Used Cars for Sale at Fullerton Chrysler Jeep Dodge & Ram in Somerville, NJ

Paul1111

Jul 1, 2016

First, my vehicle had a recall on the fuel tank, it had to do with a sensor that was bad inside the tank so they ordered me a new one and had to wait a month to have the work done. The bad sensor would cause the vehicle to stall after putting gas in. When they did do the work and I picked up the vehicle there was a knocking sound coming from under the vehicle that was not there prior to the repair. The service manager took a ride with me so she could hear it and she said it was because of an exhaust leak. Keep in mind that to get to the gas tank you must remove the exhaust system first. So they said they did not cause the leak and were not responsible. As I was driving home the noise got louder and louder so I went directly to my mechanic to get it checked. They through it up on a lift and noticed right away that they did not connect either hanger support on the exhaust and the pipes were hitting against the frame, they also noticed that while taking the exhaust off they also broke the seal on the exhaust where there was a previous leak that was repaired. My mechanics fixed the hanger issue at no charge. When I called the dealer to inform them they just said they were sorry but still refused to repair the exhaust seal that they broke. Now since the repair wasn't fixed the pipes have rotted and the whole exhaust system needs to be replaced.

NJKID

Jun 29, 2016

The new QuickLane checkin is efficient, quick and convenient. Some routine checks are so automated that it takes but a couple of minutes, even before the regular service begins. Use of an IPad (or equivalent) automates the whole process, including photos of your car as it first appears in their service area. The final report is a slick piece of complete reporting on issues, checks, and status of your car.

ram

Jun 9, 2016

Our experience with leasing a Dodge Ram 1500 was exceptional. Best experience.. Great Sales service. James Sheeley and Robert Haller were very knowledgable and very helpful.

Brian Beldowicz

Jun 5, 2016

I came to Fullerton to buy a used 2008 Dodge with 123,000 miles on it cash in hand.Rich Zeller and I discussed price prior to my arrival via email.Of course there were added charges tax title and so on.The bottom line left us with a price discrepancy of only $500.I can't believe they let me walk away from a $500 difference in price on a 2008 truck with 120k miles. Not even an offer to meet in the middle.Business must be very good these days.Unfortunately they lost my business as well as everyone I can possibly tell to stay away from this dealership.Thanks for reading,Brian BeldowiczP.S. I can't believe they let me walk away from a $500 difference in price on a 2008 truck with 120k miles.

NewJeeper

May 21, 2016

Our experience buying a Jeep from Fullerton was amazing! Our sales associate, James Sheeley, was super helpful, knowledgable, and easy to work with. The finance end was easy, too - Scott and Rob answered all of my questions and made the process so simple. I highly recommend Fullerton - we will be back!!

ltcolt

Feb 25, 2016

Very good experience. Professional and stress free. Juan Munoz was knowledgeable of the vehicles. He did not make us wait or sit and sit like most dealers. The Experience was quick and painless. Tom Gandolfe helped finish our deal. Total experience from both was very good

brenkart

Jan 17, 2016

Jason thanks for the open and honest sales process. That's not something you get at every dealership you walk into. Everything about the process was seamless and all of my questions were thoroughly answered. Jason definitely went the extra mile to make sure all my needs were met. I would recommend him to anyone looking for a new Jeep (or any other Chrysler product for that matter). After visiting a few dealerships, he is what brought me back to to Fullerton. Thanks again Jason!

Van123

Sep 22, 2015

Kyle Jackson was very nice and friendly even we hadn't make a decision on the same day, no pressure sales. My whole family include my little son like him. He was very patient and answer all our questions and gave us a very detailed introduction on how to drive our first mini van. We had a very happy experience!

cesco12

Sep 17, 2015

The Sales Consultant "Juan Munoz" was very friendly, no pressure, efficient and aswer all que questions about the Jeep wrangler I bough it. Very Happy...

ramman

Sep 15, 2015

They were friendly, knowledgeable, no pressure and did what they said they would do. My salesman was Kyle Jackson.( My truck was stolen and the insurance company totaled it when it was found ). I found this used 2015 Ram that was a deal and put down deposit to hold it, it had some scratches on it and stain on driver seat, they cleaned the seat and did their best to get out scratches. It took a couple weeks for the insurance company to send the check, but Kyle and Fullerton did not pressure me about the time and held the truck for me. I would use Fullerton again when I need a new truck. And would recommend them to my friends.

Dana1992

Aug 11, 2015

Thank you Eric for making my buying experience pain free. Traded in my 2014 Jeep Compass for a 2015 jeep wrangler. Couldn't be happier with my new jeep. I got the price I wanted for my trade- in and couldn't be happier. Eric was so helpful with answering all of my questions and more. He went above and beyond. From the first step into the dealership I felt like family. Everyone was just so great with everything. I highly recommend Eric Kulawczyk and Fullerton for anyone who's looking to purchase a new car.

Rockyko

Jul 31, 2015

I been coming to Fullerton since 2003 , and love coming here coming from Staten Island if i need service they make it work for me nobody i no does this thank you,staff is great nice they dont hoover around you like voltures. Kyle Jackson i love dealing with straight up class act man makes buying or leasing great,Kyle is the best and hard working sales person i will not go to anyone else thank you Kyle,but i dont want to leave any of the others who work there great bunch of people i give this dealership a 10plus you wont be disapointed, cant wait to come in again.

KayMA367

Jul 19, 2015

Thank you Jason and Kevin for making my buying experience fun and pain-free. I traded my 2012 Subaru Forester for a 2015 Jeep Cherokee Trailhawk and was hopeful that the rave reviews I had read on other websites were truthful and accurate. Ill tell it to you straight believe the hype. An honest, no pressure transaction where I got the price I wanted for my trade-in and a fair deal on my new lease. I couldnt be happier and I highly recommend this dealership to anyone looking for a new Dodge, Ram or Jeep. JNK

car guy

Jun 30, 2015

No pressure great sales staff addressed all my concerns. Friendly staff made sale pleasurable. All features of my new Jeep were explained and demonstrated to my satisfaction.

MikeM181

Jun 9, 2015

This past weekend I made an appointment to look at the Jeep Wrangler Unlimited, in particular the Willys edition. I went in with a bit of apprehension since I normally dislike dealing with typical "car salesmen". I met with Kyle Jackson ( who was recommended to me by someone on the Wrangler Forum). Kyle took the time to go over all the various models, from the lower end Sport edition to the high end Rubicon, explaining all the differences and variations among them. Kyle was patient and knowledgeable (being that he too is a "Jeeper"). At no time did I feel pressured to make a purchase on that day. The process did take a couple of hours, but was mostly because of the information given and the questions that I posed. In the end I did purchase a 2015 Willys Wrangler Unlimited due to the information given by Kyle and the type/style of Wrangler that I was looking for. At no time did Kyle try to pressure me or upsell me to a different vehicle. I must say that this was without a doubt one of my best car buying experiences that I've ever had. Once I decided on the vehicle I went and spoke with John in finance and that too was a painless experience. John did explain the different warranties available, but again with no pressure for me to accept any of them.I would highly recommend Kyle if anyone is thinking of looking at Jeeps. In addition, everyone that I encountered at Fullerton was pleasant at all times.Mike Millan

micaelab

May 9, 2015

Juan was exceptional, he truly made my experience relaxing and super easy. Juan has an extremely customer centric attitude and is very personable and genuine.

ixloc

Apr 17, 2015

Lou and Kevin were great! Plesent to work with and the whole experience went off without a hitch. The only downside to the experience had nothing to do with my Lou, Kevin, or perhaps the dealership at large. I feel that since it is 2015, paperwork should be digital. I should be signing on an iPad and have all my documents emailed to me with the option of having paper copies if I wish. It would dramatically speed up the process and show that Jeep is on the cusp on new technologies.Other then stated above everything was great! Thank you, Lou and Kevin!

Bluefamlife

Apr 8, 2015

After 2 months of shopping, countless visits to dealerships, endless phone interactions with many dealerships in nj and pa, we finally found Charles "chuck" Countryman at Fullerton Jeep. We purchased a 2015 Wrangler Unlimited. Charles is professional, courteous, informative and thorough. Our entire experience with Charles was seamless, flawless and painless. We drove over an hour to work with him and he worked tirelessly for us. Well worth the trip and a true blessing after experiencing the stress and headaches that accompanied our interactions with other salesmen at other jeep dealerships. Please consider Charles for your car purchasing needs...he exceeded our every expectation.

Jeep Deep

Mar 23, 2015

I was satisfied with the laid back approach of the Staff especially James Sheely . He was patient with me and did not pressure at any stage sales process . He was also very relatable and adjusted his schedule the day of the sale to accommodate me . He was knowledgeable about the Jeep I purchased and made me feel at ease about my purchase . I would definitely recommend Fullerton to my Friends and Family . PS ....The Finance department was up front and did not try to dupe me into buying any warranties or Extras .

Susan

Mar 12, 2015

I made it through the entire winter without getting stuck in the snow; and I actually enjoyed driving in the wintery mess this year. This is the second vehicle Lou Rimblas has helped us lease with Fullerton. We cannot thank him enough! He is always an absolute pleasure to work with. I will continue to recommend him and the entire Fullerton team to everyone I know! Thank you so much!

Grandvan

Mar 11, 2015

It was a great experience purchasing a new 2015 Dodge Grand Caravan. I would recommend the dealership and the salesman, Lou Rimblas. Thanks again Lou.

humjag

Mar 6, 2015

Not the car dealership we remember in the past!I have purchased at least 20 new cars in my life and these guys have nailed it. No pressure, Great prices. Great atmosphere. I didn't get shuffled to a back room to deal with a manager. Just honest sales work. Lou is top notch. He knew the vehicle took my order and got me out of there in 15 minutes. He couldn't have been better. When I came back to pick it up, the truck was prepped perfectly and I paid for it and drove off in under an hour. I don't know what they could have done to make the experience any better. I rarely write reviews as I am not impressed often, but this one I need to share. If you need a truck or car I would highly recommend anyone to speak with Lou Rimblas

sue

Mar 5, 2015

Thanks Lou for helping me make the right decision and getting us in and out so quickly on a snowy Saturday. Love my Jeep Compass.

mariguiry

Feb 26, 2015

I recently bought a 2015 Jeep Wrangler Sahara, I love it!!!! Lou Rimblas ( sales man) ) helped me every step of the way. Thank you Lou Rimblas for a great car buying experience!!!!

johndlg

Feb 19, 2015

In and out. NO xxxxxxxx. Wanted to buy a car and did a deal in ten minutes. TRUCK PURCHASE THE WAY IT SHOULD BE. EASY PEASY

Jo

Jan 21, 2015

We just had another great experience at Fullerton Jeep! Our sales person, Lou Rimblas, was a pleasure to deal with and gave me a great tutorial of all my new Jeep's features at delivery. Believe me, there are a LOT of amazing features in the Grand Cherokee Limited. This is our 4th lease at this dealership, and we have purchased two here as well. Fullerton service has kept the Jeep that started it all running at peak performance - my beloved 2000 Jeep Cherokee Limited. Our son has it with him at college, and it's still going strong. We feel confident recommending Fullerton Jeep because we have found this dealership to be honest both on pricing and on service. Keep up the good work!

mattdam99

Jan 20, 2015

Rich Santamaria was excellent. No haggle price and while process was very fast. I would recommend fullerton to all my friends and family. Overall great experience.

SDFerris1

Jan 15, 2015

Bought my new 2015 JGC Summit via TrueCar and Fullerton, and couldn't have been more pleased. The price was outstanding, no tricks, no pressure to buy anything extra, complete focus on the customer, and highly professional. I initially contacted Scott Zedowski (excellent), and then worked most of the time with Adwait thereafter.I was originally intending on placing a 'to-build' order, but Adwait was diligent and looked at a number of other dealerships - finding an all-but-perfect match to my proposed build (identical but no engine-block heater, which I could live without). He followed up with the other out-of-state dealer, worked out a trade for one of Fullerton's Jeeps to obtain the one I wanted, and arranged the delivery to Fullerton very promptly and with no additional cost to me.All arrangements were completed in a very timely way, the vehicle was beautifully prepared by the Fullerton crew, Adwait spent very ample amount of time with me and my wife reviewing all the features and capabilities, patiently answering all our questions and assisting us as we went over the new Summit with a fine-tooth comb prior to signing off. Before we left with our new Jeep, he even filled the tank!All in all a great purchase experience - kudos to Atwait!

jaycho65

Jan 7, 2015

I had a great experience at Fullerton dealership, especially with the salesperson, Lou Rimblas. He was very helpful and knowledgable. The deal was nice and smooth, and reasonable. I highly recommend this dealership. -Jay C.

Johnjnj

Dec 18, 2014

Lou Rimblas did an excellent job at assisting us in looking at the Chrysler Town and Country. At first I was back and forth between years and options but Lou answered all of my questions and was very knowledgeable on the vehicle. He walked us through the whole process and made my wife very happy. We both left the dealership that night with our new vehicle. The professionalism of everyone involved was excellent and I would highly recommend this dealership to my friends and family. Thanks Lou.

gm4478

Dec 15, 2014

I was searching for a new 2014 Chrysler 300 SRT and was referred to the dealership through TrueCar.com. From the outset, Charles was very responsive and eager to provide options and detail to insure I was making an informed decision. After several days of hunting down the exact car I was looking for, we weren't able to reach a deal. It was not due to Charles or Lou, more due to a lack of inventory available which met my specific requests. I would highly recommend Fullerton to anyone looking for a new car based on their friendly, responsive and knowledgable sales staff. Ask for Charles or Lou and you and bound to have a great experience.

koehler

Dec 11, 2014

Working with Lou Rimblas on the purchase of our vehicle was a very good experience. Lou walked us through the whole process in an amiable manner and was very knowledgeable about all aspects of the Jeep Cherokee we purchased. I don't think you could do any better in picking Lou as your sales person. We did have a key fob problem that was discovered one day after purchase which the Service Dept, after two visits, resolved. Other than that one stumble; the whole process was very smooth.

betta12373

Dec 4, 2014

Fullerton Jeep is not your "typical" highway car dealer. From the minute I walked in, until the minute I left the lot in my new Jeep, I was more than satisfied. My salesman, Brian Gagliardi, was a pleasure to deal with. He made me feel comfortable explaining the benefits of leasing vs buying, choosing the right vehicle and most important, the price. I would recommend anyone that is car shopping to visit Fullerton and ask for Brian, you won't be disappointed!!

jelmc43

Dec 1, 2014

Kathy Bernstein made my car buying experience a lot less painful than I expected. She was patient and kind with me. She took the time to explain how leasing works and gave me all of my options. The dealership is transparent with their pricing so there isn't that back and forth fighting for the best deal. I left there knowing I got the best price possible. This was the best car buying experience I've had. I will definitely recommend Fullerton and Kathy to all my friends and family.

deneen143

Dec 1, 2014

I cannot say enough good things about my leasing experience with Fullerton and particulary Charles Countryman. This is the 5th vehicle I've leased/purchased from Fullerton and Charles made it the best experience yet. His knowledge of the product, patience, follow-up and overall professionalism is second to none. I highly recommended Charles Countryman as the man to see for all of your leasing/purchasing needs from Fullerton.

cperlack30

Nov 29, 2014

This was my first car that I ever bought. Jason took his time, answered all of my questions, and me feel comfortable. I was never rushed to commit to anything that I did not want. Overall, this was an excellent experience and I will be a returning customer in the future.

Robinoxfeld

Nov 20, 2014

Denise DeCicco was so helpful, kind and courteous. I will be sure to look for Denise when I am ready to purchase another car. I have recommended Denise and the dealership to my family and friends.

arthurg

Nov 20, 2014

This was the third Jeep that I purchased at Fullerton and from Lou Rimblas. Easy to work with, knows his products and put me in the right Jeep to meet my needs. Lou and Tom G are great. Highly recommend if you need a Jeep to see Lou Rimblas.

Jimbomac1

Nov 19, 2014

As evidenced by the fact that I have bought three cars here in the last two years. There are no high pressure sales tactics, only superior service and follow through. That's why I keep coming back! As k for Lou in Sales. He is terrific.

Paul Kieltyka

Nov 5, 2014

I bought my 2nd Jeep Wrangler from Jason Lucre at Fullerton Jeep last month. I did a trade in for the first time for a new "15 that needed to be ordered direct. Jason made this entire process simple and fun. He gave me accurate timelines and when the Jeep arrived on his day off, he called me and even offered to come in. We settled for his next day of work instead, and I was treated to an amazingly fast experience. In the past, I have waited for hours while managers talk to managers and keep you waiting endlessly. Even the financing paperwork was a breeze and I was in and out in a little over an hour. All the while, Jason was professional and concise about everything I needed to know about the Jeep and the process. Fullerton staff is overall nice, but I will only be buying my next car from Jason.

BShetz

Nov 2, 2014

We had a very pleasant experience leasing our new 2015 Jeep Grand Cherokee Limited from Fullertown. We did shop around at various local dealers, but ultimately chose Fullertown Jeep because of our sales consultant Brian Gagliardi. He went above and beyond to get us the vehicle we were looking for at a price we were comfortable with. We really appreciated the honest and knowledgeable approach throughout the process. Thanks Bri!!!

abgonzalez

Oct 22, 2014

Our family has been purchasing cars at Fullerton for many years now. Their exceptional sales department provides excellent service in a professional and respectful manner.

Jaymark

Oct 22, 2014

Everything went flawlessly buying a 2011 Subaru Forester. I came from out of state and they made the process easy. My salesmen was Michael Dunlap and he was knowledgeable and took care of every issue I had, including returning things I left in my trade in car. The price was very competitive and I am enjoying my new car. I would buy from them again.

Kristen15

Oct 16, 2014

I usually don't look forward to the car-buying process, but my experience at Fullerton was by far the best I've ever had, and I can honestly say I enjoyed the entire experience. Every single person that I met with along the way was genuine, friendly, and helpful. They were able to answer all of the questions I had, and even ones I didn't know I had. I left feeling like I got exactly what I wanted, and for a great price. And all in one day! I highly recommend Lou and the entire Fullerton team, and I can't imagine going anywhere else for all of my future purchases! Thank you!!

BASSMAN456

Oct 16, 2014

I WENT THERE TO PURCHASE A USED TRUCK AND TRADE IN MY HUMMER . I WAS TREATED LIKE LIKE A FRIEND BY EVERYONE I MET THERE .MY TRADE IN WAS RIGHT ON WHAT I WAS EXPECTING ALSO THE PRICE OF THE TRUCK NO BULL||| I WOULD HAVE NO PROBLEM SENDING ANYONE THERE TO BUY A CAR.

dhorowitz

Oct 13, 2014

I went there this past weekend to look at a car for my son (a new driver). The initial contact was with Adwait via email. I spoke with him on the phone and he told me to come by. When i got there he greeted me and showed me the car and similar inventory. He was very nice, personable, and knowledgable (plus he admitted what he didnt know, which was nice). He took us on a test drive and we ended up with that car. The sales manager, Tom, was equally as nice and it was a hassle free experience. I highly recommend this dealer.

Nick2015

Oct 11, 2014

My wife and I came to Fullerton based upon a recommendation from a friend, and we couldn't be happier. We were looking for a 2015 Jeep Grand Cherokee. I have always dreaded stepping foot in car dealerships, but the Fullerton Jeep experience changed that. This is the first time I didn't feel like I was being stalked by a predator while at a dealership! Our salesman, Angelo Sargiotto, was very knowledgeable, professional, low pressure, and a true gentleman. Angelo knew all the details about the 2015 Jeeps, and there wasn't any question that he couldn't answer. I have never had such a pleasant experience purchasing a new vehicle in my 38 years of buying vehicles for myself and my business. We highly recommend Angelo and the Fullerton team! Thanks Angelo! Nick and Maria

Glukacs

Oct 11, 2014

I came in for service on my 2013 Dodge Dart. While waiting, I walked the usedcar lot, and came across a 2011 Jeep Rubicon with. 9800 miles. It was equipped exactly as I wanted. 3 hours later I was driving it home.

cvbaird

Oct 9, 2014

I had a great experience with Fullerton. Everyone there was super friendly without being pushy. They were willing to show me all types of vehicles to fit my budget. Juan Munoz was great to work with. When I need another vehicle, I will definitely go back to Fullerton!

psuarez

Oct 9, 2014

I was introduced to Angelo through a mutual friend and went to see him in regards to purchasing a new Ford Explorer. Angelo happens to work on the Chrysler side, but took the time to go out of his way to find me the Ford Explorer that I was looking for. He was super professional, very polite and friendly and extremely knowledgable in all areas of the vehicle. The sale was an easy process and I had the Explorer within a day. I would highly recommend Angelo and the Fullerton family of dealerships to anyone looking for a new car or truck. Thanks for such a great experience.

carrieann327

Oct 2, 2014

I called Fullerton regarding a truck I saw newly advertised on the Fullerton website. I spoke with Denise. She was VERY helpful. She sent me all of the information I requested in a very timely manner. The next day the truck was waiting for us to be test driven when we arrived at the dealership. She was very friendly and knowledgeable. She has also helped us after the purchase. Tom Gandolfe was also very helpful, friendly and polite. Dean Tuccillo was the same. I prefer to have a root canal over negotiating a vehicle purchase. This team changed our view. We arrived a bundle of nerves and left with peace of mind. I would recommend Fullerton and I would purchase another vehicle from Denise. I actually hugged her when we left.

Kassandra Kist

Sep 30, 2014

Chuck was great to work with - answered all of our questions that we had. Super personable and helpful. Overall it was a pleasure to work with him!

Mike DeWitt

Sep 26, 2014

I was on my way to Pennsylvania when my truck broke down on Route 287. My serpentine belt busted. Fortunately, I was close to the Fullerton service center in Somerville, NJ.Even though it was the end of the day, Mary and Anthony were awesome in getting me on my way in less than an hour. My stressful situation was greatly eased by Fullerton's professional staff, quick service and reasonable rates.So glad my truck broke down close to Fullerton. I don't know what I would have done without them.Mike

Schneid89

Sep 24, 2014

This was the best experience I've ever had purchasing a car! Our sales representative Lou was extremely knowledgable and friendly and a real pleasure to deal with. He really took his time explaining the features of the car and let me know my options without ever being pushy. I am extremely happy with my purchase and would highly reccomend this dealership and especially Lou, to anyone looking for a great deal on a great car!

BradR

Sep 23, 2014

Our sales representative, Denise made us feel very comfortable. She took her time with us and answered all of our questions. We will definitely recommend her to others. We absolutely love our Jeep!

Sfreedley

Sep 18, 2014

We have bought/Leased our past 3 Vehicles from Fullerton Dodge/Jeep as well as Fullerton Ford and found them always great to deal with, as well as the best price.They truly make our buying/leasing experinece wonderful.Our current salesman Richard Zeller went out of his way to help us find the right vehicle as well as assist us with getting our hard top, which was in storage for our vehicle we wereturning in back to the dealership.We highly recommend this dealership

jr.jimenez2

Sep 16, 2014

highly approve of this dealer, my sales rep. denise was patient and helped me find the right car that fit my needs. very pleasant experience, yes i would return again for my next purchase.

Mommylc3

Sep 15, 2014

My sales rep made this an easy selection. We test drove 2 cars and I was sold onN the second. He listened to my needs and nailed it! He knew my budget and I was thrilled to come under it! His knowledge, patience and personality make him an asset to the dealership. My daughter will be going to him to purchase her car. I have no problem recommending the dealership but will definitely recommend Kyle.

bosshog919

Sep 9, 2014

Purchasing experience was TOP NOTCH! Lou was great to work with and showed professionalism throughout the process. Lou and Scott treated me with respect and made me feel comfortable. Will definitely buy from them in the future.

sklamik

Sep 8, 2014

We went to Fullerton Jeep to look for a new car since our daughter purchased her Grand Cherokee from Lou last fall and was extremely satisfied. The sales people at Fullerton are pleasant and friendly and never pushy. Lou Rimblas listened to what type of vehicle I was looking for and quickly checked to see if he could find a leftover 2014 Grand Cherokee for me. A deal was struck and negotiating was a not the usual hard sell you get in many dealerships. With the help of both Lou and Scott Zedowski we signed on for a new car. Lou keep me updated on finding the vehicle since there was not one on their lot. Unfortunately the car he was trying to obtain was no longer available. Lou spend the rest of the day and even came in early the next morning to find the jeep I wanted. He located a car for me which was a new 2015 instead and it even had a CD player in it. I was thrilled. Lou Rimblas went above and beyond to get me my new car. I couldn't be happier. Great dealership!

tcrivello70

Sep 8, 2014

Jason was extremely easy to deal with and the most honest car salesman I've ever had. He let me know when the best times for him were so that he can give full attention. He worked very hard to make the deal happen, and gave the best price throughout the area. I would highly recommend Jason for anyone purchasing any car.

gordon mcburney

Sep 2, 2014

what a great experience working with Richard. he was so calm when I got nervous, and helped me in all ways. WHAT A SALESMAN. You are fortunate to have him

Jscarpa

Sep 1, 2014

Jason and Scott were tops to deal with. They worked hard to make the deal come together. I would highly recommend Fullerton, Jason and Scott to anyone looking for a new Ram truck.

monaco90

Sep 1, 2014

Kyle Johnson was a pleasure to work with. Kyle was on his way out the door for the evening when I stopped in to the dealership and he ended up spending well over an hour with me test driving the car, talking about its features and giving me an initial quote (which no one was able to beat). He was very low key during that initial meeting and emailed me the calculations. The following day i told him I had fallen in love with another color and he applied no pressure on me to rethink my decision. I ended up returning to Kyle after the other dealers were not as forthright about their prices and could not meet a price that was acceptable. Kyle knew his numbers and the calculations added up right the first time - no trying to sneak in hidden charges with incorrect calculations. Kyle also found me savings where he could. Likewise, Rob in finance found a very low interest rate that matched my expectations on the first try and they gave me a good deal on my trade in. I am recommending Kyle and Fullerton Auto to everyone I know who is in the market for a new vehicle - straightforward, low key and honest.

Dstana47

Sep 1, 2014

This is my third experience at Fullerton. Our last two new vehicle purchases were with Jason Lucre and Scott Zedowski. No nonsense, extremely knowledgeable and are ther if you need them in the future. Highly recommend Fullerton for lease, purchase and maintenance.

tjkarlin31

Aug 21, 2014

Dave was an awesome and straight-forward sales associate & assisted myself & father greatly in looking for a vehicle. The service & hospitality provided by both Dave as well as the rest of the Fullerton staff was amazing & would inquire about purchasing a vehicle from here again in thew future as well as recommending others to do the same due to my experience.

danmah

Aug 20, 2014

Lou was an excellent sales associate. He did not push me into any vehicle that I did not want. He allowed me to purchase what I WANTED.

Pcat26

Aug 20, 2014

I called on the phone one day to ask a few questions, Lou helped me out, I asked for him that night at the dealership, total professional the whole time and not pushy, I like that. Lou is awesome and if definitely reccommend working with him or anyone at Fullerton, they are all great!Thanks All!Peter And Linda

Nereyda

Aug 15, 2014

I have dealt with Juan M.Munoz for the pass two years.(bought 2 vehicles from him) great experience both times He was helpful and very knowledgeable on every car. I will recommend Juan to my friends. Thank you Juan and Thank you FULLERTON!!!!

coryyoung

Aug 13, 2014

David was very helpful and friendly guy. David had the car ready and time for a test drive. The only thing brakes 50% was okay. But I definitely had a quick and easy process at Fullerton Dealership and David did a great job. Thanks again stay blessed!

LjDaSilva

Aug 12, 2014

Second time leasing from here horrible first experience but wow great job by manny on changing my mind. Glad he did. Great experience this time around!! Manny was helpful and very knowledgeable on every aspect of the the vehicle I was leasing.. This guy is a good example of how some sales reps should be.. Great group of people. It was a pleasure doing business with these guys will definitely come back and recommending this place to all car shoppers

Joseph Spallino

Aug 9, 2014

I have dealt with Richard Zeller in the past with other vehicles I have leased and he is a very knowledgeable salesperson. Richard knows how to work thru his sales management team to aquire the best deal for the vehicle your looking for. He has your best interest in mind. I highly recomend him and the Fullerton dealer for your vehicle needs.

danwo

Aug 7, 2014

I recently bought a Grand Cherokee from Fullerton using USAA's Car Buying Service, the price for the new car was pretty much pre negotiated, if it did not involve a trade-in, it would have been a perfect experience. But overall, the whole process was a pleasant one. Salesman Rich Zeller showed me all the electronic features in the car and introduced me to the service department before letting me drive off the lot. He was friendly and knowledgeable. I would refer my friends to Rich.

dldabb55

Aug 7, 2014

I hope that if I ever have to do any car shopping ever again, Angelo will be the one to help me. He was incredibly patient, kind and helpful. I cant say enough how happy we are to have him as our sales rep. Great Job Angelo and THANK YOUUU! Dana and Joe

mvpbridge

Aug 5, 2014

I got lucky and had Jason help me with the purchase of my new car, he was great at explaining all of the equipment included in my vehicle. He also did a great job walking me through all the steps of the purchase. The fact that I know that I can go to the dealership and talk to Jason with any questions about my new vehicle is very comforting.

Wayne V

Aug 4, 2014

Had a great experience at Fullerton thanks to my salesman Kyle. He was professional and very knowledgable and got me a great deal on a beautiful JEEP with very good finance rate. Kyle is my guy for sure and I'll refer my friends and neighbors.

itsahemi

Aug 4, 2014

Visited Angelo at Fullerton to look at a new Durango in July 2014. We had bought our 2012 from Angelo Jan. 2012 and always felt like we should have gotten the hemi. He had to locate the appropriately optioned vehicle from another dealership, but this took next to no time at all. Before I knew it I got a call saying the new Durango R/T was in and was setting up a time to pick it up. Price was excellent on both the new purchase and trading in the old. I always felt Angelo easy to work with through the car buying process. Thanks again Angelo. -Kevin Z.

principaleffect

Aug 1, 2014

Angelo Sargiotto was our salesman again after buying two autos from him in 2002. He was a gentleman on all occasions and explained everything in detail regarding the Jeep. My wife & I always felt comfortable working with him and had a full understanding of our new auto. We promised him we will be back again. PS sooner then 12 years. James & Roberta Feehan

gavin.marconi

Jul 31, 2014

David Greenwald is the best sales guy around . He is super knowledgable has a great attitude I just purchased my second vehical from Dave this past week . My experience this this was even better then my first . I came to the dealership with a very spicific jeep Rubicon in mind . As fate would have it Fullerton did not have a jeep on the lot to match my wants .Dave was dedicated to fining the exact color , model ,and options that I HAD to have . After a few calls to dealers up and down the east coast he was able to locate "my jeep" . After cutting a deal Dave was more then willing to take a 10 hr round trip drive to NH to retrieve my jeep. Honestly I felt bad for making him do this but it showed me that he only wanted to sell me the jeep I wanted and not just ANY jeep or what was the most convient. I strongly recommend if your looking to get in a new jeep to set up some time to chat with Dave G

jkampf

Jul 30, 2014

My future son in law bought a new car for my daughter, and wanted to make it a surprise. Angelo was a magician and made it a surprise in every way possible.We have bought many cars from Angelo and we seem to keep going back!

JuliusFHeil

Jul 26, 2014

I sent internet requests out to 6 different dealers to find and purchase the vehicle I wanted. In the end, the salesman made the difference and is the reason I purchased a new Grand Cherokee diesel at Fullerton. Even though I had actually gotten a lower price on a similar vehicle from another dealer that was closer, Charles Countryman EARNED my business. He was incredibly knowledgeable on the vehicle and handled the negotiation with professionalism. He was fast with email replies and had everything taken care of by the time I got to the dealership.

DERVIC

Jul 22, 2014

Did you ever here of Murphy's law- well that's what happened to me. Thank god for Lou Rimblas,- he was there to make a possible bad experience into a very positive outcome. My vehicle was delayed at the factory & transport yard and came in close to 3weeks beyond projected delivery date. Lou was there to help - kept me informed on details, made several calls to the field reps to expedite delivery. When I had to turn in my other vehicle -Lou secured me a loaner vehicle (at no charge) for 11 days until my car was delivered. Lou gave me the royal treatment.Let's be candid - Lou walked the extra mile - and I know he knows how to treat the customer. In my Executive roll in my company I would proudly recommend my Friends, Family, Co-workers To Fullerton. I was an absolute please working with Lou - a true professional.Keep up the great work - Lou !!!!!!!!

rlettiere

Jul 15, 2014

This was a positive experience and was treated well. I would recommend doing business with this group. I purchased a new Jeep Patriot for my wife.

AGSNJ

Jun 30, 2014

I went to Fullerton Jeep to take a look at a Wrangler. Kyle Jackson took the time to educate me on the different features of the various Wrangler trim levels. I went into the dealership convinced I wanted a Rubicon X, but through Kyle's expert guidance (he's a "Jeep guy", not just a Jeep salesman) I landed on the best model for what I was looking to get out of the Jeep. The model I chose has a lower price than the Rubicon X so I avoided paying for all of the extreme off road capabilities in the Rubicon that I likely never would have utilized. Kyle also took the time to locate a Wrangler with the features and options I wanted, and orchestrated the trade with the other dealership in a very timely fashion (less than 72 hours from first visit to vehicle delivery!). Kyle and Fullerton Jeep have earned me as a long term customer, and I am happy to refer potential Jeep buyers to them for a fantastic Jeep purchasing experience.

morphio345

Jun 26, 2014

purchased a brand new ram 1500 from dave a few weeks ago, it was a great experience and dave was very knowledgeable , I will recommend dave and fullerton to all my friends and family!!

Butterz31

Jun 24, 2014

I recently went to fullerton dodge in need of a newer dodge pickup. I went in and was greeted by a very friendly sales man David. He helped me find something in my price range and I couldn't be happier. The price was right, the sale was smooth, and I was in my new truck in my new truck in mere hours. Overall I rate them a 12 out of 10 and would suggest any one to start there if looking for a good truck at a great price.

Charlesbloom

Jun 10, 2014

Manny did a great job handling the sale of my Cherokee Trailhawk. He was courteous, knowledgeable and reliable. I intended to visit other dealers to comparison shop, however I was so pleased with his service that I felt no need to travel elsewhere. He also did not call in a manager to pressure me in any way - I was never approached by anyone other than to say hello and introduce themselves. Manny was also good about returning phone calls and e-mails and, if he couldn't be there when I needed his assistance, he made sure someone else was there to help me. I heartily recommend him as a salesman and Fullerton as a nice place to shop for a Jeep.

jack3888888

May 15, 2014

Our salesman, Rich Santa Maria was very helpful. He made our buying experience a lot less stressful and addressed any concerns we had with purchasing a used vehicle. We ended up with a GREAT car with a better price than we have seen anywhere else. I would definitely recommend Fullerton to all my friends

jeepguy1965

Mar 30, 2014

This was my third purchase with Kyle at Fullerton and he never fails to deliver. I am in sales also, and Kyle is a true professional. He focused his attention on my wife (her car) and kids and won them over. He made the experience a pleasant one once again. Kyle never fails to deliver a smooth and "no pressure" experience! I would highly recommend Kyle if you're looking for a new JEEP or Chrysler product.

schwotz

Mar 27, 2014

Just leased 2014 Grand Cherokee Limited. This was the second vehicle I purchased from Fullerton and both times had a great experience with Dave Greenwald. He takes his time making sure you understand about the purchase and about the vehicle. In 2012 I purchased a Liberty for my daughter and Dave took the time to explain how everything works to her. I highly recommend Fullerton Jeep and especially Dave Greenwald.

dinfanger

Mar 4, 2014

Everyone was very friendly and Mr. Countryman was honest and helpful. We were very pleased with our experience and our new vehicle. Will not hesitate to recommend both the dealer and Mr. Countryman to family and friends.

dart_dad

Mar 2, 2014

I came to the dealership with the intention of buying a vehicle for my daughter.Dave Greenwald and I looked the entire lot over ,I could not make up my mind, but Dave was patient and obliging .I finally made the decision to purchase the Dodge Dart. Price was where I needed to be. My daughter loves the car . And the deal was done well. Delivery was quick and on time.

deannn

Mar 2, 2014

I had the best experience purchasing my new jeep from Fullerton. Rich Santa Maria was the first person I interacted with when I first started looking for a new car. From the test drive to pricing this sales team at Fullerton was extremely fair and couldn't be more accommodating. This dealership goes above and beyond with their customer service.

vsg11111

Mar 1, 2014

Juan understood my new car purchase requirements. He explained the process of getting a car from another dealer because they did not have it in stock and in the end his advise and pricing were the best. Highly recommend Juan and the dealership.

jeeplimited

Feb 25, 2014

David Greenwald was not only a pleasure to work with but has always gone above and beyond to help his clients. This is now our second Jeep Grand Cherokee that we leased through this dealership, and we will only work with him. He is thorough, knowledgeable and straight to the point. He never gave us the run around or made our time spend unworthy (as many sales people do, based on my pervious lease dealings with other dealerships) and is not only honest, but always follows up works up. He shows the utmost professionalism and works hard to make the experience worthwhile. Not only do I LOVE my Jeep, but we will only work with this dealership. The staff at Fullerton is great (especially Service Manager Anthony Tucillo whom we cannot speak highly of as well), but Dave is the reason we keep coming back. Just personable, honest, reliable and always delivers.

jamescoupe0603

Feb 22, 2014

Found the type of car I was looking for on line at the Fullerton web site. Juan Munoz called me and set up an appointment for me to test drive the car. Juan was extremely helpful with every step of the process; financing, insurance, registration, etc. Juan was friendly and shared a positive, enthusiastic attitude. I would recommend him and Fullerton to anyone. The price of the vehicle was good and the service and attitude of Juan and the rest of the staff was stellar. I already wrote the manager that he should be fortunate to have Juan on his staff. There was another gentleman from finance that was also most helpful. I believe his name was Greg or Craig. He was extremely helpful through the loan process and was a true gentleman.I would buy another car from Fullerton, in a heart beat, based on my experience with them.

EcstaticJeepOwner

Feb 6, 2014

I owned my car for 18 years. The whole process of car shopping was extremely stressful to me until I met Charles (Chuck) Countryman at the Fullerton Jeep dealership. I went into the dealership while visiting my son who lives 90 miles away. Once I was back home, I decided to go back to Fullerton to buy a Jeep Grand Cherokee. This decision was entirely due to Chuck. I had some unique issues that he worked hard to resolve to get me into the car I wanted. He made the process of buying a car not only painless, but fun. In fact, I brought my daughter with me and she ended up leasing a Wrangler Sport Unlimited from him as well.Although I did not deal directly with him much, I know these two deals would not have gone through without the support of Scott Zedowski, the sales manager.I would also be remiss if I did not include Bob (Bobby) Haller, the financial guru, in this review. He was extremely patient and very informative. A real pleasure to deal with.In summary, I would highly recommend going to this team of employees at Fullerton Chrysler Jeep Dodge & Ram.

jpedersen1

Jan 31, 2014

David was fantastic. He was thorough, efficient and effective. I told him exactly what I wanted and he not only delivered he went above and beyond. He returned my phone calls in a prompt manner, was very professional and made the entire buying process very good.I would not only recommend him to my friends and associates but will speak highly of the Fullerton name.

ahasbrookc

Jan 30, 2014

Great experience. Very honest experience, no traditional sales tactics, and no wasted time. I would purchase from them again and felt I got fair trade value.

ClintKolb

Jan 21, 2014

Great experience!David was great even when busy with other customers he never let us feel ignored or unimportant.Even the finace person Bob was great really a great experiance. Not something I expected.We have had horor stories from other dealerships. Eventhough I dislike thier commercials I will purchase from Fullerton and espicially David again.

ljsnyder

Jan 19, 2014

David was extremely friendly, knowledgable and professional. I can say the same for Scott as well. The price I received was unbeatable. Fullerton has gained a customer for life.

RalphTCalistri

Jan 15, 2014

Wow what a great sales rep - Lou Rimblas was great to work with, and I love my new 2014 Diesel Grand Cherokee. I would come back.

njdogwalker

Jan 14, 2014

I purchased a vehicle from Fullerton Ford. It was a head ache right from the start! The vehicle had to be towed back to the dealership 2 weeks after purchase. The car needed work on a battery cable. 3 days after the warranty expired I was charged $300.00 for a coil replacement and spark plugs. The following day I had a private mechanic look at the car they told me the 2 front tires were very dangerous and needed to be repaired ASAP. The repair cost over $700.00.I WILL NEVER RECOMMEND FULLERTON FORD TO MY FAMILY, FRIENDS OR CO-WORKERS!!

ChristopherApadula

Dec 23, 2013

Working with Jason is a big part of the reason we continue to buy Dodge/Jeep cars. Jason is an extremely professional, friendly, non pressure sales person who makes the car buying experience stress free and simple. He truly does everything he can to make sure you get the car you want at the price you can afford. He never uses any car sales man gimmicks and he doesn't use those cheesy car sales man phrases or answers. It feels like you are just buying a car from a friend. I normally hate dealing with sales people, being that I was one for 8 years, because I know all the tricks of the trade. But at this dealership and especially with Jason it was a great experience and as long as I live in the area I will buy my cars from him.

sfdxsm

Dec 22, 2013

I recently purchased a new Jeep Cherokee from Fullerton Jeep. I spent about a month researching the car, gathering quotes from other dealerships, and making some visits to check out the Jeep at those various dealerships. Fullerton actually was not on my list due to not having a Jeep with the specifications I wanted. Luckily, they ended up getting one in on the same day I visited a different dealership where I had a horrible experience.I worked with David who was great. The whole process was good really. First off the Jeep I wanted was buried in storage from coming off the truck. It took a while to find but David ensured me he would find it. For comparison, the day earlier I was at a dealership who said the Jeep I wanted to see was in storage and they MIGHT get it out the next day. I was standing there with my price quotes, pre-approved financing check, and yet they had no interest in going to get the car.The fact that David was willing to go dig through the inventory to just let me test drive was awesome. David is really knowledgeable about the new Cherokees which is refreshing when someone knows as much or more than you. I find many dealership sales employees don't even know trim differences sometimes.Sales process was easy. Price was perfect, he was honest with me, and very friendly. One of my favorite parts is that Fullerton is next to the DMV and they got me my registration, permanent plates, and all stickers before I left! Never had that done before. He also took me next door to fill the tank. Another thing I've never gotten before.Last note is I believe Craig was my finance guy. I already had pre approved financing and I never once got push back about it. I have at other dealerships. Secondly, while I was offered the normal extended warranty options for sale, I declined and that was the end. No back and forth selling me extras, no pushing gap insurance down my throat, nothing. I spent all of 10 minutes in there signing paperwork. Again, very different from some finance experiences.Fullerton did a great job from start to finish. Easiest buying process I've ever been through. I normally wouldn't take the time to write up a review but I use cars.com and dealerrater.com to research where to buy from and they deserve some praise.

kellyk56

Dec 17, 2013

Excellent first visit to a Jeep Dealer. Charles Countryman, our Sales Consultant, made the entire decision making and buying process is an easy procedure. The friendly atmosphere at the Dealer was an welcomed experience.

Justinzaktattoos

Dec 13, 2013

I'm a third time buyer at the Fullerton dealership. 2 mustangs and now a jeep wrangler. David was by far the best car salesman I've ever worked with. He did everything to accommodate what I wanted, and went far above and beyond to get me the best deal possible. He was extremely knowledgeable of his job, I didn't feel pressured or pushed into anything. If you want to deal with someone who is going to not only make you feel at ease, but also make you feel that your not jumping into something, I recommend David. He found me the exact jeep I wanted and made it possible for me to get what I wanted. Excellent service. Couldn't be happier. Thank you david.

BitteraboutBuhler13

Dec 3, 2013

I purchased my first car from Fullerton Jeep in1997. Since then I have purchased 6 new cars of various brands. I always get a great deal on my trade in and new car purchase price. The sales staff are very knowledgeable on current models, options, and prices. They also have a large selection of models and colors to choose from. Rich went above and beyond with putting up with my phone calls and questions. His manager Scott was also very helpful and accomodating. There is no pressure to buy here, but if you do you will be very happy you did. I am very happy with my 2013 Ram Laramie Long Horn pick up.

kimberlyk94

Dec 2, 2013

Their customer service was simply amazing. Everyone there was extremely friendly and helpful. Finance was quick and easy. Manny helped me every step of the way and ensured that the vehicle was going to be a good fit for me from the start. I never felt pressured to buy the vehicle. I Would definitly buy another vehicle here.!

dianegroza

Dec 1, 2013

I brought my volvo in for service and needed tires. The pricing was affordable and the staff was very friendly and helpful. My service advisor was very helpful. I recommend Fullerton for all your service needs.

zappalac2

Dec 1, 2013

I was just able to purchase my first new car with the wonderful assistance of Jason. He was extremely helpful in every way possible from the minute I walked in and started test driving to the last minute questions on details of going over the car before I drove off. I never thought I would have walked out of there as pain free as I did AND with a beautiful brand new Jeep Compass. To say I am ecstatic is an understatement and owe it all to the best sales service at Fullerton Jeep!

GailHughes

Dec 1, 2013

Lou was great to work with, he actually got me the right car to fit my budget. I never thought I would love the new Jeep Cherokee. Lou also made the buying process simple and quick . Thanks again Lou

maref223

Nov 30, 2013

My service experience was absolutely the best experience I have ever had at any car dealership, the service staff was very friendly, accomodating, and helpful from my initial phone call to the dealership, my arrival to the dealership, to my greeting at the dealership, to my Service Advisor Russ who went above and beyond to make sure I was taken care of as well as my vehicle was repaired correctly, and finally when my vehicle was completed the delivery of my vehicle to me. My vehicle would not start and my first instinct was to call the dealership and ask if I could have my car towed in and when I was done speaking to Russ I felt very comfortable having my vehicle towed to Fullerton, he gave me roadside assistance phone number to call so I didnt have to pay for a tow truck, when my vehicle was towed to the dealership he called me and advised me that my vehicle had arrived and he would have it checked as soon as he could. Within a hour he had called me with a estimate to repair my vehicle and could have the repairs completed the same day and the charges were very competitive so I authorized him to go ahead with the repairs to my vehicle. My next phone call was to let me know my vehicle aad all done. The whole experience wad pleasant and I would recommend this dealrrship and Russ to anyone who needs repairs to their vehicle. Great job Fullerton

Rar582

Nov 28, 2013

Needed a new fuel pump in my Chevy blazer.. I had been to the dealership before for oil changes and minor work. I had talked to a service advisor about my gas gage never working, he said it was a common issue with my truck. I let it go and sure enough a few months later my fuel pump went.. I called my service advisor and he helped me to get the car towed and they replaced my fuel pump which had gone bad. It was a quick process. They put me in a loaner and they even found a little mouse friend that had destroyed my filter and made a home took pictures to show me the huge nest.. All in all the advisors are all great and very helpful never have I had a problem there and will continue to take my blazer there for service..

LMDHOME

Nov 27, 2013

Great customer service, friendly and knowledgeable of the different features in the cars. They were honest and didn't give me the run around that I have gotten at other places. I would definitely recommend this dealership.

mommyg

Nov 23, 2013

My husband and I were in the market for a new vehicle for our growing family. After looking at a few SUV's with much patience from my sales person who was working with me on meeting in the middle with budget & needs of space we finally found one that worked perfectly. We are beyond happy & very satisfied with both experience & product. Thank you Fullerton for making us feel like family.

anthonyandrillo

Sep 27, 2013

New cars stored in back covered with dirt and bird droppings . Mine has acid rain spots in the clear coat. Car brand new , im getting the run a round 2 weeks now. Don't buy American:::

Annmb

Jul 26, 2013

I just purchased a Chrysler 200 limited from Lou Rimblas. I have been coming to this dearlship for 16 years. Lou is the best!! He is dedicated and knowledgeable. He answered all my questions with honesty and obtained the best deal for me. He made the whole process so easy. I will be a client for life. Fullerton should be proud to have Lou as an employee. I will recommend Lou and Fullerton to all my friends. I love my new car!!!! Ann Marie ButchkoAssistant Vice President/Private Client ServicesHub International

Aiello11

May 28, 2013

Great guys to buy from great prices. Amazing service. Just bought the new grand cherokee limited and the experience and deal was amazing. Thank you

brrrwin

Jan 27, 2013

I just purchased a Ram 1500 from Fullerton. This is the third vehicle in 10 years I have bought from this dealership. The sales staff is very friendly and they have a no pressure policy. My salesman, Juan Munoz, was particularly helpful, patient and very energetic. John in finance was easy-going and informative about my payment and warranty options. I would have no trouble recommending this dealership to any friends and family.

Robmeyer

Nov 29, 2012

This was my first venture into buying a new car, and everyone at Fullerton was very helpful. It was a no pressure situation, and they were able answer any questions that I had. I traded in a car and there was no low balling, they offered me a fair amount and gave me a great deal on my new grand Cherokee. Would definitely recommend going to see them if your looking for a new car.

Slaterdgg

Nov 5, 2012

My wife and I came in to Fullerton Jeep in Somerville, NJ on Saturday September 15th and purchased a white 2013 Grand Cherokee. When the deal was done we were told to come back after it was cleaned ready for pickup. When we returned 3 hours later during our inspection of the vehicle I noticed some dings and scratches on the rims on the right side. It looked like whomever put the lug nuts on didnt know what they doing. The major issue was a scrape and a dent roughly 3-4" long on the left rear door along the seam. I honestly didn't want to take the vehicle at this point but the sales associate and his manager, assured me it was an easy fix. He said all the work could be done onsite at the dealership. So, they gave me a work order to fix the damage and I was told I'd receive a call from the sales rep during the week to come in for the repair. Well, this was just the start to the story. A few days later, I did receive a call on Tuesday about bringing in our Jeep on Thursday 9-20-12. The sales rep assured me I'd have a vehicle ready on Wednesday so I wouldn't have to take the morning off of work on Thursday. When I called Wednesday to confirm, I was told there were no cars available and to just come in on Thursday morning. When I arrived Thursday morning, to my dismay, there were still no cars available. After waiting 30 minutes the service manager, found me a Fiat. Keep in mind I bought a Jeep and was promised a Jeep in return while this repair was being fixed. At this point, I really didn't care and I just needed to get to work. Later on in the afternoon I got a phone call telling me the guy from M.D. Colors (Fullertons Auto Body guy) needed to drive my car to his shop for 2-3 days for repair. Keep in mind this is a leased vehicle and I live an hour and a half away from the dealers body shop. I also wasn't willing to have my wife drive a Fiat an hour to work when we purchased a brand new Jeep 2 days prior. There's no way I'm letting someone I don't know drive my new car to a shop in Northern NJ and put more miles on my leased vehicle. I was told by the manager this would be an easy fix and could be done at the dealership. At this point, I was extremely frustrated and went to pick up the Jeep. When I arrived at the dealership I knew something was up. Every time my sales representative told me he was going to get my car he came back with nothing. Then, the manager came out and told me the rim guy had screwed up my two rims on the right side of the vehicle. After patiently waiting another hour, and now being late for work, I received my Jeep. After looking at the rims it was clear the guy doing it never cleaned the rim before he sprayed over them. Not only did he spray over the dirt he sprayed my lug nuts. I am paying for a brand new vehicle and now I have spray painted rims that look like they belong on a cheaper car. The kicker here is that I was told the guy does great work! Here is my concern: what's this body shop going to do to my car now if they couldn't even fix the rims correctly?! This has turned into a huge nightmare costing me time out of work and has become an inconvenience. I was told by the manager I can drive up to this body shop next week and leave my car for two to three days. This proposes a major problem now for me. Not only do i need to take off work again but now I'm driving 2 hours away from my house, putting added miles on my leased vehicle, when I was promised this could be done easily onsite at Fullerton. At this point the Rims were swapped out for news ones. The only major issue now is the body damage. The manager told me I could go out and get quotes from local body shops near my house. So, I went out and got 5 estimates and each estimate is around $700.00 USD for repair. The manager refused to pay this amount. What I dont understand is that manager is not an auto body technician so Im not sure how he comes across knowing what the repair should cost. The molding has to be pulled, the dent needs to be fixed on the seem as well as the ripples in the metal. Once this is completed it has to be sanded and repainted requiring at least 2-3 days. This dealership does not stand behind its product. LIES LIES LIES..i hope nobody else goes through this! Please look at your vehicle before you buy and never believe anything they say. If there is damage do not buy it because they will not fix it.

akopacjr

Nov 1, 2012

My experience could have been better, but overall it wasn't too bad. I had issues picking up my car and with getting the registration for my vehicle due to someone entering the wrong phone number on my file, but they made it up to me with a full tank of gas and 2 free oil changes.

nygiant

Oct 18, 2012

I bougt my first Jeep wrangler in April of 2012 and the experience has been incredible. And I have since gone back to get a 2nd Jeep Cherokee. I highly recommend using Fullerton in Somerville for your next Jeep purchase! Ask for Dave Greenwald or Scott they are the best!

NoLimit

Oct 16, 2012

I went in because I was looking for preowned Challengers, buying a used car is not the same so I decided to stretch my budget and get a Challenger R/T without much options. Well it turns out Dodge is offering a lot of rebates and these guys got me a great apr. I bought 5 cars in the past 16 months and this was tied with the BMW dealership for hassle free pleasant experience. This experience was better because the challenger RT kicks my 3 series butt all over the place!!!! I love the Chally I get 2 compliments minimum from people walking around me. You guys did great. I'm a chevy man, but I like the Chally better than the SS i had before. Kyle, I appreciate having the car ready for me when I came by the dealership. I drove out with the car the same night. No pressure tactics.

michelepaiva

Sep 24, 2012

All,This is my second time working with Lou Rimblas. He helped me pick up my 1st Jeep almost 3 years ago and this past month he helped me picking up my first new Jeep. You can be honest with Lou and let him know what you're looking for and if he has it, he will make sure you get it. He knows the limits, he is not pushy, and he makes the process pretty easy for you/me. Had a great experience! Thanks Lou!!! Michele P.

pjhnsn01

Sep 8, 2012

I work for a luxury car dealership so I'm familiar with the process and knew what to expect. I did my research before going to the dealer and knew what I was looking for. I just want to thank Kyle for the best car buying experience I have ever had. I left with a great car at an even better price. It wasn't the model that I was looking to buy, it was even better. Kyle was very attentative to my needs and made sure that I got the right vehicle for my family. I would recommend Fullerton and especially Kyle Jackson without any hesitation.

surfswimbikerun

Aug 31, 2012

As a first time car-buyer, I was overwhelmed with all the "b.s." that other dealers put me through while looking for a fair deal on a Jeep Wrangler. Tom was excellent to deal with on the phone and was the most straight-forward and honest sales consultant I dealt with over this past busy week of car researching. He offered a great price and attentively helped me through the process of buying. While at the dealership, David was helpful and patient while my insurance company took a while to get details straightened out. Even after the sale he continued to treat me with class, explaining functions of the vehicle that I was unaware about. I usually don't review anything online but felt that I needed to this time; these guys were stand-up acts, straight-forward, and very helpful. Thanks to Tom, David, and Fullerton for making today's purchasing experience pleasant and free of any surprises. The sun is out, the top is down, and the ride is awesome! -Joe

bennymetal

Aug 25, 2012

Was in the market for a pre-owned vehicle and found one on the dealer web site that didn't have any pictures but was within budget. Upon arrival the vehicle was as described on the phone. Everyone was very helpful taking care of us however they are EXTREMELY unorganized and it took about 30 minutes just to find the key. Apparently one of the keys was checked out to a salesman who was on vacation and the other was difficult to find. They wanted me to come back another time but when I refused and said I would go elsewhere they managed to find the key. I purchased the vehicle that evening and picked it up the next evening. The prep was not very good. The the car looked OK but the rear tire needed air (measured only 20lbs) and the fuel light was on (no gas). For this I rate the quality of work as very bad. There was still the outstanding issue of the second set of keys. I was told I would get the key when Neil returned from vacation. I wanted an IOU but they told me not to worry that it would be taken care of. I called the salesman (Chris) on Monday and he said that he hadn't had a chance to look into it and would check and call me back. He called back 20 minutes later and said he could not find the key and that Neil (who the key was checked out to) said he did not have it. Chris said he would keep looking. I called back on Tuesday and Chris said that he had not had time to look into it. He referred me to the sales manager Tom. I spoke with Tom and he said there was no other key and that all used vehicles are sold with only one key. He said that Chris was new (like that is my problem). The man was slightly rude and would not allow me to finish a sentence. I had to explain that these chip keys are about $100 and that I specifically asked and was told that there were 2 keys. After getting into a heated argument, I was offered a key at cost $85. I declined and eventually after continuing to argue and be put on hold I was finally able to obtain an agreement to have a new key cut however they would not provide the keyless fob. Just the key! This turned a once pleasant experience into a very bad one!!! This should have never gotten this far and will no doubt cost them thousands in repeat business. If they offer you a cup of coffee make sure you get it in writing. I never thought I would have to argue over a stupid $100 key. I have since obtained the key that was promised and I ordered the FOB on ebay for $20. The vehicle has been de-badged of anything that says Fullerton and once I get my plates they will never see me again.

bartock25

Aug 14, 2012

Looking for a car that I found on their online website. When i arrived, I asked about the car, they gave me the run around for 45 minutes. They then realized they sold the car that morning, what a wasted trip.

gbeecher

Aug 5, 2012

I found the Jeep that we were looking for on the Fullerton web site and called to see if it was still available. Richard confirmed it was there and was so helpful through the whole process. He wasn't at all pushy and was very up front about everything we discussed. We were coming from 90 miles away, and he worked with me over the phone so that almost every detail had been discussed and agreed upon prior to us making the trip. He was very considerate of the fact that we would be making such a long trip and wanted to make sure that it would not be a wasted trip. We were able to trade-in our current vehicle and drive out in our new Jeep all on the same night (a Friday no less!). I would definitely work with Richard again if I were planning to purchase another Jeep vehicle. It was well worth the trip.

twinsjourney

Jul 26, 2012

I gave this review the highest rating I could. If I could have given a higher score I would have. I visited multiple dealers in New Jersey and New York with no success. I was getting discouraged and about to give up when my brother in law recommended Fullerton Auto. The moment I spoke to Kyle I felt comfortable and at ease. I liked the friendliness and honesty. Kyle and Scott both helped me get the car within my budget. Kyle didn't make any promises he couldn't keep. I walked away the proud owner of the Journey the car that I wanted.

Vpalumbo2

Jan 24, 2012

After visiting multiple dealers in my area and a few out of my area I started to feel discouraged. I was upset at the lack of customer service i was receiving as a potential customer. I was referred to Fullerton Dodge and Chrysler. At first I was apprehensive visiting this dealer only due to my past experiences at other dealerships. I can tell Fullerton was different from the moment I walked in. As soon as I opened the door and walked in I was immediately greeted with a smile and a hand shake by Mr Robert Haller. I told him I was only browsing and if I needed any help I would ask him. He wasn't pushy in any way. At that moment I felt comfortable and was able to relax and focus on the task at hand. When it was time for his help he really exceeded my expectations. He answered every question I had quickly and honestly. Mr. Haller and his manager Tom Gandolfe were a HUGE help and made my car buying experience a GREAT one! When it was time to work out the numbers Mr. Haller and Mr. Gandolfe both sat down with me and had a nice talk. They were able to work with me on my desired price and I drove off the lot in my new car! I am proud to say that I am now a customer of Fullerton!

bsh451

Jan 21, 2012

Having shopped online for a 2012 Wrangler I got to Fullerton via TrueCar. While farther than the other dealers listed, their price was much better. Our sales person Dave Greenwald was thoroughly professional, knew his product, no nonsense and we made a deal on the first visit.The pick up was just as easy.The car is great and the fact that the first snowstorm this winter was a pleasure in the Wrangler. Highly recommended dealer and car.

k.reed

Jan 11, 2012

My overall experience was excellent. My salesman, Lou, was very nice and willing to negotiate an excellent price. He was very helpful in describing my options and open to pricing on my trade-in as well. Tom was also a pleasure to work with, whom gave me a fair price on my used vehicle. I would highly recommend this dealership. And if you want an easy friendly car buying experience, request Lou as your salesman. This was my second time buying a car from Lou so I am happy to say I am a returning customer. They are very accommodating to your personal preferences and will help you find what you are looking for. I absolutely love my Jeep Cherokee!!

LorettaFoster

Dec 30, 2011

I am giving a good rating based on my experience with Fullerton Chrysler, Jeep, Dodge.\ My experience was on 12/28/11. I had called Fullerton on 12/27/11 - spoke to Robert Haller who gave me the impression that he had very good knowledge of Jeeps, and because I was looking to purchase a Jeep for my grandson, I felt after talking to Robert that he would be the salesperson I would want to make contact with. My grandson and I drove approximately 83 miles from where we lived to our destination to Fullerton in Somerville NJ because Robert presented himself with knowledge, experience and overall felt he had an honest persona when I spoke to him. I was going to Fullerton because price initially, but after speaking to Robert wanted him to actually talk to my grandson about his experience with Jeeps. After a lengthy day with Fullerton, we did purchase the Jeep Wrangler, and Robert was more than helpful and informative with us and I left there feeling my grandson and I had a good experience with this salesperson. I had spoken to Roberts' sales manager, named Scott, and told him Robert was an "awesome" salesperson. If you are seeking to purchase from Fullerton I would highly recommend speaking to Robert Haller. He made us feel comfortable, and did his utmost to do the transaction in a professional manner.

52carp

Oct 27, 2011

Kyle was honest and easy to deal with through out the whole process .This was a Fun and Pleasant Purchase nothing like I have dealt with in the past .The Dodge Durango is one of the nicest trucks out there with many features for your Buck .I would Recommend this Dealership .

lissa59102

Sep 29, 2011

I purchased a new Chrysler through the auto buying program with my bank -- basically I entered details for the vehicle I wanted on my bank's site and they come back with the lowest negotiated price within fifty miles. Because Fullerton gave me the lowest price, I went to them. I had the final negotiated price in writing and all the information necessary to complete the sale. However, the process still took hours -- they seemed less than organized. The GM at the dealership was fantastic. Unfortunately, the salesman I worked with rubbed me the wrong way. I'm going to say my overall experience was "good" because I got a fantastic price for a new vehicle ($4500 under invoice) and they didn't try to pressure me too much to go through them for financing, etc. However, I did have to spend too much time on the process and the salesman was less than personable. In addition, the inventory posted on their website wasn't current, so the vehicle I expected to see there was no longer available. These factors are keeping me from calling my experience "great."