Used Cars for Sale at Goldstein Subaru in Albany, NY

Phyllis

Oct 18, 2016

I appreciated the professionalism of the Goldstein Subaru dealership. It was a smooth transition from old to new, with help from the staff.

Darleen Morgan

Oct 17, 2016

Went in to begin gathering information. Sales representative, Patrick Comas was very extremely helpful and patient. He answered questions directly, and was quite helpful. He took additional time to walk me through and demonstrate various features before I left the lot.

Jeff Paderon

Oct 17, 2016

My wife and I were in the market to trade-in our 7 years old vehicle for new Subaru Legacy or lease a luxury car. Our salesperson, Muhammad Jones, was very accommodating and was very patient with us as we decide on which option to go with. He presented us with a good fair offer for our trade and for the new Subaru. We negotiated in trying to get more for our trade. The dealer would not move since they gave us their best offer. Ultimately, we decided to do the deal and buy the 2017 Subaru Legacy since we are getting it below invoice. Muhammad worked hard for us to get us a better deal. In the end, he even threw in a gift certificate for us for accessories we wanted to get. We had excellent buying experience with Goldstein Subaru, thanks to Dave Wood, the finance manager, and Muhammad.

Larry

Oct 15, 2016

Easy experience, everyone was cordial and up beat. Negotiation was smooth and issue free. Picked up car next day. (Plus they have free popcorn)Thanks

Pops

Oct 13, 2016

We went in to buy a certified pre-owned car. The car we were shown was in beautiful condition, looked new! We were given a good deal for the car as well as our trade-in vehicle. Everyone we dealt with was great! The entire experience was very positive!

Joe T

Oct 12, 2016

I had an excellent car buying process at Goldstein Subaru in Colonie, NY. This was my first Subaru purchase and my first experience with a Goldstein dealership.Ann Zownir was an outstanding sales person to work with and I highly recommend her if you are interested in just looking or if you are purchasing a Subaru. She is very knowledgeable about their inventory and very approachable and friendly.I purchased a 2017 Outback Limited and have been extremely satisfied with my purchase. I'm hoping to put many miles on this vehicle over the upcoming years as I've heard many other Subaru owners have done.Goldstein Subaru includes free car washes with the purchase and has a very nice waiting area.

SBennett518

Oct 8, 2016

I recently purchased a '17 Legacy Premium from Goldstein Subaru. My salesman Pat (Comas) was awesome, let me ask my questions, made the selection experience very easy. And the Sales Manager Chris Gardiner, has been very reachable and understanding and helpful with any issues. From there it's been a little shaky at best... The Business manager had some issues with the paperwork and making sure it was correct. Signed, his manager reviewed the info and approved it. I left with my car after Pat took some time to show me some of the features. Left, and 30 minutes later received a phone call to come back and re-sign the agreement papers because I was told the wrong price for gap insurance, and it went up. The night I picked up the car I noticed some "scratching" on my trunk. Chris and Pat were very helpful, said it was probably caused during the shipping, the dealership will have it fixed at the body shop down the street, shouldn't have it more than a day. I brought it in for the appointment and was given a loaner, a base Forester which seemed "short" considering the cost of my vehicle being serviced, and told it may be a couple days. So when they called 3 hrs later to say it was done, needless to say I felt they had relieved any concerns I may have had. When I went on lunch to pick it up, there were still scratches in the same areas, and buffing compound ALL OVER THE CAR. When the service guy was asked, he responded that it was dirt, mind you it was clearly pink in color. At which point he said well the machine is down and washing it with a brush would ruin it. So I was then given back the loaner. I went back after work, without a call yet, just in case I could avoid driving the loaner, "and filling the tank again". The service rep had my paperwork on his desk, maybe I beat his phone call. When we went out to look at it, the main area where the compound was left had clearly been just whipped, and car still had splatter all over it. So Chris (service manage) came out and asked the "valet" to make very sure to clean the compound off of everything. He was very understanding of my issues at that point, expressed his apologies and gave me a $25 gift certificate for my troubles. After the car wash, I payed close attention to where the pink was splattered, and THERE STILL SOME that I whipped off myself. I also then continued to dry the rest of my car that they didn't do with the towel dry, all while other sales reps sat and watched the through the window as if I was crazy. Now that it's dried, there are swirls and still scratches from the buffing job. So again Chris and Pat have been awesome, and really appreciate their help in these situations. Love my new vehicle. Everything else has been very short of good.

SBennett518

Oct 8, 2016

I recently purchased a '17 Legacy Premium from Goldstein Subaru. My salesman Pat (Comas) was awesome, let me ask my questions, made the selection experience very easy. And the Sales Manager Chris Gardiner, has been very reachable and understanding and helpful with any issues. From there it's been a little shaky at best... The Business manager had some issues with the paperwork and making sure it was correct. Signed, his manager reviewed the info and approved it. I left with my car after Pat took some time to show me some of the features. Left, and 30 minutes later received a phone call to come back and re-sign the agreement papers because I was told the wrong price for gap insurance, and it went up. The night I picked up the car I noticed some "scratching" on my trunk. Chris and Pat were very helpful, said it was probably caused during the shipping, the dealership will have it fixed at the body shop down the street, shouldn't have it more than a day. I brought it in for the appointment and was given a loaner, a base Forester which seemed "short" considering the cost of my vehicle being serviced, and told it may be a couple days. So when they called 3 hrs later to say it was done, needless to say I felt they had relieved any concerns I may have had. When I went on lunch to pick it up, there were still scratches in the same areas, and buffing compound ALL OVER THE CAR. When the service guy was asked, he responded that it was dirt, mind you it was clearly pink in color. At which point he said well the machine is down and washing it with a brush would ruin it. So I was then given back the loaner. I went back after work, without a call yet, just in case I could avoid driving the loaner, "and filling the tank again". The service rep had my paperwork on his desk, maybe I beat his phone call. When we went out to look at it, the main area where the compound was left had clearly been just whipped, and car still had splatter all over it. So Chris (service manage) came out and asked the "valet" to make very sure to clean the compound off of everything. He was very understanding of my issues at that point, expressed his apologies and gave me a $25 gift certificate for my troubles. After the car wash, I payed close attention to where the pink was splattered, and THERE STILL SOME that I whipped off myself. I also then continued to dry the rest of my car that they didn't do with the towel dry, all while other sales reps sat and watched the through the window as if I was crazy. Now that it's dried, there are swirls and still scratches from the buffing job. So again Chris and Pat have been awesome, and really appreciate their help in these situations. Love my new vehicle. Everything else has been very short of good.

Murrayman

Oct 6, 2016

We were looking for a car to replace our VW Jetta TDI Sportwagen and felt the Outback best met our needs. The salesman was very knowledgeable about their vehicles as well as their competition. We feel he gave us a very competitive price on a 2017 model which he had in stock with all the features we wanted. This also allowed us to take advantage of the 0% financing for 48 months which we estimated would save us a little over $600 from paying cash for the vehicle..

Todd V

Oct 5, 2016

Excellent car. Excellent sale help from Ann Z. She was very patient s we test drove and compared models.

Jase

Oct 2, 2016

Due to an accident, we needed to buy a new car. We were looking at Subaru due to the safety record. The entire process was wonderful. The people we met at every department were kind and respectful. We never felt pressured into buying a car. The sales women was very patient with us as we asked numerous questions and took a number of test drives. We couldn't have asked for a better experience. Thank you Goldstein.

A

Sep 30, 2016

it was okay. my husband wanted this truck. Have to go back for services due to lifetime warranty.

VBonv

Sep 23, 2016

It was a wonderful experience--and fun too--to lease a Forester from Goldstein Subaru. (Especially after a bad experience I had just days before, when a local dealership for a different brand had no vehicles that it was advertising, and then offered me a lease that was more than double what was advertised!)Goldstein had the very vehicle they had advertised for a great deal, and even had some on the way in different colors, including the color I really wanted. That vehicle arrived in a few short days, Goldstein did give me the great advertised deal, and they made the entire process extremely pleasant.The salesperson I dealt with, Igor Grebenyuk, was fabulous--incredibly personable, knowledgeable, forthright, efficient, etc. I actually had a blast dealing with him. Thanks to Jon Wood, the internet specialist, for welcoming me and connecting me with Igor. And the finance specialist I dealt with, Jim Kennedy, had me laughing even as I was making the initial payments and signing all those papers. All in all, it was really a great experience leasing from Goldstein Subaru.

vinbon

Sep 23, 2016

It was a wonderful experience--and fun too--to lease a Forester from Goldstein Subaru. (Especially after a bad experience I had just days before, when a local dealership for a different brand had no vehicles that it was advertising, and then offered me a lease that was more than double what was advertised!)Goldstein had the very vehicle they had advertised for a great deal, and even had some on the way in different colors, including the color I really wanted. That vehicle arrived in a few short days, Goldstein did give me the great advertised deal, and they made the entire process extremely pleasant.The salesperson I dealt with, Igor Grebenyuk, was fabulous--incredibly personable, knowledgeable, forthright, efficient, etc. I actually had a blast dealing with him. Thanks to Jon Wood, the internet specialist, for welcoming me and connecting me with Igor. And the finance specialist I dealt with, Jim Kennedy, had me laughing even as I was making the initial payments and signing all those papers. All in all, it was really a great experience leasing from Goldstein Subaru.

Robin

Sep 21, 2016

My husband and I went to Goldstein Subaru to look for a used vehicle. I had one in mind from looking on their website. Our sales person took his time with us showing us around the lot. We did not buy a Subaru but a beautiful used Ford Escape they had on their lot. Cannot say enough about this dealership as everyone was very courteous and helpful.

Ken A

Sep 19, 2016

Yuko Lovely did a fantastic job - would buy another car from her any day!

Kari Norton

Sep 18, 2016

I worked with Ashley recently to buy a new Outback. She was great through the whole process. I had one of my kids with me when test driving the car, and she allowed him to sit in the front and showed him all of the features very patiently. He now knows more about the car than I do. The purchasing experience was painless ; the dealership had to look around to find my car, and they did so without stressing me out at all. When the car arrived, they had it ready quickly. When I arrived for the paperwork portion of the deal, everything was ready to go when I got there - no waiting! I would definitely go back!

BMG 2016

Sep 17, 2016

I walked into the showroom to see about a new vehicle as my Forester was three years old. I was greeted by a very friendly and knowledgeable sales consultant ,Amber Hayes. Amber spent a lot of time with me showing me all the possibilities in my price range and was not trying to sell me something I could not afford. I ended up in a used Outback and was impressed with Amber's expertise of all the Subaru products.My daughter and son had bad car experiences recently and we went to Amber for the best options. She and Dave Wood ,the finance manager took their time with us and helped us get two cars that are affordable and reliable for young adults to drive.I have been to many dealerships in looking for cars for my kids to drive and this dealership is an hour from my home. It was worth the drive.

Laurence Stevens

Sep 13, 2016

I bought a 2013 Chrysler 300. Galen Stevens, in internet sales, and Joe Khattar, in showroom sales, gave me all the time I wanted to make a decision. And they knew their products, too. David Wood, the finance manager, kept it short and sweet. They'll see my car often at the weekly car wash

cyr33

Sep 7, 2016

I just bought my second Subaru from Goldstein and I will definitely go back there in the future. They had a large selection of used vehicles, many in excellent condition with low miles. I worked with Ann Zownir, who made the process easy and low-stress and got me into my new vehicle quickly. As far as a fair price on a quality vehicle, I can say I have had that experience twice with Goldstein.

Jenna Lamparski

Sep 4, 2016

Goldstein Subaru is a clean, modern service area with peppy staff. I loved buying my Hyundai Elantra (used) from here. We picked the car we wanted to test drive before we came in, and set up an appointment. We spoke with Amber who showed us the vehicle. For a used vehicle this one was clearly kept in great shape. During the test drive we noticed a little bit of a shake and saw that the front right tire needed inflation, and they fixed that as well as threw in free floor mats for my new car (they're very good ones, too!) They cleaned the car as my father and I went through the paperwork which they made very easy for us. Amber was excellent to buy from as she was happy to answer all questions and a very personable employee. I see her being very successful. A few hours later and I walked out with the keys to my new ride and drove home very satisfied. I liked that they give popcorn as well as coffee and tea for customers who are waiting. There is a kids corner for those with children (those bouncy seats, man, I wish I was a kid) and maintain the whole area with extreme cleanliness and neatness. The whole company seems very organized and has their things together for sure. Would I recommend buying at this dealership to friends or family? Absolutely. I did have to wait as they were short staffed with the financing employees, but I'm still giving this a five star rating as they clearly do everything they can to reach customer satisfaction. They are flexible with great options. If you're looking to avoid those sleezy car salesmen, absolutely go to Goldstein Subaru. They are professional!

Alexis007

Sep 4, 2016

I worked with Patrick Comas recently to purchase a 2016 Subaru Crosstrek. What a great experience. Patrick had a very upbeat attitude and he was very knowledgeable about all the vehicles I asked about. If he didn't know the answer, he was honest about it and found out the answer. I never once felt pressured during my entire time there. I told Patrick what I was looking for and my price range and he made it happen. I would HIGHLY recommend Goldstein and I would send them straight to Patrick.

CMK

Sep 3, 2016

I recently purchased a new Legacy from Goldstein. I visited this location two times and was pleased with the service both times. I worked with Kevin and Muhammad and would recommend both.

John M Ihnatolya

Sep 3, 2016

We were able to test drive the Forester. We purchased the 2017 in order to get the additional safety features such as Eyesight. The sale person was very knowledgeable and answered all our questions and then some. The Manager introduced himself and gave us a very good trade in for our old car. The financial officer explained everything and once the car came in he went over everything again and answered our questions. The sale person called to tell us the car came in and asked if we wanted to see it. We did see it, was able to take the books about the car home and read them prior to picking up the car.

Maryanne Harper

Sep 1, 2016

We just purchased our 4th Subaru and couldn't be happier with our 2017 Subaru Outback. I was reluctant to trade in my 2009, as I enjoyed that car and still enjoyed having a manual transmission. But after test driving the new 2016/2017 Outbacks with Navigation, Hands Free Phone, and all the new music apps and most of all the safety features, it didn't take long for me to say, "Its time for a new car"!Max, (salesperson), Chris (manager) and Dave ( financial guy) were excellent and so accommodating. They were patient and not one bit pushy. Gave us time to talk over the options and to make our decisions. They all made the transition of "driving to buying" so easy and stress free. Goldstein Subaru is a great place to shop.

Ed

Aug 31, 2016

I worked with Larry of the Goldstein Subaru sales staff, a great no pressure salesmen. Great experience and walked away with great deal on a brand new Subaru.

David

Aug 30, 2016

Had a great, easy, and fair experience. Financing was easy and straight forward. Details were handled and paperwork was explained in full.

DanielleAlbany12211

Aug 30, 2016

The renovated dealership is pleasant and friendly as you walk in. Amber helped me out and made me comfortable immediately for my first new car. She kept in contact with me between when I was deciding and my car was being ordered and even after. She even flagged with post-its pages in the manual that I should check out. I am very happy with my purchase. The only 4 star part I gave was that I wished I received a call a couple days before when they were aware the car was on the way so I could prep my insurance and my own vehicle.

Deborah2

Aug 16, 2016

I purchased an Outback from Joe Khattar. I couldn't have asked for better service and one of the best experiences I've ever had. He is a true professional. Jon Wood was also involved and discussed terms of the lease online so I did't have to spend my whole day at the dealership; it was the easiest car leasing experience I've ever had and would recommend them to anyone. And I do love my Subaru. It's my first one and I'm sure it won't be my last!

Dave

Jul 28, 2016

This was my first new car purchase after a string of used cars. I couldn't have been more pleased with the service at Goldstein Subaru. Everything was very low pressure and the salespeople were all super helpful. I was kind of dreading the whole thing, but they made it quick and easy.

ToughAncientSpark

Jul 28, 2016

I bought my share of vehicles over the years and have had varied experiences. But, Goldstein's salesman and credit manager made it about as painless a process as possible to purchase this vehicle.They prepped the Outback including installing a hitch in a matter of a few hours and it was ready to go out the door.

Rasi069

Jul 24, 2016

Larry Dudley was very helpful helping me purchase my car.he got me in and approved in one day.thanks Larry.I would definitely recommend everyone .

Ralph and Debra

Jul 18, 2016

This was our second purchase at Golstein's. Joe khattar went above and beyond to get us exactly what wanted. We highly recommend Goldstein Subaru. Be sure to ask for Joe!

rpk518

Jul 18, 2016

thank you for great sales service Micheal Dicocco and a jakes for get the finance I need to get back on the road. I would defiantly recommend them to people buying a new ar used car.

LindaV

Jul 2, 2016

Very pleasant experience. Courteous and knowledgeable salesperson. Fair price for trade in and overall deal.

Cynthia

Jun 29, 2016

We bought a 2016 Forester, no hassle or wait. The staff is sharp and efficient. And this is not our first Subaru or our last! The car and service is great.

Shelly Wykes

Jun 28, 2016

I had a nice experience purchasing my new 2016 Subaru Legacy. The saleswomen was very knowledgable and answered all my questions. There was no pressure to buy or upsell. It was a very easy process.

JimS

Jun 28, 2016

From the start there was never any pressure to purchase a vehicle from Goldstein Subaru. Amber my Sales Associate was terrific she listened to what I was interested in purchasing, took me on a test drive and went over the many options Subaru had to offer. When we decided on what car and package I want she and the team at Goldstein's went to work to find my car which they did. The day I picked up my vecicle Amber went through it with me and answered ll my questions. Mike handled the finical end and he made the process very easy. The whole team at Goldstein's was terrific.

Jim

Jun 27, 2016

I had one of the greatest experiences in purchasing a vehicle. The staff at Goldstein's especially Amber made the purchase of my 2016 Outback very easy and delightful. She was very attentive to what I wanted in a car and the team at Goldstein's found the car I was looking for. I would highly recommend purchasing a vehicle from them

kennek

Jun 26, 2016

We just purchased a new 2016 Subaru Outback and were very pleased with the experience. The staff was not pushy and they really tried to go the extra mile in helping us out. It was a very seamless process and we were happy to give them business.

Larry

Jun 25, 2016

We would recommend this dealer for purchasing a Subaru. The building was clean, spacious, inviting, and comfortable. We did an internet search for competing offers. Goldstein at the first to respond, came in with the best offer for what we wanted, and was the closest dealer to us. We called the dealer to say we were coming over for a the test drive. When we arrived we were greeted promptly and friendly at the door and a salesperson. Igor, came out to begin the process. Since we called ahead, the vehicle was ready for the test drive. We took the test drive without the salesperson which we both appreciated. After agreeing on the price and with our trade in we made the decision to purchase the vehicle at 2PM on a Friday afternoon. Igor asked us if we wanted to pick up the car the day. We were pleasantly surprised because we expected to wait for Monday to pick up the car. We were told the paperwork would be ready about 4PM and we should come back about then. We arrived at 4PM and concluded process about 6PM. Igor stayed well beyond his normal departure to make sure all the details were handled and explain the features of the car. One thing we asked for was the no advertising decals be placed on the painted surface of the car. Igor noticed a decal was put on the car before we did and promptly took the vehicle back in to the prep area to have it removed. We appreciated his attention to detail and prompt corrective action.

RThorne

Jun 24, 2016

Our sales person was Michael Dicocco, and our finance manager was Dave Wood. They both did an excellent job--both seemed knowledgeable, honest, and efficient as they worked with us and our numbers to get us into the perfect car. We are happy to have done business with them!

Sue

Jun 20, 2016

Bought a 2011 Outback wagon on May 31, 2016. The sales staff were very helpful and eager to make the sale. This is my second car from Goldstein. I have worked with them for many years and have found their service department to be fair and honest about all repairs. I especially like the car washes for Life. It is quite comfortable in the waiting area. Popcorn, drinks and a big screen TV makes the wait very nice for any repairs or washes you come in for. I do recommend this dealership.

Janet

Jun 18, 2016

We finally bought our car today, a 2016 Outback after a little over a week of intensive looking. We love the car. Kudos to our salesperson, Ann, for her patience working with us. She is easy to work with, she is understanding and knowledgeable. We were overwhelmed and still are from all we need to know but her calm demeanor certainly helped us with our decision making process. We really appreciated all her help. When Ann was busy with other customers or when it was her day off, the other salespeople were helpful and willing to answer our questions and test drive with us when and if needed. They said that it was fine to work with them too because they all work together. The show room is beautiful and very open yet cozy and reasonably quiet, with free coffee (no milk or cream, just powdered cream), tea, and popcorn. Our experience was A++. Thank you Subaru!

Jon77

Jun 13, 2016

I purchased a 2016 Subaru Forester XT from Goldstein. The staff was friendly and helpful. They made the car buying experience easy,fast and stress free. Yuko was very knowledgeable about the car and answered all my questions.

Happy

Jun 7, 2016

What a great experience I had at Goldstein Subaru. It was a breeze and a pleasure to do business with them.

NeilP

Jun 5, 2016

I've had my Forester now for five months. I had a couple of accessories installed and one small service repair during this time. Goldstein's service is great. First, even with no appointment, you drive up to the entry door and it opens automatically so you don't have to get out of the car until you are inside the service area. A service rep comes right up to the window, scans the VIN code and asks what the problem is. The car is taken in immediately. For the accessory installations, I went to the waiting area, had some popcorn and a cup of coffee, and waited no more than 40 minutes. Accessories installed! For the minor service repair, where a screw mysteriously appeared at my feet and I wanted it re-installed, they took the car, found where the screw came from (under the dash), and had the car back to me in 8 minutes. The service folks are friendly, polite and professional. They get 5 stars.

Bob

Jun 5, 2016

This has been the best experience I have ever had. No nonsense, great trade-in. Our salesman Max Flatow is awesome!!! We will be back Goldstein is a BREATH OF FRESH AIR

Smith Family

Jun 2, 2016

Great experience buying our first Subaru Sales team was very helpful in getting us into the car we could afford with the options we wanted. We plan to have our Forester serviced at Goldsteins and would recommend to anyone interested in a new Subaru to check them out.

Melvin

Jun 1, 2016

Sales staff were eager and competent. Facilities are very spacious and clean. Inside showroom convenient. Car wash on premises will be useful. Paperwork and vehicle prep were all handled efficiently.

Liv1tup

Jun 1, 2016

I recently leased a 2016 Subaru Impreza and my salesman Patrick made the experience very easy. It was a delight going into a spruced up facility with quick and efficient service.

kc

May 28, 2016

They were great. We had a complicated process insuring the car to take it with us that day, however they were awesome and walked us through every step. Our salesman made the process and the wait time go by quicker.

Moe-retired teacher

May 28, 2016

My wife and I bought a '16 Outback at Goldstein's a little over a month ago. Patrick, our salesman, was professional, well informed on the Subaru brand, courteous, and really helpful to us in achieving what we wanted to get. We're really liking our new vehicle!

Mary

May 27, 2016

This was my 2nd purchase of a Subaru from Goldstein Subaru. My 2002 Legacy Outback was a fantastic purchase and I had it for 11 years. I just purchased a 2013 Impreza with another great deal. Muhammad Jones was my salesman. He is very patient, knowledgeable and professional. It took me more than a week to make my final decision. He did not rush me and we looked at dozens of cars before making my purchase. Will definitely be going back for my next Subaru purchase.

Mark

May 19, 2016

My wife and I purchased a Subaru Forester from Goldstein Subaru. We were pleased with the whole process and were able to drive away our new car the same day. Our salesperson Ann was so helpful and ensured that we got the best deal available. The entire staff was personable and professional. This was our first time at this dealership and based on our experience we would certainly recommend this place to others.

Donald Maurer

May 17, 2016

Had a great experience with Igor at Goldstein Subaru. Sold us a nice used 2012 Subaru Impreza hatch. Only complaints are that they were very firm on there price and would not come down at all and that they somewhat got ahead of themselves with the whole process. They had the plates and reg out and ready before we even figured out payments and signed for the car. Otherwise great experience and will defiantly buy from them again.

CBYoga

May 9, 2016

I came here to buy a forester and I did exactly that with little trouble that faces consumers at other locations. I was very pleased with the salesperson Muhammad and others at the dealership.

Rosann from Dolgeville, NY

May 8, 2016

I just purchased a Subaru Forester from Goldstein. I have to say, in my years of car buying, this was the easiest, most comfortable, and most satisfying experience I have ever had. Yuko Lovely was my salesperson. She was responsive, knowledgeable and friendly. It was a pleasure working with her as well as Chris Gardner. The car was all set when I came to pick it up and Yuko spent a considerable amount of time with me reviewing all of the features/accessories. I have had the car for a week now, and to date, am very satisfied with its performance. Thank You Goldstein Subaru for your professionalism and your excellent customer service. It has been a pleasure doing business with you.

Subaru Bob

May 6, 2016

The staff at Goldstein are all very friendly and professional and willing to help in any way they can. No matter what department they work in, they are there to help. Ann Zownir was very knowledgeable about the Legacy we purchased, and it was a pleasure to work with her. Chris Gardiner and Dave Wood really know their stuff !!! I highly recommend Goldstein Subaru for anyone who is not only looking for a great car, but a great car buying experience !!

AycoRich

May 4, 2016

Knew I probably wanted a new Subaru Legacy after recent Consumer Reports review, but didn't know all the features I wanted in it. Salesman, Doug D. was very helpful in pointing out differences in various features. Had a chance to see some of the differences, drive the car, and was able to make an informed decision. Plus, got a reasonable price for all the extra features. Easiest car purchase I have had.

Blonde BRG

May 3, 2016

this is my second purchase at Goldstein subaru and I have never been treated like this anywhere else..My salesman Joe K is not your "typical" salesman...He is a wonderful person who understands you wants and needs and fulfills them..I can honestly say that ALL the other dealers in the area should look to see what Goldsrtein Subaru does from, sales people to finance people to the service dept and everyone a customer comes in contact with are just wonderful

RH

May 2, 2016

A very nice experience from start to finish. Professional sales staff. This is my second Subaru purchased at Goldstein Subaru within 2 years. Very happy overall.

Dy

Apr 30, 2016

Salesperson Mike was very accomodating and friendly. although we waited for 5 hours to bring home our brand new car, it is all worth it.

NY KC CHIEFS FAN

Apr 28, 2016

I can tell you that my buying experience (3rd) time continues to be Great! I just took my car in for the 30 day inspection and even though it was 700am, All of the employees were on their game. The Service manager Joe is the main reason I keep coming back. I feel that he is honest and that if your car does not need anything, then he won't tell you otherwise! A great trait for a dealership! Love my Subaru!!!

Tim & Cathy B

Apr 23, 2016

We purchased our new Subaru Legacy on April 9, 2016. Igor was our salesman. He was the first to approach us on the lot. He was informative, pleasant, professional and reassuring we would get the car and deal that worked for us. He was a man of his word. We love our Subaru and with all the new technology in cars today Igor was patient to go through all of it with us. He did give us a follow up call which I thought was nice and stated he was always available if we needed help with anything. This is our fourth Subaru and three were purchased at Goldstein's. The experience at Goldstein's is like no other. Never felt rushed or pressured. Brian R. was also very helpful in the purchasing of our new Legacy.

Taylorkidsmom

Apr 12, 2016

I have recently had, possibly, the very best experience in buying a new car, ever. My sales representative, Frank M. could not have been kinder, more pleasant, willing to go the extra mile for me, and not the least bit pushy at any time. I felt at ease, and valued as a customer. The car is everything it was promised to be, and more. I must give credit to the Sales Manager as well, as he worked with Frank and I to find a most spectacularly acceptable deal! I feel special to have done business with them and rest assured, I will be referring family and friends to this dealership going forward. Thank you so much for helping me find the perfect new car - I absolutely love it!

Annelie P.

Apr 12, 2016

Mr. Patrick Comas did an excellent job in selling us the car we bought. He was extremely friendly and not pushy. At the end we were extremely satisfied.

"subaru fan"

Apr 11, 2016

I love my Crosstrek! This is my second Subaru and I am very happy with the quality of the car. The car sold itself!!

Lee and Mary from Halfmoon

Apr 3, 2016

My wife and I recently purchased a 2016 Subaru Outback from Goldstein Subaru. Our sales rep was Muhammad Jones. He was very personable, professional and clearly explained all the different gauges and buttons that were completely new to us. Muhammad also followed up with us after we picked up the car to see if we had any questions. The sales manager, Chris Gardner, was very cooperative and helpful as well. We like the new Outback.

Michelle

Apr 3, 2016

I enjoyed my purchase experience from Goldstein. I purchased a 2010 Ford Focus from their used car lot and the saleswoman and staff were very nice- no pressure, no stuffing the purchase, and they were very fair in their price. Plus, hot dogs in the waiting room is a definite plus. The only thing I didn't like is that I received my vehicle with a half tank of gas- I didn't notice until I got home but I didn't call them either. I'm sure they would have made good on it. They seem like decent folks.

HappyForester

Apr 3, 2016

Responsive sales staff, great vehicle made me a first-time Subaru owner. Definitely recommend both the sales staff and cars at Goldstein Subaru.

Kristina

Apr 2, 2016

Just bought my third Subaru since becoming a customer in 1996. After dealing with others, Goldstein Subaru Dealership was by far the best experience. Igor was welcoming, well informed about the vehicle and patient with my us as we chose our next new Subaru. I am excited to have my new car, but also feel confident that future service will be a great experience with Goldstein, since people I know have highly recommended the dealership to me I am glad I went.

Monica Berard

Mar 29, 2016

I had my eye on the Legacy for a little while, and stopped in one day to try it out. I was happily greeted by Patrick Comas, and spent the next several hours with him, trying out different models. Aside from being knowledgeable and fun to be around, Patrick was diligent in answering my questions and consistently addressing my concerns. The thing I appreciated more than anything was his transparency and genuine approach. When we were done trying out all the different toys, he simply asked "What would you like to do now?" I, of course said, "Lets talk numbers!" Chris Gardiner and Patrick both worked hard at meeting my needs and were very tolerant of my stubbornness! James Sanders was also a delight to work with. All in all, a very smooth process. This was my first "new car" purchase and they made the experience from test drive to leaving the lot a very pleasant one. Patrick stuck with me from start to finish. When I went to pick it up, he spent a significant amount of time showing me all the bells and whistles! I'll definitely be back. Thank you to everyone involved!

Irishgoofy

Mar 28, 2016

2nd car bought from Goldstein the experience the first time we had made it a no brainier to go back to get another car from Goldstein. They took such good care of us like it was our first time there. Everything went so smoothly there is absolutely nothing to complain about

Red & Pace

Mar 26, 2016

My husband and I were looking for a new car as our current lease was coming to an end. I was procrastinating looking for a new car because the whole process is often bothersome because I always feel that sales people just want to make their sale and push you into something you don't want. We decided we would look at the Subaru models because the Outback and Forester had very good reviews and came in first for safety standards. We went to Goldstein Subaru and was introduced to Patrick. I have to tell you that dealing with Patrick and Goldstein was the complete opposite from whatever assumptions I had going into the dealership. The whole process of leasing the car was pure pleasure and Patrick and the team made it so easy and hassle free. The staff at Goldstein Subaru know what customer service means because they care about the customer. Patrick took very good care of us and even drove us around to settle up our old car lease so that it would be that much easier for us. Go to Goldstein Subaru if you are in the market for a car they will treat you right.

Joellyn Kopecky

Mar 25, 2016

When your husband says, "Honey, I want to buy you a car," you don't ask WHY. You just start looking. And that's what I did earlier this month. After swearing I would never buy anything but a US brand, and being an Oldsmobile/Chevrolet/Dodge/Ford driver since I got my license, I saw how happy my husband was with his two Foresters, and said "Oh, all right..." It only took a week to make me as sold on Subarus -- and Goldsteins -- as he was. The day I went into Goldstein, I asked for Igor Grebenyuk, who had been my husband's sales consultant. Igor was personable, enthusiastic about the brand, and listened carefully to what I was looking for in a car. It turned out that the 2016 Subaru Legacy Premium fit the bill exactly. Igor did a great job of finding EXACTLY the car I wanted, with the options we needed (I recommend EyeSight for safety). He worked diligently to get the costs down for us on everything from the car itself to added accessories. A week from the day I walked into the dealership, my perfect car was there. He took plenty of time to go over the car's equipment with us (it felt a bit like a spaceship after my 2008 Fusion!), and truly made the experience a pleasure. (And for those who are curious -- my Fusion was made in Mexico; my Subaru was made in Indiana! So much for "American brands," no?) Kudos also must be given to business manager Michael Bryan, one of the most knowledgable, kind and pleasant people we've ever worked with in the financial sector. Everything was so comfortable -- from his explanation of charges to his checking credit ratings for us to charting our course through ALL the paperwork; for this hates-financial-matters girl, he gets gold stars right down the line. All in all, I would say that I haven't had as good a car-buying experience in my almost forty years of car ownership. If you are looking for fair dealing, a great car and a comfortable transaction, Goldstein Subaru is the place to go. Highly recommended.

Laura

Mar 20, 2016

After researching and test-driving many of the smaller crossovers, I decided on the Subaru Crosstrek. My husband and I requested internet quotes from most all of the Subaru dealers in the capital region and even one a bit further south. Goldstein Subaru gave us, by far, the lowest quote. I have to say I was a little skeptical since it was so much better than the others. I went down to the dealer with a print-out of the quote ready to hear some excuse as to why that price would be a little higher. I was pleasantly surprised. I was put into the very capable hands of sales consultant Amber Hayes. Within an hour I took another test drive, received the amount I wanted for my trade-in, got the internet price that was quoted, special ordered the exact trim level I wanted, and put down a $200.00 deposit. That was on February 16th. On March 18th I took delivery of my Crosstrek. The entire process, from start to finish, couldn't have been easier.

Milly

Mar 14, 2016

I bought a Subaru from Muhammad Jones. He is an excellent individual. Very respectful and professional.

Dave T.

Mar 4, 2016

We just purchased pre-owned Honda from this store. Even though it might not be their brand, however the level of customer service, attention and concerns was at the top I ever experienced with car dealerships. Our salesman, Frank was very attentive, answer all questions and doubts that we might have about the car. Store manager went beyond his responsibilities and help with negotiations and additional services which we wanted. We never heard word NO from neither Frank or his manger. Everyone was very professional, courteous, knowledgeable and very helpful. Store has a good atmosphere with lots of snacks and drinks, which helped waiting to be more pleasant experience. Over all, we are highly recommending Goldstein Subaru for any car purchase. They have many choices besides Subaru, and all of high quality. Very happy we made our deal at this dealership.

Al Bond

Mar 4, 2016

We just purchased pre-owned Honda from this store. Even though it might not be their brand, however the level of customer service, attention and concerns was at the top I ever experienced with car dealerships. Our salesman, Frank was very attentive, answer all questions and doubts that we might have about the car. Store manager went beyond his responsibilities and help with negotiations and additional services which we wanted. We never heard word NO from neither Frank or his manger. Everyone was very professional, courteous, knowledgeable and very helpful. Store has a good atmosphere with lots of snacks and drinks, which helped waiting to be more pleasant experience. Over all, we are highly recommending Goldstein Subaru for any car purchase. They have many choices besides Subaru, and all of high quality. Very happy we made our deal at this dealership.

Lenny

Feb 26, 2016

Bought a car today. From the email correspondence to the final sale it was the most pleasant car buying experience I have had.

RobG

Feb 26, 2016

From the first time my wife and I contacted Goldstein Subaru for information we had excellent service. Any questions we had were answered promptly and efficiently. Upon going to Goldstein's we had just as good service. Our representative, Yuko Lovely, was professional and very knowledgeable. By the time we finished all our negotiations I felt as though we were treated respectfully and fairly. Our dealings with Michael Bryan about the financial paperwork was amazing. Complicated questions by my wife and I were answered in a way that was clear, concise and understandable.

Vicky Eastwood

Feb 25, 2016

I purchased a new 2016 Outback from Goldstein Subaru this week. I worked with John Wood, sales agent, Michael DiCocco and business manager, James Sanders. All three of these men were very courteous and helpful with the process. Michael explained all of the"bells and whistles" on my new car. James discussed the financial numbers in terms that I could easily understand. They even treated my golden retriever to some doggie biscuits. A very pleasant experience!

BettyM

Feb 22, 2016

We just bought our forth Subaru (3 Foresters and now a Legacy) from Joe Khattar. He is very professional but still has a good sense of humor. He negotiates in good faith and we always feel we get our money's worth and then some. We always get our Subarus serviced at Goldstein's and have had no problems. The facility renovations are a big plus as is Chris' coffee.

MS

Feb 22, 2016

New to the area but one of the best dealerships I have been to so far. Everyone was nice and helpful. Looking forward to having my vehicle serviced here.

Dean Griswold

Feb 19, 2016

While I've purchased many cars from Goldstein Subaru, this was the first time my wife sat in on the whole process from start to completion. The total lack of stress made for a great car buying experience for her. Yuko Lovely our sales consultant, Aaron Butler the sales manager, and Michael Bryan the finance manager, all could not have made the buying process any easier!

Brea C

Feb 13, 2016

Very pleased with the service I received from Joe Khattar & staff at Goldstein Subaru. I came in to look at the car I wanted and left with it. Not once was I pushed to look at or buy something else. Very down to earth bunch in there. I will definitely recommend them to anyone I know looking for a car. Thank you guys, I love my new car!

Ruth Rice

Feb 7, 2016

Our family is one of those who buys a new car once every 14 years or longer. It is to me a very stressful event, however, this time did not seem stressful at all. We stopped by to"look" and met Drew. This was right before Christmas. Anyways to make a long story short, we bought a new Subaru "Outback". There was no pressure to buy. Every question we had, he researched and found the answers. The deal was solid. And the Rice's now have a brand new car!!!! (which I am suspecting might be the last one we purchase but who knows - we very well might be back to Goldstein's (or at least our friends should go.)!!!

Michael Freshman, MD

Feb 5, 2016

Patrick Comas gave me a great deal, did not waste my time, and called for a follow-up to provide useful information. Time predictions were accurate.

Steven C. Zhang

Jan 24, 2016

I bought two Subarus from Michael Dicocco and Mike Bryan at Goldstein.

Jose

Jan 20, 2016

Patrick J. Comas is the person you need to talk to for a long term business.

MT

Jan 18, 2016

My best experience of buying a new car. Thank You Goldstein Subaru!

Connie C.

Jan 14, 2016

This is my first Subaru. Since I've only had it for a few days, I can't comment on quality of repair. I can say that Brandon and Dave made the transaction very easy. Brandon explained all the bells and whistles before I left and did a follow up call to make sure everything was operating smoothly. Would recommend Goldstein in general and Brandon in particular.

FDybas

Jan 14, 2016

I was reviewing Subaru Legacys on line at several locations. Mecedes (Internet Manager)was by far the most responsive. After I decided to come in to look at a few vehicles I was referred to Yuko Lovely the salesperson. Yuko made the car buying experience fantastic. She is a very personable, knowledgeable bubbly person. There was no pressure at all and she made sure to answer all of our questions along with some suggestions.. The sale went smooth with her help and the sales manager- Chris Gardiner. Chris made sure we were aware of some bonus' that we had coming to us with the purchase of the Legacy. All financial transactions were completed with finance manager - Dave Wood. Dave made us aware of several financing options as well as extended warranty and service options that were available. This team along with the excellent Goldstein showroom atmosphere made this car buying experience fantastic. Did I mention that the show room has a lovely waiting area with a fireplace and TV along with hot dogs, popcorn and beverages? It was AWESOME!!Frank Dybas

happy customer

Jan 14, 2016

The sales person was informative and responsive to my needs. No heavy sales pitch so I felt at ease.Ann, the sales rep knew the answers to my questions and went beyond her job in helping me.

Lisa

Jan 12, 2016

We too had a really good car buying experience with Amber as our sales person. Between Amber and Michael, all our questions were answered and they listened to what I wanted to buy. Highly recommend.

cd5

Jan 2, 2016

I loved my Subaru Outback. But then it was time for a new car. So we went straight to Goldstein Subaru. This is the 5th car that weve bought from them. We loved our Outback so much that we bought another one! Thanks to Amber Hays our purchase was friendly, easy and smooth!

Jack

Dec 31, 2015

This is the second car I've bought at Goldstein and they are very nice and do tons of business so are able to get really good interest rates for financing cars. My one "complaint" is that it feels somewhat disjointed between the service/repair shop and the dealership.

Adirondack

Dec 28, 2015

Thank you to Golatein Subaru Larry Dudley and James, financial. I struck a deer in my 2010 Forester and my elderly paeans, brother and I lived to tell the tail. I wasn't seeking a new car but with car totaled had to search again. The staff at Goldstein has always been helpful and courteous. James was efficient and Larry personable and filled my requirements. Thank you!

Chris Schorpp

Dec 27, 2015

Honestly I chose Goldstein Subaru, to get my next car, last week, when the timing belt snapped on my old car, because of what they do for the animal humane society; being an animal lover I felt that the dealership would hire compassionate people. Dave Wood in finance was able to get me my loan, and Mike Dicocco, helped me choose my car. Both of these guys had great listening skills are me feel like a VIP client!

Mike Cabrera

Dec 26, 2015

I recently leased a new Subaru Impreza 5 door sedan, with the sport premium package. I love this car! I leased it from Joe Khattar, the same sales person I had for the last two Subaru vehicles I purchased. This was the first time I've leased a vehicle, he made it real easy. The vehicle is great! The next three years are going to be awesome. Joe left me a voicemail the day after I leased it. I called right back and left a message with the dealership's secretary to thank him for everything he did for me. I mean the car is awesome. I hope Joe is around 3 years from now when I decide to lease another one.

Nina White

Dec 21, 2015

I recently purchased a 2016 Subaru Crosstrek. My salesman was Patrick Comas. He did a great job in allowing me to test drive the vehicle and explaining all the features it offered. He answered my questions and was very pleasant to work with. I would definitely recommend him as a Salesman--he deserves a 10!

Adam B.

Dec 20, 2015

Excellent customer service. Recently bought 2016 Subaru Legacy. Worked with Joe Khattar. Easy and accommodating process with no complaints. Entire family has bought vehicles from Goldstein and you should too!!!

THURA AUNG

Dec 20, 2015

The customer service for new buyers is very great because the salesman Ann is very patient and helpful for me and my wife.

Sierra Marie

Dec 11, 2015

I recently purchased a new 2016 Subaru Impreza and worked with Daniel Cherkosly, I was nervous walking in to buy my first new car, but I am thrilled to say, my experience at Goldstein Subaru was absolutely phenomenal, the showroom was beautiful, the receptionist was very friendly, as was everyone, Daniel Cherkosly was fantastic and he made buying my car so easy and such a wonderful experience, as did Dave Wood the Finance manager, keep up the good work guys! I will absolutely be recommending Danny and Goldstein to anyone I know that is looking for a Subaru! I have not a single negative thing to say about my experience (:

P. Ford

Dec 8, 2015

Thanks to the professional team at Goldstein Subaru: Galen, Pat Jacobs & James - the process of leasing my Forester was easy! They covered all their bases from start to finish, so I left with a good car leasing experience. Friendly & Attentive dealership - 2016 Forester - Love it!!

Roberta :)

Dec 8, 2015

(I apologize for this comment's length) ~ I hadn't bought a "new" car since in years. My present car was fine, but I wanted to finally have one that was worry-free. I went to many dealers in the Central Ave. area (Chevy, Kia, Hyundai, Dodge, Ford etc). My overall experience with each one was very upsetting. Once they realized what I needed to have for a lease payment, I immediately received the "oooooh" look & attitude. I was honest so that not to waste their time, or mine. I am a single woman who makes a livable wage, and just didn't want to over-extend myself with a payment that might affect my daily living expenses. After being saddened by the salespeople, I was discouraged. My friend who was with me has a Subaru and said, "Let's stop at the Subaru dealer". I kept said,"No, there's NO WAY I could ever afford an all wheel drive car". Well, we were about to pass it and she asked one more time, and I answered fine (to keep her from asking again lol). The outcome ~ I had the best experience and wound up buying a 2016 Impreza (base) for the payment I needed/wanted!!! The place was welcoming & accomodating to the customer. My salesperson Ann was so kind and genuinely helpful/concerned. The buying process I had with Mike was simple and quick. All these pluses helped me because I was so nervous to begin with, & just overwhelmed with the fact that they actually made my action of purchasing a new vehicle a REALITY!! I look forward to dealing with them and hopefully continuing after my 3 year lease is up ~ Thank You All At Goldstein : )

Laura S.

Dec 6, 2015

We just picked up a 2016 Forester. We chose to purchase from Goldstein after talking to a couple of other dealers. Several staff at the facility were welcoming, and it was clean and comfortable. Our sales person, Patrick Comas, was friendly and efficient. He was not overbearing as some in the business can be; this made the car buying process less stressful. We were able to get the exact car (color and accessories) in a few days. He worked out a small issue quickly upon pick up. Thanks!

Mary - LL Bean Forester

Nov 30, 2015

Buying a Subaru for the first time. Patrick Comas was extremely helpful and the price was fair! So happy about the purchase and the service. James Saunders and Chris were great too. Look foward to safe and many miles on our 2008 Forester. Thank you !

Jeepgreg

Nov 27, 2015

We purchased a used vehicle and the salesperson was so kind and helpful. There was no pressure and they took the time to answer all questions, let us take as many test drives as needed. After the sale, they checked out the SUV and made several repairs prior to us taking possession of car. This prevented me from having problems down the road. These are details that show they have the customer as #1. I would have no reservation purchasing another car from Goldsten Subaru. I now have experience buying a new car and a used car from Goldstein Subaru. Thank you!

k2four

Nov 24, 2015

I purchased a new OB here. The paperwork for my deal was miss handled from the start resulting in my having to make numerous phone calls over a two week period to correct the situation. Once I left the showroom the staff was not responsive to my needs.

WHD

Nov 20, 2015

The best experience I've had buying a new car. Their facility is first class, and even the occasional waiting is pleasant. And the sales person (Yuko Lovely) and business manager (David Wood) were knowledgable, efficient, and nice to be with. I expect the service department to up to the standard of the sales, and I look forward to a long relationship.

AT

Nov 18, 2015

Goldstein was great! We found a car perfect for our family! Thanks!

JamesW

Nov 18, 2015

My daughter just bought her first car here and had a great time picking out her new ride. We are both happy and stress-free. I suggest seeing Amber Hayes for any of your interests!

JWeaver

Nov 18, 2015

After a few months of trying to find the car I want, I went to goldstein subarus to look for the crosstrek in hyper blue and they managed to get me the one I want with my moonroof and color for a great and tolerable price, with a great interest rate!

Morgan

Nov 13, 2015

This is our third Subaru and going to Goldstein has always made it such an easy experience. They have giver the best deal the first time and always made it possible to walk off the lot with a new car.

imprezafan

Nov 13, 2015

We found a car that suited us at Goldsteins after doing a lot of looking at various dealerships. They had a nice large inventory to choose from. I have to say I hate car shopping at most places. Most salesmen are such dealers and I hate that part. Goldstein's is no exception in that regard. Somehow it takes you longer to buy the car than to pick it out. But the people are friendly, and We got through all the red tape, even though we had some questions and misunderstandings about the seller's contract. We had extras done on the car (like undercoating). The car was ready to go quickly. We took it back for it's 30 day check-up, and they got it in and out in less than a half hour,all washed, and even put my seat covers on for me. Our family owns 3 other Subarus. I really enjoy my car and I'm glad I chose another Subaru.

Barry McConaghy

Nov 4, 2015

Patrick Jacobs was great. The process was one of the best ever. We were deciding on 3 different cars from other dealerships in the Capital District and Patrick made the difference.

Jarrod Harrison

Nov 1, 2015

This is my first Subaru and after driving the 2015 impreza. The salesman Michael Dicocco was fantastic and gave us a reasonable price for the Impreza. After striking a deal we then dealt with James Sanders where we received a fantastic rate on the new car. Picked up the car the next day and after explaining the bells and whistles I was off. I have been driving the car for almost a week and I love it. Thank you Goldstein Subaru for everything, including the free popcorn and hot dogs!

John

Nov 1, 2015

This is the second Subaru for this family. Its been some time but that is what one expects with these cars-they run a long time. Did a good deal of research on cross-over SUVs and test drove 4 top models at other dealers before settling back on the Forester. The dealership has some visual aids demonstrating vehicle skills across the Subaru line-up that are worth watching for those who are comparing the vehicle with other like-makes. The actual transaction of buying the car was effortless. The salesperson was friendly, knowledgeable and freely shared his excitement over the Subaru engineering-but accomplished this without pushing the sale. The vehicles' capabilities closed the sale for me. The experience with the business end of Goldstein was just as effortless; the staff know they sell quality vehicles and clearly understand that there will be another customer coming in the door that will buy the car you are interested in but they treat you with care to ensure the transaction is relatively painless (of course, you are buying a vehicle and that costs money we all would ideally like to keep in our pockets-but no car, regardless of make will change how we feel about parting with dollars...) and you leave comfortable with your decision, vehicle and the experience. We are looking forward to years of enjoyment with the Forester.

Mary

Oct 24, 2015

Really good buying experience. I went in with an idea of what I wanted and 3 hrs later, was able to drive home with my new Subaru Crosstrek. Very friendly. Loved the free popcorn and hot dogs in the waiting area (or should I say my husband loved this!)

Sharon

Oct 17, 2015

Everyone was very efficent, accommodating to what I was looking for and my price range. No pushy salesman thank u for that :)

Jan, hiker and art lover

Oct 16, 2015

I have been buying other brands of cars, but Consumer Reports rated Subaru highest for quality and safety. I had two friends who have a Subaru help me look at various models. Their expertise was invaluable, and the staff were knowledgeable, friendly, and helpful. After looking at Imprezas, I decided to make an appointment to test drive a 2016 Legacy. The ride was awesome and I had my answer as to which model was for me. The entire process was a pleasure, and when I picked up the car one week later, I got an excellent description of all the bells and whistles on my car. Love the color, too. So different from my previous experience with a different type of car and dealership. These folks are professional!

Shawna89

Oct 11, 2015

I searched for a new vehicle all over the capital region. When I went to Goldstein Subaru, I knew I was going to purchase from them. Patrick made my experience a great one. He was informative, but didn't overwhelm me. I felt really good with driving my new Legacy off the their lot!

Lipezman1

Oct 6, 2015

Just leased my 2016 Outback. Many thanks to the folks at Goldstein. Michael and Dave made the entire experience great. I know it will be awesome driving my new 2016 Outback.

Luvritr

Oct 3, 2015

We bought our first new car in 25 years! The facility is beautiful, easy to get to and everyone is friendly. We bought a 2016 Subaru Legacy Sedan. She is beautifully appointed, comfortable, quiet, with many wonderful safety features and very user/driver friendly. The salesman, Eric Nielsen, was friendly, knowledgeable, patient in explaining as well as showing us all the features and there was no pressure. They have a great product at a very competitive price so he did not have to put on the pressure. Our Finance Associate, James Sanders, walked us through all the paperwork, the numbers etc. He worked to get us the best deal, the best financing and maintenance packages. This was an easy, awesome experience.

Anne B

Oct 2, 2015

I purchased a Subaru Outback from Joe Khattar on September 25, 2015 after having a very unsatisfactory experience with a competing dealership. My husband and I had spent over 2 hours trying to negotiate a purchase at this other dealer. After giving up trying to close a deal we went home and called Goldstein and told them what we were looking for. They said they had a car that would meet our specifications and the amount we were paying for a monthly lease. We said we were interested and would be right over expecting we may have to go through the same grueling process. Instead, Goldstein was able to process our purchase in less than an hour and we now have a new car that is everything we were looking for and more and at a price that was less than the competing dealership. Everyone at Goldstein was pleasant and accomodating especially Joe. Our recommendation? Don't bother with the competitors. Go straight to Goldstein. They aren't your average dealership. They go above and beyond!

EW from Middleburgh, NY

Oct 2, 2015

I cant remember when we owned anything but a Subaru. The entire family has been purchasing from Goldstein and Joe Khattar for a number of years. He is very knowledgeable and we always get a good deal. I love my new 2016 Forester! I would and have recommended this dealership and Joe to all my family and friends.

IreneP

Oct 1, 2015

Just purchased a 2016 Subaru Forester at Goldstein Subaru. I was very pleased with my salesperson. He was very knowledgeable and very pleasant. Answered all my questions and said I could contact him anytime if there were more questions. I would recommend them to friends and family.

Rob S

Sep 27, 2015

The product sells itself, but the staff goes way beyond that. Everyone has a smile, everyone wanted to help, and everyone made you feel good every step of the way toward a new car. Highly recommend this dealership.

Joleen C

Sep 25, 2015

Larry Dudley was great in helping me get the car I wanted. When I was ready to purchase drive my new car home that same day. Love it!!

Alice Cageao

Sep 23, 2015

This is my third Subaru. I actually just came up to look because my baby was starting to feel the effects of old age. I love my Outback. I wanted something smaller and just for me, saw the Impreza and was very impressed. Still wasn't sure I was going to buy that day. Patrick Comas assisted me, asking me all the right questions. He answered all the questions I had. I told him he didn't have to sell me on Subaru, THEY SELL THEMSELVES. After a test drive, I was SOLD. Again. The paperwork was fast, easy and uncomplicated. I was also impressed with the inventory. Other Subaru dealers I went to did not have the choices Goldstein has. I'm developing a "relationship" with my Impreza, and hope to have her for many years and many trips.

1stSubaruFan

Sep 22, 2015

Looked at other dealers in nearby NY, VT & southern NY. Goldstein Subaru had the BEST staff in ALL areas, no-tricks, good prices & they didn't provide any non-factory 3-rd party reupholstered Leather Seats or 3-rd party cut-in Moonroof addition!Goldstein Subaru gave us all the time we needed to have our questions answered. They promptly & correctly ordered our 2016 (made in Indiana) Subaru Outback LTD & delivered it to us without too long a wait, on the same day that it arrived at their dealership. Sorry, for the competition, but we have NO NEGATIVES concerning our Goldstein Subaru Dealership experiences! They weren't even our closest Subaru Dealership, but they were worth going the extra miles.

PaulF

Sep 20, 2015

If you havent been to Goldstein Subaru, you owe it to yourself to stop in and check them out before buying your next car. Not having purchased a new car in nearly 30 years, I wasnt sure what to expect, and was pleasantly surprised and pleased with the entire experience. I did my homework and was happy with the price of my Outback. Everyone was courteous, professional, helpful and upbeat, especially the folks I worked with Max, Aaron, Michael, Chris, Will and Yuko!

TAllen

Sep 19, 2015

I just leased my second car at Goldstein Subaru and continue to be a huge fan. Today's experience was even better than the last. Joe Khattar was incredibly helpful, professional, knowledgeable, fun and trustworthy - not always words you associate with sales guys! Chris Gardiner and Dave Wood lmade the buying process as seamless and painless as possible. I was in and out with the exact car I wanted. I would recommend this group, and the Subaru brand as a whole, to anyone. Thanks guys!

TAllen_123

Sep 19, 2015

I just leased my second car at Goldstein Subaru and continue to be a huge fan. Today's experience was even better than the last. Joe Khattar was incredibly helpful, professional, knowledgeable, fun and trustworthy - not always words you associate with sales guys! Chris Gardiner and Dave Wood made the buying process as seamless and painless as possible. I was in and out with the exact car I wanted. I would recommend this group, and the Subaru brand as a whole, to anyone. Thanks guys!

Carm Lib

Sep 17, 2015

nice staff, low pressure environment, easy purchase process, decent amount of inventory to choose from

Molly

Sep 17, 2015

The new facility is really nice and clean. Amber was my salewoman, she is extremely nice and cared about me and my desires, AND my budget. Her and her manager worked with us the entire time and made the process pleasant and exciting.

legacy

Sep 15, 2015

Excellent buying experience. Honest and fair pricing, accomodating of our schedule, great car. Patrick Comas was a down to earth, straight forward salesman. Thanks

Barbara W.

Sep 11, 2015

I have been leasing from Goldstein Subaru since 1998 and have always been very happy with them, including the process of choosing a car as well as service appointments. Today I brought home a 2016 Forester and I love it! Kudos to all of the staff we dealt with --- Aaron, Michael, and Yuko. Yuko spent a a good amount of time with us highlighting features of the car, maintenance provisions, written manuals and guides. She was very thorough and pleasant.

VeronicaALB

Sep 10, 2015

I had a good buying experience at Goldstein Subaru on Central Avenue in Colonie. It was a very low pressure situation. I did my homework and shopped around and Goldstein beat my previous offers on trade in value and monthly rate and interest rate that I had at other dealerships. I am satisfied with my purchase and recommend this dealership.

Jose Moreno

Sep 8, 2015

Mr. Patrick Comas was very helpful getting the car I was looking for . I got all the information that I needed . Great job . Thank you .

Laura

Sep 2, 2015

We purchased cars for both of our children and the staff could not have enough more helpful and accommodating. Yuko, our sales rep and the entire team made us feel very comfortable. On delivery there was a chip in the body work of one car and they were able to replace the part before we left the dealership . I would recommend Goldstein to anyone.

Amandac

Aug 27, 2015

I had a great experience buying my first car through a dealer. Amber was helpful and answered my many questions with a smile! She chatted with my son while we waited, and helped include him in the process. David helped me get financed! The mechanics that I met were very friendly. All around a great experience!

Pat- surprise car for husband

Aug 20, 2015

YUCO, YUCO,YUCO!!!! Thinking of buying a car from Goldstein Subaru, go see Yuco. She is by far the best salesperson we came across while shopping for a car and we shopped every brand. We had a minor glitch while finalizing the deal, but the dealership took ownership and straightened the glitch out. Stephanie Goldstein and her General Manager Brian are hands on management. These people are kind, honest and very decent. Thanks again, Pat

renssco44

Aug 19, 2015

Just leased a new Outback from Goldstein Subaru. From the time I saw the ad until the time I drove off the lot in my new car, this was a smooth and painless process. My salesperson,Yuko, was with me every step of the way and made sure I got the vehicle I really wanted. Management worked with me to assure the price met my budget. Everything at this business is centered on the customer's satisfaction and convenience and that is the reason for their success. I've been a Goldstein customer for many years and their sales, maintenance and customer service are the best!

CrissBerg

Aug 15, 2015

Staff at Goldstein were courteous, friendly, and professional. I was immediately at ease and confident with my salesperson. No attempts were made to sell me more of a vehicle than I wanted. The Finance Officer was also helpful and knowledgeable; he found me a good rate and was extremely well organized making the close out of the sale seamless. I'm glad I choose Goldstein!

Bill

Aug 12, 2015

we went to Goldstein with a car in mind but our salesman listen to us.. Heard what we needed .. Made suggestions and we could not be happier with the car we bought. We even went back with concerns.. They were addressed right away and fixed at no cost.. The free car washes for life is great too especially with a black car. Thank you Pat and the whole Goldstein team.

Mary

Aug 10, 2015

Buying our new Subaru was a very nice experience. No pressure or haggling over the cost of car. The salesperson Joe was a pleasure to work with. The gentlemen in the finance department were also very easy to work with.

cari104

Aug 4, 2015

I traveled more than 150 miles to buy my car at Goldstein because they were able to locate the car I wanted, offered a very good price and were extremely friendly and knowledgable on the phone. Although I did not love traveling 2 1/2 hours to get there, it was worth it. I would go back and buy there again for sure!

Cari

Aug 4, 2015

I traveled over 150 miles to buy a car at Goldstein because they had the best prices and were very knowledgeable and friendly. The experience was easy and the personnel were all thorough in their dealings with me. I appreciated that.

Jason

Jul 29, 2015

The Salesman from Goldstein subaru Igor was very knowledgeable about there line of cars and helped find the right car for me and my needs. I will buy all my future subaru's from them

GiGi

Jul 28, 2015

This is the second car we bought from Goldstein Subaru. We used Yuko both times as salesperson. VERY knowledgable about the whole Subaru line. She really believes in what she is selling. Paperwork went quick. We stopped in at two pm on July 25th and were on our way home in our new car in time for dinner by 5:30. Thank you Goldstein staff for making car buying an enjoyable experience.

XTrekFan

Jul 25, 2015

I have 4 Subarus from this dealership and have always been increasingly treated like a valued customer with each transaction. Aaron Butler has exemplified what should always be a honest, open conversation balancing value for both the customer and the dealer. I will continue to bring my business to this dealership in the future.

Mary Anne

Jul 24, 2015

I purchased a 2015 Subaru Crosstrek and am very pleased with the car. My salesperson, Amber, was great through the whole process and even took the time at delivery to show me all the workings of the car. Thank you Amber for such a pleasant experience and I will recommend her to anyone else I know who is looking for a car.

Happynow

Jul 13, 2015

From walking in the door with a list of different makes of cars that I was researching, to selecting the exact Subaru Impreza I wanted, I was treated with respect and patience throughout the three month process. Joe was wonderful in processing my final request and initiating the search for my car before leaving on vacation. Aaron picked up the slack without a hitch when the car was located in CT, and Yuko handled our final test drive and managing the paperwork like a true professional. Yuko was especially efficient and has a great way with customers. Couldn't say enough good things about my great experience at Goldstein Subaru!!

lily

Jul 12, 2015

This is my first car and I am very glad that I choose Goldstein Subaru and my salesman Patrick. The buying process is easy and very convenient, and most importantly the quality of the car is at a high standard. Since it is my first time buying a car, Patrick also walked me through the insurance, which makes things much easier. Overall the buying experience is excellent :) Thank you!

Alex

Jul 8, 2015

Between my wife and myself this is our seventh Subaru (all but one purchased at Goldstein). Since the recent renovation the showroom and sales area are much nicer and a lot more comfortable. The inventory is quite large and I was able to find exactly what I was looking for. Everyone we worked with was extremely pleasant and our salesworman was knowledgeable of all aspects.Although, unfortunately, it is still necessary to bargain the price, I got the trade-in that I wanted and the overall price that I wanted to pay.'The only other negative was that in preparation they forgot to screw the antenna on the car. A small mistake, but sloppy.

lynnyb

Jul 7, 2015

Patrick Comas was a wonderful salesperson. He was knowledgeable, friendly and not pushy at all. The staff were all very helpful as a whole.

lynnyb

Jul 6, 2015

Patrick Comas was a wonderful sales person! He was very friendly, not pushy & seemed to care that we get what meets our needs. The whole team went out of their way to help us. It was a pleasure dealing with them & I would recommend them to anyone.

Claire

Jun 17, 2015

Joe Khattar at Goldstein Subaru made the process of buying my first car very enjoyable. He was engaging and knowledgeable and spent time with me explaining the features of the cars and answering my questions. He encouraged me to test drive a couple different models to see which was the best fit for me. I feel very lucky to have worked with him.

Marion Martin

Jun 16, 2015

Enjoyed working with Patrick was very sufficient right from the test drive to all the papper work,then he went outside and showed me the inside of the carand explained all my features.The service was excellent and very prompt.I would recommend Patrick and Subaru to all my friends.

TPJC

Jun 15, 2015

We wanted to drive three different cars and the salesman was happy to help. He explained everything we asked about, then more. Very detailed information! We bought our Subaru at Goldstein that night. There was a dent in the door and the service team fixed it perfectly!

gramma b from troy

Jun 8, 2015

This is my 3rd subaru from goldsteins. . I have a dealer closer to where I live, but prefer to go to goldstiens. They are very helpful, Everyone goes out of their way to make sure I was well taken care of, yet never pushy. , They were able to easily answer any questions I had. Aaron Butler was a wonderful help in getting the car I wanted, for the price I wanted to pay. Amber hays was very pleasant,,yet very professional. I have used their service area since 2003, and not been disappointed in the work they do.

Barry Verenini

Jun 2, 2015

We went to Golstein Subaru to "LOOK" and ended up buying. When we walked in the showroom we were almost immediately greeted by a sales consultant named Yuko Lovely. She was so pleasant and happy to show as what we were interested in. We liked her right a way. She did her best to get us the best price for the car we wanted. We couldn't be happier.

Chris F

Jun 1, 2015

I went there looking for a used WRX and found what I wanted. The sales/finance team was amazing in helping me get into the car I wanted within my budget. The sales team did not try to ram a car down my throat like most places do, just to make a sale. Best car buying experience I've had from a dealer! I would definitely refer anyone to go see them! The next time I'm in the market for a car, I'll definitely be going back

C Newman

Jun 1, 2015

the new facility is tremendous.Been buying Subaru's there since '92 That should say it all !!!

David

May 31, 2015

Fantastic! The dealership is bright, clean and comfortable. The sales process was easy and low pressure. Igor was knowledgable and attentive during our test driving and decison phase. When we were ready to buy, Chris was great. We made a good deal right away without a hassle. The car came in without a few add ons (the price was reduced) and the Owner gave them to us for free - a great bonus! I highly recommend Goldstein Subaru

Dave

May 31, 2015

Fantastic! The dealership is bright, clean and comfortable. The sales process was easy and low pressure. Igor was knowledgable and attentive during our test driving and decison phase. When we were ready to buy, Chris was great. We made a good deal right away without a hassle. The car came in without a few add ons (the price was reduced) and the Owner gave them to us for free - a great bonus! I highly recommend Goldstein Subaru.

Carmen Lib

May 26, 2015

great experience there, good knowledgeable saleman, good value overall, i would go back

Happy Momma

May 26, 2015

I just purchased a 2015 Subaru Crosstrek from Michael DiCocco, the overall experience was wonderful. He was very knowledgeable and patient. I felt NO pressure to sign, which is not the "norm" at most dealerships. Dave Woods was able to get me financed with less than perfect credit, he never gave up on me! They gave me a very fair trade-in on my old car. I will purchase my next vehicle here and would recommend they to all my friends and family!

TheSigmaEnigma

May 16, 2015

This was my first purchase at Goldstein Subaru. Every staff member who assisted me with the purchase was very outgoing and had an answer ready for every question. I would recommend this particular dealership to anyone and everyone.

Karen

May 16, 2015

My 2012 Corolla was totaled this winter. I decided to try a Subaru. Igor and the whole staff at Goldstein were very helpful. I decided to buy a 5 door 2015 Impreza. My main concern was driving visibility. The Impreza fit the bill. Igor explained the cars features and we went for a test drive. Everyone was very efficient and pleasant. I look forward to driving the car for a long time.

Brad

May 12, 2015

Patrick and Michael got it done and got me a new WRX at a reasonable price. Straight forward dealing with Goldstein, they didn't play games like other dealerships I've worked with. I am very pleased with the financing rate too. Patrick even helped me fix something on my old car that I was selling separately to a private party!

sfosco

May 3, 2015

I purchased my first car from a dealer at Goldstein 14 years ago, and I have always had great experiences there all along, with sales, service and parts. This new purchase is no different. The new building is a nice improvement, the staff is friendly and laid back. I would recommend them highly. I especially love the lifetime powertrain warranty that they include as long as you get your oil changed there.

Mark L

May 2, 2015

Sales person was helpful. No pressure whatsoever. Vehicle selection was great. Deal was made quickly. Delivery was prompt and without any problems. Overall a positive event!

Mildred Rossmann

Apr 30, 2015

I purchased a 2015 Outback 3.6R. The entire purchase transaction went very well. The sales agent Yulo Loverly was well versed ion this vehicle. She answered all our questions, was extremely knowledgable and helpful.I would recomend this dealership to everyone. The outback is everything i expected. It handles excellantly, the ride is smooth and comfortable. Every on at this dealship was extremely helpful. The auto has the moon roof pkg, eyesight, smart engine remote. The price was very fair. There was no hagling.

Debbie B

Apr 29, 2015

This is the second Subaru we purchased from Goldstein, and the fourth car purchased by my family. My husband and I bought our first Subaru in 2009 from Joe Khattar. He is a pleasure to work with! My mother and son recently purchased cars from Joe as well. Our Subaru just hit 172,000+ miles, so we decided it was time for a trade in. We went there last night with the intention of just looking at vehicles to decide if we wanted to stay with the same model. After test driving two different models and talking with Joe, we purchased a car off the showroom floor. Although I do like a couple of other types of cars, I will only purchase a Subaru because I like going back to Joe. He is patient, sincere and goes out of his way to do whatever he can for his customers, whether they are a first time customer or a repeat customer. We financed our car and worked with Dave Woods. I must stay that working with Dave was equally as pleasant as it was working with Joe.It was difficult to rate the most valuable role that the salesperson played in the purchase process, but he excelled at all 3 of the items. However, since I had two models in mind, he helped me make the best choice between the two so I purchased the car that would best fit my needs.

PHYLLIS

Apr 28, 2015

THE CUSTOMER SERVICE WAS GREAT, STARTING WITH MERCEDES, THE INTERNET CONTACT PERSON. MERCEDES INTRODUCED ME TO DOUG DEGRAFF WHEN I WENT TO THE SHOWROOM. DOUG IS A KNOWLEDGEABLE, NO-PRESSURE SALES PERSON, WHICH I LOVE. THIS IS THE FIRST TIME IN 4 CAR-BUYING EXPERIENCES THAT I DIDN'T LEAVE A DEALERSHIP CONFUSED AND IN TEARS. IN FACT I LEFT SMILING AND HAPPY THAT I PURCHASED MY SUBARU FORESTER WITH DOUG AT GOLDSTEIN SUBARU.

Lucie

Apr 21, 2015

I recently purchased a 2015 Subaru Impreza. It is my first new car. Yuko and Dave really went the distance for me. So polite, knowledgeable, and patient with me. Made this experience absolutely wonderful and I have already started recommending them to everyone I know. Me and my family will be coming back for a very long time for all our cars I believe. I'm a young first time buyer with very new credit and a horrible work schedule and they made everything work for me in all my limitations. I am one very happy customer.

Alton Roe

Apr 19, 2015

I purchased a 2015 Subaru Forester from Goldstein's Subaru. This is my second forester and my third Subaru that I have purchased from Goldstein's. My salesman, Larry Dudley provided excellent service, was very polite and considerate. My whole process went very smoothly. I love the new facility, it's very nice!..Everyone is always polite and very friendly. David Wood, the business manager was very nice and very helpful. After buying 3 Subaru's from Goldstein's Subaru, I would recommend this dealership to anyone. Love the new facility, very clean !!!!! I actually was having my 2012 Subaru forester serviced and was checking out the 2015 Foresters and decided to upgrade, service on Wednesday and new vehicle on Saturday, what more could you ask for. Thank You !!!!

sparrowsr

Apr 18, 2015

I got my third(and first two) Subarus from Goldsteins! I'm always happy there! Everyone there is always friendly and they provide excellent service.

Titi

Apr 17, 2015

We were just trying to do some research when we came in the dealership on April 13th. We ended up buying my mom her 1st Subaru because of the helpfulness and excellent customer service that we received. Patrick, Dave Wood and Michael Bryan were friendly and helpful and didn't make us feel rushed. I will definitely use them again.

samantha hopp

Apr 12, 2015

Our sales woman was Yuko. She was great. Very knowledgeable, not having to ask questions at all. She went for our test ride with us and explained everything as we were doing it. Very helpful. The waiting on the financing was the longest part which was not there fault. Michael the finance manager and Yuko worked hard to get the payment were we needed it. Definitely recommend and will go back again.

Erik

Apr 9, 2015

Bought my first subaru from Goldstein just a few weeks ago, and I'm very pleased with the services they provided me.

Wayne

Apr 5, 2015

Buying a new car is inherently a frustrating experience because a certain amount of wheeling and dealing is inevitable. That said, my dealings with my sales person, Yuko Lovely, was very positive. If you are looking to buy a new Subaru I highly recommend that you ask for her. Very genuine and helpful.

lisa seelow

Mar 28, 2015

Visited Igor once again and came out with a new Legacy totally happy and satisfied. Everyone there is outgoing and helpful ready to answer questions and best of all no pressure! That's the way it should be. Igor makes every customer feel like there a special customer being his only knowing there's many others.Just want to say thank you to Chris and Igor for being there! See them in a couple of years..

Happy Subaru Owner

Mar 26, 2015

Let's just say as a type A personality, I've researched Subaru for a couple of months before getting the car that suited me best (Outback). I visited every Subaru dealer within a 40 miles radius and ended up buying from Patrick Comas at Goldstein, He was exceptional and it was the best car buying experience I've had to date. Honestly, there's no way to compare a lifetime powertrain warranty and being that it's across the street from a Hoffman car wash makes the free unlimited exterior car washes at Goldstein seem so much more valuable. Awesome experience and will be doing business with Patrick Comas again.

Jamie

Mar 25, 2015

My husband and I walked into Goldstein Subaru at 9 am with my 21 month old child. We were met by Larry Dudley who was super nice, easy to work with and a no pressure salesman. We knew exactly what we wanted and he ensured that we got everything we were looking for and more! They moved the process along as quickly as they could and everyone was totally apathetic to the difficulties of have a toddler with us! Everyone was super kind and my son enjoyed their brand new, beautiful facilities. We also lucked out because they had the humane society visiting and my son loves dogs! Either way we walked out and drove off the lot with our brand new 2015 Forester! It was a seamless procedure and we were so happy we didn't have to wait too long to get our brand new car! I would highly recommend this dealership!

Michael of Niskayuna

Mar 22, 2015

Purchased 2015 Outback and experience has been a roller-coaster. Initial negotiations went smoothly, but first issue was very long delay after ordering car in first week of November 2014. Car never arrived until mid-March 2015, but in fairness much of delay seemed to be rail shipping via Boston which experienced highest recorded snowfalls ever. So vehicle arrives after five months and is missing 3 required options. Now more delay as dealer gets parts (or most of them) and installs. I had put in a special requirement on tires and factory tires did not quite meet these. Tried to negotiate a fair at cost upgrade to better tires, but that did not happen. Agreed to take care once missing options were installed. As it turns out one set of optional components were not available, but dealer did agree on custom response to order and install, while I withheld payment until parts are actually installed (which took way too much haggling in my opinion). I also did not like this deal shifting between 3 different Goldstein representatives (two Sales and one finance). There obviously was little coordination and communication with me was haphazard. I wish management would empower the Sales people to negotiate the complete deal. After some contentious discussions, senior salesman did make some customer recognition gestures/compensation which were very much appreciated and ultimately led to culmination of deal. I'm still awaiting the missing parts and installation, so we'll see how that goes, but I definitely have some suggestions for the GM of this dealership to improve the overall customer experience.

Donna Byrnes

Mar 16, 2015

Had to order car.they didn't call me. I had to call but gave me great deal.we worked with a Dave Wood I can't tell you what a great job he did. He made the sale. They try hard to please me.very happy with Goldstein Subaru. My first new car

Margaret Murphy

Mar 14, 2015

I was searching around the internet for a Subaru to lease and decided on Goldstein because of the availability of cars to choose from and the close proximity to my house and work. Also, communications from the staff was consistent without making me feel pressured. I pretty much knew what I wanted and when I test drove the Impreza Sport the deal was sealed! The facility is clean and sharp looking, and the staff is friendly and helpful. While the cars sell themselves, the sale is made sweeter by the loyalty programs and the Discount Maintenance Packages made available and free car washes once a week! The Business Manager, Michael Bryan and Leasing Consultant, Eric Nielson were both very knowledgable and easy to work with. I look forward to having a more positive experience!

Michaele

Mar 6, 2015

Purchased my 3rd Subaru yesterday, 2015 XV Crosstrek, from Sales Consultant, Doug Dedraff at Goldstein Subaru and couldn't be happier. From the initial looking, test drive, negotiation, ordering and delivery process with Doug to the final financing, extended warranty and maintenance agreements with Business Manager, Michael Bryan was fast, friendly and professional. This is my 4th Subaru, the last 3 have been purchased and serviced exclusively by Goldstein Subaru and would not consider going anywhere else. Being a "show me" and "prove it" kind of person, Goldstein Subaru has shown and proved their professionalism in all aspects which is a rare commodity in todays world. Goldstein Subaru has won my loyalty ... keep up the good work!

Mandy W

Mar 5, 2015

All interaction with GM and individual saleman was excellent! Always very friendly when I go for my FREE carwashes!

DaveEF

Mar 5, 2015

My recent buy of a Forester turned out to be probably the best of all previous car purchases. Not only was the salesman a likeable, polite and respectful young man, but also organized and knowledgeable in his job. The entire transaction went very smoothly. I left the dealership completely satisfied with what I got for my trade-in and the net cost So far, I am please with my new Subaru and I would have no problem recommending the dealership or the salesman to my family or friends.

AngieB

Mar 4, 2015

Sales man was knowledgeable about vehicles, and didn't pressure us about buying. He broke down each model and price listing in a way that was easy to understand. We were very indecisive and he was very patient with us and our two small children.

EdnaG

Mar 4, 2015

Salesperson Doug was very thorough- he gave me so much information! And the salesroom was so comfortable, including their chairs and refreshments- they are truly interested in the customer's well-being. Goldstein Subaru is just great!!

Formerly97Honda owner

Mar 2, 2015

This was our first time venturing into a Subaru. The entire process was smooth sailing. To be honest I was the only hiccup, but our associate Erik Neilson was very patient and knowledgeable about the Subaru we purchased. He let us know about the quality that we were investing in and absolutely we would recommend this dealership to anyone not just for the vehicle but for the service as well. Dave Wood ,finance manager was also helpful in explaining the protection packages that are available to keep our 2012 outback running according to manufacturer standards.

Robert D.

Feb 28, 2015

Thanks to the salesman Patrick Comas and the finance manger for making things go smoothly, They got all my paper work done and dealt with the finance and insurance company and when I walked in to pick my Outback it was a breeze.

doroart

Feb 25, 2015

Joe is excellent all around. He found the model/color/features I wanted within a week; readily took care of all details of insurance, registration, etc. I upgraded my leased Forester to a new leased model. Service is always top-notch here, especially giving a shout-out to Joe, and to Will in service.Thanks Joe and Goldstein.

Mike

Feb 25, 2015

Thank you Igor for make this car purchase as easy as possible. The staff is extremely friendly and helpful. The staff has been in contact since buying the vehicle ensuring that I was satisfied and offering their help at any time. Would not hesitate recommending this dealership to anyone looking to purchase a new vehicle.

Taylor Kaun

Feb 25, 2015

I had a great experience with purchasing my Subaru Forester from Goldstein. Every person I dealt with was informative and helpful. The employee responsible for all internet inquiries actually showed me the car, took me for a test drive and helped answer any questions that I had even though it was his actual job. He helped me out because no other sales consultants were available and didn't want to make me wait. Midway I was introduced to a sales consultant who helped finish the sale. He as well was great to work with. Even though it was midway through the deal, he was very educated about my situation and what we were doing. The employee who went through all the financing and warranties was great! He was very personable and I did not feel pressure whatsoever. Overall a great dealership!

Happy in Albany

Feb 22, 2015

Thank you, Patrick, for making our car purchase a pleasant and easy experience. From our test drive to our purchase, you answered all of our questions in a clear and sensible manner. You made what can be a long and confusing process very enjoyable.

Mrsshoe

Feb 20, 2015

We purchase a 2015 Subaru Impreza Pzev, so far we love it, this is our first new car. Joe made this experience great. Not pushy, very pleasant and had answers to all of our questions. The next car we purchase will be from him. We can thank him enough for making this car buying experience wonderful and not stressful.

MBG

Feb 20, 2015

Just purchased my 5th Subaru from Goldstein's working once again with Joe Khattar. Most of the sales negotiations were done over the phone since I was out of town and needed to complete the deal. The entire staff was responsive and the website was very helpful in finding the car I wanted. The process was seamless and I left the lot comfortable with the deal I received and all the new bells & whistles in the car. I will continue to have my car serviced here - have always been satisfied with that department and have found them easy to deal with, even with emergency repairs.

Gardengirl

Feb 14, 2015

We just bought a 2015 Subaru Outback from Goldstein Subaru and were very pleased with the entire process. Yuko was very knowledgeable, a pleasure to work with and eager to assist. Chris went out of his way to find just the right vehicle for us, and Dave handled the paperwork with ease. We found the team very responsive and capable. We plan to have a long-standing relationship with Goldstein Subaru and recommend them highly.

SJStiteler

Feb 9, 2015

My husband and I recently bought a new Legacy from Goldstein and couldn't be happier. The buying process in itself was so quick and easy! They truly go above and beyond to make sure you are happy and everything goes smoothly. I can't say enough about our salesman, Larry Dudley, he was absolutely awesome to work with. We shopped around and came back specifically because of how much we liked and appreciated Larry. We have already recommended Goldstein to 2 family members that are in the market! Thank you Larry!

cherub361

Feb 8, 2015

Started with a test drive. The sales guy was charismatic and earnest. The price was decent and we got all the deals we expected plus more. We got there around 2 o'clock with a car in mind and left at 6 with the new car we wanted originally. Everyone was personable and decent and probably not full of it. 10/10

David Czajkowski

Feb 5, 2015

Great service, made everything easy if your looking to buy a new or used car I would highly recommend. Very happy with my new 2015 wrx

RMS

Feb 1, 2015

Shopping for a new car can be stressful, but not at Goldstein Subaru. We purchased our new Crosstrek hassle and stress free. Our sales rep was respectful and a pleasure to deal with. We'll be back....

kt

Jan 24, 2015

Very easily done, everything handled by the dealership and less than a day from paperwork to leaving with our new Subaru.

Ron M.

Jan 19, 2015

I don't normally write reviews, but I just HAD to write this one. Pat Comas of Goldstein Subaru in Albany, New York made my buying experience the best ever. He focused on what I wanted, not what HE wanted to sell me, and found the perfect car for my needs. But what separated Mr. Comas from other salesman I have dealt with previously at other dealerships is that he took the time to LISTEN to my financial needs and made it happen under the terms I wanted. NEVER have I had a car salesman go above and beyond to work a deal that was financially acceptable to both myself and the dealership. So if you want a Subaru, please visit Pat Comas at Goldstein Subaru. Well done Mr. Comas. VERY well done.

Desmond G.

Jan 9, 2015

By far the best experience I've had with shopping for a car. I highly recommend this dealership for their level of detail and quality of customer service.

Parvathy

Jan 8, 2015

We went to Goldstein to get 2014 cross trek in beginning of dec. I had initially contacted their internet manager and they gave us the lowest cost among five other dealers we were looking . We went for a test drive , we liked the car and they gve us reasonable interest rate for financing and we made a deposit on the same day. Since we didn't have the car color we wanted readily available we had to wait. We were hoping to get the car before Christmas but it was getting delayed.Initially we were upset about the delay but our sales consultant and a sales manager explained how that was beyond their control. As we wanted the car by new year we asked to give us the car color which was our second choice. They readily agreed to it and also gave us a few extra accessories for free for the delay. The purchase went pretty smooth and our sales consultant Doug explained everything to us with great patience . Goldstein is very good at customer service , and they called back twice after the purchase to check everything was ok. I would really recommend Goldstein .

Megan M

Jan 6, 2015

I would certainly recommend this dealership! They took customer service to a new level, for someone who works in sales I was really impressed! It's a really nice feeling to know that everyone in the show room is willing to help you and welcomes you in each time you walk through the door. I had a car starter installed and they were so accommodating with my schedule, and really making me as comfortable as possible while they did the work. They did it under the guaranteed time and honestly they were just great! I obviously love my Subaru. I was content with my old car until I just leased my new Impreza. I'm not sure how I had any other car besides a Subaru!

Timothy Shaughnessy

Jan 4, 2015

Needed a car within a 72 hour time frame due to my daughter in college living off campus this term. Wanted a reliable vehicle and turned to Goldstein Subaru for assistance. From the moment I walked on the lot to the time I drove off with our new vehicle I was given excellent service and dealt with phenomenal employees. Our salesperson Doug and the finance manager made it an easy and painless process. Moving forward Goldsteins' is where we will be looking for the next vehicle for our other daughter. Great Job!!

.Tom Finken

Dec 28, 2014

This is my second Subaru bought at this dealership and I am very happy with my purchases. This is a very reliable vehicle. I now have a 2014 Forester and a 2015 Outback

David W. Belser

Dec 27, 2014

Hot dogs were good! Friendly personalities, adapted to my time schedule for delivery of car, car in excellent condition when I picked it up. Clear explanation of service contracts.

2015 Subaru Outback

Dec 2, 2014

I bought this 201 Subaru Outback from Goldstein Subaru at Albany. We like this car so far. Before we bought the car, we have done a lot of homework, comparing Subaru with Honda, Toyota, Ford, Volkswagens and etc, we eventually choose this car because it outperform to all other brand in term of reliability, gas mileage, powers. Also, another determining factor is the sales service Goldstein Subaru in Albany provided. We are especially happy about Yuku Lovely's help in our purchasing. She is been knowledge, kind and patient and considerable. We are happy about her service.

Maryanne Sangiacomo

Nov 23, 2014

I've been a Goldstein customer since 1999 when I purchased my first Legacy sedan. Still a customer three Outbacks later. Kind of speaks for itself. I have utilized their service department regularly for all my vehicles and all the vehicles have served me quite well without any significant issues. I just purchased a 2015 Outback Limited. Absolutely love the car! Just when you think Subaru can't get any better, it does. My salesperson was Yuko Lovely. Very professional and attentive. I got the car I wanted at a very fair price. I was treated well by all at the dealership. I must admit, this time a did a little shopping around at other dealers, just to see. I came back to Goldstein. That pretty much says it all. (I checked NA about facilities as they are currently under construction)

Rick K.

Nov 2, 2014

Joe Khattar, our salesman, made our 2015 Legacy purchase at Goldstein a very easy and frustration-free experience. He was helpful and very knowledgeable, but at the same time he was patient and let us have-some-space to investigated and decide just what we wanted in the car. My wife and I had to have some time to decide what we wanted in this car. We were able to purchase the car at a very reasonable price. Joe passed us off to David Wood in the finance office who was equally helpful and made the process almost enjoyable. Our Legacy was ready on time for our pickup and Joe was very patient with all of our questions about various adjustments and the dash electronics system. He helped us set up the Bluetooth to our phones, showed us how to use the two individualized seat adjustments, etc. We love the car and, so far, no issues at all! While we have been Subaru owners (three previous Subarus!) in the past, this was our first interaction with Goldstein Subaru and if our interactions continue as they have to this point it will likely not be our last. The temporary facilities were adequate but we look forward, as I am sure they do, to the opening of their new building which is nearing completion.

JudyTF

Oct 14, 2014

I knew what I wanted and that is what I got. They didn't have the car on the lot but promised we would get it before we went on a planed trip. It came well before the trip and it is beautiful. Ride is great and new features are easy to figure out. They are in the process of redoing there facility, it was a little confusing, so I only gave that question 3 stars.

Fran K.

Oct 10, 2014

My salesman was James Sanders He was fantastic When I picked up my vehicle, he even entered my Bluetooth for me so that I didn't have to figure it out I had to hug him First salesperson I've ever hugged!!!!

Tim K.

Sep 30, 2014

After a very frustrating experience at another capital area Subaru dealership where the people were supposed to be "nice to do business with", it was refreshing to come to Goldstein. I had the pleasure of working with Joe Khattar, and from the start he was very helpful and motivated to get me into the car I wanted. He was knowledgeable, friendly, and answered any and all questions I had throughout the whole buying process. This was the first new vehicle that I've ever purchased, and Joe made the whole process painless. I was happy with the price we negotiated for the new car, as well as the value of my trade in. There was a little hiccup when the car came in (they went all the way to Jersey to get it, by the way) and I noticed that the splash guards that I was told would be on it were missing. After calling the dealership and talking to the receptionist, I was told that Joe was out. I explained my problem to the receptionist, and in order to get the problem taken care of right away, she transferred me to the sales manager, Chris Gardner. I explained the situation to Chris and he apologized for the oversight and assured me that they would be installing the splash guards when I bring my car in for their complimentary 30 day check up. Problem solved. The finance manager, Santiago Ponce, was incredibly helpful and straightforward. He was able to secure a great interest rate for me and just like Joe, he answered all my questions and didn't try to push me in to anything. He went over my credit report with me, and let me know what I could expect for an interest rate. Very knowledgeable guy, great to work with! My overall car buying experience at Goldstein was outstanding. From my first impression with the receptionist to the final steps of financing, I couldn't have asked for a better place to shop. I love my 2014 Impreza Sport and I will be recommending Goldstein to everyone I know! p.s. I didn't review the facilities because they're constructing a new showroom, but I had no complaints about the temporary building they had.

Judith Way

Sep 30, 2014

I purchased a 2010 Suburu. I worked with Patrick Comas. I felt very comfortable with him as there was no high pressure salesman talk. This is one reason I hate to trade vechicles because of the pressure and fast talk. Patrick did a great job and hopefully if I like my Suburu I will be back in a couple of years to buy a newer one and definetely I will ask for Patrick.

John D. in Toga

Sep 29, 2014

I bought a white Subaru Forester last Thursday. This is the second Subaru I purchased from Goldstein. This is also the first time in my life that I purchased a second car from the same dealer. (This is the 5th Subaru purchased at Goldstein when you count my close friends/family in the mix.) Larry Dudley is a cream puff to work with. I don't like to be sold. I knew what I wanted, down to the options, color, and trim level. Larry didn't try to up-sell me into a car I didn't want. HE LISTENED. He listened closely and attentively. Then, he proceeded to find the car I said I wanted to buy. He found the exact car, with the right color and options. We negotiated. Larry was fair. The manager was fair too. I had a specific budget that I could not exceed. Between the trade allowance and price of the new car, Larry got me to where I needed to be. We shook hands. You get the feeling from Larry that a handshake is really all you need. In fact, I didn't sign a single document that night. I waited until the car arrived. I walked in, the car was waiting for me as promised. I signed the paperwork and drove away in my new car. The process could NOT have been easier. Integrity is rare. Larry and Goldstein demonstrate integrity by their actions. I also want to give credit to Will in service. I needed a repair on the first Subaru I bought from Goldstein. I thought it would cost an arm and a leg. Will knew I was concerned. I think he bent over backwards to repair my car for a very reasonable price. Because of Will taking care of me in service, I felt like I could trust these guys. A few months later, I bought my second car from them. Thank you Will. Thank you Larry. Thank you Goldstein.

Mr. & Mrs Kraus

Sep 25, 2014

Tom Grant, manager, was most helpful in disposing of our car- which brakes were beyond repair. He checked the inventory at the dealership, and recommended a Chevy--which we could afford. He sent Brian Fisher to handle the sale. He was thorough with the paperwork, as well as when we took a test drive. He explained the workings of the car, and gave us an overview. He made himself available whenever we had a concern or a question, and promptly returned any calls with requested information, and solutions. We will be more than happy to recommend Goldstein to anyone who is looking for a car. The dealership is better that anyone around since the lounge is spacious, free coffee, pop corn and hotdogs, plus it is very comfortable and clean.

Mike J.

Aug 15, 2014

I have been looking for a Subaru for several weeks and I went to 2 other dealers and everyone was pretty nice. I left some messages at Goldstein for a sales person to get back to me 2 days in a row with no response. I went up to the dealership and the girl at the front desk was not very nice or helpful. After about 10 minutes I went back to her to see if anyone was going to help me and she called someone who came out 5 minutes later. An older Gentleman came and he wasn't very pleasant and his answers to my questions were very short and curt. It was raining and we went outside to look and he never offered me an umbrella-even though he had one. I asked him for an umbrella and he gave me the attitude that I was bothering him. I told him I was looking for a car that was about 1 year old. He showed me some cars and then he showed me one that didn't have a sticker price. He told me it retailed for $3,000.00 more than it actually did. I bought a car the next day-but not from them as I didn't like the way I was treated or their attitude towards a potential customer. After sharing my experience with a neighbor who has a Subarau, he told me not to go there as he has had very bad service. They aren't very nice to deal with. After reading other reviews I am glad I didn't buy from there.

Kim D.

Aug 1, 2014

My first interaction was with Ashley via the internet, then when I went into the dealership I dealt with Brandon and Chris, the sales manager. I was there because they offered to beat a competitor's price, and that they did--and not by a mere $100. All three were very professional and friendly. They didn't have what I wanted on the lot and never pressured me to just take what they had. This is my first Subaru and so far I am very happy with my choice of a 2015 Forester. I would, and have, recommended this dealership to friends, family and co-workers.

Carrie

Jul 26, 2014

We were shopping for a 14 impreza and while browsing the lot Elizabeth assisted us. She was nice, calm and not pushy but at the same time new. Took a test drive liked the car and talked numbers with her and the sales manager Aaron. Came to an agreement on a purchase price and we were on our way. Gave them deposit on Saturday and picked the car up Monday evening. Monday we signed papers and gave them the rest of the cash. Buying process was super easy and the staff were very nice, at least the ones we dealt with. When we picked up the car it was super clean and they reviewed everything with us. Would highly recommend.

Greg Jakubowicz

Jul 16, 2014

Goldstein Subaru was the only dealer (I checked with 4 separate Subaru dealers in NYS) to get me a 2015 Forester with the package I desired and, more importantly, at the price point the other dealers said was not possible! Jon Wood got back to my internet inquiry and found a way to make the numbers match what I could spend. Then Erik Nielsen (Siena Alum!) was terrific as the salesperson - not pushy or trying to up-sell, but totally respectful and a pleasure to work with on this purchase - he was willing to literally "go the extra mile." Goldstein Subaru may be in the midst of rebuilding their showroom, but they don't have to rebuild their top shelf business model - they are incredible.

MacBratt

Jul 4, 2014

There is nothing fun about buying a new car because of all the BS you usually need to go through. But our salesman Igor was great, very helpful, knowledgeable and personable. Even the finance guy wasn't as obnoxious as they usually are. Just repeat No Thanks over and over on the worthless add ons. This is the second new car I purchased from Goldstein Subaru and I would recommend them to friends. I traded in the 2 year old Outlander I purchased from Goldstein Mitsubishi up the road (FYI: totally different experience, avoid them at all cost). I have never used their shops to service my car so I can't comment on their services. However, after reading others negative reviews I doubt I will be giving them a try.

Joe9049

Jun 16, 2014

Price gouging, false advertising. Put a deposit down on a new vehicle under the pretense it would be ordered on my behalf. Dealer then tried to force a different car upon me, after refusing to take this alternate car, they "parted ways" and claimed to have refunded my deposit. At that point they refused to communicate with me or provide an update or status on the refund. Ended up having to charge it back through my bank.

AdamG

Jun 16, 2014

Refused to refund my deposit or order a vehicle on my behalf, had to issue a chargeback.

Sharon Sawyers

Jun 8, 2014

Our salesperson (Alisa) was wonderful. Very friendly and knowledgeable, but not pushy. We had to wait for a few days for the delivery, and she kept us updated every step of the way. The financial person (Justin) was also easy to work with and very informative. My husband and I were both very pleased with the service we received at Goldstein Subaru. Thanks!

Michele Olsen

May 9, 2014

We had a great buying experience at Goldstein Subaru! First off our salesman James Sanders was a great help! Such a nice person & took the time to help us & answering all of our questions! Hard to come by such a nice person now a days We just love our Subaru Forester! We will be doing business again with them in th future!

Anywhere Else but Goldsteins

Mar 28, 2014

Website to schedule service is a joke, it is a free for all. Scheduled at 8:00 AM. I was there at 7:30 AM. Was there till 10:00 AM before I saw my car enter the shop. Another time I schedule a repair and told them I could not get there till after 5:30 PM. I arrived and loaner vehicle not available after 5:00 PM. They don't listen, plain and simple. I am looking to find another Subaru Dealer for service. OK to buy a vehicle there, but don't get it serviced there.

Mcdonne

Dec 5, 2013

Website for service department is not run very well with no connection to the actual service time schedule. They really don 't respect the customer's time at all.

seaweed12496

Nov 17, 2011

up front with me went out of their way to be helpful

Outback

Oct 29, 2011

Simple & straight ahead with less car dealer slime than other local dealerships

2012 Outback

Oct 12, 2011

A nice transaction for our new Outback. Minimum of car dealer slimyness, and quick attention to questions and minor problems.

greawef

Jul 12, 2011

they take a really long time to get your 5000 mile check up in. I kept calling for months and the repairman keeps saying there no open spots