on Monday for an appointment. They never called. I had to call on Tuesday to get the appointment just to arrive and find out that the appointment was made with the wrong service department and had to be rescheduled. We will see tomorrow how things go as that is when I have to go back in. We are 1 month in now and its still not taken care of. Everything was great until the service department issues. Feeling very frustrated and things like this is why I kept my old car so long... i hate dealing with this stuff.

NMuir

Jun 7, 2013

It was not about the sale, it was about the customer service. I went in for a truck, but they respected the fact that I wanted to look at all my options- cars, SUVs, etc. It was very important to me to look at all my options, compare, and make the best financial decision; they allowed me the time without been "pushy". Ajay and Julie were very accommodating and work great as a team. I will and would recommend anyone looking for the Toyota vehicle to go to Fremont Toyota off Auto Mall Pkwy and ask for Ajay and Julie.

NewownerFR-S

Apr 18, 2013

I been to other dealers and spoke to many salesman but this paticular dealership gave me a great service and help me with the car that i want, instead of pushing me to buy cars i dont want like other cardealers do. But overall i believe and i will definitely recomend Mr. Robert Taguinod to my family members who is buying an afforable car or a car of their dreams. Actually i gave my cousin his phone number and set up an appointment so he can look at the car well best of luck...

demode98

Mar 28, 2013

Buyers Beware: If you are considering purchasing a car from Fremont Toyota, think again. The sales associate quoted me a price for the car, fully loaded with 2 separate $1000 rebates. One for being a new grad and one for paying cash. I was given this price in writing, the vehicle was ordered and was told it would be ready in a week. I was also given the option to finance the vehicle with 0% APR, but still get the $1000 new grad rebate. The car arrived in 3 days, great! Walk in, cash ready, only to be told the cash rebate does not apply and that if I would like to use the $1000 new grad rebate, I need to finance the vehicle, but not at the 0% APR I was garaunteed, but at a 2.99% interest rate. Turns out the sales person didn't understand the promotion and never spoke with the sales manager before finalizing the price. I spoke with the sales manager, Abdel Rghai, and described him my situation: that I walked in to the dealership, promised a price for a vehicle in writing, only to be told none of the promotions I was being offered applied. He tried to talk me into financing and basically punished me for wanting to pay cash. He then told me that there was nothing else he could do, and that if I didn't want the car, someone else would be willing to pay for it and to take my business elsewhere. As I was trying to get advice from my family member during this deal, the sales associate made me feel incompetent by telling me that I should decide for myself instead of having someone else pull strings for me (my family member). I was shocked that Mr. Rhgai would not uphold the promotions that I was offered in writing by the sales associate. This dealership is greedy and it is obvious the customer does not matter at Fremont Toyota. Shame on you.

xqchen76

Mar 14, 2013

We came to Fremont to help our sister buy her first car. David Briones help us out and he was so great! He explain things to us and show my sister as if he were buying the car for his daughter. He understand that she is young and does not have lot of driving experience. He seem to really care about his customer more than just trying to make a sell. Definitely look for David if you are looking to buy a car. I would highly recommend and you won't be disappoint. He is friendly and very helpful. He also help us call our insurance company as we were not totally prepare when we came in to buy a car. Definitely look for David Briones when you are there!

jackpotty

Mar 11, 2013

When I Go to Fremont Toyota to have my Oil changed or my truck serviced I know that I will be in good hands. I have always been leery of mechanics or service writers, but at Fremont Toyota, I feel assured that they will do the best for me. I thank them all the time and they don't know it, because when I get on the road I am thankful They took care of my truck.Sincerely, Sherry Sasum

teky

Mar 9, 2013

Our Prius has been serviced at Fremont Toyota almost from its first mile - now at 280K, we are very satisfied with everything Fremont Toyota has done. Routine service is always performed efficiently, and the rare major problems (like replacing the catalytic converter) have been handled well. The consistency of long-term service managers like Steve Sako and Ramiro Orozco makes Fremont Toyota an exceptional organization.

erinlee93

Mar 6, 2013

Their service is very convenient and fast,the staff was very warm and would often ask what we needed.The employee helped me find the car which I want.And the prices in my budget.

JennJohnson2011

Mar 6, 2013

I had a pleasant purchasing experience, but I had to have new tail lights installed as the ones on the vehicle I purchased had been stolen. I was told on Saturday that my new truck would be ready for pick up on Monday. I had to call the service department 4 times on Monday to try and get an update on the status of my vehicle. At one point the receptionist looked up my truck and told me that it was being worked on. It took me 4 hours to get a hold of the service manager, Israel, who was in charge of my truck. I had left him a message & tried to have him paged. I also tried to speak to another manager, but none were available for me. I ONLY WANTED AN UPDATE ON MY VEHICLE. Finally, when I told the receptionist I was on my way to pick up the truck, she was able to get Israel on the phone. He was surprised that my sales rep. didn't call me to update me....I don't think it was my sales persons responsibility to call me, since my truck was in the service department and had been assigned to a service manager. (besides that I happen to know my salesperson is off on Monday/Tuesdays). ALL I NEEDED WAS SOME FORM OF COMMUNICATION! I wasn't asking for anything more than what I should have gotten.My truck is supposed to ready today (Tuesday) and I've been told it will be delivered to me at work. (fingers crossed).I would recommend the dealership for purchasing a vehicle, but if this is how the service department operates, i'll be looking to take my maintenance some place else.

Rabbit_94538

Jan 24, 2013

Leo was very friendly to help us to search around the car. Once he discovered that I have spoke with a sale person, he changed his attitude and be very rude and reject to service me. That's day was my day to try on all plug in car in different brand so I can decide which one to buy. I have a Toyota before and Toyota got my information because I bring my car to service. The sale person that I spokw over the phone on Friday is not working on Sunday. Is that mean I need to stop shopping because he is not there? Should I fit my own time on shopping car or your sale person time???Toyota need to work on customer Service skill and commission issue on Sale Team!!!

Nan Yao

Jan 24, 2013

I went to this dealer all the time. Friendly and so considerable. Because so many ppl like this dealer, better to call to make an appointment ahead to avoid waiting. Overall, perfect experience!

Tomyeiras

Jan 18, 2013

My experience at obtaining a car loan and purchasing a vehicle was excellent in everyway. The sales associate listened to my particilar circumstances, gave me some valuable purchasing advice and ultimately was responsible for me making a purchase free from stress.

aloksaraf

Jan 11, 2013

I bought a new vehicle from this dealership and got a aftermarket accessories added to the vehicle. After sometime I noticed an issue with the workmanship (a damage to the vehicle in the area where the accessory was installed) and promptly reported to the dealer. Even after 4-5 months of repeated follow-up I do not see anything moving. Approaching them is like they are doing me a favor even talking to me. Still the issue is not resolved and I have to explain the same problem multiple times to the dealer and still no clue what is going on whether they are doing something or not doing or sitting tight on it.

911Girl

Dec 31, 2012

Our service person was fabulous. He got my daughter's vehicle serviced during a heavy holiday time, so that she could return to college with a safe vehicle. Thank you! Michael even offerred to stay late so that we could pick up our vehicle after hours.

G-ray

Dec 4, 2012

I have nothing but the best service and satisfaction with all of Fremont Toyota! the Dealership is clean,courteous,friendly,the employees from the parts department to the service department to the sales department and Mechanics are outstanding in doing there jobs!

Dolores McKay

Nov 30, 2012

I bought a Toyota Camry in 2001. I have been servicing my car since 2001 until now. I love my car, and I never had any problems, except maintenance. All the times I serviced my car, I got excellent service and my car keeps running. I feel lucky!Thank you!Dolores

teky

Nov 23, 2012

When my Prius was new I tried another Toyota dealer for service (because it was closer to my office). Bad experience, and Fremont Toyota has earned my customer loyalty by always doing regular maintenance right, being good about time estimates, pricing reasonably, and holding onto long-time employees who are courteous and know my car's service history even before they log on for the record. We have had only two major problems - the catalytic converter and the brake control chip failed - but at such high mileage that Toyota gets great credit for building reliable parts. For long-distance commuters, this means peace of mind. We are also still on the original brakes at 270,000mi. Other dealers might have tried to fake some problems just to up their bill. My perception of Fremont Toyota is that they have been honest, and that's a good thing.

Sameer Iyer

Nov 23, 2012

They do a pretty good marketing gimmick to drive you out of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, registration etc.) price for Toyota Camry SE and when we went to the showroom they said the quote was wrong and given for a lower model etc... Wasted couple hours making us run around wait and then giving a new OUT OF DOOR price for a Toyota Camry SE that was over $2500 more than what the initial quote we had received for the same car via email. Also they had mentioned when we walked in "If you received a quote from us we have to honor it. It is a STATE LAW." And they surely just played off saying- It was a mistake. Be cautious and make sure you do a due diligence before driving all the way to the Fremont Toyota showroom.

RogerGI

Oct 30, 2012

We had a very good experience with Mr. Le at Fremont Toyota. No pressure, no fuss, and he was very friendly, helpful and informative. We would recommend this dealer to anyone interested in a new vehicle.

sbernste

Oct 18, 2012

Fremont Toyota service is positively horrible. I was charged $771.40 for a 90k service on my Scion (by the way, their website says it's $419.95 but apparently they don't include a number of other required service items on their website). This service was to include inspecting the breaks, flushing the coolant, and 8 more items. When I got it back there were still some noises so I brought it somewhere else to get inspected. I found that they did not do the work they said they did (no break inspection -- they said my breaks were at 5MM but it turns out they were nearly gone at 1MM! -- coolant was bad, tires were underinflated). They said they would do the work again. Of course it is hard to trust them so I asked for compensation instead. They refused. They said they would give me a free carwash/detail for my trouble. I don't want that -- I want the "peace of mind" that they advertise on their website and that I paid for.I have now been forced by Fremont Toyota file complaints. I have never done that and so am spending more time on this. I am completely frustrated with their service director, Alfred Shahgholian, who really just wanted to argue with me that they did the work and so won't give me any refund. He did acknowledge that they made the mistake on the breaks, and his service manager, Matt, said that flushing the coolant system "is art not science" and sometimes there is still contamination in there. That's bogus.I WILL NEVER GO THERE AGAIN.

Kamie

Jul 8, 2012

I have an affinity for the Infinity I Series vehicles and as a new resident to CA I sought cars.com to help me. Freemont Toyota had just the used car I was looking for and made my purchasing experience one that I found smooth and was expedited really faster than any other one I'd had in the past. Their personnel were coordial, professional, helpful and friendly. It was a pleasure doing business with them!

drbenjamin

Jul 6, 2012

The service and help received at this dealership was excellent. It is the best dealership in this region. No matter our question or problem, this dealership goes above and beyond the expected.

EKobayashi

Jul 4, 2012

Since 2005 I have had service on my Gen2 Prius at Fremont Toyota. From the beginning I lucked out with meeting 2 excellent service managers - Ramiro Orozco and Steve Sako. They have always given me fair estimates of both cost and time needed for the work. They are courteous and the quality of maintenance could not be better. After a quarter million miles of smooth performance, I rate these gentlemen tops in their field and will return to Fremont Toyota.

claud54

Jun 26, 2012

I was impressed with the amount of detail and knowledge the salesman had about the vehicle I purchased. He was very helpful and open to any questions I had. This allowed me to be more relaxed about my purchase and had no doubt that I had came to the right dealership.This experience has been one of my best with dealerships because the level of organization and good training was clearly seen through the service I received.I plan on making all future purchases at Fremont Toyota as well as referring others. Thank you once again.

robertl1949

Jun 21, 2012

I had continuing good service at my last visit. The staff are very friendly and knowledgeable including the person making the phone appointment, the service advisor, and waiting room staff. I have always waited for my car and it has been completed by the estimated time period. The facility is clean and the waiting room has a snack shop and comfortable chairs and tables. We leased our car through Fremont Toyota as we they gave us the best deal. I drive the 18 miles across the bay because I have always had a good experience.

dthor

Jun 4, 2012

My experience was very pleasant. I explained to Robert that I lived 3 hours away and he was able to give me a price over the phone. All I had to do was come in and complete the paperwork with the finance manager Tony. Tony was also very good and easy going. He did not pressure me at all to purchase additional items besides the car. He did offer if I was interested that they do have options available and that was it. Robert was very nice updating me on how much time it was going to take for me car to get read (inspection and wash/touch up). I would say that Robert is the best salesman I've dealt with so far.

Minh Ng

May 16, 2012

I came in to test drive a Toyota Sienna. Sorry I could not remember the name of the salesperson, but he's ok in presenting the information. After my test drive, the salesperson started his sales pitch. I did not want to buy that day since I need to test drive a Honda Odyssey next, but this salesperson insisted on selling the car to me. First he offered a $500 below the MSRP ($32000), which I found laughable since no one would buy at the MSRP nowadays. He then got his manager over, and the bad part started. This sales manager, an Indian guy, offered right off the bat that he offered the car to me for $25000!!! How could he drop the price from $31500 to $25000 like that? I could take on his offer, but I must test the Honda first, so I left.When I walked toward my car, the salesperson asked me to come to his cube and showed me the dealer's invoice price, which is $30K, and said he could offer me only $500 below that invoice, or $29500. I got upset and asked him why the manager offered me $25000 knowing that the car could be sold for around $29000?? The salesperson told me that the manager wanted to "test my commitment". Huh??? I knew right away that if I had taken the manager's offer, he would have toyed with me until the price would come to around $29K, not the $25K. I hate this kind of sales tactic, and I won't buy from Fremont Toyota ever.

Rav42007

May 14, 2012

Service is great. The wait is not too long. Staffs were friendly. Am glad there was a free wifi. And thank you for the complimentary snack while waiting.

BMW fan

Apr 21, 2012

The Certified Pro-Owned check list for the Sienna showed that everything had been checked, including a test drive. After purchase and driving home the car started shaking at 70 mph...wheels were unbalanced. They also were VERY hard-riding...they were new V-rated "Vitron" tires sold by AutoZone for $75 each. I called the dealer for an appointment the next day to exchange the tires for the 3-month-old Yokohama YK-580 tires from my 04 Sienna trade-in. They made me pay $350 to change and balance the tires. When I rec'd the van from the repair shop, they informed me that they had also performed an item from a RECALL on the vehicle. Why weren't all those things done on the pre-delivery inspection?

Danny

Apr 15, 2012

The new camry Le that recommded from the salesperson is great.and we only spent two hours to finish all the paperworks,

pchi

Mar 19, 2012

If you need to buy a new car, contact Linda Panzica first to get a quote. They have very competitive price and friendly service. I would recommend this dealer.

James Schmidt

Mar 8, 2012

Toyota recalled my 2006 Highlander Hybrid for factory warranty service on the IPM (Intelligent Power Module). I called and made an appointment. The person with whom I spoke was courteous and efficient. I arrived on the day of the appointment about 30 minutes early. I was met immediately by Ray, the service advisor, my car was taken in and work began immediately. I chose to wait for the service as Ray said it would be about four hours. Ray even gqve me a coupon for a free diet coke! An hour into the service, Ray said it would take all day, so he arranged for a shuttle (no charge) to take me home. My wife brought me back toward the end of the working day. Ray delivered my Highlander not only fixed, but washed! As Ray had said, the service was completely covered by my warranty. I've driven it for two days with no hint of problem. My wife and I have used this dealership for 15 years with various of our Toyotas. Our experience has almost always been positive just like this time.

Dolores McKay

Feb 3, 2012

I feel very comfortable taking my car for service at the Fremont Toyota. All the people are very friendly and courteous. I will not take my car any where else. I feel comfortable that I get excellent service

Cheryl Venuto

Dec 31, 2011

They are very busy at this dealership. I'm sure this is because they do a great job and are easy to work with. I drive to Fremount from other side of San Jose for service and bought my last two cars there because they treat you well. I drive by my local Toyota dealer because I've had serveice there before many years ago and looked for new cars there before and they look you up and down and seem to be evaluating wheather or not they think you can afford to buy a car......in other words if you aren't dressed well if you come in your work clothes you will be treated differently.

jkcmutch

Dec 21, 2011

I had an electrical problem with my 2009 Toyota Matrix, and had it towed to Fremont Toyota as quickly as possible. I got there at 5:50, just ten minutes before they closed, so I was afraid I wouldn't be able to get my car processed in time. I was immediately greeted by Matthew Rost, the Assistant Service Manager. He told me not to worry, and he took care of all the paperwork and such within five minutes. At 9am the next morning, he called me and said my Matrix was already fixed. When I went to pick it up, I was even more relieved when informed that I didn't have to pay a penny, because there was a recall on all Matrixes for that same problem. I went in annoyed and frustrated, by Mr. Rost made sure that I left worry-free and happy. I'd like to commend him and Fremont Toyota for friendly customer service and a great job in fixing up my beloved Matrix.

peterfun

Dec 14, 2011

If I can give me negative stars I would.I was out looking for an acura mdx and they have one. I started talking with Christie and Chris (I think Chris works under Christie) and test drove it and it was good and well.I then bought my wife to see the car and Anita was eagered to help us and Chris and Christie were both off that day so we'll test drive with her, so we thought. 45 minutes later, no key... Turned out someone from the office took the key and refused to give it to her. OK, for the test drive, we found that Anita knows nothing about car. How to turn on a light, what's the button used for, where are the switches, she is rude, offensive and clueless. OK, I thought, we will make an offer to Christie and we will never had to deal with Anita. So I called back a few days later, which Christie and I pretty much agreed on a price and also we've agreed that I don't have to deal with Anita. When I showed up with my wife and my 2 year old after work, Christie was gone (She told me she would wait for me), and guess whom she asked to take over? ANITA! We asked for the key for a final check up, it took another 45 minutes to get the key, turned out someone was test driving it. They didn't even hold the car for us knowing that I will take it that night. I had an angry wife and hungry baby beside me, then the dealer plays the usual tricks on making us wait some more, when it's finally the time for us to get in, we took out our laptops already and were working in their kid's room. The car was ready to inspect after an hour, so we packed up our laptops and ready to see the car, it took about a minute with the kid and all, and Anita rolled her eyes like she had been waiting for us for ages.The car has a ripped leather that was promised me to be fixed by Christie, but when we saw the car, of course it wasn't fixed. Anita promised me it was going to be fix in 5 minutes, guess what, since the car shop was closed then, we had to pick it up the next day. The manager (EpDan?) played the good cop bad cop on us, but the already agreed on price, not happening... We had to argue some more (already 9:15) and he finally backed down to the previously agreed on price, then we thought it was over, he promised us in and out in 5 minutes so we waited... We left at 10:15pm that night, with all the paperwork, but no car (in the shop, promised to be delivered to us the next day)So next day, no car neither, why? Their mechanic are not good enough for a simple fix and they had to call in an expert. 3rd day, the car came in. I took it, think I am a happy man now? The CD changer was broken and I called and called, no one is returning my call. No Christie, no EpDan, no Anita. After they took my money it's aidios my friend.After all that said and done, I will never go through this dealer again in my life. I advice you to do the same or you will be writng it up here as well.

Dpurcell

Dec 6, 2011

Found the car I wanted through a buying service. Confirmed availability and price by phone in minutes. Looked at car, signed papers, got demo, and drove away with new car in less than 60 minutes. No hassle, no quibbling, no pressure. First car buying experience I've ever had that was actually pleasant.

carlosl1

Dec 5, 2011

I always take my car to the dealer for services and I have allways had a great expierence with Toyota. But this time Matthew was very kind and helpfull he was the first to acknowledge me when I was waiting in my car and he had my service done in a timely matter and there suttle service was also very helpfull and very nice it just couldn't take me home but it offered to take me shopping so that's where I went for about 3 hours and I had a great time shooping.

ocean.snow

Dec 2, 2011

Mr. Steve Sako, Assistant Service Manager Fremont Toyota, was great to work with. Very prompt, efficient, professional and helpful. Fremont Toyota took care of the car battery problem for my vehicle the same day I took it in and at no charge (I believe it was still covered under new car warranty). Thank you Steve and thank you Fremont Toyota.

judyopal

Nov 29, 2011

I normaly do not bring my car to the dealership for service, it was an emergency for clutch master cylinder and clutch slave cylinder replacement for my 1998 Corolla. Louis explained what needs to be done and I was well informed. Good shuttle service to drop off and pick up when the car is ready. The mechanic did a good repair job on my Corolla.

drefren

Nov 7, 2011

As a first time customer, i really appreciated Matthew prompt attention and honesty around what i needed when i brought my car in for service. Wanted to say thank you and you definately would have more business from me.

rulezz22

May 15, 2011

came to Fremont Toyota - my wife never drove a Prius before, so we wanted to see how it handles the road.Here's the short version of a dialog we had up front:Sales person named Muhammed - which Prius you want to buy?Me - Prius 5Mohammed - we only have Prius 3.Me - Can we drive it? We could order 5 from the factory.Mohammed - No, you cannot.Me - why?Mohammed - Because this one is not Prius 5.Me - can we try Prius 3? Mohammed - No.Me - Why?Mohammed - you are not buying, go home. We have other customers.Me - ?????!? Ok... Maybe you can you tell us why sunroof is not offered on Prius 5, but offered with others? What is the difference between Prius 3 and 5?Mohammed - no, I do not know. We do not do it this way - call Toyota and ask.From there I asked for the manager, who was not very happy to help us either, stating if we are not buying (we have to buy to test drive? that's new!), we should respect sales person being a human and unwilling to spend his time with us.

Peeaar

May 8, 2011

After week's struggle and opening a case I got appointment scheduled for today to install my DVD which was promised at the sale which was valued at $1000 (close to factory installed) but when they actually installed it today it was a DVD player which costing around $150 when searched in internet and apart from that after the installation they never cleaned the vechile the mess made while instalation. They had all foot print marks on leather seats and stained carpet also they promised to do a complimentary car wash which was never performed. They didn't even bother to clean it even after asking.WORST Experience and worst service and BIG cheaters promised for a DVD which is eqvalent to the factory installed but ended with cheap stuff. Thanks,Praveen

mchansekar

May 6, 2011

There is no sense of customer service at this dealer. I wont recommend to anyone. Here is my case to justify the opinion. I bought a certified 03 Camry from Fremont Toyota in 2007 with an extended warranty and reimbursement guarantee. I paid $2k extra on top of car price for this. It is suppose to cover for 7 years or 100k miles whichever comes first. Early this year car developed some problem with engine and transmission which I thought would be covered by this warranty as the car has little less than 80k and within 4 years since I bought it. But service department told him that my warranty is not good anymore as it expired as of 2010, 7 years from 1st date of purchase. I thought that I didnt read agreement correctly but when I verified my reimbursement form, the expiration date mentioned is in 2014 (7 years from the date I bought). Initially I was told by their finance person that it is mistake in reimbursement form by their finance or sales team and I should be able to get my reimbursement money back. 4 weeks later they are telling me that reimbursement is handled through separate agency and I need to wait till that date to get reimbursement. Not sure who made the mistake, nobody wants to take ownership of this problem and anytime I inquire about it, their response is that we requested your documents from cold storage and still we havent got it. Experience with service department is another story. Within a week after I purchased this car, observed a howling noise from front passenger side. I was told then by their service department nothing to worry, it just a tire noise and sometimes it happens if tire and tube combination doesn't match. Moreover, it is a certificated car there is no reason to worry. 6 months later they advise me to change transmission fluid flush and I did spend $500 doing it. Thinking it is regular maintenance stuff. Within a year they again recommended for one more transmission fluid flush which I didn't do due to lack of any proper explanation why it is needed within a year. In the meantime, noise was still persisted and become more prominent. Right after my warranty expired, service department diagnosed this noise issue is a problem with wheel bearing and recommended not to drive like this as it is damaging the transmission system. Fix requires $1200 plus $500 transmission fluid flush. To top it up, now engine warning lights are on due to catalytic converter busted, which is another $2500. Their service department assistant manger is the only person in this dealing who was customer friendly and covered the catalytic converter under 8 year/80k miles warranty.Not to mention, my friend who got Avalon around same time as me has already junked his car due to transmission problem. It is a very sad experience as I have to lose my car that I spent almost 20k.I will not buy another Toyota nor go to this dealer!!! Very unsatisfied customer!!!

Ptaylor

Mar 19, 2011

Everybody is wonderful until after you buy the car. I have gone back four times for the same problem. They also changed my warranty after I bought the vehicle. I got less for the same amount. Twice I made a appointment and they had no one there to fix it. Then I started having problems with the brakes after a month and they said it was cheap pads and they won't fix it. The original problem still isn't fixed,a broken radio holder they keep saying they ordered the part and I show up and it's not there.Also some on the panel lights were out. they fixed them but they put it back together wrong. When you put the heater on hot it shows cold. It's very frustrating. Everybody talks about Toyota.I can at least tell them where not to go.Today I was told one of there persons are sick. They said to leave it and they would look at it. But they wouldn't have time to fix it. Would you leave it! I couldn't believe the manager said this to me.

lauko

Mar 18, 2011

Great dealership.I drove to this dealership from Reno because they gave me the best deal I could find.I was looking for stick (Camry)but Fremont Toyota sold me automatic for $1000 less than stick.Nice people to deal with. I had trade in vehicle and they gave me more money for it that trade in value from K.B.B.No complains from me.

orchidchild

Aug 14, 2010

The issue here is the Fremont Toyota service department claims my car is in good condition. When I have proof there is a real problem and they agreed, the issue has gotten worst. Brake failure is a serious problem. Fremont Toyota is not accepting responsibly for their incompetent mechanics wants to charge me $864. This is in addition to $460 of work already done with Fremont Toyota on July 6th, 2010. From my perspective, my car was running fine when I brought it in on July 6th. I thought I should get a tune-up and perhaps replace the timing belt since it's at 96K miles. After my tune-up, the bill was $460.15. Fremont Toyota recommended a multi-point inspection, replace air filter element, replace cabin air filter, and replace rear brake pad/shoes and resurface rotors/drums. The service person told me everything else looks good. Shortly after the service, I noticed the car doesn't drive the same. I can't quite place the problem. The engine seemed louder and rougher. My car engine was not quite like before. I thought I imagined it. As time passed, the engine sounded more and more labored. When I stepped on the gas, the car had a pull like dragging something. The engine revved at 2500 RPM almost touching 3000 RPM mark. This is a visible sign and proof something is wrong. At the same time, I noticed there oil leaks on my driveway. I parked my car on the road after the repair and didn't notice the oil leak until I park on the driveway recently. I brought the car to Fremont Toyota at 7am and showed them the oil stained paper to proof there is an oil leak. I also described the revving engine and rough sounds. At 11am I received a call from the Assistant Service Manager, Mingo Galleto, that indeed the oil gasket was broken by the technician when he changed the oil. They replaced the gasket free of charge, but there is nothing else wrong with the car. He said he even test drove it and didn't hear or feel problems with the car. He assured me that he just drove a similar year and model, Camry 2004, and it sounded the same. I went to the shop and Mingo rode with me for a test drive at around 1:30pm. We got on 880 and when I hit around 50 mph the engine sound louder. As I hit 60mph my steering wheel shakes slightly. At this point Mingo assured me that my tires are not balanced. At 70 mph, my car started to drag when I accelerated. The car was revving close to 3000 rpm as I described to him in the morning. He confirmed this is abnormal and it's a problem. We got off the next exit and headed back to Fremont Toyota on Auto Mall. When we got to Costco, just a block or so from Toyota, we smell something coming from the car. When we pulled over, we saw smoke coming from the driver-side front wheel. Mingo told me the brakes are overheating. He drove the car back to the shop after the brakes cooled to evaluate the problem. I got a call from Mingo at 2:03pm. He said the brakes caliper broke. The caliper, brake pads and the rotors has to be replaced totaling $1140 dollars. Because I was inconvenienced, so they will give me a discount for $864.00. He said he can use aftermarket parts, non-Toyota parts, and it will be $697. To me it is unacceptable to ask me to pay for the whole braking system. Toyota should take responsibility because of faulty diagnosis (twice!) and the technician not doing a proper job to service the car. I spoke with Bill Martin, Fremont Toyota Service Manager, at 5:51pm. He argued the following points: 1) The service on July 6th did nothing to the front brakes. They inspected the front brakes as part of the service and there was nothing wrong. My contention is the problem only appeared after I had done the service. Though he claimed the technician did nothing to the front brakes, the broken gasket is an indication of the lack of quality and detail to their work. As a consumer with no mechanical knowledge, I have no idea what parts were removed for inspection and not properly replaced. 2) Caliper can fail anytime. Bill Martin pointed out even if Toyota replaced the front brakes pad, broken calipers are not their responsibility. My front brakes pad were replaced by another shop a long time ago. I never had problems with them. Bill Martin and Mingo both said caliper breakage is irrelevant to the brake pad change yet they insist I should talk to the other shop. The caliper were not replaced, it is an original factory part. 3) Toyota did not properly inspected the car when it was dropped of this morning even after I told them of the problem. Bill Martin insisted I didn't specify it is a brake problem, therefore, they did not inspect the brake this morning and not liable for the brake problems. From my description, Mingo noted in the written order, revving issue at 60-70 rpm and rough engine sounds. They must of inspected the car for something. I had no way of knowing the brakes were failing and specifically the caliper broke. There is no way for me to insist they inspect the front brakes. Mingo told me he test drove it and there is nothing wrong with the car. They did not do due diligence to inspect the car until I proofed there was a problem.My family and I could be seriously injured if the brakes locked up while driving on the freeway. This could have been a dangerous situation and not just a financial concern.

evansm3008

Jul 22, 2010

Very nice at first but when things do go his way, he sounds like a THUG!!!!!!Took my business elswhere. Way to go David - a model employee! What not to be! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

macmartinez

May 29, 2010

THROUGHOUT MY VISIT TO FREMONT TOYOTA SERVICES,ONE OF THE EMPLOYEES DIDN'T GIVE MY THE EXACT INFORMATION ABOUT MY EXTENDED WARRANTY WAS ABOUT TO EXPIRE, THAT WAS THE FIRST LIE. I LATER LEARNED THAT THIS WAS NOT TRUE AND REALLY EXPIRES IN THE YEAR OF 2011. THROUGH OUT MY SERVICE, I NOTICED THAT THERE WAS A DENT THAT WAS PAINTED OVER PAINT IN MY VEHICLE. AND OF COURSE THEY TRIED TO DENY BUT I KNEW IT WAS THEM. THAT WAS THE SECOND LIE. I TOOK MY VEHICLE BACK TO COMPLAIN THAT MY BACK DOOR WAS COMING UP WAY TOO FAST AND ONE OF MY CHILDREN MIGHT GET HURT.THE SERVICE GUY SAID THEY DIDN'T DO NOTHING TO THE BACK DOOR BUT THEY DID. THAT'S THE THIRD LIE. I SPOKE WITH HIS MANAGER AND EVERYTHING CAME OUT THAT THEY DID REPLACE THE SHOCKS IN THE BACK OF THE DOOR WITH THE INCORRECT ONES. AND ADMITTED THAT THEY WERE THE ONES TO CAUSE THE DAMAGE IN MY VEHICLE. I TOLD THE MANAGER THAT I DIDN'T WANT TO DEAL WITH THE SERVICE GUY THAT WAS ATTENDING ME AT FIRST AND THE MANAGER OFFERED THAT HE COULD ASSIST ME THOUGH OUT MY SERVICES OF MY VEHICLE. THEY WERE GOING TO CHECK A LEAK IN THE TRANSMISSION AND THEY WOULD CONTACT ME WHEN THEIR JOB IS COMPLETED. IT TOOK THEM ABOUT TWO WEEKS. I ONLY GOT THREE CALLS WITHIN THE TIME SPAND. THEY WERE NICE TO PROVIDE US WITH A VEHICLE ONLY TO DEMAND BACK THEIR VEHICLE BEFORE WE PICKED UP OUR VEHICLE. EVEN, THEY WENT TO MY OFFICE TO PICK UP THE RENTAL CAR. I WAS STRANDED THERE WITH NO ONE TO TAKE ME TO FREMONT TOYOTA WHICH PERSONALLY I THINK IS REALLY UNPROFESSIONAL OF TOYOTA.

niknik

Jan 30, 2010

Lies, lies and more lies. Nothing written or said was true. The trip there was a total waste of time. I don't know how this place is still in business!!You see, I applied online for a loan. When I spoke with Anita (the finance specialist), she assured me everything was in order and even gave me an approval number. Included in the bait was:30 days if needed for any down payment and the lender would start payments in mid March on the car of my choice. Wow!!!! All was B.S.!!! The used car I wanted was perfect for my budget. I test drove it and knew this was the car for me.Sadly though, Anita could not get me financing on the car I wanted. It had too many miles on it....wouldn't I care to look at the other cars she had already mentioned? Ironically folks, these cars and their mileage were comparable to the car I wanted. It's just that the one I had picked out was about 4-5 thousand dollars less!!!I thanked Miss Anita for her time and left Fremont Toyota with my approval number in my hand and placed it in their garbage can...which is much nicer than what I thought of doing with it!!!!!Don't shop there.....unless you're looking for a guaranteed disappointment.

Romich1978

Sep 6, 2009

The sales person press me very hard about buing the car right now and he offered very hight price.All was OK untill my question: "Can you give me the invoce"? He said: "I can not give you the invoice", then turned around and tried to go away. I asked him about his manager. He brought me to his manager. Manager said that he can get me the invoice but the price is final and I am wasting my time.If you wanted to be high pressed and did not know the real price of the car, you can go to this dillership.I strongly recomend to find another place.

jessicama

Aug 21, 2009

On Dec 2008, I went to Fremont Toyota dealer to purchase a certified used car and this turned out to be a nightmare, I've been to Mercedes dealers many times and never experienced such problems. This report is for consumers to be AWAY from Fremont Toyota (located at 5851 Cushing Parkway, Fremont, CA 94538) as you could loose your life if you purchased the car there. A . Fraudulent representation on 160 point assurance certified used car: Vehicle does NOT pass 160-Point Quality Assurance Inspection I purchased a certified used Toyota car on 12/22/2008(with mileage about 32500) The certified car should pass 160-Point Quality Assurance Inspection Between on 12/22/2009 and 1/1/2009 ( 1 and 6 days after the purchase), I find the following problems on the car, these problems indicate that the car HAS NOT gone through the complete 160-Point Quality Assurance Inspection at all and could cause life threatening problems while driving. 1. Front and rear tire valve are both leaking and missing valve sensor. The rear right tire valve was leaking on 12/23/2008 and the ABC brake sensor was on so I drove the car to the service department on 12/24/2008. They claim they fixed the problem and also checked all the other tires and make sure they are working. 2. On 1/1/2009, the front right tire was leaking again and the ABC brake sensor was NOT on (I have the mechanic report to prove that). This caused disaster on 1/1/2009 trip. The complete front tile flatted because of valve leaking and no indicator of the leaking. I was on high way 5 to Las Vegas (at 80 miles/hour), and a person found our flat tire when we were at break at Lost Hill.(fortunately we exit highway 5 for a break) At the time, the front right tire was completely flat and we did not know how and where we can repair the tire. We called the Toyota towing service and the car was towed to the nearby tire repair shop. The complete repair report was enclosed with this letter. This disaster cause panic and tremendous delay on my trip. If the tire was not found out to be flat in time, we could lose all of our life! Please be aware the potential damage it could cause due to dealer's fraudulent sale! Thereafter on the trip, we have to stop for every 100 miles to check whether there is any other leaks or safety problems. 3. ABC brake system tire pressure indicator does not work. This is why there is no tire leaking indicator on 1/1/2009. 4. CD system not working at all. Radio has sizzling noise when driving speed is more than 20 miles/hour , basically you can not hear radio when driving. 5. Driver pillar is breaking. Indicating frame has been damaged. 6. Driver bottom seat plastic is breaking. Indicating frame has been damaged. --- this indicates that the vehicle could have some hidden history such as prior accident. The broken interior is not normal to a 30K mile car. I have never seen such things in my 10+ years driving history. 7. When the van is on, you can hear wired van noise. 8. Second key remote control does not work. Can not lock/ unlock the car. 9. Windows shelf internal crack, not caused by external break, but caused by frame pressure. 10. Please note that you failed to disclose to me that you get commission from the Phantom Foot sale of $249. This failure to declaration is against the law and subject to $1000 additional penalty. 11. On Jan 1st, I paid $125 towing fee due the complete flat tire, Cross Country Motor plus only reimburse me $100 , saying there is $100 cap on road side server, this $100 cap is NOT mentioned in the contract. The contract says 100% re reimbursement of the road side service. Here the dealership break the contract again. B. Fraudulent representation on warranty plan:I was told by sales manager Jose Aguilar and Rebecca Chung that 7-year/100,000-mile Limited Power train Warranty starts from the date of my purchase where in fact it starts from original date of first use when purchased as new- that is 3/11/2005 C. Management expulsion of the sales and finance team:On Jan 3rd 2009 , when I was back from the trip and called the sales and finance manager who sold me the car, both of them were said already fired by the dealer. This expulsion of the fraudulent sales and finance team indicated the dealership could have many more fraudulent cases like this, and their expulsion of the employee is one way to get way witness in the court trial.

marielmcano

Aug 14, 2009

On Saturday, June 27th, I purchased a 2010 Toyota Corolla. They had approved a $1,000 discount for being a new college graduate. I signed the contract and went on my way. About three days after my purchase, I received a call from Bill La saying that they had made a mistake with the APR they had approved for me. They originally gave me a 3.9% APR, but he said that it was supposed to be 2.9% because the 3.9% was for Camrys and not Toyotas. I agreed to go to the dealership that evening to re-sign the contract. About 3 weeks later, I got a call from Bill La, Finance Manager, saying that they made a mistake by granting me the $1,000 discount but later learning that I had past the cut-off date for eligibility for the college grad discount. Sales Manager, Michale Shannon, had given us the $1,000 discount. We were also working with Leo Alansalon. Rightfully, I disagreed to re-sign the contract because they had already granted me the discount and should not have approved it in the first place. I asked him to take the matter with his boss and any other appropriate party to resolve the issue. He said he would call me back. Two weeks had passed without a phone call, and he called back insisting that I return the car and that it was too late to re-sign the contract. I had stated that I was waiting for them to call back to tell me if they can work anything out because of their mistake, and he stated that it was too late and that he felt uncomfortable going through with this deal and any other deal even though they were the ones who mistakenly gave me the discount.

steve shyu

Jul 31, 2009

I made call to make sure the news paper ad special sales for camry is still available.They told me it is still available. I drove 30 miles to there and a sales lady worked with me spending more than 30 minutes to locate the car with matching VIN number that listed in the news paper for sales. I completed all the paper work to acquire that car,then the sales lady told me that they will not sell this car to me at the news paperad price. First they told me that car was sold. Then they told me if I pay a little bitmore than $3000 more, then I can have that car. I simply just walked away.This Fremont Auto Mall Toyota dealer does not have integrity to be business.

Danilo David

Apr 16, 2007

I was very satisfied with the performance. Hal Lawrence did a great job. The employees are very friendly and helpful from service department to customer service. I would recommend Fremont Toyota for sales and services.

2carguy22

Jan 18, 2007

Did a great job - very helpful. The service staff is first rate.If you are looking for a Toyota Service Department, this is the one.Thank you Fremont Toyota Scion!

mc2004

Sep 2, 2006

i am a shop owner. recently my customer with a 2002 rav4 had a transmission problem. i perform a test drive, and whenever i shifted from P-R, the transission would slam into gear and i would get harsh shifting. i perform my checkout and came to the conclusion she needed an automatic transmission right after i drained the transmission pan and found metal shavings. did my research and found that the best way was to go with a toyota rebuilt with the 12 months unlimited mile warrany. installed the transmssion, started the vehicle and i would notice just shifting from P-R that the rebuilt transmission i installed slammed into gear more harsh than my old one. at this point, i havent put any miles on the vehicle just sitting in my shop and going from P-R. called FREMONT TOYOTA and told them the problem. i asked them if they could send me another transmission because i got a bad rebuilt unit, and was told any warranty work, they have to checkout first. got the car to them, few days passed. steve (service advisor) called me and told me that because i replaced the automatic transmission without changing the ecu also, that the ecu caused the transmission to go bad. i told him he was full of s..t. i said how can a ecu cause a transmission to go bad just from shifting it from P-R with no miles on it. i never even let the vehicle leave the shop, nor has the customer driven it yet. i told him that we dont live in a perfect world and it is possible for me to have gotten a bad unit. he stuck with his findings from his mechanic and told me that the warranty was void because the ecu was not replaced and my customer had to buy another transmission. wat i didnt tell him was that why didnt toyota parts notify me of the ecu's burning out these transmission if they are such a problem. ive been working on cars for over 15 yrs and not once have i have seen this problem or heard such a thing from this service advisor. he agreed the transmission was bad, but stuck with the ecu being the culprit. we spoke over the phone and still nothing is resolved. my next step is to call TOYOTA CORP. and the BBB if need be. when i delivered the car, just watching this service advisor at work made me wonder about this person. it seemed like he had no clue of what is going on around him. no wonder this FREMONT TOYOTA DEALERSHIP has such BAD CUSTOMER RATING. O, AND YES, THE MAJORITY OF MY CUSTOMERS DO TELL ME OF THE SAME EXPERIENCES AS I HAVE DEALT WITH AND THAT IS WHY THEY BRING THEIR TOYOTA'S TO MY SHOP....VERY BAD CUSTOMER SERVICE!!!!THIS ALSO GOES FOR THERE SALES DEPT. TO AS TOLD BY MY CUSTOMERS!!!!AVOID FREMONT TOYOTA AT ALL COST!!!!

autouser

Aug 2, 2006

I made a mistake of buying prepaid maintenance. There is a difference in what they claim as the standard service and what the prepaid maintenance provides, so it is not worth it. Additionally, what is supposed to be done with prepaid service was also not done. I was told that I need to pay for services which is supposed to be covered. I was also told to perform "recommended" services which were unnecessary. When I got the car back, I was told that there was something else that was wrong with the car and I had to buy additional services. I had checked it a couple of weeks back and also from the nature of the damage it was clear that this would not happen during normal use of the car.

toyotabuyer

Jul 15, 2006

I'm so glad that I didn't throw this guy's card away. This fleet mgr lied to me. I called to test ride a corolla S and he said he had one available. So I drive 30 minutes to get there and when I arrive, he says it was just sold. How convenient! He says next one is coming is in a few days which have the same features he was telling me over the phone. (It was probably the same car) Next, we try to negotiate a price. So he gives me his invoice price on paper which is always bumped up and gives this spiel about how dealerships cannot sell under invoice. Then, I said I went to another dealership and got a price under invoice (which I did) and then he knocks $300. Didn't he just explain to me that you can't go under invoice??? Bait and switch, unprofessional, lies...strongly not recommended. A fleet mgr too!!!

vetinh2000

Apr 29, 2005

I was shopping around for a new Camry. When I ask for the exact price and monthly payment, they pressure me to sign and provide all kind of personal information in order for them to do the paperwork. After getting all the information, the manager walking around and come back 5' later with a piece of paper and start writing down how much does it cost and the monthly payment. Then he right away asked me to put down the down payment. When I said I'm shopping around for a good deal, he again pressure me by asking if I would buy right away if he give me the invoice price. When I said I would come back if the deal he gave me is good, he give me disrespected facial expression, laugh and walked away.<br>DON'T WASTE YOUR TIME HERE.